Used Cars for Sale at Tempe Kia in Tempe, AZ

MJMoran

May 16, 2016

DO NOT LEAST A CAR FROM THIS DEALERSHIP, UNLESS YOU WANT THE WORSET LEASE END EXPERINCE. This dealership has the worst in customer service for lease ending. 4 Months before my lease ended they called me and stated that they needed to talk to me about my lease. I asked them when lease was my least ending and they informed me in 05/16. Not sure what the problem was but I made the appointment and arrived on time. After being there for at2 min finally figured out what they were doing. It was not about my end of lease as much as trying to get me to lease another car. I informed the salesman that I had not even thought about another car lease and what car I wanted. After much haggling I told them I would lease but my payment had to be under $300. They inspected my car and told me what they could offer .They kept trying to negotiate a $312. After much back and forth I told them I was not interested and would comeback in May. Came back in May and I called to make appointment to finalize the paper work. I get there and the person I was supposed to meet (Jerry Rush) is off that day. They search for person to help me and they find a person who really does not understand leasing and had to keep going to a manager to ask how to do it. To make matters worse, they claimed that they do not inspect the car right there. Some Kia representative would have to inspect the car, to leave the car and they would get back to me in 1 week. Ok why did they inspect it the 1st time, but not the 2nd time? Was it because I was not leasing or buying their car? hmmm.. Who knew what would happen to the car in that 1 week in their lot when they took it away. After 1 week the so called "lease manager" Nick calls me and ask how my experience was. I explained everything and he sounded reeeeeaaaal apologetic and concerned about my experience and said he would talk to the managers and sales people about it and would call me back about it. (Like I really believed that). Well guess what its been 3 days and no callback. I did not expect one and I do not want another conversation with this dealership. I would avoid this dealership, there is too many other Kia's dealerships out there that want your money.

Fowler family

Apr 29, 2016

Greg Warren is the person to see when you make your visit to the dealership. He helped us get into a brand new Kia Optima and he had the best customer service I have ever experienced at a dealership. He made sure we had a good experience by answering any questions we had and he had us in and out in about 4 hours. I have nothing but the upmost appreciation for his help and you will too!

JamesJones

Apr 11, 2016

Doug placed a precedence over educating me about the 2015 Kia Optima that I was interested in before even mentioning anything about price, financing, etc. This was an extremely welcome conversation as opposed to the constant strong-arm tactics of other dealers, Doug simply wanted to help me make the best-informed decision I possibly could to make sure I was happy with whatever conclusion I reached.I went to two other dealerships in the valley, both of which were much closer to where I live, after spending my morning at Tempe Kia. None of the other lots matched the friendly environment of Tempe Kia, and no other salesman cared to make sure I was informed about the vehicle (only ever leading off with the stereotypical "what can I do to help you get in this vehicle today?")Thank you Doug; Thank you for actually caring about your customers.

Mike Y

Mar 19, 2016

Took my wife today to buy her first new car and it went so smooth that I expected the other shoe to drop. It didn't. Charles was our sales rep and he was cool as the other side of the pillow. No pressure. Honest about about what he knew and didn't know. After the test drive and sitting down to discuss the deal, I was shocked that there was zero negotiation. He came with a price and asked what we thought? Totally fair. Easy....easy....easy. My ONLY gripe. Be prepared to be there for a few hours. Highly recommend.

Jodi S.

Mar 17, 2016

I have now purchased 2 vehicles within the last 6 months with David Wetzel's assistance. In a family with 3 drivers, soon to be 4, one vehicle just isn't enough. Both times I left Tempe Kia with vehicles in my budget. I purchased a 2014 Kia Soul and a 2015 Kia Sedona. With having just purchased the Soul a few months before I found myself in circumstances that required my family needing a van. David understood my situation and helped go to bat for me with the finance companies. His persistence paid off and we got it! Thank you David for helping us!

Sandy911

Mar 11, 2016

I have been needing to get a different car for a wile but my credit isn't the best. My best friend got a car last year and said go see Dave Wetzel. It was great dealing with Dave. He didn't look down on me because of my credit. I got a 2013 Kia Sorrento that I love!! Thanks Dave!! Also dealt with AD. He helped me get the payment that I needed.

Kat K

Mar 6, 2016

All my experiences from sales with Dave Wetzel to oil change services have been awesome. Dave really helped me pick out the right car for me I didn't feel pressured.

mfebber

Feb 15, 2016

I went to Tempe Kia looking to test drive a Forte5 and Doug Notter, the internet sales manager, assisted me. We had texted a bit before I arrived and on further discussion as we headed for the test drive, he asked me why I was interested in the Forte5. I explained what led me down that path and he asked if I had conisdered the Soul. I wasn't familiar with the model and he described some of the features that he thought I might find favorable. We were riding in the Forte5, which was fine, but I was intrigued by the Soul and agreed to look at one. He showed me several and after sitting in the Soul and checking out the features we did a test drive. The car was everything he represented and more. I started the day thinking I would just test drive one model and ended up buying a different model.Doug was terrific. He spent a great deal of time with me and I never felt rushed or like he felt inconvenienced. He answered questions, pointed out things but I never felt pushed to buy. By suggesting a different model car, it showed he listened to what I was saying and found a way to help discover a car I would really enjoy driving. His low-key, no-pressure approach was so different from what I expected.My whole experience at Tempe Kia was excellent and I would recommend them highly.

Jsass

Feb 6, 2016

Andrew went above and beyond to get us the best deal possible! Will recommend him to anyone looking for to purchase a new vehicle. Great experience!

JR2

Jan 14, 2016

Mustapha M. a Tempe Kia knew what he was talking about when we were looking for a Sorento. He was friendly and fun (not pushy at all) and most important was patient when we were deciding between two models.

Foxy Roxy

Jan 11, 2016

Nobody likes car dealers or salesmen but Mustapha Mussa was fantastic. He was was helpful and not pushy in any way!! I'd go back.

JerodBell222

Jan 7, 2016

I came in to look at a used Nissan they had. Andrew met me and showed me the truck and was very knowledgeable even though it was a Nissan. We worked out a great deal on the truck and I'm very happy with the process. Come in and ask Andrew about his golden stapler.

ketchup201

Jan 7, 2016

I first went to a dealership closer to my house and was given a horribly bad deal (they quoted me one price but tried to charge me for another). After that bad experience, I decided to go to Tempe Kia based on their reputation. What an amazing difference!I worked with Andrew, who was open and honest about the prices of the various trim lines I was looking for. He helped me through not only picking out a car, but helping me get the lowest price given Kia's incentives (both in rebates and financing deals). Throughout the process, he was honest, open, professional, and there were no surprises whatsoever. The price he gave me was the price I expected to pay after reviewing the cars online at home. The price I was charged at the finance department was the same price he quoted me, and rebates and financing deals were exactly has he described.I can't tell you how important it is to me to have an honest salesperson, who not only delivers what they tell you, but stays with you throughout the entire process, to ensure you're taken care of.This dealership, I'm told, is a family owned one, and really stresses customer relations moreso than some of the other larger dealerships in the area. After my experience at "one of those" dealerships, I wholeheartedly agree. The whole experience was a pleasure.If you're looking for a Kia, Jeep, or Chrysler, I would HIGHLY recommend going to this dealership.

Tanya1

Jan 7, 2016

Carl Bowden and the sales and finance team did a feet job helping me find the right car at the right price. I am very happy with my Kia Optima! Thank you Carl. Tanya

Lori

Dec 30, 2015

We were very happy with our car purchase at Tempe Kia, but more than that, Mustapha was our salesman and he was so friendly and personable.

venyse1

Dec 28, 2015

I had the need for a new car, and I knew just what I wanted. I went in to the Kia dealership and was immediately greeted by Carl Bowden. He was a great guy who really made us feel like family. He found me the perfect car to fit my budget and now I'm driving in style!

jack harney

Dec 23, 2015

From the sales person DOUG NOTTER to the service rep {KRYSTAL?} the whole experience was great.I got the vehicle I wanted at a little better than the the quoted price . A tow package was ordered and came in within a week .It was installed in a day, no problem. It was actually enjoyable. I purchased a 2015 KIA SEDONA CERTIFIED unit.I really I really love the van. My friends like it too and think it looks good for any vehicle, not just a van .

bobcat0527

Dec 16, 2015

Both sales manager Steve and Steve Averill were very helpful, extremely friendly and worked very hard to get us where we needed to be. We let them know where our budget was and what we could and couldn't do, and they got it figured out. We will definitely come back for future vehicle purchases.

Big Justin

Dec 13, 2015

Got the payments down to a price that i can work with! Knowledgeable of everything which made everything so much smoother. Got a great car! Thanks Andrew at Tempe Kia!

aeclements89

Nov 23, 2015

I came in with a friend of mine to get a 2016 Kia Forte LX and this man went above and beyond and got me a darn good deal. I appreciate James and all he did for me. I would recommend him to anyone any day! Thanks Tempe Kia!!

Kathryn

Oct 28, 2015

We have purchased vehicles over the years, but this was by far the most pleasant car-buying experience we have ever had. Doug Notter was the Internet Sales manager that we worked with. He was very patient and explained everything thoroughly and did not rush us in a decision or try to sway us one way or another. He was very knowledgeable and very pleasant to be around. He let us drive numerous cars to compare and always made sure we were comfortable and understood what we were looking at. Things were delayed at the end of the process because they did not have enough finance people to handle the influx of sales, but that was the only negative in the whole experience. Even through all of the waiting, Doug kept coming back to check on us and made us feel like we were important. I would recommend Doug to anyone looking to purchase a new or used vehicle. He is the best!

man with a soul

Oct 20, 2015

I dealt with your salesman by the name of Greg Dayley. This man gave me faith back in car salesman. He was very knowledgeable and extremely helpful. He knew the products forward and backward, plus explained everything in plain English! All salesman should have his type of character. You would sell more cars!Kent Humphreys

Eskimo

Oct 19, 2015

We have not purchased a new auto in thirteen years. I hate the experience. We had thoroughly reseached what we wanted and found Tempe Kia to be a very pleasant buying experience. No high pressure. No negotiating with the "sales manager" Carl Bowden was honest, straight forward and gave us exactly what we wanted. The car was on the lot, but not ready. The battery was dead and tiores low. But, Carl rallied the necessary forces and had the car ready when the transaction was completed.

MByers

Sep 16, 2015

I was expecting to have to speak to the manager several times....however, I did not have to speak to the mgr once. Our sales rep was upfront and honest on what he could or couldn't do. I recommend this dealership and our sales rep as they also have a larger inventory than most dealers. The only part of the process that took the longest was the paperwork with finance as they were a little backed up from other buyers.

Emily92

Sep 7, 2015

My dad and I had the pleasure of working with Moose while purchasing my first car at Tempe Kia. From the moment we met Moose he was thorough with us and listened to our thoughts and concerns. Moose was personable and helpful in every situation and questions we had. He definitely made our car buying experience top notch. Thank you Moose!

Kathy16

Aug 28, 2015

Moose at Tempe Kia was terrific!!! The buying experience he gave me was amazing start to finish!!! Go buy a Kia from Moose!!! You will not be disappointed!!!

TPurmort

Aug 28, 2015

Everyone at Tempe Kia was friendly and helpful. They made my first time car buying experience very nice. I would recommend Tempe Kia to anyone.

Happymom

Aug 21, 2015

I came to Tempe Kia to get a car for my daughter. They were very friendly and helpful. They made the process of buying a car painless. Thank you.

Beverly1

Jul 13, 2015

I would give them 5 stars because they were there when I was having trouble trouble finding out the right price for a car to have or get to try to test drive one of the cars but I'll give all my thanks to the sales person who was helping me out with the deal.

theaaren

Jul 8, 2015

The group at Tempe Kia are the best. I told them my goal in buying a new car and they made it happen. They now have a customer for life. I plan on sending all of my family, friends, and clients to your dealership.

EEM

Jul 7, 2015

Started at Mark Kia in Scottsdale and wasn't throughly impressed.... Then went to Tempe Kia, and left with a brand new Kia Optima! Jerry was very straightforward and helpful! love my new car, and recommend This place!!

picurndmataol.com

Jul 2, 2015

I had first gone to Horne Kia on the 202 and was not happy with the service I received. Tempe Kia was friendly, allowed me to make decisions at my own pace. Robert Ross was nice, friendly and honest with me.

Mary & Jose

Jun 24, 2015

Thanks to Tempe Kia Sales person(Nicholas) and Manager (Gibby) for helping us Drive Home on a New 2015 KIA Forte LX 1.8. It runs smooth and it is great in Gas mileage we did a short trip of 160 Miles and we got 41.6 Miles Per Gallon. It is spacious. 4 door Sedan.

Ian_D

Jun 18, 2015

Outstanding experience at Tempe Kia. I was a first time car buyer and was very apprehensive about the whole process. I went to Camelback Kia first and had an average experience so I thought I'd check out Tempe Kia and I couldn't have been happier with my decision. I worked with Jerry Rush and he is the man! Jerry was very personable and made the car buying process painless. In fact, there were numerous times I forgot I was buying a car! I thought I was hanging out with my "Uncle Jerry." When it came to price, there was no haggling going on. Jerry simply asked me how much I wanted for my old car and what I wanted my monthly payments to be. I also worked with Gilbert Montoya in the finance department and Gilbert ensured me I was getting a good deal that he even showed me the invoice that they paid for the car. Lastly, I appreciated how honest and upfront Tempe Kia was during the car buying process. They didn't try to hide fee's and then put a bunch of add on's later just to get you into the door like other Kia dealers in the valley. I would recommend Jerry and the folks at Tempe Kia to all my friends.

Lampco

Jun 1, 2015

I am very glad I chose Tempe Kia as my dealership. Everyone was friendly and I could definitely tell that they were not just trying to sale me a vehicle, but they wanted to make sure my car buying experience was hassle free. Gerald Rush was my salesman and I can not begin to explain how helpful he was. He had my best interest in mind throughout the whole process, and made me feel very comfortable with the vehicle that I picked out. I will definitely want to continue business with Tempe Kia.

unclejay

Jun 1, 2015

i came to tempe kia lookibg for a rio sx but jarrett pointed out that a loaded rio was the same price as an optima ex which i bought and am happy with. william did the financing no pressure straight forward. will come back.

kanders59

May 26, 2015

Jerry Rush worked through my deal from start to finish. He was very knowledgeable and personable. I was looking for a specific car and deal and Jerry put everything together quickly. Because of his efforts, I was actually able to complete the deal over a couple of lunch hours.Thanks Jerry for your help!

Glitres

May 25, 2015

I just want to thank so much Jesse Cifelli and the people at Tempe Kia for helping me get my dream car a green Soul they listen to us and got us the kind and the price we needed. Thank you so just Jesse Cifelli and the others.

beezer49

May 19, 2015

After shopping around at other dealers, Nico Montoya and the folks at Tempe Kia were able to get me into the Sorento I wanted at the price I wanted. Excellent customer service. I would recommend to anyone looking for an honest deal.

TJohnson

May 17, 2015

My experience on buying my first KIA was great! I would recommend Jerry Rush to others, as he was very friendly and knew the product very well.

KandJ

May 12, 2015

If I could give less than one star I would!My fiance and I went to Kia on Friday and our sales person (Jim) was horrible. My fiance was very adamant that the car we wanted would have light exterior paint and would have the solid black interior. Our sales person kept showing us cars that had the two-tone interior. He finally showed us a car with the interior color we wanted, but the car was incorrect exterior color. After we told him there was no way we would purchase that car, he had his manager come and talk to us. My fiance told him the exact specifications he wanted and we were told that we could get that car, but they would need to bring it in from a different dealership. We asked if the car would have auto headlights and we were told by both salesmen that it would be on the car. They told us that they would call us in the morning with the time the car would be at the dealership. We went the next day to finish buying the car, we took a test drive and we liked the car. We went to financing and purchased the car. After we got out of the finance area, Jim was there to help us learn more about the car. As he was showing us how to work the headlights, my fiance said we would just leave the headlights on Auto. Surprise to us, auto headlights were not an option on the car we just purchased. My fiance was getting upset about it and he was trying to discuss it was Jim, but Jim kept ignoring him and was trying to set up the blue-tooth sync. And to be frank, I could have done a better job of programming my car than Jim. After 5 minutes, we finally got the car set up, and my fiance asked Jim, if we were going to discuss the fact that the car did not have auto headlights like we were told the previous day. We spoke to Scott (who was extremely helpful) and he was able to calm my fiance down. Before we left, I asked for my second set of keys for the car, and Jim told me that they were in the packet that was in the car. I told him that I did not see any keys earlier and as it turns out the keys were not in the packet. The dealership was looking for the keys for over 30 minutes. During this entire time, not a single manager came out to talk to us about it. I called Bill Griffin (Customer Relations Manager) and he said he would contact John to come out and talk to us, but no one came. They finally found my key, it had fallen out in the finance waiting room and was stuck in a chair. Jim kept making excuses as to why it fell out. Frankly I was ready to leave. Car buying is supposed to be an exciting time, but Tempe Kia managed to turn our excitement to disappointment and frustration within 45 minutes. I would also like to say that I think its shameful that the sales people have customers do a review on them before you even go to financing. You cant rate the entire experience this way. Its very awkward for the customer and both my fiance and I didn't really didn't want to write anything, but felt obligated. I would never suggest anyone come here if they could avoid it. Its full of people who dont care about you as a customer at all!

kayyla

May 11, 2015

I had the BEST experience at Tempe Kia. I was looking around for a car for awhile now but nothing was catching my eye and no one was listening to what I wanted. When I got to Tempe Kia I met Carl Brown and he was SO helpful, listened to what I wanted and he was able to work out an AMAZING deal for me. He also went through all of the features on the car with me and no one else at any other dealers did that so I was very grateful for that. If you are looking for a car I would definitely recommend Carl Brown, he won't disappoint.

