Used Cars for Sale at Tenvoorde Ford in St Cloud, MN

Robert Noskowiak

Sep 16, 2015

very good experience with my visit yesterday,.............................................................................................

Dennis Ackerson

Sep 15, 2015

My s-10 was in for oil/filter/lube. As usual everything went fine. I did have my radiator cap replaced and I haven't been able to get it off since. Might be the wrong one,not a problem,just something that needs to be checked.

Larry

Sep 15, 2015

We purchased a 2016 Ford Explorer. Our salesperson was very helpful in negotiating a price.The staff greeted us at the door showing us to our salesperson. The vehicle was ready and waiting for us. We have been very pleased with the service we received and look forward to future business with this dealership.

Nelda Dehn

Sep 15, 2015

As soon as I drive in, someone comes to my car immediately. Everyone is super friendly and if I am waiting for my car to be serviced, keeps me advised on the progress.

Dorothy Hood

Sep 11, 2015

My Service Associate was very nice and friendly greeted me right away and got my car in right a way I did not have to wait at all. He also offered me a ride to any where in town I would like to go until my car was ready and they took me and picked me up in a timely manner very happy with my service.

jlm

Sep 8, 2015

I appreciate that they were able to service my car on short notice. They diagnosed the problem and got me on my way! I truly appreciate the shuttle service as well.

Ruben Munoz

Sep 8, 2015

I buy it Ford Expedition very nice SUV, the experience with the people service very helpful and friendly, thank you tenvoorde Ford, St Cloud...

James Judson

Aug 24, 2015

What was needed to be done was explained, my questions answered, and the project completely promptly. The staff was pleasant and efficient.

Joseph Oster

Aug 22, 2015

I had an excellent car buying experience at Tenvoorde Ford. I stopped there as I first started looking at cars. The sales person that I first spoke to, Mike Bower, was helpful without being pushy. After I completed my research and was ready to buy I went back to Tenvoorde and worked with Charlie Cady. I had decided on a Ford Explorer. Charlie found the Explorer I wanted. I explained that we had a volume purchase where I work. I brought in the paperwork and the first price Charlie quoted me was lower than the work purchase plan. I researched the value of my trade in and the first offer he gave me was in the middle of the range I was expecting. I found Tenvoorde offered me great pricing on my new car and my trade in right up front. I am very happy with my new Ford. I also want to add that I've used Tenvoorde service for my previous vehicle and they have been great.

David Schneider

Aug 17, 2015

Ford EdgeThe service was professional and excellent!Service writer Dave was also professional and totally catered to my needs

Greg R.

Aug 17, 2015

Russ Hoeschen helped me every step of the way and he made the experience very enjoyable.

Dorothy Desens

Aug 16, 2015

Nick was a very good sales person. He was able to answer questions clearly.

Robert Champa

Aug 15, 2015

2015 Fusion in for service. Everything and everyone was excellent.

Stephen Weidner

Aug 13, 2015

Worked with Darren both in store and over the phone to get my deal done. He was very professional and courteous and helped me find the right truck. I sincerely loved the service and ease of buying with Darren he even washed it the next day since I drove it home at night off the lot and incurred bugs.Thanks again!

Shari Emerson

Aug 11, 2015

I brought my new car in for a recall and oil change. The work was done and my car was ready earlier than promised.

Adam Sahli

Aug 10, 2015

Always happy with the service and love the free car wash.

rundale3253

Aug 8, 2015

Darin was especially helpful throughout the entire process which was such a relief being as how it was my first time dealing with a dealership. I had never had a newer vehicle, something I can be proud of but I'm happy to say that now I do. Darin worked hard to make sure I was getting just what I wanted. He really cares about his customers, he treats them like they're more than just another sale.

Paul Brooks

Aug 4, 2015

This is the third Ford that my wife and I have purchased from John Lundgren and his staff at Tenvoorde Ford and we couldn't be happier. Both the shopping experiences and the quality of the vehicles have been fantastic. It is doubtful that we'll shop anywhere else in the future.

Therese Dozier

Aug 1, 2015

I purchased a focus.Darrin was great to work with.I felt he went out of his way to help me in every aspect.Not knowing anything about purchasing a new vehicle he made me feel very at ease.You have a great salesman on your team.

Bennie Carlson

Jul 31, 2015

You took on our repair job as an emergency. I received a ride home for which I thank you and repaired my vehicle. It is running OK now.

Donnamae Weiland

Jul 28, 2015

Got the work done quickly and were very helpful with navigating the various paper work needed. Thank you for helping me keep my vacation on track with minimal delay due to my car trouble.

Mary Mathiasen

Jul 26, 2015

Purchased re certified 2013 Escape. Purchased undercoating, window treatment and stain. treatment package. Staff helpful.

Roger Melaas

Jul 25, 2015

Wonderful Service from Mike/Tom and everyone --Totally enjoyed everything

Russ Atkinson

Jul 25, 2015

Impala. Professional. Thorough Great service. Rewards gave me a free oil change

Cory Jaskowiak

Jul 23, 2015

Caleb (Nelson) and the mechanic(s) that performed the work on my 2013 F150 Limited did exactly as promised and delivered an even better truck than it was prior to the lift/new tires/kayak rack. The idea of having a motorsports department directly at your dealership to me is just very smart business---I trust and have always trusted Tenvoorde Ford---this allows people like me to continue the relationship with your dealership rather than trying to find someone else to perform these "extra" personalization items to my vehicle. Thank You.

Jason Mallory

Jul 23, 2015

Everything went very well. The only thing I would like to have done differently was the tech made a comment on the paperwork that the tires were not rotated because the tread was worn too much and it was time to replace them. This comment was not pointed out by the service desk person. I only found it by reading the paperwork myself. I guess I would prefer to have that information told directly to me.

Mark Goldstone

Jul 23, 2015

Staff was helpful, performed first set of maintenances for new Ford Edge. Wife was disappointed that car was not washed. Previous dealership/car, wash was performed on vehicle after each servicing.

Jamie Wenborg

Jul 21, 2015

I found the staff here very helpful. I had been shopping at plenty of dealers to find the right car and spoke to lots of salespeople that didn't seem to know anything more about the car than I did. They helped me through the process and made sure I was happy with my decision.

Kurt Kutz

Jul 21, 2015

It was good, but the only thing was waiting so long to get everything done. We ended up being there nearly 3 & a half hours!!!! It should never take that long. Otherwise everyone was very nice & friendly.

Michael Jones

Jul 20, 2015

Good clean fast service. Friendly helpful staff.this is my 2nd new f- 150, will definitely not be my last

Brian Marek

Jul 19, 2015

Very fast and friendly service. I had a short waiting time, a cup of coffee, a short visit with another customer, my truck got washed and I was out the door.

Randy Gerber

Jul 15, 2015

while searching for our 2015 Escape I came across one at Tenvoorde Ford on-line and emailed for more information and that I had a trade. The next day I was contacted to see if I had more questions on the Escape, after those were answered we moved on to my trade. The sales person and I text and called back and forth several times and came to an agreement and then arranged to meet the next day. When getting to the dealership I drove theirs and they drove mine, all was good and we started the paper work. Everyone we met at Tenvoorde Ford were very helpful and friendly making our buying experience wonderful, you can definitely tell they care about you with the attention to detail they all have and how stream lined the whole process was. Because our Escape was washed and detailed when we got there we were in and out in a couple hours and drove it home that day. Great job Tenvoorde Ford, and Thank You!

Allen

Jul 14, 2015

Repeat customer, leased another Ford F-150. As always, they work hard to make sure I get what I want at a fair price, and seem to have a genuine interest in keeping customer loyalty.

Amanda Allen

Jul 13, 2015

Great experience! They guys really helped me with all my questions.

Bao Carlson

Jul 13, 2015

I brought my car in to get the works special, and either ended up finding a few more things wrong with it. My air filter was really dirty so they brought it to me so I could see and then asked if they wanted me to replace it. The only issue I had was that it took longer than I expected for my car to get done. I dropped it off around 10:30 and came back around 12 and it didn't get done until 1. So I had to wait, but I did receive a discount for having to wait. Overall, great service

Jessie Kovall

Jul 10, 2015

I purchased an F-15- Platinum. Nick Furey was the salesperson. He was helpful to set up my phone, explain the operating panel, etc.

Robert Anderson

Jul 10, 2015

Overall, we were pleased with the vehicle selection and sales staff. My only complaint is that the purchase took a very long time. Once we found the right vehicle, we just wanted to get the deal done. Two hours is a long time to get the deal done. However, we felt the car was right, the price was right, and the service will be right. This is our third vehicle bought at Tenvoorde?!

Steven Ludwig

Jul 10, 2015

Power steering recall. Service was courteous and on time.

Valued Customer Marcoinc.

Jul 7, 2015

Great service with a shuttle ride to and from work.

Wilbert Nies

Jul 7, 2015

VERY HAPPY WITH THE SERVICE AND INFORMATION TENVOORDE'S GAVE ME.

Cheryl Fruth

Jul 6, 2015

I purchased a Ford Edge. Tenvoorde was excellent to work with our sales person was very knowledgeable and easy to wok with.

Lynne Crandall

Jul 6, 2015

Brought vehicle in for recalls and work was done quickly. Tom M. was very courteous and nice to work with. Thank you

Marlene Timm

Jul 1, 2015

They kept me informed as to the work being performed on my vehicle and how long it would take. I was offered a ride home or anywhere else but I preferred to wait there.

Robert Schwalboski

Jun 30, 2015

I purchased as 2008 Ford Escape which I hoped would give me a few years of good service. I was informed that Tenvoorde Ford does a thorough inspection of the vehicle prior to putting it on the lot. Well eight months later, less then 3,000 miles of driving and two months after they did an oil change the little red wrench warning light comes on telling me the vehicle needs service. The service department at Tenvoorde was to "busy" to help me so I went elsewhere. They diagnosed the problem within an hour. The transmission was going out, oil pan gaskets leaked, front cover gaskets leaked and the tie rod spindles were shot. Needless to say their thorough inspection wasn't to thorough. I was totally aware that this was a used vehicle when I bought it but expected better from this dealership.

Steve Christ

Jun 29, 2015

Great service and information--as well as speed. Salesman came by to check on our car as well.

John Buttweiler

Jun 28, 2015

Great customer service. Very helpful. Ttttttttttttttttttttttttttttttttt

Michelle Kluver

Jun 28, 2015

Tenvoorde did a great job with my Fusion. I am dissappointed with Fords warranty on my throttle body and They could not get it to duplicate and I had to pay money. It will be covered again if it acts up and they can duplicate the issue if the same issue. I am also disaappointed in Ford. I found out exactly what is covered under the Power train warranty. Doesnt make alot of sense of what is covered and what is not.

David Thompson

Jun 26, 2015

Very helpful staff! Were quite busy but I was kept up to the minute and provided with coffee and a newspaper! Wow

Wayne Williams

Jun 24, 2015

Efficient service, friendly staff from the service tech to the shuttle driver.

Eric Stromberg

Jun 22, 2015

The jack and handle for the spare tire to be installed are missing and I am waiting to see if you come through with getting me one. Also the check engine light came on after day 2 of owning it and I am also waiting to see if you are going to take care of that. These two items being taken care of will truly tell me the customer service of the dealership.

Margaret Eriksen

Jun 22, 2015

You have always gotten me in for service in a reasonable time and I appreciate you giving me the report with service I may need in the future without being pushy about it.

Amber Kopperude

Jun 19, 2015

Good experience. I got my a Edge in right away and Ford did exactly what they said they were going to do. My Edge came back brand new!!

Diane Zimmermann

Jun 18, 2015

Service was finished when promised. Everyone was very friendly and helpful.

Jordan Saldana

Jun 18, 2015

The car looks and runs like the day we drove it home. Thanks!

Lloyd Frank

Jun 18, 2015

every thing went as planed and on time thank you all I had done was an oil change and a recall on a light

Willard Simmons

Jun 18, 2015

I own a 2008 lincoln Mkx i had it at the detale shop to have some road paint taken off they did a good job

Dorothy Smith-jacobs

Jun 16, 2015

I really like the quick lane.I don't need an appt. And I can stop whenever I need service work done.the guys helping you are always friendly and helpful.I also lIke the way they check you car over and tell you if something needs work or not.Thanks Tenvoorde for the excellent service you give your customers.

Elizabeth Vaughan

Jun 15, 2015

Great service, I waited for the car and it was done on time. Thanks

Kevin Paggen

Jun 14, 2015

I think they finally solved the problem. I did tell the service manager the actual cause of the problem. This was the third or forth time I had it in for air flow issue.

Cindy Fisher

Jun 10, 2015

Friendly staff. Clean shop. Vehicle maintenance was performed in a timely manner. Like the option of scheduling an appointment.

Janet Neu

Jun 9, 2015

I just had an oil change and the person helping me was very nice.

Richard Mohr

Jun 8, 2015

The staff treated me very well. Service included oil, air filter and tire rotation. They treat me and my vehicle with care.

Benno Theisen

Jun 5, 2015

A few months ago I was in for an oil change. A woman approached me asking if I was considering upgrading. She said Tenvoorde was looking for vehicles similar to mine. She gave me a number to contact. I called the number, left a message and my call was never returned. I then came in several weeks ago looking for a 2014, thinking it would be more affordable. There was nothing available that I was looking for. I spoke to a sales person and manager, left my name and info as to what I was looking for and was told they would do a search and let me know if and when they found something. A couple days later, I received a phone call from someone who asked me questions about what I was looking for. I gave him the info. He asked if I wanted to finish a deal by this weekend. I told him that if the price was right, I would like to get it done. He said he would search other dealerships and let me know as soon as he found something. That call was never returned. I then went out of town and made a deal to purchase a vehicle at another dealership. The vehicle was ordered by the dealership and was due to be delivered 5/24. I was then told the vehicle was be in closer to 5/28. On 5/29 I learned that the vehicle was still at the factory and hadn't been shipped and no shipping date had been set. I returned to Tenvoorde and contacted Mike. Mike took charge, found me a vehicle and put a deal together for a 2015 model that worked for me. Mike's efforts and professionalism swayed me to do business again with Tenvoorde, something I swore I'd never do. However, I had worked with Mike on several occasions in the past and that is the only reason I returned. Mike made it worth my time!

Charles Young

Jun 4, 2015

service was great. I will bring all my service needs to Ford

Bonnie Schwartz

Jun 1, 2015

My first oil change. Everyone was very nice and helpful

Tim Jacobs

Jun 1, 2015

Maintenance on our Forte went really well. Guys did a great job, in a timely matter. Thanks again.

Daniel Stolt

May 29, 2015

Bob took great care of me. Took the time to search and find a used vehicle I was looking for, scheduled a time for me to come in, and had my financing ready for me when I got there. I would always recommend Tenvoorde, but this was my best experience yet.

Valued Customer Shank Constructors Inc.

May 29, 2015

the guys at Tenvoorde make it so easy for us. we just call with what we are looking for and they deliver.

Nate Stoeckel

May 28, 2015

The tech who worked.on my car was very knowledgeable and thorough. He did an excellent job and found an issue that was covered under warranty. Thank you!

Valued Customer Big Jim Enterprises Inc.

May 26, 2015

This 2015 F150 is my fourth purchase from Tenvoorde Ford in St Cloud, MN. My salesman Mike Bower continues to provide exceptional service before and after the sale. I will continue to purchase from Tenvoorde Ford as they always exceed my expectations.

Duane Scepaniak

May 25, 2015

When shopping for our Mustang we shopped all over the nation. we thought about buying from the metropolitan area but are sure glad we purchased our Mustang locally. We had knowledgeable sales people assisting us when ordering our Mustang in February we were anxiously waiting for it to come. It sure is a beautiful automobile thank you Ford, looking for great service from our Tenvoorde dealership.

Russell Stang

May 20, 2015

Had vehicle serviced at Quick Lane. Had them rotate wheels and noticed they were using air impact tools to tighten lug nuts. Should have said something right away. Now experiencing slight vibration at highway speeds.

Dave Herzog

May 19, 2015

We were traveling through the area when we needed emergency service. We took our Ford F350 Diesel in and we were back on the road in just a few hours. We were amazed they got us in quickly - found the issue - took care of the issue - and had us back on the road -- all while our cat who was traveling with us slept comfortably in the cab of the truck! The fee was better than we expected. All in all it was a great experience - other than the original emergency issue!

Gary Sundermeyer

May 19, 2015

Service was provided as planned, no hidden surprises.

