Used Cars for Sale at Wackerli Subaru in Idaho Falls, ID

Gilbert

Aug 7, 2016

We purchased a Subaru Outback earlier this year from Wackerli and were due for our first 3000 mile service. We happened to be running errands and were in Blackfoot. I called to see if I could bring the car in (without an appointment). We were able to bring the car in for service and the wait was reasonable.

Neldon

Aug 7, 2016

Having a new Suburu. The people we dealt with were very helpful and seemed to be knowledgabe about their product.

Gary

Aug 6, 2016

Good customer service,friendly employees,and they take the time to wash your vehicle when they are done. Very helpful answering questions.

Lindsay

Aug 6, 2016

Everyone was extremely helpful, and understanding. I really love the service department at this dealership. The service is a little pricey but that is to be expected.

Jason

Aug 4, 2016

The employees are Always friendly and courtesy. The service is performed in a timely matter, and the quality of service is high.

Andrea

Aug 2, 2016

Everyone is very helpful and friendly. The car was done on time. I got a nice Crosstrek to drive around and do errands while waiting for the car. This is the third Subaru we have bought from Wackerli and I really don't see going anywhere else when the time comes to buy another.

Julie

Aug 2, 2016

Staff addressed all my concerns and we're very courteous and kind. Fixed my AC, lights and installed carrier, with recommendations for the cars future needs.

Kridtan

Aug 1, 2016

Greeted timely upon arrival. Nice accommodations while I was without my car. Offered free wash/vac. Happy to add an oil change on top of the recall service already being done. Found my garage door opener that was left behind in the loaner car and returned to me without issue. I feel like they cared about my Subaru and put me at the top of the list. I will consider this dealership when it is time to upgrade!

Brent

Jul 31, 2016

First time not making appt. for oil change. Was quick and painless.....which quite often why I go to Minute Lube. That won't be a consideration in the future. Great Harvest bread a plus!!

Ruth

Jul 31, 2016

very professional had everything ready when i pick up the car they took the time to explain everything and answered all my questions

Catherine

Jul 30, 2016

The ease and good feeling in purchasing our Crosstrek from all those that helped us at Wackerli Subaru Idaho Falls. Very professional team.

John

Jul 30, 2016

answered all questions completely and when various items would typically need servicing. Not sure why feedback needs 20 words, but here it is.

Nancy

Jul 30, 2016

Customer service was excellent from the service department and manager Mike. They went over and above standard service. Good job!

Richard

Jul 30, 2016

Very knowledgeable and friendly salesperson - Denise! And a great Service Department - Crystal and Mitch! Great selection of new and used Subaru's, too!

Matthew

Jul 29, 2016

No pressure and openness about pricing. Super accommodating dealership! They are even delivering my car to a city where I work 25 miles away.

K

Jul 28, 2016

I felt like I received very personal attention and all my questions were answered. I recommend this dealership for quality service - you won't be disappointed.

George

Jul 27, 2016

sales person should have taken more time to explain the amenities of the options that were installed on the veichile

Jordan

Jul 27, 2016

You guys were patient, respectful and willing to work toward agreeable terms! You were also willing to be competitive with other dealers, which earned my business in the end.

Michael

Jul 27, 2016

The mechanic (I think it was Steve) encouraged me to have him try a small and inexpensive fix first and this ended up doing the trick. I really appreciate his working with me to get things fixed for as little time and money as possible.

Mary

Jul 26, 2016

Always punctual in completing the service and excellent about keeping me aware of a delay or a problem that needs looked at.

Tammy

Jul 25, 2016

Extremely fast and courteous service. We needed assistance quickly as we were travelling from Canada to Boise. The fellows there stepped right up and went above and beyond what was necessary. Thanks so much! And the coffee and pumpkin bread that were provided while we waited were great.

Nancy

Jul 24, 2016

Everyone was friendly, helpful, and not pushy. I went in to look at a specific car and they gave me great selection to choice from. They put my car next to the one I wanted to compare the difference between the Outback I had with the Crosstrax I was looking at. I ended up buying it.

James

Jul 22, 2016

Prompt and friendly service personnel. Had no trouble getting car serviced even though I had no appointment. Would recommend to others.

Alex

Jul 20, 2016

Friendly and helpful staff! They all went above and beyond to help us! Will be returning again soon! Thank you all very much

James

Jul 20, 2016

The staff was personal and helpful. Repair arrangements were easy and convenient. They were very accommodating. Why does this feedback need twenty words. This was the worst part of the experience. Less is better.

