Advantage Chevrolet reviews
577 miles away from you!
Advantage Chevrolet of La Grange offers you the opportunity to find used cars by Advantage Chevrolet. Advantage Chevrolet is a trusted dealership serving clients throughout La Grange, in search of certified used cars. Also, Advantage Chevrolet is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Advantage Chevrolet to get the affordable car that is right for you.
Location: 9510 Joliet Rd, La Grange, IL 60525
Phone: (708) 352-2400
Working time: 09:00 - 20:00 Open now
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What’s more, Advantage Chevrolet of La Grange has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Advantage Chevrolet. Check out the listings today to find the right car for yourself. Advantage Chevrolet is definitely the best place to buy used cars online.
Chris Irwin
Sep 12, 2021
We just bought our Traverse here and it was a Great car buying experience! Staff was knowledgeable, and the place had a great family atmosphere! The manager Charles was the most warm, kind and consultative manager I've ever spoken to. Denise was a great sales person. Brent went out of his way to research every option on our traverse that we had questions about. Dennis' in the finance office explained everything in detail and made sure we were taken care of. By far the best car buying experience I have had and would recommend this team to anyone who is looking for a vehicle. Very minor complaint. When I have purchased cars before at other dealership I have always been given a courtesy fill up! I did not receive this from advantage. Still stellar service and I will be purchasing my next vehicle from Advantage. I will recommend this team to everyone I know. Keep up the great work!
kia sherese
Jan 30, 2021
My experience with Hodgkins Advantage Chevrolet was beyond expectations. I walked into the dealership with no consideration to purchase a car this day. I was greeted at the door by Drew whom I must say was very pleasant to work with. I test drove the car and signed on the dotted line all within an hour. I highly recommend Hodgkins Advantage Chevrolet. Ask for Drew if you’re looking for a really nice salesman whom can get the job done.
Abel Yesenia Franco
Feb 2, 2021
Based on the questions that this survey asked I have to say that my vehicle purchase experience is not what I expected. I felt pressured to buy a car and sign papers that weren’t thoroughly explained to me because we were the last ones there even after I told them that my kids were tired and sick after being there for quite awhile. I said I would come back but they wanted me to finalize the paperwork after they were already closed. I felt that my sales consultant and the dealership was only concerned about closing the sale. One of my relatives was telling me they were able to meet the sales manager to see what best fits their financial needs along with the car that they were interested in and that wasn’t the case. They even got to test drive both cars they were infested red in buying. I felt like they were just looking to close the sale and get us out. Everything felt so rushed and there was no one to explain what the features to the vehicle that I purchased came with and we didn’t get to test drive it. Til this day I don’t know some of the features. Overall, I felt taken advantage of and not satisfied based on my experience. I didn’t feel that a relationship was established between the customer and the rep or dealership. It should be a welcoming environment and not feel pressured to buy. Your dealership should work on what makes the customer feel the best about their purchase in all aspects car and price. That way the customer leaves satisfied
Cee Stovy
Aug 19, 2020
My experience with Advantage Chevrolet is always amazing! Going to car dealerships is like going to the dentist for me. I’m always scared there’s going to be more work done than expected. I went in for an oil change and a part to be replaced. I assumed the old piece was just fine, but my advisor and the GM took the time to show me I was incorrect. I really appreciate their honesty, professionalism and attention to detail!! I highly recommend this dealership for all your vehicle needs!! Thanks Krystal & Carolina!
Pamela Langston-Cox
Feb 8, 2021
Thanks Mike O'Connor for all of your friendly help and going the extra mile to find exactly the car and options I wanted, and for all your follow through. And thanks to the folks behind the scenes helping to make the deal happen. My second lease through you all and this was a pleasure. Mike O'Connor was terrific, he reached out to me proactively about my lease and some great incentives that lead me to turn my 2018 in early and leave with a 2021. He searched for the perfect vehicle with everything I wanted, and made sure when I came to pick up the car that the paperwork was all ready in finance. He was extremely warm, personable, and great to work with. This was my second time working with Dennis Reilly on the paperwork, he remembered me right away although it had been nearly three years, and was his same cheerful, very friendly self. As someone who has leased and purchased many cars, I know how paperwork can always be a bottleneck, but Dennis was efficient and made it a breeze. Director Krystal Roberts came to see me as we closed the deal, graciously thanking me for my repeat business and escorting me with Mike to my new car. A great team!!!!
L. Gardner
Nov 23, 2016
Great dealership to do business with. Steve Garcia is an excellent salesman. Would recommend!!!
CHRIS W
Nov 18, 2016
Sales and maintenance persons are very friendly and helpful.
Steve Mulligan
Nov 7, 2016
I recently bought a 2015 Suburban LT and could not be happier with the service provided by the Advantage team. Dennis Reilly in the financing department was a huge help in getting my family into the best vehicle for us at the absolute best price.
Tony Pate
Nov 2, 2016
The people at Advantage Chevrolet are always friendly, courteous, and helpful. I'm surprised they even remember my name which is a great touch to their outstanding customer service! Keep up the great work!
John
Oct 20, 2016
After months and months of fighting with the repairs on my 2013 malibu, I was able to trade out into a brand new 2016 malibu. Salesman Dashawn was excellent. The overall process was great.
Colleen
Oct 16, 2016
I've been there a few times and sometimes there are people there that seem to only be worried about making another sale rather than the safe of the client and car, but Rick helped me out a lot and was much more concerned about the well being of my car and I really appreciated that
Chi Town Chuck
Sep 13, 2016
Great vehicles, very friendly and helpful team, over all great experience!
Rich
Sep 13, 2016
I purchased a. 2009 Ford Focus in late July. After driving it for several weeks iI realized the ac was not working properly. After having it checksed out I was told the e evaporator core was leaking and needed to be replaced at a cost of $1500. I was told that coolant had recently been added to the ac system. I contacted Advantage for help with the repair. Their answer was they would repair it for $1500, offering no help Idefraying the cost. I would not recommend you purchase a used car from Advantage.
Samera
Sep 8, 2016
I bought a 2015 Chevy Impala that was fully loaded I love it so much the staff was amazing the buying process was really smooth and they know what they are talking about. They are very professional! Will definetly do business with them again and I will recommend this dealer to anyone who wants to buy a new or pre owned vehicle.
Mel
Aug 29, 2016
Wonderful place to shop for a car. Interest were high but otherwise it was good.
Jeannette Oden
Aug 18, 2016
Ms. Keys is an outstanding salesperson. My experience was fantastic. She listened and delivered to a tee. I highly recommend her and Advantage Chevrolet to anyone who is looking to purchase a new vehicle.
Ranndy F
Aug 8, 2016
Michael was very knowledgeable , unfortunately the used car manager did not come down a penny on the price. Oh well I'll keep looking!
Danielle
Jul 29, 2016
Buyer beware at Advantage Hodgkins! There is no loyalty and they are just there to sell you what they can and get you out the door. You will not get calls back and they do not take care of their customers. There are many dealerships out there, go to one that will take care of you. The service department is the worst, they could care less if you are happy or not. They will not work with you at all.
Drew k. Yarborough
Jul 25, 2016
coming in just because of a recall. Deshawn was able to assist me in browsing the certified lot to where we came across an equinox that is an easy and comfortable transition from my trail blazer...it was a great experience and smooth process.
Susy
Jun 20, 2016
Always with a great professional attitude and attention to detail to ones needs! Thanks!
Aaron
May 22, 2016
I went into Advantage Chevrolet in Hodgkins looking to buy a used Impala. The representative that helped me was Cyril Oghomeh. He was extremely helpful and insightful. Because of him I was able to get a an amazing deal and drive off that day. I recommend speaking with Cyril for any inquiries at this location.
Jay Lena Noor
May 17, 2016
Since purchasing my vehicle at the end of March, I have been into the dealership for service a handful of times for multiple different issues. First a rotter, next the tire, another issue was a dead battery all within a week of purchase. I have since been in for issues with the transmission (which were only taken seriously when I explained that I had codes from a transmission specialist) as well as sensor issues that have not been found with your 90+ point inspections. My continued disappointment with this dealership and the service provided on all occasions has inundated my life thoroughly.
CS & DG Cubs Fans
May 14, 2016
My wife & I went looking for a car we found on the Advantage website. Looked around at a few first. Then Shawn Bell who introduced himself before we started looking helped us to see if they had the 2013 Chevy Cruze that was on the website. It was there and was just put on the new list. So we took it for a test drive and really liked it. Shawn Bell was a great salesperson with great communication and helped us in getting a GREAT deal that was in our budget !
NMM
May 10, 2016
Everyone was very friendly and helpful. I would recommend this location to anyone who ask.
Kendra Parker
May 4, 2016
My experience with Advantage Chevrolet of Hodgkins was a great one. Salesman DaShawn Bell did everything he could to make sure I left with the vehicle I wanted at a fair deal.
Gorm62
Apr 19, 2016
The staff at Advantage Chevrolet are polite, friendly, and accommodating. I am physically impaired and Tom went out of his way to make sure I was comfortable. He made sure that my car was brought around so I didn't have to go look for it. I also had to reschedule my appointment a few times and your staff were very quick to respond and were very accommodating.
Scope53
Apr 19, 2016
they were friendly, courteous, and took me right away. The place was very clean, coffee was available, and they came to get you once your car was ready. I love that I got a car wash. Other Chevy dealerships don't compare to advantage Chevrolet.
Wicabal1
Apr 19, 2016
I never did this before but i really need to get this out. The repair department totally corrected a issue that Chevy them self didnt even try. A recall issue that was so called corrected in 2014 came back. Chevy said they wouldn't cover it becuase it was fixed in 2014. If the recall was fixed why did it come back and? Chevy wanted to charge me for this repair but Advantage rapair department understud that it should not be a consumers problem if Chevy fixes it in 2014. This is my second car from Advantage and it will not be my last. I love this dealer and repair department. By the far the best in the buissness . Keep up the great work.;
Esteban
Apr 15, 2016
Come check out any car here at Advantage Chevrolet great service, great prices and easy loans!!Thank you all!
Camaro Mike
Apr 1, 2016
I bought a 2013 Camaro a year ago I used bad gas from speedway my car was stubbleing all over the place so I took it in to Chevy in Hogkins they took my car right away and instead of charging me an arm and a leg to get my fuel injectors replaced they did it on the house car running like a champ
JaLena
Apr 1, 2016
DaShawn was FABULOUS!!! I stopped in to look at a used Equinox, and was provided with a great deal that fit my budget and got better financing than I thought. Who could ask for more? Shawn provided everything I needed and was attentive and understanding to my situation. Thank you for everything!!! <3
James
Mar 16, 2016
The staff is always helpful and courteous. It took two weeks for a part to come for a recalled seat belt. I was provided a rental during the two week wait.
MelissaA
Mar 10, 2016
We leased a car from a this company and the experience was horrible. The salesman was dishonest about what we were getting, and completely unknowledgeable about the product he was selling. Made multiple promises that were not received or fulfilled. Sales company promised us some rectification and we have still not received it 9 business days later. We also have not received the check they owe us for the difference on our trade in. We have made repeated phone calls only to receive empty promises and then silence. This company has taken advantage of my husband and I. The customer service we have received is slimy at best. Very shady...
Advantage Chevrolet customer
Mar 8, 2016
Advantage Chevrolet in Hodgkins, Illinois had exceptional service. Really friendly staff to work with. Our sales representative Pablo Bear was a phenomenal staff member. He was very knowledgable on the cars and easy to work with. It was a very smooth car buying experience. I would recommend this dealership to all family and friends.
Donavon Bush
Mar 6, 2016
DaShawn Bell was a great salesman, and was extremely helpful for me buying my first car.
Zhongqiu
Mar 2, 2016
good purchase experience, the sales person had good knowledge of the cars but did not clearly let me know the differences of Limited LT and LT at the first time.
Diana
Feb 29, 2016
For the service being a recall on my car, I was in and out within the timeframe that was quoted, if not sooner!
Thomas
Feb 28, 2016
Very professional. Orderly check in process with very knowledgeable service writers. (These surveys can be a pain in the butt though).
Elizabeth
Feb 27, 2016
I was able to make a same day appointment for service. I loved that. My oil life was at 14% and I was nervous to keep driving without getting an oil change.
GeminiGrl569
Feb 27, 2016
Great experience. Friendly staff. Quick. Easy. Painless.
Olayinka
Feb 27, 2016
professional and courteous. I had a great experience here, very Friendly personnel. I would definitely recommend you to my friends and families.
Lekisha
Feb 20, 2016
Everyone was very kind and respectful. Also I didn't have to wait long. Great service Thank you Advantage Chevrolet of Hodgkins team!!!
Daisy
Feb 19, 2016
It was a pleasant experience. The customer service was excellent. The employees were friendly and informative. The facility was clean and the lighting was perfect for reading .
Judith
Feb 19, 2016
Always a great experience. Service dept Rocks !!. Such a friendly group of people. Sales always on their toes. Wouldn't go anywhere else. Always telling friends to go to Advantage chevy
Lawrence
Feb 19, 2016
The service provided went smooth. The appointment was on time. It was much improved over prior visit. I would go back again.
Ryan
Feb 19, 2016
Good experience they did a good job handling oil change process , was happy I was able to get it done on a Saturday
Josue
Feb 18, 2016
Always go back to the dealer because make me field like family good people and their friends with the customers
Mary Ann
Feb 18, 2016
VERY EFFICIENT, DID NOT HAVE TO WAIT LONG ONCE WE ARRIVED, COURTEOUS STAFF, CAR WAS WASHED ONCE ALL WORK WAS DONE.
