Used Cars for Sale at Tempe Honda in Tempe, AZ

DL

Jun 18, 2016

Just bought another car from Tempe Honda.... they are an excellent dealership. The whole team worked hard to find a car that fit my very narrow monthly budget. I've worked with the service department before for my older Honda.. the service department is very honest. In the last 14 years I've had nothing but excellent service from Tempe Honda. We will continue to purchase cars from this dealership and service them there as well. My friends who have purchased/serviced cars with Tempe Honda have had the same experiences.

Mamahood

Jun 17, 2016

I chose Tempe Honda from looking at reviews online to see which one had the most appeal to me. I must say that I was very happy with everyone I dealt with at Tempe Honda, especially Brent Schinbeckler he was calm, honest, funny and professional. He made my daughter and my buying a car a most pleasant and easy experience. Richard Wyckoff was also very thorough and made the finance part easy to understand. I will recommend Tempe Honda to all my friends and family for their future purchases.

TERRY WOODWORTH

Jun 5, 2016

Had a couple maintenance issues that were repaired as requested and had recommended service for mileage as specified by Honda. I have enjoyed fast, affordable and thorough service for both of our CRV's from the Tempe Honda service team always.

Roger

Jun 4, 2016

Our sales rep Rich Edis treated us fairly. He showed us the current value of our trade and the value of the purchase. When we left we felt that we had negotiated the best deal for the vehicle we were after and we felt we got it at a fair price. We were not shuffled off to any other people during the purchase process. We were not badgered and we didn't feel threatened.

rangeloni

Jun 4, 2016

Our sales rep Rich Edis treated us fairly. He showed us the current value of our trade and the value of the purchase. When we left we felt that we had negotiated the best deal for the vehicle we were after and we felt we got it at a fair price.

Wenmo

May 29, 2016

I have been shopping around PHX area. I got a few quotes before I walked into dealerships. Most of them play games with you, especially if you are a foreign people (from my own experience). However, Tempe Honda is be much much better. It is easy to talk about the deal and they are willing to do their best to meet your expectation.

Stan the Man

May 22, 2016

Always pleasant, got Shuttle ride home while car being serviced. Had staff advise on brakes, were inspected and sais didn't need replacement yet, had a/c serviced and set back to factory specs....blows cold as ice again. I wouldn't take my Honda Accord anywhere else for service/.

Sg0123

May 21, 2016

I had a great experience at this dealership. This was my first time buying a new car and the employees walked me through every step, and we're very friendly! Thank you!

Alex V.

May 17, 2016

I had a great experience with Efrain as my Service Advisor. He did an awesome job in remedy an issue I've been having for a while in which others didn't do much about. He was very proactive in contacting the right people and getting the parts covered and warranty. I am again pleased with the standing customer service displayed at Tempe Honda and overall satisfaction with my owning my first Honda Accord! Kudos. I had a great experience with Efrain as my Service Advisor. He did an awesome job in remedy an issue I've been having for a while in which others didn't do much about. He was very proactive in contacting the right people and getting the parts covered and warranty. I am again pleased with the standing customer service displayed at Tempe Honda and overall satisfaction with my owning my first Honda Accord! Kudos.

F.S.

May 17, 2016

When I bought my 2011 Honda Fit from them back in 2011 they were top notch and I can honestly say it was the best car buying experience I had. In contrast this past month, when we were notified the Honda Fit was part of the airbag safety recall, has been the worst customer service experience. From the first moment of contacting Tempe Honda about the recall letter to today when I picked up my car it has been nothing but a tremendous stress and headache. Never have I been treated with such disrespect and lack of professionalism. They are awesome when they want you to buy a car from them, after they have your money the attitude changes. For the most part they were polite and smiled but you could tell everything I requested they do they did begrudgingly. To top it off Honda Corp still has not gotten in touch with me as was promised and it been over a month. Tempe Honda and Honda Corp made excuses and neither took responsibility for anything. Buyers beware, you have been warned!

nurseflo

May 16, 2016

When I bought my 2011 Honda Fit from them back in 2011 they were top notch and I can honestly say it was the best car buying experience I had. In contrast this past month, when we were notified the Honda Fit was part of the airbag safety recall, has been the worst customer service experience. From the first moment of contacting Tempe Honda about the recall letter to today when I picked up my car it has been nothing but a tremendous stress and headache. Never have I been treated with such disrespect and lack of professionalism. They are awesome when they want you to buy a car from them, after they have your money the attitude changes. For the most part they were polite and smiled but you could tell everything I requested they do they did begrudgingly. To top it off Honda Corp still has not gotten in touch with me as was promised and it been over a month. Tempe Honda and Honda Corp made excuses and neither took responsibility for anything. Buyers beware, you have been warned!

Kevin Tressel

May 14, 2016

Fantastic .. Kevin Tressel was exceptional. He arranged for a Rental car while we waited for the Parts to fix the recall issue and took care of all the needs. Kept me informed of the status and as soon as the parts came in worked with me to schedule the fix and got it taken care of. Just superb service.

Lil_addis21

May 1, 2016

I dealt with Rich Edis, he was the most helpful car salesman I've ever dealt with. The Way the dealership cared about you and they weren't like normal, rude salesmen. I had a great expierence with this dealer and I will most definitely go back. When you go in the dealership request Rich Edis!

Bill T

Apr 23, 2016

David Hudson - 5 out of 5 Stars - Excellent Service - Enjoyable Experience. David consistently achieves the highest Standard of Excellence in Customer Service, Customer Care, and Customer Satisfaction!

Stec22

Apr 17, 2016

I ordered s new Pilot from Christian; he answered all questions to my satisfaction. No pressure to get more than I needed. I will continue to buy all my vehicles from Tempe Honda!!!!

Veronica P

Apr 14, 2016

I have loved the Tempe Honda service experience, since day one. I bought my Accord at Tempe Honda and have only had it serviced there. I really enjoy having a service adviser assigned to me as he knows my quirks and my car, for 7 years now. And you get a free car wash! The waiting lounge makes you feel at home with everything you need, coffee, tea, TV, papers. If needed here is a shuttle to take you where you need to go and bring you back. They have you covered for all your needs and think of everything. Special thank you to David for 7 years, who takes care of "us" when we get there! I love my Accord and Tempe Honda!

Mike B.

Apr 2, 2016

Completely painless and enjoyable leasing experience. Everyone at Tempe Honda made us feel welcome, put no pressure on us whatsoever, gave us a great lease deal on a 2016 Accord LX with all the features I needed. I could not be happier with the service I received from Art Ocana (salesperson) and Reece (finance). Professional but personable, no pressure, very pleasant, great rapport, they took ALL the headache out of leasing a new car. I am very happy with the product and the treatment we received. If I could give them a 10 out of 5 stars, I would. Tempe Honda could give lessons to other dealers, in my opinion. Thank you for a great experience!

asu174

Mar 31, 2016

Great car buying experience! Helped a friend buy a CRV. There was some haggling to be done, which I enjoy, but there weren't any tricks like crazy $ for add-ons. They moved as quickly as they good, with the only delay being on my firend's side of things. Tempe Honda was rest to go and Terry is a man of his word. I forgot the name of the sales rep and can't find her card, but she was great, too.

Stacey Hanson

Mar 29, 2016

I have bought and/or leased the last 4 of my 5 Hondas here at Tempe Honda and Christian made the experience so painless and pleasant. He was incredibly thorough and understanding to my family's needs and truly offered me some great options. I couldn't have asked for a better car buying experience! What a gem!

Stacey Hanson

Mar 28, 2016

I have bought and/or leased the last 4 of my 5 Hondas here at Tempe Honda and Christian made the experience so painless and pleasant. He was incredibly thorough and understanding to my family's needs and truly offered me some great options. I couldn't have asked for a better car buying experience! What a gem!

New Honda fan

Mar 27, 2016

I just moved to Arizona and wanted to buy a new car. I was more interested in buying a Rav4, but after test driving the Honda HRV, I convinced myself that this was the right car for me. I went to several Honda dealers, and found that every sales person I met was more pushy than the previous one, until I met Christian Vasilj from Tempe Honda. He was very courteous and respectful. This is my first car I buy in US and was afraid to go to dealers by myself, afraid of being cheated or "forced" to buy a car that I wasn't going to be satisfied at the end. Hopefully I met Christian and gave me the confidence to make business with them at the right price and terms. Thank you.

ThricePhxFire

Mar 23, 2016

Absolutely one of the best buying experiences I have ever had. No pressure and allowed me to look at vehicles without being hovered over. Gave me a great deal on my trade and financed me when my credit was not terribly great. Would absolutely recommend this dealership and penske dealerships in general.

Adalid Cruz

Mar 18, 2016

I spent a little over a month going to different dealerships to ensure I made the right decision. I was feeling overwhelmed with multiple dealerships blowing up my phone and being very persistent for me to buy. When I went to Tempe Honda, I was greeted by multiple sales agents, including one of the managers. They all treated me so well and genuinely seemed in helping as best as they possibly could. I had been so apprehensive for weeks about making a car purchase, but their honesty and genuine interest in my satisfaction as opposed to just making another sale really convinced me to make m purchase there. The sales agents I spoke to were Mike Johnson, Chris Miller, and Christian Vezilj and I would highly recommend all three of them if you ever consider stopping by Tempe Honda- thanks to them I now drive a 2016 Honda Accord sport that makes heads turn!

Vinod

Mar 14, 2016

The overall experience was awesome !! the dealers were very helpful and kind. I got my Honda Accord EX for a very good deal.

Sam85021

Mar 7, 2016

This was probably the best car buying experience we have had with a dealership. The sales team was upfront. honest, and best of all didn't play the typical game of using "voodoo" math during the negotiating process. Arriving at a price for the car was easy and best of all-no pressure!! You have definitely won over a word of mouth advertiser for your dealership. We will be back for our future automotive needs.

Krystalyn

Mar 6, 2016

They worked very hard to get me into a car I could afford. Art and Edward are the best!

Armsareus

Mar 4, 2016

Walked in on a Saturday appointment and completed the deal. In less than 2 hours. Discovered and issue with the A/C and they have stood 100%behind the vehicle in getting it fixed for us.

HondaLover

Mar 3, 2016

I had a great experience. I was actually dealing with three Honda dealers at the same time and I chose Tempe Honda because of the patience and well mannered staff. My salesperson Alex Figueroa was very insightful with tips and advice. Our Finance Mgr Casey Reece made us feel very comfortable thru the whole process. Definitely will be recommending this dealership to others.

Hopefully helpful.

Jan 31, 2016

We took our car in for an oil change and requested that they check for an oil leak. The Service Center came back with an estimate of work recommended totaling over $3,700. Cars resale value is around $5,000.We were told we had no choice for a $670 item (new oil pan) as the drain plug threading was damaged. This does happen with older Honda oil pans, so not totally surprised, but Big O Tires had been changing the oil on this car for years with no issue. We grudgingly paid the $670 and replaced the oil pan. This was NOT the oil leak problem. Remaining recommended work was over $3,000 - fix the oil leak - rear main engine seal ($1,324), plus replace the timing belt, water pump, and front seals ($1,094) - HOWEVER the timing belt wasn't required / recommended by the Honda service manual for another 15,000 miles, so where did they get that this was now required?. Power steering pump reseal ($357), replace the oil filter housing O-ring ($193), and a Distributor 0-Ring ($75).This seemed ridiculous, so we took the car to our local NAPA Service Center. Oil leak fixed for $160 total. It was the oil filter housing O-ring and the oil pressure switch (not even identified by Tempe Honda Service mechanic). It was NOT the rear main engine seal, nor the front seals. Power steering has had a minor leak for the past 10 years so not worth addressing. Car has not leaked any oil for over 2 weeks since NAPA completed the repair. We were sure glad that we went for a SECOND OPINION! Perhaps you should too!

Iris

Jan 27, 2016

I was skeptical at the beginning but after talking with Christian for a while I noticed he was a different salesman. He was very attentive, he seems honest and he clarified my questions been very nice and patience (I'm an English learner). I will be very grateful for your sincere help. Excellent service, thanks Christian! Good luck and blessings from the puertorricans.

Iris

Jan 26, 2016

I was skeptical at the beginning but after talking with Christian for a while I noticed he was a different salesman. He was very attentive, he seems honest and he clarified my questions been very nice and patience (I'm an English learner). I will be very grateful for your sincere help. Excellent service, thanks Christian! Good luck and blessings from the puertorricans.

Service is important!

Jan 23, 2016

Crappiest Service in the Valley? Go straight to Tempe Honda! Although the service person who met me at my car when I drove up was courteous, the manager is a phenomenal example of why people should be trained in customer service BEFORE they are given positions that require tact and an understanding of how to keep customers. This was the second Honda dealership I attempted to have a paint service done on my vehicle. The first apparently misheard the service request and had booked me for an oil change instead of the Auto Butler care for my vehicle. Although annoyed, I can understand that the person I spoke to on the phone may have had a miscommunication, and I was told that Tempe Honda handled the service. I arranged for the Auto Butler service at Tempe Honda via the internet and the service was accepted. Imagine my surprise when I drove up to the dealership and was informed that they would not complete the service. In fact, they didn't even offer it. When I spoke to the manager, who did NOT provide his name, he said "Why don't you call every dealership in the Valley. I'm sure one of them will handle the service and I wouldn't want you to waste your time driving around". As he said this, I saw at least 6 employees standing around chatting with each other. I would be more lenient if they were busy, but with that many free people an appropriate response would have been to say "let me check with other dealerships for you". The dealership where the vehicle was originally purchased is over 100 miles away and I was told "It's not our problem if you move".

TERRY WOODWORTH

Jan 20, 2016

I am a long time customer of this great dealership/service center. David Hudson is my advisor and has gone out of his way on many occasions to accommodate our needs. I was also pleased to see Shane back at Tempe Honda ... another familiar face and excellent representative of Honda. Great Job everyone!

Ken & Carole

Jan 17, 2016

We took about 3 weeks narrowing down our model choice and options while visiting 3 dealerships. We feel blessed to have dealt with Christian Vezilj at Tempe Honda, who was the most customer service oriented salesman we can recall in any dealings in 50+ years. He always was on time, courteous, genuinely eager to serve as we considered options and negotiated pricing, quick to respond to our steady stream of email followups, and ready to volunteer extra services that would help us understand the features of the CRV we zeroed-in on. Everyone we encountered at the dealership was courteous yet unobtrustive. Rich Wykoff, who had the tedious job of handling all the closing paperwork and offering a useful variety of insurance add-ons, went through the steps with great courtesy, understanding, and desire to be of real service. Both were eager to take whatever time we needed to work through our own process to understand and decide. This seems to be a true dealership philosophy put into practice everyday. We are confident you could not find a better car buying experience anywhere ... and expect their service department will reflect the same.

Ken & Carole

Jan 17, 2016

We took about 3 weeks narrowing down our model choice and options while visiting 3 dealerships. We feel blessed to have dealt with Christian Vezilj at Tempe Honda, who was the most customer service oriented salesman we can recall in any dealings in 50+ years. He always was on time, courteous, genuinely eager to serve as we considered options and negotiated pricing, quick to respond to our steady stream of email followups, and ready to volunteer extra services that would help us understand the features of the CRV we zeroed-in on. Everyone we encountered at the dealership was courteous yet unobtrustive. Rich Wykoff, who had the tedious job of handling all the closing paperwork and offering a useful variety of insurance add-ons, went through the steps with great courtesy, understanding, and desire to be of real service. Both were eager to take whatever time we needed to work through our own process to understand and decide. This seems to be a true dealership philosophy put into practice everyday. We are confident you could not find a better car buying experience anywhere ... and expect their service department will reflect the same.

Granny Driver

Jan 14, 2016

It was very low key and pleasant. I had some parameters--easy to get in and out and space for a wheelchair in the cargo area. Also, used and a budget of 12k. I had seen a Honda Element on your website, and I ended up buying it. Anthony was great to work with--very helpful and personable.

autoenthusiast

Jan 14, 2016

I want to thank Kevin Tressel for the best service I have ever received from a Dealership. He is professional, very knowledgeable, and mindful of my Honda's needs. I highly recommend Kevin T. for service work at Tempe Honda. Thank you Tempe Honda for hiring proficient professionals.Crystal H.

The Barker Family

Jan 12, 2016

Saad and the entire team at Tempe Honda provide a high level of customer service.We own 3 Honda cars and utilize Saad, Vince- in the finance team and Tempe service for all of our vehicle needs. We highly recommend them and will continue to purchase/service all of our cars from Saad and Tempe Honda.

John

Jan 10, 2016

excellent service,I met one of the best sale fleet manager is Christian Vezilj.He's very nice and excellent service.I give 10 star for him.

ron in Maricopa

Dec 23, 2015

My wife and I had not made up our mind on which brand to buy and we started at Tempe Honda. I had worked with Saad on the internet and he was very helpful with pricing and answering our questions. When we arrived at the dealership, Saad went over the two CRVs that interested us and when we had decided between the two we took it for a test drive. Needless to say, we looked no further. Our experience was enjoyable and we will definitely recommend Tempe Honda to our friends. For anyone buying a car, you know the "add on selling" is always coming as the contract is completed. We braced ourselves and were prepared to say no thanks. Rich the finance guy, didn't do any hard selling and even suggested the programs we probably didn't need. We plan on keeping this car for some years and actually did include a few programs that will enhance that experience. In this computer world it's nice to check out inventory and compare brands before you visit the showroom. If you are thinking of buying a new car using this approach, ask for Saad at Tempe Honda! Overall, great experience and we would do it again.

SI

Dec 22, 2015

Everyone is really friendly here. I was in a couple of times and everyone remembered me. They were really accommodating, even when I was there late, and had trouble coming back in to finalize everything. I wasn't bombarded with text messages, emails, and phone calls to get my business. I never felt pressured to make a decision, it was very easy going. Christian is awesome! He's helpful, understanding, and easy to talk to.

Quiet Storm

Dec 16, 2015

Took my Honda accord in for repairs to Tempe Honda and Robert Leiler always make sure my car is well taking care off. Strongly recommend.

Twiga

Dec 9, 2015

My experience was excellent from the moment I drove onto the lot until I drove off. It ALWAYS is, that is why I try to come back to you anytime I am due for service. This time it was the airbag recall and everything went exceedingly well from scheduling to finish...even earlier than I expected. I was greeted with professionalism and everything was ready. Questions were answered carefully. You are the best dealership I have ever dealt with~~~keep up the good work, your courteous ways and your dedication to customer service. shines!! Thanks again, M. G.

VerdeGlenDon

Dec 4, 2015

Went to have the sunglass holder in the ceiling replaced on 2012 Honda Pilot. Ken Smith was the service agent. He took care of the task, and was very courteous and helpful. He even had our SUV washed. We live off of a dirt road North of Payson and hard to keep Pilot clean. The experience was great.

ZAJonathan

Dec 3, 2015

My experience at Tempe was first class from start to finish. I met Weston O'Brien in new car sales and he arranged for me and my wife to test drive all the models were were interested in. Weston proceeded to explain all the vehicle options and then prepared unbeatable pricing. We are very happy with our brand new Honda Odyssey. I will be back in the dealership in a couple of weeks to buy a Honda for myself. Well done and thank you.

Aldo

Nov 29, 2015

Fantastic from the start to the end we will go back

Karen B.

Nov 29, 2015

Tempe Honda has perfected customer service. I just purchased my fourth vehicle from this dealership. I keep going back to Tempe Honda for a number of reasons, but to name a few . . . they truly make you feel as if you are their only customer; there is no back and forth regarding price etc to the manager, making you wait and wait; and their Penske service department is amazing for after the sale. My first three purchases were negotiated through the same salesman, but he moved to another location Honda in Gilbert so this time I dealt with a younger guy, Westin, and I found him to be an excellent salesperson and will be dealing with him again as needs change, and if he is still at that location. I cannot recommend Tempe Honda highly enough, even down to the finance manager I dealt with. Friendly, funny, knew his business, really a great car buying experience!

Anonymous

Nov 28, 2015

We bought our new car here.The service was very satisfactory. We got very elaborate description on all available options within our budget.Very helpful and professional employee .

DL20210

Nov 28, 2015

Experience was pleasant! Christian Vezilj was professional and knowledgable. My husband and I enjoyed the whole experience. We live in Tucson and drove all the way to Tempe because we wanted to buy our vehicle from Christian. We would not only recommend him to our friends and family, we would buy from him again. We were in contact with him for a week before we came down to make our purchase. There was open communication the whole time. Every question we had for him via email/ phone was answered promptly. It was a pleasure working with Christian Vezilj.

Newhondaowner

Nov 19, 2015

I sent an email to Tempe Honda asking for info on a new Honda CRV. Within a short time Chrisian V. Answered my email questions and send me some inventory prices. I called him back, we set up an appointment for the same day. When I arrived, he was there ready to show me the inventory and answer all my technical questions. We agreed on a price deal. We went over the functions on the car. The car went to final detail, we met with Vince the finance manager. He had a system to expedite the paperwork process. He was very friendly and professional. Christian returned the car, we did a final inspection ( all in order). Christian went over all the technical features of the car again. As he handed me the keys, he assured me that Honda was an extremely reliable car but if I had any problems to call him and he would be there to make sure the problems were handled quickly and efficiently. Today, Christian called me as a follow up and again stated any questions or problems contact him immediately. He thanked me again on his behalf and also from Tempe Honda. A big thank you to Christian Vezilj and Tempe Auto.

MMGMOM3

Nov 16, 2015

I highly recommend Tempe Honda and Christian V! They made the entire car buying process very easy, comfortable and quick. I was in and out in under 2 hours. Christian is a trustworthy guy, I felt like I got the deal I wanted without any hassle or fooling around. He communicated well and managed my expectations well. I would certainly recommend them and next time I'm in the market for a car I will go back to him and Tempe Honda. As a side note, I love my new Pilot!!

ROSITA CU

Nov 16, 2015

Good as usual,very professional .cordial infact as redondant as it seems im satisfied with the treatment and services rendered to my car and self. Armando always has a smile on his face that brightens your day and explains what is going to be done to your car very plain just love that place and the staff especially Armando.

TroyBQ

Nov 13, 2015

Very friendly staff. Easy to work with. They go above and beyond to help you.

Agoodie

Nov 12, 2015

I finally purchased my first car and it couldn't have gone any better. Ended up with the car I wanted, Christian and his staff at Tempe Honda were all so friendly, helpful and considerate. They answered all my questions, were very thorough and made me feel relaxed. I posted a picture of my new car on facebook and already have a friend asking where I bought my new car.

Jim K

Nov 10, 2015

A wonderful car buying experience. Special thanks our our sales guy, Christian.

Diane F.

Nov 1, 2015

It was a very relaxing experience, no pressure from anyone and we received great info and honest pricing. Different prices did not "pop" up or catch us by surprise. Anthony Estrada was very helpful and friendly but not pushy which was important for us. Anthony was also very professional and backed up his promises.

E. Bob

Oct 27, 2015

Smooth easy buy w/ Christian V. Very Professional and easy to work with. Highly Recommend!!

Smiller

Oct 20, 2015

This is my third Honda car purchase and I have to say without a doubt that it was by far the best at Tempe Honda. I had a terrible experience at Right Honda in Scottsdale. It was so refreshing to have a salesman as courteous and patient as Christian V. throughout the process. He explained the vehicle options and spent a lot of time going over the car's technology with us. He even mailed me back a small tag I left in my old car that I needed for free coffee. Now that's service! Christian, you're the best! He is a valuable asset for the dealerships success. I would absolutely buy another car from him and would HIGHLY recommend him to anyone that needs a new vehicle. I would also like to say the the General manager, Michelle was amazing as well. She took time to speak with us and was extremely helpful. Tempe Honda is the best! Thank you

BSims

Oct 10, 2015

This was my first visit to Tempe Honda; however, I was treated with the utmost respect, my vehicle was taken care of in a timely manner, and to my satisfaction. The professionalism here is outstanding. Thank you Tempe Honda!!

Freybri1

Oct 8, 2015

A very good experience. Salesman Dru Yates was extremely nice and helpful. He was not pushy, very polite and informative. The Sales Manager Robert and Finance people Rich and Seth also were very friendly and courteous. This has been one of the best car buying experience I have ever had. Hats off to you Tempe Honda!

Bim

Oct 5, 2015

My experimce with tempe honda has always been ezcellent. Special kudos to Christian Vezilj and Richard Lim. Keep up the good work. Thank you for makng our experience so great!

Robert N

Oct 4, 2015

I can only say that working with Christian for the second time in a year to buy or lease a new car was a very pleasant experience.

Robert N

Oct 4, 2015

Christian has patience for questions and explains things very well. This purchase was my second 2015 Civic in less than a year and I would buy a third one from Christian now if I needed to, and I will in the future.

Kim Mac

Oct 3, 2015

I had a wonderful experience at Tempe Honda. Dennis was professional - he I formed me about my future service needs without pressuring me into service I don't need at this time. This was the best experience I've had in my four years of service at Tempe Honda! In the past, I have left with an oil drip after my first oil change, my wheel lock was missing after a visit, and I felt pressured to replace my brakes last year (I still have an acceptable amount of brake pad left and these are the original brakes). I am very pleased to say that this visit was flawless! I feel respected and valued as a customer and Tempe Honda has improved the quality of my Civic.

Mike

Oct 1, 2015

My adviser, Kaweka, got the shop super, Mike, to ride with me so I could show him my 2 problems/noises. Mike identified both (front brakes and transmission) right away. Mike came up with an alternate way to fix my trans that saved me thousands, and I didn't have to replace my trans right now. Brakes are great and don't shudder or make a noise. The price was right. Kaweka and Mike are outstanding employees! Thanks guys!! I'm 65 and your service has been the best experience I have ever had. I was taken to work, then picked up later to get my car. Can't beat the service.

TRini

Sep 25, 2015

It was a wonderful experience! I love my new car so much and was so grateful that I stopped in that day to buy it. Saad was helpful and great to work with!

Debdeep

Sep 24, 2015

I had great experience , the sales person was awesome.

Mrs.Holliday

Sep 18, 2015

It was Honda Summer Clearence and I got a smoking deal. Bought a 2015 CRV and love it!! Didnt feel pressure. Felt like I could walk away if I wanted to. No one kept my driver license or keys like in my past. When we came to a mutual decision I was in and out in 3 hours. They even threw in a tint job. This is my fourth Honda and second time buying from Tempe Honda. Very happy and will never deal with another Honda dealership.

Scooby01

Sep 17, 2015

Awesome experience worth the drive see you in a year if all goes well for another new car truly awesome on behalf of Carl. He went above and beyond. Kenneth also awesome person very patient.

Amy M

Sep 5, 2015

I have been coming to Tempe Honda for years. Great customer service. I took my car in for warranty work, they took me home picked me up when my car was ready. The service is great and soon I will buy a new car.

Sam Turner

Aug 29, 2015

The customer service is excellent and they worked very hard to get my business and get me a great deal. They were never pushy or aggressive and I had a great all-around experience.

helloCRV

Aug 29, 2015

Missy is an amazing sales consultant for Tempe Honda. She is knowledgeable about the vehicles and is very patient and accommodating. I highly recommend them!

CindyE

Aug 28, 2015

It was a very pleasant easy visit . David Hudson is always on top of things. He is always helpful and although this was an easy oil change he helps prioritize maintenance recommendations to help with budget concerns. We even began to look into our 4th Honda purchase. That will hopefully be within the next 2 to 3 months.

Karina

Aug 25, 2015

Missy was very informative and responded to my emails right away. I was skeptical from past experiences but her process and honesty really blew me away. She gave me the best deal with no haggling that beat every other Honda dealership I was researching. When I arrived everything was ready and the experience went smoothly. The finance manager did not pressure me to purchase items I did not want. I walked away feeling like I received the best deal and treatment. It was a quick process as everything was upfront and clear. I will recommend my friends and family go to this dealer if they want an honest, respectful and price-competitive experience.

EES2015

Aug 25, 2015

Because of Christian Velzilj, my car buying experience was a much more pleasant experience than I had anticipated. I visited the dealership because of Honda's reputation and Christian's pleasant and very professional presentation was a bonus. I have bought cars before and appreciated that there was no pressure and I did not feel insulted. At the same time, Christian did an excellent job of pointing out the features of the car and reinforcing Honda's reputation. I visited a few dealerships and returned to Honda to purchase.

Colleen

Aug 19, 2015

Went in to ask a question about my lease of my 2014 Ridgeline and look at the new Pilots as well as the Accords. I met with my usual salesman Abdul Zaitouneh. As it turned out I was able to get out of my lease and into a new 2015 Accord EX-L. As usual Abdul was extremely knowledgeable about the car. I am always impressed with his wonderful demeanor. The car is beautiful. It just took a bit long to get the whole transaction done. My 13 year old son was getting pretty restless. Overall it was a great experience and I would recommend Tempe Honda and Abdul Zaitouneh to all my family and friends.

xbfan

Aug 19, 2015

I was really impressed with Tempe Honda, this was my first time buying a car and I never thought I would end up buying one from a dealer, but they worked with me and really understood what i wanted and they came through. so overall i had a great experience.