Richard Nothnagel

May 19, 2015

purchased a set of tires at a great value for my explorer,,,was disappointed tho that the tires weren't wiped clean after installation,, ,,at home I dressed them with armour-all

jlm

May 18, 2015

The staff was very helpful and friendly. Provided solid advice on the purchase of tires, included information on rebates and promotions to save me money! Indicated which repairs should be done immediately and which repairs could wait to spread out the cost. Appointment scheduling was convenient and efficient.

Valued Customer Deco Tool Supply Co.

May 18, 2015

Staff is always friendly, helpful etc..The only problem I have is that no matter how small or large the repair you need the vehicle from early morning and I usually get it back at the end of the day?

Edgar Wacha

May 13, 2015

I have been satisfied with the service I receive at your dealership.

Ellyn S

May 11, 2015

I brought my vehicle in for an oil change and to have the brakes checked, I ended up with new brakes, roters and tires, amazingly it didn't cost an arm and a leg! The buy 3 get 1 tire free is SUCH a GREAT deal!!

James A Vogel

May 8, 2015

We were extremely pleased with the professionalism and open communications from the Tenvoorde staff. Ford customer service is also job one!

Rick Stang

May 8, 2015

Quicklane did an awesome job with the lowest price on tires!

Sanford Emery

May 7, 2015

I was early but you were still able to get me in with a very short wait. Thanks!

Allen

May 6, 2015

Always impressed with the quality of the work they do at Tenvoorde when I have my truck detailed. Keep up the good work!

Daniel Crowley

May 6, 2015

Service on vehicle was great!They have always done great work!

Scott Gallion

May 6, 2015

It was as great as usual, have never had any complaints about the work performed at this facility, others yes but here not at all.

Thomas Walter

May 5, 2015

Continued maintenance with my older model Explorer is appreciated. Appraising me of issues and costs allows me to decide how much I want to put into it anymore. Diagnostics of alignment issues has proved accurate as vehicle drives much smoother.

Mark Moe

May 4, 2015

Bought a King Ranch F150. Love it! Hassle free service and salesman explained everything very well.

David Waletzko

May 1, 2015

Mike Bower should run for president. This is the eleventh car I have purchased from him and will do so until we are both deceased.

Jim Wasnalas

May 1, 2015

Received a free oil change with the rewards program and the service was quick and professional.

Robert Willhite

Apr 30, 2015

Thework on my Mustang was done in a professional way. TenVoorde personnel were courteous and did their jobs in a way that I have been accustomed to. Thank You!!

Sharon Oliver

Apr 30, 2015

I could get in quickly for an oil change and tire rotation,and was able to walk to a restaurant to eat while waiting for my car. Would like to see that the spare tire is checked and part of the standard list of services when tires are rotated rather than having to ask that it be done.

Katie

Apr 29, 2015

I always receive excellent service when I bring my car here. The staff is always friendly! I really like that I can just 'walk in' as I find it hard sometimes to make appointments. The wait time can be a bit long but that's what happens when you just walk in! I'll take quality over quantity any day!

Bonnie Bush

Apr 28, 2015

oMG the service tech was wonderful handling my service call and helping to get a door ding repaired. I could not be happier! Thank you Sooooo Much!Bonnie Bush

Maxine Buttweiler

Apr 25, 2015

The staff was real informative. They let you know what they suggest & then its up to you.

Dianne Hornung

Apr 24, 2015

Appointment date and time were very convenient. Appreciated the availability of a ride home.Car was completed at the stated time.Friendly staff.

Judith Stauty

Apr 24, 2015

2014 Focus Hatchback Titanium, love the car, the Focus rides like a full size car, has a sporty look, great on gas mileage and is very affordable.

Valued Customer Erickson Electric Company

Apr 24, 2015

the service writers are always friendly and make you feel like you are their only customer. thanks

Deborah Durken

Apr 21, 2015

The guys are always very friendly and thorough with their work. And I always appreciate the car wash too. Thank you.

Kirsten Nestaval

Apr 21, 2015

I recently purchased a 2014 Ford Focus and traded in my 2004 GMC Envoy. My experience could be summed up as all around excellent! All the staff, especially Darin, were incredibly helpful and very friendly. Before driving away in my new car, Darin made certain that I understood every tiny function and that I had his number to call if I ended up having any questions. My family and I had en excellent experience and I know that we all would be likely to recommend Tenvoorde to others.

Steve

Apr 20, 2015

The dealership as a whole was very helpful. Two salesmen, Used Car Manager, Owner, Finance and even wholesale buyer made extra steps to complete the process.

Lou Ann Jost

Apr 18, 2015

Everyone was very nice and it got done by the time they said

Kenneth Stang

Apr 17, 2015

2011 f150, the service was great and the staff are always very helpful especially ken in parts.

Shari E.

Apr 17, 2015

My sales person, Jared was awesome. He was helpful and not high pressure in his sale. He thoroughly reviewed the features of my vehicle when I picked it up. He had everything ready for the finance office so I was able to get out of the dealership quickly and efficiently! Thanks to Jared for taking the time explaining everything, but allowing me to choose exactly what I wanted!

Dennis Ackerson

Apr 16, 2015

WE BOUGHT A USED 2008 MERCURY MARQUIS,WITH 25K ON IT. IT IS IN NEAR PERFECT CONDITION. I HAVE NEVER HAD A CAR THIS NICE B4,SO I WAS VERY CLEAR ON NOT WANTING ANY NEW SCRATCHES,DENTS,ETC. I ASKED CHAD TO KEEP THE CAR INSIDE OVERNIGHT AND THE NEXT DAY. HE WAS VERY WILLING TO DO SO.WHICH WAS GREATLY APPRECIATED BY ME. THE MAINTENANCE WAS ALL DONE IN NEAR RECORD TIME. GREAT JOB CHAD AND TENVORDE!!!

Kathleen Dvorak

Apr 15, 2015

Disappointed in the car wash. White water spots all over car & windows!

Michelle Kluver

Apr 15, 2015

I needed a new key for my car and Tenvoorde did a great job getting me one

Tyler Lavoy

Apr 14, 2015

F150 2014 ecoboost xlt. absolutely love it. first time ever buying new and longtime ford owner.Thank you so muchTyler LaVoyMidwest Fur Dressing LLC

F-150 guy

Apr 12, 2015

I never thought I would say that but.....Just driving by and saw "The Truck" on the lot. Met Andy Maruska and a couple days later drove home in a new (used) truck. Andy is personable, very knowledgable, and low pressure. He gave us time to think about it and make sure that the deal worked out in our best interest. I will not hesitate to contact Andy and Tenvoorde for my future business.

Thomas Deadrick

Apr 10, 2015

Very helpful sales staff, Jim was excellent in explaining models and options on pick up.Very smooth process from test driving to final purchase.Thanks Jim Schall

Trina Orton

Apr 9, 2015

When I went in to look at a vehicle, I was greeted by Andy. He was amazing and courteous and made sure that I and my family were comfortable. He let us test drive a Tucson Hyundai, and didn't bat an eye at letting us take it to our mechanic. After finding an issue wrong with the vehicle, Andy really went the extra mile in making sure it was a repair I wouldn't have to pay for. He was conscientious and cheerful, and he didn't treat me like a stupid woman or try yo upsell me on extra accessories or something out of my price range. I really appreciated working with him and would do so again. I still have the Tucson and love it.

Alan Reischl

Apr 8, 2015

Did a thorough analysis of my brake problem and gave honest candid feedback. Price charged was fair and service turnaround time was excellent. Great people behind the counter have been serving up one stellar experience after another!

Arthur Santti

Apr 8, 2015

I purchased a 2014 Ford Focus. The service was excellent. Darin greeted me at the door and was very helpful. Everyone I talked to was pleasant and informative of your services.

Adam Moscatelli

Apr 7, 2015

2014 F150 XLT. The service was better than I thought it would be for a dealership, and the staff were very helpful.

Brenda Vaverek

Apr 7, 2015

Purchased a 2014 Ford Edge. Told Dan what I was looking for and he showed me this vehicle. We have purchased many vehicles from Dan and he has always been helpful. He is a great asset to your company!

Diane Mcgrew

Apr 7, 2015

Very friendly, professional and timely service. Thank you

Lynn Vogt

Apr 6, 2015

Taurus 2015Great service.Staff was very helpfulWould continue to do all my car purchases here in the future.

Scott

Apr 6, 2015

Let me start by saying I despise buying cars, I would rather move and do it by myself, than buy a car. However, Mike Tenvoorde and Darin Ennen were excellent, very professional, and they knew and respected the fact I didn't want to play the "car games" consumers fear. I was in and out of the dealership in under an hour in my F150.

Bernadette Atzl

Apr 3, 2015

My 2014 Ford Focus needed the clutch mechanism replaced. The parts were on back order but I was kept in the loop as to when the parts would arrive. Once they did arrive, I received a call to schedule a time to have the new parts installed. The service is already great, not only for this appointment but on previous appointments too. The staff is always friendly and helpful.

Jon Henson

Apr 1, 2015

The guys were helpful and did what I asked. Thanks

Kenneth Farrell

Apr 1, 2015

Bob did a great job. His knowledge of the vehicles, simple negotiations and low pressure demeanor sealed the deal.

Valued Customer Full Spectrum Finishing

Apr 1, 2015

Everything went pretty smooth.It isn't our first car/truck from them and not our last

Christopher Osten

Mar 31, 2015

The car buying experience at Tenvoorde Ford was terrific. Unlike many other dealerships, everyone at Tenvoorde (and I mean EVERYONE) was genuinely friendly, helpful and fair. That appears to be the exception rather than the rule these days. Kudos to all staff; it made purchasing a vehicle an easy process; my new car is great! I highly recommend Tenvoorde.

James Anderson

Mar 31, 2015

the dealership is great, but I have one complaint that is give the customer the rebate upfront don't make the customer do a computer generated rebate or have to send in a computer generated form for rebate some older folks aren't computer savy.

Timothy Matthewson

Mar 27, 2015

Car looked like brand new when I picked it up. Inside and outside!

Jeremy Zylla

Mar 25, 2015

The staff I talked to, listened to me, and helped me. I'm thankful and grateful for that.

Jonny Meister

Mar 24, 2015

You guys are always so accommodating. Great follow up. It's nice knowing everyone by name and vice versus.

Ben Egger

Mar 23, 2015

My service advisor, Steve Rogge is the best! He goes through everything with me and takes the time to review things that need to be addressed. He also contacts me whenever something turns up as a concern, while my truck is in for service. On top of that, he makes arrangement for a service shuttle to get me to and from work whenever needed. Thanks Steve!

Lorrie Holmes

Mar 20, 2015

Thanks were fine until we went in and got undercoating and license plate. Left without license plate.

Russ Atkinson

Mar 20, 2015

Oil change. Simple. Took care of my need. Explained my rewards balance

Gene Olson

Mar 18, 2015

I purchased a 2014 Ford Focus. Initially I felt frustrated because I had some concerns with the sales person I was working with. As soon as I explained this, Tenvoorde went above and beyond to make my experience a great one!!

Kerry Ferrario

Mar 18, 2015

I bought a brand new Ford Focus. The staff was very helpful and willing to work with me and find exactly what I wanted for a reasonable price.

Erin K.

Mar 16, 2015

I absolutely love Tenvoorde :) From my past employment (5 years ago) to now my time as a customer (2 vehicles!) The service center is great, sales staff are honest and genuine, and the dealership provides an exceptional experience. Thank you! Special thank you to my friend and now RETIREE, Dave Schultzetenberg.

Lorrie Holmes

Mar 13, 2015

Ed Manning was great assistance with uor 2014 Ford Focus. He was not too pushy but knew how to make the sale. Very good experience.

Eric Hanenberger

Mar 11, 2015

Staff was extremely helpful! They were very thorough, upfront and friendly.

Eugene Devowe

Mar 11, 2015

have always been pleased with the work done and those doing the work. Would recommend to others.

Gary Stroeing

Mar 11, 2015

The staff is always helpful and very professional.

Jeffery Brown

Mar 11, 2015

Very Helpful and made sure we were informed in all matters of the new purchase.

Mark Whittington

Mar 11, 2015

My repairs and parts addition was done in record time, just as I have come to expect from Tenvoorde Ford. They get me appointments quickly when I need them and they are always on time when I show up for the appointment. The service people are courteous and easy to work with. Awesome job!

Mr. Schmid

Mar 11, 2015

Great. Got me in last minute. They stayed open 10 minutes past closing so they could wash my car.

David Baldwin

Mar 10, 2015

The entire team did a great job, with John Lundgren leading the way!Thanks!

Donovan HofsommerSandra Hofsommer

Mar 10, 2015

It was very thorough. The people we worked with were both friendly and professional.

David Koester

Mar 9, 2015

The sales staff was helpful in answering my questions and meeting my needs. Things were handled in a timely manner.

Carol

Mar 6, 2015

This is a smaller dealership that was fast, efficient, and able to sell me a car. They communicate quickly and promply. They were busy...on my purchase day there was no wasted time. Negotiation on the bottom line was professional and fair. Signing the financial documents was fairly efficient and organized. I liked the bags for cleaning out the car I traded in, they will make great shopping bags. Good experience. I was disappointed that the 2015 models were not on the floor to view by March 1.

Timothy Pierson

Mar 6, 2015

Darin is the man. You need a car. Go to him and get it done. Hard to find a sale person as no non-sense and efficient as he is. Test drive, pricing and sale was done within 2 hours.

Hutch

Mar 5, 2015

I was very satisfied with Charlie's knowledge of the features and operation of the 2015 F150 and his general sales approachLess than totally happy with disclosure of lease price basis vs. purchase price. Bad surprise in the finance office. Seems a disconnect between sales vs.management approval step vs. finance / closingGood group in general but reminded me they are still car "dealers"

Barry Christensen

Mar 4, 2015

The truck looked like I just bought it. Great job!

Jason Knutson

Mar 4, 2015

the service was good and friendly and no pressure. i go back anytime for my car repairs and questions

Jeffrey Dagle

Mar 4, 2015

We found a Ford F-150 on your lot on Sunday, emailed an information request, applied for financing online, and drove the truck home Monday before dinner. The only hiccup was that the financing application we submitted online on Sunday never came through, but it didn't slow the process at all.

Nicholas Roche Ennis

Mar 4, 2015

I found the exact vehicle I was looking for and got a reasonable deal on it. Overall very happy.

Richard Nothnagel

Mar 4, 2015

2013 explorer was serviced,,brakes,,serpentine belt and oil change etc,

Thomas Hoeft

Mar 4, 2015

Sorry I don't have a lot of time to have answered these questionaires. But to be brief, as always with Tenvoorde I get professional courtesy and workmanship.

Dale Wilson

Mar 3, 2015

i purchased a new 2014, f150----the people were friendly, knowledgeable and worked hard to make the sale----i feel very confident that everything will turn out fine---

Dawn Wasserman

Mar 3, 2015

Your quick lane staff were very helpful. I needed a new wheel and tire. He went online and found a used wheel, which saved me money. Service was completed in an acceptable time frame. As always, the quick lane staff were courteous and helpful.

James Goebel

Mar 3, 2015

The gave me a straight forward explanation of the issues going on with my vehicle.

James Noyes

Mar 3, 2015

I have a six month old Ford Fusion. Brought it in for its first check-up and detailing. Looks brand new!!!

Leroy Justin

Mar 3, 2015

2015 Fusion. Excellent service. ..........................

Lois Vernier

Mar 3, 2015

I just purchased a new focus from Tenvoorde Ford. I went there really dreading the whole car buying process, expecting to spend the better part of the day there. I was really happy with how quickly the process went. The entire staff made you feel welcome. So now I have high expectations for the future service I will receive with maintenance on my new car. So keep up the great work.

Aaron Nelson

Mar 2, 2015

We had a great experience. The salesman did an excellent job!

Kathy Gerdts-senger

Mar 2, 2015

Pleased, as usual, or I would not keep coming back!

Lloyd Frank

Mar 2, 2015

came in for an oil change and got the works package instead went very well and fast thank youonly problem with it all was the quick lane web site it needs to be more simple

Rick Stang

Mar 2, 2015

I was in and out in about 1/2 an hour. They kept me posted on how it was going and about how much longer it was going to take. No problems and no surprises just good clean service.

Mark Spichke

Feb 28, 2015

The staff was friendly and the work was in a timely manner.

Pamela Becker

Feb 28, 2015

Mike was very helpful and kept me updated! I appreciated him and that he made sure I had a rental car.