Miguel
Feb 18, 2016
Excellent customer service & the people just take of you as soon you walk in the door you don't have to go & look for someone there they are ready to help in any needs you need.
David
Feb 15, 2016
I was told when I purchased the vehicle that when it was brought in I would get a wash and vacuum interior. I have been in twice and my vehicle has come out dirtier than when I brought it in . NOT A HAPPY CUSTOMER
Robert
Feb 14, 2016
Did what they said with no surprises while I waited with free wi-fi, coffee and doughnuts. The came and got me when they were finished.
Alicia
Feb 12, 2016
I always have a great experience here at the dealer. I have been coming here for about 4 years now. Everyone there is polite and welcoming. I went to get an oil change on my vehicle. Jim the service advisor always takes care of me and makes sure everything is fine. Carolina was very helpful as well. She had notified me when my vehicle was ready. I would definitely recommend Advantage Chevrolet in Hodgkins. Thank you!
Marvin
Feb 12, 2016
Keep up the great work - I love it. Staff is very helpful & professional & always ready to hel with your needs.Marv Rezabek
Dawn
Feb 9, 2016
The place is always clean, the people remembered me- personal engagement. I always feel loved. I often share my experiences with friends and strangers, ADVANTAGE is my car place!!
Gregory
Feb 9, 2016
Good experience, treated well, appreciated the time it took to complete the repairs. Was easy to establish the appointment for the service needed.
Jeremy
Feb 9, 2016
The service person, Rick was very helpful and provided status updates periodically during my stay. I also appreciated his diligence in regards to running down the warranty for the parts needed.
Kelly
Feb 9, 2016
I bringy 2014 Cruze in for service and have been very happy with the dealership everytime. Will continue to go there. They only do the service I request & do not try to push anything additional.
Maria
Feb 9, 2016
The staff is excellent, they are always friendly and address any concerns I have in timely and professional manner, no matter how small .
Robert
Feb 9, 2016
Work is explained and cost is done in a timely manner. Jim is a great customer rep always friendly and smiles.
Beth
Feb 8, 2016
Advantage performed an unauthorized "hard" credit check, after assuring me that they would not do so. While I was very pleased with the service I received with car maintenance, I felt insulted and betrayed with the buying process.
Chelita
Feb 8, 2016
Great Service, much better service than Homewood Chevrolet.The staff was more friendly and kind to their customers. I will think about buying a another car from here.
Dalia
Feb 8, 2016
The service/work done on our vehicle was great. The time it took to do the work was a bit long.
Dennis
Feb 8, 2016
Car done promptly and on time. Car was return cleaned. Service advisor courteous and available. Appointment was made easy. Good doughnuts.
Elizabeth
Feb 8, 2016
I appreciate how friendly everyone always is; they treat me like I am very important to them. You always leave with a good feeling.
Felicia
Feb 8, 2016
It was a great experience as always when coming to advantage chevrolet to conduct any kind of business people their are always friendly and make you feel very wlecome
Fredereike
Feb 8, 2016
Went in for oil change and to have rear wiper replaced. Work was done quickly and efficiently. Didn't have a long wait.
Jose
Feb 8, 2016
Very fast work and service and the people are nice to answer the questions for the service,very good repair service.
Judith
Feb 8, 2016
The employees were very courteous. The wait time was not that long. The waiting room was very comfortable. And I am thankful that for the first couple of years my car is covered hundred percent.
Juliann
Feb 8, 2016
I like getting my car serviced at advantage chevorlet. Its always very clean.The staff is always courteous and prompt. Great service! They let me know what maintaince my car will need in advance. I am a very satisfied customer.
Matthew
Feb 8, 2016
The service representative was Pleasant and service was performed quickly. They had the first oil change service completed while I waited.
Rosemary
Feb 8, 2016
I have had a great experience so far. I haven't had no reason to think otherwise. I hope I have the same service every time.thank you!
Steve
Feb 8, 2016
Staff was friendly and helpful. Service was explained and easy to understand. Great facility and never have had an issue with the quality of work.
Mike
Jan 4, 2016
When I visited Advantage Chevrolet in Hodgkins on Christmas Eve I was immediately greeted by Ernie Jiminez. He was extremely helpful in the process of me purchasing my 2015 Chevy Impala LTZ. I thought I would be there for a long time, which i dreaded because I had to go in to work later that day, but Ernie assured the process would be quick and painless. he kept his promise and I was literally leaving in my new car before I knew it! Also, the business manager Dennis Reilly helped seal the deal while keeping me laughing. Overall it was a great experience and I recommend anyone looking to buy a new or pre-owned vehicle to visit these guys! They're professional and they take customer service very serious! I can't stress enough how happy I am with the deal I got. Thanks Advantage Chevrolet you guys are first class in every sense of the phrase.
Najmi9252
Jan 4, 2016
We leased Chevrolet Trax 2016 from Advantage Chevrolet, Hodgkins, Illinois. This is our second leased car deal from Advantage Chevrolet after Chevrolet Cruze 2013. Sales Person Deshawn Bell helped us with leasing formalities of Chevy Trax 2016. He was very calm and patient & Business Manager Dennis Reillly helped with the finance part. He was thorough in his work and explained the paperwork and answered all our questions. It worked very well. We are happy with the deal. Staff is friendly and helpful and we will highly recommend Advantage Chevrolet, Hodgkins, Illinois for business. We also bring our cars for servicing and have always been satisfied and happy with work done. Thanks Deshawn Bell and Reilly for the time you gave us and making the leasing process a pleasant experience. We definitely hope to come back again in the future.
Doris
Dec 31, 2015
I always get the best care whan I'm there the only thing is that i missed Dena. THANK you and they treat you very nice
Najmi9252
Dec 30, 2015
We leased Chevrolet Trax 2016 from Advantage Chevrolet, Hodgkins, Illinois. This is our second leased car deal from Advantage Chevrolet after Chevrolet Cruze 2013. Sales Person Deshawn Bell helped us with leasing formalities of Chevy Trax 2016. He was very calm and patient & Business Manager Dennis Reillly helped with the finance part. He was thorough in his work and explained the paperwork and answered all our questions. It worked very well. We are happy with the deal. Staff is friendly and helpful and we will highly recommend Advantage Chevrolet, Hodgkins, Illinois for business. We also bring our cars for servicing and have always been satisfied and happy with work done. Thanks Deshawn Bell and Reilly for the time you gave us and making the leasing process a pleasant experience. We definitely hope to come back again in the future. Jumana & Najmuddin Chinwala
Robert
Dec 29, 2015
everything and everyone was very good the facilities were clean and comfortable-the person who helped me kind and ver considerate
Roger
Dec 29, 2015
Customer service was outstanding. Worked hard to get things right.The waiting area could use a little better lighting for us older poeple to read by.
Christopher
Dec 28, 2015
I had an appointment to have regular maintenance and they had me in and out within 2 hours with my car driving like it was brand new.
Rick
Dec 27, 2015
Always friendly and helpful. They always remind me of my important service milestones. I never feel pressured for any unwanted service.
Mary
Dec 24, 2015
Work was done when they said it would be. Pleasant experience. Provided transportation back and forth for me while they worked on my car.
Matthew
Dec 24, 2015
Fast service on this visit being the first problem with the truck they fixed it while I waited. Hopefully if there is a next time it's the same.
Charles
Dec 22, 2015
Excellent....as usual!! We always take our cars here for service needs. The staff are friendly and courteous and you know your car will be fixed properly.
Melaine
Dec 22, 2015
My service was excellent, everyone I interact with was freely and curiously, I was so please I told Steven, I will do a survey about the services I received.Thank you.
"
Dec 19, 2015
Computers were down on the day I had brought my car in, but there was something going on with the air bags and the gentleman told me I could come back or leave my car and it would be fixed as soon as possible. did just that and by 3:00 I got a call and it was all ready. All folks at your service dept. are always very kind and helpful. Thank You very much Mrs. Eleanor R. Lezza.
wantinganewcar
Dec 19, 2015
I had consulted with 2 Internet Specialists about a vehicle listed on Cars.com. After confirming the price on the exact vehicle I made plans to drive to Advantage Chevy to really pursue a particular vehicle. That night before, after the store had closed officially, one internet specialist called me because a manager informed her that the price was only for Illinois residents. I live in Wisconsin. Deal over.
Kenneth
Dec 17, 2015
Every person I had contact with were true professionals in every respect. Service was timely, no surprises there. Waiting room was clean, comfortable seating, free donuts and coffee was a nice touch.
Linda
Dec 17, 2015
Service was quick and the personnel were all polite and professional. My oil change and inspection went well and repairs were done in a timely manner.
Virginia
Dec 17, 2015
Briefly, I have relied on Advantage giving me a honest, straight forward experience; whether is was to purchase a new car or the needed regular maintenance. I will continue to coming to Advantage in the future. Thanks.
Fred
Dec 15, 2015
Great job done by all truck was done on time and clean. Waiting room was comfortable with hot coffee and fresh doughnuts.
Abel
Dec 14, 2015
Good experience and on time service completed as stated. All the work was done to satisfaction. And recommendation for future service
Iris
Dec 14, 2015
Everything was fine but I think you can improve on timing it take a little too long for services. Other than that 2
Janet
Dec 14, 2015
From the time I placed the call to schedule my appointment to driving my car off the lot, the service was professional and effecient, fast and friendly, informative and supportive. Thank You!
Steven
Dec 14, 2015
The experience was fine. My family members are preferred customers at Advantage Chevrolet in Hodgkins, having purchased 3 vehicles from them and I would definitely recommend them. (Great service & Friendly) Enough said.
Frederick
Dec 12, 2015
My appointment was right on time, for when I needed service.Clean facility, and research was done to answer my questions. The personal was friendly.
Ashley
Dec 11, 2015
They were fast and very nice. They also have me information about the vechicle exchange program that I might be interested in a few years.
Jaquelyn R
Dec 10, 2015
Brent made my buying experience a pleasure. He found out what I wanted and selected the best car for me at the right price, I was notified of all of the information I needed and coming to an agreement was easy. PLUS THIS IS THE TIME TO BRING A TOY THERE. I did because Advantage Chevrolet cars for the community as well as the customer. I am a real Chevy Malibu Gal and always will be. Jaque R
Irene
Dec 5, 2015
I had a very good experience. Very professionalSomeone had called not from the service area and had wanted to give me a quote on my car when I was going to pick it up. I had asked her to leave that with my bill and I would review that. Nothing was left and when I sent an email back later that evening I still have not heard anything.
Claudio
Dec 4, 2015
It is definitely a plus to have lots of Latino employees. Someone that we can relate and ask question in our native language makes us feel very comfortable. If you could increase that presence in your service area it would definitely be a plus for me. I have not head the opportunity to meet any of your sales representatives but I hope you have someone as humble as Nick Chavez! Will truly miss him!
Antonia
Dec 3, 2015
It is a good clean and friendly place. The waiting time is a long, so to accommodate, I think they should offer the customer a option of a rental to do other errands. Even if its not an overnight-er.
Grace
Dec 3, 2015
Earlier this year,I had misplaced my keys and had to have my auto towed plus purchase a replacement key. I found both original keys and brought them in to have them re-programmed to match the replacement key. It took less than 10 minutes.
Sharon
Dec 3, 2015
everyone was friendly & helpful I enjoy coming there for the excellent service I receive The coffee and donuts aren't too bad either
Charles
Dec 1, 2015
Very courteous, service was finished when they said it would. Waiting room was pleasant, didn't mind waiting there. My service will always be done there.
David
Nov 29, 2015
I did a short notice appointment an had no issues gaining a slot for service. Service had my car in and out quickly allowing me to continue my appointments on time. service was excellent
David
Nov 27, 2015
Everything was done on time. But I did not need to sales pitches while I was waiting where they try and get me to buy a new car while getting mine serviced.
Dondretta
Nov 26, 2015
Great customer service! Waiting time is not bad. The staff is very friendly. I would most definitely recommend this dealership to anyone.
Nedra
Nov 25, 2015
Staff pleasant, taken on time for apt, would definitely recommend for service or for a purchase of a car. Always a good experience
Denise
Nov 24, 2015
I took our 2011 traverse in for new tires and recall work. The work went ok. Service time took a bit longer than we were quoted.
Gary
Nov 23, 2015
I have purchased 5 new vehicles over the past 25 years. The service is great, the people that work their are awesome and the vehicles are very dependable.
Kathleen
Nov 23, 2015
We buy a lot of cars from Advantage & we also service all of our vehicles there as well.I will admit this is the first time we received good service from this department,its usually a disaster.
Miles
Nov 23, 2015
It was very professional and.timely..I was treated very well (as always ), it was a very pleasant experience.I would recommend Advantage Chevrolet to everyone
Dennis
Nov 20, 2015
Everything done to my expectations. Everything done on time and my car returned to me clean and shinning. nice people to work with.,
JenniferD
Nov 20, 2015
After online researching numerous dealerships looking for a Chevrolet Cruze, I decided upon Advantage Chevrolet Hodgkins because they had many options at their location. I am very happy I made that decision. Upon arriving I was greeted at the door by a salesman named Omar. He asked me what I was looking for and then began to show us the Chevy Cruze's he had available. As we went from car to car, he asked me questions about what I was looking for in a car and what was important to me. He was polite and not pushy (as most sales people are.) I found my dream Cruze in their parking lot and right away Omar got the keys and we test drove it. Great car! Once the numbers were crunched Omar explained the options I had as far as buying or leasing a car, as well as my options into getting into a brand new car. He seemed very genuine. Once I decided on the car, Omar went over and beyond to help me. He took off my license plate (that my son gave to me) and helped me set up the bluetooth and OnStar. The process of buying a car can be long but Omar was very friendly and fun to hang out with. Overall this was a great experience!
