Used Cars for Sale at Woltz & Wind Ford in Heidelberg, PA

Jennifer

Nov 3, 2016

Personal attention and consideration, good work, honesty all contributed to a satisfactory experience. I prefer conciseness to this 20 word minimum. A pat on the back does not need twenty words. .

Mandy

Nov 3, 2016

Our salesman Kevin Phillifent is a super nice guy, he is not pushy,very knowledgeable, very patient for some very busy car shoppers. Nice new dealership.

Marilyn

Nov 3, 2016

They are the most friendliness people and great most reliable service. The wait time for service is remarkable than any other place. Keep up the good job well done!

Paul

Nov 3, 2016

Reliable, straight forward, no wasted time. The car is always ready when promised. The courtesy cab takes you home and picks you up which really helps people who live alone.

Robert

Nov 3, 2016

Purchase went well except for a defect on driver door leather/vinyl which was discussed with Salesman and Parts and Service Director. The defect has not been corrected.

BM

Aug 19, 2016

Tried to make a deal with the salesman, and never heard back from him. Since I am not in the area, emailing was the easiest. They never even countered the offers or even acknowledged them. Emailed twice, and then he sent a message that the vehicle was sold...Communication was poor, and left me quite disappointed, as I had expressed interest in buying the vehicle.

Kendra

Jul 4, 2016

I was looking for a car and the salesman Jason was very helpful. We found our car closer to home so we ended up purchasing from them.

Terry d.j.

Jun 17, 2016

Dan Trovy the best sales person I had to deal with in all the years of buying new or used cars.Keep up the good work. Terry Tully

Daniel Ferrari

May 13, 2016

Always get good, fast service at a fair price. Sons also bring their cars here also.

Leslie Dupilka

May 13, 2016

It was a simple issue that could have been resolved quicker but nevertheless-it was resolved. The fact that I have your most expensive warranty on my explorer and you charge $99 just to look at it is absurd! That is beyond disappointing! It took about 10 minutes for the diagnostic test and as a loyal ford customer, I should not have been charged for that!

Will Nicastro

May 10, 2016

The work on my vehicle (replace front wheel hub) was associated with a previous repair (replace front wheel bearing). Not sure if the hub should have been replaced at the time of the wheel bearing, but it cost me another trip to the service shop (both time and money). However, the service advisor (Matt) gave me a discount on the labor.

dgreenhalgh

Apr 16, 2016

Just purchased a 2nd used car, great deal, amazing vehicle; zero pressure, knowledgeable staff. Looked at other dealers as well, went there due to last purchase experience.Will definitely go back in the future.

Donna Kaiser

Apr 12, 2016

Always a wonderful service experience. Everything done right from shuttle service back to work, the repair done, inspection, and Dent Wizard, all in one day! My service advisor, Ziggy, never fails to deliver the best service experience every single time and I have been buying vehicles and having them serviced from this dealership for over 25 years. They are the BEST!!!

Irma Krek

Apr 12, 2016

state inspection - service came over and kept me updated. salesman and others that knew me asked how I liked the car. make me feel special.

Pamela R.

Apr 12, 2016

Dear W&W management. "Tall" Paul treated me fantastically during the entire buying process. Being a woman, I felt very intimidated walking into a car dealership, but Paul Dolgos (my salesman) made me feel very comfortable and at ease. His kind nature and relaxed approach is what "sold" me on purchasing my vehicle from Woltz and Wind. I will recommend him and your entire shop to all of my friends, family and co workers. Thanks "Tall" Paul - for making this gal feel like she got her best deal from Woltz and Wind Ford! "Short" Pamela - Carnegie, PA

C. Bottorff

Apr 11, 2016

I bought a new Ford Escape a few months ago and I am beyond thrilled! I love the car and my sales experience was outstanding! Paul Dolgos was the best! He helped me pick out the best car for my situation and I was surprised how affordable it was after he showed me the sales incentives and rebates that they were offering at the time. I referred a good friend of mine to Paul and she had a great experience too! I highly recommend Paul Dolgos at Woltz and Wind Ford!

Larry Green

Apr 11, 2016

Purchased a 2016 Ford F-150, I received excellent service. The paperwork was a snap. My son Bought a 2012 F-150 a few weeks ago and received the same service. We are very happy with Woltz and Wind.

Richard Goodge

Apr 10, 2016

I let my sticker expire by mistake and the guys at the service center went out of their way to get me in to get inspected. cannot thank the service persons there enough. i was in a jam and they helped me out. i am telling everbody.

Mervat Abdelhak

Mar 24, 2016

Service staff are excellent.. Work is done well and on time.

James Smith

Mar 21, 2016

Fast friendly service. Ziggy does a great job. Always doing more than required.

James Stanley

Mar 21, 2016

Great service, fast and friendly done on time and done right

Peter Caligiuri

Mar 21, 2016

The work was certainly pricey, BUT wow was it worth it. The car runs like a dream. I do spend many hours behind the wheel and whatever work you guys did was well worth the money.

todd culp

Feb 24, 2016

jack in the service department is always helpful and friendly. i keep coming back to have my car serviced there because he is always upfront and honest with the repairs.

Mary Radinick

Feb 20, 2016

Oil charged in a timely manner. Service person Jack always takes care of us

jbobash01

Feb 18, 2016

I cannot say enough good things about this dealership. I just purchased my 2nd vehicle from them. Customer service is excellent, everyone from the sales team to service. They will go above & beyond for their customers, and will make you feel valued.

tiffy6972

Feb 18, 2016

Ziggy, in service, was extremely friendly and went above and beyond for me! His customer service was amazing. I would highly recommend this dealership to anyone!

Womack

Feb 17, 2016

The service department was a great help not only to me, but my father as well. Matt Shumacher, who is the service writer there helped me and my father tremendously.

Carl Prutting

Feb 16, 2016

For the most part...painless. Though I didn't do it this time and because you need 50 characters here...getting a rent-a-car from Enterprise takes more time than I'm use too -- too much checking the car and reviewing this and that. I prefer to just sign and go.

Mary Sanker

Feb 16, 2016

On an extremely cold day one of my tires was very low (the second time in 2 weeks.) I called and Ziggy said bring the car right down and leave it, which I did, and took the service van home. Turned out the problem was a bad seal. I bought my car only a few months ago from Wolltz &Wind Ford and the biggest factors in my decision to buy there were the convenience of the location and especially the trust and confidence I have in the service department.

Mark Abbott

Feb 7, 2016

Fast & accurate service. High standards if professionalism. Very satisfied. Thank you

Glenn Coleman

Feb 2, 2016

I bought/leased my first car from WWF, 3 years ago and had nothing but a great experience with sales, service, etc...my lease was coming up and my sales guy contacted me to come in and see what the 2016's looked like. That was on a Thursday -I told him what I wanted and by Saturday, I came in to see what he had for me. He found exactly what I was looking for and I left with a new car 40 minutes later! I'm still trying to get used to the fact that I walked out with a new car! That fast!!! Great people down there, I would recommend them to anybody who was looking for a Ford or Lincoln -they're the best!

Happy customer

Feb 2, 2016

I brought my GMC truck in for repairs. I thought i.d run into issues because I was taking it to a Ford dealership.Cyril Hague went over and beyond to make sure I was comfortable and repairs were done. I highly recommend Woltz & Wind Ford. Ask for Mr. Hague .He'll make the process easy.

Joe D.

Feb 2, 2016

I live a distance away from the dealership. I choose to keep coming back due to their extraordinary service. Jack K. is very knowledgeable and treats me like family..My friend recently purchased a new F-150 due to my recommendation..

D.Y.

Jan 31, 2016

I simply went for my annual inspection. I had debated whether to go to my local garage where I take my other car or go to the dealer. I am so glad I chose to go back to Woltz Wind Ford where I orginally purchased my vehicle. My salesman, Mike Buch, said they would take care of me and they did. They were quick and kept me updated while I waited for my vehicle. I will definitely return if I need work done in the future.

Joseph Delale

Jan 31, 2016

I live a distance away from Woltz & Wind. I purchase and come to the dealership because your service adviser Jack K. treats me like family. Great Service. Love the dealership..

Gary Poppelreiter

Jan 30, 2016

Matt a service rep did a great job getting my focus to work normally again

Jonathan Damico

Jan 29, 2016

My experience was fine. Timely. Heidi was fantastic to work with.

Reed Sisson

Jan 29, 2016

The keypad on the door of our 2013 Explorer could not be programmed. We dropped it off for the 23,000 mile maintenance and asked to have the keypad checked. It turned out that it needed to be replaced and was ordered. Unfortunately, we were unable to leave it overnight while the parts arrived or it would have been replaced the next day. We were able to schedule the work at our convenience and the repairs were completed as planned. We are happy with the results. A job well done.

William Ehler

Jan 27, 2016

repair went will and I was kept well informed of the process

Laureen Cramer

Jan 19, 2016

The service was very good and the staff was very helpful.

George Bartkus

Jan 18, 2016

Bought tires and waited for them to be mounted. Work was done quickly.

Christopher Mutschler

Jan 17, 2016

The body shop did an excellent job as always. The quality of the repairs was a first rate job.

Carol Schaffer

Jan 16, 2016

Whenever I have to bring my car into Woltz and Wind for service Ziggy always takes good care of me. I am never disappointed. He always makes sure I get in and out in a speedy manner and that everything is done to my satisfaction. This time I was in for an inspection. Everything checked out. Thanks again to Ziggy and the mechanics for another outstanding job.

James Tanner

Jan 15, 2016

Great experience with the sales group. Found a great vehicle and I am enjoying it every day since picking it up.

Justin Alexander

Jan 14, 2016

Great Service, The staff was very helpful. The best ford service in Pittsburgh.

Carol Vogeley

Jan 11, 2016

The service staff was very helpful with the routine maintenance work I was having done and I received my car back on time as promised.

Kathleen Capilongo

Jan 10, 2016

Thank you. You followed through with great service.

Lori Palmieri

Jan 9, 2016

I could not find my car in the lot after it was serviced. I asked one of the collision repair men and he told me to give him my keys, take a seat in the warm waiting room and he would drive it around for me. That was very kind of him. He could have just told me where to look but he went over and above to bring it right to me as I waited. I wish I remembered his name. I think he was an estimator and was middle aged. Great customer service!

Douglas Zywan

Jan 8, 2016

There was a scheduling mix up when I arrived at the service department to have the transmission on the F-150 checked. Matt in the service department was outstanding in getting me in the work rotation and getting the problem with my truck corrected. I'm very pleased with the service at WWF.

Frank Losos

Jan 7, 2016

Courteous prompt service. Hey, it was just an oil change.

Janice Schmitt

Jan 7, 2016

My car was taken back right away. I was told it would be an hour and a half to two hours. Work was completed in about an hour. Advisor answered questions I had about type of oil in car and I was on my way. Very pleased with service.

Russell White

Jan 7, 2016

The service guys are always super helpful especially Jack. The only issue is that it always seems to be a week before I can get an appointment

Jane Fraser

Jan 6, 2016

I bought my Ford Focus at Woltz & Wind in June 2015, which was a very positive experience. So far, I have taken it in for service three times (flat tire, recall, and oil change), and I have been very impressed with the level of service. Everyone has been friendly and helpful, and I have never had to wait for a long time. I will continue to take my car to W&W for all my automotive needs.

Thomas Maceil

Jan 6, 2016

The recall repair was done quickly and professionally. The waiting room was very nice and clean and supplied with coffe and bottled water and T.V. Which made the wait pleasant. Thanks.....

Christopher Lloyd

Jan 5, 2016

15 Ford Focus. I had a complimentary oil change completed. Staff was friendly

Maryanne Lasko

Dec 29, 2015

Technician did a great job! All necessary repairs were completed and the car was returned in great condition.

Michael Cecotti

Dec 28, 2015

The Service dept. was extremely knowledgeable and helpful. They answered all my questions.

Betsy Sharp

Dec 27, 2015

I love my Flex. Everyone wonders why a small widow lady is driving a Flex They call it my bus but I love it The drive is so comfortable and safe. My son set everything up for me at the dealership and got me the right guy to do it. The only thing I did not like was having to listen to those women on the View in the waiting room. I should have gotten up and changed the channel. As for the Ford service it was great. Everyone was courteous and efficient. And I love my new tires. They produce a nice ride

Diane Liberto

Dec 26, 2015

The best service department. Everyone is very knowledgable and car was finished when promised

Albert Burlikowski

Dec 25, 2015

Good service representative in Ziggy. Merry Christmas.

Shaye Harris

Dec 22, 2015

While I was disappointed having to take my 18 month old Focus in for service so soon, I was very pleased with the way the service department handled my issue.Jim, the service manager went out of his way to accommodate my problem and saw that it was taken care of in a timely manner.Sadly to say, I probably would not recommend a Focus to others because of this issue so early in the ownership. I've been a Honda customer for 22 years and will probably trade this car in soon, and own another Honda.However, it was a pleasure working with your service department. I just hope I don't have to go back :) Thanks to the mechanics and mostly to Jim. Awesome customer experience

Jacquelyn Hoskowitz

Dec 19, 2015

I have to compliment my service technician, Ziggy. He was so helpful and explained to me everything that was going to be done on my vehicle. He made suggestions and handled my paperwork for me. Great guy and so very helpful.

