Used Cars for Sale at Team Toyota of Princeton in Lawrenceville, NJ

Princetonmom

Oct 31, 2016

Friendly, quick, great price. Very satisfied with our purchase and service. We very much enjoyed working with Michael hillocks. This is the second car we have bought with him.

dmack

Oct 29, 2016

Very good service. Quick and easy. We were assisted with every step. I would definitely go to Team Toyota for any of my auto needs.

Elizabeth Angelucci

Oct 29, 2016

Toyota team member Emmanuel M Adare Voh gave me his full attention without sales pressure. His professionalism was outstanding answer I would highly recommend him to my friends who are interested in shopping for a car.

jaime krygier

Oct 25, 2016

Great stress free purchasing. Did everything they promised on phone, and did better in person! Friendly and comfortable I wouldn't shop a car anywhere else!

Mohammed Jemal

Oct 22, 2016

The sales person (Barry Kramer) is a very polite gentleman. He was to the point and extremely helpful in every way. His words and actions engender trust. I highly recommend him

PaGuy

Oct 22, 2016

No hassle, no "control method", no super-disingenuous happiness and/or salesmanship.....just a real person treating another person how they would like to be treated when buying a car, not how they expect to be treated when buying a car.

Ppgsr1259

Oct 22, 2016

William Farrell was our Associate who helped us through the process of my daughter buying her first car. He was informative, knowledgeable and pleasant The experience was incredible and I would come back and buy another car from Will and the dealership.

THXLEAWD

Oct 18, 2016

One of the best car purchasing experience in the last 45 years. No sales pressure, honest people with great service. Keith,Frank and Andrew whom we dealt with are great team members of the dealership.

DanielleandSteven

Oct 17, 2016

My husband has leased three Toyota Prius's over the past several years, but now that we are married and have a growing family, we were interested in upgrading to the Highlander. It could not have been an easier or more pleasant experience and it is entirely due to Rob Moran. First of all --- because I only lived in cities before I met my husband --- this was my first time thinking through the process of buying/leasing a car and I had lots of questions and felt the need to do lots of homework beforehand. I had loved my Toyota Prius that my husband had leased for me previously, but I had wanted to look around and so we did. We looked at multiple car makers and dealers, but found our way right back to Toyota and right back to Rob. I had a lot of questions and Rob answered all of them. Rob is always efficient and kind and made the experience of buying a car one that you want to do again. How many car salesmen can you say that about? He got us a wonderful price on a wonderful car. My husband had been more interested in some of the luxury accommodations that the Highlander Limited offers and Rob gave us the practical car I wanted with the upgrades my husband wanted and all for a great price. I can already tell you that in three years when our lease expires, we will be using Rob again. And if he moves to a different Toyota dealership in the meantime, we will follow him there! For as long as we are Toyota customers --- and it's looking like this will be a lifetime relationship --- Rob is our guy!

Ellsworthkm

Oct 12, 2016

My wife and I just purchased a Toyota RAV4 and the experience with Stephen was awesome. After a terrible experience at Langhorne Toyota, Stephen was able to beat a good offer from Langhorne and did so in a very engine manner! Thanks Steve!

chrisal23

Oct 5, 2016

I had a bad feeling coming back to this dealership as my past experiences weren't the best with the sales reps, and the managers. I came in looking to terminate my lease and purchase a Lexus IS 250, and Adrian gave me all my different options. Although I wasn't able to fix a deal with this dealership because of my financial constraints I left with a different view of this dealership. I found a better deal for my current scenario, and although I didn't close a deal Adrian followed back. He congratulated me even though we didn't do business. I didn't have to do this review, but I felt the urge to do so. Going forward if I have friends or family looking for a Toyota, or used cars at this location I will confidently sat "Adrian will give you the best deal & give you excellent customer service". Thanks again Adrian,I hope your whole team sees how valuable you are to this company.-Chris

Jashford98

Oct 5, 2016

Ando was great from start to finish. He definitely came through with everything he said he would, from the time the car would be ready to filling it with gas. The dealership is extremely clean.

Ripped off

Oct 5, 2016

took my 2009 Toyota Avalon (bought from them new) to take care of a yellow check engine light that came on after i did tuneup, i was told it is going to cost me $ 463.00 (not including part) + tax which includes resealing the air intake manifold, after i picked up the car from them, the price seemed high to me so i called the other Team Toyota in Langhorn, Pa (15 miles away) as well as other nearby Toyota Dealers and they all fall in same ballpark figure of $ 355.00 (including gasket part) + Tax, I called Team Toyota of Princeton back and spoke to the service manager and explained to him the situation and asked him for a refund of the difference of almost $ 120.00 minimum, this guy did not sound happy and was yelling over the phone for no reason, he said he will get back to me but it took him 4 business days to call and admitted overcharging me but he said they had to do other things too !!, when i pressed him about other things he said there was what he called a green gasket which they replaced with a good one as he puts it, i explained to him my car always serviced at your dealership (have hard copies) and what green gasket he is talking about? finally he offered me $ 50.00 store credit which i refused to take and i demanded my full $120.00 refund. finally i asked him if he really care about building customer relations as they advertise and the fact me and my family buy at least 2 cars from them annually, he really does not give a crap about their customers, making the customers happy and customers satisfaction was the farthest thing from his mind, it did not seem to bother him giving a bad name to this dealership also. my advice to any one is not to take your business to Team Toyota of Princeton, NJ unless you enjoy being ripped off.

Local Customer

Oct 3, 2016

This is a great dealer on every level. Over the past 25 years, I have had vehicles purchased, repaired, and serviced here and am always pleased with the experience.

AJ2012

Oct 3, 2016

Worked with Frank Spalluto looking for a preowned Prius. He is a gentleman, very easy going. Gave lots of information about the car and the various options on the lot. Took me to the showroom to me the differences between the 2013 I was looking at and the current model. Let me take 2 different test drives, as this is my first experience with this car. Gave lots of info on the electronics, how to operate them and the car. No pressure to close the sale.

ML

Oct 3, 2016

I was looking for pre-owned car. Edwin helped me with selection of the right car for me. I had very pleasant experience and would recommend Edwin to any of my friends looking to buy pre-owned car.

Bryan/maureen

Sep 30, 2016

Barry:Thank you for making what could have been a nerve wracking experience for us an entirely pleasureable one. You are a knowledgeable, courteous, personable professional who follows through and quite obviously thoroughly enjoys what he does. Oh, and did I mention a really nice person!I would not hesitate to refer family and friends to you.Thanks again.

Easy going John

Sep 29, 2016

I leased my 2015 Camry from Ando and had a great experience ,so I went back and leased another Camry yesterday a 2017 Camry.Ando is a very understanding and patient salesman,no pressure ,honest ,takes his time explaining different features of each Camry model.No hurry,no hassle,very easy to deal with.I would definitely recommend Ando to anyone ,and team Toyota of Princeton for anyone's next vehicle .Nice experience ,rare these days.Thanks again John

ScottG

Sep 15, 2016

Purchased a used 2013 Prius from Ando. Stopped in on a impluse and he took me for a test drive. Took the time to tell me about all the features and options on all the cars to help make my decision easier. Ando took the time to get to know me and my needs as well as financial constraints to help me arrive at the best possible car and deal. I would recommend Ando to anyone who is in the market for a car. I did not feel pressured at all like a lot of other salesman I have dealt with along my journey. This surely helped me in my decision to go back and get the car from him. You won't regret working with him.

Jeff S.

Sep 14, 2016

Edwin did a great job helping is select a Sienna that was perfect for us. The selection was great as it was one of the only places that gave us a variety of choices for what we are looking for. He was patient with us and, most importantly, not pushy! I would definitely reccomend them to anyone looking to purchase a new car.

danaNB

Sep 7, 2016

Whole experience went great! I walked in thinking that there was a 10% chance that I was going to be able to make a deal and get the brand new Prius that I was hoping for, and low and behold I walked out with my Prius! I was dreaming of trading in my older Prius that I had put too many miles on, and they just wouldn't give up on trying to help me make it work. Thank you to Emmanuel!

sweetgeniva

Sep 7, 2016

After a very negative experience a local Honda dealer, I decided to go back to Team Toyota of Princeton. Best move I ever made! I had looked at a few cars there a couple years ago. Never bought a car there but remember the great experience I had. Mike Hillocks was my salesman and he was an absolute pleasure to work with. He was very patient, honest and upfront during the entire process. I am 8 months pregnant, so I was very concerned about getting the right car and deal. Mike made this entire experience comfortable for me and had a very good sense of humor. Buying a car can be stressful! Tim Benamara helped me with the final paperwork and was also super helpful. I highly recommend this dealer. Everyone was very pleasant and professional and I would drive the extra hour just to buy a car or have them service my vehicle. Thanks all- I love my new Camry!

Timothy.Sykes

Sep 5, 2016

My wife and I knew which Sienna we wanted before we visited the dealer. We had been to 2 other Toyota dealerships before this one. We didn't have an appointment and we met Adrian Flores upon arrival. He was knowledgeable and friendly. When it came time to talk about the price, he was able to workout a deal for us that kept the van in our price range. We highly recommend Team Toyota of Princeton and Adrian Flores.

Jean

Sep 2, 2016

------------------------------------I found a particular car on the internet. I called the salesmann he immediately checked on the availavility. The car was there so he said he could meet me that day to test drive the car. Bob showed me all the features, warranties and all the important facts about the car. He did an incredible job. i would highly reccomend Team Toyota of Princeton and especially the salesman Bob Moran. It was a pleasant experience!

Marge7779

Aug 26, 2016

In all my years I never enjoyed car shopping but had no choice, I lost my car to a flood and needed to get a new one ASAP, so I took a chance at Toyota of Princeton, I'm so happy I did.? The salesman Frank Spalluto was wonderful, he had me so relaxed and comfortable with making my decision to buy the car of my choice. He didn't play any games that tend to happy when your shopping for a car. He took me very seriously and respected what I was asking to see and drive. I thank you for hiring an outstanding salesmen who puts the people first! Job well done!Marge & Tom Noble

Hocky Mom

Aug 23, 2016

What a wonderful experience! Team Toyota made me part of the team in picking out my new car and assisting me every step of the way:-) I have purchased many different cars over the years, Team Toyota has been the BEST experience so far! I highly recommend Team Toyota!

prius12345

Aug 23, 2016

Purchase was a very easy process. I found car online, called get details and then to hold it and was in and out of the dealership in less than an hour. Really great experience!

Happy Customer

Aug 22, 2016

Expecting a frustrating experience my wife and I were pleasantly surprised by an absolutely wonderful experience thanks to the salesman Joe Craven. We will definitely purchase our next car from him.

Shari Harding

Aug 22, 2016

Met Andrew Pereira on the lot to show us a Camry that we researched online. He was very knowledgeable and explained everything about the details of the car to us very clearly. We ended up purchasing the car at a fair price and the process was quick and easy compared to other dealerships I've been with. Highly recommended.

17 now has a car!

Aug 19, 2016

This is my 6th car purchase and was the BEST and EASIEST experience I've ever had! Our salesman was Barry Kramer and this was first time we purchased from Team Toyota of Princeton. We wanted a used car for my 17 yr old son and had been searching most of the summer. I suggested we stop at Team Toyota as we were driving by, long story short, we met Barry and found the perfect used SUV! We told him we were looking for a used car under $10,000 with everything included. He was the ONLY salesman we met over the entire summer who respected our budget limit! He was patient with my son's questions, really friendly, didn't pressure us and knew in a few cars exactly what my son wanted/needed. My son fell in love with one Barry recommended. There was no back and forth hassle with negotiating, we asked for it to be reduced to what we thought was fair after investigating on-line all summer and he agreed. He didn't try to half the discount and then half it again like I've experienced with frustration at other dealers. We went back the next day after it was detailed and it was better than we remembered! Their service/detail dept had fixed all the little "glitches"/dings/worn spots being a used car so it was like new! The purchase paperwork part only took 10 minutes which never happens. He even took my son's picture with his new car to document the big day and emailed it to my son so we now have a memory of this milestone! We want to thank Barry and highly recommend both him and Team Toyota - we actually had an AWESOME EXPERIENCE and I never thought I'd say that about buying a car!

Ted B.

Aug 18, 2016

My wife and I had Edwin Quintanilla and Hank Eisenhauer as our sales contacts when we were interested in a used SUV; both were easy to deal with. We drove over an hour and the vehicle advertised was waiting when we arrived, and was clean and in good condition. From the moment we arrived the service was friendly, low key, and with no pressure. Edwin was helpful and Hank was responsive to our concerns finalizing the deal. I would recommend them to anyone interested in buying a used car.

Christine

Aug 12, 2016

This is regarding your service dept. only.Everyone was professional, pleasant and efficient .The facility is clean and comfortable. The wait was not long at all.

lhay08540

Aug 11, 2016

I was buying a car for my daughter in California and I called Team Toyota. Brian Jackson helped me decide between different used cars available in Los Angeles. He gave me the information that I needed to decide which car to purchase even though he would not benefit directly from the sale. I appreciated the time he spent with me.

bob prius

Aug 9, 2016

my wife and i were looking for a second car. we both like prius since we already have one. fortunately we met up with ando dell searching for a certified used prius. ando worked with us patiently and sympathetically over a few weeks while we mulled over our choices. ultimately we bought a beautiful 2014 priusV. buying a car is a tough job, but ando helped make the experience as pleasant as possible.

PJ

Aug 3, 2016

This dealership so far is the best dealership I have known. They were very specific and clear right from my first interaction and always suggested me right cars. Joe Caven especially always gave me very clear idea about the price range and final numbers which other dealership lacks doing. Extremely smooth transaction and very caring and friendly staff. I would 100% recommend joe Caven and his entire team to everyone who's considering buying a vehicle and don't Snr want any hassle in their transactions. Cheers !

Rach6363

Aug 2, 2016

Adrian is the best and highly recommended. Best no pressure experience I ever had in awhile. Very patient and kind. I would recommend him to anybody in the market ASAP!

Anniell.d

Jul 30, 2016

Go to Adrian Flores he is the best sales man there! Very chill and not pushy and aggressive like other dealers I've experienced! Very helpful I would tell anyone to go to him!

Felicia J

Jul 28, 2016

Having not had a car payment in 9 years, I was understandably hesitant to step foot into a dealer. From the moment, Adrian sat down with me I knew I had made the right decision. He was patient and answered all of my questions. He immediately made me feel comfortable. He provided with me several options while keeping in mind what I was looking for and what I was willing to spend. His service, care and personality sold me the car! Thank you Adrian!

Mthelusm123

Jul 25, 2016

My sales person Michael made the process of buying my car very easy. He paid great attention to what I was looking for and willing to spend. He did not pressure me into looking at cars beyond my budget. He was patient and professional through out the entire process. I would definitely recommend Michael to my friends and family. He was friendly, easy to talk and attentive to my needs.Happy Customer,-Myriam

Fred 2016

Jul 23, 2016

I hate to buy a car or so I thought. The result was I was driving 14 year old Toyota and I knew it was time to upgrade. All my fears were put to rest when Ando asked if he could help me. we went for a test drive in the car I had pick out over the internet. A few hours later I drove home in the exact car I came for. And made the whole process simple and I promise not to wait so long to upgrade again.Fred 2016

Nancy H

Jul 23, 2016

Ando was a super salesman! It was very difficult for us to part with our 16 year old GMC Jimmy, especially for my husband! Ando was very kind, friendly, patient and professional as he guided us through the process of buying our "new" Highlander. Thanks for all your help, Ando!

royston

Jul 23, 2016

From the minute i walk in the door my sales guy frank SPalluto was very helpful in getting me the car of my choice i feel welcome.

Kassie55

Jul 19, 2016

I came in looking to trade my lease in. Adrain took my around to see different types of cars and explained my options. He was very patient and let my take my time examining each car. He is very thorough and knows he's stuff. I would recommend him to everyone

Angie1284

Jul 18, 2016

I met Adrian about a year and a half ago when i went with my sister because she was purchasing a vechile. Adrian was so helpful an always trying his hardest to get us a great deal. After my sister purchased her vechile my husband wanted to get a pick up truck so we definetly knew we had to go with Adrian. We went in that day told him what we were looking for. That same day we walked out with the truck he wanted. Adrian was always so professional and helpful that night he stayed until midnight with us until we were done doing all the paper work and ready to go home. He is a very hard working and caring person. Since then my family has bought 4 cars from him. I would definetly recommend working with Adrian he is a great person and salesman!

Invest123

Jul 17, 2016

Satisfied with pre-owned buying experience--bought a 2006 Toyota Camry at a good price. Would recommend to others looking for a good pre-owned option.

Ed Roth

Jul 16, 2016

From the time we stepped onto the lot, Steve Vita greeted us and made us feel very relaxed and comfortable. He was not one of those overbearing salesman that tries to push himself on you but was very relaxing and accommodating. He took us right to the car that we specifically came to look at. He got the keys and we went for a test drive. He gave us our space for my wife and I to look at the car without standing over our shoulder and gave us time to speak together about our purchase when we went into the office everything got figured out right away. The buying process was painless and worry-free. I would recommend Team Toyota of Princeton to anyone and expecially Steve Vita for a Salesman. I cannot remember his name but the gentleman that worked out the financing was a pleasure to work with also. Thank you to everyone! We love our new car!

gailbeth00

Jul 14, 2016

I purchased a new car w/ cash. The sales (Roger) was good, picked it out, had paperwork ready next day etc., etc.However, I never rec'd a title. As Toyota suggested, I went to an auto tags place to get a "replacement?" (not sure if its really a replacement as I didn't get one to start with) and the tags place said there was a lien on the car by Toyota. This was mainly due to an out of state sale. They are located in NJ, I am in PA and when they sent the paperwork, they did admit they did not send it correctly so I am in the midst of still waiting for a title on my car which I hoped to swap with one of my kids next week. Looks like that won't be able to happen due to the lack of tending to this problem.Three weeks from my original call, nobody took it any steps further, it was still at step 1, my original phone call. If I lived in NJ, I'd be all for buying from them again, but I will never buy out of state again. I have done all the calling, they have not called me to update me. Today at 10:33, I was told someone would call me within 1/2 hour. It's 11:14... I will take this comment down once I have my title, if it's before I leave on my trip.

NJautocustomer

Jul 14, 2016

Andrew has helped not only myself but additional members of my family find the proper vehicle at an efficient rate. Terrific service and professionalism. Would recommend to any buyer in the market.

Lilmexi1

Jul 13, 2016

Adrian was very professional. I felt he understood my needs. He is a major asset to your team and must be a privilege working with him. Thank you for choosing employees that honestly care.

Steve W.

Jul 13, 2016

There may be some people around who enjoy selecting and buying a used car, but I have not been one of them... until now! I arranged the purchase of a used RAV4 from a few states away, using the website and phone calls with the sales staff. My questions and concerns were addressed fully, and the vehicle was accurately and thoroughly represented by the dealership! The actual buying process, with Joe Caven, went very smoothly, with no unpleasant surprises. The whole experience lacked the fear and loathing I was expecting!

Ashley Thomas

Jul 12, 2016

After shopping around from car lot to car lot...with the help of Adrian Flores my mind was made up due to his excellent customer service and great quality of work I look forward to sending more people his way you guys have a great employee...Thank you so much

toyotashopper

Jul 12, 2016

Andrew was able to recognize and respond to my needs as a shopper, all while being pleasant and professional throughout. More importantly, he was able to make the purchasing process expedient and uncomplicated. With the support of his director, it was an ideal experience.

cplietz

Jul 9, 2016

I had recently lost my 2011 Camry XLE in an accident and was looking to replace it. I saw a 2012 Camry XLE on your website. My wife and I stopped in to see if the car was still available. We met Joe Caven and he took excellent care of us! The car was still available and looked great. Joe took us for a test drive and we were sold. He took all the time we needed to get us acquainted with our new purchase. It was an easy and comfortable purchase with no pressure. A very pleasant experience!Clinton and Sandy Plietz

Eileen

Jul 9, 2016

I had just had my 2001 Toyota RAV 4 totaled in an accident and urgently needed toreplace it. Because of my service history with TEAM TOYOTA of Princeton I sought them outand was introduced to Joe Caven. He was extremely helpful and guided me step bystep, patiently explaining every detail along the way.

NJ-LAW

Jul 9, 2016

For anyone looking to purchase a certified pre-owned vehicle I would without a doubt recommend my salesman, Joe Caven at Team Toyota of Princeton. From the first call to see if the vehicle I was interested in was still on the lot, to his "no pressure" follow up phone call, to his understanding of my financial situation at that moment, to test drive day he was fantastic to work with. I felt he really wanted me to get the best deal possible...I was very happy with the trade in amount I was offered on my 13 year old truck which had over 260,000 miles (YAY Toyota!) on it. That part of the process was easy...my only warning would to be sure you read EVERYTHING before signing once you head over to meet with the finance folks...I ended up with the added $2000 cost of an extended warrantee I never was asked if I wanted. After some research and a few phone calls I was offered the same money back guarantee they give for new car purchases...seems like a win win situation! I'm loving my truck and look forward to another 260,000+ miles!!!

James Gibilisco

Jul 8, 2016

Joe really cared about getting me into the right vehicle. He had my best interest at heart. Not only was he extremely friendly and caring but we also had fun together making the selection. I would highly recommend going to see him.

Steed and Mrs. Peel

Jul 7, 2016

My husband and I knew we wanted a Prius and we used all the online tools to find good deals in our area. When we arrived at Team Toyota, we were greeted warmly and sent over to meet Joe Caven. Well that was our lucky day! Joe is the antithesis of what people think of when they think of a used car salesman. He not aggressive or condescending--instead, he's friendly, knowledgeable, and caring. Joe showed us the cars we thought we were interested in, but then a red beauty with low mileage on the sales floor caught my eye. Joe switched gears smoothly and went about showing us this different car. Before we knew it, we were taking a test drive and then the real drive home in our new gently-used Prius! Dare I say it? It was a fun afternoon! When I went back a few weeks later to have my license plates put on, the process couldn't have been smoother or more pleasant--I was in and out in five minutes. I highly recommend Joe Caven and Team Toyota!

MikeL

Jul 6, 2016

After shopping at several dealerships for a used highlander, Steve earned my business. Worth the 40 mile drive to jersey to get a great deal but even better customer service.

Colleen

Jul 5, 2016

Ando Dell was our salesman. Not overbearing at all. Very understanding and listened to our needs. Very lucky to have had him as our salesman.

DealerDodger

Jul 5, 2016

It had been 17 years since I purchased a car directly from a dealer. So with a great degree of skepticism I dragged myself into Team Toyota of Princeton to seek a quality used car for my daughter. The entire experience from start to finish was exactly how any car buying transaction should be. Professional, friendly, informative and quick, with a true exchange of value. My daughter and I test drove 3-4 cars before finally settling on a Toyota Camry Hybrid. Once I had decided on the type of car, the process (including financing) was completed in about 1.5 hours. All my questions were answered honestly. I left feeling that I bought the car I truly wanted rather than a car they were trying to "sell" me. I highly recommend Team Toyota without any reservations and would buy from them again. And thanks Ando! for your patience and guidance.

Glendymari

Jun 30, 2016

Adrian Flores customer service was exceptional! It took him one visit to really show me how great the customer service was and how knowledgeable he was on the vehicle, that I came back two days later to buy the car! The whole process was amazing and couldn't have asked for a better sales person. Personality is great and he will definitely make you laugh! Great Experience!!

LoveMyPrius

Jun 26, 2016

I visited Team Toyota to look at a 2013 Toyota Corolla I saw online. The Corolla was okay but I wasn't in love with it. I also planned on test driving a Honda Civic too but Mike insisted I test drive "the best car in the planet", a Toyota Prius. Mike was knowledgable with the global warming situation and insisted I could help have a positive impact with the environment by owning one. I enjoyed the test drive but Mike sealed the deal when he told me Al Gore, Leo DiCaprio, George Cloony among other celebrities who actually own a Prius. The Prius was about $3,000 over my max budget but when I left the dealership and got home my gasoline average read 54. Maybe it is "the best car on the planet"?

Abner529

Jun 24, 2016

Adrian flores was a good person to deal with.. Ill be back with him soon.. Really good expirience at the dealer eventough was my first time buying a new car... Go and look for him

bobbauman

Jun 23, 2016

Speaking as someone who puts buying a car on the same scale as having a root canal, buying my car at Team Toyota was an incredibly pleasant experience. Our negotiations were handled in a positive and professional fashion and I felt my price was more than fair after being presented with various options. I was particularly pleased with my Sales Representative, Joe Caven, and would rank my experience with him at the top of any previous car buying venture. The Sale Manager, Hank, was an added bonus and together I felt they treated me in a refreshingly open and honest manner. Closing with Andrew in Finance was also a pleasure. I would absolutely recommend visiting Team Toyota to anyone considering buying a new or used car and be sure to ask for Joe.

FrRob

Jun 23, 2016

At Ken's suggestion, Mike guided me through the process like a true professional. I couldn't be happier about the experience of buying my new car with Team Toyota - except that is with the car itself, which is perfect.

lorit

Jun 22, 2016

After some research, I knew I was interested in looking at a Prius C, and test driving it to see if it was a comfortable fit for me. I looked online, and Team Toyota of Princeton had what I was looking for, and it wasn't black. (which most other pre-owned Prius C's were) It was our first day out looking at cars, and I had no intentions of buying. Andrew Pereria greeted us in the lot, and was very pleasant without the "hard sell" approach. He answered all of our questions, and seemed very forthright with his answers. We never felt pressured into buying, and actually left to go to another dealership to continue our search. As it turned out, we went back to Team Toyota of Princeton before closing, and drove home in the vehicle that night. We really liked dealing with Andrew, felt it was a fair price, and liked the warranty the dealership offered for certified vehicles. All in all, it was a positive experience.

Thomas Tomaseck

Jun 22, 2016

I was looking for a used Toyota for my wife when I came across Team Toyota.I was greeted by Andrew Pereira out in the lot. He told me if I see anything I liked to let him know. I was very surprised that he did not push me into looking to buy something he thought I wanted. After looking around, I preceeded to Andrew's desk. Once I told him the car I was looking at and going over the whole buying process, the rest was easy.Andrew is a straight forward no b/s kind of salesmen. He was very knowledgeable, friendly and treated me like I was family. I'am a customer for life and Andrew and his team went way and above,

Phil M

Jun 21, 2016

All around pleasant (yes I said pleasant!) experience at Team Toyota Princeton. Our salesman Andrew Pereira was great. No pressure and he made the whole process quick and painless. From the moment we arrived, Andrew was very helpful and professional. We found exactly what we wanted, at a fair price. I will definitely be going back to Team Toyota the next time I am looking for a car.

