Used Cars for Sale at Toyota of Boardman in Boardman, OH

Thumerzs

Oct 30, 2016

Justin in sales took the time to let me test drive several different models so I could decide which car was best for me. After deciding on a Camry, he thoroughly explained all of the cars features to me when I picked up the car. Erica in the finance department informed me of all my options for warranty coverage, without pressuring me into buying something I didn't want. It was nice to have enjoyed my experience of buying a new car, without the unpleasantness that sometimes happens at other dealerships. Great job Toyota of Youngstown!!- Doreen C., Struthers

benkacie

Oct 28, 2016

As always, received courteous service. Gerald assisted me today and was very pleasant as are all the staff. Waiting area is clean and comfortable. Service was done in a reasonable amount of time. Thank you!

Rainman

Oct 28, 2016

I want to thanks Gerald for doing an outstanding job of getting a used Toyota Highlander checked out for me to consider buying. I live in Denver Colorado and found a vehicle at a used car dealer close to this dealership. I had the used car place drop it off and ask for Gerald since I talked to him first and he put me at ease over the phone. The vehicle checked out and I may purchase it, but the best part of the deal was working with Gerald. If I wasn't 1400 miles away, I would be brining my 2012 Camry and my 2016 Tundra to Gerald for service. Keep up the good work Gerald.

Bob McBride

Oct 27, 2016

I took advantage of their tire special, great deal on brand name tires!! Gerald is always very pleasant and explains everything very well. I usually wait for service and these guys always get me out in a hurry which is great. All of my dealings with this dealership have be very positive, good bunch of people.Bob M.

Jessica

Oct 22, 2016

Super big thank you to Gina Bondi and Justin Bailey at Toyota of Boardman for helping my husband and I into our new 2016 Highlander today! Both we're friendly, knowledgeable, and efficient! Justin was very thorough in highlighting all that the Highlander had to offer and explaining how to use each feature! Service was stellar. It was THE BEST car buying experience we've had, to date! We will definitely be recommending Toyota of Boardman and these two in the future to anyone in the market for a vehicle!

hstipanovich

Oct 21, 2016

My husband and I picked up a 2017 Toyota Sienna lease last night from Jim Barth and yet again were very pleased with our experience! He worked with us and our growing family to get exactly what we wanted. He was professional, answered my many many questions, and made sure to get the car we wanted. He even set up my phone and went over all the features of the car so I am not guessing months from now what a button does. This is the 3rd car we have purchased from him and wouldn't go anywhere else! We worked with Erica Graham on the financing and she was friendly, efficient, and didn't make the process and signing seem like a chore. She offered us a few upgrades and didn't pressure us into buying the extras, if we didn't want to. I would happily recommend this team to anyone looking for a new/used car!

JLF

Oct 21, 2016

On my way to New York from Columbus Ohio in my 2006 Sienna. Engine light on. Called my service person at Toyota Direct in Columbus. He said it sounded like an ignition coil in one of the cylinders. He said we could drive the car on 5 cylinders! Got to the Toyota dealer in Boardman, Ohio (near Youngstown). Gerald took care of us right away and within only a few hours told us the problem was indeed an ignition coil. We had to rent a car near by to go on to New York to make it to my daughter's wedding! When we returned a few days later, my car was ready as expected. I was very impressed with the professionalism, speed and courteous concern we were shown by the Boardman dealership and Gerald in particular. He left the key for us so that we could pick the car up on a Sunday when they were closed. He was terrific. All was fun at my daughter's wedding in NY!

Joseph F Kane

Oct 21, 2016

Gerald was very nice and explained everything to me. The service was thorough and professional. Confident my car was in good hands. The girl that took my payment was also extremely nice!

michelevermont

Oct 19, 2016

Excellent service. I'm loving my new 2016 Corolla. Their dealership service is outstanding. Very comfortable waiting room options. I was able to sit alone in the children's playroom since it was vacant, and I got a lot of work done.I am very pleased all the way around.The only minor complaint I have is when I first tried to do this review by going to the webpage on the postcard they gave me, and I had to find my way around to get to this page.DealerRater.com/myreview

Marilyn Burns

Oct 16, 2016

This dealership has been a true joy to work with. When I drop my car off, there are snacks, TV, comfortable seating, etc. I pulled right up and someone was there to greet me. Great place to do business

Thankful

Oct 15, 2016

Service Employee Gerald Lane went above and beyond to make my bad situation better. I got a flat tire and needed a replacement tire. They could order one and have it Monday. When I mentioned my situation with my husband being hospitalized in Pittsburgh and my need to take my children to visit the next day, Gerald said let me see what we can do!! In a short amount of time he had a replacement tire for my car that same day. Thanks so much for providing outstanding customer service.

Max3190

Sep 30, 2016

I just picked up my 4th Rav 4 yesterday. I love the car and the dealership. I am very happy with the attention and service that I received. Everyone is courteous and on the ball. That's why I keep coming back!

BobRav4

Sep 26, 2016

Very professional and courteous. Struck a fair deal quickly. Offered me a good price on my trade-in. Renewed my faith in car dealerships. No pressure at all. Finance process was as good. No pressure there either.

ern

Sep 21, 2016

very helpful and excellent service, I took a test drive and decided the deal was very good ,well pleased with trade in. Jim had me in and out in a couple hours. Will go back

KimberD

Sep 16, 2016

From the moment I stepped into the dealership, I was treated with high energy and friendly people. Kevin Bertilacci was my sale rep and he went above and beyond to accommodate any request I had. Once I left the dealership, I had further questions and I never had to track him down. He was very accommodating, friendly and kind. This was a painless process for me as I went in on a Tuesday for an hour or so then went back in 2 days later and left with a beautiful Hybrid Camry that was very affordable. I would recommend Toyota of Boardman and Kevin Bertilacci to my family and friends hands down.Kimberlee

Jeri

Sep 10, 2016

Jim Barth helped me with all the questions I had . he made the transition to a new Corolla very easyThe dealership has very friendly staff in all the departments

Bob123

Sep 7, 2016

good experience. Easy to figure out the price and compare the deal to others. Knowledgeable staff. Presto price seemed to be fair. Add on warranty stuff caught me by surprise and don't know if that is a good value.

Dobrien12

Aug 26, 2016

Fred and Jim B were great to work with. Honest and straight forward about what our deal would be. We had not had a pleasant experience at another Toyota dealer and were hesitant to even stop. Pleased we did and love our Rav4! Thanks Jim for all your help.

TSH

Aug 21, 2016

Gerald Lane provided highly professional service when I recently visited for maintenance. In addition, Igor the tech worked through his lunch time in order to get me back on the road as soon as possible!

tca

Aug 18, 2016

We were looking for a small SUV and Randy helped get us what we needed at the price point we wanted. Couldn't have been easier.

Auntgj

Aug 10, 2016

I have gotten several cars here. They are excellent people to work with. I would not go anywhere else. Any problem is taken care of with no fuss or issue.

michael g chervany

Aug 10, 2016

Always great experiences. That is why I get my car serviced there. Great car good people to work with. I will recomend to other people.

Satisfied Customer

Aug 9, 2016

The Service Department is awesome!! Efficient, informative and reliable!! Also, very friendly and they go out of their way to assist you!! So glad they are in the area!!

Anna R.

Aug 3, 2016

I went in and told the first salesman who greeted me that i was only dedicating 1 hour of my day to test driving a car, getting a quote on my trade and a price on a new car. I was in and out in under an hour. I went to other dealerships to check a few other cars. The salesman at the Kia dealership told me there was NO WAY the salesman (Jim Barth) was going to sell me the car for the price he quoted me. I went back to Toyota because I was a little nervous and Jim assured me that the price he gave me was what I would pay. I went home to think it over and decided on the 2017 Toyota Camry and much to my surprise when i went back I was told by Jim that he was actually able to obtain financing at a lower rate for me which in turn lowered my monthly payment. The man at Kia told me I should drive the Toyota over if I actually purchase it because he was so sure it wouldn't happen. I do intend to stop by there next time I am in the area and prove to him that he was wrong and his bullying tactics will never sell any cars. Erica took care of my financing paperwork and she was knowledgeable and quick and had me in and out in no time at all. My experience with Jim Barth was professional and CALM, unlike the way most salespeople behave and he came thru with everything he promised me and more. I would highly recommend him to anyone who is tired of the typical car buying experience and who wants a great deal! You will receive both of those from Jim.Anna R.

Lori M

Aug 3, 2016

We have purchased/leased a number a vehicles from Jim Barth at Toyota of Boardman, and we are always very satisfied with the entire experience from searching for the right vehicle to driving away with a vehicle that we are extremely satisfied with, including the price. Jim has been truly a wonderful sales person each time we've purchased from Boardman. Always very professional and most helpful in leading us in the right direction as far as the right vehicle for us and the right financing. Erica has also been extremely helpful in the finance department. She is always a pleasure to deal with, and makes you feel at ease with the whole financing experience. We wouldn't buy a Toyota from any other dealership. Highly recommended!

Camry

Jul 30, 2016

When I walked on the lot wasn't very long before a sales rep greeted me, felt like he waited just long enough to see if I decided what I wanted, we spoke he wasn't pushy he listened, then we went through the process of the purchase, my sales rep was Randy Rogan very nice guy, made me feel comfortable, and pretty much let me make all the decisions, super guy.

JudyM

Jul 27, 2016

II had a great experience at your dealership. We were immediately greeted by Jim Barth. I had visited various dealerships in Pa., W Va. and Ohio and did not have very good experiences. The friendliness and great personality of Jim far exceeded what I experienced at any of the other dealerships. Jim was truly interested in what I was looking for, there was absoutley no pressure put on me, and he just put me at such ease in the process. Jim suggested I take a test drive in the Camry to see how I liked the car. We went back inside the dealership and talked some more regarding the program Toyota was offering, etc. I signed up for the 36 mo lease program, paperwork was completed and I drove off with my new car. Rich was also a pleasure to deal with in completing all the necessary paperwork. Jim Barth is truly a professional salesperson. I would highly recommend Toyota of Boardman dealership.

Leeno1

Jul 17, 2016

I felt very comfortable talking with salesman Mike Butream, there was no pressure to sell. I went in the first time to look and test drive a new vehicle. I told them what I was interested in and they were able to get me to a very affordable price. The second visit was to purchase the vehicle which went very smooth. The entire staff is super friendly including the service department. The owner Shane Lanigan took the time to introduce himself which showed his personal pride in his dealership and staff. I would highly recommend going to this dealership.

Jay03

Jul 16, 2016

Excellent, easy people to deal with.Mike Kirkwood made the entire experience pleasant.Traded in a 2001 Tundra for a 2003 Tundra with half the mileage and 3 times better condition.Very satisfied.

tekgal

Jul 15, 2016

Extremely happy with Jim our salesman and Erica, who did our book work! Both were extremely knowledgeable and friendly. After many months of searching for a specific truck, we found exactly what we were looking for at Toyota of Boardman. The vehicle is in pristine condition! Very happy!

Chris6050

Jul 13, 2016

Service department was great. I called the service department to get my sienna an oil change. They were able to get me right in with no problems. I pulled right into the service station and was immediately greeted. The waiting room was comfortable and they provided refreshments. I will continue to take my vehicles here.

Veronica7671

Jul 13, 2016

Randy Rogan was knowledgeable and friendly. We felt very comfortable in our dealings with him. Erica Graham was our finance person. She was friendly and personable. We have dealt with this dealership for sometime now as I already have a 2008 Prius. It was our first time buying here though. Service department is wonderful. Car was delivered clean and ready to go. All in all a pleasant buying experience. Thank you Veronica L. Salreno

Terra Schwerha

Jul 9, 2016

We had a great experience shopping for a Certified Pre-Owned car. Kevin was very friendly, knowledgeable and honest when dealing with us. Service was very quick with little wait time.

Sweet1996!

Jul 6, 2016

From our salesman Dave hogue who was very knowledgeable about highlander trim levels and options to the sales team that located our vehicle within 2; hours to the finance team that helped me go over lease and finance options couldn't be more pleased and will be back for our next vehicle

jj

Jul 4, 2016

It was the smoothest vehicle I ever had. Our salesman Randy Rogan, was polite, honest, and listened to our needs. He gave us several options to choose from, and walked away and let my wife and I make our decision. From start to finish the whole process was easy and enjoyable.

djyanek74

Jul 3, 2016

Great experience with no pressure at all to to buy. Dick Bell was great to deal with, professional and very informative about every model I looked at.

Kema611

Jun 30, 2016

My salesman Randy Rogan was AMAZING!!! He made everything painless and seamless for me. We were able to work out my entire deal over the phone, he had all my paperwork ready for me when I got there. I was in and out in no time. He was super friendly and helpful. He answered all of my questions and made sure I understood everything. I give the entire experience 5 stars!! I will definitely be getting my next car from him! No doubt! The whole team worked to get me a great deal!

Tami252

Jun 29, 2016

Jim Barth is a great sales associate. He is well versed in the products and treats me with respect. I would recommend him to all others.

Susan1010

Jun 28, 2016

The salesman that worked me was extremely helpful. Jim took a lot of time to show me every detail about the car I was interested in buying. Investing in a car was not an easy decision for me to make, but with the help of Jim and Stephanie I left Toyota excited and feeling good about my choice. The time they spent telling me about the car, financing, and working with me to find the best deal compared to other dealerships was great!

TacoB1720

Jun 26, 2016

All dealerships should strive to be this good. John and Randy were professional, very courteous and made getting my new Tacoma a breeze. Randy was very knowledgeable and helpful in his explanations about my truck. Couldn't ask for more. Rich in finance was also very helpful in explaining the lease. The process was effortless. Thank You

Sam

Jun 24, 2016

I was in the market for my first car, and had been going to different dealerships across NE Ohio in search of a well maintained, reliable car. In each case there was something to be desired in either the sales staff of the dealership, or in the car itself. After going to Toyota of Boardman a few times, I ended up purchasing an upscale Toyota RAV4 in excellent condition. If you visit this dealership, ask for Justin Bailey. You will find that he is an exceptionally courteous and personable salesman, and that is very knowledgable about cars, especially Toyotas. He was very helpful throughout the entire time that we were there. In fact, he personally touched up the vehicle's exterior free of charge.

MARCELAINE BASHIR

Jun 23, 2016

Stated what I was looking far ,went to lot pick out one, husband came ,change color and within couple hours ,home with a new car.

eagan.rachel

Jun 21, 2016

Stopped in after work last night with no intentions of buying a vehicle because I thought I was too flipped in my trade but was curious. When I got there Mike "Bubba" Kirkwood was available and showed me a car and it's like he knew the exact one I was looking for. Within a few minutes of talking he had a camry pulled up and ready for me to take for a spin. After the test drive I was very hesitant to look at pricing because I thought it would be pointless with my trade, but I was dead wrong. Mike was able to work with me and they were able to give me more than I could have ever anticipated on my trade and got me into a brand new car at a lower price than what I was currently paying on my old one! Mike was absolutely fantastic, friendly, open, and honest. Needless to say I will be back in the future and I will immediately ask for him!

2016Camry

Jun 20, 2016

My salesman, Jim Barth, was very helpful and knowledgeable about the changes in the 2016 Camry over my 2013 Camry. Everyone at the dealership was friendly and pleasant during all my visits.I

mk7ofdiamonds

Jun 19, 2016

I was very impressed with how prepared & knowledgable the salesman Justin was & so happy he was able to find me the truck color I wanted.

Gobucks1696

Jun 16, 2016

Purchased new Camry with the help of Randy Rogan. Helpful and easy to work with and was always available. Would definitely use this dealership a third time!

Jade Simmons

Jun 16, 2016

Randy was very friendly and personable from the moment we walked in the door. Asked lots of questions and took the time to get to know us to further assist us in finding the right car that was within our budget. VERY helpful and he made our shopping experience fun and stress free. Great personality and was not pushy at all. His overall demeanor is comparable to a good friend vs pushy salesman & customer. He was proffesional, respectful, personable & effeciant. Highly recommended

loyaltoy

Jun 16, 2016

No pressure, just information to help us decide which pre-owned vehicle was best for our needs. Didn't try to sell new. Repeat customer!

Amy

Jun 14, 2016

Excellent service and buying experience without the high pressure sales tactics. Came in close to closing and wasn't pressured and still given the time I felt I needed to make a purchase. I also got a great trade-in price for the car I was turning in from another dealer, and was dealt with easily, fairly and quickly. I appreciate how honest and open they were, and they made the whole experience painless.

Kathy J

Jun 14, 2016

This was my first Toyota purchase. I went with friends that recommened this dealership. Initially I had a Subaru Legacy in mind but test drove a Corolla & loved it! I hate high pressured sales & that is one of the reasons I like this dealership. All of my questions were answered, I was able to have prices given to me on several cars with NO haggling. I had many questions & different options I wanted to consider & Richard was very patient with me. I was made to feel as though all his attention was focused on me and my car purchase. After seeing the service dept. and waiting area as well I know I'll enjoy going there for service. Absolutely LOVED this dealership!!!

Cristine

Jun 12, 2016

This is the second time that I have leased with them. They are very polite and easy to work with. I highly recommend them to anyone going to buy or lease.

SMS236

Jun 10, 2016

Excellent service, Great buying experience. They get you in and out in reasonable timeframe, won't sell you something that doesn't fit your needs (had a small leak in transfer case that could have resulted in very expensive fix but mechanic recommended just monitoring and bringing back in in a week, ended up it was just a breather hole that had filed up with dirt. Saved me thousands. Just bought first new car at this dealership and they worked to get me everything I wanted on a special order. Highly satisfied.

SCOTT LOREE

Jun 9, 2016

Jim Barth made the car buying experience very easy. I have been avoiding getting a new car for many years due to some previous bad experiences. I won't hesitate to go see Jim again in another three years.

Stevie

Jun 6, 2016

This dealership is great. I've had by far the best experience buying a car to date. Randy Rogan was extremely helpful. I spoke with him beforehand on the phone and he had everything set up for me when I got there. I told him what I was looking for and he gave me every option he had. He was able to answer all of my questions and walk me through the whole process of trading my old car for a new one. Once I had decided on a car, Rich did a great job explaining the financing. Answered all questions above and beyond. Everyone at Toyota of Boardman was extremely friendly, helpful, and knowledgeable. I felt no pressure at any point which was nice. I found the car I wanted and was able to get a great deal. I can't get over how easy the whole process was! This is by far the best experience I have ever had buying a car. Thanks to all employees at Toyota of Boardman for making this such a great experience!

JimK_PA

Jun 2, 2016

I started looking to buy a used Jeep Wrangler but the vehicle was no longer available. After research and talking decided on Toyota 4 Runner. I was educated on benefits and decided to purchase. Unlike most car dealers this was most pleasurable. Jim followed up diligently with me. Finance worked to process being very friendly. This was a most pleasurable experience.

cgulgas

Jun 1, 2016

I had previously talked with Justin on the phone and he was very helpful in giving me some preliminary info. A couple weeks later, I went to the dealership and sat and talked with him and Kevin. They were both super friendly and answered all of my questions. As much as I know they are there to sell cars and make a living, it was a comfortable atmosphere and I felt no pressure (which is a BIG thing for me). The staff overall was very courteous and offered refreshments as I took the time to make my decision. Once everything was done, Rich did a wonderful job explaining things from the financial point of view as I was signing my paperwork and Justin went over the car from front to back, helped me set up my Bluetooth and just went above and beyond what I had expected. WELL DONE!!!

Suzuki796

Jun 1, 2016

The dealership is awesome. Everyone is so friendly and made my car buying enjoyable. Justin Bailey was a great salesmen and I highly recommend him and buying from the dealership

Frank Zamary

May 31, 2016

I dealt with Justin Bailey during my visit. I came in with a price range and an idea of the kind of car I would like and Justin helped me make a selection based off what would work best for me and my wife. He didn't try to up sell us and was even willing to be patient as we took time to look at another few dealerships. Ultimately, it was his candor and helpfulness that brought us back from Columbus to make our purchase with Justin. I would highly recommend him to anyone looking for a Toyota.

donna morse

May 29, 2016

Jim Barth was most helpful in our selection process. He was a good listener as to our wants/needs & we perceived him to be an honest person.

Joyshappy!

May 23, 2016

I drove an hour just to buy my 2016 Toyota Highlander from Randy Rogan! The experience was easy and painless. I highly recommend Toyota of Boardman!

Rob

May 18, 2016

Not a real fan of car shopping. However my experience at Toyota of Boardman was fairly simple. Everyone I worked with was friendly and easy to work with.

ColtonWare

May 17, 2016

After months of looking for the perfect truck for me, I felt exhausted. And overwhelmed. This would be my first bank loan and I was horrified, I didn't know the ins and the outs and I was worried I'd make the wrong choice. After seeing a truck I liked on ToyotaofBoardman.com's website, I decided to make the second step and see if I like it as much in person as I did online. When I pulled in, I was greeted by Jim Barth. I was warned by many to watch out for salesman, but Jim instantly got my trust. He walked up and shook my hand and never once forced anything on me. It felt as if he was there just to answer any questions I had and that was it. I never felt forced on the truck which I appreciated so much. Any question I had, he made to sure get me an answer immediately if he didn't know off the top of his head. Very kindly, too, he stayed over an hour after the dealership closed just to make sure all my questions where answered. The next day, after a night to gather my thoughts, I decided to take it a step further and talk about financing. This absolutely frightened me. I have never done anything like this and I'll admit it, I was scared to death. But the whole entire staff made me feel comfortable and answered any questions I had. They were very patient with me, knowing I had very little experience with financing a vehicle. By the time I signed my last papers, I felt comfortable with my decision. Jim met me with a big smile with the keys in his hand to my new truck. The entire process was so smooth and easy. Days after my purchase, I stopped to see Jim again and he was as happy to see me as he was the first day, greeting me with a smile and a hand shake. He truly made the entire process enjoyable for me and I appreciate his help and experience immensely!

Rhodesm83

May 17, 2016

Randy was very helpful as I worked through purchasing my first car. The salesmen at Preston Toyota were not pushy or at all like the typical "car salesmen" that people talk about. I will definitely purchase Toyota's from this dealership in the future.

ryan1978

May 16, 2016

Have bought (3) cars from this dealership over the last few years, with Jim Barth being my salesman each time. Jim worked with me each time to help meet by budget & have nothing but good things to say about my overall experiences with both Jim & this dealership. I hope to maintain this relationship into the future & would recommend both Jim & the dealership to anyone based on my experiences. Thanks!

jo

May 14, 2016

Mike Butream was our salesmen and was excellent. He worked at our speed, not the dealers. He was always there with any questions we had, but we never felt pressured. That is the reason we went with him.

Tim & Penny

May 14, 2016

We have purchased 2 new vehicles with this dealership, with Kevin Bertilacci being our sales person both times.His knowledge,honesty and patience make looking for a new vehicle pleasurable.On our latest vehicle purchase we had the pleasure of dealing with Erica Graham in financing,like Kevin she has the knowledge,patience and honesty to make the last part of a new vehicle purchase easy.We have dealt with Joanna Zuckla, Matt Boyer,David Shuntich in service and Mark Heini in parts. The dealings with the individuals mentioned makes dealing with Toyota of Boardman stress free and highly recommended.

Jim

May 13, 2016

Randy provided us a great customer experience and was very patient with our vehicle testing and decision. Hope this was the start of a positive overall experience with this dealer. This is the first vehicle we have purchased from Toyota..Jim

fun

May 10, 2016

Had my previous Toyota Camry for 21 years. Bought it new in 1995. Just bought another one. Nothing wrong with the old one, just time to upgrade.

shellyc11

Apr 29, 2016

This is the second time we have dealt with Randy Rogan at Toyota of Boardman and this experience was even better than the first & the first experience was PERFECT!! He has delivered again!! He spends his time with you making sure you are getting exactly what you want. Doug Peters from management was a big help too along with Rich Mangelli from the finance department. When it is time to purchase/ lease a vehicle again we will be going back to Toyota of Boardman. And, Randy Rogan is our "GO TO" guy!!

Chuck P

Apr 15, 2016

I bought my first new car. I am typically a used car buyer. However, Toyota is such a great brand and holds value to the point where a new car purchase was slightly higher than a used one. The sales person, Jim Barth, was very knowledgeable about the product. He wasn't pushy. For instance, during the test drive he didn't get me to do things like run the radio or A/C or whatever to mask possible noise. After I made the purchase he helped me set up the radio and Bluetooth. He was also happy to answer questions. He was not in a hurry to push me out so that he can work on his next sale. After fixing so many cars with different brands, it seems that Toyota/Lexus is the best value. (I never fixed a Scion.) It is great to have a car that doesn't have as many mechanical failures compared to much of the competition. When there is a problem, the car is designed the way a car should be. In a Toyota it seems that a bolt is where a bolt should be and not a torx head screw or whatever. Even for buyers that do not fix their cars, it is cheaper to pay someone else to fix a car that is designed better.

Nicholas

Apr 10, 2016

It was a pleasure working with Zeke and Erica. He made trading in my car for a Certified Used Toyota Corolla easy. Would recommend to anyone.

Emkacks

Apr 8, 2016

Kevin Bertilacci is the best salesman in town! Will work within your price range to find you the best of the best. The service department is respectful and knowledgeable. They are honest about what is needed done to your car.

Tom3243

Apr 3, 2016

I have used this dealership for several years sales person and service are absolutely great I live 6 miles away from a Toyota dealership and I drive 56 miles to get to this one

Derek442

Apr 2, 2016

Everyone was very helpful in awnsering questions, and gave honest advice. Zeke worked with me and found the vehicle I was looking for, as well as the price.

kyleh11

Apr 1, 2016

Went to this dealer with a friend who was interested in leasing a new tacoma and I must say seeing how they accommodated him compared to experiences I've had at other dealers this was by far the best. Zeeke helped us with the process and it went by flawless and he was very knowledgeable.

Tyler

Apr 1, 2016

Excellent experience on my first new Toyota purchase. I went into the situation knowing what I wanted for a new vehicle, and what I wanted for my trade. I found 2 matching vehicles local to me, and gave Toyota of Boardman the first shot and making the deal and they came through. The purchasing experience was pleasant, and all interactions were friendly. Kevin made sure to answer all of our questions about the new vehicle, and took quite a bit of time and care to make sure we knew the features of our new car.Going through the information in Finance with Erica was more helpful than other financial experiences I've had in the past, and she made sure to explain the whole process in terms that were easily understood. After purchase, we had to return for some service as part of our deal, and Jessica was very helpful in setting all of that up for me, and ensuring that I would have a vehicle to drive while my new Toyota was there. The experience I had in the past week with this dealership is 100x better than the experience I had for the entire past 2 years with my old vehicle.I would recommend visiting Toyota of Boardman for your next Toyota purchase.

BrettBartholomew

Mar 31, 2016

Kevin Sikora does a great job effectively communicating with the customer. He is very attentive, fair and honest and also values your time. I feel he goes the extra mile to help make the customer appreciated while trying to get the best deal possible. I have bought numerous cars off of Kevin and I will continue to do so into the future. It has always been a pleasurable experience. Thank you.

