Used Cars for Sale at Vin Devers Autohaus of Sylvania in Sylvania, OH

Josh Pelia

Oct 20, 2020

Vin Devers always exceeds expectations. This isn’t your average dealership. The customer satisfaction here is insane for every single department. For sales, everyone is amazing. I’ve personally always worked with Harry Shah and he’s always provided what we’ve requested, even after the sale. Him and Mike (the finance manager) are the reason why we’ve leased 4-5 vehicles and purchased two brand new vehicles. For service, same concept. You can walk into service and anyone you work with will go above and beyond your expectations, whether they’re a porter or a service advisor. My go-to has been Dylan McCance because he’ll always go the extra mile to make sure my experience was nothing less than phenomenal. For example, I came in for a check engine light on my vehicle. Not only did Dylan diagnose my vehicle within minutes, he also checked my alignment, my brakes, and when my last oil change was before I left. This is definitely my preferred dealership (I don’t live remotely close to it but they’ll still valet my vehicle) because of the fantastic customer satisfaction.

Deborah Coburn

Sep 20, 2020

Outstanding service from Dylan Mccane and the entire service department this past week. Traveling to Michigan with a Sprinter based RV our check engine light appeared. We were at the service department in the morning and the problem was quickly diagnosed and Dylan went a step further to confirm it was covered under the warranty. We were on our way that same afternoon and Dylan followed up to make sure everything was working and running smoothly. We would highly recomend Vin Devers Autohaus! Thank you again for a great job!

Kyle Kaufman

Sep 1, 2020

I bought my A6 about a year and a half ago. Just getting around to reviewing came in for my 20k service about a month and a half ago. Always a great experience!

Shadi Awad

Aug 6, 2021

Flew in to purchase a car under guaranteed terms that the vehicle was “flawless”. When I arrived, the car was far from that. Needless to say, I was extremely frustrated and feeling like this was another sales guy taking advantage of an opportunity to make a quick sale, but when the pre-own manager, Bryan, heard and saw the issues at hand, he took ownership and encouraged me to give him a chance to fix the issues. He went above and beyond, gathering his whole team and extended resources to work on the vehicle and had it looking up to a higher standard that was much closer to the quoted standards. Bryan made me feel like I was his most important customer and made my satisfaction his utmost priority. Bryan, thank you for your leadership and passion. It made a big difference!

Kirby Ai

Oct 31, 2020

If you need a car or have car trouble, this is where you want to go! My girlfriend and I were cross-country traveling in our 2017 Mercedes Sprinter van. About an hour outside of Toledo we experienced some van problems and could tell immediately it was something we needed to bring the van in for. We called the two dealerships closest to us but neither were able to get us in for the next few days. Vin Devers was the exception! They were a bit further but when we told them our story they went the extra mile to get us in that day! Thank you Jessie who was so kind to get that sorted for us! AND THEN Dylan worked with us the entire time... He had his team drive to get the part we needed and bring it back so the mechanics could fix our van that day. The entire time he made sure we were taken care of, keeping us updated every step of the way and even getting us a driver to grab a bite to eat. He went the extra mile for us MANY times, but the biggest was double checking to see if our broken parts were under warranty, which THEY WERE! Saving us lots of money. And a big shout out to the mechanics who worked so hard to get us back on the road that day — the van is working great! Car trouble is never fun but the employees at Vin Devers are truly good, genuine people. We couldn’t have had car trouble in a better place. Dylan in particular, THANK YOU. This guy is exceptional at his job! Thank you Vin Devers for the amazing customer service. You don’t find that kind of service very often anymore.