Used Cars for Sale at Thompson's Toyota in Placerville, CA

JReviewer

Feb 29, 2016

Saw the car I liked on line, got pre-approved, drove 2 hours from Bay Area and the entire process was quicker than I expected. Made sure we were taken care of. Once we started the process/paperwork, went by pretty quick. Thank you Parker!

Jeffo

Jan 31, 2016

I used the online experience to buy my truck thru trucar.When I was contacted I was told they had my truck on the lot. After a three hour drive I found out they didn't but could get it from Reno, so sales trick #1. I was told to come back at 5 the next day so long drive back and wait till 8 because of traffic haha. I just used my navigation in my new truck and found out the truck was programmed to go to MUSTANG RANCH so while I waited there driver used my truck and went to a whore house WOW and I had to explain that to my wife who was with me #2 not professional. We agreed on 1000 under MSRP so when I got to financing the numbers didn't add up the man in financing told me no its 1000 over invoice #3 dishonest sales staff ( all prices quoted on trucar were prices off MSRP) Then to top it off they told me weight fees were not included.#4 sales dishonest. I HAVE NEVER HAD SUCH A BAD EXPERIENCE DONT BUY HERE IF YOU DO WATCH OUT THE SALES STAFF THINK THEY ARE CLEVER AND WILL TRY DISHONEST SALES TECHNIQUES!!

Betty-tahoetrip

Sep 30, 2015

Driving to Tahoe my van died. Called Thompsons who emailed choices while hitting the slot machines, bought the car on way home. Easy, competitive, friendly.

gndschulze

Sep 4, 2015

My husband, Greg, and I came to Thompson's Toyota on Sunday, August 16, 2015 to purchase a new 2015 Toyota Highlander. We came upon this dealership through their website and saw a car we liked. Our sales associate, Craig, was very very helpful and not pushy like the previous Toyota dealership we had looked at the day before (sorry,Roseville Toyota). The whole new car purchase went extremely well and from our initial assistance from Craig to his supervisor and then the finance gentleman, Robert Amador. We had specific numbers that we needed to stay within and the dealership worked with us completely. Although, we came from the Citrus Heights area to look for a car at Thompson's which was a distance, I would highly recommend taking the trip up there to Placerville. The purchase experience was worth it. We will definitely come back. Thanks again,Debra Schulze

Tim and Cat

Aug 18, 2015

The salespeople were awesome in the way we were treated when we were purchasing our new Avalon. Isaiah listened to our wants and needs and pointed us in the right direction to the car of my dreams. Scott Layton finished up the sale and handed me the keys!

Oscar75

Jul 11, 2015

My purchase was amazing. The staff helped me to the best of their ability and made sure that everything in the buying process was fit to my own needs rather than making the sale.

jrayl

Jun 13, 2015

I was referred to this dealership by USAA regarding an amazing deal for a honda civic hybrid for my domestic partner. Instead I left with not only the honda civic but a better rate on a loan with 0 down and one of the best customer service experiences I've ever experienced. Lance and Roy not only blew my expectations out of the water, but have ensured that I will continue to do business with this amazing establishment.

HappyBuyer

Apr 22, 2015

I put off buying a car longer than I should, but Thompson's made it painless. I am a happy camper and won't wait that long the next time.

Anne

Jan 31, 2015

I give top marks to Thompsons Toyota of Placerville. This rating is due to Mike Coppola who provided "over the top" service as the salesman by shopping the requested features ahead of time and streamlining the process when I bought my new car. I was impressed with his professionalism and expertise. I felt as though I was treated to a five star overall experience akin to shopping at a Mercedes dealership. Highly recommend anyone shopping for a Toyota ask for Mike.

commutercars

Aug 27, 2014

We are very happy with our new Camry and Corolla. We highly recommend Dave Somberg. He listened to us and found the perfect new cars for our daily needs. We loved Dave 's energetic attitude.We could tell he cared for his customers and loved his job. Thank you, Dave! We will see again for our next purchase.

wallytampico

Aug 10, 2014

My husband and I did our homework and decided on the Camry SE as the car that would best serve our needs.We went on line and found all the dealers in the surrounding 100 miles.We spend most of our time in Nevada and therefore Toyota dealers are few and far between.Thompson Toyota in Placerville is about 90 miles away from our house but they were the only ones who answered our emails promptly and actually had the model we wanted.They actually have an on line sales department.They brought the price down to where it was rated "as low as" and we even got an extra package that made the interior just wonderful.They offered us a very generous price for my trade in and they had everything ready for us when we arrived.They actually had a very helpful checklist with all the stuff we needed to bring.Tony Biondi, the online sales man, was great.Lance the manager of the sales department helped with all the final arrangements.Robert Amador in financing was super patient and able to answer all our questions.When we arrived, EVERYTHING was READY! Amazing!A beautiful facility with a super nice staff.This is a place I would not mind waiting while my car is being serviced.This was the best car buying experience my husband and I have EVER had...and we are in our mid 60s.Great ServiceGreat PlaceGreat Staffand Great Price!Thank you very much!

Tabitharrow

Jun 18, 2014

While searching for the best price on a new Tacoma I was trading emails and playing phone tag with almost 10 different dealerships in Reno, Carson City, South Lake Tahoe, Placerville, and even Sacramento. Toni Biondi not only got back to me the fastest (10-15 emails back and forth the SAME DAY I emailed him originally), he also offered me an amazing deal right from the start! No haggling, no hassle, and no waiting wondering when I was going to get a response! His online customer service is top notch! and I have no doubt that when I arrive to pick up my truck our business done in person will be easy, professional, and all together out of the park!! Even after I buy my truck I will continue working WITH Toni for all my truck parts, services, and needs!!I would recommend anyone having issues with another dealership/sales person to get ahold of Toni right away! Once you do its smooth sailing all the way. Even if you don't live in Placerville, I live in south lake Tahoe, a little traveling for easy business and a great price is well worth a little bit of travel to get it!!Thank you Toni for turning my truck buying experience from stressful and endless to easy and exciting!! Can't wait to get my truck!!!!!!!

Jason Wedel

Jun 16, 2014

I purchased a 2014 Prius Plug-in at Thompson's because they aren't available in Colorado. I was told over the phone that I could drive it off the lot and not pay CA sales tax. When I arrived at Thompson's, I signed all the paperwork and was prepared to spend a long weekend enjoying the Sierra Nevadas. Unfortunately, as soon as the sale was over, I was told I could not take possession of the car in California and that I would have to ride (in my new car) while someone else drove it to Nevada. At that point I felt entrapped in the sale (and stranded in California). I asked if I could drive the car, but was declined due to the chauffeur not feeling comfortable. Instead, I was able to feel uncomfortable by the reckless, aggressive driving up the mountains to Lake Tahoe that ultimately left me feeling sick.. I was concerned about breaking in the car properly and when I expressed my concern on multiple occasions, I was told "There isn't a break in period on new cars". After all of this, the driver took a personal call on their cell without bluetooth for over 5 minutes. Sick, frustrated and concerned all within the first 70 miles of the new car experience. Once I returned home, I was surprised to see there IS a break in procedure explicitly detailed in the manual. All of the recommended procedures were broken in the first drive up to Tahoe by the Thompson's employee even after I had asked for them to drive the car gently. I called Thompson's immediately and they said all I needed to do was get an oil change. I then escalated this issue to Toyota Corp. who told me that someone from Thompson's would reach out to me with 48 hours. It has been a week now and I have not been contacted. This dealership will promise you the world.. until the sale is completed. Pay the extra 100-500 dollars at a reputable dealer. I would not advise anyone to do business with Thompson's.

jwedel84

Jun 16, 2014

I purchased a 2014 Prius Plug-in at Thompson's because they aren't available in Colorado. I was told over the phone that I could drive it off the lot and not pay CA sales tax. When I arrived at Thompson's, I signed all the paperwork and was prepared to spend a long weekend enjoying the Sierra Nevadas. Unfortunately, as soon as the sale was over, I was told I could not take possession of the car in California and that I would have to ride (in my new car) while someone else drove it to Nevada. At that point I felt entrapped in the sale (and stranded in California). I asked if I could drive the car, but was declined due to the chauffeur not feeling comfortable. Instead, I was able to feel uncomfortable by the reckless, aggressive driving up the mountains to Lake Tahoe that ultimately left me feeling sick.. I was concerned about breaking in the car properly and when I expressed my concern on multiple occasions, I was told "There isn't a break in period on new cars". After all of this, the driver took a personal call on their cell without bluetooth for over 5 minutes. Sick, frustrated and concerned all within the first 70 miles of the new car experience. Once I returned home, I was surprised to see there IS a break in procedure explicitly detailed in the manual. All of the recommended procedures were broken in the first drive up to Tahoe by the Thompson's employee even after I had asked for them to drive the car gently. I called Thompson's immediately and they said all I needed to do was get an oil change. I then escalated this issue to Toyota Corp. who told me that someone from Thompson's would reach out to me with 48 hours. It has been a week now and I have not been contacted. This dealership will promise you the world.. until the sale is completed. Pay the extra 100-500 dollars at a reputable dealer. I would not advise anyone to do business with Thompson's.

