Used Cars for Sale at Young Buick GMC in Layton, UT

Paul

Jul 25, 2016

James made the car buying experience easy. He gave me honest opinions and showed me what was best for my situation. He never gave me the run around. If I had any questions he would answer them in a timely manner. I will buy all my cars from him.

Trucker "J"

Jul 25, 2016

Hattie Allen is an AMAZING sales rep. She was very helpful in pointing me in the right direction for repairs on my vehicle. When my vehicle has finally seen its final day, I will definitely will be contacting Hattie Allen for a new vehicle!!!

Boston 14

Jun 18, 2016

Was very much surprised by the way the salesman took the time to listen to us Brody and Brad Awesome thanks guys job well done definitely would travel 40 miles for next new car

BL2016

Jun 5, 2016

Goes above and beyond to find exactly what you want and what fits your needs. Very friendly and really gets to know you and your family to better assist you.

NewGMCFan

Jun 2, 2016

Excellent personalized service. Knowledgeable staff. They took the time the day after the sale to answer questions and assist with the finer points of the vehicle's many functions. Highly recommended.

Jerry A Moosman

May 27, 2016

'I believe one of the most beautiful satisfactions in the world is when someone appreciates your work.' I recently went car shopping at your Layton Young Buick dealership, and like most people, I was dreading interacting with the salesmen; however, I had a wonderful experience! Jason Lasater was the salesman that Rachel Myers arranged for me to meet with, as I called in advance to assure that you still had the car I was interested in. The moment I arrived Rachel was waiting for me and introduced me to Jason. Then, they both let me have time to look at the cars and walk around alone until I came back in the building to ask questions. I was so impressed with Jason and Rachel's professionalism and organization skills. They were both knowledgable and friendly. Rachel checked in on me periodically and Jason went over loan options and answered all my questions without making me feel pressured to make a decision. Thanks again for a surprisingly wonderful car shopping experience;

LaMar06

May 24, 2016

This was as good an experience as one can have. I was treated with respect and courtesy and greeted by everyone who passed by the sales office.

Lexi S.

May 21, 2016

This was the worst experience I've ever had at a car dealership. We visited this dealership looking for a GMC Canyon. After visiting the dealership once, we couldn't agree on a price of the truck. They continued to call us the following week and promised that if we came back up and visited they would give us their best price and make it worth our while to make the drive from salt lake. We explicitly told them where we needed to be price wise and monthly payment wise and they said it was possible to get there and they wouldn't waste our time if we visited again. We made the drive back up and they still didn't budge on price. They flat out wasted our time and lied to us. I highly value trust and honesty and the gentleman at Young GMC are anything but that.

terry&dena

Mar 27, 2016

Our experience was gracious, focused & thorough. Mike, Chris & Dillon seemed to treat us exceptionally well & accomodated our every request! Seemed like a professional group! Thanks!

Lease happy

Mar 18, 2016

I would recommend this dealership to my family and friends. We had a great experience. We have leased both cars from here and the process has been easy.

Big Foot

Feb 29, 2016

I have bought several cars from this automotive organization. Brad Green has been my sales agent for the last 15 or so years. I can honestly say brad and these guys are amazing. Brad has never used any pressure tactics, he knows my time is valuable and has always treated me accordingly. Brad has done everything to make a deal go through, and if it can't be done he tells me that as well, but he keeps his eyes open for vehicles I may like and fits my needs - I really respect that. He knows what I like to drive and he knows my family, I consider him a personal friend. I would recommend this sales group, and Brad, without hesitation to any and all my friends - in fact I have done this for years.

thomas35

Feb 19, 2016

Personable efficient and and well trained staff. Had an answer to all our questions. If not, they found one. Was a really good car buying experience. Love the Terrain.

pwestes9

Jan 20, 2016

After driving an hour to get to the dealership it took the online sales assistant, a salesman, and a sales manager almost 30 minutes to figure out which trucks I was there to look at even after being assured by the online sales manager that the trucks I was coming to look at would be ready to go. After they figured out which ones I was there to test drive it took another 10 minutes to find it and get it ready to test drive. After the test drive the salesman brought the numbers to start negotiations and the price was a thousand MORE than the online price! I dont play the back and forth game so after giving the salesman the price I would pay (Kelly Blue Book value), it took another 15 minutes before he came back. Not wanting to give a RETURNING customer a good deal (Kelly Blue Book Value) they instead showed me they could sell the truck for the same price at auction and would not lower the value as they stated they had that much into the truck. Needless to say I walked.The next day I noticed the online truck price had been LOWERED and the Carfax was removed. This truck just happened to have two accidents on it. I thought this was odd and checked a few other trucks I had looked at and they ALL still had their Carfax posted. Sorry, but this is flat out shady business to me. I received a call a few days later by a different person from the dealership stating she wanted to make things right so after explaining the story she told me I would be contacted. When I was contacted and told them the price I would pay (Kelly Blue Book value) they went back to the sales manager. When they called back they stated they couldnt go that low because they had a certain amount into that truck- which just happened to be $1100 MORE than they stated the previous week! Needless to say I walked again.This terrible service and shady business is the exact opposite way I was treated at the Young Kia dealership in Kaysville by Heston. Dont waste your time at the Buick dealership in Layton, they obviously dont have integrity or else the figures they give potential buyers wouldnt vary by $1100 in a week. Terrible customer service, terrible organization, terrible/dishonest sales managers, no sense of loyalty to returning customers.

john

Dec 12, 2015

I had such a pleasant experience with them. They were polite and worked with me through everything

Roxxtar.hobo

Dec 12, 2015

Sheridan was an amazing help. She made sure that I was taken care of when I visited. She was very friendly and she had the vehicle I was looking at pulled up with a tag that had my name on it. It was nice. One of the best dealerships I have been to in awhile.

