Used Cars for Sale at Suburban Volkswagen of Farmington Hills in Farmington, MI

Jetta Girl

Mar 31, 2016

Joe Shannon went out of his way to assist me in leasing my first Jetta. He is patient and very informed about the product. He spent time with me in explaining the deal and in teaching me how to use all the features of the car. I have really enjoyed the whole experience. Surburban Volkswagon has become my most trusted dealership.

Bob

Mar 17, 2016

From the second I walked into the Dealer until the day I signed the paperwork, the entire staff was kind, courteous, knowledgeable, and extremely helpful. I feel I received the highest level of service possible, and it was a great experience. Clarence Carpenter was my salesman, and was top notch! I will have no problem referring friends and family to this dealership.

Dmd

Mar 3, 2016

Joe Shannon made my purchase very pleasant. He was knowledgeable and informative, and above all very patient. It's not all about the sale but gaining the trust and respect from the purchaser. I truly feel that if there were any issues with my purchase in the future, Joe would be helpful in resolving. I would not hesitate in doing business with him again!

Dr. Debbie

Feb 23, 2016

My husband and I walked into the Dealership without an appointment. We were greeted promptly and received assistance from Andrew McVeigh. He was very knowledgeable not only about the Beetle but also about the vehicle we wanted to trade-in. Andrew showed us what he had available on the lot for our test drive. The vehicle we selected was washed and parked next to our car so we could make some comparisons. After our test drive Andrew checked vehicle availability and explained the pricing process in detail. Wait times between steps were reasonable. All of our questions and concerns were addressed professionally. We were able to trade in our vehicle and drive home with our new Beetle that day!

Jvazquez

Feb 13, 2016

The staff is very knowledgeable and they really go out of their way to explain every detail and get the best deal possible for you.

Sid

Feb 10, 2016

Leased a new VW tiguan. Dave was excellent. He recently moved to VW but his years of experience was clearly evident in the way that he dealt with us. There were few issues with VW credit but Dave and manager, Steve were both very helpful in trying to resolve the issue. We are having a lot of fun driving our new tiguan.

KEA22

Jan 28, 2016

Joe and Steven are willing to work with you. Both were very friendly. Dealership and car were very clean. Joe explained "how the car works" very well.

New Car

Dec 30, 2015

I live in MI but travel back & fourth to Illinois for work. I had to get out of a lease & into a new 1 over the Xmas holiday. I emailed the dealership and was able to take delivery before X-mas. Joe, Steve, & Taylor were grt8 in making sure that this deal got done. Would recommend this dealership to family & friends. Grt8 Job everyone please don't lose that EDGE

Lindseydodd10

Dec 1, 2015

Andrew was incredibly knowledgeable about the different cars and plans I was interested in. Also he was very thorough and helpful through the entire process.

Brendan

Dec 1, 2015

I was pleasantly pleased with my treatment and service whilst I procured my new auto. My schedule made it very tight to try and locate a vehicle and Joe Shannon was more than accommodating. He was able to find me a Jetta sport with a manual gear box and had it brought to Farmington, prior to purchase, so I could break out the white gloves. He was also very patient with me. When I came in on my lunch break, only working with an hour, he still managed to help me despite being with another customer when I arrived. I found him to be knowledgeable, and to my great satisfaction, expediently unearthed the information I desired rather than divulge falsified answers.

EOSgirl

Oct 10, 2015

A very pleasant experience. I felt all the sales people were honest and truly wanted to help me and make things as easy as possible. Overall, I would recommend them to anyone.

repofthepeople

Oct 10, 2015

I took my car in to get my final 3rd warranty service done on my car. I also wanted to get the recall on the coolant pump fixed, as well as get my new key fob programmed. They refused to do the warranty, claiming it was no longer good. I checked with several other vw dealerships who said the Suburban dealership lied to me. I was able to get the paperwork to prove Suburban wrong. After I got my recall fixed, they refused to show me the part, even though it was my legal right to see it. I was very polite about it, but I could tell the service rep thought I was a joke. I went back to get my new key that I paid $57 to get programmed and they didn't even do it. I got my money back and took my car to Ann Arbor. Ann Arbor vw took care of me and got all of my work done. Suburban in Farmington Hills was rude to me and didn't take me seriously. They're lazy and didn't want to do the work my car needed. I will never go there again.

