Used Cars for Sale at Wissler Motors in Mount Joy, PA

Andrea

Oct 2, 2016

Tyler was very patient with all our questions and wonderful with communication! We appreciate the time he spent with us! We're glad we choose Wissler Motors!

M & M's

Sep 30, 2016

Been looking for a very specific make and model, found the car thru autotrader.com which took me directly to their website. I used their online contact to register my interest, much to my surprise I heard back from their salesman Tyler Ashley almost immediately. Very pleasant experience, no high pressure, so unlike today's typical car buying adventure. They were just down the road in Mt. Joy but I was unaware of their existence, wish I had known about Wissler before I had sold my previous car at Car Max. Wissler will buy your car outright with no pressure to buy their cars, would have saved myself some tax dollars. Tyler was great to work with; friendly, honest and again no games or high pressure sales pitch. Also received a great restaurant recommendation (Harvey's) in Mt. Joy. Will definently return for my next car purchase. PS: car was beautifully detailed!

Dgretzy

Sep 29, 2016

I have been in my search for a very specific car for awhile and low and behold, Wissler had it. Not only did they have the car, but they had the paper work ready for me and the car detailed waiting in the front. Could not have asked for better or faster service! My hats off to you!

louise70

Sep 26, 2016

Tyler was so patient and helpful. We drove many many vehicles until I found the right one! He was informative, he cared, and wanted to make sure I was completely happy with the car choice I was making. I work all day and get off work late but Tyler was very accommodating to my schedule. He even stayed late 2 days in a row to continue talking and test driving vehicles with me! I would highly recommend Tyler to anyone. My parents will soon be car shopping and were very impressed with how helpful he was that they will be going to him for their next vehicle. So, if you are looking for a straightforward and honest salesman you should go see Tyler!

jrg5159

Sep 24, 2016

Tyler Ashley was a pleasure to work with from the moment he answered my phone call in regards to an online inquiry straight through to the minute I walked out the door with keys to my new car. He worked at my pace, never pushy, giving me the space to make decisions at my own pace. I appreciated his honesty and professionalism. I would certainly consider purchasing from this dealership in the future. Thanks again Wissler!

troy2016

Sep 12, 2016

My wife and I stopped at Wissler Motors on Saturday 9/3/16 to test drive a 2016 Nissan Rouge and a 2014 Ford Explorer. Tyler A greeted us as our salesman. He was knowledge, professional and made us feel very comfortable at the dealership. Although in the end, we did not find the exact match of vehicle we were looking for at Wisslers, the experience was first class as was Tyler. Whenever we are in the market for a vehicle, we will make Wissler Motors our first stop.

Paul

Sep 11, 2016

I had an appointment to test drive a 2012 Kia Soul at CarMax that evening, but saw a 2014 Soul listed on CarGuru at Wissler and decided to go see it just to compare. Salesman Tyler Ashley was so gracious and straight forward in providing information and a thorough test drive. When I asked for a simple out-the-door price, he said it was exactly what was listed plus state tax and title. No gimmicks, no add-ons. He even gave a generous allowance and took my old car. They even gave an immediate new state inspection. I wrote a check and drove it home (and cancelled the other appointment.) This is a remarkable dealership! They are honest and open and genuinely desire to serve the customer. I'm 70 years old and have never had such a positive car buying experience.

Buyers

Sep 9, 2016

Very friendly and accommodating. Honest and fair prices. Nice selection available. We had a very good experience overall and wouldn't hesitate to recommend or return to the dealership

Gale1

Sep 9, 2016

I was looking for used SUVs and wissler had many options. They were very informative and patient from the start. Tyler was wonderful to work with.

sherylal24

Sep 7, 2016

Alex is the man to go to for your next car! He has the patience of a Saint, very professional and a joy to work with!! Very honest, no game playing and wasn't pushy which I appreciated! Very friendly staff, Tyler and Chris were very nice also! Very enjoyable experience! Please ask for Alex if you are in the market for another car, you won't be disappointed. Thank you Alex for your patience and your hard work to get me a car that looks good and fit in my budget! Sheryl Linard

I am

Aug 31, 2016

With a pleasant staff and a family environment, buying a car there was one of the best experiences. They worked with me with financing and provided me with the best warranty on the market. I will definitely be making all my vehicle purchases here for now on.

Beckystew

Aug 28, 2016

I had been looking for a new 4 wheel drive within a certain price range and mileage....but also tend to be OCD so wanted one in creampuff condition. Thru internet search, I located what we felt might be the perfect vehicle. Upon calling for availability of the Jeep...I was directed to Tyler. Tyler set up an appointment with us to view and test drive the Jeep. His transparent, honest, informative approach was a breath of fresh air...no pressure sales..yippee!! Our experience both with he and the dealership..was nothing short of stellar! Wissler should be proud to have you as part of their team! The pricing, quality and building of long term relationships is obviously of utmost importance to this local dealership. We are the proud owners of a Wissler certified pre-owned Jeep....and appreciate Tyler's endeavors throughout the purchase/trade transaction!!John & Becky

Scott

Aug 22, 2016

Took my vehicle to them because it had shut off during driving. Wissler did their so called diagnositic check, but wasn't able to find the problem. Took vehicle to Ford thinking "this is going to be expensive", but it turned out to be a blown fuse. Contacted Wissler to contest the charges to receive a full refund, but they will not refund anything. Reason: Wissler completed a diagnostic check to the best of their ability and deemed the problem couldn't be fixed at their facility. All, I would be worried if I were you. If Wissler can't even fix a simple fuse... what kind of service are you all getting. If you don't heed this warning, best of luck.

TNT.ROBERTS

Aug 16, 2016

I always cringe when shopping for a vehicle, but then I met Mr. Tyler Ashley. He simplified the process for us and made the entire experience enjoyable. Instead of talking garbage to make the sale and get his commission, he is a rare breed. This man actually cares about your questions, concerns, and needs. You will notice this right after your first moment in his presence. Tyler is truly a refreshing new dawn in the industry. His knowledge and attitude is exemplary, his personality is uplifting, and he changes your entire opinion of the whole process. He "goes to bat" for your concerns and is completely honest with you at all times. If it can be done, he will do it. If it can't, he will also keep you closely advised. I have bought several cars from this dealership in the past, and people like Tyler just secured my future business as well. Word of mouth goes a long way in this world, and I will certainly recommend Tyler and the dealership to anyone I know that is looking to purchase another vehicle. He is truly an asset to the company and they are extremely lucky to have a man of superior caliber on their team. For the first time EVER, I enjoyed this process and will certainly be back again for all my service and parts needs, as well as ALL future vehicle purchases. THANK YOU TYLER FOR MAKING A DIFFERENCE ! (Tim Roberts).

TNT.ROBERTS

Aug 16, 2016

I always cringe when shopping for a vehicle, but then I met Mr. Tyler Ashley. He simplified the process for us and made the entire experience enjoyable. Instead of talking garbage to make the sale and get his commission, he is a rare breed. This man actually cares about your questions, concerns, and needs. You will notice this right after your first moment in his presence. Tyler is truly a refreshing new dawn in the industry. His knowledge and attitude is exemplary, his personality is uplifting, and he changes your entire opinion of the whole process. He "goes to bat" for your concerns and is completely honest with you at all times. If it can be done, he will do it. If it can't, he will also keep you closely advised. I have bought several cars from this dealership in the past, and people like Tyler just secured my future business as well. Word of mouth goes a long way in this world, and I will certainly recommend Tyler and the dealership to anyone I know that is looking to purchase another vehicle. He is truly an asset to the company and they are extremely lucky to have a man of superior caliber on their team. For the first time EVER, I enjoyed this process and will certainly be back again for all my service and parts needs, as well as ALL future vehicle purchases. THANK YOU TYLER FOR MAKING A DIFFERENCE ! (Tim Roberts).

peking

Aug 9, 2016

We researched vehicles online and decided to visit Wissler Motors for a Certified Pre Owned vehicle. Tyler Ashley greeted us on the lot. He was very informative and accommodating even though we did not commit to a purchase that day. He promoted the benefits of purchasing a vehicle through Wissler ( Family owned, Quality vehicle selection, Inspections, car washes.. and many others). We went to other car sales lots to see other vehicle options that were available. Our decision to go back to Wissler was due to Tyler's promotion of the quality ,Services , the benefits Wissler offers and our vehicle pricing.

peking

Aug 8, 2016

We researched vehicles online and decided to visit Wissler Motors for a Certified Pre Owned vehicle. Tyler Ashley greeted us on the lot. He was very informative and accommodating even though we did not commit to a purchase that day. He promoted the benefits of purchasing a vehicle through Wissler ( Family owned, Quality vehicle selection, Inspections, car washes.. and many others). We went to other car sales lots to see other vehicle options that were available. Our decision to go back to Wissler was due to Tyler's promotion of the quality ,Services , the benefits Wissler offers and our vehicle pricing.

Farkwad1

Aug 4, 2016

Both my wife and I have purchased many pre-owned vehicles in the past, and this was certainly one of the better experiences. Our sales person, Ashley, went out of her way to accomodate us. The vehicle was fairly priced compared to similar ones on the market. After the first test drive I really liked the vehicle but had a few concerns about how it drove. The next day she had it in the shop to see if they could correct the minor issues, which had to do with the balancing of the new tires. The next day via emails back and forth, she answered all of my questions (and I have a lot before making a large purchase like that one) and priced all of the options as far as warranties and gap insurance. We spoke about which ones made sense and which ones didn't. She seemed to have knowledge of both automobiles and the auto business in general. As my schedule would not permit me to return when she was working, she came back after she was off for the day and let me take a second test drive, which showed me that my previous concerns had been corrected. We got the loan approved, did the paperwork, discussed all of the service perks, and scooted out with a new auto. We apprciated her information without ever asking "what can i do to get you in this car today?' We never felt pressured and overall was just a pleasant experience.

Summertime

Aug 4, 2016

I had a great experience finding a car that fit my lifestyle and budget. The staff was helpful with fitting me into the right car and helping to setup financing for the car.

Mrgood1122

Aug 2, 2016

Was hesitant to use cars.com to sell my current car online. But wisller motors made the entire process very easy and hassle free. Ashley was very thorough and always kept me up to date on the status. I would use them again for any needs I have in the future.

SeasonedBuyers

Aug 1, 2016

Tyler's warmth and professionalism were immediately apparent to us and he guided us expertly, and humorously, through the recent purchase of our Ford Edge. He spent extra time with us and went the extra mile to be sure that we were able to drive away with the vehicle a few hours after we walked in the door. The drive to Lancaster County from our home in Cumberland County was well-worth it because of the quality of Wissler's staff, dealership, and vehicles, and we're grateful that our online research led us to them!

Usedcarhappy

Jul 27, 2016

Tyler was courteous and professional. No high pressure. True concern that I find the vehicle that matched my needs, wants and budget. Wish I would have started at Wisslers.

Akrause09

Jul 25, 2016

I was looking for a quality preowned Jeep Grand Cherokee and after many hours of online research and shopping discovered Wissler's Motors excellent selection. I was able to find several vehicles that interested me and after careful research and preperation went to look at a vehicle on their lot. I was greeted by Ashley who immediately put me in a great low pressure and relaxed environment to consider my options. I was able to get a more then fair value on my trade in and Ashley was extremely efficient when finding me quick and affordable Finacing option. Not only did Wissler's Motors work diligently to make me feel at ease during the process but presented a host of perks to me for having bought a car from them, showing me that they stand by every car on their lot! Highly recommend Ashley and Wissler motors to anyone looking for a great no hassle car buying experience!!

G O Storm

Jul 22, 2016

Had cash for a vehicle Brad and one of the co owners would not take $900 off $13,000 keep on feeding me A line of bull crab typical sales manager any dealership for Carlisle that can't do business like that needs to be shut down feel sorry for all the other people they sold Cars to. You know this is a family-owned business what a way to treat

Lori

Jul 22, 2016

I knew it was soon time to buy a new car. I've been driving my mini-van for 15 years. That time came when my van did not pass inspection in June. We shopped and looked at vehicles online and in car dealer lots. I saw a beauty of a Jeep Wrangler on Wissler's website. Emailed Ashley and received a prompt reply. I went to see it on a Tuesday and we put a deposit on it Wednesday and purchased it a day later. The only down side was making an appointment with Ashley for 6:00 p.m. and not being able to receive service from her as she was busy with another customer. Alex took great care of us though and we didn't mind the wait and the time it took to complete the paperwork. I drove away a happy customer in my Jeep Wrangler.

Smiley

Jul 20, 2016

The dealership is first class. It was a pleasure working with someone who was down to earth and honest. He didn't have that "car salesman attitude." Our car insurance company was contacted for us therefore we had zero leg work. They used our bank of choice and dealt with them directly. Also, free state inspections and car washes are a nice bonus.The dealership is first class. It was a pleasure working with someone who was down to earth and honest. He didn't have that "car salesman attitude." Our car insurance company was contacted for us therefore we had zero leg work. They used our bank of choice and dealt with them directly. Also, free state inspections and car washes are a nice bonus.

smiley

Jul 20, 2016

The dealership is first class. It was a pleasure working with someone who was down to earth and honest. He didn't have that "car salesman attitude." Our car insurance company was contacted for us therefore we had zero leg work. They used our bank of choice and dealt with them directly. Also, free state inspections and car washes are a nice bonus.

M. Miller

Jul 17, 2016

Recently purchased a 2014 Honda Pilot Touring from Wissler Motors. Tyler Ashley was very friendly, professional, and honest. We had been in the market for said vehicle, so even though the price was not negotiable, the research we had done showed that it was more than fairly priced. The dealership as a whole seems to be very customer friendly.

Casey

Jul 15, 2016

A long process of vehicle searching came to an end when we found our new Explorer at Wissler. We worked with Tyler Ashley and were very pleased with his professional and personal courtesies (e.g., not only tolerating the fact that we had our two small children with us, but welcoming and embracing the fact), straightforward and no-hassle approach, and his engaging personality. As a parent, I greatly appreciated the luxury of Wissler's play room, which was clean and accommodating. From test drive to delivery of our vehicle, Tyler and the Wissler team created a buyer-friendly environment and focused on what we were looking for and needed. I highly recommend Wissler to anyone looking for a quality vehicle for a fair price.

Kelly K.

Jul 14, 2016

We looked for the right used vehicle for about a month. We stopped at Wissler's because of a red Jeep that caught my eye. We met Ashley Joline and were very impressed with her. She was very helpful and not pushy. We wanted to shop around and went to 2 other dealerships. I was not impressed and knew I wanted to go back and work with Ashley although I didn't know what car I even wanted and was unsure about giving up my car that I was attached to even though it was too small. She was very patient with us and helped us find the right vehicle which ended up being a Subaru that we love. I would definitely recommend Wissler Motors and Ashley!

spanky10

Jul 12, 2016

Friendly staff at Wissler Motors. We drove a distance and were very pleased with the staff and their hospitality, especially Tyler. Will definitely check out Wisslers when ready to purchase another vehicle. Thank you!

Deb H.

Jul 3, 2016

I saw the car with the top down as I was passing the dealership. It caught my eye. Stopped in to take a look at it. It was love at first sight. I wasn't looking to buy a car - I have a Dodge Caravan that's in great shape. Anyway, I left and returned a couple of days later to take it for a test drive. Alex Pared took me out for the test drive. He's very knowledgeable, soft-spoken, laughs easily, and just a great guy to work with. It took at least a month before I finally decided to buy it. In the meantime, I was looking at other vehicles, but Alex kept in touch with me. I made an offer and waited for a response from the dealership. I thought if it sells, then it wasn't meant to be. I didn't NEED a car, but I WANTED a convertible. Finally, we were able to agree on a price! Now the car is MINE!Thank you Alex for your diligence, determination, and courtesy. Thank you Wissler's for the car.

Bobbievw

Jun 23, 2016

Purchased a VW EOS. My wife found the car on line. We drove 6 hours to test drive. Returned by air and was met at the airport by salesperson Alex! Great smooth service, no gimmicks! Highly recommend them!

brandi grove

Jun 21, 2016

It was a great day, got the vehicle that I came to look at. Just the process took a little longer not bc of the company tho. Tyler was great, said we could put my vehicle up on the lifts to check it out, if we wanted too. Took us for a nice joy ride.

ChrisW2016

Jun 18, 2016

Ashley was so kind and warm, she took time to talk with me, answered all my questions and truly made me fell valued and important as a customer, she is warm and realistic and absolutely wonderful! Chris, Alex and Tyler all acted with integrity, charm and outstanding salesmanship. I would 100% recommend anyone to go to Wissler for any of your vehicle needs! Loved this experience!

cadillac jack

Jun 12, 2016

Tyler must be the hardest working and most caring car salesman I have ever met , he even came in on his day off to be with me and guide me thru the purchase , now who does that in these times - THANKS Tyler your the best and we love the car.

jennacarroll23

Jun 12, 2016

When we arrived at Wissler with no plans of buying a car and window shopping, we were greeted by a friendly and courteous salesman named Alex! He was very polite and nice and we did not feel pressured during our visit. Alex was very informative and able to answer all our questions thoroughly! We were extremely interested in a couple different brands but the Subaru on Wisslers lot was very appealing and right for the price. Alex helped us understand the pros and cons of all the brands were looking at including Subaru and helped us to discover that Subaru was the right fit for our growing family! He was not only helpful and courteous but very professional and organized!! We had a great experience with him and are so glad we got to meet him and have him help us with our transaction! Thanks Alex :)

cperdue

Jun 9, 2016

I have bought 3 cars from Wissler since I moved to PA. They are wonderful to deal with. I highly recommend them. Alex is a super salesman, very helpful, personable and caring.

