Used Cars for Sale at Stewart Chrysler Dodge Jeep Ram in Colma, CA

Roxanne

Oct 12, 2016

The Jeep Renegade Rental which allowed limited interruptions to my work schedule. Also Norman's patience with my inquiries. The text messages were very useful and provided up to date information on the status of my car.

Michael

Oct 11, 2016

John Shami in the service department is the greatest!! Prompt, attentive, and very accommodating. He even made sure my car was washed when I picked it up. Thumbs up!!!!

Hugh

Oct 9, 2016

Personalable. There is no driver available to take me to enterprise and Norman took his personal car and drop me off. I am in a service business, which I have more employees like Norman.

Anthony

Oct 7, 2016

Exceptional service and communication from service advisor, JP Guzman. Will continue to have all my car maintenance and service at Stewart Dodge. Very very happy with everything. Thank you!

John

Oct 7, 2016

Staff are courteous and friendly and don't try to sell me stuff I don't want, but also make sure that I get what I do want ... that's what brought me to Stewart to buy the vehicle in the first place (my second from Stewart), and why I brought it there for service even though there is another dealer closer to my home.

Yvonne

Oct 5, 2016

Norman as always is a pleasure to work with. He remembers me every time! Timeliness is good and the staff is always nice.

Rafael

Oct 4, 2016

Quick car service with a a smile! John was a big help in assisting me with all questions that pertain to my vehicle airbags.

Franklin

Oct 3, 2016

John was very helpful with my recall work. Give that man a raise. The work took longer than expected, but he was proactive in letting me know. All around solid job.

Diane

Oct 2, 2016

The service was done in good time. The fact that i was given a ride home so i didn't have to wait around for my turn. And the service consultant was pleasant and explained everything in detail.

Angie

Sep 29, 2016

I like the customer services, good attention and responsibility, He is really profesional. I'm happy and I came back. I will recommend.

Sharon

Sep 28, 2016

Able to get an appt quickly once I was notified about the recall. There is nothing else to say. Prices are a little high for certain repairs.

Dayna

Sep 27, 2016

I am completely satisfied with the quality of Service and Staff at Stewart Chrysler Dodge. I will definitely refer friends and return for more excellent service.

Edward

Sep 27, 2016

greeted will a smile for it to be a monday morning not every one is ready to work.but that didn't seem to be the case,the servise was quick their was up dates needed for the car that was done that i did not no about was done and the sevice thec salim i think his name was,fast and curtisy.job well done i also own a bmw and your service level was right in line with theirs.

Lauren

Sep 27, 2016

Everyone was very professional and friendly. They even drove me to the Bart station and back. The repair itself was excellent and completed promptly.

Matthew

Sep 27, 2016

prompt responses, able to cut to the chase quickly. David valued my time, which is not very common in most car buying experiences.

Rodney

Sep 27, 2016

JP and staff took the time to walk me through the process and called me to update pick up and recommended services.

Robert

Sep 25, 2016

Service was incredible. Everything honest was John. You're the man!! Buying process was aimed at parts department. They don't have a clue. Parts for a 3yo car and they can't find it? Needs improvement for sure!

Paul

Sep 24, 2016

I dropped in without an appointment last Thursday and a tech John Shami took car of me.. He took care of the maintenance, oil, coolant, tire rotation etc. and told me that there where several flash updates that would be done. I told him about another issue and he made sure that got on my paperwork and he explained it to the mechanic. While doing the walk around inspection I pointed out two places "the size of a softball" that were scuffed. He said he would be right back and returned with a cloth and some buffing compound and buffed out the 2 scuffs. he had called the rental car company and they were there waiting for when I walk out the door. He kept me informed by calling me and texting me when my car was ready to pick up. He explained every thing in detail and did a great job..

Stephen

Sep 23, 2016

Quick and easy process. That's what buying a car should be like. Mikey Villey Gave me great and courteous service.

William

Sep 22, 2016

Fast, friendly, got me in and out. Did their work quickly and notified me as soon as it was done.

Mikhail

Sep 21, 2016

I was in and out with my new Charger in under 15 minutes. All the financial arrangements we done and the car was ready to drive off.Thank you to the whole Stewart team!

