Armen Chevrolet reviews

Amy U

Mar 23, 2016

I had an oil consumption problem on my car. The process at Armen was flawless! I called Chip, made the appointment asked for an SUV loaner car and got it! I got my car back and everything was great. A week later my check engine light ended up coming on. I called Chip he got me in right away and gave me another loaner. I was told it would be ready mid week but it was done way quicker. When Chip called I explained I had a family emergency and was unable to come get my car. He then offered to drive my car to my house and pick up the loaner, and that's what he did! I would definitely recommend Armen!

Susan

Mar 18, 2016

Karen is especially excellent, explains everything fully, and always goes the extra mile for the customer. Excellent mechanics - maintenance and repair work is stellar.

David

Mar 1, 2016

Kyle Bennett was very helpful in guiding me through this purchase for my 18 year old son. I will definitely be making my next purchase at this dealership. Very professional and knowledgeable

John L & Amelia L

Feb 29, 2016

The Armen Chevrolet Service personnel were extremely courteous. Repairs were completed in a timely fashion on the 2006 Equinox. Shuttle service was not needed this time, but it is nice to know it is available, just in case.

Joyce

Feb 27, 2016

Work was done quickly and at reasonable cost, waiting area was comfortable, clean, and well stocked. Personnel were pleasant and helpful.

Anthony

Feb 26, 2016

Great Experience... I would recommend this to another.... thanks for sending me the survey. I think this is enough words at this point

Briana

Feb 26, 2016

Comfortable lounge area, which makes the wait better! I was helped with respect in a timely manner. Will return in the future.

Mary

Feb 23, 2016

Every time I go to Armen they always do everything perfectly and beyond what is expected. Nice people and service.

Alyssa

Feb 20, 2016

Steve, service manager, is always nice to deal with. I brought my suburban in for a few things that were covered under warranty as well as service needs. My car was ready when they told me.

Anthony

Feb 20, 2016

The woman who answered the phone (i believe was also the cashier) was one of the best customer service workers I have ever encountered. She is an asset to your company.

John

Feb 20, 2016

Very happy with the dealership and salesmen. Also great service department. This is my second Chevy from Armen and will be back when wife needs a new Chevy.

William

Feb 20, 2016

Great service and nice people. Clean facility and easy to find. Work was completed on time and was done correctly the first time.

Danna

Feb 16, 2016

The customer service at Armen is out of this world! My whole experience was wonderful! The best service department I've ever dealt with!

Malleria

Feb 13, 2016

Great service and very warm and friendly. As a customer you are always made to feel important. The customers service dept.is outstanding.

Monica

Feb 13, 2016

Everyone there is extremely nice and makes you feel like I'm there only customer. I'm very happy with my choice of buying from Armen.

Robert

Feb 13, 2016

I had a good experience at Armen. I was very satisfied with the service at Armen I hope to purchase my next Auto at Armen.

Stephanie

Feb 13, 2016

I always receive excellent service on my vehicles. The guys at the service desk are especially nice and easy to talk to.

Daniel

Feb 12, 2016

I am treated like family. That's why I keep coming back. I love it. Been a customer at Armen for over 10 years.

John

Feb 12, 2016

Very good service, excellent technicians. Unknown cause and they were able to diagnose and fix the problem. Very friendly personnel.

Joseph

Feb 12, 2016

In to check the sunroof because of a recall. It had to be ordered, but we were going away for a few months so we'll get it done when we get back.

Kahlil

Jan 29, 2016

Wouldn't go anywhere else. Have bought and sold 15 cars over the last 10 years with Armen. My go to dealership

Denise

Jan 27, 2016

Andrew Gomer is the best salesperson, we deal with him for all our purchases and leased vehicles. The team he works with are excellent! Couldnt ask for more!

PennPhD

Jan 27, 2016

Have been servicing my truck at Armen for years now. The service team knows me when I walk in the door. No pressure, and listen to my concerns. Thanks guys.

Gary L

Dec 21, 2015

Barry is a good person to work with. I was not kept long for a state inspection. I have dealt with Armen Cadillac and have spent much money to keep my car in good running condition

Michael

Dec 11, 2015

Very pleasant - no pressure. Very accommodating. Even after I noticed some dents and dings in my new vehicle a day after purchasing, they were more than willing to work with me to schedule a future time to fix those imperfections.

Marguerite

Dec 10, 2015

Scott is the BEST! He always takes care of all of my concerns about my car. The greatest car salesman I have ever dealt with.

Catherine

Dec 9, 2015

Thanks to Mr Rosenthal for solving the issue with the two year service plan. The quality of service at Armen Chevrolet is always good. I never had to wait a long time for car. And Mr.Rosenthal is always friendly and helpful and easy to talk too.

John

Dec 9, 2015

Very professional communication with the perfect deal and agreeable price. Staff, from owner to manager to sales representative, was very helpful.

Robert

Dec 9, 2015

always treated right by Armen and Chip Kane. He makes your customer's feel that their car is in the best of hands and he always gets it done correctly

Michael

Dec 8, 2015

Overall great experience - I would recommend to others. Thank you to the friendly staff at Armen Chevrolet. I look forward to using them in the future.

Gerald

Dec 5, 2015

All work was completed satisfactorily and on time. Price was reasonable. Staff courteous and friendly. Facilities very clean and comfortable.

Elaina

Dec 4, 2015

It was great, I love the professional and expedited services, staff are very friendly. Barry is always a pleasure to work with.

Oscar James

Dec 4, 2015

Todd Gomer, Cisco Lugo and Rick Cherry are all Top Notch!!! No pressure, just a great car buying experience. The vehicle was delivered to my job and Cisco was more than willing to make absolutely sure that I was comfortable with all of its features!!! My next purchase will definitely happen here!!!

David R and Theresa W

Dec 3, 2015

We looked at a car on the website, made an appointment for Saturday morning. This was the third Saturday in a row we'd gone to dealerships hoping to purchase a Traverse. We met with Joe Klinger. We could tell this was going to be a positive experience. He listened to what we said we wanted to do with our trade in, what our payment expectations were and which car we were interested in purchasing. He never tried to steer us to any other vehicle, he said I'm confident we can do what you want. We told him our last two experiences were a total waste of Saturdays and we didn't want to endure that one more time. He looked at our vehicle, did his paperwork, talked to his staff, and before you knew it, came back and said you're approved for your vehicle. The best part of this whole experience is that you're dealing with an honest individual who wants to put you in the vehicle you want to purchase, and you know it. We love our new vehicle and look forward to many years of business with Armen Chevrolet. Joe Klinger is the best!

Joanne

Dec 3, 2015

Everyone I worked with at Armen was helpful in the purchase of my new vehicle. I especially want to thank Glenn for his diligence in helping with all the details and ensuring that I was able to get the vehicle with all the features I wanted.

Loretta

Dec 3, 2015

The service consultants are very friendly and helpful. when work is done at armens it is done correctly the first time.

Robert

Dec 3, 2015

Very professional and explained everything that was done. Very nice experience for sure. Shuttled me to sales store since waiting room was being repaired, also very convenient.

Paul

Nov 27, 2015

My November visit was required because the September visit did not remedy the problem. Emmission Control System light was indicating a system failure. My research directed the repair to the fuel cap in failure.

Paul

Nov 25, 2015

I have a recently purchased "pre-owned" car that had an issue that concerned me and your facility took care of it and handled a recall I didn't know about as well. You're not inexpensive but definitely get the job done.

Edward

Nov 20, 2015

L,am very glad l came there .just today l recommend one of my friends to come and see you.l no that he wood be well taken care of

James

Nov 19, 2015

Glen and Rich were great, the truck had some front end damage that was unseen along with some other minor issues and they made good on everything. I will be a returning customer.

Patricia

Nov 19, 2015

This is the 2nd car I have leased from Armen Chevrolet of Ardmore. Both times I have dealt with salesperson, Cisco Lugo. I cannot express what a wonderful person he is and how he made the whole leasing experience so smooth. He truly cares about his customers and I will definitely continue to deal with him in the future and recommend him to prospective buyers. Not to mention he got us the best deal ever! Thanks again!

Larry

Nov 18, 2015

I came in as a walk in for service and was treated extremely well. My car was done quickly and efficiently. Everybody is always easygoing and friendly. What more could I ask for.

Tone A

Nov 11, 2015

The service is unbelievable, even with less than perfect credit they, worked to get me the best deal and rate. They treated me great! So kind and respectful I not only plan on referring my friends and family but they have earned a customer for life. I recommend everyone no matter what your situation is to visit Armen 1st ask for Glenn!

Daniel

Nov 10, 2015

Quick comfortable and efficient service. In and out in no time. Highly recommend for dealer service. Courteous staff are a pleasure to work with.

Patrick

Nov 10, 2015

Kind, courteous, knowledgeable, would use Armen again, have recommended to friends. Great experience, have used them in past and will continue to give them our business

Stacey

Nov 6, 2015

Very quick. Very friendly. Would recommend to anyone. Area for work if you need it. TV . coffee and water and outlets

Vincent

Nov 6, 2015

As a walk-in w/o an appointment, I expected to wait. In addition, there were 10 other customers in front of me (an attestment of trust and confidence). All services were performed in a timely manner and with my fourth free oil change, my little Sonic is running smoothly again.a

Harvey

Nov 5, 2015

I have never been disappointed with the work that was done on my car when I have it serviced at your service dept.

Paulette

Nov 5, 2015

excellent, friendly, helpful, knowledge of my car of my car and what was done in the past and what I will need to have done in the future.

Hal

Nov 3, 2015

fantastic. every one who helped in the purchasing of my new car was wonderful. you have a coustomer for life. thanks again.

Susan

Nov 3, 2015

Service always prompt and very courteous. Timely and fair prices. Pleasant and shuttle service is great. Trusted advice by service managers.

Tamica

Nov 2, 2015

Pleasurable and wonderful service as always. Recommend scheduling appointment during the week and/or arriving early at7:15/7:30 am on Saturday due to first come first served service.

Robert

Nov 1, 2015

was there for recall issue fast service that is all thank you nothing else to say . people should not be forced to write a review. in future I will not complete these surveys

Delane

Oct 31, 2015

As soon as I realized my light was burned out, I called and they told me bring the car in. Light was replaced and realized I needed a battery. Battery was replaced also.

Linda

Oct 31, 2015

Although I didn't have an appointment, the service tech was very polite when mentioning that I should make an appointment next time. Since it was the tire, he offered to fit it in and see what it was. There was an issue and it was completed within about an hour and a half which was quicker than I expected without an appointment. Thank you so much for squeezing me in and fixing the issue.

Michael

Oct 30, 2015

My car was towed in at noon time. Steve Martino took great care of me. Got me on the road the same day. He is very efficient and understanding

Derrek

Oct 29, 2015

It was great.. everyone was very nice and respectful. .. I'll definitely refer armen Chevrolet in Ardmore to friends and family. .. I'll also tell them to ask for jenepher mitchell... AWSOME sales consultant. .

Frank

Oct 29, 2015

Very pleasant experience , nice people will return again when needed, friendly and very helpful with all of my needsclean facility good coffee

John

Oct 29, 2015

Andrew Gomer made our visit very enjoyable! He offered water, soda and snacks to help us feel comfortable. He worked very hard with his team to get us the best deal possible. Rich and Steve were fantastic too!

Leroy

Oct 29, 2015

The experience was great. The lady who greets you when you arrive, she makes the visit less painful until you are presented with the bill. She's friendly and knowledgable of her craft.

John

Oct 28, 2015

Before doing any repairs they first let you know what the problem is and you make the decision on whether you want the repairs done and most of all I find them TRUSTWORTHY.

