Used Cars for Sale at Sunshine Toyota in Battle Creek, MI

ab3344

Nov 2, 2016

Great experience! It was a seamless transition going from one lease to another- Jim is super helpful and I will continue coming back for future leasing/purchases.

4Runner

Oct 30, 2016

Chip Iceberg was a great guy to work with he was humorous and very friendly I enjoyed working with everyone their Amiee in finance and Tim in sales too...I bought exactly what I wanted and I'm very happy with my Toyota 4Runner.

Al

Oct 26, 2016

Always understanding and not pushy. Waited til we were ready to purchase. Giving us options based on our budget. Answering questions and friendly even after indecisive visits!

Elsa

Oct 26, 2016

Chip has always given me a great deal o attention and consideration. He is a truly awesome salesman and I would recommend him to anyone! He truly cares about his customers as individuals with individual needs and wants.

fvw88

Oct 26, 2016

I used the Sunshine Toyota website to select the Tacoma I wanted to possibly purchase. The staff was very pleasant and helpful. They texted me to set up an appointment and Chip Iceberg was my salesperson. This is my third Toyota that I have bought from Sunshine and as usual, everything went smooth. Thanks Chip and the rest of folks there for doing a great job, I'm loving this truck!

Guzmans

Oct 26, 2016

Salesman Jim Froelich always very knowledgeable and ready to help. Have purchased several vehicles through Jim and it is always a pleasure working with him.

Michael McCauley

Oct 21, 2016

Aaron came in on his day off to delver my truck. My wife works mega hours and that was the only day she could get to dealership for 2 weeks. Also, they blew all other dealers away on my trade and gave me $1500 more for my truck. No pressure sales at sunshine.

Mike H.

Oct 21, 2016

I needed a new Prius since a deer disagreed with my old one. Jim helped me with all the options and I drove away with a 2017 Prius 3. It was fast, efficient and an altogether pleasant experience.

Jack Bechtol

Oct 11, 2016

This is the second Toyota we have purchased from Bob Surprenant at Sunshine. Bob is one of the finest salespersons I have ever dealt with. He is not of the high pressure catagory which I appreciate. Bob is very knowledgeable and patient with his customers. We originally were set to purchase a Tacoma but decided to try our a Rav 4. We were rather hesitant to ask Bob if we could try out the Rav 4 but he was more than willing to let us take a test drive. We were VERY impressed and decided to purchase the Rav 4. I cannot imagine a salesman I would rather deal with than Bob.

Deb

Oct 6, 2016

I received excellent service from salesman Brian Grasseschi. He explained things that I had no idea about. For example the rust proofing package I bought with my previous car. I had no idea it was an electronic device.

Nichpier

Oct 6, 2016

Came in and had a new lease in a couple hours! Professional and fast. Love my new RAV4 and Jim did a great job overall.

Marsha

Oct 3, 2016

Jennifer Smith approached my husband and myself with a good greeting. She took a minute to listen to us for our thoughts on a used Mercedes. Jennifer never tried to pressure a sale but as very informative on any qustions we had. If you are looking for a Good sales person with a lot of knowledge Jennifer Smith is your sales person.

Ghisallo

Sep 30, 2016

Picked the vehicle that I was interested in and they had it waiting to test drive when I arrived. Price was easily negotiated. Other than taking time to promote additional products, it went smoothly.

generator245

Sep 29, 2016

I'll be honest--when I knew it was time to buy a new car, the prospect of visiting dealerships did not excite me at all because my husband had such a bad experience back in 2010 with our local Chevy dealership. But I knew that the Toyota Rav4 was the car I really wanted, so I took a chance and visited this dealership. From beginning to end, I was exceptionally impressed with the positive atmosphere of the dealership, the knowledge and friendliness of the staff, and their willingness to do whatever needed to be done to stay within my budget while still getting me in the car I wanted. They made it happen! The sales rep I worked with, Jennifer Smith, was so friendly and walked me through every step of the process which was helpful since this was my first time buying new. She was always available and responded quickly to emails and messages and thoroughly answered any questions I had (she even responded to texts on her day off!!). Everyone was friendly, saying hello and offering me refreshments. And at the end of the process when I was working with Dennis on the financial end of things, he explained everything very well to me. One thing that I definitely liked from the experience as a whole, was that I felt like the entire time, their number one interest was helping me get the car I wanted. I never felt pressured or uncomfortable or anxious or any of those other negative things that you normally think of when dealing with buying a car. They have made a lifetime customer out of me!

Go Blue

Sep 22, 2016

Was very pleased with my purchase experience at Sunshine Toyota. My sales person Aaron Pennock was wonderful to work with. I will definitely have him assist with my next auto purchase in the future.

Sarawood

Sep 22, 2016

We had a great experience with Aaron when purchasing our new vehicle. He was very knowledgeable about each vehicle that we inquired about, but did not pressure us in any way. He was very quick to expedite the sale when we arrived later in the day.

john

Sep 20, 2016

Justin did a great job! Very friendly and low-pressure. The sales manager, however, was inflexible with respect to my CPO vehicle, which had back tires at 49% usage. They definitely should have changed these tires, which would allowed me to promote Sunshine much more positively with others. This came across to me as a bit cheap.

Valerie Misasi

Sep 20, 2016

6 years ago I went to Sunshine Toyota and bought a 06 tundra. This truck was great, however with hauling hay and horses all around and snow country I realized I needed a bigger truck and 4 wheel drive. So I went back to Sunshine Toyota and got me that 4x4 truck. My first experience with them was so great I had to go back. The staff is very knowledgeable and my salesman, Jim Froelich, Pizza Guy, was wonderful once again. I highly recommend Sunshine Toyota and am looking forward to many years of fun with my new truck.

Dan123

Sep 17, 2016

I appreciate the friendliness of all the staff members. They genuinely care about my experience at the dealership. I appreciate the clean, modern facilities. Even the waiting area is outstanding. For buying a new car, my salesperson took time to get to know me and my vehicle needs, then carefully portrayed each option, allowing me to make a decision I was very comfortable with.

Rich 9953

Sep 17, 2016

We both were very pleased with the help we received from the salesman. He really knows his cars. He made sure that everything went as we planned. Our hats are off for him. What a great team player. He is a keeper.

Ricaree

Sep 16, 2016

Sunshine Toyota is not the dealership closest to us. Our truck buying experience with Tim was outstanding. Time was taken to answer all of our questions. All of the team we encountered were professional, courteous and friendly. Tim went out of his way to make sure we had choices and the knowledge to make our decision. Very happy with our new Tacoma!!! A final note, Kudos to the "tech guy" that helped us set up the Bluetooth and radio and to the "parts guy" that stayed open for us to look at some accessories!

Drspice

Sep 12, 2016

This was a great car buying experience. Aaron was wonderful to deal with. All was good. Christy was great on email introduction and phone follow-up. I would highly recommend.

HappyLady

Sep 12, 2016

Very pleased with the service i received. Outstanding! Toyota is the best hands down in the service, quality, and the maint. Service dept. As well. I love my new toyota and will continue to not only purchase from this dealershio but highly recommend them as well. THANK YOU.

Dean Sanford

Sep 10, 2016

We have had our new Corolla since August 22nd, 2016. So we are just getting to know Sunshine Toyota dealership. But what we have learned so far is very helpful staff and courteous sales people. We love our new car.

papakile

Sep 10, 2016

We made an appointment to drive a new Rav4 as we were considering buying a new SUV. As the salesman got to know us he asked us to consider a used Lexus RX they had on the lot. It turned out we drove that one instead and made the decision to buy it as it was priced right and was quite a step up in luxury. Jim was very helpful in knowing what we may like and helped us in a non pushy manner. I look forward to having it serviced at Sun Shine Toyota and we expect to work with Jim on our next vehicle. Dennis Walters was very helpful in explaining financing options and the financing went very smooth.

bader&kathy

Sep 9, 2016

we met Jim 3 years ago when we stopped to ask for land cruiser, we stopped this year just to look at cars not intention to buy one but we saw Jim again we had a great talk then we end up buying a car for my son :/ all i can say is he was very nice man very professional we felt like he is family gave us great accurate advises, thank GOD he is not pushy :) another great thing is a lot of salesmen when they sell a car they be done with you,they made their commission thats it , but Jim kept asking if we are happy .

David Walters

Sep 9, 2016

Justin was great to work with - helpful but not pushy, patient and accommodating. I Would definitely recommend him to my friends and family and would definitely consider going back for future purchases.

Joan Fisher

Sep 7, 2016

Jennifer Smith approached us with a smile and always was willing to answer questions and offer a good deal to us. She was informed about the product and had answers to all the questions. She made our experience pleasant. She kept moving things along so that we could finish our purchase. She did a wonderful job and should be congratulated on her performance.

Eric Pulver

Sep 5, 2016

Purchasing a new car can be an arduous experience. Sunshine Toyota staff made it less so, but it was still "the game".We travel over 50 miles (one way) to Sunshine Toyota due to our exceptional previous experiences with sales and service. The local dealership can't touch the level of customer care that Sunshine provides. For this purchase, we made this trip four times.We knew what we wanted when we walked in, so that part was not a problem. The vehicle with the specs we had our hearts set on wasn't on the lot...that's when things became difficult and time-consuming. Our salesman was a bit overwhelmed at the times that we were there, so that added to our unease. Information shared with us changed multiple times - some of this, we felt, was due to our own research contradicting the salesman's statements..The haggling was expected, but took too long. In the end we were satisfied with the terms.During the multiple visits and HOURS going through the process, we became frustrated and disheartened several times, BUT the Sunshine Toyota staff (especially Steve Schultz and Dennis Walters) made sure we were happy with our new vehicle..

SUMO

Sep 2, 2016

It was a wonderful experience in getting my first car. I am fresh graduate and I was trying to lease a new car. Was super excited to get this new drive but was also in a tight budget. But Hunter and Dennis helped me out with the situation and gave me awesome deals and payment options to fit my budget. I got the cheapest rate in 100 miles radius. I would highly recommend sunshine Toyota, Battle Creek and also Hunter and Dennis.

Kwade

Sep 1, 2016

I bought my first car over the weekend and had a wonderful experience at Sunshine Toyota! Chip was wonderful and very knowledgeable about the cars I was interested in. I had a lot of questions since it was my first time buying a car and they helped me through it by answering all of my questions and giving me good information. I traded in my car that wasnt working and they even drove all the way to Portage to tow it for me. Dennis from finance was great too. I couldn't have asked for a more friendly or better experience, highly recommended :)

Tapannie

Sep 1, 2016

Randy gave me A plus service. Wouldn't have anyone else. Plus he is my size and I can look at him eye to eye. Annie Wyson

Avalon owner

Aug 31, 2016

Justin did a great job for us. Patient, personable and a delight to work with. Took as much time as was needed to help us find the car we wanted. Answered all our questions with a great attitude. Buying a car is not always easy but Justin made it a very good experience.

mason22d

Aug 30, 2016

This was my first time buying a Toyota and the experience was great. I dealt with Randy who knew the cars in and out and helped me find the exact one I was looking for.

rhett d curry

Aug 29, 2016

Jim goes to back for the buyer and makes the experience enjoyable. I have a great truck, great less, and am so pleased with the car.

Katelyn Stanley

Aug 28, 2016

Chip was so personable and patient. You could tell he truly cared about me and what I wanted. I felt very comfortable and will be a lifelong customer at Sunshine Toyota.

Megan Avery

Aug 28, 2016

I want to say thank you to Aaron at Sunshine Toyota. He was patient as I kept looking for a car, and made a deal I couldn't resist. He answered all my questions, and kept me fully informed about the Rav4 I ended up buying. Definitely go and see him!

Harry

Aug 27, 2016

Randy has been our family saleman for over 15 years. To us he is Mr. Toyota!Never ever has there been pressure to complete a sale. He really cares for your needs and reacts accordingly . Thanks Randy

Sokd21

Aug 25, 2016

I was delighted by the service, especially by Krista Shields. She went above and beyond to make sure I got the car I wanted, and that I was taken care of. She, as well as Dennis Walters continued to do some hard negotiating to arrange my financing, through a marathon session. Sunshine was also totally transparent on its car pricing. Every car on the lot was well and clearly marked with the make, year, and price. It's website was complete and thorough in its inventory listing. None of the "call for a price" stuff. Everyone at the dealership was helpful and willing to go out of their way to make sure I was happy. I would go back in a heartbeat. Thank you.

Nanette

Aug 24, 2016

We had been with a Chevy dealer for over 20 years. They no longer carry a mini-van, so we had to go searching for another brand. We stopped by Sunshine on a whim on our way home from a reunion. Brian met us in the parking lot. Liked him right away. Not pushy, very friendly and willing to search for a vehicle that met our needs. We had done our research and knew what model had the heated seats and several other goodies we wanted. There on the lot, was the model, color and features we wanted, plus a few cool extra features. It was late in the afternoon and I didn't feel like test driving it. Fortunately when we called the next weekend, the van was still there and we made an appt. with Brian. It was raining really hard, but we took the van for ride anyway. In just a few hours we completed the deal with Brian and financing with Aimee Two days later everything was ready for us to go pick up the van. So far we are loving it. Can't wait for a road trip with it!

rleespice

Aug 23, 2016

I enjoyed dealing with Hunter Thayer while purchasing a 2011 Buick Regal at Sunshine. He was helpful and thorough.....ambitious yet not pushy. He exceeded my expectations. Thank you Hunter!

Tammy Karmon-Hoffman

Aug 19, 2016

We so enjoyed working with Brian Grasseschi as we purchased our Toyota Sienna! He was pleasant and thorough throughout our visit. Contact Brian for your car purchasing needs! :)

Aimee Cory

Aug 14, 2016

I couldn't be happier with my experience at Sunshine Toyota. Everyone was very helpful from the quick response to my first email inquiring about the car and since I live an hour and 40 minutes away they went out of their way to pull the car up and make sure it was a non-smoker vehicle before I made the trip. After my test drive I made arrangements to pick up the car two days later and when an opportunity came up to pick it up the next morning instead they made arrangements to make that happen. When I picked up the car, they had been unable to locate the second key but said they would have someone drive out to my house and pick up the car and bring it in to have the key made even though we live quite a distance. After discovering a stone chip on the my drive home, they offered to fix that as well at the same time they made they key. I couldn't be happier with my experience and would recommend them to anyone.

Leepj

Aug 11, 2016

The fact that this is the third car we have purchased from Sunshine should tip you off that we are very satisfied with this dealership. We have always been given excellent service by everyone we've dealt with. Not only would we recommend Sunshine to anyone, we will most likely go back when we need to purchase another car.

Randy Lankford

Aug 10, 2016

Our experience with Sunshine Toyota can be summarized by saying "excellent". We bought the Tundra new after originally going to look at a used Tundra. Jim was very helpful with everything. When we decided we were not sold on the used Tundra, he was able to work out a good deal on a new Tundra. Overall the experience with all of the Sunshine staff was very very good. We recommend this dealer to anyone looking for a new or used vehicle. We'll be back!

Chrissy2016

Aug 5, 2016

We just bought a RAV4 from Chip Iceberg. We were going to pay cash, but Chip brought the 0% finance charge to our attention, so did that instead. We get interest on our bank money!! :-) Thanks, Chip! I am very happy with the car, although I haven't had much experience with all the extras yet. I am still learning as I go along, and will probably meet with your tech person when he gets back next week. Love the color too--I happened to remember that it is the same color (enhanced) as my very first car.

mark.s

Aug 4, 2016

I just purchased a 2013 Tundra from Brad and as always was treated professionally and with respect.You are always made to feel at home and comfortable without the pressure you get at some dealers.Everybody you talk to or deal with there is always very friendly and make sure you have everything you need.Between my wife and myself this is the 8th vehicle we have purchased from Brad.We always recommend him and the dealership to all our friends who are looking for a great car and purchasing experience.

joe8grouse

Aug 3, 2016

There was an initial issue when it came to financing terms for the purchase of our 2011 Tundra. We had to leave the dealership without out the truck we thought we were going to drive home. Aaron Pennock emailed me later that night, about 10:30pm, to tell me that he had talked to the finance person and we would get the issue taken care of the next business day. They stuck to their word and did get the deal handled on our terms. Then they had the vehicle delivered to our house which was about a 45 minute drive from the dealership. A shout out to Christy as well for the quick initial follow up on our inquiry. Joe & Angele Reeves

Lucinda

Jul 31, 2016

12 years of taking our vehicles for service and purchasing both new and used have us very satisfied with the work and the consistent respectful, helpful and genuine concern for our safety and satisfaction from everyone we meet have instilled our confidence and loyalty. Thank you. Luicnda

lgomori1

Jul 29, 2016

We had a great experience purchasing our car at Sunshine Toyota. Jim and Dennis were friendly, helpful, knowledgeable, and patient. They guided us through the process. It was a pleasure to work with them.

Mfeola

Jul 27, 2016

Very helpful and respectful of my requests. By far the best car buying experience I've had. Will definitely go back the next time I'm in the market to purchase.

Joni

Jul 26, 2016

I live about an hour from Sunshine Toyota. I found a car on-line that I was very sure that I wanted. I contacted Sunshine and asked if they could hold the car for me until the weekend. I worked with Brian during the week to set up financing and to determine the value of my trade in. I arrived on Saturday. While I test drove the Corolla they assessed my trade in. Everyone at the dealership was extremely friendly & helpful. Within 2 hours I was on the road in my certified pre-owned Toyota! I will definitely go there again when I am again in the market for a different vehicle.

Gizmologist

Jul 21, 2016

I was in the market for a certified used car with low mileage and a good feature set. I was torn between a RAV4 and a Camry. Aaron was very knowledgeable about the inventory they had in stock as well as the features each one had. He helped shape my decision in a way that a week later I'm still happy about. I did additional research on-line and agreed to the sale given that the asking price was on the low side of what would be expected for the model and features present in the car.

Dave38

Jul 20, 2016

We negotiated a deal with a salesperson (Aaron Pennock - a great guy) but when closing the transaction we ran into hidden costs - document preparation fee. Beware!

Rthurman

Jul 20, 2016

What can I say our fourth Toyota ..Great place to buy a Car or Truck..We Have Had The Same Salesman on All of Our Deals.....Super Bob Suprenant....Really Knows His Stuff....He Wiil Do Everything He Can Do To Get You The Best Deal .....And He Cares After The Sale, You Don't Find That Very Often Today....

satisfied customer

Jul 20, 2016

I went in to Sunshine to just test drive the Rav 4. John helpful and enjoyable to work with. I ended up driving a beautiful new Rav 4, right off the showroom floor, home. Love it!!! Thanks John.

TripleJKs

Jul 19, 2016

This was one of the easiest and most enjoyable car buying experiences that I have had. We were informed at all times about the process and any questions were answered promptly. Overall we would be glad to purchase a car from Sunshine again when the need arises.

NikkiL

Jul 16, 2016

Jim Froelich was great! He was accommodating and helped me find the right car to fit my budget, & EVERYTHING I wanted in a new vehicle. Our family has purchased close to 10 Toyotas from Jim. He is very personable and great to work with! Adrian Rogers was also helpful. He gave us a "run down" on the vehicles settings, apps, displays (which can be overwhelming). He was thorough and very patient with our questions. He even set up the bluetooth and apps as we were going over everything. I couldn't be happier with my new Totoya RAV! Thanks Jim!!

BarbaraR

Jul 9, 2016

We purchased our first Toyota Prius in 2010 from Sunshine Toyota, in part based on the recommendation of a friend who highly recommended the Service Department. We first met with our salesperson, Jim, in 2009. He was personable, and easy to talk with about our vehicle of choice. It was a year later that we came in to make the purchase. There was no pressure. We have had the best experience with the 2010 Prius and decided that we'd buy another Prius as soon as Toyota offered a 0% interest financing package. When that time came, we were there!

CVB

Jul 9, 2016

Professional and accommodating experience. Salesman and Finance Department were exceptionally helpful in providing the vehicle requested. Will consider this dealer and staff for future purchases. Would recommend the same sales and finance staff for others :)

SusanD

Jul 8, 2016

We saw the used car online, and came from out of town to look at it, our salesman was low pressuring and personable, when the car was delivered to us at our home it looked almost brand new - I felt like apart of the community at Sunshine Toyota, highly recommend and will come back

JemaB

Jul 5, 2016

Recently purchased a used vehicle from Sunshine Toyota. They were wonderful to work with. Accommodating and low pressure. I am super happy with my RAV4, and the service before, during, and after the sale made this experience a good one.

AD

Jun 30, 2016

All around positive experience. Answered questions, asked appropriate follow up questions, pleasant demeanor. Professional in all aspects of the transaction. Happy to do business with Aaron.

Chiquis67

Jun 30, 2016

We were extremely pleased with Randy Dibiaggios service at Sunshine Toyota. He exceeded our expectations and found us the vehicle we were looking for. We highly recommend Randy if you are looking for a reliable vehicle and great deal.

David Parham

Jun 30, 2016

Our salesman and the staff were professional and kind, a breath of fresh air compared to other dealers we've known, will highly recommend and be back!

BJ2013

Jun 28, 2016

We bought a 2013 Highlander at Sunshine Toyota. We obvious;y enjoyed the vehicle but the sales experience with Brian Grasseschi and his manager, Tim Born, was a significant reason that we bought from Sunshine Toyota. They weren't pushy but very informative. Allowed us plenty of time to talk about our decision privately and overall very helpful. It also helped us that they were willing to deliver the car to us in Ann Arbor so that we could avoid making another drive to Battle Creek. A great buying experience.

Judy Hoyle

Jun 27, 2016

They were were helpful answered all my questions. werent pushy at all and I greatly appreciate that ! to me that is a put off.jim was very helpful and made v things go as smoothly as possible.this is the 2nd vehicle I have gotten from them

Robert Bertelson

Jun 24, 2016

My wife and I have been driving a 2005 Toyota Sienna CE for many many years and have fallen so much in love with it that we decided that a newer one was in order. We visited the Sunshine Toyota lot a couple of times to see what was available and finally we went there during business hours... We first met Mr. Robert Surprenenant and he was very "low" pressure...He showed us what we were looking for he gave us his card and we went our way. On our second visit we drove the vans we were interested in and we went our way again. Finally on our third visit we met Randy Dibiaggio (another great sales person) that Bob said would help us because he had an appointment off site. We ended up buying the 2015 Sienna LX and Randy did all the paper work. They are both great people and would recommend them and they the Toyota automobile to anyone wanting a great ride and piece of mind while driving distances... Good job Guys!

Jeff78

Jun 24, 2016

Superior salesman (Jim) no pressure, finance department was exceptionally helpful as was the tech tutorial on the electronics conducted by Adrian. Can't do any better!

rbert0808

Jun 24, 2016

My wife and I have been driving a 2005 Toyota Sienna CE for many many years and have fallen so much in love with it that we decided that a newer one was in order. We visited the Sunshine Toyota lot a couple of times to see what was available and finally we went there during business hours... We first met Mr. Robert Surprenenant and he was very "low" pressure...He showed us what we were looking for he gave us his card and we went our way. On our second visit we drove the vans we were interested in and we went our way again. Finally on our third visit we met Randy Dibiaggio (another great sales person) that Bob said would help us because he had an appointment off site. We ended up buying the 2015 Sienna LX and Randy did all the paper work. They are both great people and would recommend them and they the Toyota automobile to anyone wanting a great ride and piece of mind while driving distances... Good job Guys!

SJGrays

Jun 24, 2016

Our Venza is the fourth Toyota that we've purchased from Sunshine Toyota, We'll be back for our fifth Toyota when it's time.

jgrevers

Jun 23, 2016

Thanks Jim Froelich for making my car buying experience a great one! Very professional and knowledgeable and very willing to find the car I wanted. Everyone I encountered was very friendly and willing to work with you to make sure you get the service you deserve.

stewart,dorisdisabledvet

Jun 19, 2016

I was extremely pleased with the knowledge and thoughtfulness that Randy showed me. He gave me options that I never would have thought of or considered on my own. I am enjoying my new Toyota Rav 4. It is fun and easy to drive and I'm having a good deal of fun with it. Aimee handled all the financial and insurance paper work which was a great relief for me. My overall experience was a joy and I have recommend Sunshine Toyota to all of my friends and everyone I run into. Thanks for making this experience easy and enjoyable for me. I purchased my first Toyota from Randy several years ago and was extremely pleased with his knowledge and service then. It was only natural for me to seek out his service again and I will continue to do so in the future.

Peter

Jun 15, 2016

Brain and everyone at Sunshine Toyota made the lease process a great experience. I drove almost 100 miles (from Rockford, MI) because they had the best price. When I arrived the sales and finance team took great care of me. It was a fresh and new experience for trading in a car (they worked fairly and honestly with me regarding my trade). They also listened to what I wanted and worked for me (other dealers have made me feel like I am working for them). I would give them 10 stars if it was possible.

K.Ashley Lambert

Jun 15, 2016

Thank~You Jim for another G-R-R-REAT TOYOTA Sale! This is My 10th new SUV since 1990 When I bought my first,...3-Trucks, 2-4Runners, & Now My 5th RAV4!

CHRISTINE MCKENZIE

Jun 14, 2016

After some online research, I decided to check out Sunshine Toyota for my first time car buying experience. Met with Jim "the PIzza Guy" & he seemed to genuinely listen to what I wanted & showed me only the cars that I showed interest in. Not pushy, not demanding. Test drove a few cars on Thursday evening, found what I wanted, and, after figuring out my best financing option, drove away with my new Corolla on Friday afternoon. Jim really helped facilitate the entire process. Everyone at the dealership was super friendly, and I just got a hand-written card in the mail thanking me for my purchase & encouraging me to contact them if I run into any trouble. Cannot recommend them enough. +10.

Toyota rav4s

Jun 9, 2016

From the greeting at the door to the driving away in our new Rav4. we received great service. We would recommend to everyone, Sunshine Toyota of Battle Creek.

shyanne&buddy

Jun 7, 2016

Jim was very helpful, and very good. We have leased 4 cars from Jim, and we like the servicedept. The dealer ship is very clean.

TJ13

Jun 5, 2016

Dreamed all of my life to be able to say "my truck". Now I can thanks to John Geyser and Sunshine Toyota. Yes, buying/leasing a vehicle is very stressful, but it was also full of goofy laughter and smiles. Thank you for the excellent customer service.

nprakken

Jun 3, 2016

We returned after six years to purchase a Tundra. Jim Froelich was our salesmen again and once again went above and beyond. He has always been courteous and friendly with an honest approach to the transaction. When we need our next vehicle I hope he is still there.

Lisa

Jun 2, 2016

9 months ago we were interested in learning about Priuses, but weren't ready to buy. We made it clear that we weren't going to buy yet. Zach Brown went above and beyond to help us. He even drove us around as we were a little intimidated to drive a brand new Prius. We kept his card and came back and bought a Prius c from him. Again he did a great job to make sure we got the car we wanted at a good price. I would recommend Zach Brown and Sunshine Toyota.

PHYLLIS GUNNING

Jun 1, 2016

Aarron Pennock is the guy to help you find that special car. The Camry XLE I wanted couldn't be found. This guy had one build to my specifications..........WOW And also keep me informed on the day it was built and the day it would arrive at Sunshine Toyota. He served me water and shared a big HUG unpon completion of my sale....couldn't ask for anything better except I LOVE MY NEW CAMRY !

Mark n carolyn

May 24, 2016

What a pleasurable experience! Brian went out of his way to make sure we were happy with our purchase. Being a first time Toyota owner, I would find it very hard to go back to a "big three" vehicle. Sunshine Toyota is top notch in my book. There wasn't any pressure to buy extras like experienced with previous vehicle purchases. I would highly recommend this dealership!!

