Used Cars for Sale at WAYNE HYUNDAI in Wayne, NJ
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WAYNE HYUNDAI of Wayne offers you the opportunity to find used cars by WAYNE HYUNDAI. WAYNE HYUNDAI is a trusted dealership serving clients throughout Wayne, in search of certified used cars. Also, WAYNE HYUNDAI is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by WAYNE HYUNDAI to get the affordable car that is right for you.
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WAYNE HYUNDAI
Authorized EpicVIN dealer
07470, Wayne NJ
Check DetailsWhat’s more, WAYNE HYUNDAI of Wayne has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from WAYNE HYUNDAI. Check out the listings today to find the right car for yourself. WAYNE HYUNDAI is definitely the best place to buy used cars online.
Lori Bowen
Oct 19, 2020
I went to Wayne Hyundai looking for a car for my mom that we saw online. We met with Ralph and he showed us the vehicle. My mom instantly felt comfortable with him (he spoke Italian and so do we). He was super nice and helpful and the dealership was so clean. When we went to pick up the car they had it cleaned and it was spotless. The whole experience was great. I would definitely recommend Wayne Hyundai if you are looking for a car. And we would definitely return if we are ever in need of a new vehicle.
C Padilla
Oct 9, 2020
Hello, To anyone reading this, I emphatically recommend that you visit Wayne Hyundai. The experience was refreshing in comparison to other dealerships I visited. I had the pleasure to be assisted by Adam. After speaking with salespeople from different dealerships, I was able to receive amazing service from Adam. Best experience I’ve ever had purchasing a car. Very thorough and patient. Explained every aspect of the process in full. 100% recommend!! Don’t waste your time going to anyone else.
Dolores Hunt
Sep 8, 2021
Great place to buy from. My son and I went into purchase cars and within 4 hours we were sitting behind new cars driving off of the lot.!!! This was the second time I bought a car from them. I used the same sale person Angel and he was great. Everything went smoothly. Atmosphere is great and the people are friendly.
Mathew Sulda
Nov 17, 2020
My experience here was very smooth!! I was there for an oil change and regular timely maintenance on my Hyundai Santa Fe. The staff was very friendly and straight to the point on what the process would be like. I was pleased with the work done to my car and would highly recommend to anyone looking to service their Hyundai. The management team also emailed me right after my appointment to assure quality and satisfaction. Thanks for the work Wayne Hyundai!!
Abdul Ziadeh
Nov 11, 2020
Great service! I just got my 2021 Palisades the car is a dream car. The rep Adam was able to handle the application the deposition and new registration almost instantly. After filing the finance info via the website I was in and out of the dealership with my new car in less than an hour. By the time I arrived, Adam was calling my insurance providing my note info. He wad on hold until I arrived. Can’t beat the service. Highly recommended sales rep. Thanks for the exceptional service.
jmcgbd
Nov 29, 2016
Reference previews comments stating the great service Rick provided to me and my daughter in selling a car to us that was exceptional and within our budget.
Oldman54
Nov 29, 2016
We met a really knowledgeable,kind salesman. His name is Mousa Ghannam.With smile all the time during the deal,he made us comfortable and finally we got what we wanted. I highly recommend him and will come back.
sbossak
Nov 27, 2016
Angel was a great salesperson. I did not feel pressured to purchase. Had an excellent test drive. All my questions were answered. I'd recommend Wayne Hyundai.
vivcal41
Nov 27, 2016
Rick Klein was truly a great salesman and very professional. He was informative and made the buying experience wonderful. I highly recommend him and Wayne Hyundai.
antnyn
Nov 26, 2016
The entire experience was awesome, no hassle great service in and out! Would definitely purchase my next car from Wayne Hyundai! Carlos was on top of everything extremely kind, kept us laughing and very well informed.
lisa.trainor
Nov 26, 2016
My agent Giovanni, beyond being professional, was friendly, courteous and most important "NOT" a pushy salesman. He definitely made my entire leasing experience a pleasant one and I have already recommended him to everyone and will continue to do so. Thank you Giovanni!! Lisa T.
dslmont
Nov 25, 2016
Service was exceptional. Took the time to go over all my needs. Explained features of the car, finance dept was backed up, so the manager gave me 2 details of the car because of the wait.
gerrigilmartin
Nov 24, 2016
We have leased cars for the last 16 years. We have experienced pressure and nickel and dimming for hours to agree on a lease agreement. We dreaded having to do it again when our lease is up. We went to just see if we liked all your cars had to offer. We already liked the look. We had an immediate great offer and took it. My husband an I were stunned with how pleasurable this leasig process was.
JASON.UTTER
Nov 24, 2016
Rick Klein and Wayne Hyundai make the process of purchasing a vehicle as straightforward and stress free as possible. As a result, I didn't hesitate going back to Rick after purchasing a 2016 Santa Fe in January 2016 in order to purchase a 2017 Tuscon in November 2016. Furthermore, I wouldn't hesitate recommending him to family and friends.
rjaloudi
Nov 23, 2016
My experience with the dealership and Mousa Ghannam is an excellent one and I will recommend Mousa to all my friends and relatives. Thanks for the good work.
solangemar
Nov 17, 2016
My salesman, Derek Hopson, was very professional and polite. He went beyond and above to locate the car and color I wanted; moreover, stayed after hours, so my needs were met. I didn't feel pressured at any moment, and the final price was exactly as negotiated. I would like to thank all involved in the process and for staying late to wrap the deal up.
chris.vitale1
Nov 12, 2016
Rick was an absolute pleasure to help us buy our car. He didn't pressure us and helped us get a great car. Our 2017 Tucson is exactly what we wanted and we love it! Definitely recommend going to Wayne Hyundai and working with Rick!
laur.rain
Nov 11, 2016
Thank you for making our car purchase easy and painless. Your staff is great especially Giovanni and the.man who finished the paperwork and sold us the wear and tear warranty on our car.
robperlstein
Nov 11, 2016
A wonderful experience from start to finish. Professional and understanding of my needs as well as my time. Thoughtful, courteous and patient. I would recommend my salesperson and the dealership without hesitation.
rodandezfern
Nov 10, 2016
Derek Hopson greeted me at the door and offered professional, courteous service and hung in there for me to get the best deal possible at my terms. I was pleasantly surprised as they made sure I did not walk out of that door without making a deal. Thank you for the experience. This will be my second new Hyundai and wont be my last. keep up the good work-
daladydi13
Nov 10, 2016
After much research, I decided to purchase a Hyundai Santa Fe Sport. I test drove 2 vehicles and decided o the 2017 Santa Fe Sport. Rick and his co -workers were polite and explained the process in detail. I was impressed by the follow up emails and the personal thank you sent by Rick to my house.
erinfinn17
Nov 10, 2016
Very knowledgeable and accommodating staff. The salesman was extremely polite and personable. The financing staff came over and personally thanked us for our continued business. The staff overall was very helpful in our decision making regarding extra gap coverage, etc.
frasevt
Nov 10, 2016
I would highly recommended going to this dealership for your lease/buying needs. Giovanni was not pushy at all and did not waste my time. I had a horrible experience somewhere else and I could not have been any happier when I made my purchase at Wayne Auto Mall Hyundai. My wife and I love our new car. Do yourself a favor and go see Giovanni if you want a hassle free experience and at a good price.
gailray1
Nov 10, 2016
couldn't be happier with the result as evidenced in my prior statement. my wife and I will definitely recommend Wayne Hundai to anyone looking to purchase a new car
Donnayang16
Nov 9, 2016
Working w/ Sean was great and I highly recommend him for his knowledge of product, professionalism, and overall sales service. I only wish we had discussed additional trim options such as mats, etc.
dorisking1938
Nov 9, 2016
My experience at Wayne Hyundai and with Rick Klein was just great. Very patient and honest a true professional. I highly recommend him! Kudos to him and the dealership.
hk583366
Nov 9, 2016
Excellent dealership!! The salesman I worked with Sotiri Cortes really worked with me on my price range and did a good job with overall vehicle purchase experience. Will definitely recommend this dealership to family and friends.
ag819
Nov 8, 2016
My sales person Giovanni was excellent in every way, very informative, and easy to work with. Everyone at dealership was great. A great retail experience.
fatih5858
Nov 8, 2016
This was my fastest deal i made it.Thank you.Mr Giovanni and his manager make it so easy and fast deal for me.I am supersized....
gdipalma70
Nov 6, 2016
Henry the sales person at the dealership was really helpful, patient and professional. I went to another Hyundai dealership before Wayne and left right away as I did not like the attitude. In Wayne all went above and beyond without feeling pushed to purchase. Best experience ever buying/leasing a car.
ecat417
Nov 2, 2016
Tony was pleasant and professional. He took me for a test drive and answered all the questions. Keith presented me with a good deal. I'm enjoying the car
kdeluca0509
Oct 31, 2016
I came in and worked with Derek. He helped me find the vehicle that fit what I was looking for. Made the process simple and painless.
Cyndi Hawkins
Oct 28, 2016
I had a pleasant experience at this dealership and would recommend them to a friend. It didn't take as long as I was anticipating and I walked out with a new car and satisfied.
nadago7
Oct 28, 2016
Dealership was very accommodating. Rick Klein was very knowledgeable. I took a test drive and everything was explained to me before I put the car in drive.
valdesj14
Oct 28, 2016
My experience at Wayne Hyundai was nothing less than ideal. Staff was welcoming and helpful and friendly throughout the duration of my time there. Derek was a big help and wirked flexibly with me.
smflynn77
Oct 26, 2016
Angel was absolutely the best! He was very helpful and considerate. He did his best to get me the car I wanted for a price that I could afford and I couldn't ask for more. My only problem is with the leasing staff.
npaulosky
Oct 26, 2016
This dealership greeted us with smiles and guided us along the pricing process. They were helpful and made sure everything was in order. I am very happy with our leasing agreement.
chopf1
Oct 22, 2016
Derek was great I came into the dealership looking to get out of a current lease and lower my monthly payments. he worked extremely hard to get me to my price and did just that. And he was very friendly during the whole process.
jbarta5223
Oct 22, 2016
Have had more expensive cars, i.e.. Mercedes, Audi. Genesis is state of the art, compared to other cars I have owned, at much less the cost. Very satisfied.
joshelinet
Oct 22, 2016
I'm glad I did business at this dealership. My salesman was awesome. He was able to answer all my questions, showed me all the features the car had and gave me a great deal. I would def recommend him to friends/family.
dpinvest
Oct 21, 2016
Very professional treatment, knowledgeable and helpful team of people. Very satisfied. Will recommend to friends. Love the car and the sales experience. Hyundai product compares very favorably to competition.
nanceburns21
Oct 21, 2016
This lease was my first ever brand new car, and this dealership and the team of employees that I worked with couldn't be more, accommodating, knowledgeable and helpful. There were three cars that I looked into all from different dealerships, makes and models. With myself being new to this experience I have to say it was a pleasure and I am happy that I decided on leasing with you.
pvshirt
Oct 21, 2016
Saved a lot money. I also saved putting myself under a lot of stress. Well worth the trip from Brooklyn to the wilds of New Jersey. My next Hyundai will be purchased there.
ajewell0
Oct 19, 2016
All of the employees were friendly and helpful. I will recommend this dealership to my friends and family. Very nice to deal with and fair pricing. Also a good experience with the finance department.
bryan.carroll
Oct 18, 2016
Derek was an excellent sales person. He listened and was helpful in determining the best car for our needs. We will be back to buy another car from him at the end of the month.
cstoft67
Oct 18, 2016
It was a great experience working with Henry and Sean. Thank you! Overall they made my buying experience easy and simple. Great day great dealership!
markfire
Oct 16, 2016
Good customer service related to purchase of a new vehicle. Took some time to find the vehicle we wanted but manager worked with us to eventually find the right care.
philip3
Oct 16, 2016
Great polite service. Very helpful throughout the process. Salesperson fully explained the vehicle, which helped making my choice simple. Our price point was handled in a professional manner. Vehicle was ready for pickup within a satisfactory time frame. Deciding which vehicle to lease is difficult, you made it easygoing.
psancy0906
Oct 16, 2016
I came in and told them exactly what i needed. They allow me to shop around I felt no pressure at all. Derek did a great job.
scotth718
Oct 16, 2016
I would recommend Wayne Hyundai to a friend purchasing a new car. I would also recommend seeing Rich Klein for he was very professional, informative and pleasure to deal with vs my experiences with other car salesman.
Ricky Nicheski
Oct 15, 2016
Felt very welcomed from start to finish. Tony was never too pushy and cery helpful. Shawn was also very nice, easy to talk to and explained everything from start to finish. Would definitely recommend Wayne Hyundai.
whitemanp50
Oct 15, 2016
Everyone knows buying/leasing a car can be painful. But just a few weeks ago, I experienced the most satisfying car lease transaction I have ever had. I walked out a happy person and satisfied the dealership wanted to keep me as their customer.
rbitor
Oct 14, 2016
Giovanni and Shawn (manager) gave us exactly what our family needed and wanted in a truck. They were great to work with. They knew all the answers to our questions. Additionally, Giovanni was very patient throughout the whole decision making process. Both Giovanni and Shawn made sure we got all the features we wanted in the car.
jflans18
Oct 14, 2016
I was looking for a Tucson with my son. We worked with Derek and he was great with helping us get the one that fit what we were looking for. I was very pleased with my experience.
lkorinski
Oct 14, 2016
Our salesperson, the finance people, the managers and the receptionists were all friendly and helpful. We drove away in a new car that day! Fabulous team!
kjagniatkowski
Oct 13, 2016
The service staff was very helpful and professional. I was not pressured to buy something I did not want and I was not given the runaround in as far as price goes.
notes1985
Oct 12, 2016
I had placed a deposit down on a 2016 Altima sv prior to engaging my curiosity with the 2017 Hyundai sonata sport , went to the dealership for a test drive and the salesman Richard Klein knew so much about the vehicle and was so nice and straight forward that I ended up leaving with the sonata that same day !!! Wayne Hyundai helped me get an amazing lease price along with free oil changes .you can't beat that , if you need a car go see Richard Klein a Wayne Hyundai.
Reviewer_BW
Oct 11, 2016
The entire staff is very friendly. My salesman, Rick, was aware of exactly what I was looking for and helped me purchase the perfect car at an excellent price.
soltysjustyna
Oct 11, 2016
Experienced really good service while shopping for my next new car at the Hyundai of Wayne. Giovanni the salesman was very pleasant to work with and helpful in every way even after the purchase of my Genesis. Answered all of my questions and provided me with all helpful and necessary information regarding the car and service and everything necessary for me to know going forward. I am Very Happy with the choice I've made and Giovanni different helped me to achieve the right choice and feel welcome.
DXB13
Oct 10, 2016
They made buying my car easy. I actually went in to buy a Ford Fusion that was a trade in. The car was in excellent shape and exactly how they described it on the website. My salesman was Rick Klein, and he was one of the nicest guys I have ever had to deal with in the customer service field. Rick answered all my questions and seemed actually interested in getting me the deal we needed to make to get me home with the car. He is also very friendly, even waiting for some paper work to be settled with, Rick actually had a conversation with us, he is very easy to talk to. Great car buying experience, Thank you Rick Klein and Chris Wells, and the whole Wayne Hyundai team for all the help, they made a huge weight come off my shoulders.
angkee714
Oct 8, 2016
My salesman was Derek Hopson. I found Derek to be friendly, trustworthy and considerate. He was never pushy. He was informative and thoughtful. I would consider him an asset to your company.
margaretk61
Oct 8, 2016
I was overall satisfied with the service during the purchase of my vehicle. My sales person was very corteous and professional gave me a deatailed information aboutt my vehicle and the terms and conditions of my lease.
yoosee111222333
Oct 4, 2016
Henry made my car buying experience easy and stress free! He is so amazing and I thank him again for making my car buying experience, a fun an non stressful one.
amynercessian
Oct 1, 2016
The dealership staff went above and beyond to acquire a car not currently in stock that met our requirements. Very professional team, from the salesperson (Giovanni Urso) up to the sales manager (Keith Kubat). Fantastic experience. Will recommend to others.
bscannizzaro
Sep 30, 2016
I absolutely hate the process of looking for and buying a new car, and I have bought many over the years. I was impressed with the way I was treated at Wayne Hyundai. From the time I walked in the door until I left with my new car.
caitlyn.wagoner
Sep 30, 2016
Henry was awesome- kind, helpful & professional. He made the whole car buying process go smoothly. I'd recommend anyone to go see him to purchase a vehicle at Wayne Hyundai. The only part of the process that I was not satisified with was with the "middle man" (I can't remember his name, ended with 'metz' I think). He had the salesman attitude that I don't really appreciate. Everyone else was pleasant.
dark44star
Sep 29, 2016
Rick was informative, took his time, and was not pushy. He worked with us on our requirements and did not try to sell us s more expensive model that we didn't need.
bnowatz
Sep 28, 2016
It was a pleasure to work with Sean Cruz on the purchase of my new 2017 Hyundai Elantra. He was knowledgeable, professional and thorough thru out the process. I will definitely recommend your dealership.
daniravill
Sep 28, 2016
They were very kind and helpful and I thought that the dealer was very nice to give me a great deal on my new car.
cnash488
Sep 27, 2016
Sean was great at explaining things and patient during the entire process! He haven't eaten all day and still helped us until even after closing before he sat down to eat. I would definitely recommend this dealership to my friends.
claudiacece
Sep 24, 2016
I was very please after leaving the dealership with my new car. Everyone was so helpful. I was rear ended and in an accident and needed a car quickly. The gave me a good deal on the amount I had to put down. They explained all the features of the car to me.
Newjerseyal
Sep 24, 2016
My two trips in the dealership I was handled by Nikita Villopto. She was extremely helpful and couteous to me. She listened to my problem with the back windows on passenger side and took down all the info. Was also very sympathetic since this was the second window it happened to.If I ever need to go back for anything I hope I have her as my advisor.Thank youAllen Brady
russo.teri0811
Sep 24, 2016
Sean Cruz was an excellent sales person who worked hard to meet our expectations and price. Sean definitely made our experience at Hyundai as pleasant as buying a car can be.
schulte0
Sep 24, 2016
This was my first lease. It was a holiday and very busy. I felt the dealer made issues trying to get just a couple extra dollars from me.
stubodow
Sep 23, 2016
Overall the process was good. It did take too long, with the back-and-forth of price negotiation (came at 2pm, left at 8pm - 6 full hours). But in the end, I'm happy with 2017 Santa Fe (also a previous owner and traded in my 2013 Santa Fe).
corsetti775
Sep 23, 2016
Henry is great he made me feel comfortable and made the experience stress free I am happy with my overall treatment and Tucson !! I recommend this dealer to anyone who's interested in a Hyundai !!
briankordas
Sep 22, 2016
First and last time at Wayne Hyundai. Waste of time and money. Offer kept changing either pay extra up fornt as down payment or add few dollars more towards monthly payment. Should be focused on their customers returning in the future. Need another car but it definitely won't be thru Wayne Hyundai. I will share this experience with family and friends and my advice to all is stay away from Wayne Hyundai.
petexmelendrez
Sep 22, 2016
My salesperson(s) and brand loyalty are the sole reasons I decided to endure the 3 days it took to close the deal. Tony and Derek are excellent and in touch with what Customer Service truly us about. Financially, the deal was a mess, and I'm still confused. There is definitely room for opportunity witj regards to explaining a deal to a Customer. I think after 3 days and over 12 hours anyone will agree to any price. Thank god I love Hyundai cars.
mfmerena389
Sep 19, 2016
Good service and happy with my choice of the Tuscon at a fair lease price. I was very satisfied with my lease of the Hyundai Elantra Hatchback.
ethomas88
Sep 18, 2016
Giovanni Urso was a fine salesman. I do think, the Elantra itself is the ultimate persuader when it comes to making a decision to purchase. The price is good for all the 'bells & whistles' that came with the package, and it is a beautiful vehicle to look at, and it's a delight to drive. One comment I would make as a woman: I first contacted Hyundai via the internet, and the person who contacted me was a female, who said she would meet me at Wayne Hyundai. I was looking forward to dealing with a woman salesperson. She said to make sure to contact her if we could not make the appointment. I think she should have done the same for us. ( I do not recall her name).
karen.levitz54
Sep 18, 2016
I was thoroughly please with my purchase experience at Wayne Hyundai. The salesman, Rick Klein was very professional, knowledgeable and friendly. I would definitely recommend him and the dealership to anyone.
bynt
Sep 16, 2016
It was a very pleasant experience nice people to work with everything went smoothly. I went in they gave me everything I needed and we got it done. Very fair
pama03
Sep 16, 2016
Salesperson Tony Z. was personable and thorough. No pressure tactics. Comfortable environment in which to purchase a car. All dealership employees were helpful and friendly.
iampoefar88
Sep 13, 2016
It was another great experience at the Hyundai dealership. I dealt with the same salesman Derek Hopson at the auto mall dealership in wayne and had a great experience yet again. I was able to purchase a second vehicle within the span of a couple weeks. I would definitely recommend going to Derek Hopson if you want to fulfill your car needs. He is a straightforward salesman that takes his time to ensure that there aren't any doubts or concerns while purchasing a vehicle. Also, the staff at the dealership is welcoming to the customer and they maintain a great atmosphere.
tpb0
Sep 13, 2016
Rick Klein was a very helpful salesperson, we test drove the car and went over all the many options available. Very impressed with the Factory warranty and the car drives like a dream!
toma6012
Sep 12, 2016
The dealer was able to meet our price and Derek was courteous and helpful. Proper amount of time spent on the test drive. Good experience.
stevencon
Sep 11, 2016
Purchasing a 2017 Hyundai Tuscon at Wayne Hyundai was a most pleasurable experience. I was greeted as soon as I walked into the showroom. No one was pushy as i looked around. When I was ready Sean began to work with me. I spent about 1 1/2 hours there to make the purchase. The negotiated price was settled in about 10 minutes. The balance of the time was leisurely taking the test drive and talking about the car. Sean was able to answer any of the questions I had posed to him. A most knowledgeable young man. I would highly recommend Wayne Hyundai and Sean Bruno Cruz to anyone who was going to purchase a Hyundai.
moosedi2
Sep 11, 2016
I was treated professionally and with a very comfortable feeling from the first time Henry greeted me to the end. I would tell my friends to go there.
eileen CAMPBELL
Sep 10, 2016
We arrived at Wyane Hyundai at 5:50pm on a Saturday having no idea the place was closing in 10 minutes. We had just started looking for a car and had no intention of buying one immediately. Salesperson Giovanni Urso not only greeted us warmly but took us on two test drives even though technically his workday had ended and everyone else was packing up to leave. Giovanni was delightful and helpful and to our great surprise we ended up trading in our car and driving home in a new Hyundai that day. The car has been great and next time we need an auto we are definately returning to Giovanni.
hcastoro
Sep 10, 2016
This is the first time I leased a car and it went very smooth. I got a great deal on my car because of the great staff. Thank you!
Howard
Sep 10, 2016
I just bought a Sonata from Wayne. I was treated very nicely from the first time I went there. Everything that they promised was included in the deal.
jbobpierre
Sep 10, 2016
Derek was very professional and had a lot of patience, helped me out with all my options and gave me confidence on making my decision on getting my new car.
jennavan
Sep 10, 2016
The dealership is very unorganized as a whole. The owner should provide a proper kitchen for the employees to eat. It is very unprofessional seeing everyone eating at their desk or behind counters.
jciffo
Sep 9, 2016
I had no intention of purchasing a vehicle on the day I did so. I still had two months left on my previous lease from another brand dealer. My salesperson was personable, enthusiastic and knowledgeable. Had it not been for his positive demeanor I probably would not have purchased a lease that day.
c.artale
Sep 8, 2016
Rick Klein was a true professional and stayed on top of the process with follow-ups and information on specific color and equipment as promised. I recommended a friend after I left the dealership, and found out he went there to see Rick. Great experience.
jim1wagner
Sep 8, 2016
I would not recommend this dealership to anyone and will not buy another car this car should never have been sold with a recall notice for a repair . This caused a lost of a day in time and money it should have never happened.
rebeccavanderbrink
Sep 8, 2016
They really cared about my needs, Giovanni was such a nice person and wanted to do everything he possibly could to help me. The sales manager there Sean M. was also absolutely incredible. Everyone there ensured I walked away happy
sylcestaro
Sep 8, 2016
Have not had the car long enough to give it a proper review. I love all the options it has and the way it handles and also the way it looks.
charles.amoss
Sep 7, 2016
Henry was excellent. Everyone was friendly and professional. All of my expectations were met. I am likely to recommend this dealership to family and friends.
froggy8
Sep 7, 2016
Enjoying our new car. I wish we had a larger choice of colors to choose from. Very comfortable and very smart. Thanks for making us happy.
Manuela1018
Sep 7, 2016
Sean and Shawn were great to work with. They were experts in their niche and had answers to all my questions. Had a great experience!
Mari
Sep 5, 2016
Came in looking for our sons first car. Found the car, test drove and paperwork under 2.5 hours. Rick Klein was very nice and a pleasure to deal with during this experience.
harvfl
Aug 29, 2016
my only complaint was we waited 1 1/2 hours to see the finance guy. We almost ubered home as they took the lease we were returning. It would have been much better to let us know up front that the wait was going to be that long so we could have made dinner plans or come back the next day
steven_pneuman
Aug 26, 2016
Sales and Delivery of my vehicle was GREAT!! Drove away same Day. Unfortunately it has been two weeks now and I still have not received my registration. Was informed by phone on August 16th. they received it and confirmed address. They stated it was mailed that day. Called on August 22nd. they stated it was not mailed but will go out today Now August 25th. and still no registration tags are expired!! Very poor administration department
rprochaska
Aug 25, 2016
The dealership treated me with respect and was able to respond in a positive way to my questions and needs. Rick Klein was very thorough in describing the features and benefits of my new vehicle.
normans12
Aug 20, 2016
The people at Wayne's auto mall were very professional. I had a very good experience dealing with these people you can Call everyone a professional they took the time to explain everything set up my first oil change fill the tank with gas and set up the car navigation and radio
atwaldinger0
Aug 19, 2016
Derek was an amazing salesman and helped get me the deal I could afford. He was very nice and professional. I will not go back, not because of him, but because of the manager, Joe, I dealt with my first night.
emilygutterman
Aug 18, 2016
I was pleased with the assistance we received when purchasing our vehicle. Sean was informative and courteous and it was nice to work with him.
leocamm1
Aug 18, 2016
I came into the dealership looking for a specific deal that was posted in the paper regarding a 2016 Elantra. Derek quickly noted that the 2016 vehicles were no longer available but he would try to satisfy us with a good deal on a 2017 model. I was very specific with Derek what I wanted and what my cost parameters were. Derek was able to put a good deal on the table that we quickly negotiated and agreed upon. I felt it was fair, which is all I ask for.
pamela.sit
Aug 18, 2016
Worked with me as a somewhat difficult customer to offer me a deal on a car. But I may have already been irked because I felt at a disadvantage in regards to purchasing a car as a woman. Why are there not more female salespersons?
Patricia & Jenna
Aug 17, 2016
Rick Klein went above and beyond to help replace my daughter's new Hyundai that was declared a total loss in an accident. He worked with us and kept within her budget. Rick was very easy to work with and there was no "sales pressure" to go beyond that budget. Because Rick's professionalism and care of us was so impressive, I purchased an Elantra for myself! We had a great experience at Wayne Hyundai and I have already recommended them to friends, family, and co-workers. Thank you, Rick, and the team at Wayne Hyundai.
smcnear1118
Aug 16, 2016
Angel is an honest and hard working salesperson that listened to what I wanted and delivered exactly what we discussed. Highly recommend Angel! If you need a car you should speak with Angel.
netmanjmb
Aug 15, 2016
Rick Klein was outstanding understanding my requirements and actually following thru with what he said he could do. You dont always often get that in dealerships. And the dealership honored the true car price sheet that I came in with. Again, another nice, no haggle experience. This is my eighth new car and I have to say that is was excellent.
sonia.nyire
Aug 14, 2016
Well run dealership. Excellent salesperson- straight answers, quick resolution, very helpful. Not crowded. Purchased a car and so far, very pleased. Warranty is very appealing.
4bananas
Aug 12, 2016
I went to Wayne Hyundai to lease a car because it was close to home. I found everyone there to be very courteous and helpful and Derek showed me the car that I asked for and didn't try to sell me something else. I got the car that I wanted and it was a very smooth and easy experience. I would definitely shop there again and I recommend this dealership to others.
eakirsch
Aug 12, 2016
I was very pleased with the lease of my 2017 Hyundai Elantra. Jose provided excellent customer service! I love the color of my car (electric blue!) and it performs exactly as expected.
walterb783
Aug 11, 2016
Professional Experience compared to some of the other dealers in the area. There was a large selection of new cars to choose from in various trims and colors.
teresakalousie
Aug 10, 2016
My family and I, were very satisfied with the service provided by this dealership. All of our questions were answered and everyone was very helpful and polite. I am happy that this process went smooth and fairly quick. Will definitely see myself making another deal, at the same location, when the time comes.
debes44
Aug 10, 2016
Anybody at the dealership has been of great help, from the receptionist to the accounting/financing person. I was rather nervous when I arrived. I had no real plane to purchase at that time, but I felt immediately comfortable and at ease. Thank you.
sdom
Aug 9, 2016
I found Derek to be very professional, respectful and attentive to learning and meeting my goals. He was very thorough in his overview of the vehicle and very personable in his interactions.
bgmll62
Aug 6, 2016
The sale person worked with me and gave me the deal that I had asked for. The salesperson was courteous and very professional and answered all my questions.
karaine.luce
Aug 5, 2016
Took me over 5 months of car shopping to find what I'm looking for. Out of all the dealerships I've visited, I am very happy to say that I Highly Recommend Wayne Hyundai for its Excellence & Awesomeness! Derek made my car buying experience felt like a walk in the park!
vtgrad522
Aug 5, 2016
Sales person work diligently to get us the deal we wanted, which we appreciated. However some of our info was taken down wrong which cause some issues with the finance approval, but it all worked out in the end with minimal issues. Chris Wells helped us with the financing and was extremely assuring. Overall a good experience and we would consider going back.
jnigito
Aug 4, 2016
Professional, friendly and Excellent folks to do business with.I would and have recommended Wayne Hyundai to friends and business associates. Much negotiating, but overall great deal for both buyer and seller. GREAT experience overall, from the moment I walked into dealership and GREAT vehicle to enjoy for years to come. Wayne Hyundai should be proud of the professionalism and service received from the 3 employees listed below. Great people and great job. THANKS
tinabeans
Aug 2, 2016
Great experience with these guys at Hyundai. Angel and Chris really went to bat for me and my husband and got us in a brand new car. We are extremely happy and plan to visit them for our next vehicle. Thank you for everything guys!
miguelina.tuncaslan
Jul 29, 2016
Jose Morel makes you feel so confident when you buy the car in your agency. Excellent customer service, very professional and know the product very well.
mramadan3
Jul 29, 2016
Wayne Hyundai is the only dealer I would do business with. Rick Klein and staff treated me with the up most professionalism, and respect. Looking forward to do business in the future. Thank you.
marine411
Jul 27, 2016
Giovanni made us feel very confident and comfortable regarding our needs, and the product. He made certain we had the opportunity to test drive the vehicle and anything we asked that he didn't know he followed-up immediately.
oakeyes
Jul 27, 2016
Every one there was excellent and knowledgable. Finance guy, Chris was very good. This is the second time I leased from this dealership and I am very happr
lpin1
Jul 25, 2016
Mr. Henry Salcedo was very helpful and professional. He made the buying process enjoyable and stress free. This was the third car I've bought from Wayne Automall Hyundai within the last two years.
jimmythompson
Jul 24, 2016
Everyone was very helpful in making my lease of a new Sante fe easy. They worked with me and explained everything to me in detail and answered all my questions. They had very limited color options and had to settle on color other than that everything went smoothly
noamore5
Jul 23, 2016
I strongly dislike car shopping and Henry made it very enjoyable! He was extremely helpful! I was very happy with his services! Henry is the best!!
pbattoglia
Jul 23, 2016
As always Hyundai aims to please! I would recommend this dealership to my neighbors and friends. This is my third Elantra and I plan to remain a customer!
pguarino01
Jul 23, 2016
Frank was friendly and honest. He was very helpful with understanding what o wanted with regards to leasing a vehicle and he assisted me with my needs
rsnack
Jul 23, 2016
As stated previously, it was an excellent experience purchasing my new Sonata. Giovanni was terrific in every professional way. I would recommend your dealership to anyone and it all started with Giovanni. My wife and myself were completely satisfied with our buying experience.
wolfcrew6
Jul 23, 2016
Henry Salcedo is definitely one of the best workers you have at your facility. He is very diligent, attentive, and devoted to his customers and ensures that he will work with them until they shake off on the deal to the car of our dreams. He made my experience at Wayne Hyundai a very comfortable and enriching experience that only added to the value and charm of the facility. Because of Henry, I will definitely be returning and I hope to see him again soon!
iladcero
Jul 21, 2016
I called the dealership, confirmed they had the car I wanted, saved the car for (they only had 1) went in the next day, Angel was amazing and I bought the car right there and then. Easy, professional and painless!!
jaynh0
Jul 20, 2016
I had alot of questions and they were all answered honestly and without frustration. Thank you for being patient with me. I am enjoying my new leased Elantra. It is the perfect fit for me.
giovanniu2003
Jul 18, 2016
good job I am very happy with my new car the team from Wayne Hyundai was very professional and in time matters the work my new car thank you
jessicahardaker
Jul 17, 2016
Great service great salesman it's always refreshing to meet salesmen that don't just try to sell you anything but take your needs into deep consideration thanks again and I will be back for my next car
jlashop
Jul 17, 2016
Great dealership! We received superb help from the entire staff. Their upbeat, friendly demeanor made the entire purchasing process a delight. All were helpful, extremely knowledgeable, competent and very thorough. It was a pleasure dealing with the Wayne Hyundai team!
vencarnacion81
Jul 15, 2016
Giovanni was excellent! I was very satisfied, I have no complaints. I can say everyone there was so professional and friendly that I will not go to another dealer for any of my future cars. I've already spoken to friends and family about my experience. I strongly recommend anyone to go and checkout Hyundai dealership in Wayne.
a1b1last
Jul 14, 2016
Thank you Rick for delivering us the exact car we came in looking for. It was a pleasure working with you. We love the car and are very happy with our decision to buy another Hyundai.
kevin.capriolo
Jul 14, 2016
It was a good experience and they were very helpful. They didn't force me too do anything or add hidden fees though I was not informed that there was not a spare tire which was an issue when I got a flat tire
PeteT21
Jul 12, 2016
Today I leased a new Hyundai Elantra for my Mother in Law. The team at Wayne Hyundai was fantastic. Angel Figueroa, our sales person, Joe F, the sales manager, and Greg B., the finance manager, were very professional, patient and gave us a 'great deal'. The entire process was very easy and smooth. Thanks to everyone at Wayne Hyundai for a great experience.
gschaech
Jul 7, 2016
I was extremely pleased with the process. The sales staff worked hard to get the deal that I needed. I would definitely recommend this dealership to friends.
aflotron
Jul 6, 2016
My best experience at any car dealership in the US ever. I never felt the usual pressure. No endless forth and back running to the manager by the sales person
cathystayton
Jul 6, 2016
Henry was and excellent sales associate. He did a really great job with me and I would recommend him to anyone I know. He made my experience so much better then I could have expected.