Arthur Duva

Dec 16, 2015

Service was performed in a timely manner. Staff was very helpful and professional

Robert Tigner

Dec 15, 2015

made an appointment for yearly inspection on line,easy to do and my pick-up was done quickly and I was called to let me know it was ready,as I requested.I was very pleased with the overall performance of all involved.

William Poellot

Dec 15, 2015

The problem was a failure to start or even crank, just out of the blue. The "THEFT" light was on in the dash, which pointed in the direction of a malfunction in the alarm system. However, the actual trouble was found to be an electrical short in the starter motor. A new battery was also installed and the fuel injectors were cleaned.

Michael Diminno

Dec 11, 2015

On time and fixed right the first time.*********************************************************************************************************************************************************************************************************************************************************

Robert Kelly

Dec 8, 2015

The coffee service in the waiting area is very thoughtful of you and much appreciated.

Andrew Mondine

Dec 7, 2015

Great service great people..satisfied customer..Thanks

Michael Young

Dec 5, 2015

I was at Woltz and Wind for a state inspection, I needed a tie rod replaced. The part was not in stock, so I needed to leave my vehicle overnight. The service representative called Enterprise and arrange for a rental car. He made sure that I was treated very well by the rental service. I was very satisfied with the entire experience and I will be purchasing my next vehicle from Woltz and Wind when I am ready to buy another one.

Donna Kaiser

Dec 4, 2015

Always professional, always above and beyond. Would never go anywhere else!

Thomas Hannigan

Dec 2, 2015

I didn't have to wait long to get a appointment . My issue was removed the first time . Overtime I come in my salesman members my name . Good people

Connie Walbush

Dec 1, 2015

THe work was performed and it only took a half hour....

Christopher Mutschler

Nov 30, 2015

Had a great experience. would recommend Woltz and Wind Ford to everyone.

Jennifer Franz

Nov 30, 2015

Good staff and service. We have a relationship that is old and complex.

Kay Braisted

Nov 30, 2015

I was satisfied with my treatment. I always feel safe in telling my service writer do what ever it needs because I know from past experiences Woltz and Wind are truly honest and lookout for their customers................

Loraine Modrak

Nov 29, 2015

I received a new liner for my car. There was a leak. The job was excellently done. You would never know that any work was done inside the car. They really cleaned up after they were finished.

Mary Lula

Nov 28, 2015

As usual, the service was great. Jack is always so pleasant and helpful, the work was completed within an hour and I was on my way. I highly recommend Woltz and Wind to my friends for sales and service.

Dorothy Lea

Nov 27, 2015

I have a 2013 Focus. The staff at Woltz and Wind are always very nice and helpful! They always explain what is to be done, and answer any questions I may have. I recommend them highly.

John Blake

Nov 27, 2015

The quality of service is above reproach. My service advisor Rich, explained my vehicle needs at reasonable cost

darrenrice1983

Nov 25, 2015

Everything went well could not have asked for more. Service is good here too. Will be back for my next vehicle purchase. I have bought three cars from them in the past.

Shawn

Nov 20, 2015

Everyone was kind and eager to fix the issues I've had. Good experiences thus far.

Michael Siegel

Nov 19, 2015

Always GREAT! Been a happy customer for many years.

Andrea Pasic

Nov 18, 2015

Purchased 2015 Lincoln MKZ used. Love the car and the speed at which I was able to take possession of the car. However, the car was not as clean as I had hoped. Finger prints throughout the vehicle, sticky stuff on the dash, spots on the door speakers and dirt on the sides of the trunk.

Donald Adams

Nov 14, 2015

2015 ford f150 fx4 sales and service were great they went above to make sure everything was OK THANKS

Martin Bauman

Nov 14, 2015

everything went great. the staff was very friendly thanks

Ralph Hilbert

Nov 10, 2015

The best part of the service department is Jack my service rep, he goes out of his way to make sure that all the service was completed, and often recommends service that can keep problems from happening in the future. It seems all the people in the department have gone out of their way to help

Susan Wulff

Nov 6, 2015

I just got a F150 4x4 and am amazed that it drives just like a luxury vehicle. Len Sabo was the only salesman that asked to help me as I was aimlessly walking around the parking lot, not knowing where to start. Len was so helpful in directing and informing me of what vehicle would be best in meeting my requirements, so now I am a very happy camper. Susan W. p.s. I needed a new pickup to pull my new rv. Thanks!!!!!

Dennis Celento

Nov 5, 2015

The works package, little over one hour to complete. Very good service. Thanks.

Hermie

Nov 3, 2015

My experience was good. Woltz and Wind has been my car dealership since 1985.

Daniel Kormick

Nov 2, 2015

This is the second time in for the same problem. The service rep went out of his way to help correct the problem and to work around my family schedule to repair the issues. So far the car is working well. Thanks to the sale and service rep fir their help.

John Yarowenko

Oct 27, 2015

Overall the experience was very positive. The one thing I found that I considered odd was the fact that I was going to have a door sensor repaired and since the vehicle is out of warranty there is a $95 diagnostic charge just to determine what the problem was. From a business standpoint, if it was me I would build that charger into the cost of the repair. Basically, once I was informed of that, I declined the opportunity for the dealer to even generate the additional business.

Justin Alexander

Oct 26, 2015

Great customer service, service department is very knowledgeable and explains things very clear to their customers.

Eugene Murphy

Oct 23, 2015

Service was good and prompt.Ziggy always does a great job.

Joseph Francesconi

Oct 22, 2015

Matt in service at woltz and wind was very helpful.

Robert Cunningham

Oct 22, 2015

My service experience was excellent. My concerns were handled promptly and professionally. Jack, my service adviser, was courteous and listened to my concerns. The work was thoroughly handled in a timely manner. My only concern about the service was my car was not able to be seen sooner.

James Shoats

Oct 21, 2015

Barb in the body shop was most helpful and should be commended

Dean Dagaro

Oct 20, 2015

We had to bring our Ford Fusion in for emergency service. They fit us in to their busy schedule and corrected the problem the same day. Great job!!

Valued Customer Brock Associates Llc

Oct 20, 2015

when i need service i can count on the service department at woltz and wind to get me in and out on my busy schedule.

Valued Customer Deep Valley Coal & Disposal Inc

Oct 20, 2015

My service was good and the staff was very helpful.

Gary Poppelreiter

Oct 17, 2015

The concern and politeness of your service advisor matt was superior. We appreciate his concern for our satisfaction

Anthony DiVecchio

Oct 16, 2015

Your customer service staff is fantastic...Ziggy was great...Very dedicated and caring for the customer...

Gerard Blair

Oct 16, 2015

We always use Ziggy as our service advisor. He is incredible! Woltz and Wind is a great place to service any type of vehicle. We take our Chevy and two Ford's there. We have bought seven new and used vehicles there since 2001.

Marla Taylor

Oct 15, 2015

As always, great experience with Service Representatives

Randall Mccann

Oct 14, 2015

Rich was very friendly and professional. He was very helpful with my car issues.

Bill

Oct 13, 2015

2013 Ford Edge. Purchased from Woltz & Wind Ford in January 2014 (CPO).Have had the car serviced at Woltz & Wind as required.Always a positive experience.I would not hesitate to recommend Woltz & Wind Ford for sales AND/OR service.

Paulette Randal

Oct 6, 2015

Purchased a 2012 Ford Focus a couple of yrs ago and everyone was very helpful. I also bring in my car for inspections and oil changes. Customer service Personnel are very pleasant and nice to talk to.

Bill Glantz

Oct 3, 2015

I had a problem with my 4 wheel drive and you mech. found the problem I was very happy with the results

James Giardina

Oct 2, 2015

2012 Ford Focus. Service was good. Staff was helpful.

Alton Eckert

Sep 30, 2015

I knew I wanted to order a 2016 Mustang at the earliest possible time to allow it to arrive as early as possible. I had contacted 4 local Ford dealerships. Only 1 salesman, Dan Trovy, kept in contact and kept me informed. I was able to get the exact vehicle I wanted at the price that I was looking for. He kept me informed as to the arrival of the Mustang, called in the info to my insurance company so that when I stopped by to get my insurance changed, the paperwork was already completed, and when I picked up the Mustang he went through the vehicle thoroughly with me until I was completely satisfied.

Sharlene Lubitz

Sep 30, 2015

Very curtious and quick. I just nearly returned home and my car was finished. A+.

Curt Aftanas

Sep 28, 2015

Excellent service, Rich is always very helpful and the car repairs are done on time

Anthony Galicic

Sep 27, 2015

The service and people were very good as usual. What I was disappointed in was that my 2013 Ford Flex (with only 28,000 miles) had to have all four brake rotors replaced because of RUST RELATED PROBLEMS. It wasn't because of worn out brake pads because I religiously have the "WORKS" service done at the suggested intervals. Although Larry Wind had reimbursed me $200 of the $700 + bill, I thing FORD should have done more to back up the quality of their components.

Jennt6912

Sep 25, 2015

Every single person we dealt with was rude and not helpful at all. Had my vehicle for three days before it started smoking and the ac broke and a few other minor things. They did get it in the shop the next day. But I was told I would have it back Monday and didn't get it back until Thursday and everything they were supposed to fix wasn't completed. So now I will have to take it back again. And take time off of work because they can't do anything on evenings or weekends. I am so unhappy with this dealership and will never be returning for a vehicle. We were planning to get a new truck in the spring and I know for sure we will not be going to Woltz and Wind.

Barbara Sodini

Sep 24, 2015

Everything was as it should be. The salesman was helpful.

Justin Drass

Sep 24, 2015

I have a 2014 Ford Explorer. I have been coming to Woltz and Wind for service for over 6 years. Anytime I have a concern or need, my service manager Ziggy goes above and beyond to make sure everything is taken care of.

John Malinosky

Sep 22, 2015

last repair was a pinion seal replacement.I Left the vehicle in the morning and picked it up the next day. The staff was very courteous and friendly. Thank you.

Joseph Desiderio

Sep 22, 2015

they have a great staff, very quick service while waiting for vehicle, never had a problem there since a bought my car almost 5 years ago

David Stewart

Sep 21, 2015

Salesman was very helpful and had a low pressure approach. Very quick closing and pickup of new vehicle.

Christine Meyer

Sep 17, 2015

2010 Fusion Hybrid. Great service. Appreciate the shuttle and Len, the driver.

Christopher Mutschler

Sep 16, 2015

Service Tech Rich was a big help getting things done right.

ShockedandConfused

Sep 15, 2015

I have used this service department for 5 plus years, but now I have had it. I dropped my car off this morning for stickers and general oil change, etc. That was 7:45 AM. I was told getting the car back by 4 would be not an issue AT ALL. Even an "are you sure" was in there. After not hearing a word by 1 PM I called to check up on things. Let me go check sir, I will call you right back. An hour later receive call that my car has still NOT EVEN BEEN STARTED! Wanted to keep overnight (I need my SUV for car pooling etc). No solution was provided, no true apologies. I picked up my vehicle after it sat in their lot all day. Forgot to mention, waited 2 weeks plus for this appointment where nothing was accomplished. I will be taking my business elsewhere, where they actually do what they say. I can not understand how businesses like this can stay afloat. Lack of other dealerships in area I suppose.

Lois Newton

Sep 7, 2015

My experience was good because I was in and out in no time and that was most important to me because I had another appointment elsewhere and being helped in a timely manner was much appreciated. Please continue to provide the excellent service that you do.

Renee Johnson

Sep 7, 2015

2013 Ford EscapeTook car in for engine service, everything went as expected. Car was ready for pick up for requested pick up time.

Michael Zurick

Sep 6, 2015

F-150 had a very great experience with your dealership. I would gladly tell my family and friends . About the great job and experience I had there.

Robert Cunningham

Sep 2, 2015

It first occurred to me in the restroom - automatic soap, water, and paper towels, then the professional and courteous staff - This is a first class operation.

John Mcmullen

Sep 1, 2015

Always the best. You can count on the professional atmosphere to be present in all departments..

Mel Lipsitz

Aug 31, 2015

Jack was helpful and Friendly as always. Discounts were automatically applied to my service

Rusty Phillippi

Aug 31, 2015

The expertise and service are fantastic. My only issue which continues to be a problem is the length of time it takes to get a vehicle in for a serious problem. I understand waiting 2-3 weeks for an oil change or annual service, but waiting 2-3 to have a leaking thermostat fixed is 2 long.

James Smith

Aug 30, 2015

Great service department. Accommodated me without an appointment on a very Busy Monday morning. Could not ask for more.

