Used Cars for Sale at West Herr Nissan Williamsville in Williamsville, NY

Anthony J. Nigro

Oct 17, 2015

I would rate this dealership from 1-10 as a 10 because of the friendly,courteous,and knowledgeable people and Techs that are employed there.The facility is always clean,their waiting room has fresh coffee,reading material a large TV and not to mention the very comfortable sofas and sofa chairs to relax in while your waiting for your auto to be serviced.What can I say a great experience with nice people.I also want to add this note,that the General Manager of this dealership heads up a great team of honest and courteous sales people that will help you find the Auto and model that you need.

jenr

Jul 31, 2015

I leased my Rouge through West Herr, and it couldn't have been easier. It was actually an enjoyable process, who can say that about the car shopping process. No pressure to "sign today" for this great deal, like I received at another dealership. Greg V. Was great to work with he was friendly and personable. He even accommodated my very busy schedule to pick up the car early and get back to work quickly. If you're buying a band West Herr carries shop there. Also great $ for my trade in!

this guy

May 28, 2015

Interested in a car from cars.com No price listed so I emailed them. Several responses on they would find out and get back to me. 2days later I drove by and looked for myself. How hard was it for them to look out their window? 2weeks later thet emailed me the price and asked if I wear still looking. Wow hard working bunch of go getters these days.

Dave

Apr 8, 2015

This was the fastest, smoothest vehicle buying experience ever! Also saved thousands on cost of truck which was well worth the ride up to Buffalo, NY. Greg is a fine car salesman we are very pleased!

Charliemay

Apr 7, 2015

It was the smoothest car buying experience I ever had. I would highly recommend this dealer ship.

Katie Andrews

Apr 2, 2015

I had been working with my salesman Jesse for about 3 months. He understood my needs and worked with me for over 3 months to help me get the best deal. His customer service is above and beyond. Currently my sister, my father and myself have all gone through him. I highly recommend Auto Place Nissan to anyone looking to buy or lease a new car!

Mike W

Mar 7, 2015

Purchasing was exceptional. Salesman as well as all Customer personal were attentive and professional. Made my purchase a enjoyable experience. Would recommend Auto Place Nissan to anyone

John

Feb 27, 2015

I thoroughly enjoyed my leasing process with Greg and Jessie at Autoplace. They worked on finding me the right car that was in my budget. The Altima I leased, 2015 SL, has more options than my previous Altima which is coming in handy with this very cold winter. The heated seats, steering wheel and remote start makes getting through this cold winter with a warm car ready to go a pleasure!!! The people in service are terrific too from prior experience!! I can't think of going to any other Nissan dealer. Autoplace Rules!! Thanks again guys!!

Ryan Barker

Feb 27, 2015

I just recently my third vehicle from Autoplace Nissan. Many thanks to Heather and Teddy for their excellent customer service and for making the buying process easy. I traveled over two hours from my home to Autoplace because buying there is quick, comfortable, and easy. The paperwork was complete and ready for signing upon my arrival. My new vehicle was fully fueled and ready for my long drive home. They got me in and out quickly which I greatly appreciated. The staff answered all my questions and thoroughly explained all the bells and whistles of my new vehicle. Never a disappointment with Autoplace. You have a customer for life. Thank you!

Ann

Feb 26, 2015

I had been looking all over for my first car in over 10 years. My experience with Sam at Infinii Nissan was GREAT! I live over 150 miles from the dealership and when I got there everything was ready for my test drive and the paperwork was done for my purchase. He was great!!!!

J. Dansa

Feb 24, 2015

Great service team. Guys are quick and professional.

pat atkinson

Feb 24, 2015

never a problem when I go for service . Building is always clean , service rep. are always very nice . I always leave feeling like I was treated good .

Jason

Feb 23, 2015

We keep coming back to AutoPlace Infiniti for the quality and thoroughness of service we receive. Very pleased with this dealership from top to bottom!

Justpat

Feb 19, 2015

I have been buying my cars at Nissan-Infiniti for over 20 years and have no complaints whatsoever

Ryan Rupracht

Feb 19, 2015

Another great experience at Autoplace! Appointment had to be setup via voicemail phonetag since i was working nights but no one got annoyed with my several calls and their missed calls. Got there and my warrenty covered rental was already running and warm (as it was 0 degrees out). I needed warrenty covered body work done and that did take a little longer than everone expected but the warrenty covered the replacement car. My Rogue looks great again inside and out. Thanks Fred Lojacono for setting it up and Kevin Burckhard for the onsite dealings.

Kim R

Feb 18, 2015

Had a very nice experience and got a great car...Very pleased for a second time...Would come back for a 3rd..Keep up the good work...

Brian

Feb 17, 2015

We needed a new battery in a hurry because I had to get to work. The service department was very nice, and took care of us right away.

Tricia

Feb 17, 2015

Autoplace Infinity has excellent sales and service! My husband and I recently purchased an Infinity QX50. Shawn Sweeney was our salesperson. He was professional, friendly and took the time to explain everything to us and made sure we were comfortable with all details. We brought our car in for first oil change and experienced the same excellent service. Facility is comfortable and service department staff were wonderful. They are very accommodating and make going in for car maintenance nice and easy. Service and sales staff go above and beyond, excellent customer service.

Erin D.

Feb 16, 2015

Fantastic sales team, wonderful service. On my second Nissan with them and will keep going back.

squidvp

Feb 16, 2015

The associates are very friendly, always helpful, and are always able to answer my questions. The quality of service here is unmatched anywhere else.

JC

Feb 15, 2015

I recently wanted to upgrade my Nissan Rogue and I started my process with a dealer that my place of employment, has a company program with. I did start with them but something was bothering me after I left, so I contacted Autoplace Nissan and I am so glad I did. They were very attentive, listened to what I wanted and made the buying process so much easier than the other dealer. I will never go anywhere else again.

Joyce

Feb 2, 2015

I recently had my NYS inspection done at Auto Place Nissan and I was in and out of there in no time. I received super friendly and fast service.

Jerry Schaffer

Jan 27, 2015

The technicians are expert and the customer service is unparalleled. I would recommend them to anyone.

Linda B

Jan 24, 2015

Had my first oil change on my 2014 Altima-- made the appointment a week earlier and the service department stuck to time that my oil change was scheduled. I was in and out in no time. Associates were very friendly and courteous. This is the first time that I purchased a vehicle from Auto Place Nissan-- and their standards far exceed that of the dealership I purchased from in years past. More than 5 stars should be awarded!!

Judi Vescio

Jan 21, 2015

I leased a 2015 Rogue from Autoplace this past November and after going to a couple other dealers found them to be the best! My salesman, Jesse Bieksza was very helpful and hung in there with me even though I changed my mind a few times! Everyone there was nice and made my leasing experience easy! I love my new Rouge and have recommended Jesse and Autoplace to my friends and family!

Richard J. Steiner

Jan 21, 2015

I have been purchasing Nissan & Infiniti vehicles from this dealership for more than 20 years with consistent superior service and performance

Rpfichter

Jan 19, 2015

This is the third car I have purchased from Autoplace Infiniti and have never been dissatisfied.

Scott Rybak

Jan 8, 2015

The inventory selection was impressive, but what was most appreciated was the professional demeanor and product knowledge that Teddy Baynes displayed. There was not a question that I asked that Teddy could not answer. There was no undo pressure, and every aspect of the vehicle was explained to me. I will definitely do business with teddy and Autoplace again!

Udeme U

Jan 1, 2015

My wife & I have been to many dealerships, but Auto Place Nissan's gone the extra mile in all aspects - from sales (Ted Baynes, shout out to you!) to service, etc. Everything's great, but I've a few ideas which would crank up the great service even a notch higher! Considering getting myself a vehicle there at some point!

brenden

Dec 31, 2014

I recently purchased a 09 Nissan Altima used from Evan Sardo at Autoplace. I did not experience any of the unpleasent things we have all to come to associate with purchasing a used car. Evan was a true professional, throughout the entire process and even PROMPTLY assisted me with a minor electrical issue I had after purchasing the vehicle. If you are in the market for a used car, Autoplace is the place to go, ask for Evan. He comes highly recommended.

Vince G

Dec 31, 2014

I had a great experience when I purchased my 2009 Altima from Autoplace so I returned there to purchase my 2015 Rogue. I received the same friendly, courteous and professional treatment I experienced when I purchased my Altima. Jesse Bieksza did an excellent job from start to finish in getting me the vehicle I wanted for the right price.

Etodaroc

Dec 29, 2014

I have had the pleasure of dealing with Sam Saladino at Nissan Autoplace and he is theeeeee BEST! From start to finish he helped me with everything. I went into the dealership on my 30th Birthday just to look around and ended up leaving with a new car!!! I was so excited, he had a ton of patience with me since I came in with my female friend & I didnt know too much about the buying process. He didnt make me feel rushed or like he was just trying to make a sale. Even after the car was sold any questions i have i can contact him and he is ALWAYS there to help. I really like that about him and feel he is a great assest to that Nissan team. Next time you go to Autoplace ASK FOR SAM!! :-)

Tripp,

Dec 29, 2014

I used the online service to schedule an appointment and I thought it was very easy to use. Also they back up their Express oil change guarantee!

ngervie

Dec 19, 2014

Auto place was so good it had changed my opinion of the truck buying process. They were kind and professional from the moment we walked in. They worked hard to find us what we wanted and we were completely satisfied with the entire process. Thank you for our new Nisaan Frontier. We are hooked

Joanne

Dec 17, 2014

Teddy and Auto PlaceInfiniti Nissan were excellent! I would highly recommend that before you waste your time an go anywhere else, go see Teddy. He made buying a new car easy, informative and great prices! I will never go any place else!

Doug from Lockport

Dec 11, 2014

Autoplace Infiniti, We bought our new Infinity there a couple years ago and have been extremely happy with the quality and all the people we have encountered ever since. The service personel have been great, professional, courteous and honest. There is not much more you could ask from a dealership. Thanks Autoplace!

Jim M

Dec 8, 2014

I purchased an Infiniti from Auto Place Infiniti and have used their service for 7 years. Excellent service, very easy to make an appointment, and the staff treats me like an old friend. 7 years and 100,000 miles of great service.

Catager

Dec 2, 2014

If any one buys a Nissan in Western New York without contacting Ted Baynes at Autoplace Nissan they are out of their minds. First class all the way. No dealer salesman has EVER given me the service I've received from Ted.

