Used Cars for Sale at Wallace Mazda in Stuart, FL

Muriel Rankin

Jun 30, 2016

I had an appointment for routine service. I normally have a friend pick me up so I don't have to wait around for the car to be ready. I could not do that this time and I was pleasantly surprised how fast they serviced my car.

Rick

Jun 26, 2016

GREAT BUYING EXPERIENCE! From salesman (Jay) to management and finance, first class operation! No pressure, relaxed atmosphere. Highly recommended. BTW, this is the third vehicle I have purchased from Wallace Mazda.

Marty

Jun 25, 2016

GREAT FACILITY AND GREAT STAFF I have used the Wallace dealerships for cars in the past ; for both myself and my sister the Hyundai dealership in Stuart is also excellent

Jeff Davis

Jun 22, 2016

This was my second visit for an annual service on my Mazda CX7 at Wallace Mazda. As before, Service Manager Abbra Glagola was OUTSTANDING & had my vehicle finished in 30 minutes!!! This is totally unheard of EXCELLENT QUALITY service from a car dealership!!! Abbra was personable & TOTALLY professional as always. She should be promoted ASAP & given a raise; despite my possibility of losing an ELITE Service Manager. 5 STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!Sincerely,Jeff Davis

Andreas Bernhard

Jun 11, 2016

Thx for excellent service and friendly customer service

Debbie And Eric Spoelstra

Jun 2, 2016

I have been patiently waiting for the newly redesigned and improved CX-9 and it was well worth the wait. The Wallace Mazda team was amazing. Thank you Doug, Joel and Jay for making my experience a 10. This is my third Maxda CX-9 and is by far the best one yet. The beauty of this cross over including engine power, smooth handling and the quiet ride of this beautiful SUV that drives like a car is incredible. The Wallace dealership treated me like family, not just a customer! I can't wait to see Abbra for my first service appointment!

Art H

May 25, 2016

I brought my Mazda 6 in for routine oil change .Abbra did record check found two outstanding recalls she immediately got both oil change and recalls completed which was great.She also informed me they would provide a loaner car for me to use while repairs were being completed which was a so helpful I was able to complete my chores that day. She also understood that me and family were going on a long road trip and I wanted to ensure car was in good shape, it was nice to have her acknowledge my concerns I have been buying cars from Wallace since finding then many years ago I have always had my cars serviced with Wallace and have only had great experiences both in the sales end and the service end Larry and Abbra reflect greatly on Wallace They have my complete trust

Val

May 22, 2016

Happy with service call and great job washing the car afterward.

Kevin

May 6, 2016

Get out of work and battery is dead. A call to Larry at Wallace Mazda and he says Kevin no worries we will stay and wait for you. I get the car started and get to Wallace. Larry the service manager and his lead mechanic stay until I arrive to take care of my last minute crisis at the end of the day and past closing. I take my cars to Wallace and Larry is always there to take care of my car and me. Truly I can't say enough about the Wallace Mazda Service Department and especially Larry.

Bob

Apr 23, 2016

As usual, the service staff led by Larry and Abbra was terrific... got me in and out quickly and painlessly....

Mazda Mom

Apr 22, 2016

Abbra in service is extremely knowledgable, professional and personable!

Nancy Rad

Apr 6, 2016

Abra is a joy to work with....always a good experience!

Katherine, Stuart, FL

Mar 31, 2016

Abra in the service dept. is exceptional and truly the reason I continue to buy and service my car at Wallace Mazda!

George DeJesus

Mar 23, 2016

Very friendly and kindness people at the dealership.

Kathleen Murphy

Mar 19, 2016

Kyle, was very helpful in getting the deal that we could afford.

Joan PISANO

Mar 19, 2016

Quick, polite, don't try to oversell, clean. Service writer is always very kind and honest and doesn't force you to buy anything you don't need.

Martin Goetz

Mar 2, 2016

Ken, salesman, Doug, mgr. we're very courteous and helpful, as was Abbra in Service. So,So, also, was the mechanic that helped me. Nice group!

Greg

Feb 18, 2016

Abbra is an amazing employee! I hope you are compensating her enough - she'd be gone in a minute if another dealer would treat her better and and pay her more. I hope you can hang on to her - she's good!

Happy customer

Feb 18, 2016

Abbra is very knowledgable and takes good care of me every time! I feel I can trust her and to me that is very important. Thank you Abbra!!