Kieshla

Mar 29, 2016

My boyfriend has been looking for the perfect car for a long time. It wasn't until we stumbled upon "Toyota of Boardman" who had the car he was looking for. We've never had great experiences with dealerships seeing as how we feel as though they are just trying to sell you a car and send you on your way. Not this dealership! Everything was so easy, from the first moment I submitted my interest in the car Kevin Sikora immediately called me and was very eager to help. He took care of the whole process via text and phone calls which I believe is amazing because who really has the time to talk when in today's society it's all about texting. He was amazing, he also worked out an amazing deal to have our previous car loan paid off so we can get the one we truly wanted. It was a bit of a drive about 2 hours but It was more than worth it because we not only walked out with our dream car but with a dealership we can rely on. I am a customer for life. :) Just want to thank everyone who helped us especially Kevin Sikora. No matter what issues arise they will help you, they actually care and want to make sure all your needs are met.

Diana McOwen

Mar 28, 2016

Justin is the best salesman ever! He is my go-to guy and I have purchased several cars from him. He is honest, reliable and timely. I accept no substitute.Like Justin, Dave Shuntich is the BEST. He has helped me in too many ways and especially was my advocate when I needed a new battery for my used Prius. Honest, fair and straight-forward. What more could you want?!

Kevin

Mar 26, 2016

It's the easiest and most stress-free dealership experience anyone can ask for. They don't pressure the buyer, answer any questions honestly, and are focused on sending the customer home happy.

mmuntean22

Mar 26, 2016

Ease of negotiation; almost no need to haggle over price. Prices listed are already at invoice with little to no markup unlike other dealerships. Very direct and honest sales and finance managers. Helped me get out of my Nissan Pathfinder lease 16 months early. Very well educated about their vehicles, as well as others in the market. Best and easiest experience I've had in 16 years of buying cars.

becovlin

Mar 24, 2016

Kevin, Kevin and Kevin were extremely friendly and helpful in the purchase of my new Tacoma. Kevin Bertilaci went the extra mile to get exactly what I wanted in my new Tacoma. Very happy

Marqus

Mar 23, 2016

Great and quick service. Kevin and Erica were very patient, helpful, and got me the car I wanted. Everything came as stated, and everything was explained to me in complete detail.

2016Highlander

Mar 21, 2016

Our salesman, Jim Barth, was very knowledgable about the vehicle we were buying. From the test drive, the price negotiation and the signing of the purchase papers, everything went smoothly. Everyone at the dealership was very friendly. Jim did a great job of explaining all of the features before we drove away.

carfather

Mar 21, 2016

Our salesman was Kevin Burick and we also dealt with sales manager Stephanie Dicarlo. Both were very pleasant and easy to deal with. The financing was very straifght forward dealing with Erica Graham. We definitely recommend this dealership and sales/finance staff to anyone looking for a toyato or used car.

DorseyGlenn

Mar 21, 2016

I went in to have my 2009 Toyota Camry serviced. While we were in service, I decided to take a little walk around the lot and saw a certified 2013 Toyota RAV4 SUV for sale. Although I had no thought of purchasing another vehicle, but as in a quote from the movie the Godfather, "they made me an offer I could not refuse". After relatively little haggling, they gave me a fair trade in value for my Camry and I left the lot with the RAV4.

bomarg25

Mar 18, 2016

The salesman, Jim Barth, was very thorough explaining everything to us. He was attentive and friendly.I like the fact that the first 2 years of maintenance are included.I did not like thati asked for a price and he did give me that price, but when we were finalizing we were offered many different options, as far as protection against dings, etc. Advised to buy at least one which raised my lease price by almost $45 a month. I know I did not HAVE to buy any, but I would have appreciated being advised of it beforehand.

dennyrohn

Mar 15, 2016

I bought a 2016 Toyota Hybrid Avalon Limited from Preston and had a wonderful experience. I found the staff to very friend and I received what I thought was a more than fair price. I was directed to this dealer through TrueCar.com.

DoNotTrust

Mar 9, 2016

BUYER BEWARE. I purchased a 2007 white Hummer H3 last week. It has failed inspection in my state due to the frame being rusted completely in half. This vehicle now sits in my driveway, completely undriveable. This massive defect was not disclosed to me by Preston Toyota. Thank god it was discovered by our state inspection before we were killed by this unsafe vehicle. Never purchase a used vehicle from this dealership without having it put on a lift and inspected by a mechanic!

Tacoma#2

Mar 7, 2016

The transaction was very easy. I knew what I wanted and we worked out a deal to my liking in almost no time at all. They were very friendly even though I showed up just minutes before closing time.

corollabuyer777

Mar 5, 2016

I had an excellent experience visiting with this dealership for the first time. Everyone was courteous and seemed genuinely concerned to make my buying experience a pleasant one and ensure muy on-going satisfaction with Toyota.

Jim & Katie J.

Mar 1, 2016

I was searching for a new car to replace my daughter's 2013 Camry lease. Joanna knew my interests as she had been servicing my two Camrys for years and let me know of one new model I might want. I went to Rich as he had sold me several previously. Justin took over, being about as friendly, knowledgeable and patient a salesman as you could want. He was as professional and courteous as I had encountered as I shopped 5 dealerships for a car. In the end I chose Toyota of Boardman for the people, and a great price. Their service and support have been outstanding in the past and the true team effort shown by them should keep it going. Rich was great in details of the financing and 'Big J' had input to finalize the deal. My daughter Katie and I are totally satisfied!

LauraEonta

Mar 1, 2016

My husband and I recently went to Toyota of Boardman and worked with Dick Bell. He was very knowledgeable, friendly, and easy to work with. He helped us pick out a certified Rav4, which was exactly what we were looking for. He did a wonderful job making sure we were happy with our decision and made us feel very comfortable. We were in and out in 2 hours on a Saturday. It was such a great experience! We will recommend working with him to anyone! We worked with Rich for all of our finance and registration paperwork. He explained everything very thoroughly and simply, which was very helpful. He was very nice and took care of all paperwork for us! Such a quick and easy process!

Ryan20

Feb 28, 2016

I gave the max stars due to their whole teams work ethic and warm atmosphere I received the first minute I walked in the door. I will definately recommend any of my close friends and family to this dealership for years to come.

gabbynapoli

Feb 26, 2016

Kevin helped me pick such a great car and it was exactly what I wanted! Great dealership, great people! I am very pleased with the service!

RobinP

Feb 25, 2016

Andy was wonderful. We came from out of state because we were given a great deal, treated well, NO games, and not pressured. There was a small issue with the car, but it was fixed promptly and we were treated to lunch while we waited. Would recommend dealership and especially Andy. Love the car too!! A+++The finance person, Erica was friendly, accommodating and professional and explained everything very well.

Wiggs2016

Feb 6, 2016

My husband and I travel from steubenville area twice for our vehicles love the staff always work hard to find what you wanton type and price I would recommend it to anyone

ckalinyak

Feb 2, 2016

I truly appreciated the service coordinated by Mr. Boyer. The Service Department was able to work on my vehicle that day and provided a rental car in order to get to work. Thank you for your help and accommodations.

James and Rachel

Jan 30, 2016

Amazing! We are from out of state and these wonderful people made it a quick and painless process, the final price was exactly as negotiated and the whole dealership was trustworthy. Not to mention they welcomed our dogs and treated them like family. Thank you so much, Toyota of Boardman, we hope to do business with you again!!

wildwildwes31

Jan 29, 2016

Great Pricing, Willingness to give Great Advice, Outstanding Service,Finance was a Breeze Erica Always has the Attitude Customer 1st Mike Butream is True Pro and I Consider a Friend this is the 3rd Car I've Purchased ALL from him 100% Trust

lkav

Jan 25, 2016

My husband and I went to the dealership on December 26th, met Justin Bailey for the first time. He greeted us at the door. I test drove a 2015 Highlander, the car was wonderful but even more so was Justin's knowledge of the vehicle. He new all the details, and was very patient and kind as I asked various questions regarding the different features he described.

rob051920

Jan 20, 2016

I contacted this dealer after searching the internet for information regarding an update to the Nav system on a 2012 Prius V. I live in Santa Barbara, ca. and have not been able to gather any information from our local dealers. I talked with Joanna, on 1/118/2016 and she was also unsure about available updates to the Nav System but said she would get back to me. The very next day she called with all the information I was seeking. This is service above and beyond anything available in Santa Barbara. When I am in the market for a new vehicle I will consider traveling to this dealership specifically as a result of Joanna's expert service. Thank you Joanna.Sincerely,Rob Bonomo

arturo281178

Jan 14, 2016

I went on black friday in 2015 and they had great deals, sign and drive contract, quick service. Rich was working hard to get a better deal with finance team, and Justin gave a 53" bear to my baby!I'll not change to other brand again, this is the right place and right people!

roy256

Jan 13, 2016

Jim Barth and Rick Mangelli were both great this is second car from Jim easy to work with makes car buying. Will be back Jim will sell me the next car I buy.

Toucanflan

Jan 13, 2016

Awesome!! Thanks for helping with the purchase of our 2012 RAV4. We absolutely love it and would recommend your services in the future. Thanks again!!

Tara425

Jan 4, 2016

I have been to many dealerships in the past year trying to find the perfect vehicle, but was either met with an outrageous price, too much wheeling and dealing, or pushy sales people. This was my first time at Toyota of Boardman, and I could not have been more impressed. I was met by friendly faces as soon as I walked in. Justin helped me immediately. He worked out a few pricing options on a couple of different vehicles and took me on 2 test drives. He was very informative and not pushy at all. I fell in love with the Rav4, and did not want to leave the dealership without it. Justin and a wonderful finance woman were nice enough to stay well past closing to help me with all of my questions. He even showed me all the bells and whistles of my new purchase. I am so excited that I will get to work with this team throughout my lease. Highly Recommend Toyota of Boardman!

Loie

Dec 23, 2015

This is the first time that I have dealt with Boardman Toyota and I walked in on a whim, Justin was so nice and helpful and was so genuine. He talked about the cars with such passion and excitement that I WANTED to come back and buy it. So much so that I did come back and buy it that same afternoon. He also came in on his day off so I could take delivery - you don't see that very often anymore in business - someone willing t go the extra step in customer service. That is what will make me a loyal customer to Boardman Toyota.

reepingp

Dec 23, 2015

This was the second time we dealt with Jim Barth and will definitely visit him again for our next car purchase. He is wonderful to work with and is very helpful in choosing the right vehicle. Jim took extra time to help sync my phone up to the Rav4 and showed me how everything worked. Thanks Jim your the best!

bpaglia

Dec 21, 2015

Everyone was so helpful and friendly, it made the experience very enjoyable. Staff is extremely knowledgeable and was able to answer all my questions. The staff at Toyota of Boardman is extremely professional.

bubbles silver

Dec 21, 2015

this was not my first visit Jim Barth was very knowledgable and helpful on the Rav 4 this is my 6th toyota and my first Rav4

CamryGuy

Dec 19, 2015

I dropped by early December to take advantage of the FREE oil change and tire rotation on my 3rd Camry (love that model) that I purchased last year and wanted to surprise my wife with a new car for Christmas. While waiting, I asked about the remaining 2015 Rav4 models that were still available. Kevin S. took the time to give me some quotes on what was in stock. Took a few days to ask to my wife what she would like and IF she would entertain the idea. Told her there was a silver Limited and a blue XLE in to choose from. She sighed and said "I would really love the Hot Lava color." I went back to see Kevin but, it was his day off. I thought my gift idea was done. Much to my surprise, Andy L. picked up the ball and ran with it. I told him I was ready but, I really needed a color change to seal the deal. He replied that the chances were slim but, that he would try his best to locate what my wife desired. The very next day I was elated to hear that I was able to get the desired color, year and features that she wished for. Kevin sealed the deal on Andy's day off and all is good. Talk about a team effort. My wife and I could not be happier this Christmas.

Sherry

Dec 17, 2015

A huge thank you goes out to Stephanie DiCarlo and Justin Bailey for all their help with getting this awesome 2016 TRD Pro Tundra ordered exactly how we wanted it! We especially appreciate the costant communication with updates on the build date and shipment tracking to the exact delivery date. Thank you for making this happen and assuring the delivery before my husbands birthday (and the first snow fall)!!! You have made my husband a very happy man!! You're a great team and I will always refer anyone I know looking to buy a new car to you. Toyota of Boardman should be very proud to have you on their team.

will7718

Dec 15, 2015

Came all the way from West Michigan to purchase a used 2015 Toyota 4 Runner! Great internet experience and a great "electronic" transaction. Flew into Pittsburgh (arrived late I might add) and was greeted and taken right to the dealership. So glad I found this vehicle AND Toyota of Boardman!

Becky

Dec 12, 2015

I purchased my last Toyota here in 2001, I decided it was time to start shopping for at a newer car so I stopped in one day just to look. Randy Rogan was very helpful answering all my questions and discussing different options. I was thinking about purchasing a Rav4, Randy's assistance helped me make a decision on just what I wanted. It was very simple checking Toyota of Boardman's webpage for a used Rav 4 and it wasn't long before I found the one I wanted. I purchased a Certified used car, Randy and everyone I dealt with made the search and transaction very simple and quick.

chande

Dec 12, 2015

I went in just to look and came home with a new car. I am a very satisfied customer. My sales associate Justin provided me with a lot of information that made it easier to make my decision. All my questions were answered to my satisfaction.

Trainbuff

Dec 12, 2015

All the Sales Reps. were very helpful,fun to do business with,caring and thoughtful. Especially Jim Bartin and his side kick!(Secretary) Place was very clean,nice waiting rooms,snacks,and drinks. Would recommend to anyone.

albrecht168atyahoo.com

Dec 10, 2015

Do to the odd working hours and schedule of my job, I am not always available to converse on the phone. However, texting has become an essential means of communication. Andy understood this and was more then willing to accommodate. Initially there was some miscommunications about the purchase price of the vehicle, but once this was sorted out, the process continued smoothly. Mistakes happen, we are all human. I live on the VA/NC state line and it was about an 8 hour drive to Boardman. I've driven out of state to purchase numerous vehicles in the past, but this was by far the furthest I've driven for a vehicle. I took a rental car there and Andy picked me up at the rental car company in the 2013 Toyota Tundra I was looking to purchase. He was a very laid back salesman, wasn't pushy or forceful in anyway. A genuine nice guy. The vehicle itself was as described. Had some minor scuffs and scratches that weren't visible in the pictures I had seen before making the trip. However, Andy took the truck to the body shop and had them buff out what they could. This is a used vehicle after all. Had I known about the scratches before making the trip, I still would have made the trip. Overall the truck was in excellent condition, this dealership takes pride in the way it's vehicles look.The financing dept. was very helpful. Erica was very knowledgeable about out of state vehicle purchases and was able to answer any questions had. It was nice to work with a finance professional that actually had a personality and wasn't all business.The dealership is a very nice environment. Upon entering I was offered a beverage and snacks. Everyone was very friendly. Before leaving, the truck was filled with a full tank of gas, which was a nice surprise.All in all, I had a quality experience with Toyota of Boardman. Andy and Erica are excellent examples of the type of employees every dealership should have. I would definitely do business with them in the future and give a good recommendation to anyone looking for a vehicle out of state.

gina

Dec 8, 2015

My son purchased a new Prius last night, I drove in with him from Pittsburgh. The staff couldn't have been nicer. They were professional and attentive. The dealership overall was clean with a friendly atmosphere. Kevin Bertilacci was awesome, not pushy and was knowledgeable on the vehicle. Erica did the paper work and made it an enjoyable part of the transaction. I would highly recommend this dealership. I wouldn't think twice about driving 75 miles to deal with these highly experienced professional salespeople!! :)

yi789

Dec 2, 2015

I had a very nice experience with your dealership. A very smooth transaction from a 2013 Toyota to a new 2016. The salesman, Mr. Jim Barth was especially nice and helpful to me, especially being a female, I have had problems in the past. But with Mr. Barth, I really felt like he was being honest and sincere with me. Thank you Jim Barth. I am really enjoying my new Toyota and look forward to seeing you in the next few years!

lisamud

Dec 1, 2015

Never had such a smooth process! Our salesman Randy Rogan could have not have been so professional or so nice! Took so much time with us! Would recommend this dealership to everyone!

Outdoor Girl

Nov 30, 2015

My sincere thanks to everyone at Toyota of Boardman. It starts with Jim Barth who did such a wonderful job presenting the features of my 2015 Toyota 4 Runner that guess what? I bought it!I was impressed at Jim taking quality time to share all the 4 Runner had to offer and taking our time for a drive. Jim also helping present lease versus payment options was appreciated also. The follow up calls by Jim and Gina of Toyota customer care really made me feel the Toyota Boardman team were there to help me with my decision to purchase. And Erica, totally helpful again! Erica got us a great loan rate and clearly explained the extra coverage offers which we did choose. Bottom line I sum the Toyota of Boardman team (Jim, Gina, Erica) supportive and caring, not at all pushy. Now that's professionalism!

diane123

Nov 22, 2015

We have 3 new Toyota's this year and Jim Barth is the "Guy" to see. Jim is the greatest sales person and we have always had the best customer service! Every time we call Jim or stop in, he always takes his time with us and answers all of our questions. If he doesn't know an answer, he finds out for us. He is the best! Thanks so much Jim!

Aimeepaine

Nov 19, 2015

We purchased a 2015 Dodge Journey from Andy. He was very easy to work with. Even picked me up from the airport with the deal already processed and ready to go!! Great dealership and would definitely recommend them to anyone!!!

x2painex

Nov 19, 2015

I live in NC and im always worried about doing business long distance but Adrew made the transaction top 3 in my book of transactions with cars and houses !! Great job i would do business with this dealership at the drop of a hat and know that Andrew will look out for you best interest with your purchase. Thank you again if there is anything you ever need from NC I would be more them happy to help .

aodell

Nov 14, 2015

Kevin did a great job thru the entire process. He was able to get the vehicle I wanted when no one else could in a timely manner! This was the fastest I ever purchased a vehicle meaning time I was at the dealership.

NewRav4Owner

Nov 13, 2015

I was only there for 3 hours and they wrapped up everything. Very efficient handling, even the paperwork process was quickly handled. I turned to them (Kevin) in a transportation crisis and they came thru.

SH2929tb

Nov 13, 2015

Kevin was very professional, knowledgeable and personable and most of all - not pushy. First of all, its hard to have a good experience when purchasing a vehicle. Kevin expanded everything to me in detail and how things would work if we decided to purchase the truck. We drove 1 1/2 to look at this truck - when we got there he had the truck pulled up waiting for us. I was also pleased with being very patient with me as I asked a lot of questions. We are very please with our purchase and will recommend Kevin to many! Thanks again Kevin!

Stevemk12

Nov 13, 2015

Kevin Sikora my salesman, his assistant, and Rich Mangelli in finance were awesome. I never felt pressured into buying a vehicle. They treated me and my daughter so well. We felt so welcomed. I would recommend this dealership to everyone that is in the market for a Toyota.

CLindsey

Nov 12, 2015

I really enjoyed my experience with this dealership.....and Jim did a good job. I was not hassled daily with repeat phone calls. It was made very simple.

Steve D

Nov 11, 2015

They were low pressure, very informative and easy to deal with. I feel I was treated well and believe I received a fair deal on my Tacoma

Brenda

Nov 8, 2015

Justin Bailey is a very good salesman ! Was very helpful and knowledgeable !!!! Purchased a 2012 RAV4 and I love it ! would definitely recommend the dealership ! Ask for Justin...!

Jenna

Nov 5, 2015

I had a mishap with another dealership, and Dave and Sam were both amazing in getting it taken care of for me - no questions asked!! Awesome service!! I recommend this dealership and their service department tenfold!

Chrisy

Nov 4, 2015

Justin was great!! Very friendly, knowledgeable & professional.. Had the time & patience before the sale to show me 3 different models, then got me the features I wanted in the Rav4 at a great price.. After the sale he explained everything and then some about the car.. Such a great experience - and all because of Justin!

ramzi

Nov 2, 2015

very friendly . helpful easy process .I got what I wanted in no time . Kevin Sikora was very helpful and easy to talk to . the car was cleaned Kevin made sure everything was perfect .

SirLouie

Oct 27, 2015

I have been to a number of dealerships during my car search. I've had really bad experiences at some dealerships, and okay experiences at some dealerships, but all my experiences with the Preston family of dealerships have been exemplary. My dad bought his car from Preston in New Castle several months ago, where Larissa Stefano showed us the meaning of customer care. In fact, I first contacted Larissa because I was pleased with how she treated my dad. But when her location didn't have any cars that interested me, she suggested that I look on the PrestonAuto website, and that's how I found my car.Upon browsing the PrestonAuto website, I discovered that I had an interest in several cars in the Boardman area of Ohio. Being from Pittsburgh, I had to weigh my options carefully before considering the minimum one-hour trip it would take to get to Boardman, but the decision was easy as the Boardman locations clearly had the best selection of cars in which I was interested. I called the main number and got Stephanie DiCarlo, one of the managers there. I had wanted to go there after work to see some of the cars I had selected, but Stephanie regretfully informed me that their dealership closed Wednesday (that day) at 6pm. Since I work in Pittsburgh until 5pm, I knew that wouldn't work. She helpfully suggested that I come on Thursday, since they are open until 9pm, but I was already busy that day. I suggested Friday, but yet again my visit was thwarted by the dealership's early closing hours. "I'll have to come by some time on Saturday, I suppose," I lamented.I explained what I was looking for, and she took all of my information and said she'd be in contact if she discovered some other vehicles in my price range to show me. Barely a day later, I got a call from Justin Bailey. Justin Bailey? I thought. The password from the NES Metroid game of my youth? "Hey Shawn, Stephanie told me what all you were looking for, and I think we have some options here that you could consider." The first car he suggests, I'm stunned - it's definitely the kind of car that would suit my needs, and it's in my price range, and I somehow missed it on the website, and OMG he really listened and took the time to find me a car that I might like! Right away I felt like I was in very capable hands. No other dealer had treated me this way. With most other dealers, I felt like I was a burden on them. "Ugh, why doesn't he just use the website?" I'd imagine them saying, even though that's usually what I did. But with Justin, I felt like I had an ally in my search for a car. Simply put, it felt like he actually cared that I find what I'm looking for!Justin suggests more cars, some of which are already on my list, and some which I've already decided against, but I conclude my conversation with "Justin, it seems like we're really on the same page here. I'm definitely coming by on Saturday, and hopefully my choices will still be there!" Justin helpfully suggested that I make an appointment, since Saturday is usually their busy day. We made the appointment for 11:30a and I hung up with great anticipation for Saturday. You know how they say that when you find the right girl, you just know? Finding a car is kind of similar. I had some appointments at other dealerships near Toyota of Boardman that I went to first, including another Presto Dealership where I saw some very nice options. Most of those cars were just strong maybes. I realized I was running a little late due to traffic and called Justin. He was understanding and appreciative of my call, and patiently waited for me.When I arrived, another employee told me that Justin was helping a family buy a van. He saw me and instantly figured that I was Shawn. "I'll be right with you," he said. "Hey, I made you wait, it's only fair that I wait for you, too!" I replied. He chuckled and I sat and waited for him, but within just a few minutes he was at my side."Let me bring around that car I told you about." Justin brought it around, and it was definitely a solid option for me. It was on the low end of my price range, it had reasonable mileage for its age, but I wasn't too thrilled by it. Did I want to get a car that was just OK for me, or something I really liked? That was something Justin couldn't help me with. I took the car for a spin with my dad and Justin in tow, and I just wasn't feeling it. Justin told me of the other cars I was interested, and I asked him to grab the keys. He grabbed three sets and we started walking outside. "Did you have any questions on these cars?" I didn't, because I had already researched them online. "Can you excuse me for a few minutes while I finish the paperwork for that family that was here before you?" I suggested "How about I give you my driver's license, and I can take these for a spin while you take all the time you need?" "Perfect," Justin confirmed. A quick picture of my driver's license and he was off paperworking while my dad and I test drove my next option.The car (a 2009 Prius IV) was in great shape, and had some great features, and we took it for a spin. It was priced reasonably, had low miles, but was very similar to the car that I had borrowed from my dad while I was conducting this search! Not bad, but not great either.When we returned choice #2 to the parking lot, Justin came outside and said, "I'm all yours!" He asked what we thought about the car, and I told him the same. "How about we look at that blue one that I saw online next?"We approached the car, which I liked when I was doing my research. It was pretty new (2010), was deep blue in color, had low miles, had a reasonable feature set, and seemed to be priced fairly. It was probably my top choice before visiting the dealership, but I had been disappointed by my top choices at other dealerships when I saw the car in person. Will this one ... a Toyota Prius III ... be the one?We approached and most things looked to be in order. The car was mostly in great condition - no large scratches, no dents. There were some cracks here and there, but nothing too major. I audibly noted some of the issues with the car, but none of them were dealbreakers. We sat in the car as Justin explained the changes made between the 2010 and the 2004-2009 models (which I was used to). I was impressed at his knowledge of the car as well as its features and history.We took the car for a ride, and that's when I first knew that I was falling for this car, much like the girl in my analogy earlier. Great gas mileage, responsive steering, a tight turning radius, well-revised and intuitive instrument panels - this car was clearly what it seemed to be when I was researching it. Like the breath of relief you get when a girl matches both her picture and her eloquence, the rest of the ride went smoothly and we returned to the dealership.I had a few more options that I had originally considered, but I decided that I liked this car, if we could take care of some of the issues I had with it. I offered a price lower than what was listed, and Justin very apologetically and politely told me that they can't accept offers on this car. It had been on the lot for a while, and had undergone several price reductions before I had even seen it. Its next step was to go to the auction, where it would likely fetch exactly what they were asking for it. I had done my research on this specific car, so I felt confident that Justin was not trying to pressure me into the sale. His earnestness in telling me those reasons furthered my feelings of trust in him.I knew that the price of the car was actually very good, so I accepted that there was little room to negotiate on this. However, we were already relatively close to the target out-the-door price they were asking, so we talked. "Can you take care of some of these issues first?" Justin offered helpful solutions, and looked into several options that would put my mind at ease. There were even some calls that were above his pay grade, which he had to get management approval for. But when it was all said and done, we came to an agreement that both Preston Motors and I were very happy with. All along the way, I felt that Justin was doing everything possible to make things the best they could be."We have a deal!" I said, and Justin extended both a warm smile and a handshake. "I'm so glad we could get you into something you liked!" We went through the paperwork, which was reasonably quick and efficient. Rich Mangelli handled the expected pitches for financing, warranty extensions, and maintenance plans, and though I politely declined, he was never pushy or abrasive. They explained all of the tricky issues involved with transferring a car purchased in Ohio to Pennsylvania, and did so clearly and concisely. A short time later, and all the paperwork was done. I was the proud owner of a Certified Pre-Owned 2010 Toyota Prius III! I couldn't take the car home right away, because of some of the concessions / fixes I requested as part of the purchase, but we arranged a pickup in a reasonable timeframe. The bottom line is that if you want to be treated fairly by friendly, knowledgeable salespeople who live to find you the car of your dreams, look no further than the Preston Auto family of dealers - especially Justin Bailey at Toyota of Boardman. I highly recommend this dealership, and encourage you to let them impress you as much as they did me!

redcar

Oct 26, 2015

Justin Bailey is awesome to work with. I picked up my new car the same day. Justin is very knowledgeable about the cars he sells.

