Used Cars for Sale at Vern Eide Honda in Sioux Falls, SD

CBones

Oct 29, 2016

Recently brought in my newly purchased 2008 Honda Accord to get the VTC actuator replaced. It was quoted to me at another dealership (the one I purchased it from) for over $250 more than what Vern Eide quoted me. I also had to get a new key fob done as well as oil change. While there, they took care of the open recalls out on the vehicle as well. Upon checkout, I used a $2 email coupon for the oil change. Not much, but any bit helped on a fairly large repair bill. While doing that, the receptionist put on an internet coupon code for $50 off $500 or more repair. When finished, they arranged for me to be picked up and my entire bill was less than the other dealerships quote for the VTC actuator alone. I spoke with about three different people throughout the scheduling of maintenance and check out procedure, and everyone of them was kind and courteous. Overall, great experience.

Tony Kranz

Oct 23, 2016

Had an open recall on my vehicle and the experience was wonderful. Vehicle was taken care of in the quoted timeframe and the people and the dealership were respectful and great to work with.

Nlroberts

Oct 21, 2016

The service was Quick, informative, will go above and beyond to take care of us. We appreciate the family atmosphere and know we are in good hands.

MonaV

Oct 19, 2016

We love Vern Eide!! We are driving a Honda, Mitsubishi, and Ford all purchased through this great company! The owners are wonderful people who give back to their community in many ways. We get excellent service and staff are courteous and professional!

Kristi123

Oct 17, 2016

Matt was very friendly and helpful when I came in to get a Remote Start put in my car. The wait to have it done was the exact time he told me it would be. Thanks Matt!!

TheNguyen's

Oct 17, 2016

John was the best. He helped us out tremendously. My hubsand is not the easiest to work with but John was pretty patient with him. He worked miracles for us and got us into a 2016 Honda Accord. Thanks

Carl

Oct 14, 2016

New customer, just moved to area. Made service appointment on-line and received quick email response confirming appointment. Arrived at specified time and met by service advisor Matt upon entering service area. He quickly took all my information as a new customer and what services I needed (oil & filter change, differential fluid change, tire rotation & Honda software service update.) He informed me that the work would take 1 hour 40 minutes to complete and that I could wait in the customer waiting lounge and enjoy the coffee or soft drinks and cookies. The lounge is nicely furnished with all the comforts: tables & chairs, easy chairs & end tables, TV's, reading materials, assorted coffees, several soft drinks, assorted cookies, an ATM and play area for children. One hour & 45 minutes later, Matt returned with my paperwork, explained the work that was performed and that everything looked good. My first visit here was enjoyable and all the employees I either dealt with or saw working here were very efficient and professional at all times.

angekpete

Oct 9, 2016

Vern Eide is a great garage, but also very customer service oriented. I have brought my Hondas here for many years and can truly say that I've never had a complaint. The shuttle service is prompt with great drivers in a nice, clean vehicle; the waiting area is comfortable. I appreciate that I have never had an issue with the work done on my car nor gotten a larger than discussed bill. I also find it a good sign that I recognize a lot of the service staff as they have been with the company for some time; I feel well taken care of.

Cato3

Oct 7, 2016

I had a very positive experience in every way. The car got in to be serviced quickly - I was given a ride to a business meeting, and was picked up ;quickly after the business meeting was over. And when I got back to Verne Eide Honda, the car was done.

Wadebid

Oct 7, 2016

Even though I didn't buy my CRV from them they were so pleasant and helpful when I dropped in to get the oil changed and software update. Everyone was so nice I will return there all the time!

Wayne Stoffers

Oct 6, 2016

Service was good, very friendly and prompt. Would recommend this dealer.

ccp

Oct 6, 2016

The dealer should consider oils change by appointment and qppointment customers given priority. Drop inn can be accommodated but they have to wait.I waited 2 hrs for an oil change.

Will Rogers

Oct 5, 2016

I have bought two cars from Jill Baier and it is always a pleasure. I can't believe the speed in which the transaction was handled. I virtually made my own deal. I have bought a lot of new cars and this one was the fastest deal yet.

STLRIDGELINE

Oct 4, 2016

I received a notice from Honda regarding a recall. I contacted the service dept and was advised that no appointment necessary just bring vehicle in and the work can be done. It should take about 2 hours. It was handled in an outstanding manner plus got a free car wash. Also got a chance to say hello to Jill and as usual she is very caring and even offered me a vehicle if I would like to run errands. Thanks

Dodo

Oct 3, 2016

Because of people like Bill Heier who always takes care of everything correctly. The lounge is very nice and it is fun to see the new vehicles in the showroom.

Shane Haskell

Oct 3, 2016

Micah was extremely helpful and easy going. I have met many salesmen in my journey to find the perfect first car, and he was by far the best. He took into consideration what I wanted and stuck with that. He even stayed two hours past his normal shift to make sure my deal went smooth. I have nothing but good words for him, thanks for the great experience Micah!

Tvcat

Sep 30, 2016

We have been purchasing cars from Vern Eide for over 20 years. Until recently we have been very happy with our service but the last few times we have noticed a definite drop in the quality of customer service. I was told it would take an hour for an oil change and it took closer to an hour and a half. The last few times we have had service the times have seemed lengthy. Tim was friendly and courteous but I feel he could gave advised me that it was taking a little longer than expected. I don't entirely blame him for this less than pleasant experience. Perhaps you need to to look at more staffing in your service dept.During my wait, I also observed that your cashier was not very friendly with customers and when they asked her questions, she acted rather annoyed and rude with her answers. Again, my experience with Vern Eide has been very good in the past and I don't plan to quit doing business with you but I know you can do better than this.

lampwalk

Sep 29, 2016

We were glad to be able to get this taken care of quicker than an hour through the Express line. We were in a hurry so appreciated the expedited service to update the software.

Marlene Thelen

Sep 29, 2016

Great service from Randy. He made sure he understood exactly what it was we were looking for. Made our lease transaction smooth. We've dealt with Randy a couple years ago and we were happy with his service then and we wanted to do service with him again because he treated right.

Lees

Sep 28, 2016

We have been getting our 2008 CRV serviced at Vern Eide for the past 3 years. When we make an appointment for service the service tech estimates when the job will be done and it has always been ready when they say it will be. They have a very nice waiting area with free snacks and drinks for the shorter waits or they will provide a ride for those who can't wait. Everyone we have dealt with at Vern Eide has been friendly and professional.

Istvan

Sep 24, 2016

Vern Eide makes it so convenient to drop off your vehicle the night before. Called and picked me up when done. Always complete and clean.

Doug

Sep 21, 2016

Stopped in early morning for an oil change. Had coffee and cookies and read the newspaper in their nice waiting area. Within an hour I was on my way.

EasyNeez5

Sep 20, 2016

Had to leave town early dropped car off great driver dropped me off at home on time fantastic service. Edie makes it all so easy to do business with them.

sajdakota

Sep 19, 2016

Was in for oil change and tire rotation. Very friendly and efficient service tech and cashier. Waiting area was busy, but inviting and clean. Nice to relax and have a free soda and cookie. Thanks for the great service.

Honda review

Sep 13, 2016

The service department was very helpful, and our car was done sooner than expected! Thank you for giving us a ride to the mall, too.

Janel

Sep 12, 2016

About a week ago I purchased a Honda HR-V and could not be any happier. Randy Finch, in particular was very knowledgeable, friendly and honest about the vehicle. I will continue to work with him in the future, as he took the time to go over any questions or concerns I may have had. I believe I made an excellent choice and have Randy to Thank for that.

Devi

Sep 10, 2016

They were very helpful and careing. most of the vehicle they have were of great condition with great deal. I would like to do the bussiness with them again.

Jim Novak

Sep 10, 2016

Everything about our experience with Vern Eide was outstanding. Emir, in particular, was tremendously knowledgable and friendly, and I would recommend Vern Eide to anyone looking for a new or used vehicle!

Lois C

Sep 8, 2016

Bill is always helpful and nice. He always answers questions promptly. I appreciate the fact that bringing in my car is never a stressful experience.

Super Happy Nancy

Sep 8, 2016

Emir was super easy to work with. He made one of the most stressful purchases fun. The hardest part was picking a color. No doubt the he gets all of our car business from now on

Thankful40

Sep 5, 2016

I was referred to Rebecca via Dalton whom also was very exceptional! Over the past month I have been dealing with quite a few dealership's, however none would answer my most important questions until Rebecca became my potential sales rep. She politely answered all my questions solved all my concerns as well told me about another service whom can help me as well. I am proud to say I will be purchasing a vehicle from this dealership. I must also say it was very nice speaking with her she was very quick with explaining as well called me back very promptly as she expressed she would. I didn't feel like another sale Rebecca made me feel assurance of this is the best place for purchasing a vehicle. I look forward to meeting you.. Thank you Ms. Thompson

lds

Sep 3, 2016

I left my doctors office and found a tire alert on my Civic. I went right to Vern Eide and they took me in without any appointment. Since it would be a while to check out the problem, they arranged for a ride home for me. After I got home I realized I did not have my purse and called Vern Eide. They were very very helpful., They went right out to the van, found my purse, brought it in to the receptionist and called me back right away. A day that started out not so good, turned out great! I am so thankful. Everyone I deal with has always been helpful and it is a pleasure to do business there.

Orlando 1487

Aug 29, 2016

A few weeks ago I took my vehicle in for something routine. The service person was alittle rude and pre-occupied. He made me wait by my car. I gave a not so nice review. Just so happens I had to come back for a recall and I received same service person. He was so amazing. Helpful and attentive. Realizing he's up front so probably get a lot of work with those just coming in. He treated me like a valued customer. Thanks Matthew W.

Fit Girl

Aug 28, 2016

I've had leases on two Civics and just traded in for a lease on a 2016 Fit. I love it. I am single and put on miles to get to one of my jobs. So the Fit is a perfect fit for me. The mileage was great on my first road trip and I couldn't be more pleased. John Conlon has been my sales rep for all three leases and he's so thorough and accommodating. I recommend him highly!

JaneyP73

Aug 27, 2016

I recently bought a 2016 Honda Accord and had the joy of dealing with Rebecca, I recommend her for all needs in regards to your Honda experience. She was very easy to work with, answered all questions and rang to make sure I was happy with my dealings with Honda.

kandiseann

Aug 25, 2016

I don't mind taking my van in for service at Vern Eide. They are always quick and polite. Their waiting room is very comfortable and they always have cookies, pop and coffee. Never have I had any complaints. They do a great job!

Deb58

Aug 17, 2016

I asked to have a ride at 8:30 AM. I showed up at 8:15 AM. I did not get picked up until 9:05 PM was delivered to my office at 9:30 AM which was one half hour after I was scheduled to be there for a client. There needs to be better organize Seshan. None of the people I rode with what you're going to work that I know of and all reported after me. Lastly I had to bring up the free set of tires to the service representative because he knew nothing about it as and I had been advised the last time. That's $700 and new tires I was very disappointed that I had to bring it up when it was brought up to me by you in the first place.

corgimom2

Aug 16, 2016

Everyone very courteous and efficient. Did not have to wait long for oil change to be completed and was on my way back to work. Always have a positive experience at this dealership.

wirthn

Aug 15, 2016

I have always been satisfied with the service at Vern Eide until this time. Matt, I believe informedme that your volume of service is doing well at this time. I have a prepd. service plan with my 2016 Honda CRV and so had my oil changed and my tires rotated. I also now have a low sensor light that is on and my tires are only at 32 # of pressure. I have checked them twice and they should be 33#.

deborah123

Aug 12, 2016

Very friendly and courteous staff - organized and well equipped for the service they provide. Did not have to wait long for any appointment, good job.

citimike

Aug 7, 2016

I appreciated the fact that Honda let us use another nice and newer CRV while we were waiting to get new air bags in our CRV. Andy and others in the service area were very helpful and friendly.

Mission

Aug 5, 2016

We are very happy with the service advisor Bill Heier. He worked with us on our service plan and made adjustments per our request. Really Happy!

