Donald Ellis

13 de sep. de 2016

David made the purchasing of my car very easyI would be coming to purchased another car soon

Aleksandr Goldberg

9 de sep. de 2016

everything was OK, Quality of Repairs is good, staff is very polite

RB

8 de sep. de 2016

Good experience. Aaron found the car we wanted and worked hard to complete the deal. Mike delivered the car in a thorough and professional manner and went over all of the features.

Nima Mobasser

6 de sep. de 2016

Dave provided an excellent customer service and experience. Much appreciated.

Donna Bourret

1 de sep. de 2016

As Always I am treated with respect & they listen to any concerns that I may have. In all the years I have bought vehicles there, I have nothing but praises for them.

Diana Kunin

29 de ago. de 2016

Steve Paul was amazing! The process was easy and he was great to work with.

Reza Sadafi

29 de ago. de 2016

David was great to work with. I will be recommending everyone o know to him

Sanford Woods

29 de ago. de 2016

I got in and out quickly which I truly appreciate. Thanks

Katayoon Nehoray

18 de ago. de 2016

Avi Menashe was great and he made everything so very easy.

Daniel Parra

11 de ago. de 2016

We have three Fords and have taken our service needs to both Vista and Galpin. The newly remodeled customer service area is much appreciated at Vista! Excellent service and attention from service writer "Ken" as always! Thank you, we'll be coming to Vista even mores for our Ford needs in the future!

Marykay Hager

9 de ago. de 2016

Love, love, love my new Fusion Hybrid. Buying couldn't have been easier and both Rich and Henry were so great. Will recommend dealership and salesmen...

Dean Thomson

4 de ago. de 2016

They replaced my battery but as part of the warranty they should have replaced the words "Fusion" "Titanium" and the "Ecoboost" emblem on my trunk lid but failed to do so. They only replaced the word Fusion, leaving the rest of the letters sitting on my passenger seat. I now have to come back in on Saturday to fix.

Hope Martinez

3 de ago. de 2016

Great job! Everyone was polite and helpful. ...............................

LH

30 de jul. de 2016

fast and efficient service by friendly and knowledgeable reps in nice new facility

Krisztian Szanto

30 de jul. de 2016

Great Dealer..........................................................!

Andrea Mcclain

25 de jul. de 2016

Our experience at Ford was excellent. We absolutely loved working with Todd Hochrad - he figured out just what we needed (a certified pre-owned 2013 Ford Edge) and gave us plenty of space to not feel pressured, which we respected very much. We're happy customers and would definitely recommend Ford and Todd to anyone in the market.

Judith Mclaughlin

24 de jul. de 2016

As always the service was efficient and thorough. Could not ask for a better team to take care of my 2007 Ford Edge with over 200,000 miles on it!

Larry Potasi

21 de jul. de 2016

What a great time I had servicing my car at your dealership. Everyone I dealt with was polite and courteous. There was no wait time for starting the service. My service advisor was excellent and so was the service. I will definitely refer this dealership for service to everyone. Thank you.

Stephen Kelly

20 de jul. de 2016

Had me in and out with a new battery in 15 min. Easy and fast.

Antonio Chavez

19 de jul. de 2016

I'm very happy with my purchase and the service I received.I had visited other dealerships before coming to Vista and wasn't happy at all with the service I got.Thanks for everything

Vista Ford

18 de jul. de 2016

Anytime I deal with Ken Neuhemer, its a painless and great experience. Thats the reason I come back to Vista Ford

Robert Carlson

18 de jul. de 2016

Through the years that I have been a customer, I have always received the best in service and attention. Thank You

Eric

18 de jul. de 2016

Closing out one lease and starting another was quick and simple. The staff was great!

Jay Berger

14 de jul. de 2016

Took my fusion in for an oil change and the door latch recall. The service advisor kept me informed on the progress. My car was returned to me washed. Not all dealerships wash your car. Oil change service is better than the quick lube facilities and the price is equivalent if not cheaper for the work performed.

Leonard Mazzuca

13 de jul. de 2016

Everyone is friendly and helpful. 3 hours for an oil change seems long, but nice lounge.

Michael Budge

13 de jul. de 2016

service was good but the check out personnel at the payment desk was abrupt.

Yuri Voronin

12 de jul. de 2016

Al Estone in the internet department was great; honest, straightforward and true to his word. I would recommend Al without reservation. Also, Peter in finance was very friendly and helpful.

Delvin Brooks

11 de jul. de 2016

I was informed of the inspection results on the brakes for my 2013 Ford Edge. Along with this the service advisor gave me some tips to reduce the morning brake squeal, which was my primary reason for having the inspection. Very timely and courteous.

Paula Mcnulty

9 de jul. de 2016

We purchased a Ford Fusion Hybrid. Danny was extremely helpful, but not at all pushy. We really appreciated that. We would certainly recommend him to friends. Also, the finance gentleman was very friendly and very efficient!

Patrick Lufrano

8 de jul. de 2016

I have bought all my vehicles from Vista Ford and will continue to do so. It is the best dealership!!

Victor Baines

7 de jul. de 2016

Friendly helpful sales staff and easy purchase - was part of the Costco Auto Program

Lisa

4 de jul. de 2016

I trust Greg Kennick. He is the best service advisor I have ever met- mind you I am old, so I have seen many. My truck has been well cared for by his direction- (my truck is old, as well) Trust is hard to find lately, Thank you Vista Ford.

Marc Wanamaker

1 de jul. de 2016

I needed a new radiator and I was quoted a proposed price but when I gotthe bill for the car, the price of the radiator was half of the original proposed price.That means they tried to get me a part for my car at a reasonable price. I appreciate thatvery much.

Rosalyn Glantz

30 de jun. de 2016

My gps screen, radio and all things on the screen went out. Nightmare! They replaced the computer brain at no charge and gave me a free rental to drive. What a great surprise! Thanks!

Adrianna Fiori

29 de jun. de 2016

Todd and Bill were very patient with me. I am very happy with my purchase

SteveG

27 de jun. de 2016

Excellent visit. Service rep was prompt as I arrived for my appointed time. Shuttle service was very helpful. Work done in a reasonable amount of time.

Kristina Grubbs

27 de jun. de 2016

Everyone was absolutely amazing. Lee, Todd, Peter. Everyone treated us like we were part of the family. Todd was awesome at keeping our son entertained during the entire process, as it is difficult for small children to sit for so long. This was by far the best car buying experience we have ever had! We will most definitely be bak and had already mentioned to our friends and family how amazing everyone is at Vista!

Jeffrey Goldbloom

23 de jun. de 2016

Everyone was great. The service rep. the receptionist and the shuttle driver were all great. thanks for great service

Louis Parrinello

22 de jun. de 2016

Dylan Nelson was a pleasure to work with, the sales process was quick and easy!!!

Daniel Kaplow

22 de jun. de 2016

everyone from top to bottom helped me - best car buying experience..

C Giordano

15 de jun. de 2016

Jesus is amazing. He is the greeter/check-in coordinator. Personable, cordial, professional, well spoken.... great team member.Jack as always was great. He made the whole service appointment easy, efficient and timely. He is friendly, informative and dedicated.Thanks!

Fred Lipsig

15 de jun. de 2016

service writer ken was very helpful and professional.

Greg Rowe

15 de jun. de 2016

Car was done timely, and under the quoted price. Great experience as always.

Corri Wolverton

15 de jun. de 2016

I leased a Ford Explorer Limited. Al Estone and the entire team were amazing. Loved Peter in finance also! They made the typical stressful car buying experience pleasant. The car was ready and gassed up in a timely manner in fact, it was out front waiting for me when I arrived. Nice touch! I'm sure most dealers typically do their best to make customers feel special but your team went above and beyond. Thank you Vista Ford!

Li Venturelli

14 de jun. de 2016

Great service. Friendly place. We are really love them.

Ronald Cooper

13 de jun. de 2016

I like say Vista Ford of Woodland Hills is a Excellent dealership too purchase your next Ford,Lincoln or Lexus.

Howard Halen

11 de jun. de 2016

Tiffany Cottrell is an irreplaceable asset. She took a very tough situation and solved it. She told my wife and I she would find a solution. She did!!!She performed with he upmost professionalism, grace, and most of all a warm heart. My wife and I were so very fortunate to be taken care of by Tiffany. Tiffany is a wonderful warm person.

Anarchy Post

11 de jun. de 2016

great dealership- got me in and out quick with a great truck

Keith Keitel

10 de jun. de 2016

Service is great, but I wish that I could schedule service on Fridays when I am off from work.

Howard Chester Horn

4 de jun. de 2016

We got a very good deal on the car. It just took a little too long to put it together.

Dennis Ogle

4 de jun. de 2016

The moment I entered the service department the customer service started with the "Hello, How can I help you" They not only catered to my needs and wants, but went the extra mile and called me back right away to explain other things that they found along with my problem I was bringing my car in for.My service writer Ken equals nothing less than OUTSTANDING!

Lari Bright

3 de jun. de 2016

I like to bring my Explorer to the dealer for service because I know it will be done right. A few times I was in a bind and took it to Jiffy Lube or some other quick place and both times the oil leaked onto my driveway. This time I felt like they were pushing me to buy tires when I really only needed to have them rotated. I declined and will keep an eye on them until I come again for the next service.

AC

2 de jun. de 2016

Brought vehicle in for scheduled maintenance. The staff was friendly and courteous. The new waiting area is comfortable. Service Techs found an engine "leak" on my vehicle. I overheard another advisor tell a different customer that he also had a leak. This made me a little suspicious that the technicians might be a overzealous in finding leaks in automobiles. I didn't have time to have the leak repaired. I'll probably get a second opinion from a different Ford dealership closer to where I live.

Chelsea Hill

31 de may. de 2016

Todd was very helpful and extremely knowledgeable. He presented us with an MKC which had all the amenities that I wanted at a price point my husband was happy with! We brought our 11 month old, who apparently does not love car shopping and Todd was very patient and even gave us baby sunscreen when we were out in the sun all day. I loved how warm and friendly Vista Ford was. I will recommend them to my friends!!

Jordan Nunnelee

30 de may. de 2016

Danny was great. No-nonsense and was not pushy at all. Even though we knew we were buying the 2016 Edge that we did, he was very helpful to explain all the features. Patrick was new down in the financial office but did a great job--even despite the fact that I was his second sale.

Noland Chhun

23 de may. de 2016

great experience at vista ford for my 2015 gt convertible oil change service. the TV set that indicates which car is next or ready is the best and smart feature that any car dealers should have!!! this feature let car owners who wait for their cars being service aware what is going on and how long to get to finish point! Noland

Lee Dibble

23 de may. de 2016

Amazing experience from the beginning to the end. Will absolutely be back.

Nicolai Strehl

17 de may. de 2016

Quick service Great New Customer ArenaFree Shuttle. This Time Perfect and much appreciated.

Marta Monheim

14 de may. de 2016

Ken Neumeyer was, as always, most helpful and responsive. Thanks for making the experience the best!

Deborah Ellis

13 de may. de 2016

Everything as stated. This was my service for 85,000 miles.

Renee Fillmore

12 de may. de 2016

This is my third time buying a car from Vista Ford. I will never go anywhere else. They are friendly, and they take the pressure off. They do everything they can to make the sales experience great. They want you to have the car that you want to have, so they make it happen. Love this place!

Timothy Murphy

10 de may. de 2016

I got the same excellent service for my F350 that I have come to expect from Vista. Thanks!

Patricia Love

10 de may. de 2016

2007 Navigator L sent to Vista w/ hoses worm out. I thought transmission crashed. Stuart explained the problem and helped me reset the air suspension, extremely patiently. We had a brake job and detailing-the car looks and drives like new. It is a lovely car.

Greigory Carlson

9 de may. de 2016

George was a big help and very friendly. I came in to look at explorers and was out of there by 10pm which was the fastest I'd ever purchased a car.

David Hunt

9 de may. de 2016

As always, thanks for taking such great care of our vehicles.

Marc Glassman

9 de may. de 2016

Aaron and Bryon, as well as Steve made for a good experience in leasing my 2nd car from Vista Ford . The car was a Focus Titanium .Thanks !

Kyle Stevens

8 de may. de 2016

Ken and John could not have made this process any easier. I have purchased many vehicles in my lifetime and this by far was the easiest. I got a better deal than I was expecting without even asking for it. No haggling, in and out of the finance office in 15 minutes. Couldn't be happier

Jan Mundale

8 de may. de 2016

I was late for my appointment by several hours but the service advisor said it was not a problem and had my car ready to go in less than one half hour.

James Svolos

6 de may. de 2016

I always use Vista Ford service department Ken Nazarian,Jeff Harkes and Bob Maxey are the best the team in the service department. Too bad your sales department can not be like it used to be!

Scott Keough

6 de may. de 2016

STAFF WAS HELPFUL, FRIENDLY, AND I WOULD CERTAINLY PURCHASE ANOTHER VEHICLE FROM THEM IN THE FUTURE

Anthony Gruppuso

6 de may. de 2016

I walked in knew what I wanted and he took it from there.

Barry Schehr

2 de may. de 2016

Ken Nazarine consistently provides excellent assistance in servicing my MKZ. I always leave feeling confident that I received the necessary service . He is a great representative of your dealership. PS the remodel of your dealership --looks great

Michelle Mustain

2 de may. de 2016

Easy - great communication- done when said it would be done Love this dealershipn

Tigran Chatschatrian

30 de abr. de 2016

Danny and John made it happen. Very cool and nice people, who know a lot about the cars and the business.

