Adams Jeep of Maryland reviews

Jeep

Nov 12, 2016

Keith asked me what I wanted in terms of the type of jeep, what I wanted to spend, & my max monthly payment. He then showed me my options & worked a very fair deal. No pressure sell.

Joseph Markland

Nov 12, 2016

I knew what i was looking for and the price i needed to be, needed help getting financing handled.Keith and the Finance team hooked me up. I was in and out of there in about 1.5 hours total.

carrjohnson

Nov 3, 2016

Was referred by a Jeep member on a forum when looking for Jeep bumper. Was impressed with the selection of nice customized Jeeps they actually have on the lot. Was shown different aftermarket bumpers in person. Well I did buy a bumper and Gobi Rack from them and cant wait for the Rack to come in and get installed. Sean and David are great and still cant believe this place is also just a regular Jeep dealer.....should have purchased my Jeep here...next time. A+ in my book.P.S,. They even found the time to install my front bumper that same day 1st time visit for just $135. Went ahead and did my service as well. Where else can you do that? Same day?

ToriH22

Nov 3, 2016

I have purchased my 2 last vehicles through Adam's. My first purchase was April 2013 which I traded my 2007 JK for a 2013 JKU "Rock Monster" Edition and my most recent purchase was October 2016 which I traded my JKU in for 2016 Jeep Grand Cherokee Laredo 4x4.I originally asked for the granite gray color but they were only able to find the billet metallic silver (with my needs & wants) within range. Once the jeep was delivered to Adam's and I looked at it and test drove it the more I was liking the billet metallic silver.

jeepgirl sissy0322

Nov 1, 2016

Keith was great, we purchased our first 2016 Jeep Cherokee from him in November 2015. I later decided after almost a year I wanted to upgrade to a Jeep that had more interior room and more bells and whistles. I expressed my desires to Keith by phone what I was looking for and upon my arrival to the dealer ship he had the Jeep to fit my request. I was over whelmed by all the features of this vehicle but Keith was very knowledgeable of its features and was very concerned that this vehicle was what I was looking for, no pressure to buy. I was very pleased with my trade allowance and the rebates that were offered which made it easier to make the trade up. Ian Gillies was also helpful with information during the test drive pointing out features and answering questions. Adams is a GREAT dealership and the staff is very friendly and pleasant. I would highly recommend Adams Jeep and Keith Cook to anyone looking to buy a vehicle.

Mrs. Smith

Nov 1, 2016

Thanks to Jay, I have a reliable vehicle. He was very understanding, respectful, and proffessional as well. He's the best Salesman in the world.

Brittany23

Oct 31, 2016

Jay is a outstanding salesman he is very knowledgeable and a pleasure to work with .. thanks for a great experience . I am a happy customer

tuffgmc

Oct 30, 2016

Great as usual with this being the sixth vehicle ive bought here. Always treated with respect. would never go anywhere else. Adams jeep for life.

Beanmachine822

Oct 28, 2016

What a great guy, he's the bomb.com I love him so so much. You'll love him so so much too, come see him

daniel herr

Oct 26, 2016

please if you live in Baltimore PLEASE take the drive to see these folks, it will be well worth it. I bought a jeep from them in 2015 got a fabulous deal. BUT more importantly they answer their phone and you talk to a real person and boy do they know JEEPS. I have gotten so much a of run around from local Baltimore dealerships, with lousy service, incomplete service and over charging here in baltimore i will not go to any other dealership. if you are dealing with service ask for John loucks he will set you up.

Powls

Oct 25, 2016

We are very happy with the service from Adams Jeep. They all did their job well and made us feel comfortable. It was easy to decide to make a purchase there. Thanks to Jay Patterson for all of his help.

Mary Tharp

Oct 23, 2016

Buying a car at Adams Jeep was a fun experience. First they ask what you are looking for and then show you several options with no pressure to buy. Everything was thoroughly explained in a friendly atmosphere. My salesman, Jay Patterson, was like a next-door neighbor!! Thank you, Adams Jeep!

ashives

Oct 22, 2016

From the business manager to the appraiser, the team at Adams jeep do whatever it takes to get you in the jeep you want. I am very happy with the service I received.

Jess F

Oct 22, 2016

I always dreaded buying a new car because the process in the dealerships can be long and mentally painful. Adams Jeep, and their salesman Keith Cook, made this experience quick, easy, and stress free! So happy I only "stopped by for a test drive". I went back a day later and walked out with my dream Jeep without spending the entire day there.

fldair

Oct 21, 2016

So, long story short, our Jeep ended up being a lemon, another dealership would not even deal with us, however, Adams did, from the beginning of our issues with the first one and the many times they tried to get it right, (not their fault, to the final decision by Chrysler to replace our old one with a new one, and the subsequent parts changeover from the old on to the new one, they were outstanding. And amazingly fast and always helping. I once again maintain, Adams is the best dealer in Maryland!!! If you don't go to them, prepare to be disappointed with your choice.

Jeepinkc

Oct 21, 2016

Keith was awesome to work with. When the perfect Jeep for me wasn't on their lot, he walked me through the process of ordering one. In the time it took (shorter then we expected) to get my Jeep, we decided to get one another Jeep at the same time. Keith made this whole process simple, no stress, and fun! He even came to work on his day off to accommodate our schedule! This is not the first Jeep I've bought from Adams and I'm sure it won't be the last!

metzger9976

Oct 21, 2016

I've dealt with Adams for over two years now. I've browsed their inventory, used their parts department to make repairs, and now purchased my brand new 2016 Renegade Trailhawk. I am overly pleased with the service I have received since the start, and would definitely recommend anyone looking for great Jeeps at a great price to come to Adams!

mpaice

Oct 21, 2016

Jay and Wayne did an excellent job finding me a safe, cost-effective, and reliable car. Jay was incredible to work with and making this a possibility. I was certainly a stubborn car-buyer but he was patient and understanding with all my concerns. I can't say enough great things. Wayne was wonderful with helping me stay within my budget and getting all the details into play. He is definitely the Sales Manager to work with during this process. Neither made me feel pressured, not once.

Ray Taynor

Oct 19, 2016

I have bought a number of Jeeps over the years from Adams and I must say that my dealings with the sales staff has been less than desirable. The sales manager is a good person to work with, he seems to work hard to complete a deal and make the customer happy. However, the rest of the sales staff needs work. My experiences with the sales staff, they continually failed to keep me informed, made sarcastic comments when a deal doesn't go thru and have a general overall don't care attitude. Needless to say, Adams has lost a customer

PAGirl

Oct 19, 2016

When the Jeep I wanted wasn't on the lot at Adams, Steve and Keith went out of their way to find exactly what I wanted in a price range that I was comfortable with! Adams Jeep was great to deal with from beginning to end!! Thanks Steve and Keith for making my first Jeep buying experience a great one!

tptman

Oct 19, 2016

Came in on Tuesday to look at Jeep Cherokees. We worked with Keith Cook. It was clearly evident that Keith was knowledgeable, friendly and really went the extra mile to help my wife find her perfect car. We had a great time, and will definitely buy from Adams(and Keith) again in the future. If you are in the market to get a new/used car, Keith Cook at Adams Jeep is your man!

dulfinluvr223

Oct 17, 2016

I can tell you that if Adams cant get the deal done then it cant be done! I went to other dealers to try to find a Jeep after mine 2010 Grand Cherokee Laredo was totaled in an accident. I have less than perfect credit and no one could help me. Adams bent over backwards to get me in to the Jeep I wanted. Keith, Mike & Wayne got it done!! The best part is that I now own a brand new 2016 Jeep Patriot with payments that are less than the ones on my 2010 Jeep. Unbelievable! People told me that once you total a vehicle that is financed that it is unlikely that you will be able to get another vehicle as nice as the one you had. Well......I beg to differ....I not only got a better vehicle but lower payments as well thanks to Adams Jeep Of Churchville! I would like to thank Mike, Keith & Wayne for not giving up on me and getting me in to my very first NEW vehicle! I will never go any place else in the future and would recommend everyone I know who is looking for a vehicle to go to Adams Jeep of Churchville!

linda2016

Oct 17, 2016

Excellent. This is my 3rd jeep. Receive great service from Adam jeep. Personnel are very knowledge about their jeeps. Take time to explain every thing about the functions in the jeep. If I buy another jeep it will be with Adam jeep. If I have a problem they are right there to help me with and question I have about jeeps. Service department is great. Well the whole place gives great service. I wasn't planning on trading in my current jeep, but my granddaughter got a smaller jeep and I liked it a lot. Talked with Keith Cook and I decided to down size (no pressure) from anyone. They were/always great to work with and they gave me a great deal.

JordynKay

Oct 16, 2016

Quick and easy process and made the car buying experience very comfortable. Everyone was extremely friendly and helpful. I would recommend Adams to anyone, anytime!

Janesredjeep51

Oct 15, 2016

Great experience at purchasing a vehicle from this dealership. Looked at all the inventory I was interested in and worked up the best deal on my favorite Jeep. No xxxxxxxxx. Straight forward. Give me the best deal possible. Keith Cook is an awesome sales person. He made your I got the vehicle I wanted at the price I could afforded. Very pleasant individual. Everyone in the salesroom was very pleasant as well and smiled!!!

mdfxm59

Oct 15, 2016

No pressure with courteous service and great information on all things jeep. The salesman was easy going and the financing and service areas were equally friendly and accommodating. Just a great stress free environment that stands above the rest.

swkane21154

Oct 13, 2016

I really feel like everyone at Adams Jeep went above and beyond to make sure that I was happy and got the vehicle that I wanted.

Gerres26

Oct 12, 2016

Keith Cook at Adams Jeep was very pleasant to buy from. He did a 2017 factory order for a wrangler for me and it was a very smooth process. Communication was great and it was a pressure free purchase, i told him what i was looking for and he didn't pressure me for anything else.

Bill

Oct 9, 2016

I had a good experience they really work with me to get a vehicle in my monthly payment range however if a customer purchases a vehicle I believe it will be good business to make sure they have a full tank of gas and a spare key I was told they were unable to locate the spare key that they would have to call the customer who originally traded the vehicle in and get back to me on that I was disappointed about not having a spare key when I bought the vehicle

Autonut2

Oct 7, 2016

Exceptional dealer ship. My sales rep. Jay was very knowledgeable, detail oriented and very pleasant during the transaction process. As a M/E I appreciated his approach in explaining the finer details of this car. I am sure Adams Jeep will further groom Jay to become one of their star sales reps. Good job Jay and thanks for your great help. Dieter Roesch

Jeep Buyer

Oct 7, 2016

I purchased my vehicle from another state. Jay the sales rep and Bill in the finance office were very responsive and helpful. I requested a lot of photos before making my decision and needed a lot of assistance to arrange shipping of the vehicle. They employees at Adams Jeep were always available to help me.

Melissa

Oct 5, 2016

Jay helped set up a follow-up appointment with the service department in order to get parts that were unavailable when I initially bought my jeep. His customer service didn't end with the sale! Thanks, Jay!

greenedodge

Oct 3, 2016

good place to buy a new car- no pressure and easiy to work with. would highly recommend to anyone wants to purchase a new jeep- live in Pa and it was worth the drive

RobinS0039

Oct 1, 2016

Our experience was great. In fact a little fun. We got a 2 year newer jeep with more options and our payment only went up $10 a month. There was no pressure from the sales person and he was very knowledgeable about the vehicle. We didn't feel great pressure to buy but the deal was really just to good pass up. Sales person even helped up clean out our old jeep! The finance part was just as quick and easy. No pressure there to buy extended or extra warranties. We will definitely be back

Cpez634

Sep 30, 2016

Made an appt. for a problem with my Jeep. Diagnosed and fixed and luckily under warranty. I was out in less than 90 min. Well worth the drive from Annapolis MD knowing I would get honest quality work done. Thanks Adams Jeep!

MICHAEL A JONES SR

Sep 30, 2016

Keith and Wayne made me feel that my business was valued and appreciated, they worked very diligently to get me the best deal........Thank You

Worker

Sep 29, 2016

Great job by jay and the entire gang. Went above and beyond fitting us in for our first free oil change as well. Thanks again

TAMIKARHUDSON

Sep 27, 2016

Thank you Adams Jeep of Md and Jay, I love my new truck... Jay gave me the best and affordable deal ever... I couldn't turn it down... I'm a very happy customer....If you ever come and visit Adams Jeep, I recommend you to ask for Jay....

revjack75

Sep 26, 2016

I don't even know where to start! From the moment I got out of the car on the lot Jay very welcoming, I felt like he wanted whatever I wanted and not to just scam me into a car. It took us a minute because I had bad credit but that was no match to Jay he worked and worked and worked even after hours and I walk away with a Jeep I love and can afford! The next vehicle I buy will be from JayShop him first! Shop him last! Either way come see Jay

Lil Mama

Sep 26, 2016

I would like to say Thank you to Keith Cook and all the wonderful guys at Adams Jeep on Churchville Road in Aberdeen. They were all so knowledgeable and such a pleasure to work with. I was in and out of Adams Jeep in less than 3 hours and that includes the time of me wanting to test drive several Jeeps. I was able to find my dream JEEP and I couldn't be happier. I will be referring all of my clients, family and friends to Adams JEEP in Aberdeen.

anoshkal

Sep 20, 2016

I was in need of a car and this dealership was closest to me. I bought a jeep renegade that I love in less than 2 weeks. They were polite, thoughtful, and gave honest descriptions and recommendations of cars. Mr. Matt Paoletti, Mr. Huth, and Mr. Louck were very good and helped us get the car I wanted.

MikeJeeper16

Sep 20, 2016

I would like to take a moment to say THANKS! This is our second Jeep from Adams and will not be our last. We have been taken care of in so many ways by Adams staff, Matt who was helped by Ian were great with the sales process, Wayne has always been VERY fair on our trades (2 now) and Mike in finance has always looked out for us with the financing. It doesn't stop there though, on our first Jeep when service was needed John always has gone the extra mile to make sure we have been taken care of... if for some reason John was not available Anthony has stepped right in and done the same. I can't say enough about the Adams Team. I have always told anyone interested in a Jeep (stock or lifted) go to Adams, they WILL take care of you! Truly a different than "the normal" dealership from top to bottom. Thanks Guys!-Mike and Erin

Eazyezekiel

Sep 17, 2016

I bought a jeep patriot 2 years ago and I came back to trade up. Jay was great we found a jeep I liked and we were able to trade in my old one! Nice guy very professional and helpful.

Annette

Sep 15, 2016

Jay was very helpful. He went above and beyond to meet my needs in making this purchase a success. Job well done. Thank you so much Jay. !!!!

Judy Starling

Sep 14, 2016

Keith and the whole finance team go OVER and beyond to make your purchase happen and go as smooth as possible! They have been AMAZING! Thanks again Keith you ROCK!!

racingteje

Sep 13, 2016

After dealing with another local Jeep dealership through a mechanic, we finally brought our Jeep to Adams. Danny and John could not have been kinder, more helpful, knowledgeable, and honest. They told us exactly what needed to be done, and after months with the others, in 3 weeks, they had my Jeep fixed. We will definitely utilize Adams in the future. These employees are an asset to the company. Thanks so much!

cherokeek lady

Sep 11, 2016

what I like about this Adams Jeep Dealership , when they say they can get it done, DON"T , I say don't under estimate Adams Jeep of Churchville, ,Md. they get the job done.

The Neatrours

Sep 9, 2016

I came out for an oil change...We always check out the new vehicles..Jay introduced his self and.I was asking about two on the lot...He wasn't pushy but very nice...We took one for a ride and I loved it.I told the dealership I was going to let my husband know about it when I got home. I was given a very good price and we couldn't pass it up...If I need another one down the road I would hope we would get Jay to help us. Thank you The Neatrours.

2547

Sep 7, 2016

I went into Adams Jeep looking for a 2016 Grand Cherokee Limited with upgrades. Went there because I knew Steve and how trustworthy he was. When we sat down and he knew what I was looking for he got his team on it to find my car. I was handed over to Matt and he made things very easy to get things done. I could contact him with any question through text or calling and made things so much easier then living on the phone. Everyone was very professional and listen to what I wanted. Thank You Matt and everyone that help me.

downhillracer

Sep 6, 2016

I had several emails back on forth on a new Jeep and my trade. I was assured of a great deal so I made the trip to the dealer. The salesman wasn't there so I dealt with an assistant who was very helpful. I wanted to go home to think about it. They really did not have a new factory Jeep, only lifted Jeeps and I was concerned how warranty issues would be handled since I did not want to have to drive two hours every time there was an issue. This is when I got turned over to Frank who made the high pressure sales push. I felt he was unprofessional and even disrespectful to me in front of my family. I left and never heard from them again. They lift all of the Jeeps and charge a ridiculous charge for it and use inferior parts in my opinion. Last, any deal that is good today will be good tomorrow if it is from a reputable dealer. I'll stick closer to home in the future.

Stew7710

Sep 6, 2016

My pre-sales experience with Keith was very good, 5 stars. After traveling 100 miles to the dealership, he made certain the paperwork went quickly. When I had a major issue with the Jeep in the first 100 miles of ownership, he directed me to contact a local dealer, which made sense given the distance. However, there has not been one post sales check from him just to make sure things were going ok. Not that he could do anything specific but just good customer service. The parts department guys were great and helpful and I really appreciate their time and call back when my dealer here in VA told me my transfer case was on back order for two weeks. Based on my experience, the dealership is a 5-star for pre sale and a 3-star post-sale - 4-star final rating thanks to their parts department

Dave

Sep 4, 2016

Keith Cook was very helpful, no pressure, all needs were met, the trade-in went smoothly. I prefer to patronize smaller dealerships, finding them to be much more of a pleasant experience.

Hughett

Sep 4, 2016

I was shopping for a for Jeep Wrangler, but one with a little more character than an off-the-line model. Frank Imbragulio at Adams Jeep was the first to answer my inquiry and invited me for a test drive. Being a multiple Jeep owner, Frank was able to answer all of my questions and provided some valuable history on the evolution of the Jeep which lead to the improvements found in the model I was buying. During the short finance phase (Mike deserves honorable mention), Frank walked me through a complete tour of my new Jeep Wrangler, explaining each feature inside, outside and under the hood. I feel that I received a fair trade for my F-150, a great price for my new Wrangler and made a few new friends. I have had my new Jeep for over a week and I can attest the the Jeep Wave is alive and well in Maryland.

Deejeep256

Sep 1, 2016

Matt and Wayne were great!! Very patient with me and willing to go that extra mile to make me happy. And that they did. I test drove 3 vehicles They listened to me and explained everything to help me make a decision and I really don't think I could've come to a better choice.

HappyJeepGirl

Aug 31, 2016

My buying experience with Adams Jeep was fabulous from start to finish. From the General Manager to the salesman, I couldn't have asked for anything more. My salesman, Keith, went out of his way to find me the Jeep of my dreams, and even delivered it to me personally because of my work restrictions. I would definitely recommend these guys to any of my friends looking for new or used cars.Can finally say I'm "Livin' the Jeep Life"!!!! Yay, thank you, Keith, for all of your patience...

Judy Starling

Aug 30, 2016

This is our fourth purchase from Adam's and as always they got us what we ask for in the price range we wanted. Great Customer Service! We would recommend!

Jeep Lover

Aug 29, 2016

I ordered my new 2017 Jeep Grand Cherokee from Adams Jeep . Keith Cook was my sales representative. He was excellent as was the entire buying experience. No pressure and no surprises. The ordering process was painless and my vehicle actually came in in much less time than expected. I got just what I wanted at a great price. It took less than 30 minutes to complete the delivery process. I was especially pleased with the design upgrades on the 2017. The vehicle was perfect. I highly recommend Adams Jeep and Keith Cook.

Brian kopp

Aug 23, 2016

The Jeep was completely transformed into exactly what I wanted, couldn't ask for better service! I would recommend this dealership to all of you Jeep Lovers out there.

Rick2513

Aug 22, 2016

We just purchased 3 jeeps at Adams and the staff could not be more informative and patient. Matt, Frank and Jessica were very accommodating and Wayne was able to get our financing in order.Overall an extremely pleasant experience

Ndemicco1

Aug 19, 2016

They had exactly what I wanted and had me driving off in my new jeep that day! Customer service was fantastic and my experience was delightful! Wouldn't go anywhere else!! Thank you Adam's! Also a big shout out to Frank, Matt, and Jessica for all your help!

chally2012

Aug 17, 2016

It took several months for me to go from initial e-mail to Keith to meeting him face to face. Keith took it in stride, no pressure, no pestering follow up e-mails every day.... When I finally came in, we went out to the jeep I mentioned I was interested in, took it for a test drive and came back to discuss things. Not once did I feel pressured or made to feel uncomfortable. I know I had presented a few challenges to them with my trade ins, and requests for the scope of my deal. Everyone took it all in stride I had one vehicle on site and another was 50 miles away. They offered to have someone drive me home to get my other vehicle to make things a smoother transition, going from two vehicles to one. The Staff who assisted me besides Keith, From Greg the driver, Wayne (Sales Manager I think), Finance person(I apologize for forgetting her name, All courteous, friendly and professional. Especially Keith, Very knowledgeable concerning Jeeps and very helpful with trying to make sure that what I got was what I wanted and that I was satisfied before we closed the deal.Over the years, I have purchased a LOT of vehicles and by far my experience here at Adams was far above ANY of the other Dealerships in Maryland. It should be a requirement for other dealerships to take notes from Adams on how to sell vehicles that people want.... not just sit back and order from a cookie sheet as so many dealers seem to do.Thanks again Keith and the Entire staff at Adams for a Fantastic experience from start to finish.

Mojave Hard Rock

Aug 17, 2016

We had a fantastic experience with Adams Jeep in Aberdeen. Keith was simply awesome to work with. No sales gimmicks or games, he was fair and honest and respected our 100 mile drive to the dealership. We had visited all of the big names in the DC Metro area but we are so happy to have met Keith. The team at Adams are Jeep enthusiasts and this made for a better experience. The entire process was efficient and no surprises. We were in and out in less than an hour.

Adam Brunson

Aug 16, 2016

Keith was great. He walked through all the different Wrangler models and assured me no question was dumb. Only took two days to have it lifted and everything installed.

Hyperjeep

Aug 16, 2016

Great salespeople - Keith was awesome to deal with !Friendly and customer driven throughout the process.The finance process was easier than most I have ever dealt with .

James W

Aug 15, 2016

Adams Jeep is a family owned, family operated dealership where all employees seem to be like a family. This is not your typical dealership, do not expect, take a number, get in line typical dealership treatment! What to expect, a very family like oriented, laid back dealership, when you meet a sales associate it is as if you are meeting a new friend for lunch, you get to talking, mention you like a vehicle and it is as if the new friend mentions very friendly like, we'll you know I happen to have one of those for sale, the conversation then becomes a very trusting one as if you are buying from a friend or family member not a dealership! As far as the level of service, discounted deal, financing and everything else that comes along with buying a new vehicle, they are simply the very best at what they do, not only do they have a "we can make this happen approach" you somehow feel relaxed and trusting beginning, during , through the finish and after the entire process is completed, you still feel trusting, you feel as if you had just made friends even though you have spent money on a new vehicle! Absolutely amazing buying experience, one you can not find anywhere else period, I am of course speaking from personal experience however having purchased over 30 vehicle (8 from Adams) in my lifetime I can say there is not a single dealership that I would rather spend my time in than Adams! If you are the type of person who is impressed by multimillion dollar buildings with 65" televisions everywhere and see this as you experience not caring how cold and calculated you are treated when purchasing your vehicle but feel special because the building itself and ammendities makes you feel important, well than Adams is not for you, the building is nice, inviting, warming and comfortable but make no mistake you will not find you are walking into a 25 million dollar building, a $500,000 - 50 foot tall sign out front, with ammendities you would expect at a 5 star hotel, btw how do you think those types of dealers pay for the expensive building, sign and ammendities? Well with the profits from your deal of course.Now if you want to walk into a nice place with the most friendly staff who treat you like a friend and secure the absolute best deal possible for you than Adams is your only destination!Loyal customer, friend since 2009,James W.Waxhaw NC And yes I drove 1,000 miles to purchase my most recent vehicle from Adams, a 2016 Freedom Edition Wrangler, worth every miles of the drive!A special Thank you to Jessica Mercer and John Huth, for always taking care of me and making me feel like family!

fdwrangler

Aug 13, 2016

I had contacted Keith by email regarding a used Jeep with some interesting aftermarket gear I liked. After discussing my needs with Keith, he came up with two different courses of action with vehicles to meet my goals. He made sure everything flowed smoothly and was a total no-pressure professional throughout the transaction. I also want to note I've been taking the Jeep I traded in to Adams for servicing the past 18 months and have been very impressed by the entire service team as well.

JeffB

Aug 13, 2016

Keith made this experience go very smoothly. The first time we came into the dealership to look at vehicles, he was very helpful. He then gave us his cell number to text him with any questions. We actually did, and he responded to our inquiries. When we went back to the dealership, the trade went flawlessly. We got the vehicle we wanted at the best rate possible. We're excited to own our new Jeep. Thanks Adams Jeep!

godobldmd

Aug 9, 2016

Keith was a pleasure to deal with during my recent purchase. He dealt with me online and face to face and was a true professional. I would buy from him again when my need arises.

thinblueline63rd

Jul 28, 2016

Just bought a truck from Frank at Adams. I can't explain how impressed I was with the professionalism and down to earth staff I delt with here. I'd challenge anyone to find a better place to do businless with.

Brooks Bradley

Jul 25, 2016

The entire process was handled very professionally by Keith. I also purchased a Jeep from him in 2012. He has done a terrific job each time!

laura&gary

Jul 21, 2016

We love our Jeep and Adams Jeep employees were able to answer all of our questions, especially Frank who was extremely knowledgable!! Everyone was down to earth and friendly without any pressure. Were also very patient in answering our questions and all the test drives. Great customer service! Thank you Frank. Gary and Laura

Richard Spellman

Jul 21, 2016

I was looking for a new car and wanted to shop local. I called Adams Jeep and spoke to Keith. He was a great help and got me in my new jeep. Everything was explained in detail and was a very easy experience. Mike Davidson in the Financing department was excellent. I could not be happier with myvisit to Adams. I will be recommending them to all my family,friends and co-workers.

mniemann

Jul 18, 2016

We searched many dealers and brands and continue to come back to Adams. Appreciate everything they did to make this a positive experience. Frank helped to keep what can be a stressful situation by remaining calm and focused to make this work. Thank you.

bshafferman

Jun 30, 2016

Keith, the internet salesman, did a fantastic job helping me during the jeep wrangler sales process. Wonderful customer service at this dealership! Check them out!!

reihart,karen63

Jun 30, 2016

excellent customer service from Keith Cook and everyone at Adams Jeep. Worked with me to get best price possible.. weekly update on when vehicle would arrive

Tod

Jun 29, 2016

We are both self employed and lead very busy lives. Keith was attentive to our needs and spent the perfect amount of time with us. He understood our hectic schedule and was more than accommodating. It definitely helped that they had a large selection of Jeeps, it made it easy for us to find the perfect one for us.

JordanS

Jun 28, 2016

WARNING !!! This was the worst car buying experience all around. I was lied too, I was assured everything on my 2015 pre owned wrangler was under warranty with the lift and tire pkg Adams installed. 2 weeks after the purchase I'm have issues, take it in just to be treated poorly and find out they "can't do anything for be because of the tires ". Not to mention all this is after being pulled over by a state trooper because the 40k Jeep DID NOT PASS M.S.I !!! I was told by the fix ops director "don't worry about it every once in a while you have to support the boy in blue and just pay the ticket "... WowThey had "overlooked " several things! Very shady

Kelly Wigfield

Jun 28, 2016

Hands down, WORST service my family has ever received. It's truly a shame that you walk in a dealership that is supposed to be ranked number 1 on the east coast to be treated so poorly. From the very beginning, the comments made were very unprofessional. Phone calls were not returned after the purchase with questions, and had problems with the title due to incorrect mileage that was an issue on the dealers end. Had the vehicle in service for a vehicle malfunction that is UNDER WARRANTY (2015 JEEP WITH 13K MILES) and we are told the issue cannot be taken care of. Maryland State Inspection was NOT done correctly and this vehicle WOULD NOT pass if anyone with a normal set of eyes would look at it. The Sales Manager John Huth even proceeded to hang up on us on the phone when we requested to speak with a general manager. I will NEVER bring our Jeep back for service nor purchase another vehicle here. When you walk in a dealership and spend over $40k, you don't want to be treated like total trash. Scummy dealership all around!

Kimberly

Jun 28, 2016

Excellent customer service. I had spoke with Keith over the phone and contacted him via email. Contacted him 35 minutes prior to arriving at the dealership and the vehicle I was interested in was sitting at the front door.

K&A

Jun 27, 2016

I was looking to purchase a vehicle for my son. I was not sold on a Jeep but agreed to be opened minded. My son had done a lot of research on the Jeep Wrangler and had many questions, as did I. We visited Adams and met with Crystal McLaughlin. Crystal treated my son with respect and answer any ad all questions he had regarding the vehicle. We visited a number of other dealers in the area, but they seemed to not take my son seriously regarding his future purchase. We returned to Adams and test drove several vehicles. There knowledge and professionalism is impressive. I was not looking forward to the whole car buying routine, but I have to say that I have never had a more pleasurable buying experience. In addition, I am now a Jeep fan!

Wendy Baur

Jun 23, 2016

Keith Cook was fantastic to work with. He did not pressure me into anything that I did not want.He was very informative and upfront on the vehicle I was interested in purchasing. The whole experience was absolutely wonderful from test driving the car to all of the required paperwork.I have brought vehicles from Adams Jeep in the past and will continue to do so in the future.wbaur

mamyers

Jun 20, 2016

Frank was wonderful! Super nice, very informative, and laid back. I never once felt rushed and he took my best interest into consideration and he was VERY patient with me too. I know I can be indecisive, but Frank really helped make a dream become a reality :) Now I am part of the Jeep family and couldn't be happier! I'd highly recommend any of my friends or family to go see him!

rpooleusa03

Jun 17, 2016

I worked with Keith Cook and he was always avail to answer my questions either thru email or texts. Up front and honest with all his answers.

R&P

Jun 15, 2016

Very Friendly staff from start to finish .. everyone works there very helpful, They did everything they could to make the transaction smooth simple and quick. They have additional products you can add on they did explained well about it but neither forced to do something you are not sure about nor any hidden charges. We felt very comfortable dealing with Crystal and Karen. Thank you ....

Chris Cromwell

Jun 15, 2016

What you get here that you won't get anywhere else is variety. I came looking for a used Wrangler and found options I would never have dreamed of. With a kid and a dog, I had intention of getting a 4dr and left with a 2dr feeling completely satisfied. What Keith gave me was more than reassurance, it was experience. I've never owned a Jeep and it was great having someone who literally grew up with them giving me a tour and answering questions with real life experience. Even more-so this dealership will bring you into the Jeep family with open arms, unlike many other dealerships that have a stale approach and just see Jeeps as inventory that needs to be moved. Every car I've owned has been "good for the moment" and nothing more. Come to Adams Jeep with the enthusiasm of someone who's finally getting the car you love, not the one you had to settle for.

Irish Girl

Jun 11, 2016

This is my sixth Jeep that I've purchased from Adam's Jeep and would never consider going any where else. Best price and service department.

Robert Battista

Jun 9, 2016

Just attended the 2016 Jeep Jam with several hundred others. Keith and his team made sure everyone had a GREAT time. Didn't do the obstacle course, since my classic likes to stay pretty! But it was great watching all the others get dirty! My grandson will be ready for a Jeep next year, and I'll bring him to Adams.Bob

football mom

Jun 7, 2016

I have been a customer for over 15 years, have bought 4 vehicles and all my service gets done here. This place is run exceptionally well and the customer service is outstanding. I anticipate being a customer for as long as we are all still around.

Michael Cogar

Jun 6, 2016

The best service department around. JOHN, ANTHONY AND DANNY all deserve a massive pay increase for their great customer service and their work at Adams Jeep Jam!

troutboy663

Jun 3, 2016

I recently purchased a Jeep Wrangler for my daughter at Adams. The pricing was very fair and the service was outstanding. I have referred multiple folks to Adams and all have had great experiences. Their custom work is unparalleled in this region. Thanks Keith for great customer service.

Supermomkolb

May 30, 2016

Adams Jeep and Keith Cook made the entire car buying experience painless. Keith was very informative and answered all of our questions regarding the differences between the different models. From start to finish everything was exactly as stated and on the up and up. We know from past experience with Adams that their sales and service departments are one of the best. Highly recommend them to anyone looking to purchase a new or used vehicle.

sweetP42

May 28, 2016

Tim Frederick and his team made my car buying experience record fast, and painless. I never felt pressured during my experience, and Tim helped to find the right car for me. I'll definitely be a repeat customer!

Navy1

May 28, 2016

At the time of purchase Keith Cook made this a very successful car buying experience. What a team!!!!!!!!!! Best jeep dealership in the area this my third experience buying a Jeepfrom Adams Jeep form my first to the third this is a fantastic team. Making you feel like your part of their family. Would recommend Adams Jeep dealership to anyone!!!!!!!!!!!!!!!

Jeep2016

May 24, 2016

This is the second opportunity I've had a chance to work with Keith and the Adams Jeep team. The first time I bought a Jeep in the Philadelphia area and took it to Adams, 85 miles from where I live, because of their reputation in customizing Jeeps. The work they did 3 years ago was fantastic. Because of that, it was a no-brainier this time to build my Jeep from the bottom up with Adams. Keith helped me order exactly what I needed from Jeep, and when it came in they did another fantastic job customizing it. The experience was seamless from beginning to end and they bent over backwards to make sure everything came out perfect. My advice to anyone buying a Jeep, or customizing a Jeep...Adams is the way to go!Keith., thanks again for everything!Eric Williams

Jeepsuck187

May 24, 2016

They will work to make things right. Had issues after service was done and they made the corrections to put me at ease. Good job John.

Chrisjeep1

May 18, 2016

Keith and everybody at Adams are great! It was a great experience! Best Jeep dealer in the area, hands down! I would recommend Adams Jeep to any one that asks!

Dawn Regner

May 14, 2016

Adam's Jeep experience was the best! I went in upside down from a previous vehicle and loan. John and Jessica saw to it that I left completely happy, without feeling pressured. I am a customer for life because of it!

My new Jeep

May 14, 2016

Keith took the hassle out of buying a new vehicle. He was able to answer all our questions and took time to explain everything to us. We did not feel rushed or pressured. Everything went very smooth including the paperwork. We were in and out quickly. If we buy another Jeep, we will definitely come to Adams.

PT314159

May 11, 2016

All inquiries were answered promptly and professionally. Any concerns I had were quickly addressed and it was a bonus to have communications nicely documented by email. I will definitely contact Adams Jeep for my next vehicle.

clnmustardJK

May 10, 2016

This was the first time either me or my wife ever purchased a brand new car. Keith made it a great experience with no pressure and quickly found a vehicle that met everything we were asking for. In the end my wife found the dream car she has wanted since the Unlimited's came out which is a yellow with a black top. Keith even took the time to stop in a parking lot and allow her to practice driving a standard. Keith helped us out in every way possible and I have no negative comments about the Adams Jeep dealership or our experience that Keith provided. Will definitely recommend to everyone and will be back in the future for any future car purchase.

DrVictoria70

May 10, 2016

I received outstanding sales support from Frank Imbragulio and definitely recommend seeking him out if you are considering a purchase. He was very knowledgeable but not pushy at all. The sales manager (think it was John Huth?) was extremely nice and gave me a great trade in value-way over Blue Book. Of course I have to say I kind of expected that since I was trading an awesome Jeep I purchased and serviced at Adams! Overall, I had a very pleasant experience, which is unusual to say about buying a car. Frank also stayed very late one evening to accommodate my crazy schedule so I wouldn't have to wait a day longer for my Jeep. He is just a super nice guy and taught me a great deal about off road equipment/upgrades. Definitely seek him out as a sales consultant. And Adams has an excellent stock of lifted, super cool Jeeps to choose from.

taratrav06

Apr 28, 2016

Great experience!!! I will be recommending Adams Jeep to my Family and Friends! I will be back in the future! Keith was outstanding so was the rest of the staff. Keith thank you for getting me into a great Jeep. I love it! Also like to say the woman in the finance department was wonderful I would like to thank her to but I do not remember her name. Thank you for a great experience!

Call of Duty Rubicon

Apr 27, 2016

I needed the gaskets changed on my Rubicon and they did a great job and got my Jeep fixed at a fair price.If you want your JeepThey have a great selection go new and used Jeeps as well as some Wranglers built out.They do need a much bigger shop to accommodate all the business and stock.I would do business with Adams Jeep again.

