Audi of Orland Park reviews
Audi of Orland Park of Tinley Park offers you the opportunity to find used cars by Audi of Orland Park. Audi of Orland Park is a trusted dealership serving clients throughout Tinley Park, in search of certified used cars. Also, Audi of Orland Park is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Audi of Orland Park to get the affordable car that is right for you.
Location: 8021 W 159th Street, Tinley Park, IL 60477
Phone: (708) 342-0300
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What’s more, Audi of Orland Park of Tinley Park has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Audi of Orland Park. Check out the listings today to find the right car for yourself. Audi of Orland Park is definitely the best place to buy used cars online.
Edward B
Nov 24, 2016
I found myself in need of a replacement Audi, as my 2015 was in a (total loss) collision. As I was looking at the vehicles in the show room, I was greeted by Peter Mangano in friendly professional manner, as I described what vehicle I was interested in, Peter listened carefully and never interrupted. He then told me he was the Sales Manager and would assign Adam Vallo to help me obtain the specific Q7 I was looking for. Peter also made the commitment to me that if I chose to buy from this dealer that it would be "friendly, a competitive price and no pain"- Peter, you delivered on that promise and I thank-you.I cannot praise Adam Vallo enough, he took notes and then advised me as to what was available and why i might consider a particular Q7's options over another unit that was available. As we went through the selection and purchasing process, Adam kept me updated as to developments and options to proceed along the way. Adam asked me what form of communication I preferred (text) and is how he communicated for routine items to discuss.In summary, I HIGHLY recommend this dealer for sales AND service! ( Harry the service advisor is my favorite, but any of the staff will take great care of you and your car) The building is clean, the waiting area comfortable and they do exactly what they tell you they are going to do and at a competitive cost.Thanks again to everyone that helped me get the 2017 Q7..what a vehicle!
KeyserSoze
Nov 23, 2016
This two star review is of the dealership sales, & finance.If you're going to service, I've had good experience with the service department. Ask for Gerald, I highly recommend him. Sales, Finance, the general manager have a long way to go returning calls, and answering the phone. I wish I had an opportunity to work with Richie, he seems like a good guy in sales, but I got to the point where communication with the dealership was not good BEFORE the sale, I'm sure it wouldn't get better after. Bought three Audi's from this dealership in 3 months in 2013. I will soon have no Audi's.
Joanne_W
Nov 14, 2016
I recently purchased an Audi A6 and had a great experience working with Adam, my sales specialist, and the entire team of professionals at Audi of Orland Park. This is my third vehicle from International Autos in Orland and my second from Audi. I've had positive experiences every time, but this was by far my best experience overall. I was in a time crunch and Adam was very responsive and respectful to my time. He's extremely knowledgeable about the vehicles, he answered all of my questions and was very professional to work with. It's a relaxed atmosphere and l didn't feel any pressure during the entire experience. I received a very fair price and the financing team was great to work with. Adam is a top quality professionals that I'd highly recommend to anybody interested in purchasing a vehicle from this dealership. I feel great about my purchase
kas1123
Nov 2, 2016
Shopped a few Audi dealers and ended going with Wendy at Orland Park Audi. They came in with the best price and helped us get the car we were looking for.
RD
Oct 31, 2016
Worst car buying experience ever. This dealership sold me a 2015 certified pre-owned Q7 with bad brakes. To add insult to injury they quoted me $900 to fix the brake and would not make it right.
Bill Woodall
Oct 23, 2016
Best car buying experience of my life. Richard Moffett was outstanding and every person in the dealership was more than gracious. This is my second Audi purchase from this dealer and the first time was great this time was even better.
Yikes1971
Oct 1, 2016
I found the car I was looking for on this dealers web site. Called to verify they still had it and if the price was negotiable and told yes on both. I drove four hours to purchase the car and when I arrived was told no negotiations on price for that vehicle. Very disappointed in the experience. I questioned the honesty of the salesperson after the
Tevell 8435
Sep 2, 2016
Top quality and professional workers.salesperson and finance agent never pressured buyer. They both made me feel very comfortable and confident in my purchase . They provided top quality service.
RCH
Jul 31, 2016
I recently purchased a 2016 A6 from the dealership and the overall experience was excellent. I worked with Adam and Jesse (Sales Mgr.) and both were knowledgeable and responsive throughout the process. One small issue came up when both of them were out of the dealership and the GM Jeff, responded quickly to my question, he did some follow up, and got back to me the same day. I've had a good experience with the Service Department in the past, and the Sales experience with this particular purchase makes me glad I'm a repeat customer.
Arman Moseni
Jul 30, 2016
The dealership as a whole and Adam in particular made my shopping experience very pleasant. As I look back into my 40+ years of car buying or leasing I can not recall having dealt with more professional salesperson than Adam.
bblaszak
Jul 24, 2016
Even before visiting the dealership, my buying experience was great. Katie Friberg,who is a customer experience manager, was nothing but phenomenal in providing me with the answers to all my questions and requests via chat and email. Other dealerships could learn a thing or two from Katie on how a true internet department should operate. Top notch Katie!!!!Upon contacting Katie to inform her we were coming, she informed me to ask for Nick Majka. When arriving we were greeted by Nick who already had the car waiting for us to test drive. We requested a couple other vehicles to test drive and Nick was nothing but accommodating. Throughout the whole buying process, Nick was great. From the initial phase of determining which vehicle we wanted, to the process of getting us the price we wanted, to the final phase of going over every option and setting up our vehicle preferences, Nick was amazing. Its a pleasure to deal with a salesman who knows the product he is selling in and out. Great job Nick!!!The business manager Lorena Lieser was extremely helpful in explaining our lease options and made the process quick and easy. Its nice to deal with a business manager who takes care of business, but is not all "business".Great dealership, great staff, beautiful facility and a pleasure to do business with.
choesley44
Jul 21, 2016
5-stars all around to the entire group at Audi Orland Park. I came in on a Saturday afternoon and had a trade-in and a new car leased in what felt like minutes. Jeff, Richie and Lorena all took great care of me, and I will definitely be back to see them when I need the next car.
mckit521
Jun 8, 2016
My visit was pleasant and made for a purchase of which I have no regrets. I was a little hesitant due to the fact that I previously gave up an Audi for a BMW. The fact that their staff went through such hard work to ensure my happiness with a great deal while maintaining a down-to-earth attitude that even made my guest comfortable, and she hates dealerships, proved that I made the right decision with my visit to this dealership.
McClain, Pamela
Jun 3, 2016
I had a wonderful experience at this dealership Adam was just fantastic to deal with He was extremely kind and personable and knew everything about the vehicle I have purchased My husband and I appreciate the fact that he was not pushy and let us make our own decisions ourselves without interfering I would definitely purchase another vehicle from the dealership in the future
SSvalina
Apr 21, 2016
I had spent some time researching my next auto purchase and decided that an Audi SQ5 met all of my current needs. I chose my local Audi dealer. Wendy greeted me upon my arrival. I chose the model that appealed to me, a dark blue with a black leather interior with carbon accents. Price and trade-in value took a few minutes. And then it was back to school. While the car was being readied for delivery, teacher Wendy revealed the mysteries of the center stack. After 3 cups of coffee and a few butter cookies. I left with my new SUV. I was happy with my purchase and there was no buyer's remorse the next morning.
lchick80
Apr 16, 2016
Nick couldn't have made purchasing a new vehicle any easier. I had such a wonderful experience. This is where all my future car buying will take place! A++
Mooren29
Apr 1, 2016
Great experience! My sales person Nick was thorough with all the car had to offer, including pairing my phone and going over the other tech features of the car. Clean and inviting dealership.
Felsaw
Mar 30, 2016
The dealership ambience is relaxing and exceptionally clean. Exemplary customer service from start to finished. This was our first Audi purchase. Jenn Dickey, Customer Experience Coordinator was very resourceful responded promptly to our phone and email messages. She even assisted me on her day off. The Audi Specialist Richie Moffett is very knowledgeable about the Audi brand and the vehicles distinctive features/functions. We told him what we wanted in a car; he listened and delivered; very attentive to our needs......We test drove two cars and he pointed out the uniqueness of each one; which aided us in selected the perfect car "A6". He continues to follow up with us which demonstrates his appreciation of customers. Thinking about purchasing an Audi? Visit or call Richie Moffett 708-468-1189 at Audi Orland Park.
Caryl M
Mar 28, 2016
I had such a wonderful experience with David. He was very relaxed with the sale of my Q5. He wanted to make sure I got the car I wanted. He spent many hours finding the right vehicle for me.
Patrickp
Mar 15, 2016
We traveled pretty far to get to this dealer, but it was definitely worth it. They not only had the best selection of cars that we were interested in, they were also the friendliest dealer we have ever dealt with. We felt no pressure and very at ease from the moment we walked in. Cheryl was fantastic in her approach and very personable. Overall, it was a fantastic day and we walked away with the car we wanted and love.
mulya5
Mar 14, 2016
I had a great experience with Audi in Orland Park. I first came with my sister who was interested in test driving the Audi A3. At the time, I was not thinking about buying an Audi as I had my eyes set on a different vehicle. Cheryl was my sister's sales consultant and she was very informative and helpful throughout the process. Due to that positive experience, I came back to the Dealership a month later to inquire about a few different vehicles and Cheryl was once again very helpful throughout the process. One week later, I purchased an Audi A5 and love it so far. Mitch the sales manager and Jesse in Finance were also great to deal with, as well as one of the porters who was very enthusiastic about Audi vehicles. It was a great experience all around.
Audi16
Mar 7, 2016
Adam made the purchase of my Q5 easy and hassle free, I even received a great deal on my trade in..the dealership made my car buying experience great.
Carfanatic19
Mar 7, 2016
This dealership has all the elements of success, including great service, honest and professional staff and an awesome product. We worked with Jen and Cheryl and can't say enough about how well they communicated with us throughout the process. Whether texting, talking on the phone, emailing or in person, we felt like we were always getting complete and honest answers. Our purchase went smoothly from start to finish, and we're c very glad we purchased at Audi Orland Park.
Hunt
Mar 7, 2016
We just bought our first Audi and the experience at Audi of Orland Park was very pleasant and made car buying painless and hassle free. Wendy Spano was honest and very knowledgeable. We had a great experience and will definitely recommend her to our friends and family.
