Aston Martin Newport Beach reviews

RK1

Nov 7, 2016

I bought an Aston Martin V8 Vantage from them back in 2014 and have had nothing but problems with the car and this dealership's service department ever since. After spending top-dollar, I was treated to the following issues from this "high-performance" vehicle:1. Stalling problems2. Faulty convertible top.3. Starting issues.4. Ill-designed seats resulting in damaged leather.5. Faulty hand-break6. Clutch failure7. A driver's door that doesn't shut properly.And last, but not least...8. Engine failure at 18,000 miles.NB Aston Martin has refused to stand behind their vehicle, leaving me with an "exotic" lemon. My advice to you is to stay away from this make of car, and especially this dealership.

Nigel Ashford

Nov 30, 2011

I bought a DB9 and within 300 miles the fuel pump went out. Had to get the car towed 200+ miles back to the dealer. Then was told that the whole rear of the car had to be disassembled to get to the fuel pump. I have since heard from other owners that this is an inherent problem with the DB9 and that both the factory and dealers are aware of it. Instead of replacing the pump before delivery, they knowingly let the unsuspecting customer take the car and then cross their fingers that it does not lay down on them far from an Aston shop! I have also heard that these are the same Pendragon wankers that bought Bauer Jaguar and ran it out of business.

LindsaySangalli

Apr 21, 2011

I bought a DB9 last year from them in full and in cash. In short order the brakes on the car began to scream loudly. I brought it in for service and was told by two Aston Martin dealers/service depts. that this is a KNOWN defect on both the DB9 and Vantage. The only way to deal with it is to drive it so hard, and brake so hard that you have to warn your passenger to brace themselves. This is insane!!!I asked that the buy the car back after only 3700 miles and they played e mail games with me. Bascially ingoring my request for action. I have all the e mails and comments from them stating that they knew of the problem, but they DON'T TELL THE BUYERS. SO... I traded the car in for another make of car, and now will share with all of my country club friends across the country how they DIDN'T handle this problem. Slime balls. They might not have bought the car back, but when I am done, I will have cost them more in sales and reputation than they can even begin to understand. Shame on them.. they are the reason people don't trust car salesmen.