Bmac1334

Apr 23, 2016

Adams Jeep treats their customers the way you expect to be treated by a service provider not the way you normally see things anymore! They pay attention to detail, do amazing work right on the premises for all your Jeep desires. They can take a cookie cutter Jeep and make it as rough and tough as you want it!Easy to get to, great people, good quality work and a customer service like no other. I have bought two Jeeps from Adams and if I buy another one it will be from them as well. There work is so good, I travel the hour and a half to get the services done by them because I know it will be done right the first time.Top notch all the way!!!

Cconti1

Apr 23, 2016

Great experience, will be back in the future! Keith gave me a great value on my trade in and got me into the Jeep I've always wanted!

Produce guy

Apr 22, 2016

I was totally pleased with dealing with Frank, he made sure I was aware of everything from tires and rims, to owning a Rubicon. I had a Sahara, and was happy, but this is the Jeep I've always wanted. Thanks for making it happen. 100% satisfied and will be going back there for my next Jeep after this one:) Pete

99Jeep

Apr 17, 2016

In short, I brought an older Jeep in for service in 2015 and got a new clutch. Brought the vehicle in 10 months later for other issues and they (apparently not looking at the service history) recommended a new clutch. They never admitted any fault on their part.

Mike Nelson

Apr 17, 2016

Very smooth transaction. Staff was knowledgeable and friendly. We found what we wanted at Adams Jeep. Keith Cook was very thorough and listened to what we really wanted. My wife is very happy with her truck. I will refer anyone looking for Jeep or quality used vehicle to Adams and Keith!

lisa0247

Apr 15, 2016

I have been stalking a Jeep Wrangler for quite some time. I knew I was upside down in my trade but I decided to go "look" anyway. Adams made it possible for me to purchase a Jeep. I am very happy with my new fun ride. My Salesman Frank Imbragulio was great. Very professional and accommodating to me. We talked briefly on the phone and he had the vehicle I wanted to look at ready and waiting for me when I came in. I bought the very same vehicle. The sales manager was very helpful in getting the numbers to work for the deal to be acceptable for me. I have bought several vehicles in my life and this was by far the least stressful. My salesman Frank Imbragulio's knowledge of the Jeep I purchased was quite impressive. Buying a car is a huge financial commitment and can be a very stressful experience. I am very thankful to my salesman and Adam's Jeep for making this experience a comfortable one. I do not think I will need another vehicle any time soon but I will return to Adams when I am ready and I will recommend them highly to my friends and family.

Kris

Apr 14, 2016

In addition to having a product that has a unique brand cachet and pretty much sells itself, Adams Jeep brings their customization skills to the party. They provide brand-new Jeeps with after-market lift kits, big rims and tires, all ready to go out the door, with a lifetime warranty. This is truly a one-stop shop experience if you want a lifted, customized jeep at the get-go. In addition, Keith Cook and the rest of the sales team are a pleasure to work with - they are ethical, patient and not pushy.If you're looking to buy a Jeep Wrangler, go to Adams without hesitation.

gotmycar

Apr 12, 2016

I bought a trade in vehicle and they made sure it was the best it could be in the short time they had it. I drove 5 hours to buy the car and they couldn't have been more helpful and accommodating. If you are in the market for a Jeep , I would definitely go see them.

patsylandshark1

Apr 1, 2016

Adams Jeep is the best dealership to deal with. Everyone who works there are ready to answer all and any questions you have. We only had a limited amount of time and they met all our expectations!Jessica Mercier was an outstanding sales person! She knew what she was talking about and could answer all of our questions without hesitation! Yeah for Jessica! We are very happy with our 75th Anniversary Jeep!!!

Kevinlawson

Mar 27, 2016

First I went to another dealership. I was not pleased with the trade in offered. I was also not satisfied with buying a stock Jeep. I have owned 6 jeeps and I knew exactly what I wanted. One of my employees told me to go to Adam's Jeep if I want to buy a jeep in Maryland. So I did. I was very pleased at the knowledge and professionalism of Crystal the sales person. She walked me through everything step by step. She made the whole experience great. She sent me photos as my custom jeep was assemble to make it an interactive experience. I am very excited about my new Jeep. Would I recommend Adam's Jeep???. Yes. I just sent my daughter down and she bought a Jeep Sierra Wrangler. I was very pleased with the trade in I was given and the price I paid for the Jeep. This is the place to buy a Jeep in Maryland and Crystal is the person to help you get what you want for the price you want!

Liz batten

Mar 23, 2016

thank you to everyone! Keith and the folks at adams bent over backwards to see that I got the exact jeep that I wanted! Very attentive, knowledgable and prompt. I couldn't have asked for a better experience.

KAYLA N GREEN

Mar 20, 2016

I highly recommend this dealership. Scott Cheovront was my sales man & he was so great. He made us feel very comfortable, and he was very relate able. He took the time to explain everything to us, and did not show me anything that was out of the price range i gave him. Overall it was a pretty quick process, and a enjoyable one. I will send any future car buyers i know to Adams Jeep & i will recommend that they ask for Scott.

Chriscmnj

Mar 15, 2016

I recently purchased a jeep from Adam's jeep and could not be more pleased. The staff was friendly there's no pressure to buy and they treated me like a neighbor not a client. I will definitely be returning to Adam's jeep as a loyal customer. Thank you for everything!

Farrell

Mar 13, 2016

This was the easiest and quickest car buying experience we have ever had.Keith, Ray and Mike were awesome.Hope the vehicke is half as good as the sales staff.We love our new Patriot.Farrell & Martha Dreisbach, Jr..

rubicon13

Mar 13, 2016

To start , this dealership will go above ,and beyond to get you into the vehicle that you want no matter what has to be done. They do their best to treat you like your family . The people at Adams are more than just sales people they are your friends as soon as you walk through the door ,no pressure to sell you what they want you to buy , they listen to what you want ,or need to get you into the range of vehicle price and type that you are looking for . I would tell anyone that is looking to buy a jeep or any other new or used vehicle they need to see the folks at Adams jeep Aberdeen first they will need not look any further . They will find what they want there

Jaraxal

Mar 12, 2016

I'm a repeat customer of Adam's Jeep, and particularly Keith Cook. They take the time to understand your needs and are not pushy. I've always been well taken care of and given fair deals. I was in and out this morning in under 2 hours for a new purchase.The service department is great at Adam's as well. You can't go wrong no matter what your Jeep need is. Go to Adam's and ask for Keith!

trcoen

Mar 11, 2016

I had very specific wants for my Jeep. I was able to get the vehicle I wanted and got out in record time. Sales team helped to make the process quick and painless.

binibadass2122

Mar 7, 2016

Adams Jeep has always been great with us. We've purchased so many Jeeps from them for years and years and the sales experience is always outstanding. Jessica Mercier and John Huth are awesome. Thanks again we love our new addition.

DrSubatomic

Mar 5, 2016

Knowledgeable, friendly, and had the combination of features on the Jeep that were perfect for my needs. I'll check here first when I am in the market again.

Tony

Feb 29, 2016

Adams Jeep is the best dealership to get your deal done! They went above and beyond to get my financing just right and I was able to buy the exact jeep I wanted.

slkoss

Feb 28, 2016

This dealership rocks. The sales experience was wonderful. The selection of Jeeps is amazing. Scott Cheuvront was our salesman and has a wonderful mix of knowledge, understanding what the customer wants, and making a trip to the dealership fun. Everyone we dealt with made us feel like we were part of the Adams family from the moment we walked into the lot. I would highly recommend them for all your Jeep needs.

DGoss

Feb 26, 2016

Came in to get a Wrangler for my wife as her car was near its end. Great dealership to work with. I bought mine from them last year and the service team has been amazing as well. Will be doing business with Adams for a long time to come.

newjeepgyrl525

Feb 26, 2016

Keith was very helpful and made this one of the easiest buying a new car experiences ever. I appreciate all of the help that Keith provided, and I would recommend him to anyone.

Wildwood4Shore

Feb 20, 2016

I have purchased a few vehicles from Adams Jeep and have always had great service. My most recent experience tops all others. Internet Sales Manager, Keith Cook, demonstrated excellent Customer Service satisfying my buying needs. He was very thorough explaining all aspects of my New Jeep Grand Cherokee. I felt very comfortable driving home since I was familiar with most of the vehicles options. Adams Jeep made my buying experience smooth and friendly. I look forward to my future business with Adams Jeep.

Bcrostley

Feb 19, 2016

This is the 3rd vehicle I have bought from this dealer. From Crystal in sales to the service department -- this is by far the best dealer I have ever had the pleasure of buying a vehicle from.

Leeanna4

Feb 19, 2016

I would recommend Adams to anyone. They have helped me so much with finding the best car with the right price and milage to fit my lifestyle. The people are wonderful and will answer any questions you have. They have patience and do their best to make sure your visit was helpful and worth it.

Jeep for me

Feb 18, 2016

Initial impression of Jeep and sales personnel is positive. Vehicle was spotless .Convenience of location is good. Hoping that service will be on par with sales.

Rginn

Feb 15, 2016

My experience at Adams Jeep was an awesome one. The people were very friendly and willing to answer any questions myself or my parents may have had. Jessica was incredibly kind and I never felt rushed or pressured to make a decision.

Tim

Feb 15, 2016

The salesperson, Chrystal, was extremely helpful on the telephone when I first inquired about the vehicle. In person, she answered my questions directly and professionally. My trade-in was done fairly and Wayne made that work to my satisfaction. I have known Ron Adams for decades and had bought my last Jeep here in 2005.

69camaro

Feb 12, 2016

This was my first time at this dealership and the first time for buying a jeep. I was very impressed with the inventory, If you want to buy a jeep and customize it this is the place to do it. A one stop shop. Our Sales person Scott Cheuvront was very friendly and very knowledgeable about what I wanted. Everyone was very friendly. I would definitely recommend this dealership in a heart beat.

arielbrown4279

Feb 4, 2016

Keith worked with me on the trade & financing and got everything to where I needed it to be to get me into this dream Jeep!

Eustacer82

Feb 3, 2016

my experience with Adams was excellent from as soon as I put my foot in the door. it was a fast and efficient way to buy a car in just a couple hours and not spend all day at the dealership. they were able to put me in a newer vehicle with a lower rate. awesome experience all around I would 100% definitely refer this dealership.

Romain_monique

Feb 3, 2016

I purchased my first car and Kieth Cook was great. He was so nice and made sure that I found the card that was right for me. My next car I will be going to Keith

mary721

Feb 2, 2016

I have dealt with Adams Jeep for many years off and on and I believe that they are the most helpful and patient people I have dealt in the Automotive field. Their personnel are well trained, courteous and can answer most of your questions on the spot. If you have doubts about exactly what you really need in a car, they are very good about asking you questions about your automotive needs and walk you through buying what you need, and not suggest the biggest or most expensive. They don't seem to ever forget a customer. It seems as though they look at your experience and keep an eye on your visit so there is something that will imprint on their minds and with us, it had been quite a few years since we had been there but almost everyone remembered us and what our experiences with had been in the past. It puts you at ease and makes you feel special that they remembered you and your experience. I really wondered why I ever shopped anywhere else after dealing with Adams.

RenegadeKate

Feb 1, 2016

They are the best!!!!!! We had a wonderful experience during the car buying process. We will not go anywhere else!The Renegade is awesome, I love it!

William C

Jan 29, 2016

I have bought many vehicles over the years from multiple dealerships and once I bought my first Jeep from Adams I refused to go anywhere else. I have walked in to buy vehicles, used the internet with Keith and Crystal's help, and my wife and I even bought a Jeep from North Carolina everything was done over the phone. I have never been disappointed and the staff at Adams is beyond what anyone can expect of a "typical dealership experience" everyone is very knowledgeable and helpful and they are true Jeep enthusiasts. I recommend Adams to everyone who is looking to purchase a vehicle. I will be back to buy a Jeep truck when they hit the dealerships...

dpt1218

Jan 28, 2016

ADAMS JEEP OF MARYLANDOne word..... Distinction.The entire experience from walking on to the property was like no other car buying experience.There were no pressures or flip flop of "checking with my manager"These guys made a fair deal and accommodated everything I asked/inquired about.The entire team sat patiently well after the dealership officially ended it's business day to answer my questions and review every facet of the deal we had negotiated.I purchased a New Sahara Unlimited with extras. Lunchtime the next day my vehicle was fitted out, gassed up, detailed and waiting for me... including tags and registration.Scott Cheuvront and Keith Cook along with the entire staff were customer driven in every aspect.It was a BLAST... My next JEEP will be purchased at ADAMS JEEP of MD.

carcor

Jan 23, 2016

Quick and painless. Attentive and looked at our best interest not just theirs. Always great service from Adams. Keith was great to work with. He listened to what we wanted and what we didn't want and found the two best vehicles for us.

MSP0511

Jan 18, 2016

We have bought 5 vehicles now from Adams... Every time we purchase a vehicle, it is no nonsense and very very fast. You know what your want, you can be done in 2 hours from walking in the door to leaving with your new car. Service is great and they will do everything they can to make the deal within the range you need. Never disappointed when buying from Adams.

Ddanielled

Jan 17, 2016

I truly enjoyed my experience. Keith and the Jeep team were very nice and helpful. I was able to walk out the door with the car I wanted for and amazing price! I would definitely recommend Adams Jeep to whoever is looking for a jeep.

Steve Thomas

Jan 15, 2016

Dealing with Ray Boone was a pleasure. I stopped in 3 times before buying and not once did he pressure me to buy. When I was ready to buy a Jeep he was on top of what I wanted and the experiance was fantastic. I now own the 2015 Wrangler T Rex prototype thanks to Ray.

Renegade Lisa

Jan 14, 2016

I had a "5 star rated" experience during the purchase of my new 2016 Jeep Renegade Trailhawk. This is the second Jeep that my husband and I have purchased from Adams. Ray Boone (sales) and Erika Huth (finance) made my visit a truly happy experience. Buying a new vehicle can be quite stressful, however I never felt stressed or rushed. I received fantastic customer service. Ray answered all my questions and alleviated all my fears. All the staff was friendly, courteous and helpful. I felt like I was welcomed with open arms into the "Jeep" family. I highly recommend Adams Jeep of Aberdeen!

ryand.murray

Jan 13, 2016

I have nothing but good things to say about the service at Adams Jeep, and Keith Cook in particular. Keith worked with every step of the way and provided great service. There were absolutely no surprises. I couldn't be more satisfied and would absolutely recommend Adams Jeep to a friend.

Drewpritt

Jan 13, 2016

The salesmen were great. I felt I bought a jeep not that they sold me one. Helped me look at what I had in the list of "have to" items, then let found the perfect one. They stayed after hours and Tom came in on his day off to help make the schedule work for my father and I to look over the jeep together. Very happy

Carp

Jan 11, 2016

My recent purchase of a Rubicon was an outstanding experience! The fun part was adding all the aftermarket accessories ! Adams Jeep is the place 2go!

Lisa2Patriots

Jan 11, 2016

Adams is the most honest dealership in Harford County. From my first phone call to completing the deal, they were up front and honest about everything. No games or bait and switches! We were shopping for two vehicles and had a trade. I had shopped the deal and Adams was very competitive and gave me a very fair trade. Even when I changed my mind about one of the vehicles and switched colors on them, they were kind and professional. Keith and Wayne went above and beyond to make the experience a positive one. I truly felt they were being up front and dealing fairly.

JD

Jan 8, 2016

Ray Boone worked with us and got the pricing where we needed and took the time to keep us updated on where we were on the purchase. Service staff was there to explain what had been done and to offer a deal on the next few services.

fireman54

Jan 2, 2016

I had been thinking for some time about trading my truck in and getting some type of suv. I had a wrangler in the past and no matter what i looked at the 4 door kept calling my name. I contacted Keith at Adams Jeep they are the best at what they do, he took the time to get me in a jeep that suited my needs and price range. I will be back for my next jeep i can not reccomend them enough! #buyfromkeith

Morton john

Jan 2, 2016

I was pleased with the fact that I was given the OTD price on the vehicle prior to making the trip to Churchville. The salesman, Keith Cook, was easy to work with and forthright on the vehicle's condition.I would recommend the dealership to my aquaintsmces.John Morton

ksm

Dec 31, 2015

I have bought many cars and dealt with many dealers over the years. Let's just say I wish that Jeep made more vehicles so I could buy a vehicle every year from Adams Jeep. I have never had such an easy purchasing experience. GREAT deal on our trade and very fair price on our new Grand Cherokee. Service has been great to deal with too.

STREET

Dec 30, 2015

Walked in with an impossible request. My father ink law directed me to Crystal and Scott. They took my request I looked found told them what I wanted and needed to do. It got done. I walked out in 3 hours with a Jeep and a. New family. Will keep going back. Excellent service for everything. Please go see Crystal or Scott. No BS deal on the table from first numbers. Honesty and integrity Dont see that at car dealerships anymore I used to work at one.

happiest

Dec 29, 2015

Keith and Tom were both very helpful and patient throughout the process. Glad to be a part of the Jeep family again after many years.

JeepGirl

Dec 24, 2015

I called Keith and explained why I needed to trade in my wrangler, told him what I was looking for, and the obstacle I was facing with a vehicle swap. Keith told me "no problem" and showed me which vehicles I needed to be looking at for my price range and we had my new jeep picked out within a few hours.. All from a phone conversation and looking online at the inventory. Bought the jeep the weekend and it was a perfect fit. Literally the best experience every time (my 3rd car here, 2nd one from Keith).

JeepGuy_1234

Dec 23, 2015

Went to Adams not expecting to sign papers and buy a Jeep that day, but ended up buying one by the end of the night. My salesperson, Tom was very knowledgeable about the Jeeps they had on the lot, and wound up being able to find me exactly what I was looking for, with a payment that I could afford. After purchasing my Wrangler, I found a few minor issues with it but between Tom and the service department, we were able to get them worked out and me enjoying my Wrangler even more than I already was.

Val

Dec 22, 2015

My experience at Adam's Jeep was a pleasure. I spoke to Keith Cook before my visit. When I got there he had my "1st choice" ready for a test drive. He examined my car, took my information and explained the process clearly and concisely. Within an hour and a half, I was driving my new car home! Thank you Keith Cook, Steve Michaels, and Mike Davidson for exceptional service!!!!

JEEPN8R

Dec 18, 2015

Just bought a nice, new 2015 Jeep Grand Cherokee from Scott Cheuvront at Adams Jeep and it could not have been a nicer experience. Scott was genuine and straight forward and very friendly to work with. My wife and I were very pleased and we highly recommend that you talk with Scott if you are thinking of purchasing a Jeep. Thanks again to Scott and Adams Jeep! We hope to buy more Jeeps for our family in the coming years (this was our second Jeep from Adams). Also, Merry Christmas and Happy New Year to everyone at Adams Jeep of Maryland, including John Loucks!JEEPN8R

Monks17

Dec 11, 2015

Extremely helpful, everything was easy and hassle free. I didn't feel pressured into going with a different choice. Super stocked about my new Jeep!

Dave0644

Dec 10, 2015

I recently purchased a 2016 Wrangler Sahara and the experience at Adams Jeep was outstanding. Wayne Huth and Scott Cheuvront took care of every detail down to the smallest and made the transaction a very pleasant. I would highly recommend Adams Jeep and Wayne and Scott to anyone interested in purchasing a vehicle.

Brian S.

Dec 6, 2015

I worked with Scott Cheuvront and guided me through the entire process from the online credit app to taking delivery of my 2012 Wrangler Unlimited.It's not common to walk into a dealership tell them what you want and walking out with what you asked for. No pressure only the desire to work with the customer to get the right deal. I will be back and highly recommend this dealership!

Carolinefederico

Dec 2, 2015

This dealership was great. Overall experience was amazing and the employees were great. I would recommend this dealership to everyone. Their prices are hard to beat and they have a great selection to choose from.

Patricia

Dec 2, 2015

I filled out finance application online and within a few hours was able to set up time and pick up my new Jeep Cherokee. Super nice people. Thank You Keith and Wayne,

Robert Mitchell

Dec 1, 2015

Had my first dealing with Keit Cook yesterday at Adams Jeep Dealerships and was very impressed. He took his time and showed many models and made several recommendations that I had not thought of. At the end I bought a new Jeep and the exsperiance was great. I would recommend him anytime !

JessH

Dec 1, 2015

I can't say enough positive things about Keith and Adams Jeep! I started my search online and received quick and clear communication. Keith worked hard to work out a deal that was able to fit in my budget without pressure and without feeling rushed. His patience, kindness and expert knowledge on Jeep Wranglers blew me away . I left after purchasing a new jeep feeling happy and not taken advantage of. Keith was real and honest with me through out the whole process!

Muzktch

Nov 27, 2015

Great experience and great customer service!! Thanks Thomas Stiles! I have a dealership less than a mile from my home but chose to come here! Glad I did:)

Terry

Nov 27, 2015

I have been going to Adams for many years to have my 02 Wrangler serviced. When the time came to let it go, it was a no brainer where to get my next one. Could not have been treated better by Keith & Wayne. Enjoyed my new ride for 2 months and it was totaled. Went back and ordered another just like it and I think they have some magic powers, arrived in record time! Both sales were just as easy as possible. Would not say a bad thing about the entire process. I would recommend Adams to anyone looking for a no pressure, professional sales experience.

TwoJeeps

Nov 25, 2015

Never thought I would buy two cars within a month. Out of necessity I did. I received wonderful sales service from Wayne, Crystal and Tom. They were there for me regardless of my concerns. I felt that I was more than just a customer. I definitely recommend Adams Jeep.

DicksJeep

Nov 24, 2015

I guess I have bought about 12 Jeeps from RON ADAMS JEEP, and can savely say that from the owner to the sales department and everywhere in between, this IS the finest Jeep dealership anywhere. My salesman Keith Cook took a lot of his time to go over every phase of the new Jeep. With professionals like these people why would ANYONE ever even like for another Jeep Dealer. My sincere thanks to Keith and the rest of the ADAMS family.Dick White

duke

Nov 23, 2015

Great experience working with Keith, he hit a grand slam for me with the purchase of my new Jeep. I was looking for a specific equipment package and Keith found it for me. I found Keith to be Exceptional. I have been buying jeeps and getting service from Adams for many years and will continue to do so.

Simon

Nov 18, 2015

I started my purchase with Keith Cook back in August (almost 4 months ago). I was very particular about my order and we had to wait for the next model year and color to become available. Keith was very patient with me and checked in the appropriate amount of times. He asked if I wanted to keep waiting or choose a different color. He never pressured me when I told him that I was happy to wait. Keith was also great in helping me out with customization of my Jeep. I wanted it to look cool, but really didn't have a lot of knowledge about what could and could not be done. He walked me through the process, made sure I understood everything, made sure I had fun doing it and when all was said and done, he made sure I had the perfect Jeep for me. Thanks so much!

zimmy

Nov 11, 2015

We have purchased two Jeeps from Adams Jeep. Both times we worked with Keith Cook. Keith is a no pressure , very knowledgeable salesman. Keith was with us through the whole car buying experience. I would totally recommend buying from Adams and working with Keith.

Michael B.

Nov 8, 2015

I purchased my first Jeep, a modified 2-door Wrangler Sport, From Adam's 2 weeks ago. Scott Cheuvront and Thomas Stiles were both very Helpful. I was allowed to take the vehicle on an extended test ride to show my wife before purchasing which was unexpected and very helpful as it allowed me to judge its highway driving characteristics. I was smiling as I left and can't help but smile every time I drive it; especially after getting in the mud for the first time.

LA2015

Nov 4, 2015

Been going to Adams Jeep for years for maintenance/service (by the way is excellent). So I knew exactly where I would be purchasing my new 2015 Renegade.

Danniemezz

Oct 28, 2015

I had never bought my own car n being a girl was advised not to do so alone! Im a pretty straight forward girl so was given keiths name.. Walked in n he took me out to see what caught me eye.. After we looked at that jeep .. He knew i had no idea what i was doing sat n explained every type of jeep n its features to me! He made my deal happen n even made sure i was 100% comfortable before i left the lot! I couldnt have had a better first time car buying experience there n will def be back to him n adams to buy another in the future!! Thank u keith!!!

JC

Oct 28, 2015

I'd been to a couple of other dealers looking for a new car and I'd pretty much decided on a Cherokee. I found one on the web I was interested in and saw that it was in inventory at Adams. I called and spoke with Crystal who was very willing to walk me through the features and talk about options. Later that day I arrived and she wasn't available. Keith had been told that I might be in and was easily able to take care of me with a test drive. To make a long story short, I bought the care the next night - no high pressure sales tactics and no adding on useless add on's to increase the prices. It was one of the most pleasant car buying experiences I've had.

mls5782

Oct 28, 2015

I went in looking to trade in my 2015 Cherokee for a Wrangler. I had visited another dealer the night before and was on the fence with what I wanted to purchase and my comfort level with the knowledge of the sales guy. I was originally thinking about going used but after listening to Keith and him helping me along the way with budget and over-all value, walked away with a 2016 Wrangler Unlimited for a lot less money and headache than I thought it would be. Keith was great to work with and was very knowledgeable about the products in the Jeep family. I have bought several cars in the past and this was certainly the most painless experience I have ever had both buying and financing. I did not feel pressured at all, which is always a plus in the car buying experience. I would highly recommend having a conversation with Keith if you are thinking about buying a Jeep.

vbshore

Oct 27, 2015

I couldn't ask for a better experience. Keith is extremely friendly and knowledgeable and does not pressure you to buy at all. He even came back to meet me after he left for the day. Once I selected my vehicle, I was through financing and signing in less than 30 minutes, it could have been less than 15 it was so lightning fast. They know what they are doing there. This review really doesn't touch the experience I had at Adams Jeep of Maryland

Jackie.d89

Oct 26, 2015

I highly recommend buying your car at Adam's Jeep in Aberdeen Maryland. Also, ask for Scott Cheuvront to put you in the car you want! It was quick and easy, the whole car buying process went smoothly. No waiting for hours, signed papers then off the lot! And I also like the fact that he will call in and check with me to set up my first service appointment. Totally convenient!

Barbieed

Oct 25, 2015

I would recommend Adams Jeep to anyone looking for a new or used vehicle. I traded a 2011 Camaro (which I loved however was not practical). I was upside down in the Camaro (a lot) they were able to put me in the vehicle I wanted, keeping my payments where I wanted them.... Next time you are looking for a new or used car go to Adams Jeep in Aberdeen, MD and ask for Keith Cook.

Et173

Oct 25, 2015

I can't say enough good things about my experience at Adams, this is the second vehicle I have perchased there, Keith Cook is the best sales rep I have ever had the pleasure of working with. He takes to time to listen to your needs, always very professional and friendly.

Jessica Howell

Oct 20, 2015

We had the best and easiest car buying experience we could've asked for! Keith is the most knowledgeable sales person we've ever met! Had answers to any question we asked. We didn't feel pressured to do anything and we could tell they wanted us to walk away satisfied with what we were getting and not just pushing for us to buy something. Would definitely purchase another vehicle from Adams!

BrianJess Howell

Oct 20, 2015

My husband and I had a great experience working with Adams to buy our new jeep. Keith was very knowledgeable and was able to answer any question we had. Very helpful and not pushy! We really felt like they cared about us being satisfied with our purchase. Service staff was also very helpful and knowledgeable when it came to answering questions about customizing our Jeep in the future.

CIOFFI33

Oct 7, 2015

BY FAR THE WORST EXPERIENCE EVER AT A DEALERSHIP!!!! BUYER BEWARE OF THE WHITE 2006 HUMMER H2!!!!!! On10/3/2015 my wife and I flew from New Hampshire to Maryland to pick up a white 2006 Hummer H2 we were purchasing for almost $30,000. The vehicle was described by John Huth as "the cleanest Hummer he has ever seen" and "this one will not disappoint" Upon seeing and inspecting the vehicle we were very disappointed. The first thing I noticed was the front bumper trim had been cracked and was now held together with black ELECTRICAL TAPE!!! No that is not a joke, the tape appeared to be new, not at all faded or shrunken. The interior smelt moldy, the seat tracks were rusted, there was black mold on the roof and in body seams (areas that are hard to clean). These are usually signs of a vehicle that was flooded. Several pieces of trim on the right side of the vehicle including the mirror and passengers seat have white paint overspray on them. There are signs of bad body work on the right front door. The door does not line up correctly when shut. The door and hood appear to be a slightly different color than the rest of the truck. The tires, including the spare are severely cracked from dry rot and are not safe. This was especially disturbing since the employees at the dealership knew we were driving the vehicle 400+ miles back to New Hampshire. I was advised that the vehicle had been detailed before our arrival. The interior had coffee stains on the side of the console, pen stains on the seat, white paint on the passengers seat, from somebody painting the outside of the truck, very sloppy indeed. Several other dirty areas that a proper detailing would have removed. We were LIED to about the condition of the vehicle, and lied to about it being detailed. The vehicle is supposed to have 44,000 miles on it however wear to certain areas of the vehicle lead me to believe the mileage is not correct. The Carfax history shows yearly mileage reporting up to 2010 and 31,000 miles. For almost 6 years there was no reporting of the mileage and now it is showing 44,000, or only 13,000 miles in 6 years. I believe the vehicle sat for a time after being flooded or in an accident. The dry rotted tires attest to a vehicle sitting for a long period. I believe the interior became wet from a door or window that did not close properly after an accident resulting in the moldy smell and rusted metal parts in the interior of the truck. I am in the auto salvage industry and very knowledgeable and experienced with assessing the condition of a vehicle. The dealer claims the vehicle was a new car trade so the history of the vehicle may not be known to them. It did not take long for me to see the flaws in the vehicle so either the staff at Adams Jeep is incompetent or simply does not care about a potential customer wasting hundreds of dollars and their time traveling across several states. Putting a new set of tires on a vehicle is one of the easiest and least expensive things a dealer can do to make sure a vehicle is safe and sellable, again apparently they do not care about their customers. Most dealers would be embarrassed to have a vehicle in that condition presented to a customer for sale. The absolute worst part of the whole experience was the unprofessional attitude and behavior of John Huth, the used car sales manager. My wife and I were obviously dissatisfied with the truck and disappointed at having spent money for airline tickets, taken time from work, and now having to spend more money to rent a car and drive over 6 hours home. John Huth offered no apologies, made no offers, or attempted to help us in any way. Our very presence there seemed to annoy him and he instructed Keith Cook (who was very professional and helpful) to "GIVE THEM BACK THEIR DEPOSIT AND GET THEM OFF MY LOT!!!" He was angry and condescending to us. Talking down to my wife and arguing with her and insulting her. Some guys might have put John Huth in the hospital for treating their wife that way, but a snake like him is not worth it.

oherbein

Oct 2, 2015

I traded my 2012 Ford Escape for a 2015 Jeep Cherokee Latitude and I cow;don't be happier with the purchase and the service I received at Adams Jeep. The process was fast and in no time I was driving away in my new car.

mattylmbr

Sep 30, 2015

Quick, simple easy purchase from Keith in internet sales of a new Jeep Wranger.. We worked out all of the details by email, and when it was time to purchase - I was in and out of the dealership in less than an hour.. Great service and the finance folks were a pleasure to work with..

orange crush

Sep 26, 2015

We were looking to buy an SUV to replace a sedan we had for years, but we were unsure of what we wanted, as it was our first SUV. We recently saw an advertisement for Adams Jeep of Maryland on MASN while watching "Wall to Wall Baseball" and thought we would see what they had to offer. Note, this dealership in Aberdeen is well worth the drive! We were blown away by the awesome customer service and personalized sales experience. Our sales consultant, Randy Horsey, took the time to inquire what we were looking for in terms of style and features, and assisted us in identifying a few options that met our criteria. Once we narrowed it down to a Jeep Cherokee Trailhawk, he worked with us on price to make sure it was a very fair offer. We never felt pressured or intimidated by the process. In fact, it was the first time that a car buying experience was so much fun! We would highly recommend this dealership, and Randy, to anyone who is looking to buy a Jeep! Thank you Adams Jeep of Maryland!

Jason n Jenn

Sep 22, 2015

A friend recommended we check out Adams Jeep given their reputation for great inventory and courteous staff. We were first time Jeep buyers with lots of questions, our salesman, Ray, was extremely patient answering all of our questions which made our purchasing experience a lot less stressful. For now we are loving our new Jeep but when it is time to trade in or buy a second we will for sure be going to Adams Jeep of Maryland.

Henry

Sep 21, 2015

I recently purchased a 2015 Jeep Wrangler JKU from Adams Jeep in Annapolis. My salesperson Beth Ciancaglini was great! I highly recommend her and this dealer. She made the whole buying experience quick and painless.

baltda

Sep 21, 2015

After trips to three other dealers, I arrived at Adams Jeep and met Keith. He walked me through their entire new and used inventory and was excited to test drive a Jeep with me. When I found the one I liked, Keith answered every question to my satisfaction and offered great advice he really made this first time buyer comfortable. Everyone at this dealership was friendly, professional, and knowledgable don't waste your time elsewhere. You won't find the service or the selection anywhere else, and the work these guys do is awesome.

brook2jl

Sep 20, 2015

We came to the dealership rather late on a Thursday evening. Despite being so close to closing time, Scott was friendly, knowledgable, and did all in his power to get us out of the dealership with a new Jeep Wrangler Unlimited . . . which we did! John and Mike also helped our experience to be as easy as possible. Thank you so much, guys! I love my new Wrangler!

Bryan Guderjohn

Sep 20, 2015

This wasn't just any jeep being sold. I have wanted this jeep for 20-years. Now it was time. I went to 5-dealerships looking for someone who would listen to me and and build what I wanted. I wasn't in a hurry and I wanted it done right. Long story short my journey brought me to Adams. I emailed them and Keith responded that day. I told him what I wanted and he said no problem just come in and we will build it. I set up a meeting and drove from PA to meet with Keith. I have to say I have meet many car salesman but Keith was your stereotypical salesman. He listen to me wants and built the jeep of my dreams. Chuck in parts was also equally amazing. He made recommendations based on my build that only made it better. The guys called me and texted to jeep me updated. I have to say even I pushed the limits by texting Keith at midnight because I had a question. Not expecting a reply until the next day, Keith replied with the answer. My jeep jk rubicon cam in and these guys put all the mods on it from my dream list. I have to say it exceded my high expectations. This jeep is a beast and built for off roading big time. I would highly recommend Adams jeep to anyone anywhere in the United States. Period. The only reason I awarded them 5-stars is because I couldn't give them 6. Bryan Guderjohn

Sue65

Sep 17, 2015

I love dealing with Adams. This is the 5th car Ive bought from them over the years. I went to dealership thinking a trade-in would be impossible but Scott and John made it possible. I drove out of there that night with a 2012 Hyundai Tucson. They were able to pay off old car, give me a good price for old car and keep my payments about the same.

piglip

Sep 12, 2015

These guys worked around my schedule to get the JKU that I wanted. After 4 months of driving my new Jeep around, I still can't be happier. Thanks Adams Jeep for putting together a machine that I hopefully won't destroy and will be able to use decades down the road. I'll be seeing you guys again for work in the future.

Redz

Sep 11, 2015

With my 9-5 schedule, my husband working 2 jobs with crazy hours and 2 kids involved in all sorts of extracurricular activities, I though trying to fit the sale in somewhere would be a nightmare but Crystal was extremely willing to work with us. She was able to get most of the information she needed before we even came in and the actual sale process was a breeze! Everyone there is so nice and accommodating and their Jeeps are awesome!

S. Lynn Hicks-Lienemann

Sep 8, 2015

I thoroughly enjoyed me experience buying my first Jeep at Adams Jeep! The customer experience was wonderful!! I worked with Jessica Mercier and felt as if I was buying a jeep from a family member! My son is hoping to purchase a Jeep soon and I am sending him to Adams Jeep!! I recommend this car dealership to my own family members and friends!!!!

David P

Sep 5, 2015

These guys are the real deal. They know Jeeps. They were completely up front with pricing before I walked into the dealership. The customs they do are super cool! I drove 3 hours from NJ because they had the vehicle I wanted. I would give them a 6th star if it was there. David Podmayersky

jeeperguy73

Sep 5, 2015

As stated above, This dealership is for diehard jeep enthusiast! I just purchased a rubicon unlimited with the AEV package and I can't wait until my build is complete! Keith Cook was very helpful with my decision making on my jeep. I would recommend this dealer to anyone that wants to purchase and modify their jeep.

Crust12

Sep 2, 2015

This was by far the easiest purchase of a vehicle I have EVER went through. I searched online for the JEEP I wanted, and sent out requests for information from multiple dealerships. Every other dealership did not have what I wanted, and tried to pressure me to come in and order one. Keith at ADAMS did not do that. He responded to my email requests promptly and professionally with no pressure. Once I decided he had what I wanted the price negotiation was fair and easy. I was only at the dealership for an hour to do all paperwork and take delivery. I HIGHLY recommend this dealership to ANYONE who wants to buy a JEEP!