Northwest Indiana to Orland
Mar 7, 2016
I traveled from Northwest Indiana to buy a q3. I have walked out of several car dealers as I usually hate the games played when buying a car. I did not have that experience with Dave and I appreciate his sales approach. He took time to go over all the bells and whistles in my new car and the overall experience was excellent! Great job Dave.
Ribin
Mar 5, 2016
This is my third new Audi. After a brief time with another brand I couldn't wait to get back into a Audi. Dealership is low pressure and great to work with. Thank you Wendy for following up with me after purchase
1Granddaughter
Mar 3, 2016
Purchasing my first Audi at Audi of Orland Park was stress free; Wendy Spano, our sales person was amazing! Very knowledgable, helpful, accommodating, and spent so much time with us ensuring we had all our questions answered and had everything we needed. Would recommend this dealership and especially Wendy Spano to all our family, friends and business associates.
EMC
Mar 3, 2016
Everything about my car buying experience was great! Nick was my sales person for the second time. I'd work with him again and I'd recommend him to anyone!
jigar435
Mar 2, 2016
I had an excellent experience buying my new Q7 here. Very responsive staff at this dealership. I was tooj a quick test drive and after brief negotiations, ended up buying the car. The entire process was smooth and quick.
Awesomeaudi3
Feb 23, 2016
Purchasing my new car from Audi of Orland Park dealership was a stress free experience! Our sales person, Wendy Spano, is a competent and friendly professional, who puts customers first! I highly recommend this dealership & Wendy!
Joe M.
Feb 22, 2016
Great service, courteous, well-informed, accommodating and honest. I thoroughly enjoyed the sales experience and am very happy with my Audi A3. I got the color I wanted and the features too.
A6buyer
Feb 16, 2016
Everyone in the sales department was friendly and easy going. Got a great deal on the vehicle and they explained all my questions clearly and with ease. Was able to turn in my old a4 hassle free.
AsyaJackson
Feb 5, 2016
Audi of Orland Park was amazing from the beginning to the very end! They were extremely helpful in getting me the car I wanted and was patient while I figured out the finances. They were genuine and helped the best they could. David was very thorough and detailed thought the process. I bought my 1st car because of them! I high recommend their services.
Tamika34
Jan 4, 2016
I couldn't be more pleased with my new purchase& with this dealership. They are very professional& extremely helpful. My dealer Richie Moffett is awesome! He went out his way to make this deal happen for me. I've never seen anyone work so hard to make a customer happy, but Richie did just that& more. This was my dream car& he made that dream a reality.
Dale
Jan 3, 2016
Very pleased to receive an reasonable trade-in value for my 2009 Q5 with rear end damage from a school bus. Wendy Spano quickly found a Q5 in the area and made the purchase very easy. Audi of Orland Park has also provided great service for my previous Q5 for over 110,000 miles. I look forward to our continuing relationship.
NewQ3
Dec 28, 2015
David and this dealership were great to find me a new suv. Friendly, efficient, and provided all the info I needed! Very easy to work with! Definitely a great experience!
Happy Audi Owner
Dec 12, 2015
Everyone at this Audi dealership was very friendly and helpful. This was our second Audi A6 purchase at this location and we are glad we did our transaction here. Richie Moffett was our salesperson and he was wonderful. He is very professional, friendly and knowledgeable about the product. We never felt any pressure to buy. He also gave us a very thorough introduction to the interior workings of the car and a hands-on demo of all the special features. We told him he should be a teacher! He has the patience and knowledge of such a professional. We also had a good experience in finance with Jenn or Gina ( we're sorry we don't remember her name, because she was very friendly and professional). Thank you everyone and we love our new Audi!
Gerry55
Dec 4, 2015
Buying a new car at this Adui dealership was a very pleasant experience. Everyone was very helpful and the experience was enjoyable. Thank you Adam!
Audi,done with
Dec 3, 2015
Had the oil changed in my TT. I checked it before leaving the dealership. It was half way between add and full. When I pointed this out, I was told that is the way it is done, so as to not get the high oil level light. Looks like I should believe that the German engineers are too stupid to know where to put the full level hashmark on the dipstick. I have an other reason in mind.
Laughte792
Dec 2, 2015
The dealership is amazing. The sales people are so transparent, no hassle... No one out to "get" you! We were able to get a quote far below any other dealership as their best deal to start negotiations and the sales people were super nice and attentive to our needs. The vehicle was ready for us when we got to the dealership and all we had to do was sign. Easy. Great experience.
BBReviewer
Nov 30, 2015
I came to Audi of Orland Park after experiencing the worst costumer service at Audi of Westmont. I was greeted by Nick Majka, who helped me with the process of ordering a new car. He was very knowledgeable and kind. He took the time to explain everything with great detail. He was also quick to respond all of my phone calls and emails! Nick is the guy you want to see when buying an Audi! Thanks Nick!
ERK
Nov 12, 2015
Everyone at the dealership was courteous and helpful. They made the whole experience a pleasure. I have to thank Jacqueline and Cheryl especially for their help throughout the entire process. It was so easy from the initial car order and purchase. They kept it all well organized and done as they specified with no surprises.Would definitely go back
great experience
Nov 11, 2015
Who thought buying a car could be so much fun? It was easy, painless and an enjoyable experience. Best part was all the laughing we had while setting up the voice activation. Will go back
Turab2
Nov 9, 2015
Called first and spoke to Jacqueline who helped set up the purchase. Met Nick the next day and he was friendly and extremely knowledgable. Relatively smooth transaction and we were on our way. Thanks Nick!
Phil Pull
Nov 1, 2015
My experience was great. The dealership is modern, organized and no pushy or disorganized professionals. My sales professional, Jesse, was a pleasure to work with. He kept his word,.e.g., called when he said he would and worked with me on his day off. These are the little things that kept me from going to another dealership.
Richard2386
Oct 28, 2015
From the time I entered the showroom until I left with a new A-4 Wendy explained every detail with me with patience and without any high pressure sales. It was terrific.
cristi007
Oct 27, 2015
My experience at this dealership was amazing . Jacqueline Nowak answered all my question very fast and in detail. When i got to the dealership i was greeted by Jesse Gregurich who was very professional and willing to answer all my question. He helped me get the best deal that made sense for me . The whole process was very smooth and fast . Thank you very much Jesse . I have spent a little time with Larry Durnil that explain everything i need to know about my purchase . Everybody that i dealt with was very professional and accommodating. Great dealership experience . Thank you very much to all of you that made this car buying experience so pleasant.
Marce123
Oct 20, 2015
I started my search on the Internet with a immediate response from Jacqueline who was very fast and pleasant !!! I appreciate speed! We talked she listened closely to what I was saying and when she said I'll call you back SHE DID! I actually felt like she really cared ! She was amazing! Then Being greeted by CHERYL at the dealership she was very nice from the start and still is ! Finally in the end she took the time to explain every feature in the Q3. THANK YOU !
Curt Shake
Oct 12, 2015
I wold like to take a second to thank Jesse Gregurich for such a wonderful car buying (well leasing) experience. It truly was easy, stress-free and exactly what I wanted. Jesse was personable and funny and most importantly- not pushy! I will absolutely buy a car from him when this lease is up and will highly recommend him to anyone I know that needs a car. He was awesome! THANK YOU!I would also like to thank Jacqueline Nowak for a wonderful experience as well. She really knows her stuff and was very helpful with any questions I had. THANK YOU!
mic54
Sep 29, 2015
Loving my A5, thanks to Wendy Spano. There was never any pressure, I test drove the A4 and the A5 twice each. Wendy was so helpful, explaining all the fine details, and telling me to take my time. She has offered to spend some more time with me to go over anything I might need help with in my beautiful A5.
Streakyfudge
Sep 25, 2015
I had a 2001 Audi A4 and even though I bought it elsewhere and it was old and beat up, IA Orland Park Service team always treated me well like I was one of their own. They never hesitated to give me a loaner to drive and took professional care of the car.I had two other makes of cars after the A4 was scrapped, and I was so spoiled with Audi that no other cars compare. I had to come back! I was in 10 minutes before close on a Friday and driving off with a brand new Q5 the next day. Wendy didn't mess around with any haggling and gave a fair price right away. She even took the time to explain all the features of the vehicle, nav system, radio, and buttons galore. I'm so happy to be back with Audi!
Sherjeel Ghouse
Sep 21, 2015
Terrific car buying experience with Wendy Spano in the Certified Sales. Wendy was very professional and extremely helpful in going over finer details during the Test Drive of Audi A4. Wendy went above and beyond to offer the best opportunity in terms of pricing and value. She was very transparent and responsive during the entire process. The best part of the experience is they are extremely quick and you won't waste your time unlike other Dealerships. Wendy also demonstrated all the Car features and was very courteous to my family when we came to buy the car.My experience with Larry in the Finance department was simply outstanding. Larry offered me all the available packages, answered all my questions, and left it to me to decide. No pressure to buy a product. The best thing was the whole finance process was stress free and completed in under 10 minutes. Aud of Orland Park deserves a 5-star rating.
Kvword1
Sep 18, 2015
I bought a used 2007 Audi Q7 from International Imports in Tinley Park on August 24 2015. Six days after the purchase the car needed major repairs. I call the dealer ship and told Cheryl Doman salesperson who sold me the car what had happened. On the 1st of September I took the car in for repairs. The repair costs total $1200 so far. They promise that their used cars will drive for a long time, this is not the case. I paid $17,908 for a car that lasted 6 days. After talking to the business manager and Jeff Bass the general manager both of them said there is nothing they can or will do. International Imports are hiding behind the "as is" law and selling crappy vehicles to the public.
beedistinct
Sep 8, 2015
Jenn was great in responses. She made sure I got the best deal without haggling. Although I didn't buy from them because I'd hate to drive 6 hours but I'd definitely look to them for my next Audi.