Sienna#1

Oct 26, 2015

Straight forward approach, no nonsense . Willing to take customer's point of view into consideration. Easy process with no surprises. Helpful and available before, during and after the sale

trav4

Oct 20, 2015

I reached out to Stephanie via the dealership's online chat room, and within 20 minutes of our initial contact, I submitted a credit application and was approved for the make and model that I wanted - all before ever stepping into the dealership. Three days later, I went in and picked up the car. Kevin Sikora, the Sales Associate that I worked with, helped me figure out what the best terms for me would be. Both Stephanie and Kevin were kind, friendly and professional during my experience. I will be back to purchase another car from them after my lease is up.

NewCarPoland

Oct 18, 2015

We had a great experience at Toyota of Boardman. Jim Barth was extremely knowledgeable about the RAV4 that we were test driving and did not pressure us into buying a car right away. My husband and I test drove similar cars, but we did not like the pushy approach of some of the other dealerships. We ended up going back to Toyota of Boardman to see Jim. He allowed us to test drive the car we wanted on our own and said to take our time. We fell in love with the 2015 RAV4 XLE. We sat down with Jim to discuss numbers and our trade, and Jim was willing to work with us. We thought we got a fair price for the new car. When we came back to pick up the car, Jim took the time to show us all the features in the car and even connected my phone to the Bluetooth system for me. Jim is such a nice guy, and the whole process was enjoyable due to his friendly approach and knowledge. We are very happy with our new car. We have had positive experiences with everyone we've encountered at this dealership.

Toyota314

Oct 10, 2015

You feel like they are being honest and fair with you when you have a question or concern and I appreciate that. Service is always done in a reasonable time period not unless they run into additional problems that weren't expected. I've dealt with Gerald Lane and he always does an excellent job in taking care of the customer. I feel Toyota has a excellent service department and its because of that I don't always worry about the cost factor because I know I'm being taken care of . It's always good seeing Laurie and talking to her before leaving the service department

DaisyRav4

Sep 26, 2015

My sales consultant was very helpful and professional in taking care of my family and I in deciding what car to purchase today. Great guy.

mdavis

Sep 9, 2015

My husband and I walked in the dealership to look at a used car for our daughter and ended up buying a new one for us. I will have to say this. This was the most easiest hassle free, smooth buying experience I ever had. My husband usually does the talking and decision making on buying a car but this time he let me handle things pretty much. I understood everything that was told to me and the financing person along with the salesman was very patient, respectful, and knowledgeable about the whole process. I have recommended your dealership to others. I am looking forward to the service when this becomes time to be the same. Thank You for such an easy transaction not complicated at all experience in buying our third corolla. I am sure we will have this vehicle for a long time. By the way no one was ever "pushy" about anything. My husband said if they had been we would have left. Stay the same for everyone and you will someday be number one!

rachel

Sep 9, 2015

Randy & the team at Toyota Boardman made the car buying process as easy as possible! They had the car clean and the tank full and even showed me how to use some of the nice features on the car. They were very professional and definitely not the norm when it comes to car dealers. They want to help and make the process quick! Thank you Randy! :)

donesmith

Aug 31, 2015

Justin was a fine young man, very helpful in the recent lease of our new Toyota Camry. He was very pleasant, respectful and accommodating. We found the overall experience to be quite pain free and we are extremely satisfied. Thank you to Justin. He was great. - Don & Sue Smith

mkasper

Aug 31, 2015

Very knowledgeable sales people and financing options. Always great service when servicing our vehicles. Stayed late to finished paper work. Van was ready to go the next day. This is our 4th Toyota that we purchased here.

boughtfromBoardmanToyota

Aug 6, 2015

Andrew, Kevin, and Rich were each very professional and easy to work with. We got everything we wanted, and they got what they wanted. This is how buying a car should be.

Craigburney

Aug 1, 2015

My husband had got detailed info from Jim Barth about the Toyota Sienna line on 7/30/15. During a nightmare experience at the Warren location the same evening, I spoke with Kevin Bertilacci, who offered me some honest upfront answers to my questions which helped my decision to return to Boardman. On 7/31/15, I returned to Boardman with my husband and was introduced to Kevin. I was very impressed with his professionalism and his honesty. The van we spoke about on the phone the prior evening was ready and waiting for me when I arrived. During the visit, we brought back Jim to assist with the sale because Jim was the sales associate that originally helped my husband with our decision to keep shopping Toyota. Both gentlemen were very informative and kind. They respected our privacy when needed and made us feel welcome. For the entire experience we felt appreciated. After the paperwork was complete, Jim took the time to go over my vehicle thoroughly. I can not express in words how good I felt driving off in my new ride. Kevin and Jim made this experience awesome and easy. I will definetly refer my friends and family to these two star salesmen. Thanks Toyota of Boardman for making me feel so good today and Thanks Toyota for making such a great vehicle.m

Deejspyder

Aug 1, 2015

i would recommend anybody to go here Very good people and very friendly helped get what I wanted and I'm very satisfied in the car I got

jones

Aug 1, 2015

I highly recommend Toyota of Boardman. We bought a new Toyota Tundra and love it. The sales team was quick at finding the truck we wanted and met all of our needs. We dealt with Justin and couldn't be happier. We will be making future purchase's with them again.

AmyR

Jul 30, 2015

The sales team, including Kevin and Kevin who worked with us, were extremely helpful in making sure we received a vehicle that met all our needs. The service team was great in making sure that we were satisfied with our recent purchase.

paintguy dan

Jul 18, 2015

basically doug wilt was about as professional of a new car salesman as i have ever seen!!!he is very friendly makes you feel at home, is very knowledgeable of what he is selling, and if he doesnt know the answer to one of your questions he will not quit till he finds it!!!he goes over and beyond what is needed and i hope he is there the next time i need a new toyota as he will always get my business...

toyotaPorter

Jul 14, 2015

I knew I wanted a truck and Jim Barth asked me the right questions to narrow down which truck would work best for me. He genuinely cared about my wants and not about an up sell. From there he let me test drive multiple trucks and ask him plenty of questions. The truck I finally decided on was not on the lot, but Jim said that was not a problem. He went through the trouble of getting the truck from another dealership miles away. From beginning to start, he was by far the most helpful and knowledgeable salesman I have ever worked with. He was very professional but at the same time I felt as if I was talking to a friend. By far, the best experience with a dealership and a salesman.

map604

Jul 7, 2015

Excellant service! Jim and the management team were a pleasure to work with. 3rd vehicle from Jim and the Preston Team. Will highly recommend Toyota of Boardman and Jim Barth to anyone looking for great service !

athomas12

Jul 6, 2015

Randy was awesome to work with! He was very patient with me and did the best he could to get me into the car that I wanted! I will definitely go to him again and highly recommend anyone to go see him at Toyota of Boardman for their next car!

Munnman

Jul 6, 2015

Kevin not only gave us great service and courtesy, but integrity too. Kevin is so personable and friendly as well. We would recommend Kevin and Preston to anyone. We will definitely go back. This was our second time.

Maria4035

Jun 24, 2015

Rich Mangelli and a Randy Rogen, are the best. Extremely helpful and awesome. I would recemmend Toyota of Boardman to everybody. This is my second Toyota now, and I just love both vehicles.

salukijim

Jun 21, 2015

This is the first time i've bought a car out of state. The folks at Toyota of Boardman are experienced at handling the process, and take care of all of the paperwork, including collecting your state's sales tax and doing all of the work for you. And, they can get you processed very quickly if you need to, once you make your decision.Also, they can arrange to pick you up at the Cleveland airport - which is about 80 miles away - saving you the hassle of renting a car and returning it.I got a great deal on a fantastic vehicle. I had never been too interested in the "Certified Pre-owned" process before, but doing that really puts you at peace of mind that everything on the car is "just right". I would say the only small hitch was, i was in the finance person''s office before getting a chance to take the car for a short spin. I was already 99.99% sure that I was buying the car, but just had to drive it a little to make absolutely certain.

PSALVATORE

Jun 20, 2015

Zeke Burick was our salesperson, he was very friendly, and new we did not have a lot of time on our hands, listed to exactly what I wanted, (he actually heard what I was saying to him) he did not give me a big sales pitch as he understood that I knew exactly what I wanted and the price I need to be at, he found out if he could make it work for me, and I traded in my old vehicle, no hassle, he arranged my insurance and I drove my new RAV4 home in under an hour from the time we pulled until we pulled out. KUDOS to you. *******CUSTOMER SERVICE*****AT IT'S BEST in a world where there is so little of that left. Definitely my dealership of choice!

Gmp2015

Jun 18, 2015

I am leading for the 3rd time with Toyota! Am very pleased with my new RAV4! I have the best sales person at Toyota who is always fair and upfront about the deals went out and got the color I wanted! Toyota is very pleasing to work with

Nick123

Jun 17, 2015

I just graduated from college and had my first experience buying a car. I looked around at other dealerships but Toyota of Boardman was my favorite. I worked with Jim Barth who is a very straight-forward guy. He wants to help you get into the car you want and will not pressure you at all. Very good service and would definitely recommend the dealership and Jim Barth for anyone looking to buy a car without dealing with a pushy salesman. Great Deal, Great Car, Great Experience.

Cheresa Schuster

Jun 15, 2015

We had a great time working with Zeke to get into our new car. We walked in to see what options we had and walked out with a keys to our new car. Zeke answered all our questions and never pressured us to buy. We are very satisfied with our experience at Toyota of Boardman.

TonyN

Jun 14, 2015

Toyota of Boardman is proof that buying a car doesn't have to feel like you are jumping into a shark tank. Thanks for making the experience of buying my first new car a good one. Thanks to all including Doug Peters, Scott Riddle, Randy Rogan and especially Kevin "Zeke" Burick, a salesman with infinite patience, an honest unpretentious approach.. just a good person. Thanks again to all!

patticake105

Jun 12, 2015

I am on my 3rd rav4 lease. I had a 2010, 2012 & just got my 2015 yesterday. All of them from Toyota of Boardman. I got exceptional service from Jim and all of the staff. Very professional and friendly. I had checked around at different dealerships, just checking if I would want to try something new. But the quality of the rav4 is not there in other vehicles in my price range. With us having more bad weather, then good weather in Ohio, I will probably always have a SUV. I never thought I would lease, but being the reliability of the vehicle and the exceptional warranty with free oil changes, and tire rotation is hard to beat. I think of it overall for the year, for around $300 a month ($3600.00) year, no other car expenses, its a great value. Totally recommend the entire staff!

TC11294

Jun 11, 2015

My mom has leased two Rav 4's now with this dealership. I am a college student and will be graduating soon. I wanted a reliable, fuel economic car that would get me to and from work and school. I told them my needs and Jim Barth, our salesman really came through. He immediately showed me the Corolla, which is a small, mid-sized sedan, perfect for me! He was also really flexible on getting the lease payment down to the price I was comfortable with. The whole staff in the leasing process was so friendly and helpful. I would definitely recommend this dealership if you want excellent service and a great deal for your money!

guardianactual

Jun 8, 2015

I had talked to a few dealers prior to going here. The other dealers made my car buying experience far more difficult than necessary. Zeke over at Prestons made as simple as coming over and signing my name. I did the credit app told him what car i wanted the price I was willing to pay and boom. Drove away in a brand new scion. I will send my friends and family there. If you're looking for a hassle free stress free car buying experience look no further. Just wish the tank wasnt empty.

the_drake

Jun 3, 2015

Having bought 5 cars from dealers over the past 20 years, this was (BY FAR) the smoothest, fastest, most direct process I've ever experienced. I used their website to find what I was looking for. The random sales associate I reached to inquire about its availability (Kevin) was super responsive, the negotiating was done via text on a Friday afternoon. I arrived Saturday afternoon (last day of the month) and had the keys to my gently used Tacoma in just over an hour. Scott the finance manager was thorough without being pushy and took the time to explain the options and trade-offs for the various programs they offer with the sale. And as a last minute issue came up after all the paperwork was signed, Kevin and the team at Boardman Toyota went to bat to make me whole. I was pleasantly surprised at the time and now having had a few days to process the experience, I realize just how stellar the experience was.

MarshaLV

May 31, 2015

Buying a car is a big deal. Every step of the way I felt I was being heard. I had done research and I had certain criteria. Every question I had was answered by Nick who knew exactly what he was doing when dealing with me personally. He was extremely patient knowledgeable and knew how to help me make a decision without undue pressure. Once we had decided he introduced me to Jessica and then Erika who did their part wonderfully. Thank you Toyota of Boardman !!!Marsha

jenochs

May 28, 2015

Randy and Jessica were both great to work with, very friendly and honest! Our van buying experience was a success!! Yes, we finally broke down and bought a family van! So glad we did! We absolutely love it!!

kreb213

May 25, 2015

Everything went well from start to finish when we purchased our new RAV4 from Toyota of Boardman. The car was ordered the way we wanted it and delivered on time, as promised. The Lease application was easily completed online and we were notified quickly of the approval. When we went to pick-up the vehicle we had some questions due to this being our first out of state purchase. Erica in F&I was knowledgeable and patient so that we got all our questions answered. We forgot the turnpike transponder in the old vehicle and it was quickly shipped overnight. If only all purchases could go so smoothly! Thank you to all for a great car buying experience.

Nmcrum

May 20, 2015

Jim Barth did a great job helping me purchase my first vehicle. Car drives great!

teg22

May 19, 2015

Was looking for an inexpensive and reliable car for my 16 year old daughter and found one online on a Sunday. I emailed them about my interest and to my surprise was emailed right back to schedule a test drive. Tina was courteous and responsive and easy to deal with. I appreciate the attention and simple easy process.

C. & L. Norman

May 18, 2015

Tina made our SUV purchase easy and enjoyable. The SUV was ready to pick up the minute we arrived. She went over the vehicle and demonstrated the features with professionalism and confidence. She gave us immediate answer to all questions we had. The experience at Boardman was great and Tina was terrific. We drove from Cincinnati to work with Tina. We would consider buying our next vehicle at Boardman. We would ask for Tina. C. & L. Norman

calv4

May 18, 2015

Shane is an awesome person to work with, and he doesn't give you any lines to persuade you to buy a car. We feel they're just about as honest as any car dealership can be. Justin came in on his day off to finalize our most recent vehicle purchase from Preston Toyota of Boardman, which says a lot about him! We have a 2012 Highlander and 2015 Tundra, and we are thrilled with them both.

KRoss87

May 18, 2015

Randy and the staff go above and beyond to get you what you want. They are friendly, not pushy and patient!

amcaraballo

May 16, 2015

I received excellent service from the employees at Toyota of Boardman. John Gabriel was as personable and as professional as they come. He was sure to ask exactly what I was looking for, and went above and beyond to provide that and more. Rich Mangelli expedited the financing process, and I was out the door with a new car in record time! I will certainly be back to do more business with this great dealership!

jPET...

May 16, 2015

Sales staff Andy Lattner, Stephanie Dicarlo treated us with respect and provided excellent customer service. Staff members Jessica Ramdin and Scott Riddler thoroughly completed the process. Thank You.

TomInSalem

May 14, 2015

The sales person, Tina Santucci, was helpful and certainly knew the produce well. She has a great personality and her friendliness helped to set a tone of support during the process. The other employees we met were also quite helpful. The last vehicle I bought from another dealership two years ago made me uneasy about buying another car. The experience was a nightmare and I really didn't want to go through it again. My experience at Toyota of Boardman was exactly the opposite. Tina was great, we got a good deal on the new Prius, and I drove away feeling good about the purchase. I'd certainly go back again.

stevediane

May 11, 2015

We always have a great experience with Toyota of Boardman and Jim Barth is a wonderful salesperson! He is an all around great guy to work with, he always listens to what we want and need. We never want him to retire! We have a new beautiful black Rav4 and just love it! Thank you Jim!

JennH86

May 9, 2015

Everyone that I came into contact with at the dealership was kind and attentive. Justin helped me find my dream car! The process to buy my new car took less than an hour! Thankful for such great and fast service!

melinda810

May 6, 2015

Preston boardman toyota has the most respectful and helpful group of ppl. I went in to buy my daughter her first car and helped by Doug Wilt and Shane Lanigan. With much success I made my purchase and next thing I knew I was back a week later to purchase a brand new toyota 4-runner for me! Excellent customer service. I would recommend anyone looking for a new or used vehicle. GOOOOO TO PRESTON BOARDMAN TOYOTA! TRUST ME YOU WONT BE DISAPPOINTED! thank you guys for everything! I will be back for sure!

toyotabaker84

May 6, 2015

Had a great experience. Thanks Toyota for quality. Thanks Jim Barth for your professionalism and courtesy. Purchased a 4runner and a Tundra so far and couldn't be happy.

hstipanovich

Apr 28, 2015

Toyota of Boardman exceeded all my expectations again! This is my second car I have leased, a RAV4 and I wouldn't go anywhere else. Jim Barth was very knowledgeable and was able to get me what I wanted and at the same price as I was paying on my last lease. He was friendly, but not overbearing as many salespeople can be. He and Erica Graham had everything ready when we arrived to pick up the car. Erica was able to explain everything we were signing and made the process painless. I was in and out very quickly which I appreicate with children and a drive.

Paulie1

Apr 24, 2015

Justin is a pleasant knowledgeable salesperson. Your trade in allowances and lack of bargaining was not what I had hoped for as I brought you three RAV4 sales in two weeks but overall personell are helpful and pleasant

Shelby

Apr 24, 2015

We recently totaled our Prius which was purchased new from here and we were looking for a used vehicle to buy with insurance money. Nick and Doug helped us and made the process easier on us because the accident had not been. We be back for our next vehicle and really can't imagine shopping anywhere else for vehicle. The service department is great also, Joe was are go to.

springbok330

Apr 22, 2015

I had read favorable reviews about Preston Toyota but my experience exceeded my expectations. I was treated with respect and in no way felt pressured.

frank

Apr 20, 2015

first toyota purchased ; tina was personable ,knowledgeaqble ,and quite helpful. Answered all questions and better than most auto salespeople..Overall experience was excellent and explanations were excellent.

GM3

Apr 20, 2015

This was our first new car and first Toyota. When shopping for a new car, our first stop was here and we were greeted by Nick, We ended up back the next day, don't waste your time driving around all day. They gave us a no-haggle, best price up front and after doing a lot of research, nobody could beat it. Of coarse we had many questions, and they did not just make up answers to get the sale, they answered honestly and if they didn't know, they would find or call someone who did. Financing was also great (and patient!). Scott ran many number for us and made suggestions that we had not thought about that fit our needs. They made a process that is traditionally thought of as stressful, very relaxing and pleasant! We love the new car, and plan on driving past our local Toyota dealership to come to Toyota of Boardman for all regular maintenance and service.

MAF

Apr 20, 2015

I was not sure of what I wanted. Richard Bell's no pressure style put me at ease in my search. I test drove cars at at least 4 different dealerships, and found the right car at Toyota of Boardman. The trade in price was fair and so was the price of the Odyssey. I do wish the dealer's warranty was longer. I was happy that they allowed me to take it and get it checked out somewhere else though.

slp4snp

Apr 20, 2015

Tina greeted us outside as we were entering the showroom. She was friendly, helpful, & efficient. She listened & asked questions to determine my needs & concerns. Prior to test driving the each vehicle, she explained features, controls, etc. Tina was knowledgeable about the vehicles I was considering & able to explain the differences. She deserves a gold star! Tina had a great smile & sense of humor as she worked with my husband & I. He & I are polar opposites when it comes to asking questions, & she handled our different personalities so well!?? She worked hard but smoothly for our sale. We came in 3 different times. She returned phone calls quickly. Again I say, "She deserves a gold star!Stephanie & Rich also went out of their way to help may our purchasing experience pleasant. Stephanie located a dealership who would purchase my trade in for the price I wanted.??After an extensive & detailed discussion, & answering multiple questions, Rich got us a better deal on the extended warranty.

L and L

Apr 19, 2015

Bought my second RAV4. Tina was very helpful. Did some of the discussion by phone and Internet made the experience easier. She made car buying easier.

chugitwell

Apr 16, 2015

Justin was great and really did everything I could ask for. He even sent me a pic of the new ride being unloaded from the truck. I'm from Pittsburgh but would still make the trip to Boardman again because of the service, friendliness, and very nice dealership. I plan on coming back once I'm ready for a new 4Runner in ten years!

DAVLERAND

Apr 16, 2015

After 50 years of driving nothing but GM cars I am the proud new owner of TOYOTA CAMRY!!! I live in Youngstown, Ohio the home of the Chevy Cruze and checked it and the Malibu out but fell in love with the Camry after my visit to the delership!!! My sales rep Dick Bell made my search for a new car much easier than I thought it woud be!!!

jir and tsr

Apr 16, 2015

We had been trying to make a deal for a used vehicle off and on since February. We were insulted by used car managers and salespersons until we went to the Toyota of Boardman Dealership. Andy, our salesperson, followed our lead and did as we requested as we made the negotiations. He made us feel relaxed and not pressured into the deal. He made sure that other personnel worked with our wishes for financing and got us the best rate. We would recommend this dealership to anyone looking for a new or used vehicle. Five stars all the way.

Bp1987

Apr 14, 2015

We were looking at the RAV4 and already knew it was what we wanted but weren't sure if we could get the right payment and enough for our trade. Tina was very nice and personable and got us below where we wanted to be. Tina did an exceptional job getting us more than what we asked for with ease.

Camry

Apr 14, 2015

Came in for a new Avalon left with a new Toyota Camry. Zeke was very helpful and the overall deal was easy. Honest & Straight forward.

KBrown

Apr 14, 2015

We HATE the process of buying a new vehicle! We dealt with John. He was so friendly and helpful, we felt like he really listened to what we wanted and what our budget was. We had no intentions of buying a truck that day but he pointed out just what we were looking for and the price was right. No playing the "dealership game" and playing with numbers. It started with a fair price for our trade in, great price on the truck, and quick (and fantastic) financing. We are so pleased, we will be back in the fall to purchase a new vehicle for me!

clpapapa

Apr 10, 2015

Joanna was such a huge help to me! I brought my Pontiac in to get a diagnosis. She was really upfront and explained everything to me. 10/10 would go again. I have had an amazing overall experience, and would recommend that when you come in for service at Toyota of Boardman you ask for Joanna.

dlimbert

Apr 10, 2015

excellent service and price. Other salesmen helped [names not known]. Have had a Prius since 2007 and 2015 is much improved with the gps. Would recoomend the dealership.

thomasjoseph0115

Apr 10, 2015

Jim is the easiest salesman I have ever dealt with. No hassle or pressure to buy. Would recommend jim barth to anyone and everyone looking to buy a toyota.

Betsy

Apr 9, 2015

This is our second purchase from this dealership. We were so happy with our first Toyota (a RAV4) that we decided to get a Tundra. We don't mind the half-hour drive to Toyota of Boardman because of the exceptional customer service they provide! We have been pleased with every aspect of this dealership and we highly recommended them!

Cj43

Apr 8, 2015

I drove from Massillon, customer service was great, got financed there, drove the car home the same day! Nice experience and they made it easy.

Ostate48

Apr 7, 2015

I had been looking for a Toyota Tacoma for a few weeks, but was hesitant on paying so much for them. I finally found a great deal at Toyota of Boardman with Tina Santucci. This was my first new car that I purchased, so it was natural to have some nerves and hesitations. Tina made me feel comfortable and worked with the price I needed to make my overall experience great!

brown391

Apr 6, 2015

Tina helped me feel comfortable about purchasing my first new car. She was very precyse and made sure the car had everything I wanted for the right price. I can't thank her enough for how great she treated me! I will be back to buy another vehicle from her.

Jill87

Apr 2, 2015

Would buy my vehicle through this process. Smooth transaction. Tina was extremely helpful with getting the vehicle I wanted!!! Everyone at Preston Toyota nice. Thanks Preston employees!!!

polaek01

Apr 2, 2015

Finance manager Scott Riddle and salesperson John Gabriel were professional, knowledgable, honest, and did not pressure me into any sale. During the process from beginning to end, each asked me if I needed anything, had any questions, and answered all my questions. As I drove off in the new vehicle both told me not to hesitate to call if I had any questions. The experience was comfortable, informative and pleasant. I would highly recommend this dealership.Ed K

corbyz

Apr 1, 2015

This was the easiest purchase that my husband and I have ever made in purchasing a new car and since we are 60+, we have purchased many new cars. Tina Santucci, was our sales person, worked so hard in getting us the deal we wanted and she was so helpful answering all our questions. We were only going to look at the new Prius C's but with the great deal we got; we ended up leaving with our new Prius C. The staff at this dealership are so professional and friendly. We would recommend purchasing from this dealership and Tina.

Rmseach

Apr 1, 2015

Scheduled when it was convenient for me. Very courteous. And explained my options for accessories. Made sure I knew the vehicle service and accessory install were completed and it was ready for pickup Vehicle was cleaned and sitting out front, ready when I got there after hours for pickup.

jmsp32

Mar 29, 2015

We absolutely love our new Corolla. This is the second car that Jim has sold to us and there was no doubt we were going anywhere else. Jim is honest, helpful, and genuinely enjoys working with his customers. Even though Jim is our salesman, we enjoy the overall atmosphere at Toyota of Boardman. The entire staff is friendly and all seem to enjoy working together. When the employees are happy, the customers are happy! Thanks Jim and the rest of the Toyota staff at Boardman!

ACC7825

Mar 28, 2015

Jim Barth was my sales person. He worked to get me the vehicle I wanted at the price I wanted. I've purchased 4 vehicles from Jim and plan on buying more in the future. I would recommend him to anyone I know...Thanks!

mick2811

Mar 28, 2015

Just bought a new toyota sienna and found the staff to be friendly, attentive and not pushy. Initially, they did not have a van with the features I wanted. Justin, however, worked to find me a suitable van quickly. The "presto" price was spot on with what I had looked up on the internet as a fair market price.

Toni Judy

Mar 28, 2015

Jim Barth was our consultant. He provide the best experience !! He listened to our needs. And was very accommodating. This was the 3rd vehicle I have purchased from this dealership and I have sent many others to them. Everything they do is first class and I cannot speak highly enough of them. Again. Hats off to Jim for making this such a pleasurable experience !!

Katie

Mar 27, 2015

Justin was a great sales person! He was very personable and had a great attitude! He wasn't pushy during the entire process which made the experience more comfortable. I am very happy with my purchase! Thank you so much to everyone at Toyota of Boardman!

JGD0911

Mar 25, 2015

Tina's friendliness is the reason why I bought my first car at Toyota Boardman. She made my car buying experience a memorable one. She's the best of the best car salesperson I met since starting my car search. Thank you very much Tina.

lmmd117

Mar 25, 2015

Our car shopping experience was a very positive one. Jim was very knowledgeable, patient and easy to work with. He found just the right SUV we were looking for. The entire experience was very pleasant one.

jasonalias

Mar 23, 2015

I had a specific vehicle type in mind. My salesperson Kevin prepared several options and had them waiting outside for us to look at. Within an hour and a half we were out the door with a new car. He negotiated fairly and made the process very easy.

Shavelle

Mar 23, 2015

Had a great experience purchasing my new car with Justin. He made the process enjoyable and easy! Very personable! Very happy with the purchase of our Toyota. Would recommended the dealership and Justin to anyone!

Bob_McBride

Mar 21, 2015

Just purchased our second vehicle from Toyota of Boardman. Both sales and service have been great! Justin Bailey answered all my questions and made the purchase process very easy. Everybody at the dealership is very nice and I would recommend them for both sales and service.

acurry

Mar 17, 2015

I needed a new Car at an affordable price and "The Ran-Man" delivered! No games just great service and awesome Price! He and the finance Guy Richard treated me right and ill be back for sure!