Casey M

May 3, 2014

Last month I went into Thompson's Toyota to look at a new SUV. I was told that Sunday when I went in, that I was approved, but to come back on Monday so that they could call Toyota Financial Services to see if they could get me a better rate (since I have a Corolla through TFS). When I went back on Monday morning, the sales people and finance manager I had worked with the day before were not in. I ended up dealing with the finance manager, Shannon, who didn't bother calling TFS, and told me that I didn't qualify and that it would be a waste of everyone's time for him to call. Shannon didn't bother running anything for me because I "flat out couldn't qualify" for what I wanted. So I went straight down to Folsom Lake Toyota, who all were very friendly and guess what? I was qualified no problem, got a better interest rate than Thompson's had said they were going to "try" and get me, and I ended up with a more loaded version of the same model for a better price than Thompson's. When I went back to Thompson's to get my paperwork back (pay stubs, proof of residence, etc.), I showed up in my new SUV from Folsom Lake and I told them how they qualified me no problem and how big of a jerk (in more or less of terms) that Shannon was, and they're only response was that "there's a 10 day right of rescission" and that "I'll end up having to take the car back". Well it's been over a month now, made payments already, spoke to the lender and there's no rescission and we're extremely happy with our new car and the service and price we were able to get at Folsom Lake Toyota over the horrible experience from Thompson's.

Keith S

May 1, 2014

We purchased our first Prius from Thompsons in 2007 and we are on our second one at the moment and have had every scheduled service done at Thompsons even though we have to drive 50 mi each way to get it done. Attentive to every detail, prompt, courteous and knowledgeable defines their Service dept. AND, they provide all the comfort food necessary to make your wait even more enjoyable. We are a customer for life.

Matthew O.

Apr 30, 2014

My wife and I usually dread buying cars for all the usual reasons. Not only was this experience not dreadful it was actually enjoyable. Our salesman, Ajita Sherer, was very helpful to us in the process of making our selection without all of the usual high pressure sales tactics I associate with car sales. Ajita was assisted by Kyle Sherer who was also a pleasure to work with. When the Sales Manager, Ryan Turner, introduced himself I thought, "Here it comes, it's time for the whole sit and wait game." but it didn't happen. He was genuinely friendly, honest and to the point. When the time came to sign the papers, the Finance Manager, Shannon Burke, was likewise a pleasure to work with and explained the paperwork in a way that made it clear and easy to understand. While we were waiting for the truck to be washed, we were invited to meet with the Jim Batten, the Service Advisor, and again he was very friendly and explained clearly what the service package that came with our new truck included. This was, without a doubt, the most pleasant and enjoyable car buying experience my wife and I have ever had and we would both happily recommend Thompson Toyota to anyone.

Anne C.

Apr 23, 2014

We purchased a 2014 Toyota Sienna. The experience was very streamlined, everything happened in a timely manner and our questions were answered. Overall we would highly recommend Thompsons. We especially appreciated the lack of a "hard sell" from the financing department. Great dealer, great people, great cars! (Oh, and a great deal!)

Mycruiserland

Apr 16, 2014

Dear Thomsons Toyota,Danny was my service technician - great guy! When my car was ready Awesome Austin had the best attitude and personality. I had a wonderful experience!! Please put Austins face in your employee section on your web page he deserves it!Sincerely,Michael Andrews

Andy

Apr 12, 2014

I spoke with two managers to secure a deal over the course of four days before I drove 6 hours (one way) to trade in my Tacoma and purchase a Tundra. They confirmed the deal four times. When I arrived, Terry and Tony both backed out on the deal they had guaranteed. While they paid for my gas, my time was absolutely wasted because of their greed. They made up some story to get me to leave. Terry promised me that he would make the deal happen after I had left. That was a lie too. I called and emailed them several timesno answer, no response. This was absolutely the worst experience I've had with a dealership.

kashi

Apr 2, 2014

Carlos Cave made my experience A pleasant one after playing number games with other dealer and wasting valuable time. He and Tony Biondi closed deal in couple of hours. NO HASSEL AND NO PRESSURE. I would recommend Thompson Toyota all of my friends and family.

bvbnanook

Feb 20, 2014

Great car buying experience! Mr Bill was thoroughly knowledgeable and it felt like we'd known him forever.. We didn't know we were going to buy a Toyota Highlander when we stopped by the dealership to 'look'. There was no pressure. He had to find our car at another dealership, but made it all happen. Negotiations are always awkward, but we felt they really made a deal that was right for us, as well as the dealership.Mr Thompson, happened to be in the dealership that day, and made a point to introduce himself to us and thank us for keeping our business local. They even put a big red bow on the car when we went to pick it up. That was a bucket list item...not anymore! We look forward to a continued relationship with Thompsons Toyota.

mboyle1

Jan 17, 2014

Sales department and Chuck Kuperman were excellent experiences, however Ron and Jeff Thompson apparently are not concerned with loyal customer retention. Good and fair pricing but bad management, customer beware!

mike6620

Jan 17, 2014

Service on all four of our toyotas was very unprofessional, oil under filled, service recommended that was not required, cost more than double as compared to competitive shops, consumer beware! Management not concerned about loyal customer retention.

hotstick

Aug 26, 2013

I contacted Ryan about a Toyota Avalon that was advertised on web site for further info. I advised Ryan that I live in Nevada, but I am comparing prices to a local dealer. His response was " no problem, anything I can do to help with your decision" what a great attitude from a retail sales person who might not even a get the sale at the end. Armed with internet ad. and info from talking with Ryan I purchased my Avalon locally matching Thompson's price. Bottom line is, Ryan Turner is a true professional, showing me that customer satisfaction and support is not just lip service. In the future when anybody comments that they might be interested in purchasing a new Toyota, I will make sure they contact Ryan first before looking anywhere. He is definitely an asset.

Family From C.H.

Jun 3, 2013

No smarmy, seedy car sales approach here. Asked Cooper by phone what his best deal was. He gave it to me before I made the long drive up the hill. He took care of us personally and kept his word. We had just left a different dealership that had jacked us around.If you hate dealing with your "typical" fast-talking car salesman, consider speaking to Cooper at Thompsons.

Cmvaccari

May 31, 2013

This is the second vehicle that we have purchased from Thompsons Toyota In Placerville. We don't live in the area, but this place is well worth passing up the 10 dealerships that are closer to my house. There is completely no pressure to purchase a vehicle and every staff member is extremely courteous and personable. The process to purchase my 2013 Toyota Tacoma today was quick, easy and a pleasant experience. The price of the vehicle that I purchased was below blue book and MSRP, very excited to get a good deal! The selection of vehicles is perfect, there are many choices but not so many that you lose track of what you are looking for. I have been to many car dealerships and I have never been this satisfied with the staff, prices and overall experience. By the way, the complimentary snacks, sodas and waters in the lobby are awesome as well!

afrorouge

May 14, 2013

We drove up from the Bay Area to get the best price possible and were very happy with the laid back manner of the folks at Thompsons. Yes, they're car salesmen and they have their script, but they don't push things on you and the price is the price - no need to haggle. We paid less for a brand new car than we would've paid for a used one. Can't go wrong.

