Bell Audi reviews

hoff

Oct 22, 2016

Marc Levine was very helpful and professional in helping us in our purchase of our Q7. It was a very easy process, Marc is a pleasure to deal with.

capttjm

Oct 21, 2016

If you are looking for a new car or even if you are only just thinking about it you have to visit Bell Audi on Route 1 in Edison. Their team of easy to deal with, yet extremely knowledgeable and professional, staff will help you make the decision that's right for you. The Bell Audi team, in my case, of Bobby D'Angelo. Ryan Schmidt and JT Tornberg made the purchase of a new 2017 TTs the right thing for me to do. They found the trade in of my car would never be higher. The loan rate rate they arranged would never be lower. It turns out a 2017 TTs was the right car, at the right value, for me. Bobby, Ryan and JT working as a team gave me a through rundown on the high tech new features of the 2017 TTs. They quickly found the right financing and saw to it that my car made a major contribution. The fantastic part of this whole experience is my new TTs was ready for me to drive home in under an hour. If you are considering a new car I highly recommend you visit Bell Audi on Route 1 in Edison and ask to speak with any one of the team (Bobby D'Angelo. Ryan Schmidt and JT Tornberg) who made my buying a new car such a great experience .... Tom Meehan Lake Como NJ

Greg Spaltro

Oct 18, 2016

Carl Mesaros (Service Director) always goes above and beyond to ensure your complete satisfaction. Carl is great guy and always aims to make sure you are completely satisfied with the service/work done on your vehicle, and most importantly that you get your car back in the same, if not better condition than when you dropped it off. Thank you Carl for your long-standing tenure as Service Manager and always taking good care of me and my family of Audi vehicles. Sincerely,Greg S.

SRD

Oct 18, 2016

Marc Levine was very professional and spent the time to answer all our questions on the Q5. I would highly recommend Marc. I also purchased an A6 from Bell Audi with his help in 2014

NiceGuy

Oct 12, 2016

Bought a used car from sleazy sales associate marc levine...told me "one owner elderly couple with no isses". In first 30 days of owning the car had two major engine issues "rapid oil consumption and serious engine heating" - dealership implemented a fix that didn't work - STAY AWAY from bell audi!!!!!!!

ol

Oct 12, 2016

Ibrahem provided excellent advice related to different options (car types and financing). He certaintly looked for my best interest and I appreciated it. I bought an A3 Sports back in June 2016 which turned out to be a great choice.OL

Sderm

Oct 8, 2016

I leased my new Audi with Bell a few years back. After a less than stellar experience in the past with my local dealer I decided to travel a little further. My initial experience with Bell was excellent. My salesman (who is no longer there) really went out of his way and the service department was always helpful but I have noticed that things have started to slip in the last year or two. On more than one occasion, I had been kept waiting for extended periods of time. The reasons have varied and I have tried to be understanding, but clearly a pattern was emerging. I am very happy with my vehicle and decided to purchase it off lease. When I made this decision, things started to sour. I enquired first about purchasing an extended warranty and was told they will only discuss this with me in person, so I set up an appointment and trekked up there to meet with staff. I was kept waiting an hour and a half, as new car purchasers were shuttled in and out of the sales manger's office. I could have easily been sitting there another hour had I not advocated for myself. With every step of the process of the car purchase from there on, I had to stay on top of the staff, from the documents, to plates, to title and even to be seen within a reasonable time frame when I have an appointment. Throughout the process, I was treated as if they were doing me a favor. I suspect they are not well compensated for purchases off lease, but this is a surefire way to turn off customers and it worked. Interestingly, I decided to go back to my local dealer for my next service, and they had clearly gotten their act together. I hope Bell will as well.

Pat1224

Oct 4, 2016

We have purchased approximately 10 vehicles from Bell Audi. All of our previous experiences were top notch, but this last one was above and beyond our expectations! My salesperson JT Thornberg went above and beyond to help me get to know my new vehicle, explaining all the functions and even setting up my MMI! What a great help this young man was and an asset to the dealership!

Donovan

Oct 3, 2016

I bought an A6 here after buying an A4 from a different dealership. Bell Audi is different from other dealerships in that they are very low pressure, and they still remember you after the sale is completed. That was a selling point to me b/c there is always an extra question you forgot to ask. Salesman Marc Levine has a gentle and boyish charm that made buying a car stress-free and low impact. It's easy to like him. Also Rami Ayyash, Eric Thokaai, and Bob D'Angelo all helped me even though this was Marc's sale. One last note: the whole place was tolerant when my young kid was running around tearing the place up. Personally I am not one to hold back my complaints, but this dealership is good and I recommend them.

Chuck'sNewAudi

Oct 2, 2016

I went to the dealership at the beginning of my car search and was not planning on buying a car that day. I was only planning on test driving one or two cars. I drove two cars and I enjoyed them much more than I had anticipated. The salesman, JT, reviewed the costs and much to my surprise, we very quickly agreed on a number. Ryan went over the additional protection options without pressuring me in any way. 6 days later, I picked up my new car. Even though it was the end of the quarter and there was a lot of activity around delivering new cars, I was in and out in 1 1/2 hours including paperwork and a very thorough review of every feature of my new car. I would highly recommend Bell Audi, JT and Ryan.

collinsent

Sep 30, 2016

JT went above and beyond to get us the best deal on our new Q5. He even personally delivered it over a hour away on a Friday night.

AndrewShenkman

Sep 28, 2016

This was a big decision for me and I wasn't exactly sure what I wanted. My salesmen, Marc Levine, was so patient and knowledgeable. He was able help and guide me without any pressure into ultimately purchasing a 2017 A4. I am very happy with my decision and would definitely recommend this car and dealership.

hurricane

Sep 28, 2016

I went to Bell Audi because I have a friend who recently got a car. I deal with Marc Levine and let me tell you this guy was awesome. He was very knowledgeable and very helpful with my questions, requests and back n forth decision making. Marc made me feel very comfortable during the whole process which we all know can be lengthy. I felt like Marc was my friend and part of my family in helping me during this process. All around Marc gives great service and some humor to go along with it. Thank you

Meka

Sep 26, 2016

Well-groomed friendly staff. Even though it was a busy afternoon I received personalized "red-carpet" service. Catered to my needs. Super attentive. Informative interaction. Expansive vehicle inventory. Not a bad deal either!

Manny Infantes

Sep 17, 2016

I went in to get my first luxury car. I was taken care of very well. JT explained everything to me in details and made me feel comfortable. He was even excited for me with this new car purchase. Great experience from beginning to end. Everyone was just very nice. I left very happy due to great customer service.

Theresa Varipapa

Sep 17, 2016

I currently leased the 2016 Audi A 4 so happy I did best car I have been fortunate to drive.I will highly recommend this dealership to friends and family. Also, Mark Levine is a GREAT salesperson so ask for him.

MMV

Sep 12, 2016

I am extremely pleased with the quality of attention I was given at Bell Audi, and more specifically, by Marc Levine. Went with my husband to purchase a Q5, and I had certain things in mind (color, options) that were important to me. Decided on one color and then saw another color in the showroom and decided that was what I wanted. While my husband was loosing his patience with me, Marc never wavered and took all the time in the world with us to make sure I got what I wanted and at the best price. Marc has gone above and beyond to ensure I was completely satisfied throughout this transaction. If you are looking to buy a new car and want honesty, integrity and a hassle free negotiation...see Marc Levine.

AP

Sep 11, 2016

JT Tornberg is the best there is. He went above and beyond to get me exactly what I wanted for the right price. Not only did he sell the car but he actually cares and follows up. He made the whole process seamless and exciting. Bell Audi as a whole is great; they're like one big Family and welcome you with open arms.

AlC

Sep 10, 2016

I have driven primarily Japanese cars over the last 10-12 years in large part because I feel they have been head and shoulders above European and American cars in terms of electronics. I was undecided between an SUV and a sedan this time around and decided to see what Audi had to offer. The folks at Bell Audi steered me toward the newly redesigned 2017 A4 sedan, which now has state of the art electronics in addition to the legendary Quattro driving performance. I was sold...but they did not have the color combination I wanted. Within 2 days, they brought in the car I wanted AND actually brought it to me when I had a transportation problem getting to the dealership. I really can't say enough about the service I received here. Give Bell Audi a try - you will not be disappointed!

TNP625

Sep 8, 2016

My husband and I have been coming to Bell Audi and Marc Levine specifically since 2010. At this point we see him more often than we see some relatives! We leased our first A4 with him when we finally were ready for a more sophisticated sedan. He has always taken great care of us making sure we get the car we had set out for at the best price. We particularly love his efficiency taking a task that would normally take a whole day and getting it done properly in a fraction of the time. When our lease ended on our 2013 A4 at the same time we moved to the suburbs {needing a second car} we went to Marc. Addicted to the Audi quality, we each had to get one, 2016 Q5 and the 2017 A4- which is an unbelievable ride with exceptional technology to match. Very happy as usual with the service and experience.

Mariann L.

Sep 1, 2016

Marc Levine is an outstanding salesperson. If you are serious about buying a car he is serious about selling a car. His first quote, is his best quote, very appealing and better than competitors, no games.....no back and forth. Very Professional, respectful, well informed.....listens and considers your needs. Marc makes the experience easy....I would recommend Marc to anyone. I love my Audi!

Mariann Loch

Sep 1, 2016

Marc Levine is an outstanding salesperson. If you are serious about buying a car he is serious about selling a car. His first quote, is his best quote, very appealing and better than competitors, no games.....no back and forth. Very Professional, respectful, well informed.....listens and considers your needs. Marc makes the experience easy....I would recommend Marc to anyone. I love my Audi!

Groucho

Aug 29, 2016

We worked with Marc Levine and Ryan Schmidt. Both made our experience GREAT. Their knowledge of the vehicle and processes was second to none. We are repeat clients who first looked at a competitor. But Marc and Ryan made our decision very easy. Thank you. S & E.

gserheev

Aug 24, 2016

Overall experience was great. Marc Levine went beyond his duties and stayed late just to finish the deal he had with me. He made my wife and I feel very comfortable. He new our budget and worked hard to achieve our goals. In the end I got an amazing car with a great price and Marc made it all happen. I recommend Marc levine to anyone who is looking for the best deal on any Audi in New Jersey.

Dan B

Aug 22, 2016

It was a pleasure dealing with Bell Audi and especially with my sales rep Mark Levine. I found Mark to be very informative, low pressure and refreshing to work with. This is my second Audi purchase in the past 6 months and I will not shop in at any other Audi dealership.

blondie1

Aug 18, 2016

We love our Audi convertible A5. We are at the end of our lease and due to financial issues we are unable to afford another lease. Our previous experience with Bell Audi has been good and bad.Our first lease we bought the tire protection and when it came time to use it there were all kinds of issues with what was and was not under warrantee. We made it through that. Our next Audi we had no problems with it and did not buy the tire protection after our previous experience. We had no problems turning in #2 and getting #3. We had intended to just look at the new ones to decide if we wanted to get another one, our lease still had some time left on it. We worked out a deal for a new lease, they took our car which was not cleaned or prepped for a return. They did a quick look and in 3 of 4 hours we were in our new lease. NOW it is time to turn this one in, and inspector came to the house and wrote a report that is going to cost us over $1,200. If he could have added bird poop to the list of things to charge us for he would have. The car is in excellent shape inside and outside. It has the normal wear and tear for a car that is 3 and 1/2 years old. I will never lease another car from any dealership. And I would never go back to Bell Audi for anything even if I wanted another Audi. I love the cars but the dealership is not something we are happy with. We also had a problem with our breaks, during the winter when we pulled out of our drive way the brakes started squeaking when you applied the break and continued. We thought we needed brakes.We had the car back there 2 or 3 time and they insisted it was normal and there was nothing wrong with the breaks. It is normal to have them squealing. They finally fixed the problem but told us they did something to make it stop, but there was nothing wrong. We though of buying the lease but they would not work with us on the price. Apparently they are not so meticulous if you are getting another car from the dealership but if you're not you are so screwed when your car is inspected for return.

Mahen

Aug 13, 2016

On the day when I finalized the deal, Eric Thokaai made me wait by telling "you can take the car home in few hours", asked me to pay down payment of $3500/- which I did immediately (On asking questions, reply was all will be discussed when you sit with the fiance personal), was pretty excited. But, after making me wait for more that 3 hours (with my pregnant wife), he told me they need some additional document, and cannot allow me to take the car home. Well, I promised them by providing document so they can process on Monday, which I did, thought of receiving car by immediate Friday or Saturday (Eric Thokaai said yes too), after that I had to call and follow up to know the status of my car (Once you pay them they don't care coz you are hooked), finally, after too much of back and forth I was called on Friday to discuss with finance personal and to take the car home. Note: Met another Unprofessional & rude personThis guys Ryan Schmidt, started showing all the various schemes, and upon questions, was explaining me how the internal process works and the job duty of Eric T & himself. my simple question was why was I not informed about all this before finalizing the deal, his answer was again on explaining the internal process, Ryan was not at all convincing, and was telling us he would rather go home and spend time with his daughters then spending time with us on this discussion, after arguing for more than 1hr, we decided to cancel the deal. Ryan filled the form and said we will receive money back into our account in 1 week.I was constantly following up ever alternate day for next 2 week over phone & email, neither they called back and not even replied with any status on my money ($3500/-) after being fed up. I reached out to Allison and she made it possible to get me my money back. she was professional and did what she promisedSo, long story short, this dealership is not recommended, don't pay them immediately, only pay when your entire deal is confirmed, they also charge you 1st payment which is not towards your vehicle transaction, it goes into dealers pocket. Its a BIG NO! NO! NO! NO!. Full one month of headache!!

My First Audi

Aug 12, 2016

Quick and easy!!! Our salesman, Marc Levine, was direct, to the point and very professional from start to finish! There were no games!! He has great knowledge of Audi and made our purchase seamless! I would absolutely buy a car from him again!!

Sports Car Guy

Aug 9, 2016

Bell Audi had the car I was looking for and I was able to negotiate with them for the right price. They didn't waste my time or try to use hard sell tactics. Marc Levine is a really decent guy and a pleasure to work with. He responded to all my inquiries promptly before, during, and even after the sale.

Noah Schechtel

Aug 8, 2016

Friends recommended to see Marc Levine to purchased a new audi. We had another German brand, but wanted something better in its class. Can't say enough about Marc!!!

Arlene Laderman

Aug 6, 2016

We can't say enough good things about Marc Levine. He goes the extra mile to make you a happy (and repeat) customer. We just leased our 3rd Audi from him.

RN

Jul 31, 2016

Marc Levine is an honest salesperson. He is knowledgable, personable without the slick salesperson attitude. It has been the most comfortable, pleasant car buying experience we have ever had. We highly recommend him!

Ines546

Jul 1, 2016

Went for my 15,000 service. I got an appointment for the following week with a loaner. Once I got there, I was helped with 5 minutes and was driving away the loaner 20 minutes later. Everyone was attentive and efficient.

Cbacarellaa

Jun 30, 2016

Daniella was great, she helped me out with everything. Love my new car. I would definitely recommend my family and friends to come to Bell Audi.

JMark

Jun 27, 2016

I contacted Bell Audi in Edison NJ on Saturday to inquire about a 2015 Audi S5 they had advertised on their website. I was searching for a preowned S5 for several months and was prepared to make a cash purchase. I spoke to Ajay Puri the used car sales rep. who provided me with a copy of the original window sticker and Carfax report so I could confirm the cars options list and vehicle history. We negotiated a fair price for the car including my trade which was approved and accepted by his management. He told me he would call me back in one hour once he had an opportunity to draft the bill of sale and calculate all of the costs including, tax, tags and administrative fees. I told him I was prepared to place a $500.00 deposit on my AMEX to hold the car and I would present him a certified check for the balance when we picked up the car on Monday. When he called me back however he told me that there was a miscommunication and he could no longer honor the negotiated price. What part of, "we have a deal" did he miscommunicate? He proceeded to inform me that the price of the S5 was increased by $3,000.00 and the value of my trade decreased by $1,000.00 which translates to a net increase of $4,000.00. I am simply amazed how this dealership finds it acceptable to waste my time negotiating a fair deal only to rescind it prior to issuing a deposit. If a dealership is unwilling to honor their commitments during the presale how can you possibly trust they will honor their commitments after the sale. I can assure you that I will never do business with Bell Audi and I will certainly discourage my friends, family and colleagues from doing business with them as well. Buyer beware especially at Bell Audi in Edison NJ.

Anthonylovescars

Jun 21, 2016

Thank you to Marc Levine for being outstanding at his job. We recently bought an Audi from Marc. We got a great deal on an amazing car. We went in 15 minutes before closing on a Saturday night and he, as well as other employees, stayed hours later to help us. He did not make us feel rushed at all. He showed us all of our options and helped us make the best choice for us. Marc had the car detailed before we left. Overall, it was a great experience for us because of Marc. If you are looking to buy an Audi and want expert assistance, Marc Levine is the guy to go to. Thank you, Marc!!!

Zach H

Jun 21, 2016

Marc was very helpful from the first time I walked into Bell Audi till the time I drove off the lot with my new car. He was eager to help me find the car that I wanted and provided me with options that took into consideration - my safety concerns, budget and style. Marc and the team at Bell Audi found the exact car that fit all of my needs in Brooklyn, New York and the car was on the lot and ready to be picked up in less than a week. Marc was available at all times during the week and remained in contact with updates as to when the car would be ready. He insisted that he would continue to be available via text/call/email even after the sale, which proves he really does care about his customers. I would highly recommend Bell Audi in Edison and I would certainly keep an eye out for Marc...he will go above and beyond to make sure you get what you want!

tina audi Q3

Jun 20, 2016

Never thought I'd walk out w/ a Q3 the same day I came in to kick the tires as they say. When I walked into Bell everyone, everyone was on the phone. However Daniella motioned to me that she'd only be a minute. I was sitting in the car she came over introduced her self & we were off & running. As a salesperson myself I enjoyed the process of the sale that Daniella & I went through w/ her questioning she walked me through a great sales process. Brought in her sales manger for pricing on my BMW, brought in finance. She got the radio & cell phone set up enough to go home w/ & we set an appointment time for the next day to fully go through the electronics/ navigation system. She was very patient w/ me because electronics is very hard for me. She has called a number of times to check-in on the car. LOVE THE CAR!!! So glad I purchased from Bell/ Daniella Highly recommend!!!

Vivian615

Jun 12, 2016

First off I would like to say I only walked in the dealership for a simple test drive on the Audi Q3 and because Marc Levine was my salesperson I ended up going home with it. Marc Levine is a very pleasant guy and funny. He was very responsive and worked extremely hard to get the car I fell in love with and worked awesome with me in order to make the deal work within our budget. He works well with numbers. Bottom line is Marc Levine is your man for the car you want at the price you will be happy with........he will make sure of that. :) Vincenza From Staten Island

cwsun

Jun 8, 2016

Had a great experience at Bell Audi, and I HIGHLY recommend my salesman Rami. The guy is a gentleman, knows all the cars in and out, and most importantly seems to be a genuinely nice guy. This was the most comfortable car buying experience I've ever head, top down A+ for the crew at this dealership. Thanks again!

grad16

Jun 6, 2016

We had a very pleasant experience shopping for an A3 for my daughter. Marc was able to locate the car that she wanted and was able to work with us in order to make it financially doable. Marc and everyone we encountered at the dealership was extremely nice to work with. Highly recommended!

LoveCars

Jun 3, 2016

Marc Levine was the salesperson I dealt with. He was super responsive and worked extremely hard to find the exact vehicle I was after. In addition, he made sure his price was better than any of the other dealerships I contacted. There were no sales tactics. Simply put, he worked harder than anyone in NJ or PA for my business. I would certainly recommend working with Marc.

Lea0708

May 28, 2016

My experience at Bell Audi was great and Mr. Marc Levine was the person appointed to help me. He was very knowledgeable with the lease process and did not pressure me into anything. He walked me through each and every step and detail until the final step. Very welcoming person and most importantly, honest and kind. I highly recommend him!

pamjim200

May 27, 2016

"Great Experience."Excellent place. Great deal on an excellent car. Would buy there again. See Marc Levine. Very knowledgeable and great to work with. ... World Peace

Joel Pinsker

May 25, 2016

We walked into Bell Audi and met with sales person Marc Levine. We were exceedingly pleased by the service we received and left with a new car. He was already with a customer who had made an appointment when we arrived, without one, but we were willing to wait for him to finish his sale and in the interim he set us up to run our own computer search of the dealership's stock. When we eventually sat with him he was warm, caring, honest and very easy to work with He did not try to steer us toward what he wanted to sell us, but rather helped us find what we wanted. He worked with us , not on us. When it came down to price he was able to meet our needs. When we left with our new lease, he was still there waiting for us to finish the process that followed his work with us, even though it was past closing time. We left feeling very good about the whole experience

Big E

May 22, 2016

It was a great experience the Salesman was very helpful

Billyrod

May 13, 2016

Excellent place. Great deal on an excellent car. Would buy there again. See Chris Cullington. Very knowledgeable and great to work with. The overall experience was great. Was able to test drive a couple of cars. Never drove an Audi before but was sold the moment I press down on the gas pedal.Hope to buy more in years to come

Palmina

May 12, 2016

It is a pleasure working with this Audi dealer and Danny Alves. I would recommend it to all my friends and family looking to purchase a car.

mpurce1

May 2, 2016

I recently went in to lease a new Audi A4. After doing some extensive research on the model I was happy to see that any loose end questions I had were quickly and concisely answered by Jason. The process of leasing through Bell Audi, Jason, and his team was top notch and I would highly recommend it to those interested in a new vehicle as I was.

