Used Cars for Sale at Victory Toyota Canton in Canton, MI

ML and EP

Aug 30, 2015

We have purchased several cars from Victory over the past few years and have been more than satisfied with the process, the staff, the service, and the helpfulness of all involved. Recently we were assisted by Mr. Kevin McCulloch who was attentive, knowledgeable, and followed up with whatever was requested. The entire staff, from service to financial and everything in between, has been a pleasure to work with. Thank you.

Bev Havens

Aug 29, 2015

I love my Highlander. It drives smooth and is reliable. It fits our active lifestyle. One of the reasons I am a repeat Victory Toyota customer is because of Steve in the Service department. He goes above and beyond to satisfy clients. Now I have another reason that I love Victory Toyota and that is my Sales person Kevin McCulloch. Kevin is attentive and a delight to work with. His knowledge is superb. Ask for him by name - you won't be disappointed.

Kiara

Aug 29, 2015

I will definitely refer everyone I know and tell them to ask for Kevin McCulloch!! Absolutely hands down the best experience I've had buying a car! Thank you for all your help and my new fabulous ride!

ron

Aug 28, 2015

hi i was very pleased with my visit and to have Monica Arnold help me with everything i needed thanks again you were awesome!!!

Holly

Aug 24, 2015

I recently purchased a car from your dealership and was pleasantly surprised how easy the process was. Normally buying a car is stressful. My salesman was helpful but Chad made me feel at ease with the entire process. Enjoying my car, thank you.. I'll send my friends your way.

sandy

Jun 10, 2015

I have gone to this dealership a few times for my oil changes and service needed for my car. They are always courteous, helpful and on time or earlier getting my car completed. If I go in the afternoon they have Annie there making really awesome sandwiches and cookies, water and coffee. The place is very clean and organized. Too bad I am moving to Florida and have to find a replacement there... I will miss you guys and gals...

Rav 4

Apr 10, 2015

Kevin was as excellent salesman he got me exactly what I wanted a Rav 4. I was not looking to get finance. However, Cat was able to beat my Credit Union rate, she is the best in the business.????????

No more Victory

Mar 12, 2015

Was treated very well while buying my new Toyota and service.However, after purchase the management could have not have been more rude or disrespectful. Will not be back.

Latisha Eccles

Feb 24, 2015

I will never go to another dealership.. I love this place they always make you feel welcome..From everyone that I had the pleasure of working with and even the people I didn't work with....Great place.

szhen

Feb 16, 2015

Great experience. Walked in not expecting to buy a car, came out with a new car after trade-in! Kevin is a great salesperson, very friendly and down to earth.

AJ Littell

Feb 12, 2015

By Far The Best experience Ive had when it comes to Purchasing a Car from A Dealership. As Soon as you walk in your greeted with nothing but open arms and Kind employees LEFT AND Right. Words can't describe How easy and Pleased i was When it came to Delivering My Car. You have to honestly go And Experience For yourself . My Sales Person was Deborah Lee (Just FANTASTIC) . She Made The Dealership Feel Like Home. Oh and They Have an Cafe and Lounge area Thats Really Nice as Well .. ITS A MUST GO MY NEW CAR : 09 g6 GXP / White

Brigitte G

Jan 8, 2015

I have had the pleasure of doing business with Victory Toyota for 3 years now! I am currently financing a highlander and purchased a Camry from 3 years earlier! Let me tell you that this dealer is in the top! My credit is not the best but they bent over backwards with the banks and got me financed. They genuinely strive for customer satisfaction and comfort! You do not feel intimidated or belittled when talking to the sales people. I had the pleasure of working with Deborah, James, And brandon. they all treated me like a person and not like a business transaction which is why I am a return customer. The auto shop is great too! I do my work with Lorne and he is amazing as well. With his funny humor, understanding nature he will go above and beyond to insure you are satisfied as well! I highly recommend this dealer for all your toyota needs! Thank you victory toyota!!! The only reason I have 4 stars for the buying process is because it was extremely difficult to get financing for someone establishing credit. But they made it happen when other dealers couldn't!

ToyotaFan

Mar 8, 2014

Please let your customers know in advance that you can not honor an appointment time! I waited over 30 minutes only to told the department was behind and I would not be able to be serviced in a timely fashion (approx 3 hours for routine maintenance). I was then told Saturdays are always like this and recommended I make an appointment during the week! Thanks for the heads up and great customer service!

Terry Mac

Feb 25, 2014

We visited Victory a couple of years ago and had a horrendous experience and were reluctant to go again and I actually wrote an e-mail, which is so unlike me, complaining but that did no good - about how Toyota's sell themselves and the dealer ship has to sell customer service. At the time the people we encountered were arrogant and condescending. I've worked in customer service and know how those impressions can ruin a business by souring a customer and his friends and family. But they do have a great choice of vehicles and we decided to go and look anyway and boy are we glad we did. Dan Armstong is an awesome salesman; down to earth and calm and treats you as a friend or even family member, took time to go over everything on the vehicle and never acted like we were wasting his time or he was doing a favor talking to us like the old Victory Toyota. Cat the financial gal was fantastic and worked us out a great deal so we did have a great experience. The gals at the front desk did a good job of looking up as we came in, acknowledging us and getting us to someone and /or told them we were there and offered water or coffee. What ever happened with the new change of management / ownership is definitely on the right track. I would go so far as to say since we were past disgruntled ex customers, there are probably others; so if so do yourself a favor and give then another try becasue this is a NEW VICTORY TOYOTA IN CANTON -- where something different is going on.

Lara's

Feb 22, 2014

At victory toyota in canton customer service was excellent ,from sales to management services was excellent..thanks Debbie,Jennifer and Cathy for your hard work .you guys were wonderful and very helpful.when. We step in. To your dealership you were. All very accommodating,our experience with you all was wonderful, again thank you . Your efforts are commendable, again thank you!

kim525

Feb 20, 2014

WHEN YOU NEED PARTS FOR YOUR TOYOTA OR SCION VICTORY TOYOTA OF CANTON IS THE PLACE TO GO.ASK FOR ASHLEY DEWITT, SHE IS COMMITTED TO GETTING THE CORRECT PARTS AS SOON AS POSSIBLE, YOU CAN COUNT ON ASHLEY SHE KNOWS WHAT SHE IS TALKING ABOUT AND KNOWS HOW TO GET THE CORRECT INFORMATION IF SHE DOESN'T HAVE IT. AL THE DELIVERY MAN IS ANOTHER GREAT TEAM MEMBER HE IS VERY ORGANIZED WHEN HE DELIVERS MAKING CHECKING IN PARTS GO MUCH SMOOTHER, AGAIN WE CAN COUNT ON KNOWING THE PARTS ARE ALL HERE!

terry53

Feb 19, 2014

Awesome, friendly well versed on the cars, features and financial options. Seriously like buying from family, no high pressure, just great help in buying a car right for you. The new Victory Toyota, where cars sell themselves and people make the difference.

Ginafinney

Dec 26, 2013

Paul was awesome! Great price onMy son's 1st car. Only dealer that was honest & had quality cars. Lots of trash out there... Bad exp until I meet Paul and VT. We will buy there again, fair dealer...