Teri
Jul 5, 2016
I would think twice about leasing a car from Wayne Hyudai, they are very dishonest when you aer returning your leased vehicle. We leased an Elantra and retuned the car with very low mileage. The body was in excellent condition. We accepted the minor stain on the seat as our damage. We were shocked and upset when a few weeks later we received a large bill stating the car had front bumper damage. They also attempted to charge us for a lost key. We had the body detailed from our regular local body shop with a receipt showing the very minor damage was repaired prior to returning our car. And , they pictured the 2 keys in the inspection report and had to dismiss the lost key claim against us. The inspection was done 48 hours after our car was returned so perhaps it was damaged on their lot. We are still in dispute but it is very very upsetting. We are very honest people being treated very unfairly. Do not lease from this company.
ronniaiello34
Jun 30, 2016
Buying a car was never as much fun. I was treated like gold, not presacred and Henry listened to what I wanted and what I didn't want. The result was I got a vehicle I am in love with
Matthew Kim
Jun 29, 2016
Rick was very understanding and patient with my family. He was willing to hear us out and work with us. I stopped going to Hyundai in Wayne 10 years ago due to a bad experience but my experience with Rick made me want to start coming to Hyundai in Wayne again. Overall, excellent man who really understands people.
patriciasullivan92
Jun 25, 2016
Our salesperson, Angel was a pleasure to do business with. He was very helpful in getting a deal done for us. I would definitely go back in the future because of Him.
lcharmatz
Jun 24, 2016
overselling of tire protection package by finance person. Also the sales person did not successfully complete followup with my auto insurance carrier to replace old vehicle with new vehicle, I had to contact them myself 3 days after the purchase and luckily did not need to use the insurance during that time for which my new car was not covered!
glitza.gutierrez
Jun 23, 2016
Gio was excellent and professional and find the right car for me and . I will highly recommend Gio and the dealership and he gave me a good deal thank you for all your help
marchma123
Jun 23, 2016
I am always very satisfied with the service I receive at this dealership. I leased three times for the same car because of the easy deals I experience each time. No haggling and I received the same monthly lease price each time. The salesmen are always respectful of my wants and needs and there is no haggling. I will be back in three years for another Sonata.
jrothschild16
Jun 22, 2016
Derek and Chris were professional, courteous and well informed. They tended to all of my vehicle needs. I would absolutely recommend the dealership to anyone who inquired and those who didn't!
candyg0405
Jun 21, 2016
Very stress free, Rick was very helpful and explained everything. He helped move the process as quickly as possible. All questions we had were answered. The staff was very friendly and helpful.
sueaps
Jun 21, 2016
I was very satisfied with the way things went at wayne hyndai. It was a very good experience when i purchased my hyndai sante fe sport.
alleo33
Jun 18, 2016
The staff at Wayne Hyundai were professional and friendly. I was treated with respect and the pricing negotiations were straightforward and fair. I will be going back there for my next purchase.
djmonty63
Jun 18, 2016
Henry made our shopping experience enjoyable. We were very please with Henry's knowledge of the 2017 Elantra and we are very happy with the purchase of the Elantra.
joey.gvoth
Jun 18, 2016
My salesman Derek Hopson, was helpful and knowledgeable making my decision to buy another Elantra. I recommend asking for Derek Hopson on your future purchases.
briannacampo
Jun 17, 2016
Henry gave me a great, seamless experience in leasing my new Sonata. He has been extremely punctual in answering all of my questions, and is super friendly. Thank you!
erinfinn17
Jun 17, 2016
Very pleasant and courteous staff. Friendly. Thoroughly explained all features of vehicle and financing options. Financial office very nice. Informed my partner and I well.
janetl0323
Jun 17, 2016
Henry is truly a great person and made the car buying experience an enjoyable experience. He listen to all of our questions /concerns and answered with great knowledge
jross92
Jun 17, 2016
We were very happy with the sales process and the quality of the vehicle. Everyone was very helpful and we enjoyed working with them and would recommend Wayne Hyundai
kaykim204
Jun 17, 2016
Had a great experience at this dealership. Would recommend to others with rick. Did an out of state deal but they took care of my registeration and taxes which saved me the hassle of doing it my self.
sophie2190
Jun 17, 2016
Never going back to Wayne Hyundai. It is by far the worst experience I've ever had as a costumer. Repeated lies and empty promises that they make to be your fault.
yesseniacolon.yr
Jun 17, 2016
I couldn't be happier with my new car and with the professionalism and expertise of our salesman Giovanni. He was patient and explained everything we needed to know before we left the lot.
littzij
Jun 15, 2016
Giovanni was great! I love my car! Monthly payments are a little high and more than I wanted to pay! Felt a little rushed and forced to make a decision right then and there.
nickisoden
Jun 14, 2016
Had a great experience! Rick listened to my family's needs and we got the right car at a good price. Very happy with the experience.
threezens
Jun 11, 2016
Sean was very helpful. He was patient with me and my situation. He never made me feel rushed and handled himself very professionally. I would definitely would come back at the end of my lease
sahityagupta
Jun 10, 2016
I got a great deal for the purchase although a lower quote for my trade in. I am happy with the way Jose worked through the deal and got approval from his boss Vlad. Only thing that didn't work well was the Finance Department (Greg) who pushed their own rate and loan term and got me to sign a financing contract for a very high interest rate.
slf0604
Jun 10, 2016
My experience was very good had an appointment and left with a brand new car within four hours. Everyone was very helpful especially my salesman and financial also
fpz1225
Jun 10, 2016
I expect good service every time, it takes a lot of money to buy a car and dealers should respect that fact. Thanks a lot
j.mazzo
Jun 10, 2016
After going to a few Hyundai dealerships we decided to go to Wayne Hyundai. Angel was our salesman and he did a great job getting me into a new sonata. Very professional and he made sure that we left very satisfied.
mohamadrustom
Jun 10, 2016
I took appointment, I met Rick, I told him my need and my budget. Not waiting too much. Rick show me the car that meet my need and my budget. Great
ori0
Jun 10, 2016
The staff were all very friendly and accommodating and made the whole experience as painless as possible. I would call in advance to minimize wasted time, but I would certainly recommend this dealership and will come again.
rjtor973
Jun 9, 2016
Great customer service. Listened to every detail and made the deal happen. Happy with all the results and especially with my new 2106 Senota . Thank you !
jar1954
Jun 8, 2016
All went well didn't take all day a better experience than I had at Ford. Rick Klein was great as and the finance department made it clear to me.
jh.so
Jun 8, 2016
The staffs are very kind. I listened enough to the explanation about the car from a dealer. I am very satisfied with mine. I would like to buy in this dealership if also I get to buy a car next time. Thank you.
markwholland
Jun 5, 2016
I have been to other dealers that just pressure you into getting a vehicle you do not want. This dealership did not display any of that. I love my car and will definitely get another Hyundai
jolene68
Jun 4, 2016
I am supposed to write 25 words about this buying experience. I went to the dealership, Sean helped me, I came home with the car I wanted, I didn't have to wait four hours as I did the last time, so all in all, it was a positive experience. Usually I come home from buying a car and want to pull my hair out. I wish all dealings were this easy.
julienaidanpaul
Jun 4, 2016
Salesperson and dealership was very professional and efficient. This is my second Hyundai Sonata and I will plan on going back again for my future needs.
mpdesq
Jun 4, 2016
Rick and I spent several hours together trying trying to find the perfect fit for me. He was very patient and didn't give up. Ultimately he was able to locate a car that fit my needs and we were able to get the price to a point that I felt comfortable paying every month.
sermike
Jun 3, 2016
Everyone that I interacted with was very professional and courteous. They worked with me on the finances in order to get what was agreeable to both parties. I was very happy with
namscho
Jun 2, 2016
Good deal, good people, enjoyed the experience. I would buy here again. I have no mors to say then that I am satisfied with the experience.
hurweider39
May 28, 2016
Rick Klein was truly a professional and knowledgeable salesman who I truly would recommend to anyone looking for a new Hyundai. I love my new Tucson and am happy to have decided the Tucson over the competition.
war23wwjd
May 27, 2016
Angel was knowledgeable and courteous in my time spent at the dealer in my purchase. Loving my new Tuscon and hope to for the next 3 years.
rachelef83
May 26, 2016
Angel is extremely professional and excellent at meeting the needs of customers. He is truly an asset to Hyundai and our family will be back in the future to purchase another vehicle with Angel.
3912nancy
May 26, 2016
Sean Cruz is a knowledgeable professional, and it was a pleasure doing business with him. I hope to see him in 3 years, when I will be looking for my next Hyundai
charlotte0
May 26, 2016
My experience with Hyundai was excellent. The staff and my salesman were exceptional. As always I would definitely recommend Wayne Hyundai to my friends and family. Hopefully Hyundai and I will continue to do business well into the future.
Joe B
May 26, 2016
My family has purchased 7 Hyundai cars since 2011. We purchased the first 5 at a different dealership, but stopped by Wayne Hyundai on January 2nd of this year initially to just compare prices, , but before we left, they made us a great deal on a 2016 Elantra. In June we returned, and purchased a 2016 Sonata. Jim Johnson was a knowledgeable and professional salesman that assisted us with our purchase. I would stop in and ask for Jim!
lcaccounting
May 24, 2016
Sean tried to cooperate with my needs, by getting me in and out as quickly as I needed. he was very concerned about satisfying my needs, he was very quick with explaining the vehicle to me , since he wanted to comply with what I had asked for, which was having everything ready for me , to just sign and leave.
chalker67
May 21, 2016
Wayne Hyundai is the best! Just leased my third vehicle from them. Angel Figueroa was knowledgable, friendly and sensitive to all aspects which concerned me throughout the leasinv process. He made my car shopping experience extremely easy!!
ajuanserrano
May 20, 2016
The primary salesman, Rick Klein, was excellent and I will recommend him to others interested in a new car. The Wayne Hyundai dealership did not deliver to me one key/fob for the Tucson. They couldn't find the second key/fob. The dealership didn't do anything to get me the key and I have to make an appointment to get it. Go out of my way to get this done. Vlad, Sales manager didn't seem to care after he made the deal with me; I have to go to the service department. Seems he doesn't care AFTER the deal is done.
bossard.funds
May 20, 2016
Prompt, friendly and goes the extra mile. I'm a huge fan. I didn't go in expecting to LOVE what I got but they listened to my needs AND wants and fitted me with the BEST option
branijoe
May 19, 2016
The car is excellent but the price is very high. I had a parking elctronice devise in my old car, and I forgot it inside it. The guys in Hyundai or the staff didn't make any effort to help me to get it back. That is my only concern. The service after sell.
htreanor123
May 19, 2016
i would recommend wayne hyundai to anyone i know , the sales proffesional was helpful and understanding , everything was done quickly and efficiently ! i am impressed Henry and the whole sales team were great .
k.c.ryan321
May 19, 2016
Derek was a great salesman and helped us throughout the entire process of purchasing my new vehicle. He was very knowledgeable, and really worked to get us exactly what we were looking for. We would definitely come back to purchase another vehicle with him and at Wayne Hyundai.
aroure
May 18, 2016
I am very happy with this dealership and everyone there, notably Daniel Braga, who was professional, efficient and friendly. I have only good things to say about this place of business and the people who have helped me and I would definitely recommend it.
ediaz0822
May 18, 2016
I like the staff not only Sean but everyone who we dealt with was very nice and met our needs. My husband and I were very pleased. Thank you again!
meghanjeannep
May 18, 2016
I was very pleased with the salesperson who had helped me. They found me a car that had all the things I was looking for!
achill1973
May 14, 2016
Derek was professional, helpful, knowledgeable and a lot of fun. I'd go back to him and recommend him to my friends and family. Great Job!
alexlyn3
May 14, 2016
auto dealerships have always had a bad wrap,you are reluctant to go car shopping because you will never leave once a salesman gets a hold of you. Wayne Auto Mall is different and I had a nice time buying my car. Thank you
amierop
May 14, 2016
I was greeted by Rick upon entering the showroom. He was friendly, knowledgeable, and interested in knowing what I was looking for. We discussed several possibilities. He brought out a car and we went for a test drive. He explained all of the car's features to me and demonstrated how to use those with which I was unfamiliar. We returned to the showroom and worked out the lease agreement. The car was not equipped with heated seats but the dealership agreed to put them in for me. When I returned a couple of days later to pick up the car, the finance person also was very pleasant and helpful. The dealership took care of all the details of returning my previous lease and getting me into a new lease. I'm very satisfied with my experience.
1josephmorales
May 12, 2016
The best experience for a second time buyer. The sells person was very professional and very straight forward with pricing. The whole environment was friendly and made me fell comfortable. I will rate this dealer 10 out of 10 for its professionalism and comfortability. Thanks guys two thumbs up.
carolbortolon
May 12, 2016
HAD A GREAT EXPERIENCE BUYING MY 2017 ELANTRA. EVERYBODY HAD PATIENCE AND I GOT MY CAR AS I EXPECTED. I WOULD PUT SOME VENDING MACHINE, I STAYED THERE FOR 5 HOURS. DEREK GAVE ME SOME PEANUTS M&MS, WITCH WAS AWESOME, AND ALSO I HAD A SLICE OF PIZZA (GOOD TOO). BUT SOME VENDING MACHINE WOULD BE GOOD.
forestiero58
May 12, 2016
Jose Morel was my sales agent and did a great job. My wife and i went in looking for AWD Suv, Jose made sure we got the best deal to fit our budget and made it happen. Hyundai did a great job on 2016 tucson, going to be very hard for other brand cars to compete. The newly designed SE AWD Tucson looks great modern and aggressive look. Performance could be worked on but so far overall drives very nice. The suv did had some small scratches though.
nameo
May 12, 2016
My experience with Wayne Auto Mall Hyundai was a pleasant one...Mr. Figueroa was very nice and thorough with everything I needed to know. I am very happy with my new Sonata.
mbaskerville40
May 9, 2016
Got a great deal and took away the stress of excess mileage from prior lease by working the charge in the new deal. Again professional and courteous Sales Staff (also great sense of humor Angel & Vlad).
ladyinblack1214
May 8, 2016
All staff that I dealt with were very helpful and curtious everyone presented themselves Well and I will surely recommend this dealership to friends and family
roccotudor
May 6, 2016
Ii would recommend Wayne Hyundai and Henry Salcedo. i was very satisfied with my shopping experience for my new lease vehicle. It was a pleasure to deal with the dealer and staff.
boomtacobox
May 4, 2016
We enjoyed our experience with Wayne Hyundai. We were treated fairly and given all the help we needed in making our final purchase. I've had my 2016 Elantra for 2 weeks and no issues so far.
bilweiner
May 3, 2016
Rick's knowledge and professionalism made our experience smooth and stress-free. No pressure, just the highest level of customer concern, understanding and consideration and honesty.
drewfeniello
May 1, 2016
Jose was great, and set me with the best car possible. We were able to determine the car for my needs, and he gave me a fair price for both sides. I enjoyed the process.
rb0
May 1, 2016
It was a pleasure working with a dealer that was not aggressive in pushing you into something you didn't want or ready to commit to. It was one of the qualities that eventually brought me back to buy the car in the end and they went out of there way to try and meet my expectations.
kshearing
Apr 30, 2016
Satisfactory price for vehicle and professional staff. Good experience overall. Henry was our sales representative and he was pleasant and informative. Would recommend him and Wayne hyundai
NaoM73
Apr 28, 2016
I came in very uncertain and not knowing what kind of car I wanted. Rick was extremely helpful and in not only narrowing down what I would like in a car but also to not overwhelm me with choices/force me toward something expensive. He found the right car for me, answered all of my questions, and was super pleasant. When things started to get a little out of my price range, he made accommodations for me and made the purchase much more affordable. I absolutely love the car and I appreciate Rick being so patient in my indecisiveness. The dealership is known for their good service and I can easily see why.
steven.lugo
Apr 28, 2016
I'm happy with my purchase and I will return in a few years to go purchase my new vehicle. I'm happy with the purchase.
johncarey55
Apr 27, 2016
Overall excellent professionalism and service requirements/limits were exemplified during the entire process. Thank you for a pleasant experience. I would recommend this dealership my friends for future reference.
dscully0
Apr 24, 2016
We have bought several vehicles from Angel Figueroa over the last 7 years. Every time he has done an exceptional job. We have sent family members including my own mother, who have purchased vehicles from Angel. He is a class act and great guy.
ed.wacks
Apr 22, 2016
Both my sales rep., Rick Klein, and the finance department met my needs and made the car buying experience most pleasant. I will be referring other car buyers to Rick.
elprup64
Apr 22, 2016
We visited Wayne Hyundai 3 or 4 times before making the purchase of my 2016 Elantra. At first we were there for my boyfriend's Tuscon purchase but they did not have the car he wanted and could not order it, so we concentrated on my car needs. We really wanted to buy both cars there. It turned into the typical car buying experience of haggling back and forth. When I went to pick up the car I had an appointment but had to wait 10 minutes and they wanted to charge me $500 more because they gave me an incorrect rebate. Ultimately I got the car for less per month but the negotiations were a hassle.
patgov53
Apr 22, 2016
My dealings at Wayne Hyundai was a pleasant one. Carlos was very attentive and informative but once he handed me over to the number cruncher's it was too long.
dshell0
Apr 21, 2016
Very helpful, knowledgable and honest. Didn't try to push anything. Overall a very good experience. I would definitely consider going back when I'm ready to purchase another vehicle.
jnaberezny
Apr 21, 2016
I had a very difficult time working with a large number of Hyundai Dealerships. Working with Christina, Angel and Vlad was amazing to how the other dealerships handled my potential business. Go there.
windsol
Apr 19, 2016
the staff at wayne hyundai were very professional and did help me a lot with the purchase of my new vehicle. I recommend this guys. keep the good work.
jimmyalvare113
Apr 13, 2016
i was treated with respect and friendliness by Rick Klein we had a good interaction in the purchace of my Hyundai I am very satisfied with the service at Wayne Auto Mall Hyundai
ilana.schild.5
Apr 12, 2016
The staff at Wayne Auto Mall Hyundai listened to my needs and worked with me to make them a reality. They were polite and professional. They didn't talk down to me as a woman and they kept my schedule in mind and got me home quickly in my new vehicle.
chazzmann64
Apr 8, 2016
made car purchase easy, no hassle , not time consumiing. gio is a great salesman try to recommend gio and the dealership to any person interested in the product
car owner
Apr 7, 2016
This was by far the best sales experience that we've had. Our salesman Rick Klein was great very informative. No pressure he treated us like we were old friends. This is our 4th Hyundai, because of the treatment we received at Wayne Hyundai we went back for another one.
iman Osman
Apr 5, 2016
This was the single best car buying experience I have had. Jose the sales associate was fantastic and really worked with us and his managers to hammer out a great deal for us. Greg the finance guy had the paper ready and done with within 20 minutes. Everyone there was professional, friendly, and made us feel welcome. I will always go to them from now on when I need a car.
bigdeb0529
Apr 1, 2016
Car purchasing can be a stressful experience BUT when you have the right combination of location and your salesman....Mr. Derek Hopson! Knowledgeable & professional! Great!
nelson_perez77
Mar 31, 2016
Wayne Hyundai was a great place and friendly environment. Rick was great and assisted me with everything I wanted in a car and answered all questions.
njbonzo
Mar 31, 2016
Wonderful, no pressure, new vehicle purchase experience...Jose Morel was professional, personal and knowledgeable about the Tuscon we were interested in purchasing...if you are looking for a new car experience that leaves you completely satisfied...place Wayne Auto Mall on the top of your list!
arjakay
Mar 29, 2016
I purchased 2 cars in one day from Wayne Hyundai. I was able to complete this deal because of the straightforward, honest negotiating done through my salesman Rick Klein, and the internet sales department. Rick was personable and knowledgeable. At no time did I feel I was not being treated with fairness and patience. I would reccomend Rick as a straight shooter, no bs salesman. The finance manager was also very helpful in getting us a fair rate on our loan, and thoroughly explained the paperwork. I came into the dealership very skeptical, and left as a customer who would return to purchase another car and recommend the dealership to others.
Tallant42
Mar 29, 2016
This was my first time buying a car and when I went to Wayne Hyundai I wasn't planning on buying a car that day but after talking with Derek hopson I felt like he was very personable and helpful and if I ever buy a car again I will definitely be going back to Derek and Wayne Hyundai.
anthonypizi0813
Mar 28, 2016
Rick Klein was a true gentleman and professional salesman. From the very beginning he was great. Would highly recommend him and the dealership to family and friends. Excellent experience.
lhconcepcion5
Mar 28, 2016
Convenience, courtesy, follow up and consideration made this leasing deal a pleasant experience for me and my daughter. Keep up treating your customers with the upmost respect. Thank you.
vickygarcia
Mar 26, 2016
I went in with a mind set. at first they weren't sure if they could agree with my needs. i received a call back and they were able to meet my needs. it was a tough experience to start with however it ended very well and i was fulfilled and left with a smile on my face.
angelic9
Mar 25, 2016
Everyone here were polite and accommodating. Angel made sure I had the vehicle I wanted and made sure that I was satisfied with the payments. He was my sales person on another vehicle I purchased there and was happy that he was available to help me again.
norbrooker
Mar 24, 2016
I wasn't expecting to lease a new car when I walked in that day, but left with a new car. Derek Hopson was great. Moved the process along quickly. Greg in Finance was great too.
MacMol
Mar 16, 2016
I don't think there is a ton that I need to say, but I was quite happy with my experience overall. I ended up with a car in my price range that had everything that I was looking for. Rick Klein was nice to work with and I would recommend him and the dealership to others as well.
Matt05
Mar 15, 2016
We had a great experience with Derek from this dealership. He was very personable, leading to a smooth process. This is our second vehicle purchased from this dealership and if we get another one from here, we will surely look for Derek
pokerjo7
Mar 15, 2016
This is my second purchase of a new Hyundai sonata at this location and was very happy with the experience would recommend to family and friends.
crash9783
Mar 14, 2016
I did not like the fact I was charged for Vin etching and it was never disclosed to me till the end. Angels answer to that was it is what it is.
dave62279
Mar 14, 2016
Great service and very professional. Rick was friendly and took the time to talk price and features. I would definitely recommend this dealership to friends and family.
dshaw643
Mar 14, 2016
It was a very good experience overall. It was a very good experience overall. It was a very good experience overall. This 25 word minimum is a stupid feature!
jazzqueen1226
Mar 14, 2016
Buying a car for the first time can be very overwhelming. Derek Hopson was patient and and guided me throughout the process. I am satisfied with my car and the service I recieved.
dt6366
Mar 11, 2016
Buying my car was a quick easy experience. I would recommend this dealership to anyone buying a car new or used. Angel was the best. Very easy to talk to and deal with. The same can be said about the rest of the staff. This is my second Hyundai and will very likely not be my last.
macmolner
Mar 11, 2016
I don't think there is a ton that I need to say, but I was quite happy with my experience overall. I ended up with a car in my price range that had everything that I was looking for. Rick was nice to work with and I would recommend him and the dealership to others as well.
penadrj
Mar 11, 2016
Leasing my Sonata was comfortable and relaxed experience ! My salesman Derrek and staff were courteous and respectful. It was a no hassel , smooth process and i am very haopy with my car !
dtmfurf
Mar 9, 2016
Update: Wayne Hyundai called to help but seperated themselves from Hyundai Financial and would not resolve our issue. Once Wayne Hyundai was done signing the lease they can no longer help.Do not buy Hyundai Leases. We returned a lease 4 months early, paid the remaining lease payment, and paid a $400 disposition fee. We fulfilled our lease obligations, however Hyundai has this "early termination" clause in their leases which allows them to go sell the vehicle below market value and charge you the difference! We now have a $3600 bill to pay. STAY AWAY from Hyundai !!!!
Neveragainhyundai
Mar 8, 2016
Do not buy Hyundai Leases. Scott returned his lease 4 months early, paid the remaining lease payment, and paid a $400 disposition fee. Scott fulfilled his lease obligations, however Hyundai has this "early termination" clause in their leases which allows them to go sell the vehicle below market value and charge you the difference! We now have a $3600 bill to pay. STAY AWAY from Hyundai !!!!
Tayx023
Mar 5, 2016
I was very pleased with my salesman, getting a new car I was a little nervous knowing all the bells and whistles but he walked me through ever button and detail on the car. He was very detailed and most importantly patient with all the questions I asked.
LennySimone
Mar 2, 2016
Looked around on-line and in-person in 3 different counties. Wayne Hyundai had the vehicle with the most equipment for the best price anywhere. Rick was a pro, played no games, he just knew what I wanted, and made the deal happen quickly. Pretty much met all the must-haves I was missing or wanted. Honest and fair, as was the Manager. Qualities not normally found at most dealers. While I was there another (waiting) potential customer overheard Rick's interactions and decided he was only going to deal with Rick.That says a lot in my opinion! My wife is not a fan of the car buying experience, Rick and the rest of the staff made this experience painless. Must give Kudos to Henry, who was training that day. On a very busy COLD day, he was extremely helpful and nice, and will be an asset to the dealership as soon as he gets his salesman wings!Thanks again guys. very happy with the outcome.
Test113
Feb 29, 2016
Day1- Went dealer at 6pm, finalized on car prize numbers, sales person said, they dont have finance guy, come next dayDay2- went to dealer at 2pm, he asked to wait as there is much rush because of Saturday, waited until 7pm. Total 5 hrs. wait. They make sure I go last to Finance guy. Then I shocked, when they forwarded paper with Price. Its $1000 more. When we asked, then manager came started talking in big volume and asking SAY YES OR NO. I wasted total of 12 hrs. Then started pressuring and I have no option to buy, it was in need car. Dealer gave all kind of reason, that I am on H1b and all.Worst car experience ....Do not go this dealer.if you make deal, get in written (total out of door price + interest rate agreed on) and he asks to come next day.
Hedlok
Feb 26, 2016
Derek, Ralph and Chris were exemplary in their professionalism and honesty. The paperwork was copious, but they made it effortless. Will definitely come back again. Worth the 1 1/2 hour trip from Pennsylvania.
John S.
Feb 24, 2016
I spent a good amount of time reviewing several 2016 models. Edmunds.com and Kelly Blue Book were key for me. I decided the Hyundai Sonata best met my driving needs. I researched and spoke with several dealerships. I decided on visiting three. I was most pleased with Wayne Automall Hyundi for their knowledge, composure and professional attitude. I dealt directly with Rick Klein. He was very helpful in explaining the features of the model I was interested in. I felt he went out of his way to make the purchase process comfortable and educational. I am very happy with the deal we agreed on and would recommend Wayne Hyundi and Rick to anyone interested in a Hyundi.
Pete
Feb 23, 2016
3rd car bought from this dealership. Always a great deal. This time was the easiest ever. Took no time at all with our salesman, Derek Hopson. He was always polite and very knowledgeable about the Elantra that he sold to me.
JILLIANAMELUNG
Feb 20, 2016
Mr. Urso was professional throughout my buying experience, answered all my concerns and matched me with a great car. I will recommend him to all my friends and family as well as your dealership.
rusty12345
Feb 17, 2016
This was the first dealership I went to and the last. Rick Klein was so helpful and sincere that I wanted to buy from him. He is an asset to the company and I have already been recommending him :-) More then satisfied!!!
JOHNOK79
Feb 16, 2016
great experience and the manager was willing to work on a deal. only thing is the it took way too long to get the finance done.
SARNELL3
Feb 11, 2016
Derek was excellent to work with! He was knowledgable, friendly, and fair! My Elantra meets my needs and we got an excellent price. Will be back!
BNANCE1010
Feb 9, 2016
The process from beginning to end was hassle free and done with a great amount of professionalism. My wife and I have already told people to about the quality service we received.
Lc30
Feb 8, 2016
My sales person Derrick made this visit so easy. He went out of his way to make my lease deal smooth and hassle free. He is a great young man.
TERRIBK77
Feb 6, 2016
My 2016 Hyundai Sonata Limited is the second one I purchased from this dealership. Rick Klein treated me well, was not too pushy, and answered all my questions. Although I had come in only for a test drive late on a Saturday afternoon, I was able to bring my car home that day; Rick stayed late to make this happen and even allowed me to bring in my title and second key from my trade-in the following Monday. I definitely recommend Rick and Wayne Automall Hyundai to anyone looking for a simple, straightforward and professional car buying experience. I do suggest doing your homework and obtaining a TrueCar quote and estimated trade-in value (if applicable) before you arrive so you can be in the strongest negotiating position possible.
sonata
Feb 5, 2016
One can sense the hours I spent looking for a new car. Futility and frustration, on my quest to find & purchase a car set in, as you go from web sites to dealerships hunting for your perfect car at the best price. Only to find all my answers at Wayne Hyundai, If only I started there first.My salesman was Rick Klein, quite knowledgeable man, who made you feel comfortable. None of the typical salesman pressure to buy, which I hate dealing with. I told him that I was interested in purchasing Hyundai Sonata. Rick took the time to show me all the options & models. They also had the best price for me on the car.
AIM76
Jan 31, 2016
Working with Giovanni the experience was very pleasant! Things were easy and honest. I appreciated that a lot! It was my best experience yet leasing a car!
Donnalou new car
Jan 20, 2016
This is our 2nd Hyundai and very satisfied with our salesman, Angel. He was friendly and informative. He did not pressure us and we were happy to deal with him. Also the dealership was very conveniently located. I would highly recommend this dealership and salesman.
BMJAMM
Jan 19, 2016
I've purchased 5 Hyundai's at a different dealership in the past and I was about to purchase a 6th at the same dealership. Before I did, I decided to stop at Wayne Auto Mall, mainly to confirm that I already had the best price. I was surprised to be greeted by a welcoming sales staff, and was able to negotiate a price nearly $1000 below the other dealership. I was a great experience, and I hope to purchase future cars at Wayne Auto Mall Hyundai!!!
BSHREM06
Jan 19, 2016
Overall I was very happy with this dealership. They honored the dealership loyalty offer which is what ultimately helped me make my buying decision. A little back and forth on price which started out very high so that was not too cool in my eyes but they redeemed themselves and were quite accommodating. Our sales rep Rick was very personable and informative.
VGSTEIN1
Jan 16, 2016
This is our 2nd Hyundai that we have purchased from this dealer and we are very happy. The location is convenient and there is a large selection of cars.
JASON.UTTER
Jan 15, 2016
Let me start by saying that I needed a new vehicle for a while, but the dread of going through the purchase process caused me to delay and delay. Finally, I decided it was time to unload my 11 year old car and get something new. I had visited a number of different dealerships and met every variety of sales person. Then I decided to give Hyundaia shot. Before going to Wayne Hyundai I read a number of reviews and most seemed to have a common theme...Rick Klein. I thought to myself that I need to go see this guy. So, I got in my car and headed over to Wayne Hyundai. Strangely enough, the first person to greet me when I got to the dealership was Rick. From that point forward Rick was nothing but helpful and professional. Provided the test drive went well, and I liked the vehicle I essentially knew what I wanted. At no point did Rick try to persuade me to get more than I wanted or needed. What he did do was help get me in the vehicle I wanted at a price I was comfortable with, all with absolutely no pressure. If I know of anyone in the market for a new car I'd have absolutely no hesitations pointing them in Rick's direction.
RMM2073
Jan 14, 2016
Good experience good price good sales.rebates were a little decieving . test could have been longer to get a better feel for the cars performance.
SHERNANDEZ1695
Jan 13, 2016
Outstanding customer service. Jose eas not only polite but very clear. He gave me full understanding of the vehicle and was very nice and professional .I will definitely be coming back to Wayne Hyundai.
CHARLESGREEN
Jan 13, 2016
Haven't had any work done to know how the quality of work is. Still waiting for parts to come in from december 31, 2015. We dealt with other people but didn't get their names. The receptionist, Nicole, got more done for us as far as the registration documents went. She was warm and friendly.
CBREONTE
Jan 12, 2016
They didn't waste my time, worked with me on my lease and got me to a payment that I could afford! Thats why I leased with Wayne Auto Mall Hyundai!
EDWARDSZWALEK
Jan 5, 2016
Good job great place I am very happy with my new car thank you I love my car I will come back thank you all the managers and all the team
PASTORHANNAH
Jan 1, 2016
I needed a new car and cross shopped around. This dealer was the last place I shopped cars. The sales man seemed to be honest, and was comfortable/friendly to deal with. Reasonable price, excellent customer service, and wonderful experience!
TBIER
Dec 16, 2015
Very easy to work with the sales rep who was very respectful of our wishes, didnt pressure us and made it very comfortable using this dealership Would come back again
GENEJARV
Dec 15, 2015
I am very impressed with this 2016 Hyundai Santa fe. Many positive improvements over the 2012 Santa fe It is more costly but, I feel the that the improvements, over all are a plus. Peter was a plus in the outcome of my purchasing this car.
GERARDFALZO
Dec 15, 2015
Very professional staff, courteous, knowledgeable, and very helpful. The showroom was clean and orderly, the dealership had a great selection of cars, models, and colors.
MANNYALVARADO28
Dec 14, 2015
It was a good experience. Helpful and made everything very clear. I was happy with my purchase and happy with my car. Will go back again.
killol89
Dec 11, 2015
Very bad experience with Wayne Hyundai. Worst customer service. Liars and Cheaters!! PETER HERBST was my sales person and he is very rude and given me a lot of attitude after I got the car!!!I did trade-in my old car and got the new car, asked them to transfer my number plates. When I got the car they gave me temporary number plates and gave me my old plates back. I asked what I should do with these plates. Sales consultant PETER HERBST told me to return it to DMV. I asked a few times, but he was kept mentioning to return it to DMV and I said why? We are transferring plates and he said its a process. After a week he called me and said you returned the plates to DMV so now you need to pay for new plates and I said you asked me to return the plates and thats the reason I returned. He completely denied about returning the plates to DMV.I called a few times to talk to the Manager, Never got called from him. When I got hold of him , he promised that will take care of it, but when I went there he was not there and the other manager, he gave me lot of attitude and said I dont know, I wasnt there. They made me pay for the plates.SUCH A TERRIBLE CUSTOMER SERVICE !!!!!!!! DONT GO TO THIS PLACE.
ANILBETA07836
Dec 9, 2015
I am very impressed with my new 2016 Sonata as well as the dealership and my salesman, Rick Klein. A true professional. Would highly recommend him and the dealership as well as get my next car from them.
DSON120
Dec 9, 2015
Gio and Alex were very helpful in giving me all the information I needed to make my choice to buy the vehicle. Since I already knew what car model I wanted to purchase, Hyundai Elantra, Gio went over all the trims to make sure I got the car and trim I wanted. Alex helped with the pricing of the car and was very thorough, yet easy to understand, in explaining the finances. They also had FREE HOTDOGS! Overall this was a great first time buying experience. I will be recommending Wayne Hyundai to anyone looking to buy a car and I will be coming back in the future.
NWALSH67
Dec 9, 2015
In a span of 2 weeks we leased three Hyundai. My son and my daughter leases elantras and we leased a Tuscon. Last year my husband leased an elantra. We were so pleased we all used the same salesperson.
COPROPAZOPYOP
Dec 8, 2015
Other dealerships that I had gone to were only in it for the money. The moment I walked into Wayne Hyundai I was met with honest prices, and realistic expectations. There were no mincing of numbers or words, it was straight forward, to the point and on point! I was at wits end looking for a new vehicle and was dreading even looking. Giovanni helped me so perfectly that I walked away with a smile and confidence about the vehicle and price. Thank you sincerely for the perfect experience and the wonderful car. I can't wait to purchase my next vehicle from you.
Pstien
Dec 8, 2015
Angel Figueroa was great for the sale. Peter Herbst was a crabby old fart that seemed upset that I was taking his time and seemed like he couldn't wait to go home. He totally ruined the whole new car purchase for my wife. After we finally got the car and were driving away my wife stated that see would never go through again and that the next time when the lease is up she would not go or be any part of that horrible experience again.
SHAMIULHAQUE1
Dec 8, 2015
Jose was the salesman. He was very professional and pretty much did everything by the book and allowed us enough freedom and time to make decision. He is a good sales man. He was a model salesman ( this was his 1st week. The training was really good).The finance guys were also great. They are willing to work with you.
SHADOHQ069
Dec 6, 2015
It was a pleasure working with Carlos and Tome from the time my husband and I arrived to the time we left. Carlos zeroed in on waht I needed in a new car, professionally presented it and delivered it to my full satisfaction.
MCDERMOTT_JESSICA
Dec 2, 2015
Giovanni was quick and honest with any questions we had. When I came to pick up the plates he took the time to come over to make sure we didn't have any issues with the car. Overall a great experience.
AANDRICCI23
Nov 30, 2015
Felt very confortable with no pressure to buy.It's a wonderful ride.Love the blue tooth.Very powerful for a 4 cyc.Mr. Klein was very professional And knowledgeable.
DFLAW1CT
Nov 28, 2015
Had a great experience at Wayne Hyundai and Rick Klein my salesman, was excellent and very professional. i would highly recommend him and the dealership to my family, friends and coworkers. A job well done!
ZapataMari
Nov 25, 2015
I had a great experience buying my first car at Wayne HYUNDAI! Peter Herbst was great and very knowledgeable about the cars I was interested. Love my new 16' Elantra!
DROSEMUNSON
Nov 23, 2015
I didn't feel pressure and was so comfortable we were joking the whole time. They quickly got the deal closed, paperwork completed and the truck ready to go. Love my Tuscan!
OMAR.ASSAF05
Nov 22, 2015
The people there are great and friendly but I am dissatisfied with the car. Not running as I would like. Very hard to turn and accelerate as compared to my 2015 Hyundai accent
CM478J
Nov 19, 2015
Great service and attention, Carlos did a Wonderful job in helping me find the right car for me. I would definitely recommend Wayne Hyundai to my friends and family.
ISMAILMADE
Nov 19, 2015
I'm so far happy with my car.but I DON'T KNOW WHAT IS GOING IN THE FUTURE CONCERNIG THE SERVICE I will receive as the maintenance.
RIAKAZ78
Nov 17, 2015
Wonderful car and wonderful service. Would like to thank Rick Klein. Took time to listen to our needs. Living my Hyundai Sonata and all of its features.
MICVINCENTI
Nov 12, 2015
Giovanni Urso was very personable and provided excellent service. He continues to be very helpful with questions that have come up since the lease of the vehicle. I will highly recommend Giovanni to my network.
LUKEWATKINS
Nov 11, 2015
Overall our experience was great. We already had done a lot of research, and knew exactly what we wanted and that they had it in stock. The entire staff was great. We had brought our 10mo daughter, who got fussy because the whole experience took longer than we thought (but it was our first time buying and financing a new car). They did everything they could to be thorough but also considerate of our time with a fussy baby.I wish we could've gotten more for our trade in, but they explained why it was the best they could offer. We just didn't want to bother trying to sell it ourselves.Recommend this dealer.
CILSERHAT
Nov 10, 2015
Great experience buying a car from the dealership. Courteous and knowledgeable without being pushy! Took a reasonable amount of time with the paperwork and I love the new car.
SAGENS
Nov 7, 2015
Overcharged for services, also forced me to pay for "optional" window etching, because they advised dealer ordered it from manufacturer that way. I did not request etching and in fact declined it!. Have NOT received promised refund after overpayment by certified check. Also have NOT received promised and paid for legal paperwork on vehicle. Sent email to customer service and received NOTHING back on reply.
RALPHIE831
Nov 5, 2015
Very helpful. Easy place to do business. Good managers. Great inventory.Very knowledgeable sales. Very clean dealership. Always willing to help. Very friendly. No back and forth
SOHELMALEK1982
Nov 4, 2015
Changes the lease a week later. Added $36 to my lease or I can bring back the car. I had already put insurance on it and was using it to and from work. They completely took advantage of me.
COLLAZO114720
Nov 3, 2015
I went into the dealership not expecting much and I ended up leaving with a new car. Angela Bellows was very professional and helpful. I wanna thank Wayne Hyundai for making it happen, thank you.
MEOW2KITTY
Oct 27, 2015
Great first experience. Made me feel comfortable and at ease and was not pushy. Concerned about my needs and did not try to push other products on me that I was not interested in. Great salesman. My friend may now get a Hyundai based on my positive experience.
PIZZAMANPAUL
Oct 27, 2015
Rick Klein was always very pleasant, professional and knowledgeable. He answered all my questions and pointed out the pros and cons of leasing or buying. He made our experience at the dealership very comfortable and I would highly recommend him to my friends and family.
JAH1025
Oct 26, 2015
Salesman was very knowledgeable and covered all of the car's information clearly. Purchase and financing was done without and issues. Over all a very positive experience.