Angel Ojeda

Apr 26, 2016

We were referred to this dealer by one of my best friends and was advised by him to deal w/Marc Levine, were can I start, first he welcomed us and was very accomodating, he showed us the car in DETAIL, very Knowledgeable, Experienced and Thorough explained everything in regards to the Model we were buying, I have to say His Customer Service experience can not go Unnoticed, right from the beggining he Promised and assured me "I'll get you in car and happy! well he was a man of his word, Polite, Curteous and Walk out w/a brand new 2016 Audi w/all the trimmins he Promised and SOME! the process was flawless and fast I am Happy w/the Overall Experience at Bell Audi, but Most The Professionalism of the sales agent Marc Levine! P.S He even followed up to ask How i was Enjoying my carThank you Guys at Bell Audi I would recommend this dealer to anyone w/the Experience and Comfort/Ease I experienced

imissvick

Apr 26, 2016

Bell Audi is a great place to purchase a new car. All their workers are great. The salesman I dealt with, Mark Levine, was absolutely fantastic. I was in a bind and needed a new vehicle in a pinch, and he went out of his way to help me out. He and his manager, Ryan, worked with me to find me a good vehicle within my budget. I cannot recommend them any higher.

Jeffandronnie

Apr 23, 2016

We are so pleased with our new car purchase from Bell Audi in Edison! Jeffrey and I are very satisfied with the purchase of his new Audi S Line - A3. Abe was exceptional with his customer service support!!! He was the 1st Associate to great us in the showroom - Adnan in finance the department was awesome!!!! Abe was instrumental in ensuring that our customer experience was very enjoyable!!!

jargenzi

Apr 23, 2016

Albert was a pleasure to work with while shopping for my new A4. He made the experience a lot less stressful than I had originally anticipated. Thanks, Bell Audi!

Smondi23

Apr 23, 2016

I purchased my Audi Q7 and 2011 from Albert Nkansa and was very happy until recently when I didn't have such a good experience with your service department although they try hard to please the customer had to bring my car back several times for the same issue and same problem I had already made a decision to purchase a 2017 Q7 but wasn't really sure about purchasing it at Bell Audi the only reason that I purchased my new car at your dealership is because of Albert Nkansa he has always been a man of utmost integrity and honesty, he has gained my respect over the years, I know if I ever have a problem with service again that he would be there to help me out Albert is a true asset to your Organization and I would only recommend people to see him personally if purchasing a new Audi

Robert H Strother Jr

Apr 18, 2016

Traveled over 80 miles to Bell Audi,well worth the trip.Sales associate, Luigi Daniele was personable and very knowledgeable. Made entire time spent with myself and my wife quite enjoyable. Worked very diligently to make our auto purchase as enjoyable as possible. Also rave reviews for Ryan Schmidt one of Bell Audi's business managers. Will return in near future to purchase an SQ 5 for my lady.

Tsellers28

Apr 11, 2016

Albert N. was fantastic! He was personable, and made the whole process easy to understand. The whole team at Bell Audi did everything they could to make the process smooth and keep the price low!

q007x4

Apr 9, 2016

26 March 2016: first experience purchasing an Audi and was pleased with the overall process. Went to the dealer only to look around, wound up with a 2017 A4 just a few hours later. Marc Levine was patient and knowledgeable and engaged throughout. The entire team took their time and let me test drive multiple vehicles, taking into consideration my likes and dislikes. Even the gentlemen who helped move the cars around the lot took the time to speak to me and even go on one of the test drives - without the salespeople around. This is how the dealership showed credibility and transparency to me. Looking forward to going back.

naca5011

Apr 4, 2016

I'm always treated with respect and great service. This is my 4 Audi car at this dealer. Marc was very helpful, and made me feel comfortable.. I also recommended few friends over the past 5 years that leased cars from Bell Audi.

Cristian

Apr 2, 2016

This is by far the best dealership I ever been to. I had an amazing experience purchasing my vehicle. Everybody in that dealership was very nice to me.

drob003

Apr 2, 2016

My experience at Bell Audi was very good. They were eager for my business and helpful when selecting my new vehicle. I will definitely consider Bell Audi for future purchases.

Stephen Petrosino

Apr 1, 2016

Very courteous and he gives ifd5 that family vibe. Knowledgeable and upfront.Overall a very pleasant experience. From sales to management to finance. Service is yet to be seen.

Sharon613

Mar 31, 2016

My first experience with Bell Audi was extremely positive. When I was looking for another company car, I reached out to Marc Levine. He was very professional, knowledgeable and quick to respond. He made the process very easy. would highly recommend Bell Audi and Marc!

Tom86

Mar 31, 2016

Excellent service, treated like a part of the family and made buying a car very easy. Got exactly what I wanted at a great price. Mark and Ryan were easy to talk to and went above and beyond.

Framer397

Mar 30, 2016

My experience at Bell Audi was very positive. Albert was easy to work with. He was very professional. Competent, helpful and accommodating. He was very attentive and out the clients' needs first.

John725

Mar 30, 2016

We just had our second very positive experience at Bell Audi. We requested Marc Levine again. He is friendly and professional. We would recommend him to our friends and family with confidence. We love our second Audi.

victor rymer

Mar 19, 2016

Of all the dealerships that we visited previous we found this dealership to be the most honest friendliest and really cared about what we wanted without pressuring us in a very professional way. We found this particular dealer ship to be very accommodating. Our salesman Albert we found to be very professional and a pleasure to deal with he deserves a 5 star rating.

mike

Mar 16, 2016

Very positive experience from my first phone call till driving off the lot in my new Audi ! I could not have asked for a better experience and that was due to the my sales specialist Albert Nkansa . He was very personable , honest , direct , a people person but above all a salesperson who listens and respects the the needs of the buyer . Never did I feel pressured to buy but on the contrary he was concerned with me being comfortable with my decision . After the sale he spent a great deal of time showing and explaining to me the advanced technology of the car . Any one out there looking for an Audi I would highly recommend Bell Audi and ask for Albert Nkansa . In addition , the sales manager Robert D' Angelo followed through with all promises made and put me in the Audi I wanted.

PaDave

Mar 12, 2016

I lost my vehicle in a flood, so I needed a new car A.S.A.P. It was a 1hr 40min drive to the dealer. My personal bank approved an auto loan but there was an unforeseen issue. My salesman assured me that their finance guy was the best in the business, he would find the right bank for me. Not only did he find me a loan, it was a whole point under what my bank was offering me.... My original loan percentage was good, but what I ended up with was amazing. The customer service was top notch! Everyone involved with the sale stayed after hours to make sure I was satisfied with my buying experience. I forgot to mention, this was for a used car... A used car! I've had great sales reps in the past. This is my eighth vehicle and one of the best buying experiences to date. If you're in the market go to Bell Audi and ask for Aubrey, he's awesome!

debbstar7

Mar 8, 2016

It was the most pleasant experience I ever had buying a car!!! Albert Nkansa was so nice and helpful , he answered every question I had . I already told my friends to use him and your dealership for their next car purchase . debbie

roblib

Mar 8, 2016

This is the 2nd auto that I purchase in 7month Marc Levine from start to finish was great. Everything that was said happen. When getting a car this easy you don't mind going to a car dealership. Marc thank for everything

1Batman249

Mar 7, 2016

I had a Great overall experience while at the dealership, and after leaving as well. I was very satisfied with all the service, and information and knowledge given by the seller Albert nkansa

Richard TTS

Mar 7, 2016

The build and purchase of my new TTS was the most pleasant and informative auto purchase ever! . I fully attribute this experience to Albert Nkansa's outstanding care and handling, not to mention his thorough knowledge of both the car and the overall build and sales process. While I certainly knew that he was a busy salesman, he always made me feel that I was his most important customer. So, if you want your next car purchase to be one that includes confidence and enjoyment, call Bell Audi - call Albert.

Pleasent16

Mar 4, 2016

We highly recommend Marc Levine and Bell Audi for there professionalism and courtesy ,perfection and very accommodating.Excellent customer service. Marc Levine and the entire team at Audi made our car buying experience wonderful and answered all our questions extremely thoroughly and we walked out with a great deal with a Q7 2017 Audi and very excited and happy.

audis4guy

Mar 3, 2016

Never had such an experience with a car sales person before.Approached them for a used S4. Mr. Ajay Puri was not interested to talk or help - please stay clear of him. He was slow to respond to my original inquiry. After getting hold of him, he wouldn't have a fair discussion. He wants me to go to KBB or another dealer to tradein my car, then go back to him for a purchase. He neither has the interest nor patience for a customer acquisition.Good luck you guys, hope you get to work with another sales person there!

Fratto

Mar 2, 2016

I've been in the car business for 6+ years now. I work for another branded dealership (not that I don't stand by my brand lol I just see it every day and wanted to go off the grid.) However our corporation is also connected to another Audi store else where. With all of my connections I still couldn't find a better deal for an Audi then what bell Audi offered. but the icing on the cake was working with Rami. A true stand up guy with no pressure. no games, no tricks. If you want an Audi, Rami is the guy.... ps. I also want to give some credit to the finance guys who's names I forgot but damn they got me a great rate.

tommyv

Feb 27, 2016

The courtesy and professionalism was overwhelming.The sales team was patient and very accommodating.The management was honest and cooperative and not overbearing and forceful.The entire team at Bell Audi made my car buying experience very pleasant.And the best part is that I drove home in a brand new Audi!!

alliegard

Feb 19, 2016

My experience at Bell Audi has been nothing but pleasurable. The service is absolutely outstanding and Marc Levine has the most up to date knowledge on each model I considered. My new Q5 has gotten me through the past few NY snowstorms and I am completely happy with my new purchase! Bell Audi and Marc really take their time with you and I felt as though I was their number one priority from start to finish. They worked hard to find the exact specifications I wanted in my new vehicle (i.e. color). Thank you Ryan, Marc, and Bell Audi for your OUTSTANDING 10+++++ SERVICE! I cannot wait to continue our relationship throughout my car buying years.

lugga12345

Feb 17, 2016

I'm very pleased with my leasing experience at Bell Audi. I was fortunate to work with Jason Skolnick and he is one of the best salespeople I've ever dealt with. He is upfront and honest and will do whatever he can to get you the deal you want. I also want to mention my positive experience working with Ryan in finance and Craig in service. Both gentlemen are true professionals in their respective departments. I highly reccommend Bell Audi to anyone in the market to lease or purchase an Audi.

SheaQ5

Feb 13, 2016

Jason was extremely easy to work with and able to answer all my questions. He was very knowledgable and worked with me on my needs. Jason was pleasant and polite making my experience at Bell Audi an amazing one. Thanks Jason.

ericstorage

Jan 26, 2016

I have been an Audi customer for over 15 years. I have bought only Audi cars. I have bought from many dealerships but I have to be honest Bell is by far the best one.I called and asked for the sales manager. I met Bobby D'Angelo. From the minute I met him, he was the most professional manager I have ever seen. I told him I like to cut to the chase, no sales person etc. I even had a trade. I did it all over the phone.Yes they are in business to make money but with me you will make a paycheck but not get rich, lol. I called him one day, the very next day my car was ready and insurance was done. OMG, I was so scared about how easy it went.When I got their I met Bobby and he hooked me up with AL. OMG again what a joy. So friendly, no hidden costs, BS etc, down to the point, easy to talk to and just a hell of a guy. Loves his cars so that helps lol. I even told him that I do not like going to the business office. He even prepped the business manager.I get to see the business manager- okay am I broken record yet??? OMG!! What a joy to deal with. He sold me the rim and tire package and the maintenance package. I agreed to that and only that. He was not pushy but instead very professional.Overall hands down I will only buy from Bell Audi. Also FYI I live in upstate NY and they are in NJ. Just goes to show you I will travel for good prices and most of all, the best customer service I have ever seen.Job well done to Bobby and his team! Hands down I would highly recommend this dealership.Thanks!Eric

Suliman Ahmed

Jan 3, 2016

Good Customer Service including final lease deal, selection of vehicle, delivery of vehicle and advice in additional accessories selection. All staff members were friendly and co-operative.

Allen L.

Jan 2, 2016

I just brought a used car with Marc Levine and Shree Jasty who is the finance manager. Marc took the time to explain the process and give me a fair deal. Did I get a great, great deal? I would say no, but did I get pressured or felt like being mislead I would also say no. He did a fine job and I appreciate that. Shree Jasty found a good finance deal for me. He patiently explained everything and answered all my questions. Remember you still need to do your homework and be an educated buyer but he got me a good deal which I am very happy with. I would recommend this dealership. Marc and Shree treated me fairly with respect. For that I want to say Thank you!! :) :) Sincerely,Allen L.

Jmacinc

Jan 2, 2016

As many of the other reviews have already noted, I had a good sense throughout my recent used car purchase (dealer service vehicle, 2016 A6) that Jason was providing me completely accurate answers to my questions and even providing me with information above and beyond my actual questions. Based on previous experiences with dealers in Brooklyn, this was a very pleasant surprise. I would also recommend the dealer for setting a very fair price on this car. My only two complaints were 1) the interior of the car, though clean enough, could have been made to look more like new with some attention to the details (I'm sure this was a job the service dept dropped the ball on, not Jason) and 2) as a first-time buyer, the warranty and extended service contract options seemed more complicated than necessary -- again, not a complaint with Jason.

Alicia and Al

Dec 24, 2015

We highly recommend Rami Ayyash and Bell Audi. We visited several other car dealerships, and Bell Audi provided the best service and product. There is another Audi dealership much closer to our home, but we chose to go to this dealership because of the pleasant, non-stressful experience we had. Rami was extremely knowledgeable and went above and beyond to make sure we were satisfied. His knowledge, professionalism, and friendliness helped close the deal. Thanks a million to Rami and Bell Audi.

Bartonyjr

Dec 22, 2015

I purchased a used vehicle, I thought from a reputable dealership who would stand behind their inventory. I had electrical issues less than 2 months later and found no support what so ever. Not even a return call. Thank god it was a Mercedes and not an Audi because Mercedes backs their products even out of Manufacturer warranty. Never received an owner's manual as promised. Multiple phone calls with no results. Inexperienced Salesman with poor management skills and service. As an out of town buyer, very unhappy, be aware all! Due to this experience the Bell lost a second purchase.

JERA

Dec 22, 2015

For my first dealer purchase, this one was one very smooth experience. Surprising this was the first dealer I've been to purchase a vehicle and it was quite smooth, more so than expected. It's nice to find a a place close to home with a team that pulls their way through to make things happen. Honestly was there, and genuine attention to detail. The undivided attention provided by Aubrey and Ryan are beyond my expectations. My hats off the Bell Audi Team, cheers.

Benny Sil

Dec 21, 2015

I usually hate the car buying experience. It's full of BS, and awkward people trying to sell you things that you don't want, and pay a lot for them. Having said that..... Daniella made the whole experience easy and really listened to what I was interested in and not try to "force feed" me the company "pitch line." More importantly, her communication with me through the process was impeccable. I would recommend that if you are interested in purchasing and Audi, you seek her out at Bell Audi.

Rachels

Dec 18, 2015

I recently leased an Audi A3 from Daniella Albano at Bell Audi and could not be happier with the service I received. The whole process was quite easy and quick, considering she went above and beyond to locate the exact color I requested and had it ready within a day. She is a great salesperson and a pleasure to do business with.

Msimamail

Dec 16, 2015

Saw the car on car guru app. Went there and bought it . Pristine A4 2 years old. Went over all of the details of the car. No haggle. No pressure

Mike

Dec 10, 2015

I called several dealerships for a quote and Bell Audi gave me the best price by far for my A4. We negotiated most of the details by phone and when it was time to pick up my car, everything was exactly as promised; very efficient and pleasant experience. Salesperson Rami answered all of my questions; he was very quick to respond to all concerns.

Perry L.

Dec 9, 2015

Bell Audi was GREAT in every aspect. Everyone was very easy to deal with: Salesman (Marc Levine) was extremely knowledgeable, and the Business Manager (Ryan Schmidt) was honest and professional. I can't think of anything they could have done better!

tasbir

Dec 8, 2015

I bought Audi A6 2010. I found the car online while I was researching. From the first phone call til I got the key to drive away my overall experice was amazing. Very professional and helpful consultants. Specially Rami Ayyash was very helpful it was worth driving 2hrs to get the car. Audi for life and best dealership in tri-state.

ruamit03

Dec 3, 2015

Took my 2015 audi S4 there for service, they damaged the car and refused to pay for it. The service manager said "I don't see how we could of caused this". Stay away from them at all cost.

Mr. Ramirez

Dec 3, 2015

I am more than satisfied with the service provided by Bell Audi...I just purchased a vehicule and even though it was not an Audi, Saleperson Marc Levine was very thorough and experienced, he made me feel welcomed and confident in the purchase!!! I will definetely send business his way and will recommend highly to anyone intersted in a Vehicule.

David L.

Dec 2, 2015

I purchased an Audi Q5 from Daniella and the experience was surprisingly great compared to other dealerships. Daniella was open and honest about the process and price of the car. She continued to follow up after the purchase to make sure the car was good and to see if we needed any help. Bell audi makes you feel like you are a person and not just a sale.

palford

Nov 24, 2015

I bought a 2013 Audi Allroad last weekend and the experience was simply AWESOME! I didn't want to drive all the way to Edison, NJ. if I was going to have to endure a long and annoying sales process. Chris Cullington assured me that there would be no surprises. Upon arrival, the car was ready for a quick test drive and was sitting right in front at the exact time I requested. Chris made everything smooth and easy! I had questions about features in car over the weekend and Chris responded promptly to my texts. He even called yesterday to check-in and make sure that I was 100% satisfied. I usually don't write reviews but went out of my way because of this positive car buying process. Give Chris a call on his cell at 917-435-0806 and I'm sure he'll make sure you have a great experience too. Have fun with your new Audi! I switched from BMW and I'm loving it. I look forward to experiencing the Quattro in the snow!!!

jlew715

Nov 23, 2015

From the initial phone call to driving off the lot, everyone was friendly, professional, knowledgeable, and efficient. I can't say enough about Chris who made this a great experience. He was in constant communication until we finalized the deal. Thank you to Chris and Mr. Shree, I appreciate your professionalism and passion to provide excellent customer service.

Donnam

Nov 22, 2015

Daniella has changed my perception of car salesmen. She was very up front and honest with price and I never felt pushed into buying. She was also extremely knowledgable of the vehicles . It was a pleasure working with her!

gioaaron

Nov 22, 2015

We had a deal for an used Audi A6 2008, included taxes, fees...etc etc...(price on road) . I am resident in ny, so I tried to make a deal, to avoid waste of time, where to move, what to do. I am also new in this country so I do not know how it really works, my first car in us. When I went to the dealer, the salesperson said to me you do not have to pay any taxes here. Ok- I said, this was part of the deal, they have to pay it, included in the price.I asked: Do you know whether the maps of navigator are updated. I do not know, I have to ask-salesperson answer. Do you know whether the car was checked, when was accepted, and May I see the report??? Yes, sure. It was checked, but I have to ask for the report. Unbelievable.I asked: who is going to give the plates? Oh, we'll give you just temporary plates, the definitive You should get it in Ny.In NY????- But, I have to pay taxes then.....8.875% guys + new plates, new registration...at least 10% more than the price that we agreed.This is very unfair. We had a deal ....etc etc...I complained with salesperson, and the very big Business Manager, who Politely said to me: You can always give up and not buy this car...or jump to another one more affordable.The most shady people with which I had to do business in my life.

an30eesh

Nov 18, 2015

Rami is a very good Salesman. I got a good deal on Audi A6 Prestige. I am Planning to buy another SUV from Bell Audi.

Lisa T

Nov 18, 2015

I recently purchased a used Q7 from Bell Audi. My sales lady Daniella was fantastic as well as Ryan the finance manager. I will definitely be doing business with them in the future. It was worth the hour and a half drive!!

Walsh, Patricia

Nov 17, 2015

I had an excellent experience with Danny Alves at Bell Audi. He was professional, personable and never tried to push me towards a vehicle. I changed my mind several times and each time he ascertained the necessary information for the vehicles and always mIntained a professional attitude. I would highly recommend Danny and Bell Audi.

mtrac214

Nov 6, 2015

I bought a Certified Pre-Owned SUV from Bell Audi. Ryan was courteous and helpful and made the process really easy. Even after the purchase Ryan stayed in touch to make sure everything was going smoothly.

Debi236

Nov 3, 2015

I just bought a pre owned Honda here. Jason was our sales rep. I found him to be straight forward and honest. No gimmicks or extra fees, it was a pleasure to do business here..

Docsmom

Nov 1, 2015

Dealing with Mark and Ryan was a pleasure. Mark was courteous and very helpful. No pressure sales and professional. Both Mark and Ryan made every effort to satisfy our needs.

Audibuff

Oct 30, 2015

I bought an SUV from Bell Audi couple of days ago. My sales guy, Joseph Kwon Hough, has been polite and patient with us. Unlike the other sales people, i never felt like i was being pushed to purchase. He is excellent to work with. I recommend this dealership and Joseph. Go Joe!!!

Alan O.

Oct 24, 2015

I just purchased a new Audi from Bell Audi and worked with Marc Levine. This was undoubtedly one of the best experiences I've ever had purchasing a vehicle. Marc and Bell Audi's professionalism and customer service are second to none, and I would strongly recommend that anyone looking to get an Audi should go to Bell Audi and ask for Marc. You will be glad that you did!