Cheryl Ina

28 de abr. de 2016

My recent adventure with VISTA FORD LINCOLN was an A+. My husband and I are loyalists to the Ford/Lincoln brand as well as this dealership. I love my Ford Fusion 2015. (this is my 2nd Fusion out of 4 cars leased.) My appointment was for oil/filter chg. & 2 recalls,& tire rotation. Ken N. took my car in right on time and the car was done in approx. 3 hours on a Saturday. As a courtesy my car was washed when I picked it up!!!!! What a pleasant surprise. This is customer care extraordinare!!!I was also greeted by my salesperson Henry P. and every salesperson who I came in contact with in the service area and Cashiers Office.We have bought many cars in the past and Vista is by far the best of the bunch!!! Regards, Cheryl Ina

Brittany Lallis

26 de abr. de 2016

Steve Paul was the most helpful car salesmen I have ever had the pleasure of dealing with. His patience and understanding was so refreshing and made this the best car buying experience of my life.

Adam Praw

23 de abr. de 2016

Everyone I dealt with at Vista was more than helpful, from Karen, to Paul, to John. I want to thank yuo guys for everything you do to make sure everything is quick and painless everytime I come in to purchase a new vehicle.

Jason Kissen

22 de abr. de 2016

Tall Paul, Lee and Hendrick were wonderful to work with. They were very insightful on helping me choose the right car and getting a good deal on top of it. Would recommend them to friends, family and colleagues and look forward to purchasing more cars from them.

Jennifer Selsor

21 de abr. de 2016

Al listened to what I wanted and got me the exact Truck I wanted at a great price. Everyone was helpful, Nice and pleasant. Beautiful comfortable newly remodeled offices. Buying process was excellent,. I have never seen better Bathrooms and the customer service is excellent. This is our 4th car with this Vista Ford.

Ramon Flores

18 de abr. de 2016

GGGGRRREEEAATTTT! JJJJOOOOOBBBBB ! TTTHHHAAANNNKKKSSS

Vicki Drake

17 de abr. de 2016

The staff was polite and friendly. The waiting room was new, clean, and had comfortable chairs. My car was serviced, washed and returned to me in a reasonable amount time.

Adriana

13 de abr. de 2016

I purchased a 2016 Ford Explorer. The service was great. I got exactly what I wanted. Thank you!

John Speciale

28 de mar. de 2016

We had a 2013 Ford Escape and just ended our lease and started a new lease with a 2016 Escape. We dealt with Michael Trovero in 2013 and returned to him this time to do our lease again. He was great. Always a pleasure to work with Michael.

Carol Monaco

24 de mar. de 2016

The staff is always helpful and friendly. Always use Vista for servicing and repairs!

Elena Efimova

21 de mar. de 2016

very good customer service, everything done on time

Leslie Louise Webb

21 de mar. de 2016

We upgraded my Ford Escape to a Lincoln MKZ ( our third car purchase) from Henry Pakhchian at Vista Ford. The experience was pleasant with no pressure and Henry was particularly gracious after spending an hour trying to run my social security after I providied him my husbands phone number instead, by mistake. ( Unlike my husband, who will never let me live that one down!)

Ali Vazirnia

21 de mar. de 2016

They were awsome. The price they charged was so attractive. I hope they don't loose money.

Haley Videckis

21 de mar. de 2016

I came into the dealer interested in a Lincoln MKC and walked out with one the same day. I worked with Danny who was very accommodating, kind, and genuine. I was completely satisfied with his service and I will definitely recommend him to all of my friends and family.

Haley Videckis

18 de mar. de 2016

I definitely would rate my experience buying my first car as 5 stars. Luckily, Danny was my salesman and he really did an incredible job. He was very honest and considerate of my time. He is definitely a person that will go out of his way to make sure you are satisfied. He gave me a really great deal on the brand new Lincoln MKC and I absolutely love my new car. I couldn't be happier with the service I received from him. Will be sending all of my friends to him when they are searching for a new car!!!

Marc B.

17 de mar. de 2016

We have been purchasing cars from Vista since 1986, we would not go anywhere else. Steve Paul provides the best buying experience, we recommend him and the Vista Ford family to everyone we know!

Pat Stankevich

22 de feb. de 2016

was in for recall work. all personel were helpful and friendly. have had all servicing on my car at Vista and have been satisfied. Please keep up the good work.

Lydia Dean

18 de feb. de 2016

Great experience all around! Loved our sales re--kind and didnt put the pressure on.

Jamey Ekerling

16 de feb. de 2016

My salesman understood exactly what I wanted and made my experience as quick and painless as he could!

Shawna Dopp

9 de feb. de 2016

Thanks to Henry, Chris and Nissim, I looked at, test drove and was out of there with a new Lincoln MKZ in about 3 1/2 hours. Fantastic price, fabulous car and so, so easy. The way getting a new car should be. The dealership is under construction for a remodel but it was still easy to get around and clean and organized.

Hila Mendoza-urzua

2 de feb. de 2016

Very easy process good professional people easy process I love my new car!!

Chester Rychcik

1 de feb. de 2016

Service Advisor was Stewart Henton. While waiting in the waiting room Stewart did announce that the vehicle was being looked at and a determination would be forthcoming regarding the fuel leak. About 1/2 hour later my name was called signifying my car was ready for pickup. I would have liked Stewart to have had a discussion with me regarding the outcome but instead it was listed on the invoice. Brought to my attention by the checkout person that I would need to bring the car back after 200 miles of more driving so that the dye placed in the added oil will then determine the degree of the leak. Invoice # 227138

Iriam Vasquez

1 de feb. de 2016

Tiffany made my experience at Vista Ford such a pleasure, I've been telling all my friends about it. She was amazing!!!

Ellen Bienenfeld

28 de ene. de 2016

all it took was an internet iquirey. Chris and David were awsome. They didn't bombard me, gave me info on exactly what I was looking for, not pushy, extreemly nice and easy to deal with.I got a C-Max SEL Love it so far.

Jim Swieca

28 de ene. de 2016

I would,'t go anywhere else but Vista Ford. My 2012 Taurus drives like A MILLION DOLLARS and the Vista Ford Technicians keep it that way! My 2005 had over 225,000 miles and drove like a million dollars also because of the service at Vista Ford. Also, Stuart Henton is the BEST.....

Lila Aurich

27 de ene. de 2016

I made contact with Dylan through an internet service. Having liked my previous Ford Fusion Hybrid I was interested in buying a similar car. He was helpful in explaining the different features available with the 2016 and gave me the opportunity to test drive one. The price he quoted was very reasonable. When I decided to buy the car that met my specifications, he explained the dashboard controls and even synced my smart phone to the car. It was a very pleasant and efficient experience.

Jules Ronald Vansomeren

26 de ene. de 2016

All work was done well to my satisfaction, service very good.

Richard Tyler

25 de ene. de 2016

Stewart was very helpful. Kept us up-to-date on repair progress (parts had to be ordered) and exactly what had to be done.We buy our cars through you largely because of the service; this instance maintained the high level we expect.

Lyle Quackenbush

25 de ene. de 2016

Everyone was very helpful especially Dylan, I would recommend you to my friends

Thomas Jones

25 de ene. de 2016

henry and chris where very helpful in the purchase of my C-max. they where very knowledgeable in what the car would save me money and is very comfortable to drive.

Barry Barman

24 de ene. de 2016

Great car. Great value. Great sales and service staff. I have been so well satisfied with my 2015 Lincoln MKZ Hybrid purchased from Vista that I just purchased a 2016 Fusion Hybrid from them for my wife.

Kimberly Sarna

21 de ene. de 2016

Bryon in the service department was very knowledgable and made the car buying experience amazing. He answered all our questions and found a vehicle that fits into our budget. We will definitely be coming back to him for future vehicles.

Marilyn Jae

20 de ene. de 2016

Everything went very smoothly. Everyone I dealt with was very friendly and helpful.

Kent Mccombs

20 de ene. de 2016

Best in courtesy and professionalism. Very helpful in ensuring prompt Lincoln loaner. Normal maintenance coincided with module error requiring replacement. Technicians were excellent in determining and resolving issue. Service Managers were tops.

Armen Ohanian

20 de ene. de 2016

We were helped by Danny who was extremely nice, patient and knowledgable. We got a great service and experience with all the staff at this location.

David Ross

19 de ene. de 2016

I leased a 2016 Fusion and the process was so fast and painless! My internet sales rep, Dillan, was very helpful and friendly. I would absolutely buy from Vista Ford again.

M Bowman

19 de ene. de 2016

Service was very good and quick. I appreciate having a place to work while waiting formy car to be completed. Also am grateful my service representative informed meof a nail in my tire. That is taking the extra step which makes a business successful.Thank you!

Laurence Rich

18 de ene. de 2016

This was the 15,000 mile service on a 2015 Fusion Hybrid so it was pretty basic and fast. However when I picked up the car nobody reviewed the service results with me. I assume there were no issues but I had read through the report which was not entirely clear. Usually someone would just tell me that the fluids were topped off, the brakes are in _____ condition with approximately ____ miles to go before needing service and the tires are in ______ condition with ____ miles of tread on them. Also the car was not washed when I picked it up.

Gregory Beller

18 de ene. de 2016

It was a good experience, sorry I am a man of few words.

Bonni L. Adams

18 de ene. de 2016

The reason I wouldn't recommend you to others is because I thought you only worked on cars that were bought at your dealership. I've been going to you guys for a long time and only once (quite awhile ago) did I feel uneasy. Thanks to the woman who brought my car around, the really super nice man that took me home and picked me up and the service people....my Explorer was ready when they said it would be and it was a lot cleaner when I left. Thank-you

Gerald Baker

15 de ene. de 2016

Stewart did an excellent job of getting me in and out.

Joyce Origer

14 de ene. de 2016

they are always happy to help you with whatever with your service. they explain what they are doing and how long it will take. the car is always retured to you very clean. couldnt ask for better service and the very helpful employees.

Pearl Moses

12 de ene. de 2016

The service is always good at the Vista Ford dealership!Staff is always helpful and the waiting room is comfortable.

John Roemer

12 de ene. de 2016

I came in on a Friday afternoon at 3:00 without an appointment after my Flex didn't start, and had to be jumped. I drove into the service area and didn't turn off the engine, because I didn't think it would start again. My service advisor checked me in, put a monitor on the battery and showed me that it was just a battery that needed replacing. He quoted a price of $130 and said it could be done in an hour. I waited for it, he took care of it, and I drove away with a new battery for $134 in 45 minutes. I was amazed my problem was solved on a Friday afternoon with no notice in less than 1 hour. This is a great dealership.

Robert Levine

11 de ene. de 2016

I leased a 2016 MKZ. The entire experience was very professional. Dave and Chris were terrific. Never any pressure! Thanks for looking out for me and their concern for making sure I was totally satisfied and happy.I'm sure once the showroom remodel is complete Vista will be the premier dealership in the Valley,

Michelle Mustain

10 de ene. de 2016

Helpful courteous- friendly all rolled into one. I was freaking out because my car just died even the key wouldn't work and they calmed me down, sent a flatbed and arranged a rental. A+++++ service all the way!

Powerstroke 6.4

8 de ene. de 2016

I would like to begin my review by extending heartfelt thanks and considerable gratitude to Ken in the Service Department. I arrived back to California with my new (pre-owned) 2008, F-350, 6.4L, and there was quite a bit of unexpected maintenance work and repair required following the trip from 7400', Colorado. I was sort of befuddled by the whole thing, particularly after a long drive, yet Ken walked me through the Q Certification Limited Powertrain Warranty, and said that he'd contact them to find out what - if anything - was covered. Well, low and behold, much of the repair work was indeed covered (I fried-out my brake sensors, which I've learned is common on the Powerstrokes), and I was obviously a happy camper, having saved hundreds, if not well-over a grand. I also travel with a Medical Service Dog, and have a disability. Negotiating my way though these experiences can be difficult and very challenging at times. Not here at Vista. Not at all. I was kept updated regularly by Ken, who is probably one of the most kind and reassuring people you'd ever encounter at a dealership. Overall, I could not be happier, and despite the fact that I'm in Camarillo now, I may just yet steam-on back over to Woodland Hills ~ Vista Ford ~ for her 80k TLC. Did someone say 15 qts of oil? yikes! And, I forgot to mention; when a rental car was required, it was an on-tine, asap arrival, followed by a swift resumption of the day. Their intake techs are sweet and super-helpful, and there's good coffee & hot drinks to-go. Your finalized paperwork is itemized and stapled together at the time of final payment, and you're off with a smile. *** Thanks again to Ken, and the Diesel guys who work on my truck. Thanks for the piece of mind. Best Wishes to All for a Happy, Safe and Prosperous New Year! GP + Service K9 Camarillo, CA

Surinder Chadha

6 de ene. de 2016

I was in the market for MKZ Hybrid. I contacted another dealership (via phone) and then Vista.I spoke to the internet sales manager, Dave. He was very professional and ready to listen. My daughter and I set up a time and went to the dealership. Worked out figures and it was apparent that a lease was a better deal with all the incentives. Dave was courteous and friendly. I wish there were more color choices, but I finally chose one and took the car home.You could use a BETTER CUSTOMER LOUNGE!!

