Used Cars for Sale at Swope Toyota in Elizabethtown, KY

DAVID AND SHEILA

Nov 27, 2015

Just bought a new 2015 Highlander from Chuck McIntyre. Chuck was very easy to deal with and did not pressure us into a new vehicle. We were actually looking for a used Highlander but we were happy with the price for a new vehicle after trading in our 2004 Highlander. Thanks for the pleasant transaction.

Sue and Kenny

Nov 26, 2015

We had a fantastic afternoon with our salesman Andy Cook and bought a great truck too. Your friendly service was greatly appreciated. Would recommend your dealership and sales people to anyone looking for a great vehicle buying experience.

PPrice

Nov 25, 2015

My first time experience with Swope Toyota was stellar! Gary Allen provided A-1 professional service and had every vehicle prepared and ready for inspection. Gary provided detail information on every car I examined and provided hands on demonstration. Mary in Finance was exceptionally kind, considerate and expedient in reviewing the financials and processing all paperwork. Such a great team! Was a real pleasure to have such great customer service provided. I'll be a repeat customer!

drbagshaw

Nov 22, 2015

We just bought our 3rd automobile from Swope Toyota and as expected, it was a great experience. We are always treated in a professional, yet a "feel like we've known you for years" manner. It's a pleasure to go into a dealership and not be made to feel like they are doing you the favor. I will continue to recommend other to this family of dealerships. It was a pleasure doing business with them.

Glenda K. M.

Nov 19, 2015

Bought my new Toyota Rav4 in June. Absolutely love it!!!! My salesman was Chuck McIntyre. I have recommended Swope Toyota to several friends and family members. I told them to ask for Chuck specifically. He will make sure the vehicle you purchase is the right one for you! Not only is he a great salesman but you end up making a good friend!

Ryan27035

Nov 18, 2015

I've bought not one but two cars from Chuck Mcintyre and would recommend that anyone looking to purchase a new Toyota ask for Chuck!! Tell him Ryan sent you!!

Tim and Jen

Nov 13, 2015

We just bought another SUV through wonderful Sales Manager Jim Sinor and our super excellent Sales Consultant, Gary Allen. Our experience was nothing short of the best car buying experience of my life; stress less, personable and honest. The General Manager Kathy made us feel at home and the Finance Manager was pressure free as can be. The facilities are being relocated to a state of the art new building across the street, but we enjoyed the clean and easily accessed current location. It's worth the drive from Louisville. These people are not your average sales team. They are friends and neighbors. After searching throughout the country for the best deal on a new Highlander, we found it in our own backyards. No hassle. No pressure. No problems. Go there. You won't be sorry.

Tim Jen

Nov 12, 2015

We just bought another SUV through wonderful Sales Manager Jim Sinor and our super excellent Sales Consultant, Gary Allen. Our experience was nothing short of the best car buying experience of my life; stress less, personable and honest. The General Manager Kathy made us feel at home and the Finance Manager was pressure free as can be. The facilities are being relocated to a state of the art new building across the street, but we enjoyed the clean and easily accessed current location. It's worth the drive from Louisville. These people are not your average sales team. They are friends and neighbors. After searching throughout the country for the best deal on a new Highlander, we found it in our own backyards. No hassle. No pressure. No problems. Go there. You won't be sorry.

Rubee

Nov 10, 2015

My daughter bought a 2014 4Runner. Her salesman was Herman Smith. He was the best car salesman I have ever worked with at any dealership. So far Toyota continues to treat my daughter well and standing behind the 4Runner that they sold her. I would recommend everyone I know looking for a Toyota to deal directly with Herman Smith.

Lindy

Aug 10, 2015

Swope Toyota service department stands behind their work. I had maintenance done on my car a week before I given it to a family member to use, unfortunately the following week another service issue came up, but the car was outside of Elizabethtown. My family member had no choice but to take the car to the nearest Toyota dealer. The problem was the out of town dealer did not return my phone calls to clarify the situation and the frustrating part; I was two states away. I immediately contacted the service department at Swope Toyota in Elizabethtown, I tried my best to communicate to them what I knew. The employee I spoke with said no problem what's the number I will give them a call to see how we can resolve the situation. Happy to say it was resolved in a proficient and professional manner. I have so much respect for Swope Toyota standing behind putting the customer first. I've never received that type of customer service before, they didn't have to step in but I'm sure glad that they did! Your employer went above and beyond to help me and my family, I will never forget that! He served as a liaison between both dealers and took charge of the situation and built up my confidence that my car will always be maintained by the best SWOPE TOYOTA in Elizabethtown!