Diana Dale-Hargraves

Feb 27, 2015

I had both a fuel induction service and power steering flush service performed. This was done in a very timely manner, about three hours. And the staff were professional and friendly. Appreciated the congenial driver who gave me a lift back to my home, too.

Robert Champa

Feb 27, 2015

Excellent dealer and employees. My salesman and others were very helpful.

Timothy Woods

Feb 27, 2015

Steve Rogge is the best in the business,he is the reason I will be back to service the Truck very knowledgeable prompt and knows his job. The issue I have is I have never paid more for a vehicle in my life, and I have had more expensive issues with this truck starting from the beginning... It's a 6.0 diesel, with history that ford just won't talk about.. I'm At a point of going to Toyota or Chev for my next purchase!

Charles Seelen

Feb 26, 2015

Fast and courteous service. Checked everything very well. Even rotated tires.

Jennifer Maurer

Feb 26, 2015

Our salesman, Jared Shierts, was great! Very knowledgeable in the Ford product, in tune to our wants/needs and is clearly good at multi-tasking! My husband and I both got a new vehicle. I got a 2015 Ford Escape SE which is exceeding my expectations and he got a new 2014 Ford F150 4 Door Crew Cab and he Loves It!! He opted in for the spray in bed liner and undercoating. It is a truck, after all... We would purchase our next vehicle and recommend others to Tenvoorde Ford.

Claudia Germann

Feb 25, 2015

I got to quick Lane when it opened in the morning and was seen right away. The service manager showed me the air filter so I'd know first hand that it was in good shape. My records indicated that the wheels needed to be rotated, something I don't have to keep track of. My only disappointment was that my car did not get washed nor was there an explanation or notice.

Gerald Lavoi

Feb 25, 2015

Just a quick drop in when my turn signal light went out while driving to Walmart. They got me right in and I was back in the road in less than 30 minutes. Appreciated the quick service and was amazed that the car had been unexpectedly washed in that short period of time. Thanks.

Joan Wood

Feb 25, 2015

We really enjoyed doing business with Tenvoorde again!!

Michael

Feb 25, 2015

The process of getting my truck fixed took 2 or 3 months. It started with communicating with a regional rep named Paul who directed me to contact Chad at your dealership. After a few failed attempts to reach Chad I opted to make an appointment online through that system. When I arrived at the dealership I was unable to find Chad and began working with Dave. The truck was looked over and a TSB was located that needed to be performed. Parts needed to be ordered and I was assured I would be contacted when the parts arrived in roughly a week. After a few weeks I spoke with someone in service who informed me Dave had switched to parts. I asked to have Dave contact me. Dave eventually emailed me and said I would be working with Chad again to get my service set up. Chad and I emailed and set up an appointment which I made sure to confirm with Chad. The day of the appointment when I arrived in the service department there was no record of my appointment and Chad was not working. Luckily Mike was able to contact Chad and confirm that I was supposed to have an appointment and then put in some time to make sure I could get my truck fixed. Mike was very helpful but every encounter with Chad was poor.

Patrick Thiry

Feb 25, 2015

Darrin was an excellent sales rep, he followed through with every discussion and made sure the process went smoothly. Excellent experience, will recommend Tenvoorde to others.

Paul Ludowese

Feb 25, 2015

You guys did well, I liked how you could get me in right away it's nice when I work the midnight shift and don't have a lot of time with sleeping during the day. Maybe the personnel could be a little more personable, and acknowledgeing of your presence. Maybe a little more smiling.

Rita Danielson

Feb 25, 2015

I purchased a 2007 Mazda6. Within 3-4 days of purchase I noticed a burning oil smell coming from the car, and transmission was slipping going into first gear. The service department was great from the first phone call-listened intently & had all my concerns ready to be checked when I arrived at the service department. Bringing the vehicle in I got a phone call within a day or two from the service department explaining that there were many/major oil leaks from engine and it needed a transmission. They explained they weren't sure what the sales department was going to do as the cost of repairs was greater than the purchase price of a vehicle. They were honest, friendly & courteous. I felt both the Service & Sales Departments were there to help me. The car was not worth the cost of repairs & would actually cost Tenvoorde more to repair than to junk/send to Auction. I then found another vehicle that my sales man (Charlie) & his manager helped me get into. I'm very happy with my 2008 Ford Focus...when/if it needs repairs and regular maintenance I will be using your Service Dept. Also my next "new to me vehicle' will be purchased at Tenvoorde.Thank you for your help!

Barbara Johnson

Feb 24, 2015

Service was good. Very nice to use the discounts. Wish we could still get the car wash.

Daniel Krystosek

Feb 24, 2015

I really like my truck! and sale person very helpfully what I need.

Kevin Gradin

Feb 24, 2015

We bought a service contract when we got the car. Less hassle down the road.

Alan Karasch

Feb 22, 2015

Will no longer recommend anyone to Tenvoorde Ford because of what happened to our son who was the Service Manager. Service has always been good but we will no longer do any business with Tenvoorde

Dylan Thornborrow

Feb 20, 2015

We always dread buying a new vehicle because of the usual hassle of dealerships. Shopping and buying from Tenvoorde was completely different! Thank you for making this experience enjoyable.

James

Feb 20, 2015

Sales staff were awesome. They weren't pushy, there wasn't any games played. The price advertised was the best price. I would highly recommend purchasing from Tenvoorde Ford.

Ryan Schwartz

Feb 20, 2015

Mike Bower and Caleb Nelson were both very professional and very helpful in making it a smooth transaction. The truck was set up beautifully with my accessories and we couldn't be happier. Thank you!p.s. Mike even text us pictures of our newborn F-150 getting unloaded from the hauler. :-)

Adam Sandhurst

Feb 19, 2015

Chad is outstanding in the service department. Timely, honest, and always looking out for the customer!

Chad Hauck

Feb 19, 2015

The overall experience of purchasing my 2015 Ford Fusion was painless and headache free. I have sworn not to buy from dealerships in the past, due to high pressure sales tactics. This is not the case with Tenvoorde Ford. The staff was friendly and welcoming when I walked into the showroom. The salesman, Jim, was very helpful and was able to help me find the right car. Not the car that costs the most, but the right car. I will recommend Tenvoorde Ford to my family and friends.

Samantha Weber

Feb 19, 2015

Charlie was very helpful in helping me pick out the car. Test drive, free oil change, and just talking to us while the car was getting financed

Truck fanatic

Feb 19, 2015

I recently purchased a 2012 Ford Escape, which is my forth vehicle purchased from Tenvoorde Ford. Once again the entire staff was wonderful! I didn't feel rushed or pushed, all of my questions were answered, and the whole process was done in a timely manner. As since my first purchase in 2000 I will continue to refer my friends to Tenvoorde Ford!

Gail

Feb 18, 2015

Yesterday I had the oil changed and a check-up for our Ford Fusion before we leave on a three week driving trip to FL. I also requested that our Weather-Tech floor mats be cleaned of the winter salt that is put on our roads in MN. Everything was done completely to my satisfaction and in good time. The employees were very friendly and thorough. I received a ride home so that I did not need to stay at the dealership. The price was reasonable too.

Jaime Fuchs

Feb 18, 2015

I purchased a 2015 Ford Escape from Keith McCain and I was very happy with the help he provided me. Keith brought the vehicle to my work so I could take it for a test drive, and when I decided to purchase the vehicle, he again brought it to my work along with the paperwork for me to sign. I truly appreciated that he did that for me; he made buying the car very easy for me! He was very helpful with any questions I had/have. I feel like he was very honest and did not try to get me to purchase something that I did not need or could not afford. I will definitely recommend Keith & Tenvoorde's to anyone looking to purchase a new vehicle!

Marcia Heidgerken

Feb 18, 2015

all the staff is so helpful and friendly, we used the courtesy car too and the driver was great

Tracy Wheeler

Feb 18, 2015

I have been getting my fusion hybrid serviced at quick lane for the last 2 years and I wouldn't take my car anywhere else. The staff is very helpful and informative as well as polite and professional. The waiting area is always clean with free WiFi, coffee and bottled water. Epitomizes customer service!

Allen

Feb 17, 2015

Service adviser Mike kept me updated on the status of my truck. The service department diagnosed the problem quickly, took care of the issue, and I had the vehicle back later the same day, it felt like driving a new truck! Thanks! Dealership service costs a little more, and may not always be a good value, but I appreciate that they are familiar with Ford vehicles and can quickly recognize repeat issues, and know how to resolve them.

Augustina Bue

Feb 17, 2015

I had asked the mechanic if he would put my blinker light in that I bought some place else & he didn't. Nor did I get my light back.. Overall, they did good though. Thanks.

Cathy Barden

Feb 17, 2015

We purchased an F150 from Keith on Valentine's day. What a sweet deal! As much as I have been a fan of Fords my entire life, it truly is the customer service that keeps us coming back to your dealership. From sales to accessories to finance to the service department, our experiences have been top notch. Your team works together, anticipates customer needs and doesn't make it feel like there is any pressure to buy anything. Thank you for making me feel at home, even though I only come around for a vehicle purchase every 5 or so years.

Cheryl Ploof

Feb 17, 2015

Oil change at quick lane was good as usual. Only bummer was that the car wash was closed and I really need a car wash. Otherwise great.

Cindy Johnson

Feb 17, 2015

I have a Ford Explorer with 12K miles and the breaks began squeaking. Upon drop off I got the feedback, "FYI, this break pads are stiffer than "normal" pads and they tend to make more noise". I remained calm, but inside wanted to vent. The vehicle did not do that when I bought it, millions of other vehicles don't make a loud squeaking sound while breaking and I thought it was a line to cover your side, incase it would cost you money to fix it. At the end of my service, the tone was quite opposite. I was informed there was a lot of packed dirt in the pads, and they cleaned everything out. I was told I wasn't going to get charged, and the ticket would remain open for two weeks. If I didn't call back, he would assume the issue was fixed~and so far, it's been resolved. I am very happy I wasn't held responsible for a charge on my new Ford Explorer. Acura wasn't as customer friendly, and that is why I decided to shop locally at Tenvoorde Ford. I've heard you stand behind your vehicles, and strive to make your clients happy so they will return. If this type of service continues, I might never leave the Ford family:-) Thank you!

David Finken

Feb 17, 2015

Bought a 2011 edge. Luv it!'!!!!!!Everyone was great!! Looking forward to a long relationship!!

Dorothy Hood

Feb 17, 2015

Our sales representative was very friendly and very helpful, he listened to our needs and wants and did not try to sell us something we did not want, that is huge for a person looking to buy a car, he instead listened to what we wanted and did his best to find it for us and it was not easy but he actually found everything I was looking for in a car. He did not give up and made us very comfortable the whole time, your whole staff was very friendly and kind to us. My husband and I are very happy with our purchase and the courtesy that was shown thank you so much and one more thing his honesty was amazing he never tried to hide the cost or tell us anything different than what was on the paper and explained everything to us in detail very happy with the service.

Martin Amos

Feb 17, 2015

Bought a Ford 500. Staff was friendly, helpful, and informative. Fair price.

Erik S.

Feb 16, 2015

Fast, friendly Proscess. No pressure staff was pollite and to the point

Shawn Williams

Feb 16, 2015

There is a reason I drive 2 1/2 hours to St. Cloud from my house to get my truck serviced at Tenvoorde- GREAT SERVICE.

Suzanne Ross

Feb 16, 2015

Very polite and helpful. Quick service without a prior appointment.

Tom M

Feb 16, 2015

Ed ManningWas very helpful in finding us a 2014 Ford Edge that will suit our vehicleneeds for many years.Thanks Ed.

Dean A

Feb 13, 2015

The online pricing was very competitive, and they stuck with the prices. The trade in price was fair and the deal was made on the first time. NOT like everyone else who requires 2,3,4 ridiculous trips to "go see my manager". Another part of the experience that important to me was the swift purchase process. With some up front information shared over the phone the day prior, my sale took place very quickly at the dealer with little or at least low pressure for upselling.Very satisfied. Telling everyone.

Roger Moore

Feb 13, 2015

This visit was no different than previous visits. Service, both customer and vehicle, were OUTSTANDING. Tom and the maintenance folks did a terrific job as always. I also really appreciate that youall provide transportation while the vehicle is being serviced. Thanks for everything!!!Sincerely,Roger

Dennis Brown

Feb 12, 2015

2013 f150service was excellent, on time and staff went out of their way to help.no complaints.

Kevin Mcgraw

Feb 12, 2015

a truly exceptional experience. Jim made us very comfortable and feel very secure in our decision.thanks so much!

Jenny Erickson

Feb 11, 2015

The service Staff was very courteous and listened to what all of our concerns with our fusion were. Took care of all of our issues.

John Kurkosky

Feb 11, 2015

The Service was Great, We are always taken care of very well! All my requested concern's were answered and explained very well and I left feeling confident in my vehicle! Thank you very much!

Kenneth Plante

Feb 11, 2015

We have always been treated with respect at Tenvoorde's. We have almost always had Fords to drive and find them to be reliable vehicles. We have no complaints.

Kimberly Feist

Feb 10, 2015

Everyone was very nice and friendly and very helpful.

Travis Lukach

Feb 10, 2015

Once upon a time a young college student couldn't drive his car because it finally broke down to where the repair cost more than the car value. He was taken car shopping to a used car lot (not yours sadly) and he picked out the '06 Focus there. He loved, he drove it and it stayed reliable for the years he had it. Then he had to pass the old Focus off to his sister and get a different car to drive. A couple years later he got his classes finished and he got a full-time job. He then wanted a new car, he was split between the Focus and Fiesta. But when he went to the dealership and was told of the features of the '14 Focus and test drove it, he wanted it. The sales rep was very helpful and got the color he wanted and everything. He even got the local bank to help him finance it. He was very happy and the car held up in its first winter storm.Okay, I'll drop the gimmick. Everything was great, I would say that the process took awhile but it was worth it. Thanks for everything.

Bob R

Feb 9, 2015

Customer service was good with follow-up and concern about what I needed and whether my needs were met. I would recommend this dealer in the future. Fair and honest.

Thomas Walker

Feb 9, 2015

I have a Platinum package on my 2013 Taurus. Every single time I come in to have cleaning, etc. done (which I have already paid for) I am told it will take 2-3 hours. I need to 'rent' a car as I don't live in the area so have driven 30 miles to have this done and I'm not happy about having to pay for a loaner car, which is the least of the issues. Every single time it takes 5-6 hours! Now, I may need an oil change, etc. when I have this done because it is after all 30 miles away but they do know this when I get there and always it's, probably 2-3 hours. And it always is 5-6 hours. So, not only did I pay for this service, so no need to take 'paying' customers first, but I have to spend on a rental car and then I have to 'shop' for 5-6 hours, lunch, etc. I do not enjoy shopping or lunching, especially by myself. Had I known this would be the case, I would not have spent the extra money on the platinum package. I love Tenvoorde Ford for all other things, we have purchased another vehicle in the meantime but would never go for the extra anything because of the time it takes to get the vehicles serviced. The people are all so nice, but the time is just not worth what I've paid. I have to take a whole day off work and then spend extra money for the day. Not good Ford!

James Anderson

Feb 7, 2015

Tom the service advisor was very helpful, they did a great job on the warranty work. I was given a loaner car because they discovered an additional problem. Your service advisor went out and above to help me out. the service work was outstanding. the only complaints i have previous was one panel was not put back on, and this last time the clock was not reset

Michael Patten

Feb 7, 2015

Only items that were necessary were recommended during the servicing of the vehicle. The work was done quickly.

Nordy Nelson

Feb 7, 2015

Service to the truck was just fine. It was the delay in getting things done when I expected to get the truck back that same late afternoon on Monday. Someone else was put in front of me to get their vehicle done. Delayed getting my vehicle back to late Wednesday PM.

Sheila Lokken

Feb 6, 2015

The people are so nice and friendly! I feel as though I am getting a small town service!

Victoria Peil

Feb 6, 2015

The service was amazing! The guys in the service department are very welcoming and friendly to the customers. The vehicle was "fixed" fast and I was called with an update. We worked with Tom and Chad and the transportation guy (he was SUPER nice). I hope to not have to come back (that would mean vehicle issues) but if I do... I know it will all be taken care of! Thank you! Andy was our car salesman and he did a great job! I am a very indecisive person and he was patient and answered all of my questions. I was very impressed. We will be buying our next vehicle from him (in a few years).

