AutoNation Acura Gulf Freeway reviews

footballfanaticmomma

Feb 2, 2016

All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and you can tell they appreciate your business. From the test drive down to signing I was only there for 2 hours max, they did not waste my time and I appreciate that.

Yao

Jan 26, 2016

Nice services and experience. I am happy with this purchase

George

Jan 23, 2016

Completed sale on a 2016 Acura TLX over the weekend. I received a fair price for my trade in and the deal went through without much haggling. Ruben the Internet sales manager was very helpful with both the sale and getting us acquainted with our new purchase.

Balquicira

Jan 21, 2016

I called to see if they had a car that my son and I wanted to see if they had it available and Conner was very friendly over the phone and we set up an appointment and he had the car ready for us to test drive it and we we ended with a different car and Conner Okeefe made so easy for us and provides Outstanding Custer service!

D Gannaway

Jan 14, 2016

Very nice facility. Bought a new SUV. All of the personnel were informed, professional and pleasant to deal with.

GloriaN

Jan 7, 2016

It was a wonderful experience being able to walk and look at car/cars without the hassle. When I had questions or wanted to know something, I just asked and was shown and left alone to make a decision.

CR-TLX

Jan 2, 2016

Just finished the buy of a 2015 TLX. The whole crew at Acura Gulf Freeway were great. They know their product and allowed me time to make my decision. I'm expecting the post-buy experience to be the same, as this will be my go-to dealer for service. If you're going Acura in the Clear Lake area, these guys are the ones to visit.

Mr. King

Dec 31, 2015

Mr. Frederick Brown was by far the best sales person I have had the pleasure of doing business with in the last 20yrs. His top notch attention to detail and his overall compassion for me as a person made the sales process seem like a walk in the park. I would highly recommend him and Auto Nation Acura on Gulf Freeway to anyone that is seeking new or used car ownership.

Ms. Baxter

Dec 31, 2015

I was recently referred by my co-workers to Mr. Frederick Brown, at the Acura Auto-Nation Dealership on the Gulf Freeway. After a tough divorce, I have finally saved enough money to purchase a car in Jan. 2016! I was so excited, I called Mr. Brown and spoke with him by phone. Mr. Frederick Brown was very informative, personable, and sincere. He answered all my questions without making me feel stupid. I will definitely make my new car purchase with Mr. Brown at this dealership.

Ms creole girl

Dec 30, 2015

Loved my sales guy Fred B. Very professional and knowledgeable about the Acura line. Took the time to locate the model we wanted.

John tucker

Dec 10, 2015

Excellent sales man and finance person. They treated me well. Salesman did great job in setting up car gadgets. Love this car. Purchased it .

JZ

Nov 30, 2015

a good experience with great customer service , a well trained staff

Victor Lawson

Nov 22, 2015

These guys are true professionals, know thier products and treat you like family. We had a great experience last year when my wife brought her MDX and now for my daughter's used car. With this dealership you actually feel like they truly care about your satisfaction even years after purchase, Mr Frederick Brown and his team are all round awesome.

CZ, a new Acura fan

Nov 21, 2015

I have driven a Lexus for the past 10 years and wanted a change. After test drives and online research I chose the Acura RDX for it's safety features, looks, feel and price. The dealership in League City was clean and my salesperson was friendly and helpful. Although there is a closer dealership I chose to complete my shopping here.

Sasha Bolten

Nov 20, 2015

Finally, a dealership and a salesman who actually value their customers. I just happen to stop into AutoNation Acura after a day of being disgusted by the lack of honesty, courtesy, and professionalism at several dealerships. Mr. Frederick Brown, saved my day. He made purchasing a car a pleasant experience!

blessed1

Nov 19, 2015

Stopped by this dealership and had the pleasure of being helped by Fredrick Brown. Great knowledge on very pleasant.

Jose

Nov 19, 2015

Frederick Brown made the purchase very easy. No hassles or pressure. Great facilities.

Duc Nguyen

Nov 18, 2015

I would recommend Fredrick Brown to sell you a new car. He was very helpful and answered all the question I had for buying a new car. He walk me through all the process. He even kept his words about getting my car clean and detailed when my plates came in.

KellieMack

Nov 18, 2015

I have bought 2 Acura's and couldn't be happier!! Always great service and friendly faces! I love being treated like family! I highly recommend this dealership to ANYONE looking for amazing customer service and an awesome deal! Not to mention a 5 star vehicle!!

Betty Bollich

Oct 24, 2015

Everyone was very helpful.The deal worked real smooth without a lot of going back and forth.They gave me their best price when we started the deal.

Tonya Garrett

Oct 11, 2015

I had a Great buying experience with Roger Rodems and the Team at AutoNation Acura!!!

Ana V

Sep 18, 2015

Traded in our car for an RDX at this dealership. We were originally going to buy the most basic model because of our budget but Dwayne Curtis, our dealer, made it possible to get a higher level model! He was willing to negotiate the amount we were asking for our trade-in and the price of the RDX. He was extremely patient and helpful and has made sure to follow up with us after our purchase, too! We couldn't be happier with this dealership, highly recommended!

Tracy G

Sep 12, 2015

This was my 1st attempt at looking around for a vehicle and it was my last! I purchased a 2016 Acura RDX and love it! Everyone there was nice and made the experience pleasurable! I would recommend Autonations Acura to anyone interested in getting a vehicle.

Ken-Service Dept. fan!

Sep 9, 2015

My wife's 2015 Acura TLX had some electrical problems after being repaired by a body shop after an accident. She took here car into AutoNation Acura Gulf Freeway to ask them to correct the problem. She was helped by Mark Meadows in the Service Dept. Mark went out of his way to insure my wife they would find and correct the problem, and when the repairs took longer than expected he gave her a loaner car to drive. Mark updated her every step of the way in the process and kept her well-informed about everything that was going on with her vehicle. I work out of town, and I will always be appreciative of how Mark treated my wife in such a courteous and profesional manner. We will continue to purchase Acura vehicles, and will always use and recommend AutoNation Acura Gulf Freeway!!

Ria

Aug 18, 2015

Very professional service, Joe Quinones the sales rep was very knowledgeable, would recommend him to everyone who is in the market to buy a new car.

Andrew C

Aug 10, 2015

I just went in for an oil change. They were fast an professional. They inspected the car and informed of up coming maintenance work that will need to be done.

BEN GLISAN

Aug 4, 2015

Excellent experience in every aspect of obtaining this new RDX

Ron W

Aug 4, 2015

It took us several months to decide which vehicle would meet our needs. Roger Rodems never applied any pressure and answered all of questions. Extra steps were taken to make sure we received all the information to make an informed decision. Roger is pleasant to work with and knows customer service. We love our MDX and made a new friend in the process. Anyone in the market for a vehicle I will refer them to Roger.

Cynthia

Aug 3, 2015

Thanks League City for quality of service and more specifically, thanks Fredrick Brown! Knowledgeable and taught me something new about the Acura brand. Keep it up League City.

Melissa Arcache

Aug 3, 2015

My sales person Michael Rainwater did a great job at finding me the perfect vehicle at a great price! I couldn't be happier with the entire process!

Rking15

Aug 3, 2015

I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practically had me in and out of there all while remaining professional and informative. Best car buying experience yet!

Roger

Aug 3, 2015

Great buying experience from start to finish. Very straightforward experience without any surprises. We got a great price and a good deal on our trade in. We love our new MDX. Thanks, Joe!

Rking15

Aug 3, 2015

I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practically had me in and out of there all while remaining professional and informative. Best car buying experience yet!

Daniel Yeates

Jul 29, 2015

John Dienst was great to work with. The entire staff was friendly. Highly recommended!

Jana

Jul 17, 2015

With the impending arrival of my first grandchild, I wanted something newer & nicer than what I was driving. Heard good things about Acura, so I made the drive to AutoNation Acura on the recommendation of a family friend. Didn't have a salesperson in mind, but was pleasantly greeted by Roger Rodems. The entire process was awesome! The longest part of the process was me being indecisive on what color vehicle I wanted. Roger was patient with me and went over all the features with me. He quickly appraised my VW while I filled out the credit application, then after signing the paperwork he helped me program all the features. I love my Acura, love the dealership even though it's not the closet one to my home in Pearland, oh and Roger is nice too...LOL!

TGB Jr.

Jul 17, 2015

Really wasn't expecting the level of service and professionalism from Roger Rodems. He was well versed on the cars & the actual car buying process. He was fun to hang out with for a few hours and even dealt with my indecisiveness very well. It was literally the best car buying experience I've ever encountered.