Davidlboila

Mar 17, 2015

We have purchased many vehicles from Dick Bell, and have had success with every one! He is the best sales person! Never pushy, always eager to help! Our last purchase on our sienna van both Dick and Erica Graham when out of their way for to get us the best deal! Thank you to them!!!!! We love toyota!!!!!!David Boila of Austintown

pete_pulk

Mar 16, 2015

Friendly staff who worked well for my out of state purchase. I would definitely recommend them. Follow up has also been very smooth process with Kevin and his team.

butkis5656

Mar 14, 2015

Was the best car buying experience that we have ever had. Well informed friendly staff. Transparent sales with presto pricing. Entire experience out the door was quick and painless.

iceprincess9

Mar 14, 2015

Just bought my second car from Toyota of Boardman. They are an exceptional dealership. Friendly, courteous people in all departments. Service is very fast and efficient. Would highly recommend this dealership!

Barbarian19

Mar 12, 2015

I got a great deal on my trade in and a great deal on my new vehicle! The staff was very friendly and helpful. Any work I got done was a fair price and done right!

j3elliott21

Mar 12, 2015

I started searching for a truck just a week ago. I went to see Randy Rogan. He was excellent during the whole process. In just one week, he found the exact Tacoma I was looking for. He answered every question I had and even answered questions for me after work hours through texts. I can't begin to explain how much of a help Randy and the rest of the employees were that I dealt with. I'm very satisfied with the service and how they were willing to give me all necessary information and work with me.

jdinch03

Mar 12, 2015

The place to go if you want great service. Tina was very kind and extremely helpful. I am pleased with my experience and my new car!

Sbroad61

Mar 12, 2015

Tina Santucci (Boardman Toyota ) is an excellent sales person. She is knowledgeable, professional , friendly and an all round pleasant person. She has a "non- pushy" approach and that is why we liked her so much. That is why she obtained our business. Everyone that we encountered at boardman Toyota was pleasant and very helpful and effecient. Would highly recommend them to anyone

betuff85

Mar 10, 2015

Everything went exceptionally well. Great experience. Thank you to all we could no have been treated any better. They even pulled another van into a bay to go over features with us while they were cleaning our new one.

scaravella

Mar 9, 2015

I want to thank Justin Bailey for his kind, helpful service in finding exactly what we were looking for! Great service! Everyone at Preston Toyota of Boardman was friendly and a pleasure to work with. Our process was quick and easy! Definitely will recommend this dealership especially Justin Bailey in sales. Thank you everyone

jpwimberly1

Mar 6, 2015

I was having a very hard time finding a vehicle and my search was leading to failure. I did not know what I would do, I felt like I was going to have to settle for any vehicle I could get. Then, I got a call from Tina and that changed my life!!!!! I initially was ignoring the calls because I did not know the number. When I did finally answer Tina was an absolute joy and was eager and ready to help. We then went over everything that needed to be done and I went into action. At first there was still some doubt because my credit situation is not the best but we were able to break that wall down and I was able to pull off the lot with a "dream car" of mine in the 2009 Chrysler 300 that I was able to purchase. When I got to the lot I was greeted with smiles and everyone was so nice. Everything was together and it was a fast but exceptionally pleasant experience. I will tell the world of this grand event!!!!!!! Thank you to Tina and everyone at Toyota of Boardman!!!!! YOU GUYS ROCK!!!!!!!!!!!

Hydrosnow

Mar 4, 2015

I just purchased my first new car from Touota of Boardman. Tina was a pleasure to deal with. She listened to what I wanted and didn't push me in anyway. I felt relaxed. The rest of the team was awesome at helping with the paperwork, information, etc. I would definitely recommend this dealership and specifically Tina in sales! Thanks everyone

jesusfreak77

Mar 4, 2015

Kevin "Zeke" Burick was my salesman. He was friendly, and knew a lot about the cars.The entire process was quick & easy, and I got a fair deal, on my first visit, without "shopping around".Thanks to the entire staff who made it a surprisingly pleasant experience.

bettyjo164

Mar 2, 2015

It is sometimes difficult for a woman to be making a purchase of a car alone. We are always told "take a guy with you and you won't be taken advantage of" Well, I had an excellent experience working with Tina Santucci, my sales consultant. She was so upbeat and friendly when I first met her. She walked me thru all my options and when I had a concern, she answered it for me in an honest way. We discussed my financial concerns and even when I completely changed my mind on my car choice ,after the fact, she was with me all the way. Thank you Tina for helping me get thru my anxiety and make a choice I am happy with. Toyota Boardman is fortunate to have her as an employee.

KHillman

Mar 2, 2015

This was my very first lease ever and I am twenty-five years old! Kevin Sikora made my car shopping and buying so relaxed and easy! I would come back to purchase my next car here with no questions asked! I cant wait to start my journey with my new Toyota RAV-4!!

Jenna1980

Feb 28, 2015

First off I have to start by saying that Tina Santucci is BY FAR the BEST car salesperson I have ever done business with!!! When I came to look Tina approached me and made me feel very welcomed and comfortable. I told her I was recently divorced and my credit score dropped because of it. ( when I told this to another car dealership I stopped at the night before, the dealer actually walked away when he seen another couple coming in to help them!!!) Tina never made me feel ashamed or made me feel like getting a new car was hopeless. The financing department was awesome also, they worked out a deal that I thought was impossible to ever get!! I left Toyota of Boardman in a 2011 GMC Terrain and I LOVE IT!!!! I will never go to another dealership again! I have already recommended Tina at Toyota of Boardman to two other people when I heard they wanted a new vehicle too! Tina did a great job helping me find my new vehicle, that I love!!!!

BigJohn

Feb 22, 2015

I bought my wife her first Toyota in 2000 a Echo, she had it for 14 years, I was a life long Ford owner until I purchased my first Tundra in 2012 and WOW, what an awesome truck! I bought my wife a Camry last year and she loves it. I just purchased my second Tundra (2015) and just when I thought they couldn't make them any better, they made it a lot better. I will never go back to any other vehicle, if you close your eyes you would swear you were riding in a Cadillac. Smoothest ride you will ever experience! Our salesman, Doug Wilt is awesome he will go out of his way to help you and work with you, truly a class act. Doug Peters is a top notch guy, anything you need just ask and he will help in anyway. Scott Riddle and Erica Graham are also two great individuals who will go out of there way to ensure that your car buying experience is a memorable time. Over the past 15 years my experience has been truly exceptional, keep up the good work! Sincerely, John Leckwart Struthers, Ohio

Kp

Feb 22, 2015

Jessica was extremely knowledgable and very helpfulShe followed up with requested information. Quickly and made the experience very easyI would recommend dealing with her to everyone

Venza

Feb 20, 2015

Jo,,Gerald & Bo at Boardman Toyota are wonderful! I had less then an hour for lunch they had me in and out! They are awesome!

epk

Feb 18, 2015

I was dreading the car buying experience, but as it turned out, it was a pleasure. I felt like a valued customer who was treated like a neighbor. Everyone I interacted with was friendly and professional. I was happy with my purchase, the price and the overall experience. I would buy from this dealership again and would also recommend them to others.

Sue

Feb 18, 2015

Just purchased a 2015 Toyota . Jim Barth was my sales associate and he did an Amazing job matching a vehicle to my needs. Jim was very knowledgeable and personable. He explained everything in detail and never made me feel rushed to close the deal. I couldn't be happier with my whole experience and would recommend this dealership to anyone!

brian3schwartz

Feb 17, 2015

One of the best dealership experiences we've encountered. The pricing for our new Highlander was the best we could find. John and Kevin were never pushy and always there to make the process of ordering our new Highlander as smooth as possible.

Mmurphy

Feb 17, 2015

Great experience start to finish. Kevin made it easy. Bought care unseen and they even delivered to me. Would do business with them again in the future

Larson

Feb 16, 2015

First visit was for a general look at Rav4 sales person was very courteous thorough not pushy. Second visit was more detailed plus a test drive. Pricing was very fair and financing was unbeatable. Resulting in a purchase exact car we wanted was located and delivered in 24 hrs. Review at delivery was very complete and not hurried Overall enjoyable experience

Maryloubug

Feb 16, 2015

Tina and "Big j" we're great partners working together with us to make the right decision in selecting our new camera. Thank you so much. we will be back. The service department is also an awesome group.

MMicco

Feb 8, 2015

Stephanie and Jim made this an absolutely seamless process. They knew that the order and purchase process came at a very busy time for us, and so worked with us to make the pickup quick and painless. They did a thorough job explaining every aspect of the purchase to us.

kaykay

Feb 5, 2015

They did wonderful job. They help me on everything and got me what i wanted. I will be telling people about my experience. Thank you you guy are awesome

mruckman

Feb 3, 2015

They guys were straightforward, honest, and willing to help us in making a deal on a family car. The price was unbeatable. I would recommend them to anyone looking for a new car.

baiman

Feb 2, 2015

Justin was tremendous in helping us select our vehicle. We had very little time on our initial visit and he was fantastic at giving us all of the information we needed as well as some helpful info that we hadn't thought of. We decided after that visit that we would give Justin every chance to make our sale. If all things were equal, or if another dealership had a bit of an edge, we were still going to buy from Justin. And we will in the future.

littleitaly

Feb 2, 2015

I honestly have to say I was very impressed with Justin Bailey. He was so helpful & knowledgeable. He is an Honest, caring & patient Salesman. It is really hard to find a car salesman with any of those features. He met my needs in buying a car. He did not try to sell me something I had no interest in at all which was what I ran into with other salesman in other dealerships. i will absolutely recommend Justin to any family and / or friends who are in the market of buying a new or used car.

diane

Jan 31, 2015

I was strongly considering a hybrid and had many questions. Justin Bailey was very knowledgeable about the hybrid engine. He was very patient and explained the differences between the cars I was considering. I would highly recommend him as a salesman.Diane Pantelis

jo

Jan 31, 2015

I would highly recommend Toyota of Boardman. It was an easy process to lease Mt new Prius. I will definitely consider another Toyota in my future.

Angie R.

Jan 30, 2015

I wanted to upgrade to a Hybrid Camry and was hoping for a used but recent model. Shane Lanigan found one that was perfect for me and made the process effortless. Every car I've leased/owned has come from a Preston Motors dealership, and, although I now live five hours away, Shane made sure the process was easy and smooth. Doug Wilt delivered my vehicle to me and spent about an hour walking me through all the bells and whistles on this car. Absolutely extraordinary customer service! Always comforting to do business with good people!!

Batbold

Jan 27, 2015

Justin bailey was very easy to work with very good customer service and i am so happy with new Toyota tundra 1794 i like to buy more car from dealer ..

Art

Jan 23, 2015

I had been comparing loan apr and thought I'd check Toyota credit itself. They had the best apr and I got a call to verify some info. I got a return call in about 15 minutes getting approved for the car I wanted. When I arrived a few hours later the lot was full of customers, but after explaining that I got approved by phone Kevin Sikora came to help me. There was no pressure to buy. I already had plans on leaving with "my car" though. I told him the car I planned on leaving with (2014 Prius C) and he fast tracked everything. I was in and out with my new car in 2 hours. I don't remember everyone that helped me, but they were all great.

Tree2981

Jan 23, 2015

We really felt like they found something that fit our wants and needs. They were honest about all our options, even if was not the type of car sold by them. Also, the customer service was fast and efficient.

kokalg

Jan 22, 2015

Kevin was very easy to work with and bad things happen quickly. Fast and reliable service will make me buy from him again in the future.

4runner

Jan 21, 2015

Came to dealership on Black Friday hoping to see a TRD PRO 4Runner , was the first customer to test drive it with 1 mile , and later that night drive it home, very easy to deal with !!!

Donnie

Jan 21, 2015

When me and my Father-in-law walked in to Toyota Tina made us feel right at home. She did a great job finding me a car in my price range and was very knowledgeable about going over the car from end to end and the sales manager Doug Peters made us feel like we have been their before and helped us get the car in my price range as well. The customer service was outstanding and I would HIGHLY RECOMMOND this Dealership to anybody that asks me.

Linda

Jan 21, 2015

Great experience. Justin was terrific to work with. Knew the vehicle and didn't give Run around about costs. Definitely will go back. Everyone was rxtrely friendly and helpful.

lucky

Jan 21, 2015

Tina was a delight to work with. Not only is Tina friendly, she is very knowledgeable about your products, helpful, patient, considerate and made us feel very comfortable during the purchase of our Toyota Rav 4. We will definitely refer our friends and family to your dealership due to our great experience we had with Tina Santucci.

selfstarter1221

Jan 21, 2015

Mr Barth answered all of our questions and was very patient and friendly and will be someone I definately return to see. We plan to make a purchase within the next month. See you soon!!

dogearo

Jan 20, 2015

I looked online for a long time for the best price. I found it at Toyota of Boardman. I checked with my local dealers to see if they could match the price, but they couldn't. I drove from Pittsburgh to Boardman to my my Prius C. I had no idea what to expect when I got there. The facility and sale/finance people where great. Thanks!

waldschmidt312

Jan 18, 2015

Everyone working at the dealership was very friendly. They worked hard to gather everything together we needed for our new car as quickly and politely as possible. My FJ was driven up to the door for me and was spotless! I would definitely recommend this dealership and our sales person Tina to anyone!

Adamange

Jan 17, 2015

It was an overall great experience everyone was very easy to work with very knowledgable about there products and services I would recommend this dealership to friends and family

Cplant

Jan 17, 2015

I just purchased an new Tacoma and every part of the sale was quick and easy. They know their vehicles very well to help assist you in choosing what you really need. Justin is a great guy and highly recommended by myself. Final paper work could not have been any easier, in and out of the office in about 10 minutes!

slj.caraballo

Jan 17, 2015

quick and easy to deal with everyone at the dealership. they made the process painless for all. john and rich were great, thanks so much!!

d&m

Jan 16, 2015

We purchased a new Toyota Tacoma recently. My husband bought a Prius from Boardman Toyota a few years back and we're very pleased with the service, professionalism of the staff, and especially impressed with the treatment received from our salesman, Jim Barth. We were treated fairly and love the new truck!

Lyndonesia

Jan 16, 2015

I just purchased a new car from this dealership last night and I couldn't be happier with the service and staff. Tina was my rep and she made me feel so comfortable and less nervous about such a big decision. Happy happy happy!

Jmodic27

Jan 13, 2015

Great experience ! Everyone was very friendly and worked with me to get me the best deal possibles I would recommend people to this dealership because it was great!

rafmas

Jan 13, 2015

Picked up a used Armada.. kevin S. was great! He was fair and the experience couldn't have been better. Highly recommend looking him up if you plan to purchase a used vehicle here.

cogr

Jan 12, 2015

I was traveling through Ohio when I had many, many problems with my 9-yr old vehicle. I went by Toyota of Boardman for repair or evaluation. It was evident that I really needed a new vehicle, since I do so much interstate driving. Toyota of Boardman, and particularly salesman, Andy, were so quick to identify my needs and find my perfect car, within the limited time I had, since I was traveling. The experience was painless and I drove out with my dream vehicle. They even dressed it up for the holidays, since it was the day after Christmas. I would highly recommend this dealership to everyone.

dk44256

Jan 12, 2015

My husband and I bought a used toyota here. We made an appointment and everything was ready when we arrived. The whole process was smooth and we were in and out in under two hours.

Bongyong

Jan 9, 2015

I've bought a new car in this dealership. She has been kind all the way for long hours and answered all my questions including even silly one. She has convinced me of this car as the best appropriate one given my situation. Thanks, I'm happy with my new car with great performance and great price.

Troy24

Dec 30, 2014

I had a great over-all experience, all employees involved were very helpful in this whole process. Preston Toyota of Boardman went out of their way to get my the college grad rebate and help me get a great affordable price. I would recommend this dealership, it is top notch.

hosey3

Dec 28, 2014

Great experience! Our salesman was very informative. We have never bought a foreign car before. Never even considered it. We are are enjoying the Toyota Venza very much! Thank you

Arodgers01

Dec 4, 2014

The two salesman who helped me purchase my vehicle were Andy and Kevin. Both were a tremendous help! I first e-mailed Kevin, explaining two vehicles I was interested in. We set up an appointment to come in to look and test drive the vehicles. I was met by Andy at the appointment. He brought around the Kia Forte I was interested in and explained all the great benefits the vehicle has to offer. After the test drive, we went into discussed numbers, and came to a buying conclusion. He really helped me get to the price point I was looking for and made the whole process stress free. The staff is very friendly and the whole experience has been an amazing one. If anyone is looking for a Toyota or even a used car, I HIGHLY consider going to Toyota of Boardman and talking to Kevin and Andy!

tatman3715

Nov 26, 2014

I purchased a 2015 Toyota Tundra on 11-26-14 and all I can say is that this was by far the best car buying experience I have ever had. My sales person was Tina Santucci (highly recommend) and she listened to all my questions and concerns and addressed them all which led to me purchasing my6 new truck......Go see these guys and I bet you buy a car!!

k.fabian

Nov 18, 2014

I purchased a new vehicle from Toyota of Boardman and when I brought it home, I noticed a few minor superficial issues. I brought it to the service department and they told me that they would correct the problems, no questions asked!! Gerald and Joanna were great to work with! They were very friendly and helpful! I got my car back 1 day later with all of the issues resolved!! It looks fantastic, and I am so pleased with all of the work that was done to it! I feel very confident in the service department and staff at Toyota of Boardman. Thank you so much for getting my car back to me looking even better than before!!

sherryburgard

Nov 12, 2014

I traveled a distance to consider a new Highlander and I'm very glad I did. The sales team is very friendly, honest and non-pressuring. Stephanie knew I was unsure of switching from a minivan. Her salesman, Justin, went over the entire vehicle with me. He even got into the third row with me to show that adults could fit comfortably in it. I've been driving a Sienna for over seven years and it was time for a change. The Highlander accommodates my family comfortably. I enjoyed my experience at Toyota of Boardman. It truly has been the best vehicle buying experience I've had so far. Stephanie DiCarlo and Justin Bailey are true assets to Toyota of Boardman. I will recommend them to everyone I know in search of a new vehicle.

k.fabian

Nov 10, 2014

I visited Toyota of Boardman on my search for my first new car. Randy Rogan was exceptional to work with! I was not sure exactly what I wanted, but Randy patiently showed me a variety of options and went the extra mile to help me find the perfect vehicle!! He made car shopping a fun, relaxed, and enjoyable experience! And Erica Graham was ready and willing to answer all of my many questions! I can't thank them and the Toyota staff enough for their patience and assistance during my many visits! Toyota of Boardman has truly set the car shopping standard in my opinion!! Proud to be a Toyota Corolla owner!!!

douglas.westfall

Oct 29, 2014

After much research, I still had many questions. They took the time to answer, and even research some unusual ones. Test drives were properly planned to allow me to experience the full range of road types.

josephfkane

Oct 21, 2014

My excellent experience was due to Victor. His helpfulness and his price-quoting strategy were the reasons I enjoyed my NO-HAGGLING experience and recommended him to my brother who bought a truck within a month of my purchase.GO VICTOR, BEST WISHES ON A SUCCESSFUL CAREER!!Sincerely,Joe Kane

catnik1

Oct 18, 2014

I was looking to replace my old car, which, at 10 years old, was getting a little unreliable. After looking around online, I saw the certified used cars at Preston. I received a phone call only a few minutes after clicking online to indicate my interest in a particular model. Victor was friendly and very personable, and we set up a test drive for later in the week. He sent me an email beforehand with a list of all the documents I would need in hand for a trade, so no surprises there. My Grand Am went in for an appraisal as we took a test drive, and Victor had a breakdown of the numbers right away. In the end, I am very happy with the price - I did a lot of research online, and think what I paid was spot on. The whole affair was relaxed and stress free - one of the best experiences I've had buying a car. I will certainly recommend Preston Toyota to anyone else who is looking for a car.

Amanda Mccauley

Oct 9, 2014

Justin did a great job assisting me with my purchase!! I am happy with my overall experience! Erica was also super friendly and helpful! I am definitely glad I made the drive!

Cory Frey

Oct 6, 2014

I was in need of a car fast and they made sure I was able to drive away with a new car within a few hours. Andy was a great help from before I even stepped into the dealership and guided me through everything with ease. Thanks!!

CaraR

Sep 23, 2014

This dealership went above and beyond for me today. Leaving for work this morning I noticed my low tire pressure warning and being in a job that requires a lot of travel I needed this taken care of quickly. They were able to get me in on my lunch today and it was done very quickly. Everyone was so nice and accomadating from start to finish eapecially Renee who took care of me while I was at the dealership. I bought my car here and will continue to do so. I also will continue all of my service need at thi location.

ricec

Sep 23, 2014

I received a call from Scott Riddle explaining that he was interested in my 2013 Rav 4 and helping me get in to a newer vehicle with a lower interest rate. After coming in to see what was available, Scott reassured me that I could get everything I wanted and never made me feel pressured. He was great at answering my many questions. Doug Wilt also spent time with me explaining the different options I had and making me feel very comfortable. I asked to speak with Erica Graham because I had dealt with her once before and she is very down to earth and easy to understand. This is my 3rd time buying from this dealer and I must say their effort in giving me great service was excellent.

Ekim76

Sep 22, 2014

I arrived at the dealership after 5 they closed at 6 and were willing to stay after hours to work everything out with me. The staff was great and very helpful. I worked with Stephanie DiCarlo and Randy Rogan who were great to deal with. Very low pressure, freiendly, and extremely helpful! They come highly recommended. Thank you for everything! Love the Tundra!

kcmedure

Sep 17, 2014

We had a great experience at Toyota of Boardman. Everyone was very friendly and easy to work with. They helped us find the perfect vehicle for our family without the hassle of most dealerships. I highly recommend Stephanie and Randy to anyone looking for a new or used vehicle! Both were easy going, friendly, caring, and passionate about their work!

wplutz

Sep 7, 2014

My family has purchased cars off Stephanie for the last 5 years. Andy and Justin helped me make a decision on buying my truck. Just want to thank the dealership and especially Stephanie for her professional help and caring about old customers. I really like my new Tundra and was extremely satisfied that the truck was SPOTLESS when I picked it. THANKS AGAIN BILL LUTZ

Sonic_Boom

Aug 19, 2014

If you're looking to buy a car, go here and ask for Nicholas Rushwin. He is super helpful and patient. My husband and I are from Pittsburgh and went to multiple dealerships, which I can not say was a great experience, BUT fortunately, we saw Toyota Of Boardman on AutoTrader. I had many questions and called many times to ask Nick questions and he was very patient and took the extra time to help us out. We drove all the way to Boardman, OH for this car which was beautiful, in great condition, and Nick worked with us to get us a great price! We were not easy to finance, but Nick was still very patient. In the end we drove away with the car we wanted at the price we wanted! There was another guy who helped finance us, he was great I wish I could remeber his name. If I find out I will give him a review too. Thank you Nick

Chauntel

Aug 18, 2014

They lied to me and made me think that the financing for my car is complete. I drove the 2012 Toyota Camry around for a month and then Toyota of Boardman had some guy I had not previously talked to call me and threated me that I need to bring the car back. He talked to me very nasty. I will never do business with them ever again. I took the car back and now I have a 2013 Toyota Camry no thanks to them

jim.scarnecchia

Aug 1, 2014

Scott our salesman was very knowledgeable and helpful. Wanted us to get a car that we loved and not out just to make a sale. He went well beyond what I have experienced from other dealers.

Lovemytoyota14

Jul 29, 2014

My husband and I were very happy with our car buying experience at Preston. We will return for future car purchases! Thanks for answering all our questions and making our purchase pain free!

Kelly Mc

Jul 22, 2014

Shane & Randy were incredibly helpful & went out of their way to help me find a great car!I was a little concerned about purchasing a car in OH since I live in PA, but they handled every detail & made it a great experience!

JCorey14

Jul 21, 2014

Shane and Doug were extremely professional, kind and honest throughout the entire car purchasing experience. Erica completed all of our paperwork and explained everything very thoroughly from the numbers perspective. I shopped around in great depth for this vehicle and feel (from Cleveland to Beckley, WV and the surrounding area) that these guys worked the hardest not only to sell me the vehicle but also to ensure my satisfaction throughout the entire purchasing process. If you like 'old time' wheeling and dealing this isn't the place for you. Shane and Doug were both very honest and upfront in explaining this was the best deal they could give me. And after calling, emailing, texting, etc many other deals this dealership earned my trust because their initial price beat everyone else's. Throw on top of that the professionalism and kindness displayed by everyone you will run into at Boardman Toyota and I believe this dealership is extremely hard to beat!

Santeq

Jul 17, 2014

I have leased from the Preston group and loved my experience with them from start to finish. Also any service needed was a pleasant one.

Chris6050

Jul 14, 2014

My family and I visited Toyota of Boardman interested in getting a new vehicle. We were told from a family member that we would be very happy with what they had in stock, and the staff. It was more then we could have hoped for. Shane Lanigan and Doug Wilt helped us on our visit, they were very easy to work with and were not pushy. They only showed me what I wanted and helped me figure out what would be best for my family. After test driving a few different vehicles we decided on the Toyota Sienna. They helped us pick out the model, color, and accessories. They also took the time to show us everything that we could get. They made us feel like we were they only customers there. After getting the vehicle in they made sure that we knew how everything worked in the vehicle before we even left the dealership, and also contacted me afterwards to make sure everything is still good. I will be going back next time in need a new vehicle along with recommending anyone that needs a vehicle to stop in and seeing what they have to offer.

sandjohn

Jun 10, 2014

I would like to express our appreciation and thanks to Randy Rogan for his kindness and patience with us as we bought our new car. He was very respectful, knowledgeable and found answers to the questions we had about the car. He didn't pressure us or make us feel uncomfortable. He is a very nice young man and we think he is a valuable employee at Toyota of Boardman.Erica Graham was in charge of handling our paperwork and she went "above and beyond" to meet our desires. She was absolutely wonderful! She managed to let us keep our vanity plates on the new car, even though we are leasing it. We were very happy with our experience at Toyota of Boardman and we attribute it to the help of these two fine employees!

Updike

Jun 6, 2014

Victor Piccione and Scott Riddle were the best sales consultants that I met during my recent car search. They discussed the features of the model I was interested in and explained the pricing and the benefits of Toyota ownership. I was very impressed by the professionalism of the staff and the quality of the facilities. For the the first time in all the times I've visited dealerships, Scott Lanigan, the manager, introduced himself and asked about my experience.

marymaher01

Jun 4, 2014

We came to Boardman Toyota to hopefully lease a new camry at the price indicated in a recent ad. We did not have a longwait before we were helped by Victor Piccione. Victor was very pleasant and friendly and took us out on the lot to show usthe camry models that would be eligible for the lease we were looking for and explaining different options on some models. He told us if they did not have the color we wanted, it would be no problem to get it for us. After taking a test drive, we went inside to discuss details. Victor was very helpful and thorough in explaining the lease details and working out a fair amount for trading in our old car.We were very happy to drive off the lot in our new car.

mishko1

Jun 4, 2014

Victor was very friendly and helpful. He made our shopping and new vehicle purchase enjoyable. We will return when we are in the market for our next vehicle. Thanks!