Kjduchene

Sep 21, 2015

This is our second buy at Suburban VW. I have liked working with the sales crew and service employees in the past so came back. They could not have been more helpful and nice to work with. They truly wanted me to have the best car to fit my needs and wants. Took extra time to let me try vehicles till I had the right one! Love my new CC!!!

VWgirl

Aug 2, 2015

Steve Hubel, New Car Sales Mgr for VW, very politely and efficiently resolved an issue with my 2013 VW Conv Beetle. I purchased a wind guard with my new car and was given the wind guard in a 'weird' carrier. Recently discovered the 'weird' carrier for the wind guard is supposed to be stored in the top of the trunk. But my car did not have the brackets for such storage. Steve resolved what the previous Sales Mgr and Salesman completely missed and got the brackets installed! Thank you Steve Hubel! This is my second VW Beetle Convertible and I'll be back for a third when I'm ready! Great dealership! They car about their customers and make the extra effort!!

pwerner68

Jul 31, 2015

I have been a VW owner twice now and Suburban has been top notch in the way they handle service calls. Jim Jelly is a stand-up guy and has made me feel taken care of at every opportunity.

Vezz

May 29, 2015

Every time I go there I ask for Jim. He is the best, never denied me even sometimes it's too late to check-in. Best service from this dealer every time.

leah0471

May 23, 2015

I was in Novi, MI for an appointment with my son. The car leaked and then gushed coolant leaving us stranded 2 1/2 hours from home on a Friday of a holiday weekend. After recommending a towing service, Scott Thomsen made arrangements to have my car looked at right away. The service department determined what was wrong and fixed the problem so that I could get home that day, saving me hundreds of dollars in rental car costs. Scott kept me informed, telling me what they found and always giving me the options that I had. He spoke to me with respect and not as though I wasn't capable of understanding car mechanics. My car arrived at 10:30 am and I was on the way home at 2:00 pm.

carol small

May 15, 2015

As always the service was great and accommodating to my schedule. Shawn Carr was very helpful and nice. First time working with him. Will recommend the dealership.

NateKarlyle

Apr 11, 2015

Today I leased my second VW a Jetta, I work in the customer service industry and I have always been impressed with Suburban VW of Farmington Hills experience because it is not a service it is an experience when you go there. I would recommend Joe Shannon as stand out salesman, his attention to detail, customer circumstances, and ease of negotiations is phenomenal. Darren the finance manager was not pushy or forceful as many experiences with finance managers can be. Ill be back for number 3 hopefully before this lease is up again!

NorthRob

Nov 2, 2014

Joe Shannon went the extra mile to find me a rare 2015 TDI Passat with manual transmission. I am completely satisfied with the car and I remain impressed with the work that Joe did for me. Many thanks.

consuelag

Oct 12, 2014

In the beginning, I must say our internet buying experience was terrible at best. The dealership is located in Farmington Hills, Michigan and we are residents of Mobile, Al. (900 plus miles away) After extensive research of the vehicle, I decided on a Volkswagen CC. I surf the net and came across Suburban Imports and the car I wanted. I called the dealership and made a connection with a salesman (Charles Martin) who promised to call us back. A few days later we contacted the dealership and spoke with Shira (the internet sales manager) who had the audacity to ask us "what made you call us, is there not a VW dealership in your area?? After leaving numerous phone messages, we are still waiting on a return call from Christina (one of the managers) After a month long of lies and back and forth, unreturned phone calls, broken promises, and being passed off to other salesmen and even managers, the dealership finally made a great pass off to Mr. Joe Shannon. Finally some one took us seriously and valued our time. After agreeing upon a price, we communicated back and forth through, phone calls, e-mails, and text messages. Unbeknownst to Joe, my husband and I flew out to Detroit Wayne Airport, a day earlier. The Airport is located 25 miles way from the hotel and the Farmington Hills dealership. Not knowing anyone in the area, my husband give Joe an unexpected phone call. Joe arranged for a courtesy transport to the hotel. The very next day, my husband and I prepared for a taxi ride to the dealership, when expectedly we got a call from Joe who had arranged for transportation for us to the dealership. The driver himself was a very pleasant older gentleman who gave us a little history on the area. Upon our arrival at the dealership, Joe Shannon greeted us with a warm smile and a handshake. He told us everything about the car. All the ins and outs. Joe was very pleasant, polite, professional and very knowledgeable about the car. He was unlike the typical "commission minded only" Car Salesman. He seemed more like a friend. Joe made the buying process was painless, smooth, and easy. Joe had prepared the contracts and all the paper work before we arrived, so all we needed to do was test drive and sign. Even after the buying process Joe, led us back to the hotel to make sure we made it back safely. A few weeks after the sale we encountered a few problems with registering the car with our local DMV in Mobile. I text Joe with our problems and he had the items corrected fed ex them to us. (Who does that ?) I must say that Joe Shannon was and is an asset to this dealership. Just when we were about to give up on this dealership in walks Joe Shannon to save the day ! I can't really say enough about Joe Shannon he is great at what he does. Thank again Joe, we LOVE our 2014 Volkswagen CC !