Art R

Jul 6, 2015

Great place to purchase a New our used Toyota. Excellent Sales and service.

Pala

Dec 7, 2014

How you like some one threw your driver side's floor mat to the passenger's side..upside-down and twisted? And you have to find this out after your service is completed and paid for, that is also when you are ready to drive your car away outside the service center. Then you also find this rude note tells you that basically your floor mat is not a good one (hint: shop mats from them??). I mean, how many times I have my car serviced by Swope Toyota in Etown with the same set of mats? Why this time; why not the first time I had my service there? What part of the "service" is this??? I spent more money there and thought would receive a better service there for my car. But I'm now pretty disappointed, by their attitude.

Pala

Dec 6, 2014

How you like some one threw your driver side's floor mat to the passenger's side..upside-down and twisted? And you have to find this out after your service is completed and paid for, that is also when you are ready to drive your car away outside the service center. Then you also find this rude note tells you that basically your floor mat is not a good one (hint: shop mats from them??). I mean, how many times I have my car serviced by Swope Toyota in Etown with the same set of mats? Why this time; why not the first time I had my service there?What part of the "service" is this??? I spent more money there and thought would receive a better service there for my car. But I'm now pretty disappointed, by their attitude.

Linda Z

Sep 15, 2014

Looked on line found 2014.5 Camry I wanted at a price lower than other dealers which were 75 miles closer to me. Bought as a gift and surprise for my son and family. Called they had the car with a big red bow on it sitting outside showroom doors, I must admit it is the first time I have bought a vehicle and never turned on the ignition or drove it or had to haggle on a price. What a great experience....Jeremy (such a nice young man and a cutie as well)!!! Mary in business office was very quick on correcting a difference in pricing for me to my satisfaction. Beautiful dealership and facilities. My son and daughter n law was VERY happy, my grandsons were happy, I was happy, Jeremy was happy, Mary was happy, heck it was one big happy family and day!!!! I plan on buying a Rav4 in next couple months and I am sure they will be able to make me happy again. Reviews are very important....so do your homework before you go anywhere else. There is a Toyota dealership in Louisville on Shelbyville Rd that you want to stay away from (won't even mention their name)!!!!!! THANKS SWOPE TOYOTA on Dixie in Etown....I drove a little further but got a lot more :)

HLWRIGHT

Aug 22, 2014

MY WIFE AND MYSELF WERE LOOKING FOR A NEW TRUCK AND JEREMY WAS PROFESSIONAL AND VERY HELPFUL.HE WAS KNOWLEDGABLE AND PERSONABLE.VERY NICE GUY.HE STAYED AND WORKED WITH US EVEN AFTER THEY CLOSED SO WE COULD DRIVE IT HOME.WE BOUGHT A 2014 TOYQTA TUNDRA PLATINUM,WE LOVE IT.BUSINESS MANAGER MARY ELLEN THOMPSON WAS SUPER NICE AND VERY HELPFUL.BUT NOT PUSHY.IT WAS AVERY GOOD EXPERIENCE.IF I HAVE ANY ISSUES I FEEL CONFIDENT THEY WILL HELP ME.I RECOMMEND THEM TO ANYBODY.

Mark&Shannan

Jun 12, 2014

Since the spring of 2013, my boyfriend and I have purchased 3 new Toyota's. The staff is very knowledge about each vehicle and will go to any length to ensure you are completely satisfied with your new purchase. When we return to have our vehicles serviced, we tend to spend an additional 30 minutes or more just conversing with staff who are now our friends. During the past year of servicing our vehicles we have never encountered anyone other than friendly, professional staff. Swope Toyota, you truly the make the car buying experience enjoyable! Thank you from Mark & Shannan!