Lucasnoblewright

Jul 16, 2015

Michael Rainwater has my business for life and I couldn't be happier with my Acura ILX.

Chris Buck

Jul 13, 2015

Just stopped by to look around might be looking for a new can in the near future, Talked with Fredrick Brown. What a nice guy, super ez to talk to and deal with. When the time is right for that new car i will for sure be going back to talk with him. Thanks Fredrick.

Bobby Ray

Jul 11, 2015

Upon my arrival at Autonation Acura Gulf freeway I was greeted by one of your sales staff a Mr. Fred Brown he made the experience of looking for a automobile a very pleasant one. He had a great personality and was very professional. I did buy a car on this visit, but when I make my decision to purchase I will be sure to let Mr. Brown assist me. Bobby R

Miss Dee

Jul 11, 2015

I purchased a car from you. I was met by the most delightful sales person Mr. Fredrick Brown made me feel at home. Being female and not sure about all the ins and outs of buying a car. Mr. Brown did make me feel at ease. I bought a car and is very pleased with it and the service. I was in and out in a jiffy. Mr. Brown did it all with a smile. I would recommend him to any of my friends who is interested in buying a car. Thanks again Mr. Brown.

#1acura

Jul 10, 2015

Great service from mr. Fredrick Brown. Nice knowledgeable and professional

Erick

Jul 10, 2015

Just had a test drive with one of the nicest car salesmen I've ever had the pleasure of meeting. The guy new a lot about the Acura I was testing and he went for the sale without being all salesperson pushy, like some car guys can me. Just wanted to take a minute and give kudos to the guy, Fred Brown is his name. Not sure if anybody will ever read this...If you are looking to buy from this dealer, I recommend talking to this man.

Simone

Jul 10, 2015

There are not many pleasant experiences while shopping for a car. However, I recommended a close friend to try Auto Nation Acura in League City. While shopping for their car, Mr. Fred Brown provided valuable assistance and advice to the buyer. Mr. Brown made the selection and transaction very simple to understand without question. In the near future I plan to purchase a vehicle. I will make sure to ask for Mr. Brown and continue to recommend the dealership to others for their future purchases.

Bill

Jun 30, 2015

Best car buying experience yet. Good deals and good customer service.

Kimberly Gerardo

Jun 16, 2015

I had the most excellent experience purchasing my new Acura. As soon as you want into the door the receptionist is so inviting and professional. My salesman Alvaniel Dormer was nice and professional and did not hesitate to show me every vehicle that I wanted. Financing was awesome as well and tried their best to give me a great deal. Overall my experience from 1-10 was a 20. In the future I will not go nowhere else to purchase my vehicle.

Cece

Jun 4, 2015

I bought a certified RDX from AutoNation - The service was excellent and the Salesman, Morris, was a pleasure to work with. We finally worked out a deal and I have a wonderful new ride, at a great price. Did I mention great customer service which is rare these days, even after the sale of the vehicle. Thanks Morris and Acura AutoNation - Keep up the good work!!! CeCe

tired of waiting

May 28, 2015

We got to the dealership at 10:30 a.m. and did not leave until 4:30 p.m. We had selected the car and "add ons" within an hour. The rest of the time was just waiting. In all that time, we were offered only a bottle of water and a health bar.. There had been a theft on the lot so everyone was "involved" with that; no one was completing purchasing process. The next day when they called us to come in and get "add ons" put on, we again had a long wait- no reason known. We have traded with this dealership every three years or so since 1988. We like the people and will continue to use them but this experience was not positive.

CustomerForLife

May 27, 2015

I know most people think of buying a car and the first thing that comes to mind is a guy that looks like Danny Devito wearing a plaid suit and ready to take as much money from you as possible. That is NOT what it is like at AutoNation Acura. I came in and wasn't sure what I wanted in a car but I was greeted by Dustin Daughenbaugh and found exactly what I wanted. He wasn't pushy or impatient and he actually listened to what I told him and found what I didn't know I wanted. Once we found the perfect car, he went to get the best price from Jeremy, the sales manager. It was easy and better than I thought it would be. Then I got to meet the finance manager Albert. He didn't just rush me out of his office so he get another customer but he explained all of the protections and warranties that will keep my car running and looking like new for a long time. I am going to recommend AutoNation Acura, Dustin, Jeremy and Albert to everyone that I think is looking for a car. They have definitely made a happy customer for life! Thank you all so much for the ease of business and the refreshing honesty that seems to be missing for some. You guys are amazing and I can't wait to come in for another Acura in the future.

Ms. A

May 20, 2015

I have a couple of friends who have purchased vehicles from Mr. Fredrick Brown of League City Acura who were very skeptical of "car searching / car buying". However, they walked away highly satisfied with the professionalism and diligence Mr. Brown exhibited during the process AND they love their cars!!! Mr. Brown was highly recommended by them and I plan to purchase my next vehicle from him!

Shawna

May 20, 2015

I want to commend Fredrick Brown on doing excellent service for my friend Tammy, he went above and beyond, and she left there with a great suv. I will be sure to use him for our new car and recommend him to others.

Texan Donna

May 19, 2015

I just bought an Acura MDX from AutoNation Gulf Freeway, and the experience was positive. It's never fun to do the negotiating and paperwork, but their staff was excellent. Their Certified Used Cars are priced very low. The NADA and Kelly Blue Book both agreed that the price AutoNation gave me was way below the cars worth. It made it hard for me to negotiate, because the price was already so low. I couldn't use any of the popular websites to argue the price down, because the price was already lower. My salesman, Joe Quinonez, was very helpful, and gave me a great lesson on all of the computer equipment on the dash - Nav, Audio, Bluetooth, Rear-view cameras, everything! I'll definitely go back here for my next vehicle.

Acura Lover

May 18, 2015

Great service from Dustin. I loved my TSX and wanted a newer one but they had stopped making them so Brad found me a gently used one. Dustin then made sure I had everything I wanted and needed with my "new" vehicle and was extremely helpful. I would buy another vehicle from Dustin in a heartbeat.

AcuraGirl

May 18, 2015

Customer Service is Excellent! Brad found the vehicle I wanted and Dustin helped me complete the buying process. I would highly recommend Dustin to help you purchase a new vehicle!

john

May 8, 2015

If you actually read reviews like I do before you shop places well than just let me tell you what. John D. is hands down the best of them all there at AutoNation Acura in League city he was very nice and just a good person. He is one of those guys that even when just talking on the phone makes you smile. he has very good manners and very polite young man. he said he was only 22 when I found that out I was blown away he acts like a responsible professional business man and I will send anybody I know that is looking for a car there to buy from him. the price was great, I tried to see if they where going to play games and give me a high price by researching the market before hand.... I WAS SHOCKED.. he came out with a very reasonable offer and we closed the deal right there, no games or nonsense. if you are in the market than go there and ask for john dienst.

powersalax

May 8, 2015

I loved it, John was the best salesman i have ever had. If you dont like your time being wasted than come to this dealership and ask for john diest he is wonderful. he will value your time and get the job done.

Yvonne Early

May 6, 2015

I have gotten so many compliments on my 2012 Acura TL that I must commend Mr. Fredrick Brown for even convincing me to purchase this vehicle. The size and the sporty look all in one is what facsinates me every day when i drive it. My daughter is even considering purchasing her next car from Auto Nation Acura. Im sure with Mr. Brown's assistant we will walk out very pleased with whatever purchase we make. He makes buying especially easy.

bbecky97

May 6, 2015

Had a great experience at this dealership with Dustin. He was honest, returned my calls and two months later still answers my calls. Excellent experience!

AuraFan

May 5, 2015

Fredrick Brown was super! very knowledgeable about the vehicle. showed interest in my needs and did not push the sales. My experience was very positive and I would recommend this dealership and Fredrick to my friends.

bbecky97

May 5, 2015

When researching cars I actually had been to another Acura dealership in November 2014. It was horrible!! I was so turned off by the experience I didn't start looking again until March 2015. I went and met with Dustin Daughenbaugh and instantly felt an honest person. He showed me numbers and research. Dustin also stayed late to accomodate my work schedule. I was sold on the dealership and Acura! The day I picked up my car it was raining so Dustin let me come back and get my car washed and showroom clean for free!

Leigh Meyers

May 5, 2015

Fredrick was a pleasure to deal with and was very helpful. I am not ready to purchase a car yet, however when i am ready to make that decision, i will certainly go back to AutoNation Acura.