PJCRECCA
Oct 21, 2015
After purchasing a Sonata Hybrid at Wayne Hyundai - based on that great experience and the value and quality of the Sonata - we returned and leased a new Genesis, trading in a Mercedes E-Class. Hands down, the Genesis beats the E-Class, and as a previous owner to 2 MB S-Classes, the Genesis approaches that level of comfort and style, at less than 1/2 the price.
Diane D
Oct 18, 2015
I chose this dealership after reading all the great reviews on this site and was not disappointed. I had a wonderful experience. This was my first time buying a NEW car. I finally got tired of years of putting money into used cars and started doing research online for several different makes and models. I recently had driven the Hyundai Accent for 8 days as a rental car on vacation and enjoyed it. After doing my research I looked at their inventory and noticed they had a "vitamin C" hatchback on the lot, and contacted them via email. From start to finish this was a great experience. Nicole promptly responded via email and when I said I couldn't get there till the next day, she said no problem and scheduled me in...no pushing to get me there sooner. When I went to the dealership I had my guard up after hearing all my friends horror stories about buying new cars. I was immediately greeted by Manny Kim. He got all the paperwork for the car I was interested in and showed me the exact vehicle I had been looking at online. We sat down and worked out the numbers and agreed on a price. It was really that easy. I was totally relieved and surprised. Manny explained everything clearly, nothing confusing about the numbers, no extra fees or surprises. I never felt pushed or rushed. And by this time I had let my guard down, was joking around, and I was clearly very excited about my first ever new car...in an awesome color. And it was really nice, because other people in the dealership were talking to me too and I genuinely felt like they were sharing in my excitement of my first new car. While filling out all the paperwork takes time, it was a really good experience, everything was explained in detail and all my questions were answered completely. Manny had the car cleaned, filled it with gas, helped me get the car on my insurance and sat in the car with me prior to my driving it off the lot and explained in detail everything I should know about driving the car. I have been smiling every since and have been telling everyone about what a great experience I ad.
elantra owner
Oct 17, 2015
We walked in knowing what car we were looking for. Rick Klein and manager at the Wayne dealership were incredibly helpful and patient with all our queries.
YHJOYCE
Oct 12, 2015
Mr. Kim greeted us at the door, explained everything I wanted to know and more. We had a wonderful experience, would definitely recommend to others.
carbuyer
Oct 10, 2015
Tried another dealership and was disappointed. Then went to Wayne Hyundai and received a totally different experience. Since they were not as local as I would have liked we worked mostly by phone and got a great deal.
MARK.FROEHLICH
Oct 9, 2015
Up front discussions. Leasing process made easy. Hopefully will treat me right when I return the vehicle. Depending on my experience, I intend to lease or purchase another vechicle there.
KHENDRICKS55
Oct 8, 2015
Would highly recommend this dealership. After a disappointing experience at another local dealership I went to Wayne Hyundai. The salesperson I had was attentive, personable and knowledgeable on the Hyundai product line. I felt right at ease immediately. They did not have my vehicle in stock but they were able to locate and deliver the exact vehicle that I wanted within 1 week. After being jerked around at another dealership for weeks this was extremely refreshing and satisfying. Amazing the difference from one dealership to another. To top it off their finance manger was able to get me a better rate than my credit union was offering. Truly a dealership that goes the extra mile.
HEATHERLENTZ57
Oct 7, 2015
They were great, they helped me pick out the car I wanted and at a good deal. Will definitely go back for my second purchase.
Steph061
Oct 5, 2015
This dealership had the exact car I was looking for and they were able to negotiate a reasonable price. The staff was friendly and was willing to work within my budget.
JOHNCER65
Oct 1, 2015
Angel was great. We explained to him what we were looking for in what price range and he filled our needs perfectly. My wife and I never felt pressured and it was a very relaxing transaction.
PJCRECCA
Oct 1, 2015
The buying experience for my 2016 Sonata Hybrid was simple and pleasant, a rare event in car buying. And as a loyal Mercedes Benz owner - moving to a Hyundai was an extremely pleasant value experience. Best of all - Love the Sonata Hybrid.
KIM6
Sep 29, 2015
Visited this dealership once before going back to purchase, 1st visit was more exploratory and Peter Herbst who was assigned to me was very accomodating of all questions and explaining the differences between models, etc. Was very patient as well considering I wasn't going to be purchasing anything that day with no pressuring to pull the trigger on anything.When i went back the next week, I knew what I wanted, I knew they had the model and color (2016 Tucson eco/black). This is where I was anticipating the stereotypical car-salesman/dealership BS to kick in. Thankfully things went smoother and more transparently than I had expected. Alex in the finance office was EXTREMELY cool to talk to and very patient explaining all the financing/contract points and overall he has somewhat altered my perception of what a car dealership can be like, for the better. Nice to drive away without the feeling you've been screwed over.
DRC86
Sep 28, 2015
This dealership provided professional, friendly service. I was able to take as much time as I needed to consider my purchase, and was not pressured in the least.
JACKZ1787
Sep 28, 2015
This is our second Hyundai purchased from Wayne Hyundai. The salesperson, Angela, was very helpful and knowledgeable. The dealership offers great customer service and pricing.
PILOT.LANCE
Sep 27, 2015
The dealer ship was very good after the purchase, I had the registration done out of state and the registration was too slow by the state, and the temp reg. was expiring. The dealership sent a person to deliver the plates to my house 45 minutes away so I wouldn't have to drive to pick them up. Fellow installed the plates and completed the business of the transfer with no problems. Overall the only complaint I had was the way the price was third party negotiated AKA Truecar as indicated before.
PRYORCHN
Sep 25, 2015
Rick was my primary sales person and on my first visit I did not take a Genisis for a test drive. A day or so later when I was closer to making a decision on the Genesis I called to speak to Rick to setup a test drive. It was his day off, and Darlene was kind enough to let me stop on my lunch hour and take one out. Although it did not take long it was nice to see the support between the sales people. Also in the survey I checked yes related to forcing an option, this is related to dealerships default policy of applying and charging for glass etching on all vehicles. I did not like the fact that this was a non-negotiable item.
Jklei109
Sep 24, 2015
I had a wonderful experience at Wayne Hyundai. Rick and Tom were extremely helpful. They made me feel comfortable about leasing, and did not pressure me into anything. I absolutely love my new car!
ADAMSMD
Sep 23, 2015
I had done my research and knew what I wanted. Rick did not try to up-sell me on features, add-ons or any other "deals" that everyone hears about. I used True Car to get a price for the vehicle and was very happy/ surprised they honored the price. The financing, which is always a hassle, was straightforward and easy. Bottom line, I got the price I wanted, no hassle and a finance rate that was acceptable. Do your homework, but in the end, these guys were upfront, honest and made car buying a good experience.
camendola
Sep 23, 2015
The customer service at this dealership is terrible. It took 4.5 hours to lease our vehicle. Beyond the terrible wait, our salesperson was helping more than one customer besides us. This led to numerous mistakes- like selling us a FWD vehicle instead of an AWD vehicle and telling us after the papers were signed. We left the dealership with the car and it did not have temporary license plates or an inspection sticker- so I couldn't drive it until those were given to me. Additionally, I turned in a lease that day. The license plates from that lease were not returned to me- so there are license plates with my name out there somewhere that I can't return to NJMVC. The dealership didn't tell me how lease returns are inspected- 10 days later I received a bill for $800! The car sat on the lot for TEN DAYS-- how do I know where any of that damage came from?! Hyundai corporate did nothing to help rectify the situation, and the dealership hasn't, either. They tried to pass me off to corporate. I will NEVER purchase another Hyundai. Terrible experience.
DJPoloNYC
Sep 23, 2015
This was my third visit to a dealership in the past week and it is safe to say: the best was saved for last. When I walked in I was greeted by the wonderful receptionist (Nicole) who directed me in the right direction to avoid a long wait and get me sales assistance immediately. My salesperson Angel Figueroa was eager to help me with my purchase and was very knowledgeable. He gave maximum effort in his goal to get me the best price on leasing a 2016 Hyundai Elantra. We closed the deal within a half-hour and he got me the best possible deal that I could get with my credit situation.Once the deal was agreed upon, I went to the finance office to meet with Alex. He was extremely helpful and organized while I filled out my paperwork. For all the papers we had to sign (because the banks/lenders have to make the lease paperwork fool-proof to avoid any loopholes) Alex made the process streamlined and simple and I did not feel overwhelmed.The great service was not done after I left the building. When I got home, I had an issue with my key, so I called up Angel. Without hesitation, he came to my house and resolved my issue. I do not know a lot of salesman who would do that. It was refreshing to see and absolutely fantastic to experience that kind of care and service for a customer. Overall my experience was very satisfying at Wayne Hyundai and I would recommend anyone looking to purchase or lease a car, go to this dealership. It is worth your time!
CRUZIN1957
Sep 15, 2015
Salesperson Manny K and Manager Moe R were professional and helpful during this transaction. The vehicle's hood needed work / paint and a new appointment will be scheduled .
PKHERBST
Sep 15, 2015
superb all around. it was really great. my experience was the best in every way. peter was great and so was wayne Hyundai at this.
Car Buyer
Sep 12, 2015
The sales staff was very helpful as well as knowledgeable about the vehicle I was interested in. They greeted me at the door to ask if I needed assistance.
Groza
Sep 11, 2015
The Hyundai of Wayne has excellent customer service and very friendly staff. This facility is very clean. I had a great experience leasing my car and will there again soon.
SMH2266
Sep 10, 2015
Quick and easy, salesman respected my time ( the little that I had) also filling out final paper work was also done in a quick and timely manner.
YASILISO
Sep 6, 2015
I had an amazing experience while I purchased my vehicle. My sales person made me feel very comfortable and never forced anything on me. I felt very comfortable.
IGAILIN
Aug 28, 2015
Warm greeting, most accommodating. Got me the vehicle I wanted. I am thrilled with the car and the Wayne Hyundai staff. Would recommend the dealership and Hyundai.
Veloster87
Aug 14, 2015
By far my best car buying experience. Carlos was extremely helpful and knowledgeable. I would HIGHLY recommend this dealership to anyone who wants to deal with an honest and trustworthy team.
carguy wayne 1234
Aug 11, 2015
My salesman Rick was very helpful and explained everything I needed to know about my newcar... He was very friendly and was easy to talk to.... I would be happy to send my friendsto him..
JMCX24EVER
Aug 10, 2015
I made this deal primarily through e-mail and phone and was happily surprised to find that the manager and salesperson did not try to change or alter the deal in any way once I showed up at the dealership. They are definitely straight shooters, professional, and most importantly, HONEST! I was especially ecstatic with the customer service we received from our salesman, Giovanni Urso. He answered all of our questions and seemed genuinely concerned with making sure our transaction and experience was a positive one! He even called Hyundai finance to follow-up on a reimbursement check that I was supposed to receive as part of the deal for Hyundai to buy me out of my current Ford lease one month sooner. He assured me the check was on it's way, and he was true to his word. I highly recommend working with Mr. Urso when you visit this dealership - you will not be disappointed!!
SPIN1081
Aug 8, 2015
I was very pleased in dealing with Mr. Manny Kim of this dealership last year when I bought A Hyundai Elantra Coupe for my son. So this year I returned to get an Elantra for my daughter. It was a nice buying experience. I gave Mr. Kim a price I wanted for the car. It took him a few minutes to talk to his manager and I got a deal. Mr. Kim is very courteous and professional. When I need a car, I will definitely return to this dealership.
MIKEMROZ
Aug 5, 2015
Everyone was professional and friendly and I was able to get the vehicle I was looking for with the features I wanted the same day.
LV2SHOP318
Jul 31, 2015
Bert was wonderful to work with! Very polite, thorough and extremely knowledgeable. I left with the perfect car and payment! Bert made the process easy !
asdfgh
Jul 26, 2015
I dealt with Jarred, who came across as an okay guy. I came in with a TrueCar estimate and was hoping for an easy, straightforward, transparent transaction. After negotiating what I thought was a fair FINAL price, Jarred comes back with the contract. Oh, and apparently he forgot to mention a couple thousand dollars worth of extra fees, including a VIN window etching fee (which was never mentioned and I didn't want) as well as several others. I signed because (a) I am a pushover, and (b) I was frustrated, needed a car, and wanted to be finished with the process. This is my first time buying a new car, so I don't know if this is typical and to be expected or if it is sketchy and underhanded. It felt sketchy and underhanded.
CINARTUGCU
Jul 20, 2015
Nice car, good dealer, friendly sales person.We went to Hyundai Wayne, just to test drive and look at the Santa Fe. Right away, we felt totally comfortable with Manny, our salesperson. He didn't pressure us, was totally informed and knowledgeable and we felt he was honest with us. Long story short, we wound up buying a Santa Fe Sport because we had such a great experience. Car buying can be stressful, and you can feel like you have to be on guard or you'll be pushed into something you don't want.It was such a relaxed and easy experience, plus we loved the car.
FUCETOLAPJ
Jul 19, 2015
Angela made sure that all my questions and concerns where answered before she would move on to anything else. Because of my crazy schedule, I had to come to the dealership multiple times and even though the first two times I was there I wasnt going to buy anything, Angela still gave me 100%.
TINAYU14
Jul 18, 2015
Will not return to this dealership in the future.many things were not clerafied during the purchase, if they were I would have not purchased the car that day
CINDY.MCVEIGH
Jul 16, 2015
Rick Klein was an excellent sales person. He was very knowledgeable about the product and showed me every feature my Sante Fe had to offer. I would definitely recommend others to work with Wayne Hyundai. My finance person was Nestor, he offered me additional warranties to protect me at a price I could afford. My overall experience was great.
CZESLAW0703
Jul 16, 2015
The buying experience was great! I went in knowing more or less which car I was interested in purchasing. My salesman, Rick Klein, was extremely helpful throughout the entire process. From the test drive to the final purchase, he explained every detail. The buying process was quick and easy. It took only a few of hours before I drove off the lot with my new Hyundai Sonata. As I have stated, the service was great and with any future vehicle purchases, Wayne Hyundai will be at the top of my list to visit.
05RoadKing
Jul 15, 2015
After visiting many different car dealers, I stopped in Wayne Hyundai, my last stop for the day. I hadn't planned on getting another Hyundai, as I already have one in Florida. I saw a red Elantra, brand new, with a hatch back. Just what I was looking for. Rick Klein, my salesman, came out and showed me the car, I brought my husband back the following night for a test drive and we picked the car up the following day. No pressure, no forms to fill out before anyone would talk to me and most of all, the entire staff was so nice. From Rick, to Tom the manager to Nestor the finance man, it could not have been a better experience.
VISION1919
Jul 15, 2015
It was great because they tried to do their best for the customers.There were many customers who wanted to buy cars, but dealers were kind.
BETHIE973
Jul 14, 2015
When I sat in that beautiful black with tan interior 2015 Sonata, I was sold! It is the Limited edition with the tech package. I loved it and I still do. Angel did a great job of explaining the features and the bells and whistles. Couldn't be happier.
DCKIM51
Jul 14, 2015
Best Hyundai dealer in tri-state area! Anyone looking for Hyundai and Mazda, this is the place you should go. Contact Angela for more information you will not be disappointed
OOYEOJ
Jul 14, 2015
The service, friendliness- these were great at this dealership. However if you come in with an agreed upon down payment and monthly payment amount, don't expect to pay that. They will drag out the process, keeping you there waiting for an extended period of time so that it'll be harder to walk away when the financial manager offers you a price significant higher than previously agreed upon because of a "rebate" that you have to pay to the dealership. We were kept in that dealership from 9AM to 2PM, when the actual process took no longer than an hour, maybe two. The car is great, everything das great, but I unfortunately left with the impression of being tricked into paying more than I intended to.
DanO
Jul 13, 2015
Rick Klein is an excellent salesman who was definitely not pushy and was kind enough to rectify a mistake. I would definitely purchase another vehicle from Rick. Vehicle prep was sub par as the floor mats were not fastened to the holders and some shipping tape was left on the roof..
Deborah
Jul 13, 2015
I felt that Rick Klein was trying very hard to get me to where I was comfortable in my payment. He made it happen. And I got the car I wanted with out having to switch to a lesser model.
jessica714
Jul 13, 2015
Rick Klein was very professional and did everything to ensure we had a positive experience. He went out of his way to make sure we get the exact car we wanted and made the process very smooth.
NTEDESCHI
Jul 13, 2015
I was amazed how easy it was to walk in a dealership and the salespersons was not aggressive but was just helpful enough to make my family feel comfortable. Great experience
RIVERA1031
Jul 9, 2015
Thank you for being so patient and helping us find what we needed. Thank you for being very friendly and not being a pushy salesperson. I would definitely go back ??
COUPONREST
Jul 2, 2015
The dealership and salesman went above and beyond for this sale. I purchased an elantra back in 2000 and it was time to get a new one.
DDim
Jun 30, 2015
I went in today with my daughter to purchase her first car. From the moment Alfredo greeted us, he was courteous and helped to make what is usually a stressful experience into a joyful day. He helped get a great price and sat with my daughter to learn her first car before she set off. I highly recommend this dealership and Alfredo.
Jean_P
Jun 30, 2015
I'm not usually one for writing reviews, but I had such a good experience here that I have to share. For all the moms/ women/ anyone who gets intimidated by car sales people, this was my first good experience. My husband has been dragging his feet on a new car, so I decided to go...with the kids...no babysitter that day. I was already hating doing this before arriving at the lot. But once there, I was approached by a young man, named Alfredo, who knocked down my anxiety immediately. The kids were pretty well behaved (thank God!) but Alfredo was interacting with them and made them part of the experience. It was really nice and so helpful to keep them busy. I left the lot armed with information and my husband was very impressed that I did all the legwork. We're discussing our options and are looking forward to buying from here. Thanks for the wonderful, easy experience!
KMDSurrey
Jun 30, 2015
I had a very pleasant experience working with Alfredo, as he was most helpful and treated me with respect. He walked me through the entire process, from testing out the car to programming my Bluetooth, and was never pushy; he has gained a customer for life, or at least the next time I'm in the market for a car.
MOTTS0526
Jun 30, 2015
My experience with everyone that I dealt with was superb. Angela Bellows, my salesperson, was great! A much better experience for a woman to deal with a woman when looking for a car!
rfesq
Jun 30, 2015
I spoke with Alfredo Gonzalez while looking for a new vehicle. He was very knowledgable regarding different models and features. His relaxed approach led to a no stress no pressure experience that was the easiest dealership interaction I ever had!
Thekitchengal
Jun 24, 2015
Will definitely recommend this dealer to all my friends, attention to detail and customer service were top notch! The process was easy and the price was right.
Mike
Jun 22, 2015
Purchased a 2015 Elantra, and was told that the oil changes were free for life. Period, and end of story. That is until you go to use them. You must follow the dealers recommended service agreement, and just a free oil change itself will set you back about $50.00. They so rotate your tires for you, but that is a pretty steep price for a tire rotation when you think the dealer is taking care of you.
CUTE_FINANCE
Jun 18, 2015
I would highly recommend this dealership to all of my friends & family...... Everyone that works there is so nice. I never felt like I was under pressure to walk away with a deal. Wonderful over-all Experience....
MJGITTS
Jun 10, 2015
Our salesperson Manny was wonderful. We are a special needs family (disabled child) and had many questions. Manny was very patient and always answered all our questions. It was a pleasure dealing with a dealership that was not pushy. Dave the manager was also a pleasure to deal with. We felt very welcome there.
MURACAE1
Jun 10, 2015
I got the car I wanted and at a fair price. Manny was truly a professional and I would tell everyone to go talk with him even it they weren't considering a Hyundai as their first choice.
EVANFCOPADILLA
Jun 9, 2015
Thank you Manny for your patience, professionalism and honesty. I also want to give thanks to Shaina for contacting me and working with me. Excellent team!!
NISUDAS
Jun 8, 2015
Ask for Manny, their Sales Associate. Great guy to work with. Also you can test drive as many cars as you want. No pressure, No haggling; unlike some stupid showroom in South Brunswick.
ROSEM120
Jun 4, 2015
Used a TruCar estimate, dealer honored the price & gave me a great deal. Our salesman, Angel was very nice. We did have to wait a REALLY long time to speak with the finance guy, but we were informed that there was only one guy because the other had just quit, so I guess that was undersatndable
Jennifer Gonzalez
May 12, 2015
I was greeted from the moment I walked in. Alfredo helped me out and being as this was my first time ever buying a car, he made sure I was comfortable with everything. Took me on the test drive. And read to me everything and anything I was signing. Made my first buying experience a smooth sale, I will definitely be sticking around for future cars!
notredame17
May 11, 2015
I was lucky enough to have Rafael as my salesman. He treated my father and I with great respect and the process was very easy. He showed us a bunch of different options until I found a great car that I liked. Before I left, Rafael showed me all the features of the car and made sure I had everything I needed. I ended up driving the car home the same night!! I would definitely recommend this dealership to anyone and if you go look for Rafael.
yankeesgirl973
Apr 27, 2015
Rafael wasn't my original salesman, but I wish he was! Def the go to guy for any questions you may have! If you plan on buying or leasing, make sure you ask for Rafael he won't let you down!
Alex
Apr 14, 2015
Honest strait forward dealer, excellent customer service. Received quote trough Truecar , dealer was committed to the price , took about one hour to complete purchasing. Many Kim was very good.
Marie
Apr 2, 2015
Thank you Manny for making purchasing my new Santa Fe the easiest ever. Your knowledge about these cars is amazing. Thank you for your help and understanding in setting up bluelink.
mark
Mar 26, 2015
EXCELLENT from start to finish!!! Rafael one of the BEST Salesman I ever had! will recommend to all! no pressure, very friendly, knows customer service,.....Thanks again Mark K...
mrugel
Mar 16, 2015
Thank you Manny Kim for making the experience of leasing a car affordable and without stress! Everyone was so friendly and easy to work with.
Purshottam
Mar 4, 2015
Eddier was helpful in finding the best car deal which make my mind to leased my second Hyundai Santa Fe within 2 hours. He is the best sales experts, I came across in last couple of months.
newusedcarfor me
Jan 28, 2015
Rafael was helpful in finding the best deal and getting my new car.a great choice, and all taken care of right away.thank you Rafael!
tylermarositz
Jan 17, 2015
Sales expert that I worked with, Manny Kim, was honestly great to work with. Purchased my first Hyundai and I could say that it all happened with such ease. Manny pulled strings and made what seemed to be impossible at the moment, possible. I would highly recommend Manny Kim if you're looking to purchase a car from Wayne Hyundai. A hard worker, not only for the dealership, but for the customer as well. Thanks Manny.
vjnorcia1
Jan 17, 2015
I was in and out within in two hours when I purchased a 2015 Elantra. They honored my USAA car buying certificate and made the process as smooth as possible.
ELB366
Jan 13, 2015
Eddie was my salesman. I found Eddie to be personable, friendly, professional, and most importantly, Honest. If I were to recommend Wayne Hyundai to a friend, I would send them directly to Eddie Santiago.
pops
Jan 7, 2015
Just purchased our first Hyundai. We found Eddie Santiago very helpful, honest, friendly and very professional. If you are thinking about purchasing a car from Wayne Hyundai, I would recommend asking for Eddie.
Mike
Jan 5, 2015
Just purchased our second Hyundai. Eddie Santiago was our salesman. He was polite, professional and delivered on what he said. Not your typical car dealership experience. Would recommend him and the dealership for anyone looking to buy a new Hyundai.
Mr. Hendry
Jan 5, 2015
Rafael has a great wealth of knowledge in the auto industry. He was able to clearly answer each and every question that I had in order to assist me with making an informed and educated decision on the right vehicle for my family. Although I was totally undecided about the type of vehicle I would be interested in initially, Rafael helped me tremendously with expanding my understanding of the different options available. I will surely be returning to this dealership to make my purchase with Rafael once I have discussed these options with my wife. Thanks, Rafael.
Atrujilllo
Jan 4, 2015
Rafael was very helpful, he took the time to really understand what my needs and wants were in a vehicle. I had originally thought i would need an SUV , after discussing features of other vehicles with Raphael , he helped me realize that one of their sedans would fit my needs and lifestyle much more comfortably. I truly appreciate his time, and patience. Having a knowledgeable salesman who was truly interested in helping you and not just trying to make a quick sale, was an unexpected and most welcomed experience. I will be there next weekend when me and my wife are both off from our jobs to pick up our new car! Thank you Rafael
mazda2
Jan 3, 2015
I came to this dealership to get a vehicle. The salesman showed me true car to try and make a deal. I guess he doesn't know how to negotiate. How does a dealership make money with someone like that.
Ep2015
Jan 2, 2015
Eddie Santiago was such a pleasure to work with! He made sure to get me exactly what I wanted and was extremely attentive. Overall, it was the most pleasant experience buying a car from them. I gave them my budget and they did everything they could to work with it! They have excellent customer service, never made me feel pressured and were honest and upfront with everything. I would definitely recommend this dealership! Eddie and the GM Craig are such friendly, honest people, I'm so glad I got to do business with them!
Pete
Dec 28, 2014
Eddie Santiago our salesman was very courteous and thorough in explaining our new 2015 Sonata Limited. Cut to the chase and gave us a excellent deal and we were on our way enjoying our New Sonata.
xfeng
Dec 26, 2014
I planned to buy a new Elantra for months. From Wayne Hyundai, I got very good quota. I went there, got both good price and excellent service. I made the purchase.
peter
Dec 22, 2014
My friend recommended to me Wayne Hyundai, so I was the first time there.Manny Kim was so nice and great. He explained the whole process very friendly. Also, he listened my all needs and found a great Sonata for me.If my friends want to buy or lease a car I'll recommend Wayne Hyundai.
philipauerbach
Dec 22, 2014
I worked with Rafael and he was professional and worked hard and honestly to get my business. this is my fourth car with Wayne Hyundai and I am continuously pleased with their office.
Mary C
Dec 18, 2014
This was the first time going to Wayne Hyundai. Eddie Santiago was great. He was very thorough and helpful. He was great throughout the whole process and answered every question with ease. I got a great deal on a 2013 Elantra. I would highly recommend this dealership and would definitely go there next time!
curlysue821
Dec 17, 2014
It was a pleasure working with Rafael ! He made the whole car buying experience an easy process. He listened to all my wants and needs and found a great car for me ! Although the car was a bit pricey for my budget he did everything possible to make it work ! I would recommend everyone to go see Rafael at hyundai in wayne !
castillo63
Dec 7, 2014
This is my second car I purchased at Wayne Hyundai. Manny Kim treated me respect and was very courteous. I got a great price on a 2015 Elantra. Very good experience- I highly recommend.David C.Nutley, NJ
Neil Hoogmoed
Dec 2, 2014
Salesperson Manny Kim was very welcoming and there was no pressure in making a great deal. Took the time to answer all of our questions. Took the time we needed, and made sure we had the opportunity to drive the vehicles we were interested in. All around nice guy. I give him a 100% recommendation. Wayne Hyundai is a great dealership
Ernie3647
Dec 1, 2014
Manny Kim and the rest of the staff were a pleasure to deal with. The place is clean well lighted and very comfortable. Manny was very knowledgeable about the product answered all our questions with honesty and enthusiasm. Manny made us feel very at ease in what is a typically an anxiety ridden situation. Thats the way its been for us in the past. It was nice to deal with honest professional people for a change. We traveled from New York to buy our new Sonata at Wayne based on the research of the dealer. Anybody looking for a new Hyundai should certainly consider this dealership.
Ivette Sanchez
Nov 24, 2014
I went car shopping at Hyundai because they have affordable beautiful cars, I meet a friendly sales person at the door named Rafael and he was super friendly and knew every answer to all my questions. he was a pleasure to do business with and I will definitely send all my friends and family to him... i was so comfortable with him and Hyundai that i left a deposit on my car and will be picking it up this week.
nap4
Nov 22, 2014
Rafael was our salesman. He was friendly, attentive and most of all knowledgeable! We were able to purchase our new Sante Fe with ease! We would definitely recommend Rafael at Wayne Hyundai.
AntB37
Nov 21, 2014
I was looking to trade in my Jeep and lease a Hyundai Sonata.. Rafael made it an easy decision.. He was friendly and helpful.. He explained every last detail about the car.. Safety features, options, equipment, etc. He made the transaction very smooth. I would recommend him and Wayne Hyundai to my friends and family any day!!
claudia.izzi.9
Nov 19, 2014
My car salesman Rafael was excellent. He was very attentive and made the experience very pleasant. Although they need to automate the system fo the salesmen so it will be faster.
grandmomp01
Nov 15, 2014
We went to Wayne Hyundai because of True Car.com We fouond the sales staff friendly and helpful. Our salesman was Eddie Santiago, he was friendly, helpful, and very patient with out many questions.
zainabe.alibrahimi
Nov 5, 2014
The salesman was a great help. Farah helped uswith every aspect of the car buying experience and gave us all the time we needed.He answered all the questions we had. This was a good place to get a first car.
Jml1521
Nov 1, 2014
Manny Kim the salesman that took care of us was awesome!!!!!!!!!! He was professional and polite. It has been the best car buying experience of my life. My wife and I were in and out of there in less than an hour with a stellar deal. We purchased on a Saturday and picked it up on Monday. I would highly recommend Wayne Hyundai and Manny Kim our salesman.
robert.neidleman
Oct 31, 2014
Mr. Manny Kim was our sales person when we exchanged our leased Sonata.He was very cordial professional and knowledgeable about the process.He made everything quick and easy. He ordered the car for our new lease and we had it in two days. It was a pleasure to work with this man. A good dealership to buy a car from.
Omar Santos
Oct 30, 2014
I did a thorough research on mid-sized sedans before deciding on a Hyundai Sonata. It just stood out from the rest of the mid-sized class sedans (Accord, Camry, Altima, Fusion, Optima, and Mazda6). Upon arriving, Manny Kim was there to warmly greet me with open arms. He has a wealth of knowledge about the vehicle I wanted and was very friendly. He was always willing to answer any questions and concerns I may have about my purchase.
Jean Scheaffel Kraemer
Oct 29, 2014
While not the closest Hyundai dealer to me, we went to Wayne Hyundai because of the True Car Estimate certificate I received via Consumer Reports. As stated on the website, the certificate was honored and our salesperson Eddie Santiago went above and beyond to give us the price we needed to make the deal! He "heard" us and responded. He worked quickly to make sure we could still make our son's football game and has followed up with me to make sure I have all my questions answered.
Bob Luciano
Oct 28, 2014
My salesperson Eddie Santiago went above and beyond to find me the vehicle I wanted and get it to the dealership in an expedient manner. The staff also made sure some paperwork problems did not prevent or delay my acquisition of this vehicle. Great job!
paulcskim
Oct 27, 2014
After getting price quotes from all the local dealerships, we received the best quote from Wayne Hyundai. Our salesperson was MANNY KIM who was extremely knowledgeable and got us in and out of the dealership quickly. Showed us all the features on my uncle's new Hyundai Sonata and even set up his blue tooth and navigation.We'll be back and we'll send all our friends here - thanks!
Jtweaver1
Oct 24, 2014
I was looking at hyundai for quite some time when I came across the elantra limited. Eddie over at wayne hyundai helped me out and he was one of the easiest people to work with. He was very honest and trustworthy and made the process worth while. I will definitely recommend Eddie from wayne hyundai to all my family and friends.
whocares7
Oct 21, 2014
I did not think this dealership was too bad until I tried to get money owed me from them. So far it has been almost 2 weeks and all I get is a run around. This is a sizable amount of money and no one even seems to have a clue about it. They were so much more on top of things when I was buying.Also watch the warranties. Have them explained in full before you even test drive. Only one year for all AC related problems is ridiculous. And there are tons of other things not covered in the 5/60,000, so check it out.
jackiepascual
Oct 15, 2014
My experience at your dealership was the very best I have encountered when purchasing a car! Ed Santiago was a very outgoing and friendly salesperson. He was straight forward with the price, but never Pushy, knowledgeable with the car features and key to me was his professional approach, especially when compared to some other dealerships. I just loved how there wasnt NO games and NO back and forth negotiations. I cant thank him enough for a wonderful experience. I will definitely recommend your cars and dealership to my family and friends when theyre in the market for a new or use car. Thanks again! :)
albelly823
Oct 9, 2014
I had a friendly and low pressure experience at Wayne Hyundai. My salesman was Eddie Santiago and he took care of everything. I got a great deal and a great SUV. Dora E
winniep12
Oct 2, 2014
I had the best experience at Wayne Hyundai. Manny Kim was my salesman and he was great. He works with you and is so nice. Everyone there was helpful. It was my 1st new car that I bought in 16 years. I highly recommend going to Wayne Hyundai. You wont be disappointed.
Divasparkle02
Sep 29, 2014
I recently purchased a 2011 Hyundai Santa Fe from this dealership. The salesperson I worked with, Manny Kim, was excellent. He was very helpful and not at all pushy. I felt like I was able to make an informed purchase without the pressure of a pushy salesperson. I love my new Hyundai!
slh2013
Sep 26, 2014
I got the car I wanted at the price I wanted. Very pleased with the car, I love it! Ed got me just what I wanted.
Gale Furtak
Sep 23, 2014
Wayne Hyundai did everything possible to find the car I wanted at the price I wanted. The salesmen were all very friendly and informative. I love my new Azera.
Alexa C
Sep 13, 2014
I recently went shopping for my first car at the Wayne Hyundai dealership. I worked with Rafael E Mateo. He was extremely helpful and was very knowledgable. It was an overall great experience and would recommend this dealership to anyone looking for great service.
sunilreddy04
Sep 12, 2014
The salesperson that we worked with, Rafael D. Mateo was very pleasant and professional. He worked with us to make sure we were able to get everything we wanted in our new Sonata right down to the color. On top of that we got an some additional features in the car free of cost. Rafael was patient and explained each and every feature in the car which made my life easier. I would recommend all of my friends and family to Wayne Hyundai and to Rafael.
gene126
Sep 9, 2014
I purchased a 2014 Sonata from Manny Kim and he was very patient, informative and trustworthy. I was in and out of the dealership in under 2 hours. Manny took the extra time to go through all the features of the vehicle and made me feel comfortable with my purchase.
blackened
Sep 8, 2014
My sales person Eddie Santiago did an excellent job finding me the right car for the right price. He made sure all my needs were satisfied and that I left feeling comfortable with my purchase
dilepsoblanco
Sep 8, 2014
Manny was very courteous, helpful & proactive when it came satisfying my special needs. He was very efficient & did an extraordinary job helping me find the right car within my budget. He explained and demonstrated automobile features & was able to respond to all my questions and concerns. I would highly recommend Manny to friends and family for future automobile purchases.
lamoff660
Sep 7, 2014
They had the car I wanted listed online. Manny Kim helped me find the car and deal that I wanted. Car was ready when I went to pick it up. Manny and Rafael spent the time I needed to explain how to use my car and how to set up my BlueLink. Couldn't have been easier. I would use them again to buy another Hyundai.
Barry D
Sep 5, 2014
Great experience with this dealership. I went in with a price from USAA and the dealership honored this price. Manny gave my wife and I excellent service. Would recommend this dealer to anyone looking for a Hyundai.
hhan29
Sep 2, 2014
Besides this dealership, I also test drive at a different dealership. The other dealership used the bait and switch tactic, trying to get me to purchase the 2015 Sonata (when they advertised that they have plenty of 2014 version).Angel just helped me find what I need at a great price.
Nv1995
Sep 2, 2014
Rafael was helpful finding the car. He has honest dealer and helped finding perfect car.manager was also helpful and the others were nice and helpful
francisco57
Sep 1, 2014
i had a great experience with this dealership. Our sales associate Eddie Santiago was very helpful. He went above and beyond to help us select the best car for our family .
aries571
Aug 29, 2014
I have been buying cars for over 40 years, and never have had such an outstanding experience until today. Our Sales Associate Manny Kim was a delight to work with. He went above and beyond to work out a new lease for my Mom that was exactly what she was looking for. A Great deal that made my Mom smile with appreciation. Manny Kim was Kind, Courteous and Attentive to all aspects of the deal. Manny is an outstanding representative of Wayne Hyundai, and I will be recommending all my family and friends to Manny for all their car needs in the future.Thanks again Manny............Doris Shinn and Bob Shinn
mdptl
Aug 28, 2014
Mitch Goodson knows his job and also knows the car. We were debating between two models and Mitch explaining their features helped us to select what's best for us. Thank you Mitch.
robincuson
Aug 28, 2014
When i purchase a car, once i decide, i pick up a car same day.But this time because i have credit problem,i couldn't get a best dealManny Kim helped me a lot to get great deal and make me & my daughter very happymy daughter went back to school with big smile.Thank you Manny!!!
debm1026
Aug 22, 2014
First time buying a new car. Our sales associate, Rafael Mateo, was wonderful to work with. Not only did he sell my parents an elantra last week, he got me into my first brand new car for a great price that I could afford. Thank you Rafael for your helpfulness and dedication. I would recommend you and the dealership to anyone interested in purchasing a car.
MadelineF
Aug 22, 2014
Had a great experience buying my first new car here. Eddie was very helpful and very friendly. I definitely recommend this dealer. Ask for Eddie when you go! :)
natalka7
Aug 22, 2014
Buying a new car was a great experience.Rafael Mateo was my salesman. He is a very dedicated, patient, friendly salesman. He was extremely helpful, and honest!!! I love my new elantra. Thank you Rafael. I appreciate your efforts and hard work.