Veronica Meza

Feb 11, 2016

Timely service! Clean facilities. Delicious snacks. The Customer service was exceptional. Complete service. Affordable price. Ease to schedule the appointment. I don't have anything else to say but thank you very much again for taking care of my car.

Chasb

Feb 10, 2016

Robert Harrington was great. Very knowledgeable and helpful our venture experiences jabbed two weeks with numerous test drives before deciding on the Maxda CX-5. Throughout the process Rivertcwas patient , understanding and very informative.

rejust

Feb 10, 2016

Abba is a great service tech, very fair and explains everything that is needed and why and I would continue to use this dealership as long as I own this car

Bobf

Feb 7, 2016

Brought car in for recall to update software... as always Abbra had me in and out quickly and with a smile....

stuart strachan

Feb 5, 2016

Professionaly handled with informative communication with honesty & humor while putting the customer at ease .

Dmccluskey

Jan 28, 2016

Abra does an amazing job. Great customer report Scott is a great mechanic. The service department has been the best i have ever used.Abra should be awarded for her customer service abilities.

BobF Florida

Jan 21, 2016

Had a problem with Tire Pressure light that i couldn't figure out... Without an appointment, I called Abbra and as always she was terrific... told me to come right in and she would have the issue investigated... turned out i had a nail in a tire which they repaired professionally and quickly... dealing with Abbra is like having a personal assistant for your car....

Sunflwrtc27

Jan 20, 2016

I love that they explain what they are going to do in terms a non-mechanic can understand! They also work with you to get the best price possible!

Ray Tallman

Jan 17, 2016

Took my car in for a computer update and asked for it to be washed. I left the car at 735am and went to work. Returned at about 230pm, car was finished. It appears everything was accomplished that was requested. The only problem was no one was in the service advisor area when I arrived. Finally, someone showed up so I could sign for ther service, get my key and depart.

Kevin B

Jan 6, 2016

Truly enjoy the visits to Wallace Mazda for serving of my Miata. Great folks, service and overal experience.

Connie

Jan 4, 2016

I really appreciate the collective effort of many to secure the vehicle I wanted. I'm very pleased with my experience. I was very impressed with his vast product knowledge. Great passion for learning his trade!

Mary Anne Milone

Dec 27, 2015

All Great except for requiring 50 characters in this comment box ...............................................................................

RoozPaolo in STL CTY

Dec 27, 2015

I have purchased and/or leased four Mazda vehicles from Wallace Mazda since 2011. I purchased a 2011 3S. I currently own a 2013 Speed3, a 2016 CX5, and lease a 2015 Mazda3 for my son. Sales and service departments are top-rate and will bend over backwards for the client: 100% professional, courteous and accommodating. If you in the market for a Mazda, don't waste your time with other dealers. Wallace is the place to go, period!

Terri and Jim

Dec 23, 2015

This is the second car we've purchase from Sheldon at Wallace. It's a pleasure to work with him when purchasing a car. I'd go back there no problem.

Andrew Nisbet

Dec 21, 2015

my salesman Angel Hernandez was very patient and helpful......

bobf48

Dec 18, 2015

their service desk is the best...Abbra is always courteous, professional and super knowledgeable... recommend their service to all....will go the extra mile to assist in any way possible

Lourdes12

Dec 18, 2015

Abra checked and contacted me back regards to a nail in tire and I was given several pricing ls for replacement of a new tire-all other repair: CD player in good working condition -same on the USB -car detailed as I like it and all was good !

Russ Cater

Dec 9, 2015

I have purchased or leased 4 vehicles from this dealer since 2011. Sales and service departments at Wallace set the highest standards in this industry. Don't bother to purchase a Mazda from any other dealer!

Kenneth Rose

Nov 28, 2015

I love the people at Mazda Service. The issue was a trunk latch that failed with minimal useand Mazda Customer Support stepped up to the plate and replaced it, on Mazda... NICE!!!I LOVE MY MAZDA 3 AND MIATA.

Laurie Lentinello

Nov 23, 2015

By far, the easiest car purchase I've ever made. Angel Hernandez set up Bluetooth for me and gave me a great tutorial on all the bells and whistles. I'll recommend Wallace Mazda to anyone looking for a car.