RJ-Happy Buyer

Aug 17, 2015

Very easy car purchase. This was like my 9th car purchase and was by far the easiest one. Anthony the sales associate was knowledgeable and took a proactive "Listening to my Needs approach" which was refreshing. He never tried to steer me in one direction or another car wise. I went back and forth on the 2015 Honda Accord LX and Sport and finally decided on the Sport. The sales manager Chris was great and gave me the payment options on both vehicles with a no hard sales approach. I didn't feel like they were giving me an "okay" offer and that I would have to spend time haggling back and forth. The offer right out the gate impressed me. Richard who handled the financing was great.. He informed me of all my financing options and additional items I could purchase if I desired. Most times after buying a car I have felt like "Glad that is over with" but this experience was so nice that I'm actually looking forward to my next car purchase at Tempe Honda. RJ

Steve M.

Aug 16, 2015

When I decided to get my Honda Civic fixed, initially I didnt consider taking it to the dealership. Im on a tight budget, and this is always on my mind when I consider servicing my vehicle. But after thinking it through, I decided Id better at least talk to Tempe Honda and see what they could offer me. I have some knowledge about cars, so I at least knew that the side engine mount needed to be replaced at well as both front axles. I also knew that power steering fluid was leaking, so I suspected that work would need to be done concerning that as well. I had called around to many other places, and nobody would give me any kind of pricing over the phone, they were only interested in me dropping off my car for them to look at. When I called and talked to Dave at Tempe Honda, I didnt get that kind of treatment. While he made it clear that the mechanic would ultimately decide on what work needed to be done, he honored my request to quote me for the side engine mount only. He was also very clear that they didn't have any appointments for this week, but would squeeze me on Saturday as long as dropped the car off at 8am and left it all day. After I made the service appointment with Dave, I received 2 email reminders. Had I not received them, I may have forgotten about the appointment so they were much appreciated. When I arrived at the dealership to drop off my vehicle at 8:00AM Saturday morning, the man I spoke with said I didn't have an appointment. I explained to him that that Dave had agreed to squeeze me in if I left my car at the dealership all day and showed him my email confirmation. The gentleman then brought out my new service advisor, Troy. He was very friendly, and explained to me that he would make sure my car was done before the end of the day. My wife had followed me to the dealership in our other Honda, and she gave a ride home. Troy called me at 3:45 PM to go over the service he recommended. Over the phone, Troy let me know that my initial suspicions were correct, and in addition to the side engine mount that needed to be replaced, both front axles needed replacing as well. He quoted me a price for both, but I declined the axle replacement and told Troy to only replace the side engine mounts. I utilized the complementary shuttle service to get back to Tempe Honda from my home. The shuttle driver Becky returned my call promptly after leaving I left a VM and picked me up in a timely fashion. Becky was also very personable, and was a joy to talk to while she drove me back to the dealership. When I arrived and waited for the service to be completed, I sat in the customer waiting area. It was clean, reasonably comfortable, and had plenty of amenities to keep me occupied while my car was being worked on. When the work agreed on was completed, Troy brought me to his desk to go over some additional issues that the mechanic had discovered. He clearly laid out the additional work needing to be completed, which was not totally unexpected by me, since the car is basically 10 years old. I declined all of the additional service needed, but Troy made sure to note most of the recommendations on my service statement. Troy did however forget to note on the service statement that he also recommended the timing belt be serviced, since I informed him that it had never been changed during the lifetime of the car. I made sure I wrote it down on the statement when I got home. Thanks to Dave, Becky and Troy I had an overall great experience and am looking forward to returning to get the additional work completed.

Honda fan now

Aug 15, 2015

This was our first visit to Tempe Honda and we were very impressed with all the staff. They were friendly and helpful. Christian, our salesman, thoroughly explained the leasing process to us and took a lot of time showing us vehicles. He answered multiple questions we had - even going to find out the answer if he did not know. We were impressed with his professionalism and felt no pressure during our time with him. We leased a Honda CRV and are very happy with our purchase.

norma

Aug 4, 2015

I inquired for a new vehicle and I had a response right away. When I went to test ride a vehicle, it was ready for me, the internet manager and sales person were very nice, very professional and not feeling any pressure from them, which made me very comfortable. well everyone involved in the transaction did a great job. There is always plenty of inventory for selection and prices are better than the competition; This is the reason I continue to come back to this dealership, I had bought my last 3 cars here.

ibhappe

Jul 30, 2015

Carl Grotheer answered the phone this morning when we called Tempe Honda. He was friendly, positive, and a wonderful advocate for his dealership. Yesterday we had narrowed our car search to two cars and the Civic SE was our end choice. We were ready to purchase but over at AutoNation they had had no appreciation or consideration for us, for what we needed, or the substantial down payment we wanted to use, so our plan was to head to Ford for the other vehicle and a considerably more friendly deal. On a hope and a whim I called Tempe Honda and Carl answered the phone. I told him what we wanted to buy and he said he wanted our business and now a few hours later we are off in our new car and we feel excited and happy and valued. Thank you Carl for working on our behalf and for showing us how a dealership should be treating its customers. You all did great. We look forward to doing business with you for a long time to come.

mhassanz

Jul 25, 2015

Honestly, I just had bad experience with this dealership. Took my car for diagnostic because I was hearing a clicking noise when shift from reverse to drive. I believe it won't be wrong if you relate it to transmission, but guess what? They figured out its brake pads noise, because that's the only part which is aftermarket in my car. I have recently spend $200 for front brakes from a local company. So they said its not the HONDA part so that is what causing the noise. I knew that they just saw the pads and they came up with that answer they didn't even diagnose my car. So I paid $71.88 diagnostic fees and took my car to another Honda dealership, They found that was transmission noise and they replace it under warranty. I do have all the documents that show the same complaint and different solutions on both invoices. So it won't be wrong if I say they didn't diagnose the car or they have unprofessional mechanics.

Liz Schaefer

Jul 23, 2015

Tempe Honda is very friendly and there is never any pressure to buy. Christian was very nice and professional. We will be back when my lease is up!

Kyle

Jul 21, 2015

My experience at your facility was extremely pleasant. my sales person was the best. He was helpful, honest and a joy to work with. It was because of him that I closed my deal with Tempe Honda. I wanted to reward his hard work and honesty in the from of a commission. Thanks Again

Maria

Jul 17, 2015

They made this process very comfortable for me I heard a lot of horror stories about buying a car but they truly made it a great experience for me you got a great team at Tempe Honda location

Arizona Barb

Jul 11, 2015

When you need to buy a car or get yours serviced;and you want to be treated like royalty, then make sure you go to Tempe Honda. I've been a customer for over 10 years and I always leave satisfied. My last transaction was handled by Christian Vezilj and his professionalism as well as his approachable personality made the whole experience go quickly and smoothly! Thank you and I love my car!

Happy Camper

Jul 10, 2015

I've been taking my 1999 Honda to Tempe Honda for service for the past 10 years and have always had professional and helpful technicians and have been happy with their service. While waiting for my oil change, I walked through the lot and met Christian. I explained that I was waiting for my car to be serviced and had not planned to purchase a new car. They were having a sale that weekend and I ended up buying a new 2015 Accord. There was no pressure and I didn't purchase until the next day after I researched the price quoted and the trade-in value and realized that the quote was a more than fair price. Christian thoroughly explained the new features, the purchase process and was very professional. It was the best car-buying experience ever! He even helped prep the car to get me in my new car quicker. I would recommend him to anyone considering buying a Honda! The sales manager, finance manager and other staff were very friendly, helpful and cordial. I've owned Honda's for the last 25 years and I'll continue to have my car serviced and purchase any new vehicles from Tempe Honda.

happycamper

Jul 10, 2015

I've been taking my 1999 Honda to Tempe Honda for service for the past 10 years and have always had professional and helpful technicians and have been happy with their service. While waiting for my oil change, I walked through the lot and met Christian. I explained that I was waiting for my car to be serviced and had not planned to purchase a new car. They were having a sale that weekend and I ended up buying a new 2015 Accord. There was no pressure and I didn't purchase until the next day after I researched the price quoted and the trade-in value and realized that the quote was a more than fair price. Christian thoroughly explained the new features, the purchase process and was very professional. It was the best car-buying experience ever! He even helped prep the car to get me in my new car quicker. I would recommend him to anyone considering buying a Honda! The sales manager, finance manager and other staff were very friendly, helpful and cordial. I've owned Honda's for the last 25 years and I'll continue to have my car serviced and purchase any new vehicles from Tempe Honda.

Bruno

Jun 29, 2015

Carl was helpful, knowledgable, Will recommend him to any friends looking for a Honda.We really enjoyed working with him. Everybody we meet were very Friendly. Although we live about 25 miles away, we'll get sevice there.

Alaa Al Tarboly

Jun 26, 2015

Stop looking further, this where you need to do your deal.This is my FOURTH Honda I get from Tempe Honda dealership, its about who you work with to get your deal done with a smile while driving out your new Honda.The sales man Saad Al Hashimi is someone who knows the answer to your questions, His perfect knowledge of every part of the machine that I like the most.If you want the best deal you can get amongst every Honda dealership in the valley ask for Dan Fazio the Sales Manager, you will never regret!I also want to thank Art Oceania the Finance Manager for his great discounts on the packages and programs they offer, make sure to ask for those programs before closing your deal they are really matters when added at the time of purchase.

Tom and Molly

Jun 25, 2015

I bought a new 2015 Honda Fit from Tempe Honda. They had the exact Fit I wanted and gave me a fair, discounted price. Missy Frietz was my salesperson and she did a terrific job. She had a proactive attitude, expediting the entire process.

yotesfan18

Jun 24, 2015

I love Tempe Honda and have purchased my last four vehicles at the dealership. The sales people are friendly and go above and beyond to make the purchase experience enjoyable. And that experience extends to the service department and how well they take care of you and your car.

Bob

Jun 22, 2015

Great experience. Christian, Robert, Dan and Dutch were easy to work with. They took the time to explain all of the options, professionally covered my concerns, and ended up selling me the vehicle that fits our needs. We are completely satisfied.

abrinoele

Jun 22, 2015

I had a great experience at Tempe Honda. The salesman were very friendly and didn't pressure you to buy a car. The environment was very comfortable and overall I had a great experience buying a car.

car4111

Jun 11, 2015

John was quite a pleasure to talk to about providing me with the right wheels for the right price as I don't know anything about cars accept for my previously owned vehicles. John, having been in the business for some time now, helped educate me about the current market, key performance indicators, and answered all of my questions. Most car salesmen drive me nuts just to get that sale. John Spreine is not like, "most car salesmen." Meeting John and his helping me with my car goes down as a most positive experience, in my book. Thank You John Spriene!!

soldonhonda

Jun 11, 2015

We liked the low key, friendly and informative sales people we worked with so much that we decided to buy two new cars instead of just one. Their willingness to give us the best deal in town was much appreciated.

write a review

Jun 11, 2015

John Spreine of Tempe Honda is not only professional at his position but unbelievably concerned and genuine in trying to find the very best car for his client. I couldn't have been more pleased and my son is so very happy. I would recommend Tempe Honda to everyone. The service and buying experience is outstanding. Diana Fisher

MT

Jun 9, 2015

I got the car that I want with reasonable price. Two sale persons are nice and very helpful. We saved time and I got my new car.I worked with Jose Borja and Missy Frietz.

Mark Arizona Honda driver

Jun 8, 2015

really engaging experience, Rich is a solid partner and this is the second Honda we have purchased from him. Mostof the purchasing process can by done on line and via the phone which is really attractive to me.

Satisfied

Jun 8, 2015

Wonderful people, no pressure, would recommend highly. Everyone was very helpful from start to finish. We were looking for a certain car, they had many to choose from, they got the one we wanted ready to show in no time. Can't wait to buy another vehicle. It will be the first place we go.

Devang

Jun 6, 2015

My 2013 Honda Accord EXL had a front broken windshield & Safe lite auto glass would cover only front broken windshield not camera alignment from my insurance company. I called Robert Leiler and he recommend Penske, good follow up, work done under my insurance deductible. Excellent work from Robert Leilier !!!!! Regards - Devang Parikh.

JRB Happy CUSTOMER

Jun 2, 2015

I went to tempe Honda for a second opinion on a fluid leak issue. I had been to another dealer and was told the part was not leaking. I asked if the repair would be covered under my power train warranty. That dealer said no. I was met by troy belveal when I arrived. I explained the situation and he got the car in to be inspected. Troy told me the part WAS leaking and my power train warranty would cover the work. Troys care and honesty saved me over 500 dollars in potential repair costs later on down the road. I am having the repair done soon. I will be bringing my car to tempe Honda for all future service work. Thanx for your honesty and help troy.

123456

May 31, 2015

During our search for a low mileage used civic we found a great deal at Tempe Honda. Our salesman, Robert Bones, was easy to work with and helped us through the whole process. Couldn't be happier with the car and the deal we got.

Harin

May 27, 2015

EXCELLENT ! Ken was amazing, right from the initial demo to handing over the keys. To the point and very clear. Excellent care taken. Rich was amazing too, the finance part of it was smooth sailing. I would surely recommend Tempe Honda over any of Honda showrooms in/around Phoenix.

Ash

May 20, 2015

The entire experience was excellent. It was refreshing to go into a dealership and have everything go smoothly without any haggling and with complete honesty. Christian was fantastic. He was straightforward, friendly, and very approachable. We felt comfortable approaching him with any questions or concerns. Christian also took an interest in our needs. He even gave us some marriage advice! It was all around and awesome experience. We plan on making our next purchase there, and hope Christian will still be available!

Stan

May 20, 2015

Professional, and courteous. Was made aware of any service issues. Cost explained. Appreciate the courtesy car wash also

ash

May 20, 2015

The entire experience was excellent. It was refreshing to go into a dealership and have everything go smoothly without any haggling and with complete honesty. Christian was fantastic. He was straightforward, friendly, and very approachable. We felt comfortable approaching him with any questions or concerns. Christian also took an interest in our needs. He even gave us some marriage advice! It was all around and awesome experience. We plan on making our next purchase there, and hope Christian will still be available!

Hondagal

May 19, 2015

I have to say this time, buying a new car was actually enjoyable! I have been planning on getting a car for a while. Christian Vezilj was the first person I spoke with at Tempe Honda. I got lucky!!! He followed up with me on a regular basis to let me know about any new inventory and special offers which was super helpful. When time came to make the decision, he was there to present all the options, explain all the details, and ensure a smooth process. He helped me set up everything in my new car as well and answered all my questions with patience of a saint! He was very professional and knowledgeable every step of the way. I love my new Honda and when time comes to get a car again, I will definitely be speaking with Christian and visit the friendly folks at Tempe Honda,

Accordguy

May 16, 2015

If your buying a Honda you must see Christian Vecilj at Tempe Honda. He gave us a solid no haggle price, guided us through the process and help set up our bluetooth. This really was the first time in a long time that I went to a dealership and had a A1 positive experience. Ask for Christian V.

kachinadoc

Apr 27, 2015

Tempe Honda and our salesperson, Carl Grotheer, provided a hassle free environment for trading in our car for a new purchase. Did not feel pressured at all and felt treated with integrity. Carl was so helpful to answer all of our questions and show us many features of the car we would likely never have even know about as our busy lives often preclude reading manuals!

weichao

Apr 14, 2015

Basically, I tried 4 or 5 honda dealers in PHX area. I couldn't tell which is the worst one, but I can tell Tempe honda is absolutely on top of all the dealers I've ever seen. The environment makes me feel comfortable and relax. The salesmen, Christian, has tons of patience. They will not push you for a decision, which gives you good enough time to focus on the price, color, model and everything about the car. He also provide excellent services with smiling faces and gentle voices all the time. To sum up, great dealer, great services, great price for this kind of services, all 5 stars. I will highly recommend Christian to my friends, but not only for the recommendation bonus.

Sandy Fortune

Apr 9, 2015

I was recently at Tempe Honda and was very happy with my service writer Troy

DrColvin

Apr 8, 2015

Tempe Honda, and, in particular, John Spreine, were wonderful to work with. We had done some research on Cars.com and found a Honda Pilot at this dealership. We were looking to trade in our Toyota Sienna and were on the fence if we wanted another minivan or an SUV. We came into the dealership to look at the Pilot and decided it wasn't the vehicle for us. John pointed us in the direction of a Honda Odyssey EX-L that they had on their lot. This had all of the bells and whistles we were looking for so we started the process. This is the part of the buying experience we typically hate the most: the games of going back and forth, getting the manager involved, the haggling, etc. Much to our surprise and delight, there was none of that here. No games, no pain, they met all of our requests and we were on the road in our new van in just over 3 hours. This was truly the best experience we could ask for in buying a new vehicle. John and Tempe Honda were great!

Jbigler80

Apr 8, 2015

I had a pleasure full experience with tempe Honda working with John. He answered all my questions thoroughly and in-depth. Thanks tempe Honda!!!- justin

tlhollo

Apr 8, 2015

I really am a person opposed to survey's but I thought if it would help my used card dealer I would fill it out. However, some of the things that bother me about buying a car is that all the cars are locked and you cannot browse in them without the dealer getting a key. It was suggest that I sit in it but I was never asked if I wanted to test drive the car nor did I ask. After doing the deal and driving away my husband and I thought maybe the car drove a little rough because it had sat so long or the gas in it was cheap. Dan in the used car department did give me a voucher to have service check it out. But service then advised it would be best to set up an appointment. Kenny never actually did the walk around the car with me or showed me how to work some of the features. It did however, take mats from one CRV and put them in my CRV. I think it is important in order to make the purchasers buying experience more effortless is for the dealer to suggest way indeed the purchaser might fail to ask. Buying cars can be somewhat intimidating already. Kenny was very patient but did make it known up front that he did not want to waste our time nor did he want to waste his. We like the option to inquire about any and everything when it comes to spending x amount of dollars for a car. Other then all this, it got us in and out. Made sure we have our credit scores and the car fax for the CRV in which we purchased. Thank you Kenny for your help with our Certified used car purchase.

Howard Biemeck

Apr 7, 2015

Ken is a tremendous asset to this Honda dealership. His expertise, courtesy and overall sincere representation always leaves the customer feeling cared for without compromise. I totally recommend Ken to everyone I know and Tempe Honda to everyone needing a new car and excellent service. I own 3 Tempe Honda's because of quality employees like Ken and will continue to do business there.

ckawaguchi

Apr 7, 2015

I had a bad new car purchase experience with another dealership so I have been bringing my car to Tempe Honda to get it serviced. This most recent time I dropped in without an appointment for an oil change. By the time I had unpacked my laptop to start working the service was already done! Erik was very thorough and nice. I was pleasantly surprised by the entire experience. Thank you Tempe Honda!

DrC

Apr 6, 2015

No games, no haggling, no pain and ended up with the perfect vehicle for us. This is the best car buying experience we've ever had!

SCN

Apr 5, 2015

I had a very good experience at Tempe Honda from the recommendation from Dan Thomas for Missy Frietz, who treated me wonderfully. She was always attentive to my needs, she was honest and presented facts, and never applied any pressure. A very nice lady whom I plan on visiting again and recommending to my friends.

Dolores Bernal

Apr 4, 2015

Michael Leis was helpful, very nice took the time to explained all of service needed on my car. Everyone here is so friendly and always will to help, They make you feel welcome. Thank you Tempe Honda

usedcarmom

Apr 3, 2015

Looking for an inexpensive car for a teenage daughter has been a challenge! Not much she could afford and we were concerned with safety. Stopped in at this dealership as we were driving by. In a matter of minutes the salesman had found us a fabulous car that we never thought she could afford. Amazing CARFAX review and they had done all the minor repairs and NEW BRAKES. My husband and daughter had to go to the bank to get a cashier's check and this took a long time. During all the wait, the salesmen was very patient and kept me company. Paperwork was quickly completed. Also, the finance manager, was funny and kind to us. Amazing experience and I will be going back to this dealership in the future... My teenage son is next!

Steve91

Mar 31, 2015

Just purchased our second car from Tempe Honda. Great experience all around. John had our car ready for us when we arrived to do the paperwork. Thanks Tempe Honda.

Diane90

Mar 29, 2015

I was very satisfied with my car buying experience at Tempe Honda. My sales rep was very knowledgeable concerning the make/mode of car. All of my questions were answered. They were the only dealer to secure the color of car I wanted.

Erin C

Mar 29, 2015

I had the best experience at Tempe Honda. Missy Frietz was extremely helpful and was able to work with me and make the whole experience quick and easy! Everyone at Tempe Honda was very kind and helpful. I'm extremely satisfied!

CharlieGQ

Mar 28, 2015

My wife and I had a wonderful experience purchasing our 2nd Honda Odyssey from Tempe Honda. Our salesmen, Richard Lim, made us feel extremely comfortable; never once did we feel rushed or pressured. He new the details and features of the new Odyssey and helped compared them to our older outgoing Odyssey. In fact, everyone we came in contact with during our purchase experience was knowledgeable and courteous. Our finance person catered to our schedule and rushed all the paperwork through in time for us to take the new van to pick up our kids. We have had 2 wonderful purchase experiences from Tempe Honda and do not hesitate to recommend them to others.

Diane90

Mar 28, 2015

I was very satisfied with my car buying experience at Tempe Honda. They were knowledgeable about of the make/model of car. They answered all of my questions. They were the only dealer able to secure the color car I wanted.

Mari A

Mar 28, 2015

Was in Tempe a few days to purchase a car for my son. Visited MANY dealerships in the Tempe/Scottsdale/Phoenix atea. Tempe Honda had the best selection of used Hondas. In addition, they also had the best prices. Unlike other dealers in the atea, the price advertiser was the price of the car. There were no hidden dealer add ons that seemed to appear upon further inspection at some other dealerships. Christian was an honest, up front salesman who worked hard to earn my trust. It did not matter to him that I was not from the atea, and treated this business transaction very professionally. I would highly revommend this dealership.

Abel

Mar 27, 2015

I went to Tempe Honda looking for a Civic Si. Efrain provided excellent customer service. He showed me the car i was looking for and drove it up front for me to see. He took his time to show me the features and specs of the car. I was amazed of all the features the car had. Very informative and great knowledge in his work. I ended up buying the vehicle there because of the excellent quality, excellent service, and excellent price. Great friendly staff. I even ordered some accessories which arrived quickly and were installed within a couple of hours and received a free car wash courtesy of Steve Englander the internal service advisor. Very satisfied!! I recommend Tempe Honda to anyone looking to buy a car with excellent service.

Alaa Al Tarboly

Mar 27, 2015

Great deals, Love their discounts, costumer service and the great management to deals.Sa'ad Al Hashimi, has always been great with me and my family on my third purchase from Tempe Honda. I just feel comfortable being there, also love the expresso coffee they make ??Trying them is a must.

chuck

Mar 20, 2015

When we first walked in the door we knew we would be doing our business with this dealership. Just the atmosphere of the building and the friendliness of the sales staff was outstanding. Our salesman, Christian Vezilj, was without a doubt one of the best salesman I have ever dealt with. This was our third Honda lease and we will definitely do business with this dealership and Christian in the future.

char

Mar 13, 2015

Every single employee there at Tempe Honda, from initial contact with the sales rep, Sa'ad, clear through to the young man that delivered my car after purchase & service, were outstanding and an asset to their company. I was hesitant in going in as a woman by myself, having had a horrible experience at another dealership the previous day, however, all of my questions were answered, patience was shown with my indecision (too many choices), and I was treated with dignity and respect. I would absolutely recommend this dealership, and specifically Sa'ad, to family, friend or foe. It is very obvious that customer satisfaction is a high priority and I left there with a terrific vehicle and a happy heart.

RoadRunner

Mar 7, 2015

Dan Wickham, who is head of online sales, was very helpful and honest during our test drives about the pros and cons of each option. When it came to negotiating trade-in, he was understanding and ensured we got a fair deal with manageable monthly payments. If you are in the market for a used vehicle - Honda or otherwise - Tempe Honda has a good selection that can meet your needs.

AJ

Mar 2, 2015

I hate dealerships and these guys made it quick and painless. They also had us out of there in about 4 hours with no pressure what so ever. I would absolutely recommend this dealership to any one. AJ RichardsCEO Rush Club

G I

Feb 23, 2015

To start, I had owned my previous vehicle for 8 years, so going into the dealership was already an overwhelming feeling. My sales person Kim greeted me at the front of the used car department and I will say that he was so friendly and patient. He understood what I was looking for when it came to price, size, and a few other must haves in my next vehicle. I got a great offer for my trade in, and was able to leave the same day with my new car. Dutch was my finance consultant and he answered all my questions and went through each page with me that was part of the paperwork. I appreciate the patience they both had with me because again, I had owned my last vehicle for 8 years so I haven't had to go through this for a long time now. I had to get a small crack on my front bumper fixed and the used car manager John Bailey was able to get me into a loaner when I had dropped my new car off. Even recently I had a recall on the radio system and took the vehicle into the service department and Steve Englander was very pleasant. I am very satisfied with the service that I received at Tempe Honda and definitely recommend anyone looking for a vehicle to purchase one from here. The service is outstanding and I love my new car.

Paul Benich

Feb 18, 2015

Great, "Both Carl Storgarrd and Robert Lieler were outstanding to to my service request.

Mcarreno

Feb 14, 2015

Tempe Honda is a clean friendly environment. I worked with Christian Vezilj and he is awesome! He didn't discriminate on the fact that I was a young buyer, he treated me with courteousy and respect. I went to a couple of dealerships and they all havee the run around and told me what car I could afford, Christian and Tempe Honda didn't. They worked with my pricing and got me what I needed. Christian will try to fill any need to make the customer happy and I recommend his service 100 percent!!!

luvtowork

Feb 12, 2015

Dave Hudson was, as always, professional and caring, kept me up to date on the progress of my repair and made me feel like my business really matters! Thank you Dave!

Melissa G.

Feb 6, 2015

I have to say I really do love Tempe Honda! I have always had my Honda's serviced there (2011 Honda Pilot EX-L and 2012 Honda Civic SI) and there service department has always been fantastic in my book. I have owned three Honda's in the past three years all bought at another Honda dealer, and I have to say, I wish I would have bought all of them at Tempe Honda! So my buying experience goes like this....I went in to get an oil change on my Pilot, and a white 2015 Pilot Touring caught my eye! I went in to just inquire and I got a deal I couldn't refuse with the help of my awesome sales guy (Nick Rasmussen) and the rest of the team.So my oil change turned into a swift and easy trade with purchase. One would think great, but no there's more! So after that deal was done my husband came by and the next thing I know we spot a 2015 Sport Accord that catches our eye and we got an even better deal so we did another trade and purchase! Two new car purchases in one day and it all started with an oil change! LOL I have to say it was the smoothest, shortest process I have ever experienced and I would do it all over again, but only at Tempe Honda!!! I want to say thanks to Nick and the rest of the team that did a spectacular job...I really can't say enough great things :)

"Sir" (That's what he called me all day)

Jan 16, 2015

My original purpose at Tempe Honda was to leave a car for service. I received great insight and value for the service that I ordered.(from Karl) While I was waiting... I checked out the lot to see the new Honda FIT. A sales rep approached me... but only in a support capacity. His name was Nick. He was a powerful listener. I had no intention of buying a car that day... but I ran out of reasons not to. There was no pressure to buy. I was given many opportunities to think alone... or even walk away I was just given more reasons to hang around and learn more. I simply told Nick what I could do for what I wanted... and he was apparently a good advocate for me with his management. The car is home now... and I may have driven it for the last time. (My wife likes it too) Thanks Nick... and Tempe Honda.

Stan

Jan 13, 2015

Brought vehicle in for wheel bearing noise. Vehicle repaired under warranty. Prompt and courteous service. Also had oil change and safety check, appreciate the car wash. Have always experience professional and courteous service here.

Mr. and Mrs. L

Dec 30, 2014

Great dealership, fantastic prices, and overall amazing experience. Went in looking for one car and was wow-ed into getting a his and hers brand new Honda Civics. Even sent over my parents to take a look for a new car. Nick Rasmussen was a great salesman and very knowledgeable about the car, and I would highly recommend him and the dealership to my friends and family.

Taylor

Dec 30, 2014

My first time buying a new car and Nick made it very pleasant and easy. A great experience and I walked away with the perfect car for me.