Terry Fabricant

6 de ene. de 2016

Work truck. Hard to set a day for service work because I need it to be on our jobs. Rained Monday. Called Vista to get it in and out same day. Tires, brakes, oil change. Ken got it in right away. I like this dealer.

D.Macdonald

6 de ene. de 2016

The salesman was GREAT. I would work with him again. I shopped around and went with the best deal. I could tell that the salesman had been around and new the business. I was a no-nonsense customer who new exactly what I wanted and the salesman respected that and got me through the experience quickly.

Leo S.

5 de ene. de 2016

I was looking for a Fusion Hybrid. The associate who worked with me was very knowledgeable and helped me narrow down my choices to make sure I got exactly what I wanted -- plus more. He took the time to crunch numbers with me and made sure I was comfortable with my decision. I felt like no other dealer would be able to beat the price I was offered and I actually later confirmed it. The service was great and the office had a "family" vibe to it. I would refer anyone to this dealership in a heartbeat.

Taylor Kay

5 de ene. de 2016

White Ford Fusion Orlando was very helpful when I bought my new car!

Sid Olshan

3 de ene. de 2016

Some car dealerships wash your car when they complete the servicing or they give a coupon for a free car wash. I think that is a nice touch and would be great if Vista did the same.

Billy Spire

2 de ene. de 2016

i have never had a bad experience with the service department.

Jerome Jackson

31 de dic. de 2015

Simple oil change... done on time with great care and overall treated very well

Maury Gomberg

30 de dic. de 2015

You made my car like a new again. besides the recall items you also adjusted my navigation system which was working so poorly and I was so frustrated with. You updated the files and made it like a new and now I love my MKZ again. Thank you so much to the Service Department for taking good care of me.

Charles Schwartz

29 de dic. de 2015

The only time I ever had such a good experience buying a car, was when I bought my first Lexus from Tim Mitchell. Every other dealer that I have gone to had one thing in mind, and that was to take as much advantage of me as possible. Dave Lindig & Al Estone did everything possible to make the experience as pleasant as they could. They treated my son Adam with the utmost respect. It is very unlikely that I would ever go anywhere else to buy a car. Thanks very much for your help. Chuck Schwartz

William Youngman

28 de dic. de 2015

I purchased an Explorer Sport. I've had to use service once, but it was not at the fault of the vehicle and the dealership receives five stars in dealing with the problem. Everyone was courteous, and and my sales rep could not have been better.

Lari Bright

27 de dic. de 2015

I brought my Explorer in for service. The service representative was very helpful and prompt. I'm very happy with the way my car runs and will bring it back for service even after the warrantee expires.

Sheldon Rocklin

25 de dic. de 2015

very helpful wait of 3 hours a little long, but over all very pleased

Marc Wanamaker

24 de dic. de 2015

My car had some series issues such as a worn ball joint and oil leakage from underneath, both of which were corrected by the mechanics. I have no issues other than thanks to all who worked on my car.

George Potsic

21 de dic. de 2015

My headlight went out and your staff showed immediate concern andacted promptly to change the bulb.It was pointed out by your representative, Mr. Nazarian, that it might require workmore intensive but that never occurred.I had the auto in approximately 1 and 1/2 hours and was most grateful. Thank you. George Potsic

Shanda Carter

20 de dic. de 2015

Internet sales rep Dylan was awesone. He went over and beyond to get me into a car that I wanted and needed. He worked out a great deal for me and he was so patient and friendly. He was very professional and knowledgeable. I would recommended Woodland Hills Ford to everyone I knew that was looking for a pleasurable car buying experience.

Jason

20 de dic. de 2015

My wife and I were searching for a particular 2016 Explorer Sport and found one online listed in Vista Ford's inventory. Dave Lindig was very honest and up front with me throughout the process from the first phone call regarding our new vehicle. After discussing our budget over the phone, Dave stayed true to his word when we visited the dealership to test drive and ultimately purchase the Explorer. Dave helped to make this car buying experience much more enjoyable than past experiences at other dealerships.My only critical feedback for Ford, not necessarily for Vista, would be that our brand new Explorer which we took home with only 17 miles did have a couple cosmetic issues that I would have not expected from a leading US auto manufacturer. The front driver's side panel above the wheel had a few ripples in the metal, and the illuminated "Explorer" scuff plate on the passenger side was not installed correctly ("Explorer" was upside down when you looked at it from outside the vehicle). I was a bit surprised that these types of aesthetic problems would not have been discovered and corrected before the vehicle left the final assembly plant.Again, this was not any fault of the Vista Ford dealership. In fact, when we brought these issues to Dave's attention, he immediately vowed to correct everything and promised to do whatever was needed to make sure we were completely satisfied. We brought back our brand new Explorer to Vista Ford and Dave began working to correct the cosmetic problems right away. He provided us with a Lincoln MKX to drive for the week while our vehicle was being fixed. Though it was in fact a bit inconvenient to have only had our new Explorer for a day before having to take it back to the dealership, I couldn't have been more satisfied with how Dave treated us to make sure that we were in fact satisfied with our new Explorer purchase. I would definitely consider coming back to work with Dave and Vista Ford again when shopping for vehicles in the future, and would also recommend friends to do the same as well. Overall, the experience with Vista Ford was great and despite the minor cosmetic issues resulting from Ford's apparent oversight in their final manufacturing quality inspection, Dave was a pleasure to work with and clearly made our satisfaction his priority while treating us fairly and respectfully. Both my wife and I were pleased with our decision to purchase our new vehicle from Vista Ford.

Daniel Teola

19 de dic. de 2015

I went in for regular maintenance and everything was completed in a timely manner.

John Gilbert

19 de dic. de 2015

I leased a Ford Focus fully electric car from Vista. It was my 2nd lease from them and I'm fully satisfied. I was helped by Steve Paul who went above and beyond to make this a great experience. He's not just a great salesperson, he's a really good person who is very genuine and honest. I will continue to go to Vista Ford for many years to come.

Richard Morris

19 de dic. de 2015

Yes, Orlando was terrific as was your finance guy. Terrific experience.

Dollinda Sampson

18 de dic. de 2015

I think you folks over at Vista Ford are just awesome as usually, the staff could not be any friendlier especially my service go to guy that helps me all the time, returns all of my phone calls and answers all of m questions.A customer can't ask for anything more. Happy Holidays to all at Vista Ford! Thank you!

John and Ann Abraham

18 de dic. de 2015

After a not so great experience with another dealer, we called Vista. Right away, we knew this was the place. Chris Notti was great on the phone and knew exactly what we needed. Easiest car buying experience EVER and we've been doing this for years. We loved dealing with him and Dave. My wife now has a beautiful 2016 Navigator and she couldn't be happier with it. The entire staff at Vista was a pleasure to deal with.

John Gerow

15 de dic. de 2015

Pulling into the dealership was a kinda sketchy, lots of traffic and tight parking. I know its all under construction but if there was more parking it might be more helpful. I noticed a few dings in the truck the next day after picking it up and they are more than willing to work with me to get them fixed, awesome!Overall Dave Lindig was great and I'm happy. I will definitely recommend my friends and family to make the trip to Vista Ford, Woodland Hills. It was worth the drive for me!

Joan Barry

15 de dic. de 2015

I recently returned my Ford Focus 2013 due to ongoing Transmission Problems, which were not disclosed to me when I purchased the car. In fact there was a recall for that year and model. In exchange I purchased a new 2015 Ford Focus. Unfortunately after 2 weeks I had to bring that car in for a new clutch. Yes, really! The dealership was very understanding and dealt with the problem immediately, but I was shocked that a brand new car would have that kind of problem. I have been a loyal customer of Vista Ford for almost 20 years and up until this experience I was extremely satisfied with both sales and service. I hope that going forward I will not have any further issues and I will enjoy driving my new car.Thank you

Gail Lund

11 de dic. de 2015

The service was excellent, as always! We really appreciate it--glad we bought our car here and glad we have it serviced here!

Seymour Weinberg

10 de dic. de 2015

I found the sales person to be very well informed and he took time to understand my needs and concerns. His knowledge of the product helped to make my decision to lease the CMAX Energi.

Gary Kapich

10 de dic. de 2015

Making an appointment on a Saturday means being prepared for a wait... We understand this. The Service adviser (Ken) and your cashier (Lisa)do a great job of communicating and trying to keep things moving during the remodeling! Only suggestion I can give is a better method of keeping track of customers car keys. It appeared there was a mix up with being able to return the proper customer keys. Not the cashiers issue here. Lisa was pleasant in every way possible!

Gaston Pereira

7 de dic. de 2015

Servicing my Ford Edge at Vista Motors is always a great experience; 1st because our service representative - Ken Nazarian - is very efficient at coordinating the work that I never have any surprises (he is also a great person who builds great relationships with his customers), and 2nd because my Ford Edge has been one of my most reliable cars ever.

Rina

6 de dic. de 2015

This was my first leasing experience for the MLZ Lincoln and I'm very pleased with the car and service.

Robert Hurley

4 de dic. de 2015

Everybody did a great job. Car run great! When I picked up my car it was washed and looked better than when I brought it in. Kelly our service rep is terrific to work with.

Nish Jairazbhoy

3 de dic. de 2015

The staff is always friendly, and the mechanics do a thorough job. Even when they have findings, they are really honest about how serious the issues are and if they aren't. "We can keep an eye on this one in future visits." I can't tell you how much I appreciate this honesty. I oftentimes fix the things I can before failure, and keep coming back to your service because they aren't trying to push you into a decision just to make the sale. And the prices quoted aren't bad at all for a dealership. Thank you!

Shlomi Golan

2 de dic. de 2015

Kelly is GOD!He has been taking care of me for years.I love the quickness, the fact that you clean my vehicle, and the professional reports.Accounting is wonderful, and I love how everything is so smooth......BUT....If you could lower the cost of the service, that would be great.

Elizabeth

2 de dic. de 2015

I leased a new 2016 fusion. The service was great. Rich was so kind and was never pushy. He listened to all of my concerns and answered all of my questions.

Dianne Boyd

30 de nov. de 2015

Your service is excellent. I love the personal care that Ken Nazarian gives me. He is great!! Thank you. Love it all.

Katherine Villanueva

30 de nov. de 2015

This is my very first car that I got on my own, and in so thankful that Dave got me a beautiful, brand new, 2016 Ford Fusion with everything I was dreaming of. Literally, down to the red stitching. I couldn't believe my ears when he told me congratulations!!! This was the biggest step I could have ever taken and I'm so happy I loved that experience with ford woodland hills. I will be coming back for my second lease in two years. Thank you again!!

Jeff Watson

30 de nov. de 2015

service was as expected. process of assigning service reps upfront resulted in cars behind me in line being checked in before me, even though I had an appt. my car was moved out of the way pending my service rep showing up to check me in. assigning the service rep upfront seems like a new process, or perhaps I haven't noticed. The previous method appeared to be to assign service reps based on next available service rep. That way the cars are checked in in the order they arrive. Also, I called at about 3pm to check my status and was told at that time that a part wasn't available and would need to be installed the next day. It seems maybe I should have been contacted earlier in the day (car dropped off at 9am) regarding this delay.

Vicki Drake

30 de nov. de 2015

I purchased a new 2016 Explorer XLT. I was totally satisfied with my experience at Vista Ford and I'm very happy with my new car. David Landig was super nice, knowledgeable, friendly and professional. It was the most enjoyable 'new car buying experience' I ever had.

Suzanne Woodworth

29 de nov. de 2015

The service was totally to my satisfaction. Vehicle service done in timely manner with the type of service required. Service writer, Danny, on top of everything and keeping me informed. Cost was reasonable considering work done. Thank you

Robert Beerman

28 de nov. de 2015

We love our new Fusion Energi. Willie and Nissim were Very helpful and a pleasure to work with. I knew which car I wanted before I came in but our salesman Willie was very helpful in my decision to lease a plug in hybrid. All of the people at Vista are professional, courteous and friendly.

Big car lover

27 de nov. de 2015

The staff was honest, accessible, and I felt they connected to/with me, which made the experience feel safe. Always good to leave with a legitimate smile!

Ana Martinez

26 de nov. de 2015

My family and I went in to look at the Ford Explorer and where greeted upon arrival by Mike. Mike was wonderful, just a delight to meet. We test drove the Explorer, Mike showed us all the features and was so very patient with us. We sat down, talked about what our plans where and told us to think about the car and let him know when we are ready. The following day, we decided we would really sit down and look at the numbers and see if the new car was an option sooner than we thought. Mike was unfortunately had gone home for the day, but met with Rick. Rick was just as wonderful and we where able to leave the dealership with a new car. Everyone at Vista Ford was extremely nice, and courteous. My family and I felt appreciated and a valued customer. Both Rick and Mike have called to ask how I feel regards my new car. I can not be any more satisfied! Thank you for making this a wonderful experience.

Glenn Quealy

26 de nov. de 2015

Helpful service. fast shuttle ride home, finished car quickly. fast pickup

Lisa

25 de nov. de 2015

Dave Lindbergh is great and the finance manager was extremely helpful! I would recommend them to anyone looking for a good car and great service!

Joel Bolten

18 de nov. de 2015

Jack in service was friendly & helpful as usual. My car was fixed in a timely manner & is working great

Michael Sirota

17 de nov. de 2015

Easy appointment. My service writer, Stuart, was excellent & called me to inform me when my Edge was ready. The driver of the shuttle, who drove me home, Jose is an asset to your company. The very nice woman in the chashier's office was so helpful. I plan on buying my next car from you firm. Great service makes Vista the best place to buy a car.