Marshall

Oct 28, 2015

FABULOUS, QUICK, GOOD COMMUNICATION, FRANK AND MIKE AND STEVE ARE ALL GREAT, YOU ARE LUCKY TO HAVE THEM. A COMPLETE-SERVICE DEALERSHIP THAT REALLY SEEMS TO CARE ABOUT THE CONSUMER.

Catherine

Oct 27, 2015

I had an accident in which a driver backed into the front of my car. I chose to have the repair work done at Armen because I heard the body shop did excellent work. I was surprised at how quickly the work was completed (I thought it would take a lot longer). My car looks wonderful - you'd never know it was hit.The staff was very knowledgeable and courteous.

Brent

Oct 21, 2015

Best car buying experience I've ever had!! Everyone at the dealership was friendly and accommodating. I will recommend my friends and family to Armen Chevrolet

Jake

Oct 20, 2015

Very helpful and great service. Definitely would recommend this service center to any Chevy owners for any scheduled maintenance or repairs.

Susan

Oct 19, 2015

Chip always goes the extra mile to ensure satisfaction. Carol and the rest of the staff are always so pleasant and efficient. Thanks for the extra effort.

Matthew

Oct 18, 2015

Took my car in for a recall and the mechanics found a few issues and resolved them quickly for me...very good team there

Kathryn

Oct 17, 2015

Very positive experience. Did have to wait a bit. Other than that, everything went well. Will bring the car here next time.

Denise

Oct 14, 2015

Steve is always helpful and courteous I know dealers are a little pricing but I know I get the best care st Armen

Lynne

Oct 13, 2015

The service is always terrific. The personnel are really helpful and knowledgeable. I never have to worry when I drop my car off; I know I'm in good, honest hands.

John

Oct 9, 2015

Cisco Lugo, Rick Cherry and Steve Fienberg made our purchase experience very smooth and pleasurable. They went above and beyond when we needed help and were very patient. They are assets to Armen Chevrolet!

Brian

Oct 8, 2015

wonderful people easy to deal with Steve is the BEST great service. Convienent Saturday hours beautiful waiting area very clean facility, great people to deal with

Karen

Oct 2, 2015

Joe was great at finding a great car for our family & all via email. The leasing process was very simple and he had contacted my insurance company etc. to set everything up by the time I came in to pick up the car. They run an excellent operation at Armen in Ardmore.

Shannon

Oct 1, 2015

I came in as a result of seeing your add for a lease. My lease was up in January and I was just starting preliminary investigations. Joe K was great and we did the deal that same day. It was the easiest car transaction I have ever made.

Erica

Sep 30, 2015

Barry is a wonderful asset to the Armen organization. Honestly, everyone that I have the pleasure of coming in contact with in the service department are amazing. I travel a distance to have the consistent quality that I always find here.

Kyle

Sep 30, 2015

Everybody is wonderful to work with there. Over-the-top service, the best in the business hands down. I would HIGHLY recommend them to anyone needing car service.

Roylanda

Sep 26, 2015

They customer service was excellent in the service center as well as over the phone. They knew exactly what was wrong with my car after telling them the problem. My car was finished by the end of the day as promised for pick up. And they let me know about any other minor things I need to get done to my car. It also was a neat and clean environment.

Loretta

Sep 24, 2015

I went out to look at cars and left with a car. That is excellent service and salesmanship. This was my first time at buying a car and it was fun and great

Diane

Sep 22, 2015

My visit was short and pleasant. I needed a laugh to cheer up my day. I did a lot of it during my visit.Thank you.....

William

Sep 22, 2015

I was told to get there early upon my 8am appointment in which I did. I waited a hour before your shop opened up ,but only waited 25 minutes for the service to complete my oil change and tire rotation.

Fredie

Sep 21, 2015

Service was quick and decisive. a courtesy call was given to let me know the problem and to authorize the repair and at the end of the repair the brought the car to me for pickup I consider all that good service.

Lita

Sep 21, 2015

always wonderful personal service. Technicians very well trained. All personnel take interest in my needs and concerns. Waiting room spotless and comfortable

Carla

Sep 19, 2015

It was a great and timley one. Barry was very nice,as always,helpful and friendly .I love Armen and all the workers. I oil change was not long at all. Thank you BarryI want to give a great BIG shout out to Mr. Scott Rosenthal, who sold me my new Chevy Cruz. He is an awsome person and sales Manager. I STILL LOVE MY Cruze.I love Car Thank you Armen!!!!!!!

Patricia

Sep 19, 2015

I have never had a bad experience with your service team. I did have an issue with a problem with the car but your team worked with me and I eventually traded the car in and upgraded for the same model but current year.

Michelle

Sep 14, 2015

Joe was very friendly and had a great personality. A pleasure to deal with. This was the easiest and quickest car purchase I've ever made.

Charles

Sep 10, 2015

My feedback is not negative. The Salesperson was helpful not Pushy. I don't have any problem referring others to this dealership.

Robert

Sep 4, 2015

dealing with Chip Kane always makes the trip to the dealership less painful. He is a gentleman who really knows his stuff ; not only how to fix the problem but also how to take care of Armen's customers.Wynnewood,pa

Delores

Sep 3, 2015

I did not expect the help I received from Jenepher Mitchell and the Armen Chevrolet Team I received. I was very impressed with the sincerity and genuine concern they showed in accommodating me and not simply to push the sale. No question was too silly or stupid. I felt welcome and comfortable in dealing with Armen Chevrolet. The process took less time than I expected.

Elizabeth

Sep 3, 2015

Kyle Venit, the salesman was very helpful and explained the process of leasing a car. Through his efforts I was convinced to lease, which I have never done before. Also, Rick Cherry was most helpful, and both gentlemen were both courteous and patient.

Michael

Sep 3, 2015

Joe treated us great, and made the arduous chore of getting thru the paperwork smooth and easy. We love our new Chevy and would recommend your Dealership to friends and family.

Robert

Sep 3, 2015

Jennifer Mitchell is a great sale person. I could not have had better sale person she found me the car that I requested in a couple days.

Jason

Sep 2, 2015

Quick Service on a Saturday, Even with getting up early. Very helpful service personal. clean service area and waiting area.

Nancy

Aug 29, 2015

Car was seen immediately - and once the problem diagnosed, arranged for a rental car so I was covered for the time it took to repair. Having a less than flexible job, this coverage and car rental was very much appreciated. Barry was great at keeping me well informed as to what was going on. My only criticism - which has nothing to do w Armen is that my 2007 Acadia seems to constantly have its share of repairs....including a new transmission at only 6 years old. I thought I could expect more of a GM car.

John

Aug 26, 2015

everything went smoothly and as promised - this kind of service encourages a customer to come back for more service when due and also to come to Armen when shopping fo a new car.

Christine

Aug 25, 2015

I came in on a Saturday for an oil and filter change as well as maintenance. I also asked Chip to have the mechanic check the tires which were found to be extremely low last week. Chip is always professional, personal and came to the waiting area to get me so I could meet with the mechanic. The mechanic showed me 3 damaged tires due to pot holes (bubbled) and took the time to explain how this happened and recommended new tires. Although it was late in the day, Chip was able to get 4 new tires and the mechanic mounted/installed them followed by an alignment. They all worked til the job was completed which was after 4 pm. Thank you to Chip and the Mechanic(sorry but I forgot his name) for finding a serious problem, fixing it with new tires and took the time to explain everything! You both saved my life and I sincerely appreciate all you continue to do for me and other customers! Thanks so much!

Roy

Aug 25, 2015

Andrew Gomer was the best! He was extremely knowledgeable, polite, friendly and went the extra mile to assist me in getting just the right car for my budget and driving needs. I highly recommend Armen Chevrolet of Ardmore.

Kristine

Aug 24, 2015

I like coming here to get my car worked on. It is a professional environment and I feel I can trust everyone there. I do wish for inspections they would take appointments so I'm not devoting half of my day to waiting for my car even when I arrive at 7:30am, but so it goes.

Elizabeth

Aug 22, 2015

This is my second car I purchased from Armen. I was happy with the first one and feel confident that I will be happy this time. Armen's car repair service is the best, I wouldn't take my car to any other place.

William

Aug 21, 2015

The experience was great. Very efficient and to the point. I will definitely look to Armen for our next vehicle. My salesman Joe K was the best!

John

Aug 19, 2015

Barry at the service desk was knowledgeable to detect the problem with my car as I explained it last Saturday afternoon and scheduled me for a prompt appointment for Monday, the 15th and service was handled with efficiency & within an exceptional time table at minimal waiting for same.Again, appreciated total response from beginning to end.

Daria

Aug 14, 2015

Joe was fantastic to work with. It was my first time leasing a car and I had lots of questions. He was always available via phone or email to answer them all. Joe made the somewhat stressful experience of leasing a car as smooth and straightforward as it could be. I am very happy with my new Chevy Cruze LT!

Romenia-Brunzie

Aug 14, 2015

The employees are very knowledgeable about their product. They are always courteous and helpful. I would return here as well as recommend my friends.

Allan

Aug 13, 2015

The staff and especially the salesman who directly dealt with my wife and I, Louis, was helpful, direct and honest, and patient. I would highly recommend him.

Margaret

Aug 13, 2015

Steve Martino made sure the vehicle that he was returning to me after service was perfect in every way.Very satisfied with Steve's professional attention to my concerns.

Betty Jane

Aug 6, 2015

Very helpful ,pleasant Barry explained what I sure get done and explained everything to me and did not push anything on me Thank you for all the help they offer

Kimberly

Aug 6, 2015

Joe Klinger is the best. I can always count on him to help me however he can. He goes above and beyond to see that I get what I want and need. Joe is also friendly and is on a personal level with my children which means alot.

Richard

Aug 6, 2015

Kyle was extremely informative, knowledgeable of various lease opportunities and responsive when quoting various lease options. He even followed up after the lease was finalized to make sure everything with the vehicle was working properly.

James

Aug 5, 2015

I was well taken care of as usual. The details of the work was explained and everything was accomplished in a timely manner. My experiences has alway been positive at Armen.

Tina

Aug 5, 2015

I originally dealt with Ed in Sales since he helped my son. He then gave the sale to Joe Klinger to handle. Joe is wonderful! He was so helpful, honest and kind. He made everything so easy and fast for me buying my Equinox. Joe's personality makes you feel like you've known him for years. I will definitely be back when the lease is done and will be seeing either Ed or Joe! Thank you Armen!

James

Aug 3, 2015

Excellent service while purchasing new vehicle. Ed in sales did an outstanding job getting the vehicle that I wanted. Will recommend Armen Chevy to anyone looking to purchase Chevrolet product. Thanks again.

Kristi

Jul 31, 2015

Everyone we came into contact with was very friendly and made us feel like family. Kyle Venit was not at all like the stereotypical car salesman. He was straight forward, easy to understand and took into consideration our family needs for a car - not what he wanted to sell us.

Matthew

Jul 30, 2015

Joe Klinger was absolutely wonderful to work with. He was always available, responsive and accommodating to our needs. Above all I felt that Joe was upfront and fair in working with me, which is very rare to find in the car dealership business.

Laura

Jul 28, 2015

Barry took great care to make sure I knew what was going on with my car. He also arranged for a rental car almost exactly like my own so that it would be comfortable for me. My car is in great shape now!

Ann

Jul 25, 2015

Taken promptly. Procedure was explained clearly. Work was done quickly and completely. Performed recall work on keys, and installed new gas cap.

Anita

Jul 23, 2015

I was there to have my car inspected. Everything was done in a timely way; I waited in a comfortable waiting room well stocked with drinks and magazines; everyone I spoke with was very courteous and friendly. Couldn't be better!

Richard & Marie

Jul 17, 2015

The staff are always pleasant and very professional! Been working with the Armen staff for many years and have always been happy and satisfied.

Kiyana

Jul 16, 2015

It was pleasant, and very fast. The dealer had my car to fix some things, once they diagnosed I was set up with a rental at no charge to me.

