Balise Nissan of Warwick reviews

slovejoyv

Jul 26, 2016

After getting played during my last car purchase several years back, I was focused on making sure I didn't fall for any sales tricks when scoping out a lease on a Nissan Rogue. Heleno, at Balise Nissan, was the third car salesman I talked to when looking for a used car purchase --> which evolved into a lease search. Heleno was professional, knowledgeable, and most importantly-a straight shooter. At no time did I feel like I was being pressured, tricked, or lied to. After getting a reasonably competitive quote from him, I shopped around to other dealerships [where I encountered a wide variety of salesman-Many with the stereo-typical/slimy approach]. As Heleno had been so forthright and patient/ accommodating with us through the early part of the process-I promised him I would revisit him if given a more competitive quote-Before signing final papers. I am glad I made good on my word with this-as he was able to match that quote, plus throw in a couple of maintenance perks. At the end, I am happy that he and his dealership got my business, rather than a few of the less savory people I dealt with. So Far, I am happy with the deal I got into, and would highly recommend both Balise Nissan and Heleno Miranda as a salesman.

tinkerbellt421

Jul 26, 2016

So, I unexpectedly found myself in a situation where I needed to find a car. Not that I was in a rush, because I could manage getting by for a short time, but I still needed to eventually find a car. I spent about three weeks searching literally every car dealership across Rhode Island. By the weekend of my third straight week I was emotionally drained. Having fallen in love with a Rogue during my used car searches, I thought I would never be able to get one and felt heartbroken that it may never happen for me. I ended up seeing some used Rogue's available when I searched online on Balise Nissan of Warwick's website. So, I went to take a look. I had dealt with to this point, probably every type of salesperson at my searches through all dealerships, from unsavory, to rude, to cruel, to just downright ignorant, so I showed up somewhat defensive having had so many bad experiences to this point. However, from the second we walked in the parking lot, we were greeted by a salesperson (I'm sorry I forgot your name) and he was a delight for the short time we got to speak with him as he had an appointment that showed up at the same time so he had to go. He was friendly and listened to what I was looking for, he had a great smile and a wonderful personality which immediately put my nerves at ease. When he left, we were given another salesman, Bruce Reis. Honestly, I never met someone that was so made for this type of profession! He was sweet, nice and caring. He patiently listened to my frustration, my wants, my needs, my bitter experiences, all with a smile and a kind demeanor. He put my fears at rest and was so patient with me. I can only imagine how I was at the time having been so frustrated by this time through the last few weeks! He understand my love for the Rogue and literally did everything he could to help me get my dreams to come true. Between Bruce and Mike Sepe, they helped me make my wish come true! Somehow I went from possibly getting a used Rogue, to getting into a brand new 2016 Rogue lease, and I am beyond thrilled. I spent about two days with them from my initial stop on a Sunday, and then returning the next day on Monday after work. They had the patience of angels to deal with my emotional roller coaster ride! If you guys ever see this review, thank you Bruce and Mike! Like I said that first day, I hope you make me a Nissan owner for life, and you have! I recommend you both to everyone I know and will continue to do so. Keep up the good work Bruce, like I told you, you have the BEST personality and demeanor for that job! I see lots of great things for you there at Nissan! See you all soon.

Bruce Nixon

Jun 24, 2016

I sent this e-mail to service at Balise Nissan in Warwick, RI. I felt that I would like to share it to other potential customers.Joseph,I want to thank you for the individualized attention I experienced, and professionalism, with the service I received yesterday and today. I was made to feel that the customer was cared for. In my last two new automobile purchases, one at Tarbox (Hyundai) and the other at Tasca (Ford), I felt I was just a number. Its a nice feeling that after the sale, the customer is cared for at Balise.. Thank you and Amanda, to a nice welcome for me to the Balise family. Bruce Nixon

Bruce Nixon

Jun 2, 2016

Buying a car can be an intimidating experience for many people. I went through a car buying program and the three dealers selected by them tried to sell me a vehicle that was not what I wanted for the price I was willing to pay. I then went to Balise Nissan, not a part of the program, and they not only got me the vehicle I wanted, with the options I wanted, at the price I wanted and the financing I wanted, with absolutely NO pressure to buy. I did have a trade-in and they gave me a fair price. Working with Mike Canavan , sales consultant, who my wife thought was great, and Brandon Potter sales manager, the dealing process was efficient and intimidating. To top off the experience, the closing with the financial manger, Desiree, was an enlightening experience. Her computer system with Nissan, was down, and she manually was able to execute the process professionally and efficiently under the circumstances. I certainly recommend buying Balise, and from Mike Canavan.

Jah1966

May 9, 2016

I've bought my last two nissans from this dealership. I like NO PRESSURE sales and even though it was two different sales people, I felt no pressure whatsoever both times. I go back to have my service done as well. Their service dept is accomodating and thorough. Look, we all hate car buying experiences, it's not fun laying down a bunch of money. In my mind, Nissan is worth the cost and this dealership makes buying as painless as possible.

Ash

Apr 18, 2016

My husband and I went here to look at cars in the hopes of getting something newer and more reliable for our family but instead left insulted and discouraged with the whole dealer experience. We were approved for a new car but with the way we were treated we decided to not be pushed into anything we were not comfortable with and we are so glad we did. We are now extremely happy with our brand new 2016 Altima from anchor nissan, it was a whole other experience we never thought was was possible.

LOUISA S CASWELL

Mar 21, 2016

I went to Balise hoping to trade in my Rogue for a smaller vehicle. I dealt with Kip and he listened to what I had to say about what I wanted and was able to give that to me. It was a pleasure to work with Kip

RL

Mar 21, 2016

As a repeat customer of the Balise dealerships I stopped in the other day to buy a new car. I warned the salesman that I didn't play the game that dealership play and that I knew what my trade was worth and I knew what car I wanted and how much it was and I also let him know I had a credit score of 820.The salesman gave me the numbers of the my trade and it was inline of what I expected but the sales price of the new car was sticker price. I told him that I would never pay sticker and then showed him that I could get the very same car at different dealership for $4500 less and I told him they would have to meet or beat that price for me to buy from them.The salesman after informing his manager of what I said came back and asked me if I was a veteran and I said yes. After a few minutes he came back saying he had great news. Reviewing his print out they knock off $4000 of the purchase price. As I continued to read he asked if we had a deal but then I noticed they reduced my trade by $2000 in a typical bait and switch tactic. At that point I asked him if he recalled what I said when I first walked in. Then I told him we were done and they lost not only this sale but any future sales from me or my family.My advise is to stay away from this dealership, oh and I did buy a new car from another dealership and I got exactly what I wanted.

Thierry Yangambi

Mar 17, 2016

I came to Balise Nissan because I needed a new car asap! Kip did a great job in providing me with options based on what I was looking for. He made the whole experience comfortable for my mother and I. He did a great job answering any questions and concerns I had and left me more than satisfied with my purchase.

celldaddy

Mar 16, 2016

i took my 2013 nissan altima here on 3/16/16.i was very impressed with the whole experience.i needed warranty work and they told about my bad brakes and a hole in the exhaust.the quote to get it fixed was very fair and they gave me a loaner car.i took it here because i had a great experience when i had major work on my Toyota and went to balise toyota.its nice to know both dealerships are very professional.thanksbob spencer

Drawman623

Mar 11, 2016

Scott Rezendes was my salesman; Michael Sepe Jr. was the sales manager on duty. These professionals helped me apply every manufacturer incentive while ensuring I was offered the most for my trade (09 Maxima). The negotiation was transparent. My contract represented exactly the prices we agreed upon...no hidden fees or unpleasant surprises. I couldn't have been happier with my experience at Balise Sales. I have been a long time customer of Balise Service so in truth I have found my overall Balise experience to be as good as it gets. I highly recommend them for integrity, service and ease of the purchase process.GC

Stephanie88

Mar 11, 2016

Kip the salesman is the best ..I would recommend anyone to him I bought my first car I love my new car . Everyone at Nissan is really friendly .

stephen

Mar 10, 2016

Hello, After visiting the Auto Show, I emailed a few dealerships for lease prices on the Nissan Rogue I had seen there. India was assisting me via email and I forwarded pricing from another dealer. Realizing that the competing dealer was clearly leaving out many fees to appear lower she got her manager Brandon Potter involved. I had no intentions of dealing with sales tactics and simply asked Brandon for his best price including all fees and taxes. His initial quote was the lowest and exactly what my payment is.I went to the dealership and Brandon introduced me to salesperson Ben Rowan. I had trouble deciding on the exact vehicle and model and drove many cars and sat in one what seemed like 100 times. Ben couldn't have been more patient. He was so professional and knowledgeable and explained all of the options available with each vehicle. It took me over a week to come to a decision. Ben and Brandon offered any and all assistance to help with my decision while never pressuring me at all. They acted more like friends who cared for me and not sales people looking to make a sale and I am most grateful to both of them!In the end I purchased the exact Nissan Rogue that I had seen at the Auto Show. I was able to take my time and make an informed decision while getting exceptional service and the best price. I couldn't imagine purchasing anywhere else. I highly recommend visiting Balise and speaking to Ben Rowan. He is a fine young man and with exceptional support from manager Brandon Potter you will get a winning team and a great experience. I did and I couldn't be more appreciative!!!!

maxima13

Mar 4, 2016

I had the pleasure of working with Donny recently in purchasing my 2nd vehicle from Balise Nissan. He is a genuine person and gained my trust quickly. He kept me informed and took care of me throughout the process! I would recommend him to anyone looking to shop at Balise Nissan!

maxima13

Mar 4, 2016

I had the pleasure of working with Donny recently in purchasing my 2nd vehicle from Balise Nissan. He is a genuine person and gained my trust quickly. He kept me informed and took care of me throughout the process! I would recommend him to anyone looking to shop at Balise Nissan!

StephJo

Feb 29, 2016

I had a wonderful experience at Balise Nissan on Rt. 1 in Warwick. Kip was my salesman and he was excellent. A very kind and interesting man whose main focus was to get me and my family into a safe, reliable, and affordable car. I was also assisted by the sales manager Mike. Both gentlemen went above and beyond in accommodating my familys needs. Even in the downtime of waiting for financing Kip kept me engaged and interested, and Mike constantly checked in on me. Kip was efficient and knowledgeable about the vehicles, policies, and warranties. When it was time to sign, Mike very thoroughly went through all of the paperwork and made sure I knew what I was signing and why, and that I was clear on everything. He was so kind and made me feel comfortable and confident in my decision. Balise Nissan is a team that makes sure your car buying process is quick, convenient, and enjoyable. I would highly recommend them to all my family and friends.

abc123

Feb 27, 2016

From experience with other dealerships, buying/leasing a new car was something I was dreading. At Balise Nissan, however, the experience was so straight forward and refreshing. The whole process could not have been easier, less stressful, or more relaxed. Donny was so attentive, understanding, and will work to get you exactly what you want I would highly recommend this dealership and sales professional to any other person in the market for a new or used vehicle.

Simsimahh4

Feb 21, 2016

This week car shopping was on the to do list and I already knew a Rouge was what I wanted. My sister, boyfriend and I went to Balise (as my sister had good luck with the service department when she used to live near by and get her now 11 year old Nissan serviced) as we were getting my niece and nephew out of the car we were met by Donny Chakoian on his way into the dealership. Donny was helpful in explaining all the options and finding the right car for me. He did a great job making sure the car and deal was right for us. He is very charismatic and easy to talk to. We went back Friday morning to finalize the papers and pick up the car he was ready for my dad and I as we entered, Desire(I believe that's her name) was on point with all the package and paperwork and made it a painless presses too. I have been enjoying my car the last two days and can't wait for all the fun to come with it. I would definitely go here again & recommend it!

Grammy's SUV

Feb 11, 2016

I just purchased a used Nissan from Balise. It was the smoothie st car buying experience I have ever had. The salesman Donny Chakoian was very, very helpful. Donny made everything smooth. I would highly recommend this to anyone looking for a new or used car. I would definitely go back for another car.

2016Max

Feb 1, 2016

Just leased a new Maxima and things could not have gone better. I let Donny know what I wanted and what I was interested in and he showed me everything I asked. No pressure, no upsell, no tricks, no attempt to get me to look at something else. A vastly different experience then I have had with other dealers. Everything was handled promptly and professionally. 5 stars!

Rebecca

Jan 31, 2016

We have had some pretty terrible experiences buying cars in the past. So, needless to say, we were prepared for a battle. Thank goodness our salesman, Donny, knew how to take down our defenses. He made the experience much more pleasant. We will definitely visit him again when it's time to purchase another vehicle!

Wayne S

Jan 28, 2016

My wife and I are very happy with Balise Warwick. We have purchased 2 cars from them within the past 8 years. We keep going back because of the EXCELLANT CUSTOMER SERVICE and FRIENDLY STAFF. This recent experience we had was excellent! The first person i spoke to (I believe her name was Crystal) was extremely patient. I called numerous times and asked her so many questions. She had even called to follow up the next day to see if i had any more questions and to confirm my appointment for the evening. I feel she should be recognized for her INCREDIBLE customer service! Our sales consultant was Don Chakoian. He was Awesome! I felt we bought this car EFFORTLESSLY! I say that because he was knowledgeable, confident, and friendly. We were able to make our decision to buy with COMFORT and EASE . I did not feel like i was buying a car that my wife and I were unsure of or had any doubts about. He was extremely professional. I encourage anyone who is looking to buy a Nissan to speak with Don Chakoian!

123456

Jan 27, 2016

Mark Samson at Balise Nissan made shopping and buying very pleasant. Mark's performance was in the classic "The Customer is King" philosophy. Want to buy a new or used car?...Just ask for Mark Samson and you'll get the service you need.

