Used Cars for Sale at Titus Will Ford Sales in Tacoma, WA

Ashley Murphy

Nov 28, 2020

UPDATE: If I could review again I would. 5 star customer service. Where to start.... update: everything was taken care of and fixed promptly. I appreciate the quick response and the customer service we received. 1) Purchasing the car was the hassle free part. They were very professional and helped in every aspect, drove off happy.

Allen Eriksen

Sep 21, 2021

Chris…. He drove my daughter and me home because my truck had to stay overnight. Chris was VERY cautious, polite, and courteous driving us home. He was very aware about my daughter’s wheelchair in the back of the truck. You would have thought he was transporting nitroglycerin from how cautious he was driving! It’s almost impossible to transport a wheelchair without it rolling all over the place if it’s not tied down, but he managed. In over 30 of transporting my daughter’s wheelchair, I’ve never been able to keep it in one place in my truck unless I tied it down. I’m simply amazed! Whoever does the hiring at Titus-Will knows what they’re doing. Between Justin, Karl the diesel tech, Miriam and others, you have a fantastic crew working there.

elaina brown

Feb 5, 2021

I got what I needed done on my car. However, the person that was helping me check out was pretty rude to myself and my mom when we were simply asking for clarification on what the paperwork meant. He seemed annoyed , and stated that we should trust him because he has been a mechanic for x amount of years. I get that you are experienced in your field just as I am in experienced in mine, just felt cold when simply asking for clarification. I hope to have a friendlier experience next time.

Bianca Schmitt

Jul 27, 2021

I purchased a vehicle from Titus-Will in May. The very next day I reported a crack in the windshield that was not initially visible, as it is behind the mirror and the sun was shining. Then a couple days later my car wouldn’t start as the battery was bad. I took it in and got questioned on what I did to kill the battery. They finally realized it wasn’t that it just died, the battery needed to be replaced. I continued to reach out about the windshield and was told the end of May that someone would contact me from the glass shop. I finally called the glass shop asking if the windshield was in and they had no clue about the job. I went to Titus will as my parents have bought all their trucks from them with no issues and hey had a vehicle I was actually interested in. The price of the car was great, but the service is less than par. Can definitely say I won’t be going back in the future.

Crystal Butler

Feb 14, 2021

This was my first time taking my vehicle here for a oil change. Top of the line service and awesome customer service. I definitely will be a returning customer. Thanks so much for all you do to help keep customer like me safe and on the road!!!