KeigoNiwa
Aug 20, 2014
Buying a car from this dealership with Rafael was a fun experience. He worked with me to make sure I got the car I wanted.
mandeej426
Aug 15, 2014
We were going to just keep our car when the lease was up but our salesman Manny was actually able to UPGRADE us to a new SONATA for less money!! Very, very surprised & happy...no pressure and we drove out in a BEAUTIFUL brand new car!! Thank you Manny, keep up the GREAT service. We HIGHLY recommend that you contact him.
slefurge
Aug 12, 2014
We were only looking to Test Drive Hyundai Elantra's at several NJ dealerships. However, Salesman Rafael Mateo wanted us to consider buying the Elantra we liked driving at Wayne Hyundai. He really cared about meeting our needs and our expectations. He wanted to know our bottom line. He really listened to what we were saying. He gave us options to consider. We drove home with the car we wanted that same day. We got the car we wanted at the price we wanted and the payments we wanted! Rafael Mateo made this happen for us and we are very appreciative and very satisfied customers!Scott Lefurge
debm1026
Aug 11, 2014
Right at the door we were greeted by our sales associate, Rafael Mateo. He smiled and shook our hands when he introduced himself. First impressions mean a lot and my husband and I felt very good about our first impression of Rafael. He listened to what I was looking for in a car, brought us out to the lot and explained that he wanted to make sure the color and style were exactly what I wanted. He did not push a different car on me. He was friendly and joked around with us. He found the exact car I was looking for. It was the most positive and least stressful car buying experience for me. I would recommend Rafael to anyone I meet who is looking for a car. We plan on visiting him soon for our daughter who is looking for a new car.
bernard.gomez
Aug 4, 2014
Manny was very professional throughout the deal. I got a great purchase and all questions were answered. Very knowledgeable when it comes to any type of Hyundai cars. Highly recommended.
fillups
Aug 4, 2014
I have been in the dealership twice for test drives. When I told Eddie Santiago that I only wanted to test drive, he was accommodating, knowledgeable and very friendly. There wasn't any pressure from him or the manager as I have experienced in other dealerships. I am confident, when I am ready to walk in and buy a car, it will be a wonderful experience.
yorkiemania
Aug 4, 2014
I walked in to the dealership to test drive a Santa Fe Sport, and drove a brand new one home a few hours later. Everyone at the dealership was friendly, and my sales rep., Manny, was very professional and answered all of my questions without hesitation. When I was ready to drive my new SUV home, they took the time to show me how everything worked. I love my new Santa Fe Sport! I highly recommend this dealership.
a ciao
Aug 3, 2014
My husband and I recent,y went to Wayne Hyundai to buy a new car . We were lucky enough to be helped by Eddie Santiago. Eddie went above and beyond to get us the best deal possible . He was friendly and not pushy. I would highly recommend Eddie if you are interested in purchasing a Hyundai !!!!
agerena26
Aug 3, 2014
I have brought four hyundai's in the past and numerous other cars. This was without a doubt, my best car buying experience . Eddie Santiago, respected my buying needs, and did not push me into anything I did not want. I highly recommend this dealership and specifically Eddie Santiago!
Cessmulah
Jul 27, 2014
The day I went to Wayne Hyundai I was just looking into getting a new car, pricing, and wanting to see what would in my means. I'm a 24 year old Teacher"s Assistant and didn't want to be in over my head. When I told Ms.Paulette what I could afford, she worked with me to the greatest extent. I tested drove the car, she took all of my info, I approved, my payments are wonderful with a great extended warranty, and I drove my new 2014 Hyundai sonata home that very night. They are GRRRRREEEEATTT at this dealership & would definitely recommend Wayne Hyundai to anyone interested in financing or leasing a car. Thanks Ms.Paulette & Wayne Hyundai!
Sak0Suds
Jul 27, 2014
Had a great experience at Wayne Hyundai! Eddie was a great sales person: friendly, informative, and patient. People were coming into the dealership and asking for him specifically, which made me comfortable that I was working with the right person. The dealership was truly more interested in making me happy than trying to sell a car. No pressure, no gimmicks, no nonsense. While I was at the dealership, I saw a number of families leave with brand new cars and smiles on their faces. I have been to about 4 or 5 other dealerships in the area over the past 3 weeks and it is not hard to see why Wayne Hyundai has an A+ BBB rating. I came in wondering if I could deal for an Elantra and left with a better, brand-new Sonata for the price I was looking to spend on the Elantra! Craig, the sales manager, was terrific and Justin, the Finance Manager, was very informative and helped me make the right decision on protecting my new Sonata from excess wear and tear charges. I HIGHLY recommend this dealership and am spreading the word to my friends and family that this is the place to come buy their new car! Just a really great experience all around!
roe123
Jul 26, 2014
Just bought a truck from Hyundai yesterday and went in today for someone to help me with all the features...Raphael was outside when I asked for the person who sold me my car; she was not available so he offered his help.....he showed me all the car features until I understood them all.....very patient and friendly....wish he would of been the one to get the sale......Thank you so much Raphael for all of your help....
levlevit
Jul 26, 2014
Eddie Santiago gave me a good deal. He was pleasant to deal with. I've left without buy a car the first time. He negotiated with me over the phone until we came to an agreement.
sm8c1
Jul 24, 2014
Great Experience! Eddie was awesome.. he got me exactly what i wanted and was very honest along the way .. i would highly recommend him. Thanks Eddie!!!
annelizaf
Jul 18, 2014
We stopped by Wayne Hyundai today 7/18/2014 to purchase a Santa Fe Sport 2.0T AWD. Ed Santiago helped us and worked with us to find the car we wanted at a reasonable price. We got in around 1130am and drove the car off the lot around 330pm. There was no pressure to buy and it was a smooth transaction.
Miagrace
Jul 17, 2014
I was in the market for a new vehicle and I called Wayne Hyundai to get further information on the Elantra. Mr Santiago was most helpful. He knew everything about the Elantra. I plan on makiing my purchase at Wayne
mmcbain
Jul 17, 2014
Leased a 2014 Sonata GLS. Adam Brady helped me find the right car at a price I could afford. A quick and painless process with great customer service from Sales rep to finance.
Itzbebabaybee
Jul 16, 2014
I went into Hyundai yesterday to browse for a new car I was kind of scared due to the bad experience I had at Toyota the day before, but when I got to Hyundai I wasn't hassled or harassed at the door I was greeted so nicely by a salesman named Rafael its like he knew me and wasn't after my money. He showed me different types of cars until I was comfortable with the one I wanted to purchase, even tho I was not ready to purchase the car right at the moment Rafael understood that and didn't treat me any different. When I am ready to purchase this is the place for me, I will be sending everyone to Hyundai, the customer service here is amazing!
Pegric0902
Jul 15, 2014
This is the second Hyundai that I am leasing and followed Peter from a different Hyundai dealership to Wayne Hyundai for this second vehicle. Love my Sonata LTD and was extremely pleased I made the hike to Wayne to deal with Peter again. Knowing that it was a distance Peter was waiting for us when we arrived ready to show us exactly what we had requested thru emails and phone conversations. Everyone at the dealership was friendly and will be back in another 3 years for my next lease. Thanks Peter!!
ronlass
Jul 14, 2014
Love my 2011 Sonata. Just bought 2015 Genesis. From our first meeting in the parking lot to the final sale,Ed Santiago was a helpful professional sales rep.
KyleDePew
Jul 10, 2014
This was my first car buying experience and I was not sure what to expect. Luckily, I got a great salesman, Ed Santiago, who made my time at Wayne Hyundai a real pleasure. I never felt any pressure to get any car I didn't want or to pay a price with which I wasn't comfortable. I hope the next Hyundai buyers are as lucky as I am.
Jason Arvanites
Jul 9, 2014
The salesperson (Ed Santiago) was very attentive and considerate of our time constraints. Understandably, there is always lots of paperwork involved in the acquisition of a vehicle. So, you're usually sitting and waiting for what seems an inordinate amount of time. Noting our concern the finance guy fast-tracked the financing process for us. Who, by the way, was very friendly. Unfortunately, I forgot his name. Sorry.There was some confusion as we were shown and had explained to us features that were not available in the car we were leasing, but that was just an oversight most likely due to our switching car choices sort of last minute and perhaps adding pressure to the situation. Overall, one of the better experiences I've had getting a new car.
obaidtech
Jul 8, 2014
Professional and Courteous ServiceI am very pleased and satisfied with Eddie Santiago. I found him to be very professional and knowledgeable. I would highly recommend Eddie to anyone shopping for a car.
millwall
Jul 4, 2014
Had not owned a car in some time and my purchase could not have gone better. Peter Herbst, my sales rep, made the whole purchase a great experience. He led me through everything, was very informative. Highly recommend.
meghan821
Jul 3, 2014
I am so, so happy with the quality of service that I received from this dealership before, during and especially after buying my car. Both Adam (the sales representative) and Craig (the manager) treated me with respect and seemed to genuinely care about my happiness with my new Tucson. I highly recommend this dealership and the team who work there. They are professional, knowledgeable and truly put the customer FIRST.
mel143
Jul 3, 2014
Eddie Santiago our salesman and Craig the sales manager were very helpful with our new car buying experience. They were knowledgeable, friendly, helpful, courteous, and got us a great deal on a car. I would definitively recommend them .
Sar320b
Jul 3, 2014
Very nice sales man, would highly recommend peter to anyone. We are very happy with our purchase. We love the new car Thanks again for your time
cherf1
Jun 29, 2014
I read a review about the Genesis and wanted to see it. Eddie greeted me a I was puling my car into the parking lot. Told me all about the car, took me for a ride, and got me an approximate price. He is was very knowledgeable and polite. No pressure and made me feel very comfortable.
andy1181
Jun 28, 2014
I purchased a Hyundai Sonata on 6/6/14. I was not sure if I wanted a Honda Civic or a Hyundai Elantra. When I went to the dealership, I first met with John Sima, who was very nice. He advised me that Hyundai was giving a $2000 rebate on the Sonata which brought the price down to close to the price of an Elantra. He gave me a price and I met with the sale manager who gave me a price, which was too high according to TrueCar.com. I did my due diligence. He wouldn't budge on the price and was not very pleasant. I thought about it and made the decision that I wanted the Sonata as the Civic was lower to the ground and the Sonata was easier to get in and out of and also because it was a bigger car with a smoother ride and took the bumps better. I returned to see John with a price in mind, ready to buy and if the manager would not meet the price, I was prepared to go to another dealership. John was no longer there and there was also a new manager so it seemed worth trying again before going elsewhere.My new salesperson was Eddie Santiago who was WONDERFUL. He was anxious to please me and took me out for another test drive and showed me every single feature of the car. He gave me his full attention and he and the new manager worked with me to deliver a price that was workable. I was there to buy, not to shop. Eddie was absolutely great and he made the buying experience a very happy one. The new manager was equally as nice and wanted a happy customer.It was a cash deal and when the insurance money came in along with the bank's check, Eddie worked hard to get the paperwork completed in as timely a fashion as possible. He was friendly, supportive and grateful. He even sent me a thank you email and when I went back today to pick up my plates and registration, he greeted me like I was his friend. Rest assured that I will recommend Eddie and when I buy another car, I would want to give Eddie my business.While I loved my Honda Civic, the Sonata is so much easier to get in and out of as it is higher off the ground. It drives like a dream - so smooth - a much smoother ride than the Civic and it is a beautiful car to look at. I am still getting used to how big it is compared to the Civic, but I love it and am I very happy Sonata owner.
Yhroque82
Jun 27, 2014
I came in a little scare do because I never had finance a car before. Rafael was very helpful, he really took his time with me and explained everything. He showed me various cars until I decided on the one that I really loved. He explained every featured of the car. As far as the pricing he really listened to me understood my scare as a new buyer and worked with me and really took me to the price I was comfortable with. I really felt like he had my best interest at heart and i actually learned a lot during the whole process. I love my car ! Rafael Mateo was delightful to work with. He will be my go to guy anything I want to get a new car I'm recommending him to all my friends and any one that needs a good new or used car. Mr Mateo is your go to man! Happy buying :)
djmcdon
Jun 26, 2014
I bought a 2011 Certified used Sonata GLS from Eddie Santiago at Wayne Hyundai. Eddie made the whole experience very easy. He is a low pressure salesman, but got us what we wanted in the car and price. He was a pleasure to work with. If you go in, ask for Eddie. The car is great and we couldn't be happier.
bctjunior24
Jun 17, 2014
I've was on the search for a genesis coupe and Wayne Hyundai was the second dealership I visited. I walked in the door greeted with a smile and within a few minutes Eddie and I were on a test drive. Throughout the entire process I felt comfortable because I was treated like a person and not a dollar sign. I came in a few days later with my down payment and insurance information and was out the door with my keys. I would highly recommend looking at this dealership if you are in the market for a car. When I'm in the market again, I will definitely look at Wayne Hyundai, they were awesome!
Allanand kanan
Jun 12, 2014
I tray to do buz with them but they keep playing a game with the prices. They said 200 a month for lease elentra. When I was about to sign the paper work they charge me 100 dollars extra a month.
Mazda6touring
Jun 9, 2014
I purchased a 2015 mazda 6 and couldnt be more happy about the service at the dealership. Mr. Mike Dispenza was very professional and made sure I left the dealership happy and got me the deal i wanted.
Victoria008
Jun 4, 2014
I found a 2013 genesis coupe in the inventory online and saw that the price was reasonable, then when I went in not only was the car over $2000 more expensive but with taxes fees etc I'd be paying more for the new 2013 than I would be for a new 2014. And the employee was so uninformed and nearly arguing with me as if I was lying about the ad. He was so arrogant and rude and the manager just sat around at the desk watching. I was so fed up I got up and left. Never had I had such a horrible experience at a dealership before. I don't know how they stay in business, but they certainly will NOT be making a commission off of me, and I highly suggest driving the extra miles to go somewhere else.
BigG318
May 28, 2014
Yesterday, I visited Wayne Hyundai to check out a CPO 2011 Hyundai Sonata GLS with about 16,800 miles that seemed to be at a good price. When I arrived at the dealership, I was greeted in the parking lot by John Sima and he set me up on a test drive in the parking lot. Once I sat down with him in the dealer, he advised me that the website price did not include the $995 Hyundai certification fee or an $857 repair bill that I would be responsible for as part of the purchase. We negotiated some of that overhead out of a deal. However, on my way home, I visited Towne Hyundai in Denville and they had a very similar car with similar mileage for $641 less out-the-door. I called back John Sima, and while he was friendly and not pushy (two things I appreciate in a car salesman), he was unable to match the price at Towne despite his dealer's advertising that they will beat any price by $300.
josh421
Mar 27, 2014
Wayne Hyundai went above and beyond in customer service and when I am in the market to buy a new car I will be returning to this dealership. As they say the salesman is often the face of the business and this holds true with Angel Figueroa and Wayne Hyundai is lucky to have him as part of their team. I called the dealership at 7pm to return a lease and Angel said I could come over right away to return the car. No appointment, no hassle, and no games. I got there and he was ready for me and he made the return quick and easy. I highly recommend this dealership and Angel, over any other dealerships in the area.
fmrivera10
Mar 19, 2014
Ryan was so determined to help me get into a new car, aftering trying three different times I didn't think I was going to leave with a new car. Finally after spending all day with him I was finally able to drive away in my new Hyundai. For that, I thank him. I am so happy and greatful.
blurbert
Feb 28, 2014
Got a great car at a fair price from a friendly, knowledgable sales person. I'm happy with my new car, I love it alot.
kalpesh1510
Feb 9, 2014
It was great experience. Wayne hyundai offered very good price. Friendliness offered by executives was very good. I really recommend this dealer. Thanks to them.
dorijano
Feb 1, 2014
Rayan was very friendly person,he knew all about cars ,he was very helpful and explain any question I had with lease and car ,it felt like we know each other for ever,aldow we never met before,i would recommend him to my friends,
NCBradley33
Feb 1, 2014
I was fortunate enough to work with John Sima in October 2013, when I was on the hunt for a new vehicle. He was very helpful and informative, and I ended up financing a Hyundai Tucson. I have been very happy, and thoroughly enjoy driving my Tucson...especially in the current weather conditions. Thanks again, John!! I would recommend John Sima to anyone interested in trying out a Hyundai vehicle. Great overall experience!
DARPANDESAI
Jan 30, 2014
It has been pleasure business with Wayne Auto Mall Hyundai.They have been extremly professional and their Sales Rep's are very very helpful through out my car purchase.
lukecostagliola
Jan 28, 2014
From the moment I walked in, I was greeted by a friendly and knowledgable staff who listened to my needs. Adam listened to me and helped me find the perfect car at a great price, to fit my needs.
vazquezh1
Jan 23, 2014
My fiance was in need of a new car and after researching online, i decided the Hyundai Elantra was the ideal car. There were 3 local Hyundai dealerships, but based on the reviews online, I chose Wayne Hyundai. I arrived and was greeted outside by Kene. He was extremely informative and eager to answer any questions i had. He worked with me to get a good deal and worked with my financial situation so i was able to get the car that week. Kene made the transaction stress-free and I look forward to coming back in a few years for a new car of my own. A+ dealer!
sailorneptune
Jan 22, 2014
Very friendly dealership. Everyone who helped us was very nice. Any questions were answered promptly and satisfactorily. They were quick when I came in to get my registration and get the plates put on the car. They offer coffee or tea. The car was cleaned and looked great when I took it home.
barbarat153
Jan 20, 2014
Salesperson, Ryan Yoon and manager, Wesley were courteous and extremely helpful with our decision to lease a new Sonata. They listened to what we wanted and were able to get us the car we wanted and a deal that fit our budget. There was no nonsense and we felt very comfortable with both the salesman and the manager. It was a positive experience and I would recommend both the people we worked with and the dealership.
stevenguzy
Jan 19, 2014
Jermaine, and the rest of the staff, provided the best overall experience I have ever had in the purchase of a new vehicle. They were friendly and worked very hard to provide the best deal possible. I say this as a 57 year old that has had their share of auto purchases over the years. Not my first rodeo, as it were. I would highly recommend this dealership!
DocMo
Jan 17, 2014
Drove far from my home . . two and a half hours to buy a new red 2013 Sonata. Turned out the car was a "demo" with 5000 milles on it. This was never revealed on internet advertising. But Ryan, Mark (manager), and Victor (finance expert), rolled up their sleeves and made the deal happen anyway. These three are just excellent at what they do. Had to mark overall experience as "good", not great, because of faulty internet advertising.
alyunos
Jan 15, 2014
I was very pleased with my experience at Hyundai of Wayne because the gentleman Angel Figueroa I worked with as extremely friendly and my experience enjoyable. We came in towards the later part of the day with no expectation of buying a car but he really worked with us along with Wesley Mancias worked with us to get the best possible deal that worked for us. I would highly recommend them specifically those two gentleman to anyone interested in buying a car because I never once felt pressured nor on edge. I am very pleased with my experience at Hyundai of Wayne.
cybercity101
Jan 15, 2014
This dealership is truly 5 stars dealership with excellent management, good sales personnel and good selection of vehicles.Especially, Ryan Yoon was very knowledgeable about Hyundai products, honest and also helped me to get what I needed not what he wants to sell.I really enjoyed buying experience there. I have been buying lots of cars but I never had this kind of satisfaction before.Everyone greeted me with smiles and no intimidating attitude that makes me comfortable. I'm really recommending this dealership to everyone, even my friend and relatives.
Alex2010
Jan 11, 2014
Very helpful to choice the car what I want thanks to them.I am satisfied with the Sonata SE and the monthly payment I will pay.
dspak77
Jan 6, 2014
Received best e-price anywhere which was honored at the dealer. Ryan was super along with sales manager (Wesley) and finance officer. Best car buying experience.
Juyavcam
Jan 3, 2014
Ramon was very accommodating and attended to our needs and questions. We traveled all the way from NY to ourchase a car and it was worth the trip. Ramon made us feel comfortable in making our decisions. I would highly recommend Ramon.
glennpoll
Jan 1, 2014
If I can give then 10 stars I would. I went to autoland in Springfield right by my house and had a bad experience with them. Wayne H made me feel like family. They made sure I was happy. Thanks guys
reganks
Dec 31, 2013
Ramon is very friendly and persinable. He worked with us very hard to get the price and rates we needed on our budget. Highly recommend him and appreciate his help!
pwhitford
Dec 30, 2013
Ramon Pena was very helpful in explaining the process of buying the car and how everything worked on the car. Since I have never owned a Hyundai before I appreciated his taking the time when I picked up the car to show me where things were on the car ( gas latch, trunk latch etc.) He was pleasant and easy to talk with. He answered all my questions and made me feel at ease.
newcar1317
Dec 20, 2013
From the initial stages everyone at Wayne Hyundai was thoroughly professional. They streamlined the process. At the dealership they made us comfortable and smoothed the whole process. Good experience. Thank You Ryan Yoon and Wesley Mancias.
rorlusky
Dec 19, 2013
Serivce was fairly quick and efficient. The vehicle was cleaned and ready for release the same day of purchase, price agreed upon was fair and reasonable.
wvan
Dec 17, 2013
Ryan was one of best sale reps I have worked with, I highly recommend ryan as your sale rep. Not the type to flatter with BS but is truthfull person
Tonydimeo
Dec 15, 2013
Ryan was extremely helpful. I never felt pressured I to a purchase. I was made to feel comfortable at all times. Ryan took the time to explain things to me when I had questions and was very thorough and friendly.
AlexandriaGarcia
Dec 14, 2013
Friendly and tried to give me the best possible price. Wesley was very nice and Ryan was very patient and took his time with us.
NickGent
Dec 10, 2013
Everyone I interacted with here was superb. Ramon has a very "not to salesey" approach and clearly highlighted the pros and cons of my selected vehicle. Will recommend to friends.
roto6551
Dec 7, 2013
Joe Mauro was great Not Pushy just went about his job and Gave the best price, In 3 months another of our cars goes back, we will save time and go right to Joe.
Asotelo21
Dec 6, 2013
Best experience I have had at any dealership. Everyone was very nice and super helpful! Leased a great car also. I would recommend Wayne Hyundai to anyone looking for a new car.
TBuginsky
Dec 5, 2013
Salesman Ramon Pena was wonderful to work with! Not only was he courteous and professional, he made the process of leasing a new vehicle very easy. I would highly recommend Ramon to anyone who is in the market for a new car. I am very happy with my new 2013 Hyundai Elantra!
jbelzel
Dec 4, 2013
I previously purchased a 06 elantra from Liberty Hyundai in Mahwah and LOVED my vehicle for 5 years before trading it in for a Honda Civic in 2011. That civic, which was also a great car, was stolen and stripped for parts 3 months ago. It was a terrible experience, but I was fortunate to have a family car to use while I took my time deciding what car would be my next true love on four wheels. I ended up at Wayne Hyundai because they had an excellent selection of Hatchbacks in stock. I walked in planning to browse, and ended up committing to a new Elantra GT that same day...which can be credited 100% to my Salesperson, Kene Reeves. He made me feel at ease with the whole experience. He was relaxed, informative, and very understanding of my situation. I didn't expect to get another Elantra but was impressed on the test drive. I decided that I really liked the Volcano Red color and couldn't settle for anything else. And although it wasn't in their inventory, Wayne Hyundai didn't give up on me. It took them about a week to find my dream car, which I now drive with a smile on my face every single day. I couldn't be more happy that I switched back to Hyundai...and feel confident that the longer drive to Wayne was worth my time. In total, I was helped by 4 different people at the dealership, including the Sales Mgr and Asst Mgr. And everyone involved gave me the confidence that I would walk away 100% satisfied. They were right.
peanut46
Dec 4, 2013
I had a great experience purchasing my car at this dealership. Ramon was very helpful and was not pushy at all. This was key in my decision to visit this dealership.
hyundai5716
Dec 3, 2013
I got close to the price I wanted, which was nice, and I wasn't pushed into buying anything I didn't want. But the sales people did not seem to be communicating and were very disorganized. I was misled a few times on the price we had agreed on and there seemed to be a lot of confusion. I was also left waiting for a long time on a few occasions. Everyone was friendly, but not particularly helpful when it came down to it.
gkastorsky
Dec 2, 2013
Ryan Yoon was very courteous and helpful during our visit to the dealership. He provided great technical expertise on the vehicles we looked at and helped us come up with the right decision as to the vehicle purchase. I did not feel like I was pushed into the deal.
jjjandj
Nov 26, 2013
Ramon answered all my questions and was very easy going. He was very professional and friendly also. Ramon made it easy to buy and did not make me wait long, which is what I usually hate about dealerships.
Dsm5885
Nov 25, 2013
JOE MAURO and his entire team where very easy going throughout the whole process. Even though we had to make a few changes we never felt pressured one bit Wayne Hyundai did everything to make us happy.
Nandlou
Nov 25, 2013
Everyone was pleasant and knowledgable and made you feel comfortable. Some items had to be handled after we left the dealership. followed through very quickly so we could finalize things on our end. Did not feel pressured.
TERRYO65
Nov 25, 2013
A+ For customer service. Great sales experience. Kene went beyond taking the time to be sure we knew all the models and options that were available to us. The sales experience was not high pressured. They did a great job and would highly recommended the dealership.
berry07470
Nov 24, 2013
John was very knowledgeable about the products and very professional. I will reccomend him to anyone looking to purchase a car. thank you John and Wayne Hyundai.
chrisf1189
Nov 24, 2013
Ryan was great to work with on everything from helping me find my veloster to negotiating to a price I was happy with. If anyone ever asks me to recommend a dealer I will tell them to go to Wayne Hyundai and speak with Ryan.
cruzmhh
Nov 21, 2013
Excellent service , Attended to all my needs and answer all my questions, Took his time, very efficient and very productive. I will recommend him to my friends.
kaysmart
Nov 21, 2013
Everyone was really helpful in getting the monthly price that i wanted and the car that i wanted. It was a long process but they made it possible for me to leave with my dream car in just one day. We were working with a tight time schedule because of my active duty orders and they were very understanding! I would highly recommend this dealership!
RadeJovanovic
Nov 20, 2013
Bought two brand new cars in two years. Pleasant experience, friendly staff. Recommended. Lot of cars to chose from and affordable prices. Thank you guys !!!
rbitor
Nov 16, 2013
Ryan was great to work with. He made us feel confident in our purchase with explaining the paperwork to negotiating the price. We would highly recommend going to this dealership and working with Ryan again.
ahmedsalaheldin
Nov 14, 2013
I was referred to Wayne Hyundai by Wayne Mazda as I was a regular customer at Wayne Mazda before Hyundai split.I went to Wayne Hyundai and I was served by AL who was ok, AL and I agreed to the price.Next day, I went to the dealership, Mr. Wesley, the manager, decided to cover for AL who was not working that day. Mr. Wesley didnt honor any price his employee agreed to, Mr. Wesley was rude and had no clue what customer service is. Mr. Wesley went to the extend to tell me that I can buy the car that night but I wouldnt take it home apparently, he was planning to install something off of the car. I dont trust that place and I would never recommend anyone to go to WAYNE HYUNDAI. RT 22 Hyundai has more selection, better prices and easy to deal with.
asms
Nov 13, 2013
I went to Wayne Hyundai to buy a 2014 Santa Fe. i had a good buying experience with the dealership.Ramon Pena was really nice to work with. There was no forced sales and also were upfront on what they can and cannot do.
drogce
Nov 13, 2013
Ramon was very professional and very helpful.He gave me all the options from the start. .Very friendly person. The best sales person consultant i`ve ever met. I purchased the car (Santa Fe) because of Ramon's effort to it.
LouisCurcio
Nov 13, 2013
John and Wesley were men of their word stating a price after the usual haggling and then giving me the price agreed upon. Thank you for all your great help!
diane5985
Nov 11, 2013
Great overall exprience!! I would definitely recommend this dealership to my family and friends. Everyone was very friendly and professional. A pleasure to work with!
fpolidoro
Nov 11, 2013
Ramon was very professional and very helpful. We purchased the car because of Ramon's effort. Ramon assisted us in every step of the sales process.
HMonty
Nov 11, 2013
John Sima was great to work with. His professionalism product knowledge and friendly nature made purchasing a new vehicle a great experience. I would highly recommend both the dealership and John to anyone looking for a Hyundai.
teddym
Nov 11, 2013
One of the dealerships we visited and to my surprise, was actually happy we stopped by. We found the salesperson, Ramon Pena, to be totally professional, respective and extremely sincere - in short, we trusted him. Ramon answered all our questions and followed up several times after he made the sale.
hlg4golf
Nov 7, 2013
I checked around the local Hyundai dealerships and choose Wayne Hyundai because of their internet division. When I went to the dealership I found the atmosphere pleasant and the sales associate very straight forward, not the typical hard sell I've encountered in my previous automobile purchases. Roman and Wesley were a pleasure to work with and I will definitely recommend the dealership and Ramon to my friends. Actually a neighbor loves my car and will soon be in the market to replace his E350 and I'll gladly drive him to Wayne Hyundai.
tctwalsh
Nov 5, 2013
great Deal, Easy To Work With. Great Service. I Got Price The price I Wanted And The Car Was Delivered In Great Shape. Salesman Was Excellent And Very ProfessionAl.
Jckrantz
Nov 4, 2013
Ramon was very easy to work with. They made the deal I wanted with little effort. The car was ready as promised and I felt Ramon was truly honorable. I would consider buying other cars from him.
karinasmith0102
Nov 4, 2013
Angel Figueroa is a great salesperson. Didn't feel any pressure to purchase a car. Highly knowedgeable. Was able to get me in and out of the dealership quickly which is great with children.
meltousley
Nov 4, 2013
My experience at Wayne Hyundia was awesome! I highly recommend them to anyone looking for a new or used vehicle! Joseph Mauro and Victor Diaz were extremely helpful.
trendywendy
Oct 31, 2013
John Sima was friendly and knowledgeable. He was never pushy or overbearing in anyway. I explained that I was not interested in all the "bells and whistles" and he never tried to push options or extras that I didn't want or need. I mentioned that I had a remote start on my previous car and he made that happen in the new car, which was a big selling point for me.I just picked up my Elantra last night, and so far so good with the car. I was very pleased with John's service and would certainly refer my friends to him.
lppdd92
Oct 29, 2013
My experience at Wayne Hyundia was awesome! I highly recommend them to anyone looking for a new or used vehicle!Ryang Yoon took care of us so well we had no question for him.
lanns
Oct 27, 2013
I had a very nice experience at this dealership. I feel terrible but i cannot remember the man who helped me last name. I know his first name was Gerard. Finding the car i wanted was simple and he was very informative. Once the car was bought i was able to drive it around and Gerard showed me around my car and how to use it. I would recommend the dealership to those seeking a hyundai.
alex23071
Oct 25, 2013
We are grateful to Kene N. Reeves and Victor M. Diaz for the excellent work for the good service, for careful attention to all visitors.We all recommend the Hyundai dealer because there are professionals.We are very pleased with your purchase, and we love our car.Thank you very much.
gilleydavidc
Oct 25, 2013
Ramon provided relaxed and personable help with sale, knowledgeable about the product and inventory, and eager to help make the experience positive even after the sale was completed. Professional atmosphere among all staff.
lisaeps
Oct 23, 2013
I was greeted by someone immediately upon entering the dealership. They got me into the car I was looking at quickly for a test drive and in the end I leased a nice car for a good price.
Theinemann
Oct 23, 2013
I hate shopping for cars! I have been buying and leasing cars for the last 25 years for myself and companies that I have owned. Ramon Pena from Wayne Hyundai was nice, respectful and most of all, made me feel like he was going to get me the best deal he could. He did!! I shopped around and Wayne Hyundai did everything they said they would do and for the best price. I highly recommend Wayne Hyundai and I would personally ask for Ramon Pena. Nice, Honest, No Pressure! He is an asset to Wayne Hyundai. In fact, I am sending my 80 year old father to see Ramon. I know he will not take advantage of him and give him the best advise and deal he can. Sincerely,Thomas HeinemannPresident Mosquito Squad of Montville-Franklin Lakes
AjithSivaprasad
Oct 21, 2013
Kene was helpful to finalize the car we were interested in. He understood said needs and tried to read our minds to help us find the right car.
dvanderstad
Oct 17, 2013
The salesman, ryan was very helpful in helping me select the model I was looking at. He answered all my questions and dealt in a very professional manner.
yfernandez11835
Oct 16, 2013
I am a previous owner of both a Toyota and a Mazda. From my experience, buying or leasing a car has always been a long arduous experience. I can honestly say that Joseph Mauro made what I have known to be such a long hassle before a very easy and pleasant experience. I am very content with the customer service I was provided with at Wayne Hyundai!
StephanieFernandez
Oct 15, 2013
I had gone to a different Hyundai dealership in Jersey City and my experience was absolutely terrible. Going to the Wayne dealership was night and day. Fernando was very helpful, especially this was my first car ownership. I would definitely go back again for any future cars or referrals.
jhalperin
Oct 14, 2013
Worked a deal with the internet department over email. They were not willing to negotiate fine points but the dealership honored the price discussed. Ramon was a pleasure to deal with and Manager Wesley was able to improve the deal beyond what the internet rep was capable of. Everything was very straight forward and I was very appreciative! I will be back and would recommend!
rwalsh1038
Oct 11, 2013
Great service, Great deal the price was the price i was quoted, they worked hard to get my out of the door as soon as possible which was greatly appreciated
shotone2599
Oct 7, 2013
Responsive and very knowledgeable on vehicle and it's options and performance. Helpful in price resolution and finally in explaining the numerous features and functions, as well as insisting on a return visit to go over any of the features in greater detail after driving the vehicle for a time. Sometime questions can't be resolved even with the most detailed manual and they can be understood better by a person familiar with the specific car.
damarisva
Oct 5, 2013
Ramon Pena was an absolute pleasure to work with. He walked us through the entire process being informative while not being pushy. He gave us many options and worked with us regarding price and model. Would definitely recommend Ramon for his excellent customer service.
Edcar1
Oct 2, 2013
Adam Brady took care of me promptly and was able to work out the best deal possible. Overall it was a great shopping experience. I was glad to work with Adam and the Wayne Hyundai team.
jsilvestri89
Oct 2, 2013
I went into the dealership with interest in the 2013 Santa Fe Sport. I was welcomed as soon as I walked in and automatically got a comfortable vibe. I was never pressured to buy and didn't feel intimidated. I took a test drive and Kene R. and he was able to answer all my questions. I didn't buy automatically, but was so impressed with the class of the dealership and all the information they were able to send me home with to make the best decision. I would absolutely recommend this dealership to a friend!
Racheldeanna12
Oct 2, 2013
I was very happy leaving the dealer ship with a new Hyundai Elantra. I can't wait till my lease is up so I can get another car from Wayne Hyundai
chelsm
Oct 1, 2013
I've just purchased my very first car and Gerard and Al made it a an excellent experience. I told Gerard what I was looking for and he had exactly what I wanted. I took it for a test drive and fell in love with the car. I highly recommend this dealership and specifically Gerard and Al.
JenibethPerez
Sep 30, 2013
Ryan from the beginning was extremely friendly got straight to the point and got me the exact car I was looking for. Ryan and Al worked together to get me an amazing deal and I can honestly say I have no complaints because I got exactly what I was looking for.The entire staff was friendly and I wish I remembered the name of the other associate that helped move the things out of my car and into my new one. Ryan helped me clean my car out and move the booster seats and then set me up in my new car explained everything on how the car works and helped me set up the Bluetooth. I got A+ quality from them and I can not complain about a single thing about my experience. I highly recommend them.
cats5
Sep 29, 2013
first of all everyone was very friendly.i was greeted right away and the sales person that worked with me was great.her name was Helen kilichowski she was very professional and curteous and friendly and helped me very much get a very good deal on my car.there manager was great too.i would recommend anyone who wants a good deal and good service go to wayne Hyundai.
D_SE40
Sep 28, 2013
It was a wonderful experience from the start, as soon as I walked in Fernando greeted us. Fernando was very knowledgable and he was able to answer all of my questions. I would definitely recommend him and this dealership. It was a great experience and I am very happy with my Sonata!! Thank you.
dayon
Sep 27, 2013
The dealer I worked with was very friendly towards me and my family. The visit was very lengthy in comparison to past purchases at other dealerships, but I felt that after a decent amount of negotiation we wound up with a good price on my new elantra.
Deemayo16
Sep 21, 2013
My father & I had a great experience at this dealership! I love my car & we got it for a great price! Our sales guy Joe was very personably and friendly
sgraziano
Sep 17, 2013
I had a wonderful experience. Working with Joe Mauro & Angelo Mauro made purchasing my new car a very easy process. I would recommend them and this dealership in the future.
Tydcollins
Sep 11, 2013
Very nice car buying experience. Salesman, John Sima was exceptional in his knowledge of the vehicle I was interested and treated me with much respect. His friendly and courteous demeanor was also much appreciated. I felt absolutely no pressure in purchasing a vehicle, which is something an interested buyer could only dream of. Price negotiations could have been more timely, but finance was a breeze. Overall I highly recommend Wayne Hyundai!
kards84
Sep 3, 2013
John Sima is a great salesman and his value to Wayne Hyundai. He did his job through his portion of the sale regarding the vehicle showings, test drives and initial negotiations. Even his direct sales manager Al was good to work with as well. Things were going smoothly until that point. We settled on a CPO Sonata 2.0T SE great car and were asked to come back later in the day to allow for detailing and financing to be completed, why in this day fo sign and drive sales I still dont know why they asked us to return later. We came back later in the day as planned, John took us through the car's features at which time we notice a few itmes that were different than advertised so we had to renegotiate the sale. Additionally the financing paperwork was not done and they wanted us to come back the next day because the manager wanted to leave for the night. Another 2 hours of negotiations and paperwork we finally finshed what should have been a 1 hour transaction, not 6 overall as it was. Lastly they only 1 key, we have to take in for service to get the second key. That should have been handled by the dealer prior to the sale. I've since learned they hired a second fiance manager to speed up the process. The GM also called personally to apologize and offer additional service coupons for the mishap. Pricing was not bad, the car looks new and they have good inventory. They did move on the price when we brought the discrepancy in question. When we brought the vehicle in for the second key, their service dept was very clean and prompt. They reviewed the car's history and did a recall check at which time they informed us of a recent recall and performed the service that day.
Sanmel
Aug 18, 2013
The dealership was great and our salesman, Fernando, was marvelous. He was friendly and professional. I would recommend the dealership to anyone and I would especially recommend that they ask for Fernando.