Trisa Diego

Dec 25, 2014

Tempe Honda has always excelled in service and sincere care for my family. I have owned eight Hondas over the last 15 years, and for the past seven years have been impressed with the "above and beyond" service I have received from the Service Dept. Manager Robert to Dave the Director. Tempe Honda has been professional, respectful and trustworthy. I highly recommend Tempe Honda Service! Trisa Diego

nestrada

Dec 15, 2014

We worked with Christian Vezilj, he made the process as quick and easy as possible. We came to a quick agreement on price and didn't have to do the "song & dance haggle".

Mohan Basavapatna

Dec 10, 2014

It was a very simplified and stress free car buying experience. Missy Frietz clearly understood what I was looking for, presented good options for my wife and I to make an informed decision. Dan helped with how to make the numbers work. Delighted with the speed of buying and also understanding great year end deals.

AT

Dec 3, 2014

I inquired about a vehicle over the internet from Portland, OR. Dan Wickham responded immediately and answered all of my questions directly, no run around. He was very professional, honest and prompt. Dutch in finance was also great to work with. He mailed all of the paperwork I needed to sign right away. The process from start to finish was incredibly smooth and easy. It was hands down the bust buying experience I've had. I would highly recommend buying a car from Tempe Honda. Thank you Dan, Dutch and everyone at Tempe Honda!

jlp

Nov 26, 2014

We received very helpful and courteous service from Richard Lim, Sa'ad Al-Hashimi and Dean Sowards. Special thanks to Richard Lim for his patience in following up on our interest over a period of time and in locating and obtaining exactly the vehicle we were seeking. As usual, a very positive experience with Tempe Honda.

YANGAN

Nov 9, 2014

I made a very quick decision to buy a new car from Tempe Honda, based on their quality service. I was especially satisfied with the service by sales representative, Richard Lim, at a professional, honest, and patient manner.

4smallz

Oct 30, 2014

It was a pleasure working with the Honda team.. I was referred to Penske for some warranty work. The clear coat was peeling off my 2013 Honda Civic SI. I was very upset that my year old car was peeling. I am grateful they covered it under the warranty after reviewing the issue. Thank you again for making it right!

Grandmas Boy

Oct 29, 2014

I will only purchase a car from Tempe Honda in the future!!! These guys were great rich our saleman in a no bull guy I was purchaseing a car for my 86 year old grandma, they really gave a fair price for her trade 1984 ford crown victoria, to her new 2006 lincoln continental. we were on on way home 1hour and 25 minutes from the time we pulled in to look. nothing but positve to report here.

HappyNewHondaFitOwner

Oct 24, 2014

I just purchased my 3rd car from Tempe Honda. I worked with Mike Johnson, who was AMAZING from start to finish! He was patient and relaxed and extremely knowledgeable. He went above and beyond with his customer service. This was truly the EASIEST car buying experience I have ever had, and I absolutely love my brand new Honda FIT. Way to go Tempe Honda. You have a life long customer!

JC Cuello

Oct 3, 2014

I had a wonderful experience!.Every body was kind,service was fast and excelent.

schroe

Sep 26, 2014

Our experience at Tempe Honda was great. David Hudson is our service advisor and Anthony Adams is our technician. They are both very kind. David always keeps us up to date about what is needed for our Honda and Anthony always puts a smiley face on our oil change reminder. We wouldn't take our car to anyone else.

Donald Clark

Sep 21, 2014

Though I never came into Tempe Honda, my experience as an out of state car buyer was wonderful. Saad Al-Hashimi made long distance buying very easy. I will tell all my friends the best place to buy a new car in Washington State is at Tempe Honda. Thank you again for your service.

Alice

Sep 20, 2014

Ken Smith was very helpful. You could tell he took pride in his work. I felt like a guest and the time flew by while I waited for my car.

Sri

Sep 2, 2014

Great Service! Kenny Melville is a great Asset for your Organization. I am not sure whether I would have bought this Car, if it was not Kenny. Such an experience person, very polite and friendly. We felt him as one of our Family and your Organization too. I bought a user Car in 2010 for my First Son. That's why I came back to buy my Second son's First Car at you Place. Always You keep clean and well maintained even if they are Used Cars. We can trust your Organization for this. Thanks for your Excellent Service.

dvharmonee

Sep 1, 2014

Me and my wife just purchased a 2014 honda civic sedan and we are very pleased with the purchase. Peter was very helpful with are purchase given are circumstances. Thank you, the overall experience was great.

suhasgoli

Sep 1, 2014

We bought a Honda CR-V from this place and it was a wonderful experience. The staff, especially, Dan with whom we worked was very friendly, knowledgeable and the whole team was keen to help make the deal. It was a quick and pleasant transaction.

mchighestgood

Aug 24, 2014

The general manager found my telephone number and contacted me. She immediately got me an appointment to get my bumper fixed and arranged for me to have a rental car at no cost to me. She also ordered a new manual for me and had it sent directly to my house. I feel better about the dealership now and hope that the GM's commitment to customer service finds its way down to her team.

Aziz

Aug 5, 2014

Always a great customer service experience at Tempe Honda. I have been going to Tempe Honda for over 10 years for all of my Honda repair & service needs and will always recommend using them. The one time I decided to have a Big-O Tires work on replacing the axles on one of my cars, it was a month long ordeal of going back and forth with front end vibration problems. I finally insisted that they install Genuine Honda parts. After installing Genuine Honda parts, problem was instantly solved. A special thank you to Armando Perez.

J Loera

Aug 1, 2014

My only bad experience was that when I called to make the appointment the guy I spoke with suggested I be at the dealers at 6:45am. I got there at 6:40am and pretty much sat in my car till 7am. What was the point of me getting there early? I told him that I was dropping off the car and not picking it up till later after work. So I sat and waited for almost 20 minutes. Other than that the young guy that did help me was very nice and courteous, I would go back to you simply because of him. He made me feel welcomed and explained everything to me in detail. I regret not getting his name. He deserves recognition.

chellestan

Jul 27, 2014

Everyone I encountered at Tempe Honda was very pleasant and helpful. Our sales rep was Dan and he was great. He was helpful, knowledgeable and didn't play games. Smoothest car buying experience I've ever had. Will definitely return when ready to purchase again.

mchighestgood

Jul 27, 2014

I recently bought a used car at Tempe Honda. Part of the deal agreed to verbally with Terry Gluvna (a Manager at the dealership) was that they would do three things -- fix a scratch on the bumper, provide us with a spare key, and provide us with a user manual (since there wasn't one in the car). Within a few days of buying the car, my husband went back to the dealership to get the spare key made. He spoke to Mr. Gluvna, who recalled nothing of our conversation a few days before and said he would need to see the agreement regarding the spare key in writing. My husband persisted and ended up getting the spare key. I have now had the car for couple months and we have not been able to get the bumper fixed, as I have to take the car there during the week and during the day when the body mechanic works, meaning I have to take time off work. I don't have a big problem with that -- I can live with a little scratch. It would be nice, however, to have a manual for the car since I have to Google everything I want to learn about operating and maintenancing the car. I have followed up with the sales rep that assisted us when we bought the car -- Kim Shroyer. His answer was that another 2013 Honda CR-V with a manual has not come onto the lot yet. I would think a large dealership would be more than willing to purchase a $50 manual for a customer who just bought a car. It just seemed like once the deal was done, we didn't matter anymore.

RJS

Jul 24, 2014

The service people were very attentive and kind. Most people had a smile on their face and seemed happy to be there.

Alex V

Jul 15, 2014

The service was great! I dealt directly with Armando from the inception. He was friendly, helpful and explained everything they were going to do! Bottom line I am very happy with Tempe Honda I bought my car there and the service I get their anytime I call or have it service is Stellar. Please Keep up the great job and Kudos to Armando for doing a great Job!! I wanted to write this review cause I am always impress with the service they provide, but this time I was very happy with what they did Kudos to all the staff !! See you soon. :)

Alex Vera

Jul 15, 2014

Tempe Honda was recommended to me from a friend, a while back in 2012. I have never liked dealership because of their tricks to get you into cars that you cant afford or are not finance for. Bottom line going into Tempe Honda I was very pessimistic that they could do anything for me at the time. That was of course till I was introduce to this man Jim Franchini. It was a Sunday in late September and I was just going in their to test drive the civic, Jim was able to get me into the car that I wanted which was brand new 2012 Honda Accord. He did not give me the run around straight out told me the out the door price and was very friendly and helpful! till this day 2 years later I rave about my experience because I have never own a brand new car this was my first new car in my 30's and I have had pretty bad experience with dealership till Tempe Honda. I will never buy another car unless its from Tempe Honda or Penske family. Kudos to you all thanks for the great experience.

Mauri McLean

Jul 7, 2014

Very happy with my new Honda civic! Dan was very knowledgeable and made me feel comfortable. They worked with me and my budget to help find the perfect car.

Pinky Sue

Jun 24, 2014

My experience was bad, but with the finance/sales team and I made sure to they knew. I will not come back here for anything in the future though.

ncamomile

Jun 17, 2014

Really disappointed! Made an appointment for an oil change. When I was greeted the service advisor didn't quote me a timeframe but I figured it was the standard 45 mins to an hour. I had an appointment which they recommend for prompt service. An hour and a half goes by and still no status on my car. I asked the cashier to find out and the advisor came by and said, "soon." Another 30 mins I had to ask again (I was on my lunch break mind you). Right then my paperwork comes through, I pay and leave. It ended up being 2 hours for an oil change?? No consultation about the condition of my car, what they did, what needs to be done provided... So, they happened to have had an employee luncheon going on in the showroom the same time I was there. A whole lot of their employees were at the lunch! So is this why my car took 2 hours? I received the follow up email stating that they "trust my service was satisfactory" and if not, to call. I called and talked to the Service and Parts director. He did apologize for the trouble and acknowledged the schedule conflict with the luncheon. He said that his plan was to keep half the staff on while the others went to the lunch. Really? On a normal day you would need all the staff to be fully operational and that day it was only half. I guess that is why my service took twice as long. I got to listen in on the employees receiving recognition for their hard work while my oil change was taking twice as long. He even said previously when they closed down for the lunch customers complained they closed and that customers complain either way. This is an acceptable response? Have it after business hours! It is not okay to make customers wait extra and pay the same price. He didn't offer any compensation for this visit that I was inconvenienced for nor anything to return for a future visit. Not that I want to, if this is how they justify their service. Is this the standard companies are now operating at?? I was willing to pay the dealership costs and was going to Honda for the service and quality. Now that is no longer available I'll go elsewhere. I wanted to write this review Friday after I got back to work but wanted to wait to talk to someone hoping to rectify the situation. Guess not!

Chad

May 7, 2014

My experience with Tempe Honda was not satisfactory. I submitted a loan application for pre-approval and it took them days to find the application. Their web site states turn around time for approval is 24 hrs. which it wasn't. Lack of communication among their managers is an issue, the right hand doesn't know what the left hand is doing. They also play the game of saying you can buy a vehicle with little or low down payment and then continue to try to get more and more for a down payment, stating the old line that the bank determines the down payment not them. Same old same old car dealership tactics are used by this dealership.

jbdpramod79

May 1, 2014

Great price, superb service by sales people and very clear explanation by finance guys.I found the cheapest new car from Tempe Honda. I virtually shopped all Honda dealers in the valley.Also, great coffee machine. ;)

adsouza

Apr 24, 2014

Bought my honda accord from this place in October 2008. Recommended this place to a friend and she ended up buying a car. I was promised a $100 referral bonus during the sale of the car back in November 2013 by the Finance Manager. It has been more than 5 months and even after multiple emails and calls to Tempe Honda have not got any response about the check. They keep passing the buck to someone else. Very poor customer service once the sale was made. This will be the last time I will every recommend a friend to that place or buy a car from there

adsouza

Apr 24, 2014

Bought my honda accord from this place in October 2008. Recommended this place to a friend and she ended up buying a car. I was promised a $100 referral bonus during the sale of the car back in November 2013 by the Finance Manager. It has been more than 5 months and even after multiple emails and calls to Tempe Honda have not got any response about the check. They keep passing the buck to someone else. Very poor customer service once the sale was made. This will be the last time I will every recommend a friend to that place or buy a car from there

Krishauna

Mar 24, 2014

Raymond was extremely helpful when it came to answering any questions I had about the Honda Accord. He gave me space and time and was not down my throat pressuring me to buy a car immediately. Raymond was honest about what he could and could not do when we were asking to lower the price. When I had a question Raymond would answer it truthfully and if he could not provide an answer he went to find someone who could. Hopefully I dont have to buy another car anytime soon due to my brand new 2014 Honda; however if I do Tempe Honda will be where I go. Thank you!

two hippies

Mar 6, 2014

Pleasure to work with. Very helpful and knowledgeable, would highly recommend. Very easy to work with and didnt put any pressure to purchase one of their vehicles.

kings02

Mar 2, 2014

I would like to take this opportunity to share a recent experience I had at Tempe Honda. For starters, I have been taking my three cars there for the last 7 years. 2003 Honda Pilot, 1997 Honda Accord (recently sold for $3000 w/197,000 miles all service done at Tempe Honda) and a recently acquired 2008 Honda Civic SI. I have been dealing exclusively with Colby Lingenfelter for the last 4 years and this gentleman has simply provided the best customer service that I could expect from a service adviser at a dealership. This time however he went WAY above and beyond my expectations. The 08 civic that I recently purchased had a recall on defective factory paint from Honda. We were concerned however that some of the paint on the car was in spots that are not covered under the technical service bulletin issued by Honda of America. After taking pictures and doing paint measurements to see the thickness of the paint, I was instructed to take my vehicle to the body shop that deals exclusively with Tempe Honda, Penske Collision, because the district rep for Honda wanted to see an estimate for the work that needed to done to fix the bad paint. The estimate was submitted and I was told to wait a couple days to see what the decision was going to be on weather or not Honda was going to fix the paint. I sent Colby an email the next day to see if he had heard anything and in less than an hour he wrote back and had informed me that they (Colby Lingenfelter and Dave Clark the service director) were able to push it through and get the job approved through Honda. I was totally amazed. I had figured that they (Honda) would ask me to pay for half of the repairs but Colby and Dave were able to work together to get it covered 100%. That day both Tempe Honda and Honda of America gained a customer for LIFE! I will not stop taking my vehicles to Tempe Honda for service period! You could not PAY me to take my cars anywhere else. These guys are professional, courteous, and in a day and age in my opinion where customer service has seemed to become a lost art, these gentlemen are a friendly reminder that yes it still does exist. I am always treated with kindness and respect. Sure, I have friends who swear by there mechanics and tell me how much money I would save if I went to "there guy" but I would rather pay a little more and have the job done right and know that if by chance it might not be that they will stand by their work 100%. I would also like to mention two other gentlemen that deserve honorable mention that also work that this dealership, Robert Leiler service adviser and Andrew Evans, mechanic that always works on my cars. Both these guys are great as well. Again I can't thank these gentleman enough for the EXCELLENT service that they have provided for me over the last 7 years. Here's to another 7 years guys. Cheers!

rmharper

Feb 20, 2014

I was preparing for the worst when I went in to lease a car from Tempe Honda. I was extremely surprised by how awesome the experience was and how quick the process went. We were greeted, went for a test drive, and were given all the options. We even brought in an ad from Bell Honda and asked if they could match what the other dealership was offering, and they did it. I would recommend this dealership to anyone.

aswaas

Jan 29, 2014

Ken Smith and Mike Miner provide excellent customer service. They are both honest and dependable. I drive more than 40 miles, passing three other Honda dealerships, to take my car to Tempe Honda because of Ken and Mike.

dotj

Jan 7, 2014

Saad did a good job in explaining the product. He was friendly and easy to work with. He had good follow up after our initial discussions

errrhed

Jan 1, 2014

The guys we worked with put a lot of time in to getting us a great vehicle in our price range, and there was no pressuring or rushing us,even though it was late in the day. We drove away that very evening in our new vehicle. Great people.

Chris

Dec 8, 2013

Horrible Customer Service We are very shocked at the level of disrespect and horrible customer service we received; especially since we are New customers. We were looking at used cars and they did not start and had stuff not fixed on them and leaked oil. They didn't care at all

tinan30

Nov 30, 2013

Thank you to Jim and Dan at Tempe Honda. The experience was smooth, fast and rewarding. I came into the dealership presented my requests of type of vehicle that I was looking for and price I wanted to pay. I test drove the vehicle I researched previously. Turns out that really didn't fit my needs as a commuter car. Then Dan showed me the 2012 Hyundai Elantra Touring. I was hesitant with the affordability of the vehicle. Jim in finance worked his magic and I was pleased. They catered to my needs in the vehicle I needed to purchase for my family. Always pleasant, no pressure and they cared. I am completely satisfied and will be recommending Tempe Honda to all my family and friends.

akilgoreii

Oct 25, 2013

John Spreine was the first person we met upon arriving. He was one step ahead the entire time we were there with the selection of cars, paperwork, and phone calls. He has lots of energy, knowledge of cars, and cared enough to share his honest, personal opinion. He also had me driving out of the lot, in my new car inside of 2.5 hours. This is the most positive car buying experience I have ever had with any dealership or sales person. I plan on telling all my friends, family, and acquaintances about my great experience. My daughter and I think John Spreine and everyone else who had a hand in getting us into a reliable and affordable car.

rbw612

Oct 25, 2013

No strong arming the customer, all sales people I dealt with were great. I have bought many vehicles over the years and never had a Great experience, but the staff at Tempe Honda treated me very well, and I could see other customers were being treated well too. No running around from the sales people to the manager etc. I have and will continue to tell my friends if they need a car stop by Tempe Honda.I would like to thank Dan Wickham and his crew for making buying this car a good memory.Bob Webster

mattch

Sep 24, 2013

Aaron was very easy to work with, he had a good knowledge of the car and was able to answer all my questions. The price of the car was the price he quoted me online with no hidden extras. The rest of the staff was friendly, I was greeted promptly as I got out of my car and all offer me bottled water. Since I knew what I wanted, I was pleased that the total time it took from the test drive to getting the keys was just over 2 hours, a fun time for me.

bbroadhead71

Sep 22, 2013

What a great experience! Dan is great to work with. We made a deal through email and I was nervous to make the 600 mile drive to buy a car thinking the deal would change when I arrived at the dealership. Tempe Honda honored the deal we made (no bait and switch). It was very refreshing to deal with a car dealership that has honest employees. Don't hesitate visiting this dealership as part of your car buying experience and ask for Dan.

gdpont

Sep 18, 2013

Aaron Stepp was outstanding and a true professional. His knowledge and experience was most helpful in choosing the right car for my needs. He earned "full marks".

juliemariemueller

Sep 5, 2013

I had a fantastic experience at Tempe Honda--they listened to what I wanted and did not pressure me into anything else. It was fast, easy, and comfortable. An excellent buying experience. I would definitely recommend them.

tparrr

Aug 28, 2013

Went to the dealership and found a used car I wanted, unfortunately the cruise control was broken and could not be fixed; at least not quickly or easily. They assured me they would do everything they could to find me a new car and make me happy. I ended up finding a new, better car (in my opinion) and they made me an offer I could not refuse. I was very happy with all the service I got and how helpful all of the salesmen I worked with were. I will absolutely reccomend this dealership to anyone when buying a new and/or used car.

Jessica28

Aug 15, 2013

My husband and myself came here cringing because of the car buying process, Dan Wickham was awesome, so pressure, really laid back. We will definetely be going back to him when the time comes to get our Honda Pilot! He went above and beyond.

Dragonbiscuit

Jul 4, 2013

It is extremely rare for me to write a favorable review. However, after the amazing experience we had dealing with Aaron at Tempe Honda, I was compelled to not only call the sales manager and express my deep appreciation for all of his help, but to let others know about it as well. I consider myself an extremely good judge of character, and from the moment I spoke with Aaron, who is their internet sales manager, I could tell he was a genuine, down-to-earth, and honest person. Not only did I get the absolute best deal (and believe me I put in some legwork), but Aaron turned an otherwise stressful process into a positive experience. We decided to purchase a new vehicle to drive across country in conjunction with a 12-month training assignment. While we were transferring some of our belongings into the new vehicle, somehow my wife and I missed the small box containing credit cards, flash drives with all of our personal information, and IDs. Needless to say we were in a panic after realizing what happened. Aaron quickly responded and secured our "little black box." These are the kinds of experiences that can renew one's faith in humanity. Everyone we encountered at the dealership was friendly, and courteous without attempting to employ any of the usual coercive/persuasive sales tactics most of us have come to expect while buying a car or truck. In fact, because Aaron was so easy to work with, I was able to secure the price and vehicle I wanted before we ever visited the dealership. Once there, he did not try to alter the deal in any way. In fact, he asked my permission to negotiate. As a result, we were able to save even more money. Do yourself a favor and contact him if you are considering a new Honda. He was very receptive to me telling him exactly what I wanted. Aaron really did earn our business, and respect.

abisso

Jul 2, 2013

My husband and I have had a terrible car buying experience, we came to Tempe Honda as a last resort. We found it to be very different than all of the other Honda dealerships (San Tan, Superstition). They were very friendly and nice. They were not condescending and really wanted to work with our budget! It was the best car buying experience I've ever had and will only go to this dealership for new cars!!! Thank you for being nice and kind and believing in customer service and that you can close a deal without being rude and mean to your customer. It was a pleasure working with these car salesmen and car dealership!!

kings02

Jun 22, 2013

I have been a proud customer of Tempe Honda for the last seven years and let me tell you I will NEVER take my car(s) anywhere else PERIOD! COLBY LINGENFELTER has been my service adivisor for the last 3-4 years and he has always treated me with kindness, respect, and most importantly like a human being not just another customer. My questions are always answered thoroughly and with patience. If there would be an example to follow for awesome customer service it would be from Colby. Working in the customer service industry myself and dealing with different people all day everyday Colby for sure is a role model for people like myslef who work with people for a living. I just had my 1997 Honda Accord in for service to have the power steering rack, main oil seal, and clutch replaced. Two days after I dropped off the car I got a call from Colby stating that upon completing the job (reinstalling the transmission) and taking a test drive there was a noise coming from the transmission upon engaging the clutch (click click click). He said he needed time to diagnose the problem and he would get back with me later in the day. Colby did call me back a few hours later and said that he would have to pull the transmission again and find out what the problem was, at HIS cost. "I want to make sure the job is done right" is what he told me. I told him no problem. The next morning I got a call from Colby and he had informed me that the issue was a pivot arm and bearing in the transmission and that he had the parts already ordered and that he also wanted to replace the slave cylinder as well as long as he had the transmission out again. He gave me the parts at HIS cost. He also repaired the oil pan gasket while the car was all torn down just to make sure I didn't have to come back at a later date to have it fixed costing me more money than what it would cost while he had everything torn down. It did cost me a couple hundred dollars more but I don't care because I truly feel that he has my best interest in mind. My Accord is 16 model years old and has 189,000 miles on it but thanks to Colby and Tempe Honda I am sure I will EASILY get another 100,000 miles out of this car. BTW Colby always makes sure I have a rental when I need one to get to and from work, AT NO CHARGE. From top to bottom Tempe Honda is THE BEST dealer I have been to in the Phoenix area. I have never had a bad experience with this dealership. I can not say enough positive things about them. My next move will be to call the general manager of this dealership to sing the praises of Colby and Tempe Honda.

rk36

Jun 21, 2013

Wonderful experience would recommend Tempe Honda for your next purchase. All staff was friendly and worked hard to get us the best deal! Thank you all!!

rwilson56

Jun 12, 2013

Our two sales consultants, Ron Tiley and Steve Pappas, were both friendly and helpful as soon as we walked in. The car we were there to see was not on the lot but Steve drove us around the back area where we were able to find the car. All the sales figures and trade in value were well explained and we never felt any extra pressure to purchase our new wagon. Our financial person, Dutch, was well prepared and the whole process was quick and painless. We would recommend Tempe Honda and it's employee's to anyone looking to buy either a new or used car. Their personal follow up after the sale was very impressive as they are not a "forget you after you have bought the car" from them. Great experience, Great People and Gret dealer.

tramseyer1269

Jun 6, 2013

Dan was excellent and we are totally satisfied with our Honda Pilot and the deal we got. We look forward to future business with Tempe Dodge and hope to work with Dan in the future. Excellent service and great vehicles.

azgirl63

Jun 3, 2013

Rich had a good sense of humor. Dean was professional & efficient. They were both friendly and made my car buying experience enjoyable. I will definitely refer people to Tempe Honda.

ansue

May 23, 2013

Tempe Honda has consistently delivered excellent customer service. I am always greeted when I arrive. My car is ready when (and usually before) it is promised. The quality of work is always outstanding. It is a pleasure to do business with Tempe Honda. I even pass three other Honda dealerships in order to take my car to Tempe Honda for service because of the way I am treated and the quality of the work and excellent customer service. I am treated with respect and truly valued as a customer. Thank you Tempe Honda!

Katmalinn

May 6, 2013

I gave the rate i did because overall i had a wonderful experience. However I do think my trade in car was worth more, but I got the car i wanted at a great price and they were a great team to work with.

BlueSkyAZ

Apr 20, 2013

No pressures, they listen and then do everything they can to make sure you are absolutely delighted with your experience at their dealership. I will buy from them again when the time comes. Mr. Penske should be proud of this extremely well run shop and the employees that make it that way.

Sapodaca

Apr 14, 2013

Very pleased with all services provided I would strongly recommend anyone to purchase a vehicle and will be returning in the near future for another purchase

Sonis718

Apr 6, 2013

Reggie was great, treated me with respect and courtesy. When its time to get a new lease i will be back. I remember the people i deal with not the dealership.

Family of 8!

Apr 4, 2013

My husband and I had a great experience at Tempe Honda! Great overall service! I would recommend them! A+

jaycov

Apr 4, 2013

Reggie went above and beyond to insure I got exactly the car I wanted with the trim level and features that I needed. He even came in on his day off to insure that the vehicle was delivered in a timely manner and ready to go upon my arrival.

scrapmom3

Mar 23, 2013

They were helpful and willing to negotiate. I took my teenage daughter with me and had to give her the disclaimer that buying a used car usually isn't this easy. Thanks to Dan Wickham who responded to my internet inquiry almost immediately and treated us with respect, and Dean Sowards who patiently explained the paperwork and options available.

kmviera

Mar 10, 2013

John Spreine was extremely helpful with us. Of all the times in the past buying cars, he was the best by a long shot. We are very glad we made the choice of buying a car at Tempe Honda. I can see us choosing Tempe Honda, again and again. I am telling everyone I know what a great dealership, Tempe Honda and the staff there are.

shailajasatish

Feb 22, 2013

We worked with Richard Lim to buy our 2013 Honda CRV. We really appreciated Richard's honesty and straight forward ness. We never felt pressured through out the buying process. Richard also responded to our questions in a timely manner and we felt comfortable working with him.

kjosorensen

Feb 17, 2013

My fiance and I have been on the market for a reliable car for a while, and no matter where we went, the salespeople made me dread going to dealerships for this reason. Despite feeling a little worn out by it, we decided to give it another try by going to Tempe Honda. John S. was my salesman, and he did an excellent job. He is like a waiter that knows the right time to come up to the table and refill drinks- only in a car-selling context. He was very active in helping me find a car that was right for my family. He wasn't pushy in the slightest, was very friendly, informative, and easy to talk to. He helped me with the paperwork and stuck by until everything was cleared by. If you're looking to get a new or used car, but are afraid of being faced with pressuring salesperson, go with John S. That way buying a car will be a pleasant and exciting experience. I should know- I was bouncing with joy the entire time :)

patriciagaby

Dec 13, 2012

We are returning customers of Tempe Honda; it is the best dealership we have done business with in the Valley -both in Sales/Leasing and Service. Our next car will be a Tempe Honda!

amberdavidson1

Oct 22, 2012

I previously wrote a post that was very negative about Tempe Honda. I did not expect them to receive the post while I was there. I planned on leaving and returning back to San Tan Honda due to the poor service that I had received.However, SHANE HACKELTON the service manager received my post and wanted to talk about the service I received. At first I thought I was going to the principals office, but then I realized Shane actually cared about customer satisfaction. Wow CUSTOMER SATISFACTION, thats not something you hear about too often. Shane cared about not losing a customer to what I can assume is a competitor to Tempe Honda. I can say that I was extremely pleased with Shane; I have no doubt that he will educate his staff about this situation.. I will also being giving Tempe Honda another try.

ann.ingram

Oct 8, 2012

We can't say enough about the wonderful integrity, reliability, concern and service of Tempe Honda. We bought a previously-owned 1996 Honda Civic from Tempe Honda. We love the carand we love Hondas in general. (In fact, our 2002 Honda CRV, which we bought new, now has nearly 400,000 miles!!) In addition to the positive experience we had in buying the vehicle with salesman Omar Minhas and the thorough followup and assistance of sales manager Randy Usery, wed like to express how grateful we are for Tempe Hondas general manager Brook Margraves and service manager Shane Hackelton, along with their entire service team. When we needed the car to be serviced, both men took the time to listen to our concerns. They were patient, genuinely concerned and very willing to help. It is obvious that they stand by their vehicles, and want their customers to be completely satisfied. Brook Margraves took time to listen and interact, then channeled us to Shane Hackelton, who followed up, patiently explaining details about the service. We truly felt that Brook, Shane and their service team went above and beyond in helping us with our car. Earlier, shortly after we bought our Civic, we had received a letter from Tempe Honda thanking us for trusting Tempe Honda with our automobile needs. In the letter, it said that their goal is to achieve 100 percent customer satisfaction. Well, we believe it! From buying the car to having it serviced and being able to interact with Brook and Shane, we are definitely 100 percent satisfied. We are so thankful to Tempe Honda for their staffs integrity, reliability, quality service and genuine caring for their customers.

michelle4444

Aug 20, 2012

Kenny has been my mechanic for years. I had a Honda Pilot and lacked knowledge with service etc. I immediately felt trust and a feeling of comfort every time I took my vehicle in to him. He explains everything, and is most patient. I rate him a 10+,and I hope Tempe Honda appreciates his work ethics. I own a Financial Company, and would luv to have such a wonderful person represent our company. Despite me buying my new Honda at SanTan, I will always make the longer drive over to Tempe Honda because of Kenny. 10+ all over for Kenny, and I do appreciate all of the service that he has provided on our Honda. (s).Michelle Foster-Richards480-686-5522

tyuan

Aug 13, 2012

Car Purchased: Accord Coupe EX-L V6 Automatic w/o NAV.Location: PhoenixBefore purchasing (leasing) my new Accord Coupe EX-L from Honda, I contacted 7 dealerships in the Phoenix area, and physically visited half of them. Tempe Honda was the only dealership that promised exactly what the had emailed me. They did not try play how-low-can-you-go with me. They were also the only dealership that printed me physical numbers showing their price, which also happened to be the lowest in the valley. I was almost shocked at their honesty and straightfowardness, especially after the games that other dealership played with me.This was my first vehicle purchase, and if I'm looking to purchase another Honda, I'll be sure to make this dealership a priority.

hongningyang

Jul 21, 2012

Mr. Richard Lim is the best car sales person I have ever met. His honest opinion gave us a lot help when we searched Honda Pilot. We have a lot of e-mail and telephone communication before we purchase the Pilot Ex-L touring. We are very happy with the new car and the purchase experience. We would like to thank Richard for his help and will be coming back to do bussiness with him when we need to buy another car.

manoj3182

Jul 18, 2012

Reggie was just exceptional to work with, he did explain me all the features of the vehicle and was not pushing to earn my business. Very difficult to find sales persons like that.