Augusto

Jun 27, 2016

Fast service and accommodating because I got my van by lunch time as I requested because I had to go somewhere.

Martin

Jun 21, 2016

The team at Stewart Chrysler Automotive Serramonte were very efficient, friendly, and professional when servicing my 2015 Jeep Grand Cherokee. They provided me with a time when my car would be ready and were able to meet that time. I would recommend them to my friends going forward.

Keith

Jun 18, 2016

Great genuine friendly customer service. Car was done about the time promised. Very impressed with how fast i was helped and how comfortable they made me feel with leaving my car with them.

Teresa

Jun 8, 2016

Angie ramos is the best salesperson she help a lot to buy a brand new grand cherokee thank you Angie

Courtney

Jun 6, 2016

Everyone was extremely friendly and helpful, it's like having your favorite uncle helping you out at the counter. Really appreciate the way everything was handled.

Reuben

Jun 1, 2016

It was pleasant. Worked with Mark. He helped us out originally when we stopped by for a test drive but weren't yet ready to buy. Really appreciated his time, even though he knew he wasn't landing a sale that day!

Stacey

May 27, 2016

David was awesome to work with! He was very knowledgeable and clearly understood what we were looking for in a vehicle.

Mary

May 22, 2016

Very efficient and made are I understood how to turn engine on and off before I left dealership. John was very nice and helpful.

Craig

May 17, 2016

John Shami took extra time to explain with an illustrated book the engine parts that are involved in a 30,000 servicing (and why). John is such an asset to your Service Dept. team!

Kia Thomas

May 6, 2016

Nice waiting space, courteous staff. Repairs were done quickly. Needs free coffee in the waiting space and free guest wifi.

Mary

May 6, 2016

The service reps are very courteous and helpful. I was not sure if I needed my oil changed. It was determined that I should.

Timothy

May 6, 2016

The service representative was very helpful. I would like to request a credit of 24.95 based on the voucher received from JP Guzman on April 10, 2015.

Pablo

May 5, 2016

Personnel efficient & organized, however they should explain to customers what is going to happen and not just assume that the customer already knows

Mellisa

Apr 22, 2016

With all the work they had to do to with my car they returned it in very quickly. Staff was very friendly in the service department I was able to talk to John, Jp or Norman and any of the three took care of me.

Buenos

Apr 10, 2016

Representative JP was very good., calls me if have any question, asked if I needed an oil change, and offered a rental due to my life time warranty

Jason

Apr 9, 2016

Great customer service. They are really nice. It shud be proactive to ask us customer of we need a loaner car if our car is in services

Patrick

Apr 5, 2016

Perfect vehicle. Loved the Jeep. I have to keep typing because they want 20 words. Is this enough? Nope, not yet. How about now?

Mark

Apr 3, 2016

Prompt and respectable service. Always try to get me the best service and deal available. The people in the service and parts department are the best!

Vipin

Apr 3, 2016

good, I have had overall good experience with the dealer and I would like to have the business with them again

Kathleen

Mar 31, 2016

I appreciated being able to text and email John. I got an appointment that worked with my schedule. I thought they would need to keep my car overnight so it was a pleasant surprise to get it back same day. Also, the free loaner car was great.

George

Mar 27, 2016

Everything. The entire staff were all exceptional. I have always had great experiences at the Stewart dealership. John Shami has always been very honest and helpful with both of my Mopar vehicles

Katrina

Mar 23, 2016

John was wonderful when I came in to make my appointment and show him my concerns. And JP took excellent care of me from the moment I dropped my vehicle off to when I picked it up.

Jamie

Mar 9, 2016

Extremely friendly and polite staff, very knowledgeable. Detail oriented. John Shami was my consultant who informed me of everything and put me in a 2016 loan car. Pascal was very detailed oriented with my car repairs.

Robert

Mar 7, 2016

No complaints. My warranty work was done promptly. I can't think of anything which would have made my experience better.

Lawrence

Mar 4, 2016

attentive staff, quick service. I have confidence that the service given will be correct. God bless America, land of the free, home of the brave.

Kellen

Mar 2, 2016

Good selection of new and pre-owned Jeep Grand Cherokee. Nice, helpful, and patient staff. Definitely a no pressure sales environment. All information needed to make an informed and confident decision is readily available and if not, they make sure to get you what you need (car fax, inspection report, etc).