Ana
Nov 19, 2015
The experience at the dealership itself was very good. Despite the fact that we were not too impressed with needing to bring the car in for repairs at only 56,000 miles. The service staff and everyone else were very good.
Barbara
Nov 19, 2015
Service was excellent as always.Friendly workers and fast service. I would definitely recommend coming to advantage for any type of service that you may need
Cody
Nov 19, 2015
The people were nice the repair was done in a timely manner and it looked like new when it was done
Eder
Nov 19, 2015
It is pleasant as always, that is why I keep coming back and pay a little more for an oil change but know I get better service and work.
Erin
Nov 19, 2015
Was in and out in the time promised! Great service! My new place to go! Thank you very very much
James
Nov 19, 2015
The problems were fixed. Everyone very polite and the facility was clean. I would definitely recommend to friends and family.
Jordan
Nov 19, 2015
Great service, the salesman I had was excallent. The car buying process did not take as long as I had expected it to and they had a wide variety of vehicles to choose from
Mary Ann
Nov 19, 2015
very professional, able to answer all questions and concerns. would recommend highly to all my friends and family, have no hesitation about having my car serviced at the dealership, most efficient.
Rebecca
Nov 19, 2015
Everything was great! The staff was wonderful, too. They were helpful, friendly, and all was taken care of quickly, but also in the highest quality manner. Great place!!
Scott
Nov 19, 2015
Your service department has got their act together. Very organized & helpful. Unfortunately we still talk about the awful experience we had when buying our 2014 cruze. We picked out the car, test drove, etc on one day. Came back next day to sign all paperwork & pick up car. We waited almost 6 hours. We paid cash but had a credit screen on both. Was pressured to take protective coating-we didn't. We waited & waited. Usually, as a GM retiree was treated with such respect - not this time. Boy, did we miss dealing with Ken. It was needless to say, a very disappointing experience.
Theresa
Nov 19, 2015
Just generally a good experience. Treated well, updated as necessary. Friendly staff. Have been a customer for many years. Would recommend to others.
Valerie
Nov 19, 2015
The service department was very nice. They were fast and friendly. The finance person needs a makeover. Wonderful sales guy! Chris was awesome to deal wiyj.
Wayne
Nov 19, 2015
Service technician relied solely on computer diagnostics to determine if a valid service issue existed. No test drive or other evaluation method was used. Customer had several issues that were not resolved to the customers satisfaction because the computer diagnostics apparently showed that all reported issues were within specifications. The customer contends that either the GM specifications are outside an acceptable tolerance band or that vehicle design flaws exist that are not revealed by the computer diagnostics.
Robert
Nov 18, 2015
fast and clean service, friendly mechanics and staff and good coffee and unending Duncan donuts! I always take both of my cars to advantage ever since I bought them there in 2012
Debbie
Nov 17, 2015
I could not have asked for better service. My car was towed and repaired within hours of my engine light coming on.
Donna
Nov 17, 2015
Friendly and efficient...The department takes the time to make sure I took my car in for scheduled service to keep it running at 100%.
Ray
Nov 17, 2015
YOU CAN EXPECT A WARM WELCOME FROM THE PEOPLE AT ADVANTAGE CHEVROLET. WILLING TO GO THE EXTRA MILES FOR THEIR CUSTOMER.
Sarah
Nov 17, 2015
i enjoy knowing i can have service to take care of other things in the area by having access to a driver to take me to wherever i need to go and pick me up again.
Barbara
Nov 16, 2015
Quick fast service, sales person was attentive to my needs. I needed a ride to work they call the shuttle over and the car was warm and clean, the driver of the shuttle was awesome and great
Bonnie
Nov 16, 2015
Even though I waited quite a while, my stay was comfortable. Coffee and donuts were available. Your associate was very detailed in all that needed to be done to the car and it's running great. Thank you.
Emma
Nov 16, 2015
We have been customers for several years and continue to go great feed back , customer service, and friendly area.
Gloria
Nov 16, 2015
The service personnel that helped me, gave me constant updates on the progress of my vehicle which made my waiting time go by fast.
Kenyatta
Nov 16, 2015
The staff at Advantage Chevy of Hodgkins is part of my family now. They genuinely take the time to get to know you as an individual and cater to your needs.
Melissa
Nov 16, 2015
Always a great experience! I recently relocated out of state and I still go to Advantage Chevrolet for service needed on my car!!
Michael
Nov 16, 2015
Everyone was very nice and did an excellent job! Would definitely take my vehicle back to Advantage for service and possibly a new one!
Nicholas
Nov 16, 2015
Expirience nice was wonderful everyone is great at advantage. Sales, and service great!! Jim knows and so does his team!
William
Nov 16, 2015
Great service--Steve Cunningham. Also, the facilities are very clean. All staff is knowledgeable and courteous. Even though I live miles away, I trust Advantage Chevrolet for its services.
Kim & Craig
Nov 2, 2015
We had the best experience at Advantage Chevy buying a new car. Down from our Sales person Pablo Bear, to the Sales Manager Mark Ott, and Mark Brown. Mark Ott is very professional went into detail explained everything and is very personable. Each & every person we interacted with was very nice and professional at this dealership. Our overall experience was very positive. When we buy another car we will be going back to Advantage Chevy Hodgkins/Countryside. We will refer anybody, we know who is looking to purchase a car to go to Advantage Chevy. Thanks so much for making our car purchase experience positive. Kim & Craig
Steve Garcia and Dennis Reilly
Oct 25, 2015
A little summary of my visit to this location is: well first of all, this is not the first location I visited so I was a bit skeptical on how the service was here. Let me just say that the 2 gentlemen I dealt with were beyond amazing. they noticed and greeted me me as soon I walked, they heard me about everything I was looking for in a vehicle, they let me test drive and over all gave me amazing customer service. I feel like they were really hearing me out on my needs and they helped me pick a car that I absolutely love! thank you guys so much on helping me find my 2016 CRUZE!
Joseph
Oct 17, 2015
Everyone was professional and curious. Many businesses don't realize their employees can be both. Especially these days. Even if a employee wasn't the one helping you. They were still very nice and interested in your needs.
Mike
Oct 13, 2015
When they washed the vehicle after my recent service them missed half the car. It looked worse then when it was dirty.
Nicole
Oct 13, 2015
Great customer service. The showroom was nice and my representative made my buying experience pleasant. I will definitely refer people to this dealership.
Kevin
Oct 12, 2015
Excellent service, very helpful. Price for part purchased was higher than expected. In any case I needed to have the part replaced and service was quick, service representatives were very courteous.
John
Oct 10, 2015
Helpful, I do not feel pressured, I am treated fair.I have bought and leased vehicles, there are no hidden agendas.
Juan
Oct 10, 2015
Omar is great!!! I'm already telling my friends and family to go see him. Second time I buy a car from advantage Chevrolet and this was a much easy and fun experience. I can see my self buying my 3rd car from you guys . Thank you
Frank
Oct 9, 2015
Very satisfied with jim my service man and the service work performed. I was taken care of promptly and he did a great job
Joseph
Oct 9, 2015
very friendly personnel and ease of getting an immediate time to bring the car in for repairs. All was completed in one day even tho I expected to leave the car over night
Kenneth
Oct 8, 2015
I came in for an oil change, I felt well taken care of and attended to. My car was washed and polished to a "like-new" condition when it was returned to me, a big thank you to both Diego and Ivan who washed my car.
Martha
Oct 8, 2015
Steve was an awesome representative of your company. He went the "extra mile" to help me. He was so proactive without even asking him to help in two areas when I was there. He is an exemplary employee of yours and you are blessed to have someone of his calibre representing your organization and being so customer forcused!
BRENDA
Oct 7, 2015
Joe was really helpful with my sale on a Equinox 2015....., he did an awesome job when explaining the process. he had the knowledge and was really courteous. when doing the paper work all of my question/concerns were answered. i definitely recommend this Advantage Chevrolet!!!!
Charles
Oct 7, 2015
We love Advantage Chevrolet! The service is wonderful and the employees are friendly and helpful! Advantage Chevrolet goes out of it's way to take care of their customers.
Janet
Oct 5, 2015
Fast, friendly and courteous Service! Everyone assisting me was well informed and supportive, answered all my questions and offered great suggestions for the best possible and affordable results.
Khristine
Oct 3, 2015
Service dept did not inspect sensors on tires after rotation. While 527 miles from home the right rear tire light came on. Called OnStar & they contacted the dealership. Technician apologized & said to bring my car back in the following Monday when I return. To have that sensor go off like that while driving 500 miles away from home was a very terrifying experience. I was traveling by myself.
Kristie
Oct 3, 2015
I usually deal with Gina for my service, not sure who I dealt with this time, but he called to give me a quote, spoke with my daughter, didn't return my phone call, then acted like it was a surprise that I asked him what service did you perform on my vehicle. The reason I bought from your dealership is your service - I would suggest you remind your service agents return phone calls. Thank you, Kristie Oblak
Donna
Oct 1, 2015
My visit was a pleasant one. My oil change was done quickly and efficiently. I was pleased with my experience.
Veronica
Oct 1, 2015
Felipe and Jim were polite and consciencious, after two attempts they helped us to find the problem. My car is running well now, and I thank them for their assistance.
Charles
Sep 30, 2015
Fast and friendly . Got lots of phone calls with reminders. My car was towed one day and back with me the next
Kimberly
Sep 26, 2015
Great experience. Fast and friendly service. Job well done. Excellent staff and clean facilities. There were even donuts in the waiting room!
Isaias
Sep 20, 2015
I always have to much help with everything I need to know about my cars that's why always I go to the dealership to my service.
Jim and Heather
Sep 13, 2015
We needed 2 vehicles, so going into this situation and actually walking out with 2 vehicles was a long process but well worth it. Dealing with our salesman Joe Chiquito was stress free. He worked with us along with the new car sales manager to get us into 2 vehicles that worked with our budget we had in mind. I would highly recommend a visit to Advantage Chevrolet in Hodgkins.
Melissa
Sep 12, 2015
I did not have to take time off of work. Able to make last minute appointment. Great shuttle service to work.
Adrienne Coleman
Sep 11, 2015
On July 25th i purchased 3 cars by Joslynn Keys my sales rep and she did a spectacular job. Her customer service skills was so good. I will recommend anybody to Advantage Chevrolet in Hodgkins.
Anna
Sep 10, 2015
Friendly prompt...comfortable waiting..ayoung lady asked if she could get us something to eat or drink very sweet...Good service. will definitely come back for next service needed.
Barbara
Sep 10, 2015
Went to pick up an extra key.Had a question to ask from the service department about my A/C that maybe they could answer. Not only did they make time to look at it.They also change the car chip for the A/c. Wonderful service. Thank you so much.
Barbara
Sep 8, 2015
Purchasing my vehicle at Advantage Chevrolet was a Very good experience they were all very helpful and considerate. The facilities were very nice.
Marcie
Sep 8, 2015
Generally never any issues. The timeframe provided when waiting for service is usually accurate.The employee's are always happy and informative.
Yana
Sep 8, 2015
The service was excellent. I was treated very pleasant by the service men. I would recommend all of my friends and family to this dealer.
Judith
Sep 5, 2015
Best service dept customer service ever. Julia & Felipe are always so friendly and greet me properly .Very professional. Past couple of cars Ive bought from advantage Fabian was the sales person and he has been awesome. Treated with the up most respect. very professional. Definetly refer Advantage to anyone who wants a new or used car
Travis McKinney
Sep 5, 2015
Jocelyn Keys was SUPER awesome. I want to her and she literally worked magic. I would recommend her as a salesperson any day at any time.
Dawn
Sep 3, 2015
everyone is always friendly and helpful not a bad thing to say. Even our sales guy that got us the equinox stopped when he saw me to come say hi and see how my family was doing. Great job that's so nice.
James
Sep 3, 2015
It was very good. I'm happy. Joe was awesome! Sales team/mgr great. Over all it was very good. One suggestion, how do you shorten the process? I think I was there 5-6 hours. Thank you.
Richard
Sep 3, 2015
Very Professional! Everyone went above and beyond, without being pushy or aggressive. Would highly recommend to anyone looking to purchase or lease a new vehicle.
Lea Anne
Sep 2, 2015
I was in for recall work. Jim was polite and engaging. The work was done quickly. I have no complaints.
Roger
Sep 1, 2015
I was able to book my appt.the day before, friendly service people makeing sure that you had everything you needed.
Leonard
Aug 29, 2015
Probably the main reason I shop (and recommend) Advantage Chevy is because of my sales consultant, Joslynn C Keys. She is very friendly, knowleable and thorough. I rely on her to provide me excellent advice whenever I lease or buy a vehicle.
Virginia
Aug 29, 2015
As always; a great experience as I have grown to expect and will continue my business relationship for years to come! Thanks to everyone.