Yolanda

Jul 13, 2015

I receive great service at Armen, and they don't make-up services that aren't needed in order to make more money.

Jennell

Jul 12, 2015

This is my third purchase from Chevrolet Armen and my second purchase with Ed. I love the dealership, the staff and the experience I have when I purchase a car. We, my husband and I, love it and Chevy cars so much, he is looking at turning in his Hyundai Sonata to lease a Chevy Malibu. I looked at other cars before making my decision on the Traverse, but nothing else compared and no other dealership had any reps like Ed. He is truly great at his job!!

Scott

Jul 10, 2015

Extremely happy with the work performed and Barry the service writer. The job performed on my vehicle required some custom work. Extremely happy that the dealer was willing and able to meet my needs.

Delane

Jul 9, 2015

There wasn't a long wait. Was given an estimated time of when work would be completed, but it didn't take as long as estimated. Gave me time to catch up on the latest happenings on TV.

Stephen

Jul 9, 2015

Armen Service took care of our Chevy Malibu when no one else would (including another Chevy Dealer). Armen followed through with excellent service & communication.

James

Jul 8, 2015

Mr. Strauss, the service consultant was a huge assist to me. Scott, the VROOM Manager was also very kind and helpful.

Linda

Jun 30, 2015

This was the fourth time bringing the car in for a noise on the right side wheel. After riding with this tech, I was able to show him what happened when leaving a parking space and turning the wheel. The noise was heard & the problem fixed. Thank you finally.

Marguerite

Jun 30, 2015

Scott Rosenthal is excellent. He is the best car salesman, I ever had. He made me feel like a friend and not just a customer.

Eileen

Jun 23, 2015

Very positive experience. I was helped as soon as possible. The problem was fixed. People at the dealership were very helpful.

James

Jun 23, 2015

My first experience getting a car could not have gone more smoothly. Jen was very helpful, got my paperwork lined up, and got me into my car without any issues.

Edward

Jun 22, 2015

Excellent service. Barry is a great service rep and the work that has been done is excellent. The lounge is very comfortable.

Gregory

Jun 18, 2015

I told John, the salesman, what I wanted to do, and he made it happen quickly and painlessly. Usually I don't bother filling out these surveys but John deserves it. Best car buying experience I ever had.

Louis

Jun 18, 2015

oil change was in and out let me know what else was do to take care of it then so i wouldnt have to come back

Daniel

Jun 14, 2015

Working with Lewis was an absolute pleasure. He made my first car lease a breeze and stood out from other car salesmen that I had dealt with in the week leading up to my lease. He even took the time to go through every feature that my new Cruze included. I will recommend you all!

Peter

Jun 14, 2015

Great experience!!! In Philly from out of town with lots of driving ahead of us. We called and were taken right away and given assurance that everything was fine. Great service person, we will definitely use again when we move back to Philadelphia.

Jack

Jun 13, 2015

Fast service! Polite people! Highly recommend! Everyone at Armen Chevrolet is very nice and easy to get along with! They make you feel very comfortable with the whole process!

John

Jun 10, 2015

Barry, wrote ticket, Johnny - tech who completed service both friendly and very knowledgeable - had questions key fob, alarm issue - some transmission upshifting thumps at various motor rpm's - excellent experience for service, this is my 4TH new Chevrolet - all different dealers - Armen - no one close to how I felt when I left on Saturday - Best Ever - THANKS SO MUCH !!! very satisfied customer

David

Jun 6, 2015

The Armen team goes out of it's way to make sure my car is properly maintained. Service is always completed when promised and done with a smiling face. I am made to feel welcome.

Donn

Jun 6, 2015

We leased our 3rd car from your dealership in two years. Ed is great to work with and very knowledgeable.

Stuart

Jun 5, 2015

Jenepher was fantastic. She was patient in telling and showing me and my father every detail of the car, but also quick with the paperwork. She was also funny, which made the typically grueling process of leasing a car much better! Everyone else we met at the dealership was fantastic.

Elizabeth

Jun 4, 2015

I have been using Armen's to service my car for about 8 years. They are wonderful to do business with. The employees are extrenely nice and helpful. My car is ready for me to pick up when they tell me it will be ready. I enjoy doing business with them.

Richard

Jun 4, 2015

Joe Klinger made the deal work. Had 3 great deals from others, and he made me stay at Armen. Was very understanding to my son in his first new car.

Kary

Jun 2, 2015

Was disappointed that I could not get my 4th free oil change due to mileage. Not the fault of the service people. If the car only needs an oil change about every 7,000 miles, then why offer 4 in 24,000 miles instead of 28,000? Then after service was complete, I found out it was $52 because it needs synthetic oil.Otherwise, service was good. Quickly done and mostly friendly.

James

Jun 1, 2015

Had a bad Turbo Charger. They got me in the next day. Had diagnosed the problem within 1.50 hrs. ( I did not have an appointment and it was busy ) Had to leave car. They had a rental there for me, and paid for it. Great service as usual. Kudos to Barry for getting it all together!

Arlean

May 31, 2015

Told them about letter I received from GM and they fixed the problem no charge and made it easy to make an appointment

Frances

May 30, 2015

Joe Klinger was fantastic!!! I have had the best experience I have ever had buying a new car and I have been buying new cars for 40 years!!!!

Patricia

May 30, 2015

While I was having some problems with my 2010 Equinox, the service dept never gave up trying to figure out the issue. All in all, I decided to trade in the old Equinox for the 2015 LT model. So far it was a great decision.

Robert

May 30, 2015

We have full confidence in Chip Kane. He always does a good job for his customers . He always takes the extra step to make sure you are satisfied. He is one of your very valued employees

Anita

May 29, 2015

The service was rapidly delivered, with only short notice on my part. And the personnel were pleasant and focused on being helpful.

Christopher

May 28, 2015

Lewis was not only a salesman, he was a friend. He put up with me as I went back and forth among three different dealers. I was in a pickle and needed a car right away.He went the extra mile (or 10) to even pick me up from my home.

Donna

May 28, 2015

Joe Klinger was my salesman and he was awesome - I felt so comfortable dealing with him and the entire staff was nothing more that helpful and friendly. I left there with a huge feeling of satisfaction, as they were wonderful to work with. I dealt with another dealer prior to going to Armen and I look back and cant believe what a waste of time it was dealing with the other place, when Armen and its staff were so wonderful.

Diane

May 27, 2015

Kyle Venit was our salesman. He was fantastic. He was extremely knowledgeable on our cars and what they do and eager to do what He could for us! Thanks Kyle!

Marc

May 26, 2015

Our salesman Joe was great along with the whole staff. He made the entire experience easy and fast. Easily the best car buying experiance I've ever had. We drove from Northern Delaware and it was definitely worth it.

Dean

May 24, 2015

Everyone is always courteous and very helpful to resolve any issues with my Chevrolet. Plus Debbie Gallagher works there and I wouldn't go anywhere else

Laura

May 24, 2015

When I noticed there was an issue, I brought my car to show the salesperson who had sold it to me (Jenepher). She immediately showed the head of the body shop who ordered the part I needed. I called the next week, the part was in and ready. When I brought my car in it was fixed within 10 minutes. Thanks!

Delane

May 22, 2015

I told them what needed to be done. They informed me of additional repairs needed. The wait time. Were very courteous.

Dennis

May 22, 2015

My experience with Armen,both with Sales and the Collision Center has been excellent.I will recommend you to friends and family.Thank You.

Dan

May 20, 2015

It truly amazes me how the staff is always kind and polite even with the extraordinary work load that they take on day in and day out

Patricia

May 19, 2015

I felt valued as I had an issue with a previous car that I purchased there but everyone that I had any contact with was professional and a pleasure to work with.

Lanxton

May 15, 2015

Barry, the service rep did as he promised. It took very good care of my fearful and return it to me in a timely fashion. I would highly recommend Armen Chevrolet for future work to anyone.

Mary K

May 14, 2015

Mike was great in scheduling and ultimately executing my repair. He even saw my tire was low and had it filled.I was concerned about the paint on the car and he assured me that it is 100% guaranteed, so I feel Great!!!

Tod

May 14, 2015

The body shop team at Armen Collision did a great job repairing my car. Thanks for the excellent service on my Chevrolet Cruze.

Richard & Marie

May 13, 2015

I am always pleased with the staff at Armen, especially Steve Martino. He does an excellent job informing me of the work that was completed and advises me of additional items that should be resolved in the near future. Due to the staff's attention to detail, I always take their advice. I never feel misled or that the work is being recommended unnecessarily. I believe that your commitment to customer satisfaction instilled my loyalty to Armen Service and Sales.

John

May 12, 2015

they serviced my car quickly and man was i greatful because it was mother's day weekend and not only me it was a lot of people there you guy are great at what you do thanks

Malleria

May 10, 2015

Everyone was so friendly and greeded me when I came in and the sales person took time and allowed me to tell her what I was looking for.She lesson.Than see show me exactly what I wanted.

Christine

May 8, 2015

I called Steve during car trouble and he was professional, knowledgeable and told me he would be expecting me in the am. Steve is always patient with all of his customers, efficient and reassuring. He continually communicates with me regarding car's status. Also, I believe your survey should include your outstanding mechanics who also are very outstanding and easily diagnose problem then fixes it properly. I have been a customer for over 20 yrs and cannot praise these mechanics enough. I have always been satisfied with the work that they do. Thanks to the secretaries and all staff at Armen! I appreciate all of the staff and commend the work that they do everyday!

Lanxton

May 7, 2015

service was excellent. Front desk was excellent. Checking out was excellent. The only problem was there was oil on the hood that had not been wiped down. But that is OK. Will recommend Norman Chevrolet to others and we'll use on my Chevrolet for my other 2012 Chevrolet

M Steven

May 6, 2015

As always, Steve Martino is the ultimate in customer-centric professionalism. As the face of Armen Service, he represents you very well.

Michael

May 6, 2015

Friendly and helpful environment. Joe K. was excellent to work with through the process. from our 1st conversation straight through to signing the paperwork. HE is personable, helpful and diligent in getting me need information. probably one of the easiest car buying experiences to date. So easy, i ended up leases two cars from Joe.

Robert

May 6, 2015

Comp carfax and trade in value was appreciated. Also the man who spoke to us while we waited was a nice touch. Service was completed in the time they estimated. Thanks for a professional job.

Maria

May 2, 2015

it was a first time service time with my new car--and it was great from the moment i called to see if i could leave it that day-and spoke to Chip -to the actual service that was done-everyone was very friendly

Amanda

May 1, 2015

Everyone was very friendly and welcoming. I am enjoying my new car immensely so far. The only thing that I don't like and was unaware of was that there is no CD player. But overall, I had a great experience at this dealership!

Peter

May 1, 2015

Frank and the lady in the collision office were polite, efficient, professional, and offered services (driving me around, phoning the insurance company, having Enterprise pick up the rental car) that, in my opinion were above and beyond the call of duty.

Roben

May 1, 2015

We had a great experience at Armen, Rick Cherry was so helpful and went out of his way to make sure our experience was top notch. I originally took my car to another Chevy dealer for service and had a terrible experience, Armen made up for this and then some. I had my car back the next day ready to go. Thank you Armen and a special thank you to Rick Cherry, outstanding job!

Benedict

Apr 30, 2015

As usual. I had the pleasant experience I have come to expect. My vehicle was done in a timely manner and at a reasonable price

Scott

Apr 28, 2015

Kyle made the normally "painful " car buying experience very easy and almost enjoyable. I would recommend him to anyone I know looking for a car.

Tracey

Apr 23, 2015

Very friendly accommodating knowledgable. Definitely entertaining! I have never ever experienced such a relaxing and happy time buying a car anywhere. It is usually a very painful experience. Not at Armen with Cisco, rich, Kyle and Steve. Plus everyone else was very friendly in passing. Can't say enough good things

Thomas

Apr 22, 2015

Even though I came at the wrong time for my appointment, the service people were very accommodating, and I didn't have to wait very long.