ROSANAV

Jun 21, 2016

I have never purchased a car from a dealership because I have always heard the horror stories. They over charge, they will keep you there for hours, you'll be talked into something you don't want. I couldn't have been more wrong. I walked in, was greeted immediately and told them the car I wanted. They pulled it up and I test drove it and left. I called my dad to be my muscle and we went back to buy it. I was in and out of there in less than an hour. That included financing. I couldn't be happier. It's over a month later and I am still happy with the whole experience.

Thomas Jr Trayenham

Jun 20, 2016

I was searching for weeks to find a good deal on tacoma and I finally found it.Truck looks brand new for being a 2013 and the process of purchasing was not as bad as most dealers.

Crunch88

Jun 19, 2016

Straight forward and professional. No hidden costs or fees, everything was spelled out every step of the way. Andrew Pereira excelled through the whole process. Both he and manager Hank Eisenhauer represented the dealership very well!!!!

drnoorain

Jun 18, 2016

My father and I stopped by to buy a Toyota Camry.Adrian greeted us instantly and was very helpful and provided us with detailed information about all the cars and got us a great deal.Adrian is a great guy and is very knowledgeable about all cars not just Toyota.

IV19

Jun 18, 2016

I leased my car from Adrian last year and I really appreciated his honesty. I have been leasing cars for 10 years now and usually I feel hesitant when working with salesmen, but he was the first person I truly felt was real and honest about my options. He is very trustworthy and was very patient with answering my questions, having me look at cars, and working with my budget.

Diana Gerace

Jun 11, 2016

I leased a 2016 Camry on May 31, it's a beautiful car. Hiram Vasquez was my salesman and he was wonderful. I had a very nice leasing experience and would absolutely see Hiram and Team Toyota again... Diana Gerace

Franklin54

Jun 7, 2016

My husband and I were looking for a certified used Prius C and had already had a bad experience at another dealer. Brian worked hard to help us find a vehicle that was to our liking and within our budget. No hard sell, no pressure - just dedicated, friendly service. Andrew helped us with financing and was personable and helpful. Great job all around. We both definitely recommend this dealer and its outstanding staff.

Holton23

Jun 6, 2016

I am so in love with my camry!! Michael was so helpful and I really appreciate his assistance with finding my new car. This is one very satisfied customer!

jzelnick

Jun 3, 2016

DO NOT WASTE YOUR TIME HERE! INCOMPETENT, RUDE, AND INSULTING!I had recently leased a Corolla from Team Toyota of Princeton to take me back and forth to the train station. They were able to match an out of state lease deal and I felt that the transaction went smoothly and was fair for both parties. About 2 months later, my significant other decided to lease another car as well. I had called the salesman Matt that I used previously and he told me he should be able to work out the "same" deal that I was offered, but that my SO would have to come in to the dealership first. Everything was supposed to be printed and ready to go. We are both working professionals that get up bright and early and get home around 7 pm, so we do not have time in our day to waste. Luckily Team Toyota of Princeton is open late for people like us. Little did I know we were in for a complete waste of time. It took over an hour to get the salesman to put together the same deal that I received, despite even bringing in my paperwork. Following this anguishing process, he proceed to go back and forth between us and the sales manager Andrew Dasher. After approximately another 45 mins, approaching 9 pm, Mr. Dasher comes over and is extremely rude and crass when trying to convince us to accept his deal which is ~$10 more per month. While this is a negligible difference in pricing, I had been promised the SAME deal and that it would be ready to go following some simple paper work. Mr. Dasher kept reiterating that neither of us understood what was going on and that we should just let the extra money go and take the car. He continued to the point where he insulted my SO's intelligence and she was very uncomfortable dealing with him. We left immediately and bought a car elsewhere. Too Long Didn't Read:I leased a Corolla2 months later I asked for the SAME dealWas promised Team Toyota of Princeton would do the same deal and have the car ready for usSales Manager Andrew Dasher came out with a more expensive deal and proceeded to insult us continuouslyWe left and are never going back. Check out Dayton Toyota, that is where I get my Land Cruiser serviced.

Shannon&Jim

May 30, 2016

We bought a certified 2013 Highlander after visiting numerous dealerships. By far our salesman Brian Jackson is one of the best car salesman we have ever dealt with. We came from an hour and a half away and spoke with him before traveling asking what the overall condition of the vehicle was. He described the condition to me and was absolutely correct. There has been times before where we were told the vehicle was in excellent condition only to find scratches and burn holes on the vehicles. Brian did not pressure us and while we were there treated us as if we were the only thing that mattered. We would travel back there for our next vehicle no questions asked. Our finance manager was also one of the best. We were there until 10:30pm and not once were we rushed to finish the paperwork or not given a full explanation of any questions we had.

Jenna

May 27, 2016

I was in search of a used honda civic to replace the one I had just lost in an accident. I had the pleasure of working with Michael and he did everything in his power to make sure I got what I came for. He was very friendly and helpful. Needless to say, I left a very satisfied customer.

fboisselle

May 6, 2016

Took my 6 week old car to check adjustments, on way there picked up nail in tire, said tire could not be plugged that I would have to purchased new tire, decided to get a second option and by the time I arrived at destination noticed that I was driving with a hole in my tire, because nail was taken out. Called service and they told me that the nail must of fallen out of the tire? Wow don't think that is possible, total disregard for customer safety. Will not return to this dealership or service again.

Donna

May 2, 2016

We bought a used Tacoma this weekend. Mike Hillocks was our sales associate and we were very pleased with him. He was helpful, knowledgeable and made the whole buying experience seamless.

Camry2013

Apr 21, 2016

I have bought Toyota Camry 2013 from this dealer. His service was very nice. I recommend this dealer. The manager Peter also very nice. I would highly recommend this place and Brian!!

Joseph Bayer

Apr 21, 2016

My wife and I bought a Rav and the staff stayed late to processes the paperwork so we could have the car that night. Be careful of hidden fee The sale person gave us what we thought was the finial price but when we met with the finical person he was telling us about other money that we would need to spend. Gap insurance on a Leased car is extra.We work though it and I have a 2016 Rav 4.

pranavhegde

Apr 17, 2016

My experience of buying was truly exceptional. No haggles, smooth deals. Sales associate Brian Jackson, was especially excellent. Helps you in and out finding the deal for you. He is always there to help you with your concerns, even outside office hours. I would highly recommend this place and Brain!!

Nmedina

Apr 16, 2016

My experience was outstanding. I will recommend him as a salesman. He was helpful and recommended exactly what we needed. That's why I bought two cars from team Toyota this month.

Kathleen

Apr 11, 2016

Michael was great to work with - start to finish in 3 hours! would recommend him to others - family and friends,

ChrisP

Apr 5, 2016

Me and my husband purchased a Sienna recently and Michael Hillocks helped us through the process! So glad we chose Team Toyota of Princeton and Michael as our salesperson. He was very helpful and not a high pressure salesperson. Excellent!!!

EdVen

Apr 2, 2016

Michael was an absolute pleasure to deal with. He was very helpful, courteous, and made the buying experience smooth and hassle-free. A great asset to the Toyota Team and genuine nice person. We were introduced to him by Dan Marjarum who is a Team Toyota Service Manager who is also a great guy!

Edmund

Apr 1, 2016

Very courteous and friendly staff. All the people I came in contact with were knowledgeable and eager to help and made the buying experience a pleasure!

Gary

Apr 1, 2016

everyone is pleasant and wants to see you happy with your purchase. That is why I have purchased my last 5 cars there.

John

Mar 30, 2016

Explained everything in helping me decide to lease vehicle. Salesman did not try to sell me anything that I didn't want. Very sincere and honest.

Youyou

Mar 29, 2016

Your facility looks and feels so much better. The service is excellent. The new car was very clean, very good condition.

Christopher

Mar 26, 2016

There was no pressure to buy. The internet price reflected the actual price. The dealership was well maintained. The salesman seemed knowledgeable.

Sharyse

Mar 26, 2016

Treatment was very professional, no pressure during my decision. I appreciate my salesman asking me what I anted, and accommodated my needs. Always a profession team.

Cheryl

Mar 25, 2016

Negotiations were painless. Large selection of cars in all makes and models. Friendly Staff. Toyota has always been on the top of my list.

Angel

Mar 23, 2016

Very professional sales woman and yet still warm and understanding of our desire for the best possible deal. There was a smile on everyone's face as you walked through the dealership.

Richard

Mar 23, 2016

Emmanuel Adadevoh was very patient with all the requests and questions we had. The experience in toto was much better than we expected.

Beata

Mar 22, 2016

The salesman was very pleasant and friendly as was the finance manager - everyone seemed eager to help - facility was bright and clean

Michele

Mar 22, 2016

Matthew Gonzalez was extremely helpful and moved the process along quickly. So did the finance department. However, when leasing, I think that the gap insurance should be part of the lease price or the Toyota Care Plan. I hate additions after I've already negotiated my price.

Paul

Mar 20, 2016

Met quickly upon entering the lot, I was tracked via email an email I sent. Salesman was helpful and knowledgeable. Found a car via inventory on computer which was nicer than the one I came in to see.

Robert

Mar 19, 2016

Very nice lounge, great people. used car Mechanics not too smart, need to have a little more knowledge about all makes of vehicles

Kathleen

Mar 16, 2016

Friendly and knowledgeable personnel. Third time buying a vehicle at this location. My husband also just a truck from this same dealership and is very pleased with the service.

Joeria

Mar 15, 2016

Friendly staff, people are always smiling and willing to know if you are taken care of. I like how these sales representatives try not to let you leave empty handed

Melissa

Mar 12, 2016

The salesman, Mr. Hoover, was very personable. He worked with us, and was just a generally good guy. My husband and I would buy another car from him. In fact, when friends, and/or customers ask about my car, I tell them to visit Mr. Hoover He was not pushy or rude. He was just there to help, and he did. It was a good experience.

kmsamperton

Mar 11, 2016

Having never previously purchased a car on our own, my wife and I were (like most people) not looking forward to the experience of being hassled and jerked around at a dealership. Team Toyota of Princeton could not have been more different: the staff (especially Sales & Leasing team member Edwin Quintanilla) were professional, friendly, patient and empathetic. By chance, Team Toyota was the first dealership we visited when looking to upgrade to a pre-owned midsize SUV: the experience was so wonderful, and their product was so good and well-priced (2015 RAV4), we didn't end up going anywhere else! Thanks so much, Toyota of Princeton!

Harris

Mar 9, 2016

Attentiveness to our needs as well as meeting our car purchase objectives. Don Comfort has sold me every car I have bought for some 35 years or so.

Donna

Mar 8, 2016

My transaction began over the internet. My salesperson, Roger responded quickly. We spoke over the telephone about my trade-in and the cost of the car I wanted to purchase. Nothing changed about the deal that was made over the telephone when I arrived at the dealership! I was happy with the price I paid and I am very happy with my new car!

Kevin

Mar 8, 2016

Friendly salemen and your dealership made buying a car easy and painless. Very big lot full of cars to choose from.

Helen

Mar 3, 2016

I liked that the sales person always said yes I can try, never used "no" and she was new and did real well.

Kirk

Mar 3, 2016

The car buying experience was quick and easy with no hassle. I will definitely be back for my next vehicles.

Angelo

Mar 2, 2016

My knowledgeable, customer service driven sales professional Ibrahem Hamed. I then had the pleasure of meeting Steve Sears who managed to completely explain every option I was able to purchase as well as the importance of them all without being pushy but absolutely pleasant and informative.

Gregory

Mar 2, 2016

My salesman, Emmanuel was very informed and helpful and he was not over pushy. A lot of times car salesman are pushy and that will cause me to walk away. That was not the case this time. I am also very happy with the truck i bought.

Hemantha

Mar 2, 2016

1) Regular follow up 2) Proactive Guidance on the other items like Car Insurance3) Prompt and Patient enough in responding all the queries

Madhukar

Mar 2, 2016

Mr. Adam Gruber is great, professional, quick, and closed the deal within 20 minutes!The finance staff took 2 hours, the worst, inefficient. Bad system and too many forms, too much duplication.

Gerald

Mar 1, 2016

The dealership's attention to detail along with a friendly and professional atmosphere. I look forward to sharing my experience with family and friends.

James

Mar 1, 2016

No hassle/ no pressure sales team. Best experience ever in buying a new car. Salesmen Lou, was very friendly and helpful.

Jorge

Mar 1, 2016

working with Ray was good. he was very friendly and we were able to make a deal the same day

Marybeth

Mar 1, 2016

Everyone was very courteous and I was in and out in no time. I especially liked the convenient valet parking!

Sanjeev

Mar 1, 2016

The salesperson's eagerness and enthusiasm to do business combined with tons of patience. Their team spirit is commendable. Very courteous and accommodating.

Medano

Feb 26, 2016

andy was the best. great service department. fair prices. good trade in process I would shop here again for my next vehicle

Dona

Feb 25, 2016

Great salesperson, Don Comfort, and very easy experience to lease the new Camry. They also have a wonderful service department.

Jennie

Feb 25, 2016

Fair and honest I felt like I was the most important person in the car dealership . I'll be back with my family

Diana

Feb 24, 2016

Sales representative was knowledgable and experienced, and had a very good manner of selling without excess pushing. He put together an excellent deal for me, and of course my new leased Camry works perfectly and looks great.

Ludson

Feb 24, 2016

Don Comfort did a great job of taking care of our needs, and the financial advisor answered all of our questions.

William

Feb 24, 2016

I've been dealing with Bill Rein and Lawrence Toyota for the last 20 years. We have purchased numerous vehicle from them and have always had an excellent experience. Their knowledge and attention to detail along with their effort to get us the cars that we want is what brings us back. Bill's pleasant attitude and trustworthiness is exactly what I want and why I continue to call him when I need a new car for myself or my family. PS-I drive 2 hours from our home to purchase these vehicle just for the service. That should say enough.

Edward

Feb 23, 2016

All employees were incredible and extremely helpful. Amazing experience and I would certainly recommend Team Toyota of Princeton to others. This was the best car buying experience I have ever experienced.

DebbieL

Feb 15, 2016

Michael Hillocks was recommended to me by a friend. He was great! He's totally laid back, easy to deal with and answered all my questions. He drives a Prius too which was a big asset in learning more about the car. I have followed up with questions and he was very responsive. If you go to Team Toyota in Lawrenceville, be sure to ask for him.

Stay away

Feb 14, 2016

The manager for finance Steven Sears would make all false promises to sell you the car but is completely fake and totally fraudulent. I do not know how a reputed company like Toyota hire him. I will never recommend this dealership to anyone.

upset

Feb 11, 2016

I recently leased a Rav4. I was assured that I was only paying the normal lease charges and nothing being paid towards the cost reduction of the lease. Team toyota purchased my old rav 4 and said they were paying for the last three months of the old lease. I asked on 3-4 occasions to see the exact amounts I was being charged only to be told all of that would be explained at the finance center. My sales person Will Ferrell and the finance manager never explained the charges I was paying. Be careful at this agency. They will cheat to make a sale. Walk away (like I should have done) I have requested information from the sales person and Manager since my lease. Neither have responded. I will never deal with this dealer again and you should be very careful if you are thinking of purchasing of a toyota from them.

Soko

Feb 9, 2016

I found my used Prius online on Toyotacertified.com. I called the dealership and found Michael Hillocks. What can i say, a true gentelman. I was very hesitant buying a car online sight unseen and putting my faith and trust in Michael. I drove 140 miles from Long Island with a trade in. When I arrived at the dealership, he and his team delivered everything they said they would and more. I would highly recommend dealing with Michael and Team Toyota Princeton.

Robert

Feb 7, 2016

The service people are efficient and friendly. Your updated building infrastructure is very nice and much more customer friendly than in the past.

Lynn

Feb 3, 2016

The work was done quickly and I was called promptly when it was done. The new service area is beautiful, and I especially appreciate the valet service.

tomsolom

Feb 2, 2016

Looking to purchase a car with less than perfect credit, I had my worries. Mike took the time to listen to what I was looking for and showed me what was available. I never felt rushed or that he had anything else to do other that help me at that time. I may never go to another dealer again...it was awesome.

Corrine

Jan 28, 2016

On-time, clean, new, effective, helpful, and I'll be back. I have purchased both work and personal cars from this dealer over the past ten years and have been very pleased with them.

Violetta

Jan 28, 2016

the service area is very nice and comfortable, the staff is very professional, the service is quick and the dealership has convenient hours

Donald

Jan 26, 2016

The work was completed on time. A loaner car was provided so I did not have to wait. The valet service makes it easy to drop off and pick up car.

Carol

Jan 23, 2016

The team is very polite, personable and knowledgeable. Dealership is upgrading to a first rate facility. A pleasure to work with.

Patricia

Jan 23, 2016

The employees really care about you and your vehicle. They always respond to whatever I need and make it as pleasant and convenient as they possibly can. A rare find today.

Harold

Jan 19, 2016

Business attitude - polite, personal and got the job done.The Service Manager filled in to cut down the waiting time for customers when team members were busy for business.

Christopher

Jan 17, 2016

Very friendly staff, the work done (recall) is very good. The new service area is very nice. Shuttle service is a plus.

Patricia

Jan 17, 2016

The service department made the oil change quick and it took no time at all. The new facilities are really nice and clean.

Cynthia

Jan 16, 2016

The employees are very helpful courteous and efficient. They are knowledgeable on what they do. The facility is clean. The facilities have enough staff to help the customer .

Deborah

Jan 16, 2016

Staff were courteous, helpful and service was done in a timelymanner. I did not have an appointment but the service only took about an hour.

Christine

Jan 15, 2016

This is regarding your service dept. only.Everyone was professional, pleasant and efficient .The facility is clean and comfortable. The wait was not long at all.

David

Jan 15, 2016

Quick and friendly. Danielle is a super customer service person. Facilities being remodeled; somewhat confusing. Overall a very good experience.

Gemma

Jan 15, 2016

I'm extremely pleased with Team Toyota of Princeton. Crystal Torres helped me find the right car that suits my needs. Though I just want a basic car, Crystal showed me other option that is also in my budget. Now I'm enjoying 2016 Corolla with all the high tech features. I'm a happy and satisfied customer. Though she's not pushy, she made it so easy for me to decide. This is my relaxed and comfortable car buying experienced so far. Thanks to you Crystal, you're great!

Kenneth

Jan 15, 2016

Rob Moran handled my transaction very professionally by dealing with me personally without the high pressure tactics typically found in car showrooms. Told him what I wanted, kept me informed of the delivery of the vehicle to Lawrence Toyota, then we had a hassle free negotiation. Very pleased with your internet sales representative.

Kimberly

Jan 14, 2016

The staff was very knowledgeable and walked us through everything step by step. Bill Rein made us very comfortable with the decision making process.

Patrick

Jan 14, 2016

Experience was Quick, polite, comfortable. The Area was modern and clean and quiet with good waiting facilities and the service was fast.

Delia

Jan 11, 2016

I admire that explanations of recommendations were given to me in a manner that's easy to understand. This makes me feel involved in the care of my vehicle.

Gregory

Jan 11, 2016

If you tell me I need something fixed/serviced, I can trust that it actually needs my attention, and not just another dealer scam.

Suraj

Jan 11, 2016

First of all It was my first time going after the renovations. Renovations and remodeling is very impressive and comfortable. Neil was my service manager. He is very professional and respectful. /he follows thru with the customer. It is a pleasure to work with him. Thank you,

Theresa

Jan 11, 2016

I went in to test drive a car and Roger Jespersen was just wonderful. He took a lot of time explaining the options to me, took me out for a test drive and then took time to find the best financing options for my budget and situation. He was very kind and understanding, explaining to me the pros and cons of leasing and buying. I was very pleased with the way I was treated and the whole experience was very good, not stressful at all.

Gloria

Jan 10, 2016

My neighbor like my Rav4 so he went to pennsyvania and bought one for his wife. His payments were much cheaper than minds. He got a better deal than me!

Stephanie

Jan 9, 2016

Our sales man was extremely knowledgeable about the vehicle and knew not only the current model year but our existing model year. The Financing was a breeze and your money back guarantee on the extended warranty was a real bonus.

Kathleen

Jan 8, 2016

The fast service, the lovely waiting room. I also very much appreciated that you gave me an appointment right away. The coffee was a big bonus as well :)

Brian

Jan 7, 2016

Your service writer was extremely knowledgeable about our Camry and provided an expert analysis of the check engine light problem. It was an inexpensive sensor that need to be replaced.

David

Jan 7, 2016

Routine maintenance. Work was scheduled to fit my convenience. Work was done satisfactorily. The service representatives were pleasant. The mechanics left my car in clean condition.

Nancy

Jan 7, 2016

Understanding and pleasant service rep who thoroughly explains everything in a clear mannerPleasant and clean waiting facilities with nice amenities

Richard

Jan 6, 2016

I brought my 2002 Toyota Sienna in for a tune up, brake repair, and oil changed. The service manager offered me a free free car rental while car was in shop. This was great since the repairs took longer than expected and my life was minimally disrupted. We had build up dealer reward dollars to reduce service bill. My car needed new brake cylinders, pad, and a bushing and strut replacement. So happy with a like-new van again.

Amy

Jan 5, 2016

Excellent customer service; good communication before and after service. Very knowledgeable, thorough and confident.Great personality. Certain that BClark is an asset to your organization.

Peter

Jan 5, 2016

Service agent was super helpful and kind. I felt comfort that I was not being taken advantage of and my service reflected the actual needs of my car and not the dealership's bottom line.

Stephen

Jan 5, 2016

It was ok. I just got my tires rotated and my fluids topped off.Then I was done, paid my money and left.

Susan

Jan 5, 2016

The salesperson and finance person were terrific- they both helped to educate me on the different cars- no intense pressure

Kelly

Jan 3, 2016

Service with Brian Peters is always excellent Sales with Bill Rein was wonderful and enjoyable I was VERY unhappy with the finance process with Chris and still waiting for answering something 2 weeks later.

Richard

Jan 1, 2016

Fast and professional. Love there Service Dept. Honest and clean. Didn't want to oversell me more than I needed. Will go back.

Joseph

Dec 30, 2015

going to team toyota princeton service is like taking an all inclusive vacation to the bahamas!! Everything you'd expect and then some!

Leroy

Dec 30, 2015

My experience was great. I was waited on immediately, provided with a rental car and my car was finished 2 hours before I expected. I was very satisfied.

Maria

Dec 30, 2015

Valet service to park & tag car for service.Friendly service representatives to greet you and write up the service agreement.Large waiting area with coffee etc...Time for service provided, WHILE WAITING, was reasonable.

Andrew

Dec 29, 2015

love the renovations and valet drop off, wifi, sitting area. Red carpet entrance is a nice touch too! Makes getting care service a pleasure!

Liya

Dec 24, 2015

Very happy, the rep is very nice and take every consideration for customer. I would like to come back for another service.

Sheri

Dec 24, 2015

Professional and quick, facilities were clean, no appointment necessary, nice waiting area, pleasant and professional personnel convenient valet parking-put pull up to the service door.

Batsheba

Dec 23, 2015

I liked the way the sales staff took the time to answer all of my questions and the whole overall experience of me getting my new car.

Chester

Dec 23, 2015

Team Toyota members were all very friendly and knowledgable. Able to bring the auto right in, have the estimate and leave it for body work.

Ronald

Dec 23, 2015

No haggling and prompt attention to my needs. Quick to take care of transactions! Would wish all dealerships were like this one. Made car buying enjoyable!! Will definitely go back to this dealership, even if it is 3 hours away from home.

Robert

Dec 22, 2015

A Service advisor took some time to explain all that my car might need and did not keep me waiting or unadvised.

Ann

Dec 20, 2015

My low tire pressure light came on as I was doing my Christmas shopping on. Saturday. I was extremely pleased with the service consultant. She scheduled me without an appointment. My car was serviced, and I was on the road again within a half hr. I was extremely pleased.

Donmick

Dec 20, 2015

Received speedy appointment time when requested. Liked valet drive in and out at front entrance. Fast registration process, Comfortable wait area.

Susan

Dec 20, 2015

Fast and professional but I had to call to find out my car was ready. No one called me at all.

George

Dec 19, 2015

Easy appointment at a convenient time. Service provide while I waited, detailed documentation provide. Staff was friendly and professional especially Kevin.Eileen Ladny

King

Dec 19, 2015

Remodeled waiting area and same service crew. Just want to say Chuck is the greatest and one of the reasons why I go back

Phyllis

Dec 16, 2015

The staff was very knowledgeable and friendly with a very relaxed experience. Made the process less stressful and more enjoyable.

Tracy

Dec 15, 2015

Hiram is a great sales man. Very knowledgable and was able to answer all questions. Got us the price and payments we wanted on our new car.

John

Dec 12, 2015

The new service center is a great improvement. Staff (particularly Danielle) is friendly and service-oriented. Service recommendations were explained thoroughly and completely promptly.

Alex

Dec 11, 2015

HOW PLEASANT AND UNDERSTANDING THE SALES REP WASHE MADE ME FEEL COMFORTABLE DURING THE PROCESS OFDISCUSSING MONEY ITEMS. HE ALSO TOOK THAT EXTRA STEP IN MAKING SURE I UNDERSTOOD EVERYTHING

Bruce

Dec 11, 2015

I loved the Valet parking as soon as I drove up I was met by a very courteous young man. I was quickly processed once inside . I enjoyed the comfy waiting room area. My car was done quickly and I was on my way in no time. Love Toyota Care!

Jack

Dec 11, 2015

My experience is with Brian Peters a excellent service person only place I will take my car to be service. I have 4 Toyotas.

Jessica

Dec 11, 2015

Brian Peters always greets me, knows me and my vehicle. He is great!! The service is always done well and everyone from the valets to the cashier is very friendly.

Venkat

Dec 6, 2015

Prompt response and quick support for car service. Very efficient staff who are always willing to support. Have been going to this service center for over 5 years

Christian

Dec 4, 2015

Valet was prompt and courteous very professional. Service writers are great! Quality Technicians and good prices a no brainer for any with a Toyota to use Team Princeton

Brenda

Dec 2, 2015

The service advisor was professional and welcoming, and he kept me updated about the service progress. I talked with the mechanic, and he rechecked my brakes to insure the rotors were turned smoothly. Great customer centered service.

Godwin

Dec 2, 2015

Efficiency of the staff! They make extra efforts to ensure customer satisfaction. That is why they are the best. I also want to mention the new service facilities which is very impressive.