CMc
Aug 31, 2015
International Audi of Tinley Park can not be missed when searching for your next car. Dan Dolce is the Best Sales Consultant I have ever had the pleasure of working with. Dan and the Sales Team at IA will meet your every expectation. Dan took time with me during my purchase decision and I never felt rushed or pressure. After my purchase, Dan spent additional time with me pointing out and demonstrating all my new Audi's special functions. This is my second Audi in 2 years. The first was not purchased at AI but I have moved all my routine MX to IA because the MX department is just as remarkable as the Sales Team. You will not be disappointed with Dan Dolce and the IA Team of Tinley Park/Orland.
Rene
Aug 31, 2015
Great experience starting with Jenn in intranet sales, to Adam in Sales, and finishing with Larry for financing. Extremley helpful, found creative ways to make my deal happen. Best car buying experience in over 40 years. Love my new Audi.
sgawend
Aug 29, 2015
In my search for a new vehicle I had no intention of looking at an Audi. I'm so happy I stopped in Audi of Orland Park because I fell in love with the Q5. 3.0.Our Salesman Richie Moffett was "outstanding" to say the least. We felt very comfortable and the purchase transaction was smooth as could be.
md73
Aug 24, 2015
I had an excellent customer experience with David Spoljoric and Jacqueline Nowak. They were extremely responsive, knowledgeable and efficient. I fully recommend this dealership and will come here for my next car purchase.
D&G
Aug 21, 2015
My partner and I purchased a Q3 and this had to be the best new car buying experience ever for us. It was totally painless. From the best deal on our trade, to the ordering process, to accepting the same terms of the Costco Buying Program, to delivery, Nick, David and everyone else at the dealership were wonderful. Nick was fantastic with everything. He was easy to get in touch with and always answered my questions and sent me any information I needed. We usually dread buying a new car, but not after this experience. We would recommend this dealership to anyone we know looking for an Audi.
Ashley
Aug 19, 2015
I've been to a few Audi dealerships and orland park is definitely the best one in terms of service and comfort. David was the salesman who helped us. He is very friendly, patient and helpful, and not aggressive at all (unlike some other sales I met). He made the process of buying a car very easy and pleasant. I would definitely recommend this dealership and David to my friends.
Diane
Aug 18, 2015
Buying my new Audi was a very easy, non stressful experience. Wendy Spano sent me information I needed and answered all my questions with no pressure. Great purchase overall!
ed
Aug 18, 2015
Dan Dolce was one of the best salespersons I have had the pleasure to deal with, he was friendly, very well presented and he was very easy to deal with.Would diffidently recommend him to any of my agent or friendsThanks Dan for a good car buying experienceED
Renata
Aug 9, 2015
David went above and beyond to find the car I wanted. His communication skills are great. He kept me updated all the time about my Audi. It was a great experience from the time I got first phone call from him to the moment I got my car. Thank you David!
geri
Aug 8, 2015
Cheryl Doman is a "GEM" of a sales professional! I have never worked with a individual who has made purchasing a new vehicle such a pleasurable experience..........
Nate G
Aug 1, 2015
I had a very good experience working with Richie to select a new A4. He was professional, informative, accommodating, and very personable. Audi of Orland had the right automobile and offered a competitive price. Larry in finance was also very professional. He was informative and straightforward, making the buying experience worry free.
iceman
Jul 30, 2015
My salesmen was Daniel Dolce and Larry Durnil for the finance side and it was a very good experience and they great to work with them to get the deal done. Thank you guys very much.
Customer
Jul 25, 2015
From the moment I got in touch with online sales manager Jacqueline Nowak, worked with brand specialist Dan Dolce to finalizing paperwork with Larry Durnil-sense of me feeling welcomed and taken care of never left the site. Three mentioned individuals have been nothing but professional, accommodating,compassionate and great source of information. Big thanks to them and the dealership for helping me drive out with my dream car!
Jay
Jul 24, 2015
I recently bought an S5 from Audi of Orland Park and the whole experience was great.The salesperson I worked with was Richie, and he was very helpful through the whole process.I also worked with Larry in finance who did a great job as well.I definitely recommend these guys if you're in the market for an Audi.
audiA4
Jul 23, 2015
The best and friendliest advisors to meet your needs with Dan Dolce our salesman, Jeff Bass general manager and David Leamer sales manager. They offered honest advise toward our purchase that was properly done.
Pene8
Jul 22, 2015
I went to browse and bought my first ever Audi one day later. The entire process was simple, smooth, and wonderful. I was treated with respect by David Spoljoric, which is rare for a single female purchasing a car. Jason was also fantastic and patient with all of my questions. Everyone is cheerful, talkative and a pleasure.mthis dealership far exceeded any expectations I ever had. Stop by, you won't be disappointed.
Susan. Proud Audi Owner
Jul 9, 2015
Cheryl found me the right vehicle the right price was not pushy. She followed up with me along with her manager without making me not wish I didn't never come in In addition she was very knowledgeable about the vehicle
Wayne
Jul 1, 2015
We purchased a Q5 from this dealership in March 2015. We were so happy with the car and the service we purchased an A3 just a week ago. We are definitely an Audi Family now and couldn't be happier. Cheryl was absolutely the best. We live about 100 miles away so she worked with us over the phone to find exactly the car we wanted and all we had to do was pick it up a day later. She was so friendly and knowledgeable about the car. All of our questions were answered and we even learned a few new tips about our Audi's. Thanks Cheryl for making this such a good experience!
Ron
Jun 28, 2015
Upon contacting the dealership about a particular model, Jacqueline, the internet rep, informed us about all the incentive/rebates, relative to all of the models - most of which we were unaware. We made other calls to several dealerships and none of them shared such valuable information! We decided to purchase an A 6. Jacqueline's extensive knowledge and efficiency in finding the right car and helping us through the negotiations along with David, the sales manager, over the phone/internet were remarkable. Adam, the Audi Brand Specialist, soon telephoned us and informed us that he would be taking care of the rest of the buying process when we arrived at the dealership; what a grand young man! Whilst there, we felt like royalty the entire time. Adam has such a gracious manner that we felt as if we were members of his family. He is absolutely aces; make sure that you ask specifically for him when you stop in. You will have the buying experience of a lifetime, as well as meeting a genuinely remarkable individual! Larry, in finance, made the paperwork go so easy and lightning quick that we barely had time to sit down; what a guy! Audi of Orland Park is the absolute best of the best; you need not go anywhere else!
Ray 88
Jun 25, 2015
I just purchased Audi A8L .4.0 2015 from Audi of Orland park . my salesperson Wendy was excellent , extremely knowledgable , efficient and friendly . she took the time in showing me all the high tech features during and after the purchase . the sales manger David was great in help finding me the car i want with the colors and features i like. very honest people with no pressure . I love my A8L . top luxury . top performance . Audi Build best quality German car.. This is the fifth Audi car and it does not get any better !!!!
santoyo77
Jun 24, 2015
Great experience with Cheryl. First time buying an Audi. She knew the car and the features. It really impressed us. I think we found the family dealer. We will definitely come back for our next Audi.
Mysorean
Jun 23, 2015
recently leased a Q5 Suv very nice car although haven't driven much, exceptional service from Wendy the best saleswoman very knowledgeable and patient,I would like to give another review in 6 months by then I will know more about the car
msayles22
Jun 22, 2015
I have now purchased two vehicles from this dealership, both from Jesse Gregurich. Jesse has been great to work with. He's very flexible, is extremely communicative, and is genuinely trying to help you find a vehicle that fits your needs. I will definitely continue to work with him on future vehicle purchases.
rodhot123
Jun 14, 2015
The service was great, I enjoy buying my car from Richie. It was the best time I ever had purchasing a new car. Excellent dealership!!!!!!!!
anthony07
May 22, 2015
Jesse made this purchase easy.Very easy to deal with & get a hold of. Very smooth purchase. Would definitely recommend for future purchase of a vehicle.
bchaps
May 15, 2015
Dealership was excellent! From internet exchange with Jacqueline to Cheryl our sales contact to Larry from Finance everyone was professional and most importantly to me....fast!!!! Cheryl walked us through the features of our new A6 as quickly as was possible. This was much appreciated.
Justin
May 15, 2015
From the first phone call to driving away in my new vehicle, the whole process was by far, above expectations i had even for a highline purchase. The team found exactly the right vehicle for me, made the financial aspects work for me, had the paperwork nailed before I set foot in the dealership and spent time to familiarize me with my new vehicle. I could not have asked for a better experience.
SteveG
May 7, 2015
This was no pressure sale. Wendy was very patient in dealing with all my questions and she understood my car buying time frame. It was so refreshing not to be rushed into a deal. Love my A6!
Joannd
Apr 30, 2015
I was very pleased with the whole experience I felt very relaxed in this purchase and everyone was friendly and offered assistance through the whole process. Wendy was great and I felt that she was interested in myself as a car buyer and a person. Thanks again! I also want to thank Jacqueline for setting the test drive up, she also made me feel at home!!!
diane
Apr 28, 2015
This was the best experience I have had purchasing a car. Everyone was very nice and helpful. Liz my salesperson went above and beyond to make sure that my experience was great.
spadonij1226
Apr 22, 2015
Once again we had a fantastic experience working with Jesse at Audi of Orland Park. I decided to switch from a Q3 to an A3 and it was as simple as calling Jesse, letting him know which A3 I wanted, and driving down from school to pick the car up. Myself, and my family members have purchased a number of cars from Jesse because we love the product we are getting, and Jesse makes each experience extremely easy and friendly. I have no doubt that Jesse and Audi of Orland Park will always be our first stop when looking for cars.
Audi Fan
Apr 21, 2015
I JUST PURCHASED MY FOURTH AUDI. MY SALES GUY WAS JESSE AND HE WAS SO EASY TO DEAL WITH. I CALLED AND TOLD HIM WHAT I WANTED AND THAT I DIDN'T HAVE ALOT OF TIME TO WASTE. HE JUMPED RIGHT ON IT AND HE DELIVERED THE CAR THAT I REQUESTED. IT WAS ALMOST TOO GOOD TO BE TRUE. I AM GLAD THAT ERICK INTRODUCED ME TO HIM. I'LL BE BACK FOR SURE, AS LONG AS HE'S THERE. THANKS AGAIN. RODNEY
Janet
Apr 15, 2015
As Jesse said, "10 on 10." Meaning this was the 10th Audi we've purchased, & it was on the 10th of April. We keep coming back because of the product, service, & friendly professionalism that International Imports in Tinley Park displays! Thank you, again!