Regis

Oct 22, 2015

My experience with Bell Audi and more particularly Marc Levine was exceptional.Marc knows everything about the cars he sells and he found me the perfect car in less than 24 hours !It's a pleasure to deal with real sales person who have the knowledge about the car they sell.I highly recommend bell Audi and if you have to chose, I recommend to work with Marc.

Stephanie S.

Oct 21, 2015

If you're looking for a high end luxury vehicle, you have to stop in at Bell Audi. I always loved Audi vehicles, but thought they would be too expensive. Not only do they have a reputation for great cars but their prices were great too. I stopped in at Bell Audi to see the Q5, and ended up buying the Q7. I love it, and I feel like a million bucks in it! And if you're looking for someone who is patient, professional and genuine, Marc Levine is your guy. He was honest, friendly, knowledgable, and he's funny too. Happy we got to meet him, and looking to have a long lasting relationship with Marc and Bell Audi.Many thanks to Marc and Bell Audi!!

Mark H

Oct 15, 2015

Was in the market for a mid size luxury SUV. Visited many dealerships in both NY and NJ and found Bell Audi to be exceptionally friendly, customer service oriented, honest and not pushy. Grateful to have been introduced to Chris Cullington at Bell Audi. Just not enough superlatives to compliment Chris on such a wonderful experience and seamless process. If Chris hadn't mentioned that it was his first week at Audi, I would not have guessed from his professionalism and attention to detail. Looking forward to purchasing my next vehicle from Bell Audi in the near future.Also, many thanks to Daniella.Great Job Chris!

Julie G

Oct 14, 2015

It was such a pleasure working w/ Danny Alves at Bell Audi. He was super efficient and helpful in the purchase of my new A4 (which btw I LOVE!!)...i get so many compliments on my car :) He was a pleasure to work w/ and the delivery and execution of my car was flawless.. Thank you

Mr Jigo

Oct 13, 2015

Hi - I bought a used BMW from Bell Audi approximately 2 months ago. I waited for some time to write my review to ensure it was all good, and it is. My sales person was Allen ("Al") Sorochiello. He was knowledgeable about the car and cars in general. Test drove two cars, no pressure sales and no slimy dealership tricks to deal with - unlike some dealerships (that Nissan place across the street). All in all, I received a fair price for the car and have been happy driving it. Customer service after the purchase has been good. No complaints. I might even consider buying an Audio next time.........I recommend Bell Audi, and Al in particular. Happy Car Shopping!

Vpercoco23

Oct 13, 2015

Ryan was super patient and never pressured me into anything, which was very important to me since I wasn't ready the first time I went to the dealership. When I was ready, he took the time to show me the car I wanted and how all the features worked. Overall great experience and I love my new Audi!

Sherif Aziz

Oct 10, 2015

Mr. & Mrs. Sherif Aziz ... 10/2015 We had a wonderful experience at Bell Audi. We bought a 2016 Q5 and got a great deal. Rami Ayyash greeted us and was very pleasant and helpful in choosing the right car for us. Mr. Ayyash was very knowledgeable, professional and provided outstanding customer service. He offered a test drive and after finding the car with the right configuration, he stayed with us to finalize the sale. We very highly recommend Rami Ayyash for his magnificent manners and professionalism. He was very patient in explaining to us all the features of the car and answering all our questions. He exhibited no pressure whatsoever and made our experience very pleasant! We would like also to acknowledge Mr. Muhammad Adnan - Finance - for being meticulously organized in preparing all the paper work and making the signing of the documents very smooth and very quick. We were very satisfied with the courtesies and the service of the entire team at Bell Audi and we will certainly go back for future Audi purchases.

Sherif Aziz

Oct 9, 2015

Mr. & Mrs. Sherif Aziz ... 10/2015We had a wonderful experience at Bell Audi. We bought a 2016 Q5 and got a great deal. Rami Ayyash greeted us and was very pleasant and helpful in choosing the right car for us. Mr. Ayyash was very knowledgeable, professional and provided outstanding customer service. He offered a test drive and after finding the car with the right configuration, he stayed with us to finalize the sale. We very highly recommend Rami Ayyash for his magnificent manners and professionalism. He was very patient in explaining to us all the features of the car and answering all our questions. He exhibited no pressure whatsoever and made our experience very pleasant! We would like also to acknowledge Mr. Muhammad Adnan - Finance - for being meticulously organized in preparing all the paper work and making the signing of the documents very smooth and very quick. We were very satisfied with the courtesies and the service of the entire team at Bell Audi and we will certainly go back for future Audi purchases.

JRT

Oct 7, 2015

Daniella was very knowledgeable, professional and provided outstanding customer service. She followed up on our questions and got back to us timely. I would shop here again in the future.

TBJR

Sep 30, 2015

Highly satisfied with my buying experience at Bell Audi. Marc Levine is an outstanding Audi Brand Specialist. He made the car buying experience simple, personal, and fair. I highly recommend using Marc at Bell Audi for all car buying/leasing.

q7aos

Sep 29, 2015

We bought our q7 from Greg Mills at Bell Audi. What an amazing experience. He was really easy to work with and always had a great smile. He explained my car features in detail and went over and beyond helping me set up all the great perks this car has. I Would recommend Greg and this dealership to everyone!

Satisfied

Sep 28, 2015

My salesman Marc Levine was wonderful. He explained in detail all the new features the car offered and made the boring signing of papers so easy. The facility was immaculate and service from everyone was warm and friendly. I highly recommend Belle Audio. Love my Audi!

Luis Ramos

Sep 21, 2015

Great experience with Sales person Eric Thokaai. Make sure you ask for him he's very knowledgeable about all cars of interest. Highly recommend asking for Eric!!! Thank you bob for being patient and making me a new Audi customer. Ryan the financial salesperson was very precise and understanding to my needs when it came down to warranty. Eric keep up the great work and God bless...

FAS2015

Sep 16, 2015

I was extremely pleased with my sales person and the finance manager. The entire process was pleasant and unlike any other auto buying experience. Based upon my personal experience, I would HIGHLY recommend Bell Audi to any family member or friend.

jffbri

Sep 16, 2015

I started working with Albert Nkansa when I came across a few vehicles that I found on AutoTrader. Living in Pittsburgh, I was hesitant about buying a car that was several hours away in NJ, but Albert was very transparent about anything wrong with the slightly used Audi Q5 that I was inquiring about. He consistently communicated with me about any concerns or questions I had and made sure the buying process was as smooth as possible. I would absolutely recommend working with Albert and Bell Audi.

juanblo40

Sep 16, 2015

Big surprise at that time I reviewed the rate on this dealer still 5 start. so I don't know WY for the past month I been trying to get the jack and asesories to remove the spare tire from the truck that were missing.and back and forth from Mr aj the sale man to Mr Dave coza and after all Mr Dave the manager don't get back to my. Not even has the respect to a list get on the phone and said is your fault you sure look for missing parts but I didn't think was a nessesary because the big rate on this 5 start dealer .juan palacio. My rater to your dealer minus 10

Buyer 1345

Sep 14, 2015

Do yourself a big favor and ask for Albert Nkansa when you walk into the dealership. He knows everything about Audi and than some. He also knows how to sell you a car without any pressure and making the experience of purchasing a car actually enjoyable.

cait88

Sep 14, 2015

Today was my first experience with leasing a new car. While at the dealership I was helped by Albert Nkansa & Ryan Schmidt. They were both extremely helpful, friendly, and answered any questions I had regarding my new car. Working with them made the entire process simple & I would definitely recommend them to family/friends interested in purchasing or leasing a future Audi!

subhajit4u

Sep 9, 2015

I was looking to lease a entry level luxury car. Had visited the BMW showroom but it just didn't work out. We were looking for specific features like navigation, blind spot assist, leather seats, sunroof all of which came with the particular model which Rami pulled out from the hat. Our negotiations were quick and even when we managed to reach the showroom at 7PM we had sealed the deal by 8. It was short and quick. Next day Ryan convinced us to go with coverage for extra wear and tear while he could also sense that I wanted my car to look new. Overall excellent service specially I reached almost at closing hours both days, help with all the information we needed and on the quoted price. I was a little disappointed when I learnt that there was a $500 discount on my existing prius after completing the negotiations! Somehow I felt the price could have been adjusted with that specially considering it was a 2015 model but no complaints as I got what I quoted.Overall excellent, looking forward to 2018 when we can maybe lease a Q5.

James826

Sep 8, 2015

Marc was quite straightforward with me about the vehicle and the pricing. My kids love the test drive as Marc encouraged me to go faster.

audit

Sep 3, 2015

My first time buyer of an Audi and am loving the Q5. Salesman was very good to me and did his homework and follow-up calls. I was very satisfied with the end result. Would recommend Luigi Daniele as well as the overall dealership.

Juan G. Lopez

Sep 3, 2015

This is our fourth Audi. Ryan Bonderenko and Rami Ayyash continue to exceed our expectations. We are treated like family members every time we visit. There is no hard sale, or high pressure engagement you normally find with other places. This is our second car and we leased an A3. We are in love with the design, ergonomics, and performance -- it has no peers in the segment.Bell Audi embodies the understated elegance that is Audi.

Audi Fan

Sep 1, 2015

My first time buyer of an Audi and am loving the Q5. Salesman was very good to me and did his homework and follow-up calls. I was very satisfied with the end result. Would recommend Luigi Daniele as well as the overall dealership.

First Time Buyer of an Audi

Sep 1, 2015

I dealt with Shree Jasty and he was wonderful. Explained the closing of the deal and very efficient.

Gail Sussman

Sep 1, 2015

My family has now bought 4 cars at Bell Audi and each experience has been excellent. Most recently I purchased from Marc Levine who was a reference of a friend. Marc has a calm and very honest style, taking the time to know what my needs are and which model would serve me best. Most recently I purchased a new vehicle and encountered some personal issues making driving the car challenging. Marc spent the time to work with me and the manager to find a solution we were all comfortable with. It took almost 4 hours of Marc's time in an evening but he made sure I left happy and safe. I recommend Bell, and mostly Marc, to anyone looking for a no pressure, honest car buying experience. From Craig in service to the fellow in finance, this place is top notch.,

Motown47

Aug 31, 2015

Glen Sussman was wonderful to work with in choosing my new car. No pressure--answered all my questions. I left with a Q3. I would definitely go back to this dealership.

ninafoch

Aug 31, 2015

I was not sure which car I would end up leasing. I did a lot of homework and had gone to the auto show in NYC. I saw the Audi Q5 but was not sure I could afford it. Against my better judgement, I stopped by two weeks ago and was introduced to Glen Sussman. He assured me before we took the car for a ride that I could afford it and he was RIGHT! Glen was professional, extremely knowledgeable, very patient, and answered all of my questions. Today I am driving a beautiful white Q5 and I have Glen to thank for that!!! Thank you Glen. I hope many people come to visit you, whether buying or leasing. Oh and a bonus was that he was able to take my Lexus off my hands.

ron

Aug 31, 2015

I was initially looking at the Porsche Macan, but was turned off dealing with the various rude/non-email friendly Porsche dealers. After looking at the Q5 in NYC, I checked a couple local dealers, and Rami Ayyash was the most helpful answering all of my questions, and always quick to respond. He was patient, never pushed me or try to upsell, just wanted to find the best car for my needs, he was the BEST car salesman I have ever dealt with. I came all the way from NYC to buy my car from him and it was a great experience the entire way. It makes me like the Audi brand even more, I will be back for any of my car needs. Thanks Rami and Bell Audi!

Lisabell

Aug 26, 2015

I am purchasing my second Q5 2016 from Bell Audi. My experience was very pleasant and professional both Glen Sussman & Ryan in Finance department were very accomadating. All my concerns about the options & warranty were addressed. I had a very good experience purchasing my new car and would recommend them highly. I also would like to mention the service department is extremely well run, from my previous ownership I had good service, both times I visited them for routine maintenance. Thank you Robert & Lisa D'Elia

Mpc

Aug 26, 2015

My sales person was outstanding. Finance was a excellent. The entire dealership was very helpful and I would go back tomorrow if I was going to buy another Audi. Very good experience.

Andrea

Aug 21, 2015

I purchased this week a 2016 Audi A4 from Mark Levine at Bell Audi ... great car, great guy, great dealer! Thank you Marc and team for your patience and professionalism.

Ntgrounded

Aug 20, 2015

Leased an Audi Q5 at bell Audi . The experience was very easy and care free. Glen my sales man took care of everything for me and made sure I was happy . We together worked out a great price on the truck and it had even more options than I wanted in it . He explained everything I needed to know about the truck and reassured me he was only a phone call away if I had any question afterwards . He also did the paperwork after the purchase very quickly and I was not there for hours like other dealerships that I have been to before . I Strongly recommend the dealership bell Audi and give Glen a try he will treat u write and give an honest price .

KDW19143

Aug 19, 2015

I am less than pleased with the salesmanship at this dealer. July 1st I called to inquire about a Q5 and got a Glenn on the line. This person was very short with me and refused to confirm my questions regarding the state of the vehicle, particularly if it was previously driven by a smoker as I didnt want a vehicle with the remnants of smoke. He had the nerve to say he couldnt do that and when I book an appointment he could let me know better then. Following my vacation I decided to check to see if the vehicle I was after was still available, it was. July 9th I called and made an appointment with Allen to see a CPO vehicle, he specifically asked what time Id be there and I said within the hour as I was coming from my first appointment at Audi Freehold (which I thoroughly recommend over Bell Audi). Upon arrival, I had to wait for Allen to return from a test drive, once he greeted us he went off to locate the keys to the vehicle which took him at least 45 minutes, once he located them he realized the vehicle I specifically stated I was coming in to see was blocked in by another vehicle. This took another 30 minutes for him to locate the keys to this vehicle and move it. It would seem to me that if a customer is coming in within the hour these particulars would have been taken care of. Let me also note that the vehicle I came in for was not clean and he made no effort to have it washed before the test drive. Hmmmm.Following the test drive, we sat down to discuss numbers, I KNOW I didnt get the best deal for the car but purchased through my CU a week later. Again I made an appointment with Allen; I arrive and sit more than 1.5 hours before finalizing the deal with the finance manager. Completely aggravated considering I called Allen and texted with him indicating that I am on a tight schedule and needed things to stick to the schedule-- he showed absolutely no concern for my time. And in fact, I noticed another customer that arrived after me was with the finance mgr before me??? BTW, I came all the way from Philadelphia, PA. During my wait, we decided to go out and inspect my new vehicle, now that it was clean- there were several dings, scratches and a cracked front bumper visible. Of course, Allen is shocked and tries to put it off as it being normal wear. This was completely unacceptable and I let both he and the manager know that had the car been prepped when I came in the first time, this would have been addressed at that time. They agreed to make the necessary repairs and made arrangements to pick up my car as I was not taking another trip to Edison, NJ when this was their goof. Overall, Ill never purchase another car from Bell and the ONLY reason they got this sale was because of the specs I wanted that I was only able to find at this dealership. As I noted above, I went to Audi Freehold and had the most pleasant experience from the time I called and made the appointment to the time spent with the salesman. This wasnt my first rodeo, as such; I expected a thank you note in the mail and or a follow up call to check in---nothing. Im a Sales Executive and if I handled my clients similarly, I wouldnt be in a position to purchase a luxury vehicle. BTW, Even though the salesman at Audi Freehold didnt make the sale HE SENT A THANK YOU NOTE in the mail and text me to see how Im enjoying my new car!!! BELL AUDI, you need to take lessons. The only reason they got my business was based purely on inventory. Thankfully, I can take my car to a local Audi dealer for service.P.S. Make sure when purchasing any vehicle that the batteries in your key are replaced. Take a wild guess what my experience was.

Omar.C

Aug 19, 2015

I just recently purchased a 2016 Audi A6 from Mark Levine at Bell Audi. The experience and the sale of said vehicle was as i expected 100% A class. From the sales Manager Ryan .B to Mark Levine these gentleman worked past the point of what normally is done at a dealership. I traveled from Northern NJ to Bell Audi because of these reasons. My local Audi Dealership (Paramus Audi) is 5 miles away, and i will never step in that dealership again. Bell Audi's reputation as one of the best if not the best Audi dealerships in NJ is without saying accurate. This is due in part to the team at Bell Audi.

Ron review

Aug 19, 2015

Ryan the sales manager was very professional and courteous on the phone as well as in person at the dealership.Marc Levine [our salesman] was also very courteous and professional. He spend a lot of time with us so we could work out a satisfactory deal on our new car. His patience was very appreciated as well by my wife and me.

Ramesh123

Aug 14, 2015

I purchased my Audi A4 on August 9, 2014 with 12000 miles approx on it. I did my first oil change when the car had 15000 miles on it and I had it done at the Bell Audi of Edison. They filled the oil tank and returned the car to me but what surprised me was that within 2100 miles of driving the car, the oil level indicator came on and I had to fill the oil again. I took my car to the dealership and they said that they would fill it in and initiated phase 1 of the oil consumption test. The representative there told me to bring the car back when the oil light comes on and surely enough it came on again at 20000 miles. I took the car to the dealership and what concerned me is that the representative that promised to replace the piston and rings, tells me that he will only change these parts upon receiving approval from Audi Headquarters. I was told by Bell Audi when i purchased the car that it should run 10000 miles between every oil change, however, in this case, my car runs an average of 2500. Bell Audi sold this car fulling knowing that there was an oil consumption problem and now I have deal with it. To make matters worse, every three weeks, the back right tire gets deflated and a warning pops up and the dealership claims to have fixed the problem, yet there is no permanent solution. Stay away from Bell Audi.

Mal Hal

Aug 12, 2015

My buying experience was very satisfactory. Rami's very involved but not pushy style was the main reason to buy my car from Bell Audi over other dealers. Mr. Adnan also seamlessly complemented Rami's effort. Both of them responded very well and on time answering my pre-sales and questions and post sales support. I hope that I'll get same kind of experience with the service too.

CarShopper0725

Aug 11, 2015

Since this dealer was more than 60miles away, I wanted to ensure both sides were going to be showing up for the same deal before arriving. What followed after driving almost 2 hours was a ridiculous onslaught of character slander and classic, sleazy dealer tactics that you would expect from a sketchy used car lot, not Audi. I was tossed between 3 different sales associates, one of whom said "I'm working a significant deal and don't have time for you at this moment." I guess me making an appt and driving there didn't matter. Interpretation- I'm too poor for them to care.On the test drive, the new associate I was assigned literally said "this car isn't half bad for being so old." It was a 2008 BMW X5...certainly not egregiously old. Interpretation- I'm too poor for them to care.Once we decided to work out a deal, I was quoted $5,000 less than my previous estimate which was in writing! The reason was that I lied about my car, according to the associate. Mortified that I had articulated my car incorrectly, I asked for him to clarify what was wrong. He couldn't. Simply said my car was a basic level BMW. My 2013 BMW X1 was $50,000...hardly basic. He didn't even look at. He then proceeded to tell me that the $5,000 difference was minor at best. Clearly I'm in the wrong profession since I definitely care about $5,000! Interpretation...hopefully you get it by now.I asked for the manger and once he presented himself, I knew it was only going to get worse. He reiterated that my car was a BMW 1 series and not an X1 as I had said. There's a giant X1 on the back of my BMW because it is in fact an X1! It has every feature imaginable, including xdrive, yet he said I had not be straightforward on this. I asked him if he personally saw it, and he declined to answer. I suggested that we call BMW and present the VIN for verification...he said that was not how it worked. When I caveated that I think it would he threw my car key and said "you need to leave because clearly you know more than I do" and he stormed off. Wow. Just wow.

reach747

Aug 11, 2015

After buying a car, they won't answer any emails or phone calls. Increased the APR after signing. It's been 45 days and I am still driving unregistered car. Worst dealer ever.

Champs9900

Aug 9, 2015

They matched an offer I had from another Audi dealership. But to offset that offer, they offered me a super low amount on my trade in, using typical language like its selling at auction for the amount we are offering. Ask yourself this... When you go to several dealers and they all offer you a certain amount for your trade but this dealership offers you $5000 less than the others, "who's right?!" Thanks for wasting my time!!!

Dr.adams

Aug 6, 2015

If you ask for anyone other than Juri Solano, you are getting half the experience. He was attention, patient, professional and knowledgable of the vehicle. My A5 was car of choice but Juri was a great hire by Bell Audi! Tell him Dr. RaShawn Adams sent you!

drdh

Aug 6, 2015

I brought my first Audi from Danielle A. She was so patient and understood my concerns. They weren't pushy at all. They were very negotiable and made me feel at ease, never stressed. I have been leasing from another high end dealer for a long time, and this was really a different experience. They seem much more easy going and they were all very nice to deal with.

Jon v

Jul 31, 2015

First price was the best. Jason was more than easy to work with and straight to his word. Price was on point, in fact even better than third party lease companies! Considering we lease the 2016 q5 3.0 which is only out a few weeks now I was shocked in the amazing deal we got! I would definitely go back to Jason again and recommend him to friends as he didn't waste my time and answered every question or called back asap. Oh and did I mention the amazing deal we got? :)

mmsanta

Jul 30, 2015

Marc Levine did an outstanding job and listened to all that we wanted and we negotiated a fair deal.The Q5 is great to drive.