GaryG

Aug 4, 2016

We really enjoyed working with John Morel as we considered whether to purchase a Honda CRV or a Subaru Forester. We could have gone either way but ended up going with the CRV. John was nothing but positive and patient with us. He did not denigrate the Subaru but rather said it was also a very good vehicle. We were so pleased that we brought our son to John when he was thinking about buying a Honda HRV. He also ended up buying and will take delivery soon.

jnitz67

Aug 3, 2016

Randy was great at helping us find the vehicle for our family. We have purchased other vehicles with him and will always go back to him!

jazzman

Jul 31, 2016

Arrived at the service garage on a Saturday 45 minutes before closing (thought they closed at 6:00 pm not 5:00). The service representative was courteous, positive, and very upbeat. All we needed was an oil change and the usual inspection that goes along with that service. Thirty minutes later, the car was ready to go. The technicians performed an efficient and thorough inspection even near the end of their day. We were very appreciative of the expedience and efficiency of the entire staff!

Orlando 1487

Jul 30, 2016

When I got to Vern Eide service department today 7/30/16. The sevice person that I accosted was preoccupied and in a impolite matter told me to wait by my car. The shop didn't appear busy once he came over and found out my situation was a quick easy fix his attitude changed completely. He was much more polite and pleasant.

mnepal

Jul 28, 2016

This site is our only auto-store that we visit for auto-related business. We visited the store after making an appointment in order to replace a recalled airbag....done in just over 3 hours, pretty done deal :-)

William Hoff

Jul 28, 2016

I have purchased and serviced several vehicles at this dealership and I have been pleased and satisfied with the quality and efficiency of attention to my needs. I have confidence in the quality of work that they do. They are customer friendly and ;pleasant to deal with. I am pleased to recommend them.

Dick Crabtree

Jul 25, 2016

We bought our car from this dealership and have always had it serviced here. They deliver fast service with a very friendly staff. Thanks so much!

Meredith1226

Jul 24, 2016

We have been coming to Vern Eide for service for 3 years and are always satisfied w/ service and work, the drive from Yankton is well worth it!

billybob

Jul 23, 2016

called for appt. because 15,000 mile service takes approximately 3 hours, employee on phone very patient. Got ride to mall called for ride back to dealer early. Driver very personable and prompt. After service finished, service writer explained what was done and explained he moved car out front, locked and left A/C on so would be cool when we got to it on this 92 degree day.

Bronconut

Jul 21, 2016

I brought the vehicle in to replace a damaged door guard that was noticed when we bought the vehicle. It was done in a timely manner and everyone was professional.

chadpede00

Jul 20, 2016

I always receive friendly and honest service at Vern Eide Honda. A solid team of professionals. They do a great job of explaining what was done and any follow up recommendations.

jenn4607

Jul 18, 2016

I emailed Jesse asking if he could help us buy out the lease on our 2014 Honda Accord as well as work with us to buy a newer truck. We set up time to meet with Jesse and wound up spending 6 hours with him, driving to various Vern Eide locations in Sioux Falls to test drive trucks. We were able to complete both transactions the same day. Never once did we feel like we were wasting his time or pressured to make a hasty decision to buy something. Buying a vehicle can be gruesome and intimidating - not this time! In fact, we actually had fun! Spilled soda on the showroom floor and all. :) This is 3rd time we have done business with Vern Eide, and will continue to come back. Jesse made our experience something we would look forward to doing again in the future. Hands down, he is THE BEST sales person I have ever worked with when purchasing a vehicle! We will recommend Jesse and Vern Eide to friends and family!

Haley

Jul 16, 2016

I've been using Vern Eide service for over 4 years and 2 different vehicles. Used to be the service was fast and efficient. Apparently they are getting too busy to schedule the service appointments and have outsourced to a 3rd party. Just the process of getting a service appointment scheduled was a nightmare....on hold for 15 minutes before transferred to a real person, then being interrogated by someone who obviously had no clue about Vern Eide. She then proceeded to schedule me for a 2:30pm drop off for a 30,000 mile inspection that usually takes over half a day, even after me inquiring if that would allow enough time. Needless to say the service rep wasn't the happiest when I showed up at 2:30 for a service that he wouldn't have enough time for. My car wasn't finished until 6pm, which at that time I no longer had a way to get back and pick it up so it had to sit there overnight. Then when I came back to pick it up they had a hard time getting a service rep back to explain the service and charges to me. For a $430 service to a vehicle that is less than a year old I think I deserve to have some details explained to me. Oh and I was told by my sales rep when I bought the car, I would get a complimentary car wash with the big services, which had never happened.

Vickie

Jul 12, 2016

I purchased the new 2017 Ridgeline Black Edition. The staff were extremely helpful, and just as excited as I was when the vehicle came in.

Dori27

Jul 10, 2016

I bought my Honda Odyssey when my first child was 6 months old. He is now 13. We have replaced it with a Pilot- my husband loved it so much he got one too- both from Vern Edie!! We love the professional service, friendly people and the SAFETY we without question can trust at this dealership. Over the years there has been TONS of things they have helped with from vehicle technology to oil changes- We bought our cars as CPO vehicles!! We highly recommend them.

mary

Jul 8, 2016

came in to get airbags replaced due to recall- good service- also learned I had a brake light out & that was fixed as well- very appreciative of the use of a vehicle while getting the service, but it was almost out of gas

M.hofer

Jul 3, 2016

After only having my car for a day I noticed front end shaking. I called my sales Lady and she said call Monday to get it in. I made the appointment for that Friday. I was told that it should only be approximately half a day to fix. So I made the appointment at 11 and arrived about 10:45. I stood and waited at service for 15 minutes before I was even talk to. Then it took another 15 minutes to sign in the vehicle get the loaner car I had asked for. When I called at 3:40 (had to page service 3 xs before anyone answered) they told me it was still going to be another hour and a half. I was told by one of the workers which is a friend of mine that they didn't get the vehicle in right away because service stated I was rude. Which is a bad reason not to fix a vehicle when an appointment was made for a week ahead of time, and knowing I had 3 little kids in tow. I would not have been rude if somebody would have helped me as soon as I pulled my vehicle into the service area. And when I pulled my vehicle into the service area right away there was four men sitting behind your computer and look straight at me none of them asking to help me what I needed nothing they looked at me. Then they called around 5:30 to say it was finished and then I could come pick it up. My sales woman is amazing. The front end women are great. Finance/leasing amazing as well. The men in service we're a totally different subject.

jered

Jun 26, 2016

Vern Eide always provides excellent service in a friendly manner. They also provide a very comfortable place to sit and wait for your car that is clean and quiet. Free wifi that is simple to connect to as well as free water and coffee is also greatly appreciated. I always enjoy my visits to the dealership and appreciate the great service.

unsatisfied customer

Jun 19, 2016

Hey this used to be the best in the Midwest. Now you wouldn't want to buy here unless you know where you can get decent service elsewhere. I have bought a couple of new vehicles here, but have had about enough. A month or so ago I stopped by with a tire pressure light on, appr. two hours later they showed me the carpet tack that was causing the problem. Last week I stopped for 55000 mile service, basic oil, filter change and tire rotation. Close to two hours later I see my car going on to the rack, One guy grabbing the oil drop pan and the other starting on the tires.. At that time I asked for the service manager, forget it unless you want to know that the dealership has not enough space to do the job correctly. His reasoning not mine, after a very lengthy explanation. These other reviews must be written by employees.

Kevin Bajema

Jun 16, 2016

Everyone is very helpful and prompt. Thanks for washing my car at the end of the service engagement. Thanks for everything. Keep up the good work!

Christine Eleeson

Jun 15, 2016

Took my car in for the 45,000 mile oil change (forgot that I needed to do other things as well) and my car was done quickley! Not only that..... I had driven over 1,400 miles and had not cleaned any of the bugs off my car. When they were done not only was my oil changed but the bugs were gone! That is service!!

Tanker53

Jun 12, 2016

We live 100 miles from Sioux Falls but agreed to Vern Eide's 7-7-7 service plan when we purchased a 2013 CR-V. Yesterday we brought in the CR-V for an oil change/tire rotation. Everything was handled well, although the service took a little longer than expected. It was not an issue, however, and the waiting area is very comfortable. We've had our vehicle a year now and have had no problems with Vern Eide

gary messer

Jun 9, 2016

Always a great experience - I stopped in without a reservation to get oil changed - was out in 45 minutes. I needed new tires but they were a little spendy

megs4772

Jun 9, 2016

I was very upset when I went in to get my air conditioning fixed in my car this week and it worked for about 10 minutes after I left and is now not working again. I hate spending my hard earned money on fixing something and then its not fixed. This is especially frustrating due to the fact I'm pregnant and it is very hot outside.

agreene

Jun 8, 2016

Gordy helped work through our car shopping and picky taste! He also worked really hard to make sure the car was exactly what I wanted after picking out the style, explaining all the features, pros, and cons. I was recommended to work with Gordy and was not let down. Steve also helped us on a day that he was not there and was extremely helpful in narrowing down the options to fit into our price range. Thanks Vern Eide for standing out from all the other car dealerships in the area!!

LisaDe

Jun 4, 2016

Very friendly and personable. Asked promptly if I had been helped when I arrived. Thorough. He asked if I wanted my torn back wiper blade replaced and knew the price. I also appreciate the person that spotted the tear in my wiper-I was driving in the rain/hail storm yesterday and it was scary! I am happy to know that people at Vern Eide see, ask, and repair things that will help prevent accidents. Thank you!!!

Dakota Slim

Jun 3, 2016

I called from Pierre and made an appointment to diagnose a drip from my CRV, and after a brief inspection learned that at the time of my last oil change (not at a Honda dealership) the crankcase plug wasn't sufficiently tightened and was the source of my driveway drips. I was given a loaner vehicle to run a couple errands in and an hour later I was on my way home, all at no charge. I value such wonderful service. Kudos to Vern Eide Honda !!!

Hondacivic

Jun 2, 2016

I am unsure of who it was but the employee that worked with us when bringing our car in for a recall, was very rude. His attitude towards us was snobby. We asked for a rental car beings it would take some time and we were charged and given a 2-door car. It wouldn't be so bad if we didn't have a baby and a car seat to cram in the small back seat. I was very dissatisfied with how we were treated and also with the 2-door rental car that we received especially when we had to pay for it.

Sohl, HDS

Jun 2, 2016

Our oil change was done fast and efficiently, however all the settings are messed up. We had it last time when the settings registered KM instead of mph. This time we can not see the settings. Guess we will have to take it in again. We have read the manual and it is a mystery as to what happened.

scot16crv

May 31, 2016

super friendly , I asked for a text message when done , picked it up with smiles and thank you's from multiple employees.2016 crv. great gas mileage, low road noise , rides nice, so glad we traded off the 2011 kia sportage for a crv.

michelle gloe

May 30, 2016

The last few times that we have been to the service department it has been a great experience. The staff is always helpful and understanding about our crv. Weare very pleased and are very pleased with the work you do. Thanks michelle

Kim

May 29, 2016

The service department installed a remote start and added the rock protection to our new Honda CRV. They offered to give me a ride since it would take most of the day. Darlo called as soon as the work was completed. He also showed/explained everything I needed to know about the remote start. Always so through!

Kim Beck

May 28, 2016

The service is always of the highest quality as is all employees at Vern Eide. From the Sales (John C.) to the gal at the counter (Mary) it is always a pleasure.

L.Marie

May 26, 2016

Friendly and courteous service from the start. Went in for an oil change and was quickly finished and on my way. I appreciate the timeliness and most importantly, how courteous the staff is to its customers.

Rose Schneider

May 25, 2016

Quick to do intake. Give summary of expectation based on information given and quick to follow up with a phone call when determinations are made. Prompt service. Hospitality while waiting is exceptional. Clean, welcoming environment. Courteous men who provide travel as requested. I love Mary at the desk! She completes the experience by making you feel like family!

abrman

May 18, 2016

Thankyou Rebecca for helping us purchase our Honda! I felt very comfortable dealing with youI know when we need another Honda I will be asking for you......

Redhouse

May 17, 2016

I had just had my oil changed at at my Honda dealership in Tennessee. After arriving in Sioux Falls I noticed a spot under my car. I brought it to Vern Eide and they kindly and quickly checked it for me. The drain plug was loose. It was fixed and the oil level checked. And I was on my way with no charge at all.

Hondaowner

May 12, 2016

Normally do not do reviews but the service call was prompt, courteous and professional. Explained the problem and what was done to resolve. Even commented when I got home what a great experience at Verne Eide from dealing with Bill and woman who checked me out. Good service really makes a difference as it is so rare any more.

HondaFamily

May 10, 2016

Great job, Tyler, on selling me the Honda Pilot Touring. My wife and I came in late on a Monday night and you would have never known it was near closing time. Tyler was patient and not pushy. A great team member that fits the Eide way.

