Edward Wu

16 de sep. de 2021

If you're going to buy a car from anyone, I highly recommend that you buy from Marco Perez. If you don't, you will highly regret it, just like how you didn't buy Tesla stock back when it was in the single digits. We went to several Volkswagen dealerships, but I was never impressed with any of the salespeople like I was with Marco. He was immediately warm and receptive. He made us feel comfortable and never tried to make a hard sell. It was easy to talk to him and he answered any we had knowledgeably. We were in and out quickly. Car buying has never been so easy or stress-free. He definitely earned all those awards sitting behind his desk, and I believe he deserves another one of those awards again this year! When we are ready to buy our next car, I will definitely be going back to Marco again!!

Heather Heitke

7 de sep. de 2021

I can't say enough about the 5 star service we have received from Marco Perez over the past 10 or 12 years... We go back to him every time.. he's not only personable but he has your best interests at heart and works hard to get you the best deal possible. I will continue to come to West Volkswagen Houston and ask for him .. because I know he will get the job done for us. I never feel pressured I never feel like I'm a sale.. I feel like I am a human being coming in and making a big purchase and I have a member of my family helping me. I highly recommend you speak to Marco if you're interested in purchasing a Volkswagen in Houston.

krysten keffer

3 de jul. de 2021

OMG I got my car serviced here and the windshield replaced and all I have to say is the service here is AMAZING! I made an appointment and was in the next day to get everything done. John Helped me and he was PHENOMENAL! Went above and beyond! And everything was done super fast. Definitely worth the drive for me coming out from downtown! 10/10 recommend!!

ana villamil

12 de ago. de 2021

My husband and I bought a car for our son. We were assisted by Bert when looking for the perfect car for him. Bert was very helpful and respectful while helping us out. Great salesman and person!

Keyanah Holmes

21 de sep. de 2021

The salesman was pressure, he didn't care about the budget I wanted to stay within. He just wanted to sell a car... There is no 7 day MBG and none of the vehicles are covered by any type of warranty. For this to be a "high end" dealer. I'm quite disappointed in what they had to offer. I have had my car for 4 days and my remote start no longer functions... Its definitely not covered... There's that...