Lisa Pursel

Dec 1, 2014

This is the only dealership I have ever been to that has class and integrity. I have had nothing but honesty from Nissan Autoplace especially in the service dept. I would for sure recommend my family and friends to Nissan Autoplace. My only regret is that I did not initially purchase my vehicle there. I discovered them when I needed service for a recall. The rest is history. I will never go anywhere else.

Simone

Dec 1, 2014

Great job at my first checkup w/ Infiniti Fast Freiendly Professional

DNabozny

Nov 23, 2014

Salesman Joe Muscato was knowledgeable and very easy to work with. He was very patient with many last minute changes in our buying needs. He also came in on his day off to allow us to pick up the car when we wanted. Overall a great experience, my wife is very happy with her new Rogue. Thanks!

DChambers

Nov 17, 2014

What about Auto place Nissan, let me think. Fantastic sales people, great vehicles and a great showroom. This is our firth Nissan we have purchased, but our first time dealing with Auto Place Nissan. Decided to try the internet route this time, hesitated about it but gave it a shot. Received a phone call immediately from Stephanie, told her what vehicle we were looking for, color and all the desired options and price we wanted to pay. She listened, took the information and said she would call us back. Called us back she did and to our surprise everything that we wanted she delivered, including the price. But just to be clear we did contact and did receive back quotes from other area Nissan dealers and the closest price from them was still $30.00 more than we wanted to pay per month. We closed the deal with Stephanie and within a few days we went to pick up the vehicle. After meeting Stephanie she turned us over to Evan to show us the vehicle and to do the final paperwork. Another thumbs up for Evan, who also did a fantastic job. Showed us the vehicle, which we could not be happier with and took us though all the paperwork in a timely fashion, in and out and on our way home under two hours. Would we buy again from Auto Place Nissan? Yes we would. Would we recommend Auto Place Nissan to someone else? Definitely. Have not had to use the service department as yet but if they are anything like the rest of the company than our dealings with them should also be great.

Dr Bob

Nov 14, 2014

Been buying both Infinitis and Nissans from this dealer for over 40 years. 2 Q's , 2 G35's, 2 Rogues, 2 Maximas and a couple of more. I emphasize 2 of each because I liked the first model so much that I bought another just like it only newer. Everybody there is friendly, knowledgeable, and eager to please. Don't think I ever had to bring a car back twice for the same problem. Fixed right the first time - always!

Brent Wilkey

Oct 31, 2014

Everyone I encountered at this dealership were very friendly and help me as much as they could. I had to be out of the dealership by noon to get to another commitment and I drove my new truck off the lot at 11:59. They made the process of truck buying a breeze.

350-Z Roadster

Oct 29, 2014

We've purchased 6 vehicles from Autoplace. Although the Dealership is a bit of a drive, the whole service experince is worth the trip. Autoplace service advisors are very user-friendly and will schedule to suit your needs. Free loaner for my wife's Infiniti and free oil changes for my Nissan are examples of Autoplace's 5 Star service. It will be easy to purchase another car here...

RicoJ

Oct 29, 2014

Between my wife and I, we just leased our 12th and 13th Nissan from Autoplace. Every time, we go in, tell them what we want and they find it and have it sent to them. We do our homework ahead of time and they always represent a fair price. Saves time, stress and headache. Service dept. is friendly, personable and has never pitched unneeded repairs.

Eddy A

Oct 27, 2014

Dealership is imaculate, everyone was helpful, fast service. Nexth car Will be bought there from the same salesman. Mike P..Can't say enough how great they take of you.

Sally Guerin

Oct 24, 2014

I leased my Sentra from Dan Kraus. He is one of the most sincere salesperson I have ever dealt with!!!!! My experience at Auto Place was awesome and big part of that was because of Dan's salesmanship and knowledge of the product (my Sentra). He was able to point me in the right direction for financing too plus always keeping my circumstances in mind. I would go to Auto Place again and would highly recommend it to anyone looking for a car to own or lease.

Azzimom

Oct 18, 2014

The service was excellent. Rich Izzo took great care of me!

Daniel W

Oct 17, 2014

I take my car in for regular scheduled service. Appointments by internet are great and the staff in the service area are courteous and prompt. What more besides coffee in the lounge can you ask for?

FrankT

Oct 17, 2014

This place is "Top Shelf"! Never before have I been treated to such a wonderful experience just to have my vehicle serviced. Everyone goes out of their way to make sure the customer feels like a King or Queen.

Brhawn

Oct 15, 2014

Awesome Service! I was in and out in no time at all - convenient, fast, reliable, courteous service...no pressure upselling - I love my Nissan & Autoplace id THE PLACE for sales & Service

Ray Belliotti

Oct 15, 2014

Infiniti Autoplace has a clean, efficient service facility. They serviced my vehicle promptly and well. Their waiting room is uncommonly pleasant and graced with comfortable furniture. No fuss, no muss.

Brad

Oct 7, 2014

I recently purchased a used SUV. My salesperson was Dan Kraus, at Autoplace Nissan. This was 100% an online transaction. I had not seen the vehicle in person. It was exactly as described by Dan. There were no surprises at all. In fact, the vehicle was nicer than I had expected. I have had 4 of these exact same vehicles, and this was the nicest. Dan went above and beyond to work with me, an out of area customer. He promptly answered all of my questions and even provided more in detail photos than what was on the website. Thank you Dan for making it the best experience possible.

Sue

Oct 3, 2014

I have wanted a Nissan Altima coupe in crimson black for so long. And thanks to Frank Duquette it happened. Frank is awesome not only as a sales person but a great guy. He made the whole process painless. The service team is friendly, professional and great to work with. This is what will bring me back and recommend this dealership to friends.

Mary C

Oct 1, 2014

Jesse & Stephanie did an awesome job. Our new car purchase went effortlessly and we were truly handled by a professional team.

Russ

Oct 1, 2014

This is the fourth Infiniti we have owned/leased. We will continue to work with this dealership and their sales staff. Everyone works twice as hard, compared to other places we have dealt with. Nothing is ever a problem and all our needs and wants are taken care of. Excellent job. Thanks again,

Kelly M

Sep 26, 2014

My goal in purchasing a new car was to get out of a compact car and into something a bit more efficient in a Buffalo winter, but I also wanted a reliable brand. I began searching dealer after dealer and ended up choosing Autoplace Nissan because of their outstanding customer service as well as their products. Due to my work schedule much of my car buying experience needed to be done online and on the phone, this lead me to Stephanie Jesonowski. Her customer service was excellen, the process was quick and efficient and just as she said, I love my new Nissan Juke!

Mario Basso

Sep 26, 2014

Love this dealership, we purchased our car from them an will return to buy another.

JP

Sep 24, 2014

The team at AutoPlace is terrific. I think the world of Dan Jr and his operation

J Dansa

Sep 23, 2014

The service team gets me in and out for oil changes in a flash! Very accomodating when booking service appointments and always friendly, thanks Autoplace Nissan Service Team!

Robert Hepper

Sep 22, 2014

Always a great experience, leasing and service! We are now on our third vehicle from this dealership and will continue to be a loyal customer. Free oil changes on our leased vehicles is a great perk we take full advantage of and they make the process very hassle free. We love Autoplace!

Tamara

Sep 20, 2014

Had to get some work done and oil change and Kevin was awesome helping me. He even let me know ahead of time that my windshield would need to be replaced before my car could pass inspection and coordinated to have it done at the same time as the inspection so I would not have to bring it in a second time! Always have great service at Autoplace!

Dave

Sep 18, 2014

the Sales man Richard Made it so easy ! We called told him what we wanted .. went in and bought our Q50 and didn't even need to test drive it ! ( and we came from out of state!)

Bill Reese

Sep 17, 2014

This has been by far the most enjoyable car buying experience I have ever had. I always hated buying a new car because of all the games that the dealerships usually play but at Auto Place Nissan it was really an enjoyable experience. I highly recommend them to everyone.

Carolyn

Sep 17, 2014

QX60 fits all our needs, great smooth car, comfort, ample seating, and all the bells & whistles when you do a lot of driving that become nice to have! Very professional and quality dealership. Would highly recommend!

ferreira

Sep 17, 2014

had a nice experience buying my car at auto place Nissan. the sales person was great

Jimmer

Sep 15, 2014

Very accommodating and helpful dealership. The ordering and buying process was very simple and low stress.

A.J.

Sep 11, 2014

I have purchased three vehicles from this dealership. I have always found them to have very friendly sales associates and prompt, exceptional followup service! In the past I have never returned to a dealership for service once my vehicle was beyond the warranty however this dealership is the exception for me. I have found them to be very helpful and honest to the core. I also feel more confident having them service my vehicle with certified Nissan parts as well. I have recommended this dealership to several friends and relatives with complete confidence!

Margie Weber

Sep 11, 2014

The Service Dept at AutoPlace Nisson sticks to appointed times. The gentlemen at the desk are courteous and do not rush you when you have questions/comments. Having the owner, Dan Fabrizio, in house makes a difference in how a business is run. It is clear to see it is a family. It's always good to see my salesman, Teddy Baynes, for updates on my Rogue and in general to be treated as a welcome guest! The restrooms are immaculate and this says a lot for the pride in the dealership.

PJP

Sep 10, 2014

Just picked up my 2014 Infiniti Q60 Convertible. Had the 2011 Infiniti Convertible for just over 3 years and was so happy with the service that I was very inclined to get another Infiniti. I did shop around and drove other cars and when push came to shove I did settle on the Infiniti again over the others. Shawn was my salesman and he made the process very easy. He was efficient and made the process very painless - which is often not the case when looking and purchasing a new vehicle. I look forward to another great relationship with Infiniti.

S Galda

Sep 10, 2014

I'm so happy with my Versa from Autoplace Nissan. The car is greatn we got a great deal, and servicing it at Autoplace is easy, fast, and always a pleasure.

Jeannie

Sep 9, 2014

Teddy was fantastic and very helpful. Great service

Lorraine Redlinski

Sep 5, 2014

I would go to no other Nissan dealership than Auto Place.. I refer my friends whenever I get the chance.

Marcia F

Sep 5, 2014

Love the Infiniti QX 60. Rides so smoothly and handles so well !

Rene M

Sep 5, 2014

My wife and I recently had a great experience buying our used 2013 Toyota Highlander from Greg Valentini at Autoplace Infiniti Nissan. He made the buying experience so simple and easy. There was no hassle at all. We would highly recommend using Autoplace Infiniti Nissan and Greg Valentini!

Dan T

Sep 4, 2014

Have had experiences with multiple car dealerships in past 40 years, and by far Autoplace Nissan is the best dealership I have done business with. The service department in particular is outstanding, helpful and effective in resolving any problems that arise mechanically, while not pressuring the purchase of unnecessary parts or services. I recommend this dealership enthusiastically.