Karen

Jul 20, 2016

Very helpful - did a great job. I am a person of few words so not sure I like you requiring 20 words.

John

Jul 19, 2016

Fast, friendly service. Just in for an oil change and tire rotation, and they checked all components of my car and then they WASHED it as well! What a deal!

Trevor

Jul 19, 2016

The service was faster then they said and everything went so smoothly and no complications occurred. Being from California did not make it hard for them to service my car being in Idaho.

Jenn

Jul 18, 2016

Very nice and informative. I was from out of town/state and they made me feel very comfortable. They showed all the checks on the brakes and what was done to the car.

Jeffery

Jul 15, 2016

Had the cars that we were intrested in lined up for us, great demonstration of products and good knowledge of subaru and corresponding products. Easy to work with, not pushy. We had fun

Paul

Jul 15, 2016

Very professional and knowledgable staff that understood our needs and went out of their way to find us our perfect vehicle!

Derek

Jul 13, 2016

I like seeing at least one employee stay constant and always welcome me oersinally. It's nice to have a spot for my kids to sit and play. They love going o have some bread and a bottle of water :)

Mary

Jul 13, 2016

All employees were courteous, I was treated very well, questions were completely answered, car features were explained, Jeol Speas went beyond what was expected to find the car I wanted, Angelo Sessions spent the whole time I was there with me and utilized the time well, all the manuals were explained to me, the business manager went over all forms and answered questions, the receptionist (Nicole?) helped when I called the dealership, friendly atmosphere, I was treated very well and had a positive, pleasant, and professional experience, the salesperson was very knowledgeable about the features on the car, I called ahead and had no waiting time to be helped,

Richard

Jul 13, 2016

Crystal went out of her way to be helpful and friendly. The work was done well and on time and they gave me a loaner car to run some errands.

Christine

Jul 12, 2016

Fast and friendly service. Also I was thrilled to find out I could have my tires rotated for no charge with my oil change from now on!!! Thank you!!

Edward

Jul 12, 2016

The quality of the work performed was top notch. I was amazed at the difference afterwards. The warranty was an added plus.

Alan

Jul 6, 2016

Friendly, efficient and just overall pleasant. There was no waiting car was taken in immediately. They washed and cleaned. Looked very nice on return to me

Renee

Jul 6, 2016

my oil change was done sooner than expected and i love the car wash. I had an appointment for 11:30 but had dropped the car off early in the morning and it was done by lunch time so I was able to pick it up earlier than planned.

Johnny

Jul 2, 2016

They have a great choice of inventory, knowledgable staff, easy to do business with. The overall experience was simply painless.

Ashley

Jul 1, 2016

Mike was amazing, he went above and beyond to make my experience painless and quick getting the warranty work done.

Jacob

Jul 1, 2016

I loved my loaner car! I loved that they were honest with me. I really found the staff friendly. I would buy my next car from them.

Robert

Jul 1, 2016

Prompt service on the programming recall. Offered beverage and snack. Offered to wash car (and did). Pointed out that my cracked windshield was covered under extended warranty and offered to order a new one. Excellent experience.

Eric

Jun 30, 2016

great down to earth people. very helpful with everything answered all questions. willing to negotiate. nice not being stuck in a tiny room during negotiations. thank you.

Kathleen

Jun 26, 2016

Supportive staff to my needs, no high pressure sales tactics for me to purchase products beyond my needs or means.

Thomas

Jun 25, 2016

Denise was super helpful and very thorough in explaining all the features different vehicles offered. When I purchased my car, she took me through all the basics I would need to know to enjoy my vehicle. She also followed up to make sure everything was going well. Overall it was a great experience and I feel like we got a very fair price for the vehicle.

Dalton

Jun 24, 2016

so everything was good but a dirty towel was used to wipe down my windows so it was really streaky, so at first it didn't make the tint look so good.

Neal

Jun 24, 2016

No one was really high pressure or trying to tell us what they thought we wanted. They were very accommodating and helpful. They sought to first understand what we were looking for and helped us get there. They also offered great value for what they sold us.

Roma

Jun 24, 2016

I appreciate the great work done plus the staff who make visiting Wackerlie a pleasure. I hope to stay in business with you for many years to come. Thank you.

Dee

Jun 23, 2016

I loved that Denise took the time to explain all the cool features of the car. She was awesome! I also appreciated the freshly washed car, the full tank of gas upon leaving and the guy who got us an excellent interest rate through Subaru. His offer beat our credit union. It was the easiest car buying experience ever.