Kevin0310

May 3, 2016

The service people installed a new battery, rotated tires, changed wiper blades & did the Total Car Care cleaning. And they had it all done before they said that it would be done. Vern Eide did a very nice job. Helpful & friendly staff.

Dave

Apr 26, 2016

We learned that the old air bag in our CR-V was a risk and recalled for replacement. With a minimum of hassle, we were given a "loaner" to use while our vehicle waited at Vern Eide for the new part. Much sooner that expected, we got a call telling us that ours was fixed and ready to go. Very friendly, very accommodating, through the whole process. Thanks!

mpenner

Apr 25, 2016

Great service. Dropped off early and had setup a time for 15,000 mi check up. Always friendly and done on time. Never had a problem!

sioux falls, sissiejo

Apr 16, 2016

All went well--did have to return as the cluster part came with broken speedometer needle. Fast--appreciate the ride to & from shop. Great people!

Jolene

Apr 10, 2016

Service was great. I enjoy going to the dealership for service as everyone is very friendly and they explain everything that is done or needs to be done. Service is also done in a very reasonable time.Thanks you

Lovroflife

Apr 9, 2016

The service on our Honda was Excellent! All persons involved were kind and respectful. Darlo who managed the work was especially friendly and understanding. I appreciate the Loaner I was able to use while my Honda was worked on for the recall. Thank you very much. On a scale of 1 to 10, the service was an 11. Sincerely,Kris RobertsBrandon, SD 605-582-8684 kprobertsatalliancecom.net

Annette M.

Apr 7, 2016

My new Accord was having starting difficulties, and after a jumpstart at home I drove it to Vern Eide.Super fast greet, test of the battery, and replacement of same. Had first service done at the same time and I was in and out in less than 1 hour.!Kudos to Andy for great customer service. This is why I own Honda vehicles.Thank you.

jean c

Apr 6, 2016

My 10,000 service went well, quick and efficient. Needed help with my Bluetooth and Jordan helped reset it. He is wonderful to work with.

Shelley Rasmussen

Apr 5, 2016

This is one of the few business who know what customer service is and care about the image they portray. I have never been dissatisfied with the service.

Odyssey 4 Fords

Apr 1, 2016

We have purchased 4 vehicles from Vern Eide. VERN EIDE HONDA Sales, Service & Maintenance is 2nd to None!Today was routine 70,000 mile maintenance.... done quickly while we relaxed in the comfortable "Coffee/Cookie" Shop reading the newspaper.Everything done in less time than expected, with a quick question if we wanted windshield wiper blades replaced, we did, which took just a few minutes more. For a very reasonable cost & amount of time, our 2008 Odyssey runs and handles like a new vehicle.

James & Ruth

Mar 31, 2016

I called to find out the service times and the call volume for recalls had me on a wait list that eventually went to voice mail. My call was returned by a service mgr between a half hour and an hour. The service mgr stated the times for service and for 'express service' for oil change, rotations and tire repairs. I entered the service bay (5:15 pm). I got out of the vehicle and was greeted in less than one minute by a young fella that didn't give his name after he asked for mine. I didn't recognize him as being in the bay when I entered. Other service agents were at the service desks but I wasn't acknowledged by them. They didn't say 'hello' or "Express service will be with you very soon". Once in, the tire repair was quick and the young man nicely handed me the culprit for the problem (a screw) and the billing. He walked me to cashier, told me where my vehicle was parked and he said "Thank you". This is our 1st Honda and has less than 350 miles. The vehicle has the paper license in the windows. I give an average rating. I had higher expectations and feel I would get the same service from a local repair or service center. Maybe the blue jeans the shirt that looked like I was with a towing company didn't allow me to look like a Honda owner.

Penny Golden

Mar 30, 2016

My service appointment went quickly and smoothly. They offer tv, cookies and multiple beverage to have while you wait. Was such a joy to have it go so smoothly! Thank you Vern Eide Honda.

donhonda

Mar 29, 2016

Diagnosed problems quickly and called with an estimate. Snow storm delayed parts truck but repairs were done within an extra day. Rear fans are working great.

all12345

Mar 28, 2016

In the past after pulling into the garage for service, someone always greeted you as soon as you got out of your car or even met you at your car before you even opened the door. The last couple times when getting our cars serviced I have gotten out of the car and stood there with no one so much as acknowledging me. The last time there were four people sitting right at their desks(not on the phone) and no one else was in the garage at the time getting serviced. It truly was uncomfortable and disappointing. We have purchased 5 vehicles from Vern Eide, and come from an hour away. The last two years the customer service in the service department has really changed from when we first started going to Vern Eide.

Hatesrecalls

Mar 27, 2016

It was so nice for Matt to get my recall done in such a short amount of time on a Saturday it was nice not to have to take additional time out of my busy week!

Jeff D

Mar 27, 2016

Went in for an oil change and tire rotation. Service manager explained already had the rotation last time so not needed. The service manager approached me again later showing the engine filter was very dirty w/ bugs in it(so agreed to replace). Then I thought wow that was dirty how come they did not replace that last time? Once you completed the oil change and paid i went out to my vehicle begin to leave and notice i forgot to have the wiper blade replaced as the passenger side needed it as the wiper blade was ripped. I looked at the oil change check sheet and notice that it was checked off as being ok. So with the really dirty engine filter with bugs in it not being changed or cleaned out until now and you checking off the wiper blade was fine when it needed to be changed. Just wonder if ever thing is really being checked? And that makes me wonder if I can trust I am being taken care of? I understand this is not Andy ' s fault but those work in in the oil change area.

Hondaguy583

Mar 26, 2016

Excellent service! Fast, efficient. First service for my vehicle and the covered everything! Explained all things done. In and out as a drop in in under an hour

ConnieG

Mar 22, 2016

Quick! They get the job done right the first time! No appointment necessary. Just drive up, have a free cup of coffee and in no time, my car was ready!

Honda Gal

Mar 20, 2016

I like Vern Eide and love my Honda Accord. Service is quick and efficient. I would like them to make sure they reset tire gage and oil change (happened 2 times). Grease spots on light interior last 3 times I have been there. Nice if like other dealerships wash or vacuum vehicles for free.

Brandon94

Mar 19, 2016

I live in Sioux City. I went to my local Vern Edie to see about getting a new 2016 Honda Civic EX. I went through the whole process and they practically guaranteed me I would get the vehicle. Well, the next day they call me and tell me that I can't get it, due to my credit. So, I email Randy, in Sioux Falls, to see if there was anything there that I could get. Randy checked into it and made one call to the Sioux City store. I'm unsure what was said, but all of the sudden, I get a call from Vern Edie in Sioux City and they tell me I can get the car now. I don't know why they wouldn't let me get it the first time, but all because of Randy, I now own a 2016 Honda Civic EX. Randy, if you read this, I want to thank you from the bottom of my heart. If I didn't get this car, I would have had to leave my girlfriend and family for 5 months to go work in a different state, just to save up. I would highly recommend everyone to speak with Randy, if you're looking at getting a vehicle. I don't ever write reviews about any place, but I just want everyone to have the same amazing experience that I had.

HondaCRV

Mar 17, 2016

We called to set an appointment for a 15000 mile service and were told the appointment would be an hour or so long. We planned for that as we were driving from more than an hour away. When we checked in we were told our appointment would be between 4-5 hours. When we explained that we had not planned on that, the solution was to reschedule or wait. Seeing as we were there, we opted to wait. Sensing our frustration, they rushed or vehicle in and it was done in under an hour and a half. When I came back to pick it up, it had not been washed so I had to ask to have that done and wait some more. No details of the servicing were gone over with me. We have had problems with every visit we have made to this dealer, and will not be purchasing or servicing another vehicle from here.

JoAnn Casanova

Mar 16, 2016

I was so impressed with everyone I encountered there! Great people and atmosphere while we waited! They even went our of their way to help. Thank you!

Paul

Mar 15, 2016

Very pleasant and professional. Went over all details and explained everything well and answered any questions we had. Steve is a great service technician. Thank you

Jessica Freyholtz

Mar 14, 2016

I can only say great things about my experience working with Vern Eide and Emir. Not only did he work to find me a great vehicle in a short amount of time, he was extremely professional and kind during the whole process.

tire girl

Mar 13, 2016

Not only is every employee professional, but they are knowledgeable and kind. They always have time for you, no matter how small your problem is. Always satisfied...Thank you Vern Eide for hiring the BEST!Peg

Judy

Mar 12, 2016

We have been very satisfied with the service we have received as well as the staff we have dealt with. The comfortable waiting area and the access to coffee, etc., makes the wait time much more enjoyable.

Mcsly46

Mar 5, 2016

I hit a dead deer on the interstate and my tire pressure light came on .they air the tires up to the appropriate air pressure and they checked the front end out for any visible Damage .no damage ,thank god.they reset the tire pressure light.there was no charge for that service! Great job guys !

KLO

Mar 3, 2016

The service department is very busy. I had to wait to be helped, while it seemed that employees walked around me. Once I was helped, the exceeded my expectations. They went above and beyond to make sure my minor body work was paid for in full, either by Honda or Vern Eide. Definitely worth the wait to be helped.

Vickie

Mar 2, 2016

This was only the second time I had been in their facility. The first to check a battery and the second for an oil change. Time estimate was less than I expected, people were friendly, one sales person recognized me as if I were family. The verbal summary of what they checked on the vehicle was very personal. I never felt that I was Just another customer in the scheme of many. I was treated as someone important to them.

tallerdings

Feb 19, 2016

We have officially purchased 3 vehicles all through Randy and Vern Eide! I would not go any where else! He is friendly and easy to work with. They understand the line between "pushy" and a good salesman as well. I would highly recommend him and Vern Eide to anybody!

Hondagi

Dec 29, 2015

As most of you know, car repairs never happen at a convenient time. It was very hard to schedule an appointment and they do not even honor the time that you are given for an appointment. I brought my car in at 730 am ( I had already scheduled this appointment 5 days in advance) and it was not even looked at until 1pm. Not only that, but the service guy was very rude. He was not interested in helping me and made it seem as if I were a burden on his time. I am not fluent in cars so I need him to explain what needs to be done and what is actually important and he seemed frustrated because of that. He quoted me $1500 for something that was quoted $500 at my local shop in town. I was also charged $115 just for them to even look at my car. The service department had terrible customer service and they charge way too much. Would never suggest this to anyone. The only compliment I have is that the receptionist was very kind.

Jonijay15

Aug 25, 2015

I was approached by Sheri Muchow about ain the ago, letting her know that I was just looking. She caught me off guard and asked me, "Well I'm glad you took the time to look around at our location, When you are ready to take the next step, would you be trading a vehicle in?Well with me saying "Yes" she offered to see what my car is worth and while we are doing that then pick any car on the lot that you would like to take for a spin for the fun of it.I thought.. why not.. so with her just visiting with me and didn't push me but told me how special Vern Eide was to her and would feel honored to have me part of the family also.. well a few hours more I walked out wit a new car and am very happy and recommend to just to get to know Sheri because she's not just a sales woman but I am so honor to call her my new friend also! I ended up spending more than I planned in but happy with it all because she made me feel the benefit as the financial person top it off.I hope she is there FOREVER because I hooked and referred my mom to her that just bought a car from her before she was leaving town to work at a different location. She's definitely an asset and for not believing in dealerships I definitely believe in her

McmahanFamily2013

Aug 18, 2015

We are credit challenged folks and we dealt with quite of few dealers. We went to Vern eide on 12th street and dealt with Steve initially we didn't make a deal and we assumed the deal was dead in the water. But then Steve surprised us and called us a few days later and said he got the deal to work with the vehicle we were interested in. After some wheeling and dealing Steve and Alex got the deal to work out. That's true customer service and is awesome to see. Would certainly recommend Vern Eide to any one and the whole team at 12th street was Great!!

former customer

Jun 23, 2015

I purchased a 2002 CRV, it was suppose to have gone through their "Honda Certified Inspection." There were things that didn't work on the vehicle, light and seatbelt chime, the salesman told us that it was turned off in programming. Ten years later, we found out that the switch that controlled these items was actually broken-it had fallen apart in the door. The Service advisor insisted that I have it fixed, so I relented, and had it repaired. Ever since the repair, I can't roll down the front passenger window. So, what really was an unnecessary repair now has me in line to pay for a repair that I need to have my window function.The service department is awful. I scheduled an appointment to have the actuator replaced for the second time on the driver's front door. I took my car in and planned to wait, the 1 hour it would take the service advisor yelled at me telling me that they don't make appointments, only drop off times. They would need the car for the entire day, and it would cost $500. I asked for my car back. The service advisor skidded the car across the parking lot, flung my open, ripped down the number from the rearview mirror, twisting the mirror, and stormed off back into the shop. I took the car down the street and 45 minutes later I had my car repaired for $195.Now, I just have to find the money to repair the window control that Vern Eide messed up when they repaired the switch, which should have been working when the car went through their "certified inspection." Lesson here, certified, doesn't mean working.