John Snow

Dec 12, 2015

Always fair treatment, feels like a small family run dealer. Great experience and friendly help Sheridan Spinden was very pleasant, very comfortable communication with her throughout.

lancerguy95

Dec 11, 2015

they were so helpful and easy to talk to. They made it a great experience working with Young Buick GMC. I would definitely refer my friends there

Roxxtar.hobo

Dec 11, 2015

Sheridan was an amazing help. She made sure that I was taken care of when I visited. She was very friendly and she had the vehicle I was looking at pulled up with a tag that had my name on it. It was nice. One of the best dealerships I have been to in awhile.

danie

Dec 10, 2015

best dealership I've ever ben to!! first of all i was sent an email about the service clinic that was taking place this past weekend from diana medina. when my wife took our vehicle in she said how everyone was so nice and helpful. they even had a play room for our kids to help keep them entertained while we waited. diana also offered them complimentary hot chocolates and was helpful while waiting. also they had good prices and selections in their vending machine that was conveniently placed by kid area. we even got free windshield wipers and they put them on for us!! I'm bringing my car here everytime.

EmmD143

Dec 10, 2015

I found a coupon for an oil change so I called Young Buick GMC and I was directed to the scheduler Diana. She was able to schedule me for the specific date and time I wanted. I own a Honda but still decided to take my car in because of this coupon. When I got there they took my keys and I was in and out of there in a timely and efficient manor. The waiting room was very nice they had WIFI and offered me hot chocolate which was excellent I will be coming back for my next oil change because of the excellent service and friendly atmosphere. Best service department I've been to yet.

MichaelB

Dec 10, 2015

Diana scheduled my service appointment and called me the day prior to remind me (after rescheduling twice) she also called after I had my car serviced to make sure everything went ok with my Buick. My wife and I will be a returning customer to get my car serviced again! Thanks Young Buick GMC!

MichaelB

Dec 10, 2015

Diana scheduled my service appointment and called me the day prior to remind me (after rescheduling twice) she also called after I had my car serviced to make sure everything went ok with my Buick. My wife and I will be a returning customer to get my car serviced again! Thanks Young Buick GMC

DanielleMarie13

Dec 7, 2015

I recently purchased a used 2012 Hyundai Accent Hatchback from the Young Buick GMC in Layton. After extensive research and searching for the right car for a busy college student like myself, it was nice to be welcomed by honesty and integrity. JAMES LASATER, a sales and leasing representative who has been with the company for three years, was simply incredible. After sitting down with my father and I and helping us find numerous options at both their dealership and other Young dealerships in the area, he personally drove us to view some cars all the way in Ogden. Throughout the day, James kept great communication with us while finding more information to help us make a decision. He ended up calling and pulling some strings to get my Hatchback driven over for us to see from another dealership. He was busy when we returned to view it, but kindly lead us to CHRIS CLARK, another leasing and sales representative who took us to drive it and ended up helping us negotiate a GREAT price. A sales manager stopped in to say Hi and make sure all was going well, which I thought was great customer relationship for such a large company. They also gave my father a great military discount in honor of his service which was really kind. Both James and Chris were selfless and their courtesy to each other made my father and I feel like we were not just a "sale", but instead they cared for me to find a genuinely perfect car to fit my needs. Once it was time to finance, we worked with DILLON SEELY, the finance manager, who gave us multiple great options that included fact-based information to help us in making a decision. My overall experience at Young Buick GMC was wonderful and I would recommend this dealership, and these gentlemen, the next time anyone is in search of a new or used car!! Anyone reading this, ask for JAMES or CHRIS and tell them Danielle Collier sent you. I want them to know just how thankful I am for their help.

Davek46

Dec 7, 2015

We have purchased two vehicles from the Young dealership and both experiences have been great. No pressure and very friendly and professional. We also got the best price there. We have been using their service department for the last five years and have been very satisfied with it as well.

DanielleMarie13

Dec 6, 2015

I recently purchased a used 2012 Hyundai Accent Hatchback from the Young Buick GMC in Layton. After extensive research and searching for the right car for a busy college student like myself, it was nice to be welcomed by honesty and integrity. JAMES LASATER, a sales and leasing representative who has been with the company for three years, was simply incredible. After sitting down with my father and I and helping us find numerous options at both their dealership and other Young dealerships in the area, he personally drove us to view some cars all the way in Ogden. Throughout the day, James kept great communication with us while finding more information to help us make a decision. He ended up calling and pulling some strings to get my Hatchback driven over for us to see from another dealership. He was busy when we returned to view it, but kindly lead us to CHRIS CLARK, another leasing and sales representative who took us to drive it and ended up helping us negotiate a GREAT price. A sales manager stopped in to say Hi and make sure all was going well, which I thought was great customer relationship for such a large company. They also gave my father a great military discount in honor of his service which was really kind. Both James and Chris were selfless and their courtesy to each other made my father and I feel like we were not just a "sale", but instead they cared for me to find a genuinely perfect car to fit my needs. Once it was time to finance, we worked with DILLON SEELY, the finance manager, who gave us multiple great options that included fact-based information to help us in making a decision. My overall experience at Young Buick GMC was wonderful and I would recommend this dealership, and these gentlemen, the next time anyone is in search of a new or used car!! Anyone reading this, ask for JAMES or CHRIS and tell them Danielle Collier sent you. I want them to know just how thankful I am for their help.