Mpk8285

Sep 2, 2015

The salespeople are easy to work with. No games. I recently bought 2 cars in one day. The sales went smoothly and I got the price I wanted. I will continue going back because I trust them. Simple as that.

krifoss

Sep 1, 2015

I just purchased my third used vehicle from Adam's Jeep in Maryland and I couldn't be happier! No high pressure sales or time wasted. Randy listened to my car needs in terms of work, family and travel. He recommended the 2011 Nissan Altima which was in beautiful condition. There's a reason I have bought three cars from Adams Jeep - they're fair with the trade-ins; they listen to what I need and don't just try to sell me anything and they follow up. It's hassle free, no pressure sales with a touch of Harford County charm. We've referred family and friends to Adams Jeep and they've all felt like they were treated well. Adams Jeep is my family's home for cars.

Cheri

Aug 31, 2015

Adams Jeep Rocks! The sales and service departments were so accommodating and helpful. To sum it all up in one word, OUTSTANDING! I left Adams in my beautiful keep smiling from ear to ear. Thank you, thank you, thank you.

Judy Jones

Aug 31, 2015

Great experience buying my new Jeep Cherokee Sport at Adams Jeep. Everyone involved was very knowledgeable and made the entire process stress-free. Thanks so much to Ray, Wayne and Mike for all of their help! Love, love, love my new ride!

Cheri

Aug 31, 2015

Adams Jeep Rocks! The sales and service departments were so accommodating, more than anything else, helpful. To sum it all up in one word, OUTSTANDING! I left Adams in my beautiful Jeep smiling from ear to ear. Thank you, thank you, thank you.

Jeepguy

Aug 29, 2015

I have driven from Central NJ to Maryland twice just to purchase my Jeeps from Adams Jeep. They are a fantastic dealer to do business with. Ask for Keith Cook, he's a great guy.

tikigator

Aug 26, 2015

My husband and I were looking to trade in my lease on a new lease. Crystal was so nice, returned our calls and emails promptly, and was very attentive to what we were looking for. She stayed late to meet us after work, and we ended up finding the perfect vehicle and purchased it. She let me test drive different Jeeps, and was the most "non-pushy sales person" I have ever worked with. She didn't try to sell me anything, she simply showed me things that might interest me, and let me ask questions and choose which vehicle I liked. The experience was wonderful, not stressful, I didn't feel under pressure to purchase to choose. She and the manager stayed way late to let us finish our purchase and take home our new Jeep Wrangler! We LOVE it! We will be going back to them to add accessories. And we will also more than likely being taking our other Jeep there for service as well, these people really know Jeeps! A++ from us!

Keith

Aug 24, 2015

This was the second new Wrangler I purchased from Keith Cook, Internet Sales Manager. Both experiences were absolutely painless shopping experiences. In a matter of a few emails, I had a trade in amount and final price on the new purchase. Setting up the financing was done over the phone and all I had to do was show up, sign the paperwork and leave with my new Jeep. He also knows Jeeps and gets it, it's refreshing to see one Jeep only dealership that doesn't have to water down their attention between several different brands. That specialization shows and I can't recommend them enough.

Tony

Aug 21, 2015

Ray did a great job at getting me what I wanted for my trade-in and put me in something great to role off the lot in......Jeep. I'm apart of the Jeep family now thanks to Ray. Great team of workers at Adam Jeep of Aberdeen.

Gina and Joe

Aug 17, 2015

Joe and I had an excellent experience buying our first jeep. The sales people were very friendly and helpful, but not pushy. we would highly recommend Adams Jeep in Aberdeen,Md.

2012JeepGrandcherokee

Aug 17, 2015

Started as an online inquiry, quick response to my questions. Smooth test drive and to the point on my first visit. After a few visit ended up with a very helpful and patient sales rep and sales manager that were unaware of my return to finalize the sale. In and out quickly at time of purchase.

Terpfan

Aug 12, 2015

Keith Cook just made purchasing a new Cherokee painless, pleasurable and easy. Through emails, I gave him my needs and budget. When I arrived to the dealership this morning he had five cars ready for me to look at. Keith explained each vehicle to me, compared and contrasted them. I narrowed the field and took test drives. The financing and paperwork was done as quickly as possible; and everyone I came into contact with was so professional, friendly and caring.

Terpfan

Aug 12, 2015

I have just purchased my third Jeep from Adams. Because of the very personable and knowledge sales and service staff, I would not consider going anywhere else. Whatever I have ever come to Adam's for both purchasing a new Jeep and for maintenance or repairs, I have been completely satisfied and felt as if my every question or concern mattered to them. I would recommend this dealership to anyone.

TRodesky

Aug 10, 2015

You just can't beat the new Jeep purchase experience that Scott Cheuvront ensured I received when I purchased my 2015 Jeep Wrangler Unlimited (Sahara) w/Sledgehammer lift package. From the test drive, to getting exactly what I wanted for my trade (a fair blue book value), and even picking any tire/wheel package on the lot, Scott ensured it was all handled professionally and with no pressure or stress. As an active duty serviceman myself, Scott's prior service allowed for the mutual respect, trust and confidence you'd expect from a Veteran of his caliber. I'm so glad I decided to drive onto their lot "just to look" and "work numbers"....so happy with how it all worked out. Thanks again, Scott and Adams Jeep.

Ron and Cathy McFarland

Aug 10, 2015

This is the best car buying experiences we have experienced. We were not looking to buy a Jeep just yet, but were looking and considering. Ron wanted a particular jeep that looked like the old Army jeep. Scott came out and introduced to us to so many different options. We learned a great deal in a short while. Went on a road test in the Rubicon and absolutely loved the vehicle. We haven't done much off road activities but will definitely explore the opportunities. Scott took us on test drive that covered much of the type of roads we can encounter on a daily basis. We saw the tank color green 10th Anniversary Rubicon Hard Rock and couldn't resist. Scott showed Ron options for placing the Army Star and it will look awesome. Within a couple of hours we had looked over cars, taken a test drive and signed the papers with out the long drawn out process of 8 hours of haggling. Everyone in the facility were professional and courtesy. We appreciate the experience and look forward to joining the off road community. Thanks to Scott, Wayne and Mike for exceptional service and perfect end to a great day.

Awolters9

Aug 10, 2015

I would like to thank Scott and the whole Adams Jeep team for helping me in the purchase of what I would call my dream vehicle! I was a little hesitant going to look on their lot initially thinking I could not afford this vehicle I have been longing for. I left the same day in a new 2015 Cherokee. It has all the features I want and Scott and the Adams team made sure I got it for what I could afford. I am so aperciative of there service and time helping me buy this vehicle. Scott was so easy to work with a down to earth guy that just does what he does because he likes knowing he helped you out! Thanks again Scott!

Linda abato

Aug 9, 2015

Car was as expected. Clean but not "detailed". Only negative was car did not come with owners manual. Follow up call 1 week later, still not available. Buying process only took 2 hours! Very pleased overall.

tymothi77

Aug 8, 2015

Had a very good experience purchasing my new 2015 Cherokee at Adams Jeep in Aberdeen. My salesman, Keith, was very knowledgeable, helpful and friendly. I was in a bit of a rush to get everything done and Keith was very efficient and straightforward with me to speed up the process as much as possible. I ended up with exactly the Jeep I was looking for at a great deal. The entire staff was very friendly and helpful and it was greatly appreciated! Thanks Keith and Adams Jeep!

Andrew

Aug 6, 2015

My experience with Keith and Adams Jeep is how all car buying experiences should be. There was no salesman-y pressure, just information delivered politely.

drew2986

Aug 5, 2015

My experience with Keith and Adams Jeep is how all car buying experiences should be. There was no salesman-y pressure, just information delivered politely.

lisakaymd

Aug 1, 2015

Thank you so much for the 2015 Jeep Cherokee. Keith was so helpful in picking out the right jeep and showed us anything we wanted to see. This is not our first dealing with Adams and I'm sure we'll be back. And so close... it's right down the hill from my parents.Thank you thank you~!PS... what a great idea to take a pic with my new Jeep Cherokee and give to me.~!!

HJGriffith0415

Jul 31, 2015

We went to Adams Jeep to purchase our 4th Jeep Wrangler and that was where we met Scott. He approached us immediately to determine our interests and walked us around the lot to find the Jeep that met our needs. We felt no pressure to purchase the vehicle from Scott and he showed us a few other Jeeps in colors we hadn't considered at first. In our mind, we wanted a certain color, but once we saw a Jeep on the lot that was a different color and had a better soft top than my 2014 Wrangler, we were interested. Scott worked with us on the price and was extremely patient when answering my many questions regarding the finance and insurance process before we could take ownership of the vehicle. Once a price was agreed upon (which didn't take long since you know you are getting the best deal possible at Adams Jeep), the car was available for pick up that evening. Upon arrival, the Jeep Wrangler was waiting for us in the front of the parking lot, fully detailed, and ready to drive off the lot. Scott took his time, going over the paperwork, and the vehicle to make sure we understood everything we spoke about on the phone. Everything was ready for us when we walked in the building and we no time was wasted. At Adams Jeep, you don't feel like you are sitting around waiting. Instead, the process is thoroughly organized and the process runs smoothly. Although we dealt with Scott for the bulk of the transaction, everyone working that evening (and the one when we went to look at the Jeep) interacted with us, all talking and joking around. It is definitely a family atmosphere at Adams Jeep. With the help of Scott and Wayne, the process was painless and we will be back when it's time to purchase our 5th Jeep...which could be sooner than we think since we have a future driver in the house. Mike Davidson assisted us with signing the financing papers and was patient when we asked questions about the documents. He always had a smile on his face, chatted about other things, and felt like we were just hanging out with an old friend. Mike has been at Adams for quite some time because he's been the finance department ever since we bought our Jeeps from Adams and it's evident that he cares about the customers and wants to make sure they walk out fully understanding the financing, taxes and tags papers signed. I highly recommend Adams Jeep! We'll be back...

snavarria

Jul 31, 2015

Purchased a new jeep Cherokee from Adams jeep of Maryland last week and discovered the spare tire well infested with mold. Without leaving his chair and actually looking at the problem, John the service manager said not to worry they could clean it up. This is not a little bit of mold, we are talking about a massive amount. John said I would need to take the issue up with Chrysler. Really John, what is Chrysler paying you to do?

basspro4x4

Jul 30, 2015

If you are a veteran or active duty, you will appreciate Scott's professionalism and his commitment to providing you with the tools to make an informed decision about your purchase. Great attitude and not pushy. I was already sold on Adams Jeep having bought a Wrangler from them a couple years ago so upgrading to a newer Wrangler was an easy decision. They gave me top dollar for my trade and we were able to work out a few details that made me feel as though we were both getting a fair deal. Please see Scott and tell him Bob D sent you.

Griffith

Jul 29, 2015

We went to Adams Jeep to purchase our 4th Jeep Wrangler and that was where we met Scott. He approached us immediately to determine our interests and walked us around the lot to find the Jeep that met our needs. We felt no pressure to purchase the vehicle from Scott and he showed us a few other Jeeps in colors we hadn't considered at first. In our mind, we wanted a certain color, but once we saw a Jeep on the lot that was a different color and had a better soft top than my 2014 Wrangler, we were interested. Scott worked with us on the price and was extremely patient when answering my many questions regarding the finance and insurance process before we could take ownership of the vehicle. Once a price was agreed upon (which didn't take long since you know you are getting the best deal possible at Adams Jeep), the car was available for pick up that evening. Upon arrival, the Jeep Wrangler was waiting for us in the front of the parking lot, fully detailed, and ready to drive off the lot. Scott took his time, going over the paperwork, and the vehicle to make sure we understood everything we spoke about on the phone. Everything was ready for us when we walked in the building and we no time was wasted. At Adams Jeep, you don't feel like you are sitting around waiting. Instead, the process is thoroughly organized and the process runs smoothly. Although we dealt with Scott for the bulk of the transaction, everyone working that evening (and the one when we went to look at the Jeep) interacted with us, all talking and joking around. It is definitely a family atmosphere at Adams Jeep. With the help of Scott and Wayne, the process was painless and we will be back when it's time to purchase our 5th Jeep...which could be sooner than we think since we have a future driver in the house. Mike Davidson assisted us with signing the financing papers and was patient when we asked questions about the documents. He always had a smile on his face, chatted about other things, and felt like we were just hanging out with an old friend. Mike has been at Adams for quite some time because he's been the finance department ever since we bought our Jeeps from Adams and it's evident that he cares about the customers and wants to make sure they walk out fully understanding the financing, taxes and tags papers signed. I highly recommend Adams Jeep! We'll be back...

Customer

Jul 29, 2015

We have purchased Jeeps from Adams for many, many years The buying experience has always been great and the after purchase responses along with longer term serving of our vehicles has been exceptional. Keith Cook, could not have been more responsive in explaining the vehicle and answering any questionsWe will continue to purchase from Adams and would strongly recommend this dealership to anyone

Willyswheeler1

Jul 29, 2015

My wife and I visited many dealerships in our search for the right Jeep Wrangler. We found Adams to be the most aggressive/helpful by far. The sales team, as well as the Finance Dept., were a pleasure to work with. Our primary sales person/point of contact (Ray Boone) is a great guy. He worked hard to find the specific vehicle we were looking for, and was always willing to go the extra mile. If in the future, we are looking for another Jeep, Adams will be my first choice of dealerships. Added Note: Our daughter and her friend also bought vehicles from Adams and enjoyed the same experience.

KMH

Jul 27, 2015

I recently worked with Adams Jeep in MD to custom order a 2015 Jeep Wrangler Unlimited with a special AEV build package. Process was unusual as I was ordering from the UK in advance of our move back to the States and because I wanted a special AEV package only offered through the factory in Detroit. Throughout the process everyone at Adams, and Keith in particular, were amazing. They are extremely knowledgeable in both standard and custom builds, and worked within my constraints seamlessly to make a complex order seem routine. Keith was extremely responsive to my questions and consistently provided updates and status. He worked directly with AEV to ensure my order was completed to my exact specifications and even assisted with coordination and installation of 3rd party parts I had delivered directly to the dealership. Adams even even kept my Jeep indoors at their facility when it arrived several weeks earlier than planned. I highly recommend Adams for anyone considering buying a Jeep.

Akj722

Jul 27, 2015

Scott helped make the purchase of my new Jeep enjoyable. i would recommend Scott and Adams Jeep to anyone looking for Jeeps in the area.

KMH

Jul 26, 2015

I recently worked with Adams Jeep in MD to custom order a 2015 Jeep Wrangler Unlimited with a special AEV build package. Process was unusual as I was ordering from the UK in advance of our move back to the States and because I wanted a special AEV package only offered through the factory in Detroit. Throughout the process everyone at Adams, and Keith in particular, were amazing. They are extremely knowledgeable in both standard and custom builds, and worked within my constraints seamlessly to make a complex order seem routine. Keith was extremely responsive to my questions and consistently provided updates and status. He worked directly with AEV to ensure my order was completed to my exact specifications and even assisted with coordination and installation of 3rd party parts I had delivered directly to the dealership. Adams even even kept my Jeep indoors at their facility when it arrived several weeks earlier than planned. I highly recommend Adams for anyone considering buying a Jeep.

IslandGurl_ALOHA808

Jul 24, 2015

Im very impressed by my overall experience and would recommend Adams Jeep to my friends and family. The staff was amazing and they paid close attention to my every need, I especially want to give a shout out to customer service reps Scott chevrons and Ray Boone for really helping me out. Thanks again for an acceptional experience!!

JakeBram40

Jul 24, 2015

I knew what I wanted when I got there and Keith had it already pulled out front to look at and he wasn't even mad when I decided that wasn't the color I wanted!We test drove a different Jeep and he was very patient with my rusty manual transmission skills. After agreeing on a price and doing the paperwork, Keith even took the time to show me some tricks for the soft top. Great experience. Will be back!

JEEPfamilyof4

Jul 21, 2015

For me, excellent customer service is KEY!! I have spent the past year looking at Jeeps all over Maryland. I have talked with lots of sales men/women and have never been impressed like I was with Tom Stiles. He greeted us within a minute of arriving on the lot. He gave us the time and space to look around without feeling pressured. I had plenty of questions and concerns and he answered every one with confidence and abundant knowledge of his product. Tom interacted with my whole family. My kids absolutely adored him. His positive attitude and professional, yet jovial manner, set him apart from all others that I have interacted with. Tom made the purchase of my dream vehicle a reality.

Frankandfamily

Jul 19, 2015

My wife and I were looking for a specific 2015 Jeep model and color. Since it was too late to factory order, my search began. I found exactly the Jeep I was looking for on the Adams Jeep website. Unfortunately I live three hours and 175 miles away. I emailed Adams and was lucky enough to get a response from Keith Cook. We communicated mostly through email. His responses were complete and very fast. He offered us a great deal, including my last minute trade in. At first I was very nervous making a purchase out of state and over the computer and phone, but Keith's knowledge and honesty put me at ease. After a long journey (four plus hours with traffic and heavy rain) we arrived at Adams. Keith greeted us outside. Our new Jeep was spotless and parked in front. I felt very comfortable and welcome at the dealership. Keith knew about our rough ride down and quickly had us on our way. He even recommended a great restaurant on our way home. Overall it was a wonderful experience and I will definitely make the trip down for my next Jeep.

Beast Mode

Jul 18, 2015

Service department said they would program a new key for my Cherokee, and then ended up charging me $200 without a call notifying me of the charges. I bought two brand new jeeps from them, and then they continue to be crooks and make unreasonable charges against you.

FightMedic21009

Jul 18, 2015

It was real pleasure dealing with Ray Boone. He was up front and honest! He made buying my new Jeep easy. The day I bought my Jeep I was actually planning on just looking, but with his help I decided to purchase my new Jeep that day!

JoshBard

Jul 18, 2015

The service department is a bunch of crooks. They said they would program two new keys for me at no charge, and then I arrive to a $200 bill. I bought two new Jeeps from this dealer and then they go an squeeze more money out of me without even a call to let me know I would be charged.

randyb8691

Jul 18, 2015

Keith Cook of Adams Jeep gave me the best buying experience I have ever had. His no BS approach was refreshing. He was straight up, honest, and gave me exactly what I wanted in my 2015 customized Jeep Wrangler Unlimited! Keith and Adams Jeep sets the standard for all others to emulate!

Sue

Jul 12, 2015

We had the pleasure of working with Ray Boone. He was honest, thorough and made our car buying experience easy. Very professional and knowledgable! PC1231011

TB2015

Jul 11, 2015

Just bought second vehicle from Adams Jeep of Marland and wouldn't go anywhere else. The employees they have working there is the reason I came back. They are all amazing and truly care for their customers.

linwat

Jul 9, 2015

I am very pleased and proud to be the owner of a Ram 1500 thanks to the great folks at Adam's Jeep. My husband and I have dealt with Adam's Jeep over the last 10 years and have never been disappointed. This is the second vehicle we have purchased from them and have always been pleased with their kindness and exceptional service. We never have felt hassled or like we were being pushed into a decision to make a purchase. I believe that the employees of Adam's Jeep of Aberdeen truely care about their customers and do everything in their power to help you achieve your goal of purchasing a vehicle. Hats off to all of you!

echurchjeeper

Jul 8, 2015

Adams Jeep of Aberdeen made my first buying experience memorable. The employees truly care about the customers and know everything there is to know about jeeps. I have owned 2 wranglers and just purchased the 3rd (first of my own). It did not feel like a car dealership when I first walked in. I was greeted by everyone and it felt like I had known all the employees for way longer than 5 minutes. I purchased a great vehicle and am dropping it off in a few days for a lift, wheels, and tires. Cant wait to see how great of a job they do! I will never buy another Jeep from any other dealership. Adams Jeep is the best of the best!

kathipt

Jul 8, 2015

we have been customers of adams' service department for quite some time, and have always been pleased with the quality work and fair pricing on all our repair and customization jobs. so when it came time to buy another jeep, a few emails and a pleasant visit to the showroom was all it took. special thanks to chuck racine for helping my husband accessorize his wrangler rubicon to make it perfect for his needs, to keith cook for making buying a new unlimited easy by guiding us through all the options, and to mike davidson for making all the signing of the papers fun (yes, i said the finance guy is fun!)do yourselves a favor out there, and don't even go anywhere else. these guys are all you need for all your jeep needs!

fldair

Jun 3, 2015

So, little back story, I was in Afghanistan, and shopping for a jeep, I dealt with 17 dealers in Maryland, Virginia, West Virginia, and Pennsylvania. Out of 17, only 3 understood that I was in Afghanistan and dealt with me online. But, 1, Adam's Jeep, stood out, for 3 reasons, Their Jeeps are awesome!! Corey is an awesome salesman to deal with, not pushy, down to earth, and easy to work with. And, Chuck in the Extreme Shop. In the end, I was very pleased with the service and experience. Thanks guys, I will deff be seeing you again!!!

Cody2003

Jun 2, 2015

We would like to thank Keith Cook for his excellent service! As first time Jeep owners, Keith took the time to answer all of our questions and walk us through our new 2015 Jeep Grand Cherokee. We will definitely recommend Adams Jeep and Keith Cook to all of our friends and family.

tammee02

Jun 1, 2015

I highly recommend Adams jeep. I bought my first jeep today and I am very satisfied. I feel as though they went above the call of duty... from giving me more on my trade in to fixing small things with the vehicle. If you are in the market for a new or used jeep... head to Adams Jeep of Maryland!!! Thanks Keith!!!

Vegasluv13

May 30, 2015

Thanks so much for a great buying experience! Everyone at the dealership was super friendly & helpful. Adams has a huge selection of new & used cars on the lot, so its definitely easy to find something you like. We ? love our 2015 Jeep Wrangler Unlimited! Many thanks to our salesman Keith, he was super patient and very knowledgeable all things Jeep!! Looking forward to our first Adams Jeep Jam experience next weekend as new Jeep owners!!!

racingteje

May 18, 2015

We would like to thank Danny Michaels for his kindness, expertise, and helpfulness in dealing with our Jeep issue. He guided us, gave many helpful hints, and made a very unpleasant situation wonderful. Thank you Danny!

cherryred15

May 6, 2015

First time Jeep owners. Came from Newark, DE. Jessica took us under her wing and helped us understand what we were purchasing. She has a great personality and made us feel like family.

Kristine41901

May 5, 2015

I just purchased my second vehicle from adams jeep... I was just as pleased this time as I was the last.... Corey Giffing got me everything in my new cherokee that I wanted, plus some. I will definately be going back for my next vehicle and will recommend them to anyone looking for a new/used car!!

Ron and Bridget

Apr 21, 2015

With a second teen about to get her driver's license, I was in the market for a third vehicle for myself. I had perused countless websites for used Wranglers and found Adam's Jeep through cars.com. I viewed their inventory and was impressed with their selection of used and new customized Wranglers. I emailed Keith Cook about a particular vehicle and received a quick response. Keith included a vehicle history report at my request. Despite some negative information on the report, the following day the wife and I drove the 40+ miles from out of state to look at their inventory. We were not disappointed. We met with Keith and Keith recalled my email from the previous day. Keith showed us the Wrangler I inquired about and several others within the same price range. Keith did not pressure us into buying any vehicle. Keith took his time to teach us about Wranglers and what to look for when buying used Wranglers from Adam's Jeep or another dealer. Keith's knowledge of Wranglers was impressive. We could have selected a stock Wrangler from a dealer in our home state. We chose to buy from Adam's Jeep. Wranglers have a high resale value so prepare accordingly. Adam's Jeep prices were/are competitive with dealers in Maryland, Pennsylvania and Delaware. The Wrangler we chose was in the high end of our budget, but Keith was willing to work with us. Considering all the accessories and upgrades that came with the vehicle, we were offered a good price. It would have cost us thousands to equip a similar stock Wrangler. Usually the worst part of buying a vehicle is the paperwork. We did not experience this at Adam's Jeep. There were no delays and stall tactics that we've experience with other dealers. Everyone was friendly, professional and courteous. There was no pressure to buy any additional warranties or service. When we declined, we were not countered with reasons to change our minds. We've purchased vehicles from out of state before and registration has always been an issue. In our experience, there has always been an issue with taxes or delayed paperwork. This was not so with Adam's Jeep. We were advised that a registration packet would be mailed to us. I followed up with Keith a week later via email. Keith replied within minutes and referred me to Jen. I called Jen and found her to be friendly and helpful. Jen assured me that the packet would be sent shortly. I received the packet and brought the vehicle to my State DMV. The vehicle was registered and tagged in my home state within three weeks. We've never experienced a more seamless car buying experience than at Adam's Jeep. This is how car buying should be done. Everyone was friendly, courteous and professional without being ingratiating to make a sale. The next time we are in the market for another Jeep, we will be going to Adam's Jeep.

redjeep

Apr 16, 2015

First Jeep Wrangler Unlimited Sahara we ever bought. Came all the way from NY to MD because Keith the internet sales manager was unbelievably knowledgeable and listened to everything we asked for and didn't persuade us to buy something other then what we wanted. Buying any car should be such much fun! Thanks Adams Jeep & Keith for the great experience. It was a fun ride home in our new truck.

Nick Battaglia

Apr 12, 2015

I am a 16 year old boy who just wanted a jeep. We were on our way to buy a car that seemed suitable enough for my first car when my dad mentioned to stop by Adams jeep dealer just incase to make sure that this car was the one. We found Keith Cook to help us look. We have never learned more about jeeps in our life, and it was obvious that Keith was only there to help. He did not try to sway our choice for his benefit, he was only worried about what was best for us. Thanks to Keith and all of his help we bought this brand new jeep that I couldn't be happier with. My dad still says that if it wasn't for him, we wouldn't have bought the jeep. So thanks Keith, I couldn't be happier with my brand new jeep.

rick

Apr 9, 2015

Very easy to get along with. Went out of their way to make my buying experience quick and painless. Internet manager Keith was especially helpful to me.

bwoody

Apr 5, 2015

Bought our first Grand Cherokee from Adams yesterday, we have owned several other grand Cherokees from other local dealers in the past. Our salesman Mark Chicknoski definitely brings the small hometown buying experience back to the table, my wife said it's as if they treated us as a valued long time customer not as just a sale. Great job Mark! we will be back!!!

Alley

Mar 26, 2015

This is the second Jeep I have bought from Adams Jeep in Aberdeen in eleven years, all of the services on my vehicle have been at this dealership. I just bought my second jeep here in February 2015 and Corey was my salesman and even though it was very snowy that day Corey was very professional and courteous, he answered any question that I had on the vehicle, I was very impressed with Coreys knowledge of the vehicle. When my wife is ready for a new car we will definitely get it there and we will be dealing with Corey. I cant praise him enoughhe is a great salesman.

lewis4858

Mar 26, 2015

Corey was really helpful with the setup of my JK, very knowledgeable about jeeps and the modifications you can add to your jeep. Explained everything to me in great detail during the whole buying process. Followed up with me after buying to make sure I was still happy with my jeep... really happy with Adams jeep...

freedom_edition_2015

Mar 25, 2015

Corey is very knowledgeable. Answered all of my questions and very patient with a newbie (I asked a ton of questions). I got everything I wanted; nothing was sacrificed. Plus, the price was great for a 2015 model as I purchased it in December.

Jgobblereil

Mar 25, 2015

Corey and the entire team at Adams goes above and beyond to make sure your experience is a good one. You are not just buying a car you are buying an entire family of support, from sales to service.

jtd

Mar 25, 2015

Went looking for a new Jeep Wrangler and talked to Corey, had all the knowledge for the vehicle and was very professional with answers on vehicle. Did not try to pressure me into anything I didn't want but left with a new vehicle that night. Have been into service department already and have had the same professional help. I would recommend them to my friends that are in the market for new vehicle.

L.Mueller

Mar 25, 2015

I certainly have had my fair share of car buying experiences ranging from small to very large dealerships. My vehicle purchase at Adams Jeep was *hands-down* the easiest I have ever experienced. Corey Giffing was recommended to me by my brother because of his great reputation, and he surely has my recommendation to all of my friends and family who are looking to purchase a vehicle. He was super patient and knowledgeable. I went to Adams to just "look" at a Wrangler that caught my eye, and in no time at all I was walking out with a set of keys to my new ride. There was no pressure at all, which is quite unusual in a used car dealership. Thank you Corey! You definitely have a new repeat customer!

manofsteal0024

Mar 25, 2015

Professional, Curtious, Attentive, Respectful, Trustful, Knowledgeable these are just a few words I can use when describing my salesman Keith Cook and the GM Steve Michaels and Wayne Huth. I will only buy for here from now on. If your looking an amazing professional experience then look no further! I am.so happy with my 2015 Jeep Cherokee

Brittany Button

Mar 24, 2015

My experience with Adams Jeep of Maryland was excellent. I scheduled an appointment with John Loucks who was extremely nice and knowledgeable. Once I got there Corey Giffing helped me find my perfect jeep. He was so nice, helpful, and patient. He was also extremely knowledgeable and I was very impressed. I would recommend Adams Jeep of Maryland to anyone at anytime! I will be a lifer!

Lee3234m

Mar 24, 2015

My salesperson Corey was very knowledgable of my vehicle and friendly. Did not feel pressured at all during my initial visit even when I told Corey I was scheduled to look at another dealer. I told Corey my price range and walked out of Adams with a Jeep that was above my expectations! Will make another purchase at Adams!

muddy paws

Mar 24, 2015

I've bought all my Jeeps from Adams & Keith Cook. They worked with me to make sure I was happy with the options I wanted, got a great price for my trade in, and are down to earth and friendly. From past experience their service crew is also top of the line. There are a lot of Jeep dealers nearer to me but I only work with this group of professionals. Thanks guys, you rock!!!!

bgants123

Mar 23, 2015

If youre researching Jeeps and dealers look no further. Awesome selection of vehicles! I live about 75 miles away in Alexandria Virginia, I couldn't imagine going elsewhere. Im extremely happy with my purchase. Ask for Corey, hes very knowledgeable and he facilitated a great buying experience from start to finish. The great reviews you read are 100% true! Its an awesome team from sales to service!

Jakeb

Mar 23, 2015

I was recommended by a friend of a friend. I was in search of a jeep Wrangler and found one better than expected. Corey was very friendly and even showed where most of the jeeps these years have the problems. They gave me a great deal on my trade in. Way more than I expected to get out of my car. I will recommend other and be back when I need another ride

MattSeavey

Mar 22, 2015

The great reviews are true, this is a really good dealership. Keith worked the e-mail angle really well, communication is key in any relationship esp one in which you plan on spending nearly $50K in - basic stuff like e-mail and follow up so many dealerships completely lack, it is actually quite shocking - Adams Jeep of Maryland was up front, e-mailed back and forth within hours, answered all my questions, was flexible on parts, jeeps, timing. Keith worked with me all the way through. They found a jeep that worked for me, switched out parts, spotted problems, fixed them, no screwing around, no jokes, all very simple and straight. Wish I was closer so I could get all my work done here, it was a very good experience. They even gave me a great price on the trade-in, better than blue book to persuade me. I love my new jeep, the mods are amazing and no shirt + time routine, no salesman pitch, no BS, just "ma and pa" old school business - yes please, I'll take that anytime in today's world of super fake business face - Adams Jeep of Maryland is the one you have been looking for, at least it was for me

Bianca

Mar 20, 2015

We have been Adams Chevy customers since 2007 & have always been happy with there dealership. We decided to purchase a Jeep Wrangler unlimited sport and where else would we go....Adams. I must say the the Jeep dealership is just as awesome as the chevy! Love the no fuss online process & easy if buying online. Keith was upfront honest and ready to get us what we wanted. Very happy with my jeep. Would recommend making your next purchase from Keith.

Les3857

Feb 19, 2015

I have been dealing with Adams Jeep of Maryland for 19 years and I have never had a bad experience. I have recommended many people to Adams and all have been returning customers ever since there first experience. There something to be said about Adams Jeep of Maryland that cannot be said about most car dealerships out there and that is there integrity and honesty is beyond reproach from top to bottom and in todays world that is very hard to find anywhere. If there is any type of issue with your vehicle they are upfront and honest about, and do the best job possible without trying to drain your bank account. I have dealt with every employee at Adams one time or another over the last 19 years so I want to say thank you to all of them.Les Myers

Larry from Bel Air

Feb 15, 2015

What a pleasure to work with Keith Cook at Adams Jeep. Everyone was extremely friendly. It was our first time buying a car form Adams but they made us feel like we have purchased ten vehicles from them. No games and a great price the first time! If you hate the games other dealers play - shop at Adams, we're glad we did!

Brittany_Hines

Feb 7, 2015

Keith, was an awesome salesman. He helped me choose the car I wanted and thought was best needed for me ( I got a 2013 Dodge Dart), My daughter also came and got service from Keith to (she purchased a 2008 Jeep Wrangler). Thank you for your service with helping me and my daughter choose the cars that we wanted ! We hope to see you again. Thanks,Brandon Hines.

jeepgirlkayxo

Feb 6, 2015

They are so friendly there it is unreal, when i walked into their showroom everyone that worked their greeted me and had no issue helping me with what i was looking for. I couldn't thank Keith & Wayne enough for all their hardwork yesterday, they were nothing but patient with me and they were willing to help me get the jeep that i wanted and i absolutely love it. Wayne, thank you for sitting on the phone for an hour on your day off just to get the bank to approve , i really appreciate it. And keith, thank you for showing me everything that i need to know about the jeep, and showing me all the controls and helping me with the NAV system. Im proud to say that i bought my very first jeep from Adams & I will keep coming back to them in the years to come when my family looks for another vehicle. Again, thank you everyone who works there, for making me feel welcome and doing nothing but the best. :) I highly reccomend them if you are looking for a new or used vehicle, they have a great selection to choose from, mainly (jeeps) but they have a few others. They definately know what they are doing down there, thats for sure :)

kmariee_95

Feb 6, 2015

They are so friendly there it is unreal, when i walked into their showroom everyone that worked their greeted me and had no issue helping me with what i was looking for. I couldn't thank Keith & Wayne enough for all their hardwork yesterday, they were nothing but patient with me and they were willing to help me get the jeep that i wanted and i absolutely love it. Wayne, thame, i really appreciate it. And keith, thank you for showing me everything that i need to know about the jeep, and showing me all the controls and helping me with the NAV system. Im proud to say that i bought my very first jeep from Adams & I will keep coming back to them in the years to come when my family looks for another vehicle. Again, thank you everyone who works there, for making me feel welcome and doing nothing but the best. :) I highly reccomend them if you are looking for a new or used vehicle, they have a great selection to choose from, mainly (jeeps) but they have a few others. They definately know what they are doing down there, thats for sure :)nk you for sitting on the phone for an hour on your day off just to get the bank to approve

Doug5656

Feb 4, 2015

Came from NJ to check a car. Wasnt a right fit but this dealer refused to let us leave disappointed. They offered me a more than fair price for my vehicle and lowered the price a vehicle which did suit us to meet our satifaction. In the end, our trip from Jesrsey was well worth it thanks to them! I would definitely return to them in the future.

Marcia

Jan 31, 2015

Purchased our second Jeep Cherokee from Keith Cook. He is very knowledgeable of the Jeep features and goes beyond expectations to make the sale a pleasant experience. Service department is also great. Highly recommend Adam's Jeep! PC12312011.

Bob Boss21078

Jan 26, 2015

Found a used SUV on their internet site. Called internet sales manager Keith Cook, left a message and he called back within 5 minutes. Came in to look a the vehicle, it was parked right out in front. Took a test ride with Keith, no pressure and very friendly and courteus. Looked over the vehicle after the test drive and found two minor loose plastic items, they were fixed as we were purchasing the vehicle. Got a fair price and the process was very smooth! Got the new plates right there also, and they can do the financing throught the credit union I belong to right there too. Drove off with vehicle in less than two hours. Would think buying a new car there would be a great experience too! promotion code: PC12312011

Eli Rosa

Jan 16, 2015

I can not say enough good things about my buying experience. I have been looking for a Jeep for while now, I truly do not like going to the dealers and looking at a vehicle then the back and forward stuff. I sent a request to Adams Jeep within 30 min I received a call back from Keith Cook Internet Sales Manager needless to say the deal was done within and hour. I went there singed the paper work and there where no hidden anything the price giving on the phone was the price, no finance person trying to sell me additional stuff, it was the best experience I have ever had. Love my new JK came with all the goodies I was looking and then some.

Beckbeck09

Jan 15, 2015

I bought my first Jeep in 2011. It was now time to trade it in, just wanted something new. I traded my Wrangler in for a new 2015 Jeep Grand Cherokee Limited. I went back to Keith because he was so nice to work with the first time. All of the employees Adams Jeep are extremely nice and helpful. I will always be back to either buy a new car or to get an oil change.