Student

Jul 11, 2012

I recently went into Tempe Honda looking for a used car and i was extremely excited because it was my first car. I started looking at a used 2010 Honda Accord and I immediately fell in love with it. Ron Tiley greeted us in a matter of 1-2 minutes and he was very happy and energetic and I felt like he was going to be very helpful. He asked me and my mother what exactly we were looking for and was very helpful with all of our questions. I drove the car and I just knew it was the one so we went in to sign the papers. My mother was tough on him but he kept a smile on his face and he didn't let her intimidate him. We finally agreed to all the terms and I had my car! Overall my experience was quick and easy and I would recommend Tempe Honda and Ron Tiley to anyone!

carconnoisseur

Jun 26, 2012

I did not trust them and they were rude. I received two different numbers when I asked two different sales people for their best out the door number on the car I wanted. I initially asked Mike via email and a different salesman at the dealership. When I confronted Mike about the discrepancy, rather than be polite and try to sell me a car with a better offer (or even his initial offer), he took his initial offer off the table, and stated I "rejected" his initial offer and started from scratch because I asked another salesperson for their best offer.It speaks volumes about a dealership when they give two different numbers to the same question and their response to being confronted is to blame the customer. On a side note, they should stop dispensing legal excuses for their poor customer service. (First, Mike never made a legally enforceable offer, so there was nothing for me to reject; second, even if he did make an enforceable offer, a buyer's negotiations with a different seller-representative wouldn't constitute rejection because a buyer is free to make multiple contracts with the same large volume seller; finally, even if a buyer asked the same seller-representative if a better price were possible, that wouldn't necessarily constitute a rejection because the buyer did not pose a new price or indicate an unwillingness to accept the prior offer).

vickyvos

Jun 20, 2012

John Spreine was the sales person that helped us make our recent purchase. We were not on the lot 5 minutes before he was outside in the 100+ weather, offering us cold water and being of assistance. He was attentive, respectful, and not pushy. More than willing to let us take the vehicle for a test drive. John was knowledgeable of the vehicle we were interested in. He was aware of the internet special, which was a nice surprise in the price category for us. We left Tempe Honda feeling like it was a very reputable dealer. We would definitely recommend friends for their future vehicle purchases.

Lavell

May 31, 2012

Richard lim was very professional. He answeredall our questions with honestly and with integrity. THis is my third vehicle from Tempe Honda and will purchase my next honda there. Hope you will be there RIchard

Wackattack

May 7, 2012

Had our 2007 Honda Accord serviced, as we have had for years. Shane Hackelton is extremely customer service oriented -- excellent face for the service department. We have bought 6 Honda Accords since 1982 or 83, and have bought them all from Mesa Honda, now SanTan Honda. Our buying experience with Jim Franchini was top notch, as well as our experience with your Finance Manager, Doug Baty...And so a new era with us begins. I plan to give our future business to this dealership and that is why we bought a 2012 Honda Accord today. It was a pleasure doing business with Tempe Honda, and I will whole heartedly recommend them to all. Thank you for making the "dreaded buying decision" a pleasure.

mmonter

May 7, 2012

I went to Tempe Honda to lease a vehicle and was pleasantly surprised by the level or service provided by both Richard Lim and Robert Sadjak. Not only did they go out of their way to find me the perfect vehicle, they also gave me the best deal possible. Both were efficient, friendly, and helpful and I would absolutely recommend this dealership to anyone.

marka

May 5, 2012

Try them out. Purchased at Tempe Honda and serviced. Buy your next new or used vehicle here, then return for service.

Bubba

Apr 28, 2012

We are very shocked at the level of disrespect and horrible customer service we received; especially since we are repeat customers. We have a credit challenge that we are working on disputing and Tempe Hondas internet staff did nothing but shuffle us from one person to the next. Their total lack of communication was incomprehensible and unacceptable. their response time is also pitiful. IF you have a credit issue, don't bother going there. Also, cars will not let us rate them zero. Oh, forgot to mention, Tempe Honda Corporate/Penske Automotive customer service is horrible and response factor lacking. guess the apple doesn't fall far from the tree.

Van Owner

Apr 22, 2012

I have taken my Honda to Tempe Honda for service for over 10 years now, and the entire time, David Hudson has been my service advisor. I cannot imagine a better person to do business with nor a better representative for Honda to have on its team. This last time surpassed even his incredible standard, and I felt compelled to write a review--which I never write. I take my Honda 30 mins to Tempe Honda so I can continue to deal with David rather that taking it to Santan Honda, which is 3 mins from my house. I feel I need to buy another Honda just to keep working with David. He is top notch professional--Honda should double his pay.

Mantis

Apr 21, 2012

I purchased a one month old Toyota Avalon with 1400 miles from this Honda Dealership. The salesman was mature, to the point, and the deal took less than 15 minutes, as we had hashed it over on the net. I was pleased that what was said over the net, including my Toyota Tundra trade, was delivered upon my arrival at the dealer.

robertdar

Apr 19, 2012

We worked with Richard Liam who was very professional. He did not put pressure on us and made the experience the most streamline and easiest we ever had. We were in and out within 3 hours. He has followed up with us several times just to make sure we are enjoying our new Honda Civic. We have been Honda customers for many many years and always enjoy our dealings with Tempe Honda.

patriciagaby

Feb 16, 2012

I leased a Civic from this dealership and returned to lease a FIT. They are the BEST!If/when I change car, I will still deal with Tempe Honda: why fix it if it s not broken; I have no desire to go elsewhere.

lschroeder

Feb 12, 2012

On February 6,2012 I had to bring my accord back for service. I had spoken with David Hudson in the morning and told him that something was wrong with my car. He told me to bring it in. I took it to David in the evening and he alreay had a rental car voucher waiting for me. They needed to keep my car for a few days. Unfortunately, my transmission needed to be replaced.I was very happy that I had the rental car so I could still go to work. I love David!! He always knows how to take care of his customers. Honda of Tempe is very lucky to have David as an employee.

Not a car person

Jan 25, 2012

We just bought a used car from Daniel Ruiz at Tempe Honda in Tempe, AZ. http://www.tempehonda.com/internet-sales-department-1.aspx The professionalism of everyone we dealt with was head and shoulders above the other dealerships we were in during our car search. Dan made the entire process very easy, and his knowledge of the cars was impressive. He made us feel very comfortable with our purchase.

CR-V fan

Jan 22, 2012

I bought a new Honda CR-V 2012 yesterday (January 21, 2012) and the whole experience was extremely pleasurable. The first thing I want to mention is the world class customer service my wife and I received from Daniel Ruiz. He is an absolute professional. We were treated by Daniel with respect, courtesy and he made us feel like if we were the most important customers in the dealership. Daniel always, and I mean always show undivided attention to us. He explained the whole buying process answering all of our questions not once, but sometimes even two or three times! The buying of a new car assisted by Daniel Ruiz at Tempe Honda has been one of the most enjoyable experiences for both my wife and I. I definitely recommend Tempe Honda and Daniel Ruiz for any purchase of a vehicle in Phoenix. Way to go Daniel!! One last word...I want to mention that all the staff at Tempe Honda was extremely nice to my wife and I, especially Armando Perez and Tracy Estes who also were very attentive to both of us.

Shaye

Jan 14, 2012

I want to thank Steve and Daniel for their assistance. I came in looking to get a fresh start with a used vehicle. I had a bad experience with previous autos I had I just wanted a vehicle with affordable maintenance and would last awhile. Well I saw a Jeep Compass I really liked however I didn't realize at the time it was a Chrysler. I've had bad experiences with them. Anyways I returned the next morning to explain to Daniel who warmly greeted me in the parking lot and I explained my dilemma . He instantly made me feel at eased. The night before I had been restless. Steve wasn't in yet but I wanted to make sure he got his comission because he had been very helpful! Daniel said he would! So that also relieved me! Daniel took me for a test drive in the Honda Accord and I really like it! Daniel reassured me that I couldn't go wrong with a Honda Accord! Daniel really eased my mind about the whole process. He truly gave me peace of mind! I know I'll sleep better tonight! Thanks Steve and Daniel!

DeanO

Jan 9, 2012

Working with Daniel Ruiz made what I consider an unpleasant chore( buying a car - second only to moving on my unpleasant task list ! ), not only a bearable, but a very pleasant experience. Daniel's excellent knowledge about financing, along with general automobile and used car knowledge, helped us to make choices that met the specific needs for our purchase. Daniel is friendly, knowledgeable, and honest; we highly recommend him !

Pistol Pete

Jan 6, 2012

Great interaction with Daniel, very interested in what we wanted in a vehicle and was always available. Daniel worked with us on the pricing and made the deal work and got us on the road with the car we wanted! One of the few times I have asked for a business card to hand to my friends. You can reach him at this website: http://www.tempehonda.com/internet-sales-department-1.aspx

Vtore

Jan 3, 2012

Daniel in Internet sales was awesome! He was very helpful and honest. I would buy another car from him. If u go to Tempe Honda ask for Daniel in Internet

Inexperienced Car Buyer

Jan 1, 2012

I called Daniel looking for a reliable and honest car salesman, and I am truly grateful that he was exactly that. Being new to the car buying process and knowing that it would be easy for some to over promise and take advantage of me I was very hesitant to go look at cars. I emailed the dealership and Daniel immediately got in contact through me, by text, by email, as well as by phone. Some may have found that pushy but I was very pleased to have someone consider me a priority. From that point on Daniel was in contact with me multiple times a day, giving me advice on which cars he felt would be right for me and making sure that he was available any time I needed him. I pulled up to the dealership and he had the cars I was looking at parked in front. I test drove the vehicles and he listened to my opinions and in the end worked with me so that I was able to feel excited about my new purchase! The process was the fastest I've ever been through, and I was taken care of from the moment I walked in the door to the time I drove off in my new car! I would more than recommend Daniel to ANY person, family or friend in need of a wonderful car buying experience. I'll never go anywhere else. http://www.tempehonda.com/internet-sales-department-1.aspx

Experienced buyer

Dec 29, 2011

My experience buying a used Honda at Tempe was simply the best car-buying experience of my life. I found the vehicle I wanted on the dealership's website and called the dealer. The salesman I spoke to could not have been more helpful. The dealer is a three-hour drive away, and I wanted to be sure that the car I wanted would still be available when I arrived. The salesman, Daniel Ruiz, arranged for me to make a no-risk deposit on the vehicle to assure its availability. He assured me that he had personally driven and inspected the used vehicle and that it was fairly represented on the website. We arranged an appointment for the next day. On my way to the dealership, I realized I would be an hour later than I expected and called Daniel to tell him. "No problem," he said. Although I arrived while he was helping another customer, I never felt like I was made to wait. After a brief but adequate test drive, my family and I met with the finance manager, completed the paperwork, and drove away two hours later, completely satisfied. I had kept an eye on my watch throughout the process. Having been through all this before, I had been dreading what I expected to be a 3-4 hour ordeal. It was nothing of the kind. Both the salesman and the finance manager were friendly and professional and represented the high standards of their employer. I would recommend this dealer without reservation.

nature lover teacher

Dec 29, 2011

We drove 3.5+ hours to get to Tempe Honda, hoping that the used CR-V would be all the internet listing, and Daniel Ruiz, claimed it would be. When we arrived the car was ready for a test-drive, and Daniel was professional, personable, and knowledgeable about the car. We were not disappointed! Buying the car was an efficient and painless process. We never felt pressured or rushed. Our questions were answered honestly and directly. We drove home in a beautiful, clean, well-maintained vehicle that we are confident will be reliable and well suited to our needs. I would definitely recommend Tempe Honda to my friends in need of a new or used car. Contact Daniel Ruiz at: http://www.tempehonda.com/internet-sales-department-1.aspx

Used car buyer

Dec 20, 2011

I just purchased a new to me Acura TSX from Daniel Ruiz from Tempe Honda. Exceptional customer service, no pressure, no BS. Everyone I dealt with was extremely helpful through out the process. I would wholeheartedly recommend them to my friends and family. Here is the link for their internet department...Don't forget to ask for Daniel !!!!!! http://www.tempehonda.com/internet-sales-department-1.aspx

Honda For Life

Dec 16, 2011

I dealt with Daniel Ruiz during my visit to Tempe Honda, and it was the smoothest I've ever had things run at a car dealership. I called ahead before showing up at their dealership, and when I arrived they had the car I was looking at placed out in front, ready to be test driven. I knew exactly what I was looking for going in, and they were able to work with me to make sure I left with what I wanted. If you are looking for a friendly place to go to look for a car, contact Tempe Honda at: http://www.tempehonda.com/internet-sales-department-1.aspx

Bobby

Nov 23, 2011

This was our 3rd purchase from Tempe Honda and I truly appreciate all that Daniel, John, and Vince did to make our car buying experience go as smooth as possible. We had a specific car and car payment in mind, and I felt that they went out of their way to work with our particular financial circumstances and make it happen for us. In particular I want to thank Daniel Ruiz. I find it very hard to trust people in this business but Daniel has shown me to be a man of honesty and integrity. I felt very well taken care of as he kept our best interest in mind. I can honestly say he has won over my trust. Thank you again to the team at Tempe Honda. Sincerely, Bobby Scroggs

20odyssey12

Nov 19, 2011

Contacted them via internet about a new Odyssey. They stuck to their price, but of course took out the difference on the trade in. Do your research, check autotrader online for values on your trade, deduct some because they have to deal from there, figure about 4-5K profit for the dealer combined on the deals, and you should be pretty darn close to what it'll take out the door.Like all dealers, there is the upsell at paperwork time. If you plan on keeping the car, do the longest extended HONDACARE warranty you can (8yr/120K) as a minimum. It will vary car to car, but you should plan on about $2K. Other upsells are paint protection, interior protection, tire/rim protection, keyfob protection, lojack, and probably a few more I have forgotten already. Use your best judgement, and remember you can probably buy some of these after you leave the dealer, or some items may be covered by your car insurance anyway. Finally, don't buy any accessories unless you want the dealer to install them for you (you do get the full warranty applied to those parts then - so choose wisely). Things like wheel locks (must have) you can buy online for much less money.Final word on Tempe Honda - car buying is not fun. It's just not. They did make it less painless, and they were not your typical high pressure salesmen. In this day and age, don't put up with pushy car salesmen. Do your research, then go in to Tempe Honda and buy your car. I still have pushy salesmen calling from other dealers who I won't give the time of day due to their tactics.

Audi owner

Nov 16, 2011

We shopped online and got in touch with Daniel Ruiz who invited us in to meet and cover the on line application, Daniel was more than welcoming and very helpful with our buying needs. After the approval we met with the Finance Manager who was more than friendly and helpful in getting us set up with financing. Over all the entire car buying experience was a breath of fresh air due to other dealers that we have dealt with in the past the sales team was very efficient and friendly, we have already recommended Tempe Honda to several of our friends who have contacted them for their car purchases. Thank you to the Tempe Honda sales team and especially Daniel Ruiz for a great buying experience.

Billy

Nov 10, 2011

Regarding my overall experience with purchasing a used vehicle at Tempe Honda I would rate this as average. The vehicle I purchased only came with one keyless remote and no service records or maintenance manual. I had to purchase another remote from the Nissan Dealer. The air intake manifold was loose and the air filter dirty. The tires were low and the wiper blades were old. I was told Tempe Honda had the car for sixty days prior to my purchase. I asked for another remote to be provided and service records/maintenance manual for the vehicle but no one from Tempe Honda resolved these issues. I am taking the vehicle I purchased to another service center for further inspection/service but overall I was not satisfied with the experience at Tempe Honda. I am keeping the car I purchased though and am glad I have a extended warranty on the car.

lakernana

Nov 7, 2011

Daniel Ruiz made the purchase of my new vehicle a great experience. Thank you Daniel!

cesling

Nov 7, 2011

I recently went in to have my air conditioner in my 2004 Odyssey not working. Of course the day I took it in it worked perfectly fine. The air was cold and blowing great. Next day I must have messed with it too much because it stopping blowing cold. In just a moment I decided kids and all to stop in while it wasn't working unannounced so he could listen or check something I was missing to explain. I was planning on bringing it back in at a better time...it was late and I had no appt. He asked if I had time and had them check it immediately. Found the issue and found the part. I was up and running with cold air in no time. David is ALWAYS so helpful!! He never makes you feel like an inconvenience. I know his day is busy but he will always find the time for me or you! He is the best!!

NissanArmada

Oct 31, 2011

Had a really good experience buying our used car from Tempe Honda. The were easy to work with and had me out the door quickly. I have also bought a new car from them as well. If you are looking for a used car call Tempe Honda and ask for Daniel ;)

barry13

Oct 31, 2011

I took my car in to get checked and dealt with Michele Bobersky. She was very helpful and nice and I will continue to deal with her whenever I need service.

Guda1

Oct 27, 2011

My family and I have been shopping for a new used vehicle. We were able to find a vehicle at Tempe Honda. When I called Daniel Ruiz at Tempe Honda he answered all my questions up front. He didn say hat number can I call you back on, so I can get the information We were also allowed to look at vehicles by our self until we were ready for a sale associate to help us. The buying process was Great! Mr. Ruiz did all the work, he made us very comfortable, he didn have is manger come talk to us or his mangers manager he didn finagle with numbers he gave us a great price . Thank you Daniel Ruiz From the Celaya

No Buyers Remorse

Oct 26, 2011

I live in Central Phoenix- 5 minutes from another Honda Dealer. The "old School" techniques that the dealer used to low ball my trade and wear me down MADE me drive 25 minutes to TEMPE HONDA-First, I connected through the internet with Daniel Ruiz. I saw a used car that I had questions about. Daniel said let me find out if still on the lot and I will get the low down on the car for you. 10 minutes later call back with the info. Precise not wasting my time worked out financing and estimated what we might get for trade. EXACTLY what he said DANIEL RUIZ Fantastic!. Closing the deal Aaron and Vince both made the trade in and Financing a pleasure. Yes I said a pleasure. All explained -"NO MAGIC TRICKS" very straight forward. Finally, small issue I noticed with a piece of the trim on the car...brought it back the next day...John Bailey, sales manager obligingly said no problem we will fix that for you. ABOVE AND BEYOND EXPECTATION! thanks all you

Natalie

Oct 25, 2011

Daniel was great! He held the car I was interested in and even took pictures to let me know it was still available. It was a great, no pressure environment. I would definitely recommend this dealer and Daniel to anyone looking for a Honda.

happycustomer

Oct 10, 2011

After searching several dealers online I came accross the car I was looking for on the Tempe Honda website. I immediately contacted Daniel Ruiz in their Internet Sales Department and within minutes Daniel was able to get back to me and the ball was rolling. I was able to easily submit a credit application on the website and withing only a few hours Daniel got ahold of me with my credit approved. The deal on the car was such a good deal there was no need to haggle the price. I was able to meet with Daniel the following morning to complete the paperwork and within a short time I was driving home in my new (used) car with a payment that fit well within my budget. The entire process was the easiest car buying experience I have ever had. Everybody at Tempe Honda, from Daniel to the finance manager, made me feel at ease throughout the entire process. I can't wait to buy another car from Daniel and the rest of the team at Tempe Honda! You can reach Daniel at http://www.tempehonda.com/internet-sales-department-1.aspx

New BMW Lover!

Oct 10, 2011

I am not big on buying vehicles at all. I hate the long process in the dealership buying a vehicle! I visited Daniel at Tempe Honda and he was great. Nothing but kind words for him. He made the experience painless and fast. I have never been out of a dealership as fast as he made it be! He had me do my online credit approval to save time and knew , me as a pregant lady, didnt have all day for this process! I would recommend him to all of my family & friends! Please contact Daniel for your next car purchase! http://www.tempehonda.com/internet-sales-department-1.aspx

Happy Accord owner

Oct 7, 2011

My wife and looked long and hard for the right vehicle. When the right one came available at Tempe Honda we were excited but dreaded the trip into a dealership. As it turned out the buying experience was almost as pleasurable as driving the car home for the first time. This was to the professionalism and attention that Daniel applied to our situation. From returning voice mails on his way to work to answering all our questions he was a great guy to deal with. A salesman yes but a thoughtful guy first and foremost. Feel confident that when you choose to deal wi Daniel you will enjoy the experience!

Kaylee

Oct 5, 2011

Thank you MJ and Daniel Ruiz at Tempe Honda for all your help. I couldn't be more thankful for my new civic and i got it at an amazing price. Daniel was a fantastic and I'm extremely pleased with the customer service. Thank you! :)

Doc...!

Sep 29, 2011

I'm grateful I searched th internet for a used Honda Accord because I found a man who sells cars with ethics and integrity. The Honda dealer in Tempe is fortunate to have a representative like Daniel Ruiz, and I'd recommend him to anybody who wants to be treated like a valuable person when buying a car. Here's Daniel's contact info. http://www.tempehonda.com/internet-sales-department-1.aspx

ronica

Sep 29, 2011

Daniel Ruiz made my car buying experience extremly painless and thoughtless. He was very patient, even when I came in telling him what I could afford for a monthly payment. I had to purchase aanother honda within 2 weeks of the first purchase. i was able to call him, and have him look for another used honda, he did all the leg work, i just came in and signed the paperwork. He is an excellent employee. I would consider him a friend.

Hilary J. Chambers

Aug 29, 2011

My wife drove our 2009 Honda Pilot Touring at 9:45 on Friday 26 April 2011. She was greeted by VICTOR, a service advisor. He listened while my wife explained that there was a high pitched noise from the engine compartment when turning the steering wheel while driving down the road. Victor was courteous, helpful, and very knowledgeable about our vehicle. He gave us his phone number and took our information. He said he would call and give us an update in about three hours. He did call and told us that the mechanic had identified the faulty component as a side seal in the power steering rack assembly. There was not one in stock at Tempe Honda but they had found one at another dealer and would obtain the assembly on Friday ----install same, road test and we could pick up our vehicle on Saturday.I feel that Victor stayed on top of the situation and kept us informed with several phone calls regarding the progress of the repairs. Victor is a real asset to your organization in my opinion.We were also impressed with ABDUL, a sales person, when we bought our Pilot in 2009 that we returned in 2011 and got us a Tango Red CRV. We are now a 2 car Honda familyand doing good for a couple of 70's seniors

scottlhenderson

Aug 20, 2011

Kenny promised things that would be taken care of that weren't. Said he would follow up but didn't. It took a long time for several issues to be fixed. A shame, because Kenny seemed really nice, but he just sort of disappeared after the sale.

lisamadrid

Aug 13, 2011

Dan Wickham of Tempe Honda called me to tell me about incentives. He said he thought he could get me into a new Honda Accord (I had a 2008) for the same payment or less then what I was already paying. I was skeptical but my husband and I decided to go up on 6/26. Dan got me into a 2011 Honda Accord with 7,400 miles for $10.00 over my current payment, no money down, and a great warranty. It was a bonus that the car was my favorite car color: charcoal gray. I definitely recommend the dealership and specifically Dan Wickham.

wdhonaker

Aug 8, 2011

Armando always makes me feel he is working for me. He is very knowledgeable and is willing to answer my questions completely and honestly. I feel my car is in good hands with Armando.

Angela871

Aug 5, 2011

Tempe Honda is AWESOME! At my latest visit they took care of a service issue that I had with a dealership that was farther away from my home. (My vehicle broke down out of town and my extended warranty towed me to the closest Honda dealership.) Tempe Honda agreed to make right an issue I had with the other dealership so that I would not have to drive quite a distance to the next town! They even detailed the interior of my mini van! This was something that should have been done for me BUT from the other dealership (not Tempe Honda) and they took care of it for me. This dealership knows how to treat people. I will definitely keep going back to Tempe Honda!

Gail Palmatier

Aug 5, 2011

The process of making an appointment and the efficiency in which the work was done was very good. I am very comfortable having my car serviced at Tempe Honda with David Hudson.

Mark58

Aug 5, 2011

My wife and I have bought a Honda Accord and a Honda CRV from this dealership. When I needed another car, I came back to this dealership because of agent Ed Kellner. Ed is the agent all agents should aspire to become. He has called us every year on my birthday and my wife's. It wasn't just a short call but he spent 45 minutes talking to us about our cars and the new cars. He is a genuinely nice person who loves his work.

Cali77

Aug 4, 2011

Armando Perez is an excellent customer service mechanic rep. He took the time to diagnose my car and find out that my battery was bad. Armando Perez is very knowledgeable and he has been assisting me every time I bring my car into the Honda dealership. His Timely assistance and making sure that when you leave Honda you know more about the repairs made to your before you leave. Safety and great customer service I believe is Armando Perez top priority. Armando Perez is a great asset to the Tempe Honda dealership and I will be going to him for all my car services.

neita.kwong

Aug 4, 2011

I HAVE BEEN WITH TEMPE HONDA SINCE 2002. MY SERVICE TECH IS DAVID HUDSON FOR THE ENTIRE YEARS. I CAN SAY WITH GREAT PLEASURE HE TAKES CARE OF HIS CUSTOMERS. I HAVE SEEN HIM WITH OTHER CUSTOMERS AS WELL. DAVID IS ALWAYS POLITE, WELL MANNERED AND MAKES YOU FEEL IMPORTANT. ALWAYS MAKING SURE YOU ARE HAPPY WITH THE RESULTS OF THE WORK DONE ON YOUR CAR. AFTER ALL THESE YEARS I AM ALWAYS GLAD THAT HE IS STILL THERE.JUST FOR THE RECORD, THERE ARE A COUPLE OF OTHER EMPLOYEES THAT ARE GREAT TO DEAL WITH AT TEMPE HONDA.THANK YOU,NEITA KWONG/OWNERNEI-TA RIDEP. O. BOX 2690AZ. CTIY, AZ. 85123520--705-1279

rswin2047

Aug 4, 2011

Consistent excellent customer service! Ken has been great to work with and keeps me coming back to Honda to peform all of my service needs.

leisaelliott

Aug 3, 2011

This was by far the best car buying experience ever! I was not pressured, but rather felt as though I were part of the "family." Ed took the time, even though it was after 9 PM to show me how to program the radio and so many other things! I was very impressed.

barry13

Aug 2, 2011

I recently had my civic hybrid serviced. I have had all my service done at Tempe Honda and I have been very pleased. This time I dealt with Michelle Bobersky and I really feel she went over and above even the great treatment I usualy get. I was a little confused about exactly what service I needed and had a few questions about the motor assist battery and tires. She looked up my past records, told me exactly what I needed done and went out of her way to get all my questions answered. I took one of her cards and will consult with her the next time I need service. If you read this Michele, Thanks.