1WaterBoy

May 13, 2013

I purchased a 2011 Toyota Tacoma from Thompsons about a month ago. The sales experience was low pressure, Amber was great and I got the truck for a good price. I had to take it back in for a shimmy during breaking (warped front rotors) and a shimmy at highway speeds. They took care of the breaks immediately but found the the highway shimmy was caused by defective tires (they looked almost brand new). Instead of just telling me" its yours you bought it", they offered to replace the tires at no cost. unfortunately the tires they were willing to pay for were not what I wanted. After some discussion I kicked in $100.00 and got tires that will work for me. Thompsons went the extra mile to take care of me. I will be happy to continue to use there service department and when I am in the market for another Toyota they will be my first choice.

alannahughes

Apr 22, 2013

Having Reno so close traveling from Truckee to Placerville seemed like a bother but it wasn't. Both Tony and Cooper where great to meet. We felt they were honest men doing an honest job and giving us the best feedback within their knowledge. Both men were friendly and not pushy in the least. They seemed matter of fact and down to earth. This was the first time I have ever driven a brand new car off the lot and it was a very pleasing one. After the "deal" was done, Cooper took the time to show me some iphone things within the computer system in the Sienna and pointed out how to make our garage door open within the rear view mirror - very cool! I would recommend these two guys to my closest friends and feel like I could call them on a question about the Sienna and have immediate feedback. We tried to take a Toyota photo of both me and my husband jumping up in the air but couldn't get the framing right! Now it's up to you to visualize two 40ish kids jumping - Yahoo Toyota Sienna, you make us want to go on a road trip, Bryce Canyon maybe?

fastella1

Feb 20, 2013

I am extremely pleased with my buying experience at Thompson's Certfied Center in Cameron Park. Due to my schedule, the purchase was a 2 day process, so I had the opportunity to deal with Steve, Jim and Chuck. I can't say enough about the professional, courteous, patient and consistent treatment I received from all three of them. In all my years buying cars , I have never seen or experienced more honest and consistent treatment from an entire crew. Steve, Jim and Chuck exceeded all of my expectations, and I look forward to my next vehicle purchase, where my first stop will certianly be at Thompsons Certified Center in Cameron Park.

haleylegacyashton

Feb 9, 2013

WILLINGNESS TO SEE US THROUGH PROCESS TO PURCHASE, LOVE MR. BILL!! KIND-FRIENDLY VERY RESPONSIVE IN EVERY WAY, VERY HELPFUL TOO FOR ALL OUR QUESTION AND BACK WITH PROMPT ANSWERS. VERY TRUSTWORTHY!!!

tandbwatson

Feb 7, 2013

My wife and I had heard recommendations regarding Thompsons from relatives, so after seeing some very attractive deals on their website, decided to take the ride up from Sacramento. We met Jim Roth in the salesroom. He was very personable, sincere, and knowledgeable about the car we had in mind. Having previously only purchased new vehicles from a family memeber in the auto business, we can honestly say that the experience with Jim and the Thompsons crew was just as considerate. The process was straightforward, relaxed, and hassle free. I am already eager for the next chance we can purchase from this dealership! P.S. From the time we entered the lot until we drove off in a new Camry was under 2 and a half hours.

brmt41

Jan 29, 2013

Very very happy with the buying experiance at the used car center in Cameron Park. Steve and Chuck were beyond easy to deal with and I never felt that "pressure" you get when you go to the hugh car outlets. Steve worked out a great deal on my trade in and I drove away with what my wife and I wanted. Would most def recommend Thompson's to a friend looking fro a car.

donindavis

Dec 21, 2012

I am 56 years old and have never had a car buying experience like this, Chuck was great. This was my daughter's first new car buying experience, so I hung back and let her do all the talking. She was treated with respect, and never talked down to like she had been at other dealers. bottom line... we got a new Camry for the same price as the used one at the lot by her house. The drive from Davis to Placerville was well worth it, and we will make it again for my next car purchase. The funniest part of the sale was when the sales manager came into Chuck's cubicle and said this was the part where they took my daughter in the back office and sold her all the bells and whistles and extended plans. He stopped and said, "nah, let's skip that". I left the lot feeling like we had all won. I wish I could say more about how great this experience was.

jarred-430

Dec 8, 2012

So we pulled up to the Thompsons Used Dealership and we were expecting to be swarmed by sales associates, but weren't. We went straight to the lot and Ray walks out and says hello. He was awesome. He was very polite and helpful. I will tell all my friends to go see Ray when they go get buy a car. Thank you Ray.

Renorides

Nov 26, 2012

Relaxed, easy, professional, straight forward Dealer. Every step of the deal was very clear and easy to understand. If you are like most people that don't like how car and truck dealer do business, you really should give them a chance. Just go to there website and you can see up front what pricing they will give you. I've been to the local dealers here in Reno area and I don't like how they do there deal.

Cmvaccari

Nov 5, 2012

Thompsons Toyota In Placerville, CA. is by far the best dealership that we have ever purchased a vehicle from. We found an SUV on the internet on the Thompson's website and we drove all the way from Dixon, CA (approx 70 miles). We arrived at the dealership late, but Internet sales representative Toni Biondi was more than happy to help us. There was no pressure to purchase the vehicle. We did 2 test drives on the vehicle and ended up purchasing the vehicle that same night. We finished the purchase around 10PM and the management in the dealership was very friendly throughout the entire process. We drove home that night with the SUV. We noticed on the way home that the steering wheel was shaking and a strong vibration was felt while on the freeway. We tried to ignore that anything may be wrong with the car. On the first oil change, we brought the vehicle to Vacaville Toyota and had them look at the vibrating issue. They told us that the tires were out of balance and they attempted to balance the tires. They were unsuccessful and told us that we would need to purchase 4 new tires. We explained that we just purchased the vehicle at Thompsons Toyota in Placerville. They recommended that we bring the vehicle back. So we called Toni Biondi and he told us to bring it in. We brought it in that same night. The next day we received a call from Ryan Turner that they attempted to balance the tires but were unsuccessful. He told us that they were going to go ahead and put 4 brand new tires on the vehicle, no questions asked. The vehicle was ready that same day for pickup. We drove back up to the dealership and picked up the vehicle and were charged nothing! Thompsons Toyota in Placerville was an awesome car buying experience and they took care of the tire issue- even though we purchased the vehicle as-is. I cannot say enough about how friendly, professional, and helpful Toni and Ryan were at Thompsons. I would strongly recoemmend this dealership to anyone that I know. They stand behind the vehicles that they sell and have a no pressure sales experience. My next Toyota will be purchased from Thompsons.

Nick M

Oct 12, 2012

I recently went to Thompsons because of a used truck I saw through searching their website. After visiting the facility I was greeted by friendly staff and my sales person was quick to help me search for the vehicle. I mistook the mileage and gave him my parameters for the search. I still have not purchased the vehicle, but have been contacted with other options since without the "when are you coming in" type pressure. Great place, would definitely buy here if I could find the vehicle here.

Jon Kingston

Oct 12, 2012

We were very pleased with the service and straight forwardness. This is not a hard sell dealership. We were so pleased we bought 2 cars.

Amberbarry

Sep 27, 2012

Thompson Toyota earned a customer for life with our latest car purchase. My husband and I were looking to trade in our F-150 for a new Corolla. We decided to make the trip up to Placerville after spending 3-4 hours at a different Toyota dealership being belittled and pushed around to the point where I no longer wanted to give them our business. Thompson's Toyota offered a better amount on our trade in within the first 30 minutes of us being there then it took us "haggling" for 3 hours at the other dealership. Nick, our salesman was wonderful! He didn't want to just sell us any car, he wanted to sell us the car we wanted. Him and Ryan did their best to show us all our options, not only within their dealership, but ALL dealerships within the state of California and surrounding states. In the end, we got the car we wanted and for a better price! I would 100% recommend this dealership to everyone! Thanks Nick T. and Ryan T.!

btbtbtbt

Aug 25, 2012

billyou assured me that the price you quoted was the best that you could do, but then the other guy at thompson's claimed that you could have done better. thompson's has such a good reputation that i have to presume that you took it upon yourself to mislead me? you assured me that i was getting better than internet price, so i checked thompson's on the internet and found that the car was advertised at $23,488, $1000 less than you offered. were you trying to beat me out of $1000? does thompson's condone this behavior? i must be missing something, i'm sure that you have an explanation for my confusion and that as soon as we clear that up, yes, i am ready to pick up that rav4. thanksbruce

tisbell

Aug 25, 2012

Ryan Turner was very helpful and knowledgeable of the product that he sells. He was professional and not pushy. We appreciated his desire to make sure we were happy and well cared for during the purchasing process.

erincollins

Aug 12, 2012

This turned out to be the best car buying experience I've ever had. I've bought cars at Roseville Toyota, Future Ford, and Folsom Lake Toyota and truly, this was a fabulous experience! No hassle - the price was the price, they gave me a very fair price for my trade in- no game playing at all which was SOOOO refreshing! I brought my friend and he, too, was super impressed as well. In fact, he was the one who told me about Thompson's after looking at the website told me how great the prices were and the options offered on the RAV4. I absolutely recommend them to anyone - my sales person was Nick Tate and he was very knowledgeable and helpful and then Ryan Turner took care of the financing and then Shannon did the paperwork. Truly a great group & very easy to work with.

bernibahro

Jul 8, 2012

This was the fifth car we have purchased from Thompson Toyota, we have always been treated honestly and with the utmost respect. Thanks again for a great experience.

erikdavenport

Jun 25, 2012

Jim Roth was very helpful from the start. There was no pressure to buy. He addressed all of our questions, made us a fair deal, and kept his promises as to the deal. He's very helpful, and all around a very nice guy. I would recommend anyone to go to him to buy a new Toyota!

mnaty

Jun 1, 2012

The atmosphere was great and never did we feel pressured or haggled. it was easy and pleasant. A little longer than we expected but still better than all the other dealers we've spent with in the past. Friendly, clean and very curteous. definitely going there again for our next car.