John D

Dec 14, 2013

My wife and I have been looking for a new reliable car for sometime now. I recently worked with Holly Bolton and she made everything about our experience of our purchase very pleasant. She was very professional, knowledgable and very nice to work with. I would highly recommend working with her; if your in the market for a new car. Thanks Holly from Victory Toyota canton. You will have our business again in the future!!!

Jenny A

Dec 13, 2013

Just wanted to make note of the friendly staff at Victory Toyota, the young lady on the phone Taylor was very knowledgable and friendly. Looking forward to the rest of my experience. Jenny A

Tammy

Dec 12, 2013

Just a quick note to let you know that the friendly service I received from Taylor Shaffer from the Canton Toyota store was very helpful. I had called to get some general information and she was very friendly, knowledgeable and helpful. It was a very pleasant experience.

Rhoda Irechukwu

Dec 10, 2013

I took my car for service and oil-change, and also to shop for a new car, and I was satisfied with the service. Very friendly people, especially Deborah Lee. I am still hoping to get financing for my next dream car - the corolla 2014! at the rate affordable to me.

Fred R.

Dec 5, 2013

Sales staff (Jennifer / Holly) responded well and on a timely manner to my inquiries on options and vehicle model availability. They had both cars prepared and ready for pick up as agreed to. They were very corteous and professional in their communication with me. I had my previous Toyota cars serviced at Victory Toyota with no complaints (reason why I choose this dealership to replace my existing Toyota cars). I have been dealing with Victory Toyota for the past ten years with no compliants. Good customer service.

Jesse

Sep 19, 2013

great service and very friendly. Had good selection of vehicles and was able to give me a good price for my car.

john hing

Sep 2, 2013

DO NOT GO HERE!!!!!!!!!! They sell a cars at full price and the car has miles on it.Sales manager will not work with the price. Worse type of person I ever met.He is a very rude person.

Go Tigers

Aug 15, 2013

I bought my car using the web site and was completely satisfied.

Berrilh46

Aug 8, 2013

This is my second RAV4 purchased at this dealer, both times the sales person and customer service were very friendly and helpful. Service Department was a different story. I have my vehicle service at a different dealer. I was informed by the sales person that service department was reorganized and it is better now. I will try it and do hope is better. Over all my experience with Victory Toyota is excellent.

JhadiMoola

Jul 29, 2013

Bad service unfriendly manager and expensive and unprofessional attitude. They are not so professional and the prices you pay are not worth the service dissapointing

jspartan

Jun 1, 2013

James Jordan was awesome in going over all the details of my car, even though, it wasn't a Toyota. He even told me what to look for mechanically and was so thorough I didn't need to have a mechanic look at the car. I love my purchase and the quality of service.

Pat Toyota owner

May 17, 2013

Easy in and out for the service department. Work done in promised time. Cost was reasonable. Loaner car offered at last service appointment.

Mirza

Apr 30, 2013

I am satisfied with my purchase at this dealership.they have excellent customer service. they have pleasant and friendly staff . i will recommend this dealer for any purchase or trade.

Mike Gray

Apr 6, 2013

The dealership is well organized and well staffed. All the staff are very knowledgeable and helpful. The building is first-rate and clean.

JJ

Apr 5, 2013

I had a great experience at Victory Toyota today.The sales person Don-Troll was exceptionally courteous and very efficient sales person .I was impressed when after the deal my daughter lost a small piece of her ear stud stopper,he took time and effort to find it from the crevices of a sofa she was sitting on ,he didn't give up looking for it even after when we gave up. This was beyond his professionalism.I would highly recommend Victory Toyota at Canton MI.

Toyotabites

Apr 5, 2013

Free oil changes, a big fat lie. Warranty for life, a lie. I paid $1850 for additional warranty but because I didn't get my tires rotated my engine and drivetrain warranty is now in void. The owner seems like a typical used car dealer a real con man. The whole concept is a big lie

Ernie M

Mar 27, 2013

The staff was great in all aspects. Jennifer, the sales person, found a Rav4 that met our needs. The after staff was very helpful in pointing out all features of the new car. Delivered car was as expected.

satish

Mar 17, 2013

I bought 2013 highlander on 3/16/2013. The guys were great through out the whole day. I had a very good buying experience with Don-Trell, Abby, and the rest of the staff at Victory. They were patient, helping and professional.

Shirley BR

Mar 4, 2013

My recent visit and business experience to your dealership was a good one; very professional, yet personable.

Ammaole

Feb 25, 2013

Hi I met Steve Penzien for my service of the car and to buy my extended warranty. I was pleasantly surprised by how patient he is to explain me all the pros and cons of the car warranty. The service for my car was also done very well. i strongly recomment steve penzien for his absolutely professional and honest attitude towards his service. Steve penzien is the guy you go to when u have any of your needs at victory.....Thanks Steve for such a great service

GKS

Feb 16, 2013

I'm a person with a lot of questions and already have most of the answers, and this dealership by cooperating amongst their memebers ,very quickly came up with all the answers regarding warranty, financing, sevice, operations and industry expectations for the class model chosen.

Richard Z

Feb 6, 2013

Recently, I purchased a new Toyota Sienna from this Victory Toyota in Canton. I had a very good buying experience with Scott, Dan, Abby, and the rest of the staff at Victory. They were patient, not overly pushy, and professional.

maohua liu

Jan 23, 2013

The whole process to purchase the new car is good

Hilary J

Jan 2, 2013

They were all very nice and friendly to work with. They explained everything. We will always go to Victory Toyota.

Rick and Carol

Jan 1, 2013

We did a lot of research looking for a new or used Land Cruiser and found the right color combination and price at Victory Toyota. Since we live 200 miles north of the dealer, our salesman, Fred, gave us superior service, and we were able to walk into the dealer and close the deal. Abby took us on a tour of the features of the car, and while we are still learning all that is has to offer, we are well on our way. Thank you.

S. P. Dimitri

Dec 21, 2012

From Michelle online to Brian Chance sales, Abby Sayo CRM, Robert Rosenau (parts) and the rest of management team what a nice 1st time experience! Great price,good trade value on our car and exellent delivery of our new Sienna. They took the time in all departments to make it clear understandable and pleasant for my wife & I. We feel very comfortable at this dealership. If your shopping Toyota this is the place!

Toyota lover

Dec 16, 2012

I was extremely pleased with Victory Toyota in Canton and the amazing, kind, and helpful customer service, especially Jennifer Raft sales associate. As I first time car buyer on my own, they made the process extremely easy and simple and explained everything thoroughly. They gave me the best deal possible on my new car and for my car I traded in.

BSRPR

Dec 7, 2012

I called sales person for an used SUV and got appointment for the next day, I drove 45 miles from place, met the sales person, they said they will bring the vehicle and came with the empty hands saying that the vehicle is already sold out. After talking to him for 5 minutes, then only he apologized. What kind of service they are doing to the customers? I had take 3 hours PTO from my work to take a look at the car and the car is already gone. These guys does not deserve any rating, rating 0 is perfect for them.