Proud 4Runner owner

May 24, 2016

Jim Froelich was great to work with. I am also in sales and truly appreciate someone that treats customers In a way that makes car shopping an enjoyable experience. Love my 4Runner. Thanks Jim

Happycustomer

May 23, 2016

I recently purchased a pre-owned BMW from Sunshine Toyota. Mr. Zach Brown, sales representative and Mrs. Aimee Alger, (finance) were extremely professional, patient, and most important honest. I did not feel tricked, pushed or rushed as in past experiences at other dealerships. I would encourage anyone seeking a new or pre-owned vehicle to visit Sunshine in Battle Creek.

Jared

May 19, 2016

I had a great experience at Sunshine Toyota a few weeks ago. I bought a 2010 RAV4 and I love it! It is my first car and I'm still getting over making a purchase that large, but Sunshine made the process very easy and didn't add any undue stress to my car buying process. Very appreciative of John and the other guys over there.

Julie&Dan

May 19, 2016

Aaron our salesman was referred to us by Christy, the Internet sales supervisor after I made an online inquiry. Aaron got back with us the very next day about the Toyota Tundra we were interested in and we made it clear because we had a far drive we would need to see some numbers in writing first. Wow did he act fast--our quotes were emailed to us within 1-2 hours. Impressive! Even more impressive he met us at the dealership on his day off, spent about 2 1/2 hrs with us closing the deal then introduced us to Dennis the Finance Manager. Wow!! Again another top notch, honest person to deal with just like Aaron. No game playing or lack of integrity with these people!! This has been the best experience at a car dealership I have EVER had. I've been purchasing vehicles for nearly 30 years so that says it all!! Thankyou for your outstanding service. We are forever customers and will refer everyone we know to you Aaron

Rick&deb

May 19, 2016

John, Aimee, and Aaron were great to work with. The best car buying experience we have ever had! I would recommend them to anyone looking for a new or used car. FIVE STARS!

Barbie

May 18, 2016

All the staff I came into contact with were very friendly, informative and a pleasure to work with in finding the right vehicle. The salesman Aaron was highly recommended by my son Jason. When I told him what I was looking for he said he would get it on the lot within a few days. And he did. I was so happy with how easy the whole process was with trading my 2010 4Runner in for a new 2016 4Runner. I felt they offered me a very fair trade in value for my 2010 right from the get go and gave me a great deal on the new one. They gave me detailed information on warranties or extras I could purchase but were not pushy if I was not interested. Then I had a very nice young man that explained all those buttons and gadgets in the interior that can be a bit intimidating for a gal like myself. I walked into the dealer at 1:00p.m. and drove out with a beautiful 2016 nautical blue 4Runner SR premium by 4:00p.m. I love my new 4Runner and it had to be the most pleasurable car buying experience I have ever had! Being a single gal buying a car on her own can be a stressful situation. But everyone I came into contact with the minute I walked through the door was very respectful. I would highly recommend Sunshine Toyota!!

chipper

May 15, 2016

We recently purchased a 2013 Toyota Venza. Jim was very easy to talk to and willing to work with us. We are in our 70's and know what we want and don't want. Jim picked up on our needs immediately. He made suggestions (without any high-pressure) on options that might help. Thanks, Jim.Dennis, your explanation of the financing was very clear and concise---love the graphics! Thank you.

Jared_Bollaert

May 13, 2016

I recently bought a 2010 RAV4 and was very happy with Sunshine Toyota and my rep, John. Buying my first car was inherently stressful but John and the rest of the crew did a great job and I was happy I visited Sunshine Toyota.

jcox

May 12, 2016

I consider my self to be a demanding customer with high expectations for service. Zach was there for me every step of the way. Questions, conserns and just making my experiance exeptional.Thanks Zach.

piggysue42

May 10, 2016

Jim went above and beyond to make sure I was able to get the Tundra I wanted. The staff were friendly and knowledgeable. Had a great experience so far. Hopefully, the next 20 years go just as smoothly.

bornalig

May 3, 2016

It was and excellent experience to deal and negotiate with friendly and courteous management and sales person. Dealership provide the make, color and the model what I was looking for.

candyann11155

May 3, 2016

My experience has been excellent with Bob Surprenent, he has been so patient with me. He always gets me the car I want and spends time with me with making sure I'm happy with my decisions. Bob is not pushy and treats me with respect. He never rushes me and makes me feel important when ever I stop in. Your staff at Sunshine is also very friendly and helpful along with the service staff. This is my 3rd car I have bought from Bob Surprenant and I couldn't be happier and I wouldn't shop any where else. I love my Toyota!!!

jeff1146

May 3, 2016

Aimee used to be my sales person before moving into the financing department so, we had already built a familiarity and friendship. It was comforting for me to have her as my finance person as there was already a 'trust' between us. She made my financing experience easy and painless, guiding me through the different options and plans available in the purchase and coverage of my new RAV 4 Hybrid. And, because she knew me, I felt that she better understood my needs and abilities than maybe a stranger would. After exploring several options, I was comfortable in that the plan Aimee helped me arrive at was the one best suited to me and my abilities. This was a nice continuation of my purchase experience after my pleasant sales experience with my salesman Jim Froelich! I just left Sunshine feeling that Aimee (and Jim too), really looked out for me way more than they really had to. Buying another car, especially a brand new one and car payments, were not in my plans so Aimee and Jim actually helped me not only make this a pleasant experience but, it was kind of exciting as well!

mthomas

May 3, 2016

Sunshine Toyota is awesome. All the staff are personable, willing to work with you and are real people. The staff go way above and beyond:) We appreciated everyones assistance and we drive 40 minutes away to only go to Sunshine Toyota when we have a Toyota dealership about 10 minutes from home. The staff treat everyone with respect and are willing to work with you instead of against you. Randy Dibiaggio is the guy to see if you want a new car and will work day and night to get you the car of your dreams at a price you can afford. Aimee Alger is lady to see for the finance portion and works with you and makes you feel good about the new car and the price. The manager at Sunshine Toyota is top notch and wants to see everyone drive away in the new vehicle that they want and what they can afford and is willing to work with you as well.

Golfer4ever

May 1, 2016

This is the topnotch dealership and Amy, our sales person, was awesome! Quick and easy process with friendly staff. Received great price for our trade-in.

Mshaw

May 1, 2016

I was looking for a Traverse for my family and I found one here. The staff was excellent. They did their best to complete the sale in a timely fashion so my one year old son wouldn't have to spend all day there. Very friendly staff.

Aelohrke

Apr 28, 2016

Aaron got me exactly what I asked for... The same payment as my previous 2013 car but now I'm in a new 2016! I'm so happy with my new 2016 Prius Two Eco!! Sunshine Toyota really rocks!

cubs2016

Apr 27, 2016

I have purchased my last two Toyota cars from from Chip Iceberg at Sunshine Toyota. The latest one was a 2016 RAV4 SE in Black Currant Metallic which they didn't have in stock. He went and found one at another dealership and traded for the car. I like dealing with Chip enough to drive 75 miles and past two other Toyota dealerships.

jjcochard

Apr 27, 2016

I was on the lookout for a new van and began looking. I either wanted a Honda or a Sienna. I had dealt with Bob 4yrs prior and went back due to his amazing customer service. Not only were they able to help me, they didn't stop trying until they were positive they'd given me the BEST deal they could. I was able to walk away with a brand new 2016 Sienna LE - more than I ever expected - due to their diligence. I will not go anywhere else!

Loganj

Apr 20, 2016

We bought the car of a lifetime for our daughter. Thank you to Chip Iceberg for all your help locating the perfect car for us and helping us make it happen from beginning to end. Excellent car buying experience.

Jdallariva

Apr 18, 2016

Jim was very helpful in my purchase of a 2015 Prius. He was knowledgeable and able to help. He follows up with me to make sure I'm still happy with my purchase.I gave the dealership a 4 star though because I did have some issues with the service department. When I got my car serviced for an oil change they told me they topped off mi fluids, they did not, as my brake fluid was in range even though it was on the low line. Buying a car was a wonderful experience.

JustGotMarried

Apr 18, 2016

Very quick,easy and no pressure. Thank you Jim Froelich! We went through sunshine toyota because of a recommendation from my boss about you guys being honest straight shooters. He was right, excellent experience.

Stormies

Apr 17, 2016

My husband and I went to this dealer to buy a vehicle we saw on autotrader. We had no prior experience with them and were somewhat cautious based on prior experiences with horrible dealership. Our salesperson was Jim and he was by far the best most honest salesman that we have bought from! The buying process was fast and smooth, no gimmicks or gotcha's.. We will be buying with them next time we need a vehicle! Car prices are very fair and vehicles are clean! No junk!! The interior of the showroom was very clean and their hospitality was outstanding!! Offering drinks and snacks while we wait!

Rhonda

Apr 16, 2016

Zach met with me. I told him I was interested in the 2000 Avalon I test drove it I was sold so I bought it It looks like a brand new car I love it handles on the highway as well as town. very impressive. I would definitely purchase another toyota when the time comes. I was very happy with Zach's help. thank you so very much for helping me purchase that car. Rhonda Juengeravalon

carl olson

Apr 15, 2016

John Gessner sold us a house moons ago. Now we are very satisfied with new lease, finding the right vehicle and fitting into our Senior's budget. Carl and Annette Olson.

Laura Mowry

Apr 13, 2016

These guys were great from start to finish! They were extremely knowledgeable in what they were doing. They were also very friendly and I highly recommend Randy if you are looking for a vehicle.

debj

Apr 11, 2016

The salesperson was willing to accommodate me as the buyer as far as any info I needed with car fax sitting down and explaining it to me in detail. Chip Iceberg was patient, kind and so personable I appreciate that no pressure. Thanks Sunshine Toyota I will return in the future and will recommend you to my friends.??????

treetopflyer

Apr 8, 2016

Very pleasant experience today receiving my new Tacoma; Everyone I encountered was very professional and knew what they were talking about, and Jim Froelich was certainly ahead of the bubble every step of the way; the event was effortless and comfortable.

waterdog

Apr 8, 2016

Not high pressure. Listened to my wants and needs.I liked how I was introduced to Courtney in the service department. Adrian walked me through many of the functions of the Prius v before I drove off the lot.

sandcblack

Apr 6, 2016

They made the car buying process simple, and were friendly and knowledgeable. I would recommend Sunshine to everyone looking to buy a new or used car.

Antesxx

Apr 4, 2016

Had a very pleasant time while here, had refreshments, talked about several cars, and test drove one. And ultimately drove one home. Jim is a great sales associate. Recommend everyone to him.

peggym

Apr 2, 2016

We have been loyal customers of Toyota since 1970. Courtney in the service department set me up with Bob Serprenant when we wanted to trade in our Camry. We needed a vehicle that we didn't drop down in to sit. Bob understood what we needed. He also knew we were in a hurry. he made our experience go smoothly. Amy A also made everything understandable and all three of those people were exceptional. They all gave us the best treatment. Sunshine Toyota is the best.

Linda

Mar 29, 2016

Bob has been our "go to guy", for 17+ years. He's sold us Tacoma's, and a 4Runner and walked us through leasing an Avalon. This was my first car purchase on my own, as I was recently widowed. Bob was wonderful, in every aspect of the transaction...from my initial email through walking me through all the bells and whistles on my new vehicle. When all was said and done, I have a vehicle that I love at a very fair price...and we'll continue to exchange Christmas cards, even though I'm retiring and moving out of Michigan. He truly cares about his customers and it shows in all he does! I met Amy for the first time when I went to pick up my vehicle. Truly awesome lady! I thoroughly enjoyed our conversation. Dennis in finance was wonderful....overall, my experience at Sunshine was wonderful, and I wouldn't hesitate doing business with them again, in the future!

huff77

Mar 22, 2016

Best prices in the area and great selection! Our family has purchased 6 cars from Sunshine in the last 10 years and wouldn't buy a Toyota anywhere else. We have purchased 3 cars in the last 12 months from Aaron Pennock and he is phenomenal!

lynnamari

Mar 21, 2016

Thank you to Brian Grasseschi for all his patience with me as it took me over two months to make a final car buying commitment. I must also say that all my visits were spontaneous and I was greeted as though I had had an appointment for weeks!Great job!

Samaldrich23

Mar 19, 2016

Our family is growing and we needed something that would fit two car seats more comfortably. Justin was the main person that worked with us and he spent ALOT of time with me (like 6 hours). My family and I have been going to sunshine Toyota for 35+ years and have always had a great experience. In the end we ended up with a beautiful RAV4 that gives us the backseat space we needed and I was able to get heated seats, remote starter, and the tow package added on to it. They made me one very happy costumer again!

Beyonder

Mar 16, 2016

Dealer Bob and Sunshine Toyota's employee were very informative , friendly, helpful. I would like to buy another car with him. The building and office are clean and enjoyable

RAV4

Mar 16, 2016

My over all experience with Aaron was great I could not have a betterexperience in buying a new car and I want to thank Brad also. Jim Ross

HappyCustomer

Mar 14, 2016

Found the dealer listings online for the used Honda Pilot we were looking for. Well worth the drive from Grand Rapids. Sales people were low pressure, knowledgable, and very customer friendly. Prices were better than what we were able to find in Grand Rapids area. Buying a car is not on of my favorite activities, but the team at Sunshine Toyota made things easy and enjoyable. I would absolutely recommend them to friends and family.

SAR001

Mar 14, 2016

I drove from Lansing Michigan to Sunshine Toyota and dealt with Brian G. He was extremely helpful with deciding which Prius to buy. When I test drove the car, it was nice not having the salesperson along and Brian said to drive the Prius as long as I wanted. I showed up at the dealership at 4:30 and after about 30 minutes of driving the Prius, decided if the price was right, that I would buy the car. I had calculated the overall cost from the online price and the people I dealt with were very helpful in explaining the different costs (ie either a $2000 rebate OR 0% financing). The dealership closed at 6:00 but Brian and the finance person, Dennis stayed until 7:30 helping with the purchase. And making sure I could drive the car home that night rather than come back.

TR1

Mar 14, 2016

I wanted a hybrid and test drove a Rave and enjoyed the experience. Bob Suprenant was a very helpful salesman, and I would deal with him again.

ale51904

Mar 12, 2016

Jim was great to deal with! He was very thorough and honest. I would do business with him again. The entire staff was helpful and curteous.

Langdr

Mar 12, 2016

Everyone at Sunshine was exceptionally knowledgeable about every aspect of the car buying experience. My car was impeccably clean. Your showroom is absolutely gorgeous. It was well worth the drive from Grand Rapids.

BrookeB

Mar 10, 2016

My purchase of a certified, used Toyota 4runner, far exceeded my expectations. Dealer; Chip Iceburg, made my purchase fair, fun and surprisingly enjoyable! He was very pleasant and promptly returned my many texts and phone calls. The dealership itself, is spotless and caters to customers short waiting periods with an amazing snack bar. Needless to say, I will be a loyal customer for many years to come!

imol20

Mar 8, 2016

great customer service very friendly, ask for jim or rob they are awesome dudes, the lounge was so cool, free pop coffee donuts comfy couches AND a 70" TV can u believe it! i didnt want to leave

samcarnow

Mar 1, 2016

Had a great experience with Randy at Sunshine Toyota. They got us exactly what we were looking for, took the time to help us figure out what model and options we wanted and were great to deal with. Also very responsive in answering our questions and did a great job when they delivered our new Sienna.

Khall

Feb 28, 2016

I searched for a Honda SUV for about 3 months. I wasnt willing to travel 50-100 miles to find a vehicle. Sunshine Toyota is in walking distance of my house and Im glad that I made my purchase at a local dealer.

mousegray

Feb 22, 2016

Unplanned purchased due to vehicle being totaled....Aaron made the experience less stressful with straightforward answers. Was most helpful while we probably drove him nuts with our changes and varying interests....settling any issues we had quickly and fairly.

grammieg

Feb 15, 2016

Working with Jim and Rob was great! They left no stone unturned, were extremely honest, patient in explaining every detail, more than willing to go the extra mile to make customer service a priority. From the time we walked in the door to the car being delivered to the front door our experience was one of a very relaxed atmosphere, definitely "service with a smile", and one of confidence in our purchase. Even working with Amy was most efficient and smooth, and accomplished quickly. The whole atmosphere of the dealership is one of total customer service without any high pressure sales pitches. friendliness, and attention to detail. Our experience with Sunshine Toyota is definitely one worth telling others about, one we will recommend to others, and return to again if we purchase another car.

Mike M.

Feb 8, 2016

We have an 2006 RAV4 and have used Sunshine Toyota for many many years, mostly for service related items. Everyone at Sunshine Toyota is friendly and pleasant to work with. We had our RAV in for a free "Warranty Enhancement" repair and worked with our most favorite service person Dave Hoexter. As always, Dave is very pleasant to work with and has great communication skills. He calls us before we can call to check on when the RAV will be ready! When we picked up our RAV, he explained exactly what repairs were made, and then shows us were our washed RAV is parked. Working with Dave we can just sense he is focused just on us. We are big fans of Sunshine Toyota. (We do not have any family/friends working there.)

Jayne

Feb 7, 2016

My experience with Sunshine was totally satisfying because of my salesman Bob Soprenant. He met my every wish and need, was timely in response to my many questions and made the purchase of my 2016 hybrid Rav 4 a pleasure even letting me bring my Irish setter into the showroom.. Seek him out, you won't be disappointed.

maverick624

Feb 3, 2016

Aaron was excellent my wife told Aaron what she was looking for with in 3hrs we were driving a toyota high lander home . we were very hapy with Aaron . he gaveus excellent service and we will be back to another in the future

Cindy

Jan 28, 2016

Chip was great to work with, found the truck I was looking for at the price I was wanting to pay. I would highly recommend this dealership.

Karen123

Jan 26, 2016

Bob was very helpful with my purchase is a used car. He helped me get the car that was going to work best for me and my budget.

NewCar

Jan 26, 2016

Sunshine worked with me to get the model, including color and interior, that I wanted. I was kept informed as the search process progressed. Very happy with the communications.

popsandnana

Jan 25, 2016

Jim doesn't "feel" like a car salesman. He listens, works for you, and is no pressure. If he doesn't know the answer to your question(s), he doesn't make up something. He either asks an associate or just says he doesn't know the answer. We will definitely return to Jim and Sunshine Toyota.

bcrav

Jan 23, 2016

Excellent buying experience! !!! Thanks Chip Iceberg for going above and beyond to help us get into a new Toyota Rav4 . The buying process was easy and all my questions was answered quickly. I would definitely recommend Sunshine Toyota and Chip!!!!!

Cooper

Jan 23, 2016

This was my first purchase of a Toyota. I've always heard good things about this dealership. I personally had an excellent car buying experience and recommend both Sunshine and Chip.

1bad60

Jan 22, 2016

I reached Amy originally through email. Stayed in contact with me during my search.Amazing! I will always work with Amy. Thank you So Much

bcrav

Jan 22, 2016

Excellent car buying experience!!!! Thanks Chip Iceberg for going above and beyond to help us get into a new RAV4. I would definitely recommend Sunshine Toyota and and Chip!!!

Happydriver

Jan 21, 2016

Zach Brown worked patiently with me to get me exactly what I wanted. Thank you---loving my new ride! Would recommend them to my family.

BigBen

Jan 15, 2016

We traveled from Plainwell to see what deals Sunshine had to offer us. I was impressed with Aaron and how friendly and easy he was to work with. I explained the reason for us looking was due to our poor corolla was crushed by an SUV recently. We found our RAV4 which is higher off the ground and 4WD which is great. Since the vehicle had just arrived on the lot it still had to go through the certification and detailing process so we could not take it home that day. This is when the story gets great. So with one vehicle for a family of five it was going to be a challenge to come back to get the RAV4 for several days with my work schedule. Aaron went out of his way and personally delivered my vehicle to my house. Thanks again Aaron!

Kim Phillips

Jan 11, 2016

My husband and I traveled 1 and a half hour to sunshine Toyota and it was the greatest experience from a dealership I have had. They were very attentive and answered all our questions. Our sales lady Amy Siddall was the best. I would definitely make that trip to buy another vehicle from them it was well worth the trip

Toy345

Jan 11, 2016

Made appointment to look at vehicle, Arrived after 3 hour drive in pouring rain. Had to originally look at vehicle in downpour, even though it was being pulled outside as I arrived. Asked my salesperson to ride along meon a test drive as I was unfamiliar with area, he said he was to busy and gave me directions to highway. Upon return, while talking with salesman, he left us sitting for half an hour while he left to address a couple who walked in while I was at his desk. Finally got him to go outside to address vehicle concerns I had. ( in pouring rain, despite having empty 6 bay garage 50 feet away) Salesman did not know the vehicle and asked what he was supposed to do about my issues with the vehicle, I said "I want them fixed!" Long story short, issues were finally addressed, purchased the vehicle and drove it home. Within 3 days( 500 miles since purchase) I had to take to local dealer for oil change ( service lights on) despite the fact I was told oil was just changed before purchase.. Horrible dealer experience... Seems they are more interested in selling than satisfying customers.

wavb

Jan 9, 2016

My sales rep bent over backwards to meet my needs. I went in with a price in mind and they met it. Randy gets my highest recommendation.

Ecstatic

Jan 5, 2016

My experience at Sunshine Toyota was just that--sunshine. It couldn't have been better. Jim, Steve, Dennis, kris, and Adrian (all at different levels) were courteous, sensitive, and knowledgeable. I look forward to future encounters!

Camry Guy

Jan 4, 2016

Very easy to deal with and no pressure sales, they were very good at communication and understanding what i was dealing with to make the deal happen.

wizarddaw

Jan 4, 2016

Starting by finding a vehicle on the Internet, checked it over in the lot, met with salesperson, finance person, owner took the time to come out and talk with us, then another employee showed us all the tech items.

JAVE

Jan 3, 2016

I recently bought used 2010 Toyota 4 Runner. Chip Iceberg is an exceptional sales associate at Sunshine Toyota.He helped me with all buying process and explained all the features of the SUV in great clarity and detail.Their after sales service is also excellent. I recommend Sunshine Toyota.

jetmech91

Jan 2, 2016

I researched the cars on their internet site. John contacted me and we set up an appointment for test drives. He was very helpful in finding us the right vehicle with the budget we were working with. Only issue was the fuel door would not open. I called John and he set up an appointment for the next day. The dealership service department was great, too. They looked at it quickly and just ordered a spring for the door. A mechanic replaced it 2 days later in about 2 minutes. I've been driving it now for about 3 weeks and its a great car!

Nikki

Jan 2, 2016

Brian and Tim were great at helping me lease my new Camry Hybrid. They helped me out a lot, and made sure I got the best deal possible. I love this car!

Luedy1

Dec 31, 2015

Aaron Pennock was very, very helpful and did not make us feel he was a high pressure sales person. if he did not have an answer to a question we had, he would find the individual who did have the answer and bring that individual back in person and we could ask him or her the question directly.

Linda

Dec 27, 2015

Buying a car is not fun. It is a requirement of the life we live in today. Chip Iceberg made this process as pleasurable as possible, insuring my financial needs were met, my personal needs were met, my secretary of state needs were met, and my insurance needs were met. So long as we signed on a few dotted lines...we drove away with our new to us car.

hybridhappy

Dec 24, 2015

Sunshine Toyota is lucky to have Jim. (My review disappeared)Jim is a great salesperson. He answers my questions and gives me information to help me make decisions. When Toyota was coming out with the hybrid RAV Jim remembered that I was interested and called me and has kept me informed of the timeline for delivery.Jim is not pushy he takes his time and explains things to me. He showed me around the car showed me improvements. I recommend Sunshine Toyota to my friends and tell them about Jim and how good he is.Your service department is also excellent.

Joseph 2012

Dec 20, 2015

Randy DiBiaggio was very professional and patient in helping me select the Highlander I purchased last week. His service was TRULY EXCEPTIONAL. Randy made the whole process straightforward, easy and pleasant. It is a genuine pleasure for me to recommend Randy and Sunshine Toyota for the OUTSTANDING service they have provided us since 1990. Sunshine Toyota is the place to look for a GREAT car and the BEST Customer Service!Thank you Randy and thank you Sunshine Toyota! You are AWESOME!

PSEbowhunter

Dec 13, 2015

Knowledgeable, friendly, and was willing to work with you. The sales team worked hard to provide me with the product I wanted at the lowest price.

MickeyWaffles

Dec 10, 2015

My wife and I recently purchased a new 2016 Toyota Corolla SE from Sunshine and the staff there made is as painless as possible. Being a younger couple it was refreshing to be treated with the same amount of seriousness towards purchasing a car that an older couple usually gets when we first showed up wanting to test drive a few different cars. I also liked that the sales team had no problem with us test driving cars without staff accompanying us. It allowed us to openly discuss the pros and cons without having someone else defend things we didn't like.Jim helped us after another staff member (I can't remember his name but he wears a brown jacket a lot); after a couple test drives of cars we were interested in and talking to Jim as to what we were looking for, he directed us to the new Corolla SE since it had a lot for the features that we were looking for. We continued to look at other cars for about a week before returning for a second look.As for the car purchase itself, it was good, although I don't believe that someone can have an "amazing" experience purchasing a car given the amount of paperwork and time needed to complete the sale. Toyota's current 0% APR for 60 months was better than the financing that we arrived with and made it cheaper in the long run than saving more cash upfront and having to pay interest on the loan. The dealership has a very, very nice waiting area with comfortable couches, coffee, pop, snacks, and TV which made the time pass by.Of course we were offered extras that we were not interested in, but it wasn't pushy and honestly I would have been suspicious if Jim and Aimee hadn't offered any up-sales on the car.In short, it was a straightforward sale and we walked away feeling that we got a fair price for a new car with lots of bells and whistles (that we wanted), Jim and Aimee treated us fairly and I'd suggest Jim as being the salesperson to contact if you are looking for a Toyota.

Happybuyer

Dec 9, 2015

Great people who are easy to do business with. Dennis and Gary did a great job putting the deal together and Brian did a great job delivering my new vehicle.

Twinmom

Dec 8, 2015

A friend recommended I contact Jim at Sunshine Toyota, and it was great advice. Found just what I was looking for, and Jim and Dennis made sure that I got the best financing possible, even though it took a while to get into place. They were very patient and helpful, and I would certainly recommend Sunshine Toyota and Jim Froelich to any of my friends and family.

Brownat93

Dec 4, 2015

Over all great honest people and great service the dealers were happy to help with questions were friendly and worked faster and more respectfully than competitors

Sophia

Dec 1, 2015

We saw our Camry on the internet and drove from Detroit to Sunshine Toyota for the car. We were very pleased with the service we received from our salesman, Chip. I would highly recommend this dealership and it was well worth the drive.

Brandi Smith

Nov 18, 2015

I experienced excellent service at Sunshine Toyota. I never felt pressure to buy, only support from the dealer with finding the right vehicle. The care I received after I purchased has been excellent well!