Michael Zurick

Aug 30, 2015

Rich was great services gentleman. I came in and had my f150 inspected, new tires, front brake and rotator replaced ,oil changed . they couldn't get it finish that day. So Rich got me a rental car so I could get home. He call the next late morning and had my truck done. The cost , work and the service I would 1 out ten a 15 it was the best service I have ever had

James Horvath

Aug 25, 2015

2012 Shelby GT 500,Staff was very helpful great people. My problem could not be resolved because parts must be back ordered.

Ryan Milligan

Aug 22, 2015

The service staff was excellent at determining my issues and resolving them. I really liked when they called to make sure my issues were taken care of before work was completed. The explanations given to me were great also. I have confidence in taking my F150 there anytime!

Clark Adams

Aug 18, 2015

Jack took great care of me again. Your staff is great.

Gilbert Dreger

Aug 17, 2015

Service was completed on time, effort was made to ensure satisfaction

Allan Blacka

Aug 14, 2015

It is the usual great service each time . Jack K is always right on. Now that we are a one-car family we really appreciate the shuttle service. Keep up the great work.

Geraldine Mclean

Aug 14, 2015

The service was quick and efficient I was more than pleased

Patricia Kanavich

Aug 14, 2015

I went to the dealership for a lubrication on my 2013 Ford Fusion.They also fixed something that we had received a recall notice on.The work was done quickly and I was happy with the experience.

Mark Hensel

Aug 13, 2015

Service Department repaired my F150 tire by removing the nail to plug and patch.

David Burrows

Aug 10, 2015

We brought the Fusion in for a recall. It was easy to schedule the service and it was finished in a timely manner with no charge.

Joseph Lemley

Aug 10, 2015

Very comfortable. I had my three boys with me that had to endure the extensive wait for my delay. Maybe add something in the room incase parents have to bring their kid(s).

Valued Customer Brock Associates Llc

Aug 5, 2015

the service adviser Brian knows the company i work for is very reliant on my having a running truck and some how gets me in and Jerry the diesel tech is the only guy i trust to do the job right these guys are true assets to the Woltz and Wind family.

Catherine Baier

Aug 3, 2015

It took about an hour to have the oil changed on my vehicle.

Susan Gardner

Aug 1, 2015

ford c-max. The staff, particularly Frank Davin and Ziggy, were helpful in fixing this reoccurring issue with battery in a very quick manner. Frank was particularly helpful. The issue arose on a Saturday and my car was my only source of transportation. Frank made sure that initial testing was done when I finally got the car to the dealership late Saturday afternoon and provided several options for alternative transportation until the car could be properly serviced on Monday.

Debbie Dolence

Jul 28, 2015

Ford mustang convertible, service was good, staff helpful

Steven May

Jul 28, 2015

Maintenance on my car was done in a timely manner by professional staff at Woltz & Wind Ford. Couldn't be more satisfied.

Loraine Modrak

Jul 23, 2015

I have a Fusion. The personnel at Woltz and Wind are always courteous, knowledgeable, respectful. I have been a costumer since 1990 so I have had plenty experience with them.

Brian Scott

Jul 22, 2015

Original part ordered was incorrect so replacement was overnighted and installed the following day! Service staff at Woltz and Wind are second to none! Very satisfied with level of service on all 3 cars.

Daniel Salmen

Jul 22, 2015

The service has been excellent. Work preformed is always of high standard. The service is always helpful and professional. That is the reason I have my vehicle serviced there.

Michelle Kaufman

Jul 22, 2015

Work took a little longer then it should. But everyone was very helpfull and knowledge.

Ronald Becker

Jul 19, 2015

experience was fine would have been nice to give car a quick car wash since purchasing at this dealership

Catherine Morgan

Jul 17, 2015

Matt was very attentive and listened to the description of the problem I was experiencing. He explained what he was going to do, kept me informed on the progress of the repair and ensured I was satisfied. I couldn't have asked for more. Great customer service.

Lorri Good

Jul 17, 2015

We purchased our van early 2009 from Woltz and Wind and we have put a lot of miles on it. The service department always goes above and beyond to keep our high mileage van running safely for our family. I am told all the time that it is hard to believe how many miles we have on the van and how great it looks. (over 125,246 and counting)

Marjorie Forrest

Jul 17, 2015

They are friendly. They take my husband home and pick him up. Great service for car

Terrence Mccullough

Jul 17, 2015

My Lincoln was in for accident damage to the rear bumper (second time this year). Your collision department is excellent. Lincoln looks new. I get the Lincoln serviced at Washington Ford. They also do an excellent job. Thank you for your effort.

Debra Breauninger

Jul 13, 2015

Matt Shoemacher was very helpful and friendly , all the employees were friendly and the facility was clean

denise Zeman

Jul 13, 2015

Their customer service is the worst I've ever seen. Every time we decide to have our vehicle serviced there, it's nothing but a nightmare. Today, for example made a appointment for 730a for an simple oil change and tire rotation. I called a 2p to check the status. Well the mechanic said they are behind and haven't looked at it yet. But there's a good chance it might be done today. He also said if they don't get to it today. That I could bring it back tomorrow. How's that for customer service. I WILL NEVER RETURN TO THIS DEALERSHIP EVER AGAIN! Not that you cared in the first place.

Kevin Campbell

Jul 13, 2015

Good job and met my expectation. **************************************************************

James Smith

Jul 11, 2015

Excellent as always. Highly recommend to all. Best dealership around.

Deborah Sanner

Jul 10, 2015

Everyone was very pleasant and helpful. My car was done ahead of time. I had a very pleasant experience

George Bartkus

Jul 7, 2015

Ford Fusion oil change done quickly and had just gotten a notice on a recall and that was done at the same visit so I did not have to made another appointment to have that done.

James Shoats

Jul 7, 2015

Brian in the service dept office was very helpful. //////////////////////////////////////////

James Undereiner

Jul 7, 2015

Vehicle is a 2010 Ford Escape. The service met all expectations and was finished on time. The staff was most helpful and explained everything done to the vehicle. They also made some recommendations for the future and provided price estimates.

Dennis Henry

Jul 6, 2015

We have a 2014 focus.....we wouldn't think of taking it to anyone but wolto & wind. Service is always great!

John Stavish Jr.

Jul 4, 2015

Good service from Ziggy the service rep as always.

Allan Blacka

Jun 30, 2015

Heidi and Jack were most helpful in the scheduling of service for our 2015 Fusion. We have always been pleased with their attention to our needs.

James Viviano

Jun 30, 2015

nice sales staff, offered bottled water on a warm day, and offered free oil change on purchased auto

Troy Reeves

Jun 30, 2015

The Service advisors are great and communicate all work to be done and any work that comes up that needs to be done. Also the prices are very reasonable can not beat the Works package.

Claire Werling

Jun 25, 2015

The customer service is excellent. We were kept informed of the progress of the repairs.

Valued Customer Brock Associates Llc

Jun 24, 2015

as always the staff in the service department took excellent care of me and my truck in both a timely and professional manor.

Christopher Burns

Jun 23, 2015

Rich in service is awesome. Does a great job scheduling and getting my vehicle back to me in a timely manner. The service is more expensive here but Rich provides value above low cost.

Valued Customer Kutz Fabricating Inc

Jun 22, 2015

Service was great. Matt in your service department is very courteous, efficient and knowledgeable.

Rosalie Palmer

Jun 17, 2015

repairs were done in a timely manner. I am pleased with the service and the courtesy extended to me.I think your service department is a model of what service departments should be. Thanks

Elaine Bram

Jun 16, 2015

Their place is always so clean and everyone is extremely professional. They make us feel like we are important to them. We have been a Buick and Chevy family for 35 years. We are now a Ford family since the purchase of my Escape. I have a 2014 Ford Escape. Our salesman, Dan Trovey, was so very helpful and not pushy. We will be back to visit him in a few months/years for another Ford for my husband. His Chevy is about 10 years old right now. Hopefully, it will last a bit longer..but we have every intention on purchasing another Ford from Woltz and Wind in the future.

William Ehler

Jun 16, 2015

Great efficient work. Even applied some credits to my invoice I forgot about!

David Banks

Jun 13, 2015

Jack in service was able to work me in and got me back on the road. Thanks

Patrick Moore

Jun 13, 2015

2010 Edge, purchased in 2010. It has been serviced exclusively at Woltz & Wind. I will purchase my next vehicle here also.

Timothy Mlatnik

Jun 13, 2015

My service advisor kept me informed along the way and was a pleasure to work with

Ron Kushner

Jun 12, 2015

Service is always excellent at Woltz and Wind! I would strongly recommend this dealer to anyone.

Carol Vogeley

Jun 9, 2015

Your service was excellent and my service technician was very helpful.

Mary Sanker

Jun 9, 2015

Service staff was very accommodating, friendly, helpful and efficient? as always!

Louann Jeremko

Jun 7, 2015

Staff is excellent. Everyone is friendly and helpful. Biggest problem is not having parts. Several trips have been required for repair of transmission. This appointment took weeks! In addition several recalls---parts never available!

Dennis Celento

Jun 5, 2015

I came in at 8 AM for an inspection and oil change. I was told I needed rear brakes so I said ok to replace and I stayed in the waiting area. I was told 1 hour and a half to do the work. After two hours I went up to the window an inquired about my car and the girl said she would check. A couple minutes later she said I have it. Not sure how long the car was ready but if had not inquired I'm guessing I could have been there much longer. My recommendation is when the promised time passes and they know you are in the waiting room they could at least tell you how much longer it is going to be. Thanks, Dennis.

Andrew Tiglio

Jun 1, 2015

Car was dropped off in the morning with and I requested a 3:00 time at which I would pick up the car. The car was ready at the requested time.

Barbara Sodini

Jun 1, 2015

I have always been pleased with the service I have had at Woltz and Wind. The service manager I usually deal with, Jack Kowaleski goes out of his way to be helpful.What I am not pleased with is the cost of parts for my car, parts that should not have to be replaced - for instance, my seat belt buckle.

Vincent Mazza

Jun 1, 2015

I helped my parents purchase a new car. The car would not start a week after the purchase. Ed Carr the Salesman and the service team responded quickly to help them out. The service dept. provided a loaner vehicle and in a day they had their new car back with a new battery. Their inconvenience turned into an overall positive experience.

Mary Mcmurray

May 31, 2015

Service was excellent very helpful i was ver happy with all the help to geteeverything taken care of

Harry Nadeja

May 29, 2015

the service was excellent as usual. Staff was very helpful

Robert Fischer

May 28, 2015

I had my F150 flat bedded to your shop over a holiday weekend and Brain called me early Tuesday morning about what was wrong. He was very honest with told he would be able to possible get to it till the next day which was okay with me. He was great to deal with and very helpful.

Gary Henry

May 27, 2015

My service advisor for my recent visit was Ziggy Hague. He always does an excellent job of explaining things and estimating time of completion. Ziggy is one of the reasons I have been coming to Woltz & Wind for so many years.

Michael Siegel

May 25, 2015

Everything was great; as I expected. You folks do a GREAT job !

Catherine Gee

May 23, 2015

drop car off at night pick up lunch time next day

James Smrekar

May 23, 2015

Was very satisfied with service department!vehicle was fixed right the first time

Pratima Parikh

May 23, 2015

I have Ford Fusion 2013 car. The staff was very helpful and courteous. I was very pleased with the service.

Michael

May 22, 2015

Everyone at W&W was incredibly courteous throughout my time at the dealership. While my service took a bit longer than expected, the service technician walked me through every step of the process and was incredibly thorough in explaining any delays/issues that arose. I felt comfortable in the waiting area and was able to get some work done while I waited. I'm confident that my vehicle is in tip-top shape after this most recent trip to Woltz & Wind.

Daniel Schumacher

May 20, 2015

Matt in service department is very nice and helpful. He clearly told me the repairs that needed to be done and treated me fairly.

John Yarowenko

May 18, 2015

Service was excellent. Will continue to take vehicle to woltz and wund

Katie Cornell

May 18, 2015

I brought my vehicle in for a routine state inspection, with the additional repairs of a loose speaker and rear windshield washer fluid issue. The inspection found an issue with my 2 front tires, so those were purchased as well. I felt that the tires were a bit on the pricey side. Overall, it was a positive experience with quick turn around.

Jeffrey Sherman

May 16, 2015

Suring the inspection, my tires were identified as not enough tread to pass. They got to me in time to be able to finish the car as originally promised.

Dennis Uchal

May 14, 2015

Service was excellent. Accomplished what I wanted in a reasonable time period

Brian Larson

May 12, 2015

Currently leasing 2 vehicles from Woltz & Wind Ford..Couldn't be happier.. Service is fantastic!!

Kevin Rankin

May 12, 2015

was promised everything I was told. price was competitive.

Kristie Wagner

May 12, 2015

Was very happy with the work done but did not like dropping the vehicle off at 0900 and not getting a call till 1500hrs when I called to check on the vehicle status and they informed me that they had just broght the car in the garage to look at it. That needs to be done a lot faster. Thanks for you time.

Anna Grossi

May 6, 2015

After four times that my battery died, I was ready to call it quits, but Ziggy kept saying that they would find out what was wrong. Finally they did. What a great feeling when I go to start the car it now works. Thanks to all for not giving up on trying to fix my car.