Ray

Dec 1, 2015

good waiting lounge,satisfactory service. bit expensive.waiting time needs to be reduced the men service advisors are friendly but the lady advisors are not friendly, uptight and cold

Rosemary

Nov 29, 2015

express service is great you are in and out in an hour with no appointment to make. the new waiting area good chairs

Isabel

Nov 28, 2015

Efficiency of the service staff. Always kept me up to date on the progress of the servicing of my car.

James

Nov 28, 2015

The no haggle pricing on the certified used car and friendly staff. They went the extra mile to return my rental I used during my insurance settlement.

Carolyn

Nov 27, 2015

No appt necessary. Valet service. No long wait. Please fix coffee machine. Staf is very friendly and courteous.Nn wasted time.

Debra

Nov 27, 2015

Joy Himaia was outstanding and professional, and your price was excellent. We found a new care we were interested in and would up speaking with Joy by telephone. We negotiated a very competitive price by telephone in the course of a couple of hours. Joy was direct, courteous and extremely responsive. We appreciated her energy and the drama-free negotiations. We visited later the same day and signed the contract. Chris Colella also provided us with an extremely competitive price on an extended warranty.

Leonard

Nov 27, 2015

Quick, easy and friendly service. Bringing in my leased Tacoma has always been easy and quick. Now that they have remodeled customer area is spacious, bright and on the first floor and requires no stairs for those of us with walking problems. The staff is always friendly and greets you with a smile. My average turnaround for a service call is about an hour so it doesn't take a sizable chunk out of my day. Would highly recommend the Princeton Team Toyota site over any other sites I have been.

Lewis

Nov 27, 2015

Service was good and it was nice to have a cup of coffee while waiting in your waiting room. Price was reasonable.

Robert

Nov 27, 2015

Like the new construction, the dealership looks alive and well. Service department excellent as usual delivering my vehicle on time and keeping it in tip top shape.

Jeffrey

Nov 26, 2015

Quick and Courteous service from Tim and Brian from the minute I entered the dealership till the time I was finished and ready to leave. A pleasure doing business with this dealer and worth the drive.

Phyllis

Nov 26, 2015

The team went above and beyond to locate the exact car that we were looking for, kept us notified and made this a wonderful experience.

Stephen

Nov 26, 2015

The sales man Barry Allen and the manager were excellent. The process of purchasing my tundra was easy. Barry was a gentlemen and very professional.

William

Nov 26, 2015

It was all simple and convenient from the valet service to the service department itself. A week or so before this visit I came in on a Saturday morning and the service dept. was extremely busy. The service manager asked me to come back on another day and I would be moved to the top of the line. Well, when I came back they couldn't accomplish that, but they replaced my windshield wipers for free as a substitute. I won't forget that when I need another car. Thanks.

Daina

Nov 25, 2015

My salesperson was knowledgable, helpful and courteous. The entire experience from the first test drive to the final purchase was very good. I would recommend Princeton Toyota to others.

David

Nov 25, 2015

Immediate attention from arrival to pick up. The best treatment I've had since coming to Team Toyota for the past 8 years!

Mark

Nov 25, 2015

My check in was smooth and the employees were really helpful. They finished the service earlier than expected. Nice work from your team.

Michael

Nov 25, 2015

Tom is great. I bought one vehicle two years ago and have been coming back for service since then. And in live in PA while the dealer is in NJ B

Paul

Nov 25, 2015

The service was quick and very professional and Danielle Stevens is a superstar! Also, the new waiting area is excellent.

Edward

Nov 24, 2015

The check-in, explanation of service, and time to complete the service was excellent. I am a repeat customer and will be back again.

Suman

Nov 24, 2015

Tim and service people are very knowledgeable and professional. Coming to you place for last four years and many more years to come! My next car will definitely purchase from Lawrence Toyota!

Jerome

Nov 23, 2015

Service associate very helpful, friendly and knowledgeable. New service facility very comfortable. I recommend this Toyota dealership to all my friends.

Lee

Nov 23, 2015

Valet parking was quick and convenient and check in was efficient.Waiting area very comfortable and wait time was very reasonable.Staff were friently and polite.

John

Nov 22, 2015

Waiting room was comfortable and coffee was available. Techs were friendly and helpful. Valet service was also a nice convenience.

Deborah

Nov 19, 2015

The staff is excellent and the new space is outstanding. It's much more comfortable to wait for your car. The person who waited on me even went out to my car with me afterwards to help me with my bluetooth.

Lanaya

Nov 18, 2015

Mr. Winbush, I apologize if I am spelling his name wrong, but he was awesome. He told me the benefits of buying a new car over a used one. He offered a great level of expertise which helped in the selection of my dream car. He was very friendly and considerate of my budget. I never met a sales person as great as he.

Melanie

Nov 18, 2015

Was able to settle on a price that I felt was fair and where I wanted it to be. So I am pleased.

Srinivasa

Nov 16, 2015

Customer service is good. People are very nice. Shuttle service is good. Overall everything good I am very happy. Using same service center since 2003

Deborah

Nov 15, 2015

Friendly fast service and completed on time. New facilities with friendly valet service. Suggestions were made for future service visits so I can plan ahead.

Madhumita

Nov 14, 2015

New set up is great not that the previous set up was bad. I like the ease with which my car needs were taken care of.

Nicholas

Nov 13, 2015

The salesperson was very knowledgable and courteous as were all the other employees I dealt with. The buying process was quick and easy.

David

Nov 11, 2015

Done when promised. Courteous staff. No appointment makes it very easy for customer. Customer rewards a nice perk to offer.

Michael

Nov 11, 2015

Michael Dolin was exceptional through the whole process. We could see that he treated us as people and not as a number.

Megan

Nov 9, 2015

I was very impressed by the courtesy of everyone I came into contact with. The people could not have been nicer and more helpful.

Arkady

Nov 8, 2015

I was impress with service and patience of people,who make me feel comfortable,who understood me well and help in mine choice.

Jeanette

Nov 8, 2015

Courtesy and great customer service. I didn't have to wait too long. My son liked the kids waiting room very much.

Daniel

Nov 7, 2015

they remember who you are especialy my father who worked there in the past. bILL REIN IS AWESOME .friendly staff

Justin

Nov 6, 2015

I have always have very positive experiences at Team Toyota of Princeton. They are always willing to go above and beyond to make the experience a good one

Carol

Nov 5, 2015

Quick and stress free kind and curious employees from start to finish. Would recommend the service to others who own a Toyota.

David

Nov 4, 2015

Great customer service form Jack and Shannon Service always explained before and afterGreat facilityValet parking great perk for customersSales Manager Rich very helpful with my questions about Avalon automobile

Lindsey

Nov 4, 2015

It was so easy and Bill was extremely helpful. He stayed in contact with me regularly throughout the purchase and updated me when he knew anything. He also answered all of my questions and walked me through the entire purchase step by step. For the past 20 years I have purchased Hondas and Acuras and after this experience, I will be a Toyota purchaser with Bill from now on.

Barbette

Nov 3, 2015

THE NEW SERVICE AREA CHECKIN IS REALLY NICE. DAN OF THE RED ZONE TOOK GOOD CARE OF ME AND MY PROBLEM.

Christopher

Nov 3, 2015

Fast and efficient survice and Danielle was very professional and polite It was unfortunate my car had a recall but they made this experience best possible

Deborah

Oct 31, 2015

I brought in my car to have three recall issues checked. The Customer Service Rep was courteous, answered all my questions and my car was serviced quickly.

Donald

Oct 30, 2015

Every detail of the service was explained by Neil Ferrell as to it's importance as well the additional repairs that were necessary. He is always professional and courteous.

Marjorie

Oct 30, 2015

Loved the result of the new construction! Waiting room is large and comfortable with the great widescreen TV. Easy accessibility to rest rooms is most welcome, especially after the experience during the construction when there was only the one available bathroom and customers had to wait on line to use it.

Beverly

Oct 29, 2015

When I first walked into the showroom I felt comfortable. I liked the LOW pressure salesman. He had all the answers I asked, if not he found out. He ran a couple of payment options so I would be prepared once I met with the finance dept. Then before I drove away he made sure I knew how to work everything in the car and he is just a nice salesman. He followed up even after I bought the car to make sure I was a satisfied customer...and I am. I love the RAV4.

Dante

Oct 29, 2015

Upon arrival I was surprised to be directed to a new location for service, but very pleased to be greeted by a very nice man who told me what to do. I was dazzled by the valet service! After that I was greeted and asked what I needed done. The check in was very quick and professional. I was told what was going to be done and directed to the waiting area. After reasonable amount of waiting My name was called out by the service person, confirmed what had been done and I happily went on my way. Good job, I like the new service area. Your people are very professional

Paul

Oct 29, 2015

Repair of paint was perfectly done. Damage was repairedon time schedule I was told would be done and were very courteous.

Joseph

Oct 27, 2015

Joy Himiaia was and is a true professional.She went and goes out of her way to ensure my wife's and I satisfaction.She was extremely easy to contact and never let us feel uncomfortable.Most of all her honesty was impeccable. I would most certainly purchase another vehicle from team toyota because of Joy Himiaia.

estep, kathy123

Oct 27, 2015

Always a great experience having Michael as my salesman. He is so laid back, which makes the car buying experience less stressful. A great asset to Toyota having him at Team Toyota.

Daniel

Oct 26, 2015

Salesman Bill Rien is knowledge and professional fulfilled all expectations. Truly exceptional and a pleasure to deal with. I shall gladly recommend him

Moni1rul

Oct 26, 2015

Buying a car was never easy for a new comer in US. Tyota was last thing in my mind. Thanks Mike for taking ur time to help me buy the best Car. Just love it.

Rama

Oct 25, 2015

Staff is polite and provide service within the time frame estimated. They tell you clearly what service they will perform on the car and what is required and take customer's permission before performing that service.

Richard

Oct 24, 2015

No hard sell. Relaxed, client focused attitude . Crystal spent all day helping us select just the right vehicle. Good job

Daniel

Oct 22, 2015

Showroom was pleasant. Staff was attentive, cordial and answered questions. Facility was ideally located on popular corridor and was readily accessible despite large car volume.

Kumar

Oct 22, 2015

Frequent timely updates on the progress. Danielle was a pleasure to work with. Will definitely recommend the service to my friends.

Alejandra

Oct 21, 2015

Brian peters is extremely helpful, and very professional he anwsered all my questions. Definitely I will come to this place again for service my car

George

Oct 21, 2015

From the valet parking to the new waiting room and the pleasant employees I encountered, I would rate my experience with the best I have ever encountered.

Sundaram

Oct 18, 2015

Very Good. Satisfied with customer service. Technician forgot to check tire pressure. Indicator went on as soon as I left the facility.

Stanley

Oct 17, 2015

Fast and easy. Went in ,drank a coffee, and car was ready. We need this kind of service everyplace we buy goods.

Roney

Oct 17, 2015

The customer service is awful at this dealership, have to wait for ever even for just an oil change with an appointment. I have also noticed them making the customers panic by advising to change parts..I would never advice anyone to choose this dealership for service.I just asked them to change the cabin air filter and they asked with attitude to wait for another 2 hours after the service to get the part fixed which hardly takes lest than 10 minutes.Cannot trust this dealership for the service even for an oil change, Refrain from this dealership folks.

Keith

Oct 14, 2015

I was able to get an oil change without an appointment. I did not have to wait very long for the work to be done.

Kenneth

Oct 12, 2015

My experience was great from the time I walked in until the time I drove off! My salesman Emmanuel Adadevoh was very professional, friendly, and knowledgable.

Veronica

Oct 12, 2015

Friendly, courteous, knowledgeable service. The tech was knowledgeable and took the time to explain to me, in layman's terms, the nature of the repairs and what he had done.

Hermas

Oct 8, 2015

It was quick and I noticed EVERYONE was nice, welcoming, courteous and I didn't have to wait. I highly recommend this location. Thank you!

Philomena

Oct 8, 2015

Everyone was friendly and very helpful. They took a coupon that expired a month ago ,I thought that was wonderful. I enjoy getting my car serviced there!

Susan

Oct 7, 2015

Everyone is pleasant. I didn't have to wait to be helped. I was able to get a ride to my office and back. Both drivers were friendly and pleasant and careful.

Ashley

Oct 4, 2015

I worked with Emmanuel, he was very awesome, he took the time to listen to my needs and I ending up buying a camary.

Roger

Oct 4, 2015

Had the vehicle we were looking for. Salesperson was friendly and knowledgable. Facilities were very nice. It took a long time to complete the transaction.

Barbara

Oct 3, 2015

Everyone was friendly and helpful. Ms. They helped me find less expensive methods of repairing my Sienna which is 11 years old with 130,000 miles.

toyotafan

Oct 3, 2015

I just came back home after purchasing a CPO 2012 Camry LE. I wanted to record the pleasant experience I had before I got busy. The whole process went smoothly. It started with dealer providing an out-the-door price based on my internet inquiry. I got a phone call and the price was mentioned in the voicemail. Surprisingly, their offer was in my ballpark. So, I went to the dealership to check out the car. They let me drive the car to my mechanic who was 18 miles away.I do want to specifically mention how nice Louis Cerrato was through the whole process. He never pressurized me and helped me with all things I wanted to check. I recommended anybody reading this review to talk to him if they have found something at Team Toyota.

Charles

Oct 1, 2015

I thought the price I was charged was competitive. I would have liked a better explanation of the mfg's warranty

Sara

Sep 30, 2015

Everybody around Princeton Team Toyota is very friendly. They were very prompt in staying "on time " and getting us out in a timely manner.

Helena

Sep 28, 2015

My service consultant, Danielle Stevens, was extremely helpfuland so pleasant. She was a pleasure to deal with. I look forward to working with her in the future.

Matthew

Sep 28, 2015

My service was excellent from the time I walked in and Mike assist me with my oil change and vehicle inspection.

Eucontoh

Sep 28, 2015

I had a great experience from the moment I went on the website, but working with Michael Hillocks just made it easy and very less stressful looking for a car. I recommend any and everyone who's looking for a car to contact team toyota of Princeton.

William

Sep 25, 2015

Your salesperson, Joy, was excellent. Very helpful, and she could talk a dog off a meat truck. You can't have a salesperson as good as her.

Eliana

Sep 24, 2015

explanation of why recommended repair is needed and approximate waiting time was exactly as I was told it would be.

Joyce

Sep 24, 2015

The professional way of all the employees. From the greeting outside before entering the facility to the final explanation of the work that was done, everyone works in a professional manner.

Sheila

Sep 24, 2015

Everyone was very polite and professional; and I was in and out in under an hour. The waiting area was very comfortable, and had free WiFi, which is a big plus.

ltlester

Sep 24, 2015

I recently purchased a pre-owned vehicle from Team Toyota Princeton. I needed a reliable car for my teenaged children who recently started driving. Michael Hillocks was my salesperson and he assisted me in finding the perfect vehicle for my kids. I received a great deal on a car that my kids will be able to drive for years to come. I highly recommend this dealership and Michael Hillocks.

nonamer

Sep 24, 2015

Michael made me write this review because I generally do not carry a favorable picture of car dealership. From the very beginning Michael was thoroughly professional but very courteous.to us. He was totally not a car sales person we dread about. We made the deal on the same day because of his dealing with us. Michael, you are top notch.If my view about the dealership change in future, Michael may be one of the reason.

2010corolla

Sep 23, 2015

EXTENDED WARRANTY:I purchased a new Toyota Corolla in August 2009. The salesperson, Don Comfort, was really great. I recommend a friend to Don who purchased a new Prius in 2012, and would recommend Don to anyone looking to purchase a Toyota. Let me warn you, Don is really popular and is often helping multiply costumers at the same time.As anyone who has ever purchased a new vehicle knows, you meet with a finance manager to sign all of the documents. During that meeting, the finance manager presents you with a variety of products, such as an extended warranty, for you to buy. I ended up including a 6 year, 125000 mile extended warranty for $1500 on my new Corolla. I did this because I was told and given documents indicating the entire $1500 would be refunded at the end of the warranty period if it was NEVER used. The warranty period ended in August 2015 and NO claim has ever been made against the extended warranty; Corollas are really good cars.I was skeptical of the extended warranty refund offer, but took Team Toyota to be trustworthy when I included the warranty in my purchase. It seemed like a no brainer at the time. When I told friends about this offer, they too were skeptical. Sounded too good to be true.As promised, I just received a check for $1500 from Team Toyota. I would recommend this offer to anyone purchasing a new Toyota from Team, if they still offer it? As previously mentioned, its a no brainer.FYI. My friend who purchased the 2012 Prius also opted for an extended warranty because of the refund provision.

Christina

Sep 22, 2015

Quick, informative and easy to schedule appointment. Friendly and helpful staff that made it easy to work around my schedule. I would reccomed to friends.

Joseph

Sep 22, 2015

always a pleasure. brian is fabulous! have been a team member for years and the work is always supurb! i recommend to all my friends and family!

Deborah

Sep 20, 2015

Everyone was helpful and courteous and the service was donequickly. We have been very pleased with the service provided by Lawrence Toyota

Frank

Sep 20, 2015

everything went smoothly, and was explained in detail, customer service was great and helpful. Facilities were very clean. No hidden costs or surprises

Paul

Sep 19, 2015

I appreciated that they kept me informed of the progress and left it to me to decide to fix now or later. Also whether to stay or come back later based on the expected time to finish

Prasanna Vadhana

Sep 15, 2015

The service personnel were timely in service appointment and enabled faster checkout. Impressed by the timely adherence to appointment hours and looking forward to next service appointment.

Rachel

Sep 15, 2015

Our salesman Bill Rein made me and my son feel completely comfortable, he was welcoming, friendly, knowledgeable, and professional. I would recommend Toyota of Princeton to my family and friends and send them directly to Bill Rein!

Kenniqua21

Sep 15, 2015

Michael was extremely helpful from the moment I called the store up until I walked out of the store (in a new car)! Everyone I spoke with in general was very friendly and helpful and I would not have wanted to get a car from anywhere else.

Paula

Sep 13, 2015

customer service is quick and friendly - valet parking is a good idea and quick - Service was quick - Paying the invoice was quick

Camilla

Sep 12, 2015

Team Toyota provided me with a loaner vehicle. My vehicle service needs were met and my day / schedule went uninterrupted.

Ana

Sep 11, 2015

The transparency and the fact the best deal was offer to me from the start, I didn't have to stay there for hours trying to negotiate and feel like a guppy in a shark tank.

Brian

Sep 11, 2015

Clean facility, investing in future with new buildings. The service writers were very professional and nice. Would recommend to all my friends

David

Sep 11, 2015

The customer service representative and mechanic were very informative and helpful in seeing that my "baby" was well taken care of. I've had my "girl" for 13 years and I always get serviced at Toyota of Princeton for service. Is there anywhere else? We're running on 163,+ miles and expect to go to 300,000+. Thank you Toyota of Princeton for keeping my family safe on the road.

Arlene

Sep 10, 2015

The salesman A. Dell,was courteous, knowledgeable, and professional. His assistance with the purchase of my vehicle was greatly appreciated. I experienced a much appreciated absence of overly aggressive and offensive sales tactics.

Richard

Sep 10, 2015

Always treated well and given excellent service. I will be happier when your renovation is done and the a/c works in the waiting room!

Amelia

Sep 9, 2015

They were so helpful for taking my van on such a last minute issue. They were even able to fix it that night!

Casey

Sep 9, 2015

Friendly and efficient staff, will always service my car at Team Toyota. I trust the services and pricing is fair. The service team always seems invested in my concerns and caring for my vehicle.

Emmanuel

Sep 9, 2015

Since Andrew is a good.friend, he made sure he did everything he could to make sure that my wife and I left happy and satisfied.

Philip

Sep 9, 2015

Ease of scheduling appointment, no wait when I bring the car in, given an estimated time for service to be completed and always on or ahead of schedule

Boyd

Sep 3, 2015

Courteous & friendly service from everyone. Neil Ferrell does a first class job. I have been dealing with Neal for many years & he has always helped me with any problems I have had.

Nanci

Sep 3, 2015

Personal service and Brian was familiar with my auto- made it easy and increased my confidence to bring my vehicle to this dealer.

mkcbruno

Sep 3, 2015

I had an excellent experience at Team Toyota of Princeton, with this being my second vehicle purchase that Michael Hillocks helped me with. He worked hard to provide a very competitive price. I recommend Michael and Team Toyota of Princeton.

Leanne

Sep 2, 2015

Quick, easy, no hassle. Helpful and courteous staff. We wanted to think over our decision to lease a car. The staff were respectful and did not try to haggle or force us into making the purchase before we were ready.

Lorna

Aug 30, 2015

Fast and friendly.A a a a a a a a a a a this is stupid. Requiring 20 words in a survey lucky to get a response at all

Shantao

Aug 30, 2015

Speedy check in is new and good. Your construction work needs to be finished soon. It has been too long.

Jai

Aug 29, 2015

Superb. I would definitely recommend anyone for this place. I like it because staff are friendly, easily approachable and above all it has reasonable price as compare to Brunswick DCH Toyota team.

Bernard

Aug 28, 2015

BUILDING WAS CLEAN AND NEAT. SALES PERSONS WERE ALL COURTIOUS AND HELPFUL. REST ROOMS WERE VERY CLEAN.SHOWROOM CONTAINED A GOOD MIX OF VARIOUS VEHICLES.

monicafileborn

Aug 28, 2015

Since moving to the US eleven years ago from Australia, Team Toyota of Princeton, is one of the best companies we have come across in this country. We have owned Toyotas the whole time we have been here, the two latest having also been purchased from Team Toyota. Our cars have always been maintained to the best standard by the team in the service center, and the two cars we bought from Michael Hillocks have been fantastic purchases. Both times we began negotiations via email while we were in Europe on business. He found us exactly what we had asked for, and as soon as we arrived home, the car was ready to be collected by us, with minimal fuss and bother. Michael has that uncanny ability to take all the stress and strain out of buying a new car. I recommend Michael most highly as a salesman who knows what he is doing. He ensures that the sales process is smooth and that we walk out of the store knowing that we have bought a vehicle of excellent quality.

Lori

Aug 26, 2015

The team members were responsive and helpful. When the job was going to require ordering a part, Brian helped me assess my options and then offered a loaner car to make leaving the car easy. I also appreciated the courtesy lift to my office on drop off day - Felton is courteous and friendly. Joe also helped out when i was picking up my rental - quick to offer to retrieve what i needed from my car.

Walter

Aug 26, 2015

My wife brought in the car for damage to bodywork when she backed into a chair lying on the road. She got good clear advice and fair prices on different options for repair, and free rides to and from our home while it was being repaired.

Carol

Aug 25, 2015

What I didn't like. Waiting an hour to have my interior roof light bulb changed, otherwise service good, lights all worked

David

Aug 25, 2015

Took me when it was needed. I thought the time for this service was a bit long. I have a feeling their sevice people work on more than one car at a time.

Douglas

Aug 25, 2015

Danielle Stevens was extremely friendly and quite professional while handling the servicing. I've been using Lawrence, now Team, Toyota for all my vehicle servicing, since taking vehicle ownership nine years ago.

Harry

Aug 25, 2015

Prompt honest service and getting you in and out on a timely basis and being very considerate of understanding why we are there for service.

Paul

Aug 25, 2015

Chuck and Vahalla are always so attentive to my needs......they make sure I am taken care of as quickly as possible and explain everything concerning my car in exact detail.

Rosa

Aug 25, 2015

Joe D. was very patient and excellent in assisting myself during renewal of new lease. The location was very clean and efficient.

Mary

Aug 19, 2015

Everyone is so polite and helpful.You know my Prius and how to keep it in running condition.You are able to answer my questions satisfactorily.

Michele

Aug 18, 2015

Shannon was very well informative about services that were going to be rendered. I didn't know that the car had synthetic oil!

toyotacamryse

Aug 17, 2015

Michael was a very helpful and low pressure sales associate. Out of all the people I dealt with in my search for a used car, I felt the most comfortable dealing with him. He was reasonable on price, showed me very good cars for my desired price point, and was very patient and adept at dealing with the myriad questions me and my parents had asked. Overall, would recommend this dealership and Michael for anyone looking at used cars. Their inventory is also quite extensive and has many used cars that are actually associated with the brand of the dealership, which is quite a rarity these days as I found out.

Betty

Aug 14, 2015

Colleen McCracken was wonderful to work with. Very concerned about keeping me happy and satisfied. Helpful in getting my car back in the queue.

Mike

Aug 14, 2015

Great service and knowledgable staff have kept my Matrix in top condition for years, which now has over 135,000 miles and still going strong.

Ntab

Aug 14, 2015

Michael makes the dreaded process of buying a new car easy and tolerable. His knowledge about the vehicles and courteous customer service go a long way.

Tom

Aug 11, 2015

Roger and Rob were excellent. Roger listened well and laid out all of our options. After we came to an agreement on terms, Roger did a fantastic job explaining all the features of the Corolla to me and to my daughter. I highly commend them and would not hesitate to recommend them to others. Thanks!

Joseph

Aug 10, 2015

Service was available the day I called, was included in the purchase agreement for a certified used Prius, and took less than an hour to complete.

barry876

Aug 10, 2015

Michael hillocks was excellent with assisting me in making the perfect buy.his customer service and friendly demeanor assure me i was getting the real deal.my experience at team toyota was great with the assistance of Mr hillocks.

Thakor

Aug 9, 2015

very good service. clean place, explain about service. Thank you very much. Have a great day. it is easy to get appointment. very friendly as any business.

Christine

Aug 9, 2015

I have put off buying a new car for far too long , my car was 11 years old and there was nothing wrong with it, as time went on I wondered where I might get stuck. But the real reason I put off buying a car was the fact that I absolutely HATE dealing with car salesmen. I spoke to Michael on the phone prior to going to the dealership. Even though he was nice I wasn't sure what would happen when I got to the dealership.An extremely pleasant surprise. Michael was professional, calm, willing to answer my 1000 questions without appearing annoyed and there was absolutely zero pressure . Michael took care of everything, my insurance and my old registration and carefully explained all paperwork.I would definitely recommend Michael and the dealership to anyone without reservation.Thank you.

suburbanPrius

Aug 9, 2015

I purchased a used, certified Prius from Michael Hillocks at Team Princeton. He was easy to deal with, texted me information I needed, no haggling, totally honest, straight, concise answers. I purchased a lot of things on line, and expect vendors to be modern and Internet friendly. Team Princeton is a car dealership for the Amazon era-- that's a good thing.