Roblo6

Sep 22, 2014

I have been a customer of Surburban VW of Farmington Hills for a number of years and have always had good service and felt like the cared. I have to say that Clarence Carpenter, my salesman is by far the most genuine and caring salesman I've ever dealt with. I feel that now I have a friend now that cares about me and has my best interest in mind. Dave the sales manager is so numerous and also cares and does what it takes to make the sale. I'm a customer for life The VW Passat is an amazing vehicle as well so I had a winning and beyond all expectations experience.

CiciC

Sep 12, 2014

Needless to say: I am an unhappy customer. Let me explain further.Went to this dealer to get negotiate a lease. Entered into an agreement, paid deposit and signed a contract stating explicitly the payment upfront, monthly payment and trade-in price. On the day the lease was approved and we went to them to pick up the car, they changed their mind, asking for another $35 more per month on the lease. They would not abide by the terms that we signed on and threatened to keep the deposit if we did not agree to sign the new terms. Eventually, we managed to leave the dealer and got our deposit back, but it was certainly not a pleasant experience when a dealer tried to maximize their profit in such a dishonest way.

umeshjm

Aug 13, 2014

I have just recently moved o USA and it is not easy to move around without a car, I walked into VW showroom to see if i can purchase a car for my daily use. Nick was my sales agent, he was very friendly and quickly pointed out the deals VW was running for foreign country professionals. I took a week or two after that to close the deal, there was no pestering or constant phone calls. Once i made my decision i gave them a call and they had the car ready in 2 days with all registration done.Thanks guys, keep up the good work.

Wagen

Aug 13, 2014

Amanda Nees has given me additional information about VW products and services. I was not aware of the popularity of the Jetta SportWagen however I am now sold on the vehicle. Thanks Amanda! DeWayne Bassette

LuvMy2014Bug

Aug 13, 2014

The folks at Suburban VW made buying a new car extremely easy and stress-free! I received a good trade-in price on my old car, which paved the way to my 2014 VW Beetle! Now I'm the envy of my friends and family!

karen.vasselsalvador

Aug 7, 2014

Joe Shannon is a excellent! I shopped around for weeks looking for a lease and trying to get the best deal. Joe came through for me even with a discount from one of the big three they did not even come close to the deal I got with VW. Joe is always checking to make sure my service appointment is going well and is always around if I need any assistance. Thanks Joe!

Nanny248

Aug 7, 2014

I have had a wonderful experience I have gotten three vw products from this dealership I wouldn't go anywhere else for a car I have had two jettas and a passat

greentea589

Jul 29, 2014

Easy purchase and great deal on new Golf TDI. Staff went out of their way to make me feel comfortable and not pressured. Highly recommend this dealership.

Aaroneg

Jul 1, 2014

Great customer service. I went to a couple of other dealers and I liked how they gave me options and show me all the different ways to approach getting the car (buy vs lease) and also Amanda really helped me out when the car was ready with all the logistics for dropping the rental car.

Gooched

Jun 3, 2014

Nic was very attentive to all my questions and followed up on my requests. He is eager to work with you and to understand your needs. I would highly recommend Nic Engler to any of my associates if they are in the market for a new or used vehicle. If Nic did not have an answer to one of my questions he was willing to go find out what ever he needed from another source. If you are looking for a responsible helpful car sales associate, give Nic a try.Regards Chrisa former used car purchaser of Nic's

MPraetG3

Apr 15, 2014

I had a problem with the car I just purchased, and after calling the dealership Brian told me to bring it in and they'd take care of it. Robert in the service department did a great job of helping me figure out the problem and making sure it was fixed! The best car service experience I've ever had! From purchasing my first car through Shaun and Brian getting me through to Robert and a great service team, my mind is certainly put at ease in choosing Suburban of Farmington for a used car. Thanks guys!!!!