Bghs5

Jul 28, 2015

I recently worked with Rami Ayyash on the purchase of a cpo s5 cabriolet. Being an out of state buyer, Rami made everything very simple - from taking additional pics to making a fair deal for me. When I came to pic up the vehicle, everything was as portrayed. Excellent service.

fad96004

Jul 18, 2015

Marc and Bob did an outstanding job and listening to me and ultimately negotiating a fair deal. The car is terrific, the people are excellent and I expect nothing less from service.thanks Bell Audi

a3owner

Jul 13, 2015

We decided to visit Bell Audi based on both it's own reviews as well as the somewhat lackluster reviews of another Audi dealer (that is much closer to where we live). Our salesman, Marc Levine, greeted us within 10 minutes (it was a Saturday and very busy). He showed my wife and I the Audi A3 and went over the many features and benefits of the model. We then decided to take a test drive and let me say that it was simply the best test drive I have ever been on. Marc had me put the A3 through it's paces with ample use of the gas pedal and sporadic use of the brake pedal. The car performed better than I had expected! That was what sold me on the car, the test drive. After that it was the usual procedure of agreeing to price (we got a great deal), assessing trade in value on my 2006 Jetta (also, got a very fair price), then waiting for the car to be ready, and of course the Finance manager where we signed all the papers. There was a couple hiccups with the process: the car was missing all weather mats, which they were more than apologetic about. Marc was very courteous and professional throughout the entire process. We would definitely recommend this dealership to anyone interested in Audi. Ask for Marc Levine, and ask for the test drive! You will not be disappointed!

Chitra123

Jun 28, 2015

I had to bring my Q7 multiple times within couple of months for the same issue. Service professionals do not do a complete job and finally never fixed the issue. They are always backed up...never let me know the exact issue... Have to call several times to find out. A loaner I recently got from here wasn't even clean. Front desk at service not very friendly either.

AmyGolla

Jun 23, 2015

As a single women to walk into a dealship is very intimidating as soon as I sat down at Marc's desk he made me feel completely comfortable. He came to me with numbers that were not in my budject then with in 5 minute his manager agreed to my offer because this was my fouth Audi A4 with Bell I credit the deal to Marc he fought for me for that I will continue to deal with Marc Levine in the future! I should add another Audi dealership is much closer to my home and I chose to deal with Marc Levine.

Ganesh

Jun 7, 2015

Albert is the sole reason I would recommend this dealership. He has been the face for me and my wife when we started scouring car models & dealerships for a compact luxury SUV. He is very knowledgable be it in his ability to compare two car models or be it getting into any level of depth of car features. We have not come across any sales person in the whole of Edison who can match his awareness. I am surprised that he is not listed in the main list of sales persons in Bell Audi. He is a perfect example of a technical expert combined with easy going salesman. During the test drive he let us be free with all aspects of test driving of a vehicle and was absolutely forthcoming with all the details which no one else would venture into discussing with a prospective buyer. He worked with us on the price and got us a good deal. After we concluded our lease of the Quattro Q5, 2.0 T, he gave us a crash course on the various modules and asked us to reach him for any query. It was refreshing to see a confident young man who had total authority on the subject. We dont have to refer to the user manual is what he said. Instead to give him a call. Where can you see that committment or willing to support you after you have concluded a deal? Albert is the reason for our choice of this vehicle & this dealership.

bobby

Jun 3, 2015

Daniella Albano was very helpful and very passionate about her job. She is very informative very professional and honest with me I would certainly recommend her.

theo44

Jun 2, 2015

My salesperson was Muhammad Adnan. His customer service was exemplary. He allowed my wife and I to outline our needs before ever recommending a vehicle. Based on our needs, he recommended the A3, which was exactly the right car for us! we were candid in our discussions; we were looking at a Honda Accord Hybrid. We discussed the pros and cons, various alternatives in a very professional and no pressure environment. At the end of the day, his total professionalism, the exemplary customer service, his knowledge of Audi vs. other vehicles, and of course, the pricing structure won us over! We have been extremely happy with our dealings with Adnan as well as with the other professionals and customer service professionals at Bell Audi. Your organization should be happy to have a consummate professional like Adnan as a part of your team!Ted B.

Lisa/Rob C

May 27, 2015

This is my second Audi Q7 that I leased from Bell Audi and Daniella Albano and I'm sure it won't be the last. Daniella was great! Very professional and informative. She made the process simple. Daniella is a pleasure to work with. She took the time to go over every detail and called me to check and see if I had any other questions the following day. I would recommend Bell Audi and Daniella as a salesperson any day. Thank you.

Kumar

May 26, 2015

Initially started off the communication with Bell Audi by checking their website and gave my info. Pretty soon I got a call from Adnan and things started rolling as I wanted. Annan was very professional and was a pleasure to work with. He provided all the info throughout the car buying process and was available immediately to answer all my questions. Will definitely recommend him and will come back again for the new Q7 coming out next year.

Djbanks

May 25, 2015

Mark was very helpful and informative very professional and honest with me I would certainly recommend him and the dealership.

Rajesh

May 25, 2015

We have been loyal BMW customers for the last 10 years. Marc Levine sold us on Audi with excellent knowledge of Audi and its competitors. This was the most amazing of the test drives I have had. Marc has vast knowledge of all cars, is very personable and is a joy to work with. He also gave us a tour of the facility (with the state of the art service center) and didn't rush us at all. He definitely made our car purchase a memorable experience. We would highly recommend Marc Levine and Bell Audi.

de

May 21, 2015

Muhammad Adnan was very professional and was a pleasure to deal with. Would definitely recommend him.Bell Audi is my preferred dealership in the area.

acuraguy

May 12, 2015

I recently bought the car I wanted and been looking for over the past 3 months. 2008 Acura TL. Mr Adnan was a great saleman. Helped me get this car and made things happen for me. Very professional. Very nice. I would recommend him to anyone. Thank you Adnan.

carguy

May 6, 2015

We love Bell Audi and most important, Marc Levine. This is the second car we have purchased from both. Totally hassle free and Marc is easy to work with.

djip123

May 4, 2015

Marc was reasonable and worked with me on the car deal. It was a much better car buying experience than I have encountered in other dealerships.

Ameya

May 2, 2015

I highly recommend bell Audi for fair price and excellent process of dealings with car sales. Impressed by mr adnan, who helped me buy car. Recommended

Larry

May 1, 2015

Marc Levine is simply a pleasure to deal with. He makes the whole experience easy from beginning to end. This is my second Audi leased from Bell. Marc was instrumental in putting me my first Audi and why I came back to Bell for the second.

jim.riely

Apr 29, 2015

I recently purchased an A4 and could not have been more impressed with the sales team (Daniella Ubano and Robert DeAngelo) as well as the whole experience! They were extremely helpful, detail oriented, asked all the right and relevant questions than completely addressed my needs. Further, the follow up and responsiveness post sales has been thoughtful and spot on! This is a dealership and sales team that I will recommend strongly.

branden1

Apr 27, 2015

I purchased a new Audi, Q5, a few weeks ago from Bell Audi. Daniella, my sales lady, was great!!! She turned what could have been a nervous nail biting time be an awesome experience. She is experienced, knowledgeable, patient and warm. They gave me a great offer that no other dealership could beat. And believe me, I tried!!! Lol. The team was great including Shree, the financial guy. Thank you Bell Audi.

nedcohen

Apr 27, 2015

This is my 3rd A4 leased through Marc Levine, who has become a friend. He is knowledgeable, tuned into the customer's needs, is a listener and is responsive to questions. The big question for me this time was what color. Marc made every effort to show me cars in each color, and ordered one from the storage lot so I could check it out. This time I ordered upgrades and the pricing was incredibly fair compared with my previous lease. I referred two friend to Marc who acquired cars. Bell Audi has cemented its car shopping place for me.

erikinusnj

Apr 22, 2015

Have just purchased an Audi S5 2012 from Bell Audi Edison. The sales person Mr. Adnan is very personable and customer focused, and has very good knowledge of Audi and what's important for the buyer. I was very happy with the overall service level at Bell Audi, and I will gladly recommend this dealership and Mr. Adnan to future car buyers.

Drwalmsley

Apr 18, 2015

I came to Bell Audi with a specific car in mind, namely an Audi A5 Cabriolet CPO model. Marc Levine helped direct me to the best car that fit my needs and took the time to show me all the bells and whistles that would make my ultimate car purchase the best one for me. He was fair and helpful and allowed me the time I needed to make the best decision. Bravo Bell Audi and Marc to a job well done.

Dr Paul

Apr 14, 2015

The dealership was a great experience. Daniella Albano was a pleasure to work with through this process. She was professional and on time. I would strongly recommend working with her for future owners.

Nat1234

Apr 14, 2015

Bell Audi is a fantastic dealership filled with professional, enthusiastic, and sharp people. My family and I had such a pleasurable time buying my first car, and I could not be any happier with my choice! My family is new to driving the Audi, but the phenomenal Marc Levine was extremely helpful throughout the entire process. Marc was a genuinely nice guy, a true pleasure to work with, and a big help. He was very knowledgeable and was excellent at introducing my family to the Audi. I would recommend Bell Audi to all, and be sure to seek Marc Levine for an even better experience!

Sandeep

Apr 14, 2015

I very pleased with overall buying experience and quality of services provided by Adnan in buying my A3. Right from starting with test drive till closing the deal and trading in my old car with fair price. I highly recommend Adnan who puts customer first and understands individual needs.

shyamalsen

Apr 14, 2015

Car buying experiences can sometimes bring out the worst of "we vs they" feelings. Working with Adnan, supported by the entire team at Bell Audi made me feel like being a part of the teamwork that made good things happen. The decisions on car, options, price - all seemed informative, seamless, unhustled and harmonious. This kind of an experience can come from only vary capable, mature, gentle and confident people. Adnan embodied that, and it felt that the Bell Audi culture sustained that through all its employees and their customer satisfaction principles. It worked for us and it looks like that is the key to their success to climb to the of the top of the ratings ladder.

Dave

Apr 3, 2015

Went to bell to see preowned 2012 A6. Sales person told us it was a super clean car.when we got there ,the car had a list of things wrong with it.he then tried to use that as a negotiating tool.Spoke to my wife and I as we were the uneducated people and we didn't know anything.when I showed him scratches and chips on the car,he handed me a touch up pen and said they will give this to us to fix it.are they out of there mind? when I do buy my audi ,it will never go there for service.i can't imgaine how bad they might be also.Ive owned 2 bmw prior and was never spoken to so poorly. I don't want to give name because I'm not here to get someone in trouble but. 24 hours later I'm still bothered by my encounter.

MandM

Apr 1, 2015

First, personal relationships with a sales person is very important to me. It costs nothing to be courteous and if I'm spending money, you have to be nice to me. I recently purchased an A5 from Marc Levine at Bell Audi. Marc is not only friendly, honest, and personable, but we had a nice experience from beginning to end. I'm happy we were able to build a good relationship for future deals. The entire team from management to finance and even service are just exceptionally courteous and professional.Also, the follow up on service is outstanding. They took care of some service items with the utmost professionalism, timeliness, and quality work.Thank you, Marc and the entire team for making our experience wonderful!

A5 Leann

Mar 30, 2015

I recently purchased an A5 from Marc Levine. He found the exact car that I wanted when another Audi dealer was unable/unwilling to to help me. He was professional and courteous and made the buying process painless. I highly recommend Marc and Bell Audi.

vct218

Mar 30, 2015

I just leased a 2015 A4 with Louis Cadena and he made my life so easy. I gave him some specifications on what I was looking for and he came through with the exact car and package I wanted at a great price! I went to two other Audi dealerships before doing business with Bell and I'm glad I saved the best for last. Louis was extremely friendly and took into consideration all of my needs and was very mindful of my budget. I cannot wait to do business with Louis and Bell Audi in the future.

subbu

Mar 26, 2015

Recently I was purchased Audi Q5 from Bell Audi Edison. The sales person Mr.Adnan is very much customer focused and explained to me all details of vehicle. He was wonderful customer care taker. At the day of delivery he was explained to me all options related Audi MMS . I was really impressed with his services.

PAM

Mar 26, 2015

Went to Bell Audi yesterday and leased a car through Muhammad Adnan. He was incredibly friendly, assisted me extremely well and matched me with a nice car according to my budget. It was my first time leasing a car under my name without my husband and he answered all my questions cheerfully, did not get the slightest bit annoyed and even contacted me today after the purchase was done to ask how the vehicle was. Overall, I am extremely pleased with the car that I leased, but can definitely say Muhammad was a big part of why I decided to purchase the car. Thanks again!

dtrunc

Mar 24, 2015

We purchased our Audi through Adnan at Bell Audi. He was nice, responsive and listened to our requests. We made a quick purchase and possession of the vehicle. Adnan gave a tutorial of the options and continued to follow up after delivery of the vehicle. Overall, easy car buying experience.

dheinz3345

Mar 23, 2015

I had a great experience working with Marc Levine at Bell Audi. He is extremely knowledgeable about all models and demonstrated exceptional customer service. When I took the train in to pick up my vehicle he picked me up personally at the station to bring me to the dealership. The staff at this location are well trained and the entire process was extremely efficient and enjoyable from start to finish. I highly recommend seeing Marc at Bell Audi; you will not be disappointed.

AnthonyM

Mar 21, 2015

As always, it was a pleasure purchasing a vehicle from Bell. I recently purchased the A6 - my third Audi with Bell. Daniella Albano was exceedingly helpful and very nice. The price was very competitive. I truly recommend this dealership and see Daniella when you get there.

SL1001

Mar 17, 2015

It was a pleasure working with Mark Levine at Bell Audi. From the time we walked into the dealership to days following my drive home, Marc was always attentive. Always available to answer any questions, following up to ensure everything was as he had promised. As well as providing details of all aspects around the car and services provided by Bell Audi. 5 stars to Bell Audi, especially Mark Levine! I will def. recommend him to friends and family.

ashraf sattar

Mar 16, 2015

It was a pleasure buying from Adnan and Shree at Bell Audi. Excellent service was provided and I was explained all specifications about the car properly. Adnan and Shree were able to help me figure out which car will match my driving habits as well as what will fit within my price range! Great team at Bell Audi and I hope to stick with them in the future as well!

CraigM

Mar 13, 2015

We had a very pleasurable, first class experience at Bell Audi with Marc Levine. From the moment we entered the dealership to the moment we drove our new Q5 home, Marc was informative, attentive, respectful and a truly nice person. If you are in the market for a new Audi, I highly recommend working with Marc Levine at Bell Audi.

CTGolf

Mar 12, 2015

It was indeed a Blessing for me to get Marc Levine as my sales agent. Marc is Very professional person and very knowledgeable regarding the Audi Offerings. He is also very customer focused which made my experience quite pleasurable!

adrianjohnson1

Mar 11, 2015

Albert has been great to my family and my law firm over the years we have known. We recently went back to him to acquire another audi for my wife. As usual he made the process enjoyable and painless as possible. I would highly recommend Albert and Bell Audi for any future purchases of an Audi.

Chandan

Mar 10, 2015

Adnan helped us in getting a good car within our budget and ensured that the overall process was smooth. Thanks a lot Adnan and Bell Audi team. Keep up the good work; we'll definitely look forward to refer you.

chitob

Mar 10, 2015

I highly recommend Albert Nkansa of Bell Audi if you are in the market to buy or to lease an Audi. This is my fourth Audi from Bell Audi. I contacted the other Bell Audi speciaist that I had before but he is no longer there . I chose Albert because of many recommendations here. I have a very positve experience with Albert Nkansa. He answered all my questions quickly by emails and phone calls. He is friendly, helpful and professional. He made it very easy for me and my wife that we took home the new A6 we wanted on the day we visited Bell Audi. So call Albert Nkansa if you need an Audi. Many thanks to Albert and Bell Audi.

PerryLoes

Mar 9, 2015

Marc Levine was the best salesman I've ever worked with. All details were taken care of in advance of delivery. Spent plenty of time with me making sure I knew all about the new Audi. I couldn't have asked for better.

Khan

Feb 28, 2015

I would recommend this dealership to anyone who is looking to buy a car. Muhammad Adnan is one of the best Salesman, I Inquired about a vehicle and he got back to me in 10 minutes. Adnan was so professional that he provided all the details about the car and explained the whole process step by step. He was so kind that he waited for me till 9 pm just to make sure that i am happy with what i am getting. Also Adnan will not play any gimmicks in order to sell you the car. He listens to all the concerns and questions you may have. Overall i am very happy with this whole Auto shopping experience, I would recommend Bell Audi NJ to anyone who is looking to buy a reliable and affordable car, looking forward to buy another car in the coming years.

sherri

Feb 28, 2015

The salesperson Derick was excellent. He was very helpful and even called to follow up to see if I had and issues or concerns. I had a problem 3 weeks later and left a message for him to call me. He called right back and provided the needed assistance. Derick was very knowledgeable about the A7 and took a lot of time with me. I am not not that tech savvy so he provided additional time . Sherri

TEB299

Feb 25, 2015

I took my A7 in routine maintenance and had no problem at all. They took my car right away and in an hour and a half I was on my way home. Maybe I caught them on a not so busy day in February where the outside temp was 11 degrees. You would expect this type of service from a premium brand like Audi. This was the third time I had service performed and each time was a very good experience. Sales and service at Bell has been very positive for me.

sachin shah

Feb 19, 2015

We purchased a new 2015 Q7 from Bell Audi. The buying experience was stellar. I am very pleased with Muhammad Adnan's professionalism and patience in working with us to get a good deal!

Dbvmissyatyahoo.com

Feb 15, 2015

I really don't like buying a car. When I came into the dealership I wasn't sure I wanted an Audi. With that said, this was the best buying experience I've had in a long time. Derek took the time to explain everything about the car. He was very down to earth and made me feel at ease. He answered all of my questions and concerns. I would definitely recommend Bell Audi and Derek to my friends and family.

Larry R

Feb 13, 2015

I live quite a long distance from Bell Audi. Many people have asked me why I travel so far to buy a new car, when there are many dealers that are far closer. The answer is very simple, it's the way they conduct their business. Their primary focus is on customer service. Their prices are significantly better. Their inventory is bigger. And the quality of their staff is far superior. My salesperson, Derek Rieckhoff, did everything possible to make a remote transaction feel as if I were at the dealership. He was friendly, courteous and answered all of my questions and concerns. The finance manager (who was my former sales person) Ryan Schmidt, continues to be outstanding at what he does. He makes you feel very comfortable when closing the transaction and does a great job of securing the best possible financing, in a quick and professional manner. These two gentlemen are an integral part of a larger team that places Bell Audi far ahead of it's competition. That is why I will continue to travel far and get my Audi from Bell.

A5

Feb 12, 2015

I had been searching for a certified pre-owned Audi 5 for quite some time. Visited another dealership but Bell had a much larger selection of pre-owned vehicles. My salesman, Derek, was knowledgeable, friendly and found me the exact car I was looking for at a fair price. I would highly recommend this dealership and salesman to anyone

drib72

Feb 12, 2015

This is my second audi from bell. Our salesperson Marc Levine has assisted with both. He is very well informed and just a great guy to work with. Never any pressure and goes over everything in a very easy way. We had two previous A4's and wanted to switch to the new Q3. Marc walked us through everything and you get the feeling you are family. The service department is excellent and everyone is always so helpful and friendly. Anyone looking for an Audi should check out bell and see how nice this dealership is. As I said, dealing with Marc is a great experience and any problems or questions he answers them very fast. When I bring my car in for service I always check to see if Marc is in to say hello. Thanks again Marc for making my Audi experience a very happy experience.

klk5013

Feb 12, 2015

Derek Rieckhoff was extremely helpful and courteous to work with. He provided a tutorial of the features of the new car and followed up in case we had any questions. His communication was great leading up to and throughout the buying process.

Brittania150

Feb 11, 2015

Recently I leased an A3 Audi from Bell Audi in Edison. I was thoroughly impressed by the customer service and consideration of my time. I came to the dealership with several request and Derek immediately walked me over to a vehicle, to suggest and explain that this model would suit me best. Once we sat down to discuss pricing, it came to his attention that he couldn't fill all my needs at that time but he would get back to me by the next business day with options. As promised, the next day I recieved a call saying he had located a vehicle with everything I had request. This particular car was at a dealership in PA, but Derek offered to go pick it up for me and have ready to take home by the end of the week. I agreed this fit my needs and picked the car up within a few days. At that point Derek was extremely helpful and took time to walk me through all the features of the car. I ended up having several other questions a week later and Derek suggested I come back so he could help; and again he did. Lastly, I was surprised to see the follow up that Derek did after the sale was complete. He reached out a few weeks later to see how I was enjoying my car and how it was handling the rough winter weather. I felt that Derek genuinely cared about my customer experience and was not solely looking to make another sale. It was a pleasure to work with him and I look forward to a long future with Audi because of his level of professionalism and expertise.

Vijayr24

Feb 11, 2015

i went in to Bell Audi to enquire about the A3 as one my options and finally ended up buying it. Thanks to Marc Levine the sales person who is well informed and very knowledgable about the car. The test drive was just amazing, Marc let me to test the car very well. He checked with me about my must have options in the car and made sure they have the car in the inventory that matched that criteria and helped me get a good deal. During the entire process, Marc never pushed me to make a decision right away, he gave me enough time to make an informed decision. The paper work was handled by Shree Jasti, the process was very smooth and didn't have any hiccups. Shree explained all the options and helped me get a very good deal with Audi Financial Services. All in all a wonderful experience. I would recommend Bell Audi to my friends and family.

kotagirl

Feb 10, 2015

I have never had such an easy time leasing a new car as I had leasing my Audi. Derek Rieckhoff was extremely attentive to my requirements and even came and picked me up so that I didn't have to leave a car at the dealership. He has emailed me and called me several times since I got the car. It was a pleasure working with Derek and I would highly recommend him to others.