Jarica

Nov 18, 2015

We had a great experience with Randy, Dennis and Kris at sunshine toyota! Everyone is very nice and helpful! I liked it there better than anywhere else because most dealers are extremely pushy and you guys were just friendly and helpful!! Will recommend in the future! Thanks for everything!

cargirl,Julie,49

Nov 14, 2015

I don't see Brian's name listed. His last name begins with G and his desk was on the far west side of the dealership. We called on a Saturday to say we were interested in a Toyota RAV4. We were matched with Brian and after a few inquiries we came to the dealership from Sturgis, Mi. Brian let us test drive a RAV4 that we had requested. He was very professional and after the drive we talked and bought the car. My husband and I enjoyed the car buying experience and Brian was very attentive, answering our questions.

donna

Nov 13, 2015

We received excellent service from Aaron and Dennis (and Adrian too, thanks for the tutorial!) We know if we have a problem we will receive the same professional service. Looking forward to many years of "smooth" riding.

jamieharden416

Nov 4, 2015

Sunshine Toyota is the place to go and Aaron Pennock is the person to see if you are looking to buy a new or used car. We were looking for a new car and a SUV to replace our current vehicles and stopped into Sunshine Toyota to begin our search. We were lucky enough to meet Aaron who is by far the most patient, kind and personable car salesman you could meet. What we loved about him the most was his availability, his dedication and his ability to truly advocate for his customers. Aaron worked hard to get us the best possible deal on our vehicles. We never felt rushed or pressured whatsoever and felt confident that we were being taken care of every step of the way. Dennis Walters was able to work hard to secure us the best possible interest rates for our loan and took the time to be sure that all of our questions were addressed prior to signing on the dotted line. Sunshine Toyota provided us with excellent quality vehicles at a great price. We were nothing but satisfied with our experience there and would recommend Sunshine Toyota, Aaron Pennock and Dennis Walters to anyone who is looking to purchase a new or used vehicle. Thanks again to everyone involved in our sale! See you all next time!

Hanbonan

Nov 2, 2015

I was very satisfied with the service I had gotten at sunshine Toyota! my purchase was a lease of a 2015 Corolla and I couldn't be happier not only with my car but also with the people I worked with at the dealership. Every question I had was answered whether it was in person or through email. Very friendly and patient with my indecisiveness. I felt very comfortable and not rushed into anything, as a first time car buyer I loved my experience at sunshine Toyota and the price I was given on my lease, very affordable!

JoanE

Nov 2, 2015

I knew what i was looking for and Jim set me up with a coupleof test drives and I found exactly what I wanted. I told him how much I wanted my payments to be and everything was taken care of. This is my second car I have bought from Sunshine Toyota and if I decide to go to a second vehicle, I will be getting it from them and will be asking for Jim Froelich.

marsh918

Oct 29, 2015

Jim Froelich is an awesome salesman. We bought a 2002 4 Runner (great vehicle just wanted something smaller) from him 8 years ago and thought we would see if he had another Toyota for us to buy. We appreciate Jim, his patience and kindness. We test drove a couple Avalon's and were very impressed with them. We did not end up buying a Toyota this time but highly recommend that you go and see Jim if you are looking for a quality dealership and salesman. By the way, we also owned a Toyota Sienna XLE and just sold it with over 200K miles. It is a great van!! Highly recommend!

rustem

Oct 27, 2015

As usual over the many years and over 6 vehicles, Randy is always number one in every category. Randy always has time to talk, even while waiting for my car in service.

mh60

Oct 26, 2015

My car buying experience with Chip was very comfortable. The process was quick and I got the vehicle I wanted at the price I wanted. Shopping for used cars is not something I enjoy and the process was made better at Sunshine Toyota.

Thuc5719

Oct 26, 2015

I like Mr. Bob Surpreant.He was very helpful in showing me vehicle options and explaining lease/purchase arrangements. Mr. Surpreant was courteous, friendly and patient with me throughout the negotiations. Im confident that you agree with me that he is a valuable asset for his dealerships reputation and success!I would definitely go back to him for future business.100% satisfied, couldn't have had any better effort from Sunshine Toyota of Battle Creek. My experience was the best that it could have possibly been, I won't go anywhere else for the rest of my life.Thuc VuLansing, MI 48911-5077

Anonymous

Oct 24, 2015

They helped me through the entire process in a very friendly, helpful, quick, and efficient manner. I am very happy with my experience at Sunshine Toyota!

jd90

Oct 20, 2015

I have been satisfied with the service and cars from Sunshine Toyota for 20 years. Bob Surprenant answers all my questions, presents options but NEVER HIGH PRESSURES ME. THE FINAL DECISION IS MINE. SHINE ON SUNSHINE TOYOTA.Jan Deka

AKD

Oct 17, 2015

I first contacted Sunshine when I was looking at cars on carfax.com. I received a reply from Chip almost right away. It took a few weeks of looking on-line before I had decided to start shopping. I was interested in the Kia Sorrento, Jeep Liberty and the Toyota Rav4. The Toyota and Kia were on the top of my list as they had the best overall reviews on line. I went to a couple places but they didn't really have much selection. When I stopped in at Sunshine, Chip was available to help me. He showed me the cars in my price range and the year I was interested in. They had 5. I picked out 2 that appealed to me and did a test drive. I really liked the Toyota and was very interested in the Certified Used designation. Being a single Mom that was very important to me. After I decided on a car, Chip told me about some of the options but was not pushy. We negotiated price, arranged financing and I was able to take the car the same day.If there was anything I would say was a negative, it would be the length of time from decision to drive off. The negotiation did not take an super long time, but it took a long time before I could see the finance person and to go through all the options, paperwork, etc. Once price was negotiated, I waited about 45 mins before I could get in to see the finance person and then it took about another 45 mins to go through the paperwork. To speed this up, they could have a person go through all the possible options, explaining what they are, and then you could decide once you are sitting in front of the finance manager. I think 3 hours from arrival to departure is too long.Overall though, I would say the experience was good, I love my Toyota, and would definitely shop at Sunshine again.

librarygirl

Oct 12, 2015

This has been our 5th purchase over the years. And thebest yet. The Lexus truly is luxury at its finest. Thanks Bob for working your day off and making it happen. Andthanks for the years of memories. It truly feels like family.Linda Mony

camrylxefun

Oct 9, 2015

We bought a 2015 Camry from Jim. No hard sell at all. Sunshine's building was very clean and all of the staff friendly. After we closed the deal they could have the car ready for us to drive home in no time. I would say we had an "Truly Exceptional" experience.

cliff

Oct 4, 2015

I have a Camry Hybrid. The service dept. gave me a quote of about $350. to service the Hybrid and clean out the cooling system. I took it to Lansing and had it done for around $200. My question is why should I take my car to sunshine to have it serviced?

Happy

Oct 1, 2015

Best experience we have had at a dealership and we have had negative ones. Chip was cordial honest and easy to talk to. Would recommend Chip to our friends !!!!!!

Kris

Sep 28, 2015

My wife and I recently leased a new vehicle from Sunshine Toyota. John was great. He made my sales experience painless. I never felt pressured and he found the exact vehicle we were searching for. We will return for our next purchase!

Wally45*

Sep 25, 2015

Was very happy with our salesman, Randy DiBiaggio. Gave us space to make the decision we wanted without lots of pressure. The dealership had many clean nice used cars on their lot for us to choose from with lower miles on them. Had a nice waiting area to relax in while they did all the business of closing the deal. Walked us through all the electronics on the car before we left so we knew what we were doing with a very smart Tech person that was available to show us. Would recommend this dealership and salesman to anyone.

bblucky47

Sep 22, 2015

Nice, well kept facility. Sunshine's staff and facility were all top notch and very helpful. I would recommend this dealership to friends and family.

lcegielski1957

Sep 21, 2015

Thank you John, for being an amazing sales rep. Thank you Dennis for working your magic with the numbers. Thanks to the guy that showed us how to work our new car..forgot his name..And a huge thank you to Brad Winters for making our Toyota buying experience so fabulous!! We will always be a Sunshine family!!! Love our new Rav 4!! Greg and Lori Cegielski So beyond thrilled!!!!

sidney Flauncher

Sep 18, 2015

We had a very helpful and knowledgeable salesman, Cliff Iceberg. The entire process of buying our 2016 hybrid Toyota Camry went smoothly. The only aspect of the entire day that left me feeling less than happy was the attempt to sell us the extended warranty at an inflated price, which deflated to a more reasonable number when we rejected it.

jandl

Sep 17, 2015

We had a great sales experience with Bob several years ago, so we asked for him this time when it was time to buy a new car. He is knowledgeable, personable, has a good sense of humor, and made the purchase a pleasurable experience. Vehicles have become more complex since our last Toyota, and his help in understanding new features was very important to us. He also introduced us to a young man named Adrian who patiently went over all the new "high tech" features in new cars. I haven't mastered all of them, but I know I can go back for more help if I need it. Both Bob and Adrian encouraged us to come back for more instruction if necessary.

Katy22484

Sep 17, 2015

Just bought a new Corolla from Chip at sunshine Toyota in battle creek. It was a pleasure, really. Chip and everyone else we met were super friendly and easy going. I felt absolutely no pressure and had all of my questions answered quickly and honestly. They even entertained my kids with a huge TV and a mini fridge full of juice pop and snacks! We will definitely go see Chip when we need a new car.

jud

Sep 13, 2015

Aaron was very good to work with. He answered all my questions and ifhe didn.t know the answer, he searched it out and got back to me rightaway. Totally recommend him. I also worked with Dennis in finance andAdrian explained how to use the technology in the Camry. Fantastic team!Thanks to all!Judy

Connie

Sep 12, 2015

Chip Iceberg met me in the lot the first day I saw the car I wanted. He was very nice and helpful (in the rain). I told him I would be back, I returned on the very next day and he was able to fully answer all my questions and pointed out all the extras on the car before my test drive.. I then returned the third day to make my decision and again he was the best! So nice, friendly and put my nerves about buying a new car at ease- He really goes out of his way to make your experience great! I felt like I made a new friend!I dealt with Dennis Walters in Finance who was also very good and answered any questions I had, very professional and knows his job.

Randy

Sep 8, 2015

I dealt with Chip Iceberg. I explained what I did and didn't want in a care and he got me into the perfect vehicle. I also told him I hate car shopping and did not want to talk to different people trying to sell me different items. I had bought a car from Sunshine a few months earlier so I knew how their process worked. I gave him a price and told him what fromt their offerings I would take and wanted that included in the price. He went and talked to the sales manager and said "OK". It was that simple. I went and watched football for an hour while they prepped the car and got all the paperwork together. While I was watching football, Dennis came out from finance and asked me a few questions and said he would be ready in 10 minutes. I went into his office, signed a few forms, and walked out and jumped in my car. It was that simple. Nice experience.

Travelers2

Sep 8, 2015

Being out of state our emails were responded to promptly with all the information and pricing we inquired about. From Christy on emails, Randy spending time upon our arrival, Dennis in finance and Adrian going over every bell and whistle in our new Venza we would highly recommend anyone interested in a Toyota....go to Sunshine!

rick

Sep 3, 2015

Jim Froelich was outstanding in helping direct us to the vehicle we finally decided on. He was very patient as we started looking at a Toyota Corolla and progressed to Camry and finally to Venza. He must have quoted as least 5 vehicles and taken dozens of E-mails from us before we finally settled on vehicle. Thank You

Delighted Customer

Aug 30, 2015

I just purchased my fifth Toyota from Sunshine Toyota through Randy DiBiaggio and, once again, am 100% delighted with my Highlander and the entire buying experience thanks to Randy DiBiaggio. When I first walked into the dealership thinking about trading in my Vensa, I had no idea what I wanted to buy. Randy, as always was a totally professional and took the time with me to test drive a number of vehicles and wade through the sea of technical information on both new and used car options. Randy is a wealth of knowledge and always has his customers best interest in mind. His patience, integrity, warm personality, outstanding customer service, incredible knowledge base and personal follow-up brings me back to Sunshine Toyota each time I want to buy a vehicle!

4runner Davis

Aug 19, 2015

I was really impressed with the new facility. Jim and Josh were very patient with me and what I wanted on my new 4runner. great job.

greatdane696

Aug 17, 2015

Since it was close to my birthday, I also renewed my license tabs when I purchased my car and transferred the plates. Three days before my birthday, I still had not received the tabs (presumably from the Secretary of State). I called the dealership and they said that I most definitely had to go to the SoS. I took time off work to go there only to be told the dealership was supposed to have given me the new tabs when I bought the car. I was able to get "replacement tabs" for $5 so it didn't necessitate me going back to the dealership. But you would think with as many cars as they sell that they would fully understand what to do about license plates and tabs.

sad and glad

Aug 14, 2015

This is my second Prius purchased from Sunshine Toyota, the first in 2001. Although it has been difficult to part with my original Prius, Jim Froelich was a pleasure to work with and very helpful..

PJM

Aug 13, 2015

Zachary was very helpfu, knowledgeable & not aggressive. He provided us our options & allowed us to make the decision as to what was best for us.

Lovemytruck

Aug 5, 2015

I have never liked shopping for a new vehicle, probably because I always had a salesman that used high pressure tactics and tried talking you into some thing that you do not want to do, don't like that. My experience at Sunshine Toyota was what shopping for a new vehicle should be. Very satisfied with the whole experience. My sales Lady Aimee Alger was great,very professional and I would highly recomend her. Dennis Walters who finalized the deal was very informative and professional. The whole staff that I met was very pleasant and made you feel welcomed. For once I did not feel like I was at a carnival! Thank you Aimee, Dennis and all at Sunshine Toyota.

Christina M.

Aug 4, 2015

I went in knowing what I wanted and Aaron found it right away for me. Aaron took it for a test drive before I even got there to make sure it was the exact fit for me. Everything was explained well through the whole process. I had a problem a week later with a remote starter that was on the vehicle and called Aaron. The dealership is replacing it at my convenience. So glad I did my business with Aaron.

Nancy W., Kalamazoo

Aug 4, 2015

When we contacted the dealership we received an immediate response regarding the vehicle we wanted and made an appointment for the next day. We drove home in our new vehicle the day of our appointment!

VyAnnG

Aug 3, 2015

We have purchased three vehicles from Sunshine Toyota. We are very pleased with our dealings with this dealership. Customer service and follow-up are excellent.

VyAnnG

Jul 30, 2015

We have worked with Jim Froelich on our last two Rav4s. We have received excellent customer service from Jim and all the staff at Sunshine. I highly recommend this dealership and Jim.

Martythehiker

Jul 29, 2015

I grew up watching my father "battle" with car salesman every two years. How refreshing it is to walk into this dealership and NOT have to battle to get a great deal. Make this dealership your FIRST stop when you go shopping!

Maude13

Jul 20, 2015

Brian and Dennis were very helpful and great to deal with. I am pleased with the experience at Sunshine and would return in the future.

Satisfied Customer

Jul 20, 2015

I recently leased my third Toyota Avalon at Sunshine Toyota. Each time I have worked with RandyDiBiaggio and highly recommend him if you are looking to lease or buy a Toyota. He is very patient with me and answers all my questions and concerns. I truly feel he is looking out for my best interest and is a credit to the dealership. I will certainly contact Randy when I am ready to change cars.

CL

Jul 19, 2015

Bought a gently used Honda Cr-V from Chip Iceberg recently. Very patient, no pressure salesman, good sense of humor to boot. Received awesome service from Chip and then Steve in the office when finalizing the great deal I received. Drove over an hour from home just to check it out, traded in my vehicle and left with new wheels. Had been looking and pricing for over a year so knew a great deal when I spotted it on the internet. Well worth the drive!

Rav Gal

Jul 15, 2015

I have always dealt with Sunshine Toyota because they are local and give great deals. Traded in my vehicle and they gave me top dollar, and Chip Iceberg is a very caring sales consultant. Managed to get me a good deal and was able to purchase a much newer 2013 Rav 4 XLE with all of the nice extra's I could imagine. He is easy to deal with and I would recommend seeing him for your next vehicle! Thank you Chip!

Retired teacher

Jul 15, 2015

I met Randy in 2010 when I leased my first Prius through him at Sunshine Toyota. Randy is personable and offers great service and ideas for me in my successive leases. Very happy to work with Randy DiBiaggio.

Kstad1979

Jul 14, 2015

Had a great experience here. The car I bought was used but in great condition. I love it!! Would highly recommend this dealership and the Toyota brand!

Ngf7800

Jul 14, 2015

I can in looking to buy and brand new camry and he made my experience easy and exactly what I needed it to be. He was no nonsense, which I appreciate.

stamp

Jul 13, 2015

Jim Froelich provided excellent service and made sure I understood all of the features on the vehicle. He even followed up AFTER my purchase! Exceptional service.

Car buyer

Jul 10, 2015

Jim Froelich provided excellent service and was very attentive. He seemed to understand my objectives, was prompt in responding to my phone calls and to my offer and did so in a very friendly and professional manner

Drrunner

Jul 10, 2015

I must admit that my car shopping experience over the past 40 years has been less than ideal. Chip Iceberg was my salesman at Sunshine Toyota. From the moment that I began looking on the lot for a used car, he was very patient and non-intrusive. There were a couple of minor things that needed to be attended to, and he corrected them, after the sale-which was amazing. Dennis in the financing department also looked for the best rate possible, and he nailed it. I love my car, and I will go back to Sunshine Toyota for my next vehicle - without a doubt!

john the happy customer

Jun 30, 2015

The sunshine Toyota dealership is and hours drive from my home. This is the second car I have purchased from this dealer. the first experience was very good and the second was just as pleasant thus the reason for the long drive to the dealer..The salesman jim frolic was friendly,helpful and very professional. He offered advice on options and made suggestions that fit our expectations.The finance manager was quick accurate and i could not ask for any more..Dennis did a fine job.Sorry I cant remember the sales managers name but he finalized the deal that made us very happy.We leased our new Toyota Avalon.....its been a long time since I leased ...but the idea of a new car in three years is fine with me.....I expect this new avalon will last a long time and you never know I may buy out the lease and keep it..........the lease was proposed by the salesman and made sense to us.....and it it saved us a few dollars per month....I would recommend this dealership to and new car buyer....

Marker64

Jun 30, 2015

I worked with Jim "the pizza man" and Josh Alger. Both were pleasant and worked at earning my business. I would give 5 stars, but they misplaced the second key and didn't contact me the next day to let me know if they found them. They should place their advertised sales near their sales desks so that they can stay aware of what the terms are.

Russ

Jun 27, 2015

We were looking for a 2015 XLE Camry and our local dealers were not interested in providing us with a decent deal. I contacted Jim from Sunshine Toyota and we were able to work out a good deal on the purchase of the car. We conducted the total deal over the phone and everything Jim promised was in order when we picked up the car.

corky

Jun 15, 2015

I was very satisfied by not feeling attacked by sales people as soon as I walked through the door. The salesman was courteous, friendly, and he knew who he was selling a car to (I took a male friend with me to help). He talked to me and only directed himself to my friend if he asked a direct question. He was very thorough and answered all my questions as well as explained the vehicle to me. The purchase was handled well and then a tech explained all of the equipment the car had. I could not believe how quick and easy the whole process was. Big change since I last purchased a vehicle in 2002!

A.Miller

Jun 13, 2015

We had a great experience at Sunshine Toyota. Dannie Sheldon went above and beyond helping us get the right van for us. We bought a pre-owned we had seen listed online and it was expertly cleaned before we took possession. Have had other family who have used this dealership - now we know why. We had two small kids with us, a hot day, wiggly kids....and had several people offer us water (and or other drinks/snacks), smiles and friendliness - so necessary with little kids. Would definitely consider using again and no reservations about recommending the overall dealership and the salesman, Dannie, we worked with. Very satisfied.

Joan - 2015 Nautical Blue Prius

Jun 12, 2015

We recently purchased our second Prius from Sunshine Toyota. Had a Rav 4 before that. We are very pleased with the sales personnel - Randy and Scott. We have been satified with their service department for over 14 years. Great place to buy and get reliable service!

Courtney54

Jun 8, 2015

I was very happy with the service that I received at Sunshine Toyota. My salesman was knowledgeable and listened to my needs. I didn't feel pushed into purchasing a car but they were very attentive.

kbeckwith

Jun 5, 2015

We went in, told them what we wanted, and they made it happen. In under 4 hours I was driving a new Truck!! Thank you all so much, we will definately return and tell all of our friends about our experience.

Laurie

Jun 1, 2015

I have to say my salesperson laurie McLean was amazing and I would recommend her highly. However when it came to Dennis in finance by far the worst customer service I have ever experienced. Not only did he keep me waiting thirty minutes past my appointment when I declined a service he rolled his eyes and basically didn't speak the rest of the process. I received no thank for buying a car and I felt what most woman feel when buying a car. Sunshine Toyota has on their website woman to woman. Great but what about after the amazing salesperson? I regret buying my car because of the treatment I recieved from Dennis in finance I would never recommend sunshine Toyota. great car great salesperson wonder how service will be not sure owner and general manager care. Might have to have service in Kalamazoo

Bknw6

May 31, 2015

They were exceptionally fast with delivery and processing the financing. They offered loan percentages that were lower than the other Toyota dealers in the West Michigan area.

Mothergoose

May 31, 2015

This was our first visit to Sunshine Toyota which was very pleasant. We had delayed our car search based on previous car hunting ventures then we decided to visit Sunshine where we were very pleased with the low key sales approach, friendly sales associate who was patient with our questions, ease of the financial process, and new comfortable showroom.

cruiser

May 22, 2015

Purchased a new 4 runner. Was very pleased with the friendly staff. All who were involved in the sale were nice to work with. Would definitely do business again!

Georgia Schlee

May 11, 2015

The people there are supportive of not only the purchaser, but each other. Lots of respect all around. Do not high pressure either. Very pleased all around.

Sheri S

May 11, 2015

This is the second time we have purchased a Toyota from Sunshine, and once again, the experience was fabulous! We got a great deal on a certified Prius V, and the service was amazing. I highly recommend seeing Joleen Robins when you are ready to buy your next car!

suekey73

May 7, 2015

Just purchased my second Prius from Sunshine Toyota and my husband and I LOVE, LOVE, LOVE IT. Our sales rep Jim Froelich was very knowledgeable, supportive & enjoyable to work with. We requested to up-grade and have leather heated seats installed. We thought only the front seats were going to be reupholstered. We were pleasantly surprised upon picking up our vehicle both front, back, arm & side door panels were all upholstered and it looks AMAZING!! Kudos to the contacting reupholsters!!!

JR

May 4, 2015

This was my second new car purchase at this dealership. I'm not sure how the buying process could have been any better. John provided courteous professional service in answering all my questions and in closing the deal.

ASalazar

Mar 30, 2015

I bought my car last week and I love it. the salesman, Ron McFadden, was a great person to work with. He was very efficient, and was able to provide me with the information I needed to make an easy transition getting my car. He contacted me directly and was very aware of everything I needed. I would definitely recommend him to anyone who looking to purchase a vehicle.

kb66monco

Mar 23, 2015

We bought a new Camry last week. The salesman, Ron McFadden was very patient and attentive to our wants. We did most of it over email for several days, since we live in Jackson and then mostly all I had to do was sign papers and drive it home. Zach Brown gave me a thorough friendly explanation of the interior of the car. Steve Schultz made it very easy to sign the papers. Everyone was thorough and very friendly. It was a good experience. I recommend them highly.

sparky17

Mar 20, 2015

We bought a used 2013 Toyota from Aaron Pennock. We love it. We told him what we wanted and when the car came in with the options we wanted, he called us and we bought it the next day. Great Price, CLEAN, Exactly what we wanted. He listened to us and there was no pressure. I will be buying my next car from Aaron. What a great guy. I would recommend him to anyone!

Hkh

Mar 19, 2015

Aaron was a great salesman. We've already recommended him to friends. Dennis was great to work with also. No pressure. Good selection of vehicles.

Hotrod

Mar 19, 2015

I was a drop in customer looking for a deal. They matched my best deal which really made me happy. I did not have to drive to the east side of the state to get a better price. The salesman Randy was very professional. He took the time to work with his sales manager to make sure I felt I was getting the deal I wanted. He explained the process very clearly. By the time the sale was complete the dealership was closed. Randy made sure that I understood the features of my new Sienna. He went through tall the features with me. That made my wife and I feel very good. I would recommend Sunshine Toyota of Battle Creek to all who are looking for a new Toyota. When you go in ask for Randy B. My wife loves it. Had it for a week and have not drove it yet.

scribrace

Mar 17, 2015

I had been looking for a replacement for my '07 Tacoma and an ad that Bob sent to me from Sunshine Toyota had two that I was interested. I spoke with Bob Suprenant on the phone and he gave me information of the vehicles. I met with Bob at the dealership, drove one of the vehicles and decided that it would be exactly what I was looking for. Bob was able to present me with a fair price and a great trade in allowance for my used truck and within a couple hours I was driving home in my new, to me, vehicle. Bob has been like dealing with a brother and totally professional in his presentation. Other's at the dealership were more than helpful and past experiences with the service department have also been very pleasant. I wouldn't hesitate to recommend Sunshine Toyota and Bob, Super Bob, Suprenant to anyone. The finance department also was able to secure a loan for me that was a full percent less than I had prearranged with my credit union.

Mike

Mar 13, 2015

Randy did an outstanding job of guiding us through our vehicle selection and buying process. He thoroughly explained the features of our new Prius, and worked with us to get a great deal. We would recommend him to anyone looking for a new Toyota.

Den

Mar 12, 2015

Had springs replaced on my Prius. Was told car would be ready the next afternoon. Got a phone call around noon the next day, and was told now part is on back order. Would be another 8 days. Asked if they had loaner car, but was told they only have rentals. Had to cancel a Sat meeting because of this. Company should have a vehicle for such an occasion. At the price they charge for maintenance, it should be a given.

Mark

Mar 5, 2015

Just bought my fifth vehicle from Sunshine Toyota and I just love it . This is my third hybrid from this dealership and the vehicles just keep getting better . People were friendly and very easy to work with . Keep up the good work !

Mike

Mar 3, 2015

I was searching for a used Toyota Tundra in good condition. Through an internet search, I found one 160 miles from my home at Sunshine Toyota. I called Jim Froelich at Sunshine Toyota and got information about the vehicle. Over the phone it sounded like what I was looking for so I made arrangements to see the vehicle. When I arrived, the vehicle was clean and warmed up and ready for a test drive. The vehicle was as described over the phone and I purchased it.

Debbie

Mar 2, 2015

Jim was very friendly and helfpful. He made it easy to decide on what vehicle was right for me. I felt like I got a good deal on my purchase of a new 4 runner.

First-Time2

Mar 2, 2015

My salesperson, Chip Iceberg, is an excellent teacher who answered all my questions clearly with out making me feel inadequate in any way. His answers were honest, concise, and clear; furthermore the dealership itself was clean, well-organized, and had excellent support employees.

Mmm

Feb 17, 2015

We first met with Jim by phone and made a plan to drive in from out of state for our certified used Sienna. He was very friendly and helpful--all the more so when we met in person. Sunshine seems to have the best prices around, but they work hard to provide a great experience, too.

Ima

Feb 16, 2015

We have always been treated with respect. The service we have recieved, also has been flawless. We feel welcome anytime we are there. The work is done quickly and the waiting area is very comfortable, along with drinks and snacks, for our conveniance. I recommend Sunshine Toyota to anyone looking to buy a car. They took great care of us during the whole experience and were able to answer any questions. We went in to have our oil changed and saw a nice Prius and leased it. Very nice, easy deal.

Richardknotts

Jan 28, 2015

They did everything they said they would do. Brad and Bob are great to work with; they make me comfortable and confident that the vehicle I'm buying is the best purchase for me.

CourtneyElizabeth89

Jan 27, 2015

Jim Froelich has worked with me and my father, who happens to be overseas in the Emirates, multiple times in the past few years. Despite the distance of my father, who helps me financially, he has made sure to help get me the best possible vehicle for me. He has even given me guidance on getting insurance and registration, among other things regarding driving, squared away. He is a wonderful gentleman and has been extremely helpful to us.

Terry

Jan 25, 2015

The best new car purchase experience I have had in a number of years. No games - No hassles - A seamless transaction. Aimee was truly exceptional. I would definitely recommend Sunshine Toyota to anyone looking to purchase a new vehicle.