Patrick

Dec 5, 2015

Best dealership I've been to ever! First of all I was sent an email about the service clinic that was taking place from Diana medina. When my wife took our vehicle in she said everyone was so nice and helpful. They even had a play room for our kids to help keep them entertained while we waited. Diana also offered them complimentary hot chocolates and was helpful while waiting. Also they had good prices and selection in their vending machine making it also convenient by the kids play area . We even got free windshield wipers and they put them on for us!! I'm bringing my car here everytime

Ta2mkR

Dec 1, 2015

I had my vehicle serviced there the other day. Deby as usual far exceeded my expectations. She had me in and out of there in a half hour. She has always taken the best care of me and I will never go anywhere else. I'm always happy to see her smiling face and will see her again very soon. thx for everything!

Truck1211

Nov 27, 2015

Diana was very helpful and she knows how to sale things.

Carguy15

Nov 27, 2015

I had a great experience Diana's customer service was excellent and you have great phone etiquette. She helped me schedule my maintenance and get a rental not to take me away from my busy schedule. Thank you again.

Hank M.

Nov 27, 2015

DIana was very helpful in reminding me that i still had a free oil change with my young auto care, i was more then pleased with her professionalism and ability to make it easy to set up my appointment.Thank You.

Justice for Buyers

Nov 27, 2015

We seen a 2015 Buick Enclave online so we went to Young Buick GMC in Layton to see the vehicle. The Enclave had the same sale price on the windshield as was online. I offered to purchase the vehicle for the sale price and was informed that price did not include "Extra's" such as dealer added paint protection, window tint, etc... Mike Pappadakis (Sales Manager) said the actual price of the vehicle would be $1200 more than the price online and as stated on the windshield. After a short argument over false advertising, Mike said we could not make a deal, stuck his hand out for me to shake - I tossed the paperwork in the air and stormed out. I have since filed reports with the BBB and the Utah Consumer Protection agency. These guys are crooks to the fullest extent. By the way, to this day (A week Later) the vehicle is still online with the "False Sales Price Advertised". Stay away from this place. We ended up going to Salt Lake City and getting an Enclave and we were treated with respect and the price was very comparable to the Young Buick so called sale price.

Whitney15

Nov 27, 2015

I originally called Young Chevrolet in Layton Utah because I needed to receive a copy of my purchase paperwork that showed that I purchased gap insurance. When I called them I had to call three different times and kept being transferred to a voicemail and never received a call back. I decided to call Young GMC across the street to see if they can help me. Are young lady named Diana answer the phone in the service department and she was more than willing to help! She was very kind and courteous and was able to get me to the right people so I could receive a copy of my sales paperwork. She didn't have to do any of this because this is not the department that she worked in nor was it the correct dealership but she went above and beyond to help me and I will remember this the next time I choose to buy another vehicle. Diana Medina will be my first point of contact when thinking of buying. Thank you for your outstanding customer service!

Dpainter1689

Nov 25, 2015

Diana medina was such a wonderful polite employee. She helped me schedule my oil change, tire rotation, and other maintenance I needed in a timely manner that worked with my work schedule. I had to reschedule numerous times due to my schedule and she was so helpful and polite in making sure I was fit in their schedule when I needed.She also has kept me up to date on my cars needs in future scheduling with email reminders so I don't have to worry about it on a daily basis. Her and young gmc have continued to make my love for Gmc grow thanks to their friendly employee !

ripdoff

Nov 1, 2015

I bought a 2014 Regal GS. Before purchasing we noticed there was not a spare in the trunk. We requested that one be included in the sale and we were told that the car had run flat tires and it didn't need a spare. The car now is ready for new tires, with only 10,000 miles, and I find out from a tire dealer that they do not make run flats in the size of rims that come stock on this car. We take it back to the dealer and they make us a quote for tires that they claim are run flat. After a quick call to the tire manufacturer we find that the quote is a lie, because the tires quoted are not run flat. After bringing the false advertisement to the manager's attention he says he will provide me with new tires at his cost to apologize for the trouble. His quote at what he claims was cost is actually $100 more than a local tire shop! More lies! I am currently considering the potential for a lawsuit, as I still have a written quote for falsely advertised tires that don't exist. I would not recommend these guys to anyone looking for an honest dealer with integrity.

disappointedidaho

Jul 11, 2015

Called about the red 2014 Denali... we were told it was in pristine condition, I asked several times if it was in good shape and was told it was perfect. We drove 4 hours with money in hand and lets see half way there they called and said the car was not at the lot and then they called back and said it was there and they would detail it and get it ready... We get there as promised after a 4 hour drive, it is not even washed scratches everywhere stained carpets, broken cup holders and damaged seats (hole). It was far from perfect and nothing like advertised. We were promised a tank of gas and the lagoon passes are a joke all they were interested in was trying to sell us a trashed 2014 Denali my 2000 Denali was cleaner and in better shape. They just try to get you there and make a sell. They do not even have the cars on the web site on the lot..??? Not this girl this trick made this girl run like H.... Do not waste your time with this dealer. NO INTEGRITY

