Used Cars for Sale at Webb Hyundai Highland in Highland, IN

Byron Woods

Oct 22, 2016

We are very happy with the new 2016Elantra GT Your salesman, Joe Oswald was in top form, he knows how to treat his customers, and he was determined to get the Car we wanted. Your whole staff was very nice esp. Mr. Jim Evans on the final touches, and we highly recommend our friends to come to Webb Hyundai in Highland, IN for a new Car.Thank you much,Booker T. Faulkner Jr.Byron J. Woods

Dodge guy

Oct 21, 2016

I just got discharged from chapter 7 and i needed something newer with 4x4. Tony in sales was very helpful and friendly and was not pushy at all. Jim in finance worked for over an hour to get me the best deal he could and he got me a better deal than i ever thought i would get. I love my 2012 ram truck. I know its a Hyundai dealer but they really took care of me. Definitely recommend this dealer to anyone.

stacson67

Oct 21, 2016

The team was awesome from beginning to end. Joe Oswald was awesome and the finance guy was incredible. They was able to put a great package together for me. Thank you.

rynterry

Oct 20, 2016

Brad Pitt helped us when we first walked in. We came to trade in our current Hyundai for something newer. We had planned on purchasing a vehicle, but with the help of Hyundai, and the phenomenal staff, I was able to lease a vehicle in my price range for the first time in my life. Thanks for all of the help Webb Hyundai. If you need a quality vehicle that lasts, and a friendly atmosphere to buy a car, check these guys out!

Cherie

Oct 18, 2016

My sales person, Brad Bradford, aka Brad Pitt was exceptional. He made my buying experience a lot of fun and was able to find the vehicle in the color/model that i wanted in no time. When I went to pick it up, he had a giant bow on it for me as a little surprise and I love my new Tucson and get nothing but complements on it. This is the third Hyundai I bought from Webb and will be a life-long loyal customer.

alexcohen7

Oct 18, 2016

I highly recommend working with Brad Pitt Bradford. He has been great in follow-up and cared beyond just making a sale. The only negative part of my experience was the additional vehicle protection I was encouraged to add, as it had not been previously mentioned when deciding on the lease, and I was unaware that I would be incurring significant maintenance costs (besides regular oil change/tire rotation/fluids).

genesis39

Oct 12, 2016

Salesman was Joe Oswald great guy very easy to talk with willing to work to get the car we wanted for a very fair price not overbearing also, we were able to get the price we wanted for our trade in . Overall a great experience very happy with results highly recommended. Thanks again Mr.Tipton

jjgamez

Oct 7, 2016

everything was good, good service, good sales person, good car. Larry our salesman was kind and courteous not overly pushy and very respectful , explained everything about the car to us.

dygro

Oct 5, 2016

My salesman, Joe Oswald, was well informed and very pleasant. The overall appearance of the service department and the showroom was very clean. The service department employees seemed very pleasant and friendly.

blumiedad

Sep 27, 2016

Joe Oswald and Joe Salas worked with my wife and I to get the vehicle we wanted at a price that we could afford. We look forward to doing business there again. Courteous and professional in all they did.

drewparkes88

Sep 27, 2016

The whole staff was friendly, helpful, and informative. It was such an amazing experience for my first purchase/lease. I will be a customer for a long time.

JM

Sep 16, 2016

Used a rebate they knew did not apply to me and now they want more money, offered a blank contract for me to sign. Will not uphold contract. Terrible customer service. Bought on Aug 6. On August 20 they say there is a problem with my contract because they used a recent grad rebate, despite telling the man I graduated in 2009. Obviously it did not go through and now they want more money. My paper plate expires in 4 days and despite admitting it was their fault they aren't doing anything to correct their mistake. They don't understand what contracts are. They just say I should pay more money because they are inept. After the 3rd visit back I was offered a BLANK contract. When I asked him about it he said lots of people would sign a blank contract.

smares0

Sep 16, 2016

we could not of had a better experience at Webb Hyundai. Will definitely be back to that dealership very friendly and not aggressive at all which is what we were looking for the salesman Tony was very knowledgeable on things we were asking him.

rick

Sep 15, 2016

evidently can not list or email an asking price, must not really want to sell....

kjohnson7332

Sep 14, 2016

Will go above and beyond to make the customer happy! And vehicles are priced at a decent price. Will definitely buy/lease from them again!

amzap1957

Sep 10, 2016

I originally went in to buy a car and thought the rebates were on buying not leasing. I did not go there to lease a car but couldn't resist the deal.

t1npeace

Sep 10, 2016

I enjoyed my vehicle purchase experience. I had not initially planed to purchase a brand new vehicle; I was considering a used vehicle. When I was shown the options of new verses pre owned, new worked better for me.

aprilbautista.820737

Sep 9, 2016

Had a very pleasant experience with this company. The people were friendly and did all that they could to make the experience well and informative. I definitely will recommend this place for friends and family members to visit on their next purchase of a new vehicle.

cpollard0

Sep 8, 2016

The dealership and salespeople are wonderful to work with and fun too. I had a great experience and will highly recommend Hyundai to everyone I know.

glasperronnie

Sep 8, 2016

I had a good experience with webb dealership .in would look forward 2 doing more business, in the future with them .good job .I feel like I got a good deal on my new car

khile4629

Sep 8, 2016

Good service no complaints would send family and friends. To buy or lease a new car they went out of there way to find the best deal for us and we are very Happy

lisaw9039

Sep 8, 2016

The vehicle was bought for my wife Lisa Williams so she experienced the most with Jeff Cain and Joe Salas and Their was one other gentle man and while sitting with him I was made to feel very comfortable. Thank you so much.

savich2175

Sep 8, 2016

This is our 4th car we have purchased from Webb and we love the dealership, the sales people, the service dept. everyone working together to make your experience wonderful. I would definitely recommend Webb.

kianewma18

Aug 30, 2016

My services were professional and executed in a timely manner that met all my needs! I will definitely recommend this dealership to all my family and friends.

bbybear17

Aug 25, 2016

I was very pleased with the service I received and I'm very happy with my new car. My dealer was very knowledgeable and very helpful of my needs. He did a excellent job of getting us the car we needed for the price we wanted and could afford.

danielmorelos

Aug 25, 2016

Great experience at this location. Had many follow up questions which they were happy to answer. I would recommend. At this point that is all I have to say.

clrussell86

Aug 20, 2016

My salesperson Joe Oswald was by far the the most enjoyable salesperson I interacted with out of any of the dealerships my wife and I visited. We already had a feeling we were going to get another Hyundai but did test drive GMC/Chevy, Jeep/Dodge, Honda, and Ford. Joe was not pushy and listened to our needs. He understood we were there for a test drive the first time in May and not buying at this point. The fact he was not pushing the sale at that time and was helpful showing us our options definitely helped in our decision on returning to Webb Hyundai in Highland when we were ready to purchase. Buying a new car is not always the most enjoyable experience, but Joe Oswald made my experience about as good as a car buying experience can be. I did not feel like I was working with a "car salesman", but with an actual person I could relate with and trust. All other sales people at other dealerships constantly pushed leasing on me even though I repeatedly said no. Within minutes of interacting with the sales reps at these other dealerships, I knew then and there I would not be purchasing a vehicle from them. I simply explained to Joe I wanted to purchase not finance and he respected my decision and did not mention the lease again. My wife and I love our new Santa Fe Sport and it has been great to have anticipating the arrival of our first baby.

msblessedandnotstressed

Aug 20, 2016

Upon getting my 2016 Sonata, Mike depicted great customer service and friendliness. I'm very happy with my car; however, I'm a little upset that I wasn't informed about the new 2017 Sonata.

jennabenkovich

Aug 18, 2016

Joe was a great help and found us the perfect vehicle that met all of our needs. We will be back again next time we need another vehicle.

chucklewis72

Aug 12, 2016

I was treated well,Tony did a good job answering our questions and working through our lease. Tony is an excellent salesman. We enjoyed our overall experience.

drdianek

Aug 11, 2016

We had a great experience looking, driving and discussing a purchase/lease. Clean and friendly environment. Our salesman, Brad, located the model and color we were looking for, and kept in contact with us about that time frame. He was knowledgeable about the vehicle options usage and selection.

alexmaldonadophotos

Aug 10, 2016

Great service. Staff was friendly and very helpful and worked on finding the best vehicle that best fit our needs. Very excited and happy with my new car. Will defenitely recommond this dealership

ella.louise11

Aug 5, 2016

The salesman I worked with did everything he could to send me home in my third Sonata. I am impressed with all of the new changes in my new car. It fits like a glove and is great on the road. With my last 1999 Sonata I thought about making a video with that car and how much I loved it (women love there cars too)!

adamhasan888

Aug 4, 2016

I was very satisfied with my visit to Webb Hyundai. The level of professionalism was very satisfactory. All questions and issues were answered by my sales rep. I definately recommend Webb Hyundai!

allisonsnyder52

Aug 4, 2016

I was treated with a lot of respect, and Joe made sure that I was able to understand everything regarding the vehicle. I was expecting a 2-3 hour deal time but I was in the store for a total of 6 hours. The experience was really nice, but I merely feel that it could have gone by quicker.

