Used Cars for Sale at Superior Honda of Omaha in Omaha, NE

our accord

Nov 18, 2016

As usual, Superior Honda did their job as good as I have come to expect. They didn't try to sell me things I didn't need and recommended services that keep my old 08 Accord running like the day I bought it. I will keep going there for service and would recommend them to anyone that wanted to have their car serviced.

Cornhuskers, 1

Nov 17, 2016

My car had 2 recall things that needed to be taken care of. The appointment was right on time and the recall items were repaired with no charge. The person I talked to on the phone was very helpful and friendly as were the service technicians who did the work. They answered all my questions. Thank You

Accordlovr

Nov 16, 2016

Pleasant and easy, they excepted our trade in vehicle, no haggling and stuck to price over internet, sales associate answered question for us on his day off, I am a lifetime Honda driver.

SusieK

Nov 16, 2016

Enjoyed the entire experience with no stress. All done very professional. Very honest on various service needs.Car was washed and picked it up very quickly.

Duane1971

Nov 15, 2016

Great service & follow up. Also service found needed new battery & air filer replaced. Service completed on time. Service advisor - Daniel Haasch did excellent job & communicated clearly & concisely.

Net7shopper$

Nov 14, 2016

I have continually had great experiences in having my vehicle serviced at Superior Honda. They are friendly, attentive and timely in getting it taken care of so I can get back on the road. If I have needed a loaner they have also worked to provide that as well. I'm very loyal if there is quality service and I have continued to take my business here because they are the best Honda dealership & service center in Omaha & Bellevue.

RJB

Nov 14, 2016

Staff was knowledgeable and friendly and answered all of my questions. I would recommend them to others without hesitation. I will return for service in the future.

Stacy Crawford

Nov 14, 2016

I came in after my battery had died and certain things stopped working properly even after the battery was jumped. They had me in immediately and out within a half hour. No charge! Plus they have toys and a confined area for my crazy 2-year-old twins. AND they washed my car! AWESOME!

Nebraskaman

Nov 9, 2016

My experience was not so good on my last month's oil change. Advisor Rocke busy with his cell phone, no car wash, no so impressive this time.

Bishops

Oct 30, 2016

The service was great and Jordan was super friendly and easy to work with. The only issue we had was that we made an appointment but it seemed like it was still a first come first serve. If that's how it works then I don't understand the need for appointments. The work was done well though and the people are friendly so I'll continue to bring my car there.

JC

Oct 28, 2016

Enjoy that I do not have to make an appointment to get my oil changed. Nice clean waiting area.Nice clean washed vehicle when done.

Happy Civic Owner

Oct 27, 2016

It was a very quick and simple negotiation with John. He had everything ready to go when I arrived. He had another gentleman assist him in ensuring that all questions were answered. Business personnel were quickly prepared and I was done (with a new car at the right price) in short order. I will be doing business here again - presuming the service, integrity, and ease of purchase remain the same or get better.ThanksDoug

Jim

Oct 27, 2016

Friendly service, very knowledgeable of the recall that I was in for and gave me a time frame that the vehicle would be ready while I waited and finished it before time.

Joe O

Oct 21, 2016

My wife needed a new car. Brought her in on a Saturday morning and the staff were courteous, helpful and patient. They provided a good price on her existing car she got a new Pilot . The overall experience was great and we will go back and will recommend to our friends.

Steve

Oct 20, 2016

Routine service great as usual. The facility is top notch. The service point of entry is quick, efficient, knowledgeable and friendly. My vehicle was returned to me freshly washed!

bluecarguy

Oct 19, 2016

Everyone very polite. Facility and waiting area comfortable and clean. Appreciated the free car wash. Carrie Moody was a delight to talk to, and very helpful.

Russel Iwan

Oct 19, 2016

Very pleased with how fast they found the problem with my daughter's car after it was towed in from the Interstate and corrected it.

Bill G

Oct 18, 2016

When my 2016 Pilot was delivered a piece of the door handle was broken and the part needed to be ordered. Unfortunately, it was on back order. My salesman, Steve Copeland immediately went to the customer service manager to see what could be done. The Customer Service Manager (Mike Daniels) tracked down the part and made arrangements to have the door repaired. Since my spouse had a total knee replacement a week earlier, Mike Daniels personally picked up my car from my home and and returned the vehicle that same day. That's the way to treat a customer!

CRV owner

Oct 14, 2016

The Auto Butler Service is wonderful. I picked up the car and it looked brand new. The service team was extremely helpful with a software issue that was sent to me by Honda. Over all, great service

Gene Perrin

Oct 13, 2016

charged to clean off bugs off bumper. I feel that if you have to wash and clean your car prior to having it cleaned and butlered, doesn't that take away the ahhhhhhh! factor of when you see your car.

mj

Oct 13, 2016

I brought my 2015 Honda CR-V in for service because of an annoying noise when I went over a bump. The service team rode with me when I brought it in so they could hear the noise. They worked diligently to find the cause of the noise. They successfully found the cause of the noise.

GMarie

Oct 12, 2016

I had a wonderful experience in my first car purchase. Iyan was very helpful, not pushy but to the point. He went above and beyond to help finishing the detailing when I picked it up. Everyone at Superior was friendly.

Hondafun

Oct 12, 2016

Greg was awesome to work with and very easy to talk to. I hate dealers that tell me no way, we cant, or ultimately are just completely negative with regards to my requests. I enjoyed working with Greg as he listened to what we wanted and communicated that to his boss with no negativity during the process. Harry was the same way prior to leaving. I love my Hondas and will go back if they keep guys like Greg and Harry around. Thanks again love my newest car.

Teresa Burks

Oct 12, 2016

Have a the cleaning done each time but the last time I had the cleaning done I was not satisfied. This time it was done very well.

CRV 4 RCV

Oct 11, 2016

I stopped in for a quick oil change since my service reminder was telling me I had 10% oil life. They got me back out in a hurry.

CRVowner

Oct 11, 2016

Every service contact over the years, routine maintenance to manufacturer recall repair, has been quick, convenient and professionally handled first to last. Superior Honda of Omaha is a first rate dealer.

R Riley

Oct 11, 2016

The tech analysed the problem and he had a ready solution and located the necessary parts to fix the problem while I waited in the lounge where coffee was available.

gassaverPO

Oct 8, 2016

We were very busy with family, at the time of purchase so we look forward to Superior's assistance with our new car in future..

Vheese

Oct 8, 2016

Dario was easy to work with.her was knowledgable and courteous. Followed through on promises. Person who took our deck was less so. Little enthusiasm. No thank you for your business.

Sherrischmit

Oct 7, 2016

We brought in our pilot for a routine maintenance check. Everyone we worked with was friendly, helpful, and went out of their way to make our experience a good one. We will be back for sure!

Pcpac

Oct 6, 2016

Awesome experience! Very knowledgeable and friendly team, made car buying a pleasure! I would recommend the Honda Ridgeline to anyone and I would recommend they go to Superior Honda for a smooth and pleasurable buying experience.

Brad Brown

Oct 5, 2016

The friendly and professional customer service was outstanding. My experience at Superior Honda of Omaha was unlike anything I've experienced before. The statement, "People will not remember what you say or do, but how you make them feel" was true for me. I walked away feeling like they were working with me to get a good deal, not just a sale. They genuinely appeared to care about my situation which was evidenced by the way they listened and allowed me to process my decision. Well done!

BRLotus

Oct 5, 2016

Everything from making the appointment to being offered a loaner car to drop off and pick up was easy and everyone I spoke with was cheerful and helpful

Mike1987

Oct 5, 2016

Professional, Exeperienced Staff made my car buying experience a easy process. I would recommend them to anyone looking to purchase a new or used car. Thanks Guys we Love our new CRV.

williambarth

Oct 5, 2016

All was smooth and painless. Got what I wanted working with good people. Was my sixth car purchased here and it was what brings me back.

Mike

Oct 3, 2016

Superior Honda always has great customer service and this visit was no exception. Matt got me in and out installing running boards on my Ridgeline very quickly. The entire staff is always friendly.

phil

Oct 2, 2016

I have gone to this Superior Honda since it was still in Council Bluffs, IA for new cars and services. I was happy until recent incident. I brought my Cr-V to check for "Clunk" noise on the front passenger side. The service adviser turned the steering wheel (car in park) and heard the clunk noise likes metal on metal. He scheduled to bring the car back due to service department was busy. On the appointment day, I left the car at the dealer the night before, so they have a plenty time to diagnose on the next day. Late in the afternoon, the service adviser called and said "They found the sway bar links worn and broke" I told him that I believe if it worn but it would not be broken because I looked at them couple of days ago. So he wrote on the service repair as "Replaced worn sway bar links". But it did not fix the clunk noise. The service adviser told me that it needs strut mount. I brought the car back and they replaced the strut mount. But the clunk noise was still not fixed. Now the service manager told me that it needs new struts. I asked the Service Manager that "Do you warranty that it will fix the Clunk issue then I will pay for it?" The Service Manager said "They have to replace and find out." I took my Cr-V to other mechanic shop, the mechanic put on the lift and fixed clunk noise in 15 minutes. The mechanic told me that "I don't know why the dealers guys did not see it, and they just replaced parts and charged you!" I called the Service Manager and told him that I would like to have my money back. I will them if they want to know what was fixed the clunk noise issue.

Dorothea Hadley

Oct 1, 2016

Actually, I did not use your service. Carstar had to take my car there to calibrate the air bag. Had an accident and they must not have the equipment to calibrate the air bag.

padre 67

Sep 29, 2016

I have had great service every time I have came in. Treated like a valuable customer when I came in for a recall, and paint treatment.

Angry Accord Purchaser

Sep 28, 2016

Purchased a new Honda Accord Coupe EX-L. At the time of purchase the glass, exterior were filthy. Tires were at 10-50 psi. It also had a large paint chip and scratches around the drivers door. They sent me on my merry way. When I got home I was able to see the incredibly poor preparation for a new car.I went back again in 3-4 days. They installed a rear spoiler and vinyl floor mats and a trunk cover. They sent it to be buffed to try to clean it up and they scratched the new paint very noticeably.I went back a final time. Still missing accessories uninstalled. The Sales Manager was insulting and they started to argue obvious facts. I got my money back and moved to O'Daniels Honda. they are working on fixing my problem right now.

Jerry

Sep 28, 2016

They treated myself and my wife very well! we are raising two little girls so needed more room.They were very cordial and respectful folks. The financial manager we dealt with was also very good and I must commend him with his presentation on options available. He also spoke highly of this dealership as more of a family to work with and for. This to me is a highly complimentary statement to owners and top management.Thanks again from my family,Jerry Cose

JMP06

Sep 28, 2016

Carrie quickly and accurately diagnosed the problem with my car. When the repairs couldn't be completed before the weekend, Carrie arranged for a loaner car so my weekend plans were not disrupted.