Bernard

Aug 8, 2015

Professional-on time Good service department is main reason I chose this dealership for my new vehicle,. I have always passed this on to my friends and colleagues

Marie

Aug 7, 2015

I appreciate the attention to customers, listening to what they say. They are always improving customer service. Thank you for caring about customers!

Richard

Aug 5, 2015

The service writer was very nice, knew what was a wong with my car and put a tech on it right away. Great experience

Talisha

Aug 4, 2015

Andrew the finance guy was AWESOMEMy salesman Adrian Flores was OUTSTANDINGI was very happy with the level of respect and class that these two gentlemen had and gave to their customers!! Thanks again Andrew and Adrian

Joseph

Aug 3, 2015

Doug provided great and caring service during the duration of my vehicle's recent service visit. Facility is undergoing alterations, which affects the service and general area.

Alejandra

Aug 2, 2015

Service was fast and the attendant explained what was done to the vehicle. Billing was also explained for future visits since pre-paid maintenance has expired.

Barbara

Aug 2, 2015

Professional courteous service. The comfortable waiting area available while your car is being serviced. The technicians are knowledgeable about the car. Very customer oriented service.

Kathy

Aug 2, 2015

Worked with me...never pressured..worked within my budget. Prioritized the repairs and suggested a logical plan for going forward. Very friendly and helpful.

Ranjith

Aug 2, 2015

The 75000 mileage service was quick and fast. The on boarding was exceptional - my service agent was very cordial and efficient.

Melissa

Aug 1, 2015

The car I wanted was in stock. The sales team pretty much did all the paperwork so I could drive away in the car with no worries about insurance or registration.

Kamantha

Jul 31, 2015

Friendly, timely, honest - didn't try to sell me something I didn't need. I needed a ride to and from work and both drivers were friendly and safe drivers

Daniel

Jul 30, 2015

I came in for routine service without an appointment and the service was completed expeditiously and efficiently. It was a painless, happy experience.

Janice

Jul 30, 2015

They were helpful, informative and gave me a loaner for the first time. Thank you very much, I will go back.

Francis

Jul 29, 2015

Bill Rein was a true gentleman during the entire purchase process. There was never a time where we felt hassled or pressured. All of the other staff at Team were helpful and provided information as needed

Still looking

Jul 29, 2015

I used their website to search for a new truck & found what I was looking for. I called to verify that they had the truck in stock before heading over. Once I arrived I spent 20 minutes looking at their trucks but could not find the one that I was looking for. Went into the showroom to inquire about it but could not find anyone to help me. Went out for a second trip around to look for the truck. After 30 minutes I gave up and left. Later I called & spoke to a sales manager. He told me that the truck that I was looking for was not at their location but in-transit. He had no explanation about why I was able to wander around the lot without someone greeting me. I was ready to buy a truck and drive it home and I couldn't find anyone to take my money!

Marchelle

Jul 28, 2015

The over review was good and the customer person was excellent he explain everything that was done to my car and what I needed to do later and soon as possible.

Ray

Jul 27, 2015

prompt and professional,good waiting area, good free hot drinks, fast service,good availability of parts, convenient location, prices are a bit high compared to other local toyota dealers.

Bernadine

Jul 25, 2015

I did not have to wait long to submit my request for service. After completing the introduction document, I was given a estimate time it would take to perform service on my car and offered a choice of waiting in a comfortable smoke-free lounge.

Joanna

Jul 25, 2015

Repairs done in timely manner by Body Shop (Mike-pleasant & helpful). Picked up vehicle in Customer Service area - again, pleasant reception. Vehicle looked like it came off the showroom floor ! Extremely satisfied. THANK YOU.

Leonard

Jul 24, 2015

Quick and easy. Walk-in, handover keys, sit down and next thing you know they are back with your keys or there to explain any additional service needed. Even during construction the waiting area is comfortable and vending machines convenient.

Carol

Jul 23, 2015

it was handled very quickly and I appreciate that. the man who picked me up to get my car was also very nice.

George

Jul 23, 2015

Staff is very professional. Estimate of time was accurate.Courtesy drivers were excellent. Facilities are clean and modern.Service has always been consistent. Would highly recommend.

Neil

Jul 23, 2015

I have been coming here for 15 years. Danielle and the team took the time to thoroughly investigate the fault with the car, which to me was not easy to diagnose. The repair was excellent and solved my problem. Thank you.

Loretta

Jul 22, 2015

Comfortable place to wait for car. Pleasant employees that speak with me. Even under renovation, the facility was comfortable with adequate a/c in extreme heat conditions.

Marianne

Jul 22, 2015

IT WAS QUICK, THE WAITING AREA WAS CLEAN AND COMFORTABLE AND ENJOYED THE FREE COFFEE WHILE YOU WAIT. AND EVERYONE WAS FRIENDLY

Rajinder

Jul 22, 2015

Helpful Staff to take care of the customers. However wait time needs to be improved. Overall, not bad experience for the service

Ronald

Jul 21, 2015

Brian Peters is the greatest!! He ordered my part at 10 AM and had it by 2 PM . . . service is always timely.

Lisa W

Jul 21, 2015

I have to say I have never, ever had a worse experience with a car dealership. The initial sales process was ok although we were handed off twice to different sales people and a manager. I needed to go back to drop of a check on the following Monday and the finance guy told me he gave us the wrong rate and my husband would have to come back in to sign all new papers. Ok fine. The next problem was that the sales person whose name is Mike told us that he would take care of calling our insurance company to add the car we purchased to our policy. He was going to call on Monday as they were closed because it was a Saturday. On Thursday of that week I called my insurance broker just to follow up and make sure everything was ok with our insurance Nope. She had never heard from Mike and had no idea we were driving a new car. I gave her Mike's info as well as the vin, make, year and model of the car. She called me later to say that called Mike and not only was he totally rude to her, he hung up on her! But wait it gets worse. She called me again to tell me that the insurance company called and Mike had called them pretending to be my husband to add the car to the policy. I would say that in general this is fraud and it's a BAD was to conduct business. Our insurance agent took care of everything for us no thanks to Mike who should have lost his job for fraud.Fast forward two months and I get pulled over for not having an inspection sticker on my car. What?! I had no idea that I had to get the car inspected myself. I have never, ever had to do this after buying a car from a dealership. I got the registration in the mail and stuck it in the glove compartment. Mike never told me this was something I would have to do. I just paid the ticket and it was $130. There is language that I would like to use here but won't. Needles to say I am not happy with Team Toyota of Princeton for this and will tell anyone looking to buy a Toyota never step foot in their dealership.

gettingbi

Jul 20, 2015

Was looking for a used Honda, came home with an excellent 2005 Subaru Forester. Kevin was terrific! Helpful but not pushy. He made the entire transaction smooth and easy. I like the realistic, no haggling pricing.

Meghan

Jul 19, 2015

Very fast,easy and comfortable. Just the experience I had hoped for. Would definitely buy another vehicle here. Highly recommended. Thanks

Jeffrey

Jul 18, 2015

Yellow team is the best. I have the oil change package. The cashier area tries to charge me almost every time.

Judith

Jul 18, 2015

Even though this was just regular maintenance, everything was clearly explained to me. The service was fast and I was on my way in under an hour.

Matthew

Jul 18, 2015

I liked that you had my appt. in the system, sent me a confirmation, checked me in quickly and completed the service in great time too.

Pat513

Jul 14, 2015

I came looking for a car, and left with a great deal on a Certified Pre Owned Corolla. Kevin was a big help and great to work with.

Johnny

Jul 12, 2015

Very professional and service didn't take as long as I thought. I liked the desks with Internet access. I wish that we had more clarity about the various types of fixes done on the car, especially for someone who doesn't have a lot of car knowledge.

Stanley

Jul 12, 2015

Danielle answered all my questions about my avalon even though she didnt know the answers she found out the answers and called me back.Great foll up practices.She seemed very concerned through the whole process and was truely a pleasyue to deal with such a nice, polite ,and friendly lady.I will highly recomend her to my many friends where i work at Manheim auto auction in Bordentown along with the great service i always get at team of princeton. Liberty in burlington is closer but i will not go there for anything i have had 2 bad expierances there.

Marcia

Jul 11, 2015

We always feel very well taken care of and that our cars are in the best possible shape by the time that we leave the facility.

Molly

Jul 10, 2015

Chuck Ratkay is always a pleasure to work with, he is friendly, professional, helpful and genuinely concerned about me as a customer. He works with my time constraints and offers the courtesy shuttle or car rental so my day isn't interupted. If costs are a concern he will recommend the most important items to get fixed first for my safety and for the life of the car.

Carol

Jul 9, 2015

I always schedule my service with Dan Marjoram. He is always so helpful and pleasant; as well as all personnel staff.

Amy

Jul 8, 2015

Good, friendly service. Work was well done. Waiting area could have been a little cleaner but I was grateful for kids tv.

Bo

Jul 8, 2015

Extremely efficient. Dropped off the car in a few minutes and it was ready when we came back. Just as promised

Carol

Jul 8, 2015

I have had the wonderful opportunity to meet with Glenn Garman twice when I came into Team Toyota of Princeton. He was always courteous and resourceful and was able to clarify several points that others had not been able to clarify.

David

Jul 8, 2015

The advertised car I came to the dealership for was out of stock. Emmanuel, the sales associate, helped me find a comparable car as close to the same price as possible. Further more, the financial representative who finished the sale was genuinely honest and didn't try to push any services I truly couldn't afford.

Gayathri

Jul 8, 2015

I had a most wonderful experience - right from the moment I stepped in ! I was greeted courteously, and within minutes, Danielle understood what I needed. The passenger side seat belt catch stopped functioning. I waited a short while, while she consulted with the Technician, quickly ordered the part and requested me to come the following day. I left reassured that everything would be alright.The following day, I was kept informed constantly, via texts / emails and a personal phone call from Danielle after the service was done. I live about 20 miles away and Danielle had mentioned that as part of the service offered by Team Toyota Princeton, someone would be able to pick me up and bring me in. I am truly grateful that such a service is available ! There was no other way that I'd have been able to have gotten to the dealership and drive my van back! Over all a very positive experience, made possible by the truly exceptional and professional work and courtesy extended by Danielle, Vishala and Mark ( the courtesy shuttle driver ).Kudos !

Joshua

Jul 8, 2015

Joe was a great sales representative, the best experience I have ever had with a sales rep buying a car.

Devdatta

Jul 7, 2015

Roger was very prompt , cooperative and helpful.Very quick responses.Service Team Joe and Neil are also very helpful and cooperative.Overall always a nice experience.

Barbara

Jul 6, 2015

The service provided to car was quick enough. It was under an hour, which is very good for someone who had errands to run.

Tom

Jul 6, 2015

competent service managers, friendly and timely process, good information, can't think of anything else to say or use any more words

Rafael777

Jul 6, 2015

Wonderful salesperson. Answered all my questions, and showed genuine interest in what I was looking for in a new car. I came in at the end of the working day, but they did not mind working with me pass closing time. Wonderful effort toward the customer.

Esther

Jul 5, 2015

Questions were invited and answered. Helpful without beingOver bearing. Made sure I knew how to operate the new vehicle.A very good experience.

Marilyn

Jul 5, 2015

Comfortable, efficient service. Though wait time was long, a shuttle was offered. Dealership is undergoing major renovation, but customer areas remained functional and comfortable.

Nilsa

Jul 3, 2015

I love the way they great you at the door the employes always have a smile in there face but especially the service. Thank you team Toyota of Princeton.

Patricia

Jul 3, 2015

it felt personal, it was quick and through. I was treated with the utmost respect. Also it was the most positive group of service people I have ever encountered.

Thomas

Jul 3, 2015

Bill Rein was our sales consultant, can;t say enough nice thingsabout him. We had so much in common he seemed like an oldfriend. Our car buying experience was great! Another fine gentwe dealt with/Jim Ferry/finance extremely helpful. Professional.

PicolaMia

Jul 3, 2015

it felt personal, it was quick and through. I was treated with the utmost respect. Also it was the most positive group of service people I have ever encountered.I want to add, when I am ready for a new vehicle this is the first dealership I will visit as I am very confident in everything I have seen here.

Elzbieta

Jul 2, 2015

I like negotiations with representative. I come for looking and I lived with new car. Price was for my pocket.

Kelly

Jul 2, 2015

Brian Peters is always professional, pleasant and explains all work in detail. He always listens to what I have to say about the problem with my vehicle.

Maria

Jul 2, 2015

Personal service, quick and efficient. Staff is very professional and they answers all my questions. Team Toyota has a great service.

Muthukumar

Jul 2, 2015

Considerate, Accurate, Customer Satisfaction oriented, Flexible, Quality work completed on time. Knowledgeable technicians and Service Representatives. Price match options available as well.

Thomas

Jul 2, 2015

Courteous people who actually listen to the customer!! Steve Caruso was extremely helpful to me. The wait rooms were comfortable and clean!

Charles

Jul 1, 2015

I've purchased/leased several vehicles from Lawrence / Team Toyota and always have an easy, stress-free experience with Bill Rein. He's a true professional.

Donald

Jul 1, 2015

the employees were friendly & helpful, with everything, during my experience. While under construction the facilities were very comfortable& was there when I needed it.

Jozsef

Jul 1, 2015

The personnel was courteous and highly professional. I did not have to wait, called immediately. The car was taken right away and the service was finished as promised. Checkout was fast and everybody was helpful.

Mary Ann

Jul 1, 2015

The staff at Team Toyota is courteous and informative. The ordered part arrived promptly and the work on my RAV4 was done quickly and professionally.

Nancy

Jul 1, 2015

The computer tells what we have done in the past, thereby suggesting what we might want to do in the future. "Routine maintenance" is a scheduled series of events. We were doing fine until the oil pan seal cracked and began to drip. The reason given was low mileage.

Navin

Jul 1, 2015

Ando was awesome. Very helpful pleasant and honest. None of the sales were double-talk. I'd done my research and knew that the price he offered was extremely fair. I feel that were it not for Ando we might have had the typical car buying experience but I can confidently say that he worked with us and we walked out with a top of the line Highlander. Highly recommend.

Patrick

Jul 1, 2015

Courtesy. Prompt. Reliable. This service department attends to customer needs in a very professional manner each and every time I have been there.

Rakesh

Jul 1, 2015

No pressure to buy and make a deal. Not being aggresive helped me in making a good decision to buy the car that i liked the most.

Robert

Jul 1, 2015

I was able to work with my service advisor to manage schedule conflicts for the work and to a loaner while the work was being done.

Ron

Jul 1, 2015

Very concerned about my needs and I feel confident in the work. I would recommend them highly. Have used them for over 35 years.

Steve

Jul 1, 2015

Your representative was courteous and efficient. The work performed was done in a timely manner. The cost estimate was accurate.

William

Jul 1, 2015

Financing dept was efficient and engaging as they processed the paper work. Every thing ran smoothly from start to finish.

Barbara

Jun 30, 2015

They listened to my concern, were very patient, and did not charge me when they did not find anything to repair

Bruce

Jun 30, 2015

Excellent attention to every detail of the sale. Roger was very knowledgable. Excellent customer service from everyone in the dealership.

David

Jun 30, 2015

Great front desk service. Good servicing and communication. Good prices. Comfortable lounge. Reasonable wait time. Would recommend to anyone. What a dealership should be.

Elizabeth

Jun 30, 2015

The fact that I told the service desk that I'd like to be home by 8pm and I dropped off the car and within about an hour I got a phone call that my car is ready.

Estefani

Jun 30, 2015

Everyone is very friendly and attentive when you walk through the door. As a costumer, you want to make sure you leave your car in good hands and I had no worries leaving it there even over night because I know that my car is being professionally being taken care of.

Gregory

Jun 30, 2015

Service coordinators are great to work with, especially Lisa K.Hours of service...I like the late hours on weekdays and weekends

Howard

Jun 30, 2015

Gets the job done... But Customers stand waiting while advisors answer the phones first! I think they got their priorities backwards..

Jacqueline

Jun 30, 2015

Shannon was very pleasant and helpful. I like walk-in hours before work, it makes it convenient to drop off your car and then go to work for the day.

Kelly

Jun 30, 2015

Friendly staff and quick and easy service process. Team Toyota has exceeded my expectations from Day 1 when I walked in to buy the car. Great people.

Lesley

Jun 30, 2015

Service was as quick as expected. Brian Peters was awesome and helpful. I totally have faith in and trust Lawrence Toyota!

Mark

Jun 30, 2015

I had a limited amount of time, and they were able to accommodate my request. Very happy to continue using Team Toyota.

Nelson

Jun 30, 2015

I was impressed with how quickly the oil change was. I also like that there is always a coupon available for the oil change. Saving on maintenance work on our cars is always a plus.

Rafael

Jun 30, 2015

Salesperson was very knowledgeable and provided great customer care and service, and a genuine interest as to my needs and requirements in obtaining a new car.

Ruel

Jun 30, 2015

Very helpful and no pressure when suggesting a service. Would definitely go back for more services. Just the price still a little bit high compared to other places.

Sintia

Jun 24, 2015

They treat me as a real costumer especially abe his a good sales person thank you for you help abe

Ravinder

Jun 20, 2015

Prompt and honest service. Very professional and friendly. Tell the truth and provide options to repairs or replacement of failed parts.

Amy

Jun 15, 2015

Cordial greeting, estimate of time for repair, explanation of all prior to initiating work.Estimated time very close.Repair cost very reasonable.

Evillin

Jun 15, 2015

No long waits and the customer care service is very good stay just as you are and keep up the good work

Jennifer

Jun 13, 2015

Staff is friendly and service is quick and efficient. Waiting area is comfortable and clean. Would recommend this dealership for salsas and service

Steven

Jun 13, 2015

waiting area very convenient...allowed me to catch up on work while my vehicle was being worked on.Service was completed in the time promised, and staff was courteous

Mary

Jun 12, 2015

Service was handled efficiently and even was faster than the estimate. Once the renovations are complete it will be a pleasant enviroment

Pamela

Jun 11, 2015

Pleasant atmosphere. Low pressure environment. Friendly staff. Overall a good experience. I would recommend this dealership to friends and family

Sandra

Jun 11, 2015

Everyone is so pleasant when I just drop maintenance work on my car. Even if it is just for an oil change. They even told me up front that I would have a bit of a wait, which I did not mind.

Tammy

Jun 11, 2015

it was handled over the phone, which was great for a long distance transaction. When I got there I was met in the lot by my rep, and the numbers and deal were just as promiced. Car was exactly as promied. Loved it.

Valentina

Jun 11, 2015

I just want to Thank you for making my experience leasing my Rav 4 exceptional/ I was referred to your dealership by Fred EdwingYour staff is very Knowledgeable on All of your vehiclesMy salesman Roger was Terrific!!!!!Roger Took the time to explain EVERYTHING I would need to know to drive my new car without any questions or concerns or worries.I truly picked the right vehicle and the right Dealership to purchase my carI WOULD DEFINITELY Refer my friends and co workers to your dealership THANK YOUValentina Corcoran RN

Bidya

Jun 10, 2015

Nice explanations And good place To do servicingAlso need to be faster in response time. Everything else is very nice

David

Jun 10, 2015

I like the personal attention from the representative. He found me and gave me an update on the service and then a final notification.

Demara

Jun 10, 2015

Everyone was super helpful. Also provided quick and speedy service. Your service advisor, Kevin Sicaja was also very detailed with explaining his additional service recommendations.

Isabel

Jun 10, 2015

My service manager, Mike Elliott, was assiduous and attentive, making sure that I knew what had to be done to my car, the amount of time it would take, and the expense.. The car was ready at exactly the time he predicted, and he even found that I had garnered enough points for a deduction on the service cost. He is a thoroughly professional and considerate gentleman.

Linda

Jun 9, 2015

I enjoy dealing with these people. They are kind and very courteous. Very pleasant experience dealing with Team Toyota of Lawrenceville.

prius owner

Jun 9, 2015

I called for a test drive of a particular car. The car and salesperson were ready and waiting for me when I arrived. The salesperson was personable and had a basic knowledge of the particular car I was driving. I am always expecting high pressure but I can say this was a comfortable atmosphere. Overall a very good experience.

catgreeneyes

Jun 6, 2015

The salesman,Kevin Camphusen,was very patient taking me out on several test drives.He was never pushy at any time and addressed all my questions.

Barumbado77

May 24, 2015

Great costumer service that cant be match and me and my family feel comfortable the whole time we were at the dealership. They will help u out in any way shape or form. Tnx again Hank and Kevin for all your help and service.

videogamerman

May 22, 2015

about 2 years ago I went here to buy a 2004 infiniti g35 coupe. I tried to talk the print down but they wouldn't budge, so I said I'll take it, than when they sent me to the extended warranty I noticed that he was harassing me to buy it, I kept saying no, than he agreed after singing all the paper work drove off in my new used car....but than weeks later just to find out he tricked me into singing the extended warranty. .this place really was wrong for doing this

L Mungcal

May 20, 2015

My husband and I leased a 2015 Toyota Corolla S last year around Thanksgiving weekend and I've been meaning to write this review. I would say that Hiram Vasquez was really very helpful and did everything he can to give us the best deal. We actually came in the morning and had to step out to pick up our daughter from dance class. We were debating on whether or not to come back. But since Hiram was very nice and had such a pleasant demeanor, we decided to return to dealership and work with him. Even though the entire process took almost a whole day, it was certainly worth it in the end. I am very happy with my Corolla. Thank you so much, Hiram! You're the best!

spydercrab

May 19, 2015

I recently needed to purchase an additional car to replace my 1998 sienna with 245000 miles on it. I first entered the new car center and was introduced to the sales person and shown a lovely 2014 sienna. It was quite nice, but the monthly payments would be out of my reach. I then walked to the used car side and saw a nice 2012 just off lease which fit all my needs. Ray Medina was great and the next day I drove away with my sienna. Thank you Team Toyota of Princeton.

Daryll

May 16, 2015

Kevin really listened to what we were looking for and helped guide us to a choice that worked well for us. The service was really great overall. Will definitely recommend to others.

Highlander10

May 5, 2015

The staff, shuttle service is all very good.As for the service :Had my break done for about $600 -but they did not do a good job. Other mechanics who saw it said its a badly done andd have to do it again,Reported some sounds again - they said it was from my radio - later had it done at AAA, who found out it was from the wheel hub.

Shanae719

May 3, 2015

This is my second time financing a car with Brain Jackson and he is excellent no issues and I have a great warranty. Thanks,Shanae

jimnmargate

May 1, 2015

I have purchased many vehicles but I can honestly say dealing with Kevin Camphausen at team Toyota of Princeton was my best experience! I highly recommend Kevin and Team Toyota

rsosa01

Apr 30, 2015

This is my second car I am purchasing from Toyota at Princeton and so far my experience has been great. I would highly recommend more customers Her .

eesd59

Apr 20, 2015

Second time buying a vehicle from this dealership , April 2012 and April 2015. Can't say enough GREAT things about the staff I have had the pleasure to deal with. I would totally recommend Team Toyota of Princeton to all my friends and family. Specially if they get a chance to meet with Edwin Quintanilla and Kevin Camphausen (used cars), or Mike Lubosco and Chris Erxleben (new cars)Best,Eduardo Sanchez

Tony6300

Apr 16, 2015

I am weary and defensive when making big financial decisions, but dealing with Ray Medina at the used car lot took the stress out of car shopping and negotiation and even made the car buying experience enjoyable. Ray was extremely helpful, easy to work with and genuinely went out of his way to make the whole process the best it could be. Thank you Ray and the rest of Team Toyota of Princeton for my awesome used car and a great experience!

Carol

Apr 10, 2015

Louis Cerrato was extremely helpful, professional and thorough -- an absolute pleasure to work with. Mike DiDonato also provided excellent customer service. I highly recommend this dealership.

D. Natkins

Apr 9, 2015

Louis was a pleasure to work with. He was low key, with no pressure. He helped me choose the best car for what I was looking for. I have no problem with recommending Louis.

GSB96

Apr 7, 2015

From the time I stepped in the door, I was treated with respect and great customer service. I knew what I wanted and felt NO pressure from the salesman. I test drove 3 cars and never did I feel like I was rushed or hurried into a decision. I had some financial hardships on my credit report due to a helping a family matter out, however Lou treated me as if I had perfect credit and fought to get me approved in what I wanted. I have no complaints , only praise from my experience....I am a Quality Manager at my job and I felt the same quality being given back to me....Louis was 100% customer service oriented and a great pleasure to deal with....

rmac87

Apr 7, 2015

I had been looking for a used 4 Runner for 3 months with no luck. I stopped in Team Toyota one day just to check out the lot. After looking around I was approached by Kevin Camphausen (salesman). Kevin was very friendly and helpful any questions I had he answered or got someone who could. He had one older 4 Runner on the lot so we took it for a drive. After the test drive I knew my search was finally over. At no point during the test drive or any conversation did I feel pressured to buy. Once I did decide to make an offer Kevin introduced me to Mike Higgins (the numbers guy) Mike was also very friendly and strightforward. The entire experience was great I wish all the cars I purchased went this easy. From now on I will start my car shopping at Team Toyota!!! Thanks Team Toyota sailing season will be great this year with my 4 Runner to pull the boat.

Grandma Kathy

Apr 6, 2015

I had just totaled my older vehicle and needed another car ASAP. It had been quite a few years since I had purchased a car and I wasn't looking forward to all the hassle I remembered from back then. To my surprise, Team Toyota was really great! Kevin Camphausen made this dreaded experience so easy and fast! He and the other salespeople were so friendly and helpful without being pushy or overbearing. I felt that I could trust them to help me decide on the vehicle that would meet all my needs at a price I could afford. Thank you Kevin and Team Toyota! I will definitely recommend you to all my friends!

Pablo1969

Apr 4, 2015

I have purchased many cars from different dealerships in my life time and I must say that that Team Toyota of Princeton was 1 of the best car buying experiences have ever had. As I entered the dealership I was greeted by Kevin Camphausen, and his attention to my exact needs was perfect. It only took me and my son a few minutes to find that car we wanted at the price we agreed upon. I also had the pleasure of meeting with 1 of the sales managers and finance accountants and everything went smooth with no hassle or pressure.Thanks Team Toyota of Princeton, you made my sons first dealership experience better then I could have imagined. I highly recommend for new buyers or older experienced buyers like myself.