carlie0

Aug 4, 2016

Too many phone calls after buying my car about how everything was going. Also too many emails about surveys and follow ups.love my car and got a great deal but the customer follow up/ sales person is a little overboard

lpavnica

Jul 23, 2016

Excellent experience. Would highly recommend this dealership as well as this salesperson to others. I am in love with my new vehicle, 2017 Santa Fe Sport. I have never enjoyed driving more!

jpalvarezsr

Jul 20, 2016

This was my first experience on a dealership lot and I'm so happy it was at Webb Hyundai. I love my new Sonata and my salesman Joe Salas was more than helpful in every way possible. I will definitely continue to recommend and talk about this service lot to everyone I know. Thanks!!!!!

nalarid

Jul 20, 2016

My past experiences with buying autos from dealerships have be horrific. I came in highly skeptical, but I knew I wanted a Hyundai Sonata. I worked with a wonderful sales person - Joe Oswald. I highly recommend him; he was honest, didn't steer me wrong in any way, make a deal work for me that involved a tricky trade-in deal. I finally feel great about an auto purchase, not only from him, but the finance department was fantastic too. I will be a repeat customer from here on out.

pssegura64

Jul 19, 2016

I never thought my family and I were greeted with such friendliness and respect. We had an amazing time with the sales man, Joe Salas, finance manager Jim Evans.Were very professional, treated us like family. Great vehicles, atmosphere, facilities. What more can be said.

longoria_cynthia

Jul 14, 2016

We were happy they had the car we wanted. We were not happy about being there so long and the sales staff not knowing the answers to questions about the vehicle.

l.georgevich

Jul 9, 2016

I love my new vehicle. It has everything I wanted as far as accessories, at what I think was a good price. My sales person was friendly and helpful in getting the vehicle I wanted.

charodej

Jul 7, 2016

Great experience. I have bought a number of vehicles there and always feel that I was treated fairly. Hyundai is a good brand for a great price.

mag226

Jul 2, 2016

I came into the dealership knowing two types of vehicles I wanted to look at & drive. After doing so I made my decision based on comfort, options and of course price. The staff at Webb Hyundai was very pleasant to deal with and presented me with different ways to purchase/lease my vehicle. My family and I are very happy to have our 2017 Santa Fe as our new vehicle!!

lynettemahone

Jul 1, 2016

I really am impressed with my Genesis. Tony Myrthil, my sales consultant, is very professional and has a great personality. He explained several features that would really benefit my highway driving. Like the blind spot warnings. I'm very happy with my purchase.

akrucek15

Jun 28, 2016

I was reccommended to this dealership by a friend and I am very satisfied with the way their employees worked with me throughout the process. They did their very best to make sure I got into the vehicle I wanted at a price I could afford. Nobody was overly pushy!

torihughes

Jun 25, 2016

Great service and professionalism. David was prompt and met our needs in a timely manner. I would highly recommend the dealership. Thank you very much

ishiaivy999

Jun 21, 2016

Joe Oswald was a great sales rep I would deal with him any time just a excellent rep I also love the free car wash and Joe still check on us after the car was sold

tamiyaman5

Jun 19, 2016

Joe work with me patiently to make sure I am happy with my purchase! He and the manage willing to loan me a car when the vehicle is being deliver.

sototeachus

Jun 17, 2016

My salesman Joe Oswald was fantastic!! I appreciated his straight-forwardness and professionalism. Thanks, Joe we love our new car!! I will definitely recommend Webb Hyundai and Joe to my friends and family.

dena875

Jun 16, 2016

This is my second car from Webb Hyundai. There is always great customer service. They are very tentative to your needs. A very warm and friendly staff from the time you walk in to the time you drive off with your new car.

shilling.margaret

Jun 16, 2016

I am very happy with my new car and my experience with the dealership was great. This was my first vehicle purchase so I was really nervous going in to it but I had really good help figuring out what I wanted and needed.

jcheffley1

Jun 14, 2016

I traded in a Tucson so really didn't need a lot of explaining. I was disappointed when I got home and realized I didn't have a rubber mat for the trunk,as I liked it in my other Tucson and talked about it to the sales rep.

radrt99

Jun 8, 2016

This is my second leased car deal from Webb Hyundai. I was familiar with the dealership and service department. When they didn't have the color car that I wanted on the lot, they made sure to bring it in for me. So happy with my car. Love it.

diannaw1229

Jun 4, 2016

I had a wonderful experience at Webb Hyundai they made sure I left with the car I wanted and completely satisfied. Every one including the General Manager was very polite, helpful and made sure I understood every step of the process. I love my new car and highly recommend Brian Evans and the entire Webb Hyundai staff.

jordanhbeasley

May 26, 2016

My experience with Webb Hyundai was much more pleasurable this time around than the last. The difference between the two salesman are night and day.

fsmelser

May 20, 2016

Love the vehicle which is fun to drive. Great experience with friendly sales staff. Very helpful in making decision to lease. Already recommended dealership to neighbor.

jlarsen800

May 17, 2016

All was perfect. I was made to feel comfortable, and was well informed at every point of my transaction. A very professional dealer---and most of all I feel they are honest.

nzamzes23

May 17, 2016

The management staff is very unprofessional and pushy to make the sale. My salesman was great and he is the only reason they didn't get a one.

mariaflagg77

May 12, 2016

Awesome, straight forward guys! I love my car. They didn't waste my time. They are the best guys I've ever met at a dealership. Can I say the best guys ever. Open, honest, straight forward. They didn't take advantage of the fact that I'm a woman and I was by myself like most dealerships.

etrgovich

May 7, 2016

We had a great experience leasing our car from Webb Hyundai. We are thrilled with our Santa Fe Sport! We would definitely recommend this dealership to family and friends.

barbaraj595

May 5, 2016

Wonderful salesman. I had a problem when I got home he came out to the house to help. Thanks joe. I can't remember the salesman who assisted he was new but wonderful.

kmark80

Apr 16, 2016

No likes the process of buying process but the dealership worked with my financial requests and that was much appreciated. Tony worked hard to make the sale....

nedra.brunt24

Apr 16, 2016

It took some time but he made sure I got the car and was satisfied with everything. He was very professional and helpful. I was excited to do purchase my first financed car thru Webb Hyundai! Thank you sooooo Much Tony you are greatly appreciated!

Anj97

Apr 13, 2016

The dealer Joe salas said he could get my husbands payment for a 2016 Hyundai elantra for about 300 a month and the next day says the bank came back with 480. They try to screw you over here. Don't recommend anyone going here.

pattymoneta

Apr 12, 2016

We felt overall our needs were met. Good service, clean facility nice people. Great car! Tony was a great guy. He made you feel at ease and answered our questions. He also picked out a great car for us. Happy over all with our purchase.

tammieklym

Mar 28, 2016

I came back because they make things right. They take care of their customers. The staff is friendly and willing to assist with many aspects. Customer service is not a forgotten concept here

tammy.mztutugoodman

Mar 28, 2016

My knowledge of the review will keep Hyundai aware for better costumers to see how professional and how they serve their customers. I am very please at this point.

reedusb

Mar 14, 2016

Feeling good about my new Santa Fe ! The camel and woodgrain interior makes this vehicle look so rich. I wasn't feeling real good about buying my first Black vehicle, but my salesman convinced me to try it and I'm glad he did. Thank You Tony!

drbjtucker

Mar 11, 2016

My husband and I were very pleased with the dealership and our salesman Jo Salas. He was very helpful and has since the sale kept in contact with us.

laquilamontgomery

Mar 11, 2016

They very respectful & professional and got the job done in no time ! I highly recommend this place . My first car is a 2016 Elantra I'm so proud thanks a lot !

sherylt0

Mar 11, 2016

From the moment I stepped in the door, I was provided with excellent customer service. It was professional and sincere, no hard pressure sale. I appreciate that. Eventhough there was a glitch in the payoff amount of the trade, the dealership worked out the kink and the deal was able to be completed. I did feel ambushed by the finance department though. I was given one price and when I go in to sign the papers, here comes the hard sale on after market policies, which of course boost the PRICE. AND, you can't think about it, it's a ONE TIME offer, you MUST agree right then. PRESSURE.....paperwork, that was blank, asked to sign, and then my copy is unledgible. This Experience has left a bad taste in my mouth. It has taught me not to go into another finance room alone.