Thomas Proko Fisherman

Dec 5, 2012

I what to thank Holly B. for everything she did and also all the rest of the people at Victory Toyota of Canton that I talk to were great and very helpful thank you all for a nice buy time of my new rav-4

richard chekerylla

Nov 5, 2012

very helpful and courtious staff. they made buying a new vehicle a pleasant experience.

d_hawley

Oct 12, 2012

The sales department is excellent and outstanding in every way. The service department on the other hand has lost me. Over the past three years it has gone from excellent to bad. Long wating time lengthly check out time poor information flow. Not expecting me when I got there, very poor exchange of information from internet sechuling to service rep. WOW what else is there to say!

D. Kageff

Oct 1, 2012

We got a very good quote on a new Toyota over the Internet from Brian at Victory. He was courteous and responsive. We set up an appointment to see the car and possibly reach a deal but we didn't expect to drive it home that day. Brian had the car already prepped, the price was as quoted, and they found some good financing. As a result, we drove the car home that day. Brian is an excellent salesman, competent and low pressure.

duramaxdriver

Oct 1, 2012

Avg service. Nothing special. Way too long of a wait. Service guys standing around and no one knows where truck is. How hard is it to look at my truck?

azera1515

Sep 24, 2012

We purchased two cars from Toyota Victory, and we enjoyed both experiences. This dealership shows a culture of employees who understand your car needs and your budgetary needs. Both experiences were truly sign and drive.I am a financial person and usually am prepared to be tackled on the numbers but at this place once I expressed my needs they worked out a deal. Great Job and I love my new car!

Deaconmyoung

Sep 8, 2012

Great dealership, first class all the way. I purchased from Harold great guy very easy goung not pushy, I c confirmed my about in. the am. Which I thought was great. Courtney in seevice was very friendly.

blafleur

Aug 24, 2012

Jennifer Raft was my sales contact and was INCREDIBLE from the first conversation. She did not have my Scion FR-S in stock but immediately went to work to locata a car and get it delivered within 4 weeks. (whata GIRL!!!) Another area Scion dealer had put me on hold for 10 weeks with no results. Jennifer provided twice weekly updates until the car arrived. She did an outstanding job to explain the cars's functions and made my buying experience the best in 40 years! Thank you Jeniffer and Victory Toyota of Canton!

dzambon

Aug 20, 2012

The sales rep that worked with us was informative and very personable. The dealership as a whole was very nice and helpful in trying to get us the car we wanted at a decent price.

rross9000

Aug 16, 2012

Scott was very attentive and patient. Sometimes you simply have to look at a few models and get a feel for what you want before agreeing to make a decision that big. $25,000 is a lot of money, no matter who you are and getting the maximum for a trade not to mention a great deal on a new car is pivotal. Scott took the time to let me look at 4 cars before deciding what I wanted to go with, and this was after doing a month's worth of research before going into Victory Toyota. I'm sure if I needed to look at more models and take more tests drives, the team would have been happy to help. Abigail seems to really know her stuff already and she said she is new in her position. I appreciate that she was honest about it and it made us feel more at ease. She delivered the car very nicely and made sure to take note of any concerns. She also explained all the details of the sale and answered any questions. She was a delight. Jim stepped in to make a nice greeting. That personal touch made a huge difference. Since this was our second new car purchase in just 7 months, I feel like we were respected and welcomed back. I would have absolutely no issue with buying from this Toyota dealer again. Dontrell made the last part of the experience an easy one. He explained the papers we were signing and made sure we knew all about the extended warranty plans. Once we made it clear that we weren't interested, he didn't push it to the point of making us feel uncomfortable. Each individual person made up a different part of the experience and it was a great team effort. It's a long process to buy a new car, and one that can be exhausting. This wasn't one of those drawn out experiences, in fact, the conversation helped out a lot. I was even allowed to steal a balloon. I think that the team at Victory are victorious themselves...we will be back!

cnunez

Aug 12, 2012

They always take very good care of me.That's the reason why I keep bringing my vehicle back for service and the only location I will continue to bring my vehicle back for service.

MadameDiette

Aug 4, 2012

Peace of Mind! We are very happy by the way we were treated and the car we got from Victory Toyota of Canton. Ty's

sheldons404

Aug 1, 2012

I happened upon Victory, quite by accident (internet). From the time I was contacted by "Holly" (not sure which one) 'til I drove away in my new Matrix, I was treated very well. My questions were answered, promptly. The staff was aware of my "financial challenge" and worked hard to make the deal happen. I feel my trade in was fair. I'm looking forward to 3 years from now, doing business, again.

svetic_ls

Jul 21, 2012

Came from Illinois. Asked to describe the vehicle condition before i booked my flight, was lied to. Car had a side damage, where it needed to be repainted and the dent needed to be fixed. Michelle who was describing the vehicle condition on the phone, didn't even came out to talk to me after i was outraged by what i saw, even thou i spent 6 hours at the dealership. Manager Dan explained me that Michelle simply "didn't see it" and the deal is "take it or leave it". In addition the car only had one key. Fred, salesman, said they have no extra key at dealership right now and that they will mail me one as soon as possible. Had to call several times before i did get it and nearest dealership asked for $120 to program it which no one told me about. This place was the biggest disappointment and the worst service ever!

clyon

Jul 12, 2012

The staff at Victory Toyota is very friendly and knowledgeable about the vehicles they sell. I would definitely recommend this dealership to everybody and the service department is also very good at listening to the customers needs and taking care of the customer.

bevbev

Jul 5, 2012

I had a really good experience at this dealership. I went to Dunning Toyota and I didn't feel as if they cared one way or the other if I purchased a car with them, Canton was different, they did an excellent job and went out of their way to make sure my purchase experience was great! I would highly recommend this dealership and my sales person, Lt. Dan. Holly showed me all the features of my car, I didn't expect that and I got a free safety kit! Purchase your next toyota with Victory!

josephtochtrop

Jun 24, 2012

Extremely knowledgeable and friendly, gave me top dollar for my trade, and kept me informed during the finance process. I brought my two and half year old daughter and he entertained her as well with little toys to play with as daddy shopped the lot. Very customer friendly at all times. Would recommend this dealership because from the manager, financial services, sales staff, and the receptionist always made me feel comfortable with absolutely no pressure and worked hard on my behalf to ensure my needs during the purchase experience were exceeded. It was refreshing and fun. I look forward to future purchases with Victory Toyota of Canton.

arifshab

Jun 17, 2012

Dealer has awesome service, even though they did not had particular vehicle, but they manage to locate and delivered on time. It agree to compensate me the time i had to wait for my car. I would recommend my friends for sure.