Marilyn Fenton

Sep 28, 2016

Chuck is an excellent salesman and gave me exactly the leve of service I wanted. I'm very happy with my car and the entire experience.

Erle

Sep 26, 2016

Staff was very friendly and helpful, Service work was excellent. No pressure to add any services but advised what was needed this oil change, but could easily wait for the next. Service was timely, told them I was not in any hurry, and they still had it done in a short time. I also like how clean the area is where I leave the car. Nice to see attention to detail. Thanks

Sep 24, 2016

Always have a good service experience when Dennis Heath handle my needs. He is always courteous, attentive, and knowledgeable with regard to any servicing item. One of the best I've seen through the years.

HEW52

Sep 24, 2016

All personell were timely in everything they did. The doors for the service department opened on time. The loaner care was neat and clean. Job well done.

William Krasso

Sep 23, 2016

I have had my Ridgeline since 2006 and have over 215,000 miles on it. It has been the best vehicle I have ever owned in many areas. As for maintenance it has had 2 recalls for airbags and last major work was the power steering pump when out at 215,000 miles. Other than normal maintenance I don't remember the last what I would call major repair.Superior is the only place I have ever taken it for repairs. For normal oil changes and fluid items I go to Jiffy Lube but for anything that requires repair I always go to Superior.

Alison1Butt2

Sep 22, 2016

Everything was done in a timely manner and to my satisfaction. The place is friendly and clean. The workers were attentive. My car is always clean when I pick it up.

R Riley

Sep 21, 2016

Completed service in a timely manner. Parts had to be ordered so they provided an overnight loaner vehicle. A great team of techs in the shop and service department..

Terry P

Sep 21, 2016

Have been buying and taking my Hondas at Superior Honda for over 5 years. Fast and friendly service. Will not go any wear else! Knowable staff.

Accordbeliever

Sep 20, 2016

I told the dealer what I would do and they agreed to it and we did the paperwork and I drove my new car away no double-talk no lies or painful negotiation.

anonamous

Sep 20, 2016

Excellent review. Car was done when told and in superior shape. No complaints.... I very seldom take my car in for service. Just the normal maintenance requirements. So I really cant comment on service, it has always been quick, clean, and timely by courteous and knowledgeable service techs.

johnsz

Sep 20, 2016

We had a bad alternator and leaky radiator. We made an appointment the day before, I took the vehicle in, it was fixed the same day INCLUDING air bag recall. Washed and ready by the end of the day. Thorough communication, very courteous, I'm happy with the transaction as well as results!

Mike B.

Sep 20, 2016

Carrie Moody, Service Manager, was extremely helpful. I recently had knee surgery and she walked the paperwork through so I would not have to walk so far. Jeff Stamper, Parts Specialist, was great in getting the correct part in on time. Very professional people. Great experience!

Thomas Kroon

Sep 20, 2016

Your service mgr. Carrie was great... You had to keep our car for an extra day and she gave a loner car to get around... She also kept me advised on the repair work...

Rafisher

Sep 19, 2016

I was able to get in a few days after I called. I was met at my carside by a technician. I showed him my Honda paperwork and was shown how the fix would take place. The fix didn't take as long,and I was "on my way".

ginny

Sep 18, 2016

Carrie is always friendly and efficient. Love the car wash that is included, and the ability to drop my car off, get a ride to work, and get picked up when it's done.

Hondaman

Sep 18, 2016

This was the best experience I've ever had purchasing a car. If you are considering a Honda dealership, go no farther Superior Honda! Excellent dealership hands down.

Cynthia DeLanie

Sep 17, 2016

I needed service on my car that would take all day. I was provided with a vehicle to drive at no charge while my car was in the shop. The repairs went well and I able able to pick my car up on the same day.

HappyHondaOwner

Sep 17, 2016

I called ahead so that morning it went smoothly. They were able to make it painless. Bonnie kept me informed and knew what she was doing. I felt my car was in good hands. Joe took me to work so I could make it on time. They are the only ones I trust working on my Honda.

2016 Pilot

Sep 16, 2016

On time and great work. Service manager.worked with me on using coupon I had left at home. Friendly staff and notification when ready. Satisfied customer.

dbcarper

Sep 16, 2016

problem with my car was found and repairs are to be done. I am very satisfied with the way superior handled my needs. great service.

Eric & Janet

Sep 16, 2016

I have purchased 6 vehicles over the years from Superior, both New and Used. I have worked with John Wonder on all the vehicles. John is great. He quotes a fair price that splits the difference between the cost and full retail. A win - win situation for all without the usual dealership dickering. On the used vehicles, I have told him what I want at the price range and he keeps a look out for an acceptable vehicle and calls when they have what I am looking for. I don't want to deal with anyone else.John, also had us work with Toby who was great, too.

Buyer789

Sep 15, 2016

Had my car in for some warranty work and the team was fantastic. Great job and an excellent experience! Fantastic communication and rapid completion of the work!

Michael Siegel

Sep 15, 2016

Came in for an oil service and was done quickly. Also had a nail in the tire which was fixed for a reasonable price. Multi-point inspection was done and found my battery was low so got that replaced. Love that everything was handle at one time instead of multiple times

Okoboji33

Sep 15, 2016

Mark Johnson made the whole process so easy and straight forward, it was great. There was no run around no real back and forth it was a very smooth process. I would say that if you are in the market for a new or used vehicle call on Mark and he will get the job done.

surveyguy

Sep 15, 2016

I really have nothing else to say except my car was taken in quickly and service was performed quickly. They had me out and on my way in just over an hour. The one negative thing is this survey.

walter E

Sep 15, 2016

Superior Honda gets me in and out quickly and doesn't ever try to over sale me. Service is done right and completed as scheduled.

Lynne M Pleake

Sep 13, 2016

Originally I took my CRV in as the A/C stopped working. On my way to the shop I tried it and it worked but still had it checked out. Also was on recall for airbags (thought only had driver's side) when was called with issues had both airbags. The A/C needed some additional work so I had them keep it overnight to complete. Had them also complete oil change as it would be due shortly (month or so). I was a bit upset on the next day when I had to call them to see if it was completed as I had a ride to get to the shop to pick up my CRV. Did not know if I would be able to make it before they closed as it was late in the day. I did tell them that if I could not make it they would have to pick me up at my home the next day and they did indicate would not be a problem. I was able to make it the same day. Overall was satisfied albeit would have liked to have paid less.

James

Sep 11, 2016

I had the crv in for an airbag recall. They were ready for me at the scheduled time so checkin was very quick and I was on my way. I was told that it would be finished before the end of the day. I was pleasantly surprised when I got a call early in the afternoon saying that the car was ready.

Mike & Patti

Sep 7, 2016

We have leased our last nine CR-V's from Superior Honda and have received great no hassle sales and service from the Superior Honda employees. Our most current service was to replace a driver side visor clip and while writing that order up they found that a computer update was needed for the transmission because a bulletin was issued. Both repairs were completed while I waited. Mike Daniels helped set up the repairs and he is an absolute joy to work with. Shannon has also been easy to work with on our leases. We plan to continue leasing or purchasing and servicing our vehicles at Superior Honda.

recall

Sep 7, 2016

All went as expected on the recall for the airbags. I have always had excellent experience with the service department. I did have some difficulty with getting the car in for this service as I experienced a long wait for a service representative to come on the phone twice (hung up after long waits) and finally drove to the dealership to get it scheduled. I do not recall the name of the service advisor who scheduled the service but he was helpful and thorough in getting me scheduled.

Zingles

Sep 1, 2016

Our Honda Pilot's engine was miss firing and Honda fixed it. However, when we got our Pilot back, it made a strange noise when driving. It wasn't the engine, that was repaired and running fine. We weren't sure what it was but the tech went on a test drive with me to hear the noise and talk with me about it. He determined it was the bearing on the right tire. They fixed it that day and the noise was gone. Time and again it's great service like this that makes me return again and again to buy my cars here and get service done here. I won't go anywhere else!

Jean

Aug 30, 2016

Chuck E was awesome. He knows the various types of vehicles very well to find one to meet my requirements and extras I really needed, clearly and concisely walked me through the purchase and leasing options to help me select the one best for me, and was there to walk me through the features set up after all the extras were installed.

Pete

Aug 30, 2016

Great service all around. From sales to service, everyone so friendly and helpful. Not only told us what we can have from our new car but also demonstrated what we needed to know. Thanks.

Sedlacek65

Aug 30, 2016

Great place it's the only place my wife and I only buy and service our cars. We have leased our last 6 vehicles from there.

HAL_9000

Aug 26, 2016

Always been a fan. Had 3 Honda's that have always been serviced here and always prompt, efficient and friendly service. You pay a little more, but I think you get what you pay for with Honda.

Dean Hamilton

Aug 25, 2016

Four vehicles bought from Superior Honda. Each buying experience has been a good one. Service on vehicles has been great from all aspects. Best place in town for Honda vehicle purchase.

Jward03

Aug 25, 2016

Worked with me to get to the price point I wanted. Had to negotiate the price of my trade in as I new what it was worth.

Omaha..omaha..omaha!

Aug 25, 2016

Loaner car, free coffee, service with a smile. I dropped my car off for the auto butler cleaning and it was ready in 2 hours.

phil

Aug 25, 2016

Had 100K service for my vehicle. Complete on time and cost as estimated. The tech missed the brake light bulb (burnt out), When mentioned, the service advisor took my vehicle back and replace the bulb without charge.

Sherry

Aug 25, 2016

Every time I have returned to the dealership to have something completed since I bought my new vehicle and to have questions answered, it has gone very well. I appreciate the great service. I was provided with a loaner car while they completed the auto butler and the protective mask.

Whitv

Aug 25, 2016

Excellent place to buy our new minivan! Really enjoyed working with Bode Manzitto, he was very knowledgable and the nicest salesperson I've met. Would highly recommend him and Superior Honda to anyone in the market for a Honda!

Karen

Aug 23, 2016

Everyone was friendly and professional. Received the service I requested at the price quoted. I always appreciate that they wash the car too when servicing the vehicle.

alatham23

Aug 21, 2016

I went to Superior Honda looking for a reliable and high performance sedan. Chuck Elford helped me find that vehicle. Chuck was extremely knowledgeable on all aspects and features of the cars and I was never rushed or pressured. I ended up with a wonderful Honda vehicle after much help from the entire team at Superior. Thank you.