Barb
Apr 14, 2015
I worked with Wayne Johnson, Jeff Bass, and Larry Durnil and enjoyed my whole experience with everyone. Everyone was friendly, professional, and the whole process went smoothly. I enjoyed working with everyone and would recommend buying a car from this dealership.
Nailsvy
Apr 6, 2015
Every aspect of my experience was top notch. Everyone at this dealership is friendly and professional. They take their job seriously, but are down to Earth and don't oversell. Let's face it, buying cars is time consuming and if you are like me, it can be a daunting task. I am a researcher when it comes to buying cars and did my due diligence before hand. I didn't need to. These guys are straight up honest and won't take you for a ride. (Except in the car you're going to buy;) There is no place I'll ever buy another car from. Talk to Jesse when you go in... He's awesome! On an aside- I've been dealing with the service department there for over 14 years.... Impeccable!
Patti
Mar 19, 2015
Our experience with Audi of Orland Park and of course Jesse was such a pleasure. He made you feel at ease and was so knowledgeable about the cars. Helped pick out a car just for us and made the whole experience seamless. Everyone was so friendly. I will recommend to my family and friends that this is the dealership to go to when looking for cars. Bob and Patti
jzasaitis1390
Mar 15, 2015
My overall experience at Audi of Orland Park and with Jesse was pleasurable and very seamless. Jesse was extremely knowledgable about the Audi brand and the Q3, specifically. He worked with me to customize my car to my specific needs and get the best possible price. I would without a doubt recommend Jesse and Audi of Orland Park to my family and friends!
doreener
Mar 8, 2015
Couldn't say enough about Audi of Orland Park-friendly, willing to give the best possible deal, able to find the exact features wanted on the vehicle, outstanding and honest staff.
Bob M.
Mar 4, 2015
Wendy and Jacqueline were responsive, knowledgeable and very helpful with our selection process. We are looking forward to a long term relationship with the folks at Audi of Orland Park!
Paul
Mar 3, 2015
Excellent initial experience purchasing a new Audi A4. Nick and entire Staff were professional and very responsive. Took all necessary time to answer questions and demonstrate the car's features..Anticipate a similar experience on future maintenance and service appointments.
JCrisp10
Mar 2, 2015
Cheryl made my car buying experience GREAT!! I would highly recommend going to Audi of Orland Park for your next car. Great deal and even better customer service. Thanks again Cheryl and everyone at Audi of Orland.
Paul Striegel
Feb 21, 2015
Cheryl was great to work with...first Audi purchased. Extremely pleased with the process. Very responsive dealership. Love the bells and whistles of the car!
BB12282
Feb 20, 2015
Jesse and the team were fantastic and made the entire experience enjoyable and informative. I would highly recommend going here for your next vehicle. Larry also made the entire purchase process seamless.
dwyerj16
Feb 20, 2015
Great experience from start to finish. They definitely put the customer first. Gave me a very good price on my trade-in and worked very hard to find the exact Q7 we were looking for. This is the second Audi i have purchased and both experiences have been excellent.
quattrocook1
Feb 19, 2015
From the moment I walked into the showroom the sales team at Audi of Orland Park made me feel like I came to the right place to make my purchase. The 2015 Audi Q-3 fit my needs and the lease payments fit my budget. The paperwork was done very quickly and the staff made me comfortable as Wendy went over the books and warranty before the Q-3 was ready. In terms of customer care, I was introduced to the service and parts department team as well.All in all, it was a thoroughly enjoyable experience and I'd definitely recommend everyone I know who might be considering a automobile purchase in the future to check out Audi of Orland Park.
barbara
Feb 18, 2015
Satisfied with the service. People are friendly. My husband and I both bought Audi at this dealer. Highly recommended to someone who wants an Audi
pm22
Feb 11, 2015
Great team of people committed to providing customers the best experience. The whole process was quick, pleasant and competitive. They made decision making easy and made me feel great about my car purchase.
traplewy
Feb 3, 2015
Dealt with Harry for an oil consumption test due to a recall on my 2009 audi a4, Process was very smooth, especially considering my car was out of warranty. No questions asked they performed the service and got my pistons changed in a very tight time period,(i mentioned to Harry that i needed my car for the weekend) and he expedited the service. And as promised i received my car on time running extremely. Highly recommend, very nice environment,great dealership, Will see future service visits from me.
JSCHMID1
Jan 27, 2015
Everyone was great. Price given online by Liz was better than others. They had the vehicle in stock. Wendy our sales person was AWSOME. She and the staff stayed over an hour after the dealership closed to,deliver our new car. The other sales staff came up and congratulated us on our new purchase. We had been a BMW family with 3 prior purchases. Because of the honesty and thoroughness of the staff we switched to Audi. Thanks to everyone here!
Janet
Jan 21, 2015
Yay!! As usual, I had an excellent experience purchasing our 8th Audi from International Imports & Jesse! Everyone is ALWAYS friendly & a pleasure to deal with!
NatChicoria
Jan 10, 2015
I wanted to thank Cheryl for the help she gave me when I contacted her about purchasing a car they had on their Audi lot.
richardstarkey
Jan 6, 2015
This was by far the best experience I've ever had in buying a car. I bought a used Audi A6, and being from Indianapolis I first had a great interaction with the internet salesperson, Jacqueline Nowak who couldn't have been more helpful. I then drove to Chicago to test drive the car and worked with Wendy Spano who spent several hours with me going over all of the options on the car which are many, believe me! Couldn't be more happy with my experience there and my purchase...car buying the way it should be!!
Z
Dec 21, 2014
I had an amazing experience. David Leamer and David Spoljoric made the process very easy for me. They answered all the questions I had. They also still check up on me after I got my car!
KEd
Dec 19, 2014
90% of deal was done through Liz in internet sales dept. She was awesome. Going in to purchase was just as easy, very straight forward. Would recommend and will return again.
dpeli1st
Nov 21, 2014
I initially got in contact with Liz whom i was able to negotiate pricing on a new vehicle without hassle using TrueCar certificates which is a new and efficient way to negotiate with no hassle. You get what you asked for was pretty much it. Then Richie ended up the sales specialist i worked with for the remainder of the process. He went above and beyond as in he personally went all the way to springfield to pick up the particular car i wanted with little notice and we were able to conclude the deal. I dont think i ever purchased a car so easily in my entire life. I ended up trading in my 2011 Q5 for a new 2015 A3 and i couldnt be happier.
maggis
Nov 10, 2014
Our initial contact was with Liz via email. Wendy was our salesperson and she was great. The whole experience was painless and hassle-free. I would highly recommend this dealership, and Wendy and Liz in particular.
KrPosey
Oct 23, 2014
Jesse was a great salesman. I appreciate that he didn't come across as a "pushy" salesman. When we returned to the dealership, he had a few customers he was attending too; however, he always made it seem like we were his only customers.
1971BWalk
Oct 18, 2014
We dealt with Jesse through this whole process. We would recommend him to others. Out of all SUV dealers we visitied, we received the best service/price.
Hollaman
Oct 10, 2014
My wife & I shopped for a new car for me to purchase for about 3-4yrs. When Audi released the 2015 A3 I still wasn't 100% sure that this was the vehicle for me because I wanted to wait and see what the 2015 Q3 had to offer. I visited several different Audi dealerships & unfortunately every experience I had was either negative or just so-so! I had specific requests that I wanted the dealership to be able to fulfill in regards to the interior color of my vehicle, my monthly payment, and because of the work that I do, the discounts that I'd be afforded as an Audi customer! No dealership or sales associate even attempted to be reasonable with these requests until I went to Audi of Orland Park & met with Nick Majka! Nick was a pleasure to work with, met all of my requests and even remained mannerable when we had a slight misunderstanding about what the term "panoramic sunroof" actually meant! I actually had no intentions of making a purchase when I first visited Audi of Orland, but after my wife and I sat down and spoke w/ Nick, we test drove a 2015 Q3 then test drove and compared it w/ a 2015 A3, we decided the A3 was the car for me! Nine days later I drove my brand new (special ordered) 2015 Audi A3 off of their lot! I'd recommend anyone far and wide searching for an Audi new or used to come do business w/ Audi of Orland! Not only Nick but all the sales associates my wife and I dealt w/ were very knowledgeable and extremely pleasant, which is a stark contrast to a couple other Audi dealerships I've visited! And even though Nick's a Sox fan (GO CUBS) I'll be doing business w/ him again in 3yrs, that is if he doesn't move up the Audi corporate ladder! Thanks again Nick & Audi of Orland for making my 2015 A3 dream a reality!
lowens5433
Oct 10, 2014
Jesse was my salesman. This is the 3rd Audi I have purchase and must say Jesse was the best salesman I have worked with. He is very knowledgeable about the Audi. He also projected honesty and and I felt I received a very fair deal in the trade in and purchase. Jesse knows "his stuff" and was able to handle the entire purchase with professionalism. I will also purchase from International Autos.Sincerely,Dr.Lois Owens
m3brad
Oct 8, 2014
I had the pleasure of dealing with David Leamer from the time I found out about the S3 coming to the States, thru delivery day. He kept me up to date on the status of the car, both prior to the order process and thru and including delivery day. He is passionate about the brand.Delivery of my S3 was handled by David Spoljoric. He knows his stuff!!Overall, an excellent experience!!!
storm_17
Oct 7, 2014
Richie did an excellent job in guiding us through the car buying experience. He was flexible, patient and a pleasure to work with. He has a great attitude and was easy to work with.
Dooley213
Oct 3, 2014
Jesse and Jeff did a great job making my buying experience smooth and painless. This was hands down the best car buying experience I have ever had. Definitely the place to get your next Audi!David T.
maxw4820
Oct 3, 2014
Our experience with Wendy Spano was wonderful. After going back and forth on the purchase of our new vehicle, we decided to purchase from Wendy. Her expertise, non-pressure skills and promptness to our inquiries was refreshing. We highly recommend her and the dealership for any prospective Audi purchaser.
d_hardman
Oct 2, 2014
After contacting all of the Audi dealers in the Chicago land area, not one came close to the deal I received at Audi Orland Park. My salesman, Richie Moffett, made the purchase of my new A6 a easy no pressure deal!!! He made sure I walked out with what I truly wanted and had me feeling totally comfortable when all was said and done. If your looking for a no pressure good car buying experience, go see Richie he's very knowledgeable in all aspects of being an Audi Brand Specialist. And will definitely make sure your well taken care of!!!
dustin.artates
Sep 22, 2014
Both Liz & Jesse provided both great & timely assistance when buying a new car. Received great service and didn't feel pressured. Willing to stay after the dealership was closed to help us out.