Stephanie

Apr 19, 2015

I had an unexpected emergency with my car, and they took me right in when I called. Thank you for great customer service.

Alissa

Apr 8, 2015

Everyone says buying cars is a dreadful Experience. This was the first time I bought a car on my own and it couldn't have been more pleasant. Kyle worked with my budget and requests to get me my dream truck. I didn't feel pressured or swindled. It was ideal. I've been raving to everyone about my experience with and highly recommend him. Kyle went above and beyond to accommodate me. He even offered to help me learn how to use different features of the truck after the sale was completed and been off the lot for days. I know he has nothing to gain form that, but he was still willing. When it comes time for me to get another vehicle I know who I'm going to.

Stacey

Apr 5, 2015

My salesman was very informative and knew a great deal about my vehicle of interest. There wasn't a question I asked that he couldn't answer about the car.

Lanxton

Apr 4, 2015

Warm and very friendly and cordial service. Would recommend at any time to anyone. They are taking care of this 1995 Cavalier which is still running extremely well with less than 100,000 miles. There were are the only service provider that I will use on this automobile.

Walter

Apr 3, 2015

I took my car to Armen Chevrolet for service on Thursday, April 2, 2015. My experience there was the most pleasant of all of the times I visited Armen. The staff treated me with the utmost level of care, courtesy, and professionalism.

Anna

Apr 2, 2015

Our salesperson, Kyle, is great at what he does. He is friendly, knowledgeable, and more than helpful. He found just what I was looking for and more. I knew I likes the Trax, on paper, but once Kyle guided me through all that was available to me, I was sold. He, and your finance worked diligently to find a financial package I could work with. Abd, the best part is, I love my new car.

Alicia

Apr 1, 2015

Great service. I had a recall repair done at Armen. I called, asked for a Saturday appointment. Advised it was first come first serve and I could drop off my car Friday night... I put my keys in the lock box. Next day I called at 2 for a status. Advised to pick up after 4. I had a spare key so they locked my keys in the car. I picked it up at my convenience. Very accommodating. I assume you could do the same with a CC on file for a none recall repair. Highly recommended.

Vincent

Mar 31, 2015

I went for my third of four free oil changes (great deal BTW). It didn't take long as I waited in Armen's clean and comfortable waiting room. My Sonic and my wallet just loves those free oil changes.

Adam

Mar 30, 2015

I worked with Ed Mongelluzzo for my recent purchase. I thought he did an excellent job. He answered all of our questions, gave good recommendations, never came off as pushy, and was the main reason we selected Armen over the 3 other dealerships we were working with. And he has even done a good job of staying in touch after the sale.

Michael

Mar 30, 2015

I have been a loyal customer along with my husband Michael Jones for the past 10 years and in his passing he reminded me to always go back to Armen and speak to the best sells Rep. Jeneipher. Thanks Jen for all you do.

Louis

Mar 28, 2015

Have yet to walk in any leave with out a vehicle even on short notice they did everything to make it enjoyable toolast sale my son was home for 3 days before heading to base for deployment in the service and they did everything possible to help him.

Paul & Melissa

Mar 25, 2015

The dealership was prompt, courteous and went out of their way to complete the work timely and carefully. As usual, the dealership went beyond the scope of the work requested by checking all of our systems and they picked up on the car needing inspection which we failed to note. Great Dealership!

Andrew

Mar 23, 2015

I will only buy Chevy or GM cars so I can use this service department. Chip and Barry are the best! -Andrew P

Keena

Mar 18, 2015

It was great the guys was so helpful making sure that what ever questions n concerns I had was answered.

Robert

Mar 17, 2015

Chip Kane always does a good job for Armen and the customer.We have full confidence in him and your service department. It is always a good feeling when you take your car home because you know that the car is now, once again, in good running condition . You also know that you have been treated well and fairly. In today's world, that means a lot. Tell, Chip, thanks.

Thomas

Mar 13, 2015

Always courteous and work done in a timely manner, and always notified on time when work is done. Barry goes above and beyond to help you with your problem.

Razel

Mar 12, 2015

Great people. Excellent services. Fast and efficient. I totally recommend this place to all my friends and families. I have received the best customer service from this company

Christina

Mar 11, 2015

Steve was really nice about a recall issue involving the transmission belt and the brake cable they gave me a loaner for the day and it was not expected, as I had a lsit of errands to do and without wheels I would have been up a creek without a paddle thanks for the service person who went out of his way to do the job in the same day

Megan

Mar 7, 2015

I had a very positive, pleasant experience at Armen yesterday. I called in the morning to make an appointment and they got me right in. Everyone was so eager to help and I really appreciated that. I would absolutely recommend Armen to anyone! Thanks again!

Cindy

Mar 5, 2015

Everyone worked so hard to make a deal for me and get me into a new car. In fact, I sent my brother there, and he leased a car just a few hours after I left.

Aaron

Mar 4, 2015

It's always a pleasure to have our cars serviced at Armen. The personnel are very personable and efficient. We've been coming for years.

Gregory

Mar 4, 2015

I bring my car in for maintenance as schedule.I am in and out in no time.Every one is professional and courteous.

John

Feb 28, 2015

IT WAS MY FIRST TIME THERE AND BARRY TOLD ME HE WOULD CHECK MY CAR FOR THE PROBLEMS I STATED BUT HE ALSO TOLD ME ABOUT SOME OTHER THINGS HE FOUND AND WE HAD A PLAN AND WE WENT FROM THERE.THE REPAIRS WERE MADE I PAID THE BILL AND I WAS HAPPY VERY PLEASED WITH MY SERVICE.

Annlouise

Feb 27, 2015

Lost key to car, had to get another made. The car had to be towed to the dealership in order to get the key made. I was highly satisfied with the services.

Catherine

Feb 24, 2015

The people in the service department were friendly, courteous and explained everything regarding the service to my car. The service was completed in less time than I expected so I didn't have to wait long. I'm completely satisfied with the service at Armen.

Diane

Feb 24, 2015

I was very happy with your dealership. Cisco was a great salesman and was very polite and helpful. He went out of his way to find me the vehicle I wanted and I will definitely recommend your dealership to my friends and family.

Brian

Feb 20, 2015

Wonderful experience steve was great! The shop was clean and waiting room was far beyond previous one. Brian the tech was fantastic

Angela

Feb 18, 2015

Kudos to the lady outside giving tickets to the cars in line. It was very cold that day and she was a trooper. Customer service was great! Car Inspection was done within 30 minutes of drop-off. When paying, I saw my sales person, Chris! Glad to see a familiar face. Hard to believe that it has been a year since I bought my car.

Erica

Feb 14, 2015

I adore my service team at Armen. Steve, Chip, Barry and Karen are always warm, knowledgable and proficient in caring for my vehicles and my family. Often vehicle maintenance can be an arduous task but knowing the level of service I will receive at Armen I don't prolong or avoid visits to the service department. I pass at least twenty service shops to come to Armen but you are my first choice.

Michael

Feb 13, 2015

Was given an appointment on short notice on my part. Work was done and I was on the road at 8:05 AM. Good coffee and WIFI too

Christopher

Feb 11, 2015

At first I was very dissapointed with this service appointment. However that did not last long, Rick stepped in and handled it like a Pro. Thanks so much to the entire service team at Armen of Ardmore. They not only addressed all of my warranty issues, but also provided me with a vehicle suitable for transporting my family safely through out the harsh weather conditions of late. I look forward to working with your team in the future.

Christine

Feb 9, 2015

It is always a good experience at Armen. Steve and the other Service Reps are always patient, professional and knowledgably. I always feel confident that the mechanics will do an outstanding job on my vehicle. Thank you all!

Justin R

Feb 9, 2015

Kyle Venit was my salesman and let me start by saying he had first class skills and dedication. From the first minute he listened to my needs and got me what I wanted. He was there every step of the way and didn't falter on any of my requests. I would definitely recommend him going forward.

John

Feb 7, 2015

Barry and the staff in service did a great job identifying the problem and working with GM to correct. They were able to get me back in my suburban with minimal down time. I really appreciate the great service provided.

Laura

Feb 5, 2015

I was referred to Jenepher by my parents, who had purchased my father's last car through her. Jenepher sat with me and answered all of my questions, and found the car that had everything I wanted (and nothing that I didn't want). She was extremely friendly, made me feel very comfortable with my decision, and when I came to pick up the car, she walked me through everything I needed to know. She also followed up with a phone call the next day to check in. She is fantastic!

Donna

Feb 1, 2015

We were guided through the repair process from start to finish. We given the opportunity to repair the defects that were most eminent and advised to return for subsequent repairs. The loaner car eliminated any inconvenience we would have experienced while the repairs were being performed.

Choton

Jan 31, 2015

The atmosphere was welcoming and positive. Joe helped us through every part of the sale process with the highest amount of professionalism and friendliness. Every question we had was answered with a clear explanation. I would gladly recommend anyone to Armen. This dealership earned a lifelong customer. Thanks to the guys.

Margaret

Jan 31, 2015

always get great service. Steve Martino does a super job. He reminds me of Henry D'Allesandro in the service he gives his customers.

Cheryl

Jan 30, 2015

Joe our internet salesman is the best. He answered all of our questions and our new malibu fits our budget.we would'nt go anywhere else.

Regina

Jan 29, 2015

Scott Rosenthal was very informative, courteous, professional. He took all the needed, and then some to familiarize me with my new Impala LTZ. Offered help should I need anymore help on the car. What a great dealership, to have Armen himself come out to congratulate me and wish me luck on my new Impala!Regina Milione / Philadelphia, PA

Geraldine

Jan 28, 2015

Customer service representative, Barry was very accommodating. He is always pleasant and greets us with a smile. He tries to get you in and out as quickly as possible.

Michael

Jan 27, 2015

Ed did a great job as usual. This is the second time he has helped me find a car. Both times he found the exact car I was looking for. The entire team at Armen is excellent. They are really customer oriented. Thanks again Ed.

Theodore

Jan 21, 2015

came in for oil change and tire rotation, service Rep save me a return trip, able to have state/emission inspections done as well.

Annette

Jan 20, 2015

Fast and courteous service. Very nice waiting room and nice of the customer service woman to come in and to let people know about the coffee and water.

Andrew

Jan 19, 2015

I was having problems with a drivability issue and Chip and Tom perserveared and found the problem. They both tried really hard to make it right. Chip went above and beyond the call of duty to make this problem go away. Tom is a real pro and listened intently to my explanation..

Cynthia

Jan 19, 2015

The salesperson interacted and discussed the process with me prior to our meeting. I knew what to bring with me which decreased my wait time at the dealership. The experience was relaxed and informative.

John

Jan 15, 2015

I did not have an appointment, but Steve got me in and fixed the problem. They called when my car was ready to pick up.

Thomas

Jan 15, 2015

My appointment was for 2PM, and my car was taken into the shop immediately. The waiting period was pleasant in your customer waiting room. Everyone was polite. This is why I keep coming back to Armen.

Danielle

Jan 14, 2015

I have been bringing my Trailblazer to Armen for service since I bought it in October 2003. It now has almost 200,000 miles on it, and given that I've spent close to $10,000 in maintenance and repairs over the last 2 years, I'm now going to sell the car and purchase something else. I've had excellent service for over 10 years starting with Henry before he sadly passed away and then with Steve. I was very well taken care of and always felt comfortable and trusted the service I received. While the prices were higher than I could've found elsewhere, I felt confident that I was getting the best quality produces and excellent service. I won't be purchasing another Chevrolet vehicle, but I'll certainly continue to recommend the service department because of the excellent service I received from the time I arrived at the garage to checking out and paying. Everyone I interacted with from the administrative staff to the shuttle drivers are top notch. Thank you for extraordinary service since 2003.