Rene Ayala

Jan 22, 2015

Always feel that I am given the Best of deals never have felt pushed and when I have a consult ,question I get rapid response to my needs. I would recommend Sunshine Toyota. All personnel has been helpful and professional .Service and parts excellent.Dealing with an investment such as a car you want the best , in 24 years and more than 14 different models I have never experience in my busy life a lack of car due to mechanical problems.

Acrum

Jan 20, 2015

David Hoexter in customer service saved the day. It was early Friday and I got a flat tire. That day I was driving the entire bridal party I was apart of in my van for the weekend bachelorette party. Ahhh...He was very knowledgeable and professional. He was able to help me quickly and efficiently without costing me an arm and a leg! I highly recommend going to him for any customer service needs!

julie

Jan 19, 2015

I have bought my last 3 cars at Sunshine Toyota. I wouldn't go anywhere else. Serve is also fantastic! The new sowroom and service areas are very comfortable with great amenities.

gareyb

Jan 17, 2015

It was a pleasure working with Aaron Pennock, he was up front and did not pressure us in any way during the purchase. We tried a dealer in Grand Rapids and felt we where being misled, we got a better price, and a more comfortable feeling from Sunshine. I have already recommended Aaron to a friend.

loridg

Jan 15, 2015

I have purchased 3 vehicles from Sunshine and will continue to. There I am treated like a queen. I loved every vehicle I have bought. They are friendly. Service is fast. They go out of their way to make sure that you are completely happy. They have my lifetime business. I have not gone to any other dealership since October of 2006.

bigp

Jan 14, 2015

Did everything they said that would do, plus some other little extras, like winter floor mats. Set up phone program and instruction of electronics. Had remote start put in so I wouldn't take it to dealer myself.

Cathy Clift Staup

Jan 14, 2015

Brad was very Helpful and Courteous, I will recommend this Dealership to my Friends and Family.All the Employees were very Friendly and made me feel more than just a number

Jasher

Jan 14, 2015

The service I received was outstanding! Highly recommended to all looking for great quality vehicles and wonderful customer service! Brad winter and the rest of the staff at sunshine are nothing short of amazing!

Phil

Jan 14, 2015

Great dealership, fantastic sales person/sales mgr. Brad Winter. If your in the market for a new or used car go to Sunshine Toyota. The new building is amazing,- a must see!!! When you go in for service they offer complementary pop, donuts, snacks, and great coffee. The deals they were offering were much better than anyone else's and what they gave me for my trade-in was far more than the other dealers. Absolutely - hands down, the best dealer around. Thank you Sunshine Toyota for my Amazing 2014 Camry SE and excellent service and a BIG SHOUT OUT to Brad Winter for making all this happen!!!!

tcords

Jan 14, 2015

I was very happy with the service and employees at sunshine toyota! I would recommend them in a heartbeat. Brad gave me exceptional service and made sure I was getting something I was happy with and helped the process go as smooth as possible! If you're looking for a car go visit Brad Winter at sunshine toyota, you won't be disappointed!

joej

Jan 13, 2015

Aaron Pennock was great. Explained everything clearly with no pressure. Dennis Walters was very patient and broke down the finances for me. so even I could understand. Great Buying experience. I will recommend Sunshine to all my friends and family.

Unsatisfied

Jan 3, 2015

My husband and I went into the dealership looking at their used Camrys. First off no one greeted us with a smile or a simple hello when we walked in. When we test drove the car we realized the tires had about 45-50% tread left and the carfax showed one oil change from 2012. We did research on the vehicle value, as well as research with our insurance agent and realized we had some room to negotiate. Once we started to negotiate with the salesman he kept telling us there was nothing he could do and he didn't know what to tell us, all before he ever spoke with his manager. Finally he spoke with the manager and their counter offer was $400 more than what they had posted on their website. We ended up getting walking out with no car and no deal. I would think they would want to sell their cars and at least help the customer get a deal.

Bkaufman

Jan 3, 2015

My husband and I went into the dealership looking at their used Camrys. First off no one greeted us with a smile or a simple hello when we walked in. When we test drove the car we realized the tires had about 45-50% tread left and the carfax showed one oil change from 2012. We did research on the vehicle value, as well as research with our insurance agent and realized we had some room to negotiate. Once we started to negotiate with the salesman he kept telling us there was nothing he could do and he didn't know what to tell us, all before he ever spoke with his manager. Finally he spoke with the manager and their counter offer was $400 more than what they had posted on their website. We ended up getting walking out with no car and no deal. I would think they would want to sell their cars and at least help the customer get a deal.

mcase

Dec 22, 2014

Truly a wonderful group of people to work with. There was never any pressure to purchase from them and everyone was helpful through out the entire experience. Chip was great in helping us to get our 2015 RAV4 with everything that we wanted down to the right color. Don't think we have ever had a nicer experience in buying a new car.

b3knight

Dec 6, 2014

Jim Froelich was very helpful during the entire process. The whole crew at Sunshine Toyota comes highly recommended. I went to a few Toyota dealerships but this location stands above the rest for numerous reasons. After the sale was complete Jim insisted he show me all the buttons and knobs inside the car to ensure I was familiar with everything. Great customer service.....ask for Jim!

lsherman32

Nov 9, 2014

The whole crew at Sunshine Toyota was outstanding. My old truck (26 years) couldn't make it that last mile. I had to get a dependable used car and pronto was the word of the day. With only one hour until i had to be at work, I went in and asked about the Buick LeSabre i saw online. It was sitting there gassed and ready to roll clean as a whistle. Chip Iceberg put a plate on it for me and away i went the next day i had to have that car. It was fantastic! He was excellent getting my plates, insurance transferred and the greatest interest rate. I have not stopped telling people of the excellent used car I got at an excellent price and superb service. This has been the greatest experience of my life. Way to Go Sunshine Toyota!

at1dawg

Nov 5, 2014

Working with Aimee was a wonderful experience. She is a pleasant personality and genuinely goes out of her way for her clients. It was refreshing to work with a sales professional that not only cared about the pending sale, but just as much about us. We purchased our 2012 Gold Sienna LTD. sight unseen and she did an amazing job in providing us as much documentation, pictures, and video of the vehicle before we made our decision. Despite being in Florida, she was the best sales professional we worked with, above and beyond those in our surrounding market. I would recommend her to anyone and encourage buyers to ask for Aimee before you make a decision else where. Thanks again Aimee!!

carreview14

Nov 4, 2014

I never write reviews and I had to after this experience. Working with Laurie and her team has been nothing less than superb! She provided us with a great car at a great price and stood behind her product. I can't recommend her and Sunshine enough!

Mlthomas1966

Oct 27, 2014

From the minute we were greeted with a smile by Shea Peters to the signing of paperwork we had a great experience! The service was impressive and professional. Being new to the leasing program, they answered all questions and made us feel comfortable. No gimmicks or hidden costs, they were all up front about the process. Thank you to Sunshine Toyota, and especially Shea and Steve in finance.....we will be back and definitely refer our friends and family to you. Also, the IT person explaining the functions of the vehicle was great!!!Rachel and Michele

Tom M

Oct 15, 2014

Aimee Alger did a great job working with me in negotiating a fair price for the vehicle I purchased as well as for my trade-in. I travelled 4 hours to get to the dealership and they had everything ready for me. Gil and Steve assisted as well and were great to work with. I have nothing but good things to say about my experience with this dealership.

laura.winkler.927

Oct 7, 2014

From the moment I stepped onto the lot at Sunshine, I felt like I was treated like family. All of my questions were answered in a timely manner and I thought that I was given a fair trade-in value for my previous vehicle. I worked with Shea Peters and absolutely loved the experience! Both Shea and the finance director worked with me to ensure that I received the best possible deal. I would definitely recommend this dealership to all of my family and friends.

Deyan Kozhuharov

Sep 29, 2014

My family needed to upgrade to a bigger vehicle as we had our firstborn. I test drove several different makes and models and chose the Toyota RAV4. At that point I started getting quotes from different dealerships.I had bought my old Matrix from Jim Froelich , so I consulted with him about it and he gave me the best price on the market. Not only that, but the car that I bought came with hood paint protection, mud flaps and floor mats. All other dealerships could only offer $200 lower price but they would charge extra for the additions that I received from Jim.At the end, Jim was able and willing to offer me the best price for the value. Jim is very friendly and knowledgeable about vehicles; and, he spends time with everyone to make sure they have made the right choice.Thank you, Jim. It was great to see you again.

belletristic

Sep 21, 2014

Great experience; treated professionally. Laurie searched until she found the color of Camry I wanted, and gave us a fair trade-in price on our car. Ian explained the in-car features so patiently. We were very impressed!

F900DRIVER

Sep 3, 2014

I have walked out of car dealerships that were so, hard sell, pushy, and I felt like I was being jumped when I entered. Sunshine Toyota was none of these. Jim Froelich ''Pizza Man"' did a great job helping us purchase our Sequoia. This is the first Toyota we have purchased since the 80's, when we owned a Corolla, and are looking forward to years of good service that is Toyota's reputation. Jim was anything but hard sell and pushy. His product knowledge was excellent and he was a pleasure to work with. Steve Schultz also did a great job managing and completing the paper work for us.

greentree69

Sep 1, 2014

My overall experience was good. Randy was very helpful. I would recommend sunshine toyota to others. I love my toyota tacoma.Thanks to all. Meredith.

jennibug

Aug 27, 2014

I had a great experience when I recently purchased my Toyota Venza. Jim was so helpful in the decision making process and working out the details. I really appreciated not feeling pressured, but guided in my decisions. Dennis gave great confidence and direction during the financing process. Everyone I met there went out of their way to be friendly and helpfulful.

MarcAnderson

Aug 26, 2014

I was very happy that John got a used car on the lot for us to try before anyone else. It was a good price and got the car within a day. There were things that they fixed before we drove it off the lot and I have been very happy. My mechanic said the car was prepped well for sale and to not worry about these guys steering me wrong.Heck, I got a Prius from them last year and I am happy to get another vehicle from them again!

dealmea29

Aug 11, 2014

Very helpful. Allowed me to select the car I wanted and not pressure me to select a specific car. Service department is always very helpful.

kparkerdesigns

Aug 5, 2014

Aimee helped me purchase a Camry in 2010, loved it and she was great to work with, went back for Rav4! love my new Rav4!

56plymouth

Jul 23, 2014

just purchased a 2007 camry xle. this is the third time I have dealt with this dealership, and I have never been disappointed. chip iceberg has gone out of his way to find me the best car to fit my needs and those of my family. love this car and all the room it has for my wife and grandkids. I'm looking forward to many happy miles. thanks to chip and the professional staff at sunshine Toyota. you guys are great...

Karin Code

Jul 22, 2014

We decided to go out of town for this sale due to the helpful and timely service of our salesman Chip I. Returned emails promptly. He was motivated enough to be extremely helpful, but never pushy or bothersome. We got a great deal on our Prius in the color and trim we wanted most. A great car for a great deal.

Jonmcveigh

Jul 9, 2014

My wife and I traded our Tacoma for a new Rav4 and the staff was very knowledgable and supportive to us. Bob S. Did a great job helping us with the process and his team treated us at the highest level. We will service our vehicle there as well as be our personal dealership for any future purchases.

rick.pulliam.14

Jul 6, 2014

We wanted a high mileage car, after checking out what the car companies said about their hybrids, the Prius C looked like the car we wanted. Then we talked to our friends that have Prius's (both of them have 2 in their garage), so that says a lot about the car, and its' quality.We worked with Jim Froelich, on getting the particular trim level & Color (Sun Fusion) that we wanted. He very easy to work with. We'll have Toyota on the short list for the next car we buy.

ademing

Jun 24, 2014

After an accident with our 2011 Rav 4, we knew we wanted another safe vehicle. We went back to Sunshine Toyota to work with Jim Froelich, since we had a previous positive vehicle purchasing experience there, and felt Jim to be trustworthy. He found us a 2013 Rav 4 with the features to fit our needs and wants, and spent the time with us to make the purchasing experience run smoothly and efficiently. We have recommended Sunshine Toyota and Jim Froelich to friends who are pondering an auto purchase. Much appreciation and thanks go out to Jim, for his understanding, friendliness, and interest helping us get another reliable Rav 4.

cmmccrea

Jun 24, 2014

As a first time car buyer, I wasn't sure what to expect. I had been to multiple dealerships but had not found what I was looking for in terms of a vehicle or service. I felt very comfortable at Sunshine Toyota, from the first phone call I made to the minute I walked in the door. I had all of my questions answered with a smile and the individuals I worked with were very personable...and patient. They even stayed several hours after the dealership closed to make sure I was taken care of. Overall, it was a great experience. Thank you.

lcoffman3

Jun 23, 2014

Two years ago I bought a camry from sunshine Toyota and has been very please with the car. My husband and I always planned on buying another vehicle from there. A deal came our way and decided now is the time. We were both very pleased with the service and working with me to get me everything I wanted. After I bought my camry I recommend them to my mom when she needed a new car. Thank you Sunshine Toyota!

billmckinzie

Jun 15, 2014

Bob does a great job of helping throughout the buying process. He tracked us down the exact model and color of 4 Runner we wanted. This is the 5th car we have bought from Bob at Sunshine Toyota.

pwlouis

Jun 5, 2014

I've leased cars from several dealers in Battle Creek over the past 20+ years, and the best deals and customer service has been from Sunshine Toyota, hands down! Bob Surprenant always goes above and beyond to make sure his customer is happy. As long as he is selling, I'll be buying from him!!! Great car, great service, great dealership!!!

mrjinchao

Jun 2, 2014

This sill be the second vehicle that I have purchased from Chip Iceberg. He is a nice guy with an easy going demeanor. I have received zero hassle from him and it's never seemed like a high pressure sale either. He will answer every question that you can think of and if he can't, he makes sure everything is answered before you leave. I got into a fender bender the with my fist car, and he sent me an email asking if I was okay. He is also the kind of guy that you can call and ask what body work shop you should go to. All around, Chip is a stand up guy. I would recommend Chip to anyone who asks for a good, honest salesman.

reya1

May 24, 2014

I got the best deal from Sunshine Toyota for my camry se hybrid. I was even told by a salesman from another dealership that the price of my car was ridiculously low. I owe this to Jim Froelich - that nice "Pizza Man" sales guy from Sunshine Toyota. What a great guy. I don't how great his pizza though.

JillLampkin

May 19, 2014

We were so pleased with our salesman Jim and the staff at Sunshine Toyota, it was the best car buying experience we've had. Very fair pricing and their willingness to go the extra mile was amazing. Thank you Sunshine you have a customer for life :-)

Looked like New

May 12, 2014

Sunshine was awesome to deal with, and Skip was very helpful and customer-oriented. This is the second vehicle I have purchased from Sunshine - and both times their customer service has been top notch - and a big reason for going to them and staying with them.

CaroleGrafton

May 7, 2014

Very Friendly, Very Courageous, Very Knowledgeable, and Business-like. He explained the details of purchase and finance so that we could understand them. That is why we say "Thanks Jim !".

joydalstrat

Apr 8, 2014

We were very pleased with our experience of purchasing a used vehicle from Sunshine Toyota. We had been looking for a particular model and year, and found the exact car we wanted for sale at Sunshine Toyota. We found the employees there to be very friendly and courteous, and willing to negotiate the price of the car we were interested in. Randy Dibiaggio was especially helpful to us in his patience in answering our questions and making sure we were satisfied with our purchase. We are confident that we received a quality vehicle at a fair price, and would definitely recommend Sunshine Toyota to others.

grashuisa

Apr 2, 2014

Very professional, negotiated a good price. Will recommend dealer and Jim to perspective car buyers. Provided a fair price for the my trade-in and used vehicle.

Sisiebv

Mar 28, 2014

It was a pleasure working with Jim. He was knowledgable and helpful. I will definitely recommend Sunshine Toyota to anyone thinking of a new car.

GK52

Mar 17, 2014

Bob Suprenant was great to work with throughout the whole experience. This is the second Toyota I've bought through Bob and I highly recommend him as a salesperson. He helped me find the right vehicle for my needs and my budget. Stick with Bob - you won't be sorry!

chysalis

Mar 13, 2014

My experience with Jim Froelich was first rate in every way. He was friendly, well informed about the products, and very helpful in bringing the transaction to a conclusion which matched my expections in every way. The deal was complex and wrinkles developed along the way, but Jim met each problem cheerfully and found a solution quickly to my complete satisfaction. I was so impressed with Jim that I bought two cars from him in two weeks.

cbliz

Jan 26, 2014

I have purchased my last 5 cars through Bob Suprenant. The last week of December my family had two accidents that totaled two cars (both Toyotas). No one was hurt in either accident and I credit Toyota and the safe cars they build with that! Once I settled with the insurance company I needed to replace two cars and fairly quickly. I felt like I could be honest with Bob about my needs and financial constraints. He has worked hard to help me decide which options are best for me and my family and to stay within my limited budget.

fvanderw

Jan 5, 2014

This was the second certified used vehicle (Toyota Corolla) we purchased from Sunshine and Chip helped us both times. This time was the same as the last, very friendly and courteous, no pressure and answering our questions honestly. I had already done my shopping on the internet, looking at dealer websites, Cars.com and checking Edmunds.com to get an idea of what the market value was for each car I looked at. I like to haggle because it's what I'm used to doing when I buy a car but the reality was, the car at Sunshine was already priced slightly below market value and had very low mileage.The price was great, the warranty is great, the financing was great with low interest and Chip had the car washed, gas tank filled and the heat turned on when we got the keys. I recommend Chip if you want to buy a certified used Toyota. Sunshine's service dept. is great too and I received a free oil change! Life is good.

evolartist

Jan 2, 2014

As opposed to other recent experiences with dealerships, we had a great experience with Jim at Sunshine. He was very straight forward and easy to talk to...made the experience about as good as you can get...we were very happy with our purchase and the experience.

mark7888208

Dec 22, 2013

I totaled my vehicle on Sunday and on Monday I saw the sale price on the used vehicle they had for sale and Jim was an excellent sales person in helping me secure this deal in the one day that I had to purchase a new vehicle and get back to work. I would definitely recommend this dealership and especially Jim as a sales person. He was very honest and quick in helping me.

wayne2428

Dec 7, 2013

We went in looking for a used Toyota Corolla that we found on line. After test driving a couple of older models and comparing prices with the old versus the new and the difference in the ride itself we ended up buying a brand new one. Thanks for all your help and time spent with us, Laurie. Everyone was more than helpful here and would definitely recommend to anyone.

nezylle

Dec 1, 2013

We came all the way from the UP to do business with Toyota and Randy was exceptional! He made sure everything was ready so that we can get back on the road asap. He was very professional, very friendly, and very accommodating. We made most of our dealings only through email but it was very smooth. Randy was prompt, honest, has great customer service. Steve was also helpful in giving us the best financial plan for our new vehicle. We really had a great time at Sunshine Toyota.

freestylend

Nov 26, 2013

I have a preconception of car dealerships being unpleasant places to visit. Experiences with several other dealerships left me feeling pressured, disrespected and even bullied. The dealership in my hometown seemed to be fueled by machismo and cliche. To be clear, I am not a high-maintenance type. I don't go to a dealership to make friends or to have my ego stroked. I'm just a regular working guy looking to get a few questions answered, buy a vehicle I can afford, and go on with my life. Sunshine Toyota in Battle Creek had a good selection of reasonably priced, low-mile Priuses. So I took a half day off work and went there. I comfortably browsed the lot for 5-10 minutes without being mobbed by salesmen. When I approached the office, Bob Surprenant stepped outside to greet me. When I asked questions, Bob answered them directly and honestly. He gave me his perspective on the vehicles I was interested in, sharing pertinent points to consider and anecdotal evidence based on his experience. Bob seemed content with letting me take the time I needed to evaluate and test drive some vehicles. This made it a lot easier for me to sift through all the comparisons of mileage, price and options. When I had questions regarding price, Bob got the answers for me. This is in contrast to the dealership in my home town, where I got handed off to a different person every time I had a question about the money side of things. I liked the continuity of dealing with one person. I finally decided on a car, and Bob helped my insurance agency get the policy document faxed over to the dealership. It was not until the very last step, when I actually signed the check that I had to talk to the "finance" guy. And for the record, Dennis (the finance guy) was straightforward and businesslike - no patronizing, no muss, no fuss. I recognize that everyone is different, and some people want different things when shopping for a car. If car dealers were cups of coffee, I would rank Sunshine Toyota as a good cup of regular ol' joe. Good vehicles sold in a comfortable atmosphere by down-to-earth people. If you like that kind of experience, I believe you will find Sunshine Toyota satisfactory.

Hvuong25

Nov 12, 2013

Chip was friendly and a honest dealer. He explained everything we need to know about the car that we wanted to buy. He tried his best to get us the best deal as possible for our car. Thank you Chip.

jenniferschuemann

Oct 28, 2013

My experience from the very beginning was pleasant. Mr. Ritchie greeted me with a smile and listened to what I was looking for in a vehicle. He was considerate of my busy schedule and made himself available for what best suited me. Gary, Bill and Dennis were genuine and sincere. Thanks for the awesome customer service from start to finish.

nosrac44

Oct 16, 2013

Had a very positive experience with Jim, as well as, the entire closing staff. They were friendly, professional and answered all my questions to my satisfaction. I feel I got a great product for the price paid and would recommend this dealership and sales person to my friends.

colindunn

Oct 11, 2013

Jim was exceedingly helpful from the moment I contacted him by phone. He set up an appointment, even though close to closing time, to take a test run. He answered all my questions, and described/explained the particular Toyota Sienna I was interested in. What I also liked was the lack of "pressure" salesmanship. In this Jim stood out from other sales experiences I've had at various dealerships in the past. Truly, this approach is the key to a successful sale -- I had no intention of shopping elsewhere. Jim was also one of the most amiable and friendly people I've had to do business with, nothing was too much trouble. He was punctual for our sales appointment (after the previous evening test drive) and mananged to have all the paperwork done, plates, registration, and insurance, so that I was able to drive home the same day. One of the most pleasurable business experiences I've had in a long time. Well done Jim!

mitul515

Oct 5, 2013

We had a wonderful experience at Sunshine Toyota. Our salesperson was a great man and he knew what he was talking about.The employees are great and mr.bill made it very easy for us in terms of paperwork and transaction.We were out of there with our car within an hour or so. I also love how toyota offers 0% financing. The Camry we bought was fantastic.I would give Sunshine Toyota a 5 star rating. Thanks for the Camry!!

Dan Goldner

Sep 21, 2013

Long story, short: walked in off the street, greeted by Bill Ritchie, dropped a 30K deal into his lap, left a deposit and went home without the vehicle awaiting delivery in a week. Bill subsequently failed to contact me, failed to respond to my emails requesting specs for vehicle, and I couldn't contact him via main line or cell line. I asked switchboard operator to connect me with ANY sales rep or manager. I got Chip; he knew I was working with Bill and connected me right away. When I finally get to speak with Bill, he doesn't remember who I am. I was flabbergasted. I understand he sees hundreds of people each week, but to not remember the person you sold a vehicle to just days before, unbelievable. I ended up getting the same vehicle with more options at a better price from another dealer. I think that my experience was just a one-off mistake by Bill; and in all fairness, sales manager, Josh did his best to rectify the situation. I couldn't, however, justify rewarding this kind of egregious mistake. Bill is a great salesman; he rushed for 95 yards but then dropped the ball before the goal. I'm sure this will never happen again; I'm just sorry that it happened to me.

JLankford

Sep 16, 2013

We leased a 2013 Highlander from Sunshine Toyota. Jim Froelich was our sales person. He was very helpful with finding me the Highlander that would fit my needs. He explained everything to us about the highlander and was able to answer all of our questions. Jim was very friendly.Dennis Walters also worked with us on signing all the papers and he too was very helpful in explaining thing and letting us know the added things we could get for our Highlander. I would go back to them in the future to buy another toyota.

poetassium

Sep 11, 2013

I just want to say that the upfront things are good so far as the initial sale goes. Additional questions and purchases are not. Although initially there were no floor mats per information presented at time of sale floor mats were required, ordered twice still do not have correct color. I have been told parts were ordered and never were. I have been told my paper work never came, then suddenly I am being told what I checked. Inspections not done at every service. I am not trying to allow the dealer to make more money and they have goofed it up so bad that I don't know how anyone buys anything from here.

sharom

Sep 9, 2013

Sunshine Toyota salesman Jim Froelich was polite, friendly and determined that we leave with a new Camry at a great price. We had done our homework at several dealers. Jim was able to answer all our questions and match prices without pressure. Before we left Jim got into the front seat and explained the interior systems again. He assured us we can continue to call him with questions.Trey Newbury was also very friendly and knowledgeable explaining our lease agreement. Our overall experience at Sunshine was excellent!

robinbo

Sep 7, 2013

Jim was very friendly and helpful. This was a process of a couple of months and he kept us informed until we decided to buy. We are extremely happy with the experience we received.Dennis was very informative about the products that are available.

msich

Aug 28, 2013

The whole staff of Sunshine Toyota was very helpful, friendly and fun to work with. Laurie spent hours and days getting us the exact car and deal we needed to be able to purchase the Avalon Hybrid Limited. This is one SWEET car! I love it. I definitely recommend giving them a call if you are planning to purchase a new Toyota. I chose this dealership when our local Toyota was unable to work with us like Sunshine did right from the get go. Ask for Laurie M.

Adbevins

Aug 22, 2013

Jim was very eager to help us narrow down which vehicle was right for us. He introduced us to the manager of sales and maintenance. He encouraged us to call or stop in with any questions or concerns and also introduced us to the person to contact if he was not there. Great customer service. We really enjoy the new sienna as well. Thank you

jes2389

Aug 21, 2013

I needed to solve a problem with my present car and Amy went to work and came up with a solution for me. Time was short,and she went to work and helped get me in a Venza that is perfect for me.

jwj9711

Aug 18, 2013

It didnt feel like I was dealing with a car salesmen. Jim acted more like a friend with my best interests in mind. He didn't have an agenda. He asked a lot of questions in order to help pair me up with the best car for my life style. The process was painless and fun! He gave me top dollar for my trade-in!

bornalig

Aug 14, 2013

Whenever I or my friends are looking for a new car to buy or lease, I prefer and recommend Mr. Bob Suprenant and Sunshine Toyota. Mr. Suprenant makes you feel that you are just like Sunshine Toyota family and helps in the best of his abilities. Mr. Suprenant is very polite, courteous and very respectful. His salesmanship is excellent and explains in details the term of the lease/sale. The best part of Mr. Suprenant is that he keeps in touch and asks about my well being and the car he sells very often and that makes me feel that I can rely upon a dealer/salesman when I have any question. I have bought and leased Toyota cars always through Mr. Suprenant.Shaghil

dfljsl86

Aug 7, 2013

Sunshine Toyota is the only dealership that we will deal with. Jim Froelich was our agent the last time we leased our Camry. He was very helpful then and he was just as helpful this time. We will always be a loyal customer to Sunshine Toyota.