Bernadette Atzl

Feb 5, 2015

I brought my 2014 Focus in for routine maintenance and 2 other issues I was having with it. The staff was very friendly and helpful and gave me status reports throughout the day.

Chad Kaushagen

Feb 5, 2015

Guys at QuickLane made it very easy for me. When they called to rteport other concerns, no pressure, just facts!

Connie Johnson

Feb 5, 2015

I bought a new truck recently. From beginning of the sale to the end, every person involved was helpful, knowledgeable and friendly. I love my new truck!

Cynthia Schneider

Feb 5, 2015

the courtesy shuttle worked out very well. timed it perfectly

Darin Ennen

Feb 5, 2015

Craig in the Quicklane is always a pleasant face to see. He is always on top of getting my car done in a timely manner. A big thanks again:)

Mark Chlan

Feb 5, 2015

This was a detailing only. It was PERFECT. They found a dollar under the seats and left it nicely for me in a cup holder. I was VERY IMPRESSED with the detail and the perfection of the cleaning. Give the crew a raise!

Marlene Husen

Feb 5, 2015

Service people were friendly, professional and clear about what was going to be done and about how long it would take.

Elizabeth Lochen

Feb 4, 2015

We had a positive experience. Happy with the new truck we bought

George Banovetz

Feb 4, 2015

I took explorer in with 124K miles and had them check things out. They found a # of areas that needed work and gave me a # of options from which I picked what I felt was good and affordable. Quality professional service completed that day.

Jonathan Wilson

Feb 4, 2015

2009 Ford F350 Super Duty. The only thing I have found wrong with the truck was leaky lower radiator hose. Everything else was good.

Stephanie

Feb 4, 2015

Fusion, I was very impressed on the quality of work done as well as how they treated me. I felt totally respected and that they were going that extra mile to ensure I had quality work and treatment. I recommend them to everyone as they are very good!

Brenda Liestman

Feb 3, 2015

Chad was great in keeping me up to date due to service delays with lack of fitting part.

Derek Patnode

Feb 3, 2015

The sales person I delt with was an excellent professional person he wasn't pushy at all I would recommend him to many of my friends if they want an awsome experience

Estelle Gunkel

Feb 3, 2015

Top notch, as always. Very customer service oriented - everyone I came in contact with.

Jim Gerchy

Feb 2, 2015

Prompt, professional service from top to bottom. The owner really cares about his customers.

Justen Burgeson

Feb 2, 2015

I have a 2013 F-150 that I purchased last year from Tenvoorde; love the truck and was very impressed with the salesman I worked with and the whle experience while there was great. All staff are very professional and helpful.The Quick-Lane service center has also been a great experience for me; being open on Saturdays on a come whenever basis is very nice since I live a couple hours away from the shop there. The technicians are very knowledgable and treat my vehicle excellent. I like the peace of mind I get from having people who know what they are doing inspecting/servicing my truck. Very impressed and will be back in the future for maintenance.

Nicole Strand

Feb 2, 2015

Very friendly service. Every person that we talked to were friendly and kind.

Paul Olmanson

Feb 2, 2015

Friendly service representative and service completed very quickly.

Paul Stanley

Feb 2, 2015

Steve and Mike and all the rest are so friendly and helpful.

Jesse Zajac

Feb 1, 2015

They were very patient with me, very polite in answering any questions, and did a good job keeping me posted on the status of my vehicle.

Ranger Girl

Feb 1, 2015

Went in to get a key made for my ranger. The total was less then I was quoted. Thanks for the help. I'll be back to get one more key made in the future.

Andrew Christopherson

Jan 30, 2015

Was in for warranty work. Wrong part was ordered so my car was there overnight. I was setup with a rental free of charge.

Corles Rainer

Jan 30, 2015

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Kenneth Plante

Jan 30, 2015

I have always had a good experience with Tenvoorde Ford. This experience/visit was no different. Chad was very courteous, pleasant, helpful, and was spot on when I came back to pick up my vehicle after service was completed.I especially like the ride to work option.

Basil Leblanc

Jan 29, 2015

Great staff, timely,freindly, Mike Asperheim is great to work with. Appreciated the ride and coffee on the way to work and the timely pickup at the end of the day. Great having the vehicle washed as well.

Colleen Larson

Jan 29, 2015

Service was good and service consultant Mike very helpful.

Jeremy Monnier

Jan 29, 2015

I came in earlier than my scheduled time and Tom M. helped get me taken care of and I was out before my actual appointment time. They were great to work with.

Robert Willhite

Jan 29, 2015

Iwas initially somewhat leery about the "Fast Lane" concept, But having used it myself and having brought my daughter there to service her car, I totally approve. They did an excellent job on my beloved Mustang, even fixed the front license bracket, and all at a reasonable price. Thank you!

Albin Holada

Jan 28, 2015

Every one did a excellent job. Keep up the good work.

Linda Agre

Jan 28, 2015

Airstream B-190 van. Wish I could get at wash at my service but vehicle is too high.

Diana Dale- Hargraves

Jan 27, 2015

Staff was their usual helpful selves. I also needed to work around a commitment that required a specific time to arrive, and the work was completed a little earlier. I also needed transportation to and from Tenvoorde and that was handled efficiently, too. Thanks!

Robert Hastings

Jan 27, 2015

Staff exceptional as usual. Been coming to Tenvoordes for 20 plus years. Service dept. is top of the line...Sales staff(Mike Bower) always a pleasure to deal with.

Daniel Vyskocil

Jan 26, 2015

Helpful, non pressuring staff, great year end deal!!

Jason I.

Jan 26, 2015

Very likely! We have had nothing but the best treatment all the way from car buying to car repairs.

Kayla Sattler

Jan 26, 2015

Service was good, someone was there to help me as soon as I got there

Thomas Stang

Jan 25, 2015

I purchased a Ford Focus and the quality of service was great from beginning to end!

David Foley

Jan 23, 2015

Vehicle is a 2010 Ford Mustang. They are very professional and do a good job. Though we are life long Ford customers and will continue to be and will continue to be Tenvoorde customers, even though there are other dealers closer. The relationship we have there is valuable. My only issue is with the Mustang itself. Though it is beautiful and has been a very fun car for my wife (a Red Mustang has always been her dream car) we have had a lot of problems with it. Its only driver has been a woman in her fifties and her driving has been mostly on the highway...in short, easy miles. I am disappointed in the number of parts we have had to replace.

Tom Baker

Jan 23, 2015

IT WAS COMFORTABLE...WITH 2TV`S ,THE COFFE WAS GREAT AND HOT.. YOUR CAR SALES PERSON DAN LARSON WAS VERY CORDIAL AND MADE ME FEEL WELCOME! THE PERSON THAT CHECKED ME IN MIKE ASPERHEIM MADE ME FEEL AS IF I WERE IMPORTANT...IN ALL IT WAS A GOOD EXPERIANCE...THANKS FOR ASKING...."TOM BAKER"!

Cheryl Knox

Jan 22, 2015

Ron, Kolin, and Caleb/Eric were great to work with. All were thorough in their explanations. We were diappointed that the granola bars were gone on both afternoons we were there, although the coffee was strong and hot.

Daniel Stolt

Jan 22, 2015

Service was great. They did an overall check of my vehicle and brought to attnention things that I did not know about, and had them all fixed while the vehicle was in the shop. Thank you.

David Pickard

Jan 22, 2015

Exceeded my every expectation. I simply couldn't have asked for a more thorough and complete service experience.

Lynn Klug

Jan 22, 2015

first oil change 2014 escape everything went fine until I had to enter 50 characters seriously

Margaret Gruenes

Jan 22, 2015

Staff was helpful and efficient when I transferred to a Fusion lease. Keep up the good work.

Yvonne Carriere

Jan 22, 2015

The staff were very friendly. They were extremly informative about the repair needed. The time they told me for the repair was right onetime. I did not use your courtesy car but very nice that you have it. Thanks for the service

Bryant Justin

Jan 21, 2015

The gentleman that helped us this time was a lot better than the last I would talk to him every time not that a hole that we did last time the guy with the pony tail

Daniel Nelson

Jan 21, 2015

Always enjoy Mike Asperhiem in the service department helping to get things done for us.

Randall Parker

Jan 21, 2015

Bought a new 2014 F-150 crew cab, sales staff was very helpful without being "pushy".

Gregory Ploof

Jan 20, 2015

I just like coming in and getting work done on my car and at the same time being able to walk around and look at new cars..

Julius Koepp

Jan 20, 2015

Salesman was very knowledgeable. He listened to what I wanted and provided me with exactly that. Finance was great.....quick and straightforward.

Kari Kuebelbeck

Jan 20, 2015

The staff was quick and helpful. Highly recommend!

Laurel Kelzenberg

Jan 19, 2015

very helpful and took care of my problem with great communication.

Scott Ralph

Jan 19, 2015

Very helpful staff! There was one small item that got overlooked, but your service coordinator handled it promptly. It would be helpful to have someone show us some of the basic features and how to customize things on our new car (2012 Nissan Altima). If you have someone available to do this, please have them contact me to schedule a time to go over things.Thank you!Scott

Alfred Wassermann

Jan 17, 2015

I found a basic trim 2010 Ford Explorer in excellent condition at a very fair price. All Tenvoorde staff were courteous, friendly, and helpful. This began with Brittany, who first promptly contacted me in response to my Cars.com e-mail enquiry. It continued with our salesman, Darin Ennen. The great service and honest responses Darin gave us will lead me to ask for him again when I am car shopping. Tenvoorde's great service continued with Colleen in finance, Service Manager Jay Peterson, and Erik in accessories.

Michael Sellner

Jan 16, 2015

Thanks to everyone at tenvooder who helped me with getting my nissan xterra I love this suv already. I was thinking I was gunna miss my truck but no! You guys are great the best experience I've every had a dealership I'm always gunna be coming back when I'm ready for a new one. Thanks again Mike

Paul Voigt

Jan 16, 2015

Your technisions got my truck in at my scheduled time and completed my service work in a reasonable time

Peter Coborn

Jan 16, 2015

The procedure was done in a prompt and efficient manner.

Timothy Tasto

Jan 16, 2015

Dave Welch, Steve Rogge, Laura Winkelman, Dave Holt and Deb Tenvoorde have always provided my with SUPERB support. I suspect other individuals at Tenvoorde Ford are likely equally competent. However, without going into excruciating detail, I am somewhat concerned about the product (i.e. the car) itself. The fuel pump on my Taurus failed at about 53000 miles. It appears to also have a seal-leak on the engine and possible failing control board (for the instrument panel). I find this to be of some concern, with the cost of repairs significant. My parents have an extremely well-maintained Crown Victoria that has required the replacement of 2 intake manifolds and failed transmission with less than about 70000 miles on that vehicle. These are expensive repairs that should not be expected on well maintained cars and at the mileage on those cars. My wife will need a new car soon. I suspect that when we shop for a new vehicle, we will be looking very closely at the warranties because repairs are becoming prohibitively expensive. Since I suspect that repair cost on all newer cars (regardless of brand) will be costly, we will likely be purchasing a vehicle with the best warranty we can find. Please understand that this criticism is of the product itself, and NOT the service provided by the Tenvoorde dealership. The surveys should inquire as to satisfaction with the product itself (i.e. the car).Again, the service support people have been been excellent. It is the product itself that is of concern to me and I hope you find this criticism helpful in some way. Feel free to contact me directly if you would like to discuss anything further.

Lindsay Loidolt

Jan 15, 2015

I went in for an oil change. It went fine. Wish it could have been faster, but an hour is to be expected.

Riwaj Karki

Jan 15, 2015

I have always been treated good. If things don't go right, they will make sure you walk out of there feeling good.

Toni Pietro-brendt

Jan 15, 2015

i bought a 2012 ford focus. the only downside the warranty was expired the day i drove it off the lot in october. the hazard light switch does not work and no one checked it. they figured since the turn signals worked the hazard would also. and the problem is the switch not the lights or fuses. those were checked. when you go over a used car you should push all buttons and switches. there was no owner manual with it but that is nothing i can down load that off the internet. i asked for a 2 way auto start and only got one way but at least i can walk to a window and start the car/ i wanted a 2 way that would tell me the car started and would have a range of 1000 feet. other wise the service was fine i do like the car alot. would have liked heated seats too but sown the road., right now i cannot afford to fix the hazard switch. the staff did everything they could to get me information on the problem but there apparently is no option but to completely replace the switch. the staff did try

Valued Customer Carrs Tree Service Inc

Jan 15, 2015

Great to work with Dan, always very accommodating.

Brittany Mazza

Jan 14, 2015

Excellent service! Will definitely recommend Tenvoorde to all my friends!!

Debra Wensmann

Jan 14, 2015

this was our first time getting an oil change after purchasing our lincoln which was also our first purchase with tenvoorde we had excellent service!!

Donald Burge Jr

Jan 14, 2015

This was a redo of my service on 12/19/14. Steve and Jason took very good care of us on this.

Ellen

Jan 14, 2015

I worked with Craig, he was on top of all the repairs that needed to be done and made sure to keep me updated, he makes the whole process much easier- great guy!

Jandee Meister

Jan 14, 2015

We love Ford. Tenvoorde has always been friendly and treats us like a family member. Always attentive.

Joel Hoekstra

Jan 14, 2015

We found our vehicle online (Chevy Traverse), set up a test drive online, showed up at our appointment time, test drove the vehicle, loved it, bought it. The staff was very friendly, and helpful!

John Hanson

Jan 14, 2015

The staff was prompt and professional in meeting my truck's service needs!

Paulette Dotterwick

Jan 14, 2015

Some mix up when dropping off the vechile however they got the recalls done and called us and all looks great except it would have been nice in the extreme cold if they had washed our vechile as they had it three days any way.

Robert Jensen

Jan 14, 2015

very efficient and every thing completed with no delays

Wayne Kelley

Jan 14, 2015

Ford F150 all good! Great service, no waiting. wILL CONTINUE WITH THIS SERVICE.

Lisa

Jan 13, 2015

The service department always goes over and beyond! I believe Mike took care of getting my vehicle serviced and I could not be more pleased with how he accommodated me when it was a last minute situation. A+Thank You!

Michael Carr

Jan 13, 2015

It was very crowded when I arrived but I was completed with my service in a very reasonable time.

Robert Sumner

Jan 13, 2015

Staff at the quick lane were very helpful. They gave me an accurate timeline for the service and held up to it.

Roger Melaas

Jan 13, 2015

Wonderful Service--Thanks, Roger and Vicki Melaas--All of the staff is so Caring and Sharing

Todd Toulouse

Jan 13, 2015

Brought our vehicle in for a regular maintenance check up and it went really smooth.

Carrie Schueller

Jan 12, 2015

Dropped my husbands 2013 F150 off to have oil changed and tires rotated. Was shuttled to work (no waiting :) ) and was finished by lunch time! Easy peasy! Thank you!

Gregory Neyssen

Jan 12, 2015

Tenvoorde staff were friendly and efficient.Serviced my pickup quickly. Reviewed the F350 check list and pointed out future service needs. In and out within an hour . Thank You

S. Schiro

Jan 12, 2015

2014 Focus. Buying experience was fine. Only 150 miles so far but first impression is fine. Bought it to go to Yuma, AZ, so we'll know more soon.

Daniel Crowley

Jan 9, 2015

Did great work. Will go back to the shop again.Thank you for the great work.

Inga Rodness

Jan 9, 2015

Very helpful and friendly staff! I will come back!

Kimberly Campbell

Jan 9, 2015

It took longer than expected but it was because they were doing the right things and not the taking the easy way out! Everyone was very nice and Jim Schall was very helpful!!!!

Vernon Klaverkamp

Jan 9, 2015

clean and warm on a cold day. It would had been nice if the dealership had room to pull my purchased vehicle into and be given the walk through indoors.

Constance Fenske

Jan 8, 2015

Thank you things went good this time Connie j fenske.

Dave Welch

Jan 8, 2015

Excellent service! Everything I needed done was done in an efficient manner. I will continue to come back to Tenvoorde Ford!

Jason Johnson

Jan 8, 2015

Very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anna AND Chauncey Oleson

Jan 7, 2015

All staff were excellent---the silver Ford Escape is still with the dealer to completethe under coating pkg--- First contact was ANDY,,, our visit was a delight-----------------------------------------with his help

Gail Kulick

Jan 7, 2015

I first came to Tenvoorde Ford about a month ago for service on my 2011 Fiesta. I was so happy with the quality of service that I told Mike in the service department that when my car kicked the bucket I would come back to buy a new one, and I did. As an older, single woman, it is important that I trust who I am dealing with. I trust the folks at Tenvoorde.