Blessed 1

May 4, 2015

I spoke with Fredrick Brown (Sales Representive) regarding purchasing a new Acura and he was very informative. I'm up in the air as to which one best fits my style and he has really help me narrow my search. Thanks Fredrick Brown and I hope to be purchasing my new vehicle real soon.

Haley Kader

May 4, 2015

We look forward to doing business with Fredrick Brown in the near future. Very professional, knowledgeable, and is not pushy throughout the car buying process. He takes great care of his customers and always make sure they are getting the best deals. We will be referring all of our friends and family to Acura Gulf Freeway to speak with Fredrick in the from now on!

Robin Jolivet-White

May 4, 2015

Thanks to Fredrick Brown for assistance in answering all of my questions and following up with me!!! Mr. Brown listen to me and has made my car buying experience a peaceful one!!!

Raf92

Apr 28, 2015

I was pre-approved for a certain amount by my credit union. Talked to salesperson and we agreed on the price. Salesman was great, friendly, everything you could ask for. I informed him of my pre-approval and let him make copies of the certificate for them to fax all the information to my credit union. 3 weeks later no paperwork from my credit union in regards to my first payment. After calling around it turns out the dealership did not use my credit union, it was the last day of the month so instead they pulled my credit score with various other finance companies in order to get the sale through. Which in turn lowered my credit score by more than 50 points from all the companies pulling it to get it financed. Talked to the GM and he refused to help or even find out what or why that happened, instead just had a copy of the agreement and looked at me with a blank look and said "this is what you signed" and sat there with his arms crossed. Never bothered to ask his finance officer or salesman what happen. so now that i go back to my credit union to get it refinanced, my payments are higher due to my credit shooting down from Acura having it pulled so many times. really disappointing that my first vehicle purchase in over 12 years had to be like this.

Aaronrodgers

Apr 27, 2015

Dustin and Albert are awesome and professional. Dustin is the best salesman I have ever seen. No xxxxxxxxx talk. Just to the point and make it simple.

Jackie smith

Apr 7, 2015

I was turned away by a lot of dealerships because of my credit situation but, Automation Acura put me in a Great car with low miles that I could afford

YVONNE

Mar 31, 2015

After a strenuous day of work, locking my keys in the car, and my vacation trip being postponed, I was referred by a friend to visit Autonation Acura, Gulf freeway. Upon my arrival, I was greeted by Mr. Fredrick Brown and he assured me that my visit would be a pleasant one and upon my departure I would be driving out with a new car and very satified customer. Mr. Brown made my visit very comfortable and after informing him of what i wanted, he assured me there was no problem. After what was a stressful day actually turned into a very blessed and happy day for me. I am now the owner of a 2012 Acura. I would refer AutoNation Acura to anyone looking for a new or certified owned vehicle. Mr. Fredrick Brown will make your day very hassle free!

Cube

Mar 14, 2015

We bought a 2015 Acura MDX from Autonation recently and had a good experience through the entire process. John Dienst helped facilitate the process and got us to the financing department pretty easily. He helped advocate for what we wanted every step of the way. There was even a small issue with some minor scratches on the car we initially chose but Johnand the Autonation management easily replaced the car with another that met our needs. I guess my only complaints were the financing process being a bit slow and someone had written the words LOL on our paper work which seemed a bit unprofessional. All in all, when I buy an Acura again, I would go back to Autonation in League City. If anyone visit is the dealership I recommend getting assistance from John Dienst

Jim

Mar 11, 2015

Great dealer experience. Tremendous customer service and straight to the point buying experience. If you plan to visit the dealership, request Morris Tuck as your salesman. He is extremely knowledgeable, customer focused, and provides you all the information upfront to make the decision making process honest and easy.

Shawanda

Mar 10, 2015

The sale consultant that helped us was Dustin Daughenbaugh and Holly both had excellent service, I would recommend AutoNation Acura Gulf Freeway South in Texas and both of them to anyone who needs a new or pre-owned car. They both immediately sent me a Carfax and pictures of the car I was interested in. I found my black car M35X on a Saturday night at 6:45pm and brought the car Tuesday morning! They had excellent communication with me and quickly responded to all my needs Thank You again a Happy Customer!!

Huy

Mar 7, 2015

I bought a car late in the evening, returned it the next day to get another one due to my own problem not related to the car. They were very patient, understanding and made the change very quickly. Very friendly staffs. The quotes are reasonable. Highly recommended.

Warren

Mar 7, 2015

Very professional staff. Stress free purchase....the way it should be.

Ramesh Shah

Mar 3, 2015

Acura MDX 2015 with all bells and whistlesExcellent service,

Kari Sears

Feb 26, 2015

I must admit that after I corresponded with Jeremy via e-mail, I figured that I would get to the dealership and it'd be a waste of time... I figured the details would 'change.' Jeremy was a straight shooter and everything he said over e-mail was truthful and honest. That is MUCH appreciated. Once in the dealership Morris took excellent care of us, as well! And he has even followed up with me multiple times! I've never had such an easy and pleasant car buying experience!! They are wonderful!! :)

Mr. and Mrs. Hart

Feb 26, 2015

Our car salesman was Frederick Brown at AutoNation Acura gulf freeway in League City, Texas. He was an amazing car salesman that listened to what we wanted, he was not pushy, and he gave us good car options!! We will definitely be going back there and telling our friends to go there for their new or used cars!-Mr. and Mrs. Hart

Layce Pearson

Feb 24, 2015

We received Great Customer Service, they helped us in finding the most Suitable vehicel for us, and they experience was wonderful. We would recommend everyone to check them out.

Alpna Simmi Khanna

Feb 19, 2015

We were really very happy with the excellent customer services of everyone there specially our sales person Joe Quinonez and the finance person - Albert MerrellThey both were very helpful and catered to all our needs as per our expectationsThe tech features for its class are top of the line. Its spacious interior and responsive handling make for a wonderful ride."

KAlst

Feb 19, 2015

I went it for some recall service repairs. Bud was informative, friendly, and helpful in addressing the issues with my vehicle. Thankful to have met him, and plan to be back for additional services with Acura.

TroyG

Feb 14, 2015

Everyone was very friendly! Wasn't sure on what car to buy so I test drove a few cars. They were more than happy to let me take my time!

Keith B

Feb 4, 2015

Although I feel like the price I paid for my car was very fair, I had to negotiate much more than I felt was justified. I had to present other dealer offers to receive the lower price I eventually paid for the vehicle.

Nello

Feb 4, 2015

Imhad 24 hours to buy a car before transferring to Northern Texas from Clear Lake met Morris, test drove one car. Lexus RX300 and decoded immediately to buy. Negotiated price no problem bit paying cash/cashier sheik too forever to get paperwork done. Had to go back next day to do paperwork,and the. Account managers reluctantly did for me after waiting for original account manager 90 minutes. Great sales staff. Not so sure about financial/accounting. 24 hours after driving off the lot a check engine light came on I checked O Reilly Autoparts and they said maybe vacuum house loose or gas cap. Replaced gas cap,cut still on. I will see AutoNTion Accurate Valentine weekend so see if they can find why light it on I HIGHLY Recommend Morris Tuck, a Christian and 1st class salesman.

Nancy Goodnight

Feb 3, 2015

Very pleasant experience. Friendly and efficient. Test drive very comfortable. Great assistance with settings adjustments and explanation of my navigation and tech package.

S Warner

Feb 3, 2015

Share review Edit review 5.0 star rating 2/3/2015 We recently purchased a used 2014 Acura MDX from Morris Tuck at AutoNation Acura Gulf Freeway. We were very pleased with the customer service provided by both Morris and the financial guy (who was also super). Morris quickly assessed our needs, showed vehicle features, allowed us to do some test drives, and made several helpful (and non-pushy) follow up calls. He went above and beyond by picking us up at our home and bringing us to the dealer when we made the decision to purchase, as we'd already sold our second car, the one we were replacing with this purchase. Morris was especially good in illustrating the features of the vehicle, giving me a basic understanding of (some) of the things the auto can do. We bought the tech packaged vehicle, so it will take quite awhile before I can say I understand most of what the vehicle can do. And, we are quite satisfied with our choice of vehicle. Our MDX is a certified pre-owned, and it was in great condition. We love the space in the vehicle, the safety features of blind spot, collision, and cameras are great -- as we tend to keep our cars a long time, this is our first vehicle with those safety features and we're very impressed by what they add to the driving experience. We got a superb financing deal on the purchase -- beat our good credit union quote by a LOT...the actual purchase was painless and quick!We had some accessories added to the vehicle after purchase. When the accessories came in we returned the vehicle to the service department for installation. When I expressed some concern that the visit was taking longer than I'd anticipated, the manager put an additional person on the job and it was done within minutes. I appreciated that service "boost" greatly. The service staff was both personable and professional. They installation was done well.For us, purchasing a car is not that much fun. We agonize and procrastinate and in general don't enjoy the process. Morris and the crew at this dealership made our purchase very close to downright enjoyable!! Thanks all for a great job

Spraklinger

Feb 3, 2015

Auto nation Acura in the whole process Dustin was really very helpful.