Kevin713

Feb 9, 2015

Great customer serviceVery attentive to customers needsAlways willing to help with any issuesAnswered all my questions Very satisfied with my serviceThank you very much for all your service

Mayank

Feb 9, 2015

I had recently moved to United States and had serious doubts about being able to lease the car given my credit situation. Derek and Shree worked with me very patiently to get the requirement documentation and ensured I got the exact car I was looking for at the price I wanted. My friends were surprised that I was driving and Audi barely 2 months into the country with perhaps 0 or very bad credit.

Vicke

Feb 8, 2015

Derek, by far, surpassed all the experiences my husband and I have had with our many car salesmen throughout the years. He was personable, affable, and so well-versed in all aspects of the car I was most interested in. He answered all questions and concerns with never-ending patience and enthusiasm. During the test drive he gave me suggestions when to speed up so that I could get a feel for how the car handled. Then he took me to the dealership lot to point out the many car colors in the light, even though he had already pointed them out in the showroom .This is a man who truly cares about the product and the customer. Extending appreciation to Derek and his sales mgr. Ryan B.

lucy

Feb 4, 2015

This is my third A4 with this dealership and the second with Marc. The atmosphere is always pleasant and friendly. Marc Levine is exceptional sales person, helpful and well informed. I always feel a little uncomfortable in negotiations, but with Marc's help it felt like talking to a friend. Ryan Schmit was also nice to deal with.In general I was thinking to get a different car this time and came just to get information. I ended up with new Audi and have no regrets.

Sumitra

Jan 20, 2015

Marc Levine greeted us with enthusiasm and provided excellent information on the car we were interested in. He answered us patiently and was very helpful during our negotiations. Exceptional sales person, Marc Levine - helpful not pushy, well informed person who made us feel feel comfortable asking questions.

A5 Fowler

Jan 19, 2015

Marc Levine from Bell Audi in Edison was the great also have to give Daniella Albano some thanks as well. From inquiring online being contacted by Daniella to set up a test drive to driving my new A5 home was less than 24 hours. I am really pleased with the care in describing and showing of the product. Yes I knew i wanted an A5 from the look alone, had no idea of the capability of the vehicle, and man oh man the bang olufsen sound system. It will be my weekend drive anyway but good to know that she will be able to handle the snow if I had too. thanks for sharing those videos on you tube.So why the title... while waiting to get in with Ryan Schmit i was having a bit of a i don't want to do it moment due to the light interior. Ryan at that point found another vehicle in inventory to have Mark show me and was willing to make the price as comparable as possible. long story short I decided since everything was new for me in this purchase to try something new and went with the light. on top of all this a Bell Audi customer since 2005 was purchasing his 4th vehicle with Bell, and the time waiting we spoke alot about the service, and the care for him as a customer...no family member is words he used made me even more comfortable to Join the Bell Audi family.

readnj

Jan 14, 2015

Daniella was a pleasure to work with. Fair price and good understanding of the Audi line. Great at follow-up too. Dealership was busy pre Christmas, but we never felt ignored.

Gary

Jan 11, 2015

I found Muhammad to be highly professional. We spent initial conversation breaking down what I was expecting to accomplish as auto shopping is not one of favorite to do things. I negotiated the deal I was looking for in a timely manner. I strongly recommend Mohammad when anyone is in the market to purchase a new vehicle at Bell Audi. A class operation,

AnthonyL

Jan 7, 2015

Albert Nkansa was the best!I was shopping around for a 2015 S3 Daytona Gray Launch Edition. Because this was a new car in the North American market, dealers did not let me test drive this exclusive car. But not Albert. He was the only one to offer me a test drive without the pressure of committing to buy the car. He did not try to sell me a different car, like a Prestige A3. He asked what I wanted and made sure to go out of his way to get it. There was a S3 Daytona Gray coming in for delivery that was not already sold. Albert was able to get me a great price and I was sold the same day! Albert was extremely professional, friendly, and knowledgeable. Other dealers did not want to take me seriously because of how young I looked. Albert treated me like a normal potential customer, if not better.While waiting for delivery, Albert kept me updated through text and phone calls. When it was time to pick up my car, I arrived around closing time. But that did not stop Albert from staying late and helping me get the car that day.Although it is out of my way, I am glad I traveled from NY to visit Albert at Bell Audi, NJ. I will definitely be returning to Albert for future purchases and recommending him to others.Even after purchasing my S3, Albert is still going out of his way to help me with other things.

edwin

Jan 7, 2015

I was in the market for another luxury sedan, I was considering the A7 or another A6. I was lucky enough to have bought a Q7 previously from Albert Nkansa, who I have to say is the best sales person I have ever met. He was thoroughly professional answering all my questions and taking the time to test drive the A7 that I was thinking of buying. Unfortunately the dealership didnt have the color combos I wanted but Albert took my order and promised delivery before Christmas and sure enough I received my new car before the date promised. Albert was extremely available, plus he provided his personal cell if I had any follow up questions. In the past I have been able to call Albert for any need I had regarding my other Audis. I bought my first Audi from a different dealership but have switched to Bell Audi because of how great Albert has been with everything.Albert took as long as I needed to make sure I was comfortable with my new Audi A7 and even answered some questions my wife had on her Q7 while we were there. Needless to say, Albert is one of the most professional and friendly people I have ever met. If you're in the market for an Audi, give Bell Audi a chance, just ask for Albert Nkansa, you will never go anywhere else once you meet Albert.

Ironman

Jan 7, 2015

If you need to buy/ lease an Audi in New Jersey, please go to Bell Audi and ask for Albert Nkasa. He goes above and beyond to help his customers.It was my 4th timing leasing an Audi at this dealership and I can say for sure it was because of him. He is very knowledgeable about all Audi's and helps his customers with respect without any pressure sales. He tries very hard to get you the best deal including the price and timely delivery.I live less than 5 miles from another Audi dealership but always go to Bell Audi because of him.

Matt

Jan 7, 2015

I went to the Bell Audi dealership to test drive a used S5. I ended up buying a new Audi S5 greatly due to Albert Nkansa's overall professionalism, enthusiasm and desire to help me find the vehicle I wanted. I mentioned that I liked a blue s5 on the showroom floor and he instantly moved four vehicles in a matter of two minutes so I could test drive the car. From that moment forward I knew Albert was serious about helping me as a customer and made the buying experience fun and informative. He was also able to find me additional discounts through an agreement between Audi and my employer to save me more money. Once Albert helped me he then was able to help a friend with me purchase a new vehicle the same day. Bell Audi and Albert are a top notch combination and I suggest you check out Bell Audi and meet Albert if you're interested in Audi vehicles.

Prosper A.

Jan 7, 2015

I recently purchased my Allroad from Bell Audi and I am was pleasantly surprised by how friendly and technically adept the employees were. My sales consultant, Albert Nkansa was very knowledgeable and assisted my wife and I to the best choice of car that met our needs. I will definitely visit Bell Audi for my next purchase and I would strongly recommend Albert Nkansa. His in-depth knowledge and comparison of all luxury brands is refreshing to have when you are trying to compare car functionalities. Very comfortable and professional environment.

vini55

Jan 7, 2015

Albert Nkasa. He is a true professional and proactive, please ask for Albert when you are at Bell Audi. You will be pleased and he will exceed your expectations

Camille

Jan 6, 2015

I would like to thank Albert Nkansa for a terrific buying experience. He was helpful and knowledgeable in every way. Since we are senior citizens and not familiar with some of the modern technology, Albert was extremely patient and explained everything about our Q5. I could always call me with a question, and always offered good advice. Bell Audi will always be referred to friends and family when they are looking for a vehicle. I will especially refer them to Albert for his expertise and knowledge about an Audi. We loved doing business with Albert and his friendly manner. You can always rely on Albert.

ggd4926

Dec 20, 2014

Very unfriendly staff (front desk). I was not greeted on my arrival, took 10-15 minutes before I get any assistance. Bell Audi used to provide great service and experience that made you want to drive 1 hour from Philly and not the case anymore.

hula1hoop

Nov 30, 2014

I want to thank Kiki Infante, Audi Brand Specialist at Bell Audi on Route 1 North in Edison, for helping me purchase a 2012 A4 vehicle. Mr. Infante was very friendly, thorough, and knowledgeable about the product and in familiarizing me with my car. He is excellent with customer service along with Business Manager Ryan Schmidt. Every staff member there is great to deal with--especially the Bell Audi technicians who took care of my 2002 A6 over the years.

Stacey Ann

Nov 18, 2014

Bell Audi's brand specialist are great. Gary, Jim & Ryan demonstrated patience and understanding when managing our requests. We look forward to relying on Bell Audi for all of our Vehicle Needs. We are very thankful...Stacey & Hassan

Sash Rentala

Nov 17, 2014

I purchased at SQ5 and took quite some time to make a decision. Adnan at Bell Audi was very patient with me and offered valuable advice. When negotiating, he offered a very good deal and the negotiations went very smoothly. Customer service has been great and would definitely recommend them others.

megisabel

Nov 14, 2014

I have never had such a pleasant, efficient experience leasing/purchasing a car before I found Bell Audi and worked with Allen Sorochiello. I am from Bergen County, NJ but I contacted Bell Audi based on positive online reviews that I read to see if they could offer a better deal on a 2015 Q5 lease than the local dealers in my area. It was absolutely worth traveling a little bit out of the way to do business with this dealer. The sales professional who assisted me, Allen Sorochiello, made the entire process quick and easy. He quoted me a lease estimate over the phone, I went to test drive the car a few days later. No hidden costs or fees once we went over the paperwork. I left a deposit and picked up the new car a few days later. When I picked up the car, Allen went over all of the features with me, he programmed my favorite radio stations into the car, and even set up my iphone with the blue tooth system. All around, he was very professional, upfront and very easy to work with. I will recommend Allen and Bell Audi to all of my friends and family who are in the market for a new or used car.

rcamerik

Nov 3, 2014

I bought a new Q5 from Bell Audi in Edison, NJ, clearly one of the largest volume dealerships around. I dealt directly with Daniella Albano upon recommendation from a friend. Daniella was a pleasure to work with - got me the best price, the specific car I was looking for, not too pushy and very helpful in every aspect, including follow-up after the transaction. I would highly recommend.

swatzz

Nov 3, 2014

I contacted Bell Audi and got a respond back right away from Adnan. I'm not from the NJ area and let Adnan know exactly what I was looking for. He was very helpful with the whole process and I was able to get exactly what I wanted at an incredible price. Adnan kept us updated on the delivery date of the car, so we could make proper arrangements to pick up. Adnan told us everything up front there were no hidden charges or any surprises when we picked up the car. Adnan is a great salesman he took the time out to go through all the features. Through out the whole process Adnan made him self available even on his off days to help us. I highly recommend working with Adnan on your next purchase. He'll work with you to get exactly what you want. He made our car buying experience excellent!!

Steven Polack

Nov 1, 2014

I had a great experience with Bell Audi. I actually went there to look at a used A4 quattro however I was lucky enough to get Adnan as my salesman. He didn't pressure me at all, but we were able to work out a great price on a brand new 2015 A4 turbo quattro lease without any 'salesee' crap. The dealership is beautiful and high quality, although it should when selling cars over 6 figures. Best of all, my salesman Adnan came in on his day off, the following day just so I could pick up my brand new detailed car! I am so happy he helped me get into a brand new Audi instead of the used one, and love it. When my lease is coming close to its end, I plan on heading back to get an A5 this time! The dealership is beautiful and everyone treats you great. I was very pleased!

2015Audiq5

Oct 30, 2014

The Best Dealer and the Best Sales person I have ever dealed with till now. Jason(salesperson) was the most helpful and guided me through each step of the SUV buying process with great efficiency. I would highly recommend meeting him and buying your next car from him at the dealership. He gave me a very good price on the SUV and also gave me the best price for my trade in. (This price was so good that no other dealer could match it!!!). One of the best car buying experiences!!! Thanks to Jason.

tgia2251

Oct 29, 2014

I went to Bell Audi on a search for a car that functions well in the snow. Never having all wheel drive or being familiar with the brand, I did not know what I was looking for. Upon entering the door I was greeted by Marc Levine, who took my family and I under his wing. He explained all the different vehicles to us as well as their functions. As someone with very little car knowledge, he explained everything going on under the hood in terms that I was able to understand. This really helped me and allowed me to see the the wonderful safety features Audi has to keep me and other passengers safe. Marc also showed us how great Audi performs in the snow. He showed us Youtube videos that people have taken of their Audis in the snow. This helped to persuade me to get the Audi because I knew these were actual users and not the car company making a commercial to sell me a car. Mr. Levine also showed us the parts department and on the best and most effective test drive I have ever been on. Mr. Levine's knowledge, expertise, and approachability helped me settle on an Audi and I could not be happier!

Edward Duncan

Oct 28, 2014

the best car salesman i had. he showed me all the details and gave a great test drive. Marc Levine also was fair with the trade and the price on my new a6. Bell Audi, Marc Levine and the A6 are all recommended

wayto iot

Oct 14, 2014

I just got my Q7. Adnan provided us good overview of the vehicle. Patient and provided us lot of info about vehicle. Excellent price and good follow up as my vehicle was delivered a week after.Sales process completed without any hick ups.Thanks for your excellent service.

scalcara

Oct 9, 2014

I just purchased my first Audi. Never thinking I would buy anything but another Mercedes, Jason Skolnick made the difference! He went above and beyond all to help me make my purchasing decision the best ever! I cannot say enough about how he gave attention to every detail. Jason brought me to my car, set up my presets, and even programed my garage door opener! Called me days later and told me to keep a list of questions I might have moving forward! I havent used the Bell Audi service dept. yet. Hopefully, my experience will be equally as satifying. Like the saying goes.... the 2nd best car salesman is the service manager.....reveiws to follow once i have had a chance to experience the service. Somehow, I think Jason will keep an eye on my satisfaction regasrding that as well......

blee0911

Sep 27, 2014

I tried submit inquiry through web site but no reply.Also I sent out email to sales rep and same thing.I wonder how they received good rating...Instead I got the best deal from Jack Daniel at Paramus, NJ.(Update)I apologize the mistake on the email issue. However I even left my cell phone number on inquiry and sent email to your sales rep but no one replied. Hopefully we can work together next time. Thanks.

scwilson929

Sep 25, 2014

Adnan helped make an otherwise stressful experience very positive! I visited the dealership seeking a new Audi SUV and he delivered. My new Q3 is exactly what I want at a price I'm comfortable with. He was forthcoming and pleasant throughout the entire process! I highly recommend Adnan for future Audi purchases.

ShuYung Wu

Sep 23, 2014

Adnan is a wonderful sales person. This dealer offered me a great deal on my A3, and lined everything up for me. However Audi of America left my car on the dock in Germany for 1 month, and refused to tell me anything about it and help in any way with any of my questions and requests. ("Don't bother calling us" mentality basically) And they made me miss an incentive deal by a few days. Luckily, Bell Audi came through for me and made it all work. I would definitely come again. Ask for Adnan and Vinnie

laji

Sep 17, 2014

I just leased a 2015 Q7 from Bell Audi and the whole experience was made really enjoyable and painless by our salesman Adnan! Anyone who has tried to negotiate a deal at a car dealership knows how hard it is and most of the time you walk out feeling ripped off!! But Adnan explains every associated costs in detail and makes sure you are happy with the deal. He will work with you to make it happen and make sure you walk out of the dealership with the car went to get!! Anyone looking to get an Audi -- dont buy until you visit Bell Audi and Adnan!

A Customer Lost

Sep 15, 2014

I saw a vehicle online and contacted requested a call back. I actually went to their website, in hopes of receiving a quicker response. I received a call within a few days, then no response to my emails or calls. This was the salesman Derek. Then, after a few days I called back and spoke to Kiki. He began nice and took the vehicle to a repair shop for an inspection as I was out of state. Then the experience went down hill. He actually yelled on the phone at me! Lol, and used many capital letters in an email. I was proposing a cash deal on a used vehicle. Maybe if I financed a new vehicle I would have seen more respect? This left a horrid taste in my mouth, but I believe everything works out for the reason it should!

Theblessed_1

Sep 15, 2014

I saw a vehicle online and contacted requested a call back. I actually went to their website, in hopes of receiving a quicker response. I received a call within a few days, then no response to my emails or calls. This was the salesman Derek. Then, after a few days I called back and spoke to Kiki. He began nice and took the vehicle to a repair shop for an inspection as I was out of state. Then the experience went down hill. He actually yelled on the phone at me! Lol, and used many capital letters in an email. I was proposing a cash deal on a used vehicle. Maybe if I financed a new vehicle I would have seen more respect? This left a horrid taste in my mouth, but I believe everything works out for the reason it should!

konglin

Sep 7, 2014

I just purchase my new A6. Zaneta Graf is very patience through out the entire process. I definitely recommend her to all the shoppers. Great Experience

alirc1

Sep 5, 2014

I drove an 1hr to buy my A4. I had called earlier in the morning before I got there just to make sure the car was still available. Jason called me back within minutes of me leaving a message for him. Very pleased with everything. I will definitely come back to this dealership.

coolidge

Aug 31, 2014

I was looking for an all wheel drive vehicle that my daughter could take back to college in snowy central Pennsylvania. An Audi was out of the budget range but Bell had a nicely priced Subaru on the lot. We wanted it, Bell wanted us to have it and Muhammad Adnan made it happen. Mr. Adnan was patient, professional and gracious. Kudos to Muhammad and Bell Audi.

Brigitte

Aug 29, 2014

I had no problems until my vehicle did not function a few weeks after being purchased. I have the extended warranty and was told that I would be able to get service for any "engine related" repairs and also free oil changes. I took my car there four times now and they only fixed it once. The last time they even charged me a "diagnostic" fee which came out of nowhere as I had a mechanic friend contact them when they tried to charge me over 500 dollars of labor for a repair that would take 30 minutes at the most. Also, whenever I mentioned about the oil changes, they would always say that it was not part of the warranty and that the financial manager who promised me that no longer works there. This place is not trustworthy and I am currently looking for another dealership.

Amanda Iannuzzelli

Aug 29, 2014

Mark Levine and Bell Audi shatters the stereotype of the pushy misogynistic car salesman. Recently, I had an extremely unpleasant experience at another dealership where a salesman treated me like a second-class buyer because I was a woman. After finding my dream car online, I reluctantly contacted Bell Audi, expecting to get more of the same. Thankfully, Mark Levine answered the phone. Wow. What a difference. I was treated with the utmost consideration and respect from the first phone call I placed to driving my certified pre-owned Audi A4 off the lot 24 hours later, and I have nothing but great things to say about Mark and Bell Audi. This guy is a true professional and went out of his way to ensure that I was able to get the car of my dreams. Their finance guy, Ryan Bonderenko, was a true pleasure and got me approved for a ridiculously low interest rate. I will never purchase a car from anywhere else again (and I live 2 hours away in PA). My experience couldnt have been better and I would recommend Bell Audi to everyone that wants a quality car for a competitive price. (Just be sure to ask for Mark!)

rajan14

Aug 24, 2014

We leased Audi 7 2015 right now. The Sales person Mr. Muhammad Adnan is very pleasing and gave warm welcome, friendly, Efficient , Knowledgeable and professional. It was our first time experience and he taught us most of the things he could. I would recommend him to everyone as one the best sales representative.

julinet

Aug 23, 2014

The staff at this dealership is extremely helpful only as long as you don't need to bring in your car in for service. After 30 days pass and even with the purchased warranty, every time you go there it's a new story and lies. They always seem to want to know the name of the financial manager you spoke to when you purchased the vehicle and now are claiming that the repairs are "supposedly" not covered by the warranty and are even trying to make me pay for a fee for a diagnosis. I would not recommend this place to anyone.

Shyamus

Aug 23, 2014

These guys are awesome.within a few minutes of meeting them you know that you can trust them because they tell the good and not so good things about the deal. they don't try to push deals and packages on top of it. You know what your financial deal is and there is nothing hidden. The documentation was a breeze. they clearly told you what they wanted and got the paper work done in a jiffy. They gave a good stating tutorial on the car. when we showed up the car was all set and ready. Way to go Bell Audio. When you get there look for Srini and Adnan. Latch on to these guys and you will be a happy customer.Regards,Shyam

jimmike23

Aug 19, 2014

We leased a new Audi A-3. The salesperson, Zaneta Graf, was very professional and pleasant to work with. She took the time shows us many cars and options as well as test drives. It was our first experience in buying an Audi. I will buy from Zaneta and this dealership again.

Jason74

Aug 14, 2014

Albert was a really nice, efficient and user-friendly sales man. And he got us a great price. He's probably the most knowledgeable Audi sales rep you'll meet as well!

Alex Skibinsky

Aug 8, 2014

I met Marc Levine in in 2011, when he sold us an A4. The salesman Marc was very friendly and helpful when it came to what I was looking for.Now I bought an A6 from Marc again. He was knowledgeable and took the time to explain everything. Mark was on top of every detail and made the usually stressful experience of buying a new car pleasant.Thank you so much Marc!Most Sincerely,Laura & Alex

Dennis_M

Aug 5, 2014

We ended up at Bell Audi after doing comprehensive research on many different types of vehicles. We worked with Adnan from the beginning and he was very helpful throughout the entire process. The first day we went there I made it clear to him that we would not be purchasing that day. I did not have to repeat this to him which has not always been my experience at other dealers. He still was more than happy to spend all of the time we wanted discussing options and going over everything in great detail. After taking some time to think it over we eventually went back with the intention to buy. Again, Adnan and his colleagues at Bell were helpful, respectful, and accommodating. Shree in finance also did an excellent job in securing a loan for us and explaining all of the options and features available. We are very happy with the value of our purchase and the excellent service we received throughout the process.