Loretta Delk

Jan 7, 2015

The wait time was too long, over 2 hours. Excuse was difficult to take filter out. Never happened before.

Pete Tourand

Jan 7, 2015

Everyone was very helpful as usual. I like the note books for customer use. Also service was quite quick even as busy as the shop was with other customers. Thanks I will be coming back for more oil changes and service.

Jody Franz

Jan 6, 2015

I got to the Quick lane before they opened but didn't rush to get in first so I was the forth in line inside. I will know for next time to stand by the door if I am in a hurry..

Mark Whittington

Jan 6, 2015

The oil change was quick and easy! It was the stellar service I have come to expect from Tenvoorde Ford!

Amanda Kulesza

Jan 5, 2015

I went in for an oil change on a Saturday. I knew there would be a wait. I was told about a 2 hour wait so I went out to lunch. I doubt it took much more than an hour which was wonderful! The guy who helped me and was extremely helpful and answered all of my questions. I love Tenvoorde Ford!

Debra Rajkowski

Jan 5, 2015

Very helpful, fast service. They gave us a ride to a restaurant. We called when we finished, they picked us up and my vehicle was done when we arrived.

Janice Ismil

Jan 5, 2015

It was wonderful. Appreciated being able to bring it in on a Saturday to get the oil changed.

Nate Stoeckel

Jan 5, 2015

Casey went above and beyond to help me get into a vehicle that was safe, reliable and would work for my families needs. Many thanks to all who helped make this happen for us. Will highly recommend Tenvoorde to anyone looking for a vehicle.

Samantha Wilson/Addam Posterick

Jan 5, 2015

Service advisor went above and beyond, this was a Christmas present and I was extremely surprised!

Chad Felchle

Jan 4, 2015

Great service !!!!! Will be coming back for every I'm a customer for life!!!!

Roger Melaas

Jan 3, 2015

The entire staff is Amazing--Thanks, Roger and Vicki

Jordan Saldana

Jan 2, 2015

Dealt with Mike Bower at Tenvoorde. He was very helpful and went that extra mile to get us into what we wanted and out of our poor situation. Excellent salesman with integrity!

Dallas Karl

Jan 1, 2015

Chad in service was a great help, thanks, all your service people are very knowledgeable. .

Gerald Nelson Jr

Jan 1, 2015

I was there rather early in the morning and was in and out in about 30 minutes. Excellent, friendly service.

Janna Schimnich

Jan 1, 2015

I came in for the first oil change of our CMax. It went very well. No complaints.

Valued Customer Meyer Cattle Marketing Inc

Jan 1, 2015

Multiple people went above and beyond during my experience.I will always recommend the team at Tenvoorde and wouldn't buy a vehicle without checking with them!

David Thomas

Dec 31, 2014

Great experience. Left knowing alot more about my truck.

Gary Sundermeyer

Dec 31, 2014

Know me by first name and vehicles we own. I would purchase a vehicle from Tenvoorde again.

Linda Bilsky

Dec 31, 2014

They did what I needed done. Saw a few things that might need attention.

Darlene Ohotto

Dec 30, 2014

It was fine.Expensive for an oil change. The wait was a little long.

Eric Teksten

Dec 30, 2014

Staff was very patient and helpful. The service coordinators do an excellent job with demanding customers.

Linda & Peter Rhodes

Dec 30, 2014

Bought both the 2013 F-150 and the 2011 Ford Mustang from Tenvoorde Ford with Mike Bower's assistance. Always been a pleasure working with Mike and the whole service department. Worth the drive from Alexandria for purchase and service.

Scott

Dec 30, 2014

My wife and I were very happy with the service and the overall experience. We did most of our correspondence via the internet or phone, since we live 6 hours away. We tried to buy a truck locally, but we had heard good things about Tenvoorde Ford, and simply got the best deal from them. Since we had a trade vehicle, we had to drive to St Cloud to finish the transaction, but that went very smoothly and everything was just as we expected. No suprises, which is a pleasant surprise these days!

Stephanie Kunkel

Dec 30, 2014

Brought vehicle in for recall. It was my first time there. Staff was efficient, courteous, and friendly.

James Bartelme

Dec 29, 2014

It would be helpful if we would receive more feedback from tech on the invoice or through the service writer.

Marilyn Herzing

Dec 29, 2014

I had forgotten that the oil needed changing so I was very happy that I was able to make an appointment on the last day of your special savings and got it in before Christmas. Great service. Many thanks.

Michael Coffman

Dec 29, 2014

Great to drop off and pick later when done. Had no issues with any part of the operation; the Service staff was very professional in the performance of thier duties.2013 F-150 XLT Owner

Ashley Dement

Dec 27, 2014

Craig is always so nice and helpful. They are never pushy for things needing to be done. Never got my free gift for the works package deal right before Christmas that the email said you would get.

Curtis Hutchens

Dec 25, 2014

It was nice to get our car taken care of all in one visit for our next trip.

Larry Willroth

Dec 25, 2014

Edge , I received great service everyone was great

Big Daddy

Dec 24, 2014

The service was quick, on time and done right. Nice place to sit.

Bruce England

Dec 24, 2014

Everything from sales to service has been a pleasnt experience

Mark Goldstone

Dec 24, 2014

I traded a 2009 Ford F350 on a 2014 Ford Edge. The staff bent over backwards to insure I was treated well and given every bit of information necessary to conduct the transaction. I want to give particulr thanks and recognition to Andy Maruska and Jim Schall for their excellent service. I will certainly return to do more business.

Russell Stang

Dec 24, 2014

Good hours of operation for Quick Lane. Fast turn around time for service there.

Amy Conlon

Dec 23, 2014

Tony and Mike were very easy to deal with and we got what we wanted quickly with no hassles. Very happy with our purchase so we will be back!!!

Andrea Tiebel

Dec 23, 2014

Staff is very professional and courteous. I recommend this dealership to everyone interested in purchasing a vehicle.

Sharon Weisman

Dec 23, 2014

the service on my 2014 ford fiesta was great I like how they give a free car wash with the service.the staff was very helpful and they answered my concern about my coolant level very well.

Brooke Nohner

Dec 22, 2014

Bryan Hammond did the service in my car, he was very thorough and I will be taking my car back to him in the future.

Gail

Dec 22, 2014

We have a Ford Fusion which we purchased in April, 2014. This was our 6 month visit concerning the Platinum Plus package that we purchased. Everything was done to our satisfaction and in a timely manner. It was a good visit.

Jason

Dec 22, 2014

I was in contact with Chad, Jason, and Dave in the service dept. They all did a great job keeping me updated during the process. We have a F-350 that had a stalling issue and was not easy to find the problem. They contacted Ford direct and even had a Ford Engineer come out to the shop to help find the problem. It turned out to be a frayed wire under the valve cover. I am extremely pleased with their service dept and will be back in the future.

Mark Gaulke

Dec 22, 2014

Charlie Cady was very helpful full of knowledge about the car and totally satisfied me in helping go thru the car buying process, my first experience with "small " town dealership but I will be back from sales thru the finance great experience !!

Kari Kuebelbeck

Dec 20, 2014

Tenvoorde ford is a great place to buy a car and go for servicing.

Richard Mohr

Dec 20, 2014

My battery dies while running errands. Once we got a jump start we went to tenvoorde quick lane. They made arrangements at the end of the day to take my car. They kept it overnight and had it ready by 9;30 am. Great service

Amanda

Dec 19, 2014

They took care of me fast. They searched for that parts that were needed until they found the right ones. Always so friendly and helpful

Barbara Daniels

Dec 19, 2014

Just had car fixed for recall. Great service, awesome complimentary shuttle.

David Carwell

Dec 19, 2014

F-150, I like the way they really cleaned out the pick-up inside and out. I'm very happy that they finally solved the problem with the shift lever. The staff was very helpful.

Michael Fossum

Dec 19, 2014

We stopped by several times to drive different vehicles and each time we were quickly served with respect and not pushed to buy on the spot.

Molly Young

Dec 19, 2014

Ford f150 excellent service. We kept everyone there way past closing time and they were took time to explain everything and seemed more than happy to stay to help make sale smooth.

Warner Luoma

Dec 19, 2014

The visit for service for my 2010 Ford Taurus SHO was courteous as usual.

William Laferriere

Dec 19, 2014

Sercie was fine. No problems.I feel I was pressured into a lease. I am now not real happy about that.

Cheryl

Dec 18, 2014

Dave welch rocks!! Consistently goes above and beyond!!!! Service great and convenient. Love shuttle service!

Estelle

Dec 18, 2014

I'm very satisfied with the customer service ethic of the pleasant and helpful and knowledgeable people I've dealt with over the 5.5 yrs I've owned my Ford Escape. All the work ever done on my car has been and will continue to be done at Tenvoorde Ford.Estelle Gunkel

Gary Heidgerken

Dec 18, 2014

Craig recommended additional repairs but did not force me to fix them on the spot. He was very helpful in making the decisions on what to fix first.

James Kiley

Dec 18, 2014

My salesman was very friendly and knowledgeable about the truck I was looking for. Service department was excellent when I had my first oil change.

Tim Jacobs

Dec 18, 2014

Nothing else to add, you guys were really busy as the longer wait time. But, I didn't mind at all.

Daniel Nygaard

Dec 17, 2014

2015 F150 purchased. This was my 4th vehicle purchase from Tenvoorde and I will continue to be a customer in the future. Everyone from finance, salesman, service area are all above average. Very happy with all aspects

James Brown

Dec 17, 2014

Although I was only in for my first oil change, The experience was great. Everybody I had contact with was courteous and the job was completed in a timely manner.

Ashley Sanquist

Dec 16, 2014

Ive shopped here before, good experience. Sales was very helpful. I would go back for next vehicle

Cheryl Lindman

Dec 16, 2014

My ford escape needed recall work. I was told I would have to leave it over night. I asked about getting a loaner until the work was done and was told no but someone would give me a ride. Worked out well for me but found out I should not have been given a ride because I live outside of the 12 mile radius. Thank goodness they honored what they told me or I would have spent the night there.

Frankie P

Dec 16, 2014

The whole experience was a pleasure. Great work. Great staff. Quick and easy, Im a happy customer.

Adam Markwardt

Dec 15, 2014

It was quick and easier than i thought it would be.

John Plafcan

Dec 15, 2014

My fiance and I bought a 2015 Ford Fusion which we have been eyeing up for quite a while. The staff was wonderful to talk to and work with and we felt no pressure to buy. Throughout the entire time we were made to feel comfortable and that we mattered. They even went out of their way to let us take the car overnight to really experience it before we purchased. We were sold immediately.

Cheryl Roberts

Dec 12, 2014

I always have a great experience when coming there, everyone is so friendly and always say hello. Dave Welch is excellent, if service is needed he always explains what parts are needed and what they do for the vehicle. He is very knowledgeable about vehicles and how they work.

James Mcdonough

Dec 12, 2014

Great bunch of service techs. Only thing to make my visit perfect is a couple donutes.

Janice Gacusana

Dec 12, 2014

staff was very friendly and helpful I enjoyed the water and health bar. The Ladies bathroomvery nice.

Curtis Moe

Dec 11, 2014

2015 ford escape. service was great, staff was very helpful.

Jana Court

Dec 10, 2014

Work on recall items. Done well and on time. Good job!

Roxanne Nordlund

Dec 9, 2014

Ford F-150. Staff was very helpful We would recommend this dealership to friends and family

Barbara Kuebelbeck

Dec 8, 2014

Service at Tenvoorde is always great. The employees are friendly, helpful and always make me feel welcome there.

Ellyn Schueller

Dec 8, 2014

I love bringing my car to the service center the entire staff is so nice and attentive to mine and my vehicles needs, I love that I get a print out if possible upcoming services my vehicle may need as well

James Gerads

Dec 8, 2014

Service performed and staff are always very good. My only concern is some of your pricing on some services and items. I'd be happy to have you do all the service if it wasn't for things like charging $24 for light builds that I can get for $.99 or nearly $50 for a cabin air filter that can be bought for $5-6. Don't get me wrong, I understand and have no problem with you making a living, but it doesn't all need to be in one shot off of me like these items. Sincerely, James Gerads

Fosterstcloud

Dec 8, 2014

I have purchased several vehicles over the years from Tenvordee Ford. My experience dealing with all of their staff has been excellent. I am very satisfied with the quality of the Ford product and the service that Tenvordee Ford provides. I'll recommend Tenvordee Ford to anybody that's interested in purchasing or servicing a vehicle.

Ann Rupp

Dec 6, 2014

Wonderful job. Done when promised. I will return again.

Daniel Nygaard

Dec 5, 2014

purchased a 2015 F150. Interaction with everyone at the dealership was excellent. Melissa was my initial contact via online inquiry. Darrin was my sales rep. Financing experience was also great! I have been a tenvoorde customer for the last 15yrs and I will be coming back!

Maria Sorensen

Dec 5, 2014

The customer service is the best I've experienced anywhere. The staff took time to make sure I got the best deal, and for me, saving money is my top priority. For example, the staff made sure I knew how to get my rebate. They also went online to search to see if there was a better deal on a tire I was considering purchasing. They even go out of their way to show they value me as a customer. For example, they washed my car without me asking, at no cost.

Stuart Hamilton

Dec 5, 2014

We leased a 2015 Explorer. As always, we had excellent service from the salesperson, accessories and financing departments. We are loyal Tenvoorde customers because they simply take care of us in every aspect!

David Schulzetenberg

Dec 4, 2014

The salesman Dan Larson, and the rest of the staff I worked with were awesome! I'm sure I will really like my Ford F-150, as I have all the Fords I've owned. Thank you Tenvoorde!

Gail Haake

Dec 4, 2014

We purchased a Ford Fusion this past April and have been very satisfied. We purchased the platinum plus protection package at that time and this past week had the 6 month work done. Everything was completed as per the agreement and on time. I am very satisfied with the service that we received this week.

Matthew Buhs

Dec 4, 2014

Great experience. My wife and I both leased vehicles and were very pleased with Tenvoorde from start to finish.

Dave Welch

Dec 3, 2014

Quick, excellent service. Steve in parts took very good care of me. Thank you!

Janet Grutsch

Dec 3, 2014

I was extremely happy with my service. The man in charge (Craig) I think was very very professional and helpful.. I would recommend them to anyone!

Mary Jo Eiynk

Dec 3, 2014

Chad was very helpful in explaining what my service was all about.Thanks and a nice day!Take care!

Dana Lehto

Dec 2, 2014

we purchased a pre-owned Ford 500 - the service and staff were excellent

James Mcdonald

Dec 2, 2014

Good service ,cold coffee! Had to sit in the waiting room and listen to a gent complain about the service and repairs preformed.Some people are hard to make happy.If its that bad complain to the manager.....someone who can change things.I notice that they push HARD on the extra's.2012 f250 service

Amber Kopperude

Dec 1, 2014

Great service! Friendly and personable staff. Purchased an Edge.

Eugene Devowe

Dec 1, 2014

we have always been satisfied with the work and quality of the parts.

Harold Bertram

Dec 1, 2014

First I want to say that the sales representative was great to work with. As a customer I don't like to play games and I'm looking for your best offer from the start. As in the past I had to go to another Ford dealer to prove to Tenvordee that they didn't put there best offer up front. I know we are all trying to get the best bang for our buck but I don't like playing games.

Heidi Jeub

Dec 1, 2014

I definitely shopped around, but Darin nailed down my needs and got to the point. I appreciate that. And he treated my mom well, she didn't stop talking about that...

Vicky Molitor

Dec 1, 2014

The service work was done faster than the time frame quoted. The gentlemen providing shuttle service were friendly and on-time.

Jennifer Juetten

Nov 29, 2014

It was less then what he originally said it would be thanks

Angela Brandmire-kosiba

Nov 28, 2014

they worked with me to get my car done within my timeframe, thankyou.

Kersten Rieland

Nov 28, 2014

I bought a 2010 Ford Fusion from you guys about 2 years ago, I was just in for a regular oil change in the quick lane. I was in no rush for them to get it done, so I took the shuttle over to work and the staff was very professional!

Stacy Young

Nov 28, 2014

I keep coming back because the service is good and they do the vehicle inspection. I have an older car so there's always something I have to do for maintenance and they are willing to price services out so I can prepare.

Travis Magoon

Nov 28, 2014

The people that helped me with my new truck were very good to me and my little girl. It was a painless process and for as far as buy a car goes it was a fast process.