The Godfather

Jan 20, 2016

Let me provide readers with a realistic review of what you can expect when you visit Belise Nissan of West Warwick since I had an experience that I would love to share with anyone trying to narrow down where they should go buy their next vehicle. I called in a test drive for Martin Luther King Jr. day and took out an Altima with sales consultant Michael Canavan. Things went well, the car was solid feeling and at a fair price, there were some scratches all around the vehicle but they appeared to potentially be scratches that could be easily buffed out if the car were detailed up, so I asked them if they could clean up the outside to see if the many scratches could be removed. Michael Canavan obliged and said they could possible have it cleaned up by the nighttime (it was about 2pm at the current time) but I told him we were traveling from 30-45 min away so we would only be able to come back the next day (Tuesday) after 4pm. I said I would call to verify the car was still available and cleaned up. The car was for my father-in-law who was with me at the time so he took a day off of work on Tuesday to be able to go back up to see the car. Tuesday morning came and I called Michael Canavan back and left a message asking if the car was ready and I also asked 3 other follow up questions about things like if we close the deal today, would I need to bring my own plates or would I get a temporary one I am from out of state so I was not sure how the process worked in R.I. Five hours went by with no reply from Canavan, so I reached out to Sales Manager Brandon Potter (who I also met on the first day) and asked him the same info I left for Canavan on his voicemail. Three more hours passed and no reply from other and now it is 7pm on that Tuesday and there is only two hours left for dealer hours so I am out of luck today. Frustrated, I reached out then to General Manager Chandran Venkitachalam and he promptly replied within an hour, to my shock and amazement, he did not try to contact Canavan or Potter to find out what my concerns were and email me the answers I sought, he assumed my questions would be answered if I came into the dealership and told me to just come in and they would answer the questions then. I emailed him back saying my questions were the type that needed to be answered BEFORE I travel 45 min to go there so I can have with me all the proper documentation or plates I would need to complete the cash deal. Chandran then replied with a bunch of info about questions I did not ask and still, after 6 emails that day and 4 phone calls, I still had no answers to my questions and a total wasted day taken out of work for my father-in-law (who the car was for). To even assume that the dealership was very busy that day is a total joke too since I was in there on MLK day and as I sat in Michael Canavans cubicle for 3o minutes waiting for paperwork, I watched Sales Consultant Heleno Miranda browse online his desk computer for sectional sofas that he apparently must have been searching to buy, I guarantee his computer history on 1-18-16 about 1-2pm will show searches to furniture websites and if Im not mistaken, he opted to go with the Earth tone color L-shaped sectional with removable pillows since that is the one I saw him marking down info about and calling on his cell about (the point of that comment is to show that there were bodies available who could have called me back in the event that Canavan or Potter were busy or absent that day since I had expressed Id be back today to close the deal if the car was cleaned up. I have documentation in emails too of most of my claims so if anyone wants to contest the legitimacy of my claims I am ready to justify them, I even have cell video of Heleno Miranda shopping for 30 minutes. Overall the customer service cant get anymore laid back nor can they make you feel any less important than my experience at Belise Nissan of West Warwick on 1-18-16 and 1-19-16. Its 11am on the following morning an still no call back or email with answers to my follow up questions from Chandran, Potter or Canavan. Have a great day!

aeburch3

Jan 18, 2016

Everyone at Balise Nissan made our car shopping experience easy, convenient and an overall pleasant experience. I had been leasing a Toyota and decided not to keep it at the end of my contract. I had been searching for Nissan Rouges online and found one at Balise for a great price. Jill at the front desk was very helpful in reaching out and providing information about the car I was interested in. Donny Chakoian, our salesperson, was wonderful. He took care of our every question and concern and exceeded our expectations. The ladies in the financing and insurance departments were also great and took very good care of us. My husband and I very much felt as if we were in great hands, every car shopping experience should be like ours!

Dennis Simbron

Jan 12, 2016

Donny was great, made the new car experience painless. All of my questions were answered and he treated me as if I was a long time friend. Definitely buying my next car from Donny.

HL2015

Dec 31, 2015

I had an excellent experience working with Donny Chakoian. He was very patient and professional in working with me to find a vehicle that would meet my needs on a very tight budget. I would definitely recommend him to others as well as the dealership as a whole. Thank you Donnie and Balise Nissan of Warwick! I love my Sentra!

matp36

Dec 30, 2015

Very helpful here and a very smooth experience. I previously had a Toyota and my lease was up while also being partial to the Nissan look and style more than Toyota, so I went into Balise Nissan of warwick and had a great experience and great customer service with my salesman Mark Sampson. He was timely and answered all my questions professionally and courteously without hassle or felt I was being pressured. Will definitely be going back again and would highly recommend Mark and the Team at Balise Nissan of Warwick. Thanks guys.

RussV

Dec 30, 2015

When purchasing my vehicle I was told that I could not transfer plates from MI. because I had an address in CT. WRONG! While attempting to get CT plates I was told I had to get a CT license to register in CT. WRONG! Temp plates expired. Asked dealer to re issue temp tags so I can drive my car. They said they can't do that. I explained that I had to cancel all holiday plans and rent a vehicle while waiting for plates. They made no offer of a loaner vehicle or any solution to my problem. They do not return calls or show any degree of caring that this has cost me 3 vacation days from work and the cost of a rental and the cost of an un-needed CT plates and license. Obtained a CT license as a MI resident to satisfy dealership. My car has been parked in my driveway for 5 days now and I'm still paying for a rental. Last word I got was I should have plates within 10 days. OUCH! And all this crap does not include the fact that the car has crapped out on me 3 times in 3 weeks. (2013 vehicle with warrenty) Mike Sepe called and told me "Let me see what my Sales Team can do" Well that was 10 days ago and I haven't heard back from him.

jb2015

Dec 28, 2015

I had a very pleasant experience at Balise Nissan! The sales personal were all very pleasant and welcoming. The gentlemen that helped me lease my new car was was exceptional, I never felt as though I was being pushed and pressured into something I couldn't handle. All of my questions were answered quickly and efficiently! I would absolutely recommend doing business and will be telling everyone about what great experience I had here!

NewCustomer

Dec 21, 2015

I purchased a new car from Balise. I wasn't sure what I wanted. Donny took the time to go over all my options. There was no pressure, and everyone was easy to work with. Great car buying experience. I would recommend Donny and this dealership to others.

Patty No

Dec 21, 2015

Donnie Chakoian Jr. was the best car dealer that we have dealt with! He didnt pressure me or my husband. He was very friendly, helpful and knowledgeable. He gave us many options for what we were looking for within our budget. Thank you again.

sabbycannoli

Dec 19, 2015

walked into the dealer just to see what i could get for my murano and maybe get a newer car for the wife. Right away i was approach my a very friendly salesman Donny Chakoian. We set down went over the numbers road tested a 2013 Altima got a big bow (oops) when the wife seen it wow she loved it so much.....Thank you Donny.

game70681

Dec 15, 2015

Had a good experience with Balise over the weekend. Bruce came outside quickly, very friendly and easy to deal with! The whole process was great!

Priusitis

Dec 15, 2015

They advertise a sale price for a Nissan Leaf. Under the price they say that there is $5000 discount. Nowhere does it state that the $5000 is already included in the sale price. The price is listed separately from the discount. When questioning about the deal, I got a answer saying "There is no way" that you could get a price like that. Move on to the next dealer.

Happy Customer

Dec 4, 2015

From start to finish, buying this car was a pleasure. Terrific customer service, friendly, professional, and honest. My salesman, Donny Chakoian, greeted with a smile when I walked in on a recent rainy night. The sales manager, financial person, and insurance personnel also exceeded my expectations. I will not hesitate to work with them again.

Steph1128

Dec 3, 2015

This is my second vehicle I have bought from Balise Nissan, Kip being my salesman in both sales. He understood what I was looking for and helped to make the process easy. I will definitely return to see him when it's time to buy my next vehicle!

Joanne 27

Dec 2, 2015

Everyone at Balise was great, especially my salesperson Kip, who was knowledgeable, pleasant, answered all my questions and was very patient. He made sure I was fully aware of all the bells and whistles that my new car had.

cynthia1216

Dec 1, 2015

I would like to take a moment to recognize Balise Nissan of Warwick for an amazing car buying experience. Everyone I dealt with was friendly, knowledgeable and professional. My sales guy, Kip Clemetson, really went above and beyond to meet my needs and made sure I understood all aspects of the transaction. He even took the time help me set up all of the features on my new Nissan Rogue. This level of customer service really does make the difference!

Mike5150

Dec 1, 2015

The people at Balise were great and made us feel very welcome. Kip was a great salesman and took the time and patience as I went through my decisions to lease a Nissan Rogue. The whole process went smoothly.

Mohammad Mudassar Khan

Nov 29, 2015

I just leased a maxima from Balise Nissan. The experience here was great, they were efficient and worked to accommodate my schedule and needs (especially since I had a cosigner from Cali). Donny (Donald Chakoian) went above and beyond to help me with the purchase. I did some shopping around before going here and noticed the difference right away. Donny really knew what he was selling, which made me comfortable right away. The best part was that he was able to get me a better deal than what I was previously offered.Thanks for making the usual tedious car buying experience easy. I highly recommend paying them a visit if youre looking for a car.

Thank You, Great Experience

Nov 27, 2015

Donny Chakoian, Marke Menzis, and Mike Seepe teamed up to make my purchase experience excellent. There is no doubt that I will return for additional purchases. Thank you very much.

Happy Customer

Nov 21, 2015

I Leased A Beautiful 2016 Rouge SL from Balise, Thanks to Donny Chakoian it was Quick and stress free. I Feel he helped me get the best possible deal and went threw all the options between a lease or buying out right. made it simple and clear with no pressure. I would him as your salesman if your looking.

Happy Girl

Nov 21, 2015

I had a great experience with Balise Nissan Warwick from the moment I walked in. The customer service is outstanding. I had the pleasure to get Ben Rowan as my sales specialist and he did his job very well. He did not sugar coat anything extra to me. I told him exactly what I was looking for and he worked very closely with me to make it happen. I also feel everyone at Balise works as a family and are very helpful towards each other. I drove off exactly what I came here for. My experience was so delightful and simple thanks to Ben!!

PatLap

Nov 19, 2015

My husband Tom and I had a great experience at Balise Nissan in Warwick! Thanks to Donny Chakoian and Kip Clemetson for the awesome service. You can really tell they love what they do! On our first visit to Balise, We were greeted, all of our questions answered and made to feel comfortable about the purchase of a vehicle there. On day 2, Both gentlemen (along with other staff) stayed late to see us through the process. They truly acted as a team. I highly recommend this dealership. Pat Lapierre

SKY888

Nov 13, 2015

I had a 2012 Nissan Leaf that I leased for 39 months and will be expiring March 2016.So I was looking for a 2015 Sentra s, so I'll have a lower down payment. I inquired at my original dealer (anchor Nissan) and they gave me a good quote, but unfortunately I had to wait a couple of days before their Sentra arrives at their dealership.While I was waiting, I went ahead and go to village Nissan. I told them upfront what anchor Nissan quoted me, and if they can go lower. They let me wait for an hour and keep offering me a higher quote several times during my wait. So I left. I was upfront to them, they should have been upfront that they can't go lower than the quote I gave them instead of giving me all these sales tactics. That evening, I went to Balise Nissan, and did the same thing. Mike Sepe the sales manager greeted me, and immediately referred to me to one of the sales consultants Bruce Reis.In less than 20mins, they gave me their best quote which is lower than the quote anchor Nissan gave me. I signed the paperwork and left with my 2015 Nissan Sentra!Both Mike Sepe and Bruce Reis are very professional, posses excellent customer service, and direct to the point. No BS!!!It was a quick and pain free transaction! I wish all dealers are like Balise Nissan and its employees!I will surely go back to them before my Nissan Sentra lease expires and get another Nissan!Thank you!

erikarn

Nov 12, 2015

When going into my 12th car dealership in 10 days I was nothing short of stressed. Donny made my experience very easy!! He found exactly what I wanted, I test drove it, and it was mine within 2 hours. The price was within range, and there was no pressure to move forward. I highly recommend Donny and will be buying my next car from him.

lmc423

Nov 7, 2015

We just bought a used car from Balise Nissan. Our sales associate Donny was excellent to work with and his attention to detail went above and beyond. We would highly recommend him to our family and friends!

jvrusso91

Nov 3, 2015

Went in with nothing too specific in mind, Donny was great in coming up with multiple options both for leasing and buying in a relatively short amount of time. After test driving a few different cars we found the one that fit me best and was within my price range. Took care of my previous leased car as well with little hassle.

Federico Guevara

Oct 28, 2015

My sales associate Donny made the experience amazing working so hard to get me the best deal and car which meets my need, definitively I will recommend doing business with this gentleman!

chall22

Oct 27, 2015

Purchased a used 2009 Nissan Maxima from Donny Chakoian. I like shopping around when looked for a new vehicle but for the obvious reasons I always end up back at Balise. Donny worked hard for me taking into consideration my budget and my credit situation. I know what my first and final stop will be next time I'm in the market for a car. Great people.

Meg

Oct 25, 2015

My sale associate, Donny, made my experience excellent. He was able to provide me with the available finance which meet my needs. I am happy to refer Donny and Belise to everyone.

v2016a

Oct 21, 2015

Purchased a 2016 maxima and had best buying experience ever.Ben Rowan and Mark Menzies went above and beyond to get me the best deal and the most money for my trade.I shopped two other dealers and Balise was by far the Best Deal.

Laura125

Oct 19, 2015

Donny was very helpful and honest. This was probably the easiest purchase I made in a long time. He was very knowledgable and professional. I walked out of there with a new car and a friend. I will buy all my cars from Donny in the future. Thank you

saragene

Oct 15, 2015

My husband and I purchased a used Jeep Wrangler. Denny made the experience easy; he was professional, polite, and went above and beyond our expectations. Definitely would refer them to my family and friends. Thank you!!

kevvex

Oct 14, 2015

I was interested in leasing a car but was concerned about all the fees, costs, sales pressure and insurance. A family member recommended to speak with Donny C at Balise Nissan. Donny was great. He worked within my budget and did not pressure me to purchase anything. There were no hidden fees and all my questions were clearly answered. He also explained that I didn't need additional gap insurance for leasing a Nissan at Balise. I felt comfortable purchasing a new lease and now I am enjoying my new Sentra. This is my family's second purchase from Donny in the last few months. Definitely recommend. Thank you.

jpreble62

Oct 13, 2015

Got a great deal on a beautiful car. Donny made the process easy to understand, quick and painless. I would definitely send more people his way to help them out with the car buying process. Really didn't want to have to purchase a vehicle, but I couldn't have found a better car anywhere else.

Dawn G.