David Kerr

Feb 25, 2016

I have been searching for more than a year for the RIGHT car at the RIGHT price. Having no need for a new car, but rather a desire, it has been easy for me to walk away from other dealerships for bad service. In fact, I had a great deal on a car at another dealership but ending up leaving when their salesperson treated me poorly. Dealing with Webb Hyundai was easy - I actually submitted information online and Rachel worked her tail off emailing me back and forth. Her and Gabe had all the legwork done before I even came in. When I came in, Tony Myrthil took care of EVERYTHING. We took a test drive and he let me really get the car into a road so I knew how comfortable it was. (Some dealerships have you do a little up and back) We then went over all the details and features of the car - Tony took the time to make sure I saw each and every feature and knew what to expect out of the vehicle. As we worked through the process, everyone was beyond friendly and had REAL discussions with me. I never ONCE felt like someone was being disingenuous or anything. I have been buying cars for a long time and this has been the absolute best experience of all time. I only wish I had seen one of the "Webb Boys" so I could have personally thanked them for their wonderful staff! If one of them dropped me an email, I'd tell them thank you.personally!

slothwahoo

Feb 24, 2016

I have been searching for more than a year for the RIGHT car at the RIGHT price. Having no need for a new car, but rather a desire, it has been easy for me to walk away from other dealerships for bad service. In fact, I had a great deal on a car at another dealership but ending up leaving when their salesperson treated me poorly.Dealing with Webb Hyundai was easy - I actually submitted information online and Rachel worked her tail off emailing me back and forth. Her and Gabe had all the legwork done before I even came in.When I came in, Tony Myrthil took care of EVERYTHING. We took a test drive and he let me really get the car into a road so I knew how comfortable it was. (Some dealerships have you do a little up and back)We then went over all the details and features of the car - Tony took the time to make sure I saw each and every feature and knew what to expect out of the vehicle.As we worked through the process, everyone was beyond friendly and had REAL discussions with me. I never ONCE felt like someone was being disingenuous or anything.I have been buying cars for a long time and this has been the absolute best experience of all time. I only wish I had seen one of the "Webb Boys" so I could have personally thanked them for their wonderful staff! If one of them dropped me an email, I'd tell them thank you.personally!

KIMBERLYSTAYLOR

Feb 18, 2016

I came into the dealership on 12/31/2016 to inquire about a vehicle. I was introduced to Sean Whitfield, he was a nice person and very friendly. Sean didn't ask me very many questions about my needs, I told him which vehicles i was interested in and he insisted on this particular Silver 2015 Hyundai Sonata SE. He told he that I should take it home for a test drive, but i had already test driven the vehicle, so i told him taking it home was unnecessary. Sean insisted that I take it home for a few days and to return to the dealership. Once i got home, i noticed significant damage on the rear passenger side of the vehicle- there was a huge dent and deep scratches. The back seat of the car was filthy and the car had 5,600 miles on it and they were attempting to sell it to me as a New Vehicle. I took pictures of the damage and when i returned the car to the dealership, I pointed out the damage on the car. Sean then accused me of damaging the car, I was highly upset. After talking to a manager (I believe his name was Matt) he assure me that I would not be held responsible for that damage. Matt & Sean then offered me a 2016 Hyundai Sonata Sport which I liked. We sat at the dealership for a while and we agreed on pricing any everything. I needed to return to the dealership to sign over my current vehicle that I was trading in. When I returned to the dealership 2 days later (01/04/2016), Matt was not there. The entire deal changed. The dealership no longer wanted to honor the agreement that we had made 2 days prior. Out of frustration I was prepared to walk away. I returned the keys to the 2016 Sonata Sport and was ready to leave. Sean Whitfield then offered a 2016 Hyundai Elantra Limited, I did like the vehicle and we agreed on a price and terms. We then sat with Jim Menz in the financing office. We agreed on no down payment, $407 a month car note, Webb Hyundai would make the 1st payment, they also agreed to throw in a remote starter at no extra charge, and they agreed to make the payoff on the vehicle I traded in. So my first payment wouldn't be due until 2/4/2016. On January 25th, a week before my 2/4/16 payment was due I received a call from Jim Menz advising me they they had not calculated my taxes correctly and i had to come back in to re-sign some paperwork on January 26, 2016. In the meantime i had been calling and leaving messages for Sean Whitfield and I had been sending emails. I eventually found out that Sean no longer worked at this dealership and they failed to inform me. So I went to the dealership and re-signed the document, I made mention that my car that I traded in still hadn't been paid off and now late fees have been assessed. Jim Menz assured me (and I quote) "We are gonna call GM Financial and get a new payoff quote. Whatever the price is, we will pay it off" Jim also said that the only thing that was changing was the amount i would pay would be lowered to $400 but everything else we agreed upon were staying the same. I was happy to finally be done, because that was my 4th time coming to that dealership. I live in Chicago, this dealership is located in Indiana. Well today is 02/18/2016. I have already paid my 1st car note that was due on 02/04/2016. The dealership still has not paid off my car and now it is on my credit report as late, and my score has now dropped about 80 points because of it. I still haven't received my remote starter that I was promised, and they have not sent me my Illinois Plates and registration as promised. My temporary plates were only good until 02/03/2016- so now I'm driving illegally, I'm so unhappy and i've called this dealership several times to complain. Each time they promise to fix the situation and they haven't. I'm at my wits end and i don't know what else to do. i'm thinking about complaining to the Attorney General as well as the Better Business Bureau because this is unacceptable

ELEYBA03

Feb 17, 2016

Our sales person "Joe" was wonderful and did everything he could to make sure we were satisfied. He made it all easy even down to the financing!

DOYLEAYANNA

Feb 12, 2016

I was not told that the model that I was buying did not come with curtain features that was very disappointing and its to late to do anything about it.

ronniepooh73

Feb 9, 2016

Dave was great!He was very professional and had a great deal of experience and patience. He did a very good job with showing me what I wanted.

THEMEXICAN5277

Feb 4, 2016

Im happy with the azeraThis vehicle is luxuriousReally roomyVery attractiveNext year i will like to purchase the genesis one of my dresmcars

Brandon1127

Feb 3, 2016

This dealership is shady, unorganized, unprofessional, and downright criminal.I went to Webb Hyundai on 11/20/2015 because I was interested in a used car they had listed online. After talking with a salesman, Brian Evans, he explained to me that the price listed online was not correct and instead, convinced me to look at the new models instead. I ended up purchasing a 2016 Hyundai Veloster for $1000 down and $371/mo for 82 months. I also had a trade in, a 2010 Camaro. I took the car home that day.On 12/8/15, I emailed Brian asking if my Illinois license plates had arrived. Brian responded that the plates were scheduled to arrive that day.On 12/14/15, I drove to Webb to retrieve my plates. I spoke with the receptionist, Brian, and the used car manager that day. I ended up getting my license plates after sitting in the waiting room for approx 30min. I left with no issues being brought up.On 12/22/15, I received a call from the finance manager, Jim Menz. Jim accused me of avoiding calls from the dealership and that I need to come back in to the dealership right away due to the contract I signed being invalid. Jim explained that the dealership accidentally had me sign the wrong contract and so it was not valid and that I needed to come in immediately. I told him I could not due to being tied up for the holidays. Jim said if I don't come in by Xmas Eve, they will come and take the car.Jim called me again on 12/23/15 to say the same thing, I told Jim I would come in ASAP and to stop calling. Over the course of the next week, Jim called me 17 times to both my personal phone and at work. I emailed Jim and asked for my options if I decided to not sign. After being harassed at home and at work, I wanted to return the car, get my down payment back and walk away. Jim claimed I was legally required to sign due to: "not a right of rescission in the State of Indiana". I went in and signed the new contract under duress on 12/29. They also forced me to pay my first month payment, which PNC bank claims to have never received.As a result of a delinquent payment, my credit score took a 130-point hit. My credit history, while only going back 2yrs, was perfect prior to this with 100% on time payments. Now this summer when I start shopping for my first home I am going to have problems getting a mortgage. This issue is going to end up costing me thousands of dollars.AND PNC bank also says that if the payment isnt made within 3 weeks, they will send the account to collections and could repossess the car.I currently have a pending Consumer Protection case with the Indiana Attorney Generals office. Save yourself the trouble and go somewhere else.

JENKINSLILIAN1964

Jan 30, 2016

very nice people, excellent products, no pressure. I had an easy transaction and flawless pricing match. very nice people, excellent products, no pressure. I had an easy transaction and flawless pricing match.

IRISHDAYGO

Jan 29, 2016

Love the convenience and trust With Webb Hyundai from sales and service staff. It was a good overall experience, and hope to see you again in two years.

RGSTAR732

Jan 28, 2016

Webb was the third dealership I had been to looking and the furthest from my home. I live in Ill. The other two places I got that gut feeling like I was being conned & I needed to leave... asap. In a sharp contrast, Webb was looking to meet 'my needs' from the start. They didn't play games, they were up front , honest and I felt their sincerity....and no pressure or pushiness from anyone. What an enjoyable experience it is when you find a business with a Win Win attitude. They in business to sell cars, which they did... but I really felt their goal was to see me Win too,by getting the best deal possible and return as a satisfied customer. Thanks to all of you!

BROOKLYNSDAD0951

Jan 27, 2016

Total great car buying experience....Wish I would came to buy my first car....Love the sales staff.Hats off James Evans for getting me the best deal!!!

CURRYR34

Jan 19, 2016

Great customer service. Really like my vehicle and would recommend dealer to Family&Friends. The salesman was great with explanation my vehicle details. Like all qualities f the Santa Fe.

JACKSONTONYB

Jan 18, 2016

I have purchased a vehicle at Webb Hyundai once before, and this is my second purchase. I enjoyed going home in a new car, but not only that but the service and attention Webb Hyundai offered to us is very good. I highly recommend Webb Hyundai.