Kyle

Jan 13, 2015

Good. Waiting room was great loved coffee machine. Came in at 8am left 12:00pm for 2 recalls and brake fluid exchange. Felt could have been faster but overall good experience.

Larry

Jan 13, 2015

Evaluated whether a problem existed with my Chevy Volt. Got me a reliable evaluation and a fix in a very timely fashion.

Richard & Marie

Jan 13, 2015

The staff, especially Steve Martino, are always very gracious and helpful. The staff demonstrates a true statement to provide "Excellent Customer Satisfaction".

Henry

Jan 11, 2015

Experience was quite good except for initial interaction with customer service rep. Rep was professional and informative but had an air of impersonal aloofness which was slightly uncomfortable. No other problems with service.

David

Jan 8, 2015

Kyle offered outstanding service. He offered to personally deliver the vehicle from the dealership in PA to my residence in NJ, free of charge.

Delane

Jan 8, 2015

I thought the repair was going to take longer than it did, but it didn't according to the recall notice.

William

Jan 8, 2015

Nothing to tell, albeit, they opened a little late (the holidays) I pulled the car in gave my information, waited in the waiting room, was told my car was finished. I was given the paperwork, and left. Very professional people

Dawn

Jan 7, 2015

I actually had a really enjoyable experience . I felt like iKyle was not just interested in selling me a car but was actually happy for me that I was going to be driving a great car .he was not just a salesman but a really nice guy !

Gary

Jan 7, 2015

kyle venit worked with my financial obligations on my other carand was able to meet my financial price range that i needed to get to on my new traverse. he was very pleasant and comfortable to deal with!

Jack

Jan 7, 2015

Great service! Very nice people! Salesman, Lewis, is very caring and helpful with our many questions! Love Armen Chevrolet of Ardmore!

Michele

Dec 30, 2014

I feel Armen Chevrolet and Kyle were amazing!! They were courteous, respectful, informative, honest, and did everything possible to make this purchase streamlined and that I was confident in my decision. I have never had an experience like this buying a car. Again, amazing, wonderful experience! I won't ever go anywhere else! Thank you!

Mary

Dec 29, 2014

Problem with onstar hearing and hearing on phone. Seems front speakers and some settings were cause. First visit told to come back cannot look, although was still in am. Ok appointment- Chip and team had doagnosed to see speaker was part of problem. Ordered and I was advised wen in. Installed- fixed 12/26. Thanks Chip for explanations and courtesy. Thanks to all tere anad Happy New Year. Mary Christine Feighery

Kenneth

Dec 25, 2014

Joe went above and beyond the call of duty. The most impressive car salesman ever. He even took the time and delivered the car all the way to delaware. WoW!!

Lita

Dec 25, 2014

Barry & Steve were, as always, very professional, competent and forthright. They fully explained the issues. The work was done well and promptly with friendly and understanding service.

Helen

Dec 24, 2014

I had an emergency--husband in hospital and visiting family and desperately needed my car. It was taken in and serviced promptly while I waited. You folks are wonderful.

Gerald

Dec 19, 2014

Barry and his team were prompt in accurately diagnosing the problem and in getting it fixed. I am very pleased with the service that I have received from everyone I have come in contact with in the service department.

Kristine

Dec 19, 2014

The work is always great. No complaint there. What I do have an issue with is you ask people to make appointments, but the appointments are totally pointless. People just show up and they can get in before you, so why waste my time? I specifically made a 7:30pm appointment because I was told my car would be done within the hour. I showed up at 7:15 and because there were already 8 cars in front of me I had to beg the person at the desk to try to work on my car asap as I had to be at work by 9. Thankfully he got it done BY 9 so I was only a half hour late to work, but I was still a half hour late. Either take the people who schedule an appointment FIRST or don't bother with appointments.

George

Nov 7, 2014

Kyle knew exactly what i needed and was most important to me. I have already started the referral process.

staciah

Jul 15, 2014

Initially came in person to the service office to ask about the procedure for the recall on my Chevy cobalt. All of my information was given and was told that I would receive a call when the part was in to set an appointment. I asked how long it might take and the gentleman replied, "I have no clue". A month passed with no call so decided to follow up.Turns out they had no record of my information and was probably thrown in the trash after I left. Mistakes happen. However, over the course of another month my vin number has been misplaced several times, and have been told at least 5 times on different occasions that they had to check something and would call me back. Not one call back, even after leaving messages with management. Still driving a car that has been deemed unsafe by GM. Seems as though everyone at this branch would like to keep loosing my information until I disappear. Not one to complain and very forgiving of mistakes but this is a joke when it comes to customer service.

eva.obrien.31

Jul 9, 2014

I had a small dent and scratch on my brand new Cadillac SRX. I brought my car to the collision department at the Ardmore dealership. They were very kind and over the top accommodating. The the repair was perfect, reasonably priced and they delivered the car to my house. Do not hesitate if you are considering using the collision center at Armen.

Michael

Jun 11, 2014

I was very pleased to once again purchase a car at Armen. The deal was exceptional and the sales department made me feel like family. The new showroom is beautiful. My compliments to all and I thank you.

Catherine

Jun 7, 2014

Chris was excellent in the purchase of my car..And everyone was friendly and courteous. I am very pleased with my car and I thank you again for such wonderful service. Thank you. And the gas mileage on the car is excellent. Thank you for a wonderful buying experience. Thank you!!!

Robert

Jun 4, 2014

Customer service Mr. Steve Martino was very polite, and had my truck serviced ASAPThe waiting room is a big improvement.It was a pleasure.

Debra

Jun 1, 2014

No one likes to take a car in for service but if the customer service experience is a good one, it makes the trip easy to deal with. Thanks for a great customer service experience!: friendly and courteous staff, appropriate wait time, comfortable waiting area with amenities like coffee, water, reading material and Wi-Fi!

Edward

Jun 1, 2014

The appointment was easy to make via the website. The appt. was confirmed multiple ways. The work was completed in a timely manner. The service advisor was very professional.

Elaine & Jim

May 31, 2014

Always have servicing done at dealership and all work is done to my satisfaction the first time...That is very important to me as I don't like to return upon work that is not properly done

Jack

May 31, 2014

MY FRONT, DRIVER SIDE, ON MY INVOICE, STATED THAT THE DOOR HANDLE WAS BROKEN. I WISH THAT THEY WOULD HAVE STATED WHETHER THEY COULD FIX IT AND APPROXIMATELY THE COST TO FIX. LOOK AT YOUR COPY AND MAYBE YOU COULD LET ME KNOW. I THINK SOMEONE FORSED IT TRYING TO BREAK IN. I HAD NO OTHER DAMAGE OR LOSS.

Scott

May 15, 2014

the salesman was great , but this is the third truck my family purchased in three months from armin any the first two came in for service and the survice was very poor .

Deborah

May 14, 2014

Fast service, great new customer lounge. Personnel are wonderful always make me feel like I'm special. Wouldn't go anywhere else. I know nothing about cars but the service people explain everything.

Mary

May 13, 2014

everyone at this dealership is kind and concerned. I would not go anywhere else for a car or for repairs.

Elaine

May 12, 2014

Steve Martino was my service advisor, is very professional, patience and kind. I was in and out in no time, he explained what needed to be repaired on my vehicle and why, told me the cost and I able to pay that amount and no more and that was what I WAS CHARGED NOT A PENNY MORE. Armen is a great place to take your car and I trust them to work on my car.

John

May 9, 2014

Kyle Venit was very attentive to the experience I was trying to get to with my new vehicle. The Tahoe is a great product, and Armen is a classy dealerhip. At the end of the day I wound up with the experience I wanted driven by a great product from a great dealership with great people.

Lorraine

May 9, 2014

Everyone working has always been so friendly and mind to me. They always make you comfortable being there, from asking if you need a ride down to showing you were the bathrooms are.

Phyllis

May 9, 2014

Ed went out of his way to call me back in a timely fashion and understand my financial situation and find a car that matches my needs.

Elizabeth

May 8, 2014

Barry was very helpful when we dropped the car off and called twice the next day, once with the estimate of work needed and then again when work completed. Excellent communication!!

Karen

May 8, 2014

Your dealership was very helpful in working with me to getting the car at the price I could afford. Very friendly people!

Michael

May 7, 2014

My vehicle is a model 2004 , this is where I purchased it and this is who I allow to perform my service .

Rose

May 6, 2014

Everyone was very friendly and helpful. Prices seemed reasonable. Being from out of town it was nice to go to a reputable place that didn't rip me off. The only thing I didn't like was that you have to come in first thing in the AM to get in for the day.

David

May 2, 2014

Well, received and the wait time was really good, thought that I would have too be there longer than I was, keep up the good work.

Louis

May 2, 2014

looking for a truck with specific things they when out of way to find even after the first couple i was not impressed they keep looking on day of sale truck was prepped perfect and explain every option in it

Marla

May 1, 2014

This was first time considering buying American (and electric) car. Jennipher was professional and had complete knowledge of the product. (Volt) She was a pleasure to deal with. In addition, we arrived one weekend without notice and another of your staff was happy to help us, even once we told him that we were Jennipher's customers. The sale process was pleasant and efficient. A week later now, we love this car! Thanks for a great experience

James

Apr 30, 2014

After a bit of a problem from my visit a week earlier, the staff at Armen took care of the problem wit hno hassles and quickly. This is the only dealer that I have used their service center for any of my cars. They do a great job, they get you in and out in a reasonable amount of time and they stand by their work.

AbbyS

Apr 28, 2014

My husband and I were looking for a certified pre-owned Chevy Traverse for our growing family. We live in Maryland and Joe Klinger provided excellent customer service. He was responsive, prompt and able to obtain a great discount on the car as well as a great interest rate with the bank. To top it all off, he delivered the car to us in Maryland over the weekend. Excellent service - very happy and would recommend Armen to my friends who can't find the inventory they want in Maryland.

Richard

Apr 26, 2014

I was very pleased with the expert and prompt service I received in repairing my automobile. Frank in collision is excellent.

Wayne

Apr 26, 2014

My second time buying a car from Andrew and he was fantastic as always. I will be back because of him. The customer service at all Armen locations is outstanding! Thank you.

Carla

Apr 25, 2014

My experience for the third time getting my break fixed was GREAT! It does stop very smooth,even when i have to stop on a dime. Thank you very much Mr. Barry and stafffor yor patients and understanding. I am very happy, i dont see ANY lights on my dashboard.(Smiling-i get very nervous when i see them). I could have gone somewhere else to get my car fixed but I LOVE Armen and staff, there hospitality and magnigicent service. why go anywhere else. Armen is the ONLY place I would ever think of to get my car fixed. Thank YOU SO VERY MUCH FOR FIXING MY CAR!!!!!!!!!!!!I AM SO HAPPY!!!!!

John

Apr 25, 2014

Kyle Venit did a wonderful job getting me into my new vehicle. I was also very well pleased with the visibility my transaction had to Tod Gomer, as he got involved in the 'deal'. Armen has great staff and I love my Tahoe.

Kikilekes

Apr 23, 2014

I can't recommend Kyle Venit and Armen Chevy enough. If you want a kind, honest, reliable experience this is the place to go. I highly recommend.

James

Apr 22, 2014

I always have a good experience at the service location. This time however two things had happened. 1. They charged me for the tire rotation2. My front driver side tire pressure sensor was not working after the rotation.After reporting the issue they apologized and will recredit my card for the amount. They also will fix the tire pressure sensor as well. There was no hassling or excuses. The manager was nice enough to call and apologize once again and was very professional in his handling of the situation. I was impressed and find this very refreshing. My previous ratings still hold true and I plan to continue bringing my car to the Armen service center.