JenLaRusso1234
Aug 5, 2013
I will recommend Fernando Castro and Wayne Hyundai to all of my friends and family! Zero pressure, extremely knowledgeable, very friendly, and just plain awesome!
ElaineHogue
Aug 4, 2013
Have major problem with BlueLink. Bought a car from them in early June. Dealership made a mistake by assigning OUR VIN number to another vehicle that had been sold the same day. Repeated calls to the salesman did not resolve the issue. He did not even return our calls until we kept calling over and over again. Had to go to upper management. Phone calls were not returned until we really raised heck. They were more concerned about taking OUR BlueLink away from the other consumer!! Finally got that taken care of, but STILL DO NOT HAVE OUR BLUELINK and it has been TWO MONTHS!! In this age of satellite communications such as SiriusXM, why has this problem not been resolved yet despite dozens of calls and emails. They keep saying they are "working on it" and that our problem is in a "line-up" of problems that BlueLink needs to solve. What if we are in an accident? There is no connection to BlueLink and no one at the dealership or at BlueLink has been able to resolve this.DO NOT WASTE YOUR TIME OR YOUR MONEY AT THIS DEALERSHIP!!
rketdeitch
Jul 24, 2013
One of the best experiences buying a car. Fernando Castro was a great salesman. I would recommend him to everyone. I had my 10 year old and 8 year old in the dealership for hours and he was great with them. I bought my Sonata four or five months ago and he is as friendly now as he was when I was purchasing my car. I hope that he is my salesman when I buy my next Hyundai years from now!
Jetboy585
Jul 23, 2013
Great service department brought my Genesis in for service i was pretty impressed with the drive in garage. I really appreciate being asked if i needed a ride home or a loaner car prior to my visit and thanks for the quick car wash, but the only thing i would like Wayne Hyundai to have different services for customers who own flagships models like the Equus/Genesis like a full car wash service/armor all and vacuum.....
Falconguy
Jul 20, 2013
I visited this dealer twice, both times I dealt with the sales rep Angel. On the first visit, I test drove the car and he wrote up the price. On the second visit, I gave him a counter offer which was readily accepted. In my offer,I had the $300 cost for VIN etching taken off the table. Additionally, Hyundai was offering a $1500 rebate for the Sonata, which made it a very attractive offer. Within 3.5 hours I was driving off with my new Sonata. Angel was professional, had a great personality, knew his product and was great to work with. I would deal with him again and with this dealership. The only downside was the long wait I had with the finance guy. The wait was close to 1 hour just to sit down for 15 minutes to sign the paperwork. But I've read that's pretty common at all dealerships. Overall, it was a good experience.
Deacboo
Jul 14, 2013
John was very friendly and informative.... We were just window shopping but when John finished with us we brought a new car. Good job John Lol.
katieschaefs
Jun 21, 2013
Fernando Castro was so helpful and he really cared about helping me get the car for the price I wanted. He took the time to talk to me on the phone even when he was busy, too. Fernando is a great representation of a great car salesman and Hyundai of Wayne should be proud to have him as an employee. I'm also very pleased with my car so far. So thank you Fernando and thank you Wayne Hyundai!
natasa67
Jun 13, 2013
My husband and I were looking for a car mostly to drive with the kids and Humberto was the rightest person to deal with. Wayne Hyndai was the fifth dealership we visited and we never received better service in the previous ones. Humberto was so patient with my teenagers kids and showed them the car that they fell in love with immediately. From the first moment he showed knowledge and passion about his job, we always asked for him returning to the dealership. My kids still quote him while driving what to do or don't in the car. Thank you HumbertoSincerelyNatasa Aritonovska
RichB2013
Jun 12, 2013
Excellent overall experience. Not having bought a new car in 5+ years, I went into the experience expecting the typical "car salesman" approach. John S was very friendly from the beginning, honest, and left me feeling like he was working for me. He has a down to earth approach that avoids the typical "hard sell" you expect from many car dealerships. Also, despite having gone in on a holiday weekend, John took the time necessary to answer our questions and meet our needs, despite many waiting customers. I wouldn't hesitate to recommend John or this dealer to anyone looking for a new Hyundai.
hilgemberg
Jun 3, 2013
Very happy with the service John Sima provided. Our experience was hassle free and we were very happy with the lease deal we received. Would definitely recommend Wayne Hyundai.
marty297
May 24, 2013
John Sima , Got us a great deal on a 2013 Santa Fe. He is very easy to work with. Professional and very knowledgeable and wentabove and beyond the make us happy . He located the model and color we wanted, that was not in stock. I highly recommend John and his dealership .
Alina1027
May 15, 2013
Everyone at the dealership was very friendly and helpful especially my salesman Fernando Castro.I was never pressured to buy a car I didn't want.I was offered different financing options.
jbonez1
May 10, 2013
We started off looking for cars shortly after moving up to NJ. In all honesty Hyundai was not on the top of our list at first, but after calling in and getting some quotes over the phone we decided to come in and take a look. We ended up getting paired up with Justin Schmid and from the very start he did a great job of taking out the normal car salesmen pitch and getting us the information that the car that we needed and desired. After taking us on a test drive we where sold. He made the whole paper process easy and carefree. We have now had the car for two weeks and are enjoying it a lot. Thank you for the great service and the ease of making something that is normally a pain into something enjoyable.
Lauren19
Apr 27, 2013
Wayne Hyundai was very helpful and professional. We've purchased a car from them before and decided to return because of the positive experience. I would recommend this dealership.
stevenaxel
Apr 17, 2013
I had a very positive experience at Wayne Automall Hyundai, having shopped for my Azera at several dealerships. I was initially attracted by their aggressive price quote over the internet, but I also very much appreciated my sales person, Chris Quillio, who was a breath of fresh air vs. other auto sales people I have encountered. He was highly knowledgable and patient (including answering questions others hadn't been able to), not at all aggressive/very easy to work with and most importantly, genuine.... he really earned my trust. The final sales negotiation process at this dealership was also quick and painless.... I highly recommend them and specifically, Chris.
rcrimaldi68
Apr 16, 2013
walked in first thing in the morning,was greeted by Fernando,was given first class attention and i was out the door by lunch with my new car at the price i wanted!!
sahack90
Apr 4, 2013
This is our second Hyundai purchase at Wayne Hyundai. We would definitely come back again and specifically deal with Fernando. He was knowledgeable, friendly, professional and he made us feel very comfortable with our purchase.
triciadel
Apr 2, 2013
I have given this dealership an above average rating because I was shopping for a lease for Hyundai Sonata at different dealerships in New Jersey for the past 5 months and at Wayne Hyundai my experience was totally above average.Sales people, Justin Schmid, and manager, Angelo were gentlemen and extremely informative. I leased my 2013 Sonata here and am very pleased with the service, respect and patience I received. My car is beautifuland fully equipped.There was a problem at the end of the transaction in that I thought the first month payment would be taken care of and foundit was not...after much back and forthing the dealership paid for the first month's lease but I am to assume the registration feeswhich is now part of my paymnt. I wanted to keep my payment around $260.00 and it is now $272.00. I felt extremely disappointedbut I felt compelled since the deal was near completion....thus I felt stuck...it ruined my day and my new purchase.Patricia J. Del Vecchio40 Cypress AvenueVerona, NJ 07044973-519-4202
Wayne99
Apr 1, 2013
Went to Wayne Hyundai nj To purchase a Santa Fe.... Our salesman was John Sima a very friendly and courteous salesman.... The whole process of purchasing a new car was wonderful.... I highly recommend going to John For purchasing a new vehicle.... He will work hard for you to get a great price On your new Vehicle and he is very patient..... Thank you so much again John, the Santa Fe is wonderful! :)
MFitzgerald3
Mar 29, 2013
John Simo was professional and prombt. The length of time waiting for financing was a little long on day of pick-up.No hard sales tatics.
ncouso
Mar 29, 2013
John SIma was extremely helpful when I came into the Hyundai dealership to talk about my options for my lease that was about to expire. I went into the dealership in hopes to figure out if I needed to trade in my car for a lease or even just a used car. John Sima was able to guide me in the right direction and walked me through all my possible options. John was able to find a car for me that was affordable and exactly what I was looking for.
siang2311
Mar 28, 2013
I am extremely pleased with Fernando. He was personable, curtious and very well informed on the cars quality and features. My experience with him was the only pleasent car buying experience I have ever had. I went there prepared to sit around for hours like I have in the past. Not here! The transaction took 3-4 hours total! I will shop here again!
jsinisi
Mar 27, 2013
If there were more salesmen like Johnwomen would not dread shopping for a new car.From the first time I walked in the show room totest drive the car to our final signature John wasgracious, patient and explicit.
Toddlaw80
Mar 25, 2013
Fernando has helped us out twice getting 2 new Hyundais. He was friendly, knowledgeable, and extremely helpful helping us with our new cars. We will certainly recommend Ferbando to our friends and family and will 100% use him again to purchase our next Hyundai in the future!!!
ktgann
Mar 24, 2013
I had a great experience at Wayne Hyundai when buying my 2013 Veloster. Justin Schmid was my salesman, and he was very knowledgeable, courteous, professional and straight up with me. From the first visit, he already knew a lot about the car and was able to answer all my questions. They worked with me to get great price with an unbeatable warranty. This is the second Hyundai I have purchased from Wayne Hyundai and I highly recommend them.
chyronturk
Mar 22, 2013
Salesman very friendly, helpful and fully understood the car and all of its software/features, I would recommend this dealershipto anyone who is looking for a new car.
sheldonfurman
Mar 19, 2013
Having just left another dealership and having to stopped in to Wayne Hyundai I can honestly say that this is by far a superior dealership. From meeting with my consultant John Sima, I can honestly say that I was well informed and not pressured during anytime.Working with John and the rest of the staff made me feel very comfortable about leasing my new Sonata.I would highly recommend John and Wayne Hyundai!!!
BethA
Mar 18, 2013
Why? Because they were extremely friendly and helpful and did not pressure me in anyway to purchase a vehicle from them. Would recommend them to others.
Jjoyce12
Mar 14, 2013
Fernando was a great salesperson . He made the buying process very easy! Would def recommend him to other people! I love my new purchase and am very happy I chose Hyundai . .
jep746
Mar 13, 2013
Our salesman, Anthony Piscopo-Bann, was a tremendous help. He walked me through every feature of the car and programmed the Bluetooth with ease. As we had a test drive, he pointed out the safety features of the car and explained the dashboard. I will definitely work with Anthony when my daughter is ready to change cars in the near future.Joyce Peraino
Dolly91
Mar 10, 2013
Fernando was amazing. He worked hard to get me the deal that worked best for me. I would totatlly recommend wayne hyundai as your next dealer.
lmingolo
Mar 1, 2013
Chris was a excellent salesman & really took his time with every detail ,got a great price for sonata 2013, couldn't ask for better experience
njpatel04
Mar 1, 2013
Great dealer. I would recommend this person for great hyndia deals. It was good experience. They were very helpful and ready to work with you.
jmsnyder
Feb 26, 2013
I would not recommend buying a car from here, especially used. I found a car online and called to make sure that it was still there and that there may be some negotiating room on the price since the car I liked was a bit more than I wanted to spend, and the salesperson told me that there was. I then went in to look at a car and it seemed ok at first, although they had the model mislabeled (it was actually 1 model below what they had it listed as). Then we started talking about the price, and the salesman immediately raised the price from what was posted on the online advertisement. He said that the car had almost $2000 in repairs and that would be added on to the price. When he came back with a final number, it was over $3000 more than the price listed online. Needless to say I walked out of the dealership and will never consider buying a car here again.
jasonkim21c
Feb 25, 2013
John Sima is very good employee.I had good service from him.I will came back next time if I need another car.Thank you....
jerseyjohn030
Feb 21, 2013
I was greeted by Mr. Hillier and he explained everything I wanted to know about leasing a vehicle and answered all my questions. He showed me all the available models and took me for a test drive. I ended up leasing a car that day and it could not have been a more pleasant experience. I would definately refer him to anyone looking for a Hyundai to buy or lease.
dvidal24
Feb 20, 2013
John was very helpful and made my experience less stressful than it could have been otherwise. I would go back to John again and refer friends and family to him as well.
Moona
Feb 19, 2013
Mr. Hillier was exceptional. He made buying a car a relaxing and stress-free experience. We have never experienced this with any other car salesman.
bobanderin
Feb 17, 2013
We came in just to check to see if I could fit in a car because I'm very tall and we ended up with a great lease deal. That's exactly what we wanted. Whitman went out of his way to work with us because we weren't ready to close on anything but they put together a great package and did not come across like stereotypical salesmen. I could go on on but it would go into our private financial situation.Great great experience!
kayfeick
Feb 6, 2013
I had a very positive experience at Wayne Hyundai. Whitman did a great job of handling the lease of my vehicle. He was friendly, thorough, honest, and a pleasure to work with. He put all the paperwork through in a timely fashion and thoroughly explained all the features in the car to me before I drove away. He deserves all the credit for my pleasant experience at Wayne Hyundai.
mm7855
Feb 6, 2013
I never felt pressured to make a purchase and our salesman was honest and up-front. He worked with us to make our deal manageable and responded to all of our needs and concerns.
Wsloft
Feb 6, 2013
Mr. Hillier was friendly but not overly friendly . He helped us to make a decision without being pushy. We had been shopping around and the price he gave us was better. Mr. Hillier knew the model and offered different options.
Jose J Velez
Feb 5, 2013
It was my first time leasing a car, Mr. Hillier made the experience very comfortably and fun. Great service, very nice person.I would recommend to go there and ask for Mr. Whitman Hillier. Thank you Mr. Hillier. !!!!!!!
kistnerbk
Feb 3, 2013
Great experience at Wayne Hyundai with John Sima. His knowledge, patience, and overall genuineness made my lease negotiation a pleasant one. I definitely would recommend him to others and will be personally be back in the future.
george9252
Feb 2, 2013
I have purchased from Wayne Hyundai previously and also have my cars serviced there. This time, I worked with Whitman Hillier. He made the deal happen when it might have fallen through. He handled the entire process excellently. Engineered my purchase all in a single afternoon. I am very, very satisfied.
JohnnaFederici
Feb 1, 2013
John was very helpful with all of my questions, and this was my best experience purchasing a vehicle in my 7 years of purchasing vehicles.
claudio176
Jan 29, 2013
John was incredible! He was very helpful, willing to negotiate and kept his word. In the end, I got a great deal... It was worth the drive from NY!
BLudwig
Jan 26, 2013
Offered competitive solution and backed it up with excellent support.I would consider buying another car with this dealer.Service location on other side of highway is not optimum for me but hopefully my need for service will be minimal.It is cold outside.Car runs well.
grazoo
Jan 23, 2013
Our overall experience leasing a new Hyundia Sonata was pretty good. However, upon reviewing the terms of the contract later, when we weren't rushed, we noticed several questionable expenses. My husband called the dealerhip several times, John Trusia,to explain a $1500 fee as he was not clear what constituted that fee. He didnt receive a return call after two months. Additionally, there was a "bogus" $400 return lease disposition fee added in. We questioned that and after bantering back and forth, the dealership said they would issue us a check for $300.00. We signed their form, "check request" and it was signed by an employee of the dealership and was told they would mail the check to our house. As of this date, and to our knowledge, no such check was issued. We have faxed a letter to the Manager of Wayne Hyundai asking about the refund; what their records show and asking them to check on this refund and provide us a copy of the cancelled check if, in fact, it was issued. To date we have received NO return phone call again. I plan to report them to the BBB if we do not hear anything by the end of January.
Michael Berkman
Jan 19, 2013
We had a good experience at Wayne Hyundai. Whitman was very pleasant and helpful. I would definitely recommend him and Wayne Hyundai to family and friends.
serge99
Jan 19, 2013
John seemed like a fairly good guy, and the price of the new car that they were offering was pretty good, but they completely lowballed me on the value of my trade-in. They offered me over $5000 less than the Kelley Blue Book value, and tried to tell me that if the car I was trading in had only 10,000 miles on it, they can give $10,500 for it, but if the car I was trading in had 100,000 miles on it, they can give $9,500. Are you kidding me? 90,000 miles is only a $1000 difference in your "book"? The Kelley Blue Book difference between the car with 10,000 miles and the car with 100,000 miles is over $5000.
Jmadison2
Jan 7, 2013
I requested an eprice on 2 2013 Elantras. The price was 16,100 and 16,200. I spoke with Arielle via the online messenger to confirm that he pricing was correct and the two cars were still in stock and at the lot. Arielle confirmed these details so I scheduled an appointment. Once at the dealership I was assigned to Jim. Jim is unprofessional to say the least. I was with my dad and Jim failed to introduce himself to either of us. We sat down and Jim asked what I was interested in. I showed him the two eprice quotes that Arielle sent me earlier in the day. Despite the fact that the make, model, color scheme and package preference was all on the quote Jim asked what I wanted. Once I told him, Jim walked over to the main sales desk where he spent some time talking to the lead salesman. When he returned he very briefly discussed the added fees, took my license and contact information and asked if I wanted the monthly pricing and then asked if we would like to see the car. Once outside I'm wandered around as if he didn't know where the car was. He then brought us to a car, but with the wrong color scheme. I told Jim that the price quote was for a car with grey interior. Jim rudely informed me that he was unsure that he had that car and told me that he may not have the other car that I received an eprice for. My dad then agreed that what they had to offer was not what we were looking for and would be leaving. Once Jim heard this he became very defensive. He took none of the blame for blindly leading us out to the lot and insisted that the lack of communication is normal and refused to hand me back the eprice quite that I had given him and cursed at my dad what he requested that my personal information be discarded of once inside. At the end of our disappointing evening at the dealership we had to call the Wayne police department to ensure that my personal information was discarded of. This happened after my dad was again cursed at by the other salesmen inside. Needless to say I will NEVER recommend this dealer or their sister Mazda dealer to anyone.
Patricianj1
Jan 7, 2013
Arrived to turn in my lease because I remembered the great customer service this dealership gave me on my intial Lease. I was helped by Chris Quillio and he was fantastic ! All my worries about turning in my lease were met with professionalism and honesty.This is one of the few dealerships in this area, if not the only one I enjoy working with. Chris was able to work out a good deal for me with his great sales Manager Tino and I left happy and assured I was not taken advantage of. Thank you Chris for being so patient with me!Patricia
james.schmidt.5494
Jan 6, 2013
Chris was great. Really helpful in getting everything we needed done. Plus I love my new Hyundai! Thanks for all your help chris! I appreciate everything you've done!
cdepalma
Jan 4, 2013
After my car accident, I was in desperate need of a car but had a strict budget. I read reviews about Wayne Automall Hyundai and decided to give it a try after many unsuccessful trips at other dealerships. When I walked onto the lot, I was greeted by Angelo, who was extremely nice, NOT pushy, listened to my needs, and set me up with Chris Quillio. Chris was super knowledgeable about the entire line of Hyundai models, NOT pushy, attentive, and the nicest car salesman I've ever met. He guided me towards my ultimate decision to purchase a used vehicle at a great price that could not be found anywhere else. I felt comfortable and taken care of, which is something I have never experienced at a dealership, especially as a woman. I was so happy with my experience I brought my fiance in the next day and he leased a car from them as well. Chris even helped us through a sticky insurance issue, with no problem at all. My mom was so impressed she will be buying a car from Chris in April, and I know they have customers for life from me and my fiance. Thank you Chris and Angelo!
milagrosfernandez
Jan 2, 2013
Had to wait a little bit to get serviced- but it was well worth the wait. Came in to test drive the new Elantra, Chris helped us out and he was very knowledgeable about all the features and answered all the questions I threw at him. He wasn't pushy or obnoxious and I felt like he was straightforward and honest.He was also very patient with me and my husband, even when I asked for a moment to discuss it alone. When we knew we wanted the car we went through all the motions pretty painlessly- the color that we wanted wasn't there that day but he was able to quickly locate the car at their nearby lot and had it brought to the dealership the next morning. Originally I was going for a lease, but we crunched the numbers and the next day decided to switch to a purchase. It wasn't a problem at all. We also came in with an offer from Chase Bank which, to my surprise, the dealership beat by 2%. Came out knowing I Got a great deal on a great car that will hopefully last be a very long time! Thanks Chris, if you're reading this- we love it!
Argiris
Dec 31, 2012
We found the car we were looking for. He was very friendly and easy to work with. He also gave us a reasonable price and within our budget.
Yosefb
Dec 31, 2012
I had a price in mind, and John helped me make that happen. I knew exactly what car I was looking for. John helped make te negotiation as quick and painless as possible.
Ramachandra1
Dec 29, 2012
We agreed on the price quickly. Made an appointment to pick up the car.On the day I went to pick up the car, John spent lot of time explaining all the options in the car and help me set up my blue tooth connection.
aks160
Dec 28, 2012
I had a very pleasant experience at this dealership. John was extremely informative and helpful, and he made buying my first car a pleasant experience. He made sure to explain to me all of the features of the car, which made the transition easy.
connolld422
Dec 28, 2012
Working with Whitman was a pleasure. He was knowledgable, always followed up promptly and provided great service with a smile (and some jokes too).Top notch sales rep!
jmsnyder
Dec 27, 2012
I would not recommend buying a car from here, especially used. I found a car online and called to make sure that it was still there and that there may be some negotiating room on the price since the car I liked was a bit more than I wanted to spend, and the salesperson told me that there was. I then went in to look at a car and it seemed ok at first, although they had the model mislabeled (it was actually 1 model below what they had it listed as). Then we started talking about the price, and the salesman immediately raised the price from what was posted on the online advertisement. He said that the car had almost $2,000 in repairs and that would be added on to the price. When he came back with a final number, it was over $3,000 more than the price listed online. Needless to say I walked out of the dealership and will never consider buying a car here again.
carynurik
Dec 22, 2012
Whitman is a very helpful, friendly and knowledgeable salesman. No high pressure or bait and switch. I have already recommended him to a friend and will certainly do so in the future.
laurahavrilla
Dec 21, 2012
I came in with an idea of what I liked, and John helped guide me to that exact car. The buying experience was the best I've dealt with, and I plan on asking for John again the next time we come in for a new car. The process of buying my new Sonata was easy, and John took a lot of time explaining all of the aspects of our car. He even stayed after hours just so we could leave that lot with confidence in knowing every feature about our car. Thank you John for all of your help, and we wish you and the Wayne Hyundai a Merry Christmas and Happy New Year!
amanda911
Dec 20, 2012
Whitman made it very easy to get my new car from Wayne Hyundai. He was not pushy and he took the time to work with me for the best deal for my situation.After the car was prepped and I did a walk around of the vehicle, I noticed the "S" was missing from the back of the car. Whitman was determined to make sure the car was perfect and he took the time to drive to the service center and have an "S" put on the Sonata Emblem.He thoroughly explained all the features of my car and was patient with me and my 100 questions. He went out of his way to make sure that i was satisfied.A very pleasant experience and when I am ready for my next purchase, I will certainly visit this dealer.
cindy.pongercal
Dec 15, 2012
Daniel was so easy to work with. We went on a test drive and he was so informative about all the car's features. He was personable, honest and very knowledgable about Hyundai cars. Every question I asked was answered in full detail. I liked his personality. He was just so nice. Working with Daniel made my first leasing experience a dream come true. I didn't realize how easy it could be. Because of my experience with Daniel I would recommend your dealership any day of the week.
Bigjeff100
Dec 12, 2012
GREAT DEALERSHIP -- GREAT EMPLOYEE THOMAS DEROBERTO -- SECOND VEHICLE PURCHASED FROM DEALERSHIP FIRST SALESPERSON WAS NOT SO GREAT BUT HE IS NO LONGER EMPLOYED SO I LUCKED OUT GETTING A GREAT SALESPERSON IN THOMAS DEROBERTO -- GREAT VEHICLES AT A GREAT PRICE , EASY TO DEAL WITH , KNOWLEDGEABLE SALESPERSON DEROBERTO -- WENT OVER ALL OPTIONS FOR PURCHASE -- EXPLAINED VEHICLE OPERATION AND OPTIONS IN DEPTH --WILL DEFINITELY RECOMMEND DEALERSHIP AND SALESPERSON TO MY FRIENDS AND FAMILY .....THANKS
ygmd33
Dec 12, 2012
I usually don't fill out these surveys, but my experience at Wayne Hyundai, and especially the service provided by Dan Brogowski was above and beyond. He was extremely helpful and knowledgeable about the product...the Hyundai Sonata. My wife and I were never pressured into anything and were made to feel very comfortable, which is something you usually don't get at a car dealership. I've bought several new cars in my lifetime and have never had as good an experience as I did being served by Mr. Brogowski. I would like to say thank you to Wayne Hyundai, all it's staff, and especially Dan for all the wonderful help with such a stressful purchase.Sincerely...Alex Mordvinov
rbacker
Dec 11, 2012
The dealership was awesome! Dan was a wonderful help, cheerful and enthusiastic, and made me feel perfectly comfortable even though I had a TON of questions. He was super helpful and sweet, and if I hadn't purchased a different car, I would have purchased my car from Dan, no question! I hope you know what a great asset you have in him, and I hope he continues to be as awesome as he was with me! Thanks Dan!!!
Zoe_Nelson
Dec 11, 2012
I am in the VERY early stages of considering a new car purchase. Daniel Brogowski was attentive, professional and knowledgeable. I was impressed with his professional treatment of my visit. I told him the parameters that I am looking for in a new car and he told me everything that I could want to know about my choices clearly and concisely without being boring or overbearing. As a woman it can be a challenge to shop for a car. I highly recommend Wayne Hundai and Daniel Brogowski. I will not consider purchasing a car from anyone else
Grayson Chin
Dec 11, 2012
Dan helped my parents in NJ and were very happy with him. When you make a big purchase, its better to feel like you can trust the salesperson. Dan was very trustworthy and was actually the only person so far whom my parents felt comfortable with.
giggles069
Dec 10, 2012
Dan was very helpful and informative. He made the visit a pleasant experience. I will recommend him to friends in the market for a car.
Groza
Dec 10, 2012
I wasn't sure what to do and they help me to make the right choice and to lease my first car. Daniel was very friendly and explain me anything I asked. It is a good place to go and buy or lease car.
kendra813
Dec 10, 2012
I really like working with Mr. Brogowski. He was friendly and attentive. His knowledge on the car was excellent. I have already recommended Mr. Brogowski (and the dealership) to several friends interested in buying a new Sonata.
Lymi1
Dec 10, 2012
Daniel was very helpful when I was deciding what car I wanted to buy. He was knowledgeable about the cars. It made my experience enjoyable. I would defiantly recommend my friends and family to go to Wayne Hyunndai and seek out Daniel Brogowski.
luv79t
Dec 9, 2012
Great experience John was very informative and a great salesperson was very helpful would want him again for my sales person would recommend him to friends and family
AmandaForsyth
Dec 8, 2012
This is my first car, and I feel like I couldn't have made a better choice! The service was excellent, warm and friendly. Extremely welcoming, gladly gave me all the information I needed and had the exact car I was looking for sent to them during a very fast period, and just like that I had the exact model of the Genesis Coupe that I had walked in asking for. I appreciate it a lot thank you for getting it there for me and also thank you for making my first experience purchasing a new car so fun and easy. I would recommend Hyundai to my friends, family.. and anyone who I come across. You have a proud official Hyundai driver!! Take care and thanks, John! Happy Holidays!!~Amanda
claudiamguy
Dec 7, 2012
My husband and I had a very pleasant and informative session with John today when we came to pick up our new car. John went out of his way to show me how to use features on the Hyundai Sonata that I did not know how to use, even though I had been driving a Hyundai (sold by another dealership) for the past two and a half years.
mdkopack
Dec 5, 2012
The process of buying Hyundai Sonata was easy and painless. Was looking to finance and the 0.9% rate for 3 years was like free money. John Sima did a good job.
Richard DeVito
Dec 5, 2012
John was a friendly, knowledgeable sales associate. He made sure I was informed of the features and benefits of the car. We had a scheduled time to pick up the vehicle and he spent as much time as was necessary to review EVERY on board feature with me in the car. Great job by John. Would recommend him anytime.
cherub524
Dec 4, 2012
Thomas was extremely helpful in our previous car purchases after the hurricane. It was only natural to return when needing a third car. Would definitely recommend Hyundai of Wayne to anyone looking for a new or used car.
alex.rotsenmar
Dec 3, 2012
I was looking for Sonata Limited for my parents. John Sima was a first person who greet me when I enter the dealership and I am glad he did.I had best encounter experience with car salesperson ever. In everything from the beginning to the end. Calm and respectful guy, will recommend him as well I will entire Wayne Hyundai dealership.Thanks John!
rpizzuti
Dec 3, 2012
Previously owned a Hyundai and went to get a new one. Our sales experience was so painless this time! John Sima was so organized and knowledgeable that it made our purchase fun. After the sale, he walked us through all the features of the car, which made us feel so comfortable leaving the dealership with our new car that night. Thank you so much- It really was a pleasure doing business with you.Rich and Rose
E.Schneider
Dec 2, 2012
I visited the Wayne, New Jersey dealership post Sandy, I was very upset, as we had lost 3 vehicles. I was grateful that Dan was our salesman as he displayed compassion and sensitivity to our situation. Dan was very helpful, assisting us in getting the right match for our needs. We purchased a 2013 Sonata and was pleased with the service and the final price of the vehicle.Thanks Dan!Erin Schneider
vinman609
Dec 1, 2012
I was referred to this dealership by a friend who previously had a great experience there. Upon arriving, I was greeted by Matt, the Sales Manager. We spoke for a few minutes and I explained that my wife and I lost both our cars as a result of Hurricane Sandy. We were unsure if we wanted to purchase a new or used Sonnata. We had been to another dealership and wanted to compare the two. Matt introduced me to John Sima, one of his top salespeople. I explained to John where my wife and I needed to be with monthly car payments as we were replacing 2 vehicles. He showed me several cars, went on a test drive, and we went over the numbers. I was pleasently surprised that John and Matt were able to get us a new car at the price we were budgeting for. It was nice to have someone you just met completely understand our situation.
Tt1950
Nov 25, 2012
Very helpful and friendly salesman. Great price and easy to work with. He showed a professional manner with a smile and made us feel like he cared about all our concerns.
jon.strange.10
Nov 25, 2012
John was calm, cool, and he did not rush me or try to manipulate me into a sale. I thought the price was right where it should be.
bowlerbn
Nov 24, 2012
I first started talking with about a new car when we had the power outage. He was working in a temporary loacation.When I went back to actually buy a Sonata Chris was very cordial to my wife and I. The whole process was very smooth and efficient. I would definately recommend Wayne Hyundai.
drudman123
Nov 24, 2012
John was able to beat the best prior lease rate that we had received, and was a pleasure to work with. There was no pressure or lame sales techniques. He answered all of our questions and showed us the detailed features of the Sante Fe and different color selections. We haven't received our car yet, but we are excited to get it soon.
monicaworks
Nov 24, 2012
chris was patient, knowledgeable, answered all questions, worked hard to get the deal right and we bought. I am in sales, and am very particular when I work with salesmen. Chris scored 100 in my book!
oldengoldie
Nov 23, 2012
I got a good deal on the price. Whitman took care of me, explained everything and made the car shopping experience almost painless. I forgot to bring the title for my trade-in and he let me bring it in the next day rather than leave a deposit for duplicate title.
ChrisGComet
Nov 21, 2012
John was a fine salesperson who knew all about the features of the Sonata which we purchased. He was responsive to my questions and very helpful with the financing process as well. He also set up the blue tooth for both my phone and my wifes. I would recommend John and this dealership not only for these reasons, but also because they previously forwarded a competitive equote which some other dealers refused to send.
SmilinFool
Nov 18, 2012
I visited this dealership simply to test drive a car I had been considering purchasing, and ended up really liking the dealership and my salesperson, John Sima. I ended up purchasing my new Sonata here and had them install a sun roof. The installation was done quickly (2 days) and was very professionally done (i.e. it works and doesn't leak). Also, as a female purchaser who handled this on my own, I was treated very fairly by John and the finance guys. For buying my first brand new car in almost 20 years, this was a very pleasant and fun, experience!
steve.spera.5
Nov 17, 2012
This was the only dealership and salesman out of the 3 I went to that really tried for my business. None of the others even tried.Chris was super professional, helpful and really knew his product!Kudos to Wayne Hyundai!
Xojrapgirlxo
Nov 16, 2012
Thomas was very helpful and went out of his way to make sure our budget was met. He is a wonderful worker and made my first car shopping experience delightful.
Loriel2
Nov 16, 2012
I previously purchased a 2009 Santa Fe from Wayne Hyundai and it was great. Unfortunately, my car ended up floating in the parking lot due to Hurricane Sandy. It was sad to see about 35 cars flooded in the parking lot. I filled out the claim forms and patiently waited. I started looking for cars and pricing them. So a great friend of mine told me to check out Hyundai dealership in Wayne and ask for Thomas DeRoberto. So, I called and set-up an appointment. I am not a big fan of car salespeople because I feel they are not honest and are trying to hose you. After meeting with Tom, I let my guard down because he was extremely knowledgeable with the Hyundai cars, the offers and the reputation of the Hyundai quality. He went over the differences in the trim, the prices for leasing and what was included. He was not pushy and was eager to work with you to get the best vehicle possible that you could be comfortable with driving and financing. He made the entire process relaxing and easy. I will recommend Tom DeRoberto and the Wayne Hyundai to my friends at work. Thank you!
cherub524
Nov 14, 2012
My wife and I were happy to do busisness with Wayne Huyndai. The Salesman we dealt with as well as the manager were very helfull, curtious and friendly.
Tomgebhardt
Nov 14, 2012
They were very attentive, explained everything thoroughly, gave us a great deal, and even the paperwork was a breeze. Couldn't ask for a better car buying experience.
jennifermontemarano
Nov 13, 2012
Salesperson was very helpful and experienced. John was a pleasure to work with, he made the process easy and streamlined. We are very happy with our decision to purchase a vehicle.
digi2013
Nov 12, 2012
My wife and I were happy to do busisness with Wayne Huyndai. The Salesman we dealt with as well as the manager were very helfull, curtious and friendly.
Khernandez
Nov 12, 2012
Made the process smooth. Very informative. Explained things in detail. Was not agressive. Open to negotiation with prices and packages executed what I wanted overall.
lobojones
Nov 7, 2012
Accompanied my mother on her purchase of a new 2013 Hyundai Sonata. She prefers to go to the dealer for some information and take a day to put it all together before making a decision. John Trusio was very understanding, courteous, funny, and professional. He helped my mother pick out the car she wanted, explained options and packages, how various features worked, and available financing plans. While salesmen elsewhere would focus on the male customer, John was sure to help my mother to her satisfaction. There was very little pressure to "buy today," and understood it is just the pace she works at. We came back the next day and purchased the car - John even stayed an hour after closing to finalize everything. On the day the car was ready, John sent a driver to bring my mother to the dealer. One look at the reviews for Wayne Hyundai and its clear they are doing something right. John Trusio is undoubtedly a large part of that. Great experience, would highly recommend.
rajan Krish
Nov 3, 2012
I explained what i have in my mind and Mr. Whitman made my selection easy. I bought Hyundai Elantra and was thinking between GLS and LTD and finally decided to take Limited. The deal was easy to make and Mr. Whitman was friendly enough to clarify the questions i asked.
ksmineo99
Oct 24, 2012
From the moment we walked in the door, the customer service was above excellent. My sister in law referred us to this specific salesman and dealership - the salesman wasn't there when we arrived, so a colleague of his started paperwork. When Chris arrived, he took over the paperwork, and listened to everything we wanted and explored all of our options.We left that day without a car, but with an idea of what we wanted, and we told Chris we would be back four days later. Between the two visits we had conversations with the special finance division, as well our salesman, and opted to not go for a Mazda with our trade in, but to do a new Hyundai with no trade in.We could not be happier with our choice - the car is one of the safest out there, with a great warranty - not to mention that the 'base' model has many standard features that other manufacturers charge as 'addons'.Above all, the service we received at Wayne Hyundai from Chris, was the reason we bought the car. We could buy the same car for the same price at a closer dealership to our house, but we were so pleased and impressed with Chris, that we wanted him to get our business.Excellent job, Chris, and Wayne Hyundai!
TurtleNuke
Oct 23, 2012
Clean showroom, fair prices, good selection of cars. Salesman did his best to get me the car I wanted at a price I could live with. Don't need much more than that.
Krys146
Oct 22, 2012
Very polite and approachable. Great to negotiate with. Definitely satisfied and will be looking forward to come back, hopefully with another Hyundai purchase. 100% Satisfaction.
hwswtitis
Oct 19, 2012
This is the second time we are leasing a new Sonata from Wayne Hyundai. The overall salesmanship was excellent during the entire negotiating and final processing on the new car. Although at times the negotiating was challenging, John and his management were receptive, cordial, and willing to compromise for the benefit of both parties. The final overview of the car's features and use of those features were thoroughly outlined by John before driving off the lot. His approach of showing us how to use, setup, maintain, or gather additional information about the car was excellent. Really made you aware of how much your getting for your money by buying a Sonata.We would highly recommend this dealership and their service department to anyone looking to purchase from the Hyundai family of cars.
omegaj
Oct 19, 2012
I purchase several cars over the last few years, I must say, I wasn't not please with my experience the following were problems that arose from this transaction;1. I told the saleperson I didn't want the etching on the windows of the car I didn't thing it was worth $299.00. When I picked up the car the etching was on the window and I was charged the salesperson simply said, "oh I forgot".2. I told the saleperson that I wanted to keep my license plate from the jeep I traded-in when I picked up the new vehicle they had new plates needless to say I was over charged for this in the amout of $125.003. I was told by the salesperson that I would get Sirus radio compliementry for 1 years, he told me he didn't have time to set it up on the vhecile, he suggested that I call the company directly, which I did, only to find out that Sirus was not included, another lie.Thanks,
terrycode
Oct 17, 2012
This is the second time I've purchased from Wayne Hyundai. They are friendly, courteous, and were able to locate the exact car I wanted. I would highly recommend them and Hyundais in general.