Colleen Ashton

Oct 10, 2014

I bought a Volvo XC90 from this dealer in February 2014. Since I have had this I've have had to fix something on it every month for the last 6 months. When I bought this, the salesperson guaranteed me there was nothing wrong with it. I bought it out right, so I didn't expect the warranty. They allowed me to drive out of the lot with no fixing anything and also no 30 day driving tag, which they said was one of the reasons why I could buy it so reasonable. They did agree to put on a 30 day warranty. They said buying this SUV was like buying from an individual. An individual wouldn't have passed it on inspection and emissions. I have had my transmission and check engine lights on constantly. I later found out from the Volvo dealer when doing a diagnosis on the XC90, the problems that were registering at the time in February 2014 was wiped off and removed. He also said that much wear and tear doesn't happen in six months time. It had numerous things wrong with it, which I felt I should have been told about it before buying it and yet, when I confronted them about what I had found out, Young Buick GMC tells me their service people didn't look at the vehicle. If they didn't look at the vehicle, why was it passed on inspection when there were numerous things wrong with it, yet failed to disclose at the time of sale. I would never refer anyone to this car lot. Their salespeople were smug and ignorant and after the purchase, they said if anything went wrong, to let them know and they would try to help me correct the problem since it had the 30 day warranty. I have transmission issues, ball joints, electrical and coolant system issues and when I asked them about it, they told me to bad, so sad and wouldn't even work on it (not expecting them to pay). I would have to take it to Salt Lake. I hate them and would never go there for any car or for any reason! If they are going to sell cars on their lot, they need to know about their cars a bit better.

Jeremy O.

Jul 10, 2014

Young Buick Gmc has really impressed me with their professionalism and courtesy mannerism towards my family and I. Mr. Russ Cooper really showed me his great capabilities and expertise towards my maintenance issues. I would absolutely recommend this dealership because of how they dealt with us to fulfill our needs. It has been a great experience working with the employees with their unbelievable customer service. I am looking forward to purchase my next vehicles from Young Buick Gmc.

jkkturf

Jul 10, 2014

Young Buick Gmc has really impressed me with their professionalism and courtesy mannerism towards my family and I. Mr. Russ Cooper really showed me his great capabilities and expertise towards my maintenance issues. I would absolutely recommend this dealership because of how they dealt with us to fulfill our needs. It has been a great experience working with the employees with their unbelievable customer service. I am looking forward to purchase my next vehicles from Young Buick Gmc.

VRomney

Jul 9, 2014

I was able to go up and buy a car at Young Buick GMC that I saw on cars.com. Young Buick GMC is about 45 minutes from my house and I pass many dealerships on my way there, but I would go all that way again to work with the people there. Brad Green greeted us at the door and helped me through the whole process. Go see him for your next car...you won't be disappointed!

Austin

Apr 27, 2014

The guys at Young Buick GMC are awesome. I first spoke with Stuart when starting the process. When I was ready to buy I came in but it happened to be his day off. Johnny took over right where he left off, it was a seamless transition from a well run facility . From working with the sakes guys to the finance guy they are all knowledgable and don't try to "Hard" sell you on anything. They explain each package and process so you know what it is but than let you decide without pushing you one way or the other. They are also great after the sell, they truly care about you and your vehicle. These guys are the best and I'll be recommending them to friends and family any time ones looking for a New or Used car.

Denise Champion

Mar 22, 2014

Mr Gift is the best sales man, he is very knowledgeable and he answered all the question we had about the GMC Terrain, he is superb.

Amber

Feb 26, 2014

I just wanted to express my gratitude for how wonderful Gift was to my boyfriend and I yesterday. We went in hoping to look at the 2002 Sequioa that was listed on cars.com, when we got there it had been sold. He put us in a car and took us to 4-5 different lots to look for something in our price range. His dedication to finding a car that was RIGHT for us, was outstanding! I got exactly what I was looking for, a salesman that I know I can trust. I have no doubt that Gift will find me the car that is right for me. I have NO plans to look elsewhere because of how comfortable we felt when leaving last night. Kudos to Young for having him on the team! :)

f4fixer

Feb 20, 2014

I bought my 2002 Pontiac grand prix with very little pressure and friendly sales presence from Gregg Blue. Credit processing was admirable and very efficient as was the closing. I picked up my license plates two weeks later and am satisfied with the car.

MCA

Feb 9, 2014

We took our vehicle to be fixed here. We were quoted $852. When we picked up the car our bill came to $1162 after $100 coupon was used. We were told that was not the full quote that was for labor. The manager actually said we should have known how much the parts would be. My response if I was a mechanic and knew about parts, I would not be bringing my car to them. We had quotes from two other repair shops, both under $900. Save your money go somewhere else where the manager is not condescending to the customers. None of the Young owned properties will ever receive our business again.

mca

Feb 6, 2014

DO NOT go here for repairs.... We took our vehicle here for repairs. We were quoted $852. When we picked up the car our bill came to $1166 after a $100 coupon was used. When we questioned this, we were told that was the cost of the labor. The manager actually said that I should know that the parts would more. My response, if I knew about parts and was a mechanic, I would not be coming to you to have our car repaired. I received quotes from two other repair shops, both under $900. SAVE YOUR MONEY AND GO SOMEWHERE ELSE, WHERE THE MANAGER IS NOT CONDESCENDING TO THE CUSTOMERS.

mca00

Feb 6, 2014

DO NOT go here for repairs.... We took our vehicle here for repairs. We were quoted $852. When we picked up the car our bill came to $1166 after a $100 coupon was used. When we questioned this, we were told that was the cost of the labor. The manager actually said that I should know that the parts would more. My response, if I knew about parts and was a mechanic, I would not be coming to you to have our car repaired. I received quotes from two other repair shops, both under $900. SAVE YOUR MONEY AND GO SOMEWHERE ELSE, WHERE THE MANAGER IS NOT CONDESCENDING TO THE CUSTOMERS.

bell

Jan 25, 2014

Maximo Valadez was absolutely amazing! He really offered me some great customer service. I am very pleased.