M. Tijani

Jan 27, 2015

Bought my first car from Auto Nation Acura and it was a great experience. My salesperson D'Wayne Curtis was very nice and professional. Everything was explained very well and all my questions were answered. The service was great. I left there very pleased and with a good peace of mind.

Dave

Jan 26, 2015

I cant say enough about the positives associated with this car buying experience. This is the 12th car I have purchased in my life and by far the best experience I have had. I began with the quality of their on-line adds and ended as I pulled off the lot on my way to Chicago. I was so impressed with this dealership and trusted their staff so much that I made a commitment to purchase this car sight unseen. I flew all the way from Tokyo to pick up the vehicle and then proceeded to drive it from Houston to Chicago. When I arrived at the dealer the staff and vehicle were as advertised. I am so impressed with this experience that no matter where I live I will begin my next vehicle purchasing experience with AutoNation Acura in League City, Texas!

Neice Strawder

Jan 26, 2015

I spoke with Fredrick Brown at the Car Show in Houston this past weekend and really appreciated him taking time with me and providing me with great information. I'm looking forward to coming by your dealership and looking forward to purchasing my next vehicle. Thanks Mr. Brown

TishB

Jan 26, 2015

Dwayne Curtis and his team of professionals provided the best services I've ever experienced when buying a car. He greeted us with such professionalism and positive energy, listened to and was considerate of my needs/wants, was upfront and honest, and treated us like family not just a sales number. He walked us through the entire process and made sure we were very satisfied customers. I am definitely recommending this dealership to all my family and friends. AutoNation Acura will be my first choice for any and all future car purchases. Listen folks, if you want no hassles, gimmicks or sales pitches, please stop by to see Dwayne and his team. They will surely take care of you!!! Thanks Dwayne!!!

Robin White

Jan 23, 2015

Just recieved notice that Frederick Brown has joined your sales team!!! I look forward to doing with him!! Excellent customer service!!!

Nick C.

Dec 28, 2014

Overall, it was generally a good experience. Initially when we were thinking of leasing a car, I felt like they we were brought in with certain promises only to have them radically change once we arrived and started discussing the lease. NOT a good way to start a business relationship. However, once we decided to buy a used car, everything changed for the better. We got the car we wanted at a fair price and I have nothing but good things to say about our Salesman, Dwayne and our Finance professional, Aaron. Both were extremely helpful, went above and beyond and as a result of their attention to detail and our needs, we will come to them first when we need to buy a car again. I highly recommend buying a new or used vehicle here.

freddy

Dec 27, 2014

Me and wife got a 2015 mdxRespecful service and very nice sales man we are happy the we bought our new car there .

Rox

Dec 24, 2014

I had been in the market for a vehicle for quite sometime...I decided to stop over at the Acura dealership off of 45 between 518 and 96 and was immediately blown away by the professionalism, knowledge and great customer service given to me by Justin Mata. He made my buying experience a great one that I will never forget. I purchased a 2015 Acura RDX and got it at a great deal!! I plan on telling everyone about this dealership...awesome experience.

Michael R

Dec 22, 2014

Bought a new 2015 ILX from this dealership and I couldn't be happier! John and Brian (GM) helped me out! They both did everything they could to make sure I was as happy as possible when I left! Customer service is amazing, dealership is spotless and staff is friendly and make you feel comfortable while your there! When they delivered the car to me it was SPOTLESS and looked amazing! Still haven't had a single issue and I've driven it all the way from TX to NYC! I highly recommend any one and everyone looking at a new or even used car to check them out! I know you will leave happy!!Thanks Brian and John!!

Debbie Angel

Dec 20, 2014

I had a very good experience. I had not planned that day to buy a car, but ended up buying one, due to the helpfullness of Ronald Vail. He was very well informed about the product line and very helpful. He was easy to work with and I appreciate all his work. He helped me synch my Iphone on a return visit and helped show me all the technology in the car. Thanks for a good car buying experience.

Camille

Dec 19, 2014

I recently purchased a new Acura ILX from Autonation Acura. My salesman was Dustin, who was AMAZING! told him everything I wanted, what I didn't want, what was a deal breaker, etc and he did it all! Though I live roughly an hour away, I would definitely return to this dealership is I ever buy another Acura.

Eva Wright

Dec 16, 2014

So in love with my 2015 Acura RDX and the service we got from AutoNation Acura! Roger Rodems was great, honest, knowledgeable and very patient (I had a hard time picking a color :))! This was my first time buying a brand new car and was prepared for a "fight" but it was absolutely not necessary! Thank you all for making this the best experience ever!! <3

Micheal and Mary Butts

Dec 16, 2014

We arrived pretty early on a Saturday morning and met up with the General Manager, Brian Wilson. He got us set up with Morris, who went through a series of questions to find out exactly what we were looking for. We made it very clear what our price range was and Morris was very understanding of that. We test drove several vehicles that met our standars for what we were looking for and immediately fell in love with the pre-owned 2008 Expedition. The previous owners took amazing care of it and we do not regret our decision. Morris and Brian are awesome, and a special shout out to Aron our financer. Yall are thebombdotcom!

RCGuy

Dec 11, 2014

Stopped by to look at pre-owned MDX's listed on web site. Justin was very helpful and informative as we inspected and test-drove 2 cars. Had not planned on buying that day, but Justin and the team came up with a good deal and good price on our trade-in, so we cancelled the rest of our car-shopping plans for the day. Overall a good experience, none of the usual unnecessary dealership games.

Ellie T

Dec 5, 2014

Just purchased MDX SH-AWD from John Comyack. John met us outside as we were getting out of our car. He gave us all the attention through out the buying process and took great care of us. He was professional and yet friendly and was very attentive to our needs. Although we did not get the color that we liked but we compromised to the only color available and glad we did because we are now loving the graphite color.The buying process was quick and painless, AutoNation staff were friendly, knowledgeable and great to work with.We highly recommend AutoNation and look for John Comyack because he is the best!

Ellie Tesoro

Dec 3, 2014

Just purchased MDX SH-AWD from John Comyack. He took great care of us. He was professional yet friendly and very attentive to our needs. Although we didn't get the color that we like but we compromised to the only color that was available (glad we did that graphite color is just lovely). Our buying experience at AutoNation was extremely pleasant, these guys provide fantastic customer service, yet they are still laid back and fun.

KiranS

Nov 28, 2014

Great sales and after sales service by Roger Rodems and team (Hollie, Hallie, Jeremy Pratt, Albert Merrell, Service staff-John, etc.). Just leased an Acura TLX from them despite this dealership being over 60 miles away from my residence. A more proximate dealership did not want my business and Roger worked hard to earn it! I was treated with courtesy and professionalism all the way through; Roger located the car with my specs at the original dealership that did not care about my business, and personally drove there to fetch it! Kudos to management for having empowered employees in this manner. Roger and team deserve to be acknowledged.

hardt1

Nov 9, 2014

Very good dealership to deal with! Our salesman, Tripp, was knowledgeable and helpful. Will definitely refer friends to this dealership.

zedrio.speights

Nov 7, 2014

I will discribe this as a good deal gone bad. 1. I found the car I was looking for online. Was instantly contacted by the General Manager Brian.2. I was out of town so Holly the internet manager took a $250.00 payment over the phone after explaining to me that the payment was refundable if I decided not to purchase the car. 3. Went in and was treated very well. Worked with Dustin and even put $750.00 more with the $250.00 as a down payment just because.4. As soon as I mentioned changing my mind due to a potential transmission issue on the car the customer service stopped. Imagine that!!5. The new finance manager refunded the $750.00 but would not refund the $250.00. He said he will have to talk to Holly first and call me back later that day. Never received any call. But was hung up on by Dustin. I was lied to once again.6. The old finance manager was no longer working there so when I asked to speak to Holly or Brian neither of them have been available. Dustin explained right before he hung up that he does not handle these issues and will be calling the other customers who want to buy the car. Which I was fine with because it seemed to have a transmition issue. Nothing has been resolved. I think the $250.00 was a good price to pay because if its all about the sell God forbid what id had to deal with if I had to take my car in for service. Highly disappointed and would not recommend to am ememy.Decided to buy from Gillman Acura and they had it together. No back and forth, no lies, professional and knowledgeable.

satisfied customer

Nov 4, 2014

I had an appointment to drive a 2015 Acura MDX and when I got to the dealership, Morris Tuck met me outside as I was getting out of my car. That kind of attention was what I received right through the whole buying experience that day. I love my new car and look forward to a long relationship with AutoNation Acura.