AEMaddix

Aug 1, 2013

The Dealership was very easy going while we were checking out all the used cars, questions were answered by a variety of sales people. When we returned to do an actual purchase, we were introduced to Bill Richie. He did a great job, allowing us to test drive what ever car we wished, until we found the right one for us. He was very helpful to explain everything to us. Overall, things were done over and above what we expected and we are very happy with our " new to us" car. Thank You.

rjelwell

Aug 1, 2013

We received great service from Bill Ritchie and the staff at Sunshine Toyota! They were friendly and very informative with the car and warranty information. Great doing business with you!

cghammond01

Jul 31, 2013

This is our second car purchased from Aimee Alger at Sunshine Toyota. She is professional, extremely knowledgeable and very nice to work with. We have no problem traveling from Jackson to do business with Aimee. She had a great vehicle ready for us when we arrived. We will continue to do business with Aimee and Sunshine Toyota. She will be highly recommended to all of our friends. Thanks Aimee!

mattwait

Jul 31, 2013

The staff at Sunshine Toyota did a great job of turning a problem into a solution. My old car had a major issue and they made the transition to my new car wonderful. Their work and professionalism is what I have come to expect from Sunshine Toyota. Thanks for all you did!

tny21258

Jul 31, 2013

Friendly staff that took care of all my questions. Made test driving easy and took care of my financing needs. Had everything ready for the delivery of the car at set appointment.

georgeangell

Jul 27, 2013

This is my second new car purchase at Sunshine, and my second time working with Aimee Alger. I guess that the fact I came back says it all. Aimee is very friendly, knowledgable and careful. She is also forthright, and honest - qualities that made me want to work with her again, and which will bring me back the next time I need a car. All the people who work at the dealership are personable and professional. The service staff is great, and getting your car serviced here is a pleasure. I have the highest recommendation for the dealership and its staff.

AliciaS

Jul 26, 2013

Bill was great at listening to my needs and helping me make the perfect choice! He has kept in touch making sure I was satisfied.

KevinWinter

Jul 25, 2013

Great folks at Sunshine. they all treated us great and answered all our questions and concerns. Sunshine had lots of cars to choose from that were clean and ready for a test drive. Easy to buy a car from these folks. Thanks again Sunshine Team!

sorahrose

Jul 25, 2013

Chip went out of his way to make our purchase experience great. This was our second time buying from Chip, and we will be back again. Each time an issue came up, he had it taken care of right away. He even gave me his personal car while mine was in the shop. Thanks!

jhowell28

Jul 22, 2013

From the very beginning everyone at Sunshine Toyota was very professional and courteous! This was the first time I have ever bought a car and Dave made the process so easy. He took time to explain everything to me and made sure I understood things every step of the way. Plus, I got an awesome price for my car! I would definitely buy from Sunshine Toyota again!!

mininutrsp

Jul 20, 2013

We were greeted promptly when we went to talk about a new car. We had visited this dealership after hours previously while looking. (We did stop by a few years ago when we were looking to rent a car for a vacation and a salesperson very kindly let us sit in a model of car we could rent to check how it fit. That model car didn't work at that time, but we were treated well even when we said we weren't looking to buy.) We have a friend who is on her second Toyotas Camry and our son and daughter-in-law purchased a used one last year. We have heard good reports of these vehicles. Mr. Froelich was friendly, answered our questions, asked us questions and helped us find the right car for us. We considered a hybrid and ended up a little confused about the cargo space because of the battery, but we looked at several cars and models before doing a test drive. We are musicians and need a car we can load all of our music gear in. Jim encouraged us to take a car home during the test drive and load our gear to make sure it fit. (We live only a few blocks away.) We found that the Camry would work for our needs.When signing all the paperwork and looking at warranty options, Trey explained the plans available, but wasn't pushy when we opted for a minimal plan.We haven't had to deal with the service department yet, but did see it and met one of the ladies in that area.We think we will be very happy with our purchase and dealing with Sunshine Toyota.

lyonlake

Jul 17, 2013

When I walked into the dealership, I was immediately greeted and felt comfortable that service was a priority. At that time I had narrowed my list to two or three vehicles and was very upfront about the fact that I hadn't decided which make and model that I would ultimatley purchase. Chip treated me not only with respect, but also weighed in on the comparisons of the vehicles to the extent of his knowledge and didn't in any way attempt to downplay or otherwise demoralize other dealers or vehicles. I was shown the vehicle that I was interested in without hesitation, my questions were answered and I was invited to take a test drive on my initial visit. Both Chip and the sales manager followed up with me and asked if I had additional questions wihtout "pestering" me or pushing me to make a decision on their time rather than on my time. As they didn't have the exact vehicle with the options that I wanted, Chip immediately found one that did have those options and made arrangments to have the vehicle held until I could make a decision. After I had test driven another vehicle, I stopped back by and again I was treated well and asked if I had questions. I again test drove the model that I was interested in and was allowed to have time to look it over carefully and compare options to my former vehicle. I was very impressed and decided to negotiate a deal on my new 4-Runner. I am completely happy with both the closing process as well as the respect that I was shown by all members of the sales team.

Rajulallu

Jul 17, 2013

It was really a pleasant experience to buy a new Toyota Camry. Laurie went an extra mile to explain all the features of the new car with great patience. I enjoyed the whole process. I am referring Laurie to my friends, family, neighbors and co-workers. I am sure the word of mouth would fetch additional business to Laurie as well as Sunshine.

kperrett

Jul 10, 2013

In April, I was interested in purchasing a (used) car and trading in my Prius. John Gessner was my car salesman. He did a great job in helping me purchase my hybrid Camry! John answered my questions and explained the car purchasing process to me. I would highly recommend to my family and friend to go see John if you are looking for a new or used car.

Kvdenison

Jul 10, 2013

Excellent experience. The whole Toyota team was very respectful and professional. The were easy to approach and not pushy. This is our second vehicle we have purchased from them.

LKBuys

Jul 10, 2013

Aimee Alger is by far the best car salesperson I've ever dealt with! She's very friendly and extremely laid back. Aimee's attention to every detail and willingness to go above and beyond has won a customer for life...I may not always buy Toyota, but I will always buy from Aimee!

Francene1

Jul 6, 2013

Bob Suprenant knew what we wanted in a van & went all out to get the vehicle at the best possible price. I would highly recommend him to anybody looking to buy a vehicle.

dlodes1

Jul 2, 2013

When we got to the dealership we were just beginning to look and had no intention of looking at the Prius because in the past it has been out of our price. Laurie showed us a few and we could tell by the way she described the Prius and her enthusiasm for it that at least in her mind it was a great car. She sold us on it and my wife really liked it when we drove it but we looked a little more online and decided it was the car for us. Laurie was top notch in her handling of the whole transaction and we are happy with the purchase and will definitely make Sunshine and Laurie our first stop when we are in the market again.

psgilmore

Jun 28, 2013

Closing on my house took a year and a half. During that time we had to make do with one vehicle. It never seemed to be 'in the cards' for me to get a vehicle of my own. When I finally was able (about 3-4 weeks ago) I started with the KBB site and it led me to Sunshine Toyota and the car of my dreams. Thanks to Aimee Alger, and her persistence, I was able to get the Chevy Trailblazer IO dreamed about, at the price I wanted, and the deal I wanted! Thank you so much, Aimee, and I will send everyone I know to see you at Sunshine Toyota.....where they make dreams come true!!Sincerely,Pamela Gilmore

toyprius

Jun 28, 2013

I found Sunshine Toyota online. Filled out what I was looking for on their site. Within minutes Aimee called to answer any question I may have.Monday afternoon I drove my trade in, within a few hours drove off with my new 2013 Prius.Aimee explained how the car operated, all if its features. Even set my favorite radio stations!Met the manager, everyone in the service department that will be maintaining my Prius. My experience has been truly exceptional.

thralllm

Jun 26, 2013

Great customer service. Set up the bluetooth and made sure I understood how to use it. Went over changes made to the new model. I felt he was honest with me and that I could trust him to help me find the right car. I love my new car.

Tatzmann

Jun 24, 2013

Jim was friendly, professional and helpful without being high pressure. The staff went out of their way to accommodate us and get us on our way in a timely manner. The prices at Sunshine were several thousand less than several other dealerships and the quality of customer service was much better.

AaronHambleton

May 21, 2013

I live in Fort Wayne, and found a certified Pre-owned Prius for cheaper than any other certified vehicle we had been looking at. They offered me 1500 more on my trade-in than any other dealer without any hassle. I called at 11:30 and ended up driving up and driving home with a wonderful vehicle. Chip and Dennis are beyond any other dealership employees I've had the pleasure of dealing with throughout this normally stressful process. I highly recommend this dealership. Not pushy, great pricing, great and easy to deal with.

reneecode

May 5, 2013

We were really excited to get a new car, at first we were only inquiring about cars and tried not to consume anyone's time more then needed. Once we were sure that we were definitely pursuing a Prius, we needed a little more help, and Jim was very helpful. Overall our experience was easy and fun.A few less automated e-mails would have been nice though :)

tmhk

Apr 22, 2013

Everything about Sunshine Toyota was a very very nice experience. Jim was great and worked with me with my trade in and made things work so I could get into a MUCH better reliable car. I would recommend Sunshine Toyota to everyone..THANKS SUNSHINE TOYOTA ~ you are the BEST.....tmhk

rlk1952

Apr 10, 2013

Chip Iceberg was our used car salesman. We talked to him several times, before we decided to purchased used Camry. He was probably one of the few used car salesperson's, that I have talked to, that there was no pressure to purchase a vehicle. He took care of all our questions,( there were several being this was our first Toyota).And treated us very good. I would highly recommend Chip as the used car salesperson that you should talk too. I am in my later years and he was probably the nicest, and easiest to deal with used car saleperson, that I have every met.

conrada

Apr 7, 2013

I live in Fenton Michigan, I was referred by HBC Contracting. My experience with Sunshine Toyota was amazing. I purchased the vehicale I found on line. I was unsure which dealership to buy at, so happy I went to Sunshine. All my needs were met and I also purchased and extra warranty I never intended on buying along with the rust proofing packages. Everyone I came in contact with was great to deal with. No question went unanswered. I will definatley refefer Sunshine to everyone I know!

rcyonkers

Mar 26, 2013

Had a very good experience with this dealership. Even though we had issues with our credit they were more than happy to work with us to help us get into the vehicles that we were interested in and help us rebuild our credit. Never at any time did we feel pressured to do anything that we didn't want to. Even though the salesman that we were dealing with was from the new car side of the dealership, he didn't hesitate to show us vehicles on the used car side if that was what we were interested in. We had never looked at Toyota before nut were very pleased with the experience and would come back to this dealership again.

Balkema

Mar 7, 2013

I went into Sunshine Toyota because I saw a beautiful Chevrolet on the the lot, and asked for a test drive. Jim handed me the keys then took it for a little spin and fell in love with it. As much as he tried to push me towards Toyota, I had to stick to that Chevy. Jim was polite and curtious, gave me a list of everything I might need to establish approval, and i was out the door in 3 days with a 2011 truck. Dennis was my finacial agent I used, and he made everything clear on warranty, and several options they had for service. Both employees were patient and understanding and overall made the whole experience easy.

gerhy

Mar 6, 2013

Aimee Alger was a pleasure to deal with. She was very direct in answering our questions. Aimee was very knowledgeable about the vehicle we were interested in and about the manufacturer as well. We communicated via email at first and questions I had about the condition of the vehicle were truthfully conveyed as evidenced when I made the 1 hour trip to her dealership to view the vehicle - no sugarcoating! A Carfax report on the vehicle was available for viewing on the dealership's website and available service records were shared and explained. Aimee's confidence in herself and her product shown through and she made you feel like a "partner" in the purchasing process. Her co-workers I dealt with were friendly and helpful as well. I feel I purchased a quality vehicle at a fair price and I would not hesitate recommending Aimee to anyone looking for a transportation solution!

sshazly

Mar 2, 2013

I bought Certified Venza. I was very happy with how friendly Chip was with me. He was happy to assist with any information I needed. I will defintly recommend Chip and this dealer to other people.

cvcrei

Mar 1, 2013

My husband and I were impressed with the friendliness and knowledgeability of the sales staff at Sunshine Toyota. Mr. Froelich was friendly and very professional. The staff did not, I feel, "talk down" in any way to me which sometime happens to me as a woman. We now have our new Camry and look forward to many years of satisfying driving..Thank you, Sincerely, Jim and Connie Reisterer

dmryan

Feb 15, 2013

The entire end to end experience was outstanding! From looking at new car specials on the internet to the first email(s) back about my expressed interest on through the purchase. Sunshine Toyota understands customer service and it shows in all their employees. I would highly recommend them to all folks I know.

tonygeigle

Jan 19, 2013

This is the second time we have used this dealership and have purchased a car. Jim was wonderful to deal with and the entire staff was friendly and low pressure. The financing was painless and the purchasing experience as a whole was low stress and easy to get done.

luv2rv0721

Dec 29, 2012

I recently totalled my 1999 Jeep Sahara and needed to find a vehicle I could get into using just the money from my claim. My intention today was to just get the best price for a lease, knowing full well, I could not afford a brand new vehicle. The minute I walked into the dealership, Jim welcomed me with a smile and I felt very comfortable with him. I was interested in a RAV4, which they had 4 to choose from - I told him my situation, and he got me a test drive. I rented a RAV4 years ago, and was impressed with it then, and after my test drive today, became more impressed than ever. It handled beautifully as I put it through its paces on uncleared roads - stopping and starting FAST and HARD......that car did not swerve! After being in a roll-over, I wanted something I would feel safe in, and after Jim talked to me about Toyota's improvements and their safety, I was pretty much sold. When he worked with Josh and was able to get the one-time lease payment down to what I was receiving from my insurance company, the RAV4 was mine! I am so pleased with my experience, I have raved about it to my friends --- all of whom have, at one time or another, owned or currently own a Toyota. Each one told me I would now be spoiled for any other car or any other service. Jim, Josh, and Trey (financial guy) were ALL great to deal with, making this decision one that I am most comfortable with. THANK YOU!!!

John C.

Dec 25, 2012

On 12/24/2012, I bought a 2010 Camry at this dealership. I dealt with Aimee Alger and found her pleasant, helpful and informative. The dealer had a good inventory at a competetive price. The building was modern and comfortable. Everyone I came in contact with was friendly. I live 30 minutes away so they sent a driver to pick me up and bring me to the dealership on purchase day. The purchase process too abt 45 minutes and altho I was offered some after market warrantee and protection procducts there was no pressure. I would definitely recommend this dealer and salesperson.

andrea1027

Dec 13, 2012

My husband and I have purchased several cars from Jim and we adore him!! Toyota and Jim Froelich will always be recommended by us. They are friendly and helpful and I feel Jim always has our best interest at heart.

sdmcnabb

Dec 10, 2012

Everyone went beyond the call. They found my ideal car, had it transferred to their location. Took the time to investigate and answer all my questions. Were friendly and helpful with every detail.

Fareen

Dec 1, 2012

Hands down, this is the best dealer IN THE REGION. I already drive from Kalamazoo each time, despite there being a Toyota dealership right in my own town. But even if Sunshine Toyota was further away I would drive as far as needed. The team is great, management is fantastic and service is unparalleled! I bought my own car with Steve last year and the process was smooth and hassle-free. The price was right but more importantly, they take pride in what they do. Trey in financing cares and actually provided value to me as a consumer with detailed explanations about credit and financing.From the moment I expressed an interest in a car, I received a text message, emails and phone calls -- all at the perfect time and all very genuine. When a get something like an oil change done, the service manager personally emails to see if all went well. I could go on and on.So recently when I wanted to help my mom get a car -- there was no question I was going to Sunshine and I have absolutely no regrets whatsoever!THANK YOU!

Maoh51

Nov 30, 2012

We had a very pleasurable experience with Sunshine Toyota. we were not high pressured and when we traded in our vehicle we felt they did excellent job at getting us the best deal! Yes I would use them again!

whladuke

Nov 27, 2012

These guys are great! This is the third vehicle I've bought from Sunshine and will go back for my next when I need another car or truck.

Gern

Nov 21, 2012

I contacted the dealership over the phone and was transferred to Jim Froelich. Within minutes he surpassed the other dealers I'd been talking to. After I mentioned I was tight on time to drive to Battle Creek, he drove the truck 30 miles to me so I could see and drive it. He helped handle credit union and insurance phone calls and paperwork, and was quick to respond to messages and email. On delivery, he was very thorough in orientation of the features of the truck. It was a much more pleasant experience than most auto purchases I have been part of.

nick1176

Nov 14, 2012

Very Knowledgeable, Friendly and easy to deal with. Was able to work with me on the price of a used vehicle. I have now purchased 4 new vehicles and 1 used vehicle from the salesman and one other new vehicle from this dealership. Excellent sales person & outstanding dealership.

BluzBug

Oct 31, 2012

We were on our way to Sunshine Toyota to trade-in our 06 Prius(3 miles away) when we were involved in a 4 Car Accident. We were sitting at M-66 and Dickman Rd waiting for traffic, third in line, and got slammed in the rear by an Impala that had just bounced off the Guardrail and in turn we rearended the Car in front of us, and they in turn rearended the Truck in front of them. I called Chad who had our New Car.... and he was shocked to learn we were 3 miles away, and the Trade-in was totaled!! Chad came and took Pictures and waited the Wrecker to hook it to Heritage Chevrolet, then gave us a ride to Sunshine, where were completed the Deal. The '06 was Totaled, and Heritage Chevrolet called and today said it was $8700 plus a New Battery (over $4000) and Windshield).Chad Rose was the Greatest!! ..... will not hesitate to deal with Chad again!!.... also Chad ran us up to Heritage Chevrolet so we could remove the Plates, just before they closed

Mirak

Oct 21, 2012

This was my second new car purchased from this dealership. The first experience was such a good one, that I returned when I needed another car. The second experienced was even better than the first. The customer service was exceptional. Jim Froelich is the best!

suzantz72

Oct 15, 2012

Steve has excellent customer service skills, he explained appropriately each of my question and he assured me to be available for assistance whenever a concern arises. Everything was taken care of to my satisfaction. He was friendly (he offered drinks to us), seemed to be well experienced in his job,and lastly, I will never hesistate to refer a friend to him.

mrjjrj

Oct 9, 2012

Steven Parker provided excellent professional service. He was available for questions and quick to respond. Steven went above and beyond while handling the return of our leased vehicle, while facilitating the purchase of a new vehicle.

drjonathandoll

Oct 7, 2012

We really enjoyed the thoughtful approach of Jim in the store, Trey in the back office, and Aimee by email. They both made us feel welcome, respected, heard, and our needs meet exceedingly.

gallop

Oct 7, 2012

Jim is an extremely professional sale rep who made my purchase experience a pleasure. He was willing to extend the extra effort to make my deal happen. I love my new Tacoma and look for to fast reliable service for years to come. You guys keep up the good work and you'll get nothing my great recommendations from me. Thanks to Aimee & Matt as well.

michelle.m.stovall

Oct 4, 2012

Jim went above/beyond at making our experience purchasing our first Toyota Rav 4 (2004) a very good one. We were very tight on our budget with what we could afford at this time and Jim seemed to make everything work for us. He made it happen and that is what we needed. We had a few mechanical problems the first week and Jim made sure that everything was taken care of immediately, and I really do appreciate that, alot. I have and will in the future recommend Toyota/Jim to my friends and family. I have never visited a car lot that had a team working for them like Sunshine Toyota in Battle Creek. Thanks so much!

Gregory J Good

Oct 3, 2012

Laurie was great to work with, friendly and very helpful. She was able to take three cars in on trade-in (two, site unseen) to make our deal possible. They even came to our house to pick up the two other unseen vehicles so that we did not have to drive back and forth.I look forward to my next purchase from Sunshine Toyota. I recommend them, and especially Laurie, to everyone. No pressure, just great and friendly service.

Larryduffy

Sep 28, 2012

Chad Rose is a fantastic salesman. He was so helpful, friendly and through in his explanation of the features of our new car. Dennis attended to every detail of the paperwork, so helpful, and professional.We would recommend this dealership, Chad and Dennis to any of our family or friends.

VyAnn

Sep 25, 2012

We were very pleased with our experience at Sunshine Toyota and would highly recommend them to our friends. Jim was very knowledgeable in not only vehicle knowledge but gave us all the information we needed regarding financing or leasing. It was a very positive experience.

KEvans8664

Sep 24, 2012

We've bought a total of 6 cats from Sunshine Toyota. All but 1 was purchased from Randy. He isn't a high pressured salesmen. He listens to what we want and puts us into the correct vehicle for our family. He doesn't try to sell us something we don't want. We aren't treated like a sale or money. We're treated like friends or the family. He's always a pleasure to work with. Well definitely be going back to Randy.

Betty Krueger

Sep 14, 2012

Steve is a friendly person who made us feel so welcome, He was so helpfull with all our questions, He gave of his time with out a feeling we were in his way, He joked with us, laughed with us, and had a good time in all with the sale. He is a great salesmen.

OPNYD

Sep 13, 2012

This is my second purchase from Sunshine Toyota. It proved to be a seamless experience obtaining a new Prius from Jim Froelich & team. The price was quickly agreed upon and delivery transpired without a hiccup. While (undesired) additional products & adjunctive services were appropriately presented, I did not feel pressured to purchase. Thank you for your service and to Toyota for a truly great product.

blrafaill

Sep 6, 2012

SERVICE: Sunshine's service people are friendly and get the work done. They have also worked with us when situations came up that would cost us more money than we had anticipated.We just drove home with our new Prius yesterday. This the second new car we have purchased from this dealership in the past 7 years and we will return to them again. Jim worked with us without pressure over about a two month period of time even though we were shopping around for different makes/models and working with several dealerships. When we told him we had found a better price on the Prius of our choice at another dealership, he did his best to match their price. We waited over 2 months for our new car, and when the one we wanted finally came in, Sunshine held it for us for about 3 weeks to accommodate our situation even though they needed to get it out of inventory and probably could have sold it immediately. The financial person we worked gave us no double talk and got us in and out quickly. I am sure the fact that we were paying cash for the car made a difference, but we appreciated not getting any pressure to "add on" anything at the end.We liked the fact that Jim was a good resource of information as to the "bigger picture" regarding the current cars Toyota has in relationship to other cars available and was able to fill us in on what might be coming over the next year or so as we might begin to look for another car in two years.Thank you Toyota for your great products (we have had Toyotas for years) and down-to-earth/people friendly sales and service personnel.

YvonneRobinson

Sep 5, 2012

Steve did a wonderful job of providing me with information and answering my questions, dispite the number of calls and visits. There was no pressure to buy. Steve provided me with all the financing options, as well as additions to my Camry which made it my own. Would recommend Steve to family and friends who are looking to buy a Toyota.Yvonne Robinson

SequoiaBuyer

Sep 3, 2012

We recently purchased a new Sequoia from Sunshine Toyota. We traveled from out of state to get the vehicle and felt like we received a great deal for our trade-in and a great price for our new truck. Aimee, Matt and Trey were all great to deal with and no non-sense. We were able to test drive the vehicle, negotiate prices and drive our car away in 1.5 hours.

cheryl.anderson.376

Aug 31, 2012

Last month my husband and I went Sunshine Toyota to look at buying a used car. We worked with Chad Rose -- in addition to other employees. Chad was extremely helpful and kind. He had us try out three different cars, and was very easy, honest, and comfortable to work with... He even offered Mike his new "toyota" hat :)..... We love our new toyota - everything about it. I feel like we dealt with a very professional, yet easy going sales person - working with Chad Rose. I would recommend anyone looking for a vehicle to look him up at Sunshine Toyota!!!I also found Trey (F and I) to be very courteous, take his time, and find the best deal for us... Again, we thank you, and will be back for future business.Cheryl and Mike A.

markbitman

Aug 23, 2012

This is the third car I have purchased from Sunshine Toyota. I live in the Lansing area and will commute to Sunshine Toyota in Battle Creek. Here I have found true honest working individuals who care about their customers. Chad Rose, my sales representative, takes the cake when it comes to car sales. He knows his product line and is willing to work with you to make the options work. He has gone out of his way to be of assistance and even while waiting in the Customer Service center for oil changes he always comes over and shakes my hand and welcomes me. He has called me several times and has written me e-mails just checking on my car and if I need anything special.The dealership itself is very clean. I enjoy using the high speed internet and the service center is world class. They have comfortable seating (waiting area) and I enjoy the dri6ve to get my oil changed and other repairs. The hours of operation for the service center meet all of my expectations.The parts department seems well stocked. On one occasion I ordered a new updated DVD for my navigation system. It was in within a couple day period of time. They gave me great instructions on how to install it into my system.Lastly, the Finance Department is full of trained professionals. This time I worked with Trey. He had all of the paperwork waiting for me when I came and picked up my new 2012 Camry XLE. Basically, I went in there, he knew what I wanted and I basically signed the documents and next thing I knew, I was out driving my new car back to Lansing.

kenritt270

Aug 13, 2012

This guy and delaership saved my weekend.They took my car in at 1PM on a saturday and had it fixed in two hours.This was after I spent 4 hours saturday morning trying to find an open service shop in Hillsdale without any success.If I lived within 50 miles of thie dealer I would never go to another.Ken

karlosk

Aug 10, 2012

Chip went the extra distance to make this a pleasant car sale transaction. He worked with us on an issue after we purchased the vehicle and made it right. I appreciated the fact that he also stayed late to allow us to test drive a vehicle. I would recommend him to other buyers who are looking for used Toyotas.

ssteeby

Aug 9, 2012

We purchased a Rav4 in 2008 and were pleased with the vehicle and the salesman. We have been pleased with the service for 4 years, too.We went back this week for a Tacoma and were equally pleased with the salesman, the service and the deal.

al white

Aug 7, 2012

knowledge;attention to match the vehicle to my needs and my past experince with their service department.They seem to under stand customers needs ; If they are not met the customers do not come back. Iam satisfied.

1945grousechaser

Aug 3, 2012

I spoke to Jim about the tundra,and options that I wanted. Jim said he thought he could locate a truck for me, we then talk about price and he was able to come up with a price that I was comfortable with. Jim also told me about rust,paint,interior,protection pkg. that sounded great. Jim was able to locate and deliver the tundra in a couple of days.

jeff grant

Jul 31, 2012

Ian was informative, patient, and knowledgable concerning our questions. He showed us the car that met our particular needs and brought out features that would be important to us. Very professional, yet friendly also.

Catherine Gay

Jul 28, 2012

Great job by Steve and everyone we dealt with. We stopped back in for service to upgrade the car to meet Toyota's Certified used car warranty and were impressed with the service department also.

JanosBatchi

Jul 23, 2012

I bought my first Toyota (1992 Camry) from Sunshine in 1992, which by the way, is still on the road 20 years later - my son owns and drives it now. My current purchase (RAV4) is my 6th purchase from Sunshine - 2 were leases I turned back in at the end of the lease. I have always been made to feel like "family" - both during the sales and then later when I bring the vehicles in for service. ONLY Sunshine services my Toyotas!! Randy was my salesman for my current purchase. He represented Sunshine in the manner I have come to expect - a professional, knowledgeable and courteous man with a great sense of humor. Randy arranged for a test drive of 2 RAV's and then I submitted my "wish-list" to him and within about 2 weeks - he had my vehicle! I purchased it last Wednesday! I've had it now for less than a week but just love it. Randy was the consumate salesman! He was always "right there" without being "in your face". I really appreciate that since I hate a "hard sell" and will walk away from a hard sell salesman. Sunshine has earned my trust over the years as the premiere regional dealership!!

marcyfantel

Jul 23, 2012

I am sorry that I purchased a vehicle from Sunshine Toyota. The paperwork was sloppy and incorrect. They were slow to respond when I had concerns or corrections. Overall, they seemed to not care about me or my business.

Marie-Josee

Jul 21, 2012

Randy was awesome at making what can sometimes be a straineous experience, a really fun one. I could not wait to drive my new car and after looking and looking, he found the perfect match. Thank You for your patience. This is the third car I lease with help from Randy and I sure will go back in the future.Again, thank you Randy you are awesome.Marie-Josee

CSHOOK

Jul 19, 2012

Aimee Alger was a pleasure to deal with on a used car purchase. I must say I have always had resevations in the past dealing with most high pressure car salespeople but not Aimee. Aimee was probably the nicest car salesperson I have ever dealt with and left us most satisfied with the entire experience. Thank You Aimee, I know who I will come see in the future when the need for anther vehicle arises. Your low key no pressure approach was very much appreciated and your thoroughness throughout the process was superb! I will definitely recommend you & Sunshine to others. Thank You Aimee for a great job!