Mary G

Aug 20, 2016

I have been coming here since i purchased my car in 2003. I just trust the service team. Most of the time i wait for my car and they have a nice waiting area.

TC

Aug 20, 2016

I admit it, I am a discriminating used car buyer, I will not usually buy a new car, but instead enjoy the experience of researching, tracking down, evaluating the car, and making the deal. Yeah, I am that guy who dealers hate. I take my lists, my tools, my assistant, and my time when I look at used cars. Chuck at Superior wasn't phased a bit, and calmly allowed me and my assistant to complete my 100 point checklist, and THEN went with us as we test drove it. No pressure, no unsolicited comments about "how nice of a car it is", nothing. Good experience! Chuck even let me drive the car to a mechanic who gave me a great point by point inspection on the car, which was very useful. When it came time to deal, I had my information and my proposals, and Chuck presented what I thought was a very fair deal, and that was it.All and all a great experience. Kudos to Chuck and kudos to Superior Honda of Omaha.

happy customer

Aug 19, 2016

I needed a quick oil change and a checkup before I took a trip. The service was prompt, I didn't have to wait long, several problems were found and corrected, and I was a happy customer.

J0893

Aug 19, 2016

Fast service for oil change, and routine checkup. Appreciated review of potential needs to maintain car. Also appreciated car wash. Friendly staff. Oil recommended for this Accord is a bit expensive, though

Jelly Bean

Aug 19, 2016

First time to lease a new vehicle in years and found the sales agent very knowledgeable. The finance department was very thorough and the prep department had everything ready in a timely manner. Will recommend!

cunninda

Aug 18, 2016

Excellent service. Professional atmosphere. Friendly folks. Sales rep, sales manager and finance agents were top notch. Very good car buying experience. Would definitely recommend this salesman and this dealership.

Amy

Aug 17, 2016

I can rely on Superior Honda service advisers, like Dennis Heath, to listen to the concerns I have about my vehicle. The service technicians do a thorough check of the problem & conplete routine maintenance.

Writer

Aug 17, 2016

Honda has a lot of vehicles to choose from and the staff are well educated re what is available. The staff listen in order to meet the customer's needs and follow up regularly throughout the buying process in order to guarantee customer satisfaction. I feel like the staff is made up of good people.

Nmlighthart

Aug 14, 2016

Thank you for always making the oil changes painless. I hand in hand an envelope with notification on an recall I was going to ask about and before I could say anything Jordan noticed it and asked me if I had questions! Most service reps ignore customers so they can spend as little time as possible helping. So thank you for answering all my questions and taking the extra few minutes with me. I will continue to come to Superior for my service needs based on Jordan's excellent service!

bob72

Aug 13, 2016

a simple oil change, but I came in a week early (my fault) and they took care of me right away anyway. very friendly and understanding. prompt service.

clyde

Aug 13, 2016

Carrie was very polite and friendly and helped me utilize the coupon that would save me the most money. Unfortunately, there were no available cookies in the lounge.

wendalldog

Aug 13, 2016

Dennis Heath in the service department is awesome! After getting g my oil changed I didn't know how to reset something that had been changed and he fixed it for me quickly and made sure I knew how to do it myself should it happen again. Love Superior and their staff!

CLL

Aug 11, 2016

Over the past 12 years, I have purchased (leased) 4 vehicles from Superior Honda. I continued to go back because they were so easy to work with; they always helped me get the car I wanted with a payment that was affordable. I also had all the vehicle service needs taken care of there, also. So, I was very disappointed when, this year, the salesperson just did not seem interested in REALLY getting me into the vehicle I wanted and told me repeatedly it just could not be done. Well, I knew that wasn't true, and, in fact, not only was I able to get the vehicle I wanted in the payment range I was seeking, I was also able to accomplish this with $0.00 down and got the trim I wanted as well. Superior Honda, I will not purchase vehicles from your dealership any more, nor will I bring my vehicles in for service needs.

NAQ123

Aug 11, 2016

I had a good experience ieoning ahimsa before and I wanted to continue that experience with newer car that I do not have to worry about having any prbilems. Just drive and enjoy

danm

Aug 10, 2016

I brought my car in for service in May and had to deal with Tim. He was very rude. Recently I had to bring my car in again and dealt with Carrie. It was a much more pleasant experience. I was told that Tim no longer works there.

Buyer789

Aug 9, 2016

The team was helpful. Good buying experience. The sell to buy upgraded warranties and protection plans was a little over the top, otherwise I had a fantastic buying experience.

Cr-v'd

Aug 9, 2016

I appreciate an easy negotiation process; we knew what we wanted, and where we needed to be at to get the car at an affordable price. Steve our sales person has an easy way about himself and managed the deal as good as I could expect. My Wife and I are happy, and satisfied with our experience at Superior Honda.

Deester

Aug 9, 2016

I was greeted promptly in the orange team did an excellent job of changing the oil & rotating the tires in a timely fashion. I would strongly recommend Superior Honda sales and service.

hondaCRVlover2

Aug 9, 2016

Our love affair with Honda almost died in Helena, MT. Their Honda dealership had combined forces with Ford on Saturdays. They wouldn't check our AC and then they said they would, back and forth. Finally they did, but said we needed a clutch and they didn't know if they had one and even if they did, there wasn't a tech to put it in. !?!?! We were less than thrilled to pay them $185 so we could ride home in a 100* car for 16 hours. Long story short, we got home, called Superior, and you squeezed us in the next day. Your service man drove our car up with the AC on and said, "Have a nice cool ride home." I almost cried. Now we still love our Honda family but we'll never drive to Helena again. . .Thank you for your continued great service!

rabach13

Aug 9, 2016

I had a recall for my Fit I went after work to set up an appointment it took me no longer then 15 mins to set it up with an oil change. They gave me a loner car. It was supposed to take only one day it was not going to be ready when I got off work so they let me keep my loner car an extra day.

rmrjjh

Aug 9, 2016

Drove in on a Friday morning to get an oil change. No appointment. The place was slammed with other cars. Carrie Moody was able to take me in and get the process started quick. I was able to have two cups of coffee, a few minutes in the waiting room with my phone, and a nice talk with the dealer who sold me my Honda Civic before being notified the car was ready. Used a 10% coupon that was emailed to me and I was out the door quick. Thanks.

TomH

Aug 3, 2016

Used the TrueCar website to get a bid and it exceeded my expectations. John and Toby were very easy to work with and we drove out with the car we wanted the same day!

Lincoln Customer

Aug 2, 2016

I was in on Friday for air bag replacement recall and I worked with Brian. He was very professional and able to answer all my questions. Bob shuttled me to my destination and picked me up quickly when my vehicle was done. Service took exactly what they estimated. The next day I had another appointment to replace brake fluid and it was a very busy Saturday morning. They had the work done in less than an hour. Great service and helpful, professional employees.

mjekenzme

Aug 2, 2016

I stopped in for an oil change on my daughters car and it never seems to amaze me how I am treated. The employees at Superior Honda are always more than helpful when I have questions.

Momo11051944

Aug 2, 2016

My husband and I have been driving a Honda for 30 years; we only deal with Superior Honda because of their service and the way they treat their customers when purchasing or leasing a new car.

New car

Aug 1, 2016

I would recommend this dealership and Greg to anyone who is needing a new vehicle. The inventory is good and the quality of all is worth checking out.

RidgelineLuv

Jul 31, 2016

I really appreciate Dennis in service and John in sales.Reliable, respectful, awesome!They are always attentive to situation and make it easy - always nice to have one less thing to worry about

BluejayRidgeline

Jul 30, 2016

I have always sought Dennis Heath for service guidance, and always he never fails to deliver! A big thank you to him, and the technician working behind closed doors for the work done on my '08 Ridgeline.

mad

Jul 30, 2016

staff friendly always and very pleasant to work with. Used shuttle to get to work. Driver friendly and prompt. Car ready at time promised as always.

dmartin

Jul 27, 2016

Superior Honda of Omaha's service department is the best. Efficient. On time. Want to please the owner. This is the best dealership service department I have ever experienced.

Karen

Jul 20, 2016

Took the car in to get new air filter and cabin filter. They were professional and friendly and the car was ready to go within the time frame promised. Appreciated the car wash too!

Lori

Jul 18, 2016

A customer of Superior Honda for over 18 years, it is the service team that keeps me coming back. I left my car via the night drop-off process. Dennis promptly called to review my request to discuss what I wanted to have done. The work was completed well ahead of my pick up time. At the end of the day, on a busy Friday, Dennis greeted me with a smile and took the time to go over the final work.

Rick

Jul 18, 2016

Needed to have our Auto Butler protection reapplied to our CRV. We were checked in promptly and given a car to drive since we are from out of town. The CRV looked great when finished.

Dave Chicoine

Jul 17, 2016

replaced my airbag . Easy to schedule with this dealership. They made sure the parts were in stock. They gave me a ride to and from work

Doggie001

Jul 17, 2016

Abdul was friendly and knowledgable about the vehicle. Set expectations by letting me know about how long the process would take. I would recommend him to friends.

johnsz

Jul 17, 2016

I needed a B-123 service on my 2006 Pilot. The vehicle was completed on time, price was reasonable, and the service representative was professional, friendly, and respectful.

ChristineTucker1144

Jul 15, 2016

I needed an oil change and they got that done efficiently and quickly. I also like how they always wash your car afterwards as well.

hvs

Jul 15, 2016

Air bag recall was inconvenient and parts took a long time to arrive but I was contacted by Superior and notified when the parts arrived and when I called they said I could come in anytime at my convenience. They were very accommodating.

LUVMYPILOT

Jul 15, 2016

Easy in and out service, right about closing time, for an oil/filter change!! Took car right in, even fixed a broken hook on the back door sunshade.

Perrone

Jul 15, 2016

This is my forth car and my daughter bought two from Superior. We continue to receive good assistance during the purchase. Last time there was a big hiccup on the paperwork to pay taxes - I hope this goes smoothly this time.We had trouble with scheduling the paint reseal in the past but was assured the problems were being resolved.

Satisfied customer

Jul 15, 2016

I had to have the airbags replaced. I borrowed a car while waiting. She took care of EVERYTHING. The transaction couldnt have run more smoothly.

dbcarper

Jul 12, 2016

all went well. staff was helpful and new what was needed..was able to test drive new HR-V with help from Graig Brandle. will be back.

OmahaJerry

Jul 12, 2016

This is my 2nd lease of a new car at this dealership. Very happy with the deal I received both times. Also own a Honda and have had it serviced exclusively by this dealership. I've had many cars over the course of many years and have dealt with many dealerships. This is by far the best so far. The service department staff are honest and give you the best deals they can when charging for servicing the car. They will tell you when something needs to be done and will let you know if something does not need to be done.

sg2418

Jul 10, 2016

Service was good but took 25 minutes to check in and I had an appointment. Took a while to pick up as well. If those had not taken so long it would have been excellent. Not sure why I made an appointment when I had to wait for all the other people who didn't.