Michael Ambolo
Sep 19, 2014
Hi Team~Although car shopping in general is not as fun as it should be I can tell you that in Chicagoland the very best place to shop for an Audi Is Audi of Orland Park. They are straight forward and customer focused. They were responsive to my emails, calls, and texts and continued to work with me through the process of discovery. If you are in the market I would start with them as when you shop around you will notice how much pricier the other Audi dealers are.I would recommend this dealership Thanks, Michael A.
bruce mcelrath
Sep 16, 2014
I was having mechanical issues with my vehicle and I acquired an appointment to have the car serviced. I arrived at your facility and was immediately met by service advisor Eric Jauregui. He patiently listened to me as I explained my issues. At the conclusion of this conversation he prepared a job order and provided me with a loaner vehicle. I have had all my service issues performed at your agency and Eric is usually my service advisor. Eric is always cordial, professional and has an attentive ear. Eris is always a joy to talk with and is very knowledgeable regarding any problems with my vehicle. He has provided me with truthful maintenance needs and has my complete trust. At no time have I ben misled or misinformed. He is an exceptional, experienced and dedicated personDuring my last visit several additional mechanical flaws were discovered which were eventually corrected after several days. Each day Eric called and informed of my vehicle's status. I am extremely pleased and impressed with Eric and I would highly recommend Internal Audi of Orland Park and proclaim that Eric Jauregui is an exceptional service advisor.
dodyrae
Sep 11, 2014
My experience was great, loving my new car! I feel that I got a very good deal on my trade in andthe new car.
AudiQuattro32
Aug 26, 2014
Audi Orland Park is top notch. I was immediately impressed with the friendly and professional sales team, large vehicle selection, and impeccable facility. I worked with Wendy S. She provided me with excellent service and options for my A4 purchase. I never felt pressure or overwhelmed, actually, it was quite an enjoyable experience. First time at Orland Audi, and I'm driving away in a brand new Audi-- what else can I say, it was a fantastic experience!
terrier99x
Aug 25, 2014
I researched several dealerships for my recent Audi purchase and ended up dealing with Orland Park, which is 300 miles away. They picked me up at the airport on Saturday. Overall an excellent experience with fair pricing and a genuine regard for the customer. Jesse Gregurich is personable, knowledgeable and candid. We hit it off right away.He followed up on the following Monday to see if I had questions. If in the market for an another Audi I would definitely contact them first.
superchargedq7
Aug 24, 2014
Nick M was a very friendly and knowledgeable salesperson. He was able to locate the exact car and specifications I wanted even before the 2015 vehicles were on their lot. He went above and beyond my expectations and made it a great car buying experience. I would highly recommend International Auto!
lorivanessa
Aug 18, 2014
David S. went above and beyond to find me my new Audi...It's my third Audi so I obviously love the product, but finding the color I wanted was a bit tricky and David worked hard to get me what I wanted. He also did a great job of showing me all of the new features on my A6.
moseshenry
Aug 18, 2014
Richie Moffett is an excellent and honest salesperson. Our family had the experience of purchasing an Audi Q7 with him and was so impressed that we used him again. Larry Durnil was pleasant to work with.We will recommend International Auto to our friends and family.
Sheila Tichy
Aug 12, 2014
Nick M was fantastic! Outstanding customer service and overall experience. He really understood my needs, and made me feel like a valued customer. I am really happy with my new A5!
Sassy727
Aug 10, 2014
I am on my 4th new Audi with this same dealership...chose the A7 this time around and could not be happier! My lease was coming due and I was approached by Liz who then put me in touch with Wendy Spano. It took me all of 2 hours to know what I was going to do. Within days, I was driving home with my new A7. Wendy could not have made the process any easier. She was patient while I kept changing the parameters which I really appreciate. Larry in Finance had everything ready to sign when I came in to pick up my car. That was such a time saver! On the day I came in to pick it up, Wendy spent time with me showing me things that I never knew I had on my A6...being able to write the letters vs. spinning that annoying NAV dial was like handing me a bag of gold! I was thrilled. We love Eric in service which we have known for years so no worries there. All around the experience could not have been easier!
ascu2011
Aug 8, 2014
We worked with Jacqueline and Bill on the purchase and delivery of our new Audi A4. The experience was very straight forward and they both were patience and easy to work with throughout the process. On the day we picked up the A4 Bill took the time to work with us on all of the features of the A4 and answer all of our questions. We will recommend the dealership to friends interested in purchasing an Audi due to great customer service experience we had at Audi of Orland Park.
rowan1
Aug 8, 2014
Jesse was great. We negotiated the entire deal via email ahead of time. I am a busy professional, and I was not interested in spending hours on end at a dealership negotiating price, trade, financing, etc. I let Jesse know I was looking for a hassle free experience, and he delivered. After agreeing upon purchase price (which was a fantastic deal, I shopped around considerably), he offered me a fair price for my trade, and arranged financing at a great rate. I literally spent less than an hour at the dealership completing the purchase, including a test drive! Larry in finance was very nice as well. Offered me some extras, one of which I wanted, the others I did not. He was not at all pushy, and did not try the hard sell on the extra stuff. Great experience overall. I would highly recommend Jesse and Audi of Orland Park. I will likely return for my next vehicle purchase. Best experience I've had purchasing a vehicle, hands down.
markmiz
Aug 6, 2014
I would definitely recommend this dealership to friends and family. Rich was my salesman and he was a great guy. Told him what I wanted and he made it happen. Made my 1st Audi experience a great one. Larry in finance made paperwork fast and easy. Showed me some extras I could purchase but never once pressured me. The vehicle had a few small dings that I noticed on the way out and Rich assured me that they would take care of them. Brought the car back afew days later and Eric in service had me in and out with in an hour. Great people at this dealership. Never once felt pressured into anything. This is definitely a five star dealer.
Cupcakes9874
Jul 2, 2014
My sales experience was not stressful. I traded in an Audi A4 for a Q5. I had done some research online. Jesse, my sales person, was helpful, courteous and attentive. I am very pleased with my Orland experience. Would I purchase from them again? YES!
kpology1
Jun 21, 2014
The process of purchasing your first car can definitely become a stressful one, however, Jesse made this experience a great one. Not only am I in love with my new car, my entire household is now envious. Jesse was very knowledgeable, and provided me with such great service that even my Mom travels with me every time I go to the dealership! I will definitely purchase my next car here!
Lyndaanne
Jun 21, 2014
I just want to thank Wendy and Larry so much. They are both sweethearts, smart, and made my time there so nice. Thank you very much lynda mckinney
SherylBond
Jun 21, 2014
I returned to this dealership because of the customer service I received from Wendy. I had several things going on but Wendy stayed with me.
CCETAURUS
Jun 18, 2014
I have given Audi Brand Specialist, Nick Majka and the entire Audi of Orland team a great rating because I believe that Nick Majka worked hard to provide me with clear answers regarding the vehicle I was purchasing with the dealership. Nick was patient and followed up with me during each phase of my purchase making me feel comfortable and confident about my purchasing decision. I would also like to add that Audi Brand Manager, David Leamer also provided personal assistance and support during this purchasing process which I believe speaks to the dealership's commitment to excellent customer service and support.Additionally, I feel that the Business Manager, Scott Farnaus was extremely thorough as he addressed all of my concerns about additional products and finance options.Also, Service Specialist, Eric ensured that vehicle upgrades went smoothly and were completed in a timely manner.Overall, Audi of Orland truly employs "specialists" in every area of their business which guarantees that customers will receive optimum service at each visit. I am thoroughly pleased with the service I received.Gratefully,CCETAURUS
RobKay
Jun 18, 2014
Took my Audi in for an oil change, was quoted $229.95. I said OK and gave my 10% discount coupon which I printed from their web site.Service took about just an hour which is what I was told. BUT when the bill came guess what?He said the price of the oil change went up so I gave you a few more dollars of, well yes you should. When I got home I recalculated the original price with tax, and without the discount. If you are following this the price increase with my 10% come out to the same price without the discount on the original quote. NEVER AGAIN will they get my business. As much as I hate driving downtown, looks Fletcher Jones might be worth it.(read their reviews)
JF79
Jun 17, 2014
Working with International Autos / Audi of Orland Park was really a joy from start to finish. Quick background: I'm an extremely annoying/difficult customer. With any "major" purchase, I usually have about 1,000 questions to ask - and I'm completely indecisive. I started my dealings with Audi of Orland Park through the website - Jacqueline Nowack got back to me right away. I had emailed a few dealers, but Jacqueline was, BY FAR, the most responsive and most helpful. I flip-flopped between new, used, buy, lease - I even asked about a few different models. Jacqueline answered absolutely every single question and went above and beyond in finding me exactly the car that I wanted. I'm sure I must have annoyed her with my constant emails, but she answered every request in a friendly and informative matter.When I went to pick up my car, Wendy Spano was the person who delivered it. This woman knows everything there is to know about these cars. She made sure we took a look at the car to make sure everything was in order, and then sat in it with us for a good 30-40 minutes just walking us through everything - from basic features, to the more complicated computer system. She also gave us great tips on how to use everything day-to-day. When we were finished, she handed me her card and told me to call her if I had any questions. This is not one of those places where they take your money and send you out the door as soon as possible - they really want to make sure you're happy.I drove 40 miles to get to this dealership because of the service I got before even meeting anyone in person. It was well worth the trip - and I'd recommend anyone looking for an Audi in the Chicagoland area to check this place out.PS - The new showroom and service center are gorgeous! Top notch place.
mchobson
Jun 15, 2014
Jesse was really great in helping me find my first lease. He was able to answer any questions I had and made the whole process very easy and painless. When my lease ends, I will definitely be going back to him for a new one!!!