KarinCanfield

Jul 6, 2012

Jim was very helpful from the moment we walked in. He was very thorough in showing us the features of the car and made sure we knew how everything worked before we drove off. We amticipated walking in and finding the deal not being what it said it was, because that is usually the case in car shopping, but everything in the lease was very straightforward, no hidden fees or surprises, the down payment and payment were exactly as described and we got a GREAT deal! Sunshine Toyota will be our dealer for life as far as I'm concerned, so nice to walk in and not have that feeling that they're pulling something over on you. We kept waiting for the tricky "fine print" but it just wasn't there! Thank you!! :)

burkeaj11

Jul 3, 2012

I had a great experience buying my new car at Sunshine Toyota. The gentlemen I worked with helped me to be well-informed, but did not pressure me to buy add-ons that I did not want. For example, I didn't want the extra protective coating on the interior or exterior, but Jim and Dennis explained what was available. They were not pushy when I did not express interest. Finally, they worked hard to find exactly the color and type of car I wanted, which I really appreciated.

Indian Lake Papa

Jun 26, 2012

I have been buying cars now for over 40 years. I have had Some great experiences and some poor experiences. Aimee Alger is the best! I have now purchased two different vehicles from her at Sunshine Toyota over a 2 year period. Sunshine Toyota is the best of the best.

dlruhl

Jun 18, 2012

We were extremely pleased with our sales consultant, Laurie McClean. She was warm and friendly and made us feel like a valued customer. We especially enjoyed receiving her hand-written thank you note in the mail. Overall, we were impressed with Sunshine Toyota and the rest of the staff we encountered. Also, we LOVED the racing stripes that Laurie arranged to have done at our request...It made our Mini perfect!

figgylizzy

Jun 14, 2012

Chip was AMAZING to work with. I live 2 hours away and delt with 2 dealerships near me that were TERRIBLE!! My parents purchased a car through Sunshine Toyota a few years back and said to call them but I was hesitant because I was so far. I figured dealerships were all the same. After I had the bad experience through the other dealerships I figured I had nothing else to loose. It WAS THE BEST THING I COULD HAVE DONE!!! I called and spoke with Chip and explained my situation. I waited over 2 weeks for someone to get my car in and to be found and still was no where with the other dealerships, and Chip had everything done for me in 24hours and all over the phone. He didn't have me waste trips coming that far and he stood by his word. It was everything I wanted and more! It all seemed too good to be true! I had waited so long for someone to help me. He kept in contact with me every step of the way, making sure that it was all perfect! When I finally arrived at Sunshine Toyota, he was already there and waiting for me with open arms. Everything was PERFECT!! I would recommend Chip and Sunshine Toyota without hesitation and I was VERY IMPRESSED with the service that I received. I purchaed my new car yesterday and even heard from Chip this morning to make sure that everything is good and that I am happy. I could not be happier.

jlockyer

Jun 12, 2012

We recently purchased a Camry Hybrid and I have never been more pleased with a car. From the first time I spoke with Bob Suprenant about the kind of car I wanted to own to the final purchase, I was happy with the honest, informative, and helpful work he did. I love the car---I recommend Mr. Suprenant and the 2012 Camry Hybrid to everyone.

Car Mama

Jun 5, 2012

We had excellent communication via phone and e-mail prior to our arrival, but must have visited the dealer on an exceptionally busy day. Our sales agent had 2 other buyers on site so we waited about 40 minutes to test drive the car, and another 20 minutes to talk with a salesperson about buying the car. They have a TV in the lobby which loops the same infomercial every 20 minutes--needless to say, we now know more about hair removal than we ever cared to know. Also, they had to deliver the car to us for "cleaning" and because they did not accept our debit card for purchase of the car. The car arrived late the following day with 3 (three) new stains on the drivers seat!! Looks like they spilled glue on the upholstery...it won't wash out. We're happy with the car overall, though doubt we'll be back to this dealer. If so, we'll come prepared to handle the lengthy wait.

clarkni9

May 17, 2012

My experience at Sunshine Toyota was excellent! The staff was very friendly and helpful throughout the whole process of buying a new car, trade-in, financing, and following up. I would recommend anyone looking for a New or Used car to check them out. Jim Froelich was a pleasure to work with during the whole process. Dennis was also very helpful during the financing part of the purchase.

Dicross

May 17, 2012

I didn't feel great pressure to purchase, which is appreciated. Jim was knowledgeable and able to share with me the points of interest to ME regarding the Prius. I felt that I had room to make decisions and change my mind as well.

Toyotagirl4Life

May 14, 2012

I recently purchased my first newer used vehicle in 16 years. Steve Parker was the saleperson who assisted me. This being my first car purchase on my own Steve was very helpfull in getting me finaced for the monthly payments I wanted and I what I could afford, he was concerned with making sure he did not go over my budget and still getting me into the vehicle that I wanted. He was always friendly and helpful whenever we spoke, going out of his way to help. I would recommend Steve Parker to anyone who is looking to purchase a new or used vehicle and wanting a friendly saleperson who is concerned about what you can afford and not just making a sale.

suekey73

May 7, 2012

Prior to walking into Sunshine Toyota dealership, I was referred by another extremely happy customer. I have been shopping online & in the newspapers. I had an idea what I wanted but after speaking with Jim Froelich my salesman, he asked me what I wanted & what my preferences are. After test driving several vehicles I sat in the Prius & I knew this was mine vehicle I would be purchasing. I will be recommending this dealership to all my friends & family.

Robert Hamilton

May 6, 2012

We have bought several cars from this dealership. The service is always excellant. We have always been very satisfied with their service and sales. Aimee has always been great to work with. We will keep coming back. We are treated like we are valuable customers every time we are at the dealer ship by every one, service and sales. Thank You again, Bob and Norma Hamilton

scaw528

May 6, 2012

They were great to work with!!! We had some questions after our purchase and they were wonderful and went above and beyond to help us understand!!! Very professional dealership!!!

bwsiggie

May 5, 2012

BWSIGGIE.I ahd bought a 2008 prius 1 year ago and dealt with steve parker and at that time steve parker was and still is the best car salesman I have ever dealt with and I'm 41 yrs old and have dealt with alot of car salemen and now one year later may 3rd 2012 I went back to buy another car and went to steve parker and the results are the same steve is the friendliest men i have ever had the pleasure to deal with I had so much fun working with him and enjoyed my time being at the dealership and he went above and beyond of what a car saleman should do and I do believe I have found the salesman that I will do all my business with no matter where he works and I highly recommend doing your business with him also.

newtruckbuyer1

Apr 29, 2012

This dealer did everything for me. While another dealer in the state would only order me what I wanted from the factory (45 to 90 days), Jim Froelich at Sunshine found exactly what I was looking for and had it on the lot in about ten days. Also told me about dealer incentives that the other dealer did not. Truck is just wonderful, and so was Jim.

ernestromer

Apr 21, 2012

A+++ After calling over a dozen dealerships in 5 states and not finding the right car, Google found me Sunshine Toyota and the perfect brand new car! Other dealers were telling me it would take a 3 weeks to 6 months wait! Tech savvy salesperson Mr. Phillip Overley made the sale super smooth. It was done in 1, 2, forget about 3, --- it was that turbo fast. Called one day and next day flew in and they picked me up from the airport and closed deal in minutes w/ Dennis Walters. Professional place. Super friendly staff

Spazzed

Apr 12, 2012

The experience with this dealership and Steven was great. Steve made it enjoyable buying a 4Runner. I have no hesitation recommending this place. I drove an hour one way and it was well worth it. Thanks.

MReid2063

Apr 5, 2012

Jake was knowledgable and friendly. He worked hard to get us a great deal on the car we wanted. He made sure we were comfortable while we waited for the paperwork to be completed. Once our car was ready, he went through all of the features and explained how everything worked. Jake did an excellent job. In addition, the other team members who worked on our papers were courteous and friendly. We will definitely tell our friends to shop Sunshine Toyota.

fmorris503

Mar 21, 2012

My wife and I closed on a 209 Prius today. Salesman steve was super in knowledged helpfulness and compteency.Matt was fair and fiendly. Dennis was also expert, competent on time.At this point I feel I have we have upgraded my wife's transportation life with a quality economy vehicle for several worry free years.

like to travel

Mar 17, 2012

my husband and I were very very happy with Chad Rose are sales man.We were also very happy with the manager.We would have to say in all the years we have purchased cars sunshine toyota was the first one we can say we were 100% happy with every one at sunshine toyota. Also the finance person Dennis.

mjh1990

Mar 9, 2012

I was very pleased with my experience when finding my new 2011 Toyota Yaris. I was helped and welcomed from the start. I was shown all the different options based on what I was looking for and able to easily narrow my decision down. I was able to test drive many vehicles and was especially happy with all the research that was done for me to answer all my questions and make sure the information was accurate. The Toyota Yaris was pointed out to me based on what I was looking for and for a great deal I couldn't find anywhere else. Overall, I was very pleased with the customer service and friendliness of your staff. I liked how you followed up with me after I purchased my new car to make sure I was happy and didn't have any problems. I would happily recommend you to people I may know who are looking for a new car and let them know what a good experience I had. Thanks you for all your help.

bettynews

Mar 7, 2012

Not very often do I give perfect scores when giving a review - because after all perfection is pretty uncommon. However, I have to give credit where it is due. Sunshine Toyota was actually the (3rd) Toyota Dealership I worked with on the car I ultimately purchased from Sunshine.They weren't the best because they offered the best "price" - they were the best in every other area and the "best price" was really a bonus.After many years of sales experience on both sides of the desk. I would say if you want to buy a Toyota at a fair price from the most customer focused dealership then don't waste too much - see Aimee at Sunshine. In the car business integrity has been pretty rare unfortunately - but if working with sales people with the highest integrity, matters to you, Aimee is definitely the person you want to work with and Sunshine Toyota is the place you want to do business.

rgeno

Feb 4, 2012

I just bought a 2009 Toyota Camry, and I'm very pleased with the price as well as the service. I don't like to haggle over price at a car dealership, and I found that my saleswoman was very friendly and accomodating without making me feel pressured into buying. The dealership was busy every time I went there, which shows me that others have heard that this is a great, friendly, customer-oriented place. I hope to do business with them in the future.

Kathie Brown

Dec 29, 2011

The purchase of my car was a pleasant experience. Our sales person (Jim) was knowledgeable, understood what we wanted in a car and did a perfect job placing us in just the right vehicle. I appreciate the time he took with us on explaining all the add on features that were available that I wanted. He helped us make a wonderful choice without being pushy or overbearing. Kudos to him. I would not hesitate on suggesting Sunshine Toyota and Jim to anyone. Thank you!!!!

ploehn1

Nov 15, 2011

We traded in our 3 year old Toyota Corolla for a newer one and reduced the payment. Jim took care of every concern we had with a smile. All of the employees we encountered were very pleasant and helpful. We will recommend Jim and Sunshine Toyota.

RMFinder

Nov 11, 2011

This seems to be a very customer friendly place. Jim Froelich was pleasant to work with. After visiting other local Toyota dealerships, Sunshile Toyota and Jim were the only ones to offer me a decent price even though I had never met the man personally and did all of my negotiating over the phone. I am very happy with my decision to go with the new 2012 Camry. It is a great looking car. Thank you Jim!!

buddyboy

Nov 10, 2011

Very knowledgeable in vehicle. Friendly service. Jim was responsive to my requests and searched for the truck I wanted. We had to settle on my second choice of color, but was happy with results. Vehicle ready when promised.

sparty80

Oct 31, 2011

I bought a new Tacoma. The truck was on my list of 3 that I liked and decided to choose it . The salesman Chad Rose took care of me and is great to work with. They got my truck preped and ready for me quickly.

fabearrings

Oct 28, 2011

This purchase was my third from Sunshine Toyota. Once you have gone to the best there is no reason to deal with the rest! All the employees manifest what this company is about, service, fair pricing, no pressure sales personal, all done with a smile. No one every appears to be having a bad day here!!!My salesperson, Jim was calm, very versed on all models, enjoyed his work enviroment, and did NOT pressure me into anything, all questions were answered, what more could one ask for?I will continue to go to Sunshine for my automobile needs until I can no longer drive.Thank you Sunshine!!!!

sredfiel

Oct 24, 2011

Quick and friendly service. I was in need of a new car and within two trips to the dealership I had picked one out, got approved for a loan through the dealership, and left with my new car. The whole process was easy and smooth, and I highly recommend Sunshine Toyota.

Cindy S.

Oct 20, 2011

I found the pre-owned Jeep I was looking for at Sunshine Toyota through Cars.com. I was hesitant to drive to that dealer because of the distance from my home. After talking with my salesperson, Aimee, by phone, I decided to make the 90 mile drive and was so glad I did. Everyone was helpful and friendly and honest! No bad surprises, in fact, they exceeded my expectations. I would definitely purchase from them again.

omwdab59

Oct 1, 2011

This is my 4th Toyota I have purchased from Sunshine Toyota. I got quotes from several other Dealerships, but Sunshine beat them all. I like spending my money locally ... but I also like knowing I got the exact vehicle I wanted at a price both of us are happy with. More importantly, the process was very comfortable. There was no "hard sell". That showed to me they are confident in what they had to offer and were willing to answer all my questions. Overall, very very good job!

thlucas

Sep 21, 2011

Dennis and the crew at Sunshine Toyota exceeded our expectations in the purchase of our new 2011 Toyota Sienna Limited, which was also our first new car purchase. I was quite frustrated with local dealers in the Omaha NE and surrounding area, as noone had what we wanted, could not tell me when they would receive more inventory, and just wanted to sell me what they had in stock!One thing that pleasantly surprised me on the Sunshine Toyota web-site was that they displayed actual photos of 80% of the NEW inventory that they had for sale! Every other Toyota web-site that I visited had stock photos of their inventory! They also had a no-nonsense / low-pressure sales approach, which I really appreciated. All of my questions were answered patiently and with promptness!Dennis also made arrangements for me to fly into Chicago and meet me there to pickup the van. They were great people, and even called to check up on me as I drove the 7 hours from Chicago to Omaha!I would highly recommend sunshine Toyota for all of your new card needs! Thanks again to Dennis and crew for everything!Todd Lucas

CEtheridge

Sep 8, 2011

On Sept 1, 2011, we purchased a 2011 Camry. The sales people were courteous and fun to work with, especially our salesman, Jim Froelich. Jim was quick to get the keys for any vehicles we were interested in checking out; he was very knowledgeable regarding the specs on all the cars. Once we made our decision which car to buy, the process of purchasing our new Camry was lenghty. We spent about five hours at the dealership between looking at the cars, making a selection, filling out the papers, etc.; we understand the paperwork and approval process takes time however we were pretty stressed by the time we left the dealership. From a consumers perspective, one suggestion is to improve on the time it takes to process the purchase, run the credit reports, close the deal and prep the car for delivery. My husband and I would have welcomed a proposed appointment time to return, sign everything and take delivery on the new Camry. This is our second Camry purchase from Sunshine. We purchased a new Camry in 2000 and still have the vehicle. Our experience(s) with Sunshine are always satisfying. Thank you for being one of the priemer dealerships in the Battle Creek Community.

gilletto86

Sep 4, 2011

Dennis was very helpful. He was able to work with my budget. He also took care of some problems with the car (bad wiper blades and crack in windshield) before we drove it home. As long as he stays competitive in price I would love to deal with him again.

Dominic Mallamo

Sep 2, 2011

If you want a fair, no hassel deal, go to Randy Di Biaggio. Everything Randy promised, he delivered. We are very impressed with Randy and Sunshine Toyota.

motz

Aug 26, 2011

Car buying could not be easier. Every question answered in detail. Very friendly, patient staff. Have been to this dealer for service in the past. Quick, fair priced service. No complaints.

trivetcollector

Aug 12, 2011

I purchased my first Toyota from Sunshine Toyota in 2009. After totaling my car in an accident, I e-mailed the salesman that I sold me my first Toyota, Jim, and told him what had happened and that I was in the market for a new car. He quickly replied to my e-mail, and was very concerned for my well being. He had a newer of the Corolla S, that I loved, and I was able to purchase it the same week that I lost my old car.

ds2499

Aug 7, 2011

We had a wonderful experience when buying our "new" used car with Jim Froelich. We had been looking at another car at a dealership in our hometown of Grand Rapids, but the salesman was pushy and just not pleasant to work with it all. We decided to take a ride to Battle Creek and check out a couple of cars at Sunshine.It was well worth the drive. They closed at 4 on saturday and we got a late start to look at and test drive the car but he was patient and we never felt rushed.We felt we got a great deal on a great car. Thanks Jim!!Dave & Sharon

EricDiller1

Aug 5, 2011

I was blown away by the willingness of the dealership to work with me and my wife with our trade in. We knew that we had negative equity and we knew it was going to be a challenge. I had been working with another dealer and they refused to negotiate on the trade in of my car and offered a aweful low trade in price. When I spoke with Dennis he told me that they would do their very best to make it work. In the end they gave us what we felt was a fair trade, found an awesome loan on the car and delivered on everything they promised.I will continue to refer anyone I know to Sunshine Toyota and Dennis! Finally, an honest and ethical dealership that wants to earn your business.

chodgson

Aug 2, 2011

We ordered our Prius in May but it was not available at the time. Our Salesperson, Jim Froelich, kept in touch with us. Although we were not able to make any kind of a deal on the car, at least they did not charge us over sticker price on it (like some dealers have been doing).

lamber73

Jul 31, 2011

Sunshine Toyota in Battle Creek, MI employees listened to my requests, helped me solve problems and made valid suggestions about ways to get what I considered priorities in a vehicle. They were respectful in recommending added features that would meet my needs, and not pushy about "deals" they just wanted to sell. I feel the sales staff are honest and trustworthy. Follow up phone calls were made by Bob to me to make sure I was satisfied with my purchase. Thank you.

Indian Lake Papa

Jul 29, 2011

Had an appointment at 8:30AM for LOF and fix a remote key issue. All work was done timely and accurately. I enjoy working with Courtney - she is friendly, courteous and very professional. Thanks Courtney. Sunshine Toyota is a great dealership - always treated very personally.

mccluret

Jul 28, 2011

The information from the web site about the van I purchased matched very well. The Sales person was friendly and helpful. The financial representative did not try to pressure me into anything more than what I wanted. Nice.

eddy54

Jul 17, 2011

Recently puchased a Camry Hybrid from Sunshine Toyota with the help of Laurie McLean. She explained everything fully, was very thorough, and stayed in contact. Very friendly, helpful, and competent. Having been a business owner for 30 years I know how important customer service is, and so do the people at Sunshine Toyota.I look forward to dealing with Laurie again.

beatsonmm

Jul 14, 2011

The easy sales philosophy is what makes the Sunshine experience outstanding. The team gives the buyer time and space to look, learn, and compare. They will jump in when asked or needed but they don't push their way in. Prices are very competitive and the team will go out of their way to locate the exact vehicle you want.Finally, Laurie McLean came through for us again in finding the vehicle options we were looking for. This is the second new car we purchased from Sunshine Toyota and I will be back for a third.

S2Spaulding

Jul 14, 2011

This was our second purchase from Sunshine Toyota and I would recommend Sunshine Toyota to everyone. Our sale person, Randy Di Biaggio was very helpful in finding the 2011 Toyota Tacoma for my husband and the experience of the purchase went very smoothly. We feel your customer service is excellant. Thanks Randy for being so patient with us!!!

Larry99

Jul 12, 2011

Over the years, we purchased six cars from Bob Surprenant. He has earned our trust and business. I came into Sunshine Toyota for routine service with my 2010 4-Runner. While visiting with Bob, I was shown a 2011 Highlander. Bob made it easy to move into the new 2011 model. I highly recommend Bob to anyone interested in buying a new Toyota. He is honest, fun and a pleasure to deal with.

dlmartineau

Jul 9, 2011

I bought a vehicle before with Bob, He is very pleasant and does his best to work with our needs and the work out the best deal. We had planned to leave for vacation on Monday, so Bob made sure we had our new vehicle from Detroit by Saturday.

Maxine Hool

Jul 8, 2011

I came to your dealership looking for a good used car in the $10,000 dollar range to give to my seventeen year old grandson. I was nervous about being taken advantage of because I am a woman (82 years of age), never having purchased a use car before in my life. Laurie put me at ease showed me three cars, every one of them nicer than the last. I made the decision to buy the 06 Chevrolet Impala Lt. Laurie treated me in a very professional way, as did the other members of the sales team. I would recommend your dealership to friends.Yours truly Maxine Hool

anitagraves

Jul 6, 2011

Dennis was great! I was so impressed with how easy it was to buy a Toyota Certified used car on-line! I live in Indiana and I found my Toyota Solara on-line and it was exactly what I was looking for. I called the dealership to see how they could help me get this car. Dennis offered me a couple of different options so I could at least see the car in person, ultimately, Sunshine drove the car to me in Indianapolis. It was so simple! I can't believe it. I have heard some people complain about how long it takes to buy a car; I found just the opposite to be true! The other great thing I loved about my experience with Sunshine was I NEVER felt pressured. I have walked away from many deals because I felt pressured, I can easily walk as soon as I feel the slightest bit of pressure. Dennis gave me my options and laid all his cards out on the table. I was highly impressed with the entire process! Thanks Sunshine and Thanks Dennis!

tjfahey

Jul 6, 2011

Dennis and the team at Sunshine Toyota were extremely helpful. The car I purchased was clean and ready to go when I arrived and as advertised. Everyone at the dealership was friendly. A scratch on the interior leather was repaired very well, and the entire process was straightforward and hassle free. I was happy with the price of my vehicle.

Nick Regas

Jun 30, 2011

This purchase was my second in the last 12 months from Sunshine Toyota. My experience with the dealership was good. The salesman, Jim Froelich, has always been very friendly and helpful. Jim made the process of buying the vechile extremely easy. I was very happy with the whole process. I would recommend Sunshine Toyota and Jim Froelich to my family and friends.

mclemore

Jun 29, 2011

As always was treated with up most respect when purchasing the vehicle. Selected the vehicle, vehicle was detailed and promised for pickup on time. Was treated as part of the Sunshine Toyota family. Service, information regarding the vehicle and all we needed regarding the vehicle was provided by the salesperson. A great place and the only place to purchase a vehicle.

Fahling

Jun 25, 2011

I didn't believe I could purchase a new car due to having an existing car that had negative equity and my credit wasn't the best. Chad and the financial guys made it happen for me. With much effort on their part, they were able to get a lower interest rate and within 3 1/2 years, I should be done with my negative equity that was added on the new car. I will still have a nice car and could buy a new car or trade it in, or keep it. I am very happy with my new car. It is a step up from my matrix as far as the ride and the room. I so appreciate the great customer service and the extra effort those three gentlemen put into getting me into a new car. They believed in me and I am a returning customer to that dealership. I am very thankful and those three gentlemen have the best customer service skills. Thank you.

rswaynick

Jun 23, 2011

I had been driving a 1997 Ford F150 since 2000. So after 11 years and 123,000 miles I decided it was time to upgrade. I had been looking at 04/05 Nissan Maxima's for around $12,000-$16,000 but the vehicles had 60,000+ miles. Then a Nissan Altima was brought to my attention at Sunshine Toyota. The Altima was an 08 with 27,000 fully loaded and it looked like it had never been driven. The Altima was nearly $18,000 which is more than I wanted to spend but for the condition of the car and for how new it was I was willing to spend the extra money.I got down to Sunshine Toyota as quick as I could and started looking for the car. About that time it came rolling back into the lot with a couple who were just finishing a test drive. I looked the car over and took a test drive but was hesitant about the money. Jim Froelich recommended putting some money down to hold the car if I was interested. Again I was hesitant but put a credit card on file to hold the car.Good thing Jim talked me into it because the other couple called while we were doing paperwork to put a deposit on the car.I got the car and I couldn't be happier...Fantastic car...totally worth the money and I am very glad Jim talked me into the deposit. It would have been awful to let that car slip away.

cinfoster

Jun 15, 2011

I was pleasantly surprised at the customer service I received at Sunshine Toyota. Dennis was very informative without being pushy. They had a great selection of cars to choose from - both new and used. I think I paid a fair price and so far I am completely pleased with my purchase. I will be recommending Sunshine Toyota to my friends and family.

a6marks

Jun 14, 2011

I had never been to Sunshine Toyota before, but after looking at tons of cars online, they had the best selection and their ratings here were so good I figured it was a pretty safe bet. I went there only intending to look at the car and get some financing information, but Dennis and the finance staff made the whole process so easy and pressure-free that it was an easy decision to make the purchase. That was probably the best thing about working with Sunshine, no pressure. I've been to other dealerships where they make it seem like if you walk away from the car you're making a huge mistake and you'll regret it for the rest of your life, there was none of that at Sunshine Toyota, just friendly people trying to be helpful! I would wholeheartedly recommend this dealership.

lilkuba

Jun 4, 2011

While searching for a used vehicle, I came across one at this dealer ship that sparked my interest. I was contacted by a sales representative who was very helpful in answering questions, providing photos and offering different finacing options. I also received contacts from both the Finance manager and General Manager letting me know that they were there to help were they could and also provide any answers I may have. At no time did I feel pressured into making a purchase. The sales representative I felt went beyond a normal interaction to make sure I was informed. I was not able to make a timely trip to test drive the vehicle due to personal commitments, but felt that the team I worked with was truly looking at my best interest. I am continuing my search for vehicles and have received some updates from Sunshine when something that might be of interest to me is in their inventory.

molly24

Jun 4, 2011

We went to the dealership 6 months ago and never received any pressure. We went back about two weeks ago and met with Jim. There is no high pressure sales job from this dealership. They present the facts and let you decide. Jim went thru the vehicle and explained all the features very well. This is the only dealership that came highly recommended from previous owners of Toyotas.Thank you Jim and Sunshine Toyota.

Shane_Carter

Jun 2, 2011

Had a great expereince with Sunshine Toyota. The staff was very curterous and very patient. We had got into a car accident which totaled our car. Sunshine worked with us while we were waiting for the insurance check and even let us take the car home early while holding our down payment until we got our claim check. If your in the market for a new or used Toyota, I would start my search with Sunshine.

rich.fox

May 31, 2011

From the first visit to the final sale, Chip (salesman) was very attentive, informative, friendly and available but not pushy. We also enjoyed meeting with Glen when we closed on the car. we bought a great '05 Camry with low miles and in great shape. The additional protection package as well as the extended warranty made good sense to my wife and I. A great experience buying a used car!

dspringer

May 26, 2011

I am a single mother recently divorced. My car that I have owned since 2003 has been falling apart a little at a time. My repair person kept telling me I still have a good car its just with mileage its going to start to nickle and dime me. Well my idea of nickle & dime is $50 not $500 or more. It was time to start looking. My sister works for Denso and she said lets just look at Toyota. Our family has always been American vehicles and we did compare closely. We met Randy and right away he made me feel comfortable. He was honest and assuring and allowed the many questions that we had. Everyone else in the office was talking to us as well, considering my sister and I are both quite talkative its hard to not engage in conversation with us when we are together. Everyone was very nice.

jenniyo

May 6, 2011

We were very happy with the service we received at Sunshine Toyota. We had been searching for a vehicle for 3 weeks and were having a hard time getting anyone to return our calls. My husband called after business hours and left a message. Dennis Walters returned our call later that night saying that he had received our message and would call in the morning. And he did. My husband asked for him to email more pictures of the vehicle and he did. The questions my husband asked about the vehicle over the phone were answered truthfully, which we found out after we drove over an hour to see the vehicle. Everyone at the dealership was very friendly and accomodating. The price was fair and we are thrilled with our new (to us) van!

doug.yoder

May 4, 2011

We found the 2003 Honda Odyssey on autotrader.com. That evening i called after hours and left a message for Dennis. He called me back later that evening. The next morning he emailed me with the info that he said he would. Two days later i called and we negotiated a deal. We live a 1hr. and 20mins. away so i wanted to know if it was worth driving there. When we arrived later that day, we found the van to be everything that Dennis said it was. Thanks to Dennis and the other freindly staff at Sunshine Toyota we are completely satisfied with our purchase.Thanks,Doug and Jennifer Yoder

buttercup77

May 1, 2011

The Service was outstanding. Phil went above and beyond to get me into the car I wanted and with outstanding service. When I went to pick up the car everyone was extremely friendly and helpful. The signing went smooth and everything was explained as should be. This was by far my best experience ever and I lease a car every 2 yrs.

slilly73

Apr 29, 2011

Dennis made it an easy decision for me to exit my current lease a couple of months early and lease a new vehicle. His initial price quote seemed very fair and there was no reason haggle. He had the car delivered to my door and picked up the other one at a time that was convenient for us. The whole thing was an easy process.