BgotaCRV

Jul 9, 2016

We had great service, staff was very friendly and easy to work with, the dealership was nice and clean, and we would recommend to a friend.

GmaA

Jul 7, 2016

Visit went smoothlyOil change and tire rotationEverything was explained well, work was done within an hour, thankful that they also washed my car

KS

Jul 7, 2016

Thank you for the great service! Have been with my Dealership for 10 years! I always feel taken care of and will recommend it to everyone.

Pilot17

Jul 5, 2016

Brian was excellent, best customer service I have received in a long time. Would definitely go back, was very prompt and friendly, nice waiting area

Not cooperating

Jul 3, 2016

I had experienced a wrench and oil life 15% signal. I was surprised because I thought that my oil was changed at ever visit. I've found that it is changed only when needed. The oil was changed, the inspection done and I was sent on my way with an explanation of it all. I was immediately served and felt respectfully treated even though I know nothing about cars or their upkeep.

Jwsimmons

Jul 2, 2016

Appreciated you getting my car in quickly and repaired efficiently. Only part that didn't go well is that you attempted to contact me through my work number instead of my cell number which you have never done before. My work number is not a very efficient way of getting in contact with me most days but I was on vacation so no one contacted me. I had to call the dealer to find out what was going on and was told my car had been completed the day before. It didn't cause me any problem but just would appreciate them using my cell number like they always have in the past.

The Dodsons

Jul 2, 2016

Bought our families 5th Honda from Superior of Omaha. It was so easy doing the pre-approval through Honda Finance online after we used TrueCar and selected the car we wanted to buy. All we had to do was contact the dealer and let them know which car we wanted and with what options, and it was a really simple process! Wish we had always been able to buy cars this way! From the first contact to the last, our salesman, Chuck Elford, was nothing but professional and courteous to us. He took the time to go over all the appointments in the car after we purchased it so we felt comfortable being able to use all the features. From start to finish, Chuck and Superior Honda, exceeded our expectations! We would highly recommend making Superior your destination for Honda cars in Omaha!

Robert McKulsky

Jul 1, 2016

My 2011 Honda CR-V was subject to the airbag recall. The letter I received from corporate indicted I could request a rental car to use while waiting for the airbag replacement. I took advantage of the offer and had a rental car the next day. When picking up and returning the rental car Service Manager Carrie Moody made the whole process a breeze. She was a pleasure to work with and is an example of what customer service is all about.

MK

Jun 30, 2016

Superior's focus on customer care makes the auto service process easy and pleasant. Work is always impeccable and you have peace of mind knowing the work on your auto was done right.

MomofFive

Jun 30, 2016

This is the 3rd Honda we've purchased in 2 years from Greg Brandl and Superior Honda. They are just fabulous to work with. We showed up 20 minutes to closing and everyone stayed late to help us wrap up our deal. Couldn't be happier with our experience.

baby honda

Jun 29, 2016

Carrie in service has helped us for many years. She's the best! But all others are good as well. Have had years of good service and even help over the phone. No complaints!

BJ

Jun 29, 2016

All questions were answered; all employees were very friendly and listened well, answering all my questions to my satisfaction. I was amazed at how quickly the paperwork was accomplished!

Booker

Jun 29, 2016

We had a great experience with our Honda purchase. Bode, our salesman was extremely knowledgeable and professional. We test drove lots of different Hondas before deciding on the Pilot. Bode was patient and awesome! We had to wait for a long time for the finance department to finish the sales transaction, but other than that this entire experience was painless and pretty fun!

fakesharpie

Jun 29, 2016

I went in for an oil change. When I arrived it was much busier than I anticipated. However, I was quickly offered shuttle service and was able to hit the gym. The gentleman, I believe his name was Jim,was fantastic company on my drive. After about an hour I got a call my car was done, but not being done at the gym, asked for another hour. They obliged and right as I was finishing, Jim pulled up and took me back. It was just the best experience. Thanks so much!

Jean Hempel

Jun 29, 2016

MyHonda needed regular oil change and tire rotation. Service waswell done and my wait was only slightly longer than expected. Since this is a new vehicle, I do not yet have a sense of how long service will take.

joseph opryszko

Jun 29, 2016

your sales service was excellent and explained very good. will look forward to having you take care of my new car,thank i want to thank Steve for making us feel like family,Joe o.

Kris

Jun 27, 2016

From the initial lot walk & test drive to picking up my vehicle & signing the paperwork, all of the staff at Superior Honda treated me respectfully and friendly. They took the time to explain the entire process, including how to navigate my new car/computer! I will be a Superior customer for years to come!

mjekenzme

Jun 27, 2016

The work that is being done is always complete and done to my satisfaction I always recommend this dealership whether it is service or a new car that is needed.

quincy03

Jun 27, 2016

We have recently purchased another vehicle from Superior Honda. We have visited the service area as well. In both cases they went out of their way to make sure everything was perfect for us. We will continue to choose this dealer!!

sdvmv1925

Jun 27, 2016

Purchase of Civic was great, Chuck went out of his way to ensure the process was smooth & vehicle was ready for pickup as promised!!!

Lori

Jun 19, 2016

Very easy- was notified by mail flyer of recall on my vehicle. Easy to set up appointment. Once arrived- staff was friendly, quick on offering shuttle service to destination. Easy for pick up- transport even waited for me at friends house and rang doorbell of home, since I did not answer phone. Very patient and easy to talk to. I believe her name was Karen.

Stephen B. Tyler

Jun 18, 2016

Even though I was a little late the work on my car was done in a timely and proficient manner. All employees were friendly and professional. It is indeed a pleasure to do business with these people. It is also nice knowing that the job was done right and my car has been fully checked for any impending problems.

ChicagoGuy

Jun 17, 2016

We visited Superior Honda to look for a new Civic for my mother. The staff were super friendly and good at asking what her specific needs were. We were completely satisfied with every phase, including the no pressure negotiations. You don't find places like this very often.

Chocolate

Jun 17, 2016

Went in for Express service for A123 - oil change, air filter & cabin filter change, transmission fluid & tire rotation In & out in reasonable time with great explanation of what was done Thank you

Elna Krueger

Jun 17, 2016

It makes it so nice to deal with friendly and professional people. Excellent job on my scheduled Butler cleaning. I love it that you make a loaner car available too.

An Amazing Adventure

Jun 12, 2016

One day, a man brought his Honda Civic into Superior Honda for an oil change. While he waited, the oil was changed. Then the man paid for the oil change. Then he went home. Everyone lived happily ever after. The End.

Dan

Jun 11, 2016

Most recent trip was to get a tire fixed. It had picked up a machine screw and was going flat slowly. They got me in and out quickly. Thanks!

sailordave

Jun 11, 2016

I had a slow leak in the front left tire. Tim worked in an outstanding fashion to find the cause of the leak (nail in the sidewall of the tire) and get a new tire. Because of the nature of the tire damage, a repair was not possible and Tim quickly had me on the road with the new tire. Thanks, Tim, for your professional and competent help! David S., Omaha, NE

JBogs

Jun 10, 2016

Scheduling a service appointment is easy and convenient. They do the work that needs to be done. My experiences have always been very positive, both with new car sales and service.

katz

Jun 10, 2016

Everyone at the service department did a good job taking care of my accord. One recommendation would be to have more service managers to help the customers waiting for assistance. My person kept looking for co-workers to help out the front but there was no one around. His willingness to keep acknowledge those waiting was a good thing but it probably delayed the completion of my visit by 5-7 minutes. Not a big deal but in the wind tunnel and the hot breeze, it seemed longer.

Russel Iwan

Jun 10, 2016

Had great evperience working with Brian on my daughter'S Honda. He explained the problems and gave estimates for the work. He even applied coupon prices available for the work.

Schmidts15

Jun 10, 2016

I live in Lincoln but don't mind making the trip to Omaha for my Honda needs. I've leased from Superior Honda for the past 4 years. In that time I've has multiple leases and every time I go in its fast and easy. Everyone is friendly and very knowledgeable. I'm always greeted with a smile and my questions are always answered.

Janet123

Jun 9, 2016

The customer service was excellent, the waiting room is always great, the work done was great, and my oil change was completed sooner then expected.

Stephen B. Tyler

Jun 9, 2016

I received excellent and timely service from people that were friendly yet professional. The work was done at the time I was told it would be and at the price I was quoted.

Beth White

Jun 8, 2016

I bought a brand new Honda Pilot from Superior in 2006 and was extremely pleased with the customer service when purchasing the car and have always been extremely pleased when bringing my car in for service! It's been a great car. I still drive it! I've had the same excellent service when recently purchasing a used Honda Accord for my son. Thank you !!!!

Greg M.

Jun 8, 2016

I have been a customer of Superior for many years, having bought several Hondas from the dealership and always using it to service my vehicles. I will continue to do so. I know it is hard to retain employees but it seems that more recently there has been a substantial turnover among the service reps. I did notice Carrie was still there and that is a god thing.

Happy customer

Jun 8, 2016

We have bought several cars from Superior Honda in the past. Greg Brandl made purchasing a car about as painless as one can make it! Great service and we appreciate all his help.

no

Jun 8, 2016

A previously installed set of tires had a slow leak for one tire. I scheduled an appointment online. Service performed was very prompt and professional.

Vince

Jun 8, 2016

We bought a great car at a very reasonable price and we bought a fairly priced service contract.We had our newborn with us and everyone in the building was accommodating and kind. All of the employees we dealt with were knowledgeable about the vehicle we wanted and the financing options available to us.We ended up with a great car, with a great rate. I would absolutely purchase another vehicle from this dealership and, specifically, from the salesman and finance director that worked with us.

Celina F.

Jan 14, 2016

I bought a new car back in December 2015, and I had the pleasure of working with Chuck E. He was very through, efficient and professional in handling the process of acquiring a new CRV Honda. The transaction went very smoothly, and what could have been a stressful deal was nothing but the opposite of that. I highly recommend his services, and the dealership as a whole. My entire family has had the same experience when buying a vehicle, and our loyalty belongs to Superior Honda of Omaha.Celina F.