AnnC

Jun 6, 2016

We identified the vehicle we wanted through an online search. Tyler answered some questions on the phone, and when we arrived at the dealership, we were happy to see a clean, modern, spacious facility with very professional personnel. In spite of the late hour on a Saturday, Tyler patiently gave us the information we needed and we sealed the deal! When we returned to pick up the car, Tyler was prepared with the paperwork and all went smoothly. This is the best used-car dealership you could ever find, I'm sure.

Carlyyyyy

May 25, 2016

A great car dealership...I would recommend to anyone ! They had all different types of cars and SUVS for great prices I fell in love with my car at first sight ! Thank you Tyler Ashley & everyone at Wissler Motors.

Drew87

May 25, 2016

Everyone helped me out in finding the best car that would fit my needs in such a short amount of time. Tyler helped make the process run smoothly and as painless as possible. He wanted to make sure with a shadow of a doubt that the car I was going to pick was the car I needed to have. I cannot thank him and Wissler enough for helping me with choosing the car I now proudly have.

Mrich1942

May 12, 2016

I have been dealing with Wisslers for over 25 years. Their service department is excellent. I was in to have my Nissan Sentra serviced. While waiting for it, I checked out their used cars and looked at a 2013 Nissan Altima. .I purchased it today.Alex was a great help....NO PRESSURE...just good conversation and information.I felt like we are friends, even thought I he could be my grandson.Excellant job!

Albert Gonzales

May 6, 2016

Everyone was very knowledgeable regarding the vehicle I purchased. They truly are dedicated to giving the best to the customer. They were willing to work with my situation and my requests.

ZakkHall1

May 6, 2016

First time buying a car off of a lot, and the intimidation you hear about was no where to be found. Exceptional service and I got a great price for my vehicle.

arch8ery

May 3, 2016

Very helpful in assisting our needs for a good family car. It is a no pressure location and they were willing to work with us when we were ready to move on a purchase!

Black 15

May 2, 2016

Car was well respesented in online photos.tyler completed all paper work in a few hours and we were driving back to Virginia with the new car. Great people to work with.

Tony

May 2, 2016

Bought a used car from Tyler and had a good experience. No pressure, very helpful before during and after the sale. I think we got a very nice car at a very good price. I would recommend this dealership to any of my friends or family looking for a used car.

DukeGroup

Apr 23, 2016

Tyler was very helpful in explaining all of the features of he Subaru and especially the backup camera which I really wanted. The features included more than was on my previous car and I needed that explanation

HeatherZ

Apr 23, 2016

Car shopping was not what I wanted to be doing when I stepped into Wissler Motors. But, due to an accident that totaled our family van, there I was. I had already been to some other dealers and was not satisfied with my experience. My feelings changed when I met Tyler. He was personable and upfront. I went in knowing that I wanted to purchase a Town and Country. Tyler was very knowledgeable with the workings of the vehicle. If he was unsure about a function, he was honest and proceeded to find an answer. I felt he went above and beyond to set my mind at ease about the quality of the vehicle, as well as the service at Wissler following my purchase. I would recommend Tyler and Wissler Motors to my friends and family.

Lydia

Apr 17, 2016

Tyler was helpful, personable, and knowledgeable about the cars at Wissler. If he didn't know the answer to a question, he was quick to find it. He let us take our time looking, made some suggestions, and helped us narrow down our choices. As he juggled several customers on a busy Saturday, he always made sure we were taken care of and felt like we were a priority. He followed up with a friendly phone call after our visit as well. I would absolutely go back to Tyler in the future, and I'd recommend him and Wissler to anyone looking for a pre-owned vehicle.

miata 2013

Apr 17, 2016

Wissler is a first-class operation. Clean cars, great prices, great staff. Responded quickly to my inquiry. Trade in process was easy and fair for both parties.

Tachenbach

Apr 16, 2016

Tyler did a great job when working with me. He seemed knowledgable and was very personable. I wish I could have given him my business, but unfortunately Wissler just didn't have the right car for me. I would definitely make the drive from Berks County to visit Wissler again when in need of a vehicle. Thanks again for your time!

Titob

Apr 16, 2016

Wisslers is a great place to buy a used car price is where you want and Tyler the sale person was great on what he did from beginning to the end with a picture he took with us in our new car I would recommend this dealer to all my friends and family.

Wrbuckwalter

Apr 16, 2016

I had been looking for this car for a few months so I knew going in it was what I wanted. What I didn't know was how great the customer service was going to be. Working with Ashley was great, she responded to all my questions (usually within mintues) and I had a lot of them :)... When I came in to pick up the car she had all the paperwork ready to go, all we needed to do was sign and be on our way. I would definitely recommend wissler and ashley to my friends and family!

KHolmes

Apr 15, 2016

From the moment we stepped onto the lot, we felt welcomed. Tyler was very thorough in explaining everything about the vehicle and all the added perks and services for purchasing from Wissler's.

TerryO

Apr 15, 2016

This place was quite a find, well worth the drive from Hershey/Harrisburg area. They had a Honda Accord I was interested in seeing. I inquired about the car via Carsguru,com. Ashley got back to me right away. I went there and test drove the car, no pressure at all. The car was just what I was looking for. Ashley was very knowledgeable and professional. I can't recommend Wissler Motors and Ashley enough. If you want a used car in great shape, definitely check out their inventory.

V-an

Apr 15, 2016

I bought a 2013 Hyundai from Wissler Motors a week ago and I highly recommend this dealership. On my first visit, I sensed something wonderful about Wissler. I felt I could trust them and wanted to give them my business for that reason. My husband and I were also impressed with how Tyler Ashley listened carefully to our concerns and his enthusiasm for his job . Tyler gave us one follow up call, but did not pressure us with numerous calls, like other dealers have. Through out the entire process of purchasing my car, Tyler Ashley has been willing to go the extra mile by making himself available to answer questions and to help with service related to the purchase of the car. I was also 'blown away' by Ashley Joline's efficiency and excellence as I signed all the papers. WOW! I am so Happy with my new car and happy with the process too! Thank you Wissler Motors for being a business with integrity!!!

Kevin Gabriel

Apr 13, 2016

Tyler was very personable. No pressure and professional. Great experience. Would recommend Tyler if your in the market for a new or used vehicle. Very friendly.

JessP.

Apr 12, 2016

Wissler Motors has been passed down from one family member to another. My father has purchased approximately 9 cars over the years from Wisslers, so for him to recommend them to us was very easy. From the moment we walked through the door we felt important and valued. We needed a family car to fit our budget, and Wissler Motors went above and beyond to make our car-buying experience pleasant. Thank you so much, Wisslers!

ElieS

Apr 11, 2016

I had a fairly old vehicle that ended up needing a lot of repair and decided it was time to look for a new car. Ashley and her team helped me out and very quickly. I had a "new" car within two days and I am very pleased with it. She listened and responded to my needs and it is truly appreciated. When my husband needs a car (and most likely soon) we will be coming to her again.

BaileyO

Apr 7, 2016

Ashley helped to find the perfect car for my daughter! We had talked earlier about what we were looking for. When we arrived at the dealership, she was prepared with options for us to look at. She made financing and all of the paperwork quick and easy! Extremely sweet and knowledgable. Thank you!!

Justmarlin87

Apr 1, 2016

With limited finances, Ashley found me a vehicle that is just what I was looking for and in my price range. She was very pleasant to work with, and explained everything thoroughly. I'd definitely recommend her to anyone looking for a vehicle!!

MJ Walt

Mar 24, 2016

I was totally satisfied with my visit from start to finish. Phil was courteous and helpful and kept me informed in a timely matter regarding work issues related to my vehicle. It has been a pleasure dealing with him. The total package; personnel, work performed, timeliness, and price was excellent

NJohnson704

Mar 24, 2016

I have been searching all over the Philly area for the last 7 weeks for a deal on a certified Jeep Grand Cherokee, and had visited quite a few dealers in the area to test drive and get the best deal possible. I have also been scouring the internet on every single auto purchase website that has ever been created, searching for just the right vehicle. I finally came across Wissler Motors in Mount Joy and found a couple of vehicles I was interested in and their pricing listed on the internet was fantastic. I reached out to Wissler Motors and got a hold of Alex Pared and talked to him about the cars I was interested in and that I would like to come in. Very polite and courteous on the phone and I ended up getting anxious and taking a friday afternoon drive out to the dealership, which is about an hour and a half from my house. In the meantime I reached out to some co-workers who live in Mt. Joy to see if anyone had purchased from Wissler and heard some great feedback.When I got to the dealership one of the cars I was looking at had sold but they still had the one 2014 Jeep Grand Cherokee I was more interested in available. Alex was very apologetic about the other vehicle, it wasn't that big of a deal for me in the end anyway. There was no pressure whatsoever from the second we started talking. Spoke with a few other people on staff and all were very nice and approachable. This was refreshing after being at other dealerships who acted the exact opposite.Took the car for a test drive and knew that was the car i wanted. The price on the internet was super competitive and the best deal I could find for this model and trim within a couple hundred mile search. When it came time for my trade in I knew I wasn't going to get much on an 11 year old car with 237K miles on it. But instead of just throwing a number at me Alex showed me exactly how they got there with the KBB Dealer valuation. This was something that really impressed me and made me feel that everything was transparent and out in the open. After a few rounds we finally got down to a price i was comfortable with. We had a little trouble with the paperwork and had to push the deal back a couple days but Alex was very understanding and after putting down a deposit made me feel reassured I was not going to miss on on this deal.I have been in my new car for the last week and love it so far. I have been praising the staff at Wissler and telling friends, co-workers and family if they need a vehicle to look up Wissler Motors. It was ultimately their pricing, customer service, and transparent approach that made me feel great driving off the lot with my new vehicle. If only I would have started here first I could have saved a few weeks of aggravation. Thanks again to Alex, Chris, and the rest of the staff at Wissler Motors.

Barry S

Mar 22, 2016

I was very satisified with salesman Tyler Ashley. I replace my cars once a year so I know a great salesman when I see one; and Tyler was great......If you go to Wissler ask for him......you will not regret it!

sampson21

Mar 14, 2016

Overall I had a very good experience with Wissler Motors during my car search. The Sales representative, Tyler, was very courteous and did his best to answer any questions I had. There was no high pressure salesmanship and I did feel that I got a good deal. They had a good selection of cars to test drive and all were in good condition. I felt free to take my time and choose what I felt was the best option for me and my family. Tyler worked very hard to ensure I was able to leave with my new purchase that evening even going so far as to wash and clean it himself as it was late in the evening. I would go there again if I was in search of another vehicle.

KBuckwalter1

Mar 9, 2016

I left with exactly the car I wanted and felt great about the service. Very happy with my experience. Ashley helped answer every question I had and left me with no doubts about what I was getting.

Lmercado

Mar 9, 2016

So after an awful experience earlier in the week at another car dealership, we decided to try our hand at Wissler Motors in Mount Joy, based on the positive Google Reviews.We entered the dealership very hesitant around 11:00 am, and proceeded into the showroom. A young man was walking out the doors, but turned around and smiled. I wasnt sure if he worked at Wissler, but I asked if he knew who could help us. He came right back into the showroom and introductions were made. Little did I know this was going to be the most pleasant car buying experience we have ever had !I explained there were 2 vehicles listed online, we were interested in looking at. The young man found the keys to both and we headed outside. The first vehicle was a beautiful Chrysler 200. We looked it over and the young man showed us all the features and was happy to answer all questions we had. My husband had driven the same car earlier in the week, however the young man stated all cars are different, so please test drive it. He was not trying to give us any song and dance, but I still had my guard up.We then went and looked at a gorgeous Ford Fusion. It was like this car was brand new right off the manufacture line, however it was a used car. Mrs. Wissler does an amazing job buying cars for this dealership and should also be commended. The young man was again eager to show us all the features and answer any questions. My husband wanted to test drive this beauty, so they embarked onto the open road, but before that, the young man showed myself & my daughter to the waiting room like a true gentleman would.Upon return, I could tell my husband liked the car. We decided to sit down and start the worst part of car buying - negotiations. The young man went over all that Wissler Motors had to offer and we came to an agreement. WAIT, did that just happen ! No sleezy sales technics ? No one trying to pull one over on us ? Someone who was honest and we could be honest with as well ? YES IT DID !!!As you can see from my remarks above, I never reference the young man that helped us as a car salesman or sales representative, as he was neither to us. He was a true gentleman through the entire process. I am sure you are wondering who this young man of mystery is ALEX PARED.I would recommend anyone looking to buy a vehicle go see ALEX PARED at Wissler Motors. He was a true gentleman in every sense and Wissler Motors should be proud to have him on their team !!!

Weidman's

Mar 5, 2016

Very pleased with the vehicle purchased and the overall experience. Drove off the lot feeling confident that the vehicle had been well serviced prior to the purchase and that the dealership would stand behind the car they sold. We were very pleased with our salesperson Ashley. Her knowledge of vehicles was impressive and after listening to our needs, pointed us in the right direction. It's nice to have such a quality dealership and salesperson so close to home.

clarebachman

Mar 4, 2016

I am a 22-year-old female finishing up my senior year in college and living in Philadelphia; my parents live 3 hours away. Needless to say, when my old car finally reached the end of its life, I was very stressed about how I would go about finding a nice, newer, used car at a decent price. I found Wissler Motors through Edmunds.com and I knew that the beautiful, dark red 2012 Honda Civic that Wissler Motors had listed was exactly the car I was looking for and definitely worth traveling to Mount Joy for. I spoke with Tyler Ashley on the phone when I first called in to inquire about the car--he was the first dealer that I had spoken to all week that genuinely made me feel less stressed about my situation and went above and beyond to figure out if it was worth it to get my old car towed to them. He even was able to place the 2012 Honda Civic I was looking at on hold for me until the next morning when I could meet my dad there to see the car. Tyler is a new employee of Wissler Motors and is extremely passionate, understanding, and eager to help in any situation. Tyler warmly greeted my dad and I and introduced me to many staff members who all welcomed me to the "Wissler Family." I truly appreciate the welcoming and reassurance that Wissler Motors and Tyler offered me as a young adult trying to figure out how to do things such as find and purchase a new car. I will definitely be returning to Wissler Motors for all future work on my 2012 Honda Civic and for future purchases! It's very comforting to know that I always have someone to reach out to that can help me in any situation that may arise with my new vehicle. Thank you!

Michael

Feb 26, 2016

This dealership and every one of it's employees from sales to service to management to ownership were visible, engaging, transparent and supportive. I had been to 8 dealerships over the last months looking for the right Jeep Grand Cherokee. I finally touched base with Alex, who took me under his wing and impressed me not only with his knowledge, but his passion for getting me as the consumer the satisfaction that I required. This has been the best vehicle purchase experience of my life.

lglazer in York PA

Feb 25, 2016

Black Ice brought my Ram 1500 and Wissler Motors together. From the first phone call with Ted Morelock in collision, I felt at ease that this was the place to get my truck repaired. Met with him, took pictures of the issues and he took care of my insurance situations plus got a call for a local rental car that I picked up at Wisslers. No need to run all over creation and make more stress from a stressful situation. With all the questions Ted could get in a days time from everyone, he was patient with me and answered everything. They had my truck for 9 days and when I went to pick it up, it was beautiful again. Dropped the rental car there and he took care of contacting the rental company. All my fears were put to rest at Wisslers, thanks to Ted and his staff of great collision repair technicians. The hot chocolate was great too!!!Lloyd Glazer, York, PA

jen

Feb 21, 2016

All of the staff were knowledgeable and helpful. They were not pushy and explained everything they were doing. I noticed that they gave 100% to not just me but to everyone who came in to the dealership.

Cafnic56

Feb 16, 2016

My wife and I came to Wissler very much on the fence between 2 different vehicles. Without being "sales-y" our salesman, Alex helped us evaluate the options in front of us and make a decision. Thanks to him, we were able to get the right vehicle for our family.

bquick09

Feb 10, 2016

I am very grateful to have dealt with Alex regarding my recent purchase of a used vehicle. I could not have asked for anyone more friendly or helpful to go through the process with, which made my experience as an out-of-state buyer very pleasant. He was always very polite and quick to communicate, even weeks after the purchase when I had a few additional questions for him. I would recommend to anyone who is considering a vehicle from this dealership to ask for him as you won't be disappointed. Thank you, Alex!

khugnedubler

Feb 5, 2016

We purchased our used 2009 Town and Country from Wissler's. Ashley was able to get us into the van at the monthly payment we felt comfortable paying. When we thought something was wrong with the van we took it back and received fantastic service from Hans in the service Department, they took care of all the problems and then some, our van we nice and clean when we got it back and I couldn't be happier. I have to say if I purchase another vehicle they will be my first stop, not to mention I will be using them for all my service needs....thank you again!

WCL171

Jan 26, 2016

Alex at Wisslers made the experience of buying my first car both exciting and extremely fun! Alex was readily accessible to answer any questions and went above and beyond to research aftermarket options for the car. Alex was very friendly and did not create any pressure whatsoever in buying a car from him. I am beyond pleased with my purchase and the experience that came with it. Thank you!