Oct 7, 2015

My husband and I recently purchased a 2010 Nissan Murano.Ben, our sales specialist, was very knowledgeable, friendly and professional.We were made to feel very comfortable and never encountered any haggling or pressure with regards to our purchase.The only downfall I have is that we were there a very long time but, it was a busy day.We feel that Ben and Mike(manager), really made the effort to meet our personal needs and requirements.We left there feeling we got a great deal and had no second thoughts.Thankyou for a great experience and I am sure we will be back in the future.

Jeanine8376

Sep 30, 2015

We purchased a car on Sunday from Donny C. We came back in on Monday at 5 to pick it up. The car was sitting there detailed and ready to go. The staff was friendly and helpful. The whole process took about an hour, unlike other dealers where it is an all day event. I will go back to Balise and work with Donny on my next car.

Melrapp

Sep 28, 2015

I worked with Bruce Reis and I couldn't have been happier. He was so patient with us as we looked at multiple cars and wanted to test drive a few. He didn't show us any car out of our price range and never pressured us into something we didn't want. He spent time with us even when he was there longer than his scheduled time. Bruce stayed with us during all the signing of the papers and even called the next day to see how we liked it. I really couldn't say anything bad about my experience there. Everyone was friendly and knowledgable. Even the financial manager was amazing! I would recommend anyone to go there and would like to buy another car there one day.

valerier33

Sep 28, 2015

My husband and I purchased a 2009 Nissan Rogue this weekend and had a great experience. Our salesman, Donny, went above and beyond to help us out. He was very honest and did not try to bait and switch us. I would recommend this dealership and Donny to any of my friends and family :)

EDSR11

Sep 24, 2015

I went to balise looking for a used car, the salesman Donny was very friendly, the process of purchasewas made easy. Didn't feel any pressure, Donny made everything stress free. I would definitely recommend this dealership specialty the sales man Donny. Eddy-Cranston.

Domenic1006

Sep 18, 2015

The whole process of the purchase was made easy and stress free. Didn't feel any pressure in making the purchase. Donny was helpful and friendly, ensuring everything was perfect before the car left the lot.

Ccrouge

Sep 17, 2015

Contacted an old friend of mine to help me purchase a safer car. Didn't feel any pressure or rushed to make a decision and the whole team helped me instal my sons car seat into my new car. Everyone was super helpful

Pdelsanto

Sep 16, 2015

The salesmen were all very helpful and directed me throughout the entire process. I would definately reccommend the dealship and the guys who helped me out!

Joyce424

Sep 15, 2015

Balise has the most professional staff I have worked with - they were extremely accomadating and pleasant - my salesman Kip was a perfect gentleman and extremely professionalJoyce

miphly

Sep 5, 2015

Staff professional, knowledgeable, kind and courteous. Very positive car buying experience. Best car (Rogue) for best price. Highly recommend working with Balise Nissan of Warwick.

JCW/RCW August 2015

Sep 1, 2015

OUR STORY:SCENARIO 1:Open car door. Set foot on pavement. Be accosted by the strong-arming, "I'm Gonna Sell You This Car Today" classic caricature of your-worst-nightmare-of-a-car-salesman (new or used), circa the sixties. The only thing missing was the shiny suit.We explained that we were careful, deliberate buyers who took requisite time to research every aspect of our purchase until we were confident and wholly satisfied with our decision. Turns out the gentleman needed a hearing aid, for his push persisted. Still, we took a test drive and as we returned he confidently told us to park the vehicle in the SOLD section of the lot.STRIKE ONE!We returned to perusing the lot and then asked the salesman if he could get us a rough trade-in estimate for our 2009 vehicle (which, incidentally, we had purchased new and most satisfactorily from this very place). He quickly retorted that that would be a waste of his time until we had committed to some type of a deal. Still, he consulted with his manager, who arrived at the same assessment of our request.STRIKE TWO!!As we were leaving the salesman promised us that wherever we went, whatever deal we were offered, we must return to him because he could guarantee to sell us the exact same car for $100less. We assured him that we would not be engaging in a game of TIT for TAT, Auto Version.STRIKE THREE!!!OUT we went, not wanting to "waste" any more of their time and never to return.SCENARIO 2:Open car door. Set foot on Balise pavement. Experience an entirely different world. We wandered the lot, and after a respectable, short period of time, Bruce Reis approached us. We told him of our style of buying, and he respected that from the outset. We felt comfortable with his genuine, sincere, confident approach to us and our buying preferences.SCORE ONE POINT!We enjoyed test-driving two vehicles and told Bruce we would likely be returning with further questions. During the following week, we received one wholly appropriate phone call from Mr. Reis offering any assistance we might need. In lieu of over-the-top pressure, Bruce conveyed a patience that assured us that our business truly mattered and he was willing to earn it.SCORE 2 POINTS!!On our second visit we asked Bruce if we could be provided a trade-in estimate for our 2009 car. Her said "sure" and in short time his manager Brandon Potter inspected our car and provided an acceptable figure.SCORE 3 POINTS!!!About a week later, we returned with a second car which we were also considering as a trade-in. Predictably, Bruce and Brandon quickly and expertly assessed it but this time gave us a number that made us wince. Sensing our disappointment, Brandon sought us out to explain his marketing constraints. As it turned out, we decided not to part with our precious convertible, so our disappointment was short-lived.SCORE 4 POINTS!!!!More time elapsed, more dealerships visited, and Bruce called periodically to "check in." It was always a pleasure to hear from him and he always answered every question and honored our every request. We thanked him for his patience and told him where we were in our buying process.The next time we returned to Balise we explained to Bruce that we had decided to purchase eitherhis Nissan Murano SL or a competing luxury vehicle, both having scored top equal numbers on our Pros/Cons rubric. Damn! We loved them both and were having difficulty making a decision. Still no pressure from Bruce, but his later call to inform us that August 15 would be a big incentive date accelerated our decision.SCORE 5 POINTS!!!!!GAME OVER!BUT...Two very different games....Two distinctly different approaches...AND THE WINNERS ARE:The affable, dedicated, responsible sales and finance teams of Balise Nissan (with special kudos to Bruce Reis, Brandon Potter, Desiree Merola, Ed McIntosh, and Pam DiSalvo), who from the start treated us respectfully, graciously, patiently, competently, and acknowledged that our time and theirs were equally important.AND...We clients who left the dealership with a car that we really love (this is the 3rd Murano SL we have owned) for a price that we found fair via an experience we found immensely enjoyable.And we are already spreading the word...JCW/RCW August 2015

Pat

Aug 29, 2015

I went to Balise looking to buy a new car. The salesman Mike Canavan was very friendly, helpful and informative. He made purchasing my new car very easy. Thank you for your help Mike. Pat--Johnston, RI

mitch

Aug 28, 2015

I just got in an accident and was looking for a used car. Donny Chakoian Jr.was very helpful and friendly,finding me a car in my budget. He was very professional and made me feel at ease and went out of his way and was very knowledgeable...Donny was outstanding..I will return for my next car. Donny had a great personality.

Fatma Abdelwahab

Aug 27, 2015

two years ago I went to a Nissan dealer near me, I was shocked to how bad the service was. the sales person actually left to another costumer without a reason. He made me feel discriminated against. I got very upset and left the place, but as I was getting in to my car the manager came after me and asked me to come back in. He was a real gentleman and very much fixed the damaged of the unprofessional sales person. Now, two years later, I went back to the new and improved Nissan dealership and this time my husband and I were welcomed from the minute we stepped in to the time we were assigned to that young man who introduced himself as Donny Chakoian Jr. originally, I went to check out a deal and wasn't sure if I'll actually buy. I thought, I'll just go and see what is going on. Donny with his charm and sweet personality made our trip worth while. He wasn't only a charming young man, but a very professional salesman as well. He listened to us and answered the many questions my husband and i had to ask with patience, an open mind and a big smile. Before we know it, we were already working on a deal to buy my new 2015 Nissan. For the first time, I come across a salesman who is genuine and honest like Donny. He helped make this experience much better than my first and without a doubt I was a much happier customer. Because of Donny, I'll refer my friends to Nissan and specifically to him.Thank you Mr. Chakoian for all of your appreciated help.

MamanSafi

Aug 24, 2015

My wife needed a car and believed could not afford to buy one. The one she was using for work was no longer usable. Kip helped us to buy a brand new car in our affordability range. We traded the old car and walked away with a brand new car the next day. Kip is a very nice gentleman.

Rayray89

Aug 21, 2015

I worked with Ben Rowan on my deal and he was extremely helpful. He did not pressure me like more salespeople in the business but really took the time to make me feel comfortable and get me the best possible price. In the end I would recommend seeing him but I am so happy with that he showed me and the price. Great deal!

dsanta014

Aug 20, 2015

My mother had gotten a new rouge a year ago through Kip and suggested I go down to Balise to see him about possibly getting a new car. Kip was friendly and very helpful with any questions I had and the made the whole process easy and fun and I am in love with my new 2008 Honda Accord coupe.

chrislo

Aug 11, 2015

We live in Somersworth of NH its two and half away from RI nissan dealer and bought nissan armada from Kip, Kip was the sales person who handling all the questions we need and at moment we deal with him, he so friendly and we are so satisfied because we never have this kinda great experience of buying car before, Mr,Kip is one good investment for Balise Nissan RI, will do buy again in the future with him, thank you Mr. Kip.

J. Dekevich

Aug 11, 2015

I purchase a 2015 Altima on March 8, 2015. Kip Clemetson was the sale's person. I found him quiteknowledgeable, courteous and very accommodating. I do recommend him to anyone.

Craig

Aug 8, 2015

I just recently traded in my 2000 Maxima for a new 2015 Altima 3.5 SL. Kip helped me out by answering all my questions both in person and over email/phone. His response time was outstanding and his willingness to spend the time with me "paid off" for him at the end of the day. Overall, the experience at Balise Nissan was exceptional and I would recommend this establishment to friends and family. I would also recommend you ask for Kip upon arrival!

Iasha7

Aug 8, 2015

Kip Clementson, has one of the most pleasant and outgoing personality. I told him my price range and he took off from there. He made sure I got what I wanted and could afford the car.

wendy beth

Aug 4, 2015

Kip is an asset to Balise Nissan. Had all the answers to all my questions and I even dropped by a few times for some extra help. Knows the intricacies of the Rogue and would definitely use him again if I needed a new car.

BWMcGair03

Aug 3, 2015

I recently bought a Nissan Versa and I couldn't have been more happier with the service and customer care. Mark and Donny were true pros and now I have a car that I'm proud to own.

Mohamed A

Aug 1, 2015

I just bought a Nissan Altima from BALISE. It was really an easy and wonderful experience. I always dread going shopping for a car. the idea of being harassed by sale agents just not a good experience.the agent Kip at BALISE was very helpful and very knowledgeable. I could not thank him enough. it made my trip easy and painless.

Anthony's Rouge

Jul 31, 2015

I just leased my second Rouge from Kip, always a great experience dealing with him as our sales person, Kip is very knowledgeable and always go the extra mile for you getting best possible price, I can't say enough about him, very dedicated to the customer he treats you like family. I highly recommend for your next vehicle. Anthony

Kimmy C

Jul 31, 2015

First time at this Nissan dealership, and was met immediately at the front door by salesman Donny Chakoian. Finally delt with a salesman that had a personality and was funny . He treated me and my German Shepherd dog Zeva with kindness and respect and found me a car(Rogue)that's great for both of us. Donny also located the exact Rogue I wanted and actually went to pick it up himself in North Smithfield and brought it back to Warwick. He is an asset to Balise Nissan and I would definitely purchase another vehicle at this dealership.

SamanthaRobG.

Jul 30, 2015

Kip made buying a car simple. My husband and I are so amazed on how well he helped us get a deal. We love our new Rogue and thanks to Kip we didn't have to settle and were able to get the vehicle we wanted. Kip is an asset to Balise. He knows how to work with customers and doesn't give up until he gets the deal for his clients. We definitely will do business again?? with Balise Nissan.

Steph M

Jul 30, 2015

This is the second car I purchased from Mike at Balise! I was recently in a car accident that left my 2014 Rogue totaled. Once my insurance company decided it was a total lost I needed to get into a new car quick. Mike was able to find me the exact car I wanted (I am pretty particular) for the price that I wanted in less than a day so that I could get in on a Nissan incentive that was expiring. Both of the car buying experiences I have had with Mike have been stress free! I no longer dread when I am in the market for a new car because Mike makes the process quick and easy! I cannot say enough good things about him and would send all my family and friends to him!

kmacc

Jul 29, 2015

I've had the same car for ten years and finally it was time for a new one. Car shopping is stressful but Donny made it so easy to find the car that fit my style and budget. He's extremely friendly and knowledgeable! I would definitely recommend going to see Donnh at Balise Nissan!

Matt W

Jul 28, 2015

Purchased my second car from Balise and dealt with Kip Clemetson. Kip was great. Made things very easy and quick. It was not your typical sitting for hours on end at a dealership. Kip is very detailed and to the point and made things very smooth. I bring my truck here for maintenance regularly and will continue to do so with the new Altima I bought today. Thanks Kip!MW

rubyh111

Jul 28, 2015

I was treated with the upmost respect and professionalism. Michael Canavan and the rest of the staff at Balise helped make this an excellent experience for me. Ruby C.from Cranston, RI

katelyn21

Jul 24, 2015

I purchased my 2015 Nissan Sentra from Donny. Donny was very thorough and knowledgeable when discussing my monthly payment and the different features of the car. he made the car buying process stress free, and I left there feeling confident with my purchase.

Jim Beavis

Jul 23, 2015

As compared to other dealerships we visited, I found the car buying experience at Balise Nissan to be straight forward and refreshing. Our Sales Professional, Donny, was knowledgable and accomodating. Brandon and Desiree were also very attentive and understanding as we moved through the purchase process. I would highly recommend this dealership to any other person in the market for a new or used vehicle.

sabre37

Jul 21, 2015

The staff at Balise Nissan, and specifically, my sales rep Donny Chakoian, have restored my faith in the car buying experience. Donny spent the time to understand my needs and circumstances, and came through exactly as promised, getting me the car I wanted AND needed, at the price and terms I was looking for. I can't say enough good things about the entire experience. Thank you Donny!