H. Marceau

Sep 4, 2014

Our sales consultant, Greg, went above and beyond multiple times to ensure that the entire car buying process from beginning to end was not only simple and straightforward, but also pleasant. I didn't know it was possible to have such a positive cad buying experience.

LauraRN68

Sep 4, 2014

This was my first time purchasing a Nissan and overall I was very pleased. The financing that was available made the transaction possible - I was thrilled that the Loan officer took the time to explain the pros and cons of 0% financing -vs- low financing as it would apply over a 6 year time period. The sales representative was very pleasant and did a nice job of keeping up informed on the buying process, it take longer than anticipated to complete the paperwork and the sales representative did need direction several times to gather the correct information, but at least he took the time to ask and did not just tell us an incorrect answer. I love the car and all of the amenities. Thank you for your assistance

Rebecca

Sep 1, 2014

I would recommend this Nissan dealer over any of the other ones in the area. I had a wonderful salesperson and this was by far one of the best car buying experiences I have ever had. Every step of working with this dealership was wonderful. The other 2 dealerships in the area that I had previously worked with basically seemed uninterested in making a sale or contacting customers..

Angie

Aug 25, 2014

Dealer and salespersons (Ryan and Sam)worked together to get me the exact car I wanted. I love the car.

Marilyn G

Aug 24, 2014

Auto Place should change their name to the People Place, because their customer service doesn't end when you purchase a vehicle from them. Every time you have to come in for service, whether it's for an oil change or a mechanical problem, you are always treated like a VIP. They are never pushy or rude. They truly put the word Service in Customer Service. I would highly recommend this dealership to all my friends looking for a new Nissan or Infiniti. As a matter of fact I have!

Owen

Aug 20, 2014

I had the pleasure of working out a deal with Richard Izzo who was extremely professional and courteous throughout the entire buying experience. He was willing to work out a deal that i was very happy with and he walked us through the process from start to finish. I would highly recommend taking a visit to Autoplace Infiniti if you are considering buying or leasing in the future. I recently went for my first oil change (free of charge) and had my car washed and tires rotated without even asking! Very satisfied.

Brian M

Aug 16, 2014

Terrible owners, terrible managers, terrible staff, and therefore terrible dealership.... stay away. If you buy from auto place you will pay too much! try barneys or west herr for a way better deal!

SAM Will

Aug 15, 2014

We recently purchased a new Altima 3.5SL from Ryan Nasca. He did a great job of understanding what our needs and wants were and how he could help us meet them through their inventory. We came in with one idea, but left with a fantastic car that we are thrilled to drive! He and Sales Manager Patrick Higgins made the sales process as easy as possible. I highly recommend Autoplace for your new and used car purchases.

DAJ

Aug 13, 2014

Recently purchased my first Nissan at Autoplace and my experience was great! Sam Saladino was my salesman he he was very easy to work with, I would recommend both him and Autoplace if you are looking for a Nissan!

Jim M

Aug 6, 2014

I recently purchased a new Infiniti G37x from Auto Place. Shawn Sweeney was my salesperson, and he did a thorough job explaining the features of the vehicle, both during the sales process and the delivery process. During the delivery process we notice a couple of small scratches on the ashtray cover, and rather than delay the delivery I took the car and returned later to have the cover replaced by the Service Dept. The replacement process was efficient and convenient, and the service folks were professional. I highly recommend the vehicle and dealership.

Amber

Aug 4, 2014

From the buying process to the service I am so happy. I went in for an oil change and they did my inspection too. It's a good thing too because I always forget to have that done. Thanks again!

Crystal

Aug 4, 2014

Buying from them was great, my 2014 Rogue is amazing. The service department was fast also. I waited with my three children for an oil change and we weren't even there long enough for them to start arguing. :)

R. Hamilton

Aug 2, 2014

Took my car in fir service for the first time and I must say I was really pleased with the service. They were quick, courteous, and very friendly. The service area was readily accessible, clean and convenient. The waiting area was clean with coffee and pastry available. I was pleases with all areas of Auto Place Nisson.

Fred Brown

Aug 1, 2014

Great dealership! Leased a Q50 in January from Richard and was really pleased with the puuchase process. I have purchased or leased 4 Infinities and have had no issues with any of them. I am extremely satisfied with this car and would recommend Infiniti and Auto Place to anyone who is interested in good customer service and reliable performance. Brought my car in for its first service July 31 and was really pleased with Dan and Tom for their professional service.

Kurt W.

Jul 30, 2014

I wouldn't think of having my car serviced anywhere but auto place infiniti. GREAT SERVICE!

Michael F

Jul 30, 2014

Very Nice people to work. Thank you Patrick Higgins and Ted Baynes

Jerry M

Jul 28, 2014

Great Sales and Service departments. Very pleasant to deal with.

Amy Z.

Jul 24, 2014

Dealership is excellent. Everyone is very helpful and professional.

Dinna

Jul 24, 2014

After researching bit then having difficulty trying to locate the car of my choice this dealership found it in less than 24 hours. My salesman has gone out of his way to help me understand how the car works and never fails to return calls regarding questions. I am confident service will be equally outstanding.

Maggsruss176

Jul 24, 2014

I recently bought my car at Autoplace and it was such a great experience, as I was a first time buyer. They walked me through the whole process and I never felt pressured. The whole car buying process was made easy and I walked away with an awesome car that I love! I just went and got my first oil change at the dealership and it was quick and painless. They even set up my new phones bluetooth. Overall such a great team from management, sales, customer service and maintenance!

Very satisfied customer

Jul 22, 2014

I drive a fair distance (and past a few other Nissan dealers) to get to Autoplace and feel that it is worth it. Highly reccomend for both sales and service.

Linda B

Jul 11, 2014

Sherilyn was my salesperson. She is one knowledgeable salesperson- she made the buying experience easy - with no hassle or pressure- she actually made it fun! The whole group of folks I met were just super nice- made you feel like family. I love my new Nissan Altima and when the time comes to purchase again- I will be going back to AutoPlace .

Nancy Haug

Jul 11, 2014

Everything was fine, everyone was polite, the area is clean, and the work seemed very good and clean

Sharon

Jul 11, 2014

Had my Murano in for 1st Enviro guard treatment. Sorry to say I was disappointed when the interior wasn't cleaned in several places thoroughly before the application was applied and had to request a second cleaning. I'll wait for the next treatment to judge whether the cost of this program is justified. This is my third auto purchase from Auto Place and the only time there was a problem...

Caitlin

Jul 9, 2014

The best service imaginable. Teddy was so informative and was eager to answer any questions that I had, which was quite a few. I am so happy with my new car and I owe it all to the wonderful service that I was provided with. Thank you!

Mark B

Jul 8, 2014

Ted went out of his way to find just the right car for us. Made the buying experience a pleasure.

Jessica

Jul 7, 2014

Quick and efficient service! My car was taken care of quickly and the recall was remedied while having other general maintenance completed as well!

norahr

Jul 7, 2014

Always easy to make an appt. Arrived 1 hour early for my appt and was taken right in and my car was serviced before my actual appt time. They never try to sell you extras or pressure you. Love the drive up service. Thanks.

Tommy J.

Jul 3, 2014

Mine was the third car either leased or purchased this year by someone in my family.Each experience was great.We all got awesome deals.The extra things Ted Baynes did for my grand-daughter will not be forgotten. Teddy I LOVE my ALTIMA.Thankyou AUTO PLACE for going the extra mile for my family.

tony g

Jul 3, 2014

outstanding service after the sale- sales process was no hassle easy to deal with-

Joseph Abel

Jul 2, 2014

Auto Place made the leasing of my Infiniti easy.....the salesman Rich Izzo was courteous and extremely knowledgeable. The follow-up service appointments have been excellent. I will definitely return to Auto Place for my next vehicle and will encourage others to go nthere as well.

Nina

Jul 1, 2014

This is my second car from Auto Place Nissan. The service is excellent, and the technicians are very helpful.

Melissa

Jun 26, 2014

Autoplace made leasing my car very easy! Everyone was very helpful and very knowledgable. I would very highly recommend them.

wes

Jun 25, 2014

loved the service and my new maxima,will always buy my cars from here

Marilyn Kessler

Jun 24, 2014

Recently I visited Auto Place to have my Nisson Sentra serviced. I have to say working with Chris on a one on one basis was great. He kept me informed and updated continuously. He went the extra mile in making sure that everything I needed was done and complete to perfection. Thank you Chris, and the wonderful staff at Auto Place. I drove away feeling like a queen. Thanks again.

RWeber

Jun 24, 2014

The only dealership we buy are cars from,and take them to get serviced.

Norma

Jun 22, 2014

Buying my car was fast and easy, great service just if you know that Nissan is offering any incentives have that number ready to assure that you receive the incentive.

Marley14

Jun 20, 2014

The people are great, the service is great, and they are always there when I need them.

Peter

Jun 18, 2014

I love my new Infiniti - but more importantly, the service was excellent!

Veronica Schwab

Jun 18, 2014

I have always received excellent customer service from Auto Place from purchasing my Rogue to servicing it . I would not hesitate to recommend Auto Place to anyone interested in purchasing a car.

melissa

Jun 17, 2014

Dan kraus was my salesman and was very professional. 5 star service all around. Im glad I went back to nissan. Also had DVD system installed. Both Kevin and Zach were extremely helpful and had my car ready hours before expected. A great team all around!

tbiscotto

Jun 17, 2014

I have leased several cars from Auto Place Nissan and they really do make it easy and affordable. They have a "no pressure" style which makes the entire experience comfortable. I have recommended them to many of my family and friends over the years and they have never let us down.

E.L.

Jun 15, 2014

Had yearly enviro guard application. They also did an oil change that was due soon, which will save me another trip. Forgot to put in a reminder sticker for next oil change - not the first time. Car looked great when it was completed.

Sherrie & Todd Schroeder

Jun 10, 2014

I had an appointment scheduled for an oil change. I arrived at scheduled time and was helped immediately. No waiting. Service was very prompt, courteous and would definitely recommend them.

Jen

Jun 8, 2014

I found a great deal online and emailed Stephanie who is in charge of the online sales. She answered all of my questions and quickly. When I came in to the dealership Stephanie met me and introduced me to Dan who was my salesman. They were both very knowledgeable about the cars, very professional and very helpful through the whole process. I would definitely recommend this dealership and these two representatives to friends and family.

Charles K.

Jun 6, 2014

The staff and service has been great on all my service visits. Excellent dealership.