Ivan Harlow
Oct 14, 2012
Since I had my 2010 Genesis serviced at Wayne Hyundai, I approached them in early September about trading up for a new 2012 Black Genesis. I contacted the dealership and spoke with the Sales Manager, Matt Groetsch. He indicated a desire to provide me with a very competitive offer and suggested that I come into the dealership. When I arrived, he welcomed me and referred me to Dan Brogowski, Sales Consultant. Dan was professional and made me feel very comfortable. Dan consulted wtih Matt and together offered me a fair price on my trade in and a very competitive price on the new Genesis. I decided that I wanted a Black Genesis with Black interior. Since Wayne Hyundai did not have a Black on Black Genesis in stock, they promised to get one from another dealer and in two weeks, I had my new car!! I picked it up last week and am very excited about it. What made my experience so good at Wayne Hyundai was that both Matt and Dan were responsive, professional, courteous (not pushy)and I left with a feeling that I got a very good deal. That is so important when buying a new car. I would not hesitate to recommend this dealership and Dan Brogowski. These guys are good people!!
njguytr
Oct 13, 2012
I wanted an Accent GS in a particular color and I knew I would have to wait. I left a deposit and waited. The dealer was great and was clear it could take a while. The dealer located an SE in the same color got it on the lot and when I called asked if I would be interested. I said at the right price yes- and I got a great price. I have a very tight schedule and could only pick it up at a certain time- that day the car was ready at a time I wanted. Better yet, it was the easist pick up of a new car I have ever done. Although they did the normal push for extra services, they were very respectful and fair through the entire process. I would highly recommend them.
EWS1962
Oct 8, 2012
The Car buying buying process was very smooth . Thomas was very attentive in listeing what it was we were looking for in our preowned car purchase. He did not try selling a SUV that was out of our price range. This was a very pleasnt car buying experience . would highly recommend Wayne Hyundai to any one thinking of buying either a new or used car .
Mrclean1952
Oct 8, 2012
Not the usual 'car salesman' type. Asked me what I'm looking for in a car and what my main concern was. He made some suggestions and then we went looking. I have had Nissan's for the past 15 years so this will be a trial for me. I decided on a 2013 Elentra. I drive over 60 miles a day so I needed something will comfort and fuel economy.
tanyadunn25
Oct 7, 2012
My overall experience on 10/6/12 was absolutely wonderful, John and your staff really went the extra mile to make sure I got the car (Sonta) I wanted. John was the best car salesman that I ever did business with. There will definately be our new family dealership! We also had the pleasure of meeting one of the Mangers who's name was Maurico, he too was very helful and pleasant. I will most definately reccommend all my friends and co workers to the Wayne Hyundai!!!Execellent Customer Service!!! Thank you! AAAAAA+++++++++++++++
loribeme
Oct 5, 2012
After a tiresome and frustrating experience of looking for a new SUV and test-driving RAV4s, CRVs, and Rouges, I finally decided to test drive a Hyundai Tucson. I was pleasantly surprised with the value I could receive for the money I would invest on a GLS model. My initial test drive was at another dealership. That dealer was a little small and crowded and I did not get a good feeling. When I finally decided that the Tucson was the vehicle for me, I went to Wayne Hyundai. I walked in with an e-quote and was able to negotiate a little off the price with Matthew and Whitman. Both gentlemen are "no-nonsense" kind of guys, not the "typical" car salemen. After securing the deal, Whitman even gave me a box of chocolates! Upon pick-up, Whitman explained everything to me in detail and even sat with me in my new Tucson and tried to connect my phone to the bluetooth capability. I traded in my much-loved Mazda6 and was pleased with the price they offered on the trade. Even the financing experience was smooth! Gary didn't push or try to sell me anything I didn't want. I did actually wind up purchasing the lowest level extended lease. It fit into my budget for the car and gave me a little extra peace of mind. Great job guys! I am now the proud owner of a little red "truck!" I would highly recommend this dealer!
john.rienstra.5
Oct 4, 2012
Working with John was a pleasure,he is pleasant and very knowledgable. My wife never looks forward to the car buying experience and John,s low key yet impressive approach to the presentation put her at ease and allowed her to hear the facts rather than prepare for the anticipated debate. He answered all of our questions with confidence and without running back and forth to his "Managers,s office", which impressed me. We went out just to check out prices on a Sonata and thanks to John,s dilegence we left in a new Hyundai Sonata that evening! I would definitely recommend this dealership and specifically John Sima to anyone looking for a new or used car.
luv79t
Oct 2, 2012
This is the second car I bought from this dealer and as always was very pleased with the salespeople and the whole car buying experience, I have brought my son here to buy his car and I would recommend this dealer to friends also. Al Amos Luke was my salesperson and even though he was new he did a very good job and was very pleasant. He is going to be a great asset to the dealership. Thank You for my beautiful new Santa Fe Sport
Mcentanni
Oct 2, 2012
Whitman provided exceptional assistance in all aspects of my car buying experience. He was knowledgeable and helpful throughout the whole experience. Whitman made buying this car a breeze! Thank you.
bremen67
Oct 1, 2012
We went to this dealer to just "look" and ended up with a 2013 accent! Chris was wonderful. In looking at vehicles we had specific guidelines that were important to us.....such as budget. He took everything into account and found us a vehicle that was perfect regarding comfort, gas mileage and budget. I just couldn't be happier!! Would recommend this dealer highly.....and have!
clynesn
Sep 29, 2012
excellent service , kept to the deal they made through email and even improved on it. Manager was straight forward and not pushy. Will suggest others come here
JIMMYO6
Sep 29, 2012
John met us in the parking lot, helped us narrow our search, negotiated a fair price and helped us take advantage of all promotions - GREAT!
JohnZ of Wayne
Sep 28, 2012
Overall, very good experience buying a 2013 Sonata.I had done my homework before arriving, and got an internet quote before I arrived.They had the exact model in stock.John Trusio was very professional& we quickly got down to business.We quickly negotiated to a very good price.First arrived at about 2pm & deal done by 3:30; Car was prepped & I drove it home that night.John Trusio has provided very good service so far, very knowledgeable & friendly.I would recommend him highly.
rrosa10354
Sep 28, 2012
Mr. Hillier was knowledgeable, friendly. cooperative, accurate and fast. He knew his business, he knew the cars and their potential and was willing to work with us and our budget. He even helped us install our Blue Tooth! I would definitely recommend him to friends & family.
phoebe.chen.984
Sep 27, 2012
My biggest appreciation to Daniel and Chris....thank you so much for the help and we love the car, especially with the price. Once again, thank you for honoring the price (even it was mispriced). Before we went to Wayne Hyundai, we shopped in different car dealers and had been treated very badly...and i mean it. However, Daniel and Chris made us feel comfortable and being treated with RESPECT. If i can, i will give you 10 for the scores. This is my sister's first car and because of you two, she has very good experience and she love her first car.
thedoc85
Sep 26, 2012
Daniel made our experience as smooth and easy as buying a new car can get. We went to buy a vehicle-----and we found a new friend.We'll be mentioning this dealership-------and Dan------to anyone who mentions to us that they're in the market for a new car.
mbquinn
Sep 25, 2012
Daniel was fabulous to work with. He did everything possible to mae ths deal work and I really appreciated his hard work. Everyone at the dealership was friendly and they obviously work well together.
J&H Zullo
Sep 22, 2012
Mr. Hillier was knowledgeable, friendly. cooperative, accurate and fast. He knew his business, he knew the cars and their potential and was willing to work with us and our budget. He even helped us install our Blue Tooth! I would definitely recommend him to friends & family. For those of you reading this....."give him a try." I'm glad we did!
kathy.newbycordoba
Sep 22, 2012
Great experience with salesman Whitman Hillier. Would recommend to anyone looking for a new car...great deal and great atmosphere. I even enjoyed sitting with the finance guy.
Leafweir
Sep 21, 2012
I have a 2013 Genesis Coupe. I've been having some issues with the blue tooth linking up to my phone. I initially took my car to Paramus Hyundai for service because they were closer to where I live, huge mistake. Stay way from Paramus if you need service.Got to Wayne and checked in, the service staff allowed me to demonstrate my problem rather than assuming it was a problem with my phone like Paramus did. The waiting area was pristine and well lit. There was an area with bagels, coffee, and pastries with a nice older gentleman maintaining the refreshments. They had 4 PCs available for customers to browse the web on while waiting. They had more than ample seating (Paramus had maybe a dozen chairs, Wayne had about 30). The bathrooms were clean and modern.They inspected my vehicle and determined that I needed a new radio and ordered it for me (Paramus insisted that there was nothing wrong). They even washed my car for me before returning it.Seriously if you need service, go to Wayne. Night and day difference between Wayne and Paramus.Also their sales staff is great, the sales person I dealt with in May was John Trusio, definitely recommend buying from him if you're in the market for a vehicle.
maddawgxxl
Sep 21, 2012
Hassle free sales. Whitman was pleasant and easy to get along with. He let us drive whatever we wanted and answered all our questions. He never pressured us at any time. The entire sales experience was a joy!!!
Jude1222
Sep 20, 2012
Great experience. No pressure. Whitman was very pleasant and knowledgable. I would definitely recommend Whitman to a friend looking for a car. Everyone was very helpful.
tierney548
Sep 19, 2012
Customer service was great, the whole team was very straight forward and helpful when it came to my purchase. Would definitely recommend them to a friend.
fre8U9Ed
Sep 15, 2012
By far the best experience I have ever had at any car dealership.My wife dreads the whole process and Whit Hillier worked with us to get exactly what we wanted at a great price. We were looking atHonda's, Mazda's, VW's and Chevy's because of the name, but you haveto test drive the Sonata and Elantra. These cars are spacious andquiet and have such a great ride. We love the car and cannot be happier.
alxutayra
Sep 13, 2012
Purchasing a car is a very stressful experience, particularly a new car, however, Angel and the staff at Wayne Hyundai made the stress of the experience disappear completely. I am of course, very apprehensive about making big purchases as I'm sure most people are. The amount of time and energy spent in making the right decisions can add years to your life. I was pleasantly surprised at how easy my new car purchase really was. At Wayne, there's no pressure, no gimmicks, no facade, just excellent advice and customer service. The staff really make every attempt to work with your budget and most importantly you as an individual. I would recommend this dealership to anyone! I myself purchased the 2013 Hyundai Elantra the same day I walked into the dealership. Angel worked with my budget, gave me helpful advice and showed me all of my available options. I was also given an excellent price for my trade in which i actually still owed money on. If you are looking to purchase a vehicle and a Hyundai is your car of choice, Wayne is your dealership! The experience was magnificent!
atwaldinger
Sep 10, 2012
Christopher was very helpful in helping me pick out my first new car. I was very interested in the 2013 Hyundai Elantra Coupe, which was the car I ended up purchasing from him. I was in a time limit to get the car so I called him on Wednesday to see what Elantra's were available and he got back to me as soon as possible with what was on the lot and what was arriving to make my search much easier. He was able to get the car under my budget price I was asking and worked hard to make sure everything went as smoothly as possible. He was very knowledgeable about the car and its features. I would definitely recommend my friends and family to him.
bd.callahan.12
Sep 8, 2012
Extended process of negotiation with Arielle deRouen, who provided excellent and detailed information as well as a very good price, led us to John Simi who was, without a doubt, one of the most pleasant and helpful salespersons I have ever had the pleasure to meet.
brenda morieko
Sep 7, 2012
saw ad in newspaper and went to the dealership in Wayne. The salesman greeted me immediately and was very helpful in the sale of my new car.
hostalil
Sep 7, 2012
Kevin greeted me at the door with a smile and a handshake. I was interested in a Hyundai Tucson which I had seen on the lot. I appreciated the fact that Kevin was very knowledgeable about the vehicle and didn't talk down to me as I am an older single woman. He brought the car up to the showroom door and we proceeded to go for a test drive around the area. The vehicle was easy to operate and exceedingly comfortable to ride in. There was no problem with vision out the rear window or the side views. When I decided to take this car, Kevin explained the pros and cons of both buying and leasing in clear, concise terms. This make it easy for me to pick which option would suit my budget and my needs. The entire process was quick and efficient. I'm glad Kevin was the salesman who greeted me when I arrived and I'm very happy with my Tucson. I'm sure I will have no problem with the dealership during the term of my lease.
ivan1423
Sep 7, 2012
Daniel Brogowski was extremely helpful as my son made his selection of which car we should be purchasing, with all the bells & whistles that my son wanted, and with the roominess needed for our tall family members. Dan was patient as we explored and evaluated the features and options of various Hyundai models. Being an Azera owner, I knew that quality and value were part of every new car that Dan showed us. Dan knew that our selection was based on getting the most for our money.
adamcardonell
Sep 6, 2012
Whitman Hiller Was extremely friendly, professional, and informative throughout the whole car buying process! He got great deals for us- one new Elantra, and one used. The deals on our two trade ins were also unbelievable. It is obvious that Mr. Hiller tries his very best to sell you his cars at the best prices possible, which are incomparable to any other prices of any other dealerships out there! Mr. Hiller's exceptional service and bountiful knowledge to inform us definitely keeps us going back, and we would truly recommend him to anyone looking for any sort of Hyundai- new or used. After my father sat with me through the whole process, he confessed that he wants a Hyundai too, but that's not happenin' since he got a new ford a few months ago! Too bad dad! Anyway, Mr. Hiller guides you through the whole car buying process, making it painless and relaxing. Thank you, and we love our new cars!!! and he also gives you Whitman's chocolates when you get your car :)
Gallagm
Sep 6, 2012
Was very helpful and great to work with! Made the process of finding a car very easy! Was very easy to talk to and made us feel comfortable in the dealership immediately !
jfryer2000
Sep 4, 2012
We bought a new 2013 Hyundai Elantra Limited. We appreciated Tom (the salesperson) working with us on the price for a good price on a good car, and appreciate the whole dealership staying with him a little later to get the job done. He was helpful, well-mannered, and very informative.
kimt2
Sep 4, 2012
Tommy, the salesperson, was knowledgeable, personable & persistent. He has also diligently followed up with me after I drove off with the car (that's impressive). The finance guy worked with me for an unusual means of financing. It was a good experience!
lkimball2
Sep 3, 2012
I have been waiting for the 2013 Hyundai Elantra Coupe to come out for years. When it finalls came out I searched around my area for a dealership that would help me. The dealership closest to my area was not very willing to help me find the car. I took the search into my own hands and found Wayne Automall Hyundai. I called and spoke with Nari who was very friendly. She gave me an internet price, which was the best price I had gotten from four different dealerships! I went down to see the car the next day and put a deposit on the car. The people at this car dealership are so friendly, and they are always asking if you would like some water. Obviously every car salesman wants to make a sale, but Whitman Hillier actually cared for my interest and wanted to help me get the very best deal. I am so happy that I chose to buy from this dealership, and I also got a small gift from my salesman for purchasing from him! I probably couldn't be any happier with my new car, and I'm so glad I bought it from this dealership!
Szvetecz
Sep 1, 2012
I've purchased many cars over the years and I must say, "my experience with Wayne Hyundai and Whitman was nothing less than spectacular!". They were courteous, informative and helped me to pick a car that "Best fit my needs!". I would recommend this dealership to anyone interested in a Hyundai! Make sure you ask for Whitman!!! He showed his appreciation by answering all my questions and even gave me a special gift which put a big smile on my face! -Suzanne from NJ-
amandamitchell6
Aug 31, 2012
Tom was very warm and friendly. He offered several options and worked with me intently, so that I was able to trade in my VW Beetle and come out with a beautiful Sonata, with all of the bells and whistles. He was able to complete the entire transaction in 3 hours, contacting insurance etc. He made me feel very special and as if I were the only customer he had. I would highly recommend this dealership and Tom.
Jsis
Aug 30, 2012
It was very easy dealing with Whitman. He did everything he could to make sure that i left with a new car the same day and was extremely quick!
mfitzy
Aug 29, 2012
Very patient with our sale and explaining the procedure. We like the choice we made in choosing a car and hope our son does too.
Ms.Irique
Aug 29, 2012
My car and $3000 was put down on a car that Im sure the dealership knew I couldn't get. They told me to take this car home on a Saturday and come back on Monday to finish financing paperwork. They gave me the run around for a week before telling me I was not able to get the car I had then they tried to put me in another car I didnt like. When I told them I dint like the car I just wanted my deposit back, I had to wait 7 to 10 days for the cash and a couple of days for the trade in. I told them to call me when they have my deposit and I will return the car. They came and towed the car from my home and now is refusing to refund my deposit.
ronmonacelli
Aug 29, 2012
Dan Brogowski was by far the best sales associate we've worked with in many years! He was friendly, knowledgeable, honest, and helpful. He listened to and understood our concerns; and left us with the feeling that he would follow through with great service and sales support from start to finish. What more could you ask.
Nerydiaz
Aug 27, 2012
It was a pleasure dealing with Wayne Hyundai. They were polite & very accommodating. Whitman Hillier was great. They did everything that needed to be done to make me happy. I will recommend them to everyone.
Laurie.Grzejki
Aug 21, 2012
Knew what we wanted and Whitman made it happen. He knew the car very well and answered all our questions. I would recommend him to anyone looking to buy a first class car.Thank you.
limber
Aug 21, 2012
The service was great and I'm very pleased with the car I purchased. I would definitely recommend this dealer to a friend.Staff was very friendly.
lw1038
Aug 20, 2012
Very Friendly sales office. Whitman Hiller knows his stuff. Love our new Sonata. Would recommend this dealership to family and friends...Lots of cars to choose from..
KaranL
Aug 19, 2012
Our salesman was easy to work with and was very informative about the car we were buying. When we picked the car up he showed us how everything worked and even hooked up our Bluetooth for us. I would recommend Whitman to anyone.
RICKEYASHLEY
Aug 19, 2012
I found the expierence in dealing with Dan the best of all the dealers dealt with in the past.True professional, easy to talk with, very informative,good people person.
Don Meisner
Aug 18, 2012
Third car purchsed form this dealer. Staff was very friendly. Sales rep took time to answer all questions and did not pressure me to purchase the car.
krakej27
Aug 16, 2012
I could not have asked for a better experience when shopping for my first brand new car. I leased a 2013 Hyundai Elantra Limited, and John Sima was my sales associate. Not only was he very personable, but very helpful and knowledgeable and an overall great sales associate. He gave me a very thorough explanation of the vehicle's features and functions and educated me very well on the finance aspect of leasing a new vehicle. I was debating between the Elantra and the Ford Focus, and John quickly sold me on the Elantra. It was a great decision, and I am so happy with the car. I have already recommended John to some of my friends, and I will definitely use him again for my next vehicle. I owe many thanks to John for providing me with an experience and a vehicle that has exceeded my expectations in just one month and 1000 miles. Thank you John and the Wayne Hyundai family!
Pman514
Aug 16, 2012
The whole experience was just easy. Went in with a car in mind and Mark Ameri helped me drive away in one. Everyone was helpful there and everyone was also very friendly. 2 out of the 4 drivers in my family picked Hyundai, and the customer service is part of the reason why.
ahmed01188
Aug 15, 2012
chris Quillio did a good job finding the right vehicle for me and I am happy with my new 2013 Hyundai Sonata foru doors black.
dalisunshine
Aug 13, 2012
The dealership offers a very pleasant atmosphere. It was quiet and calm, and my husband and 6yr old daughter felt welcome. Daniel was extremely professional, knowledgable and not at all aggressive or pushy.
Garboleda
Aug 11, 2012
Whitman was an excellent salesperson! He made the experience fun and what a great personality. He gave us options and made sure that we were happy and satisfied before leaving. What an asset he is to your team! He is able to entertain and we were able to forget that we were in a car dealership. Fabulous! I will tell anyone I know to see Whitman at Wayne Hyundai!
DavidMK
Aug 10, 2012
I have purchased many cars throughout the years. Working with Chris Quillio was absolutely the best experience I ever had at a car dealership. Chris was very knowlegeable and extremely patient and answered every one of my questions in detail. And even after I bought the car, he made sure the car was perfect when I picked it up! If you want a great car and a no hassle wonderful buying experience, stop in at Wayne Hyundai and ask for Chris Quillio. You will be very happy you did!David K.
Stefaniemorales
Aug 10, 2012
Chris was excellent to work with. He was very knowledgable and friendly throughout the whole process. We felt his was giving us a fair deal without any typical car dealer "negotiations". I would definitely recommend him to anyone looking to buy their next car.
dianedd55
Aug 9, 2012
My husband and I had a very positive experience. There was no high pressure sales tactics. John made sure we had the right car for us. He was very supportive and informative about all the features and how to use them. He even linked my cell phone to the blue tooth. I felt very comfortable driving the new car. I would refer someone else there with no problem.
Metinb
Aug 8, 2012
Tom was EXTREMELY helpful, he was friendly and was not trying to shove cars down our throats. He knew what he was talking about and did everything he could to ensure our satisfaction.
breebabyyy3
Aug 7, 2012
Tom was great to deal with and very friendly.... While we had to wait he offered to pick us up dunkin donuts and offered us candy.... Very nice and would definetly recommend him for all people that need to purchase a car!
Muros
Aug 7, 2012
No help at all when problems arose once the deal was made....Contact them, they said they couldn't figure out the problem... Gave me a number and told me good luck... So much for good customer service... Haven't heard back from them since.... Very annoyed with hyundai's customer service a whole lot of back and forth and nothing getting resolved......
crondex
Aug 6, 2012
Mark was great to work with. He breaks the mold of the stereotypical car salesman. Rather, he takes a solution sell approach. Very up front, very knowledgeable, and a great guy to deal with. I'll be sure to tell my friends to head to this dealership and speak with Mark. We got a great price on what seems a great car. Just got it home and the overall experience was great.
Allison Caruso
Aug 1, 2012
Purchasing a new car can be overwhelming and trying but when you are able to find a dealership that provides great customer service that is not pushy but extremely helpful and informative, it makes for a pleasant and exciting experience. At Wayne Hyundai, my husband and I were helped by John Sima. John was so friendly and helpful and made us feel confident in our decision. He was able to get us the full amount trade in value for our old car so we could get in a new car. We are so pleased with the service we received from John and the staff at Wayne Hyundai and we would be happy to work with them in the future.
aragwasi
Aug 1, 2012
Chris met us in the lot and was immediately helpful and knowledgeable in a friendly, approachable manner. He made us feel comfortable and we felt he was very trustworthy. He knew so much about the cars, much more than other salesmen at other dealers such as Honda and Toyota. We own each of those cars but Chris' belief in Hyundai, his knowledge, and his wonderful manner convinced us to lease a Sonata.
boomer911
Aug 1, 2012
We were greeted with a warm smile by Daniel, who took us immediately to his desk to ask what he could do for us. I showed him an ad for a Tucson that we had seen in the paper and told him we wanted the advertised deal. He explained everything to us about the deal, including some of the incentives that we would not qualify for, like the loyalty cash (because we were not prior Hyundai customers), but assured us he'd work with us to get as close to our price as possible. He allowed us to test drive the car that was shown in the advertisement. Throughout the process, he was helpful and thoughtful (watching out for us as we walked across the gravel, etc). It was a pleasure to work with him.
Tanyushka83
Aug 1, 2012
Whitman sold me a car yesterday. Great sales person, not pushy, polite. I got a good deal on my new hyundai Sonata. A box of Whitman chocolate at the end of the deal was a nice surprise.
thomasjhannigan
Jul 30, 2012
Was looking at a few models including the Elantra. Went in there and worked with Tommy. Very nice guy, very helpful and took good care of my son and I during our visit. In the end the vehicle I wanted wasn't available so purchased a Mazda instead but would still recommend these guys. One of the better experiences I had during this round of car shopping
Barry Goldberg
Jul 30, 2012
John Sima of Wayne Automall Hyundai is a salesman extraordinaire! He immediately dispelled that stereotype of the "pushy" or "unscrupulous" automobile salesperson... From the moment John approached my fiancee, Dianne, and me in the car lot, through explanations about literally every feature the Sonata SE contained, John ensured we were extremely comfortable. He had answers for all of our questions including: mechanical, interior, exterior, safety features, aerodynamics, coefficieent of drag, "creature comforts," ergonomics, the "infotainment" center, etc. Being a "gear-head" myself, I truly appreciated learning that the Sonata had electric power steering, meaning one less pulley to deduct power from the engine. John explained that Hyundai no longer had a timing belt change interval since their cars used a timing chain, among many other updated features. When we picked-up the SE (as we now affectionately refer to it), John spent nearly two additional hours re-explaining everything, and then some, including thirty minutes of that time inside the car assisting us with configuring hands-free calling, navigation, radio controls, etc... Dianne and I were so pleased that we told our daughter and son-in-law about this wonderful, car-buying experience that John had created for us. The day we picked-up the SE, Nicky and Alli bought a top-of-the-line Sonata, with which they are very pleased... If any of our friends and family are interested in a gorgeous, well-made car, we would direct them only to Wayne Automall Hyundai- and insist they see John Sima as their car salesperson... Additionally, the car was spotless- in and out- when we picked it up... Thank you- again- John, for making such a major purchase so easy and pleasant... Respectfully, Dianne Curry and Barry Goldberg
Dana824
Jul 30, 2012
I had a great experience this time at Wayne Hyundai. Tommy was great right from the start. He made the whole experience easy. He has a great personality. Everything I asked him, he knew the answer to. I was there before and did not get all the options that Tommy gave to me so dealing with him was a pleasure. I would definitely recommend Tommy (and the Sonata).
newhyundai001
Jul 29, 2012
Whitman worked hard to make the deal work and I recommend him. He gave me options for my lease and was able to close the deal on the vehicle I had wanted first.
cliff tredway
Jul 28, 2012
I was very satisfied with the dealership and especially with the salesmen Kevin Dean he did not pressure me into buying a vechicle and was very thorough in explaining everything about the hyundai sonata and it was a pleasure doing business with him.
srgehl
Jul 28, 2012
I was very pleased with the service I received. This being my first car purchase, I was nervous, but my sales associate walked me through the process clearly and with ease. I'm now a Wayne Hyundai fan!
ADM1
Jul 25, 2012
Tommy is friendly, well mannered and most importantly well educated on his products. He answered all the questions we had and made the sales process a pleasurable experience while being efficient. I would absolutely buy a car from him again. I'd like to add that he demonstrated excellence patience with my mother while explaining the features on the car. Furthermore, the manager and finance person were also a pleasure to work with.
ldent29
Jul 25, 2012
This car dealership was very helpful when I was shopping around for my new car. They were able to help me choose just the right car for me at a reasonable price. Tommy was especially helpful with anything and everything I needed.
abis2
Jul 24, 2012
We close the sale of new Hundai Sonata 2013 in calm proffessional way.Management was giving me good trade in value of my Nissan Pickup.Explanation of all appliable discounts and listings of the car value was clear.John Sima is very knowlegible person and will not miss a single detail. Carwas presented to pick up in excellent condition, in and out. John spend over2 hours in explaination of operational and safety factors. Thank you Guys verymuch. I'm very satisfied (including my Wife} with the purchase of this car.I will recomend this dealership. Andrew and Grace
Elena Torres
Jul 22, 2012
Whitman Hillier is far by the best sales associate i have ever been to. He was a very friendly man and he knew how to treat a customer. He helped me get an extremely good price on the 2013 Hyundai Sonata. It was a pleasure having Whitman and I highly recommend him if you are looking for a car. P.S: He gives a free box of chocolates when you buy a car and they are delicious, my children loved it and they loved Whitman.
javino
Jul 19, 2012
From beginning to end Mark made me feel comfortable and confident that I was in good hands. His calm demenor kept me at ease knowing there wasn't going to be any high pressure games. He made every attempt to assure me he was going to work as hard as he could to get me the deal I was looking for......It worked.....
matthewandbrittney57
Jul 19, 2012
Not only waS mark frien helpful and knowledgeable. he has a very welcoming meanor. we felt Comfortable right away. I would recommend this dealership to anyone who asks
elantra87
Jul 15, 2012
Both of my salesmen were very helpful as well as informative and the 4 rating for quality of work is not at all a reflection on them. After deciding on the vehicle that I wanted the process took a long time. Including a test drive, the entire process took 5 hours. We arrived at 9:30 and I rolled out of the parking lot at 2:30. I was warned by my salesman that this could be a long process on a Saturday morning, he was right. The vehicle's detailing was a bit off, there are many water spots on the vehicle and in a few locations even some of the transportation glue is still present. The inside of the vehicle, however, was very clean.
JFierro16
Jul 14, 2012
Tommy is Friendly and made it easy to buy car. Still answers E mails after deal was done. He took the time to inform me on the cars I was interested in. GOOD MAN
belantra12
Jul 13, 2012
Very friendly service, relaxed atmosphere, and knowledgeable salesman. I bought a used 2012 Elantra, Limited edition, and driving it is amazing! Best used car ever!
HappyHuman
Jul 10, 2012
Whitman was a joy to work with and an easy going person who I would have no problem recommending in the future! Thanks, Whitman - From a Happy Buyer!
cbracklow
Jul 8, 2012
Working with Daniel Brogowski has been the true difference between this dealership and others. Instead of pushy salesmanship we found honest and true help in all regards. Any questions were answered, he kept in mind our priorities (budget vs. features in the car etc.) and was very helpful throughout the whole process.I would absolutely recommend Daniel and Wayne Hyundai - due to the awesome job Daniel did. When you go there, ask for Daniel!
Cyndi Hawkins
Jul 7, 2012
The fact that my dealer rep's name isn't even listed up there saddens me. He was personable and friendly and made my first experience with Wayne Hyundai a pleasant one. As for "the manager" that he had to go to to work out my deal with, I'm just going to say that it would have been nice if "Orlando" had come from behind his desk to acknowledge me. It is the little things like that, that make buying/leasing a car so trying. To not be acknowledged by the manager on duty even AFTER the deal was signed show poor judgement on his part. Either that or total insensitivity to his job at this point. I would highly recommend he be put back out on the floor to remember where he came from in the customer service side of that business. If "Orlando" (in quotations to prove my point that I never saw him, so did he exist?) had come out to congratulate me on my purchase, not to mention spending the entire day at his dealership, I might have given all 5's in my review.As for Tommy, I would deal with him again in a heartbeat. He went above and beyond to help me get a safe and within my budget car for my children to drive. For Tommy...I would give all 5's.
dragon469
Jul 7, 2012
This was one of my best experiences with a dealer ship I ever had. Daniel was upfront and honest with me from beginning to the end of the deal. Daniel got me in the car I wanted and understood my budget and keep me where I needed to be with no pushy salesman nonsense like other dealerships give you. I highly recommend this dealership and come see Daniel for a great deal and someone who is honest and true to his word.
angelicacardenas
Jul 6, 2012
Service was friendly and were delivered in a timely fashion. Salesman was friendly and was good about returning phone calls with the information that was requested and was respectful of the choices that I made in regards to the purchase of the vehicle.
seanhuang
Jul 6, 2012
The overall buying experience is good. I think one thing this dealer can improve is to reomve the $299 charge of anti-theft ETCH.Here is the dealer's reason to charge $299 from a car buyer.1: This item shows on document as an option but the dealer said their parking lot is open space so this Anti-theft is a protection to protect the car being stolen. Therefore, a buyer is necessary to pay $299 and it is already on the car window.Here is my reason that a buyer should not pay $299 of anti-theft1: If the dealer really wants to prevent cars being stolen, the dealer can make a gate at the entry of the dealer. Put an anti-theft ETCH on the window cannot prevent the care being stolen. Personally, I think the dealer uses this method to create another source of revenue. The monthly revenue generates from Anti-theft of ETCH is $299 x numbers of car sold.
hartunglaw
Jul 4, 2012
Daniel was most professional and helpful in assisting me in my purchase of a Hyundai Sonata. He is a credit to the dealership - I would rate him superior and best sales consultant I ever dealt with at a dealership. EAH
mare902
Jul 2, 2012
This was our first dealing with a foreign car dealership. My husband and I decided to give Hyundai a try after hearing no bad reports from other people who have owned previous hyundais. As this being local to our home, we were pleasantly surprised at the number and style of vehicles from which to choose. I'll admit though, I had my heart set on a sonata after seeing so many on the road. It was a sweltering saturday and after a few minutes of looking around the lot, the young man above approached us and inquired to our specific wants and needs. He was very professional and sincere and spent endless time with us trying to fit this auto to our budget. We did purhase a red (my favorite color) sonata limited with the premium package. Tommy was very knowledgeable about hyundai, and what he could not answer, he very quickly inquired about. His delivery of my car was very informative and in a short time I was driving off in my brand new 2013 Hyundai Sonata. I highly recommend this dealership and will to my family and friends.Sincerely,Maryann VanOrden
dbest07874
Jun 30, 2012
We looked in a number of dealerships. Our son and daughter in-law had very good experience at the Wayne dealership. We checked on line and saw a few used cars we were interested in and took a ride down. We browsed in the used cars were asked a few times if we needed help, they encouraged us to take our time and let them know if we needed help. We saw one we liked and John Sima came out and took us for a test drive, and the car now sits in our driveway! John answered all of our questions, got us the best deal for the car and we would highly recommended both John and the dealership to friends and family! We are very pleased with our car! Donna and Charles Best
Deborah Hagl
Jun 30, 2012
Yes, I would recommend this dealership. We purchased a new car from Whitman Hillier. He was very courteous and knowledgeable. Whitman was not pushy or annoying as many salespeople can be. He was very accommodating. In general, all the people at the dealership were friendly and helpful. We only visited the Wayne Hyundai twice during the past week. During our second visit, we purchased the Sante Fe.
karenkreckel
Jun 30, 2012
Tommy DeRoberto was so friendly and warm. I enjoyed working with him and highly recommend him.The location is very convenient and I plan on using Wayne Hyundai in the future.
Alison Lenihan
Jun 29, 2012
We had the good fortune of working with Whitman in the purchase of our used Hyundai at the Wayne Dealership. He was profesional, honest and helpful and made what could have been a stressful process, an easy one. We would recommend Whitman to our friends and family with full confidence. A great experience.
finnj73
Jun 29, 2012
I had a great experience at Wayne Hyundai, especially with Whitman. The process was not as bad as I expected, since the last time I bought a new car was 10 years ago, it was a little scary going in. WHitman made buying my new car such a nice easy decision and I couldn't have asked for a nicer saleman.
TZahorenko
Jun 28, 2012
This was the best experience that I have ever had buying a car. The employees were knowledgable and kind. The price was fair and the overall customer service was superb. I would recommend this dealership to anyone buying a new car.
WALTRAUT
Jun 28, 2012
THE BEST TIME I EVER HAD BUYING A NEW CARTHIS IS ALL DUE TO DANIELHE'S A KEEPER I'D BUY FROM HIM ANY DAYWALTRAUT JANSS
jeza1981
Jun 26, 2012
This was my first time buying a new car and Whitman was very patient, helpful and accommodating in answering all of my questions and families questions.
kujtim
Jun 26, 2012
Everybody at the dealership was very helpful and courteous. Especially the sales person who assisted me, Tommy De Roberto. He as very helpful and answered all of my questions or concerns. He treated like a member of his family. I would definitely recommend this dealership to my friends or family.
barrett_1
Jun 25, 2012
Great service from Thomas DeRoberto. Approached me as soon as I arrived. Was both knowledgable about the product and willing to help with any question or concern that I had. I have already recommended 2 of my friends visit him. When he told me that he had only been there for a month, I was amazed. He helped me with my purchase and finalized the delivery of a car to another client without ever missing a step or leaving me to feel as though I was not being attended. Dan Brogowski and Matt, the dealership's GM, also helped. Overall it was the most friendly, helpful, and enjoyable experience that I've had in a car dealership.
abcd523
Jun 24, 2012
Buying my car from him was an excellent experience, one that I would gladly repeat. He got us a great deal and provided very friendly and personable service.
wizkryton
Jun 22, 2012
As a trainer for Customer Service, Dan did a great job in meeting expectations. More importantly he was genuine. Very rare to find someone that's all smiles - and truly means to be.Dan was very professional in handling all of questions (and we asked many). He also was very friendly and handled even some of my (what I'm sure where dumb) questions without making me feel bad for asking them.My advice would be to keep this one around. He knows his stuff, and knows how to work with people. Great employee!
checkers4776
Jun 21, 2012
I just wanted to share my experience at Wayne Hyundai, more specifically with your salesman Daniel Brogowski. We all know the "typical" car salesman experience, the pressure, the nonsence, and games. I was beyond surprised and impressed that with Dan, there was none of that! My time with Dan felt as if I had brought a friend with me to help me purchase a car. Dan is sincere and knowledgable and was a total pleasure to deal with! I will Most Definately be recommending Dan to any of my friends and family looking for a vehicle! Thank You so much, Wayne Hyundai!!
JerseyDevil
Jun 21, 2012
I just started looking for a new car. I walked in knowing almost nothing about Hyundai and walked out with a ton of info about the Elantra. Thanks for all your help, Dan.
osan728
Jun 21, 2012
Good customer service, it was a pleasure to have had Tommy DeRoberto as our salesperson, he did a good job, showed charisma and was very friendly as well as his Manager Orlando Perez. Both showed respect and courtesy. Thank you.
jordan.kanney
Jun 20, 2012
Daniel was professional, knowledgeable, helpful, and genuine. He provided an excellent and pleasurable experience, and i would be exited to send my friends in to see him for a great car.
Shikha.rathi
Jun 20, 2012
I loved buying my car from there, eventhough it was far from my place. They are very friendly, and understands customers need and demand. I would strongly recommend them.
wosu
Jun 20, 2012
Whitman's professionalism and courtesy are adorned by his humanity. He is very interactive, patient and reassuring. Although within few miles from many Hyundai dealers, I happy to have traveled one and half hours to Wayne and especially to receive the outstanding service from Whitman. If we ever need another car again (we now have four new Hyundai cars) we will definitely contact Wayne Hyundai.