Ariana C.

Oct 31, 2014

Our experience at Autonation Acura was wonderful. Our salesman, Dwayne Curtis Sr. was very helpful and courteous. If you want a great car buying experience go to this dealership and ask for Dwayne. He answered all of our questions and made our time there enjoyable. We will definitely recommend this dealership to our friends and family. We also want to thank Albert Merrell for helping us as well. He is a nice guy and was very patient with us. Love this dealership!

Shirley R

Oct 31, 2014

Oct 28,2014 went to get oil change 2004 RL Dustin Daughenbaugh sales consultant was so very friendly talk to me about the new features 2014TLX, I was given a brochure was not pushy, never ask if I was in the market to purchase a new car. Needless to say I was think about looking at BMW, make a long story short I purchased TLX. Thank you Dustin for everything.

GAIL

Oct 30, 2014

I purchased a 2015 TLX from Auto Nations, Dustin Daughenbaugh was the greatest. He took time to make sure all my questions were answered. He gave me a great overview of how the car works and offered to help me at anytime with questions. I didn't have to spend an entire day, I came in purchased the car and was out in great time. It is always great coming to Auto Nations, this is my second purchase and the atmosphere is great, the facility is clean. I will be telling all my friends about Dustin.

D Vallery

Oct 28, 2014

Great service with Dwayne Curtis, David Hayter and the Acura Team. They worked hard to get me the car I wanted. Excellent work!

Satisfied Customer!

Oct 27, 2014

Looking for the best dealership in the Houston area to purchase your next car? Look no further! AutoNation Acura is the best dealership in town! Hands down the best customer service and the buying process was hassle free! From sales to finance it was a quick process. Dustin Daughenbaugh knows what he's doing and will help in any way to get you into the car you want! He took his time and answered all of my questions. I will be sure to tell all my family and friends, AutoNation Acura makes you feel like family!

Acura Fans

Oct 26, 2014

We have had a second great experience buying an Acura from Gulf Freeway Acura and our Salesman Dustin was wonderful to work with, he made our buying experience so comfortable and no high pressure sales pitches. He was honest and seemed extremely concerned for us and our buying experience and he was very knowledgeable about the MDX we bought, and we love it. Thank you Dustin!

Miriam wooden

Oct 25, 2014

Dustin daughenbaugh was our salesman. He displayed great professionalism and super knowledge of Acura cars. Made the process less stressful.

superstock383

Oct 25, 2014

Greate experience, Dustin Daughenbaugh was great! Kept us entertained while waiting. Very knowledgeable of the mdx.

MyFirstAcura

Oct 20, 2014

Bought an RDX with help from Morris Tuck. Friendly and helpful customer service. Would highly recommend working with him.

Nelda

Oct 17, 2014

This is my second time dealing with a great general manager, Brian Wilson and a great sales person, Roger Rodems. I purchased an MDX before and now I'm purchasing the new TLX. Brian and Roger are friendly, knowledgeable, and concerned about having a satisfied customer. I highly recommend Auto Nation Acura on Gulf Freeway. The service department is also very good. I am extremely satisfied with their service!!

Andrea

Oct 15, 2014

I purchased a 2011 Nissan Maxima and I am very happy I choosed AutoNation to buy my new car. My saleperson MORRIS TUCK is the B-E-S-T! He was very patient with me and not pressuring me to hurry to make a decision. Morris made my buying experience easy and not stressful. I am very happy satified customer. So if you need or looking to buy a car please go see Morris Tuck. He is a great guy!

Amanda

Oct 14, 2014

My husband and I had found a vehicle (at this location) online that we wanted to see and Joe Quinonez helped us with this. He made our decision and experience a comfortable one and we are happy we did buy the car. We hope to do more business in the future with Joe and AutoNation Acura Gulf Freeway.

bluebenz714

Oct 14, 2014

If you want an awesome experience in a dealership, visit Gulf freeway AutoNation Acura. You will wish you went there for your first car, and go back for the next one while bringing your friends along. My visit to AutoNation began with a few questions I raised to Holly over the phone and her willingness to organize my visit, and arrange for someone to attend to my needs upon the visit. We met Dwayne at the door who escorted us to Hayley who in turn introduced us to Dwayne as our sales rep. The respect they upheld for each other during the visit was awesome. The transactions ran so smooth, that I did not notice how much time I spend with each one of them. Dwayne walked us through each step of the transaction with a lot of patience. He ensured we understood not only the transaction, but also the functionality of the vehicle. I have never had such a high end and extensive education on a car; I just fell in love with the car after Dwayne was done. He met us at the door and escorted us throughout the process until we were ready to leave. Thanks Dwayne, thanks Michael, and thank you Holly for setting up an awesome experience. I will recommend all of you to my friends and will see you on my next purchase.

T Brami

Oct 13, 2014

Morris tuck did a great job! He was knowledgable, responsive, courteous, and professional. Buying a used car from him was actually a pleasant experience!

Joan-happy new owner

Oct 8, 2014

After months of researching and testing mid-size SUV's to replace my ancient Toyota Highlander, we decided yesterday to visit AutoNation Acura on the Gulf Freeway and were greeted by Morris Tuck. Morris was very knowledgeable and so easy to talk to and put us at ease without pressuring us. The RDX fit our needs perfectly and before the evening was over, and with Morris' help, we packed up the old car so we could drive home in our new RDX. We would definitely recommend Morris and AutoNation Acura to friends and family.

R.Crav.

Oct 3, 2014

I would like to thank Accura Team for helping me to get the car I wanted, and specially I would like to thank my salesperson " Dustin D." for being patient, very honest and respectful. After an original incident with another salesperson, both the manager and Dustin stepped up to the plate. They offered a great deal on the RDX and were honest throughout the rest of the process. I am so glad we went back! Would definitely purchase again from this dealership.

amxandy

Sep 29, 2014

I had the best car buying experience here. My salesman ("Tripp") was very knowledgeable and helped me get a great deal and went out of his way to make sure I was an informed buyer. I WILL be buying from here again and I would recommend Acura and AutoNation to everyyone.

The Murphy Family

Sep 27, 2014

AutoNation Acura Gulf Freeway makes a superlative difference! We highly value the authentic professionalism extended to our family during a recent search for a previously owned vehicle. This amazing team went above and beyond their own interests to exceed our expectations. They demonstrate patience, respect, and most importantly - integrity. They keep their word to the nth degree. Special recognition and thanks is rightfully deserved to each exceptional AutoNation Acura team member: Mr. Jose Q., Supreme Sales Consultant, togha fir tu - a prince among men and genuine gentleman; Mr. Albert, Finance Consultant, a numbers wizard with compassion for the well-being of others; Mr. Craig, Team Manager, an acute listener, flexible and responsive team leader; Mr. Joe, a young sports enthusiast and up and coming Sales Consultant; and to Mr. Mario and Mr. Bud, Service Managers, for keeping your promises in a timely manner. Thank you!

Bob D

Sep 24, 2014

My wife and I have been dealing with this dealership for 25 years now. We can only say they are the best from a sales perspective and from a service perspective. You can't beat them Bob DeLucia

Goldfish Bowl 32

Sep 24, 2014

Recently purchased my first car without Dad there to help me. Roger Rodems and Michael Hayter got me in the exact car I wanted with all the options I wanted AND got me the best price possible. I never knew warranties like these existed!!!! Made my daddy proud AND I DON'T HAVE TO WORRY ABOUT CAR MAINTENANCE FOR THE NEXT SEVEN YEARS. Every Woman's Dream. Thanks Guys!!!

Cp

Sep 23, 2014

I've been taking my car for oil changes to this location ever since I bought it and I can't say enough good things about this place. First off I never wait forever when getting service done on my car. While in waiting area they have snacks and drinks for us to enjoy while our car is finished. The service reps are really nice and make everything flow smoothly and before they hand me the keys to my car the service manager Jose comes over and goes over checklist of what was done and what needs to be serviced in future. I highly recommend coming here because as a female (many can relate) I want to be out of service dealership as quickly as possible!

