Beaver County Dodge Chrysler Jeep Nissan reviews

John Piacquadio

Aug 10, 2021

PJ the owner, Tod, Sales Assoc. and staff were great to deal with. Gave me the correct trade in price on my truck. Most dealers want to steal your trade-in and sell their cars over sticker price, but not these guys. Integrity and honesty is what makes the difference and if that's what you want that's what your going to get at Beaver County DCJR. Wanted a Grand Cherokee L Summit and they made it happen.

Erik Lusky

Sep 3, 2021

8/11/21: Just had an "express oil change" performed, was told my old Chrysler package was used up, but the sales associate offered a location specific 3 pack for about the same price so I said yes. My truck now has 3 screwed up locations on the rocker panels because your technician didn't take the time to set up the lifting ears on the arms correctly. I always take my truck to Diehl in Robinson and have never received it back damaged. I will be going back to them despite wasting the money and buying a future packages from your store. I was so furious when I noticed while getting in my truck, I decided to spare anyone from me screaming at them and leave. I now have to look at the damage every time I walk up to my truck and think of Beaver County Auto. Needless to say myself, friends, family, co-workers, will all be told to steer clear. Ended up popping the hood once I got home just for the heck of it and noticed the dip stick was hanging out about 10" from the tube. It wasn't all bad the oil cap on the motor WAS ACTUALLY TIGHT. Ridiculous. I then crawled under the truck to confirm the oil drain plug wasn't about to fall out....it was also tight. **Update 8/12/21: Service manager called me to apologize, she said they will fix the damage and make everything right. I will update once everything is finished. ***Update 9/3/21 Truck is in the body shop being repaired. They have been very communicative along the way.

Stephanie Freeman

Jul 12, 2021

Giving them two stars because my salesperson was great. But don’t believe they everyone approved guaranteed finance hype. Sat for 3.5 hours told I was approved upon provided some documentation, went home gather it and emailed it over. Well all of a sudden denied from the bank that “approved me”. Honestly don’t think the finance person even really put any effort into it….never again.

John Day

Jun 2, 2021

Six hours from home and in need of service, but they were absolutely buried busy. However, they found a way to take care of me and get me back on the road. A truly fantastic experience. Thank you!

Gretchen Greene

Apr 2, 2021

Buyer beware when going here. They should not be in the used car business. I have bought many vehicles from them over the years. I will NEVER EVER go here again. The car I purchased was not in their possession for 24 hours when they had it listed. No one ever looked the vehicle over to see if there were any problems. I purchased it on Thursday 6/4/20 and it was in their garage 6/8/20, 6/15/20, and 6/22/20 for it not starting right away when you turn the key, the check engine light came on, and the gate bracket drops into place when the gate opens. Josh from Service actually told me that they are not equipped to repair GMC vehicles. They claim the bracket on the gate dropping into place is normal (it is not). They cannot find anything wrong with how it starts. It takes 30-45 seconds to turn over when you try to start it. So it was back in again on Thursday 3/4/21 for the same issue. Again, "we can't find anything wrong with it". So they kept it over the weekend. I had to call for an update on 3/8/21 for again "We've been starting it over and over today and it's not doing anything different". They drop it off. I go to move it and it won't start. If you cannot fix the cars you sell, then you shouldn't be in the business. Not to mention the condescending tone Josh uses to talk to females. If I was a male, he would not be speaking to me in the tone and mannerism he does. DO NOT BUY OR USE THEIR SERVICE DEPARTMENT **UPDATE** The dealer responded to this review saying management would be reaching out. Don’t believe them. It has been a week and no contact. I’m not surprised but wanted others to be aware they don’t really care like they want people to think. **UPDATE AFTER OVER A MONTH** Still no contact from the dealer. Buyer beware. You can see they have no concern for their customers.