Basistacrew

May 29, 2014

This was our first experience with Toyota. We had always heard good things about Toyota of Boardman, and with the current Toyota incentives that were being offered, we decided to check them out. Scott Riddle and the other team members provided an excellent experience at Toyota of Boardman. Scott was informative, extremely friendly, and courteous to my entire family. Scott truly wanted us to have a great buying experience and wanted us to be satisfied with the dealership and our new car. Scott also was able to quickly complete our deal, paper work, and even took the time to go through the car with us during delivery. He even set up my wife's phone for the blue tooth setting and helped her program her favorite radio stations. Lastly, Scott made sure we knew about Toyota's two year maintenance package and their complimentary car washes. In the end we ended up with a first class Toyota Sienna at a great price and overall excellent experience. Needless to say, I will be back to visit Scott for a new Toyota Camry in the near future.

rhoadsja

May 28, 2014

The car salesmen that helped my fiance and I buy a car was John Sallmen. Right from the start he was very helpful. We went in and as soon as we opened the doors he asked us if we needed help with anything. I already had a car in mind, 2014 Toyota Corolla. We ended up with the S Plus and love it. I asked about the Corolla and if there were any deals and he started telling us about the leases going on, asked if we had a specific one in mind and was able to pull it up on the computer. He went and brought it around, took some information from us, and we drove it. The thing I loved most about John and Toyota of Boardman is that we knew before driving the car how much it cost and that it was in our price range. I looked for cars at other places and they had us test-drive them first, fall in love with everything about the car, and finally let us know it would be $200 more than what we said we were willing to pay. When we were waiting for financing John made sure we were comfortable, made us popcorn, and got us drinks. Then every 10-15 minutes he would see if we needed anything. It was just a great experience and I would recommend John and Toyota of Boardman to anyone looking for a new car!

brianzub

May 21, 2014

Best experience yet! Randy was excellent to deal with! Professional! Honest! Worked with me to get best deal possible! I will definitely be back for next vehicle !!!

woodeye7850

May 18, 2014

Very helpful and professional they proved that "we really do come first". Randy Rogan & John Mitsos helped my wife get the Rav 4 that she wanted. I do not say this very often about a car dealership because I've had some bad experiences over the years but Preston Toyota sure treated us right and whenever it's time for a new car I'll definitely go back there. The service team is also very friendly and professional.

pink44

May 17, 2014

I had a great sales rep in Nick Rushwin. He gave me honesty & respect as a female purchasing a car. Would definitely go back a buy another car from Nick at Toyota of Boardman. Very happy with the end price of the vehicle and would recommend anyone looking for a car to visit Nick!!

billrotar

Apr 30, 2014

We have leased our cars from this dealership for several years. We have always had excellent service, from the friendly operator when calling for the service department, they have always met our needs in a timely manor. We are now leasing the new Rav4 Limited and a 2012 Camary XLE.

cgfenner6

Apr 5, 2014

My husband and I visited Toyota of Boardman on April 4, 2014 to look at the 2014 Toyota Camry Hybrids. Despite the rainy weather, we were immediately met by Nick Rushwin. We spent most of the day looking at different Camry Hybrids during which time Nick was very patient, professional, and helpful. He helped make my first experience buying a new car pleasant. Beyond working with Nick, throughout our experience, we were met with smiling faces congratulating us on our purchase and thanking us for our business. I will recommend Toyota of Boardman to anyone who shares an interest in buying a Toyota.

sharonld

Apr 1, 2014

Outstanding service with my wife and I, very thorough and knowledgeable about the vehicle we were looking. Was more than willing towork with us on the price. We will most certainly be back to purchase another vehicle from them and we will ask for Scott Riddle. Thanks for everything

ASRinehart

Mar 22, 2014

I am absolutely amazed at the respectable service I received from this dealership from Kevin S. I am familiar with ignorance and disrespect from other dealers, therefore when I brought an issue to his attention I had already thought through my argument. I was COMPLETELY surprised at how concerned they were to correct the issue and the extent of accommodation they were willing to provide, on a used car for that matter. I will absolutely not go anywhere else for a Toyota. This is the only place I have been where morals and ethics are actually practiced.

formula242

Mar 8, 2014

I have purchased a lot of vehicles over my life, and Kevin Sikora and Toyota of Boardman, have given me one of best dealership experiences I have ever had. Kevin had the vehicle ready for me to test drive when I arrived. We agreed on a purchase price and the vehicle was prepped for me to take home while the paper work was being done. Kevin even offered to order some parts for the jeep wrangler as part of the deal and had them delivered to my home. He was true to his word. There was no B.S. at this dealership, no games. I would recommend Kevin and Toyota of Boardman to anyone. Everyone I encountered there was helpful and pleasant. Overall a fun experience. THANKS Kevin and Toyota of BoardmanMike

kenash08

Mar 6, 2014

Found a vehicle we were interested in online. We live about 1 1/2 hours away, so everything was discussed before online with Kevin Sikora. Easy to deal with, extremely friendly. He had the car ready when we could go and look at it and test drive it. He was not in but Kevin Bertilacci was expecting us. Purchased, completed and out in a great time. HIGHLY RECOMMEND!!

DanielleGibson

Mar 3, 2014

This was by far the best experience ever!!! I walked in the door and the first thing I felt was peace!! They greeted me with a smile and everyone that walked passed was just as friendly and took a moment to say hello!! Kevin Sikora was prompt with his delivery. Before he asked any questions he allowed me to test drive the car then we discussed business. This is something I have never experienced at any other dealer. He made me feel like I already owned the car!! Jessica greeted me with a smile and assisted Kevin Bertilcalli, who was just as friendly and polite with getting the car ready and prepped for me to drive home. I loved the atmosphere!!! I would recommend Toyota of Boardman a thousand times over!!!! Thanks Doug for providing me with options to get a lender and Thank you Rich for finalizing the paperwork portion!!!

mysstoni

Mar 3, 2014

Kevin Sikora was a pleasure to work with. Kevin helped me get approved financing and didn't try to sell me anything other than what I wanted. I am referring friends and family for their next car purchases to you guys.

psavoia

Mar 1, 2014

Victor Piccione was very helpful in my car buying process. He was hospitable and explained things in a comprehensible way. He made me feel comfortable and provided a very reasonable price for the used car I was purchasing, while giving me a fair deal for the trade-in value on my car. I would have no reservations recommending Toyota of Boardman to a friend looking to buy a car. Thanks for your help!

prowell77

Feb 28, 2014

Came to this dealership for a Nissan maxima. Kevin Burick was my sales associate. Very friendly he was and knowledgeable. He was not pushy. While I waited in lobby there was free refreshments available. I brought the car back for some minor touch ups again Kevin sat and talked to me. He made sure I was comfortable during my wait. I love my new car and my customer experience was overall perfect. I recommended Kevin Burick and also Preston Toyota of Boardman..

mikebayless10

Feb 26, 2014

Truly exceptional. I will recommend all my friends and family to visit Toyota and see Scott when looking for a vehicle. Scott helped me tremendously when looking for my first new car.

Bfschmidt

Feb 17, 2014

Victor made our car buying experience very easy and relaxing. We felt no pressure whatsoever. He addressed our needs and wants in a car and found the perfect vehicle for us. He is very personable and attentive to the customer.

Brittanylaineg

Feb 13, 2014

USAA car buying services led me here and a low price was reached without the haggle and pressure. The staff is very friendly. I will return to purchase our next Toyota.

browncr22

Feb 9, 2014

I recently leased my first car as a college grad and I couldn't be happier with the car and overall experience. Shane and Doug were great to work with and Shane went above and beyond to get me the best car for the best deal. My 2014 Toyota Corolla is the 8th car bought by a member of my family from Toyota of Boardman and I can guarantee we'll continue to buy from them in the future. Excellent service and easy to work with!

Marc24

Jan 24, 2014

Shane goes above and beyond for the customer. I recommend him to everyone. I was only at the dealership for an hour...impressive. I purchased a new Toyota Tacoma and it is everything I asked for and more. Shane and his team made the experience enjoyable!

riggs028

Jan 21, 2014

This dealership was a perfect experience from the first time I stepped into the showroom. the salesman was poliete and knowledgeable. the GM, Doug Peters was fantastic and polite - there was no pressure to buy the vehicle and the negoations were fair and reasonable or I would not have bought the vehicle. By the way, I have a Toyota Dealership 5 miles from me in southern Maryland, but decided to drive 500 miles to purchase the vehicle somewhere else. Makes you think "WHY" and maybe Toyota should check it out!!I would drive the miles again to buy a vehicle from this dealership!!

dbishara

Jan 10, 2014

Mr. Piccione was very professional, respectful, and knowledgable during the sales process. Equally important to me is that he has quickly responded to any questions I have had since purchase. I am very pleased with this service as I did not have this experience when I purchased my last new vehicle from Ford. I would recommend Mr. Piccione and this dealership to my family and friends based on how pleased I am with my Toyota Rave 4 and the professionalism exhibited prior to and post purchase.

Ragtoprabbit

Jan 6, 2014

Awesome dealership and stellar staff!! Great buying experience and extraordinary happy with their service department. They go above and beyond! Will definitely keep my service needs here, buy again here in the future, and recommend to my friends.

mhammar

Jan 5, 2014

Went in to test drive some cars. Ended up buying one. Sales person was low pressure and personable. I wouldn't say he was an expert regarding all the bells-n-whistles of the car but I can read the manual. I personally want a salesman who is honest and and that was Nick.

mpeluso74

Dec 26, 2013

Excellent service everytime I have gotten my cars from this dealership. Would highly recommend toyota of Boardman to anyone seeking a new/used car. Friendly staff

klimbian

Dec 19, 2013

I had a lovely experience at the dealership and, specifically, with Scott. The dealership went out of its way to accommodate me and Scott was more than helpful! Scott continues to be extremely helpful!

tippytodd

Dec 19, 2013

I am very pleased with the way things went. The staff was very friendly and honest. I would recomend this dealership to anyone. Great place to buy a vehicle.

msnide4144

Dec 17, 2013

Car buying is always very stressful to us. The experience of finding a price online and having the dealership match it reduced this stress a great deal. I felt the people were trying to be honest and forthright with information and answers to our questions. The service department took care of our old car, and the sales people were knowledgeable about the new cars. All in all, a much more stress free buying experience.

darkbobo

Dec 16, 2013

Very friendly and helpful service advisor. Had a really good experience because the warranty work was done correctly. . Service was quick and there is a comfortable waiting room. Free coeffee a nice touch. Who could not ask for more.

missymoos2

Dec 11, 2013

The dealership was very eager to help and meet all are needs. Victor,Joshua,and the finance guy where very patient,helpful,kind and attentive.The dealership was very presentable,clean and friendly. Looking forward to doing business with Toytoa of Boardman. We felt right at home! Phil/Cheryl Silliman

christine3675

Dec 9, 2013

Nick did a great job helping me find the car that fit my needs and my budget. We were quickly greeted at the door and after asking a few questions, we were off test driving a vehicle. He was extremely patient and friendly during the entire experience. He made us feel like we were his top priority. While we were waiting for price quotes, all of the other sales representatives would stop to say hello or ask how we were doing. I have never purchased a Toyota before, always Chevy's, but I really enjoy my new vehicle. Had I not had a great experience the second I walked in the door, I would not have purchased the car. I had to wait at least 10 minutes to even see a sales rep at the Chevy dealer down the street, he was hiding in the back somewhere. At your dealership, Nick was waiting at the door, eager to assist us. If the opportunity exists, I would look to purchase my next vehicle from Nick.Thank you!-Christine

Jtumis

Dec 7, 2013

Best dealership I have ever had work done at. Joanna always greets us promptly when we arrive and reviews what work is to be performed. Joanna is excellent as a service advisor. Joanna always makes us feel like we are the number one customer at Preston's.

Manaos

Dec 7, 2013

The overall experience of negotiating the price and buying my Toyota RAV4 was very smooth and pleasant and the customer service was excellent. Victor Piccione did a great job following up every little detail and promptly answering all my questions and requests in a friendly way.I am really pleased with my new car and highly satisfied with all the services provided from Toyota of Boardman.

Bfusek

Dec 6, 2013

Great Service!! They even wash my car when i bring it in for service! Doug Wilt is an excellent salesman! Listens to what you are looking for and not pushy!

BobG2013

Dec 5, 2013

The employees were very friendly and very helpful. I explained what I was looking for and I was very well served. I am very pleased with my new Toyota RAV4 and I would recommend Toyota of Boardman to others. Thank you.

dibbo

Dec 5, 2013

I want to thank kevin Sikora for going above and beyond, he was very helpful on the internet and in person. There was no pressure to buy from him. My firist toyota and I love it. I will recomend toyota of boardman to evryone.

Gary1956

Dec 5, 2013

Kevin really met my needs. He sent me up the electronics that I needed. He always help with issues that come up even after the sale.

anthonyo66

Dec 4, 2013

Victor Piccone did an amazing job on my behalf in the purchase of my used vehicle. He treated me as If I were purchasing the most expensive vehicle on the lot. Very, very good job. (I hope I used enough words to meet the minimum requirement for my "customer review" to be accepted)

christophera

Dec 4, 2013

This dealership is fantastic in sales and service. The staff is always very helpful in providing outstanding customer service. I will be a lifetime buyer.

geemar22

Dec 4, 2013

I drove all the way from Michigan to do business with this dealership! They were the best deal around and the customer service was second to none!! It wasn't a high pressure atmosphere like most dealerships. Overall it was a pleasure to do business with Toyota of Boardman and they will continue to have my business in the future! I highly recommend them!

Gsteele77

Dec 4, 2013

Absolutely tremendous car buying experience. The crew at Toyota of Boardman provided outstanding and timely service and professionalism that went far beyond my expectations. Toyota of Boardman had earned a repeat customer for life!

Hiltsy

Dec 4, 2013

This is a friendly environment and people who really value their customers. I buy all my vehicles from this dealership and will continue to do so.

icemanj

Dec 4, 2013

I had stopped at several dealerships while shopping for a new used vehicle. I must say that none of the others had employees that where as nice and courteous as those i worked with there. they where upfront with all information and honest, which is really hard to find these days. They all seemed more interested in helping fit my needs then just selling a car. I will be doing all my future business with this dealership and referring friends and family there as well.

kath133n1963

Dec 4, 2013

I own a 2002 Toyota Camry, so I know the quality. My family and I usually have purchased our Toyotas from Warren because they dealed better. I decided to try Boardman because it is close to home. I was very satisfied with the employees I worked with and the willingness for the owner to deal!

mikeaey

Dec 4, 2013

I absolutely Love coming here. I always reccomend to them to everyone i know for sevice as well as if they are looking to buy.

pauljhanna

Dec 4, 2013

Amazing dealership, amazing selection and an even more amazing staff! I will always come back to Toyota of Boardman!!! The team at this dealership makes the car buying experience fun again!

Spin911

Dec 4, 2013

My husband and I were very happy with the service and the patience that Boardman Toyoto provided in finding us a van and a car in our price range.

Tundra14

Dec 4, 2013

I knew what I wanted going to the dealership and about how much I wanted to spend. While I was test driving it, Shane ran the numbers for me and came in exactly at my desired amount, which made the deal much quicker and easier. The length of time I was there, the willingness of Shane and John to help both exceeded my expectations.

wisechad

Dec 4, 2013

I want to thank Toyota of Boardman for going above and beyond for me over the last 5+ years making me feel not only like a loyal customer, but, a family member. I wouldn't go anywhere else.

Michaelbdaley

Dec 3, 2013

Great overall experience. Kevin was a huge help and a great salesman. Everything was very streamlined and he helped me to get most of the paperwork taken care of ahead of time. Worked with us on the price and got us into a great new van. Thanks!

timcook111

Dec 3, 2013

kevin Sikora did an outstanding job and made sure that i was happy with the cts, once i had it truck down to FL. THANKS Buddy

bigdank

Nov 29, 2013

First off, Nick is a very friendly dude and there was no beating around the bush so thats a plus. The truck I wanted was not in stock, but it was delivered to the lot within a day of purchase. I feel like he worked hard to get me the best deal possible. If I were to purchase another new Toyota, I would more than likely go back and pay nick a visit.

cicutoc

Nov 15, 2013

Fair, friendly, and fast. I was in and out! Kevin was a no pressure guy who gave me the opportunity to pick my car, a Prius, that was competitively priced. Joe treated me well in service as well.

JamesBean

Nov 15, 2013

We greatly appreciated the friendliness and professionalism of Kevin Sikora and the other staff and the car we purchased was priced right. We will certainly recommend your dealership to others.

BEP7125

Nov 14, 2013

The team was very welcoming." Big John",manager met us at the door,knew our name and had the car that we were interested in ready to see and drive. John introduced us to Victor Piccione who worked diligently through the sale process. We had a limited mount of cash and did not want to take out a loan. Victor and John made it possible to purchase the 2011 white Camry XLE 4 door sedan. As a result, we were able to also purchase the wrap warranty. Victor explained the car fax details and gave us a copy of it. He gave us the car measurements,type of oil, the certification process. He took us on a test drive and explained details of entry,shifting,heater,lights and many other things about the car. After the test drive, on a cold snowy day, the car was rewashed and filled with gas which were nice unexpected services. Erica Graham helped finish details of the transaction, also in a very professional manner. She willingly answered questions,--even the next day as a follow up. We had overlooked removing the garage door opener from our trade in. Victor retrieved it and will send it back to us. The waiting room and amenities were very comfortable, and the restrooms were spotless. Our total experience on 11/13/2013 at Boardman Toyota was exceptional in every way. Bruce & Carlene Patterson---11/14/2013t

sacmg

Nov 14, 2013

I had a pleasant experience at Toyota of Boardman. Everyone was helpful. Kevin offered to answer all my questions and I believe that I received a reasonably good deal for the car I was interested in buying. The entire dealership appeared clean and neat. Though we had to had to have a short wait for the paperwork to be complete the waiting area was comfortable.

Tmalone

Nov 9, 2013

Kevin wa very professional both on the Internet and in person. He had great knowledge of product. Ther were no hassle and the entire staff bent over backwards to make our bbuying experience a great one.

BrettCash

Nov 7, 2013

Kevin and the sales team made buying an enjoyable experience!! Would recommend them to anyone. I've already sent a co-worker to Toyota of Boardman for service. Keep up the great work!!

falhamer

Nov 7, 2013

Our buying experience was low pressure and informative the time we spent at the dealership. We were able to come to an agreement after a few hours.

jexley724

Nov 7, 2013

Kevin made the internet shopping experience exactly what it should be. Straight forward easy and most importantly accurate when there in person. I would recommend this dealership in a hear beat!

pauloviana

Nov 7, 2013

Every since I owned the RAV4 I have being very satisfied. Once the new 2013 came out, I couldn't resist to buy the vehicle. Once I started looking for this vehicle, Victor was able to contact me right away and was able to work with my schedule to go and see the vehicle and get my old RAV4 appraised. Specially driving from Pittsburgh, Victor did a great job helping me out on buying this new car. Thank you very much for the help Victor!!! Thank you Toyota of Boardman for hiring great people like Victor who knows his job very well and helped me continue the tradition of owning the Toyota RAV4!

purrphect1

Oct 29, 2013

Everyone at Toyota of Boardman is amazing! The customer service is top notch! They were very thorough, yet the process was very quick and stress free!

brichards7769

Oct 18, 2013

preston Toyota went out of their way to help me purchase a vehicle special thanks to kevin I am currently influencing my father in law to purchase from preston

tracee5

Oct 18, 2013

I gave my rating as great because it was a very simple and easy experience. Kevin Sikora helped me to find the right car for me and then worked with me so that I could get the best price. He answered all of my questions. He was friendly and knowledgeable about the Rav4, which is what I bought, and I am very happy that i did. Everyone at the dealership was helpful and friendly. I will go back there for me next car. i would highly recommend Kevin because he will be honest with you and get the right car for you at the best price.

Lost_countryboy

Oct 16, 2013

Very nice people, great buying experience, Kevin was great to work with, worked out a deal over the phone had everything ready for I when I was able to come by the dealership. Erica was very nice and got us through all the paper work in a very timely manner, I will recommend anyone to boardman Toyota.

DHecky22

Oct 10, 2013

No pressure to buy. Everyone was able to call me back in a quickly and timely matter if they were not immediately available. Upfront and honest about the vehicle I was buying. ( it was a used suv that was just traded in) They did all the leg work for the loan and because my credit union was a better deal for me they worked with my agent directly. Got everything done in one day and drove off on the same day as well.

Pickens

Sep 19, 2013

My wife's lease was up and we liked the sienna some stopped in and met Scott. What a personable and courteous salesman. He didn't make us feel like we were pressured or unwelcome. He was accommodating in finding what we wanted at a great lease price. We would recommend anyone to go visit Scott. Our experience was quick and very enjoyable even with three kids as he made us feel at home

bheisler

Sep 11, 2013

Without a doubt, Toyota of Boardman is the best experience i have ever had at a car dealership. Top notch from the sales, service, finance, and ownership. I will, without a doubt, be a repeat customer in the future. Keep up the great work!!!!

ricec1956

Sep 9, 2013

I would highly recommend John Sallmen at Toyota of Boardman. I came in on a Friday afternoon and test drove a new vehicle, and he let our family take it without a salesman in the car with us which we liked a lot so that we were able to check out the car and talk freely without the pressure of having a salesman with us. This is our second purchase from John this year and both times he worked very hard to please us without overselling or putting any pressure on us. He is very down to earth and it was a pleasure working with him. We left to go look at a few other vehicles and when we returned to purchase our Toyota, it was very busy but he promptly took care of us and stayed well after hours to get us taken care of. He took the time to show us all the details of the car while we waited on financing to be taken care of, and we left feeling like we knew exactly what we were getting and were very happy. Erica Graham took care of our financing and put no pressure on us to add on packages that we didn't feel that we needed. It was a long day for both of them but they both were very helpful, professional, and easy to work with. We would definitely recommend them both!

poetate41

Sep 5, 2013

Kevin is an EXCELLENT Sale Rep!!! I went on truecar.com and he called me back within minutes of pushing the button on the computer. We did everything by phone; he didnt make me come into the dealership. Also, he gave me his best deal, who could ask for anything more, NO GAMES what so ever. There were a couple of road blocks but he had a solution to the problems. The road blocks had nothing to do with this dealership but another when dropping off my leased vehicle. They picked me up at that dealership with my new car. Also, a big thank you to Erica for processing the paperwork quickly so that I was only there a short while to sign papers. Preston Toyota of Boardman and their employees are a step above the rest. Thank you all for everything...

fjl82260

Aug 22, 2013

Toyota Team was very helpful and informative - answered all concerns/questions in a positive, respectful and upbeat manner while giving their opinion and options that were available throughout the entire process - purchased vehicle same day very satisfied

Jeanrenee

Aug 7, 2013

What a great dealership!! I live in Fl and was visiting in the Youngstown area. I had a recall, so took my car in.What nice service people , Joanna Zuckla and Joe DeLapa!!! They are both so caring and efficient!!!Everything worked out well on my car, kuddos to the servicemen and ladies.I would highly recommend buying and servicing a car from Toyota of Boardman!!And I love waiting for the car there ~ free lattes, bottled water, popcorn, and ect!!! And a big Tv and nice waiting area.Thanks again.My Best, Jeanie C.

jenniferslaven

Jul 23, 2013

My husband and I stopped at the dealership intending to just look around. We were greeted by Scott and proceeded to look at the Rav4. Scott was very knowledgeable and friendly. He took us for a test drive and basically sold us on the car. We purchased it that day and I couldn't be happier with the vehicle so far. I would highly recommend the Boardman Toyota dealership and would definitely recommend Scott. We were impressed by his friendly manner, his knowledge of the car and his overall personality and sales style.

dwesjs

Jul 12, 2013

Toyota of Boardman gave me the best price other dealers could not or would not match. But most important was how I, the customer, was treated by all the staff especially John my salesman, and his manager. John was sincere, honest, pleasant and patient, small things that led me to trust him knowing he was working in my best interest. There was no pressure to make a deal the same day and make promises I could not keep. He let me take the car home to my wife to drive for several hours( as she normally dislikes salesmen and dealers). He did not pressure me to make a sale. There were no annoying phone calls after to sell or close a deal over the phone as other dealers tried to do. I felt very calm after negotiations and all of the above made me want to deal with Preston Toyota even if other dealerships could match the final price of the car. John also was very patient answering several phone calls about things that had to be corrected on the car that I was unsatisfied with. So the service has been great. I got the impression from other dealerships that they were dishonest. Preston Toyota should appreciate John and know he is a very good and trustworthy salesman, something that other salespeople should try to emulate.

JThornton84

Jul 11, 2013

I purchased a 2013 Rav4 XLE from Rich, and let me just say, everything was beyond perfect from start to finish! There was no pressure, and they worked with me to get me exactly where I needed to be to stay within my budget! This is the second vehicle I have leased through Toyota of Boardman, and would highly recommend it!