bilal2k14

Apr 10, 2014

I just bought a 2014 Jetta SE and I was a marvelous experience! I was always leery about going to dealerships but I was definitely put at ease while there. My car had just stopped for the last time . I met James Powell while finding out the issue(s) concerning my Nissan...We spoke briefly but it was intriguing. A few days later I came back on a whim ( not remembering who he was), and was greeted warmly. Within 15 min I was in a car test driving and a little while later driving away with my brand new 2014 Jetta se!!! I just want to say I'm so thankful to GOD for this dealership!!!! James & David worked so hard to get my deal through, Even when it looked like a no go... David said hold I'm going to try something else and it worked!!!! I most definitely will probably be back for another Car! Thank you for such a great 1st time car buying experience!!!!BrandonFarmington Hills

ahicksro

Mar 28, 2014

Joe Shannon and his team reached out to our family to offer a great lease end deal. We were not sure at first, but his professional approach, follow-up and tuning his offer to our needs was extremely well done. We are extremely happy with the result. The quick turn around of returning our vehicle and driving off was seemless. Joe, thanks for your extra effort top to bottom.

demuth19

Mar 20, 2014

Best experience I have had buying a car. Maggie made the car purchasing experience very welcoming. She was very attentive with my needs and patient with my questions. There was never a feeling of pressure or guilt during the whole process. Maggie is a great asset to your company and I will continue to shop and suggest friends and family there. Excellent Service! Thanks again. Sam

kcandy

Mar 17, 2014

The dealership made me feel like a person, not a number. They got my snarky personality and went with it to relate to me. They were friendly and very honest.

htalasil

Jan 30, 2014

I had very little car buying experience. I agreed for all extended warranties and protection plans while buying my new GTI. When I realized that they were not worthy and I could cancel them, I went back to the dealership to get them canceled. I had a very bad experience as the business manager did not show any interest in answering my questions though I did business with them. He later asked me to step out of his room to check on a customer. I tried to be nice but this was an insult to me so I decided to never go back to this dealership ever again.I don't see a problem in dealerships making money through extended warranties but I expect to see them care the same way, as they do at the time of purchase, when a customer wants to cancel these contracts.

Babygirl1031

Jan 8, 2014

Clarence was my sales associate. He went above and beyond and I would refer him to family and friends. I can't wait to buy another car from him!!!!

Lex313

Dec 30, 2013

They are horrifying. Don't go here. Awful. Awful place. It's basically xxxx on earth. The manager is unhelpful. They said the car was available for sale and it was sold to some weirdo. They should be up to date on what is for sale and what's not.

Rororiori

Sep 22, 2013

Worst follow up and judgmental employees.they charge you thousands for parts and they don't deserve a 5 star rating .. had a problem with my car service and the dealership sided with the insurance company instead of siding with the customer.of course that's after I paid the balance in full so they got their money .beyond that point the pay don't care screwing the customer and you will be forgotten the minute you walk out of there

mat111

Aug 26, 2013

Hi,I wanted to lease a car and my employer suggested that I consider Volkswagen - and particularly VW of Farmington Hills, MI. I was also recommended Dan Kelley's name to deal with. I was working in Harrisburg,PA on a contract and it was difficult for me to commute to Farmington Hills, MI but after speaking and doing all the paperwork, Dan kept my vehicle ready for me to pick up. When I finally went to Farmington Hills, I was pleasantly surprised by the warmth and greeting by Dan ( I have dealt with plenty of pushy salespeople before). Even though I selected my vehicle before I came to Farmington Hills, at last moment I had to change to another vehicle. Dan not only accepted my late decision but the dealership did not have the trim that I chose. So he searched the other dealers in Michigan to get the trim that I wanted and ordered a new vehicle to be delivered to the showroom. He changed all the paperwork for the new vehicle.After getting the trim that I wanted he specifically asked me if I was "happy". This for me was unheard of before. Dan not only did what a great salesman would do but he went "above and beyond" and made me feel special. I would highly recommend him. I had a great time leasing vehicle from VW because of Dan.-I appreciate the efforts Dan takes to make patrons happy.-kindly,Wasi

nethompson

Jul 31, 2013

Very good atmosphere at this dealership. Joe Shannon is a very compelling sale man. He's knowledgeable and not pushy. I ended up buying a Passat TDI from the dealership in Livonia because it was closer to where I live, but I would highly recommend Suburban Volkswagon of Farmington Hills.