Barbara Guggenberger

Nov 27, 2014

Felt it was friendly and efficient, comfortable warm good coffee

Robert White

Nov 27, 2014

I had an appointment, they got my vehicle in on time and complete in 10 minutes less than estimate. Very pleased.

William Pennings

Nov 27, 2014

Always get great service!Nothing more to report - service is always good and with a smile

Delbert Wischmann

Nov 26, 2014

i was treated well..i waited for almost 2 hours to get the service completed..i noticed on my way home that my "oil life" was registering 51%...does that mean the computer info was not reset?

Eugene Smith

Nov 26, 2014

Good, I will take my pick up back there the next time I need a oil change. I think the Quick Lube part should coranate with the the part the sends out the notices that my pick up needs a oil change. They are one oil change behind in sending out notices.

Fordfan

Nov 26, 2014

I purchased a Focus back in 2010 and was very pleased with the sales person. I have used the service department for all oil changes since my purchase. The service department staff has always been friendly, done a great job inspecting the vehicle and informing me of any necessary upcoming work that is recommended. They have never been pushy to complete recommended work and rate recommendations according to importance.

Titus Rodes

Nov 26, 2014

The staff was accommodating and professional, from the phone calls to the paperwork of getting a rental car to completing the service requirements needed, in an efficient time frame. Thanks

Valued Customer Abra Auto Body

Nov 26, 2014

great service ,very quick and accurate service ,excellent communication.

Dennis Ackerson

Nov 25, 2014

always good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Doug Wilhelm

Nov 25, 2014

Mike helped me. Professional, calm clear communicator. I was well taken care of. Friendly shuttle driver (Denny).

Howard Bahn

Nov 25, 2014

Auto Butler and clean inside of F-150. Turned out beautiful, looks like a new truck! Courtesy drop off and pick up was great.

Hugh Knox

Nov 25, 2014

Greeted warmly by name (I am a regular customer for The Works & Auto Butler.) As always, I was asked by more than one person if I needed a ride. Got a thorough explanation of what was scheduled including tire and brake inspection and tire rotation. Good coffee and granola bars in waiting area. Cashiers ware friendly and efficient making sure I knew of earned free oil change and rebates. All in all, the experience was all that I have grown to expect; excellent!

Kile Gross

Nov 25, 2014

Was the first in the dealership at 7 only to find out that techs don't start till 8, was given a ride home and picked up 3 hours later. Price was moderate but car wash was unavailable and was promised otherwise a good experience.

Pamela Schindele

Nov 25, 2014

service warranty was done in a timely matter.Requested to be done by noon and it was.Only thing is thought they would vacumm and wash car. But understand it was extremely cold out to wash it. Car pickup service was great

Daniel Ritari

Nov 24, 2014

Mike A the service advisor is great, listens and gets the problem fixed without the normal hassles, this kind of service will have me coming back.

Prentiss Foster

Nov 24, 2014

It took 4 days to complete repair on my Ford Edge for a door sensor malfunction.

Shirley Linn

Nov 24, 2014

service was very good and the staff was helpful in answering any questions I had

Susan Bruce

Nov 24, 2014

great service, very friendly buying process went very smooth, fianancial person, excellant at job

Willard Simmons

Nov 23, 2014

The team at Tenvoorde ford was great they did a great job putting in my radio it works great thanks a lot

Jennifer Sieben

Nov 22, 2014

2011 Ford Escape excellent service staff was very friendly I absolutely love my new vehicle :) Zach M. That helped me was great and made me feel comfortable as a first time buyer!!!

David Blue

Nov 21, 2014

I had my truck Auto Butlered and Dave Welch took great care of me. He remembered the special little steps that need to be taken with my truck for the process from my previous trips as he always does. The truck looks great!

Karla Mundell

Nov 21, 2014

I was not happy with the price of the def fluid at 5.98 per gal when just down the road it is sold for 2.98, i will not be buying it from you again

Rick Hallinan

Nov 21, 2014

Brought my own synthetic oil for a fuel filter and oil change on my diesel F350. Miscommunication occurred and my oil wasn't used. They drained the oil they put in AND replaced the oil filter before filling with my synthetic. Happy with the resolution.

Rick Stang

Nov 21, 2014

My vehicle was done in the allotted time that I was told it would take.

Brian Buermann

Nov 20, 2014

The team worked very hard to make the special cirmcumstances of this purchase come together and I am excited to be the owner of a new Ford truck.

Bryan Foster

Nov 20, 2014

I had new towing mirrors put on my 2013 f150. And I had problems with my drivers door opening. Did a good job fixing the problem with my door. I was a little disappointed that I had to come back a second time to get it fixed. Thought being it was a new truck that you would have the parts but it worked out.

Cory

Nov 20, 2014

Got the job done. Was a little confusion when I first called in about getting an estimate done for insurance. Thought it'd be a pretty normal thing with car dealerships, to give insurance estimates. But once the confusion was straightened out everything went very smooth

Elizabeth Jungers

Nov 20, 2014

Staff was wonderful. The gentleman at the front desk was training and had to wait for help from more experienced staff. Both gentlemen were very pleasant and provided the information I needed in a very respectful manner. The atmosphere was calm and professional.

Gary Anfenson

Nov 20, 2014

Everything was fine. Friendly service and experienced people. Ending with car wash is a nice touch.

John Ring

Nov 20, 2014

the people at front desk and the mechanics werevery fast ,professional and personable

Randy Wilburn

Nov 20, 2014

Great staff and service. Didn't have to wait long!

Tim Jacobs

Nov 20, 2014

The experience was great as usual. It was just a busy day for you guys, lots of oil changes came in. I did sit there for 1-3 hours, but that again was cause of the amount of customers that came in. You guys do great work, so that is why you're busy. Couldn't be more happy with the service though. Great Job.

Tyler Proell

Nov 20, 2014

The salesman was very helpful. He answered all of questions and helped me pick the car that fit all of my needs. I couldn't be happier with my new focus.

Andrea Maanum

Nov 19, 2014

As always incredible customer service from the service dept, office staff and sales!! Would recommend all friends and family to go to Tenvoorde for sales and service!

Bradley Johnson

Nov 19, 2014

We ordered our car. We both would have appreciated the discussions about extended warranties and add on services before we went to pick up the car. We would have had more time to think about them and would have had some of them done before we showed up to pick up the car e.g. Undercoating.

Gary Kolle

Nov 19, 2014

Oil change and vehicle inspection. Dave was very helpful and provided great customer service. He also provided insight on issues with my Ford Ranger.

Glenn Brehmer

Nov 19, 2014

My truck looked like it was new again after the reapplication of the auto butler and window sealants.

James Judson

Nov 19, 2014

My questions were answered and the service provided quickly and expertly.

Kenneth Plante

Nov 19, 2014

Everyone has been so helpful and courteous. They are always willing to go above and beyond to make sure that we are happy.

Roxann Ree

Nov 18, 2014

We bought used Ford Edge from you. Great service and quickly got the deal agreed upon. Staff was friendly and efficient.

Eric Teksten

Nov 17, 2014

Kenny Jensen does a fantastic job! Kenny Jensen does a fantastic job! Kenny Jensen does a fantastic job!

Jane Grossinger

Nov 17, 2014

Car was serviced in time frame that was given when I checked in. Comfortable waiting area.

Marlene Timm

Nov 17, 2014

Just needed a lamp replaced, no left turn signal or brake light. They got me in quickly in Quick Lane, even washed my vehicle!!!

Patty Domine

Nov 16, 2014

Very good service. Prompt and well done. The facility was very clean with a comfortable waiting area.

Matt Wedde

Nov 15, 2014

Called Casey on phone told him what we were looking for and he was more than helpful. Didn't try to sell us something we didn't need and was very helpful. We had a very busy day going on with not a lot of time. hen we arrived Casey had the car we described waiting for us.Paperwork was drawn up and ready for us to sign.We were late for a meeting so they let us take our new car and return later to sign for it. Worked out perfect. Casey and Kolin did an excellent job!

Dale Schleppenbach

Nov 14, 2014

Thanks Craig! Great Job. Great Job Great Job Great Job

James Simonson

Nov 14, 2014

Dave Welch is always friendly and courteous. Dave makes sure my vehicle is properly serviced.

Jeff Schulze

Nov 14, 2014

Mike from service did a good job, helpful, friendly considerate of my time.

Matthew Wedde

Nov 14, 2014

Recently brought our 2015 super duty in for its 5000 mile service. Was very pleased with how polite and helpful everyone in the service dept. was. We have also been looking for a new car and Casey and kolin were great to work with. (2015 Fusion) We have now bought 2 new vehicles from the Tenvoorde dealership and know the reason they are the oldest Ford dealer around. Between Chad in service and Casey and Kolin in sales we believe Tenvoorde has the most courteous helpful and professional staff we've ever met at ANY dealership. Your staff makes buying a new vehicle truly enjoyable. Sincerely and very appreciative the Wedde family.

Nelda Dehn

Nov 14, 2014

Serviced my car quickly and even washed it! Friendly service personnel.

Patrick F.

Nov 14, 2014

This was the first vehicle I have found/purchased via the internet. The process was very simple and most of all the communication between the dealership and myself was completely what I would expect or want. I found a new F150 crew cab long box in the exact color that I was looking for. My salesman was quick to contact me with specifics and the process moved smoothly and quickly form there. I would highly recommend Tenvoorde Ford to anyone looking to purchase a quality vehicle at a competitive price with excellent customer service.

Valued Customer Kull N Claude

Nov 14, 2014

Had a keyless entry pad put in, got us in right away & done the same day. Thank YOU.

Jennifer Haakinson

Nov 13, 2014

All Staff at Tenvoorde Ford are courteous and very friendly. I recommend this dealership to all family and friends due to the great customer service and pressure free atmosphere.

Jody Orbeck

Nov 13, 2014

Had a great experience, Steve does a wonderful job in the Service department

Thomas Kowal

Nov 13, 2014

Staff was good, got there early but on a snowy day! Satisfied will all service & staff, if ever a issue I will speak up!Thanks, Tom. K. PS. Keep the coupons coming for savings!

Daniel Crowley

Nov 12, 2014

All service done was done very well. Great service!

Dean Swanson

Nov 12, 2014

great, very helpful, nice sitting area to wait for vehicle

Matthew Udovich

Nov 12, 2014

Brought my car in for oil change, wiring harness instal and warranty work on heated seats. Dave kept me informed on where they were throughout the day and all service was done and the car was ready before I needed it back. Excellent service.

Bonnie Junker

Nov 11, 2014

They were very good, friendly and tried to get me everything I wanted at the best possible price.

Mark Held

Nov 11, 2014

I was great. Above all my expectations. Chad is a God among service advisors. Mark

Matthew Crouse

Nov 11, 2014

Bought a 2015 mustang gt its great. Was helped to order exactly what I wanted

Bonnie Schwartz

Nov 10, 2014

Everyone is very courteous and helpful. They fixed the problem.

Jason Kolb

Nov 10, 2014

Good Charlie was awesome!!!!!!!!!!!! !!!!!!!!!!!!! They found the Turk I wanted right price

Jesse Kampa

Nov 9, 2014

I have been coming to tenvoorde ever since I could drive I unfortunately never bought from you but after my experience with JIM SCHALL and your service crew Chad and one other I can't remember his name I will be coming back for sure. My wife will be looking for a new vehicle around the first of the year and we will be doing a one stop shop. Also Colin or Kolin he was very plesent and the accessory guys helpful and they got me answers and quotes quickly

Dawn Wasserman

Nov 8, 2014

Staff determined the issue with my vehicle and it was repaired to my satisfaction.

Alan Karasch

Nov 7, 2014

The service was excellent,very friendly,and helpful.Pleasant to do business with.

Alan Reischl

Nov 7, 2014

Good visit; it was great to save money using their special for transmission flush and also to take advantage of the monthly special offered at the Radio Marketplace.The promotions provide me the incentive to get my service needs completed on schedule.

Deborah Durken

Nov 7, 2014

I really appreciated my vehicle being washed. The service is always great.

Mark Puhl

Nov 7, 2014

excellent recall service timely delivery helpful and knowledgeable employees

Kathleen Schmidt

Nov 6, 2014

Replacec tires on an 2013 Ford escape after hitting a piece of steel on the road. Dave Help me find the best option for tires and help me complete the rebate information

Mark Whittington

Nov 6, 2014

Even though there were many customers in the Fast Lane area, I was surprised at how quickly my truck was brought in to the service bay. They are always efficient and friendly, the waiting area is comfortable and there is always coffee on!

Susan Weaver

Nov 6, 2014

Staff helpful. Job done successfully.More "conveyer belt" in service tone/somewhat less personal than say, Tires Plus. Couldn't find car in lot after work done, because lot location designation (on ticket with keys) was incorrect.However when I came back into the shop and said so, a very nice man went out (in the rain) and found the car and drove it to the front door for me. I really appreciated that.

Tim Meyer

Nov 6, 2014

Thank you for taking on my rusty old car. I'm very satisfied with the work and the excellent customer service!

Charlotte Westberg

Nov 5, 2014

I purchased a used Dodge Journey from Andy M. Andy was very helpful, courteous, and friendly. He made you feel at ease and answered all my questions. Everyone that we talked to and helped with the whole process were very nice and pleasant. I had been to other dealers and by far Tenvoorde was a nice experience.Thanks

Cory Schaller

Nov 5, 2014

F-150 excellent service and staff was great. Not much else to say but great job

Dallas Karl

Nov 5, 2014

2013 escape, with many recalls. Staff has been very helpful, through it all.

Dan L

Nov 5, 2014

Really like that they allow me to go in the garage once my Mustang is on the lift and inspect the under carriage for myself. Normally I would do my own oil changes, but that perk makes it worth paying a shop to do it.

Herbert Gross

Nov 5, 2014

very polite and professional and did a super jobThank you herb gross

John Anderson

Nov 5, 2014

The service was good and the staff was very helpful.

Leroy Larson

Nov 5, 2014

2013 f150 super crew oil change. Not even an attempt to vacuum as the service rep stated. Apparently, oil was spilled on the manifold as it smelled for a couple of hours after the work.

Robert Mcgarry

Nov 5, 2014

Had a new remote start put in my vehicle. Staff was very helpful and kept me informed during the entire process. Would recommend Tenvoorde Ford as the dealership to go to for outstanding sales and service.

Donald Strom

Nov 4, 2014

Fast service car runs great very polite staff and price was affordable highly recommend to others

Judith Schwing

Nov 4, 2014

The staff is always awesome, they know me by name and I feel like family. My experiences there have always been great, although this last time I brought my 2011 Ford Escape in for an oil change and regular maintenance, I discovered a dent on my passenger's door and also scuff marks(paint chips) that were not there when I dropped my vehicle off. I did contact the Quick Lane, talked to Kenny about it. Will stop in the next time I am in St. Cloud.

Wayne Williams

Nov 4, 2014

Done right and on time for service. Staff very knowledgeable and knows both of myFords.

Dana Oelkers

Nov 3, 2014

Leased a 200145 F-150 XLT LARIAT. Jim our salesman was extremely helpful and courteous. Colleen was excellent to work with even found additional rebate for us.

Darin Ennen

Nov 3, 2014

Craig Schaefer is always a great help. They always get me in and out in a timely manner. Thanks again Craig!!!

Gene Windfeldt

Oct 31, 2014

The service center did a good job when we brought the truck in to have the brakes checked. I had the truck in a week or two before to the quick lube and asked them to check the brakes and they said the brakes were fine. I drove the truck myself and knew there was a problem. I think the system should be better coordinated. Gene Windfeldt

Ron Bieganek

Oct 31, 2014

great job.............................................

Dave Herrmann

Oct 30, 2014

Service and staff were great.......................

Gregory Renn

Oct 30, 2014

A diabetic has to be careful shopping at Tenvoorde. I say this because the staff is so sweet.Buying a newer F-150 is a long process,but we were moved from station to station in a timely manner.I will rate your service department in the future.My recommendations to your dealership suffered when I looked closer at the tire tread on my 23k dollar truck. The front tires are questionably legal,and the rear tires are marginally legal.That is not right!

Jessie Sandoval

Oct 30, 2014

Always friendly and always transparent with costs. Thank you.