DEANMARK

Jul 9, 2013

GREAT SERVICE from John Sallman(salesman) and Erica Graham(F & I Manager). The both were very knowledgeable and courteous. They made my purchasing experience awesome and I would go back to them to buy. The dealership was nice and clean. I would recommend others to them. Thanks

dlbptc

Jul 3, 2013

Scott was an excellent salesman.Very helpful with showing how to use options on my new vehicle. I would recommend him and Preston Toyota Boardman.

debcooper

Jun 28, 2013

Toyota of Boardman is a nice place to buy a car. It is very clean & bright, and everyone seemed to be friendly to customers. My sales person was Kevin Burick. He was helpful, but NOT PUSHY and I appreciate that. He was able to answer all our questions quickly. I would recommend him to anyone looking for a vehicle. Great job. Eric Sanata was nice & helpful with our paperwork, as well.

zekemo65

Jun 27, 2013

knowledgeable and friendly. good product knowledge. made the buying experience fun. I would send my friends and family to see him for a car. Mr. Burick seems honest and straightforward

qdavis

Jun 22, 2013

Scott Riddle was very professional in the way he approched us did not try to sell us somthing we did not want.He knew the car very well explained how things worked.He was right up front with us.Very polite andeasy to talk to.Joshua Bakuhn was also very professional he also did not try to sell us anything but what wewanted.We had our Corolla for around 9 years and have been totally happy with it. We also have a 2003 Camaryand are very happy with it.I would go back to Toyota of Boardman any day and also tell people I knowto go there also and tell them to look up Scott Riddle and Joshua Bakuhn.

rmacinga

Jun 19, 2013

This is my first time buying a Toyota, I had previously purchased 5 Honda vehicles in the last 15 years. Scott Riddle was the salesmen that assisted me. He was very pleasant to work with and made the experience more enjoyable than previous car purchases. He was knowledgable, but what impressed me and ultimately led to the sale was that Scott listened to what my needs were and helped me get the vehicle that met my needs, unlike Honda, which tried to sell me what they wanted me to buy. Thank you Scott, and Toyota.Robert Macinga

misskristan

May 25, 2013

I had a great experience with the purchase of my car. Kevin was very laid back, low pressure and very friendly. I was in a little bit of a rush, so he made sure all the paperwork got handled quickly. Though my car is not new, it is new to me. I love my new car.

shim9947

May 22, 2013

John Sallmen did an outstanding job helping us with our preowned Toyota highlander purchase.When we arrived at the dealership he immediately pulled the vehicle that we inquired about right up to the door for us. John was very knowledgable about the vehicle and did a great job explaning the features and answering our questions.Once we started dealing on the vehicle, John worked very hard to get us a payment that we were comfortable with and did so in a prompt manner. Erica was very professional and worked quickly and efficiently to get us on our way. Car shopping can be very difficult with two young children, but Both John and Erica were very friendly and did everything they could to make our family feel comfortable.

tjurich

May 21, 2013

After having had a very poor experience at a nearby competitor dealership, it was refreshing to have an honest interaction. I was treated very courteously and with respect by Scott Riddle and Eric Sanata who were both very knowledgeable in their respective positions. I would recommend this dealership to anyone interested in a no games purchase.

kenkor

May 11, 2013

Mike Butream handled the purchase of my new Tacoma and did a great job before and after the sale. Rich Mangelli has been my contact and either one of these guys are great to deal with. I'll be back for another Tacoma in 4 years.

mightymac

May 3, 2013

My intent was to just browse for the day; however the day ended with me purchasing a new 2013 Toyota Camry. I cannot believe I made a decision to purchase a new car! I can only attribute my purchase to Scott Riddle (the newest sales person) who was extremely patient, kind and attentive listening and answering my questions. While test driving varies vehicles, he patiently explained various features. The team work of Scott Riddle and his Manager Joshua Bakuhn provided me clarity to my choice; they were a awesome team. I wish to thank them both for the excellent service and wonderful experience.

kristenohr

Apr 11, 2013

My husband and I went to Toyota to look at the Venza, basically just to say we had checked out everything before we purchased a Subaru Outback. We weren't expecting to like the Toyota Venza, but when John Sallmen showed us the Venza and took us for a test drive, we loved the car! We had worked with Jerry Chervany previously as well, when we had come in a week before to look at the Highlander (which we liked, but it was too big for our family at this point). Both John and Jerry were very helpful without being overbearing or pushy. Everyone that we encountered at Preston Toyota was very helpful, friendly and professional (everyone at all the Preston dealerships we visited were very kind and helpful for that matter). John was able to get us everything we wanted in a car, all within our budget, which we appreciate. Also, we came in not too long before closing one night, and John was gracious enough to stay past closing to help us, and then come in on his day off the next day when we came back to get the Venza. Eric Sanata helped us with all the financing paperwork, and he was very good at explaining the complicated paperwork simply. Overally, we had a very positive experience at Toyota of Boardman, and we anticipate being return customers the next time we're looking for a new car.

Djacks0018

Apr 1, 2013

John Sallmen was one of the best sales consultant I have ever had the pleasure of dealing with. He was funny and courteous and at the same time professional. He answered all of my questions and was able to help me not only find the car I wanted for the price I wanted but also get all the added features I wanted. I would recommend John and I would also recommend Erica who, while I only dealt with for a short amount of time, was also friendly and a pleasure to sign paperwork with. Down the road when I decide its time for a new vehicle, they will be the first ones I will call.

dnm3skip

Mar 20, 2013

I was in the market for "new" used car after having driven nothing but Honda cars for 20 years. I was on my way to the Honda Store just up the road. Decided to stop in Toyota to see if the Camry's were all I had heard they were. John Mitsos approached me in the lot as I was lookingaround. He answered my questions, suggested a couple Camrys to look at and, in the end, saw that I got a fair price on my trade-in and the 2012 Camry LE I bought. The people at the dealership that I encountered were polite and professional. My overall experience was very good.

because2010

Mar 11, 2013

Sales staff were professional, friendly, and knowlegeable. Parts and service department is fast, friendly, and also very helpful. Made buying my new vehicle very easy and I will likely return for my next vehicle purchase.

ricec1956

Mar 6, 2013

John Sallmen was a very polite young man who was doing everything he could to make me happy. I was outside looking at the car I was interested in and he came out and asked me if I wanted to drive it. Next thing I knew, we were inside going over the details. I ended up getting the 2013 Limited Rav 4 and absolutely love it! I would definitely recommend him to a family member if they were shopping for a car. His enthusiasm about the car is very obvious.Eric Sanatta was also very nice to deal with. Unfortunately, he has to give you the final details of this huge expense, but he does it in a very nice and professional way. I am looking forward to being a happy Toyota customer.

relicsl

Feb 27, 2013

Very friendly and helpful John performed like a 20 year pro Erica was very helpful and percise i wud send friends and family there way

melko

Feb 15, 2013

JIM BARTH WAS VERY KNOWLEDGABLE, COURTE0US, DILIGENT, INFORMATIVE, AND FRIENDLY WHEN I BRIEFLY HAD NEGOTIATIONS FOR A VEHICLE. I THOUGHT THE DEALERSHIP WAS CLEAN, WELL ORGANIZED, VERY FRIENDLY STAFF, AND WAS VERY IMPRESSED WITH THE SERVICE DEPARTMENT. I WOULD NOT HESITATE TO RETURN TO THE DEALERSHIP TO CONDUCT BUSINESS.

CJBurke

Feb 12, 2013

I've never had as nice of an experience purchasing a car as I did with the staff at Toyota of Boardman. Friendly, no-pressure, easy conversations, quick responses to emails, all questions answered & smiles on everyone's face. It was well worth the 70 minute drive to purchase the car at Preston. Kevin Bertilacci & Eric Graham were great!

abn76

Feb 11, 2013

Toyota of Boardman is the place to go. I have been to several dealerships in the past few months and it was always the same old song and dance. I was truly impressed when I visited this dealership for the first time. This facility is top-notch. I dealt with John Sallmen and Shane Lanigan on the purchase of a new Tundra. They were both friendly, helpful, and answered all of my questions. They made me feel comfortable throughout the entire process. They even brought the truck that i was interested in inside the building for me to look at. Everywhere else that i had been made me walk through rows of cars outside in the cold and dark. They gave me a great deal on my new truck and also gave me a fair trade-in value. Eric Sanata made all the paperwork understandable and explained everything in detail. I was satisfied when i left. All of the other employees also seemed friendly. I am not big on writing reviews but this time i was treated so well that i wanted to share my experience. You cannot go wrong with Toyota of Boardman!

shawna.litalien

Feb 3, 2013

Steve was extemely helpful and informative in providing us information in making our decision and taking all the time we needed to answer our questions to help us become comfortable in making our decision. He was also wonderful once we had made our decision to purchase in getting the deal closed and providing us all the information we needed to feel comfortable driving home our new Camry. His service was wonderful all around!

nikkileach

Jan 31, 2013

Steve was very friendly and patient with us throughout the process. The decision to buy a car is a big one and he worked with us the whole way. He answered every question and addressed every concern. I will not hesitate to refer my friends and family to Steve!

michellereno

Jan 18, 2013

I have had my Toyota Camry for a few months now and it runs great. It is just the car I needed to get back in forth to college. John Sallmen was extremely helpful in getting me a car. He was quick to give us feedback. I did not have to call him to check on the status of anything. He kept me informed of everything. We also dealt with Eric Sanata in the finances. He was helpful and answered every question we had in detail. Over all we had a great experience in getting my car and we will becoming back to get other cars in the future.

JSparrow6

Jan 2, 2013

I had a very good experience with Toyota of boardman. Shane took my inquiry emails on his day off and suggested when I come into the dealer. Kavin was very professional and helped me step by step through the process. I have worked sales for a long time and was pleased with the process.

86twins

Dec 23, 2012

I have always bought Chevy's and this was my first time dealing with Toyota, which I KNOW will not be my last!!! I consider this the BEST experience I have EVER had purchasing a car!! The treatment was EXCELLENT!!! The deal they gave me was way beyond my expections!!! I would HIGHLY RECOMMEND this dealership!!! I LOVE my new Toyota!!!!

Dominic86

Dec 22, 2012

I would recommend this dealer to anyone! I had very specific needs and Steve worked for days to find exactly what I needed within my price range. Will definitely be telling everyone to buy their next vehicle from Steve!

sbruno

Dec 12, 2012

When it really counted, Mike McClung stepped up and truly HELPED ME OUT OF A very bad situation. I was traveling on business, 400 miles from home and BROKE DOWN in NE Ohio (Siezed Motor break-down!). I sat on the Ohio Turnpike discussing my situation with my Insurance company to get me towed. 3 hours later (no tow truck yet) and I called (2) Toyota dealers in the area. First dealer's Service Dept. was non-commital to me. If I wasn't there B-4 5:30pm..... TOO BAD. Nobody would wait for me because their Service Dept. closed at 6:00pm. Then I called Toyota of BOARDMAN, and luckily was directed to Mike McClung. This guy was SO PROFESSIONAL on the phone, I almost couldn't believe the level of service & friendliness he offered. He basically said - "Hey - I'll make sure I stick around until you arrive so I can at least get you checked in and scheduled for a 1st Morning appt. to take a look at your vehicle".So about an hour later I finally show up (now it's 5:50pm and Service is closing at 6:00). Mike greets me, helps to get the car of the Tow Truck and pushed into a stall, grabs a mechanci to take a look (he says this is not good -- need to take a closer look in the morning). So Mike helps get me hooked up with a Rental Car, suggests some close Hotels (like - you don't want to stay at this one, but approx. 1 - 2 miles away are several nice, reasonable Hotels and gets me their #'s, and suggests some good casual restaraunts close to the Hotel. So now I'm not happy being Broke Down, but cery lucky I called Toyota of Boardman.It gets better - Mike calls me the next morning with the bad news! Motor is Seized and they need to open it up to diagnose what happened. He tells me (honestly) it would cost "X $'s per hour" because they don't know how far they need to dive in to determine the problem. I decide to have my 2002 Highlander trailered back to Milwaukee, WI and ask Mike if they would keep the car in their Lot until I can arrange a Transport Co. to pick it up. NO BIG DEAL, Right? Wrong - Quotes come in at $700+ and I decide to travel back to Boardman to pick it up myself. Ask Mike for some time -- No Problem. Mike stays in touch with me weekly via e:mail (no pressure, just how can I help?)..... AMAZING! Trying to kill 2 birds w/ 1 stone, I reschedule my business meeting in Toledo, OH (that I missed because I Broke Down) and I finally arrange a mtg. date of Nov. 26 (Monday am) in Toledo. So now I have another dilema because I can't afford to spend 2 nights out of town. I call Mike to ask if there is any way I can pick-up my Highlander on Sunday night Nov. 28th in the early evening (8 hour drive from Milw). He says NO PROBLEM........ I'll meet you there with the keys and can help you get it on your trailer! (THIS IS A SUNDAY mind you). So I Thank him and we exchange Cell #'s. Call him about 1/2 hour outside of Boardman, and he (and a friend of his) arrive in the cold to "help me".Then I try to take him & his friend to Dinner -- No Thanks, not necessary. He says that it's better that I get back on the road back to Toledo (so I can get to my Hotel and still catch some of Sunday Night football)....... (my team, Green Bay, was playing and he knew that!)END OF STORY - this was the BEST "Customer Experience" I could have expected from a young guy who went WAY BEYOND MY EXPECTATIONS. It was a pleasure, and he is now on my Christmas List for helping me out.Sincerely,Steve Bruno / New Berlin, WI

kpatel1269

Nov 28, 2012

This was my first experience of out of state purchasing certified used car without testdrive!!!But, Mr.Kevin Sikora was very helpful and he made the entire process painless.

usr12387

Nov 23, 2012

The service manager Joe Delapa was friendly and smiled, but I can not say the same for Richard Bell who did not make me feel welcome in the least. lets not fool ourselves... this is about $This is a business, and like any business they are interested to make money, not 'help you out' if it means putting an real effort into it. This review is neither good or bad; just facts. when I came in all the usual amenities you would expect from a major dealership were there, clean bathroom, free coffee or soda, tv and a waiting room. It was the day after thanksgiving and I broke down 100 miles from home. The work I needed for my car was quoted at $4000 for one part and labor, and they were not even 100% sure and said they needed to call Toyota a few days later to confirm thats what was wrong. Since it was still being financed no one was interested to even discuss putting me in a new car. I was told literally "you are what we call under the hole" which has something to do with 'negative equity' and that no bank including them (mind you I only owe 8,000 to Toyota Financial on an 07 Prius) would finance me. So that was that, no real humanity or help, but hey, as a business man I can respect the bottom line, right? After all; This is America, dealerships are all about profit, cars are a luxury, too bad for me... I dont have any hard feelings, but I thought I would mention: When I finally had the vehicle towed back home 100 miles away to ANOTHER Toyota dealership in Pennsylvania: THEY put me in a rental IMMEDIATLY, then they looked up some stuff online right in front of me and said that there is a good chance that various recalls on the 04to07 prius might cover this part, and that they could certainly find a way for me to finance the repair. I showed them the same part on ebay motors for $250 listed as broken/forparts as well as refurbished items for 1800 to 2400. The new dealership in PA said they would exhaust every option, even looking for a salvaged part for me to make sure I either get into another car or fix this one so I can actually afford it. Who cares about free coffee when you got a guy telling you he is going to find a way to help you, and you actually believe him? Thats what it should be about.You can always tell when you are dealing with people who want to help you, and the people at Toyota of Boardman only wanted to help themselves to some mo-money. Well, know what? Cheers, I hope you guys manage to keep your souls and the big money; I was not looking for a hand out, just a hand, at the end of the day least you were honest about not wanting to help me. I certainly learned something from you today and I will carry that lesson into my own business.

mbhawkins

Nov 12, 2012

It was a pleasure working with Steve when we purchased our Sienna. He not only was very easy to talk, he helped us to get the right vehicle for us. He also worked with us to get the payment where we needed it to be. We will recommend him to friends and family who may be looking for a vehicle in the future.

tam123v

Oct 30, 2012

John Sallman sold me my 2012 prius in June 2012. I called him and asked him to find me a car for my son who is 16. His vehicle was not fixable and we needed to get him a better car asap. He works, goes to school, has school events, and goes to music lessons. I told John my price range and I got pre-approved for a loan for this car. I didn't have a loan for the prius. John looked up what was available and in my price range and kept in constant contact with me until I was told of a vehicle I was interested in. I came to see the 05 scion but John had another customer with him. Steve Bannon showed me the car and let me drive it in the parking lot. I had to pick up my son so I had to leave. I returned the next day with my son and we test drove it.I was VERY impressed that John and Steve worked TOGETHER as a team. Most dealerships it is a competition and it makes the customer on edge. I bought the car that day and we just love it. Thanks again John! I appreciate your help and you were great also Steve! Both assets to your business.

jessica.seminaratomczyk

Oct 9, 2012

We went to look at new Highlanders, the selection was good but not exactly what we were looking for. The guys were more than accomadating in finding us a specific style vehicle. We walked away with a Highlander that had every feature we wanted. The price wasn't bad either. :-) Shane & Mike were great! Very personable, explained everything, and felt like they were there to get us the best deal! We will definately go back for our next car and our two girls cars! Thanks guys!!

J Watson

Oct 2, 2012

Prior to arrival in Ohio, our vehicle purchase and all related paperwork was handled quickly and efficiently by Kevin Sikora. He was always available to answer questions and provide information and photographs etc. He always called me back or wrote an email.My wife and I flew to Ohio from Seattle and were met by "John" who collected us from the airport and drove us 50 miles to your dealership.Upon arrival early one Saturday morning, sadly, we were unable to meet Kevin Sikora as he was unable to be there. However, we were treated to the same five star service by his colleague Kevin Bertilacci.There had been a problem with the drivers window the previous day as you were detailing the vehicle. Your dealership provided the parts to our home in Washington at no charge (as we wanted to get on the road and not delay to complete our adventure driving back to Washington) and even offered to pay for the installation. I couldn't in good conscience have the parts professionally installed as it likely would have eliminated any profits from the transaction. You see, the vehicle we bought was an Isuzu Trooper for $5,000, NOT a new Toyota Land Cruiser (next on my wish list) but for the entire duration of our association with Preston, we were treated as if we were spending $75,000 and not just $5K. Before our arrival, I talked with Service Manager David Shuntich, and he arranged some preventive maintenance at my request (and expense of course) to reassure me for our 3,000 mile drive back to Washington. Maintenance department did a first class job and we were problem free the entire length of our adventure.I would not hesitate to recommend your organization to any friends or family. Thanks for everything.Jeff and Julie Watson

zrxsteve

Sep 4, 2012

I just bought my second toyota from Dick Bell of Toyota of Boardman. Five years ago I bought a Corolla from Dick.The Corolla was a great car and I got a good deal on it.When I was ready to get a new car I knew I wanted another Toyota. I went back to Toyota of Boardman and was very happy to find Dick Bell still there. I was not disappointed as dicd ant the finance manager Erica made it very easy and I left with a new Rav 4! My old Corolla sold me on Toyota and Dick sold me on Toyota of Boardman Steve Hall

laroddy

Aug 30, 2012

Steve worked to get me exactly what I needed and wanted and worked to get me the best fit car within my picky preferences and slim budget. He was personable and friendly and has kept in good contact with me. Erica was helpful and professional and helped make the "money process" quick and easy.I would recommend this dealership, particularly seeing Steve to anyone.

mollyyoung

Aug 17, 2012

Explained everything to me so I could understand. Work was complete in a very reasonalble amount of time. I was informed every step of the way.

WartHog354

Aug 13, 2012

We worked with John Sallman, Erica, and Eric. The service we received from these 3 associates was impeccable. John (our Sales Associate) was very helpful, knowledgeable, and displayed exceptional customer service. He was very courteous and friendly. We would definitely recommend Toyota of Boardman to everyone who asks for a great customer experience. Thanks everyone.Lorna and David Borelli

Henny999

Aug 9, 2012

The facility was very clean,an A+ for the cleaning crew. I purchased a new scion which I absolutely love, great little car.it was steve that handle the sale but everbody took the time to speak with me, very friendly atmosphere. haven't been there for a car service yet,but no doubt,,, they will fall nothing short of a great!! Go check them out.

dayv2005

Aug 8, 2012

Had a nice experience trading in my old car for a new (used) car. Staff was excellent and friendly and not pushy at all. Excellent customer service and would recommend them to a friend.

lurch57

Aug 8, 2012

very informative salesman; took a great deal of time with us explaining all our options; very knowledgable; And if buying a car could be a pleasant experience, this was.

guinallen

Aug 6, 2012

I was on travel from Maryland for my son's baseball tournament and my car needed repairs. I came in on Thursday to schedule my appointment for the next morning. Joanna not only graciously greeted me upon arrival but also took care of all my car's needs by ordering all the parts that were malfunctioning. Thanks to Joanna for being so proactive I didn't have to miss my son's game by sitting in the dealership all day long waiting.

Mac1Mommy

Aug 3, 2012

The dealership was clean. Everyone was proffessional and very friendly without being "pushy". Our salesman Mr. Doug Wilt was knowledgeable and listened to what we wanted in a car and found us the car without trying to "push" us into something "off the lot". They are a great group of people to deal with especially Mr. Wilt and I would (and will) highly recommend them to anyone who is looking for a reputable dealership.

Bhemskey

Jul 28, 2012

we are very happy with our new purchase! John Sallmen was a very wonderful salesman and very optomistic! We traded my husbands truck in for a 06 nissan altima! Doug gave us a wonderful deal on our trade and a wonderful deal on the altima! we will be back in about 2 years to get something else! Wonderful experience!

brieelle

Jul 28, 2012

There the best ,will go no where else.Always felt very comfortable,everything was taken care of as quickly as possible. hats off to all.

Talore32

Jul 25, 2012

Steve Bannon was very helpful And patient with me buying my first car. I am really glad I found the used car online because I was able to meet Steve and other great people who work there. Toyota of Boardman is a great dealership for used and new cars.

John I Dowdle

Jul 20, 2012

Steve was very helpfull and extremly polite. I would recomend any of my friends to see Steve. The dealership was clean and friendly and we have had an excellant experience.

jsfrazier

Jul 17, 2012

Doug Wilt made my wife and I feel comfortable while we were attempting to pick the vehicle we wanted. There was no pressure; just answers to our questions. The options for additional equipment, trade-in, and financing were all explained in a helpful way. We feel the final deal was very fair to all. Eric Sanata explained all the options when working on the final paper work. He explained all the forms and answered my questions. I would recommend both Doug Wilt and Eric Sanata to my friends.

tam123v

Jul 12, 2012

John was very friendly and easy to work with. He is younger than myself which actually added to the fact that he could answer ANY question I had on the 2012 Toyota Prius two that I bought. He explained things in detail and took the time I needed to feel comfortable enough to buy the car the same day I test drove it. I was unsure about the new computer integrated system in cars now and how the hybrid worked. John took the time and had the vast knowledge to have me totally understand it. He told me he was a new salesman but he didnt act like it. I bought the car because of his extensive knowledge, friendliness and willingness to go the extra mile. I have always been a Honda fan. I traded in my Honda on this Prius because it had so many features that Honda cut out this year.John also help me decide to trade in my Honda CRV. He spent a good two hours making sure I felt comfortable with everything. I had no intention of buying a car that day. Toyota of Boardman is VERY LUCKY to have him on their team. Things are changing with technology and John gave me the old fashioned service that had me buying a car. Thank you so much! I love my Prius! First time Toyota owner.

dlhooker

Jul 10, 2012

I liked everything about my experience with toyota except when I read the fine print to my paper work the money that I will have to pay by the end of my contract will be way more than the truck is worth so that left a little sour taste in my mouth. On the flip side the sales man I worked with was awesome he did go above and beyond to make me happy through the experience. If I was to recommend ur business to any one I would tell them to make sure they talk to John and he would really take care of you.

wonderdrug24

Jul 8, 2012

Mike was extremely knowlegeable about my vehicle and answered all of my questions.Erica was very efficient in processing my financing paperwork. I felt like I received the best offer on my car possible. They both made the experience pleasureable. I was in and out of the dealership (with my new car) in 1 hour!I would definitely recommend this duo again!

bdominic

Jul 7, 2012

My wife and I just purchased our fourth Toyota vehicle from Mike Butream, and could not be more satisfied. Mike advised us in April that he would upgrade my wifes Corolla to a Camry, and indeed he did by making us an offer we couldn't refuse!I would strongly recommend to anyone looking for a quality vehicle to see Mike at Toyota Boardman. He always follows up after the sale and does all he can to make sure we are satisfied. Tom and Bonnie DominicSalem,Ohio

monica62358

Jul 7, 2012

I would absolutely recommend this dealership and especially Jim Barth. There was no pressure to purchase and Jim went above and beyond to ensure my husband and I got exactly what we wanted in our, (my):) new vehicle.Jim made himself available at our convenience on his day off. He has a great sense of humor and deals with honesty and integrity. He is the best salesperson we've ever dealt with when purchasing a vehicle. The deal we got on our trade-in was reasonable and in line with trade-in values. With a $1000.00 rebate, and a $1000.00 dollar graduation incentive discount as well as a few items tossed in to sweeten the deal, we left with a great vehicle at a great price. Jim made that possible.Erica was friendly and efficient making the signing process a breeze. All the personnel at the dealership seemed to function as a team and the atmosphere was friendly and down to earth.Overall, this purchase process was a great experience.Sincerely,Monica and Jeff Enterline

whydoyou care

Jul 6, 2012

It was a pleasure to work with Steve. He did not pressure me or try to force my decision. Josh's phone calls and emails were excessive and annoying for me. Maybe they would work for someone else. I would work with Steve again because he answered my questions, some even before I had asked. It made the process feel less like a sale and more like a friend helping with the purchase.

George Gabriel

Jul 5, 2012

Buying a new car was an enjoyable experience. The service was excellant with friendly, curtious, and knowledgable staff. It was a truely no hassle buying experience.

Dave Geitgey

Jun 27, 2012

Steve was great, I must admit to calling him often for details before the sale and he was always nice and friendly. Erica was also exceptionally friendly and knowledgable. In all, we had an excellent experience with Toyota of Boardman and would deal with them again. We are thrilled with our '09 Prius. I hope the service dept. continues this excellence.

Czarmikej

Jun 23, 2012

As pleasant a car buying experience as we have ever encountered. Mike Butream is outstanding. We have purchased many cars in the past and look forward to dealing with Mike in the future. Two years ago I purchased a Tacoma and believe it to be the best of the many trucks that I have owned. Recently; we asked Mike to set up a test drive of a Rav-4. Mike inquired as to what options we preferred and allowed us to test drive both a 4 and six cylinder model. He provided each of us with a cold bottle of water and the assurance that we should take our time and experience both highway abd city driving. All of questions were answered in a friendly and professional manner. A conversation the next day resulted in a tentative deal. Mike Butream then went the extra mile for his customer(s). A discussion about our current lease led to his doing a quick and efficient check and an option that we had not known about became a very pleasant surprise. Thanks Mike for going that extra mile. We look forward to picking up our new vehicle upon our return next week. Erica Graham made the inevitable paperwork fun. Her courtesy and efficiency as well as a great sense of humor was appreciated. The attention to the small things this dealership does so well. Cold drinks as well as hot are provided. The popcorn machine was an added bonus that my wife, Carol truly enjoyed.

gel1956

Jun 21, 2012

Steve Bannon made shopping for a car both personable and fun! I was looking for a new car that was a hatchback and had alot of mpg. Steve showed me a Matrix, a dealer-owned Prius, and a Scion. I test drove the Matrix and the Prius. Steve made me feel at home in his dealership, knew his product and answered all of my questions without being overly pushy. I told him I'd be back to test drive the Scion.After looking at more cars at other dealerships, I narrowed my choices down and had my husband come with me to test drive the Prius and Scion. On that day, Doug Peters had both cars ready for us to drive. After my husband drove the Prius and found out that it got 51 miles per gallon, he didn't even want to test drive the Scion! It's not easy to impress my husband but was like watching a kid in a toy store!After Doug figured out the cost with my trade-in and down payment, he took us over to Erica Graham who drew up all the paperwork and patiently explained all the Toyota policies and plans. I am looking forward to picking up the Prius today and am happy that Steve has blocked out a chunk of time to set up my phone with the Bluetooth system and to explain everything I need to know about my new car. I will gladly recommend Toyota of Boardman to my friends and family! Thank you! Georgia L.

jdpoole

Jun 13, 2012

The entire experience was great. My wife and I were were greeted by friendly helpful staff. All our questions and concerns were addressed quickly. There was a crack in one taillight and a new one was ordered before any paperwork was signed. That was Thursday and on Monday I was notified it was at the dealer. I was extremely pleased to be able to have the taillight installed on Tuesday afternoon. The vehicle was also missing a jack and handle. I notified the Dealer Saturday and that was also installed at my Tuesday appointment. If I could rate this dealer a 10 I would!

sjames12

Jun 13, 2012

I had been to a few other dealers one who called me a liar, one who refused to even talk to me for more than 2 minutes, and another who was trying to give me peanuts for my trade. From the minute I got to Toyota of Boardman, I felt like I was the customer and the one buying a car instead of trying to sell a car. Rich and Erica made my car buying experience as pleasant as it could be.

mrsminnow

Jun 12, 2012

We have always received excellent service at Toyota of Boardman. Friendly people all the way thru the process. We would not shop for a car anywhere else.

kkibler0109

Jun 11, 2012

We have been dealing with Toyota of Boardman for a few years now. They have always been very friendly and accommodating. We have only bought from Richard Bell, but everyone else there has been extremely friendly too! We are very happy with Toyota of Boardman!

jaquisto

Jun 10, 2012

i felt right at home best dealership i was ever at i am sold on Toyota of Boardman i intend to tell everyone to shop that dealership for a real nice car

TheresaE

Jun 9, 2012

I am very impressed with Toyota and the sales staff, buying my new RAV4 was a very pleasant experience. From talking on the phone with Kevin B. to actually purchasing my SUV with Kevin S., both were very helpful, friendly and courteous. They both understood what I wanted and what I was able to afford. I will recommend this dealership to anyone looking for a great vehicle.

ryanengelhardt

Jun 7, 2012

Mike Butream was our sales associate. This is the third car I've bought from him and the first time I bought a used vehicle. As always, Mike and the team at Toyota of Boardman exceed my expectations. Great price, great car, friendly service, and knowledgeable about all the vehicles on the lot. I'll continue to be a customer of Mike's & Toyota for life.