Panda0275

Mar 18, 2015

I gotta tell u... I've been looking for my 15 Tacoma for 5 months with the color, options and everything I wanted in my new truck.. I called my friend in VA who runs Springfield Toyota in VA and asked him to do a locate on what I was looking for... The original dealer that I left a $1000 deposit on gave me a run around for 5 months and even told me they "Factory Ordered" it.. That was BS... My friend from VA told me a Team Toyota in Princeton had EXACTLY what I wanted and gave me a Great deal!!! Barry and Jeff r both Great guys and its an Awesome dealer to do Buisness with!!! And I'm in the the Biz!!!! Thanks to ALL THE STAFF!!! And thank u for my Tacoma!!! Highly recommend this Dealer!! Thanks Guys!!

doubtabout2

Mar 3, 2015

I was given a temporary registration. it expired. I received a ticket. I paid $500 in fees for the car to be registered. I was called a month after the sales for my insurance binder and the car was never registered until a month after it was purchased!!!!!!!!!!!!!!!! everything was overnighted once I contacted better business bureau. my salesman never called still!!!!!!! and patty the administration yelled at me because I was not satisfied with how it was handled. how they let me drive an unregistered car for two weeks!!!!!! told me to continue driving it and then sent a dealer plate!!!!?? I purchased a car I couldn't drive for a week and I got no reimbursement. I was told to pay the ticket and they'll reimburse me, yet they don't return calls!???????????????? horrible. keith is horrible, Robert was awful, and patty was by far the worst.

Szahlk

Feb 11, 2015

I got my Camry here at Team Toyota with Brian Jackson Feb 10, 2015, It was most stress - free, hassle free, and positive experience buying a car. There were no pressure. everything explained clearly. Not only purchasing new vehicle. They even took care of my rental car return arrangement in very bad cold weather. etc. I highly recommended to this dealer, Go to Brian Jackson and Team Toyota!Thank you

Dave

Feb 9, 2015

I was going to get a loan from my soon to be ex- bank.Brian ran my credit and to my suprise got me a great rate of 1.9% on a Certified Pre- Owned 2014 Camry SE with 19,000 miles I purchased the car last saturday Jan.17th Brian Exemplifies professionalism, Knowledgable, friendly and most important of all Zero Pressure! Even Marybeth Yacovelli was courteous.Overall my experience was great. I would highly encourage anyone seriously looking to give them a chance.Sincerely David Scott 2-26-2015

John, Yankee fan.

Feb 6, 2015

Leased my 2015 Toyota camry on Saturday.salesman Ando was very knowledgeable about safety features and overall product .He took his time every step of the way.got a real good price and sincerely enjoyed my whole leasing experience.Went to several other dealers in area,they didn't come close to Princeton toyotas deal.Very enjoyable experience.Dont forget ask for Ando .great guy and salesman.Thanks John

Andrew

Jan 29, 2015

My parents and siblings have been buying cars from Team Toyota for years, so when it came time for me to look at replacing my old car, I went to them first. When I first entered the new cars building in the Princeton facility, I was skeptical that they were going to be able to come down to the numbers I needed in order to leave with a 2015 model. I told the dealer I was working with, Ando Dell, that I suspected I would wind up having to make my purchase at their used car lot, as I was on a tight budget and likely wouldn't be able to afford a brand new model. Ando was understanding of my financial situation, and began working to figure out if a new car would be an option for me. After making three trips to the finances department, Ando was able to work with Marybeth Yacovelli in order bring the cost of a 2015 Toyota Corolla down to the numbers that fit my budget, and keep my monthly payments at the figure I was aiming for. Ando and Marybeth recognized that my family has been with Team Toyota for a long time, and in the end used this fact to swing a deal for me and allow me to drive off the lot in a newer model car than I had been expecting to get for the price I was able to pay. I would recommend Ando as a dealer to anyone looking to get a good deal on a new Toyota, and I would recommend Marybeth as an excellent and easy to work with finance manager throughout the process. I'm happy to be staying in the Team Toyota family.

S. Wild

Jan 29, 2015

I stopped by Team Toyota Princeton to look at the new Rav4. The salesman, Anthony Dell, was incredibly knowledgable and patient. We looked at many Rav4s, and Mr. Dell was a pleasure throughout the process. I did not buy, yet. I'll be making a decision, soon, but there is no doubt that I will be buying the car from Team Princeton, and Mr. Dell. If you're in the market for a fabulous new Toyota, ask for Anthony Dell at Team Princeton; you'll be thrilled with the experience.

Mark

Jan 23, 2015

Ok. So this was the first time I decided to purchase a Toyota as I've always been a Honda guy. After my exceptional experience at toyota I can confidently day that I will buy from them again. The experience was hardly painful and there was little haggling, if at all. I credit my salesman for this, his name being ANTHONY DELL. IF YOU ARE LOOKING FOR A STRESS-FREE CAR PURCHASE THEN LOOK NO FURTHER THAN ANTHONY. HE WAS EXCELLENT, KIND, AND quite MODEST. All the traits you wish for in a car salesman, let alone a person in general. Just ask for Anthony upon entering the facility. I sincerely promise you will not regret it. Mark

Jean C. Olenick

Jan 15, 2015

The body shop did an excellent job repairing my Prius. They weren't happy with the initial paint color so they repainted the damaged portions so it would be perfect. The car looks like new!!!

Aiman

Jan 14, 2015

I was thinking to buy another van but the sales rep. Ibrahim Hamed make me change my mind the way he explained to me the value of Toyota plus his friendly and helpful information, overall he did a great job & I can say he's the main reason that makes me take that deal

Anthony17

Jan 14, 2015

Hes a great sales man knows his stuff and is friendly i deff recomend him to everyone ! Great expieriance thanks to him and glad i bought a car off of him

sharanov

Jan 14, 2015

i got all the information that i have asked about the sales associate guy was very helpful thanks BEDO for helping and for your business support!

Jessy Mae

Jan 9, 2015

Awesome customer service. I never felt rushed or pushed during the buying process. During scheduled maintenance, the staff were polite.

Vance2134

Jan 9, 2015

I've been having my Toyota's serviced and repaired at this facility since the late 1980's. I've always been completely satisfied with the quality of their service. Highly recommended.

Lorraine Scarna

Jan 8, 2015

Very pleasant visit. Took car in right away. Asked me when I needed car, Told them and they called me, Car was done on time. Went over repairs and paid.

Gen13

Dec 31, 2014

I was looking for a used car and this dealership was great to work with. Mike DiDonato was my salesman and he was straight forward, honest, and friendly. The general manager was also great to work with and gave me a great deal on both my purchase as well as my trade in. They don't play games with you and never pressure you. They are the nicest salesmen I have ever worked with (And I've been to 10 other dealerships in search of my car.) I enjoyed my experience so much that I recommended this dealership to 2 other friends. I live far away but would come back here because they were so nice and awesome salesmen to work with. One of my friends will be visiting soon with me since he is interested in purchasing a Corolla. Thanks Mike and Team Toyota! I will always buy my Toyotas from you!

Dale, "Camry SE"

Dec 6, 2014

If you want to buy a certified Toyota you should go to Team Toyota in Princeton and see Joe Rivetti. He really worked hard to get me the car I wanted and with no pressure. When I pulled up to the dealership's used car showroom and saw they had like 200 used cars Joe came up and introduced himself. I told him I went to his competition and they didn't have the car I wanted. He had what I was looking for and gave me more for my trade than the other place. I took the car home and Joe made everything so relaxing and easy. He already called to make sure I was happy. Thanks Joe!!!

jozem

Nov 14, 2014

Not a lot to say: we bought a new car from this dealer (Shawn was the sales man who helped us to make the right selection); all straight forward, no pushy sales (despite the usual end of month pressure on sales teams; Shawn was great as he was 'listening and not only selling') and great after sales service (as we arrived from overseas a few days earlier and we did not have our social security number and only an international driver license at that point).

amgad123

Oct 13, 2014

I was looking for a car for my daughter and I decided to stop at team Princeton for a test drive, after I had bad experience else where. I knew I want the corolla or the camry for my daughter, I was really looking for a fair price and good treatment. Is that so hard to ask for? I hate all this haggling, I just wanted their best price up front. I went in and I was immediately greater by Abe my sales consultant. He patiently showed us the two car, went over the details and let us test drive both cars. After that when it came to price he was very fair. even though their was negotiation, but I guess that's part of the car business,he wasn't push nor acted in any way like a slimy sale man. Overall, I'm very happy with the way I was treated at team Princeton. I was very happy with Abe and the managers that helped me. I will definitely send many referral there.

klytle216

Oct 10, 2014

I will be clear that from the start I was not even considering buying a Toyota. I wanted a Mazda CX-5 or a Ford Escape, the Rav4 wasn't even in the running. On a rainy night I decided to walk in on a whim, and my sales representative Abe quickly greeted me. Abe ran out in the pouring rain to pull up 3 different versions of the Rav4 for me and that was just the beginning of the highest level of great customer service I had seen at ANY dealership, and also showed Abe was just being a kind person in general which he very much is. That means SO MUCH to me as a buyer and his level of service was matched by every single person I have encountered at this dealership all the way from Abe, to Jeff, to Lou, to financial services up to leadership with Tom Muller. Not once did I feel pressured. Sure, they are making a sale and there was negotiating, but never anything that made me, as a young girl buying a car alone, EVER feel like I was not in good hands. Do yourself a favor, walk in and see it for yourself. I have had my Rav4 for almost 6 months now. The car has been so wonderful and I am so happy I walked in that night. Since I bought the car, my salesman Abe has checked in with me NUMEROUS times to see how I am doing and how it is going with my car. The service center at the dealership is wonderful. Again, I am still in good hands. This is a well run business and a great place to purchase a vehicle. Thanks so much to everyone at Team Toyota.

car buyer

Sep 15, 2014

I was thinking of buying a used car from you. After these reviews I feel I can't trust this dealership. I never read such bad reviews about a car dealer. I hope the management does something about it. Maybe the owner. It seems from the reviews tha managers are just as bad. Can't understand why.

EPEREZ1EPEREZ1

Aug 31, 2014

I went to this dealer to look and price pre-own cars and what a nice place it is brand new building and the staff were great I walked in and was greeted by the staff as soon as I walked in the place was mobbed they had a sale going on I told the sales person I was just looking and his attitude stayed the same he had the most precious socks on I've ever seen so I started explaining to him what I wanted in my next car so he showed me a few Toyota Camry's we test drove a Se and he pointed out to me the difference between model's explain to me what the warranty was he showed me car-fax what was done to the car and gave me numbers I was very content with there service the manager came up to me before leaving he was very nice also I would of bought the car that day but I'm waiting on some funds to come in but yes I will be going back to buy a car here The only bad part of my visit was those idiot NEW CAR SALES MANAGER'S at the other building were screaming on the intercom and if they knew how unprofessional they sound they would stop yelling and start taking lessons from the use car side and correct that ....

ahaque05

Aug 22, 2014

We (our whole family) can't express how much we really appreciate the service that we got from Sales person Brian Jackson at Team Toyota of Princeton. We were empressed by his patience, we really appreciate for that. It was around 8pm, and we were almost done to close the deal, just needed to go over with Finance Manager, right before that my daughter saw another car in the lot with Red tag and she requested me if we can have a test drive, me and my daughter were hesitated to request Brian for it because we were about to close the deal, but finally we requested for the test drive and he accepted our request, it was really hard to take out from the lot but he and his manager managed to took out from the lot for us to test, finally we ended up with the second car we tested. Now, we would like to mention couple of things about Brian, he was very courteous, he suggested us to wait and let my daughter to join us since she was getting her coffee before he presents to us whether our price was accepted or not, which tells us that he is a family oriented person, he was very patient, he also asked me if I have reward points from Team Toyota which I completely forgot, that saved us another $238, finally, I can say he did an outstanding job, and I can say, he appeared like an angel to me. We wish his every success and get his talent properly evaluated.

Nicolasgrossano123

Aug 21, 2014

I can't express how much I really appreciate the service that team toyota of Princeton offered me. I went in really didn't know what I wanted especially since I have bought a car since 1998. Abe my salesman really helped me a lot. He showed me different car until we landed on the 2014 camry SE . I feel in love with that car. I even bought the 4 cylinder one and I'm a big fan of the 6 cylinder engines. However I was really impress with the power the 4 cylinder one had. It was really a great experience and I that every one in team toyota of Princeton and I really have to that Abe especially for the wonderful experience he gave me.

Dealercomplain3

Aug 14, 2014

I went to this dealer to lease a new Toyota Camry 2014 and trade in my old car, this sales person use his every dirty tricks to hide the cost, when I ask him to show me the detail cost break down, he went to the back office and wrote down some numbers to fool me to sign the contract. I really regret that I didn't walk out at that moment, Now I stuck with a lease paying double as much as I should pay, this sales person told me that my old car worth $5000, when I dig into my contract when I got home, I realized that he only gave me $3000. This dealership steals $2000 from me. Never go to this dealer!

dave.wittenburg

Aug 7, 2014

I had a great experience working in buying two cars (camry in 2013 and sienna in 2014). Mike was extremely fair in negotiating with me and I never felt pressure to buy. The final price was exactly as negotiated and the sales manager was great in going through the details. The car was fully detailed and Mike carefully went over the features before I drove away. Sounds like a minor detail that all dealers should follow, but I have bought cars in the past where the sales person pretty much was done once the paper work was signed. Finally, the trade was very easy and they carefully made sure I got all of the stuff out of my old car.

dhawkespencer

Aug 7, 2014

Traveled from PA to NJ to work with Team Toyota of Princeton and it was well worth the time and effort. Sales team (Frank and Don) were absolutely charming, answered all of my questions and worked diligently to get me the exact Sienna I wanted. Purchase process was a bit lengthy but they used the down time to take me to the car and show me all of the features and how to operate the same. Pricing was as fair as I could ask, and Tom in Finance made the usually tedious process of paperwork somewhat seamless and efficient. Although the optional warranties for purchase were discussed, it was a one or two sentence blurb per warranty, a quick piece of advice, then I made my selection without further ado.Absolutely love the gentlemen I worked with, and Frank and Don kept me entertained and feeling quite confident that I was getting the best deal out there. Never felt pressured, intimidated nor questioned their integrity. Fabulous experience and I will not only recommend them to anyone looking for a Toyota, but will myself make the trip back to TeamPrinceton without a second thought.

ElatedClient

Aug 6, 2014

I just purchased a used Chrysler Town & Country from Team Toyota Princeton and was absolutely 100% satisfied with the condition of the vehicle and the superb service and considerations given from the negotiating process to the purchase agreement and to the final paperwork. Special kudos to the sales rep, Brian Jackson, who stayed over an hour past his quitting time to make certain that everything was in order. Talk about a "Client-Come-First" attitude and philosophy. Also, Tim Benamara was great in working with me to get to a mutually agreeable price. Finally, Mike Higgins was excellent in his speedy preparation of all of the paperwork. These three gentlemen embodied and lived up to the word TEAM in their company name, Team Toyota Princeton.

UA

Aug 6, 2014

I recently purchased a camry se from team toyota of princeton. If i was to rate the service provided to me especially by Roger Jespersen i would give him a 10. No second thoughts.Let me tell you why:From the time i reached out going back to our first conversation over the phone and email, he provided me details of the vehicle, trim that i was looking to buy.No gimmicks, no tricks. He was straight forward. Number one reason for me to go further since our initial interaction was genuine.He is courteous, considerate, knowledgeable and provided me all the information even before i met him in person.Although i had test driven the car earlier when i stopped by the dealership, Roger walked me through every bit of the car features without me having to ask. This is something i welcomed since my two previous visits to two other dealerships were nowhere close.If at any point i had a question and if he did not have the answer right away(which was seldom) he found out and got back to me, promptly. Although i had my financing option ready, Roger, Fred, Marybeth put the alternate options in front of me to pick and choose without being pushy. Another plus.Even after i had driven out with my vehicle when i reached out to Roger with questions ive had from time to time he's been very good about it. I must say the service provided by Roger and his team has been beyond expectations. When i started my car search team toyota was not even on my list. However, after the experience ive had dealing with team toyota i would highly recommend this place to anyone who may be looking. This was the third dealership i had visited during my search and i can tell you they clearly outperformed hence my decision to drive out with my new car from here. I would like to Thank Roger for all the assistance provided and in my opinion this is an example of truly exceptional service! Thank You Roger! Wishing you all the Best!I hope to post more reviews after my scheduled maintenance as well...so stay tuned.

ashugupta

Aug 4, 2014

Brain did everything he could. In the end, I felt I got a fair deal and walked out with the car I wanted the same day.

tekrey

Jul 23, 2014

I travelled all the way from Philadelphia to lease my Tacoma from Team Toyota of Princeton and I was not disappointed. I had previously purchased my Sienna from Lawrenceville Toyota and was pleased with the service I received. When researching the Tacoma, I started with dealers in my area, but I could not find the features (nor the responsiveness from a salesperson) that I was looking for, locally. I then expanded my search area and found what I wanted at Team Toyota. My salesman, Rob Moran was very friendly and responsive. He is also very knowledgeable on the truck I was interested in. He worked with me until we found the leasing option that worked best for me. I am very happy with my new Tacoma and highly recommend Rob and Team Toyota of Princeton to anyone looking for a new or pre-owned vehicle.

hpmosley

Jul 10, 2014

Excellent. Brian did everything he could to help me and I walked out extremely happy. I would recommend Team Toyota. I had to trade down to a 5

dulcep2001

Jun 18, 2014

I am writing to express my gratitude about the positive experience at Team Toyota of Princeton. I entered the dealership unsure about purchasing a used car, but left feeling cofident about my purchase. The dealership offered a variety of cars and price ranges to fit any budget. Brian Jackson was a professional and competent sales rep. He was able to answer all my questions. He was also able to help me find the right car within my budget. After I purchased my car, I was unable to find someone to take me to pick up the car. He drove the car to my home and I was able to take him back to the dealership. I didn't expect that level of customer service from a car dealership, so I look forward to doing business with Team Toyota of Princeton in the future. I was really made to feel like I was apart of a team.

dgcmurphy

Jun 14, 2014

Having driven my 2007 Rav 4 for 6 years, I was so excited to finally go looking for a new car. I was so pleased with the way I was treated at Lawrenceville Toyota. My saleman, Don Comfort, was friendly, knowledgeable and eager to help me make the right decisions for me in regard to what I wanted in my new car. He was very thorough in making sure that I knew all about my car before I left the lot. Dealing with finance director Patti Hanna-Levine couldn't have been more pleasant. She was so kind and helpful. I really felt taken care of and I know that when a need another car, I will must definitely go back to them.

denniso77

Jun 10, 2014

I purchased a 2010 certified used Sienna in 2012. Michael Hillocks handled the sale and I was pleased with my experience so when I suddenly had to purchase a vehicle to replace my 2005 Camry (totaled by insurance company) I asked for Michael again. Once again I was pleased with the way Michael handled the sale. He is knowledgeable about the vehicles and he answered all my questions. His friendly demeanor has once again resulted in a satisfied customer. I feel the pricing is good at Team Toyota of Princeton so when I'm in the market for another vehicle I will ask for Michael.

wpfister

Jun 10, 2014

I visited Team Toyota of Princeton and wanted to purchase a new fully loaded 2014 Toyota Camry Hybird. I provided my requirements for the vehicle (color, moon roof, interior leather heated seats and other specificaitons) to Joe DiStefano who worked with me to find that vehicle on the lot in less than 30 minutes. We took it for a test drive and I loved it! The sale was made and the paperwork was completed, the vehicle was prepared the same day in less than 2 hours and I drove the car home! A very nice car buying experience!The vehile is a pleasure to drive and the high gas mileage is a bonus.Thanks Joe for converting me to the hybrid!

Arlene612

Jun 6, 2014

Micheal DiDonato is great person to work with when buying a used car from this dealership. His professionalism and courtesy were greatly appreciated. Arlene Alleyne

dnown

Jun 3, 2014

I recently purchased a 2012 Prius C from Team Toyota of Princeton. The salesperson, Rich Cioffi, I worked with was excellent, very friendly, and professional. Throughout the process he addressed all of my concerns and ultimately made the normally difficult decision of purchasing a car relatively straight forward and easy. In addition, he didn't pressure me to make the sale and did everything he could to make the deal one I was comfortable making. I highly recommend this dealership (Team Toyota of Princeton) and Rich Cioffi, the salesperson I worked with. The overall excellent customer service was a principal reason for deciding to purchase my new (used) car at Team Toyota.

selinahaq

Jun 3, 2014

Before visiting the Team Toyota of Princeton, we visited few other Toyota dealerships. We could feel the difference in customer service right away. Staff were courteous, pleasant and very helpful. We were very pleased with the fact that the person we had e-mail contact with was the person who showed us the car. Unlike other dealerships, Team Toyota doesn't saddle you with a completely different sales person once you walk in. All in all, we had truly hassle-free exceptional service and ended up buying our Toyota Rav-4 Limited Edition at the Team Toyota of Princeton.

vnkly27

Jun 2, 2014

I came in looking for a used Sienna and that's what I left with. Shawn was great, a few hiccups that were taken care of right away. Couldn't ask for a better experience, especially with my credit history. Thanks guys!

Empire

Jun 1, 2014

Rich was great very knowledgeable, and sensitive to our needs.the whole team was very helpful mike Lubosco was extremely helpful in the whole deal as well. He helped us tremendously and we will not buy from anyone else!

sssivaciov

Jun 1, 2014

If you're looking for a friendly and no-pressure environment, Team Toyota might be the right place for you. I got my RAV4 at the right price and without too much hassle. They're renovating and expanding so don't be surprised by brand new building.Also, don't hesitate to ask for Oliver, he's a great salesman and was very efficient while filling out the paperwork for us. He even took care of our insurance for us and was very professional from any perspective.Stan

s.ball86

May 28, 2014

We had a great experience. Oliver was very informative and patient while we made our decision. He made buying a car fun rather than stressful.

bhiatt8

May 27, 2014

The team at Princeton Toyota was friendly, courteous, and honest. Living in Highland Park, NJ, I first visited two dealerships in the area. Neither one was able to give me a price that was anywhere near what I asked for. I decided to make the 45 minute drive down to Lawrenceville. Lou Viera scheduled my visit, Hiram Vazquez was my exceptional salesman, and Jeff made me a deal that no previous dealership had come close to. I would recommend buying a car from Team Toyota of Princeton to anyone who is actively looking. Ask for Hiram, if he is available, he's great!

antcom

May 17, 2014

These past 11 years I have been leasing cars from Rob Moran. Rob is very patient and always goes the extra mile to help you out. He reviews different car models with you and even lets you choose the car you want off the lot. He provides you with great prices and always treats me well. Lawrence Toyota is like my extended family. I will continue to lease cars from this dealership and continue to work with a great family man like Rob Moran. I thank you.

Herbyetienne

May 14, 2014

My wife and I had a very good experience with the Team Toyota of Princeton. Mr Brian was perfect.He did everything to help us

samueljohn

May 13, 2014

This is my 3rd car I purchased there...Dealing with Shawn Fenton was great...He took care of my needs, got me a good price in my budget and delivered the car exactly on time....I would definitely recommend him and the entire Team Toyota of Princeton

Hanksjr

May 12, 2014

Not a pleasant experience facts were different when we went in to dealership than what we were told. The only honest one there was the Finance Manager Jim Ferry. A pleasure to work with. Sales Surely wasn't working for us or in our interest. Was very disappointed failed to meet expectations or respect.

mbrave

May 12, 2014

I recently bought a 2014 Prius at the Team Toyota of Princeton. The salesman Oliver took his time to explain a lot of details about 2 vehicles I was considering. He wasn't pushy and allowed me to think. I researched prices online and in the end, I think I got a fair deal.

Rosahe

May 12, 2014

Estoy muy satisfecha con el servicio recibido por el equipo Toyota, siempre asegurandose de que estuvieramos comodos. Oliver siempre fue amable y atento. Definitivamente recomendaria a mis familiares y amigos adquirir un vehiculo de Toyota Princeton.

vin44

May 12, 2014

The salesman was very knowledgeable. All my questions were answered. Did not feel like I was pressured to buy and was a very enjoyable experience.

charlemens1

May 11, 2014

They went above and beyond to make me feel that they care about me and appreciate my business. They are the nicest people you would ever meet. They are simply the best and the best place to buy your best car.

davegiaccio

May 6, 2014

I shopped online. like everyone does today. I received a great price and was given a fair price for my trade. I was then not bothered by the dealer anymore and allowed to make a decision at my own pace. I used my own financing and was never pressured to use financing they offered, like I've experienced in the past. After the sale Rob made sure I was satisfied and understood all the features my vehicle offered.

JamesLee_Hillsborough

May 6, 2014

Went there yesterday looking for a certified used Sienna. The sales person, Brian Jackson, spent over 1.5 hour with us and walked us through every step from model selection to financing details. Very knowledgeable and friendly. We had a great experience while there. Highly recommend Team Toyota of Princeton!

anonymous

Apr 29, 2014

I do not recommend going to this dealership. If you do don't speak to Abraham (Abe). They refused to give me my license back when I was trying to go. Incredibly pushy, rude, creepy and will harass you. Don't give them your number or they will call you and text you every day until you call back and tell them to stop. I don't even think you should text someone you're trying to sell a car to. He's just very creepy and likes to harass. The manager I spoke to wasn't even any better. He acted like it was no big deal that I felt harassed or that I thought I shouldn't come back because it wasn't safe.

rzapata

Apr 27, 2014

Ibrahem Hamed facilitated the best new car deal for my budget. He was very understanding and ensured my satisfaction. He was extremely patient and worked with me for an extended amount of time to reach a price agreement that was great. Ibrahem Hamed is a huge asset to Team Toyota of Princeton. I will definitely recommend Team Toyota of Princeton to anyone I know who is in the market for purchasing a new or used car. I will strongly recommend that they deal with Ibrahem Hamed.Sincerely,Ruben Zapata

albert

Apr 5, 2014

They are typical as all used car dealers are in a place far away as New Jersey.

HENRY ABDELNOOR

Apr 1, 2014

This dealership is horrible!!!!!!!!!!!! I bought a 2014 Rav 4 with 9 miles on it from this dealer the bumper had scratches. They promised to fix it however after 3 days at there body shop all they did was buff the scratches with compound and the scratches are still visible. The scratches were deep and the entire bumper should have been re-painted but all they want to do is the cheapest repair possible. This dealer will lie and manipulate you and promise you anything to get you to buy a car. I spoke with the management and was told on 2-27-2014 that they only agreed to buff the scratches not re-paint the bumper and that even though the scratches are still there its repaired. THIS IS NOT A REPUTABLE DEALERSHIP BECAREFUL IF YOU BUY ANYTHING FROM THEM AS THEY DO NOT HONOR WHAT THEY SAY AND THEY DO NOT BELIVE IN CUSTOMER SERVICE AT THIS DEALERSHIP. ONCE YOU BUY YOUR CAR YOUR ON YOUR OWN. Finally after they said the would not honor our agreement an argument started in which I raised my voice at which point the manger told me to beat it and get out of his store or he would call the police and have me arrested. They rather have me arrested and be sued than honor our agreement. THIS IS A VERY SHADY UNPROFESSIONAL DEALERSHIP AND YOU WILL GET SCREWED IF YOU DEAL WITH THEM YOU HAVE BEEN WARNED!!!!!!!