Tek1

Jul 9, 2014

I was looking for a new car at the end of 2013 hoping to get in on some year end pricing. After doing some shopping I met with Darin Ennen to see what he could do for me since I purchased my last vehicle form him. He assured me that he could find the vehicle that I wanted though it might not be by the end of the year he assured me of the price range that it would be in. January 2nd he delivered on his promises! I would recommend working with Darin because he respects the fact that buying a vehicle is a big decision for a person and he efficiently identifies your needs and concerns to ensure your satisfaction.

boomer85

Jun 30, 2014

I went in to test drive differnt gear ratios on a new truck, I knew the trim I wanted just didn't know for sure the different feels of low and hi ratios. I delt with Darin Ennen, he let me test all the trucks I needed. I felt no pressure to buy that day, I shared I'd go home and sleep on it, talk it over with the wife. He was ok with that. That was on Saturday, I then thought it through all weekend, called him first thing monday moring with an offer, and he made it happen, plus got the accessories I wanted put on that day. I live 3 hours from the dealership, asked if he could meet me after hours as I work 12s. He did one better, and delivered the truck to me 3 1/2 hours away (I was at work) on the same day and drove my trade back. saved me 6 hours of driving and several thousand dollars over my local dealers. I highly recomend Tenvorde Ford in St. Cloud Mn, Darin will defiantly be getting my business again when it comes time to upgrade my wifes car.

tom56

May 9, 2014

Darin did a great job listening to what I was looking for in a new truck. I wasnt looking to spend alot but when i saw what used prices were at took the time to show me their rock bottom prices on new and he earned my trust along with my business. I highly recommend Darin Ennen at tenvoorde ford.

Tmid42

May 1, 2014

Darin did a great job selling me on a new ford focus. I am , easing and he got me a very reasonable price. I'm sure i would buy from him in the future

mona1212

Apr 25, 2014

I got the pleasure of working with darin ennen at tenvoorde ford and I would recommend him to family and friends. He did an outstanding job being patient with me as we went from car to car until I found the one I liked best. I felt at home at tenvoorde ford. I had been to kia and some of the other places but the overall experience at tenvoorde made me feel like I bought from the best.

mathewo51g

Apr 23, 2014

I was rather nervous at first buying a vehicle because it was my biggest purchase. I went in and was 100% confident in my purchase.

KyleFroelich

Apr 4, 2014

yesterday I picked up a BMW from Erik he got me exactly what I wanted and answered any questions that I threw at him, best experience I have ever had at a dealership. I will be sure to recommend Erik and Tenvoorde to anyone looking to purchase a vehicle

JessicaThurmer

Apr 2, 2014

I recently purchased a 2002 Ford Taurus, from Tenvoorde. The sales man I had was Andy M. he was very helpful and responded to all the questions I had about the vehicle right away. It was a nice easy going process. I would recommend anyone who is looking for a vehicle to go to Tenvoorde they are very helpful and welcoming there customer service is awesome!

Momoney21

Mar 25, 2014

Had a great experience with Tenvoorde Ford. Came in just to look and drove away in a very nice F150. Couldn't have been more comfortable working with Darin Ennen. Never felt a bit of pressure and laughed half the time. He is very knowledgeable and friendly to work with. I highly recommend going in to see him. I will definitely return to Tenvoorde ford for my next vehicle!

ChrisFennema

Mar 20, 2014

Tenvoorde was great, I went there expecting a car to be shoved down my throat like they do at Kia of St. Cloud but that is not at all what happened. I talked to Darin Ennen, and he showed me the car I wanted at the price I was looking for. Darin Made the experience, I could really tell he didn't care about selling me a car he wanted to sell me the right car. Darin was there for me through the whole process, and he did what he could to get me the best deal. When I decide to buy another vehicle I will go back to Darin Ennen and Tenvoorde. Also, Coleen was very kind, patient and explanative when I was having second thoughts. I felt that she understood my point of view and she did not pressure me at all, she talked about both options and gave me good information. The car I bought was being called about the whole time I had it and there was a lady that would have bought it the second I decided I didn't want it, but the people at Tenvoorde didn't tell me that until after I signed the papers so it wouldn't affect my decision. It is the little things that they do like that. The whole team at Tenvoorde are nice, kind, and friendly and at the end of the day it is all about the cars and the relationships they build with people.

SPundsack

Mar 20, 2014

I gave Darin and Tenvoorde 5's across the board for customer service. We felt very comfortable with Darin; didn't feel pressured at all! They stayed open a little later for us to make the deal that night and were very flexible in working with our schedules. LOVE LOVE LOVE our new car!!

DianeMeagher

Mar 9, 2014

My experience was wonderful I will recommend Tenvoorde Ford to all my family and friends . Darin Ennen made the whole experience painless I didn't have a lot of money to spend but needed something reliable for my family I am very happy with the truck I found . Thank you Darin I was treated like a million bucks.

nlee47908

Feb 2, 2014

I've been a GM owner most my life, however, because of the salesman's (Andy) overall knowledge and passion for Ford, I have officially made the switch to a new F-150 and could not be happier about it. I recently sold my old car and needed to pick something up ASAP, and when I let Andy know this, he made sure we got in and out the door as quick as possible given my time constraint on that day (2/1). He went out of his way to get as much done as he could as we were on our ride up so once we got there, it would be a quick process. I've owned many trucks over the years and dealt with all kinds of sales people, but I've never met anyone who had the knowledge and passion for a brand like Andy showed. The finance team was also extremely accommodating and helped us run through the process in a timely matter. I'd like to thank everyone at this dealership, especially Andy, for helping make the switch to Ford. I will be a loyal customer for years to come because of my experience on 2/1. Thanks again,Nick and Duncan Lee

EricMetso

Sep 14, 2013

I am completely impressed with the customer service from the ENTIRE Tenvoorde Ford family. However, Andy Maruska went above and beyond throughout our entire purchase process. I will shout his name from the hills next time anyone I know... or perhaps I even don't know... is looking at purchasing a vehicle. From the moment we walked in until he handed me the keys to my new F150, I was provided FIRST CLASS service.Thank you Tenvoorde! Thank you Colleen!! And THANK YOU Andy!!! We'll see you again soon when the wife is ready for the Explorer.

aliciam724

Aug 29, 2013

Darin was very great to work with. He was friendly and VERY helpful. He made my car buying experience extremely enjoyable and exciting. He answered all of our questions and was very helpful in learning how to use the trucks technology. The greatest attribute he had was he did not push anything on us, he listened to us and what we wanted, and showed us our options.The finance manager Colleen, was also very helpful. She made the process quick and pain free. She thoroughly explained all the options available and was very friendly.Overall I had a great eperience with Tenvoorde Ford and would recommend them to anyone looking at buying a vehicle.

footprints61

Aug 21, 2013

I am a 63 year old woman who appreciates people who treats me like a customer and not just a woman who doesnt know anything. I bought my 2008 sport trac here 5 years ago and been very pleased with customer service when i've taken in for service, so when I decided to purchase a new truck, Darin was more then willing to show me the trucks, let me take it home to see if it would fit in garage and when I wasn't completely satisfied with it he found me one that fit my needs. He helped me clean old truck out and was great in explaining the truck options to me. My grandboys were with me once and they even told me what a great sales guy he was. All in all, everyone that talked with me was great. Thank you Darin, for making my experience a good one. See you soon when I need service. Linda Johnson from Ogilvie Minnesota.

Renee5

Aug 12, 2013

My husband called down to Tenvoorde on Friday night and Talked with Andy Maruska about some vehicles we had seen online and also in regards to trading our car in. He said to come Saturday morning and take a look at what we have. We did just that and found a great vehicle that we both love and were able to get a good deal on our trade. He made the car buying experience a great one without pressure or pushiness. He was very polite and fun.Thank you Andy Maruska and Colleen Krisko for making our day so easy and stressfree. Will be buying more vehicles there in the future.

joda0901

Jun 1, 2013

Mike was the best salesman I have ever worked with. He is very accommodating and strives to ensure that all of our needs are met. He is very friendly and trustworthy as well and gets back to you in a timely manner. Would highly recommend Mike to anyone who is looking to purchase a vehicle.

brucesFord

May 31, 2013

I have purchased several vehicles from Tenvoorde Ford and the last two have been from Mike Bower. There is no pressure when you deal with him. His easy going style is a pleasure that is not often found in sales. We always have follow-up calls from Mike asking if everything is OK with the purchase and I will say that if there is a concern Mike is quick to take care of it to your satisfaction. Mike is simply the best in the business and I will buy again from him.

bk2cats

May 30, 2013

My car is 15 years old and for half of that time I have been always using Dave Welch as my Service Consultant. He always does a outstanding job whenever I bring my car in for service. When I ask him questions he does a great job explaining in terms that I can understand.

BobRegan

May 30, 2013

I have been buying both my personal & business vehicles from Mike Bower for many years. Mike understands and respects the value of relationships with his customers. Mike is a "no nonsense" kind of guy and I really appreciate that in him. I have complete faith and trust in Mike to always take care of every vehicle purchase I make, he is the best!

Hans25

May 30, 2013

Our business has purchased multiple vehicles from Mike Bower and Tenvoorde Ford since the late '90's. The latest being a 2013 Ford Focus 5 door. We keep coming back to Mike Bower because of Mike's honesty and attention to detail. We trust him. We have always been pleased with the competitive pricing Tenvoorde has been able to provide.

Aviator1539

May 27, 2013

I've bought two vehicles from this dealership and the main reason I will continue to come back is because of Mike Bower. I've tried several other dealerships including Ford but never in my life have I met such a genuine and caring person. He's always there if you have a question/comment/concern and goes above and beyond what I've seen from other salesmen. I hope all of Tenvoorde's salesmen are as dedicated as Mr. Bower but I guess I won't find out until he retires. I've recommended this dealership but mainly Mike Bower to all my friends and family and hope to buy many more vehicles from him in the future. Thanks Mike!

CoolCookie

May 27, 2013

The day I walked into Tenvoorde and got Mike Bower as a representative was a good one. I have bought one car and leased one andthe service and care that Mike gave to me could not be matched. He is a thorough, honest and caring person who does not forget who you are the minute the deal is complete. His customer service skills are excellent and I feel that he became a friend as well. He makes hiscompany look great. I have and will continue to recommend him and Tenvoorde to anyone I can. Lauri Showalter St. Cloud MN

rickpeyton

May 27, 2013

Mike Bower is an old school salesman. He practices the philosophy, "treat people right and they will come back too you". No games, no gimmicks, just straight talk from a guy that is going to treat you right even after the sale. I know from experience as my family and I have bought 1/2 a dozen vehicles from him in the past few years. My sister bought a car over the internet and Mike sent the car and the paperwork to them. She says it was the easiest car shopping she has ever experienced. I often do my homework before I get to the dealership. I let mike know what I'm looking for, the car deal I'm looking for and he will let me know if it will work or not. I don't have to play any of the car games and certainly don't get called and harassed. Like I said Mike is old school, he takes pride in his work and treats all his customers like family.

Risa1990

May 27, 2013

Mike Bower was fantastic to work with!!! I went to him first as he is definitely the best in town!! I am a recent college grad so he provided me with options that fit where I am at. I didn't end up purchasing from tenvoorde as they just didn't have the car I wanted at the right time but if I were to purchase again I would without a doubt buy from Mike Bower. He called me when a new car came on the lot and made sure I was the first to see it. He treated me as if I was his own daughter and I really appreciated it! It's nice to find an honest and caring salesman.

toula21

May 25, 2013

We bought our last 4-5 cars from Mike Bower and would not go anywhere else. He is honest and caring. If he doesn't have something to sell us that would fit our lifestyle and pricing, he will tell us. He has always been fair and understanding. He is not just out to make a sale. He knows his products, which is a key in any sales process. We have referred our son to him and our son agrees that he would go back to Mike to get his next car. I have referred others to him as well, because I know that he will give each of them, the best deal he can, with no fluff. Just honesty and integrity. Thanks Mike!Michael and Stephanie Hazen

bill9626

May 24, 2013

Mike Bower has been very helpfull and has gone out of his way to make sure I was satisfied, even after I had made my purchase. I recommend Mike Bower to anyone, you won't regret it.

florenz55

May 24, 2013

From start to finish, our purchase of a new Ford Taurus, was excellent.The staff took their time to make sure we were purchasing the correctvehicle for our needs. Follow-up has been continuous, and look forwardto future purchases from this dealership.

Jecaty3

May 22, 2013

The service at Tenvoorde Ford is great. You always feel welcomed when you walk in the door. Small town atmosphere in a bigger city. We have all three of our Fords serviced there. Steve Rogge in the service department is our main contact and he does an excellent job.

brownhouse

May 21, 2013

Last year 2012 I purchased 2 new cars. I came in just looking and Mike B. helped me look. I purchased a 2012 Ford Escape, after Mike answered my many questions about the car, in January. Mike never became inpatient with all my questions and searched hard to find some of the answers.Then I got to meet Kolin Miley and he was really up on the latest ways to finance and was very helpful. In Oct. I returned to Tenvoorde and much to Mike's suprise I asked to buy another car. When he asked me why "my only answer was I don't like it" Mike felt bad he had sold me a car I didn't like, and I assured him it was not his fault. I then traded for a 2013 Ford Edge. I had specifics I wanted on the Edge and Mike made many phone calls to track down the car of my dreams. He found IT!!! Once again I did paper work with Kolen, who is a very pleasant man. I feel I not ony came away from Tenvoorde Ford with two new cars, but I gained some very good friends in the process of it all. They went the extra mile to please me and I will always appreciate their help. Ruth M. from Litchfield .MN

DHausmann

May 21, 2013

Mike and Colleen were both great to work with from beginning to end. Mike was friendly and not pushy and my wife and I could not be happier with our purchase. Colleen was great to work with when it came timeto finance the vehicle

mlommen

May 21, 2013

Mr Bower was a great, friendly and honest person. He got me what I wanted !!! I love my Escape!!! Its hard for me buying a car because I have no clue- I need it to run and so I am safe!!I am a commuter to work and on the road alot!!! Traveling at night !! He was helpful and again honest with mefrom the start!!! I appreciate him and the work he does and would recommend anyone to see him if they are in needof a vehicle!!!

zachdavis940

May 21, 2013

I had a Ford truck that I had purchased from Tenvoorde before and traded it at another dealer for a small SUV, but realized that I needed to get back into a truck and I went back to talk to my last sales person only to find out they had left and ended up working with Mike Bower as my sales consultant and he treated me with the utmost dignity and respect and was willing to go out of his way to find the truck that would fit my needs perfectly and he did just that! When it came time for the financing which is always frustrating no matter what I worked with Colleen Krisko in the finance department and she made the financing end a lot less stressful and painless! I personally would recommend this dealer to anyone and will go back to purchase from them in the future and highly recommend Mike Bower as the sales person of choice!

kgrebinoski

May 19, 2013

I came in to look at buying a new car and I worked with Tony, he was great, so friendly!! Seemed like a straight shooter and wasnt trying to make me do anything I didnt want too. He was very knowledgable and helped me with all my questions and then some. He kept me laughing to which helped me be comfotable. i would reccomend him to anyone and I can see why he is a salesman!! especially sicne he seemed pretty young, I was very impressed.

Cubbies1906

May 17, 2013

We had the priviledge of dealing with Mike Bower. Mike is definately an expert at what he does. Not only was he able to find us the exact car that suited our needs but he went above and beyond what was expectd in helping us with whatever questions or concerns we had. We have and will continue to recommend Mike Bower to those we know who are looking for a car. We will definately be coming back to him in the future for our car needs.

fordtaurus20

May 17, 2013

I have owned a small business with employees for 37 years so I know how important good employees are for the success of a company. Mike Bower works not only for Ford, himself, but earned my trust in working with me when buying my last five Ford Taurus cars from him. Ford should be proud of Mike's positive efforts to connect with his customers. Terry Schmidt

56303

May 16, 2013

we were referred by a friend to go see Mike Bauer. This was the first time we bought a car from a dealership, Mike Bauer was great to work with. friendly ,accommodating. I would refer everyone to go see him. When we need another vehicle we will go to mike. Mary

Brons69

May 16, 2013

Service Dept at Tenvoorde's is the best. Wife and I both purchase our vehicles at the dealership and have ALL sevice done there.Steve,Dave and Chad always go above and beyond and it's a pleasure to deal with them.Mike Bower has been our salesman for our last three new vehicles and he also is a pleasure to deal with.

keithfranklin

May 16, 2013

Paul is the type of person almost anyone can feel comfortable with. It is a quality that is hard to find. He wants to sell you a car, but understands he has to earn the sale.

klhaglin

May 16, 2013

I had a terrific truck-buying experience this week at Tenvoorde Ford. Mr. Mike Bower provided just the right level of information, guidance, and product expertise to steer me to the perfect vehicle. After the sale, Mike took care of a small adjustment to the sound system in the truck and we are *golden*. I am super happy with this vehicle purchase. Thanks Tenvoorde, and thank you Mr. Mike Bower. Excellent salesperson who takes care of the customer!

lommen

May 16, 2013

In the last three years, both my husband and I have bought new Ford cars from Mike Bower. The only reason we bought was Mike is such a superb salesman and always looks out for the customers interest. I gave the rating above due to the knowledge and professionalism of Mike.We have been very happy with my Taurus and my husband's truck. My daughter has also leased a Ford Escape and has been very happy. We will continue to do business with Mike and Tenvoorde.