kevalenti
Jun 12, 2014
I just purchased a new Q5 from Jesse Gregurich. He was a pleasure to work with from start to finish. He was very knowledgeable and extremely patient. I drove 2 models a couple of times each and hemmed and hawed over which to choose. He helped me work through the options and make my ultimate decision (which was the less expensive the two). I was completely comfortable with the entire process, which included two trade-ins. I would highly recommend International Imports, Audi of Orland Park, and Jesse!
tsd1967
Jun 12, 2014
Jesse Gregurich was very helpful and willing to do as much footwork ahead of time for us with coming to an attractive deal that made driving 3 hours a good experience. Love the car... Thought Jesse was great to work with. I would highly recommend him.Tari DuBois
JohnKillelea
May 30, 2014
I had an excellent experience purchasing my Audi A3 from Wendy Spano. She was straight forward and very helpful answering all of questions.I would definitely purchase my next vehicle from Wendy and International autos.
nbatt
May 12, 2014
I worked with Jesse over several days and wound up purchasing a CPO Audi A6. Jesse was professional, knowledgeable, well informed and friendly. I had several questions during the process and Jesse was always prompt with his replies. I would highly recommend him to anyone looking for a new vehicle.
schlusemann
Apr 30, 2014
I worked with a variety of excellent people at Audi of Orland Park over the course of about two weeks, which included a test drive, discussions of features and options, detailed tours of the vehicles that displayed accurate and helpful knowledge, and price negotiations, resulting in a happy purchase. I was impressed by the atmosphere of the dealership, the available information, and most of all, the friendliness and welcoming attitude of the salespeople I worked with. I am very satisfied with my purchase, I have no complaints, and I would happily recommend this dealership, and these people, to anyone in the market for a quality, luxury vehicle.
Rmowalker
Apr 28, 2014
Wendy was fantastic to work with!!!! Professional, focused, and respectful to schedules. She created the best customer experience I have have encountered when buying a car in 25 years!! I would recommend working with Wendy to all who are looking to buy a far!
ronaldzurek
Apr 6, 2014
Wendy was simply wonderful to work with. She made sure everything was correct with the vehicle, went through all the details and followed up afterwards. Larry in Finance made the purchase a pleasure and it was great doing business with them. I will definitely return and purchase another Audi from them.
insuranceguy
Apr 5, 2014
Liz and Jesse were professional, friendly and most importantly did exactly what they said. No gimmicks no runaround, just a great price and great service. I would highly recommend them if you are looking for a new Audi. Thank you!
gfp11184
Feb 8, 2014
I will never bring my vehicle in for service to this dealership again. This is the 2+ times they have provided poor service and tried to over charge me. This is also the second time I have decided to remove my car and not let them repair due to not honoring an extended warranty and over charging me on the parts and labor. I will not buy a vehicle from this dealership again. I also will never speak highly or recommend this dealership to anyone. Was very disappointed with the Service Manager Gerald and the whole Audi Orland Park staff.
RichSubaru
Jan 31, 2014
Purchased a used Subaru, I would give the experience a A+. All of the personnel I dealt with were very professional and accommodating. I would not hesitate to purchase again from this dealer.
lovemyaudi2
Dec 16, 2013
Liz was a great help to faciliate my Certified Audi purchase. She coordinated all the activities and followed up on a regular basis to make sure the transaction went flawless. Liz and the dealership arranged transportation and the car arrived with no issues. I was impressed with the level of followup or service that was provided after my car arrived. Normally, when you purchase your Audi you sit with the team and they answer your questions and show you some of the basics. Liz was diligent in getting my questions answered. Overall, excellent service and a worry free transaction.
Bjohnrugby
Dec 5, 2013
I called about availability of a used Audi late Saturday afternoon. Jesse immediately confirmed availability and had it cleaned prior to my arrival at the dealership 30 minutes later. Following a quick test drive that confirmed the CPO vehicle was as advertised, we very quickly settled on a fair purchase price. Paperwork was completed quickly and the car was officially prepped for me to drive it away. From setting foot on the dealership to driving away in my new Audi was about an hour and a half. As I had flown in to Chicago and had a rental car, Jesse followed me to the car rental place for me to return the car then brought me back to the dealership (twice since I locked my phone in the rental). Jesse definitely went above and beyond the call of duty!
JSGouwens
Nov 29, 2013
Jesse did a great job. Knew his cars and didn't push to sell. Very well done. I would recommend him and the dealership to anyone because of that.
lmcheers
Nov 26, 2013
I recently purchased an Audi Q5 from International Auto and couldnt have asked for a more pleasant experience from the moment I walked in the door. My sales specialist, Kacy Hale, was so great to work with. He was informative, honest and beyond helpful when explaining the various options and upgrades. I ended up ordering my 2014 Q5 since the exact one I wanted wasnt available. Kacy kept me updated with the cars tracking information and happily informed me when it arrived earlier than expected.I also worked with Scott Farness in the Finance Department. I am definitely not a numbers person, and Scott was so friendly and easy to work with, explaining all the financing options, APR rates, etc. He was knowledgeable, speedy and made the paper work and transfers a seamless process. If youre looking to purchase an Audi, Id highly recommend going to International Auto (Audi of Orland Park) and asking for Kacy Hale (sales) and Scott Farness (Finance).
Tdcarollo
Nov 10, 2013
Seemed very disinterested. Did not follow up after the sale, and was unresponsive. Other dealers were friendlier and had better follow through. This dealer seemed seemed to not work with people they did not perceive as well to do.
JudyWitt
Nov 7, 2013
I have just purchased my second Audi from Audi Orland Park. The experience began with reminders from the Internet specialist that my lease was coming to an end. Liz outlined options available to me and walked me through my decision to purchase/lease another A-4. Because my desired car was unavailable stateside, we had to have one custom ordered. There was lag time between the date the lease ended and delivery of the new vehicle. Manager David Leamer offered a courtesy car for the interim. Picking up the new car, completing the paperwork and learning about the new electronics was very efficient due to the competence of the sales and finance staff members, Wendy and Larry. I was welcomed and was referred to by name. The special greeting by Manager Leamer who took the time to chat was a nice gesture. It's been a pleasure to work with the dealership staff and well worth the 40+ mile drive from the Northwest Chicago suburbs.
AudieGirl22
Nov 1, 2013
I was very impressed with the knowledge and information I received from working with Jesse. I would definitely recommend this dealership to all my friends and family based on the experience, friendliness and professionalism I received when working with Jesse.
Kkling
Nov 1, 2013
I went to this dealership without really knowing what I wanted; however, Jesse helped answer every question I had and provided much more information about the vehicles. While I didn't purchase a car this trip, I would definitely recommend going to this Audi dealer simply due to the level of customer service.
juliacarp
Oct 31, 2013
Jesse was Friendly, helpful and attentive. He always called back when he said he would. He works very hard to make mr, the customer, happy. I was very pleased with him.
KatherineNC
Oct 31, 2013
I spoke with Jesse via the online chat feature and met with him in the store. I had a lot of specifications that I was looking for in a vehicle, and Jesse helped me pick out the perfect automobile! There was no pressure and felt comfortable the entire time. I'll definitely recommend my friends to go see him if they're looking for a car!
Guyjohn
Oct 29, 2013
My wife and I stopped into the dealership last Saturday to look at the A6. He had it ready to go when we got there and was knowledgeable about the product from front to back. He is a very nice young man and will sell many cars if he keeps it up.
Jmktwo7
Oct 29, 2013
Went here to look at a few used cars I saw online. Met Jesse and he was more than helpful pulling up the entire inventory online and narrow down my options. He heard what I was looking for and addressed my needs. He was not pushy as the first time there we just didn't have the time to sit and talk. I came back on Memorial Day and purchased the car. I had offers from other dealers based on needs, but went back to Audi to meet with Jesse based solely on his willingness to address my needs rather than be a salesman.
jreckles
Oct 29, 2013
I found the dealership online when doing my car search online. After comparing a number of prices from various dealership for the same vehicle, it was clear that Audi of Orland Park offered the best rate. I custom ordered my vehicle and they told me it would arrive within 90 days and it came quicker than that! When I went in to pick up the car, everything went quick and smoothly. I'm very happy with my experience at Audi of Orland Park.
Nealsubs
Oct 29, 2013
Wendy was such a great help! She was very patient and answered all of our questions! I will definitely reccommend this dealership to anyone I know who is looking for a car. The service was great and I'm glad I came here! Many of the employees were friendly and helpful. Thanks for the great service!!!
vandcf
Oct 29, 2013
I have got a brand new Audi Q5 from Audi of Orland Park with the help of Wendy. She is so nice and so patient in answering my questions.
Ysykes
Oct 29, 2013
If you want exceptional customer service Wendy Spano is the person to see. Wendy was extremely knowledgeable, professional, friendly and patient. She took me through the selection process at my pace, answering every question I could throw at her. With her help, I bought the car I wanted. Looking to buy a vehicle go see Wendy Spano.
NirmalS
Oct 28, 2013
Went in to look at a useful audio a7, and worked directly with Jesse the entire time. He made the process one where I felt we worked together to find the right deal for my wife and I!
saw724
Oct 25, 2013
Jesse has been awesome to work with. While I may or may not purchase an Audi, he has been very helpful and attentive. He has answered all my questions in a timely fashion.
lpertle
Oct 21, 2013
My husand and I had a wonderful experience at the Audi dealership in Orland Park. Our salesperson Wendy Spano, was so easy to deal with and she answered all our questions thoroughly.
kokaislfj
Oct 20, 2013
Our sales associate, Mr. Bill Manrot was fantastic to deal with and if you are interested in buying an Audi you should ask for him!!
grahamian
Oct 18, 2013
Buying a car has never been such a wonderful experience until my wife and I walked through the doors of Orland Park Audi. Wendy Spano, David Leamer and Jeff Bass, have brought a new level to "Customer 1st". They truly are a "TEAM" , that I would recommend to family and friends a like , knowing they would be in the Best Hands in terms of product knowledge, customer service and fair price.