Monica Johnson

Nov 20, 2015

I have bought many cars over my lifetime at other dealerships and it was a horrifying experience. My husband and I both recently bought cars at Wallace Mazda and we dealt with sales employee Ben. He made shopping for a car exciting, fun and very rewarding experience. .Ben was very knowledgeable about every car on the lot which made it easy for him to pick the car that had all the bells and whistles that both of us were looking for. Everything was such a smooth process that we left that afternoon with time to spare in our day in our new cars. We are very happy customers and will definitely be buying all her future cars at Wallace Mazda !!!

E. Slater

Nov 20, 2015

The service is very good & consistent. They do everything to make you comfortable while you wait.Take the time to explain what was done & notify you to look out for an upcoming problems.

Steve Miller

Nov 19, 2015

The easiest and most enjoyable car buying experience I have ever had!! Kudo's to the Wallace Group. Check 'em out!

Yvonne G.

Nov 12, 2015

Service Advisor Abbra is awesome. I always receive prompt, professional and courteous service.

JMJ

Nov 1, 2015

Service was great. Service advisor was very knowledge of the car. Outstanding service. Had advisor annotate on the repair order on the wear of the drivers seat material. Not a happy camper on the material used on seats of vehicle..poor quality of material used.......

unhappy lady

Oct 31, 2015

I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. THEY r a i s e d THE ASKING PRICE ON A STICKER INSIDE THE WINDOW OF THE VEHICLE WITH LARGE "DEMO SPECIAL" ACROSS THE FRONT WINDSHIELD RIGHT SMACK IN FRONT OF THE DEALERSHIP FRONT DOOR ENTRANCE WHERE ALL COULD SEE. THE ASKING PRICE OF $29,000+ WAS RAISED TO FULL FACTORY PRICE WITHOUT A DIME OFF ON A CAR WITH 4,600 MILES ON IT. THEY ALSO TRIED TO STICK ME WITH SERVICE CONTRACTS I DIDN'T NEED SUCH AS TIRE COVERAGE. THEY SCREWED ME ROYAL ON MY 2003 50TH ANNIVERSARY CORVETTE WHICH WAS ALSO A SHOW CAR. THEY PROMISED ME SOME ITEMS (ONE OF WHICH CAME WITH THE CAR BUT WAS TREATED AS A PRESENT) AND THEY DID NOT DELIVER THE CARGO TRAY WHICH I WAS TOLD WAS APPROVED BY THE FINANCE MANAGER. I TOLD HIM THAT THEY DID NOT GIVE IT TO ME AND HE DID NOTHING. PROBABLY BECAUSE I CANCELLED THE SERVICE CONTRACTS I WASN'T AWARE WAS BEING TACKED ON THE $5,600 BOOST IN THE PRICE OF THE CAR. STAY AWAY FROM THEM. THEIR SERVICE DEPT STINKS TOO. MY SON TOOK A JEEP TO THEIR JEEP DEALERSHIP FOR A RECALL AND THEY DIDN'T FIX THE THINGS THEY WERE SUPPOSE TO. I RETURNED A CHEVY PART AND HAD TO GO BACK (AND FACE ATTITUDE) BECAUSE INSTEAD OF CREDITING THE PART, THEY CHARGED MY CREDIT CARD FOR IT AGAIN!! ESPECIALLY STAY AWAY FROM RON WHO WORKS THE FINAL DEAL. HE SMILES AND JOKES THE WHOLE TIME HE'S GIVING YOU THE KNIFE AND HE NEVER ANSWERS ANY QUESTIONS YOU DIRECTLY ASK HIM ABOUT THE PRICE OF YOUR TRADE OR THE VEHICLE YOU ARE WANTING TO PURCHASE. THEY WEAR YOU OUT AND THEN RAILROAD YOU THROUGH.

Holloway

Oct 22, 2015

Very pleased with service team and the facility . Enjoy going to Wallace Mazda

pirate queen

Oct 22, 2015

This all worked so smoothly. Couldn't ask for more. Unfortunately I took a great drive down to Key Largo in my new car to go scuba diving & proceeded to brake my right wrist on the boat. I do love my new car but will now have to wait awhile longer to drive it again.

R & M

Oct 21, 2015

Very clean facilities. All of the employees were incredibly personable. Our sales representative "Ben" was funny, smart and worked extremely hard to get us exactly what we wanted. Thank you for making this car buying experience a good one.

HURLEY

Oct 5, 2015

THE SALES EXPERIENCE WAS VERY GOOD. THIS IS MY SECOND MAZDA FROM WALLLACE AND I FOUND THE SALES AND SERVICE IS EXCELLENT.