ChristianRonaldo

Jan 23, 2014

we came into the Buick dealership prepared to buy a car and we left with exactly what we wanted and got more for our trade than we expected i would recommend these guys to anyone max and his team are a blast they'll keep you laughing. the guys down at the buick store made our experience far better than we anticipated.

Emcoop25

Jan 23, 2014

We LOVE Young!! We had taken our car in to be serviced for minor issues. They found a crack in the steering column which was a much bigger problem ($$$) than we were expecting. Debbie in the service department worked her magic and was able to get GM to cover most of the costs even though are warranty was up. The folks at Young were super friendly and had us taken care of quickly.

jkkturf

Jan 17, 2014

My experience was outstanding. The way the management handled the service I needed on my vehicle really impressed me. I would definatley recommend this company for sales and service.

BeWarned

Jan 13, 2014

The used car I bought had a warning light come on even before I left the parking lot. They were reluctant to fix the issue. Then in the next few days several things went wrong. They did not honor their warranty, and refused to fix them. I took the car to two other garages who were amazed that they wouldn't fix these things, and speculated that they hadn't checked the car much at all (even though they told me they'd given it a thorough inspection) to not uncover these things. Since buying the car I've read other reviews that said they don't honor warranties and won't stand by their products. I wish I'd paid attention to those before buying.

Disappointed!

Jan 6, 2014

I will never deal with these guys again! When we were shopping for a car they would only deal with my husband, not me. It was insulting. After we bought the car they said they'd provide an extra key (car only came with one) but it took 10 weeks and a dozen calls to get it. When something big ( $3k) went wrong with the car after 2 months, they first said it was under warranty, but then said it wasn't (two other mechanics thought it should have been covered). Then after having the car in their shop for a week they said they couldn't fix it because they didn't have the right tool. I think if you buy a new GMC you might be okay, but stay away from buying a used car from them.

Never again!

Jan 6, 2014

I will never deal with these guys again! After we bought the car they said they'd provide an extra key (car only came with one) but it took 10 weeks and a dozen calls to get it. Several small things didn't work (dashboard lights, rear wiper) even though they said they'd thoroughly inspected the car. When something big ( $3k) went wrong with the car after 2 months, they first said it was under warranty, but then once it was in their shop they said it wasn't (two other mechanics thought it should have been covered). Then after having the car in their shop for a week they said they couldn't fix it because they didn't have the right tool.

Hali Erickson

Dec 15, 2013

I bought a 2007 Jeep Compass from young buick Greg and Jessica are amazing very professional and very friendly they helped me out every step of the way I will send everyone I know to this dealership

Adam Schnidt

Dec 14, 2013

Had a great experience at Young GMC. They worked with me to get me where I needed to be and more importantly in the truck I wanted. My salesman Gift, was a real pleasure to deal with and he made my experience that much easier. Thanks!

jetta

Aug 10, 2013

Great service. I was in and out in a timley manner. All questions answered. Go see max valdez and he will make it happen!!!

Acadia2014z

Aug 9, 2013

Came in with no intention to purchase a car i was just looking at my options since my car broke down while on vacationneedless to say max was very patient and i have bought my share of cars in the past and parts for my job and he was very professinoal and patient and left with a new acadia :)

alt257

Aug 9, 2013

Max was super helpful he showed me cars that fit my needs and open my eyes to other posibilities toosuper glad i stopped in i highly recommend anyone to stop on in and ask for max !

cclark55

Jun 7, 2013

It is my pleasure to write this letter about my experience with the Young GMC Buick dealership. After 20 years of driving a Dodge van it was time we look for another car. After a year of research we had decided on two vehicles. The only thing left to do was now go to the dealership. I will be honest I was not looking forward to the process of buying a new car. At Young we were greeted by David Hale and we started the process. THIS YOUNG MAN WAS A PLEASURE TO WORK WITH! David was knowable and honest with us on every level. More important he listed to us and was so helpful in making our final decision. We were at the dealership twice to test drive several vehicles and each time David greeted us but more important he remembered us and our needs. After several hours we decided on a car and EVERYONE at the dealership went out of their way to make sure we satisfied and taken care of. This dealership has OUTSTANDING customer service and really does care about their customers. David Hale is one of the most caring and genuine salesman that we have dealt with in a long time. We highly recommend Young GMC Buick and please ask for David Hale!

mamaofgirls

Jun 7, 2013

I came into Young Buick GMC in Layton, Utah looking for a car that would best fit my family. Donavan Wilson came up to me right away to help me find what I was looking for. He was very friendly and helpful and he made it very easy finding a car that worked best for me. If any one is looking for a car I would highly recommend coming to this dealership and asking Donavan Wilson, you wont regret it!