David

Apr 17, 2014

Finished ahead of schedule. I was kept up to date on additional work before it was done, eceryone was courteous, and the car came back much cleaner than I left it.Facilities were as clean as our house.

John S

Apr 16, 2014

Was interested in a 2012 Tahoe LTZ I saw online. Very low mileage and clean looking. Called and spoke with Rick Cherry to see if they still had the vehicle since I was coming up from Delaware. He took my number and said he would check to see if it was still available. About 10 minutes later got a call from Joe Klinger letting me know it was still available. The Tahoe looked as good in person as it did online. Joe was very helpful, knowledgeable, and honest. There was no pressure to buy and the deal was made with no runaround. I would definitely recommend Armen Chevrolet (and Joe) to anyone looking to buy.

Veronica

Apr 12, 2014

It was so great! Kyle Venit was extremely pleasant and knowledgeable about the cars. He helped us pick the perfect car, and I will tell people to go see him for a car.

Jocelyn

Apr 11, 2014

As always, an excellent experience! Fast and friendly service, a waiting room with ideal amenities, and the cleanest public bathroom I've ever been in.

Alfred

Apr 9, 2014

I am always pleased with the service I get from Chip and feel very safe after his crew has gone over my car. I, of course, am still angry that they took the Buick agency away from Armen and by this letter, I am letting GM know that.

Connie

Apr 3, 2014

I thought the staff was more friendly than past visits and I also liked that my car was pulled up instead of me looking for it and/or trying to maneuver through a tight spot.

Erica

Apr 3, 2014

From Sales to Service, Armen has a team of professionals that are always available to provide a wonderful continuum of care for their customers.

Maureen

Mar 28, 2014

Brought my car in for an oil change and Steve noticed I was due for inspection. Now I don't have to take additional time out of my very busy day for another appointment!

Charles

Mar 27, 2014

We had the privilege of having Andrew Gomer take care of myself and my family. Andrew listened to our wishes and assisted us in choosing our new Equinox. He saw to it that we got all the rebates available and had a thorough understanding of all the functions of the the vehicle. Andrew was an excellent representative for Armen Chevrolet and the General Motors and have no problem working with him in the future or sending friends to see him for the best the Chevrolet Family have to offer.

George

Mar 25, 2014

Desk Serviceman was great to work with. He told me in advance about the things that needed to be repaired and assured me that they only repair the things that need fixing. He said that the company only will repair what is needed so that I won't be charged for things I don't need. That's good service which I appreciate.

Carla

Mar 20, 2014

My experience was great,minus the scratch on my mirror. Other than that it was great. I love Steve, Barry and crew. I love them guys and girls.

Elizabeth

Mar 20, 2014

Communication is excellent. I received a call with an estimate of the work that was needed as well as a call when the work was complete. When I picked up the car, I was addressed by name, with a friendly hello and thank you.

John

Mar 19, 2014

Receptionist advised Me as to when would be the best time to bring my car in for service and my car was ready when the service writer told me it would be.

Alan

Mar 16, 2014

I called for an appointment. The service desk personnel were ready for me when I arrived. They handled the problem and I was on my way.

Stacey

Mar 14, 2014

We did the entire process via email and telephone and the vehicle was brought to us. Joe was responsive, friendly and accommodating. We would definitely consider using Armen again.

Sharia

Mar 12, 2014

My experience was great. Jerry the driver is always a pleasure. He is very prompt when picking up and dropping off. The updated facility is very nice with the tv's, coffee, waters and comfortable seats. Thanks Armen

cherry0

Mar 9, 2014

Great experience. First of all drive up service door and pull right inside. Met by Barry Strauss service writer. I came in for my first oil chage. I was asked if I had any other concerns and did I understand how everything worked on my new car. I was very impressed. I was in and out in 35 minutes. Great feeling for my first vist.

cherry0

Mar 6, 2014

I have purchase 10 cars in my lifetime. This was by far the best experience I have ever had! I was greeted by a pleasant receptionist who promptly Introduced me to Kyle Venit. I wasn't sure exactly what I wanted. After sitting with Kyle and he asking me about 20 different question's I narrowed my choice to an Equinox. Kyle showed me some used and went over Chevrolet certified program. I didn't even know that there was such a program. I wound up purchasing the same day and I must say I am in love with my new Equinox. I never enjoyed a car so much. All I can say is wow has Chevy come along way. Thank you Kyle and Armen Chevrolet.

Sascha

Mar 3, 2014

I had an engine issue / I drove right in and was welcomed nicely by Mr. Barry and Mr. Chip / Mr. Chip listened to my concerns and told me all that he was expecting to do / there were no surprises and my car was done in less than an hour. My son and i enjoyed the lounge so much that we didn't realize the waiting time. It was beautiful and affordable. thanks guys, you rock!!

Mark

Feb 28, 2014

The service personnel were very helpful in getting my heater repaired for the artic cold we were going to get later on in the week. After repairing the damaged parts, they let me know that another part that was working should be checked by the place that put it in since it was too noisy even though it worked. I will get it checked.Thanks

John

Feb 27, 2014

Steve & associates at service center are efficient, very amiable, professional and perform up to my expectations with exceptional attention to all of the above.

Sheldon

Feb 26, 2014

Good. Joe Klinger was very efficient. The car was ready to go even though it was snowing. Good snow car, by the way.

Christine

Feb 23, 2014

ALL staff at Armen are professional, knowledgeable and personable. I am always assured that I am receiving all of the necessary service needed to keep my car running safely. I feel confident that I am receiving the best service possible for my vehicle. I am always kept informed of the progress of my vehicle, what is needed, the cost and the time it will require. Overall, it is always a reassuring and good experience.

Danielle

Feb 17, 2014

They took the time to bring me to my car up on the lift and show me exactly what needed to be repaired. One thing that never seems to be working though is the WiFi. I wait for my car 99% of the time and every time I try to get on WiFi I'm told it's not working.

Dana

Feb 11, 2014

My service was great except when I went to pick up my vehicle. I had to walk all the way to the back lot to get my truck. On previous visits my vehicle was brought to me at the large garage door. I wasn't expecting to have wander to the back of the lot. I didn't like that.

Joseph

Feb 7, 2014

Andrew Gomer and Scott Rosenthal were extremely helpful in my evaluation of Chevy Cruze LS and LT models and in finding the most attractive financing options. The Chevy Cruze LT that I leased is the third vehicle that I have acquired from Andrew and Scott in the past three Januarys. In 2012 AND 2013 I purchased Chevy Malibus. The GM Card earnings credits have made it possible for me to support GM and the US domestic car industry by buying American cars.

Lisa

Feb 5, 2014

well i came in for my daily oil/tire servicing that went well but some other bad news with my care came out of this servicing. In the end it was all good and the team as usual gave great customer service in light of the issues they were having with the computers being down. GREAT TEAM!

Hatem

Feb 2, 2014

This is my third purchase from Armen. Joe Klinger was very easy to work with. Scott Rosenthal was extremely accommodating, helpful and kind. Steve (finance manager?) went out of his way to get us the loan. I don't think I will ever buy a car again outside of this dealership! Other personnel not involved with my purchase were always smiling and courteous.

James

Jan 31, 2014

I came in to get an oil change and a break check on a 2014 Chevy Impala. Thought I needed breaks but the serviceman said the pads were all even and in good shape. The service station and employees were welcoming. Definitely a great place for car care.

Vincent

Jan 31, 2014

Personnel were courteous and informative. I was awarded every possible discount available to insure I paid the lowest price. All said and done, it was a very pleasant experience.

Margaret

Jan 29, 2014

Brought my car in on Monday around 3PM without an appointment. Barry scheduled dianostic work. He called me about an hour later and gave me the cost of the Air bag repair. Car was completely fixed by Tuesday late afternoon. Thanks.

Debra

Jan 27, 2014

My salesman Joe Klinger made my experience to purchase a new car very easy. I haven't purchased a new car in many many years (only used). The entire process from explaining the benefit of belonging to a credit union (to receive a GM discount), to explaining the different warranties available to me, I drove away with my new Chevy Sonic happy about purchase.

Daniel

Jan 25, 2014

My sales associate Kyle Venit and the manager Rich, did everything to make my car purchasing experience as smooth as possible. They offered an incredible price, but they're professionalism and courtesy was the reason I put my faith in them and made the purchase with Armen. Of the 5 cars that I've purchased in my life, this has by far been my most pleasant experience.

Vincent

Jan 24, 2014

Armen is just wonderful. I rave all about them to everyone. Such professional service! I bought my Chevy Equinox here and I have had three years of service. I am 63. I have owned 5 vehicles and I have dealt with 4 dealerships - Armen is the best by far.

Jocelyn

Jan 2, 2014

I brought my car in for a recall. The people in the service department were courteous and had my car ready in less than half the time they had anticipated.

Evelyn

Dec 29, 2013

I dropped off my car in the very early morning without an appointment due to a mechanical problem I feared was engine related. The team took the vehicle into the shop almost immediately that morning and went over it until they discovered a noisy wheel bearing. They replaced the part and I was able to get my car back that day.

Denise

Dec 27, 2013

Mr. Barry was pleasant and knowledgeable about my servicing needs. He is good at what he does and puts the customer at ease and will answer all of your questions.

Kate

Dec 24, 2013

Oil gauge was not turned back to 100% and I feel unsure that oil was changed because of that and because I can't seem to find charge for oil change on my bill. I just feel doubt which is uncomfortable

Muhammad

Dec 18, 2013

My wife and I had an excellent experience at Armen Chevy. We mainly were cared by Joe and Rick. Due to the internet notification they knew what we wanted and had everything prepared as if we were special guest at a ball. We felt they had very good knowledge of the vehicle as well as the purchasing process. Due to our limited credit history we thought that we wouldn't be all to get financed but Rick and Joe knew exact what we needed to do based on our situation and with that, Steve was able to go to bat on our behalf with the bank who eventually accepted us. What I was told will happen, would happen should happen as promised ALL HAPPENED. We were never miss lead. And due to this we now have a great vehicle that we wanted and a great experience that I will always remember and make sure others know about. WAY TO GO Armen Chevy. Overall experience...Awesome!

Tom & Lisa K.

Dec 14, 2013

My wife and I were in need of a different vehicle. We had previously leased a Malibu from armen in 2010. Great car. We decided on the equinox for the features and good size for our needs. Joe Klinger was our sales associate once again. Exceptional job with our purchase. No high pressure like some other local dealers. We ended up having one built to our specifications and selections. The vehicle came in with a small blemish in the bumper, and within a week it was fixed and looks newer than original. Exceptional customer service, with people going out of their way to make your experience feel better than others. Even the vehicle return for the leased car went smoothly. We settled on a good payment for the car and everything was well explained to us. No hidden fees or obligations. Everyone there is just as pleasant as can be. I would definitely recommend this dealer over any other Chevrolet dealer in the area.

Norm

Dec 12, 2013

Efficient and professional. They noticed front-wheel drive transmission fluid was getting dirty and pro-actively replaced it. Also found I needed a new battery -- just in time before very cold weather set in.

Janet B

Nov 26, 2013

The experience in having my daughter acquire her first car, was wonderful at Armen Chevrolet! My salesman, Kyle Venit, went out of his way to make sure my daughter and I were really very satisfied. Kyle was very patient, accommodating and knowledgeable regarding the car buying process. We indicated that we wanted a low monthly payment, since she is still in college, and Armens finance department went over and beyond doing their magic to make sure that would happen, and as important having establish credit in her name . The car (2014 Chevy Cruze) is safe, 5 star rated, and runs like a dream with so many perks! The package included free oil changes and inspections how great is that! My daughter is beyond excited! Thanks again to Kyle Venit, and the Armen sales team for a fantastic experience! I will be sure to refer friends and family to Armen Chevrolet Dealership! J Boust

dragonbane88

Oct 30, 2013

The people there went out of their way to accommodate any problems I had during my car repair, including complementary shuttle service. When I asked a question or didn't understand something they explained it patiently until I did. The facility was well organized, clean, and brightly lit. The bill was well presented and listed in detail exactly what labor, parts, and waste removal cost what amount of money. The staff also helped me find any discounts that were applicable to my repair. I have stopped considering going somewhere else for my car service. If I had to complain about something it would be that the customer service reps were not always at their station when needed, but this was a minor inconvenience at best.