sdgal311

Jun 4, 2015

Jill is the best salesperson I've ever dealth with! She listens when you've got an issue with a dealer, vehicle, payment, option, and then works to make it the best deal for you. I was a little hesitant about buying a Honda but she was well informed of all options and pricing and was able to get me the best deal and all the options I wanted. Thank you so much Jill!! You rock! We felt comfortable the moment we stepped in the door to talk to her and she was beside us the whole way. Nothing could have been done differently.

delongs5

Jun 1, 2015

We were vehicle shopping and found one vehicle we liked they said we couldn't get it because with having not the best credit we had to have something newer with lower miles so after many vechule we were not interested in we said the only thing we will take Is the one we want they replied it is sold and you don't want it it has problems so we left and left it at that within days they call saying that car is avaiable if we want it we go pick it up it is great we love it but it has a ripped sit belt and has since we bought it which they have to replace due to a safety Hazzard well its been two months trying to get it in for an appointment to replace the belt they won't return calls if someone answers they are busy unsure or in a meeting

Fitnessrace

May 15, 2015

I live in Minneapolis but have purchased my last 3 Honda's at Vern Eide. They are great to work with and do what they can to get your business. Randy was excellent to work with and I would recommend him highly. No non-sense, gives you the best deal straight away.

batesfam7

Feb 7, 2015

Where do i start i filled out a online credit application. My application was sent to numerous dealers but i chose verne eide due to there promptness and very polite salesmen who called. We discussed several options of vehicles and he stated that he had a 2007 suburban which would work great with a large family i thought great thats perfect since i have 5 children. So the next day i went there well the suburban wasnt ready but we have a yukon xl i thought ok great lets look at it. After test driving the vehicle i found nothing to worry about it. Well 5 days after we got it home transmission went out so i called my salesman steve witham and he said get it up here and we will fix it then it occurred to me how was i going to do that so i called a towing company and got a quote. I called steve with that quote and they said no just tow it to your closest dealer. Well i sat there for about 7 hrs waiting for them to figure out who was going to fix it. After that 7 hrs of waiting they brought me a honda accord to drive while mines being repaired. Im no mathematician but 5 children in a honda thats not going to work so i called them thats when someone i spoke with told me its not there problem and hung up. I calles them and said i am your problem until the yukon gets repaired. It took almost 2 wewks to get the yukon back. When i arrived at the dealership that was repairing it i noticed them changing the battery i asked and he said it was shot i thought kool well after i left the dealership that night i noticed headlights where going bright and dim the whole way home. The next morning i found out why the repairman didnt tighten thebattery cables i tried to talk with them with no such luck they never returned my calls i will never recommended them nor will i ever be buying anything from them any time soon. I removed ALL verne eide decals from my truck

jeremyskinner9779

Sep 2, 2014

I purchased a new Honda on a lease everything went fine. Then at the end of my lease I want to purchase the car. No help what so ever, I had to call a manager and complain over and over, still having problems. Do not shop there!

JanellJ

May 13, 2014

Tyler was very nice to work with. He was very informative without being pushy. I would recommend any of my family or friends to work with him when getting their next car.

Chantel33

May 3, 2014

Kelly Harbin, helped me for a little over 3 weeks straight, and he was wonderful! Very pleased with Vern Eide all together! Thank you all!

JillAnderson

Apr 24, 2014

I would rate my experience at Vern Eide Honda GREAT because my wife and I have always looked at car buying similar to going to the dentist. We met our salesman Kelly Harbin early in the morning and he promised that we would have a great experience that day buying a car - and, we did! Kelly was by far the best car salesman that we have ever encountered. Kelly is knowledgeable, honest and he was patient with us as he helped us narrow our search down to eventually the car that was right for us. We are very happy with our vehicle purchase and Vern Eide Honda. We will be happy to recommend Vern Eide and Kelly to all of our friends and familty that may be interested in buying a vehicle. Thanks Kelly!

slainte

Apr 19, 2014

I have to say that my experience at Verne Eide Honda was incredible. I left with a smile on my face! Kelly, my salesperson, was very patient with me while explaining all of the computer features in my new car. Kelly and Adam made what is normally a very nerve wracking experience a positive one for me! I've always experienced great customer service at Verne Eide; this time, they took it to a whole new level!

Eddiedog

Mar 30, 2014

I had a horrible experience! I had an issue with a tire valve sensor while traveling cross country. I went to the dealer because.. well, you think the dealer will do the best job possible and it's what you do when you want to feel confident that your (still new) car is fixed properly and ready for a long trip. Ultimately, the tire valve was not put in properly... this was only learned after a consistent, slow-leak was noted which caused great distress as we travelled to less populous parts of the country. We had to spend a handful of hours attending to this and it wasn't until we brought it into Walmart -- Walmart! -- which identified the problem instantly (a metal washer was put on the wrong side of the rubber gasket). The mechanic's immediately response to this was, "Ask Walmart for your money back. This should NEVER have happened!" This is exactly what I intend to do.Beyond the incompetence which threw a tension-filled wrench into our travels, the actual wait time was double what what we were told... And then we were told that they couldn't find the tool necessary to remove the TPMS message from appearing on the screen, creating an additional wait.An absolutely horrible experience. I will be talking to management for a full refund of this boggled transaction. It is the only thing that will restore my confidence in this dealership. Honda has always treated me well and I want to believe this is an isolated incidence of incompetence.

hondacivic2002

Mar 2, 2014

Julian Nichifor made my experience of buying a car easy, pleasant and positive. I dreaded buying a new car because I didn't want to deal with a car salesman that would just try to sell me anything they could. I have been to different dealerships and always left with a negative attitude. A friend recommended Julian and it ended up that it was worth taking the time to stop at Vern Eide and see what was there to offer. Julian was not pushy and most of all he was knowledgeable. He listened to what I needed and took time to answer all my question. Thanks Julian!

LabanWhite

Feb 25, 2014

We had a really good buying experience from Vern Eide Honda. Sales person Jesse W. moved mountains for us...Good price, Great Rate and Excellent service Thank You Vern Eide Honda! We would definitely recommend you to others.

ma12452

Feb 23, 2014

I have been leasing for a lot of years, However, the last 3 years, I have driven a Honda Accord. My lease was up and I chose to lease another Honda Accord. Howie Lien got me in my first Honda. This lease was possible with Steve Ullom's expertise. I had prior experience with Steve in another dealership so I have to give an A+ rating.

MBakker

Feb 14, 2014

I was dreading shopping for a different vehicle. i hate car shopping. But Kelly had called me so I decided to let him look for a vehicle for me. Wow was I surprised. Kelly made my car shopping experience easy and enjoyable. He listened to my wish list and found the perfect vehicle for me. No high pressure sales. Everyone I met at Vern Eide was pleasant and very helpful. I would recommend Vern Eide to everyone and especially Kelly when looking for a vehicle. They have my vote!!!!

aaknutson89

Feb 5, 2014

My experience was absolutely wonderful! We went in to get a free gift card, and we came out with so much more. I do not have the greatest credit and it was become difficult to buy a car that I wanted. Kelly was not only able to get into a beautiful new car that I love, but it was in my budget! I would recommend this dealership and Kelly to anyone. Kelly was a joy to work with and he did everything possible to get me into a car I wanted!! Great job!!

davewing

Feb 1, 2014

kelly harbin: sorry, it took so long for me to write you and vern eidie honda are the best experience i've had buying a used vehicle it took mere minutes to find exactly what i was looking for make,color and price and you set up financing with no hassle i was driving away in no time at all in my chevy silverado that i have had for seven month's now and it still runs excellent i could 'nt be more happy kelly you are the man i highly reccomend you and vern eidie

emidtaune

Jan 23, 2014

Kelly was great to work with. It was one of the best car buying experience that I have had at a car dealership. Next car or truck will be bought through vern eide with kelly!

marie49

Dec 28, 2013

Julian has been my salesperson for the last two CR-Vs that I purchased. Shopping for and buying a car is truly a positive experience with Julian. He listens carefully to my specific preferences, is not pushy and works hard to find the best option for me while paying attention to every detail. But his contact with me doesn't stop once I buy the car. When I come back for service it's like coming home as he greets me like one of the family and checks in to find out about me personally and if I have any questions about my car. I could buy a car and have it serviced at a dealer much closer to where I live but Julian and the fantastic service that I receive at Vern Edie's is why I drive 250 miles one way to Sioux Falls. Linda

julee0996

Nov 27, 2013

Jill is very friendly and courteous. I have dealt with her in buying or leasing 4 or 5 CR-V's and would recommend her highly to anyone who is looking for a car. She is very knowledgable and works with you to get what you want in the price range you need. I know that if I have any questions or concerns, I can go to her and she will help me even long after the sale is final. Thanks Jill for all you do to help us.

leggers3

Nov 23, 2013

Looking to get your car serviced, buy new, or trade? This is the dealership for you! We took our car in for service and while we were waiting, we looked at the inventory on the lot. We were greeted by the friendly staff and said we were waiting for our car. Julian, the personable salesman that he is, asked if we would you like to drive the Honda we had our eyes on. Our first response was no, but after talking a little bit we decided why not? We took the car for a drive and when we came back, we agreed the car was nice but we were just waiting for ours to get serviced. Julian looked at our car and came back and said if we liked the new car we could trade? That was all it took for us to decide! With the help of Greg Behrens and Bryan Thu, we are driving a nice Honda Accord. They took their time with us, answered the questions we had, and we never felt pressured. The car is awesome, but more importantly we were immensely impressed with the level of professionalism and honesty that this dealership exemplified at all times. It nice to know that there is a dealership that cares about their customers and their needs. Steve & Lori Eggers

docgump

Oct 8, 2013

Julian has renewed my faith and trust in car salesman. From the very beginning I kept wondering if this guy is for real, because he was so nice and professional, I kept wondering when is it going to change. He was very easy to work with about the price and I had him go around the entire car and check for any scratches, dents, chips, etc. He not only did that he also took a picture on his phone and emailed it to me showing 2 little scratches, and 2 little chips. He put his finger in the picture so I had something to compare it against for size. When I flew in he offered to pick me up at the airport and give me a ride to the hotel even though I didn't arrive until 10:30 P.M., but he offered anyway. The hotel had a shuttle which I took. He also located me a hotel very close to the dealership and picked me up the next morning to go get the car. When we got to the dealership to pick my car up he already had my paperwork ready and it took about 10 minutes then I was on my way. Which was great because I had an 11 hour drive home. I'm telling you, it was tremendously easy and simple. I've been in sells for 32 years and I know how sales people live off commission, and want to close the deal so they can get paid, but this was different, it was like he wanted to do the right thing and give tremendous customer service and treat people the way he wanted to be treated and let the commission come when they come. I would honestly recommend Julian to anyone who wants to buy a car. My wife will be in the market for a car in the near future and I guarantee we will check with Julian first. Thank you very much Julian for a job well well done.Danny

BetsyCody

Sep 26, 2013

I was referred to honda by a family member. I went there and did not have a very good experience with the person who I first had contact with. I then went to Julian as that is who my family member went to. I felt much better about the purchase I was making. He went over all the details of how to work everything in the car before and after my purchase to make sure I had it all down. He then called me a few days afterwards to make sure everything was to my liking, had things figured out and if I had any questions. My experience did a 360 after I dealt with Julian. I would recommend anyone who is looking for a car to deal with Julian. He makes a personal connection with you and has a great personality.

bicklerb

Sep 20, 2013

Julian went out of his way to ensure that I found the right car that fit not only my budget, but my family's needs. I was not planning to buy a car that day, but he was able to find me a deal that I could not pass up. He followed up with all my questions and if he didn't know the answer he referred it to someone and got back to me with the answer. Julian is very honest and trustworthy, so you can feel confident that you are getting the right deal with professionalism. I am always leary of stepping foot into a car dealership being a woman, but I felt that I was treated with honesty and respect. If I have a friend or family member that is looking for a car, I will definitely refer them to Julian.

nicolewelch06

Sep 7, 2013

Kelly Harbin was very personable, honest, hard working to get me into a different vehicle. Mr. Harbin talked me through the process of buying a vehicle and was very helpful.

jeuele

Aug 29, 2013

from the moment i went into the store i was pleased with the level of customer service. Kelly was so great at helping me find the right car for my price range and needs. financing was easy and quick. would highly recommend

tracy1580

Aug 29, 2013

Kelly was an amazing very friendly car dealer who got me the exact car that I wanted. He worked very hard to make the deal and is still taking great care of me after the deal!!