Heather

May 6, 2014

My husband and I went to look at two vehicles I found on their site. After we were told that both vehicles were out on loans, one gentleman tried to get me into a same year model with 96k miles (the other 2 vehicles were same year, less than 50k miles). We had the same gentleman look over my car to see what we could get on a trade. We were offered a rather low insulting figure. After my husband spoke with this gentleman, my husband discovered that the incorrect miles were used (they used 94k, my car has 73k) and not all of the options my car has was inputted into their system - they basically put my car at it's base model. We were absolutely insulted and walked out.

jland47006

Apr 2, 2014

The dealer had a nice certified Toyota Sienna advertised at a good price. Since we were about 2 1/2 hours drive from there, I wanted to work out most of the details of the deal and trade ahead of time so I knew what we were getting into. After some intial confusion on the value of the trade-in, the matter was quickly taken care of and we were able to purchase the vehicle. The salesman, and all of the staff there very very nice people to deal with. I would definitely recommend looking into this dealer if you are in the market for a new or used vehicle.

Toyota man all the way

Mar 17, 2014

Stopped to look at a car and discussed trading in my vehicle. We did not even get close to a price that was acceptable, which is ok, but the salesman and lady who discussed my offer were somewhat rude and pompous. My family has bought 3 vehicles there in last 4 years which totaled around $50,000 I have spent there, but we will be taking our buisness elsewhere. I am totally fine with them not negotiating to my price, but there attitude was not acceptable.

Billy

Feb 18, 2014

Outstanding customer service by all. I was on my way to Florida and passing thru KY when I noticed my transmission gauge was running hot. I arrived prior to the service area opening and waited for them to open. Upon opening they figured out the problem right away and I was back on the road in less than 45 minutes. Amazing customer service, they were courteous and well qualified experts in their respective field.

lshafer

Feb 1, 2014

Marshall Weaver stayed late on his day off to help me test drive two different vehicles. On top of this it was a very icy and snowy day and I had my 2 and 4 year old children with me. This required a great deal of patience and kindness from him which I was so impressed by. He was helpful and positive as we wrestled to get the car seats in an out of both vehicles and really asked a lot of helpful questions to help us think about our best option for our family! This really stood out as remarkable because other dealers have acted annoyed and impatient when my children were in tow and as I'm sure many customers will be shopping with their children along, this was a valuable part of our shopping experience.Marshall was able to answer all of our questions about the off-brand (Honda and Volvo) used vehicles we were considering as well as providing very helpful information about similar Toyota vehicles also available to consider.We worked with him off and on for over a month and he always politely checked in and provided updates without being overly persistent.He is a true professional and very knowledgeable and helpful. He really seems to go above and beyond with sincerity and not rushing you at all. I would definitely recommend this dealership to my friends and for sure refer them to Marshall.

JDB

Dec 19, 2013

I purchased a 2012 Impala recently. This was the best car buying experience I've ever had. No pressure and no dishonest salespeople. Even though we were buying a used car from another manufacturer, we were, nevertheless, treated no differently than if we were buying the most expensive Toyota on the lot. Tracy, Keith, Mary, and Becky were all a pleasure to deal with. Herman Smith was our salesperson and he was the best. Very professional. We will be back.

Nick A

Dec 8, 2013

I found my 2005 Tacoma online using Car Gurus. The Tacoma was part of the inventory at Swope Toyota dealership. The ad online was awesome, because Swope must have a photo showroom that is used especially for the online vehicles. The pictures in the ad were amazing and very high quality. Swope Toyota is not a local dealership for me. I actually drove over 4 hours to look at a used Tacoma that the dealership had in its inventory. So the high quality pictures were very helpful to me in knowing the condition of the truck before I drove the long distance to the dealership. When we arrived, the staff at Swope were very helpful and polite! Chuck McIntyre let me test drive the truck that I was interested in. Chuck was super nice, and he was very knowledgable about Tacomas in general. Once I decided I wanted to buy the truck, the buying process was wonderful. The financial team at Swope was very nice, and the process was very efficient. There were no hidden fees, and I was driving the truck in less than half an hour. I would definitely recommend the team at Swope Toyota for purchasing a used Toyota vehicle!

Virginia Forester

Dec 2, 2013

I recently purchased a used Toyota FJ Cruiser from Swope Toyota through Beck Matthews. I live almost 500 miles away & was reluctant to purchase a vehicle long-distance & over the internet. The vehicle was everything I had hoped & more. This was by far the smoothest vehicle purchase I've ever made & I highly recommend Becky to anyone. She was honest & up front and answered all of my questions thoroughly. I felt like she went out of her way to save me money on my vehicle delivery & she has maintained contact even after the purchase to make sure I'm happy. A+ rating in my book.