Miss Lewis

May 6, 2015

I love my 2016 Sorento!! Thank you so much to Carl Bowden my salesperson who was most knowledgeable and helpful. He spent his time making sure that I received the best deal possible. The finance department made the whole process easy and painfree. Thank you Tempe Kia for the great service and customer care.

donsr59

May 2, 2015

Had a Great Experience with the Dealership and Sales person Nicholas Dembicky very professional sales and dealership. Made the transaction very peasant and worth flying in from Texas!!!Thanks

lando

Apr 27, 2015

They where very professional and Shane was incredibly helpful. I got the car i wanted at the price I wanted. I would come here again for sure.

mikegia5az

Mar 30, 2015

I had a great experience at Tempe Kia. My last new car was 10 years ago and Carl Brown was great to work with. They had the car I wanted (2015 Kia Sorento SXL) at a great price. They took my trade-in for less than I was hoping for, but in the end we were happy with the deal, and so far, very happy with the car. (only 4 stars on the price because of the trade-in).Thanks Carl!

VINNIE

Mar 30, 2015

Excellent car shopping experience. Very friendly and knowledgeable employees.Great selection of vehicles at this dealership. Everyone we dealt with was very courteous and didn't rush us to make a decision.Anyone who wants to buy a car should shop at this dealership.SUPURB, FRIENDLY, SERVICE*************************************************

Cincy568

Mar 10, 2015

Had a good experience. People were kind and worked with me. Really love my new car! All departments worked well together and they all made me feel welcome.

Kurt

Feb 23, 2015

My shopping experience at Tempe Kia was extremely positive and actually quite relaxing. Carl Bowden was my sales rep and Kia demeanor was professional and caring. It was unfortunate Kia could not supply this dealership with the configuration and color I required. This supply problem is completely out of the hands of the dealership and doesn't change my experience at all. Thanks Carl and Tempe Kia for a very laid back experience.

Daniel

Feb 22, 2015

Took my car in for the services stated in the title. The oil change with full synthetic oil was on $56 bucks, which is cheaper than if I were to do it myself. They did not do the tire rotation as requested because my treads were all even and they said that there was no reason to charge for something that didn't need to be done.

WarrL

Feb 16, 2015

Drove from Goodyear all the way out to Tempe (bypassing several other Kia Dealerships along the way) to look - just look - at Kia's advertised by Tempe Kia -- and we are very glad we did. Jim Iwami made the entire experience very low-key, pleasant and enjoyable -- not at all like previous car buying excursions at other dealerships which made car buying something to dread and avoid if possible. Kiko in finance was also very friendly and helpful. I would recommend Kia's (we now have three) in general and Tempe Kia, Jim Iwani and Kiko in particular.

Susan

Feb 9, 2015

I came in to Tempe Kia with an idea of what I had wanted, and Cornelio listened to my concerns, was honest and upfront and I left with an overall experience better than I expected. I love my new Kia and I would highly recommend this car and the dealer.

talcan6064

Feb 7, 2015

Took our Kia Sorrento for servicing on 2-6-15 and also asked them to clean the battery terminals which they said would costs $35.00. After we got it home I looked under the hood and noticed that the battery terminals had been cleaned but not the cables as there was still corrosion showing on them. I guess I should have asked them to clean the cables too as well as put lubricant on the terminals but now I wonder if that would have been an additional costs. In any case when I got home I decided to take the terminals off and clean them properly myself. Consequently a job that costs $35.00 at the dealership and took about 5 to 10 minutes to complete and was not done in what one would consider a professional manner.

Bree

Jan 31, 2015

Doug Notter was awesome. Very helpful and worked very hard to get me the best car for my situation. Highly recommend. Will come back for service. Thank you Doug and team!!

ulisessosa

Jan 31, 2015

The experience was great,the car salesman was very helpful and it make our buy a nice experience,everything was easy and I'll recommend my family and friends,thank you.

alizas

Jan 28, 2015

Even though it was an all day ordeal I left extremely happy with my brand new 2015 kia forte! Jarrett didn't pressure me into anything ans I felt that he was being completely honest with me. Wouldn't have picked a better salesman! He was great!

Moores

Jan 17, 2015

Nick at Tempe Kia helped us find our 2015 Kia Optima and went out of his way to pick up the color we wanted with the options...overnight. It was such a pleasure working with him and he and his financing team made the process very quick and painless. In addition to his customer service, his humor and personal attention were excellent! Go see Nick if you're interested in finding the right car at the right price. Thanks to the entire team!

lily

Jan 7, 2015

Alisha was very helpful and not pushy. She gave time to think about things. The next day we return and was help by Hugh and left the lot with a 2015 Kia Forte. So thank you Alisha and Hugh for everything you guys did to make this process easy for us. We will recommend this dealership to family and friends. LOVING MY NEW CAR.

Stephanie!

Jan 6, 2015

Just bought an Optima from this dealership on Sunday 1/4/15 and worked with Nick who helped collaborate to get the best deal possible. Everyone at Tempe Kia was really nice, but Nick stood out and was the first one to help me when I was browsing days before I finally made a purchase. He made the whole process more enjoyable with his down to earth personality. : ) When I came back (due to being super forgetful and leaving 6 CDs inside my old car that I traded in) Nick had them ready for me and we jammed to old school Technotronic together as he helped me figure out how to work some of the bells and whistles on my new car. This man is awesome and a lot of fun! Very helpful and good natured the entire time. He was also patient while I said my nostalgic goodbyes to my trusty Honda I traded in. Really glad I bought from Tempe Kia and didn't go anywhere else in the valley.

Briprime

Dec 31, 2014

Joe was absolutely wonderful in getting what I needed in a short period of time. I just moved to Tempe a few days ago and he made sure I got the best deal for the best price. Couldn't have asked for anything better.

KGib

Dec 30, 2014

We had a wonderful experience with James Duet at Tempe Kia. After several days of the typical run around and car purchasing haggle at other dealerships, we met James. In less than 3 hours after meeting, we were out the door with our new Kia Sorento. James was so personable and listened to our needs. He literally did the entire deal himself, never had to go ask someone else for permission for anything, it was AMAZING! I highly recommend a visit to James for anyone in the market for a new car!

marzman

Dec 27, 2014

MY TRIP TO LEASE A VEHICLE FOR MY BUSINESS WAS PAINLESS, IT HAS NOT ALWAYS BEEN SO, BECAUSE THE CAR SALES, MANAGEMENT, AND THE BUYER ARE NOT ALWAYS IN SYNC. THEY ARE AT TEMPE KIA, BLESS THEIR LITTLE HEARTS. I WANTED A KIA SOUL, THEY HAD THE SOUL I NEEDED, THEY PUT ME INTO THE SOUL OF MY CHOICE AT A PRICE THAT WAS AMENABLE TO MY ACCOUNTANT AND MY WIFE. NOTICE THE ACCOUNTANT IS FIRST. NICK MADE THE ENTIRE ORDEAL PAINLESS. HE IS THE CONSUMMATE PROFESSIONAL AND GOT THE JOB DONE WITH PANACHE AND ELAN. HE IS A FUNNY GUY, I AM A FUNNY GUY, TWO FUNNY GUYS WORKING ON A CAR, PRICELESS. HANG IN THERE NICK, 5 MORE KIA SOULS TO GO. HE IS MY GO-TO-GUY IN THE CAR BUSINESS. KUDOS TO THE FINANCE DEPARTMENT, IT TOOK AN HOUR, WARP SPEED FOR THIS PART OF THE SALE. SOMEBODY SHOULD GET A PAY RAISE. IT WAS LESS THAN PAINLESS, SMILES ALL AROUND. THANK YOU TEMPE KIA.THE TEMPE KIA DEALERSHIP NEEDS SALES STAFF LIKE NICK TO FLY THE GUIDON FOR KIA. CONGRATULATION TEMPE KIA, JOB WELL DONE at A 100% CUSTOMER SATISFACTION.

Rena Cheney

Dec 16, 2014

I had owned a 2006 Sorento and had to put it in due to the check engine light. My vehicle had over 183,000 miles on it ( I have been the only owner) so I decided it was most likely time to get a new vehicle. I absolutely loved my Sorento so I decided to go with KIA again, unfortunately they no longer are made with manual transmission. I had done a pre-approval online, and rec'd a call from Andrew Harper. We talked over what exactly I was looking for, and he met me at the Service Dept at Tempe KIA bright and early Sat morning. Andrew was absolutely AWESOME!!! he went over the vehicle I was looking at (KIA SOUL) showing me every cool detail, and even sync'd up the bluetooth for me. I haven't had a car buying experience this fun EVER... thanks to Andrew and Michelle Frye in Finance, and have told all the people I work with about it, a couple of them have been looking into new vehicles.. you can bet I have steered them Andrew's way. Working with Andrew showed me why I choose to get another KIA and why I was so glad I went back to Tempe KIA. KEEP UP THE GOOD WORK ANDREW!!! and thank you for helping me get the best Christmas gift ever.Rena Cheney (proud KIA owner)

christi williams

Dec 13, 2014

I felt at home from the moment I arrived! Nick made my experience great from start to finish! He listened to what I needed and didn't waste my time looking at cars I could not afford! I will definitely reommend Nick and Tempe Kia to anyone looking.g to buy a new car!

Jesperas

Dec 9, 2014

I bought my first car at this dealership and I am glad I did because I would of never scored an awesome deal anywhere else. They bent over backwards for me and Nico and Alisha gave me the best customer service I could ask for. I appreciated all there help. From nico to Alisha to even Eli in finance, I had a great experience overall. Thank you for all your help.

blank_

Dec 3, 2014

I was searching for a Kia optima over the summer and decided stop by Tempe Autoplex. I had been pre-approved through my bank, I just needed to find my car. I stopped into Tempe Kia, where we were greeted by one of the salesmen. He started off as a decent salesman, but the more we spoke, the more rude he became. I was asking the same questions that I had asked at the other dealerships I had been to. When talking about the price, the conversation went downhill from there. They had a 2013 Optima LX priced a little higher than other dealerships (similar mileage, no major differences). I could have purchased that vehicle if I wanted to, but why par more for the same thing priced lower somewhere else. At one point in the conversation, the salesman told me that "the optima was too much car for me". Needless to say I am driving a 2013 Optima that had only 20k miles on it and nothing mechanically wrong and no body damage that I did not buy from this dealership. Customer service is everything! I do remember the salesman's name, however I will not include it because I don't feel the need to.

Jibs51690

Dec 1, 2014

Leo was very friendly and professional in my visit! He was understanding and willing to meet my goals. The fact that this dealership is volume based makes the experience less stressful and more of a fun shopping experience like you should have with your new car. I appreciated not being hassled by Leo, and that he took the time to find what I was comfortable with paying and driving. He made me feel like a valued customer rather than another sale, which when buying a car I feel is important.

Emilio_M

Nov 21, 2014

Excellent service by Joe V.! It was my wife and I's first time purchasing new. I was skeptical at buying new and after driving the kia optima I fell in love. Very pleased with my choice and the great customer service

glhaynie

Nov 18, 2014

I have been around awhile ( 71 years old ). I have purchased more than a few vehicles in my time. My latest purchase was a sort of downsize, from a 4 wheel truck, to a Minivan. My wife told me it couldn't be done unless we took a beating on price. I found out she was almost correct, untill----------I met Doug Notter at Tempe Kia. First, he found the vehicle we needed. Second he never gave up on the price. Sales manager got involved, general manager got involved and as a result the wife and I have the vehicle we want for the price we expected to pay. If you want a salesman that works with you and for you----------ask for DOUG NOTTER when you go to Tempe Kia.

Edie Cupp

Nov 17, 2014

I was very impressed with Alisha and her finance manager Eilzra. I was referred to this dealership from another dealership. (Possibly because I had high expectations that seemed impossible and they couldnt help me.) From the first conversation with Alisha I could tell she was committed to making sure not only was I taken care of but I was happy. I had very little to put down, was upside down on my trade in, not so great credit score and was very particular in the car I wanted. Alisha did research, followed up with me, came up with several options making sure I followed along through the whole process. The finance manager went over my credit with me, discussed options and issues. It took a couple days but they got me in a great car that fit all of my expectations. Low miles, roomy, great condition, and with a great warranty all within my price range.Not sure how they pulled it off but Im very happy about it. I will definitely refer them to anyone I know looking for a great deal and great customer service.

Raul Ventura Jr

Nov 17, 2014

Spoke on the phone with Jerry prior to arriving so car was ready to test drive when I arrived. We ended up going with the car after looking at a couple other colors. Other than that, process was very quick given that I had an idea of what I wanted already. Finance as well was quick once we were seen. Overall, in and out in 2hrs which is VERY good timing on a Friday evening. Most definitely would recommend someone to Tempe Kia.

girlie18

Nov 14, 2014

We had awesome experience at Tempe Kia. Thanks to Penny Stokes, she was very professional, kind and helpful. She answered all my question and made sure we were taken care of throughout the entire process. Thanks again Penny! Keep up the good work.

linda.buys.5

Nov 8, 2014

We bought a 2015 Kia Optima, and we worked with Doug, who was absolutely awesome to work with. He listen to what we were looking for and did not try to sell us something we did not want. Easiest car buying experience we have had. Doug has won life time customers and will spread the word about Tempe Kia. Thanks

ChasMooooo

Nov 3, 2014

Alisha was charming and helpful plus had a sense of humor! Great experience and would definitely go back to her again. I heartily recommend Alisha!!!!

KiaSoul1*

Nov 3, 2014

Great buying experience thanks to Doug Notter. He was very helpful and professional, it was a pleasant process something I had not experienced at previous dealerships. All the employees at Tempe Kia I had contact with were friendly and helpful which added to the experience.

BethK1768

Oct 31, 2014

This was the greatest car purchase experience I have every had! Doug is the BEST!! He listened to what I wanted and went after it!! Got me into an Amazing top line Soul and I could not be happier. The whole day was exciting and we had a lot of great laughs....just an all around AWESOME time!! I highly recommend Tempe Kia & Doug for anyone looking for a new car!!! Everyone at Tempe Kia was super friendly and helpful...it was a wonderful buying experience every step of the way!!! Thank you to everyone at Tempe Kia.....and shout out to Doug for everything......The force was with us the whole day!! You are the Best!!!! :)

dbird213

Oct 31, 2014

Tempe Kia provided optimum service in a non-pressure, effective way!Outstanding Sales specialist Jim Linsey was knowledgeabe and got the job done efficiently.Thanks!

Berklye Farr

Oct 27, 2014

I worked with Alisha when I purchased my new car. I wouldn't have wanted to go with anyone else! She was extremely supportive and accepting of the fact that I was there for one car and one price. She helped my get into my dream car and I couldn't thank her enough! Best experience I've ever had at a dealership.Thank you Tempe Kia and Alisha for your help,Berklye Farr

Dsense

Oct 22, 2014

We worked with Alisha when we purchased our new car and could not have had a better experience. We knew what we wanted to look at and she respected our request, showed us what we wanted and we bought it. There was no high pressure sales or anyone breathing down our necks while we were looking. Any questions or concerns were addressed before any papers were signed. All of the staff, from sales to service to finance we're incredibly friendly and helpful. I recommend this dealership to anyone looking for a car without someone following you around and pressuring you to make a decision on demand. This place is great!!

ashley williams

Oct 10, 2014

Alisha was great and got me exactly what I wanted! She explain everything to me and let me know what would be the best buy for me! I was going to get the soul but Alisha put me in a beautiful black forte! Thank you Alisha

Sheri66

Oct 5, 2014

My experience with kia was wonderful. My sale associate Alisha was friendly.helpful and understood what I wss looking for.Gave my price and monthly payment I needed. Took long time to look for a car. Dreaded going in but Alisha made it easy. Thank you enjoyd my time. Everybody was great. Cool beans

khorne76574

Oct 1, 2014

I dealt with Alisha and could not have been happier. The whole staff was friendly and helpful. I highly recommend them and ask for Alisha!

debra.braun3

Jul 24, 2014

Excellent service stopped was only looking and interested in the KIA SOUL Chip Rooney was out in the lot spoke with my husband. Chip was new his cars well.Stopped to just really window shop to driving home a new KIA SOUL we love the vehicle it a rides, drives and has a lot of room just as Chip had shared and we notice on the test drive. Husband met with floor manger sorry cannot remember his name he was from Canada a nice man that took the paperwork to Craig Darrow all three guys were great. Chip dor surely sold us our car. Cold bottle of water was offered on a very hot door a few different times within the hour in half we were there first by chip and other workers.

PChevrette

May 14, 2014

Normally I hate the process of buying a car. I hate the amount of time it takes to buy a car and I usually leave after buying a car with the dreaded "buyers remorse." This is the first time I have left a dealership feeling excited about my purchase! Jim Linsey was excellent, probably the best sales rep I have dealt with. He was extremely knowledgeable and able to answer all of our questions about the car with a no pressure friendly attitude. Honestly, we were planning to buy a used car, we had a specific budget and after speaking to Jim for less than 5 minutes, he directed us to the car we bought, it was not used, but new! He listened to what we wanted and how much we had to spend without trying to up sell us, so the process was quick and painless. I will be recommending Jim to family and friends that are in the market for a car. This was the best buying experience I have ever had....Thanks Jim, you are the best!

ejjones

Mar 22, 2014

I was somewhat hesitant in going to a Car Dealer on my own as a woman to purchase a vehicle, however felt I was treated with great respect and minimal pressure. I went home the same day with a new Kia Optima. The whole experience was a very positive one. I like to think I got a good deal ... I believe I did! And I love my new car!!

williambindersr

Mar 17, 2014

In Oct 2013 we Purchased a 2013 Kia Optima from Hans....We were referred by Jerry Reynolds "Car Pro Show". Everything went according to the way the processed is advertised. No hassels....No bargaining and for the first time I didn't have to go on the defense. Selection was great...wide variety of colors and options available. Thanks to Jerry Reynolds-Car Pro Show and Tempe Kia. William B., Gilbert AZ

fmgrubb

Mar 14, 2014

Friendly, fast, courteous, knowledgeable! I've been buying cars for 50 years and I have never felt so relaxed buying a car. The price was very good and I got a fair value for my trade. Have had the car for a week now and am very satisfied! Lifetime warranty on engine and power train doesn't hurt either. I would highly recommend Tempe Kia to anyone looking to buy a car!