Jessica6580

Aug 27, 2013

Kelly Harbin and the finance manager, Brad Lynch at Vern Eide made my buying experience like none other. I had so many questions and couldn't make my mind up for weeks. Kelly patiently responded to all my texts, calls and emails and never pushed. He just told me to let him know what I wanted to do. I have some credit issues so I was afraid to go and fall in love with a car that I would be denied for. So Kelly completely went to bat for me. He ran the numbers and my report and before I ever even walked into the dealership he let me know what I would need for a down payment and let me know if I could do thy down payment I could drive away with a 2013 Civic or Accord. I had my car picked out before ever walking in the door. He made the process so easy and was so organized. I wasn't a number here. I was treated like someone walking into the door with a credit score of 850 instead of the fairly low score I have. They never once made me feel bad about it. He told me what I needed to do to improve that score. Even after the purchase was made he taught me how to sync my phone up to the Bluetooth and how to program everything. He spent more time with me than I could have asked. I have never been more impressed or pleased. I will never do business with another dealership in Sioux Falls ever. Great job to Kelly and the entire staff at Vern Eide. I can't say enough good and can't extend my thanks enough for working with me. I love my 2013 Honda Accord and I am confident that nobody else in Sioux Falls could have made this happen for me. It's nice to know that some places still have enough faith to give people like me second chances at the car of our dreams that we NEVER thought we could get financed for. Many thanks!!! Keep up the great work!!

dhh

Aug 22, 2013

I was shopping several area dealers for price on a 2013 Accord. All the e-mail exchanges were timely and professional. Ultimately the dealership very politely declined to match a price I found elsewhere, so I did not buy at Vern Eide Honda.

smithann

Jun 24, 2013

I have owned 2 Honda Civic Hybrids--a 2001 and 2006. Both were purchased from Vern Eide Honda and I have been very pleased with their service. Their "Honfidence" program with free tire replacement if you do all your maintenance (oil change, etc) with them is an excellent deal! While I love the mileage I get with the Civic Hybrid, I found myself wanting a vehicle that handles better in snow and ice--winters in Sioux Falls can make driving challenging! I did some research and decided I was interested in a CR-V. I stopped out at Vern Eide on Saturday afternoon and spent a most enjoyable afternoon working with Julian Nichifor--the gentleman who also sold me the 2006 Hybrid. Julian thoroughly explained the features of the EX and EX-L models. When it came time to negotiate a price, Julian was respectful and made what can be a very stressful process seem friendly and comfortable. When the purchase was complete, Julian took the time to make sure I understood all the "techie" features of the vehicle--including how to pair my phone with the vehicle. (what a difference from the days when power windows were the most advanced techological luxury available in a new car!). I'm sure I will turn first to Vern Eide when it's time for a new vehicle in a few years and I certainly hope Julian will still be there. I will highly recommend both Vern Eide and Julian to my friends and family!

Bekter

May 6, 2013

They tried to devalue my trade-in as much they could and were very condescending in the way they tried to force a lease upon me. I went to Terry Schulte and they gave me 2500 more than Vern Eide and provided a much better customer service experience.

BGSportsFan

Dec 27, 2012

I went out to Vern Eide Honda on Saturday, December 8th, to find a new car to replace my 2002 Honda Civic, which I had driven for the past 10 years. After receiving an email stating offers that Honda was offering, I went out there to see what they had available. Upon getting there, I was greeted by my friend and salesman Julian Nichifor. I explained to Julian that I was looking for a new car and showed him the email. After perusing it very briefly, he said let me show you what I got. We then went and found a pair of 2012 Honda Civic EXs and LXs. He explained for EX's, I got a Metallic Polished or a Baby Blue. I instantly liked the Metallic Polished. He went and retrieved the keys while I walked around the car inspecting it. After he got the keys and brushed off a little snow, he said "Let's take it for a drive." I said, "OK." I felt so comfortable in the car driving it down 57th Street before jumping on I-229. I remarked to Julian that it was so smooth and didn't even feel like I was going as fast as I was in fact going. I loved the dashboard with the lights, the clock, the temperature, and of course, the visual speedometer. We returned to the dealership and I test drove an LX. I liked it but not as much as the EX. We returned again to the dealership and had my mind pretty much made up but didn't want to buy that day. I told him I'd call him Monday (the 10th) and come out that night. Over the next couple of days, I took my parents out and showed it to them. They both liked it as well. I went back to Vern Eide on the night of the 10th and signed the papers and met also with Damon to discuss the financing for the car. He was very helpful explaining what I needed to do and how everything was going to go. Julian wished me a Happy Birthday since my birthday was the next day and also told me that I was really going to like the car. I didn't pick it up until the 15th but it was well worth the wait. Julian helped me get my Bluetooth/phone set up as well as the car's other options. I have had the car for almost two weeks and I absolutely love it. Thank you, Julian, for being a good friend and helping me to find this great car.

Yola2013

Nov 26, 2012

I've never owned a Honda before. I was referred to Julian by a good friend. I am extremely happy with my new 2013 Honda Accord. It is very classy & stylish and it also has that sporty feel that I love. The customer service was amazing! Julian is totally dedicated to his customers. After the sale was made, he took the time to explain all the features of my new car & he even set up my bluetooth for me. I feel like I just made a new friend.

accord driver

Nov 25, 2012

My wife and I drive a Pilot and an Accord. Daughter a CRV and her husband just bought a used Ridgeline. This review is for the great team at Vern Eide's body shop. You hope to never see these folks but on a recent trip my wife and I met an uncovered gravel truck which dropped some of its load at 65 miles an hour across the hood and into the windshield of our Pilot. We took the car in the following Monday for repairs, got a free loaner for the wife, and for the next few days hoped the car would look like new again. It was ready for pick-up on Friday and looked GREAT! Black is not an easy color to work with but the repairs look "factory". As I said, these are guys you really don't want to see but, if you do, be assured they will take excellent care of you and your car.

greyfox67

Nov 24, 2012

Very friendly, honest, and most importantly, not pushy. That is the reason I chose Julian as my sales person. When my car was involved in an accident, in less than 18 hours, he had a loaner vehcicle ready for me! very personal service! HIGHLY RECOMMEND!!!

eaharden

Oct 10, 2012

My daughter and I came into the Honda Vern Eide dealership late on a Sat afternoon. Kelly Harbin was the salesman that greeted us and provided the best experience I have ever had when looking for a new car. He was very professional yet personable and made us feel very comfortable and important. He was very informative and educated about the different options in vehicles and financing as well as tailoring them to my needs as a single mother and what I was looking for. He was able to assist me in chosing a car that best suited our needs. Kelly stayed late to close the deal with me so that my daughter and I could take the new car home with us Saturday evening. I was very impressed with how smoothly and efficiently he handled the deal and how he made it such a simple seamless process. I am LOVING my new vehicle and couldn't be happier with it and with the service I have received from Kelly and Vern Eide. Thank you for employing the WORLD's BEST salesman! I will be a Vern Eide "lifer" from now on and will recommend the dealership and Kelly to all of my friends, coworkers and relatives.

carcazy

Oct 3, 2012

we have now bought 3 vehicles from here love the service department, sales the snacks are great too love how they all know me by name when I come in for service. will never buy a car anywhere but here 1. 2005 Honda Civic Hybrid2. 2010 Honda Insight EX Hybrid 3. 2011 Honda CR-Z EX Hybrid the CR-Z was to replace the 200,000 mile Civic

CRV buyer

Sep 1, 2012

Contacted the dealership via email initially. Negotiated price by phone and email. Finalized price and financing prior to purchase. When arrived to purchase the vehicle received a thorough explanation of the vehicle, purchasing/financing was simple. Very happy with overall experience.

hillari.foster

Aug 26, 2012

I wish all car salesmen were as professional and easy to work with as Julian. We bought our car right before closing and he washed the car himself and stayed to explain everything about the car to us. There were a couple little niggly things, and Julian instantly said "bring it back & we will fix everything". Julian and Vern Eide have been wonderful. When we were back in to get the things fixed 2 weeks after we bought the Pilot, the Manager remembered us and details such as what my husband does for a living. Impressive considering how busy it is there. I recommend them and will be going back to see Julian when it's time for a new car.

rzdenek

Aug 23, 2012

Wow!! In 40 years of purchasing my own cars, I can honestly say this was one of the very best experiences I have EVER had. Julian had worked with my sister's family for the last 10 years and she always raved about him; now I definately know why. He is very knowledgeable about the product, there was absolutely NO pressure, his input helped me to get what I needed to have for my trade-in, and last but certainly not least his friendliness made the down time go quickly; he is a keeper for your dealership!! The only disappointment I had was that the ratings didn't go up to 10!! He is definately a 10!! I cannot express how positive this experience was for me, but I CAN say I will definately be back!! Thank you all for your help...I love my little "Insight".

Rena Serieux

Aug 4, 2012

My experience with the dealership was great. My salesperson was Sid Youngsma, and he was beyond excellent. I was new to the process of purchasing/leasing a vehicle and I felt that he was more than helpful. I never at any time felt like I was being taken advantage of. The dealership seems to have a great reputation for being honest in their dealings and a lot of the testimonials I read supported the fact that beyond the sale, they really want to help put you in a vehicle that you love and that is best suited for you and your needs. I would say that my experience was no different. If you're planning on purchasing or leasing a vehicle, I would definitely recommend this dealership and I would ABSOLUTELY recommend Mr Sid Youngsma as a salesperson. He went out of his way for me, and was always honest and upfront with me, which I appreciate very much.

bc006

Jul 30, 2012

Our experience with Sid Youngsma and Vern Eide was top notch! Sid was very easy to work with from start to finish! This sales experience was the best vehicle buying experience we have ever had! Vern Eide staff Jason Hohn and Sid Youngsma went above and beyond to meet our needs. We truly believe that Vern Eide doesn't just care about the sale! They want it to be right for you and your family. We live a long way from Sioux Falls but the drive was well worth it! We have already recommended Sid to family and friends.

ccrossway

Jul 19, 2012

I recently leased a Honda Civic from Howie Lien. This is my 4th Vehicle purchased/leased from Honda. And. I couldnt be happier with the service I received! Howie has always been great to work with, but this last time he went above and beyond.I needed to upgrade to bigger car and he worked very hard with the Finance department and management to make it happen quickly. He worked with me over the phone so I didnt have to sit at the dealership with my kids all day. He got me into the exact car I wanted! I love my car! When I did come into the store, he talked to my kids and included them in the whole process. My teenage daughter was able to see how financing works and learned about credit. Howie let my 10 year old son help with taking off the plates on my old car. This was a great experience from them. I'm sure they will always remember going to the Honda Dealership with Mom to buy the Civic! Howie is ALWAYS friendly and approachable. He keeps in contact and follows up when he says he will. I very much appreciate working with him and will continue to recommend him to friends. Thanks Howie!!

maderacres

Jul 9, 2012

Today is National Town Criers Day so I have a message to cry out to everyone who needs a new car. Julian at Vern Eide is your man to assist you with the purchase of your next new or used car. We have purchased 5 Honda vehicles from Vern Eide. Julian has helped us with the purchase with our last three vehicles. On Friday we bought a 2012 Honda Civic from Julian. Julian stands above the finest car salesmen with honesty, integrity and knowledge of the vehicles that he sells. Julian's professionalism is next to none. We have a great respect for Julian and would recommend him to anyone who wants to have a pleasant experience purchasing a car at Vern Eide.

sawdak

Jun 28, 2012

Several years ago, I had bought this very nice new red Honda Accord from Vern Eide. The car was around one and a half years old when it drowned. Sioux Falls had 8 inches of rain in one night. At that time, I was living in an apartment just east of 18th and Marion Road. The complex had underground parking. My car was one of approximately 30 vehicles that drowned that night. I was devastated that my Honda was no longer drivable. I went to Vern Eide to see if I could get another car. Julian happened to be working that day and helped me purchase a new vehicle. The original person that I had worked with when I bought the red Honda no longer worked there. Julian was so caring and helped me pick out another Accord. He made the process so easy and it didn't take that long and I had another vehicle to drive. He turned a bad experience into a very positive experience. Since that time, I have bought other vehicles from Julian. The experience is always very positive and very pleasant. When I bring my vehicle in for servicing (such as an oil change), he always greets me and makes me feel very special. Julian always goes the extra mile to make my visits to Vern Eide very pleasant.

akmellem

May 22, 2012

Kelly was great to deal with. I was pretty nervous and he put me at ease with his pleasant personality and sense of humor. He was very knowledgeable and answered all of my questions. He was especially good with following up with me regarding my new purchase and making sure all my concerns were taken care of. I would definately see Kelly again if I were in the market to make a new car puchase.

rosefedt

May 19, 2012

Sid was very respectful and he listened to what our goal was. He went above and beyond and was very professional. He wasn't selling a car, he was building a relationship.

essby

May 10, 2012

Kelly was great to work with when I went in to check out a new Odyssey. He was helpful with answering my questions and didn't try to BS me like some other dealers, if he didn't know the answer he found out and gave me real answers. I let him know that I didn't have a lot of time because of other things going on, and he was very accommodating to my schedule and was able to get me out the door in my new van in time to get to where I needed to be. He followed up with me after the sale and even detailed the vehicle the next week since there wasn't time when I bought it. All in all a very good experience with my first Honda thanks to Kelly.