Jack Meara

Jun 5, 2014

Very pleasant and nice atmosphere. Waiting area is very comfortable.

Rich

Jun 5, 2014

Had one of those annoying rattles and they put a mechanic right in the vehicle with me and we had it narrowed down in minutes. Excellent way to handle those rattle squeaks and squeals!

Rob H Williamsville

Jun 5, 2014

I leased a 2014 Nissan Altima from Autoplace Nissan and my salesmen was Dan Kraus. He was very professional and spent the time needed to go through every detail. I will be back in 3 years and would recommend this dealership to all of my family and friends.

Dorothy-surprised buyer!

Jun 3, 2014

I never buy foreign cars. I didnt want to go into this dealership. My daughter-in-law suggested that I would be impressed, and I was! The Nissan Altima is a very nice car. It is more comfortable than any other I tested. The price was right, it has the extra's I wanted and it is good looking! Why shop any where else!

Amber

Jun 2, 2014

Great Service! Tom in service was very helpful and pulled out all the stops!

Dave & Donna W.

Jun 2, 2014

From making the appointment to the service tech listening to our issue and then solving the problem , Auto Place is a class act !

Denise

Jun 2, 2014

Love the employees as they are always willing to help with any issue. Always there to offer their help and get the problem solved.

Happy Customer

Jun 2, 2014

From the time we purchased our vehicle just over a year ago through our most recent service visit last week, I have been very impressed with how easy Autoplace makes the entire process. I would definitely recommend them, and will definitely purchase from them again in the near future.

Marie V

Jun 1, 2014

I cannot say one negative thing about the treatment I received from the sales associate and my experiences 2 years later with the service department.

Pat Jones

May 28, 2014

My wife and I purchased two cars from Autoplace around two years ago. All of our servicing has been done there. Their service is absolutely outstanding both in timing, quality and professionalism. We wouldn't go anywhere else. The staff is always friendly and accommodating. I look forward to taking my vehicles in for service or repairs. I highly recommend them.

MJJB

May 22, 2014

we have now purchased 4 cars through auto place and they have exceeded my expectations each and every time. Due to a busy schedule this week I arrived and had not had breakfast. But they were nice enough to have coffee and bagels available along with my oil change completed in less than an hour.

Dino Cordone

May 17, 2014

Brought my 2012 Nissan in for Inspection. From making the appoinment to bringing in my vehicle,it was all hassle free. I was in and out in no time,Just the way I like it. AAA+++

MisterDickT

May 17, 2014

Your Sales person-Jesse Bieksza went above and beyond during my sales period. I purchased my Rogue entirely on line or via phone. The nissan site, Build Your Nissan is terrifiic for building your car. I was 1200 miles away in Florida and I would visit a Nisaan Dealer in Florida twice a week to verify the looks of what I ordered. My car did not have every add on I wanted, but Autoway Nissan Service made the car whole. This is the 2nd Nissan vehicle I had a hand in purchasing. My companion, Helen Nelson Purchased a new 2013 Juke In November thru Jesse. It like us hid out in Florida while Western New York Endured one of thw worst winters in years. The Juke has 7 grand on the odmeter & runs like a jeweled watch. So does the Rogue. And I drove Lincoln for 20 years. I can't praise Autoway enough for their all around service.

Fran P

May 16, 2014

After years of being a GM girl I switch to Nissan December, 13. I recently took my car into Auto Place Nissan for oil change maintenance and recall. The service consultant was so courteous and fun. I left the car and ran an errand and came back to my car being finished in a timely manner and the consultant remember my name immediately. It was pouring outside and they pulled my car under shelter so I did not have to run in the rain to get my car. That is awesome service right there. I love that my oil change comes with the car so I just had to sign a piece of paper and go. Thank you Autoplace....

Marcia Fredricks

May 16, 2014

Outstanding service and leasing the Infiniti was made easy. No problems encountered at any time.

Robert D.

May 16, 2014

This place has been great, my 5th auto from them Sales people are great and the service people treat you like the only customer they have always helpful.

Alan W

May 12, 2014

The recent visit was for an oil change on my 2013 Nissan JUKE, which also was due for an interior inspection from having purchased the leather treatment when I purchased the car. I arrived a few minutes before my appointment, which was made by calling the service department the week before. I had a 3:30pm appointment, and was on the road on the way home by 4:00pm. The waiting area was clean (as usual) with fresh coffee service available. The service tech was courteous as I have come to expect from AutoPlace, and reviewed the service checklist at the completion of the service.

william meyer

May 11, 2014

took car in to repair seat belt malfunction. made appointment to do repairs , repair was done in a timely matter.

Don S.

May 8, 2014

Brought my wife's vehicle in for service. Technicians were very friendly and courteous. Waited while work was performed. Customer waiting area is accommodating and clean. Service was completed in a timely manner.

Glen and Nancy T.

May 3, 2014

Purchased my third vehicle in 2 years, great prices less time screwing around, great and knowledgable salesman with facts and no time was wasted. You get respect as a person and customer without the feeling they just want to get to your wallet.

Rich P

May 2, 2014

Excellent all around service, from drop off to free shuttle service.

yoga fan

May 2, 2014

Love my new Infinity truck! Also the service department has been great. Everyone is so nice and helpful. They even give me a loner whenever I need it. It's so nice to have service that is so reliable.

yvonne gillette

May 2, 2014

I am very happy with my car and the quality of repairs.

Chuck M

Apr 29, 2014

Autoplace's service has been great to deal with. They have been most accommodating to my schedule, have done the work in a timely manner, and have been easy to communicate with. Even though I live in Rochester it is expedient to go to Buffalo for family visits and drop my car off there.

TammyW

Apr 29, 2014

When I bought my car at Nissan AutoPlace the sales person Cindy was very helpful. I didn't have to do anything. The service has been very good and always in a timely manner. I would definitely buy another Nissan from Nissan Auto Place.

Tina G

Apr 25, 2014

The whole experience was perfect from beginning to end. No pressure very relaxed atmosphere. Cindy was great !! I will definitely be a return customer.

slemay

Apr 24, 2014

Hands down - excellent service department. I usually stay clear of the dealer service departments - I often find they try to nickel and dime you for stuff. These guys are honest, clear in what you should do (or not do). They'll tell you the way it is and are amazing!! They even look for ways to save you money! Loaner car program is amazing - don't even have to ask, it's offered if they know it's going to take a few hours to do work! Sales guys are great people... no pressure... will work with you and work on your schedule. They even let me take a vehicle for a test drive for an entire day, to be sure it was the right vehicle for me. I wished other dealerships were this easy to work with. I always dread dealing with buying a new car - but these guys make that process 10x easier and their service department makes it a great package all around!

J. Warren and Marylyn Wright

Apr 22, 2014

My wife started shopping for a new vehicle soon after learning of the recent GM recalls. I had noticed several Nissan Rogues while driving around, and suggested she look. She wasn't interested, had not heard anything at all about Nissan, but since she was in the area visiting another dealership, she agreed to stop in to Auto Place Nissan, and look. The receptionist greeted us, and on learning we were shopping, suggested Jesse Bieksza could help. After test driving two vehicles, and asking several questions about warranties, etc., the wife purchased a brand new Rogue. Great experience, great presentation, great facility. and absolutely wonderful vehicle. The only negative item - the wife has only let me drive it once! Well, it is her car.

Just another customer

Apr 22, 2014

Made an appt. to have the oil changed, tires rotated, and front end aligned. Competition wants $ 159 for lifetime alignment, Auto Place is non negotiable at a $ 90 per pop. Told the CS rep to skip the alignment then. I was told he didnt have time to do the alignment anyway. Underwhelming in my book....

Rife

Apr 18, 2014

Best purchase experience ever. GM Sam Lanasa is a true profressional. Sam Saladino prob the best salesperson I have ever dealt with. What a great experience and deal I got.

Anna

Apr 16, 2014

No stress, no pressure, no sales gimmicks, just a great car buying experience. I would recommend Auto Place to anyone shopping for a new vehicle!

G. Cats

Apr 16, 2014

Only place to go for a Nissan in Western New York. Top sales and service. Ted Baynes was my salesman and I would recommend him to anyone who walks through the door.

kenl

Apr 16, 2014

2nd vehicle obtained from auto place.staff knowledgeable,showroom clean and scheduled maintanence done quickly.no particular problems either time.of course,if you want to have a successful business,that's how it should be.

David C.

Apr 14, 2014

I will continue to patronage this dealership due directly to the outstanding commitment to customer care by Mr. Rizzo.

Cindy B.A.

Apr 13, 2014

Dan Kraus and the reception area were friendly and upbeat and I felt welcomed. Test drove several times and never felt I was being a burden. Dan was personable and knowledgable,. Negotiating a price I wanted was simple, all of which made my car buying experiennce exceptional. Love the Murano SL awd with navigation. I would recommend them to anyone.

Rouge owner

Apr 11, 2014

Great sales and service experience. I enjoyed the sales experience, I am pretty direct and do not like a lot of negotiating and pressure sales. I visited the dealership, they introduced me to the Rogue. I called back the next day, the Sales Manager gave me his best deal and it was right at my planned purchase price. I went in and finalized the deal the next day. Had oil changed, service was smooth.

Kim C

Apr 9, 2014

I had trouble at a different dealer and made my new truck purchase here. A+

chichi

Apr 8, 2014

Although I haven't taken delivery on my vehicle yet, they have been very accomodating so far! Just waiting for them to locate the vehicle I want...

Full Time Working Mom

Apr 7, 2014

I have leased from Auto Place Nissan two cars. They have always been amazing to deal with. A family member has leased with them for almost 16 years now and has always gotten Class A treatment. Dealing with purchasing a car is never easy but the quality of service I have gotten continues to be outstanding.

Maria B

Apr 5, 2014

I am a very mature female with many years of experience buying/leasing automobiles. Autoplace Nissan has been the most satisfactory if not enjoyable dealer to do business with so far.

Happy Nissan Customer!

Apr 4, 2014

I have never had a poor experience at Autoplace Infinity Nissan. The staff is more than helpful and congenial, the service is excellent and I cannot think of a way to improve on this experience.

JP

Apr 4, 2014

great dealership. it's one thing to show off during the sale process. It's another to live the words. The Fabrizio family have achieved this

Colleen C

Apr 2, 2014

Just bought a new infiniti qx60, and this dealership was wonderful. Friendly staff, everyone seemed to enjoy their job. We had a saleman (Shawn) very nice low pressure. I felt that even after I left the showroom I could call with questions or after purchasing the vehicle I could call for any help.Owners where actually there and greeted us. Would recommend this dealership to family and friends. they even had good coffee!