HENRYABDELNOOR

Apr 1, 2014

This dealership is horrible!!!!!!!!!!!! I bought a 2014 Rav 4 with 9 miles on it from this dealer the bumper had scratches. They promised to fix it however after 3 days at there body shop all they did was buff the scratches with compound and the scratches are still visible. The scratches were deep and the entire bumper should have been re-painted but all they want to do is the cheapest repair possible. This dealer will lie and manipulate you and promise you anything to get you to buy a car. I spoke with the management and was told on 2-27-2014 that they only agreed to buff the scratches not re-paint the bumper and that even though the scratches are still there its repaired. THIS IS NOT A REPUTABLE DEALERSHIP BECAREFUL IF YOU BUY ANYTHING FROM THEM AS THEY DO NOT HONOR WHAT THEY SAY AND THEY DO NOT BELIVE IN CUSTOMER SERVICE AT THIS DEALERSHIP. ONCE YOU BUY YOUR CAR YOUR ON YOUR OWN. Finally after they said the would not honor our agreement an argument started in which I raised my voice at which point the manger told me to beat it and get out of his store or he would call the police and have me arrested. They rather have me arrested and be sued than honor our agreement. THIS IS A VERY SHADY UNPROFESSIONAL DEALERSHIP AND YOU WILL GET SCREWED IF YOU DEAL WITH THEM YOU HAVE BEEN WARNED!!!!!!!

yankees25

Mar 21, 2014

Terrible customer service. Did not provide or show me the value in buying from Team Princeton. If he had showed me value and asked what I was looking, just assumed I was shopping dealer to dealer.

kathrynjones

Mar 11, 2014

Brian was very helpful and knowledgeable. He gave us a great deal on our new Prius, and arranged everything from insurance to financing so we could take our new car home the day we bought it. He was even kind enough to drive the car home so I could drive the one we came in. I would highly recommend working with Brian and Team Toyota of Princeton.

trotterman

Feb 24, 2014

After locating a 2013 Toyota Camry on the internet (Auto Trader), we decided to travel approximately 70 miles to look at it on President's Day, as my wife and I were both off work for the holiday. Our salesman (Keith Hoover) showed us the vehicle, and after a thorough inspection we told him we liked the vehicle but we had one other to look at elsewhere. He informed us that he would hold the vehicle and we would get back to him by the end of the next day. While we were there we pointed out a significant paint chip on the passenger side rocker panel and the absence of any floor mats in the car. He assured us that these items would be taken care of if we decided to purchase the car. We called the next day (Tuesday). We came to a price agreement to purchase the car, and said we would be there Saturday to pick it up. At that time, I reminded Keith about the two items that needed to be addressed, and he assured me they would be taken care of (before we picked it up). Upon arrival Saturday, the first thing I noticed was no repair on the paint, no mats in the car. When I mentioned these deficiencies I was told that I would have to return (140 mile round trip) to have the paint repair done and could only be done on a Monday, Wednesday or Friday after 12 noon, which would mean I would have to take off a day from work. I was told it was not done due to the weather? I guess he does these repairs outside? The salesman then came out with a generic set of Pep Boy type mats, where one size fits all. I said I just spent over $20,000 on a car and I think I am entitled to the correct Toyota floor mats that were supposed to come with the car. After a 20 minute scramble and a few other people, they finally came out with the correct mats. On my drive home I noticed the odometer showed 250 miles more than what was stated when we looked at the car. Upon arriving home, I noticed two other scratches on the driver side door that were not there when we inspected the car on Monday. My wife confirmed the scratches were not there when she examined the car on Monday. I called the salesman today to tell him about the scratches and his reply was "THAT HE NEVER MET MY WIFE". I reminded him about our visit with him on Monday. There was silence for a minute and then I was basically told the mileage discrepancy might be a title issue? I told the salesman that I am getting the scratches corrected here locally and was told "well you have the car now". We feel this is a case of very poor customer service and would advise looking elsewhere for the purchase of any new or used Toyota. BUYER BEWARE!!!!

Kmm13

Jan 9, 2014

Mike was very helpful and made buying my vehicle easy. Very laid back & not pushy at all. Jim in finance was sooo nice and made the process easy and quick. He even called me back the next day to say I was able to get a lower apr because of a new special that had come out on my type of vehicle.

ddressel76

Dec 30, 2013

Nolan was a great salesman, very kind and laid back. Really appreciated the very human non aggressive approach.Be sure to ask for him when you go shopping for a car.

kcurt112

Dec 25, 2013

Rob was very professional in finding a car that fits my needs. He worked with me on my own specific time schedule and walked me through the entire process. I have already recommended my friends and family to go see him!

ToyotaTee

Dec 14, 2013

When you walk into the Team Toyota Dealership of Princeton, a sense of peace of order fill the air, along with the best looking cars I've ever seen!! They are TRULY a team at Team Toyota!! Brad Eddy, Sales, sent me a follow-up email almost immediately, after I inquired about a car. He was available to my schedule for the appointment. Brad's knowledge of the car (a Corolla) was encyclopedic. He is a caring and responsible sales person. "Jim" in Finance could not be more professional and experienced. Jim explained everything in a straight-forward, yet personal manner. Marybeth in Finance made me feel easier about my deal, and provided relief from a bit of "haggling" stress. She seems to be the glue to the team. Thank you to all the people at Team Toyota of Princeton! I will recommend you to my friends and family as the dealership not only to find the best car and deal, but also to experience a staff dedicated to perfection and humanistic philosophy!! What are you waiting for? Drive down Route 1 and visit the showroom!! You can thank me later.

drrizavi

Nov 19, 2013

Brian is a wonderful salesman and a great person to work with! Rest of the staff is also very professional and friendly. The prices in general could be lower.

mac08628

Nov 4, 2013

Robin Everett, Jeff Lewis and Mary Beth Yacovelli made my buying experience phenomenal. They were courteous and responsive to my car buying needs. They made the purchase of my new Camry a great experience. I would recommend this dealership to others.

Miketr111

Oct 19, 2013

Let's just say it was the single easiest purchase of a car that me or my wife have ever had. Ray medina knows how to take of you. I would recommend this dealership and Ray to anyone looking for a used car. He will make you a great deal and not bs you at all.

Scooter06

Oct 14, 2013

Always has been a pleasant expierence dealing with the staff. Very helpful and a no nonsense approach. I look forward to continued business with your company

obondino

Oct 8, 2013

I thought that the service was very professional at this dealership. Brian was very nice and responsive to me. After shopping around, I went back to Brian because he was pleasant to deal with. He also followed up with me which is another reason why I went back.

nid15

Oct 1, 2013

Definition of "Bait and Switch" . I had been shopping for a Prius 3 in the NJ area and soliciting quotes from various dealerships. All quotes were a couple hundred near each other. DCH Freehold gave me the best quote and I was waiting for a price $1000 lower. Then these guys tell me to come over on saturday since they are having a "sale" and would provide better pricing. I was firm on receiving the offer first and then going in person. Saturday morning, I receive an email from them that they will sell the car for a price which was $!000 less. We drove 45 mins to Lawrence, the sales guy who communicated with me over email was "busy" with other customers. We took a test drive of a red prius 3 and sat down to finish our paper work with another sales guy. Then the manager comes in and says that the Saturday AM quote was for a Prius 2!!! Whaaaaa????? And rudely tells me that the email I received Saturday AM does not specify the model and he does not know what I discussed with the original rep! Again the original sales rep is "busy" with another customer and cannot come!!! Complete nonsense. Stay away from them! I was so mad that I did not buy a Toyota product!

rgeherty

Oct 1, 2013

I have purchased two cars from Brian. The first was my daughters first car and then I came back when I was in the market for myself. In both cases Brian dealt fairly with me, listened to what I was looking for and put me in a care I feel good about. If you are in the market for a pre-owned vehicle, I would highly recommend Brian.

vinay2013

Oct 1, 2013

We were very happy with the sales person who helped us. Roger provided us with information for all the questions we had and helped us make a decision on buying our car. We would definitely recommend to talk to Roger when seeking a new Toyota.

kumarvss

Sep 23, 2013

Recently I was told that there was a Power steering fluid leak on my 06 Sienna and I decided to wait and see if the steering wheel becomes hard before fixing the problem. Then in a couple of days , I see visible leak on the ground and the vehicle stops on the Road during long week end. I take it to nearest mechanic and he said there is leak on the radiator and that the radiator leak might have spilled over the power steering fluid container causing it to look like power steering liquid leak. Not sure , why the dealer could not have diagnosed this correctly ?Previously they told that there is a water pump leak and after 6 months every thing is still fine with the water pump with no repair done.This dealership did a recall service on the wire that ties the Spare Tire to the vehicle. But wire still rusted and my tire fell off during a long drive. Can I get the tire replaced as part of the recall , since the repair work was not done properly ?Can some one explain why the service department is not careful in checking the vehicles ?

shopper

Sep 16, 2013

The people in the service dept. are very friendly and helpful. However, the guy who oversees the sale of the certified used cars is very rude and nasty, no customer service or people skills. I will do my darn best to discourage anyone I know from going there to buy a car. That was the worse experience for me.

egriffin

Sep 11, 2013

Excellent staff. Pleasurable experience. We could not have been happier. I would definitely recommend this dealership to friends.Quite a different experience from other Toyota dealers.

lcschmidt

Sep 6, 2013

Our salesperson, Ray Medina, was a pleasure to work with. He was honest, friendly, and paid attention to detail to make sure that our used car was in "like new" condition. He provided us with a comfortable buying experience. Our finance manager, Tim Benamara, was also very helpful in making the complete car buying experience overall easy, and comfortable. We are repeat customers car buying at Lawrence Toyota, and we would highly recommend this dealership.

2006PRIUS

Sep 4, 2013

Truly Exceptional. My 2006 Toyota Prius has now over 207,000 miles in the odometer. This equates to approximately 41 service visits to Lawrence Toyota (every 5,000 miles). Today, Vishala and Chuck took care of the car and as always, they provided a very courteous, professional and superb service. The car was ready as promised and within the estimated time. Thank you guys!

boostmkiv

Aug 30, 2013

Salesman Ray Medina was wonderful. Very motivated and friendly. The purchase part of my experience was uneventful. Wrote dealer a big check & drove the vehicle home. Issues occurred after I drove the car home. My out of state temporary tag was expiring and the dealer could not secure my new plates due to issues with the title. In a nutshell, this dealership sold this vehicle before the title was ready and did not disclosed it to buyer (me). Very deceptive of this dealership. I bought this vehicle for a Memorial Day trip that was planned way in advance only to cancel because I could not drive the vehicle I had purchased without the new plates. Dealt with manager Mike Ksepka (at times short fuse) to try & resolve this plate issue, but even he cannot overcome the incompetence of other dealership employees. No apology and/or compensation from the dealership for the way they mishandled things and the demise of my long awaited trip. I was further disappointed when GM Jeff Robinson did not even bother to return my phone call. I will NOT spend another cent with this dealership. If you don't want to go through the grief I went through, avoid this dealership.

Jlsrubin

Aug 26, 2013

Great service! Excellent price! A pleasure to deal with! What more could you ask for from a dealer?Robin was really helpful, responsive and very fair. We felt all was straight forward and fair, throughout the buying process. This is our second purchase from Lawrence in one year as we were very happy with our first purchase.

raviraja

Aug 23, 2013

Brian was very helpful in accommodating the test drive quickly and helping to get the car purchased even though it was very late into the evening. His follow ups are really great.

rebel925

Aug 13, 2013

I was a bit nervous at first, with this being my first vehicle purchase. The staff was very friendly and made the experience easy and understandable. They were flexible and able to help meet my needs as far as the cost of the vehicle. They did not pressure me into making a choice i would not be happy with. In the end i am VERY happy with my purchase and look forward to purchasing again down the road from this dealership, but for now i am going to enjoy my new Tundra. Thanks for all your help!

Antoinette pursell

Aug 6, 2013

Just bought a new car 2013 corolla. Excellent choice.My sales man BRIAN JACKSON Also was excellent. He answered all my questions and concerns.he is extremely helpful Wouldn't go to a different sales man. Anyone looking for a new car this is the place to Go. BRIAN JACKSON is the one to see.

ssmily2000

Jul 17, 2013

I went to Lawrence Toyota service center for 30K mile service and as I purchased premium service maintenance package they have to do all the services mentioned in the manual.They have mentioned in the paper that they have done. But, they are cheating customers. They are NOT doing all the services mentioned in the manual, but they will mention in the receipt. 1) They mentioned in the paper that they did Tire rotation. But they did not. Because I've marked the tires with numbers before giving to service. After the service I did not see the change.2) They mentioned in the paper that they filled the fluids those mentioned in the manual. But they did NOT. They even did NOT filled the windshield fluid which costs 2gal of can around $3. So, it is guarantee that they did NOT filed other fluids.The only thing they did is the Oil change.This experience I'd with Toyota other Service centers also.

mkeese25

Jul 3, 2013

I had gotten into a car accident on June 10, which left me in a bad situation because I work an hour away from home and go to school 45 minutes from home-in the opposite direction from where I work so I NEEDED a car. We waited until insurance sent us the checks from my accident, and off car-shopping we went. Raymond was there to assist us as soon as we were in the parking lot looking at the cars. He was very informative, very knowledgeable, and very friendly. This is my first time buying my own car, and he was very patient with me as I struggled to absorb all the information that was flying at me a mile a minute. He managed to find discounts for me, as a student, which helped a lot!! I couldn't have been happier with my (first time) car purchase, and his very friendly demeanor and patient manner made the process very smooth. I recommend him 100000x!!!!!! Thank you Mr. Medina!! I love my new car!!!!~MKeese

RED NJ

Jun 26, 2013

I PURCHASED A 2013 HIGHLANDER AND TOOK IT IN FOR MY 10,000 MILE CHECK UP AND BRIAN PETERS WAS EXCELLENT IN EXPLANING EVERY THEY DID IN DETAIL.THIS IS THE SECOND TOYOTA I PURCHASED AND BRIAN WAS VERY HELPFUL AND FRIENDLY. THIS IS THE SECOND VEHICLE THAT I PURCHASED FROM JOE DISTEFANO JOE IS VERY KNOWLEDGEABLE AND HELPFUL I FEEL VERY CONFIDENT WHEN I PURCHASE A VEHICLE FROM JOE.HE GOES OVER EVERY DETAIL ABOUT THE CAR AND MAKES YOU VERY COMFORTABLE WITH YOUR PURCHASE.I WOULD RECCOMEND BUYING AND HAVING YOUR CAR SERVICED AT LAWRENCE TOYOTA

scottmamone

Jun 19, 2013

Ray Medina was a huge help in picking out my vehicle. He was knowledgeable about the vehicle and offered friendly, professional service. He has consistently exceeded any requests, comments, or concerns and helped me feel comfortable buying my first used car. I would recommend Ray to anyone looking for a friendly, professional, and easy car buying experience.

Charles_Conrad

Jun 14, 2013

Ray Medina was very professional and made our buying experience enjoyable. I highly recommend Ray to others. He has a very high energy level coupled with a customer focused positive attitude determined to meet customer needs. Ray made us feel comfortable and thoroughly explained all of our questions and provided insight on vehicle specifications. Top notch Toyota Highlander purchase, top notch car buying experience - thanks Ray!

sfshach

Jun 14, 2013

Ray Medina offered unparalleled service and commitment to getting a transaction done. He offered great service, was personally involved in the process, returned calls, and committed personally to assuring the customer that things would work to a (tight) closing. This process was even more exemplary since I bought a car from a distance of 3,000 miles and Ray took away the impediments that other dealers would have placed in the way of a closing. I would recommend Ray Medina as a can-do salesperson. He didn't try to sugarcoat the bitter, and worked tirelessly and communicated regularly in a time sensitive way. He was able to make a 'same-day inspection' of my car occur and volunteered to play taxi driver to pick up the buyers from the train station, get them to the bank for a bank cheque, and then back to the dealership.Ray was my concierge throughout the buying process. I passed over lots of dealers closer to my residence; Ray made the investment worthwhile. He promised things would work and

jlomeo

Jun 2, 2013

I recently traded in my old 2002 Camry for a 2010 model and I must say that dealing with Bob Byant was a real pleasure: He was professional and I had a great experience!

sprev

Jun 2, 2013

Ray was friendly, fair and patient. He really went the extra mile and went out of his way to make sure I was happy. I told him what I was looking for and he found it causing the completion of the deal

Dror

May 20, 2013

Had a fantastic experience with Jean Paul and MaryBeth. Wanted something very specific, 2013 FJ Trail Team with bells & whistles, and he delivered. Professional & friendly from the first phone call until we drove off the lot. Price we were quoted was the price we paid, no hidden fees or outrageous documentation fees!!! My son even got to watch SpongeBob in the lovely customer lounge while they washed & prepped the car. Couldn't have asked for anything more!!!

rlogan1dnd

May 17, 2013

Brian was extremely courteous and knowledgable. He provided good information and bargained fairly when upselling extended warranties to me. The test drive demonstrated the vehicle's features and responsiveness, and follow up questions were answered quickly and well. Even post-sale, Brian was quick to return my call for further information and he followed up on agreed items as expected. All in all Brian and the entire Lawrence Toyota team made my family and I feel welcome, and comfortable with our purchase decision. It was a pleasure to do business with them, and I would highly recommend them.

rogerskula

May 1, 2013

Did not intend to by a vehicle when I first went there but Ivan made it pleasurable and easy for me to decide that what I ended up with is what I wanted.

ScionxB1

Apr 29, 2013

I purchased a beautiful Sion xB from a fantastic gentleman Brian Jackson. He was a real genuine salesman. I highly recommend him and all of staff at Lawrence Toyota. They gave me a fantastic deal along with a pleasurable car buying experience. Consider going to to see Brian when you are in the market for a great car. He will take care of you and make you smile!

charlesfo1

Apr 23, 2013

I had a great experience with everyone at Lawrence Toyota. Brian Jackson was full of knowledge and very flexible with my availability. I work a very demanding job and Brian made the necessary accommodations to satisfy me. I would recommend Brian Jackson,or anyone else at Lawrence Toyota, to anyone I know.

fastaction

Apr 23, 2013

Brian Jackson was a top notch salesman with 100% class, patience and knowledge! I been looking for a vehicle for almost a year and Brian made it very easy for me to make a decision and to purchase a vehicle at Lawrence Toyota. I would highly recommend anyone to purchase a vehicle from Brian Jackson at Lawrence Toyota! Thank You again Brian for making it easy for me.I would also like to thank Mike Ksepka Sales Manager and Andrew Brand Finance Manager.

lisabpayne

Apr 17, 2013

I had bought my 2003 Hyundai in 2005 from Lawrence Toyota Scion and remember having a fairly good experience with the dealership and staff. I got an excellent car that has lasted me these many years. I wanted a new car, did some research and ended up looking on the Lawrence lot. I found the car that I saw on the internet and the price was the same, which is great because I've seen vehicles at other dealerships who have a different price on the lot than is what is online. Brian did not try to pressure me to buy another/more expensive car. He had a positive attitude about my trade-in even though I didn't have it with me. I told him how much I wanted to spend and how much I wanted for my Hyundai, and that's the way things worked out. I had a positive experience at Lawrence and would recommend them to anyone who wants a good used car.

ashishshah

Apr 16, 2013

Had a problem with wit my brand new audio in Toyota Corolla. There was a coin inserted in the CD player by my kid. The dealer said we will have to replace the audio unit with a new one without even thinking much. Not sure if they inspected the vehicle. Entire cost has to be from my pocket.Called up Toyota and they took 7 days to close my case. The gave a cost of $ 3,000 including labor and taxes after they spoke to Lawrence Toyota Scion. Dealer did not want to give any discount and Toyota mentioned that they will give me a $ 800 rebate after I get my audio replaced which means I have to still pay $ 2,200. Joke !!!!Will never ever go to this dealer even though they are 2 miles away from me. Rather go to DCH in Brunswick / Freehold who are rated as top class.Also its such a surprise that a brand like Toyota does not have the expertize to solve such audio repair issues.The good part is ..... I was able to fix this problem and the CD is playing absolutely top class now !!!!!

megann

Apr 9, 2013

We had a good experience here. I've been a customer at the Service Department for a number of years, and it was nice to see that the sales department is quite good, too. Brian was friendly and a really nice guy to work with. I'd definitely recommend him to friends and family who might be looking to buy a used Toyota.

ppointon

Apr 3, 2013

We were very impressed with the excellent expertise of both our sales person Brad Eddy and with our finance manager Michelle Gray. They made our buying experience very enjoyable and stress free. I was very nervous about buying a new car but they both put me at ease so I could concentrate on my selection of the best vehicle for me. I am thrilled with my new 2013 Toyota Corolla Sport. It's my perfect car.

berav4

Apr 2, 2013

I was looking for a new Toyota RAV4 Limited V6 and Robin Everett tried hard to satisfy my needs including the price negotiations. He is a polite and accurate person, verry attentive and reliable. Highly recommended.

Isharbhatt

Mar 30, 2013

I was there to buy 2013 Camry LE. Unfortunately deal didn't work out. But regretfully I like to say that Mike Lubosco was very rude and very unprofessional. I would not recommend your dealership to anyone. He had no manner on how to talk to his customer. Just because my dad could not speak English properly, he does not have any right to talk to him the way he did. I was very disappointed.

mjuzik

Mar 28, 2013

I have gotten my Toyota serviced at this center for years and have always had a great experience. I highly recommend the service center. However, the two times I have tried to buy a used car at this place, it has been awful. Both salesman became incredible pushy after test driving the cars and going to the computers. They try to get all of your information and then they get testy if you don't want to give it to them. I walked out both times. It is really discouraging.

jboffardi

Mar 27, 2013

After visiting 2 other dealerships Lawrence Toyota was by far the best. Great price was given to us from the start and had a very large inventory to choose from.The salesman Robby Everett was very knowledgeable and did not give us the usual runaround with pricing. Now my mother in-law will purchase her car from them now.

raghavr

Mar 27, 2013

I found Roger to be extremely helpful and willing to answer all the questions I had (and I had a few of them!). Very knowledgeable, friendly, not pushy. Overall, a very good sales experience at the Dealership.

atifkhan

Mar 12, 2013

Mr. Andy Sinha was very professional, courteous and polite. I am very happy to get a car from him.This rating I gave is for him only.

rafic

Mar 12, 2013

I bought a 2012 Camry LE hybrid and decided to trade it forA 2013 Tacoma TRD 4x4 this year so I contacted jean Paul ceballo and heTook very good care of me he was very professional in helping me do my selectionSo I walked out of there with a new truck that I love almost as much as my wife lol.Thanks to Toyota for having great person like him.

KevinHaggerty

Mar 10, 2013

My sales person (Robin Everett) and the dealership team were completely transparent and honest. I got a great price and I felt comfortable they were completely honest with me. I strongly recommend both Robin and this dealership for anyone wanting to buy a Toyota.

KellyandDrew

Mar 9, 2013

Great experience! Dale and DeAndre were fantastic! I love my new Prius V! I recommend this dealership as they work at the speed I needed and did everything to avoid unnecessary trips to the dealership!

rerock1963

Mar 6, 2013

My name is maria Baez and i would like to start by saying i am very happy with my car!I'd like to thank Mr. Brian Jackson for his patience and knowledge.he helped me make the right decision on purchasing the right car for me.which is perfect and safe and i love it.I also like to thank Management and all those who made it happen.Looking forward to continuing my relationship with mr. brian jackson and Lawrence Toyota in the years to come.

dlg41588

Mar 4, 2013

My old car died a few months before I graduated from law school. Because I was still a student, my financial situation was limited. I went to the dealership and explained my position. I told DeAndre what I was able to spend -- specifically, how much I wanted to pay up front and how much I was able to spend per month -- and I told him the type of car that I wanted. To be honest, I thought I sounded unreasonable. I couldn't afford to spend that much, but I wanted a newer car with low mileage. Within my limits, DeAndre showed me four cars. I test drove three of them and finally decided on one that I was really happy with. I drove that one again to be sure and, within the hour, I drove my car off the lot. I have now owned my car for just over a year and I've been back to the dealership several times to take advantage of the free oil changes that they offer. Overall, I had a great experience buying my car and I would recommend Lawrence Toyota, and DeAndre specifically, if you're looking for an easy experience.

mandydudley

Feb 27, 2013

WHY THE REVIEW? --- COULD NOT HELP BUT TO SHARE THE GREAT EXPERIENCE I HAD. FIRST, I PURCHASED A GREAT LOOKING CAR. THE PATIENCE AND EXTRA EFFORT JOE DISTEFANO (MY SALESMAN) PUT FORTH IS GREATLY APPECIATED. ALSO, ROGER, THANKS FOR THE HELP IN SETTING UP MY BLUE TOOTH AND FINALLY, THE FINANANCE MANAGER WAS SO PLEASANT, PATIENT AND HELPFUL. BY THE WAY, I FEEL I GOT A GREAT DEAL!

furiouskitten82

Feb 26, 2013

We had a very pleasent experience at this dealership. The sales associates and managers were very friendly and did not pressure us into a decision, like many other dealerships try to do. The prices and offers were considerate and reasonable for the vehicles.

ShoonYoon

Feb 26, 2013

I had a good experience with this dealership. They gave me a full explanation and didn't press me for a decison. The price was also reasonable with the certified pre-owned car. I can recommend this dealership to anyone.