Richard H

Dec 29, 2014

Nothing but good things to say from the start to finish. The salesman went out of his way to make the deal work. They also took the time to make sure we could operate all the systems in the vehicle. The vehicle was registered and they even paired our phones to the jeep. Great experience five star for sure

CarBuyerNY

Dec 26, 2014

I promised that I'd provide a review once I received clear title here in NYS, which I did just a couple of days ago... I purchased a pre-owned 2014 (yes, current year) Toyota FJ Cruiser, back in August, 2014 (it's December 26th, 2014). Of course, dealing out of state and not being able to drive to see the vehicle made me apprehensive, but dealing with Rich Norman from the first minute was an up-front, no-nonsense experience. I have to say, I dealt with several folks at this dealership before, during and after the purchase (during the title process, etc.) and the service is IMPECCABLE. Up front, all questions were answered. Extra photos provided. All negotiations were done over the phone, and the deal was exactly as expected when I arrived. A true leap of faith: I had to catch a 4:30AM train into NYC, take an Amtrak to Aberdeen, where Rich picked me up from the station - had anything gone awry, I was going back home the same way...! Not with these guys - I was all smiles for 3+ hours back to Long Island in my FJ! Truly a wonderful experience that I still appreciate, months later, to this day. Thank you to Rich Norman, Mike in finance, Dana at the title desk - truly the whole staff is excellent! Deal with these guys and gals with COMPLETE confidence! Thanks again Adams Jeep!!

J and J (Twins)

Dec 20, 2014

My brother and I just purchased our 5th Jeep each (that's 10 total). Why? Because Jeep makes a very reliable car and Adams Jeep of Maryland in Aberdeen has always been the most reliable dealer and service provider for our family. This week, Keith helped both of us make a smooth and easy transition to driving our new Jeep vehicles. My brother got the Altitude and I the Wrangler. So far we are happy with our decisions. Thank you Adams Jeep !!!

Jeep2015

Dec 17, 2014

I purchased a new lifted 2015 Wrangler from Adams and the experience was great!I actually went to Adams to get my 2013 Jeep lifted but they gave me such a great deal on a lifted 2015 I bought it instead.Unfortunately, the Jeep had a faulty shock. The service manager got me in the next day, took an hour to diagnose and fix. No hassleFantastic experience!

fredlied

Dec 14, 2014

This was our second purchase at Adams Jeep. Both experiences were an easy, relaxing trade of a used vehicle and purchase of a new one. Tom Stiles our salesman, was wonderful in every sense of the word. Very thorough and compassionate. The price of our trade was acceptable and the final price was what we were looking for. A very pleasing time overall.

pcashmyer

Dec 2, 2014

Keith Cook was outstanding in his salesmanship. He went over every detail and answered all our questions we had about the Cherokee Sport we purchased.

maverick1866

Nov 29, 2014

Tom was willing to brave the cold to find us what we wanted. He was knowledgeable, patient, and helpful and got us the best deal we could get. This is our second jeep from Adams.

StormHunter

Nov 27, 2014

Things happen for a reason! I first contacted Adams Jeep of Maryland to finally get 1 of my dream cars, a Jeep Wrangler! Rich Norman was very prompt responding back to me and to answer any questions I would have, I started looking at a bit of an older model because I truly thought thats what I would be able to afford. But after 1 week of emailing Rich and and working on everything you can imagine to find me the right car, Rich and Adams team were able to set me up with a 2013 Jeep Wrangler. Truly a dream come true! I Love my Jeep Wrangler so much! Thank Adams Jeep and Thank You Rich!PS: I already had some fun in snow yesterday Rich! ;)

dsmink

Nov 25, 2014

We were looking for months for a vehicle. We found the one we wanted at Adams and I contacted Rich Norman via email. Rich emailed a price back to us which we thought was fair. About 2 weeks later we decided to pull the trigger and contacted Rich to see if the offer was still available. He said 'yes'. We got there late, close to 7 PM when they close at 8 PM. No problem. Rich stayed till we were done, about 9 or 9:30. I would definitely recommend them to anyone in terms of a purchase. We haven't had service there. John Huth was also there and gave us his cell phone number to call if need be. I did call him next day and answered questions we had.

Khn4048

Nov 22, 2014

Keith was extremely courteous and listened to my needs and got me into the Wrangler Unlimited that I wanted. Quick and smooth process. I would definitely recommend this dealership.

Kurt Nagl

Nov 22, 2014

Keith was extremely courteous and listened to my needs and got me into the Wrangler Unlimited that I wanted. Quick and smooth process. I would definitely recommend this dealership.

susina123

Nov 22, 2014

Rich Norman was our excellent salesman. He was awesome and spent lots of time with us but we never felt rushed. He.was very nice, courteous, knowledgeable, and made us feel very comfortable. We bought a Jeep Cherokee. Have had it for a few weeks now and LOVE it!!!! We have dealt with Adams in the past for many years and have ALWAYS gotten exceptional service. We would highly recommend Adams and Rich to our family and friends.

Erika_n_Scott

Nov 16, 2014

This is the second Jeep we have purchased from Adams Jeep and it won't be the last! Keith Cook didn't hassle or pressure us - instead he let us take our time making up our minds and provided us all the amenities of the Jeeps we were considering. He showed us all the new tech and let us make the decision. Even after the sale he sent us additional information about our new Jeep and helped us with questions we had on synching some of our devices etc. Overall it was the best car buying experiencing we have had and we credit that to Keith and his strong commitment to his customers. It's a pretty strong testament to a dealership and a car dealer when the only negative in a review is the road they are located on is kind of busy and can be like a game of frogger trying to pull out in your shiny new Jeep - really that's the only thing that could be improved - a nice red light but I'm pretty sure car dealerships aren't allowed to install those or a dealership as awesome as Adams would have done so by now for their customers. Yeah, they really are that awesome!

Gina

Nov 16, 2014

Keith Cook is the best salesman I have ever had. He went out of his way to assist me in all my demands and needs. The entire staff is extremely friendly and knowledgeable. I will be recommending this dealer to everyone I know.

gina.bridgeslavoie

Nov 16, 2014

Keith went out of his way to email me and answer any questions I had and offer suggestions to fit my needs. He knew what I wanted and he worked hard to make sure I got what I wanted. The entire staff was very friendly and helpful. Out of all the car purchases I have made over the past 30 years which have been like seven, this was the best experience I have ever had. I will make sure to recommend this dealer to everyone!

Chris Jones

Nov 11, 2014

Excellent all the way around. Kudos to Keith Cook who was my salesman. Extremely knowledgeable and courteous. By far, the best car buying experience I have had anywhere. It was all in the details and Keith covered them all, making this a great experience and I got the exact vehicle I wanted to boot. Traveled 2.5 hours to buy from Keith at Adam's Jeep. He came in on his day off...what more could a customer want? Thanks Keith and everyone at Adam's Jeep. Chris Jones

Chrisj1970

Nov 11, 2014

By far the best car buying experience I have ever had with any dealership. Keith Cook was my salesman for my Jeep. I can't give enough applause or praise. He was extremely knowledgeable and courteous. He even came in on his scheduled day off to ensure I was taken care of on my only available day (2.5 hours drive for me). My jeep is exactly what I wanted and the experience was more than I expected. The best place to buy a jeep in my opinion. Chris Jones

Davesouers

Nov 4, 2014

I found a used car that Adams had online so I sent them an email. Keith Cook responded quickly and answered my questions. I live 9 hours away and wanted to make sure everything was finalized before I went to pick up the car. Other dealers didn't want to secure a price over the phone or by email, and told me to "just come in to the dealer and we can get you a good price", but not Keith. After a few more emails, and phone calls we had a price, details, and financing all agreed on. I flew into Baltimore airport where Keith picked me up and brought me back to the dealer. 45 minutes later, I was on my way home with a car that exceeded my expectations. I would recommend Keith and Adams Jeep to anyone. Great service, and great deals.

poolski

Nov 2, 2014

They know what they are talking about. When they didn't find exactly what I was looking for from existing inventory, Keith took the time to walk me through the ordering process to get me my perfect Jeep and saved me money by guiding me through the option selection process. He simplified the entire buying experience and cut through some perceptions I had thanks to another less than forthright dealership. I love my Jeep and won't go anywhere else for one in the future.

Kwag

Oct 30, 2014

Keith is extremely knowledgable about the Grand Cherokee. We had a great buying experience and will return to Adams Jeep for any future new Jeep purchases. Keith was very helpful and made the car buying experience a pleasure.

kwag514

Oct 29, 2014

Great car-buying experience at Adams Jeep. Keith is extremely knowledgable about the Grand Cherokees. We learned so much about the vehicle and felt like Keith really cared about helping us make the best decision. Keith was so easy to work with! When we are in the market for our next Jeep, we will be back to Adams Jeep.

Mary DiLutis

Oct 28, 2014

I was thinking about buying a new car and I have a friend who has a Jeep Grand Cherokee which I really liked. I wanted to go check out some new Cherokees and Grand Cherokees in a low pressure environment. I had a family member who bought a used vehicle at Adams and he recommend me to them. I was greeted by Keith Cook, who is the most patient and knowledgeable car salesman I've ever met. I hesitate to even call him a salesman, as by the time I bought my brand new Cherokee a few days later, I considered him more of a friend! There is a family atmosphere throughout the entire dealership. The GM, Steve Michaels, was very fair, knowledgable, and understanding. He took the time to draw up quotes for 5 different vehicles and even wrote down the positives and negatives for each car based on my needs/goals/wants. I was extremely impressed and I have encouraged all of my family and friends to visit Adams Jeep for their next vehicle purchase. They are not in it to make a quick buck. They want a customer for life, and they now have one in me!

OCguy24

Oct 28, 2014

I know it's tough to believe that there's a car dealership that you can trust and not constantly question or second guess in your head, but it really is true. This is the second car our family has purchased at Adams this year and we look forward to many more. We've spread the word to all of our friends as well. I can't tell you how refreshing it is to find a car dealership that has a legitimate family atmosphere to it and not that cheesy salesly world. Steve Michaels (the GM) is an honest man and will do his best to give you a good, fair deal. He values a customer for life, not a one time money grab. Keith Cook was extremely patient and answered all of our questions and was very knowledgeable about all the cards that he showed me. I couldn't decide between two different Cherokee's and Keith gave me the time and space and most importantly the knowledge to make my decision. If you're looking for a new Jeep or any used car, I'd highly recommend going to Adams Jeep and asking for Keith.

David McLendon

Oct 21, 2014

Summary: Hands down, the best car buying experience I've ever had. Adam's Jeep had a used Subaru Forester listed for a great price (I had done OCD-level research). I contacted Keith Cook, who was extremely helpful and courteous in all of our exchanges. In person, Keith was a rock star of a nice guy and an honest, no-bs salesman, showing me every inch of the car, including the tiny dings I wouldn't have noticed unless he had shown them to me. They gave me every cent and then some of what my old beater was worth, and I walked away feeling like I had gotten a great deal on the exact car I was looking for. Now, a month later, I'm still scratching my head at what a great price I got, not to mention the fantastic customer service I received. In short, it didn't feel like a car dealership. If you're in the market for a Jeep, I can only imagine that this would be a top pick of places to check out. If you're reading this review because you're interested in a used car they have listed, stop reading, and contact Keith Cook. If you don't, someone else will beat you to that good deal you're thinking is just too good to be true.

psbobbin

Oct 13, 2014

This was the easiest, and quite frankly, the most pleasant car buying experience we've ever had. They were quick, efficient and very friendly. No "car buying playing games' at all with this dealership. Extremely fair and gave us an excellent price for our trade and the purchase. This is how car buying should be! Will definitely recommend to anyone looking to purchase a vehicle.

shannon.raum

Oct 13, 2014

Danny was wonderful - I had to visit twice for electrical repairs outside of my warranty (1 week and 4 weeks) and he was able to only charge me a deductible instead of full price - very much appreciated!

Tom Westwood

Oct 12, 2014

Very informative of vehicle we purchased. Very helpful during the buying process. Willing to work with price!

Persimmon685

Oct 11, 2014

I wanted a used white jeep liberty with low mileage, found one on the Adams Jeep website, emailed my interest in the vehicle, within minutes I received a response from Keith Cook. Bought three days later. Great experience and I have the jeep I wanted. Thank you!!

SittingPretty

Oct 7, 2014

Car shopping has always been stressful to me. Adams has a great selection of vehicles and a great staff. They are fast, incredibly friendly, and honest. Car shopping is not stressful anymore . I definitely recommend. Ask for Thomas!

D.Richardson

Sep 17, 2014

I went to Ocean City for vacation and worked with Corey on the purchase of a new Jeep. Details and info were fedex'ed back and forth between the dealer and my hotel. On the way back home I was able to stop by the dealership, pick up the keys and drive off. Truly excellent service, no time wasting.

JeeperChris

Sep 14, 2014

Great service and great group of sales people. I have been Dealing with Adams since 2000. The only dealer in town to get all your jeep needs.

chris.schauman.1

Sep 13, 2014

Just bought my 3rd Jeep from Adams. Only dealer I go to. The service is second to none. They treat me like Family when I go in.

Shocker1990

Sep 2, 2014

Awesome experience. These guys really did their best to make what is, sometimes, an extremely stressful experience as pain free as possible. Tom was great and talked us through everything necessary for buying a new car. This dealership is out of my way, but I will be sending friends and family to them to buy a new or used car.

Michael

Aug 31, 2014

I've purchased my last 4 vehicles from Adams Jeep of Maryland, 1 new and 3 used. Adams has always provided excellent customer service and solid pricing. I can't say enough positive things about Keith Cook (thanks Keith!). I was in and out in 2.5 hours with no prior contact about the vehicle before walking in the door on Saturday morning. I've always taken my vehicles to Adams for my maintenance needs and I've been treated wonderfully by the Service Team at this dealer. Don't hesitate, visit Adams!

Robert W Norris

Aug 31, 2014

I went in for service for my car and Keith Cook gave me a deal I could not refuse. Keith has sold me quite a few new car over the years. I have always gotten 110% from Keith. I tell my friends if they are interested in a new or used car that they should ask for Keith Cook at Adams Jeep in Aberdeen, MD.

Jaraxal

Aug 31, 2014

I've purchased my last 4 vehicles from Adams Jeep of Maryland, 1 new and 3 used. Adams has always provided excellent customer service and solid pricing. I can't say enough positive things about Keith Cook (thanks Keith!). I was in and out in 2.5 hours with no prior contact about the vehicle before walking in the door on Saturday morning.I've always taken my vehicles to Adams for my maintenance needs and I've been treated wonderfully by the Service Team at this dealer. Don't hesitate, visit Adams!

Mbfahey

Aug 24, 2014

Let me first say that I loved my 2000 wrangler that I traded in. It had everything that I wanted, and could ask for in a jeep, and it got me through a lot over the course on my owning it. However, things change. I wanted a new 4 door, and so I called Adam's jeep. I had shopped around, and had some different car dealerships "appraise" my jeep, and was consistently getting low balled. Adams, being that they are all jeep guys, knew what I had in my old jeep, and showed it. They offered me the fairest trade in price I could find ANYWHERE in Maryland, and even worked with me on the price. Tom stiles was my sales agent, and was a constant professional throughout the entire process. He was patient with me, and allowed me the time to make my own decisions, as well as took my requests to management. I honestly couldn't have had a better buying experience. The entire staff that I was in contact with up there were great! Thanks guys! I love the new Jeep!

Ericv1122

Aug 20, 2014

I bought a 2012 jeep grand Cherokee altitude from Jessica who was absolutely awesome! She was so friendly and so professional and really just makes you feel at home and comfortable when you walk in the door. Although I was dealing with Jessica all other sales and sales managers I encountered during my visit were very friendly as well. I can't say enough about how great this place is!! I look forward to doing more purchases at this location in the future! Thank you so much!

mconcor1

Aug 20, 2014

This was my first car buying experience, so needless to say I didn't really know what I was doing. Adams Jeep was the 7th dealership I visited, and it was the last. Once I walked in I felt welcome, and not rushed. I told Keith what I wanted and he did everything in his power to make it happen. My first visit was Wednesday, and I told Keith that if the Jeep I wanted was still available Friday when I got off work, then I'd be buying it. Thursday, a customer came into the store to buy the Jeep I had picked out, but Keith steered him in the direction of another one! Come Friday my Jeep was still available, and I took it home that night! I could not have been any more happy with Adams Jeep! If my next car happens to be another Jeep, I'm getting it from Adams Jeep of Maryland! Boom!

lbilski

Aug 18, 2014

I went in undecided about trading in my car. But I left with my 2014 Grand Cherokee believing I made a the right decision all thanks to Keith!! He was wonderful! I didn't feel pressured at all. Just gave me the cold hard facts and gave me a fair deal to be satisfied with. It was an overall great experience! Thanks again to Keith and everyone at Adams Jeep!!!

aja96

Aug 12, 2014

A few weeks back, I decided I was going to trade-in my 2006 Jeep Wrangler Unlimited for a newer model JK Unlimited, and without even thinking twice, I already knew that I wanted to go to Adams Jeep of Maryland for my new purchase. I live in Glen Burnie, literally, right down the street from Tate Dodge/Chrysler/Jeep, but still decided to make the drive up I-95 to Aberdeen to meet with the guys at Adams instead. Nothing against Tate at all, but I've always been drawn towards Adams Jeep because of their "custom" inventory of lifted/modified Jeeps. My Adams experience started when I went online to find out the trade-in value of my 2006 Wrangler, and received an email back from Rich Norman at Adams stating he was interested in talking more about my Jeep, and what I was looking to buy. Rich was very courteous and willing to answer any/all questions I had about trading in my Jeep in order to purchase a new one, so I ended up taking the afternoon off of work to go up to Adams to check out their inventory. Once I got to the lot, I was able to peruse the inventory without being hounded by pushy salesmen, and could take my time trying to find a few vehicles that interested me. After about 20 minutes of looking around, I went inside and met with Rich, and we discussed the different models I had looked at outside. Minutes later, I was behind the wheel of a 2014 Ampd Unlimited Rubicon, the first vehicle that caught my eye. After the initial test drive, Rich and I ended up driving a 2014 Unlimited Altitude, as well as a lifted Unlimited Wrangler, and it just came down to deciding which one I liked the best. We went back inside and met with John Huth to go through some number breakdowns for the various models, but I kept thinking about the 2014 Black Unlimited Rubicon I saw on the lot earlier. I asked the guys about it, and they told me that it was actually a used model, but the first owner ended up trading it back in after only 200 miles because he was looking to get the Rubicon X model instead. So, after little convincing, Rich and I took back to the road to test drive the Black Rubicon, as that was now at the top of my list! We got back to the dealership, and I decided that was the model I was going to purchase. So, we sat back down with John and worked through the numbers for that model, and everything seemed pretty solid. But, I decided I wanted to take some time to think about the sale because I had a potential outside buyer for my 2006 Unlimited, and wanted to see if I'd be able to get a little more cash back for a straight-up sale instead of trading the Jeep in at Adams. The trade-in value that Adams gave me was very fair, though, so after about an hour of deliberation, I called the potential buyer and told them I was going to trade my Jeep in instead. I called Rich back to see if we could work on the numbers a little more, and if so, that I could come back to the dealership and make the deal that night (it was already about an hour from closing), and he said it was no problem! So, about another hour or so later, I had signed the paperwork to purchase a new/used, fully-loaded 2014 Rubicon, and was excited about my new purchase. Then, I slept on it, and woke up the next morning with a slight case of buyer's remorse...not because I was unhappy with anything Adams had done for me, as that couldn't be farther from the truth, but because I felt if I was going to spend that amount of money on a "new" car, I really wanted it to be brand new, and I wanted to be the first person to actually own it! Plus, Black Jeeps are everywhere, but you don't always see the Ampd-colored ones, so I decided I was going to reach out to Adams to see if there was any chance I could make a switch. So, I gave Rich a call the next morning to explain my quandary, and he spoke to John about me being able to "trade-in" the Black Rubicon I just signed paperwork for the night before for the brand new, never titled 2014 Ampd Rubicon. John called me back a few minutes later, and confirmed that it wouldn't be a problem to make the switch. Adams obviously had to go through all the paperwork again, which I did feel bad about, but they also stressed that they wanted me to be completely happy with my decision, and since I changed my mind about the Black Rubicon, they were more than happy to work with me to get the Ampd Rubicon in my possession instead! Since I never physically took possession of the Black Rubicon (never drove it off the lot), Adams agreed to quote my "trade-in value" for the Black Rubicon at the same sales price I signed off on the night before, and I still ended up paying the same initial down payment I agreed to for the Black Rubicon. Shortly thereafter, the paperwork was signed, and I was ready to take my (second) new Jeep home! Once the paperwork side of things was completed, Rich walked me through the various options on my new Jeep. The model I bought had a hard top already installed, so he also walked me through the soft top setup on another model on the lot. Rich was very willing to help through all aspects of my purchase(s), and even said he would be able to help anytime in the future with any questions I had regarding my new Jeep. The entire staff, in general, was very helpful, courteous, professional, and easy to work with, and I'd highly recommend them to anyone looking to purchase a new/used Jeep, as I'll definitely be a repeat customer myself. Thanks to Adams for all the work they put into getting me exactly what I wanted!

Jzammillo

Aug 11, 2014

Keith walked me through all the different options and vehicles available. No nonsense and got me a fair price for my trade and new Jeep Wrangler Unlimited. More dealerships and salesmen need to follow his lead.

judyyvonne

Aug 6, 2014

We purchased a Jeep Wrangler August 1. Our thanks and appreciation are extended to Tom Stiles, our sales representative, who once again did an outstanding job in selling us the Jeep. He took his time in educating us on every aspect of owning and operating a Jeep Wrangler. In addition, we would also like to thank and compliment the maintenance staff who went out of their way to help us. Thanks also to Mr. Chuck Racine for his help.

meghan.s

Aug 4, 2014

I had a hard time trying to get what I wanted out of a jeep and adams helped me through it all. Great service! Thank you

Maria Vaillancourt

Aug 3, 2014

Keith Cook was very knowledgeable, helpful, friendly and easy to shop with. The dealership had a fantastic inventory of awesome looking jeeps, ready to go!

Jeep Lover

Aug 1, 2014

I have bought 10 vehicles from Adams Jeep over the years and plan to only buy from them in the future if I need another vehicle. My experiences have all been great. Keith Cook was very helpful with my recent purchase. He listened to what I wanted and provided what fit my needs. He answered all my questions and explained the vehicle features well. The financing was smooth and hassle free. I definitely recommend Adams Jeep.

bburke2324

Aug 1, 2014

I have bought 10 vehicles from Adams Jeep over the years and plan to only buy from them in the future if I need another vehicle. My experiences have all been great. Keith Cook was very helpful with my recent purchase. He listened to what I wanted and provided what fit my needs. He answered all my questions and explained the vehicle features well. The financing was smooth and hassle free. I definitely recommend Adams Jeep.

eileenervine

Aug 1, 2014

This was our first experience with Adams Jeep but it will not be our last! Not only did Adams have an amazing inventory of new Jeeps, we had a wonderful experience with our salesman, Corey Giffing. We asked questions about many makes and models of Jeeps and Corey answered every one of them. Then we left the dealership. Corey followed up two days later, with a phone call, to see if we had thought of any additional questions for him. We went back a month later to find Corey and to purchase of brand new Rubicon! We were so excited and thrilled that he had given us the time we needed to make our decision. Corey was personable, professional and incredible patient during the entire experience. A wonderful representation of Adams Jeep!

enzooch7

Jul 31, 2014

I would to single out our salesman Corey Giffing. He was very friendly and not high pressure at all. He walked us through our choices and tried to find the right jeep for us. He was also very knowledgeable about the product. This was refreshing to see as many salesman cannot answer my tough questions. I would recommend him to my friends, family and future jeep buyers.

gina.wyatt.98

Jul 31, 2014

This was my first time buying a jeep and getting a car at Adams Jeep. Dealership has a great selection if you are interested in Jeeps. Tom Stiles was helpful and answered all our questions. Sale process was very laid back and relatively quick. It was an enjoyable experience. I am very happy with my Jeep.

mherndon1696

Jul 17, 2014

Everything was really straightforward and relaxing. No nonsense, no hard closing, no tricks...Just honesty and openness. Laid back group of guys that know what they are talking about. Highly recommended.

OceanBlue

Jul 15, 2014

I couldn't be happier with my experience at Adams Jeep - drove in with a six year old car, drove out shortly afterward with a beautiful brand new customized Jeep !!! For me, they made my buying experience educational (I'm new to the world of Jeep), easy, and fun !!! Tom was great - very patient - listened to my needs and guided me in the right options to meet those needs. Within minutes of arriving home I had folks stopping to admire my new Jeep and asking me where to buy a customized Jeep. Naturally, I referred them to Adams Jeep. . . Judging from the reaction I've seen in the first hours of owning an Adams customized Jeep, I think I'm going to need a LOT more business cards to hand out !!!!

WaltP

Jul 12, 2014

This was by far the easiest and fastest purchase of a new vehicle I have ever done. These guys have their stuff together. I'll be back!

WaltParrish

Jul 11, 2014

This was by far the easiest and fastest purchase of a new vehicle I have ever done. These guys have their stuff together. I'll be back!

Susan-Honda fan

Jul 9, 2014

I felt like I was in good hands when Keith Cook took care of me during my recent car buying experience. He anticipated my questions and walked me thru the whole process. I never felt pressured or rushed to make a decision and I'm happy with my new (to me) Honda!

susan.l.grasham

Jul 8, 2014

Keith Cook was great. I wasn't thrilled about needing to buy a new car and my last experience in car buying was 18 years ago!. Keith anticipated my questions and answered them before I had a chance to put them into words.

Jon

Jun 30, 2014

Keith was a great guy to work with. test drive the truck and crunched some numbers, was out the door in a matter of no time, quicker then most dealerships. when the time comes again to look for a new vehicle i will check Adams jeep first

175thSFS

Jun 30, 2014

I visited Adams Jeep on 28 June 2014 to test drive a Wrangler. I brought my daughter with me on my visit. Upon walking out to the new car lot, Jerry Germack walked out to greet us. He asked what we were looking for in our jeep and I gave him my wish list. He took us to about 3 different Jeeps, and I found mine. We took it out for a test drive, and within a mile, I was sold. This vehicle was everything I was looking for. When we got back to the dealership, Mr. Germack, Mr. John Huth and the rest of the sales staff at Adams went overboard to make this the absolutely best buying experience I have ever had. They made sure that my daughter was comfortable the entire time with bringing her anything she wanted to drink, etc. They gave me a very fair price for my trade in, and negotiated the price on my new Jeep to make this a no brainer to buy from them. I would highly recommend this dealership to anyone looking to purchase a new Jeep, without the hassle of dealing with big name dealerships where you are just a number. At Adams, I felt like I was the only person buying a vehicle that day (and I was not) and my daughter and I were given VIP treatment. I can promise I will be back to buy my next vehicle from Adams.

chuckkendzierski

Jun 30, 2014

My wife and I had an outstanding experience with Tom Stiles, Wayne Huth and the folks from Adams Jeep of Aberdeen. We needed to work a two vehicle trade and keep our purchase within budget and both were achieved at Adams.The car buying process from any dealer is rather straightforward but it was the attention to detail provided at Adams that enriched out buying experience. Tom took alot of time going over the features of the Wrangler Unlimited, the do's and dont's of purchasing and upgrading and the little details that made falling in love with the Wrangler very easy. On one of our trades, I had an oval sticker from the Boston Marathon which I ran in 2009. Knowing those stickers, once applied, don't come off (at least not in one piece), I remarked to Tom how much the oval meant to me. Without missing a beat, Tom expertly removed the sticker with no visible sign of damage and applied it to the new Wrangler which adhered perfectly! This is the type of salesman and car dealer I will consistently come back to due these seemingly small reasons....

jrensch

Jun 28, 2014

I just purchased a new Jeep Wrangler Rubicon from Adams Jeep of Maryland. Prior to visiting Adams Jeep, I had visited many other Jeep dealerships in the Philadelphia area, so I was braced for another long, unsatisfying experience resulting in no purchase. I was pleasantly surprised by what I experienced at Adams Jeep starting from the moment I walked up on the lot. The entire staff was genuine and friendly. Most important (aside from a good deal of course), was that they were respectful. No games. No pressure. My salesperson, Mark Chicknoski, was excellent. He was very patient with all of my questions and requests and took a genuine interest in making sure I found a Jeep I was happy with and really wanted. I highly recommend Mark. He will take good care of you. If you're in the market for a new Jeep or want to modify a Jeep, this is the place to go!

kjantac

Jun 21, 2014

This was our first visit of Adams Jeep and it turned out to be a positive experience. Tom Stiles was very knowledgeable and a pleasure to work with. Would definitely recommend Adams Jeep to others.

PhyllisP

Jun 20, 2014

Easy to find. Had a car that I was looking for. The sales person was very helpful

JohnShire

Jun 17, 2014

I have custom ordered a several high-end vehicles. By far, Adams Jeep provided the best service of any dealer. Adams Jeep is fair, honest, kind and very helpful. Jessica is a pleasure to work with and very conscience.

WardNugent

Jun 3, 2014

The time of the last oil change was unknow so they went ahead and did it. Also the shifter boot need to be replaced and one of the leads for the rear defrost had come off the window and the fixed them at no charge. The office was very helpful with the paperwork for me to register the vehicle where I live in another state. Overall a great experience and will probably buy my next one here.

jeep4life47

May 31, 2014

Over the last 30 years buying vehicles, i haven't come across such a friendly, intelligent sales person as Tom Stiles. He was upfront with us on the purchase of our vehicle and definitely showed interest in finding the vehicle that met our requirements.

rsingh55555

May 25, 2014

I saw the Jeep Rubicon X I wanted, sent an email late on Friday night. On Saturday morning I got a quick response by email and then followed up by phone. Within an hour, I was all set. I got the vehicle I wanted at a very good price - I had been working with 4-5 other dealerships trying to find a Rubicon that I wanted at a fair price. Adams Jeep delivered. My wife and I drove up the hour it took to reach the dealership. We were greeted immediately and the Jeep was ready. We went on a quick test drive and while we were out our paperwork was prepared. We got back, signed the paperwork, and then got a quick overview of the features of the Rubicon before we left. It was a great experience.The other thing that I like about Adams is that Keith and Rich were both really knowledgeable. They only sell Jeeps and they do a lot of custom work. They know Jeeps. I love Adams and would recommend it to anyone who is on the market for a Jeep.

Cmatheny1

May 24, 2014

My experience with Adams Jeep was amazing. There sales team (Corey) was knowledgable about each step of the car buying process. Will def go back!

KeithSiegner

May 21, 2014

I found a vehicle perfect enough for me that I was willing to travel from CT. Tom was responsive and straightforward, sharing service records on the vehicle and spending time going over exact specifics of modifications. I was comfortable enough to commit and make the journey before having seen the vehicle in person. Tom picked me up at the Aberdeen train station and made it as easy as possible for me. All around it was a great experience.

Chris Halford

May 19, 2014

Keith was great to deal with. I was there 1/2 before they even opened and he did not hesitate to help me out. No better place to go to get your jeep especially when you are looking to do "extreme" upgrades! I am very happy with my purchase from Adams.

chrishalford

May 19, 2014

Keith was great to deal with. I was there 1/2 before they even opened and he did not hesitate to help me out. No better place to go to get your jeep especially when you are looking to do "extreme" upgrades! I am very happy with my purchase from Adams.

FFENG612

May 15, 2014

Ever since buying my jeep in May of 2012, Adams jeep of Maryland has been nothing short of stellar. I strictly only use adam's service department headed by John Loucks. They are extremely professional, they value their customers, knowing you on a first name basis each and everytime you come in. A few emergent instances Adams got my jeep in right away without an issue.

jimmfoley11com

May 14, 2014

I like the appearance of Jeeps. I was offered a deal that appealed to me. The sales people were professional and pleasant. I especially enjoyed dealing with Jessica Mercier. I have had unpleasant experiences with car salesmen in the past and Jessica was a pleasure to deal with. I have been buying Japanese cars for twenty five years and I decided to buy an American car. My brother Jerry who lives in Arizona has decided to buy a Jeep and he prompted me to investigate them. I investigated and I am happy with my choice to buy a Jeep Wrangler.Jim Foley

Jpg555

May 14, 2014

When I went to Adam's Jeep I had little knowledge on the world of Jeeps. Besides knowing I wanted a 4 door wrangler, Keith helped inform me and narrow my decision down with helpful on tips on the do's and don't of the Wrangler. Adam's Jeep had a very large selection of Wranglers and I think anyone looking for a Wrangler (or Jeep in general) could find what they want at Adam's. When we finally narrowed it down to one car, we agreed upon a price. While Keith seemed rushed (he had other customers), I think he did a fair job of taking time with me to finalize the deal and make sure I had everything I needed. In the end, I got exactly what I wanted and more. I heard good things about Adam's going into it, and I think they lived up to their expectation. The only think I would suggest next time is to pick a day when it is not as busy, and it may not be so rushed. But in the end I got what I wanted so I can't complain!

Giggitt513

May 13, 2014

I bought a 2012 Jeep Wrangler in 2011, had the jeep for approx 3 months when I began to have issues with the Jeep dying from an unknown reason. The services department manager John Loucks personally took my case over with trying to determine what the cause was. He even went as far as having a Chrysler engineer flown out to assist in this and had a loaner brought to my home because I wasn't able to get to them. Turns out it was the U-connect chip was malfunctioning.. Who know a $300 dollar part could make my life crazy for almost 4 months. Since then when I've come in for oil changes, tire rotations or just to see what new parts have come in I'm greeted by first name with a smile by him. I was just there Monday to have my new soft doors placed on my jeep, while there John Loucks assisted me without hesitation with switching the doors over. He even went as far as staying over 30 minutes after the shop area closed to help me. I would highly recommend Adams Jeep service department for all your jeep needs. I can say that I have been a repeat customer there either in sales or service for the past 5 years with no intentions of leaving. Thanks John for making my birthday great!!!

Vulcan733

May 13, 2014

Purchased a used vehicle, within two weeks had to bring vehicle back for major repair. Service dept had my vehicle for OVER a month. They kept giving me a run around and lame excuses as to why it was taking so long. They did nothing to try and compensate me for the trouble. Now not even a year later my vehicle needs another major repair. Adams has had my vehicle for almost two weeks again now and still no answer as to what they plan on doing. Also be cautious when purchasing after market warranty with them, every time they try to pawn it off as driver error and warranty does not cover my problems, but yet after about two weeks they finally figure out it does in fact cover the problem. Finally, every time you contact the service dept to find out status of your vehicle they act like they're doing you a favor...sorry Adams I purchased YOUR after market warranty and its been over a week since I had to call you to find out whats going on.

mah21965

May 12, 2014

I enjoyed the experience with purchasing my new Jeep, Tom was a huge help in my selection of the right vehicle for me. The staff was very friendly and answered all my questions. I would highly recommend Adams Jeep to my family and friends!

Clare

May 8, 2014

Great experience buying a Jeep at Adams, fantastic sales manager and service department!

Tom Duni

May 6, 2014

Everyone has their thoughts about the car-buying process. Tons of paperwork. Pressure. Haggling. Negotiating. I am familiar with the folks at Adams Jeep so I wasn't expecting any of this when I went to look at used cars yesterday, but the experience I got was above and beyond anything I could have imagined. As soon as I walked in the door, I was greeted by Keith Cook and he instantly took me onto the lot and showed me two cars that he felt fit my budget and goals. We took one for a test drive and he answered every question I had. Once we got back, he walked me into Steve Michael's office. Steve was extremely courteous, professional, and worked out a way to get us the car we liked within our budget. I was blown away by the professionalism, courtesy, and also how quick the process unfolded. I walked into Adams at 3:30pm. By 4:45pm, I was riding home in my 2005 Buick Lacrosse. And the actual paperwork wasn't that bad either. I might have signed my name 8 times total. I would recommend anyone that's even considering possibly buying a car to head out to Adams Jeep. You absolutely won't be disappointed. Keith and Steve are two class people, models of professionalism. I will never buy a car again without consulting with Adams Jeep.