Axilleus

Feb 8, 2013

I am a repeating customer at this dealership and I have to say that there is no reason why I wouldn't come back again. The staff was great, easy to deal with, very friendly and courteous, very knowledgeable about their products and hassle free. They held all their promises and this was a great experience.

TinTinYu

Nov 29, 2012

We had great experience with Sales Clarence Carpenter. He's very knowledgeable about VW cars, and we were able to test drive the cars all by ourselves. He's willing to negotiate pricing with us and we get a very good lease price (slightly below national ad). We found a tiny paint chip on the hook the second day we have the car, we are not sure if it was there at the beginning or what. They send us a touch up paint by mail anyway. Very nice.

TookGallagher

Nov 23, 2012

This was my first visit to this dealership and I went to take a test drive but as soon as I greeted by Clarence Carpenter I knew I had found THE right place for me. Clarence is incredibly friendly, knowledgeable, thorough, easy going, patient and willing to do whatever it takes to make everything work for you. And without being pushy or making the hard sell. He spends time with you and LISTENS to what you are saying. He knows his stuff and he knows his inventory. GREAT EXPERIENCE and I would absolutely recommend this dealership -- and Clarence in particular -- to anyone who appreciates good service. Clarence clearly enjoys his career and interacting with people.

mhadjinian

Oct 29, 2012

Dan Kelley was extremely professional, patient and kind as he worked with us to determine which was the right vehicle for us. He went to great lengths to help us in our research by allowing us to test drive different trim levels of each vehicle no matter how many times we asked. Dan is extremely enthusiast about the VW brand and he believes in the vehicles he sells. Not only that, he's very knowledgeable with the product and is able to emphasize specific attributes of the vehicle to meet the buyer's needs. Dan has made me a very happy VW customer and I will recommend him and Suburban VW Farmington to all my friends and family!

dakoman620

Aug 7, 2012

Going into this process, I had originally been looking at buying a cheap used vehicle. Once we started to look at the price difference when it came to gas mileage; however, we started to lean towards leasing a good vehicle that could be great with gas. We ended up getting in touch with Edward Addison here at Suburban of Farmington Hills. He definitely was understanding and was able to show us anything that we wanted. I was looking at the Mazda 3 and 6 at first; but, Ed was pointing out that we should keep an open mind so he showed us the Jetta. He showed us how the Mazdas and the Jetta were similar and also their differences, took us on test drives of each vehicle, and allowed me to narrow down the choices to what I wanted. He made it clear that the VW Jetta was going to be a sturdy vehicle made to survive accidents that would be of the Autobahn caliber. Ed also made sure that I was able to have whatever choice I wanted for the trim packages and colors. After debating for a little while, I decided on the VW Jetta. Ed made sure that I didn't settle on the vehicle and gave a great price for it. When I was finally ready to take the car off the lot, it was found that the car would need a day or two for repairs because a part was proactively recalled by VW and the car hadn't gotten it switched out yet. Ed didn't want me to drive a vehicle he didn't feel absolutely great about; because of this, he told me that I could leave the car for a few days, they would get it fixed, and he'd give me a demo in the meantime. I was extremely satisfied and thankful for Ed's attention to detail and caring service. I would most definitely work with him again.

pnagle

Jul 2, 2012

Very proactive dealership, followed up with calls and information requests. Really made it possible to purchase new VW Jetta Sportwagen. Great service and friendly atmosphere.

SSabrina

Jul 1, 2012

Janell TaylorWas an excellent sales representative. Questions I wanted answers to, she always followed through.I appreciate her kindness and wiilingnesd to get the sale completed.As a sales person , she listened to what I wanted.If I were to buy another Volkswagen product, I would deal with her.Thank you,Mrs. Sabrina Sanford

btbattah

Jun 22, 2012

I have been dealing with Dan Kelley for the past 4 years. Everyone who I have referred to him liked him a lot. He always keeps me informed when they have new deals. This time around, I wasnt even in the market for a new car. He reached out to me indicating a new special they have. I went there driving my 2010 CC and left driving a 2012 Passat. Dan provides great service and is very personable. I have been dealing with this dealership for the past 4 years and will continue on doing so for myself and family.