RWalford

Jun 7, 2013

DAVE HALE at Young Buick GMC was AWESOME!We recently bought a new Buick Enclave from Dave Hale at Young Buick GMC in Layton and we could not be happier with the entire experience. My wife had been driving her minivan for 17 years, and with both our kids out of the house now, it was time for a new vehicle for her. We came to Youngs because she was interested in Enclave. I consider myself a "major car guy" but was hesitant and dreading the actual car buying process. My fears were quickly pushed aside after just spending a few minutes with Dave. He was relaxed, genuine, knowledgeable and best of us he LISTENED to our needs and wants. He was in no way pushy, but also wasn't afraid to suggest something to us if he felt it was in our best interest. Buying a new car is a major decision and purchase, but Dave made us feel so comfortable. He really and truly was one of the best salespeople I've ever worked with. The dealership as a whole had outstanding customer service. They stand alone in my book in terms of their standards and how they handle their customers. I'm so glad we decided to come Youngs and even more grateful that Dave Hale was our sales person. I recommend Dave and Youngs to ANYONE who wants to experience a different car buying atmosphere. You won't regret it, I promise!

Bryceeboy78

Jun 6, 2013

In my opinion the best car dealership in Utah! They have many good things going for them. They have an awseome service and sales crew! One employee that sticks out in my mind is Mr. Donavon Wilson, He is a very knowledgable employee and gave me expert advice to me on all my questions. He wasn't pushy at all to make a quick sale he wanted to make sure I got what I wanted. Thanks for all your help in the hellacious car finding search! And especially Mr. Donavan Wilson.

Bryceeboy78

Jun 6, 2013

This is the best car dealership in Utah in my opinion! I wouldn't go anywhere else looking for a new car! your employees are very friendly and not pushy at all to make a sale on a car your not 100% sure about. The one employee that stuck out to me was Donavon Wilson, he treated me with pristine customer service and had expert advice on all my questions he is a very knowledgable worker and asset to your team! I gave 5stars on all categories because you earned everyone of them

layzerstyks

May 23, 2013

DON'T EVER DO BUSINESS WITH THESE CROOKS They will lie to take full advantage anywhere posiible overcharge force you to buy a very expensive warranty that doesn't cover anything and will fight you tooth and nail trying to get problems fixed I've never worked with such unprofessional people THIS DEALERSHIP IS THE REASON BAD STEREOTYPES EXIST WHEN BUYING A CAR I WILL FOREVER TRY TO KEEP ANYONE I HEAR TALKING ABOUT DOING BUSINESS HERE FROM DOING SO ABSOLUTE WORST CAR BUYING EXPERIENCE I COULD EVER IMAGINE

Jerry Vallejos

Mar 14, 2013

Had an a great experience working with Max from sales would reccomend anyone looking for a car to stop by !

"very satisfied customer"

Mar 7, 2013

Brought my car in because the tire was making an unusual noise. The tire had a large screw in it and even though it was lunch time MG found someone to remove the screw and patch the tire. There was no charge for this service. This is the third time I've had a minor problem and this dealership was very quick to have someone evaluate and correct the problem at no charge. What a great peace of mind knowing there is a caring, capable staff readily available.

Jason Millett

Feb 19, 2013

I am absolutely excited and really impressed with all of the staff at Youngs!! My salesman, Jonny was incredibly knowledgeable and knew exactly what to put me in. I went in looking for a truck and couldnt get financed for one, but they worked with the banks and made sure i got some financing for a new ride. I just absolutely love my new car and had a lot of fun while we were going through the process. In the very few and brief waits, the staff constantly made sure i was comfortable and offered me drinks and refreshments. Just an incredible experience and I will be going to Young Buick GMC for ALL of my future car purchases and service needs!!

Kimberly Olsen

Feb 6, 2013

My fiance and I were referred by a friend to Nate Gailey at Young GMC Buick. We called him and told him what we needed for our family of 7 and they found it, right down to the T. We love our van and love the service we were given. They even had a play room for our 5 kids. It was great. We would totally buy from them again and given them Nate's name.

khsvp08

Aug 1, 2012

I just recently purchased a 2007 altima from the GMC dealer in layton utah. Chase was very helpful in finding cars that fell within our budget. He provided excellent service and has been very helpful in ensuring that everything runs smoothly with the vehicle. I am very satisfied with my new vehicle and will recommend this service to others.

Mommy of three

Aug 1, 2012

We were looking to up size our current vehicle to something bigger to fit everyone. Our dealer Chase Doporto made our experience a very fun and easy one, and finding the right car to fit my family needs and budget were meet. Thanks Chase for finding the perfect car for my family. I thank you, my kids thank you, and even my dogs thank you. Now they have there own place to ride!

Raybear

Jul 30, 2012

This was an amazing experience. I went in thinking I would not come out with a car. I had a very complicated situation and Chase was very understanding. He went through the fire to make sure I did walk out with a car from him. How? Well he found a car that fit in the price range I needed as far as total out the door price and monthly payment. I am very appreciative because there is no way I wanted to tell my situation to another dealership.

Working Mom

Jul 30, 2012

I purchased a vehicle from this dealership, and I will go back again and recommend all my family and friends. I had a great experience. All the Staff was very friendly, great customer service, very clean facility. My sales agent Chase Doporto was great to work with he made the process very easy he took a lot if time helping me find the perfect car with no pressure.

Gutierrez

Jul 26, 2012

We have purchased two vehicles from this dealership, both times we had a great experience. Staff was very friendly, great customer service. Our sales agent Chase was great to work with he made the process very easy. we would definetly recommend this dealership.

Gonzo5

Jul 25, 2012

Easiest and best buying experience ever chase was patient was us and finding the right vehicle and making it affordable! Thanks chase we would send our family and friends!