Jelia1963

Jun 15, 2012

Jennifer listens to my needs and addresses them whenever I work with her. I never feel pressured when dealing with Jennifer. The whole experience is positive and professional.

dpo3ne

Jun 7, 2012

My wife and I came in on the spur of the moment, killing time. Jamar Daniels greeted us, as I would expect any Sales Consultant to do. But what impressed us was his care and concern for getting us into the right Toyota for our needs, without making us feel pressured. He was genuinely concerned about *us*, which made us stay longer at the dealership, and get almost to the point of closing a sale, even though we live in Orion Township, which is quite a distance away from Victory's location.Also, the sales consultants at Victory seemed to work as a team, which impressed me as very professional.Thanks for your time, Jamar. And congratulations to Victory for having such high-quality professionals on your staff!Sincerely,Dave and Cindy Ouzounian

lnorwood

Jun 6, 2012

I chose these particular ratings because of my wonderful experience with Will Hopersberger. He is a fine salesman who genuinly cares about his customers. He went above and beyond to ensure that I was satisfied with my purchase. Its rare to come across a salesperson of his nature. I am so grateful that we connected, and I can honestly say that I have a peace of mind with my purchase. Thanks Will! You're the best:). Lynn Norwood

sadikoli

Jun 5, 2012

My husband and I own two businesses and rarely experience customer service that meets our expectations. We both felt that Jason listened to our needs, was very accommodating and communicated effectively with us. We were both very happy with his customer service!It was excellent! The sales experience was more like a conversation, not a sales pitch, no pressure. He even came in on his day off to assist us. His manager Dan was also wonderful to work with. They both were concerned that my husband and I were very happy with the vehicle and the entire process. We are extremely happy with the service, sales process and our vehicle! Jason & Dan went above and beyond our expectations!

foster257

Jun 1, 2012

I want to say Thank You to all the staff at Victory Toyota for making my buying experience so easy and enjoyable.I traded in a 2007 Scion TC for a 2010 Scion TC. Michelle Reaume was amazing as my internet contact. She remained in constant contact to answer my many questions about the 2010 Scion and how the trade details would work with me living 260 miles away in Chicago. I encourage everyone to talk with the team at Victory Toyota to discuss the purchase of a used or new car.Mike FosterChicago

canylee

May 31, 2012

I dread looking for a new car. I was looking to lease a car and this was my first experience with Toyota. What a pleasant surprise. Scott Schindler was my salesperson.He was super helpful and easy going. He was very informative but not pushy. He seemed to know what I wanted. The process was very easy and the financial dept very efficient. I couldn't believe this could all be done in 24 hours. I would definitely recommend Victory Toyota and Scott.

pateldhaval

May 14, 2012

I have used Victory's service department for years. Finally bought a new Toyota. The service provided at the dealership is great. The purchase experience was smooth and not like my past experiences at other dealerships. I found the car I wanted and discussed what Victory needed to do to earn my bisness that day, 5 minutes later, we were done. Simple.Great customer service & a fair price, what else matters?

harttina

Apr 23, 2012

I guess if you don't have good credit they don't want to help you or deal with you. I put in an on-line application and I had to call them 3 times out of 4 to get an answer from them. And even then it was a ridiculous answer that was basically intended to blow me off so I wouldn't bother them anymore

84233387

Apr 17, 2012

Overall sales was great, never felt this in spenting money. They made me feel as if I was with close family members that I didn't mind buying something from, almost bought two trucks. They were super great!Thaddeus and Linda Haynie Brandywine

RIVEY

Apr 4, 2012

Thankyou so very much. Your team there all does an excelent job. Jennifer is an excellent salesperson always helping the the to customer to pick the car best suited to them. Sincerely Rachel Ivey.

cdaly

Apr 1, 2012

Good customer service. We needed time to think about our decision away from the pressure of a sales floor, and Dan and Scott gave us free lunch coupons.

cnunez

Mar 17, 2012

Yes, I would recommend this dealership because they took very good care of me and granted my requests accordingly.They were attentitve and were respectful of my time at the dealership. A truly, pleasant experience.Thank you.

pattyszymanski

Mar 1, 2012

I have come across many other car salespeople (from other car brands/other Toyota dealerships) that make promises they cant keep-she doesnt make promises-she just delivers-actions speak louder than words. Her actions prove that she is on top of that mountain solo delivering five-star service with a genuine smile. Her demeanor while calm underneath is a driven, self-motivated, and professional salesperson-I have just three words: AWESOME! AWESOME! AWESOME!

L. Wright

Feb 26, 2012

When first walking into the dealer ship my husband and I were not greeted or helped. We had to ask for help from Jamar and while being helped excellent customer service was provided, and were kindly re-directed to another location in which the vehicle that I was interested in was located. We traveled to a Belleville location and were helped immediately by Corey. Poor customer service came in to play after we asked the manager Don-Trell for a second set of keys for the vehicle that he falsely promised. Haggling with the manager over the cost for cutting new keys, and repairs to the hood of the vehicle cause my experience to become unpleasant. The manager J.T. from the Canton location argued with my husband about repairs, to CR-V. Games and poor customer service from management really surprised my husband, and I. The agents were more understanding and helpful, and Steve the service manager was kind during the whole repair process.

2ashraf.e

Feb 26, 2012

Handled my particular situation well and took care of my car. Also, I thought the service rep handled the service needed for the car in a fair and reasonable way.

loveourcrinph

Feb 23, 2012

This was a great experience, opposite of when I walked into a local dealership! Though we had to travel an hour and a half to find "the car" it was worth coming to Victory Toyota for it. We love our used car purchase:)

animesh1k

Feb 22, 2012

I am very pleased with Brad Bianchi's active role in completing formalities for sales paperwork. Brad made it personal to get the vehicle for me. Thanks a lot Brad.

ken.is.shopping

Feb 21, 2012

I visited Victory Toyota of Canton because Toyota website said it won the president award. When I first went into the store, I could feel why they won the award. The building is clean, and people work there are all friendly and professional. Scott happened to be my sales person.He is a real nice guy and helps you to find a right car.I just relocated myself from Japan and was renting a car when I visited the dealership. When I was finally ready to purchase Prius and needed to return a rental car, he even picked me up at the airport! I was really amazed by how nice he is.He also listens to my girlfriend everytime we get a carwach there too.I will recommend him and Victory Toyota of Canton. Just give them a try, and they will show you what they can do.

vlucas42

Feb 18, 2012

Everyone was very friendly and helped me find a car. I would highly recommend anyone in need of car to go to Victory. I have some blemishes on my credit but they were able to find me financing.

djohn625

Feb 14, 2012

Gary was able to find a car that fit the description of what i was looking for. not only did this car work with my price range but it fit my criteria for miles, year range, & condition. you can say it was just because of what was available in his inventory but I didn't get the usual pushy salesmen run-around as other places. he didn't to sell me anything i didn't want & i ended up driving home in a 2010 chevy cobalt. he was friendly and flexible. I would definitely recommend his services :)

mctoyota4

Feb 14, 2012

I'm waiting on the search results for the Tacoma I've requested. I appreciate Victory honoring the pricing requested despite the omission of the destination charges in the quote.

fred thomas

Feb 9, 2012

Gary was extremely helpful in assisting me in finding a replacement vehicle that is good on gas,mileage, and reasonable cost. He was very patience with me as I struggled to make a final decision. Even after I purchased my vehicle, I needed assistance to set up the bluetooth and eTunes. Gary willingly assisted me when I returned to the dealership the next day. He also followup with me a few days later to ensure I was satisfied with my purchase. The 2012 Rav4 is much better than the older version (2004) that I was familiar with.

southena

Feb 2, 2012

I have been to more than 15 dealers in search for a good new car, and this dealership is the best one that I have ever seen. The sales consultants are really really friendly and supportive. What I like about this dealership is that al of the consultants are really professional they know what features the toyota cars have with different models. Most of all, the service is definitely a super star. I came to this dealership driving my girlfriend's car, and they even cleaned her car for me ! It's such a good service! BEST DEALERSHIP EVER.

rayray18

Jan 29, 2012

We went to the dealer because we received a letter from them about a trade in offer, but after we got there, we have to waited for a very long time, and the the salesperson disappeared after 5 minutes, after long waiting, we got another person, that was really an unpleasant experience. In their letter,they offered a cash for gas for coming by, but then they refused to give the cash. I do not think I am going to buy cars from them anymore.After they heard about the complains, they tried to fix the problem, which is good, so I think their Customer Service is good, at least they cares about the feedback.

remiyi

Jan 28, 2012

The sales guy need more authority from their manager. It took too much time to involve the manager for decision. And there're only two managers, overloaded by either sales guys or customers, especially at weekend.