ppfouts

Jun 22, 2012

My experience with the people at Suburban Volkswagen was impressive. I had been in a terrible accident, and in need of a new car. The catch was I didn't want any car; the accident had left me thankful for my life yet fearful to be on the road. Walking into the Volkswagen dealer, at Suburban Imports of Farmington Hills, I was anxious to say the least. A single young woman, like me, walking into any dealer alone certainly seems foolish. I had researched excessively however, and felt confident I knew what I was looking for. I was armed with consumer reports, customer reviews, as well as my arresting nature. As it turned out, though, I wasted my time neurotically researching and worrying of my defense. I was welcomed by Edward Addison, and within moments felt comfortable I was in good hands. I asked many questions and Edward had an answer for each. Edward went above and beyond, showing me every facet of safety the 2012 VW Jetta was armed with. It seemed that Edward could sense that I was no longer comfortable driving, and made sure to prove I would be safe in the vehicle. Feeling safe and confident in my purchase is priceless to me. Additionally, the superior service I consistently receive at Suburban Volkswagen is impressive. I hope this saves many people the hours they could potentially spend at other dealers. Time is precious, and so is great service.

FTA-LTD

Jun 17, 2012

Janell Taylor made purchasing my new Volkswagen, a pleasant experience!! As I browsed the automotive ads shopping for a car, I sent out several e-mail messages looking for quotes to purchase. To my surprise, I received a reply within a half hour of my request, and not an automated reply! Inquiries were made as to what I was looking for to place me in the vehicle "I wanted". Over the course of the following week, correspondence wasboth informational and timely through phone calls and e-mail messages concerning looking at cars, test driving, and financing through to purchase. Everyone was friendly and helpful, not pushy or overbearing. After the purchase, I received follow-up contact assuring satisfaction with my purchase. I was and am very comfortable with the total acquisition my Jetta TDI, which all started with Janell Taylor!

ShahramT

Jun 13, 2012

Janell was great , this was my first new car and I was extremely picky as to what I wanted. Janell went out of her way to find me the GTI I wanted with the specs I wanted at a fair price. She always kept me updated throughout the process as she searched for my car whether it was through voicemail or email and made the whole process overall a breeze. If i do purchase another VW ( which I'm sure I will!) it will be through Ms. Taylor. she comes with my recommendations no questions asked!

philvirta

Jun 11, 2012

My wife and I had a fantastic experience in purchasing our 2012 Jetta TDI. Janell (and everyone we worked with) was friendly, professional, honest, not pushy, and genuinely interested in meeting our needs. Janell ensured we were able to test drive a number of vehicles and nicely explained the features and benefits of each. If she didn't have an answer (and that was rare), she quickly got one. Janell and the dealership went out of their way to get exactly the car we wanted and were great about working with us on price. All of our questions were promptly answered and follow up has been excellent. We would be pleased to work with Janell again should we be in the market for another VW.

sugarshell04

Mar 25, 2012

Service center is AWFUL! I'd rather chew my own arm off than go back there! Manager John Sejuitt and mechanic/technician Bill are unhelpful, unorganized, and incompetent. My car wouldn't start one night so I called and made an appointment the next morning for it to be towed up there and checked out. Thought they would be the best option since I drive a VW. They said they would call me around 2pm, I had to call at 4pm to find out that they FORGOT to look at my car. They refused to give me a rental after they told me they would since I work in Ann Arbor. They took a week to replace a fuel filter because they "had to order one from Germany" which turned out to be complete bs, they just couldn't figure out what was wrong with it that night (at first they thought it was a bad sensor). Two days after I got my car back from them, and a thousand dollars later, my car wouldn't start. Now I was obligated to go back there a second time. I finally got a rental only to be treated with horrible customer service, as if I was a burden because they couldn't fix the problem the first time. I had to call and pester them for updates because their customer service is so awful. Two weeks later they decided to blame it on bad gas. I'm still not sure if that was even true but at least my car runs now! Next time I will have it towed 40 miles back to Ann Arbor to Howard Cooper Imports!!!

angieo

Mar 20, 2012

i really feel bad for anyone who buys from these people, as they are ignorant to how very over-priced the dealer is - this goes for ALL suburban collection...the sales manager was kinda cocky too - took as smart-alecky tone with me.

sarahdf

Jul 18, 2011

I needed to get a new car quickly on a strict budget but didn't want to compromise and buy a car because it was easily available. I spoke with Joe Shannon and he was able to find me the exact colors that I wanted as well as a manufacturer's program that allowed me to purchase the car within my budget. I had an outstanding experience with Suburban.