Madeleine Ioannou

Oct 1, 2015

First, my experience with everyone involved in my lease of this wonderful car was just outstanding. I have to say that Angel Hernandez went way beyond the call of duty to help my son and I as we tried hard to find the perfect car for me, and Angel made that a really great experience. Everything was explained to me so well and I left there with such a good feeling that I made the right choice. Thank you to all of you for your outstanding customer service, and the sincere way that Angel helped us make the perfect decision. I am so happy with the car!! I feel pretty certain that I need look no further than Wallace for my next car!

John L. O'Neill

Oct 1, 2015

I felt like they cared about me. The dealerships, Cadillac and Mazda, were very personable and went out of their way to work with me throughout the process. Job well done.J

Ed

Sep 30, 2015

Top-shelf Sales & Service departments. Angel is a true pro and works for the customer. He saved me big bucks and found the car I wanted.Larry, Mike, and Abra are three of the best service professionals in the business. Larry is the only General Service Manager I know who still will get under the hood with a customer and show them so they understand. Super service department.Ed S.

Diane G.

Sep 17, 2015

Every dealership is happy to see you when you want to buy a car, but it's what happens when you need service that builds customer loyalty. Service Manager Larry & Customer Service Agent Abra have consistently provided stellar service for the 6 years I've owned my Mazda. Whether it's routine maintenance or an unexpected repair, they get it right the first time. It's important to me to build a relationship with people you rely on. Dealing with the same friendly, efficient people makes having my car serviced a pleasant experience. I'm grateful they're in Stuart!

GEORGE SALVINO

Sep 17, 2015

SDERVICE PERSONAL EXELLENT AND VERY UP TO DATE WITH EVERTHING. I WOULD HIGHLY RECOMEND THIS CAR DEALERSHIP,VERY FRENDLY AND PLEASENTABD CLEAN DEALERSHIP

Randi McCarthy

Sep 7, 2015

Best car buying experience EVER! As a woman shopping for a car, the usual treatment is demeaning and frustrating, to say the least! I've purchased 5 different brands of cars over the years, and dreaded having to shop for another one. But my beloved EOS was getting up in miles and so I steeled myself for an awful time buying my next car. I had planned on buying another VW, but had such a bad time the last 2 visits at the Wallace VW dealership's service dept, and the bad attitude I was greeted with by the sales dept there (Steve), I decided to look for another brand cause I am never going back to this dealership! I was very pleasantly surprised by the low pressure and consideration I was greeted with at Wallace Mazda. Both my salesman Jay, and the Sales Manager Joel, were AWESOME. Respectful, helpful, patient and went out of their way to help me find a new car within my budget, that I really love! I can honestly say I am very happy customer!

Sadie

Sep 3, 2015

the building and waiting room look like they haven't been upgraded since the 1950's. The waiting room is the most depressing room I've been in in year!!! I've been in Mazda service places in Palm Beach and Houston that were way above these facilities. Even a new paint job would help - do something to make customers feel like they are dealing with a top notch dealership - not the slum dealership

jim luntz

Aug 26, 2015

A broken part in the auto both the service advisor and the service manager or extremely helpful in resolving my problem I was very grateful

Dale Shepperson

Aug 26, 2015

Abra and Mike both did an excellent job. I am always happy with the level of expertise and customer service when I bring my car in for service or repair.

CHuck Wilcox

Aug 15, 2015

I've had Wallace Mazda do almost all of my major repairs since I've had the car (2007 CX7 AWD turbo.). I have been extremely impressed with the service staff, especially Abbra who has always seemingly diagnosed exactly what my car problem was and arranged for it to be serviced for whatever issue I was experiencing. Never any high pressure or "upselling". My most recent visit was due to a "check engine" light issue which I had experienced a year or so ago which turned out to be a result of bad gas causing excessive carbonization of my plugs. This time it was another gas problem causing fouling of the fuel injectors. It was suggested that I have fuel injection cleaning service done which totally cleared the problem.....I have never had reason to question any of the maintenance suggestions offered by the service department. They are some of the friendliest people I have ever had the pleasure to meet and they treat you like they have known you all their lives. I would also like to commend the mechanics who have worked on my car for their professionalism in not recommending unnecessary work and their clear concern in making sure their work is done correctly the first time......