SW12752

Jun 7, 2012

The service given to my husband and I was superior. Shane and Doug spent a lot of time with us explaining all the features (and there were many) of the vehicle, staying beyond closing time. Erica took us through the paperwork with ease. We bought a Toyota Sienna and love it! Thank you for your patience.

mkasper

Jun 6, 2012

The service was friendly and informational. There was no pressure in buying a car. There was plenty of time to make a decision we weren't rushed into any deal. We were given a fair trade in on our car.

CassiL10

Jun 4, 2012

I recommend this dealership to everyone! Kevin Bertilacci is a GREAT salesman! Being a woman shopping for a new vehicle I had my reservations(because of pushy salesmen). Kevin Bertilacci was anything but that. I had so many questions for him about our new Toyota Sienna XLE van and he answered them all very quickly. He was very respectful and available 24/7 for any questions I had. He was never pushy and didn't give me the run around. He was easy to talk to and very professional. Erica was VERY nice and explained everything in detail about our warranty/financing also. If you are considering a new vehicle, please consider Kevin and Preston Toyota in Boardman. Thanks Kevin! We LOVE our new van!

monateri

Jun 4, 2012

I was able to drive the car for quite a distance. Everyone was very compliant, respectful, and answered any question I had. Fantastic staff. Thank you.

dcox75591

Jun 1, 2012

We visited this dealership on a whim not knowing anything about it. I had visited another Toyota dealer the day before and had two totally different experiences. The first dealership I felt really didn't try to match me with a car. The Toyota of Boardman dealer did everything in their power to prove to me I could get what I wanted and they would help achieve it. I am so pleased with the customer service at this location. Everyone greeted you immediately so you felt "at home" from the minute you walked in the door. I left their with a brand new vehicle and a smile on my face. I would recommend Toyota of Boardman to all my friends.

Mac4Willy

May 31, 2012

The dealership was a fantastic place to come and shop for a new vehicle. There was a great selection to choose from.My vehicle was not on this lot but my sales team tracked it down and went and got it for me by the next day.They worked with me and my budget I had to work with.All and all it was a great experience and the sales team did a great job.

Joyce Martin

May 28, 2012

Jerry Chervany was very helpful and easy to work with. He went out of his way to make sure that I was satisified with my purchase.

Marlene Treasure

May 27, 2012

We really liked out saleman. He gave us a lot of information. He helped us to know things about our car. Erica was real helpfut, too.

kbing

May 25, 2012

This was my first time buying a car by myself. Mike was great throughout the entire process. I told him what I was looking for in a vehicle and he delivered. His level of professionalism was his greatest quality. Not only did he know everything about the car, but he was helpful explaining the entire acquisition process as well. He helped alleviate some of the anxieties buying a car can give someone. Mike made me a Toyota of Boardman customer for life.

Merlin5

May 23, 2012

My wife and I were looking for a truck and it was late Saturday afternoon and didn't know it was getting so late , it was closing time , we were driving up and down the lot and found a truck I really liked . I drove up to the door and Steve came out with smile on his face and we got down to business you never saw a guy more friendly and helpful I don't walk so good and he walked out to the lot and brought me three different trucks to look at , the patients and kindness we got there was wonderful he got me a great deal and I drove the truck home that night . I don't get help from people but Steve went the extra distance to help me and made us feel welcome and comfortable . I will tell everyone about this dealership and thanks again Steve you made the trip worth it .

Kathylav

May 19, 2012

I would highly recommend this salesman at this dealership. He was helpful, courteous, and I never felt pressured when making my decision to purchase my car.

noxcuse

May 19, 2012

Great over all experence overall. Steve went the extra mile to let me know when the truck i was looking at online had arived on the lot. Would recommend this dealership to a friend for a no hassle, buyer friendly enviroment!

nothingbeatsanewtruck

May 13, 2012

Toyota of Boardman was the only dealership within 100 mile radius of where we live that had the exact vehicle that I was looking for including the color, and at a great price (the Toyota Tacoma, Edmund's 2012 Truck of the Year). It is a large comfortable newly remodeled dealership, and is easy to get to, just a few minutes off of the expressway. Their location in suburban Youngstown is also a great location to test drive vehicles. The sales person Kevin Bertilacci had everything ready in a timely manner. He was friendly and down to earth, but very professional, and he also didn't try to get us to buy something else, which I appreciated. The Finance person Eric found us a great rate and took time to explain available warranties etc. I highly recommend buying from this Toyota dealership.

toyotoadealer

May 10, 2012

Appreciated Kevin's prompt repoonse to my internet inquiry and he wrote to contact him at anytime and did not pressure us. Doug was easy going when my husband asked for a test drive. Appreciated that Kevin introduced us to Josh, the sales manager, who thanked us for our business, which impressed us.

Pmg1x

May 9, 2012

Kevin Sikora made the deal on our new Prius quick, easy , and enjoyable. We told him that we were pressed for time because we needed to pick up grandkids from school. He handled the limited time very well with no back and forth haggling. That was refreshing, for a change, from car dealership. He thoroughly explained the details, controls and vehicle operations during our test drive. We very much appreciated that, as it saved time and was easier to understand while actually operating the car. His friendly attitude and helpfulness will have us returning to him when we are in the market for another vehicle. He also ordered and delivered additional all weather mats within a couple of days of our deal. Great job Kevin!

sarahkesner

May 9, 2012

Customer service has been excellent. No high pressure sales like other dealerships and sales associates I have dealt with. All my questions and concerns were taken care of quickly and completely.

sgerbracht

May 9, 2012

Kevin Sikora was great to work with. All my paperwork was ready to go when I arrived. Love my new car and everyone was great! Thank you!

andykilgore57

May 8, 2012

This is the third car we have bought here from Mike and I expect we will be back for our next one too. Buying a car can be stressful but it has been a pleasant experience here every time. The service is great, the people are friendly and the price is fair right up front. You guys are the best!

lcolwell95

May 8, 2012

I gave the ratings that I gave because Steve was terrific. I told him I wanted a Rav4, something a little bit sporty since I have 3 sons. Steve told me he did not think they would be comfortable in another year or two in a Rav, and said I have a Highlander for the same price. I reluctantly tried a test drive. WOW, I was glad I did! Not many salespeople have know what I have wanted, but Steve hit the nail on the head. Just so I would not overthink buying a vehicle I did not intend to purchase, I went ahead and test drove a Rav 4. NO COMPARISON! I LOVE,Love, Love my Highlander, and can't wait to go on vacation in it! Thanks, Steve! Your the best car salesman we have ever dealt with!

radaga

May 8, 2012

It may be hard to believe, but at 52 years of age this was my first new car. Erica nad Mike made me feel relaxed. I felt that gotthe best deal I could for my car. Things went smooth and was in and out in less than 3 hours.Thank you both.

mikamahreen1

May 6, 2012

Very dissappointed in myself for not making a better deal on this car.I had to be a complete moron to let this happen.I am sure that they are still laughing all the way to the bank with my hard earned money.Oh well this was definitely learned the hard way.

charlesbell

May 4, 2012

Great experience. Mike made trading in our car and buying a new 2012 Sequoia easier than I could have imagined. He gave us the best price from the start and there were no hidden costs. Erica did a great job of explaining everything and was a pleasure to deal with. Toyota of Boardman is PHENOMENAL!!

bettyjo164

May 2, 2012

I had been talking on the phone with Rich for a few weeks regarding buying out an early lease on my Camry. Being a single female, I was very apprehensive about trusting all the information I was getting. All the stories about fast talking salesmen taking advantage of women without a backup along. Every other time I had come into the dealership looking at cars I brought my son or daughter or well informed friend. So after telling Rich, "ok. I'm coming in, and this has better be the deal we have been talking about" I made an appointment and truthfully felt very skeptical. Well,Rich met me at the door and first off showed me the car all polished up and ready to go. Introduced me to Erica who is one of the most efficient, cordial financial people I have ever dealt with. She showed me the paper work, explained everything in detail and put my mind at ease. Everything was as promised. After signing necessary paperwork, Rich again met with me and gave me a review of all the car accessories. Even programed my cell phone into the bluetube, which was very impressive since I am totally electronically challenged. I drove off in my beautiful car saying "Yes, I did it all by myself" (with a little help from Preston personnel) It was a good experience and I have told others about it. Thank you for your courteous, efficient service.

LDinPA

May 1, 2012

This is our second Toyota (Sienna) that we've purchased from Toyota of Boardman. We live out of state (in PA) and find it worth the drive to work with such a great dealership. Jerry Chervany came highly recommended, from a family member, and we could not be more pleased with his service and dedication. Jerry went above and beyond to work with us on our trade and purchase of a new Sienna XLE. He was incredibly easy to reach and presented all options to us. Josh Bakuhn, sales manager, took the extra steps to ensure that we were satisfied and followed up our visit with a phone call. He recognized our loyalty to Toyota of Boardman and negotiated a very fair price. We wouldnt consider buying a Toyota from another dealership!

ProudPrius

Apr 30, 2012

Excellent Experience. Super friendly and helpful. I would recommend this dealership to anyone looking for a vehicle. Mike Butream was extremely helpful and I plan to buy more vehicles off him in the future.

billrotar

Apr 28, 2012

Second car purchased from this dealership and our salesman Jerry Chervany..Excellent service and very personable ..All employees were very friendly and helpful.Also excellent service Dept.

Judy Welsh

Apr 28, 2012

I recently purchased a 2011 Toyota Camary and had a great experience. I worked with Doug Wilt and Rich Mangelli. I told Doug what I hoped to find in a great used car and he showed me the exact description right away. The transaction was effortless and very professional. I love the car and would recommend this dealershop and both salesmen to anyone looking for great, professional, and friendly service.

sandsenk

Apr 28, 2012

friendly service and atmosphere, not pushy, did their best to meet our needs. Shane has been in contact with us since Jan. looking for the best lease for my mother who is 80 years old.

tpdirish

Apr 28, 2012

This is our third purchase of a Toyota from Mike Butream. He is very proffessional and extremely knowledgable about this fine automobile. Mike is a pleasure to work with. He pulls no punches, tells us the truth,and is always available to answer any questions that we may have. He is currently working on upgrading my wife from a Corolla to a new Camry.We are very comfortable working with Mike and will most certainly work with him in the future. Great person, great product!

awk80vette

Apr 24, 2012

This was the best dealership experience my wife and I have ever had. First the dealership is clean and well laid out. I was greeted immediately. Doug Wilt, the salesman, was perfect, he asked the right questions, gave honest answers to mine, did not pressure me to buy anything and quickly without haggling or running back and forth to a "manager" presented an offer on the car I was interested in including the trade amount on my car that was within the criteria I set for him. I went home, got my wife, came back, selected the car we wanted, and finalized the deal. Erica Graham prepared the sales docs while we waited comfortably in the lounge and the car was prepped for us. Erica expalined the paperwork and options succinctly, we signed and the car was ready for us. We both will highly recommend this dealership and Doug to our friends and family. This is the first time I haven't had to negotiate for ever to get a reasonable trade in for my car and a favorable price on the car I was attempting to buy. And we left feeling like we were given a very favorable deal. WOW, that doesn't happen very often, especially when buying a car.

accebr

Apr 21, 2012

I went to Toyota of Boardman to find a slightly used car within my price range. I have driven Toyotas before and knew that theirs was the type of car I wanted. Upon arrival I was given a chance to look around for a few minutes before Jim Barth approached me. He was honest with me about what they could reasonably offer within my price range. He showed me a couple of cars and I chose a 2010 Toyota Corolla. It had a scratch on the truck and before I left Mr. Barth made an appointment with me to get the scratch painted for me. Mr. Barth made my first car shopping experience pleasant and comfortable. I would definitely come here for my next car and recommend him to anyone.

carol tice

Apr 15, 2012

I found the dealership very accomadating and knowledgable of the product they sold. Our sales associate was very knowledgeable of his product pointing out many fine points of interst that made our final discussion.Since our purchase we have returned for all service and the service department is gives us excellent service.I would recommande this dealership to all family and friends along with the saleperson who sold our Rava to to us.

mlcurll

Apr 14, 2012

Why I gave all 5's? Easy to answer. We saw a Prius online while we were in Texas for the winter. We used the internet to connect with Josh Bakuhn, who had sold our daughter a Prius. He was professional and met our daughter to test drive the car. We were second in line for the first one we had "looked at". Josh showed Lisa two others and we bought the blue one. All of the applications were done over the phone, with emails, and the mail service. Erica Graham took care of the loan papers. She stated a good interest rate and we accepted, then Erica continued searching and found a better rate at the bank we deal with. She went above and beyond what we expected. Six weeks later we returned to Ohio and called to pick up the car. We also had called the service department to have door guards installed and I expected clear or chrome colored. They are an exact match for the blue! I am very pleased with my first experience with the service department. Nathan met us, introduced us to everyone, got us refreshments, and took us on a test ride in the car. He had filled the tank (never had that happen with a pre-owned vehicle), set the clock, and had the car ready to go. While on the drive, he showed the many features on the car. Last but not least, Eric Sanata did the paperwork for the temporary tags so we could take the car home. The total experience of purchasing the car was similar to making a major purchase at a quality merchant. The staff is friendly and helpful. I would deal here again when we to replace the next car.

ssebrell

Apr 14, 2012

This was our first time at this dealership, and our first Toyota. From looking at the vehicle we wanted thru purchasing & signing we were treated like friends and neighbors. Salesman Jim Barth was extremely helpful and worked hard to get us what we wanted. Thank you. We love our new Prius!

Ed Palumbo

Apr 11, 2012

This is my first experience with this dealership having used the Preston Toyota dealership in New Castle, Pa. prior for service. I found this sales staff 'laid-back' and not agressive as I've found others in the past. To me, this makes for a more pleasant buying/service experience rather than, 'what do i have to do to get you in this car, or ' are you going to buy this car today?' Jim, Shane, and Eric made it a good, satisifying, pleasant, buying experience. I had some minor issues prior to delivery of this vehicle and Jim took care of them in a professional/satisfactory manner and vehicle was delivered 'on time' and with no problems. The staff truly takes you under their wing, so to speak, and made the WHOLE experience flow nicely.Based on my experience, i would recommend this dealership and staff to anyone, and in a few years when my wife needs another car, we will return to this establishment. I have driven nothing but Honda's and Toyota's since 1984 and it feels good to be back under the Toyota umbrella.

jlenkey

Apr 11, 2012

This is the second car that I have purchased from Boardman of Toyota in the last two years. Both cars I have dealt with Mike Butream, he has been great along with the rest of the staff. All the people there treat you with respect, and are very friendly and fair. The whole staff go out of there way to make you feel special. I tell everyone I know to shop for their car at Boardman of Toyota.

stevenvanhorn

Apr 11, 2012

I bought a car from toyota of boardman and was surprised to find the staff to be very friendly and helpful, especially my salesman Nathan Kipley. I also returned for service to have a minor issue checked out and the service manager Dave Shuntich was extreemly helpful with taking care of my service issue. They make buying a car and getting it serviced very quick and easy and they are all so very friendly. Thank You Toyota of Boardman!

Gary Jennings

Apr 10, 2012

I have dealt with Mike in the past so we have an ongoing customer/salesman relationship. I came in to get my oil changed and saw the Honda Accord on the lot. I asked Mike if I could test drive it and we went from there. Mike gave me an honest assessment of the Honda. He knows that I do not want to got back and forth with the GM 20 times to arrive at a price. When we talked money Mike brought Shane(The GM) into the room. He gave me his price and we were 1000 apart. We ended up meeting half way and made the deal. Mike is straight forward and honest. If he was not I would have went somewhere else. Anything that he told me would be included (oil change-full tank of gas) it was included. I bought two new Camery's and a Solara since 2005. Mike has been the consumate professional on all occasions. I recommend Mike and Toyota of Boardman to anyone looking for a car. I will return there again for service and sales if and when I need a car.

genocat21

Apr 10, 2012

Mike is the most honest and trustworty car salesman that we have ever dealt with. We have purchased 3 new vehicles from him, and he is the ONLY salesman that we will buy from. He is very friendly, has excellent customer service skills, is extremely professional, and has a great attitude. He has a thorough knowledge of the Toyota brand and its features. We like to deal with Mike because he will communicate with us even after he has sold us a vehicle. When we are looking to buy our next vehicle, we will definitely ask for Mike at Toyota of Boardman.

Patrick Graeser

Apr 10, 2012

The people I dealt with were friendly and ready to answer any questions I had. I was treated nicely and did not rush me in any way. Thanks for making my buying experience very pleasant!

Ravie

Apr 10, 2012

This was my first experience with leasing a vehicle, so I don't know that there was anything that could have been done to make the process less overwhelming. Overall the staff was patient and really worked hard to get me what fit my needs and budget. My situation seemed unique, so there were some bugs in the process which did not lead me to have the experience I was anticipating from them.I worked with Rich Mangelli for 2 months prior looking for a vehicle that met my specifications. He did everything he could to get me in the vehicle I wanted at a price I could afford. Then circumstances arose that did not enable me to go through with the sale. Since Rich was out on the day I camein ready to buy on the last day of the vehicle incentive, Josh helped me out. He was friendly and got me where I needed to be for pricing on a similar vehicle. Having said that, after 3 hours of price deliberations I went to Erica for the final paperwork. She patiently explained it all, but I was very shocked to find things like total loss /GAP insurance were an additional charge. From my research this is very important coverage to have on a leased vehicle, so it either jacked my monthly payment up or I had to come up with additonal cash up front. Since I was already at the limit for a monthly payment I had to find extra funds (which was not easy!) to cover it.

cburich619

Apr 9, 2012

Purchased a used Honda CRV from Doug Wilt today! Excellent service and very friendly sales rep. This is the 2nd vehicle we have purchased at this location and we will continue buying cars with your dealership. I appreciated the excellent service today!! Look forward to getting another NEW car sometime soon! Thanks Christie Burich

cova

Apr 9, 2012

Toyota of Boardman made my car buying experience hassle free. I had researched beforehand, and to my delight, they beat the competition. Shane was honest and very knowledgable. I was confident that I got a great deal on my new Camry. I love my car & will be purchasing future vehicles from Shane and the Toyota of Boardman group!

gsxr15012

Apr 9, 2012

Good price and great service. I have referred several friends because of their prices and great service. I would return in the future and would buy another toyota.

NikiNagg05

Apr 8, 2012

It was a real pleasure working with Josh and Kevin while purchasing my new Toyota Corolla. Being a first time car buyer, their help and professionalism made my experience stress free and enjoyable, and I felt comfortable that I had made the right decision in choosing to buy my first car from them. I would highly recommend anyone to work with Josh and Kevin when they are in the market for a new vehicle.

ljhark

Apr 7, 2012

This was the best car buying experience we ever had. I contacted Jim first by a phone call and he e-mailed the information I requested. He was quick in his responses and gave me a price quote which was the best in the area. My wife and I went into the dealership the next day. After a friendly greeting and looking at the Toyota Camry, we selected a color, which they didn't have on the lot. Jim was able to quickly locate what we wanted at another dealership. We wrote a check for a deposit and was out of there within 45 minutes. We are looking forward to enjoying our new Camry as much as our two previous ones. There was no pressure to buy now and no changing of the price once we got there.

Marla'sVenza

Apr 7, 2012

My visit to the dealership began with a routine service appt. Where I was welcomed by Joanne in her typical friendly warm fashion. I got checked in and was prepared to wait. Instead I choose to test drive a venza a car I had been interested in for about a year. That is where I ran into Rich and the a few test drives later and a lot of conversation I became a proud owner of a new owner of a beautiful venza. I loved my highlander and have no complaints about owning her. I was just ready for a change! I look forward to continuing my relationship with toyota! Thank you'd go out to each individual I worked with yesterday! It was a great experience! Joanne, Rich, Erica and Joe were great!

russell42933

Apr 6, 2012

Great experience. My wife and I started to enter a Nissan dealer, when my wife said "I thought we were going to look at the Toyotas". We turned around and drove back to look at the Toyotas, with no real intent on purchacing any car on that day. We liked the car and the atmosphere so well that after a brief private discussion we decieded to buy the Toyota that we almost didn't even look at.

christine grabert

Apr 5, 2012

This was so easy to get a new car, Doug did a great job. Took less than an hour.I went in the next day signed the papers and drove it home. Will go back again for my next car.

gore70ed

Apr 5, 2012

Rich and erica were a pleasure to deal with, charming and friendly. I was in and out of the dealership in no time at all driving the car that i wanted, at the price i wanted. Excellent service

jnlmed

Apr 5, 2012

I liked dealing with the personnel at Toyota of Boardman because there was not a lot of pressure and they were very knowledgeable to my questions/concerns about leasing.

tractorbrian100

Apr 3, 2012

I went to see about trading my trundra for a new car. I looked at a new corolla,I talked to Rich. The experience was good and professional. I bought the car and am very happy with it.

samkiam

Apr 2, 2012

Went in to look (second trip) and came out owning the car I wanted in a reasonable length of time. Salesman (Nathan) and F&I man (Eric Santana) were great. The dealership looked fantastic (like brand new) with many coutomer perks and courtesy's.

stlrgirl43

Apr 2, 2012

Hello, I just want to say Kevin Sikora was an awesome sales person... Very helpful, knowledgeable and a Nice person all around. I was pleased dealing with him. Thank you for all your help.

chrissib77

Apr 1, 2012

I have given an overall rating of excellent because the service we received was exceptional. Jim really made the car buying experience a good one. Two years ago we bought a car and it was the worst experience ever, and we never wanted to buy another car again. Fortunately, Jim made the experience relaxing and no pressure and let the car sell itself. We especially liked the fact that they were very nice and friendly with our daughter. We definitely liked the atmosphere as it was very open and inviting. The fact that we get the toyota care package for two years was the icing on the cake. We truly had a great experience and will refer others to your store.

Garilfallia

Mar 31, 2012

This dealership was great! They treated us like family! The best employee there had to be Jim Barth. He was so helpful when I was buying my Corolla! He gave me and my family a step by step walkthrough of a car I had never delt with! I left the dealership ready t drive my new car! What a great dealership! I commend Jim! He was great! :)

Jreefer

Mar 31, 2012

I was recommended to this dealer by a close friend. I was not disappointed. I hate to buy a car and all the craziness that usually goes along with that I was thrilled to not have all of that dealing with this dealer. It was a very easy process from looking for the van I wanted to picking it up. I would definitely recommend this dealer and salesperson to my friends. I will also use them again in the future!! Thank you for making buying a vehicle a much easier process!!

LMoncilovich

Mar 31, 2012

We had a pleasant experience at your dealership while buying our minivan. Our salesman Rich was very accomodating and pleasant as was Doug. We were made to feel right at home. The only complaint would be our time with the business manager. He made us feel pressured, and he seemed irritated that we didn't buy what he was selling.Everyone else was amazing. We love our Toyota.

awald2302

Mar 30, 2012

I have bought 3 vehicles from Toyota of Boardman and I ALWAYS recommend them to people when they are looking for a new/used vehicle. I have always worked with Doug Wilt but he was off the day I came in to buy my Venza and I was greeted by Nathan Kibley. He was very personable and friendly and provided a comfortable experience. He was just as excited as I was over my purchase.

Donaldson651

Mar 30, 2012

Joanna was so helpful and friendly ... Amazing service! I will recommend this dealership to all my family and friends . I won't go anywhere else.

mad6201

Mar 30, 2012

My husband and I stopped at Toyota of Boardman, Ohio to browse for a vehicle large enough for our kids and also to fit our son's wheelchair. They went out of their way to help us both by finding our van and by helping us get a loan. Our credit history isn't so great because of so many medical bills from our son's many many doctor visits due to his Muscular Dystrophy but they were able to help us get the loan we needed at the price range we wanted. I would recommend them to anyone!!! Nathan was our salesman and he is fairly new so he isnt on the list of sales people yet but please stop by and see Nathan or any of the other great people at Toyota of Boardman, Ohio!!!!!!

Tlesnoski

Mar 30, 2012

I had a great experience leasing my very first car at Preston Toyota of Boardman! I was very impressed with my salesman, Kevin Sikora. He was very helpful and wasn't pushy like most experiences I have had. Kevin S. along with Josh and Kevin B., helped me to choose the perfect vehicle for me. Shane worked with me on my trade and got me the best price. Erica was very nice and made the financial process quick and easy to understand. Overall, this is the best experience I have had working with a dealership, and the group of people working here could not have done a better job. They were awesome, and I will definitely choose Toyota of Boardman again!

hartoknard

Mar 28, 2012

I have given Kevin Sikora all 5's accross the board because he went above and beyond what I expected from a big dealership. Kevin actually delivered my vehicle and paper work to my house and drove my trade in away. This was my first time buying from a big dealership and Kevin made my experience outstanding. Because of this I will buy a new camry in the summer and I will bring my niece to the lot in a month for a used vehicle. Because of Kevins work ethics I will deal solely with him and I am a new member of the Toyota family thanks to kevin.

mkosonovich

Mar 28, 2012

This is our 6th toyota over the years, all but one was purchased at the Boardman, Ohio branch . Mike Butream has always been a wonderful gentleman. He knows the product and he knows how to treat people. We will always deal with this store and with Mike for as long as there are Toyotas to drive. Thank you for treating us more then business deals!We have rated this store with this rating because we want toyota to see we are more then satisfied. Even an oil change is a good experience.

swmsm1

Mar 28, 2012

I dealt with both Kevin Sikora and Kevin Bertilacci and they were both professional and very easy to speak with. I would strongly recommend this dealership because they were upfront and did not play any games. I had ran into that previously when I was shopping for a new vehicle. They both made me feel welcomed and took the time to explain all the details of the loan and process of

brandyrocks

Mar 27, 2012

I had looked for a car before but chose not to buy a few months ago. Kevin Sikora emailed me just as a courtesy to see if I was still interested so I went on their website, saw a car I wanted for a great price and within one day was driving the car home. It was possibly the simplest, fastest and most stress fress I have ever gotten a car in my life. Kevin Bertilacci puled up the carfax for me and showed me when all the repairs I was asking about were done/updated. I absolutely cannot say enough about the level of service and most importantly HONESTY I got from these people. Being a woman I have had some very bad experiences at car dealerships and these guys were fantastic. HIGHLY RECCOMMEND. Thanks!

ftarantine

Mar 27, 2012

Mike was very factual and did not waste my time. He was very helpfull and created the impression that he was on my side. He was a very good person to deal with.

pbauer9589

Mar 27, 2012

My husband and I are very pleased with our Toyota,and even more so pleased with the experience we had at your dealership. Everyone was so helpful and friendly, this is what I call a smooth transition.I also want to give a big shout out and THANK YOU to Shane Lanigan.Pam Bauer

pattiwanat

Mar 26, 2012

I was greeted immediately and given a comfortable place to wait while they check out my car. They communicated with me through out the process and the end result was that I was in and out in less than an hour. And, I showed up without an appointment on a Saturday. Nice job!

jennagem_529

Mar 21, 2012

Mike was very helpful. He showed us a variety of vehicles, gave his honest opinion on each, and took the time to thoroughly understand our needs. Mike made our purchasing decision easy. We're super excited about our new car. Thanks Mike!