CAM214

Jan 24, 2016

I hadn't used Wissler for service in a couple of years for no particular reason, then recently, my minivan broke down and my husband suggested towing the car over to Wissler as opposed to our dealer. What a great decision that turned out to be! Not only was Hans friendly, sympathetic and kind (and it was an hour before closing!), but he assured me that they could take care of seeing what my car might need and they had a loaner car which I was allowed to use in the meantime. My minivan was fixed by the end of the very next day --- at a price much less than our dealer would have charged -- plus we had the use of the loaner vehicle which was a big help with the kids and both of our jobs.. etc..Hans could not have been more polite and professional. I highly recommend Wissler and Hans Seidel for any of your car service needs and I'll definitely be a returning customer!! :)

Hbf711

Jan 23, 2016

Ive been serviced by Hans and his coworkers several times. They are always very polite, friendly, and very helpfull in the process. I plan on continuing to make them my regular service provider and I would recamend them to anyone.

van lovers

Jan 15, 2016

My husband and I traveled 45 minutes to take a look at a used van that we had seen advertised in Autotrader. We were greeted by Alex Pared, a friendly and non-pushy young sales rep. As we chatted with him, we learned that the dealership would be willing to locate a car that would fit our needs if we didn't find one on the lot. Ultimately, we took Alex up on this offer, and....voila...within a week's time we had traded in our car and had purchased a 2015 Town and Country. Paperwork went smoothly and we left Wisslers as satisfied customers. Alex made our used car purchase a delightful experience!!!! Thanks, Alex, for treating us so kindly!!

KateandBen

Jan 4, 2016

When it comes to cars, my husband and I know exactly what we are looking for, and we knew coming into Wissler Motors that we would buy the car, but what we didn't know were all the road bumps we would come across with getting the new car. Alex Pared was our salesman, and he was helpful, professional, personable, and understanding. We test drove the car with Alex and knew it was the car for us. After we drove it, Alex made everything as smooth as possible. We had a couple hiccups with the title and registration of our own trade-in car, but with the help of Alex and the other employees there at Wissler, they made it an easy process and were very understanding with everything! Alex went over all kinds of records and explained everything we needed help with. They truly make it an easy and fun process to buy a car. We are loving our car, we love the low price Wissler had it at, and we love the customer service we received by everyone involved, especially our salesman Alex Pared. I'm a very picky person when it comes to customer service, and they exceeded our expectations. My husband and I are sure to go back to Wissler for oil changes and other services needed on our car. Thank-You Alex and everyone at Wissler for a great car-buying experience! We will be back when we need our next one (which will hopefully not be too soon!).

Jeepgirl728

Nov 16, 2015

My salesman was very helpful and did everything he could to get me the car I wanted. He even went in on his day off so we could finalize the deal! I would definitely recommend Wisslers and recommend you ask for Alex. He's great!

Chad11

Nov 12, 2015

Wissler motors was a great experience. Everybody there was professional and very friendly. My wife and I highly recommend this dealership. And a big thank you to Ashley!

Remianen

Nov 12, 2015

I made an inquiry on Wissler's website back in September and Alex followed up on it with me. I wasn't very optimistic about being able to find anything (I had very specific needs) but Alex matched me with a vehicle that fit perfectly. Then, Chris helped get me financing in what was undoubtedly a difficult situation. Then, after a boo boo on my part (truck is a tight fit in my garage, I learned the hard way), Ted worked to find a replacement for my side view mirror (challenging for a 9 year old vehicle, I'd imagine).All in all, I had a great experience with Wissler and have recommended them to several friends (even out of state residents) for just that reason. I admit, I waited a little bit to post a review, wanting the shine to wear off a bit and to see how their post-purchase service holds up. I've had my Explorer for a month now and at no time have I ever gotten anything but top notch service when I contacted Wissler (or just walked in out of the blue, since they're right down the street from me). I have recommended them to people I know unabashedly.

William

Nov 11, 2015

Purchased a 2012 Mazda 5 from this dealer. They were friendly even over the phone and through email, and most of my transaction was settled long before I even showed up in person to buy the car. They have a waiting room ideal for families with children, and my wife and kids certainly appreciated that. I got an excellent price on the vehicle, and I am very satisfied with my purchase.

Rmlmb

Nov 10, 2015

I had a laundry list of things that needed done o my car. They got it taken care of quickly and professionally and at a good cost. Thanks for the excellent service.

Sarah

Nov 8, 2015

I had a good experience working with Alex Pared and Chris Conrad at Wissler Motors. I traveled a great distance and it was worth the trip. I was given information that was needed and useful. The major thing for me was there was no pressure. They were very professional.

Dantiffyork

Oct 12, 2015

Our experience at Wissler was fantastic! All the employees were super friendly and helpful. It felt more like we were with friends than car salesman. We will definately return to Wissler the next time we are car shopping. We LOVE out new car!!

Dantiffyork15

Oct 12, 2015

Our experience at Wissler was fantastic! We worked with Alex, however, everyone was very friendly and welcoming. Alex did a wonderful job helping us find the perfect car for us. He even came in on his day off to finish the sale. We LOVE our new car and could not be happier with the whole experience!

patrick

Oct 9, 2015

Have been looking for good 1 or 2 year old mid sized SUV and needed in a few days for trip. Wissler had one of the better inventories and prices for what I was looking for so picked this as one of the dealers to visit, even though it was a little further away than other dealers. My salesperson was Ashley Joline , who was very helpful and friendly and was able to do all the paper work with little delay and I was able to get the car that day. Overall a nice experience.

Chris 1500

Sep 30, 2015

I had a great experience working with the staff at Wissler Motors. They were all very professional and meticulous with their paperwork. Alex was well prepared and very knowledgeable about my truck. Chris

TJE078

Sep 25, 2015

Alex Pared and the Wissler Motors staff went above and beyond to make my first car buying experience easy and comfortable. Alex was friendly and did everything in his power to get me in the car I wanted at the price I wanted. Chris Conrad went above and beyond to calculate the multiple options for me as I was indecisive in which warranties and services I wanted. I'm from Mount Joy and it's awesome knowing that a great, reliable, trustworthy dealership is right here at home. A+

Barrs

Sep 17, 2015

Wissler Motors is a wonderful dealership to work with. Alex was professional, courteous, informative and helpful throughout the entire process. Alex helped us find a vehicle that we love and helped us get to a price that we are comfortable with. We will purchase from Wissler Motors again.Thank you Wissler Motors and Alex!

Carol P.

Sep 4, 2015

We had a great experience working with the staff at Wissler Motors. They were all very professional and meticulous with their paperwork and the way they performed the maintenance and detailing on our new (pre-owned) Volvo. Thank you!

Vicki

Aug 30, 2015

Hi my name is Vicki and I loved working with Wissler Motors to purchase my used car. They were very polite and friendly from the moment I walked in the door. I had the pleasure of working with Chris Conrad, the sales manager. What an up front person he is. He explained how the Family owned Company conducts their business and all the amenities they offer to their Customers. The family is truly involved as I saw one Son, Wife and Daughter come in to see what was going on this particular Saturday morning. It was an extremely busy day so the stayed to help out the Employees! Chris answered every question I had for him with exact details. They price their vehicles to sell and therefore there is very little "haggling" required. Thank heavens for THAT!! Wissler Motors will be the dealership I will be returning to when I am in need of another vehicle.Kudos to all of the employees and staff for a great car buying experience.

lnearhart

Aug 27, 2015

This was my first experience purchasing a car on my own. Initially was just going to scope out a few vehicles. But through the help and information gained through speaking with Lex, I decided I was in fact ready to purchase. So happy with my experience to this point and would recommend Wissler Motors.

Happy VW buyer

Aug 23, 2015

Wissler was recommended by a friend and now I know why. I've been a little stressed to find a replacement car at a good price. Lex took care of everything. I'm sure I did not make things easy..changing my mind on my trade in and causing Lex to have to revise the paperwork, but he just rolled with it and made everything on his end as smooth as possible. I got a great deal on a car I'm sure I will love. There are little perks to buying from Wissler like free car washes and reward program points worth 3 free oil changes, but the real advantage is working with trustworthy people. Their focus is on getting you a good solid car at a good price, not just making a quick sale.

Josie

Aug 21, 2015

Everyone is so friendly. I am satisfied with all the work that has been done on my car.Prompt service that team is great. From Hans, Phil, Mike is a great at finding the problem by driving with me and then driving to listen to the noise. Great to find the problem then fix it at being prompt with the parts. Great team.

Ksnoke

Aug 19, 2015

Went in for an oil change, dropped my car off and they called a few hours later, all finished and ready to go, with my discount for a license plate! Thanks for a great experience and for taking the time to clearly explain your inspection on my car.

shadow426

Aug 17, 2015

I took .my car in because it sounded like an airplane. Everything worked out great they treated me with respect. Job well done will never go anywhere else. Thank you

Sargent

Aug 11, 2015

I just moved to PA not that long ago, and I really needed to trade in the car that I had been driving. It was the first time I was looking to buy a car by myself, and I instantly felt welcomed at Wisslers. Some of the other dealerships that I had visited were very intimidating for a rookie car-buyer like me, but sales representative Alex Pared connected with me at my level and made me feel very comfortable. Alex was personable and friendly, as well as dedicated to assisting me beyond his job requirements. He even called me after work hours to let me know that he found a lower financing rate for me! It was a very good experience overall. Not only did I end up purchasing a reliable car, I learned a lot and felt informed throughout the whole process. I would definitely recommend Wisslers for anyone looking to trade-in their vehicle. I plan on going back for servicing, repairs, and eventually another car... but I'll be more of an expert by then. :)

Sargent

Aug 11, 2015

I just moved to PA not that long ago, and I really needed to trade in the car that I had been driving. It was the first time I was looking to buy a car by myself, and I instantly felt welcomed at Wisslers. Some of the other dealerships that I had visited were very intimidating for a rookie car-buyer like me, but sales representative Alex Pared connected with me at my level and made me feel very comfortable. Alex was personable and friendly, as well as dedicated to assisting me beyond his job requirements. He even called me after work hours to let me know that he found a lower financing rate for me! It was a very good experience overall. Not only did I end up purchasing a reliable car, I learned a lot and felt informed throughout the whole process. I would definitely recommend Wisslers for anyone looking to trade-in their vehicle. I plan on going back for servicing, repairs, and eventually another car... but I'll be more of an expert by then. :)

gmccrady

Aug 6, 2015

I had been a customer years ago and when we needed to buy,, we checked out Wissler Motors. Lex was pleasure to deal with. The staff are always friendly. Quick. Efficient. Bought many vehicles over the years but probably this was the easiest purchase ever. Even recommended and had our daughter purchase a car !

ayost

Jul 23, 2015

My vehicle had been making an odd noise so I called Wisslers to make an appointment. They were very helpful and got me an appointment as soon as possible. I had asked to go on the test ride with the mechanic and that was no problem at all. Through the whole process of my vehicle being serviced they explained what was happening and the steps they needed to take. When I asked questions they responded well and if they did not have the answers would go directly to the mechanics to verify. Also, in terms of price by bill ended up being larger than I expected but it was beacuse of all the man labor. They had a written report and breakdown of the costs as they went and were very open to discuss cost instead of hiding it until the end. Being a young female most automotive places try to pull a fast one on me assuming I know nothing about cars. Wissler's did not do that and instead worked well with me instead of making me feel that I had no choice but to agree with exactly what they were saying. Overall I would recommend their service to anyone.

RCewer

Jul 18, 2015

Everyone was extremely nice, respectful, and helpful throughout the whole process- which actually didn't take that long. They made the whole experience stress free.We would definitely recommend this dealership.

Cargal

Jul 14, 2015

Experience was super easy with no pressure. Sales rep was friendly but not overbearing. The financing was fast and easy. We did not have to sit around for hours bargaining. Gave us a fair value for our trade. The car we purchased was priced $1400 below KBB price recommendation. Third car we've purchased here in past 10 years.

Very Pleased

Jul 8, 2015

Very respectful, energetic, and helpful employees. They were installing, at my request, a cheap temporary roof rack I had purchased. It didn't fit well. To ensure safety, they recommended strapping it down. Went to purchase straps and stunned to find Phil running (literally) to the next door hardware store to help me purchase exact size and kind of what I needed. He showed a work ethic that seems to be rare these days. The rest of the staff were top notch as well.

Very Pleased

Jul 8, 2015

Very respectful, energetic, and helpful young man. They were installing, at my request, a cheap temporary roof rack I had purchased. It didn't fit well. To ensure safety, they recommended strapping it down. Went to purchase straps and stunned to find Phil running (literally) to the next door hardware store to help me purchase exact size and kind of what I needed. He showed a work ethic that seems to be rare these days. The rest of the staff were top notch as well.

CHARISA

Jul 7, 2015

The entire sale process was excelllent. Matter of fact, I bought my car and my parents bought one that day too! Fantastic experience with John!

sarahc0208

Jul 6, 2015

I would like to thank Alex Pared for his excellent salesmanship, and customer service before, during & after the purchase of my new Veloster! Great job! Also I would like to make a special thank you to the dealership for contacting my insurance company to ensure my new vehicle was covered, as I was out of town the week after my purchase & completely forgot to call them! So thank you again for going the extra mile!

1111

Jul 2, 2015

Took my Jeep in for oil change and inspection. They had a deal for the oil change and honored a coupon from another dealer. Beautiful customer area. Great dealership.

Lt

Jul 2, 2015

Had a great experience buying a car with Lex Amaro. Never once felt pressured and experienced a genuine sense of willingness and honesty. They even allowed for our own mechanic to check out the car. Highly recommended.

Eric

Jun 29, 2015

Great experience working with Lex Amaro - he was friendly, honest, and helped us quickly find the car we were looking for. First-time purchase from Wisslers - and we would definitely return!

Eric

Jun 29, 2015

Great experience working with Lex Amaro - he was friendly, honest, and helped us quickly find the car we were looking for. First-time purchase from Wisslers - and we would definitely return!

Random7

Jun 17, 2015

Had a great experience purchasing my new car. Salesman was very helpful. Made the buying process very easy. And we're just as eager to get me in my new car as I was.

lkaiser57

Jun 8, 2015

Everything went very smoothly. Ashley was helpful, knowledgeable, and friendly!When we are in need of another vehicle, we will definitely check out Wissler Motors!

Laura527

Jun 6, 2015

I had a great experience buying a used car from Wissler's! They were very hepful, trustworthy, and efficient, which made the whole car buying process very enjoyable for me!

teacher14

Jun 5, 2015

Alex, chris, and all of the staff at Wissler motors was professional, assuring, and patient with me. It was my first time buying a car and they made me feel incredibly comfortable with the whole process even though I was nervous beyond belief! They took time to explain about how the process works to buy your first car and about my different deals they were running and reward programs being offered. I walked out with a car that I love and I know I can trust them with any questions or concerns I have about my bills, service, or my new car. Thank you so much for making this a great experience for me.

nelson, kim123

May 28, 2015

Alex was a very nice gentleman who showed a great interest in the Honda CRV that we are purchasing! He shared that he is still new in the sales business, but showed great interest in our questions and ways to help make this purchase happen. I would recommend Wissler Motors to friends and family and of course I would mention Alex's name.

cooking216

May 26, 2015

Fast, efficient and trustworthy. Buying a used car can be scary, questionable and frustrating. Ashley was very knowledgeable and helpful and put our fears to rest. Very pleased and will definitely purchase again here when needed. Thanks for a fantastic experience.

cooking216

May 26, 2015

Fast, efficient and trustworthy.Buying a used car can be scary, questionable and frustrating.Ashley was very knowledgeable and helpful and put our fears to rest.Very pleased and will definitely purchase again here when needed.Thanks for a fantastic experience.

James S.

May 23, 2015

Searching for a used car can be a very formidable experience; so, we didn't know what to expect after driving for an hour to see the vehicle we were interested in. Our minds were quickly put to ease after arriving at the dealership and meeting Ms. Ashley Joline. Ashley showed us the vehicle and was very knowledgeable about the options that came with the vehicle but at no times did she make us feel inferior in anyway; Ashley also didn't hang all over us while we looked over the vehicle, she gave us our space but was quick to be there when we were looking to have a question answered. Ashley was very professional throughout our car buying experience but she also retained a sensitive and understanding side to the questions we had regarding our finances, which was a big concern for us. The dealership was clean and very presentable and we felt very comfortable being there. We were also happy to know that Wissler Motors is a Motor Trend Certified Dealership which gave us peace of mind that our soon to be new to us vehicle was checked over very thoroughly. We both give Wissler Motors two thumbs up and we would definitely buy another vehicle from Wissler Motors when the time comes. P.S. give Ashley a raise, she's the best!

James S.

May 23, 2015

Searching for a used car can be a very formidable experience; so, we didn't know what to expect after driving for an hour to see the vehicle we were interested in. Our minds were quickly put to ease after arriving at the dealership and meeting Ms. Ashley Joline. Ashley showed us the vehicle and was very knowledgeable about the options that came with the vehicle but at no times did she make us feel inferior in anyway; Ashley also didn't hang all over us while we looked over the vehicle, she gave us our space but was quick to be there when we were looking to have a question answered. Ashley was very professional throughout our car buying experience but she also retained a sensitive and understanding side to the questions we had regarding our finances, which was a big concern for us. The dealership was clean and very presentable and we felt very comfortable being there. We were also happy to know that Wissler Motors is a Motor Trend Certified Dealership which gave us peace of mind that our soon to be new to us vehicle was checked over very thoroughly. We both give Wissler Motors two thumbs up and we would definitely buy another vehicle from Wissler Motors when the time comes.P.S. give Ashley a raise, she's the best!

ford

May 15, 2015

very pleased with the quick, courteous and honest sales service received when we were looking to purchase. There were no high pressure sales as with some dealerships and in the end we found a great vehicle for our families needs.

sandra0211

May 11, 2015

The service team always goes above and beyond to meet my needs and take care of any issues. Thank you and Kudos for making me feel at ease during my visit.