DesReeA3

Aug 3, 2014

It took a long time for me to decide on buying a new A3 from Bell Audi....actually it was several months but my salesman, Albert Nkansa, didn't pressure me. He answered all my questions as they came up via his personal cell or email). He provided me with all the information that I needed and even answered the questions I forgot to ask. Over several weeks he checked in periodically but I finally decided to buy from him because his price was very reasonable (and I did my research!), and also because he really knows the brand - he's not just a salesman but he also believes in and stands by the Audi brand so his pitch wasn't forced, desperate or inauthentic. The only downside was the paperwork when he closed the deal. There's a lot to do but he made me a priority and expedited processing. He even went one step further and coordinated shipping my car cross country to my doorstep at my new apartment. I would highly recommend and trust "Al" to sell to any of my friends of family.

cvannorman

Jul 30, 2014

This dealership stood out as compared to other Audi dealers I've worked with. The sales team was extremely knowledgeable and helpful. I'm a tough customer and they did a great job helping me find a truly outstanding car at a great price. If you go there, talk to Albert Nkansa...very helpful.

edward forstein

Jul 29, 2014

I must admit that my total experience was excellent.I live in Princeton New jersey and In my opinion Princeton Audi is not the dealership i would ever buy from again.Bell Audi is about 17 miles from my house.Albert Nkansa was very professional and the buying process went very smoothly.The car was delivered in excellent condition.Albert spent over an hour explaining every detail in the Audi 8l..He said any questions that I have to please call him.Also when service is necessary they will pick my car up at my home and deliver a loaner car to me.I already recommended Bell Audi to a friend and they purchased a Q5 from Albert.

lynn52

Jul 29, 2014

My experience at Bell Audi was a good one and the main reason for that was Albert Nkansa. He made me feel comfortable from the first moment I walked in. He sat with me and answered every question that I had about the Q5 and took me for a test drive. No pressure whatsoever. A week later, my husband went in for a test drive with Albert and then we made the decision to buy. That evening we purchased the vehicle. We went in the next morning and Albert took care of everything, explained alot of the features inside and then we drove our new Audi home.

Tysmith22

Jul 29, 2014

It was the best dealership experience I have ever had for someone looking to lease a new car. Very competitive rates and very fair across the board.

Ickick2

Jul 24, 2014

Purchased my second vehicle from Bell Audi yesterday through Jason Skolnick. Jason was professional, courteous and straight forward. Definitely made a typically stressful endeavor very easy and pleasant. I walked away feeling like I got a great deal on my new A4. Highly recommend Bell Audi, and Jason Skolnick in particular.

sonia b

Jul 7, 2014

We leased an Audi A3 through Adnan. It was a great experience. Loved the dealership. Everyone was very courteous especially Adnan. He was very pleasant, friendly and understanding of our needs. The deal was quick. By the time we got the car it was past the closing time but Adnan went through the features in the car and told us we could call him if we had any questions. Thumbs up for Bell Audi and Adnan

Jaya Bhat

Jul 3, 2014

We recently bought Audi Q5 from Bell Audi and had a very pleasant experience with Muhammad Adnan. He is very courteous and professional. He built the trustworthiness very quickly. He explained us about the car features after completing the process and even set up my Bluetooth. I would highly recommend him to my family and friends. Thank you Adnan!!!

liver135

Jul 1, 2014

The showroom is awesome and Bell Audi is serious about moving new cars at better prices and better choices!!- they were efficient and Adnan was a pleasure to work with. He took the time to work with me, inform me about the Allroad and was very patient.

RNRtd09

Jun 28, 2014

We recently leased an Audi A6 through Adnan. Truly professional, always pleasant & courteous.Spent a lot of time to help us find the car we wanted. When we picked up the car, Adnan explained all the features in the car, & told us to call him if we had any questions. He was very helpful throughout the car leasing process. We were never pressured to buy into anything we didn't want or need. We are very happy with the Audi A6, & would recommend Bell Audi & Adnan.

agarwalaraj

Jun 18, 2014

I recently a bought a Q7 from Bell Audi and had a very pleasant experience with Zanetta. She was always pleasant, courteous and followed thru with everything that we had requested. She made the process very simple, I would highly recommend her.

lukaszradecki

Jun 18, 2014

I brought my 2010 Audi S4 for service and received a fantastic quality work. Craig was very professional and the whole team took care of my carextremely extremely well. Craig knew exactly what to do and explained everything to me in extreme detail. I was very satisfied with the quality of work performed as well at the time it took to complete it. This will be the only dealership I will ever visit. I thought that I was treated very very professionally and all my concerns have been addressed. I will tell all my friends about this amazing dealer experience, and how helpful and professional and knowledgable Craig was.Lukasz Radecki

ptaliercio

Jun 18, 2014

It was a pleasure to deal with Marc he was a true professional.Very pleased with our purchase. We walked in and within two hours deal was made.

SanatPandey

Jun 11, 2014

I had a purchase with Bell Audi (Steve Stoop) recently. Had a great experience. Easy and quick transaction. Got services as promised. Will surely visit for my next car. Appreciate your business Steve.

bernadettev

Jun 8, 2014

Our experience with Bell Audi is beyond compare with other dealerships around. Our salesman Mr. Michael Robinson has a superb customer's service skills. He always attends to our questions and inquiries we had. He is never in a rush in accommodating us. He sets the bar really high on how customers should be taken care of. Thank you Michael!

norberttamas

Jun 7, 2014

I was planning to buy a car from a long time. I went to Bell Audi to check out the Audi Q5. I met with Adnan who was very helpful preparing multiple Audi Q5 models for me to test drive and explaining all the differences and features of each model. Adnan was open to negotiate on the sales price of the car, the paperwork went quick, I got good deal and I happy with my Audi Q5. I give a five star customer service for Muhammad Adnan and Bell Audi.

NupurGupta

Jun 5, 2014

Came to Bell Audi to lease an S4. Adnan was very helpful from my very first visit. I called him to let him know that I wanted to test drive the S4 and he had it waiting for me when I got there. I never had to wait very long and Adnan he pushed along the paperwork so everything went much quicker than at most dealerships. Adnan also explained all the features in the car to me and said that if I have any questions to feel free to call him. He was very helpful throughout the car leasing process. I would hands down recommend him.

Starbrad

Jun 4, 2014

We had a 2007 A6 that Bell Audi maintained sice they came to the area. We were looking to trade it in for a 2014 A6 and that is when I was introduced to Adnan. From the firts time we met, he we professional, clear/honest in his communication and overall great to work with through the process. Although I was back maybe 3 times to talk, he made time for me and me me feel like I was his only customer. We found a great new 3.0T A6 together which my wife loves to drive. All around, a win win situation due to Adnan.

q1qy10

Jun 2, 2014

Both my wife and I had great expreience Shopping for a car wonderful the stall at Bell and our Salesman Albert NKansa were great professional and well verse I'm very happy with the Audi3

kiko31

May 31, 2014

Overall experience from beginning to end was very good. Adnan in sales and Ryan in finance are both very attentive to details and needs and never once used any pressure tactics to get me to buy into anything I didn't need or want. Adnan took the time to find the precise car I wanted and paperwork with Ryan did not take much time at all.

BeiliLiu

May 30, 2014

I went to Bell Audi to purchase a 2014 Audi Q5 SUV and was pleased with the experience I had. My sales representative, Muhammad Adnan, helped me choose the features which I would actually use in the car, took the time to show and teach me how to use each of those features, and was open to negotiation on the sales price. He patiently walked me through all the finance and service options that were available to me and I did not feel harried or pushed into making a deal without fulling understanding what I was paying for. Overall, I had a great experience working with Muhammad and Bell Audi.

audiaudiaudi

May 28, 2014

Steve Stoop and the guys over at Bell Audi made my transaction quick and seamless as could be. I couldn't be happier with their attention to detail in all of my needs. Steve was always available to answer any of my questions or concerns immediately, even on his days off via mobile. I definitely give them five stars for customer service. I would recommend Steve and his staff to anyone looking to purchasing an Audi!

lisaorefice327

May 27, 2014

Leased my Audi s5 at the end of March and recently referred my sister back to Steve at Bell Audi. Honestly, I researched Audi and came in with a style and price in mind. Steve was the 1st person that acknowledge me in the lobby of the dealership. A few of the other salesmen had passed me by (probably because I was under dressed and look extremely young), but he didn't hesitate to assist. I am in sales/service industry myself, so I tend to hold people to a higher standard and don't settle for mediocre. Steve allowed me to test drive the cars and gave me some comparable prices (I was working with another dealership and I wanted to see if they could beat it). Eventually I decided on the s5 vs. the a5 and Steve was able to have the exact color combo shipped to the dealership the next day. He took his time to setup both of my cellphones (personal and business), showed me how all the functionalities work, etc. Steve continues to be easily accessible even after my purchase and answers any questions/concerns I may have. I will continue to refer family/friends to Steve specifically. Thank you for assisting me with my (current) dream car, until I get bored and need a convertible!

ChristopherFucci

May 22, 2014

Our overall experience was great. We LOVE our new car!! Steve did an amazing job in finding us the perfect car. We will definitely use Bell Audi again!!

aliciaj0807

May 21, 2014

The sales offered a lot of help during the whole transaction, I'm really appreciate that. Definitely will recommend the dealership to my families and friends.

cross2

May 15, 2014

This is my second lease of an Audi A4 from Bell Audi. My salesman, Steve Stoop, had all the paperwork prepared when I arrived, went over the car and answered many of my questions in a professional and courteous manner. Steve made this lease experience comfortable, stress free and pleasant. In my opinion, Steve Stoop is top notch in sales and efficiency.

FrankSigona

May 14, 2014

Steve, was very helpful in explaining my options with leasing a new A4. It was the first time in many leasing years, with other dealerships, that I found this experience to be comfortable and not stressful. Steve's attitude contributed greatly. He provided the best possible price and terms and was acceptable at the first look of the numbers.

harrist747

May 14, 2014

Not only was Bell Audi efficient in getting back to me about the inquiry I had on the A3, they also worked day and night to retrieve the exact car I wanted. Jason was professional and very caring when it came to selling me a car. He was honest and worked with me to come up with a great deal. I couldn't have asked for a better experience overall. If you are looking to buy an Audi, I would highly recommend going through Bell to do so. You won't be disappointed! Ask for Jason too! :-)

Jopelly

May 14, 2014

My name is Joe. My wife and 10 month old baby boy and I just enjoyed driving home in our new 2014 Audi Q5. I had leased from Steve before and his prices can't be beat. He found us a vehicle that was in our price range and also the color my wife wanted and most of all with extra cargo. He is very understanding and always makes sure that you are happy. I highly recommend Bell Audi for their hospitality but the icing on the cake would be to see Steve Stoop. He's the reason I'm a Happy Audi customer. I will return in 42 months to lease from Steve again.

har575

May 9, 2014

"I will give you nice price but you have to give me very good review" --> this is the exact comments. Once you buy your vehicle, you are done with them. If you need to deal with them for something else, service will be pathetic. They dont care. All they care is car sales nos nos. Princeton audi is way better than these guys.

Harigopalk

May 9, 2014

I am trying to cancel my extended warranty and it's been two months. Nothing happened. Very unprofessional and I will never deal with them in my life.

Armor

Apr 30, 2014

Had another great experience with Bell Audi and working with Steve Stoop who was a treemndous help with our trade-in and new car purchase. Steve made the entire effort hassle free and did everything possible to make our experience as easy as possible. He had all the numbers and paper work prepared ahead of time so we never wasted any time waiting to take our new car off the lot. Steve did a great job explaining how the Blue Tooth and Google earth options worked which was very helpful. The car was prepped and ready for final pick up as Steve promised. Many Thanks. Also Steve is great with Active and retired military. Just let him know.

johnny0329

Apr 30, 2014

I have purchased 3 Audis from Steve Stoop At Bell Audi. 2010 Audi Q52012 Audi Q7and most recently on 04/26/2014 an 2014 Audi SQ5Steve is an excellent salesmen.. his skills go beyond just selling a car. Its his knowledge of the product and the way he presents it to the customer. He sat with us a went through the features. Spoke with me in regards to the maintenance program & the wheel and tire packages. The drive train and so on... He has to be top in his field because he made my wife and myself at ease with every purchase...I recommended him and Bell Audi to my friends and family... Thank you Steve.. The SQ5 is HOT!!

Paul515

Apr 30, 2014

Steve Stoop was a pleasure to deal with. He made the purchase of our new Audi 6 an easy experience. He spent over an hour with us going over all of the features of the car. Thank you Steve

rikesh89

Apr 30, 2014

Just purchased a 2011 A4 preowned vehicle. The sales representative Kiki Infante was great, he answered all my questions and made sure I got everything I needed. He even went the extra mile to make sure the car came with all the accessories it was suppose to come with. I came all the way from Canada to purchase this vehicle and with his help I was very satisfied with the purchase of my new car.

tonyorrico166

Apr 30, 2014

This was the second Audi I have purchase from Bell Audi and Steve Stoop. So I can say I have experience with the dealership, their service department and Steve, of course. There is little to say because to me this is the best experience I have had purchasing a vehicle. No pressure, no sales pitch, no hassle, no problems. How can you beat that?Great work Steve.

Yvonnempac

Apr 30, 2014

This was our fourth Audi with Steve stoop. I am a pain in the butt with getting a car and he always answers my millions of questions and treats us right. Just leased a q5. Bell Audi and Steve made it work for us. We are happy AGAIN!

JohnLupo

Apr 23, 2014

My relationship with Bell Audi, is because of Steve Stoop. I am on my third Audi and my experience with Steve has always been fantastic. Steve will always go the extra mile to help and guide me make the right decision. Steve's follow-up is excellent! and his knowledge about Audi is amazing. Steve always has great energy and has a great personality. In my eyes Steve is Bell Audi. Thanks SteveJohn

kpilone

Apr 23, 2014

This was by far the best experience I have ever had when leasing a car. Steve was very knowledgeable and extremely helpful in helping me figure out what was the best car for my needs. I would refer him and Bell Audi to anyone I know and look forward to dealing with them in the future.

MamildaRobinson

Apr 21, 2014

Worked with Steve. Bid on vehicle on Ebay and came in to look at the vehicle. At first I was taken back, as Steve was not very talkative. He did great us (my husband and I), but didn't try to work up any small convo about where I worked, etc...I think I was just used to that behavior from other dealers I have dealt with, so when he did not follow suit, it was just different to me. I liked it though, I didn't feel overwhelmed, or felt like I was being coerced to buy the vehicle.....Steve was patient and was attentive to my questions. His customer service was superb. He was even willing to discuss pricing with me, even though we had already settled on a price before coming in. Long story short, Steve has changed my opinion about car salesmen. If I can, I would go back to him every time I need to buy a vehicle.

Natz123

Apr 20, 2014

Very honest seller. Steve told me a perfect discription of the vehicle before I hot there. Cant remember the last time a car salesman was honest. Would recomemd Steve to anyone looking for a new or used vehicle.

ASWong

Apr 11, 2014

Steve did a great job, well representing his brand - Audi!Returning client of Steve, I got a Q5 from him two years ago and again back to him this year. Steve has provided excellent service throughout the whole shopping experience. From picking model, quoting price, preparing insurance and documents, setting up new car, tutoring and answering questions, he totally shows great knowledge in all aspects. With his efficient help, I was able to hit the road with a new Q5 in just few hours at the dealership. Quick and crisp!

rtgraser

Apr 10, 2014

Visited Bell Audi looking at the Audi Q5 while in the market for a small SUV and after a test drive decided that was the vehicle that we wanted. We worked with Marc Levine who was an absolute pleasure to deal with. He took the time to explain the vehicle inside and out and answer all of our questions and find the exact right vehicle to fit our needs. Unlike experiences in the past Marc did not try to sell us something we didn't need based on our conversations. When it came time to negotiate the deal it was the smoothest transaction I ever had purchasing a car. I had done a lot of research beforehand and was expecting to have to push for a good price on the car as well as on my trade-in but the offer we received was fair and right on the money as far as what we wanted to pay (wanted, not expected!). The financing process with Ryan was the same....pleasant experience, received the best rate possible based on the research that I did with no issues. Received the vehicle in great shape and both Marc and Ryan have been available for any follow-up questions we have had. Would not hesitate to recommend Bell Audi and Marc and Ryan to anyone in the market for a new vehicle.

wabm521

Apr 9, 2014

Three years ago we went to Bell to look at the Audi A4. We wanted a specific color and the salesperson at Bell was not able to get this for us. We ended up purchasing the vehicle at another Audi dealer, but serviced our car at Bell. I was always completely satisfied with their service, so when it was time for my lease to end, I decided to revisit Bell. Steve Stoop introduced himself to us and asked what we were looking for. We told him our story and he was more than eager to get us to purchase at Bell. He was not pushy, he listened to what we wanted and ultimately he presented us with an offer we were delighted to take. I would recommend Steve and Bell Audi to my friends and family who are interested in purchasing an Audi. Job well done Steve!!

turboengine1

Apr 7, 2014

After several purchases and leases of cars, this was our first Audi lease. Rami the sales person made the experience to be both a learning one and a pleasure. He was professional, very cordial and quite honest. He made every effort to satisify our needs and desires and the affordable price we agreed on came with many unexpected extras. We will certainly be back at this dealership with Rami in the future.

dlentz55555

Mar 22, 2014

Jonathan and the service team at Bell Audi far exceeded my expectations when I recently brought my car in for a warranty claim. One of the fuel injector sensors failed on my S4 and gas sprayed all over my engine compartment. The team did an excellent job in diagnosing the problem and ensuring no shortcuts were taken when fixing the problem. They thoroughly cleaned my engine compartment to ensure the fuel odor was eliminated and also fixed a fuel pump issue they discovered during service which probably saved me a future trip and possibly being stranded roadside. I give the Bell Audi service team, especially Jonathan, "5"s across the board.Sincerely,David Lentz

KFarrell0422

Mar 17, 2014

I contacted my salesperson, Jason Skolnick to schedule my first service appointment. He was extremely helpful in setting up that appointment along with a loaner car. My service adviser was Jonathan Kiwacz who took care of and explained everything to me. Both were professional and courteous and answered all of my questions. If I could rate higher than 5 on this review, I would.

ryankchen

Mar 14, 2014

Bell Audi is definitely one of the nicer dealerships I have been to which is surprising coming from a family of Ray Catena cars. I recently got an A5 here and am highly satisfied.Steve Stoop is very quick and efficient at getting numbers together and also extremely responsive through email. He works hard to answer all questions promptly and clearly makes an effort to give his customers a good deal. The offer I got from Steve was very competitive and fair given the current market conditions. I suggest you do your research and make this your last destination because there is a good chance Steve will make you a deal you can't refuse. He also locked down the vehicle I wanted and arranged a dealer swap without a hard buyer's order from me. Most other dealers will require some money down to perform this service for you, but clearly Bell is experienced and confident that they can sell the car regardless. Ryan Bonderenko is the finance guy you work with after you make a deal and come to pick up. Also very efficient, he is quick to calculate and recalculate add-on packages (wheel protection, extra service, etc) based on your desires. He also works hard to give you a good price on these packages whether you end up taking them or not. Overall a great shopping experience and I will definitely be back in 3 years.

wgp1965

Mar 12, 2014

My Audi A5 unfortunately required a major engine work. My car was worked on for just over one month and during this time I was given a loaner car which kept my daily routine not disrupted. While the work was being performed on my car my service consultant, Jonathan Kiwacz was in constant contact with me updating the work being done. He answered all my questions to my satisfaction in a very friendly, knowledgeable and professionally manner. It was a pleasure dealing with him. I have been dealing with Bell Audi for over 11 years owning 3 different Audi's during this time and always found them to be professional and honest. I recommend them to my friends and family.

viveksnoop

Mar 8, 2014

Great person, checks in periodically and always friendly and helpful. Even helps after the sale is complete. Getting the car was a hassle but he kept me informed.

Js208

Mar 6, 2014

I have purchased and serviced my cars from Bell Audi for more than 10 years. The experience has always been fantastic: great people, great prices, great service. I have happily referred my friends to the dealership and they have had the same experience as mine. I always feel like I've been treated with respect, more like a friend than like a customer, with the people at Bell always looking to go the extra mile to help. For example, I was taking my wife out for dinner and a show for her birthday, but hit a nail and had a flat. When I casually mentioned it to Tom Poulin, the dealership's GM (I happened to be in the dealership that afternoon to buy a part), he sent a tech to my house to change the tire for me so I wouldn't have to wait for roadside assist and worry about missing the show! That is typical, and that ethos - treating their customers like the staff would treat their friends -- permeates the whole operation from sales to service.Before Bell I had never purchased the same make and from the same dealership twice in a row. I am currently on my fifth Audi in a row from Bell. Keep up the good work!