MBruzzano

Jan 10, 2012

The team was very committed to making sure the price reflected all the converstations we had and went out of their way to ensure we were completely satisfied. It was a very pleasant experience to work with Ivan and Josh. They were responsive to all our questions and clearly committed to great customer satisfaction.Thank you!

Wendipl

Jan 10, 2012

Jennifer was wonderful to work with. I would refer anyone seeking a Toyota to deal with her and only her. She was informative and not pushy at all. My husband and I had a great experience in purchasing our new 2012 Camry Hybrid. I love my car, and I am so pleased that I had such a great sales person. Wendi Diacono

Mary Sunshine

Jan 9, 2012

I don't like shopping for new cars, I don't like salesmen and I've never met a car salesman I've liked...until I met Jason. I went to Victory Toyota looking for a comfortable car with great gas mileage. I drove the Prius and really liked it, then I drove the Camry and fell in love. I wanted the Prius hybrid technology but the comfort of that Camry was undeniable. I left torn between two cars. Jason called me a day or two later and told me that they just got a 2012 Camry hybrid in if I was interested. I was sold before I even made it back to the dealership! After I purchased the car I had a navigator problem, I called Jason, he didn't know of existing problems with the navigator and told me to bring the car in anytime. Later, that evening, Jason called me. He said he had more time to talk to me about the problem I was having and asked me to explain in detail. As it turned out, there was nothing wrong with the navigator, I had to either pull over to use it or use the voice activation. Sorry Jason, you did explain that on our test drive and again demonstrated how it worked on my new car when I came to pick it up...I forgot. Anyway, the point is he went out of his way to call me, spent alot of time on the phone with me and saved me a trip back to the dealership over the holiday. He really does care. This is the happiest I've ever been. I love my car!!!!!Thank you Jason!!!

dmello

Jan 6, 2012

Jennifer was great to work with. She is very knowledgeable about the cars. She is not pushy and works with you on getting a price you are happy with. She also gets the best rates around for you. I am very happy with my car, deal and service. I will be telling all of my friends and family to see Jennifer Raft at Victory Toyota of Canton.Thanks for very thing!Simon D'Mello

chris2012

Jan 5, 2012

Scott, Lyndsay and Vijay were all very kind and helpful during the sales process. They answered all of the questions that I had and I feel that I got a very good deal on my used car. I would definitely recommend them and the Victory dealership to other people.

dorisk2

Jan 5, 2012

Josh was a very knowledgeable and friendly salesman. This was the first new car I have ever bought strictly on my own and Josh took my through the paperwork very efficiently, explaining everything as we went. I thought the price of my Camry was reasonable. Since my old Camry was totaled in an accident, I was very glad to be able to drive my new beautiful red Camry home the same day I went to the dealer. I took my old 2000 Camry to Victory Toyota for service, so I am very familiar with their good record.

hotduck

Jan 5, 2012

I am very happy with this dealership. Jennifer Raft made this purchase very simple. I am from Toledo and saw this car online. After 3 weeks of looking in a 150 mile radius at other vehicles we came back to the one we purchaced. Jennifer responded to my emails and and negotiated a price I was very happy with. I had problems with other dealerships in there customer service but not here. Jennifer Raft made my wife feel so special in getting this car (including putting a red bow on the hood) that it did indeed make this a special Christmas. If there is a better place to buy an automobile I would like to know where. Thank you Jennifer. Richard and Barb

rambme

Jan 5, 2012

I came in today to get the oil changed in my 2008 Prius and I had a wonderful experience. Anne was very helpful and went through a detailed sheet afterwards about the current state of my car. The service was also very fairly priced - I was quoted for $35 when I first came in, and they charged me $31 since it didn't take as long as they thought it would. The staff at Victory Toyota were very friendly and honest!I recommend anyone in the area (especially if you are from Ann Arbor), make the trip to Victory Toyota - it was well worth my time and money.

Roseboro

Jan 5, 2012

I would recommend this dealership to others because of the warm friendly welcome that I received upon entering the office. I was not prepare to actually purchase the vehicle because of my situations at hand. Needless to say I was prepare to search, ponder my thoughts, gather my notes for another dealership visit. I was even thinking of not getting a vehicle at all; knowing that I needed some transportation to get from here to there. Mr. Jamar Daniels is a nice gentleman and tried his very best to do whatever within his powers to help me. I felt like he had some empathy for me and understood what I was feeling and going through without elaborating too much. Mr. Daniel Perez was very helpful and understanding and I appreciate them both for all that they have done to make this transition as easy as possible for me.I want to say thanks to each of you and Ms. Lyndsay Hopper because I know for a fact that you all are very professional, helpful, understanding, kind, gentle even in a Business of selling vehicles and dealing with all kinds of people from different walks of life.For this I'm very appreciative, grateful and once again I thank you because you guys have made me very satisfied.

whayes626

Jan 5, 2012

Paul Adam is not your ordinary salesman; he seems genuine when he is telling you about your purchase. He has great follow up; he answered all of my questions which made my car purchase seamless. I am definitely recommending my friends, family and co workers to him. Lisa really surprised me when she called me to return me to the dealership because she had gotten me a lower interest rate. She is very helpful and friendly. Great Job to the both of them, but Paul is definitely an asset to your dealership.Sincerely, Wanda Hayes

Yong

Jan 1, 2012

Scott Schindler was calm and friendly during the whole sale process.The price negociation process was fun and interesting.I would recommend this dealership to my friends.

mccreadie

Dec 30, 2011

The sales staff was very informative and the Finance ladt was excellent. I had a problem with vehicle after pickup and purchase and this was corrected without any issue

JJRitter

Dec 29, 2011

Very satisfied with the customer service we were given. They were willing to work with us in every aspect of the sale. I would recommend this dealership to other potential customers.