AllSmiles362

Jul 19, 2015

We went to Balise of Warwick looking for an affordable used vehicle, We walked in and were greeted by Donny Chakoian Jr. This guy was beyond pleasant to deal with. He helped us THAT DAY get into a beautiful sedan. We didn't feel used or taken advantage of. It was a no pressure stress free experience and we would recommend that anybody in search of a new or used vehicle go and see these guys first. You will leave in style with a big fat smile : )

Nikki37_xo

Jul 14, 2015

He was very helpful and great service .. Very pleased with purchasing my car here and will send people back. Everything was clean the car was perfect I love it and my experience .. Thank you!

DV

Jul 5, 2015

We came here to "shop around" and leave with a car because we felt understood rather than pushed into a sale. Donny Chakoian was altogether knowledgeable, patient and empathic and shows the ability to adapt to the needs of his costumers. All the people we met were kind and welcoming a truly pleasant experience.

D.Fox

Jun 30, 2015

My sales consultant Donny Chakoian was very knowledgeable, patient and professional. He as well as Mike Napkins answered all my questions, and explained how to use the features of the car.

Maddiej

Jun 24, 2015

Just to start off.. wanted to thank Donny (my salesperson) for helping me make this car buying procress comfortable as possible and such an amazing experience. I didn't expect to walk out of the dealership with a 2013 Altima within the same day. Thanks Balise Nissan and everyone I came in contact with during the process of completing the sale. I would definitely recommend anyone looking for a new/used car to you guys

MooradianM

May 28, 2015

I didn't like car shopping but Donny Chakoian Jr. made the experience very painless and relaxing. I would go back to Balise in the future and recommend Donny to my family and friends. He reviewed everything carefully and when I made the purchase he walked through all the features in my new Nissan Rouge. I couldn't be happier with my purchase and appreciate all of Donny's help.

ivyelizabeth

May 25, 2015

I had an excellent experience leasing a 2015 Altima with Donny. He was recommended to me, and I see why, Donny is personable and upfront about everything and made the entire process quick and easy. Donny treated me like he knew me for years and wanted to get me the best deal that would work for me. I am very happy with my new car!Thanks Donny!!!

Chartier1

May 15, 2015

As young man walking into Balise Nissan, I was treated with a great attitude and respect as it was my first big purchase. Donny Chakoian was my sales consultant, understanding my budget he didn't pressure me into anything at all, helped me out as best as possible. Very straight forward and positive. I felt like I was a life long friend at Balise Nissan. I've had my Altima for almost a week and couldn't be happier. Appreciate Balise Nissans help and great staff. Thank you Joshua and Donny for the help.

Bowling buddy

May 12, 2015

Our buying experience was a pleasure at Balise. Don Chakoan was great to deal with and very patient and helpful. We made the right decision to buy our car from Don.

mabarboza1985

May 8, 2015

My car was getting high in miles and it was time to make a purchase. I walked into the dealership and was immediately helped by Donny. Throughout the whole process he was very helpful and wanted to make sure I could get the car I wanted. He listened very well and appeared very knowledgable. Donny was a complete gentleman from beginning to end and as a result I left tat day with a Certified Pre-Owned top notch Altima.Thank you very much Donny!

Katie C

May 4, 2015

Awesome buying experience at Balise with Donny. Wasn't particularly planning on buying at this time but Donny made us feel comfortable and couldn't be happier with the new Rogue! Donny isn't your typical pushy cars salesperson and that's what brought us back to make the purchase. He makes himself available whenever you have a question and provides you with all the information you need to make the best decision. Will definitely be recommending Donny and Balise to my family and friends!

Joe 1

Apr 29, 2015

I went to Blaise to test drive a vehicle and get a price comparison. My salesperson was clueless about the vehicle I chose(I knew more about it). After the test drive, where we got lost, by the way... I was sat down and told that I had to make a deal today. They informed me that they refused to give me a price unless i would make a deal. After some incredulous questioning by me, I was finally given a ridiculous price(25% higher lease than anywhere else I had seen). I then got up to leave but was told I couldn't, until the manager talked to me. I agreed wait, but after close to 10 minutes I walked out. What a terrible experience... Needless to say, i didn't buy a Nissan.

dannyjack

Apr 29, 2015

Donald Chakoian and Balise Nissan were a pleasure to do business with. Everyone there made us feel comfortable. Donald worked hard with us to get us into the car we wanted. He was flexible and thought out of the box. Great experience.

ShelbyCoop

Apr 1, 2015

My car purchase experience was great, I had a very friendly guy help me out and everything was smooth. But in terms of having my car serviced there - I have had nothing but issues. My direct experience with the service specialist was great, but the actual work to my vehicle and the response to my feedback from their manager = less than satisfying. The manager Brian I. could do a better job at being personable. For this reason, going forward, I would not recommend purchasing your car here. You can have a wonderful experience with the purchase of your vehicle but what is the point if the follow up visits will prove dissatisfying?

myrogue

Mar 29, 2015

Probably one of the easiest car buying experiences I have ever had - Donny was great - not the pushy salesman type - easy to deal with, friendly and helpful. I would not hesitate to recommend him to anyone who is looking for a new car!

Ajohnston89

Mar 26, 2015

Choosing to go to Donny from Balise Nissan was the best decision we've made. Our experience this time was 150% times better than the last time. Donny was extremely friendly and made sure that we were aware of all of our options to find us the perfect car. He was able to answer all of our questions without hesitation and made making us happy his priority. It was very refreshing to have a car salesman show you that he actually cares about you getting exactly what you want, as opposed to what will benefit him the most. I would HIGHLY recommend him to all friends and family, he has gained a lifelong customer!!!

runnergirl

Mar 24, 2015

Donny now has a lifetime customer. He made my buying experience the best one of my life. Love my 2014 juke and would recommend him to anyone in the market for a new car

Colleen

Mar 18, 2015

Donny made my experience at Blaise very pleasurable.. He is extremely knowledgable about the products and services. His communication skills made it easy to purchase a car from Balise. Because of Donny, I will return to Balise for my next car purchase .

Michelle

Mar 17, 2015

I plan to buy a Nissan car from last summer. So I visit all Nissan store around RI and MA area. However, I never find any other stores have so wonderful service as this. Also, when I show Donny Chakoian the low price from other store could give to me, he went to talk with his manager and try his best to give me lower price to me. So I agree with this deal with him. Then he afraid me to wait for too long time, so he helped me to pick up my car from the storage and drive it to the store by himself. As my mum said that I was so lucky to get Donny's so quality service. I will recommend to my friend. And if I plan to buy another car, I will definitely to contact him again.

Aggravated

Mar 13, 2015

I was strung along for over a week "to make a deal happen." Also did not follow-up about new inventory as promised. Go elsewhere!

ddussault

Mar 9, 2015

I found a 2010 Hyundai Elantra online and decided I needed to come see it in person. The car was in great condition and Donny really helped me with everything. He went above and beyond for me making sure that I had everything I needed and answered all of my questions. I will recommend Donny and Balise Nissan to everyone I know!!

jewel

Mar 2, 2015

I had nothing but a positive experience when I walked into Balise. I was greeted by a smiling, attentive salesman. Donny listened to my needs and had such a down to earth and honest demeanor about him. I had been shopping around for weeks and I left Nissan thinking I could of saved myself time and aggravation if I had went to Donny first! Great customer service, fun and willing to do it all. Excellence!

P.manzi

Mar 1, 2015

I didn't feel pressured Donny was very polite and professional . I didnt feel rushed he showed me everything I needed to know about the car . I will definitely be back to buy another car when I buy another .

Blusixdelta

Feb 19, 2015

I always can find what I am looking for. I was dealt with respect and honesty. Been with Balise since 2009. Guys are great at Balise!

linda daglieri

Feb 17, 2015

My husband and I stopped in to "look" at the new Altimas as we had a 2008 and it was getting up in milage. Two hours later we drove off with a brand new 2015 Altima and we couldn't be happier! Big thanks to Donny and Brandon!

Mevans

Feb 17, 2015

I will NEVER EVER BE BACK TO BALISE NISSAN OF WARWICK. The first time I came here everything was great, and I bought a wonderful car. HOWEVER; I have been back for service on multiple occasions and each time I was either lied to about my contract or told I didn't have something I was supposedTo have on my contract when I bought the car. On top of being lied to by the sales associates and service associates the mechanic STOLE ITEMS OUT OF. MY CAR! That's just wonderful service right?! My advice to anyone looking to purchase a car; LOOK SOMEWHERE ELSE! You can find just as good of cars in just as good as Conditions for the same prices in different locations WITH JUST AS GOOD OF SERVICE! Don't get scammed by these liars and thieves at Balise! They even gave me two dead key remotes and wouldn't put batteries in them! CHEAP!!!!

cgarabitos

Feb 16, 2015

First off, a big Thank you to DONNY. He was awesome. A big plus for being kid friendly. Donny and his team got me a car. !!! I can't express how happy I am. Thank you Balise Nissan.

Lxh

Feb 8, 2015

Stopped at balise auto today not planning on leaving with a new car!!! But thanks to Donny he made it happen! Balise is lucky to have him as he is a true professional but also a great guy. Glad we had the opportunity to work with Donny! Thank you balise! Management at the dealership is great too!

Barbara

Feb 4, 2015

I needed to know the price of a part for my Nissan. Domenic was so helpful and kind. He bent over backwards to help me. His professionalism was beyond compare. He's the perfect man for the job!!

Keith B

Feb 4, 2015

I called service to get a price on an instillation and was left on hold for over 10 mins. When they answered, I spoke with Gretcher who was very unprofessional and downright mean. You can tell she doesn't like her job, and should NEVER be in customer service!

angelshorty021

Feb 3, 2015

I went to just look at my options and see what I could get for my trade in, and ended up leaving with a rouge. Donny Chakoian was great, very patient with me and not pushy at all. Explained everything, and helped me to get a great deal. Would definitely recommend Balise and especially Donny to whoever is looking to buy.

Johnnyboy

Jan 28, 2015

The Balise Team made buying my new Nissan Frontier a breeze. Donny Chakoian and the Balise Team were by far the best! I was truck shopping, on the fence about buying, but ended up sealing the deal that day

Elizabeth

Jan 24, 2015

I would like to thank the team at Balise Nissan for making my car buying experience excellent. I was helped by Donny and he was quick to tell me about my different options to help with the decision of what car is the best fit for me.I ended up choosing the Nissan Rogue and I LOVE IT! This is the first car that I have bought on my own so I did not really know what the process was, Donny walked me through the whole thing. He answered the 500 questions I had and he made the whole overall experience Exceptional!

Hoxsieben

Jan 24, 2015

Originally, I was apprehensive about attempting to finance a new car. I did not think my credit would be good enough or that I would need a large down payment. When I walked into Balise Nissan, I was greeted immediately by Kip Clemetson. He was not overbearing in any ways typical of a car salesman. He was very polite, was interested in what I wanted out of a car. He took some preliminary information from me and then we went and looked at cars. I found a color that I liked and he went to grab the keys. We took it for a test-drive around the area, local roads and highway. He showed me the inside and out of the car, taught me how to use the rear-view camera and went over the vehicle specifications and what special features this car had that my previous car did not. I gave my credit information and came back a few days later. I left that night with my brand new car. I would recommend Kip and Balise to anyone looking to get a new car. I really appreciate all that you do and that you worked with me! Thanks! 5 stars

Walesdruid

Jan 23, 2015

I bought a new Nissan truck today at Balise in Warwick. I saw a truck I wanted, which had some issues with what was online, so it was a rough start at the dealer. But they all were truly sincere about dealing with it. I am never comfortable with sales, especially car dealers. But they were all patient people who listened. I know this because there were a few technical things about the trucks they were not as familiar with, as much as I had dug up. But they checked and were nice about picking up a new thing or two, and I believe they will use all the feedback to improve the process. This is different from other places, who can't be wrong know it also. We found a truck I really liked, they being calm and patient with me. The sales person was Kip and the manager was Brandon. I got a nice deal, and they went slow enough for me to digest the numbers. I got a good trade in on my old truck, without them playing games. The dealership is HUGE, and they run a first class major corporate operation. The professionalism was obvious in all the staff, just walking around. Do ask for Kip, I suggest, who can walk you through getting a Nissan, if you are serious about getting one. The support staff was great about working with my Massachusetts Registry, my online insurance company that I was able to connect on the phone with them, and they offered same financing as I prechecked with my local bank, so I took it from Nissan, as I got an additional discount. I had a few options put on, which they did right away. This is a lot of money to me, and I amsurprised I am not freaking out more. That usually means I am doing OK with it. My truck is just beautiful, and is more what I wanted than I first planned. Thank you, Balise

PastorJohn46

Jan 7, 2015

From the moment I walked into the showroom I was treated great. I got a much better deal than I thought I would. I came in wanting to purchase a used Versa. Without any pressure Donny showed me how I could get a newer and better car for about the same monthly payment. Then to top it off, they included a navigation package at no additional charge.

ndonoyan

Jan 1, 2015

I visited Balise Nissan with my father in Warwick, Rhode Island with high intent to leave with a brand new car at a great price on 12/31/14. Upon entering I was greeted by several sales people. Our sales person was Donny Chakoian and he greeted us with such a friendly welcome; one which you can tell someone is genuinely interested in helping you. From the moment we sat down until the end of the entire process, he treated us like family. His professionalism with a side of friendliness is truly what made this the best first experience I have ever had with buying a new car. His upbeat demeanor and product knowledge around all of Nissan's products built a sense of trust to know we were in good hands. This was by far one of the easiest experiences I've every had with a sales transaction. Being only 23 years old, I needed something which was going to work out for my lifestyle and financial preferences. Donny made that happen. I would definitely recommend Balise Nissan in Warwick as this is the second car our family has purchased through this dealership and we coudn't be any happier. My father is even thinking of trading in his car to this specific dealership because they're just that great. Donny is a valuable asset to Balise Nissan in Warwick, and they are very lucky to have him. Thank you, Natalie Donoyan

review

Jan 1, 2015

Donny was a gentleman. He helped us feel relaxed in our conversation as we came to an agreement for the purchase of our new Nissan altima. Love the ride and comfort of the altima. Donny was thorough with presentation and answered all of our questions. We place our trust in this dealership, and would like to continue our relationship in the future.Sincerely,Deb & Joe Carnevale

sandy5o

Dec 31, 2014

I was looking for a new car for my son who is a college student on a tight budget. We had gone to several other dealerships prior to Balise. The other dealerships lure you in by saying that they have the vehicle we are interested in on their lot in our price range. When we get there they say, "Oh we don't have that vehicle but we can get you into this vehicle." or the price was much higher than quoted on the phone or email than my sons budget or they tried to talk us into a lease. After much stress and frustration we went to Balise. We were politely greeted by salesperson Kip. After telling Kip what we were looking for and the price range we needed to stay in, Kip and his financial manager Brendan were able to put us in the vehicle we WANTED in our Price range. They helped set up the insurance and Desiree explained the paperwork. Excellent service

connerp13

Dec 30, 2014

Not your typical car dealership! I spent countless hours searching for a car within my budget. I was able to purchase a new 2014 Sentra at this dealership.Kip Clemetson, my sales associate, was very nice and polite. I was pulled into the dealership, being told of a price, however the price i given had an error. Kip and Brendan continued to honor the quote! This shocked me and gave me new hope for the qualities and courtesy of car dealers. Amazing service! I highly recommend them!

michael.marot

Dec 28, 2014

Donny Chakoian worked hard to accommodate our needs from the moment we walked in to buy a Pathfinder till he delivered it 2.5 hrs after the dealership closed. It took 4.5 hours to get the deal done and Donny worked hard to make sure I was satisfied when I left.

cee86

Nov 30, 2014

I visited Balise Nissan to look at a Certified Pre-Owned Frontier, and was greeted by Donny Chakoian. From the test drive to the final sale, the entire experience was a real pleasure. Donny is very knowledgeable and enthusiastic, but not at all pushy (unlike my experience at another dealer where the first words out of the salesmans mouth after the test drive were So, are you ready to buy?) Instead, he listened patiently and answered all my questions without ever making me feel pressured to make a quick decision. I pointed out a minor issue with the drivers door near the window, and even though this was a used truck he assured me that it would be repaired to my satisfaction (which it was). Donny wanted to make sure that I was completely satisfied with my purchase. I would definitely recommend Donny to anyone looking for a car.