TStark

May 3, 2012

Kelly made my buying experience a pleasant and positive experience. He asked the right questions to find out exactly what I was looking for in regards to the model, price, the available options and age of the vehicle I was interested in purchasing. He thoroughly explained the services provided by Honda and provided the details of the tire program. He answered all my questions, listened to my needs as a customer and was very respectful. He went above and beyond my expectations. Not only did he find me the exact vehicle I that I wanted he also took the initiative to take pictures of my previous vehicle, complete the write-up and added it to Craigs list. He checked the listing on a daily basis and made sure it was at the top of the list so it would be seen. I attribute the selling of my previous vehicle solely to Kelly. I have and will continue to tell others about the superb service that Kelly provided and the amazing company that Honda is and represents.

sttorry

Apr 30, 2012

Mr. French worked with us on the phone before we arrived from out of town to the dealership, as well as waited for us afterward, while we went to a different dealer to compare a different make of car. He stayed late, after hours, so we could complete the transaction that day because we live 3 1/2 hours away so couldn't get there that early and wouldn't have wanted to return the next day to finish up. We appreciated that. He was polite and friendly and I was able to get a hold of him easily afterwards, or another worker there, the few times I had questions about my new car.

dezilong

Apr 26, 2012

We have given this rating because Bryan and Steve were EXCELLENT to work with. Bryan went above and beyond for us and was always so kind and personable - very easy to talk to. I give an overall experience an A- and the only reason it wasn't an A+ is because we didn't get to actually have the vehicle for 1 full week. But that wasn't the fault of Steve or Bryan...(I give them both A+'s!!!) It was partially because the vehicle had just been traded and hadn't been through the maintenence and detail yet, and partially because something wasn't fixed right/didn't have all the parts in when they needed them. All in all, it was great, we are so thankful for Godly people working with us and being so concerned that everything was as good as it could be before we took it home. It means a lot to us to know that we have a safe, reliable vehicle for our family. Thank you Bryan and Steve!

Jonnjayg

Apr 26, 2012

I was completely blown away by the service that was given to me by Brian. There was no reason for him to be as friendly or as helpful as he was. Now, because of how he was I am going to refer anyone that needs help to him and your dealership. Thanks Brian! You helped me to have peace of mind about my decision. This helped me and my wife a ton! I was told about this review and wanted to do it to express my appreciation!

Jdeville

Apr 25, 2012

I have been buying and leasing from VernEide for 10yrs and have NO complaints! Very helpful with buying/leasing and service shop. They are very fair and as a women I have never felt like I was taken advantage of. I won't go anywhere else.

jbouwman

Apr 24, 2012

This is the 9th or 10th Honda my wife and I have leased from Vern Eide with Julian as our salesman. We keep coming back because of the following:* Julian is a salesman that anyone would be comfortable with. He is low pressure and very easy to talk to. He helps you in any and every way. For example, he helped tear out the after-market XM radio from my trade in so I didn't have to pay someone to do it for me. That's the kind of person Julian is.* Vern Eide's service and finance department are very professional and get you taken care of quickly.* We have never had a single problem with any of our Honda vehicles. The quality speaks for itself.I would recommend Julian and Vern Eide to anyone looking for a new vehicle.

honda quad 400

Apr 23, 2012

Randy was a very very helpful salesman and treated me with great respect. He helped me out with all my problems and then some. I would definitely refer him to my friends and I will be asking for him when I return.

hr57

Apr 23, 2012

My first contact by phone was great. I filled out the app on line and was contacted by Jen Kopitski within 3 minutes. She is very friendly,polite,and helped me immediately making suggestions to fit our budget. She never kept me on hold and she knew exactly who I had to talk to,to get us into a vehicle to fit our needs.She connected me to Wiley Hendrix. This man did everything he could to make us happy. He never gave up on trying to find the right vehicle. He called us told us he was still looking for a vehicle that he hadn't forgot about us. By mid afternoon Wiley had called me 3 times keeping us informed as to what was taking place. Wiley wasn't demanding at any time he always made a suggestion or asked us first before he moved forward. Wiley has treated us very well. Jason Brooks also made sure everything went smooth in the purchase of the truck we bought. We are first time buyers. The employees made promises and kept them. This dealership is very good to people and knows how to treat people right! Camille Oppold what an awesome receptionists. She does her job very well. She did everything she could to keep me content while on the phone. I was never on hold for maybe 30 seconds at the most. If she couldn't get the person to the answer the page she took my number and call me back as soon as she got ahold of the person I wanted. She is very prompt,polite,and friendly. These employees need a PAT ON THE BACK for the job they did for us. We have already been bragging the dealership up to our friends. And by the way you can post this in your dealership anywhere you want. Thank-You Harlan & Laura Richter

JackieWolf

Apr 23, 2012

This was by far the BEST car buying experience that I have ever had. I was especially happy about the patience they showed me as I was waiting for a check from a third party insurance carrier and after that they took my rental car back to Enterprise for me! That was above and beyond! It seemed to me that I received the same level of customer care and service that the couple buying the brand new Accord got even though I was purchasing a used Civic. I will tell everyone what a great experience I had with everyone at Vern Eide, especially Randy.

duke2009

Apr 21, 2012

Julian is the best salesman at vern eide motorcars. if you want the best deal and get treated with respect go see Julian ............ thank you vern eide for having a salesman like Julian!!7

greg horning

Apr 21, 2012

Randy did a great job in selling the crv. He explained the crv options and features veey well too.HE is a great guy to work with.

pbaileysd

Apr 21, 2012

Julian is amazing! He came to my rescue when my 1 year old Honda had a freak malfunction coming home from work at about 6 pm. I tried calling the number in the Honda book and I was told I was going to have to pay for the car (which was being leased) to be towed 110 miles and get my own rental vehicle to use while my car was being repaired. I was furious, so I made one quick call to Julian...after hours....and the problem was remedied! He had a truck deliver a car to me within 3 hours and then proceeded to drive an additional 20 miles to pick up the Honda that malfunctioned. He was definitely a lifesaver in this particular incident. His ability to calm me down in that moment because he could assure me that Honda (Vern Eide) will always take care of me was something I have not been able to get from other salesmen. Julian always stops to talk when we are in Vern Eide. His concern and care for us as people, rather than solely customers, is evident in the time he spends with us discussing jobs, family, vacations, etc. The time he gives us illustrates his dedication to his customers. Julian...the best salesman....Vern Eide...the best Honda dealer!

Kathleen Sencenbaugh

Apr 20, 2012

I have bought two used Honda Accords from Brian and he has always been very professional, friendly, accomodating, and went out of his way to find a car that I am very satisfied with. Brian has always done follow-ups to make sure everything is satisfactory with the car I purchased and if there is anything the dealership can do for me . I would be glad to recommend Brian to any of my friends or acquaintances.

bork

Apr 19, 2012

We have had only very good experiences at Verne Eide Honda and we are loyal customers. Brian Thu has been a great salesman to work with! I was so impressed when we bought a used CRV for our then newly-driving daughter, he showed her what everything was and what it did. It made her feel more confident behind the wheel and more familiar with the vehicle so she was safer. He did not have to take the time to do that,but he did. Every one is courteous, professional and prompt and we have nothing but good things to say about Vern Eide.

Brownie23

Apr 19, 2012

They treated me fair on both deals and were very helpful. Unfortunately, I totaled my first vehicle so I called Robert for another and will do so in the future.

tanner226

Apr 19, 2012

Steve Larson was my salesman at the vern eide used cars on 12th st in Sioux Falls, SD. I had a great experience when I purchased my car last year. On Easter of 2012 I had trouble with my transmission. I mistakenly brought it to the Ford dealship because I thought it would be a small fix and they would have the parts. It turned out that my transmission was shot do to improper fuid put in be the previous owner. Vern eide did not have to help me since i was getting the warranty work done at Ford, but they gave me a loaner car to use for 2 weeks until my car was fixed. They went above and beyond and I can t thank them enough.

Crystaljd

Apr 17, 2012

Howie was very helpful and made the car leasing process quick and easy. I will definately do business with him again and recommend him to friend and family when they are car shopping.

niewenhuis

Apr 17, 2012

My experience with Mr. Williams and other staff members was outstanding. I especially appreciated the "no games" approach to sales. The staff was always very open with pricing details, and I felt they were trying to be fair as opposed to maximizing profits. This is very refreshing compared to experiences with other dealerships. I would definitely recommend Vern Eide Honda, specifically Mr. Williams, to any of my friends and family.

scottsf

Apr 17, 2012

Julian did just an outstanding job on the recent purchase of our 2010 Honda Odyssey. We couldn't be more pleased with his professionalism as well as his honest and straightforward approach to the sales process. I did not even have to step foot on the dealership grounds to purchase this vehicle as Julian did all the running for me! "That's how we do it for our VIP's" is what he told me. Whether or not I am a VIP is one thing but I was still made to feel like a Very Important Person regardless of the question, comment or concern. I would not hesitate for a second to recommend Julian at Vern Eide Honda to anyone looking to buy any type of vehicle in Sioux Empire area.

Dconley5

Apr 16, 2012

I have always been impressed with Vern Eide's dealership. The wonderfully helpful and welcoming staff make me feel like a "regular", although I'm really not! The cleanliness of the dealership inside and out is outstanding.Robert was so kind and concerned when I told him that my dad (who had recently purchased a CRV from him) was in a Sioux Falls hospital having heart surgery. Every time I have contact with Robert after telling him about Dad he always asks how he's doing.When I know someone looking to purchase a new or used vehicle I don't hesitate to send them up to Vern Eide instead of to our local Honda dealer.

jadegren

Apr 16, 2012

Howie was willing to go above and beyond in helping us find a new Pilot that had everything I wanted. He also was willing to work with us in getting a good trade in on our vehicle. He called after our purchase to see if I had any questions. He was a great person to work with.