Dorothy Reik

16 de nov. de 2015

it was ok but you didn't check the windshield wiper water and it's empty.

Billy Spire

14 de nov. de 2015

i always have great results at Vista, primarily because of Ken's personal attention he gives to me and my wife.

Serena Harris

13 de nov. de 2015

I had the 7,500 Mile service for my 20114 ford escape. It was great service and they washed my car so that made me happy.

Irma Chavira

10 de nov. de 2015

Never fails Vista always puts customer first! painless experience!

Loree Lynch

10 de nov. de 2015

I am near the end of my second Explorer lease. I've loved the car and serviit will be lovely when construction is complete

George Potsic

9 de nov. de 2015

I had the best experience getting my auto service even though everything is make-shift at your dealership with thecurrent improvements and the cashier office in a temporary facility.I took a shuttle home at 11:00 A.M. and called at 1:00 to hear my car was being washed and I could come to the dealership and pick it up immediately. The car looked clean and the paperwork showed the auto had received its5000 mile service as scheduled.I have a Lincoln Town Car Signature LTD and it runs quite smoothly. The staff was helpful in having the auto available the time they stated it would be ready. Thank you. George Potsic

Paula K

9 de nov. de 2015

We took our car in to be serviced. We were given a time of 3 hours and it ended ho being longer. It was the second time this week with our cars that the time frames they gave us didn't add up. I'm not sure why this is happening because it never has happened before. But this time it happened was an inconvenience for the family when we had things scheduled around the cars appointments. Other than that we have always had great service with all of our cars through vista ford.

Kitty Wells

8 de nov. de 2015

I purchased a 2015 ford focus. The staff was very helpful and friendly. I am totally thrilled with my new car. Everyone loves it.

Lorraine Trovero

8 de nov. de 2015

Normal service. On time with completion. Always a pleasure

Ansley Thoma

6 de nov. de 2015

Was a very simple buying process, Danny was amazing! He was so knowledgeable about the car and all of its features. Everyone there made it quite enjoyable.

Choompol Pootaraksa

6 de nov. de 2015

2015 ford edge se, excellent and out standing sale assistant. All questions had been clearify. I highly recommend to friends.

Steve Snow

6 de nov. de 2015

Ken Nazarian is the best. Always makes good recommendations, explains service well,and takes the time to make sure the customer is happy.

Chris Rhine

6 de nov. de 2015

Just a standard service and brake job, but the people are great.

Brandi Hargett

3 de nov. de 2015

I was looking for a new at to downsize from the huge, gas-guzzling SUV I had before and Michael Trovero knew exactly which cars to show me. I finally decided on a beautiful Ford C-Max Hybrid. It's nice and compact, yet still roomy enough for my two daughters and all of their things. The MPGs are something I've never seen on any car I have ever owned. Michael gave me a test drive, a comprehensive tour of the car, and explained everything inside and out. I also decided on the extended warranty as well as the maintenance warranty. It's nice to know that I won't have to worry and I'm covered. Thank you Vista Ford and Michael Trovero :)

Geoffrey Robles

2 de nov. de 2015

I came in for an oil change and loose panel. I left with a new battery as well. When the service center tried to move my car to take it to the back the battery died on them. Luckily it was covered under warranty. The car was cleaned and the pickup process was pretty easy. They are remodeling currently which is why I gave them 4 stars in facilities.

Barry Barman

2 de nov. de 2015

We purchased a 2016 Ford Fusion Hybrid under the Costco Auto Purchase Program. Dylan Nelson, the Internet Manager, was great to work with. He researched his inventory, found the car we wanted, gave us a great price (totally transparent under the program) and that was that!!! We found the entire process totally hassle-free, from beginning to end right up to taking delivery. On top of that Nessi,the Finance Manager, helped move us through the mountain of paper work in a very efficient manner.

Peter Gomez

2 de nov. de 2015

Great professional service, completed in the time specified and they even washed my car (only from request, probably wouldn't have if i didn't ask). Although, I'm just not sure an alignment should cost $90.

Lloyd Komesar

2 de nov. de 2015

Friendly and professional. I didn't realize that there was so much construction occurring at the dealership. That should have been conveyed to me when I set up my appointment. Would have appreciated a heads up. Also was surprised that no loaner option was available for a customer if service was going to take more than 6 hours. Fortunately, my service ended up being much shorter than originally projected.

Christopher Len

31 de oct. de 2015

Kelly is a great service adviser! Service was done timely as always. New buildings look, good, look forward to construction being done!

Douglas Morrow

31 de oct. de 2015

Stewart was very supportive and this time I left the dealer knowing what condition the car was in. Thank you

Miles Kavaller

30 de oct. de 2015

The only complaint is that there were 2 small grease spots on the floor mat and carpet. I imagine that there was no floor covering when the technician entered the vehicle.

Sharon Gardner

28 de oct. de 2015

In the many years I have been coming to Vista Ford I have never had a bad experience. I know I could find a cheaper mechanic, but I know my car will be properly cared for here. And the people are so nice.

Terry Fabricant

28 de oct. de 2015

I bought the truck here. I have all the service work done here.

Christina Pafford

27 de oct. de 2015

Service and quality of work really goes above and beyond. Thank you!

Natalie Ballestero

27 de oct. de 2015

I had to bring my car in without an appointment, and the service people were very welcoming and my car was fixed in a timely manner and my car was washed, which is a nice touch!

William Soss

27 de oct. de 2015

Excellent right on time shuttle courteous called when car ready

Shawn Gallagher

25 de oct. de 2015

No surprises had a recall performed so I had nothing too much to say. Customer service was excellent

Larry Herlong

23 de oct. de 2015

Perfect in every way from answered questions to financing

Jim Swieca

20 de oct. de 2015

You can always depend on Vista Ford in Woodland Hills California... Ask for Stuart Henton.

Terry Fabricant

20 de oct. de 2015

I like this dealer. I bought the truck there and continue to have them do the service

Myron Gittleman

19 de oct. de 2015

Very professional and Lincoln offers a quality product.

Montana Knapp

18 de oct. de 2015

I bought a 2016 Ford Fusion Hybrid SE and I love it! I went and looked at several other hybrids before ultimately settling on Ford with the help of my salesman Michael Trovero. The buying process went very smoothly and I am very appreciative.

Gary Ifland

16 de oct. de 2015

We enjoyed working with the staff. The car we purchased was a Mercury Milan Hybrid 2010. The car had only been driven 17000 miles and was in mint condition. We were so taken with the car that we were willing to drive 115 miles to look at it and our time was not wasted! On the drive home in our new Mercury we got an average 39 mpg.The staff treated us with respect and did not use high pressure sales tactics. Best buying experience ever!

Glenda Lombardo

16 de oct. de 2015

Service advisors always exceptional. Service of vehicle excellent if expensive but likely on par in field. Courtesy shuttle excellent, personnel phenomenal but need more for territory covered

Marciano Duran

16 de oct. de 2015

Remodeling ongoing, still able to give great service.

Santina Becker

16 de oct. de 2015

I am always pleased and extremely satisfied with Ken Nazarian's service.

Jack Khorsandi

16 de oct. de 2015

Great pricing, great email communication and sales support from the minute I walked in till I left the loft with my new Ford Explorer.

Aryell Cohen

13 de oct. de 2015

Vista Ford Lincoln is a family-owned dealership in the neighborhood our family has been associated with for many years.

John Wiley

13 de oct. de 2015

Jeff the service manager (perfect}, and ken has always been the best. he is a great people person,

Thomas Miranda

12 de oct. de 2015

i went in for a works service. the service was fine but it took a long time. and i was never informed my car was ready. i had to ask. i was sitting in the waiting room for 2 hrs. but it wasn't until i talked to one of the finance ladies that we figured out my car was ready. i didn't appreciate having to wait for no reason.

Darlene Corby

11 de oct. de 2015

I finally got a recall concerning my transmission which always seemed iffy. It would act up in slow uphill traffic conditions, usually on a long road trip. How do I duplicate this for the mechanic? They fixed the problem and did my scheduled maintance and oil change both on the same day. washed my car and vaccuumned the inside. Extra effort was very appreciated!They were under construction but I was courteously escorted to office where there still was cold water and coffee available.

Barbara Drescher

8 de oct. de 2015

I took my car in for a 15K mile service that I only knew it was due for because Vista sent me an email. The only reason they don't get 5 stars is because it took 50% longer than they said it would, but that's no reason to avoid them. I have been dealing with Vista Ford for more than a decade and they are consistently pleasant, usually finish on time (and provide a loaner car when they can't finish on time), and always return my car washed. The sales department is excellent, too.

Shawn Tucker

6 de oct. de 2015

Al Estone was great. The buying process was slow and dragged on

Jami Raishbrook

6 de oct. de 2015

The staff got my car in and out right away knowing I had a newborn at home I needed to take care of and had to work around his schedule. It was greatly appreciated. But I had to get my car in because my check oil light had been on for two weeks and hadn't been able to come in sooner. It was completely serviced and out after lunch within two hours.

Robert Webster

5 de oct. de 2015

Greg provided great service................................................!!!!!!!

Darlene Conway

4 de oct. de 2015

Jack and the cashier were knowledgable, friendly and both had a good sense of humor.

Melanie Martin

30 de sep. de 2015

I really liked my sales rep, Mike. I thought I got a good deal and I thought he cared about making sure the experience was a good one.

Thermon Moore

25 de sep. de 2015

Staff was extremely helpful. I had been waiting about 10mins for my car from service after being told it was ready. When a guy with a cell phone asked was I waiting for my car. I told him yes and he immediately called on his cell that my car needed to be bought out ASAP! It came in about 2 mins??

A. Sasaki

24 de sep. de 2015

Lately the service at Vista has not been the standard I've grown accustomed to but at my most recent appointment the service was considerably better than the time before. If Vista compares their service to places such as Honda and Toyota they are only fooling themselves. There is a reason I don't own those cars - strive to be better than Mercedes, Bmw, Lexus, and the other high end car service departments- treat the customers like your livelihood depends on them (it does). I appreciate the car wash and an honest quote and competent workmanship. I appreciate phone calls with updates on the status of my car. My only complaint this time is that the check out desk did not apply my $40 credit to my bill - that would have been nice, but it might be my fault as I forgot to remind them. .

Hugo Regalado

23 de sep. de 2015

I took my 2012 focus in for service and Es usual I was able to schedule an appointment when I wanted. The service team were easy to talk to, communicated well through the day and did what I expected and more. Will definitely be going back there again.

Thomas Mitchell

23 de sep. de 2015

Ken Nazarian is a great service rep and there is only good things I can say about my experience servicing my ford edge at vista ford.

Bryan Harbord

22 de sep. de 2015

excellent service as always. jeff harkness and kelly eubanks are the best.

Joshua Roth

22 de sep. de 2015

I've brought my truck to Ken Nazarian for almost a decade now. He has provided me with a level of service that is unheard of in today's world. Ken is a always a delight to work with. He's honest and sincere, and takes excellent care of both my vehicles and me. Ken truly is an invaluable asset to your company. I would never bring my vehicles anywhere else~! Joshua Roth

Pete

22 de sep. de 2015

I went in to get an oil change for my new Ford Escape. I'm really pleased with the service that Vista Ford provides along with the oil change. I'm glad they go the extra mile and clean the car after the work is done. For the price point, its hard to match that kind of service.

Lloyd Murphy

21 de sep. de 2015

I received my vehicle, however I did not receive a summary of services rendered and what problems I should be aware of to address in the near FUTURE.

Houshang Zahedi

20 de sep. de 2015

the person in service take care my car problem and thanks for him, he's very help full . and your recepptoinist and shuttle service are very bad and not responsible to care the customer . they did not care about the time .i was wait about two hours for shuttle service

Dylis Becker

20 de sep. de 2015

I just purchased a 2015 Ford Escape and couldn't be happier with it. Dylan Nelson was extremely kind, helpful, and patient. So was Nissim Meidan. I will recommend Vista Ford to all my family and friends. I just love, love, love my new car!

Marlen Dunn

19 de sep. de 2015

I was very impressed that my oil change and multi-inspection etc... Went pretty quickly. This enabled me to complete my personal errands early!Thanks,Mr. Dunn.

Gilchrist Arroyo

18 de sep. de 2015

Helpful staff. Quick in and out. Just had an oil change and a recall repair.

Vivian Weitz

18 de sep. de 2015

Michael was very professional and made the leasing process very easy.

Ian Poncher

16 de sep. de 2015

Stuart is a pleasure to work with and always provides excellent customer service!!

Laurence Rich

15 de sep. de 2015

Service was quick and easy. Shuttle service was excellent.

Michael Yanez

15 de sep. de 2015

everyone was nice. My car got fixed. the only problem I wish they would have told me that it was going to take 1.5 hours to pick me up from my house.

Lacey Souza

13 de sep. de 2015

I got a 2015 ford SE escape and I love it! George Tona was very helpful and very informative... I was treated like family! Vista Ford is the best!

Borislav Alexandrov

11 de sep. de 2015

great place to get a car David L. was must Helpful

Mish Kaplan

10 de sep. de 2015

Stewart got my car in for an oil change exactly the time I requested.I was given back a shiny clean MKX even before I need it.So thanks to all!