Unsatisfied customer

Nov 24, 2014

Service made an error during a routine service check and refused to rectify it which cost me over $100 in repairs which I obtained from a reputable dealership!

carlcc

Nov 22, 2014

Two week ago I bought a Nissan Altima and had an absolutely Fabulous experience!!!! My salesperson, Heleno was Great!! He was very friendly, accommodating, knowledgeable and professional. Not only was he great, but two young ladies helped me with the financing and the other contacted my insurance company. The only thing I did was drive away with the car registered and fully insured. Oh yes, the Altima IS AWESOME and I Love it...great car! I have told All my family and friends of my experience at Belise Nissan in Warwick. Thank You very much Heleno and Balise Nissan Warwick!!Carlcc

Johnnie32d

Nov 17, 2014

I came into the dealer an Donny came up, not pushy yet their if I needed him. I explained how at Herb Chambers Cadillac they just gave me a raw deal by selling me a car that had been in an accident an saying it wasn't. Donny went an got his manager, at this point they both put together a deal that was nothing short of fantastic, for a new Maxima. They gave me the royalty treatment which I had expected at a Cadillac yet did not receive, Balise should be proud to have these gentlemen working for them, the experience was about me as it should be when you buy a new car, I cannot thank them enough for all there hard work.??

taylorsmith11

Oct 29, 2014

My family and I had a very positive experience at Balise in Warwick. The car I purchased was affordable and great deal and the customer service we received was very pleasant. We worked with Syed Shah who was very informative, honest and fair with our purchase, we did not feel any pressure to purchase the vehicle but rather decided on our own that it was the right choice. I am very happy with the overall experience.

storti23

Oct 27, 2014

Donny did a great job getting my deal to work, had a lot of moving parts but was friendly and got the job done in the end! Better experience than most.

Cloreilly

Oct 26, 2014

Donny Chakoian Jr. was an amazing salesman and really helped us get the best price. he was knowledgable, friendly and made sure everything was perfect before we left. If your looking for a Nissan, I would definitely recommend Donny!

steve

Oct 24, 2014

We walked in today to Balise Nissan and were immediately greeted by Donny who became our sales and consultant rep. We were extremely comfortable and had a great experience. He was very friendly and had a great personality. we will definitely recommend to friends and family. thank You Donny for everything you did.

Steven

Oct 24, 2014

We walked in today to Balise Nissan and were immediately greeted by Donny who became our sales and consultant rep. We were extremely comfortable and had a great experience. He was very friendly and had a great personality. we will definitely recommend to friends and family. thank You Donny for everything you did.

Cherbless

Oct 24, 2014

LOVE THEM!!!! Just a few words to describe how I feel about them: Professional, Caring, Understanding, Supportive, Patient, Not pushy, Concerned about what works best for you, Did I say professional? Kiplin Clemetson is THE BEST salesman ever!!! You'll do good to see him when you go and visit Balise Nissan of Warwick

Kane Desousa

Oct 22, 2014

Really great experience!Very personal and upfront with everything.Donny was very transparent and put everything out on the table without trying to hide things or use wordplay, he went above and beyond for me and I can definitely see me going back to him when looking for my next car. Cannot recommend Balise Nissan of Warwick enough. Cannot recommend Donny Chakoian enough!

hachik

Oct 12, 2014

He was just a great guy to work with and made us very comfortable.We would definielty work with him again when we buy our next car.

chrislo

Oct 7, 2014

It was one of the most excellent and very friendly car dealerships we've ever visited.Kip Clemetson did an excellent job helping us thru the process. Made sure everything went as smooth as possible. He was very helpful, honest, polite, and very friendly. Drove over 100 miles to find our dream car; it was worth every penny. My family and I were very satisfied with our purchase. I highly recommended to anyone.

lmgpaggan

Oct 7, 2014

From the door to the end of the sale Donny was very professional, understanding and had a lot of compassion with my husband and I; since we were buying a van to transport our 5 years old handicap daughter . We had an issue with the van but we couldn't received better services from Mark the manager and Donny thank you guys our entire family specially Nadya appreciate very much

sokhom

Oct 7, 2014

I would highly recommend Balise Nissan to friends and family , particularly Donny Chakoian. His ability to listen to your needs and deliver what you're asking for. Donny has a natural ability to make me feel comfortable and excite about finding the right car. Because of him , I thoroughly enjoy my entire experience at Balise. I received a smooth, hassle-free experience and the entire team from sales to finance was friendly., helpful and patient.

andrereb

Oct 6, 2014

Mike Sepe did a great job explaining the service work to be done and managing the process, start to finish. He clearly outlined what was recommended for the mileage and also investigated my concerns about the TPMS and brakes with recommendations about repairs. I especially appreciated his candid feedback about what to anticipate in terms of service as our 6-year old car gets closer to 100,000 mi. That's something I could only get with an experienced Nissan service expert. The service performed was excellent and the van was returned to us looking great. When I got it on the highway, I could see a big difference in terms of smoothness, responsiveness, great braking, and a true alignment. Thanks again for all the great work.

Jackie01!

Oct 1, 2014

My experience at Balise was the BEST! From the moment I spoke with Kaitlyn Curren, she made sure I felt right at home and that I was part of the Balise family. The Balise Team was very honest and patient while we were deciding on the car. Everyone including Mike, our Sales person was wonderful. I loved meeting Scott, who has the best sense of humor and Brandon was the perfect professional at all times. I would recommend this dealer to everyone I know. We felt right at home and Mike gave us a personal tour of the Service Department. We met the Service manager who was also very very friendly and took the time to give us a brief overview of what to expect when we come in for service. Thank you Balise Team!

JillRI

Sep 30, 2014

I would highly recommend Balise Nissan to friends and family, particularly Donny Chakoian. From the moment he greeted me on the lot, his passion and genuine desire to help me find the right vehicle were evident. I had been on other lots prior to coming to Balise and was either ignored or attacked, neither of which I can tolerate. Donnys approach from beginning to end is comfortable and easy, yet energetic and enthusiastic. He also has fantastic follow-up and communication skills and kept me updated through every step of the process. His ability to listen to your needs and deliver what youre asking for while still making suggestions based on his knowledge is a characteristic I greatly appreciate in a salesperson. Donny has a natural ability to make you feel comfortable and excited about finding the right car. Because of him, I thoroughly enjoyed my entire experience at Balise. I received a smooth, hassle-free experience and the entire team from sales to insurance to finance was friendly, helpful and patient. We will definitely be back to see Donny for our next car!

Leskowitz

Sep 29, 2014

Donny is an exceptional salesman, no pressure, thoughtful, informative and a perfect gentleman. I have purchased many cars and have never dealt with a more genuine person. The used mercury Milan is the perfect car for my daughter, who learned a lot through this experience. We are very satisfied customers!!!!!

mmoynihan053

Sep 28, 2014

Mike Canavan found the perfect car for me in Saturday! The customer service was outstanding, I recommend him and Nissan Balise of to anyone who wants a to buy or lease a car!

JennaRose

Sep 26, 2014

About two weeks ago my trusty Mazda 3, which I had for 9 years, decided to finally die on me. I was not expecting to purchase a new vehicle so soon and the situation had me stressed out and nervous. I shopped around for a bit, and dealt with some questionable dealerships and salesmen. Every stereotype I was afraid of became true, until I decided to head to Balise Nissan in Warwick. Immediately we were greeted by Donny Chakoian, and immediately we knew we had come to the right place. He treated my mother and I like he had known us for years, and it felt that way! He took the ENTIRE buying experience up a notch and made us feel right at home. Donny was funny, kind, informative, and excellent at his job! Not only was I happy to spend my money at Balise, but I would recommend this dealership to anyone who is looking to purchase a new or used vehicle. Donny, thank you for making me the happiest new car owner there could possibly ever be! And thank you to the rest of the staff for the pleasant experience you gave us throughout the entire buying process (Desiree, Mark, Ed) - nothing but smiles!

kwalaska

Sep 24, 2014

I was little nervous to start the car buying process. However that was not the experience I had at Balise Nissan. When I walked in which was later in the evening I had a wonderful sales associate sit and talk with me (Donny Chakoian). I don't think he knew as he was pitching his sale I was working on my phone. However that didn't interrupt him for letting me test drive my current vehicle. It was very nice to sit there and laugh and not be pressured by your typical car sales associate. After the test drive I said I would return. Well I did exactly that and got to also meet the Sales Manager Mark and the General Manager Scott. The vehicle I was inquiring about just needed some minor touch ups. Donny, Scott & Mark made sure that this would be taken care of. I must say it was a wonderful experience and I can highly recommend these gentlemen if anyone ever is in need of a used or new Nissan. Thank you to Donny, Scott and Mark for making me a permanent Nissan owner!Very thankful & happy customer!

Cjv1

Sep 7, 2014

This was the fastest that my husband and I had ever purchased a car. Not only was the product exceptional, so was the price, the negotiations and the attentive sales person. Donny Chakoian was helpful without being pushy, knowledgeable and accommodating to answer our many questions.His professional and immediate response to our interest made this the easiest car transaction we have ever experienced. Our concerns were met with a willingness and diligence to take care of every detail. The dealership has all the paperwork for any loan that's necessary, with an Allstate agent right there on the premises to handle all the insurance changes. It was so convenient and Matt even made some beneficial changes to our policy which would be in our best interest. A great team and we are satisfied customers!!

crt

Sep 6, 2014

had my altima worked on, work was fine but not authorized by me, attitude was ridiculous, they should put him in the back..or out the door ertify

Jck

Aug 7, 2014

I bought my 2007 Nissan Altima in November of 2013. Last week I started hearing a clicking noise so I decided to take it to my mechanic. He took one look and listen to my car on the lift and told me it was my transmission. Even though I didn't buy any additional warranty with my car I decided to call Balise to see if it was covered. They were extremely helpful in a stressful situation and even informed me it was complete covered. This happened on a Tuesday and my appointment with Balise was not until Thrusday morning. I dropped my car off Tuesday night anyway, in hopes someone would cancel their appointment. The manager, Mike Sepe told me he would actually be able to take it in that night. Long story short my car had a brand new tranny installed and back to me on Wednesday night. What amazing customer service!

Dan

Jun 29, 2014

Typical used car scam practices to get you into their dealership. Truck advertised "Like New" in internet ad and described over phone to get me to drive 120 miles to see and ideally buy the truck with cash in hand. Arrived to see body damage on 3 of 4 quarters and corrosion on bumper. Obviously upset, I still pursued purchase, expecting some price reduction considering damage to vehicle. Scott, the so-called sales mgr. was rude and belligerent with a "take it or leave it" attitude on full price. Too many dealerships out there to deal with scam artists like these guys, go elsewhere!

lifespan1

Jun 7, 2014

Car buying can be an anxious experience when you consider the amount of money you'll have to shell out, plus the "real worth" of the vehicle you want. Reality is that dealerships are there to make money so there's a fine line between their staying in the black and you not losing your shirt in negotiating. However, my wife and I were pleasantly surprised in our dealings at Balise Nissan when we met our salesman,Richard Huchel. Rich met us after we'd browsed the lot for a little while and with no pressure mentioned that if we either had questions or would like to see more of anything he'd be there to help. By this time I had found the truck I liked and asked for a test ride. After the ride we talked price but again no pressure. Come on back after you've thought about it and we can fine tune the numbers , he said. Just that "let me know if I can help" attitude without "let's make a deal now " pressure put us at ease. I wanted to sleep on it and maybe shop around before I made a decision. We visited another dealership the following day and though they had nothing on the lot that interested us we were assured by the sales manager that they could get us anything I wanted at what ever price or better than the "other dealership" had offered and please don't leave without the promise of giving them a chance to beat the price......! Here it comes, the pressure. After weighing the advantage of a friendly local dealer to one on the other side of Providence, the possible difference of a few dollars a month more didn't seem worth the effort of re-haggling a price.Upon returning to Balise, the Sales Manager, Scott Sniffin, introduced himself and assured us that he would find any Nissan incentives he could to help make our purchase easier if we indeed decided to buy. By now we decided that this was the best deal we were going to get and let's go with it, but with out any further prompting Scott threw in a couple of "goodies" that we hadn't anticipated thus making the sale even sweeter. Lastly I'd like to thank Brandon Potter, my Balise Internet Contact for all his help and connecting the dots when I had questions.Thanks Guys for making this an enjoyable experience..