Pappas6

Jan 7, 2016

I have to give props to Joe Salas and Brian Webb for honestly caring about their customers. We were in a sticky situation with the car we had bought young and dumb,high intrest, upsidedown loan, no warrenty left..needed a lower payment cause we are saving for a home.Joe sat with us for hours going over diffrent options we had being 100% the whole way threw. After we went over every option we both agreed that buying a car would have to wait awhile. Then out comes Brian Webb he says let me see if I can call in a favor for you guys we really want to help you guys out..They took my car as trade even with it being an upsidedown loan, got me in a Van with enough space for my family of 6 with a warrenty, with a lower intrest rate and payments, plus financed us threw a credit union so it would be easier for us when we bought our home....I was in shock like this is to good to be true, there had to be something bogus, but there wasnt. These to men just genuinely wanted to help us. Thank you guys for everything!

gary ghezzi

Dec 29, 2015

for the first time in 40 + years i FINALLY had a no hassle or pushy sales person. joe salas listened to what i want not what he wanted to sell me. my new genisis blows my lexus 400 out. no comparison!! very happy with my transaction and Joes knowledge of my new car [although i don't remember all myself] thank you Joe i would with no doubt recommend you to others thanks WEBB family!!! gary

Carole L.

Dec 24, 2015

Jaime Garcia was a pleasure to work with. He listened to my preferences and found the car I wanted. I would recommend him to my family and friends. I will do business again with Jaime when the time comes. I love my vehicle. Thank you!

TONYPINEDA1

Dec 23, 2015

good experience to come here and get a great deal on a new car and have a great rating on each car to ,ill come again for my next car

BOBWHO111

Dec 22, 2015

Everything was great except trying to get me to commit to a payment without any pricing details. Not forthcoming or lack of knowledge about special offers.

CAFSINFO

Dec 22, 2015

I would highly recommend Webb Hyundai in Highland. Friendly and knowledgeable staff. Pricing was fair and customer satisfaction appears to be a high priority. They also had a great selection!

ITALIYAH2

Dec 22, 2015

I very happy with my brand new car , the people was friendly and did everything to get me the car I was looking for. Very impress...

GREGTHRASHER12

Dec 7, 2015

Got me rolling in my 2016, thanks Webb Hyundai for helping me get back on the road in a new car. Staff was wonderful and very helpful.

RUDY_DAV

Dec 2, 2015

Sell man was very helpful, he did a good job of showing me the difference of buying a car and leasing one, Thank you Chris for your help

NOAHLIPINSKI

Nov 25, 2015

Ive bought several cars through the years and place was just amazing, they actual found the excat car I was looking for, which was pretty tricky considering its color I wanted!

ABDUL.AR609

Nov 24, 2015

This was the best car buying experience ever .Kim Slater is a class act lady reckoned her to any one going to fletcher a Hyundai.

EJCUROSH

Nov 17, 2015

Technology and organization at this dealership leaves something to be desired. Their email system doesn't allow them to open even basic PDF and JPEG images. I had to pull up the window sticker of the vehicle I wanted just to start the negotiation process. I was in the dealership for a total of four hours over two days, and most of that time I'm not sure exactly what I was sitting there for. The quote I was given and agreed upon was altered the next day when I came in, the numbers having been scratched out after I left on the first day. A week after owning my vehicle I was contacted with a list of paperwork that I had to submit, and I'm not sure why I wasn't informed about it earlier on... like during my four hours in the dealership, for example.

DERICKNELSON45

Nov 16, 2015

Amazing experience, couldn't have been happier. My first time buying or leasing something out, and everything worked out perfect and I left the place satisfied and happy as ever.

TAMMY.LINGO

Nov 10, 2015

I love this car. It feels like it was made for me and I got the color I wanted with a reasonable price. Very Happy with my purchase.

AR1980

Nov 4, 2015

After getting an approval (not pre approval) we went in to select a car. Upon arrival we had to do ALL of the paperwork again and it took forever. We finally selected a car, worked out the details and agreed on a price/payment amount. I sent my boyfriend home to be with our children so I could stay and do the final paperwork. Upon going into the finance manager's office I was informed the agreed upon payment had increased quite drastically. I immediately called my boyfriend on speakerphone so he could hear why it had increased and what the new payment would be. At that point we decided this was not acceptable. The manager messed with numbers and even removed all the necessary warranties for a lease. This still did not lower the price to even remotely near the agreement. At that point I insisted my boyfriend come back to get me and hung up the phone. The gentleman we were working with had my debit card and refused to return it to me. The finance manager began to speak to me in a demanding and rude tone. He also began insisting I make the deal without my boyfriend's approval and told me it was 100% my choice. I kept refusing and asking for my personal information and debit card back. The manager began to verbally assault me and yell at me. I was honestly fearful of the situation. My cell phone was completely dead otherwise I would have called the police. I asked to use the restroom and was told "no because you'll just walk out." I then discovered I was alone with these 2 men in a locked building. Upon my boyfriend's arrival they had to unlock the door to allow him in. He came in and the manager changed his tone but, was still very rude and demanding. He made us feel as if we weren't worthy of owning the car and was demanding we sign the papers and demanding how we handle OUR financial situation and ownership of the vehicle. We then began to walk towards the door where my boyfriend and the salesman were talking peacefully. The manager then followed us and began a verbal altercation with my boyfriend. I demanded my debit card back and they reluctantly returned it. They would not return my personal information. The salesman followed us to our car and continued to attempt to talk us into buying the car. We left and on the drive home the sales manager called us back and said he was suddenly able to get the price we wanted. He again insisted we return to the dealership immediately. It was 10:20 at night and we were close to home. We declined and he kept insisting we turn around and that it would take 5 minutes to sign the papers. I said absolutely not and hung up the phone. I will be calling the corporate office in the morning and if need be I will file a police report.

DAWNPERP

Nov 2, 2015

We were shopping for a vehicle for my son and I had driven a Hyundai Sonata while vacationing in Salt Lake City. I was impressed with the performance and comfort of this vehicle. We decided on the Elantra for my son because of safety, size and comfort. Excellent choice. Once we selected the car, I explained to the salesman that I was leaving out of town in 7 days and needed the vehicle ready with moon roof added. He made it happen ..... Awesome team .... Awesome dealership Thank you

RORO4EVUR

Nov 2, 2015

Not your average pushy salesmen very nice and informative I don't feel like anything was left out when I bought my car. David I don't recall his last name and Gabe were by far the best in helping anyway they could

JOHNCHEZ1958

Oct 29, 2015

painless not that long of a wait. thanks hope the future visits in service department will be just as painless. thanks for making us feel comfortable.john/mary new car owners

VEDA.DMITROVICH

Oct 29, 2015

Joe Salas of Webb Hyundai provided truly excellent service when I purchased a 2016 Hyundai.He was professional,knowledgeable and respectful - it was very good to work with him.

merl48

Oct 26, 2015

Treated a lot better than Napleton River Oaks. I'm sure I'll be satisfied with the service I receive in the future at Webb Hyundai. Thank You

RCAREN586

Oct 22, 2015

With the help of my salesperson, I was able to walk away with the perfect vehicle for me. He was very patient and helped me through every step. He answered every question I had and never made me feel overwhelmed. I would definitely return for my future vehicle.

DONSHULTS

Oct 21, 2015

We are happy with our new Tucson and pleased with the professionalism of our sales person, we will purchase our next car from your dealership.

TJB1981

Oct 20, 2015

I had a very positive experience buying an Elantra at Webb Hyundai. The sales people are nice and easy to work with. Not pushy at all. Thanks a million!

2BAROSSELLI

Oct 17, 2015

We are very thankful to Juan Barnes and the Webb Hyundai team for providing the very best in customer service. They listened to our needs and requests and made sure we got the car we really wanted. We checked several other vehicle warranties and cost for insurance and Hyundai consistently was the best value.

BOWENKERRIE

Oct 17, 2015

I left work and they worked quickly with me to return with a new vehicle. I was very satisfied with the experience. Would see Jaime again for another vehicle.

KML_1014

Oct 8, 2015

Great customer service! Very friendly and knowledgable staff. We are vert satisfied with our car buying experience. We will recommend Webb to all our family and friends!

PURDUEBOY121

Oct 7, 2015

Awesome car buying experience from start to finish! I'll buy another car from then for sure! I can't thank Kim enough for helping me get into my new car!

CM.LEWANDOWSKI15

Oct 6, 2015

My personal experience at Webb Hyundai was very enjoyable, the whole process didn't take as long as I expected and the salesman who sold me my car was knowledgeable and very helpful when it came to answering all the questions I had.

PaulJ

Oct 6, 2015

I leased my first Hyundai vehicle at Webb Hyundai. The experience was perfect, beginning with sales person Joe Salas, and including the entire Webb Hyundai team. Delighted with the vehicle. Very good price, and excellent sales and financing staff. If your interested in a Hyundai, this is the place to go. Thanks!

KRYSTALYNN4590

Oct 2, 2015

All of the sales people were very helpful and attentive and made me feel comfortable. I would definitely recommend purchasing a car at Webb Hyundai and will go back for maintenance and car washes.

RONVASIL332

Oct 1, 2015

Staff was very nice, for buying a new car every thing went well. It's been since 2004 that we bought a new car, (that we finally traded in) and everything was smooth,especially the new Sonata,man, cars have come a long way ! Love it!