SimplyEd88

May 11, 2015

I am writing on behalf of both myself and my wife since we both are picking up cars later today... a Hyundai Sonata 2.0T and a Hyundai Santa Fe 2.0T. Our salesman, Lex Amaro, is absolutely top notch. I first met him when I stopped in to test drive a car that I saw on CarGurus.com. I turned out to be very lucky that Lex was on duty. He not only walked me through choosing a car for myself, but also suggested another car on the lot for my wife, who was also looking. His professionalism and love for what he does comes through loud and clear. He is incredibly knowledgeable about their cars, but he is also a great person who is clearly honest and down to earth. He definitely breaks the typical negative stereotype for used car salesmen. We trust him completely and we both feel like valued customers and almost like family. Wissler Motors is an amazing family owned 50+ year old dealership with the highest quality standards for their cars and obviously for their staff as well. We will definitely recommend both Lex and the dealership to our friends and we will definitely look forward to buying cars from them in the future! I give them my highest rating... and I am not easy to impress.Lastly, and this might not seem important to many people, but it is to me. They do not "pollute" their cars with a large obnoxious permanent dealer sticker with their name printed larger than the car manufacturer... just a small stylized "W" which looks distinctive. Trust me, I've seen lots of other dealers who are obviously after years of free advertising at your expense. Wissler Motors most just believe that their costumer service and professionalism will bring in customers... and that speaks volumes to me!Ed H. (a very satisfied customer)

Mr. Wheeler

May 6, 2015

Did all negotiations via texting. Accepted my offer with no haggling. Great prices, easy process, and quality vehicles. Thanks John Hiestand and the staff at Wissler Motor.

Mr. Wheeler

May 5, 2015

First time purchasing a vehicle at Wissler Motors. John Hiestand was very helpful and friendly. We pretty much did all the "wheeling and dealing" via text. It was great. They excepted my offer and the transaction went smoothly. I will be checking Wissler first next time I am in the market for a vehicle.

MountJoyCitz.

May 4, 2015

I recently purchased my second vehicle from Wissler Motors. Everyone in the building takes customer service very seriously. They go beyond for my family and I every time my vehicle is being serviced. It is great to know that Wissler is credible, affordable, neighborly and customer orientated. Should be 6 stars.

M. Kern

May 2, 2015

Honest, Dependable and Trustworthy Dealership. Everyone went above and beyond in making sure things were done right and saved me time and money. I will not take my car anywhere else for repairs or regular service maintenance.

Nico655

May 2, 2015

Hans and his technicians were very professional, timely, and communicated well all aspects of our maintenance visit. Thanks for all of your efforts, we were definitely made to feel a priority.Mike

Sheila W

May 1, 2015

We worked with the dealer Lex and he was great. He was super friendly and not pushy at all. He made it feel like we were buying a car from someone we had know for years. I would definitely recommend him as a dealer.

Denise L.

May 1, 2015

Wissler Motors Service Department is a rare breed of service technicians. They treat each person with the utmost respect, kindness and patience. I am taken back by the effort each member of the service department takes to make sure their customers are cared for, are satisfied and walk away knowing the absolute best was done for their vehicle. My experience with the service department is always uplifting and each time I come in, a little more of my faith in service technicians is restored. I trust the recommendations Hans Seidel gives because: 1) he is honest with me, 2) he does not leave me guessing about what repairs are needed or how much they will cost and 3) he allows me the time to think things through as far as what is best for my vehicle and my budget. I, also, appreciate Hans taking the time to make sure I understand all the repairs that were done or needs done in order to keep my vehicle in good running condition.And my latest experience with Wissler Motors' Service Department went above and beyond what I would expect from anyone. Last week, I received the best care for my vehicle and me that I ever received since owning my first car! I was absolutely floored by the service I received!Hans and another gentleman, whose name I did not learn, helped me with an unsettling car issue. Hans and the other gentleman were patient with me as I took up much of their time deciding what to do with my vehicle. They stayed with me longer than I expected anyone would and they made sure I had what I needed in order for me to get through the next few days. It is service like this that lets me know Wissler Motors Service Department truly cares about their customers and their customers' cars. It is more than just business with Wissler Motors, it is building a trusting and relationship with their customers.

dredman

May 1, 2015

Phil has been a great person and has help me so much! Hans Seidel had come very close to ending me dealing with company! Thanks

CarrieKH18

Apr 30, 2015

Recently purchased a beautiful 2005 Ford Escape from Lex. after shopping the entire Lancaster area, I decided to go to Wissler's and I was greeted by Lex who wasn't pushy or persistent at all, which is very refreshing when car shopping. I would recommend Wissler's to anyone looking for a quality car and a good shopping experience.

mimmy

Apr 29, 2015

I immediately felt comfortable with Ashley. She is very down to earth and listened to what I was saying. I described what I wanted and a few days later she called with it. My husband has a strong dislike for 'sales' people in general, but he liked Ashley. She was not at all pushy and willing to tell us that the car wouldn't stay on the lot 'forever' but gave us time to make a decision. The transaction overall was very quick and smooth. When I entered the lot I had no idea I would really be buying a vehicle, but everything just fell in to place. Thanks!

TravisZ

Apr 29, 2015

I have been to Wissler several times for oil changes and each time I was able to be seen at the time I requested. Once, I showed up unannounced due to a miscommunication on my part and I was still able to be seen as a walk-in with very little wait time.For this most recent visit, I dropped my car off at 7:30 AM, filled out some paperwork, and Phil had my courtesy vehicle ready to go with the keys in the ignition, engine running, and the heater on high (it was a chilly morning). I was able to be in, out, and to work without any holdups. Phil gave me a call around 11:00 AM informing me that the many items on my service list had been completed. I was pleasantly surprised at how little time it had taken to repair all of the issues my vehicle had. I stopped back in the office at 4:30 PM and my car was ready to go. I paid the bill, which was also less that I was quoted, and that made the experience even better.What really keeps me coming back to Wissler, however, is the personal touch from the staff. Phil, Hans, and Mike were all extremely cordial and I could tell that they actually cared about making sure their customers are completely satisfied with each and every visit.To top it off, my car is running better than ever. I couldn't be happier. I will always recommend Wissler and continue to bring my car in for all servicing needs. Thanks Wissler!

BearHands

Apr 23, 2015

We have been taking our vehicles to Wissler for several years now. They are trustworthy and honest in their assessments and estimates, thorough with their diagnostics and repairs, and reasonable with their prices. Every team member is friendly and helpful every time we visit. We have son with special needs, and everyone is very patient with us and him. The quality of the work done on our cars is great, and I would recommend Wissler Service to anyone! KEEP UP THE GOOD WORK!

C. Desiderio

Apr 23, 2015

I called ahead for a particular vehicle and spoke with the sales representive Alex Pared. Upon arriving at a designated time Alex was ready to go. He was knowledgable about the vehicle to a great extent. He was understandable about my time and what I wanted. Alex was an overall great representive! However I was surprised at how firm they were on their selling price. Even after the manager Lex Amaro came out they only came down a couple hundred and did not offer any real additional incentive. Unfortunately, I was not able to make a deal and drive a vehicle off their lot. Still I would recommend the dealership for their excellent service.

Focus123

Apr 22, 2015

We had called ahead to ask about a particular car. When we got there, the car had already been pulled up to the front door and was ready for the test drive. Lex was both friendly and courteous and was knowledgeable about the car. We enjoyed getting to know him in addition to finding the car we wanted.

Fahrvergnuegen

Apr 20, 2015

I called in, asked if there was an appointment available for an Inspection and Emissions, they took me in immediately, provided a courtesy vehicle and had finished requested work the same day. Mike and Hans are an awesome team, and the whole place is super friendly. If you truly seek the "Family Experience" that many claim to have, then visit Wissler Motors. They are truly a definition of this term.

Ozzy68

Apr 16, 2015

Second vehicle we have purchased from Wissler, needless to say we will continue to purchase vehicles and have them serviced with you guys, Alex Pared and Chris Conrad were AWESOME.... Jersey boys rock!!!

Family4

Apr 14, 2015

As parents, many of our purchases and decisions are made "with our children present"... Literally. Wissler had a kid friendly attitude, which includes a playroom for kids. Our kids loved it and it provided us the time to talk with Ashley to work through getting a car that fit our family's needs. Ashley understood our situation and worked to find us an awesome APR on our loan. Even better was that we felt no pressure as we were walking through the "looking" phase of our search. We recommend this dealer to anyone looking for a hassle free and satisfying car purchase experience!!

Cerene

Apr 6, 2015

Amazing customer service!!! The Sales Rep "WAS NOT" pushy and allowed the car to sell itself!! They worked very well around my busy schedule and went above and beyond to ensure my happiness!!!!! "I HIGHLY RECOMMEND WISSLER MOTORS!"

bowejc00

Apr 1, 2015

Wissler provides the best car service in Mount Joy. Workmanship, timeliness, and price are second to none. We are definitely coming back for all our car service needs.

tntroberts67

Apr 1, 2015

Service is great....Phil is a prankster ... Asset to the company..nice waiting area. . won't take my car anywhere else. Wissler's is the best.

HappyMom

Mar 30, 2015

I love the child friendly waiting room for their service department! It is loaded with toys, has a baby gate and a giant window that is at child level so the kids can look down in the service area and watch the action!! Everyone we have ever dealt with there has been wonderful, very polite and helpful! The last time we were in, the gentleman at the desk walked us to the waiting area and turned the t.v. on to PBS for my young son. It was very thoughtful! We highly recommend them!

sinkingthom

Mar 19, 2015

I haven't purchased a lot of cars, but this has been my best auto purchase experience to date. This dealership is highly recommended. The sales staff, especially our salesperson Alex and Lex, were very easy to work with and extremely helpful. Thanks for making my few and far between buying experience so positive!

evamarie

Mar 16, 2015

I purchased my used car from Wissler Motors in 2010, and have returned for all service here because of the excellent customer service, quality of work and friendliness of the staff. I am always kept informed of the progress of any work that is being done, and they always have time to answer any questions that I may have. I would definitely recommend the sales and service to other potential customers.

Barry

Mar 13, 2015

As per my survey you can see that my experience was very good. You could tell that customer service is important at Wissler Motors. It seems that you understand what brings customers back, ie. quality work, fair price, and timely service. It was also nice to meet Del Wissler and actually test drive a vehicle while waiting for my vehicle. I like to watch people and it seemed that Wisslers has a good team of people that are interested in serving the customer. Of course I'm making these comments with very little time spent at Wisslers, but it seemed to me that the desk service people were very courteous on the phone and with people bringing their cars in. And just walking around in the show room, the people seemed pleasant to me and each other. Again, little time was spent interacting (a couple hours), but this is what I perceived during that time.

rmlmb

Mar 13, 2015

Whan an over the top experience. From the purchase of my car to the first service everything has been excellent. Chris and Alex - easy to work with no pressure salesmen. I have never had a serivce experience like I have had at Wissler Motors. Email notifications, a link to put the appt in my calendar, a walkthrough around the car. Hans - you rock! And Ted....nobody touches my cars except for Ted. Best bodywork guy (and as far as I am concerned) the ony bodywork guy in Central PA. Good pricing and great value!

SteelCityPA

Mar 10, 2015

Tonight we stopped into Wissler Motors and greeted by Alex. From the time we met until the moment the keys were presented, he was friendly and professional. It was refreshing to see such a young man be such a good salesman, especially for only being a Sales person for 6 months. Alex has a great career ahead of him. We highly recommend Wissler Motors and will definitely send any referral business towards Alex.Chris, the Sales Manager was excellent and assisted with any questions we had that Alex needed help with, plus got the financing that we were looking for with the Avenger.Thanks!Karen Engle / Scott Lithgow

SteveMtJoy

Mar 4, 2015

I have never had a worse experience with a dealership. There were several things wrong with my 2010 Honda Odyssey when I purchased it but didn't realize until about a week later. It was Motor Trend certified but the windshield wipers had huge cracks in them which wouldn't even come close to cleaning the windshield. The tires were unbalanced and the whole van violently shook when driving at highway speeds. Although I purchased an extended warranty, NOTHING was covered. The only thing Wissler would do was give us service reward points. Well, whenever we go to use the points, there are things broken which aren't covered by the points, and I'm convinced they are breaking things so they can charge to repair them. What should be a free service turns into hundreds of dollars. There was a small ding in the windshield which they said they would fix, but never did. Now, with the cold weather, there is a crack the whole way across the windshield and I have to pay to replace it. I would strongly recommend staying away from here.

Philip

Feb 9, 2015

We enjoyed the buying process of our used car. The price was a good value. The staff was friendly. Wissler was very honest and straightforward about pricing. We had the battery die on our purchased vehicle a week after purchase and Wissler happily sent us a check to cover it. Overall great experience.

Mcarrolln

Jan 13, 2015

I have been going to Wisslers for many years. I have always had great service. Everything is explained to me so I can understand the problem. All the employees are friendly when they pass me by in the waiting area. As a non-coffee drinker, I appreciate the Keurig machine so I could have tea.

Barry

Dec 19, 2014

My wife and I were looking for a used 4wd vehicle. We decided to start at Wisslers and thats all the further we needed to go. We met Alex and he helped us through the whole process. He along with Chris made the whole experience worth the stop. Everything was explained clearly and questioned were answered as quickly as possible. Thanks

BradRussell

Dec 17, 2014

My Toyota Echo was totaled by a deer. I looked at quite a few car buying places online for another Toyota totally forgetting that Wissler was right down the street and never came to mind for a few minutes and then I found www.wisslermotorsinc.com (copy and paste into your browser) and then there it was on the front page of their website, my next Toyota and boy was she beautiful to look at. A 2012 Toyota Corolla S!! I drove in on a Sunday and looked her over and she was every bit as good looking as it was online. They have many online tools to choose from like scheduling a test drive and their vehicles are Motor Trend certified along with the Carfax so you can be guaranteed they are up front about each and every car and truck for sale on the lot. Not only are they knowledgeable about what they sell but courteous too (Would you care for something to drink?) Once you step into the showroom they will do everything reasonable in their power to get you setup driving away in your next car or truck. I couldn't believe how easy they made the experience for me. Wissler Motors isn't just caring about selling vehicles THEY are interested in taking care of us, the customer. They worked with me and my down payment and worked at finding me a lender for the balance, even gave me a new license plate for my new car, well it was a Motor Trend certified used car but they treated me as though I was buying new. We took care of the financial stuff, went through all the paperwork, received December's gift of 2 yrs. worth of free oil changes too and I was on my merry way behind the wheel of my next car after just a couple of hours I couldn't believe how relaxed and stress-free I was even joking around with Chris and John. You know how you go to some dealers and feel pressured into hasty decisions or dealers try to steer you away from the cars and trucks you want to see. Don't go anywhere else BUT Wissler Motors in Mount Joy,PA because they make car/truck buying fun and relaxing by taking out the stress of finding mine and your next new/used car or truck. I may have forgotten about them at first BUT I will never forget them the next time I need a new or used car or truck and I hope you also remember Wissley Motors. Heck tell them Russ and his 2012 Toyota Corolla S sent ya. Go see them at Wissler Motors in Mount Joy PA you'll be glad you did.

RussellBrad

Dec 17, 2014

My Toyota Echo was totaled by a deer. I looked at quite a few car buying places online for another Toyota totally forgetting that Wissler was right down the street and never came to mind for a few minutes and then I found www.wisslermotorsinc.com (copy and paste into your browser) and then there it was on the front page of their website, my next Toyota and boy was she beautiful to look at. A 2012 Toyota Corolla S!! I drove in on a Sunday and looked her over and she was every bit as good looking as it was online. They have many online tools to choose from like scheduling a test drive and their vehicles are Motor Trend certified along with the Carfax so you can be guaranteed they are up front about each and every car and truck for sale on the lot. Not only are they knowledgeable about what they sell but courteous too (Would you care for something to drink?) Once you step into the showroom they will do everything reasonable in their power to get you setup driving away in your next car or truck. I couldn't believe how easy they made the experience for me. Wissler Motors isn't just caring about selling vehicles THEY are interested in taking care of us, the customer. They worked with me and my down payment and worked at finding me a lender for the balance, even gave me a new license plate for my new car, well it was a Motor Trend certified used car but they treated me as though I was buying new. We took care of the financial stuff, went through all the paperwork, received December's gift of 2 yrs. worth of free oil changes too and I was on my merry way behind the wheel of my next car after just a couple of hours I couldn't believe how relaxed and stress-free I was even joking around with Chris and John. You know how you go to some dealers and feel pressured into hasty decisions or dealers try to steer you away from the cars and trucks you want to see. Don't go anywhere else BUT Wissler Motors in Mount Joy,PA because they make car/truck buying fun and relaxing by taking out the stress of finding mine and your next new/used car or truck. I may have forgotten about them at first BUT I will never forget them the next time I need a new or used car or truck and I hope you also remember Wissley Motors. Heck tell them Russ and his 2012 Toyota Corolla S sent ya. Go see them at Wissler Motors in Mount Joy PA you'll be glad you did.

djfrazier82

Nov 8, 2014

My wife and I were happy to purchase a much needed '01 Chrysler Town & Country this past Wednesday (we already have 3 girls and a baby on the way). The minivan was at a great price with low mileage and in great condition! I want to thank Alex Pered who continuously stayed in contact with me and did everything he could to help close the deal. He didn't try to upsell us or anything. He was very informative and polite. Also a special thanks to Chris Conrad and Del Wissler for their concern and extending their hands to help us. Great group of guys! GOD Bless!~ Daniel J. Frazier and Family

Joe Maynard

Sep 27, 2014

Title explains it. Chuck Adams was friendly along with everyone else. Listened to any issues I had with the vehicle and tried to resolve them or listed them for future repair. I like the added Easycare items free and discounts with the purchase.

bwright92

Aug 11, 2014

Before going to Wissler's, I went to several dealerships looking for just the right car to fit my needs, with no luck whatsoever. But one day I was driving by and saw a nice 2001 Honda CR-V for $6300, I had been looking for one just like it and had to stop in. I walked in and was greeted warmly at the door, spoke with Lex about the vehicle briefly, and wanted to test drive it. Lex was nice enough to cross the road and pull the car up to the dealership for me, so that I didn't have to dodge traffic to get to it. I was already impressed, as (sadly) the other dealerships I tried out would have never done that. The car was exactly what I'd been looking for, and Lex sat down with me to go over some financing options. I was very comfortable in this dealership, and Lex even offered to grab me something to drink (hospitality is huge at this dealership). We went over some options, and I gave him the go-ahead to run my credit for a loan application. Two days later, I received a callback from Lex, telling me that I was approved and good to go. He went over what I had to bring to the dealer to bring the car home, and I had my new (used) car in under a week. Plain and simple, at other dealerships I felt like the sales team looked at me like I was a walking, talking check book. At Wissler, they treat you like a friend or family member. Also, Chris on the sales team helped finalize my sale, and he was great as well. Very patient and helpful. I have zero complaints about my experience at Wissler. I will be going back when my girlfriend is in need of a new car, and I would definitely recommend Wissler to anyone!

dolfingrl77

Jul 29, 2014

Lex was very helpful. He listened to what I needed/wanted. Both Lex and Chris worked together to get the payment that I wanted. It was a great experience! Will go back for future purchases and I will be recommending them to others.

gatsby581

Jul 23, 2014

Bought a 2011 Kia from Chuck Adams last month. Great experience with pleasant negotiations , Nice vehicle with lots of factory warranty. Thanks Chuck and I found a Miata

jharenza

Jul 22, 2014

Bought a 2011 Kia from Chuck Adams last month. Great experience with pleasant negotiations , Nice vehicle with lots of factory warranty. Thanks Chuck and I found a Miata

jim.krall.3

Jun 29, 2014

We arrived at Wissler Motors as a walkin and left an hour later with a 2010 Prius in excellent condition. Lex answered all of our questions and gave us a great rundown on the Prius. There was no pressure and we were allowed an unacccompanied test drive. The mileage on the car was higher than I wanted, but the condition and the detailing made it seem like a barely used car. Though we hope we don't need to use the warranty, it is better than what most dealers offer.