Pete Perez

10 de sep. de 2015

SERVICE DEPARTMENT Jeff Harkness & Ken Nazarian are the only reason I will continue to use Vista Ford. Ken and Jeff are the utmost professionals and both very honest and willing to work with you to resolve issues that may arise from time to time.SALESAs far as purchasing a car... never again from Vista Ford. Perhaps the sales department can use their catch phrase " oh I'm sorry they oversold the car to you" on someone else, it certainly won't be myself nor my family which has purchased many cars from Vista Ford over the last 25 years.

Christine Boydstun

9 de sep. de 2015

Our experience at Vista Ford on Saturday, September 7th, was pleasant and Rich Barry was most helpful and patient. We left you guys feeling good about the deal we made and my wife is very, very happy with her Fusion.

Benjamin Foster

8 de sep. de 2015

David Lindig was outstanding. I'll buy every single car from him from now on. Doesn't even matter what make. As long as he's involved, I'm there. :)

Paula Masters

7 de sep. de 2015

It was as pleasant as car buying can be. Our salesman, Orlando, was pleasant, honest and did exactly what he said he would do. We leased a new Edge and we are very pleased.

Donald Lafraniere

7 de sep. de 2015

excellent service from chris, mike and john...my f150 is our family's 4th car from vista

Lisa Schaffner

7 de sep. de 2015

service is fine. car is a piece of junk. will never buy another Ford.

Jerry Wilson

6 de sep. de 2015

We had the car serviced for its annual check up, the works. We have a 2014 Escape SE, love it.

Philip

6 de sep. de 2015

Al Estone is an outstanding professional. This was my daughters first car buying experience where she went through the entire process. Besides finding the right car for her and making sure she got a great deal, he took the time to explain to her how everything worked. I couldn't recommend him and the Vista experience any more highly.

Lori Decristo

2 de sep. de 2015

I have been doing business with this dealer since 1999. I have purchased/leased 6 vehicles. They have always made my experience a good one.

Tariq Ahmed

1 de sep. de 2015

The customer service inside needs to be improved.its not too bad but there is room for improvement.its the clients first and last contact and experience with Ford. It was kind of uncomfortable for me.

Larry Hall

31 de ago. de 2015

Danny my sales person was very good....He was very aware that my time was very valuable and to that end he worked quickly and efficiently to get my transaction done and get me on my way!Thank you Danny!!Larry

Michael Lieberman

29 de ago. de 2015

I brought my wife's escape in to have 2 recalls fixed. The service was excellent. The car was finished and washed when promised and every one in the service dept. was courteous and professional.

David Lockhart

27 de ago. de 2015

The 2015 Transit Connect I purchased is awesome! The staff was very helpful and doing the deal was as easy as it gets. You can tell by the great service that most of the employees have worked at the dealer a very long time. This is the second Ford I have purchased at Vista and both times the experience has been a good one.

Aaron Tunney

26 de ago. de 2015

Stuart and the team there had me in and out. I just came in for routine service, and I was out within 30 minutes. Everyone is always very friendly there.

Doug Sinclair

26 de ago. de 2015

This is the fourth Ford that I've purchased from Ken Neumeyer at Vista Ford in Woodland Hills, CA and each purchase becomes easier and easier.The entire process was exceptionally pleasant and I understand why Ken has progressed in his career with Vista Ford as he has....Ken also introduced me to his associate, Dylan Nelson, Internet Sales Manager who is following in Ken's footsteps of low-pressure, highly consultative sales and made our purchase and evaluation of a 2015 50th anniversary Mustang a pleasure.Although we weren't comfortable making two purchases that weekend, Dylan was supportive and understanding of our situation and we never felt pressured in any way whatsoever.I have been a fan of Vista since it opened, as I grew up in Woodland Hills and watched the dealership being built, and went to school with Jon Shuken, so Vista Ford really DOES feel like a "family" experience and I highly and unreservedly recommend them and will continue to do so.

Robert Escudero

26 de ago. de 2015

Dylan Nelson is the Best!! He helped me from start to finish. So helpful and knows his cars

Jane Cavaglieri

24 de ago. de 2015

I am pleased that I can talk to the service adviser of choice. I appreciate their honesty and experience. I usually depend on the shuttle service. This department is in need of a major overhaul.

Lila Aurich

21 de ago. de 2015

This was a service visit. The source of the problem as described by the service staff still makes no sense to me but the problem was fixed, at considerable cost. I did appreciate having the car washed, that is a very nice touch..

Null Null

21 de ago. de 2015

Efficient and courteous, as promised . Required a replacement part, which was ordered, I was notified, and appointment set, and I was in and out in !1/2 hrs.

Nick Davidovich

21 de ago. de 2015

Jack's Great! .

Patricia Jones

20 de ago. de 2015

Took a little too long to bring me my car after the work was completed. Overall a really positive experience as always.

Stephen Lohr

20 de ago. de 2015

We have always used Vista for maintenance on our vehicles. The staff was friendly and very helpful. It's a dealership we trust.One thing I wold like to see would be to have a full service technician available on the weekends that could handle repairs other than just the normal maintenance as well as longer weekend hours. Working during the week makes it difficult to have any major repairs done. I start work at 6:00am after a 32 mile drive so making arrangements to have my vehicles serviced for something major really impacts my day. I'm sure there are many other customers that would appreciate having the service department open full days on the weekends.The service facilities are under major renovations so it was a bit confusing.Thanks!

Sheila

20 de ago. de 2015

I have a 2013 Ford Fusion. I brought it in for an oil change. Everything went well and they repaired one of the safety recall items.

Jennifer Niedrich

19 de ago. de 2015

I like that your service department gives true wait times so that I really know what to expect when I plan my day. I can't wait to see what the new facility will look like

Joan Goodwin

18 de ago. de 2015

In for a recall and work was done in a timely manor. very satisfied.

Barbara O'Kane

17 de ago. de 2015

MY EXPERIENCE WAS A PERFECTLY DELIGHTFUL TIME MY CAR IS EVERYTHING THAT I WAS TOLD AND MORE. SALESMAN WAS EXTRA POLITE, PROFESSIONAL, WELL INFORMED, HON EST, AND SIMPLY A PLEASURE TO WORK WITH AS WAS THE FINAN CE DEPARTMENT.

Danny Kim

17 de ago. de 2015

Great customer service. Everything was more than expectation...

Null Null

17 de ago. de 2015

The service work was done on time and the car was cleaned before we came to pick it up.thanks!

Mario Daley

16 de ago. de 2015

Came in for a recall, great service, fixed it and washed it too!

Richard Kamins

14 de ago. de 2015

Recall work was done quick and we're satisfied. Actually the work was done quicker than was expected.

Carolyn Hopkins

14 de ago. de 2015

Your service department is great and my representative was very professional and got me in and out quickly. The work that was done I believe is also great. I was called that the car was ready and when I arrived an hour later the car was not ready. I ended up waiting an additional 20 minutes. I had to ask about it 2x's. No big deal really but when they tell me the car is ready then I expect that to be the case. The hang up may have been in the car wash queue. I noticed that my windows were still dirty....which made me think that they were rushing. I hate to even mention this because I know everyone works so hard. But you did ask.

Roderick Caldwell

14 de ago. de 2015

This is my second Ford Edge that I brought from Vista Ford, and from the sale to the service, it as always been a great experience.

Elizabeth Mink

13 de ago. de 2015

love my edge.previous three cars were the explorer but the edge is fantastic.

Lynn Tivens

12 de ago. de 2015

Not a whole lot to tell, My car needed a new battery and it was installed and ready to go again with no problem.

Loren Houchen

11 de ago. de 2015

The Vista team provides friendly, thorough service and their new facility is very nice. The sale process is easy.

Peter Jensen

11 de ago. de 2015

Jack from the service dept. was GREAT!. He was not only helpful & courteous, he pretty much diagnosed the problem right from the start without even doing any tests (another auto repair business had not been able to determine the issue). What seemed to be a possible slipping transmission problem was actually a coil & spark plug, which, thankfully, is a lot cheaper repair. Maybe for simple things like oil changes and such you can go someplace with lower prices or deals but sometimes you just need to take your car to the people that work exclusively on a particular brand & take full advantage of their knowledge & experience. Thanks again.

D Oberto

10 de ago. de 2015

I had a recall issue which was taken care of promptly and my car was returned washed and if I'm not mistaken, even vacuumed! It's the little things! Thank you, Vista!

Michael Budge

9 de ago. de 2015

my experience at vista ford in woodland hills was top notch. my salesman Al Estone went out of his way to make my car purchase quick, efficient and satisfying from start to finish. i recommend vista ford in woodland hills to anyone looking to buy a car. thank you al and vista for making my purchase most enjoyable.

Karim Zekkani

9 de ago. de 2015

Ford Taurus for oil change. Wait was a bit long, like almost 3 hours. Wait room was temporary as there was remodeling being done in the Woodland Hills, CA facility.

Brett Halvaks

6 de ago. de 2015

It was great, Mike is a wonderful salesman and made me feel very comfortable throughout the whole process.

Jeff Watson

6 de ago. de 2015

Repair work was completed faster than I expected.Dropped car off at 7:00 but 1st shuttle doesn't leave until 7:30, so shuttle wasn't available.Construction work in process at facility causes slight inconvenience.

Sally Gref

4 de ago. de 2015

The staff was very helpful The problem with my mustang required ordering 2 replacement parts that were covered by warranty. One part arrived the next day. The other part took longer. So in order for me not to be stranded on a weekend without a car, I was given a rental car until my car was ready .This is typical of the Vista Service Dept. I felt my service manager really cared about my situation. This is typical of how Vista takes care of their customers.

Tamara Powers

4 de ago. de 2015

Al Estone was my salesman and he was awesome. He was so patient, kind and made sure I was 100% happy with my new car!!! I really appreciate all his time he spent helping me. I will be is customer for a very long time and will be referring many to to him. Thanks ford vista for my new car!!!

Michael Flood

3 de ago. de 2015

I like Orlando and he was very helpful, and that part was fine. Finance department takes way to long. 4 hours of being bored.

Jack Tannenbaum

3 de ago. de 2015

My 2011 Ford Fusion had its periodic maintanence performed at Vista Ford last week. The wait time was very reasonable. In addition, a recall problem was addressed and replaced. Great service from a great dealership.

Irma Chavira

3 de ago. de 2015

Al Estone was excellent and Clif relaxed me with his great sense of humor! Every one I dealt with was very professional.

William Word

3 de ago. de 2015

2013 mustang Service was outstanding. Staff very friendly and helpful. Car was washed and cleaned afterwards

Louis Barrie

3 de ago. de 2015

Always a pleasure dealing with Greg Kennick in service.. Everything was completed accurately and quickly.

Null Null

3 de ago. de 2015

Quick and accommodating service.I'm not finishing this because the character requirement is annoying.

Kathryn Lefevre

1 de ago. de 2015

I brought my 2013 Mustang in for service to my sync system. Almost all of the sync funtions had ceased to work. I explained this to the service writer, who confirmed the problems. That afternoon, I was called and advised it was ready to pick up. At pick up, the service writer told me they had performed a master reset and everything was fixed. When my car was brought up to me, I tried the sync and found all the functions that weren't working at drop off still did not work. A gentleman, who could probably see the frustration on my face, came over to me and asked if there was a problem. I advised him my car was in for sync system problems. I was called and told it had been fixed. Now I'm here and nothing has been fixed. He checked the system and observed the multiple failures. He told me his name was Jeff Harkness, that what had happened was totally unacceptable to Vista Ford, and he would see to it personally that all issues would be addressed to my satisfaction. He could not have been more solicitious. And, as promised, he addressed all issues to my satisfaction. Thank you Vista Ford!

John Williams

30 de jul. de 2015

The service rep supplied his direct phone number to expedite follow up, that proved to be MOST helpful as there were several "recommendations requiring evaluation and answering". The final analysis of the success the sequence of repairs achieved was notable in the handling characteristics, the reduction in road noises, the road feel sensations and the clean feel of the engine responses.I wish the Rewards system was less cumbersome or was directly applied in the form of pricing discounts when I am spending such significant amounts for your services!! The system in use creates the sense that there is an under lying hope that it's cumbersome process will result in not taking advantage of the earned "rewards". That "sense" degrades the repair satisfaction I experienced and will share with my neighbors!

Shannon Givens

30 de jul. de 2015

Went shopping for a new/used car. I had been to a few lots and decided to check out Vista Ford. I wasn't even considering a ford. But a friend told me to go see Al Estone before I made any decisions. I left that same day in a brand new 2015 Ford Edge. With Al I didn't really feel like I was buying a car. He asked the usual questions, said he'd be back and the next thing I knew I was approved. The entire process was so quick and easy. I went to work the next day told my co-workers about my experience and let's just say I need more of Al's business cards!!!! Thanks Al Estone I love love love my brand new Ford Edge.

Michelle Wall

29 de jul. de 2015

Appreciated the quick completion of service for my recall issue. The car wash was great, and my tires never looked so nice and shiny! Thank You!

David Lindig

28 de jul. de 2015

Kelly is my service writer and a real pro. Seems his only priority when I come is my car and the service Vista is going to provide. Always on time, always done right !! Great job as usual ...Best service anywhere ...

Bruce Meeks

28 de jul. de 2015

I have bought six vehicles from Vista and will continue to buy and service every one of them here. My advisor Kelly and my salesman Clarence keep me coming back.