Momoney21

May 16, 2013

Although I did not purchase a vehicle fromTenvoorde Ford, I felt my experience was very positive. Darin Ennen (salesman) was very courteous and knowledgeable about the vehicles I was looking at. He was not pushy at all and seemed to really want to find the best vehicle for me. I would definitely deal with him again.Thank you

CarolWahl

May 15, 2013

When I moved to Minnesota from South Dakota I worked at Valley View Estates in Long Prairie. The owner Jon Lane, Sr. went to see Mike Bower about a Ford Van for the business, and Mike went above and beyond what he had to get the Ford Van. Since than he has gotten me into 2 cars a Ford Escort, and a Ford Fusion despite my credit problems. Mike is very professional and goes the extra mile for you. Mike also didn't make you feel pressured, and gave you the information you needed to make the decision. When I am ready for my next car I will definitely buy from Mike Bower. Also Jon Lane, Sr. has bought a Ford Escape from Mike. We both would be definitely buy our next cars from Mike Bower.Carol WahlJon Lane, Sr.

dgraven

May 15, 2013

Paul Johnson and the entire team at Tenvoorde Ford did a great job in meeting my needs for a vehicle. They took the time to understand what I needed and presented me with great options. The delivery was quick but thorough and the follow up was great.

Forduser1

May 15, 2013

For many years I have known Mike Bower, for buying cars. He is very professional in his line of work. He is able to go and above his duties to service the customers of Central Minnesota. My car buying experience has been excellent. He was able to get me back into a car after struggling with credit problems. This is my 2nd car I have purchased from Tenvoorde. I will definitely purchase another vehicle from Mike again. Mike is always caring and puts on a friendly smile to his customers. I give Mike and all of the Tennvoorde Team an A++++ Keep up the good work Tenvoorde.

wateich

May 15, 2013

We have known and worked with Mike Bower on many vehicle sales in the past 15+ years. Mike is always very professional and goes the extra mile to assure that you are happy with your purchase. He makes himself available to you and works to ensure that you have a positive experience when purchasing a vehicle and is available to help if needed after the sale. Numerous family members and friends have purchased vehicles and always return to Mike for his help. He is not only our "go to person" when selecting a vehicle, but is someone we consider a friend.

Allinmyfamily

May 14, 2013

I came to the lot looking to trade in and get a new to me car. I met with Darin and he was very informative about the vehicle that I was looking at. He was super helpful!

AmyTC

May 14, 2013

I've purchased vehicles from Mike Bower for nearly fifteen years. Each time he has treated me with fairness and integrity; partly like I was a new customer who's business he must earn, but also as long-term trusted associate. Always greeting me by my name with a friendly handshake and smile, Mike Bower is hands-down the reason why I continue to purchase from Tenvoorde.

benjamin04

May 14, 2013

Mike Bower was great and extremely helpful in the purchase of my vehicle. He assured that I got the best possible service and is continually assuring that every time that I go back to the dealership that I continue to get that top level service.

ConstructionGuy

May 14, 2013

I was in a pinch because my last vehicle was rough shape and due to breakdowns I missed a few days of work, so I had to act fast. Darin worked with me to asses my vehicle needs and financial constraints. He did not try to push me toward a vehicle that was more than I could afford comfortably or the cheapest quick fix solution to get me back on the road. Once we came to an agreement on what types of features my next vehicle would need and the price range that I was working within he gave me his honest assessment of the vehicle options he had available. We worked efficiently and I had myself a new set of wheels with in a couple days. Moving forward not only would I start my next vehicle search with Darin but I send my friends and family his way as well.

copper21

May 14, 2013

When I come in to Tenvoorde Ford, Mike Bauer is always there with a great welcome and a Hello. Asking what he can do for me today. He will take time out of his busy schedule to answer any questions I have or to help me out. This would be why I continue to purchase vehicles at Tenvoorde Ford and deal with this salesman.

mattbusch

May 14, 2013

Mike Bower made two used car experiences about as smooth as can be. He listened to our needs, went to work and found us two cars that we love. Thanks to him, we will always do business with Tenvoorde. We love both our 2012 Ford Fusion SE and our Chrysler Town and Country.

niagarafalls

May 14, 2013

My husband and I have purchased a couple of very nice Ford F-150 pickups and a Mustang with Mike Bower. Mike is the BEST .. enough said!

psalay

May 14, 2013

Mike Bowar is a great person to work with. When someone in our family is in need of a car, Mike is the person we go to, he is a person we trust. On our past experience, Mike researched the available cars and found the car that met our needs. Mike showed us what was available and gave us time to review the material without pressure from him. Mike worked with us on our schedule, even meeting with us on his day off in order to accomadate our availablity. After the car was purchased, Mike sat with us, going through and explaining the features of the car. Mike will be the person we go to when we purchase our next car.

RJGSLW

May 14, 2013

Mike has helped us with several leases, He greets us by name with a handshake when we come in and when we leave, I buy Fords because of the quality and value and Mike is our go-to guy, He is always upfront about pricing and makes sure we are able to use any and all dealer incentives at the time of purchase, We wouldn't buy from anyone else! Thanks Mike!!

shawn69

May 14, 2013

I have purchased 6 new trucks from MIke Bower since he has been with Tenvoorde. I enjoy working with Mike because he just gives me a straight answer with a yes or a no. Just what I am looking for. He has never tried to sell me something I dont want. It really is just enjoyable buying a new vehicle from him.

sstockmoe

May 14, 2013

I am a very busy Sales Manager in the Medical Device Business. A great ride is very important as I drive many miles a week. My Job and Family take up all of my time so I refuse to waist time haggling and searching out the best deal. I do dig in and research all of my big purchases and expect value. Service is part of that equation.Mike and the folks at Tenvoorde Ford did a wonderful job selling me my new truck. They found me all of the rebates possible including the rebate associated with financing with FORD. After 6 months they found me a bank that refinanced the rate at a much lower rate.The best part was the no BS pricing. I new what price was fair and they beat that price which was much lower than what my local dealer offered. They also offered me a great deal on accessories that were important to me. A good bed liner, cover and interior lights turned out to be great!...Many thanks to Mike and his colleagues!

Wrestle

May 14, 2013

My family has been doing business with Tenvoorde Ford and Mike Bower for many years. Mike has always made me feel like he's working for me. He serves our best interests when helping us find a vehicle and is always there to check and make sure we're happy after the sale. He knows the inventory and can always find what you're looking for or make a better suggestion to make you happy.

jrjrar

May 13, 2013

Bought our 2nd car from Mike Bower a few months back. I told him what I wanted in a car and he produced just what we were looking for. Always a great experience dealing with Mike. He makes us feel like family, and any concerns or problems we have are dealt with in a speedy manor! I would recommend everyone deal with Mike.

MoeJan

May 13, 2013

Mike was great from the get go and even better after the sale. Would defintely buy from Mike again because of the integrity and the ease of doing business.Matthew Murphy

mtljayhawk

May 13, 2013

I have bought/leased many vehicles from Tenvoorde over the years; two within the last 9 months. Mike Bower is the reason I keep coming back to this dealership instead of another. He has always given me a fair price and consistently follows through to make sure I am happy with my purchase. When I have a problem/question Mike provides an immediate solution to take care of it. Because of this service I will keep coming back!

nanbobj

May 13, 2013

I have purchased a number of vehicles from Mike Bower over the last 17 years, the most recenr being about 6 weeks ago, and I have found him to be great to deal with. He's always very friendly and fair during the buying process, and he does not forget about his customers after the sale is made. Just last week I had a problem with the bluetooth phone connection in my 2012 Edge, and he immediately worked through correcting it with me. Not only that, he called me today to make sure all is still working properly. Mike is not just a salesman. I consider him a friend, and will continue to deal with him whenever I am car shopping.Bob JohnsonSt. Cloud

sjpetrusek

May 11, 2013

DarIn was great through the entire car buying experience. He was easy to work with and has been great even after we have purchases both of our cars.

riveter6

May 4, 2013

I have dealt with Tenvoorde Ford several times in the past 30 plus years . Bought several cars and pickups from Bill Braun and Rick Hanson. Both for my self and daughters. I now stopped in and looked at a Ford Focus . Have owned a 2005 focus wagon that I purchased there in 2005. I dealt with Dan Larson and I can say I was very pleased with the service from him. I would recommend Dan AndTevoorde to any one. The service at this place is outstanding wheather buying or there service in the shop has been outstanding . I can honestly say that I have no complaints so far.. dick underdahl sauk rapids mn.

GregPaumen

Apr 13, 2013

I have many years of experience with Tenvoorde Ford and I have always had an excellent experience. My current employer is next door to a Ford dealer which is obviously more convenient but I did not consider buying from them. Keith McCain delivered the vehicle right to my work, so how much more convenient does it get???? I could not recommend any business more than this dealership.

Gjjohnson

Apr 12, 2013

Good experience,trust and long standing relationship with Mike Bower are key elements in purchase of Ford product from Tenvoorde .would purchase again in the future.

hollyrudh

Mar 18, 2013

I have been frequently frustrated over the years with car buying because I do not have good credit. With utter frustration I contacted Dan and he connected me with Colleen, who gave me the option to lease. It was the first time I have been able to go into a dealership and not have my credit dinged by numerous banks. I was amazed that they were able to help and get me a good interest rate. I will definitely go through Ford again! My husband usually hates car salespeople, but not only likes but trusts Dan, and that says a lot right there.

eileennmeyer

Mar 7, 2013

My husband and I purchased a New 2013 Ford Focus SE last week. We rated Jim Schall and Colleen (sorry we didn't get her last name) the highest possible rating!! Both Jim and Colleen gave us a very positive experience in our purchase decision and customer satisfaction! They are both personable, knowledgeable in answering all of our questions, even interacted well with our 6 yr old son with their pleasant and caring personalities:) We are very pleased with our new Ford Focus and we will continue doing business at your dealership when the time comes in purchasing another Ford. We will also tell friends and family about your dealership! "Keep Doing Things Right" and hire Excellent Staff Members like Jim and Colleen! Many Thanks to you Jim and Colleen and we will look you up again. We also thank Tenvoorde Ford for the cookies. Sincerely, from a very loyal Ford Customer, Meyer Family(I also completed another survey which we received via email, commending Jim Schall and Colleen.)

lettii

Feb 20, 2013

I've been out of town and forgot to write a response. Darren was a great salesperson to work with. Darren wasn't pushy or condescending. That sometimes happened at other places because I'm an older single woman. I had some specific requirements in the vehicle I was trying to buy. Darren worked hard, above and beyond, to find a vehicle that met all my requirements. The vehicle I purchased even had some extras that make my driving experience great, at a good price.

wkrelease

Feb 14, 2013

Great communication with sales person, Jared explained at great length about 'sync my ride'. Lots of room for five people. Sleek lines. Great cargo space. Great protection for children riding in back seats. Beautiful interior. Lots of room when back seats fold down. Fantastic mileage. Very smooth ride both on streets and highway.Very happy with purchase and Jared's explanation of how the computer works. Very happy with how the service department works and the hours they are available to service our car.

davidwilliam24

Feb 6, 2013

We stopped in with intentions of buying a new truck because ours was starting to fall apart. Eric was very professional and friendly and definitely knew what he was talking about. Eric made the whole process of looking very enjoyable which was great because we were not to excited about having to unexpectedly buy a new truck. I would recommend Tenvoorde to anyone in the market for a new truck.

nancy.fenstermaker

Jan 31, 2013

Tenvoorde Ford was a pleasure to work with. The entire staff was friendly and very helpful. Our salesman was exceptional to work with, as was the sales manager. We would definatley do business with Tenvoorde Ford in the future.

glassva14

Jan 28, 2013

Our experience at Tenvoorde Ford was outstanding. Our sales person was extremely helpful going through all our options and making sure we made the best decisions to fit our needs. We had time limitations and he was very accomodating making sure he had everything ready for us when we walked in the door.

florenz55

Jan 25, 2013

Felt very welcomed when I entered the showroom. Paul gave memany options to look at for the Ford Taurus I wanted. Stayedin touch with me during the whole procedure and contacted meafter all things were completed. Would use this dealership again.

bdonahue

Jan 24, 2013

Mike has been my go to guy at Tenvoorde for many years. They always treat me fairly and honestly. Kolin has helped us several times with financing. We are very fortunate to have Tenvoorde Ford close to home for us!

dtommy23

Jan 24, 2013

We had a hand shake deal and they backed out. Waited forever to close and that was a lie also. Lie cheat and steal! They had all these people that wanted the truck and it is still there.

NeilKlund-Schubert

Jan 24, 2013

We loved working with Keith to purchase our new Ford Flex. We will be back to work with him again and will recommend him to family and friends. Keith put in the time and effort to make sure we were happy and comfortable with our purchasing decision.

Mvolkers

Jan 23, 2013

We have purchased several cars or trucks from Tenvoorde and our sales person Mike Bower. Both the dealer and Mike made sure we were completely satisfied with our experience, and we are!

rhstahl

Jan 23, 2013

Dave does everything to make you visit a good experience. Have purchased 5 vehicles from Tenvoorde Ford and have all service done there. Have had nothing but positive dealings with them.

Ktneis

Jan 13, 2013

Dan is so easy to get along with and goes out of his way to answer our questions and set up our vehicle for us. Dan was always patient and friendly with us. I thought he was honest and didn't rush us with our decisions. We will definately go to him for our next vehicle.Colin is very thorough, meticulous and uses common sense to point out the extra things we should consider when financing our new vehicle. He is a pleasure to work with and we enjoyed his sense of humor.The service department is also fantastic, friendly and so easy to use. I felt completely comfortable in either waiting rooms. I love the free car washes I get when I bring my new truck in or just driving by and stop in for one, how convenient for me.We are very pleased with our overall experience with Tenvoorde.

boazshelley

Jan 11, 2013

Dan was very helpful and kept us informed of everything during every step of the process...The vehicle arrived as promised.Keep up the great job...

jvchapp

Jan 11, 2013

Looking for a new car? Keith McCain is your guy! Don't bother with anyone else in that dealership. Keith showed us the car, negotiated the price for us, and when we were ready to purchase, he brought the car and the paperwork to our house!!!

lilman7345

Jan 11, 2013

Mr. Ennen was by far the most helpful salesman I have ever dealt with. He values every customer, regardless of their willingness to buy a car. I would most definitely recommend working with him in your car search. I will most definitely be back in the future.

sstockmoe

Jan 9, 2013

I have purchased 2 vehickles from Tenvoorde Ford and my experince was exceptioonal. I am a very busy sales executive and I do not have time to deal with the normal sales hastles with buying a car. I expect the best deal and will not tollerate the hidden or long drawn out sales tactics. Mike Bower was my sales guy and Kolin was my finance guy....No BS just straight up great deals. My last purchase ended up being a lease because it financially made sense....Great guys all the way to the top and best deals in town.Thanks

ericbrice

Jan 8, 2013

Had radio/gps/rear view camera put in and after using it for a short time I told them I was very unhappy with it and wanted it removed. They worked out a deal of an undercoat, windshield covering and the greatest of all, remote start, that I really love here in MN.

KarenSchloeder

Jan 4, 2013

I am very happy with my new ford vehicles.I will recommend Tenvoorde to family and friends.I look forward to doing more business there in the future.

sheila.perrella

Jan 4, 2013

After visiting several car dealers, I went to speak with Paul Johnson at Tenvoorde Ford and I was not pressured at all, I was NOT lied to and I was not paying too much for the car in question. I WAS treated very well, got a very good car and a great price. When I am in need of a different car again, I will definitely be in contact with Paul

marybohm

Jun 28, 2012

This was my first visit, and was very impressed with the operation. I will more than likely return for all of my oil changes. I have also recommended your service to my husband for his oil changes.