Zeusie

Feb 26, 2013

My overall experience with the service at Lawrence Toyota was great. The staff was pleasant and very helpful. I would definitely recommend Lawrence Toyota to anyone who is looking to purchase a new car.

fjrichmo

Feb 21, 2013

I leased a 2013 Sienna from Lawrence Toyota back in late January. I worked with Jean-Paul and the entire process was smooth and hassle free. I would recommend Lawrence Toyota and Jean-Paul to others looking to purchase or lease a Toyota.

artlewis

Feb 14, 2013

Andy worked with his management to achieve a fair price for my leases. It was a pleasure doing business with Lawrence Toyota. All personnel were friendly and helpful.

chrisgrubb68

Feb 13, 2013

My husband and I were at another dealer before we came to Lawrence Toyota. The other dealer in Burlington was a true waste of our time and tried to sell us what they had instead of what we wanted. At this point my husband and I were not able to shop for a car together, and I was a little concerned about going to a dealership alone. Rich valued my time as a customer, there was no pressure to make a deal that day, and he was knowledgable about the car we were interested in (unlike the other dealer who didn't even have the car on the lot). As a salesperson, Rich made himself available to us to accomodate our complicated schedules, he worked hard for us, as a customer, from our purchase to our trade in and got the best price we were comfortable with. Thank you , Rich for a great experience, we really appreciate the time you took in making us happy.

jimochaves

Feb 8, 2013

I just bought my new 2013 toyota rav4 from Lawrence Toyota dealer Joe DiStefano was my sales advisor and there's only one thing I can write about its he was great , gave me a good deal with a touch of friendship . Thanks Joe !

snowberry

Feb 6, 2013

We were searching for a low mileage Prius in the surrounding area and found several that we were interested in within 50 miles. We test drove about 6 different cars at several dealerships and found the best deal for us at Lawrence Toyota with a 2012 Prius. Our salesman was Brian Jackson, and he treated us honestly and fairly and we are satisfied with the dealer and the car so far (only have it 2 weeks now).

iyerr08831

Feb 3, 2013

The dealership got me the best price for the Toyota Camry Hybrid 2012 that I was interested in compared to other Toyota dealers in the neighborhood. The customer service was great and the whole process was smooth. I would highly recommend this dealership to anybody interested in buying a Toyota.

angerball

Feb 1, 2013

My experience at Lawrenceville Toyota in their Used Showroom was fantastic. Salesman Craig S was so great to work with. He took his time showing me the truck I was interested in, took me on a great test drive, and made the buying experience fun and easy. I never once felt uncomfortable or pressured. Once a great deal was struck, Andrew B walked me through the entire finance deal, answering all my questions and I left the dealership feeling very confident about my purchase. After everything was said and done, sales manager Mike even came out to the parking lot to thank me for my business and let me know if there's anything I need to just give them a call. The used sales team really knows how to take care of business and treat their customers. Highly recommend them for a great buying experience! Even though I live over an hour away I'll gladly work with Lawrenceville Toyota for many years to come!

buckleylane

Jan 22, 2013

Bought my last car (corolla 06)... best deal...bought my 2013...best deal. After Service is a major reason I didn't go with a Ford. Toyota dealership for Service is terrific.

GarageandBeyond

Jan 21, 2013

The friendliest and most helpful dealership I have ever experienced. They seemed genuinely interested in making sure we got the car we wanted with no high pressure sales. After the sale, they followed up to make sure that we were all squared away with our papers. We will definitely go back to them for our next purchase.

karenxiang

Jan 14, 2013

The service is great. Nice people and helpful advices. It ended up with good price with effective communication and i would not be hesitate to recommend.

elise.pelcz

Jan 12, 2013

We decided to go to Toyota because we have gotten cars from there before and we have always been satisfied. We got really great service. Everyone was friendly. Our car was ready in a reasonable amount of time.

Janel_

Jan 8, 2013

I brought my used 2005 Scion tc in Sept 2011 from another Toyota dealer, the car came with a 3 year warranty and I got them to replace the battery at the time of purchase. Around Nov 2011 my car began to stall and shake violently so I took it to Lawrence Toyota to find out what was wrong. I kid you not!.. I had just sat down in the service waiting area when they came out and told me that I need a 3rd brake light (which works fine to this day), spark plugs, timing chain (still fine), all new brakes, new tires, and a new battery because the one I had was testing as no good (the lady's exact words were "the battery is completely dead") which is funny because I drove my car there... yup, real dead. When I informed her that I just got that battery about 2 months ago from toyota and installed by toyota, she shrugged her shoulders and said "Well, this is just to start, we aren't sure if this is the problem or not." I refused the services asked for my car back only to be told that I'd have to pay a "service charge" = $60 for an hour of labor, for looking at my car for less than 5 minutes. What is the point of a warranty if you still have to pay to have your car inspected every time something is wrong? I was so upset. I took my car to Mr. Tire in Langhorne, Pa. A service guy came outside started my car, and said "you should try upgrading your fuel to plus instead of regular"... I wasnt charged for his time. I did take his advice and havent had my car stall or shake since.

theonlyshmen

Jan 6, 2013

We purchased our Sienna here and were so disappointed in the lack of professionalism on the financial end of the transaction. JeanPaul, our sales associate, was not given the approval by management to honor a discount he offered to us via email. A couple of weeks after we bought the car, they attempted to charge us extra for some additional "registration fee." And for some ridiculous reason, it took the dealership 3 hours to get us out the door with the car, when it was specd and ready to go when we got there, as we had committed the night before and had already put a deposit down. All in all, a disappointing experience. Wont shop here again.

sudhir20359

Jan 4, 2013

Dan has been very helpful and helped me find the right vehicle. I bought Certified Toyota Camry 2010 and was pleased with the deal. However the only -ve part that I felt was the quote didn't mention $800 GAP Charges although it included in the quote. That did cause some misunderstanding however it was resolved later. I would have given 5 Star for all if this was not the reason. I would recommend that the management mention this $800 charges in the quote for the Car.

olblueeyes08

Jan 2, 2013

Had a great experience buying a certified used car here. Prices here were much, much better than near where I live in North Jersey. Selection was great also, although we fixated on a particular car we liked. DeAndre, our sales agent, was occupied when we arrived, but he arranged to have the car we wanted made available to us and allowed us to test drive it on our own. (What a great experience to test drive a car without having the salesperson gabbing in your ear the whole time!) Even though the car was listed well below its KBB value, we were able to negotiate it even lower. We also had no difficulty obtaining their low-rate financing. We consider ourselves tough customers -- we looked at roughly ten cars over a week and a half and walked away from all of them when the dealers would not negotiate -- but we were in and out of Lawrence Toyota in about 3 hours with our new purchase. Buying a car should be a difficult experience, but Lawrence Toyota helps make the process as smooth as possible. I recommend the dealership without reservation.

Pat Borden

Dec 20, 2012

Last year I bought a 2008 RAV4. Brian was my salesman and went out of his way tomake sure I understood all the bells and whistles. He was very patient and helpful.I was also impressed with your service dept. I had a tire warning light that baffledme and they took my car immediately, fixed that, changed my oil and took care of two"recalls" and I was on my way in 45 minutes! How wonderful, thankyou.

jventura325

Dec 10, 2012

Our overall experience at this dealership was outstanding from the time we arrived through closing the deal. We were extremely satified with the excellent customer service and commitiment by Brain Jackson and Tim Benamara. We would not hesitate to recommend this dealership to friends and family and would definetly consider purchasing another vehicle from this dealer in the future.

tterb

Dec 10, 2012

I had a great experience at Lawrence Toyota. I got the car I wanted at the price I wanted. Jean Paul and Marybeth were great. Both were professional and friendly. I couldn't be happier with this new car as well as my purchase experience.

Carol Satz

Dec 9, 2012

This is the sixth car that I have leased through Andy Sinha at Lawrence Toyota. I ALWAYS ask for Andy because he is very courteous, very friendly, and very informative. My son also purchased a car, and Andy was the salesperson. Leasing and purchasing at Lawrence Toyota with Andy as our salesperson has become a "Family Affair," and I know I will be seeing Andy again when it is time for a new car in a few years. I will definitely recommend Andy and Lawrence Toyota to my family and friends!!!

drpolistina

Dec 8, 2012

Great Group of people. My experience was HASSLE FREE, with everything laid out on the table. Shawn was a huge help in finding the vehicle for me. We went over a couple of different payment options for me to chose from. Patti made the paperwork aspect of it pain free. She explained everything we were signing and other options that could work with. After the vehicle was purchased i was pleasantly surprised when i got behind the wheel to find a full tank of gas. What a great experience. Thank you!

LeifK

Dec 8, 2012

I looked all over NJ for a dealer that had used Camrys at a good price and finally found it at Lawrence Toyota Scion. I had been to other dealers and they either wouldn't sell one at a reasonable price even after haggling for a while or didn't have any Camrys in stock. At Lawrence they both had a huge inventory of Camrys and to my surprise gave me a great price right from the start. The dealer I worked with, Brian, really went out of his way to make sure any concern I had about the car was taken care of before I bought it (on the same day). I really couldn't have been happier with the experience, I'll definitely recommend it to friends and come back.

emoncrief

Dec 1, 2012

The entire buying experience was the best I've ever had when it comes to purchasing a car. Shawn Fenton was easy going, friendly, and most important to me... not pushy. He answered all the questions I had and took me through the process step-by-step explaining everything along the way. Thank you!

H+T

Nov 30, 2012

Leonardo worked with us both over the internet and in person to help us get the car we wanted and then to see that the changes we asked for were done to our satisfaction.We love our new Prius V and Leo made the deal easy.Thank you also to Michelle in finance who made the deal easy.Herb and Trsh

hdomke

Nov 21, 2012

This was a positive and pleasant overall experience. Brian was very patient and helpful throughout the day. The whole process from multiple test drives through completion of financing took less than 3 hours. I would recommend the dealership to anyone.

RichPliskin

Nov 19, 2012

I had a very positive experience with Leonardo Morales, who was knowledgeable, responsive, answered my questions, avoided the nauseating hard sale, and gave me an excellent price.

Kountinya

Nov 17, 2012

Subba, the sales guy was very informative, patient and helped us with our purchase and also worked with his team and gave us a good deal. Highly recommend Subba at Lawrence Toyota

JDiaz76

Nov 13, 2012

I've been going to Lawrence Toyota for years for service of my Sienna. I decided to tour the Certified Used lot and met with DeAndre Mosley. DeAndre was pleasant, knowledgeable and professional. It was an instant connection. He provided us with a test drive and although our intention was not to purchase a new car, with DeAndre's superb salesmanship, to our surprise we left the dealership with a new car and an amazing deal we just couldn't say no to. He was able to put our concerns with safety and gas mileage to rest and worked hard to get us an unbeatable rate on our monthly payments with no money down! Afterwards, we met with Andrew in financing who was able to detail every aspect of our purchase and answer all of our questions in detail. They worked around our needs and made the impossible very possible. I look forward to seeing them again and absolutely recommend Lawrence Toyota to anyone looking for a great deal with the professionalism and hospitality you deserve. Thanks so much DeAndre Mosley and Andrew Brand. See you again very soon and much look forward to my next Toyota purchase with Lawrence Toyota!

marclopez414

Nov 13, 2012

Mr. Mosley was very helpful in all our needs in purchasing a vehicle. He was very pleasent to work with in having all our questions answered and all paperwork done in a timely manner. I would definatly recommend my friends and family to him and staff at Lawrence Toyota.

venkatbond2

Nov 7, 2012

We weere in market for 2012 Prius and we made a call to Jean and all was taken care from best pricing to spending time with us in the lot to show us cars. We had such a wonderful experience we bought the car in our first visit to dealship

StrykerLee

Nov 5, 2012

Very friendly, wasn't rushed, gave me all the time I needed. I was two hours late and was still taken care of. Multiple members of the staff worked with me.

rkeane

Oct 29, 2012

Friendly service, fairly responsive. Listened to what I needed and did not try to push options on me that did not apply to what I was looking for.Thought more could have been done on price/deal, but just an opinion.

jacqueline.grisham

Oct 25, 2012

This week we purchased a new car from Lawrence Toyota. While everyone was very welcoming, the gentleman who worked with us,Ivan Vaden, was exceptional. He was friendly, professional and very well informed. He was endlessly patient with our many questions, and on the very rare occasions when he was not already sure about information we requested, he researched it for us. Although it was clear that he was proud of the dealership and of the quality of the cars they sell, he never made us feel pressured to buy, and after we purchased a car, he spent considerable additional time making sure we were comfortable with its various features. We certainly plan to urge anyone we know who is looking for a new or used automobile to stop by Lawrence Toyota Scion and ask for Ivan!Larry and Jackie Grisham

arnoldandjoyce

Oct 17, 2012

On Saturday, October 13 we purchased a 2008 Sienna van at Lawrence Toyota. Mr Jackson was a very comfortable and accomodating salesperson to work with. He was patient with our requests to test drive several vehicles and answer all our questions. We were very pleased with the way we were treated, however, the process for completing the sale took 6 hours and became a little stressful towards the end of the day. We would highly recommend this dealer to anyone. The entire staff was extremely easy going and made the whole process a very pleasant happening.

mike.shay.127

Oct 16, 2012

Toyota Corp bought back my 99 Tacoma because the frame rusted and gave me a great settlement. So I was in search of another Tacoma a little newer and after going on the internet and traveling as far as Maryland to look at one I finally found one in great condition at Lawrence Toyota. I walked in on a Saturday morning and met with Sammy Moncayo who is not only a good salesman but a great guy. I checked out the truck, a 2004 Tacoma xtracab 4x4 with 101,000 miles, road tested it, and Sammy had his techs put it on a lift for me to check out the frame and under-carriage. I bought it that day and picked it up the next week-end. Sammy could not have been more helpful, Thanks again Sammy for all your help and a great deal, Mike Shay

sharpndark187

Oct 15, 2012

I had a great experience with everyone at Lawrence Toyota. Brian Jackson was full of knowledge and very flexible with my availability. I work a very demanding job and Brian made the necessary accommodations to satisfy me. I would recommend Brian Jackson,or anyone else at Lawrence Toyota, to anyone I know.

dbmiller

Sep 23, 2012

Used Toyota Highlander Hybrid Limited was listed on Cars.com and Mike Hillocks was very helpful even before the car was ready for sale. He kept us informed as it was going through cleanup, etc. Over the phone he mentioned the asking price and then for what he could get us the car. We drove up to the dealership, and though he was not there, Brian Jackson helped us. Brian got us the car at Mike's asking price, and the entire transaction was hassle free. Great car at a great price and very easy to deal with dealership. Thank you.

RAV4 driver

Aug 12, 2012

Small office space made it difficult to get paperwork complete. Could have cared less whether or not we purchased the car.

alaindaumas

Jul 23, 2012

We bought a pre-owned 2012 minivan (chrysler Town and Country) 2 weeks ago to Lawrence. There was a lot of choice in the parking lot and the car we selected had been completely serviced, including new tires and brakes. The premises are clean, welcoming, and we have been welcomed with courtesy and profesionalism by the whole team. The Sales person, Brian Jackson, has been profesional and courteous, listening first, providing valuable support and guidance. Brian dedicated a lot of time to make sure we were investing our money in the right deal for us, without pushing too much, in a friendly atmosphere. The Financing Manager has been great, finding us the best possible credit deal in spit of our limited credit history in the US. Lawrence did all the paperwork and it was easy and fast. Now, even better is the after sales service. When we took the car we noticed a need to do a small wheel alignment and change the windshield which had a spot. This was not reported in the sales inspection but the director, Dale Di Donato, agreed to take them in charge to make sure we were fully happy about our transaction. We booked an appointment for the corrections, everything was fixed in a timely manner at no cost for us.With my wife we went through several car dealers in our life, but we have been amazed by the outstanding customer dedication of Lawrence. We will buy and get our next cars from there as long as we will be in Princeton area.

yourauntkaren

Jul 19, 2012

They were so helpful and patient! Friendly and knowledgeable staff, nice clean atmosphere, great inventory of wonderful, low-mileage, reliable cars - an overall wonderful experience!

richardka

Jun 30, 2012

Tim was a valuable asset when we were searching for a replacement for my wifes aging car.he asked our parameters and found us a car tha we were looking for.we purchased it last night.this was the best and most convenient transaction I have ever ad for buying a vehicle.you need more people like Timthank you Richard Kapes

ejctrey

Jun 28, 2012

Great experience at Lawrence. Brian continued to work with is to finalize the deal in terms of a mutually beneficial price and trade value and now I am driving around in my Scion TC!

ejc5174

Jun 27, 2012

Thanks Lawerance for putting us in the car of my son's choice. Brian was extremely helpful and did not give up until we were satisfied. It was like having a kid in a candy store, he is still over joyed. Best regards,Edward Cody

justin_610

Jun 17, 2012

The sales person was very rude, non-friendly and very insulting. Showed no intent to sell the vehicle nor provided any details about the deal. Made insulting comments in response to the question asked by customer. Absolutely ridiculous behavior. By NO MEANS I can recommend or even think of coming to this dealership again.

peiwoo

May 27, 2012

We will go back to see Mr. Robert Moran when we need a new car due to we love work with him. He also very patient to us.

slickr3828

May 22, 2012

Very Fair and got exactly what I was looking for and at a fair price. I would tell anyone looking for a vehicle to see Brian at Lawrence Toyota.

heloholzie3

Apr 18, 2012

Went to several dealerships. Bob was straight-forward and knows the product. He gave me his quote with all applicable fees and costs on paper including proposed financing rates. Most dealers I visited would not put it on paper unless I was leaving a deposit. Some were positively evasive and acted as though the dealership was doing me a favor by selling me the vehicle. Wrong move, folks. The bottom line is that I would not only buy another vehicle from Lawrence Toyota, but I would also recommend them if the opportunity arises. Everyone that I was in contact with during the sales process treated me like a valued customer. Very refreshing for the auto business. I drove away in my new Camry a very happy customer.

Pruis Owner

Apr 12, 2012

Service ws fast and courteous, they returned phone calls and negotiated a fair price

Matt Boyd

Apr 9, 2012

I was very pleased with the experience I had at this dealership. Although I had a credit issue that made financing difficult, Brian Jackson along with the Sales Manager, made every effort to get me the car I was looking for at a great price. I would certainly recommend this dealership to anyone.

Mpatel213

Apr 6, 2012

I liked the price of the car and came there to buy it. Mr. Rob Moran did his job faster and made all the papers quickly.

johngean

Apr 5, 2012

Bought (4/2/12) a 2011 toyota 4 runner that was supposed to be used certified (160 point check); check engine light went on 4/3/12). Called Lawrenceville Service and they have no record of this vehicle as going through a certified vehicle check. The sales staff at day of purchase confirmed with my wife that the vehicle was certified and the oil was changed. I have called the dealership (4/6/12) two times and my wife has been in contact and they at first confirmed the oil was changed and then told us it didnt need to be changed and was not; since the purchase and noone can answer my question as to why this was sold as a certified used vehicle and provide the service work order that proves the activities were performed.

michaelnadar

Mar 10, 2012

Great car buying experience. Would not hesitate to recommend this dealership. Rob Moran had lots of useful information on the car which made the experience great.

Casino Nut

Feb 29, 2012

I just bought home my new toyota!!!!! What a wonderful experience!!!!! Joe DiStefano and Michael Parlato what a great team!!!!I can't believe how great they were. Knowledgeable and LOVEABLE!!!!!!! Thanks for my New Rav 4!!!!.

George

Feb 15, 2012

I was purchasing a Toyota 4 Runner from a private seller and had it inspected at Lawrance Toyota. The person I purchased the truck from was purchasing a new 4 Runner from Lawrance Toyota but that sale was contingent on the sale of his truck on open market to get more money out of the sale that to just receive Black Book value from Lawrance Toyota. The service department was mad aware of this sale and reported that the truck had no issues to me. I asked for a report and the service manager informed me that they don give out a report unless they find something wrong. The previous owner asked me if he could have Lawrance Toyota take care of the transaction for us because it would save him on the taxes for the new truck. I was fine with this and he payed the dealer fees for this service. The next day a Lawrance Toyota representative called me and said that I they had me fill out the wrong paper work and I needed to come down that day or the next to fill out new paper work. I informed he that that would not be a problem and that I would fill out the new paper work when I came in to get my tags. She proceeded to tell me that the state won process the tags till I fill out the new forms. This was not the truth because the forms she needed me to fill out had nothing to do with the state. The following week I took the truck for an oil change at Liberty Toyota and they informed me of several issues with the truck. One of which is a leak in the transmission. This should have been noticed by the tech at Lawrance Toyota since I payed them to inspect the truck. I had the tech at Liberty show me the leak and he did. In short I would not trust the staff at Lawrance Toyota

besa0559

Feb 15, 2012

I was purchasing a Toyota 4 Runner from a private seller and had it inspected at Lawrance Toyota. The person I purchased the truck from was purchasing a new 4 Runner from Lawrance Toyota but that sale was contingent on the sale of his truck on open market to get more money out of the sale that to just receive Black Book value from Lawrance Toyota. The service department was mad aware of this sale and reported that the truck had no issues to me. I asked for a report and the service manager informed me that they dont give out a report unless they find something wrong. The previous owner asked me if he could have Lawrance Toyota take care of the transaction for us because it would save him on the taxes for the new truck. I was fine with this and he payed the dealer fees for this service.The next day a Lawrance Toyota representative called me and said that I they had me fill out the wrong paper work and I needed to come down that day or the next to fill out new paper work. I informed he that that would not be a problem and that I would fill out the new paper work when I came in to get my tags. She proceeded to tell me that the state wont process the tags till I fill out the new forms. This was not the truth because the forms she needed me to fill out had nothing to do with the state.The following week I took the truck for an oil change at Liberty Toyota and they informed me of several issues with the truck. One of which is a leak in the transmission. This should have been noticed by the tech at Lawrance Toyota since I payed them to inspect the truck. I had the tech at Liberty show me the leak and he did.In short I would not trust the staff at Lawrance Toyota

Maurice_Stinnett

Feb 13, 2012

Lawrence Toyota has my greatest appreciation and thanks. I was in great need of a reliable vehicle and they helped me make that happen. They provided wonderful service and treated me with dignity and respect regardless of my credit score. Brian Jackson was the salesman I worked with and I appreciate his professional customer service. The Sales Manager Mike Ksepka gave me a great price for my car and Michelle Gray helped me work out the financing for my vehicle. I also appreciate Bob, the gentleman who delivered my vehicle. Thanks again for a great car buying experience!

tanderson21

Jan 31, 2012

Everyone was great from the time I walked into the Dealership, until the time I drove off in my new 4Runner. Very professional and well run dealership. I would recommend and actually have done so already!!

bizon

Jan 19, 2012

Overall I had very good experience in this dealership. Received very competitive price and fair trade for my car and would recommend them to my friends or family members.

BCCamry

Jan 16, 2012

I recently purchased a 2012 Camry SE from Lawrence Toyota from the Internet Sales department. I had the pleasure of working with Rob Moran again, from whom I purchased another vehicle from about two years ago. Both times, I was unsure if I would purchase the new car. But Robs product knowledge and helpful advice left me feeling confident in the purchase of a new vehicle. My wife and I really enjoy our new Camry. I would (and have) recommend Lawrence Toyota to family and friends who are looking to purchase new vehicles. I do this because of the excellent sales staff as well as the great service people. During the entire process of purchasing the Camry, the salesperson I worked with took the time to answer my questions fully and made sure both me and my wife were happy with the transaction and followed up after the purchase to see how the car was performing. He made the experience of purchasing a new car enjoyable and I hope to purchase my next vehicle from him at Lawrence Toyota.

Jeeper

Jan 11, 2012

We picked up a used Jeep Grand Cherokee from this dealer a month ago. The sale process was no-pressure and fairly straightforward but that's about the only good thing I have to say about this dealership. Although the vehicle was purchased As-Is, we were told that all vehicles undergo basic safety inspection & maintenance. We were promised that the oil would be changed and safety equipment (brakes/tires, etc.) would be checked. After waiting the 1 month (yes... 1 month) to finally get our registration and tags, we took the vehicle to be inspected only to find out that the oil was black AND LOW and hadn't been changed, the brakes were dangerously worn, and the heater-core was bad. Being an As-Is purchase, I don't blame them from the heater core (a $1400 repair on the Jeep GCs) but to have brakes in the condition that I saw they were?? Thats absolutely unacceptable. The pads were nearly down to nothing and the rotors had dangerous heat spots... which can lead to cracked rotors - which can be deadly. We failed inspection and had to pay $500 to get the pads and rotors replaced. There's no way any mechanic could've taken a look at that car and deemed it safe to drive. I would have preferred some honesty up front instead of outright lying putting myself and my family at danger. STAY-AWAY

scotty0932

Jan 10, 2012

Nice experience..It been a very long time since I purchased a new car and I'm still very excited and love my new corolla.Mike was very helpful and I'm sure he did everything he could to fit it into my budget and help me get the car that I really wanted.His sales manager was a typical car salesman and that was to be expected but he was also nice and helpful to fit in my budget.The follow up courtesy was also very nice and impressive so I feel I made the right decision and feel comfort in being backed by toyota..Im sure I'm gonna be very satisfied with my new car and good service..Thanks Mike....Sincerly Scott Whaley

mfeldenzer

Jan 5, 2012

Today I went for the 2nd "free" oil change on an '08 Highlander bought 6 months ago in 8/11. As usual, I was told it would be less than an hour but at 90 minutes they came to say it'd be a few more minutes and I need back brakes (on a Cert. Toyota bought 6 months ago?)..."sorry, just give me the car". Well at the cashier's window I realize they had the wrong car AND they couldn't immediately find my car.20 minutes later....they find my car at the back of the lot...ALMOST 2 HOURS FOR AN OIL CHANGE! (and not the 1st time)....how free is that?! Please take down the "Express Lube" sign guys.I will either be getting these done at another Toyota Dealership or paying for them somewhere else and getting an extra hour in my day.Take from someone who owns a business....the most powerful marketing is 'bad word of mouth'...every screwup gets told to 10-20 people! Free oil changes are costing you more than $5 in oil and $10 in labor, they're costing you customers.

lucky

Dec 31, 2011

I had a very good experience at the service department and would recommend it to my friends and relatives.

toyota fan

Dec 22, 2011

my experience was good, but i really wanted to get a better price than i did. i tried to buy private before coming to lawrence toyota, but all the cars i was interested in were over 50 miles away, a hassle. sales guy was very nice, not pushy at all, which was nice.