Frogfoot

Sep 7, 2015

One star is to high! I have a brand new car that is sitting in my garage that will turn into a pumpkin. The dealership would release the required documents to my home state ( on active duty orders stationed in Nebraska), so I could drive my new car. I warned the Salesman Chuck Elford and the Finance manager Jay Kirlin at the time of sale that my paperwork would require more time. Weekly emails were ignored when I followed up. I was hung up on and told everything was fine. If I could have I would have returned the car. Military members take your business elsewhere. Civilians stay away, unless you want a bad experience. I will sell my 2015 Honda Odyssey ASAP, I should have bought the Toyota Sienna. This car buying experience will ensure I never buy a Honda again!

John

Aug 21, 2015

Came in to get a recall fixed today, very accommodating to schedule my appointment and reschedule when I need to. Dennis was very helpful.

Kate

Aug 21, 2015

Always pleased with experience, wouldn't come back if I wasn't happy since their are so many choices in service. I like my honda and don't plan to get rid of it any time soon.

Larry

Aug 21, 2015

Worked with Carrie Moody for years and she has always taken great care of me and provided good customer service. I have been coming here for a long time, serviced my last 3 Honda's here.

Sally

Aug 21, 2015

Service customer since 2008 and have always had a great experience with purchase of Honda's and repair work.

Scott Villotta

Aug 21, 2015

Nice place good service close to home clean awesome sauce

Tom

Aug 21, 2015

Very friendly staff, courteous. Clean dealership, service technician has been very friendly and helpful.

CarsOmaha

Jul 25, 2015

We purchased our van at Superior Honda of KC. Wife made appointment clearly articulated work items with Jason D. We did not request a Saturday, but due to warranty coming close to the end we request having it done soon. We plan to trade this van on a new version. Jason set appointment time and wife set expectation that due to one parent watching children we would need to wait. Brian or Bradley (asked for business card, but wasn't given) he smirked we were 2 miles over and now out of warranty. This is were frustration with their customer service took a turn for the worse. I will acknowledge I lost my cool after the 2 mile over smirk and smile. Took a bit too much pleasure in that for my liking... After talking to three service "sales techs" (including Jason) I was told 11 people are in front of me and recommend not waiting. Talked to Brian Pearce and ultimately left without service. No change in original outlined service request made in advance with on-duty sales (service) tech. We are currently in the market for new Honda odyssey touring elite and there is NO way I would do business with this location. I test drove a new van near the med center, but had hoped to do business here due to proximity to my home and they are the only local dealer that have the touring elite. Had planned on using my wait time to negotiate a purchase price. Disappointing the service experience was the worse I have had and thankful there is another Honda dealership in Omaha. I now feel obligated to test drive a Toyota as I would like a dealer closer to come. Will not be purchasing our new van from this dealer!

plx2

Feb 14, 2015

My first car was a Honda that I purchased from Bluffs Isuzu. I started doing business w/Superior Honda in Council Bluffs when I traded my Honda Civic for Honda Accord. Since then, I've owned nothing but "Honda's"..... 5 to be exact!! I recently purchased a 2014 Accord Coupe, ooh wee it is sharp!!After 20+ years of continued business with Superior Honda, I find that the sales & service department still delivers a high level of customer service, courtesy & respect = OUTSTANDING!!I also want to thank Greg Brandl & John Wonder because lines of communication were always open via text, phone or email. Thanks guys!!

Searcher

Oct 28, 2014

Couldn't believe the overpriced used vehicles. Simple project, find decent car, somewhat reliable for student. Mostly junk used cars. Wanted to take to mechanic for a pre-purchase inspection, it would take an act of God to get that done.

soa DevArch

Sep 3, 2014

they'll rob you. Have to be very careful.Went in to do a trade in with my car for a honda CRV. They'll always tell you that Honda is paying off your loan on the current car I hold. But on the background they'll add the equity on CRV. Whcih went up like 40 G. Working with my Bank (I'm thankful to my bank) ) explaining this clearly making a point that I was givingup an expensive car for a cheaperone and I shouldn't be the one paying more for it as simple as that and this should have been explained by the dealer ( which is what a great miss on the whole deal). But it was little late I took the CRV home and comeup with this concern after talking to my bank. I ended paying $500 buck backing out of deal. Be very careful while working with them. Never take the car out untill youre 100% actually 200 % sure that its a fair deal.My mistake too but this should be something clearly mentioned... by the finance manager instead putting it that Honda is paying off your loan....crap it is. Some of the dealers like these are out in the market and have to be very careful working with these. Finance Manager I think he's working from Honda that doesn't mean dude you're paying my loan he should not miss this logic. Arrogancy at best he was also stating that NE law is that if you take the car out you can never backout it is a law. How can there would be a law which makes you feel lawless. But at the day I ended up paying $500 and I'm sure I'll not go here and will not let my friends and collegues go here come what may.

Buckwheat123

Jun 5, 2014

This dealership and service department does NOT stand by their work and/or their service warranties. If you cannot trust the words that they say and the warranty that they give on the work that they do, then they are basically liars and thieves. In my experience they are totally untrustworthy and I would not take a car if they gave it to me if I would have to deal with these guys for the life of it! .I do not trust them to diagnose a problem or to fix a problem. I think the quality and stability of the brand has diminished over the past 10 years. I won't buy another Honda ever again, that is for sure!

bookman37

Apr 23, 2014

Took 7 year old Honda fit in because "check engine" light was on. All they did was tighten the gas cap. Bill" $107.50 This is ridiculous. It may be legal but it is highly unethical.

michael

Jan 21, 2014

wrote about a vehicle and then they didn't have it and tried to get me into a different vehicle with way more miles

sbender90

Jun 22, 2013

I bought a used Chevy Cobalt with Nick as my salesman. He was very helpful and helped make my decision very easy. The key FOB did not work when I test drove the car, and he made sure that it was in the contract that I get a FOB that works with the purchase of the car. In the end, I got 2 brand new keys that took a lot of effort from Nick and the Chevy dealer. But they both work, and I am completely satisfied with my car!

dlamontia

Apr 20, 2013

Worst service ever, made me regreat gitting a honda both service department and parts delartment could care less about rhe customer. So much for service after the sale. I would recommend going to Honda cars of Bellevue worth the drive. Eveytime I have visited Superior Honda for an issue which i have had tons with my brand new CRZ that I purchased the extened warrenty on, they have blamed me and denied a warrenty claim. They dented my door on one occasion when i brought it to their attetion I was told "it was already there". I have literally never been helped and finally Honda Cars of Bellevue fixed all my issues promptly and under warrenty.

maryann

Apr 17, 2013

I bought a used honda civic with norm as my sales person. He was able to help me negotiate a price that fit within the budget I had. Norm had excellent salesmanship, very knowledgeable, and I will go to him in the future for business. He was a great example of how a salesman should conduct himself. To this day I am so pleased with my civic and with superior honda.

debp

Jan 7, 2013

Chuck did an awesome job! thanks.

Aykbh

Nov 10, 2012

This dealership is a joke. They actually called me a crook. I went to buy a car and wanted them to give me same deal as the previous offers I have gotten, which they promised me over the phone that they can match. When I arrived Nick Savage (salesman) was upset that I wanted this deal and commented that "I have to feed my kids" and told me he has not liked my attitude from the moment I arrived. He got up and told me to just leave. I have never heard of a dealership throwing out a customer who wants to buy a car. The manager, Allen attempted to help which I appreciated, but he actually defended the salesman, Nick. He said that Nick is the best salesman they have. You must wonder when dealerships are complaining that there aren't enough customers or they can't seem to have enough sales, how they can condone such a sales person.

bogeykev

Jul 6, 2012

We were looking to Lease a new Pilot EX-L and trade in our Tahoe. We did our research and looked at different options and based on the pros and cons decided on the Pilot over the Durango and Traverse. Up front, I said that I wanted to play no "games". At first, it seemed that my request was being followed. I asked to see different models of Pilots with different options and asked what the Lease payments would be based on the model. This was given as requested. After finally decided on one, I brought in my Tahoe for trade in. I had done my research a looked up what KBB and NADA were giving for Trade in value. I was not and DID NOT request the full trade in value of what my vehicle was stated as having. I realize that Superior is a HONDA dealership and therefore it is harder to sell a domestic vehicle. Their first offer was $2000 less than the LOWEST KBB/NADA value. Now at this point, I had not wheeled & dealed at all regarding lease price. I wanted to accept their first offer on that so that I could get a decent trade in value. After the "hassling" I said I didn't what to do, they gave a "final" offer of $1000 more than original. I came into the day having a price that was $500 more than that which was going to be my bottom line. I even told them my lowest price I would accept for trade-in was $200 less than that just to get this over with. They refused to close that $300 gap. Now was happy to get up, leave and play their little game to show I wasn't kidding and WHEN they call back to close the gap, buy the Pilot. But as I got up, the salesman belittled and berated me and my wife in the middle of the showroom floor. He made a scene. Now I am not usually a calm person but I somehow kept my mouth shut and did walk out. But b/c of the berating of Dan, I went right to O'Daniel Honda. I told them the situation, told them I wanted the same offer as Superior except for the Trade-in price I asked. Within one hour without any B.S. I had what I wanted. The funny thing is right after O'Daniel gave me that acceptance offer, Dan called me to tell me they were willing to close that $300 gap. Too late. I had even told them we were going to Trade in our Odyssey in couple months too. We had been getting all of our service done there on our Odyssey. Now those services and thousands of dollars in profits will go to O'Daniel for our future Honda business. All for a measley $300. Is that the price of loyalty at Superior? Just sad. Had Dan not berated me, we would have gone home, had them make their call to give us the $300 and bought from them. I understand its business but that was not customer satisfaction. So Thank you Steve at O'Daniel Honda.