Bill l

Mar 31, 2014

My 2008 35x Infinity (69,000 miles) has had rear break caliper issues where the break pads are being consumed quicker than expected. It has happened to each side at different times. Most recently I went to a Nissian (West Herr) dealer for a oil change and they said that the breaks had to be changed immediately since they were almost metal on metal even though they only had 15,000 miles on them. Historically, I am not hard on breaks. I had the new breaks installed. 5000 miles later, next oil change, I went back to my Infinity dealer (Auto Place) who told me that I needed new rear breaks on both sides. The right rear rim was hot to the touch because the caliper was sticking. Not getting any financial consideration/satifaction from the dealer, I returned to the Nissian dealer who informed me that I did not need new breaks, only a new right rear caliper which they installed. It seems like the rear breaks are an issue with the 35x (and maybe others) and Infinity is nothing is being done about it.

J & D

Mar 31, 2014

Our second time at Autoplace Nissan. No pushy people here! An awesome experience. We got exactly the vehicle we wanted and all our questions were answered. We were given the time and expertise of our salesman Mike Pohl in a relaxed atmosphere with no pressure. Will definitely recommend and be back again!!!

Wendy M.

Mar 31, 2014

My overall experience was very good. Paul, my salesman, was great. He was very patient and I am glad we got the deal done. The car is great, I just have to figure out why my ipod isn't working.

Anne

Mar 29, 2014

Repair was done in a timely manner. Everyone is pleasant and easy to talk to .... as they always have been!

Kristen G

Mar 29, 2014

I had previously leased with Autoplace Nissan-Infinity for 7 years. I wanted something different so I went to another dealership. Needless to say.......I couldn't wait to get back to Autoplace! I recently leased another vehicle on the Nissan side and I feel.... I'm back where I should be. When we went back after a couple of years to see Dan Fabrizio Jr he was very welcoming and still remembered us. He set us up with Jesse Bieksza, who wasn't a high pressure salesman. He was very knowledgeable on the multiple vehicles we test drove. Answered all my questions and has the patience of a saint :) Their service department is wonderful! You are in and out in no time. I was a little hesitant going from an Infinity to a Nissan but I couldn't be happier!!!!!

Christy

Mar 28, 2014

Autoplace is the only place to find a dealer who not only offers great service, but offers a non pushy, yet honest car buying experience. My husband and I spent two weekends test driving many high end cars/ SUVs only to come back to Infiniti for the best deal and experience. My husband drives an Infiniti sedan and I'm the proud owner (second time) of an Infiniti SUV (QX70). I was confident enough to refer a friend to Autoplace Infiniti and they too purchased their car. Michael Fabrezio and Richard Izzo are wonderful individuals...they are not high pressure and they are fun to work with. What an incredible vehicle purchasing experience. Try them... You will not be disappointed.

GEORGES

Mar 28, 2014

Doing business at Autoplace is a pleasure. In my opinion,what the owner has done is create a culture that is transferred to each employee. There is a trust that you will see in each person. A genuine trust. You cannot walk by anyone without them acknowledging you. For the 4 years I have been doing business there, it is great. Ted Baynes is the epitome of a caring, courteous professional representative.

Jon Testa

Mar 26, 2014

You walk in the door to smiling, welcoming faces, that are genuinely excited to have you there. They help you with what you are looking for, they don't try to push you into something irrelevant. I have leased two cars now from Auto Place, and I plan on staying for years to come!

C. Harper

Mar 25, 2014

Richard, thanks for being a great salesperson. You were straightforward and clear and I love my vehicle. Ready for another one soon and I will come and see you!

4M's

Mar 22, 2014

Great price, great trade in, low pressure sales person. Cindy was easy to work with.

Paul T.

Mar 22, 2014

We had a specific vehicle in mind, Auto Place had the largest selection. Our salesperson, Sherilyn Haentges was outstanding. She knew the vehicle, worked at our pace and our terms making the sales transaction very easy. I would highly recommend both Sherilyn and Auto Place.

Rich Steiner

Mar 21, 2014

Shawn Sweeney made it easy having knowledge of his product making it one-stop shopping for a new vehicle.

Dan T

Mar 20, 2014

Excellent service, work done correctly, good value.

Glenn in Wheatfield

Mar 20, 2014

I had a great sales person; very helpfull and knowledgeable and I got the car I wanted for the price I wanted to pay. Thank you

S.H.

Mar 20, 2014

Purchased my THIRD auto at Auto Place with Teddy Baynes who was professional, friendly and courteous through the entire process. Returned for minor car service and received excellent treatment. Even saw Dan Fabrizio for a friendly hello! HAVE recommended Teddy & Auto Place to many!

Wrestling Mom

Mar 20, 2014

I had a great sales person and I got the car I wanted for the price I wanted to pay. Thank you

g zee

Mar 19, 2014

great place to buy or lease a Nissan. sales staff is great, and the service dept is exceptional!

AdamB

Mar 18, 2014

Been buying and leasing from autoplace since 1998. Just leased a new Maxima and the entire process was excellent. Very fast, very smooth. Sales manager Shawn Sweeney was extremely knowledgable, helpful, and eager to complete the deal the way we wanted it. Spotless facilities, friendly staff, we couldn't be happier. Highly recommended!

Frank. S

Mar 18, 2014

Have bought 4 cars and suv from Shawn great experience.From sales to service class dealership. The owner is fun to tslk to also Ask for Shawn for a great deal.

Dave

Mar 16, 2014

Overall a great experience! Non pushy sales person, good selection of vehicles, competitve pricing

Tamara

Mar 16, 2014

I am very satisfied with the service dept. at Autoplace! Kevin is very nice and reviews the service provided in detail and Teddy is one of the best salesman I have ever dealt with in buying a vehicle! He's patient and not pushy and works to get the best deal!

Fred B

Mar 11, 2014

Leased a new Q50 from Autoplace. Was very pleased with the purchase experience. Richard Izzo was a pleasure to work with. Servie people were excellent. Would recommend this dealer to anyone.

Richard J. Steiner

Mar 11, 2014

I have been buying and utilizing service from autplace infiniti and Nissan for more than 24 years and continue to recommend for both sales and service.

Joseph & Sharon Andrews

Mar 10, 2014

After searching the internet and visiting other dealers my wife and I found that Auto Place Nissan more then met our expectations on pricing. Dan Kraus went way out of his way to get a minor problem corrected. We ended up buying a Rogue and an Altima

Margie

Mar 5, 2014

After 2 weeks of new and used car searching and test driving, I pulled into AUTO PLACE as a first time visitor. Luck would have it that Teddy Baynes approached me. He listened and understood what all I had been thru, including former rental car purchases. He suggested I try a Nissan Rogue. I test drove and loved it. A perfect fit. I decided to think about it. There was NO pressure on Teddy's part. Most dealerships don't let you leave that easily. I liked the fact that I was not talked into sitting down and doing the numbers game. Two days later I returned and spoke with Teddy. I supplied the list of all the features, down to color I wanted. In less than 5 minutes he found me the car I wanted, loaded with everything I requested. We talked price and he was way below other places. His low key approach is what I found to make this experience different than anyother car purchases in over 40 years. Upon delivery of the car, Teddy spent one hour explaining all the features. He let me turn the knobs and push the buttons and learn by doing...so important. He even loaded my contacts from my cell phone to the Bluetooth in the car! I remembered everything as Teddy went slowly and let me intervene questions. He is most professional yet friendly making customers feel more like you are talking over the fence to a good neighbor. His knowledge of cars and cell phones is rare. He took me on a tour of service department. He assured me I could call at anytime with questions and said do stop and say hello when you are here for service. I even met Dan Fabrizio, President.. That is rare to see...an owner stopping at desks to greet customers. This was a great experience and will make many happy memories associated with driving my new Nissan.

Andreas

Feb 28, 2014

I recently purchased a 2013 Infiniti FX37 from this dealer and never have had a smoother or more upfront service. Cindy Warren was my Sales Representative and she did whatever possible to make things as easy as they could be.

Daniel B.

Feb 28, 2014

Cannot say enough about the pleasant experience I had in the process of purchasing a new 2014 Nissan Altima from Auto Place. From the first visit, to the latest visit, I was treated with courtesy and professionalism, and they made the whole process very easy. I would definitely recommend Auto Place to others who may be looking for a new vehicle!

steve losey

Feb 28, 2014

Awesome service by Savatore Sicurellal at my app. Made me feel like I was driving the most expensive car and not just a Versa

Dennis Milleville

Feb 27, 2014

Had appointment for factory campaign Y50 accel pedal. While performing campaign service department notified us that the rear tires were worn on the outside edges. Explained what caused the wear, front end out of alignment, and give us a written quote for the repair. Tires had been rotated from front to rear. Dan Green, service consultant, did not pressure us into the repair, just advised. We were also offered a loaner car, even thou it was just a two hour repair.

Jen

Feb 27, 2014

Couldn't ask for a better salesman than Ted Baynes. He made every step of the process so easy and joyful. Hands down the best car buying experience of my life. We will be back to buy more vehicles form Ted and Autoplace Nissan.

Joanne Demblewski

Feb 27, 2014

I love Autoplace Nissan for many reasons. Teddy Baynes is a wonderful addition to their staff. He is very honest and reliable. The receptionist is always very friendly as well. The building is very clean and always looks great. The service area is also reliable and clean.

Jim J

Feb 26, 2014

I received great service when I came in for an oil change. I was in and out within a half hour as promised. The Service Tech explained what they did and showed me the check sheet. He recommended an oil change every 5,000 miles and to get a tire rotation at the next oil change.

Tim

Feb 26, 2014

I recently had my second oil change completed on my Altima. As was the case the first time I was there, I as greeted by the friendly guys at the service desk, confirmed that I was there for an oil change and tire rotation and then shuffled off to the spacious waiting room with very comfortable chairs. In less than half an hour, one of the guys from the service desk ,( I'm sorry I don't remember their names ) came in and actually suggested that I skip the tire rotation. Now I know that this particular thing might not happen to everyone, but it was sure nice of them to save me the time and money . I can not say enough good things about the service department and the dealership.

Tom Casey

Feb 26, 2014

I recently leased a new Q50 Infinnity from Autoplace located in Williamsville, NY. The salesman i use to deal with had recently retired. Shawn Sweeney was the new salesman I dealt with and I found him to be extremely polite, knowlegeable and accomodating. Shawn was very attentive each and every time I either met or spoke with him. He was bale to answer every question I had about the new car and made me feel more than comfortable that I did lease the new Q50. His personality made the entire process very easy. I would very highly recommend Shawn to anyone who may be thinking about leasing or purchasing an Infinity. Shawn is an excellent and valuable representative for Auotplace.