Loveinmalibu

Oct 13, 2013

Kyle, my salesperson was the greatest. He knew I was looking and when the day came I would need a car right away. I called Thursday afternoon. He had the perfect car. We talked and communicated over phone, e-mail and fax. Friday morning I went in and signed the papers. I even needed insurance and Kyle helped there as well. He suggested pinstriping which really makes the car look amazing. Last but not least Kyle offered to take my car in for me when it needs servicing as I don't live near the dealer. Would use this dealer and salesman for next car for sure.

Jeff T

Oct 4, 2013

Professionalism throughout the entire process. The sales team was extremely responsive and courteous.

John

Sep 27, 2013

Without a doubt some of the best service that I have received from a dealership in the 9+ cars I have purchased. If you want good customer service go to Armen for that and beyond. It is a clean facility and the people there are outstanding. I went to Armen to purchase a secondary vehicle and they had just what I wanted and made sure I was beyond satisfied. They even came and picked me up the second day when I needed a ride to the dealership (25+ mile away) to pick up my new car. I was treated as a very valued customer and they did everything to go beyond my needs. Even when I was asked for a beverage if they didn't have it they went and got it for me and came out of their own pocket. My salesman "Andrew" was excellent and a very good peoples person which made me feel valued and "Hector" also went above and beyond to make sure I was satisfied. I never felt pushed or obligated like I have at all the other dealers I have purchased from and everything possible was done to make the transition easy, affordable and not time consuming. If you want it in terms of excellent service then they can provide it for you. I have never felt this good about purchasing a vehicle before or confident like Armen made me feel when purchasing a used vehicle. I most definitely would recommend this dealer to my family, friends, co-workers and anyone else when asked about good customer Service. Thank you Armen for making my day!

Mike C.

Sep 25, 2013

I had a great experience purchasing my certified 2009 Chevy Avalanche at this dealership. I had been looking for months for an extra clean, low mile, Avalanche and I found one through Cars.com at this dealership. Being from MA, I was skeptical of purchasing a vehicle on pictures alone and how the process would work If I decided to fly down and look at this vehicle. I emailed and spoke with Joe Klinger, the internet sales manager, numerous times over the course of a couple weeks. He made the entire process painless. He emailed me as many pictures as I asked for as well as answered any questions I had. I decided to make the trip and Joe even picked me up at the airport. The vehicle was absolutely spotless when I arrived and after agreeing to purchase it, I was on the road within 2 hours. I would absolutely purchase another vehicle from this dealership. Thanks again Joe.

Fari

Sep 8, 2013

All of the staff I met were friendly and informative and made sure I understood my car's situation and what was going on ,in advance .Making appointment ,fixing ,and check out all were timely and on time .It was not just one time ,I always take my car there and I am very pleased with their service .I have been in Philadelphia for 4 years ,the first year i took my car to other Chevy dealer but i was not very happy with that ,but for 3 years in row whenever i had even small problem or big ,I took my car there and always a perfect job done on my car and i am very pleased with their service .This Saturday I took my car there for inspection certificate .I made appointment the same day and got my car inspected fully and they were very punctual .I really appreciate them and recommend Amen to all Chevy holders !

Reggie, Rosemont

Aug 30, 2013

Rick, the Service Manager, and his crew did an outstanding job finding and fixing a perplexing problem with our Impala. They went out of their way to make sure our vehicle was in top driving shape. They are the best!

Kenny

Aug 27, 2013

Barry is one of the reasons why I keep bringing my car back to Armen service. Every time that I come into the service department, I am greeted with a warm smile and a friendly "Hello", neither of which seem disingenuous. I usually do not take the time out to do survey's, but after my most recent experience, I felt that they deserve the attention. I appreciate you Armen service team, you have a customer for life!!

Robert McG

Aug 18, 2013

Move over Kerbeck in A.C. because there is a dealership in the Tri State area with friendly knowledgeable sales personal willingly committed to working with you to get the best deal in town. That dealer is Armen Chevrolet in Ardmore Pa.. Camaro enthusiast in the market for a new car should keep Armen in mind. Brandon Herling was very instrumental in helping me close the deal on my new 2013 Camaro SS. He put that Camaro smile on my face and I know he can do it for you. Thanks Brandon.

Henry Lucas

Jul 22, 2013

All of the staff I met was friendly, informative, and helpful without being pushy. They made sure I understood what was going on before any action was taken and also helped me take advantage of their discount options. The pickup service driver was punctual and friendly while still being professional -I appreciate that. Overall a great experience, better than my previous visit.

Kristen

Jul 22, 2013

There's a hard working team at Armen Chevrolet! I feel proud and confident with the end result after working with your salesman, Mr. Mongelluzzo. He knew what was important to me during the sale, and made it happen.

oscardagreat

Jul 18, 2013

There are many dealerships you can purchase from. My problem is not with sales - it's with the service dept.You would think a new car owner would be treated with a little more honor.Barry was not friendly at all.When I asked about my VIP Card (that was given to me when I purchased my vehicle) he basically told me why it wasn't good towards anything.Barry was very negative & lacked good customer service skills.I would not recommend the service dept or go back...if I can help it!

djc

Jul 9, 2013

It was a pleasure dealing with Ed. Mongelluzzo and the rest of the team.

Pancakes

Jul 2, 2013

Excellent customer service. Everyone is extremely friendly and shuttle service is reliable.

Keena D

Jun 6, 2013

My experience was good, I came in very upset because my current car had broke down and I had enough of investing my money into the car only to have another issue come up with it.

Tim R

May 31, 2013

After patiently nurturing my interest for many months, Joe and the team at Armen Chevrolet guided me through the purchasing process professionally. I have already recommended Armen Chevrolet to other family members.

Detroit Cruzin

May 4, 2013

Fairly painless experience. Had to get rid of my old car and while I was able to start that process was unable to complete trade on date of purchase. I was however, able to acquire the car I wanted. 2013 Chevy Cruze Eco from Andrew who was very nice throughout the process. Friendly person, most everyone was friendly and said hello. I drive 1.5 hours a day to work, and it's much more relaxing ride these days.

Sweetstef

May 2, 2013

Quick, you gave my Husband an estimate time of 1.5 hours and the job was done in 45 minutes.

Cruze Owner 13

Apr 29, 2013

I recently leased a 2013 Chevy Cruze from Armen Chevrolet Saab, and I was blown away by the service I received. From the moment I first walked through the door the sales professionals were polite and pleasant. I worked with Cisco Lugo and he went far and beyond to help me get into that car. I would definitely recommend Armen to friends and family. My father was also impressed by the service received a Armen and the quality of the Chevrolet brand.

Joe Wagner

Mar 18, 2013

The service department was very kind and understanding of my service issues. They took Care of me in a timely manner. Good people.

Joe from Gilbertsville

Mar 6, 2013

My salesman, Joe Klinger, was fantastic!!! Made everything easy, enjoyable, and exciting! It is world class people like Joe that make the difference. I would recommend to one and all, "If you are looking to buy a car, go to Armen Chevrolet and see Joe K!!"

DANIMAL

Mar 5, 2013

Our salesperson, Brandon Herling went above and beyond! He was so easy to work with and made sure we got exactly what we wanted. We dealt with a few different competitor dealerships and were so taken back on how friendly and customer orientated Brandon was. It was because of his level of service that we purchased our car from Armen.

Hi Tech Nana

Feb 16, 2013

Your website is great, many details and photos of every car. We live about an hour from Armen but found this great Buick Lacrosse with low miles on your Internet site. I wasn't anxious to make the drive but my husband pursued the car and made a deal with Joe Klinger through emails which we couldn't refuse. All this was done without leaving our home. Once we arrived at the dealership it was just a matter of if I liked the car. The car is wonderful. It looks and runs as if it is brand new. Joe was great to work with. There was no pressure at all. Because we couldn't drive to the dealership until the weekend he suggested placing a no obligation refundable down payment on the car which was a great idea. I think it would have been gone had we not done that. Everyone at the dealership was friendly and helpful. I have worked with many dealerships and this is one of the best. I highly recommend it.

Jerry and Elaine not-Seinfield

Feb 16, 2013

Ardmore is not real close to where we live, so we wanted to get as much information on a 2010 Buick LaCrosse CXL as we could before we stopped in. For about a week we were in almost daily contact with Joe Klinger via email. Joe always answered our questions promptly, and even more importantly, he answered ACCURATELY. Before I visited the Dealer, I knew about every detail of the LaCrosse, and exactly what it was going to cost me (to the penny). When we did finally visit, there were NO SURPRISES. There was the formality of the test drive, then Joe went over some details pertaining to On-Star, Bluetooth, and programming the remote garage door opener. A short while later, we were taking the car home with us. We have never had a better experience relative to buying a brand new looking used car. Note that I rated the "facilities" as good rather than excellant. The dealer did not waste a lot of money on elaborate offices and frilly stuff. For me personally, good is probably a better rating than excellent. Everything was more than adequate. What more could you ask for? .

robbyalla

Jan 11, 2013

I went here because they are in a very convenient location. I have a Buick, and the Buick/Cadillac dealer is over 30mins away. I brought my Buick to Armen for service before, just routine maintenance, this time something was wrong, check engine light and steering issues. My car is under GMC lease, so they provided a free rental for the 1.5 days it took to do the 4 things I needed done. I am happy with the repairs, car drives much better now.The parking attendant damaged my vehicle, scrapped it badly on the front, so it has to go to the Armen body shop. They agreed to fix it for no charge, and the body shop rep I spoke to was very very nice. Overall, they could have given me a hard time, but luckly, like a rental car, I walked around my vehicle to check everything before I left the lot, and noticed the damage. Had I drove away, I would have been stuck with it most likely. My brother drove away his Lexus from a Lexus dealer in MD, he didn't notice until the next day, they refused to pay for it, because he didn't notice it before leaving. Remember that if you can.I'm experienced with car buying and repair, dealerships are good or bad, Chevrolet in general has not been good; either in Virginia Beach or St. Louis, etc. It's just that the Chevrolet brand is tarnished with bad sales practices and bad vehicles over a long period of time.With Buick and Cadillac, you get treated well, with Chevrolet, not so much, simply due to the profitability of the brand.I'll let them fix the damage, and see how well they do. They are not a preferred body shop for my insurance, but that means very little with so many places around. I'll just see how they do with the work they promised.

Simon

Oct 23, 2012

Puchased a 2013 Cruze......process was a pleasure, Andrew Gomer is without a doubt the most customer oriented sales associate I have ever delt with. The entire dealership experience was top notch. Thank you Armen Chevy

Terry Oulouhojian

Oct 19, 2012

My husband and I just purchased a Chevrolet Cruze from Armen Chevrolet. Our salesman, Andrew, made the whole process so easy. He went over the options and found the car that we wanted so quickly. We have purchased 8 vehicles from Armen Chevrolet and have always been more than satisifed with their customer service. They have always been able to find the vehicle with the options we wanted. I cannot say enough wonderful things about them.

Saab faithful

Oct 15, 2012

Ever since my 2011 9-5 Aero was totalled last year by a reckless driver, I have been perusing the internet for another, or another Saab similiarly equipped. I found a vehicle pretty closely equipped at Armen Chevrolet Saab. I inquired about this vehicle via online chat, and almost immediately, I recevied a response from Ed Mongelluzzo. I had numerous questions about this vehicle and Ed went out of his way to answer them all. For several weeks Ed continued to provide assistance in answering all my questions. Unfortunately, I was not able to make a deal with the dealership on the car, however, the service and assistance Ed provided to a potential new customer was exemplary. He went above and beyond for me. Ed is a valuable asset to Armen and they are very fortunate to have him on their team.