Ko Molenaar

Jun 24, 2014

Pleasant experience I did buy a low mileage Honda CRV this month, and experienced a very nice staff, that worked professionally. The car is great, the price was right, Both Chris and Julia were great and went out of their way to make this process easy and pleasant Ko Molenaar

KoMolenaar

Jun 24, 2014

I did buy a low mileage Honda CRV this month, and experienced a very nice staff, that worked professionally.The car is great, the price was right, Both Chris and Julia were great and went out of their way to make this process easy and pleasantKo Molenaar

chawbaker

Jun 2, 2014

I rated Lex Amaro and Wissler Motors highly because I felt I was dealt with honestly and fairly. Lex did not try to sell me a car. He tried to answer my questions and help me find something that suited my needs. There was no emotional push, there was no high pressure sales, there was no hiding of fees and other charges. He was my friend as well as a representative of Wissler Motors and he filled both roles well. I felt the price on my vehicle was reasonable and I appreciated the way the sales manager (Chris Conrad) justified his pricing and was willing to share his information with me. Again, I didn't feel like anything was being hidden from me. Everyone was upfront and honest about the value of the vehicle, the value of my potential trade, and the needs of the dealership. Did I pay more for my vehicle by purchasing it from Wissler Motors than I would have if I had bought it from a private seller? Yes. But, I gained the assurance that the vehicle was reviewed by the shop at the dealership and everything was/is in fine working order. They even replaced a control arm bushing that I was not aware was in need of being replaced and they do so at their own expense.I would recommend Wissler Motors and Lex Amaro to anyone.

Chris Hawbaker

May 30, 2014

I rated Lex Amaro and Wissler Motors highly because I felt I was dealt with honestly and fairly. Lex did not try to sell me a car. He tried to answer my questions and help me find something that suited my needs. There was no emotional push, there was no high pressure sales, there was no hiding of fees and other charges. He was my friend as well as a representative of Wissler Motors and he filled both roles well. I felt the price on my vehicle was reasonable and I appreciated the way the sales manager (Chris Conrad) justified his pricing and was willing to share his information with me. Again, I didn't feel like anything was being hidden from me. Everyone was upfront and honest about the value of the vehicle, the value of my potential trade, and the needs of the dealership. Did I pay more for my vehicle by purchasing it from Wissler Motors than I would have if I had bought it from a private seller? Yes. But, I gained the assurance that the vehicle was reviewed by the shop at the dealership and everything was/is in fine working order. They even replaced a control arm bushing that I was not aware was in need of being replaced and they do so at their own expense. I would recommend Wissler Motors and Lex Amaro to anyone.

colemanjoshkate

May 27, 2014

I used to say that I would rather go to the dentist than go car shopping but my experience with John Heistand at Wissler Motors was really a pleasure. John was thoughtful and patient with our family of six as we took our test drive and followed through with knowledgeable answers to all of our questions. His previous experience in the repair shop proved to be a valuable asset and i felt like i was getting honest and straightforward customer service. I would definitely recommend Wissler Motors based on our recent car buying experience. Josh C.

Moooovalley

May 13, 2014

From the first minute to the last, We were treated with respect and honesty. Lex was our initial salesman, and became ill, before sale was complete. However, the rest of the team picked up the ball and knew exactly what was going on with my van. I can not say enough about how wonderful they all were, not pushy, or disrespectful in any way. I would and have recommended them, and will continue to do so. Thank you, love my van.

Moooovalley

May 12, 2014

Got the Royal treatment From the first minute to the last, We were treated with respect and honesty. Lex was our initial salesman, and became ill, before sale was complete. However, the rest of the team picked up the ball and knew exactly what was going on with my van. I can not say enough about how wonderful they all were, not pushy, or disrespectful in any way. I would and have recommended them, and will continue to do so. Thank you, love my van.

ARAllen

Apr 25, 2014

Great customer service and vehicles. They have a great dealership that is very friendly, neat, and respectable. I would greatly recommend this dealership for any of your car needs. The sales team is great with working out a price and payment that you can afford, as well as making sure the vehicle fits your expectations and if it doesn't they will make any effort necessary to have your satisfaction.

fluteprofm

Apr 23, 2014

Very nice car selection and prices are reasonable. I was not pressured as soon as I walked on the lot, which I appreciated. A bonus for me was that they worked with my credit union for the financing, which made the process smoother. I would recommend this dealer to others without hesitation.

Auction1985

Apr 21, 2014

After seeing the truck on Wissler's lot the weekend before while visiting family I made arrangements to drive down the next Friday after work, ( 145 miles) to buy the truck. I looked everywhere and could not beat the deal they were asking for the vehicle. I arrived and they stayed open for more than 1/2 hour past closing time to make the transaction. I would recommend them to anyone. The only regret I have is I live to far away to take advantage of the free car washes anytime they offer if you buy a vehicle from them. Great staff,Tim MaddenLake Ariel, PA

UncleBob

Apr 19, 2014

We required many particular things in an automobile, and Wisslers got us exactly what we needed and wanted. They were very patient with us and persistent for us as we dealt with them for nearly four months until they got us the perfect vehicle for us.

BobLongenecker

Apr 19, 2014

We required many particular things in an automobile, and Wisslers got us exactly what we needed and wanted. They were very patient with us and persistent for us as we dealt with them for nearly four months until they got us the perfect vehicle for us.

lhiestand

Apr 8, 2014

I would recommend Wissler Motors to family, friends and coworkers. I have been going to Wisslers for over 20 years. My experence is alway good. Wissler Motors has friendly professionals who's goal is to serve you not just sale you a car. I had a great experence working with my sales rep. John Hiestand. He helped me chose a car I love that meets my needs. The show appreciation for my business and that keeps me comming back.

aks5083

Apr 7, 2014

Chuck was absolutely wonderful to work with. He was friendly, knowledgable, and really took the time to ensure that I understood everything and was happy with my purchase. There were a few minor things wrong with the vehicle that I purchased and Chuck and the service team were extremely prompt in correcting the issues and informing me of their rectification. I purchased a great car for a great price and would recommend this delearship and Chuck to anyone looking to purchase a vehicle!

angepang3

Apr 6, 2014

Where to begin, my experience at wissler motors was more than fantastic. Its where i purchased my first car!! Julia was the sales rep that helped me the first time i came, She so sweet and nice to my mother and I. She answered all of my questions i had concerning the car to the best of her abilities. When she took us to the car it was like a brand new! Inside and out the car was in perfect condition and very clean. My overall experience there was just wonderful. The staff was so nice and friendly, each and every one of them. I would definitely recommend whoever is looking for a used car go to them. They will truly try to help you out to the best of their abilities.

law625

Apr 3, 2014

I had a wonderful experience! All the staff were friendly and welcoming, even ones that we did not work directly with. John and Chris were very helpful and worked with my family to find the right car for us. Unlike other dealerships, I did not feel like I was being pressured into purchasing a vehicle which made the car search a more enjoyable experience for me. Even after purchasing the car both Chris and John followed up to make sure that we were happy with the vehicle and to see if we had any questions. Great customer service! I highly recommend Wissler Motors and will use them again in the future.

BeatenDown

Mar 26, 2014

I tried to respond to my original post, but could not. I recently traded in my 2003 Chevy Silverado 1500 that I originally purchased (with many problems) at Wissler Motors. Not getting into the many problems it did have during the time I owned the vehicle, one thing stood out recently. I am adamant about checking for and reading Carfax's and the like. I never read anywhere that the truck had any accidents or damage. When I traded in the truck, I found that the truck was wrecked with front center damage in Marietta during the late summer (Sept. I think) before I bought it in June of the following year. With the many problems I had with the transfer case, the rear differential, the 4WD, and the fact that the front bumper never looked right (they would have fixed it for me for about $200!), I am frustrated that this was not disclosed to me, even though I asked about prior damaged and would have insisted on a Vehicle History Report. So glad I am rid of this truck that brought nothing but costly problems. I now have a great truck that WILL last me for many years to come. I will never patronize Wissler Motors or any of their other affiliates, including Susquehanna Dodge. I like dealing with honest, respectful, courteous people. I found that elsewhere. So glad I did! It was definitely not present at Wissler Motors.

Asf001

Mar 21, 2014

Great experience staff was friendly and knowledgeable and price was the best we could find anywhere in the area. We would definitely recommend this dealership.

KMarie

Mar 17, 2014

I love my Jeep! Julia was so great from my initial contact via email all the way through the end of the sale. She answered all my questions, and if she didn't know the answer, she went and found it for me. Everyone I came in contact with at the dealership was very helpful and I even met the owner, who was genuine and friendly. I was even given a tour of the facility and provided a beverage. Top Notch service. I definitely plan on letting Wissler Motors take care of my Jeep with future service needs, and future purchases.

faithnfreedom

Mar 17, 2014

I love my Jeep! Julia was so great from my initial contact via email all the way through the end of the sale. She answered all my questions, and if she didn't know the answer, she went and found it for me. Everyone I came in contact with at the dealership was very helpful and I even met the owner, who was genuine and friendly. I was even given a tour of the facility and provided a beverage. Top Notch service. I definitely plan on letting Wissler Motors take care of my Jeep with future service needs, and future purchases.

kimbersg

Mar 14, 2014

From initial contact, Lex was friendly, informative, very helpful and went out of his way to accomodate my individual needs. I feel my Jeep was reasonably priced and in great condition. I had a wonderful experience. Everyone I encountered was great!

viergutzca

Mar 14, 2014

Oil changes don't usually involve a lot, yet they washed the car afterwards and answered patiently a few questions I had regarding the tires, etc. A pleasant hour that seemed to go much faster than they initially stated it would take (yes, it was under an hour).

ahornberger

Mar 1, 2014

Lex and crew were extremely pleasant, helpful and accommodating. I hate car shopping and buying but they made it a good experience. Thanks Lex and Wissler!

Tofre411

Mar 1, 2014

From the first phone call until the close of me car purchase, I was treated like family. Lex was always kind, respectful, and approachable! This was by far the best car buying experience that I have had. Though I had a nearly two hour drive to get to the dealership, I will return for any of my future car buying needs. Thank you Wissler motors!-Tom F.

portsum21

Feb 26, 2014

No hassel deal. Chuck was very friendly and did not hurry us at all.My son, and brother-in-law both purchased cars from Wissler, and were very satisfied. I feel secure dealing with Wisslers.

shariwallace214

Feb 22, 2014

The sales persons were wonderful in helping me choose a good quality used vehicle. One even went out of their way to test the back seat for me, as my son is a tall person, even on a cold snowy day. I would definitely go back and buy another vehicle from them. I will also recommend family and friends to check them out also!!

akoser

Feb 9, 2014

Very good overall buying experience. Lex was very pleasant to work with and helped us get the best financing deal available. From my initial visit to the time I picked up my vehicle was only 24 hours!

Mpotter01

Feb 2, 2014

Our entire experience was enjoyable. Lex is friendly, knowledgable and honest. At no time did we feel pressure to buy a car and we were provided with every bit of information we could ask for. The entire team displayed a transparency that made buying a used car much less stressful. Highly recommended.

sandra0211

Jan 31, 2014

If you are serious about purchasing a car and want a hassle free environment, then Wissler Motors is your place! They have quality cars at reasonable prices. Their staff is exceptional. They make you feel like part of the family and work diligently to ensure your satisfaction with your purchase. I personally worked with Julia and she was great! She is courteous, easy to talk to and very professional. She made me feel comfortable, non-pressured and confident I made the right choice. Thank you again Wissler family for assisting me on my purchase; I am very happy with my Toyota!

leonardhoffer

Jan 26, 2014

My family has been using Wissler Motors for nearly 28 years. Over those years we have used the service center, sales, and even the body shop. Our first vehicle that we purchased from Wissler Motors was a new 1988 Eagle Premier. The Premier was traded in for a new 1996 Jeep Grand Cherokee. A used 1997 Honda Accord was purchased in December 1998 with 14,000 miles on it. The 1996 Jeep was traded in around 100,000 miles for another new 2004 Grand Cherokee. My wife is still driving this vehicle. The 1997 Honda Accord was just traded in last year, (2013), for a used 2008 Honda Accord, which only had 7,200 miles on it. Also in 2013, I purchased a used 2005 Ram 3500. My oldest son has purchased two vehicles from Wissler's, including a VW and a Chevrolet, which he is currently driving. My youngest son is still driving a 1998 Honda Accord, which was purchased from Wissler's. As you can see we have purchased all of our transportation needs from Wissler's and will continue. Thanks Wissler family and all the employees.

MAK1334

Jan 25, 2014

From the moment I stepped in the door, Lex was so friendly and helpful. He answered many questions that I had about purchasing a Chrysler Town and County Van. He made everything clear with my trade in and went over all the details about the van. Any questions that I had and left messages for him he returned promptly. Since this was my first experience purchasing a vehicle without my husband along, I felt that I was very well taken care of. I will recommend this Dealership and Lex to friends and family.

John

Jan 5, 2014

Dealing with Julia was great. She is friendly and knowledgable. If she didn't have an answer she admitted this and went to a source who would have the answer. Dealing with a Christian sales rep is enjoyable and we appreciate the testimony of Wissler itself. We keep coming back because of the fine quality and service. We drive three hours to deal with Wissler Motors, so that in itself should say somthing for the quality and great service we are depending on finding.

SarahCePr4

Dec 3, 2013

I was VERY impressed with Julia. She was friendly and customer oriented. She was able to answer all of my questions and if she couldn't, she found someone who could. The night I went to pick up my car, Julia had all the paper work ready to sign. This made the signing process move efficiently and quickly. Overall, I was impressed with Julia and Wissler Motors. The free car washes don't hurt either!

Sarah C

Nov 20, 2013

I was very impressed with Julia's customer service. She was very friendly and approachable. She was able to answer all of my questions and quick to find out answers.

kermu771

Nov 14, 2013

Nick was difficult to work with. He seems dishonest and I would not trust a dealership that has him as an employee. Totally rude and not truthful.

SNeff

Oct 8, 2013

I had a wonderful experience with Julia Barge. She was very helpful and so pleasant. She made buying a vehicle easy and I was so relaxed with her. She wasn't a pushy sales person that you don't want to be bothered by. Julia was persistent enough with good information and a great smile, which is a plus. With her people skills and her great qualities I think she could sell anyone a vehicle. Thank you to all the staff that also helped with my purchase.

KimABowman

Sep 30, 2013

Nick was awesome. When when I got there he already have the car waiting for me to test drive.he allowed me to test drive separate cars. Never once did he pressure me. The entire staff was very friendly and knowledgeable. They really worked with me so that I was able to get my drwam car. I recommend them to everyone.

Mary Beth Kreller

Sep 28, 2013

This dealership is awesome! Excellent level of customer service. I was treated like family that is important to me.

cegreiner

Sep 23, 2013

Lex Amaro responded to an inquiry I made online offering his assistance. I set up an appointmet to test drive a 2009 Toyota Venza. I had never done business with Wissler Motors but knew some people who had a good experience in the past. Lex was very friendly and knowledgeable, and I did not feel pressured in any manner. I have purchased many cars over the past 50 years and this experience was the first time I did not have to haggle over the deal. I felt Wissler offers high quality vehicles for a very reasonable price along with a fair offer for my trade and included a warranty and other valuable services with the purchase. This was a Motor Trend Certified vehicle which enhanced its value to me. With two years of free oil changes, I am looking forward to experiencing Wissler's service department first hand. Thank You Lex for my most pleasant vehicle purchase ever. CGreiner

1976mike

Sep 12, 2013

Buying a car here was very easy. They sell Motor Trend Certified cars, meaning the used cars are checked out extremely well. They have the best prices around, I looked in a 100 mile area. I was very pleased with the help I got, ( and am still getting ) from Chuck Adams. Look into all the advantages of buying a Motor Trend Certified car, it is well worth it. If you like great people and low prices, be sure to buy from WISSLER Motors!