Ellenk

Aug 2, 2011

I have been going to Tempe Honda for 10+ years, and have always worked with David Hudson. He has always been very helpful and accommodating to me. I always leave the dealership fully satisfied. The reason I come back to Tempe Honda for service is because of David. I feel he always has my best interest in mind.

mechanics_son

Aug 1, 2011

I've been going to Tempe Honda for service since purchasing my '07 Honda new. The service has always been outstanding. Mr. Armando Perez has been my "go to" Service Advisor for the last 2 - 3 years. He is always friendly, honest and the consummate professional... ...and I know enough about car internals and what it takes to maintain them to know the difference: my Dad was a superlative auto mechanic who taught me well.

nurseflo

Aug 1, 2011

looking to buy a new car. called around to see what prices were. talked to Sara at Tempe Honda on the phone and she quoted me an out the door price. I also called Bell Honda and asked what their price was. Frank at Bell Honda said "oh yeah we can work with that number come on in and lets talk, I will even give you a free $25 gas card." because Bell is closer I decided to stop there first. BIG mistake. we took the car for a test drive and everything was great up until it came time to talk about price. on the phone Frank had quoted me a price when I was sitting down waiting for him to crunch the number he came back with a price $1,500 over what he had promised. I told him i wouldn't go one penny over the price he quoted me. he then went back to the manager and came back with a number $400 over what he originally quoted me. I told him no thanks and walked out. To this day I still haven't gotten the gas card Frank promised. After I left I called Tempe Honda and told Sara about my horrible experience I just had. She told me that she would keep her promise and to come on over. I made the long drive and I arrived at Tempe and was immediately helped by Sara and Brooke. What do you know Good and Honest people still exist, Amazing. I did not pay 1 penny over what she quoted me over the phone. What a pleasant experience when people keep to their word. Thanks for everything Sara and Brooke! If I were YOU I would stick with the folks that do Honest business. P.S. I was contacted by someone at Bell Honda later that week and they asked me why they lost my business. I said one word. Honesty. He said he would talk to Frank. He also said he would have them send out that $25 gift card that was promised for my time..its been almost a month and still no gift card to be seen.

scottreed

Jul 30, 2011

I purchased a vehicle from Kenny Melville. He was very good to work with, answered all my questions and got me into the car I wanted. Everyone that I worked with, even in the finance departmert were very friendly and proficient. I plan on going back when I need another vehicle.

blippold

Jul 29, 2011

Too bad your scale only goes to 5; if I could Id give the dealership a 10!Everybody is always so nice, & helpful. I deal exclusively with Ken Smith for service. Why? Because hes the BEST! Ken always takes the time to truly listen to me and then comes up with our game plan. He always asks about my family and how we're doing. He cares and it shows. Because of Kens competency, attention to detail & easy going manner, we now bring our non Honda car to Tempe Honda for service too. Ken has earned my complete trust & life-long business! As I was signing up for shuttle service this morning, Tom Jetter, came up and greeted me with a big smile and a sincere good morning! Before I could reply, Tom said I remember you; you went on vacation with all your girlfriends a few months ago. To which I replied, I sure did! When I think of the number of people that Tom must talk to in a week, then multiply that times the number of weeks its been since Ive been at Tempe Honda, it blows my mind that he remembered my face, let alone details of our last conversation. Amazing! What a great characteristic of quality customer service.These two gentlemen are just two of the reasons that Tempe Honda is a 10 in my book.

Charlotte Owens

Jul 29, 2011

Tempe Honda has always displayed professionalism with a great deal of courtesy. I continue to be impressed with the service department. David Hudson has a great deal of knowledge which increases my confidence each time I return to Tempe Honda. It is appreciated and valued to know that I can trust the individuals working on my car.

jalvarado

Jul 29, 2011

Went to Tempe Honda to buy a 06 Honda Civic (#18097A). As a first time buyer I was a little hesitant as to what car I wanted and how I was going to finance my car. Nacho was very friendly and patient with me in deciding what type of car was ideal for me and my needs. He was well informed on the car and because he was able to speak Spanish he was able to communicate with my dad and answer any questions that my dad had. I was very happy with the service he provided and received. I am very happy with my buy. Love my car.

kmquirk

Jul 29, 2011

I love working with Dave because he is always very honest with me. I have had bad experiences with Toyota service departments that jacked up minor work that needed to be done into major expenses. I never have to worry about Dave or the technicians doing that to me.

ksheppard

Jul 29, 2011

I live in North Phoenix but I keep coming back to Tempe Honda because of Ken Smith. He is always friendly and professional and even when giving me "bad, but important" news I know that he is being honest with me. He is an asset to the company and the dealership. I will keep coming back as long as I have this Honda vehicle and have been extremely happy with the service I have had there.ThanksKathryn Sheppard

Diane V

Jul 28, 2011

Working with Steve Pappas was one of the most enjoyable experiences I have ever had. In fact, it was the best experience in buying a car. Steve was very patient with me and helped with any questions I had. He was very professional but most of all he knew his job. I will be sure to refer my friends to Steve. This experience was very positive. Diane Vevea

emmald9366

Jul 28, 2011

My husband and I had a great experience working with Steve on the sales end last weekend. He was very kind, attentive and personable. He was very honest with us and offered great suggestions to help us financially. Of course, his ultimate goal is to make a sale as this is what he is paid to do, but he did not pressure us at all and gave us plenty of time to talk in private as we wanted to ensure we made the right decision for us. He seemed perfectly content to stay late, even after the place had closed for the night. We returned first thing the next morning to purchase our Ford Escape Hybrid, and he was ready and waiting to help us, answer our last few questions, and ensure our vehicle was detailed and ready for us as soon as we were done in the finance office. Doug Baty was great in helping us with the paperwork, very nice and friendly. He showed us some options for an extended service plan but did not push anything on us at all. Paperwork can be tedious, but Doug made the process painless. I was dreading car shopping as I typically don't enjoy talking to sales people, but after this experience I actually look forward to shopping for our next car (although maybe not for 2-3 years) especially if Steve and Doug are still at Tempe Honda!

jet11930

Jul 28, 2011

Steve made the buying experience a pleasure. I will refer anyone and everyone I meet to Steve and his dealership. Can not wait to buy my wife's car at Tempe Honda next year.

pdavis111

Jul 28, 2011

KUDOS to Ken Smith...Such a polite, enthusiastic, helpful service consultant...I drive up from CasaGrande just to get my service done at Tempe Honda because I do not feel like a "take a number, and take a seat" from him...He is on the job and a real team player...I am from the older generation and appreciate him because he is worthy of respect from me..I only wish we could clone him and scatter him thru-out the banking and business community...what a wonderful problem free world that would be...someone that works for you and cares about the outcome!! Maybe he should run for President of the U.S.

wyngard

Jul 28, 2011

Jim and Dutch made the purchse of our new car a very enjoyable experience and took the time to explain all our options to us in friendly, informative and courteous manner.This is the second time we have used Tempe Honda and we highly recommend them to anyone in the market for a car!

monica

Jul 27, 2011

Ken Smith has always been my service manager and is truly incredible!! He makes it all so effortless for me, which I greatly appreciate. He is very professional, yet so friendly that you are at total ease, no matter what the problem is.

BJaffe

Jul 26, 2011

We have been clients of Tempe Honda since 2003 when I purchase my first Honda Element. We purchased a second Element for my wife in 2004, and recently traded in my 2003 for a 2011 Element. We have always received great service and a more than fair deal from Abdul in the sales department and it's a pleasure not having to worry about being pushed or deceived in any way. David Hudson in service is the reason we will only bring our cars to Tempe Honda for any issue. We know that he will take great car of us and never try and "sell" us on things that are not necessary. We trust him implicitly.

hidlu1980

Jul 23, 2011

Our car buying experiencing at Tempe Honda was the best I have ever had. We Love our used Odyssey we purchased. Ed was so friendly and helpful from beginning to end. We came by to test drive the Odyssey late in the evening, shorty before closing. I had spoken with Ed ahead of time and he was waiting for us when we arrived. The vehicle was everything it was advertised to be and more, and Ed was so nice and helpful (did not pressure us at all) so we knew right away we would be back the next day to purchase. Ed stayed 4 or 5 hours later than he should have been there to complete the sale. Car buying is always a lenghty process and to make matters more interesting we had our 1, 2 and 3 year olds with us. Of course the kids got restless, crabby and hungry. Every person at Tempe Honda was extremely friendly to us all, especially Ed of course. He brought out pizza for the kids (including water and napkins), sat and talked with them while we signed paperwork, and when it was time to go my daughter only wanted Ed to help her with her shoes (not mommy)HA!. After all was complete Ed walked us all out, gave us a final overview of our van. As we were about to leave my oldest son told him he was his new friend and that he was going to miss him because he is so nice. My son still mentions his nice friend at the dealership! LOL. We would recommend Tempe Honda to any and everyone, for it's friendly staff, extremely fair pricing, and quality inventory. By the way, even the financing process was painless and pleasant (which is rare). Vince was awesome and didn't try to pressure us into a bunch of add ons. Thanks to everyone there, Tempe Honda will be the first place we head the next time we are ready to purchase a vehicle and I sure hope Ed is still there!

marcandgina

Jul 23, 2011

Dan was very helpful and answered all our questions. He did his best to comply with our expectations. Dan is very friendly and I would consider doing business with him again. Thank you.

tmbennet

Jul 22, 2011

I spoke to Steve on the phone this morning and he was nothing but nice. He helped me begin my finance paperwork, since that was my main concern. I stopped by the dealership after work and Steve was very polite and thorough. He stayed after is intended shift to be sure that I was taken care of. He explained everything to me and didn't appear to be hiding anything or pressuring me to buy. I felt as though he was treating me as though I was part of his family, due to his genuine care and respect. The other gentleman that I dealt with were also very friendly and made me feel valued as a customer. I really appreciate everyone's customer service and want to thank them for selling me this wonderful vehicle! This car will be perfect for my family with the new little one on the way! Thank you!

dougrank

Jul 21, 2011

July, 2011 I had my 2011 Pilot serviced w/ David Husdon. David has been my service advisor since out 1st Honda Civic Hybrid in 2006. we've since had another Civic and 2 Pilots. My cousin purchased an Accord from Tempe Honda, again, prtly to continue the service assistance from David Hudson. David and the Tempe Honda group have ALWAYS treated me professionally and I feel looked out for our automotive well being at every instance. The quality of the Honda's, the professionalism of Tempe Honda and most specifially, the service we always receive from David keeps me coming back for more & more. DLR, Phoenix, AZ

reschr

Jul 21, 2011

My family has had an extremely positive experience working with David Hudson. In fact, I never want to work with anyone else concernig my Hondas. David is part of the reason I purchased 2 Hondas after my first one; his stellar customer service and interpersonal skills cannot be matched anywhere in Arizona! David has been friendly, caring and very professional to our family at all times. He has extensive knowledge about Honda automobiles. My son Joey, my husband Tim and I each own a Honda Accord that we have brought in for service regularly over the past 10 years. David has consistently advised us about what service is needed and we trust him implicitly. We go forward with whatever service he recommends without hesitation or worry. My husband had a stroke in 2008 and has been out of work. Since that time, David has taken a personal interest in our family's welfare. He informs me about service checkpoints that my husband used to take care of. If I have questions, David explains service issues to me in detail. He has done so much for me personally; he has had keys made for me, suggested sunscreens, fixed audio and alarm devices and even put a new cover on my steering wheel himself! On one occasion in the summer of 2008, my 2006 Honda Accord broke down in Scottsdale, Arizona. It was a very hot July afternoon, about 110 degrees. Tim had just had a stroke and we were on the way to the Mayo Clinic Hospital to see his doctor. I called David Hudson when the car "blew up"; I was hysterical because Tim was not supposed to be standing around in the heat. David told me to describe the problem and when I did, he suggested that I call AAA to have the car towed to Tempe Honda. The tow truck driver tried to talk me into going to another Honda dealership in Scottsdale that was nearby, but I refused, simply because David Hudson would not be there! When we arrived at Tempe Honda, David had a rental car ready for us so I could get Tim home and out of the heat. My car was fixed by the next morning.Please acknowledge, applaud and reward David Hudson for his expertise with Honda automobiles, his exemplary customer service and his true concern for everyone he comes in contact with. Rosann Eschrich 602-206-3531

ruthtoiyoda

Jul 21, 2011

I go to Tempe Honda because of David Hudson. He is friendly, honest, knowledgable and caring. I can always rely on his recommendations. 5 stars

pgaab1

Jul 20, 2011

The service received from Ken Smith of Tempe Honda was outstanding. I needed a new transmission for my 2003 Civic and Ken was able to get it for in a reasonable time and reasonable price. Ken was up front on everything it would take and the price, so there was not any surprises when I picked the car up today. Ken Smith is very professional and keeps me up to date as the timing of the repair.

sclark7126

Jul 20, 2011

Ken Smith at Tempe Honda put me and my Honda back on the road again after a local oil change shop incorrectly replaced the oil plug. The discussions and negotiations between myself and the offending oil change shop were harrowing, but Ken Smith, who had happily provided his professional input to me and the appraiser sent by my insurance company was wonderful and understanding. Not only was he happy to explain and answer my questions when he could, but ultimately supervised the repair of the damage and returned my car to me. Thank you, Ken, for all that you've done.

brittyrae

Jul 19, 2011

We had a wonderful experience at Tempe Honda. After working with other Honda dealerships in the area, we turned to Tempe Honda because we had heard great things about them. We were not disappointed. Nacho (our salesmen) was very helpful and dedicated to making sure that we were satisfied. We also met the manager and she was extremely friendly and not at all intimidating. The finance guy was extremely nice as well and made sure that we had all of our questions answered. I have worked with 5 other dealerships previously and Tempe Honda was by far my favorite. It was a wonderful experience!

kahansen

Jul 18, 2011

I have have worked with David Hudson in the Tempe Honda service department for approximately 5 years. He is the primary reason for my loyalty to Tempe Honda. He is always pleasant and is more like a friend than just a "service guy." In between owning Hondas, I strayed and bought a "luxury vehicle." My experiences in their service department always had me wishing I was back at Honda.....so I sold that vehicle and bought my Crosstour at Tempe Honda. I'm happy to be back!!!Along with that "luxury vehicle," I also had a problem with receiving my warranty refund from the "luxury dealership" after trading the vehicle in to Honda to purchase my Crosstour. Tempe Honda's finance department went above and beyond to help me recover my warranty refund from the "luxury dealership." In my opinion, Tempe Honda's employees are much more personable and show more professionalism, integrity, refinement and luxury than any other dealership!

pjv

Jul 18, 2011

I have had the best service at Tempe Honda thanks to David. He always is available to assist me with both of my Hondas. I have always gotten an honest assessment of what is going on with the cars. It is because of the excellent service that I continue to return to the dealership and have gone there for many years. David is the best!

bhorne

Jul 17, 2011

We just bought a anew car at Tempe Honda because of the great service we've had in the past with David Hudson. We trust him and believe that he is always looking out for us. Great cars and great service is an unbeatable combination.

edmears

Jul 17, 2011

return customer. Ed was very good to understand our need and patient to find the car we wanted. He didn't try to switch what we were buying and worked to get exactly the car we wanted.

GalletsD

Jul 17, 2011

I started working with David Hudson about 3 years ago, after a bad visit with another service advisor. He's terrific -- prompt, courteous, dependable and always has a smile on his face. David goes out of his way to ensure my car has been serviced properly, and that all my concerns have been addressed. Because of his reliability, I wouldn't think of going to some place other than Tempe Honda for my automotive needs. Thank you, David!

hwood914

Jul 17, 2011

David has been my service advisor for over 9 years and 2 Accords - I wouldn't take my car to anyone else. I can trust David's recommendations and he always helps me prioritze when work is needed (which is rare since it is a Honda). I am considering buying another Honda Accord because I love the car and I would get to keep David as my service advisor!

cwb0597

Jul 16, 2011

We internet-shopped 6-8 Honda dealers in the greater Phoenix area for both price and responsiveness. We also checked dealerrater.com and found in advance that Tempe Honda was tops. They had the winning combination of best price and customer response by e-mail, usually within an hour or two. One of its competitors was $3K more for the same unit and another of its competitors was obviously low-balling us and seemed sleazy; the dealerrater review for that competitor revealed the same thing we had been inferring. We put down $500 deposit for the vehicle we chose without visiting the dealership [we live 135 miles away in Flagstaff].We met Jim & Danny for the first time when we arrived to complete the buy. The process was pleasant, professional and totally transparent. No rush, no pressure, just constant gentle checking to see where we were in our buying decision. Once we had confirmed our decision to buy Danny spent the better part of two hours with us going through all of the options on the Odyssey Touring Elite, including a long tutorial on using the Nav system and setting up our Bluetooth-enabled phones for us. He also set up "Home" on the Nav system and set all of the myriad options to suit our needs. Jim checked in and out with us through the process.We then worked with Rich Schierling on the finance stuff, and again no pressure and lots of explanation of the options with questions answered straightforwardly and honestly. We completed the sale and drove away about five hours after entering the dealership, feeling like we had enjoyed the entire experience and were well-informed at every step of the way. This is the way car buying should be!

frubio

Jul 16, 2011

Armando Perez has been my Service Advisor for the 4 years I have owned my Honda; he has always been courteous, friendly and very accommodating. I brought my car in to have the power steering fixed which was not only done expeditiously but correctly. Armando also went out of his way to have a cosmetic part replaced for my vehicle. The part was not in inventory so he had to get it from another dealership. All this was done by lunch time. Thank you Armando!!!!

Tcarranza

Jul 16, 2011

I talked to Daniel about the hybrid vehicle and he explained in detail the technology that Honda has used. I explained that I was interested in an 2008 Civic Hybrid that was on their Internet page, well before we knew it it was 9 pm.The next day he followed up with myself and made arrangments for a test drive.The process went with out a hitch and drove home with a great vehicle at a great price, Daniel took great Cardin every aspect and we thank him.He is now in the process of finding another Civic for us. We are truly satisfied.

azcatnut

Jul 14, 2011

My first Honda had over 200,000 miles on it and my current Honda has over 100,000 miles. David Hudson of Tempe Honda has been my Service Advisor throughout over 300,000 miles of service on my cars. I would trust no one else with my car repairs. Exceptional service always!

Heidi Sill

Jul 13, 2011

I have been using Tempe Hond and David Hudson for the last fifteen years as long as I have had a honda I can count on the serves and that they tell me how much it will be and when it will be done and they stick to it very closely.

chanel06

Jul 11, 2011

The service on my Honda was performed in a expedited manner and the quality of work was outstanding. The customer service representative was very professional and went that extra mile to make the visit as smooth as possible.

lmerrin3

Jul 11, 2011

David Hudson is terrific. My husband and I have both used him for years. He is delightful, honest, clear, and prompt -- utterly professional. Tempe Honda is a great business, and David brings the personal touch, information, and support we need to maintain our cars confidently and in the midst of our hectic lives! Thank you!

azisparadise

Jul 10, 2011

The sales experience was the best I have ever had in 30+ years of buying cars. Abdul Zaitouneh was the most knowledgeable sales person I have ever met. He was very attentive. His follow through was fantastic and his professionalism was first class. The finance manager, Doug Baty was also very easy to deal with as was Abdul's manager, Michelle. I would highly recommend Tempe Honda to anyone looking for a great deal and a wonderful sales experience.

Loreen

Jul 9, 2011

Ken is the only reason we drive from East Mesa to Tempe to use their service department. He is our go to guy. Whether it's for a oil change or a new A/C compressor, he values our business the same. Our second car is a Toyota, and we bring that car for service to this dealership as well, solely because of Ken's helpfulness, friendliness and professionalism.

Maureen25

Jul 9, 2011

I used to take my car to Automotive Companies, but not anymore! For about 2 years now I have been taking my Honda Civic to Tempe Honda. They have the greatest Customer Service and Armando Perez is the best! He is professional,courteous and he is very knowledgable in the Automotive Industry. I work near Tempe Honda so it is very convenient and I am able to use their Shuttle Service. They are always prompt and courteous and when you call to have them pick you up at your work, they are always on time. I live near Bell Honda,and one time I called early on a Saturday Morning to see if I could take my car in, but I was told that it may sit there all day & they may not be able to even get to it! So with that said,I will drive that 25 miles just to go to Tempe Honda!

mossimoaz

Jul 9, 2011

I was very happy with my experience at Tempe Honda. I had come in the day before I bought my used camry to look around and Ken was more than helpful with answering all my questions. I still had some other dealerships to go to and didn't buy that day. However, the next day I had decided that the Camry was the used car for me. I called Ken and even though it was his day off, he came in and helped me get the car I wanted.

Lynn Buehler

Jul 8, 2011

We have been a Honda customer for many years and we have had several Accords. David has been our main person servicing our family. We even take our Toyota truck at Honda for service because the service is great at Tempe Honda. It is the main reason why we continue to purchase Hondas and go to Tempe Honda for servicing. David goes out of his way to assist us, he explains what is needed and provides us the best price possible. I have gone into Honda without notice at all on several occassions and David is always there to assist.

rnhinrichs

Jul 7, 2011

I have bought many cars from dealers over the years and this is by far the best buying experience I have had so far. Steve Pappas was extremely helpful and should get some kind of award.

DR Rittenback

Jul 5, 2011

David Hudson is a professional in every sense of the word. He delivers great customer service in a timely and effecient manner. He is very courteous and very helpful with all automotive questions that I ask him. He is a very concensious workerand as far a I am concerned he is a great asset at customer service for Tempe Honda.He is recommended by me for any personal upgrade that he is available for at Tempe Honda. Sincerely,Dennis R. RittenbackA very satasified Honda owner since 2005Entirely due to the customer service provided by David Husdon.

Rob O

Jul 5, 2011

The repairs were performed in a very fast time and the quality of work was outstanding. The customer service representative went that extra mile to make the visit as smooth as possible.

um_hurricane

Jul 4, 2011

I am very happy with the service provided by Jim and the rest of the Tempe Honda team. Jim is professional, knowledgeable, trustworthy. Great salesman!! Thanks!!

webot

Jul 2, 2011

Before visiting Tempe Honda, we visited another dealership (Right Honda). We were SHOCKED by how rude and borderline abusive the sales manager was, as well as the fact that despite our request to work with someone else, we were given no other option. After leaving that dealership, we were very hesitant to even bother going anywhere else. We were extremely pleased by Ed's willingness to work with us over the phone initially (given that we lived on the other side of the city) and were reminded once we arrived at the dealership in person why we had bought our previous car from the same dealership.While buying a car is often a contentious interaction, Ed was more than pleasant, and we didn't feel as though the dealership was trying to take advantage of us.We will definitely look to do business again with Tempe Honda in the future.

aswaas

Jul 1, 2011

Ken Smith at Tempe Honda is an excellent customer service representative. I always schedule ahead to make sure Ken will be there before I bring my car in for service; he is like the big brother I never had. I have trusted Ken and Tempe Honda for several years with both my '04 Civic Hybrid and my '95 del Sol; total mileage of the two vehicles together well exceeds 365,000 miles and both are still running like a charm. I even pass by three other Valley Honda dealerships just to make sure I get the excellent quality service I have consistently received at Tempe Honda. Every visit to Tempe Honda reinforces how much they care about their customers and the vehicles they service. Thank you Ken and Tempe Honda for doing such a great job!

lbooneaz

Jul 1, 2011

Thankfully, Ken has been my service adviser for several years now. I couldn't ask for a better person to take care of my car!

Shaneintukee

Jul 1, 2011

Dan showed me two cars that I was interested in purchasing. When neither of them would work out, he showed me a third car that did work for my situation. He was always friendly and cheerful, even though I was taking a lot of his time. At the end, he even stopped me as I was leaving, just to point out where the gas cover release was at under the dash. Very nice guy!Paul tried several ways to get me into the car I wanted and when the banks wouldn't approve that car, he searches until he found a vehicle that met my requirements while meeting the banks requirements. In years past, I've dealt with dealers that, if you couldn't get financed for the car you wanted, they would push you into something that was totally not what you wanted. I never once felt that way with Paul. He was definitely looking out for my wants and needs.Overall, this was by far the best experience I have ever had purchasing a vehicle. I highly recommend Tempe Honda, Dan and Paul!!

Devils84

Jun 30, 2011

I brought my car in because I was hearing a clunking noise after having gone camping this past weekend and having to do some off-roading in my Civic. Armando Was great in keeping me up to date on what was going on with my car at all times. He even was able to get me a rental for the day while the repairs were being made. He was professional, friendly and honest with me the entire time. I couldn't have gotten better service.

frowe79

Jun 30, 2011

I have been going to Tempe Honda for 4 years now for service ever since I purchased my CRV. My purchase was a very pleasant experience and my service appointments are always very pleasant. My last service visit was even more so in dealing with Colby Lingenfelter. He set up the date and time that I needed on a fairly short notice and sent an email reminder to me which I thought was very nice. He is very knowledgeable when discussing services that are needed. He also recommended the shuttle service, which I had never used before. My vehicle was ready before the proposed time, I received a discount on the services and Colby thoroughly explained what was serviced, what was checked & was all good and what to be mindful of on next visit. I have always had great customer service at Tempe Honda, but I felt Colby went above and beyond this visit and I was amazed by his level of customer service. He also personally went back and got my car and delivered it to me. When dealing with Colby, it feels like he really cares about you and your vehicle and it is more like talking with a friend than a service rep. I rate him 5 stars and A+++! And I will always own a Honda. :)

garw

Jun 30, 2011

I have been taking my car to Tempe Honda for many years now. I have a 14 year old Accord and, even though it is old, the dealership does not try to sell me a new car when I am having my car serviced. They also do not tell me I need repairs that are unnessecary. David Hudson, in the service department, has been great. He is easy to work with, offers me a free rental car if the repair will take awhile and often gives me discounts for service. I will continue to take my car to Tempe Honda and recommend it to others.

murphaz44

Jun 30, 2011

Armondo was my Serice Representative and he was very professional, helpful and courteious. It was right on top of everything knowing I had an extended warranty and proceded from there in providing a rental and keeping me updated on the progres being made on my electrical problem. It was a pleasure working with him. My car upon completion was cleaner than when I brought it in. Someone did a great job washing the exterior and cleaning the interior and windows. Any further trouble I encounter with my Honda I will take it to Tempe Honda for service. Frank Mrphy

PIXIETOO

Jun 30, 2011

KEN SMITH IS A FANTASTIC REPRESENTIVE OF TEMPE HONDA. HE IS VERY FRIENDLY, PROFESSIONAL SERVICE PERSON. EVERY TIME I BRING MY CAR IN HE IS RIGHT THERE TO MET ME AND MY OVERALL EXPERIENCE HAS ALWAYS BEEN VERY GOOD. KEN IS A ASSET TO THE SERVICE DEPT. HE ALWAYS TELL ME ABOUT WHAT MY CAR SERVICE WILL COST ETC. AND I HAVE NEVER BEEN KEPT WAITING. I'LL ALWAYS USE KEN AS MY SERVICE PERSON. I KNOW THAT IN THE NEXT YEAR OR SO I'LL BE BUYING ANOTHER HONDA ACCORD AND PART OF THAT IS BECAUSE OF YOUR SERVICE DEPT AND EMPLOYEE.

bganoush

Jun 28, 2011

I had a good experience with Tempe Honda. Kenny was a great salesman and really availed himself to me as the client to find a car that was right for my situation and close to my budget. I really appreciated his friendly and professional demeanor. He, as well as other staff, even stayed well past their typical work hours to make sure I was able to complete all of the paperwork and leave with the car that very evening. It was a good experience when learning how to buy a car (this was my first experience that was not private party) and the staff at Tempe Honda made sure I was well taken care of.

bimaldshah

Jun 28, 2011

Efrain is very friendly, never pushy and the best thing is that he has a very positive and friendly attitude. I went to the other Honda dealership in the valley and many of them had the attitude about them which was a total turn off. Efrain was not only friendly but was very accommodating to my needs in terms of car features, color and price. Highly recommended.....if you go to Tempe Honda, ask for Efrain!!!

tbonnell

Jun 28, 2011

This is my 3rd Honda through Tempe Honda and the main reason that I keep coming back is the incredible service that I am given by David Hudson. No matter what my issues are with the car, he makes sure that I am taken care of. He is always extremely friendly, courteous and quick to respond. Because of that level of service, I have sent my mother and my sister to Honda, where they both purchased vehicles as well. Everytime my lease comes due, I think about changing cars (just for a change) - but I really like the Honda and the service I get from David, so I will keep coming back.

dfrazo

Jun 27, 2011

I had the misfortune of having my clutch go bad on my Honda Civic SI. David Hudson was a godsend in making my experience less costly and draining. David was very good in working with his superiors, which saved me money, and keeping me abreast of the situation with calls regarding the status of the repairs. He is very courteous and knowledgeable of his products and services. I've always been satisfied with Tempe Honda, but David going above and beyond his duties, shows his commitment to excellent customer service. Because of employees like David, I will remain a Honda customer, and definitely a Tempe Honda customer. Again, thanks David.A Satisfied Customer,David F. Razo

jrholm

Jun 27, 2011

I only tkae my Honda here. I found the service advisers to be very professional and I never have a hard time making an appointment. I have had a couple of them actually go out of their way to give me a discount on expensive parts.

laineyprather

Jun 25, 2011

I am always impressed with the service at the Tempe Honda dealership and in particular with my service guy, Ken Smith! Ken always makes me feel like he is taking the same care with my van as he would with his own vehicle. He has gone above and beyond for me in an "emergency" with my power window and I totally trust him to do what's best for me and my family as it relates to my van. Thank you Ken!!!Sincerely, Lainey Prather

matcav76

Jun 25, 2011

Tempe Honda continues to surprise me, even the day after the sale. Vince, who I worked with to finance my Civic Hybrid, called me the day after the sale. He informed me that he was able to get me a better rate and asked if I would like to come back to the dealership to lower my monthly payment! During the initial financing, Vince took his time to clearly explain all of my options. He answered all of my questions and I was impressed with his knowledge, patientence and ethics. So, it was no surprise that when I left the dealership, Vince continued to work hard to get me a better deal. It is refreshing in this day and age to work with someone like Vince who places a high value on customer service and satisfaction, even after the sale. Thanks again to Vince and the entire team at Tempe Honda! Because of my great experience with Vince, Kenny and the rest of the team, I will definitely be purchasing my next vehicle at Tempe Honda!!!

hrelms

Jun 24, 2011

I have been a customer at Tempe Honda for many years. I am always pleased with the repoire I have with David Hudson. He is pleasant, honest and my vehicle is ready when he tells me it will be. I feel so comfortable that I have all service needs taken care of at Tempe Honda with David.