Queeney
Oct 17, 2013
We had a positive buyer experience with Jessie. He promptly answered all of our questions. All the associates that we met were very friendly and efficient. We would definitely recommend International Autos and Jessie!
danT1021
Oct 15, 2013
I purchased an Audi A4 from Jesse a few weeks ago which was extremly easy and well managed. He is new to the car business and doing a wonderful job. He knew the product and demonstrated the abilities of the car for me to make a well informed decision, without being pushy or agressive. He showed patience according to my time frame and I was able to purchase the car on my terms. After working with Jesse, I was sent into Larry's office to begin the paperwork proccess which was quick and seamless. I felt the kind of trust you expect from a long time friend between the two of these gentlemen. Surely one of the best car buying experiences I have ever had. I would strongly recommend working with Jesse and will be sending anyone who is searching his way.Dan
JuliannaM
Oct 15, 2013
This was by far the most pleasant car buying experience we have ever had. We inquired about an Audi A4 through the website. Liz Braun helped set up an appointment for us with Wendy Spano. Wendy is very knowledgeable about Audi products. She was able to answer every question we had and explain all the A4 features. We came to the dealership prepared. We had a written offer for our trade-in, preapproved financing and a payment in mind. Larry Durnil was able to meet or beat those offers and find a payment that suited us. All of this and absolutely no pressure sales tactics by either Wendy or Larry. Jeff and David, GM and Sales GM, made sure they thanked us for our business as well. What else can I say other than we feel like valued customers already.
kankakee1
Oct 14, 2013
I was in the market for a used SUV in the small luxury type. I started on the internet and found some I was interested in and then set an appointment to see the vehicles. When I came in and I was assigned to Wendy who worked thru the review of what was available that was in the areas I was interested. In less than two days we found a car and sat down and made a deal. I was extremely satisfied as to how I treated by Wendy and every other member of the dealership that I made contacts with. I would highly recommend this dealer.
squat650
Oct 14, 2013
Very friendly and accommodating our need. It was very easy to strike a deal, finalize the purchase, and finish all paperwork in timely manner. Highly recommend this dealer to others.
Tommy_O
Sep 19, 2013
This one goes to Kacy Hale and Larry Durnil for making it possible for me to own the greatest SUV on the market the Q5. Kacy made it easy for me to make my final decision and Larry got me the best rate possible. Went to 3 other Audi dealers and at one i felt i was being lied to and also got a final price on a car that they did not have in stock and approved me for a loan on a car that did not exist on their lot, the second did not want to deal on the price and the third wanted to sell me a used car actually they pushed me to really get a used car so they can make more money. So if you are looking to get a new Audi at a great price and APR rates Audi Orland Park is the dealer to go to. Love You Guys Will see you again in the near future to buy another Audi for my wife.
jcrav09
Sep 11, 2013
My wife and I were looking to trade in our A4 on a new Q5. Audi of Orland Park and BIll gave us a great value on our trade along with a great price on our new car. Bill worked with us for over a month as we decided on a car and were in and out of town, checking in, but never badgering. When the time came, BIll went out of his way to find the car with the specifics that we wanted, and to do it in a timely manner. He even emailed me and found a car that fit our criteria on his day off. After the sale he spent time going over details of the car and showing us how to use many of the options. He also encouraged us to call, email, or stop by anytime we had any other questions about the car. I am very pleased with the service received here and would recommend Audi of Orland Park and Bill to anybody buying a car.
Jimvranicar
Sep 3, 2013
Jay asked all the right questions to put me into the car I wanted. He was very professional and was not pushy.Very Much Appreciated!
Jkoszuta
Sep 3, 2013
Such a wonderful experience in purchasing my new Audi. Service was professional straight forward and customer focused. The price I paid was overly fair and everyone at the dealership was very accommodating. I wish more car dealers were like Audi of Orland Park.
pm22
Aug 29, 2013
Fabulous group! Very attentive, professional and friendly. After describing what I was interested in / thought I needed, they matched me with the perfect test drives and helped me decide on the right purchase. Everything went very smoothly - and quickly! Would certainly go back.
Nimeet
Aug 20, 2013
Had a wonderful experience at audi of orland park. From start to finish Wendy Spano and the rest of the staff made the process of getting a new car painless.
Chrissy898989
Aug 16, 2013
It took some time (a few weeks) for me to make my first visit but I'm really happy with my preowned Q5! Everyone I worked with at IA was great, especially Wendy who spent an hour in the vehicle configuring it for me.
QueFive
Aug 15, 2013
Manni is the best salesperson I've dealt with in the Chicagoland area. He's one of the few that's a real "car guy" who knows his stuff forward and backward. Not just from a sales standpoint, but from all angles. Friendly, helpful, no pressure, great to deal with, I consider him "family", he's that good of a salesperson. We compared vehicles, decided on the one we wanted and he helped us get into the vehicle at a price we were comfortable paying. We've bought two used and one new vehicle from him and couldn't be happier. Excellent experience at International Auto's Audi dealership and Manni is a terrific guy to deal with. Highly recommended if you're in the market for an Audi, or cross-shopping a competitive brand.
ronzurek
Aug 15, 2013
Wendy was cordial, polite, efficient , very product knowledgeable. It was a pleasure doing business with her and the dealership. They treated me like I was the only customer there at the time. I am 100% completely satisfied.
silvercross12
Aug 1, 2013
Bill Manrot was outstanding answered all my questions. He made sure I was not only happy about the vehicle but that the whole purchasing process went smoothly. He made sure I got the vehicle as to my exact specifications. He thoroughly reviewed the vehicle with me and spent the time to make sure all of my questions and concerns about the new vehicle were answered. He was always very courteous, and made the experience truly enjoyable. This is my third lease with Audi and the dealership/ service and sales personnel are what make Audi the best in the business!!
cstanton817
Jul 11, 2013
Personally, I could not be happier with the dealership and the service I received there. I was in the market for a new car, and after sometime I had decided that I wanted an Audi TT. Through my research I wanted certain features, which when I was working with other dealerships did not want to help me in one way or another. Until I received a call from the internet manger at Audi Orland Park. Liz listen to what I was trying to get, we discussed that there were a few avaible that I was looking at. She was going to see what she could do, within two hours I got a call stating that they could get the car, if I wanted it.When it came to finanial dealings of the car, my experience was very easy as well. I came to the table with some facts, they listened to me, and gave me what I wanted. The car is everything I wanted, and I know this was in part to the great team I dealt with at Orland Park. Thank you so much!
roshans1
Jun 24, 2013
Customer Service- I came into the dealership and Manni was courteous and respectful. I had come in with my wife and we really liked the car, but weren't ready to buy. We finally, decided to go for it and Manni was patient with me while I got my financing in order.I will be back here for my next Audi, I hope it will be sooner rather than later.
SONeill
Jun 22, 2013
I recently purchased an Audi A6 and worked with Bill Manrot. Throughout the entire process Bill was great! I never felt pressured rather I always felt that Bill was focused on my best interest. Bills knowledge about the Audi vehicles was impressive and Bill made it clear that he would spend as much time as needed to make sure I understood all aspects of the automobile. I couldn't have asked for a better car buying experience and I highly recommend Bill Manrot!
guisinger24
Jun 20, 2013
Chris could not have been more helpful both before and after the purchase of my new car. He was leaving for the night when we pulled in so he stayed and helped us and called first thing the next morning with the information we had requested. The whole buying experience was painless! Chris also made a house call when I could not link up my homelink. He did it and then helped me with questions I still had about the bluetooth. It was a great buying experience.
gburshte
Jun 18, 2013
Everything went very smoothly, great service, very friendly stuff. Will recommend to a friend. Liz Braun was very knowledgeable and pleasure to work with. Will come here again.
KathleenHansen2013
Jun 8, 2013
I have been a customer for 7 years now and have always been satisfied with the service provided. Jason was great to work with. He was easy going, knowledgeable, professional and friendly. Jason made the process easy, fast and enjoyable!
jasonrgreen
Jun 5, 2013
Chris was extremely helpful in getting me setup with my new Audi A7. He was very patient, answered all my questions and helped get me exactly what I was looking for.Eric also helped get it setup with a set of after market rims prior to pick-up.Many thanks to both of them.
sdebustros
Jun 3, 2013
I am very pleased with the buying process of my new Audi ( acquired 4 days ago); my final sales person, Manni Rallo, was involved late in the process; I found Manni to be very efficient, helpful and professional. This is now my third Audi from this dealership in Orland Park and I am a very satisfied customer.
siemiawski
May 30, 2013
I believe my salesperson Wendy went way beyond her needs to make sure I was getting the best deal possible. The whole stafffrom start to finish made me feel respected, very friendly and curtious.
KeyserSoze
May 29, 2013
Our first interaction with the Audi dealership in Orland Park, and our first Audi purchase. Looking forward to years of trouble free enjoyment from the A3. Manni was our sales rep, we couldn't have asked for a better sales person. Manni knew his products inside and out, he was very helpful getting information for us if it was needed. Negotiations were very professional, aided by the initial price of the car being very fair. I highly recommend anyone working with him on their visit to the dealership. After personally owning several high end brands, this may be our first Audi, but may not be our last purchase from Manni, and the Audi Orland Park dealership.