JEANMICHAEL

Jun 5, 2014

I RECENTLY VISITED BALISE NISSAN OF WARWICK AND WAS TREATED WITH EXCEPTIONAL SERVICE AND COURTESY. NOT ONLY DID BRANDON POTTER AND HELENO MIRANDA WORK AS HARD AS THEY COULD TO MEET ALL OF MY NEEDS, I ALSO FELT THEY WENT ABOVE AND BEYOND MY EXPECTATIONS. FROM THE MOMENT I ENTERED THE DEALERSHIP TO THE VERY END WITH DESIREE MEROLA IN THE FINANCE DEPT., I FELT THEIR CUSTOMER SERVICE AND MY SATISFACTION WAS THEIR TOP PRIORITY. I IMMEDIATELY FELT THE PRIDE THEY SHARED WITH THE BALISE DEALERSHIP. THE FOLLOWING DAYS, AFTER I LEASED MY NEW NISSAN ALTIMA, I RECEIVED NOT ONLY ONE CALL BUT TWO CALLS TO MAKE SURE I WAS HAPPY AND SATISFIED WITH MY PURCHASE. THEY ALSO REASSURED ME THAT I COULD ALWAYS FEEL WELCOME TO STOP BY WITH ANY QUESTIONS OR CONCERNS AT ANY TIME. I AM SO HAPPY I CHOSE BALISE NISSAN OF WARWICK!! THANK YOU BRANDON, HELENO, & DESIREE FOR MAKING MY PURCHASE A GREAT ONE!! I LOVE MY NEW ALTIMA! JEAN MICHAEL

klsanders1218

Jun 1, 2014

The service I recieved at Balise was excellent! Scott and Abdul went above and beyond to make sure I had the perfect car. I would recommend anybody to buy from Balise!

Hollyt926

May 29, 2014

I went in on Thursday to see what I could find in my price range for a new lease, my current lease was up at the end of the month.Everyone at the dealership was extremely friendly. Mike explained everything to me in terms I could understand and put absolutely nopressure on me to enter into a deal that did not meet my budget. Joe also helped with explaining to me the pros and cons of the Sentra vs. the Altima. Overall I had a very good experience, I got a car I love at a price I can live with.

jdella681

May 24, 2014

We purchased our 3rd car from this dealership, our second one with Brandon who helped us out in this process. Taking a different approach we decided to negotiate through email and eventually made it into the dealership to speak in person to finalize details. One thing that I unsure of was for this internet promotion the pricing is already priced aggressively, so negotiation is strict. But upon more research on what I was looking for the car was priced 3000 lower than what KBB was quoting me, so that was a plus. Always looking for more off I was able to get new tires, a couple of complimentary oil changes (which normally is for new car purchases from what I was told at this location), and new splash guards in the rear (the ones on it were scuffed slightly. In addition, I was able to get a few more hundred off that agreed price which I was hoping for more but from research the deal was already pretty good. I was glad we were able to repeat purchase here because of the success that we've had in the past. Being a certified Nissan car it came with a warranty, although with the other options they offered I decided to only take the standard warranty. The woman I dealt with for the financial portion I feel was a little disappointed that I didn't purchase any additional warranties, but in the end it's was I want and not what they would hope I would purchase. I recommend this place to anyone looking for friendly sales reps and negotiable prices.

gernblankston

May 22, 2014

After being introduced to Joe, the Parts Mgr., at a function in CT, I followed up with him a short time later as I had a 2013 vehicle that I was assisting a family member to sell. It was worth the 2 hour drive from Connecticut to make the sale when conducting business with such a reputable dealer. Joe was upfront, personable and honest. He took care of all discussions with Mark the Sales Mgr. and Scott the GM and had the entire deal settled before I drove up. Balise offered a better price for the car than CarMax and the sales process was streamlined and efficient. All I had to do was walk in, sign a few papers, hand them the keys and walk out. Both Scott and Mark were very polite and professional even taking time out of their busy day to personally thank me for coming up. It was refreshing to finally walk into a dealership that remembers what customer service is really about.

pac

Apr 10, 2014

This place is horrible. Treat customers really bad. Do not recommend this place to anyone

Alval1227

Feb 18, 2014

I use to come here and get my 2008 Nissan Altima coupe a regular oil change and tire rotation. I am from New York but go to school in the area so I thought this place would be trustworthy. I decided to buy 4 brand new tires and two new brake pads and rotators (so they said I needed) needless to say I spent a lot of money here. I got my car back and my car was totally out of alignment-I mean terrible driving conditions. I called them back the next day and said to bring it back in. They took my car in and said they "fixed" it. I kid you not my car was still shaking! I thought maybe it's the new tires?! But I couldn't stand the shakiness as I went over 65mph. I brought it back to them and a mechanic came in the car as I drove it. He said he felt the shakiness and definitely needed to align it and balance it. As I waited in complete shock that I was back here again the sales lady that I have been in contact with proceeded to inform me that when I got the new tires their alignment machine wasn't working! How could you send a customer on the road with out aligning their tires?! I was convinced this was the last time I would be back, but I felt the same shakiness when I drove back home! This time the manager took a spin with me. But he proceeded to tell me that it was from a prior curb hit. When I asked him to show me the hit he couldn't and made it sound like I was a bad driver. I couldn't believe it! I took my car to a different auto body shop and my car was back to normal!! These mechanics do not know what they are doing nor do the managers. Completely rude! Took too much of my time that I don't have as I am a college student. And took total advantage of a young female. I do not recommend Nissan Balise services to anyone!

Santiagoa

Aug 26, 2013

I was scammed into leasing 2012 murano...supposively my rate should have been 300-400 per month and now im in a lease for 600 per month...how is this even possible. I thought when you lease a car it would be cheaper...do not buy or lease from this dealer, unless you want to dig deeper into your pocket.

ashleycox

Jun 2, 2013

not very good , they are trying to sell used rental cars misrepresented as just off of lease, watch out, I was looking for a Sentra and 3-4 were former daily rentals and Mike kept referring to them as lease turn ins..... They were priced ok if they were not previous daily rentals and 4 of them smelled so bad

ashleycox

Mar 19, 2013

Mike Sepe promised how nice a Chrysler town and country was, lied about the odors, scratches, and how they would work with me on financing.Well his idea of working on my credit was to tell me how bad my credit is and how they could help me as they had a bank connection at a lending institution. They almost had me at 21% until my sister told me to contact Pawtucket credit union. They approved me as a first time auto loan buyer, at less than half the rate. I was even talking to a Representative of the bank and she suggested I try a dealer closer to the bank, I am sure glad I did, Purchased a really clean van, better warranty and a less money plus less miles and it had better/newer less worn matching tires. I found my salesman Mike Sepe to be arrogant and very rude as if he did not want to be bothered by selling used vans, plus I felt he hated where he was working as he had nothing good to say about his co-workers. I need to be careful as I am a single mother thank goodness my sister set me on the right path.

Kyle G.

Dec 18, 2012

I recently bought a used 2005 Ford F-150 and the buying process couldn't be easier. I was offered more than expected for my trade and the price of the vehicle was very fair. Branden Potter was my salesman and he was friendly and made the buying process easy. Everyone else I encountered at the dealership seemed friendly as well. So far, I love my new (used) vehicle and hopefully everything goes well with it. I would buy from, and recommend, Balise again.

Joe128

Nov 26, 2012

11/12/12 went for oil change and rotate tires. car ready, paid bill, looked at my car and knew they did not rotate the tires. this is called "obtaining $ under false pretenses." $ involved is minimal, much more concerned that the needed service was not performed. showed manager how I had the tires marked and knew they did not rotate the tires even though it said they did on paperwork and charged me for it. got credit card payment voided. still need to get tires rotated, now I have to spend another hour of my time, go somewhere else and get this done. there is absolutely no question in my mind that the tires were never rotated-- they are still marked and I still have my notes as to the position of the tires before and after my appointment. I will never go back to a Balise Nissan dealership.

knightrider

Nov 21, 2012

Few words can actually describe an individual character as accurately and absolutely as the word integrity. It seems to encompass a formula that includes many facets of an individual mindset and actions, which ultimately reveals his true nature. Integrity cannot be legislated or taught, though it can be modeled and encouraged. Most people will demonstrate a form of integrity at some point in their lives, especially when it is personally convenient. Many others use good judgment in their daily interactions; it is their modus operandi. These are individuals who sincerely attempt to do the right thing for the right reasons, thereby being individuals with integrity. Those who exercise it are well known and respected for it. Chris Jutras is known as an individual with integrity.

Joe Buyer

Jul 22, 2012

Today we met with salesman Mike Canavan. When we began negotiating I asked some relevant and poignant questions. He stared at me blankly, clearly not understanding me, then RUDELY responded, "what do you, own a dealership?". No, Mike. I don't own a dealership, but I am an educated consumer, apparently something Balise, or at least Mike is not accustomed to. Neither I, nor anyone I know will ever purchase a vehicle from any Balise dealership. Absolutely horrendous.

jenrandall

Jul 11, 2012

I had a great experience at this dealership. Carvol Coleman was extremely helpful. He was very professional and friendly and made the entire experience not just painless surprisingly enjoyable. He really listened to what I wanted and I ended up purchasing the first car I test drove. I will definitely recommend others to Carvol and will return to him when I'm ready to purchase my next vehicle.

coastie0513

Jun 28, 2012

I went to buy a used Nissan Altima, the offered me a low amount for my trade in, finally got them to raise the price for the trade but then continued to give me a hard time because it was going to take me a few days to get the title for the trade. I am currently active duty military. I have a very busy duty schedule which was not going to allow me to pick up the car for a week. Even though I am in the military and was going to be on duty they told me there was no way for them to hold the car for more than one week. I think this is very poor costumer service and business practice especially when dealing with someone who is active duty military and on top of it all I had already give them a down payment of over $5000.

Opinionsfromme

Jun 8, 2012

The mechanic that I worked with was very kind. He was a hard dedicated worker. The manager I had to deal with was rude and disrespectful to his workers as well as myself. I would recommend going to a different car dealership rather than the Balise chain.

Murano12

Apr 28, 2012

This is the second purchase I have made from Balise and I would recommend them to anyone looking for a reputable, respectful dealership with great staff, great service, great prices. The sales team is great - my first contact was via the Internet Sales force. My face to face experience was extremely positive - respectful, straightforward -- most importantly - no surprises. This is the second purchase I have made and have very positive impressions of sales manager Mike S. The service department is also terrific -- Lauren is really efficient, well organized and goes the extra mile to ensure things are done to the customer's complete satisfaction. Although it is not the closest dealer to me, it was by far well worth the trip.

Murano09

Apr 27, 2012

I recently purchased my 2009 Murano LE from Balise Nissan and i have to say i couldn't be more satisfied! I highly recommend them to anyone trying to buy a new or used car. There Salesmen Joshua Carey is one of the best! He will get you into the vehicle you love for the best reasonable price. Awesome Dealership!

Cheyenne09

Apr 26, 2012

I just purchased my 2009 Nissan Murano LE today. I dealt with Joshua Carey who was an AWESOME salesman. He got me a great price on a excellent SUV. I highly recommend him to anyone looking to buy a used or new vehicle!

Chick Magnet

Apr 13, 2012

I am writing this e-mail to inform you of the excellent service I received while purchasing my vehicle at your showroom. I originally went to Inskip Nissan and found that the sales personnel were polite but lacked on social manners and skills. While at your store, I was taken care of by Mike Lewis. I feel the need to praise him for his customer service and his great attitude. He truly made my shopping experience more pleasant. My finances were also taken care of by Mike Sepe. He contacted me earlier in the day to ask me if I wanted to apply for financing through your company. I originally was going to get outside financing, but after his great effort, I decided to take the finance package he was able to get for me. Sepe was also very pleasant and made sure that I understood all of the paperwork at hand. My overall experience with the company will make me come back for future purchases. I must also commend you on your work as well. I felt appreciated and valued when you came over to introduce yourself and ask if I had any questions. Like I said, I don even know what the general manager of the Inskip store looks like, nor was I approached by a sales manager. Your store got a personal rating of 10/10 and I will be certain to talk to my friends and colleagues about my great experience.

nferrer

Apr 13, 2012

I am writing this e-mail to inform you of the excellent service I received while purchasing my vehicle at your showroom. I originally went to Inskip Nissan and found that the sales personnel were polite but lacked on social manners and skills. While at your store, I was taken care of by Mike Lewis. I feel the need to praise him for his customer service and his great attitude. He truly made my shopping experience more pleasant. My finances were also taken care of by Mike Sepe. He contacted me earlier in the day to ask me if I wanted to apply for financing through your company. I originally was going to get outside financing, but after his great effort, I decided to take the finance package he was able to get for me. Sepe was also very pleasant and made sure that I understood all of the paperwork at hand. My overall experience with the company will make me come back for future purchases. I must also commend you on your work as well. I felt appreciated and valued when you came over to introduce yourself and ask if I had any questions. Like I said, I dont even know what the general manager of the Inskip store looks like, nor was I approached by a sales manager. Your store got a personal rating of 10/10 and I will be certain to talk to my friends and colleagues about my great experience.

Alicia21

Apr 10, 2012

I felt like I was actually treated like a person by Chris at Balise, did not feel pressured, and bought a car at a great price. Though I thought my credit was bad, I learned that it wasn't, and was given a great rate and affordable payments. Chris went above and beyond, showing me all the cool features in my new Altima, which other dealers did not do. On the day I took delivery of my car he even picked me up and took me to the dealership and to get coffee durring the short wait that my car was being cleaned up. I will reccomend this dealership and Chris to all my friends, and when I need a new car down the road, I'll be back!

Eddwin

Mar 23, 2012

Great experience, the process of buying went really smooth, Chris very profesional, knowledgeable and patient, I would recommend this dealer to a friend, we will buy our next car from Balise and Chris.

Ahayes

Mar 19, 2012

Overall our experience at Balise was great. We came in looking for a used Murano and Chris helped up to realize a Pathfinder better suited our needs. He was knowledgeable and kept the ball rolling without being pushy. We were dealing with our insurance company on one side (this was a replacement for a totaled car) and Chris was patient and understanding through the whole process. We WILL be buying out next car from Balise and Chris.