James

Jun 18, 2016

I did not have an appointment but they got me in quickly for the regular service, were professional, friendly, and thorough. I really appreciated it.

Karen

Jun 11, 2016

Crystal was very organized, friendly, and helpful. We were able to visit a museum with a courtesy car while our car went in for a recall and oil change.

Dahl

Jun 8, 2016

Everyone was so friendly and willing to help. We feel that Austin and Joel gave 110% in their efforts to help us close a deal to both our satisfaction.

Gretl

Jun 7, 2016

The whole experience was great from start to finish,I was treated like I really mattered as a customer.This was the easiest car buying experience I've ever had and will continue with wackerli Subaru for all future car buying needs.

Ricky

Jun 7, 2016

Crystal was very helpful and went above and beyond! She resolved several issues and was genuinely concerned with our problems.

Susan

Jun 6, 2016

Great price and amazing service. I was driving from California to Montana and requested that everything be ready so I could complete the purchase and be on my way. Alvin, Shasta, and Ray did just that. Excellent job!

Darrell

Jun 4, 2016

They didn't leave us out in the cold! Followed thru with hospitality regarding our comfort; and information concerning what the progress of the car was.

Casey

Jun 3, 2016

The guys back in the service department were so knowledgable and knew exactly what they were doing, I was bringing in an oil consumption vehicle and they were very understanding of it and got everything checked out right away.

Lary

Jun 3, 2016

Denise was very personable, very interested in making sure our questions were answered. She did an excellent job on selling us. Alvin was very willing to give us a Memorial Day deal, and we thought the price was fair. Of course, the car is great.

Jared

May 31, 2016

I found what I wanted online. Just needed to go in to the dealership and test drive to make sure it's what I wanted.

Tim

May 31, 2016

Quality customer service from Denise in Sales and Crystal in Service. Scheduling a Service appointment online. Being open on a holiday.

Blake

May 29, 2016

They had an extra vehicle for me so I could go back to school, they did the matinance on my car in a timely fashion, and it runs like a dream now.

Ronald

May 29, 2016

Mitch was very helpful. He loaned us a car when he was told that my wife has health problems and can't use the pickup.

Ronald

May 28, 2016

We feel Mike Fullmer and his crew went beyond the call of duty to try and solve my delayed acceleration problem with my 2014 Outback. EVERTHING was checked with no problem showing up. Finally, after a test drive with Mike, he found I was using my left foot to use the brake. I had no idea that the brake peddle was ALSO on a silly computer and there was a 1 second delay to reset and tell the car that I could step on the gas again. Since I take my foot off the brake and step on the gas in less than a second I was confusing the computer, thereby getting no power for up to 5 seconds. Now I know.

David

May 26, 2016

Friendly people and pleasant buying experience. It was easy to deal with these folks. This is my third Subaru purchased here.

Doug

May 26, 2016

Actual cost matched what I was quoted over the phone, and the work done on my vehicle was done well (i.e., I won't have to come back for small 'corrections').

James

May 25, 2016

The fact we came in due a winshield that cracked and we were given a 300.00 credit by subaru due to the fact the window was not even 90 days old.

Everett

May 21, 2016

Crystal and everyone were excellent. When I went out to collect my car there was a young man sitting on the ground manually making sure that bugs were cleaned off the front grill. They always go above and beyond what is expected. They are awesome!

Margaret

May 21, 2016

Really liked Denise. She was very sensitive to my needs in purchasing a car. It was an emotional deal for me and she was great. Everyone else that we had interactions with at the dealership were very professional and helpful also. I love my car.

Douglass

May 17, 2016

Hot drinks and pumpkin bread very nice while you are waiting, but the free car wash is what keeps me coming back.

John

May 16, 2016

The sales associate, Logan, was very helpful. He was very familiar with the Subaru brand, as well as the other cars I was looking at. I have a very pleasurable buying experience.

Teal

May 16, 2016

Oh my gosh - exceptional customer service and no hard sell!! My dad, a huge Toyota customer, was so impressed, extra floor mats, introducing me,to service department, love my Subaru hat! Ha! But Alvin and Denise, were professional without being stuffy, personable but not pushy. New their stuff!

Chris

May 12, 2016

Time taken to make sure I understood loaner car and a time frame given as to when my car would be finished.

Richard

May 11, 2016

We came for the the usual oil change and filters and had a headlight burned out. You showed us the burned out light and we had a good experience.