DanR

Feb 25, 2014

Service was fast, friendly and no-nonsense. Recommend

RichP

Feb 25, 2014

We've bought 2 Nissan Rogues for Autoplace and the experience was wonderful. The only complaint I have is when we took our Armada to the Service Dept we never received a call telling us the vehicle was ready. When I showed up a week after we dropped it off, the vehicle had been done for 5 days and the service rep said, "Oh, I called and left a message, it must have been a bad number." BS, the only number on any of their forms (which I verified) was my cell phone which is always on my hip. That was a flat out lie. They never called me.

TJ

Feb 25, 2014

My issue, I had a dead battery and needed battery service. Late on a Friday night they were able to take care of the problem and get be back on the road for the weekend in 30 min. Exceptional service! What a team! My salesman Teddy Baynes was right when he said they will do what needs to be done to make it right. Thanks for the assistance.

Karen

Feb 24, 2014

Our buying experience was exceptional. Our salesman was pleasant and extremely patient. We had to have one Infiniti fixed and the quality of repair was perfect. We will be back.

Gary, bills fan

Feb 22, 2014

everyone at dealership very polite and friendly. I was in and out in less than an hour for scheduled maintenance.

Yankees1469

Feb 22, 2014

Exceptional team at Autoplace Nissan from the second I walked in the door to delivery of my 2014 Nissan Altima I also wanted the rear spoiler added on which had to be ordered. The day after I picked up my car I got a call that the Spoiler arrived and they were able to install it that afternoon. Super fast service!!

Jean B. Love my Rogue!

Feb 21, 2014

My story begins when I discovered Nissan had created the perfect vehicle for me, its was called the Rogue. I needed to down size but didnt want to give up quaility or to much room. Its comfortable enough for four adults and easily access from rear hatch. Its performance and durabilty has been excellent. The Team at Auto Place have always been friendly and professional. My recent sales agent Teddy Baynes was a pleasure to work, he helped me with my recent purchase and went out of his way to find the vehicle to fit all my needs. What impressed me the most was how the service department was design with the customers comfort in mind. You drive in the building up to the servce desk, how cool is that?

MichelleC, happy buyer

Feb 19, 2014

I loved how my salesman answered all my questions. He added information when appropriate. It was a great experience in all. We have had 5 vehicles, so far, from this dealer. Need I say more?

Alan F.

Feb 18, 2014

Once again I had taken my Mirano in for an oil change and asked them to replace the windshield wipers and a fog light - They came and told me that my wipers were still in great condition and did not need replacing - the spray for the windshield washer needed to be cleaned which they did and the quote for the replacement of the fog light was exactly what they said -It's a breat of fresh air when you get a dealer who cares about the customer and is not trying to gtouge no matter how big or small the value of the product Thanks for your continued excellent service Alan F.

GK

Feb 18, 2014

Just leased 6th Infiniti at Auto Place, an AWD M Sport - as comfortable as it gets - keep coming back for many reasons but the Service Dept stands out..is just A+ - the sales associates were knowledgable with no pressure - I was in and out with my recent leases in 2 hrs...most of it explaining all the features - the harlequin Malbec Black color change is illustrative of Infiniti capturing/adapting its affiliated Formula One technology/design to passenger vehicles - and Auto Place's knowledgable assocaites have already piqued my interest in the upcoming carbon designs, etc unveiled at the recent Detroit Show - the Owners were part of the experience as Sam,one of the most respected "car guys" in Buffalo, spent considerable time imparting his wide array - have owned Vet, Caddys ,Linc, 280 Z and Porsche so my frame of reference is high end - Auto Place and its Infiniti stand out and have a lifetime customer - GK

Mark Custard

Feb 18, 2014

I purchased my car from Autoplace Nissan in Oct 2013. My sales person Teddy Baynes was so helpful in my car buy experience and made it painless. I have had my car in for an oil change and also I had a slight damage to my wheel due to hitting a curb in the snow. Sal in the service department kept me in formed during the whole process. A great dealership with great people!! Mark

Norah

Feb 18, 2014

I really love their staff; they are kind, efficient, and patient. I will buy another Infiniti just to keep them part of my "not to worry when my car is not feeling well" times.

Patty O'Brien

Feb 17, 2014

The best place to buy a car! Great facility and my salesperson Cindy Warren sold me exactly what I wanted. I'll go there again when I buy my next car. I was in & out of there with my car in about 2 hours.. Can't beat that!

EMS

Feb 16, 2014

The professionalism of the staff at Autoplace Nissan was appalling! Whatever could go wrong in a car buying experience did go wrong. The worst part about it all was the staffs reaction to these problems. From the salesman right up to the general manager! Absolutely the most unprofessional and most pathetic company I have ever worked with. If you want to buy a car that needs over $300 of repairs a day after picking it up and then to find out they sold it to you without a NYS inspection this is the place to go!! Get it together Autoplace!!!

Nancy L

Feb 16, 2014

Recently purchased a Nissan rogue from Autoplace Nissan. Pleasant buying experience. They honestly give you the best price possible on your purchase. This is my go to dealership now. Excellent repair service too. Pleasant, hassle free experience.

Guanwen Fu

Feb 14, 2014

We are international students and have just been in the America for 6 months. It was even harder to make decision. But luckily we made the right choice. They saved us a lot of trouble and time. Everything was simple and quick. No tricks, No persuading. We bought a VERSA SV 2014 with SL package. We love it :)

JohnR

Feb 11, 2014

I just came back for a car for my wife. The quality and care continue to be excellent. Thank you Auto place Nissan!

James Santarini

Feb 8, 2014

Jesse b really did a great job and got me into the vehicle I was looking for

John E in Elma

Feb 7, 2014

I have been buying Infinitis from Autoplace since 1989. The buying and service experience are both unsurpassed. The personal treatment I have received from the showroom to the service department, from the owner to the the salespeople to the mechanics is unmatched. We recently purchased a 2014 Nissan Maxima and just had it serviced. Our sales person was Shawn Sweeney. Shawn has continued with the tradition of great customer service and courteous attention to detail we have become accustomed to. And the service was as outstanding as always. I would highly recommend Autoplace in general and Shawn Sweeney in particular to anyone looking to purchase a new vehicle. In addition to the great customer care, the vehicles are outstanding and the deals the best in Western New York!

Cats

Feb 5, 2014

Brought my auto in for repair and winter tire change over. Fantastic customer service and auto service. Highly recommend.

Kaitlin L.

Feb 5, 2014

Jesse and Pat helped my husband and I get into a 2014 NIssan Murano SV w/ navigation. Although I didn't get everything I wanted in the deal the customer service was exceptional. I have already recommended my father and sister visit Jesse and Autoplace for their next vehicels. Thanks guys!

Mike from Alden

Feb 5, 2014

Bought 2cars from Auto Place Infiniti and was always very impressed with the service and the friendly atmosphere. Highly recommend them to anyone looking for a pleasant expierence and someone willing to work hard for your sale!

r & j

Feb 3, 2014

the service techs are truly interested in making sure we are always satisfied and clearly understand the answers we have to any questions.

Lisa

Feb 2, 2014

Just passed the 1 year anniversary for my Rogue. Have had 2 oil changes and most recently NYS inspection; all appointments were right on schedule and wait times minimal. Service Techs are professional and answered my questions respectfully and thoroughly. Likewise for my sales guy, Ted Baynes. I would not hesitate to recommend this dealership!

RodM

Feb 1, 2014

Bought my Q50 there. Sachin Chopra was outstanding and was more concerned about meeting my wants and needs instead of just making a sale. Highly recommend this place.

Scott

Feb 1, 2014

Purchased my 2013 Nissan Altima SV in May 2013. The vehicle has been great. The Altima has tons of room in it...This was a priority due to my son being a hockey goalie and being 5'6". There is plenty trunk space and room in rear seats. Since purchasing I have had it serviced numerous times and the service and facility has been great. I have recommended Nissan to my Friends and Family. Looking forward to purchasing again..............

Mark

Jan 31, 2014

Great product, great all around dealership. Excellent overall buying experience, cannot say anything more than that. Working with Teddy Baynes is a pleasure, as there is no high pressure sales pitch, just a very honest and truthful approach to finding the right vehicle for you, in this case a SUV for my wife. There was not your typical numbers games, as Teddy asked where we wanted and preferred to be regarding down and monthly payments, and all it took was one time, no back and forth price bickering. This is why we are repeat customers of AutoPlace, and specifically Teddy. At the conclusion of the deal, Sam LaNasa, the general manager personally was on the sales floor to thank us for our business, as he did previously with my Altima purchase. Thought that was a very class act. Service is just as pleasurable to deal with as the sales. Only have had my Altima in for routine oil changes and an inspection, but Chris, the tech, always has the car completed in a timely manner and have never had an issue.

Judy from Lockport

Jan 30, 2014

Had my rogue in for the first oil change. Fast and friendly and helpful in answering the few questions I had.

nicole

Jan 29, 2014

Nissan has been great for the past two years. I have recommende many people and will continue to do so. Service is awesome every time i go there.

FMH

Jan 28, 2014

Customer Service is excellent and Teddy Baynes, the Salesperson is outstanding! I was very pleased and satisfied three years ago and I am looking forward with dealing with Teddy again. The Facilities at Auto Place are always friendly and welcoming!

JYMBO

Jan 27, 2014

I love my new Nissan Juke. I had a great buy buying experience thanks to the Sam S. and the rest of the staff at Auto Place.

GT-R

Jan 26, 2014

I recently bought a 2013 Deep Blue Pearl Nissan GT-R, the experience was the best that I've ever had! Auto Place Infiniti and Nissan provided a better buying experience than Mercedes-benz, Toyota, and Lexus had to offer! From the unlimited warranty to high class managers like Jesse B, Auto Place Infiniti and Nissan had everything that I needed! I would highly recommend this dealer to anyone who is looking to buy an Infiniti or Nissan at a great price!

Emily G.

Jan 24, 2014

Frank Duquette was very efficient and helpful when I was looking to lease my first car. He understood what I was looking for as well as being considerate with my budget. The overall staff was friendly and explained the entire process to me without being pushy as to making my decision. I looks forward to working with Frank in the future.