RSKitowski

Jun 24, 2011

Always receive Great service. I've been bringing my two vehicles to Tempe Honda for 3 years now, eventhough another Honda dealer is closer to my home. I can count on Armando P. to give me the best maintenance/service advice - no exceptions; he friendly and I recommend him to anyone. Filip S. helped with my latest visit, and I'm pleased with his work as well.

dalegoeldner

Jun 23, 2011

I have been going to this dealer ship for ten years. I have always gotten excellent work at a fair price. And of those ten years David has always been my service advisor and has always done an outstanding job. Thanks David!

Dvelarde

Jun 23, 2011

The service I have received has been nothing lower than top notch! I had contacted Armando with a request for service on five of our Honda Odysseys. The catch was they had to be in and out in a timely manner, a very quick timely manner. Armando and Efrain made this happen! Their professional and efficient mannerism was greatly appreciated as the service on the Hondas never interupted the service to my patients!! Thank you to both of them and to Tempe Honda for a pleasant experience :)

ellenat

Jun 23, 2011

I believe this dealership does excellent work. I had an extensive amount of work done the other day. The car was ready exactly when they said it would be finished. I am very impressed by the quality of the personnel, particularly Armando Perez, service advisor. He is extremely knowledgeable, personable, and follows up with me immediately about any issues I may have. I appreciate the fact that when issues come up with the car, I am immediately contacted. Armando is a true asset to this company! I would wholeheartedly recommend this dealership to my friends.

iantemplin

Jun 23, 2011

The car service experience is often dreaded; people can feel like they are being bilked out of money, there is a sense of helplessness and a sleazy under tone. NONE of this was present at the Tempe Honda with Robert. Right from the get-go Robert was friendly, listened to what I had to say, was professional in his assessments, and stayed true to his word. He was outstanding at communicating with me throughout the process and his genial nature and automotive acumen shone through. I would highly recommend both Tempe Honda and Robert for anyone needing service.

rkrk

Jun 23, 2011

As a family, we have 4 Honda cars and Ken has been our service adviser for many years. He is always friendly, courteous and is knowledgeable regarding our car service needs. We have 1 daughter that moved out of state, but we always get the major service done here at Tempe Honda when she visits. Her out-of-state service does not compare to what we can get here. Ken is an awesome adviser and I would recommend him to anyone needing one.

jamesfrench

Jun 21, 2011

This Dealership Service Department always exceeds expectations. The service advisor David Hudson gives exceptional service and is very hospitable and get the service done on time AT or BELOW stated estimate.

mayakessler

Jun 21, 2011

I moved to Arizona in August 2005. I had a civic coupe at the time that needed service and went to Tempe Honda. Ken greeted me and has been my service advisor ever since. In July 2009 I totalled my car. Although I looked at other manufacturers/makes/models I ultimately decided to purchase another Honda as my experiences with Ken had been so pleasant. Ken is a smart, honest, and always willing to help.

hjm!

Jun 20, 2011

I could say all the nice things people say when the get great service like I do when I visit Tempe Honda.The service is excellent, the people are knowledgeable, and as a result my Honda Pilot runs great and has been very reliable for years.But the best part of the service is working with David Hudson. The reason for that is Trust. I trust David because over the years he has given me good advice and excellent service. It is because I trust and rely on David that I will continue to be a customer of Tempe Honda.Michael Hoffman

iceman544

Jun 20, 2011

Tempe Honda has been a great place that I trust to have my Honda Odyessy serviced at regulary. I have been working with Dave Hudson since I've purchased the vehicle in 2004. The service I receive from Dave is above and beyond. Because of that service I continue to have my vehicle serviced at Tempe Honda and will contiune to do so with Dave as my advisor.

bowerslama

Jun 18, 2011

Brought my car in for regular service and a minor problem with the rear passenger door. As usual, the service advisor was great, helpful and pleasent. The cashier was polite and helpful.

CarlStokes

Jun 18, 2011

Robert Leiler greeted me at the Service Entrance. He quickly wrote up my car for it's 15,000 mile service and offered to have me transported to a nearby shopping area to be picked up later. I declined his offer and waited at the dealership. He (Robert) came into the waiting area when my car was finished (very quickly!) and escorted me to the cashier and outside to my car.I believe that, in addition to a free car wash and interior cleaning, the other work was done quickly and efficiently. Robert also discovered my key to the lock on my wheels that I had forgotten that I had!Good attitude, Good price, Good repairs, Good waiting area!!Who could ask for more?!?Carl StokesMaricopa, Az 85138

Mary Helen

Jun 18, 2011

I bought my first vehicle in 1970; and of course several since; unfortunately TEMPE HONDA nor the Internet were in existence. I'm self-employed and time is of the essence, it was convenient to contact local dealerships via the Internet. After sending emails to several Honda, Toyota and Nissan dealerships; Immediately I received a call from RICHARD LIM at TEMPE HONDA.I advised him of the type of vehicle and price range that met my needs and scheduled an appt. From the onset; I felt comfortable and at ease; and through-out the process I never felt pressured. From past unpleasant car shopping experiences; I would opt for a ROOT CANAL! Fortunately, both RICHARD LIM AND PAUL CASILIO, listened PATIENTLY. I purhcased a vehicle, that met my business needs, and a price range that fit my budget.I PURCHASED A VEHICLE THAT I WANTED; NOT WHAT THEY WANTED TO SELL TO ME FOR THE SAKE OF A SALE...WHAT A CONCEPT!!. NEVER,in all my car buying experiences have I been treated with such care, patience, and understanding to meet my individual needs. I WAS TREATED AS A RESPECTED, VALUED, IMPORTANT INDIVIDUAL; NOT AS A NUMBER! Once I made my decision; of course I got to meet "Vince", he too, treated with care, understanding, and respect. Vince was also easy to talk to and explained everything I was signing in terms that I I understood; not in "office lingo". I appreciate all that Richard, Paul and Vince did to make my car shopping a pleasant and Fun experience. Of course, I've told my family and friends about how well I was treated at Tempe Honda! THANK-YOU

maspishock

Jun 18, 2011

Armando, the service advisor, was very friendly and took care of me quickly and very respectfully. He made sure my experience with leaving my vehicle was as little inconvenience to me as possible. The technician, Efrain, did all the things a needed well.Taking my vehicle to Tempe Honda for service was a great experience when compared to some others I have had.

twolfe

Jun 17, 2011

David Hudson has been our family service manager for over 6 years. We own two Honda's. He is always friendly, courteous and knowledgable. I frequently recommend Tempe Honda and David Hudson to my friends because of our experience with Mr. Hudson.Thank you for the GREAT service!Tom WolfeGilbert, AZ

caninchandler

Jun 16, 2011

The current visit was to diagnose and repair a dragging splash shield under the engine.It turned out it was just a case of a some clips that had come loose. Tempe Honda not only replaced the clips but did their standard 19 point inspection and checked and adjusted tire pressure as necessary. They not only fixed the problem, they did it at no charge.I purchased the car from Tempe Honda in 2007 and have had it serviced there ever since its purchase. I have never been pressured into unnecessary service nor been charged what I felt was an unreasonable price. On this visit, Colby was every thing you would want in a service rep.

Denny Wurtz

Jun 16, 2011

I bought 2 new Honda vehicles from Tempe Honda in Spring 2008. I have had the same service representative Robert Leiler since my purchase. This employee goes out of his way every time to make my experience perfect. This employee should get a 5 start rating too!! I hope this gets to the Dealer and Robert's manager. I have recommended this Dealer to many.Denny Wurtzdwurtzatcox.net480-323-0927

EBauer

Jun 16, 2011

My husband and I have three hondas at this time. One 2000 Honda civic for my daughter, my 2003 honda civic hybrid (had 168,000 miles when traded in for my new 2011 Honda Insight) My husbands 1991 honda Accord station wagon (currently has 268,000 miles and still runs like a brand new honda.) We have been dealing with Tempe Honda for seven years, and Mr. David Huson has been our service representative this entire time. We have never had any service problem that Mr Hudson and his service team were not gladly able to correct to our complete satisfaction. I attribute the long durability of all our vehicles, to the experience and advice Mr. Hudson has always given us on how to properly service and maintain our vehicles. Moreover our recent decision to trade our 2003 Honda Civic hybrid in March for a new Honda Insight was basically made due to our experience and relationship with Mr. Hudson.

RobertBarrett

Jun 16, 2011

I am very happy with the quality of service received from this dealership. The service writer is very knowledgeable and has assisted me in maintaining my Honda Pilot in first class condition. I will continue to trade with this dealership for all on my service needs and should I decide to purchase another car, I would start my search here at this dealership.Sincerely,Robert Barrett

shaker08

Jun 16, 2011

I was very satisfied with the service that Nacho gave me at Tempe Honda. He answered all my questions and explained everything to my knowledge. I was able to leave the dealership with a great car that love. Tempe Honda was a great experience, very polite and professional!

sunnlaker

Jun 16, 2011

Armando explained the service that was required so there were no questions in my mind about what needed to be done. He told me the price and I felt no pressure or obligation. Since I've been having all my service done at Tempe Honda and have been thoroughly happy with the results, I waited while the job was completed and drove away a satisfied customer. I'll be back again.

beatrice1

Jun 15, 2011

David Hudson has always been great in making sure that my Hondais well cared for. I trust his word on what my car needs. Never have I felt pressured or rushed. Kudos to David

Dan Boughton

Jun 15, 2011

My Ridgeline needed service. David has worked with me for several years. I keep coming to Tempe Honda because of the outstanding service I receive from Mr. Hudson. David meets and exceeds all my expectations and more for an auto dealership. He is approachable, knowledgeable and very reliable, a true asset for any company. I will purchase my next vehicle from Tempe Honda becuase of David.Thank YouDan Boughton

Dan Heinz

Jun 15, 2011

Great place to do business. David Hudson is the reason I keep coming back. He is always a pleasure to work with and makes sure my car is handled quickly.

Jeff Kelly

Jun 15, 2011

David Hudson is the only reason I come to Tempe Honda; before David, I had a bad experience at Tempe and switched to Phx. But now I'm Back. Ask for David and you'll be a repeat customer as well.

ryanhansen

Jun 15, 2011

Ken Smith is an amazing employee at Tempe Honda. I have taken my car in several times for maintenance and I won't got anywhere else because Ken is so great! Unlike other car maintenance companies I feel like Honda really wants to help you with your problem and they aren't just trying to nickle and dime you for every little thing they can find on your car. They generally care about your safety and educating you on your car. I have recommended to many of my friends that they bring their car into Tempe Honda and ask for Ken.My husband and I are thinking of buying a new Honda because we love the quality of our current car and the excellent service that we get every time we bring our car into Ken. My boss is also interested in buying a Honda and I have already told her to go to Tempe Honda because then if she ever needs service she can work with Ken and experience the awesome customer service that I get every time!

wevans

Jun 15, 2011

WE HAVE HAD OUR CAR SERVICED AT TEMPE SINCE WE PURCHASED IT IN 2004.WE HAVE HAD EXCELLENT SERVICE . OUR CAR IS A 2005 AND IT RUNS LIKE A 2011THANK- YOU ARMANDO FOR TAKING CAR OF OUR CAR LIKE IT WAS YOUR OWNWILL AND WILMA EVANS FROM COOLIDGE , AZ

DoloresMartin

Jun 14, 2011

Our sevice advisor, Ken, is always extremely helpful and friendly. He is very responsive to our needs. Everyone at the dealership always very friendly, as well.

justnicky

Jun 14, 2011

Great staff and excellant customer service. Made first time car buying an enjoyable experience. Would recommend this dealer to friends who may need a new or used vehicle.

momiller

Jun 14, 2011

Outstanding service...always! Ken Smith is the reason I have my 2001 Accord serviced at Tempe Honda and I recommend the dealership every chance I get. Ken is knowledgeable, polite, helpful and goes out of his way to work with my schedule, especially if a problem comes up unexpectedly. My teenage daughter is now the primary driver of our Honda and she feels comfortable enough with the environment at the dealership and the relationship we have with Ken that she'll take the car in on her own.Highly recommend Ken Smith and the great job he does for Tempe Honda!

sssssss

Jun 14, 2011

David Hudson has made my experience at Tempe Honda one that I appreciate and rely upon. He has always been friendly, attentive, helpful, and responsive to any concerns or questions I may have. He always checks the car before I travel so that I feel safe and secure on the road. On my third Honda now, I have dealt with him many times over the years and through him the service department. Thanks for having David Hudson there. It makes my experience a very pleasant one - and to a great deal because of him, I have recommended Tempe Honda to my friends.

ellebee1967

Jun 13, 2011

I recently brought my Honda CR-V to Tempe Honda for repair work. While my insurance company proved extremely difficult to work with, Armando from Tempe Honda was just the opposite. He went out of his way to be helpful and assist in any way he could. Once the insurance company gave the okay the repairs were quickly executed and my car was as good as new. I highly recommend both Tempe Honda and service consultant Armando Perez.

johnsonaz

Jun 12, 2011

Armando always takes excellent care of my car. He is careful to explain in detail what is wrong and how it is boing to be fixed. I do not have my car serviced anywhere but Tempe Honda.

Kjphelps

Jun 12, 2011

This is my third Honda in 9 years. Abdul was my sales person on the first one and I returned to him because of his great service. I sent my sister to him as well and she had an equally good experience. asl my experiences with Tempe Honda have been positive from sales, service, and general customer service.

Maria Blanco

Jun 11, 2011

Dave Wallace and his sales staff were friendly, courteous, helpful and concerned with finding us a car that fit our needs. It was the best car buying experience I have had. Thank you! Maria Blanco

teenabout

Jun 11, 2011

The staff in general was courteous and knowledgeable.Michelle, who works in the service area, went above and beyond, to make sure that we left her establishment completely satisfied. She is truly a beacon for her organization.

the1sen

Jun 11, 2011

David Hudson is the reason we frequent Tempe Honda. Without fail, he takes complete care of our vehicle, and makes maintenance worry free and easy for our busy lives. When we buy another car, as long as the dealership gives David credit for it, we will buy from Tempe Honda.Please clone David. We have referred several of our friends to Tempe Honda, even after they have been there for previous vehicle issues, and David treated them with interstellar service, far surpassing our expectations each time.David is a great person to work with, and we sincerely appreciate him and his efforts on our behalf.

beverlyh

Jun 10, 2011

We are a long time customer of Tempe Honda. Always very friendly and helpful. Armando is excellent - very prompt and has vast knowledge of service regarding our 2004 Honda Pilot. We will return to Armando for our service.

Bodhisattva Doc

Jun 10, 2011

Always AWESOME service and sales. We have been using Tempe Honda for over 8 years. Have purchased 4 cars from them during that time frame.

juliek123

Jun 10, 2011

I have complete faith and trust in Jeff Bogardus. I know that maintenance and repairs are always done right. His assessments and recommendations are always fair and accurate. It's obvious that he has years of experience, a thorough knowledge of mechanics, and a feel for the best course of action. Thanks, Jeff! You're the best!

A Howard

Jun 9, 2011

Though we live within 15 miles of 2 Honda stores, we chose to go to Tempe Honda. There was no rhyme or reason for the choice just, decided to give it a shot. Having purchased many cars over the last 25 or so years, we must say that our experience with Ed Kellner was the best. Never have we ever met a car salesperson that did not pressure us to make a sale. Ed was just the opposite, he was so easy to work with. He understood the product and took time to explain every detail of each vehicle we looked at. Once we made a decision, he took the time to really explain all aspects of the vehicle and the process. While waiting for the completion of the paperwork, Ed took us out to the car and gave us a class on every aspect of the car. We have never been through a car purchase where the sales person literally made us feel completely at ease. We will definately return and work with Ed on any future purchases. We will also recommend Ed to all our family and associates. Ed Kellner should give customer service classes to all of your new associates. In fact, the entire auto sales profession should have sales people like Ed Kellner. Word of mouth can be your best advertisment, it can also be your worst. Thanks to Ed Kellner, all of the word of mouth advertising from us will sing the praises of Tempe Honda and Ed Kellner.

Aznative10

Jun 9, 2011

Robert is always helpful and honest everytime I bring my Civic in for repairs. He knows I work on a tight budget and is very helpful with that.

cesling

Jun 9, 2011

David Hudson is awesome!!!I brought one of my 2 Odysseys in today to be serviced before a road trip as we do before any trip. My husband and I know and trust David to check to make sure everything we need is taken care of. When he says our vehicles need something done, we do it! He may tell us for the next time we come in or to get is done sooner. We trust him without question. David is very friendly, knowledgeable and professional. He makes us feel like family, special. Tempe Honda should feel lucky to have him as an employee!Thank you

kamiaustin

Jun 9, 2011

The Service department is always very helpful, knowledgeable and friendly. Everyone I have ever delt with at this dealership has provided excellent customer service. Also, the prices are very reasonable. I can always expect to get a good price and outstanding service at this dealership. I highly recommend Tempe Honda.

rradel

Jun 9, 2011

have known david hudson since buying 07 ridgeline, and feel confident in his knowledge and focus to keep me on the road. he is an excellent employee and the best face forward you could have,, and if not for his presence, i would not feel the connection with this dealership that i enjoy today. i have owned honda motor cars since 1976 when i purchased the first to be sold in hornell, new york. (CVCC wagon). tempe honda and all the folks who work there are doing a great job.

Scheibel90

Jun 9, 2011

I worked with Robert on my Honda Accord window problem. He went above and beyond to get me the best price and outstanding service. Thanks and I will continue to be a satified customer.

Alyce

Jun 8, 2011

David has taken care of my car since I purchased it in 2008. He is friendly and very competent. I trust him and if he suggests something is needed, I do it without question as I know he would never try to sell me something I do not need.

chocgolfer

Jun 8, 2011

It is with heart felt gratitude and sincerity that I write this recommendation. I have lived in Arizona now for six years. I own a 1999 Honda Accord EX. I came into the dealership one rainy Saturday afternoon because the cable leading to the gas lid door broke and I couldn't open it to add gas in the car. David Hudson was working that day, and very happily opened the trunk and fixed the issue. David has always been very courteous and professional, along with very knowledgeable. He has always treated me as if I was his only client. Imagine that, being told I was never a bother.I have come to trust and value David's input explicitly. I will continue to talk about David Hudson and refer him as much as I can. I would hope David is commended from your level as well. It is my opinion that individuals such as David should be acknowledged and recognized as assets.

irizwi1

Jun 8, 2011

I have 2 accords that I bought from Tempe Honda and I have re4ceived great service from there sales and service team members. I especially want to thank Robert Leiler in there service department for going above and beyond in providing great customer service and providing accurate and useful information so I can make informative decisions regarding service of my vehicles.

lschroeder

Jun 7, 2011

David Hudson is awesome!! I had a problem today with my battery and he told me to bring the car in right away. I had the battery replaced and he had them double check the car to make sure that nothing else was wrong. He is very considerate and helpful. He is also the service advisor for my mother. He treats her with respect and is courteous. We love David because he treats us like family when we have to bring our cars to Honda for service. We don't know what we would do without him. He's one of a kind. Sincerely, Linda Schroeder

ortzman

Jun 7, 2011

Dave Hudson has always been the best as far as customer service. This occasion was no exception. I had almost $1,000 in service repairs that Dave was able to reduce to under $400.00 by checking to see if they were covered by warranty. It is this commitment to his customers that will keep me coming back to Tempe Honda. Dave is the best there is and Tempe Honda is lucky to have him there. I will only come in when I know that Dave is working. Keep up the good work Dave.Sincerely,Joseph Ortiz

swing1

Jun 7, 2011

David Hudson provides excellent customer service at Tempe Honda. He treats the customer with professionalism and care. He is a tremendous asset to Tempe Honda. Thank you, David, for your service.

burminator88

Jun 6, 2011

This dealer was great to myself and my fiancee. We were greeted and simply asked what we were in for and were treated to our liking with every step of the process. Went in simply to make a decision on what we like and ended up driving off the lot.

miggyc

Jun 6, 2011

Robert Leiler is a 5 Diamond service representative. He is friendly, knowledgeable, courteous, and understanding. He is a definite asset, not just Tempe Honda, but Honda Corporation. I would not hesitate to have any of my clients, friends or relatives see Robert at Tempe Honda. I have complete trust in him regarding all matters concerning Honda cars. Thank you for making him available to us.

patriciagaby

Jun 6, 2011

We lease a FIT from Tempe Honda; we previously had a Civic. Both the Sales staff and the Service reps are extremely customer service oriented and friendly and definitely deserve high 5s...

terrydaun

Jun 5, 2011

I just recently purchased my second car from Tempe Honda Used Cars, a 2005 Mini Cooper S. Kenny Melville was my sales person for the Mini as well as another car purchased there. In 2005 I purchased my first car at Tempe Honda, a Honda Element, which I still own and service exclusively at Tempe Honda.I refer everyone I know to Kenny and the awesome team at Tempe Honda. Nothing is perfect in this world. It's nice to know someone has your back. You want to trust the person or company you're dealing with.At Tempe Honda (New & Used) Cars, I can leave the worry aside and know that I'm going to be treated with courtesy and respect. I'll make a sound purchase at a fair price and know that if anything is not quite right, Kenny Melville and his team will do whatever it takes to make it right. I've been there and we've done it! The same goes for Ladell Player and his great team of service personel. We had some unfortunate issues with the Mini and they were taken care of in a professional and courteous manner. The car is awesome and I am very pleased.Thank you for the opportunity to express my thanks and appreciation for a real stand up business, Tempe Honda!sincerely,Terry Daun

ajwhet10

Jun 4, 2011

Armando has serviced my car several times now. He treats me like a respected friend, listening to my concerns, checking the vehicle for those issues, and making recommendations that, unlike other dealerships, never seem to be unnecessary or extremely costly. He acts like he cares about helping me get the best possible service as economically and as quickly as possible. When I left the dealership today, I felt once again like both I and my care had been treated exceptionally well.

guns-n-nascar

Jun 4, 2011

This is our 18th car in 14 years. Only 3 have been purchased used and this was our first trip to Tempe Honda.My 17 year old son and I were shopping for a used car for my daughter.Once we parked and exited our vehicle, we were greeted by Kenny Melville. I explained to him the "stipulations" that our kids have as far as price and type of vehicle that they are allowed to get. Once informed, Kenny took us around the lot and showed us our options. We had settled on two cars (prelude and accord). With their service department finding problems with the prelude, we went with the accord.Kenny made sure that we were taken care of every step of the way. Once everything was said and done, we were off to show my daughter her "new car". She loved it and in all honesty, this is one of the better dealerships that I've done business with.Great people, clean dealership and an insanely clean service area.Thanks again Kenny!

llboughton

Jun 4, 2011

I have been bringing my 2003 Honda CR-V to Tempe Honda for service since it was new. The reason . . . . David Hudson! No matter what when I contact David about service or even if I show up unannounced he treats me and my car like we are the only things on his calendar - he is attentive, professional and knowledgeable. Most importantly he explains the repair in a way that a non-mechanic can understand and feel completely confident in. When I am ready to buy another vehicle it will be a Honda because I know I can count on David and the excellent Tempe Honda team.

tmcbroom07

Jun 4, 2011

I provided Tempe Honda with all "5's" because every employee was genuinely friendly and treated my husband and I with respect. It was a hot Saturday afternoon and Nacho Morfin not only showed and allowed me to drive every car I wanted to see but did it with a smile on his face and kept us hydrated with numerous water bottles! We would stand under a tree in the shade while he would run to get another set of keys for me to drive each car I liked. He was never once pushy and always had a smile on his face. I honestly felt I was a valued client BEFORE I even bought the car! There was no haggling or sales pitch or pressure. Straight, honest and fair business dealings! I will most definitely return to Tempe Honda to purchase my next Honda!I dreaded the car purchasing process for many years, but will never do so again!Tracie McBroomGilbert, AZ

lydiako

Jun 3, 2011

I've been bringing my car to Robert Leiler for a few years now and he is by far one of the greatest service advisors I've had. He is always knowledgeable and is very quick to answer any questions regarding my vehicle. Robert is very good about following up and making sure that my needs were met. Jackie Clark was very nice and respectful when I was at the cashiers desk to pay for my service. She answered a few questions I had regarding the paperwork that was given to me and seemed very attentive to the situation. I will stay loyal to Tempe Honda because of their great service and great attitudes!

jphaggard

Jun 2, 2011

I have been bringing my 1995 Honda Civic EX in to Tempe Honda for years, and the main reason is the extraordinary service that I receive from Dave Hudson. He is thorough and knowledgeable. I appreciate his honesty and integrity. Tempe Honda may be the closest dealership, but if David moved to another one, I would be happy to drive a little further just to have him work with my car.

kellybones

Jun 2, 2011

Needed an oil change as well as two recalls on my 2007 Honda Fit (light switch and power locks). I went in without an appointment and had very good, fast service. I was out in 1.5 hours. I was also recommended to get new tires, a major service and a fuel system cleaning but there was no pressure. I was given a card and told to make an appointment when I had time and the money for the needed servicing as I am currently unemployed.

MrsBrown

Jun 2, 2011

I've needed repairs on my Honda Odyssey twice in the past couple of months. The first experience with David Hudson was so good that I didn't hesitate to call him when I needed to take the van in again. Each time David was friendly, respectful, understanding, and patient. He knew that I wasn't too happy about having to take the van back for additional repairs (that he told me it needed the first time, but I declined), so he found a coupon to help reduce the cost in the end. Although I hope that I don't have to go back for repairs again any time soon, if I do, I will definitely go back to Tempe Honda and always ask for David Hudson.

asdfpoi

Jun 1, 2011

Armando, is without a doubt the most honest service manager I have ever dealt with. He is knowledgeable and when I ask him if a "recommended by the book" service is really needed he has always given me truthful answers. As a result I have been able to save money when needed and wait for needed service until it was REALLY needed.