Terri Sutherland

Apr 26, 2011

I couldn't be happier with my Toyota decision. I had been out car shopping for over 2 weeks equipped with the Consumer Report Guide. The car I selected at Toyota had all the features I wanted and a couple that I hadn't planned on, namely navigation, a V6 and moonroof. I loved the outside color and interior of the car more than any other I had found from Nissan, Ford and Chevy which were Toyota's main competition. The price was within $15 of the others...but had so much more in features.Here is what really sealed the deal for me. The salesman and the whole atmosphere at the "Sunshine" dealership. I had already told my salesman, Jim Froelich, that I wanted the XLE. I currently had a lease from Nissan with 2 remaining payments and was trying to decide the best way to handle the payments when Jim said "would you mind if I took a look at your leased car?" Within about 15 minutes he had calculated out the value of my lease, contacted NMAC and arranged to purchase it. Because my car had some equity he also lowered my payment about $10 per month. That really impressed me becuase the Nissan dealer never offered to "lower my payment" because of the equity. Jim also told me after the sale that I would receive free service work for the first 24,000 miles or 2 years (whichever came first). Their service department will drive me to work or where ever and pick me back up. My Nissan dealer offered no such service. Had I known all this earlier they would've had my last 20 years of business as well.

BillieJo Pena

Apr 25, 2011

Wow what a wonderful experience. Buying a car can be a scary thing but Chip (salesman) and Glen(finance) bent over backward to make our car buying experience exceptional! It has been over 13 years since we had entered a car lot to purchase a car and needless to say just looking at prices is enough to scare anyone. But Monday morning when we showed up Chip greeted us and listened to our needs and without any pressure allowed my family to decide what would be best for us. There was no "quick" sale or unwanted "pressure" to buy more than we needed or wanted.When we had decided on the make and model Chip turned us over to Glen for our financing and do to my mothers handicaps they brought the paperwork to the care and allowed her to rest in comfort during the 5 hour buying adventure. If any of my friends or family need a car I will gladly refer them to Sunshine Toyota and Chip.Again thay you Chip, Glenn and the rest of the Sunshine Toyota team...we love our new 2009 Scion xB. It will more than meet our needs for many years to come.

tomicamp79

Apr 21, 2011

I spent several weeks searching for a 2009 Corolla and noticed one on Sunshine Toyota's website. I requested information - and Aimee Alger was quick to respond. She even did a walk-around of the car while on her cell phone to give me a condition report over the phone. She was extremely friendly, efficient, and a pleasure to work with. I traveled to Battle Creek (from Flint) for this car - and was extremely happy with the experience. Great Job Aimee!Tom Campbell

kinnis228

Apr 20, 2011

Exceptional Dealer experience. I went there knowing what I wanted, had a specific Idea as to what I wanted to pay, and had a firm dollar I needed for my trade in to make the entire transation work.Well, the price they gave was LOWER than I was hoping for AND they met my trade in expectations.

206171

Apr 15, 2011

this was the BEST experience i have had in purchasing a new car. From beginning to end the customer service was superb, top of the line. Aimee answered ALL of my questions. Aimee was professional and knowledgable which meant a lot to me. I would HIGHLY recommend Sunshine Toyota!!!

jenanderk

Apr 15, 2011

We have been looking for a mini-van since January. I searched high and low and combed the internet daily, looking for something of quality and in our price range. A long and exhausting search!! I thought a Toyota would be out of the question financially. In one of my many searches, I happened upon Sunshine Toyota and a newly listed used Toyota (no pictures up yet). It sounded perfect, just what we were looking for, and I called them right away. I spoke to Dennis, and he was absolutely great from minute one. He was helpful, honest and forthright, and after dealing with a few different car dealers/salesmen during our search, he was a breath of fresh air. He didn't have a "sales pitch" full of pressure and words, he answered all of my many questions honestly and thoroughly. We drove to Battle Creek for a test-drive of the van, it was ready and waiting for us, as was Dennis. Matt was also there and came out to describe the various details of the van, he was also very helpful and informative.We were sold! Everything we wanted and searched for, we found. Dennis crunched some numbers and got us a deal we were happy with.Needless to say, our newused Toyota is the perfect fit for us. The kids are loving the DVD player, and I love being part of the Toyota family. I can't say enough great things about Dennis, and his no-pressure, forthright service. It's obvious he works hard for his company and equally as hard for his customers. Sunshine Toyota is truly a great place to deal with, and when the time comes, we'll definitely return to them. After dealing with a few Kalamazoo dealerships, I was starting to get very discouraged and disillusioned with car dealers in general. SO GLAD we found Sunshine.Thank you so much for all of the great support, Dennis and Sunshine Toyota! :)

09venza

Apr 12, 2011

I have now purchased four vehicles from Sunshine Toyota (two used and two new). I had a wonderful experience (again) with the Sunshine Toyota Team. I worked with Dennis Walters who I would reccomend to everyone. I had two phone calls with Dennis to talk about my options. On the second call he a rock solid plan for me and my new car (that was on a Friday). On Monday stopped in at 2:00pm and was out on the road in my new 2011 CAMRY by 3:30pm. Thank you again Dennis and the Sunshine Toyota Team.

toyota3

Apr 9, 2011

The reason we dealt with this dealership is because we wanted to purchase a Prius and this is the local dealership, which makes it more convenient for us. As compared to another auto dealer (different brand), this office was ill-equipped (2 broken printers) and disorganized (both visits kept us much longer than necessary - even when we had a specific time to pick up our car). Even though I, as the female of the twosome purchasing the car, would be the one driving the car, I was pretty much left out of the discussion. When we picked up the car, we were subjected to a rather dramatic demonstration/sales pitch for the extra paint and upholstery package. Once we finally got to see Glenn to do our paperwork, he tried selling us one of these packages even before going over the sales agreement. The only reasons we "recommend" this dealership is that we have purchased a number of vehicles previously from this dealership and have been satisfied with the service in the past and we also are very pleased with the service department.

lamireed

Apr 7, 2011

Sunshine had a good selection of used Prius which I could not find in Kalamazoo. There were NONE at our local dealer. I had a choice at Sunshine! I was happy when I found JUST the car I wanted. They did me a favor when they followed me home to pick up the title, which I had forgotten. I had a key problem, and they gave me a new one for free. Thanks, Sunshine!

chadw24

Apr 6, 2011

Sunshine Toyota of Battle Creek, Mi is a great place to go for a new or used car. Bob Supernaunt is very friendly and helpful with all questions and needs and makes the whole process of buying a car very relaxing. Sunshine Toyota always has given me the most fair price for my trade in vehicles too. Where as other dealers want my trade in for nothing.The sales pressure is also very minimal if even non existant. I have bought many vehicles from Sunshine Toyota and feel very comfortable taking the time I need to pick out the right car.I highly recommend anyone looking for a new or used car go see Bob Supernaunt today you will surely not be disappointed.

jstri1

Apr 5, 2011

This is the third vehicle purchased from Sunshine Toyota and always with Bob Suprenant. This arrangement has worked very well for me. The Vehicles have always been as promoted. Bob is knowledgeable, friendly, very helpful. At my age, I may not require another vehicle but, should I, I will return to Bob and Sunshine Toyota.

joandie

Apr 2, 2011

It's been about 13 yrs since I've bought a new car. My salesperson, Aimee Alger, was very accommodating, down-to-earth, honest, with a no-pressure-to-buy attitude. I visited another Toyota dealership in the area; however, I felt Aimee was the best salesperson to work with. She ensured a smooth sale. She took time to show me how to work all the bells & whistles in my new car, too. As regards to emailing Aimee with questions & concerns, she was very timely when responding back to me (within 24 hours or less). It is very likely that when the time comes to replace another vehicle I own, I will certainly visit Aimee at Sunshine Toyota again. I highly recommend that you work with Aimee. I don't normally recommend/refer my friends & family to salespeople or dealerships, but in this case, I will make the exception!

mpcancro

Apr 2, 2011

I have recently dealt with Sunshine Toyota for both my service on my Toyota Avalon and for purchase of a Used Toyota Tacoma. The service representatives Courtney and Wayne at the dealership are courteous, friendly and helpful. My service is always completed on time and done right the first time. I get a complete explanation of what and why the service is needed or what was done to correct any problems. Not to mention I leave with a washed car and a flower to make my day! These little extras just make you feel like they care about your service experience.As for my salesman I cannot say enough about him - besides the quality of the Toyota product itself - he is the reason I return to Sunshine Toyota. I have closer option to my home. I have been dealing with Bob Supernant for the last 25 years - between my partner and myself, we have purchased 7 vechicles, and have gladly recommended both him and the dealership to our friends. Bob has excellent interpersonal skills, is knowlegeable and informative about all Toyota models. He is trustworthy, not pushy, and presents options to help work with you in your price range. It is his commitment to ensuring that I am happy with my purchase and that our customer relationahsip will be a lasting one that keeps me coming back to Sunshine Toyota.

Dennis Alleshouse

Mar 30, 2011

As soon as I walked in the showroom everyone was very pleasant and cheerful. They treated me like a king and gave a good deal on my trade and I felt I got a good deal on the new car I purchased. Everything about the transaction and experiance buying a car was the best, very smooth. I highly recommend Sunshine Toyota. Dennis

RuthRawls

Mar 30, 2011

The total car buying experience with Sunshine was bang on. I encountered no issues on their behalf. Dennis made my experience painless as possible in purchasing online in which I have never did before.I am very satisfied with the customer service I received and the car that I purchased. I located Sunshine dealership thru my insurance company's (USAA)website

RonaldHawkins

Mar 29, 2011

The customer service begins from the time the salesperson asks if they can help. The sales process was clear, fair price offered for my trade-in and price of new vehicle was great. Entire process was completed quickly. Had a new vehicle, which was cleaned, washed and full of gas, in less than an hour. Had leased a vehicle from this dealer the previuos year and was equaly impressed. Would recommend Sunshine Toyota to anyone who asks.

shaunschisler

Mar 29, 2011

What wonderful experience at Sunshine Toyota of Battle Creek. It started with the phone call to Dennis. I was looking at vehicles online and the one I had found was sold already. However, Dennis took it upon himself to crunch some numbers and see if another sale would be possible on a vehicle in stock. He did not give me a lot of song and dance, just straight numbers of what we were looking at. Luckily for me the awesome sales experience did not stop there. When I arrived in Battle Creek to see the vehicle, Mr. Walters was ready to go. I was test driving the vehicle within a few minutes. After the ten minute test drive, Dennis informed me that my trade-in had been appraised and we had set a date and time for the final transaction. Right on point.The day had come - so my wife and I headed out from Grand Blanc, Michigan to Battle Creek. I believe we arrived at 11am, and were finished driving away looking for lunch at about 12pm. Everything was very fluid from the sales associate to the finance department. Usually moving as fast as they did, you would expect some changes or a "problem" associated with an unexpected cost. Not with my experience. I even enjoyed the finance department representatives explanation on additional warranties even though I did not choose that route. It was all laid out perfectly and well understood. Everyone just had there stuff together and were ready to sell my wife and I that vehicle. Very pleased. I had met with the two different sales managers (Jeff and I believe Matt) who were very knowledgeable. They were willing to match price on tires and ready to negotiate any other issues. I say this because other dealers I have bought from, I remember the sales manager being the one who would say no, or counter offer with an inflated figure. Excellent service.Finally, when I was driving away (very satisfied) my wife had noticed a very minute issue with the windshield. I turned around and there was the Toyota staff at the door ready to hear me out on my problem. They said they would fix it for free, and I followed up with them a couple of days later. They followed through with their word and the service department was ready on the spot at 7:45 in the morning. I have a dealership here in Grand Blanc which I have purchased from, but next time I need a new Toyota, I will definitely consider the long haul to Sunshine Toyota of Battle Creek.Thank you again,Shaun P.S. WOW, even when I think about it now, what a pleasant experience.

kaitlinzull

Mar 28, 2011

I can't say one bad thing about my recent experience with Sunshine Toyota of Battle Creek. I just bought my Camry Hybrid from Chip and he was amazing. I would recommend him to anyone. Sunshine Toyotas customer service is better than any of the other dealerships I looked at in town and their knowledge of the cars was inpecable. I dont have one bad thing to say about my experience with Sunshine Toyota and Chip expecially, I highly recommed purchasing your next car from them.

dennycamry

Mar 15, 2011

I first saw the 2009 Camry XLE on Sunshine Toyotas website and emailed questions to them to learn more about the vehicle. Dennis Walters responded promptly, answered all my questions and provided additional specifics. Dennis also provided information regarding warranty programs and financing. I traveled from Grand Rapids to Sunshine to inspect the vehicle. The vehicle was as described and within a few hours the vehicle was ready for me to drive home. Dennis made certain I obtained the vehicle I wanted at a great price. I was impressed with Sunshine Toyotas staffs friendliness and their dedication to outstanding customer service. I will highly recommend this dealership to everyone.

jcaddie2003

Mar 15, 2011

I searched for a hybrid auto on the web to save myself time. I found the one I eventually bought at Sunshine and it appeared to be everything I was looking for. I responded to the website and was surprised when Dennis Walters emailed me in less than a day. In the past I have found dealerships not responding for 5 days.Dennis was laid back, gave me the info I needed and we set up a time to see the car on a Saturday. Dennis called and reminded me just as I asked him to do and I got there just an hour before closing on a Saturday. There was no feeling that I was keeping them there and they spent all the time I needed. I told Dennis I would think about it and call back Monday. Dennis emailed me on Sunday night asking if I had gotten the answers I needed and I asked a couple of questions and asked him to fine tune the deal. On Monday I completed the sale. Why? It is a great little car, the folks at the dealership didn't act like they were trying to shove a car at me, all my questions were answered and there was no "extras" that "slipped" in at the last minute. The leasing guy was great, no pressure and the whole thing was exactly how I wanted it to go.I have asked Dennis to find my friend a Saturn Sky now because I trust them.My thanks for making this painless, especially with me being an hour away.Jeff Parsons

Rthurman

Mar 14, 2011

This is my Third Toyota.. Bob is a easy to work with salesman..Know's His Stuff..Also the New Car Manager Brad Has Always been good to work with Also..We Did a Lot of Looking This Time at a Lot of New Cars...In the end it was the Quality and Reputationof the Toyota Corolla that Kept us at Sunshine...

kfayle

Mar 13, 2011

We recently purchased our used Toyota Sienna from Dennis. He responded to emails very promptly, even over the weekend! He tirelessly worked to get us a very fair and reasonable price on the vehicle. When I had an issue with the tires several weeks after purchase, he was able to get the dealership to pay for 2 new tires, truly going above and beyond my expectations to ensure my family's safety. I highly recommend Dennis and Sunshine Toyota for your next purchase.

rihintz

Mar 10, 2011

Sunshine Toyota posted the vehicle I bought on their website five days before I could possibly get there from a neighboring state to personally inspect it. They held the vehicle immediately for that time (with a minimal, refundable deposit) and greeted my wife and I immediately when we arrived on the following Saturday. The vehicle was as advertised and maybe better. The staff, including Dennis Walters - our TCUV Sales Consultant, was extremely friendly and helpful. Everything was answered on site and we purchased and left with the vehicle. Registration paperwork arrived within a few days and everything we have experienced has been top shelf.

chelseafc6969

Mar 8, 2011

Great experience. Friendly staff and very competitive pricing. Dennis Walters was able to work with me on the price and made sure the vehicle was held for me while I could make it up to the dealership later that day. Car was detailed to perfection.

dthompson11

Feb 23, 2011

Dennis Walters called us about the great Toyota incentives. Dennis made sure the Camry was just as we wanted, and at a great price. He is very dedicated to outstanding customer service. We are return customers because of Dennis and the Sunshine team.

joeworthington

Feb 20, 2011

My wife and I were in need of a minivan and based on previous experiences buying cars we were not looking forward to the buying experience. What we experienced at Sunshine Toyota was not what we were expecting and in a word was wonderful. Simply put we experienced no pressure, fair prices, and great customer service. From the moment we first contacted Sunshine we were treated with respect and responsiveness. Aimee was very patient with us as we looked at various options and when we told her we needed time to think things out she did not push but always responded promptly to questions we had. When we came in to test drive the Sienna models we were interested in we had the opportunity to work with Laurie who was assisting Aimee who was out. Laurie was professional and friendly. She gave us all the time we needed in driving and pouring over the details on three different models. After we had narrowed our choice to a model and options it was time to talk availability and price. In my head I was thinking, all right, now comes the painful part. Again, our experience at Sunshine was the complete opposite of what I imagined the process was. I was presented with a fair price for both our trade and the car and Laurie took care of the details while my wife and I relaxed in their showroom. At one point while we were getting the paperwork and details settled I was greeted by Matt, the sales manager. Matt thanked me for the business and stated it would be just a little bit longer as he wanted to change out the battery in the van because it was not performing perfectly. My wife was so happy about not only the car, but the attention she received from Laurie. Laurie focued on her needs during the process and she felt an equal partner with me in the process (in past experiences my wife was ignored by the sales rep).The entire experience changed my perception of the car purchasing process and I look forward to interacting with the Sunshine staff as I take the van in for service. I also know that when I look to replace my primary car in the next couple of years I will start my search with Sunshine.

vhabacketchr

Feb 13, 2011

I went to Sunshine Toyota looking for another Corolla. I've bought new in 2001 and 2004 from Jennifer Esposito. Great no trouble cars and staff at Sunshine Toyota. I was ready to buy another new one when Aimee Alger pointed out I could save about 20% on the price buy getting a slightly used car with longer warranty. The Standard warranty on the new car is 3 year/36,000 miles. The certified used is 7 year/70,000 miles. So I saved some money and still got a great reliable car.Thanks Aimee!:)

SarahGiles

Feb 3, 2011

Great dealership to work with, I wanted a very specific car and they had it. Got a price in my range and they delivered the car to Indiana for me. I never went to the dealership and didn't test drive the car before I got it. Love the car. It is everything I expected.

dfljsl86

Jan 30, 2011

Our salesman did a terrific job for us on getting our new vehicle. The financial manager was very thorough in explaining all the information. This dealership was very friendly and understanding just as they were three years ago when we leased our first Toyota. This is the only dealership that we will deal with.

MikeGR

Jan 23, 2011

I purchased a used Toyota Highlander Hybrid from Chip Iceberg a month ago, and had a very positive experience. The team was knowledgeable, friendly, and patiently facilitated the transfer of titles for the "new" used vehicle and trade-in. It was worth the drive, and I'd recommend to friends and family looking for a new or Certified Used Toyota purchase.

swerbin

Jan 20, 2011

Although it took us a few months to finally buy our Camry Hybrid, we always had prompt responses from Dennis Walters to all out questions. He made a number of good suggestions, and quickly procured our vehicle when Sunshine did not have it in stock. Also, to get us the car quicker (because of our schedules) Sunshine sold us the car without the Remote Starter that needed to be installed, and the next week they sent someone to East Lansing to pick it up (gave us a loaner for the day), installed the starter and delivered the Camry back the same day. A-1 service, and at an excellent price.

toyotatruck

Jan 20, 2011

Phil (unlike Bill) did a fantastic job of selling me my new truck. He was friendly, curtious, and listened to what I wanted. He was a great lot of fun to haggle with even though he won in the end on the price. :)I gave him a "4" on quality of work because he didn't do a 100% job when he washed my new salt stained truck. I think I'll bring it back in soon to give him some practice.Thanks Phil (Sorry Bill!, it was an honest mistake) :)Walt

rmshaver

Jan 18, 2011

3rd vehicle purchased at Sunshine Toyota! I worked closely with Dennis Walters. Our experience was even better than with our previous purchases there. He was professional, hospitable, and cordial. Dennis was very communicative and candid with information. He was forthcoming if he didn't have the answer and resourceful in finding it. He and his team worked seamlessly to meet our needs. We test drove to our hearts content. We felt our decision to trade in our beloved 2007 Tundra for the 2009 Venza to be irrefutable. Matt took the task of switching my license plate to the Venza and was adamant that he clean it to suit the clean vehicle. We had a good laugh over his OCD, I mean discerning conviction. :) And he was right, a dirty plate wouldn't do. Our 4 year old even felt compelled to make a thank you card. From the first online inquiry to the final signature Sunshine Toyota exceeded our expectations. We look forward to returning.

Scott Connor

Jan 18, 2011

Great communication over the Internet. Quick follow-ups. Very professional when dealing and doing business with. Stayed in touch after purchase. Will buy again from this sales department (dealer) although we have several other local dealers in State!For us this purchase was made out of State! Business was conducted over the phone and via internet. When I told my husband that I had found the truck that I wanted, he wasn't surprised when I asked him to drive with me 3 hours to go pick-it up after I had done my "home work" with several local dealers, minutes from us here. Aimee Alger stood up.

acjc

Jan 13, 2011

Sunshine Toyota advertized a certified used car on AutoTrader. I saw the ad on a Sunday, left a voice mail for the sales person, and Monday am, recd a return call from Dennis Walters. I was an hour from the dealership, so Dennis answered my many questions. He even went out to the car to check if the previous owner was a smoker, and then called me back to me "no, it was very nice and clean". Dennis was pleasant to work with, had the paperwork in order when my husband and I arrived, allowed us time to make our final decision (at the time the dealership was closing), and stayed late to help us through the paperwork and sale. I was pleased with the info provide and the freedom to make an informed decision without pressure. I would purchase another car from Dennis Walters. (I researched several certified used cars and was working with a few salespeople in the GR, MI area. When I showed a GR saleperson the info on the vehicle from Sunshine, she said, "I can't beat this deal, go buy it!" I did.) I have put over 1000 miles on it in 3 weeks and love the car. Thanks Dennis!

Bgarland5

Jan 12, 2011

I was looking to purchase a used Mini Van and had never driven a Toyota before. It took less than 5 minutes to decide that no other van came close to the Seinna in ride or comfortas as well as gas milage. Aimee was a outstanding perfessional to work with. Her knowledge of not only the vehicle but the current deals on not only the Seinna but other dealers models was impressive. I have been in contact with Aimee a number of times since my purchase and she has always been a great source of imformation on different issues. I would highly recommend buying a vehicle from Sunshine Toyota to anyone searching for a new or used vehicle.

starmannn50

Jan 9, 2011

I recently moved back to Grand Rapids from Florida and needed to buy a new Car in order to cope with the inclement weather there. I contacted Sunshine Toyota and worked with Aimee to set up buying a new Rav 4. Even though nearly all the contact was by phone I found that Aimee was very knowledgeable and she took care of the transaction. The price was excellent but more importantly she worked diligently to provide accurate information and returned my calls promptly if I had questions. I am sure I could have purchased the vehicle from a dealer in GR but I found that the service and Aimee's "no bull" approach was well worth the extra time involved in driving to Battle Creek from GR. I would not hesitate to recommend her if you are in the market for a vehicle.

John Mickley

Jan 6, 2011

We had a great experience at Sunshine Toyota! Aimee Alger was very thorough and professional throughout the whole process. She was very helpful in our search for a certified used Sienna, and communicated well via email and telephone calls. We are very pleased with our purchase, and certainly recommend Aimee and all the staff at Sunshine Toyota!

Sdonovan

Jan 6, 2011

I am extremely satisfied with the dales staff at this dealership. I had totaled my car and was in need of a new one quickly. They were prompt and all the financing was done before I stepped foot in the dealership. The paperwork took ten minutes and I was done. It was awesome.

blueshirt291

Jan 5, 2011

I had a great experience working with Aimee. The dealership was fair on my trade-in and had a good selection of quality used vehicles. The dealership took care of all the small issues I found on the vehicle after i left the lot and the service department is well organized and timely on repairs and service.

jmontych

Jan 5, 2011

I recently purchased a 2011 Rav 4. I was/am very pleased with all aspects of the sales. I met with Dennis several times regarding the purchase of the new vehicle. All the requirements I stipulated for the vehicle were met. Dennis answered all my questions and provided all the information I had requested. I am very pleased with the vehicle and all the "perks" offered with my purchase.

mats

Jan 5, 2011

I found Sunshine Toyota over the Internet when I was looking for a new Toyota Sienna. I got a prompt response on my first Inquiry over the Internet. Aime understood my wishes and needs. Answered all questions quickly and went the extra mile to get answers. Finally everything worked perfect even tough I have not been at the dealership in person.

jpmiller1960

Dec 28, 2010

This is our second new toyota from Sunshine Toyota. We love our toyota and could not ask for better sales, finance, and service departments. Everyone is great. We have used all aspects of this dealership and have found all of the departments at this dealership to be run with efficient, knowledgable, and friendly staff. It has been a pleasure doing business there and we felt like we were valued as their customers. We have given all five's in the rating because we feel this dealership excels in all aspects. Thank you for all your help.

redhead2783

Dec 27, 2010

The GM personally emailed me back within an hour of my email inquiry. That was the impressive. When I arrived, Aimee was extremely down to earth and easy to work with, making me feel very comfortable as I made my buying choice. The entire team was friendly and easy to talk with, be real with, and I totally trusted them. I felt like buying a car from Sunshine Toyota was also gaining friendships and a place that will help me keep my vehicle "healthy" so to speak!

kagwin

Dec 11, 2010

The internet salesperson I worked with, Aimee, was very geared toward putting the customer first. Her enthusiasm is contageous. She understood me as a customer and put me in a vehicle that I am VERY happy with. I normally don't like the process of having to buy a car, but she made it a fun experience. I initially made internet inquiries to 5 dealerships. Aimee called me immediately. She listened well and asked me questions to make sure I accurately understood everything about this vehicle before I drove 105 miles out to give it a test drive and see it in person. When I arrived to take a look, she had described it with perfect accuracy. The vehicle was in excellent condition. In fact, it was in better condition than I had anticipated. Her internet sales coworker, Dennis, was every bit as knowledgeable, kind and helpful as Amy. Finance person Glenn was able to help me get a great rate on financing and was very personable. (I usually hate the financing part.) Sunshine Toyota had a nice, broad array of used vehicles in great condition with very fair and reasonable pricing. Folks at this dealership are down to earth, friendly and people-oriented. This dealership is a hidden gem and I will be recommending it to others in the future.

ademing

Nov 17, 2010

My husband and I are very satisfied with the overall quality of service and friendliness in purchasing our new Rav 4 at Sunshine Toyota. Working with Jim Froelich, our experience was very positive. We appreciated his patience, knowledge, and willingness to work with us as we made our decision over several weeks. We didn't feel pressured, but knew Jim was interested in helping us buy a quality automobile that would meet our needs and desires. We also had positive interactions with the finance department and other staff. The service department prepared our car well and it was looking great as we drove it off the lot. Our experience was very positive at Sunshine Toyota; we would highly recommend the Dealership to others. Plus, our new Rav 4 is great and fun to drive!