dus12tin

Dec 28, 2011

We had a fantastic experience at Victory Toyota. We traveled from Cincinnati, OH to purchase a RAV4 we saw online. The web listing did not have pictures yet, but we called and spoke to Jason Cowan who immediately took pictures and e-mailed them to us. We would not have made the trip if Jason had not gone above and beyond in keeping us informed of whether the car was still on the lot the days leading to our visit. He even called from home the evening before our visit. Once there, everyone was super friendly and Jason had warmed up the car for our test drive. He answered all our questions and adequately showed us all the car's features. We were worried about traveling so far to buy a used car, but Jason and the rest of the staff made it well worth our visit. We love our RAV4 and would highly recommend Victory Toyota of Canton.

josephfig

Dec 26, 2011

Paul and Ivan were fantastic. Very reasonable, responsible, courteous and dedicated. A wonderful experience. These two gentlemen are obvius loyal employees but also willing to hear your concerns. Thanks, Joseph Figliuolo III

plymelk

Dec 25, 2011

Scott was a no pressure salesman. I appreciated his approach. He listened to our current needs and delivered what we needed. I would recommend Scott and Victory Toyota to my friends and colleagues.

swarthout

Dec 25, 2011

The experience of buying from Victory Toyota has exceeded my expectations. All the staff that I had dealt with were exceptional! Scott "LT. Dan", my salesperson, and Lyndsay in financing, were a pleasure to work with, not only on the purchase of the vehicle but also were great to talk with, it was like meeting up with old friends. I enjoyed very much working with both of them. All the other staff that I encountered were also very friendly and thanked me for my business. I would highly recommend Victory Toyota.Thanks Scott and Lyndsay!!

kylechristensen

Dec 20, 2011

This was my first new car purchase, and the staff at Victory was extremely helpful in walking me through the process. Josh did a great job of answering my initial questions and explaining all of my options. Lindsey thoroughly detailed all of the financing options and we made sure we reached a package that fit my needs and budget. I love my new car!The only complaint is that they needed proof of income and utility bills, but forgot to mention that until after the purchase. It wasn't a big deal, but I felt rushed to get it to them because they likely forgot to request it beforehand.Overall, it was a pleasant experience and I have no major complaints.

rick

Dec 20, 2011

never having to search my pockets for my car keys what with key less entry & start is one of the reasons i love my new Toyota RAV4 Limited, another is its wonderful JBL music system it makes any drive a pleasure trip. my salesperson Scott Schindler (aka Lt.Dan) has been very helpful both in working with me so i could get the purchase deal i could live with and familiarize me with all the features of the car. the other reasons i went with Victory Toyota of CANTON were the free oil changes, car washes, and its convenient location to other places i frequently visit. i've taken advantage of the free car washes regularly and am always greeted with a warm smile, hand shake,and friendly conversation and when i leave a freshly washed car. i get very good gas mileage and yet the car has plenty of pep and get up and go, along with a very sound, quiet, comfortable ride. i would feel comfortable recommending Scott and this dealership to my relatives, friends, or anyone looking for a great new car.

Eicher

Dec 16, 2011

Jamar is a nice man and was very helpful in finding us the car we wanted. We went into the dealership just to get an idea of what is out there with all intentions of price comparing. My father is a 45 year veteran of ford motor company and A plan is usually a big factor in our decision on purchasing a car. Jamar was very pleasant and went over every detail of the purchase he was able to come close to the A plan discount and help us decide which model was right for me....I am not a techie, so to speak but he was able to help me sync my phone and play with the bluetooth feature, which is very important according to my teenagers. Thank you Jamar for not being one of those pushy sales man we come across at most dealerships, We appreciate the time you took with us and so far I LOVE THE RAV. We will be seeing you this spring to visit you....oh and to test drive that scion tc it looks like such a fun car.

cestmoi22

Dec 15, 2011

I'm in my early 20's and just starting out so naturally,it has been difficult to find a good deal on a new car.I've been to other dealerships where the employees were careless and some even down right rude.When I walked into Victory Toyota,everyone was friendly and positive.Tommy did everything possible to land me a brand new 2011 Toyota Corolla,my very first new car!!!!I definitely recommend Victory Toyota Canton whether you're looking to get established or just want a new car.This is a great place.They really treat you like family and put forth the effort to get YOU the best deal.

dontadow

Dec 15, 2011

This was a great car buying experience and a much better one than the last car I bought. Paul knew about the competing brands that I researched and was able to tell me the benefits of a Prius over other brands backed up with evidence. That made the buying experience easy. Also got some good discounts from Toyotathon.

steigern

Dec 13, 2011

I came to victory Toyota to buy a used car. After several attmepts at financing a used car we decided that it might work better to try and get me into a new car. The finance people, sales people and the sales manager all worked to try and get me approved. In my past two expereinces at attempting to buy a car I had not experienced someone working as hard to try and make the deal work. I was finally approved through my credit union and the sales manager dropped the price of the car in order to make sure i could afford the monthly payments. My salesmen was Josh and he did a great job of working with me. They were very patient and tried every possible option until I was able to drive off the lot in a new car. Over all I was very impressed with Josh and the rest of the poeple that were working with me on my attempts to buy a car. As long as I am in Michigan I will be buying from Victory Toyota and I will be spreading the word of how great the service is at Victory. I would not recomend antoher dealer besides Victory. They have set a long lasting impression on me after having many bad experiences with other dealers.

drtacoma73

Dec 8, 2011

Yes! Victory Toyota of Canton is a great place for Toyota vehicles,Customer service was amazing good,especially Jamar Daniels is very smart sales person,He was very friendly with us,our kids.He even delivered our new Toyota Sienna at our door, he took time to set inbuilt garage opener. I would highly recommend him for everyone who is interested in Victory Toyota.The place is very friendly,We are very happy with the new van we bought and the excellent service of this delaership.I am planning to buy my next new car from them.

feda

Dec 7, 2011

I really was satisfied with the my experirnce with victory toyota. The employee( Jason Cowan) was very gentle and friendly he worked hard to find us our request and to provide us with the best service. He was very professional , he answered all our questions. He made sure everything in the car was perfect , he even was so happy to help us transfer the kid car seat to the new car.

sripavanvarma

Dec 7, 2011

Brad was great as he followed up on the sale request and was on top of it even when I was out of station. My understanding is he had offered all that he can throw in for the additional complimentory items he can. Both of the above makes a difference in the sale. I was disappointed with the finance APR that was offered to me but the way Brad came through and tried to put a smile on my face is commendable and impressive.

bobthornton7

Dec 5, 2011

Even though I was looking at a used car that was headed for a wholesaler, and consequently was priced pretty low, Brad took time to let me drive it and even offered to drive it to my mechanic himself. When I called to tell him that I decided not to buy the car, Brad was completely understanding, courteous and professional. Overall a pleasant experience for someone who does not like shopping for cars.

aaronlaeno

Dec 4, 2011

Jennifer provided fantastic customer service and was able to give me a lower finance rate than my current bank. As a recent graduate, I would most definitely recommend her to any of my peers that have also transitioned into a full time job and are looking to purchase a car.Thank you!The Corolla is great!

Richard Dunn

Dec 2, 2011

when i walked into the dealership i was greeted by ryan with a smile on his face.i informed him of what i was looking for and what i wanted for my trade in and he made it happen.the best part is he went over and above what he had to and made my wife and i feel like we were a paying customer in stead of a number or potential quota maker.he listened and did his best for not only us but for the toyota company as well.i wish all of my car dealings were as pleasent as this one was. thanks ryan and i wish the best for you.