Dron27

Mar 19, 2012

I bought a slightly used Tundra. It looked great and thought I was getting a good deal. After two and a half weeks of driving through a few rains, the nice wax finish the dealership put on wore off. For a truck that had a life of being driven for 8 months, looks like it had a finish 4 or more years old. Not a good sales tactic and makes a high end sales company look very untrusting.

jcurry1962

Mar 17, 2012

I have bought several cars from Dick and he is always helpful, well prepared and honest. Preston carries on after the sale with service and treats you first class. After trading in my Camry with 235K miles on it, how can you not buy another Toyota!

PNDIZZLE

Mar 8, 2012

Buisness was conducted in a timely manner. Employee was helpful in all fields, and was very knowledgeable in his work. Treated customer with respect, and was very professional.

roy bressler

Mar 6, 2012

since 2007 i have bought 11 new toyota at this dealership there the best in ohio great prices they will match or beat anyones prices my salesman mike butream is very smart when it comes to cars and trucks my wife has a 2008 toyota scion xb limited edition and she loves it ive had 3 tundras 2 4runners 1 sienna van 1 avalon 1tacoma 1 secquia and my new 2012 venza its the best if ur look 4 a new or used car doug peters can find it for u if its out there and shane lanigan hes the nicest general sales manager around he will do just about anything to keep the coustmer happy i would never go to another dealership ive had fords and chevys and there not as good as toyota if u want great service and great prices and people to take care of u go see toyota of boardman they there to help u by ur next new or used car or truck they r not just where i buy my cars but ive also became friends with them and there all great

jon golden

Mar 2, 2012

the people were easy to deal with and a good experience. They followed up with me. The only problem was and error in paperwork that was resolved quickly.

knloomis

Mar 1, 2012

I was not in the market for a new vehicle until my car was totaled in an accident. I was pretty stressed from the accident and was not sure what I wanted to buy. Plus my husband was out of town when I had to shop and purchase it, which made it even more difficult for me. Doug Wilt made this process easy and stress free for me. He pulled six cars out for me to test drive and was willing to bring out more or even let me re-test drive them. He was so very patient with me. He did not pressure me into anything and let me take my time about my decision. I looked at many cars, but came back to Boardman of Toyota. He is the reason I came back to Toyota of Boardman. He has done every thing in his power to make my car perfect for me. My husband will soon be looking to replace his vehicle. We will only come back to Doug Wilt to purchase his. Also, please know that Erica Graham, Finance Manager, was wonderful to me too. Explained everything and made signing for my car stress free also.

jmariejc

Feb 28, 2012

She was very friendly and called me to let me know what I needed done to my Rav4. She also was organized. She also let me know the price of the parts, and called em when me vehicle was ready.

bones1

Feb 25, 2012

I was greated with a warm friendly smile by Joseph DiThomas. Whom was very helpful in assisting me with the needs of my car repairs. It was a delightful experience.

kcampana

Feb 20, 2012

Outstanding customer service! The employees were very kind and helpful. The waiting area for customers was very inviting and the complementary beverages was a very nice touch!

Xraylipp

Feb 20, 2012

I bought my Prius, and have had all of my service done there. They are friendly and efficient- great to work with! I plan on buying my next car with them, too.

mathhunter512

Feb 17, 2012

Joe was very friendly and helpful when we brought our car in for service. He was knowledgeable about the Toyota brand and answered all questions we had about our vehicle. He went out of his way to make sure we were taken care of. Joe genuinely cared about us and our needs. I look forward to future business with him.

rjharris

Feb 17, 2012

Have been going to this dealership for years. Always helpful, courteous and professional. Most important aspect - consistency.Besides consistency, the price is usually reasonable. For dealerships, do not try to inflate labor and parts costs so as to be competitive w non-dealership service centers. this is important since, obviously, Toyota should and does know more about their vehicles than going to a "generic service center."

wmsonmike

Feb 16, 2012

I brought my car in for the 20K miles service and as always, the service was outstanding. I am always greeting warmly and professionally. On this specific occasion, I brought the car in about 45 minutes prior to my appointment time and it was immediately attended to with no hassle. The waiting room is comfortable and I really enjoy the free popcorn and beverages that are available. A very good inviting touch and charm. Joseph DiThomasengaged me in pleasant conversation after a thorough debrief of the work that was accomplished on my car.Toyota of Boardman is an outstanding dealership that has very professional, helpful and courteous employees. It is always a pleasure to do business with them.

Sunhead1

Jan 31, 2012

Everyone that I worked with at the dealership was very professional. My salesman Kevin Sikora did an excellent job from beginning to end. I inquired online about a vecicle and he responed in a knowledgable and timely fashion. I was not quite ready to buy because I had to wait for a few documents for the sale. Rather than give up on me, Kevin kept following up. Because he did...he got the sale. It gave me the feeling that he really did care about me, not just selling me something.I would highly recommend this dealership and Kevin! I love my Dodge Caravan!! April Seth

cmv1

Jan 13, 2012

Toyota of Boardman is an exemplary dealership with a high quality product. I wanted a premium experience for a premium vehicle and received both! I was treated with respect and true concern for my needs was given. The employees I worked with were professional, easy to talk with, gave full disclosure and answered all of my questions. They fullfilled my expectations and continue to take care of their family of customers from sales to service. This is my 5th Toyota and I love my new 2012 Toyota SE. I highly recommend this dealership.

cvarsho

Jul 12, 2011

My time at the dealership was pleasant and shorter than expected. They didn't treat me different because of my financial situation. They did not try to sell me something that I did not want.

gothicrose08

Jul 12, 2011

Very friendly staff, extremely helpful in obtaining the financing for the vehicle. I would recommend to anyone at any time the dealership and salesperson. Extremely satisfied in the service and overall dealings with this dealership. Tanner was the most helpful salesperson I have ever dealt with. Worked very hard to see that we were satisfied with any detail pertaining to the sale of the vehicle. I have always wanted a Rav 4 and he was able to make it happen for me. I was so happy I actually hugged the vehicle and the salesperson. The vehicle is awesome and the service is also excellent. I am a VERY SATISFIED consumer. Tanner said he has never seen a person hug the vehicle, because they were so happy - well I am the first. Thank you Tanner for making me one happy customer. Joyce Barry - the driver of the vehicleTim Began - drivers life partner

Jayleigh

Jun 4, 2011

I was referred to Toyota of Boardman by my sister as she had bought a car there a month earlier. Knowing I don't enjoy shopping for car she told me if I went there I would be treated well and get a great deal. After my experience there I feel that is an under statement. When I met Tanner I was surprised by how friendly he was. It also meant a lot that he wasn't pushy. He was very up front and honest which was refreshing. He was very thorough in explaining the whole process. I got a great deal on my trade in and feel I was treated more than fair. When I was taken to the finance department, the kindness and thoroughness continued. In spite of it being a very busy day for them Erica met me with a smile. She was very personable and even though it was the end if the day she took her time and reviewed everything with me. My salesman Tanner also stayed late and did not leave until I had pulled off the lot! I can say that buying this car was a great experience and would like to say thanks you to all who made it so. Also it is good to know I can stop back for a free car wash anytime! I am sure you will be seeing me for all my future car needs.

RACHELLBROWN

Apr 26, 2011

Everyone that I talked to was knowledgeable and very friendly! Tanner was extremely personable, and he really did an excellent job getting me into the price range that I wanted for the car. The overall experience was great, and I would highly recommend this dealership to anyone looking to purchase a vehicle.

Fulton81

Mar 24, 2011

Bought an '04 Surburban beginning of February, about 45 days later we had to pay $1800 dollars to replace the electronic brake system modulator and valve, as well as a section of 9 brake lines that the Preston Service Department tried to say were not rusted enough to need replaced. One of the most important aspects of a vehicle, especially when I'm putting my four children and wife at risk each time we got into the vehicle before finding out what the problem was and then getting it fixed, but yet that's not covered under the dealers 90 day warranty. I got the old parts from my mechanic to show the scum bags they were wrong. I have been attempting to get reimbursed some amount from this dealership and still have not got any answers other than the sales personell telling me they are waiting on the owner. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYONE! This is coming from a guy that has bought 4 vehicles through Preston dealerships. Do not take a chance with this place unless you do your homework beforehand.

deancarson

Mar 9, 2011

I found a recent trade in at cars.com and contacted the dealership. I let them know that I wanted to see/test drive the car and they informed me they just received it on trade in and it had not been detailed or gone through the service dept. When I expressed interest in viewing the car on the weekend they made sure the outside of the vehicle was detailed and had the car waiting for me by the entrance to the showroom for inspection and a comprehensive test drive. I was to meet with Bobby Preston who was very friendly and introduced me to our salesman Jerry Chervany. Jerry rode along for the comprehensive test drive and answered all of our questions to our satisfaction. I live approximately an hour drive from this dealership and only traveled this distance because of the interest in the '99 Rav 4. I will say I was very impressed with the dealership and all of the staff members that I encountered. After the test drive and agreed upon price, they let me know that they still wanted their service department to check the vehicle bumper to bumper to ensure there were no major problems. Kudos, I had agreed to purchase the vehicle and they still wanted to make sure that it was in good working order! I will definately not think twice about recommending this dealership to anyone and will look to them in the future for purchases. I was extremely satisfied with the salesman Jerry Chervany. I am of the baby boomer era and it was refreshing not to have to deal with a high pressure sales pitch. Hats off to you Toyota of Boardman and Jerry Chervany you definately earned yourself a new customer!!

slim_0922

Mar 9, 2011

Me and my family always shopped toyota I was in need of a car badly so I went to see Shane since he was highly recommened and explained to him my sitution. He sat down with and he started talkin to me and asking me all kinds of questions and right away I felt comfortable and knew I can trust him. He showed me couple cars that would best suit me and my family he had them serviced and cleaned right away. After test driving a couple and talking to Shane I narrowed it down to one car, his prices were very reasonable too. Next day I drove off in my new toyota thanks to Shane and the Preston Toyota Family. Im very happy and pleased with my purchase and would recommend it too anybody thats want a dealership they can trust and count on!

S.E.Wisbith

Mar 6, 2011

I was very apprehensive at first, but when I was greeted by Bobby I felt at ease.All three gentlemen treated my wife, son & myself, well, like good friends. I could tell that thier attitudes were really genuine. Everything was explained to us every step of the way, by all three, Bobby, Mike, & Eric. I am also impressed with thier pricing. It definately caught me off guard, yet refreshing. Our entire experience with this dealership was 'Top Drawer' all the way.It went so smooth and easy, it only felt like we were there for minutes and not two hours. If you want to be treated like a good friend and shown respect with very attentive service. Preston Toyota is the place to be! All that and a solid vehicle, whether it be brand new or like my 2008 Tundra CrewMax SR5. Great work Gentlemen, Thanks & Best Regards.

bjm253

Jan 4, 2011

We were called by a "salesman" from Toyota Boardman. He ask us uf we wanted to take advantage of the Toyotathon and trade in our 08 Tundra. We discussed it and decided it may be nice to upgrade our truck and decrease our payment. I called the "salesman" back and he did not seem very interested in working with us so I called back and asked for Jessica. Jessica did everything she could possibly do to make the sale. We could not have ask for anything more.

jakehutchins

Dec 28, 2010

I had a very good experience in the Toyota Boardman location. my one and only complaint is that my car only came with one set of keys however Jessica Ramdin my sales rep went above and beyond to try to get them back for me so I'm ok with it. Jessica was a wonderful!! I manage a Verizon corporate location and Jessica displayed the world class customer service that we emphasize to our employees. She even offered to get my wife and I some coffee and donuts when arriving to pick up my vehicle ! Everyone in the location was super friendly and the lady in finance was super nice and helpful when choosing the correct options to meet our needs. On a scale from 1 - 10 I would rate Toyota Boardman a 100. Superb team who knows how to make customers feel like friends and family !! Thank you for such a wonderful experience!!Jake Hutchins Verizon Wireless | Manager | Bristol, Va 423.765.5760(c) | 276.466.6800(w) | 276.466.6801(fax) jake.hutchinsatverizonwireless.com

Drummer187

Dec 23, 2010

This dealership is by far the best one I have dealt with! I have purchased 8 new cars in the last ten years and so far this was my most enjoyable car purchase. I went from a scion xb to a rav4 limited 4x4, i also was working with the ford dealership and looking at an escape. The professional and friendly staff has earned my future business as well. Thank you to Shane Lanigan and Doug.

mintamiller

Dec 22, 2010

I came in to look at a new Toyota Prius, but wasn't sure if I wanted a new or used one. Jerry was very patient and helpful in making the decision. He went above and beyond to help me get the exact car I wanted. Overall I had a great experience with Toyota of Boardman and Jerry. I will definitely recommend this dealership to friends and family, and will return in the future.

bethenextstep

Dec 19, 2010

Kevin was very prompt, courteous and receptive to my interests and needs. I appreciated his and Eric's honesty and attentive customer service. I chose this dealership over a more local dealership due to their service.I would highly recommend this dealership.

JPridon9

Dec 16, 2010

I went into the dealership because I heard from a friend, who liked the car they got there, that Jess is a great person to deal with when purchasing a car. They couldn't have been more right. Great doesn't even start to describe Jess. She worked with us and was very in tuned to our needs. I went in for a used car and walked out with a brand new one. I will definately be going to Jess for the rest of my vehicles.

Muscle101

Dec 16, 2010

I always had a fear of buying a car from a dealership. High pressure sales and it being over priced. Jessica was very informative, very nice, made it a fun experience, and really understood my needs. Toyota of Boardman really just seems to do things differently for the better. I tell everyone about my great experience, with Jessica and Toyota of Boardman. Thanks Again!

rgore092

Dec 16, 2010

She was so great to work with!! Buy your cars from Jessica Ramdin! She was so helpful and knew her car information! She recmonded great cars for us to test drive and explained all of the features. I would highly reccomend her..I know I will be visiting her again for my next car!

Rrush

Dec 16, 2010

I began my search for a new vehicle online and was contacted by Ms. Ramdin, she was very polite and knowledgeable in assisting my wife and I. She was there for us each step of the way and I would highly recommend Toyota of Boardman to anyone who may be considering a new or used car purchase.

pmd7255

Dec 8, 2010

Jessica did a great job working with us and finding what we needed. We were very impressed with the dealership and the professionalism with the lack of pressure. The selection of new and used vehicles was great also. I am very pleased with the whole process.

cova

Dec 7, 2010

What a nice change of pace! I must admit that I used to dread buying a car. The whole process seemed like a chess match in the past. Dealing with the people at Preston of Boardman changed my whole preception of car buying! Shane, Doug, and Rich were up front and honest with me (which is rare at a dealership)! Anytime I would call with a question, they were more than willing to assist me. Not only that, but they were sure to check back to see if everything was ok. These are things you really should consider when buying your next vehicle. Take my word for it, the people at Preston are a class act!

Ronnie D

Dec 3, 2010

My new car buying experiance at Toyota of Boardman was top notch. After much research for a safe, quality product and THE BEST DEAL, I found both at Toyota of Boardman. The 2011 Toyota Camery XLE, well equipt and with the new brake override system, the ride and overall quality just beat out the others. Pricewise I would have had to settle for a lesser trem level with all the others. The Salesman and GM were competent, courteous and nonagressive. My negotiation went smoothly with no haggling. THANKS Colby and Shane for a pleasurable car buying experiance. I'm recommending anyone who is in the market for a car to visit this new modern and inviting facility, it would be worth your while.

jtihey

Nov 26, 2010

This is the 4th Toyota vehicle I have purchased and the first one at Toyota of Boardman. I found this dealer to be extremely easy to work with. There was no pressure to buy, easy to deal with employees and extremely friendly service at all aspects of the purchase. Not only have i already referred friends and family to this dealer, but I would not hesitate to buy another vehicle from this dealer.

diesel357

Nov 15, 2010

I am super impressed with both Jessican and Erica, the whole process was easy and very comfortable. I didnt feel any pressure at any point of the sale, everything was very smooth and seemless, everyone was very professional and the process was worry free, overall I am completely impressed and believe I have become a toyota purchaser for life

mikenov

Oct 22, 2010

Overall GREAT experience from the vehicle demonstration to the delivery! The very knowledgeable friendly staff made the buying process a pleasure. Shane made me feel comfortable throughout the purchase and Ben did a tremendous job with the delivery of the vehicle. I will be back in 4 years and will send buyers in the near future!

michael.magliocca

Oct 15, 2010

This was by far the best customer service experience I have ever had at a car dealership. I had been dreading buying a vehicle because of bad experiences at previous dealership. From the time I walked into the dealership till the end of the sale Jessica Ramdin offered top notch professional customer service. I never thought that buying a new vehicle could have been so smooth and stress free. She was not pushy, but very patient. Thanks to Jessica I will recommend Toyota of Boardman to anyone looking for a vehicle and will continue my loyal business to them. Thank you Jessica and all the staff at Toyota of Boardman.

KRAMLLEB

Oct 13, 2010

I was very satisfied with Toyota of Boardman. Jessica Ramdin was friendly, knowledgable, and offered timely responses to all of my questions. I would highly recommend them in the future. I also appreciated the friendly service that was offered to me.

SAMC

Oct 1, 2010

NOT PUSHY VERY FRIENDLY ANSWERED EVERY QUESTION DIDN'T PUSH ME TO THINGS I DIDN;T WANT. BUYING A VEHICLE WAS VERY EASY. MY SALESMAN WAS SO NICE AND HELPFUL. I DON'T LIKE TO DRIVE AT NIGHT SO HE WANTED ME TO CALL WHEN I MADE IT HOME SAFELY. THNE FINANCE WAS QUICK AND EASY.

skeetybop1

Sep 28, 2010

Staff was beyond friendly. They made my wife and I feel special and like a valued customer. The sales staff went over the features and benefits of the car. True professionals who were knowledgable, communicated clearly, and made it easy to do business.

ruined2

Sep 27, 2010

It was a pleasure dealing with Jessica on the purchase of my truck. She made the hour and a half drive well worth it, as did the entire staff of the dealership. It was a very comfortable and pleasant experience, which is rare theses days when buying a vehicle. I would recommend this establishment to anyone looking for a new or used vehicle, near or far. Thank you.

charly31

Sep 3, 2010

Jessica made what could have been a frustrating process, a very easy one. She was very attentive to my needs in the vehicle and did not force me into something I couldn't afford. Not only was she very friendly, she took the time to patiently explain everything to me in terms that I understood.

mdonahue

Sep 3, 2010

Great experience! Jessica treated us with respect, she was polite and very knowledgeable. Awesome customer service with quick and easy purchasing process. We will definitely buy from Toyota of Boardman again, as well as recommend it to all family and friends.

drewdorko

Aug 27, 2010

In the past week my wife and I have spent countless hours fighting with dealers, and have walked out of several of the sleazier ones. The people of Toyota of Boardman had fair prices from the the beginning, weren't interested in playing the sales games, and made us feel comfortable immediately. Very impressive.

erinbirt

Aug 24, 2010

On August 23, 2010, I went to Toyota of Boardman for a 2008 Toyota Sienna Limited. My experience at Toyota of Boardman was outstanding from the time my husband and I contacted the General Manager, Shane Lanigan for help locating the 2008 Toyota Sienna Limited continuing through our dealings with our sales representative Jim Barth, who I am proud to say has sold us our last 6 vehicles at Toyota of Boardman. We have been satisfied with: both Ravs, Corolla, Camry, 4 Runner and now Sienna. We can't help trying out all the vehicles! They have all been excellent in quality as well as safe for our family. Everytime my husband and I talk with Jim about our current purchases he has been knowledgeable about each vehicle we were looking at and has always been friendly and took time to really answer any questions we had about the vehicle we were buying. But, the quality of our experience didn't stop with Shane and Jim, it continued on with Eric Sanata, who helped us finance our Sienna in a way the was afforadable to us. Eric was very pleasant and went over all the paperwork in a very easy-to-understand manner that made my husband and I feel comfortable and confident in our purchase. I can say when we shop at Toyota of Boardman it is honestly one of our most enjoyable times that we have when making larger purchases! When our Sienna was ready to be driven off the lot not only did we have wonderful customer service, but our van was detailed, cleaned top to bottom looking really sharp for us to take home. Again- we attribute this to the excellent customer service we always receive from beginning to end. We highly recommend Toyota of Boardman to anyone who is looking to buy/lease any vehicle-you will not regret your decision! Thank You to the Staff for making this a great exoerience! See you soon! Always, The Birtalans :)

harden

Aug 17, 2010

This was the simplest car deal I ever made. No haggling, no games, no tricks. I was quoted the best price from the very beginning. I told Doug what I wanted and he delivered. Thanks again Doug. I actually left the dealership being like I got a good deal.

clange

Aug 14, 2010

I truly enjoyed working with Jessica. She made it a very pleasant experience and related to me very well. I would recommend everyone I know who wants to buy a toyota to visit her. Leasing a car from this dealership was quick and easy. Thanks again. Cecilia Lange

klearman

Aug 9, 2010

Jessica was very pleasant and friendly through the entire buying process. Overall the experience was fine. The car runs well, it is basically what we were looking for and the dealership was accommodating in letting me take it to my mechanic for a quick inspection. The price was pretty fair although I am not sure I would consider it great and that is why I gave it a good rating. The important thing is that I would recommend the dealership to family and friends.

RobertBardeen

Aug 4, 2010

We found Richard Bell, Toyota salesman, to be clear and helpful. After hearing our wants and wishes, Richard found the Prius we desired and made all of the necessary arrangements. In addition, service for our 5,000 mile checkups has been excellent - both the phone/online appointment arrangements and the waiting time (very brief).

Deb&David

Jul 25, 2010

My husband and I had the misfortune of having two vehicles go bad on us literally on the same day. We had to replace our truck and was told our car needed a new engine. Since time was of the essence we shopped online for a truck and was fortunate to find one at this dealership. When we talked to Kevin we were, needless to say, stressed to say the very least. We were relieved to find how easy this salesman was to work with and how eager he was to assist us. Kevin turned our personal nightmare into an actual pleasant outcome by offering us assurance, excellent and constant communication, and was able to complete our transaction in the very short time frame that we had to work with. Like everyone, we have dealt with other salesman, but have never had the pleasure of working with anyone like Kevin; he's kind, compassionate, and so competent! Our thanks to you Kevin for all you did for us, you're the best, Deb & David

jgray1018

Jul 5, 2010

The actual dealership was clean, welcoming and overall very pleasing. I specifically dealt with Jessica and she was so helpful, friendly and knowledgeable. She wasnt pretentious in any way and didnt fit the sleazy stereotypical sales person at all. She was able to answer all of my questions herself or by asking. I like a person who doesnt pretend to know it all. Its ok to ask for help. Jess got me an amazing deal on my 2010 Yaris, really listened to what I could and couldnt afford, and got me the best car for my money possible.

bptaylor

Jun 3, 2010

Jessica was very friendly and helpful. Her courtesy, manners, and enthusiam made us feel very comfortable working with her. There was no high pressure, and we appreciated that. We have not had to have any work on the car so far so we did not rate that.

phpoland

May 4, 2010

My husband and I stopped in for a car maintenance check and started looking around the lot while we waited. I spotted a Corolla Sport and decided to test drive. There was not a strong desire to purchase that day due to my husband having just bought a new car for himself. But, with an above-expectation trade-in price offered for my old car and a rebate and low financing--I drove out of the lot with a new car. It handles well, is extremely comfortable(I drive quite a bit for my job)and gets excellent gas mileage. The decision was not only a wise one but the confidense I feel in purchasing a Toyota is priceless. Thank you for everthing, Pam

ec4dogs

Apr 19, 2010

It was an easy and pleasant experience getting a new car. Good job! The price was right. I also got black thick oil on my sleeve without my knowing it, and then onto the brand new light leather seat. That was two days after the purchase of my new beautiful car. I totally panicked. The service department was wonderful and very kind about it. They saved the interior and the day.

DEHUGHES

Apr 16, 2010

WILLING TO DEAL ON NEW TRUCK AND MY TRADE IN. I DID BETTER THAN I EXPECTED.I WASN'T PLANNING ON BUYING A NEW TRUCK. NO PRESSURE FROM SALESMAN OR DEALERSHIP. THEY GOT ME THE BEST INTEREST RATE THAT THEY COULD. THE PRICE WAS LOWER THAN I EXPECTED TO PAY.

clmurray

Mar 30, 2010

I gave this experience a very high rating because Mike Busin was very professional and friendly. Toyota financing was fast and easy, which made this whole process fun and exciting. I look forward to doing business with Toyota of Boardman in the future!

DoreenandLarry

Mar 14, 2010

Everyone was really friendly, and they had the exact car I was looking for. This is my 5th Rav4 that I have bought, and 4 of them were from Boardman Toyota, obviously they treat me right! Please tell them to keep up the good work! I'll be back in the future.

bobbiphenicie

Mar 2, 2010

The customer service was outstanding. Communication was the best we have ever experienced. The two sales associates mentioned above are true assets to the Toyota company. Please hope that I don't open a business soon, I would steal them away in a minute. Appreciate and hold onto them. Genuine customer service has become a rarity but these two have it.

Klangsdorf55

Mar 1, 2010

Kevin and the staff at Toyota of Boardman very helpful on looking for vehicle,Kevin and the staff was very friendly to my family.Talked to Kevin a number of times on the internet,emails,phones Kevin and the owners were willing too work with me and family on aprice so we could enjoy the vehicle we wanted to purchase

maria.varrati

Jan 26, 2010

My husband and I recently purchased a new car from Toyota of Boardman. The process was very easy and enjoyable from the moment we walked in the door from the time we left with our new Camry. When we walked in the door of Toyota of Boardman, it was apparent that the experience of purchasing our car was going to be an enjoyable experience. The dealership is beautiful, modern, innovative, and very clean. The sale people are all very friendly and welcoming. We had a wonderful sales experience with Doug Wilt. He was extremely friendly and not high pressured like other sales people we encountered at other dealerships. He was able to answer all of our questions and was very honest. Doug had our best interest in mind and helped us choose a car that was perfect for us. He also made sure he gave us a great price. We never felt pressured into making a decision. It was a very easy process.After our car was purchased, Doug took a lot a time showing us all of the features included in the car we selected. He wanted us to be comfortable with all of the features before we left the dealership. The whole process of purchasing our car was very smooth. Everyone we encountered at Toyota of Boardman was very professional and friendly. Since purchasing our Camry, we have taken our vehicle back to Toyota of Boardman when we need it serviced. The service department has provided exceptional service just like the sales department. They are very professional. We had such a great experience with all of the people we met Toyota of Boardman and highly recommend them to our friends and family. We will be returning to Toyota of Boardman to purchase our next vehicle.