Pitbull

Oct 1, 2012

My husband and I had been searching for a used Honda CRV since the day after Labor Day when my previous car was totaled. After searching everywhere with no success, my husband went to Cars.com where he found the perfect 2011 Honda CRV for me at Armen Chevrolet Saab. He sent an email to the dealership and Joe Klinger immediately called to schedule and appt. The dealership is 2 hours away from our home but let me just say, Joe certainly made it worth my while!! He is one of the nicest, patient and most honest salesman that I have ever met. There was absolutely no pressure whatsoever. He made the whole process easy and pleasurable. I am loving my CRV!! It is practically a brand new car!!! I never write reviews but I felt like I just had to write one this time.

GM proud

Sep 26, 2012

Prior to taking my 2009 Cobalt in for warranty work I researched my issue on the Internet and found possible causes from several websites including GM's Technical Service Bulletin (TSB) # 04-03-08-006D. The Service Advisor arranged a test drive with a mechanic. During the test drive I mentioned that the dealership is probably well aware of the issue since it is listed on several websites and in the TSB. The mechanics exact words were "The Internet is a fantasy.". I continued the conversation stating that the issue appears to be yet another GM design flaw using a plastic gear matched to a metal worm gear for the electric steering assist system causing excessive backlash as the plastic gear wears. The mechanic stated that there is no plastic gear in the steering system which contradicts what is in the TSB. It was obvious that the mechanic did not want to hear from me and treated me with disrespect for even thinking that I knew something about the issue with my Cobalt. When I returned to pick up my Cobalt I left my Internet research, including the TSB and the link to a YouTube video of a curious mechanic who disassembled the steering system to show the plastic gear. The Service Advisor's response was "Everyone thinks they are a doctor or a mechanic.". I then told the Service Advisor that I am a mechanic. I'm 54 years old. I've been working on cars since I was 13. I learned about my cars by reading GM's factory service manuals. I am more then an avid backyard mechanic. I lived through GM's plastic covered camshaft timing gear in their '68 Bonneville, GM morning sickness in their late 80's power steering rack, Turbo Hydromatic transmission bang in their '99 Buick Century and Regal and their dropping rear windows in the same year Buicks. Was my Cobalt fixed to my statisfaction? Yes, the dealer replaced the entire steering column that has the plastic gear. My 3 year factory warranty expires in 2 days. Will I return to the dealer to take advantage of service specials and for other repairs? Only if I'm in the mood to be belittled that day. My last service visit was back in July 2011 and that was a pleasant experience. Perhaps Armen should check into what changed since then. Unfortunately I cannot explain it myself as my normal Service Advisor John is no longer with the dearship.

MikeT

Sep 3, 2012

Bought a used car for my daughter, good safe car with low miles - exactly what I was looking. Kyle kept working until we were very satisfied with the deal. Also, Andrew was very helpful and pleasant during delivery. Thank you Armen.

Happy Car Buyer!

Aug 14, 2012

I have been looking to trade in my smaller SUV for a larger one. I saw one online and emailed the dealer for more information. Joe Klinger called me first thing the next day and we made an appointment. As soon as I entered the showroom, all staff said,"Hello" and Joe met me right away. From that point on I was gently guided to purchasing my new (used) car. The finance department put me in my price range, and I ended up leaving with my new car. Joe was very knowledgeable and easy to talk to. I highly recommend seeing him (Joe Klinger) if you want a car.

Looking to Lease

Aug 5, 2012

I recently bought a new Chevy and the experience was fantastic, from beginning to end. At no point was I rushed or pressured in any way. Everyone was honest, patient, and warm, from my salesman, Cisco, to the manager, Rich, and Stephen, the gentleman who handled my paperwork. I have never had a car-buying experience like this and I wouldn't think of going to any other dealership in the future. Thanks guys!!

tructram

Jun 15, 2012

Armen is very friendly, we just drive around to check out car and end up bought a 2010 Yukon Denali from Armen, Tod is very friendly and whole team was great, much better than other likes faulkner in Northeast Philly.

Very Satisfied Customers

Jun 13, 2012

My husband and I were in the market for a previously owned sedan. We had a great experience purchasing a used/previously owned car from Armen Chevrolet Saab 2 years ago. We were not disappointed when we returned for another vehicle. The entire process was a pleasure! Not only were we assured about the safety and history regarding the car we were purchasing but the dealership worked with us to give us the best trade in value for our older car. We highly recommend going to Armen Chevrolet Saab for new or previously owned vehicles. We only hope to be back for a "new" car in the future. We worked with Tod Gomer, Brandon Herling and Stephen Feinberg. We give them an A+.

Orange Sonic

May 9, 2012

My husband and I were in the market for a smaller hatchback car. We came upon the Chevy Sonic at Armen and we loved it! We were helped out by Adrienne and Kyle. We actually had a lot of fun trying out the car and driving it around. However, we wanted a car with different features, so they ordered us one from across the state. The entire process was no pressure, we are really pleased with the terms of the loan, and we are really happy with our car. We also ordered a roof rack to go on the car. Once this part came in, the service department gave us an appointment for the next day and had the rack on the car in under an hour. We have been contacted to ensure we are happy with our purchase, and I have to say that we are really, really happy with the entire experience. We love our new little car!

robpowell

May 9, 2012

I travelled from Northern VA to purchase a used vehicle from Armen Chevrolet and had one of the best vehicle purchasing experiences ever. I worked with Andrew Gomer who is a true customer focused individual and he went above and beyond in my expectations with this vehicle purchase. I highly recommend Armen based on their prices and attention to customer needs. Rob

Key Man

Apr 29, 2012

I have been searching for a SUV/crossover for over a month so I came to Armen, I have not purchased a vehicle yet but I ran into a fantastic sales woman by the name of Adrinne Williams and she made my search a wonderful experience! She showed me nothing but great knowledge and patience with me..... My search is coming to a end and by her showing me and giving me her word to make sure I was comfortable I think my business is coming to Armen after dozens of other dealerships! Thanks for everything Mrs. Williams

First car of my own

Apr 24, 2012

I bought a used car from this dealer this month. The staff was incredibly nice and wanted to make sure I had a good experience. There was an issue with my car, and they fixed it for free and leant me another car until it was ready.

Maul23e

Apr 21, 2012

I bought a used Honda truck from Armen. Less than three weeks later the parking brake broke. I took the truck to a local Honda dealer and was told it broke because it was over tightened and that this rarely happens. I called Armen and told them I wanted them to pay for the repair an they told me no. I even bought an extended warranty but the parking brake was not covered. I was finally told they would pay for some of it but I would have to bring it to Armen. This is a 45 minute drive for me. I still told them I would not pay anything for the repair since I only had the truck for less than three weeks. Armen claims they do an extensive check on their used cars but how they did not discover this is beyond me. I brought the truck to them on a Saturday but the repair was not finished until 6 days later on Thursday at 5:30 pm. I still do not know why it took 6 days to repair. When I was called by the manager, Todd, I was told I had to pay $100 as a deductible. When I questioned this and said no I was told Armen did more than it needed to with my problem. I was also told Armen did not have to give me a loaner car either. Keep in mind it took them 6 days to repair the car and I live 45 minutes away. I have been to many dealerships and almost all of them give a loaner or courtesy car to their customers. I guess Armen is not that kind of dealership. Then the manager tried to imply that it was my fault that the parking brake failed. He asserted the brake was pushed too hard. I have owned about ten vehicles in my life and this has never happened before. I also am only 5'7" and weigh 150 pounds. This accusation is absolutely ridiculous. After I still disagreed with any charge, I was still told I was treated well by Armen and they went above and beyond their responsibility. So after 6 days of waiting without my truck, 3 hours wasted driving back and forth, and $100 paid Armen considers this great customer service. Please spare yourself this frustration and go to another dealership.

Maul23e

Apr 21, 2012

I bought a used Honda truck from Armen. Less than three weeks later, the emergency brake needed to be replaced. I originally brought the truck to a dealer closer to my house since it was a Honda dealership and it was only 10-15 minutes away. When I asked the Honda dealership why an emergency brake would fail, I was told it was over tightened. I asked if this was normal for this part to fail and the Honda technician said no. I called Armen and told them I wanted them to cover the repair since it was less than 1 month that I had the truck. At first, they said they would not cover anything. Then they said they would replace it but I would have to pay for some of it, which I said no. They insisted that I bring the truck to them which is 45 minutes from my house. I brought the truck to them on a Saturday, it took until Thursday at 5:30 pm for them to have it ready. Why it takes 6 days to replace something is beyond my guess. When Armen called me and told me it was ready they said I had to pay a $100 deductible. I questioned this and was told Armen did not have to do anything for me at all because it was a used car (the truck cost $26,000). I did also buy an extended warranty for something like this but apparently it did not cover an emergency brake. Then the manager told me he did not have to give me a loaner car at all either. I have been to many dealerships and almost every one gives you a loaner when your car is serviced at their dealership. I guess Armen is not one of those dealerships and you just have to either walk or rent a car while they take 6 days to fix it. When I still said I did not agree with being charged I was told the reason the parking brake failed was it was pushed down too hard. The manager implied that I broke it. I find this interesting since I have had about 10 cars in my life and this has never happened. I am also 5'7" and weigh 150 pounds. This assertion is absolutely preposterous. Armen "claims" that it does an extensive check on its used vehicles but if this were true, they would have found this. Lastly, I forgot to mention that this was a huge waste of my time as I had to drive a total of 3 hours to get the truck fixed. Not only did I have to pay $100, waste 3 hours, and wait 6 days for a repair, I was then told they were going above and beyond what they had to do on their part. if you want excellent service, do not go to Armen. They claim they stand by their vehicles but as soon as you buy it, you will basically be own your own.

robert

Mar 31, 2012

same old same old...beware of fake reviews on this site...they must be all from the dealership

Kelly

Mar 28, 2012

Adrienne Williams help me out a bunch on what I was asking her.. She did a great job!!

Philly

Jan 30, 2012

This was my first time buying a brand new car, and choosing Armen Chevrolet was the best decision. Everyone was so helpful answering my thousands of questions. They really listened to what I wanted and got it dead on. Not only was the car perfect the price was even better. I love my new car !!

Linda

Jan 29, 2012

I had a great experience buying a used car from this dealer. The people were all very friendly and gave me all the information I needed to make my decision. I would recommend this dealer and I would buy a car here again.

SPhillydriver

Jan 28, 2012

Very nice people. Enjoyed the buying process of the Chevy Cruze..............

Malibu Mom

Sep 27, 2011

Always accomodating and friendly. The people are very nice and Steve keeps my car running great.

Mr.Arnold

Jun 20, 2011

As a new buyer I was a little hesitant, but the guys at Armen walked me through the process and helped me get the car I wanted. Thanks Armen!

Mabser

Jul 20, 2010

I would recommend this dealership with a caveat. Armen is the only dealership we have encountered that requires a certified check for the down payment. Also, Armen is the only dealership that does not provide the full Onstar package for a year. Once the customer satisfaction survey is completed, the level of service is not quite as accommodating.

AnonDriver

Feb 20, 2010

After a poor experience at another dealership, I am so glad we stopped by Armen instead of heading home. Although they were about to close for the day, the salesperson and sales manager stayed late to show us a car in which we were interested, let us take a test drive, and talk to us about whether the vehicle was right for us. They provided a very favorable price on the car we wanted, were generous with the amount offered on our trade, and talked to several banks to obtain the best financing for us. The whole process was smooth simple and my wife has been thrilled with the car. When I'm ready for my next vehicle, I will definitely look here first.