Carmen

Sep 30, 2015

I recently traded in my 2012 Tucson for a 2016 Tucson Sport. My salesman went above and beyond helping me get my perfect vehicle. I chose the new wine color and love it. All of my previous visits for oil changes, etc. for my prior Tucson were very stress free. Service department personnel were always curtious and helpful. The follow up after this purchase and the last, has been fantastic. My daughter has the Veracruz and loves it. It is perfect for their 3 children and dog. They referred me to them back in 2012 when I purchased my first vehicle here, now am very glad I came back to them for my 2016. I would definitely recommend Webb Hyundai to anyone who wants a stress free experience in purchasing a vehicle.

ABEEMER

Sep 29, 2015

The staff will work with you to make certain that you are happy in every way. The Hyundai product is very impressive and will be a very solid purchase. The new Sport is a remarkably advanced vehicle full of incredible features that will really be a pleasure to own and drive!

LIV4TED

Sep 25, 2015

I had the a wonderful experience trading in my vehicle and purchasing a new one this past Labor Day weekend! Joe Salas and the team at Webb Hyundai were all extremely kind and made my experience wonderful! I will definitely continue to be a customer there!

NATALEEDAISY

Sep 23, 2015

I was happy with my experience at Hyundai. I was helped right away, and was able to explain what I wanted in a car. I did a test drive of the vehicle I wanted to purchase and it went well! While the process of buying a new car is long, I thought the overall experience went smoothly.

Sanchez 77

Sep 13, 2015

I can honestly say I'm really impressed with WEBB HYUNDAI. Mr Juan Barnes is outstanding. He was very knowledgeable on the 2016 Tucson I purchased on September 9. I'm so grateful I had the opportunity of doing business with Mr Juan Barnes and Webb Hyundai. If you're ever in the market for shopping for a vehicle go see Mr Juan Barnes and Webb Hyundai Team. They will take good care of you.

RUSSEL38

Sep 9, 2015

Dealership was very good. They took into consideration my needs, the price I could afford, and then found me a great deal that I could not pass up! Thank you, Hyundai!

MMUSLEH92

Sep 6, 2015

I would recommend this place to anyone! Staff was very professional and down to earth. Bought the car the same day without thought! I had gone to a different dealership same day before going into Webb Hyundai in Highland and had the worse experience. Luckily dad an I decided to stop by and ended up leaving with a brand new car! Brian Evans and Gabriel Ibarra were a great help!

Hitit

Sep 2, 2015

I have had nothing but great service at this dealership. Very friendly staff. My next car will be bought from this dealership. Do not remember the names of people that had worked on the car.sorry

TBALLAH1

Aug 31, 2015

Webb Hyundai was very professional and did everything they could to make sure i got the car i wanted. The customer service was excellent and Brian Evans worked with me to make sure i got a great deal on my new car.

B.DAVID0589

Aug 29, 2015

I was greeted by Kim, she helped show the different options and remembered what my interests were. Let me take a good test drive to really get comfortable with the vehicle. Very patient with sales and service, extremely friendly and a great conversationalist! She makes buying a car extremely stress free

LINDSEY.PAGOS

Aug 27, 2015

This is the second Santa Fe I've purchased. I've been very satisfied with this vehicle. This is my first time working with webb and the customer service was great and met my needs.

HMATHUS72

Aug 24, 2015

Very friendly, not pushy, explained everything. Made buying a car painless. Staff is very professional yet down to earth. Would go back for service and recommend to friends and family.

LUKE35

Aug 24, 2015

For a luxury car, I would expect more comfortable seating, and the road noise I think can be improved upon. Maybe it's the type of tires.

RGARLAND87

Aug 19, 2015

Jim Evans and Matt Keammerer made this the best buying experience that I have ever had. They are exceptional at what they do and the attitudes they have towards their customers are even better.

KAT.GALAMBOS

Aug 10, 2015

The purchase of my vehicle was a pleasant experience. My salesman was not pushy at all. He went out of his way with some of my requests and was wonderful to work with.

SPAULAS

Aug 2, 2015

Our sales person, Joe was friendly and worked to make our experience outstanding. I would go back to this dealership and would recommend this vehicle to others!

TOPDOLLA22

Jul 29, 2015

The best car buying experience I've ever had keep up the good work ! I look forward to future business with Hyundai. Thanks to Jim Evans

judy parobek

Jul 25, 2015

Called j garica 10 times nerve call back bad webb boys

THOMASBMT2

Jul 21, 2015

Salesman was very helpful and made the purchase was quick and easy. I'm very happy with my experience at Webb Hyundai and with my salesman Chris Hensley

AKAMARJO

Jul 17, 2015

They're very busy place and should consider hiring more people. It's very rude when you're working with somebody and you continuously leave to help somebody else.

DJHALFPINT2004

Jul 15, 2015

This was one of my better car buying experiences. Great customer service, also very personal and nice. Joe was a great sales person to work with.

TIFFANYGRIFFIN03

Jul 15, 2015

My experience at Webb Hyundai overall was a good experience. The staff was nice to talk to and was wiling to really listen to what I was actually looking for.

THOM72

Jul 9, 2015

Bran Webb has made each car we have bought a very positive experience. I don't think I would ever own anything but a Hyundai... Unless I win the lottery!!!

dawgy

Jul 8, 2015

Fantastic !! My wife got the exact car she has wanted for years and I got a good deal ! Sure we will get many good years out of the Veloster

Jose Recinos

May 2, 2015

I purchased a car from them with a mechanical insurance and they don't gave me information on my car mechanical insurance so 2 years later my car had mechanical problem I had no information on what to do who to contact for the insurance.so I ended up paying all the coast of the repairs like if I din't have insurance and I pay $30 a month for my car mechanical insurance. They only want your money but they don't even give you the right information and service that you pay for.

Erik chavez

Feb 11, 2015

Very nice people until u have a problem they told me I wouldn't have a payment til March and it came a month early and when I told them about it they didn't do anything about it. Now I would never buy a car from them again but if u decide to make sure you don't go to Adam Biers ... Worst salesman ever

Sharon

Nov 13, 2014

John was my service representative. He was very professional,courteous, and explained everything and even gave me a 2015 Elantra to take home until my car was ready.

Rita

Nov 5, 2014

As always the service I received is very good. No long waits, friendly people and everything done in timely manner. What ever service I am there for is explained to me thoroughly and any questions I may have are answered with out any hesitation.

Alan

Nov 4, 2014

Very quick turn around on maintenance & repairs. Friendly service personnel are attentative to my needs and don't pressure me to get extra service that I decline. Most important...accurate, quality service with genuine Hyundai parts.

Floretta

Oct 21, 2014

Professional service personnel. The ability to work around my schedule and offer a porter service for drop off and pick up.

Letitia

Oct 15, 2014

John was personable & professional. Courteous & efficient is a great service that you all provided for me & my call. I felt comfortable instantly. Great job!!

Deborah

Oct 13, 2014

From making appointment to having service, staff very knowledgeable , and serviceman Justin, takes time to make sure you are comfortable with the service you have received.

Naomi

Oct 11, 2014

The young man who checked me in was very accommodating. I give him a 10 so I suggest you give him a raise.

James

Oct 9, 2014

Have been getting service at Webb for several years now and always satisfied. Nice drive in facility and quick approach by a service person. Nice waiting area with coffee. Very good explanation of service performed and the check up. Being retired, I enjoy your discounts mailed to the house or E mailed. Thanks.

Eliana

Oct 8, 2014

I am always greeted immediately with a friendly person. I was told it would take a certain amount of time and they finished earlier than expected which is nice.

James

Aug 27, 2014

Friendly, professional , had the right car in stock. RJ was courteous and helpful.......even bought us a sandwich for lunch. It can't get any better than that!

Oscar

Aug 13, 2014

I went in to have a small service to my sonata but come to find out one of the workers had accidently put to much pressure on another part and broke off. they had to keep my car for two days in order to find the part and replace it, but despite all that I would still highly recommend this dealership service not only because they did my service free of charge but because since I walked in the door Justin Pfrommer a service advisor took care of me! I will be surprise if in a year or maybe less he doesn't get promoted to management, he had treated me with the most courtesy that he was able to deliver.

Joe

Aug 5, 2014

Online service appointment, Very easy to use. Very clean waiting room. Friendly people.

Janet

Jul 1, 2014

COMING UP WITH THE BEST DEAL FOR US AND QUICKLY.I APPRECIATE WHAT OUR SALES REP EXPLAINED TO US WITH ALL THE OPTIONS WE HAD.

Betty

Jun 12, 2014

The gentleman that I dealt with was very kind and explained things probably better than anyone I've dealt with from Webb. His entire mannerism and personality were excellent!!

Deborah

Jun 8, 2014

Justin, was very helpful and professional. He informed me that by not purchasing my car from Webb Hyundia my first oil change was not free !!! I was not informed by the orgininal car dealer this was part of my purchase.Kudos to Justin.!!! I will be returning.

Rose

May 30, 2014

John and Justin in service are outstanding. Phil mechanic and jon the porter are also superior.. Love how they truly care about my car. And I always love my visits with Jay salesmen and it was a pleasure to meet Mark new salesmen

Ronell

May 29, 2014

Gil was a great guy, and he really made me feel comfortable in the selection process. He's a funny guy but at the same time he made me seriously consider the important details in the car. He knew what was important in the car, and he made those specifics known.