MJeep

Jul 24, 2012

We just recently bought a Jeep Wrangler from this location. We received excellent customer service. Chase Doporto was our salesman and he was very helpful and attentive to our needs. It was a very efficient buying process. We definitely recommend this dealership for your next vehicle purchase.

The Rains

Jul 24, 2012

This is the third vehicle that we have bought from Chase we simple tell him what we are looking for and what are budget is and he makes it that easy! Thanks again Chase you are the best!

akitty63

Jun 15, 2012

Buyer Beware!!! I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. The rear window when trying to roll it down fell off the tracks, my seat warmer didn't work and my lumbar didn't work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there "seemed" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn't know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn't get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn't had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he "Young Buick GMC 30 Day warranty" he said "Oh that's just for the power train." He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they've had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a "72 point inspection" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn't back up and do what is right with the sale of the car.

akitty63

Jun 15, 2012

Buyer Beware!!!I purchased a 2006 Toyota Sequoia from this dealership last month. The service and friendliness when making my purchase was great, so much so that I was sold on the Resistall treatment as well as the Toyota Extended Warranty. The appointment for Resistall was two weeks out, no big deal. During the time from my purchase date to my Resistall appointment (2 Weeks) I found some problems with my Sequoia. The rear window when trying to roll it down fell off the tracks, my seat warmer didn't work and my lumbar didn't work. Since I had a warranty (30 day Dealer Warranty as well as a Toyota Extended Warranty) I contacted my salesman and he said he would let them know and they would check it out when I brought my truck in for the Resistall treatment. I dropped my truck off and I spoke to Devi who had sold me the warranty and she said it should be covered and provided me loaner car stating I should have my car back the next day. This was how long the Resistall treatment would take and there "seemed" to be no issues with fixing the my recently purchased Sequoia. Marty was my contact in service and Nate was my salesman. I called Marty the next day and he didn't know if they were done with my car or not. He found out and contacted me very quickly yet informed me that they were slammed in service and therefore he couldn't get to my car until after the weekend. No big deal, I understood and contacted him after the weekend. When I contacted him he hadn't had a chance to see it yet and I waited another day. Next he had to contact my warranty company to find out what they covered. I thought this was odd seeing how I just purchased this car. When I called him again he acted surprised and said someone was suppose to contact me about my warranty. Apparently NOTHING was covered. When I inquired about he "Young Buick GMC 30 Day warranty" he said "Oh that's just for the power train." He said he would see what they can do and he would have Roger Young call me. He never called, some guy name Jake call me and said there is nothing they can do however he will work with me on pricing to get these items fixed. No call from Marty to inform me about pricing. I tried to contact Debi who was the service manager and left her a message letting her know how dissatisfied I was with the purchase of my vehicle and SHE never called back. It has now been 2 they've had my truck and when I called Marty yet again he finally checked on pricing and told me the window would be $800 the seat warmer would be $1574 and the lumbar would be a $500ish. Again I discovered these issues within the first week and told my salesman figuring they did a "72 point inspection" and there should be nothing wrong with my car. My husband ran down to go get our car and no one was available to talk to him. The receptionist instead made excuses and could do nothing to help. Never once did they contact me and basically they got paid what do they care. I have never had such horrible service....ever. I can not believe that a company wouldn't back up and do what is right with the sale of the car.

do not have one

Mar 22, 2012

i recievede faster feed back and follow up inquires than with the other dealers that responded. the sales person [S] seemed geniually interested in me as a person and not just a possible sale. the business part of buying my new pickup, was handled quickly and very professionally. the after purchase follow ups were done in friendly manner,and a job that was done a couple weeks after my purchase was handled with no hassel to me. all and all i'd say young buick /gmc is a great place to buy from. h.g. doty

joejackass

Mar 20, 2012

I bought a two year old car from Young Pontiac-Buick-GMC. The car was missing a trim part and the salesperson, Alex, stated that they would either take it off the price of the car or order it. After completing the sale, the part price ($1200) was not taken off the sale price but assured me they would have the part when I picked up my license plate.Fast forward three weeks and Alex pretended not to remember the conversation and no part was ordered. I emailed Spencer Young directly, but basically only got a shoulder-shrug. Do not buy from any Young automotive dealer, you'll get ripped off and lied to, like me.Ironically, I've had my eye on a model in stock at this dealer now. I think I'm going to go "tire-kicking" and test driving just to waste $1200 worth of some poor schmuck salesperson's time.

bearskll

Oct 22, 2011

I needed to take my suv in for repair and was asking friends and family of a good establishment that was reliable and had a great work ethic. I was told about Young Buick gmc from a family member who has purchased/ and had service with them before.I was reluctant to go considering it was a dealership. But i figured i would give it a go. It turns out i was very pleased with there workmenship and service. The service department was very friendly and answered all my concerns and i was in and out in a timely manner. The service departments employee ( Marty) was excellent, friendly, polite to all my concerns and situation i was in. The cost was great and the time lost without my vehicle was minimal. great workmanship. I will definitely come back again and tell everyone about Young buick Gmc in layton. Thanks

kirb

May 24, 2011

We've been customers of Young since 1996 when we bought a 2 door GMC Jimmy (we put over 250,000 miles before the vehicle was handed off to our son, who put at least another 50,000 miles on it!)We have had the service department work on most of our vehicles since. (Pontiac Fiero, motorhome, Chevy HHR, GMC Yukon,and a GMC Savanah van. We've also had Xtreme work on our Jeep and our van.We have been total pleased with the "friendliness", pricing and quality of every dealing we have had with Young GMC.We are located approx 40 miles away, and continue to make the trip for all service!We will continue to sing praises about the company and it's employees!Kirby Kirkman