Melinda Wood

27 de jul. de 2015

Ken Thank you so much for helping me even though I did not have an appointment. You helped me when I was in a real bind. Everyone's help was greatly appreciated.Melinda Wood

Scott Bernhoft

27 de jul. de 2015

Stewart in service did a great job of taking care of me and my vehicle. He always informs me of potential cost and is very knowledgable about both of my vehicles. His 30+ years at Vista Fors shows. Thanks again

Zachary Zigman

26 de jul. de 2015

The service was good. The wait took awhile but the staff was good.

Melva Birken

26 de jul. de 2015

From making the reservation, to being greeted and assisted by Ken, to picking up a happy, clean, and serviced car, everything was top notch!

Michael Miles

25 de jul. de 2015

everything was o.k. I have no complaints. the cookies tasted great.

Paul Berry

25 de jul. de 2015

I love my Focus Titanium. And great service from Vista Ford and my salesman, Dylan only makes it better.

Greg K

24 de jul. de 2015

The Internet Sales Team (Dave and Chris) were great from start to finish. They ordered a specific car for me and made the entire process quite easy.

Iosif Mermelshtayn

23 de jul. de 2015

I was upset about my car but ken and the other service men took care of my needs and where very honest. I was happy with the service and staff and my car is running fine now.

Merlene Travismaggini

23 de jul. de 2015

I had a 7AM appointment, which somehow wasn't noted, but Stewart handled the situation with ease and without incident. I was a "waiter" and the wait was comfortable in the trailer and I had a very nice conversation with another customer while we drank coffee and watched TV. When my car was done, Stewart took the time to explain my tire situation, my car was washed AND vacuumed! That is such an appreciated special touch. Thank you! A+ Service.

Todd Covert

22 de jul. de 2015

Stewart did an excellent job in handling my appointment for scheduled maintenance. I have had some issues in the past with other service advisors at Vista, but he was very helpful.

Joseph Miceli

17 de jul. de 2015

Rich made it quick and easy. i was more than comfortable with Rich

Leonora Zebrowski

17 de jul. de 2015

Always friendly and professional. Good, fast service. Looking forward to new waiting room.

Stephen Gurtman

15 de jul. de 2015

the only problem was that i had to wait over 3 hrs for the work to be done....but in the long one worth the time

Frank Linzner

15 de jul. de 2015

A innoperative power deck lid was quickly diagnonsed & repaired in a timely manner & the car wash I received was greatly appreciated.

Eric Bernt

14 de jul. de 2015

Great service again! Continues to be a pleasure. I can happily recommend the buying and service experience I've had at Vista.

Ann Trinz

14 de jul. de 2015

Excellent in all respects. I use and depend on Vista Ford to handle all work on my current and former cars and have been doing so for fourteen years.

Mary Vargas

13 de jul. de 2015

AMAZING EXPERIENCE !!!! GREAT SERVICE VERY HELPFUL INFORMATION

Paul Lazaro

13 de jul. de 2015

Ken and Bob were great in helping me with my car issue. .....................................................................................................

Alan A. Wolfe

12 de jul. de 2015

Purchasing an automobile fortunately happens every several years or longer because of the time involved in the research and the long excruciating process of negotiation, signing papers and the eventual wake-up notification of how much your monthly payment will be. I was prepared for this and the excruciating pain was eliminated by Henry, your salesman. He was the opposite of how a stereo-typical car salesman is portrayed. I am very satisfied with the purchase of my Ford Edge, satisfied with how Henry asked me to return to review the features of the car and the entire car buying process. Keep Henry!!

Judith Mclaughlin

11 de jul. de 2015

Cause of an oil leak was quickly diagnosed and repaired. Cannot thank my service representative (Ken Nazarian) more.

Lori Arnold

11 de jul. de 2015

On the morning of June 6th 2015 driving to work my 86 caddie drop its transmission on the 101 fry ...a horrible experience !! I decided to go to Vista Ford where I had the privilege of meeting George and his co workers that where amazing !! Supportive,Kind in regards of my morning and after driving a few cars , I decided to purchase the Ford Fusion 2015 and I might add still in shock I have a beautiful new car I really believe it was the staff at Vista Ford that made me feel like I made the right choice..Lori A

Ron Boren

11 de jul. de 2015

Clarence Green took care of all my needs quickly and efficiently it is always a pleasure to work with him and I refer him to all that are looking for a car or truckthanks again

Christine Torres

6 de jul. de 2015

It was great experience . My sales guy was very helpful

Jane

6 de jul. de 2015

I alway bring our cars to Vista for service.. They are the best!

Katayoon Nehoray

6 de jul. de 2015

Thank you for taking care of me without an appointment.

Andrea Smedley-lemus

4 de jul. de 2015

3rd car purchased there. LOVE Dave Lindig! Honest and true to his word.

James Culver

3 de jul. de 2015

My service rep, Danny Zomalan, went above and beyond to make sure everything was done well!

Diana Foster

3 de jul. de 2015

It was a two hour wait and Ford had coffee, water, cookies, TV and a computer which helped with the two hours.

Richard Waisfisz

2 de jul. de 2015

The time I was told to service my car was right on. Shuttle service to and from my home was professional and timely. Good overall customer service.

Richard White

2 de jul. de 2015

Very satisfied with the fast, courteous service received for my F-150

Lisa O'Kane

2 de jul. de 2015

Danny O'Kane is the man to see at Vista Ford. Knowledgeable, friendly, respectful, not pushy and all around just a great guy. He took my credit application over the phone and got me an approval before I drove all the way to Woodland Hills. Once there I was greeted with Starbucks Coffee, a very kind receptionist and then Danny. Test drove the car I was interested in (Ford Escape). Loved it. Told Danny I had a fixed amount that I could pay each month and he made it happen. Bought the car on the spot. Danny has called me twice to make sure I'm happy. I'm happy!!

Randy Oldfield

1 de jul. de 2015

Very professional had my 2014 Edge Sport serviced in the time I was told.

Kassem Nabulsi

30 de jun. de 2015

The staff courteous, the service efficient, the shuttle prompt and the driver pleasant

Michael Fitzgerald

29 de jun. de 2015

Excellent service as usual. This is my 6th vehicle lease with Vista. You guys are the best! Thank you.

Mitchell Diamond

29 de jun. de 2015

Vista ford has consistently been the best car dealer I have ever dealt with! I have owned over ten cars and have never had the customer service experienced that I've had at vista. I would never buy a ford, Lincoln or Lexus from any other dealer simple.

Jeff Hansen

29 de jun. de 2015

2000 F250---Excellent diagnosis of problem/s and remedial repairs.

Melissa Ramirez

29 de jun. de 2015

Very happy with your dealership in Woodland Hills Very happy with your dealership in Woodland Hills

Sheryl Modesti-Jones

29 de jun. de 2015

Everyone is fantastic. Ken Nazarian has always been my service advisor and he is beyond compare!

Joseph Shabbouei

28 de jun. de 2015

i try to deal with jack in the service department because he is very kind and professional. He has my car serviced and washed at the time promised.

Ross Mcnutt

28 de jun. de 2015

Stuart is always attentive and professional, it is a pleasure to work with him.

Margarita Alvarez

27 de jun. de 2015

Loved the service Mr. Aby was very profesional and polite

Dani Markman

26 de jun. de 2015

Although I was a bit irritated about having my THIRD recall since I purchased my 2013 CMax in December of that year, I appreciate that at least for me, it was pre-emptive. I didn't experience any of the problems that led to the recall. I also didn't realize until this recall that Vista Ford offered a complimentary shuttle service. This made the inconvenience of the recall much easier to put up with since it is difficult to find a ride to and from the dealership. As always, the service dept was very friendly and efficient.

Patricia Northrup

26 de jun. de 2015

I purchased a Ford Escape, which has turned out to be a great car. All the staff were very courteous and helpful. Our salesman, Al Estone, was very patient and helpful. I would certainly recommend him to family and friends.

Gerald Kovar

26 de jun. de 2015

The work was done well and the staff was friendly.There was good organization.

Steven Goldhagen

25 de jun. de 2015

Dylan was very good. He really knows what he is doing. He made the process of buying a car almost enjoyable.

Amanda Cortez

24 de jun. de 2015

It was my 1st time ever servicing my car at a dealership. The wait wasn't as bad as I expected. And Stuart also answered some questions I had about the audio sync system in the car.

Michelle Kamins

24 de jun. de 2015

From the moment I walked into vista ford to purchase my car down to every single time I am there for maintenance I have had nothing short of an amazing experience. I have been driving for about 20 years and have owned/leased cars from other respected car manufacturers. When someone recommended a ford I laughed. I now feel like I will be loyal to ford/Lincoln in to the very distant future. I have never been treated as well as I have been by everyone at vista ford. A job well done and a loyal customer created!!

F X

23 de jun. de 2015

I purchased an 2015 Expedition EL limited. The sales person was excellent. He was very professional and nice. The whole buying process was easy and quick. I was happy with the service.

Iosif Mermelshtayn

23 de jun. de 2015

Great service felt like I was taken care of.The staff treated me excellent and the service time was great.

Mary Jo

22 de jun. de 2015

Excellent service and helpful employes, as always. We have bought many cars at Vista Ford and will continue to do so

Gilbert Bell

17 de jun. de 2015

Service writer KEN is amazing. Never experienced a service writer that took care from the moment he greeted me until I drove off the service area. Follow thru, phone call when the vehicle was ready, to cashier, he was there!Never experienced this kind of service and attention to detail.

Mitzi Villeneuve

17 de jun. de 2015

Always a pleasure to deal with Greg. The facilities were great.

Judith Roan

17 de jun. de 2015

Service Advisor was very efficient and facilitated everything. All went well. My wait was made easy.Thank you

James Centorino

17 de jun. de 2015

My '98 Expedition was experiencing a stalling problem but none of their tests revealed any abnormalities. They also checked brakes, rotated and inflated tires and washed the car at no charge to me. I spoke at length with a representative about trade-in options as well. Everyone was courteous and patient.

Joe Schiro

16 de jun. de 2015

It would be nice to have someone greet the customers, if all of the service advisors are busy. I had to wait for about 10 minutes before a write was available.

Natalie Ballestero

16 de jun. de 2015

I really like the service and the convenience of being brought home and picked up when my car was ready. Everyone is friendly and pleasant.

Victor Nelli

15 de jun. de 2015

Ken worked really hard to get us into the same car with the same payment. We went with a 2015 Expedition. We got into a payment we are comfortable with.

William Knoedelseder

15 de jun. de 2015

We leased a new Ford Fusion for our daughter, who is turning 16, and the experience could not have been more pleasant. From the sales manager, Chris Sweeney, to our kind and patient salesman, Henry Pakhchian, to all the other sales people and staff in the showroom, every person we encountered was smiling and friendly and seemed genuinely invested in making sure she had a joyous experience. She did, and we will be forever grateful for that. This is the second car we've acquired from Vista in the past two and a half years. We will be back for a third soon. We are officially a Vista Ford family.

Sherry Boldwyn-phipps

12 de jun. de 2015

My experience Vista Ford Lincon of Woodlanhills,CA I found the car that I wanted on their user friendly website and called the dealership and they had exactly the one I wanted!! My experience was over above my expansions! From meeting the sales manager Todd Harter to my sales consultant Bryon Kraige and finance specialist Cliff Cooper and to all of the staff that made my deal happen where awesome!! I was given great finance terms on my purchase on my Ford Focus SE hatchback,there was minimal wait time for the purchase of the car and they really made sure I received any or all of the qualifying rebates I could get. There was No games or pressure on extras that I didn't want or need for my budget. If you want a Ford and professional service this place to buy! I will be enjoying my Ford Focus for many years to come.Thank you Vista Ford.

Aryell Cohen

12 de jun. de 2015

I brought in my 2013 MKZ Hybrid for two recall notices along with the routine servicing. Ken Nazarian, who takes care of my father and myself, called to notify me that everything was done and the car was ready for pickup.When I picked up the car, Ken went over the inspection report with me before I left.The Cohen family are long-time customers at Vista.

Karen Avance

11 de jun. de 2015

The service I received when I arrived at the service center was great. I had an appt. so things moved really fast. I only had to wait in the waiting room for about 15 minutes, before the shuttle was ready to take me home. I was called after 2 1/2 hours and my husband dropped me off at the service area to pick up my 2014 F-150. This was the trucks' first service. Everything was fine and the truck was also washed. Thank you for taking good care of me and my truck.

Juliana Moussally

11 de jun. de 2015

2015 Ford Explore. I was very happy with the service I received.

Jean-yves Caloz

10 de jun. de 2015

Great service and Ken, the Service rep, always is attentive to details to ensure everything goes smoothly.John

Terry Fabricant

10 de jun. de 2015

I bought the truck at Vista. I have Vista service it. This truck has about 110,000 miles. I like having service records so I know what was done when. Before Vista I would not consider having the dealer do service work. Now, its the only way I would do it. I have had this type of truck for 40 years.

Morton And Bettie Roman

10 de jun. de 2015

Always a pleasure to do business with Vista Ford, and in particular Stewart Henson. I have one request, please put your sign back up telling phone users to please take their conversations outside. Recently the woman next to me yakked on her phone for two hours. I tried to make eye contact with her, to no avail. Next time I will get up the courage to confront someone like that.

Philip Young

9 de jun. de 2015

Staff was excellent, very courteous and customer friendly!

Shawn Stoner

9 de jun. de 2015

I already shared this in the previous review portal that somehow sent me here when I submitted. Live Chat feature on the service scheduling portal was a complete waste of time. Had to call the dealership two days later and they had not yet received my request.