MIrwin24

Oct 2, 2013

Found the car I wanted on the internet and I live about an hour from this dealership. Becky and Mary answered all my questions and got everything ready for me so when I arrived, it was a seamless process. Chuck was great when I arrived on the lot. They had me in and out in 45 minutes with a brand new car. Great people and would recommend them to anyone looking for a Toyota.

1redskinfan

Sep 18, 2013

Becky was terrific to deal with on the email process of negotiating a price and locating the vehicle I wanted. Herman was easy to deal with and very friendly and helpful. Great car buying experience. I highly recommend this dealership.

fordda

May 23, 2013

I really enjoyed working with Becky from the internet sales team. Becky made sure I had all the information I needed to make my car buying experience enjoyable. Becky is not part of the regular sale crew, but she took the time to personally work with me and take me on a test ride in the Toyota I purchased.

Lisaturpin

Apr 15, 2013

Buy your Toyota here! I just bought my fourth Toyota from them. I had a little problem four years ago and left a somewhat unhappy customer and ended up buying my third Toyota from another dealership. Swope contacted me and upon finding out what happened---they MADE IT RIGHT!! The most loyal customers are ones who had a problem and the business made customer service their top priority and made the customer happy. Swope did this! I never felt pressured and I truly felt they wanted me to have the vehicle I wanted and they wanted me to be happy! A special thank you to Herman Smith, my salesperson, and Becky Matthews, online sales, and also Keith who handled the paperwork (took minimal time) And also worked very hard to get me the best rate. They were absolutely the best. I could not be happier and it was the best car buying experience I've ever had. They've earned my repeat business from here on out. Even the General Manager contacted Herman to make sure that all of my needs were met and that I was happy. I love my 2013 Toyota RAV 4!!

Lisacturpin

Apr 14, 2013

Buy your Toyota here! I just bought my fourth Toyota from them. I had a little problem four years ago and left a somewhat unhappy customer and ended up buying my third Toyota from another dealership. Swope contacted me and upon finding out what happened---they MADE IT RIGHT!! The most loyal customers are ones who had a problem and the business made customer service their top priority and made the customer happy. Swope did this! I never felt pressured and I truly felt they wanted me to have the vehicle I wanted and they wanted me to be happy! A special thank you to Herman Smith, my salesperson, and Becky Matthews, online sales, and also Keith who habdled the paperwork (took minimal time). I could not be happier and it was the best car buying experience I've ever had. They've earned my repeat business from here on out. Even the General Manager contacted Herman to make sure that all of my needs were met and that I was happy.

Linda H.

Mar 13, 2013

We recently bought a 2013 Toyota Camry and had the very best experience! We owned a Camry, loved it and wanted to update to a new model. Mike Parrish treated us with professionalism and friendliness, in fact we were given the royal treatment...he was there to meet our requests. Mary Thompson was just great also - very professional and friendly. Both Mike and Mary were so knowledgeable and excited to be working with us. Mike went above and beyond...since my Husband is disabled while we were completing the finance portion of the sale he transferred our belongings from our tradein car to our 2013 and it was ready for us to drive away! Our overall experience was 5-Star plus! Thank you Mike Parrish and Mary Thompson - you two know how to treat your customers.

David Hildebrand

Feb 9, 2013

Most of my experience with Swope was with thier internet sales person , Becky Matthews, who was very accomidating. I appreciated her pleasant demeanour and prompt response to my questions. The buying transaction ( financing, etc.) was very fluid and expedient thanks to Mary Thompson, who also was pleasant to work with. I certainly will be checking with Swope in the future on my next automoble purchase even though I live "480" miles away! It was definately worth the trip!