Awolfe12
May 23, 2013
Everything ran smoothly. Great experience all around. This was my second purchase in a row at Audi Orland and I'm sure I will be back again.
dan8987
May 23, 2013
Audi of Orland Park made the purchase of my first Audi smooth and easy. Manni Rallo was my sales personand answered all my questions with patience. We went for a test drive and agreed on a fair price. At deliveryManni went over all the cars new features with me before I drove away. Thanks again Manni and Audi of Orland Park.
rjonker7
May 23, 2013
We have had prior experience with this dealership, and it has always been top notch. I came in with the intention of buying a car, and the sales staff pulled out all the stops to ensure that I received the vehicle that I wanted. It was an enjoyable purchasing experience, and I feel assured that they will be available if and when I need them in the future.
rodger77
May 23, 2013
The dealership treated us like real customers with the utmost of respect and worked to find the exact vehicle we wanted. Chris Andrea is the best salesperson i have ever worked. Chris took the time to explain the many differences of the various options on the A4 we wanted and then assisted us in setting up the vehicle to our liking. Now the tough part will be to decide what additional one we want to add to our family..... thank you
jackq
May 22, 2013
Wendy Spano was outstanding. From the moment I contacted the dealership via the internet, she followed up promptly and set an appointment for my wife and I to test drive multiple Audi's. Wendy then went to wrok to find the exact car we wanted with the options. From there our negotiations began and they were pleasant and we cam up with a price that works for us. Sales Manager David was also extremely helpful on the day we picked up the car as was the Finance Manager, Lin. And, Wendy spent 45 minutes in mt new car explaining all the technology and suggesting I come back at any time if I needed assistance. Trust me, no spaceship has more technology than the new audi A6!! So much fun! Overall an outstanding experience. If you are looking for an Audi, new or pre-driven, go to Orland and ask for Wendy Spano!!
juliannaOh
May 22, 2013
I would definitely recommend Manni. He was very considerate of my dad's situation and also extremely friendly! Not gonna lie, out of all the other car dealers I've been to, this dealership and Manni in particular was the best. Thank you again :)
kingdom3
Apr 11, 2013
I took my Audi to Audi of Orland Park to have the check engine light and low idle issue checked-out in December of 2012 and was told a broken check valve was the problem which I had repaired. Then the beginning of March not even three months later I started having the same problems. Again, I was told that multiple codes were found but was advised that the sparks plugs is likely the problem and recommended I change the spark plugs and have the fuel injectors serviced which would cost somewhere between $600-$700, but here's the catcher he goes on to say that he could guarantee that this would resolve the problems I was having with the car. Therefore, I declined to have the vehicle serviced and took it to another repair shop that service Audi's for a second opinion. Come to find out that they NEVER really repaired the vehicle properly and NEVER cleared the codes so the codes list just kept growing making it impossible to pin-point which codes were really causing the problems I was experiencing with the vehicle in order diagnosis and repair the vehicle properly. All along they were band-aiding the car doing meaningless repairs and charging me ridiculous prices to do so. This dealership is a scam and a rip-off and I'll never go there again or recommend you or anyone else go there.....Although I really enjoyed driving my Audi my experience with the dealership service dept. has made me decide to never buy another Audi again!
jchjs
Jun 17, 2012
When out of there way to help and make the deal happen the car was ready on time the big plus all was the same at pickup
4thaudi
May 8, 2012
My longtime salesman was no longer working their. They told he was no longer their. I was tag teamed my David and Cassandra. They did a nice job.
jmemling
May 7, 2012
I purchased a 2012 R8 5.2. It was my fifth car purchased from the International Autos organization, but the 1st from this location. It was probably the most enjoyable car purchase I have made. I live about 3 hours away so much of the purchase was conducted over the phone/email. Cassandra was excellent to work with. She delivered quick, easy, and fair pricing on both the new car and my trade-in (sight unseen). I am a relatively younger buyer of high-end cars (often wearing jeans) and I always appreciate not being stereotyped by sales reps. That would have been easy to do on such a high-end vehicle, but nothing of this nature occurred whatsoever. Finally, delivery was a piece of cake as well. We met about -way and finalized the transaction in a few simple minutes. I would highly recommend both Audi of Orland Park and Cassandra.
tebrown1
Mar 22, 2012
My wife and I bought a Certified 2011 Premium Plus Q5 yesterday, 03/21/12. We bought it from Audi Westmont, Westmont,Il. Their prices were good and the trade in value was good. And we did not need to negotiate because we had done our homework. Juan Andino was our sales person. He is very knowledgeable and very good to work with as were all the people we met at Audi Westmont. We started our search for a Q5 at Audi Orland Park. Our sales person there was Kacy Hale. Kacy is as knowledgeable about his product and inventory as any person I've ever met, and I have traded a lot of vehicles in my 48 years of driving. He is also a very nice, easy going, pleasant person to work with. We really wanted to do business with him. However, the manager/appraiser, Bob Mckinnon is the opposite of Kacy Hale. And that is really unfortunate for Kacy because his manager is killing deals for him with uncompetitve pricing and low ball appraisals for your trade in. We tried twice to buy with two different trades but the difference was so significant we could not. Maybe they are selling all the cars they want to at Audi Orland Park but they obviously could be selling a lot more. The poor rating we have given this dealer has everything to do with the manager and nothing to do with Kacy Hale. If you go to Audi Orland Park, I recommend you ask for Kacy. He will treat you with respect and all the product knowledge you will need.
richtmaa
Mar 11, 2012
Cassandra was absolutely outstanding in my new vehicle purchase. I lived 5 hours away and did the majority of the transacting via email and over the phone in which she was readily available and I could expect returned messages within the day. One of the reasons I chose to do my business with Audi Orland Park is because of the high level of customer service they offered me and the comfort of the transaction. I had 3 other dealers with interest in vehicles and they weren't as near as helpful as Cassandra and Audi Orland Park. Once I got there they had everything ready and all I had to do is sign the paperwork and I was on my way! Thank you everyone from Audi Orland Park in making this the easiest vehicle purchase I have ever had. You will be getting my recommendation for the future!
sgalow
Mar 11, 2012
I had a wonderful experience with Audi Orland Park. I lived 2.5 hours away, so a lot of the correspondence was over email/phone, so everything had to be right when I arrived. They took care of holding the car for me and taking care of everything prior to me arriving. I felt I got a very fair deal, and they were very quick to respond to any questions or concerns I had. When the day came to make the trip, I arrived, took care of business, and got exactly what I was hoping for and was back on the road in my new Q5. It was a wonderful experience, and Maya helped me the whole way. I'd definitely recommend them to family/friends, and will definitely be back when the time comes for a new Audi!
PCHRandy
Feb 15, 2012
Ms.Thibodeau did an outstanding job given the nature of this acqusition. She had to go above and beyond the routine acquisition process since the vehicle owner did not wish to visit the dealership. Through much effort, Ms. Thibodeau was able to provide the purchase papers to me for signature by the owner. The length of time for this entire transaction was inordinate as well. Ms. Thibodeau was in constant contact with me throughout this process without being intrusive. She was exteremely professional at all times. Ms. Thibodeau effectivley "flexed" her sales appraoch to the customer in this case which was key in this purchase. Without her ability to adjust to the customer, I would have purchased the vehicle elsewhere. She brings professionalism to the dealership with a sincere friendliness not often dispalyed by her peers.
michiana
Jan 19, 2012
Not having too many Audi dealers where I live, I had to look in a tri-state area. I did an Internet search after test driving a Q5 at my local dealer because, unfortunately, the Audi I was looking at was still owned by Audi USA and not the dealer. I knew I wanted a particular Q5... color, just the right amount of features, 2.0T, etc. I narrowed down my search and opted to drive to Tinley/Orland Park (a 6-hour round-trip) What a GREAT decision. Not only was the price the lowest I found in the three state area, the service was great. Since I went through the Internet, Cassandra was my saleswoman (she deals with Internet sales). Before signing off on the paperwork, I walked through with Cassandra as she discussed the Q5's features: from the "service mode" of the wipers to opening the gas tank. Talk about helpful.On the other side of the coin was Paul in finance. I had preplanned and arrived with a check in hand (after talking with Cassandra on the phone the day before she relayed to me "out the door price" that I mentioned earlier). Paul had asked what my APR was and from that he offered an even better rate. My preplanned rate was already pretty exceptional.I'll stop the accolades there - hopefully you get the gist. I had an exceptional experience with this dealer, and will recommend them to anyone I know in the southern Michigan, northern Indiana, or Chicagoland region. UPDATE: Even being a timezone away, after driving the car for a while, I had questions that come with experiencing the car that usually don't get asked on Day 1. I've called the folks at the dealership and my calls and emails get responded to quickly. Just another reason I give these guys and gals and thumbs up.
tdodge66
Oct 3, 2011
I didn't think that modern day dealerships ran like this. I know you hear the stories but this place reinforced that "salesman" mentality. I brought my Audi in for service having it towed there. I had to deal with Gerald as my service writer and it seemed like it was his first day. I had to repeat myself several times and several calls to straighten out my repairs. Gerald didn't know any automotive vocabulary. It was a fight just to get him to add an extra oil filter to my ticket. He kept on pricing an oil change. So my car wasn't fixed when I picked it up a week later. It was blowing straight oil and white smoke out of the exhaust. The car had the exact mileage that I dropped it off with TO THE MILE. I guess they have a short test drive loop. So I was told my Gerald the next day that they didn't accept my warranty and that if I didn't pick up my car that night he would be charging $50 a day storage fees. They defended the position that they had fixed my car and that the engine itself had this oil leak. What I had was a blown turbo oil seal and it was dumping raw oil into the exhaust! This was even a covered component! So I had another private shop of my friends repair my car for real. Never been so pissed in my life!! Gerald needs to go back to the Hallmark store in the mall and leave cars alone. This dealership also has several poor ratings and open conflicts on the Illinois better business bureau for repairs!
insagtjjs
Sep 19, 2011
Went in to look at the Q5. It took some time to find a salesperson, they were all in someones office in the back. Joe Monlton finally came out to help us, and was great at first. He took time and really explained the vehicle. When we told him what we were looking for, he told me they would need to locate one. We talked about price, and he told me these are HOT and they will go for at least sticker price, and that they do not budge from that. Wanting the car, we thought we would try and purchase one. With no call back from Joe, I called several times, Joe's response was either I am with a customer or, I got the dealer trade guy working on now, I will call you back. Several weeks have gone by and no return call, no car, so we stopped in at the BMW dealer down the street, they had what we were looking for, were knowledegable, that we switched from wanting the Audi to purchasing a BMW. Their Loss!
bluedog1
Sep 6, 2011
Purchased car 18 months ago from same salesman (Bill) and Manager Joe was the best. My wife was very comfortable with prior manager so we returned for my S5. We were sad to hear Joe was gone. Bill introduced us to Jim and he was a joker. Couldn't even answer basic questions... We told Bill of our dislike of Jim. He sent us to Continental Audi were we purchased my new S5...
Mirikate
Aug 1, 2010
Ater sitting around for at least an hour never getting an accurate answer to our quetions, we were ready to buy, but not from this dealer. The whole dealership seemed to have a sort of frat house mentality that was really unappealing. We took our business elsewher that day.
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