Eegruber

Aug 31, 2013

I recently purchased a Jeep Compass from Wissler Motors. The whole experience was great from the moment my boyfriend and I stepped onto the lot! Lex came out to greet us right away and find out what I was looking for. He offered us something to drink before we took the Compass out for a test drive. After the test drive we went into his office where we filled out some paperwork and Lex explained everything and answered any questions we had. Through the whole process of purchasing Lex was helpful and very friendly. This is not the first vehicle I have bought from Wisslers and it won't be the last one. I am a repeat customer and Lex made the experience just as good as my first car buying experience with Wisslers. I would recommend Wisslers to anyone!

genemurphy771

Aug 27, 2013

Lex was very friendly and helpful without being pushy. He answered questions and demonstrated various features of the Ford Fusion I purchased. I spoke to several folks while at the dealership and all seemed genuinely concerned in meeting my expectations and making me feel like part of the Wissler family.

mikekoser

Aug 27, 2013

I appreciated the down-to-earth attitude that Nick exhibited. I asked them to replace the front tires, and reduce the price (which we negotiated), and the overall experience was positive. No one likes ca shopping, but these guys made it pretty painless.

dlandis

Aug 23, 2013

First impression is a very clean and attractive facility. Very friendly, patient and courteous staff. All of my questions were answered, and the staff went above and beyond to see that I found a vehicle that was a great fit for me. I stopped in at the service desk with a question about my key fob, and was promptly helped at NO CHARGE!! Justin and Chuck were great to work with...never pushy, but always willing to help. GREAT Dealership!! Excellent service! Will definitely return when I'm in the market for a quality vehicle.

Drew H

Jul 25, 2013

Great experience, very friendly vehicle, traded in a vehicle and purchase a new one very happy with overall experience

Amwilhite

Jul 20, 2013

Excellent customer service. Wasnt overwhelmed when "just looking." Not pushy at all like other car dealers I considered and were willing to go out of the way for me and my family. Kept me updated with all sales and treated me very well and like a friend, especially since I was a first time buyer. Excellent excellent excellent. 10/10

ECKK

Jul 8, 2013

Lex was very informative and helpful from the very beginning. I knew exactly what I wanted, but none of the cars seemed to fit for me. He called me the very next day with a car that just came in and it suited me perfectly. I was thrilled and instantly went to test drive it. He was very helpful in getting all the paperwork done very quickly so I could have the car as soon as possible. My overall experience with Lex was wonderful. I will definitely recommend going to Wissler's to my friends and family. Wissler's is very lucky to have Lex as an employee. Thanks again Lex. :)Kristin Eck

Nancy17512

Jul 2, 2013

It was a pleasure doing business with Lex. Purchased a used Jeep product from this dealership. Lex was very informative and paid attention to my needs. I would strongly recommend Lex and this dealership for anyone in the market for an automobile.

Kevin in PA

Jun 18, 2013

Had a great experience at Wissler, although I did not buy the car I test drove. Price was to high and I really was looking for the Honda Civi EX Coupe w/manual transmission as apposed to the Si model offered. I would recommend this dealer to my friends.

Chris

Jun 12, 2013

Very helpful staff and good to work with...............

William M.

Jun 8, 2013

I had an extremely positive and satisfied experience with Wissler Motors, Inc. Their website gave me all of the information I needed. I was very impressed with Lex Amaro and his team. They were both professional and personal. I am a satisfied customer and I would recommend them to anyone.

joycemil7

May 22, 2013

I contacted Wissler, after finding a vehicle I was interested in, on AutoTraders.com. Bryan responded right away; we set up an appointment for the following evening, to look at the Jeep. Took a test drive; reviewed numbers; and decided to purchase the vehicle. Bryan was very helpful; a pleasure to work with. Transaction went very well, in spite of the fact that we live in a different state than PA. This required just a bit more "red tape". All went well, however. I have already mentioned Wissler, and particularly Bryan, to a few friends & family.

rdief

May 7, 2013

These guys make me feel like they appreciate my business. Jason even sent me photo of the issue so I could see the problem to save the time of going back. They have always been honest and up front and there is never a surprise when I get the bill. I've used other service shops and regret not going to Wissler's every time. Once you go there you will never go anywhere else.

Mike

May 6, 2013

Thank you Justin and Adam so much for your help with the purchase of the Avenger. We are so excited to own the vehicle. Thanks again, The Wolfords

budtyser1

May 6, 2013

I did a lot of shopping around before visiting Wissler Motors. They were hands down the best dealership I've worked with. Friendly staff, very reasonable trade-in offers, and a great maintenance package that was included in the purchase.

AprylHoward

Apr 23, 2013

Lex was easy to work with and could not have been nicer. He took very good care of us and I have shared my experience with everyone. If we are ever in the market to buy another vehicle. We will start at Wissler Motors before going anywhere else. Thank you Lex for everything. We love our new car.

ronmccoury

Apr 23, 2013

NICE PLACE TO DO BUSINESS THE PEOPLE ARE VERY NICE FRIENDLY FOLKS. SERVICE DOES A GOOD JOB AND TECHS ALL SEEM TO BE WELL TRAINED AND CAREFUL WITH YOUR CAR. WILL BE BACK AGAIN

davecas

Apr 9, 2013

Some months ago, my wife and I came in to see about a used car. That was the lst time we met Bryan. We sat down and discussed what it was we were looking for. Bryan never forgot about us. We got phone calls from him in regards to vehicles that came in and we finally found the car we were looking for and we are now the proud owner of a Jeep. Bryan NEVER pushed us, was always courteous and his integrity impressed us. He was also polite and ALWAYS had a smile for us, even when we said no to a certain vehicle. Of all the cars we have bought in the past, this was the best, as far as their being no pressure at all from Bryan. I would recommend anyone who is looking for a vehicle, try Bryan, you will not be disappointed. If we ever need another car, the first place and the first person I talk to will be Wissler and Bryan. Thanks for a great experience. :)

Cwalker27

Apr 6, 2013

Very friendly service and the cheapest and best oil change around

lifeline1

Mar 19, 2013

Chuck answered all our questions and was very friendly. Chuck looked out for interest and was very helpful in the process. I recommend Wisslers to anyone.

BSDC3

Feb 27, 2013

Great place,great service,and great prices. What more could you want! Very nice play area for our children. Thanks again. We will be back and keep up the good work.

evamarie

Feb 21, 2013

I bought my car at Wissler's about two years ago, and have all the inspections and service done here. The staff are all very efficient, and always friendly and courteous. I would highly recommend them for sales and service.

BSDC3

Feb 19, 2013

It's nice to go to a dealership and know that the people behind the counter are doing what's best for YOU! Thanks service team! We will be back to see you again.BSD.

DonaldPayne

Feb 18, 2013

Well when we pulled into Wisslers on a cold and windy night, a young man greeted us. It was Lex. He asked how we were doing, invited us into the dealership, to his desk and wanted to know what we were looking for. He said he would look, he did and found a vehicle that we took for a test drive. They put it through their tests and it failed, so Lex looked for another. He found a nice Chevy Colorado for us and we drove off the lot on the 24 th of December in our pickup, and have enjoyed it since. I would recommend Lex to anyone if you are looking for a new or used vehicle. Thanks Don and Joy.

tracy.wingenroth

Jan 16, 2013

I recently purchased my second vehicle through Wissler. I have been very satisfied with car buying experience and work of the service department! Two thumbs up!!

Jeff

Jan 3, 2013

Found a great Outlander and a good deal, and they guys at Wissler's made the transaction very easy. They answered all of my questions and followed up with emails promptly. Bryan Hege worked with me on my trade-in and with some minor repairs the auto needed. He was informative about warranty info and available options. Still pleased with the vehicle and and having it serviced at their dealership.

ToddExp

Dec 27, 2012

It's all about customer service! I was in a bind and needed to buy another vehicle. The questions were Where, What , and How Much! What was an Explorer and Wissler's had a 2008 with low mileage on the lot. I can't rate too high on this one because it was just as likely that they wouldn't have such a vehicle so a bit of luck was involved. I can;t hold that against them so a 4 out of 5 is awarded. How much was a factor but given my bind, I could not afford to spend days shopping around. I paid their price at the time and have since (either because I was glutting for punishment or I was just curious) starting comparative shopping after-the-fact. What I am finding is that the price I paid was very reasonable. The true measure of this will be in the future as the mileage pours on. Where was answered by a random scan of vehicles for sale on cars.com website. I did a quick check on this business and found nothing negative so I went to look at the vehicle. What did I find??? JACKPOT! What a great group of guys! Bryan and Adam were extremely accommodating. How? Long story short involved me driving a loaner vehicle to Lititz with Bryan driving the 2008 Explorer in a snowstorm passing accidents and not without related detours only to have to drive Bryan back to Mt. Joy in my new vehicle. How's that for Customer Service??? I wonder....if they did this for me for the sale of a used vehicle, what would they do if I was buying new??? Nevermind...intended to be rhetorical in nature! Thanks for the extra effort guys. You guys made an otherwise miserable situation bearable!

tma00

Dec 27, 2012

It's all about customer service! I was in a bind and needed to buy another vehicle. The questions were Where, What , and How Much! What was an Explorer and Wissler's had a 2008 with low mileage on the lot. I can't rate too high on this one because it was just as likely that they wouldn't have such a vehicle so a bit of luck was involved. I can;t hold that against them so a 4 out of 5 is awarded. How much was a factor but given my bind, I could not afford to spend days shopping around. I paid their price at the time and have since (either because I was glutting for punishment or I was just curious) starting comparative shopping after-the-fact. What I am finding is that the price I paid was very reasonable. The true measure of this will be in the future as the mileage pours on. Where was answered by a random scan of vehicles for sale on cars.com website. I did a quick check on this business and found nothing negative so I went to look at the vehicle. What did I find??? JACKPOT! What a great group of guys! Bryan and Adam were extremely accommodating. How? Long story short involved me driving a loaner vehicle to Lititz with Bryan driving the 2008 Explorer in a snowstorm passing accidents and not without related detours only to have to drive Bryan back to Mt. Joy in my new vehicle. How's that for Customer Service??? I wonder....if they did this for me for the sale of a used vehicle, what would they do if I was buying new??? Nevermind...intended to be rhetorical in nature! Thanks for the extra effort guys. You guys made an otherwise miserable situation bearable!

johndorfler

Dec 20, 2012

Appointment made for oil change and tire rotation. While on site, my wife inquired of the staff if anything could be done to eliminate a severe scratch on the side of the vehicle as I was told by another dealer that the entire rear panel had to be painted at a cost of $500.00. The body shop technician investigated, "performed his magic" and for less than the cost of a lunch in NYC made the car look brand new. Both my wife and I were extremely impressed. No sign of the scratch. We also had an inspection and emissions completed and the bill for all work was less than $100.00. Hats off to all.

rickdanielowski

Dec 20, 2012

Best dealership I've ever worked with. Very thorough and detailed, upfront in disclosing everything about the vehicle. Wasn't aware of Motor Trend certfication previously, but seems like a legitimate benefit. Chuck and Adam were helpful without being pushy, and for a family owned dealership (big plus) it did not lack in resources. Bought 2 days ago and have already recommended.

Lola2k12

Nov 13, 2012

The Sales Department:In February 2012 my husband purchased a 2007 Dodge Durango for me from Wissler Motors. Originally, the transaction was easy and completed within two days. We called and expressed interest; David Diehl pulled his credit at our request and asked where we wanted payments to be. My husband chose a payment, went in and we were able to drive off the lot same day. It was a pleasant experience and we agreed that we would be back in the summer when I was going to purchase a car.The Durango always ran a little loud, however my husband claimed that David told him that was because it was a powerful engine. That aside, in July or August, I noticed that the 2008 Pontiac G6 we had traded in was still available and debated buying it back for my husband. I spoke with a very friendly salesman whose name I cannot remember and told him I would set up a time to come in when my three children had childcare so we could expedite the process. When they fell ill, I decided the best thing to do was to go about it the same way that my husband did, and called in to provide my information and obtain a credit pull so we could ensure a smooth transaction before driving all the way out there. The gentleman I was working with was not in and I spoke with a different person (sounded a bit older) who informed me that they do not do that, and if they were to do that a $500 deposit would be needed as that is their policy. I told the man that was not the case and those we in fact purchased a car that very way a few months earlier. He refused and I decided to go with Kia Motors and purchased a different vehicle. With Wissler, some sales people are fabulous (I do wish I could remember that gentlemans name so that I could recommend him) and some people are not (David, and whoever told me that they did not do prequalifications without a deposit). The Service DepartmentAround that time, the noise in the Durango picked up a little and we took it in to Pep boys, who found nothing wrong with it. By November, the vehicle was running so loud that it was impossible to even turn on the radio without hearing the rumbling. We then took the car to Meineke, and they stated it was a transmission problem since it started slipping into neutral. We had not owned the car long enough to have such a major issue, so I was very much annoyed at both the idea that it needed a costly repair so soon and that no one knew what it was until then. I took it to Jims Transmission and Engine for a second opinion and was quoted six thousand dollars!!!! Again, having only had the car for about ten months I was livid. I called in to Wissler Motors, requested warranty information as my husband stated that David told him it had a year warranty, and was told that could not have been the case and that it was a six month warranty. So the vehicle had a major issue one month out of warranty! My husband was 99% positive that he was told a year and they were 100% positive that he was told six months, so I prepared to pay a few thousand dollars and left this negative review as I did not see how this newer vehicle could have such an issue so soon after purchase.After reviewing the company here, Wissler Motors did contact me and I brought the vehicle in to Jay in the service department. He was very helpful and took the vehicle on a test drive with me in it. He immediately noted the sound and initially suspected that it was the transmission as did the other two shops. He went out of his way to arrange a loaner vehicle for us, and even swapped it when our car seat would not fit in it. The same day he called me back with great news, it was not the transmission or the engine as I was previously told; it was simply worn out wheel bearings that were causing all of the noise and issues. He then gave me a quote of $751 and I was relieved that it turned out to not be something major. I told my husband, who then called back and said he would bring Duralast bearings as they are significantly cheaper and still carry the same warranty, and the service department agreed they would place them instead, saving me almost $300 in costs. I was very happy with the ultimate outcome and resolution and even called back to have the vehicle inspected while it was there. The service department is impressive and helpful. They were able to take a livid soccer mom and turn her into a satisfied customer.MiscellaneousMy only other issue was in looking at the response sheet to my initial complaint, there were a few inaccuracies. It stated At the time of delivery Laura signed 3 separate documents acknowledging the 6/7500 warranty and electing not to purchase any warranty, aside from the fact that my name is NOT Laura, I was a little annoyed that they did not check to see that I never signed anything on the car as I did not purchase it, my husband did, which is why I called to verify the warranty information. It made me a little nervous as to how thoroughly the complaint was investigated if they did not know who purchased it. I did not know what he signed and that is why I called for clarification. However Jays excellent customer service made up for any uneasy feeling I had from the official response sheet. ResolutionUltimately, their service department did provide great customer service in resolving this issue and though I personally will not be purchasing another vehicle from them, my husbands quick and seamless purchase in February leaves him open to going back there in the future if they are open to it. This time however, he WILL absolutely purchase an extended warranty so as not to run into this type of problem/scare again. It may also be worth our while to make the trip to Wissler for serving all of our vehicles as they were the only company out of four total that were able to find and correct the problem with our Durango. Kudos for that! We were literally inches from having to back out of a home purchase to pay for a transmission that we did not need, and Wissler saved us from that. My apologies for the length of the review, as we have dealt with both sides of the company, sales and service I wanted to provide as thorough of a review as possible.

sosolee

Nov 12, 2012

Wissler was very friendly....professional and understanding of what customer needs. My business felt wanted and valued prior to walking in. I was very satisfied with my practically new vehicle.

quinsyd

Oct 3, 2012

This was, by far, the best car buying experience we have had. Highly recommend this dealership. Lex was an incredibly honest and attentive sales rep and will work with again if we have an opportunity. The entire sales team went out of their way to help us find what we needed at the price we wanted. You will not find a better deal anywhere else if you are looking for a high quality used car. The service dept sounds great and we will be using it. THANK YOU

Spang46

Sep 26, 2012

Working with Bryan, Adam and James was great! They were not pushy at all and worked with me to make me completely comfortable with the entire process. I would recommend Wissler, especially the guys mentioned above, to all of my friends and family and will be back in the future when in need of a new automobile. Thanks guys!!!

Keith

Sep 22, 2012

I went to Wissler motors and ended up purchasing a vehicle. The sales rep Jon Campbell was great. He was able to answer my questions and get the right vehicle. The financing was handled right through the dealership. And I have since been back for service and parts for all my vehicles. I highly recommend Wissler Motors!

Bshade

Sep 21, 2012

I had bought a used car from Wissler Motors when I was looking for something fun and interesting. Jon Campbell the salesman was very cooperative and informative. He worked with me on my price and and what I needed to buy this car. The dealership was very nice, clean and accommodating. Upon delivery of the car I was impressed with the whole process and will gladly go back to Wissler Motors again when I am looking for another great car at a great experience. I have sent many of my friends to them as well as sent family members. Thank you for your great customer service.

Gene W

Sep 21, 2012

I was treated very well, the service at time of purchase was great. And I've been back to the dealership a few times for service and have been greated with coffee and good conversation! Highly recomended.

rschmidt4233

Sep 18, 2012

lex was a super nice guy. very friendly and great to deal with. i would highly recommend anyone to go buy a car from him. all the staff was great.