Bacana

Mar 16, 2012

Good saleman, he is the best and I recommend to any one. Buying a car from belise nissan is a good experience. Feel like a person not like a number..etc.............someone one to buy a car a recommend to see or look for Mr. Richard Huchel, he is great person, you one a car he put you in the car....

Livid1

Mar 12, 2012

Balise Nissan in Warwick Rhode island is not a friend, do not be fooled !!!! Upon walking in the door we were treated with the upmost respect and were waited on attentively. We sat down and explained our bad credit situation to the salesman, who was very sympathetic and understanding . The salesman began to show us cars that would fit our budget and make sense with the loan company if we end up being approved. We picked a car, filled out some paperwork, discussed possible payment prices .... All The usual workings of a dealership. Waiting for a response we headed home thinking we were at the mercy of a banks approval. The Next day we get a call saying we are approved but for a car with less miles and a little more money , which was not a problem for us , the only thing left to do was come pick our car up and put down our agreed fifteen hundred dollars. Exciting ? Temporarily ! For 3 weeks the vehicle was in our possession until one night we receive a phone call from the floor manager Saying our deal was terminated , the car needed to be dropped off at the dealership that night and nothing was left to be said . He did not help us find a new car , replace the old vehicle or even offer to refund my $1500 in a timely fashion. Instead 5 days have gone by , my phone calls are being ignored by employees , I'm being given excuses as to why my money cannot be reached and basically beinghung up on. A far cry from how we were treated in the beginning where everyone was our best friend , and everyone sympathized with my situation .LONG STORY LONGER , do not do business with these people !!!

Kburt75

Feb 11, 2012

Carvol was fantastic!! Totally knowledgable about the Rogue I bought, answered all my questions, and most importantly made me feel like I was top priority! I'm telling everyone in MA that Balise Nissan is the place to go! Super friendly folks in EVERY department!

Susan5964

Feb 5, 2012

I felt so comfortable from the moment I got there. The service was awesome. Richard was one if not the best salesman I have ever met. Not only did I feel comfortable but i trusted him something which has not been so easy since I started looking. Diane made the entire paperwork process so easy and Kaitlyn was not only sweet on the phone but very understanding with my crazy work schedule. I am very happy with my Honda Accord and will also be back to have my car serviced there. Many thanks to everyone at Balise:)

ednac

Jan 26, 2012

We were very satisfied with the salesman that we purchased you new Rogue from. We felt we received a very good deal compared to another Nissan dealer we visited earlier.

mmrmstang

Jan 21, 2012

I have brought about five cars at this dealership I have received the best prices and the staff are very helpful. They gave me the best deal on the truck that I purschased. For any future purshases I will be going back to Balise.

bryankellie

Dec 28, 2011

12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a new Maxima. Talked to Chris Jutras, He said he would give me the same price as a dealer in MA, when I arrived, I reconfirmed the price, he said yes. After 1 1/2 hrs of waiting, filling out papers and credit application, They said they couldn't honor the price, they wanted $1,300 more out of pocket. It was apples for apples with the dealer in MA. They wasted my day. This has never happened to me in 35 years of buying new cars every 2-3 years. Salesmen talk about dealerships that give you one price on the phone, then change it at the end,I think Balise Nissan of Warwick is one of those dealerships, but I'am giving them one more chance, I emailed Mike Balise and received a response:Quote:"Thank you so much for taking the time to let us know of your concerns. We really appreciate that you gave us the chance to resolve this issue. Balise strives to deliver superior customer service and it seems as though we have failed to do this. We are looking into this situation and we will contact you as soon as we have some more information.Again, thank you for giving us the opportunity to make things right and to provide you with the level of customer service that you expect.Regards, Tara BocchinoCustomer Retention SpecialistI will do a follow up on the results, sometimes the company can be good, It just has bad management. I really beleive my sales person Chris Jutras was honest with the original price quote, but his manager betrayed him. 12/31/2011General Manager (Stephen) Of the Warwick store called and said he would check into the situation, and get back to me later in the day or Monday. 01/02/2012Stephen kept his word and called Monday at 5:14 pm. He stated it is not their intention to mislead people, but he couldn't sell the car for what the other dealer was selling it for, they would be loosing money. He asked if I was near a computer and I said yes, then I told him which dealer was selling the same car (but different color) for $2,000 cheaper. He saw the price on line, but still would not sell the car for that price, but offered to sell the car to me at a higher price if I was interested. I asked Stephen if he saw the orginal Email that I sent Chris Jutris with all the prices and payments, He said yes. He responded by, leave more of a down payment, and we can get you to the monthly price you want to pay, or pick out a maxima with less extras. Bailse preys on people who don't know any better. The most upsetting part was the car salesman mislead me to get me down to the dealership. What a waste of time!!!You decide if you want to deal with this type of company!

angiebaby517

Dec 26, 2011

My parents and I bought a new car a week ago and throughout the entire process Carvol Coleman's expertise and friendliness made the whole process very easy. He made himself available at any time through the cell phone and email for any questions or concerns that I had. I would recommended Carvol any day and to anyone. He really took the time to explain and answer all of our questions and we didn't feel pressured at any time throughout the process. His efficiency and professionalism were tremendous.

dcorreira1189

Dec 23, 2011

The dealer took good care of my needs and wants. You could tell he wanted to fulfill the needs of the client. He still keeps in contact to make sure that everything is going well with the car. They work well with you to have a good deal on both ends.

dmak

Dec 20, 2011

I had been searching for used cars in Rhode Island for at least 2 months. To which end, I had visited almost every dealership in the State and came across a number of cowboys endeavouring to sell rust buckets for a fortune!! Balise Nissan however, presented a whole new encounter. We had left the nearby dealership after receiving poor and abysmal service. Upon approach, we were greeted by Carvol Coleman, who had seen my fiancee and I long before we entered the forecourt. We were impressed from the get go with his extremely professional and proficient manner. Not only was he willing to work with us, he listened attentively and was able to cater to our needs (something that was lacking in all the other dealerships we visited). We test drove the first car we had seen and instantly fell in love with it. Not only did it drive well, the mileage was low and it had all the trimmings (plus more than we could have ever imagined). Working with both Carvol Coleman and Mark Menzies to negotiate the best deal that very day we purchased the car and the paper work was completed by Diane (Finance Manager) in a timely manner. The car was in a fairly decent condition but after Balise Nissan, gave it the once over. My car came out looking like a new ride!!After months of looking I have the perfect car and I will certainly recommend Balise to all my family, friends and colleagues looking to purchase a car. Special thanks to Carvol (you are the man), Diane and Mark you guys are stars and I am really grateful!! God bless, Davina

Fadutr333

Dec 12, 2011

My husband and i went in to Balise with very little hope of being qualified for a car, we had some recent financial setbacks and our credit score is less than perfect, We went in and explained our situation. Chris and Charles were able to get us a car that we really liked, and payments we could afford. They went above and beyond to qualify and finance us. I would highly recommend Balise, very pleasant staff, no pushy salesman, everyone made you feel very comfortable. I've had my car (08 nissan altima) for about a week now and i love it!!! Looking forward to going back in a few years and hopefully buying a new car this time.

coldpad1

Dec 10, 2011

To say I was apprehensive about going to a car lot would be an understatement, as I have never bought a used car from a dealership. I met Chris Jutras of Balise Nissan after I had visited numerous other dealerships, and after speaking to him first over the phone. I told him what I was looking for, price range ... Everything he showed me was in my range - He never tried to oversell me, not once. I got a great trade in also. Pricing was upfront as advertised. We essentially did the deal via email. It was simple,and professsionally done. He is genuinely a great guy. I would highly suggest anyone looking for a new or used Nissan contact Chris Jutras at Balise Nissan of Warwick. He really made the car buying experience painless. I will call him before anyone else next time I am in the market for a car, and will suggest him to all my friends.

DONNEV

Dec 6, 2011

My wife and myself purchased (2) 2012 Nissan Altima's from Balise Nissan last week. The entire experience dealing with Balise Nissan was enjoyable. The sales person Carvol Coleman was wonderful. There was absolutely no pressure by the sales person topurchase the 2 vehicles. The sales manager was very friendly and gave us the best deal possible. We were also introduced to the Service Department personal who would bedealing with us when we need service in the future. We would strongly reccomend BaliseNissan to all our friends and relatives. This is the reason why we gave the dealershipa high reccomendation.

cnelson28

Oct 30, 2011

I came to Balise Nissan this past week to test drive the Rogue and was ready to buy. After driving one of the last 2011s on the lot in the options that I wanted - I realized it wouldn't sit on the lot for long and that I'd had to act. I told the salesman that I wanted to sit down and work out the numbers. He asked me if I had a trade and I told him that yes, I had a 2007 Santa Fe with 62k miles on it; also that I owed 10,600 on my loan and he responded with "You'll only get 7k on it if you're lucky. I wouldn't recommend trading in your vehicle." I then referenced Kelly Blue Book value and he laughed in my face. What a difference a few minutes could make! I was ready to buy and he just pushed me away from the sale. Do you know what I did? I walked right across the parking lot to Balise Subaru and a few days later ended up buying a Subaru Outback from a very friendly, honest and respectful and PROFESSIONAL salesman there. I got 10,700 for my vehicle and 1,500 below invoice on the new vehicle. The Subaru salesman took the time to appraise my trade-in where Nissan low-balled me without even looking at it. I would not recommend Balise Nissan to anyone. I guess it all worked out in my favor because I am extremely happy with my new Subaru Outback!

jspilot31

Oct 22, 2011

I bought a brand-new 2012 Magnetic Gray Versa. Chris Jutras was the sales consultant for my vehicle. This guy offered me the best deal out of any Nissan Dealerships in New England from day one. I shopped around and compared. No other dealership would come close. All the negotiations happened online via email. I told him this is the lowest price offer I got from somewhere else, he countered it right away and the number he threw in was below invoice price. It was a very quick and hassle-free transaction. Since the car I wanted was pretty rare because of the popularity of the color, options i wanted in the car, and its limited productions, he promised me he could get the same exact one I wanted in two days. He delivered the goods with absolutely no BS on time. I see why he has all these platinum awards hovering above his desk for best sales consultant of the year back-to-back for how many years back. He is straight up. He will go above and beyond to get exactly what you want and he is very easy to work with. He didn't waste none of my time blabbering about other model cars, upgrades, or anything that does not pertain to the vehicle that I wanted. See this guy if you do buy a Nissan car. I am extremely happy with the overall price, options he threw in, and the high quality service he provided making my new car purchase a pleasurable one...

ludacris44

Oct 9, 2011

After researching various auto websites over the past 2 years (i.e. - www.cars.com, www.autotrader.com, etc.), I recently drove 180 miles from N.Y. to R.I. yesterday to purchase a 2010 Toyota Camry XLE from Balise Nissan. They advertised a "no hassle price" which was several thousand dollars below Kelley Blue Book value and the listed price was indeed the actual cost of the car (i.e. - excluding down payment and involving no "bait & switch" tactics). This was confirmed one week prior through a live online web chat on the Balise Nissan website with an employee named Mike (who was very informative). The car was in great condition (Clean CarFax, everything worked perfectly) and I was allowed to test-drive the vehicle over various roads / surfaces. The entire process was entirely stress-free as my sales consultant Carvol Coleman was very helpful and worked with me, including being available by cellular phone as well as text messaging on his days off, to ensure that I received the best price possible. He was very knowledgeable and presented all possible financial options to purchase the vehicle without placing any pressure. I would definitely return to buy another vehicle and will recommend this dealership to friends. Thank you again employees of Balise Nissan.

eguillemette

Sep 9, 2011

I recently purchased a used Nissan Murano from Balise Nissan and need to share about what a pleasant experience I had. I met salesman, David Grande, in the parking lot in the pouring rain while looking at the cars on the lot. He was pleasant, friendly and very laid back. I feel that he went above and beyond through the entire process of purchasing this vehicle, for example staying late to fit my work schedule, giving his own jacket to my son who was cold, and moving all of my belongings from my old car to my new car for me again in the rain while I was doing paperwork. I never felt pressured in any way and was very comfortable with him. As a whole, the experience of purchasing a vehicle at Balise Nissan went smoothly and pleasantly. I would most definitely recommend this dealership to others. This is how buying a new car should be!!

harry

Jul 12, 2011

I was very pleased with my experience at Balise. The salesperson was pleasant and knowledgeable. The sales manager was fair to deal with. I would definitely return to buy another vehicle and will recommend this dealership to friends.

eckpet

Jul 12, 2011

Like many people I find buying a car a mix of fun offset by salespeople playing the same tired games.I was interested in a Murano and when greeted by Carvol I had all of my usual defense mechanisms engaged. I took me about thirty seconds to realize that Carvol was different - professional, polite, helpful and extremely knowledgeable on all of Nissan's models.Those same traits were amplified during two test drives of different models. At the end of that visit he quoted me a price that was the lowest I'd received, and in fact was the price I agreed to pay.Every aspect of the transaction was seamlessly handled by Carvol and Diane (finance) - thanks!Carvol introduced me to people in service (Lauren) and parts that I will deal with in the future and all thanked me for my business. I was particularly impressed with the effort applied in prepping the car and how they dealt with a smudge that I wasn't too worried about. I've received follow-up calls asking me how everything was going as well.In short, Carvol and the Balise team were great and a dealership that clearly sets standards and employ people who can meet them.

carly41808

Jun 22, 2011

Overall a good experience. Chris was very helpful and the rest of the staff was very friendly. Helped me to find the perfect car that fit me in the short amount of time I needed to purchase a car. This was my first time buying a car from a dealership and all of my questions were answered. They even sent someone to NJ so my mother could co-sign the paperwork. My boyfriend was able to speak with the mechanic and he was very helpful to him as well. Would definitely recommend this dealership.

bwarbuck

Jun 15, 2011

I contacted the dealer through USAA car services. They were very helpful. I was contacted by Chris and he spent a lot of time chasing down different options, available colors within the U.S. on the East Coast (despite the pricing being contingent upon taking something in stock!). He was patient, not pushy and very helpful and flexibile. I bought the truck and the finance folks were fantastic. They gave me a great rate without trying to take advantage of me. They have agreed to put on some optional features at a great price. Overall, an extremely positive experience. I don't feel rushed, taken advantage of or like I just finished a wrestling match.