James
Aug 28, 2015
I have serviced my Trailblazer at Advantage Chevrolet ever since purchasing it there new in 2007. Everyone that I have ever dealt with in the Service Dept. has always been very helpful and courteous. They get you in and out as quickly as possible; and, I have never had to bring my vehicle back because the service wasn't completed properly the first time.
Laurie
Aug 27, 2015
Purchased my Impala at Advantage in Countryside and also have my scheduled maintenance done there. Very courteous and helpful there.
Nadine
Aug 26, 2015
I had a great experience, they had me in and out within two hours. I really appreciate the free car wash.
Ray
Aug 25, 2015
I came in for service without a reservation, a warning light was on. You were Able to provide service and fixed the problem.
Jim
Aug 24, 2015
Everyone was very helpful and courteous. Did the work in a timely manner and was informed by the Service Rep everything that had to be done before it was ever done and l feel that was great.
Julie
Aug 23, 2015
The car runs ok. The check engine light came on and I checked the gas cap and the light went off eventually.
Don
Aug 22, 2015
You ordered the part needed and scheduled the repair at my convenience. It was completed when promised. I appreciated the fact that the repair was covered under warranty.
Gloria
Aug 21, 2015
Leonard as well as the rest of the staff were very courteous, helpful and quick. I thought it was going to take longer but it took less time than expected. Thanks!
Kathryn
Aug 21, 2015
Very polite and welcoming staff. Comfortable waiting area. Free wifi is a big plus. Thank you Advantage Chevrolet! Keep up the good work.
Angela Campbell
Aug 18, 2015
I trust this place with my life I know when I come to them to get a car or something fixed they won't let me down I received the best service everything is just so perfect
Laron
Aug 18, 2015
pleasant experience... will recommend to friends and family when the time comes for them to purchase a new vehicle. I bought two cars from advantage each time was pleasant.
Gary
Aug 16, 2015
Service appointment took 2 hours & 15 minutes. I was told it should take 1 1/12 hours. 2 hours & 15 minutes is a long time to sit in a waiting room
Carolyn
Aug 15, 2015
Excellent service. The staff took the time to answer all questions. Very friendly and informative. They even included a free car wash.
Gerardo
Aug 15, 2015
Customer support was awesome. From greeter to service desk to mechanic. I appreciate the carwash and especially the shuttle service. This is very important to me.I am dissapointed on parts price. You charged me 1000 dlrs for a cstaytic coverter. I found a compatible part gor 35p dlrs. That sucks. Now, Im not complaining about the labor cost
Nicole
Aug 15, 2015
I am happy that they fixed my car, but the prices are ridiculous! The service was professional, but I could sense very firm undertones to get my car fixed there or get it out of there (it was towed there).
Christopher
Aug 12, 2015
Great experience people went out of their way for me I will be back, I only wish I took more time to remember the names of the people that helped me
Fred
Aug 12, 2015
The staff is always friendly and helpful . there is hot coffee, WI Fl TV,doughnuts and a free car wash the lounge area is clean and comfortable.
Robert
Aug 8, 2015
they're fast, curtious and accurate. 've been going to them since mid 2012 when I bought 2 cars from them.
Anthony
Aug 6, 2015
OIL CHANGE AND TIRE ROTATION APPEARS TO BE DONE CORRECTLY, NO COMPLAINTS. SERVICE WRITE UP PERSON EXCELLENT AND WILLING TO HELP MORE THAN NORMAL.
Judith
Aug 6, 2015
Your service representative Jim was friendly, courteous and kept me up to date on what was being done with my vehicle and checked to see if my extended warranty would cover the repairs, for which it did with a $100 deductible. The other 50,000 mile check-up and fluid changes, etc. were also done.While repairs and updates were being made I also met with Steve Garcia who gave me a few test drives on newer vehicles, but I wasn't able to commit at this time. A combination of the vehicles would have been great, but all of them did not meet my expectations as well as my 2008 Impala.
Mauro
Aug 6, 2015
Made an appointment & it went smoothly. Had a pleasant visit at the dealers. It was great service for the visit.
Shareta
Aug 6, 2015
Wonderful staff. Joseylnn keys is great, she was very professional. As well as making sure I the customer understood, everything that was taking place.
Timothy
Aug 6, 2015
Wait times for oil changes & tire rotation could be faster than slightly over 2 hours, when there's only 2 or 3 people ahead of me. But overall, completely satisfied with the quality of service on my 2014 Camaro.
Laura
Aug 5, 2015
Jim, your Service Rep, was extremely pleasant & helpful in addressing the "check engine" light that went on in my Impala late on a Saturday afternoon--which went in again tonight; will need to contact Jim.
Nicolette
Aug 5, 2015
The traction and ABS light came on occasionally. They determined the problem quickly and repaired it by replacing a harness. I am completely satisfied with Advantage Chevrolet and how they handled everything.
Shawna
Aug 5, 2015
Ernie took care of me. He was awesome and helped me get a brand new car, that I LOVE! I came in thinking I would get a used car but I was able to drive off with a new one with free maintenance and awesome features!
Esperanza
Aug 4, 2015
You guys are the best you explain everything to my wife more then once and had the answers to all here questions
Maria
Aug 3, 2015
Jim at the service desk is great. I felt comfortable leaving my car at Chevy to the service it needed.
Richard P.
Aug 3, 2015
We met a Sales Consultant (Juan) that really knew the Advantage product that we were interested in. His professionalism, along with all of the shop's easy-going approach is what kept us interested in buying a car from Advantage. We were happy & they got the sale! Richard P.
Eddie
Aug 1, 2015
Pablo Bear was friendly and helpful in the purchase of our 2015 Chevrolet Cruze. Very pleased.
Amanda
Jul 30, 2015
Evan Moen and the Advantage Chevrolet team were a great help getting me into my brand new Equinox. I couldn't be anymore happy with my new truck and the place I got it from. Advantage Chevrolet is a beautiful place of business.
Mark
Jul 23, 2015
I had a great experience when I brought my car in for service I was helped by Katie she was very professional and took the extra time to go over some options on the car that I did not know about and I really feel that you have a great employee she was kind and helpful 5 star service from her
Krzysztof
Jul 22, 2015
I love this dealership , they do everything as they are supposed to, they are very friendly and very good customer service
Arthur
Jul 21, 2015
Terry in the Service Department is Very Professional, and Mayra explained my options for a trade-in. I have always had a Good experience at Advantage Chevrolet.
Salvador
Jul 19, 2015
I did not want to have a conversation about trading in or selling my car. I enjoyed the free water too.
Todd
Jul 19, 2015
I was happy with the quick service when I dropped off the car and the quick turnaround on getting the vehicle fixed. Very well done. Also, you asked me all these same questions on the phone, what is the point to asking me twice? Am I getting a survey because I answered favorably on the phone? That was rhetorical.
Walter
Jul 19, 2015
As usual service was great. Would highly recommend to friends.Service keeps my Chevrolet working great. Keep up the great work/service.
Gary
Jul 17, 2015
Great service, very fast and polite. Was able to take advantage of their courtesy shuttle and then return without issue.
Deborah
Jul 15, 2015
The only issue I had is that I couldn't find my car. Normally it's parked in front of the building, but it wasn't anywhere to be found and there were some open spots in front of the building. Jim Srp graciously helped me find my car which was parked by the new car inventory. I don't want to have to be hunting for my car every time I need service.
Gelina
Jul 15, 2015
Very good service. I was in and out. Associates very polite. Great experience. I will be returning for any car needs of my own
Joseph
Jul 9, 2015
All 4 of the scheduled services were performed on my Chev Voltahead of the promised time. My volt calls for 38 lbs of tire pressure and was set right on the money. The team did a great job.
Melissa
Jul 9, 2015
I recently moved to Milwaukee & I still travel to Advantage to get my car serviced. The customer service that Felipe exudes makes the trip worthwhile!
R. Alva
Jul 9, 2015
Had a great experience with my first new car purchase. I love my new 2015 Chevy Trax. My salesperson Steve Garcia was very helpful and patient. He found exactly what I was looking for. I also wanted to send a special thank you to Jason Roberts for all of his help and guidance.
Laveppia
Jul 8, 2015
The attendant greeted me quickly upon my arrival. Jim assisted me with my service. My car was completed quicker than anticipated. At the end of my visit Jim presented me with a business card and instructed me to contact him with any questions or concerns. Excellent customer service.
Mayra
Jul 8, 2015
This is my second car I buy from Advantage Chevrolet, and like the first time the experience was amazing. Great,friendly professional and helpful staff. My sales person Chris K. is someone I trust and enjoy working with. advantage Chevrolet continues to impress me each time with the amazing and hard work they do and the great customer service they have.
Keith
Jul 7, 2015
My experience is always a good one when I need to get something looked at or fixed on my car. Also, Katie in the Service department is fantastic and is always a ton of help when I bring my car into the shop.
Vito
Jul 5, 2015
everything as expected. Having to get an oil change without an appointment is an issue for me because of distance.
JK
Jun 26, 2015
After multiple phone calls and being transferred tons of times all I got was a voicemail. Had all the paperwork ready to go and was waiting on salesman to give me an estimate cost for shipping. He called me back and said they sold the car.
Valerie
Jun 24, 2015
They were very friendly, helpful. They explained everything in detailed manner to where it was understandable. The facilities were very clean. Staff made fresh pot of coffee.
Charles Cicenas
Jun 20, 2015
Even and Chris were excellent and knowledge of my new Colorado was amazing! Will definitely be back for future car purchase's! Amazing service!!!!
Barbara
Jun 19, 2015
Omar is a fantastic salesman, and the service guys are wonderful they never give you anything but great service! The wait is usually not as long as they say it will be.
Eugene
Jun 18, 2015
I had excellent service from Advantage Chevrolet during this experience and all other experiences with them. I would recommend Advantage Chevrolet to anyone that wants to be treated like a human being and get what you pay for.
Frank
Jun 18, 2015
Advantage is a wonderful place to do business. They make you feel as if you are family. Every one was very helpful and friendly. They always tell you your options on your repair to try to save you money. The staff from management on down are great and the work that they did was perfect.
Sandra
Jun 15, 2015
Well I didn't make a appointment for an oil change but I was the first in line!! I was told it would be a three!! hour wait time but it was only an hour and a half wait time which was pretty cool!! So thanks again!!!!!
BrianS
Jun 13, 2015
We always appreciate the friendly staff at Advantage Chevrolet. They make you feel like you are really important. All the people we dealt with -- Shawn Bell, Mark Ott and Mark Brown, were all very helpful and very easy to speak with.
Dennis
Jun 12, 2015
My recall was completed quickly and the service manager was very professional. If the sales department is anything like the service department, I would definitely consider purchasing my next vehicle from you.
Terrence
Jun 12, 2015
This visit was for a repair from an extended warranty and was done as discussed and promptly. The reason I am neutral about referring anyone is because, although we have bought 3 vehicles from you in the past three years, when we wanted to make a deal on a van that was used and had not even been cleaned yet, the floor manager and sales person would not come down an additional $200.00. We vowed we would never buy a vehicle from your showroom again.
Eugene
Jun 10, 2015
I have always had a great experience with the crew at Advantage Chevrolet. They are very patient with me when I ask the same thing more than once. They are professional in their manners and treat me and my son like family.
Linda
Jun 8, 2015
My car was towed to your facility and Jose was welcoming and helpful. Not only did he write up my presenting crisis, but added the 2 recall issues to the service write up. I felt like a priority and not an inconvenience, since my arrival was not on the service department agenda. Jose offered to have me driven somewhere if I needed, and offered a courtesy car if the repairs took more than a day. I elected to walk around a nearby shopping center and when then porter saw me walking back he told me that I didn't have to walk, which I thought was so sweet and thoughtful. My car was returned fully functioning, with my overheating issue and the recalls fixed, and washed within a few hours-far exceeding my expectations. Jose reviewed the work done with me. On a different note, the facility was clean and appeared organized. The wait area was also clean and comfortable. Everyone I saw or worked with presented in a very professional and courteous manner.
Deborah
Jun 6, 2015
Julia in the service department always goes above of what she has to for me. Love talking to her because she listens and gets the answers if she don't know. Thanks to her I understand more than I did when I came in.
Lance
Jun 3, 2015
Near closing on a Friday received expedient & evaluation w/tire going flat setting up a time for it to be taken care of the next day. The Service Dept. did an excellent & thorough job in fixing the tire to my satisfaction. Jim Srp handled the problem with complete professionalism & efficiency. It's this type of service that keeps me coming back.
Steven
May 30, 2015
I purchased my vehicle on 5/27. As a two time vehicle purchaser, I had asked if I could have a complimentary paint touch up stick. I sent an email a couple days ago and have not heard back.
Meredith
May 29, 2015
I went in for a recall on my car and they fixed it promptly and gave me a carwash. It was an excellent experience
Delia Gamboa
May 23, 2015
Very helpful we got a great deal ask for Evan. Family friendly place of business. I highly recommend advantage Chevy to anyone who is in the market for a new car.
Keith
May 14, 2015
Every time I need my car fixed or looked at I go to you guys and it is always a painless experience which is a great feeling.
Tatiana G
May 14, 2015
I recently went to Advantage in Hodgkins to purchase a vehicle for the second time. My husband had purchased a car previously and we were so impressed with the service we decided to go back. Omar S helped us both times. He was great, he did not pressure us and he was very informative. We're so happy with our purchase, I will definitely be recommending Advantage in Hodgkins to all my family and friends.