OCguy24

May 6, 2014

Everyone has their thoughts about the car-buying process. Tons of paperwork. Pressure. Haggling. Negotiating. I am familiar with the folks at Adams Jeep so I wasn't expecting any of this when I went to look at used cars yesterday, but the experience I got was above and beyond anything I could have imagined. As soon as I walked in the door, I was greeted by Keith Cook and he instantly took me onto the lot and showed me two cars that he felt fit my budget and goals. We took one for a test drive and he answered every question I had. Once we got back, he walked me into Steve Michael's office. Steve was extremely courteous, professional, and worked out a way to get us the car we liked within our budget. I was blown away by the professionalism, courtesy, and also how quick the process unfolded. I walked into Adams at 3:30pm. By 4:45pm, I was riding home in my new 2005 Buick Lacrosse. I would recommend anyone that's even considering possibly buying a car to head out to Adams Jeep. You absolutely won't be disappointed. Keith and Steve are two class people, models of professionalism. I will never buy a car again without consulting with Adams Jeep.

judyyvonne

May 3, 2014

If I had the money I would immediately purchase another new Jeep due to the outstanding treatment by Tom Stiles. My husband and I were pleased with all aspects of the purchase process from the welcome greeting to the final drive off the lot. We thank you for the kindness and courtesy extended to us. When I win the Lottery I'll stop by and buy 2 or 3 more vehicles.Judy and John Scotten

fireman911md

Apr 25, 2014

Rich and company helped us acquire a new 2014 Jeep Cherokee Latitude. They worked in depth with us to get us to the price we wanted for our new vehicle. Highly recommend Adams!

kozzea

Apr 25, 2014

Keith Cook worked with me over the phone to work out all the numbers in advance so that when I arrived the Jeep GC Limited was clean and ready to go! The numbers we agreed on were firm and fair and the dealer didnt try to play games with the numbers. Overall I felt vary comfortable through the whole process. Keith was incredibly knowledgeable with the Jeep and the electronics inside and out. He took time to point out things I would not have thought to ask about. At no time did I feel pressured by sales tactics. Mike the finance guy was vary straight forward and honest. I have many bad experiences in the past with other dealers and dealing with the team at Adams Jeep was a nice change of pace. Couldn't be happier! So a big thank you to the guys at Adams Jeep.

beckymama84

Apr 24, 2014

I recently opened an in-home daycare, so I needed to trade in for a larger vehicle. Thomas found me an absolutely AWESOME minivan -- let me just say that I am generally not a minivan person, but this thing is everything I needed and so, SO much more. I had never even heard of some of the features it has! Not only did I get an even better vehicle than I had hoped for, but Thomas was able to get the price right where I needed it to be. He was super-friendly and very knowledgeable about the van, which I found impressive since minivans are not exactly a Jeep dealership's forte. I found out later that he had researched that particular vehicle extensively before I arrived, so he would be able to tell me everything I needed to know about it. Even though my car wasn't a Jeep or anything close to what the dealership usually sells, you would never have known it. I have never had such a pleasant car-buying experience before; I had been putting this trade off for a while actually, because I just didn't want to deal with the hassle that I have experienced in the past. Not here! I absolutely recommend Thomas Stiles to anyone thinking about a new/used car.

Kak2964

Apr 24, 2014

Corey was a true sales professional. His product knowledge was excellent and he was also very passionate about it. He listened, earned my trust and provided excellent follow-up. Excellent experience.

RSmithRN

Apr 23, 2014

I had an excellent experience at Adams Jeep and highly recommend them! I bought my first jeep wrangler a few weeks ago and could not have been happier with the service I got. Mike was very helpful and patient. Excellent customer service!

Anne and Rob Neri

Apr 22, 2014

This was the best car buying experience ever! We highly recommend buying your vehicle at this dealership with Keith Cook. He made the process very simple!

Busteraqua

Apr 21, 2014

Keith Cook was awesome. I would definitely recommend him and Adams Jeep to anyone looking to buy a Jeep. Keith's knowledge of the product is second to none and he was the consummate professional. The entire buying experience was quick and seamless and the entire staff was friendly, professional, and efficient. I would highly recommend this dealership. Best buying experience of any car dealer I have bought from.

Summer

Apr 21, 2014

My overall experience at Adams was a great one, from the time I stepped on the lot to leaving that night with my new Jeep. Keith and Steve made the experience as easy as possible and I never once felt haggled or pushed. Keith was very knowledgeable in all the makes and models and helped me in choosing my new Wrangler. He was very helpful and knows his Jeep info. I'd highly recommend Adams Jeep to any one!

Jonathan S.

Apr 20, 2014

I was looking for a very specific limited edition Wrangler package with minimal options. No dealers within an hour radius had one except Adam's. I emailed 10 dealers about locating or ordering one and they either called my phone, which I stated I DIDN'T want, or they insisted they can't help me if I don't call them or come to the dealership. Whatever that means. Keith Cook responded to my email and we settled on price and he gave me an out-the-door number to give the bank. Once I got the check, it was a very quick process and Keith spent more time showing me how to lower the top than we spent doing paperwork. My wife is already eyeing her next vehicle and we will definitely be going to Adam's!

JonathanShipp

Apr 20, 2014

I was searching for a Jeep Wrangler Willys Wheeler with specific options. I emailed 10 dealers within a one hour radius stating exactly what I wanted and that I didn't want to talk on the phone. A couple automatically eliminated themselves by calling, and the others insisted that I come in, even though they hadn't located the vehicle I wanted. I found one on Adam's Jeep website and emailed Keith with what I wanted to spend. We were able to agree on a price before ever picking up the phone. Very straight forward deal and it was great. I didn't want to be driving back and forth between the dealership because I live over an hour away. Once I had the check in hand, we were at the dealership less than an hour doing to paperwork before I drove away. Most of that time was Keith showing me how to take the top down and syncing my phone to the Bluetooth Uconnect system. Great experience and I'd recommend them to anyone looking for a Jeep even if it means travelling.

SHodgson

Apr 20, 2014

My overall experience at Adams was a great one, from the time I stepped on the lot to leaving that night with my new car. Keith and Steve made the experience as easy as possible and I never once felt haggled or pushed. Keith was very knowledgeable in all the makes and models and helped me in choosing my new Wrangler. He was very helpful and knows his Jeep info. I'd highly recommend Adams Jeep to any one!

Dgraybeal

Apr 15, 2014

Great buying experience, Keith Cook was great to deal with. For some reason this site won't let me give 5 stars for the buying process, but it was excellent! I give five stars for everything! Extremely happy with my new jeep

Dan Graybeal

Apr 15, 2014

Great experience at Adams Jeep, Keith Cook went above and beyond to make sure I got the deal I wanted even when it looked like it couldn't happen!

CGreen24

Apr 14, 2014

I would give Tom Stokes 6 stars! He was very helpful, resourceful, and professional. I would definitely refer anyone to Tom! Thank you for the opportunity!

alwilmoth

Apr 12, 2014

Dealing with Adam's made my first Jeep buying experience easy. Keith Cook is very knowledgeable about the vehicles. I would highly recommend dealing with the Adam's group to anyone!

Tanya :)

Apr 11, 2014

Adams Jeep is THE place to shop for new and used Jeeps and accessories! The sales staff were very knowledgeable on all makes and models available but we elected to drag Keith out in the snow with us to check out their massive selection of Grand Cherokees. There were so many to choose from! Laredos, Limiteds, Overlands, Summits...even an SRT! We had to choice of several different colors and options, even the ability to order a custom one if we didn't like any of the models available on the lot. Ultimately, we settled on a fully loaded 2014 Grand Cherokee Eco-Diesel and we COULD NOT BE HAPPIER. Keith even sat with us after we purchased to demonstrate all of the features and make sure we were acclimated with our new Jeep. The entire buying process was quick and easy. We will never shop anywhere else. :)

alwilmoth

Apr 11, 2014

Working with Keith made buying my first Jeep an easy and fun experience. He was very helpful and knowledgeable about the vehicle. I would definitely recommend anyone to buy from Adam's. I am very happy with my decision to deal with them!

tlc829

Apr 11, 2014

Adams Jeep is THE place to shop for new and used Jeeps and accessories! The sales staff were very knowledgeable on all makes and models available but we elected to drag Keith out in the snow with us to check out their massive selection of Grand Cherokees. There were so many to choose from! Laredos, Limiteds, Overlands, Summits...even an SRT! We had to choice of several different colors and options, even the ability to order a custom one if we didn't like any of the models available on the lot. Ultimately, we settled on a fully loaded 2014 Grand Cherokee Eco-Diesel and we COULD NOT BE HAPPIER. Keith even sat with us after we purchased to demonstrate all of the features and make sure we were acclimated with our new Jeep. The entire buying process was quick and easy. We will never shop anywhere else. :)

sanashley

Apr 10, 2014

Today I became the proud owner of a 2014 Patriot Latitude. Over the last few months I have researched the type of car I wanted, and have discussed the dealership I wanted. I hit a homerun with Adams Jeep and Keith Cook. Keith went out of his way to find and have on the lot my dream car by the end of the day. He was patient and courteous explaining all the features on my new car as my older car had NO bells and whistles. Thank you to Keith and Adams Jeep for a great experience.

sanashley

Apr 9, 2014

My husband and I have been discussing and looking for the Patriot we wanted. I knew exactly what features and color I wanted. Unfortunately, the Patriot was not at Adams at that time. Keith found my dream Patriot and had it on the lot and ready for me to purchase by the end of the day. Keith was patient and courteous answering even the simplest questions. He made sure I was happy with my new vehicle and was patient when sharing all the wonderful features. Adams Jeep made sure I got the best deal I could get. I am thrilled with my new vehicle. Thank you so much.

adambertsch

Apr 8, 2014

No pressure to buy, hassle free. What I was told was actually the way it was. No lies, No hidden agendas, no bait and switch unlike most dealers. I am writing this review to let others know of my great experience in dealing with Adam's Jeep. I am very much enjoying my new Jeep Grand Cherokee. Thanks Jerry!

cwienckowski

Apr 5, 2014

This Jeep marks the 31st vehicle I have purchased in my lifetime. Nine of those have been Jeeps purchased from Ron Adams. That doesn't include numerous Jeeps purchased for spouse and son. I was treated exceptionally well, from my first conversation with Ron Adams until I picked up the Cherokee yesterday. I will, and have, recommended Adams Jeep to anyone who will listen.

joshuaj0214

Mar 27, 2014

I just bought a beautiful F150 from the guys and it was the smoothest transaction I've ever had at a car dealer! I live almost 50 miles from Adams and I contacted Keith thru autotrader.com and he got back to me very fast. I filled out the online credit app and he had everything worked up buy the time I got there and we signed the deal! I couldn't be happier with the truck or the service I received from all the guys!

hook6

Mar 14, 2014

Keith Cook and Steve Michaels did an excellent job of working within my budget, matching my criteria for a car purchase and exceeding my expectations for level of customer service. They made my trade in and vehicle purchase painless and easy. I would definitely purchase from them again in the future and recommend Adams Jeep to others.

plm1

Mar 12, 2014

I met Chuck at the Auto Show and he put me in touch with Crystal. She asked the parameters of my vehicle choice and found the vehicle within a few days. I told them I would make an appointment to see the vehicle as soon as possible but might be several weeks. She did not bother me and when I made the appointment, and saw the vehicle, I purchased it. I am giving a top rating as they responded to my needs and honored my request not to be contacted, that I would contact them. I appreciated that very much. No hard sell, just listening and finding the vehicle on the first try.

rwaddell

Mar 8, 2014

Went to Adams last weekend. Met Mark out on the parking lot, and test drove a few Wranglers. Mark told me he was new there, but he was very helpful and helped me through the whole process. Never felt like I was at one of the other car dealerships where they were pushy. After a long process of finding the one I wanted, then going through the financing, I was finally driving home in the Jeep I always wanted. If you want a Wrangler, then you need not go any other place but here. I had planned on going to multiple dealerships that day, but once I was at Adams, I realized there was no need to go any place else. 5 stars for this place!!

firemanjlowe

Mar 5, 2014

Tom was great, I saw this Jeep on the Internet and wanted it. The Wife called Monday and worked Numbers Went to look that evening and drove home an awesome 2011 Jeep Wrangler Unlimited. I love it and it is so much fun to drive I feel like a kid again. Thank you again Tom and If you are looking for a Jeep go to Adams they are top notch..

hoyabigdawg

Feb 28, 2014

Rich did a phenomenal job answering my questions, accommodating my schedule to do a test drive and working to match the rate I received from my bank so I could take my Jeep home the next day. He was very friendly and helpful, making sure everything was ready on my Jeep before pick up. His knowledge on Jeeps and all the modifications that can be done was extensive. I've already recommended him to several friends looking to purchase Jeeps in the near future.

metsfan

Feb 26, 2014

This was the second jeep that we purchased from Keith Cook. He takes his time explaining the new electronics of the car. He also answers all questioned asked.

maceta

Feb 26, 2014

Keith Cook is very knowledgeable, he truly knows his stuff. This is the second car webought from him. We have not been disappointed. He took his time showing us how to operate the new electronics on the car. Answered all our questions.

NewJeepOwner

Feb 25, 2014

Buying a car is one of my least favorite activities and Keith Cook made it absolutely painless. We have purchased many cars throughout the years and this by far was the best experience ever. Keith's knowledge of vehicles is outstanding, all questions and concerned were answered efficiently. Not sure of what we wanted in a vehicle, Keith spent time explaining the different models and we believe with his help we have found the perfect fit. The finance team is amazing, quotes given us were exact at the signing. I would recommend Adams to anyone looking for a vehicle.

harford county family

Feb 24, 2014

We had been car searching for quite a while. And other dealerships had given us the run around, and didn't want to work with us. I inquired about a vehicle online, I almost immediately got a response. I am so very pleased with all the communication between Kevin and myself. I really felt like he wanted my business, and that he wanted to make the deal work for us and him. Thanks for making car buying seem so easy!!!

JkMarsh6113

Feb 24, 2014

My wife and I had a great experience at Adams Jeep. The staff was friendly and helped us find the exact vehicle we wanted. We have told all of our friends about them. We give Adams Jeep an A+ for their rating. Thanks to them we are driving our dream Jeep.

Ruby2014

Feb 24, 2014

I am proud to say I am a NEW member of the Jeep family! Adams welcomed me with open arms! Keith Cook took the time to explain all the features of each vehicle I looked (both beneficial and not). He was helpful in pointing out what would benefit my lifestyle, instead of selling me something just to make money like most dealers. Everyone was extremely friendly, and patient with my 4 year old who was present. I cannot say enough good things about this business. If you are looking for a great price, great service, fantastic people to work with- ADAMS is the place for you !

Ron Baker

Feb 20, 2014

Dealing with Adams Jeep was an excellent experience. I had been test driving and negotiating with other dealers in MD from Silver Spring to Frederick. Those dealers were unresponsive and unwilling to negotiate. I contacted Keith about a Grand Cherokee on his lot. He was responsive and answered all of my questions and knowing that I would be driving 2 hours to see the vehicle, we negotiated price to make sure I wasnt wasting my time driving up. We came to an agreement, I drove up and checked the vehicle out. I drove away in the vehicle less than an hour later. Great car, great price, great customer service. Keith is extremely knowledgable and a pleasure to deal with.

jason123412

Feb 20, 2014

Dealing with Adams Jeep was an excellent experience. I had been test driving and negotiating with other dealers in MD from Silver Spring to Frederick. Those dealers were unresponsive and unwilling to negotiate. I contacted Keith about a Grand Cherokee on his lot. He was responsive and answered all of my questions and knowing that I would be driving 2 hours to see the vehicle, we negotiated price to make sure I wasnt wasting my time driving up. We came to an agreement, I drove up and checked the vehicle out. I drove away in the vehicle less than an hour later. Great car, great price, great customer service. Keith is extremely knowledgable and a pleasure to deal with.

joelmey

Feb 20, 2014

Just purchased a new Wrangler from Adams Jeep and the experience was awesome. They did not have the vehicle I was looking for on the lot so Rich pulled it in the next day. Well worth the trip from Newark.

arocker

Feb 16, 2014

I've been a long time customer of Adam's and have always had great experiences, however this time was different because I was looking to purchase my first new vehicle. Keith and John looked all over their lot and found exactly what I was looking for. I was extremely nervous, but with their great personalities and patience I felt comfortable. I will always recommend friends, family, and clients to Adam's Jeeps' Keith Cook and John Loucks for sales and service.

arocker89

Feb 16, 2014

I have been a long time customer of Adam's Jeep, but this experience was different because I was looking for my first new vehicle. John, Keith, and Wayne looked all over their lot and found exactly what I was looking for. This team went above and beyond to help me find a perfect fit for my first brand new car and I am very happy. This experience only strengthened my loyalty to Adam's Jeep and I would 100% recommend any friends, family, and clients to them for sales or service.

Shawn7778

Feb 16, 2014

Greatest experience at a dealership EVER. In and out with new customized Jeep Wrangler Unlimited in under TWO HOURS!! Great customer service! Crystal was great to work with in person after Keith started us off online!! Chuck answered my service and warranty questions with a smile! I will be recommending ADAMS JEEP to everyone who gawks at the Jeep!! EXPERIENCE WAS WORTH THE FOUR HOUR TRIP THERE!!

BLambert2066

Feb 11, 2014

He did an awesome job working with me and explaining the new car to me. Would highly recommend going to Keith if your looking to buy a Jeep!

danaleachmd

Feb 11, 2014

Corey was very helpful in our car search, and very patient as we couldn't agree on color! He worked with us and made our entire experience painless!

cwkurtz

Feb 9, 2014

I had an older truck to move and wanted to try and sell it instead of trading it in. They allowed me time to do the trade-in in case I wasn't able to sell the truck which was great. Turned out that I was able to sell the truck!

John

Feb 7, 2014

Amazing Internet Sales! Keith brought my Jeep to me, over an hour away, with all the paperwork! Most pleasurable vehicle buying experience ever, hands down! I didnt have 2 hours invested in getting my new vehicle. No sitting around in a dealership for 3-5 hours trying to work out a deal. I have tried to do deals with NUMEROUS internet sales staff at other dealerships in the past and it is always the same, ohhh come in and we can talk. If I wanted to come in,,, I would not be trying to deal with the internet sales staff! Well this dealership and Keith Cook are different, they were exactly what an internet sales department should be. I will buy here again. Give this dealership a chance, I am sure you will be pleased as well.

JeepnMaryland

Feb 7, 2014

Amazing Internet Sales! Keith brought my Jeep to me, over an hour away, with all the paperwork! Most pleasurable vehicle buying experience ever, hands down!

7rumrunner2

Feb 5, 2014

I have been considering the purchase of a Wrangler Unlimited for quite some time and everyone who knew told me that Adams was the place to go. I stopped by on my way back to Delaware from Maryland to see what all the fuss was about and the reviews were right. If you want a Jeep, particularly a Wrangler, there is no reason to go anyplace else. Although my intention was to just look and postpone my purchase until later in the month, my salesman Tom Stiles made it impossible to drive away Jeepless. He spent a ridiculous amount of time with me and my wife, answering our many and often redundant questions very patiently. He never rushed us, told us what options made sense for our purposes, and remarkably even steered us away from more expensive options that weren't what we needed. It was a very low pressure environment and the dealership has a very small town, local community feel. The financing came back lower than we anticipated and we were in and out of the office in 20 minutes. I drove away with a 2012 Wrangler Unlimited with a sharp lift, wheel and tire package in the color I've wanted since i was a kid. I'd go back to Adams and ask for Tom without question.

emoxymoose

Feb 1, 2014

All the employees at this dealership are wonderful, I only came in to do a test drive but they gave me such an excellent price that I bought it that day. Everyone was very friendly and accommodating and I really felt that they went above and beyond to get me the best service from the time I walked into the door until I left. Cory even entertained my 2 year old while I waited for the financing and the actual paperwork to go through. It was by far the least painless car buying experience I've ever had. They were highly recommended to me by people in the area, and I'd recommend this dealership to anyone buying a Jeep. Thanks so much for everything.

micmoore

Jan 29, 2014

Great experience at Adams Jeep. Did a lot of research before I bought my Jeep Wrangler and I selected Adams Jeep because they build some amazing custom jeeps. Came all the way from New Jersey. Keith Cook is very knowledgeable and is a no pressure sales person. Just picked up the jeep a few weeks ago and it is amazing. Drove off the lot a happy owner of a custom built AEV jeep and it is bad xxx!

firsttimejeepowner

Jan 10, 2014

I had an amazing erperience at Adams Jeep thanks to Keith Cook. He came in on his day off to help me look at Jeeps. I was so thankful because my work schedule is crazy and he went around that. I have never owned a Jeep before and he went into detail about everything the Jeep had to offer and made sure I knew how to work all of the features. I will be recommending him to anyone who wants to buy a jeep.

firsttimejeepowner

Jan 10, 2014

This is the second time I have bought a car from Adams Jeep and it is always a great experience. I am a first time Jeep owner and Keith Cook went above and beyond teaching me how to use everything the vehicle had to offer. He made me feel so comfortable with everything from the test drive to the pricing. When reccommending Adams Jeep to people I always tell them to go to Keith Cook for their purchases. I trusted him to the fullest and knew he was not trying to nickle and dime me, but he was giving me the best price possible! I could not be any happier with my Jeep and the fantasitc service!

kennethlanning

Jan 7, 2014

Did a great job; even came in on his day off to complete the sale. Great attitude, friendly service, great job on giving a haggle-free price.

rv103rv103

Dec 29, 2013

everyone was very nice,tom stiles when out of his way to help us.we will dif.come back and send others to adams and tom.

Wats1414

Dec 27, 2013

I was searching for a new Jeep online and found one here at Adams jeep. I requested an email quote and made contact with Keith. This was by far the easiest purchase I have ever made when purchasing a Jeep. Quick and easy and he took care of everything. Definitely will be heading back for my next Jeep to Adams Jeep. Highly recommend them.

Wats1414

Dec 26, 2013

Keith took care of everything that I asked. No price hassling or go back and forth. Gave me what I wanted for my trade. The truck was in perfect condition when I picked it up the detail shop did a great job and Keith fully explained all details of the jeep.

Rwatson30

Dec 23, 2013

Best and most enjoyable car buying experience since first car purchase.Made the contact with Keith Cook based on recommendation from a prior satisfied customer.Deal made through Internet. Exchange of information was accurate ,timely, to the point.Experience in person to complete the deal was just as pleasant. Vehicle was exactly equipped and matched pictures on the internet.Detail shop did a great job of preparing car. Paperwork took less that 30 minutes to complete and was exactly as e-mails stated.Keith took the time on a busy Friday, to go through all the functions of the jeep to make sure my wife and I understood and could program all the different functions that the vehicle offered.Will without a doubt recommend this dealership and sales rep.Sincerely,Robbi and Jody Watson

Rubicon Fan

Dec 9, 2013

Purchased a new Wrangler Rubicon from Adams Jeep, the staff was very accommodating and aware of my concerns during the entire purchase process. My salesman Keith was professional and knowledgeable on the product. He and the rest of the staff made the buying experience a breeze and painless with minimal time spent waiting during negotiating details of the transaction. I would recommend Adams Jeep of Maryland to anyone looking to purchase a new Jeep. Adams jeep has a abundant inventory of wranglers to suit the needs of any buyer searching for a wrangler to fulfill their desire and application they intend to use it for. If you in the market for a new jeep make the journey over to Adams jeep, you will be pleasantly surprised on the inventory and friendly atmosphere that greets you at the door. Buying a new vehicle does not need to be a daunting task and Adams Jeep will make the buying experience a pleasure and fun experience.

Chris22L

Dec 4, 2013

Overall great experience and would recommend Adams Jeep and Jerry. Gave me a more than fair price on trade in and good deal on new vechile and pleasure to work with.

bovas

Dec 3, 2013

Mike Kates was very helpful during the entire sales process. Kept in touch with me while I was trying to make my mind up whether to buy a used Jeep, or, a new one. Great follow up, very knowledgeable in regards to Jeeps.

Bad4karma2

Dec 2, 2013

I'm 62 and have purchased many 4X4 and other vehicles. Working with Corey became a new level of experience.I've owned 5 jeeps in my life. The buying experience at Adams Jeep was incredible! Corey's attention to detail and his commitmentto my purchase and delivery was something I've never experienced. Doing business with him was not business, it was an adventure he wanted to share about my new Jeep! Just incredible !!!!!

megzlaxin04

Nov 30, 2013

Purchasing my jeeps from Adams was a great experience. They were very straight forward and customer service focused. The overall experience was great. I would highly recommend them.

krcoulbourne

Nov 27, 2013

I contacted Chuck at Adams Jeep in regards to customizing my 2013 JK Unlimited. Not only was he very knowledgeable, he was very friendly to work with. The price was great and the work was performed in two days of my original call (WOW, thats fast)! I have had nothing but a outstanding experience with Adams Jeep and Chuck is first class in my opinion!

JFarrell1

Nov 26, 2013

On Wed., Nov. 20, 2013 my fleet vehicle (2012 Chrysler 200) lost power on I-95N and was towed to Adams Jeep of Maryland. All of the service staff at Adams were courteous and highly professional. Not only did the service team address the problem (needed generator), they replace the part in kind under warranty and checked my brakes and all fluids to make sure this vehicle would be safe for travel. Thank you Adams for an excellent experience and I would highly recommend to anyone. J. FarrellPine Hill, NJ

Mauriceemory

Nov 25, 2013

Tom, Mike, and Jerry are amazing! I have wanted a Jeep since I was a kid and they make it happen! These guys are awesome!

richamurphy

Nov 25, 2013

I drove all the way from Delaware (35 miles) to this dealership in MD. I finally upgraded my 1979 CJ5 to a 2013 JK4D (w/ 3" lift, 35" tires). After shopping at a couple other jeep dealerships in DE, I went to Adam's JEEP of MD based a friends recommendation who had purchased a new customized Jeep in 2012. My friend described Adam's Jeep as the Jeep candy store and he was spot on! Most Jeep owners customize their Jeeps and I was no exception. I had an idea of what I wanted but the other dealerships I visited just had stock jeeps which would need to be sent out to a 3rd party to get suspension lifts. With the amount of accessories you can put on a jeep it can be overwhelming to say the least. Adam's Jeep had a lot full of customized jeeps and they do all the work in house which made me confident in purchasing from Adam's. You can look at catalogs of Jeeps and Mods all day long but nothing replaces kicking the tires and test driving a customized Jeep in person especially all the different 35" tires. Adam's Jeep makes this experience possible. My sales guy was Cory and he is Jeep to the bones in product knowledge and history. He also is experienced in off road jeep excursions and was very helpful in that respect.

tvincenti

Nov 25, 2013

Very friendly people..I gave them a time frame of when I needed to get out of there by and they met that timeframe..Very happy with the overall experience..Rich answered any questions that I had and went over the features of the Jeep.

ajgillo

Nov 24, 2013

Tom was a pleasure to deal with and was willing to negotiate. Tom went out of his way to make us happy with our purchase. We highly recommend Adams Jeep Dealership with your next purchase of a new Jeep. We love our Jeep Rubicon!!!

agillespie

Nov 23, 2013

My husband and I wanted to start looking for a jeep. I did my research on what I wanted in my new car. I happened to be down near Adams so I just stopped in. Wen I went in the door I met Keith. I informed him I am looking for a 3rd car. We don't really need one but with a 17 yr son would help a lot. At this time he took me out to where the 2 door jeeps are. As we walked I told him what I was looking for in the jeep. As we walked up to the 2 door jeeps I saw one that I loved the way it looked in the silver I wanted. He walked over to it and said this has everything you want except for the running boards but they can be added very easy. As I looked over the jeep and I asked questions he pointed out things that you would think are standard in a jeep like air condition. He told me that if I did not buy it from them to make sure that and a few other things were in the jeep. They were all things that I thought would have been. After all my questions were answered we walked in and he gave me the best price he could. At this time I reminded him that I would be going to other dealers for the best price. He told me to call if I had any questions. I did look at 4 other dealers. One wanted to sell me a jeep with less on it for $1000.00 more. The 2nd one I gave my specks to and they never got back to me. I guess they are just selling to many jeeps to care. The 3rd one was just rude. And the 4th one came in at the same price. I chose Adams because they never made me feel like I was being pushed or settling for something I really didn't want. I also liked that they informed me about other things to look for when buying the jeep. I have already told my friend who is looking for a jeep about my experience.

5gillespie

Nov 23, 2013

My husband and I wanted to start looking for a jeep. I did my research on what I wanted in my new car. I happened to be down near Adams so I just stopped in. Wen I went in the door I met Keith. I informed him I am looking for a 3rd car. We don't really need one but with a 17 yr son would help a lot. At this time he took me out to where the 2 door jeeps are. As we walked I told him what I was looking for in the jeep. As we walked up to the 2 door jeeps I saw one that I loved the way it looked in the silver I wanted. He walked over to it and said this has everything you want except for the running boards but they can be added very easy. As I looked over the jeep and I asked questions he pointed out things that you would think are standard in a jeep like air condition. He told me that if I did not buy it from them to make sure that and a few other things were in the jeep. They were all things that I thought would have been. After all my questions were answered we walked in and he gave me the best price he could. At this time I reminded him that I would be going to other dealers for the best price. He told me to call if I had any questions. I did look at 4 other dealers. One wanted to sell me a jeep with less on it for $1000.00 more. The 2nd one I gave my specks to and they never got back to me. I guess they are just selling to many jeeps to care. The 3rd one was just rude. And the 4th one came in at the same price. I chose Adams because they never made me feel like I was being pushed or settling for something I really didn't want. I also liked that they informed me about other things to look for when buying the jeep. I have already told my friend who is looking for a jeep about my experience.

rontemple

Nov 18, 2013

This dealership had plenty of stock to choose from. When i found what i wanted Jerry took great care of me. I would recommend anyone in the are looking for a Jeep to see Jerry first.

dougnelsondkn

Nov 17, 2013

I was in the market for a Jeep Wrangler Unlimited. I found a couple of Jeeps I was interested in at Adams. Crystal and I went back and forth through emails and phone calls until I found the perfect Jeep for me. Crystal was very helpful with the buying process and another sales guy by the name of Mike also helped me. Everyone who helped me through my purchase was friendly and helpful. None of the sales people were pushy and they gave me a great deal!!!!! I would recommend Adams Jeep to anyone

football mom

Nov 16, 2013

They are the absolute best! From sales to service and everyone in between they are professional, friendly and honest. After 12 years I wouldn't go anywhere else.

kateszwec

Nov 16, 2013

Mike made my car buying experience easy and painless. He showed me cars that best fit my needs and helped me narrow my decision down to the perfect one. I love my new car! I will definitely be coming back to see Mike in the future!

Waltleo29

Nov 16, 2013

Wouldn't go anywhere else to by a jeep! Crystal was super nice, helpful and knowledgable. I got exactly what I wanted- and there is nowhere else to get the rock monster!

procellistheman

Nov 15, 2013

Mike helped me find that perfect jeep just for me. Best car buying experience of my entire life. You can be 100% sure that I will be back in the future with guys like Mike on the Adams Jeep Team.

ambitooo

Nov 15, 2013

New jeep owner and made my experience quick and easy. Came to a reasonable agreement with pricing which was handled nicely. I recommend Adams to anyone interested in buying a jeep. I prefer to go nowhere else!

Bluewrangler2011

Nov 15, 2013

These Guys are great. They really know there stuff. Worked with all three of them pricing up things for my jeep. I got quotes for everything parts and installed. and I can't wait to deal with them again

chesapeakefinance

Nov 15, 2013

The buying experience went smoother than any purchase I've made in the past 40 years. Mike Kates and the entire management staff went above and beyond to satisfy all of my needs.

Crushmoab12

Nov 15, 2013

I didn't think I had a chance at buying the Jeep I had wanted since I was a kid but Corey made it happen! The price was amazing! Somehow, the whole team worked to take my upside down trade in, work finance magic, and put me in the Jeep I've always dreamed of. Since then, I have participated in dealer sponsored rides that are always a blast and keep upgrading my Wrangler with top quality parts and service! No better Jeep dealer on the East Coast, in my opinion!

gameinhardt

Nov 15, 2013

I went int to look at buying a used truck for my husband and ended up buying 2 cars that night! We had a great experience and Mike Kates was AMAZING to work with. He understood what we were looking for and was able to match us up with what would work for each one of us, as well as our budget. I would HIGHLY recommend Adams Jeep to anyone looking for a new or used car and would suggest working with Mike!

kathieking

Nov 15, 2013

My overall experience purchasing my first 4-door jeep was a fantastic one. The service was very customer focused, friendly, and attentive. The best part was being able to test drive all the various available jeeps so I could make an educated decision. I have been very happy with my jeep. Follow up to service is also were mention. My jeep salesman, Corey Giffing, did a splendid job ensuring that we received what we were looking for. When I talk jeep with other jeep folks near my home, I find that others have had the same or similar experience with Corey as their salesman.

MorganGermack

Nov 15, 2013

I have had one of my best experiences at Adams Jeep. Very easy to work with. Everyone was very friendly and also very courteous. Will return again.

TrailHawk5384

Nov 14, 2013

Great buying experience, helpful and friendly staff. Prices were great and had a large selection of vehicles to choose from. Would highly recommend and plan to return for future purchases!

JeepGirl9248

Nov 14, 2013

Tom was awesome!! He was extremely patient with me! He took all my ridiculously low offers back to the manager and somehow got them accepted!

ofcgump

Nov 14, 2013

Great buying experience, helpful and friendly staff. Prices were great and had a large selection of vehicles to choose from. Would highly recommend and plan to return for future purchases!

Isabelle E. Marshall

Nov 13, 2013

My purchase of a 2014 Cherokee Sport on Monday, Nov. 11th, was handled well by Keith Cook. He was very helpful in explaining my options in the Cherokee models, assisting me in making a final decision, and then in preparing and presenting the financial information necessary. I have been a customer of Adams Jeep since 2003 when I purchased a Jeep Liberty there. It has been serviced regularly by the Adams Service Department who have kept it in good condition through 160,000 miles. . Everyone in the business has been friendly, helpful, and available to answer questions and provide needed service. John and Danny call me by name, they explain any and all services required and/or completed, and handle my requests with courtesy. The office staff are courteous and friendly when handling phone calls and in face-to-face contact. All of the above were deciding factors when I shopped for a 2014 car. I had no intentions of shopping other dealers. Isabelle E. Marshall

Paul L

Nov 13, 2013

I just recently purchased an Unlimited Jeep Wrangler from Adams Jeep of Maryland and cannot express how great of an experience it was. Wayne, Ron and Keith were all more than accommodating to great me into the Jeep family. ADAMS JEEP EXTREME customized my Sahara and did a fantastic job. If you are looking to buy a custom Jeep I wouldn't go to another dealership. Thanks!

Brandon and Kathryn

Nov 12, 2013

We had an awesome experience at Adams when recently purchasing our new jeep. Our salesperson, Keith, was extremely knowledgeable when it came to explaining the different features that each model offered. Most importantly, he listened to what we said we wanted, and did not push us to look at more expensive models. We got a fair trade in price for our trade in, and a great interest rate. I would not hesitate to buy another jeep from them in the future.

bkgregg

Nov 12, 2013

My husband and I drove from Delaware to Adams because we heard this dealership was extremely easy to work with. We found this to be very true. Keith is extremely knowledgeable and was able to answer all of our questions, as well as offer us information we hadn't even thought to ask. It is obvious he has a passion for jeeps. Keith listened to what we wanted in a jeep, and didn't try to sell us something that was more than what we wanted. Once a price for the jeep was established, we were more than pleased with the trade in value they offered us, as well as the interest rate. Never once did they ask us how much we wanted to spend per month, which is a common trap people can fall into when trying to buy a vehicle.All in all, it was a great experience, and we would definitely buy another jeep from them in the future!Brandon and Kathryn Gregg

Josh

Nov 5, 2013

This was my first time buying a new vehicle and Keith made the experience great. I factory order my new Jeep Wrangler and chose the options I wanted as well as the honest opinions from my sales representative, Keith. I was never pressured into anything and the overall experience was great. My Jeep arrived with all of my expectations met.

AndrewChudy

Nov 5, 2013

My purchase experience was quick, and painless, with zero pressure to make a decision. They were very well informed with Jeeps made for a purpose, and helped me with every aspect of the purchase.

eman123

Nov 5, 2013

Sales process was fast and efficient. Vehicle was built to exact specifications. Friendly staff. Very easy to do business with. I would highly recommend to family and friends.

JoshBard

Nov 5, 2013

This was my first time buying a new vehicle and Keith made the experience great. I factory order my new Jeep Wrangler and chose the options I wanted as well as the honest opinions from my sales representative, Keith. I was never pressured into anything and the overall experience was great. My Jeep arrived with all of my expectations met.

dontwanttologin

Nov 3, 2013

I set up my appointment with Keith prior to returning from a 6 month assignment in Pearl Harbor. I didn't have a car at the time and Keith was able to get me in and out in just a few hours in the Wrangler that I wanted. Keith came in on his day off to help me out and his service was above and beyond. He also drove me to take my rental car back which he didn't have to do. I really appreciated the ease of the process and the great rate I got.

zadra

Oct 30, 2013

my self and my daughter dealt with tom stiles and in the beginning we were not in the immediate need to purchase. tom took us out onto your used lot and showed me a vehicle that I took interest in. toms courteous service kept me involved in looking at the vehicle. considering that I already had a jeep that I liked and no car payments it was difficult for me to take on car payments again but because of toms friendly nature non pressure approach he kept me involved with a vehicle I really liked. and after dealing with the sales managers and tom making a fantastic deal I could not say no. their friendly nature and non pressure approach is something I wish all car dealerships would model their process after. this is the second vehicle I have purchased from Adams and again the best experienced. zadra griffin

Gary W Steen

Oct 27, 2013

They were willing to deal and gave me more than fair money for my trade

gselk1483

Oct 27, 2013

All the numbers had to work out. They did and we made a deal. I got what I wanted in a Jeep and a little bit more.