Joedwitt

May 21, 2012

I recently purchased a used Toyota truck from your dealership. Paul Devos was the first person I spoke with, and from that moment on my experience couldn't have been better. Tim Deklotz helped me find a truck that fit perfectly with what I wanted and was within my family's budget. After meeting with Tim, I spent a considerable amount of time with Paul as we filled out the paperwork needed to get me on the road. He was very knowledgable and also very personable. We were quickly sharing family stories which made me feel like I was doing business with a long time friend, something one doesn't encounter very often in today's business environment.My next stop was to see Robert Amador. He made me feel right at ease, and he did a fantastic job of explaining each of the many documents that needed to be signed. Moreover, he was very patient and enthusiastic when answering my endless questions.In addition to the great people I was able to meet and work with, I was also very impressed with your facility. I found it to be very comfortable. The ability to freely get a drink, muffin, or popcorn while reading the latest magazine or watching TV makes it feel like one is visiting a close friend. I can't help but think that this is due to the friendly, comfortable, and professional environment that Mr. Deklotz helps to foster.If there's anything negative I can say about my experience, it's that I expect to get many years of enjoyment out of our new truck. With this in mind, I don't anticipate having to buy another car or truck for quite some time. However, I will recommend to all of my friends and family that they make the drive to Thompsons to visit Tim, Paul, Robert, Lance, and the rest of your amazing team.Thank you all again for everything. Best regards,Joe Witt

stevehunt

May 19, 2012

This was by far the best experience we have ever had buying a vehicle. Our salesperson Matthew Joso was very supportive and genuine throughout the process. We felt like we were dealing with friends, not sales people. Both he and sales manager Ryan Turner were transparent every step of the way. We wholeheartedly recommend this dealership, and specifically this sales person, to anyone looking to buy a vehicle without any hassle.

jpj7777

May 13, 2012

Nick went out of his way (literally) to meet us at the Thompsons Specialty lot in Cameron Park. He had the truck ready to go on a test drive, explained how the dealership works so our expectations of making a deal were realistic. He was helpful, courteous & had great interpersonal skills relating his sports activities & movie expertise which was very engaging & enjoyable. He helped us with the Carfax in detail & helped me arrive at a price I could live with. I have not had a better car buying experience at a dealership in my life.Ryan also worked integrally with Nick to structure the deal we arrived at. He explained how the dealership worked & was highly sincere & thus credible in doing so. Both these guys deserve big kudos on demonstrating what real customer service is.As a result of this experience, I'd recommend this dealership to anyone buying a car. My adult son was with me & he's not easily swayed. He commented that he'd buy a car here as well. Sinceterly, John Paul Jones

UNCLEE

Apr 29, 2012

THE BEST NEW CAR PURCHASE I HAVE EVER HAD.PAUL IS THE BEST,THANKS TO RYAN,TONY,&ROBERTGOOD TRADE-IN VALUE,GOOD PRICE ON NEW TRUCKFASTEST PURCHASE EVER 4 HOURS INSTEAD OF THE 8 TO 9 HOURS I HAVE SPEND AT OTHER DEALERS!THANKS TO ALL AT THOMPSONS.

reneweech

Mar 31, 2012

We had been researching looking at Camrys for several months when we came to Thompson's Toyota. We had gone to another dealership to check out their inventory, but were so turned off by their aggresive approach. We felt lucky to be able to get off their lot! Like most people, we dreaded the ringer that you are put through if/when you want to purchase a car. Tony was very friendly and relaxed when he started the initial conversation. During our test drives, he was knowlegeable and was able to answer all of our questions. There literally was NO pressure at all, and that is why we came back after having looked at other dealerships. When we were introduced to Ryan Turner, we braced ourselves for the high-pressure tactics, but were pleasantly surprised that none of that occured. The price of the car was explained to us, along with their trade-in figure (which was very fair), and they left the rest up to us. To top this experience off, they knew we had to be at a family function, so they made the entire transaction quite speedy and swift. Another positive was the appreciated knowledge of Shannon, in the finance dept. Wow, what a nice guy, and very informative. We will DEFINITELY recommend this dealership to our friends and family, or anyone that is looking for no-pressure, friendly information...whether they are just gathering info or looking to purchase.Thank you to all at Thompson's Toyota!

K.Curry6

Mar 3, 2012

We definitely recommend buying your vehicle at Thompsons Toyota! My husband and I had never been to Thompsons before and when we arrived, we met a very amiable and relaxed salesman named, Jim Roth. He gave us the leisure to look at any car we wanted to, he was knowledgeable about the cars and we were able to test drive multiple vehicles without the pressure to hurry up and pick one, which in turn helped us purchase the perfect truck. Overall, our experience at Thompsons Toyota was completely hassle free and surprisingly an enjoyable experience.

Minivan Mama

Feb 19, 2012

Overall, Thompson Toyota was a good experience. We drove from Tahoe to Placerville. They had our car waiting for us ready for a test drive. Thompson's had lots of snacks, T.V. and drinks for the kids. The paperwork was fast and even though we had a prior bankruptcy the payment was fair and the terms reasonable. I would recommend Thompson's to anyone who wants a no hassle, straight forward car buying experience!

Lellow

Feb 6, 2012

Cooper, Tony B., Danielle, and Robert Amador at Thompson's Toyota made my automobile buying experience well worth the short drive to Placerville from West Sacramento. I never would have imagined that purchasing a automobile from a dealership could be so easy and enjoyable. When I drove out of the parkinglot, I was so thrilled to know that I made a perfect purchase from such a great dealership. My mother also will be purchasing her new Toyota from Thompson's Toyota later this year because she really like the atmosphere and of Tony B's willingness to help her with her questions. Thank you Thompson Toyota team.

Zanrok

Jan 29, 2012

First off let me say I shopped and researched before buying my 2012 Prius for quite a while. I shopped around at several dealers and this was one of the best I came across on the west coast. The biggest thing for personally was the honesty. I sent out requests from quotes from several different dealers and each one of them gave me way overboard prices. Jon Cooper of Thompsons gave me the best price and it took just one email and I think 1 text message. PHENOMENAL. When I got to the dealership I was greeted by Chuck and guided into the waiting area where they had free refreshments to grab. Chips, drinks, biscotti, etc. Woah. We sat down and waited for Cooper for a few minutes and really felt non threatened as this place is a smaller dealership than we are used to. After a short test drive Cooper had me fill out some paperwork and we got everything in motion. The price was consistent with what he quoted with no extra "hidden fees" tacked on... Minus a CA tire fee (8 bucks). The General Manager came over and congratulated me on the deal and said I had a fantastic rate of 1.99% with my bank (Pentagon Federal) and said they really couldn't do much better. But the real reason he came over was to ask about me buying the extended warranty. I politely declined and he said no problem and left it at that. Fantastic, no pressure. Finally, we walked into the financing guys office, Robert I believe was his name. He was a nice guy, all suited up. He talked about all our options with warranties and such and had me fill out the final paper work, answering any questions I had along the way. A little long going over the warranty, but that is to be expected as they are required by Toyota Corp.I had a small hitch with my bank as they were not a "dealer associated credit union" However, Cooper and Robert talked with them over the phone and got things sorted out for me. Another outstanding job! Cooper walked me out, explained anything I needed to know about the car and they even walked me around to the Maintenance department introducing me. Seriously? That was cool, totally felt like I was joining a team.If you are even REMOTELY close to this place, buy your next car from them. You will not regret it. Thanks again Cooper and his partner Tony and everyone at Thompsons Toyota.edit: Jon even called a few days later to check in to see how I liked the car. So far so good averaging 58mpg and sometimes over 66 mpg. =)

Patti Riggs

Jan 21, 2012

I just wanted to write and say how pleased I was with the service that I received on New Years Eve from Thompson Toyota Dealership. There was no high pressure selling; I was very comfortable. All of the employees above made the sale of my automobile so easy. I particularly want to credit Shannon for finding my 2008 Jeep Liberty. He was of great assistance to me. I really love the car and it appears to be just like brand new. I would certainly go back and purchase another vehicle from them. Thompson Toyota was so accomodating, even to the extent of washing my old Jeep Cherokee for me. Thank you all so much for your excellent service.Patti Riggs