Alejandra V.
May 9, 2015
Juan Martinez was the sales consultant I dealt with during my visit to purchase a Chevy Malibu. I could not have asked for greater service than the one he provided my dad, my brother, and I. He was the first to approach us as soon as we stepped foot on the lot and I can honestly say we got lucky that he did. I had been on the hunt for a car for a couple months now since I sold my old Volkswagen and it has been hell. We have been in and out of car dealerships every weekend with absolutely no luck. I attend Northern Illinois University out in DeKalb but I am originally from Chicago so I needed a car ASAP. My dad is a very tough man to please. He gives every salesman a hard time to the point where we have had a couple walk away from us. Juan Martinez on the other hand was very patient. Not once did he give my dad any attitude regardless of how hard he was being. Juan answered every one of his questions and if he didnt know the answer he made sure to find someone that did. We were all EXTREMLY satisfied with his service. Now, I am the proud owner of a 2012 Chevy Malibu thanks to Juan! All our needs were met and again all of our questions were answer. I would not think twice to return to this dealership to purchase my Chevy Silverado once I graduate from NIU. I will definitely recommend this dealership and hand out Juans phone number to any friends or family in need of a car. Thank you for all your help!
Julie
May 9, 2015
Everyone was very pleasant. Got the service that I was expecting. Always get treated with respect. Great place to do business.
Laura
May 9, 2015
Staff was very helpful and took the time to listen to what I had to say about the problem that I was experiencing with the car as well as with obtaining a tow truck to pick up the car.
Mary
May 8, 2015
I felt all my needs were met and I was given answers to all my questions . Definitely would return to this dealership and recommend to all my friends. Thank you for all your help !
Sandra
May 4, 2015
The appointment process was great. The staff is always helpful and offer suggestions about dates & times. My car was ready when the service department said it would be ready. A truly great experience. Keep up the great work!
Tiara
Apr 29, 2015
After, the situation and/or error was cleared my experience went well. I was going to be charged for my service, although my car was under warranty. The employee held himself accountable and corrected the error so I am grateful. I did not have to pay out of pocket and my warranty was recognized immediately.
Emma
Apr 25, 2015
I had a great and comfortable experience my sales rep did and always a great job in what he does, Steve Garcia and Davin as well for helping out.
Jim and Pat
Apr 15, 2015
Omar Delamora and Dennis Reilly made the purchase of our Traverse very easy. They were upbeat, efficient, and professional.
Ray
Apr 15, 2015
I was very pleased with my scheduled time and how the service dept. was on schedule in addition to being pleased with the complimentary car wash I received. Excellent service.
Julio
Apr 13, 2015
Excellent Customer Service. I did not have to wait long for the service of my vehicle. That's why I am a repeat customer.
Paulette
Apr 12, 2015
The service dept staff was just great and will do what it take to fix your car and do it with a smile. And in return the smile that I have on my face just make they day. Good Job!!!
Richard
Apr 9, 2015
Service counter was fantastic and Alex set me up with a rental. All was set up by Mark, many thanks to Mark!
Donte
Apr 8, 2015
This visit to Advantage Hodgkins was a lot better than my past service visits. I had several recalls, an oil change and needed the tail light repaired on a 2015 Tahoe. First I was met by Deena who made sure that I was well taken care of. I needed a loaner vehicle for the day to get to work and back, and although the loaner was full of Advantage advertising, I was set up promptly with a decent one. I received a call a few hours after I dropped my Tahoe off telling me that all of the work was completed. This was indeed my best service visit to Advantage thus far. Keep up the good work and thanks again to Deena for being on top of things.
Philp p
Apr 8, 2015
my salesman was great.thank you Brent Gilliland.i bought a 2015 corvette.The dealership was friendly and very courtesy
Ray
Apr 7, 2015
The service was done efficiently and quickly. I believe it was the fastest since I've had service done at Hodgkins. I had to check my tires to make sure they were actually rotated. Thought the missed out on some of my service. Will continue to go to Advantage Chevy for my business.
Dean
Apr 5, 2015
I came in for a recall notice on my 2007 Suburban. Deena in service was very helpful, informative and provided me with the best service I've ever received at a dealership. From start to finish I was completely satisfied with my experience at Advantage !!
Jorge
Apr 2, 2015
The people were very nice and all my issues with the car were solved. I even got a loaner to keep me moving for the few days it was in the shop.
Linda
Apr 2, 2015
Your Service Consultant Katie Hannon is an exceptional employee and person. Originally she said the part for my car would not be in until Monday evening, and the repair possibly not finished until the next day. I explained to her that I was having surgery the next day and the car had to be repaired that day, or I would have to take it elsewhere. She came up with a resolution to the problem and the repair was completed and I had my car back before 4pm. I will always remember the hard work she put in and it has raised my opinion of Advantage Chevrolet even higher.
Kim
Apr 1, 2015
I had a great experience at the dealership. Alex Torres was wonderful to work with and also Pablo Bear and your service dept was great when I brought the truck in for the protector Jim Srp was great in the service dept.
Hal
Mar 31, 2015
everyone was pleasant, and professional. The job was done quicker than thought, but that is a good thing. Nice car wash thrown in and still done 20+ minutes faster than estimated.
John
Mar 31, 2015
Great service. Katie was respectful and courteous. I did not purchase my 2013 silverado from this dealer but I will be using them from now on.
Michael
Mar 31, 2015
Prompt, friendly and efficient. Perfect experience! Will definately return and recommend! Tom was very thorough in his explanations and guidance and my car was washed!
Claudia
Mar 28, 2015
The work was done in time quoted at the time of arrival, 10 stars for that Hodgkins Service Department. Thank you all.
Gelina perez
Mar 28, 2015
Cyril did a amazing job I had visited him a year ago almost and made sure I went back to him when I was ready to purchase. He is a wonderful sales person. He takes very good care of you and mashed you feel right at home. I highly recommend him. Thanks cyril
Vincent
Mar 28, 2015
Everyone was so nice and helping. Cyril did an amazing job to get me and my fiance everything we needed in a timely fashion. He and his team did great while we left in a 2015 Chevy Traverse! Thank you Advange Chevrolet!
Lillian
Mar 26, 2015
I like the friendly people that make me feel comfortable. other than i brought one Equinox in for service ($179) i ended up buying one and trading that one in. I would have liked to have received some or part of my money back from the one i had serviced
Luisa
Mar 23, 2015
My representative who assisted me, Jim, was great! Although, please call the customer to confirm with him/her to approve the added on part/service needed to their car.
Maria
Mar 23, 2015
Loved that I was able to come in and out. I had my 3 kids with me and worried it would take long and they would get bored but it was perfect. Not long at all.
Kimberly
Mar 16, 2015
We have been buying cars from Advantage since 2003 and they never disappoint! I started working with Omar Shakhwar back in October 2014 and have since purchased 5 cars from him (between me and my family). Of all the salesmen I have dealt with over the years, Omar has been the best one so far. Not pushy, a great people-person that goes over and above the expectations of customer service to make a deal happen. THIS IS HOW IT SHOULD BE DONE... and the very reason I keep coming back to Advantage. Way to go!!
Fredereike
Mar 14, 2015
I came in without an appointment because my car wasn't starting properly. The battery was checked. A cell was not working. I told them to replace the battery. It was done in about an hour. I was very grateful.
Iola
Mar 13, 2015
Generally, your service staff is very accommodating. However, I think that on one occasion, when I had to get tires for my car, they charged me me rental fee for a loaner and an additional $10.00 for gas. I only had the car for 6 or 7 hours and drove it to work in Tinley Park Il and back. I thought that was unfair due to the fact that I needed a car only for them to put 4 new tires on, that was purchased there. The service guy was not very friendly.
Maritza
Mar 11, 2015
Very clean and friendly environment with a spacious waiting area and access to WiFi which now a days is important/necessary everywhere you go.
William
Mar 7, 2015
SERVCE IS ALWAYS GOOD. I WISH DENA A HEALTHY RETURN IN THE SERVICE DEPT. SHE ALWAYS DID AN EXCELENT JOB FOR ME.
Sheri
Mar 6, 2015
Brought 2012 Volt in for recall work. Very nice driver in courtesy shuttle, Daniel, brought me to my office so I didn't have to miss work. Work was done in about an hour and car was nice and clean when I picked it up.
Byron
Mar 5, 2015
Great, prompt service!!!! The staff gives a very detailed description of services provided, and future services your vehicle will need. The staff genuinely made me feel my business is valued!
Dagoberto
Mar 5, 2015
the experience we've had has been great so far! Awesome sales man and a large variety of cars to choose from. Will cotinue to buy from this dealer and recomend it to Friends and family.
Jamie
Mar 2, 2015
I am not happy with the Multi-Point Vehicle Inspection. I just bought new wiper blade from you 2 days prior, yet on the report I received a may require attention soon. I have a new battery (dealership purchased) 6 mths ago, and the report states may require attention
JH
Mar 2, 2015
My wife and I purchased a 2004 Chevy Avalanche with 77k miles. In closing with finance manager he mentioned it had a 3 month 3,000 miles warranty even though I signed an as is buyers guide figuring it was just a blanket warranty that many dealership give on pre owned vehicles. We have had the truck for not even three months and have been having major problems with the four wheel drive. My mechanic looked at it and told me it was going to need a transfer case which would be approx. $2,200 . When I went to the dealership they told me I had bought the truck as is no warranty and that they do give a 3 month 3,000 mile warranty but the vehicle had to be less than 10 years old and under 100,000 miles. Then why would the finance manager tell me that it did. I wouldn't have went there to talk to them if I wasn't told I had that warranty. They totally blew me off and I told the manager to make sure his employees know there policies so they don't tell people things that are not true!!
Deborah
Feb 28, 2015
I went to get my oil changed on my 2012 Malibu and started a conversation with Katie. She told me she had a Cruze and since that was the car I originally wanted to buy, I started asking her questions about it. I asked her if she knew any of the salespeople and she introduced me to Chris. I told Chris that I was looking for a cheaper loan and didn't want to do anything serious until I knew I could get a lower payment. Right now my credit is not good due to my debts and I didn't want to dig myself deeper into debt. He brought back numbers that were more manageable for me and now I am the owner of a Cruze. I appreciate that Chris didn't try to sell me something more than I could afford and hope he is still there in 4 years when it's time to turn in my car! Thanks Katie and Chris!
Ronald
Feb 25, 2015
I love my new car but it very time consuming sometimes a little to long but the people in you're dealership was very good to us.
Edward
Feb 19, 2015
Had a leak from my Water Pump, so I brought my car to Advantage without an appointment and they immediately started to work on my vehicle... a little bit lucky? Yes, but I was out of their in less than 2 hours and I was able to connect to my work system through the Free WiFi! A totally productive 2 hours!
Candace
Feb 18, 2015
The only thing I was not happy about was the wait. I arrived at 9:15 am and left at 11:30 am. It was just too long for an oil and lube change.
Frances
Feb 18, 2015
This particular day was a great experience. Raul had gotten me out with my kids pretty quickly knowing that my kids needed to be somewhere at a certain time. I want to express that Raul is great with customer service.
Jennifer
Feb 17, 2015
I've been going to this dealership for years and am always treated kindly and they all do their very best to be fast and efficient
Chris
Feb 16, 2015
I recently purchased a 2014 Chevrolet Malibu from Advantage Chevrolet in Hodgkins. I am very pleased with the car, The buying process was very straight forward, with no hidden costs or high pressure tactics. I was especially impressed with the way I was treated by Mark Ott, the Sales manager. He was accommodating and helpful.
Dondretta
Feb 16, 2015
I was at Advantage Chevy for an oil change. The service team is very friendly and they always take care of me when I'm there. If there's anything I need, they make sure I have it and they answer all my questions. I would HIGHLY recommend this dealership to friends and family....
Marianne
Feb 16, 2015
Very accommodating. After appointment car was parked on the side and the man who was taking care of me went and brought it around. Very pleasant experience.
James
Feb 11, 2015
I was glad that I was able to get an oil change & tire rotation without a prior appointment. My schedule had opened up, and Advantage was able to accommodate me. Loved getting the car washed too.
John
Feb 11, 2015
Very efficient and courteous ... Called me on my cell to let me know that additional items are required and ask ok to proceed.
Lyn
Feb 9, 2015
Enjoy working with Raul. Only complaint - it took 20 minutes to get the paperwork together even though the car was done and outside. Otherwise, service is always done in a timely efficient manner - no complaints.
Roger
Feb 9, 2015
I've been dealing with you guys for several years now and it's always been a pleasure visiting you guys I'm happy with the service as well as sales and service team keep up the good work.
Barbara
Feb 2, 2015
The service personnel were great. Good experience all in all. Everyone was friendly and the facility is nice. I had a chance to chat with my salesperson and as always, he was glad to see me.
Arturo
Feb 1, 2015
This was my fourth brand new vehicles I bought from your dealership. My GM vehicle do last a very long time. Two of my vehicles were damage by other vehicles and I have one at home, plus this one I purchased. I believe I should have received a bigger discount for being a loyal customer. I stop using your service department because they push/sell too much on me.
Alejandro
Jan 31, 2015
I like to go there because the attention from the customer service people is always nice and make feel like home...