Ms Hunter

Jun 10, 2012

At first I really enjoyed my experience with this dealership. The people were friendly and helpful.Then they took advantage of me. They told me they would purchase my leased vehicle and I could get into one of theirs. They said they would write me the check and I would pay off the car and turn it into them. I didn't realize what they had done until I went to the Department of Motor Vehicles. I was informed that I would need to pay the property taxes since I had purchased the car. So I would have to pay $770 for the leased car that Honda now owned and I would have to pay $400 for the new leased vehicle. I even went back to the dealership and they said it was too late they couldn't do anything.I learned an expensive lesson this week.Don't trust this dealership.DH

hammadshauket

Jan 3, 2012

Piss Poor.The perception that i got from my visit and a subsequent phone conversation with them was that they are too big of a dealership to bow down or even consider an offer from an average customer. The fact that they are the largest volume dealer is meaningless to an average consumer, if anything it is bad and here is how. The feeling that I got from them was that it is fine if they are not able to sell "me" a vehicle, someone else will come along later on and buy that vehicle, they are too big and dont care if they lose one measly customer.The sales person that I sadly ran into was uptight with flat facial expression, he didn't even smile for the "5" minutes that I spent with him. It was Saturday and it seemed like he was forced to come to work that day. He should be happy I dont remember his name. He kind of made me feel worthless. They didn't have the vehicle I wanted, heck, no one in the area had that vehicle, but he just stood there after telling me that they don't have it, didn't even offer or ask a question if I was interested in anything else.Their service department is awesome on the other hand, a complete 180 from the sales department. i would like to mention Denise Heath by name, He Rocks.

santhoshusa

Jun 16, 2011

I was told that my 2007 Honda Civic which has only 39000 miles on it have a power steering leak, ans the service rep asked me to replace RACK & PINION Assembly. Estimated cost is around $1000 + alignment. I was shocked. I took my car to another honda service center and checked and they told me everything looks fine and see no issues.May be this is bad diagnosis or trying to rip off. I have their paper work, I need to talk to one of their manager.

smb1054

Jun 16, 2011

I purchased my 2011 CR-V from John and Chuck; this is the second vehicle I have purchased through them. They are very prompt in responding, very courteous and not high pressure in any way. John worked with me to arrive at a price for the new car and my trade-in that I thought was fair. Upon delivery, Chuck saw to every detail and made sure that I was given a full review of my new car's features. I will definitely work with them again for my next Honda.Sue Burkhard

rekable

Jun 2, 2011

I had been looking for a new car for a while, wanting a hybrid because we currently have a Honda Civic Hybrid and love it. I also needed a car that would be appropriate for taking dogs and crates etc. places but did not see a hybrid I liked for that purpose. My husband and I went to Superior Honda on Saturday night to just look and see what they had, Brian Jacobs noticed us looking at several cars and saw we were not finding what we wanted. After talking to us and finding out what I wanted, he showed us the Crosstour Exl, but was helping some other customers, so told us we could take it for a test drive and he would help us when we got back. When we drove the care we fell in love with it. When we got back he told us about all the features the car had. After Brian told us about the awesome loan rates and he agreed to take my Jeep for a trade in we took the car home that night. He even stayed late and missed his date to help us finish our deal. Brian and the Financial Manager were great and we want to thank Superior Honda of Omaha for their great help and no wait service every time we have purchased a car with them.

scott lawrence

May 21, 2011

This web-site states (Please be as descriptive as possible, 250 characters or more) so here you go!My name is Scott Lawrence and I am a Realtor affiliated with NP Dodge in Omaha. I work 7-days a week and I don't have a lot of time to spend at a dealer so I worked out terms over the phone. I have been dreading the day our lease expired because I recall the hassle I went through when we leased my daughters Nissan 3-years ago. She was confortable with the Nissan so we were going to lease another. After a number of phone calls, e-mails and credit check, we worked out terms of a new lease with the dealer prior to returning the car. I took some time off to turn in our leased vehicle and pick up another. After spending what seemed to be hours at the dealer, I was told the lease payment was going to be a lot higher than I was told over the phone. Then the dealer tried to push me into another model, so I finally told them I didn't have any more time to waste and turned in the leased Nissan. We are also presently leasing my wife's Honda Accord from Superior and it has been a great vehicle. So we stopped at Superior, met with Toby Egerton and we are now leasing a 2012 Honda Civic with more features and less per month than the original lease payment with Nissan. I was so pleased with the direction and service I received from Toby Egerton that I felt obligated to take a few minutes and fill out this survay. Our Accord lease is up next month and if we don't purchase the car, we will be working with Toby on our next lease. Thanks for taking the time to read this. Toby! Toby! Toby!

hrcohn

May 20, 2011

This is our families third purchase from Greg Brandl at Superior and for as long as Greg is selling cars I will continue to go back to him. He is pleasant to work with, he doesn't waste your time, and is no pressure. Our experience at Superior not only with Sales, but Finance and Service has always been Superior !! Helene Cohn

pak6

May 13, 2011

I have had a great experience up until yesterday. My car was in for a 90,000 mile check plus a couple of other services -- totaling nearly $500 That evening I realized I had not presented my coupon good for 10%. I called early this morning only to be told nothing could be done about it. As a result of this I will probably take my business elsewhere in the future. I would suggest that your service reps ask the customer at the time they bring in their vehicle if they have any coupons they will be using.

daniel62

May 10, 2011

I go to Dennis Heath whenever I need service on my Honda. He informs me what the estimated cost will be and how long it will take. He exceeds expectations. Last year, he personally installed a chil's car seat anchor on my rear deck. This visit, he corrected a "wobbly" wheel cover with a srewdriver. Dennis Heath is the reason I return to Superior Honda for service and where I will probably return when I decide to gwet a new Honda.

knaberhaus

Apr 30, 2011

We had the easiest car buying experience we have ever had. Called on Wed. night and talked to Dan Baker and he was very prompt with a return call with the information we needed to decided if we should make the 120 mile (one way) trip to look at a car. He was very easy to talk to and never seemed like we were a bother since he knew we would not buy a car over the phone. With the good info he gave us, we decided to make the trip the next evening after we could get off work. It ended up that it was Dan's night off but we worked with Stephen Copeland who was just as good. He was very patient with us since we weren't 100% sure on what we wanted except for color and we kept changing our minds as we were looking. He even helped us with figuring out which would meet our needs better. No pressure though. It was well after hours when we made our final decisions and never once felt like we were being rushed. Not even with the finance people. I think he would have stayed all night if we would have kept asking questions. We will definitely be back and will be telling all our family and friends to go to Superior the next time they are looking for a vehicle. Well worth the 240 mile drive!

england1

Apr 29, 2011

Terrible servce they invite you in to look at the vehicle and then they act as if they are doing you a favor looking at your car. They do not stand behind any warrenty parts or service calls from the moment you come in they hamer you about why you caused the problem with the vehicle. I believe that Carrie in the service department is sent in to dismiss any short comings they have made in there service of your vehicle. I am on my fourth Honda and probably my last due to the service I got from this group. The service manager Tim is probably the most dismissive acting as if he is doing a favor calling you back then later offing nothing but damage control. Save your time and effort Honda offers better service than this place at other dealerships.

BNohr

Apr 28, 2011

Superior Honda is a great dealer with a great parts and sales dept. This is my 3rd car purchased there, I have never purchased multiple cars from the same dealer, until Superior. Greg B. is a great low pressure salesman and knows his cars. I am very happy with my 2 Orange Elements and Pilot that are sitting in my driveway.

denbrenn

Apr 26, 2011

Buying a new car can be a very stressful and irritating experience. That was not the case when I bought a new car last week from Greg Brandl, the sales consultant at Superior Honda. Greg was extremely patient in my adventure of trying to find the perfect car "for me". I must have looked at the different models, and all of the CRV's they had to choose from what seemed like hours. Trying to decide on the color, the interior, what package I wanted. Greg listened to what I wanted, did not push me on something I didn't and helped me make the a decision that I would be happy about when I left the car dealership. Once I had decided on a car, then the next step which can be more painful is actually getting the paperwork done, to drive away in the car. Believe it or not, this was pretty painless. The finance manager at Superior also was extremely helpful and not overly pushy.I would and already have recommend anyone looking for a car, new or used to visit Superior Honda and ask for Greg Brandl. You will not be disappointed. They will not be disappointed!!

2004Honda

Apr 21, 2011

I have had my Honda Accord for 7 years. I bought it at Superior, and I've only had it serviced at Superior. I have met with Carrie Moody many times over the 7 years, she's always pleasant and she's very knowledgable about my car's needs. Scheduling is never a problem, and pricing seems to be reasonable if coupons are available.

Schlakes

Apr 21, 2011

We had a great experience with Stephen Copeland and the financing team. We gave him what we were looking for in a vehicle with style, color and engine package. He was willing to take the time to negotiate pricing that will be beneficial in our budget. We will be back soon for our second vehicle.

wendalldog

Apr 20, 2011

Greg Brandl is a great asset to your company. I have gone to Superior for many years, but my experiences with Greg have made me come back for a new CR-V even faster than I thought I would! I referred my best friend to him and she had the same great experience! I feel as though I can trust him and he will not lead me down a road I don't want to be on. Greg never makes a person feel pressured, and makes car buying the FUN ride it should be! I have gone to other places before that either didn't give me any service (another Honda dealership in town years ago) or made me feel as though I had to do things I didn't really want to do. Greg and all of the staff at Superior never make me feel that way. I leave knowing I got a great deal, and the vehicle I wanted! From Dennis Heath in the service department to the finance guys (sorry...can't remember names well), I have never had a bad experience at Superior. I will continue to go to this dealership for years to come. Working with Greg is just the icing on my new Silver CR-V's cake!

honda honey

Apr 19, 2011

ALWAYS A PLEASURE WHEN I VISIT SUPERIOR HONDA FOR SERVICE ON MY HONDA ACCORD. DENNIS ALWAYS GREETS ME WITH A SMILE AND ALWAYS TAKES GOOD CARE OF ME AND MY CAR WHEN I DRIVE INTO THE SERVICE DEPARTMENT. WHEN IT'S TIME TO UPGRADE TO A NEWER HONDA, HARRY WILL BE MY CHOICE WHEN IT COMES TO EXPERTISE SALESMANSHIP! I TRUST HIM COMPLETELY! AND OF COURSE LARRY MADE MY FIRST PURCHASE WITH SUPERIOR HONDA SUPERIOR!!! I FEEL CONFIDENT MY NEXT HONDA PURCHASE WILL BE MADE WITH SUPERIOR HONDA! THEY SIMPLY ROCK!!!

1funhater

Apr 13, 2011

As a customer, I know that I have high expectations. Brian Jacobs really made the difference in buying my Ridgeline at Superior Honda. The simple truth is that he "listened" to me. I would ask questions, and he would answer them. This exchange of information helped me make the right decision. It's that simple. No pressure and good information makes for a good decision and satisfied customer. Once I decided to buy a Honda, they gave me the best deal from the 5 dealerships I checked with. I was amazed at the value of my Honda trade-in. GREAT PRODUCT! GREAT PRICE! GREAT SERVICE! Brian, thanks for being a professional.Eugene Ahrenholtz

eeng243

Apr 13, 2011

I take both of my Superior Honda's to the dealership for all service and repair. They do an excellent job. Very friendly staff. I do recommend this dealership to all friends and family. Hope the service level remains high in years to come. Thank You. I would recommend this survey be modified so I dont have to type such a long review.