MattB68

Jan 20, 2012

We have bought several cars over the last 10 years from Thompson Toyota and never had a bad experience. After a terrible experience many years ago at Roseville Auto Mall my wife and I were relieved to find Jon Cooper and Thompsons. The staff has always been friendly (and not in that sleazy car person way) and Jon has always been very straight forward in dealing with us in good times and bad. When we are in need of another vehicle, or just some good car advise, Jon Cooper at Thompson Toyota of Placerville is where we go.

monicacoyle1

Jan 18, 2012

This is the second new vehicle I have purchased through an on-line inquiry for pricing from Thompson's Toyota. Jon Cooper has been the sales person I worked with both times. Jon made both of my experiences easy, fun and hassle free. Not only that, but what he tells you on the telephone is always the same thing you hear when you arrive at the dealership. Jon is a down to earth man that does not hassle, haggle or pester you. The dealership personnel all work very well together. There is no back and forth 3-5 times negotiating pricing because they offer such great pricing that you know what you are looking at before you even step foot in the door. You have a very good idea of your price range which makes the purchase experience smooth and expedient. Thompson's Toyota may be in the small town of Placerville but their pricing is completely competitive with the large auto mall dealerships. My experience with Jon Cooper has been unlike any other dealership. I always shop around and I have found so many dealership salesmen that don't even know how to start the vehicle they are showing you. If they do know how to get it started, they have a hard time driving it because they don't know where anything is on it. As well, my experience is that many salesmen at other dealerships do not know much about the vehicles so they are unable to answer detailed questions. This has NOT been my experience with Thompsons. they know their vehicles and can tell you about them from bumper to bumper. I will always go back to Thompson's Toyota for my Toyota needs and purchases. Thank you Jon Cooper and Staff for making both my experiences purchasing vehicles from Thompson's a relaxing and positive experience. n answering the optional question below - only at Thompson's would I trust it~Monica Coyle

tudoula

Jan 15, 2012

I am very happy with my 2010 Corolla purchase! After spending much time researching for the right vehicle, I am pleased to say my second vehicle purchase from Thompsons Toyota was very successful...again! Just as before, the entire buying experience was very positive. The loan processing was exceptionally simple and straightforward, and Paul provided professional, knowledgeable, and personable attention to my specific vehicle needs. There is no doubt that when the time comes, my next vehicle purchase will be from Thompsons Toyota!

Brian_ford

Jan 6, 2012

My experience with Thompsons Toyota was nothing short of exquisite. I needed a used car for college. I was approached by Roy rather quickly when I stepped on the lot, and he was exceedingly patient with my indecisiveness. He provided expert advice on the vehicles we test drove and was very happy to get into as many as I needed to find the perfect car. After we found my 2011 Camry, the process toward making it my own was smooth as a hot knife through butter. Mr. Avalon made the financing very easy and the entire crew even stayed late to see me behind the wheel. I am eternally grateful to the sales staff as well as the dealership as a whole for making this potentially stressful event as easy as possible. The only thing that beat the smile on my face behind that beautiful engine, was the smile on the sales staff when they bid me goodbye.

lacy1buffy

Nov 27, 2011

The dealership was good to work with and made the purchase easy. I was quite disappointed when it came to leaving with the car after the paperwork was completed and finalized. I was handed the 1 valet key and 1 remote key. I purchased a certified toyota and it should have came with 2 remote keys and 1 valet key, like it had when new. This is such a small exspence for the dealership compared to me having to do after the purchase, I will be out approx 265 dollars for the key and 120 dollars to program the key, or a total of 400 dollars which can only be done at a toyota dealership. I asked why this only has the 2 keys and was told that is all that is provided. Bryan Solomon

psimone

Nov 21, 2011

My experience with Thompson Toyota was very pleasant in the fact of the knowledge and time from your sales staff. I would highly recommend this dealership and well worth the two hour drive.Yours Truly,Pete Simone

haybreadman

Nov 14, 2011

We highly reccomend Thompsons Toyota to anyone looking to purchase a vehicle. After searching for a Rav4 for several weeks,going to our local Toyota dealers, being quoted prices then when we would show up to their lot the price would change..hidden fee's..ect. My husband made a call to Thompsons after seeing the exact Rav4 we were looking for on their website. He spoke with Jim Roth, who was very friendly. Jim,went over the car details,quoted the price. We made a three hour drive being very apperhensive. Wondering if the quoted price would be the same when we showed up. To our surprise, when we showed up, Jim met us outside, offered us refreshments, took our info and guess what?!We didnt pay a penny more for our Rav4 than we were quoted. The whole atmosphere at Thompsons is very friendly and welcoming. No high pressure or pushing you into something you do not want! Ryan Turner, also is a great person to work with.He offerd us the 7 year/100,000 mile extended warrenty. He explained it in detail then left so my husband and I could talk privately. Jim Roth and Ryan Turner made buying a new car something fun and exciting! We will ONLY shop Thompson Toyota from here on out.

riccifederici

Nov 2, 2011

My wife and I just recently purchased a new 2011 Camry and also a 2003 Hylander and continually get great sales and service at Thompsons in Placerville. This is our 5th and 6th vehicle we have purchased over the years with them.The Camry needed a service and the Hylander needed a repair and both visits I have dealt with Shauna Brown one of your service advisors. In my opinion Shauna is a highly motivated professional at her job. She has excellant customer service skills and communicates very well and gave me no-nonsense answers.Dealing with Shauna on both occassions was a pleasure and I will highly recommend her to anyone who might be in need of service related issues.

Jflath

Oct 31, 2011

On 10/28/2011 we were visiting apple hill in placerville, ca. with the intent of having a very relaxing weekend get-a-way from reno, nv. in the early afternoon while visiting the various places driving down the road our 1999 Rav4 just stopped running. Fortunately I was able to pull off the road and call for AAA assistance. The tow driver took our disabled vehicle to Thompson Toyota in placerville for repairs. It was late afternoon by then and the service department was ready to close but said they would be able to look at it the first thing in the morning (Saturday). Also, they advised us where to get a rental car until ours was fixed...We tried using their rental service but our insurance people were not available to verify our insurance. At about ten a.m. the next morning (Shauna Brown) called and advised us of the problem. We were in a crunch as the rental car company was closing at noon on saturday. Miss Brown was extremely helpful in getting us into one of Thompson's rental units so we could get around for the rest of the day until our car was fixed at approximately three in the afternoon... I would like to add that Shauna Brown was so very very helpful to us. She took a very stressful situation for us to be in and made it so much less stressful... We can't begin to thank her enough for her help and professionalsim. Thank you Thompson Toyota and especially Shauna Brown. If we lived in the area I assure you we would be dealing with Thompson Toyota for ALL our car needs!

KevinAL

Oct 23, 2011

This Dealer has great integrity and I would highly recommend them to any of my family or freinds. Even if you have an issue they are there to fix it! Thank you!

jpagluica

Oct 13, 2011

We recently had new run flat tires and battery installed on 2006 Sienna. The price on the tires was competitive and the work exceptional!! They made sure my tires were aligned perfectly before I drove away. As always, Danny Cross was especially helpful and a pleasure to work with. I always leave feeling well taken care of. I trust not only my car, but my family to Thompson's.

rivers41

Oct 12, 2011

I have taken in my Ford truck and my Honda Accord to Thompsons for repair work. They aren't Toyotas but they do such good work at Thompsons and their customer service is unbeatable. Danny Cross is very professional and attentive and quick. He gets you in and out of the service check-in in no time and always makes you feel like you are appreciated as a customer. I've told many of my friends about Thompsons and they're starting to take their cars there now too. And one of these days I hope to trade in one of my cars for a Toyota.Sincerely, Dan Rivers

bob bb

Oct 10, 2011

Although there are other options closer to my home I drive 30 miles to get the quality, honesty, and service at Thompsons. Even the customers that I have met and talked with in the showroom consider Thompsons the best place to go. I've been very happy with all my dealings with this dealership.

pkiernan

Oct 10, 2011

Greatest experience I have had in buying a car. Cooper even went out of his way to give us direction on buying a vehicle that could pull our boat. I will go back to him when we decide to buy another vehicle. Thanks for the great service.