Anthony
Jan 28, 2015
THREE RECALLS TAKEN CARE OF. SO FAR SO GOOD . AS FAR AS I CAN DETERMINE RECALLS WERE DONE CORRECTLY!
sherry
Jan 25, 2015
no comment horrible is all I can say!!!! not sure where I should even start,
Jen
Jan 17, 2015
Great experience with Ernie! Didn't anticipate purchasing that day but he made everything easy and stress free! Thank you!
Ricardo
Jan 16, 2015
Service reps were very informative. My issue was quickly diagnosed and repaired. Despite bad weather, that I'm sure affects the work load of the service department, I was in and out of service with minimal inconvenience. Thanks to your service department for a job well done!
Gloria
Jan 14, 2015
A big thanks to Julia for always being so patient, knowledgeable and helpful. Julia you are the BEST!A big thanks to Rudy as well. I received your text. GREAT JOB!
Maggie
Jan 14, 2015
My daughter called me in a panic at 6:00p.m. when her oil pressure light and alarm sounded;"what do I do?" She had the oil checked and made sure nothing was leaking. She called you and was told to bring the car in. Jim calmed her down and had the car fixed and returned the next day. Thank YOU.
Marisa
Jan 14, 2015
Both Katherine and Valerie offered exceptional customer service. Valerie is always courteous over the phone working with my work schedule in order to find the best appointment time for my busy schedule. Katherine was also very courteous, attentive and professional with her assistance.
Nicholas
Jan 14, 2015
Brought my car for oil change, was done very quickly. Had a problem with my dash board displaying something I did not previous have. Rudy had me try to correct this over the phone, requested me to return with my car and he fixed the problem. Rudy was very patient and he did a Great job. Thank you.
Debbie
Jan 12, 2015
Friendly crew of people that work there. Fast and efficient service. I just wish they would not bother me with sales trying to get me to trade in my vehicle for another one everytime I walk in there.
Susan
Jan 7, 2015
The problem took longer than expected, so Katie got me a courtesy car and sent me on my way, which was greatly appreciated.
Robyn
Dec 9, 2014
I am a manager of a Credit Union that was set to provide financing for one of our members purchasing a vehicle from this dealership. They sent me the purchase order with the vehicle information and the member made an appointment with the credit union AND the dealership to purchase the car. When she arrived to sign her documents and pick up her check from the credit union she made a call to make sure everything was still good to go since I had not yet received a dealer agreement back from them (to ensure proper titling/lienholder info on the titlework). She was informed that someone else was signing paperwork to purchase her vehicle. They had pressured her the night before to take their financing and she declined because she is loyal to her credit union and our lower rates and then they sold the car out from under her. When I asked to speak to a manager about the situation he said, and I quote, "Are you a moron?? She could've signed our financing last night and had the car. You just cost us a sale and her a car." Yes, you read that right, the manager of the dealership, speaking to a manager of a finance company, called me a moron for asking what happened with this vehicle after my member AND her friend/ride took off work early to purchase from their dealership. She said they harassed her all day through text to "hurry up and get the check and get over here." I will be steering my membership away from this dealer in the future.
Luis Segovia
Nov 22, 2014
I came into Advantage Chevrolet to buy a family vehicle. I was immediately greeted and helped. Fabian M. and Dennis Reilly made our car buying experience easy and affordable. They answered all my questions and got my family and I into a great vehicle. I will be going there whenever I need a car.
Bria
Nov 14, 2014
My dad and I recently purchased a new Chevy Cruz. Shawn was an excellent salesman! He was very patient and helpful and helped us to get a great deal! Mark, the general manager was also very nice. If you are looking for a new car I highly recommend Advantage.
Jesus Alanis
Nov 13, 2014
Last Saturday Night I came By to visit Mr Bear and he was nothing else but helpful and kind he help us and explained everything in a very nice friendly manner i totally would recommend purchasing from him
Mwarren
Nov 8, 2014
Great inventory.Helpful and knowledgable sales staff. Finance/business personnel gave complete attention and gave every confidence in care of customer. Necessary tedium of process went quickly and efficiently. Internet advertised prices aren't completely accurate, but staff made increase reasonable for the most part. Overall, would feel good about sending my own, and other peoples business there. Chad Fensin listened well and worked hard, was part of the reason I made a deal.
Chris
Oct 31, 2014
My sales rep Chad is a great guy.From the jump he was excellent with his knowledge of the vehicles, very professional, and an overall nice guy. I am very pleased with my purchase and would recommend this dealer highly. Pick Advantage Chevy and ask for Chad!!!
M.Martinez
Oct 28, 2014
Thank you to helped me to get my car, Hyundai Elantra 2009. It was a surprise to me because I had no intention to get the car in that night. Sincerely, M. Martinez
David Courtright
Oct 27, 2014
Last Friday I found myself in the predicament of needing a new car by the end of the day. I called your SALES department twice asking if someone could listen to my requirements (low miles, 2011 or newer, $240/mo payments, with a back seat big enough to fit a child seat) and then mention a couple options that you had on the lot for me to come take a look at. BOTH of the sales associates that I spoke with were dismissive and argumentative at my request. I actually resorted to saying "I am an easy sell, I just don't want to waste time coming in there if you don't having anything that would meet my needs, can you just give me a couple of options of cars that I could look at!?" to this, I was met with a tempered response that cut me off mid sentence -- "I won't sell you a car over the phone, you have to come in here if you want to know what we have." Anyway, maybe those sales reps don't like selling cars. I only bring this to your attention now as a common courtesy, and to say thank you. I ended up staying with the offer that I was made across the street at the VW dealer. I couldn't be happier with my new car and I am pretty sure that I wouldn't have ended up buying it if it weren't for the way I was treated by Advantage when I called. So, sincerely, thank you! Keep up the good work - I'm sure the more people that end up at the VW dealer will be grateful :) They truly did a wonderful and professional job of taking care of me. All the Best, David Courtright
TinaA
Oct 26, 2014
went to Advantage due to the service I received. You dont feel rushed. Everyone is helpful. I dealt with Omar and he was amazing and patient. They really work with financing and trade ins. Definitely would recommend to anyone.
ARNETTE HILL
Oct 21, 2014
I found a car from this dealership on the Cars.com website. I called Advantage Chevrolet and they told me it was there. I drove 25 miles out there thinking that I was coming to see said car, come to find out it wasn't there. Then I sat for 5 hours negotiating. My note would be $420/ mo. I could not go any higher. Then finally signed a bunch of papers. Left the lot thinking that the car was mines. I drove the car for the weekend and got a call saying that a bank would not finance me. Why did they get my hopes up like that??? They called me 45 minutes (at 3:15 in the evening) before I had to start work, to tell me to bring the car back. I was not upset. They then offered me a car that was 600/mo. Why would you offer me this if, at first, my final offer was $420/mo. I decided to leave but since I had filled their car with gas before bringing it back, I asked for reimbursement. They gave me a gas card with $10 on it. AND THAT'S WHEN I GOT ANGRY. I tried to explain to the manager why this was not right but he said he would not give me my money back and that $10 would have to do. I was even promised a free gift for coming out there to test drive and I didn't even receive that.
Christina B.
Oct 17, 2014
Maurice Redeaux was great! He's very knowledgeable and patience The sales and other departments were awesome! I really enjoyed my car buying experience. I will definitely return and recommend Advantage to anyone who asks me about this car. I could not be happier with how everything went, they're top notch!
Kim 'Silver Malibu 2XLT'
Oct 11, 2014
My Sales Consultant Maurice Redeaux was the best! He assessed my needs and my wants, gave me several options and I am extremely excited about my new 2014 Malibu. Advantage, you made a great decision in adding Maurice to your sales staff. Kudos!
New Car Buyer
Oct 11, 2014
Coming in to buy a new car was easy and smooth. I was able to get exactly what I wanted and actually even better than I expected. The customer service was absolutely amazing. I would definetly recommend and return to complete future transactions.
Dani Pezdek
Oct 9, 2014
My husband & I are very happy with our new Mercury Mariner, we went there & Steve Garcia helped us out, (nice guy, got us a great deal). We received great service, everyone was very friendly. I would definitely recommend anyone who needs a used/new car to go talk with Steve G. He'll help you find what you need. Our next car will definitely be purchased from Advantage Chevrolet. Steve & Advantage Chevrolet exceeded our expectations, we will be back :) thank you Steve for helping us find our baby.
Bridget
Oct 8, 2014
What a team over at Advantage Chevrolet! First, my salesman Chris was outstanding at making me feel welcome and comfortable during my visit. Then, he and Dennis then went through a great deal of effort to get me the vehicle I wanted, and garnered me the best possible financing results. This staff is just so wonderful, truly went above and beyond, I would recommend anyone in the market for a new vehicle to pay them a visit - you will not be disappointed! Thanks!
BarbM
Sep 28, 2014
Brent Gililand was great. He helped me get into a brand new 2015 Equinox. I was worried about going through another winter with my old car and now won't need to worry about my vehicle, which is great. Brent was great to work with and was able to get me into a new vehicle easily. I would highly recommend him and your dealership.
jason hermes
Sep 20, 2014
One of the best car buying experiences in my life.Shawn was extremely patient and worked with us to make us happy!!!
A smith
Sep 17, 2014
my wonderful experience at Advantage chevolet dealership was as so unique out of the ordinary. I purchase my second vechicle there. i love there team. mr nicky cheaves was very persistence in my choice of feeling confortable for my needs not only my budget but he was there all the way for me to get a great automobile. I hope he can be reconize as a great person in doing bussiness with at advanage chevolet.Yes to me he should be employee of the month thanks a lot
The Griffins
Sep 16, 2014
Apon arrival Maurice Redeaux greeted up right away and helped us with all our needs. He turned a sometimes stressful situation into a smooth transaction. We left the lot with a car that had everything my family was looking for including a great price that I couldn't argue with. Everyone in the place was friendly and helpful they even helped with my 1 year old running all around.
Gregg H
Sep 10, 2014
I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significantly. It had done this the day before too and the truck had begun running rough. I thought it might be my high output alternator acting up, so I had my original factory alternator put back in. That was when it acted up near Advantage. I told them what was going on. They told me it would be about 5 hours before someone could look at it, but they were going to put one of their good electrical techs on it. I ended up leaving the truck there and continued onto Indiana in another one of my vehicles. After 24 hours of my vehicle being in their shop I was told that it was my alternator. They put in a high output GM alternator into my truck at the cost of $720.91. I picked up my truck the next day and took it home. Within a couple of days I was once again losing voltage. I took it and had the battery checked. It tested at 65%. I replaced the battery, and I have had no issues since. It appears based on their paperwork that the battery was never tested. Based on the status of the battery it also seems that my alternator was not the issue which was confirmed when they told me that my factory alternator tested fine. I contacted their Service Manager Len Paluch to discuss my service. Two days later I received a call from a gentleman named Jim. I am assuming he was from service. He apologized about the issues with my truck and was happy to hear that I got "the Gremlins out of my truck." He also said that they should have checked my battery and speculated that maybe there was something wrong with their testing equipment, but that is as far as he went. At no point in time did he offer to refund all or even a portion of this unneeded part. I have been informed that there are systems in place for situations like this where GM can cover things like this under some warranty when their dealerships drop the ball. I mentioned this to Jim and pretty much got no response. I am annoyed that they aren't stepping up to take care of this repair. I am also angry that their Service Manager, Len Paluch, didn't think my complaint was important enough for him to call me back. I will continue to pursue this complaint with GM. Very disappointed in this dealership as a long time Chevrolet owner.
mrsmontez
Sep 3, 2014
I just bought a car over the weekend. Omar Shahwar was our sales consultant. Omar was wonderful and make the whole process enjoyable. He was friendly and really made us feel welcomed and comfortable. I truly felt as if he went above and beyond to get us the best deal possible. I would definitely buy from him again! Thanks, Omar!
AlexC
Aug 28, 2014
I researched the Equinox for several weeks and was waiting for the right moment to buy one. But then my Malibu finally broke down and I had no choice but to get one. I went to several dealers and didn't have any luck. I finally went to Advantage Chev in Hodgkins and Shawn Bell showed me several cars that met my needs. This was my 5th dealer I visited within a 2 week period, so I can easily say I saw many salesperson. Shawn was very friendly and always smiling, nothing like what I had experienced at the other dealers. I never felt pressured to buy the car from him. After negotiating, we were sent to the finance dept to close the deal. The Business Manager, Dennis Reilly, was so HELPFUL. He got to work and did his magic and helped me stay at my budget. I am very satisfied with both Shawn and Dennis with their friendly and professional work. I will visit soon for their "Clinics" and learn more about my car.
Happy Customer
Aug 28, 2014
Omar Shakhwar was our salesman and he was great. He answered all our questions and was there to help us. Most importantly he didn't try to pressure my husband and I into anything! If you're looking for a new car I would definitely recommend Advantage Chevrolet in Hodgkins, and make sure you ask for Omar!
A.M.
Aug 19, 2014
Leased a new chevy sonic from Chris K. Great salesperson to do business with. Will definitely return when I am ready for my next new car.
Mikefish
Aug 18, 2014
Bought a used car and they were willing to negotiate for a price that we could both agree on. I will shop for a car at Advantage again for my next car.
Jonathan.A.