Rebeccastuehler
Jun 19, 2012
Tommy was extremely friendly and helpful. It was a VERY pleasant experience. I would recommendnot only the dealership, but Tommy DeRoberto specifically. Made my first car buying experience a great one.
jzszablowski
Jun 19, 2012
Very great guy he helped me with everything i needed help with. Test drove the sonata and ended up buying it at the end of the day. it was a great buy from a great seller.
Bgerst1
Jun 18, 2012
First class service that I will recommend to friends, family and clients. Dan is an asset to the dealership and a pleasure to deal with.
jimbeth
Jun 18, 2012
We started our shopping day w/ Whitman at Wayne Hyundai and the bar was raised waaaay high. We still haven't made our decision on which brand or model but the experience alone w/ the sales rep and this dealership certainly creates a bias. Regardless of what we end up with, vehicle-wise, this team has made a difficult choice more so due to their professionalism and demeanor. Kudos.At the very least, one should visit this dealership to find out what customer service should be like. And to those working in this dealership - constand , courteous attention is a great way to engender confidence in your clientele.Regards, Jim and Beth - Ridgewood, NJ
dwg44
Jun 17, 2012
Was robbed out of a $500 owner loyalty rebate and when Whitman Hillier and finance person Gary Shapiro were confronted about it all I received were excuses and lies. Would never buy another car from them again. Beware. CROOKS.
Wcappucci
Jun 16, 2012
This is the third Hyundai I have purchased, but my first time with this dealership. Everyone I dealt with at the dealership was helpful and courteous. This is especially true of my salesman. I highly recommend both the dealership and the salesman who helped mr.
greg_3.14159
Jun 15, 2012
My wife & I had a broad understanding of what we were looking for, but Daniel was very helpful in giving us options to focus our thinking. He had a complete knowledge of what was available on the lot, their process in sourcing/preping used car inventory, and he never had to leave us waiting so he could have 'secret conversations' with his 'manager'. We never caught even the inkling that he was telling us an untruth or withholding information. All went very pleasantly. Would recommend highly!
Mattac
Jun 15, 2012
This is the second car I have purchased from John Trusio. He is very professional, funny, not pushy and really made things go very smoothly with my new Tuscon purchase. I am very happy that I chose Wayne Hyundai and John as my salesman!! He gave us the best price possible and really pushed for us! We are looking to get my husband into a Hyundai soon and will definetly use John Trusio to guide us through the process once again!!!
lrobinson35
Jun 11, 2012
Kevin was very helpful in locating the car I was looking for and making the wait as pleasant as possible. He made sure I was comfortable and offered coffee, water, lunch, etc. He explained the car's features and benefits and also offered to answer any questions I may have in the future.
petersr
Jun 11, 2012
Daniel was a pleasure to work with. He was courteous, knowledgeable and timely. I would recommend him to everyone. This experience made buying our new car very enjoyable. He's a great salesman!
danuta ciesielska
Jun 10, 2012
I chad excellent experience with Chris who was very professional,knowledgeable and helpful through the proces.Make me feel comfortable in discussions.I would recommend him to my family and friends
breynolds
Jun 5, 2012
I had a very positive sales experience with Mark Ameri. He was very professional and not at all agressive and therefore made me feel more comfortable. Mark described several times in detail all of the many features of the car and I really appreciated that. Mark worked hard to get to a price that I was comfortable with and that was very important to me. This was my first time leasing and it was a little scary for me but Mark made the whole process a little easier. I have already recommended people to this dealership and to Mark in particular.
ELi_a
Jun 5, 2012
I am a first time buyer of a car.Tommy being so patient and helpful to get me exaclty what i needed quick and at a great price. After hearing crazy things about car dealers Tommy was totally not what i was told form fellow car owners. I am glad to have such a easy and great experience i will be back.
agilbert1
Jun 3, 2012
Kevin has excellent listening skills. He makes others feel very comfortable in discussions by listening carefully and being sensitive to their perspectives. He restates others' opinions to verify that he has understood them and asks for clarification on points he doesn't understand. Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
svlerwolf
May 31, 2012
I had a great experience with Chris who was very considerate and helpful through the entire process. The actual buying process was much faster than I anticipated and everyone was on schedule. They worked to get me to the number I wanted. Overall, great job and would I definitely come back for my next vehicle.That being said, I have one complaint about the appropriateness of a conversation I heard while going through the process. The secretary and one of the dealers were having a very open conversation about a current book that's out (Fifty Shades of Grey) and the nature of the conversation was pretty sexual. I'm definitely no prude, but I was shocked that the conversation itself was so loud. I know that there was a teenage girl there with her family at the time and I'm not sure they heard it, but if I were her parents I know I would have been mortified.
WDBGUY
May 31, 2012
Kevin got me a great deal on a new Hyundai,he was very easy to work with, professionaland very knowledgeable. I would recommend him.
sylviab12
May 30, 2012
john trusio was very friendly john was very professional we were not pressuredwe went out for a test drivemy wife & i both drove the car i would recomend john&wayne hyundai to my family& friends.
TNICHOLS75
May 30, 2012
I would recomment Wayne Hyandai to my friends and Family because of John Trusio--he helped me to find the right vehicle in my price range. He was not pushy which is what turned me off from other dealers--Thank you for helping me to purchase my 2012 Tuscon--
aguila800
May 30, 2012
I think Whittman is a very nice person to deal with. He was very helpfull and polite. If I were to buy another car I would like him to help with my next purchase.
Rena Davies
May 29, 2012
I just recently purchased a new car at this dealership and the entire experince was both pleasant and stress free. Upon entering, I was greeted by Whitman Hillier. He was very thorough and informative, but also very frienly and personable. I am so delighted with my new car. I highly recommend this dealerhip. And don't forget to ask for Whitman Hillier at the reception desk-you will not be disappointed!
wendy1256
May 29, 2012
Just a wonderful experience very accommodating and helpful. Price was right and very fast. I didn't have to spend hours in the showroom. Thank you Kevin!!!
Ernie Canestrino
May 28, 2012
I worked with Daniel Brogowski and he did an outstanding job. All my questions were answered and I didn't feel like I was pressured or rushed. Very good experience. Sales Manager was also very helpful. I would highly recommend this dealership to others.
ezrider
May 27, 2012
This was my first time purchasing a brand new car. Whitman was patient with me and addressed all of my concerns. Whitman was helpful assisting me with problems I was having with my insurance company during and after my purchase. These problems had nothing to do with the dealership but Mr. Hillier still went above and beyond to help me get them resolved! I would recommend this dealership and if I decide to trade in for a newer car in a few years I will return to Wayne looking for Mr. Hillier.
desi267
May 26, 2012
We purchased a Genesis, we love the car. Whitman was very helpful and met all of our needs. We had been to other dealerships and Whitman got us the car and price we wanted
nkeegan1
May 26, 2012
dan was very helpful he knows his cars,everyone was kind and helpful.all persons were there if needed, the car was detailed very nicely,thank you
TrevorWhitman
May 26, 2012
After 10 years, I was in the market for a new car. The last time I went, I brought a friend to help me deal with the typical high pressured salesperson. This time, I went in with my children. I was on my own. Apprehensive at first, Whitman Hillier not only got me in the car I wanted, but the negotiations were so pleasant that my kids named our car's middle after him. I am very happy with my new addition the driveway, a Hyundai Sonata my children named, Trevor Whitman.
yadiras
May 26, 2012
This is the 2nd Hyundai dealership I went to & I should have came here first. I called & spoke to Christina who was very helpful & nice on the phone. Whitman is who I had the pleasure of working with & he was great throughtout the entire process. I couldn't be happier with my Sonata it is a great car & if your looking for a new or used car I def recommend you go to Wayne Hyundai...
Britt k.
May 25, 2012
Though shopping for a new car can sometimes be a daunting task, Whitman did an excellent job at making our venture as easy as possible. It was a pleasure working with Whitman, as he offered us great insight and was straight forward with us. He helped me recognize pros and cons between certain cars, and worked towards finding the right type of car for me at this stage in my life. I am happy to announce that I have a new Sonata, which I am thrilled with. You could not ask for a better deal, car, or car dealer! And, to top it off, Whitman gave us a box of chocolates--who doesn't like chocolate?! Go with Whitman, you won't be disappointed.
Joan Siegel
May 25, 2012
I enjoyed my experience with this dealership,and there was a very friendly atmosphere. The employees were very helpful with all our questions on the Sonata, and the price, overall, was the best we had gotten anywhere.
illustr8or
May 24, 2012
Here is my experience. I walked in and was greeted by Fernando. I told him I wanted to talk about the Veloster Turbo. He raised his eyebrows and said, "you know that won't be out for another year, right?" I said, "don't lie to me Fernando." He then said, "Ok, let's sit down and see what I can find out." Knowing what he told me was a complete lie, I told him I was good, and left.The turbo is due out this summer according to the official Hyundai website as well as other car review sites on the web, and there will be a media event June 18 to introduce the car to American press.My feeling: if he says it is coming out in a year he can sell one of the Velosters he has on the lot. Of course I did not feel comfortable with this deliberate (or at the least REALLY misinformed) misleading within 30 seconds of entering the dealership.Now my question is what is with the glowing reviews on here for this dealership?P.S. Their many responses about this post to me have been childish with no sign of them wanting to improve.
Jantar22
May 23, 2012
John Trusio was Non-aggressive but friendly & very knowledgable. I appreciated that & was happy to purchase my car from him.I love my new Sonata.
lgithinji
May 19, 2012
Great service, easy to work with, very helpful with car selection; generous and very expereinced with auto sales. Easy reccomendation due to his generous and humble character.
dk4845
May 18, 2012
I can't say enough great things about Whitman. I came into this dealer a little frustrated after previous experiences with other dealers and Whitman not only eased my frustration but got me the car I wanted! He was courteous, honest and really cared about me. The dealership as a whole had a very professional atmosphere, was very clear and everyone was polite. The pricing was very fair and much better than the back and forth I had to deal with elsewhere. I wish I had come to this dealer first. I have already recommended Whitman and Wayne Hyundai to several of my friends who are looking for a car.
ana61758
May 16, 2012
I think Whittman is a very nice person to deal with. He was very helpfull and polite. If I were to buy another car I would like for him to help with my next purchase.
roccoman7
May 15, 2012
Whitman was very knowledgable about the vehicle I was interested in. He took the time to answer any questions I had and was very fair in terms of the price. Highly recommended in my book-he even gave me a box of chocolates once the deal was complete!
nayujeong
May 11, 2012
Whitman was a very helpful salesman for my first time at a dealership. He was very patient and did not hesitate to help me out as much as he could to get me out the door with the car I wanted very much!
ewinshel
May 10, 2012
Whitman was so helpful in getting me exactly what I wanted at a great price. He spent a lot of time with me before I picked the car and then a lot of time demonstrating the car. He answered all my questions and was so helpful. He has patience!!!
jmolson
May 9, 2012
Gave us a great sales experience. No pressure, no hassle. Was one of the easiest transactions we've had with a dealorship. Would definately deal with him again.
jdelarosa12
May 8, 2012
I bought my first brand new car from this dealership and I don't regret this decision at all. Everyone was really helpful, especially Dan. He knew a lot about the different cars they had available and I did not feel pressured or ambushed like I did at other dealerships. It was a really great experience and not stressful at all!
petersonstd
May 8, 2012
I requested information online with four Hundai dealers - three responded immediately. Wayne Auto Mall Hundai was the last of the three I contacted. The shopping experience was the most professional and fruitful - without the typical gamesmanship associated with dealing with auto dealers. I would certainly recommend any friends in the market for an auto to check out this dealer. Dan and Dennis were especially helpful.
Louis Iovino
May 7, 2012
Went to two dealers ,neither wanted to talk,I did not know what I wanted at the time.john helped me over and beyond I bought tuson in jan.2011 was so happy with it and john that in April I bought a 2012 sonnota limited also from John a assett to companyThank you loi
tonyboy1956
May 3, 2012
This was one of the best experiences I have ever had when purchasing a car. Everyone at the dealership was so nice. At other dealerships, they sit you down and make you wait a long time before they present you their offer. Here, I came in went for a test drive, then returned to the dealership after the test drive and recieved thier offer within 3 minutes of asking for it. No haggling, I accepted it and bam we were done. Great job was done by all especially my sales person, Daniel. Thanks Again for a most pleasant expereince.
Carla Parisi
May 1, 2012
Daniel Brogowski and Wayne Hyundai made buying a new car very rewarding...on many levels. We got a great price, even customer loyalty credit for having returned for a third vehicle through this dealership. Daniel and his colleagues worked as a team to help us through the entire process. Daniel was very patient and even had me test drive the car twice. He wanted me to be happy and comfortable with the vehicle.
diatech
May 1, 2012
I came to Wayne Hyundai after visiting two other dealerships looking for a particular model of used car. Daniel was friendly and honest, and helped me to get into the car I wanted with no shenanigans. I recommend him and the dealership to whomever reads this review.
rosiebelly
Apr 30, 2012
It was a very pleasant experience. Whitman hillier was very professional and experienced. The staff was very nice and made sure we were happy when we had to wait for paperwork.
GregJanz
Apr 29, 2012
Kevin and Matt made the buying experience enjoyable. Working with both of them was easy and they understood our needs. If you are looking for a new Hyundai I would recommend you contact Kevin and make sure Matt, Sales Manager, is in since they work so well together. Thank you both for a great experience while buy two Hyundais.
miketo15
Apr 29, 2012
was a great experience to buy from this seller.I am very happy with my new car and the service they offered me.Thank you so much.
AJM3026
Apr 28, 2012
Kevin was knowledgeable about the vehicle we were looking at. We already own a Hyundai Santa Fe, and wanted the Tuscon now. He got us what we wanted in under a week and had everyhting ready when we can in to take ownershipe of the vehicle
fastcar
Apr 28, 2012
Just a great experience in buying a new car. Very Friendly atmosphere all around... The salesman made sure you had the options you were looking for in a new car.Thanks
abenefit
Apr 27, 2012
Whitman was very helpful in getting us the car we wanted as well as a great financing deal. He was friendly and patiently answered all our questions. Most car sales people talk to my husband even though I'm the one buying the car...he was great and spoke directly to me and did not assume that I didn't know anything about cars. I really appreciated that. we actually walked out of 2 dealerships because of the way they treated us. Whitman made the buying experience painless.
JonandSueC
Apr 27, 2012
Daniel was very helpful. He definitely made the whole car buying experience easy and pleasurable. My husband and I had a bad experience from previous car sales rep. Needless to say, Dan was a breath of fresh air. He made us see the good side of salesman. He was super nice, honest and upfront. He answered all our questions and was very helpful in everything that we needed. He found us the best deal.We got the 2012 Hyundai Accent-a car that fit our needs.Overall, the visit to this dealership was awesome.Definitely recommend this dealership to anyone who's looking for a car and people that you can trust.
Happy Veloster Owner
Apr 25, 2012
I shopped for a Veloster for over a month and a half and did my homework. Wayne Hyundai made me the best offer and did not haggle around when we arrived at the dealership. We were lucky and had Mark as our sales rep. The exact car we wanted was not available in the dealership and had to be ordered. This process was quicker than I thought I would be. Mark was in constant communication which was reassuring. There is no showroom at this dealership. Judging from the traffic and how busy they always seem to be in the office, they must be doing something right. I drove 45 minutes to get to Wayne when there is a dealer 2 miles and one 5 miles from my house. It was worth it. The financing manager tried to sell us the extended warranty packages a couple of different times but we simply said no twice and that was that. I know this is where any dealer will make most of their profit and they have to try, but I didn't think we were really pressured too hard, so it was ok.
philipc217
Apr 22, 2012
I recently traded in my 2009 sonata and purchased a 2012 sonata. Mark as well as the staff at Wayne Hyundai are professional, have excellent product knowledge and they speak the truth and do not play numbers games.Dennis the manager was very helpful and real during the deal and I left with a new car very happy and satisfied.In the past I purchased many new hyundai car at a different dealer in paramus but they were toying with me so i got on the internet with Ariel and explained here my situation and she set me up to see Dennis and Mark the same night and I purchased a 2012 hyundai sonata real nice.I am very thankful to her. This place is the best,I advise anyone to go to Wayne Hyundai to purchase since the price is very good,the sales force,management and finance department all make you feel at home,so I highly recommend to future buyer go there its stress free and just a great atmosphere to make a deal. -Thanks Philip F.Corio Jr.
Idajean
Apr 20, 2012
our experience at Wayne Hyundai was an extremely pleasurable one,and they exceeded our expectations. Mark Ameri was an exceptional sales person and was extremely helpful. We will reccomend Wayne Hyundai and Mark Ameri to our family and friends.
Debbiebarchella
Apr 19, 2012
Daniel was a pleasure to work with... I bought a new 2012 Hyundai Sonata. He provided fabulous service to me and took alot of time to provide detailed information and dedicated time... The dealership was clean, friendly, knowledgeable and had the car that I wanted.I would highly recommend this dealership and any Hyundai vehicle!
Northbergen
Apr 19, 2012
He explained everything about the car and was very friendly to me. He was very helpful in buying me this car. Also, he had a good sense of humor.
lorivic0
Apr 17, 2012
Very pleasant experience. Mark was very knowledgeable and informative about the Sonata we were interested in. He was exceptional at his job and we would definitely purchase/lease another vehicle fron Wayne Hyundai pretty much based on our friendly, courteous experience that Mark provided. Thank You! We are 100% happy.
treeman10000
Apr 16, 2012
Avoid this dealer at all costs. Went to buy new Sonata but was told that they did not have any more at the desired price in the combination I was looking for. They spent almost an hour trying to get me to buy other Sonatas which did not meet criteria. On top of that, spent another hour listening to salesperson try and sell me a "new car" with 2200 miles at new car prices. Was about ready to leave and they amazingly were able to give me the car I wanted at the price but would have to be located. They said it would only take a few days so placed down payment to secure deal. Have been calling ever since and promised every day that it will be here tomorow. Now going past 2 weeks. Never am I going back here again.
lorraineva
Apr 15, 2012
The atmosphere was friendly and low pressure. Dan was very accommodating and aimed to please. He paid close attention and listened well to our needs. The experience overall was positive.
davegus
Apr 14, 2012
Very good experience. Mark was helpful, articulate, knowledgeable and was not high pressure at all. Probably enjoyed the whole transaction more than we did with any other car salesman. We will recommend Wayne Hyundai and Mark to our friends!
Elyse.D
Apr 10, 2012
Whitman was a great salesman who helped me chose the perfect vehicle! I love my new car and I would recommend Whitman and this dealership to all of my friends and family.
Mayposadas
Apr 10, 2012
I have been to other car dealers to purchase a car but they were not as attentive asWhitman. I was ready to buy and I was looking for a salesman who I was comfortable with and who would take time to sit with me and attend to my needs.He was also very friendly. I would recommned him to my family and friends
speedyk814
Apr 10, 2012
All I can say is that Wayne Hyundai is #1. We had a 8:15 appointment, got there late, and closed the place and everyone was still as pleasant and helpful despite everyone staying late to satisfy a potential customer. Brian Tota has the patience of a Saint and was extremely descriptive in his knowledge of the product he sells. He took extra time with us and made us feel like family. We will definately recommend Wayne Hyundai to all of our family and friends. Thank You Brian and staff.
dcallaghan
Apr 5, 2012
This was by far the best new car buying experience I have experienced. Whitman was a pleasure to work with and both he and the dealership made this transaction very friendly, fast and a great deal! Thank you.
leighhamilton
Apr 3, 2012
My Wife and I set out to look at a new car for myself with the intention of not purchasing that day (silly notion). I had done some research on the Sonata, but also wanted to look at the Kia Optima. After test driving the Sonata, I was pleased, but still not commited to buying that day. Whitman Hillier did his best selling job to make that not happen. Picked up my Car a few days later with no hassles, thank you Whit and the Wayne Hiudai team.
josephstango
Apr 2, 2012
Brian is a great salesman who is knowledgable, friendly, and honest. He processed the paperwork quickly and had us driving our new car in no time.
tazbjp
Apr 1, 2012
I went to Wayne Hyundai and bought a 2012 Hyundai Veloster after I dealt with poor dealership of Towne Hyundai. I called up and talk to Caroll and she connected me with Joe Loonam. I told Joe what happen at Towne Hyundai and he said to come down and we will take $200 off Townes price. I went down to Wayne Hyundai and dealt with Joe and John. It was light night and day with dealerships. I will recomend Wayne Hyundai to all my friends.Thanks,Brian
lyndaa10
Mar 31, 2012
Whitman was very easy to work with. I'm very happy with his service and would recommend him to future buyers. His honesty and no-nonsense approach towards making a deal solidified the sale.
evan_s
Mar 30, 2012
John was not only very professional and knowledgeable in his field, but also, more importantly, genuinely friendly and trustworthy, making my wife and I feel completely comfortable throughout the process of buying our first new car. Dealing with John was a pleasure, both at the dealership site and over the phone. He cared that we got what we needed for a fair price, he was patient, and we did not feel pressured. I would highly recommend John to any of my friends needing trustworthy service, looking for a car. And we would definitely go back to John in the future if we are looking for a car again.
thaiinme
Mar 29, 2012
I went to the dealer to purchase a used car and since it was used they said I had to pay a higher finance rate of 9% in this economy thats unheard off. They wanted more in monthly payments then I was making in the my old car. It was ridiculous. I had traveled all the way from NY and it was not worth the money in gas at all. Horrible service didnt work with me at all. Waste of my time and money.
tomadams.ta
Mar 28, 2012
Brian made my buying experience easy and very comfortable.He was very friendly, professional and knowledgeable.After visiting many competitors,Ifound Brian to be patient,without a full court press going on. A valuable asset to this dealership.Cudos To HimSincerely Tom AdamsPompton Plains, NJ
fredcicetti
Mar 28, 2012
Mr. Hillier was a pleasure. Buying a car from a dealer can be vexing. Hillier made it easy. And I couldn't be happier with the car I bought. Thank you, Whitman.
hadjian
Mar 27, 2012
Because of the treatment that I get at this dealership by Mr. Trusio, I have purchased two HYUNDAI during past 3 months through him and I will by my 3rd. car from him within next 2 months.We honest man and you feel relaxed when negotiating with him.a man that you can trust doing business him and this dealership.Truly number one
Jehling
Mar 27, 2012
This dealer and particularly our salesman , Whitman Hillier , made buying a used car a easy experience . Believe it or not this was my first time buying a used car in 30 years . I had my teenage daughters with me and they couldnt believe what an easy process it was . Thanks to Wayne Hyundai . I would definitely reccomend this dealership.
Joenino611
Mar 26, 2012
Excellent... Mark was very helpful while assisting my fiance and I. He help negotiate the best and affordable solution to my situation. I definitely recommend cut buyers to call him. I will definitely look foward to working with him again in the future
Glasgow36
Mar 24, 2012
Brian Tota was the most thorough salesperson to deal with that we have met. He took an inordinate amount of time to answer each and every question we had about the Sonata Hybrid (and there were many). His explanations were clear and concise. He even came in on his day off to make sure that everything was in order when we picked up the car. We really appreciated his professionalism and concern. We would recommend him and the dealership to anyone who was interested in a Hyundai.
kyoon0524
Mar 23, 2012
John Trusion was was very porfessional knowlegable about the features of the car I was interested in. Even though it was a long process John made sure I was comfortable and satisifed with his service.
pfk015
Mar 21, 2012
Salesman was friendly, helpful and a pleasure to work with. Everything was done in a professional and efficient manner. I feel I was treated fairly and received a good deal on my purchase.
gailtoby
Mar 20, 2012
The visit and sale were excellent. No pressure, just laid out the pricing and worked to make sure we understood the terms and conditions and the price worked for us. They made it very comfortable and Brian was excellent. He has continued to be helpful during a couple of post sale visits to ask questions...he was there to explain. He also took us through an explanation of the vehicle, spending over half an hour in going over the car with us.
Kimh213
Mar 19, 2012
Very easy to deal with. I have bought a few cars from this dealer in past , mark made this an even better experience than last time
Marla111
Mar 10, 2012
Brian was the best salesman I have ever had in dealing with cars. I normally have found it to be extremely stressful and not a great experience but Brian was so easy to talk to and he listened to my needs and concerns about leasing or buying. I would reccomend anyone to use him and have the same great experience. I love my new Sonata!The price, customer service, friendliness quality of work, and most of all overall experience will bring me back in 3 yrs to start with another car.
alsun1
Mar 7, 2012
I worked with Brian Tota who assisted me in getting the best deal for my trade-in. Brian is knowledgeable and low-key and fuly understood my objective. I enjoyed working with him and will return when I am ready to purchase another vehicle.
raymar
Mar 1, 2012
Had a great experience at this dealer. Worked with Brian Tota who made sure that I was happy with the final price of the new car. Explained everything and answered all my questions and demonstrated everything on the new car. Would hughly recommend this dealer.
sheks
Feb 29, 2012
Wittman was very helpful and went out of his way to make this as easy as possible for us. We are very busy and did not have much time to complete this deal and could not have done it without Wittman going above and beyond what we would expect.
ic
Feb 29, 2012
Whit was a pleasure to work with. He seem very professional and knowledgeable. He even gave my wife and I a box of chocolate as a parting gift. I would definitely recommend Whit to any of my family, friends, and colleagues who are in the market to buy a Hyundai. Thank you Whit - you're the best!
Orisia
Feb 29, 2012
My experience with Wayne Hyundai was a great one. Everyone in there was so very helpful to me during my time of purchase. My salesman Brian Tota, was very knowledgeable of the product and was a great help when I decided I wanted to lease a 2012 Tucson from Wayne Hyundai. Brian went out of his way to make sure that I was getting a great deal on my new truck (which I love). Brian was very honest, helpful, and accommodating throughout the whole process. I would highly recommend Wayne Hyundai to all of my friends and family! It truly is a great place!
Addys
Feb 26, 2012
We walked into the dealership and immediately were greeted by Brian Tota's friendly face! We explained our needs and Brian understood, and took care of what we were looking for. The deal was smooth and not stressful, walked out with 2 vehicles, one for our daughter and one for us!!!! Thanks to Brian, Joe, and Gary, we are satisfied customers and are very appreciative of how they took care of us!
BoontonEZ3
Feb 25, 2012
I came to this dealer a few weeks ago pricing out the Sante Fe.I told Whitman that I was in the market and did not want to make any hasty decisions at that tme. Got my price and left.Went to other dealers and and got nothing but pressure to buy NOW!!!Came back to wayne auto mall, a few weeks later, and had no pressure at all. The price was right for me,maybe I could of found a better price some where else but I don't need the b--- s--- that other dealers hand out. Thanks alot, I'm verry happy with the deal I got!!!
Clca1117
Feb 25, 2012
Was told I couldn't test drive a vehicle unless I planned to buy that day. Felt very rushed and I welcomed. Not given a good price either. Bad dealership.
caseyo
Feb 24, 2012
Everyone at Wayne Hyundai was very friendly and professional. They made the stress of buying a new car a lot easier. Mark was extremely helpful and patient. He is the anti-salesman salesman; he felt more like a friend giving genuine advice than someone trying to score a big sale. Trusting him made it possible to make all the necessary decisions in a short time without second guessing myself and the dealers motives. I also wouldnt hesitate to bug him or anyone else at Wayne Hyundai in the future if I had any type of question on my car.
mmccullough
Feb 24, 2012
Went Hyundai dealer after negative experience down the stree. Brian was very welcoming and honest on his product vs the previous dealer who bashed other products. It was later in the evening when we arrived at the dealer and never felt rushed or pressured.
zacd0269
Feb 24, 2012
Whit was very knowledgeable about the Hyundai Sonata and was able to contrast the differences between the models. He was able to help us to make a sensible decision for the present and future. Also, since we were down to 1 car at the time, Whit picked me up at the house and brought me to the dealership to pick up our car. Thanks Whit.
debrakeenan
Feb 23, 2012
Whitman was great. Polite, knowledgeable and went out of his way to make us feel comfortable. He picked me up at my house because my husband had to work late the day the car was ready to be picked up. That was really fantastic!!
tv022112
Feb 22, 2012
Looking for just a good dealership, Wayne Hyundai is a welcome experience when it comes to dealing with car dealerships. The most impressive is the salesman spent about a good 1/2 hour explaining all the features before my 17 yr. old drove out of the lot. Would highly recommend. Thank you Whitman.....
sharonmarie
Feb 21, 2012
This car shopping experience was the most pleasant one I have had. Whitman was knowledgeable and courteous. He informed us of a scheduling change the evening we picked up the car so we didn't need to wait longer than possible. He took the necessary time to explain everything to us also. I would recommend him to anyone interested in buying a Hyundai.
stephanieg
Feb 21, 2012
John was very personable and knowledgeable about the cars. He was patient with me while explaining all of the features, and he was very thorough. He even had to help me find a good reliable car insurance company and set it up for me! Therefore, I was able to drive the car off of the lot that day, despite having to stay way beyond business hours! John found me the best deal for a sporty, sleek, reliable car that gave me the most bang for my buck! I would definitely recommend this dealer to all of my family and friends. I am one satisfied customer!Thank you John Trusio and Wayne Auto Mall Hyundai!
Lisa.Curcio
Feb 21, 2012
Mark is a great salesman. He was very easy to work with and made the experience that much better. He helped us figure out what we wanted and made the price very reasonable.
RPorcella523
Feb 20, 2012
I leased a 2012 Hyundai Sonata from Brian Tota back in August 2011. He took very good care of me and gave me the best possible deal he could. He ansered all of my questions thoroughly and was very patient with me. He had me processed and driving my new car home in no time. He even took the time to sit in the car and explain to me and my wife how everything worked. What an all around pleasant experience. I loved the sales experience and car itself so much I just returned today (February 20, 2012) to lease another 2012 Hyundai Sonata. Now me and my wife both have cars that we love thanks to Brian Tota and Wayne Hyundai. Thank You.
softball1315
Feb 19, 2012
Whitman was very helpful in my purchase of the Hyundai Elantra and made the experience as painless as possible. He answered all of my questions and got me the car I wanted.
bi04086
Feb 18, 2012
Did not expect to close on deal on my first visit but because of John Triosi friendliness and taking what I had from another dealer and finding a way to beat it.
r0bertaro
Feb 16, 2012
Employees of the dealership were very friendly and knowledgeable. They gave me a good price and accepted my trade-in for a good price. Overall experience was very good.
snowman3559
Feb 16, 2012
I hate the buying process of a new car,and have had bad experiences in the past.I was pleasantly suprised this time Mark was very helpful,and moved the process forward without beinb pushy.GREAT CUSTOMER SERVICE,and would definitely work with him again.
rfech
Feb 15, 2012
I hate the car buying/leasing process, and have had bad experiences in the past. I was surprised when, this time, the experience was actually pleasant. Whitman was helpful, knowledgeable, and drove the process forward without being pushy. Great price, great customer service...worked hard to find me the color I wanted in a timely manner. Would definitely work with him again.
bitmobruce
Feb 14, 2012
The purchase process was quick and painless. Only one small problem. Pick up of the car was delayed one day by sick (overbooked?) financial agent. Everything else was fine.
karyncohen
Feb 11, 2012
Whitman was helpful without being pushy. I am happy with the service and very happy with his follow up. I had checked out other dealers in the area and I was pleasantly surprised at how comfortable I felt.
wskipjanet
Feb 8, 2012
My experience at Wayne Hyundai was great! I was on line the night before and spoke to Ariel and when I got to the dealership the next morning, she introduced me to Whitman. He knew I wanted a test drive which we did immediately and I appreciated that because I didn't have a lot of time to waste. He was thorough with his answers to my questions and he helped get me a decent trad in price for my car. He followed up with phone calls and made sure I knew about the service schedule for the car. I felt very comfortable that I had all the info I would need. I am very happy with my Elantra, thank you Whitman.
Kid
Feb 6, 2012
We haven't had a car payment in 20yrs, Whittman helped us get the monthly payments that are easy on the pocketbook. Its only been a week but, I love driving my Santefe. the ride is very smooth. I didn't expect as much power from a 4 cylinder but its awsome.
myrtle69
Feb 4, 2012
I was very pleased with the Sonata Limited test drive. Two reasons why I purchased this car, my wife loved the Sonata Limited and Kevin was wonderful on making many changes on all three Sonata my wife had her eyes on.
pmais55
Jan 31, 2012
John was very enthusiastic, but gave us the room we needed to make our choice feel like it was not pressured. We would be happy dealing with John in the future
malinowm
Jan 25, 2012
The Preface: I don't think that I could have had a better person to sell/lease me a vehicle than John Trusio. Every dealership should have 10 of him.The Story:I told my colleague I needed to get a new car and he said that I should accept the fact that I'm going to get ripped off and its my job to reduce how bad the end result actually is.When I walked in I saw an open floor and with a full sales staff and I though here we go again. John introduced himself and we sat down to talk about my car needs. He listened to what I said and really helped me identify what I need vs what I want. We discussed how various options and purchase/lease terms would effect my bottom line.He is not pushy and made the process fun. He was willing to discuss all aspects of the deal and didn't dress-up fees and other cost-related items. He is very straight forward and approachable. Also, if he didn't know the answer to a question, he sought the answer and came back to the table (the same goes for over the phone). In closing, I visited several other dealerships before going to Wayne Hyundai. It was a good and bad move. The good part is that I was educated and had knew terms I was willing to accept. The bad part is that I nearly didn't bother going because I was so frustrated by my experiences at Ford and Honda in Fairfield and Hyundai in Denville that I nearly accepted the idea that the process is painful, stressful, and a rip-off.In the end, I leased a Sonata at a price I thought was very reasonable. I enjoyed the experience so much that I thought about trying to work there part time - and I'm far from a sales-oriented person. With John T., you hope he never retires because every few years I'm going to hope that he can help me out again.
ZCar
Jan 25, 2012
What a refreshing change from other car dealers I've been to. He took the time to explain to me the various options I was considering and how I could be comfortable making my decision was the best one I could make. Although I have started seeing a lot more Hyundais on the road lately I was not familiar with all of the models and he took the time to explain the differences to me. I would definitely come back when the lease on my current car expires to see him about getting a Sonata.
richgrzenia
Jan 24, 2012
Mark was very helpful in guiding us through the leasing process, and showing all features of my new Sonata.Price was exactly what was quoted,and I am happy with my new car.
pardner
Jan 24, 2012
I came in looking for a new car and met Whitman who was extremely helpful and friendly. I plan to revisit with my wife so we can decide on the Sonata or the Elantra and will only do so with Whitman even if he does not give me the box of chocaltes that he promised me.
Cliff429
Jan 23, 2012
I am extremely happy with my recent experience at Wayne Hyundai. My sales rep, Brian Tota, was very helpful. He was very knowledgable and explained all of the features of my Sonata very clearly. He made this purchase very easy. I have already recommended to my brother that he give Brian a call when his lease is up, and I will definitely come back when I am ready for another new car. Thank You!!!
rklein97
Jan 23, 2012
Brian Tota was very accommodating to trying to suit my needs and was very knowledgeable. When all was said and done, I felt comfortable with my purchase from him and still do to this day. The next time I need a car, I would go out of my way to see Brian again.
tlynaugh
Jan 23, 2012
I have been shopping for a new car for a couple months now. Hyundai was honestly low on my list but that changed after my experience with Brian Tota at Wayne Hyundai. He is without question the most honest and knowledgable auto salesperson that I have ever dealt with. I am convinced that Hyundai is the right vehicle for my family and I have already recommended Brian to both my parents and my siblings.
Thunder57
Jan 21, 2012
I was in the market for a Sonata and had a bad experience at the Hyundai dealership in Paramus so I went to Wayne and was greeted my Brian Tota who helped me select a car and treated me much better than I was treated at the other dealer. It was quick, easy and I got a deal that was more than fair and I have already recommended him to others as I was very pleased with the outcome
billheyer
Jan 21, 2012
I don't usually write reviews, but I felt compelled to do so after such a pleasurable experience with Brian Tota when purchasing my new Hyundai. This gentleman has a great knowledge of the cars who also made everything so easy for us to make the deal happen. He went out of his way to make us feel comfortable throughout the process that I would only consider him the next time I am looking for a car. Highly recommend you go see Brian!
denod1
Jan 21, 2012
I have begun to hear good things about the new Hyundai. My wife and I leased a Hyundai when they first came out (her lease number was 00000021)and it was a little rough. So now it is time for me to get a new car and I wanted to look at Hyundai. We met with Brian Tota and he was extremely friendly and helpful. He explained all the differences between the "old" Hyundai and the "new' Hyundai and did a great job explaining (not over selling). Overall it was great experience, and Brian was great to work with. I am looking forward to going back and getting my new Hyundai from Wayne Hyundai and Brian Tota!
lilschaefer88
Jan 21, 2012
I just went to hyundai on 23 and the service was terrific!! i went with my friends he was honest and trustworthy! i would defiantly recommend the dealership to everyone! They did a outstanding job in helping to assist me with a trade in!
Philliesfan5
Jan 21, 2012
I had a great experience with Brian Tota. He was very knowledgeable and very pleasant to work with. He made me feel comfortable and I felt like I could ask him anything. He took the time to answer all my questions. I would definitely recommend Brian to anyone looking to buy a car. You surely will not be disappointed. He is awesome!!