Koukla

Jun 1, 2011

Quality of overall service was excellent. As always Robert was courteous/polite and explained in detail what service was being recommended and why. The cleanliness of the lounge and dealership was excellent. I would recommend this dealership for either purchase or service of their Honda vehicle.

robertdar

Jun 1, 2011

Great service and love the professional employees. Dave Hudson was extremely professional and explained the service in detail. I used the shuttle service which was just great. Dave called when the car was ready for pick up. Tom at Tempe Honda picked me up and I had my car back in no time.Thank you!

smconcho

Jun 1, 2011

Tempe Honda has provided me with the best service I have ever received for my vehicles over the last 30+ years. My Accord has almost 100K miles and I have been bringing my vehicle exclusively to this location because of the staff - especially David Hudson (Service Consultant). David demonstrates a high level of customer service, honesty and integrity in all matters. I would recommend anyone bring their vehicle in for service to Tempe Honda.

logvin

May 31, 2011

I believe we have reached a point where we are a Honda family. We currently have four Hondas sitting in our driveway. The lateest is our ninth Honda. All of the employees go out of their way to make you feel welcome. It's bit of a drive for us to get there and we pass several other dealerships to get there. They have certainly made it worth the drive.The service advisor I use ( SHANE HACKELTON ) is by far the best I've ever come across. If he changed dealerships I might just follow him. :) All of the help are good he's just better...Thanks..Mike and Bev L.

bradf60

May 30, 2011

I leased a new Civic last year for my daughter and dealt with Daniel Ruiz. He was awesome and is an outstanding young man. When it came time for a new Honda again (this is our sixth Honda by the way) I contacted Daniel naturally and he took care of us again. No pressure, straight up and it was done. Thanks also to Mike and Dutch in the F & I dept. for their help and making it easy. Being is sales myself for over 26 years, it is a pleasure working with such pros.

krwolf01

May 30, 2011

I will recommend this dealership to anyone that I know. Brooke Hopkins was fantastic. He was very patient with me anf answered all my questions. He was very helpful and pleasent to work with. I went to multiple dealers and they were the best overall. Vince V. In finance was also fantastic. He was very thourough but quick.

Mike Breen

May 30, 2011

Great experience at a car dealer! I received pricing by email from Jim Franchini, got a pretty good price - better than Edmunds and KBB indicated we could expect. After getting the old school four corner sheet, the "I gotta get my boss' approval" and the "we just sold the car we quoted you" at Santan Honda earlier in the monthy this was sure a refreshing approach at Tempe Honda. Jim held to his email offer, expedited the transaction, got Rich Schierling to quickly work the paperwork and we were driving our new Odyssey home in 90 minutes. No pressure, no hype. Thanks, Jim and Rich!

mjmcgovern

May 30, 2011

I bought a new car at Tempe Honda almost 10 years ago and have been using the service department most of the time since then. I was referred to Abdul by David Hudson and found him to be kind, patient, and forthcoming. I'm happy with the new car and will tell my friends about Tempe Honda.

sammy368

May 30, 2011

This was the best experience we have ever had at any car dealer, that we have ever had. We will choose Tempe Honda for our next car purchase and I would recommend them to anyone I know. Kenny made our experience very simple, there was no hassle on pricing or financing.

dpricefam

May 29, 2011

Every time we have had to have our cars serviced, Robert has been there and has been most helpful and honest. We recommend our friends to use Tempe Honda to purchase a new or used car and to see Robert if they need service. The salesman are also very helpful. They are not overbearing or pushy.

wmccalister

May 29, 2011

It was a positive experience, having Jayson walk us thru the whole process of buying a new Honda. He answered all of our questions and concerns and made us feel very comfortable in our decision to purchase our new Honda Civic. We would recommend Tempe Honda to all of our family and friends.

dotterjoy6

May 28, 2011

We were very happy with all the employees we dealt with. Forgot Tracy's last name. We live in Surprise, but would return to Tempe Honda when we need another new car. We have never found purchasing a car a pleasant experience until today. Thank you!!!

k_mort

May 28, 2011

After having several unsatisfactory dealings with a Honda dealership near my home, I sought out Tempe Honda and experienced service unlike any that I have encountered at other dealerships. I bought not one, but two new cars within a 2 month period from Tempe Honda, and the process both times was smooth and easy. The first time my car needed major service, I luckily ended up with David Hudson as a Service Advisor. WOW. David has cornered the market on providing 'above and beyond' customer service, and I have no intention of taking my vehicles anywhere but Tempe Honda for repairs and maintenance. David is thorough, honest and attentive. Each time I have taken my car in for service, I have watched him give every customer the same level of interested and concerned attention. Every employee I have encountered at this location is friendly and accommodating. Congratulations, Tempe Honda, for making customer service such a high priority, and for hiring/training very competent professionals! Ill be back!

Mohandes

May 27, 2011

Robert Leiler (48453) at Tempe Honda is extremely friendly and is committed to outstanding customer service. Most of the other employees are helpful as well, but Robert stands out and I look for him when I need my cars serviced. He is honest and I appreciate his outstanding service.Thanks,Ahmad Mohandes

phxsand

May 27, 2011

Best experience at a car dealer ever! That about sums it up, but to add some detail, I worked out the parameters of a deal over the phone with Jim Franchini, got very close to the out the door price I was hoping to reach (within $500, which was much better than Bell Honda, Arrowhead Honda, Superstition Springs Honda, and Right Honda), drove over to Tempe Honda and was in and out the door in 90 minutes, driving away in my brand new 2012 Honda Civic EX. No high pressure sales pitch for a nicer/more expensive car, or extended warranty, or any other of the typical add-ons you get from dealers. Just delivered exactly what they said they would and got me on my way. Thanks Jim and also Richard Schierling in Finance. I'll say it again - best experience at a car dealer ever!!! And I know what I'm talking about, having bought/traded 12 vehicles over the last 15 years.

sawickl

May 27, 2011

My Service advisor David Hudson always has my best interests in mind. I feel he goes over and beyond to make sure my car is safe and when asked, gives me advice on what needs to be done ASAP or what work can wait. He is one of the biggest reasons Tempe Honda is my number 1 dealship of choice.

auntmames

May 26, 2011

This was by far the quickest, easiest and most pleasant car purchase I have EVER made. I was greeted, not attacked. I was shown different cars that I wanted to see and not talked into looking at others. The paperwork was a bit long...but isn't it always! Thanks to all who helped out.Amy & Dennis Stover

edoyle5

May 25, 2011

I purchased my Honda Odyssey in 2005 from Tempe Honda and was won over by their customer service, their willingness to make me feel comfortable, and the fact that they went the extra mile for me in finding a vehicle to fit my needs. Since that time, a new dealership has been built closer to my home. It would make more sense for me to take my van into the dealership that is just a few miles down the road, but while the sales staff at Tempe Honda pulled me in initially.....my representative, David Hudson, is the person responsible for the fact that I will continue to have all of my vehicle repairs and maintenance work done at this location. He has always been knowledgeable, courteous, & professional, and I trust that he and Tempe Honda treat me fairly and honestly. I would highly recommend both this dealership and David Hudson as a service representative to any of my friends and family.

ELYSE NEWMAN

May 25, 2011

I've been servicing my Hondas at Tempe Honda for 15+ years. The service I receive is always friendly, quick, complete and fair. Yesterday I took my 2008 CR-V in for service because my window made a "boom" noise when it went down. I was working with David Hudson. He told me that the regulator was broken, and that the cost to repair it (with labor) would be $450 because I didn't have an extended warranty. When I grimaced, he said, "Wait here just a minute." He called American Honda and got the approval for a 99% warranty repair, because "I was such a good customer of Tempe Honda." The repair ended up costing me $2.94 and I was out the door in 2 hours flat. With a car wash! Great service at MORE than a fair price. I recommend Tempe Honda to all Honda owners out there.

nasp016

May 23, 2011

My family and I were made to feel very comfortable in our two trips to Tempe Honda. They made sure we understood exactly what we were looking at and doing. We weren't pressured about anything and this made the car buying process very enjoyable. Well done. We would definitely recommend friends and family to Tempe Honda.

mglowacky

May 21, 2011

The car buying experience could not of been any better than what we experienced today at Tempe Honda. Knowledgeable and friendly salesperson who listened to us and was straightforward and honest. The car buying experience was actually enjoyable. Highly recommended!

mlane

May 21, 2011

My last car was a Honda. Great car... bought in Washington. Moved to Phoenix and took it to Tempe Honda for service work. Shane was excellent and sold me on Tempe Honda. They are always willing to go the extra mile...very helpful. I bought a new car today and Ed was GREAT as were Doug, Mike and the others I worked with. The old car was 14 years old and still going strong. If this new car ever wears out I would diffently go back.

ncd

May 19, 2011

Have worked with David Hudson, Service Advisor, at Tempe Honda for about five years. He has always been very friendly, very helpful and very accurate in his advice. He was a major reason that I have now bought two additional cars from this dealership. NORM DEWEAVER

BethLadley

May 17, 2011

David is personable,professional,timely.I scheduled an appointment for service,told him I needed a rental and all was ready when I arrived.He reviewed the work done with further service suggestions.I find him trustworthy,often a misnomer in dealer service!

c_rosz77

May 17, 2011

I worked with David as i have numerous times in the past, he made sure that the items i needed that were covered under warranty were taken care of and not a hastle or pain for me, whne they needed to keep my car over night he arranged a rental for me and went above and beyond in all aspects to take care of all my needs

AnnMarieKappan

May 15, 2011

I was leasing a 2010 Honda Accord, my third lease car from this dealership. Due to losing my job through budget cuts, I took another position that was twice the distance to drive causing high mileage on the vehicle. I spoke with the sales manager, Sara Homes, concerned that I was at 30,000 miles and the car was only 1.5 years old. Sara and Constatin Margaritis, and the finance people, Doug, worked with me to find an alternative to solution to turning in a vehicle that would be at 60,000 instead of 36,000 when the lease was up. They were kind, concerned, understanding and involved. They really cared about helping me out of a bad situation. They found me a 2011 FIT on a purchase at payments I can afford. Another sales manager, Michelle, also assisted me and Rich Schierling did all my finance paperwork. Everyone was wonderful. You have a customer for life! Thank you to all. Outstanding customer care!

gravesrj

May 15, 2011

I had a great buying experience with Danny Stoica at Tempe Honda. Danny asked all the right questions, answered my questions, and knew when to let me think and work through my needs and budget assessments. I ended up being on an accelerated schedule to complete the deal in time for an afternoon appointment - Danny and Rich Schierling in Finance got me through the process and out the door in time to meet my prior committment. The price was right, the personnel were respectful and straightforward, and I am happy that I did not have to go through a buying service or broker to have this kind of experience. Thanks again guys, you have a new long-term customer!

hwmblm

May 14, 2011

We purchased our first honda vehicle in 2003 and was "assigned" David Hudson as our advisor. My wife and I "hit it off" with David from the very beginning. He is a very knowledgeable and professional individual. Over the ensuing years we have learned to seek out and trust his advise and suggestions. When one of my sons stated that he was going to purchase a honda vehicle I strongly suggested that he insist on David as his advisor. He did and is equally satisfied.

wacmajor

May 12, 2011

Tempe Honda is as great as their employees and David Hudson is the BEST - He's honest and cares about his clients. I continue to return to Tempe Honda because I know I won't be told to do repairs that I don't need. And I will also be given a "heads up" on things I do need. I appreciate all the extras I get like the free shuttle and my car being washed with service.

Kenshef

May 7, 2011

I always purchase my vehicles from Todd Key, he is the most informed auto sales person I've ever encountered. He always makes my purchases easy and drama free, while keeping me fully informed through the entire process. I can't imagine anyone making things more simple and satisfying. I will always purchase my vehicles through Todd and Penske Automotive. When you are ready for another car, please contact Todd Key.

Fullford

May 5, 2011

Very easy to work with from the website navigation, then salesperson to finance and delivery of our new car. Everything went smoothly and there were no surprises along the way. I appreciate the honesty and integrity of the Tempe Honda employees. We are return customers and will continue to shop Tempe Honda in the future.

nirosha

May 4, 2011

My wife and I wanted to buy a Honda Pilot Touring 4WD. We met sales consultant Brooke Hopkins and we did a test drive with him. He is very friendly and did not preassurize us like consultants in other dealerships. He is knowledgeable and very informative too. Brook teamed up with Sara Holmes who is sales manager and gave us a reasonable price as well.I wanted a Black color exterior but they did not have it. Brook and Sara found a Black Pilot touring in other dealership and promised to give it to me for the same price we agreed. THEY MADE IT HAPPEN !!!!Sara and Brook, YOU ARE AWSOME !!!!

p104smbt

May 2, 2011

Great experience! During the sales cycle David was very friendly and helpful. The paperwork process was easy and quick, thanks to the professionalism of Rich Schierling. I will definately recommend Tempe Honda to family and friends as a positive place to do business.

kathie stark

Apr 29, 2011

The sales and finance department were very helpful and pleasant to work with. I was not rushed or pressured during the process to make any decisions. They worked around my schedule and without complaint stayed past normal business hours to ensure all needs were met. I was unable to completely go over the vehicle at the time of purchase and was offered flexible options to come in at my convenience to have all my questions concerning the vehicle operating features explained to me. I would recommend to family and friends this dealership when purchasing a vehicle this was an easy and stress free process. Thanks to your personnel I am now happy with my new car and confident that I made the right choice for my life style and income.

raghavds

Apr 24, 2011

Customer service was great from the moment we walked in. Tracy Estes was the sales agent who dealt with us and he was very helpful, informative and pleasant throughout the process. We initially took a look at the cars we were interested in and went back home to discuss our options. Tracy and the manager in charge were not pushy at all and let us take our time in making our decision. We went back after visiting other dealers and spoke prices. As expected their initial quote was much higher than what we had in mind. But with Tracy's and the manager's help, we were able to come to a consensus on a good price for the car. It was a bit of a struggle to get the low APR financing, but at the end with some persistence from both us and Tracy, we were able to clinch a great deal with Honda Finance. So, overall, the experience was rewarding and I will recommend this dealer to anyone wanting to buy/lease a new Honda. I will continue to go back for my subsequent services.

19611971

Apr 22, 2011

I was looking for a new Honda Pilot and visited several dealerships to inquire about pricing. A friend of mine advised me to contact Michelle Petrenko at Honda of Tempe. Michelle is very professional and made my car-buying experience the best I have ever had. Michelle gave me an extremely good price on the car during the first 5 minutes of our conversation and continued to follow-up with me to make sure I was well-informed about my purchase. She patiently answered all of my questions during each phone call and never pressured me in any way. Fantastic! Call Michelle Petrenko the next time you want to buy a Honda. You will save yourself time and money and actually enjoy the car-buying experienc.Sincerely,D. M. Huff

keevj

Apr 16, 2011

I just wrote a review, however, I didn't realize that there was more than one Jim at this dealership until I read some other reviews. Jim Franchini and Rich Schlerling both made buying a car almost enjoyable even though it can be stressful. It was nice having someone walk through everything on our car and also sequencing my cell phone so I could use the bluetooth. Very nice and considerate people that work at this dealership.

tpzadroz

Apr 13, 2011

Rich Edis was very friendly and efficient. He made the deal happen very smoothly with no issues what so ever. I would reccommend this individual to others in the market for a Honda. Looking forward to a great experinece with your service dept. Thanks for great service. tz

Anonymous79

Apr 10, 2011

Worked with Steve and he was awesome! Not pushy at all and was very patient. Would recommend him to anyone looking for a used car. They got us to the payment we wanted fairly quick after some negotiating. Have to expect a little back and forth with that. The financing part went pretty smooth after pushing for a lower interest rate knowing that we had excellent credit and could get a way better rate. The finance guy did some checking around on a few different banks and we were very happy with the outcome. Don't think the rate they come up with first is the best one you can get. Do some research beforehand. It can be changed if you know you can do better. Overall happy customers at Tempe Honda.

srobison

Apr 9, 2011

It couldn't have been an easier experience to buy a car from Tempe Honda. It was nice to see that even the service department was extremely clean and organized. Mike and Jim were friendly, professional and straight-forward which was very refreshing to encounter. I look forward to doing business with them again.

cheftesss1

Apr 1, 2011

We are so pleased with our entire purchasing experience at TEMPE HONDA! Sorry this is a bit long but I really want everyone to know about our shockingly stress free and wonderful purchasing experience at Tempe Honda. Let me just say that usually I despise all aspects of shopping for a car. I stress over the total cost,the "hard sell",being made to feel as the dealer/ sales person is somehow in charge,being ripped off, and just the overall feeling of vulnerability.Not one of these fears came to fruition at Tempe Honda!We had very specific needs, not a much of a down payment,a less than perfect credit rating and needed a vehicle ASAP! My husband recently started commuting over 250 miles per day. The gas cost for his existing car was draining us and the vehicle had started to have problems. So we were in a pickle...sitting ducks to most car dealers. We arrived at Tempe Honda late in the afternoon on a Sunday. We were approached in a very non vulturous way by (our new one and only car sales consultant) Steve Pappas. He took us immediately to the car we were there to see. It was not to our liking. Steve was so genuinely friendly we just felt at ease. We explained a little about our needs and he just walked with us to the cars on the lot that he thought might be what we need. We test drove a few, all the time feeling at ease.Steve listened and verified that he was understanding all our needs. Thanks to his professionalism and just overall being one of the nicest people ever, we found the perfect used car!A car that after we will no doubt, put 100K miles on, will still be of value and we will at no time have negative equity. Steve even steered me away from some higher maintenance and higher priced cars (my low blood sugar, used but shiny BMW...luxurious Infinity)that would not have been in our best interest!We were shown the Carfax without asking as Steve wanted to verify that this was the car that had been meticulously maintained by the first owner.Steve Pappas happily stayed late at work to go over the paper work. With our credit not being the best and an existing auto loan not quite paid off, trying to finance a used car with a low down was not a 20 minute job. Steve kept us informed at every turn, calling us often and making sure we were comfortable with the loan terms and payment amount they were working to get us.This is where John Baily came in to help. He is the Finance Manager and also just the nicest guy! No pressure from John either. He explained everything on the contracts we were signing, not the usual "sign here initial here hurry up time is money" I have experienced before.Takes a very professional, friendly and trustworthy person to make you smile while signing an agreement to pay thousands of dollars!I know John and Steve worked hard and got us the best terms and lowest down payment they could.We were financed with a reputable company.These gentlemen even lowered the price a little more than they already had to help. I bothered Steve on his cell phone on his day off and he was the same friendly guy he was on the lot.We have already asked Steve to keep his eye out for a very specific type of used car for our daughter, to be purchased in a few month. We cannot imagine buying from anyone else!Ever single person working at Tempe Honda was nice and smiling. We were offered water or coffee and when my stomach growled Steve even offered me a slice of pizza. Just an overall great place with nice people! Both Steve and John called us days after the sale to make sure we were happy and see if we had any questions.We ended up with the perfect car for our needs and paid below Kelly Blue Book. We highly recommend checking here first when car shopping!Be prepared to be treated with respect and getting a very fair deal!! Just wonderful experience!Thanks to all of you at Tempe Honda!

jackieo

Apr 1, 2011

I've written before about the fantastic service on my collage students Civic & it was time for brake on her car. Now keep in mind I'm in Chicago so my go to guy is Service Manager Ladell Player & as always he's there for me taking care of my daughters car needs....STAT!!! His communication & attention to detail with me is...well just plain OUTSTANDING considering I'm 1800 miles away. I trust him 100% when it comes to the bottom line of the repair costs....he's lookink out for us. So from the purchase of the car to the maintenance Tempe Honda is the best!!!Thanks, Ladell & Tempe Honda for your continued loality to all your customers.Regards, Jack

Diveley

Mar 30, 2011

We started shopping to BUY a BMW. We ended LEASING an Accord. So it's been a long journey with a wonderful conclusion. I usually HATE car buying & dealing. Jim made the initial contact great via email responses & answers. He suggested I at least try the 6 cycl (which I was deadset against doing)...and I learned how wrong I was. We got a good deal & equitable trade-in and a wonderful car that had everything I was looking for. Dutch answered all our $ questions...and explained leasing well. NO HARD SELL EVER BY EITHER.

ashleylizbern

Mar 27, 2011

Upon arriving at the dealership we requested to speak to the representative we have corresponded with via the instant messenger on the dealer website. Tracy came over andbegan giving us the tour and info on the vehicles we were interested in. After walking us around the lot for a while, Tracy handed us over to Jim Francini to attend to a previously set up appt. Jim took us for a test drive in the Civic EX that we ended up purchasing. Jim was able to get us the minimum we could accept for our trade, and get our payments within a range that we could afford. He was extremely helpful and attentive to our requests. Then Jim handed us over to Rich who went over financing and all the paperwork with us. Rich was very informative and provided the info in a direct and understandable manner. Throughout our whole experience Tracy came by to check in on us and see how we were doing. The teamwork that I witnessed between all of the people we dealed with made us feel more at ease and confident in our experience there. I would recommend this dealership to anyone who is interested in getting a fair deal on a quality vehicle. Thank you!

mryharms

Mar 24, 2011

This was actually a very smooth process and was pleased that I picked this dealership as they were all very professional, friendly and did an outstanding job to inform us of any issues beforehand, so thank you all for having such a great group of people working at this dealership.

rjzakowski

Mar 20, 2011

Jim Franchini is a very customer centric and helpful individual. Dealing with Jim was probably the best car buying experience I have ever had. And, Dutch Tevel is one of the best car financing people I have dealt with. It was an altogether terrific experience.

vershapatel

Mar 20, 2011

I just want to say that this was the BEST experience we have ever had in buying a car. Ed Kellner was AWESOME!! He made us feel comfortable, didn't pressure us at all and gave us the extra time to make our decision. He gave us all the information we needed and helped us make our final decision. We are so happy with what we purchased. Also, Dutch Tevel(Finance Manager) was so pleasant, warm and extremely friendly. The whole experience at this specific dealership was absolutely amazing. At the other dealerships there were threats, rudeness and a lot of pressure. I would HIGHLY recommend Tempe Honda dealership to friends and family and we are a customer for life.

Apurifoy

Mar 7, 2011

Kenny was so easy to work with, it was our best car buying experience! We felt that Kenny is someone we can trust & he did not make us feel pressured to make a decision. We will recommend Kenny to everyone & look forward to working with him again in thefuture. Thank you!April & Kyle Purifoy

Pinkjul49

Mar 6, 2011

Brian was extremely helpful and friendly. Him and Sarah worked to get us the best deal possible! They both worked to explain everything we had questionz with. Very attentive and made the process go smoothly. They both called and followed up!! I would hhighly reccomend tempe honda to family and friends.

patriciagaby

Mar 3, 2011

The answer is we leased a Civic, bought it; it was toatled in an accident, we are now leasing a FIT fot Tempe Honda...no one else! I believe this answer your "WHY"...I guessn you want more: Tempe Honda is one of the best Dealership we have been at in the Valley; we come from a family of car dealers and know a good one from a not-so-good onee!

jakedaveys7

Mar 2, 2011

It was a pleasure working with Richard Lim at Tempe Honda. They wanted my business and they worked with me swiftly to find a price and car that I loved. Working with their finance department was also a pleasurable experience. I will recommend Tempe Honda to anyone that asks me.

rayfamily

Mar 1, 2011

I went in being very clear what I was trying to accomplish. Between Sara doing the paper work and Brian getting the vehicle ready for us, they did amazing. I already had the vehicle in mind. I just had a task for them to accomplish and they worked hard and got it done.

HondaNumero3

Feb 28, 2011

We are repeat new car buyers at Tempe Honda. We contact the Internet sales department before we travel to Tempe (a 200 mile trip for us) so that when we arrive, we already have pricing information. Once we arrive, the salesman "rolls out the red carpet." We highly recommend Tempe Honda to anyone that is looking for a top-notch car at a great price.

azcoyotedave

Feb 25, 2011

I was very pleased with the customer service that I had at Tempe Honda. I live very close to this dealership and I had two other places that I wanted to check out cars (one in the Scottsdale are and the other out west in the Arrowhead area). My gut had just said to look first at what was closer to my place of residence. Right away as I got to Tempe Honda I was greeted by Abdul who was very friendly and far from pressuring me or haggling me with a sales pitch, etc. He showed me the car that I wanted to look at within minutes of arriving and was able to go for a test run. Although I was leary about going with my first choice of cars, I absolutely loved everything about the car and the customer service. I would recommend this place to anyone looking for a used car.

stevenhonor

Feb 25, 2011

this is the best place to buy a new honda i have bought 3 hondas from them i will never buy a honda from any where els the people are the best there is to offer my wife was just in a major car accident and the cop told here if it was not for the honda she might have died that is why i will alway own a honda safe reliable car that i trust my wife and son to be in o ya all my wife said after the accident is what kind of honda are we geting

gandalf13

Feb 23, 2011

I was very impressed by this dealership, as was my mom, who helped me at the dealer, and my dad who took me to pick-up the new car. This is my second car purchase ever, and my first new car. Art Ocana was my salesman and he couldn't have been more personable, friendly, courteous, as well as professional and ethical. These are traits to which all salesman and dealerships need to aspire. The Finance Director on delivery day was also very professional and amiable, and explained the paperwork so all was clearly understood. Art was also exceptional when delivering the car and took extra time and care to explain and demonstrate all the functions of the controls, etc. This was the best car buying experience I and my family have ever had.Thank you!Kimberly Hilgers2011 Honda Civic

LizaHita

Feb 23, 2011

I bought my (used)car at Tempe Honda and had a good sales experience, but nothing exceptional. However, the service department was AMAZING! I recently brought my car in and Dave Hudson made sure everything was taken care of, including a nice vacuuming of my car! It was nice to pick it up and have it cleaned :) He was very thorough with describing what was covered under my Honda Care warranty (GREAT coverage), very helpful, and the repairs were done in a timely manner. They picked up the tab for my one day rental, a well. Everyone there is ready to help you right when you drive up. I would never go anywhere else (by choice) for a repair. It was one of the best customer service experiences I have ever had. As I look for a new car in the years to come, I will definitely keep Honda at the top of my list. It was an exceptional experience.

sgeenniss

Feb 23, 2011

I have been in for several services and each time deal with Robert Leiler, who is always pleasant, very helpful and efficient. I am happy with the dealership and will continue to deal with them in the future and plan to get my next car there due to the service I have received.

randymcmanus

Feb 19, 2011

I bought a new 2011 CRV from Tempe Honda, Brian Trevarthen was the sales representative. I will reccommend Brain & Tempe Honda to my friends, outstanding sales and service plus a fair price for my trade in (2003 Honda Oydessey). I also bought my 2007 Oydessey from Tempe Honda, and have been very happy with the sevice department.Randy McManus

RUJN

Feb 19, 2011

I had a wonderful experience with Tempe Honda. They were very kind to me. Ken Melville and Tony Romo-Salesman two great guys that were very nice and answered all my questions and very knowledgable. Great Customer service. Michelle-Management and Dutch-Finance were nice and great to work with as well. They gave me a fair trade for my 2003 Galant. I love my new Civic. They have a great team over there. I will go back to Tempe Honda for my next car purchase and will refer all my friends and family there. They will treat you like family. You couldn't ask for better Sales and management team than Tempe Honda. Thanks to all that was a part of my new car purchase.

trevjens

Feb 17, 2011

Art was very good to work with, they gave me an initial price via email that was very competitive, and it was simple to make the deal happen. We negotiated briefly the price of my trade in, and they were able to get us the precise color of car that we wanted the next day even though it was not on their lot.

rnfrancis

Feb 15, 2011

I have brought my Honda Odyssey in for Rick Murray to work on it since we bought the car new. He has always done an excellent job of keeping up our maintenance. He is very thorough and gives detailed explanations. The prices are always reasonable and I would suggest this dealership to anyone.

blcoons

Feb 11, 2011

Angela Josephson and my service rep have always been very friendly, my car has always been ready when they said it would be, it is always washed. She always calls and lets me know the status or if they feel something needs attention.I would definitely recommend this dealership and would not take my Honda anywhere else for service.

lfreed

Feb 6, 2011

Art was very helpful and the entire staff was friendly! The experience was very low pressure and they helped me out during these tough economic times. From the salesperson (Art) to the finance manager (Dutch), my experience was first in class. This is why I am a repeat Tempe Honda customer!!

travjunky

Feb 3, 2011

Purchasing our new Honda Pilot has been a great experience.Art Ocana, our sales rep, has made our experience great. He has been very helpful and has answered any and all questions that we have had about our new vehicle.I will definitely recommend Tempe Honda and for sure send anyone interested in purchasing a Honda to Art Ocana!Thanks So Much!

pamber

Dec 23, 2010

My husband and I bought a used Honda Accord on 12/18/2010, we are very happy with the service we recieved. We feel that the people at the dealership went above and beyond what we would except from a used car. We have bought Toyotas and Nissens in the past, but I think my next new car will be a Honda and from this dealership.

ddelaboin

Dec 13, 2010

First of all I want to let you know that Tempe Honda was really great there was no pressure Daniel was on his game,very helpful and understanding on a Sunday till after hours. I could trust him from the start, being on the phone with him till I saw the car that he said was just right for me. Sara for going all out to get me in the car that I wanted,she even went with me to test drive. right down to Brook that said the word. I had already gave word of month now I'm writing it here so when I say that these people are the kind of outgoing people to have your back and do what needs to be done they are, they go all out. I want to thank all of you that helped me get and keep my Honda Accord. Tempe Honda is FIVE STAR to me..........

bobbyscroggs

Dec 12, 2010

Our experience with Daniel Ruiz at Tempe Honda, was not only surprising but pleasant, as it restored our faith in working with dealerships. I truly appreciated Daniel's hard work as he went out of his way to get us into the vehicle that would meet our family's needs and fit within our financial budget. I also appreciated most of the car buying process being completed over the internet, texting, and cell phone; so that when we came to the dealership (with all three kids), we were in and out in 2 hours.One last thing, there were NO surprises. Daniel was a man of his word, as was Tempe Honda. Thank you to Daniel and the team at Tempe Honda. We're very grateful for all your hard work. We love our Honda Odyssey!Sincerely,Bobby Scroggs

azguy6

Nov 7, 2010

Stopped by Tempe Honda on a whim today with the intention of checking on a Accord Coupe. Art met me while wandering around the lot and gave some information about the models I asked about. Also mentioned the CRZ that I saw on TV and he let me know he had one on the lot that was recently traded in as a Used car with only 900 miles. Took it out for a test drive and ran some numbers for me. I had let him know what I was looking for in price and although he was not able to get them within my original range, it gave me something to think about. I told him that I wanted to talk to my insurance agent to see if I would be paying less with this car and would talk to him tomorrow. Art said no problem and let me leave. I was surprised at this -- most car dealers I had worked with in the past would NOT let you leave. That let me know that this was a good dealership. I went home and ran some numbers and figured some things out and decided to go back and see if there was any other options regarding financing. Once I got there, he met me in the parking lot again and said yes there were some other options and I agreed to the sale. Went to the Used car side, started on some paperwork and met with Sara. Sara went through all the paperwork and gave me some good information regarding GAP insurance, warranties, etc. I never have had a finance manager go through this information in such a clear, concise information -- totally with no pressure. And all of this towards the end of the day on a Sunday.Finished the deal, Sara is going to work on some alternative financing options to possibly lower the interest rate and get me a better deal. Art finalized the sale and I was on my way. Totally the best car buying experience I have had -- no pressure, clear details in all the numbers, and I didn't feel that anyone was pressuring or trying to take advantage of me. Thanks Tempe Honda, Art, and Sara!