Lmsanche

Apr 12, 2011

I had a great experience! My sales person (Chuck Elford) was great and very thorough. He made things very easy and convenient for me and even cancelled his eye exam to get my car processed quickly as I needed it for a weekend softball tournament in Lincoln. I was very impressed with his professionalism and thoroughness. I did not feel like I was being put through the "sales game" He was very upfront and honest. I LOVE my new car! Thanks Chuck!! :)

kbaumert

Apr 11, 2011

I have worked with Dennis Heath for years to get service on the five Honda's I have purchased at Superior. Dennis is always very helpful and realistic in regards to identifying what the car needs and what it doesn't. The service performed has been reliable, the Honda's I have purchased and driven are normally solid and reliable, probably the only negative is the service prices are a little on the high side.

SandyW48

Apr 11, 2011

Michael Gonzales was extremely professional and very helpful while I was trying to decide what car to purchase. I'm very happy with the treatment and he wasn't pushy at all. He was knowledgeable about the car's features. I haven't had a Honda in the past, so this was very helpful. I absolutely hate car shopping, but Michael made it enjoyable! Thanks Michael - I'm very pleased with the purchase I made!!!

rhgale

Apr 10, 2011

We have been dealing with superior Honda for over 10 years,they are honest trustworthy and do what they say they will do!There sales staff in my opinion is A1,And Nicholas Harrell (sales) is at the top of my list.If you need to buy a new or used vehicle I would highly recommend Nicholas Harrell as the man to see at superior Honda.And when it comes to service! Carrie Mooody I can not say enough about her qualities.....Bob

jericko

Apr 9, 2011

This dealership is a joke. After sitting for a hour signing paperwork on my new Honda, they brought me the wrong color. So paperwork had to be torn and started over. It was so late the detail-er had left, so the car was given to be dirty. There were flaws with the car that were never fixed, once Superior had my money they did not car about customer service at all. A few weeks later, found out my back seat was not attached, took it to service and was told it was normal wear and tear, had to call the owner to get it resolved. The Car has had numerous noise issues, and the service shop is horrible to deal with. I thought buying a honda meant I was buying a trouble free car, but far from. Stay away from Superior!

GKIRBERGER

Apr 8, 2011

When I bought my Honda from Superior 11 years ago, I was impressed with the professionalism and great customer service. Ever since, I've trusted Dennis Heath with letting me know what service and maintenance are needed and have never been disappointed, and the friendly customer service I consistently receive there is a rarity when compared to my dealings with other businesses these days. The survey question on cost gets the "good" rating from me, only because "free" would be great, but it's significantly less than a car payment and keeps my car working as good as new -- with Dennis' help, I envision many more years of problem-free driving in my Honda.

msspin

Apr 8, 2011

I was very pleased with the service I received from Dennis Heath at Superior Honda. My maintenance minder indicated it was time for an oil change, tire rotation and replacement of two filters. I was prepared to have that work done. When Dennis looked at their records, it showed that one of those filters had been replaced the last time I was there and so it wasn't necessary to have it replaced again. That kind of integrity and honesty in dealing with customers is exactly why I continue to have me car serviced at Superior. The service work was finished in a timely manner, the car was washed and because I didn't wait at the dealership, Dennis called me as soon as the car was ready. When I arrived to pick up my car, he explained what had been done, the pricing, the condition of my car and what the next scheduled service would be.

suemckie

Apr 8, 2011

I purchased a Honda CRV recently from Mark Johnson at Superior Honda. This was my first new car purchase in over 10 years. I had a very positive experience and have been very happy with my choice to date! I have not had to have any service to date, so cannot comment on those services at this time.

jjkleveland

Apr 7, 2011

Superior Honda of Omaha has been great to work with since purchasing my 2010 Honda Pilot and when arranging any service work. I live 35 miles away and they have been exceptional in providing a loaner car for the minor warrenty work which has been completed. Tim Bobbett demonstrated excellant recall of who I was during my recent service work and my initial sales person Harry Callahan always recognizes me and provides a warm welcome. I absolutely love my Honda Pilot and I have been completely satisfied with Superior Honda and their customer service!

nmcclure

Apr 5, 2011

I thought the experience overall was great! Toby Egerton was very friendly and not once did I feel pressured into anything. He was knowledgeable about everything and if he didn't know something he was quick to find it out. They were very good at making sure you weren't stuck at the dealership all day and they worked hard to speed the process up. They will get my business again.

SymBa2

Apr 3, 2011

Paul Kosovich greeted me in a friendly manner when I came to the dealership. I had come in for an oil change. He noticed on my dashboard that I needed new transmission fluid and recommended that I also have that changed. He did not try to force me to buy the most expensive type of oil. That showed me that he was honest, which is very important to me in a car dealership. The oil change was completed in a timely manner and at a reasonable cost. I was very pleased with my experience.

Rex Mercer

Apr 1, 2011

Our experience at Superior was great. We went in to just look and ended up buying a Ridgeline. What I was most appreciative of was that there was no pressure to buy today or any other sales tactics that I have experienced elsewhere. Greg was very easy to talk to and Tom in the financial part was great also. We will definitely return when we might be ready to buy again in the future.

zkm0142

Mar 31, 2011

Just went in for an oil change. Ross reviewed my records and saw I needed to get the tires rotated as well. So I got the oil changed and the tires rotated. He gave me a breakdown of what I may need to get taken care of down the line and was very helpful.

tmriedesel

Mar 30, 2011

My experience with Superior Honda was, in fact, 'superior' to that of any other car dealerships I have dealt with. The last Honda I bought was in 1999 and it was from Superior Honda when it was located in Council Bluffs. I started buying Jeeps from 2002 - 2011 until I decided to go back to the Honda family. I am really glad I did. Both John and Shawn were very pleasant/professional to work with. I had communications with them via e-mail first, then via phone, and finally face-to-face. I was very clear on the requirements I had for the 2011 Honda Accord EX-L I was looking for and the price I needed to be at. I was a little worried about my trade being too 'upside down' adversely affecting my overall payment on the new Accord. My worries were put to rest less than 45 minutes after I stepped foot in the dealership. We were able to strike a deal on their first offer as it was below my 'ceiling' payment I had discussed with them prior to my visit. Talk about No Haggle. It was the best car buying experience I have ever had and I have been buying cars for 16 years now. I recommend everyone go to Superior Honda and ask for either John or Shawn. I would also suggest to do a little homework before going in and communicating with them prior to your visit. I did and it probably cut the waiting in half. I was in and out in less than three hours. That included the test drive, the negotiation of my trade, the inspection of my trade, the financing, and Shawn going over the features of the new car right before I drove off in my new Honda. I cannot recommend this dealer any higher.

carcareman

Mar 28, 2011

my experience at superior honda was very helpful in finding me a new car after my accord was hit with hail. The salesmen Brian Jacobs and the finance person were very helpful. In finding the car and transferring my warrenty to the new car. Thay even got me a loaner car to use till the new car was ready. Thank You. David

jlloyd4

Mar 28, 2011

I had an excellent experience at Superior Honda, brought my Pilot in for service and was treated with respect and value actually. Ross Engel was the face of Superior that I had the opportunity to meet and deal with. He was friendly, honest and took time to explain the work that was going to be done and why. He wasn't in a hurry but was straight forward and to the point in our discussion. I think Ross sets a high standard of excellence/performance for himself as well as the Superior Honda group. Ross should be recognized as a valued employee, he professionally upholds the positive reputation associated with Superior Honda.Thanks,Janine Lloyd

urbanecj

Mar 28, 2011

Greg and Superior Honda were great to buy a new vehicle from. This is the fourth vehicle that I have bought from them, and I might have set a world record for the length of time it took to agree on a purchase price. We both know what the invoice price was as well as what the MRRP was, so I gave them a fair price and they did not hestitate to say yes. In addition, Greg was great communicating with both my daughter and my wife test driving the Honda Fit and Honda Civic while we were trying to decide which car to purchase for my daughter.

willbehm

Mar 28, 2011

Nick Harrell was very professional and friendly to work with. The overall process took some time, but he was helpful in that regard too. My above ratings of "great" reflect Mr. Harrell. On the other hand, a Mr. Anthony Booker (finances)did not project as "friendly" of a demeanor.

plainstalker

Mar 27, 2011

I bought a Honda a long time ago but my dealer experience at that time was miserable and when it came time for replacements I never considered Honda. My Error! There are really good dealers and Superior is truly superior. I've bought new cars in Kansas, Iowa, California, Alaska, and Nebraska (multiple)-- none can top Superior. I arrived at the dealer having searched the Internet, consulted Consumer Reports as the USAA Buyer Service, knew what model I wanted and whom to talk to. Superior offered me a price within my budget and made the process quick and easy. Mark Johnson was a superb salesman who offered good advice and insights into the process. No one tried to talk me into any changes in my plan and I hope Superior was as satisfied with my purchase as I am.

deuce67

Mar 25, 2011

Harry Callahan answered all my questions and was very helpful. Mr. Wonder was very perseptive regarding prices, options and best way to get the vehicle. To date I amwell pleased. The business manager explained all the financial details. I was givenan opportunity to test drive both the Civic and Accord. No pressure was applied.

gbiga

Mar 24, 2011

Asked for an e-quote then went in to test drive the vehicle then bought the vehicle. Seamless and smooth - great experience with the dealership and the new vehicle. I would not only recommend this particular vehicle to someone looking for an SUV, I would recommend this dealership as the place to shop for a Honda.

jdantz

Mar 23, 2011

Great service. Repairs were a bit more than we expected by about $200. The service was very friendly and Carrie is always polite and enjoyable to work with. We have been going to Superior Honda since we purchased our first Honda in 1998 and will continue to do so with future purchases.

Rachel71

Mar 21, 2011

We currently have 3 Honda vehicles and all were purchased from Superior Honda. Not only do they have a great sales team, their service department is the BEST! Our service advisor, Carrie Moody, went above and beyond to help isolate an issue and get our Pilot fixed quickly. She kept in contact with us througout the process and did everything she could to make sure it was done right. Although it's very rare that we go for service other than a routine oil change (which is why we love our Hondas!) we know that we can count on and trust them.

nguyet5

Mar 20, 2011

We sincerely thank you Superior Honda, especially Mr. Dennis Heath; He went above and beyond our expectation. We are from out of town travel thru Omaha and our 2009 Accord having engine check light come on , Mr. Heath were very professional and wonderful of help us get back to the road , We would strongly recommended this Dealership to any of my friends family and coworkers

heldt

Mar 18, 2011

I have worked with Dennis on multiple occasions when I have taken my car in for service and have always found him to be very helpful and friendly. He is always honest about any situation and has explained when something can be differed until later or should be addressed near term. I would highly recommend Dennis and Superior Honda for their friendliness, honestly and way that they make you feel like a valued customer.

mayta12

Mar 17, 2011

In preparation for a long trip, I had the car checked out in the service department.Carrie was friendly and courteous. She explained what had been checked and the condition of each part. She reported the car was in good shape for the trip but some services would be needed upon return. She prepared a printout of what services would be needed and how much this would cost. Carrie Moody was great and went beyond whatwould have been acceptable to me.

gohlsson

Mar 8, 2011

I purchacet the car new and feel the service visit was great. The work done had no suprises, and the price was as quoted, and conpleted when promised. The service department made rcommendations for the next scheduled service, and the costs. I will use the service department and sales department in the future.