Aug 14, 2014
Nick Chavez was my sales associate and all I can say was that he's the man!! I knew the car that I wanted and he just made it happened, the whole process was fast and easy with this guy I defenetly recommend the dealer and Nick :)
J Gali
Jul 31, 2014
Bought a new 2014 Chevrolet Silverado from Advantage Chevrolet of hodgkins. My salesperson Omar was great help. Very knowledgeable about the trucks and kept his patients after looking and driving over 20 different trucks. After selecting my truck and purchasing it, I spoke With a great gentlemen named Mark Ott who helped me put some very nice add ons to my truck. He was very knowledgeable to about his product and was a great help. Thank you gentleman for your out standing work and helping select a great vehicle. I will always recommended people to your dealer. By the way my family went there and bought two more vehicles.
Soria Family
Jul 25, 2014
My family and I have purchase many vehicles from Steven Nunez over the years and it is always a pleasant experience and very transparent way of conducting business, thank you Steve. Soria Family.
Dan
Jul 20, 2014
I leased a 2014 camaro and couldn't be happier the staff was friendly and helpful, they really helped me work out a payment without it feeling like there was pressure. I would recommend this dealer
unhappy camper
Jul 1, 2014
I went into the dealership wanting to look at a car I had found online. The salesman told me they had the car and went to pull the car up for a test drive. During the test drive the car drove fine, Two weeks after buying the car I started to hear this rubbing noise and squeaking when I turned the wheel a certain way. I called and told them about this and they told me to bring the car, which I did about a week later. After having the car for almost two hours the service dept FINALLY came and told what was wrong. They stated that it needed new rotors and pad on the front and back and another part. This was something that should have been looked at before the car was sold. They said they would fix the problems, but I had to pay for part of the repair, which i agreed to do. Now three months after my purchase I am still hearing the rubbing noise and was told by my mechanic that it was a wheel bearing. I am still hearing the squeaking noise after they said it was fixed and I am hearing a clicking noise when I turn the air conditioning on. I got an estimate for these repairs and all this will cost me almost 2k to fix. I called the salesman twice(the first time no return call) to ask if there was something they could and he basically said "no they couldn't do anything to help me". I feel like I was taken advantage of being that I was a single lady walking in to purchase a car. Everyone that has bought a car from them did not have a pleasant experience and I was warned, I should've listened
4J's
Jun 30, 2014
We hadn't planned on buying a car that day, but when we saw the car on the lot and then looked online and realized it was going to be advertised on the internet, we knew we needed to go in and talk. Low price and low mileage, it would be gone in a minute. When we got to the dealership, Steve greeted us at the door. He was the friendliest salesman I have ever met. Steve did his very best to get us the lowest price and still get us the necessary work that was needed on the vehicle. The Finance Department was understaffed that evening, so we were there a lot longer than anticipated, but we left that evening with our new vehicle. I had to schedule and return for some "we owe" work, and my appointment was scheduled for me and the work was done swiftly and efficiently. I received several calls about my car being done, and I have received several texts and emails asking me for follow-up information. All in all, a good experience.
Daneen
Jun 28, 2014
I was able to find exactly what I was looking for and got alot more, still can't believe it. So happy and excited. Omar Shakhwar showed me everything about the Equinox I was thinking about purchasing and made sure I understood too. This is my third purchase at Advantage Chevrolet in Hodgekins. With sales consultants like Omar Shakhwar I will make Advantage Chevrolet my go to for any future vehicle purchases. Thanks Omar!!!!
Anthony
Jun 14, 2014
Omar did a great job helping us pick out our perfect car ! He provided a great atmosphere and made us feel comfortable!
Gormm53
Jun 13, 2014
Joslyn Keys, Mark Ott and Mr. O'Reilly were very nice and professional people to deal with. Also, Rudy in Service was very good also; very pleasant and accommodating. The car care clinic was a good thing also. More people should attend those. Scott Cortwright gave us his card for any future questions we might have and I actually learned that I should read the manual because there were some things I didn't know about the car. I've already gotten compliments on the Spark and told that same someone where I bought the car and thought I'd gotten a good deal. Looking back, this was a pretty pleasant experience and everyone knows buying something major, like a car, can be nerve racking.
Al Be
Jun 10, 2014
This is my second car I lease from Advantage Chevrolet in Hodgkins, IL and let me tell you that it was a very good buying experience. Omar the salesman is very friendly and nice to deal with. I f you are buying a new car you should go there and ask for Omar. I bet you will be a happy customer. Kudos to Omar and to Advantage Chevrolet in Hodgkins, IL.
Consuelo "Connie"
Jun 10, 2014
Mr Tony Wyatt was the sales consultant I had the privilege to work with on 6/9/2014. This was my first time every at Advantage Chevy but Tony made my mom and I feel very welcomed and ready to provide great service. I came in to test drive a 2014 Chevy Cruze and found Tony to have a lot of knowledge of the car and able to answer all the questions I had when it came to the different features as well as pricing. Tony and the rest of the staff that closed the deal made my car buying experience as pleasant and painless as possible...lol Thank you again Mr Wyatt, look forward to my great AARP savings one day...LOL (inside joke)
Al Be
Jun 8, 2014
I want to tell you about our experience about or leasing experience with Advantage Chevrolet, but most importantly or experience we had with Omar Shakwar. This guy was nice to us from the moment we walk to the dealer, he tried his best to get us in the car we wanted, I would recommend that if you ever want to buy a Chevrolet this is the person to ask for, trust me on this one, you won't be disappointed. Now to the dealer, it is a very comfortable and clean place with a good waiting area and tons of cars to chose from. Make your next purchase stop at Advantage Chevrolet and don't forget to ask for Omar, he is a cool nice guy.
PACKERS Family
Jun 3, 2014
Just want to give a special thanks to the Advantage Chevrolet Team, on their help with the purchase of our first 2014 Chevy Malibu. Specially to Omar Shakhwar our sales consultant for all his patience, knowledge and friendliness. Highly recommend this dealership to everybody!!!! We will definite purchase our next vehicle here.
Hockey Dad
May 31, 2014
Had a positive buying experience with Advantage Chevrolet, where I purchased a 2014 Chev Traverse. Looked at their inventory online, and chatted with Gail from Internet sales before making the trip in from the suburbs. Once at the dealership, I worked with Omar Shakhwar in sales, who patiently stood out in the sun and went back and forth finding keys for a few model types before we took some SUV's for a spin. Omar showed my wife how to work the Traverse Infotainmant System. As well, he setup her phone on bluetooth. He also talked Blackhawks hockey with my son, before loading him up on sugary donuts before his hockey game. The sales manager gave us a reasonable trade in for our minivan. Nice clean building, friendly staff, and comparable pricing.
MaryEllen
May 23, 2014
Steven Garcia, our salesman, made this buying experience the best I've ever had. Love the car!
Momz173
Mar 25, 2014
I was impressed by the pride and team spirit this dealership exemplified . No pushy or rushed environment just honest answers and thorough explanations on car model differences made this experience fun . I was worried being a woman purchasing alone that I would be hurried or taken advantage of . Really impressed by friendliness and helpfulness of Mark in financing at the end . I highly recommend this place to all my friends !
Stormy
Mar 25, 2014
I bought my Chevy Cruze over 9 months ago . I have never received as many letters , emails or communications from any other dealership to check on me to see if I was still satisfied with my purchase and how they were there for me and not done because they got my purchase . This is true customer service and is an example of why I tell everyone I know to come here . Thanks for the support . I will stay a Chevy girl forever and return here for my next car .
buyer
Mar 10, 2014
It had to have been the best service I have ever experienced. Everyone was friendly, patient and willing to answer every question. It was late at night and all of the staff acted as if I were their first customer of the day. They did not rush me and they took their time in showing me the car. Chris was extremely helpful and went through everything patiently. He was such a great help. I would not only recommend this location but I would also specifically recommend Chris.
Julious Lary
Feb 23, 2014
I drove about 173 miles to find the Buick Enclave in the color, equipment options, and price range that I wanted to pay. The vehicle looked as nice in person as it did in the pictures (which is not always case). I probably would not have driven that far, but I such a quick response to my questions from their internet sales staff I thought they were the ones to go with.
Henrietta Butler
Feb 20, 2014
I purchased a 2012 Impala and I thought I was going to be stressed but Advantage Chevrolet employees made it smooth for me. God bless you all. Specials thanks to Riffatt, John Mack, Dennis Reilly, Bobby Alanis,Crystal,Tony Wyatt and Mike. I forgot your last name but you know who you are. In the service department Deena and Felipe. You guys and gals were awesome.
Emma & Luis Vazquez
Feb 15, 2014
I had purchased my first vehicle at advantage and went back and purchased another vehicle and my over all service was great, my sales rep. Was Steve Garcia I will be back to purchase another car for my daughter!! The team at advantage from the finance rep. Denise to our sales rep. Steve Garcia thanks
Janet R.
Feb 15, 2014
The service I received was really good. I was explained of all the benefits I would receive in investing in the car I got. Since this is my first high tech car, they showed me how to use all the cool features my car has. I thank them all for all their help. I truly appreciate it.
MommysCar
Feb 13, 2014
We needed a car; bad. It was either pour more money into the car we had or try & buy another car. We werent even sure if we were going to be able to trade in our car because we couldnt get it started. Even though we went through the lot of cars Sunday when the dealership was closed, it seemed like the cars we picked out were a little above our price range. Cyril was very patient with us and guided us to some options that seemed to be a good compromise, in both price and style. We settled for what seemed too good to be true, Dodge Avenger. When talking finances, Cyril understood that although my fiancee was the bread winner, I was the one who knew about the household budget & what we could spend monthly. I appreciated that he included me in the car buyiung process without exluding my fiancee. On other car purchases most sales people ignore my input because I'm 'just a homemaker'. Cyril made me feel as if my fiancee and I were both making the purchase, not just my fiancee. When talking to the finance manager, Dennis was terrific at explaining all of our warranty options. We were glad that the dealership was able to let us trade in our old car, even if it wasnt for very much. It was wonderful getting the 'headache' off of our hands & being able to breath confidently that we made the right decision as to where and what we purchased. Even after the return period was over we are still very happy with our purchase. Everyone there that we can in contact with great. No one made us feel uneasy or awkward for having our kids (5yrs & almost 1yrs) at the dealership during the buying process. Service was great. There were so many little perks during the process that we couldnt understand why we were ONLY first time customers instead of life long returning customers. We will DEFINATELY make Advantage Chevrolet our first (and hopefully only) place for new or used cars in the future. We would (and will) recommend this dealership to any of our family/friends/aquintances. Thank you for making the car buying process so easy and hassel free during such a financially hard month.
Brian r
Feb 5, 2014
I highly recommend all CPD from the Chicago land area to exclusively use Advantage Chevy of Hodgkins as your primary dealer. I'm Brian R and I recently purchase a 2014 brand new equinox and had fantastic experience. As I walk in I was happily greeted by Ernie he is in charge of dealing with CPD and right away made me feel comfortable by showing various options that Chevy has to offer and how to save all the money that Gm has to offer with various programs. Not to mention I went to various dealerships in the Chicago land area and nobody gave me the service and price that Ernie and advantage Chevy was able to get me. Overall my experience was AMAZING and I recommend to all my friends and family to go and check out Ernie at Advantage Chevrolet in Hodgkins.
Mayra O.
Feb 5, 2014
I am more than happy with my recent experience of buying a 2014 Checy Cruze. I pride myself in being a Chevy girl and now I am proud to say that I am part of the Advantage family. The experience of buying my new car was fast, easy and delightful. I was so scared walking in to being in a dealership for hours and dealing with the back and forth. Mike and Chris worked great together with Mr.Brown in getting me in and out of the dealership and on my way in my new car. From the moment you walk in, you experience the best customer service from being greeted with a smile to their follow up phone calls. I recommend anyone who is hesitant to step into a dealership to stop in Advantage and experience the high quality sales experience I did. From Chris knowledge on the vehicles, to Mike Armstrong working on getting me the best deal, to Jason Roberts, general sales manager, assuring me I was getting a great deal. Thank you to the Advantage team for all their hard work!!
Rickey L
Jan 10, 2014
A friend referred me to this lot. Upon arrival, the young mans that assisted me greeted me waits a warm welcome. From the time I got out of my car til I was diving off in my new car he was very attentive to my needs and provided me with excellent customer service. I truly appreciate their hard work in getting me in the car of my dreams.
Dominique
Jan 2, 2014
As a consumer I hate the process of buying a car. Most dealerships take hours and always try to sell you something you don't want. Not with this dealership!!! I was very pleased from the moment I walked through the door. The atmosphere was very inviting and everyone I walked pass greeted me. I told the saleswoman Brandy Brooks exactly what I was looking for and she found it within my budget. 20 minutes later I was signing the paperwork to my new car. Once the process was done they had a very nice gentleman Chris come and explain all the features of my new vehicle. He was very knowledgeable about the car and what it has to offer. I have brought several cars from different dealership but none of them were quite like this. I enjoyed every aspect of this experience and I have already refereed 3 friends.
Michael
Dec 31, 2013
The service was done right away, and I received a call thatmy car was done and ready to be picked up within a hourafter the service department was opened.
Randell
Dec 27, 2013
it was a pretty good experience they explain what had to be done and ask me if i would like it done before they continue
John
Dec 23, 2013
Service was quick and accomidating in getting service during my lunch hour ... The car wash was unexpected and awesome and Valerie Tromiczak was very Professional and knowledgeable in explaing your service packages with me staying current on my maintenence which was a great reminder as well.Thanks John
Robert
Dec 19, 2013
EVERYONE WORKING AT ADVANTAGE ALWAYS DO A GREAT JOB WHENEVER I USE THEM. THIS TIME WAS OIL AND TIRE ROTATION, PERFECT JOB AND MY CAR WAS IMMACULATE!