LindaKam

Feb 23, 2014

We were looking for something that would replace our old vehicle that was stylish, inexpensive and great MPG.We were greeted by Brent and explained to him what we were looking for. He then introduced us to Greg. We explained that we were just looking and he was great about that. He showed us a KIA Soul and suggested we take it for a drive. We did take it for a drive and were quite impressed. We thanked Greg and went home to talk about it. The next morning we contacted Tempe KIA and told them we wanted the red Soul we looked at. They got us all the paperwork to get started. Within an hour we were financed and all we needed was to get proof of insurance. We provided that and we were ready. When they brought the car to the front they explained everything about all the features and even paired our phones to the Bluetooth radio. They also told us to call or stop by if we had any other questions about how the many features worked.This was the most delightful experience we have ever had while purchasing a vehicle.We would not hesitate to refer anyone to Tempe Kia.

mmarquez801

Dec 29, 2013

The process to buying a car is very intimidating, and when added to Bad credit challenges can become a nightmare. Our experience with Tempe Kia and Jarvis Newman has been such a refreshing experience. We explained our situation, from the beginning he treated us with such care and respect. He did not make false promises, we had to do some homework in our part but he took care of the rest. It was an easy and seamless process. Thank you Jarvis for such excellent service!

galletta101

Nov 21, 2013

I came in not expecting to get a car on wesnesday nov 13 and jarvis explained to me that he would do whatever he could to ger me into one that would fit me as a big guy with broad shoulders. We visited several cars until i found mine. He made the whole experience enjoyable when most dealers just look at my credit score, he looked at the whole picture. This dealer i would return to and i would recommend tempe dodge kia to anyone, thank you so much jarvis, you have a customer for life

ATorgerson

Sep 7, 2013

I just bought a Kia Soul from this dealership (Tempe Kia) and it was a wonderful expereince. I worked with Andrew Harper and he was very informative and patient throughtout the buying process. He even bought me a Diet Coke while I was waiting. That in itself is worth five stars in my book, ha. I wanted a red one and they did not have one in my price range on the lot, but found one from another dealer and went and got it for me. The finance part of it was very painless and low stress. This usually causes great anxiety, but not at this dealership it all went smoothly. I strongly recommend this dealership and sales associate, Andrew Harper!

WendyMoi

Jul 15, 2013

Miserable experience!!! I worked out a deal to purchase a new auto with this dealer. They were short staffed and I began the process with a sales manager. After a test drive, I was handed off to a new salesman who had not worked in auto sales very long. He was slow, but managed to work out a deal for a reasonable price. I was not sure if I wanted to finance part of the deal or pay cash, and told them due to the pending purchase of a home I did not want them to run my credit until I had made my decision. I would not be making my decision until I had the opportunity to speak with the finance department. I brought a copy of my credit report, credit score and needed to make sure they only ran my credit once. They worked up the deal for pending finance, which I knew might change if I decided to pay cash. They told me I needed to sign permission to run the credit report. I balked and again told them my concerns. I was told that the deal could not move forward to the finance paperwork without all of the paperwork signed, but was assured by the salesman and the sales manager that they would not run my credit without my knowledge. On three occasions I explained the reason for not wanting my credit run, and was assured that they would make sure I was taken care of.I was taken to the finance department and left to sit in the waiting area for over 20 minutes. During that time they shopped my credit, getting two denials and two approvals which my home lender told me not to allow them to do. I was incredibly frustrated and the entire staff went into defensive mode. I was told that it was my fault and that they would do nothing to correct the situation. They acted as if I was overreacting, and that every dealer works this way. They offered $500 off to continue the deal. No offer to revoke the credit checks, which would take time on their part.I spoke with my lender who advised me that the dealer could remove the credit by deleting the inquiries using e-Oscar. I called the dealer and asked for a letter stating they ran my credit in error on their letterhead so that I could show my lender, and the 3 credit reporting bureaus. I was told they would not. Needless to say, I am currently working with the credit reporting agency to remove the erroneous credit checks. I walked away from the deal and am a happy owner of a Kia purchased from a different dealer. In my opinion they were unprofessional, inexperienced, and the management was down right rude.

Happyfamilyofboys

Jul 11, 2013

There is NO comparison to any other dealer out there. They are AMAZING and actually do what they say they can. They found us the best rate for interest and gave us a more than fair trade value for our old minivan. They were kind, patient with our boys, and extremely professional. We went to another dealership before and the feeling and the whole experience is night and day difference. We actually had fun. They were so excited for us and James Duet even stayed to meet us before he left. We were referred by the CarProShow and it was a great experience. We will definitely tell all our friends and family. I will even tell strangers in the grocery store about our experience. You can't go wrong by going there. Bobby was very friendly and you could see the excitement from him as we were preparing for our new adventure. The facility is clean and very nice. The bathrooms were great and you felt like you were in a fancy resort. They were exactly what they said they were for the price in person and over the phone. I could go on all day, but in the interest of your time, I won't. I recommend everyone go there and see for themselves. James was very friendly and professional, but you could feel his honesty, I know that isn't common in a dealership...but it is true!!! Bobby handled the signing and was great. He was very kind and professional and hospitable. Michelle got our family at the end, for financing. She is wonderful too. Our kids were all past bedtime and extremely tired. She was so patient and understanding. Bobby got my Bluetooth all set up and showed me all key features. He even took a family picture for us. Thank you so much for a truly wonderful experience and adventure!!!

Detroitjb123

Jul 7, 2013

Dealers were very kind, even offered to purchase me and my wife lunch while we waited for our forms to be completed. I will deal with them again .

kmccaigue

Jul 1, 2013

David was really awesome and super friendly. He let everyone in my family take a test drive and they even stayed past closing hours to help us :) Now I am so happy with my new Kia Rio and I cannot thank them enough for all their help.

mgilmore4502

Jun 30, 2013

Price was a bit higher than I would have liked (who doesn't say that!?), but I got a great car that I love. The entire experience from start to finish was painless - no high pressure and I felt they really listened to what I was saying.Chris was fantastic - knowledgeable and friendly and willing to go that extra mile to help me. Chris' manager (working Sunday 6/30/13 -sorry I forgot your name - I have a terrible memory!) was also great and helped me with the various purchase/financing options.Michelle in finance was extremely professional and also friendly and efficient. The paperwork was completed in a surprisingly short amount of time.All in all I wouldn't hesitate to recommend Tempe Kia to anyone.

Nixon830

Jun 30, 2013

My name is Collin Barrett. Being 21 years old finally being able to buy my first car, I've always had a fear of the reputation of the infamous "car salesman". However, instantly when Barry came to assist me and my mother about considering new cars, that view was changed tenfold. Barry was the exact opposite of what high pressured sales was all about and have me a whole new outlook on car salesman. He walked up a car salesman, and instantly changed that, by the end of the sale, I considered him a friend. His personable and empathetic outlook on my views definitely made my experience outstanding. He was very thorough, patient and tolerable of my very vague puns and vibed with it. He even chimed in with his own. All in all, Barry was the perfect employee to work with and get me started with my brand new 2013 Kia optima. I'm enjoying it to the fullest thanks to his very precise information and effort he put into working with me and my mother. Thanks Barry and continue to flourish with success!

gaildempsey

Jun 28, 2013

Essentially, I purchased two vehicles at once in this deal, which was the goal from the start. I had been to another Kia dealership where I was left with no 'breathing" room to just walk around at my leisure to look over the different models and styles. In addition to that, I was heavily pressured to purchase a SUV that I didn't even LIKE. NOT SO at Tempe Kia. We were allowed enough time to snoop around a bit on our own. Our sales representative, Barry Vogel, then answered questions and took his time so we could decide which cars to test drive. He wasn't at all "pushy" (the part we all hate about car dealerships, right?) and he was very helped in giving us all the information he could so we could make the right decision for what we wanted. He actually made the process a FUN one! We're delighted with our Optima's and also delighted with our experience at Tempe Kia. Thank you, Barry! :)

nb2009

Jun 20, 2013

Brand new optima and at 22, 000 miles already have an oil leak and my engine started shaking. Took it in they said I'm wrong and they fixes whatever they could, however at now 30, 000 miles my engine shaking again!!! They don't give you a rental car and have fun staying in there horrible waiting room!!

cacadoggy

Jun 18, 2013

I have been working with other dealerships for months now and tempe Kia was definitely the friendliest and the most pleasant to work with. I would definitely recommend them to others in the future.

WordIsPower

Jun 18, 2013

I hate buying cars usually the sales people use high-pressure techniques and generally come off as a bit, slimy. I went to Tempe KIA to test drive a KIA Forte and as I was walking toward the office, Andrew Harper asked me if I needed help. Andrew then offered to take me for a test drive and after that, I left to consider my purchase. I returned the next day, asked for Andrew, and he helped me take a second look at other vehicles on the lot. I had looked at some of their vehicles via a Google search and found a sweet Dodge Avenger. Andrew fixed me up and I was out in about an hour. Thanks Tempe KIA! I highly recommend this dealer for no-hassle shopping!

Ahoyum

May 12, 2013

I have credit issues. Along with legal issues . Chris and the team at tempe kia were understanding and extremely helpful. Not only were they friendly but they made the process easy too!

markspears

May 6, 2013

I think most people dread the thought of going new car shopping. The excitement of a new car purchase is overwhelmed by the thought of dealing with the Car buying experience. I had visited two other dealers and had two underwhelming experiences when I walked onto the lot at Tempe Kia. Barry walked up asked if he could help me, asked thoughtful questions and answered all of my questions. He attempted to sell me a car he had on the lot, we talked numbers for a while, but I told him I was also considering another brand of car. He made his case as to why the Kia was a better value ( he was right) but never made a big stink out of my desire to go look at the other brand. He stayed in touch and was a true professional. So much so that when I decided to but a Kia I had him get it for me, when another local dealer had the car I wanted. A completely solid experience. I would, and will, recommend Tempe Kia and Barry Vogel to anyone looking for a car.

majohnson0202

Apr 16, 2013

When we entered the dealership we weren't swarmed by salesman, which was very nice. The sales rep that we approached, Scott Purvis, was very friendly and honest. It was his non-aggressive personality that actually kept us there. All in all it is the "employees" who generally make the company what it is and in this experience, Scott Purvis, was an excellent sales rep and we would definitely purchase from the dealer again, if they continue with the same sales ethics as Mr. Purvis.The dealership itself was very impressive, and modernized. The showroom and the way they concluded the sales was tasteful. Not the back and forth between sales rep and manager that you tend to find at most dealerships.

jeffgmac

Mar 30, 2013

Had a great buying experience. Barry was patient, professional and fun to work with. We went back 3 times and never felt pressuredto buy. I would highly recommend Barry and Tempe KIA.

PegConway

Mar 23, 2013

We enjoyed our experience at Kia Tempe because Barry was patient with us as we selected and drove a few test vehicles and made our decision. He was helpful and attentive and made the buying experience relatively easy. The credit department was also easy to work with and we were able to complete our purchase quickly and easily. We would recommend Barry and Kia Tempe.

MJMoran

Mar 22, 2013

I visited Tempe Kia in the morning and then I visited another dealership to see what SUV's they had. After much deliberation I went back that night to buy the SUV at Tempe Kia. During my financial transaction I was having 2nd thoughts about the price and what they gave me for my trade in. Barry and his Manager were so patient and non-pushy in explaining to me what my trade in and payments were. Even after they explained everything I was still not comfortable in understanding the information. I called a friend of mine to meet me at the dealership and they were so nice to re-explain to me and my friend again the interest rate, trade in value and what my payments were. After going thru all the data again, it made more sense and even my friend was impressed in the interest rate, payment and bargin I received for the SUV I was buying. Three days later, I received a call from Tempe Kia asking me about my experince and was I happy with my purchase. Then they called me again the next week just making sure I was till satisifed. Overall I am very happy with my experience at Tempe Kia and would refer them to my friends.

godshall70

Mar 3, 2013

My husband and I came to the dealership with very specific needs and looking for someone who was knowledgable and able to meet our expectations. We found just that in Barry. He listened to what we wanted and wasted no time helping us to find the right vehicle at the right price. He was very personable and helped us feel at ease about our purchase. We came late in the evening after work but he did not rush us and gave us his full attention, answering all of our questions and making sure we were 100% comfortable with our choice to purchase a vehicle from Tempe Kia. This was our first time at this dealership and thanks to Barry I would highly recommend Tempe Kia to anyone looking for a new or used vehicle. I would especially recommend asking for Barry--just an all-around great salesman and nice guy! :)

BillHagan

Mar 1, 2013

No presure and lots of patience while finding me the perfect car. I shopped around and couldn't find a better deal. The Optima Hybrid is living up to my expectations and I'm very satisfied.

MIDNIGHT2289

Mar 1, 2013

Purchased a new 2013 Kia Optima LX from Tempe Kia.I worked with Curt Lauwers in the fleet service who gave me an excellent deal without any problems.The deal was smooth from start to finish with zero surprises. Curt is a seasoned professional who will give you a great deal without the drama that happens at other dealers.I will pass his name along as well as the dealership as I feel I was treated in a professional manner from start to finish.As for the Kia Optima, this is one quality auto for the money.

cfknochel

Feb 19, 2013

Gene was very polite when we meet him. Gene was very good at describing the vehicle, so that we could understand everything he was saying. Gene was not pushy at all, which turns my wife and I off towards that kind of dealer. I offered a price for the vehicle that I thought was fair and they accepted it. My wife wanted only a red car, but they didn't have one, Greg Dayley was also very polite and helpful, he offered to pick up a vehicle from a distant dealer for us during rush hour traffic which was very busy at the time. We arrived at the dealer at 2:15 p.m. and didn't leave there until 7:45 p.m. and Gene stuck with us the whole time! I have had my vehicle for almost 2 weeks and we love it!! We trust Gene and Greg and we would recommend them to anyone who wants to buy a car!

AngeGard

Feb 1, 2013

I was in and out of the dealership, with a new vehicle, in less than two hours. By far, this was one of the easiest and quickest vehicle purchases I have ever made. I loved the fact that there was no haggling, no going back-and-forth on price. Everyone I met at the dealership was courteous and professional.

Bholman09

Jan 30, 2013

Went to Tempe Kia to look at Kia Souls not expecting to buy a car. However, they gave me an offer I couldn't turn down and weren't pushy about it.

hotrod223

Jan 28, 2013

THANK YOU to Justin Bean for all of your help! He was very patient and answered any question I had. Highly recommend seeing Justin when purchasing a car!

nsmith1197

Jan 28, 2013

I went to the dealership hoping to test drive a 2011 Kia Soul that was available under the leader ad. As I pulled into the dealership and got out of my car, I was greeted by Justin. He knew I was coming because of my calling ahead and he knew I wanted to test drive that Kia Soul. Unfortunately someone else was taking the only one that was left on the lot under the special price. So we headed in and started the paperwork, in hopes of snagging that car first. Once the car came back we took it for a test drive. I fell in love with the car. I had already test drove an automatic transmission else where, but the standard transmission was so much more fun! So we get back to the dealership and Justin goes to talk to management about the only car left. He came back with some not so great news. Since someone else already had dibs on that car, I couldn't have that one. But then things changed to good. He told me they can trade what they have on the lot with another dealership to get the car I really wanted. I was elated! I was able to get the car I wanted at the price that was good for me. I had to wait another day, but it was totally worth it! Justin made this whole process good for me. He treated me as a friend throughout, not like another customer. Thank you!

chsdevil

Jan 16, 2013

He made the experience very easy and understandable. I didn't have the best credit in the world, but he was able to work out a reasonable loan with very acceptable conditions.

ksadie25

Jan 12, 2013

Needed my car serviced and I have been there before and I had good service so I was not too nervous, but when I called the service area, the woman on the line was not very friendly. When I got there the woman seemed like I was a bother. She was texting and chatting about weddings and personal life. Normally things like that do not bother me, but I felt very uncomfortable and as woman its already a nerve wracking task. Service was great the last few times not so much my last. I would still recommend this place, just a clean up of what great quality customer service really means

brandon.hawes.16

Jan 8, 2013

Short answer: dishonest and pulled tons of tricks. Some tricks are expected, but using the wrong credit score to justify rates and trying to sneak money into monthly payments (and by that I mean "we got you approved at 8.9%" and the math added up to them putting the payment at much higher than 8.9%). Flat our liars and extremely unethical.Long answer:Let me share my experience. I'll preface it with: we love the car, I'll shoulder my end of the responsibility for not being thorough enough to question everything, and no, I didn't go in expecting 1.9% APR.For the record, I can document the credit discrepancies (well I can't show what they showed me, but I do have documentation that the number the banks had were significantly higher than what they showed.Brandon Hawes (You) reviewed in the last weekQuality Poor to fair Appeal Poor to fair Service Poor to fairWorth reading if you are considering buying from Tempe Kia: We love our car but the negotiation process was sub par, to be nice. They lied almost every step of the way. You know this going into any dealer, but the two most notable things they pulled on us were: 1. for finance, they pulled our credit. he told me they couldn't get us certain rates because our score was too low. he showed us a print out of our credit score. Shame on me for not pushing the issue, but they showed us the lowest score of the three pulled and told me mine was a (removed, but lower than what they submitted to the lenders) and my wife was (removed, same as above) and that's why we needed a higher rate. We just got one of the denials in the mail and it says plain as day that mine was a (removed, but higher than they showed us) and my wife's was a (removed, same as above). So clearly they used this to jack up our rate. Obviously, again, shame on me for not pushing the issue when I knew it should have been higher, but what kind of ethics does that show to show me a lower score than what was being used on the approval. 2. I caught this one before we signed... we switched from going after a Sorrento to a Soul to keep the price down. They had me approved at one rate: 8.9% (which was inflated due to issue 1). When we switched cars, I told him that this one makes more sense and should put our payments in the low to mid $300s per month. He said he got the 8.9% approved on the new car choice and that our payment was $352. Something didn't sound right based on the numbers, so when we sat down to sign, I ran the numbers myself (total loan with number of months at the rate approved). The actual payment was actually $330. They just tried to slide the extra $20 a month in there hoping I would miss it. I called them out on it, and the finance guy (Kiko) said "Oh, I'll make that adjustment" and tried to pass it off on me as "well that's what you agreed to." There was plenty more to say this place is just as shady as can be when it comes to car deals, but those are the two most unethical ones I can think of. I'm not sure how they can justify flat out doctoring numbers like credit score and payment, but "that's just how it works," right? John was my sales guy and Kiko was the finance guy. I'll share my side of the blame for not being more thorough, but come on...

silliw9

Jan 7, 2013

My experience with this Dealership was pleasant and timely.I would reccomend this group to anyone looking for a good dealership. It was almost fun !

jrey85

Dec 31, 2012

Stacey was great with helping me trade in my vehicle and selecting the car that was going to work for me best financially! Thank you!

tinap5425

Dec 30, 2012

Wanted to Thank Freddie Recardo for being such a wonderful sales person. Went to two other Kia Dealerships where the service was terrible, and this was the a great experience. Thank You Freddie for being honest and fair. Will recommend this dealership to all of my friends.....