Mike Owen

Oct 7, 2011

I bought my Prius at Thompson on October 2009, and I have had it serviced there since. I have always worked with Danny Cross as a service professional, because there IS a learning curve on the Prius. He has been great in explaining all the features on operating tricks on it and making it a joy foe my wife amd I to drive. One of his best attributes, is to figure out when he can squeeze my in for a small but important service job, as we live a ways away from the dealership, and has saved us extra time and trips, and that helps.Recommend Thompson 100%, and Danny 200%

dfverce

Oct 6, 2011

My fiance and I bought a Corolla here last year. This year we were looking for something bigger as the children were getting bigger too. We were looking in the Bay Area where we live, but the dealers out here didn't want to work with our budget, or give us what we wanted for the Corolla (which was very clean and had low miles). Once i called Coop it was no problem and no worries and just like the year before we were in and out. Not to mention both times we purchased vehicles from Thompsons it was a holiday (Mothers Day then Fathers Day), and the staff waited for us to get there from the Bay Area both times!! I plan on getting a new car again next year and I have no doubts of where we will be going!!! Thompson's Toyota ONLY ofcourse!!! Both times we were there we had a great experience nobody is pushy and they listen to what you want and dont want and are very knowledgable in their vehicles. All the staff members were very friendly and courteous. The office is very nice and very clean and well kept. I recommend my friends and family to go to Thompsons Toyota for a great experience in purchasing a vehicle.

SteveBuck

Oct 6, 2011

I shopped at all the Toyota stores in the area and even though Thompsons was the farthest away from me I bought a new truck from them. My experience at the other dealers went from absolutely horrible, to tolerable, to great at Thompsons. I talked to Jon Cooper over the phone and his earnestness was what made me make the trip to Placerville. While there he was low keyed, honest, and easy to do business with. I appreciated the way every one there was so down to earth nice. Ryan Turner also helped us out a was a joy to work with as well. I do recommend Thompsons to every one I talk to and I can do this with confidence knowing they will be treated well.

chodge1378

Oct 5, 2011

The last time I purchased a car from a dealer was in 1985 when I bought a brand new Celica in Placerville. For the past 26 years, I have purchased three cars from either private parties or Carmax, because of the bad experiences I had at all three Sacramento Toyota dealers (Roseville, Folsom, Maita). When I called Cooper about the truck that was on Thompsons Toyota's website, I thought he sounded "nice," "down-to-earth," and "kinda funny." We talked prices and such, but I never really believed any of it until I took the drive to meet him and check out the new truck I had been looking for. I was so used to getting sucked into the game of just "getting a body to the dealer" that I had my guard up. Let me just say that when I met Cooper and his partner, Tony, I was immediately impressed with their personalities and quickly felt comfortable with them. Cooper did not deviate from the deal on the phone and was such a breath of fresh air to work with. I never felt pressured, ridiculed, or disrespected. Cooper is the best and I will always remember the experience. Not only did he make me feel comfortable, the interior of the place was equally homey and included a nice variety of complimentary snacks and drinks that were easily accessible. PS: Matt in the parts department is great, too! Kudos to a job well done!

Jlebel13

Oct 5, 2011

This is second car in less than a year we have purchased from Coop. It truly is a no-hassle environment, and you don't feel as though they are chasing you around the lot for their commission. We are shoppers, and Coop and Tony took the time to evaluate deals we had found at OTHER dealerships, as their true goal was to ensure we were satisfied with the car we chose. They offered to run carfax reports on vehicles they didn't even have, and showed honest interest in getting to know us, not just to get in our wallet. The paperwork was explained clearly, all questions were answered honestly, and we ended up with a quality used car from folks we trust. They have earned our trust, simply by doing what they say they are going to do, in a very friendly, professional, and courteous manner. Thank you!The Le Bels

Patgf

Oct 5, 2011

Thompsons Toyota is a great place to by a new car. The staff and sales people are very friendly and helpful. I was very comfortable working with the sales and financial staff and never felt pressured to make my purchase. The pricing of my new RAV4 was great. I would most definetly return to by another Toyota there.

scottranzal

Oct 5, 2011

I started with Jon & Thompson's toyota online since I did not live in the immediate area. They were responsive, professional, friendly, and dedicated to doing the right thing for me. Once we confirmed our deal via email, I traveled over 2 hours to get to the dealer. I was greeted quickly by Jon (picked me up at the station) and walked through the process of purchasing my vehicle in a timely, effective, well managed way. There were no surprises, no last minute issues, and I was treated very well throughout the process from start to finish.

Btheaker

Oct 4, 2011

This was my first purchase from Thompson's, though my wife and I had used their service department before. We found the car we wanted through their Internet ads. The sales experience was very cordial and informative - a conversation rather than a sales pitch. The paperwork process with the finance manager was equally pleasant. I consider this one of the best car buying experiences I have ever had. I am as pleased with the car as I am with the sales experience.

GretchenK

Oct 4, 2011

I'm pleased to have an opportunity to share my enthusiasm for Jon Cooper. He treated me with respect and courtesy. I have already shared my positive experience with friends here in Amador County and will continue to do so.

jandpgray

Oct 4, 2011

I shopped on the internet for some time before purchasing my new Toyota from Thomsons. I went to this particular dealership because they offered the best price with the least hassle. I alco have a friend that has spoken favorably of this dealership. I believe the only thing that I feel bad about is that I purchased an extended service contract and I have not been using the truck as much as I thought I would. So that may not work out to well. But that certainly has nothing to do with Thomson's Toyota. I must say I hate buying cars from new car dealerships. I would rather get a root canal than talk to a car salesman. However Jon Cooper made buying this truck a reasonably pleasant experience. I would definitely go there to look for another car.

Ken.rountree

Oct 4, 2011

Cooper and Tony are the best! This is the fifth vehicle our family has purchased from Thompson's and we have NEVER been disappointed with the outstanding quality of service we've received. From the purchasing process to maintenance, we have always received professional, yet friendly service. We feel like family when we visit the dealership for our vehicle needs. Kudos go out to Cooper (he's really THE BEST!) and Tony in sales, and Denny and Danny in service. Thanks for making our automotive experience great! We won't go anywhere else.

SJDS

Oct 4, 2011

After having a TERRIBLE experience with Cardinale Way Toyota in South Lake Tahoe, we were extremely gun shy about heading to another Toyota dealer. What we found at Thompsons was the complete opposite of how we were treated by the rip-off crew at Cardinale Way. After speaking with Jon on the phone he sent us a video of the car we ended up buying, VERY COOL to be able to see the vehicle before even heading to the lot. When we got down to Thompson's everything went amazingly smooth, no hassle, no surprises, no additional fees or add-ons.I would recommend Jon Cooper and Thompson's to anyone looking for a new Toyota. Just stay the HELL away from Cardinale Way Toyota in South Lake Tahoe!!!

wilde99

Oct 4, 2011

"No pressure, no hassle, simpleWho thought buying a car could be this easy? I wouldnt go anywhere else! Cooper, Tony and Robert are my new 3 Amigos!"

geminibug

Sep 29, 2011

Thompsons Toyota is amazing with the customer service work. They are so friendly and helpful. I live all the way out in Sacramento and had such awful experienced with my local Toyota center that I drove all the way to Thompsons Toyota. I can say it was well worth the 45mins drive and gas. And I would definitely recommend this place to family and friends.

normantav

Sep 26, 2011

This is the second car I purchased from Thompsons Toyota within a three year period.My satisfaction rating for this dealership is very high based on the way I was treated.Both the salesman (Paul Devos) and the sales manager (Ryan Turner) listened to what I said I wanted in a vehicle and worked diligently to satisfy my needs. They arrived at a great price for the Prius with the accessories I wanted. I left Thompsons with a new car and felt that I was treated fairly, I can't expect anymore than that..Norm Tavalero

janadell

Sep 21, 2011

Yesterday, we purchased our third vehicle from Thompson's Toyota, and once again experienced the outstanding service we have come to appreciate. Bill McCarty "led" us through the process and finished with a detailed "tour" of our new car's equipment. Lance facilitated the buying process and Shannon guided us through the paperwork. We recently moved to Gold River and considered going to Folsom or Roseville Toyota dealerships. However, our past positive experiences helped us to decide on Thompson's again, and we were not disappointed.

dalewis

Sep 11, 2011

Danny has always been an effective service advisor. Supplies you with the information to keep your vehicle running. He has always been polite and friendly. Nice to see a familiar face when having to get something done you don't enjoy doing or taking the time for. Thank you Danny

jramirezbunch

Sep 11, 2011

Hello All,We live in Elk Grove and I initially made the decision to take the journey and drive to purchase a car from THOMPSONS TOYOTA because of the great prices that I had noticed online...not knowing what an incredible experience I would have from the beginning that stills exists TODAY!! From the beginning of my experience there were no pressures on "YOU SHOULD BUY THIS OR THAT". It was all just straight talk that was honest business. I went back yesterday so that they would fix a problem that I had from the day of purchase. I had "NO" problems with them keeping their word that it would be fixed which is such a big plus for us consumers. I have made a decision that even though we live just 7 minutes away from the Elk Grove Toyota dealership; it is far more worth the drive to return and give all of my business back to them...after all it no longer feels like just a business deal that I am making with them; I have actually made friends there too!! Ryan Turner...you are awesome person that has great people skills. Thank you all for the great experience that you have allowed my wife and I to have with you guys. Your faithful Friend,Jaime & Rosamund Ramirez

markshoquist

Sep 7, 2011

Danny Cross in the service department is top notch! He's friendly and knowledgeable. In addition, the service was quick and excellent. When the service was complete my car came back washed--an unexpected surprise.