9FJ

Oct 20, 2013

I took an early Saturday morning drive to just browse the lot & check out my options. But when I arrived, the selection was AMAZING!! & Keith was kind, helpful & VERY informative. NOT your usual stuffy/aggressive salesman! He helped make it fun & helped me get in my NEW 2014 Wrangler Sport!!! I've already told ALL my Jeep buddies about Adams Jeep! & there's NO question....when I buy another...Adams Jeep is where I'm going!!!!! THANK U ALL at Adams Jeep!!!!!

cmsgtdino

Oct 15, 2013

Everyone at the shop was great, but Tom Stiles proved to be an outstanding salesman. I have been a Jeep owner for years and I was just stopping by to "check out" the new models with no real intention of purchasing but Tom changed my mind. Tom took the time to really talk about the evolution and features of the new JK Unlimited. He was very knowledgeable about the product and provided quick responses to my questions. After an extensive test drive I was sold. The purchase process was quick and smooth. Could not be happier, great vehicle from a great shop.

firetruckevd

Oct 14, 2013

Today I purchased my 3rd JKU from Adam's and I must say working with Mike Gardner was my best experience yet. He made this an enjoyable experience as well as quick and painless!

ajpayton

Oct 13, 2013

I would like to express my utmost satisfaction with Adam's Jeep Maryland. I walked into the dealership and spoke with one of the sales persons, Cory Giffing, I explained my intentions and target price for the vehicle I wanted to purchase, a jeep Grand Cherokee. He was very understanding as well as respectful and began to researched the Adam's inventory. Cory kept in constant contact with me via mobile text and phone calls for the next few days to find out exactly how I felt about different vehicle options and if the vehicle he found was suited to my goal. He notified me of the vehicle they had on the lot, I went for a test drive and we continued to talk. I expressed some concerns about the vehicle and Adam's did a great job to satisfy me. I would like to thank Both Cory and Wayne they were both great!!! I really appreciated the fact that Wayne, (sales manager), was so military friendly and bent over backwards to give me a really great deal. I could not find that price anywhere else..... and I looked. Cory was great. He always kept in contact with me to let me know what was going on and he even dropped the vehicle off in Delaware where I live. In summery.... Adams did a great job and I would recommend them to anyone. GREAT PRICE AND WILLING TO WORK FOR YOUR NEEDS! Thanks guys. I appreciate everything you did for me. SFC PaytonUS ARMY

chief8101

Oct 9, 2013

I drove six hours to buy a new Jeep Wrangler from Adams Jeep in Aberdeen, Maryland. Why would I drive that far? Because I got a great deal, they were friendly to work with, and because Keith Cook went out of his way to make my buying experience painless. After suffering a week of terrible dealer experiences in Ohio and Pennsylvania, I found Adams Jeep on the Internet and gave Keith a call. He put together a great deal that included a trade and send me a price quote the same day. I wanted a lifted Jeep with oversize tires and I honestly don't have time to do that work myself. Keith sold me a great Jeep with the features I wanted including a lift kit and 32" tires. The pricing on the Jeep and the modification package was very fair and I am really happy with how the Jeep rides and handles, as well as with how it looks. I will recommend Adams to all my friends and my next Jeep will come from Adams too. No matter where you live, buy your Jeep from Adams. You won't regret it!

slvrlightning00

Oct 4, 2013

Easiest car buying experience I've had. Corey was very helpful and personable. I got the vehicle I wanted with the monthly payments I needed to keep it at, hassle free. I recommend this dealership to anyone and will probably return for my next purchase. Thanks Corey!

ashlynb

Oct 3, 2013

Keith was very knowledgeable about the used vehicle, and, along with Steve, was very helpful in the process of purchasing it. We will be bringing the truck back for some new/bigger tires in the near future!

ashlynb

Oct 3, 2013

Keith was very knowledgeable about the used vehicle, and, along with Steve, was very helpful in the process of purchasing it. We will be bringing the truck back for some new/bigger tires in the near future!

Rainman1x

Oct 1, 2013

I was looking for a new built up Wrangler JK and found Adams Jeep of Maryland on the web. I liked their website so I gave them a call. Spoke to Corey Giffing. He sounded knowledgeable and genuine on the phone so I decided to take the 3 hour drive from NJ to meet with him. The shop looked good and Corey was great to deal with. He knows the product well and has a "no pressure" attitude which I liked. They found the Jeep I wanted so I placed an order and confirmed the aftermarket accessories over the next few days over the phone. Corey had some great suggestions. Spoke with Chuck Racine for details on the build. Two weeks later it was time to pick up the vehicle.......well..I couldn't have been happier when I saw my Jeep outside the showroom entrance! It looked way better than I had imagined!! Corey told me over the phone it looked real good.....but this thing looked really bad-a**! Lifted, tires & wheels, bumpers, lights.....all awesome! Spent some time going over the Jeep with Chuck and Corey. Drove it home.....what a sweet ride! Chuck did an amazing job with the build! Its been turning heads on the road ever since! And I know its going to perform when I take it off road. I would definitely recommend these guys when youre in the market for a Jeep! Great team to work with!!Thanks guys!Anthony L. from NJ

Kkdelcorro

Sep 23, 2013

After visiting 3 other dealerships we decided on our Jeep from Adams! Hands down the most experienced and knowlegable about jeeps! We changed our plans and ended up saving money in the process of making a more accurate choice in our new Wrangler!

Laura

Sep 22, 2013

I bought my first Jeep Wrangler from Adams Jeep and I am in love with it! My salesman, Mike, knew all about Wranglers and helped me make my choice. Everyone at Adams Jeep was extremely friendly and I will be going back whenever I need to service my Jeep.

MelissaHarlan

Sep 20, 2013

I was given top dollar for my trade. When there was a problem with the bank, the dealership took full responsibility and paid the difference in the error promptly. Additionally, the factory wiring harness was installed free of charge. Mike was extremely knowledgeable of the full line of Jeep products and how the models differed from year to year. It is rare to find sales professionals who believe so passionately in the brand they are selling. I had such a great experience that I baked cookies for the staff at Adams Jeep; not many people have that kind of car buying experience.

Rob B

Sep 19, 2013

From the first time my wife and I walked on the lot our experience with Adams Jeep was exceptional. We were greeted and given the opportunity to walk the lot without feeling stalked which is common at too many auto dealers. The web site is very user friendly, I contacted Adams via email and was quickly being assisted by Keith Cook who after email and phone communication we made an appointment to test drive a Wrangler. Within minutes we made the decision to purchase the Wrangler we fell in love with the first time we walked the lot! I can honestly say this has been the easiest car purchase i have ever made. Thank you Adams Jeep!

SOX253

Sep 18, 2013

From the first time my wife and I walked on the lot our experience with Adams Jeep was exceptional. We were greeted and given the opportunity to walk the lot without feeling stalked which is common at too many auto dealers. The web site is very user friendly, I contacted Adams via email and was quickly being assisted by Keith Cook who after email and phone communication we made an appointment to test drive a Wrangler. Within minutes we made the decision to purchase the Wrangler we fell in love with the first time we walked the lot! I can honestly say this has been the easiest car purchase i have ever made. Thank you Adams Jeep!

tompoteet

Sep 17, 2013

We have been buying Jeeps from Adams Jeep since 2005. Thus far, my wife and I have bought five Jeeps from Adams and our sons have bought three. Each time the experience is stellar. We are treated with respect and given all of the information available. The deals have been exceptional. Though it helps that I'm a Chrysler Corporation retiree with an employee discount, our trade-in values have been very fair. I have tried other Chrysler/Jeep dealers (three are closer than Adams); and I have often been insulted as to the trade-in values of our vehicles. We take great care of our vehicles and they are all low mileage. Adams Jeep and their management team consistently treat our vehicles and us like they care . . . and I truly believe they do. BTW, John and Danny, in Adams Service Department, are truly the best also.

Tom P.

Sep 17, 2013

My wife and I have been buying Jeeps at Adams Jeep of Maryland since 2005. Since 2005, we have bought three Wranglers and two Grand Cherokees. Our sons have purchased an additional three Wranglers. We have enjoyed the experience each and every time. Keith Cook and Mike Gardner assisted us in our latest purchase. They spent a good amount of time with us, explaining our alternatives, taking us on several test drives with different model lines, giving us multiple quotes on the different models and then, finally, demonstrating all of the features on the vehicle we chose. I particularly like the way Adams Jeep treats us and our trade-ins with respect. We live in Maryland and are close to the Pennsylvania and Delaware borders. There are three Chrysler/Jeep dealers closer to us, and I have visited them on occasion. I have been insulted too many times regarding the trade-in value of our vehicles. Adams sees how well we take care of our vehicles and allows for that in our trade-in estimates. They have been extremely fair with all of our transactions. And . . . Adams Jeep is excellent with their service department. John and Danny are the best.

HJGriffith0415

Sep 14, 2013

Adams Jeep is the best place to purchase a JEEP because not only are they knowledgeable, but their sales tactics are very low key. They allow the customer to walk around and check out the inventory without being pushy or trying to steer you into a JEEP that is out of a certain price range. I first spoke with Mike Gardner on the phone and he answered all my questions and went into detail about certain packages available (connectivity, power doors/windows, etc). Mike gave me his cell # and was very pressure free when I met him in person as well. We were able to check out the JEEP inventory, discuss package options, went into detail about what was now standard as this is our 3rd JEEP owned, but first one in the last 10 years. Test drive went well and Mike answered all my questions about the interior of the car, showed how connectivity package worked, etc. Once we decided this was the JEEP for me, the process of personalizing mine began and went fairly quickly as Mike knew what to ask and never pressured us into spending more money on features we were not interested in. Within minutes, we were told the JEEP we wanted has been located, would arrive next day and we could drive it off lot. I think the hardest part of the whole JEEP buying experience was deciding on the color of the JEEP. Financing was done right away (another Mike) and the process was thorough, quick and painless. In no time at all, we were signing the papers and told we do not have to take care of transferring tags through MVA because it was already done for us. The next day, Mike Gardner called to tell us the JEEP was on its way back to the shop and then called again when it was ready for pick up. We were concerned because of our schedule that we weren't getting there until closer to closing time due to soccer practice for the boys, but he said it was fine. Once we showed up to take the JEEP, Mike synched my phone to the car so I could talk hands-free. Despite being right at closing time, he continued to go through the JEEP features and made sure I was comfortable with everything before I drove off lot. Let's face it, my last car was 12 years old so I tend to think of salesman as pushy and looking for a quick sale, but this was far from the truth with Mike Gardner and honestly, this was the feel I had with the salespeople on the floor the times we went to Adams. The whole office was friendly, down to earth, made conversations with my children and created a friendly, calm atmosphere where I was able to make choices based on my needs and not a pressured salesperson. I highly recommend Adams JEEP and know we will be repeat customers again.

Whitney79

Sep 10, 2013

I bought my 2011 jeep wrangler from Mike Gardner. I recently brought my jeep back to the dealer and Mike showed me a new model while I was there. My experience with him in the past has been nothing short of delightful, so I decided to work with him again. He is extremely personable, professional, and knowledgeable and made shopping with Adams jeep a pleasure for the second time. I would recommend Mike to anyone of my friends and family, he is the best in the business. I love my second jeep and will be back.

vnhodgin

Sep 9, 2013

Always have hated buying cars and especially at pressuring dealerships. Keith Cook really helped me out and made my experience hassle free. Highly Recommend him. He didn't just sell me a car but helped afterwards. Dealership as a whole wants to make sure you have what you need

Vic

Sep 9, 2013

Dealing with Keith Cook from the internet sales department was super easy. Haggle free and quick. Keith cared not about selling me a car but by taking care of what I wanted. Would highly recommend

mike11

Sep 7, 2013

We just purchased an awesome lifted Jeep from Adams and Tom was a major reason why we did. We had a great experience at Adams, thank you to all that helped us. We will send all our friends and family Tom's way.

kpiercy

Sep 3, 2013

FANTASTIC CUSTOMER SERVICE! Mike went out of his way to find the right vehicle for me at a price I could afford. I did not feel rushed or pressured, he explained the history of the vehicle, and made buying a used vehicle not only very comfortable, but fun! Mike is extremely knowledgable of all Jeeps whether new or used. Between Mike and the Financing Team, once I arrived to pick-up my Jeep everything was ready to go and painless. If you are looking to buy a Jeep or just have questions you must go to Adams of Aberdeen and speak with Mike!

yankeesmm2

Sep 2, 2013

We greatly appreciate the relaxed atmosphere and excellent customer service we were given. The dealership even stayed open late for us as we had to go in after we were finished with work and needed the extra time (past closing time) to do test drives and make our decision. They gave us all the deals they could and every person we worked with - starting with Tom - was professional, helpful and not too pushy. This was the second jeep we purchased from Adams Jeep and will continue giving them our business and recommend it to others.

bftlmeadows

Aug 28, 2013

Found the Jeep I wanted on the internet and sent and email to Keith Cook. He returned my mail quickly and was receptive to all my questions and responded immediately with an answer to help me in my decision to purchase a new Jeep. I would be driving at least 4-5 hours in traffic to get to the dealership and would need to have all my questions resolved. Keith gave me enough confidence in him and the dealership to go ahead with the deal. I drove and traffic delayed my arrive time to Adams after normal working hours. Keith waited on my arrival and had all of my paperwork ready to go along with the Jeep. It was a great experience. I have purchased lots of vehicles and I have never purchased on so quickly. It was perfect and I thank Keith for all his help. I would highly recommend this dealership to anyone.

Diane C

Aug 27, 2013

What a wonderful place to deal with. They were by far the most friendly people and very fast. I wasn't in there for 3 or more hours buying a car. Would highly recommend if you are buying a Jeep! A wide selection also!

CorgiCorgiCorgi

Aug 25, 2013

After e-mailing back and forth with Keith Cook, the internet sales manager, he had the Jeep I was interested in with all the options I wanted ready to go and out in front the second I pulled into their lot. There was never any pressure to buy anything, and Keith pointed out the pros and cons of a few other Jeeps I was interested in, eventually convincing me on one that was less expensive than the rest. Pricing was straightforward and he gave me all applicable incentives I qualified for. I did research online and was very happy with the price we settled on in relation to what others were paying for a similar Jeep. Financing was a breeze as well, with quick turnaround on a decision, and a no hassle session signing all the paper work without anyone trying to shove down extra insurance on me. If you need anything Jeep related, make the effort to head to Adams Jeep, it was out of the way for me, but I'm glad I made the trip.

31Trucke

Aug 24, 2013

Recently bought a jeep for my wife and for the arival of our new baby this coming month at adams jeep in churchville. I was more than satisfied with the way i was treated by the staff all around. I especially enjoyed working with my salesman Tom Stiles, between Tom and the managment we were able to fullfil my want and need for a new vehicle. I would return to them without hesitation. They are family owened and operated and made me feel as though i was one of the family. They made it clear that family comes first and they would do everything in there power to get me seated in a vehichle and the held up 100% to there word. I would highly recommend working with the staff in any fashion on purchasing a vehichle.

cbvl44

Aug 24, 2013

After visiting the Adams Jeep website I found a few Wranglers that suited my needs and preferred options. I e-mailed Keith Cook late in the evening and got a response almost first thing in the morning during business hours. He outlined the options available for the Jeeps as well as all possible incentives and discounts I would be eligible for. The Wrangler I had my eye on didn't have the hard top, but Keith said he could make what I wanted work, and I should just come down and see what was available and take a test drive. I initial cynical thought was that this was just the standard line to get people in the door and try to sell them on something they didn't exactly want, and more likely than not I would go down to find a Wrangler that wasn't exactly what I wanted. I'm glad I was wrong!I got there at the agreed time, and to my amazement the Jeep I was initially interested was standing outside, with the hard top put on and ready to go for a test drive. No waiting around looking at inventory, bombarding me with options, etc...Keith knew exactly what I was looking for and had it ready the second I came in.During the test drive Keith explained the interior features of the Jeep but at the same time let me just drive and take in the experience of the vehicle. After we got back he explained the options in more detail now that I wasn't focused on the road, as well as pointing out the pros and cons of the two different Wranglers I was looking at, in the end actually recommending the less expensive of the two.The pricing was straight forward with no surprises, he used the classic four box method, but without any of the shadiness employed by other dealers. After agreeing on a price we discussed financing, and I had approval for the term I wanted in literally no more than five minutes from the moment he started filling out the credit check form. Okay, maybe it was six minutes, in any case: fast.The Jeep was cleaned up (not that it wasn't clean to begin with) and ready to go in no time. All the paper work was signed without issue, no over bearing sales pitch about extra protection and every single possible insurance etc etc..All in all I was in and out in under 90 minutes. Pretty incredible considering previous car buying experiences that made me wait around on everyone else.I can't stress enough that no matter where you are, you should make the trip to Adams Jeep, they really know their stuff and how to get people what they want. You won't be disappointed.

Bweaver76

Aug 21, 2013

I went to Adams with the sole purpose of purchasing a new Jeep Wrangler Unlimited. I knew pretty much exactly what I wanted with the exception of a few options I had questions about. Tom is newer to vehicle sales but worked with me to answer all my questions. If he didn't know he would find the correct answer. I chose several options that the dealer needed to perform after the purchase. I took delivery of the 2013 White Jeep Wrangler Unlimited and then returned it a few days later to have the extra work performed while i was on vaction. At this point I started dealing with Sean in the parts department a little more and he was great to work with as well. Very knowledgable of the Jeep parts and the different available parts. Tom has been sending me update pictures throughout this process to keep me in the loop while I am out of town. This really appreciate him doing this and it shows his commitment to ensuring customer satisfaction.Happy new Jeep owner!!Brandon

dphipps

Aug 18, 2013

I went in for an oil change for my 2011 Jeep Patriot and left with a 2013 Wrangler Rubicon! I'm thrilled and appreciated Rich's knowledge of the jeeps on the lot. He helped me find the right fit for what I wanted and needed. They gave me a fair price for my trade-in and the deal was quick and painless.

jgobble5608

Aug 17, 2013

Mike was a wonderful help during the buying process of my new Jeep. He went out of his way to ensure I was happy and comfortable with my purchase. If you want a new Jeep MIKE is THE EXPERT.

Rap-river

Aug 15, 2013

I drove 3 hours to buy, Jerry was very helpful and professional with no pressure on buyer, Sales manager and finance dept. Also first class. This the number 1 Jeep dealer. I will be sending them business. Thank you! JerryMike

DaveMorganthall

Aug 13, 2013

I made a promise to a friend a long time ago that if I ever decided to buy a new Jeep that it would be from him. Well, the time came for me to purchase my first Jeep that didn't come with rust, flaking off paint, or flat tires, so I knew it was time to go see Mike Gardner. He made it painless, I called him and said "I want a 2 door JK that's RED" and had pictures of a used Jeep and an invoice within 20 minutes....we hadn't even made eye contact! About 24 hours later I placed the order (via phone) by telling Mike to "bring it in!!" and said that I would be in on Wednesday to pick it up. Well, that was Mike's day off. He still came in to make the sale!!From arrival to departure Mike and the team had me on my way home in my Flame Red 2013 JK in under an hour. As a business operator I appreciate the efficiency of the sales team at Adam's immensely!! The total new car buying customer experience at Adam's Jeep of Aberdeen is very much deserving of the title "GREAT"!!

sommer308

Aug 12, 2013

I was in the market for a good, used Jeep Wrangler for summer transportation at a beach house, but was not having much success. A co-worker of mine, and friend of Cory Giffing contacted him for recommendations. Cory not only made several recommendations as to what to look for, but also promised to keep an eye out for a suitable vehicle. In very short order, he contacted me with a vehicle that he felt met my needs. He went to great lengths to show me the vehicle, and was very honest in his appraisal of its suitability and overall condition. Together with knowledgable sales manager John Huth, we were able to come to an agreeable deal, and I had my Jeep! Cory has continued to be a veritable fountain of knowledge regarding aftermarket parts and modifications for my Jeep, and has done so in the most friendly mannner. Adams Jeep of Maryland was very accomodating and fair, and Cory was simply outstanding!

Up North

Aug 10, 2013

I purchased a used vehicle from this dealership and have had nothing but major issues with it. I'm talking about as soon as I took it in for its first routine maintenance there were as kinds of issues. Needed an oil change right out the gates. Transmission fluid was filthy etc. No, I would never recommend any friends, family, or strangers to them!

mspedden

Aug 5, 2013

AMAZING CUSTOMER SERVICES! We did not feel rushed or pressured into buying something we did not want. Mike was very knowledgable and gave a history of the jeep, which was awesome. We will be buying another jeep next year.

JK

Aug 1, 2013

I had a great buying experience and pricing was great. Keith from Adams had the vehicles and options available that I was looking for. He provided a wide range of options and recommendations and was trustworthy, straightforward and honest and I felt like I was dealing with family. He helped me select the right vehicle for me and in my price range. It was the best and quickest experience with any car dealer to date. I was in and out of the finance office in 10 minutes and financing even beat my credit union. I couldn't be happier with my purchase. They did an excellent job of cleaning and detailing my vehicle and Keith even took the time to go over the features, options and electronics package and programmed my phone. I can't say enough good things about this dealership and would highly recommend it to anyone, family or friends.

Tracy G.

Aug 1, 2013

Keith Cook was great. He answered my questions and gave me straight forward advice. He didn't pressure me to buy anything or push a certain car on me. He was willing to work with me to help me find what I wanted. I feel that I will be going back to him the next time I buy a car.

jsreid04

Jul 28, 2013

Just bought a 2013 Jeep Wrangler Unlimited from Adams Jeep. It is, hands down, the best dealership I have been to and I, absolutely, have nothing bad to say about my buying experience. Specifically, I dealt with Mike Gardner and he is very knowledgable, honest, and friendly. He provided a comfortable buying experience and I actually had fun buying a new car. For anyone looking to buy a Jeep or just wanting to find out some information about a vehicle, I definitely recommend Mike Gardner and Adams Jeep.

Deb Gaither

Jul 22, 2013

Purchased car from Adams in 2000 and returned to purchased my next Jeep in 2013. When you get excellent service the first time, why go anywhere else. Love my dealer and love my new Jeep.

drednex

Jul 22, 2013

These guys are great! Very professional and friendly group. They made our jeep buying experience awesome, the guys we worked with were like doing business with family. Will definately return and refer people to them.

shacliff

Jul 18, 2013

Everyone was extremely knowledgable, trustworthy, and friendly. By far, the best car dealership I have ever been to. They didn't act like salesman. Mike Gardner is a Jeep connoisseur and made the entire experience fun.

TapSnap

Jul 7, 2013

Keith was awesome he showed me around and told me everything I wanted to know and more. I first went to another dealer then came to Adams Jeep and the difference in knowledge was huge. I am so happy I went to Adams Jeeps and met with Keith. Been playing with my new jeep all day.

TapSnap

Jul 6, 2013

Keith was awesome he showed me around and told me everything I wanted to know and more. I first went to another dealer then came to Adams Jeep and the difference in knowledge was huge. I am so happy I went to Adams Jeeps and met with Keith. Been playing with my new jeep all day.

Lannshark

Jun 29, 2013

Incredible looking machine, great work. Good people to deal with. Will do business again. Parts store is awesome. Highly recommend seeing them before going anywhere.

Ray

Jun 27, 2013

More enthusiasm and knowledge, less sales pressure made Adams Jeep a better value. Found the sales person Keith Cook, to be professional and well educated on the features, options and process. Overall a good experience.

fishfan614

Jun 24, 2013

Keith was excellent to deal with and took his time with us. He made buying a car easy. I would definitely buy a car from him again.

Tom4Mary

Jun 24, 2013

Adams Jeep was able to find me the make / model / color & options I specifically wanted within one day. I also received the best interest rate compared to other dealerships. I would recommend Adams Jeep to any of my friends / family.

lawehage

Jun 16, 2013

Smooth transaction. I called and explained what I needed to do and Adams did just that! No horror stories that most people have when they buy a new car. Layed back atmosphere(my favorite part of experience, dont ever change!). No pressure and no false promises. I shopped 2 other local dealers hard, and the buying experience was not even close. The kind of experience you call and tell your friend and familys about. An experience like no other! Thanks Adam Family!

Casey

Jun 12, 2013

I bought my 2004 Grand Cherokee at Adams just two days ago. I couldn't be happier, Keith COok was very personable and worked with me to find the best vehicle for me. He talked me through the whole process and made it very stress free. I would recommend Adams to everyone, very good service and very patient.

Aberlax24

Jun 12, 2013

I had a very great experience. Keith Cook explained everything very well to me and made the process very smooth and stress free! I would recommend this dealership to anyone looking for a quality vehicle at a great price! 5 stars!

jimkunkel

Jun 3, 2013

Great dealership with many knowledgable associates in all depts...i would definitely return for my next vehicle and will refer all my friends to Adams

BruceJ

May 31, 2013

Internet Sales Manager, Keith Cook was extremely knowledgeable, very low-pressure (actually no-pressure), very personable and very attentive. I had his full attention and he was genuinely interested in my thoughts and concerns. He answered all my questions and provided me with all the information that I requested. He was able to provide the pro's and the con's for all the decisions I was trying to make. I would definitely recommend Adams Jeep and Keith for anyone interested in a Jeep. Others in the dealership that I had much shorter inter-action with (re: trade-in, financing, etc.) appeared to have a similar attitude. All were most courteous and extremely helpful. After visiting 4 other Jeep dealers, this one truly stands far above the others. My best car purchase experience ever. Time for a 10-Star rating!

Jeep Lover

May 31, 2013

I had a great experience purchasing my new 2014 Jeep Grand Cherokee Limited from Adams Jeep. The entire staff was competent and friendly. No high pressure sales here. Keith Cook, Internet Sales manage, was especially helpful.

rookie549

May 31, 2013

Been buying jeeps from Adams for years. I always get the best service when it comes to having my car service. Get the best price for every one of the new vehicles I buy. The last 4 vehicles I have purchased from Keith Cook and I could not ask for a better salesperson with the knowledge and experience about each model I have bought.

brucejackson

May 30, 2013

Keith was extremely knowledgeable, very low-pressure (actually no-pressure), and very attentive. I had his full attention and he was genuinely interested in my thoughts and concerns. He answered all my questions and provided me with all the information that I requested. He was able to provide the pro's and the con's for all the decisions I was trying to make. I would definitely recommend Adams Jeep and Keith for anyone interested in a Jeep. Others in the dealership that I had much shorter inter-action with (re: trade-in, financing, etc.) appeared to have a similar attitude. All were most courteous and extremely helpful. After visiting 4 other Jeep dealers, this one truly stands far above the others. My best car purchase experience ever.

Yellownissan

May 20, 2013

First time buying a Jeep from here. Had a great selection. Had what I was looking for at the price I wanted. Quick sales process. Great place to buy from and have service done at. Will be back again. Thanks Adams Jeep. 2013 Jeep Wrangler

csoll13

May 14, 2013

I was in the market for a used Jeep Wrangler. I saw an online listing for one I liked, at Adams Jeep of Maryland. I called the dealership, and was greeted by Kieth Cook. We discussed a few details over the phone, then arranged a visit. Upon arriving at the dealership, Kieth introduced himself, and offered me a refreshment. We sat down and started the sales process. I was trading in a vehicle, and that part was smooth. They offered me a great price on the trade in. Kieth then started working on the financing. Kieth and the staff were able to get me a great rate for my loan and explained everything to me as it happened. I was in and out in just over an hour and a half. Great experience with some very honest people at the dealership. If your looking for a Jeep, visit Adams.... They will take care of you.

Yellownissan

May 13, 2013

Emailed Keith Cook told him what I was looking for. Told me to stop by had plenty of New Jeep Wranglers is stock. I stopped in had just what I wanted and the price I wanted too. Quick and easy process. Will buy from here again. 2013 Jeep Wrangler

David

May 12, 2013

I've been searching for a Wrangler for about 2 months now. Adam's Jeep was by far the most knowledgable about the Wranglers. Other people know what the brochure said. These guys know what you want to do with your Jeep once you buy it.

dahannajr

May 12, 2013

I've been searching for a Wrangler for about 2 months now. Adam's Jeep was by far the most knowledgable about the Wranglers. Other people know what the brochure said. These guys know what you want to do with your Jeep once you buy it.

Skip and Kathy

May 6, 2013

Keith Cook, salesman and Wayne Huth, GSM were very professional, courteous, friendly and helpful when we purchased our new Jeep. It was a very pleasant experience working with them. My husband and I usually come home with a headache after dealing with a car salesman. We will be sending family and friends if in the future they want to purchase a vehicle.

kgail102

May 6, 2013

Wayne Huth and Keith Cook were the most friendliness, courteous, knowledgeable salesmen my husband and I have dealt with. We are in our late sixties and every time we bought a new automobile, we would come home with a headache. This was definitely a pleasant experience.

BC

May 2, 2013

Great place to trade in you car for a new car. See Tom Stiles in Sales!

Hornplayer

May 2, 2013

There was no pushing or pressure. They showed me the cars and gave me the price. This is the way to sell me a car. Ask for Tom, although, everyone there was friendly and helpful. Really friendly, not phony car-salesman" friendly.

Docseuse

Apr 30, 2013

Tom Stiles is the go to guy. Ask for him he made the buy very easy

hootabon

Apr 30, 2013

It was great working with Tom! He took care of all our needs and was very knowledgeable! Would buy another from him anytime! Ask for Tom!!!

Xtremecj7

Apr 29, 2013

Purchased a new 2013 Jeep Wrangler Sahara over the weekend and I love the Jeep. The overall feeling at Adams Jeep was laid back and I did not feel pressured at all during my entire purchasing experience. I would recommend Adams to any of my friends for a good deal on a Jeep without pressure tactics I have experienced at other dealerships.Craig a new salesman helped me but it is clear although he was trying very hard to be helpful, he needs more time on the job to increase his knowledge of the dealerships inventory and vehicle options. After test driving a 4 door Sahara, I asked if there was a 2 door automatic, hardtop Sahara that wasn't in black or white and was told no. When we walked around, we located the silver 2 door hardtop, automatic, Sahara in the back corner of the lot that I eventually purchased. John Huth was great. John made me feel comfortable and suggested that we take the 2 door Sahara out for a drive and get some lunch to talk about the vehicle. No serious pressure, he just wanted us to take the time we needed to decide on the vehicle. I understand Craig is very new to selling cars but he needs to know more about the options and features, and be able to demonstrate them without being overly prompted. For example, the 4 door Sahara had an upgraded communication package with a Nav button on the dash, the 2 door had a different set up without the Nav button so I assumed that it did not include Navigation. After looking at the sticker over lunch, we noticed that it included Navigation. When we asked about it, John immediately said that the Nav button was on the touchscreen for that package number and told Craig to show it to us after the car was cleaned up. Mike Davidson in finance was excellent and efficient, explained various options without pressure or a hard sell. Mike listened to my needs and suggested a extended warranty option that made the most sense given my driving habits with only a couple of dollars more a month.

D. Bryner

Apr 27, 2013

We have purchased multiple Jeeps from Adams with Keith Cook being our salesperson. He is a pleasure to deal with and covers all the details. He even went so far as to sync my cell phone with the Bluetooth system in the vehicle. We definitely recommend Adams Jeep. Make sure you ask for Keith Cook.

chilihead

Apr 27, 2013

We have purchased multiple Jeeps from Adams with Keith Cook being our salesperson. He is a pleasure to deal with and covers all the details. He even went so far as to sync my cell phone with the Bluetooth system in the vehicle. We definitely recommend Adams Jeep. Make sure you ask for Keith Cook.

MARStewart

Apr 25, 2013

Most painless vehicle purchase ever. Found the car online, sent an email, in and out in less than two hours...Thank you Keith for the ease that you made the deal.

stewartpa

Apr 22, 2013

Keith was excellent! Fast service, wonderful deal, and a beautiful car! Great value for our trade as well!

Jeepjeep25

Apr 21, 2013

Traded in my jeep wrangler for a used grand Cherokee. Keith was great had the car cleaned and gassed up ready to go when I pulled in to pick it up. Great value on my trade in, very fair group

Invest2m4

Apr 20, 2013

Great customer service and quick replies to all of my emails. This dealership knows Jeeps. Great prices on new cars and on trade-ins. Highly recommend.

Jenn

Apr 3, 2013

I just bought a 2012 Jeep Liberty and got top dollar for my trade in. They even beat my preapproved loan rate. Talk about saving time and money. I have bought repair parts in the past from them and they were great! Customer service is top notch!

JennNich

Apr 3, 2013

I would strongly recommend this dealer to anyone, but they are a great place for the military. They gave me the best trade in value and the best rate for my loan. I have also purchased repairt parts in the past from them, and they are great. Fair price and even installed the part free. Top notch car dealers!

BLambert2066

Apr 1, 2013

Awesome dealership!! Highly recommend to everyone! Jessica Mercier was great. They answer every and all questions possible. The process was very smooth. I couldn't be happier with my new Jeep and my decision to buy from Adams Jeep.

CFISH

Mar 17, 2013

This is the third Jeep that I bought from Adams. I cant imagine making a Jeep purchase from anyone else. The staff absolutely KNOWS Jeeps; they have answered every question I have and are able to make suggestions on vehicle accessories and products. Keith, Wayne and Mike went way over the top to get me into this vehicle I cannot stress enough my satisfaction on their customer service; and Chuck assembled everything to make this the best Jeep I have ever driven they put it together as if it was their own. This is the only place to shop for a new or used Jeep.

mlk2cbr

Mar 16, 2013

This is the third Jeep that I bought from Adams. I cant imagine making a Jeep purchase from anyone else. The staff absolutely KNOWS Jeeps; they have answered every question I have and are able to make suggestions on vehicle accessories and products.Keith, Wayne and Mike went way over the top to get me into this vehicle I cannot stress enough my satisfaction on their customer service; and Chuck assembled everything to make this the best Jeep I have ever driven they put it together as if it was their own. This is the only place to shop for a new or used Jeep.

KJS1

Feb 28, 2013

Drove almost two hours in traffic from Philadelphia to purchase my new Rubicon. Keith & Rich were easy to deal with. Mike handled the paparwork efficiently. They have a huge inventory of wranglers more than I ever expected. I would definitely purchase from there again. Way to go guys! I see you again for my next Wrangler! Thank you for everything, Kerry from Philadelphia

Proshots

Feb 27, 2013

We drove 95 miles from VA...More than 2 hours in traffic to buy our 2nd Jeep from Keith and his crew. I never felt rushed. Keith was patient answered every question I threw at him and treated me with respect. If you love Jeeps...This is the place to go! ~Shantel

wardelltrucking

Feb 26, 2013

went to look only but when we where treated like a returned costumer we ended up buying what we where told we couldnt find ! nice job rich and crystal . thanks for the good job in getting my wife in a wrangler ! i will recommend adams to anybody looking for a jeep .........thanks tom & sherry wardell

lindsey1995

Feb 25, 2013

If you are buying a jeep, I highly recommend Keith Cook in the sales department. He's knowledgeable, personable, honest, dedicated, positive, respectful, and shows pride in being a part of the Adams Jeep team. I couldn't help but notice the awards he had on his desk, and I after my experience it's obvious why he has earned them. After we purchased the vehicle, I had some questions, and a few minor service requests. Keith responded quickly, and referred me to the service department. John Loucks in the service department is terrific, and scheduled an appointment for me to bring my jeep in the very next day! This is a top notch, 5 star dealership with 5 star employees.

bbecker08

Feb 23, 2013

Great experience with Adams Jeep of Maryland. There were about 20 dealerships closer to me but I am glad I made the trip up to Adams. The staff were easily the most knowledgable I had ever spoken with and helped me factory order a Wrangler with the specs that would best suit my needs. They never pushed me into loading it up with options that I didn't need and even talked me out of a few that I thought I may need. The sales people there actually use the products they sell everyday and it shows with their level of knowledge. Also, they are a Jeep only dealer so they really know everything about every model unlike some Chrysler Jeep Dodge Ram dealers. They presented me a fair price without the pain of negotiating which is always a bonus! Mike Gardner and Keith Cook are first class and helped me along the way with any questions I had. When it was time to pick my Jeep up everything was ready to go when I got there-painless, easy experience. If youre looking for an honest and knowledgable dealer head straight to Adams.

mjbuckl

Feb 15, 2013

What a great experience dealing with Keith - I purchased a new 2013 Jeep Wrangler Unlimited Rubicon and had the Shop add a lift, rims, tires, Fab Four Bumpers, winch, lights, LED head lights etc. and can't be more pleased. He took pictures when the jeep arrived and throughout the build - just a great all around experience.I had already gotten financing, but he offered to beat the rate if had. Within 24 hours he had beaten the rate and I was in the showroom picking up my new ride. I was in and out within 45 minutes!!!!I WOULD BUY FROM ADAMS JEEP / Mr. Cook again with no questions!THANKS KEITH!!!!

smile_awhile

Feb 7, 2013

Keith was fantastic! He was so prompt with all his replies both via phone and email. He hooked up my phone to the Bluetooth capabilities. He got me approved before I even set foot in the dealership. It really makes car buying so much less stressful when you have a salesperson as knowledgable as Keith. He really knows what he's talking about which made me feel even more confident that I was getting the vehicle!!