DebTharp

Dec 24, 2012

My excellent experience with the is dealership is primarily attributable to the salesman I worked with. Barry Vogel is the type of person we all hope to encounter at a dealership. He is direct, honest, personable and trustworthy. I genuinely felt like he was working for me, his client, to get the best deal possible.

karredia

Dec 19, 2012

I have recommend him before! And I will again. He's a very skilled, Professional, who gets the job done in a timely manner. Great guy

will.elsner

Dec 12, 2012

I had been to several other dealerships to test drive and get pricing on more than a dozen other vehicles and Tempe Kia was my last stop. I was casually approached by Steve Averill and he stayed with me throughout the process. I was not handed off to a "closer" or a sales manager. Steve was able to conduct business on his own. Steve showed me around, asked what my needs were and discussed my options with every vehicle I asked about. He answered every question I asked. He treated me like a human and not just another sale. There is a phrase used in sales, "people buy from people" and it couldn't have been more true with Steve. Having a great vehicle didn't hurt either! I asked Steve for some extra business cards before I left and I've already handed out three of them in less than three weeks. My brother and his wife even have an appointment with Steve later this week!

Jcbenitez45

Dec 11, 2012

I was recommended. To Steve Evansky. I met him and we made my experience worry free. I believed in him and he guided me in the right direction. I appreciate Steve for giving me a second chance at financing and also at life . Thanks a lot Steve!

hansolsson

Dec 10, 2012

I first contacted Tempe Kia and Rob Defenderfer back in May 2012 when we were looking to replace a car that was totalled in an accident. He was VERY helpful without being pushy, and gave us information on Kia Sorrento. Even though we ended up buying a new Nissan Quest mini van, he kept the contact and left a good impression so that we would again contact him in November when I was looking to replace a 2004 Volvo C70. I was very interested in a lower price sedan with great gas milage, preferably a Hybrid. He had patience enough to wait about a month to sell me an Optima Hybrid right in the beginning of December getting us a very good price. We are extremely happy with both the car we ended up with and everything in the purchasing process. Rob is a great sales consultant, and I will recomend him to anyone looking for a new car.Thanks Rob!Hans Olsson

smslunaker

Nov 28, 2012

This was by far the best car dealership experience we've ever had. The whole experience seemed more relaxed and we never felt pressured to make a decision. Frederico was never pushy, and went "over and above" to see we got a fair deal. He went to bat for us and continued to get a little more money for our trade, was able to get the price down for the car we were interested in, and he worked with his manager to get us a lower interest rate, which really sealed the deal.Normally, we like to look at several different vehicles at different dealerships, but we were so impressed with Frederico and the Tempe Kia dealership, that even though they were our first stop, we decided to purchase from them. If you're thinking about buying a car, be sure to stop by Tempe Kia. You'll be pleasantly surprised.

seogirl

Nov 26, 2012

Jarvis Newman was great. He is honest and will assist you in getting a car that meets your needs. He is knowledgeable and responsive. I would recommend Jarvis and the Tempe Dodge Dealership to anyone who is looking to buy a new, use or certified vehicle.

Seven777

Nov 26, 2012

From the time I arrived on the lot, Tempe Kia employees were ready to assist in every way possible. A sales associate approached, shook my hand, and inquired as to how he could be of service. First impressions are everything, and Barry (the employee with whom I worked) was the epitome of that impression. He immediately put the keys of the car I was interested into my hand and said we should take a test drive. As we drove, he explained the features of the cars, breaking them down so that I could understand the lingo of car dealerships. After showing me the ins and outs of the car, he escorted me to his office where we discussed the process of buying the car I was interested in. He, along with other Kia personnel continually helped me through the process, careful to make sure that not only I made the decision, but that I received the best deal possible. Kia personnel were so kind in their service that they stayed past their shift late at night to ensure that I had the best experience possible. Overall, Tempe Kia and its employees is the best, friendliest, and supportive dealership I've been to.

rebeccajw

Nov 6, 2012

I unexpectedly needed a car and was very pleased with the service I got at KIA Tempe. Reggie was great very informative & a pleasure to do business with I would recommend him to anyone looking for a vehicle!

MANUEL GORDON

Nov 4, 2012

My wife and I went to Tempe Kia and spoke with Steve Evansky about purchasing a used car. There were a few obstacles that stood in the way of making the deal happen but with Steve's knowledge and genuine concern, we were able to ride off in a vehicle 2 days later. I would recommend Tempe Kia to anyone who is in search of a vehicle, new or used. Their staff is very courteous and professional.The Gordon's

HappyGirlNissan

Nov 2, 2012

I went to Tempe KIA 2 years ago and met Jarvis Newman. I was very skeptical going into another dealership, because the one's before were pushy and did not listen to the request that I had. Jarvis Newman was honest and clear on what he could and could not do. There was none of this back and forth writing numbers on a paper and sliding it under my nose. Jarvis was straight forward, Kind, and very respectable.I had the best experience. I walked away with a Awesome KIA. Now it's two years later I came back and walked away even happier then before. I have a new Nissan. Jarvis is still going strong making people feel like family. If you need a car please go see Jarvis.I will for sure recommend Jarvis to all my friends and family. Thank you Jarvis!! Sincerely Happy Customer Kara

JulieMorgan

Oct 30, 2012

I dealt most directly with Albert Thomas, Sales Specialist and was most pleased with the service and friendliness he showed me. Albert not only took me for a test drive after I told him I wasnt a guarenteed customer, but he also followed through with keeping me updated on Optimas that came new to the lot. I feel that Albert went out of his way to make sure to keep me informed about new products and rebate opportunities too. After considering buying an Optima from a different Kia dealer (due to their extensive inventory available) I opted to go with Albert and Tempe Kia due to their friendly service. I found drawn to give them my business because they were so nice and welcoming. A huge Thank You to Albert Thomas for his help and service.

jholmgren

Oct 29, 2012

We were looking for a new car and worked with Curt to find the perfect one. He was able to locate the car with all of the features we wanted. He updated us frequently on its status. Once the car arrived he walked us through all the features of the car. We are very happy with our purchase and the customer service that Curt provided us. We will definitely be recommending Curt and Tempe Kia to our family and friends, as well as returning to this dealership for future vehicle purchases.

raborj

Oct 28, 2012

Went in for a new Kia and worked with Chad Cole. Chad was open , honest and we feel good about the deal. I would deal with Tempe Kia and Chad Cole again over any other Kia dealership in AZ.

alyssaschultz

Oct 24, 2012

stacey went above and beyond to make sure i got the car i wanted and would best fit my needs. she was easy to contact and talk to. I would recommend her to anyone. I am very pleased that I met her and worked with her. She excelled with customer service and friendliness.

thrillkillkim

Oct 22, 2012

Steve was very helpful in us finding a used vehicle within our price-range. We told him our maximum limit and he showed us several vehicles under than limit. I can't tell you how much that meant to us. I liked that he knew the inventory; he worked with us when it came to trading in our Rav4, and even came to our house to pick it up. I think he really went above and beyond with that one.

hwid

Oct 21, 2012

Brent and Stacey were friendly, knew what I needed, and helped me get the car and price that was best for me. Being a first time buying I was nervous but they made the whole process easier and made me more confidant in my purchase.

Karawallace

Oct 21, 2012

Jarvis is very helpful and friendly I will recommend all my family and friends to go see him! Jarvis took a lot of time and patients and I appreciate that.

margericaz

Oct 21, 2012

WE JUST PURCHASED A NEW CAR AT THE ABOVE MENTIONED DEALERSHIP. FROM BEGINNING TO DRIVE AWAY WE WERE TREATED WITH FRIENDLINESS, RESPECT, AND UTMOST CONSIDERATION. WE WERE GIVEN TIME, WITH NO PRESSURE, TO MAKE OUR DECISION. MR LANZAFAME IS A TRUE PROFESSIONAL, VERY KNOWLEDGABLE, AND PERSONABLE. HE DIRECTED OUR ATTENTION TO ALL OF THE MODELS AND FEATURES IN EACH OF THE CARS WE LOOKED AT AND DROVE. OUR EXPERIENCE AT THIS DEALERSHIP WILL CAUSE US TO RECOMMEND THIS DEALERSHIP TO OUR FRIENDS AND FAMILY. SINCERELY, GEORGE AND MARJORIE ERICKSON

kelly331

Oct 19, 2012

We really enjoyed our time spent at the Dealership. They were very helpful and friendly . No high pressure felt . We have never had a KIA and hope we enjoy it as much as we did purchaseing it from this dealership. Jo and Steve went out of their way to make us happy .

azbeachy

Oct 15, 2012

Great no pressure experience. Had the cars we wanted to look at and they located the model we wanted to purchase. Good briefing on the functions of the electronics after we purchased.

Mbsander

Oct 14, 2012

I had a 2006 Kia Sedona that was stolen several weeks ago right from my driveway. I have been driving a van for about 15 years and was ready for a change even though it was a great vehicle for us. My husband was very patient with me and wanted me to have the perfect vehicle, so we traipsed all over the Tempe Auto Plex and even to Chapman Chevy in Tempe. I initially decided upon a Chevy Equinox and went to the dealership with check book in hand. All of a sudden the prices on the vehicle started changing until eventually my husband and I stormed out. Needless to say, we were very upset and starting at square one. We decided to venture over to the Kia dealer where we met Justin Bean. He was very patient with me. He not only knew all the Kia inventory inside and out but he knew the Dodge and Jeep stock as well. We had no pressure. Lo and behold, he showed us a new 2012 Sedona to compare the other vehicles against for leg room, very important as we have a son who is almost 6'9, value, and style. We decided that as much as we liked our previous Sedona we would stick with what worked for us. Justin never applied pressure, he listened intently, and led us back to where we should have started. Justin explained price and value, and we are very satisfied with the price he worked out for us. When we picked the van up the next day, Justin gave us the most extensive and knowledgeable tour of the vehicle than we have ever had on any vehicle we have owned. He helped up sync up our phones to the Bluetooth, opened the hood to explain the engine, and gave us a rundown of our maintenance schedule. He never rushed us and wanted us to be very comfortable with the vehicle. Thank you very much to Justin for making this our first pleasant car buying experience! Sincerely, Allen and Mary Beth Sander.

Rosalie7538

Oct 9, 2012

We had read reviews of the Kia Rio and liked the complete overhaul in looks and performance. Since Kia-Tempe is very close to our house we decided on a Sunday afternoon to check the Rio out. We met Barry Sureway (602-592-9129) and were very upfront with him that we were just looking. In spite of that, Barry was very friendly, discussed the value of the Rio and took us for a test drive. He then had our present car evaulated and helped us work out a price we felt we couldn't do any better any where else. It was a very pleasant experience in all aspects. As senior citizens we had had many experiences buying cars in the past and this one was certainly the most comfortable and rewarding of all time! This is the first time we can say a car salesman became a friend! We would recommend Kia-Tempe and our salesperson, Barry Sureway to any one looking for a good experience and a value filled deal!

rmjr2727

Oct 6, 2012

THE VERY WORST DEALER EXPERIENCE I HAVE EVER HAD!!!!!Went thier to test drive a 2012 kia Sorrento and the salesman williams collins was very rude.I had been to at least 10 different car dealer of other makes and no problems.As i just wanted to quickly just test drive this vehicle and not waste his time or mine i gave him my drivers licence and asked for a test drive.He then wanted my home phone of which i told him that i do not give my number do to the fact i work graveyard shift and a lot of overtime and cant have phone calls.he rudely told me no phone number....no test drive.I told him I would give my e-mail and he just gave my licence back and said No.You have go to be kidding me!!!Call the manager from the parking lot and was just as rude.Well tempe Kia I bought a 2012 honda crv ex-l,great car, best buy i ever made THANK YOU HONDA SAVED ME FROM TEMPE KIA.

RandC Walter

Sep 30, 2012

We have bought 7 vehicles in the last 17 years and this by far was the easiest, stressfree experiance we have ever had at a dealer. John and Steve were great and we really appreciated their help.

Alex Valenzuela

Sep 28, 2012

I went to Tempe Kia and met with John Nichols. He was warm and very personable and a pleasure to work with. He went through the details with me and also made sure I was comfortable with the process. I got my KIA Sportage fully loaded and have been very happy with it. I highly recommend this dealership beacause of their warm and friendly approach with the customers. John Nichols has also followed up with me to make sure I was happy with my purchase. Way to go Tempe KIA and John Nichols.Alex Valenzuela

Kostickrn

Sep 28, 2012

I would recommend this dealership to any of my friends and family. I especially liked my sales associate Scott. Scott was wonderful he is very knowledgeable, professional, and friendly. He knew his facts about the cars I was interested in, but he was not pushy I really like that I'm not a fan of pushy salesmen. I also really enjoyed how the car was presented when I came to pick it up. I felt like I won the lottery or I was a movie star. My name was up on the flat screen TV, it was so cool. It really made me feel special! Thank you for a wonderful experience buying my first ever new car!Lisa Sammet

Alex Betancourth

Sep 25, 2012

I had been shopping for a very specific model of Dodge Durango, so I had been calling several dealers in the country but when you are a long distance buyer you barely get the time of day with most dealers. Warren however took the time to work with me through the question process he even went out to the car and took additional pictures of the vehicle to send me so that I would be sure the care had the features I was looking for. He never pressured me at all to make a quick decision or used any scare tactics to push me to buy, instead was very patient with me as I have a lot of reservations since I had never bought a car long distance and worst of all sight unseen. When i was ready to make an offer and negotiate, against he was very patient with me and really worked with me and buffered the usual back and forth between his management and me. The process took several days because the long distance but at the end he got me the price i needed to accept and move forward and close the transaction. Additionally he assisted me with the paperwork related to the financing of the vehicle with my credit union in Florida and personally inspected the car and handle the delivery to the transport company i hired to bring my Durango to Miami. Buying a car in the internet may save you a lot of money but can also be a very stressful and emotionally taxing process. I can't thank Warren and his team enough for helping us through the process, and for keeping all of their promises and most of all for getting us a great deal in our family car. Highly recommend working with this dealer and especially with Warren Woolsey

plopez363

Sep 5, 2012

Fiance just got back from overseas and we where looking for something that would give us a great experience without any hassle and we are glad we chose Tempe Kia.

juliefdarling

Sep 4, 2012

My husband and I would both rather have a root canal than buy a new car ... however, having said that, that is definitely NOT true of our experience yesterday. The staff was friendly, knowledgeable,and really went to work for us (with NO pressure!)Even though we had never been into that dealership before, we felt like we were dealing with trusted friends. Very happy with our experience ... and so far, our new car.

Gmeaser

Sep 3, 2012

Warren was very professional and helpful. A great guy to buy a car from. Everything went smoothly and he got me a great price. I highly recommend this dealership. Ask for Warren!

10isdad

Sep 2, 2012

I enjoyed working w/ Warren. He's a real no nonsense, straight shooter who treated us well. I feel like he truly cares about his customers.

Ally10111

Aug 25, 2012

They were great! Non-pressure, polite and had me and what I wanted in MY best interest. I would highly recommend them because they were great!

gamble759

Aug 25, 2012

Stacey was amazing to work with! She was very friendly and knowledgeable about the car I was looking into buying. High pressure sales tactics scared us away from other dealers but we didnt experience any of that from Stacey at Tempe Kia! She was very patient with me and her communication is excellent! She even called to ask if I had any questions after I brought my car home! I cannot say enough good things about her! It was a great experience to buy a car here!

theringmaster71

Aug 22, 2012

Chad Cole was an excellent salesperson to work with. Very friendly and informative. He got the deal done for us exactly how we wanted it. VERY satisfied with him as a salesperson and I would purchase from him again. The price was where we needed it to be. I would come back to this dealership.

