Used Cars for Sale at Volkswagen Marin in San Rafael, CA

Shyam Sundhar Bale

Sep 2, 2021

Overall experience was good. Sales agent Jesse was helpful in answering questions. Dealership did not have answers to simple questions such as what exactly is covered in “basic warranty”. Team needs to do a better job at understanding everything about the car and not run pillar to post last minute. Team is not cohesive with different negotiation terms provided by different members

S.A. Garth

Sep 11, 2021

Very pleasant experience waiting for my car to be serviced due to recall of Driver Frontal Airbag. Due to work to be completed over an hour and a half, the managers were wonderful to get the TV to work so I could leisurely watch something while waiting. Professional, Warm & Accommodating. Thank you 🙏🏽 Indigo Group in San Rafael, CA The Best! Cheers, Sharon Garth, Mill Valley, CA

Alyson Talley

Aug 23, 2021

We had a great experience at Audi/VW of Marin! Tyler was super knowledgeable and patient helping us secure the perfect car. Joshua the finance manager was was impressive. He walked us through all the steps and since he knew we were on a budget got us a very low finance rate, and didn’t push any extras on us. All in all it was a pleasure working with these professionals. I highly recommend them and will be back to do more business in the future.

A hardinlove

Feb 18, 2021

I bought a car here yesterday and all three of the gentleman who helped me were awesome. They were knowledgeable, allowed me to browse with out pressure, and during the purchasing process honored my wishes. This was the best car buying experience I’ve ever had. I didn’t feel stressed or pressured at all. If you’re looking for a car I highly recommend coming here first. Excellent, excellent customer service!

Anthony B.

Mar 16, 2021

I came here after some shady offers from VW Oakland. I spoke to Drew one of the sales reps at Marin and told him I just wanted a straight and transparent offer. And dang Drew did not disappoint. When I got there I told him the offer Oakland offered which he matched and beat by offering a year model lower but the same exact car in terms of trim. He didn’t throw on ANYTHING I didn’t ask for. Wow! A salesman that did what I asked, I couldn’t believe what I was hearing. I was so happy that Drew was being honest, which is apparently hard to find at other dealerships. I’m telling you I’m so happy with my experience, drive further if you have to and come to Marin where they will treat you like a human being and who understand that you work for your money. Seriously I’m so happy with my experience if the manger reads this I recommend giving Drew a better commission this month. He earned it.