Ronald

May 19, 2014

The work was performed in a timely manner. Suggestions were made for additional recommended work, but there was no pressure exerted to have this work completed at this time.I also liked the comfortable chairs in the customer waiting area.

William

May 19, 2014

Justin Pfrommer does a great job and is very nice to me and my family members and this is why we will continue to bring our two Hyundai's to Webb and buy new cars from there again as well when the time comes.

Michael

Apr 23, 2014

Getting in was very prompt and although the department was busier than expected, was able to get done in a resonable amount of time.

Sherri

Apr 23, 2014

My service advisor Justin was very courteous. He kept me well informed on the progress of the work being done on my car.

Amanda

Apr 16, 2014

The gentleman who did my paperwork was extremely pleasant and genuine from the moment I pulled in, until he provided me with the update on my vehicle. I met him initially at my 7500 mile oil change, and he was the reason I returned and will continue to return to Webb Hyundai.

James

Apr 9, 2014

I like the salesman's was very knowledgeable,he pulled out all the stops to try to get the car that I wanted.management work with the salesman to get the customer the car they want.to get the lowest price as possible.

Maria

Mar 31, 2014

I believe it was John who took care of me on Thursday evening. Probably the best service I have ever received from Webb Hyundai.

John

Mar 29, 2014

All work performed quickly and efficiently. I drive past the local Hyundai dealer and go farther to get to Webb because their service is so much better.

Victor

Mar 24, 2014

Everyone in that dealership was very courteous starting from John in the service department to the cashier which I didn't catch her name but very nice person.

Christine

Mar 23, 2014

The rep was thorough in explaining the work being performed and when I should have future work done. He also explained why my car would be dragging while accelerating on the expressway.

Linda

Mar 15, 2014

Outstanding customer service! When we were towed to your dealership and it became apparent that a rim needed to be replaced, your service personnel went the "extra mile" (and then some) to get a new rim and new tires and get us on the road as soon as possible. Truly outstanding care and service!

Jeffrey

Mar 10, 2014

The last time I was there the service person that assisted me tried to make me feel like I was stupid. Howerver this trip was a 100% turn around. It was great dealing with someone who treated you like a individual with a brain. He was very good at his position.

Aleksandar

Mar 6, 2014

The shop took the time to listen to my needs. I challenged the shop with a few special requests, and they worked hard to make it happen. That's first class service! They also didn't try to nickel and dime me. It was obvious they were working hard to win my confidence and trust. That they did! Communication before and after service is top notch.

Cassandra

Mar 5, 2014

Agreeing on a price over the internet was great and made things move very quickly when we went to the dealer in person. All of the staff at Webb were very friendly and knowledgeable. The process of buying a new car from Webb was excellent. It was fast, fun, and not high pressured at all.

Thomas

Feb 22, 2014

I dealt with two Service Advisors and even though things were busy each one took the time necessary to check me in and check me out. They explained everything clearly and were very cordial.

Donnetta

Feb 14, 2014

I was approached by Arnie service mgr he was very bright and kind from start to finish. Also i was heading to the carwash after my oil change but Webb service dept did it for me I was quite pleased with the whole experience

Ramiro

Feb 12, 2014

Jamie is extremely helpful and courteous. He is the main reason we go there, given that we live very far from Hyundai, we make the effort to go there because of him. I have owned many cars and Hyundai Indiana is the only place I have made it a point to go to because of Jamie. I appreciate his helpfulness and courteous demeanor.

Sheila

Feb 10, 2014

the service department was wonderful. my 07 elantra wasn't happy with this winter and they really helped my car get better!

William

Feb 9, 2014

Everyone always makes sure that we are taken care of and that all are needs are addressed. They go above and beyond our expectations. Jon Kowalczyk is very nice always does a wonderful job. Thank you!

Tim

Feb 5, 2014

Very friendly and knowledgeable staff. Test drive was one of the longest I have ever had. Salesman wanted to make sure I was comfortable with the Sonata. Detailing on the vehicle was excellent.

Janis

Jan 31, 2014

I love both Ernie and Jon. They give me and my vehicle such personal attention. They make coming to the Service Dept an enjoyment. I talk about their friendliness all the time to my fellow workers. Worth going to Webb Hyundai.

Valentine

Jan 30, 2014

Service was quick I got right in and out.It was very cold out the day I came for my oil change I was pleased to find the automatic door (new since last visit) pulled right inside were it was warm. that's service.

William

Jan 27, 2014

The service advisor Jon Kowalcyzk is very kind, helpful, and always does a wonderful job helping my mother and I when we take our two Hyundai cars in for regular service visits. Because of this, we will continue to buy our cars from Webb Hyundai and recommend the brand and dealership to family and friends.

tow u

Jan 21, 2014

Very rude people brand new car they dont help just ask why I called them

Jose

Jan 9, 2014

The service attendant always kept me inform and the atmosphere. The staff were great, coffee good. I just can't say enough about the service and staff.

Lauri

Jan 5, 2014

Molly really listened to what I had to say. She gave me options and worked hard to make the sale work. She was AMAZING!!!! I truly appreciate her knowledge and attentiveness.

Therese

Jan 1, 2014

The service that is given to each of customers Ernie in the service dept is awesome because he tries to get me a good deal on my car when it comes to any service and of course Justin is always very helpful and very prompt when it comes to a quote on anything outside of Hyundi sevice he makes my visit very pleasant that I do always keep my car running smooth and keep my upcoming appointments. You guys rock.

Steve

Dec 24, 2013

Good service ,friendly staff,very helpful,great knowledge of vehicle.Service dept.on their toes to help service you car or needs in a very short time.Always working to get you in and out in a timely manner.

Joseph

Dec 17, 2013

The people were friendly in providing customer service, and answering any additional questions. They were also very polite to build a personal connection by asking me about my personal event that I spoke to them with. The turn around for the service was with in the same day so I was able to work and come back later on to pick up my vehicle. I appreciated the fact that they had one person dedicated in providing the needed service to the car. Finally, the detailing of the bill and payment was explained, and easy to understand.

Russell

Dec 11, 2013

I have been to Webb Hyundai twice for service, both times I've been greeted right away, treated respectfully and the service has been prompt. The service advisors are confident, familiar with my car and seem anxious to please customers. My service so far has been routine however in the waiting area I have seen advisors confer with customers about warranty work and respect the time they take outlining the work to be performed. Don't expect a typical service experience, Webb provides service far and beyond what is expected, its a class act.

Judith

Dec 3, 2013

I had an 8:00 a.m. appt. and was in and out in record time. My husband was extremely happy and what more could one say.

Michelle

Dec 1, 2013

I love that when I come in they know me by name and always take care of my needs for my vehicle. Ihave owned several different types of vehicles and Hyundai has given me the best customer service.

John

Nov 22, 2013

Dealing with john k. helping me get in for a much needed repair on my steering components(tie rod end) and as always I will only let Joe perform any work,I know if I owned a shop I could only hope I could have a man like Joe running the shop,he is very professional in his customer service and his skills as a mechanic!

Claudia

Nov 18, 2013

Everything was either solved, or action on the plan to resolve the problem was taken on the same day. A loaner was offered as soon as it became apparent that our wait for our car would take several hours. Details of the inspection findings were provided when we requested them. The identified issues under warranty were addressed with a plan for future action and the order for the required part was initiated that very day. Everyone was very patient, forthcoming, professional, polite and friendly.

Peter

Nov 14, 2013

Specifically, there was an error where a sales price was posted on the internet. After speaking with the salesman Terry D, it was determined that the price was a mistake and could not be met. After discussion on the matter it was decided by the dealer that they would own up to their mistake and honor the posted price (A GREAT DEAL).Finance Manager Gary was a GREAT and very kind, honest man. I enjoyed working with him. Additionally, the dealer had all of my warranties and service deals ready to go when I bought the car based on our previous purchases, which sped up the process tremendously!

Elizabeth

Nov 11, 2013

I especially like the service department and John W (the gentlemen with the curly hair) is ALWAYS so nice and accommodating. His committment to service and kindness is the chief reason I keep returning and since I originally did not like your sales program I was hesitant to have my car serviced here but your service depart shines!!

Janis

Nov 11, 2013

The service manager is very good and knowledgable. He looks out for his customers. I am very happy with the service department at Webb. Wouldn't go anywhere else.

Wendy

Nov 6, 2013

I called the Service Department on Saturday and was able to get an appointment on Monday morning. The friendly staff displayed excellent customer service by explaining my concerns to me. It was a great experience to receive such good service. I high recommend Webb Hyundia Car Dealership for Sales and Service.

Curtis

Oct 30, 2013

Very friendly, and professional. Get customers right away into bays, great communication prior to making any repair. Complimentary car wash after each and every service. Awesome experience!

Milica

Oct 25, 2013

I did not have an appointment for this visit, I called before hand, explained my problem with my car and was told to come right in. When I got there, which was approx 8:20am, I told the service dept rep that I had to be out by 9:30, he said that would be no problem and said it should just take approx 30 minutes, I had a tail light out and the right turn signal was blinking was very fast. I appreciated the mechanic coming to me and explaining what they diagnosed and explained the cost to me, I told him to proceed then and it was only about 20 minutes later that he called me and said my car was ready. I was out by 9:10. This is my second experience in the service department and I have always received excellent customer service.