Rosario Paolo

Aug 10, 2015

Wallace Mazda treats their customers as if they are family. Everything from sales to service to parts is tops. Wallace Mazda is entirely customer focused and stands behind every aspect of the customer's relationship. My whole family drives a Mazda; and the new 2016 CX-5 Touring I bought is perfect for my wife who has to lug goods and kids when shopping and/or commuting to work. Mazda ranks right behind Lexus even though it is not considered a luxury brand. Do I have to say more?

JRPB40

Aug 1, 2015

Excellent transaction from our salesman Jay to our credit guru Douglas. The Wallace staff was courteous, knowledgeable and professional, we received a great trade-in number on our 2014 Madza 6 Grand Touring and concluded our transaction by purchasing the 2016 Madza 6 Grand Touring. My wife and I would and have recommended Wallace Madza to our friends and family. "They made it easy"

mazdaliz

Mar 7, 2015

I have never been treated as well as i was at Wallace Mazda. My salesman Travis Rivera was very knowledgeable of his product. He was sincere listening to my needs in a car. i traded a 2012 Ford Focus that was giving me nothing but trouble. The sales manager Steve Stiekman was great as well. He helped keep my new car very affordable, got me a super low interest rate and helped me get out of my ford, although I owed a little more than it was worth. I would definitely refer this dealership to everyone i know. I love my new 2015 Mazda6 and Wallace Mazda

Jacinta Scott

Dec 31, 2014

I loved this place I felt welcomed and my car runs great. I've had it for a yr now and no major problems at all

wrangler91

Mar 19, 2014

Won't give you a price until you're ready to buy. I could have lied and said I was ready. Problem is, that in my area, there are very few Mazda dealers. Salesmen jump on you as soon as you get out of your car. I walked out and told them they would never see me again. Do they really expect you to folk-over $30,000 and not price shop?

dbf8

Oct 13, 2012

Bait and switch but cant prove it. Will never ever use them again. Told us percentage rate was below 4% but is was almost 6%. Tough lesson learned by us. We wouldnt have noticed but the bank caught the discrepency when we paid off the vehicle. When we confronted the "manager", he said "you dont't want us to make a profitt?" Then he walked away while we were talking to him. We told him we just wanted them to know that we knew they were crooks and his response was to tell us to get off private property and threatened to call the cops! I know this is against the law, but we have no way to prove it.

mikewriter

May 24, 2012

When I went to Wallace Mazda to find a new Miata, I found them lacking in desire to sell me anything but what was on the lot. They had the wrong model and color, but the salesman persisted in pushing it. He didn't even suggest that he could get what I wanted from another source, which I know can be done.However, although I did buy my new Miata at another dealership, I later found that Wallace's new service manager for the Mazda division is very personable and helpful. Since the dealer I bought from is much farther away from my home, I will probably use Wallace Mazda in Stuart for service, if there is anything that only a Madza dealer can do. (Otherwise, I always avoid dealership service because they charge so much more that a private mechanic whom I trust.)

bond2u

May 4, 2011

If you expect to walk into a dealership and discuss prices before you buy, don't go here! Not only did we contact the salesman a month prior to returning a lease to begin looking (SPENDING) for a new vehicle when he conveniently "lost" our telephone number and didn't call back, but when we arrived days later, we were met with a very cold and resistant GROUP (that means ALL). Resistance in the FACT that "WE WON'T SHOW YOU PRICES UNTIL YOU SAY THAT YOU ARE READY TO BUY" (that's a quote).Customer service, in the way of a MINIMAL AMOUNT of friendliness, at the beginning was completely lacking. The "bulldog" approach of selling and salesmanship is alive and well at Wallace Mazda of Stuart.Edmunds dot com states something pretty darn good for a person to watch out for in a salesman, so I'll put it here:"Still, many people are drawn to the traditional way of car buying since they believe buying a car is just too big of a purchase to do remotely. If you go this route, you should test-drive your car salesman carefully before moving forward. Ask yourself if you feel comfortable dealing with them. Are they impatient and pushy? Or are they relaxed and open? If you asked them about a specific car's availability, did they respond to your needs? Or did they try to steer you toward another car simply because they have too many of that model in stock? Do they return your phone calls? Do they answer your questions in a straightforward manner? Or are they evasive and confusing?"Everything in the above, relating to salesmen, was lacking in our salesman at Wallace Mazda of Stuart. Right to the point where he diverted us away from what we were looking at, to a vehicle that had no interest to us. He even claimed a skill in "body language" that was completely irrevelvant and misdirection.We wound up having such a wonderful experience at Delray Mazda and the priced couldn't be beat!