Senior

Dec 2, 2011

Service done promptly at scheduled time and with no inconvience. Friendly and helpful reps

Sherivnj

Nov 21, 2011

Mitch made the stress of acquiring a new car as effortless and stress free as possible. His experience and professionalism was evident throughout the entire process and he was a pleasure to work with. I had no intentions of acquiring a new car but I left with the car of my dreams thanks to Mitch!

wseese

Oct 7, 2011

Absolutely horrible service. They had made a deal with me to make payments, as I am a disabled Veteran on a fixed income. They knew the story behind the car I traded in originally so there shouldn't have been any problems. Today I wake up with a repossessed car and Toyota is claiming they never made these deals. All this after I just paid them the last payment for the down payment last week. Now they claim not to know what we are talking about and we have no papers saying anything about these deals because Sammy was out neighbor and he was working with us directly. So if you trust these guys then you must have voted for Obama. Good luck everyone! Heed my advice though please.

yoohoo

Sep 18, 2011

Bought a toyota tacoma from this dealership, went to several other dealers before I went here. They gave me the best price for the vehicle, they were not high pressure nor were there any scams. Just be warned about the credit manager he loves to sell you extras.

jkelsey4

Aug 30, 2011

Tim was very friendly and helpful. He helped us get the car we wanted at the price we could afford. Next time we need a car, we will go to Tim. I highly recommend him for your next Toyota purchase.

jeancosta

Aug 8, 2011

I was fortunate to have Mitch Borbridge as my salesman. Mitch is professional, thorough, helpful and pleasant. He presented all of the necessary information to me without being "pushy." He prides himself in serving others. His service did not end at the sale of my Prius. He extended his assistance and indicated his availability to help with any questions I might have (which I did). You are very fortunate to have Mitch on the Toyota staff and hope you appreciate him as much as I do!Jean Costa

dsufootball77

Aug 6, 2011

Ivan and Hayba were a pleasure to work with! They were knowledgeable, friendly, and did not pressure a sale. They listened to us and worked with us to find the right car. From top to bottom, the people who work in this dealership make the car buying experience enjoyable! If you are in need of a new car, I would definitely go to Lawrence Toyota.

marvin chodes

Jul 27, 2011

I went to Lawrence Toyota Scion (LTS)to have minor servicedone on my 2009 Toyota which nearing lease end. I went to thesales department to see if it was worth turning in my leasedToyota 2 months early. I have leased Toyota and Lexus cars forover a decade and I had a lot of questions. I spoke with MikeHillocks. He was both patient and informative and was able toget me a deal that was better than my expectations. I would nothesitate to reccomend him based upon my experience today.

kot

Jul 24, 2011

I spoke to 3 or 4 different Toyota dealerships in the area. One was extremely high pressure, one was unprofessional, another was simply obnoxious. Joe and Lawrence Toyota stood out, they were low key, soft selling and gave you space. They understood that buyers need time to make up their mind and they certainly provided the space needed. Overall, Joe DiStefano is highly recommended as is Lawrence Toyota.

Rafikayoub

Jul 18, 2011

For a smooth transaction between buyer and seller. No time was wasted and we were respected. If I buy another Toyota there is no other dealership I would except the highest quality service from

gretizel

Jul 16, 2011

Lamore was very friendly and professional. He had a no pressure approach and made us feel comfortable in the buying process. He explained everything in great detail. We had a good experience with Lawrence Toyota.

mhwbcw92

Jul 10, 2011

Great experience.... glad to buy from Leo (Internet). Helped us with our credit issues and handled the situation excellent. Love the new Camry. Will be back to get another Camry when our other Camry with 230,000 miles someday needs replacement. For now we have 2 Camrys!

poornasripati

Jul 7, 2011

overall I had a pleasant experience with no great price negotiation which was surprising. They gave a good price and provided other services as required. I drove back my car in less than three hours which was great.

any user

Jul 6, 2011

Good salesman. Very efficient. Made the deal through professionalism and flexibility. We were inclined to go with Toyota because we have one and know the quality.

119selbey

Jul 5, 2011

My husband and I were very pleased with the service we received at Lawrence Toyota. First I would like to note the level of professionalism and honesty I received on the phone with the sales manager before coming to the dealership. His courteous manner is what made my decision to come into Lawrence Toyota. Upon arrival we were greeted at the door. We were given Mike Lubosco as our sales person. He was very polite and knowledgable about the vehicle we were interested in. The process went very quickly. We were given a tour of the service department. It is nice to find a place that knows how to conduct good business. This is very rare today. Especially when it comes to buying cars. Most cringe at the thought. However Lawrence Toyota made it painless. Mike Lubosco even followed up with a call two days later and asked if were doing okay with the vehicle purchased and that if we had any questions he is there to answer them for us. Many Sincere Thanks,The Shields

Ed C

Jun 26, 2011

I had researched the prices of Toyota Camry XLE's at several dealerships and the best deal appeared to be at Lawrence. I went there and talked to Leo Morales to verify and get a quote. Leo worked through all the variables and cost options and presented two alterntaives. Given I had already researched prices etc, I knew both options were the best I had seen.Leo did not pressure me, was very honest and overcame some obstacles I had presented to him. I also talked to the Harry Gallo, the business manager, who also presented a deal "I could not refuse".Leo and Harry went out of their way. Leo did me a favor I won't go into but one he didn't have to do.I have bought a lot of cars and this was the best overall experience I've ever had.

peccic

Jun 23, 2011

With a dizzying array of choices out there when buying my new car, Mike Lubosco was supremely helpful in helping me make the right choice in making my purchase. Couldn't be more satisfied with the customer service and purchase.

ToyotaOne

Jun 23, 2011

Just all round great man that help me buy a car when needed. I'll recommend him anyone that is going to or lease a toyota anytime in the future.

singer333

Jun 20, 2011

Sales team was very honest to deal with. Very smooth process. Gave a good deal on the purchase and the trade-in. Dealer was motivated to sell the cars. I live 25 minutes away, however I was so pleased I would go to Lawrenceville first the next time I need a new car.

JessieSuro

Jun 15, 2011

We had been searching for a Prius in the color we wanted with the options we were looking for. We talked to some not so friendly dealers over the 2 weeks that we searched. Lawrence Toyota was helpful from the very first phone call. Customer service was exemplified every step of the way from vehicle discovery to delivery. I value the service I received from Mitch and Mary Beth and will definitely come back again.

bopon71

Jun 14, 2011

For scratch on a bumper i was charged $500. The price of work was identified as $120 by third party company.Lawrence Toyota lost another customer.

whunsicker

Jun 14, 2011

The sales staff exceeded my expectations in assisting me in the purchase of a new Toyota Corolla. They went out of their to make it possible for me to purchase this vehicle. I will be maintaining my new vehicle at Lawrence Toyota and when I am ready to purchase another vehicle I will go back.

lindykr

Jun 10, 2011

Great service,very professional friendly people! I would recommend to my friends and relatives who are interested in purchasing toyota. Very different from the last dealership I purchased my car from. No regrets!

mckoeppel

Jun 10, 2011

I have been going to Lawrence Toyota for years and have always been very satisfied with sales and service. Glen was a pleasure to work with and was very helpful in assisting me and had some great ideas on what I should purchase. I look forward to coming back when my lease is up!

jillclaudio

Jun 6, 2011

Lawrence Tyota is a great dealership. They go out of their way to provide great customer service while offering a terrific product. My salesman, Robert Moran, was smart, courteous and knew his product inside and out. He worked hard to get me a great deal and most important he respected my budget and knew that he had to stay within that parameter. He took the time to answer all of my questions and was a pleasure to work with.

tas

Jun 6, 2011

I bought a new Rav4 from Ivan Vaden. Ivan was great to work with. He was knowledgable about the car, listened to concerns and questions carefully and seemed interested in making a sale without being the least bit pushy or aggressive. I'd recommend him to friends and family without reservation. I did see another salesman at the dealership treating a customer in a notably hostile manner and would have walked out in heartbeat if that had happened to me. Thankfully Ivan and everyone else I dealt with there was professional and pleasant.

kristyleigh86

Jun 2, 2011

Mike Lubosco was a great salesman. He answered all of my questions and if I didn't understand something he made sure to explain it in a way where I would understand it. He also worked with me to make my Corolla affordable for me. Overall Mike Lubosco provided great customer service and I would refer anyone to him for a car purchase.

Our new car

Jun 2, 2011

We visited a number of dealerships and appreciated working with Leonardo at Lawrence Toyoto when we purchased our new RAV4. We were able to accomplish a lot over the phone and he was able to secure the car/model that we wanted within a day. We would recommend this dealership for a new car purchase.

drkenmorrison

May 27, 2011

I came in looking for information and hoping for a a car deal I could feel good about. I was given the information I needed and a car ride that helped me make a clear choice of the model I wanted. I knew the vehicle price points before I got to the dealership. Making a good deal for me took time and the give and take of negotiating was worth it. There was no pressure and I was treated with great respect by everyone. I drove home in a new Toyota Camry this afternoon. I highly recommend this dealership.

kraffert

May 26, 2011

Joe was great to do business with. He was very calm to work with and made the buying situation very easy. I liked being able to drive the car on the highway. We had also been to Honda and Ford the day before and they just drove us around the block. Also the price was great in comparison to Honda and Ford. Money was a huge factor in which car we purchased and we were surprised to find such a great car at a better price then any other dealer offered. I am really happy with the car. I love the new shape of the 2011 compared to the 2005. It made it easy to buy the same car because we knew the quality would be the same or better however the style was something new and modern which made it feel like a truly knew car. Another point we loved was that we got money off based on services we had previously paid for at the Toyota service center. It showed you appreciated our business. Finally I am excited about the graduate program Joe told us about where after you graduate college and get a job you can get 1000 dollars rebate on your next lease. I am hoping that once this lease is up I will qualify for that discount program and hopefully lease another toyota.

synelson

May 25, 2011

I'd like to thank Ivan for being so personable and friendly. He gave me no pressure and did an excellent job at sticking to the price I could afford a month. He made me feel quite comfortable. He is also very good looking and it was a pleasure to be in his presence. Trust me he will have no problem making sales with the ladies!!Marybeth missed her calling and should have been a comedian. She has a great personality. She as well put me at ease and made me feel very comfortable when signing the paper work. No pressure which is what I expected.Overall I am very pleased with the service I got at Lawrence Toyota. I only drive Toyota and this is my 3rd car that I've brought from them. I would recommend anyone to purchase from them.Please thank them again for their niceness. Times are hard and tight for everyone and yet I was able to leave with a brand new 2011 Corolla because of IVAN and MARYBETH. Yippee!!!GOD Bless and Thanks again,Sylvia NelsonEwing, NJ

banchinsko

May 23, 2011

A very pleasant visit and purchase of our 2011 Toyota Corolla. The salesman was polite, kind and not pushy. He was very helpful and went out of his way to help us with our financing and vehicle information. The finance manager was also very good. I would continue to recommend and take my vehicle for service at Lawrenceville Toyota.

jmaroney181

May 19, 2011

This was my 14th Toyota I purchased at this dealership. I also get my cars serviced at this dealership. I purchased the last 4 vehicles from Bob Moran , and my daughter purchased her first Toyota a year and a half ago with Bob as the salesman. She previously only purhased BMWs.

matamoros69

May 19, 2011

I wanted to trade in my 07 Quest for a Toyota Sienna. As soon as I arrived, I was greeted by Mr.Vakser. He was very friendly and I explained to him what I needed and he said he will do everything possible. Mr. Vakser made us feel very comfortable and it made it easy for me to do business with him. He kept me posted on everything that was going on and made the transaction smooth. I have already referred several of my friends to Mr. Vakser.

ilagand

May 18, 2011

I am happy with my 2004 Toyota 4Runner and purchased a new RA4 Sport this time at the same Toyota Lawrenceville dealership. Glen was very helpful, courteous, and provided us extremely professional sales service. We also enjoyed working with their Financial Officer, who has sense of humor, and showed us all the possible options to save money. If you are looking for Toyota car to lease/purchase, I recommend you see Glen Broesler at this Toyota dealership.

Larryg4178

May 17, 2011

I thought Ivan Vaden was a very fine salesperson, friendly, helpful, reliable, attentive to my needs, and extremey courteous. Jim Orozco the Sales Manager initially gave me an extremely fair price on a new 2011 Corolla with my 2009 Corolla as a trade in, and when I found another Toyota dealership (Team in PA) that went $300 lower, Jim Orozco matched the price. So since they are closer to where I live and work, and I always bring my car into this dealership for service AND am happy with them, I chose to buy it from Lawrence. Everything was handled by everybody professionally and courteously.2 years ago when I bought my 2009 Corolla, Lawrence could not give me a price that another Toyota dealership could. Interestingly enough, it was because Lawrence had a different Sales manager back then so I can understand why in the past people may not have been happy with this dealership for New Car/Trade-in purposes.Lawrence, however has ALWAYS had excellent service. I have been bringing my car into them for service since 2001, and many times things that went wrong were covered by the warrantee and I didn't even know it until they told me and charged me nothing. They shuttle me back and forth to work when I bring my car in and if I have to leave the car overnight they give me a loaner car for FREE!I would indeed recommend this dealership.

mcastronova

May 16, 2011

The internet buying experience surpassed all of my expectations - I will never haggle for a new car purchase again. Pom Srey was extremely attentive to detail and prompt in his response to my inquiry. His follow up by telephone was professional and nonintrusive and his email response to our conversation resulted in the purchase of a new corolla - exactly to my specification. My visit to the showroom was equally positive. The vehicle in question was waiting at the door for a test drive and the paperwork was handled efficiently. My follow up with Business Manager, Harry Gallo was also handled professional and efficiently. An overall excellent experience - so happy I left the comfort of my hometown dealership and ventured to a neighboring town!

bobok43

May 5, 2011

Great experience buying a car from Lawrence Toyota. Helped by the Aalesperson and the Sales Manager. I wanted a Highlander. They explained all the models and the features really well. Then, they took me to the lot and showed me every Highlander and opened them so I could see the interiors. They offered me a test drive but I already did one before. They did explain the 24 month free service and showed me the service department. We then put together what I wanted in model and features, reviewed the cars again and I selected one. We finalized the price to our mutual satisfation and I purchased the car. In a brief time, they handled all the paperwork and I drove the car home.Both Jim and Mike were very knowledgable and helpful. In addition, they had very positive and friendly attitudes.I would definitely recommend the dealership to friends and members of my family.Everyone was very professional and couteous.I left as a fully satisfied customer driving the car that suited me perfectly.Please note that we put the car in my wife's name but the car is me.

Lauren Temple

May 2, 2011

I had been contacted by Don regarding new Rav4 options that were available since my Rav4 was a 2008. He explained what the finance incentives were and their impact on pricing for a 2011. He spent time with me reviewing and testing the new 2011 Rav4 and also the Highlander. He even had the patience to put two of the vehicle colors I was interested in side by side for review. Final decision was on the new Highlander and it was a great choice. He was very helpful and made sure the experience was great. Only comment I have is that the detail department could have done a little better job of prepping the vehicle, but then I'm extremely fussy about the care of my vehicles and just hate any water spots on the exterior and mud/dirt on the under carriage or wheel wells.Overall I was extremely pleased with the process and promptness of the service and experience.

New to SUVs

Apr 28, 2011

Lawrence Toyota had a bad rep, but it's the closest Toyota dealership, so I went there anyway. The experience was a pleasant surprise. The salesman was the most informative of any we talked to, the price was the best of all the Toyota dealerships I contacted, and the sales experience was no worse than usual. After I bought the car, the salesman continued being helpful, even setting up my cell phone for the Bluetooth connection for me! Overall, A+, mostly because of the salesperson.

kchilton

Apr 25, 2011

Glen made the entire experience quick and painless. Giving back a lease was never this easy! Glen was a pleasure to work with. He allowed us to review all the details of the new lease and never put any pressure on us. We had such a great experience with him that we decided to lease another car the following night! I already gave his card to my parents for their next Toyota purchase.

rmonte

Apr 22, 2011

Glen was a wonderful salesman. He was friendly and knowledgable. He understood our needs and requirements from the beginning of our visit and did not waste our time trying to steer us into another direction. We did not feel pressured, overwhelmed, or frustrated when we were dealing with Glen, like we were at other dealerships. We have always liked Toyota in general for quality and price, but have not always had luck in finding a good salesman - now we have. I would definitely recommend Glen to family and friends.

upstager2000

Apr 17, 2011

With the exception of the hard sell on the extended warranties, and services my experience was very good. Rob Moran the internet salesman made purchasing the vehicle from him a no brainer. His pricing was transparent and and complete, in other words, when I walked into the dealership I knew exactly what the amount of the check would be, including taxes, tags and prep. I can not say the same for finishing the purchase with the manager. I ending up buying a product I did not want just to get out his office. I later called and canceled the purchase but the experience left a bad taste in my mouth.If I were to buy again, I would come in with the check written and insist on Rob completing the sale.

jimtimnj

Apr 15, 2011

My Toyota experience was very good over all. Leon Vasker spent time both in his office and on the phone during our selection of a vehicle. He was always informative and courteous. When it was time to buy the Camry, the negotiations although lengthy came to a satisfactory agreement. I would recommend Lawrence Toyota and Leon Vasker to any of my friends interested in a new car.

klindsay

Apr 13, 2011

I didn't care for the service or the sales man at my local toyota scion dealerships so I called lawrence toyota to get a price on a 2011 scion with and without fog lights and a spoiler and also wanted to know what my payments would be. Well the manager fred called me and then told me he would have robert moran call me right back and boy did he. He gave me all the information I requested.I was so impressed that I got in my moms car and we drove to lawrence toyota and bought the scion.What a great friendly place to do business.

PWIL53

Apr 10, 2011

THE LAWRENCE STAFF IS EXCELLENT, VERY PROFESSIONAL. WE HAVE PURCHASED OUR VEHICLES AND SERVICED OUR VEHICLES WITH LAWRENCE TOYOTA WITH EXCELLENT RESULTS. THEIR SELECTION OF VEHICLES IS QUITE EXTENSIVE. IF I DESIRED A NEW CAR, TRUCK, FOUR WHEEL DRIVE VEHICLE THEY HAVE A FINE SELECTION.

Dgall11303

Apr 8, 2011

My wife and I did much of the research online, so when we went in to the dealership to test-drive a 2011 Rav4, we knew exactly what we wanted (color, trim line & options). Pom Srey met us at the door and immediately built an easy rapport. He took us out to the lot and very quickly located the exact SUV we were looking for! After the test drive, Pom expertly answered all our questions and we were ready to move to a purchase. That's when everything came to a crawl. The whole process to get to a final number, appraise our trade-in, and move on to finance took way too long - about three hours. Once we made it to the finance dept, the experience turned very good again. The warranty programs and options were very clearly laid out, and the whole process was very quick. So, except for the middle part in which we had to deal with sales manager popping in and out, and the stalling tactics that went along with it, the total buying experience was good.

alisz1980

Apr 7, 2011

Rob was great, he promised I wouldn't be shuffled around and I wasn't. When I got to the dealership none of the numbers had changed from the ones promised over the phone. He told me he'd put me in a car that day and he did. Thanks again, will be back.

Mariot

Apr 4, 2011

My husband and I feel lucky that our Sales Associate was Leon Vakser. He was pleasant and patient throughout the whole process. We knew what car we wanted to buy and the dollar amount our monthly payement should reach up. There was then plenty of room for temper to flare up during the negotiations. Leon kept his cool though and tried to meet us half-way. We're very grateful. We've been doing business with Lawrence Toyota for about 20 years. This experience is so far one of our best. I sure will recommand friends to Leon Vakser.

UDAYBHAS88

Apr 2, 2011

My Toyota buying experience was excellent from the minute I walked into this dealership. I was greeted immediately by Leon Vasker (sales consultant), who actually spent time listening to all of my wants and needs regarding my new Toyota. I found and purchased my first Toyota within few hours. Everyone I came in contact with that evening from the Sales Consultant and Finance Manger were extremely professional and took the time to listen to my wants and needs. I felt no pressure or intimidation from anyone. I actually felt as if I had met these people before. My delivery the next day went very smoothly and all of the equipment in my new Rav4 was demonstrated with much knowledge about the car that was sold to me. My entire buying experience at Lawrence Toyota-Scion was a pleasure and I would highly recommend this dealership to everyone who is interested in purchasing a Toyota!!!!

Lauban

Mar 31, 2011

I have purchased 8 Toyota's over the past 17 years. I have always had my cars serviced at Lawrence Toyota. My husband was a salesman at Lawrence Toyota until his untimely death in 2007. I have paid plenty of money for service on my cars. Since the death of my husband I experienced a period of financial hardship which resulted in three return checks to Toyota for service on my 2006 Rava 4 which has numerous problems and constantly runs out of oil. In each case I was called by Neil Farrell regarding my overdraft and I immediately went into the dealership and paid the check in cash as well as any fees incurred. On 3/17/11 I called Toyota to inquire about an oil change before taking a trip out of town and I was told that I could wait until because of the miles on my last oil change. While on my trip it was discovered that once again I was completely out of oil and I had to purchase two quarts. When I spoke to Neil he told me to bring the car in for an oil change and Toyota would take care of it. I did bring in the car and it was determined that I needed a lot more work done including a new battery (however I just purchased a new battery in May,2011). I dropped off my car on 3/31/11 for this additional service and I received a call from Neil about 4:30 p.m. informing me that my car was ready. I arrived at the service department and wrote a check for my car in the amount of $454.80. When I handed my check to the cashier she very rudely announced that 'they could not take my check'. I asked this applied to everyone and she replied "no, just yours". I am extremely upset, I have paid thousands of dollars to Lawrence Toyota over the years, I do not owe Lawrence Toyota any money and at the very least Lawrence Toyota should have notified me in advance that they would no longer except my personal checks. I have never been treated so unprofessional as to have a rude cashier announce to everyone in line to a 17 year plus customer cannot paid by check. I suppose I am the first customer to have an overdraft and there is not a procedures in place to address these issue. Therefore I have no choice but to rate this dealership at the bottom for professionalism. I spoke with numerous people regarding the device on this car and no one said that my checks were not acceptable. When I complained to Jack Donaldson the Manager, he mumbled a weak apology. I left the dealership and I was still experiencing trouble with my car idling. When I call Jack I was told by Tim to come back, I did come back and I was told by Doug to give the computer a night to reset and call tomorrow. I returned home and tried to take the key out and the key broke. I called Lawrence Toyota agin at 7:30 p.m. and I was told to come in tomorrow because they were closing at 8:00. However according to my recent receipt parts and service hours are Mon-Fri 7:30-9:00 p.m. Quality of work and Customer Service rated (1).

kevin1057

Mar 29, 2011

Bought a 2011 Prius 2 around market avg price.Although I got a lower quote from another dealer, it was easier to work with Mitch.After requesting for an online quote, he called me immediately and gave me a decent price. Other dealers came back a day late and made me jump through hoops to get a quote. Then, they didn't answer my follow up calls. Mitch always answered his own phone.-kh

nataliebrooke09

Mar 29, 2011

I just bought a new Toyota Corolla and I absolutely love it. The service at Lawrence Toyota was above and beyond. The staff is very friendly and makes you feel right at home. They were thorough while going over paper work and the car features. I have no qualms about sending my friends and family their way in the future as I am confident they will be taken care of, and go home as happy as I am in their new Toyota. I highly recommend their services if you are shopping around for a new car, you will not be disappointed.

JoeMarHolts

Mar 28, 2011

We worked thru the internet sales for the first time. It was a great experience. We could do a reasonable amount of research prior to actually contacting the dealership. Once we did contact the dealership, we were connecedt with Leo Morales who was simply one of the nicest and easy going people we've ever dealt with. He was extremely helpful. He answered all of our questions at the time and is still available for more questions. The dealership was equally good. They all make purchasing a car very nice from their general attitude towards customers to the extremely nice waiting area. Overall, we were very impressed and look forward to continued dealings with them in the future.

ALICARTIG

Mar 27, 2011

LEON VAKSER AND ANDREW BRAND ARE A GREAT ASSET TO THIS DEALERSHIP. LEON IS A TERRIFIC SALESPERSON WITH PATIENCE AND UNDERSTANDING. I APPRECIATE LEON FOR TREATING ME LIKE A FAMILY MEMBER INSTEAD OF SOMEONE TRYING TO PURCHASE A VEHICLE. HE GAVE ME FACTS ON ALL THE VEHICLES I WAS INTERESTED IN AND SUGGESTED I GO HOME AND THINK ABOUT WHICH ONE I WANTED. ANDREW BRAND THE FINANCE MANAGER MADE IT POSSIBLE FOR ME TO GET THE 2011 CAMRY SE. I WILL RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS BECAUSE OF MR VAKSER AND MR BRAND.

goofyqt4u

Mar 27, 2011

I have plenty of Toyota dealerships near my house but I always take the time to go to Lawrence Toyota! This is the 3rd car purchased in my family in the last three years and the service at this dealership is excellent. The cars are great, the people are great, and I will continue to give my business to them in the future!!

jspascale

Mar 26, 2011

I had a terrific experience with the leasing of my Toyota Camry. Ivan was our salesman and very knowledgeable about the Camry. I liked the fact that he walked me and my husband around the car to point out and describe many of the features of the vehicle. I ended up getting the car that I had wanted at an excellent price. Andrew took care of the paperwork and was very courteous and efficient as well.Ivan is very professional and his follow-up with me was terrific. We will most definitely be back to this dealership for our next Toyota.

lovevlf

Mar 26, 2011

The experience of buying my new toyota was exceptional. Everyone we dealt with was professional, extremely knowledgeable, patient, friendly and helpful. They handled all the paperwork and made sure I understood everything I was signing. The service was thorough and swift. We got a great deal and they made sure that any applicable rebates or refunds we were entitled to were given to us since we previously bought a Toyota from them. They answered all our questions thoroughly and even answered questions that we may have in the future. This service was 'the best' and all was done in a swift manner. I would highly recommend them and we are sure we will be buying our next Toyota from them. Thank you Lawrence Toyota for providing such excellent service and having such an exceptional staff.

eemialove

Mar 25, 2011

The service is good and I tried two cars before I finally decided to buy one of them. The salesperson is nice and patient. And I'm quite happy with my new car. I forgot to bring one of my documents and the dealer was so nice that he just allowed me to show him after I'm back. So I drove the car away the same day I tested it.

gallousmc

Mar 20, 2011

It was the best car buying experience i ever had. I knew what i wanted and my sales person worked with me to get that . Th price was over $700 less than i quote i received locally. No pressure , no games , no trying to sell me what i did not want. the vehicle was prepped and ready for me before i finished my paperwork . The honesty and up front pricing was what sold me.My wife wants a toyota for her next car and we are going to bob and lawrence toyota with hesitation when that time comes. She would like a hybrid but we she doesn't know which one. I know i will get a great deal at Lawrence Toyota. With the internet today you know going what the dealer pays for a car so you know if you a getting a good deal or not. I go a Great deal.

jasonk

Mar 20, 2011