Doug

Oct 11, 2013

I went in for routine service, oil and filter. Jon at the service desk advised me about a recall on my vehicle. Jon saw that it got done and made other suggestions and did a great job explaining everything. The service and office staff were all great. My free time is very limited and Jon provided me with two available appointment times and the first one worked great for me. Thanks Jon.

Carey

Oct 9, 2013

I had my car towed there over the weekend when the service dept was closed. I forgot to call on Monday and check in and before I could service had already looked at car and ordered parts and was well on the way to resolving the issue.

KellyK

Aug 19, 2013

Both Molly Liston and Jason Blons assisted me in purchasing a new Santa Fe. I couldn't have had a better experience. Everyone there was incredibly helpful in the buying process and they were not pushy like other dealerships can be. This is my first Hyundai and I'd certainly recommend stopping in and take a look around!

Maren W.

Aug 11, 2013

We worked with Nick Wright to buy our new Santa Fe and he was great. Really knowledgeable and personable (very important). The experience at Web couldn't have been better and we'd definitely come back to Webb for future car needs.

M&M

Aug 9, 2013

Purchased second car from Jason Balon. He is the best, I came in on Friday late afternoon and told him exactly what I was looking for. I was in a hurry so he called me that evening. I called him Saturday morning and made the deal. I picked up the car around noon. It couldn't have been any smoother! I was provided a grilled hamburger and beverage while the paperwork was being completed. I always talk about my outstanding experience with Jason and the wonderful service dept. I always recommend Webb Hyundai to my friends and family.

Carley s

Aug 6, 2013

Brian and Nick were extremely helpful, making my first brand new car buying process easy and fun :) Nick even personally dropped my new car off so I could have it same night.

srellenwood

Jul 29, 2013

I haven't had to deal with the service area, but buying the car was Great- they allowed me several times in and around car- they were friendly, patience and not pushy.

Nicole K

Jun 19, 2013

My service was quick, even thought I requested a lot of items to be looked at. Results came back from the diagnostics that I didn't need all the repairs and they didn't push me into adding on expenses that I did not need. Thanks Webb Hyundai. I always tell people to shop at Webb Hyundai.

Robert R.

Jun 19, 2013

The staff at Webb Hyundai are very friendly and knowledgeable about explaining all the features on my new car. I highly recommend this dealership to anyone in the market of buying a new or used car. I am sure I will buy my next new car from the Webb boys!!

T&T

Mar 13, 2013

The service department was not only courteous but efficient and concerned that the work was not only completed but done quickly.

Janis

Mar 12, 2013

I had a girl salesperson that made the car purchase wonderful. Everyone at Webb was easy to work with. They responded immediately to any questions I had and the service department has been great. I would recommend this dealership to anyone looking for a great car. Other dealers are pushy and want you to hurry and make a decision. Not at Webb. I made my mind up and they were okay with that. If you want a great experience buying a car, I would recommend Webb.

Dre

Mar 11, 2013

webb boys do a great job with service and sales. the facility is clean and the staff is knowledge. they dont push you or try to sell you stuff you do not need. repairs are price reasonable.

mlist

Jun 15, 2012

The salesmen were so helpful & I would highly recommend this dealership to my friends & family.

podcust

May 17, 2012

Service department tried to reinstall a piece of trim on my veloster and not only installed the piece incorrectly but also dented the car in the process. Now they deny causing the dent. Hyundai dealerships are only interested in selling cars and changing oil, they have no interest in warranty issues.

NellyParr

May 9, 2012

Mr. Evans was a great salesman he wasn't pushy and did not make me feel uncomfortable. He made sure to explain everything thoroughly and also made sure I understood. Mr. Schutz in the finance department was also a great help my credit is less than stellar and he helped a lot in making sure that I was able to afford the purchase. The entire team at Webb Hyundai was great. They made my first new car buying experience Great!!!:-)

Kayak117

Feb 10, 2012

I just picked up my 2011 Sonata and I wanted to thank the Service Department for treating me so well on the issue with my car. Last night my car would not shift out of park and I was stuck in a parking lot. The tow truck came within 30 minutes and when we arrived at Webb Hyundai, there were still people working in the service area. They promptly attended to my car, gave me a loaner car (knowing I had to be at work in the morning), and I was home by 7:00pm (issue began at 6:00). I was so impressed with how kind and attentive they were, and what a positive attitude they had.They stopped what they were working on and helped me. I can't thank them enough for making this issue so easy to deal with! I was also impressed that what I thought would take the day to fix, took only a little part of the morning, and I had my car back in no time at all. I love my Sonata and I love Webb Hyundai.

Koss

Dec 7, 2011

Great service / honest / fast service / thorough / and explains in details what needs to be done and why the work is needed. Clean and courteous and cooperative with any questions. They always wash the car after servicing the car.

jchurley714

Aug 29, 2011

I have been having my santa fe serviced here since purchasing ot new, the service manager Kim is a pleasure to work with always accomadating with laat minute service needs,explanations of costs, future appointments, or any questions I have had, also joe the mechanic is very good and always takes good care of my car.I travel 20 milesto webb, passing a hyundai dealership in merrillville,in. to come to webb!

dawgy

Aug 22, 2011

FRIENDLY,HELPFUL,KNOWLEDGEABLE,COMFORTABLE, AND MOST IMPORTANT TO ME RESPECTFUL !! I HONESTLY DID NOT EXPECT SHOPPING FOR A NEW CAR TO GO SMOOTH AND PLEASANT

jjubera

Jul 22, 2011

Jon was very helpful to make sure we found exactly what we were looking for. He explained all the workings of the car and did his best to make sure we understood everything including the paper work and warrentees.

Jalynn49

Mar 30, 2011

In the past I have had high pressure saleman and mind games played on me. This experience has changed my mind regarding car salesman/women. I had the most pleasant experience without the high pressure tactics. The best deal was given to me here,bar none! The Internet sales system worked for me. Never had to talk or see anyone till I went in for a test drive.I love my new Santa Fe!! And love the way I was treated.

saw3392

Mar 18, 2011

When I started looking for a new Genesis I wanted to do my research. I emailed 4 or 5 dealerships. Of all those dealerships i dealt with, Cameron at webb hyundai was the most helpful. He got me everything i asked for and would follow up with me to make sure everything was good to go when I came in. When i did come in he had the vehicle pulled up for me and ready to go. We signed the papers and i left, it was a very easy process.

scombis

Mar 17, 2011

The deal was challenging but in the end they kept to their word and I received a wonderful deal. The pricing on both the new car and my trade in was very aggressive. Daisy was wonderful to work with and I would highly recommend dealing with her for any new car purchase.

chicago_neko

Mar 12, 2011

Daisy found us a great used 2009 Hyundai Accent. We've had it for two weeks now, and we couldn't be happier! They were very friendly, professional, and listened to all of our concerns. We thought we were going to buy an older model car, but ended up with a newer model at a great price. They also offered us a terrific APR as well. I'd give them a 6 rating, if one existed! :)

Macymay25

Mar 9, 2011

I purchased a sonata a few days ago from Webb Hyundai and can definitely say I had a wonderful experience! First of all I love my car, I always purchased American because that is how I was taught by my parents but with learning what Hyundai offers I will definitely not go back! I got pricing and all my information thru email so by the time I got to the dealership I knew exactly what I wanted and how much I was paying for it! I highly recommend this dealer, everyone was super friendly and helpful. I already recommended my sister which wants my Sonata! She will be picking one up this Saturday!!

tony112171

Mar 2, 2011

Great overall experience. The sales staff were extremely friendly, made us feel at home. Our salesman Adam worked very hard for us and after the sale he would call and check on us to make sure we were completly satisfied with our purchase. Highly recommended.

mflen1

Feb 22, 2011

On the internet, Daisy Garcia answered all my questions about a 2011 Hyundai Elantra Limited. When I went into the dealership, Dean Miller was very helpful in answering a few more questions and "got the ball rolling" to purchase my chosen car. The financial young man, the cashier, all were very friendly and courteous. I was very satisfied with my purchase and can't wait until it gets here from the factory!

voyagermb

Feb 14, 2011

Went to this dealership to look at a used 2010 Hyundai Elantra. Took a test drive in 2 of the used ones which Jeff pointed out the noises of the brakes and then we asked about the new 2010's. He brought us the Elantra SE to test drive (we were looking at the GLS) and told us all the new 2010's have a $2500 rebate that you would get off the price right then when you're financing. After test driving this car we asked about the price and we didn't want to pay that much...so he comes back to us and says he's found a GLS out in the back of the lot half buried in the snow and that it would be $17700 and asked us if we were interested he would get it dug out so we waited for him. When they brought the car around to test drive there was about a shovels worth of snow they left on the drivers side floor. We went ahead and test drove it and liked it and went in to discuss price and financing (we heard they had 0% financing and thought that would be pretty cool) We thought the price would then be $15200 + tax and we talk to Jeff about the 0% financing and he said he would check on price and payments and would be back (everytime he had to "check" we had to wait a long time) We were very clear on what we wanted but everytime he comes back with something a lot higher. I had a calculator on my phone and multiplied the amout of the payments with the amount of months and came up with about $19000! I asked him about the rebate and he said it was already taken out of price of the car! I said that this is higher than the sticker price and he told me that it was because of the taxes and shipping and docking fee or some BS like that. Also he said with the quote with the 0% financing that you lose the discount. All of this garbage wasn't explained to us up front and when we didn't want it he brings out Brian Webb who gives us more of the same. The thing is that if they weren't going to come even close to what we wanted then why all the back and forth and wasting our time. As we get up to leave they say we can give you a better deal on that used car that you drove and when we weren't interested in the used cars Jeff comments about how we made him dig that car out and everything. That's just plain rude... We might have left and gave it some thought and possibly came back if it weren't for the fact that he was so rude.We left from there and went to McGrath in Chicago. The ladies there are wonderful...very polite and informative and the manager came right out to meet us when we first got there. He explained all of our options so that we could make a choice that would suit us. We ended up getting a new 2010 Elantra there and at the price we wanted and the payments we wanted. They were truely wonderful and very refeshing after dealing with Webb's nonsense!