Donna & Ron Becker

Jan 23, 2014

Brought my Nissan Rogue in for 2 things: consistent tire pressure issues and rear hatch door rust problems for 2nd time. Tire pressure issue has been ongoing. The service department has been great as far as trying to rectify the problem. So far, so good. The rust on the back door (trim ring on the latch) came from the fasteners overtightened against the clear coat. Last spring we had the same problem, it was taken care of by the body shop you outsource to. This past visit, your service department took care of the rust but when doing that, chipped the paint and did not tell us, instead, tried to cover up with white paint. I did not notice it until my next stop and immediately took it back to dealership. Service said it would be taken care of, we have an appointment scheduled for this repair. The disappointment is that they didn't tell me right away, making me think I wouldn't notice and the disguised chip was acceptable.

LindaT

Jan 23, 2014

The sales process was your typical sleazy "Let me talk to the manager" stuff, I found a car I wanted online. It was on the sales floor, but the salesperson insisted, "Oh, sorry, that car is no longer available, but here's one that is -- higher priced, of course!" I was so annoyed that I ended up insisting they sell me the alternate car for the advertised price, and I ended up getting not exactly the car I wanted. I should have just walked out and gone elsewhere. However, the service is wonderful. Fast, efficient and accommodating.

Matt

Jan 23, 2014

Already knowing the specific vehicle I wanted to get into, I went ahead and emailed the local Nissan dealers with my offer on a particular model my wife and I had agreed upon. I was relieved that Auto Place (Stephanie) responded almost immediately and not only accepted the offer, but provided real numbers for me to see. Other dealers responded by accepting my offer in a more vague and noncommittal way, or didn't respond at all. At that point Auto Place had already earned my trust and I intended to give them my business. Sam took us for a test drive and we loved the vehicle but my wife decided last minute that the light interior was just too risky for transportation of a young child. Although the color combo we decided on wasn't on the lot, Auto Place still honored our agreed upon price and traded for the vehicle we wanted. The finance manager (Ryan) also went the extra mile to find us a bank with a decent rate that could think outside of the box and understand our particular financial situation. When it came time to sign, I was again relieved that no hidden fees had made there way on to the contract. At no point did I feel I was getting anything but a square deal. I will be making many more purchases from Auto Place in the future and I recommend that you at least give them a shot next time you're shopping for a new vehicle! (Oh and btw, did I mention FREE LIFETIME WARRANTY AND FREE OIL CHANGES???!!!)

Tom C

Jan 23, 2014

I recently brought my Infinity into Auto Place Infinity for regularly scheduled maintenance. As usual, I was greeted by the Service manager, Tom Wall. Tom has been with Auto Place Infinity for as long as I can remember. He always greets me with a friendly smile and excellent attitude. Tom is an excellent represntative for the dealership. Whenever I need to bring my car in for service Tom handles the entire process evtremely well. It is because of Tom and the service he provides that causes me to continue driving an Infinity..

PTL collects

Jan 22, 2014

Been a customer for 20 years. Always prompt, professional and courteous.

Piglet

Jan 21, 2014

My experience at Auto Place Nissan was by far the best experience I've had buying a car. The salesman, Rich, was very personable and interested in helping me purchase the car that best suited my needs. After initially meeting with him, I looked at other Nissan dealers and their salesmen felt like smarmy car dealers. But not Rich. I would definitely consider purchasing another vehicle from him in the future.

Bridget60

Jan 20, 2014

I have been buying vehicles for over 30 years and I can honestly say, this was the best experience I have ever had! From the prompt response to my email inquiry to NO ONE trying to force me to take a color other than the one I wanted. I highly recommend Autoplace Nissan to ANYONE considering a vehicle. Everyone was Awesome!

Satisfied Owner

Jan 20, 2014

Always a very positive buying experience. Both the show room and service facilities are clean, bright, and pleasant. Service appointments are easy to schedule at my convenience; the work is not only done correctly, but is finished when promised. Highly recommend.

Fred B

Jan 18, 2014

Worked with Richard Izzo and was very pleased with his knowledge and honesty. Made the shopping experience very comfortable Treated fairly and honestly

Kara having a GX35 serviced - love the infinity.

Jan 17, 2014

excellent customer service!!! Dan and Tom are terrific. They are two of the best people in the industry.

James

Jan 15, 2014

Jessie did an excellent job for us. Very low pressure, very interested in getting us what we were looking for. Great deal on a great vehicle. Next one will be an Infiniti.

BruceV

Jan 12, 2014

Great buying experience. Sheri was very helpful. The lifetime powertrain warranty is exclusive to Autoplace and that sealed the deal for me. Ryan, Finance Mgr, found me a great loan rate.

TJG

Jan 10, 2014

I purchased a new Maxima in December. The sales process was professional, quick and easy. The salesperson Teddy Baynes did a great job - including coming into the dealership on his off time to make sure a minor issue was resolve by the service team, which it was. I highly recommend Teddy & Auto Place to car buyers.

Amber

Jan 9, 2014

Just had my scheduled oil change and a recall done. I was able to schedule on-line which was great! I loved the friendly service we always receive from Tom! Couldn't ask for better service all around since buying my car in August 2013.

suzyw

Jan 8, 2014

I recently got a Nissan Rogue. When I came to the dealership I was uncertain about which vehicle I wanted; sedan, suv, or different car all together. The atmosphere is very warm and welcoming. Everyone I encountered had a pleasant expression on their face and interacted in a friendly manner. I was fortunate to have Sam Saladino as my sales manager. This was without a doubt the best, least stressful experience I have had shopping for a vehicle. Sam did not subject me to a high pressured sales speech. He asked questions which helped me weigh the pros and cons, to think about what I really want, need,and can afford. He was knowledgeable in responding to my questions and appeared truly sincere. I am truly grateful for such an easy stress free experience. As long as there is an Auto Place Nissan and a Sam Saladino I will never dread buying a new car again.

A satisfied customer

Jan 4, 2014

I purchased my Nissan Pathfinder December 2013. Since then, I've been taking my truck for an oil change at their service center. From calling to make the appointment to the reasonable wait time while my truck is getting service, my experience has always been great.

D. Wainwright

Jan 4, 2014

We traded my wifes 2003 Murano on a 2013 Pathfinder. Dealing with the staff at AutoPlace Nissan was a pleasure. Our sales person Sherilyn Haentges was very helpful and very knowledgeable about the new Pathfinder not once did I hear "you will have to check the owners manuel" this young lady knew the vehicle inside out. It was a true pleasure working with someone who knew the product they were selling and knew how to deal with people .

M. Chapman

Jan 4, 2014

GREAT place to purchase a car, very friendly and quick service!!!!

VERY upset Customer

Jan 3, 2014

I have NEVER had issues with Autoplace in the past till just recently, I brought my 2011 pathfinder in for issues with the dash board shutting down , NEVER once did I say my brakes were acting weird.. NEVER once did I complain about my tires.. The service guy didnt listen to what I had to say.. he kept saying he dont see Flickering.. I NEVER said it Flickered.. I also said it Did not give me heat when I idle. I Received a call from the service agent ( who didnt want to listen to a word we had to say) saying we needed brakes all the way around and new tires all the way around.. Mind you its a lease and we have 5 months left on our lease. wanted close to 1500.00 from us to replace tires and brakes... The Issue I brought it in for was not addressed all he said he couldnt seem to find what is wrong with the Flickering of the dash .. which wasnt the case it didnt flicker.. we went to another Mechanic to get the new tires and brakes knowing we have to turn the truck in.. ( not Nissan dealer) well to come to find out only need two tires and one brake looked bad! now how is this right? cause I am a female? you can take my money? we been with auto place for ALONG time I even came back to Auto place from Mike barney cause I didnt like Mike Barney service. I thought Auto place had the BEST service always felt I didnt have to worry! but what has happened..they stopped washing nissan vehicles after being serviced only do infinity! I can't believe the bad fall in service Auto place has let happen.. SO VERY sad that it might force me to buy my new truck somewhere else.. Cant even trust their word anymore.. so if I was you if they tell you that you need something I would second guess them.. There is only one service guy there I feel is the best is Paul! other then that no one could care less about you just give them your money is what they think. after 14 years or more of being a NISSAN Auto place customer this is VERY heart breaking the bad turn they have done.. Are they hiring different guys? cause sense I seen these new faces I lost the best service I cant even refer anyone to Nissan Autoplace no more. what a shame! Signed a very UPSET Customer..

Alan F

Dec 28, 2013

I am very pleased with the service and courtesy of the service advisor. I had the rear brakes done on my Murano and what they said it would cost was the correct amount and no hidden suprises as I have had with other dealerships.They are my dealership now for any issues I may have. Thank you and Happy New Year for 2014-

Lisa H

Dec 27, 2013

The service team at Auto Place Infinity is exceptional. Making an appointment is easy and as long as advanced notice is given I always get a loaner vehicle -which is always an Infinity. I appreciate the communication, phone calls with updates or how long the vehicle will be in service still. They have worked around my schedule for pick up or drop offs and have made arrangements with the sales floor if the service area is closed for the day for extended hours. I trust the advice given is not to ring up additional costs but to maintain my vehicle and provide safety. I recently needed new tires and was advised at routine maintenance. Nader guidance of the sales team, they advised how much time I could safely drive with the winter months right around the corner. The price was the best around also. I appreciate a team I can trust!

Glen Tinsley

Dec 26, 2013

I have driven 65 miles one way to purchase my last two vehicles from Auto Place, the first time it was a trial which brought me back 18 months later for the second. Salesman was exceptional and new the product and the differences between the models saving time. I believe I was treated better than fair price wise, given great amount of respect for my knowledge about cars, which is usually a downfall for me. I probably will be going back in a couple of months when my lease runs out on one of my other vehicles.

Mariadockery

Dec 23, 2013

I truly appreciate the customer service i rreceive fromTom

Norah L

Dec 23, 2013

Being over 50, i have bought enough cars to recognize good service. Auto Place Infiniti is a business I am so glad to have found; they are kind and I actually enjoy going in for service on my car. I recommend them on a regular basis to friends and family.

David C.

Dec 22, 2013

Not the first time I bought/leased a vehicle from this dealer. I have dealt with the same salesmen each time. With my demanding work schedule and even more demanding decision making process, the dealership and sales rep were extremely patient and helpful. I am not necessarily loyal to a automobile brand but definitely loyal to this dealership.

Erin

Dec 22, 2013

Never have an issue when I take my car in to get serviced at Auto Place. Everyone is always so friendly and willing to help with anything. This is my third vehicle I have purchased from Nissan, and I wouldn't go to any other dealership in the area!!