JMR1970
Jan 20, 2012
I recently purchased a Sonata back a couple of weeks ago. Brian was extremley helpful and knowledgeable about the product. I would recommend him to anyone who was looking to purchase a new car.
skeets44
Jan 20, 2012
Brian was a great help in picking out our new Sonata. He was knowledgable and i was thankful to have someone help our family in picking out our new car. I would recomnd him highly if you are looking for a new car.. Thank you
yc-easy
Jan 19, 2012
So when John was first assigned to me, he reminded me of creed from the tv show 'the office' He's not as weird as the character, but he does have a sense of humor. I probably wasn't the best customer, having done a lot of research and this being my first time buying a car, so asking a lot of questions. John was helpful throughout the entire process. Offering to get back to me when he didn't have the answers, working with me to make sure that I felt comfortable with the process. He worked extra hard for me the day that I picked up the car, while tending to other customers as well as my paperwork took a while. I got a fair price for the car, and overall John seems like a stand up dude through and through.
fandf6305
Jan 17, 2012
Pleasurable person to deal with and made the deal easily. Asked for changes and they were made. Car was ready when promised. Would do business with dealer again.
garyglynn
Jan 17, 2012
Hi, I was looking to lease a Hyundai Sonata when I started but ending up buying one. The car was for my wife so we had discussed what kind of Sonata to get and I went shopping without her (cant bring her when I go car shopping). I called 2 other dealers and felt pressured before I even got there but I thought they had the better deals. I went to the Wayne dealership and walked around the Lot and found a car that was what I was looking for, a 2t dark blue. I saw salemen walking around the lot and they all said hi but let me do my window shopping without getting in the way- a huge plus. I hate when you pull into a dealership and the sales people swarm, total turn off. I walked inside and met Whitman. I told him my situation and what I wanted to trade in and what I wanted to spend. He expalined to me the 2 scenarios of leaein and buying and then I decided to buy. We went back and forth with price until we came to a good price for both of us, but it wasn't a deal that if I didnt accept today I would not get like many other car buying experiences have been and I have walked out from. Whitman had to go as far as call the owner to make sure he could get me the deal I wanted which was pretty cool. I had the title of my trade in with me so I was serious about buying, had done my home work on prices, wasn't pressured and ended up driving home a car for my wife in about a total time of 2-3 hours. There was no last minute costs, no surprises-a good deal that was confirmed with a hand shake and then was the same # when it hit paper. Great dealership but the saleman was the reason I bought there and would send any one there as well.
pshin86
Jan 17, 2012
Whitman is the best salesman at Wayne Hyundai. He was friendly and gave a great deal we couldn't match anywhere else. Would definitely recommend this dealership and specifically Whitman to others.
ntanis
Jan 16, 2012
I went in browsing but had done research on both the Elantra and Sonata. I was looking for a new car to lease or to buy for the spring but decided to test drive both cars and discuss the possibility of buying or leasing that day. The staff was friendly and Kevin was extremely helpful and answered many of my questions. This was the first time that I have gone looking for a car independently and was made to feel at ease. Kevin was easy to talk with and took the time to answer my questions and more.I was pleased with the test drive and when we began talking about buying or leasing I was offered a good deal and then I asked to trade in my vehicle so that I could lease the car that day. It happened and I was pleased.
Annette lisa
Jan 14, 2012
Whitman was very helpful, very stressful as a women buying a new car. I was very comfortable with Whitman that meant a lot in my decision making when purchasing my new tuson.
jj2drive
Jan 9, 2012
Kevin has been on the lookout for a Veloster for me for two months. He called me 1 day before the car was received at the dealer. When I arrived, he came out to greet me (by name). He explained all of the details about the car and knew the answer about each of my questions. Over a cup of coffee he set up my Blue Link Account (on line).For the optional service and insurance plans he informed me what I was responsible for in the event I declined the coverage. The sales people at the dealership all has frientdly smiles and conversed with me often. I left having a feeling that I met new friends.
PatBrady
Jan 8, 2012
Whittman Hillier was our salesperson - he was attentive and really put us at ease with his knowledge of the Sonata we were interested in. We felt from the start that he had our best interest in mind and because of that we purchased our car.Thank you Whittman!!!!
carrione
Jan 7, 2012
We enjoyed the friendliness and conversation with Kevin. We came in as "educated consumers" in looking to buy a new car.We were quite honest with Kevin and felt he was honest with us.We felt comfortable in making this deal thru Kevin and Hyundai ofWayne,NJ.
mcurry
Jan 4, 2012
Very professional and friendly the best sales person that I ever had. I would highy recommend Whitman to any one who would need to buy a car. Showed me all the inside of the car and help me setup my Blue tooth. Plus got a box of candy...LOL
gvacmoe
Jan 3, 2012
Whittman was the best. Went totally out of his way to make the sale. Very friendly and easy to deal with. Never rushed or pressured the sale. Would recommend whittman to everyone.
zekesmythe
Jan 3, 2012
Terrific experience purchasing a car and working with Whitman. I would recommend Wayne Hyundai and Whitman to my friends. I'm very happy with the car and glad that I chose Wayne Hyundai.
amodio
Dec 30, 2011
very professional and friendly the best sales person that I ever met,if I would ever need another car I would definely ask for mr.Whittman.
blanger
Dec 28, 2011
Mark was extremely knowledgeable and helpful. He was also very patient with me, since I had many questions regarding the full line of Sonata's. He helped me get a very fair price, and worked very hard so that I could leave with a new vehicle the very same day.
Sfg218
Dec 26, 2011
Very friendly. Good customer service. Very familiar with inventory and features of various models. Vert accommodating in terms of time taken to deliver the vehicle. New were pressed for time and everything was done in a smooth and expeditious manner.
jmsrt73
Dec 21, 2011
I had a terrific experience at Wayne Automall Hyundai. My salesman, John Trusio , was professional and honest and a very funny guy. I felt at ease with him at once. He answered all my questions was helpful in every way. It was a pleasure doing business in the dealership. Everyone was pleasant and helpful to me. They certainly deserve the great rating I have given, and I will recommend Wayne Automall and John Trusio to my friends. I bought my last Hyundai at the Paramus dealership and will never go back there. I am now a Wayne Hyundai customer. Janet Sheppard
papper
Dec 21, 2011
great salesmen....no b/s....we got right to the point and he sold me a car....unlike my experience in Paramus.....(other sales people were there to help me on John's day off.....great dealership...
defranc
Dec 20, 2011
Whitman is a friendly, approachable and very accommodating person. As a salesman, he is very knowledgeable about Hyundai Sonata which is the car I bought. He explained everything about the car, the functions of the accessories inside the car and how to get the best performance out of the car. The car is performing very well so far.
fox55
Dec 17, 2011
my overall experience was pleasant and efficient.I had to work that day and did most of the work over the phone. when i got to the dealer their were no games played and what was discussed on the phone was the deal i got.Buying a car should always be this easy.
jim
Dec 15, 2011
I helped my sister buy a car from Whitman, I was making sure she wasn't being taken advantage of. I met Whitman and liked him immediately, he gained my trust,and did what he said he was going to do. Explained everything in detail to my sister. She loves the car and remains a faithful fan of Wayne Hyundai. He even threw in a box of Whitman chocolates before she drove off the lot in her new car. Thank you Whitman for a job well done
joegui68
Dec 14, 2011
John was very helpful and honest. He continues to go out of his way to assist even many months after the sale. Hyundai's committment to customer service is reflected in John's demeanor and willingness to be there for the customer. AAA all the way. Thanks!!!
migblock
Dec 14, 2011
My salesperson was very pleasant, accommodating and friendly. He did not use any high pressure tactics and I would definitely recommend him very highly. He was quite knowledgeable about the car.
bigkel
Dec 12, 2011
Whittman was a great salesman. He was a pleasure to buy a car from..He explained all the feartures of the car and even set up my bluetooth.
nrdfrsr
Dec 10, 2011
Mark was a pleasure to work with. He was responsive to our requirements and honorable to work with. I would not hesitate to recommend both Mark and the dealership to friends and family
blukasik
Dec 9, 2011
Great purchase experience! Courteous service. A pleasure to work with. Whitman is a great person to work with. I am very pleased with my new Hyundai and the whole experience.
adriacosta81
Dec 8, 2011
This was my first time ever buying a car and I wasnt really sure what to expect, but I must say the service at Wayne Hyundai was AMAZING!!! They were all extremely helpful and really went out of their ways to make sure every need was met and that I was able to drive off the lot with a great vehicle. Mark was one of the friendliest and most helpful sales person I have ever had to deal with and I must say that is was my pleasure. I would definetly recommend this deal to anyone that is looking to purchase a new or used vehicle.
aligotti89
Dec 8, 2011
He was extremely polite, helpful, and a remarkably wonderful person in general! I would definitely recommend him to my friends and family, and I would certainly return to him in the future!
Steve NOH
Dec 8, 2011
He is very kind so I had comfortable shopping for any type car.I had test drive several times of santafe and finally I got best choose my santafe.
jacquelynnejane
Dec 7, 2011
My experience with Wayne Hyundai was optimal. I was, at first, quite nervous and skeptical about making my first automobile purchase. I had done quite a bit of research and also visited different dealerships which I was displeased with. Upon my arrival at Wayne Hyundai, I was greeted warmly and although business was booming that day, I was kept up to date and asked frequently if I needed anything by the receptionist. Brian Tota was my salesman which further enhanced my experience. Brian is an overall pleasant guy and was very patient with me. Being that it was my first buy, Brian took the time to truly outline everything and make it extremely easy for me to understand. The whole experience and process was turn key and that was in part made possible by Brian's efforts, but also the dealership as whole. I would absolutely recommend Wayne Hyundai to anyone for their exceptional service!
paul pelka
Dec 7, 2011
Upon arrival at the dealership I was apprehensive and nervous about the idea of making such a big purchase. My salesman made me feel at ease I had numerous questions and the process was daunting. I'm still in the process of making my decision but rest assured I'll be back to your dealership.
FATGENESIS
Dec 5, 2011
We walked in thinking we were going to talk to & deal with Nari who we dealt with over the phone/internet, but Mark was our saleperson and what a good experience.What a great, down to earth guy, we felt really comfortable with Mark, no uncomfortable pressures & sales tactics at all. He was very patient, pleasant and personable. We would gladly recommend others looking to buy a Hyundai to this dealership and certainly to Mark Ameri.
FrancescaFlynn
Dec 5, 2011
I had a very pleasant car-buying experience with Mark; he was helpful, patient, informative and funny(important!). I really felt that he wanted me to be happy with the car I got, he never rushed me and he made sure I was totally comfortable before he let me drive it home. It was a pleasure dealing with him and I would definitely recommend that anyone looking to buy a car go see him.
ddjdgenesis
Dec 3, 2011
I had a very good experience with Wayne Hyundai. Having found a car I wanted on their internet page, they arranged a rapid road test and transaction with no hassles at all.
melanie5595
Dec 2, 2011
Loved the box of Whitman Chocolates from my salesman Whitman. The entire staff was very nice, esp Whitman, he made this experience very pleasant. My son will soon want to purchase a car, and we plan on coming back to see Whitman... I want to thank him for all his help.
grossopromo
Dec 1, 2011
Whitman made the car buying experience very comfortable.It was like dealing with an old friend. He is very knowledgeable, and a good listener. I appreciated his assistance and advice in helping me with my purchase.
Chloe460
Nov 28, 2011
My husband and I had a great experience with Brian Tota. We drove up from south jersey to go to this dealership. Brian was knowledge and helpful. I would recommend this dealership.
bowlerbn
Nov 25, 2011
My wife and I were very happy to be Andrew's first sale. Although he was only employed a week he did excellent. We are very haappy to now have a 2012 Sonata.
butlorr
Nov 23, 2011
Purchased a used 2011 Sonata and was very happy with Fernando. We went in on a Saturday to look around to see what they had used that we could purchase. Fernando was very helpful and knowledgeable about Hyundai cars. We did not purchase right away because we were unsure what to buy Sonata or Tuscon, so we went home to think about our decision. Went back the next Saturday and purchased a 2011 Sonata. I really appreciate when a dealer is not too pushy, and Fernando was really great, he gave us all our options on both cars and let us make the decision. Definately recommend this saleman and the dealership.
ASuppa
Nov 22, 2011
I highly recommend this dealership and especially my salesman Whitman Hillier. He has a wonderful personality and has a warmth about him that is very welcoming. It was my first time buying a new car which can be very intimidating, but Whitman made me feel very comfortable. I felt that I could trust him. I also felt very comfortable asking questions. He was very knowledgeable about the vehicle that I wanted and very capable of answering my questions. I purchased my first new car, a Hyundai Elantra without any problems. I would highly recommend this dealership and my salesman, Whitman Hillier. I love my Hyundai Elantra. Review By: Angela Suppa, Fairfield, NJ
bsanta
Nov 22, 2011
I was in the market to downsize from an SUV to a smaller more fuel-efficient car. I walked into this dealership and was greeted warmly. Got to test-drive the car I wanted immediately, and within 30 minutes had the deal I wanted. Easy and hassle-free. Whitman was friendly, honest and knowledgable about the car I wanted. I would highly recommend this dealership, and Whitman in particular.
sedikun
Nov 20, 2011
Whitman Hillier was a great salesman. I was in great need of a vehicle since my SUV was totaled during the late October snowstorm. I had a 2008 RAV-4 and was thinking about getting another one. When I walked into the Toyota dealer, I was so put off by the salesman that I walked out and knew I'd never buy a car there. In complete contrast to this experience, I walked into Wayne Automall Hyundai and had the great fortune of talking to Whitman as my salesman. He was the best and made buying the car a breeze. I had a new 2012 Sante Fe quickly. I love the car and the whole buying experience and have already recommended them.
artreisel
Nov 19, 2011
Mark was very patient and informative, and satisfactorily handled our pricing questions, as well as taking as much time as necessary to explain different functions in driving and understanding the dashboard info.
philschneider
Nov 16, 2011
From start to finish the process was great and so was the experience. From speaking on the phone with Paige to dealing with my salesman Mark, and the rest of the team I could not have had a better buying experience. There was no high pressure tactics, and they gave me the best possible deal they could. thanksPhil Schneider
Ted Breg
Nov 16, 2011
I wou;ld rate this service as bad at best. My windsheild washer fluid tank was cracked in an accident. During the snowstorm the salt accumulated on the window. I got home and took glass cleaner and washed the window with a wipere and later towel. Terrible scratches formed which should not have happened. Also scratches on driver's door window from straight up and down opening. I was told that Hyundai USA would not approve because of "outside influences. When I called Hyundai they I was told the dealer makes the decision. Basically both are blaming the other. The body shop I used to repair the car said the glass is defective. I feel the same.Also when I purchased the car they tried to sneak in the $300. option for etching the Vin# on the glass windows. This is done at the factory. It was not untill I thratened to cancel that the backed off. Then they pleaded with me to give them all top rating on the survey. I thought this was strange. I am 79 years old and I never had a window sctatch!!! NEVER!!!!
kkrieger
Nov 15, 2011
To the team; Great professionalism,took excessive time to explain everything and were very accommodating. We appreciated your help as now we know how to use all the great features that come with this car. Thank you all.
KKrafft
Nov 10, 2011
After my car was totaled I knew I wanted a safe, reliable, used car without many miles and a good warranty. Thus, I knew I wanted a Hyundai. What I didn't expect was how helpful Fernando would be in helping me secure the car I wanted, at a price I couldn't compare. He was an active listener and was able to match me with the right car. He went above and beyond to secure all the necessary paperwork I needed so when I came to pick the car up all I had to do was sign a few papers. In fact, he even sat in the car and connected my phone to the Bluetooth to save me the hassle of trying to figure that out on my own. Overall, I felt comfortable and supported during this purchase--a welcome change from the aggressive sales pitches I've come to expect when buying a car. I absolutely recommend this dealership.
Martinizq
Nov 9, 2011
After visiting many dealerships, Mark Ameri, the salesperson who helped me get my dream car was the most knowledgeable and understanding person in this field. Even after selling me my car, he's been on-top of things, therefore it's only fair that I give such good recommendations to his dealership and him.
marinacolonslp
Nov 8, 2011
I went to 5 hyundai dealerships while shopping for a Sonata. Wayne hyundai was the best of the 5 largely because of Mark Ameri. It was a pleasurable experience dealing with him because I felt like I was being taken care of. He was knowledgeable and patient with me.
smellor
Nov 8, 2011
This dealership has the capability of being a great one, it justs needs salesforce to stay and be familiar with the vehicles so questions can be answered with knowledge. The turnover in this dealership doesn't show stability. However with that said, I would still purchase because its convenient and the closest dealership around. I would also like my own service center and not share with mazda.
Derektlittle
Nov 5, 2011
Mark was awesome. Glad I had the pleasure to work with him. Got me the car I wanted at the perfect price for me with a very relaxed attitude. I would recommend him and this dealership to anyone who needed a car.
Donna84
Nov 5, 2011
I just leased a car from Brian Tota, and it was a real pleasure working with him. I never thought I'd say that about a car salesperson but it's the truth! I had a terrible experience at Hyundai of Rt. 4 in Paramus (it was the typical sleazy sales tactics) but decided to give Wayne a try since I loved the Elantra so much. Brian was friendly and helpful, but not at all pushy. We went for a REAL test drive, where I got to see the car perform for more than the 1/8th of a mile drive I had at the Rt 4 dealer. When it was time to talk numbers, he was willing to match the best deal I had negotiated, after lengthy research. When it turned out that they didn't have that car (the GLS) in any color I liked, he offered me the Limited edition at an amazing price. He wasn't pushy and there were no games. I was afraid they might try to put in hidden fees when it was time to sign, but that concern was entirely unfounded; it was easy, transparent, and stress-free. I'm so pleased with my new car and with the experience, and I enthusiastically recommend Wayne Hyundai!
smorelli
Nov 3, 2011
salesmen were very good. I have already referred people to my salesman Whitman Hillier. I have been to other dealers in the area and just did not feel comfortable. I already had to have my car fixed because of the air conditioner was clogged and there was 3 inches of water on the passengers side. However I was not happy but Mr. Hillier got in touch with repair for me. They fixed the problem and were very fast and fixed it well. Things sometimes do happen with a car but the service was great and they reassured me that it will not happen again and it is now fixed.
robertkievit
Nov 1, 2011
Kevin was very professional easy to work with, showed excellent salesmanship. No pressure, very informative. Expalined every detail of the car we were interested in purchasing. Very happy with our purchase. Able to take possession same day of purchase! Unbelievable!!
ashleo150
Nov 1, 2011
Kevin Dean Was very professional and one of the best sales men there i recommend him if you are looking for a hyundai. service was fast and made my purchase nice and smooth thank you kevin!
Dana Dreier
Oct 30, 2011
I had worked with your Sales Associate Kevin Dean. He was courteous, knew exactly what he was talking about, and knew the car well. Hopefully I should be buying my car after the new year, and having Kevin Dean as my sales person. Thank you Kevin, and Wayne Hyundai
marinabello
Oct 29, 2011
Kevin was a great salesman. He went out of his way to make the experience a great one.He was fun and educational at the same time. Kevin took charge in a non aggressive manner. I find this a great quality in a salesman. I will buy a car from Kevin once the time is right as well as refer friends to Kevin.
evalk
Oct 27, 2011
Kevin is a patient and knowledgeable salesman. He was very excited about selling us our new car (this is our first car together). In addition we found the staff was courteous and helpful. We would highly recommend this dealership to friends and family.
cherylannspringmeyer
Oct 25, 2011
I would reccomend this dealership and already have and I only bought the car last night. I could not have asked for a more attentive yet not pushy atmosphere. They listened to what you had to say and never once made you feel like they were not working with you to make a sales that would benefit both parties.. It definitely rates a 5 for not only was the salesman terrific so was the manager and internet sales person. When they quoted what would occur they stuck to it.It was apleasnt buying experience. Cheryl Glogovsky
milesdamit
Oct 20, 2011
In a time when the words "customer service and "professionalism" don't seem to exist anymore, I found both at Wayne Hyundai. The representative who renewed my faith was Mr. Hillier. I brought my wife with me who tends to be very particular, and even she was impressed. "Whit" took the time to explain and answer any questions my wife and I had about the vehicle without the high pressure tactics that we consumers hear about. By the time we shook hands on the deal, I was satisfied that I was treated with respect and obtained the best, fair price for my vehicle. Whit understands how to speak to people and make them feel at home. If you are seriously in the market for quality, reliable vehicles and quality customer service, take a ride over to Wayne Hyundai. Ask for Whit.
markgjr
Oct 19, 2011
Fernando was very patient with me. He was very friendly. I had never purchased a new car before and Fernando helped me out with what i did not understand. He wanted to make sure that i was satisfied with the price and the car that i bought. I would definitely go back to the Hyundai dealership in the future and would recomend it to anyone who would be interested in buying a Hyundai to go there, and tell them to speak to Fernando he will take care of you and help you find a car that is right for you.
carmela7802
Oct 18, 2011
I was able to make a mature decision that I need to save a little more in order to meet the price I need to have. Salesperson was very knowledgeable.
eggthe2nd
Oct 18, 2011
Excellent service! Kevin answered every single question I had about the vehicle, pricing, and all the other extra fees. I really LOVE my new car!
lchilenski
Oct 17, 2011
the salesman i dealt with, kevin dean, is not only very knowledgable about the hyundai product line, he is also very nice, friendly and genuine. he has made the new car process buying a lot less scary and has assisted me by letting me know how this dealership and hyundai can assist me in the future with warranites, service, etc. i have recommended kevin to a few of my friends who are looking to buy a new car in the next few months. i would recommend wayne hyundai and kevin dean to all of my friends and family when looking to purchase a car!
Luc1med
Oct 17, 2011
Kevin Dean's outstanding customer service personality made the sales experience superior on every level. There was no uncomfortable pressure normally felt by customers on a car lot. Kevin was honest yet highlighted the reasons to purchase a Hyundai from Wayne Hyundai as opposed to every other car dealer along the 23 corridor. It's nice to know there are still honest, genuine sales personnel in the field. Kevin is a real gem and an outstanding professional.
New Jersey Buyer
Oct 17, 2011
Kevin was helpful, knowledgable, patient and answered all my questions. I had a lot of concerns and he was able to provide me wtih the answers I needed and actually answered questions i didn't even know I had! He is an outstanding salesman.
Petrakian
Oct 17, 2011
I was looking to buy my daughter a new reasonable car. We worked with Kevin Dean. He made the process smooth and easy. He was knowledgeable and was able to help get my daughter the perfect car. Thank you Kevin!
RussYerian
Oct 17, 2011
Very nice, Thank you, Kevin explained everything in detail we feel he went the extra mile to make us happy and comfortable during our visit.
rudyrfd
Oct 15, 2011
I had the best experience working with John. Because of him, i will always see him first before my next purchase. He really seem to care about my needs and concerns.
Jack N.
Oct 15, 2011
I brought my mother in to buy the Sonata, our salesman was Kevin Dean. He was very helpful but my brother talked my mother in to a different brand. He's paying for the car so me and my mother didn't have much choice.My lease is up in 18months, at which time I will be in to purchase my next car from Kevin Dean and the Wayne Hyundai.
Haledon Jim
Oct 14, 2011
I had a very good experience with my salesman Whittman who took the time to hear what I was looking for in a new car then He made his knowledge and experience take over to show me the kind of car that best fit my needs. We took the cars that I wanted to see for test drives and then He helped me make a good choice that fit me . My over all time was a good experence at the dealership. We finished the day with me going home with a new car that was my choice and color . SO thanks to Whittman and the Wayne Hyundai dealership I hope that this will lead to a long and friendly experience for years !!! Lets hope that the services times are aas rewarding as the buying one was for me ..I would tell any one who asked me about my car where and to whom to speak if they were looking to replace their cars it had been one of the best days I had
Eltz
Oct 13, 2011
The dealership is in a convenient location so itis easy to get to. Kevin Dean who was our salesperson at the dealership was amazing. He knew everything about the vehicle and greatly impressed us with his knowledge and friendliness. I would recommend Kevin as one of the best salespeople that I have been to. After we decided on which car we wanted, he sat us down and explained everything about the car. When we left there we knew all about the features. (Good job Kevin).
KMS4CARS
Sep 17, 2011
Kevin Dean was the consummate professional salesman.He was knowlegeable, courteous, a great listener and hit it out of the ballpark in every area.He made the car purchasing process easy because he was attentive to all our needs. He located the exact car that we wanted and was nice enough to go himself over 249 miles in Pennsylvania to pick it up and drive it all the back for us. His rating sa a salesman from 1 to 10 would be a 11. To us Kevin is a superstar and we will highly recommend him and his dealership to all our family and friends.
tmulligan59
Aug 22, 2011
Whittman was a great salesperson.Each time we showed up without an appointment we were never made to feel it was a bad time.He always gave us time, even if he was with another customer.We would recommend Whittman to other friends and family.
mare45
Aug 16, 2011
I went to several dealers looking for a specific car where I got the run around and dealt with very unprofessional staff. Going to Wayne, I was skeptical, but hopeful. When I was driving to the dealer, I got a call from the receptionist to let me know the specific car I am interested in is still available (she promised to call me at a certain time because I was driving a long distance and didn't want to drive there only to have the car already sold that I wanted - she did exactly as she said she would, which is already putting this place ahead of the other dealers). The salesman that helped me was very professional and a pleasure to deal with. I got a great deal on my trade and on the car I wanted. I would gladly travel again to this dealer in order to avoid the games the other dealers played!
stacy28w
Aug 14, 2011
The salesmen worked with me to give me the best car for the most affordable pricing option. They gave me more than the value of my trade-in and a fantastic new vehicle.
qhapke
Jul 23, 2011
Got a truecar certificate for a 2012 gls auto with preferred package. Called and spoke to Dennis. They had a black one that had 1500 miles on it. He stated it was a demo and that they may be able to negotiate the price even more. I asked clearly, explicitly, without stuttering if there were any other fees other than those stated on the truecar price. He said No, we honor true car, we have a 400 dollar doc fee which was on the paper and the only other fees are tax, title and reg. OK!! Great, I get my family in the car, ready to do the deal. TWO HOUR DRIVE. Now mind you, I was already approved at 6.9% for 72 months through USAA. we get there and wait. Finally, salesman starts to help us. Car came back from a test drive. He stated we should get the financial end together first to secure the car. Asked for a 500 dollar deposit, even though I was planning on driving away in it that day. Then he said they cannot honor true car because the car was USED. They wanted FULL STICKER on the car! I said ok, is it NEW or USED? how can you ask full sticker. the answer "well, it's like new". I can smell the BS. He goes to finance manager and says they will honor true car price... ok... now I'm feeling better. He runs my credit and tells me its marginal and the scenario they ran I would be looking at 10%-17% Interest. Even though I already was approved for 6.9???? really? I then asked how many points the dealer tags on top of the banks rate. "I dont know, I'm not a finance guy". my wife asked if he knew, would he tell us. "of course not" he said. ok... this is not looking good... THEN I see a 300 dollar etching fee, 99 dollar fee to run my credit. I asked how many other fees, he muttered something about 400 dollars (cant recall exact number, but I was in shock) for registration. I then told him I am a PA resident. He said oh, let me see what pennsylvania is (I have placed my credit card back in my wallet as I see he has pulled every BS trick so far and dont want him stealing anything from me). He comes back after talking to the manager again... no mention of what PA reg is, but proceeds to tell me the price will be at 18699 or something like that. That I HAVE to pay for etching. NOW... my truecar price cetificate stated $17854 plus 395 doc fee. I then get up tell him about how I did not like the deceit and lies and wished him luck. I expected to spend 18249 before tax title etc. but because they were greedy and deceptive, not a damn penny. I also have 3 other people I am ready to refer. NOT THERE!! so 4 hrs drive time in 100 deg weather. I am going to be sending letters to everyone under the sun so they can hear what a horrible experience this was... and OH! He said "Dennis was new, thats why things got screwed up"I want to see his employment history. I also want to see the proof of title transfer from that car. I dont know who is telling the truth there.
BillyGoat15
Jun 16, 2011
I shopped every dealer in the area and this dealer is by far the best. It seemed as though no dealers really had much inventory, so I wasn't able to get exactly what I wanted, but Whitman and Joe went above and beyond in trying to help me get a vehicle that met all my needs and I didn't feel as though I had to settle!
laurzee
Jun 14, 2011
I am coming off lease on a Mazda CX9. I was interested in the Sonata. My lease was with Wayne Mazda but I wasn't interested in another Mazda. Since both dealerships are the same owner someone from Mazda sent me to the Hyundai dealer and told me I could pull ahead on my lease getting out 2 months early. My Mazda is slightly over mileage so I am trying to avoid turning in my lease due to the charges. The salesman made a deal with me to buy my Mazda if I leased the Sonata. When I came in to pick up my Sonata they dicked around for over an hour before telling me that they weren't going to buy my Mazda because there was less than 120 days left in my lease. They knew how long was left in my lease when I was there the first time and made the deal. They were just hoping that I would be so excited about the new Sonata that I would cave in and lease it anyway. The Sales Manager was a complete a-hole. Thought who the heck he was - he was too busy telling us what a great guy he was rather than trying to difuse a bad situation. I will instead be buying my Mazda for the residual value whioh is a few thousand dollars less than the actual trade in value. As soon as I sign the papers I am going to drive to another dealer and sell it to them for exactly what I paid for it so that I can cut an even better deal. I have since called Wayne Mazda two times hoping to speak to someone about buying my lease but no one is calling me back. Guess the apple doesn't fall far from the tree.
bbbaaaccc
Jun 11, 2011
New purchase. Simply bitter experience. It was the third Hyundai dealership I went to and eventually purchased. Don't believe a word they tell you. They are all inflated by 50%.
Big Sid
Jun 6, 2011
Never returned phone calls although I was a willing and qualified buyer. Overall, it was a poor customer service experience. I woul not recommend this dealership to anyone.
oldcarguy
May 27, 2011
ON WED MAY 25 I CONTACTED THE INTERNET DEPT TO CHECK STOCK ON A 2011 SONATA LIMITED WITH A COLOR I WANTED I WAS TOLD IT WAS IN STOCK THE PLAN WAS TO DRIVE TO THE DEALERSHIP ON THURSDAY AM . ON WED. Eve I GOT A CALL THAT THE CAR WAS SOLD THAT AFTERNOON OK FINE AS IT IS ABOUT 1HOUR OR BETTER FROM MY HOME THURSDAY AM I RECEIVED A CALL THAT A LIMITED CAME IN THAT EVE. AT 10AM I LEFT MY HOME TO GO TO THE DEALERSHIPAND ARRIVED THERE AT 11 15AM I WAS GREETED VERY NICELY BY THE INTERNET PERSON [WHO I WONT NAME SHE WAS VERY NICE } SHE DIRECTED ME TO A SALES PERSON NAZIK COSKARA OK NO PROBLEM SO FAR NOW THE PROBLEM STARTS I MADE IT CLEAR BEFORE I CAME I DID NOT WANT A CAR WITH NAV.THIS CAR HAD NAV. PROBLEM NUMBER 1 AFTER A HOUR AND FIFTEEN MIN. DRIVE AFTER WALKING BACK AND FORTH 4 OR 5 TIMES NAZIK SAID THEY FOUND A LIMTED IN ANOTHER COLOR WITH NO NAV. OK FINE. I WAS TOLD BY THE INTERNET PERSON THEY WOULD BEAT ANY OTHER DEALERS PRICE BY 300 DOLLARS I EMAILED A COPY OF THE OTHER DEALERS QUOTE TO THEM AS PER HER REQUEST NOW THE FUN BEGINS A SALE MANGER THEN CAME OVER AND SAID HE WOULD NOT HONOR IT ALSO HE WAS YELLING AT ANOTHER CUSTOMER WHO WAS LEAVING NOT TO GO HE HAD A GOOD DEAL FOR HIM NEEDLESS TO SAY IT WAS TIME TO LEAVE UPON LEAVING i DROVE TO A DEALER 20 MIN. FROM HOME AND GOT THE CAR AND COLOR I WANTED FOR ALMOST 3000 DOLLARS LESS.A LESSON WELL LEARNED STAY AWAY FROM WAYNE HYUNDAI
MGeake
May 26, 2011
Went in with a "guaranteed" price from American Express for a Tuscon they had on the lot. It had everything I wanted except remote start, and that option is dealer installable.Saleswoman was either dense or a fraud; she kept trying to quote prices other than the Amex price. Finally went to talk with sales manager for five minutes and came back with a price for the base vehicle that was consistent with the guarantee. When I asked about the remote start, she added $450 to the price. The MSRP for that feature is $350, while the Amex guaranteed price is $316. I walked out.For a $134 rip-off attempt, they lost a $28K+ sale.
gatormom
Apr 29, 2011
We just purchased a Sonata Limited this evening. The transaction at the dealership was done very professionally. Fernando was extremely informative and helpful in his explanation of the new car. He was patient and answered all our questions in a way that was easy to understand. We would definitely recommand this dealership to people in the future. We feel Fernando was the best car salesman we have had in a long time. He is an asset to this dealership.
pk2900
Apr 9, 2011
I was just looking but ended up buying. I went there to look at used Sonatas and bought a new one. Since I just got home from the dealership minutes ago, I cannot speak about my long term relationship with Wayne Hyundai. We'll see. However, today, I had a pleasant experience. No pressure. Great terms. I think I got a good deal. I just rechecked Consumer Reports and can confirm I got a very good deal. I also must argue CR's statement about road noise. So far, not so and my ride home was 100% highway. Great trade-in on my 1999 Infiniti. Fernando was gracious and accommodating. Except for giving me the car for free, what more could I ask of a car dealership?
john1028
Apr 1, 2011
I intially wasn't looking for a new car but the pressure of my family to get new wheels under me tickled my intrest. I owned a Hyundai Elantra and after looking at the new Elantra I changed my mind. I walked into Wayne Hyundai and was immediatley greeted by the sales person Hector. We sat down and we discussed my ultimate goal. I expressed to him that I was not buying today. However, after the test drive I changed my mind. We worked out the final numbers, he gave me fair value for my trade and a great deal on his car. Two hours later I drove home with my new 2011 Elantra. The atmosphere of the dealer was very calm and relaxing. No pressure and pure friendliness. Over all, GREAT EXPERIENCE!! Thanks Wayne Hyundai!!
drewcu
Mar 27, 2011
I walked in there on a Saturday (last Saturday of March) and stood around for 2 minutes and the guy who was free to help me was sleeping! I had called earlier to arrange a test drive and the woman was very pleasant and never told me I had to be willing to buy a car in order to test drive. I spoke to John for several minutes about my interests in either the Elantra or Sonata, and then he asked me about whether I was planning to buy that day. I gave him the honest answer and he said he could only let me test drive one of the two cars for my research, so I picked the Elantra. He said he would "check" if he had any Elantra's available and he disappeared for at LEAST 10 minutes if not more. I could overhear him complaining to his buddies in the corner about how he did not want do the test drive since it was for research only and would be wasting his time. His supervisor came back and asked me bluntly if I was going to buy a car today or in the next three days, and I said no. And he said I needed to come back during the week or on a Saturday that was not at the end of the month, so I angrily got up and left.In the time he got up to complain with his buddies, he could have gone with me to test drive the car and come back and laid the foundation for a sale in the future. As it is now, I will not go back to this dealership again. I live 8 miles away and spent the 45 minutes round-trip driving to test drive a car and did not get to do that. I understand their point of view about end-of-the-month sales, but they went about telling me all the wrong way and they could have helped me in the time they were discussing the situation. The sales guy was SLEEPING when I came in so how busy could he have been?! At least he could have done something positive to help himself in the future, whereas now he has no chance!
jdelore
Feb 16, 2011
We had some trouble with this dealership and the salesman. Some big mistakes occured and we were very put out. But in the end they were commited to doing the right thing and did everything in their power to correct the mistakes and make us happy. I think that is important. hats why I am giving them a 5.
sj100
Jan 6, 2011
Stopped at this dealer on 1/4/10. Parked and began to walk around the lot. I was in the lot for over 10, possibly 15 minutes and no one greeted me. I went in the showroom thinking I'd be greeted then. After several minutes of waiting, a restroom stop, and several more minutes of waiting no one asked me if I needed any help. It should be noted there appeared to be plenty of salespeople in the showroom but no one could be bothered to even say hello. This was in the middle of the afternoon no less. A waste of a visit.
klare
Dec 15, 2010
It was a extremely frustrating experience. The manager used every possible dirty trick in selling cars. Did not honor the zag.com price and every time I thought I was close to making a deal he came back with something else. Eventually when we agreed ona price and I signed the paperwork and handed over the check he came back telling that the person who preps the car has left and I should leave a deposit and come back next day to pick the car. At this point I got disgusted and left. Also I had to wait for hours.
Carbuyer100
Dec 9, 2010
Told me price of car. Seemed to good to be true. When I went to look at car 1 hour later told me it was sold and price was only for cars in stock.. Of course no other car like this in stock. So price could not be honored. Classic bait and switch . Asked to speak to manager. Also said he could not honor quoted price. Very sleezy dealer.
jgp1979
Nov 6, 2010
i bought a new 2010 elantra a few weeks ago. Kevin Dean the salesman was excellent. everything was explained and i got an amazing price (i went to cars.com and got a price that was $3000 below MSRP b/c it was a 2010 and they had 50+ of them on the lot). i also got pre-approved with an auto loan for chase, and i gave hyundai the option of beating their interest rate, which they did. kevin was a really great salesperson. i would rate this dealership a 5 overall but the finance guys were shady. they tried to charge me $1,500 for "gap insurance" (basically saying if i totaled the car, it would pay the difference between what it's worth and what i owe). READ EVERY SINGLE CHARGE ON THE FINANCE PAPERS BEFORE YOU SIGN, bc they add a ton of stuff not discussed prior. after catching this bogus charge and waiting to speak directly to the GM for 30-45 minutes, they got rid of it. of course the gm just blamed it on the 'new' finance guy. besides this everything was great with this dealership. they seem to have a ton more cars than paramus, so for me it was worth the extra 10-15 miles drive to save $$
lukesmkim
Apr 6, 2010
Recently, I was looking to buy a Genesis 2010, V8 model with a technology package. I sent an internet inquiry to this dealer, they send me e-mail back saying they will beat the any dealer price by $300. I called them several days later with a price of $39,606.00. This girl was asking me a question and make sure I have a print-out of internet quote, then told me to wait while she is checking with sales manager. Minites later, she told me that they do not have V8 model, they sold it all. I asked her why then an dealer internet page they advertised as if they have one. Or they just can't not beat the price down by $300. What a sleezy trick!!
dawishes
Jan 30, 2010
Salesman Mo Razavi is great!!!! He always greets me with a big smile. I had a accident in December with my NEW 2009 Accent. The car only had 4,000 miles I was very upset and he helped alot with any questions I had. He is not like other salesmen that I have dealt with in the past. Goes the extra step!!!!
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