sonataguy1234

Jan 15, 2011

I'd like to point out that when I purchased my 2011 Sonata there was a flaw in the rear bumper (what looked to be lot damage from moving cars around). I noticed it at delivery when the car was all cleaned up and I did a thorough walk around BEFORE I drove away. The salesman and I documented it and had it signed off on by a manager and we all had copies of what needed to be done. I made the appointment about a week later, brought my car back (was even given a loner car to drive as long as needed), and they repaired the bumper as promised with no incident. The repair came out absolutely perfect also.I'm not sure why that previous post was the way they claimed because I couldn't be happier with the whole process at this dealership. It just goes to show that the customer has to take some responsibility and realize once you drive away anything can happen. You can't drive home and park in the garage and all of a sudden notice something on the car. Even if it is 15 minutes old and you drove 2 miles away. Situations like that prior bad review probably took place late at night near closing and the customer was in a big hurry and didn't take the time to look over the car. Even if there was something not right with it it is still the customers responsibility to inspect the car PRIOR to driving away. Then if something isn't right with the vehicle here is the biggest tip one can do. GET IT IN WRITING!! You have no one but yourself to blame not having everything you are requesting put down in writing and signed off on by a manager. No excuses. Unfortunately the customer is NOT always right for being careless and trying to get something for nothing. You can't blame the dealer for damage that could have happened after you drove away. It's funny how everyone has camera phones today, why couldn't that person take a picture of the damage at the dealer at the time they bought the car? Anyway, I had an excellent experience and feel the Sonata is a great product. I'll admit that not every dealer is perfect but my concerns were handled exactly how I expected. I'll continue to bring my Sonata in for service and purchase more vehicles from Webb in the future.

grandevato75

Jan 10, 2011

I was torn between two different dealerships. Daisy at Webb Hyundai gave me the best price. When I walked through the door I was greeted with a friendly smile from another salesman. When I asked to speak to Daisy, he politely excused himself and called her. I felt welcomed. When I need to buy another car, I'll keep them in mind.

kieasha hill

Dec 31, 2010

My experience was Excellant! Daisy was understanding and willing to go that extra mile to get me the car that I wanted! It took all of 45mins for me to drive home with my 2005 Sante'fe GLS! Which by the way had bonus features added!They get 5 stars!

d_egmtz

Sep 4, 2010

I had such a pleasant experience visiting Webb Hyundai two days ago when I purchased my new Genesis. I personally dealt with Ms. Webb who was a pleasure to deal with, she was SUPER kind and very attentive to my needs. I work very long hours so I don't have much time to sit around trying to find the right car. She had my vehicle pulled up as soon as I got there with a tag hanging from the mirror that read hold for "The Jackson Family". I was in and out after that! Everyone was so kind and helped me in anyway they could. I will DEFINITELY recommend everyone to this dealership. I love the fact that I received great value for my money and know for a fact that my time was well spent. Webb Hyundai will definitely be the place me and my family will purchase there vehicles from!

sarab2010

Sep 1, 2010

I had a great experience buying my first Hyundai from Webb. I LOVE my Elantra and Terry made everything easy for me. No pressure...I left with what I wanted. Brian helped me in finance and everyone was super friendly. Brought my sister there a week later and she bought a car here too. Really happy with Webb and finally feel like I found a dealership that I can deal with.

fancface

Aug 11, 2010

These people are the scum of the earth. The GM/sales manager Nick is a smug jackass who can careless about his customers. I bought a 2011 Hyundai Sonata brand new only to discover 3wks later that there were nicks and missing paint on the front/rear bumper. My salesman George asked told me they would take care of it w/ no prob. When I brought the veh in for service all of a sudden everyone had amnesia. I called Consumer Affairs about it and many of the other issues and they were told by Brian that I had come back 3 mos later and announced that i'd dinged my car the week before and demanded touch up paint in order to get rid of the white spot. I never spoke these words to the service mgr -EVER. Angered by the blatant lie. I left a message for Brian, of course he never returned my call and I proceeded to go to Webb in order to address is slanderous filthy lies. Brian was adamant that I was lying about the serv mgr's recollection of our conversation and decided to bring him in to prove that I was a viscious liar. As soon as the SM and I made eye contact he stated"this isn't the lady that i spoke to." We then went outside to look at my veh and it was a totally different Sonata issue. They had confused me with another customer. No one ever apologized for the remarks, their screw-up or the frustration. Brian turns to me and states "well there is still nothing we can do about it." He gave every excuse known to a crooked - scumbag dealer as to why they were right and I was basically SOL. As we discussed the issue, a customer, the owner "big daddy scumbag Webb, some other douchebag guy and the Finance mgr all stood there watching. In fact, there were so many personnel outside and in the window that a lady screamed "is there anybody working here or not? I could use a little help!" They even stood there as a customer verbally attacked me and got in my face about a situation that had nothing to do with him. Explain to me how a customer/buyer is subjected to this from a guy you haven't had the opportunity to treat like crap. I'm sure he'll get his turn to. Brian laughed in my face several times, was sarcastic and very unprofessional. Apparently there is humor in learning that his sister basically called me stupid for wanting to go to another dealership, it is also funny to learn that my sales "cave" man George verbally accosted me one day while visiting the lot to wash my vehicle. George was a bit upset because he did not receive a good survey rating from me, so he decided to run out to the parking lot as I drove in yelling and carrying on in anger. This place is unbelieveable rude, unethical and full of scummy jerk-offs. Apparently, Brian thought that my concerns were akin to Deaf Comedy Jam as he continued to laugh throughout our conversion and avoid addressing what George promised. Aside from this, he attacked my character and stated that his sis and George told him that I was rude to them. when i addressed his tactless comment. I informed him that he was once again misinformed and dead wrong--i.e., thinking i was a differnt cust. I let him know that George complimented me on my poise and class. things became abrupt when he disrespected me about the survey. and as for jackie, she was rightfully put in her place after approaching me about my decision to leave and patronage a differnt dealer. I don't know when sticking up for yourself became rude behavior. Maybe nowadays dealers are authorized to verbally accost their customers? When I went in to have my oil changed and bumper fixed. I felt lied to and very uncomfortably around George and Jackie (who would see me and never speak. I'm sorry, I'm wrong for telling you not to call me an idiot? Really?)I aksed the female in service if I was free to take my veh to a different Hyundai establishment. She stated that I could not. By the time I got done with the laught, lies, disrespect and blatant unprofessional behavior I didn't care what she said. I was never going to have my veh here for anything. I asked Brian what I needed to do to transfer to a different dealer. he once again laughed condascendingly and stated "just drive to a different lot" I explained that I was told that I could not do that and wanted to know proper procedure as I was not in the interest of patronizing such toolbags. Brian preceded to atate "we don't want you here!" This took the cake. I bring you an issue with my veh and ask you to make good on your salesman words, you don't do it, report to Hyundai that I was in an accident only to find out that it was someone else, defend the fact that your staff has provided rude interactions on every occassions and when I address my concerns and dissatisfaction I'm the nuisance??????? Brian became so angry when I told him that they have a reputation for being bad business bags-I guess the truth does hurt. I'm sure that isn't the first time you've heard that. In summary, in the three months that I have been in contact with Webb Hyundai, I have been:1. Verbally Attacked2. Insulted and told that I was not wanted there3. Denied a new temp plate after George barely taped it in causing it to fly out of the window(I was told to go get my plts after a week of having my car)due to the fact that they would be fined $25,000. However, G.Lopez simply had me get a report and gave me another plate w/o any problem.4. Incovenienced- the idiots forgot to take my down payment until i called about it 5 days later, they also left my closing ppwrk in my car5. Lied to and on6. Scoffed at and belittled7. Confronted by more than half of the staff8. Mobbed by the owners and their croniesThis is bar far the tackiest and self-righteous group of jackasses that I've ever encountered. I HAVE TRAVELED ALL OVER THE WORLD AND I'VE NEVER BEEN MORE INSULTED AND DISRESPECTED IN MY ENTIRE LIFE. YOU PEOPLE WILL DEFINATELY PAY FOR EVERY INDISCRETION AND HORRID BEHAVIOR THAT YOU'VE DISHED OUT. YOU REAP WHAT YOU SOW!!