Trupti

Sep 19, 2014

The only reason they are not getting one star is that I did get a nice car for a good price. You would think that would be enough to get 5 stars however the customer service I have experienced has been very disappointing resulting in this rating. I purchased a used vehicle and inquired prior to making the deal that they did have a second key to the vehicle and an owners manual. I was assured by the sales agent, John, that they had everything and they kept it in the back with the keys. After agreeing to the price, signing the appropriate paperwork, I then waited over an hour and a half to get in to see the finance manger. There was only one person working in the finance department on a Saturday. We wrapped up at 9:30PM after having been there all day. And on the way out when it was time to get all the keys and manual, John then tells me that he checked and they do not have another key or an owners manual. I was complete frustrated but I had already been there since 4PM. He assured me he would get me both. Since then, I have called, emailed, text and still no key and manual. Everything in new cars is computerized these days. It is difficult to get acquainted using all the features if you don't know how to set them up. It has been 3 weeks and now I am not even getting responses to my calls or texts. It is very disappointing. People have a choice when they buy cars. I could have bought a used Lexus anywhere and after my experience at Acura, in the future I will only go to a dealer recommended by a friend or family member.

Mdx owner

Aug 27, 2014

After getting a lower price from another dealer I called the manager Jeremy Pratt. He informed me it was not a deal he could beat but beware of hidden fees. He was right and I walked out of that dealer on I10 and came back to purchase from Jeremy....sorry I didn't listen to you the first time

newRDXfan

Aug 26, 2014

Recently I purchased a 2015 Acura RDX. Two members of my immediate family had recently bought Acuras from this dealership, and recommended them to me. I had not previously looked at the Acura RDX and was not sure it was what I wanted. On my first visit to the dealership I was shown, given a demonstration and test drive of the vehicle I was interested in possibly purchasing. The RDX sold itself, no pressure to buy from sales team. After thinking about the vehicle for a couple of days, I returned to dealership and purchased my RDX. I am very happy with my new car, and recommend this dealership. My pervious vehicle was valued correctly and used as a trade in. There was no waiting for the white RDX w/ tech package, they had mine in stock and ready to drive home.

J. Samples

Aug 19, 2014

We were in a bit of a rush, did our research online. The online sales team was phenomenal. Great service. It got slow during the financial side of the transaction. We were really getting pushed to buy the extras, but after notifying them that we were really not interested the process moved on with no issues. Great, easy, stress free experience.

JWILL

Aug 18, 2014

Completely painless from start to finish. Professional, polite, knowledgeable

Olive Oil

Aug 18, 2014

Was referred to Derrick Moss from a woman I met at work who had dealt with him previously and highly recommended him because he is efficient, knowledgeable, professional, and didn't try to get over on her like many salesmen do to women. I was sick and tired of my Cadillac and thought I'd trust her on this and boy I'm so glad I did! At first, I really didn't think I would be able to afford an Acura with my credit, but he was so patient and thorough in explaining the prices and what I could afford to buy. Turned out that I was able to get a brand new 2014 Acura TL with my trade-in! While I waited, he made my feel comfortable and at ease with the whole process and even went out of his way to personally wash the car. He had me in and out in no time with my keys in hand:))A month later, I accidentally scraped the side of my car (yes I was UPSET needless to say) and all I had to do was give him a call about it. I brought my car in and he handled all the details with the repair with no problems at all. He even calls me to follow up and schedule my regular oil changes which is great because I'm terrible about remembering that kind of thing. Derrick gave me a true luxury car experience and I continue to look forward to his professionalism and efficiency!

S. Gaston

Aug 14, 2014

Awesome customer service, competitive pricing and an overall stress free experience! I highly recommend this dealership and especially salesman, Morris Tuck!

David Garza

Aug 5, 2014

I just purchased a 2010 acura , with a couple of small problems after returning to the dealer they were very prompt and professional. With no questions asked they had a FREE loaner car waiting when we arrived. The few problems were taken care of in a timely manner. The Generla Manager Brian Wilson was very curtosy and took time to help me and my wife. I would recommend this dealership to anyone looking for a new or used vehicle. - Garza Family

Jarrod

Aug 5, 2014

Great service with Dwayne Curtis, David Hayter and the Acura Team. I was in and out fast and enjoying my beautiful car in a timely manner. Excellent work!

Linda G.

Jul 16, 2014

Was looking at several different SUV's, decided to go with Acura RXD because of look of vehicle and get more for your buck and has good warranty. Buying experience was easy, personnel were very friendly and helpful.

DA BAYOU DIVA

Jul 14, 2014

Well I am an internet shopper for over 10 years now which includes the purchase of three vehicles. I contacted the dealership regarding a vehicle advertised on their site. I did receive a call asking about my inquiry and we agreed to have me fill out the credit app online and proceed from there. After completing the form I received a call saying they believed my husband and I would qualify for the purchase of the car...so come on down! Well living more than six hours away I asked for the deal in black and white and well that's kind of where I am... Three weeks of communicating and searching only to have called and emailed the sales person without a response! Thanks for nothing!

Melinda

Jun 25, 2014

Pleasant surprise I must say, I did not intend to buy an Acura when I pulled up into the lot. I had been shopping all morning and had been disappointed by Toyota and Lexus so when we were driving by the Acura lot we decided to pull in and see what they had to offer. I first drove a used car at their lot and based on my comments the sales person (Roger) suggested I give the TL a test drive to see what I thought. I was really surprised by how much I enjoyed it, he completely hit my wish list and gave me the car I had been looking for. I wanted to take a bit of time to consider it but the sales group was so willing to meet all my needs and really give me above and beyond what I could have imagined getting so I couldn't turn it down. I felt that by the time I walked away we had formed a geniune connections. Thanks to everyone there including the finance group (Mike) who was able to beat the financing I had already secured and for working the extra warrantee and security into a deal I couldn't pass up. Definitely cream of the crop in my opinion!!!!

LAReese

Jun 5, 2014

My spouse I experience with Autonation Acura League city was wonderful. First of all they treat you like family, not a number and the entire staff explains everything to you and thereafter they will assist you with whatever decision you make. They are extremely fair with prices, and you get copies of all paper work. The process was not rushed they take their time to get you the best deal, and again they explain everything to you thoroughly. We worked with Holly one of the mgrs, Michael the business mgr, and Dwayne the salesman. These three people are very informative and pleasant, I'm really glad that I gave them a chance, especially after our terrible terrible experience at John Eagle Aura on Katy Freeway. If you want excellent customer service, honesty, and integrity please visit Autonation Acura League. The only reason that I give them 3 stars on the quality of repair is because my brakes still feel funny while driving, but I'm sure if I inform them of this problem they will go the extra mile to take care of their customers because that's what they do. We purchased an Acura MDX and I'm loving it!

Bernard

May 31, 2014

Jeremy is always great to work with. He always cuts down on the hassle of buying a new car, offering a fair price up front and helping get the most for a trade-in. I have bought several cars from Jeremy and highly recommend the dealership!

FJV

May 27, 2014

Really friendly staff, not the usual used car pushy sales reps.

Gypsy Girl

May 22, 2014

The car buying experience I received from this dealership with Dustin and Jeremy was stellar. I have never had so much fun buying a car. I enjoyed the time I spent buying my new RDX. The finance process was a breeze as well and just as fun. Everyone I dealt with at AutoNation was very friendly and made sure all of my demands were met to make sure I left the dealership happy and in a new Acura.

Excited Owner

May 20, 2014

This is by far the best service that I received when purchasing our new Acura ILX. I am an owner of BMWs and would consider purchasing an Acura from Auto Nation. We received excellent service from the car salesman (Roger) as well as the finance department. I will recommend Auto Nation to all my friends who are interested in purchasing a new or used car. I look forward to conducting the services at Auto Nation and also looking forward to future purchase of Acura's from Auto Nation

Gypsy Girl

May 20, 2014

Dustin Daughenbaugh and the Sales Manager Jeremy, provided a stellar buying experience for myself and my son. I can't remember when I actually enjoyed spending so much time at a dealership buying a car. The financing process was painless and the finance manager was a pleasure to work with as well. I would highly recommend this dealership to anyone in the Houston area looking to purchase an Acura.

RafaelB

May 20, 2014

This is the greatest experience that I ever have during the leasing process. I leased an Acura MDX 2014 and the Acura team in this dealer especially Tearse Rosenboom did not take too long to find the best deal for me.

April

May 16, 2014

We came with one used vehicle in mind & we left very happy with the vehicle! Drove 5 hours to look at this and a vehicle at another dealership & hands down this was the best choice - vehicle in great shape, the salesman was great & team members very helpful - felt there were no secrets, explained everything & how it worked - the good and bad, just really felt comfortable buying from this dealership!