Doriesmama

Aug 20, 2012

Joseph was awesome! He dealt directly with me and my mother and did not always have to keep referring to my husband as other dealerships have done to me in the past. It was such a wonderful experience as a female and he was great in answering all of my mother's questions, believe me she had a lot and he never showed any annoyance at all!Michelle in Finance was awesome too! She was very prompt in returning my call.Thank you Joseph, Michelle and Tempe Kia for such awesome service!

jon.gort

Aug 20, 2012

Jose was the best salesman we have ever had the pleasure to work with. He worked with us to get us in the vehicle we wanted and not what the dealer wanted to sell us. If you come to Tempe Kia please ask for Jose. I don't think I will go anywhere else to buy another vehicle. It was an absolute pleasure to shop at Tempe Kia.

irma.quiroz.35

Aug 16, 2012

I was not looking to buy a car from Kia but was there to test drive the Optima so that I can compare,to the Sonata. George and Greg were able to,show me exactly what I was looking for and we ended up buying the optima, I was so pleased with there great customer service. It was an overall excellent experience from start to finish. Thanks George and GregIrma and Robert Quiroz

patt583

Aug 16, 2012

Scott was terrific to work with. He was honest, straightforward, and worked to understand exactly what I wanted. Plus he's a really nice guy.

ebeeatty11

Aug 15, 2012

I had a wonderful experience at Kia Tempe! I was not going to buy a new car, but they worked with me and gave me a great deal on my brand new car!

dgrolle

Aug 14, 2012

Came in to purchase a '12 or '13 optima. They low balled me on my trade. Other dealers were offering $1000 more without having to even bring it in, via a quote in email.Warren said to come back the next day as another manager was working the desk and he thought he could get more out of my trade. Glad I decided to call before just showing up as Warren still wasnt able to get a better appraisal for me.Finally 2 days later I called the dealership again for Warren and he basically said they were too far away from their monthly goal to work a deal with me.Later that day I was able to get a better deal at Nick Mayer. Glad I kept shopping.Pros....Close to IKEA for hotdogsCons ..... gave me the run around, didnt return my calls, very unreasonable trade appraisal.

Steviezrater

Aug 10, 2012

I would recommend them to everyone I did not have to haggle over the price. They gave the Ad Car and the Ad Price even though I was several days late and it was not some stripped down old model it was a new 2013 and it was on all they had in stock not jsut the one!!. It was the best deal in town and I shopped other places. It was nice friendly and no intimadation or bull.When I first walked in I told him what I was looking for and he said no problem and the deal was doen it was that easy.Thanks a millon Joe Lanzafame of Tempe Kia..SimcerelySteven Zussman

jimberkimber65

Aug 1, 2012

Using the internet sales department was very pleasant experience. Simple with no haggling. Paperwork was simple and quick. Reggie was great. He was able to find my car with the options I wanted. I am a first time Kia owner.

ccarson18

Jul 29, 2012

Joseph was terrific. I am a happy Kia Soul owner now :) I look forward to driving my safe, new vehicle. thank you to Michelle Frye too!

frankpeep

Jul 28, 2012

I have dealt with lots of dealers over the years, and I must admit that this is one of the very rare times I have not left them without a sour taste in my mouth. Joe is extremely helpful and knowledgable and gains trust, at least mine, at first sight. I look forward to a long standing relationship.

Dani1749

Jul 26, 2012

Went in as a first time car buying, not thinking that I would be able to get what I wanted and in my price range. I came in late on Tuesday night and needed to come back on Wednesday to finalize. Both men took their day off to work with me and I ended up with a fantastic deal and the best service ever! Thanks SO much Chad and Will, I will return to purcahse again from you! :)

mlandau33

Jul 24, 2012

Excellent experience. Greg in the internet dept quoted me a price over the phone/net and when I got there, that was still the price. There were no forced extras on the car. Greg was very sharp about the vehicle, and everyone there was very professional, but at the same time, friendly.

rachelpeffer

Jul 19, 2012

Gene was very pleasent to work with. He was friendly and informative. He listed to my list of criteria on a used car I was looking for and found the perfect match for me.

Flint.phx

Jul 13, 2012

I had an outstanding experience with Tempe Kia. Stacey was friendly, knowledgeable, always had an answer to my numerous questions, and was always available. The car was in impeccable condition on delivery. The car was priced excellently and (unlike other dealers I went to) I never felt like I was being taken. I am definitely recommending Tempe Kia to others.

billandwendy2002

Jul 10, 2012

Joe and the finance manager were very knowledgable and easy to work with. Many people dread buying a car becuase of the back and forth game that many dealers play. There was none of this at Tempe KIA.This was the best new car buying experience of my life.

rharbaugh

Jul 9, 2012

Sales person was not pushy. Answered all of my questions. Went the extra mile to get us the car we wanted even though he didnt have it in stock. Was very thorough in explaining the various componets of the car. I was very happy with thw transaction.R Harbaugh

creoss28

Jul 6, 2012

Scott Purvis was awesome!! We had been searching for a vehicle with a good rebate for days and after dealing with a few other dealerships my husband called Tempe Kia and reached Scott Purvis. First of all, he answered the phone right away, no leaving a message and waiting for a call back! We had been told by another dealer that the vehicle we were looking for didn't exist in the western region. So we were happily surprised to have Scott tell us that not only did they exist but he had one on his lot! We were tired of looking at a vehicles and talking about one price to then find out the price jumped by thousands of dollars once we sat down to talk details at the other dealers. So my husband discussed what we were really going to be looking at for a final price with Scott and he assured us we would not have any surprises. It was an hour before closing at Tempe Kia so I rushed down there and met with Scott. He had the vehicle we were talking about sitting out front ready to go. We took a test drive and it looked like the right vehicle for us. We sat down to talk details and as promised there were no surprises. We had a discrepancy on our part regarding the pay off of our trade in vehicle so we left without purchasing until I could check into the pay off. The next morning Scott called to say he had some good news that he thought would make us very happy. That morning they had gotten a trade from another dealership and it was exactly what we were looking for and was even a little bit cheaper. What car salesman calls and says hey we found another vehicle for less money then we were talking about? Scott called when the vehicle made it to their lot, I went down and again found the vehicle right out front already detailed and ready to go. We took it for a test drive and loved it, we discussed the price etc and made the deal. Scott stayed with us the entire time. He went over every detail of the vehicle and made sure we were completely satisfied. Scott was absolutely wonderful! He listened to us and took the time to make us feel special. He didn't rush off after he made the sale he stayed with us through the final walk through. Scott was amazing!

gkussmann

Jul 6, 2012

Liz helped us buy a great 2012 Kia Optima. While somewhat of a lengthy sales process, we got a great price and everyone treated us very well. We didn't feel that typical sales pressure at any point. Liz was excellent to work with and did a great job delivering the deal and the car.

Nfrana

Jul 2, 2012

We had a great experience, the whole process took about 6 hours which I wasn't prepared to be there that long. Other than the waiting everything else was great and I would recommend this dealership.

wletteer

Jun 26, 2012

We had the best experience yet buying a vehicle. We delt with Greg Dayley who was great. Did all the legwork over the internet and phone and had the car and paperwork all ready for us when we arrived. If you're looking for a new car call Greg today!

rossigl1

Jun 25, 2012

WOW! What a great experience this has been to purchase our new Sorento! We are new to Arizona & contacted this dealership on a recomendation from family in Chandler, who also bought a Sorento at Tempe Kia.Initially we worked with John C. (mgr.) and he did the leg work in locating the car that met our needs. He found our car still in transport to another dealership in AZ. Being new to the area & without a car, he arranged for our transportation for the few days waiting for our car to arrive. His direct & no nonsence approach was refreshing to work with. He was immediately responsive to our needs. We were just not "another" customer...we were "THE CUSTOMER".We then worked with Justin Bean. The experience in purchasing our car only got better!! Justin is "Mr.Car Man"! He was always polite, personable and responsive immediately to our questions and kept us informed of the status of everything. He explained very concisely & completly how our new high tech car operates. He very professionally worked with us from start to finish. His knowledge of cars in general and how things work make him an extremly valuable employee! This has been by far the best car buying experience we have ever had!!!Thank You so much, Lou & Rita Rossigno

desparza01

Jun 23, 2012

Our experience began with a with a pleasant conversation. Dealer took the time to get to know us and what type of vehicle we were looking for our family. The process was even better as the purchasing experience was great.

abee

Jun 21, 2012

Great Customer service from the time I walked in the door. So friendly without being pushy! Would recommend to anyone I know. Seemed to really care about their customers! Every person we dealt with was extremely willing to help or acomodate in any way I needed.

bigbutt

Jun 19, 2012

Greg Dayley stayed well past closing time helping us with our recent purchase of our new 2012 Kia Sedona EX.We traded in our 2006 Sedona after almost 100000 trouble free miles.

sammy11

Jun 18, 2012

Have a 2007 Kia Sorrento and from day one have had three major problems with it. Every time I took the car in for service I was told that it was ok. Then the car was recalled for the passenger side airbag and that was fixed. The most serious problem was with the braking system. If you own a 2007 sorrento please get it checked out . The problem is with the Hydraulic Module, if this goes it feels like you are driving on ice and you will have no control of the car when you brake. I would not recommend a Kia to any one they just keep denying everything until it gets recalled.

abeliever30

Jun 13, 2012

I recently had my purse stolen along wtih my car keys. I went to the tempe kia dealership to get a couple replacements made. I was borrowing someone elses car to do this since I didn't have keys to my car. I got the copies and went home to try them out. They did not fit. I returned to the dealership the next day to have them corrected. When I tried this second set they also did not fit. So I am returning, to a different dealership, for the third time to get my keys made. The gentlemen who helped me at the tempe dealership was very simpathetic and apologized for the inconvenience. It has been a huge inconvenience and I have not been able to drive my car for three days. I don't know if it was the actual key machine that was faulty or the employees workmanship, but either way the parts department at tempe kia needs to address this problem to avoid further frustration of other customers.

bgloor

Jun 12, 2012

Greg took care of my needs both on the phone and in person, He did what he said he was going to do. Not a lot of lip service. Greg was pleasant to work with. Improvements are in the paperwork. Paperwork took way to long and there was a lot of wait time. No fault of the dealer as vehichle had to be brought over from the other side of town

cnjroche

Jun 11, 2012

Tempe Kia was awesome. Very friendly and willing to help. Scott our salesman was awesome and very knowledgeable. I would definately go back and recommend tempe kia.

katmmasonr

Jun 10, 2012

A great car sales experience. Joe was an informative but no-pressure salesperson and made sure we ended up with the car that met all our needs and expectations. He went the extra mile to bring our car in from another dealership too. We love the car already and will definitely make this dealership part of our network.

hartleyg

Jun 4, 2012

Scott was very friendly and knowledgeable. A very nice experience. I will have no problems in recommending Tempe Kia / Scott to friends and family. Thanks

azchristine

May 29, 2012

The Kia Soul was our second choice for a new vehicle but we could not be happier that the original car of choice (Hyundai Volster) was unavailable in the color/package combination we wanted. John Nichols was friendly from the moment we stepped on the lot and quite helpful especially given our very specific color/package needs. In two days we had the exact car we desired (Kia Soul Exclaim with Navigation) and we are so pleased with our purchase. The entire team was courteous and worked hard for our satisfaction. Thank you for spending the extra time to meet our needs.

machaon

May 29, 2012

My family and I came into the dealership, with the intention to buy two new vehicles and we did that, Grey Dayley made our experience absolutely amazing, in 6 hours we were out of there, I am extremely happy with my experience and my new Kia Optima!

mgamez1016

May 29, 2012

Our sales person, John Nichols, was outstanding! He made the experience of shopping for a new Optima EX a pleasant experience. My niece was looking for a specific model, color, and package and it wasn't available on the lot. John did his did his best to locate the car. It took a couple of weeks, but he kept us informed of his progress.It was worth the wait ... she got the exact car she wanted!I would also like to commend the finance person, Kiko, that we worked with. He was able to find financing that worked for us ... AND ... followed up by calling my niece a week after we signed our deal and was able to get her the alarm at no extra cost.John and Kiko are an asset to this company as well as great to work with! When I am ready for my next vehicle, I will definately want those two to deal with again! Kudos Guys!!

Taraysa

May 29, 2012

I was provided the best customer service I could've asked for regarding the purchase of my new car. Greg was very helpful in providing me wiht information I would need to make the best possible desicions in trading my car in and purchasing a new one. I am overall extremely satisfied with the level of customer service I was given. Thank You

palmahajan

May 25, 2012

I went there to test drive Sorento, Optima and Sportage. I did not get much chance to do my homework.I have to admit - It was an amazing experience. They answered all my questions. I was pleasently surprised by the behavior of sales team. Even after test driving multiple cars I was not pushed into buying a car. The interaction was very professional... The kind you would get at Lexus, Acura or BMW. Highly recommended. If I choose to buy a KIA this is where I would shop.

ncf52863

May 22, 2012

He is a great guy also very very friendly person. I would go back to him again in the furtur to get me another car.

ritacoyote

May 22, 2012

Good place to buy from.We had a good experince.We would recommand this place.They have all kinds of cars to choose from.Good place to buy from.

Marsha McIntyre

May 21, 2012

John was very professional and great to work with. I would recommend Tempe Kia because of John and will recommend him to others. My daughter was buying her first car and John was very helpful to her. He answered her calls whenever she called him. He was great!

MLC53

May 20, 2012

Thank you Rob D.! My experience in the past about car slaesman has been very bad. You made my experience very rewarding. Thank you for the good service. I will be recommending Tempe Kia to my friends.

BenderBill

May 18, 2012

Sergei was extremely attentive and knowledgable. In fact, he was so pleasant he was probably the reason we bought the car from this dealership. Even though we could have spent $800 less at Horn Kia for the same vehicle (different color).I would absolutely recommend Sergei and Tempe Kia to a friend!!!! Thanks, Sergei!!!

sruizaz78

May 18, 2012

Reuben Adkins worked tirelessly to get the deal done on my new Kia Sportage. He was pleasant, attentive, and made sure I left the dealership happy.

sassylilcupcake

May 15, 2012

After checking out many dealerships, looking for the best deal for what we wanted, we found it at Tempe Kia! Justin Bean greeted us when we got to the dealership. He was very friendly, knowledgable and straight forward, which is what we were looking for! He listened to what we wanted and moved straight forward to making a deal. Justin Bean was the best sales person we dealt with the entire day! He made the car buying experience easy and quick! We will definitely refer to him at Tempe Kia! Thanks so much!

happycooker_1

May 13, 2012

It was a wonderful experience. My husband and I purchased a beautiful 2013 Sorrento. Greg Dayley was just awesome. We never felt pressured and we were given explanations about everything.Michell was professional,and pleasant. We had what we thought was great financing by our bank but she was able to get us a better loan within minutes. She clearly explained our warrentee options.Thank you again Greg for everything!M & M Tarlton

afarchibald

May 9, 2012

Warren is definitely an asset to your organization. He is very knowledgeable about all lines of cars that you carry and very patient in helping me sort out which car I wanted. I will recommend him and Tempe Kia to all my friends. I love my new Kia Optima.Thanks

specialke44

May 8, 2012

Tempe Kia and Warren Woolsey were awesome to deal with - no problems at all, I told them what I wanted and what I could spend and it actually was cheaper than the two other dealers I had gone to. If you want a Kia go see Tempe Kia and Warren you won't be disappointed.

MickinPhoenix

May 2, 2012

We went there on the 1st of May just to look and ended up buying a new 2012 KIA Forte. When we arrived we were met by Mr.Warren Woolsey and he immediately gave the impression that he was there to serve us and guide us through the purchasing and selection procedure to arrive at our choice. The car was located at another dealership and he immediately got a driver off to pick up that car to return to where we were and while that was happening he proceded to take us through the necessary paperwork with us. When that was done he escorted us to the financial office to complete the paperwork and Warren was making sure that the car was being detailed for delivery correctly and quickly. Finally the car was ready and Warren gave us a final look at and some instructions about this or that feature on the car and then we were on our way home with our new car. We were very happy with the way that Warren treated us in a friendly and professional manner. We would recommend Warren and this dealership to any and all interested in buying a new car. It was a very pleasant experience. Thank you Warren.

Nuemarr33

May 1, 2012

Best service and car buying experience we have ever had. No stress and we love our new car. Both James and Gregory were awesome and the financing was smooth, quick and easy. We will definately be repeat customers. Thanks Guys!!!!

meatwrist

Apr 29, 2012

Reggie and his team were very accommodating and thorough. We had some credit-related hiccups, and their staff helped up out as much as possible. Looks like it worked, because I drove away in a car.

dkolbr

Apr 27, 2012

We were greeted by a friendly sales representative who ask if he could help us. He listened as we explained we were just starting out to look at cars whether new or used. We had seen a newspaper ad for a used Soul at that dealership. We went for a test drive in a new Soul, were explained the model differences. We were listened to when we described our needs, and dealt with fairly.