Jacquette

Oct 31, 2010

My daughter was in search of a Honda Civic Ex manual and I dreaded the process I anticipated due to our encounters at other dealerships in past years. To my surprise and delight, Michelle Petrenko, New Car Sales Director, handled the assignment in the most professional manner that I might possibly imagine or expect. She "went the extra mile" in her diligence, communication, friendly and confident demeanor, and excellent pricing. She is a "woman of her word", in that she honored all commitments made. After our first meeting and placing the order I felt we were in excellent hands, which was truly the case. Michelle is truly the epitome of a customer oriented professional!

TLR

Oct 11, 2010

The dealership was pleasant to deal with. Teresa promptly answered my questions and emails. Teresa kept all the commitments that she made. There were no surprises along the way. There was no pressure, no problems, and no games. I received the best price of all the dealers I worked with. There was good teamwork with the internet sales staff. I had totally positive car buying experience.

toelschlager

Oct 11, 2010

Everyone was extremely helpful and knowledgeable as soon as I walked through the door. They worked with me and my particular situation. I am very happy with the service, the people I worked with, the follow-up calls I have gotten from Honda to ask how everything is going, and especially the car. I would recommend this dealership to anyone, and I will give them my future business.

maria7ja

Sep 30, 2010

Teresa was the best and did everything to make my lease a easy and plesant experience..Jim was also great not too aggresive and not too much of a push over..And Udo well he was such a nice guy... I will come back again for my next buy or lease.. five stars all the way..

syreck

Sep 22, 2010

I have leased every car I have had for the last 21 years...that is approximately 15 different automobiles so I have seen many many dealers thru the years...both good and bad...but none, I repeat none of them compare to Tempe Nissan...My defenses were up from the time I emailed Teresa expecting the USUAL problems that exist when buying a car....What a wonderful...easy experience...they did exactly what they said they would do...I was loaded for bear when I entered the dealership expecting the problems I have experienced in the past at other dealerships....What a surprise and a delite..Art and Teresa were just wonderful and as Teresa said to me when I first emailed her..."this will be the best and easiest car you will ever purchase"....she was ABSOLUTELY right...

mcrowe777

Sep 17, 2010

This dealership has knowledgeable, professional staff. This was the best car buying experience I have ever had. Michelle and Abdul are a great team and make you feel at ease. I felt like buying a Honda was a good purchase based on the reliability. Everyone was friendly and was concerned with our comfort even though they knew we were working with other sales staff.

lilmac81xx

Sep 13, 2010

Brook Margraves was extremely friendly, easy to communicate with, attentive, and made me feel comfortable from the moment I walked in the door, until I drove off in my brand new car. The dealership itself was very clean and I appreciated all the new models displayed on the showroom so that I could compare and contrast my likes and dislikes.Overall, I feel 100% confident my new car purchase was the best choice for me and my needs.I will definitely recommend Tempe Honda and Brook Margraves for any friends and family.

voo_dood

Sep 10, 2010

Teresa and Art were great to work with and were able to meet my time frame, budget and needs. They took the time to explain the paperwork, the features of the Pilot and moved quickly because I needed to do so. The follow up was great by both Teresa and Art and lead to a very satisfied customer.

carpediemmel

Sep 2, 2010

I was hesitant to work with a car dealership as my experiences in the past have always been negative, but I really wanted a new Honda Fit. Teresa was awesome and helped me find the perfect "fit" for me. Her knowledge and kind heart would make me come back again. Thanks Sister Teresa.

jenesmith

Jun 29, 2010

This was by far the best car buying expereince we have ever had! There was no pressure - just straight forward information and helpful assistance. We literally walked out of another car's dealership in the middle of negotiations and returned to Tempe Honda to buy due to the difference we had already seen in Tempe Honda. The finance department was even pleasant! This is my fourth Honda (we've owned Toyota and Volvos among others as well) and this dealership far exceeded our already high expectations for Honda. Efron was knowledgable and friendly without any pushiness or "tricks". I cannot express enough how much we recommend this team. Thank you Tempe Honda!

blippold

May 7, 2010

I rated this visit a 5 because of another excellent customer service experience I received from Mr. Ken Smith, Service Advisor, Tempe Honda, Tempe, AZ.I have never before written a letter like this on an entirely unsolicited basis. However, in this case I have been so impressed by the great customer service I have consistently received from Ken that I felt compelled to let Mr. Penske himself know he has an outstanding employee representing his family name!In a time where exceptional customer service has virtually disappeared, Kens professionalism, courtesy and exemplary customer service should be held up as an example for others to emulate.The thing that particularly impresses me about Ken is no matter how busy he may be, or whats going on around him I continue to receive his undivided attention and always with a smile and his signature yes Mam.Yesterday morning I dropped my vehicle off for service and was provided a ride to work in the courtesy shuttle. As the shuttle was pulling away, I realized I had forgotten my coffee mug. I called Ken, told him what had happened and before I could ask for his help he told me hed have my mug waiting for me when I arrived to pick up my vehicle.Ken was on the phone when I arrived so I went directly to the cashier and completed my transaction. I was outside and just about to get in my vehicle when Ken shouted to me; he was holding my mug up in the air , and with a big smile asking me if I was going to forget it again. Indeed I was! I thanked him for taking such good care of me again, and retrieving my coffee mug (which he had washed out for me!). As always he said it was his pleasure and looked forward to seeing me again.I truly believe that Ken Smith deserves to be congratulated and rewarded for consistently providing exceptional customer service that continues to exceed my expectations.

mjacob1357

Mar 31, 2010

I had the simple task of dropping off my car at the end of my lease. Teresa Shatwin could not have made this process any easier. I had never used the online chat before, but she quickly set up an appointment that took place 20 minutes later! When I arrived at the dealership she quickly filled out all the paperwork and had me out of there in 10 minutes. It's service like this that will lead me to refer business her way. Eventhough there was no "sale" made today, Teresa Shatwin made sure to take care care of all my needs and made sure I understood the process. A+++

wlmedina

Mar 29, 2010

Both Teresa and Art took the "haggling" game out of the equation. They immediately went to the best price, beating a competiting dealer by a sigificant ammount of money. The overall customer service at the dealership was outstanding and surpassed by none I've delt with. This is the 2nd car I've purchased from this dealership, and quite honestly, I'm not sure why I ever even attempt to go elsewhere.

jmcal123

Mar 18, 2010

I really appropriate the ease of doing business with both Jim and Lisa and the professionalism they both extended to me. Nothing beats good service and nothing turns me off more than pushy unprofessional salespeople. Tempe Honda's staff are professional, courteous, respectful, and above all both Jim and Lisa showed a very sincere and personable approach. Others may claim these qualities but rarely display it. These are some of the reasons I came back to Tempe Honda for the 2nd time. I always love to refer people when I have a good experience so I will be sure to do that if I know anyone who needs a car. Thanks again! I LOVE my new Accord!

wwgarrison

Mar 4, 2010

Everyone I dealt with here was professional, friendly, and knowledgable.I got a very good price and they made a normally uncomfortable experiencevery comfortable.I have purchased 3 vehicles from this dealer.I would recommend this dealership to all my friends.

Amy Monier

Mar 2, 2010

I had had two bad Honda dealership experiences and was afraid to try another, but Teresa convinced me that Tempe Honda was different! She was right, no BS and she gave me an AMAZING deal ( a loss for them I am sure). Everything was exactly as we agreed upon when I got there and there were NO surprises. This is the ONLY Honda dealership in the Valley worth visiting! Thanks again!!!

kflynner

Feb 25, 2010

This was the most pleasurable car buying experience I have ever experienced. I was given a very competitive quote via e mail by the Internet Manager that detailed all charges and trade in value. There were no surprises when I showed up at the dealership to make the final purchase. Everyone involved was honest, professional, and courteous. I would recommend this dealer to anyone.

icemantb6

Feb 24, 2010

The staff at Tempe Honda were like no other car dealer I visited in my car search. They were friendly, nonaggressive, knowledgeble, and helpful at every step of the process, especially sales consultant Steve Pappas. They were flexible and willing to work to help meet my budget, and while most dealers wanted to discuss monthly payments, interest rates, and after market additions, at Tempe Honda I was given an out the door price for the car in writing, and at the end of the deal that number was the price I paid. I would recommend this dealer to anyone looking for a Honda, and when I buy my next car I will be buying from Tempe Honda.

wochholz

Feb 24, 2010

I like everything about this dealersahip! Ken Smith has been most helpful and always available! The custmer service area has papers, good beverages and always somthing else to munch on. The tools, etc. in the service payment area are most helpful.I retired from the aerospace area as a Boeing VP. I know that a clean/orderly factory is the best. You could eat off of the floor in the Tempe Honda service area.I met GM David Clark this week, he gave me this ability to respond directly to you.I love my Honda Touring model and this dealership!SincerelyHal Wochholz480-895-6705hwochatwbhsi.net

WarnerS2000

Feb 23, 2010

I am happy to let everyone know what a great car buying experience my wife and I had recently at Tempe Honda. I called in on a 2003 Honda S2000 (Spa Yellow with factory hard top) and spoke with the internet rep, Daniel Ruiz, who was spectacular - a real pro. He listened well, was very accommodating and went WAY beyond the call of duty to make sure we were happy. He really earned our confidence and our business! They offered us a very fair deal right off the bat - no haggling involved. The Finance Dept. was awesome - they got us a great rate despite our recent bankruptcy. Vance, our F&I guy, was friendly and efficient, and helped us understand the extended warranty we purchased, which was an excellent value. I cant say enough about the team theyve assembled at Tempe Honda, and I want everyone to know what a great job they did for us. When we got home with our new car, my wife shook her head in disbelief, and said, I cant believe how nice those guys were! Coming from her, that's high praise, indeed! Keep up the good work, guys!

db627

Feb 16, 2010

This was my second purchase opportunity with Tempe Honda since I had purchased a used vehicle from them in July of 2008. When I began searching for another used vehicle in January of 2010, I put Tempe Honda at the top of my search list due to the very positive experience I had in 2008. Ultimately, my search found a vehicle at Tempe Honda that had just recently been priced in the range I was seeking. My first experience was repeated almost "exactly" the second time around. There were no hassles, not much haggling and overall it was a very pleasant experience. I was treated with great courtesy. The way Tempe Honda Used Cars does business is the best I have ever experienced in the 40+ years I have been purchasing vehicles. They will remain as my first "go to" agency in the future.

rtiger

Feb 16, 2010

I gave the dealer the 5 star rating because the buying experiance was excellant. They went over everything while they were getting the car ready for sale.Returned my saturn down the street and they picked me up to finish there deal.Everyone in the process was very friendly and professional.

FrankV

Feb 4, 2010

Have purchased multiple vehicles in the last several years. No games. No hassles. Probably as painless a sales process as you can encounter -- plus the dealer doesn't pre-add a bunch of junk like Auto Butler to drive up their profits (and your price). Service is also quite smooth, and they don't play a lot of games here either. For routine service, you are in and out with no hassles. Case in point, my 08 Pilot went in for an oil change last month and they replaced the battery as no cost (under warranty) because it failed a test. Dealership is kept cleans and shiny, and has a lot of nice people. Recently rode with a friend to Arrowhead and the place was filthy.I'm very comfortable bringing in friends and relatives, even had my brother-in-law who lives in New Mexico come here to buy a car.

TEWMAW9406

Feb 3, 2010

There have always been two things I look for in a car, trust and reliability. I want a car that is safe to operate, economical and one I can count on for performance when required. Coincidentally, I have also found trust and reliability to be the most important things to consider when deciding where to have my vehicles serviced and with whom to trust service related issues.Shane Hackelton has always been my Honda person whenever either of our two Honda's develop problems or require preventative maintenance. For many years Shane has taken the time to make sure whatever is needed is done as quickly and inexpensively as possible. When Shane and his team make a recommendation, I accept it and always error on the side of caution and get the repair action completed. Bottom line, I trust Shane to always act on my behalf.This dealership has undergone many changes since the Penske acquisition which, wisely, have only enhanced the service department and the service advisers ability to serve us as customers.I already have brand loyalty to Honda and a strong bond with this dealership and thank you for your continuing efforts to always be the best.Terry Woodworth, AhwatukeeCustomer number 102460

mh85283

Feb 2, 2010

I was dropping off my Honda Accord after my lease was over and Theresa Chatwin was very helpful and made the process easy and it only took 20 min. I recommend this Dealership because it has knowledgeable staff and has a lot of nice cars in stock. If you are looking to lease or buy a Honda or any used car you should go to TEMPE HONDA.

MJO

Dec 22, 2009

I was in the market for a Honda Civic. Knowing how excellent Honda products are, I visited my local Honda dealership in Tempe Arizona. Tempe Honda had an excellent selection of new and used Honda Civics, with plenty of models, options, and colors to choose from. I found the perfect one and the friendly sales staff was more then happy to accommodate me. The finance department worked with me and managed to work the numbers, over and over, until I got everything I wanted for the price I wanted. About a month later, I unfortunately had a small problem with my (pre-owned) car, but the dealership stepped up and covered the costs, even though they were not liable for the expenses. They treated me with respect and really went the extra mile to serve me in a timely manner. I would most definitely recommend Tempe Honda to anyone in the market for a new or used Honda.

csuvet2006

Dec 16, 2009

Great experience! Low pressure buying environment, very helpful and easy to work with. The entire buying experience was easy and stress free. We were given the best price within minutes - a price that beat other dealerships in the area where I endured hours of negotiation and high pressure sales tactics. Aaron was professional, courteous and knowledgeable.

satchthemo

Dec 5, 2009

We had been to other dealers, both on the phone and in person, asking for an "out of the door" price. Couldn't get it. Every time we were close there was another add on, or take off, when negotiating got close.Also, we were low balled on on trade in at another dealership. Tempe Honda more than doubled that offer. (I ended up selling privately for a little more.)People at car dealerships have to be nice to you. What they don't have to do is be straightforward. We found that and friendliness at Tempe Honda.Give them a chance to show you.

jackieo

Nov 12, 2009

11/12/09 After searhing your web site I bought a'06 civic for my daughter who attends ASU this past Jan. '09. from sales asssoiate Gladis. I was here in Chicago doing the purchase with her by phone so she had to be my eye's & ears. What a wonderful experience working with her to get this done from afar. In my opinion she quite an asset to your dealership..she went above & beyond the sale! Next I would like to tell you of my experience with your service dept. & specifically Ladell Player. Had a couple issues with the car but Ladell's attention to our needs were second to none! Again remember I'm in Chicago working with him on the phone. The repairs were done lighting fast...thanks again Ladell! Also your free shuttle to & from my daughter's apt. is a great perk future customers should know of. I was in Tempe to visit my daughter 10/31/09 & told her one of my first stops was to get to your dealership & personally meet & thank Gladis & Ladell...& did so. All said, nothing but a great experience with Tempe Honda knowing my Jennifer is in great hands with her Honda. You have a great TEAM.Thanks!!JOMartin/CBeeelen

johnny.gomez

Nov 10, 2009

Have had a great experiences dealing with the sale person and sales manager at Tempe Honda. When I bought my new Honda Accord from Abdul their were no hassles or games played. Made him a fair offer of what I wanted to pay and we made the deal right there without playing all the games. Was very satisfied with the professionalism manner in which he presented himself. It was very painless experience for myself. I can't find enough good thing to say about Michelle in the way she has treated me with the purchase of my new vehicle. I've had some minor bugs to workout after the purchase of my new Accord. She always gave me her assurance on getting these minor problems resolved. Their were a couple items that I needed to purchase for my new car and Michelle took care of them for me. She either had Honda pay for them or gave me a dealers discount. I've been purchasing new vehicles for 30 years and this is the best treatment ever from a new car dealership.

cleejohnso

Nov 9, 2009

Robert, Cory, & Charles treated me like a VIP. From the time I phoned the dealership to inquire about a 2007 Honda Pilot I had seen on-line - I was treated with honesty, directness, respect, and fairness. Once I made the buying decision, I was out of Finance and on my way in less than an hour and 1/2. I'm a single mom with limited time, finances, and yes - sometimes patience. Not only did Robert, Cory, and Charles respect my "special" circumstances and needs, they made recommendations to ensure I was covered and that my family was safe. This is my 2nd Honda Pilot from Robert James, and certainly will not be my last. I recommend Tempe Honda, and specifically Robert to all my friends looking for honesty and integrity in their car buying expoerience.

Mainer

Nov 4, 2009

My 18 yr old son Jesse was driving cross/country when his '97 Odyssey started having major problems. He called home to ask what he should do so I looked for the nearest Honda dealer and sent him to Tempe Honda. He arrived without an appointment and explained his predicament. Cody Brokenshire not only fixed the problem, but he agreed to check the car over for anything else that might be wrong and sent my son on his way with renewed peace of mind.The charge for changing the oil, replacing the transmission fluid and checking the car thoroughly to diagnose the odd noises it was making and the reason it was burning oil like crazy, came to $130. I thought this was extremely reasonable and a small price to pay for the peace of mind we all gained. Jesse continued on to UTAH safely with no further problem. We were very impressed with this Honda service. M.Whitehouse Kennebunk Maine

charm131

Nov 2, 2009

We met Ed Kellner while shopping for a new car. He was very helpful and informative. After visitng three other Honda dealers, we went back to see Ed at Tempe Honda. Because of him we bought our Pilot and have been very pleased.From Ed to Vince V.(finance consultant) and Gene Penna ( finance director) we were treated with respect. The other Honda dealers should have more people working for them like these three. It was a pleasure dealing with them, once again thanks to Edward Kellner for being a good salesman. We would highly recommend Tempe Honda for service. MaryAnn & Charles Migan.

dmuth

Oct 26, 2009

Everyone was extremely friendly. We did not feel pressured to buy something we didn't want or like. They made it clear that we should buy what we like. They all were knowledgable about the Honda vehicles and other add ons. They were not delaying the process too long and we were not there for an extreme amount of time.

tgs2012

Oct 26, 2009

I was looking for a reliable used car and had narrowed it down to just a few models. I had been looking for sometime and had been to other dealerships. Steve Pappas provided me with the information I needed to make my purchase decision. He was very knowledgeable and friendly and helpful. Once I had made the decision, I was very pleased with how FAST I was able to complete the transaction! From the time I arrived at the dealership, looked at the available cars, and test drove my favorites, until the time I was home with my new car was about an hour and a half! I had driven to the dealership and I couldn't drive two cars home, so Steve went above and beyond what I would have expected and drove my new car home for me! I really appreciate the efforts made by Steve, Robert James and Vince Vincijanovic to make my purchase at Tempe Honda the best car buying experience I have ever had!

BBeach

Oct 25, 2009

Working with Steve Pappas and Tempe Honda was the best car buying experience I have ever had. Steve made the entire process easy. He actually listened when I explained what I wanted in a car, what I was hoping to purchase. I was surprised to see how many low miles used cars he had available. I purchased a 2009 Honda Accord the very first day I met with Steve Pappas at the dealership, and that is a first for me. I usually have to search for somethinge that I feel is worth making that oh so wonderful car payment each month...........the hardest part here was deciding which car to choose! I would very highly recommend Steve Pappas and Tempe Honda to anyone looking to purchase a vehicle, and already have.

saker

Oct 25, 2009

Jim Franchini sold us our Honda Odyssy two years ago. He had excellant custumer service and a straight forward approach to selling cars. When it was time to replace our second car I gave him a call. Once again we were given great service from our first phone conversation to the purchase of our Accord.

ranchopedro

Oct 23, 2009

horrible level of anything measurable the unmeasurable far worse standard nonsense of faux invoice pricing where did you get your numbers/where did you get yours holy crap pure insanityas consumers today are extremely apatheticplease take all of this with a grain of salt, and put very little weighting on the high scores assigned by other reviewersand as we are on the other reviewer track, it is very likely these are simply shill reviewers

azminiman

Oct 20, 2009

Bill did a great job in keeping us informed on the progess of our purchace. There were some concerns we had with the vehicle prior to final commitment of the sale that Bill pushed the service department on that lead to a warranty service through Toyota. We almost did not purchase the vehicle because of past experiance with the Penske organizations, but Bill through calmness, and sense of personal concern for the past issues we had, closed the sale for Tempe Honda.

mkvenkatesh

Oct 20, 2009

I wasn't really looking to buy a car right away. I was just looking to test drive some cars and decide later on. After vising Tempe Honda, I was out in two hours with a good deal with all the paperwork signed and driving the car back to my home. These guys convinced me that what I was looking for was right there and was the best they could offer for me, and they were right. The sales guys were really courteous and helpful in answering my questions. Bill and Vince took my case and I was pleased with the way they handled the deal. The dealer did have lot of choices for the particular manufacture/model that I was looking for and Bill was eager enough to let me test drive any cars there.I would highly recommend this dealer for buying Honda cars and make sure you let them know your preferences and difficulties and they would arrange a good finance deals, base price deals and/or other deals.

bkalin

Oct 19, 2009

My wife and I were pleased with the overall process. On the negative side, it took too long to complete the transaction. On the positive side, everyone we worked with was courteous and professional. The dealership is very clean and well staffed. The dealer website was also user friendly and very helpful in making our initial decision to visit.

pjv

Oct 19, 2009

I own two Honda's and take both for service to Tempe Honda. David Hudson is my service representative. He is always helpful, friendly, and informative. He keeps me informed on what needs to be done, keep appointments, and provides appropriate feedback and attention to the service needs.

tlajoie

Oct 8, 2009

I have always had friendly service at Tempe Honda. I always deal with Ken Smith. He is very honest and willing to explain things if you don't understand what is going on with your car. They get to know their customers and have a sense of humor with them. I will continue to take both my cars there. I know Ken and the mechanics will always do what is best for me cause they care about the service they give and the quality of the cars.

zxcvbn

Oct 7, 2009

Called into the dealer for service under warranty, they takes he car in without hesitate and provide rental car. My fog ligh is not under warranty and they just replaced it without charge, that could cost me $300. I would recommand others to have service here ..

jerryjo

Oct 6, 2009

Everything about Tempe Honda is so outstanding that it is the first auto dealership that I have entrusted with the care and maintenance of my car. From the greeting of the service writer to the delivery of the cleaned car after work has been completed they do everything possible to make the experience pleasant and satisfying.To start, they give an accurate estimate of the time it will take to be completed. Then depending on my schedule I can take their shuttle to a place within a 10 mile radius or I can wait in a comfortable waiting area where there is coffee, tea, water, fruit, cookies, newspapers and TV available, all at no cost. Above all is the fact that my 2003 Civic with about 105,000 miles still runs and rides as well and as efficiently (36-38 mpg) as it did when we first bought it. Add to that the fact that their work was done correctly the first time, every time. I have never had to return there for a problem which wasn't corrected.These are the reasons I am so high on Tempe Honda. Wouldn't you be also?

bcatlett

Sep 28, 2009

To whom it may concern; Today I had my car serviced with Tempe Honda, and as always the service was great. Armando Perez was my service advisor today and I wanted to take a moment to say what a fantastic job Armando is doing Ive worked with him many times in the best. He is always knowledgeable, friendly to work with, and goes the extra mile to make sure that everything is taken care of. Id like to thank Armando, the techs that worked on my car today, and all of Tempe Honda for the great level of service I always get.

susan123

Sep 26, 2009

I just had another friend purchase a car from Tempe Honda. This time it was an Insight. Michelle Petrenko is the best sales manager I've ever worked with, and it's a testament to her willingness to work with the customer that my friends are buying cars from her. Tempe Honda is really the great, and I highly recommend them!!

alanm

Aug 27, 2009

Great customer service and staff, made the whole process very easy and fun. Will think of Tempe Honda again and again for all my vehicle needs since they have such a great selection of used cars, and a quick easy no pressure car buying experience. I love my used Honda Accord.

Sarah Shelmire

Aug 20, 2009

One of the best experiences at a car delearship I have ever had. I had my three children with me so the playroom and the offer of the hot chocolate was incredible and allowed me to to get the paperwork done without interruption. The overview of the paperwork and the features of the car were thourough and professional. The overall service was top notch!!!

lstuber

Aug 12, 2009

I purchased a Honda Odyssey EX with Nav system from Tempe Honda and had a great experience.I negotiated the price in advance and then came in to complete the sale.The price was as we discussed, no gimicks, which is a huge plus.My sales person was fast and responsive.I also felt I got a good deal on the OdysseyMy work schedule did not allow me to come in to finalize the deal until late evening. Even though it was late, when the paperwork was done the salesman spent a ton of time with us showing us all the bells and whistles and answered all my questions.I would recommend Tempe Honda and definitely love the Odyssey, way better than an SUV.

halkat

Apr 9, 2008

I got the major service (30K miles) done on my 2006 civic. When I went to drop my car off in the morning, they gave me a long list of things that are done under this service. Servicing this..... servicing that... checking this ...checking that.I intentionally kept the windshield washer fluid tank empty when I dropped of the car to see if they are checking that part or not.But guess what... it was empty when I picked up the car that evening. Also, they didnt steam clean the engine which was suppose to be done as per the check list they showed me.So when I check it before driving off the lot, they made up excuses and then had it taken back to be steam cleaned.So do you think they do all the checks that were on that list? I highly doubt it.It was my last visit to this delear. I am going back to the dealear where I bought my car, which would be a little more drive for me but I think its ok to drive then being fooled even after you pay over three hunderd dollars for the so called 'Detailed' service.TEMPE HONDA.. YOU JUST LOST 1 CUSTOMER.

jens6pak

Aug 1, 2006

Hi everyone, if you want to go to a car dealership that will honor their word and respect you and your time then Tempe Honda is NOT the place to purchase your next car.My husband and I needed to purchase a new car, since we have a large family we needed a car with 8 seating. On Saturday night we test drove lots of cars and decided on the Honda Odyssey. We spoke with a salesman and manager. We told them that we could come back on Monday (the 31st) but would be pressed for time as we had to pick our oldest child up by a certain time. They told us they could work quickly so, Monday we are on the phone a few times discussing the price. We were told that they could sell it to us for $28,000. BUT when we arrive at the dealership they said that the lowest they could sell the car that we were talking about the whole time was $31,500.Then they gave us the option of downgrading to another car for the $28,000 price. Long story short- 2 and a half hours later they offered the nicer car for $29,500 ( I thought the lowest they could go was $31,500) Anyway, If they had honored what they had said to us, we would be driving a new car today and they would have made a sale. Instead they let their true colors shine. So now I am happy that I did not give my business to them. I want to spend my hard earned money with a company that stands by what they say.

Ksymons

Nov 21, 2003

I Purchased a new Honda Civic and could not have been any happier. I went to some of the other Dealerships and felt very pressured, and sort of felt forced into buying. When I went to Tempe Honda, and worked with Brian it was exactly the opposite. He knew all about the Civic and was very patient with my questions and the sales process. I have recommended both him and the dealership to many of my friends.