Richard

May 10, 2016

It's always a pleasure at your Service Counter! Enjoy dealing with Mitch and Crystal! And thanks for the coffee and Great Harvest bread!

Mark

May 8, 2016

Everyone was very helpful and knowledgeable about the car. We are extremely satisfied with our purchase and love our new Outback! Thanks Wackerli Subaru!

Robert

May 8, 2016

Geoff was a great salesman! Answered all our questions and didn't pressure us at all. We would recommend Wackerli to anyone looking for a car.

Andra

May 4, 2016

It was the best service I have ever received. Conversations were honest. Reasoning was clear. Every effort was made to be helpful. No pressure was used to force the sale. Every part of the agreement was honored. Impressive.

Susan

May 3, 2016

The service was done quickly and efficiently. Everything was thoroughly explained. The atmosphere is friendly. The waiting area was very clean.

Brooks

Apr 28, 2016

There professional and kind. I was there for about 4 hours and if the sales guys werent doing anything they would talk to me, Even though I was there for long time for an oil change and tire rotation it was an over all good experience, plus I got a free car wash which was nice. I will also be returning to get my timing chain done within the week. The bathrooms are also very clean.

Ashley

Apr 26, 2016

There was absolutely no pressure and worked hard to get us the best deal possible. The owner was very involved which is rare to see!

Jared

Apr 24, 2016

The staff was really friendly and welcoming from the beginning. We came last week near closing simply to talk pricing on a lease and everyone was so kind. We test drove a Forester and loved it. The staff didn't seem annoyed that all this was done right before closing either. Their kindness and the great service really facilitated our looking at a Subaru.

Randy

Apr 24, 2016

Joel was a pleasure to work with. He is personable and knowledgeable. He took time to walk us through each feature of the car. He introduced us to the sales and service managers as well as the general manager. He also made sure we knew we could contact him if we have any questions in the future. Joel is definitely an asset to the Wackerli sales team.

John

Apr 23, 2016

Getting to talk to the staff about new and changing products. Also talking to Shasta about stuff when she's not busy. Great atmosphere to wait around for your car to be done.

Roy

Apr 23, 2016

Denise Mickelsen was a great help to us. she was always polite mad our visit one of the best car buying experiences I have ever had.

Anthony

Apr 18, 2016

The Receptionist was very pleasant & let me know what was to be involved, & the mechanics got my car ready earlier than expected! Also loved the coffee & snacks!!

James

Apr 12, 2016

Saleswoman (Denise) was very knowledgeable and friendly, very easy to deal with. facility is clean, and in easy to find location.

Mary

Apr 2, 2016

The employees are knowledgeable and very willing to answer questions that I ask. And they explain what they have done each time I have been in.

David

Mar 27, 2016

Our Salesperson Joe was friendly, knowledgeable and didn't put any pressure on us to buy. The paperwork was done extremely quickly and professionally. Alvin gave us a deal that no one in SLC could match.

Joseph

Mar 22, 2016

The service reps were very punctual, courteous, and attentive to my needs and informed me right away of any problems that arose.

Linda

Mar 20, 2016

Our sales representative (Denise Mickelsen) treated us like family and introduced us to everyone including the service department. I also liked being able to use a car while my new car was being worked on.

Ian

Mar 19, 2016

Angelo, Shasta and Alvin were all very helpful and I'm glad the were she to help me get the car I wanted.

Wesley

Mar 4, 2016

Friendly staff. Great service. All of our questions were answered. I will highly recommend Wackerli Subaru to my friends and family.

Thomas

Mar 2, 2016

Everyone at the dealership was very friendly and helpful to my wife and I. There was no high pressure sales pitch, only helpful customer service and informative salesman as well as the rest of the staff.

William

Mar 1, 2016

Your staff went above and beyond to get the car I wanted and in a timely fashion. Your pricing was very good and I felt like buying process was hassle free and straight forward. The whole experience left me feeling pretty good and not like some other dreadful car buying experiences I have had elsewhere. Thank You

Zak

Feb 25, 2016

Friendly service that went through everything they checked on my car and let me know all fluid levels, tread depth etc. was good. Also did a great job washing my car. Much appreciated!

Erik

Feb 14, 2016

I was a half hour early and my car was taken in shortly after i arrived. Crystal was pleasant and informative. easy fixes were taken care of and i made appointment for other work.