Dars

Apr 26, 2012

The customer service here at Temp KIA is terrible. I have been in customer service for years and know that if you don't have good customer service at your company then that really gives you a bad name. We purchased a new car and had called in regard to some things and it took a long time for them to get back to us. Also when dealing with Michelle in Fiance we ask her if a message was relayed to her that we called and she said no. Our biggest complaint is that we cancelled our mehanic service contract and that was on 4/6/12. KIA Fiance has yet to see the cancellation. Why does it take so long to get anything done?We love our KIA, but will never buy another KIA from this dealershp.

tenili

Apr 26, 2012

We went in with a strict budget and recently having gone through bankruptcy. Our car was totalled in an accident and we were not sure we'd be able to replace it with a new one. Everyone at the dealership was friendly and helpful without putting pressure on us to buy somthing we didn't want or could not afford. They worked with us to get what we wanted within our budget. Other dealerships were pushy and not straight forward. We didn't have any surprises with Kia in Tempe.

jlapella

Apr 25, 2012

This was by far the best experience my wife and I have ever had purchasing a car, and trust me when I saw we go through cars. Warren was very professional and courteous, took his time, and did not pressure us at all. There was no haggling and we came to a deal on the first round. I will recommend everyone I know that wants a Dodge, Chrysler, Jeep or Kia to Warren! Normally the worst part of the buying experience is with finance! Howard was great to work with! He did not pressure us to an extended warranty and was very personable. They will defiantly be the first dealership we goto if we buy another call! Thank you for all the help and wonderful experience!

marynelvis

Apr 19, 2012

I couldn't be more pleased with my experience at Tempe Kia. Even though I arrived late on a busy Sunday afternoon unannounced Rob Defenderfer (Internet Sales Manager) was patient and never made me feel rushed. He went above and beyond to make sure I got the exact Optima Hybrid I wanted. He thoroughly went through all the features, etc. before I drove away in my spotless, freshly detailed new Optima. (Thank you to the detail crew who had to stay late on a Sunday!) Michelle in Finance was absolutely wonderful about explaining all the paperwork and so gracious about also having to stay late on a Sunday! Thank you to everyone at Tempe Kia for a great car-buying experience, I'm loving my Optima Hybrid!!!

spacicruzz

Apr 19, 2012

Chad Cole was/is the best salesman EVER! Give him a raise! He was able to assist with everything and anything I needed as well as being considerate and respectful through our entire transaction.

kburtraw

Apr 16, 2012

We've purchased our third Kia from Tempe Kia and we love it. They have a great selection and a great crew. Only complaint - need better coffee!

maverick2

Apr 14, 2012

The costumer service was great; the employees were very friendly and informative. The process of purchasing a car did not take very long, either, and I am very happy with my visit there.

rdavis9325

Apr 12, 2012

Reggie was above & beyond helping us find the car for our needs. Went over the accessories of the car, helped my wife w/the blue tooth and answered all our questions. Will send all my friends that want a KIA to Reggie at Tempe Kia. Rick Davis

yaris001

Mar 31, 2012

I began my inquiries through the internet and was contacted promptly. All my questions were answered and i was not rushed or pressured. I was able to make an appointment for when it suited my time and I feel like my time was considered important as well. This is a place I would recommend to any one for a new or used car or truck.

Jitkita

Mar 29, 2012

Just bought my KIA Forte EX last week and I love it! :) I like its overall shape and size and the white pearl exterior color. I am very pleased with the gas efficiency, the blue tooth option for calling and the great 10 year/100,000 miles warranty that KIA offers. Joseph and Dave are the best and very professional ;) My thanks goes also to Mr. Breyfogle and I hope to meet him in person one day :)Thank you all!Jitka

rbrady57

Mar 29, 2012

I went in and gave him my budget and what I could pay. I also told him I really had to hurry and he managed to get me in the car in about 3 hours total - which totally rocked! I will recommend Steve to people who I know want to buy.

cabinchili

Mar 28, 2012

There are many dealerships in the Valley and Tempe Kia is something special. John Nichols was very professional and he is the reason I purchased from Tempe Kia. I have already recommended this dealership to friends! Thanks again, Larry Cox

joenlewis

Mar 24, 2012

I went to Tempe Kia to buy a Kia Rio. Rob greeted me as I wandered around and showed me all of the different models, also introducing me to the Kia Soul. The cars in stock weren't the right configuration, so Rob spent several days looking for the right car. He found it, I bought it, and it's great on gas and fun to drive!

msspringerville

Mar 22, 2012

Great service, fast deal, great price! I love my new car!!Liz and will were very helpful and kept my price range in mind. We were very happy.

Klroy

Mar 18, 2012

My husband and I went in to take a look at several cars. I knew what I wanted so we split up. No sales agent came up to me. I went in and asked to test drive a vehicle. The man I asked brought John out. John made our experience great. He was patient and extremely helpful. I really wanted the car and I wanted John to sell it to me. He understood I couldn't get it that day and instead of pushing, he allowed me the couple of days I needed and then followed up with a pleasant phone call. We worked out the numbers and I bought my Kia Soul the day he called.Thank you,Kelly Roy

Michael Rangel

Mar 17, 2012

Today my wife and went into Tempe KIA with our minds made up on a KIA Rio when we got there Scott approached us very kind and curdious with us and showed us the KIA Rio but then he asked if he could show us something else with more room more safety and better price. He showed us the KIA Soul after showing it to us inside and out he then took us a test drive and we fell in love with this car. This car was my third choice when it should had been my first. We then went inside to crunch some numbers and Scott was very nice with the numbers and was able to get us the payment we wanted. He never talked to us like a salesman he talked to us like a person who took what we wanted and made it happen so he talked to us like a person who genuinely wanted to help people and would do all in his power to get you what you wanted. I only wish all car sales men were like Scott if so there would be a lot of cars sold in Arizona. I will be recommending Tempe KIA to all my friends and family just as long as they go see Scott Purvis and only Scott Purvis. And in the future I to will go see and only see Scott Purvis. Thank you again Scott. From The Rangel Family.

aprubio81

Mar 16, 2012

This was my first time buying a car from a dealership. I was extremely nervous. Sergei was the salesman who helped me and he made me feel so comfortable and didn't pressure me into anything. I was thankful he wasn't a typical pushy car salesman. I would definitely recommend him and the dealership to anyone wanting a new car. Thank you Sergei.

rdigiov

Mar 11, 2012

Very friendly and professional sales personel. Good price with no hassle. I would recommend this dealership to ayone planning to purchase a Kia or Chrysler.

GaryS19

Mar 9, 2012

This was a very easy experience! Helpful, cooperative, and friendly. I would buy from this dealership again. I would also recommend this dealership to my friends.

camden080604

Mar 5, 2012

Traveling to Tempe Kia was well work my time, honestly I've never been a fan of looking at cars on a dealers lot while they were open, but my views have changed thanks to the customer service I experienced from Mr. Ladd. He was very respectful of the time I had to look around, which wasn't much. He gave me answers to the questions I had and just didn't run off telling me things about cars I really didn't care about.I appreciate your time and I will be back to see you soon.

kiarita

Mar 4, 2012

My son and I went to Kia to purchase his first vehical. Car shopping has never been one of my greatest experience's. I've always dread car shopping, but Kia has changed that. This has been one of my best experience's. It was great working with William Collins and Scott Purvis. They were both friendly, and very patient. They were straight forward, and we didn't have to spend hours negotiating back and forth. I was excited when the payments didn't go up at closing. The payments were exactly as quoted.Scott not only showed my son the features of the car, but gave a quick review of the handbook. My son is really happy with his car! Every thing went smoothly from the time we walked in the door, to completing the sale. I would highly recommend Kia to all my friends and family. Thank-you William and Scott for the exceptional service!Rita Thompson

Peter A Jones

Feb 29, 2012

I want to recommend the Tempe Kia salesman John Nickols to any car customer who is searching for their choice vehicle. I brought a 2012 Kia Rio5 February 20, 2012 and I am so pleased with it that I've put 700 miles on it already and only used two 10 gallon tanks of gas (yeah, drive it right & it'll do better than 40 mpg on the highway and avg. 35 mpg overall with a backseat of grandkids). I've had so much fun driving with this vehicle (large interior, GREAT sound system, fun communication toys) that it took 19 days of (ha, ha, break-in) driving before my wife could rip me away from it long enough to log in and write this. ALAS! Now she's driving it and won't bring it back!Anyway, I digress, now that she's taken it away, I might as well as tell you why John Nickol is the guy you want to show you cars. See, my wife has Rheumatoid Arthritis and COPD. The day we came to Tempe Kia to shop I told John how my wife was suffering and could not walk around the lot. No problem. John listened and knew just what to do. He brought the four vehicles we wanted to check out right over to the handicap parking area for my wife to get into and test out. When we each told him what features and colors we were looking for in a vehicle, he was able to search the (AZ) area and quickly find what we NEEDED and helped us compromise on the color we wanted. (You husbands get my drift?) John made my wife happy and got me the vehicle we needed. No pressure.Oh yeah, we went to other dealers and checked out the competition that weekend, but none of the other salesmen were able to please us kindly and show us a superior vehicle to fit our needs. No other salesman put us at ease and gently helped us through the sales and finacial process. The managers were gentleman and the finacial officer was a real pretty, sweet lady. (But don't tell my wife I wrote that, sssshh.)

JTopp

Feb 27, 2012

We had a great expirance at this dealership Joe was great he stuck with it until we where able to get the deal done.We where able to get what we wanted out of our trade in and now have a wanderfull new car. Thanks Joe.

ForteSX

Feb 22, 2012

I LOVE TEMPE KIA!!! The sterotype of car dealerships are that they are high pressure and that they are an overall bad experience. I can tell you that that is NOT the case here. This is the third car I have purchased from Tempe Kia in the past 7 years and I will not go anywhere else. Justin my salesman was very helpful throughout the process. The sales manager John was also great and he worked with me to get the best deal possible. They encouraged me to shop around elsewhere to find a better price and I can tell you that their initial out the door price on my 2012 Kia Forte SX beat other local Kia dealers. Even after the sale, their service was great. I had to stop in the next day because I had trouble pairing one of my phones to the car and Justin came right out and got it set up for me. He showed me how to do it so that I was comfortable doing it on my own. This was an awesome experience and I am truly happy with my Forte. I highly recommend buying your car here so that you can see what I am talking about. THANK YOU JOHN CHAVEZ, JUSTIN BEAN, AND TEMPE KIA! -MATTMAN 2012 Kia Forte SX

mabreycosgrove

Feb 19, 2012

I have dealt with Tempe Kia several times, twice buying a new car, the other times for parts or service. Never have I been disappointed, and more often, my husband and I have been surprised how much they exceeded our expectations! (I have to put in a plug (no pun) for Bob Springer in the Service Dept. who did a terrific job coordinating work on our 2006 Optima this summer! What a nightmare - crossing county, state, and country lines to document previous work, authorize service, obtain parts and get everything installed in just a few days. He did it with grace, humor, and patience. Many thanks Bob! You should get a bonus. Hint hint big bosses.) My experience this week buying MY new 2012 Kia Optima hybrid from Tempe Kia was another over-the-top excellent experience. Once he'd shown me all the years and models that met my specs available on the lot, Sergai answered all my questions. He answered them right, too, because between my initial "I'm not buying, just accidentally pulled into the lot" visit and my "Oh, come on honey it will just take a few minutes and I want your opinion" visit with my husband, and my third visit to negotiate the final deal, sign paperwork and bring home the new baby, I did some serious hybrid homework. Sergai took the time to make sure I understood the details of a complex new dashboard and operating system. We went through the manuals and checklists (and he didn't rush me or just pro-forma check things off). That's important to me, because I'm going to have to re-explain everything to my husband next week when I get home before I'll let him even get in the driver's seat! While we were negotiating the deal, neither Will nor John wasted my time (or tried my patience) with stupid back and forth that neither of us would have gone for anyway. When the assessment of my much-loved 2001 P.O.S. (sorry, that's text talk) Daewoo Nubira was less than he knew I'd hoped, Will came out to personally explain why the trade value was so low. At that point, he might have asked me to pay to have the dealership take it off my hands and I would have considered doing so. (I wouldn't have done it, but I'd have considered, I have so much faith in these guys!) At closing, I had a pre-authorized loan approval from USAA and we already had arranged the insurance transfer to the new Kia. Just as it was my turn in Finance, several square miles around and including the dealership were hit with back-to-back power outages between 9:30 and 11 pm and we couldn't get all the paperwork printed. John (or Will, I'm not sure who made the decision) allowed me to sign what was printed and take the car home that night. Of course, I had to come back Saturday morning to finish up and get the site draft from USAA. (Darn, now I have payments again). I know he knew where to find me and how to reach me and all the rest, but I thought it was remarkable that a dealer 1) would remain open until nearly 11 on a slow Friday night to finish up, given they were scheduled to be off by 9 pm, and 2) allow me to drive a $30,000+ car off the lot with nothing but MVD paperwork and a verbal ok from the insurance company. Talk about GREAT customer service!There's another reason for my rating Tempe Kia as excellent: USAA provided me with the names of three Valley Kia dealerships they certified. I have a long-standing relationship with USAA and trust their recommendations, so I made an appointment with a guy named Greg Murray at Mark Mitsubishi/Kia in Scottsdale for 2 pm on Friday. Since USAA recommended them, I thought perhaps they would be able to beat Tempe Kia's initial "ballpark" price. I will write a separate review on them, but basically everything (including the Parts and Service Depts) that Tempe does right, Mark Mitsubishi/Kia does absolutely wrong. I intend to write to USAA and suggest they drop Mark Kia as a certified dealer and instead add Tempe Kia. Who knows if they will listen, but I can be persuasive and Mark was awful.

c russell

Feb 17, 2012

the dealer ship is one of the best that i have delt with. the saleman Joseph wasgood he know his cars and did not presser us . but worked with us and he sold the car. he showed us every on the and how it works. i will go back when i need a other car.

jja8009

Feb 16, 2012

Both Brent and Scott were very friendly, and most importantly, were NOT pushy st sll. Both Brent and Scott did a great job answering questions for us and allowing us to take our time and make a decision on which vehicle we liked the best. We spent quite a bit of time at the lot and wound up being the last customers of the night. Scott helped finish the deal and the financing / purchase paperwork went quickly and smoothly. Overall we were extremely happy with the experience at Tempe Kia and would recommend them to anyone looking to purchase a new vehicle without the pushy typical car buying experience.

avislarry

Feb 15, 2012

Very very courtious and informative it was a very long wait in between numbers and we could have been offered a drink but all in all we love our new Kia Sorento

dgfleenor

Feb 15, 2012

My wife and I purchased a new Kia. The salesman was Justin Bean. He was outstanding, courteous, and very knowledgeable about the product. We have purchased several new vehicles in our lifetime and Justin is the best salesman we have ever had, bar none. I would certainly recommend him to anyone who is interested in purchasing a vehicle.

ggniver

Feb 14, 2012

Sergei is very pleasent and knoweldgeable on the Kia cars and was extremely helpful in showing us all of the features on the Rio. Even though we were not ready to purchase on the initial visit, Sergei stayed in contact with us on the status of the specific car we were interested in.Sergei stayed with us through the complete sales process and answered all questions and when he did not know the answer, found a person who could to my satisfaction.

ty.boyles

Feb 9, 2012

First, I'll start by saying that the Kia Optima sells itself. The way it handles and the comfort of driving the Optima is impressive. The combination of its luxurious look and a price that is affordable for many demographic and social classes is second to none. It is really impressive the ability Kia has shown in emerging onto the auto market as a top tier company. Secondly, my opinion that Kia sells itself certainly doesn't disregard the customer service I received. I called and scheduled an appointment to test drive with Scott the day prior and was promptly met outside upon arriving to the dealership. The experience was great... We sat down in the car I was interested in and he proceeded to feed me information about the car. We discussed everything from the specifics of the car to Kia emerging onto the market as a benchmark; and the amount of information and the delivery Scott was able to provide showed his expertise. Expertise comes from dedication, preparation, and proper training... and that's what Kia has clearly done.

rlhawkins84

Feb 3, 2012

As we got out of our car, we were greeted by Scott Purvis, and from that moment on we were treated with an authentic & sincere respect. Scott is courteous, very knowledgable & capable, honest & real. We were not pressured into an upsale, although we ended up getting a better price value by purchasing a model one step above than we had planned. No pressure, but simply to our advantage. Had Scott not informed us we would have missed a great deal. It was a pleasure to work with Scoot & the Tempe Kia team and we most assuredly will return when its time for another purchase.

jheiler

Feb 1, 2012

Very good new car purchase experience. Salesman Art Holland was terrific; service prompt and friendly; and negotiation was straightforward resulting in a fair deal. Would commend Tempe Kia to anyone.

souljanet

Jan 31, 2012

This is my first NEW car that I have ever purchased and I was a little nervous but Joe Lanzafame the salesman and James Duet the Sales Manager put me at ease right away. They had great information for me to make my decision especially after driving 4 cars in one afternoon! Thank you so much, Joe, for making my experience at Tempe Kia a wonderful one. I love my Soul even though it is day two with it. I will recommend Tempe Kia to everyone. You guys are wonderful!