Kirk

Feb 24, 2016

Friendly knowledge staff with efficient service. What else do u want??Will come again for sure. Will recommend ppl to service their srt here!!!

Oscar

Feb 24, 2016

The time it took for the repair was good with a skeleton crew on the weekend. Service was good with courtesy.

Jane

Feb 4, 2016

John Shami explained what actions were going to be performed on my car and gave me a timeframe of when my car will be ready. For the most part, he kept his promise and stayed within the timeframe.

Steve

Feb 4, 2016

Everyone was very prompt with emails, phone calls, and answering questions. Service and repairs were also done more quickly than expected.

Edwin

Jan 29, 2016

Nice system setup to get all information needed for the car, service was not too long, all details explained as proceeded.

Ramon

Jan 29, 2016

Dominique was helpfully every step in the process. And even took time to look for the blue dart I was looking for even though it was hidden away

Christopher

Jan 28, 2016

The service tech, John Shami. This representative assured that i was completely satisfied with the maintenance provided. Additionally, we reviewed the plan (maximum care) which I had but was not fully comprehensive about. Though the wait time was of a few hours, he also assured to schedule me with an enterprise rental. As i arrived they were already expecting me due to John communicating with them. John was also sure to communicate as soon as my vehicle was ready. Thanks John for your undivided attention. Nothin' but a 10 on my behalf!

Jennifer

Jan 28, 2016

Great customer service, loved the test drive. Mikey was a wealth of information, we learned a lot about our car. Management team were great, very positive experience.

Ray

Jan 22, 2016

Two TSB repairs. Lola arranged it so all parts were ready then had me come in. All services completed in just one day.

Danielle

Jan 19, 2016

They got the issue fixed in a timely manner. I appreciate them for keeping me updated during the how process.

David

Jan 19, 2016

Recall was taken care of & a software update installed as promised. All your service people were polite, helpful & professional.

Laird

Jan 19, 2016

Sales person and manager very nice. I have to write at least 20 words so hopefully this does it. :)

Brian

Jan 7, 2016

It was great to get a free rental loaner so I didn't have to wait there.Also the service representatives were very knowledgeable and polite.

Thomas

Jan 1, 2016

straight forward experience. repair was done well and as prompt as possible, worked with me to keep updated on progress.

Terry

Dec 31, 2015

JP and Joe Cassisi we awesome and great help! They are both assets to your company. Very helpful and extremely customer focused. Well done!!

Barbra

Dec 24, 2015

I liked that things went smoothly. You made sure I got the monthly payment I requested and you didn't give me the run around.

Melvin

Dec 16, 2015

I always experience quick service if I arrive early. The service guys give me options and advice based on their experience. John and JP are very efficient and friendly.

Cameron

Dec 15, 2015

Super fast service, Joey and Norman and the whole team in the service department are great. I'll be back for sure any time I need service.

John

Dec 8, 2015

Received a courtesy rental car to use while my truck was serviced for a recall. Quick turnaround of recall repair.

Maria

Dec 2, 2015

I had a best service nice customer service over all I recommend Stewart Chrysler in Burlingame.Buying process was fast best Sales

Evan

Nov 26, 2015

Great service, great people. John S. saved me money and was really informative and helpful. The location makes it very easy to get there if you live in the city.

Qimin

Nov 26, 2015

This is my first time oil change. Mr. John took good care of me. I really appreciated it. I was the first one waiting in line of the day, John let me in sit down even they didn't open for the business of the day. He started the check me in and check the car right away. Excellent

Laurie

Nov 25, 2015

PROMPT SERVICE. GREAT COMMUNICATIONS. RESPECTFUL STAFF. GREAT CUSTOMER SERVICE. Brought vehicle in for regular service and while there, did a transmission software update that we were not aware of in advance that is was needed. However, was in and out within one hour and a half without even making an appointment in advance. We have another make and model vehicle and had made an appointment at that dealership, for a software update on that transmission. Finally got the vehicle back 11 days later, with no explanation as to why it took so long. Now we wish that our other vehicle was a Jeep too.

John

Nov 19, 2015

service and turn around time was quick. service dept guys are very nice and knowledgable. Nobody is pushy unlike other dealers I've dealt with.