Steve Yeager

Apr 25, 2015

Everything was done great! Car runs better! They did a great job making my car run the best possible.

Christopher Holzworth

Apr 23, 2015

2014 F150. Jack was my service rep and was very helpful. I dropped my truck off the night before and it was done by 10:00 am. I was pleased with the service. I also love my truck.

Lois Newton

Apr 23, 2015

I have a F350 that was brought in for a normal oil change, rotation of the tires and the service was great, however, the low pressure tire came on and I brought it back and they put more air in the tires, and the light is still on and that was two weeks ago and because of my work schedule haven't taken it back. I do know that it's not the tires because they are fairly new tires. But othe than that, the service and the staff was great.

Mary Louise Lula

Apr 22, 2015

As usual, I got top notch service. This was an emergency situation when a large rock flew across the Interstate and hit my right front tire. I hobbled into your Service Department, and since Jack was not in, Ziggy helped me. He went above and beyond in assisting me.

Linda Mazzei

Apr 21, 2015

I took my Windstar in for an inspection. All work was done promptly and correctly. The staff was very nice.

Martin Comini

Apr 21, 2015

Fast. Got my car done the same day. Was able to get 4 tires and breaks taken care of.

Gilbert Sterner

Apr 20, 2015

Great customer service. Rich Huntley kept me informed through out the service process. All employees were friendly and helpful.

Marilyn Sherby

Apr 20, 2015

Jack K. and the mechanic were both very helpful.They identified several problems that required attention to ensure my FOCUS would continue to run safely. Very pleased with the excellent service.

Michael Zuchinski

Apr 20, 2015

No one knows my f-150 better than my ford dealer I only have it serviced here, it's 18 years old and I drive it every day.

Frank Miller

Apr 17, 2015

I had front end body work done after hitting a deer. Everything was done completely and satisfactorily. It was completed in the time frame I was told with no extra or hidden charges added on.

Anthony Galicic

Apr 16, 2015

Since I purchased my first Ford vehicle at WOLTZ and WIND FORD I have had all my service/maintenance work, as well as state inspections, done there. I have never driven any of my vehicles away feeling disappointed or dissatisfied. Their sales, service and mechanical personnel have ALWAYS done an excellent job. They go beyond your expectations and you get your vehicle back in a timely fashion. Keep up the good work so that I can continue to recommend you to friends and associates without reservation.

Bruce Oneill

Apr 16, 2015

I wasn't charged for things that only needed to be checked; they just noted that they checked it.

Kimberley Scumaci-daniels

Apr 16, 2015

I brought my 2011 Ford Escape Limited in on a Wednesday night for repair work on Thursday to: 1. a leak in my back window 2. a bang in the front 3. a loud rear wiper motor 4. a broken speaker Brian called a hour or so after the shop opened to discuss the work. He had looked up my history and was aware of my extended warrantee. He explained that the leak to a window seal would not be covered and offered an estimate for the repair. I decided against the window repair and he told me he would be in touch after he checked out the remaining item. He called again approximately 5 hours later to let me know all items were covered under my warrantee but that he would need to get the replacement parts shipped in. We decided to set up an appointment for the following Tuesday to have the repair work done. The work was completed on Tuesday as planned, without a hitch. I always worked with Brian and I felt very comfortable with his care of my vehicle. He was very professional and courteous.

Marilyn Berry

Apr 16, 2015

My Salesman Jonathan Kirks was more than EXCELLENT!!!!! He went above and beyond to get me into my new 2015 Ford Mustang. He was the only reason I came back to Woltz & Wind Ford.Woltz & Wind Ford did however give me a fair trade for my 2013 Mustang. Yes I would recommend my family to Jonathan Kirks and your dealership.

Jeffrey Torek

Apr 15, 2015

I contacted Ziggy regarding my oil leak and exhaust leak on my 2003 F250 Superduty. After discussing the problem we scheduled the truck for a week I would be out of town on business. He called me an update on the repair and had it completed before my return. My flight was delayed so I couldn't pick up the truck until after 8PM however the cashier was open until 9PM. The whole process was smooth and efficient. Ziggy is the best.

Martha Snezek

Apr 13, 2015

My appointment was for 9:00 am for a routine 15,000 mile check up. I told the service people I would wait for my car. It was ready by 10:30 am.

Irritated About Customer Service

Apr 11, 2015

If you want a decent selection of used cars and trucks, then this dealership is one to look at. But stop...... right there...... go no further than looking. Why? Because the customer service and buying process is horrendous. Found a vehicle that I liked and was highly interested in and received nothing in return from their customer service. Was in contact with 3 different individuals trying to get information on the vehicle I was interested in for several days. However none of them were that interested in trying to help me............Then, after the car was sold to someone else, they contact me and inform me that it was sold and to have a nice day! Not professional in any sense of the word and a total waste of time even attempting to purchase a vehicle from them. Highly not recommended!

John Mittner

Apr 10, 2015

Service manager Jack is great to work with. I gave him the incorrect Owners card for inspection. He called me and I told him that the other one was in the car glove compartment. I was still in the building but he said that he would have it brought up from Lower lot. He always is very helpful.

Louis Long

Apr 10, 2015

there needs to be more communication. Why must I call you to find out what is happening with my car? There were unexplained delays in the work. Communicate. It is that simple.

James Smrekar

Apr 2, 2015

Service was great no problems,fixed my vehicle right the first time

Nancy Mcmillan

Apr 2, 2015

Service was fine as usual but we no longer own the vehicle.

Maureen Kyle

Apr 1, 2015

Our Escape had a re-call and we got new tires. Everything went well.

Cherles Beashear

Mar 31, 2015

The service was amazing and quick. The only thing that was negative was when i asked the service wrighter if the tires i was getting were stock. He told me no they were not. But cime to find out they were. I wanted to upgrade them from the stock tire. Besides that they are the best ford dealer I have been too!!!

John Blake

Mar 31, 2015

The Sales Saff and Service Department are Very Professional and Extremely Knowledgeable. I Highly Recommend buying your next Ford from here.

Joseph Farkas

Mar 31, 2015

Service department was very helpful. I brought my 2014 escape in for service.

Anna Grossi

Mar 25, 2015

Done in a fashionable amount of time. Always very pleasant when I come or cal in.

Edward Schmidt

Mar 25, 2015

Purchased 2014 Ford F-150 XLT. The sales experience was great. Kevin P. is an excellent salesman and provided pertinent information allowing me to make an informed purchasing decision. I recently took my truck in for it's first oil change and tire rotation. The maintenance was completed when promised, and I drove away a satisfied customer.

Maria Duncan

Mar 25, 2015

We always get treated with respect and courtesy. The tech do their jobs well and so does evryone there. They took good care of us.

Anthony Iorio

Mar 24, 2015

Excellent sales and service thanks so much!I have purchased several vehicles from this dealership all excellent experiences.

Tj Pitzer

Mar 24, 2015

Thank - you very very very very very very very very very very very very much

Daniel Ferrari

Mar 21, 2015

Took 2012 Edge for the Works and asked if they could do the state inspection at the same time and they did, told me approx 5-6 hours and had it done in 4 hours. Great work.

Louise Means

Mar 19, 2015

My service rep is always helpful in that he explains what's going to happen and any costs involved. Love going to Woltz and Wind Ford and will certainly recommend it to anyone.

Thomas Hurney

Mar 19, 2015

Matt,our service advisor, was excellent he explained what work had to be done, how long it would take, and asked if we need a rental. It was done faster then he said the car was fixed right.I will be back. Good job

Dean Lucia

Mar 18, 2015

Great,fine awesome crazy deal of the century totally freaking off the wall

Donald Mccalmon Jr.

Mar 18, 2015

Main issues I have with service at the dealership are hours of operation and length of service time. For minor items and regular maintenance, it's tough to give up a large block of time during the week to have service done. I had to take the afternoon off work to have this service completed.Weekends would make it somewhat better, but having to wait for an hour to get an oil change and tire rotation is a bit much. I was satisfied with the quality of the service, just not the hours and length of time.Thanks,Don

Janet Kennelly

Mar 18, 2015

Service rep was Rich. Very helpful and responded to all my calls quickly. Service was excellent- little expensive lol!

Ronald Coultas

Mar 18, 2015

felt that I had very good service I waited for the car and was very comfortable because of your staff

Rannette Toomey

Mar 17, 2015

The service department at Woltz & Wind is head and shoulders above any other service department I have visited. Your service manager, Jack Kowaleski always has a smile on his face and explains any repairs needed, in great detail.

Edward Hoffman

Mar 16, 2015

I purchased a Ford Fusion at Woltz&Wind in heidelburgh,Pa. Two salesmen assisted me with the purchase Jon Kirks & JoeSimbari both men were very professional and explained the works of the car thoroughly. I am looking forward to working with them in the near future with a new car for my wife. I really like the car.

Kathleen Simko

Mar 16, 2015

I had an appointment for an oil change and new wipers. The staff alerted me that I needed new brakes and they showed me the wear. Since I was already at the dealer for service I requested four new tires and a new battery. The also cleaned the fuel line. The staff was very kind and kept me up to date on the status of the service. They were gracious to fit all this in so I could drive away knowing my Escape was road worthy. I trust Woltz and Wind Ford 100% for all the service on my Escape.

Daniel Casserly

Mar 14, 2015

Always get great service and Steve Siegel is the best.

David Nestler

Mar 13, 2015

2012 Ford F-150 very satisfied with Ed Carr and Matt Shoemacher. I have purchased 6 cars and or trucks from woltz and wind since 2003. Planning another one by years end.

David Devlin

Mar 12, 2015

this trip was ok, however, I noted that while the car was serviced in january for state insp, oil change and tire rotation, the oil was never changed. It did show up on the bill though, and was covered by the warranty on the car. I wouldn't have known that, except that in march, (after taking a trip from pittsburgh to myrtle beach and back in january) the old window sticker for the service due was still on the windshield, AND the "Change engine oil soon" alert came on. I immediately called for service and, no wanting to make waves, said no more about it. I have no way of knowing whether the oil was changed in january or not, but I'm strictly going by the window sticker and the change oil alert. I did have the oil changed at this visit. I have always been extremely satisfied with the service at woltz & wind, and this is the first potential problem I've had.

Robert Cunningham

Mar 12, 2015

Service was completed correctly in a timely manner. Price was good. My only wish is that you could provide service opportunities on an evening or Saturday.It is an inconvenience as my wife had to go without a car for the day as I needed to use hers.

David Mcmurray

Mar 3, 2015

Everything went well finally got a problem fixed that has been going on for a good while which I'm grateful for.

Patrick Mcgowan

Feb 27, 2015

Staff was very knowledgeable and helpful. Was in and out in a pin hour with the problem fixed!

Hermoine Adelsheim

Feb 26, 2015

I am so pleased with the way my car is running now that I even took it to a carwash! Everything is working so smoothly, soundlessly that I can't believe it's the same automobile.Rich was wonderful, explaining everything that needed to be done and then arranging transportation for me.You guys get two thumbs up!

Louie Hooks Iii

Feb 25, 2015

As always I received both professional and timely service, Matt was very professional about explaining the reason for the recall.

Richard Petro

Feb 25, 2015

Service personal are the BEST. Waiting area is comfortable especially the Free Coffee. Ha Ha.

Kerstin Makowski

Feb 18, 2015

Were able to complete my 2 recalls, and oil change in a timely manner. Great service. Staff is helpful too. I had to get a rental and the one service advisor escorted me over to the rental department since I had not been there before.Always call to let you know when your vehicle is ready to pick up. Also, they provide good feedback on the multipoint inspection with the works package to let you know items that might need addressed in the near future (ie. tires, brakes).

Robert Moore

Feb 18, 2015

I'm an old-time customer (this is my second Mustang purchased at Woltz and Wind) and I've always received excellent service. I would like to see weekend services implemented but I understand the reasoning (exorbitant expense) for this non-option.

Gavin Rapp

Feb 17, 2015

Steve Siegel is the best! Matt and Jack in Service were great as well. Always polite friendly and honest.

Gregory Laepple

Feb 17, 2015

My 2011 F-150 Lariat wasIn for state inspection and emissions. Everything passed but it was recommended a new battery and some other preventative maintenance (ie Air Filter, clean another part for better efficiency due to the truck having 45000 miles). When I drove my truck off the lot, I knew immediately it was running much better than it did on the way in and after using a half of tank of gas, I can tell I'm getting much better gas mileage. Prices were actually completive to local garages and other larger repair facilities. Thanks Very Much

Marlene Kaminsky

Feb 16, 2015

My service to my Escape was done to my complete satisfaction. I do not take this vehicle anywhere but Woltz Wind for servicing and in between it's regular maintenance it really has had no major mechanical problems. It has been a wonderful reliable vehicle. I feel that it's ongoing reliability has had much to do with the service checks competently done at Woltz of Heidelberg. Matt Schumacher has been my service advisor for the past several years. He along with the rest of the servicing staff are very courteous and respectful.....and I can't forget the courtesy van, what a wonderful perk!