DaleJohns

May 17, 2011

Jake is the man! We told him what we were looking for and asked him to keep an eye out for it. When it he called and we bought. It was the most painless car buying experience I have ever had. He was very helpful and knowledgable during and after the purchase. He is professional and patient. It was the first time I ever bought a car and left the dealer feeling good about it. I would not hesitate recommending Jake or Young Buick GMC to anyone. Dale Johns

Newlin0415

May 17, 2011

We have 2 GM vehicles and ONLY use this service department, now we take all our vehicles there. Marty accommodates us even when we do not have an appointment. Many, many years ago we had a bad experience with this service department.I vowed never to go back, Jake convinced me to try again and glad I did. Now they have a complete staff turnover and what a difference. Nancy N.

rock_it2183

May 17, 2011

Last year I purchased a 05 Chevy Colorado from Young GMC. The salesman helping me was very knowledgeable and listened to my concerns and listened to what I was looking for in a truck. Jake walked me through the entire process from start to finish and got me the best deal possible that I could afford since I'm a broke college student for now. I have been back to the dealership several times since them for service and maintence for my truck and have been treated with respect and kindness from all of the staff members there. They offer great incentives to their customers and are more then willing to go the extra mile. If I am still living near this area when it comes time to buy another car or truck, the Young GMC dealership is where I'll be going.

astock

May 16, 2011

Car Buying experience at it's best! This is our 2nd car in just over a year that we have purchased at this dealership and we highly recommend it!! We needed a highly dependable car for our son to take to college at a great price and Young Buick GMC made it happen. Our son is thrilled and I can still afford tuition! We can depend on Young's just like one of the family! You can't bet the great deals on maintenance and service. Thank-you for all you help! We will absolutely be back!

S-taylor

May 16, 2011

I purchase a 2011 GMC Terrain and can I just say WOW. Darek was so patient with me he helped me pick out the colors and options I wanted for my new car and then kept me updated on the delivery date. I have never seen a salesman that made me feel like my needs/ wants came first. This type of service run though out the hole dealership, when I went in for my first free oil change Debbie gave me the same WOW experience. Thanks Young GMC for showing that there are still a few dealerships that care and for giving WOW service...

soaringabove

May 15, 2011

I purchased a car from Young Buick GMC a few months ago. I was very impressed with the level of customer service that I received at the time of my purchase. What has impressed me the most, however, has been the customer service I have received AFTER my purchase. On several occasions, Jake (my salesman) has called me to make sure that I don't have any questions and that I understand all of my car's features. I feel that Young Buick GMC is committed to a long-term relationship with their customers. Because of the level of service I received, and continue to receive, I would be happy to purchase from Young Buick GMC again.

J.Searcy

May 14, 2011

I purchased a 2011 Buick Enclave from Young recently and extremely happy with the vehicle as well as the very professional, salesman that I worked with. Heston was courteous and wonderful to work with, explaining everything in detail and worked to meet my needs. I would recommend that anyone looking for a new vehicle to stop by and visit Heston. I have also had the pleasure of working with the service department who I was completely satisfied with. Young Buick GMC rocks!!! Thanks Heston!!! J.Searcy

tiffaniholben

May 14, 2011

I walked into Young Buick GMC expecting to get denied for a car loan. After some very hard work by Heston Young, Ryan Albert and his loan team, I walked out of there with a car! I was very satisfied to say the least. Heston and Ryan were very attentive to my needs and showed that they wanted to make my happy not just sell me a car. I have been back in a few times for payments and services, and have been greeted by name by Ryan or Heston. They always make sure I'm taken care of and call to check in from time to time. Thanks again-Tiffani Holben

Eric Olsen

May 12, 2011

The Young dealership is the only place I go. Heston knows me personally and he has taken very good care of me every time I need help. Whether I have been looking to buy a new vehicle or just helping me with questions. I never feel pressure from Heston, which I really appreciate. Excellent relationship!

jjtenn2

May 12, 2011

WE HAD A VARY GOOD EXPERIENCE AT THIS DEALER SHIP.THEY DID NOT TRY TO TALK US IN TO A CAR WE DID NOT WANT.THE SALES PEOPLE WAS VARY HELPFUL AND NEW JUST THE RIGHT CAR FOR US.WE GOT A GREAT CAR THAT IS GREAT ON GAS MILEAGE WITCH IS BLESSING AT THIS TIME.

Tgodinez

May 12, 2011

I went into the dealership to just look around at the cars and the nicest guy came by to help me out. He was very friendly and knew what he was talking about. Did not push me into buying a car, let me decide on my own. Every place should have a salesman like Heston.

StacieDurrans

May 11, 2011

I have been into Young Buick GMC several times. Everytime I have been in, their employees have gone above and beyond to help me and make sure that I am happy. They are always so easy to work with. I have taken my car in for service a few times. Their serivice department is the best I have even been to, definitely the most honest. When waiting for my car they are always so good to keep me informed on how things are going. They also have a great shuttle that will take you anywhere and pick you back up when your car is done. This has been so helpful for when I have to be at home or have other things going on. Young Buick also has the best prices on serivice than anywhere else I have ever been to. I will NEVER take my car for serive anywhere else. Young Buick GMC is #1 in my book. Thank you Ryan for all your help!Love your fan,Stacie Durrans