Elunger

Feb 2, 2013

We had a great experience shopping for and buying our car. Everyone was nice and friendly. We were in and out very quickly and treated respectfully. We will definitely come back in the future.

krismcgettigan

Feb 2, 2013

I had a great experience today buying my wrangler. Everyone at the dealership is super friendly and make sure that you're comfortable. My salesman Corey did a great job explaining thoroughly all the features the wrangler had and was never pushy like most sales people. He took me on two test drives to give me an idea of how the non-lifted wrangler drove compared to the lifted. He made sure that I knew about every feature the vehicle had to offer. I will definitely be recommending Corey and Adams Jeep of Maryland to anyone looking to buy a Jeep.

JerryS48

Feb 1, 2013

Keith is a great person to deal with. My Jeep was ordered from the factory and arrived in under four weeks, this even with the Christmas and New Year holidays. Dealer options were added the very next day and Keith kept me informed of option prices and turn around time. Was ready as promised. This is the third Jeep we purchased from Adams and would readily do so again. There is no pressure as is found in most dealerships and the experience I always find at Adams is more like talking to a friend than someone who is merely there to sell me a vehicle.

houskamp

Jan 27, 2013

I felt much more comfortable at Adams Jeep than at another competing dealership. Their internet prices were also more reasonable. I would highly recommend being aware of the prices going in.Dave was a very friendly, personable and very low pressure salesman. He also took the time to show me another (used) vehicle that was comparable, with more upgrades at almost the same price.

mmmadden

Jan 21, 2013

I started with an internet search for a new 2012 Jeep Liberty and sent emails to three jeep dealers within the area. Keith at Adams responded within minutes. He was curious about features I wanted, color, etc. and when I shared them with him. He came back with several options including one gently used 2012 at a great price too. I made an appt to visit at 9:30 on Saturday morning to review some ideas and choices. I arrived a bit early but Keith was there and waiting. He had listened and remembered everything we discussed via email and showed me just what I was looking for with several options within those parameters. He was extremely patient and mindful of my needs and wants while still sharing with me all the pros and cons of each vehicle. Within 35 minutes I had decided and the deal was done without a lot of haggling. I had done some homework and what I hadn't done, Keith was happy to share with me. Keith introduced me to the service group in case I wanted to have oil changes, etc and within an hour and half I left with a new vehicle and am OH SO VERY HAPPY with it and Keith for his assistance. I wish you all the best and much continued success - this group is awesome.

Gazornan

Jan 18, 2013

I found this dealer through a friend. After trying to find the right auto in my area (Delaware), I ended up dealing with Adams Jeep. They were very friendly, accommodating, and anxious to find the right car for me. The price was fair and did not require negotiation (I did my homework on-line). I would recommend them to anyone looking for a Jeep.

Hensona21

Jan 8, 2013

Had a great experience with Keith Cook, Wayne Huth and Ron Adams. THANK YOU!!! So excited to drive my new jeep!!! Very Friendly and a great experience all around!!!

GHowdy80

Jan 7, 2013

Bought the 2012 Jeep Rubicon through the internet and communication was excellent. Vehicle was ready for delivery even after a request for a different type of tire and a hardtop addition. Features were thoroughly explained. I would recommend Keith Cook and Adams Jeep to anyone in the market for a new Jeep.

Srohda

Jan 5, 2013

Very friendly and easy to deal with! I Got a reasonable offer for my trade in and a good price on a used Rubicon. Couldn't find this service any where else.

chsnprodigy

Jan 3, 2013

Mike Gardner sold my wife and I our second Jeep. He was an excellent salesman and knew his stuff about jeeps, you could call him a jeep nerd and thats a compliment! Any question that we had he was a ble to awnser it. He even went as far to call the old owner of our Jeep and get the cargo cover from them. I would suggest to anyone to go visit Mike Gardner at Adams Jeep for a new or used Jeep.

dthorne3

Dec 29, 2012

I was looking for a new Jeep Liberty and had visited a couple of dealerships, at one I was told that they found one jeep in the area that matched my requirements. I then looked at the Adams dealership online, saw that they had several Jeeps equipped exactly how I wanted, emailed them and Keith responded. I told him what I was looking for, we worked out a price over the phone and I drove up to the dealership to purchase the vehicle. My wife and I met with Keith looked at the Jeeps and my wife picked out one that was $300 above what we had agreed upon. Even though Keith knew that we were going to buy he still cut us a deal on the additional $300 only charging us $200 extra. Overall the whole experience was seamless and not at all stressfulThe service that we received from Keith was exceptional and the whole staff were friendly. I would definitly recommend Keith and Adams to anyone who would be looking for a Jeep and would have no hesitation in buying another vehicle from them in the future

glennarrington

Dec 23, 2012

My name is Glenn Arrington and my experience with Adams Jeep was fantastic. From the moment I entered and was greated by the owner Ron Adams who is always smilling and willing to help. Then the managing partner Steve Michaels who provided me with an awsome deal. Who then made sure the internet sales manager Keith Cook went over the car and made sure that I new everything about the vehicle. The General manager Wayne made sure I got the best possible interest rate. They even followed me back to my home with my other vehicle. I would recommend this Company to anyone. This was the best buying experience ever!

pwcountry

Dec 17, 2012

Corey worked with us all day the first time we came and then we shopped around and between Corey and Wayne, (Sales Manager) we were totally satisifed with the purchase of our new Rubicon. We look forward to our service visits and the Jeep celebrations in the summer. Based on a slideshow they had in the showroom of the past events.

hcrognale

Nov 28, 2012

I purchased a 2006 Xterra sight-unseen based on the description I was given by the salesman, Corey. When I received the vehicle, it had obviously not been cleaned, was not in the cosmetic condition that Corey described, and, a month later, is in need of almost $3000 worth of repairs. When I contacted the dealership describing the situation, they paid for the interior cleaning, but told me I was out of luck on the repairs. "You take a risk with a used vehicle." Great, thanks for nothing.I would not deal with this company again, even if my life depended on it.

bjones77

Nov 27, 2012

2nd purchase at this dealer, salesperson is great and very knowledgeable about Jeep products. Service deparment is also top notch and would recommend to any Jeep fan/owner.

mikjul2

Nov 26, 2012

I would not go anywhere else to get a Jeep they are the best in Sales and Service. They make you feel like part of there Jeep family when you go there I have bought alot of Jeeps from this dealer and they have always treated me good.

jfbubela

Nov 19, 2012

I was referred to Adams by a friend who has had a continuing relationship and had purchased a number of cars there. I live in NC and was skeptical about doing business long distance. In our telephone conversations, Keith Cook disposed of any doubts about driving 350 miles to buy a new car . He cut to the chase, selected two vehicle packages from their inventory, and made the selection process so much easier. I was in and out of the dealership in less than two hours including my time with the F&I person who did not try to pressure me into anything I did not want to add to the price of the vehicle. I had shopped in my local area for several types of vehicles including Jeep just prior to my contact with Adams, so I knew what trade-in value I could expect on the vehicle I was driving. In the end result, Adams made the 350 mile drive worthwhile and I would gladly recommend them to anyone.

Jjbell123

Nov 18, 2012

Best car buying experience I have ever had! Everyone was friendly and super easy to work with and not to mention my car is great too! Check them out if you are in the market for a new or pre owned car.

cme72

Nov 10, 2012

My husband had purchased a Jeep Wrangler at Adams a few years ago and was very satisfied with his experience. So when it was time for me to purchase a new vehicle we came back to Adams. Keith Cook was great to work with. When I told him what I was looking for he had a vehicle on the lot that met all of my needs and more. In just a few short hours I was driving home in my new Jeep Grand Cherokee! I've had it for a week and love it! I would recommend Adams to anyone.

Ande82

Nov 8, 2012

Have been dealing with Adam's Jeep for six years.Have had all maintainence on a 2006 Liberty done at Adam's. They know Jeeps inside and out. I expect to have all maintainence done on the 2013 Wrangler we just purchased at Adam's. They treat me like family. They are professional, friendly and courteous. I would never buy a Jeep from anyone else.

LennyBosh

Nov 4, 2012

I traveled 8 hours to buy a vehicle from this dealership - one way - so they were worth it. Great product and approach - fastest purchase ever of a vehicle.

tbucket23

Nov 1, 2012

My experience at Adams jeep was a very good one the sales associate Jessica was very pleasant to work with she definitely look out for my interest i would defiantly recommend this dealership

DDSeabolt

Oct 16, 2012

The only dealership anyone in my family has ever made multiple purchases from. From the sales side they are hard to beat. The trade in values they give are unreal with the price of the vehicle being more then competitive too. No holding or games with them, their deals is great from the start and easy to understand. Their service is top notch too. What other dealership do you know, that when you walk in people know your name without you introducing yourself. This place is top notch and I have never had an experience buying cars from any other dealership like these guys. You think the machine of Jones Junction is good...it's because you haven't been here yet!Top Notch all around...ask for Mike!

asnuffer

Oct 8, 2012

I had stopped in Adams Jeep just on a whim after looking at Jeeps at other dealerships. I was overwhelmed at how friendly and knowledgeable everyone was. We arrived close to closing time and Mike Gardner took us out anyway for a test drive. They didn't pressure me into anything and I didn't walk away with a jeep on my first visit. Mike kept in contact and had me come back in when he thought there was something I may be interested in. I asked a million questions and received thorough and honest answers. I just purchased my jeep with them on Saturday and could not be happier with the service I received and the confidence I have in the sale.

victoria.phillips.77

Oct 6, 2012

It was completely unplanned that I had even stopped by Adams in the first place. I was going out to dinner with a close friend of the family and I discussed with her all of the difficulties I've had trying to obtain a quality vehicle in a good amount of time due to my lack of credit (I prefer to pay for everything outright, apparently thats a bad thing now). Anyway, she had told me what a fantastic experience she had at Adams and insisted that we go check it out that day. Upon arrival, Keith Cook had shown us his inventory and was extremely knowledgeable about all of the vehicles. He also took into account my preferences as well as limitations and together we had decided on a great Mazda 3 with low miles. From there, I had expected to have my credit ran and turned down just like every other dealership I had visited that month. This was not the case. The team had put everything into making sure that a loan came through, at a good rate even! I was so thrilled when I handed over my down payment and got to sign the papers to my vehicle. I am so thankful to everyone there for being so good at their jobs and coming through for me. In addition, the cars come with a 30 day warranty where any problems you might notice will be addressed. My car had a small rattling and jumped a little. I drove it right back in and it turned out that the problem was just a small screw loose in a suspension bar (?) under the car. They fixed it right up, no hassel and my car drives like new. I would highly recommend doing business with these gentlemen.

jeisenhour

Sep 30, 2012

I initially went into Adams to testdrive a jeep on the showroom floor and I ended up building an AEV Gecko Pearl jeep. Mike Gardener was very informative by helping us to track the jeep as it was being made. He went over every question and detail we had about the jeep. Mike even took the top down for us so we could see how it was done. The jeep is amazing and I feel very confident that Adams will be there if I have any questions in the future. Mike knows his jeeps and if I buy one in the future, I will go to Adams without hesitation. This is a great dealership and they have always been there for me....this is my 4th jeep:) Thanks Mike and Adams Jeep

JCGUY

Sep 22, 2012

This was by far the best purchase experience I have ever had. I went to 5 dealerships in NJ looking for a custom Jeep and after months of looking, phone conversations and visits, no one could deliver. I found Adams and Keith Cook on the Internet and was flawed. Not only did they have a large selection of totally bad xxx Jeeps the buying experience could not have been better. I was able to review over 20 custom jeeps on line to get a good feel of what I wanted. One call later to Keith I had the process down and my custom jeep spec'ed out. I am a busy person and I don't have time for numerous calls, etc. The rest of the transaction including all paperwork details, etc was completed with a few text messages and one or two emails. Exactly what I needed given my schedule. And talk about speed and service, after the one call we had to agree on spec's, Keith texted me a picture of my custom Jeep complete in less then 48 hrs (and this included the time to locate the color Jeep I wanted and take delivery from another dealer). I came down from NJ to pick it up the next day. The entire staff was as efficient and friendly as Keith, I was in and out of the dealership in 30 minutes (I stayed longer to check out the amazing custom Jeeps and talk to a few other customers).Ok so while the buying experience was great (we did everything remote via the Internet, text or phone) for someone out of state like myself, the product is even that much better. The Jeep is the all time best vehicle to personalize. But at almost every other dealership you get plain old stock Jeeps, nothing unique. Only at Adams, and I did a lot of homework, can you find the team of people who can truly customize your Jeep to meet your tastes or driving requirements. The Jeeps they build simply rock. If you are in the market for a Jeep you have to check these guys out, you will be happy you did.

Squeakerphone

Sep 20, 2012

Adams jeep in Aberdeen was amazing, from the fair prices, good condition of the dealership to the warmth and professionalism of the sales associates there. They all were very down to earth people who love to laugh! Did I mention that they made buying a breeze? I was looking for a used car and test drove 5 cars til I decided on it, that has too take some patience from the sales associate, especially since it was a nasty, rainy day Jessica had no problem walking back and forth through the rain for me with a smile. I was very impressed that everyone went the extra mile to get things ready for me. And the sales associate literally giving a helping hand in everything! I will defiantly recommend them in the future as they made a tough and often frustrating situation, into a comfortable and easy transition. Thank you guys so much. You were awesome.-Rachel

jprakken

Sep 2, 2012

- Listed all inventory online to include window sticker, so had one in mind before showing up. - Easy to contact to set up appointment- Quickly responded- Jeep was ready and waiting for me when I showed up for me to look at- Keith provided 100% attention the entire time and answered all questions- Was willing to work with you as far as price- Did a great job getting the Jeep ready and out the door

wpage45

Aug 31, 2012

We got a really great deal at Adams. The guys that we worked with were all very friendly and went out of their way to get us a deal we could afford!!

barnez224

Aug 19, 2012

Couldn't be happier with our experience at Adams! After visiting 5 dealerships around the Baltimore metro area (2 of which gave us salespeople with 3 weeks experience), Adams was our last stop (even though it should have been our first). The sales rep Crystal was very upfront and honest about everything she said. Not once did we feel that we got the "typical sales pitch". Crystal (and the rest of the sales team) was very accommodating and made us feel that we joining part of a family - not just undergoing a numb exchange of money. While having my Jeep serviced at Adams in the past, this is my first new car I have purchased from them, and it certainly won't be my last. They truly wanted the customer to be happy and enjoy their new purchase and not push us out the door looking for the next person walking in. They were 100% dedicated to our concerns and answered any questions we had without hesitation. Thanks again Crystal and the rest of Adams for giving my wife and I such a pleasant experience!

jasonlee2946

Aug 13, 2012

great service, customization, and price! got just what we were looking for. the modifications done at adams are great. didnt have to shop around any other dealers of shops

ereith

Jul 31, 2012

Great experiance, would recommend Mike and Adam's Jeep to others. Could not ask for anybody more familiar with the product line. Adams offers a great customization shop too.

scook8

Jul 11, 2012

Great process...maybe a little quick I should have slowed down. But very nice...would be nice to give new owners a little swag bag with like a hat and shirt or coffee mug for all the money they put into buying a pricey rig...hint hint. Overall though the Jeep is awesome. I love how it runs, looks, and feels. I like what it can do. I like the fact it is new with warranties.

val6jim

Jul 10, 2012

I looked at jeeps online, called and discussed price. credit app online completed within minutes. went down and talked to keith. everything was the same as discussed on the phone. Bought the jeep. He went over all of the details of the jeep.the whole process took less than an hour. very satisfied. no hassles.

brzic001

Jul 4, 2012

Great buying experience! They worked with me on my trade/down payment well and were able to get me the vehicle I wanted for the payment that I needed. Also mike g was extremely helpful when going over the vehicle with me and showing me how everything on it work and the proper way to work the equiptment on the vehicle.

helmettones

Jul 4, 2012

I reached out to Mike Gardner about trading in my 2012 2dr JK for a 2012 4dr JK. I decided I needed more room. Mike met with me and went over all the details with me to help me with my trade in and new purchase. Mike and Wayne worked out a great deal that worked for me in put me in the Jeep I wanted all along! Chuck was also excellent to deal with in making some changes to the tire/wheel package that came with the lift kit on my new JK. All the great things I heard about Mike and Chuck were true and I will be continue to be a customer.

jayare

Jul 2, 2012

They were the best dealership I have ever worked with. There was no pressure and no hassle. We drove 450 miles and 7 hours one way to do business with Adams Jeep!

mlochman

Jun 29, 2012

I had talked to Keith over the phone a couple days before coming out after having checked out the cars on the dealer website. They're about an hour or so away from me, but he made the trip easy and hassle free by having everything prepared before hand. Once we arrived, he helped us through the process of buying our first car. We got a great deal on the car and our trade-in thanks to him. If you're looking for a new or used car, this is who you need to talk to.

Jwmiller

Jun 27, 2012

This was my first purchase at Adams Jeep. My experience was extremely exceptional. Wayne and Rich did an excellent job finding the vehicle I liked and even made a special trip to Deleware to pick it up that day. Their knowledge of the vehicle and their extra effort to make me happy, made me purchase the vehicle that same day. Needless to say, I'm very happy with the service and my vehicle.

jeepgirl219

Jun 26, 2012

My family has just purchased their 3rd vehicle from Adams Jeep. When thinking of buying another vehicle, we didn't have to think twice about where to go or who to ask...Mike Gardner at Adams Jeep. He is unlike any salesman we've dealt with. He knows his stuff and does not play games or take advantage of our business. He goes out of his way to make his customer's happy and we appreciate all the hard work he does for our family. He has made purchasing a vehicle easy and painless and makes us feel like family. I have also just recently been in for an oil change and tire rotation with the Service Team at Adams. They were so friendly (even for early Saturday Morning)and didn't take all morning for my 2011 Jeep Wrangler (also purchased from Adams with the help of Mike Gardner) to be done. I was so happy with the service, friendliness and the prices at Adams. The entire staff is so wonderful and we HIGHLY recommend Mike Gardner and Adams Jeep when thinking about purchasing a vehicle.

Tuffgreel

Jun 24, 2012

My husband has been a jeep enthusiast for 20 plus years and when it was time for us to get a family car he was excited about the jeep grand Cherokee. We pick a few days to test drive cars to see if it was really what we wanted. After two trips to two different jeep dealerships and having very uncomfortable and Extremly frustrating experiences, I had all but given up on Jeep. We were contemplating spending more money on a ford explore that didn't even have everything I wanted, I am SO glad we didn't. After consulting a friend with extensive professional car knowledge, he advised me that the only Jeep dealer worth dealing with was Adams Jeep of Maryland in Aberdeen. I inquired about aJeep found on their website that was exactly what we were looking for. not only did they actually have this Jeep, Rich promptly responded to my inquiry. he actually answered all of my question in one email. No games, no toying, no wasting my time. At our reques t he called my husband promptly and answered even more questions in the same manner. We made arrangements to visit the dealership late that evening after I got off work. Both Rich and Mike were gracious enough to stay late to finish the paperwork and Rich insisted on helping us set up our phones and familiarized us with our new Jeep. In under an hour we test drove, bought and set up our new Jeep. If you are at all interested in buying a Jeep. Drive past all the headaches and frustrations that are other dealers and head straight to Adam's in Aberdeen. You will not be sorry. I wish we had started here! It was far and away our BEST car buying experience ever!!Thanks Rich!!!!!

LeslieJeanne

Jun 19, 2012

I visited the website first and was very impressed with the fast response from Keith. I visited 2 other dealers to get information and prices for the Jeep Patriot and found that Adams Jeep gave me the best price for the Jeep with the most options. The transaction went very smoothly. I was very pleased.

toddl01

Jun 18, 2012

I found the Jeep I wanted online at the website and sent an e-mail. My questions were answered, within the hour, and we picked a date to go look at the Jeep. Rich was easy to work with (Texting his personal cell phone) and before I even stepped foot on the property we had put to rest most of my concerns. The Management Staff priced my trade fair. Rich met me on his day off to close the deal and has checked in several times to be sure I am enjoying my purchase. I was sent to Adams on a reccomendation and he recieved his 100 dollar check within a week. Adams is a Jeep dealer so if that's what you are looking for the selection is HUGE and the sales people are all driving Jeeps so they can give you a real world picture of what to expect... Thanks again Rich.

houndoggie

Jun 12, 2012

Mike made us feel like we were at a friends house. We didn't feel the unease we have felt at other dealerships. The price was excellent and we felt extremely fair. I would recommend Adams to anyone looking for a jeep. They have my business for life.

Heathermtaylor

Jun 11, 2012

Excellent buying experience! Anyone that wants to buy a Jeep needs to go see Keith Cook at Adams Jeep. He got me what I wanted at a better than expected price and payment, and the process was fast and easy. And he took the time to teach me how to put the top down the right way on my new Jeep Wrangler and answered all my questions with expert knowledge. Awesome dealership!

Rufus1!

Jun 11, 2012

Excellent buying experience! If you want to buy a Jeep go see Mike Gardner at Adams Jeep. Mike listened to our 'likes' in a Jeep and narrowed down the selections for us, showing at least 5 to choose from. I received a much better price and payment plan than expected and the process was fast and easy. Mike took the time to teach my wife all the special features of the Jeep and how a Jeep operates (as this is our first one) He even went the extra step to help customize the Jeep to some special needs for my wife. He answered all my questions with expert knowledge. Mike is friendly, easy-going and does 'not' pressure a purchase. A refreshing experience. After a night of discussions at home we came back the next day and worked with Keith who completed the deal. Keith is also a friendly and knowledgeable Sales Associate. Actually from Sales, to Financing to Closing the deal.. it is an Awesome dealership! PS. Looking forward to Jeep Jam this June 16th. Tom and Diane

Brooks Bradley

Jun 9, 2012

Keith did an excellent job in handling my trade-in and preparing my new Jeep for pick-up. I would highly recommend him to anyone looking for a fair deal on a Jeep purchase. I have also had my Jeeps serviced here for years and they do an excellent job (John, Galon and Danny).

J.STANTON

Jun 7, 2012

We contacted Adams Jeep hoping to be able to purchase a new, 2012, lifted Jeep Unlimited. Not only did they help my dream come true, the experience in dealing with this group of people was outstanding.Mike Gardner is a very knowledgable, helpful and patient guy. Not like other sales people that are only attentive while attempting to make a sale and then forget about you once you've signed their papers. Mike went over every detail and option to help us get the Jeep we invisioned. (and in time for my Birthday!) Mike then set us up with Chuck to pick out wheels and tires that fit our style. Again, Chuck knows every aspect of this part of the process making it quick and simple with no pressure so that we could choose the exact set up we wanted for our Jeep.Adams lifetime warranty also adds peace of mind.Their overall friendliness from each and every one of the employees is what makes this the best experience I've had in purchasing a vehicle. This is the second time I've bought a Jeep from Adams and now my husband can't wait to buy one! :) In the (near) future, we will be purchasing from Adams again! Thank you!!Jim and Jeanette Stanton

Jtk393

Jun 5, 2012

Didn't buy 2008 Wrangler from Adams brought it from another dealer. Had problems with the top leaking whenever it rained. The dealer I purchased the jeep from gave up trying to repair it after three tries. A friend suggested Adams and they have been my dealer of choice ever since late 2007. Their service department goes above and beyond what is necessary to get the job done to your satisfaction. John and Danny are fanatical when it comes to servicing your jeep. When my son was looking for his first jeep he went to Adams, traded in his Explorer and hasn't looked back since. We are customers for life.

FnsweetS3

May 22, 2012

Went looking for a Jeep for my wife's birthday. Dealt with Keith online and he was prompt with answering any questions I had. I drove over an hour and a half to get to the dealership so I wanted as many questions out of the way before I arrived. When I arrived I was promptly greet by Crystal McLaughlin and she answered what few remaining questions we had while Keith was busy.The entire process was smooth and painless.Outstanding overall experience.Thank you for the new Jeep.

jlbarron

May 15, 2012

I've always wanted a Jeep Wrangler and I've visited the Adams Jeep website many of time to check out the customized inventory. I decided to make the trip from Annapolis to Aberdeen to "look" at some options. I had a pretty good idea of what I wanted but did really expect to purchase. I am in sales myself, and when Crystal approcahed me it was very relaxed and I felt no pressure. She allowed me to look with out trying to sell and because if that, I asked questions and next thing you know, I'm test driving. Crystal was very knowledgable of the jeep products and vehicles. After the test drive, I fell in love with the Wrangler (2012 Jeep Wrangler Unlimited). I wanted a custom Wrangler but nothing on the lot was exactly what I was looking for. Crystal introduced me to Chuck to go over various options that fit within my budget. I wanted a black Wrangler but there wasn't one available on the lot but they were expecting one to arrive that day or within the week. My issue, I wanted one before Memorial Day Weekend.After we narrowed down the Wrangler I was looking for, Crystal worked with Jeff on finance options. I didn't make it easy because of my past troubles and poor credit rating but Jeff was able to work out a deal that fit me best. As I waited for finance and payment options, a Wrangler was delivered...it was exactly what I was looking for but instead of black, it was a black forest green pearl. Jeff and Crystal, explained that even though the black was scheduled to arrive later in the week, they couldn't guarentee anything. They offered the black forest green color, provided some savings, and made a phone call to the bank and worked out a deal. This deal sealed the deal for me.After several hours, I was signing paperwork, making arrangements for customization, and scheduling pick up 3 days later. I couldn't be more excited and I can't wait to receive my new Wrangler and became apart of the Jeep family. Overall, I was very, very satisfied with Adams Jeep and their team and will definitely recommend them to friends and family.Bring on Memorial Day Weekend, sun, fun, and the ladies. Ha ha.Thank you!Josh Barron

Puddlehopper

May 13, 2012

The customer service was excellent! Mike answered all of our questions. Everyone that we had to work with was great. For one of the first times I have no regrets leaving a dealership. The free swag (gifts) were nice too. I can't rave enough how great the customer service and knowledge of the vehicle was. This is our 3rd car from Adams and we will be back!

MikeGraceJeeps

May 9, 2012

Mike Gardner has sold me 4 wranglers in my 6 wrangler career , i would never recommend other salesmen , Mike is much more than that , he knows everything there is to know about a jeep because he owns and drives his own , you call call him at anytime , any hour even if he's not at work with any question and he will give you 100% .

bjolly12

May 4, 2012

Adams Jeep was a pleasure to deal with. Very accommodating in regards to making sure we left with our new Jeep exactly as we wanted. The whole buying process went very smoothly and I would highly recommend purchasing your next vehicle from them.

ers136

Apr 28, 2012

I got the exact Jeep I was looking for at a great price. Keith happily negotiated with me via email which helped speed things along. I would definitely recommend Keith and Adams Jeep to friends!

Shiftytish

Apr 13, 2012

I truly enjoyed the approach of Rich from the very beginning. He knows his stuff, and did not hesitate to make my husband and I feel like we can test drive anything that we wanted. Very pleasing experience.....thanks Rich !

ryrieger

Apr 12, 2012

I just purchased a lifted Jeep Wrangler from Keith and the experience was about as easy as you can get. No pressure at all and very helpful. Took the time to work with me on choosing my dream custom Jeep. I would recommend Keith to anyone I know looking for a vehicle.

Johnkornet

Apr 1, 2012

Mike has done a fantestic job before in selling me one of my Jeeps & has done it again! He went out of his way to make sure I had the exact Jeep I wanted with all the bells & whistles that I expected & did this in a very short time frame! I'll purchase another Jeep from him again.

jbakeoven

Mar 31, 2012

This is the second new car we have bought from Adams. Last experience was great, as was this one! Mike was very accessible, informative, friendly and helpful. We felt that Mike and Adams made our purchase very quick and easy but they also provided all the information and help that we needed! We also had our other Jeep serviced at Adams. The Service team at Adams is great as well. We would recommend Mike and Adams to anyone interested in purchasing a Jeep product.

robhorner

Mar 31, 2012

Mr. Adams has assembled the quintessential sales and service team in the area. From the time you walk in the door until the time you are driving away in your new Jeep, everyone you encounter is knowledgeable and helpful. They are the Jeep specialists - without question. They are great at assisting you from everything from deciding on what vehicle meets your needs, to accessories, service, and parts. The administrative staff was also exceptional.

bpdbaddog

Mar 30, 2012

I have been a customer of Adams for my past 5 vehicles. My endeavor with Adams most recently was with Mike Gardner. There was an issue with my previous jeep and the person who sold it to me and Mike more then assisted me with taking care of the issues. He sold me a 2012 in which he was knowledgeable and enthusiastic, however not pushy. I can honestly say that it is my first car buying experience where I did not feel like they were pushing the car on me but showing me my options. There were no sleazy feelings when the issue of price and trade in came up. Mike was more then informational but in a way that made you feel like a buddy was talking to you about a topic rather then a salesman. My vehicle came with a package that has lots of extras which means more decisions. Mike exhibited patients and was rather helpful in assisting me in color choices, styles, and sizes of the add ons. The vehicle we had picked out had somethings that needed to be changed, chrome to black ect... Not an issue with this guy. Overall I would highly recommend Mike Gardner as a salesman/ jeep guy.

offroadjunkie

Mar 30, 2012

Colleen is super nice and firendly - answered all of our questions. We came the 1st time in the rain and she was very accomodating despite the bad weather. Wonderful Jeep - would highly recommend this dealership on both selection, staff and price.

Kbakerjr

Mar 28, 2012

I purchased my second jeep from Adams. My salesman Mike has an incredible knowledge of all things Jeep. He went above and beyond to make sure I was well taken care of. I would HIGHLY recommend seeking out Mike Gardner if you have any intention of buying a Jeep. Mike's knowledge and personality made my purchase seamless.

mjpecunes

Mar 28, 2012

I live over an hour away and it was totally worth the drive. My brother recommend Mike after I had been looking at used Wranglers for about a week and Mike got me into a brand new 2012 for less then what I was going to pay for a used 2010 or 11. Adam's just isn't a Jeep dealer, they're the only Jeep dealer worth going to! Mike and the whole staff is the must knowledgeable of any dealer I visited! Thanks!!Mike P

egoldsch

Mar 25, 2012

The sales staff was great. They were very patient and answered all questions. Rich Norman was very knowledgable with Jeeps and explained to me every detail about the car I purchased. Steve Michaels was also very great and friendly when reviewing the financing and other important information related to the car. Both were very nice, honest, answered all questions, and made sure you received the best service possible.

wrangler311

Mar 25, 2012

I bought my 3rd Jeep from Adams. Mike made the transaction smooth and got me exactly what I wanted. He made sure all my post-purchase needs changes where done. I would recommend Adams and Mike for your next new or used Jeep purchase.

bridget&adam

Mar 24, 2012

I was a high school friend of Todd Adams so Adams was an easy pick. Keith Cook sold me my Jeep and he wasn't pushy in the slightest. He was informative and I HIGHLY recommend working with him. They don't make them much better than Keith :)

davemjm

Mar 21, 2012

We were looking for a Wrangler in a discontinued color. Adams had the only one left. We were on a tight timeline the day we stopped in and Keith went out of his way to accomodate that. Our incentive price program was accepted without question or resistance and we were treated just the same as if they were going to make a fortune off our sale. I had all my target numbers in mind already and they met or beat all of them without the grief you get from most dealers. Everyone we dealt with was professional and personable. Adams is the Jeep Wrangler capitol of the Chesapeake area and I was blown away at how many were on the lot. They can build anything you want and warranty all of it. I'll be going back there for my custom work. I will definitely recommend Adams Jeep to anyone interested in a new off-roader.

jenloew

Mar 21, 2012

Experiance was smooth and all expectations were met. It was easy to do business online and everything was set up and ready when I arrived at the showroom.

christasjeep

Mar 20, 2012

I have purchased several automobiles from Adams over the years and have never been disappointed. The sales staff are wonderful (especially Keith) and they make every effort to arrive at a deal that you are satisfied with. They have a fully staffed, knowledgable service department and the inventory (new and used)is amazing. If you are a Jeep (or quality used car) lover, like I am, visit Adams...you'll drive away with a smile :)

DJCreem

Mar 20, 2012

Had a great experience with Adams Jeep of Maryland in Aberdeen, MD. MY salesperson, also a friend outside of the dealership, provided me with nothing less than excellent care! They even helped me get out of my old car which is still in the body shop recovering from an accident I recently had. Mr. Cook arranged to buy my Honda and gave me full value of the car, pay off my Capital One Auto loan, and cut me an awesome deal on a 2012 Jeep Grand Cherokee Overland Edition! My honda will probably take a month to repair, meanwhile, I get to drive this beast of a car. I feel the car is more luxourious than a Mercedes in the same class! The customer service and friendliness of all employees there, including finance manager, was superb! I feel the base price may be slightly higher than other Jeep dealers but it was well worth it to deal with Keith Cook there. I definately wil be buying more cars there in the near future and will highly recommend the dealer to all my friends, even those that are planning to trade in their Jeeps to for new models.

fmerritt

Mar 19, 2012

Jessica and John went out of their way to help my daughter get into the car of her choice a preowned Ford Five Hundred. They worked with her on the trade-in and were instrumental in her getting the lowest rate possible. They got her the payments she was looking for and in all this they found a way to tuck in a three year bumper to bumper warranty. The Adams Team had my daughters back and I am looking forward to purchasing a new Jeep from them in about 18 months.

smallwood14

Mar 18, 2012

great service friendly and honest sales team. fast turn around time to upgrades and service. and large selation of jeep. i highly recommend going here for your jeep.

V Dawson

Mar 17, 2012

I recently purcahsed a Jeep Wrangler Umlimited from Adams and although my salesman was Jamie Bellamy who was great I also wanted to mention that Keith Cook helped out and was every bit as great as Jamie!

GregRoberts

Mar 16, 2012

This Jeep dealer is worth the mecca you make from wherever you live! Their friendliness and willingness to work with you is second to none. I traveled down from PA and will continue to whenever I need anything Jeep-related. Keith was one of the easiest and most flexible sales reps I have EVER worked with. He is knowledgeable, easy-going, and creates an absolutely stress-free buying experience, not to mention deals you can't possibly walk away from!

2000TJ

Mar 15, 2012

I just had my 2000 TJ serviced, had a lift installed and some other items fixed. My TJ is now once again AWESOME. Last week it sounded like gravel in a blender, this week it sounds like what a Jeep should sound like. Plus the steering is tighter now, not loose and sloppy. I guess it just needed some TLC. I know I can always come to your service department, and my vehicles will get fixed right (including my non-Jeeps). A big thanks to Danny and everyone at Adams Jeep of Maryland from Jeff Morris.

brandiforsmark

Mar 12, 2012

Colleen was very helpful with purchasing our new Jeep. I was happy with how quickly everything was processed and the amazing deal that we received. Adams is a great dealership to deal with!

monkeymonster

Feb 28, 2012

Crystal was extremely helpful in making our purchase of a new wrangler sahara go very smoothly. She was very professional and answered all of our questions thoroughly. She was friendly and helped to get us the price we were looking for. We would definitely recommend this dealership and Crystal to anyone we know looking to purchase a jeep.

leann_derek

Feb 27, 2012

Crystal was great on finding us what we were looking for and helped us keep it in our price range. New or Used, Adams has the best prices by far. we will definately be back in the future for other purchases. Thank you Crystal & Adams Jeep!-The Paradise's

alaustin04

Feb 26, 2012

No pressure sales is what Mike stands by. I don't believe Mike even knows the word "Sale." Mike simply helps you find a car that is your best fit. In my opinion he is more of a match maker! Matching you up with the perfect vehicle to suite you. He helped my girlfriend and I find a new vehicle based on style, function and as always-price range. It happened to be a 2012 Jeep Grand Cherokee. We couldn't be happier with the purchase and service we were provided. Working at Adams Jeep is not a job for Mike, it is a hobby. His passion for Jeeps goes beyond his job. Even after helping purchase a new vehicle at Adams, Mike offered his knowledge and time to help me purchase a 1984 Jeep CJ7 as a project from a individual seller. He didn't have to do that and was entirely on his own time after work hours. This is why we have purchased 8 Jeeps from Adams and will continue to. If you want to learn about, purchase or simple see what the "It's a Jeep Thing" is all about...go see Mike Gardner at Adams Jeep of Maryland. Thanks Mike

Brad0614

Feb 25, 2012

Horrific service. Promises were made and not honored. I have paperwork stating the car came with a limited warranty- signed by Adams Jeep, but as soon as I pulled in my driveway (having just picked up the car) I found some problems. Adams Jeep told us that they did not give warranties to "out of state" buyers, and I live just over the PA border. I will have to take them to court to get them to stand behind their promises.