Julie Wood

Dec 1, 2011

My husband and I bought our daughter a used Corolla from Scott Schindler at your dealership a year ago. We were so happy with the experience that when we needed another car to replace our Prius which had been totaled, we went back to Scott and your dealership. We had bought the used Prius from a car lot and paid far too much. We knew from having purchased our daughter's car from you that this would be a fair purchase. Our original intent was to buy the used car that Scott had found for us, but he helped convince us that the new one was better suited to our needs. He spent a lot of time assuring that this was the right purchase for us and we will recommend Victory Toyota to our friends.

Murlipunjabi

Dec 1, 2011

We received excellent service from Will Hopersberger and Ivan Najera. Both were very pleasant to deal with and had great product knowledge. They spent lots of time to explain and offered very attractive sale terms. They went above and beyond. Though we just came to browse the showroom, and ended up driving the car witin few hours.

powers446

Dec 1, 2011

From the second I drove in Victory Toyota to the time I drove out in my 2010 tundra I was treated with the utmost respect. I drove in and started to look at a Toyota tundra and Scott schindler came out to speak with me. He was very knowledge able about the truck bumper to bumper. He was very specific about all the options on the vehicle. We sat down and talk about the price and I decided to buy the truck. He sent me to the finance department to meet with a very sweet and polite young lady to finalize all my loan paper work. She explained all my options and got me the best possible interest rate and options for my truck. I was very satisfied with the whole deal. I had the best experience buying my truck at " victory Toyota" that I have ever had buying a vehicle. Thanks for the excellent service.Thanks James Powers

Roderick Lake

Dec 1, 2011

My recent purchase of a new Camry was a great experience. Brad Bianchi was fantastic.He was very supportive and instrumental in facilitating a great deal, on my behalf.Don Graham, parts manager was also extreamly helpful and supportive. Victory Toyota has been my dealership of choice since 2007 and will remain so in the future. I travel a long way from Eastpointe but it's always well worth the trip, when I know that Brad, Don and the service department have my back. I can't forget John Lewis, he is Victory's best mechanic. Buying a car is something I do with great care. I research and do my homework before making a decision. Victory Toyota makes the experience easy and very enjoyable. I have been a loyal Toyota customer sinse 1986. Toyota has been and remains the best of the best. Thanks for for a great experience.Roderick Lake

Thekidoftha80s

Dec 1, 2011

The thing about this dealership and the sale guy I worked with is on my first visit I was interested in a 2011 scion tc but after working numbers it wasnt affordable on my end after I talked with jamar he told me he would keep and eye out for a older model scion tc and if he got one he would contact me so with that I just gave up cause in my past experiences with dealerships they say that same line but the thing is jamar kept to his word and called me in the following weeks with a 2009 scion tc silver with low miles so when I arrived we worked numbers and it worked perfectly the thing that stood out was the loyalty of jamar and how he came through for me and because of that he and I gain a friendship and I also gained a new family dealership all in all great dealership and jamar is a great salesman I will be returning for my next vehicle there

nikkimarty

Nov 30, 2011

Tommy was very pleasant to do business with and knowledgeable about the cars. He took the time to show all the details of the car, and offered to help us later if we had questions after we got home. Ivan was nice and very grateful for our business. It was nice to get a handshake from the manager of the dealership, as that has not happened before at this place. We have purchased cars at this dealership before and always get our service there too because we enjoy the employees, they are friendly. Derek in service is great. I do feel like I got a pretty good deal on my new car, but I only gave a 4 because you know you just never feel wonderful about spending that much money!

salltravel

Nov 28, 2011

My husband and I needed a car right away, since our 15 yr old van was totalled in front of our home. So we visited Victory Toyota of Canton to check out the different models available. Scott Schindler was very helpful to my husband and he test drove the Prius. He was also interested in the FJ so he made an appointment to bring me back so we could test drive it together. Again, Scott was friendly and answered all of our questions. We would definitely send our friends to Scott when they are car shopping. It was also great to "one stop shop", with Scott getting our AAA insurance for us and then delivering the car to my husband at our house that evening!

sisunt01

Nov 26, 2011

We were very happy with our trade in price and the price we were quoted on our sons new scion tc. Dan was very helpful in making our selection without being pushy. For us, it is very important to not feel pressured. They cleaned the car and filled the gas tank. The little extras make the sale that much sweeter. Thank you for making our 19 yr old son a very happy guy! We will gladly recommend Victory Toyota to anyone that is looking for a good car at a good price. Thanks again. Richard Kasperski

Patricia87

Nov 24, 2011

Michael was very articulate and helpful in assisting me in making decisions as to repairs needed and suggested options to make sure that the car would continue performing optimally.

lukesdonahue

Nov 23, 2011

Paul Adams was fantastic throughout the entire sale of my vehicle as well as the continued maintenance of it. Great guy and really made the place stand out in my mind.

mrizwan

Nov 23, 2011

I was looking for a minivan for my family as my old minivan was reaching its mechanical life. Tommy was very helpful and overall buying experience was very good.

bhavesh.surati

Nov 20, 2011

I bought a CPO Toyota Camry from the dealership 'Victory Toyota of Canton' this month and my experience so far has been very good. Mr. Vijay Patel from Sales has been very helpful to me right from test drive and vehicle selection to vehicle purchase process and insurance. He also followed up a couple of times later to find out how the vehicle is performing. I am happy with the service provided by the dealership and will surely recommend this dealership to anyone who wants to buy a new or used Toyota.

Mike Chu

Nov 14, 2011

In my search for a new car, I visited a couple of other dealers before coming to Victory Toyota, but as soon as I walked in the door I knew that this was service that I could look forward to. The salesperson that greeted me at the entrance (and ended up selling me the car) was very friendly, knowledgeable and, perhaps most importantly, constantly thinking about the purchase from the customer's point of view. He was extremely thorough in his explanation of the car's exterior and interior features, making sure to explain the practical use of each feature he highlighted. He also accompanied my wife and I on our test drives, providing helpful information on the car's interface and handling along the way. He was also very patient as we debated between different models and colors once we had settled on the build we wanted, whereas I always felt rushed at the other dealers to come to a quick decision on this major purchase. He was transparent and up-front with price, giving sound advice on the usefulness of additional options. Lastly, he introduced me to many of the managers and relevant staff at the dealership, making me feel welcome and secure knowing that there is such a warm network of professionals ready to help me whenever necessary. This is my first new-car purchase, and I can confidently recommend Victory Toyota to anyone looking for a spectacular experience.