Lesliekyle

Mar 8, 2011

Carrie was extremely friendly and helpful. I didn't realize that we arrived a little after hours but she remained until we were finshed without ever giving the appearance of being rushed or annoyed -- extremely gracious! Even though we have only been to Superior for the original purchase and 2 routine oil changes we have had very pleasant experiences.

Tammy K.

Mar 8, 2011

I found a used car online that I wanted to see and when I arrived at Superior Honda it was just minutes before closing time. Chuck Elford greeted us and never mentioned that they were closing, in fact,he tended to us as if they weren't. We made arrangements to return at an earlier time the following day, quickly made a mutually satisfying deal and were on our way. There were a few pending details that needed to be taken care of and Chuck was very responsive and attentive to our needs. He was a pleasure to do business with as was the rest of the team at Superior Honda.

cocon53

Mar 4, 2011

We came in with the intent of trading our 2007 Acord for a simliar year CRV. We couldnt make that work within our monthly budget. Brian suggested many other options including a new CRV. We priced a new CRV and with our trade and the Honda financing incentives we decided a new vehicle made the most sense in our budget.

Joe Councill

Mar 3, 2011

I recently took my car in because we were having trouble with the key fobs. They were replaced,under warranty, and work perfectly. While there, the car was inspected and determined to need rear brake pads/rotors resurfaced. This work was completed promtply and courteously.

maring

Mar 3, 2011

From the time I called Superior and was put in touch with Harry Callahan my experience was Excellent! Harry was able to answer all of my questions regarding the Honda Element. From that point we moved on to trading in a used car and that too was a very Good experience. Harry was out the day we picked up our Element and John Wonder handled our paperwork and Anthony did the finance side. John had everything in order and kept the process moving that evening and it was A Very Painless Car Buying Experience !! I thank all involved in our trade-in and new car purchase !! I would recommend Superior Honda with out question to anyone!! They REALLY are SUPERIOR !!! Thank you ! Dawn and Greg Maring

Innocent Goremusandu

Mar 1, 2011

Dennis was so nice and efficient. From the moment I arrived at the workshop, Dennis approached me and assured me that he will be back in a moment. I could see the guys were busy from the cars that were inside the shop. When he finally got back to me , approximately 10 minutes later, it was a matter of touch and go. He gave me a quotation for the job to be done and immediately arranged for my transportation back to work. As soon as I got to work, he called me to let me know that there was further work to be done on a part related to the original problem which I advised him to go ahead and fix. Sure enough when I got back at the Superior Honda, Dennis took me to my car which was still being fixed and showed me all the replaced worn out parts. In short I just want to say that service at Superior Honda is always high quality , professional and efficient

jmro

Mar 1, 2011

Just want to add a short note about Brian Jacobs who was the salesman at Superior Honda of Omaha that worked with me when I was looking for my Honda Crosstour.. He is excellent at what he does, makes the customer feel very comfortable and if you've got a question, he's got an answer. Not only is he very accomodating but also very personable. I would highly recommend Brian to my friends if and when they might have interest in a new auto purchase-- I could go on but prefer to keep this short--Thanks Brian--J R O 'Grady

nriwansky

Feb 28, 2011

Just got a 2011 Honda civic. LOVEEEEEEE IT!!!!!!!! Steve was friendly and fast and made the whole process very simple. Explained every feature in the car and showed me around the dealership and service areas. Will definitely be referring them as my preferred dealer.

mikaelars

Feb 26, 2011

My experience at Superior Honda was great. Brian and Mary both worked very hard to find me exactly what I wanted. I wasn't even expecting to buy a car that day, but they gave me a great deal and I couldn't pass it up. I would recommend this dealer to anyone.

dcoffin

Feb 25, 2011

We thoroughly enjoyed working with Harry Callahan when purchasing our new Accord. Harry took the time to make things as simple as possible. He answered all our questions, and made us feel like now question was a "dumb" question. He took his time going over items in the car with us to help us better understand our new vehicle. He was a pleasant salesman and we would go back and purchase from him again!!

jems58

Feb 25, 2011

I have had my Honda vehicles serviced at Superior for about 4 years.I have received friendly, timely, and quality service for a fair price. I would not dream of taking my vehicle elsewhere.I also appreciate the fact that they drive me home and then arrange to pick me back up to get my vehicle. This is a wonderful service to provide.

thoff

Feb 24, 2011

We traded in a used Odyssey for a newer one. Steve was very nice, explained everything and wasn't pushy at all. We found a fair price to trade on and they addressed 2 things on the van. Took care of them right away and we were happy. I would recommend them again.

czopkiee

Feb 12, 2011

This was our best car buying experience ever! All the aforementioned employees were friendly, courteous, and honest. They are very efficient at how they handle the whole buying experience. They deserve kudos for the superior professionalism and the great attitude they project to all their potential customers!

lmeents

Feb 11, 2011

I have always hated the car buying process and have never met a Car Sales Consultant I likeduntil I met Harry Callahan. Harry immediately made me feel comfortable. He took time to sit down and get to know me. He treated me with the highest level of respect and never once pressured me, which was so refreshing! I could tell Harry genuinely cared about helping me find the best car for me. Harry treated me like family. Harry was honest with me and didnt play games. Harry has impeccable customer service skills. He not only treats his customers with the highest respect, but knows how to put them immediately at ease. All Sales Consultants need to follow Harrys example! I forgot my sunglasses in the car I traded but Harry tracked them down for me. Because of Harry, I can honestly say I enjoyed my car buying experience at Superior Honda, which is a first! I loved working with Harry and I absolutely LOVE my 2009 Civic. I wont go to anyone but Harry to buy my future cars and I will be telling all of my friends and family how wonderful Harry is to work with!I hope the management of Superior Honda recognizes what a valuable employee Harry Callahan is and will take time to thank him. Harry is an absolute blessing and I thank God for him!!I also want to recognize what a terrific job Jay Kirlin did. He spent a lot of time explaining my warranty options and was very patient as I worked to select the right option for me. Jay worked hard to make sure I was taken care of.Laura Meents

dquartey53

Feb 5, 2011

Tim performed pefessional service to my CRV. He checked and serviced the finer points to keep my CRV running at optimal performance and perfection. I loved (and needed) the free wash also. Taking my CRV to this dealer feels like taking it home. I will always take it home to be serviced.Thank You Tim and Superior Honda,Dorothy QuarteyOmaha, NE

julieinomaha

Feb 2, 2011

I recently visited the Superior Honda Service Department for a routine oil change. I expected to wait at least an hour for my car to be ready but was pleasently surprised when the Service Tech told me my car was ready after only 25 minutes. The staff was very friendly and walked me through additional maintenance items that would be needed on my car. The service tech was prepared to provide me with an estimate on the cost of the replacement batteries and tires that I will be needing as well as providing an estimated timeline of when the repairs are needed. It is great to be able to know I have a dealership that does a fantastic job but also helps me plan future needs for my car.Julie Johnson

mnbyars

Feb 2, 2011

Carrie and the service department team took great care of me and my van. I had a few issues I wanted them to look into. They checked it all over and gave me honest answers and recommendations. They were also very accomodating - loaning me a car while they worked on mine. They were great with assisting me with tranferring car seats and a sleeping child in the garage since the outside temparatures were bitter cold. Always a pleasure to deal with them when oil change time comes around. Keep up the great work Superior Honda!

khag

Jan 31, 2011

I appreciated straight answers to the questions I asked. Brian listened to what was important to me in a car and didn't try to sway me other ways (meaning trying to sell me more or trying to convince me I could do without a feature.) He was very informative about the advantages/disadvantages of leasing versus buying, but didn't pressure me to choose one over the other.

honda honey

Nov 21, 2009

On a hunch one day I called to see what they had in stock in the way of Accords. Jeff answered my call and was eager to help me. Seems they had a "Cream Puff"waiting for me to see. Unable to drive there, they brought the car to me! I was very impressed by this and was anxious to see the car. I fell in love with this car as soon as I laid eyes on it! A test drive confirmed that this was the car I'd been looking for. After negotiating a price, this little "Cream Puff" was Mine! These guys went above and beyond for me. I couldn't be happier. To top this off, their service department was recommended by a very reliable source(my sister) as the best around. I'm now a proud member of the "Honda Family" and highly recommend Superior from my experience. Thank You Superior Honda!

deinsta

Nov 14, 2009

Recently I had the unfortunate event of having my 2009 Honda Accord totaled. I went to this dealership to replace my 2009 Honda Accord with another 2009 Accord. We negotiated a price with the salesperson with the approval of the sales manager. THe finance manager came out to finalize the deal and he stated that the negotiated price was too low to receive the 2.9 percent financing! On top of this the salesperson also added 100 dollars to the price of the car and when asked what the additional 100 was for he says, "Profit. For me." Have you heard this before? Needless to say, my husband and I left the dealership without a sale and would not recommend this dealership to anyone! She should have done to O'Daniel Honda were we purchased our first Honda. Needless to say it left such a bad taste in our mouths, that we opted to purchase a 2009 Nissan Maxima with 0 percent financing. The greediness of the dealership not only cost them another sale but it made us switch brands all together.

lazucchelli

Jul 2, 2009

My husband and I bought a used certified 2005 CRV; however, it had not gone through the inspection to be certified yet. They let us have the car for the weekend, but we brought it back in on Monday to go through the certification process. After telling us it should be done in 2-3 days, 5 days later we finally got the car back. After driving no more than 2 miles from the dealership, the car overheated. To make a long story short, after flushing the antifreeze from the car, the mechanic failed to refill the coolant resulting in us blowing the head gasket!!

johnmac4441

Feb 22, 2009

We have bought 5 cars from Superior in the last 16 years. Each sale was a pleasant, no hassle experience. We have almost all of our service work done there, and have never felt less than satisfied at each visit. Usually, the service staff will take extra measures to insure that we are satisfied. Like washing the car, getting us a loaner car or making recommendations on other service.

kbmars

Jun 10, 2008

Very bad sales experience. Manipulated the sales price to achieve a lease rate despite agreeing to a lower price. Just not a straight forward dealership. I would stay away and do not intend to go back or recommend.