Jim B

Dec 19, 2013

We just made our 3rd vehicle purchase from Autoplace Infinity and couldn't be happier with the experience... no high pressure sales, people who listen & are easy to deal with plus great service after the fact. I'd highly recommend Autoplace & Cindy Warren!

Craig Arrison

Dec 17, 2013

I been going back to Autoplace Infiniti for more than a decade. Over that time, I've never been disappointed in my cars. The staff has always been a pleasure to work with me. I recommend every part of this dealer.

FPici

Dec 17, 2013

I have always been a GM girl but after having experiencing some difficulties with the sales division in terms of trading my lease in I decided to go elsewhere. Jesse Bieksza made the sale so easy for me and when I picked up my new Nissan Altima he showed me all the little gagets and talked me through on how to set up bluetooth (actually he did it for me) and he showed me how to get to my itunes and all the other little fun things the car offers. I drove my car the following weekend from Buffalo to Pittsburgh and back and I have to say that it was one of the best road trips we have taken. The car was smooth and just fun to drive. I am now a NISSAN GIRL!!

Rose - Nissan Fan

Dec 17, 2013

I recently ended a lease on a Nissan Rogue. I have to say the Rogue is by far the favorite of past vehicles I have owned. Comfortable and a great driving vehicle. I just leased a Nissan Altima and I am pleasantly surprised how happy I am with this vehicle. I will definitely deal with Auto Place Nissan for all future car purchases. The friendly and efficient staff made me feel comfortable without any pressure and their knowledge of the vehicles they sell is exceptional.

new Q50 Driver

Dec 16, 2013

I needed a sedan with both AWD (Buffalo winters) and hybrid (happier wife)...this led me to the 2014 Q50.. I have enjoyed the ride and its passed it's first blizzard test nicely...the V6 gives enough zip although reducing the mpg under 30...comfortable fun and nice technology...the Autoplace dealership was a painless experience and I would highly recommend them

Nicole Reeves

Dec 16, 2013

I recently leased a 2014 nissan rogue from auto place nissan and it by far the easiest buying experience that I ever had. The salesman, frank Duquette was knowledgeable, personable and so easy to deal with. I did not feel pressured to purchase a vehicle or to agree to a price I wasn't comfortable with. I went in on a Saturday morning and just a few hrs later I traded in my prior nissan and signed the paperwork for my brand new vehicle. I was extremely impressed with the entire process and have already recommended auto place and Frank Duquette to friends and family. I will absolutely continue to do business with this dealership.

Dr. Tom

Dec 12, 2013

I can not say enough about how easy it was to work with Auto Place Nissan.

Leanne from Canada

Dec 12, 2013

We came from Canada to purchase our Infiniti QX56 from Autoplace in November 2012. Since that purchase we have continued to come back for servicing, we just can't get the quality of service from our local dealer in Canada that we can get from Autoplace. We have found the gentlemen in the service department to be friendly, helpful and honest. The service has been so good that we will definitely purchase our next Infiniti from Autoplace and continue to bring our QX56 back whenever we need service. Thank you to the staff at Autoplace Infiniti!

Nina

Dec 11, 2013

This is my second leased Nissan Rogue, and I couldn't be happier. Service is always excellent, and the staff is friendly and communicates very well. Auto Place Nissan always puts its customers first. The sales people take the time to explain new vehicles and features and make sure that service needs are met. I would never have leased the same vehicle consecutively, however in my case, it was a no-brainer. Very happy with my choice of cars and very happy with this dealership. Nina

Pam Good

Dec 8, 2013

...than buying a car from this dealership. They provide the ultimate in professional service, doing all of the work so I didn't have to. I couldn't believe how quickly everything was done and how courteous they were. I was the last hold-out of the family to join the Nissan family. We have now leased/purchased 4 cars this year and I am hooked for life. I have never had such a great experience before and I highly recommend you give Shawn Sweeney a call - he will take care of you like no other salesman I have ever met.

Steven

Dec 8, 2013

As usual, service department is great, fast, efficient and on time.

Extremely happy customer

Dec 7, 2013

I had an awesome buying experience. Frank Damon,my salesman was extremely helpful, patient, and took the time to help me find a great new vehicle! I will recommend Autoplace to everyone! Dont waste your time going anywhere else!!! Thank you Frank and Autoplace for the best buying experience!!!

Kathy

Dec 3, 2013

Schedule routine oil change online---easy as can be!!!! Greeted pleasantly and my request for tire rotation and inspection accomodated with ease!! What could possibly be better???

wagsnags

Nov 29, 2013

This Dealership is the example of what an auto dealership should be in relation to the buying process, the servicing of the vehicle and the treatment of the customer. I need to specifically mention Sammy and the service personnel on the Infiniti line. No matter what I have the vehicle in for I am treated with respect and professionalism. I am informed of what needs to be done as well as if something does not need to be done how much it will cost and an accurate time of when the vehicle will be ready. The quality of the loaner vehicle is top shelf as they consistently change over the loaner fleet. I recently called Sammy and asked about getting new tires. He stated he would be more than happy to provide me a price to replace the four tires but before doing so he wanted to make sure that the tires needed replacing. He instructed me to do a self diagnosis of whether the tires needed replacement. I performed the self diagnostic and realized I did not need new tires. Now that is what I call an HONEST individual and dealership.

David Rook

Nov 26, 2013

We are happy to bring our car for service at Autoplace Infiniti because we know that they respect our time. They have a comfortable and clean place to wait or provide loaner cars when needed. The staff is friendly and helpful. We have been using this dealership for over 16 years and we have never been disappointed in their service.

wolfgang

Nov 26, 2013

i bought a 13 maxima from Rich Linch. all the new nissan sales people we're busy helping other customers and even though Rich sells used cars he was gracious enough to help us pick out a car that met our needs. i couldnt be happier with my new maxima and would recomend Rich and autoplace to anyone who's looking for a great deal on a car

JohnR

Nov 23, 2013

Just traded my 2012 Fontier in 2013 Maxima. I needed something more car seat friendly that could accomodate my 6' 5' self. The salesperson Sean Sweeney was sincerely concerned for my situation and got me into something that matched my needs rather than "making a sale." The process at Auto Place Nissan was incredibly easy and they gave me really great value for my truck in return. Many places claim to care about keeping customers, Auto Place showed me that. I will be sure to return there for my wife's next car.

Armand

Nov 22, 2013

I called Autoplace Nissan looking for a new model year used Nissan Altima. I spoke with Rich Linch, Sales Representative, and I was pleased to hear that one just became available that had not yet made it to the online listings. He informed me that it had just come in and was not ready for sale, but he quickly arranged for it to be cleaned and prepped for my viewing. He called me back the next day to tell me it was available for a test drive. After driving the vehicle, we negotiated the price and I became the proud owner of a 2013 Nissan Altima! I was very pleased with the service, responsiveness, and ease of negotiating process. I would definitely recommend Autoplace Nissan to others looking to make a vehicle purchase.

cobyhortgirl95

Nov 21, 2013

I just leased a new Nissan Juke from Autoplace Nissan and I couldn't be happier. Service was great! Best price in town, actually this was the ONLY local dealership offering a special on the Juke. Free oil changes, free powertrain warranty...this dealership is awesome!

julie kowal

Nov 20, 2013

Excellent service from the service department! Thank you

Marianne

Nov 20, 2013

I bought a car from richard. He is an excellent salesman. I felt no pressure to buy until I was ready and satisfied. I had many bad situations at other dealers and was not ready for that again. I would buy from them again and strongly recommend this dealership to anyone. I am one very happy customer. I love my suv. I found my car on cars.com great site...

Joe B.

Nov 19, 2013

Whenever I bring my Murano in for service , the service dept. staff is always very accommodating... If I call for an appt. and there is an opening that day, they take me right away, without having to wait for a few days to a week.. That helps a lot with our babysitting schedule.... This is a top notch facility always trying to meet my car service needs . Truly exceptional... Thank you !

Ron Stanton

Nov 19, 2013

I was amazed at the service area cleanliness, tiled floors and personal and attentive interaction with the staff. My sales person, Mike Pohl, took the time to inquire if I had received an e-mail regarding reward credits. Very professional and personable unlike the "other" dealership I had been associated with.

Terry wiley

Nov 19, 2013

Love this dealer I love my car and wife love her and my mother in law love her I don't think I will drive a didn't car again

R.A.G.

Nov 18, 2013

We have been a Nissan Family for several years now and this year I decided to shop around. After spending a good amount of time researching vehicles and dealers it was obvious why I have chosen Auto Place Nissan, the vehicles are second to none but most of all the service you receive makes you feel like you are a member of the family.

Nancy Haug

Oct 14, 2013

I brought my rogue in last week for service, I needed to have my oil changed and have my tires rotated. I needed to make sure my car was ready for winter. I needed a new filter, a recommendation from the service man. My service was excellent and I was very pleased. I have left another Nissan dealer because the service area was to say the least....unpleasant. I gave Nissan another chance at auto place....and I'm glad I did, they are very professional .

George Schaeffer

Oct 9, 2013

From the top down means there is respect from the ownership that travels through the sales and service departments. This I have evidenced on my several occasions at Autoplace. The service folks are efficient and courteous. The sales person I dealt with is knowledgeable and likeable. All this at a fair price.

Amber

Oct 7, 2013

I just bought my JX35. Richard was my sales rep! He was so great to work with. My husband put him through the ringer and Richard always had a smile on his face. One time I had my 4 year old with me and Richard was so nice to him. I would recommend all my friends and family to go there and ask for Richard!

dave & sandy

Oct 2, 2013

from start to finish we could have been more satisfied,if you are looking for no pressure, best price and service you will be completley satisfied.No complaints at all \ thanks

Shannon

Oct 1, 2013

Bought a used 08' Infinity, have had it for two years and taken back to dealer for all all changes. The service personnel are a delight to deal with, very professional and knowledgeable. Took car in for oil change/inspection a few days ago and was informed my back brakes were very worn. They took me back to the vehicle, pulled the tire and showed me exactly what the problem was. I really appreciated the fact that they didn't expect me to just go along with their recommendation, but they let me see if for myself. Had the brakes/rotors changed, service was pretty fast. Waiting room was comfortable and they updated me on the status of the vehicle periodically. Great overall experience!!

MA Resident

Jun 17, 2013

Bought used vehicle from Auto Place Infiniti Nissan. Great customer service and an expedited process. Only good things to say about this dealer.

Noble

Sep 4, 2012

This is my 2nd used car purchased from Autoplace Nissan within the past 6 years. Offered a good dollar value for my trade in and took care of some car troubles (dead battery, serp. belt)after the sell. Very happy with the customer service both in sales and the service dept.