George Micks

Nov 12, 2011

I visited your dealership to compare price on a new car with another dealership. Vijay showed me cars you had in stock, found answers to questions, Ivan explained pricing and finance options. They made if very easy to purchase a new Prius.

ladymixitup

Nov 12, 2011

We have been to dozens of other dealerships and none were as friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best deal and would recommend them to everyone. Josh went above & beyond to get us a good deal. I would also like to congratulate him because we were his first sale. Thanks to all.

ssjoann87

Nov 3, 2011

Ryan Clark exceeded my expectations for when I was looking for a car. I went into the dealership just to look at a future car, and ended up with a fabulous used car at a price I couldn't walk away from! Even though I was ready to give up because I couldn't afford the car I wanted, Ryan did everything he could to get the price I could afford.. and he did just that! I have recomended him several times to friends and family, and will continue to do so! Best decision I ever made was to goto Victory Toyota and work with Ryan Clark.

ayoolam_olaoye

Oct 31, 2011

A good sale man is one that listen and always willing to help.James was fantastic. The best auto dealer i have ever been to in my whole time in United State

Bomar Sprauer

Oct 25, 2011

Scott and Ivan were very upfront about everything (honest answers), friendly, and appeared to do everything possible to make a lengthy experience as pleasant as possible. Additionally, as I wandered around the showroom, other salespersons were helpful and friendly in directing me to where I wanted to go.

JEB61

Oct 25, 2011

Tommy and Ivan were great to work with; extremely friendly and courteous. They treat the customer with respect. For example they made a real effort to assess the value of my trade-in and didn't try to low-ball the number. I found the overall experience to be of a quality and customer service oriented nature. They even provided some pizza for lunch. Tommy introduced me to the entire staff all of which were extremely pleasant to meet. I look forward to the same treatment when I visit for service in the future. And most importantly, they made me a fantastic deal on a new Tundra. Highly recommended!

marvins9

Oct 24, 2011

Jamar gave us a great test drive and was able to answer all our questions, negotiated a great price, and delivered the Avalon like a new car. In addition, after we had the car a couple of weeks, we noticed a 1 1/2" tear in the lower rear seat leather. Jamar arranged to have it repaired at dealer expense. He also ushered us over to the Cadillac dealer in Plymouth and waited with us to make sure it was fixed right and we were satisfied. I highly recommend Victory Toyota and Jamar Daniels.

Psjackso

Oct 24, 2011

My experience with Toyota Canton dealership ideal. I am a first time buyer and Jamar & the Toyota team worked with me and was very patient while I made my decision. Jamar was a very honest sales rep and I do appreciate his professionalism and integrity. I could see myself working with this dealership for years to come.

shais

Oct 24, 2011

Jamar was so helpful with all my questions and very informative in his own right. When I first walked in, to the one-on-one in his cubicle, to the exit. The car purchase went very smoothly and I would definitely do business with you all again. Thank You for the experience.

redgirl1959

Oct 20, 2011

I have been a customer for quite some years with the purchase of 2 honda vehicles. In the year 2008 I purchased my most recent vehicle a CRV from the Honda of Cookeville, TN. Unfortunately this experience was not quite as smooth and satisfying as my previous one had been. It started when I received confirmation of my purchase contract being through a different financial institute at a different payment then the contract I had signed. At that time I returned to the dealership with the intent of returning the vehicle since this is not what I had signed and agreed to. The sales manager that I spoke to, who is no longer there, extended a compromise to me that if he calculated the difference between what I agreed the payment to be and what was now being told it was, which ended up being ($277.00) and they agreed to pay me that difference once a year for the 6 years of my loan would I agree to keep the vehicle. He then wrote out a Cookeville Honda Owes paper with the six years indicated owed. Well the first two years went off just fine. The problem began in the year 2010 when I went back (October) to receive that years check, and of course my sales manager was no longer there and I was referred to the Manager (Mr. Cooper) and there began a battle. I was confronted with a very rude, hateful, arrogant, liar of a man who blatantly pretty much refused to acknowledge my written document. After going around and around with him for at least a couple of weeks and almost having to contact an attorney, I was finally cut a check for the amount owed.Then comes the current year 2011 and once again Mr. Cooper was contacted and he began to yell at me stating last year was the one and only check he was giving me and that we had agreed that it would be the last, at which time I informed him that no such agreement was made and that yes I would be getting another check. At this point he hung up on me.Without wanting to repeat last years round I began an investigation of my own and found out who was the owner of this dealership. This found I then continued until I was fortunate enough to contact the right person, this being John Tyburski, who was surprised that I was able to track this but it was my Very Good Fortune to have found this man. He was kind, attentive, caring of my situation, allowed me to vent (and believe me I vented) without ever raising his voice or losing patience with me. I found him to be very understanding, concerned, professional and very reassuring that he would help me in the situation that I found myself in. I must say he definitely lowered my blood pressure and gave me a light at the end of my tunnel. He then referred me to Eric Kapo (spelling??) saying he was sure this could be handled. Within probably 15 - 20 minutes I received a call from Mr. Kapo who I then explained to him my plight and he assured me that this matter would be taken care of. After getting off the phone with him Mr. Tyburski called me again stating my message was delivered and I would be hearing from Mr. Kapo and I advised him that I had already spoken to him. This all transpired on a Monday and by Thursday of the same week I had my check in my hand and that same evening Mr. Tyburski called me to follow up and make sure everything was ok and told me to call at any time that he could be of ANY assistance.I have never been treated so well with such promptness and friendliness from a Corporation. I felt they were sincere and truly cared. I am very grateful and more then satisfied how this turned out. I was able to receive my check without ever coming in contact with the Manager I so much wanted to avoid. These two men had never met me and in fact are not even from the same state where I reside but treated me like a friend who honestly and truly cared to help. Words cannot even begin to say how I now feel. This experience confirms to me that Corporations when in the hands of good people will be there for the little people. Talking to both these men put my mind at ease and made me feel so much like I was talking to a concerned friend who would be there for me.Thank you Both So Very Very Much.Teri L. Vinson

sony1021

Oct 5, 2011

This is the most trustworthy dealership I have ever been to. They work with you, they don't rip you off. They don't make up something that you need on your car for repairs. I actually had my car towed in with AAA. Don came to me and asked what was going on, I explained to him that I had to jump start my car now twice in a week and now the truck won't go faster than 20 miles an hour. He immediately had his best technician work on it. He came to me about an hour later and advised that the fuse's had gone out and I needed a new battery but unfortunately he didn't have that part in and it was going to take two days to get the part in. I didn't have a car to get back and he new that, so he gave me his own personal car to drive, filled it up with gas and I didn't even have to refill it. No rental agreement which would of cost me at least 50 or 60 bucks and it would of never been as nice as his car. Brand new Toyota Camry. Now that's service. WOW!!!

kelleykicks

May 30, 2011

Absolutely the worst dealer I have ever dealt with. The car was all supposedly completely tested and checked out, but when the weather got warm less than two weeks after the sale and I found out the AC didn't work, their response was to suggest I bring it in and pay for them to fix it. The car also hesitates and sometimes stalls out until the engine warms up. Beware the shiny showroom and oh-so-friendly salespeople; I would have been better off going to a B dealer and having everything checked out by my own mechanic than trusting these thieves.

pjrrock79

May 16, 2011

I recently bought a used 1998 honda civic from Eric. He was a very good sales guy. He played the role very well when we were in the bargining stage of the deal. I had heard bad things about victory dealerships but had a great experience with this purchase. After my purchase I took the vehicle to one of my trusted honda guys who went through it and gave it the green light. No hidden problems they were very up front. Thank you.