Keith Perl

Feb 13, 2015

After a less than ideal experience a few months back(mostly FORD related not W&W) my brake rotors needed to be ground at just 15,000 miles. My concern was that this premature maintenance would lessen the life of the rotors. During this visit at 28,000 miles the rotors needed to be ground again. My service rep informed me that the rotors were still with in specs and FORD would not warrantee the item. He then informed me that W&W would cover the replacement from a fund they have for special situations. They have restored my confidence--thank you. I am still not real happy with FORD -- This is my 3rd F150 and I hope maintenance issues do not pop up for this one as my first 2 were pretty much maintenance free (Both around 200,000 miles at replacement)

Melissa Matus

Feb 13, 2015

Bought my ford.escape in set 2014..1st.time in for a oil change and tire rotation..they were so efficient on time and I feel I have the best mechanics working on my ford. I will always return for any issues with my car.

Douglas Sethner

Feb 12, 2015

My service was great I got a appointment when i needed it . I picked my car it was ready THats all i can say

James Palivoda

Feb 12, 2015

MATT IS THE BEST , CAN ALWAYS COUNT ON HIM DOING A EXCELLENT JOB. DALE P WORKED ON MY CAR , HE ALSO ALWAYS DOES A EXCELLENT JOB. 2010 MERC M JIM PALIVODA

Jane Kwasniewski

Feb 12, 2015

John in service listens attentively and ensured that our questions were answered

Mary Louise Lula

Feb 12, 2015

I had a flat tire, called Jack and he told me to bring it in and they would take care of it. I had to call Eric Hamilton Roadside Service (the Lincoln emergency contact), they put the spare tire on it, told me the original tire was not reusable (said it looked like dry rot. I highly recommend Eric Hamilton's service. They are prompt and easy to work with. The old tire was put in my trunk, I had an extra tire at the house, so the guy from Eric Hamilton put that one in my car, and drove to Woltz and Wind. Jack greeted me, I waited for less than an hour and my new tire was balanced, mounted and placed on the car. I always tell everyone how great Woltz and Wind is.

Meade Smith

Feb 11, 2015

The service was great. They took care of everything that was needed (engine light was on and it needed a new sensor). Everything was done on time (and covered under the warranty). Awesome.

David Tournay Jr.

Feb 10, 2015

Always first class.Ziggy always takes very good care of me and my Lincoln. Woltz and Wind Ford is the only place I will ever deal. Everyone there know there job and does it very well.Dave Tournay

Kathleen Randolph

Feb 10, 2015

Ford Edge, 2014, Ziggy was my service tech and he did a great job communicating and finishing the job in the required time. Thank you

Luis Ocon

Feb 10, 2015

The service my vehicle received at FORD Woltz & WInd was outstanding. The customer service representative, well knowledgeable, clarified all my questions about the technical issues my vehicle was experiencing. He kept me informed about the progress of my vewhicle's service. As a result, my vehicle drives in optimal condition. Thanks so much FORD W&W for taking care of my vehicle. P.S Forgot to mention about the cost of the service. The service fees were very reasonable. I also got my discount through THE WORKS.Thanks again, FORD W&W.

Ronald Pasic

Feb 10, 2015

Ziggy is always very good to us. Been with you since 1997 and keep coming back.

Valued Customer Wallas Inc

Feb 10, 2015

Brian Cook got my truck right in and got the recall done while my driver waited. Thank You Brad Wallas Wallas Inc.

James Smrekar

Feb 5, 2015

Every one was excellent,Matt was so helpfull , understood my concerns on my vehicle

George Bado

Feb 4, 2015

ford edge year13service great staff very friendlyFORD COMPANY REFUSED TO PAY FOR MY RUNNING BOARDS . MY WIFE IS HANDYECAPPED .

George Gittins

Feb 4, 2015

Rich the service advosor does a great job I always see Rich when I come in for my service. He treats mevery good.He is the BEST,

Paul Rusiewicz

Feb 4, 2015

The service is always good ,and the staff is helpful to

Ventura Compagni

Feb 4, 2015

replaced back window with new one, on time and complete

Jack

Feb 2, 2015

The service team is always willing to work with my schedule

Stanley Bostjancic

Jan 30, 2015

I did on previous page and was completely satisfied

John Henkel

Jan 26, 2015

jack was very helpful when I was in on 1/20 when I had the tire issue...as always I'am very satisfied with the service that I receive each time I'am in for service.that's why I woudnt go anywhere else when iam ready for another escape.......

Dennis Brown

Jan 24, 2015

Ziggy does it right - easy to set up appointments with, convenience of the location of Woltz & Wind - purchased the vehicle at Washington Ford, but have the service done at this location because of the convenience

Kevin Campbell

Jan 23, 2015

The Service was Great, and they had me in and out of the garage in less than 1 hour, Exceeded expectation

Mathew Merhaut

Jan 23, 2015

Woltz and wind ford is an unstoppable business with continuing excellence year after year. From great customer service to wonderful deals to keep customers happy and coming back for more. Bravo, Woltz and Wind, you've made a life-long customer out of me!

Valued Customer Ciminelli Real Estate Corporation

Jan 23, 2015

Service Manager (Matt) is always helpful and communication is great.

CRD

Jan 20, 2015

I brought my car in for a low oil pressure warning light. The problem was fixed very affordably the first time, and I was kept informed the whole time about what was happening with my vehicle. I was very impressed with my service advisor, as he always seems concerned about my vehicle and getting my car fixed the first time and having the work performed quickly.

Justin Barksdale

Jan 20, 2015

My 2014 Ford Fusion needed a vehicle inspection. Woltz and Wind Ford accomplished that in a timely manner with no hassle.

Michael Cira

Jan 20, 2015

I had a very good experience at Wiltz Wind Ford. The service advisors were knowledgable and respectful when dealing with me. They were proactive regarding reviewing mfg recalls ans testing the necessary equipment associated with the recall.

Leon Ortosky

Jan 18, 2015

My first visit, since I bought my 2014 Edge: Everyone was very professional and eager to guide me thru my service appointment. I always feel like the staff really cares about me, my concerns and my questions. A great place to do business.....

Daniel Salmen

Jan 16, 2015

The service I got when i took my 2009 Escape was excellent. From the time i got there to when I picked it back up. The repairs were done excellently and keeping me informed was also excellent. That is the main reason I take my vehicle to Woltz & Wind Ford. Excellent people, service, and very trustworthy. I wouldn't think of going anywhere else.

David

Jan 16, 2015

Service was fast and done professionally. Spent a lot of money I think for brakes and rotars and f150 raptor only had 34000 miles. Would have been nice to get pro rated on that. Or when I got it serviced before that they would have changed the pads before they messed up the rotars. All in all. Satisfied.

KML

Jan 15, 2015

I didn't make business with they, no return to my e-mails.

Eugene Murphy

Jan 8, 2015

everything was fine. Ziggy is always helpful as my service rep

Phillip Monroe

Jan 6, 2015

I am very pleased with the experience again from Woltz & Wind Ford. Thanks again for keeping me up and running.Thanks,Phillip Monroe

Frank Losos Iii

Jan 4, 2015

Always top quality service. The quick scheduling and completion of service for the best price (including parts and labor) were excellent.

Michael Grande

Jan 2, 2015

Very quick and painless. I waited for the vehicle and I was out in under an hour.

Douglas Sethner

Jan 1, 2015

The work was done on my Ford Tauris quick I am very Happy

Dwayne Kemp Jr

Dec 31, 2014

Everyone very friendly and courteous advisor let me know about tires and I will bhg tires through him. Is There any way I could use gift cards for tires?

Robert Gray

Dec 31, 2014

Very friendly and attentive employees. Service was done on time as promised. Only recommendation i have is when car was finished, i was told to go to settle bill with cashier, cashier had no clue where my car was. Due to the massive size of this dealer the search can be a challenge. I found my car parked in a lower parking lot amunst about 100 other cars. I had to walk down a road about 100 yards to get my car. Thank goodness it was a fairly nice day. If the weather would of been bad this would of been unacceptable.

Sharlene Lubitz

Dec 31, 2014

Brought my fusion in for oil change and inspection everything was great. Needed my car by a certain time and they did it. Thumbs up!!!

David smrekar

Dec 30, 2014

Very satisfieded on knowledge of service dept. and personal excellent job

Gerald Hudak

Dec 30, 2014

the service was great as usual I can always count on having the job done correctly the first time

Gilbert Sterner

Dec 30, 2014

I had a brake light that needed replaced, I dod not have an appointment. They took care of it fast & efficently.Thanks

Harold Engle

Dec 30, 2014

Recall on my fusion first time for service jack was real professional sure is a long walk to lower level for my car

James Smith

Dec 30, 2014

The service department at Woltz and Wind is by far one of the best, if not the best service departments I have ever worked with. Friendly, attentive and honest. Highly recommend Woltz and Wind.

John Marcolini

Dec 30, 2014

Last appt was a f-150recall, tire rotation and oil change....everything was fine except the new oil sticker was not placed on the window.

Marlene Kaminsky

Dec 30, 2014

As always I was satisfied with our service at Woltz Wind. We did not have an appt the day of service but Matt Schumacher and techs were able to get our Explorer Sport Trac in for diagnostic and servicing. That servicing required several follow up calls from Matt and I was kept thoroughly informed of what was being done throughout the day. Also Matt arranged for shuttle pick up for me from my home to take me back to the dealership. The shuttle drivers are always courteous and the service is so convenient! Our vehicles are serviced only by Woltz Wind and we feel fortunate to have them so near our home.

Russell White

Dec 30, 2014

They always correct any problems that I have with my truck. The only complaint that I have is that it almost always takes several days to get an appointment so I have to plan ahead.

Valued Customer Kutz Fabricating

Dec 30, 2014

I've purchased an expedition and just last week an f-150 pick-up. I like your dealership and especially like the service department. Keep up the good work !

Charles Mclaughlin Jr.

Dec 26, 2014

Dealer and employees took great steps to satisfactorily resolved my problem. Not real pleased with Ford but dealership is excellent.

Kevin Hambelton

Dec 22, 2014

Glad you are close. Waited to get an appointment however; it was worth it.

Bernard Manion

Dec 19, 2014

i could not want for any thing else at woltz and wind KEVIN PHILLIFENTS HAS SOLD ME 3 CARS AND THAT IS WHY I KEEP COMMIMING BACK

Rodney Mell

Dec 19, 2014

Brian from the service department was very nice and helpful.

Allan Blacka

Dec 18, 2014

What an excellent organization. The scheduler understood my issue and made the correct response by setting up a convenient appointment with information that a shuttle would be available. The service man, Jack Kowaleski, is just right for the task of getting me handled when I showed up for the scheduled appointment. The matter was promptly taken care of and a shuttle was arranged to pick me up to come for my car. Keep that wonderful service department.

Hertha Slivka

Dec 17, 2014

Every time I brought my car in for service I was kept up to date by the service manager as to what they were doing and when my car would be done.I was pleased to learn that if I took their shuttle to my home while my car was being worked on I could ask them to pick me up at my home and take me to pick up my car at the Ford dealership. This is a great service that Woltz and Wind does for its customers.I was very pleased with car and service.

Mark Diamond

Dec 17, 2014

I really like our salesman,kevin.always professional and available

Tim Schaefer

Dec 17, 2014

It was a convienent experience. Good Location when I go to work in McDonald PA.easy access from road.

Daniel Meise

Dec 16, 2014

g Good Service with my ford excape and fine people

James Shoats

Dec 16, 2014

Brian in the service dept office continues to be the reason why I return for service work on my vehicles.

Mark Petrozza

Dec 16, 2014

Service for Focus was good. Easy to schedule, prompt, polite service people.

Ronald Carr

Dec 16, 2014

Explorer, 5th or 6th one purchased from W&W Ford. Love it. Excellent service...

Roxanne Collins

Dec 16, 2014

2013 Ford Edge. I came back to the dealership for my 1st oil change which was free. The staff was very helpful.

Mark Atkins

Dec 15, 2014

i have a 2006 gmc cannyon . that i had to bring to your garge to have the right front rotor cut because were i bought the truck from did not cut rotors on the truck . i call service to make a appoment i ended up talking to ziggy . i made my appoment with ziggy then i remember that i had two drocotr appoments for the day that i had my appoment . so i had to reecel my appoment ziggy was very nice about it and under stood . i told ziggy that i only wanted terry to work on my truck . the reason for that is terry has worked on my wifes ford explore in the pass . terry is a really nice guy and he nos what he is doing . terry always seems to be in agood mood when every i stop in to see him thats a very big plus on my end . thank you very much for having such nice people at your shop

Paulette Randal

Dec 15, 2014

The people at the Ford dealership where very friendly and very Precise and made sure I had a great Experience with them.. couldnt be Happier. Jack Kowaleksi was very friendly and Professional, I feel he is a great asset to the Ford Team. Paulette Randal

Scott Werner

Dec 15, 2014

Was able to get an appointment easily, and my car was done before expected. Thank you.