Buster Stewart

Feb 25, 2012

I purchased my Jeep from Keith Cook in 2008, everything went great, fair price and by the book trade in. I then was introduced to John Loucks the service manager when I picked up my new Jeep. I soon started working with Galon and Chuck Racine, to improve my Jeep. They were both very helpfull. Over the last few years I have come to know and work with Jonh Loucks, Danny, David and Sean in service. The service group has done such a great job, I now bring my Mazda Van in for service also. If you want a Jeep, and great service look no further.

bboothe87

Feb 20, 2012

I am writing this review in order to share my experience of my new vehicle purchase that took place on 02/18/2012.I initially wanted to get a quote for at the time, my 2003 Ford Ranger, on a trade-in. I made it clear in the comments that I had no intentions really into buying a new vehicle, until a year when I truly felt that it was financially more responsible. The inquiry for the quote arrived into Keith Cook's mailbox due to him being the Internet Sales Manager and I must say that I am glad it did.The first thing he stated in his email to me, when reaching out initially, was that he clearly understood that I was really just getting an idea of a price value on my truck and not shopping around. He wanted to make sure though that coming and just seeing what could be done on a new vehicle, was an option and to not feel harassed at all. I decided to drive my truck by Friday, 02/17/2012.Coming in I had already done my research on what they had for inventory but I also knew what Adams is known for. In this area and practically region, Adams Jeeps of Maryland are known for their quality of custom work on their Jeeps that they sell. I really wanted a custom Jeep and not a stocked one, which was a large reason why I wanted to hold off a year.I was highly pleased when I arrived at the dealership. Keith told me to come in around 6 pm and he would be available. It was a pleasure to see that he was available when I arrived and was not pawned off to another Salesman. It should me a high quality of customer service and actually made me look forward to the conversations to come. Keith really did not waste anytime and had no intent on trying to sell me this and that. He wanted to know what I wanted in the vehicle and what sort of price I was trying to hit. The experience of buying a vehicle was about satisfying my needs/wants and not about him selling a vehicle. It was truly a pleasure seeing this quality. I noticed from observing other sales while sitting at the dealership, that everyone was treated with this quality.I also wanted to state how happy I was in the trade-in value. Adams Jeep of Maryland bidded it pretty close to the Kelly Blue Book value, I'd say 90% which was awesome to see on a trade-in. Two and half years ago I got low balled for a trade-in at about 40% of the blue book value which was the same offer money wise that Adams offered me today, which made me excited.After choosing the vehicle I wanted out of the lot and deciding on the custom package to get, Keith handed the financing application off to Mike (the finance manager). After about 40 minutes of waiting for responses from the bank, they informed me that the auto-computer responses came back declining the application. Mainly due to the fact this was my first vehicle purchase and that I had no major equity even though I make a fairly good salary. They wanted to ensure me that they will try there best in the morning when the banks open to get them on the phone and to convince one of them at taking a shot on me, but also at the price per month that was discussed.I received a phone call Saturday morning, promptly after an hour of them opening there doors informing me that I should swing on in while they get on the phone with the banks. By the time I got there (roughly an hour after speaking with Keith), they got a loan approved for me. I was in and out in about 40 minutes :). Keith gave me some time to clean out my truck that I was trading in and bought me a soda. I received a gift bag also which was very generous of them. When I sat down to sign the paper work with Mike, I was never pressured into signing all the extra warranty's. I meant the owner also and spoke sports with him for about 10 minutes. It felt like a family was running the business and that they wanted you to be a part of the family.I left Saturday morning with a huge grin on my face and I can't be more than happier with trading in my truck for a new 2012 Jeep Wrangler with their Warrior Package. I should be receiving this custom package sometime this week, which makes me very excited. I also look forward to asking some more basic questions that I though of after leaving.I would easily recommend this place to anyone looking for a Jeep, let alone a dealership. I have never been at a dealership with friends and family that made you personally feel like it was about you.~Byrd

Heather Denmyer

Feb 20, 2012

I called after viewing stock on the website for Adams Jeep. I came in and spoke with Keith Cook, he showed me the vehicle I called about, it was not exactly what I had in mind, however, he was able to make an incredible deal for me and my husband. We spent the whole day, but left completely satisfied with our new 2012 Jeep Wrangler! We are now proud Jeep owners, and I think Keith and all of the employees of Adams Jeep did everything they could to make a deal that we felt comfortable with. I appreciate all the time, and effort on their part. I would highly recommend Adams Jeep to my friends and family, and would give them Keith's name. He was patient, kind, and gracious.

jeremydneis

Feb 16, 2012

Mike was very helpful in my whole experience. I've bought alot of cars from many different dealerships and this by far was the best experience i've ever had, from start to finish. I will definitely be telling all my friends and family to go to Adams jeep in aberdeen to buy a car.

my_lissa

Feb 14, 2012

Chuck Racine is amazing!! He is incredibly helpful and extremely knowledgeable. I recommend him to anyone that wants to modify their Jeep. I gave him a basic idea of how I wanted my jeep to look and he knew exactly what would look good on my Jeep. He is an artist when it comes to Jeep modifications. Not to mention he is so easy to work with and has a wonderful personality. You will not be disappointed with his work.

cswooden

Feb 7, 2012

I was looking for a new vehicle and decided that my mid-life crisis needed to be fully fulfilled. I went to Adams Jeep because I saw their products at the Auto Show in years past. I met up with one of their sales managers - Mike Gardner. Never have I been so impressed. Mike knew everything about Jeeps from their complete history to every working part in the vehicle. We eventually ordered a new Jeep from the factory so that it would have everything in it that I wanted. Mike was honest, fair (was not expecting the lowest cost but a fair enough price), and a great person to get to know and is someone that I now call a friend. He walked me through the after-market packages that they have available and we picked the one best for me. Now I am just waiting on the parts to arrive so they can modify my 2012 Jeep Rubicon Unlimited (Crush). Mike Gardner deserves a ton of credit and I can honestly say this was the best experience at buying a vehicle in my life (and I get a new vehicle every 3-4 years). Go to Adams Jeep of Maryland even if it is a long drive and ask for Mike Gardner - you will not be disappointed with the level of service and expertise that the employees in this dealership have to offer. Can't wait to go off-roading with the staff at Adams Jeep of Maryland.

jpmorris

Feb 6, 2012

We just purchased a 2012 Wrangler Unlimited. Mike, Wayne, Danny and everyone in finance did a great job start to finish. Custom work done in under an hour and a no hassle buying experience. This is the second Wrangler in six months and will buy the third and fourth from this dealer. After Mr.Adams approached us and said thank you I really felt great about the whole transaction. I am a true believer in the saying "you do business where good businees is being done". We have a truly unique Jeep Wrangler and is one I have been waiting for. Thanks to everyone especially Mike Gardner for finding it for us. I have known Mike for over twenty years and trust his advice on these vehicles in a big way!Thanks again.

kkitt

Feb 5, 2012

Chuck, was great to work with. He helped me create a great upgrade package to my 08' Jeep Commander Overland. His expert knowledge on what package would work and what to stay away from really helped. Shortly after the upgrades were completed, I took my Jeep into the George Washington Forest in Nelson County VA and it performed flawlessly on the trails. Chuck and his entier team did not let a few setbacks deter them durring the upgrade process. Knowing I had drive alomost 3hours to thier shop they went out of ther way to make sure my Jeep was completed the same day, and that while I waited in the lobby kept me entertained with the occasional joke that I had been there so long they might have to put me to work. The entire staff at Adams are a great group of people. After a full 9 hours of waiting for the work to be complete, my Jeep was done and I am very happy with the results. I plan to return in the comming months for several more upgrades. Chuck was awsome, and Adams Jeep is well worth the drive. Ken KittHamilton, VA

chsnprodigy

Feb 1, 2012

I visited other Jeep dealerships before going to Adams. Once I went to Adams Jeep I noticed the level of knowledge was well above the other Jeep dealerships. Mike Gardner explained to me the difference in trim levels and explained to me the information I was looking for. I returned two weeks later to Adams and purchased a jeep from Mike Gardner. He took my family and I on test drives with a lifted jeep vs a non lifted jeep, also soft top slant back vs oem soft top to hear the difference in noise. I was extremely happy with my visit and purchase from Adams Jeep in Aberdeen and look forward to doing business with them in future. Mike Gardner worked with me to get the Jeep I wanted with the options I wanted.

tjh8973

Jan 30, 2012

I just bought a 2011 Jeep Wrangler from Adams and Mike was my sales guy. I will go back to Adams and Mike of course for my future Jeep purchases. I have had all of my Jeeps serviced at Adams and they do a great job. They have really helped me out in every way that they could. I love dealing with Mike G. he is the best sales guy out there, he knows his Jeeps and is very loyal to his customers!!!!

skyedog

Jan 26, 2012

Everyone at the dealer was very helpful & friendly service during the purchase of a custom jeep wrangler unlimited. They really know the product and take the time to make sure the customer gets exactly what they want at a fair price. I am very happy with my new jeep from Adams Jeep in Aberdeen, MD.

katiedancer824

Jan 25, 2012

Although I did not purchase my Jeep from Adams, Mike Gardner is my "go to guy". My jeep was involved in a hit and run that required me to get an entire new front bumper. As soon as i discovered the damage, i took the jeep to Mike and less than 24 hours later, i had a brand new bumper. His work and service is perfect and he is 100% loyal to his customers. Not to mention, he really knows his stuff!

phillytoad

Jan 24, 2012

We went looking for a new Jeep and had initially tried another Jeep dealership in the area that we were more familiar with. Their unwillingness to work with us on the price of the vehicle led us to Adams. As luck would have it, it was a great turn of events. Our "salesman" Mike Gardener is easily one of the most experienced salesmen that we have ever dealt with... and we've purchased quite a few vehicles in our day. The enthusiasm with which he spoke about Jeeps was clearly apparent and even though we were already set on a Wrangler, made us all the more willing to purchase from Adams. It was clear that there wasn't anything that this guy DIDN'T know about Jeeps. Furthermore, Adams' expertise in everything Jeep related made us wonder why we'd ever considered purchasing anywhere else. Looking forward to getting the Jeep lifted and going on some guided 4x4 tours!

great white

Jan 23, 2012

Of course we wanted bigger tires on our Jeep who wouldnt. John got us in and out and my jeep looks great. He was also very helpful with my questions about lifting my Jeep in the near future. I will continue to go to Adams for all my Jeep needs. At Adams your all family. Well that's the feeling you get when your there!!!

exordite

Jan 16, 2012

Very friendly staff and understanding sales personnel with outstanding customer service and no fuss, no gimicks. Large selection of vehicles....theres many choices to choose from, Quick and easy finance.

amiemc0629

Jan 15, 2012

We had a Wonderful experiance!!! Colleen was GREAT to work with!!! We will deffinitly be going back for our next vehicle!Thanks a bunch for the wonderful service!!

slerczak

Jan 14, 2012

Awesome group of people to work with!!! They are very knowledgeable about the product they sell and how to upgrade it. I would recommend them to anyone.

usaka003

Jan 12, 2012

My experience at Adams Jeep was the best car buying experience I have had yet. I contacted Keith through the website, and he was very responsive. I had totaled my car and explained that I needed a new one soon. I met Keith that night and he was the first car salesman to ever ask me what my objectives were for my new car. He actually cared about getting me into the right car for me, not just selling me a car for the sake of selling a car. He was also very laid back and very low pressure. After the deal was made they got me through financing very quickly (less than an hour) and I was on my way.If I still live within 100 miles of Adams the next time I buy a Jeep it will definitely be through them.

petrap0wer

Jan 7, 2012

My salesperson,Mike Gardner and everyone at the dealership were kind and helpful.Everyone was knowledgeable and took the time to answer any questions I had and also present me with different options that were available.The most important thing for me is that they weren't pushy.

kfranke37

Jan 4, 2012

Mike was a very pleasant and knowledgable salesman. He took the necessary time to educate us about jeeps and would not deal with anyone else but him for our next vehicle. Not only does he sell Jeeps but he also is a jeep owner. It is nice to know that not only does your salesperson sell the product but that they believe in it so much that they too drive it. Next time you need a vehicle go see Mike at Adams Jeep promise you will not be disappointed.

thunderfoot

Jan 3, 2012

Crystal was a joy to work with. She was professional, very helpful and friendly to work with. I would gladly work with her again on any purchase from Adams Jeep. As I was new to Jeep Wranglers, she very patiently went over key features of the vehicle and answered all my questions. I unfortunately can't same the same for the preparation of the new vehicle when I left the dealer and had the opportunity to check it out in detail at home. The jeep did not have the grab handles or mud mats that were listed in the description. It did come with s soaking wet floor and a box of soggy Christmas cakes under the seat as well as someone's receipts from the glove box. It also came with a undisclosed scratch at the tailgate and a faded area (that I am told should resolve itself) on the passenger door. I had to clear the bluetooth settings of the owner of Adams Jeep. All of this should have been sorted out by the team preparing the car for sale and delivery to the customer. For the price that I paid, I am disappointed that the vehicle was in this condition. I would still recommend these folks for die hard Jeep fans, I would caution any buyer to really check out the vehicle to make sure that everything that is supposed to be in it (or removed from it) is done.

misty_chalk

Jan 2, 2012

This is our second new Jeep in less than 2 years. Both bought at Adams. This time we drove up to Maryland from North Carolina. We wanted what we wanted and in a 500 mile radius, Adams Jeep was the only dealership that would/could deliver. They found the color and package that we wanted with extras and went and picked it up from another dealer. They did most of the upgrades (lift and chrome package) themselves and did an awesome job. They paid off my trade and gave me my new jeep for the price that I wanted to pay. Most of the deal was done over the phone. We picked up our Jeep in less than a week finished and ready to drive home. A little paperwork and we were out of the door in less that 2 hours. Exceptional sales and service both times. ALL of my Jeeps will be bought at Adams Jeep for the rest of my life!

carlover5

Jan 1, 2012

Everyone there was nice and my service was be great. I had no problem at all. I would recommend them very much. I loved it.

robpet6

Dec 31, 2011

First visit to Adams. Mike greeted us immediately. Very professional with a wealth of knowledge to share. Very helpful with initial selection process. Before we left the dealership with our new jeep, Mike carefully explained all details associated with driving. Mike helped to make this buying experience very productive, informative and enjoyable. Highly recommended to all future visitors to Adams!

Rachael.Morris

Dec 30, 2011

Adam's Jeep in Aberdeen, MD is the only dealership I will ever go to for any vehicle purchase. I have referred everyone I know to go and see John Huth and Jessica Mercier for any new or used car purchase. My Dad took me in to see them since they did everything they could to get my sister in a good used car. I am so very pleased, satisfied, and happy with the outcome of my visit! I was placed in literally the car of my dreams! Outstanding customer service! Outstanding price! And Jessica stayed with us through the ENTIRE process! No other dealership I've ever been to has ever treated me with the kindness and respect that was shown to me here.

dougmavs

Dec 28, 2011

Work tirelessly for the customer! Honest and keep the cost to a minimum. If there are other ways of resolving the problem......they'll find it!

grumish

Dec 28, 2011

Adams Jeep is the only dealership that I will ever go to or recommend. It seems like they are the only dealer around me that wants to sell jeeps. The fact the I travel to another state to buy my new jeep should be proof of that. They found what i wanted while my local dealer just told me to order it. This is the secound jeep I got from Adams, and when its time for my next Adams will sell me it too. Its nice to go to a dealer that sells jeeps and be able to talk about jeeps with the staff. They own jeeps, they play with jeeps, they know jeeps.They are friendly people that are easy to deal with. I didn't feel any pushing to buy, they gave me a great deal, and when the guy picking up the jeep got stuck in traffic Keith Cook took me out to lunch. I think that there is no better place to buy a jeep. Adams' rocks!

MNaylor

Dec 27, 2011

Mike was great to work with and extremely knowledgable. Best experience i have had buying a vehicle. Adams Jeep has an amazing selection. If you are looking for a wrangler, there is no reason to look anywhere else.

britsteiner

Dec 26, 2011

A very efficient buying experience. Our sales associate, Crystal McLaughlin, was professional and knowledgeable. Follow up detailing service on our vehicle was quick and well-done.

nedfed

Dec 26, 2011

Mike was extremely helpful from the first visit to the follow-through after the purchase of the vehicle. This was a Great car-buying experience.

TheWeils

Dec 23, 2011

If you want to be treated like family See Mike. If you want to trust what you are being told..See Mike. If you want to walk away with the most positive experience in buying a Jeep...See Mike. I really can't say enough good things about him. His knowledge of and love for the products he works with makes him the best because you can trust that he believes what he says and it isn't just a line to sell a Jeep. Very important when customer service and honesty in sales are not often found. You will find it at Adams Jeep.

templar

Dec 22, 2011

The Adams Jeep sales staff was very easy to work with when making my new Jeep deal. They were also very happy to answer my questions.

TENA

Dec 22, 2011

THEY ARE GREAT AT SERVICE. THEY GO ABOVE TO MAKE SURE THE CUSTOMER IS HAPPY. I WILL BUY AND TELL PEOPLE TO BUY THERE.I WAS VERY HAPPY WITH MY JEEP. JOHN WAS VERY HELPFULL IN HELPING PICK JEEP OUT THE RIGHT JEEP AND THE DAY I PICKED IT UP IT WAS NICE AND CLEAN AND HAD A FUL TAKE OF GAS...

erickat

Dec 22, 2011

Extremely positive & no hassle experience - very helpful, no pressure - one of the best car buying experineces I've had in the last 25 years. Pleasure to do business with them.

jkuhn06

Dec 21, 2011

I have used Adams Jeep prior for modifications and service on my 2006 Wrangler and was always happy. Recently I purchased a 2012 Rubicon. My sales rep., Rich Norman, was so helpful and worked with me to get me the vehicle I asked for and an awesome trade in value on my 2006. The people over at Adams Jeep work hard and have created an excellent buying experience. A++++ I will be an Adams customer for life!

mdorsey01

Dec 21, 2011

I purchased my 2011 Jeep Wrangler from Adams Jeep (Crystal) on October after a 3hour drive from VA. Crystal was a thourough and courteous young lady. I have since come back to Adams to have tehm inspect my vehicle after some repairs due to an auto accident. The quality of service, courteous nature of all employees, expeditious results are astounding.I have received nothing short of immpecable sales and service from this dealership. I will be certain to recommend them to EVERYONE I KNOW.

VixensOwner

Dec 20, 2011

My experience at Adams was wonderful, and I didn't make it easy on them (ALOT of negative equity in my trade, annoyed with other dealerships, and a few credit blemishes), but Colleen and John promised me a great experience and they delivered! It tooks 2 months to find a vehicle I liked (I am PICKY because I drive ALOT) and Colleen would always text me when she got something in that fit my needs. It was so nice of her to think of me, when she had other clients as well. But nevertheless my SUV with 20K will low miles came in trhe form of a 2009 Nissan Xterra with 55K on her and she is a beauty, I named her Vixen! My only complaint is the payment (TOTALLY MY fault, NOT theirs)

Jwgluth

Dec 18, 2011

I will start by saying I highly recommend this dealership. I found the jeep I wanted on their website, went in the next day on my lunch break to look at it and possibly get some perliminary numbers. Jessica came out to me within about 3 minutes to introduce herself. I told her I only had about 20 minutes to look and maybe get a monthly payment idea. She filled out the paperwork as fast as she could, looked at my trade, and she and John calculated a monthly payment that was $1.00 below what I wanted to pay. The total visit was done in about 25 minutes. Jessica and John were extremely quick, efficient, overly friendly and a pleasure to deal with. John let me take the jeep to my mechanic overnight and I returned the next day to purchase it. The finance manager had me in and out within 25 minutes. In my opinion, this dealership has outstanding customer service. Overall, adams jeep exceeded my expectations of how a dealership visit should go.

Jeff-Allan

Dec 17, 2011

Years ago I owned a Grand Jeep Cherokee and decided to purchase a Jeep Wrangler. I love it! My salesman Mike Gardner was excellent. It's obvious that he has a great passion for Jeeps. The courtesy and kindness I received made this the most pleasant car buying experience I've ever had. Thank you Mike and Adams Jeep!

Johnkornet

Dec 17, 2011

Went the "thinking" that I might want a new Jeep. Met Mike. He was not only very friendly, but extremely knowledgable about Jeeps. He listened to what I was saying & knew what I wanted. He showed me 2 Jeeps, both in my price range & was very receptive to what I was asking for. For Mike, everything was, "no problem"! After driving both a 2 & a 4 door Jeep I realized that i wanted to purchase one that evening. I had 2 veihicles to trade in. The entire staff there worked quickly to get me not only the Jeep I wanted, but the extras that I asked for & at the price I was hoping for. In no time, I was out the door driving my new Jeep! I would recomend both Adams Jeep & Mike Gardner to anyone looking for a Jeep. Their selection is great & they know what their talking about!

bokey78

Dec 16, 2011

Great employee to deal with. She was willing to go above and beyond to get me the deal I was looking for. Would recommend buying from Crystal again.

Corey415

Dec 16, 2011

I picked a high rating because they listened to what i was interested in.They helped me with every bit of detail and questions i had about the vech. i was getting.They even helped me the the bank loan and getting it approved to my monthly price that i was asking for.

Jsp87

Dec 16, 2011

Both associates were fantastic and more than helpful. The dealership as a whole provided great service in a professional but welcoming atmosphere. I will certainly go back for my next vehicle.

RK06Trpt

Dec 16, 2011

My experience with Adams Jeep was absolutely amazing! Keith Cook was nothing short of a saint, working tirelessly to ensure that I got exactly what I was looking for in my price range. I will be buying my next vehicle from Adams. I would recommend Adams, espiecially Keith, for anyone's vehicular needs.

Tom Worthington

Dec 16, 2011

Keith Cook and Wayne Huth were great to work with very relaxed,no pressure. I have worked with Wayne before and enjoyed it. first time with Keith will deal with him again

tptman

Dec 16, 2011

It was a pleasure working with Adams Jeep. Keith was helpful, and very informative. The prices were excellent and I was glad I chose to go to Adams. I highly recommend Keith and Adams Jeep!

risas

Dec 15, 2011

I have been searching online for the Shelby Cobra for a number of years. After doing my most recent search, I found a car that fit my criteria. I called the dealership and they couldn't have been nicer and told me to come by and they would show me the car. From the beginning test drive through the negotiations and the final paperwork, the whole transaction was pleasant, no pressure and the salesman Mike Gardner couldn't have been nicer. I feel that I was treated fairly regarding the price of the car. I would definitely recommend your dealership to a friend or family member.

mlberger

Dec 15, 2011

Chuck and Mike are the best. This was my second Jeep purchase from Adams and again it was a great experience. I drive an hour just to deal with Adams even though there are 4 jeep locations much closer to me.

Elmnt07

Dec 13, 2011

Adams is the best place to buy a jeep! They have great service and always take care of their customers. I'll never go anywhere else for my jeep needs.

birdieoneputt

Dec 12, 2011

Well, just where do I start. I am on my 13th Jeep, and I mean the real ones with the "flat fenders". I am not pompous enough to say I have seen it all, but I have certainly seen enough dealerships to know which ones are never getting my business again. With Adams, I always know the price will be in-line, so that part of the equation is a forgone conclusion. They are in the business to make money, and they should. The difference is they actually bring something to the plate besides a line-up of vehicles. Enter experience, quality, service, relationship, and more! Like most "Jeepers", I like to tinker and customize. Chuck has seen and built anything I can imagine--twice. He will flat out tell me know when I am coming up with something that does not work or has failed in the past. I trust him. He is not in it for a quick sale, rather he wants me to bring Jeep number 14 to him also. That does not exist in this new age of "show me the numbers" dealerships.Recently, he put me into a Call of Duty Rubicon. We are working it up with what few things it does not come with, and we are having a blast. The lift kit is guaranteed and warranted by Adams FOR LIFE. No that is not a typo. If you are a pavement pounder, that may not mean anything to you. If you use the Jeep and its off-road capabilities, you will one day run into some issue. It sure feels good to know it won't be your neighbor who knows a little about shocks doing the work to get you going again. Instead, it will be a dealer who stands behind all they do, fixes it with pride, makes you want to come back, and remembers your NAME! I am not just a number at Adams, rather I am a client (friend). All of the guys there know me and my name, and they all are responsive and good hearted. The key is they have nothing to hide, they are the best around at what they do, and they don't need to tell you that. One trip through the shop for work or a purchase, and you will conclude the same.With all that being said, I hope you will visit the dealership and make your own opinion. I trust that you will find the same experience I have and be a customer for life. Thanks Adams!

michaelfein

Dec 12, 2011

In 2008, I bought a Wrangler Sahara JK. I decided to begin making upgrades and the more I researched the more it led me back to Adams. I found Chuck to be incredibly helpful and insightful. I pass at LEAST 5 Jeep dealerships on the way there, it takes me nearly an hour each way. I have done more than 15 aftermarket upgrades with Chuck-I would not go anywhere else. Not only are they very reasonably priced in the Extreme Shop; they know their stuff. People don't realize how much $$ they may save by using Adams. The Tech's know the aftermarket equipment there are no learning curves.I have spent more $$ on upgrades than I spent on the Jeep itself.And, I would do it all over again!Chuck for President!!!!

Charlie K

Dec 11, 2011

We - as a family have purchased several Jeeps (over four), customer service is outstanding, dealership is phenomenal to work with, very accomodating, always pleasant. Service is great. Parts department (Chuck) is outstanding! Everyone there is always so pleasant, helpful and very friendly. From simply purchasing a new Jeep to complete custom work, the dealership as a whole exceeds on every level. Have to give total props to parts though - they have made the most recent customization of my new 2012 Jeep very satisfying. Awesome job guys!!

chris stokes

Dec 11, 2011

I drive all the way from Annapolis to deal with Chuck Racine because he gives me great advice and is extermely knowledgeable.I highly recommend Chuck for anyone looking to modify or service a jeep and the quality of the work at Adams Extreme is superb!

comcrabber

Dec 11, 2011

If you are looking to build your Jeep and for that matter truck (Chuck had a late model Ford 1 ton pick up in the shop lifting it while I was there) go see him, he will set you in the right direction and maybe sell you a new one if you want one. I will be buying my future vehicles from these folks, Thanks Guy'sG.D.

bombtech

Dec 10, 2011

This is the second Jeep that I've purchased from Mike Gardner at Adams Jeep. His Jeep knowledge and friendly customer service is what brought me back. I must say that this buying experience was outstanding. I got exactly what I wanted for the price I was willing to pay. My 2012 Jeep Wrangler Unlimited Rubicon is currently in the Adam's Xtreme shop being transformed into a BEAST. Mike has kept me updated throughout the process with photos of the build. If your in the market for a Jeep, go see Mike Gardner at Adams Jeep in Aberdeen. You won't be disappointed.

cocomissy57

Dec 10, 2011

If you need work on your jeep (or any car) you must go to Adams. There is no better service dept in the country. Just Outstanding!

EMTFireman

Dec 10, 2011

There is no one else here in this area that I trust my 05 Jeep to. I have been to two other dealerships for repairs. John and his staff are the only ones that have done a great job with high quality work for normal vehicle maintenance. They have also done a superb job of working with my insurance company to get repairs done quickly and right the first time. Straight shooting and honest!

jedietsc

Dec 10, 2011

This is the third jeep I have bought from Adams Jeep since 2008. All three jeep purchasing experiencies have been awesome. Working with Mike and John was great. They took pictures of my jeep build through the entire process, kept me updated on the status of the jeep and did an excellent job on this last jeep build, turning my 2012 jeep rubicon into a monster! In the past 4 years, both Mike and John have become personal friends of mine. Purchasing my jeeps and meeting great people have all come from my experience of Adams Jeep! Keep up the good work guys! Have a wonderful holiday. Jason Dietch

thbillig

Dec 9, 2011

We have always had a positive experience with Adams. This will make our third time purchasing a vehicle from them and as long as we will buy jeeps, this is where we will go. Very helpful, friendly, and considerate employees.

aafitpt

Dec 5, 2011

The Adams "family" is what they feel like. I am on my 3rd vehicle purchase with Keith Cook over the years. I consider Keith an educator or advisor opposed to a salesman. There is no pressure when dealing with Adams Jeep of Md. The sales and service staff never steer you wrong whether you're looking to upgrade your existing vehicle or enhance the look of your Jeep.

geezer541

Dec 3, 2011

My experience with Adams Jeep of Maryland and particularly Keith Cook was all favorable. This is a no pressure dealership and the staff appear to be very knowledgeable in what they are doing. I shopped at several dealers before I made my decision and found that I was getting the most for my trade and the best deal on my new Grand Cherokee with Keith. I've bought several cars in my life and almost always at the end of the deal there was some surprise that wasn't discussed before and always meant that I would be spending more money. Not at Adams. There were absolutely no surprises and the deal proceeded and ended with me getting the promised terms, interest rate and payments that I had agreed on.

JDCS

Nov 26, 2011

Adams Jeep of Maryland is a great dealership to purchase a Jeep. I was immediately greeted by Mike Gardner who quickly showed his proficiency in Jeeps. Mike was able to answer all of my questions without any hesitation and was spot on with his knowledge. He was very personable and down to earth. He spoke to my knowledge level and made sure I understood everything about my Jeep and the aftermarket products. Mike kept on top of every detail and contacted me with up dates. He took the time to explain everything about my new Jeep and ensured I did not have any questions. Mike really cares about his customers and shows that from the start. He will help choose the right vehicle for you and will tell you honestly what aftermarket products are good and why. Mike is a Jeep nut who doesn't just sell Jeeps, he lives Jeeps. I will not purchase another Jeep from any one other than Mike.

HotJeepGirl

Nov 22, 2011

Keith was wonderful! A real professional! If you ever have any questions about a Jeep he knows all the answers! When I arrived at the dealership he had the Jeep out front waiting for me all cleaned up! We went on a test drive and I loved the Jeep, Keith gave a lot of information on the Jeep, something that other dealership did not know. Actually I went to 3 other dealership all in Harford County and none of them knew ANYTHING about Jeep. Keith and the staff at Adams are the only real professionals when it comes to purchasing a Jeep. It seems like the times of customer service for a lot of things have gone out the window but Keith and everyone else was just perfect really putting the customer first. I would HIGHLY HIGHLY recommend coming to Adams... I don't need manicures for life, all I need is a good experience and price and I found that at Adams Jeep.

jason

Nov 21, 2011

Due to the improvements (Mainly the 3.6L Pentastar Engine) Jeep made to the 2012 Jeep Wrangler, I convinced my wife that we needed an upgrade. So, in late September, we began searching for the package & color we wanted. With the 2012 models just starting to hit the lots, we were not finding the right package & color we wanted.One of my co-workers had recently purchased a vehicle from Adams Jeep of Maryland and suggested I talk to Keith Cook the Internet Manager. On a Thursday night I was sitting at my computer, frustrated from the internet searches turning up nothing, so I sent Keith an email. The next morning, just after the dealership opened I had an email sitting in my inbox from Keith. What I thought was very impressive and professional was the fact that Keith did not call me. Let me explain...I was at work and I hate when salespersons call and bother me while I'm working. In his email, he asked when would be a good time for us to talk over the phone and/or set up a time to bring in my trade so that they could assess it.When I arrived at home that evening, I gave Keith a call and explained what I was looking for, what I was trading and asked what my options were. He kindly explained everything to me in detail and suggested that we order the vehicle that I was looking for as opposed to settling for a package that had what I wanted plus other things that I did not want.On October 1st my wife and I traveled 35 miles to visit Keith with our trade. Once there Keith did a local search for the vehicle we wanted...there were none in a 200mi radius! So, our option was to place an order. Keith worked up some numbers for us and we decided to do a little more research before making a decision. I had a day off work and drove to a few other dealers in the local area to see what deals they could work for me. I found one that offered a little bit better deal than what Keith offered. But, I didn't like that dealer, they were pushy and not customer oriented. So, I contacted Keith and told him my findings. He worked with his Sales Manager and said they would honor what the other dealer offered. I then told Keith that I needed to talk to the wife and let this settle into our heads. On the evening of Oct 5th I called Keith and told him that we were ready to order. During that call, he placed the order and gave me the vehicle order number (VON). From there, we began the wait for the Jeep to be built.A few weeks passed and I had talked with Keith about status of the build and we finally got a vehicle identification number (VIN) and a scheduled build and completion date. Thanksgiving and my birthday were quickly approaching and I called Keith with some questions about status of the build. Keith was helping another customer and Wayne the Sales Manager answered for him. We spoke about the build and that my birthday was coming up. I asked if there was any way the Jeep could be there before or by my birthday. Wayne told me that he would look into it and contact the Jeep regional rep and see what could be done.On Nov 16th, the Jeep was ready to be shipped and on the 17th it departed Toledo Ohio for Adams. Friday Nov 18th around 2:30 in the afternoon I get a phone call from Keith. The Jeep had arrived by truck!!!My wife and I couldn't get to the dealer that evening due to other arrangements, so we decided to go Saturday morning when they opened. We arrived that morning and Keith welcomed us in and offered us a drink. Wayne was there but was getting ready to leave, he made a point to stop and thank us for the purchase before he left. We went to take the Jeep for a test drive and the first thing I noticed was that the gas tank was full! I know back in the older days, dealers would do this, but this has become more and more uncommon, especially with gas prices the way they are now-a-days.We came back from the test drive and did the whole paperwork thing, which didn't take long at all. During that time, Keith put the new plates on the vehicle and had it ready to go. But, before letting us go, Keith sat in the Jeep with us and explained the functions of our navigation/radio. He also helped us set up the uConnect to our phone and also went over the controls on the steering wheel and other things in the vehicle.We are very pleased at how Keith, Wayne and Adams Jeep of Maryland conduct business. Their Service is also Top Notch! We feel that we are part of a family, not another number or paycheck. Needless to say, we highly suggest them for both their service and sales!

country man

Nov 19, 2011

I went to Adams for my first Jeep. Keith is the man to see. He is professional, friendly, and very knowledgeable. He answered all my question and was very informative. I didn't feel pressured, was upfront and gave me a great deal. I would recommend Keith and Adams to anyone. Great experience.

gestry

Nov 16, 2011

Love the website, very informative and after much looking, comparing, wanting, I contacted Keith and he instantly got back to me with a great offer much less then MSRP. I showed up at the dealership a day early and Keith sat down with me and worked up a deal with a price lower then I ever would have expected. I am 62 years old and have purchased many new cars and trucks over the years and never was I made to feel as comfortable, informed of every aspect of the car and then given a great tradein value for my HHR. I was shown all the buttons on my fully loaded overland, given a full tank of gas and told I could come back anytime if I had questions or just needed more instructions on my new car. I also made time to pester other staff members in parts, and found everyone to be enjoyable. Never before have I been to a dealer that can close a deal in less then an hour, be cordial and really make you feel wanted. I thank Keith for taking care of this old man and making sure I was getting the right choice for me. I would highly recommend this dealership to anyone needing a Jeep, and to get on the internet and let Keith put you in the right car at the right price.

manofsteal0024

Nov 16, 2011

I called Keith about a 2010 impala...Keith had me in we test drove the car, I loved it and we sat down. He got me a amazing deal on my trade in and the deal on the impala was beyond amazing. I will only deal with Mr. Cook from now on when buying a new car or truck!

Steve Buckanavage

Nov 15, 2011

I contacted Kieth via the internet to discuss the kind of package I was interested in. Within an hour he had located the style of Jeep Wrangle Unlimited I wanted with all of the options and he was able to quote me a price and run through the lift and tire package. Within two hours I had a deposit down on the vehicle and by the next day my vehicle was on the lot.I am very pleased with the outcome - the vehicle looks awesome and my family loves it. I didn't feel rushed and when I picked up the vehicle Kieth took the time with me I needed and ensured I was comfortable with all the controls. Standard stuff but he was enthusiastic and did not rush me at all.I also met a guy at the dealership with a 1946 CJ2 and he let me look over this classic and walked me throug his restoration. It was fantastic to see this piece of history firsthand. If you're a Jeep enthusiast, whether you want a custom package or off the lot model, gol to Adams Jeep and see Kieth---these are the Jeep guys!Regards,Steve Buckanavage

rebhan70

Nov 14, 2011

We had a pleasant experience from the time we walked in the door. Mike Gardner was very helpful and went though every part of the vehicle with me. He even took the time to setup my phone for me. I couldn't be happier.

dmishler

Nov 14, 2011