Used Cars for Sale at Toyota Of Denton, Scion Of Denton in Denton, TX

Holden Moreland

Mar 11, 2021

No pressure sales experience. I found a used truck in their inventory and worked with Jack Mitchell on it from start to finish. He took a ton of pictures of the truck for me because there was none online, kept me up to date on the status of the truck as they prepared it for sale, and was great walking me through the process when I showed up to the dealership. I had arranged the financials prior to my arrival and Jack didn’t try to pressure me into financing them which I appreciated. He even helped out with half a tank of gas (36 gallon tank) on my way out. I’d 100% work with Jack in the future. The financing manager was good as well, he offered multiple warranty’s and additional coverages but was not pushy when you said no. Communication was quick and very to the point. Dealership offered a 3rd party lifetime unlimited mile Powertrain warranty for used vehicles below 100K miles which is a nice benefit. The truck I purchased has 98K. Warranty requires 6 year annual check ups and ALL “Owners Manual Recommended Maintenance” records . Pricing was fair and below the NADA Clean Retail value, even not including all of the additional upgrades the truck had like bed cover, bigger tank/towing package. Came with “Husky / Home Depot”laser-fitted floor mats. I think they are better and cheaper than the Weather Techs.

Srihari Vempati

Sep 14, 2021

Edited [This was from 6 years ago. Gave 5 stars then.] My service adviser Daniel Nguyen is awesome!! Very meticulous and thoughtful about my requirements. [Now 9/14/21 - Changed to 3 stars] I recently went to get my car serviced. First, after going there, the service advisor told me you don't have to take the car in as per the mileage or date on the service sticker they put on the front windshield. Then why put it as it is confusing. Second, when I felt my car definitely needed oil change, (given I am originally from auto industry), I took it back in regardless. The same advisor took care of the service, and he seemed to be on a money earning/bonus oriented because he definitely tried to upsell. I am usually very loyal to the place I buy my car from and this is where I bought it and I always took my car for service ever since. Now, given this experience, I may have to shop around for another service place as this place has turned out to be just scavenging for sales and not really service-oriented. Sorry to say this.

s c

Aug 29, 2021

If you are selling your car do not go there. In March I am took my car to sell and was given a quote of $16 000. However I didn't sell then as I still needed the car for a while. In the meantime the sales person Patrick contacted me on numerous occasions to check if I was still keen on selling. Since March however the prices of used cars have risen significantly. Last week, I checked with Carmax and a few dealers and was offered around $24,000 for the car. As the salesman Patrick has been following up with me, I thought as a matter of courtesy, I would give him the first right of refusal. So last week, my daughter brought the car there. Surprise, surprise he told my daughter that the offer is $16,000 no change from the offer made 4 months earlier. If the offer had been around $23,000 I could still accept that it's around market price but for the offer to be at $16,000 when the market is at $24,000, you need to ask yourself what kind of people you are dealing with there. FYI, physically the car is still in the same condition as it was when the offer was first made. Make your own conclusions and be very careful and beware when you want to sell your cars there.

Wesley Harmon

Aug 4, 2021

It was a great experience. Mark our Salesman was very professional and had our car ready to go as soon as we got there. There was no pressure to buy. Chad our finance guy was awesome as well and did not try to talk us into anything we didn’t need either. One of the best vehicle buying experiences we have ever had. Best part is the lifetime unlimited warranty they give for free.

Jacqueline Snider

Jan 17, 2021

We had a great experience at this Toyota. They did not try to pressure us into buying a car and ultimately after looking around we came back to purchase our SUV. They offer lifetime power train warranty which is something the other local Toyota dealerships did not have. The sales agent Rafael and finance person were so easy to work with. Outstanding job at creating a great customer experience!