Deborah Zandona

Dec 14, 2014

Best service polite knowledgeable friendly Done quickly detailed receipt

Leroy Gill

Dec 14, 2014

Dealer was up front on shop repair time and costs,

Nancy Williamson

Dec 14, 2014

Service was performed on schedule, late cashier hours are convenient.

Keith Paul

Dec 13, 2014

The service was completed on time & the staff was very helpful with all my questions. I was purchasing tires for my care for the first time and they were very helpful. The prices were excellent.

Mark Chalovich

Dec 13, 2014

Great service............................car was to take 2 days but they finished in 1

Sylvia Guidry

Dec 9, 2014

My service was completed one day sooner than expected. Service Advisor Jack Kowaleski is very pleasant and always available to answer questions.

Valued Customer Ciminelli Real Estate Corporation

Dec 9, 2014

Service was fantastic and the service communicated well.

Charles Notbohm

Dec 8, 2014

good job. very good service writer. got it done while I waited. Thankschuck notbohm

Deborah Hughes

Dec 8, 2014

My Service advisor is always very helpful and professional. Matt S.

John Ramage

Dec 8, 2014

Everything was great. Had the vehicle finished on time.

Minister Bernice e. Carson

Nov 25, 2014

As always, Ziggy Wade was scourteous, very informed and met my questions with intelligible

MIchael B - alias Arthur Itis

Nov 21, 2014

We have purchased several vehicles from Woltz and Wind. The sales people are knowledgeable, courteous, and helpful, and the service representatives are the same. The facility is modern, very clean, and provides a comfortable waiting area with coffee, water, and restrooms. Service on my vehicles has always been performed within the times specified and explained fully to my wife and me. We are confident that any and all repairs completed addressed the problem and ultimately extend the life of the vehicle.

dk261

Nov 19, 2014

The warranty just expired on my 10' Crown Vic Police Interceptor and my heater broke. Woltz and Wind paid for some of the expenses and Ford payed for some of the expenses. This helped greatly and my service adviser went above and beyond getting those rebates for me.

monkin

Nov 15, 2014

I don't usually do reviews. Their service and sales team was exceptional. I have purchased nearly 50 cars in my life and their performance was near the top.

Joanne David

Nov 14, 2014

My service advisor, Jack Kowaleski, was very efficient and friendly;as was the person when I checked in when I pulled in at the garage; and so was the clerk (not she what her title was), when I check out. Mr. Kowaleski apologized to everyone in the waiting room for the length of the wait because of so many people requiring service, which I thought was great - he is very good!! My car was in a very good spot to pick up when it was finished and there was a mat to keep the floor clean on the driver's side. I was impressed with everyone I came in contact with.

Roy Hoover

Oct 23, 2014

They found a recall I didn't know about, thanks. Why must it be 50?

Gerard Blair

Oct 15, 2014

We bought a used 2011 Chevy Equinox. Steve Seigel was our salesman. We have bought six new and used vehicles from Woltz & Wind since 2001. Steve has always been our salesperson. He is honest, informative, attentive and extremely hard working for us! We love Woltz &Wind Ford. Although we didn't buy a ford we are confident in the vehicle we bought from you. Ziggy has been our service advisor since 2001 and has never steered us wrong! He has always gone above and beyond to excede our service expectations! Thank you Larry Wind for having such employees that are so dedicated to your dealership as well as the customer! Woltz & Wind is our only dealership!

Karolyn Mondine

Oct 15, 2014

Great service..........?................?........................

James Slivosky

Oct 14, 2014

Ford Taurus 2013. Had a problem with the front end and a recall. Both were handled quickly and professionally. Well pleased with the service.

Mente

Oct 13, 2014

Service advisor promised me that my 2006 Ford Explorer would be ready for a very long trip. The mechanic(s) did their job well done as per my request. Now, I am at 2,200 miles away from home as I drove across the America (the Beautiful) without any problem. I notice the service is getting more busier than before as I expect that is a very good reputable repair shop.

Carl Battistone

Oct 11, 2014

Jack Kowaleski is a pleasant and efficient man, and a good advertisement for your firm. A pleasure to do business with him. Thank you, Jack.

Timothy Schaefer

Oct 9, 2014

All the work was done efficiently.Got the truck in a timely manner

Christine Meyer

Oct 7, 2014

Service always efficient. Fixed correctly the first time. Appreciate the shuttle

Colleen Morris

Oct 7, 2014

I am a relatively new customer at Woltz and Wind Ford but I'm very happy with the attention they have given both my vehicle and myself.

Lisa Smith

Oct 7, 2014

I have a 2014 Ford Explorer. I dropped it off in the a.m. before work and picked it up afterwards. The only thing I would change is if Woltz and Wind would wash your car after the service. This is a true way to top off their excellent service.

Mark Petrozza

Oct 7, 2014

service was good. helpful and friendly staffnice facilitiy

Charles Carthorn Iii

Oct 5, 2014

Service staff was extremely helpful...delivered as promised.

Charlotte Tomaszewski

Oct 4, 2014

THE STAFF AT WOLTZ AND WIND ARE GREAT, ESPECIALLY ZIGGY HAGUE.

Gale Truitt

Oct 3, 2014

Best service I have ever received from any service center. Great work.

Sandra Mcquillan-dodd

Oct 3, 2014

The service was great and seamless. Car was completed exactly when I needed it.

Aaron Mitcham

Oct 2, 2014

I needed to get new tires for inspection. They called and informed me that I would need more than 2 tires and that the cost would likely exceed $1,000. This was shocking but inevitable. To soften the blow of such a high cost, the service department made accomodations to reduce the installation costs. The Woltz Wind Ford Service Department is very nice and willing to go the extra mile to make getting my vehicle serviced at a reasonable price for quality service.

Margaret Altvater

Oct 2, 2014

I had my vehicle in for inspection. It was taken in on time and I didn't have to wait for a long time for it to be finished. The staff was very helpful as usual.

Michael Hurley

Oct 2, 2014

Great experience, just a delay in getting the car completed. Other than that, everything was fixed, car was inspected.Thank you.

Nicholas Cercone

Oct 2, 2014

F150-2013Truck had to have engine warranty work.Jack in Service did a great job in keeping me informed on the progress of the matter.And, Jim Morgan, Maintenance Supervisor was able to coordinate the repair in good time.

Phillip Monroe

Oct 2, 2014

I think I did leave you my experience some time age. I will say again the service was excellent & I was satisfied with the work. I have been a customer for more than 30 years & I know almost all the employee that work there & they all take very good care of me when I take my car to them. If it wasn't I would have been bake to have it done over. That has not happen.To Woltz & Wind Ford, I say Keep Up the Good Work.Thanks,Phillip Monroe

Richard Wimer

Oct 2, 2014

Ziggy proposed the Ford credit card and saved close to $200. Great

Timothy Schaefer

Oct 2, 2014

Everything is done in an efficient manner.I always am able to have a rent a car. (within a weeks notice, however I probably could get a car sooner than 1 weeks notice of a vehicle appointment for service.

dme711

Oct 2, 2014

My experience was better than anything I expected! I was looking for a gently used, stylish vehicle for a payment I could afford. Even though I did not purchase a car yet, I would recommend Dan and Brian for anyone looking to purchase! They were very helpful, professional, patient, and down to earth! At no point did I feel pressured or rushed....Excellent customer service! ! Thank you both!

Chris Vogeley

Oct 1, 2014

My Ford Taurus X was due for PA inspection. I arrived at approx 7:30AM, made contact with Matt in service who advised that I might want to wait, which I did and my vehicle was ready at approx 10 AM. Matt is a very special person in your service dept. and should be awarded for his friendly and knowledgeable service.

Dave Mcmurray

Oct 1, 2014

The service went fine the staff was very helpful to get everything to my satisfaction everything is a ok

Kathleen Nonclerg

Oct 1, 2014

Brought my 2010 Mercury milan in for inspection...worked with Jack in service department. Service was great and Jack kept me advised of what would be needed for inspection. Very satisfied. After bringing car home my engine light came on. I contacted Jack next day and we made appt to bring car back in. Problem was discovered within matter of a couple of hours. Part was ordered and appointment made for service. All is well now and I greatly appreciated Jack's help in what was needed and to answers to my questions. I have worked with Woltz & Wind for many years and will continue to do so. Thanks W & W and Jack too!

Louis Francescon

Oct 1, 2014

very helpful and very good with time and fixing the repairs. The service time was very good and well done.

Marissa Fink

Oct 1, 2014

My vehicle was done in a timely fashion and all work requested was completed. Jack was friendly as usual and verified with me the terms of the service prior to the work being completed to ensure the charges/service was acceptable which I appreciate.

Rannette Toomey

Oct 1, 2014

My service manager, Jack Kowaleski, is the best. Even though I had to purchase 2 tires unexpectly, his delivery of the costly news was pretty well received. I have been coming to Woltz & Wind for many years and he always gets me an appointment quickly. His knowledge & delivery of needed services is second to none.

Valued Customer Atlas Wholesale Supply Inc

Oct 1, 2014

The service was excellent. They got me an appointment fast abd called as soon as the vehicle was ready.

Valued Customer Ciminelli Real Estate Corporation

Oct 1, 2014

All positive no problems with service or repairs. All questions were answered.

William Hurd

Oct 1, 2014

The service was completed when requested but it was difficult to contact the right person to find out if my car was ready - no one seemed to be available that knew anything. That was annoying. Parking to drop of a car for service is terrible.

Darrell Huggins

Sep 30, 2014

I've got a new explorer limited. The service crew here is excellent. They know me personally and that's a great compliment. Keep up the good work.

David

Sep 30, 2014

Brian the service manager was very helpful. I had a repeat issue and the first time it was not fixed which made things frustrating. The second time Brian took care of me and found the problem.

Jeanne Rosen

Sep 30, 2014

I was in and out much more quickly than expected. This was recall service and all appears to have been resolved. The only reason for not recommending to friends is that I have none who drive Fords or Lincolns

S. Gruendl

Sep 30, 2014

The staff was very helpful. It helped experience greatly.

Scott Crawford

Sep 30, 2014

PA State Inspection, Tire Rotation, Oil and Filter change and replace headlamp. Everything was mostly good except I thought the time to replace the headlamp was excessive. Someone had to go off site to get the lamp when the mechanic went to replace it. I felt that since this had been scheduled two weeks prior, the lamp should have been in stock.

Vickie Hajduk

Sep 30, 2014

They went above and beyond to help us get a huge discount on a recent air conditioner repair on our 2009 Ford Escape.

Catherine Muick

Sep 29, 2014

We bought our town and country at the end of May from Woltz and Wind. When we began to hear a whistling noise, we weren't sure why so scheduled a check up with the service department. Jack helped us and was quick to get back to me when he realized they needed to keep it an extra day. The next day he called early in the day to let me know the problem. Before I could even discuss the charges, he quickly explained he already talked to used cars and they agreed that they should pay for the repair. I was so impressed with the service and I'm beyond grateful to how kind and professional everyone at woltz and wind are. My husband and I already agreed that our next vehicle purchase will be from Woltz and Wind. Thank you!

Jeffrey Arnold

Sep 29, 2014

Everything went well.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

John Turnbull

Sep 29, 2014

Brian was a very helpful to me, he listened to my concerns and took time to answer my questions .

Robert Recker

Sep 29, 2014

I scheduled the visit and the work was completed when promised. All the work was done that I requested and unfortunately the rear window defrost was not under my extended warranty, which I thought it would.The service manager I spoke with kept me informed as I requested.The rear brakes were replaced however I still hear a squeeling sound when I apply the brakes

Rory Crowley

Sep 29, 2014

Matt is my service man. He always takes care of me. I couldn't ask for better service>

Phillip Monroe

Sep 26, 2014

Great job done by all. Thank for the good work. Woltz & Wind Fords the greatest.

Stephanie George

Sep 26, 2014

I went in for a recall. I was told the recall would take 2 hours to complete. My escape was done within 30 minutes. Excellent setvice, and excellent adviser.

Stewart Putnam

Sep 26, 2014

Izzy was very accommodating and helpful. This was my first service visit at W&W and I will return.

Joan Smith

Sep 25, 2014

Did anyone look at my windshield when they checked the checklist sheet I got a copy of?

Charles Kovac

Sep 24, 2014

It was one of my better experiences of the car dealership

Christine Meyer

Sep 24, 2014

Appreciate the shuttle service. People friendly and car fixed right the first time.

Happy car owner

Sep 24, 2014

jack is awesomeissues fixed completelylove fordlove fordlove fordlove ford

Jeffrey Heasley

Sep 24, 2014

Any time there is a problem I know who will solve my problem W & W. Ziggy has taken care of me for over 25 years and I love the consistency and the trust that he will do it right.