Stanley Blander

8 de jun. de 2015

Our service adviser Stewart was great. Helpful as always. If I had a problem he always resolved it. Could not ask for a nicer person

Byron Joseph

8 de jun. de 2015

I had an amazing experience at Vista. Everything they said they would do, they did. It was a quick and easy process. I will now only purchase from them and recommend others to Vista Ford. My sales person was Henry and He was phenomenal very genuine and helpful.

Glenn Quealy

8 de jun. de 2015

2012 ford fusion excellent service very helpful staff

Frank Linzner

7 de jun. de 2015

Had a recall done and a scheduled oil and filter service completed. Everything went smoothly.

William Gallagher

6 de jun. de 2015

All personnel involved with my purchase were knowledgable, efficient and pleasant to deal with. I was comfortable the entire time.

Mike Friedman

5 de jun. de 2015

Friendly, knowledgable Service writers. If your sales dept is equally as nice to work with I might just buy my next car here.

Kay Talwar Customer

5 de jun. de 2015

The staff was friendly fast and efficient. Car was properly serviced. No need for a return visit. We thought a great deal before purchasing our MKZ because the dealer is out of the pick up range. That means that we need to have two cars available to service one so we appreciate a good service dept. It makes the trip worthwhile.

Jeff Watson

5 de jun. de 2015

It wasn't very busy when I dropped my car off but the shuttle wait was 20 minutes.

Keith Keitel

5 de jun. de 2015

Service is always god. New waiting area will be welcomed upgrade.

Dorr Looman

5 de jun. de 2015

Great experience, shuttle service makes it very easy to get car serviced.

Tom Carr

2 de jun. de 2015

my 1999 Escort was well taken care of.........thank you.....see you in 6 months........Kirsten

Joshua Resnik

2 de jun. de 2015

I purchased a 2015 Ford Explorer and I LOVE it. Chris S and Hugh were amazing. Incredibly helpful and didn't make me feel pressured to buy

Carol Barker

2 de jun. de 2015

I got the appointment day and time I wanted. The Service Advisor was pleasant and helpful, and the work was done while I waited. Hard to ask for more.

Beatrice Tolstonog

2 de jun. de 2015

I was very happy about how quickly the service was done.

Auddy Anilao

2 de jun. de 2015

Bryan and Todd made our experience so much pleasant.

Deborah Marcoux

2 de jun. de 2015

Ken Neumeyer was an absolute charm to work with. I will send friends and family to him over and over again!

Michael Flores

1 de jun. de 2015

Evrything went well and smooth. Used my free oil change. Great service!

Patrick Ahern-price

1 de jun. de 2015

Dave, and the entire crew at VIsta, treated my wife and I great. My family has, and will continue to, only purchase Fords at Vista. Dave Lindig went above and beyond to make sure the process was smooth, quick and easy. He continued to provide great service after the sale, which we really appreciate.

Roy Richards

1 de jun. de 2015

no hassle... Nissam and Kenny were awesome.. I will buy my next car form them!!!

Glenda Lombardo

1 de jun. de 2015

Stewart Henton my service advisor was exceptional as usual!

Richard Kamins

1 de jun. de 2015

My only critique has to do with your internet site. When I went to make a service appointment I encountered a chat box (Dina?) who as I was filling in my appointment asked if I was making a service appointment. I said, "yes." She took down my information and told me she would pass it along to the service department. After that she pointed out to me there is an appointment page and gave me a link. I told her I was already on it when she came appeared. My point here is that I was already filling out the service specifics and now I had to wait for a service person to call me to verify my appointment. Duplication and some inconvenience is my point. I think the better way to go with your online chat is to offer information for navigation of the site or particular help rather than duplicating fill in services. Just my opinion.

Stephen Mckenna

31 de may. de 2015

great experience really easy to move frome my current cmax lease into antother one

Judy Lamppu

31 de may. de 2015

Ken Nazarian is always beyond helpful. They give me a ride to and/or from home/dealership in order to get my 2010 Ford Escape serviced. My only complaint (and I've made it in person at the dealership) is one of the drivers has poor manners and people skills. Somehow, he still has his job so I suppose the management at Vista Ford is patient and believes in 2nd and even 3rd chances. Aside from that, they have taken care of me and other family members very well.

Anita Bavarsky

31 de may. de 2015

The service was excellent. Our salesperson was very attentive and patient.

Daniel Teola

29 de may. de 2015

Avi was great. He was very easygoing and I felt absolutely no pressure throughout the entire process. I told Avi last time when I purchased a vehicle at Vista that I would only purchase my next one from him. He didn't disappoint me. He was tremendous and he gets a 10 out of 10.

Joel Block

28 de may. de 2015

Dylan made the buying experience fast and easy. Thanks.

Loren Houchen

27 de may. de 2015

The Vista service team is friendly and efficient, and their new quarters look good.

Katayoon Nehoray

26 de may. de 2015

You have a very friendly and professional staff and I was very happy with the service I received.

Judith Mclaughlin

26 de may. de 2015

I have leased or purchased several vehicles from your dealership over many years and the primary reason is the wonderful service that you provide. My preferred Service Advisor, Ken Nazarian, is always very informative and follows through on all maintenance issues. The latest was an oil pan replacement on my 2007 Ford Edge. He worked diligently to fit this into my schedule and he and the technician (whose name I unfortunately do not know) finished the replacement on schedule and below the cost that I had expected. When I came to pick the car up on Friday, May 22nd, Ken was constantly going between the technician and myself advising me of the progress all while assisting other customer. I cannot thank him enough!

Lukas Schwarzacher

25 de may. de 2015

Excellent! Excellent!! Excellent!! Excellent! Excellent!! Excellent!! Excellent! Excellent!! Excellent!!

Lance Lobdell

23 de may. de 2015

The warranty service went great with my window going down the Saturday prior to me taking the truck in on Monday and getting right in.

Christopher Ofstad

22 de may. de 2015

Great customer service, completed in a timely manner. Very helpful.

Michele And Glen Quealy

22 de may. de 2015

Escape. great service, helpful staff and shuttle service.

Hedy Ir

21 de may. de 2015

Your service dept is excellent but the fact that I had to bring my car in so many times for the same problem because Ford doesn't allow to just change everything....the sirus radio!

George Rubens

21 de may. de 2015

Taking my car To vista for all service and repairs since purchased from vista in1988, u always do a great job !

Sherman Gamson

20 de may. de 2015

They were prompt and courteous.They even washed the car (at no extra charge)

David Ben Ami

18 de may. de 2015

Great customer service!!! I highly highly recommend , great experience with the company.

Gilbert Bell

18 de may. de 2015

Service rep Ken goes above and beyond. Follow up, follow thru is always amazing. Phone calls are always returned in a timely manner. If a waiter, he gives up dates while I am waiting, always makes me aware he is aware that I am waiting.

Christina

15 de may. de 2015

Kelly did a great job of keeping me updated on the status of my car and communicating what needed to be fixed, etc.

Nelly Yonano

14 de may. de 2015

I only come here because of Hendrik! Great guy!!! He made everything quick and simple!

David Armaswalker

13 de may. de 2015

I had made a decision to get a mustang months before I actually bought it. And my salesman, Bryon Kraige, was with me every step of the way. He was very helpful through the entire transition.

Shawn

12 de may. de 2015

As always Vista Ford notifies me to let me know when I need service on my MKZ. I showed up for my appointment explained what I was there for and they got to work. They called me later int he day to let me know it was taking a little longer than they had anticipated but all the issues I described were addressed. When I picked up my car it was cleaner than when I left it. They always do an amazing job!

Charlene Porter

11 de may. de 2015

The staff was well informed, pleasant, helpful, timely.

Melisa Silverman

10 de may. de 2015

Bryan was great to work with. He helped with almost everything related to the car. Thanks.

D Salveson

9 de may. de 2015

Quick in/out. Thanks for the ride to and from work and the car was nicely washed. Thanks!

Maria Lewis

8 de may. de 2015

I dropped my car off Wednesday afternoon for a 60000 mile check up. It was ready the next morning at 10 a.m. Everything had been checked over and repaired. The car was also washed so clean that it look like new. I am very happy with the service at Vista Ford and will continue bringing my Explorer to you. Keep up the good work. My service agent was Stuart, who was very polite and thorough. He deserves a pat on the back.

Vladi Olshanskiy

7 de may. de 2015

Good service, nice and friendly personal. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Christine Boydstun

6 de may. de 2015

Thanks for the rewards and your employees were efficient and friendly

Sandra Pearce

6 de may. de 2015

Everything was done perfectly. Great with the time of the repair and the service was spot on.

Ira Kanarek

6 de may. de 2015

I have always been satisfied with the service at Vista. I bought my last two cars there, my presentLincoln LS and the previous one was a Mercury Marquis. Your service department has always treated me right, and when the time is right I hope to do it again.

Chantal Adepoju

5 de may. de 2015

attentive, considered advice. efficient and helpful. thank you.

SD

5 de may. de 2015

I had an oil change. I drive from Valencia to Vista because I feel like I'm dealt with honestly. I do not like feeling like I'm being ripped off simply because I don't know mechanics. The service manager was excellent in keeping me informed on what was going on, what additional items I may need done, the cost of the additional items,and what needed immediate attention.Thank you.

John O'Bryan, Jr.

5 de may. de 2015

2013 Ford Focus with 6-speed trans. It needs new clutches for the second time in less than a year. I think this is a defect and not a dealer issue but I do not know and I will be asking for more information. The dealership is great. They even wash my car when I bring it in for an oil change.

Dorr Looman

5 de may. de 2015

All was good with the exception of a radiator fan plug being left unconnected.. Fortunately I was able to see the problem and fix it on my own...Jack Spute,my service agent was great!

Carolyn Dash

5 de may. de 2015

Always a good experience at Vista ford. I brought my vehicle in for the 15,000 mile service and it was done, while I waited.

Alison Sullivan

5 de may. de 2015

Emergency transmission repairs, fixed the same day. Thank you, Danny!

Bruce Meeks

4 de may. de 2015

Service right the first time in a timely manner. Nice car wash!!

Patricia Love

4 de may. de 2015

Jeff Harkness made sure our service was efficient and prompt. Stewart handled everything very well. This was for our maintenance service.The next day our fuel pump and throttle body quit! Everyone at Vista helped us. We had a beautiful loaner waiting, help unloading car, and Vista water. thank you Paul, Jeff, and Stewart. A disaster became a pleasure because of your consideration.

Edward Fisher

3 de may. de 2015

Always excellent service by our Manager, Stewart Henton. He is friendly, efficient, flawless. And he always remembers us! Work is always done quickly and well. Our original salesperson, Michael Trovero also remembers us in detail after 4 years, and says hello when he sees us. Staff is friendly and premises are clean and nice. Best dealer and service anywhere!!

Lorraine Trovero

2 de may. de 2015

My wife's MKS had a dead battery after 4 years. She was leaving for the airport that morning. Vista Lincoln's service writer, Kelly Eubanks got me in immediately and I was gone in 30 minutes. Made it to the airport on time. Thank you very much for the extra effort. Vista service and salesshow why they are the only winner of Ford's Presidents award. Great job.

Gregory Miraglia

2 de may. de 2015

From my service rep, Ken Nazarian to the shuttle drivers, everyone is very professional & courteous. Ken is very helpful & always accommodating.

Stephen Slee

2 de may. de 2015

I brought my Ford Escape Hybrid in for an oil change and a recall notice, that I had received. The service was performed perfectly and Kelly even called me back twice to advise me when my car would be done. I picked up the car and it had been washed and looked much better than when I dropped it off. I was very impressed by the service I received and by all involved with it. I also like the new service bay setup and the ride home in a nice new Lincoln!

Tara Oloughlin

1 de may. de 2015

Oil change for my Mustang. I made an appt and everything ran on time and my service manager kept me up to date as always. Everyone is always helpful at Vista Ford in the Service dept.

Barbara Wixson

1 de may. de 2015

Car was serviced. Did not receive call when completed, and 3 of the presets on the audio were different than in the morning when I dropped the car off. Otherwise, everything was very good.

Lynn Tivens

1 de may. de 2015

I always receive first class treatment when I bring my vehicle in for service. All of the service writers are friendly, knowledgable and helpful with the service your vehicle requires. Vista Lincoln Ford is my first choice for all my automobile needs.

Helaine Lieberman

28 de abr. de 2015

Ford Escape, Read all about Staff and ServiceI want to state that the dealership is under construction and that is we know it will be greatMy previous car was a Ford Edge which I also got through Vista, I remember waiting a very long time to get to the paperwork together and the salesperson was unable to should me the" bells and whistles" of the car.Now my son recommended Dave Lindig and he was wonderful. Dave was terrific, he addressed any questions I had. He went out of his way to get the color I wanted and almost all the paperwork was ready for signatures when we arrived. I am very satisfied with both Dave and Vista Ford.

Gregory Stern

28 de abr. de 2015

2014 ExploreGreat service was arranged and provided by Jeff Harkines and his team without any hustle. Replaced two flat tires and beat competition prices and on top applyed discount.

Kent Mccombs

28 de abr. de 2015

2015 MKC. Staff helpful, loaner was great. Returned back with yellow spots all over car, possible bird droppings or pollen? I cleaned car when I returned home.