Jerry Altenburg

Apr 16, 2012

Have purchased many vehicles over many years. Robert was easy to deal with, knowledgable about the vehicle and answered all of my questions. Robert was very helpful once my vehicle was on the lot and saw to it that it was ready for me to pick up. He did a great job.

jkfrick

Apr 16, 2012

Lee did a great job for me, very friendly and helped me find exactly what I was looking for. I will return for future auto needs.

tulip3tea

Apr 16, 2012

Julian was a great saleman. He went the extra mile for us to be sure we got the minivan we really wanted. He sold us our 07 Accord brand new in 2007 and now we have an Odessey that is so much fun. Julian took extra time with us so we know how to work all the 'bells and whistles.' It is wonderful to know how to work the sunroof and the heat without paging through the manual. My grandkids really enjoy the heated seats. Thank you for your patience and Honda is our make of cars!

jsamelson

Apr 15, 2012

Julian made the experience of buying a new Honda very slick. He wasn't high pressured at all. I respect him and trust him. I would definitely contact Julian if you are planning to purchase a ride from Vern Eide.

sgmiller

Apr 14, 2012

We had a great experience with Vern Eide and plan to return for oil changes every 5,000 miles. We are especially pleased with your tire replacement policy....WOW!!!Curt is an EXCELLENT sales person and we never felt pressured in any way. The choices we made were done after he thoroughly explained what was being offered. Also, the 1.9 percent financing cinched the deal. Thanks again!!

cdooley673

Apr 13, 2012

Robert Williams was knowledgeable, friendly, and easy to work with. He knew his vehicles and listened to me when I told him what I wanted and why. I had never considered a Pilot until talking to him --- I wanted leg room in the back seat and something my husband could get into easily. He was able to explain all of the features and demonstrate them so I could see them work. After getting our quote, we moved on to other dealerships to look at other vehicles. Was I disappointed, talk about high pressure salesmen! At other dealerships, I felt like nobody was listening and when they did answer, their answers were so "high pressure salesmen" answers that it turned me off completely. By the time we got home that night, I realized that I had the best deal of them all with Vern Eide --- people I could trust to have my best interests at heart.Robert called back and wanted to know how the rest of my day went. He wasn't high pressure at all, just friendly and concerned. We discussed the Pilot and he asked me what it would take to get me into one. I told him and we made an appointment for the next day. Consequently I became the proud new owner of a 2012 Honda Pilot.

dwetrich

Apr 13, 2012

My overall experience at Vern Eide working with Brian Thu (I also met Jeff & Bob) was a very welcoming & pleasant experience. I didn't feel any pressure tactics were used in the lease of my new CRV. Brian & the Vern Eide staff managed to even get me into a nicer model of the CRV (leather, sunroof, bluetooth capable, etc...)for nearly the same price as what I have been paying for a car payment for the last 3 years. I'm still amazed that Brian actually made this happen for me--I am thrilled to have a new Honda CRV in my garage tonight. Thanks to Brian & the Vern Eide staff for a wonderful car-leasing experience. I will have no problem recommending you to anyone I know that is looking to purchase or lease a vehicle. Thanks again!

eggersma

Apr 13, 2012

Jill does a great job working for the customer without high pressure. We will be back. We have worked with her for quite a few years now and have never been dissapointed.

gmedalen

Apr 13, 2012

Bill was very friendly and helpful. He was informative and made me feel comfortable with my purchase. He was thorough in showing me all of the features of my new vehicle. I would gladly recommend him to any of my friends who were looking to buy a car.

hmartius

Apr 13, 2012

My experience at Vern Eide has always been a good experience. Randy was well knowledgable and friendly. he answered all my questions and was professional doing so.

Jfgodfrey

Apr 13, 2012

Randy was very helpful in finding the right car for our needs. He advised us of promotions and quality offered by Vern Eide. He was patient with us as we changed our mind and worked hard to secure the best price for us. I felt like he was honest and had our best interest at heart.

punter45

Apr 13, 2012

I have loved Vern Eide dealership, having bought 3 cars. I get great service and the entire staff has been very honest with me which I respect and trust.

srmckedy

Apr 13, 2012

I have gave Vern Eide very good ratings as they have always treated me well and like a person, not a dumb woman that has no idea what she is doing. I have delt with a couple of other car dealerships in town and have never got the service that I get at Vern Eide. The service department always does a great job when they are servicing my car and they never do anything unless they call me and get my permission which I greatly appreicate. When I bought my car back in Oct, 2011 I worked with a salesman named Tim. I had been through some financial hardships right before needing a different car. Tim came out on the lot, introduced himself tried out several different cars with me. When I decided on a car Tim did a lot of work with the finance department and spent a week working with me to get the car at a payment I could afford after my financial hardships. Tim took the time to help me move stuff from my car that I traded in, put on the license plates for me, filled the car with gas and washed it so I was able to drive away in a new (to me anyway) clean car. Tim told me to call him anytime that i have questions or problems and when I do he is always good to return my call if he does not answer the first time. Tim also calls me from time to time to see how the car is running, if I have questions or have any problems. Vern Eide has certianly earned my trust, I will not buy from another dealership and I hope they continue to keep their friendly customer service. I will recommend Vern Eide and Tim (as the salesman) to anyone I know looking for a car. THANK YOU VERN EIDE!

Twoshea

Apr 13, 2012

Prompt, courteous reception at the dealership and the dealership is in a very accessible location. I felt Bryan was genuinely interested in acquiring me as a customer and I will definitely contact him when I intend to purchase a new vehicle

a.gillette

Apr 12, 2012

I purchased a new car 10 months ago and had a great experience. This was my 4th Honda I've purchased from Vern Eide and my previous sales person was no longer there. I called to talk to a salesperson and was transferred to Randy. He was great to work with and helped answer all my questions and made the purchasing experience very smooth. After I had the car 3 months, a large pop spilled in the car at a fast food drive thru. I wanted to have the carpet cleaned, but wasn't sure how to go about it, so I called Randy. He set-up the appointment for me and made sure the carpet was cleaned and everything looked great. I was only charged $10 for the service! I was very impressed. Randy also followed up with me after my purchase and I know if I have any questions or problems going forward I can call him and he will help no matter how long it has been since I've purchased my vehicle. That kind of service is why I keep coming back to Vern Eide! I would definatley recommend Randy to any friends and family looking for a vehicle! Also, he took the time when I purchased the vehicle to make sure I knew how everything worked and even took the time to set-up my hands free for me.

BCorlett

Apr 12, 2012

This is my 3rd car that I have purchased from Randy Finch, and he has provided great service with every purchase. My most recent purchase was not really a planned purchase, but Randy got all the details together for my purchase, and the process was seamless. I am not sure where Randy stands in the pecking order, but I think he should be looked at for a management position.

bklenken

Apr 12, 2012

Bryan is alway great...friendly and always very helpful. We have referred friends to Bryan. The overall dealership at Vern Eide is outstanding with excellent customer service.

Bplooster

Apr 12, 2012

Randy was a huge help when I came in to purchase my Honda Civic. He stayed after hours to make sure I got everything I wanted and helped make my budget work with monthly payments. I would reccomend him to anyone looking to buy a vehicle.

cammann98

Apr 12, 2012

My family and I have purchased many vehicles from Bill Whempner and he is the best! He is very honest in telling you what vehicles are and what to expect with them. He follows up and does lots of research for you too so you can make the best decision for what you want and need. No need to go anywhere else than Bill Whempner at Vern Eide!

coolbabe219

Apr 12, 2012

Bryan was very good at finding the right car for my price range. I felt he really gave me all the options I wanted and was able to help me on making a smart decision. I will definitely be back to see him when my 3 year lease is up. Thanks Bryan!

ejouwstra

Apr 12, 2012

We were looking for a vehicle and we had very specific thoughts on what we wanted. Bill Whempner listened to all our wants and made us feel very comfortable. We left feeling confident that if at all posssible Bill would find "our" vehicle. When Bill called, we were pleasantly surprised to find that he had found exactly what we were looking for, including the color we wanted. We felt no pressure at any time during the whole process of buying this vehicle. Bill made the whole experience very enjoyable, we most definetly will be returning to do business with Bill again. We absolutely will be telling everyone we know about our great experience with Bill Whempner and Vern Eide.

holmeshonda

Apr 12, 2012

Bryan Thu is a very personable salesman, he does what he says he going to do, As long as I am buying vehicles and Bryan is a Vern Eide employee I will buy Honda

Kallen7156

Apr 12, 2012

Randy was more than accomodating when we arranged our purchase from the Twin Cities. Every detail was looked after and when we arrived, the van was ready and we were on our way in less than 5 minutes!

kasey.bickel

Apr 12, 2012

I had a great experience at Vern Eide and with Bryan Thu. He not only sold me my car, but made the process easy and has even taken time to help me jump it when I needed a new battery, and cleaned out my trunk in the parking lot when a mouse had gotten inside. Now THAT is going above and beyond the call of duty of a car salesman! I have recommended he and Vern Eide to others based on my very positive experience. He's a great asset in my opinion.

ktjo907

Apr 12, 2012

Always impressed with Vern Eide when we go there. The staff is so friendly & the atmosphere is very inviting! Not only do I recommend Vern Eide to everyone, I always recommend that they ask for Bryan Thu, because he is so great to work with. Can't say enough about this dealership. :)

Miadunn

Apr 12, 2012

Bryan made my experience with buying a new car very easy and stress free. I've never had a more positive experience when looking for a new vehicle. I told him what I was looking for and what I could afford and he found me exactly what I was looking for. I also have to say that the girl in the financing office did a great job as well. I couldn't believe how pain-free and quick the process was. I drove all the way from Kansas City and I would do it again in a heart beat if the process was this stress free!

momofa2z

Apr 12, 2012

Bryan was wonderful to work with. He was polite, knowledgable, helpful and very patient with me when I couldn't make up my mind! I will contact him again in the future and I will continue to refer my friends to him, too.

Phantz84

Apr 12, 2012

I went into Honda knowing what I wanted. When Randy approached we shook hands introduced each other and went to his corner spot. I told him exactly what I wanted and he did exactly that. Randy was very helpful and was patient with me and everything we had to get token care of. I will recommend his name if anyone looks into buying a Honda. Go Randy Go Honda

racer25

Apr 12, 2012

Bryan ALWAYS greets us by FIRST names & is ALWAYS so helpful no matter what we are there for. When I bought my Ridgeline new almost 6yrs ago I was Bryan's first new vehicle sale & boy did my husband make him work for it, my husband kept making Bryan go back to the manager till we could FINALLY get to a reasonable dollar amount. We drive over an hour just to do service at Vern Eide & we have truly have not really had an issues that Bryan has not been able to help us get taken care of. He really does go above & beyond for his customers. It would sadden us if he ever thought to leave Vern Eide. You don't find many sales people that truly care like Bryan does about his customers-it's more than just a job to him!!!

rld11311

Apr 12, 2012

Brian Thu was more than just a salesman. He helped us link our cell phone into "hands free" mode. He also showed us in detail all the new stuff our CRV came with. I recommend keeping this employee happy!!!!

trichter

Apr 12, 2012

We've enjoyed getting to know Bryan. We've purchased two vehicles for our kids and will be looking to purchase a Honda for ourselves soon. We will work with Bryan again. Bryan has always remembered us when we enter the dealership. He's always been honest with us and seems sincere in helping us find what we want. We also don't feel pressured with Bryan, which means we'll buy from him again as soon as we're ready.

yvonne oppold

Apr 12, 2012

i like working with brian thue. he knows whats going on and can answer or find the answers to any questions you have. i highly recommend to anyone

Amy Hupke

Apr 11, 2012

Last fall I contacted Randy Finch at Vern Eide looking to refinance my vehicle due to a recent divorce. After checking my information, Randy advised me to wait and build my credit back to workable rating. I appreciated his honest opinion and thanked hiim for NOT rushing me into a financial disaster. Again, after the first of the year, I stopped in Vern Eide on my way through Sioux Falls. I wanted to see if there were any options for me. Randy once again collected my information and advised me that I was now in a better situation financially. I was interested in improving my current vehicle situation. I needed to possibly drop my monthly payment a bit but my real need was to find something that allowed me to get better gas mileage. After discussing a few different options, Randy went to work for me as he found the best possible option. I had to leave early due to work and asked Randy to call and let me know the status of my situation. Driving to work, Randy calls and tells me the great news that, by working with his boss, he was able to put me in a 2012 Honda Civic and also leasing was the best option. I truly appreciated the fact that Randy was concerned about my financial situation and helped to find what worked best for me and my kids rather than just selling a vehicle to make money as some other salesmen/dealerships do. I have had great success working with Vern Eide and Randy Finch and will continue to use them to purchase future vehicles. To top of the deal, Randy made a special effort to deliver my new vehicle to me 90+ miles away...right to my driveway and drove my old van back to Sioux Falls for me. This is NOT the first time that Randy has went out of his way to help us with a vehicle purchase. I believe this is the third trip that he has made to help my family purchase a vehicle from Vern Eide. As a single mother with two kids, time is very precious to me as I have a full-time teaching job along with officiating athletics from Aug-March. I am NOT afraid to share with others of the positive car buying experiences I have had with Randy and Vern Eide.

annika09

Apr 11, 2012

First time buying a vehicle from Vern Eide. From start to finish I felt 100% confindent in both what I was buying and who I was buying from. Met with me several times to discuss what the best option for me was, not what he wanted to sell. My next vehicle will come from Vern Eide.

bbradfeldt

Apr 11, 2012

very cordial and efficent. Answered all questions and went of their way to make sure all my needs were met. Good selection of vehicles on the lot.