Avraut

Sep 17, 2012

John Campbell and the Wissler sales staff were extremely knowledgeable of the Jeep Grand Cherokee. They were professional and allowed us the time that we needed to make an informed decision. They were not pushy and went out of their way to find the vehicle we were looking for and through the whole process communicated with us on a regular basis.

Fancy and frugal

Sep 16, 2012

The attention and thoughtful service I received was the best i have ever experienced. Living in an era when customer service seems non-existent, Bryan 's attention to detail was unsurpassed. He helped me find the perfect car for my needs and wants! I appreciated his knowledge about cars . He went over and above my expectations and made sure everything was done to my satisfaction and on time! I love my car!!!!

Fiesta fashionista

Sep 15, 2012

Wissler made buying my car very easy and provided great customer service.

Satisfied Customer

Sep 15, 2012

We were very pleased with our experience at Wissler Motors. They had a nice selection of used trucks for us to choose from. Our salesperson, Bryan Hege, was extremely helpful. He put us at ease and found us a truck that met all our needs.

Eddy_vee

Sep 15, 2012

Lex was friendly and nice and not too pushy into getting something i did not want, but helped us get the car we did want with no hassle. Also the price and overall experience was great. Will highly recommend this dealership to others. Thanks again for everything.

elisabeth

Sep 14, 2012

we had specific requests we were looking for and Bryan Hege was very helpful in finding a vehicle that meets our needs. he went above and beyond to find us exactly what we were looking for! everyone at wissler was wonderful to work with! by far our best car buying experience.

ruth.moase

Sep 14, 2012

We were not familiar with this area at all. Never even new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile.He took us in and we met the manager, James, who Bob(my husband) had spoken to on the phone. Lex was given to us as our Salesman. He is very very good. It's hard to find a truthful and patient man now a days. But Lex was right from the heart. He showed us everything about the business that we needed to know, encase we needed any type of repair. Bob mentioned that it's to bad that we live so far away, we would definitely go there for all our needs. Lex made sure we new everything about the Easy Care,trade in values, insurance, transfer, titles, and he was very open about the problems that our old car had and we agreed. We asked him about putting a rack on the new truck, and he immediatley called Lear and found out for us if it could be done. He was very quick to answer any question. Everything was above board. He hid nothing. No matter what we asked, he would stop and answer our question. He made us know that we are doing what we want and he was not trying to talk us into anything else. We truly believe that Lex is a great asset to Wissler Motors. He's what you would call a down home kind of guy.

RyanC

Sep 10, 2012

Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup and while driving it started rattling. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up, only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. I called and complained to the sales associate as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worht over $800, that they advertise with every car on their website.

reeder156

Sep 10, 2012

Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. Aferwords the deal went from their offer of needing a $6200 down payment to only $1000 down payment to get the monthly payment we were looking for. I called and complained to the sales associate, Jonathan Campbell, as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worth over $800, that they advertise with every car on their website.

bvjrdn

Jul 28, 2012

I have owned two jeeps and always brought them to wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round trip to take my Jeep where I feel I will be treated with care and kindness and the work will be top notch.

Loretta

Jul 11, 2012

Car was done in great time. Got free car wash. Happy with service!

bmasencup

May 13, 2012

David Diehl provided me with excellent service as I was searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the car which helped tremendously, making it as if I were actually there to see the car. I ended up purchasing another vehicle closer to my location, & was treated very well & professionally when I notified David of the outcome. The overall experience was great & I was never pressured at any time. I would recommend this dealership & David Diehl to anyone looking to purchase a vehicle.

Steve

Apr 19, 2012

Won't go anywhere else for my car repairs. Always great service and attention. Wonderful waiting rooms.

Poss214

Apr 16, 2012

Saw vehicle online, liked all the info and pictures on the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip down to Mt. Joy without coiming home with the vehicle. All the staff was nice and professional, the vehicle was super clean and ready to go. I would recommend going to this dealership to everyone....

5hempfield

Apr 6, 2012

Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers.

mswallenwine

Mar 26, 2012

The customer service that I experienced was great. I bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was brand new. That said the dealer did an incredible job of servicing the vehicle before I bought it so that I was getting a quality product. I dealt with Adam Yoder who I would highly recommend. He was professional and friendly as he showed us several vehicles that we might have been interested in. He was also very timely in getting the paperwork turned around after he sold us the vehicle. For any one looking for a used car I would highly recommend this dealer. Because with them you know that you are getting a great product with quality service.

jermyn

Mar 20, 2012

I mostly dealt with Ryan, who was great to work with and very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan to friends and family.The reason why I have given Wissler and Ryan high remarks is because customer service is so hard to find. This was everyones first priority. Thank you very much, John

shadow426

Feb 6, 2012

I had a horrible experience at another dealership they tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After that I spoke to a dear friend and she told me about Wisslers Motors and they took time and did not push her into anything. They talk to her to find out what she was looking for and she found a Jeep Liberty and has had this for about 5 years and is just thrilled with her purchase. I took her advise and drove to Wisslers, walked into their showroom and I felt very at ease, I looked at a Jeep and they tried to get me into the car but it did not work out financially, I was crushed, The finance manager told me what they would approve me for and we went from there, I left the dealership that evening not knowing what to do. The next day I recieved a call from Ryan the saleman (who by the way is a wonderful person) stating to me they will find a car to meeting my needs. I am pleased to say I am a prowed owner of a 2008 chevy HHR and it is wonderful. I will never go to any other dealership these guys are great. Best Experience of a Lifetime. Thank you so much.Elaine Wickes

reylf351

Jan 29, 2012

Had an overall friendly and positive experience with Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse a vehicle the paperwork process was quick and easy and explained well.

5hempfield

Jan 22, 2012

I have the capability of making appointments online.At time of arrival for appointment, am greeted by name and paperwork done immediatelyThe waiting room (2nd floor) was always clean including the bathroom. Even the person cleaing the window (looks down unto the floor where cars are being worked on) was pleasant.If/when they find problems,they come to you in wating room to let you know the severity of the problem, if it can be fixed now, or if part/s have to be ordered.You are kept informed of the throughout the process of the completion of the job.All personnel including the person answering the phone is considerated and professional. Very friendly place to come to.Love the free car wash and coupons.

dpatac

Jan 16, 2012

Pro's:I found my truck online at Wissler Motors. After seeing the truck and reading the review I called and asked to have photos taken of the under carriage as I live in Vermont and stopping down at the dealership that was 350 miles away was a bit out of the question. Chuck put the truck up on the lift and took about 30 photos. I now had a clear picture of the truck. I spoke with him over the course of a couple of weeks via phone and email asking more questions. Chuck and the other members of the team answered all of my questions and concerns. Finally I made a deposit over the phone. I was nervous about doing this sight unseen and asked that my deposit be refunded should there be something mechanically wrong with the car, they agreed. When I arrived I inspected the car and took it for a test drive. It was just as nice as they said it was. Overall this was a positive experience and I would recommend shopping at Wissler Motors for your next car. P.S. The shop was immaculate. Cons:Although they accommodated me for a longer period (3 Days), they said they would only hold a car for 24 hours with a deposit. I personally find this unacceptable. If I am willing to make a $500 deposit and already have financing lined up, as I did, I feel a seller should be more accommodating. I might have put a deposit sooner, possibly on Monday instead of Wednesday, had this not been an issue. I am only talking about a weeks time.

swilcher22

Jan 15, 2012

I am very happy with service that I and my boyfriend received from these guys at Wissler Motors. I purchased a 2007 Chevrolet Equinox and I am pleased with my purchase. I loved how these guys didnt give up on us and did all that they could to make this transaction work for us. I highly recommend Wissler Motors to all that is considering purchasing a vehicle.

Mr. Camaro

Jan 12, 2012

First, I saw the car I wanted on cars.com, talked online to Adam, came in and took the car for a test drive, James looked my car I wanted to trade, did some paperwork, I was more than happy with the trade value, and the loan itself for the car was ok, but not what I wanted at first, then James and Adam did a lil more work, and they both came through in the clutch.... Finally a dealership that works with you, no hassle, and everyone that works there spoke to me and asked how I was doing, and if I was comfy while I was waiting. Picking up the car tomorrow!!!!

Fische

Jan 11, 2012

Family owned dealership that treated me like I was family!

Jeep vw guy

Jan 5, 2012

Professional staff. Great facilities. Great care. I will not take my vehicles anywhere else!

BobB17538

Dec 10, 2011

In November, we purchased a used car from Adam Yoder at Wissler Motors. We couldn't be happier with the car and the service we received from Adam. The car was very clean and his service was excellent. Adam was very friendly, easy to work with, and able to find a car that fit our needs and our budget. After visiting several dealerships throughout Lancaster County in the weeks prior to our purchase, I can say, without hesitation, that the service we received from Adam at Wissler's was the best. While other dealerships pressed us to make a decision or tried to push us toward more expensive cars, Adam seemed more interested in finding the right car to fit our needs. When I need my next car, my first call will be to Adam at Wissler Motors.We have also used Wissler Motors for service on our 1998 Voyager. In fact that is one of the reasons we even considered looking at Wissler when we starting looking for the car. The service we received from the service department was also top-notch and reasonably priced.

mackayja

Nov 29, 2011

Everyone that we worked with at Wissler Motors went out of their way to provide a positive experience as we purchased our minivan. I was a bit apprehensive buying my first used car, but Devin, James, Adam, and Kevin were all really helpful, honest, and understanding our our needs (and wants). They promptly took care of some suggestions regarding cleaning up the interior of the car and did a great job. They gave us a very fair price and were never pushy but always willing to answer questions. Great job Wisslers!!

Dom Paglia

Nov 28, 2011

Should have used Wissler Service long ago. I am very happy with the personnel and service. I wouls not hesitate to recommend friends or family to Wissler Motors.Rev D J Paglia

squickel

Nov 21, 2011

My jeep has almost 200,000 miles on it and they never push me to get a new one. They just work on what i ask them to. They know what there doing and i will take my jeep to them anyday over a backyard garage.

mountjoymike

Oct 25, 2011

Dealship means works with you on a DEAL....Not sure what happened we test drove first thing in the door , they took a deposit then had us fill out credit application seems backwards. Didn't work out so I had to call to get deposit refunded then we asked for them to call and they I guess forgot....so much for buying from a local business.....lesson learned!

telviper

Oct 18, 2011

This Dealership deservrves an "A" for the entire experience. From the very first day we were treated with the highest of respect. They went above expectations to secure our desicion to purchase our used vehicle. Even after the purchase the Customer Service was just as amazing as the original purchase experience. This dealership needs to be commended on their level of quality of service and support to customers and potential customers. I honsestly think Wisserlers is one of Pennsylvanias #1 car dealerships.

Jeep Wrangler Customer

Oct 12, 2011

Never any problems, get an appointment quickly. Service well. Friendly staff, I would recommend Wissler to anyone. I drive in from Lancaster, worth the drive!

Pick up truck customer

Oct 12, 2011

Always been treated very well here. Honest, concientious. I went to a brake shop one time, they told me I Medes new brak. The folks at Wissler told me they were fine and I passed 3 inspections before I neded to replace. I trust the folks at Wissler!

Service Customer

Oct 12, 2011

Staff very friendly, courteous, polite, professional. Made us feel comfortable, clean waiting area. Kept us up to date on progress, what's needed, how long, etc.

mgarcia777

Sep 22, 2011

I originally went to purchase another vehicle from another dealer and decided to look at the vehicles on the lot of Wissler motors. I was treated with the utmost respect and courtesy by the sales man Chuck. I then had to have some work done on my new purchased pre owned vehicle and they promptly took my vehicle in and worked on it, they called and kept me up to date every step of the way, and when they said when it would be done I was able to come pick up my vehicle. I would Highly recommend Wissler in Mount Joy to friends and family even though they are a 2 hour drive from my location, I will purchase another vehicle in the future.Michael Garcia

mzstaceyb

Aug 31, 2011

I went to Wissler Motors 4 times looking at and test driving cars within a period of 2 weeks. Becky Waltemyer greeted us at our first visit, answered questions and offered her help if we needed it. I came to test drive several vehicles. I was permitted to drive on my own so not to be distracted by a salesperson. One night my husband and I test drove 4 cars. Becky brought the cars to the front, had the AC on for our comfort, and was ready with the next car upon our return. I did not feel pressure in any way throughout this experience, otherwise I would have walked away. I did a lot of research, and the cars at Wissler are priced very fair as compared to similar cars. We ended up buying 2 cars from Becky. She was exremely helpful and very patient. I would recommend this dealership and Becky to anyone looking for a car!

bhairhoger

Aug 30, 2011

Over all it was good experience buying a car from Becky. She was very friendly and helpful in picking a vehicle that would suite my family.

kab3

Aug 29, 2011

This was my first time buying a car and I have to say that it was an overall great experience! I felt welcomed from the beginning by Becky, who was so helpful and more than willing to make sure my experience was a positive one! I was very pleased with how laid back it was when it came to test driving the car. I didn't feel any pressure from anyone while checking it out and was happy I got to go out and test drive it alone to really get a feel for everything. Though the car was not ready to be taken home the day that I test drove it, I was able to come back at the end of the week to see all the changes they made to the car. During that week, Becky stayed in contact with me to set up an appointment time and to answer any questions I had about the repairs being done to the car. I felt confident that the car would be done at the end of the week like she said. There were still a few things that needed to be done when we came back for it at the end of the week, which ended up making the process take a little longer but the maintenance crew did work very diligently to have the car done on the day that we wanted to take it home so I was definitely impressed with that. The paperwork seemed to take the longest and sometimes I was unsure what was going on with it. The price of the car ended up being a little over our intended price range, but I felt it was the perfect fit for me and was worth the extra amount. Becky gave me a very nice tour of the dealership and I was very impressed with how nice it is! It's very clean and very accommodating! Adam was also very helpful with the paperwork and patient. I felt very welcomed by everyone I encountered at Wissler Motors and felt that it was just a great first time buying experience! I definitely recommend others to come here and to work with Becky if possible! Between her and Adam, I felt that my experience can't be matched anywhere else!

dlandis

Aug 23, 2011

The staff I worked with were all very friendly, courteous, and professional. I had an idea what I was looking for before I went, as I was able to gather pertinent information from the website. If I did have any questions or concerns, James was very quick to respond with an answer. However, I never felt pressured to purchase a vehicle. The final paperwork was prepared before I arrived, and the purchase transaction was very smooth and efficient. Each document was explained to me. I would definitely recommend Wissler's to a friend, and I will not hesitate to return again in the future!

BeatenDown

Jul 15, 2011

Brandon Baker was my salesman when purchasing a used truck. The first thing he told me was that he's new and he's a chef. He knew little about the truck, and the process of buying was complicated by his mistakes. I had to return to the dealership several times because of his mistakes, and living about 20 miles away, this became a bit of an issue. First, he told me to show up to sign papers, but never told his superiors, so the paperwork wasn't ready. I had to return four hours later. Next, he left the dealer tag on the truck after I purchased the vehicle, so I returned to the dealership after driving halfway home to return the tag (I found it when I stopped for gas.) Finally, I had to return, on my dime, because he had me sign the wrong line on my old title. That's 120 miles worth of used gas. The truck ran fine for several weeks. Then, problems began showing up. I took the truck in to get the problems checked. Nobody would ride with me to diagnose the problems or at least listen to the problems. A day later I received a call and was told the the problems I was experiencing were not found (the problems that were covered under the 90 day/3,000 mi warranty anyway. I received a quote for the problems that weren't covered.) I then went in to again show them what I was experiencing. Del Wissler pulled my truck up close to the building and as it was running, told me the noises that we both were hearing were normal. They absolutely were not. He proceeded to argue with me. He then left the truck running and got out and came to the front of the vehicle to look at another issue. As he was talking, he contradicted himself. I pointed that out, and he got mad, said he's done arguing and said he was taking the keys and going inside, and that he's done. I approached the truck and took the keys out of the ignition by reaching through an open window in the open door. Del started running over, and wrestled me into the truck to try to get my keys. Suddenly at least five, if not seven men ran from inside and pushed and shoved me and tried to get the keys, in so doing body-slamming me into the side of the truck. They also tried to grab my cell phone as I dialed 911. A large body-sized dent was left in the side of the truck. As I waited for the police, they said the dent is what happens when you try to steal their property. (I had purchased the truck over a month prior. It actually belongs to the bank.) They kept saying that I was trying to leave without paying a diagnostic fee of $159 for the 1.8 hours it took them to supposedly look at the truck, though they never did more than visually look. The didn't even hook up a gauge to see the pressure readings for the air conditioning that is low on freon.) They quickly parked the truck in, careful to do everything out of sight of their security cameras. To be clear, I took the keys, so the truck was not running, and was going to go inside to pay and leave, as my wife and children were waiting for me on the opposite side of the building. After the police arrived, they took both our statements. It was immediately found that they were in the wrong, and I had a choice: Have them fix the large dent or press charges. I chose to be the better person and have them fix the dent. However, I later tried to change that to pressing charges, since the dent was not fixed to my liking. This dealership is run by thugs who use bullying tactics to deal with customers who question their work. They are more than willing to acknowledge problems that are not covered under warranty, but pretend the problems that would be covered under warranty do not exist. I currently have a nice looking truck (minus residual denting on the door) that has a problem with the universal drive, somewhere in the area of the transfer case, low freon, a leaking water pump, a dislodged vent cover in the engine, brake problems, and a crooked, sagging front bumper. Oh, and I forgot... they pride themselves on a 141 point inspection of used vehicles. Well, someone missed the mouse nest in my fuse box. Their solution was to power wash the fuse box. Water plus electronics? Not a great idea. How did they miss that in their inspection? Not the place to go for customer service that you can count on.

mi2boys

Jun 30, 2011

James and Chuck were very knowledgable. All my questions were answered promptly. As Chuck and I were going through the mounds of paperwork, he explained everything to me thoroughly, as I signed each paper. Then even reexplained any questions I still didn't understand.

jstizy

Jun 25, 2011

Becky was very helpful with me buying my car. She did a super job, and was very friendly. The entire staff was always helpful and willing to make my purchase an easy process.

large feet

Jun 24, 2011

What to say about Becky. She was great, had answers, and if not got them right away. Gave up her day off to come to dealership to see us. Patient, saw car on a Saturday did not sign papers till monday a week later. in between that time, was alot of visiting and looking at the car, and phone calls. Great Place to do business. And Becky and Adam great people to do business with also.