Margie

May 14, 2014

I love this place and I will buy my next car here... Tripp was awesome...

Leopoldo Bara

Feb 18, 2014

Dustin, at Autonation Acura Dealership (1125 Gulf Freeway South, League City, Tx 77573) was a tremendous help. He helped me feel comfortable in choosing my first official car. Friendly customer service and he helped work around issues to get the best possible deal. Head on over to the Acura dealership and speak with Dustin Daughenbaugh.

Camille Stoltenberg

Feb 8, 2014

This was the best buying experience I have ever experienced! I found a used vehicle that I wanted, but the price was out of reach. I talked to Roger and told him what I could do. He called me back and said he would accept that! I was shocked! We live in Angleton and drove over to Autonation Acura to meet Roger. He had the car pulled up waiting for us with the Carfax and maintenance papers available! He was totally professional and so easy to talk with. He never pressured us about anything. We decided we wanted to purchase it for sure because it was exactly as Roger had described! He made us feel as if we were buying a brand new luxury vehicle.......no different even though we were buying an older model vehicle with high mileage! I am looking forward to my next automobile purchase because I will definitely go back to Autonation Acura and deal with Roger! I plan on telling all of my friends as well to go there! Thank you everyone at Autonation Acura in League City!

Jim

Jan 29, 2014

Great experience! Bought a used Corolla for my daughter and was treated very well and got a fair deal. Process was as expected, could've been a little faster but understand that I was purchasing a car not a refrigerator. All around good car buying experience

Hanna

Dec 19, 2013

Purchased MDX from Jeremy Pratt. After doing much detailed research re the car it's features,availability, price etc we chose to go w Jeremy. Other dealerships were not as up front and honest. Trying to convince us to compromise on color, features in order to make a sale and get the car off their lot. Additionally they wanted to charge double the price for a few additional accessories. Jeremy was not pushy, he was up front no games and had the car we wanted. Would buy again from him . This truly was the simplest most relaxing car buying experience ever!

Tami

Dec 13, 2013

Although we went through USAA auto buying service and found several vehicles, once we went to see one of the cars we had picked out and this dealership, we were very happy with our sales person Jeremy and the quality service he gave. Financing went quick as well. I will definitely consider buying there again!

Jeff D.

Dec 10, 2013

I started looking for a 2014 MDX about 2 weeks ago. I contacted all the dealerships in Houston. Only Autonation and Gillman had the color I wanted. Gillman would not commit to a price, Autonation did. I went to see Jeremy Pratt and he made the deal happen in 15 minutes. This was the fastest and most relaxing car purchase for me. Thanks Jeremy.

T. Wilson

Dec 6, 2013

My husband and I stopped by Acura just to look around. I wanted something different than my Toyota Camry. We were looking at the Acura RDX when our Joe C. asked if we had been helped. He was very helpful. We test drove the car and I loved it. I had been looking at several different makes and models of cars. Before I knew it, the deal had been made. They gave me a decent value for my trade and a good deal on the RDX. I love my car. THANK YOU Joe C. Your awesome.

Mike Sabha

Dec 4, 2013

The GM randy is the Best problem solver, Sales staff are really the Best there is. Had a little disagreement with the Finance manager but the GM solved in less that 24hrs and I am after all Buying the 2010 Honda EX-l V6 w/Nav for a Good price. Thanks Randy for being a good General Manager with good Judgment and understanding.

Mike

Dec 3, 2013

Went on 12/3/2013 to buy a used Honda Accord ex, Sales staff are top, very helpful and very nice. I did have my own finance ready and we had to put some money down. I told them I will be back with the cash in the morning DO NOT run my credit and I am NOT interested in there own financing but still the finance Manager run my credit through the board without my knowledge. Very bad Finance Manger I can't believe that people are like that. Lost my business although we love the Car and the sale staf is the Best.

mikesabha

Dec 3, 2013

Went to buy a Honda Accord, the sales was great but the finance manager run my Credit although I told NOT TO. I mentioned to him 3 times I am not interested in his Financing and have my own. Now I have 3-5 inquiries on my credit report that i do not need. be aware of these tactics because they do not care.

LarryW.

Nov 29, 2013

We were in need of another car, found a good one at Autonation Acura at a price we could afford. Mr. Pratt was professional, not pushy, answered all our questions and generally made the process very easy. He, and the dealership were very professional and helpful. Thanks Mr. Pratt.

Teresa

Nov 25, 2013

When my husband took me to AutoNation Acura in League City, I had my mind set that I wanted an Audi Q5. However, when we went to the Audi dealership the salesman was not engaging. He appeared to either not be knowledgeable about the car or maybe he just didn't believe in his product. In stark contrast when we got to the Acura lot, we were greeted by Derrick Moss who gave us excellent service - Not only that 1st time but each time we visited. He was professional yet friendly. He was patient as he answered multiple questions and provided us with information and features about the RDX and MDX. He was helpful without being pushy. He has set the bar high with his great customer service. This first class service was instrumental in our decision to purchase the MDX. Thanks Derrick!!!

Jordan F

Oct 25, 2013

I purchased a used 2002 Acura from AutoNation a few months back. I began experiencing some issues with the car shortly after purchase. Their General Manager went over and above to ensure I was completely satisfied with his dealership. Despite my initial frustrations, we were able to come to a more than reasonable agreement. I will be returning to this dealership in the future for my buying and service needs. Thank you AutoNation Acura team.

David J

Oct 11, 2013

I was in town visiting family. Had been looking at 2014 MDX for awhile, AutoNation had exactly what I was looking for. Albert Merrell assisted me with my purchase. Albert is truly committed to giving the customer the very best purchasing experience possible. I am extremely satisfied with both the MDX and the entire staff at AutoNation. If you are in the Houston area and looking to buy an Acura, I highly recommend that you consider AutoNation Acura Gulf Freeway.

Kelly

Oct 11, 2013

After searching for the right car for my 16 year old daughter, who had very high standards, we decided on the Acura ILX and was the perfect fit for her. We tried for weeks to find the best deal at other Acura dealerships in the Houston area were not wanting to make a deal. That is when we were fortunate to contact AutoNation in League City and with the help of Roger Rodems, who was not only making us a deal, but went out of his way to give us every incentives and find us what we were looking for. It was almost to good to be true. We enjoyed everything about this dealership and would recommend it to any and everyone.

THA AUNG

Sep 28, 2013

I have experienced the BEST customer service that I never got it from any other dealership when I was trying to buy the car. I have been to other dealership to ask about which car I should buy or how I can finance. I did not have the help that I really want from the other but THIS dealer did. MR. Jeremy was really helpful and so was MR.Roberto very professional to their customers. I will absolutely go back to buy the car there in the future . I recommend it.Thank you:)

Happy GIRL

Sep 11, 2013

AWESOME and KUDOS to Mr. Derrick Moss on a JOB well done!!! :-)

J. Choate

Sep 11, 2013

I trade vehicles every three years and have had many dealership experiences. The team at AutoNation, and most especially Roger Rodems, were highly professional, knew their vehicles and overall created a hassle free environment. On top of that, the vehicle is an exceptional product.

Teacher

Sep 8, 2013

Customer service is very important to me, and I can't say enough wonderful things about Trip, the sales guy who helped me with a used vehicle that I found on their website. He was responsive, helpful, and went above and beyond before, during, and even after my purchase. The rest of the team was helpful, and overall, this was a great car-purchasing experience!

Kelli G.

Sep 5, 2013

Dropped by Autonation this morning on my way to work hoping they could check one of the tires on my TL that had continual low pressure. Didn't get the young man's name in the service dept but he was extremely helpful and professional. I didn't have an appointment, but he got me right in. They found a small leak, patched it up, and I was on my way. And they didn't charge me anything! I love this dealership, and I love my Acura!

Acura MDX

Aug 3, 2013

Shopped 3 dealers in town and stopped at Autonation Acura. Jeremy Pratt was great! He helped us pick out the right vehicle for us and did not give us the run around like out local dealer in Katy. Thanks again Jeremy we will see you soon for another one!

BerniceH

Jul 20, 2013

I found the Acura RDX I wanted on line. Price was agreed upon and I drove 219 miles to this company. The 2011 car was everything as seen on line. Tripp Vail was an amazing young man. I had a little trouble reaching my insurance company but he assured me all would be fine. Mr. Vail's experience was certainly appreciated that day especially since I drove so far to get my car. He was so patient when showing me the overview to the technology package on the car. He knew everything about this car. The finance department , the salesman (Tripp Vail), the people who got the car showroom ready were the best. If searching for a dealership that you walk away feeling you can trust, you should certainly check out Auto Nation Acura in League City, Texas. Great deal for me and I couldn't be happier with my car. I just wish they were closer to my home.