Larry- D

Jan 30, 2012

5 Stars...Again a low pressure buying experience..Our sales person Daniel Moreles and finance manager James Buet were very helpfull and spent alot of time with us choosing the right car that fit are budget and needs..I would highly recommend them and we will definitely return for are next vehicle

dvanwart

Jan 24, 2012

Went to Tempe Kia. Sales person, Sergei introduced himself to my wife and I. Sergei was very informative, kind and patient with our questions and concerns. Sergei made our experience a very pleasant trip. The end result of the quality of service from Sergei, was that we bought a new Kia Sorrento.I would recommend this dealership to anyone that is interested in a low stress experience.Dan & Linda Van Wart

Mattgr22

Jan 14, 2012

Spent a week going to every dealership around looking for a new car for my wife. My friend told me I should go check out the Kia Optima, and I have to admit is was pretty hesitant at first not really knowing what to expect... When I arrived I was greeted by Michael Mullins, and I ready for the typical "hard sale"... Boy was I wrong! Michael immediately targeted my wants and helped me talk through my needs (you could tell right up front Mike wasn't your typical car salesman) Long and funny story short, by the time my wife had showed up I was already head over heels for the Optima SX Turbo and getting ready for a test drive :-) Let me tell you, having driven the Infiniti G35 6spd coupe for 8 years and then leasing a Camry XLS (also a great car) I missed my sports car! Blown away by the luxury of its features and power of it's drive I looked at my wife and said "how about you take the new Camry and I get my luxury sports car back?" With the sign off from "the boss" (my wife) and a LOT of help from Michael and his senior team members Steve and TJ I just drove home in my new state of the art sports car sedan... Who would of thought it be a Kia!! Thanks for everything guys!! Can't wait to go out for bagels in the morning just so I can drive my Optima again!Best regards,Matthew G

Gloria Mack

Jan 12, 2012

My Dad said that his experience there was the best he has ever had at a cardealership. My Dad is 91 years old. He couldn't say enough about Scott,my husband and myself thought the same. We would recommed your dealershipto anyone. Scott was helpful in everyway, going through the car before weleft and explaning everything was great.

sezinsd

Jan 9, 2012

The sales was easy and fast. Would buy from this delarship again. Warren Woolsey worked with us to get a good deal and explained everything about the Kia Sorento that we bought.

pcrane

Dec 21, 2011

Excellent experience. Was treated courteously and fairly throughout. No high pressure sales from anyone. We appreciated the salesman giving extra effort to complete the sale and in expediting the final paperwork.

d.wells

Dec 14, 2011

This past weekend I dealt with two different Kia dealerships, had two memorable experiences that I will gladly share with everyone I know for very different reasons. The experience with the first dealership will be shared to protect family and friends from dishonest business practices. The second experience will be shared to make sure everyone I know wishing to purchase a vehicle is aware this is the only stop they need to make to satisfy their needs. There was not a single unfriendly person in the entire lot, but lets talk about Steve Gallo.I was not going to step a foot on another dealers lot due to the horrible experience I had on Saturday, but thought I would just do a bit of searching online Sunday morning. I began an instant message conversation with Steve regarding what I was looking for and to see if he could locate it for me. I asked very specific questions that I already knew partial answers - I was shocked when Steve answered with what I knew - so I asked a couple more questions and the honest answers continued. I decided I was willing to talk over the phone, again honesty - I let him know exactly what I wanted and he said he would do some searching and get back to me. I received a call back - he had found what I wanted - wasn't going to charge me more for finding it - plus it wasn't the only one available in the western United States - much to my surprise because I had been told that the day before [one of the reasons for the MSRP being $2500 more]. I set up an appointment to make sure the Sorento had everything on it I had stated - if it did, i would be willing to put some money down for Tempe Kia to bring the vehicle to their lot so I could make a decision to purchase or not.We go to our appointment - meet Steve - have a discussion regarding the Sorento and the package I wanted - price-rebates-and everything else....before a decision has even been made - all the details had been laid out -not in chicken scratch, but on a computer printout, that was customer friendly and to the point. Steve went to verify a few items and we stepped outside for a bit - I see a Sorento driving towards me - I had to look several times because it appears to be exactly what I wanted. He is now right in front of me and I am shocked - I am sure he was shocked to I hugged him - this was exactly what I wished to purchase - for the correct price. I was honest and respectful with Steve and he was honest and respectful in return. I would never have dreamt I could say I had a great experience at a dealership - but I did - it was better than great. We will make our next car purchase at this dealership and point our family and friends here too. Steve was amazing and the business practices implemented at Tempe Kia are best practices that leave other dealerships in the dust.

shulsman

Dec 13, 2011

We bought a new Optima from Tempe Kia. Worked primarily with Sergei ask Checkov. He was great. Very informative and helpful. I never felt pressured and yet he did a great job giving us options and following up. We dealt briefly with William, who was very nice and professional. Great experience.

retired2010

Dec 6, 2011

JUSTIN BEAN MY SALESMAN WAS VERY VERY HONEST, VERY FRIENDLY, AND HE WAS AN EXCEPTIONAL YOUNG MAN. I ENJOYED DEALING WITH HIM VERY MUCH. WHEN IT COMES TIME TO BUY A CAR, MOST PEOPLE WOULD RATHER GO TO THE DENTIST, BUT AT TEMPE KIA I FOUND IT TO BE THE BEST CAR DEALERSHIP I HAD EVER WORKED WITH (AND NO, I WAS NOT PAID TO SAY THIS). HOW REFREASHING TO FINALLY GO TO A CAR DEALERSHIP AND LEAVE KNOWING THERE ARE STILL A FEW GENUINE PEOPLE, WHERE HONESTY, FRENDLINESS AND SERVICE TO THE CUSTOMER STILL MEANS SOMETHING.TO JUSTIN BEAN, T.J.CAMPBELL AND CHRIS FREDLAKE AND THE REST OF THE PEOPLE AT TEMPE KIA, IN MY OPINION, YOU ARE THE "THE BEST OF THE BEST".AND TO THE OWNER OF TEMPE KIA; YOUR PEOPLE ARE OF THE HIGHEST CALIBER, AND "IN A LEAGUE ALL THEIR OWN" THANK YOU ALL AT TEMPE KIA, DAVID AND KAREN WHITE GILBERT, AZ.

tboy34

Nov 6, 2011

Last year upon receiving an inheritance from my family. I went and purchased a Kia Soul 2011. I was extremely happy with my purchase as I had received excellent customer service from Betty Vance who was then working there. After a year of driving the car, while sitting at a red light on Thomas Rd & 40th in Phoenix, a co-worker rear ended me from behind and the car was totaled. His insurance gave me enough money to purchase a new vehicle so I went back to Tempe Kia. Upon going back to Tempe Kia I found out that Betty Vance wasn't there anymore. Yet I was pleasantly surprised to find Brent Bush there. Brent took care of me from the first step into Tempe Kia, I was very adamant about getting the same thing in the new Kia Soul. I wanted to sunroof and the color (Dune) Cream. Since my purchase last year the car has become amazingly popular and the color DUNE is next to impossible to find. Brent worked with me for 30 days and I was able to settle on the Alien color which is a fresh green with a gold metallic finish. The newer versions have upgraded horsepower from 134 to 164, a kick ass stereo system called UVO, all touch screen with a subwoofer etc. I paid the same as last time and still had some money left from the insurance settlement. Brent Bush and the staff at Tempe Kia are amazing. They take care of you and they don't discriminate based on what you can spend. They treat you with respect and get you the car that is right for you. Michelle Frye in finance was amazing also. She explain the few grand that I was financing front to back, back to front. She really wanted to make sure that I was walking away comfortable with all my questions answered. I will return again in the next 5 to 6 years for another Kia.

bpolston

Oct 26, 2011

The folks at Tempe Kia (also Dodge/Chrysler) cared about much more than just selling us a car. They cared about us as people and provides VERY helpful advice and referrals to other services to help my daughter get restitution in a recent accident. They dealt with us honestly and fairly, working hard to get us a good financing package despite a few credit glitches. This was one of the easiest car buying experiences I've had. We're extremely happy.

jdrosado84

Oct 6, 2011

I had a good experience buying my first brand new car on my own at Tempe KIA. Warren was fun to work with and worked hard with the KIA staff to get me the car, price, and trade-in value for my old car I desired. I would not hesitate to come back here to shop for a car.

Mmtrailblazer

Sep 28, 2011

Very happy with the whole Kia experience. Steve was great, met me on the lot and convinced me to buy the new Kia Sorento.Was just looking to get some prices, and Steve treated me with curteousy and respect.The finance guy, Kurt worked some magic with the numbers and made me an offer too good to refuse, as well as calming my fears of making a large purchase in a bad economy. Melissa the finance lady was kind and explained things thoroughly, and patiently answered all my questions. Seeing my name on the TV screen and driving out of the show room was icing on the cake. I bought my old Kia from you guys and did not experience near the great service I got this time. Thanks Steve,Kurt, an M.Frye for making my decision a great one. I have already recommended Tempe Kia to 3 people, and plan on buying my next Kia from you guys as well. Just tell the top dogs to keep making them in the USA!Thanks Again, A loyal Irish Kia Customer.

nyc8528

Sep 22, 2011

We looked for a new car for 7 weeks. We had very bad experiences with all dealers and found them pushy and sneaky. We went to Kia Tempe and found Justin Bean to be very helpful ! We went in and the car we had spoken about on the phone was pulled up in front . We then went in and got straight to the numbers where we were presented with the best price we had seen all day. Justin followed up the next day and was very patient with us . The Kia Optima is an amazing car and this dealer was the only one I would recommend !!!! The car was in a great showroom and all managers were very gracious and welcoming . Great reviews all the way around . Thanks Kia of Tempe !

fortesporte

Sep 16, 2011

Warren did a great job in helping us purchase our cars. He was a lot of fun to work with and never made us feel uneasy.

kathy milmont

Sep 13, 2011

The experience was great! Best I have had in the purchase of a new car. Justin was awesome...nice, friendly, helpful, and honest. All of what I expect out of the experience. I am picky and he showed me whatever I wanted to see, drive and vehicles more than once so I could make the best decision. The mgmt staff and finance were equally as helpful. The thing I like the best was, I got all my questions answered and all information was supplied but it wasn't pushed or shoved at me. Overall great experience and I would definately refer to your dealership and JUSTIN!

aarbrow

Sep 12, 2011

Steve and the entire dealership made the buying experience pleasant. They suggested specific vehicles, and applied no pressure at all. I left to think over my decision, and a week later after having made several test drives, we settled on a 'used but new' vehicle which we're pleased with. They were fair in the negotiations, and they have performed an upgrade which was part of the deal. I recommend this dealership without reservation, and particularly Steve Averill.

Karren M

Sep 12, 2011

I went to the dealership to look at/test drive new cars and wasn't planning on buying anything the same day. (I was going to go to several dealerships and look at all of the cars I had been researching online.) I started at Tempe Kia and never ended up going to look anywhere else. I was met by Justin who was very knowlegable and answered all of my questions without hesitation. I never felt like I was dealing with a salesman. No pressure! I loved the Sorento we test drove and realized there was no reason to go anywhere else. The usual tedious, LONG process of figuring out my trade in value, handling the financing and reviewing the contract went so smoothly, it made buying a new car seem easy. When my car eventually needs service, I already anticipate an extremely pleasant experience. Before I left, Justin took me to the service dept. and introduced me to Paula, who was very friendly and welcoming. She explained their process for bringing in my car to make it easy when that day comes. My overall experience with them has been very satisfying! I would definitely recommend them when you need a new vehicle.

bigcap

Sep 10, 2011

We went to Tempe Kia after having a nightmare of a time at Peoria Kia we went and met with Warren and explained what happened at Peoria Kia we were sure we wanted to buy the Kia Soul so we told Warren about the way we were lied to and given the run around at Peoria Kia, right from the start Warren made us at ease and helped get us the exact car we wanted.Warren made the deal very easy and walked with us all the way thru the process he even met us when we brought the car in for it's first service.I would not have any problem refering someone to Tempe Kia they brought the fun back into buying a car.Thanks to all at Tempe Kia. Richard Cappel

npetranovich

Sep 3, 2011

First of all, car buying is NOT usually a positive experience! Chad and I were in constant communication via email. We set up an appt. to test drive a few cars. I drove them without hassle, chose one, and had a deal made within 45-60 minutes. Chad and Dave are both extremely "people" friendly and had no hidden agendas. I knew up front what I was getting. The car was not on their lot but worked to find one that met my specifications. I did not have to compromise........... I would definitely refer any and all to Tempe Kia to speak with Dave and Chad!!!! Car buying should not be a chore!! Thanks to Dave/Chad...it wasn't! KUDOS to them both!

lisakiser

Aug 30, 2011

I would recommend this Dealer to anyone because Michael made the experience easy and without pressure to buy. I told Michael what I was looking for and he searched until he found me my car. Due to a recent bankruptcy, I had to go through Special Financing and Michael helped to make it a stress free process. Thank you so much Michael. I love my new/used car and the gas mileage is great. Thanks again to Tempe Kia.Lisa Kiser

danimarie31583

Aug 27, 2011

Warren was extremely helpful and went over and above in his services. He went out of his way to ensure that my car buying experience was as smooth and convenient as possible. Thank you Warren!

aforjan

Aug 25, 2011

Great Sales man. Will work with again!!!!!! Great service. Will tell all freinds and family. Glad to be doing buisness with this dealership and salesmen.

dbielon

Aug 25, 2011

Great experience. Contacted online in order to deal with their internet sales rep. Overall, the process was very smooth. Not a hard sell either. Financing was a little slow getting the paperwork ready, but that's about it. Overall very good experience.

TUCSONKIABUYER

Aug 23, 2011

Mike Salsa was great to work with and was very responsive. I highly recommend Tempe Kia and Mike Salsa to anyone wanting to buy a new car.

69maddog

Aug 22, 2011

Internet team was fantastic to work with and they did work as a "team". Greg, Keith & James worked with us in our interest, not theirs, which was refreshing. They were honest and up front that they could do this but not that, which was great. I will highly recommend Tempe Kia to anyone I talk to that is looking for a car. Keep up the great work Internet Team!

tamrann

Aug 21, 2011

Tempe Kia worked hard to get me the car I wanted for a price I liked. I will tell my friends to try visiting Tempe Kia next time they are looking for a new vehicle.

mbell22

Aug 18, 2011

Warren was very informative, he knew a lot about the car he was selling me. He aided me in purchasing the right car. I'm glad I went to Tempe Kia.

amrond99

Aug 16, 2011

John was very helpful and friendly. There was no pressure to buy and none of that used car dealer feeling. We got a great deal on a slightly used minivan and a good deal on our "very used" car. There was some lag time getting the finance paperwork finished but other than that we are very satisfied. John also walked us through some of the features of the car and how to use them.

wverheijde

Aug 15, 2011

The experience I had with Reggie was great....made the whole car buying experience much less painful. Thanks for your hard work and wondeful customer service!

Amp7

Aug 11, 2011

I really enjoyed my experience at Tempe Kia. Stephen and John were both very helpful in the process of buying a new car. This service was much different than I had gotten at other dealerships. They were polite, helpful, and kind. They were really straight forward. They seemed to genuinely care about my wants and needs. They worked very hard to find a car within my budget. I liked how it felt comfortable there instead of feeling pushed into buying a car. Even ghough it was after closing time, they took the time to make sure I was satisfied. I would recommend this dealer to everyone.

elizabethcoopmans

Aug 4, 2011

Justin was great. He was very friendly and knowledgeable. He knew exactly where the cars I was looking for were. He showed me many options of cars which met the guidelines I asked for. Justin actually found me a car below my price range which I appreciated more than anything. And I was able to fall in love with a car within the first minite I was test driving it. The rest of the employees I dealt with were so friendly and helpful. Usually car buying is stressful and overwhelming, but I did not feel that way at all due to the staff and the relaxed atmosphere. Also my car was cleaned quite good before they gave me the keys. Overall I had a great experience.

jennadserna

Aug 3, 2011

My experience at Tempe Kia was great! They met all my financial & customer service needs. I will recommend them to all! Thank you Tempe Kia :)

cameron3oe

Aug 2, 2011

We bought a new 2011 Kia Soul through Steve Averill at Tempe Kia in July and were very happy. We found Steve and his team to be pleasant to work with, honest, genuinely concerned with our needs, and willing to earn our business. Everyone involved demonstrated quality customer service and integrity, especially in follow up. Steve Averill and Dave Meares in particular went above and beyond in making us satisfied customers.(We brought our 2004 Sorento in for service at the same time we were purchasing the new vehicle, which is why we dealt with the service department also.)All positive and no negative, so what more could we want?

lqueenie

Jul 31, 2011

Working with Steve A. was probably the most pleasant car buying experience I have ever experienced. He was patient, friendly and went out of his way to introduce me to other employees that I would be interacting with during the purchase process. Everyone was genuinely friendly and helpful. Once I had decided that one of the vehicles I test drove was right for me, the negotiations were straight forward and in the end very fair. Even though the dealership was closed by the time I took delivery, Steve never tried to hurry the process and made sure I had a thorough briefing and understanding of the vehicle before finally seeing me on my way. I would not hesitate to recommend this dealership, and especially Steve A. to anyone looking for a new vehicle.

kdmpt

Jul 29, 2011

Warren was a very helpful advocate for our car buying experience. He gave us great advice and in the end was able to get us in the car we wanted and save us money in the process. We wouldn't hesitate to work with him again in the future.

scrissinger

Jul 21, 2011

I spent a lot of time at different dealer over the last few weeks... these guys are by far the best in every aspect, I had the most pleasant experience with these guys they were great... VERY HELPFUL and nice to deal with, no pressue no hassel super fantastic!!!! I will definatally buy another car from these guys... THANKS SO MUCH for the GREAT experience.... that even continues after my purchase....

bokeek

Jul 17, 2011

Great service, very friendly and willing to help and work hard! I had a very good experience in all regards and would recommend this deal to anyone.

JohnShnowske

Jul 8, 2011

After shopping at Tempe Hyundia, it was a breath of fresh air to walk in to Tempe Kia. Tempe Kia wanted to sell me the car I wanted at the Costco pre negotiated price. They delivered the car I wanted less than 24 hours after sighing the contract. Always courteous and helpful, Tempe Kia was a pleasure to deal with.

Tnc989

Jul 8, 2011

John helped us pick not one but two new cars, and was by far the nicest and most helpful car salesman I've dealt with to-date! Everyone we worked with was knowledgable and friendly, and patiently tolerated my repeated questions. Even with a unique financial situation they took care of all the paperwork with ease.

klstexas

Jul 7, 2011

John and Justin were both very helpful and respectful. The only thing tha i would change is that the process was too lengthy. This was not the salesman fault however.