Chad

Nov 6, 2015

No hassle quick maintenance and return also John Paul Guzman is awesome he bought the same truck and I love talking to him about the upcoming kits for the new Eco diesel

Gary

Nov 4, 2015

very curtious and the times available fit my schedulePipple on ther phone were vere accomadating and easy to talk to about my problems

Douglas

Nov 3, 2015

I like everything all the patience they had had with the sales process and the effort to get me a good percentage of credit thank you.

Bryan

Nov 2, 2015

Took care of my ride like it was their own car. Quick turn around while I waited. I have no reservations having them work on my Hellcat.

Brian

Nov 1, 2015

Fast, friendly and efficient service. I received a phone call sooner than expected, that the Dodge Journey was ready for pick up.

Robert

Oct 30, 2015

Just a pleasant experience! No complaints! I was dreading going to a dealer after my extremely negative experience at Serramonte Ford! I honestly contemplated repairing the car myself to avoid the hassle. Everyone was top notch professional at your facility.

Gina Marie

Oct 28, 2015

I like how quickly they worked. They were all kind and willing to help me to the best of their ability.

Ronny

Oct 23, 2015

Very nice and caring people, they treat you like family. Very informative and knowledgable of Jeep. Would love to let everyone know how great they grated me.

Benjamin

Oct 22, 2015

Fast, friendly, convenient and thorough. JP did a great job explaining what was going to be done ahead of time. Norman did a great job explaining what had been done when it was all over.

Michael

Oct 22, 2015

tech was extremely helpful and knowledgeable. work done timely. Better than other facilities i've used in the past. thank you again.

Tiffany

Oct 21, 2015

Very professional and courteous technicians. Handled the safety recall for my Jeep and also took care of other software updates

Kegeng

Oct 14, 2015

The service representative is professional and friendly. He informed me during the whole process and when to pick up my car.

Darlyn

Sep 30, 2015

I wasn't rushed or pushed into buying. I felt like Ed really listened to what I needed. I didn't feel uncomfortable or stressed at all.

Richard

Sep 26, 2015

The professionalism of my service writer John Shami. He is truly an asset to your organization. He was quick to respond to me regarding the issues involving my car. I am completely satisfied with the improved performance of my car, since my visit with your service department. They did a great job.

John

Sep 17, 2015

John Shami - He saved the day for this experience. He is professional, responsive and the only reason I came back to this dealership. He actually makes me feel good about spending money on repairs.

Juanita

Aug 11, 2015

Everyone seemed personable and family oriented, your service manager was great, very helpful. When I purchased my car though, the one I asked for and the one they gave me were not the same (I wanted electronic controls, that's not what I got). Their attention to detail wasn't great.

Tanya

Aug 11, 2015

Art the Cadillac service manager is very knowledgeable and friendly and he always makes me feel at ease about my car repairs. Everyone is very friendly for the cashier to the you man who drives my car out to me. Exemplary Customer Service!!

Lawrence

Jul 30, 2015

PLEASE NOTE: I WENT TO THE "OTHER HALF"! STEWART CHEVROLET. I bought my 2005 slightly used CHEVROLET IMPALA in 2005. For the past ten years, Bill Hood has done outstandingly in looking after "us". Also Ed, checking me in. Dave or Will, when Bill wasn't there. Bob and Rafael, with transportation, when I needed it. The cashier (I keep forgetting her name) is very helpful, and pleasant to visit with, while waiting for my car. Derik is always equally helpful in the parts department.

Kalila

Nov 13, 2014

My experience was the Worst I have ever had. I felt like my car was held hostage for 1 week and the service guys John Paul and Irvin had the worst customer service skills. I hated playing phone tag and constantly calling just to get info on my car!!! Slow to respond and unconcerned. WORST!!! Will NEVER do business here again.

Eric

Jul 17, 2014

The service my vehicle needed was quick. Everyone that i came into contact with was friendly and knowledgable of their position.

Christopher

Jun 25, 2014

Staff were friendly, yet professional and gave a feeling of trust in their technical ccompetence. They went the extra step of cleaning my vehicle per my request, just as my home Chrysler dealer would have done.

Melvin

Jun 24, 2014

A quick in and out service on my vehicle with no problems. Polite and competent technicians made it a pleasant visit.