Pzkfw

Sep 4, 2011

My wife and I bought a new truck yesterday from Thompson's Toyota. Our salesperson was "Mr. Bill", a very personable, friendly, accomodating fellow, and we also dealt with Ryan, the sales manager, a very straight-forward, also friendly, and reasonable buisnessman, and an Aggie. We had earlier gone to a couple dealerships in the Sac and Vacaville area, before driving to Placerville. We even got to the point of negotiations with a few, and had some bad experiences. We walked. My wife and I ended up driving to Thompson's with a bad taste in our mouth, but were soon pleasantly suprised. We feel that of all the new car buying experiences we have had (and we have had several), this has been the most pleasant and straight-forward. We are pleased with this family-owned dealership. The people we dealt with at Thompson's, Bill and Ryan especially, were easy to talk to, straightforward, and no nonsense. Bill went to quite a lot of trouble for us over the phone, sight unseen. We could have been wasting his time horribly, for all he knew. He did not get irritated, show any inpatience, or duck questions. After we showed up, looked at the truck, took it for a drive, and were nearly finished talking numbers - just before shaking on the contract on our particular vehicle - I wanted to do a last minute driving comparison between our truck and another. Bill and Ryan made no qualms about stopping everything and getting a completely different truck ready for me to test, just to make us feel comfortable. Throughout the process we felt like they were being honest with us. This is a dealership to go to if you want to have a pleasant, no games buying experience. We got a good deal on our new truck, a good deal on our trade-in, and feel confident that these kind folks will take care of us down the road if we have any problems. We liked them enough that we might just end up driving to Placerville for our service needs instead of staying in Sac. Maybe they aren't an automall dealer, but we think they are better for it, if our experience is any guide. We heartily recommend Tompson's Toyota for your consideration. Sam and Whitney S.Sacramento, CA

GRANDMA GRETCHEN

Sep 3, 2011

Jon Cooper treated me with respect and courtesy. I'm delighted that he was able to find the car that I wanted. I've recommend Jon and his associates whenever I can. I had to return a rental car to SMF, so he arranged for someone to pick me up and take me to Placerville. That was above and beyond!

Grandma Gretchen

Aug 27, 2011

John Cooper treated me with respect and courtesy and found just the right car for me. I am very pleased with my purchase and with the generosity shown when I was picked up at SMF and driven to Placerville to get my car - this was above and beyond the expected service. I look forward to future connections with this agency.

hagi003

Aug 8, 2011

Thompsons Toyota was the best experience we have ever had buying a car. They were friendly and knowledgeable. We felt absolutely no pressure while we were there. We also got a great deal on the car WE wanted. Thanks Guys!! We for sure will buy here again in the future!

Shultz

Aug 6, 2011

I have purchased many new and used cars and my experience with Thompson's was the best experience I have ever had at a dealership. John Cooper and the rest of the staff were extremely helpful and friendly. Thompson's will be my first stop the next time I am looking for a car.

msoth

Jul 26, 2011

This is the second Toyota I have purchased this year with Jim Roth. He, supported by Ryan Turner, made it easy for my wife and I to purchase the 2007 Highlander Hybrid Limited AWD. I was having my 2011 RAV4 serviced, so I wandered around the used car area "just looking". I was pleasantly surprised to find just the car I needed to replace a car that had just been totaled in an accident.I have had my Toyotas serviced at Thompsons since I moved to Camino in 2001. Their Service Department helped maintain my 1994 4Runner to 292,000 miles, and my 1986 MR2 to 318,000 miles.Marty Soth

billriedl49

Jul 25, 2011

I can't say enough about these guys. The first time I drove on to the lot it was half an hour after closing and 'Mr. Bill' McCarthy still spent half an hour with me. In the following days Mr. Bill was very responsive on the phone when I had additional questions. Over the course of the phone calls they had sweetened the deal so much I had to go back and talk with them in person. When it came the actual buying experience they were very honest and transparent with their process, this is a rare quality in a dealership and one I will not soon forget. Both their sales manager, Ryan, and their finance manager, Robert, took the time to understand my situation and worked very hard fit everything I wanted inside my budget(they succeeded plus more!). At the end of the day I drove away happy in a great truck at a great price having just worked with some great people. I highly recommend this dealership.

maryaperkins

Jul 19, 2011

This dealrship is amazing. They are friendly from the minute you walk in the door. Danny Cross and John the shuttle driver, are just genuinely nice men. Danny knows the products they service, and he does not try and sell you other stuff you do not need, but he always make sure he lets me know what I need. I feel like it is family taking care of me. They also have a wonderful area that you can wait in if you like, or the shuttle service is amazing. It is easy and fast getting in and out, if you have an appointment, they have everything ready and waiting for you. Everyone who works at this dealership is friendly. Sure beats the heck out of the big dealerships I have dealt with where they herd you in like cattle, do not even know who I am, and are never running on time. I feel so blessed to have a dealership available that will pick me up and drop me off, and take good care of all of my cars and truck. The prices are fair and competitive, they always have coupons that make it a great deal. My vehicles have always been repaired with the highest quality of workmanship.

DysZo777

Jul 10, 2011

Shauna is always helpful and friendly every time we get our truck serviced! The quality of work is always pleasing! Will always keep going back for future services and future vehicles!

prinetime

Jul 10, 2011

Bought a toyota corolla le. The friendliness was great. Very professional and courteous. My wife and I bouth test drove the car and took our time with no complaint of let's get back to the dealership. Their was a fridge will soda, water, popcorn, biscuits for the customer. the price was the best i found in 150 miles of turlock. there was no high pressure at all. there was a small glitch with the pink slip, but that was quickly resolved and they will drive the car to us the next day. We could not be happier. The best shopping car experience i believe i have ever had!

rlagomarsino

Jul 7, 2011

The Thompsons team was great from start to finish. No pressure sales, very competitive pricing and plenty of information to help us make our decision! Thanks to Tony and the rest of the team!

cmonne24

Jul 6, 2011

Fabulous experience! I had my 2 kids with me (ages 2 & 7months) I told them that I did not have 9 or so hours to spend looking for a vehicle. They worked fast and got me what I wanted, 3 hrs later I was driving off the lot in a new car. Definatley will be back! Thank you Bill & Ryan!!

Lukens

Jul 5, 2011

My wife and I were dreading buying a new car because of negative past experiences. This time was different. There was no pressure and the price was as good as it gets. We are now the proud owners of a 2008 Highlander Limited. We couldn't be happier!

MadonnaLyn

Jul 1, 2011

Ever since moving to Northern California I have been buying all of my cars here. I have tried other dealerships but the service and the prices always bring me back to Thompsons Toyota. The people are great in every department from sales to service. I just bought my daughter her first car and after shopping around we ended up back at Thompsons. I am sure when I am ready to buy another car it too will be from them...Thank you James Van Atta for taking the time to talk to me and my daughter and for calling Toni Biondi to let him know we were on our way up to see him. Thank you to Tony for his patience and in taking his time in showing us all of the different vehicles that we were interested in and answering all of the many questions we asked him. Thank you to Vance for going over all of the numbers to get us a deal that we could be happy with and thank you to Robert Amador for doing the most tedious part, the financing paperwork and going over every little detail to make sure we understood everything we were signing. I hope that this does tell you the "why" In why I am taking my time to let you know how great everyone at this dealership is because they deserve to be recognized

buz

Jun 24, 2011

First and foremost, Tony Biondi is a great salesman, not only was he very knwledgable on everything about the Camry we were looking at, but everything that needed to be done for us to purchase the car. He was very personable giving us service with a huge smile! He really made you feel he cared about our needs. Every person we came in contact with that helped us were very friendly, courteous and made the experience of purchasing our new Camry a delightful one! Thank you Tony, Ryan and Shannon!!Thanks to Denny Partin for referring us to Thompson's Toyota!We would definetly come back to Thompson's again!We have used Thompson's service department for years to service all our vehicles. They are not only very experienced mechanics, but they're efficient, trustworthy and get the work done in record time.Thanks again, Buz and Joann Cannon

DaylinBoyd

Jun 15, 2011

The process of buying a car from a dealership has always been stressful and a painful process until we met the sales team from Thompsons! They are phenominal! There is no way to desribe the professionalism, honesty and patience we experienced there! They made it stress free and we got exatly what we were looking for. Much thanks to the hard work and great communication of Bill, John, Lance and Shannon! Thanks so much! We love our new/used truck!

bmanro

Jun 10, 2011

We traveled 5 hours one way, from the far eastern side of the Sierras (Bishop) to check out a Tundra we found on Thompson's website (the only way we shop, being in the sticks). We were not disappointed, and came home with a new truck. When we arrived, Paul happened to be out front, and he had the truck ready for inspection. The entire staff welcomed our two Aussies inside to escape the heat while we went through the purchase process. Everyone was so helpful, so attentive!!! And the Tundra was worth it, from the vehicle itself to the excellent purchase process! We drove it home the same day (another 5 hours), and had a very comfortable ride home--even the "boys" had plenty of room in the passenger area behind the front seats. We will definitely recommend y'all, and, being die-hard Toyota fans, we will make the trek to Thompson's for any future Toyota purchases. Thanks again for the wonderful personal service and the excellent deal on the truck.

richard&gayle

Jun 9, 2011

This is the first new truck we have purchased from Thompsons. The whole experince was very pleasurable. Paul Davos is knowledgeable, friendly, and makes you feel at home. He was not pushy and took all the time we needed to checkout vehicles. I would definitely recommend this dealership.