Beth.Clark

Apr 11, 2012

Randy went out of his way to offer multiple options for me to consider after my car was totalled. He kept at it until he found one that I liked. He even delivered it to me personally for a test drive. The orientation I recieved to my vehicle was detailed, friendly and non-threatening (I am not techy at all)! The first (and only) visit to the body shop was also a refreshing experience. Randy made sure they were expecting me (and aware of my tight schedule on this particular day), and the staff treated my like a queen - I felt like I was at the spa! I would definately refer any of my friends and/or family to talk to Randy if they were considering a vehicle change.

danhight

Apr 11, 2012

Bill did a fine job with contacting us and providing the type of vehicle we were looking for. His service was 5 star and so is the dealership. Of course I would have liked to bought this vehicle a bit cheaper! We look forward to doing business at Vern Eide again some day.

Earl Sherburne

Apr 11, 2012

Bill was very easy to work with and very helpful in understanding our needs. His knowledge of the automobile and his people skills were exemplary.

hardie77

Apr 11, 2012

He was very helpful finding the right mini van that would fit our needs and budget and also with trade-in of our used vehicle!

JS506

Apr 11, 2012

Purchasing my Honda from Bryan was an overall great experience! He took his time with me and found exactly what I was looking for! I will be a repeat costumer. He made me feel comfortable with the whole process! Thank you Bryan!

sarahjastorff

Apr 11, 2012

Randy was great to work with. He was able to get me the vehicle I wanted at the price I wanted to pay. I would definitely buy a car through him again.

steelerj

Apr 11, 2012

I called Randy and told him what vehicle I was interested in and he immediately got the vehicle ready for me to look at and test drive. Randy worked out a deal for me to trade in my previous vehicle and worked within the budget I had. Everything happened smoothly and quickly.

annaguevarra

Apr 10, 2012

Julian is a great salesman! He took the time and effort to explained all the details since I was a first time buyer! Very Honest!

brd_lsn

Apr 10, 2012

I would recommend Julian to friends and family because he does not pressure you to buy a car. Julian is all about doing his clients right by not trying to sell you something that you do not need and more importantly he works within your budget to find you the best available vehicle for you. The most impressive thing about Julian is that he is willing to go the extra mile to help me and my wife while we were at Vern Eide. For example he washed and vacumed my wife's car & in my opinion that is pretty impressive. But that's not al--he noticed that my wife's car had some paint marks from another persons vehicle. Julian then took her car back to wax and buff the areas of paint off her car. I have never had a sales person do that for me. That is what makes me say I will definently buy my next vehicle from Julian. By far this was one of the most pleasent experiences I have ever had while buying a car. Julian truely listened to what we wanted and needed. He went above and beyond our expectations and he helped us get the best auto for our family. Thank you Julian!

crhansen

Apr 10, 2012

Randy is a very helping salesman. He found me exactly what I was looking for and the sale was fast and friendly. I would definetly recommend Randy to all of my friends buying a new or used vehicle.

crv2003

Apr 10, 2012

Julian is great to work with,he is the reason we keep going back to buy cars from Vern Eide Motorcars.Thank You Julian for your great work.I would definetly recommend Julian to all of my friends.

dennishusman

Apr 10, 2012

Bryan was very easy to work with, he wasn't pushy when I was checking out the Camerys at Billions. Next time I go to look for a new car, I will look for Bryan.

deuce3309

Apr 10, 2012

Randy was great to work with, as usual. We have dealt with him before and were very satisfied. We chose Vern Eide for 3 reasons...1) Honda Product 2) Service 3) Randy.

eagraff

Apr 10, 2012

One of the greatest things about my car-buying experience was Bill's approach. I did not feel pressured in the slightest, and there were no sales staff waiting to approach the minute we entered the lot, which is not something I can say about most car dealerships in the Sioux Falls area. I felt like the approach was timed well - when I was becoming more interested in the vehicle and at a point where I felt comfortable discussing the possibility of a purchase.Additionally, the ease with which Bill handled the transaction from initial interest to purchase was impressive. I felt comfortable with the experience on the whole, and I would highly recommend Vern Eide to anyone looking for a quality vehicle and equally quality customer service.

jcmdkumc

Apr 10, 2012

Randy was straightforward on what deal he could make and what he couldn't . He tried to give us an honest appraisal of what our van was worth in trade and how much we would need for a new one. He has followed up after the sale to see how everything worked out.

JenKemp

Apr 10, 2012

Bryan listened to my needs and watched for the right vehicle for me. When he found a match he immediately called me. I appreciated his patience and attention to detail. He truly made buying a car easy. I'd buy from him again!

Joe-Aleta

Apr 10, 2012

After we bought the car and got it home, we noticed a large paint ding on the hood. When my wife brought it in for Bill's manager to look at, he immediately said that was the best they were going to do. I had to threaten to return the car and cancel the sale before Vern Eide would properly fix the ding. That is not the way a good dealership should work.

kdunn101

Apr 10, 2012

well customer service that bryan provides is just amazing i have now gone to him twice and will keep going. keep it up i have talked to a few friends and i recommended him because i felt i wasnt forced into buying a car. he stuck with what i was wanting in for monthly payment and will continue to go to bryan thu great salesman.

kyliemhanson

Apr 10, 2012

Had awesome customer service from Bryan! Was knowledgable and very friendly. I have worked with Vern Eide Honda for many years and think this has been my best experience yet! Even believe I made a friend in the end! THANK YOU!

leesather

Apr 10, 2012

Living at some distance from Sioux Falls, I consult with Bryan Thu regarding my car purchases. I give Brian the highest rating because he is easily the most knowledgeable car salesman I know. I do my own research but check with Bryan to verify. He always affirms and enhances the data but more importantly tells me why I will enjoy the car he recommends. His skills are only surpassed by his good nature, his genuine care for the customer and his loyalty. And he is trustworthy. I highly recommend him to assist anyone who wants a very pleasant purchase experience. - Dr. Lee Sather

saraann78

Apr 10, 2012

This was my 2nd purchase from Vern Eide Honda and Bill Whempner. Great experience again! Thank you to all the staff for the for everything. Sara

variang

Apr 10, 2012

I have never heard of or had a good experience with Condon Honda in Sioux City IA where I live so I travelled to Sioux Falls... I bought both of my Honda'a from Bryan Thu... When I bought my Accord I walked in and decided too pick the youngest salesman I seen... Well it was Bryan... He was good to me and so I returned to buy my Pilot 5 yrs later... Good guy and has taken care of me...

damjy92

Apr 9, 2012

My family has been dealing with Julian and Vern Eide Motorcars and it has been a very friendly relationship all these years. There are three drivers in my family so I have to rely on someone I can trust when it comes to my family' automotive needs. Julian is a true professional who will not lose his integrity over a car deal. I would highly recommend Julian to anyone that is in the market for a vehicle.

dboanca62

Apr 9, 2012

I am a customer of Vern Eide and have been very pleased with the service and experience that their staff had to offer. I have worked with Julian N. in particular, and have to say the service he provided was exceptional. He is very knowledgeable, efficient and pleasent to work with. I felt like I was being treated like a person and not just another number. I highly recoment Julian as a salesman and this dealership for all your vehicle needs.

merisa

Apr 9, 2012

Julian Nichifor was an awesome salesman! He helped me a lot and there was no pressure at all! He was very helpful and very friendly. I would definately recommend Julian!! HE WAS AWESOME!!!!

Rhonda T

Apr 9, 2012

My experience with Bryan was great. He is very personable and interested in serving his customers. Bryan is anxious to serve his customers. He was willing to go the extra mile to serve me, without being overbearing.

schiedel

Apr 9, 2012

Julian sold us a 2012 Honda CRV LX and we love it,this is our fourth CRV we have purchased from Vern Eide Honda and Julian Nichifor has always been our salesperson.We feel that Julian always answers our questions and informs us on all the details of the vehicle. We will look for Julian at Vern Eide when we are looking at a new vehicle in the future. We will and have been spreading the word to people about Vern Eide Honda and Salesperson Julian Nichifor. Thank You. Steve and Ann Schiedel Yankton,SD

YMOOS

Apr 9, 2012

This is the 2nd car I have bought from Bryan. The reason is hes knowledgeable, polite and works hard to please the customer.He has the patience of Job in teaching a senior citizen the technology, which is not an easy task. He is never condescending and gives as many time as is needed. By now he could teach school! Another reason I return to Bryan is hes accessible. He knows you and is as helpful six months down the road as before the sale. Lastly, I trust Bryan.

KateS

Apr 7, 2012

Jason Brooks was wonderful to work with from the first day we stopped to look at cars. He was the reason we decided to come back to Vern Eide to purchase our Pilot. Thanks Jason!

alauco

Apr 6, 2012

I am a repeat customer of Julian Nichifor and have worked with him for over 10 years. I am pleased to say that when it comes to customer service and needs he is exceptional. He does not try to convince you to buy a vehicle, he tries to fit the automobile to the needs of the customer. He is very knowledgeable not only in his product but in the competitor product. I have never felt like I had to purchase something, I have only bought because it made sense in my life and my needs and he always presents all payment options which makes it so easy. I definetly recoment him for a salesman and will always go back to him for all my auto needs. You will not regreat dealing with him and will be happy to have received such wonderful, honest service.

Anthony coloford

Mar 29, 2012

Called in to vern eide looking for new hondas, I talked to Howie lien and truely couldnt of asked for a nicer person. Everysingle question i had he had the answer right away. In the past ive delt with salesman making me feel dumb or trying to push me towards a certian car. Howie did not, he told me the ups and downs of every car i was interested in, It supprized me. In my mind by far the best salesmen i have ever delt with, if anyone ever asked me who to go to when looking for a car i will refer Howie lien.

StaceySmidt

Mar 19, 2012

The service I received was EXCELLENT! I mainly worked with Howie but also Matt in the tire department. They seemed to work together and got me in and out in 20 mintues for fixing 2 holes in my tire. Thanks a lot!

TrixieL

Mar 15, 2012

Couldn't be happier with the sales and service at Vern Eide. Top notch people. I'm always greeted with a smaile. I love my Honda CRV!

charlesmcn

Mar 5, 2012

I had given up, on trying to find a reputable dealership that cared about me and my family as an individual and a father. I needed a car that would be reliable and safe for my two daughters they not only delivered they went above and beyond what I could have ever expected from a car dealer..See Howie he will treat you like a person..Tell him Mac sent you..I love these guys.

GMR13

Mar 3, 2012

contacted quickly, but did not have the car we were looking for

pjnaffziger

Jan 16, 2012

Extremely welcoming and no pressure sales; answered all my questions. Validated my research that the CRV is a great product. Throughout the process Lee kept in touch & responded to my follow up in a timely manner - never felt like I was on hold.I look forward to the great service from the service department when the time comes for for routine work.Highly recommend starting your vehicle search with this dealership. I know I'll be back when the time comes in 8-10 years for a new vehicle.

Billyfrank

Oct 23, 2011

Excellent sales staff! Very knowledgable and helpful, without being pushy. I knew what I wanted and they listened! That is rare in a dealership. Truly top notch, I highly recommend!

baronmonte

Sep 2, 2010

Poor attitudes and service. Made an appt at 1:45 - when they finally got to the car at about 3:00 they informed me that my "appt" time is actually a "check in" time. Bought my first car with them in 1985 and just bought my LAST car this year. Never again. Poor dealership.

Awixon

Jul 8, 2008

I brought my 2006 Honda Civic in to Vern Eide for service. I had a loud rattle coming from under the hood. They told me that the block was damaged by the AC Compressor and the only thing I could do is order a new block for for big $$ and have them install it. I said no and they charged me a 100 bucks did no work and gave me my still broken car. I took the car apart myself and sound that the AC Compressor bracket had cracked and was rattling, ordered a new on for 30 bucks and it fixed all my problems. Vern Eide just wanted to take money from me and I will never do business with them again. Wish I could get my 100 bucks back.

tewebb

Mar 25, 2006

I went in to Verne Eide on 21st and Minnisota to look at a used vehicle. When I got there I was greeted immediately by a sales person who started talking to me profusely about the vehicle I was looking at. We went for a test drive and all the time he is telling me about how Verne Eide is a family owned business and takes pride in making their customers happy. I decided I liked the car enough to buy it, and got caught up in the moment. After the sale was over however, calls to the dealership because of issues I found (missing ashtray for example) got a very cold "I'll see what I can do" response and never a call back. They are very happy to sell you a car, but drop the ball when it comes to "working with the customer to keep them happy." I would not go back.