JMalick

Jun 2, 2011

We bought a used car from Wissler Motors today. We originally stopped in to Wisslers because we prefer to buy locally and support local businesses. Everyone we met was very helpful, friendly, professional, and courteous. There was no pressure when we were looking at cars, they were willing to allow us to drive several different cars. When we first went to the dealership we met Becky Waltemyer, who was just the kind of sales person we like. Becky made us feel very comfortable, as though we were meeting a new friend. She explained everything very thoroughly, took time to explain everything, took us on a tour of the shop. She even tried to contact our insurance agent (which no sales person has ever done before).

rob_bair

May 31, 2011

We had originally purchased our vehicle from what is now Wissler Motors, Inc. nearly ten years ago, and have had it serviced there ever since. Our high ratings reflect the quality of workmanship, competitive costs, and the friendly and informative service team there. We have strong confidence in the recommendations of service needs given to us by the Wissler Team, and our vehicle's quality running condition over the years reflects the wisdom of this maintenance program.

Tammy McNew

Apr 12, 2011

I have bought new and used cars here and brought them back for service since 1994. Everyone I have met has been helpful, friendly, professional, and courteous, spending as much time as needed for each customer. There has never been any sales pressure when I was looking for a car to buy, none of that aggravating haggling that some dealerships and people seem to like. I have always gotten full responses on what work was needed, why, what work could wait for a while, what the best deal was- with either using coupons or saving labor costs by doing certain things at the same time. They have taught me some things over the years about my cars. And because of the free towing program which was offered when you put the Wissler plate on the front of your vehicle, I have gotten free towing when I needed it, due to flat tires. They offer discounts through their cap program and mail out coupons for other services as well. Best of all, they are very close to where we live.

brianallen

Apr 5, 2011

Sales staff at Wissler was friendly, professional, and prompt. Felt like we got a really great no pressure deal on a used car. Also really liked the coupon book for future maintenance on the vehicle. I would definitely recommend Wissler as a place to find a quality used car.

blacken03

Mar 25, 2011

Adam and Becky were very helpful and made my buying experience awesome. While buying my car i ran in to a few snags on the day i was supposed to take delivery, which left me with out a car. Adam and Becky went out of there way in assisting me and gettin me a loaner car till everything was takin care of. I would definitely do business with Wissler Motors again and i would not hesitate to recommend someone looking for a pleasant car buying experience to go to Wissler.

cmenginie

Mar 12, 2011

I am very pleased with my experience of buying a car at Wissler with Becky. I have never had a sales representative take as much time and effort to explain the parts of the car that I am purchasing. So, when Becky walked out with me to my car, in the rain, after I already signed the papers and handed over the check and started walking through every detail of the car with me I was very impressed. I felt like she cared about the quality of the car that I just bought and that she is confident that I will fully enjoy my purchase. I WILL be coming back to Wissler for any future car purchases and will refer people to Becky is they are looking for a quality car.

glennshanks

Mar 8, 2011

Very clean vehicles with much care put into them. I am pleased with the Jeep I purchased. I did feel pressured by Becky's manager to make a decision to buy. If I hadn't already done the research on this vehicle, I would have said no. Apart from that, they were very friendly and Becky went way out of her way to make sure all my questions were sufficiently answered. Becky made the difference for the sale to me. I drove 4 hours to see this vehicle and Becky e-mailed pics and kept phone contact with me. I rate her very performance as very good.

ErichUndergrace

Feb 25, 2011

Wissler is very friendly and accommodating. They research and provide information, as when I wanted a comparison of service prices between Wissler and Saturn. They watch for needed work on our vehicles, but don't seem to fabricate jobs for themselves.

Tom Johnstin

Feb 23, 2011

I had a very good experience dealing with Wissler on the purchase of a used Jeep. Both Becky and Del were professional and did what we asked them to do. We test drove several vehicles, worked with pricing on all of them and made a decision to buy. The service that was provided was excellent.

tnjsmith

Feb 6, 2011

I just purchased a vehicle from Wissler Motors last evening and was extremely satisifed with the entire experience.Adam Yoder and Devin Wissler were both very professional and friendly. Adam answered all of my questions and if he didn't know the answer, he took the extra step in finding the answer for me. Devin put the car on a lift so that we could inspect the undercarriage. Both salesmen kept the business open after hours to accomodate my schedule.I was also impressed with the Wissler Motors facility itself. The showroom was extremely clean and welcoming. The service area was also kept clean and orderly.I will definitely recommend this dealership to anyone needing to purchase a vehicle.In fact, I know I will return when I need another car!

Ray Oberholtzer

Feb 5, 2011

I have been receiving service and purchasing cars at this car facility for over 15 years. I have purchased four vehicles and gotten all my service done there likewise. The major reason I keep coming back boils down to one thing - integrity. I trust these people ! If they give me a price - I believe it to be reasonable and competitive. If they say I need a part or a service done - I believe them. I am not saying they are the cheapest place in town,but they are honest and I trust them. They are friendly and do good work. Why would I go somewhere else ?

eab54

Feb 3, 2011

Becky was friendly and professional. I am hoping the car I purchased will be the car I think it is. Becky assured me of all that the dealership has done to the car and said it is a good car. She seemed to be honest, and I think she is a great salesperson.

Betty Lou Merrell

Jan 27, 2011

I bought a 1987 Jeep and a 2000 Jeep and a 2004 P T Cruiser from Wissler, all purchased new, and have always happy with their service. Now that they no longer have the Chrysler franchise to sell new vehicles, I trust them to keep my car running safe and for as long as possible. When I need to replace it, I will ask them to find a suitable used car for me before going to look at new ones. I want to stay a loyal customer because I appreciate their good, honest, and friendly service over the years.

beach99nut

Jan 26, 2011

A very fair dealer. I have taken the same 1994 Plymouth Grand Voyager LE to them for the last 14 years. They work with you and understand your needs. I feel they are being thorough AND honest to make sure your vehicle is safe. I would recommend their service group to anyone. They have not lost a step since Chrysler took their new car dealership away.

maximyhorse

Jan 25, 2011

Wonderful people to work with, very lovely place, nicest people you ever want to meet. Clean cars! Great prices, wonderful deals, great service after the sale. Nice selection, and their body shop is clean and amazing. Very relaxing atmosphere, no pressure to buy, they leave you alone to decide. Lots of places to relax, grab a bite to eat, have a soft drink, etc. Quiet rooms, lounges, everything you need. This is how a car buying or service experience should be!

sdeeghan

Jan 25, 2011

I took my Ram 1500 in for replacement wheel bearings which I provided. Upon their inspection I was told that the parts were wrong and that they could order me new ones. The price would be with parts and labor over 750.00. I declined. I went into pickup my truck and was told by one of the service writers,that they had removed the right side tire and that this is when they had discovered it was the wrong part. I then was handed a bill for for 78.44. Now I understand that I used rack time and fully expected to pay something, but when I asked about labor time, I was told that they had two techs working on it for 45 mins each. 1.5 hours to remove one tire and put it back on? When i questioned him on this the manager spoke up and said they had removed both tires and started disassembling the wheel hub (5 Bolts). I was confused as to why the technician paperwork did not reflect what the service manager was stating. Which also differed from what the service writer was saying. I quickly came to the conclusion that I was obviously being victimized by a company that lacks moral ethics in their business dealings. I agreed to pay,and informed them that they would never receive another dime of my money. This is when my discoveries became amazing to me. Upon entering my truck I discovered a totally soaked front seat. I went back into to question this and was told, "well when the Technician opened the door some ice must have fell in." which was obviously completely false due to the strong cleaner chemical smell that was permeating throughout my cab. Thanks for taking care of my property and being a decent human being by simply removing the ice. I also noticed with the fair amount of brake dust that was on my wheels it was evident that no one had even touched the lugs on the two tires. I took my truck up the street to Hondru Dodge and they put the exact parts that I provided on my truck for a total bill of 300.00. THANK YOU HONDRU, for displaying the courteousness and strong moral fiber that we should all expect from local businesses.

cjt781

Jan 19, 2011

I went in for service. While waiting for my vehicle, I talked with Becky about trading my Jeep for a Dodge Journey. She told me there was one on the lot I could test drive. I liked the vehicle. Becky said they would would work up an offer. The next morning Becky called with an offer I accepted. Pricing for the new vehicle and the trade-in was what I expected after researching pricing on the internet. I was able to pick up the car that same afternoon. Becky and Devin Wissler worked with me to complete the offer and make certain I had a service contract that would give me protection for five years. They sold me only the service I needed, not duplicating other coverage I have. Becky made certain I knew how to operate the car before I left. Everyone was friendly, patient, and very efficient. There has been follow up to make certain everything is going well with the car. I feel confident I have a vehicle that will meet my needs for the next several years. I would recommend this dealership to others.

tdmyrick

Jan 17, 2011

I was referred to this dealership for its body repair shop by my insurance co. We were originally greeted with friendly service however, that changed when my car was finished. My radio and clock worked fine prior to the body shop work but was not working when I picked up my car. Also I had a cosmetic engine cover that was missing when my car was finished. When I addressed this problem with Wissler, we were told the insurance company may not cover the radio, as if they were not responsible and that my car did not come with an engine cover. I was given an appointment date to bring my car back to have the radio looked at and told that the radio would not cause any problems. The radio flashed on and off even after I turned the car off, causing my battery to die. I am a medical professional so I had to work on Thanksgiving Day. The dead battery caused me to have to take my husband's car and leave my family stranded until my workday ended. I had to contact the insurance company and file a complaint before Wissler would help us. To date, I still do not have the cover that was on my engine.We were treated like we were being dishonest and I will never use this company again.

jcave71

Jan 15, 2011

I was just out looking and I know you hear that all the time.. but, I was truely looking only .. When I walked into the dealership Becky was there to greet me and very willing to give me info on the Jeep Wrangler I saw on the parking lot. I told her i just was lookn and have been looking on the internet she asked if i wanted to take a Test drive on the Jeep I was asking about.. That was it.. Becky is A very informed sales person and A great Asset to the Dealership. I test drove the jeep left with a CarFax and knew if i was making the choice to purchase it was being with Wissler. I called the following day made and offer and Becky Called me back on her day off and we met and completed the transaction. Thats what i like. Thanks for the Outstanding Sales Service.

dmelleby

Jan 5, 2011

Buying a car is not easy. It's a big investment and takes time to make a wise decision. The people at Wissler's are friendly and trustworthy. The honesty and patience of the staff make it much easier and stress free! I highly recommend this dealership for both sales and service.

Jeff S.

Jan 3, 2011

Purchased a pre-owned Jeep CompassFriendly, professional and knowledgeable staffReturned phone calls and emails in prompt fashionWillingness to offer free car fax reportClean showroom Excellent customer service during and after the saleWissler staff found competitive pre-owned auto loan rates

jahrbac

Dec 29, 2010

I could not be happier with the service I received from Adam. He was very patient, curteous and knowledgeable. He took the time to go above and beyond what was necessary. I would recommend Wissler Motors to anyone. I will use this dealership and Adam in the future. Thanks again for a wonderful car shopping experience. I love my Commander! :)

Hunterusa

Dec 28, 2010

Adam Yoder made you feel at home & is a "down to earth " kinda guy. No pressure & seemed to have the ability of feeling like he was your friend from the start..He let you talk & did not push nor "talk" down at you...He should be a great asset for Wissler Motors..Not to mention we got a great car to boot -- A 2007 Jeep Commander..We have had many cars & can say this is one of the best..Thank you Wissler Motors & thank you Adam..

jidenlinger

Dec 28, 2010

Friendly service. Great to work with. I have been going there for 20 + years and always had great service. I have bought several vehicles from here and even service vehicles that I did not buy at Wissler's. They keep showing me the new models of Jeeps as they come out.

John J Tucker

Dec 28, 2010

Wissler has saved me alot of money on my repairs bills. The quality of the jeep commander leaves much to be desired...( Re:electrical systems), but the folks at this dealership are honest and seem to be always looking out for the customer. Even possible transmission issues were taken care of with out getting gouged like i would have gotten at other garages.

ldaneberg

Dec 28, 2010

We purchased our first Chryler convertible in 2000 at Wisslers and over those 10 years we felt confident about their integrity and service. In the market for another convertible, we asked them to look for a pre-owned. They found one and Adam Yoder, our salesman, guided us through the sale in a friendly, cooperative, and knowledgable way. Adam couldn't have been more accomodating with being available for us for questions, test drives, etc.! The service dept. has also been more than fair and understanding working out some minor details. We couldn't be happier.

dbarry

Dec 27, 2010

Adam assisted my husband and I in purchasing a used vehicle. He worked very closely with us and was not one of those "pushy salesman". He was friendly, honest and sincere. That alone is why I would go back to purchase another vehicle and would recommend friends to shop for their next vehicle. Please thank Adam for us, my husband loves his Jeep Patriot!

kathymoore10

Dec 27, 2010

I am Very pleased with my 2006 Jeep Comander. My salesman Adam Yoder gave us great Service and I would Buy From him agian. He keep all our needs in mind and once the Jeep was purchesed went over everything with me in detail from my GPS to my radio system .. Keep up the good work and friendly service.. Marvin and Kathy Espenshade

Leo8285

Dec 25, 2010

Bought my car there and family has been dealing with them for many years. Have always been satisfied with service. The only negative I have is when I was getting tires, a few weeks ago, and was waiting on my vehicle. The service guys are usually very good with communication and keeping me in the loop, but this time I was left waiting for 3 hours with no word on how it was all going. The extra time was spent replacing bolts that were damaged during the alignment. Wouldn't have been half as frustrated with the wait if someone had said, "Hey this is going on..."

youngsha

Dec 22, 2010

I took my 2001 jeep Cherokee in to check on an oil leak. The staff recommended they clean up the engine area and add a dye to the oil to determine cause of the leak. Once that was determined, then an appointment was made for the repairs and an estimate of cost. They were able to make sure a courtesy vehicle was available for my use (at no cost to me) during the time they would have my jeep. This is a service that is not usually available from other service garages. When the jeep was completed it was clean inside the engine compartment and passenger area. The customer service desk is one of the friendliest and most courteous ones I have had to deal with. I actually enjoy taking my jeep there.

5hempfield

Dec 20, 2010

Can always get an appointment that is of my choosing. Service Supervisor will inform if they find a more serious problem before they do the work, & the cost to perform the job work.Go the extra mile,receive a discount for having their name plate placed on the car, free car wash, receive coupons in the mail, clean place to stay while waiting for service to be complete, free rental if you drop your car off the night before the scheduled appointment, only have to return the rental with a quarter tank of gas. Could go on & on.Janet Sweigart

Mcarrolln

Dec 17, 2010

I have purchased 3 new vehicles at Wissler Motors. All the employees are very friendly. Everything is explained to me before and after the service is done. The waiting area is well kept. I have also been given a free loaner if I need one. I have never had a bad experience at Wissler's.

Diamond71977

Dec 16, 2010

We have dealt with Wissler's for approximately 20 years, buying/trading new and pre-owned cars. They have serviced those same cars (and others) and the work has always been the highest quality. We have had no problems with any of the personnel in sales, body shop or service. We have been dealt with fairly, received fair value for trades and paid fair price for purchases. The showroom, shop areas, and grounds have always been clean. (You could eat off the shop floor.) We have never been dissatisfied with any aspect of the dealership.

BigBlackJeep

Jul 13, 2009

Serviced the new Jeep I bought with them three times and all three of my experiences with Wissler were ridiculous. First service for Oil Change-- I requested a rental car to make a meeting during my service which they said would be no problem accomodating me. Upon arrival they told me they didn't realize they were all out of rental cars, but they did have keys to a recently traded in Chrysler Mini-van. The van was extremely used to say the least; cracked windshield, disgusting interior (stains, not vacuumed, etc.), and horrible paint. What a great car to show up with for a business meeting after I had just bought a brand new Jeep. Second Service for Oil Change-- I decided to wait for the vehicle this time (as my last experience with the rental car hadn't gone so well). So then I waited... and waited ... and waited. Over 2 and a half hours for an oil change. My last dealership had it done in under 45 mintues (Bobby Rahal which is a great dealership by the way). Third Service for Oil Change-- Waited again for over 2 hours! Also had a part ordered in under warranty a couple weeks earlier which was to be put on the vehicle during this service. Guess what... they wouldn't do it b/c Wissler no longer does warranty work on Jeeps. Which is fine if they would have told me this before they A) Ordered the part for me B) Called to tell me it was in and to schedule the service for it and C) When I confirmed the service for the oil change and the part replacement they said everything was scheduled and ready to go. Wissler then had to the nerve to request that I ask another Jeep dealer who could do the warranty work to purchase the part off of THEM so they wouldn't lose the money on the part! They gave me a great deal on my new Jeep, but I'll never service another vehicle at Wissler again. Downright horrible customer service.

Sarah123

Nov 23, 2008

The staff treated us from the moment we walked through the door as the only customers that they had. They were very attentive and warm. This dealership is very professional and goes out of their way to please. The staff stayed late to finalize our sale. Their dealership showroom is very nice and clean. This dealership has a family feel to it and you can tell they truly care about their customers. I would recomend this dealership to anyone!!