Gilbert

Feb 14, 2016

We saw an internet ad for a Subaru model we were interested in. We called and the person we spoke to told us they had the car at Wackerli. We decided to go there and discovered the car was not available. The dealer had another car for us to look at and we decided to buy it. We found the sales staff, especially Joel, very knowledgeable and friendly. Overall, this car purchase was the easiest we've experienced.

Doug

Feb 13, 2016

I asked for a specific oil and paid for 5 qts. My car only uses 4.5 qts. The remaining 1/2 quart was left for me in my vehicle rather than thrown away.

Robert

Dec 22, 2015

Everything about our car buying experience at Wackerli Subaru was exceptional. Our sales associate Joe Nebeker answered all of our questions and made sure we felt comfortable during the whole process. From the test drive, to finalizing paperwork, to handing us the keys to our new Subaru, we were made to feel like family members. Thanks to Wackerli Subaru we are now on our way to many safe and enjoyable travels for sure. We are sure to be return customers to Wackerli....of course that is only if we outlive the 300,000 mile mark! Thank you Michael Lobdell for such fine management there at Wackerli of Idaho Falls

Kathy

Dec 13, 2015

The showroom was lovely and very clean. The sales person Denise was wonderful and friendly as well as very helpful. All the staff here is wonderful. Thank you Michael and Shasta.

Leslie

Dec 11, 2015

Easiest car buying experience ever! The right car at the right price, with fast approval and paperwork. Very good salesperson.

Walter

Dec 11, 2015

Adam was very good with us and very informative.. He exceeded all our expectations. We love the car. Will send others.

Cynthia

Dec 5, 2015

Mr. Anderson was extremely helpful in getting the sales guy to help pair the phone problem. The waiting room area was nice and the access to the wifi and great harvest bread.

Lydia

Nov 26, 2015

The staff wasn't pushy, and they all answered the questions I had. I felt very comfortable with the buying experience.

Michael

Nov 26, 2015

Joel was very helpful and answered all my questions. I came out of there with a new outback. Runs great and is awesome in the snow.

Jeffrey

Nov 24, 2015

No pressure, great knowledge of our salesman Jake. Willing to let us decide and discuss without making us feel weird. Mike also was kind and helped, even though we made him kill several trees with print outs! Mike Fullmer is the reason we began this experience but how glad we are we continued with Wackerli!

Nola

Nov 23, 2015

Joel was informative and easy to work with. He addressed our questions professionally and accurately. There was no high pressure sale. Joel went the extra mile post sale going over the details of the car. And ensuring we fully understood the vehicle before we drove it off the lot. He worked after hours to accommodate our schedule.

Kelley

Nov 22, 2015

Crystal and Mike were very professional! They were very friendly and my car, and my new floor mats are great. The best thing was the shuttle and then they dropped my car off at work!

Kenneth

Nov 15, 2015

Liked the quick agreement on price match. Liked Joel a lot. He knows Subaru cars quite well and did an excellent job in explaining all the features inside the Subaru. He was really good...

Lyle

Oct 29, 2015

Every effort to answer our concerns was made. Angelo was very patient and helpful to walk us through the features of our Outback and get us on our way with our new car.

Nancy

Oct 7, 2015

I took my car in to get the oil changed, they got me right in. My wait was short and they found a filter that needed change, rotated the tires, topped off the widow washer and then washed the car.

Paulette

Sep 17, 2015

The personal touch is important to me. So when I ask questions sowing impatience is not good. I don't get tha wit your personnel at the desk.

Jessica

Sep 15, 2015

Adam was an awesome salesman. We came in three different times to compare cars and to make sure this was the right car. He was really patient with us and offered us the best service possible. When it came down to purchasing the car I knew we had to go back to Adam. He made it simple and easy. I would tell any one that needed a new car to go to him directly. I would NEVER recommend working with Shasta in the finance department. She had the worst customer sales skills that I have ever experienced. She would receive poor in everything on the star scale. The only reason we did not walk away from this car, which almost happened, was because Adam provided such great service.

Katie

Sep 10, 2015

I only interact with the service department. But, whenever I come in they make every effort to go over all my requests and then even go the extra mile. I bring my dog in with me also and no one ever complains. All the sales and service staff and extremely nice and inviting. I drive down from Island Park just to get my car's oil changed by your service department specifically because I feel they do a superior job and I love the atmosphere that your dealership creates.

Mary

Sep 9, 2015

To be able to come in to have a service on my car.Always friendly; & helpful. When I bought my car in 2010 I have never had it serviced, only , at your place. I appreciate knowing; it is always serviced. to the best of your ability.