Teko555

Jun 15, 2011

My wife and I just leased our second maxima. It couldn't have been easier. Chris is honest, knowledgeable and willing to work with you to find a payment that fits your budget. We left knowing that we got the best deal possible. What more could you ask for.

nbk8u9v

Jun 14, 2011

This team went to bat for me. They exceeded my expectations and delivered high quality service and great value. I felt the whole time, that the associates where there for me and not just make a sale. They made me feel like a customer and not another check they get to put in thier pocket. I would reccommend them as they really want to do whats right for you

NIKOS70

May 16, 2011

Terrible. I purchased a used car from the dealership and they replaced the wheel locks with standard lug nuts and failed to tighten bothe front and rear passenger lugnuts. The car was making a knocking noise all the way home and it could have been a fatal situation if the wheels fell off.Beware of them...clueless!!

Lilfasino

Apr 27, 2011

Worst experience i have ever had looking for a car. Sales men where very rude and un organized. I was told I couldn't get approved at any dealer with my credit and that they wouldn't be pulling my credit to seek a loan with banks. Indeed they pulled my credit so much to make it harder for other dealers to sell me a car. Luckly I found a great dealer who got me a great apr and an exelect experience un like experience at balise. This was the worst dealership Iv ever been to. Rude sales men and very un organized. They couldn't even find keys to the cars I was interested in, I do not reccomend this dealership.

ajberg01

Mar 10, 2011

Balise Nissan was recommended by a former employee so I had hi expectations to be taken care of. I was surprised to see that the dealership actually kept my appointment for the time that i was schedule to come in, which is unlike my experience at any other dealership. Chris Jutras was extremely professional, friendly, and kept all of his promises. After I left the dealership on Saturday i was confident that he would do all he could to find the right truck for me, and he delivered on Monday when everyone else was open. The only poor experience that I had was when I went to pick up my truck on Tuesday night. I was excited and everything was going as planned until i sat down with the finance manager Diane (I think that was her name). She was all business and had no smile or warming feeling about her. I felt like i was just another customer and she had to get all of my signatures in under 2 minutes. She didn't even say congratulations on my new truck. Just an expressionless "Have a good evening." But i digress. Overall the experience was great and i gave the dealership all 5's because Chris was top notch, despite the formalities of the buying process with the money manager. I hope this information helps.

ANT711

Mar 10, 2011

As owners of a 2007 Nissan Quest, we were anxious to see the new 2011 Quest. As soon as one was delivered to Balise Nissan in Warwick, Chris Jutras called to let us know. We had previously talked with Chris about our plans for a new purchase and found him to be an exceptional young man. His concern, warmth and ability, coupled with his keen knowledge of the Nissan product made our visit a most pleasant one. Although the model that was in the showroom for us to see, was not the one that we were planning to purchase, Chris will contact us immediately when the 2011 Nissan Quest standard model is delivered to Warwick. We will then be more than pleased to visit Chris again and review that model and hope to take a test drive.We will do business with Chris...and only Chris....although the whole staff at Nissan/Warwick are great....Chris is our "man"!!!

mollypl123

Mar 6, 2011

Friendly and "normal" salesperson and staff. No pressure, quick, down to earth atmosphere. (Really liked the fact that the salesperson didn't seem like the typical pushy salesperson) Financing Department took care of us quickly with no problems. Car detail came out awesome. Great experience. Will definately shop there again in the future.

jeenalee51

Feb 27, 2011

I had been to two car delaers previously. They were not very helpful. I went to Balisein Warwick-Chris Jutras went above and beyond the call of duty-he was very helpful and quite patient-Kudos to Chris-he is such an asset to the Balise organization. I am so pleased with the service and respect that I have received-I would go back in a heartbeat, and I would recommend Balise to anyone who is in need of a vehicle-Thank you, Balise!!!! Thank you Chris!!!

zoe0726

Feb 24, 2011

Overall I was very pleased with my experience at Balise Nissan. Although I went in on an extremely busy weekend, I received personal attention and had the feeling that the staff wanted me to be comfortable with my new lease. I am thrilled with my new car and know that if I had any future problems or questions, they are just a phone call away.

mark.allen

Feb 22, 2011

Great service, friendly and knowledgeable sales person. His direct response to my questions and criteria that I had outlined in my email was the number 1 reason why we went to Balise. Other dealerships sent back marketing gibberish which I promptly ignored. Chris read my email, researched his inventory and provided me with a quote. Reason for 'Good' rating on Price: I felt we were low balled on the trade in - my wife saved you on that one as I would have rejected the deal.

cshort25

Feb 14, 2011

I found the friendliness of the persons I dealt w/ to be exceptional.The car buying process is never easy, it is always painfully long.There are no problems with the people, it is the process, that needs work.I would definitely recommend this dealership to anyone looking for a Nissan vehicle. I do feel that my salesperson (Carvol Coleman) was superior in insuring that I needed to know/meet all the personnel I will need to be in contact with, and where everyone is located.

tarvisais

Feb 11, 2011

All in all, a VERY positive experience! My salesman, Carvol Coleman, was courteous and knowledgeable. He knew his product as well as the competitive products. There were never any awkward "high pressure" moments. I am COMPLETELY comfortable recommending him as a reputable salesman. The sales manager as well as the finance manager were pleasant, transparent and personable. Balise Nissan gets two thumbs WAY UP in my book!

lindaa

Feb 8, 2011

I would recommend Belise Nissan to my friends. The saleman greeted us very politely. We told him we were interested in a used car. He directed us to where they were and told us to see him if we had any questions about the vehicles. The purchasing process went very well. Carvol was polite, not pushy and explained everything in detail.

ashleys28

Feb 7, 2011

Carvol was great and very friendly! He helped me find the perfect car for me in the right price range without making me feel like I was just another sale. I truly appreciated all his help. I would recommend him to anyone who is looking to buy a new or used Nissan.

carolekon

Jan 27, 2011

I was definitely happy with my sales process. This is definitely a team that walks the walk of customer service. Bob C really knows his business and zeroed in on my needs right away. The managemnt team was always there to check in on how I was doing and ensured I was being well taken care of. I will return to Balise for my next car and certainly will recommend them to others. As a sales person, I appreciate the way I was treated and for the timely calls from Bob to check in and ensure I was happy. I am! Thank you Team Balise!

apirolli86

Jan 22, 2011

Carvol was a great guy! Very honest and found exactly what i wanted. I leased a car before i leased this one and i would lease again with nissan balise. Carvol made sure i knew exactly where everthing was and how to use the car. Carvol made me feel comfortable. I had a great exsperience with Nissan Balise!!!!

Richard Wingate

Jan 22, 2011

The car buying process was very smooth. Carvol was very easy to talk with and was clear on what was being said. I had gone to ConsumersReports to start the process. They came up with Balise as having the best price with discount. I would recommend the dealer and Carvol for the car buying experience.

ronpirolli

Jan 22, 2011

brought daughter to lease new 2011 Nissan Altima. Carvol was the most honest upfront salesman i have encountered. He was knowledgable on the Vehicle and was able to put my daughter in a vehicle with the equipment and price she wanted. he gave us his undivided attention till we were totally satisfied.I would refer my family, friends and co-workers to Carvol.

dennybee

Jan 18, 2011

I was looking for a Nissan Juke and went on the internet, Christopher Jutras not only e-mailed me but called the next day. Chris took the time to understand what I was looking for. His no pressure sales approach made me want to test drive the car.Along with the great service from Chris I purchased the car.

JACKIE79

Jan 18, 2011

I HAD THE BEST CAR BUYING EXPERIENCE YOU COULD HOPE FOR. THE SALESMAN WAS EXTREMELY KNOWLEDGABLE OF THE PRODUCT, ANSWERED ALL MY QUESTIONS AND TOOK CARE OF EVERYTHING IN A TIMELY MANOR. I RECEIVED THE VALUE I EXPECTED FOR MY TRADE AND CAR THE CAR I WANTED AT A GREAT PRICE THAT WAS NO MORE THAN I EXPECTED IT TO BE. EVERYONE I WORKED WITH THERE WAS VERY FRIENDLY AND MADE ME FEEL COMFORTABLE. I WOULD DEFINITELY RECOMMEND BALISE NISSAN TO MY FRIENDS AND FAMILY. I LOVE MY NEW CAR!!!!!

nicole41usa

Jan 17, 2011

I had a great experience at Balise Nissan. I had been shopping around for about a month, when a friend had told me about a commercial that Balise had been running about a year end clearance event. So I stopped in. I had an 08 Altima I was looking to trade in early and wanted to be right around the same monthly payment but wanted to get into the 2011 Rogue. Before I knew it Corval had reached my target payment and I was driving off the lot in my new Nissan Rogue. I recently went there to pick up my registration, and Corval asked me how I liked my car. I told him I loved even if it was a little dirty because of all the snow we just received. He went above and beyond his call of duty and offered to wash off the car. Overall Im estatic with the customer service i have received and will reccommend it to all my friends and family.

Sasha&Zeus

Jan 15, 2011

This was by far the best car-buying experience I have ever had. All of the upfront selection and price negotiation was done online and over the phone with Chris. No high pressure sales pitch trying to get me to buy something I didn't want or need...NOT ONCE did I hear "What's it going to take to put you in this car today?". It was a business transaction - as it should be. Four days after my first conversation with Chris, I drove off the lot with the exact Altima that I wanted for the price I wanted. I am recommending Balise to friends, family and total strangers who will listen to me.

sarah772

Jan 13, 2011

had a great time. made it very easy. will keep buying cars. have sent friends and family and they also have found it to be very easy. you get what you want with out the back and forth of other dealerships. chris made me feel welcomed and took the time to answer all my questions.

jlmallways2

Jan 12, 2011

I have bought a couple of cars from this dealership,everyone that I dealt with was very professional and they got me in a car that I thought I would not be able to get. I have sent friends and family there. The salesperson Chris and finance manager Diane were the most professional and courteous people. The General Manager Steve was a big help also. If you need a new or used car this is the place to go to.

savagehohman

Jan 12, 2011

We live in Westminster, Maryland and had narrowed our search down to a 2008 Nissan Armada, LE(during early 2010)...I was searching the internet non stop to find the exact color, etc...I was willing to fly in and drive the SUV back home...we initially put money down on one in New Jersey, DON'T ever buy/look at a vehicle from New Jersey; they sold it to someone else the day before we were supposed to pick it up and did not tell us...I was extremely upset and weary of the internet after that....After looking at one locally~that they would NOT certify, I found the perfect Armada online at Balise Nissan...priced way better than anyone else, considering mileage and it was certified!!! I was a little hesitant but called anyways....Chris gave me all of the information regarding the vehicle, he even had to walk out to find out a few things that were not listed, in the COLD...I told him what happened to us before, he was very understanding and guaranteed he would not sell it to anyone else....I would fly in to pick up the vehicle and we set it all up (and it was not immediate, I spoke to him on a Wednesday and could not fly out that weekend, so it was the next Friday)...Chris picked me up from the airport and drove me to the dealership...the SUV was exactly as described, even with a few surprise extras (the headphones were in the vehicle, vehicle dvd, etc...)...they had all the financial paperwork ready (in the % that we had wanted for financing)...Chris set up my bluetooth and already had my home set in the gps...Chris and the rest of the dealership were fantastic and when my son is ready to buy his car I will definitely check out their inventory...I would without hesitation tell everyone/everywhere that Chris Jutras and Balise Nissan should be your number 1 choice to buy a vehicle...

Janey R.

Jan 11, 2011

My whole expirience at Balise Nissan was awesome! Chris went above and beyond his job description...he was so patient, kind and caring. I would go back to Chris and Balise for all of my future car purchases! Balise is very easy to get to. It is right off of the highway.

nduback

Jan 11, 2011

Excellent customer service, great sales people, and a fantastic finance manager. I would recommend this dealership to anyone looking to buy a new nissan or a used car. I have sent friends and family to this dealership and they have all had the same great experience.

barryrafanelli

Jan 10, 2011

GOOD EXPERIENCE IN ALL FACETS OF THE SALE PROCESS WITH CHRIS JUTRAS ON THE SALE OF THE CAR. HE ANSWERED ALL QUESTIONS AND WAS VERY KNOWLEDGEABLE AND WORKED TO GET ME THE BEST DEAL POSSSIBLE. AAL ASPECTS OF SALE WENT WELL WITHOUT ANY ISSUES. I WOULD RECCOMEND THE DEALERSHIP TO ALL.

ashikk

Dec 9, 2010

The sales man at this dealer was very pleasant and knowledgeable about the car. He did not push me into buying the car and also provided me with all inputs on the dealer discounts and company rebates that I will be eligible for. I had looked at an 2010 altima and was able to drive it home purchasing at a price that was 100 under my min budget and get a great financing rate at the same time. I would recommend this dealer any time. Have been going to Balise for my other car - 2001 toyota for the past 9 years. Their service is also excellant.

GJ33

Oct 12, 2010

I purchased a new 2010 Nissan Maxima at this dealership and had an excelent experience. The two gentlemen I dealt with were professional and knowledgable. The salesperson and sales manager worked with me not against me like other dealers I have been to.The sales experience was easy and honest.

melissanas2001

May 17, 2010

This is the worse place for buying a car. They are deceitful and ignorant. They treat you like you are stupid, even when you are smarter than they are because you show them exactly whats on THEIR website! I would NOT recommend this dealership to anyone at all!

chiquitobonito22

Jul 16, 2009

This dealership was just what the other reviewer said. They lie lie lie. They promise you something and then take it back outright hoping you don't notice. They subsist on controlling potential buyers and making them wait for hours on end for something that ends up only taking 5 minutes. This is a prime example of one of the many really bad dealers that work off of tricks. They try to fool buyers and don't respect buyers. I have great suspicion that they also subscribe to racial stereotypes. HORRIBLE DEALER.

abbeyboston

Feb 18, 2008

I was lied to about being 'pre-approved'. I was lied to that factory warranty exsisted. I was almost sucked into "Need 1000 to Hold the car" or you will get sold on you speech. What an awful, rude and down right nasty place.