Dan Wright

Jun 1, 2011

Good salesman, Bill McCarty was easy to work with. When price came up for the sale of the vehicle it went fairly easy. Ryan and Lance worked with me and there was no pressure sales. I made an offer, they countered and the deal was done. Dealership is easy to get to and very clean and orginized. Everyone was willing to help with locating my salesman upon arrival. Once sale was made things slowed down, as for customer service. A lot of waiting, with an appointment. I still would recommend this dealership to my friends and family.

jlorenco

Jun 1, 2011

I ahve purchased 2 used cars from Thompsons and the experience has always been enjoyable. The staff is great and bends over backwards to make sure the cutomer is happy, and they have great deals on cars too! Great place to shop for a car! They have always stood behind the cars they sell.

ppeacock

Jun 1, 2011

This was my first experience with Placerville Toyota. And it was a truly great experience. Shopping for a new vehicle can be frustrating and stressful. Visiting a couple of other Toyota dealerships in the area was just that. However, my experience with Chuck was truly stress free and low pressure. Chuck introduced himself as a No Pressure Sales Guy that was there to answer any questions I might have. And he lived up to his billing. He was extremely informative answering any question I threw his way. And never did I get the what can I do to sell you a vehicle now speech. The helpful, open and honest dialogue Chuck displayed continued with the office team handling my paperwork once I selected my truck. Ive already recommended Thompsons to a couple of friends as the best place to purchase a truck. Looking forward to doing more business with Thompsons Toyota!

duranfamily

May 30, 2011

This is our third Toyota and our second purchase from Thompson Toyota. We bought our first one at Folsom Toyota and did not have a great experience with them. They promised many things to be done on my sequoia when I was purchasing it but after purchase didn't follow through, also the negotiation process was not a good experience. A year later we wanted to buy another Toyota and decided to go up the hill to Thompson. Good decision! The experience was great! No hard pressuring, no games (let me ask my manager), just a good deal. It's 5 years later now and I emailed Thompson to see what deal they could give on a corolla. Cooper emailed me quickly on a good price. A week later we went up and met with Cooper and Tony. They honored the price and gave me a fair price on my trade in. Working with them and their finance person was easy and seamless. I had to go back the next day for additional paperwork and get floor mats. The dealership was very busy yet every employee there asked if I needed help, I never felt abandon. Cooper even spent time to help me sync up my phones to the wireless bluetooth even though he was very busy with other customers. I've been in sales for over 20 years and Cooper and Tony did everything right, honored the price, great follow up afterwards, and made me feel important. Buying a car is a major purchase and should be a fun experience. Cooper and Tony have accomplished that!

sherrick12

May 30, 2011

This was the best car buying experience ever. Tony was very helpful and friendly. Everyone was very honest and had great customer service. I would feel very comfortable sending my friends and family to make a purchase and know they will be treated amazing. This was our second car purchase of the weekend and with the horrible experience we had at the Hyundai dealership in Roseville it was nice to see what amazing service was provided to us here. Thank you Tony, Ryan and Shannon for everything.

Lucille H

May 20, 2011

A little over a year ago I set a goal and I told myself I would reward myself with a truck if I met that goal. Even though I had not totally accomplished my goal, I decided to go ahead and see about getting the truck. Cooper was really great and easy to talk to. He listened to the situation and understood just what this truck meant to me. He actually went above and beyond. When I left Thompsons Toyota, I left not only with a truck at a great price, but knowing that Thompsons Toyota really cares about the people they sell their cars to. I left with the impression that Thompsons Toyota not only hires extremely professional indivdiuals, but indivduals that are compassionate and extremely respectful. This could have been the most challenging car buying experience in my life, but for all the above reasons it was the most comfortable experience I ever had. Thank you Cooper, Tony and Jim for being there and making Thompsons Toyota the place to go.

mountaingirl

May 18, 2011

We found Thompson's Toyota on the internet. We called to confirm the price of the car we saw. When we arrived Jim Roth welcomed us and had the car all ready for us to look at. Jim was very friendly and helped answer many of our questions. We were introduced to Bill. Bill did an outstanding job going over all our financing options to make sure we got the best deal to match our budget. Once we introduced to Shannon the finance manager the paper work was completed quickly and accurately. At no time did any of the employees make us feel pressured or uncomfortable while we going through the purchase of our car. I would recommend Thompson's to anyone who was looking to purchase a new car.After several months of seaching I finally got the exact vehical I have been looking for. I love my new Toyota!!!!

zenidog

May 16, 2011

Dealing with Cooper and Tony was a real pleasure. Buying the Tacoma was easy and the whole purchase team had me on the road back to Chowchilla in no time. I will recommend Thompson's Toyota to anyone who is looking to buy. Thanks, Richard from Chowchilla, CA.

JasonKrogh

May 14, 2011

I've been purchasing autos for 25 years - most of which have been through dealerships. Purchasing my new Toyota Sienna at Thompsons yesterday was by far the best, most memorable auto buying experience of my life.From the beginning stage of research up to the close of driving off of the lot, the following are highlights I'd share with all of my friends, family and corporate colleagues:1. Clean, organized web site (with photos of actual vehicle and attached sales price) for ease of use and research on the types of vehicles I'm interested in. This was a BIG PLUS for a guy like me that has very little time to spare with my fast paced life.2. Initial connection via email was immediately answered with a very friendly introduction and response by Tony Biondi3. Initial negotiations on the vehicle started with ease and zero stress via pleasant email and phone conversations4. Arrived at dealership to immediately feel a warm, friendly vibe from the staff and dealership (as a whole)5. Tony was very knowledgable of the vehicle (hard to find these days) and of Toyota's current incentive/finance programs6. I was introduced to Ryan, sales manager, as we approached closure of the vehicle terms. Ryan was extremely professional yet very approachable from the moment I met him, all the way to our final hand shake. A great guy who is clearly experienced in both the auto and human relations industries! He made me feel appreciated and a person of true value as a Thompsons customer. 7. The finance review was great - wasn't long and overwhelming. The finance manager knew his product and was clear and concise with all of my options through Toyota Financial. 8. As I was handed the keys to my new Sienna, I was greeted by many people with warm handshakes and smiles as to say "congratulations" on your new vehicle AND your invitation to becoming part of the Thompsons family. It was really amazing. I truly felt like is was a branch from their family tree.Overall, the size/location of the dealership, the people and the process at Thompsons was an experience for the record books. I will certainly promote Thompsons to all of the people in my life. My only regret is that my wife and 4 kids were not there to experience this with me!Thank you Thompsons for being a game changer and proving, even to an experienced car veteran, that you CAN find an outstanding experience with an authorized, big name auto dealer.Jason KroghRocklin, CA

dsashton

May 11, 2011

The service was helpful and outstanding. The salesman was friendly and it is a very low pressure environment. In addition, they offered the lowest price among new dealers in the area. Would strongly recommend this dealership to anyone interested in purchasing a Toyota.

NOONE22

Apr 11, 2007

I was fully aware of which model of Toyota I was going to purchase and what I was prepared to pay for it . I just needed to make some calls to check the credibility of the staff at a couple of dealerships. As it turned out, I bought from Doug at Thompsons (44 miles away) instead of in my home town because he treated me pleasantly, with candor and respect. This was a true cash deal and I was within 40 cents of what I thought should be a proper out the door price. All of that was negotiated beforehand. Dougs confidence and straightforwardness was key for me to purchase there.