PaulaH

Jul 13, 2013

I knew I wanted the new Acura RLX from the moment I saw it at the car show. We did shop other cars, but having had an Acura for 7 years, I knew I wanted another. They gave us a great price on the car, no haggling. It was an easy process. Trip knows his cars.

Kelli G.

Jun 29, 2013

Saw a 2013 barely used TL Tech online and went to take a look. Took it out for a test drive with sales consultant Tripp, and immediately loved the car. Very easy and stress-free sales experience, and we feel like we got a very good deal price-wise. Tripp was very knowledgeable about the car; really knew his stuff. He was not pushy; just very easy going and there to serve us. Thanks Autonation!

Mike

May 31, 2013

Excellent car buying experience. Got a good deal without all the negotiating hassle. I highly recommend this dealership. Manny Rodriguez was on the ball.

A fitts

May 26, 2013

We went in to test drive and get a quote for an Acura RDX. Our salesman approached us with no hassle or pressure to purchase a vehicle. We test drove and loved the car! We negotiated with no hassle and agreed on a price that we were wanting to pay. Tripp our salesman was very knowledgable about all the features of the car. I would definitely refer family and friends to this dealership. It was extremely important to us to not feel pressured into buying a car or feel like Iam not getting a good deal. Iam glad we choose this dealership to do business with.

cwby

May 24, 2013

Without hesitation I feel able to recommend Auto Nation Acura, and my salesman "Tripp" Vail, with every confidence that you too will have a pleasant car shopping/buying experience.

Schlitz10

May 23, 2013

I could not have asked for a more pleasant car buying experience than the recent one at Auto Nation Acura. I was looking for inexpensive transportation for my step-daughter, and went to the dealership to see a Nissan Altima I had noticed in an on-line ad. Through my clothing had me looking anything but prosperous, and I was just looking for an inexpensive vehicle, everyone was friendly, and respectful.I was quite surprised with the extent of my salesman's, "Tripp Vail, knowledge of the Altima, and I felt well informed before deciding to purchase the vehicle. "Tripp" was very easy to work with throughout the entire process, and he has done an excellent job or follow-up to show his appreciation of my business, though the sale was a small one.My experiences with the sales, and finance managers were pleasant as well.Without hesitation I feel I can recommend Auto Nation Acura, and "Tripp Vail, with every confidence that you too will have a pleasant car shopping/buying experience.

Finny

May 13, 2013

Thank you. I am enjoying my EX. Smooth ride. I have to learn all the features. I expect to have for a long time.

Acura RDX

May 1, 2013

Great buying experience. Helpful friendly staff and competitive pricing.

texastodd

Apr 25, 2013

We just bought our new 2013 Acura MDX from Jeremy Pratt and it was a pleasure dealing with him. I dealt with all 4 dealers in town (and while I liked one other dealer) he was the most responsive and straight forward sales person I dealt with. In the end, although we had a little bit lower price from another dealer, I was more confident buying from him. I knew if there were any issues, he would make it right. He went the extra mile on the price, response, and installation of accessories. I have a coworker who also bought from him and said "it was the easiest car buying experience I have had". I can also say it was easy buying from him and Autonation Acura, i have no doubt we got a good deal and will continue to receive excellent customer service.

howards

Apr 23, 2013

albert Merrell My wife and I want to thank you for the experience at Aurca . she is very happy with the MDX even after Driving the BMW to your dealer ship. You handle it great . Thanks again

DjAirforce1

Apr 4, 2013

I brought a new Acura TL a little over a week ago and love the vehicle when I took it off the lot. The people are great, a very clean facility, also made everyone feel comfortable.

Hugh S

Mar 22, 2013

Found a 2011 Acura mdx online From Acura gulf freeway. They had a good description on the website. I flew down to purchase and the SUV was exactly as described. Because I had to wire the money it took over night to do. They helped me with accommodation and finding. Some entertainment and transportation for the evening. The next day the money wire was completed and I drove 2500 miles home and had excellent trip. I would and probably will buy from them again. Thanks guys.

Steven Sherbet

Feb 26, 2013

I am so thankful for Steven Sherbet and all the rest of the staff at Autonation Acura in Houston, Texas. I was blessed to get an 2010 Acura RDX and the process was so painless. I am so happy with my new blessing and I truly thank them so much. I have recommended my son and his family to go there and be blessed also.

Kimberly Johnson

Feb 21, 2013

I love my used vehicle it is one of my best purchased ever and the financing company as well. I was searching online for a used vehicle just fooling around and came across AutoNation Acura Gulf Freeway. I was looking for a particular vehicle Infiniti G35 at the time and the2006 Infiniti FX35 popped out at me ah this is my vehicle. So, I submitted my application online and Internet Sales Manager Jeremy Pratt responded and before you know it I was approved. I set-up an appointment then test drove it and within 60min I drove it home. My SUV rides and looks like a new vehicle inside out I love my new vehicle and I appreciate the courteous and patience that AutoNation Acura took to get me the best offer. The personnel are outstanding I would purchase from them again and recommend family and friends. Thank you

Brian H.

Feb 19, 2013

I had to wait them out to finally get my price, however, everything else was more than satisfactory! I would buy from them again and would tell other people to if asked.

jhcao

Jan 16, 2013

My visit to Service Department of Champion Acura League City was wonderful. I have had my cars serviced here all the time and every time the service was great and wonderful. They have website that you can order service in advance and set appointment time to fit your schedule. You never have to wait here. The place is clean, top-notch dealership with professional people. I bought 2 cars here (a 2010 MDX and a 2010 TSX). My preferred service advisor is Ms. Linh Ngo. She knows her cars and took really good care of her customers. I did not have to explain my problems with the cars. She knows what was going on. On several occasions I got brand-new 2013 loaner car to drive while waiting for my car to be serviced. Even though I work in Galleria area (45 minutes away) I've always tried to take my car here for service. The service really worths the long drive. Ask for Ms. Linh Ngo. She will take care of you and make you feel proud as an Acura owner. JC

perrylea

Jan 6, 2013

My spouse, daughter and I were extremely pleased with the professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sales approach were welcomed. We will do business again with dealership because of Albert. I must also compliment the entire staff including Ruben the Business Manager. He made the sales process easy. The service department were very helpful as well. All in all, a great purchasing experience. Wish more dealerships could emulate Champion Acura.

Ready to deal

Feb 15, 2012

I was considering three other brands in the same price range. I contacted the internet manager for appointment. I was shown the different models and I really liked the Acura TL. I told him this is what I want. The salesperson was good. No hassle, no approvals. We agreed on the price and they got the car ready while I was emptying the contents of mine. Probably the fastest purchase I have ever made. Within a matter of 60 minutes,I drove with a new car. The personnel has been very courteous and good.

JonesFamily4

Jul 28, 2011

When we decided to lease a new Acura TL we shopped multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of those that responded right away, Jeremy at Champion Acura was hands down the most honest, straight-talking salesperson we dealt with. While others struggled to explain the leases (with responses ranging from "they can be so complicated" to "the way Acura writes their offers is misleading" we weren't sure if we didn't understand things of if THEY didn't understand things!), Jeremy had no problem explaining things in simple terms and answering every question logically and efficiently. So we drove 250 miles to League City, Texas, even getting a one way car rental (which Jeremy helped us return when the rental agency wouldn't come pick us up!) and staying the night in a nice hotel to buy from Champion (that's how good the deal was - we could afford that and still saved a ton of money!) Honestly it almost felt too good and too easy to be true, but it wasn't - everything was fast, and no-nonsense. We got exactly what were were promised over the phone/email and were in and out in less than an hour with the exact car we wanted at a great price. It is the way EVERY car dealer should be (and we've bought ALOT of cars so we've dealt with ALOT of dealers). We I can talk my husband into a new MDX, we will head straight back to Jeremy for sure :)

RTXC

Dec 3, 2010

Deal negotiated over phone with Joe Q. Best price of all the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few additional accessories and all were installed quickly by the service department.

pkrachak

May 14, 2010

We bought new Acura TL in Jan. We have no problems and are completely satisfied with the service they provided to get us the new car. But that day when we were at the dealer that night someone hit our old car and we haven't noticed untill we were home that day. Its so worse that the rear bumper had broken. When we called them to complain regarding this they mentioned they have no surveillance cameras outside to track who hit our car. Ofcourse we have got a new good car but also got problems with old one now! Just beware of where you are parking your car!!