Joseph Nardei

Sep 24, 2014

Overall they did a great job but I have a few suggestions 1. when they're done with the car they should remove the disposable floor mat & plastic seat cover. 2. I know they have to open the door on the car but do they have to leave black greasy dirt all over the door handle, it really stands out on a white car

Judith Turney

Sep 24, 2014

My first new car service visit was very good. Not too long of a wait

L. S. Drago

Sep 24, 2014

My 2014 Transit Connect Wagon is the third vehicle I have purchased from Woltz & Wind Ford. I travel almost 25 miles each way to get to the dealership for both sales and service, but it is well worth the time and travel. My sales consultant, Brian Struzynski, is courteous and professional, and I never feel that I am being pressured. My service advisor, Jack Kowaleski, is courteous and accommodating, and he makes every effort to meet my service needs. In general, I have found the environment in the dealership to be courteous and welcoming. In addition, I feel that the vehicles are priced reasonably. I have referred many people to Woltz & Wind for the best price and service.

Lawrence Woodall

Sep 24, 2014

Always great service. My next vehicle will be purchased at W & W.

Martha Snezek

Sep 24, 2014

Work was done in a professional manner. Car was ready when promised. Good work!!

Randall Mccann

Sep 24, 2014

Jack does a fine job of communicating with me. Every thing was done well.

Robert Boscia

Sep 24, 2014

I appreciate that Woltz and Wind got me into service my car a week earlier than scheduled. This enabled me to sell the car earlier than I had anticipated and buy a new car. I no longer have the Ford Focus but would recommend Woltz and Wind to anyone that asked.

Ronald Coultas

Sep 24, 2014

Jack took care of getting my service done and kept me informed of everything

Spencer Wilcher

Sep 24, 2014

Service department got me in and out, even without an appointment. Had the Works package (oil change, battery test, brake check, etc) done to my 2012 Escape. Staff was very friendly, as always!!!

Stephanie S.

Sep 24, 2014

Repair was made in a timely manner once the problem was diagnosed.

Valued Customer Urgent Care Mso Llc

Sep 24, 2014

Steve went above and beyond to make our experience a good one.

John Keil

Sep 16, 2014

I needed to get my truck inspected with only one week left before we left for vacation and Heidi Perenyi was able to work with me to get my truck in the shop. I really appreciated it.

Catherine Meighen

Sep 11, 2014

Everyone was very friendly. Just glad that my repairs were all covered by the recall. And hoping that there are no more recalls!

Christopher Scheirer

Sep 10, 2014

Could not be happier with the service. Jack Kowaleski was very helpful, quick and courteous. I'd have to also say you guys were on the ball as far as getting the job done! Thank you and keep up the good work!

Matthew Z

Sep 10, 2014

Ziggy always goes above and beyond whenever I have a vehicle serviced at Woltz and Wind. I trust him, and he takes the time to explain all work being done ahead of time and always follows up after service is completed.

Ronald Yohe

Sep 9, 2014

Staff was great. Service was good. Ziggy in service was very good assisting me.

Daniel Schumacher

Sep 5, 2014

Matt Schumacher is one of the friendliest people I have ever met. Polite and very knowledgeable. Pleasure to deal with.

Kelly Gray

Sep 5, 2014

I love it here! I am treated very well by everybody, especially Jack and Matt! They have a great Shuttle Service too! They provide exceptional service!

George Egger

Sep 3, 2014

Did what I expected. Thats why I have purchased vehicles there

Marilyn Rupnik

Sep 3, 2014

My car id fine. work was good. But I dropped car off Sunday night for a Monday APPOINTMENT and when I called at 4pm on Monday they said they couldn't get to it. Car was done at 530pm Tuesday. Think they should have honored our appointment.

Mark

Sep 2, 2014

Service was great, Came in under what I expected the repair to be.

Richard Grandfield

Sep 2, 2014

The service was great. Ziggy is a very good service agent!!

Ventura Compagni

Sep 2, 2014

got on the problem and kept me informed of the progress

David Burrows

Sep 1, 2014

The Staff and Jim Leazier in the body shop were helpful and made sure the work was done correctly. The quality of the repair was excellent and communications were good.

Kelly Gray

Sep 1, 2014

Jack and Matt are the nicest service reps! It's so great that they have a shuttle to take you to work while they work on your car. I think the service is very excellent at Woltz and Wind Ford!!!

Michael Lober

Sep 1, 2014

I own a 2014 mustang. This was my first visit to your dealership. The service work (Pa. Inspection & emission) was good. I feel better knowing a ford dealer did the work. While i appreciate the washing of my car I wish you would have asked me before doing it as I would have declined it. I was glad to see the paper floor mat to help keep grease and dirt off the carpet,hopefully the seat was also covered. All in all I was satisfied with my visit and will return in the future.

Michael Lucas

Sep 1, 2014

The service experience was excellent, as always, and Matt, my service advisor always does a great job on keeping me updated on the status of my vehicle.

Lisa S.

Aug 30, 2014

Paul was very friendly and easy to work with.

Love my Escape

Aug 30, 2014

The service performed was excellent, except that it created a major inconvenience for us that required us to rent a car when we were called at the end of the day (after leaving the car there first thing in the morning) that they needed a part that would require them to keep the car overnight. They knew the part was defective at the beginning of the day because we told them so. We asked about a vehicle loaner, and they said they had none. So the repair effectively cost us another $125 because we needed to rent a car. Another frustration was that when we called to set up an appointment, we had to wait nearly three weeks. So bottom line - service quality was excellent, but timing was a problem both in making an appointment and in getting the work done.

bill

Aug 29, 2014

My husband brought the truck in for a banging noise he has been hearing when turning the wheel a certain way. NOTHING was found wrong with it> BUT after riding in the ford f150, as we were turning into our plan to our home, what a bang I heard!SOMETHING is DEFinately wrong! Wish you could have found the problem, No problem with ME hearing it!

James Shoats

Aug 29, 2014

Brian in the service dept very helpful and courteous

Marilyn Rupnik

Aug 29, 2014

I am fully satisfied with the work that was done to my car. I can feel a difference.BUT I had an appointment for Monday, dropped my car off Sunday night and when I called a 4pm on Monday they said they were not able to get to my car and would have to do it Tuesday. I honored my appointment time and I think they should have too. Car was finally finished at 530pm on Tuesday.

Valued Customer Brock Associates Llc

Aug 29, 2014

I am always given very prompt service and speedy service and have no need to have anybody else service my f550. your diesel mechanic JERRY has always impressed me with his knowledge and Brian some how always seems to fit me in the schedule.My company only has one work horse we rely on so being down for extended periods is a real problem so far that has not been a problem.Thank you for your services you provide.JT

Janis Thomas

Aug 28, 2014

Very helpful. Got the job done on time

Michael Young

Aug 28, 2014

I had my 2011 Taurus towed to the dealership, the car would not start and could not be jump started. I spoke with the mechanic and was pleased with his knowledge and eagerness to repair my car as quickly as possible. It turned out that it was only a dead battery. But, he tested all of the electronics and ignition parts to be sure that all were working properly.

Hermoine Adelsheim

Aug 27, 2014

My daughter tells me that in Charlottesville, VA where she lives, the dealer emails her when her car is in for service, letting her know when it will be ready and how long it probably will take and then notifies her daily on its progress. I think that's a great idea. More work for you, yes, but it would've saved me a lot of calls to Jim wondering what was going on with my Focus.The car looks and drives great.

Roberta Kowalok

Aug 27, 2014

Ziggy is an asset to your service company. He is very understanding and helps out in anyway possible I may need.

Ruth Chauvet

Aug 27, 2014

My vehicle was brought to you because of a factory recall on the power steering. My vehicle was taken to be repaired within 15 minutes after I arrived and was done within 95 minutes. I wouldrecommend to anyone the bring their vehicle to Woltz & WInd for service/repairs as I was verysatisfied with the service and care I received.

Stephen Galdo

Aug 27, 2014

2014 F350 Pickup truck: Service was great, was taken care of as soon as I arrived and was not held up waiting to drop off the vehicle. The explanation of what they found was very good, and also the staff was very helpful in answering the many questions I have regarding the diesel engine in my vehicle.

Eugene Murphy

Aug 26, 2014

Service Desk..................Ziggy was good as usual.

Michael Pappaterri

Aug 26, 2014

Service was a per normal. I am still surprised there is not any Saturday service hours. Dropping my vehicle off for service work during the week is becoming more inconvenient. Will definitely be a BIG influence regarding my next car purchase. Not having Saturday service hours could sway me from purchasing another vehicle from your dealership.

Robert Moore

Aug 26, 2014

Actually, I have bought two vehicles; a 2007 Mustang GT and a 2012 Mustang GT, both convertibles.Mark Hallstein sold both and he was very helpful. Courteous and informative. Both vehicles have been serviced ONLY at Woltz and Wind. Staff has always been helpful.

Spencer Miller

Aug 26, 2014

I brought in my 2012 Explorer for The Works package. I was not called when the vehicle was ready, although I had requested it. On the way home the "low tire pressure" light came on so I had to stop for air.

Jennifer Cario

Aug 25, 2014

I was pleased that you were able to get the keys made within 2 days. We were told it could takes weeks. Since we couldn't drive the vehicle this made a world of difference. Thank you!

Bernice Carson

Aug 24, 2014

Prior to my arrival at Waltz and Wind Ford, Washington Pike, I gave reason why I needed tobring my 2005 Escape XLT in for service. Time set was for 8:30 AM on 8/20/14.Rich Huntley was the service advisor. He was professional and explained to me what was doneand what did not need to be done.

Maryanne Lasko

Aug 24, 2014

The service was great, speedy and efficient. The technician doing the service was very courteous and knowledgeable. He was able to answer all my questions. Great Job!.

Ed Nemeth

Aug 23, 2014

2012 Ford Edge Matt was my service Representive very professional and knowledgeable. My vhicle was done when i was told and everythiny was handled in a professional manor

Mary Byrum

Aug 23, 2014

The service was great. They took less time than they quoted. Thank you

Danny Kelly

Aug 22, 2014

Always a easier to deal with the folks at W & W Ford

David Rohn

Aug 22, 2014

had the vehicle in for a recall of steering sensor and 2 days later it showed steering gear failure. W&W arranged for the car to be transported and you did the repair in 2 days. Everything went great

Eric Buzzatto

Aug 22, 2014

The only issue I have is that I just found a letter tha has my ford perks on it and I have $98 werth of service perks and it would have been nice if I was asked if I wanted to use them. But everything else was good.

Gregory Boronsky

Aug 22, 2014

It was nice and fast..............

Joseph Stangl

Aug 22, 2014

Brought 2010 Ford escape in for a recall and everything was taken care of very efficiently and FAST. Was in and out in a little over an hour. Great scheduling and great service dept. as usual!

Timothy Tropeck

Aug 22, 2014

The service staff are fair and honest. The quaintly of the people and price incentives from ford is the reason I keep bringing my vehicle back to the dealership for service.

Chris Vogeley

Aug 21, 2014

I would like to give credit to your service person, MATT. He is a very valuable employee and deservesrecognition in any way you may wish to use. Thank you.

Diane Liberto

Aug 21, 2014

The service is always great .. Knowledgable staff and great to work with

FancyNancy

Aug 21, 2014

You guys run a tight ship! Drop off went smoothly rental car was provided. Car was done sooner than expected! Everyone I encountered was friendly and helpful. Thanks so much.

Ronald Kellner

Aug 21, 2014

Things went smoothly.

Valued Customer Mt Lebanon Municipality

Aug 21, 2014

Brian Cook the service advisor did an excellent job in making sure our fleet vehicle was serviced in a timely manner and fixed right the first time.

William Huck

Aug 21, 2014

Thanks only to Ziggy, it worked out

Adrianne Hirosky

Aug 20, 2014

Prompt and great service

Casey Bailey

Aug 20, 2014

It was a simple service appointment (oil change, wiper blades, etc...) but the staff made me feel that buying (and servicing) my 2013 Ford Fusion was the best choice I made that year!

Robert Fischer

Aug 20, 2014

When I delivered my F150 for service they were not sure if they could get it done that. I told them that this was the only time I could get it in and need it the next day. They said they would do their best to help me out and they did. My vehicle was done by 2:00 PM that day.

Sam Hornak

Aug 20, 2014

My experience at Woltz & Wind was top-notch. The whole staff, and particularly Matt Schumacher, were extremely helpful in processing and completing my repair, well ahead of the estimated date of completion. Matt will be my first stop when it comes to service in the future.Best,Sam Hornak

Sarah Keys

Aug 19, 2014

Perfect. Answered all my questions. Did not wait long. Very quick service

Elizabeth Vuono

Aug 18, 2014

They were wonderful. Very acommandating

John Blake

Aug 18, 2014

We were able to add to our service appointment with out having to make a seperate service visit

Leslie

Aug 7, 2014

ALL employees are always very respectful and friendly to the customer. My husband and I have bought 2 cars and 1 truck from Woltz and Wind Ford. Clean showrrom and a very nice waiting area.

Barbara K

Jul 24, 2014

Love the car! Loved our salesman Ron Fabic! Love Brian the man in charge of service! Love, Love Love!