Chubby789

Mar 2, 2014

I recently leased another Audi Q5 with Steve Stoop. The experience was very enjoyable and productive. Steve was very accommodating to my needs and gave me a great deal on this car. I would definitely recommend Steve to friends and family to help them purchase or lease a car with Audi. Steve was available for any questions or problems I had and is still offering his assistance if I need anything during my lease term.Stephanie Krawiec

lawndart

Mar 2, 2014

My girlfriend recently purchased a CPO Q5 from Steve and Bell Audi. When I became interested in looking for a new car with all wheel drive she recommended I go to Bell and talk to Steve. After going to deferent dealerships in the past the first moment I walked into Bell Audi and met with Steve I knew I was in for a much different experience. Steve was very professional and not at anytime pushy or intimidating. Even though he knew I was starting to look he offered to bring an A4 around and let me test drive one. When I decided on what brand to lease I decided on going to Bell Audi and talk with Steve again. He did what he had to in order to get me out of my current car (MINI Countryman) and get me back into an AWD, an A4. They had the exact color and trim in stock so I didn't have to wait. I picked it up later in the afternoon.

JerryFlores

Feb 26, 2014

Bell Audi was a very pleasant experience starting with Nerissa Bridges who was absolutely amazing!!! no pressure was put on us to buy and she made us feel more like friends then customers, very customer service oriented and personable we love our Audi A4 ! it was a pleasure working with Nerissa as well at the rest of the Bell Audi staff Thank You all!! We will be back in April for the A3 :)

ilive47

Feb 14, 2014

I have to say this was the easiest, most comfortable, stress free car buying experience I've ever had. Narissa made it easy for me. She was very friendly, very approachable and NEVER came on too strong. I would definitely recommend Narissa to anyone who is looking to buy a new or used car at Bell Audi.

bobjc

Feb 3, 2014

Jonathan Kiwacz is a professional Service Consultant that has always made my visits to Bell Audi a pleasant one! When you need to schedule your vehicle for service, ask for Jonathan!

ragulapilot

Feb 3, 2014

The experience was great, Adnan the sales rep was very friendly and patiently answered all our question. They have a very good staff. i have a very pleasant experience working with them.

sandeep64

Jan 30, 2014

We just had a great experience buying two cars from this dealer and working with Muhammad Adnan. The experience was friendly, professional and seamless. We have shopped for and have bought a handful of cars over the past few years, but the attention to detail which we noticed while working with Muhammad Adnan has not only influenced our buying decision but also will be the reason for us to recommend him to family and friends.

bsobota6

Jan 28, 2014

It was our first visit to Bell Audi Service Dept. and Jonathan Kiwacz was our Service Consultant. Mr Kiwacz was very professional, friendly and helpful. We were very pleased with Jonathan service and hope that at the next visit to Service Department we get him again.

Marc Andrew

Jan 27, 2014

First time buying an Audi and the experience I had with Albert Nkansa will make me an Audi customer for life. He was solely focused on providing a great customer experience and was super responsive throughout the process. Nothing but top remarks for Albert and the Q7.

howard_avin

Jan 25, 2014

For both my Audi's that I have owned they have been seviced by Bell Audi. My service advisor Jonathan Kiwecz has always been oustanding. He truely believes that customer satisfaction is job one... It shows from the time that I drop off my car to when I pick it up..He keeps me informed and answers my questions to my satisfaction.

RishiModi

Jan 22, 2014

I had a excellent experience working with Jason. No hassle on the negotiations. Great service when picking up the vehicle and very attentive post-purchase communications. I will definitely work with him in the future.

Shoebox4

Jan 18, 2014

Never followed up with me in regards to returning my old license plate (traded in my Infiniti and the license plate could not come off). They said they will mail it back to me on Monday. It's been three weeks now and no one returned my call. My temporary license expired today as well and I couldn't get hold of anyone to send me another one. Worst customer service in following up with issues. Won't step foot in there to buy a car again.

xlevine

Jan 17, 2014

Bell Audi is a remarkable dealership with a very capable sales force exemplified by Steve Stoop who is both knowledgeable about the Audi product line and was attentive to our specific requirements. Steve was able to identify candidate vehicles and negotiate a deal in record time. At the time of delivery Steve helped us acclimate to the Q5 explaining all the features and taking the time to watch us investigate them on our own. I met Steve again when I picked up the license plates and he made a point offering to assist in any current or future questions we might have. Doesn't get any better than this.

adiciollo

Jan 15, 2014

I had the pleasure of purchasing a vehicle from Bell Audi and dealing with Muhammad Adnan. I never thought purchasing a new vehicle would be as seamless a process as it was. Muhammad was more professional, courteous, and knowledgeable than i ever expected. He knew exactly the type of person I was, and never made me feel rushed or pressured. The entire process took only a few hours and we were able to drive our vehicle off the lot. Muhammad knew I had done previous research and did not waste my time by attempting to oversell me. I would recommend anyone buying an Audi to go to Bell Audi and ask for Muhammad, a true professional salesperson.

Darmock1970

Jan 15, 2014

I went specifically to look at an auto I found online and made the appointment with Jason. When I arrived he had the car in the well lit shop, as it was nighttime, so I could examine it to my heart's content. Even put it on a lift at my request. Didn't feel rushed at all. We took a test drive and only when I told him I liked the car did he ask me for my personal information. I am always leery of giving out my information unless there is a reason to and that made me feel very comfortable. The next day Jason replaced two tires that were I noticed were very worn at no cost to me, even though he didn't have too as we had already signed to buy the car. I highly recommend Jason and Bell Audi.

Spotluri

Jan 13, 2014

I came all the way from upstate New York to get a q5. Zaneta Graf was exceptionally helpful and patient in dealing with us on online and facilitated the transaction very smoothly. She is courteous and very professional and I would recommend her wholeheartedly to my friends and family members in NY if they ever want to buy or lease an audi automobile.I was also impressed with Bell audi dealership! Prior to deciding to get my q5 at bell audi I looked at multiple dealerships in Ny,Ct and even in Md and it was Zaneta and Bell Audi who made it happen. Thank you Zaneta! Good luck to you in future endeavors.Spotluri

taggs57

Jan 9, 2014

I have been a devoted BMW owner for 20 years. This was the first time I looked at the Audi models. After test driving several models I settled on the A8 and so far I am extremely happy with my decision.

MansoorMirza

Jan 8, 2014

This was my first purchase from Bell Audi, I had a very good experience here buying a Q5 . Steve Stoop(sales person) was very helpful with everything and went out of his way to make us feel comfortable with the purchase process. Over all I was very pleased with the costumer service. They were very friendly and willing to work with me on price which I appreciated greatly. I would definitely recommend this dealership to anyone looking to purchase a new Audi.

noreenb76

Jan 8, 2014

Steve Stoop was great to work with. He gave me a fair price on my trade in, worked with me on the purchase price of the Q5 and it was a smooth and stress free transaction.The showroom is open and attractive with lots of inventory.Overall it was a very pleasant experience.

nychummer

Jan 6, 2014

Dealing with Adnan in sales and Carl in service made my experience most pleasurable. I purchased a 2008 Landrover which was a trade in had numerous issues. They made sure everything was fixed to completion as if I purchased a brand new truck. They went far beyond to help me and were always convenient to reach. Please give this dealer a shot when purchasing a vehicle. You will be glad you did... George

Donkhenry

Jan 5, 2014

In all my experience with Bell Audi, they have been very professional and customer-focused. My recent experience with Jonathan was no different. I highly recommend Bell Audi to anyone in the market for an Audi and/or Audi servicing.

jolibretti

Jan 5, 2014

And an was professional and knowledgeable of the product. Low pressure and smooth purchase. New to the Audi brand I am expecting many years of great service.

Ash78

Jan 1, 2014

Adnan made the stressful process of leasing a new car as painless as possible. He was concerned with what I was looking for in a vehicle and did not try to push unnecessary features. He patiently answered all my questions and did not try to pressure us into making a deal we did not feel comfortable with. Even after we had finished the deal he was very approachable and attentive to any questions we had.

ESSFIVE

Dec 30, 2013

I would recommend Bell Audi to everyone! My sales person Jason Skolnick was very knowelgeable and very easy to work with. I was upside down in my trade and they worked until we got a deal done. I drove home the car I wanted and I couldnt be more pleased with my experience. I drove 4 hours (from Sayre PA) to come to Bell Audi and it was worth the trip. Thanks again Jason, and Pete the Finance Manager. I'll be back in a couple years....definetly!

bwsiaj

Dec 27, 2013

From beginning to end, the experience I had with Adnan and Bell Audi was fabulous. Adnan didn't pressure me at all and was very helpful in answering all of my questions. All in all, it was the best experience in purchasing a new vehicle.

ADEM

Dec 18, 2013

THE BEST EXPERIENCE I HAVE HAD WITH AN AUTO DEALER EVER(I HAVE PURCHASED MANY VEHICLES IN MY LIFETIME). REAL FRIENDLY, HONEST, AND VERY FAST. I WAS OUT OF THERE WITH MY VEHICLE WITHIN AN HOUR AND A HALF. ***** - FIVE STAR RATING TO THE DEALOERSHIP. THANK YOU FOR THE MOST PLEASENT TRANSACTIO!!

KristenIzzo

Dec 16, 2013

Worked with Steve on a CPO Q5 - great experience & would highly recommend to anyone looking for a great car and great customer service. Thanks Steve!

micasey61

Dec 16, 2013

Albert Nkansa did an outstanding job. Very informative, friendly and took his time to make sure I understood the differentiators in the Audi vehicle versus the competition (BMW and Mercedes).Albert represents Bell Audi extremely well.I would definitely do business with him again.

PeabodyandSherman

Dec 15, 2013

It was a pleasure to work with Adnan. He was courteous and knowledgeable. He answered all of my questions and did not attempt to pressure me. I recommend him to anyone shopping for an Audi

mgargano

Dec 14, 2013

Zaneta is top notch. She is completely dedicated to you. And, she knows her Audi cars! She spent a great deal of time with me during the test drive, ensuring I felt comfortable with my decision with the Q5 and also the features I decided to add on. She wants you to have a smooth car buying experience and leave the dealership with the feeling you made the right decision. The dealer was fair with their price. Once I completed my order, Zaneta kept me updated on each step of the manufacturing and delivery progress. When I picked up the car, it was it clean and excellent condition. She again spent a great deal of time going over all the features of the car and setting it up for me (for example, linking up my phone). Zaneta is professional, knowledgeable, courteous, and reliable. I developed a bond with her; she's like family :)If your interested in an Audi, I strongly recommend you reach out to Zaneta, who will provide you with nothing but excellent service.

jspevacek

Dec 13, 2013

If your looking for a used vehicle Nerissa is the one to see.After speaking with her and addressing some concerns she did everything she could to get me into the vehicle I wanted. Nerissa showed general care and concerns to all needs in the vehicle I was looking at and handled the sale in a very friendly and professional manner. She will get to know you on a personal as well as professional manner and do everything she can to get you into the vehicle you want and need.On a scale of 1 to 10, I would easily give Nerissa a 15!!!!! Great experience, I would not hesitate to go to Nerissa for another vehicle.I drove 150 miles to purchase my car and would gladly do it again to deal with her.

Oxygen0921

Dec 12, 2013

Had a wonderful overall experience at Bell Audi. I have nothing bad to say. I would highly recommend this dealership, and the 2 men I worked with when purchasing my certified pre-owned Audi. Steve Stoop, my salesman, was professional, helpful, knowledgeable, and easy to work with. I also worked with Bob Wezner. Bob was also top notch! He was very friendly, personable, and made me feel like a valued customer. Bell Audi of Edison, NJ is 50 miles away from my home. Meanwhile, there are many other audi dealers in my area that I shopped at before purchasing my vehicle. This should say a lot about Bell Audi's customer service & prices if I was willing to go 50 miles away for this kind of quality car buying experience. I'll definitely be back there in the future.

manny1959

Dec 11, 2013

Our salesperson Adnan was excellent. Starting with our phone conversations to our visit. We were treated greatly and our issues were dealt with sensibly. We arrived and were greeted immediately. The process was fast but complete. Adnan was very patient and fully explained everything. We will recommend Adnan to all our family and friends. And our next car will have us back at Bell Audi and Adnan. It was truly a great experience. Keep up the excellent work!!!!!

mchiantera

Dec 11, 2013

I worked with Marc Levine in my purchase of a 2012 Jeep Wrangler Rubicon trade-in. Marc was friendly, low pressure, accommodating (he picked me up from the train station!), and excellent to work with when it came to communicating about and executing the purchase. This was an Internet sale, which can be a bit stressful not having the opportunity to see and test drive the vehicle. Marc understood this and made it easy for me by thoroughly describing the vehicle and doing a walk around with me on the phone to ensure that I received a comprehensive description of the vehicle. It was clear to me that Marc has experience and is well versed in Internet sales. I felt as though I received the same pleasant experience and high level of customer service as someone that was purchasing an Audi. If you ever find yourself at Bell Audi, request to work with Marc. You won't be disappointed.

zwest

Dec 11, 2013

My visit to Bell Audi Service Department was a pleasant as always. The staff members were very professional and courtesy. Mr. Jonathan Kiwacz my Service Consultant was very knowledgeable in regards to the service that was being performed on the vehicle. Informing me about things that could be done to ensure that the vehicle is ready for the Winter months. He was also concern about my safety due to the inclement weather which was forecasted, for the Tri State areas.

joelinda1976

Dec 9, 2013

Albert Nkansa made the purchase the least stressful car buying experience I've ever had - Price was negotiated easily and reasonably - delivery was expedited well and most importantly time was spent explaining every detail of the features in the car - It ws a pleasure dealing with your dealership and particularly with your salesman Albert Nkansa !

Randhirthakur

Dec 9, 2013

I am a repeat customer at bell audi ,edison,Nj Albert is a great sales rep and answered questions. Vinni was very patient with me and answered all my financing/lease questions .

maximusx360

Dec 7, 2013

Max.I 1981Zaneta Graf is THE ONE & ONLY to do business with ladies & gentlemen.She's a wonderful individual overall.PATIENT,RESPECTABLE,GREAT CUSTOMER SERVICE,DEDICATED and value her customers.No disrespect to anyone else at Bell Audi but I WOULDN'T go to anyone else but Zaneta Graf.During business,you want to deal with someone that cares,PROFESSIONAL,a GREAT LISTENER, and WILLING to help you ALL THE WAY TO THE END.Zaneta Graf has it all and she is THE TRUTH.

sbergman1

Dec 5, 2013

I was pleased to see that Steve Stoop was still at Bell Audi, as i had a very positive experience leasing the A5 3 yeaars ago. That was my first car with Bell, and i had never seen the same salesman that i had originally worked with when returning a vehicle at the end of a lease at any other dealerships.Just as it was 3 years ago, Steve was a pleasure to work with, and promptly replied to any of my questions.I would highly recommend working with Steve to anyone i know considering an Audi.

gmmaft

Dec 3, 2013

I bought a used 98 lexus es300 from Steve Stoop at bell Audi that I noticed for sale on ebay online. I made an offer and steve called me back right away and accepted my offer and worked out the dmv and dealer fees more to my liking. The next morning I made my way to bell Audi in Edison NJ. upon my arrival to Bell Audi I was welcomed with smiles and the best service I have ever seen in a Automotive dealership. I was a little bit skeptical about buying a out of state car from a dealer but Mr Stoop explained everything to me and set my mind at ease. I think mr Stoop is an excellent car salesman. The best I have ever seen. the car was exactly as described in the online ad. I am very happy with the car and I would recommend Bell Audi to anyone who is looking to buy a car.Thank again Steve Stoop for all of your helpBill FDeer Park NY

Pmele

Nov 28, 2013

I just bought a q5. From the first moment I walked in adnan has been the best! Will come back soon to but my future wife's car! Wouldn't go anywhere else. Thanks you!

Edwin123

Nov 27, 2013

Just purchased a new Q7 to my specification from Bell Audi. The sales person, Albert, was extremely helpful, knowledgeable about his product and very friendly. Albert found exactly what we were looking for and delivered to me exactly as promised within 10 days. When we came to pick up the car, Albert sat with my wife and went over all the features of the Q7, which was extremely helpful to her. The level of service was great from Albert. Even when I told him I already owned an A6, he offered and explained all my service options for my current vehicle. I will be definitely coming back here for my next car!!!

michel1227

Nov 26, 2013

I gave all fives in my review because the entire process was pleasant. Albert was helpful and easy to work with. He was very patient and took the time to show my family and I all of our options. He found me the exact car I wanted, and while it took a little longer than expected, he kept us updated and in the loop the whole time. Once I received the car he took time to carefully show me how everything worked. I would recommend this dealership, and this salesman.

purveeral

Nov 26, 2013

Albert is a very knowledgable, patient and understanding sales person. He went above and beyond to find us a vehicle That suited our need and budget. Unlike most car sales experiences had, this dealership was not pushy as far as the sale Of the car or making the decision and let us take our time to decide what suited us the best. I will highlyrecommend bell Audi dealership to friends and family and Albert in particular.

michaelmatos

Nov 21, 2013

I was treated with respect and my experience was excellent. I was given a great deal on my purchase. Called back a few times with questions and was given complete attention.

RichR86

Nov 12, 2013

Great buying experience dealing with Jason!! He got me the exact car I wanted in less than 24 hours. I would absolutely recommend him.-Rich

M. Katherine

Nov 9, 2013

Car shopping is one of my least favorite things to do but I love cars so car dealerships are a necessary evil. I was looking for a TTRS and found a 2012 with only 18,000 miles for the right price at Bell. The buying process was great. Everyone I dealt with was pleasant and efficient. I happily drove my TT home that very night. Good so far but it really gets better. I was back at the dealership Monday night. For a number of reasons, the TT turned out to be less than my dream car. With apologies, I was given a loaner car (an A4) and was promised my issues would be addressed. Unwilling to leave my fate to a car dealership, I called Bell when they opened on Tuesday morning. I spoke to ROBERT DANGELO who listened with interest and concern. To make a very long story short, Robert and Bell have changed how I think about car dealerships. Robert was instantly responsive and offered me several options. It took time to decide what to do. I opted to forgo the TT and buy a new car. While I decided what to do, I had use of the A4 all week. Robert was true to his word and made a potentially difficult situation incredibly easy. I was treated fairly and honestly. Today I came home with a beautiful A5 Coupe. I love Audi's and hope to have long relationship with Bell Audi. Thank you to Peter, Adnan, Ryan, and TJ. A special thank you to Robert Dangelo. Great job everyone!

bpatel015

Nov 9, 2013

This review is long due but better late than never. This past summer (2013), we were shopping for smaller SUVs and narrowed it down to a BMW X3 and an Audi Q5. The X3 was certainly a nice car, but having already purchased 2 BMWs we were leaning towards the Audi, so we went to Bell Audi and were greeted by their staff and introduced to Rami Ayyash. As just noted we have purchased several cars over the years including 2 BMWs, but right from the beginning we sensed that this would be a good buying experience simply because of the person we were working with. We connected well with him right from the onset. Rami is a down to earth, super friendly and might I add a family oriented kind of guy. I say this because unlike some other places we have visited, Rami was more than accomodating considering we had our 2 year old car shopping with us as well. We initially test drove a Q5 2.0T in mid to late June 2013. He never ever pressued us to go through with any sale and on the contrary talked us through various things to ensure we were buying what was best suited to us. A few weeks later when we came back in July we had decided to go for the more powerful engine offered- the 3.0T, S Line, which is what we ultimately purchased. Rami is very passionate about cars so he is certainly in the right place, and this passion comes through in his work. He is very patient, polite, courteous and respectful and knows his product very well. Agreeing on a trade in price and eventually the price of the new car was relatively a smooth process. When we were working out the financing and had come to collect the car, seems it was a religious day for him (which we learnt later at the end in casual conversation from one of the other guys in the dealership...). Nonetheless, even though it was 9pm, he apparently had not eaten and his family waiting for him at home, he patiently waited till the dealership closed, our financing and other new car paperwork was ironed out and we were fully comfortable with the features of the car before driving off the lot that night. I am sure the other individuals working at Bell Audi are probably good folks to work with as well, but I can assure you that you will not go wrong with Rami. He is one of the nicest individuals from a car sales perspective that we have ever dealt with and we look forward to purchasing another Audi model from him down the road when the time is right. Thanks again Rami and Bell Audi for a great buying experience. Not only was the Dealership very nice and well laid out, Rami was Excellent.

ajayktyagi

Nov 7, 2013

Muhammad Adnan is the best dealer I have ever dealt with in the Car industry. His knowledge about car was exceptional. Thorough in answering all our questions in detail, and was able to understand our needs. He advised on certain points that helped us to make the right decision as per our requirements. Very responsive and helpful that allowed me to close the deal within few hours end to end. He presented himself as an expert professional and also the Dealership in a very positive limelight. I wish him good luck in future!

54656

Nov 6, 2013

Dealing with Steve Stoop at Bell Audi thru Ebay was a great experience. The 2009 Subaru Outback was a great buy, especially when the details of the condition of the vehicle were very concise (there were no big surprises). If I need another vehicle, I'll contact Steve Stoop again,because I know I'll get a quality product & then have it trucked out here to Oklahoma.