bwildered

Jan 26, 2013

When purchasing my Prius all sales personnel were wonderful! Greg Brown is the greatest! Hes genuine and dedicated to customer satisfaction not only during the sale, but also since. He has made certain all problems with my Prius have been taken care of even when Service isn't willing to do so. This is my problem with Swope Toyota. It seems to be a hassle to have warranty items taken care of. The woman that sells the extended warranty will tell you, as she told me, it would cover "everything". When asked specifically, again, it was "EVERYTHING". For almost $2000 it should be expected only to find when the actual paperwork arrives at your home after the sale, it covers mostly nothing and when the issue is forced it is always a hassle. Greg has really worked to make things right. The rear window deicer wouldn't work, hassle. The clear-coat paint flaked off (which was repaired by Swopes own shop 2 mos before my purchase!)wasn't covered because I wasn't the owner at the time of repair! Outragious! Greg stepped in and had it repaired! My last experience,recently and still ongoing,was a leaking front windshield. Think my "everything" warranty would cover this? HASSLE! Got it "repaired" along with 2 recall issues. My Prius was returned to me with a caustic film on windshield, tilted steering wheel from the recall repair and the next morning I experienced "screaming" from under the hood to find fluid running out of the motor compartment. This also attriubted to recall service. This will mean getting it to a local dealership (30Miles) for inspection and then back to Swope's (70miles) for yet another repair. Oh have I mentioned, I have only owned my Prius less than a year. Yay me. Will I go again to Swopes? Not after all this mess is straightened out! and DON'T buy any extended warranties from them..............not worth the paper or this ongoing HASSLE!

janet1969

Dec 13, 2012

Kathy and staff was excellant!!! just loved and enjoyed trading with kathy and staff, they just talk to us and treated us so well, never been treated like this before, will be back when we trade again.

Impressed

Nov 19, 2012

I bought my first car from Swope Toyota in Elizabeth town ... They were absolutely wonderful!! I found a 2011 Nissan Altima at the dealership using cars.com within my price and mileage range. I spoke to Gary Allen at 615pm on Election Day (when most places are closed). He took the time to go outside and tell me about the car and had the keys waiting for me at 10am the next morning!! I was so impressed and will definitely make the almost two hour drive back to Swope Toyota!!

Melody

Sep 29, 2012

Becky responded quickly to all my inquiries. She honored my request to be contacted by email only. She was friendly, courteous and worked hard to find exactly what I was interested in. She was honest. Not pushy sales staff like at some dealers. She and Tommy even brought the car to my home. Hard to drive two cars at once. :)

Used Truck Buyer

Sep 12, 2012

Recently purchased a Toyota Tundra from Swope Toyota. Great people to work with and the service was excellent. Mike Thomas did an outstanding job helping out.

Retired Military

Sep 7, 2012

First I would like to say that I give the overall rating 5 stars! The experience was nothing less than remarkable. This is the second vehicle I have bought from the Swope Family in ETOWN and I must say they treat you like a king. Mile Thomas is an honest down to earth salesman that wants to make sure that you are in total agreement with what you buy and will not lie to you. If he can not do something believe me it can be done. It is not often that you meet such a team of dedicated professional people especially in the car business. The manager, finance, was easy to work with. THE BOSS LADY, I apologize for not remembering her name, however MR.SWOPE, she knows how to operate a business with honesty and integrity. If you could Mr. Swope I raise both Mike and the BOSS Ladies salary. I have worked for the US Army for 43 years now bought over 15 new vehicles but no one compares to these two. If you want to be treated like a person, with great deals and honesty then you need to visit this team. OOHAH TOYOTA TEAM

Silver streak

Aug 20, 2012

No more driving around to dealerships. I used the net to determine which vechicle I wanted, then contacted (or tried to) multiple dealers. Most didn't respond, some were lackadaisical but only Swope Toyota was prompt and informative. Becky Matthews, their internet co-ordinator, answered each question promptly. When I visited, Chuck McIntyre assisted Becky, politely and without pressure. They had to find the silver Sienna I wanted (had just sold the only one in stock) but that only took a day. Would I do it again? In a heartbeat, even though they are about 35 miles from my house.

carolfowler

Aug 20, 2012

We were interested in the 2012 Yaris LE we ended up purchasing because of all the great features it has as well as being a beautiful car. Jim Lackey was our sales person and he did a wonderful job pointing this out to us. It drives like a dream and personally I especially love the steering ease and the feature where you can raise the drivers seat (I'm short!). We were also very pleased with the credit obtained on our trade in as well as the overall price of the Yaris. We were treated like royalty by EVERYONE in the dealership, a very pleasant and efficient experience. We also had some extras done to the car afterward and we're very impressed with the service and detailing departments also. It was a pleasure doing business with Swope Toyota and I look forward to visiting again come service time.