Douglas

Jun 14, 2014

Carlos was awesome. Not pushy and just wanted to help me get the car I wanted at a fair price. Cesar was also very helpful

Earl

May 23, 2014

I was able to get my car taken care of ..John and Norman made sure knowing my situation that I would have a safe time driving my car on any road trip

James

May 23, 2014

Toni was the reason I came in - I am a returning customer and have always had a good experience here.

Michael

May 15, 2014

i've been having a terrible experience at another jeep dealership (closer to me) and came back to you because have always had in the past and continue to have a fast, friendly, uneventful experience at stewart.

Richard

May 11, 2014

This experience was great. Past experiences trying to purchase and or asking about service we're awful. Therefore, the jury is still out.

Michael

May 10, 2014

Entire service experience from start to finish. John Shami is a superb professional and reflects the greatest credit upon your dealership!

Christopher

May 9, 2014

It was fast quick and done in a few hours. I had made a apt net for the following week but was called told they could get me in on that day in the morning and have me done by noon. They even took care of a recall on my car that I didn't even know about. The staff here is outstanding 10 all across the board.

Delmar

May 7, 2014

quick service and tech person was knowledgeable and friendly and helped with a question I had,driving this truck is like driving a computer for a un tech person like myself

George

May 7, 2014

Friendly staff , would attend to the needs of the customers right away, recommend what is best and necessary to change and repair only on the vehicle .

Kate

May 6, 2014

Scott Wright made the process so easy and personal. I have never had such a lovely experience buying a car! Thank you again!

Benjamin

Apr 17, 2014

Very helpful sales associate (Eugene) - both before and after sale. Super fast process compared to other dealerships - very important to us.

Dina

Apr 11, 2014

Overall, I liked the positive, accomodating attitude. I can be overbearing at times when I want something done and Jon and Lola were professional and very pleasant at all times. I also liked how Jon took the time to explain everything to me and he made sure that I was not charged unfairly for anything. He gave me his undivided attention from the time I walked in the door until I left. It was raining and they even parked my car in such a way that I wouldnt get wet. Now THATS customer service!!!

Matthew

Apr 4, 2014

needed oil change on my leased Grand Cherokee. Got in and out quickly. Had a nail in tire - shop was too busy to patch but referred me to someone else close by who did it. wish that Steward could have done it and not charged me

George

Apr 2, 2014

Friendly staff, nice customer lounge. Staff checks in with you not only to update you on status of your vehicle, but also to see if you need anything

Lucas

Mar 28, 2014

This was my first experience with Jeep as I brought my 2012 Grand Cherokee SRT8 in for quick checkup. The service professionals, including Norman Vivero were courteous, professional and had me on my way quickly. I've previously owned Mercedes, and I've always found the service experience to be painful and expensive. While I hope to not have anything go wrong with my Jeep, I look forward to working with the team again.

Jerome

Mar 5, 2014

* Very polite and professional staff;* Factory recall repair handled very efficiently;* Service department provided free inspection;* Shuttle back to Pacifica was very polite and much appreciated.

Lisa

Mar 5, 2014

The guys were so friendly and helpful. They explained everything to me so that I could understand. Love thisw place will definatley be back for all service.

Claudia

Mar 4, 2014

Took my car in because the alternator stopped working. Called the dealership 2 days before I took it in to speak to someone. No one answered the phone and no call back. So I just towed my car in. I don't know why it took so long for the part to come in. I took my car in on a Tuesday and was called to pick up on the following Tuesday.

Benjamin

Feb 27, 2014

The dealer (Cesar B.) is very pleasant, patience and very friendly. And he showed and compare the car that fit our budget.

John

Feb 10, 2014

the employees at Stewart Jeep are very friendly, courteous, and very knowledegable, and answer any question about my Jeep Cherokee.Thank You

Judy

Feb 4, 2014

John always takes care to explain what is going to be done, and brings me into the work shop to see what he is talking about. Pascal & leonard are the two guys that have worked on my car, and I always know that everything will be checked and addressed.

Stephen

Jan 18, 2014

Difficult, intermittent problem tracked down and fixed. New tires I needed were the best price out of three places I checked into. Service Advisor kept me in the loop.