Coach Roman
Dec 17, 2013
It's only fair to point out the distinguished hospitality and patience this 5 star dealer extended to me. I recently purchased a used Ford truck and up until this point I am completely satisfied. The manager and staff saw me through my first car purchase in 30 years and not one acted like a commissioned vulture. Furthermore, the reassurance the manager Jason gave me that I would be taken care off if anything went wrong holds true to this date. The baton of excellence was passed on to their service department who serviced my vehicle in a timely manner and even lend me one of theirs for the wait. Their consideration gives my drive from Skokie, almost an hour out, definite piece of mind. I look forward to purchasing another vehicle and there is no place I will be going but here. This was one of the most memorable experiences I have had. Thank you Jason Roberts, Nick Chavez, and Emmanuel Beltran ADVANATGE
New Car Owner
Dec 9, 2013
We recently purchased a vehicle from Advantage and had a very pleasant experience with the entire sales team. Specifically, Chris Miller was our salesperson. He was very knowledgeable of the vehicle, as well as our trade in. Clearly the guy knows his cars. He was respectful of our time and made the entire process very painless. We would highly recommend Chris and the dealer to anyone.
Grzegorz Potoczny
Nov 26, 2013
Bought a used acura mdx my english wasnt too good. Was helped by shadi and then he brought roman over to translate in polish for me. They let me take the car to show my wife had a great experience shopping there now my daughther has an appointment on saturday for her new car. Thanks Shadi and Roman
satisfied customer
Nov 26, 2013
I bought a 2014 Chevy Impala. Our salesman Chris Miller was absolutely fantastic and very knowledgeable on all of the questions we had for him. I would definitely recommend this dealership and him to friends and family.
Monique T
Nov 19, 2013
I was hesitant to come this far for a car, but I had read the reviews from several places and Advantage was spoken of highly, so I figured I would take a chance. So glad I did!!! From the moment I walked in I knew it was worth it! I was looking for an Equinox, and my salesman Michael Fawell was the best. He was friendly, took the time to show me a few models and their features, and sat with me after the purchase to explain everything. Finance was awesome and the whole process was pretty painless (something I can't say for my last purchase). Michael Fawell, thank you so much for the awesome service! Make Advantage your place to go and ask for him!
Kim
Nov 18, 2013
I was in Advantage a few months ago completely undecided on what car to purchase. I knew I wasn't looking for anything bigger than a sedan, but even that left me several choices. Honestly, the only thing I was sure of was color! First impressions are priceless, and Advantage didn't disappoint! Their dealership was a least twice the size of the last I had visited and what stood out to me was how open it was. One of the first things I noticed was I was not "attacked" by several salesmen (typical at the other dealerships I had visited) but rather greeted and set up with my salesman, Michael Fawell. After explaining my indecision to him, he followed up with several questions and recommendations based on what I wanted and needed. After looking at several models, I decided on a Malibu, which after test driving, was completely in love with. Their selection was fantastic-my model had everything I could have asked for-and price was exactly where I wanted to be for a monthly payment. Thank you Advantage! I have bought several new cars in the past, but this was definitely the most enjoyable experience. Make this your new dealership and definitely ask for Michael Fawell!
Princess
Nov 6, 2013
Joslynn Keys was very helpful and took the time to explain everything to me. She was very helpful and made sure I was comfortable with the car that I wanted. Dennis in finance was awesome too. I went it to get a oil change but ended up with a new car with a lower car note. IT WAS GREAT!!!!
Jim
Oct 4, 2013
Great buying experience. I did my research on the internet and drove 45 minutes to this dealership. Well worth the drive. The Staff was very helpful and even stayed late to help us buy our vehicle.
Michael H.
Jul 30, 2013
Advantage Chevrolet of Hodgkins has one of the most professional and helpful staff i've ever met! John Mack the sales manager was very efficient and helpful for my search for a car. As well as Chris Kranjiack with helping me arrange financing to what best fits my situation. Overall great staff could not ask for anything better!I would highly recommend Advantage Chevrolet in Hodgkins to anyone who wants a reliable car at a fair price!
Kimmie N.
Jul 26, 2013
Do Not BUY from this dealership, EVER! Four reasons to never to do business with this dealership. 1)False and misleading sales advertisements. 2)Unethical and unprofessional Car Sales Department. 2) Fiance Department failure and poor customer service. 4) Service Department had both poor customer service skills and are incompetent. I would strongly encourage anyone who has ever been scammed by this dealership to contact GM immediately. This dealership is without a doubt--- terrible.
Linda Barthel
Jul 19, 2013
From the day I purchased my 2011 Cruze I was pleased with the friendly, knowledgeable ways of the staff. Any time I take my vehicle in for oil changes and general maintenance I am always treated in the best possible way, especially by the service rep Dena. She is always a joy to see. Keep up the great work Advantage.
steve
Jul 13, 2013
I bought my black impala 2012 from there 7-2-2013 ...I drive the car for a couple days. Washed it and waxed it. And to my suprise its loaded with a million little tiny peeble or rock salt marks on my front bumper and hood had a small cracked windshield I was rushed to buy it..I call I get the run around not once but twice. Ive called to also set up my appointment so my car could be sprayed with some protection. No answer . Left a voice mail no call back.. not happy at all..so now I have to repaint my hood and front bumper and left fender..bad business ..and the better business Bureau should know about this dealership.
Lynn M.
Jun 22, 2013
Chris Krajniak is our favorite Advantage salesman, he always makes sure we get a good deal. He's very helpful and informed and answers all our questions. He doesn't treat us like "old people" (which is what we are!). Also, the Service Dept. people are friendly and helpful too. Again, you are treated with respect. We plan on always purchasing our vehicles from Advantage.
Jamie W
Jun 1, 2013
Love coming to Advantage, never had a problem and they always display excellent service!! Very too notch and I love the free car wash!! I have a wonderful experience everytime!
GoedelK
May 25, 2013
Getting the oil change yesterday was a very pleasant experience. Raul came out to greet me when I drove in. An hour later I was able to pick up my car and the TOUCH-UP PAINT I had ordered. When I paid the bill Raul gave me a FUELING GOOD GIFT CARD. I also appreciate the free car wash! Thank you for the great service.
Nicole "HAPPY CUSTOMER"
Mar 18, 2013
Since the first time I came to Advantage Chevrolet of Hodgkins, its been nothing but excellent service! Raul was GREAT & the sales rep Anthony Wyatt who sold me my car is excellent as well. As I waited for my car in the service area, Anthony came to check on me & kept me updated on my car as often as he could! Ilove this type of service, keepof the Great work Advantage Chevrolet of Hodgkins!!!!
big stan
Mar 8, 2013
I got an oil change and a recall taken care of. I needed a ride and I received a shuttle ride home, which I appreciate because my wife was sick. My vehicle was finished quicker then I thought and even got a wash. Great job!
SuperMom
Feb 27, 2013
The staff was great, very informative and helpful. Felt comfortable, not pressured into buying. Very satisfied.
Z. Zeller
Feb 21, 2013
As always, my experience at Advantage Chevrolet was like going home to a family that takes care of my needs and made me feel secure with my vehicle when I departed the facility. All the maintenance personnel were so friendly and reassuring. That makes a difference.
Princess D
Feb 19, 2013
Everyone is really friendly and will answer any question you have.
ChicagoGal
Jan 12, 2013
Found a car I liked on cars.com, made the 45minute trek out there to test drive it. Steve (?) took me for a test drive. For a salesperson, he did an awful job of selling. I had to ask all of the questions--which, yes, an informed buyer should ask questions, but shouldn't the salesperson, you know, sell?--and otherwise the drive was silent, and only about five minutes long. We get back to the dealership and, as this is the first car in my shopping process I test drove, I needed more time to think about it (first-time buyer anxiety, I guess). Now I understand that they don't want to let you out of the store without signing something. But I made it very clear that I needed more time and was not comfortable signing anything yet. The ONLY time during my experience where the salesperson was at all chatty was when he was trying to coerce me into buying right that second. For the fifth or sixth time, I made it clear--no. I need more time. So he tells me to wait a second and grabs his manager, who also tries to coerce me into buying. And again, another five times, I say no, I'm not ready. I KNOW that salespeople are supposed to do this, but they felt overly pushy and made me feel uncomfortable. Not to mention, since I left the dealership, they have been blowing up my phone with calls and texts. Please take a hint. Leave me alone. Is this the way corporate car dealerships are supposed to be run? I'm glad I found a different and better used car at an independent dealership.
antoine
Dec 31, 2012
I've been looking for a nice car for quite awhile and thought I'll check out advantage and that was the best decision I made. thanks to Krystal and Mika. I am enjoying my new malibu. 6cyl with leather and sunroof. I'm loving it.
chemsee
Sep 25, 2012
Drove 4.5 hours to pick up a car that I was assured was in great condition after asking all of the right questions. Arrived at the dealership only to find significant body damage that was never disclosed during many, many calls with the salesperson. When I confronted the salesperson she only blamed someone else and indicated that it wasn't her job to know the condition of the vehicles. Apparently she just sits in an office and makes things up to make customers buy cars. Ask lots of questions and get very detailed pictures before traveling from out of state. Total waste of time and money!
Kitty
Sep 21, 2012
Hello - I love my Dodge Sonic - and Advantage made sure I took advantage of all my bells and whistles on my car. Educated me of my new car, first free oil change, the buying experience was great and I know they gave me the best deal. Facility clean and staff all had great customer service. Would recommend anyone who looking for a good american car here.
Da king
Sep 20, 2012
Buying my car from advantage chevrolet was a great experience! The customer service was great! The whole staff at advantage had a very professional & pleasant attidue.Advantage Chevrolet made my car buy experience a great one!!!! Thank you advantage! Can't wait to buy my next new one from you guys!
Chevy owner
Sep 15, 2012
I have purchased a number of new and used cars from ADVANTAGE CHEVROLET in Hodgkins in the past decade. I have also refered friends and family and they have also received great service. The sales personnel greet you with a smile and listen to your needs. I currently own 5 Chevorlet vehicles and am very happy with my purchases.
Rosa G
Sep 1, 2012
Angel gave us a very good service and the knowledge of his work is excellent, I would recommend him to any one.
Finally Vetted
Aug 29, 2012
Had a great experience at Advantage, working with Tony Wyatt, Dan Rekstad and the team. They went over and above to ensure I was satisfied with my purchase. Thanks for all your help team. I finally got the Vette I have been looking for.
Resler3085
Aug 26, 2012
I was nervous that looking for a new car would be a long and tedious process but my salesman Steven Garcia made everything as smooth as possible.
Camaro Buyer
Aug 25, 2012
Everyone here was very polite, courteous, and knowledgeable. Most importantly they were patient!
Chevy Fan
Aug 18, 2012
I went to check out a new truck to make sure it would be a good choice for my family. Told the salesman I "just" wanted to check it out again to make sure its right for us. No more then ten mins of looking at starts putting on the pressure to buy right now. I told salesman I was not going to make any decisions with out my wife, ask if he could talk to her over the phone...really. Come on what year is it 1950... "what can I do to put you in this car today".... Then I start getting call from a teleamarkting company....I will never ever go near that dealership again...
LSGTO
Jul 2, 2012
Eddie Saucedo was the sales consultant I dealt with during my visit to purchase a 2011 Dodge Durango. He was very knowledgeable of the vehicle, and showed me every feature. I was given exactally the ammount I wanted for my trade, and was given the discounted internet price. I arrived pre qualified for a loan with a very low interest rate, and they were able to get me an even lower one. Outstaning group of men and women at this dealership!!!
deskjet
Jun 12, 2012
went to buy chevy malibu sales men chris was nice informative about the car but the price was high so when the aka manager came we got a price that was very well but when he sho wed financing at 30 to 40 % interest rate and a low low trade i said to my sellf run my credit was good i fel like that rate i woud have paid full price what a never i will return i will try anothe dealer and watch every move!!!!!!!!!!!!
pissed off
May 15, 2012
Purchased a vehicle from them that was used drove off the lot and had the u-joint snap called them back and was told they are not going to do anything because it was used
Kenneth
Mar 12, 2012
Haven't purchased a car in 12 years and didn't look forward to the process. However, Steven Garcia of Advantage made it the easiest transaction and was a pleasure to deal with. All my questions were answered and there was no hastle.
David
Nov 2, 2011
I worked with a fellow Angel who was a nice guy. The rest was down hill started with a low offer saying our 2005 Mustang was in fare the offer 6,100 condition when it was in mint condition did end up getting 8,500 on the test drive noted that the air didn't work they said not to worry we will fix it. I asked why aren't they taking it in the shop. I was told I had 30 days to take it to any Chevy dealer I thought well OK. Finished up the paper, then said they weren't fixing it.
No fool
Oct 27, 2011
Wanted to buy a car from them, that they had on cars.com. I wanted to buy it at the price they had it advertised at, but they would not quote me what the total price was going to be. They want to get you into the dealership to see how much extra they can squeeze out of you. They will never get my business!!!
Bih John
Oct 22, 2011
I was able to purchqse a 2012 for the same price other dealers were asking for the 2011 model. The experience was pleasent and I would buy from them again
What’s more, Advantage Chevrolet of La Grange has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Advantage Chevrolet. Check out the listings today to find the right car for yourself. Advantage Chevrolet is definitely the best place to buy used cars online.