jmbrown74

Aug 4, 2012

My name is jimmie Brown and i have bought cars and truck before but i would havve to say this was by far the best.... I just told them what i was looking for my price range and they made is happen.... It was fast i didnt spend all day and find out after that i couldnt get a car/truck..... Swope toyota in Elizabethtown, KY is by far the best i have ever seen.... Just want to think Becky for contacting me not just by email but y phone and a follow up.... And like to think Kieth and Mary for work so hard to get me in my new car.... think you so much

tootsie

Apr 18, 2012

Not pushy, and wont buy anything but TOYOTA. Go SWOPE TOYOTA

jomarbell

Aug 3, 2011

I recently bought a 2011 Toyota Venza. Mike Parrish made it so easy, I'd buy another one if I had some place to park it. I simply told him what I wanted and all the extra I wanted on it and he found it for me. Mary made all the paperwork so simple even I could understand all the details of financing.Thank you both for making us part of the Swope family.Marjorie Bell

CATS_FAN

Jul 6, 2011

I have purchased vehicles in the past from Swope Toyota and always received great service so when I was ready to look for another vehicle it was an easy decision to go back. Once again, I was impressed by their efforts to get me a good deal on my trade in and on the vehicle I selected.

Jim-And

Jun 15, 2011

Bought a 2007 corolla s from Swope Toyota in 2009 and it has been a great vehicle.

georgetownbuyer

Feb 16, 2011

I had a great experience this past Saturday buying a vehicle. In fact, it started even before Saturday. I contacted them about a vehicle I saw on the internet and was very seriously interested in. Greg was amazing to work with. He helped me right from the start. He was upfront and I didn't feel like I was being played or tricked. We drove almost 2 hours to get there, but it was definitely worth it. The price of the vehicle was actually below Kelly Blue Book Value AND they continued to work with us on our trade in to make it an EVEN BETTER deal! We found a minor defect on the vehicle and without hesitation he dropped the price more than enough to fix the problem. Likewise, he and the rest of the staff were more than patient while I worked through my own finanical worries. They helped me understand everything about the loan process and come to a price I was comfortable with. It was obvious I was the only customer Greg was worried about at the moment. I walked away feeling like I got a great deal! I haven't even had any "buyer's remorse", which is rare for me. I never knew buying a vehicle could be such a great experience! I will most definitely be back. I highly recommend this dealership and Greg!

kstogz

May 25, 2010

Would I recommend this dealership? I am not sure, where most sales people are to aggressive, these people just don't seem to care if they have your business or not. They were friendly enought but I drove over a hundred miles to look a vehicle that was on the internet. For one thing it wasn't cleaned up enough on the outside enough for me to detect if there were body flaws. I made them an offer and was told the internet price was the lowest that it would be offered for and if they didn't get that it would be sold at auction. Two days later the internet price dropped again and they didn't even bother to call and let me know. Which if they had dropped the price while I was there I would have bought it then. And another thing they said they actually preferred financing instead me paying cash. So, all in all I don't think I want to do business there.

VFAM

May 25, 2010

They Rock! Head and shoulders above other Toyota deals in a 5 state area. A true 5 out of 5, we drove 500 miles round trip to buy from them!From first contact to vehicle delivery they did everything with the utmost speed, professionalism, & honesty. This included Listing to our needs, offering options to meet those needs, and even ordering/delivering a vehicle to our specification in 30 days.They Rock!

tankplatoon

Dec 6, 2009

Would I recommend this dealer. I am not sure, I thought at first they were very professional but when we came back in to sign the paper work and pick up the vehicle. Every thing was different, the price/payment had changed. The vehicle in question had some scratches marks and dings that they were willing to "fix" but were not willing to drop the price. So in the end we left the dealership and now they have been calling my house trying to work something out. It seems like they have a lot of knowledgeable individuals that work their but none of them seem to communicate with each other, which transcends to their customers. so right now I can not honestly say that I would recommend them, but I believe in giving a second chance, and that is where I am at. If they want my business then they will have to work a lot harder for it