DAVE61353

Oct 25, 2010

I located a vehicle on line at another dealership. I talked with Mr. Froelich at Sunshine to see if they had a comparable vehicle at a comparable price. He and the dealership located my choice of vehicle and brought it here so I could purchase it locally. Mr. Froelich was extremely helpful in my new truck purchase and I recommend him and Sunshine Toyota to all.

mkline

Oct 13, 2010

Everything went very smoothly and Dennis and his finance team worked very hard to get us the best deal. We went in that day with hopes of driving home in the vechile Dennis picked out and we did. I did my homework on other used vehicles that were out there in my price range and found that the 2008 Toyota Camry was the best deal for the money with the mileage on the vehicle. I'm a very satisfied customer! Thank you Sunshine Toyota!

Indian Lake Papa

Sep 20, 2010

I provided an internet search to the dealership and Aimee responded very quickly to my request. I was interested in a certified pre-owned Toyota Prius. I noticed when I arrived at the dealership that the car price was higher than the advertised internet price. However, without saying a word Aimee adjusted the price to what was advertised on the web. She questioned my wife an I to ensure she knew what we were looking for and never tried to change our minds or put us in a more expensive car. The only uncomfortable moment was when discussing the value of my trade-in. This conversation took place with the pre-owned vehicle appraiser. It was not until the third attempt did we finally agree to a trade-in price. After the agreed price Aimee put together the final paperwork. We arrived after lunch and drove the vehicle home that day. It was a great day at a very busy dealership. Thank you Aimee and Sunshine Toyota for a great automobile transaction.

pwlrav4

Sep 2, 2010

I had high expectations because my husband had purchased a car a few years before from this dealer. I was not disappointed. My husband had accepted a job in another state so I was going to make many long distance trips so I needed a newer car. I wanted a particular model and color. I live in another town to the west of Battle Creek so couldn't just swing by so when I contacted the salesman he was great at describing what was available. I kept putting off my decision then one day I called and said, "what have you got?" His enthusiasm was just as high as the first time I called. He had a car that had more power than I had specified but after he explained the differences and advantages, I went for it. By the time I drove over the car was ready to go and I bought it. The follow up service has been great, I do appreciate the increased power, and the additional features. I definitely would recommend this dealer for it's helpful, low pressure and professional atmosphere.

Marcela

Aug 28, 2010

I Started shopping for a car a year ago and walked out from three other car dealers very unhappy 4 times because they were unfriendly, treated me without respect, changed the price of the vehicle I checked on line when I went to see the car to a higher price, and/or had hidden costs that appered suddently when I was at the end of the negotiation and did not get a clear explanation why. Sunshine Toyota, was different from the start! Since I arrived, I felt a very relaxed atmosphere, they allowed me to wander around and take a look at the cars they had for sale for a while instead of jumping right on me asking what I wanted; then they approached me in a very friendly informal way and asked me if I had any questions. When I asked them if they had what I was looking for, they did not try to sell me something else, they respected my chioce and showed me what they had available that was most similar to what I asked for and told me right away that they could make anything to get me the type of car I wanted. They also offered us something to drink and even lunch for free while we were waiting for a car they just got in, which they told us right away it had most of the characteristics I was looking for. They allowed us to see the car like it came in and told us right away the origin of the vehicle (a 2 yrs lease vehicle, owner bought a same brad new car) the dealer also told us that it was not checked out yet, but they would do so immediately if I liked to get the car- this open and sincere treatment gave me more confidence and made me feel more relaxed. Once we checked the car out they gave u the car to drive without the cardealer's company, so I had freedom to try the car without him being there, I really liked the treatment like we were family. When I asked for the price, he gave me the price of the car like it was right away and he did the same with the trade in price and explained why he was giving me both prices- He was very open, explained everything very clear, no hidden issues. The prices were fair prices for both cars. When I asked for some conditions, the dealer wrote on a paper several posibilities, there was nothing imposible, everything was possible. I wanted leader seats, a special cover in the back of the vehicle and there was no problem with adding them and openly said the costs that would be added for tha or if there were included into the price he gave me; I asked him if it was a good idea to protect the car from the salt by adding more additional protection and he told me that he did the same to his car and also took me to the back of their shop to show me how the bases of several trucks were being changed because of rust due to the salt even though they came already with a protective coat from the manufacturer. He told me that in Michigan that cover was not enough and that for the cost and the guarantee this was going to give me, it was worth to do. When he asked me for when I needed the car, I told him that I neded it today because I was leaving on vacation the next day and needed the car that same day. He told me that there was no problem with this, that I would get the car that same day after we did the checking of the car and some paperwork needed. I got it indeed in a couple of hours. They were able to check the car for me while I was doing the paperwork, let me go with the car on a one week vacation and when I came back they did the rest of the paperwork, added the leader seats and the treatment protection in the lower part of the car. They gave me a loaner car for free for the 3 days they needed to do everythig else I needed in the car. They also gave me 3 different chices of insurance for the certified toyota plans and took the time to show me and explain me the details, advantages and disadvantages of the different programs. In summary, I walked out very happy, with the car I wanted, the way I wanted and feel like I can always call Phil if I have any questions or if I have any problem with my car. He made me feel at home in his business. I also feel like I can recommend this dealership to anybody including my frineds of course, because I know they will get the same treatment.Thank you Phil for changing the way I feel about buying a car and about cardealers!!! you turned what was before a nightmare into a pleasant experience!

Gauthier

Aug 22, 2010

I just thought I would let you know that I LOVE my Camry. I am actually glad I did not go with the charcoal gray one. Everyone who sees it loves the color (Lt. sea green) and I have gotten many compliments on it. There is even someone else at my work that got an exact copy of my car, so they must have liked it too. I have also gotten many compliments on how comfortable and quiet it is. My coworkers always want me to drive when we go out to lunch. :-) Once again, thank you for selling me a great car (even if it is not a manual transmission). I LOVE IT.

april8

Aug 18, 2010

My experience with Sunshine Toyota was great. I gave them a price that I wanted to spend on my new purchase and they went actually below it. Everyone was friendly and helpful. Dennis went out of his way to make sure I was happy with my purchase. Very happy with this dealership.

grennest

Aug 18, 2010

Excellent salesperson who did a fantastic job taking care of my family through the whole process of buying a new car. Amy has even contacted me after buying the car six months to check to see if everything is going well with the vehicle. I would highly recommend buying from Amy and Sunshine Toyota.

wibazeth

Aug 14, 2010

Laurie was very friendly, helpful, informative. She answered all my questions, and gave no pressure regarding my decision-making. She even mailed me extra keys found in the dealership after the sale! I would not hesitate to recommend Laurie McLean and Sunshine Toyota.

Prius2011

Aug 12, 2010

Had a very positive experience with this dealership in August. Everything that was agreed upon via email communication was as is when I arrived at the dealership. No hidden fees, transactions or attempts to "up" the sales price upon vehicle pick up. I picked the dealer based on the best offer anyone could make me and they did that.

helop

Aug 11, 2010

We purchased a used Toyota Sienna from Sunshine. We saw the price on the internet and it was significantly lower than other dealerships in the area. Sunshine is about an hour away for us, so we called to make sure it was still available. Dennis Walters, our salesman, told us that he would remove it from the lot so that we didn't make the drive and it sell before we got there. When we arrived it was removed. We were prepared to haggle, but there was nothing like that. The car was offered at the price listed. There were no extra fees. And they gave us a fair price for our trade-in. We had a wonderful experience.

SHOOTERPUP

Aug 11, 2010

2nd attempt to look for a used car. very unprofessional. Was a very challenging experience and felt like everything was funny and a joke. Felt pressured to buy a newer car even though the payments were too high. Inappropriate conversations in used car showroom with his co-workers. very disappointed and will not return.

Bob Stolz

Aug 7, 2010

Jim is very good salesman, we knew what we wanted and he didn't try to pressure us into something else. That shows the signs of salesman knowing his customers, he is not a high-pressure person. We saw the Toyota we bought on the dealership Web site.

lpinkert

Aug 2, 2010

I was extremely pleased with my experience at Sunshine Toyota. Dennis Walters was extremely helpful and patient with us as we narrowed down the options for our new car. He was knowledgeable about products available and was willing to work with me to as I struggled to reach my budget goals. In addition he went above and beyond the call when he completely handled a last minute issue we had with the license plate transfer.Even though I had to drive all the way from Ann Arbor to do business with Dennis and Sunshine, it was worth the extra trouble.

jan austin

Jul 28, 2010

We have been happy Toyota owners since 1992. we purchased a new Camry on New Year's Eve in 1992.....our salesman, Tony Crim, presented us with a bottle of Champagne to celebrate owning our new Camry...every year for 5 years Tony showed up at our front door with a bottle of Champagne!! When Tony was selling his own 1997 Avalon, we puchased it from him. We have always had all service done at Sunshine Toyota ...when we decided to purchase a new car this year we returned there to purchase a Prius. Bob Suprenant was our salesman.....Bob Suprenant certainly upheld the tradition we have enjoyed at Sunshine Toyota....he was friendly, was determined to find just the car we requested, negotiated what we thought was a fair price, answered our many questions, was knowledgeable about the car. After we had taken the car home, we sent Bob an email with a question about locking the doors...within a few hours we had our answer with the solution. We were impressed with Bob & his ability to be friendly (he made buying our car fun!), but maintained professionalisnm at the same time. We are extremely happy to work with Sunshine Toyota & will continue to do so with service for our new Prius. We highly recommend Sunshine Toyota!

grumppot

Jul 20, 2010

I had a fantastic experience at Sunshine Toyota. Jim is a great employee and is very knowledgeable about brand. He was patient with me as a first time Toyota buyer. He checked in with through every phase of my purchase. The rest of the staff, especially Kurt, was very helpful.I am very happy with my new Corolla. I look forward to a good relationship with them. Sunshine Toyota is a cut above the rest.

LizColson

Jul 12, 2010

We had a very positive experience turning in a leased vehicle and getting a new one. Our sales rep provided all the info we needed, gave us time to test drive and consider our choices and gave us a good deal without giving us a hard time. It is very nice not to be pressured into making choices. And we got our lease at a price we could afford. Laurie genuinely seemed to want us to be happy with our choice. This is the second vehicle we've leased from Sunshine and I recommend them without reservation. Thanks!

lanyb

Jul 10, 2010

Bob and the financing department were great to work with. I purchased a pre-owned Sienna van on Saturday and they matched the financing I was receiving from my credit union so I wouldn't have to wait until Monday and make as second hour long trip from Lansing to complete the sale. Bob was knowledgable, friendly, very low pressure and enjoyable to work with. They gave me a good deal on my trade in and I felt that their used vehicles were reasonably priced. I would definitely recommend Bob and Sunshine Toyota to my friends and family.

Nick Regas

Jun 30, 2010

I found my experience at Sunshine Toyota to be exactly what I expect as a consumer. Jim and his staff were extremely friendly and helpful. Jim went over all areas concerning the purchase of my vehicle and seemed to be very knowledgeabel about the vehicle I purchased. Based on my experience, I would recommend this dealership to any of my friends or family.

Highground

Jun 28, 2010

After many vehicle purchases over the years, Sunshine Toyota is the FIRST dealership that I have returned to for a second purchase. Their entire staff is great. They always go out of their way to make you happy. Randy Dibiaggio is great to work with.

steveangle

Jun 28, 2010

Discussed with salesman the objective of trading in two cars and leasing two new vehicles. Discussed total price that we wanted to pay monthly. Dennis did a great job of meeting our goals and we are now driving two new Toyotas. I would recommend this dealership to others looking for new or used vehicles.

jjones49017

Jun 26, 2010

Bob took the time to find out what we were looking for and then went above and beyond to show us what was available and to answer our questions. We drove different cars before we chose the RAV 4 we wanted. Once we had picked the car, Bob worked with us on a price and made sure the paperwork was taken care of quickly. We left with the car the same day.

tinamarie53

Jun 20, 2010

Excellent customer service and they tried to make the "stay" as comfortable as possible. I've always had a pleasant experience with this dealership which is why my family will keep coming back. The deliver quality to their customers in all their departments, sales and parts.

tonygeigle

Jun 12, 2010

My Saleman Jim was very easy to work with, very knowlegable about the brand and easy to work with. After telling Jim the price I had to work with, he worked at getting me the truck I wanted in the price and payment I wanted. Jim was easy to talk to, very calming and made sure that I was happy with my purchase and my experience.The staff was very nice and no one was pushy or overbearing. Even the financing portion was very pleasent. The finance manager Paul was easy to work with, no pressure on any extra item I did not want, he printed out the paper work, explained everything and we were done in a matter of a few minutes.Jim and the staff worked with me and took the time to locate the truck that I wanted. Even after a dealer trade had to be made, there was no pressure to purchase the truck. I just happended that the truck they located was perfect.I am very happy with my sale, the price, my payments, the dealership, the staff and my sales experience. I am looking forward to my new experience as a Toyota owner.

shannasnow

Jun 9, 2010

Excellent service! Fast, convenient and very helpful. Jim was much more personable and down-to-earth than the sales reps at a dealership much closer to my home. I drove an hour and forty-five minutes to meet with Jim based off of one phone converstation and couldn't be happier that I did! Don't hesitate to go to Sunshine :)

Lillian French

Jun 5, 2010

As a returning Toyota customer, my experience with Sunshine Toyota far exceeded the other dealership. They were helpful, courteous, honest and friendly. And they offered me a wonderful deal on a new Camry. Both my husband and I will recommend them to everyone!

Lynn111

Jun 3, 2010

Jim did a great job with meeting all of my needs. He was very patient with me as I worked through the process of selecting a car (for me, it was a very long process!). He called me to check in every so often - not too much but enough to know that he was still there if I had questions. He was extremely fair when it came to trade in value and cost of the new car. Being a single female, there were many opportunities for him to tell me stories that I would have believed. He was honest with me, respectful and kind. I would recommend him withou question for all new car needs.

umkent

May 26, 2010

Thank you! Jim was super, very informative, very nice and so helpful. We appreciate all the work he did for us in getting us the vehicle we would be most happy with. The interior colors that he picked are just great. Everything was ready to go when we showed up and the buying experience including all the paperwork that needed to be done was completely stress free. Thanks for having everything so organized and for "walking" us through the operation of the car and for going the extra mile to make us feel comfortable with our new purchase.Nice dealership, friendly people, and great service.We look forward to many happy miles with our new Camry.

brucenelson

May 21, 2010

I was interested in a new car after 11 years and preferred at Certified used car. I was pleasantly surprised to find a very low mileage Avalon at a competative price and was able to negotiate a reasonable trade on my 11 year old low mileage clean car. The sales approach was straight forward without the games often played by dealers and wasting my time. I had previous experience in dealing with Jim on the purchase of a new car, which drew me back to this dealer over closure dealers.

andycjensen

May 18, 2010

I have only purchased Toyota's in the past because my #1 concern is reliability and durability. Despite the bad Toyota press recently, I have had great experience with my Corollas. I put 215K miles on the first one and the second is at about 80K miles with no significant problems (routine maintenance only). It didn't hurt that we were interested in AWD so my wife and I could feel a little safer driving in the Michigan snow. As far as I can tell, Sienna is the only AWD minivan on the market.When we absolutely couldn't go any longer without a family car, I spent weeks looking around the Internet at new and used options because I really wasn't happy with what the local Toyota dealership had to offer. We decided to go with a used vehicle to keep the cost more reasonable and I was worried that I would have to travel out of state to get what I was looking for. Then I happened upon a couple listings at Sunshine Toyota that piqued my interest.I sent an inquiry via email and Aimee Alger handled my questions. I want to specifically mention what a great job she did getting back to me, answering my questions, and making the whole experience easy *before I even got to the dealership.* No secret to her success, she just responded quickly and effectively via email. Sounds simple, but I have been in and out of a half dozen dealerships over the last year and at least three other sales people who could have had me on the hook lost me because they didn't follow up properly. No one wants the pushy experience, but you do expect that when someone tells you they will be in touch that they follow through.I got the family in the car and we drove 1.5 hours Battle Creek to test drive. The vehicle we drove and eventually ended up buying was a 2007 Sienne LE AWD and it could not have been in better condition. Spotless interior, all the features we were looking for and just over 20K miles. I had done a lot of price comparison and though it wasn't the absolute cheapest option, it was the most reasonable within a couple hundred miles.Overall, the experience was great. Count this as the third great Toyota purchasing experience I have had. I don't know if I'll still be in Michigan when I'm looking to purchase my next vehicle, but if I am, Sunshine Toyota will be the first place I look.

vegasjane2002

May 17, 2010

I thought I was looking for a new Corolla (couldn't afford a new Camry)but after a careful discussion with me, Aimee found the perfect used Camry. It had one owner, low mileage and looked gorgeous. It was exactly the car I was looking for but didn't think I could get. Aimee takes the time to see what really meets your needs, not just trying for a quick sell on what you think you are looking for. Financing was handled quickly and she has followed up to be sure I'm still satisfied and not having any problems. Absolutely recommend this delearship and this salesperson in particular.

sseifert

May 13, 2010

The whole staff was very friendly. Our salesman, Bob Surprenant helped us select our new truck without pressure and with a fair price. (We had done research at other dealerships and online). Bob was not pushy. He went over all of the truck's features in detail. After our purchase, we were introduced to the service and parts department folks. Very friendly and helpful. The woman who did the financial paperwork, Lisa, was also very friendly and nice. We were offered soft drinks, tea, or water on each of our two visits both by our salesman and by the sales manager. The restroom was very clean, something that was most appreciated. All in all, I highly recommend Sunshine and intend to buy from them again.

rosehuss

May 11, 2010

It was a pleasure dealing with Dennis. He was a very knowledgeable and easy to deal with. I was able to purchase my car at a good price and found the whole experience more enjoyable than painful as most car buying has been in the past. Both the manager and finance manager were very friendly.

paulf

May 7, 2010

I did my research on Consumer Reports and decided to buy a Toyota Venza. I used the Consumer Reports buying service to find the best price for the vehicle and through that service I was put in touch with Jim Froelich at Sunshine Toyota. He answered my first inquiry within hours and every communication after was prompt and professional.I liked that there was no dickering and that the price was set. Jim also had full power to negotiate on behalf of the dealership. I didn't feel like I was working with an intermediary. I then compared prices at three other stores and Sunshine's price was lowest.Jim was very easy to work with. His professionalism made this purchase the best auto buying experience I have had. When I arrived at the store the vehicle was ready and the staff was prepared to close the deal.Overall this was a great way to purchase a vehicle.best regards,Paul Flynn

atothek

Apr 29, 2010

I bought a new 2011 Sienna from Dennis Walters, sight unseen over email and phone since we were out of state and knew what we wanted. Sunshine was one of several dealers to respond to my email soliciations and was one of the better quotes I received in Michigan. Dennis was very responsive and helpful through the extremely fast and pleasurable buying process. He offered to reduce the price since we didn't need one of the options (and the option was permanent to the vehicle) without me even asking. Dennis followed up, was low pressure as stated, and awesome to deal with. I highly recommend this dealer and Dennis Walters specifically.

rshook1261

Apr 27, 2010

Since I started driving I have had serveral experiences in dealing with car dealerships. None of them compare to the people I dealt with at Sunshine Toyota. From my immediate sales person all the way up to the owner, my experience and contact with people was the best I had ever received. I would strongly recommend any of my friends and family to this dealership, they take great pride in bring exceptional service to their customers.

aloe

Apr 26, 2010

This is our 3rd purchase at Sunshine Toyota and our 2nd with employee Chip Iceberg. Chip is a delight to work with because he is not pushy or aggressive. He has gone out of his way to help us with our purchases. He is very fair and helps us out even after the sale if we have issues.The last purchase we made came with an after market CD/Radio but had no remote control for the unit, which is required for many functions like setting the clock, setting preset stations, etc. These functions cannot be done without the remote. I spoke with Chip about this today. He tracked down the previous owner and found that he did not have the remote. Chip told me that he would pay for a new remote if I could simply find a place to purchase one. Chip is honest and helpful and we will always use him when we make a purchase and have recommended him to our friends.Also, the finance department did a fantastic job getting me a great rate on the recent purchase.I never went to dealerships before the last 3 cars because they seemed untrustworthy and dishonest. I feel the opposite about Sunshine Toyota.

gmsamulak

Apr 26, 2010

Just wanted to give my approval and satisfaction of the experience I received as a customer of SUNSHINE TOYOTA and especially Dennis Walters. Very knowlegable but low pressure salesman. Really appreciated that. Call Dennis for any of your needs. The price, service and follow up were very professionally handled.

linkenda

Apr 26, 2010

Went to check out new cars. Salesman was there promptly to help and answer all my questions. There was no pressure and when I explained I didn't want to do the two step over price etc. he sat right down and gave me what turned out to be the best deal.

Yvonne Stark

Apr 23, 2010

I first called Aimee and asked about seeing a Prius. She contacted me right away and set up an appointment for me to see one.She was professional and very courteous to me throughout the entire process. She answered all of my questions and if she didn't have the answer, she tried to find it.My husband and I both enjoyed working with Aimee and will most likely return to Sunshine Toyota for our next vehicle. Thanks, Aimee!

gary seevers

Apr 22, 2010

I purchased a Tacoma under the cash for clunkers program in August, 2009. Initially my email did not bring a response from Sunshine Toyota. But at some point I connected with Aimee and she was very courteous and informative. The later was most important. Susshine secured a vehicle I wanted and the closing went very smoothly with Aimee paving the wayMy next contact was to bring it in for service in March and I found Aimee still involved and everything went well. She arranged for a ride to downtown Battle Creek for a lunch I had arranged. We own three other Toyotas and one Lexus in CT and FL. I would happily call Sunshine again when I need another vehicle in Michigan.Gary Seevers203.319.1657

skyblue1

Apr 21, 2010

Sunshine Toyota was recommended and I found the service and overall experience to be very positive. I upgraded from a Corolla, which I had originally bought new, to a Certified used sky blue Camry. I absolutely love this car so far, even though it's been less than a week, and I hope to keep it for a good long while!

acadams1938

Apr 20, 2010

My experience with Sunshine Toyota has been very pleasant. Lorie, the sales representative was friendly and co-operative. She dealt with me truthfully and didn't misrepresent the product. The car, a 2010 Yaris, has been a blast to drive.I believe it is an exceptional value. The MPG, after the first oil change after the spring weather arrived, has been about what was estimated. My only complaint is that it's so much fun to drive I tend to volunteer to drive much too often, thus burning more gas due to the extra miles. There have been no mechanical problems with it and I don't expect any. Arthur Adams

eoesterrei

Apr 20, 2010

Because of past experiences purchasing a new vehicle can often be a stressful experience.The car we leased from Sunshine Toyota in Battle Creek was a pleasant experience and much of that credit has to go to Aimee Alger with whom we made the initial contact through the internet and dealt with trough the delivery of the car.Ed Oesterreich

jaddog

Apr 19, 2010

My sales associate, Aimee Alger worked very hard to help me find the right car with the right features. Aimee went out of her way to accomodate a complex purchase experience because I bought a car via the web from a different state. She was available after hours, worked with service to accomodate several "special" requests for features such as satellite radio, allowed my wife and I to purchase a different vehicle at the last minute due to the recall. Aimee did an OUTSTANDING JOB, very professional, listened to all our needs and helped us find the right car at a fair price. A+++We would highly recommend Aimee as one of the best sales folks we have ever worked with in buying a car.Jad Davey

jbohney

Apr 19, 2010

Prior to visiting Sunshine Toyota, my husband and I had been looking for a car on and off for two months. When I visited Sunshine Toyota, it was around 8:00 P.M., and I was tired of looking at cars. I really did not have a very good attitude going into the dealership, and after driving a couple of cars, I was getting a little discouraged. I had very strict criteria, and I just couldn't seem to find a vehicle both my husband and I could agree on. Aimee Alger took the time to listen to all of my criteria and understood what I wanted and what my husband wanted. She was able to put all of that together and come up with the perfect car for both of us. She was friendly, knowledgeable, and above all, patient. We drove out of the dealership that evening at 9:30 P.M. with a 2008 Toyota Camry and are now Sunshine Toyota fans. This is no small feat for a dealership. since we have to drive over 60 miles to get there. Every time we go back for service, Aimee is cheerful and welcoming. and you can bet, when it comes time to buy our next car, we will be contacting her.

tamistingley

Apr 19, 2010

Aimee Alger was friendly, courteous and knowledgeable about the 2009 Toyota Prius we purchased. She never made us feel pressured and allowed us to take our time. The follow ups to make sure that we were satisfied were also a great part of her service. We have recommended her to our friends as well. Tami & Terry Stingley

tdrake911

Apr 19, 2010

This was the best buying experience I've had in over 30 years of buying automobiles. I knew the make, model, and mileage I was looking for and located one on the internet at Sunshine Toyota. This is almost an hour drive from my home but I was very glad I made the trip. I talked to Aimee on the phone and made an appointment to drive the vehicle. The negotiation of price went very smoothly and I picked up the car the following day. I love my Lexus and will make the drive to Battle Creek again the next time I buy a vehicle.

thh424

Apr 19, 2010

After looking for a car for several months, and having several really bad experiences, my husband suggested we look at the Venza. From the moment we pulled into the dealership we were treated well. Everyone was friendly and helpful. Aimee went far beyond the call of duty to find us the car we wanted. She, also, dealt with the cash for clunkers paperwork smoothly and efficiently. The service department has been easy to work with and handles appointments in a timely manner. We are more than happy with our Venza. We have put more than 15,000 miles on it in less than a year.

zhenek

Apr 19, 2010

Smooth transaction. Nice show when bargaining, great car. The dealer took care of everything. Great communication. On another note: making minimal review length of 250 symbols is a kind of "bad" user interface design. A person may be laconic or just does not have time to write tirades. So you artificially reject the majority of potential reviewers.

Popcorn

Apr 12, 2010

Our purchase experience at Sunshine Toyota was excellent. The salesperson answered all our questions and communicated all the necessary information without any hassles. The vehicle was in great condition and went beyond our expectations for a used car. The price of the vehicle and the cost of the transaction were both very reasonable. We received a fair, no-hassle price for our trade. The salesperson was very responsive via email and phone and all the employees we met at the dealership were easy to work with. We highly recommend Sunshine Toyota.

09venza

Apr 10, 2010

Sunshine is a great place to shop for a new or used car. Dennis Walters my sales person was very helpful with my purchase of my new Venza. I love this car and glad that I made the choice to shop at Sunshine. Thank you again Dennis and the S/S team...

okuniew1

Mar 26, 2004

I bought a used Honda here several months ago and Tony the salesman tried to take advantage of my young age and "inexperience" with buying a car. He told me the car had brand new wiper blades (one was ripped off on the right side and showed significant wear), he tried to tell me the tires were brand new (they showed about 25% tread wear and the little nubs that are on new tires definitely were NOT visible with 25% tread wear), he told me he would get me a manual for the car (still haven't received it after several months). The antenna was broken and it took my father to ask him to fix it before he actually did anything about it, the same applies to the wipers. I don't appreciate being lied to, and I hate being taken advantage of because I am a young, blonde, female. It really irks me that people can blatantly lie to someone just to make a sale. Look out for these salesmen folks...they're out to scam 'ya!