Iosif Mermelshtayn

23 de abr. de 2015

I bought a Ford Focus and I am 100% impressed. The car exceeded my expectations, the service staff was excellent and Buddy who sold the car to me was extremely helpful, respectful and provided excellent service.

3BoyMom

23 de abr. de 2015

Jack in Service was great. I brought in 2 Sport Trac trucks to Jack - everything was taken care of promptly - over all, was a great experience. (Will be even better when the renovations/construction is complete)

Katalin Urszuly

23 de abr. de 2015

The lease of my vehicle was very pleasurable with Rich Barry. He was patient,not pushy which was important for me and my husband who helped me through the process,because i had so little time.

Paul Soifer

23 de abr. de 2015

Ken was wonderful and even managed to have my car washed. He noticed that the brakes had to be replaced.

Keith Keitel

23 de abr. de 2015

Service was completed in timely manner. Staff kept me informed. Liked the car wash. Looking forward to the new waiting room.

James Pacitto

22 de abr. de 2015

I bought my new SVT Raptor F150 from Vista, so of course I want to take care the best care of it. The service is normally excellent a Vista Ford. Although, my last visit to Vista Ford was kind of a mess. After it was done being serviced one of the porters or mechanic wasn't careful and tore up and damaged one of my tires on the wall or curb somewhere between the service stall and pick-up. These tires aren't cheap. And I would have to be out for a day so they could order it. Luckily for me my service advisor Greg, he took care of me. He had no idea anything went wrong but after I talked with him he personally made the effort to talk with the shop foreman Bob and recommended my tire be replaced at no charge. The next day he called and told me to bring the truck in as anytime god for me to have the new tire replaced at my convenience. Most would not take responsibility for an act like this like Greg did. I think that is great service! Most shops around here would not take responsibility like Greg and his team did to make things right and not have me out $400.+Overall, the service managers do a great job at Vista.I think the porter team, and mechanics should be more careful when exiting bays and navigating through the lot. Luckily, everything worked out thanks to Greg and I will be back to Vista for my next oil change/service needs.-James PacittoThousand Oaks, CA

Jeff Brown

22 de abr. de 2015

Service was good. Car was fixed correctly, and they even washed my car before I picked it up! Great phone communication by Ken N. Part price markups seem high, comparative to Autozone and other sources. For example, two years ago, a Ford dealer charged me $160 for a distributor cap and rotor, whereas the same parts could be obtained by Autozone for $32. This is a 500% markup and seems outrageous and unnecessary to me! The Autozone parts in many cases provide a lifetime wty, whereas Ford parts are only for a year or so. I haven't had time to compare this current invoice pricing yet, but at a glance, the part prices seem high again. I know that this is an industry-wide practice though, and not exclusively with this particular Ford dealership.

Edward Carr

22 de abr. de 2015

I cant say how much I appreciate the team at Vista Ford. I have a crazy schedule, and they went beyond the call of duty to accommodate both me and my wife and our crazy schedule. The communication was fantastic, and the follow through phenomenal. Many thanks! One of the best car purchasing experiences ever!

Robert Ketterer

21 de abr. de 2015

I purchased a Ford Escape 2015. Working with Dylan was pleasurable, he was the only staff I spent time with. The only issue I have is even under the best of conditions it still took 1.5 - 2 hours to get it done. If you can streamline things prior to arrival would make it even more pleasurable. For example, forwarding documents ahead of time for signature, credit check done prior to arrival, etc..

JK Slick

21 de abr. de 2015

The service was great once I got the appointment. However when I called to make an appointment I was put on hold for 8 minutes. I hung up and called back and finally got someone to make the appointment.

Valued Customer

21 de abr. de 2015

Very helpful service when dealing directly with my vehicle. On the day I dropped off the vehicle, I couldnt get a shuttle back to work because all of their drivers went on lunch break at exactly the same time.It took over an hour for someone to come and drive me back and I was the only one sitting there. However when it came time to retrieve my vehicle, they sent a car to my place of work to pick me up to take me to the dealer in a luxery car. Kind of made up for the long wait that happened earlier. Overall, very helpful service.

Valerie Klock

20 de abr. de 2015

Stuart was my Service Adviser and addressed all of my issues with my vehicle and my concerns. He has been my Service Adviser in the past and I have always been more than pleased with his assistance in servicing my vehicle and handling and resolving every issue that may arise.This is my 6th vehicle from Vista Ford and due to Dylan (whom I always return to and have a wonderful relationship when ordering my new vehicle) and your Service Department Personnel I return to your dealership over and over again.

Arthur Nissman

16 de abr. de 2015

This is the third time we've purchased a car from Vista. First time, quite a few years ago, we bought a new Isuzu Trooper. Second time we bought a used Honda Accord. And this time we bought the used Prius. The Trooper was handed down to our son. The Honda is still with us. And now the Prius. I can't recommend you folks highly enough. We've lived in Topanga since '77 and pass you guys regularly. This time we went on line to your site, spotted the Prius, and corresponded with Dylan Nelson. He's terrific. I went initially by myself, and the next morning I brought my wife Susan. It was fast and courteous and friendly. Even the finance guy who, I'm sorry to say, I forgot his name was terrific. Both were great. We drove the Prius home that morning. Wow!!!

Richard Tyler

16 de abr. de 2015

It was very easy to make an "unusual" service appointment (taking car in just before closing time for service the next day), and this resulted in the car being available much earlier than expected. Extremely professional and competent on all ends. Thanks

John Grant

15 de abr. de 2015

Keep Stewart in service . He is reason I came and stay with Vista Michael Trovero is the sales person you need to see . After the sale go and ask for Stewart in service . The best one ,two combo in the car business . I have been buying cars for over 40 years. I been to most dealers and was happy, Then I met Stewart for service and when was time for new car , I went to Michael. Will not go any place else to buy or service my car.

Marty Farash

14 de abr. de 2015

Did an oil change. Car was available when the service person said it would be and the car was washed and ready.

Kevin And Sherry Patterson

14 de abr. de 2015

Polite, responsive, nice people, fixed the car. Yay!

Clifford Secia

13 de abr. de 2015

The service was outstanding from the beginning of my Vista experience. No delays on shuttle service. Kelly was most efficient and understanding. You guys are the greatest and I believe it reflects directly on the Service Manager, Jeff Harkness.

Robert And Lesa Glucroft

13 de abr. de 2015

Stuart was great as always. The car was ready as promised.

Jim Swieca

10 de abr. de 2015

The technicians at Vista Ford always do it right the first time! Stuart Henton is another reason I go to Vista; he's truly the ambassador of hospitality and represents the great attitude and skill of all the Vista service personnel.

Phil

9 de abr. de 2015

Routine service and sensor replacement performed on my 2011 Mustang GT. All staff very helpful.As per my request,car was ready by midday.Excellent job.

Franklin Geraty

9 de abr. de 2015

car was finished earlier than estimated, very satisfied

Fernando Ventura

9 de abr. de 2015

First time buying a car, gave the guys a rough time but they helped me understand it all.

Robert Brown

8 de abr. de 2015

Vista made the leasing process painless. The salesman was very accommodating and made sure that I fully understood the deal and that my needs were met. He was sensitive to my budget and gave me recommendations to get the price down. I would definitely recommend this dealer to any other car buyer/leaser.

Kelly Cheney

8 de abr. de 2015

Jack is the best! He is very sweet and honest. I like bringing my car to Ford mostly because of him. I trust him and I feel well taken care of with Jack.

Kathleen Brown

8 de abr. de 2015

DROP OFF CAR YOU TOOK ME HOME, THAT IT'S..................................................................................................................

Bernard Beale

7 de abr. de 2015

Steve Paul has been absolutely amazing!!!! This is the second mustang I've bought from him and both times he has made the "impossible" possible. He never stops to get you into the car that you want. I gave him a list of wants in the mustang GT I was looking for and he over delivered. The car he had ready for me to test drive was absolutely gorgeous! Steve put in some work to get me into this car and after driving it for a month I love it. Thank you Steve for taking the time with me, working hard, and treating me as an individual and not just another sale. I will highly recommend my friends to Vista Ford because I know they will be treated right!

Robert Lauterbach

7 de abr. de 2015

Very please with the customer service, though the actual purchase took much longer than we wanted.

Richard Brown

6 de abr. de 2015

Vista Ford was recommended to me by a friend, who had picked up his car there. I wanted an Explorer. The Staff there were friendly and helpful. I was shown several and drove a few. They were even willing to look around the area for me to find what I wanted if they did not have it. But, I found what I wanted in their inventory. The salesman was very knowledgeable of the equipment and continues to follow up with a call now and again to be sure I'm getting the most out of my NEW Ford Explorer. I'm very happy with my experience there at Vista Ford. I would highly recommend them. Thank you.

Maya

6 de abr. de 2015

Everyone we worked with was so wonderful. Not only were they professional, but they were enjoyable to be around. I would recommend this place to anyone and I love my car!! Special thanks to Nissim. Ford Fusion 2015

Darlene Conway

5 de abr. de 2015

I had trouble making a reservation on-line (probably my fault)but when I called, everything went like clock work. Danny is always great.

Mark Morrison

2 de abr. de 2015

I PURCHASED A FIESTA & IT HAS TURNED OUT TO BE EXACTLY WHAT I WANTED. MY SALES REP WAS VERY ATTENTIVE, KNOWLEDGEABLE & HELPFUL.

Alison Curdt

29 de mar. de 2015

Although there were some complications with the service, the service manager, Jeff H. is making it right and went above and beyond to rectify it. The staff is very friendly and helpful and I felt that they really care about keeping customers happy and working with customers on fixing the problem. I've been very loyal to Ford over the past 6 years and in turn they have been very loyal to me so I would recommend not only their sales department but their service department and will certainly continue to bring my vehicle there.

Dennis Petersen

27 de mar. de 2015

It took over 3 1/2 months to get parts and repairWarranty item, other than that service was good and finished on time

Clarence Green

26 de mar. de 2015

want to thank you for being able to give me a rental and get in the vehicle repaired very very quickly Kenny Nazarrian excellent as always

Paul Shafer

26 de mar. de 2015

2013 F150 Lariat.the sale was Fast and easy, which was nice. our sales lady Tiffany Alexander was beautiful, smart, funny and helpful. We'll definitely be coming back in the future

Denise Souza

26 de mar. de 2015

Dylan was waiting for me with the car I had described I wanted. Had all the features I asked for, we took a test drive and he had me drive a route that tested the car with turning and uphill driving. Found out the time I could come in was really the time he should have been getting off work (I saw his schedule, he didn't mention it). Dylan makes the experience all about you. I have dealt with him for years and love his professionalism yet personal touch.

Gary Horwitz

26 de mar. de 2015

responsive and professional help. However it did take a long time for my car to arrive and it was a little frustrating that we never were told when it would arrive

Andy Slaman

26 de mar. de 2015

Service department was very professional and my vehicle was repaired as advised.

Forever lost customer

16 de oct. de 2013

Ford company has always been a good supporter of my church and as such we try to patronize them whenever we can. Normally we go to Galpin Ford in Panorama City and have never had a problem with them before. Unfortunately, last year we made the mistake of going to Vista Ford only because they had the exact model we were looking for. Earlier today I had called in to the dealership to speak to the salesman (Schulman) who sold us our new Ford Escape last year. He was supposed to make arrangements for the vehicle to have a routine oil change but much to my dismay he was no longer working there. I was then transferred to a Mr. Todd Harder who says he was the manager and when I explained to him the situation and what had been promised by Mr. Schulman, he then began to belittle me and made rude statements about how the service would only cost $40 and how I should stop acting like it was the end of the world and just pay for it. He did absolutely nothing to help reconcile the situation other than make me feel very angry. When I asked for someone in management, he said he was the only manager and that even if I went to Corporate they could do nothing about it since they are privately owned. This was confirmed when I sent a complaint to corporate immediately after I hung up the phone. I had asked Mr. Harder if my business was appreciated, he responded saying that I got a good deal and that if I wanted to I could go somewhere else next time, which I definitely will do. I rarely make an effort to make negative remarks about any business but this was something I felt had to be brought to light so if I was you, I would not EVER go to VISTA FORD in Woodland Hills ever again!

Idiot me

18 de ene. de 2013

Tried to buy a car last October on line through cars.com. It started out okay you know I gave them their money and yes they had no problem taking it. And then yah, I gave the shipper a deposit.Three months later..........no title from the DMV..........Well finally got my money back and found a car in Canada.And yah I lost the $1200 I gave to the shipper.Nice,Losers!!

Berta

22 de dic. de 2012

I used to be a loyal Galpin Ford customer until a couple of poor experiences. The staff at Vista Ford have all displayed a high degree of knowledge and professionalism of their products that is hard to find. Their kindness and willingness to work within our budgets and not hustle us has earned them a lifetime loyalty for us. From the driver who drives the shuttle to the GM Allen Nanas I've never had a better experience buying a vehicle.

HorsePwr

25 de oct. de 2012

Test drove a vehicle, they ran my financials. Was told I'd received a call back, never received one. I called and left a message and the phone call was never returned. Very unprofessional, don't waste your time go to different dealer.

donthaveone

5 de jun. de 2012

Nothing impressive, im happy with my new vehicle but would rather had a more impressive experience for the money i was spending.

leeaugies

26 de may. de 2012

I was shopping for a Ford Flex via the internet departments and this dealership just laid it out, plain and simple. When I showed up, everything was as promised with no surprises. Great price and service. (Honorable mention should also go to Galpin, but they didn't have what I was looking for.)