PghFordMan

Jul 23, 2014

I have never had a complaint when it comes to dealing with Woltz and Wind Ford, from the buying experience to the service performed on my 3 Ford vehicles. I recommend them to friends and I recommend them to anyone reading this review

lizhilty

Jul 22, 2014

Realized that I had a broken window switch on my MKS. Called and made an appointment for repair. Took car in and got a phone call from Ziggy my Service Rep, asking if I realized my car needed inspected in a few weeks. Told him that I wasn't aware and thanked him for this reminder and he stated he would get it done while it was there. In about an hour or so, got another phone call that I had broken a belt on one of my car tires. I asked Ziggy to have service check all the other tires also. Realized they all needed replaced (AWD) so he made it as painless as he could for me. Took 4 days to get the part for window. No problem, he called Enterprise and got me a car to use in the meantime. I think this is my 8th or 9th car that I've bought at WWF, and I will continue to come back. Jon Kirks took us on as customers after Video left. We are driving two WWF vehicles at the moment and are very happy.

Art Kreisel

Jul 21, 2014

Second time in for another recall on my 2004 Ford Escape. Possible rusted out sub frame by right front wheel. Upon inspection, Jack, the service manager, called to say is was worse. The entire front frame needed to be replaced! He said of course we'll cover that too as part of the recall. I never got to meet him in person, but Jack the service manager called me four times to keep me informed of what was happening with my ten year old SUV. $1,600 worth of work done free and they treated me like I just bought a large fleet of trucks from them! When this SUV goes, you bet I'm buying at Woltz & Wind Ford!!!

Jack Kinney

Jul 21, 2014

My 2013 mustang gt 5.0 conv is a great car. Fun to drive dependable. I have been a ford fan all of my life and in that timeframe I have had 17 new fords of various styles with a total of 5 more used for 22 Fords. I have had great service out of all of them and have never let me down. As for the last 3 mustangs I purchased at Woltz Wind I have had great sales service and excellent customer service any time I have been there. No exceptions.Koodos to Cyrus Hague Customer service repr. I highly recommend Woltz Wind Ford.

Dan

Jul 17, 2014

Jack took my Expedition in for an unexpected repair the morning of the start of my family's vacation. My vacation went on without a hitch, thanks to Jack. They make you feel like family.

Tom B

Jul 17, 2014

I phoned dealer for an appointment related to possible throttle body warranty replacement, An appointment was arranged for THE NEXT DAY! This was most helpful since I was reluctant to drive the vehicle for fear of causing powertrain damage. ZIGGY quickly arranged for diagnosis and appropriate repair. A new throttle body was installed and recalibrated, and I received Ziggy's "work completed" phone call within two hours, a much shorter timeframe than was estimated or expected. A comprehensive statement of work performed was provided when I retrieved the vehicle.

Anthony

Jun 11, 2014

Ziggy and your service people did a great job, as always, on my wife's Escape (state inspection and oil change). Doug and Jon Kirks made my getting into a newer Flex a peasant experience. Jim in the body shop took great care in getting the items from my old Flex onto the new one.

Bruce

Jun 5, 2014

easy to make service appointment; dealer calls AND emails to confirm appointment time in advance; car is ready when promised; loaner car furnished (2-1/2 day repair effort)

Robert

May 28, 2014

Over the years, always friendly and quality service.first time to deal with Ed Carr, nice guy probably deserves a BONUS!

A.W.

May 22, 2014

Everything happened exactly as Ed Carr said it would. Outstanding, friendly service and the car looked great when it came back.

Daniel

May 19, 2014

Absolutely awesome service experience. Service rep and staff went above and beyond to get my truck back to me. It made my daughters prom to have "her" truck back to take to the dance. Can't thank you all enough

Stephanie

May 19, 2014

My car was towed in due to starter that needed repair. My car also was due for inspection. Without an appointment, I didn't expect my car to get immediate service. Jack called me to advise when they would be able to diagnose and repair my car. I was happy with the service.

Rj

May 16, 2014

How simple it was to drop the car off and it was very nice to have the shuttle to take me home.

Jane

May 10, 2014

Your service personnel give me the impression that it's of personal importance to them that my car is repaired correctly, and in a timely manner. Service Manager "Ziggy" is especially courteous and helpful!

Paul

May 10, 2014

They really took good care of my SUV and went beyond being sure that it will run for long time.

Donna

May 8, 2014

Everything. I have been with the dealership forever and my service advisor, Ziggy, goes above and beyond the make sure that our vehicles are ready and good to go when they are done. We are getting ready to trade in another vehicle this week!

Richard

May 3, 2014

You provided a nice rental car for me during the repair. You fixed the problem and fixed it right. You returned my car cleaned and shined up inside and out.

Michael

Apr 30, 2014

The service department provides courteous, efficient, and excellent service. I particularly like dealing with Matt Schumacher and Jack Kowloski as they are always respectful of my needs and questions.

Mrs. Lowry

Apr 30, 2014

I recently became a mother and work full time leaving little time for car shopping. I was in the market for a 2012/2013 Ford Explorer and traveled from Winfield, W.Va. to this dealership because the inventory was attractive and plentiful and Mr. Hallstein was great in promptly returning my calls, verifying availability of vehicles and checking the condition of them. I applied for financing the day before, drove up the next day and test drove the few I was most interested in. Mr. Hallstein was very helpful during my test drives as I did not know the area. After I made my choice, I was given top dollar on my trade, the paperwork was processed quickly and my 2012 Explorer Limited was cleaned up and ready to go. After car shopping for many months for a family vehicle, Mr. Hallstein made this quick, easy and stress free, I highly recommend his friendly services and the dealership.

Karen

Apr 29, 2014

My car was fixed quickly and while it was there the tech found other thing wrong and fixed those too.

Susan

Apr 24, 2014

I liked that everything was set up prior to my arriving -- rental car was ready, drop off and pick up were very speedy and efficient. Service staff also kept me informed about progress at the end of second day called to let me know it would be completed on third day.

Ed

Apr 20, 2014

Matt my service rep. was very professional, knowledgeable and courteous. he had my car done when he promised, actually before.

Kevin

Apr 19, 2014

Service manager kept me informed what was going on throughout the whole process. Best service I have ever received from any dealership.

Rodney

Apr 17, 2014

I want to say that Matt Schumacher your Service Advisor was most courteous and helpful with seeing to that my Crown Victoria was fixed right and in a timely manner.

Hermoine

Apr 10, 2014

I left my car with you and took your shuttle to my house, which was expected. The driver was very nice, as was everyone I dealt with. I was called and told what needed to be done and what the cost would be and then picked up by the shuttle to get my car. All very good.

Stephen

Apr 9, 2014

Knowledge that the work is done properly and in the event there would be a problem it would be taken care of.

Bryan

Apr 8, 2014

Matt Schumacher, the service writer is personable, more helpful and generally better to work with than at most any other dealership I've visited (and there have been MANY over 24 new vehicle purchases/servicing).

Kurt

Apr 8, 2014

I've liked dealing with Woltz & Wind from day one. I am amazed at how efficient their service department is. They always go the extra mile no mater what work is being done to my vehicle, by topping off fluids, checking tires, etc. And they are easy to get to and from the city via PAT bus, which I like. I highly recommend Woltz & Wind for service and sales. I bought my van there and it's the only place I take it to have it serviced. I wouldn't trust anyone else.

David

Apr 2, 2014

Came in without an appointment for an oil change. They got me in and out in about an hour which was great considering I had worked all night.

Rich

Apr 1, 2014

Matt and the rest of your service crew make taking care of my truck easy. If Matt would go to work for another ford dealer, my service needs would follow him. Excellent service!

Mark

Mar 27, 2014

When purchasing my 2013 Mustang Shelby last year Ron Fabic was very helpful in fulfilling my dream to own a car like this. The banks would not finance the loan probably because of my income compared to the price of the car even though I can easily afford the payments with money left over every month. I want to thank Ford Credit Company for financing my loan for my new Mustang Shelby. The service I received on 3/24/14 was great and the service department performed everything I wanted.

Lois

Mar 26, 2014

I like it because everyone was very courteous and helpful. And we got waited on in no time at all. Even though we had to leave our vehicle there, our wait time to get it back from outstanding.

Robert

Mar 25, 2014

I was able to get an appointment quickly and at a convenient date/time. The service department was polite and prompt. The services were reasonably priced.

Brooke

Sep 5, 2013

Steve was great to work with. I bought my first car from him a few years ago. When I suddenly found myself in the market for a new vehicle, I knew exactly where to go. Within a few days of meeting with Steve, I was driving my new vehicle off of the lot. I couldn't be happier with the vehicle or the service. If you're looking for a new Ford, this is definitely the place to go.

GRL

Aug 30, 2013

When we decided that we needed a second car in the family, I started doing some research online to try to narrow down what kind of car we should buy and where we should buy it. That really didnt work very well. We were out one day and decided to stop at Woltz & Wind just to look around and see what kind of selection they had on their lot. We walked around for awhile and eventually were approached by a salesman named Joe Simbari. Even though we told him we were just looking and were not ready to buy a car yet he took the time to show us several cars and was able to answer all of our questions. Joe really knew a lot about the different cars and didnt seem to mind spending time with us even knowing that we were probably not going to buy anything that day. He even took us on a couple test drives just so we could see how the different cars compare on the road. Joe was well informed and very funny. We have narrowed our decision down to two different cars and when we are ready to make our purchase we are definitely going back to see Joe. I never thought I would say that I actually had a good car shopping experience but I did!! If youre looking for a car I would highly recommend going to Woltz & Wind and asking for Joe.

J.L.

Aug 30, 2013

My husband and I went to Woltz & Wind to look at what type of used cars they had to offer. We were greeted by a very nice gentleman, Joe Simbari, who was anything but the stereotypical "used car salesman". He was knowledgeable about the cars the dealership had available (and we looked a quite a variety), he was patient and had a great sense of humor - even on the fourth test drive!!! We ended up buying a BEAUTIFUL Lincoln MKZ that was fully loaded - and we got a great deal. We LOVE, LOVE, LOVE the car and when I am ready to trade in my car I am definitely going to call Joe. The only reason I did not give a rating for "Quality of Repairs" is because we have not had to have any work done on the car since we purchased it. When we do take our car in for repairs, the service person we deal with is going to have pretty big shoes to fill to match the positive experience we had with our salesman, Joe. If you're looking to buy a car, but you dread the thought of the "typical car buying experience", go to Woltz & Wind and ask for Joe - you will not be disappointed.

Louise

Aug 30, 2013

I am looking to purchase a car in the next few months, I went to a few dealerships before I visited Woltz & Wind, it was my first visit to your dealership, and I have to say, I was very impressed. I am still deciding which model I want, but it will be soon. Joe Simbari is the person who helped me, he is very knowledgeable with all the different models I was interested in. He answered all my questions, and the best part, there was NO pressure from him. Joe gave me his card, and told me to call if I have further questions. I will definately buy a car from Joe.

Dean A

Aug 28, 2013

When my parents informed me they were considering the purchase of a new car, I encouraged them to see Paul Dolgos at Woltz & Wind Ford. Paul made the entire process a breeze for my folks. From helping them make an informed decision on the right vehicle, to following up weeks after the purchase to make sure they're still happy, Paul delivered the goods. There's no doubt where my family will be heading for new car purchases in the future. Thanks for the great work Paul.

Lubae3

Jul 23, 2013

Mike did such a great job helping me find a vehicle. I'm not the easiest person to please however I got all the equipment I wanted and then some. The automatic start was a bonus! I will defiantly use Woltz and wind for all my vehicle needs and recommend them to everyone I know.

jodim39

Jul 16, 2013

When I walked into Woltz and Wind Ford, I was able to look around without someone breathing down my neck. When I was ready, an extremely nice salesman approached me. I explained to Steve Siegel what was important to me and he was able to get me exactly what I wanted. Steve made my purchase of a used car as effortless and stress free as possible. Everyone that I came in contact with, from the managers to the mechanics, made me feel comfortable and happy that I bought my car from Woltz and Wind.

MKVEDERIS

Feb 16, 2012

BASED OFF ALL MY EXPERIENCES WITH WOLTZ AND WIND FOR 2011, EVERYTHING WAS TOP NOTCH!!EVERYTHING FOR SALES , SERVICE AND BODYWORK FROM ALL MY EXPERIENCE,WAS DONE EXACTLY HOW THEY STATED. EVEN IF THERE WAS A PROBLEM THEY WOULD CALL AND GO OVER ALL AVAILABLE OPTIONS. I NEVER FELT PRESSURE TO DO WHAT THEY SUGGESTED. DOUG ALLEN AND HIS STAFF GO ABOVE AND BEYOND ANYONE ELSE. I RECOMEND THEM TO ALL MY FRIENDS.

rstevens

Dec 31, 2011

I would not recommend this dealer for out of warranty service. The service advisors are compensated based upon the repairs they SELL! I have needed front ball joints (per the service advisor) for over 4 years. The mechanic at woltz and wind says they are fine, my regular mechanic said they were fine, now 4 years later they need replaced. Don't use them for service unless you have to.