Mb1984

Jul 7, 2011

Scott was very helpful. He was extremely patient and listened to exactlly what I wanted. He showed me a lot of options for what I was looking for. He helped answer questions. This was one of the best car buying experiences I have

mgpercival

Jun 30, 2011

We want to thank John Nichols on the "outstanding & professional" way that he assisted us in the purchase of our son's 2011 Kia Forte Koup. We had just purchased a Forte EX a few weeks earlier and felt the respect and concern from John for our family exceeded our previous sales experience. I also want to commend John with his prompt and courteous phone calls to answer any questions we might have. He went above and beyond in handling a "delicate situation" with a soon to be ex. We referred a coworker and her husband to the dealership on Monday and again and they told us John treated them very well (and they purchased a vehicle also). We will (and have) refer any one that is looking for a vehicle to call John Nichols at Tempe Kia. Our previous experience in purchasing our 2010 Toyota Prius was horrible, but purchasing from Tempe Kia is like buying from family. Great Job --- John Nichols --You represent Tempe Kia in a fine and upstanding way. Thank you. Mike & Gail Percival

dodgerman

Jun 29, 2011

I walked into Tempe Kia with the intention to just look and drive a Kia Soul. Wade was standing outside but didn't maul me as most dealers do. He let me get out of my car and met me halfway. He let me choose the Soul I wanted and after the test drive we went to do numbers. I qualified for two rebates I didn't know about which helped me immensely. I would recommend Wade to anyone who needs a new car. He is a great salesman and works in a very professional manner. Happy car buyerJack

trinitijade

Jun 28, 2011

After searching for a new car, I was at a loss with Arizona's poor dealerships. But then I found Tempe Kia! Tempe Kia is one of the best dealers in this country, I have to say. I was greeted by a kind gentleman, named James Lee, and his courtesy and tolerance for my picky needs was astounding. He made my visit to Tempe Kia a very enjoyable experience, and I hope to work with him again. Ask for James Lee, you won't regret it.

carownerfound

Jun 25, 2011

I was very impressed with Tempe Kia. From the minute I pulled into the drive I was welcomed by James Lee. He knew the car features inside and out, he was honest and went above and beyond to make sure I was happy with my purchase. This is a family owned dealership and I felt like one of the family. I have been to several other dealerships and they do not compare. I also worked with Kerri and John both who also went above and beyond to make sure that I was happy with the service and products offered. The level of service was unbelievable - Tempe Kia has my business for life. If you are in the market for a new or used car - don't go anywhere else but Tempe Kia - ask for James Lee and you will be one happy car owner!! Thank you - Heather

Zombie67

Jun 24, 2011

I had been to another Kia dealer and was unhappy, so I came to Tempe Kia and met James Lee. He was able to answer all of my questions. His knowlegde of my 2012 Sorento was outstanding. I left to have lunch and came back to purchase my 2012 Sorento. The level of customer service I experienced was some of the best I have ever received anywhere. Carrie the finance manager was just as good. Her level of profesionalism was top of the line..Next time I am in the market for a new car I will come back Tempe Kia to see James Lee. Thanks Again, Matthew Young

William D. Brown

Jun 22, 2011

Michael Salsa, New Car Sales, was very friendly, courteous, and professional in our new car purchase, a Kia Optima, LX AT. Besides a slight delay, snag in financing, the experience was very pleasant. Please recognize Mike as a very professional staff member of the Tempe Kia Dealership. Thank you.

lslaten

Jun 17, 2011

Everyone at the dealership was great, friendly and tried to be as helpful as possible. The only drawback was having to go to the finance/accounting department after signing all the initial papers. I do not feel that anyone should have to wait for the financing. This should have been oompleted beforehand (especially when I requested that Everything be completed and ready ahead of time.) To have to wait 45 minutes after going through the initial paperwork then have to go financing/account is ridiculous and very unprofessional. Other than that, I feel that everything else went well and I want to that John Chavez and Justin Bean especially for taking overand trying to make everything a smooth and easy as possible. The other employees were also very helpful when needed.

barryue1

Jun 15, 2011

Michael was very cooperative in meeting when I was able to stop in. He listened to my needs and responded with what I wanted and needed. Michael explained the process thoroughly and particularly since I am relocating here from out of state, made sure I understand how vehicle registration and laws work. He was very helpful in making a potentially stressful experience easy.

soulman1

Jun 8, 2011

I have been searching on internet for a new kia.I received response for Dealers all over Az.Mike Salsa seemed to be the only one that trulySeemed interested in me not just the sale. Thanks to Michael Salsa and John Chavezfor making this a very easy deal.

jimandconnie

May 31, 2011

Greg Dayley worked extremely hard over a 3 day period to gain my trust and that of my wife. He was extremely honest and went way above the normal I have experienced in the past with other dealerships like Earnheardt and others. He explained in detail the differences in the vehicles we looked at, he broke down the costs in a way that even I could understand. He showed patience and restraint, there was absolutely no hard sell, no calling in another party to close the deal, no running back and forth to his manager and bringing back different dollar amounts. When we decided what we were going to do all we did was call Greg and tell him, get the paperwork ready! An hour later I was there and checked out in record time. Greg and Tempe Dodge/Kia is my Dealership and where we are going for any other future auto purchases we make.Connie and I love our new 2011 Optima, THANKS to Greg Dayley!Sincerely,James V. Fetterman

Nkeatsmith1197

May 31, 2011

Justin Bean is awesome! He helped me get the car I wanted, 2011 Kia Soul. I didn't feel like I was at a dealership either. Just like 2 friends having a chat that happens to include a sale of a car. I recommend Justin to all my friends and family when they need a car.

ww_azbit

May 30, 2011

Friday, May 27, 2011 7pm After dinner, we decided to drop by Tempe Kia and look at the 2011 Sportage. We were greeted by saleman, Brent Bush and we discussed what we were looking for. Brent did his best to match us to the vehicle we came to see. However, being near the end of the 2011 season, they had few to choose from. Brent took the time to show us other options in 2011 & 2012 models. He even stayed well past closing time on a Friday night to make sure all our questions were answered and that we got to test drive any vehicle that was of interest to us. We came back Saturday and we struck a deal on our favorite which turned out to be a 2012 Sorento. During our search, Brent offered no sales pressure to put us into something we really didn't want. He just offered information on each vehicle that we test drove to help us make an informed decision. Overall, an exceptionally comfortable experience.

gotsoul

May 28, 2011

Justin Bean did a great job showing us how we can own a Kia Soul today!He took the time to make our deal happen.His professional attitude and superior product knowledge made buying a Kia a great experience.We would definitely do more business with Justin.

latina61

May 28, 2011

Had spoken to Bob prior to going into the dealership. Upon going to the dealership I called him to tell him we would be going in to see the Kia Sportage. I had previously wanted to see the Sorrento but when I got to the dealership I realized when I saw it in person it just was to big for me to drive. I had a toyota rav before so the sportage was exactly what I wanted. Bob was very courteous and very patient with us. He got for us exactly what we wanted. The payment was very important and we got it. kudos to Mr. Kimsey"""" He followed up with a call to see how I was doing with my car and I totally enjoyed thank you again.Nora Mercado

mgs1968

May 22, 2011

I had made a decision to purchase the Kia Soul Plus about a year ago. I called Tempe Kia and spoke over the phone with Mike Sargent, he was very helpful. All of the sales people were very informative and helpful which includes Greg Dayley,Chris and Michele. James Duet was very good to me and explained how the car works, he also helped to arrange to have my windows tented. The finance director made it all work, Chris Fredlake, obviously in regards to getting me financed with the right lender. I have to say, Greg was great he went with me for the drive and explained how the car works, ect....I would definately recommend this dealership and already have to 2 of my friends so far! Thanks guys!!!!Mistie Smith/Chandler AZ

Josemclain

Apr 23, 2011

I walked out of dealerships in Vancouver, Washington and Salem, Oregon because they tried to give me the run around. I am 58 years old and retired with over 32 years in law enforcement.Tempe KIA was an excellent ambassador for KIA. I was extrmely impressed with the Sales Consultant, Keith Baize. He was very professional as well as friendly and made the purchase a pleasant experience. I would highly recommend this young man to any person looking for a KIA. Chris Fredlake also facilitated the formal paperwork very smoothly and efficiently. Thank you Tempe KIA.

My Orange Sportage

Mar 28, 2011

We just bought a beautiful Orange Kia Sportage at MARK KIA and had a top notch experience. We were going to buy at TEMPE KIA but did not because the manager was arrogant, didn't follow through and treated the salesman and us dismissively.We first went to Tempe KIA after researching the orange premium package Sportage we wanted. Along with our salesman, James Lee (who was friendly, helpful and conscientious) we talked to his manager. The manager said he absolutely could get us what we wanted, but he'd have to order it from out of state. He said he'd look for the car we wanted somewhere close to AZ and call us. We did a test drive on a different color Sportage with the options we wanted and liked it. Good to go.The salesman continued working with the mgr to find one they could bring from out of state. We asked the mgr to check in California and Oregon. He said he would. Once the manager found it, the mgr would call us with the price. The next day the mgr called us to say none were available on this side of the country, just in the northeast. They could and would order it for us, but from that far away, the transport would be pricey. Other option was to order from the factory but it was uncertain how long it would take to actually take possession of it. We would have to put down a deposit and wait. We wanted to go ahead and get the car from out of state. The salesman was eager to help us and worked with us for several weeks. The mgr said he would get more info and call us back in the next day or so on the details. A week went by. No call. I called the salesman. The salesman transferred me to the mgr who didn't return two messages. Another week went by. Still no call from the manager. By this time it was almost three weeks. The salesman's superior did not cooperate with his efforts to help us find what we wanted. His manager seemed to think we were not serious buyers. The salesman was in the middle, trying his best. We finally called the salesman and thanked him for his time and effort. explaining that we'd take our business elsewhere because the manager was unprofessional and disrespectful to both us and to the salesman. The salesman seemed sincerely embarrassed and apologetic. We felt badly for him. Our TEMPE KIA salesman was conscientious and helpful but his superior was not. The manager treated us and their salesman dismissively, and was very arrogant. The manager misled us (I could use a stronger word) about the availability of the car we wanted. We wasted three weeks. Bottom line NO TEAMWORK at TEMPE KIA. Sale lost. TEMPE KIA obviously wanted to sell us what we didn't want from their lot, while stringing us along about what we did want, to wear us down. It was unfair to us, and to their salesman who worked so hard to try to get us what we wanted. The next day we called MARK KIA after hearing and reading good things. Told them what we wanted. They checked immediately. Tuned out the car we wanted WAS available in Oregon. We made an appt to meet with them the next day. At MARK KIA our salesman was terrific as were all who were involved. At MARK KIA they worked as a unified team. That night we bought the car at a fair price. It arrived a week later from Oregon. We couldn't be happier.

Roxyholic

Mar 17, 2011

I am a first time buyer and I was looking forward to shopping for a new car. I got a phone call from Mike Salsa and he was by far the rudest most inconsiderate horrible person I have ever spoken to. He basically killed my dreams of the car I want and I had to keep repeating myself that I had a twenty thousand dollar check ready to sign but apparently he said it was not good enough. I have never been so frustrated or upset in my life.

deeinaz

Mar 14, 2011

I enjoyed my working with Temp Kia. They had a large selection of vehicles and had exactly what I needed at the price I wanted. Who else would go the extra mile but to come to my home and move a freezer so my new car would fit in my garage. This dealership is awesome, especially Wade Baize.

fastflorence

Mar 1, 2011

I went in for an oil change at a car oil/brake franchise and was told that I needed new brakes on my Kia immediately, in addition to a few other emergency and costly repairs. Though the salesperson advised that I not leave the shop without all of the repairs, I spoke to a family member who is a mechanic who told me that I should leave the shop and get a second opinion. I went to a second shop where I was told that I should get new brakes. In addition, that shop told me that one of my rear wheel cylinders was leaking brake fluid and I needed to get that repaired immediately. Again, the second shop recommended that I get a few other costly repairs as well as fix the rear wheel cylinder that day. Again, I called my family member who told me to go somewhere else after I described what they had told me. Though I thought a dealership service center would be more expensive, I decided to call Tempe Kia to figure out what was really wrong - if anything - with my Kia. The folks in the service department were very considerate, patient, and helpful in explaining complex car issues in layperson terms. The shop manager told me he had never heard of a rear wheel cylinder leaking on my type of Kia. Also, when I told him about a few other repairs that the shops recommended, he told me that my Kia didn't even have several of those parts on it. When I took my car in the following day for an appointment, the service center was quick and efficient in looking at my car and making a few recommendations. In particular, the manager took quite a bit of time to sit down with me to explain exactly what maintenance should be done on my car (no new brake pads, brakes, or new rear wheel cylinders were needed), what could wait and how long it could wait, and what didn't need to be done. I had conducted some local price research by calling around to shops in the Phoenix area about the recommended maintenance, and I was surprised to find out that Tempe Kia was on the low end of estimates. I had them do the minor, fairly inexpensive maintenance recommended for a Kia with my mileage, and walked out of the shop with a car that has never run better and feeling like I had finally been treated with respect and honestly - something that I have rarely felt at car service centers as a woman. I couldn't be happier with the all around service experience at Tempe Kia and would highly recommend the shop to others.

cardfan1

Feb 28, 2011

I went to a few Dealers in the Valley,since there were so manyadds in the paper.I called a few of them and Tempe Kia (Michael Salsa)was the first to respond,he was very helpful in our first phone call.So I set up a time to come in and look at a few cars. When I showed up the called was right up front,ready for me to drive.Michael went over all the equipment and different features on the Kia Optimawith me and assured me this would be a very easy deal. So we came in and started the deal,and low n behold it was the easiestcar buying experience I ever had,no fictitious dealer add ons,just a honest and straight forward deal.Highly recomend,great salesperson,great finance (Michelle Frye) Do yourself a favor looking for great customer servicego to Tempe Kia.

aubry177

Feb 20, 2011

I originally went into Kia to look at another random car that wasn't even a Kia. Greg showed me the Optima and I was in love. I worked with the fleet department and they were very friendly, nice and not pushy what so ever. I actually went to another Kia dealership in the valley and they were the stereotypical car salesmen (even made me cry). I went back to Tempe Kia and they were so helpful and explained financing with me. I walked away with a car and closed the place down and never once felt like they were trying to push me through even though it was after they closed. They made my first new car buying experience a pleasure.

psk2331

Feb 13, 2011

My car was on its last leg and needed a new car fast. John Nichols was a great help in that. He didn't try to sell me a car like the other sales men out there. He listened to what I needed and wanted then found me that can. Less than 24hours from test driving my Soul I was driving it home. If you want a Kia go see John Nichols.

jhayek

Jan 24, 2011

I have been to this Kia dealer a couple of times as this was my first new car that I was going to buy (please note was going to buy). I had originally thought that it was a fair price, but I wanted to do a little more shopping around. I then received an email about a new special they had so my wife and I came in; we then agreed that we would buy at the original price from the first meeting on our new car (we wanted a specific color and the special did not include that color) so the sales manager assured me that it was the same price and he was even going to toss in 50 bucks for the cargo cover since they could not include it in the sale. The next day we get to the dealership to sign papers (just a side note they completely screwed up the documents regarding financing that cost us an additional 2 hours to fix). Since I had not seen our original offer letter I had asked them from the time that we got there to see, but they kept on saying ohh in a little bit or the finance guy has it. As we were getting prepared to sign I said that I needed to see this, first the finance person played the game again and shuffled papers and provided us with everything except what I had asked for. I told him that I needed to see the first offer and he reached right in the folder and pulled it out. I told them this was not what I had agreed to; and that I wanted what I had originally discussed. The sales rep and manager said well.... and I said you know what; I want to do business with someone that is not going to play games or do this shuffle bull crap. I would never recommend this dealer to anyone; when youre paying that much for a car who has time for games, let alone upping the price? DO NOT GO TO THIS DEALER; you will waste your time and efforts!!!!!!!!! Honestly in this day and age do people really think that the consumer does not have rights, or that they can play I am a sales person so I should not be informed? My advice; Get informed; do business with those that are- This place is neither! Ohh just as an FYI they were off on the price by just over 116.00; yes I said it a hundred dollars I know that it is not much but at the same time they were not willing to rectify the situation. I have ethics so I chose to take my business elsewhere.

Wookiee

Dec 13, 2010

Keith and Wade helped me find the perfect car. They made the process of buying a car easy and fast. I was impressed with their knowledge of the vehicles and how friendly they were to me. I would highly recommend the Tempe Kia and Tempe Dodge dealerships and especially Keith and Wade for helping me purchase a new car.

red196

Nov 21, 2010

Amazing... less then two hours and out with a brand new kia. I had really bad credit and even they were sooooo fast and helpful. So if you are trying to not have a traditional bad car shopping experience they are the place to go! NOT MARK KIA!!!!!!! they were so bad I escaped... check out that review

CalResto63

Aug 20, 2010

HIGHLY RECOMMEND A+A+great customer service no hagle dealershipvery professional salespeopleeasy finance dept explained all my optionsservice department top notchI will share my experience with all that I knowfriends and family. Tempe KIA brought backfun in buying a car

davecr102

Feb 4, 2009

What a great experience this was, no pressure Jon my salesman was incredibly awesome. I was able to find my 2008 Kia Sorento at an affordable price and received fair market trade for my 2007 Kia Rio. Everyone was incredibly helpful and very polite. When I purchase my next vehicle it will be at Tempe Dodge Kia!Thanks guys your the best.Dave RussellMesa,AZ

Oakbrookgal

May 1, 2007

Visited dealership on Sunday, 4/29, interested in two vehicles. Spent a great deal of time with the usual games and "if we make the numbers work, will you buy our car today?" Our trade in was the key factor, never mind the KBB and Edmunds guidelines for it's value, Tempe Kia was thousands under the value...instead, auction printouts were presented to show to us in the attempt to show how little our car was worth. Left dealership believing we'd been given bottom line price on one of the two cars we liked; upon arriving home, found internet pricing was $2,500 lower. Phone calls to dealership yesterday were not productive; long hold times, no attempt to compromise. I made it clear that we would buy their car if the figures were closer to reality. Left message for general manager Mike Breysogle, not even the courtesy of a return car. The usual corrupt, demeaning car dealership mentality. Management chose not to sell a car and gain a satisfied customer. Thank goodness we do not need to buy groceries the same way we buy cars. I give this dealership a -1 as for customer satisfactin.