PaulinaAlvarez

Nov 5, 2013

This was my first time going Audi Bell and getting an Audi. The service was great and Kiki Infante was a tremendous help. Also, the fact that he spoke spanish was a plus. I got an Audi A4 2014 and its been amazing. I love my new car very much, it is very smooth and comfortable.

anthony43

Nov 4, 2013

This is our 3rd Audi. Jason Skolnick was terrific. He gave us a great deal and had our new car ready for us in no time at all. He went over everything new and reviewed the not so new stuff . He answered all of our questions and made the deal hassle free. He followed up with a call asking us if we were pleased and if we had any questions. Bell Audi should be happy to have such a good salesperson- we sure were. Mrs. Ann Aschettino

Dep808

Nov 4, 2013

Bell Audi is an outstanding dealership! And that's because they have people like Albert Nkansa.Albert's excellent customer service and extensive knowledge of the products made our purchase extremely pleasurable and stress free.Within days of our purchase we received a very nice thank you card from Albert. He armed me with his cell number in case I had any questions and guess what I did, and Albert was there on the first ring on his day off to assist me.Thank you Albert! Look forward to visiting you at Bell Audi on our next purchase!

jstarzy

Nov 4, 2013

I first visited Bell in June of 2012 when I met Albert Nikansa and test drove a new 3.0T A6. Put off by a bit of sticker shock and unavailability of Quattro on the 2012 2.0T version, we delayed our search until June of 2013 when Audi had end of year inventory of the new 2.0T A6 with Quattro. So pleased with his knowledge of the car and genuine friendly approach, we phoned Albert for another test drive at that point.I was pleased with the performance, quality and economy of the 2013 A6 and Albert continued to be a pleasure to work with. With this in mind and once he verified that Bell would not lose the deal to price, it was a matter of having my wife test drive the car and going from there. Needless to say, she loved the 2.0T A6-Q and was as impressed as I with Albert. We debated colors and interiors with Albert's help and had him locate an exact vehicle from a nearby local dealer that matched our choices. He was able to do so and we went for a final test drive of a similar car while still finalizing color. At the end of the ride, we locked in on the color combo and equipment and I made Albert an offer that was aggressive but fair for the new, located vehicle. I asked him to sleep on it over the weekend. On Monday he conveniently accepted the offer, via email, as I requested and we finalized the deal with delivery in one week. Albert personally drove our car from the located dealer to Bell, confirming everything was perfect with our new A6. He went over the systems A-Z with us. The business deal was completed by one of his colleagues without a hitch, even though we through a curve ball of last minute partial financing 4 hours prior to delivery.Overall....the Bell staff is friendly and courteous. The facility is top notch and biglots of inventory and resourcesbut the real attraction was the perfectly appointed A6 (without having to factory order one!) at a compelling price and having Albert navigate the entire process as smoothly as one could imagine. We worked via phone, email and text. No pressure, no fuss or hassle. An enjoyable experience, as it should be. Thank you, Albert. You earned our business. Well done.

audi17

Oct 30, 2013

***** Stay away from Sales Man Jason Skolnick *****We were there to look for Q7 and was met by Jason. He let us test drive the car, but he was- Very much hell bent on closing the deal same day (I did indicate that this was a $60K commitment and needed One day to think about it. )- He just did not listen and started to prepare the Paperwork - He was forcing me to put an Advance towards purchase of the Q7. - He just did not let this go, But once We completely refused to this, He just changed his Attitude and started to yell and talk to us in a very Disrespectfull way.- He took away all the Information and literally asked to take a Hike.STAY AWAY FROM THIS JASON, IF I AM THERE TO BUY A 60k$ CAR, I NEED MY OWN SPACE TO THINKAND MAKE A DECISION ON THIS, RATHER THAN BEING FORCED BY SOME ONE.***** Stay away from Sales Man Jason Skolnick *****

RS24

Oct 28, 2013

Purchased a CPO A4 Quattro a little over two years ago from Bell. Buying experience was extremely pleasurable and would certainly recommend anyone looking for an Audi to Bell. Recently, I had work done at a different Audi dealership in the area who adamantly told me my car was not covered under warranty. Car would not start. Under 6 years since car was originally sol and under 100K miles. Proceeded to charge me over $7,600 in repairs. Steve Stoop and the Bell Audi team looked over the bill for me and within minutes backed that the car is under warranty and that all the charges should be reversed. The dealership that did the work wrongfully took $7,600 of mine and would have kept that money if it were not for Steve and the rest of the Bell Audi team. He has certainly made me a Bell customer for life and I am incredibly thankfully for his/their willingness to help me in a situation they did not need to. Thank you Steve and Bell Audi for all of the help!

Tricbecaamitabh

Oct 26, 2013

Excellent customer service by Jason. He was very professional to deal with and made the whole car buying experience very pleasant. Would highly recommend him to anyone looking for an Audi

audis512

Oct 25, 2013

Albert was easy to work with. He is very knowledgeable. He did a great job explaining all of the cars features and how to use them. Just as important he followed up after the sale.

jenc2112

Oct 23, 2013

Jonathan is very friendly and knowledgeable. He goes above and beyond to make sure you are satisfied and I would definitely recommend him as a service advisor.I will be a repeat customer to Bell Audi.Jen C

Chynie9999

Oct 22, 2013

My Experience at the Bell Audi dealership on Route 1 in Edison was quite impressive! We entered from the parking lot through glass doors into this spacious, well organized car display center and partitioned semi private desk areas. We were greeted by the friendly front desk person who immediately offered her assistance to guide/ help us with our needs. I wanted to look at my options for potentially trading in my old Saturn for a Audi Q5. We were immediately introduced to Albert Nkansa, who then led me through the process which resulted in me closing the deal on the vehicle.Albert is exceptional at what he does, it was quite obvious from the beginning that he knows the product very well and did a great job with educating us on everything we needed to know about the vehicle.What stood out most in my mind was his patience and honesty throughout the entire process, from the road test to closing the deal with Shree Jasty. He made us feel as if we were the only clients at that time. At no point during our interaction did we feel rushed or being compelled to close any deals. He answered all my questions and addressed all my concerns. He is a great asset to the dealership and I would highly recommend this dealership to my friends and family based on my interactions with him and others - Shree Jasty

jannuccid1

Oct 20, 2013

We had the pleasure of dealing with Jason Skolnick at Bell Audi in Edison, NJ. Right from the start Jason was very personable, honest, and professional. He answered all of our questions, always got back to us in a timely manner, knew what he was talking about and goes above and beyond to please and satisfy his costumers. Buying/leasing, and looking for a car can be a stressful process and he made it enjoyable. I would 100% recommend him and Bell Audi to others and buy another car through him. Overall had a great experience!

demezzal

Oct 15, 2013

It was an absolute pleasure to work with Steve Stoop. I was a first-timer in the car market, and Steve made the entire process very simple and enjoyable. His ability to develop rapport with customers, level of professionalism, and knowledge made the experience memorable. Bell Audi is located over an hour away from my home in South Jersey, and it was absolutely worth the drive to visit this dealership. I would highly recommend Steve Stoop to anyone looking to buy a car.

roman1284

Oct 14, 2013

Probably my first great sales experience buying a new car. Mostly because Steve Stop found the exact car I wanted, gave me a great price, and made the entire process real easy. I would recommend Bell Audi and Steve to any car buyer. But keep away from Flemington Audi. They suck and so does Bernardsville Audi. Thanks Steve.

Dscavone18

Oct 10, 2013

I've bought/leased many cars in my 50 years and I've dealt with many sales man that didn't make the experience enjoyable. Steve Stoop was great from the very first time I met him. I walked into the showroom he asked if he could help me and normally when a car salesman asks you that he really means how can I convince you to buy a car but Steve stoop really meant how can I help you. Steve Stoop should be a role model for car sales man. He is very friendly and very genuine. He's very knowledgeable about all the cars. He's able to answer all questions without pretending & making up something I want to hear. He's not a pit bull who attacks & doesn't let go. He gives me my space & time to think about it without harassing me. He follows up in a very professional way. I am ready for my second Audi & will without a doubt work with Steve Stoop again. His customer service ability makes leasing or buying a car a very enjoyable. I highly recommend Bell Audi but especially recommend Steve Stoop.

JohnMcLeod

Oct 10, 2013

My experience in leasing a new Audi A5 from Muhammad Adnan and Bell Audi was exceptional. For too long now the retail automobile industry has lacked an appreciation of a customers desire to be engaged intelligently and professionally. This has made sorting out the options in purchasing or leasing a vehicle a somewhat contentious and anxiety filled experience. Adnan was a shining example of how automotive purchases should be handled. Seemlessly, straightforward and respectfully. If you are in the market for an Audi, I highly recommend you contact him . Thank you Adnan...I will return!

ERICBROOMFIELD

Oct 9, 2013

Steve Stoop and Bell Audi really provided an exceptional experience. I was a bit nervous buying a car online (and a used one at that). Steve was completely honest from the beginning and that is how to win my business. The car was shipped to me in exactly the condition that i expected, and the price was very fair as well. I will certainly recommend Steve and Bell Audi to friends and family and look forward to my next purchase with them.

apinheiro85

Oct 8, 2013

I was in the market to lease an Audi Q5 truck. I heard Bell Audi was on of the best Audi dealers around. I have been dealing with Steve Stoop to get approved for my lease and find me the exact Q5 configuration I wanted. Steve got me approved immediately and found me the exact truck I was looking for. Steve made my experience quick, effortless, and seamless, with zero brain damage and / or stress on my part. He is very friendly and a pleasure to deal with. I will surely recommend anyone I know to Steve whom are in the market for an Audi.Thanks for everything Steve!

dawnkayla

Oct 2, 2013

I had a very good experience with Albert Nknansa. He was very knowledgeable about the car and was very helpful. I would definitely go back to him in the future.

ElaineDawson

Oct 2, 2013

My daughter was in a terrible accident and her car was totaled. Thank God she is fine. We needed to get her a used car to go back to college that would be dependable, but we only had a limited budget and a short window of time. From the moment we walked into Bell Audi we were treated with respect even through we were not there to buy an expensive car. The dealership is pristine and has gracious and pleasant employees unlike many car dealerships we had been to. Muhammad Adnan was our sales person and he was wonderful. He went with us to a local mechanic to have the car checked out and was so informative about the car we purchased. This was a very stressful time for our family and Bell Audi went beyond salesmanship and they were full of humanity and concern. I will return to Bell Audi and I highly recommend them to all.

khurram1986

Oct 2, 2013

I found this dealer through Internet and they had the car I was looking for! Great price and the car was in great condition. The faculty is very friendly and very helpful. Muhammad adnan answered any questions i had and helped me with EVERYTHING.He was extremely helpful with everything. I would definitely recommend this dealer to anyone looking for a used car.

BCasey11

Oct 1, 2013

When my son let me know he finally found the Honda he was looking for at a dealership, I was skeptical about the buying experience we were going to have. That was not the case at Bell Audi. Our salesman, Adnan, was respectful and made the car buying experience a pleasure. He was courteous and answered all our questions in detail as well as giving us a good price for a hard to find automobile.

Ehsan

Oct 1, 2013

My daughter was in the market for her first car and I was helping her with finding the car she wanted, an Audi A5, at a price she could afford. I visited couple of other dealerships before ending up going to Bell Audi. My online search showed very positive reviews about Muhammad Adnan. I emailed him to set up an appointment. He got back to me promptly.I visited Bell Audi with my daughter and was greeted by the friendly staff who directed us to Adnan. Although he was busy with another client (we arrived earlier than expected), he did not ignore us. He was respectful and made the car buying experience a pleasure (specially for my daughter who had heard many horror stories about car salespersons). Adnan was courteous and answered all our questions in detail as well as giving us a good price.I would certainly recommend Adnan to anyone in the market for an Audi. He makes the actual purchase process easier and painless.Thank you Adnan and Bell Audi (I'll be seeing you in a few days to pick up license plates).

gats49

Oct 1, 2013

Albert was extremely friendly, knowledgeable, and most importantly provided me a price on my A6 that was lower than any of my local dealers. Overall very pleasant experience.

rkobus

Oct 1, 2013

Bell Audi, but more specifically the employees at Bell Audi (Albert Nkansa and Jonathan Kiwacz) provide the full customer experience. Albert on the front-end with expert sales advice on the new cars and Jonathan at the continued customer experience for the service on the cars. I have an Audi a6 and recently bought a Q7 with Albert. Albert's in-depth knowledge and enthusiasm about the Audi brand make it a truly enjoyable sales experience. Albert went above and beyond to re-assure my wife that the Q7 would be a great car for her by organizing a test drive with the whole family (including transferring two car seats from the old car so the two kids could also join the fun). This was the final push needed to seal the deal. Albert has a great personality which contributed significantly towards the enjoyable sales experience. I enjoy the discussions with both Albert and Jonathan on the current and future Audi products and the competition, for me this contributes towards having the full experience. The message being available whenever, was also delivered on by Albert whenever I had questions. A great touch from Albert was sending pictures of the car when it arrived at the dealer, all wrapped up and later when the wrapping was removed. Just an extra service which helped extending the excitement of taking delivery of a brand new car. At the delivery Albert took all the time needed to explain the functionalities of the car to my wife and even tough me a thing or two which were applicable to my A6. In short, great experience, would definitely go back for future cars and looking forward working together with Jonathan from a service perspective. Well done Bell Audi! ( and with that I mean Albert and Jonathan). Getting an Audi is highly recommended, specifically at Bell Audi (ask for Albert :)).

Munson5215

Sep 30, 2013

The team at Bell Audi is top-notch. I have bought several new and used vehicles from Bell over the years and have always been well taken care of. Robert D'Angelo has been my go to person for all of my vehicle needs from first walking thru the doors right down to making sure all my service needs have been met. Every person I have reffered to Bell Audi and Robert D'Angelo have had a perfect buying/service experience. No other dealer come close to matching Bell Audi in terms of your overall vehicle experience.

ngrunberg

Sep 30, 2013

Steve Stoop made the quality of the visit outstanding. He was knowledgeable about the car and did not have to run back and forth to the manager as we negotiated. Not only was Steve outstanding but the car was also. We feel that we got an excellent car at an excellent price.

atazoy

Sep 27, 2013

I was compelled to write this review of my sales person Albert Nkansa because of the level of professionalism I have received. I have leased numerous cars from Luxury brands like Mercedes, Lexus, Infinity and have never experienced this level of professionalism and attentiveness to every detail of getting my new Audi A6. The deal was not that simple as I needed Bell Audi to pay off my existing lease of the Acura MDX and get the best possible deal on the new Audi. I also was very particular about the color and the equipment on the new car. Albert Nkansa went out of his way to make sure that all of my requirements were met. Because of my busy schedule, I also have requested that a car had to be delivered on a certain day and at a certain time. Bell Audi did not have the car that I wanted, so they were able to locate a car at another dealership and Albert went there and drove the car back to Bell Audi and made sure that it was ready for the pickup upon my arrival. Albert also gave me a very comprehensive review of the car's features. I am thrilled with my overall experience with Albert Nkansa and will definitely be referring my friends and family to him. Now I want to give a special comment to the sales manager Vinny Korha, Vinny together will Albert were able to do their magic to pull me from my Acura lease and put me in the new A6. I am very grateful to Vinny for listening to my needs and being able to accommodate my requirements in the most professional manner I have ever experienced. Thank you Albert, thank you Vinny and I am looking forward to do business with you in the future. Sincerely, Alan Sapoznik.

judyhorsfield1

Sep 27, 2013

Jonathan Kiwacz is so helpful. I know nothing about cars and he takes a personal interest to make sure that I am doing the "right" things at the "right" time. He also helped me straighten out a problem I had with my windshield. Carl Mesaro, the service manager, also takes a personal interest to make sure that things to my car are done correctly. He was a great help in dealing with my insurance company for a repair that was needed.I would buy another Audi just so I can continue to come to Bell Audi service. I know that Jonathan and Carl will make sure I always have a positive experience.

palladium7221

Sep 25, 2013

My husband and I were in yesterday to purchase a used A6, after having had a bad experience at another Audi dealership in Central New Jersey. The process at Bell Audi, from the moment we pulled in, till the moment we drove away, was exceptional. Everything ran so smoothly! And even though we were buying a used car, we were treated as though we were a very special customer making a very special purchase. Jason was pleasant, helpful, knowledgeable and low key. We never felt pressured or as though we were just a number. It was an exciting day for us to be getting our "new" Audi. We are so happy that we did it with Jason and Bell Audi. It made it an even better experience :) We already told Jason to keep his eye out for another great car that would suit our needs...because we will be back!Robert, from the Finance department, was wonderful to work with also. He got us a fabulous rate and advised us about other things honestly and without being pushy. He too made us feel like we were special and he was excited for our new purchase.Great all the way around!!!

Ronald_KS

Sep 18, 2013

I can't really say enough about Albert. My personal situation was challenging so it took two visits before I could drive home with my new car. Albert communicated promptly via email, txt msg & voice in the day between my visits. In the past I've owned brand new Toyota's & Volvo's. Bell Audi + Albert made the Volvo dealership I went to look like a homemade haircut. I was so new with the Audi brand, I didn't even know how the ignition key worked. Albert didn't shun me for that or for any other question I had. He took the time to hook up my iPhone4 to the car & establish the Bluetooth connection. I felt compelled to call him the next day just to let him know how much I appreciated his service. My experience at Bell Audi was unlike any other dealer (of any brand). I feel lucky that I found my car at Bell. I highly doubt that there's another Audi Dealership with an "Albert" in t he try-state area. I will be reccomending Albert to my friends who need a vehicle - new or used.

Art

Sep 13, 2013

Worst practices ever! I was looking for a new car and submitted an email for a quote, by email only. Somehow, Gil, who is a sales manager, calls me on my cell phone the next day. I was upset that someone would have the audacity to get my phone #, by whatever underhanded means, and then when I asked the second time how he got it, he told me my address and hung up on me. Is he kidding me? Is that how you treat customers? No wonder car dealers have such shady reputations.

gracepllu

Sep 12, 2013

When my husband decided to award our son for his academic well done by getting him his dream car - Audi A5, my son chose to go to his nearby Bell Audi dealer for a test-drive. Muhammad Adnan greeted us in the showroom, answered my son's questions enthusiastically. He was very honest on getting us the car we want by going thru a car swap with another dealer. He was able to locate the car right away and showed us its VIN#, options & MSRP. Upon our agreement on the price, then I signed the order and gave him the deposit. The process was fast and smooth. Within a week, Adnan drove all the way to Fairfield CT to get our car back; last night we spent less than an hour in the dealership to finish the paperworks and my son drove his dream car out of the dealer's parking lot. We are so happy with all work that Adnan has done to ensure this smooth transaction! Thanks a lot, Adnan.

JessicaNHazell

Sep 11, 2013

Albert was great to work with. I would recommend any car buyer to go to him at Bell Audi. Very personable, he did not pressure us. We told him what we wanted and what we wanted to spend and he worked within those parameters. It was the easiest car buying experience I have ever had. I bought a used car and the detailing could have been better but Albert was great a fixing the issue and brought the car back to fix the detailing issues.

routeone

Sep 11, 2013

I was very impressed with my first experience with Audi, especially my sales advisor Albert Nkansa. You never know who you will be paired with when you walk in the door, and I'm lucky to say I got the "right guy". No hassels or big surprises. Just professional and courteous service from beginning to end. As a former driver of Mercedes and BMW, I must admit that my A4 has to be my favorite car to date. ( ok, maybe it was my Datsun 260Z !! ) I can only hope that any future dealings with Audi will be as pleasant as the first!!

CraigGrant1

Sep 7, 2013

We have serviced both our cars at the dealership for over 8 years so when it came time to replace my wife's car we spoke them first. We worked with Steve Stoop who knew what he was doing. He was able put together put together a couple of scenarios and get us in the right car. Steve had good energy and was easy to connect with. We ended up buying my wife's next car with Steve. We are now working on replacing my A6 now.Thanks Steve.

leeleeshopper

Sep 7, 2013

My visit to the Bell Audi Dealership of Edison New Jersey was extremely pleasant and I would highly recommend my salesman Albert NKansa. This being the first Audi dealership I have ever entered I was surprised how friendly and professional the staff was. I was interested in leasing the Q7 and was looking at the model on the sales floor. Albert Nkansa offered to take me for a test drive and within 5 minutes we were on the road. He was very confident in his vehicle and extremely knowledgeable about all its functions. After taking the test drive I knew I had to have this suv. We proceeded with the finance aspect of the lease and he understood and worked with me to get me to the payment I was comfortable with. I now have a 2014 Q7 Audi and I am loving every minute of driving. Albert said he didn't just want to sell me an Audi he wanted to create an Audi fan, and he has succeeded!! Lisa P.

AdrianJohnson

Sep 5, 2013

The experience with Albert was great. He was very knowledgeable and willing to answer any and all questions. Albert and I had been in contact for several months, and he made the entire process very convenient and comfortable. I will definitely continue to refer family/friends to him. I will also be back to deal with him on our next purchase for our business.

AudiQ5Owner

Sep 5, 2013

Excellent Service from Jonathan Kiwacz. Went above and beyond to correct all of my service issues and to accommodate my schedule. Highly recommended as a service consultant, and as a dealer.

frantan34

Sep 5, 2013

My wife and I were looking for a new SUV for her. We checked in at reception and we were quickly greeted by Albert and a big smile. Since we had a pretty good idea of what we were looking for, we let him know and Albert took it from there. He was thorough with his questions to narrow down exactly what we were looking for. Unlike most dealers that we have dealt with in this process, he focused most of his questions towards my wife (since the car was for her). Most car dealers focus on the guy regardless of who the car is for. That was a big differentiator for us! He did not try to oversell or add options that we were not looking for. He was very knowledgeable and professional throughout the entire process. In the end, not only did we buy a new Q5 for my wife, I leased an A4 for myself. I have been back to the dealership a few times for different reasons and Albert is always helping people. I recomend asking for him by name and you will not be disappointed.

kennethcwang

Sep 5, 2013

I went to Bell Audi to see Albert because my parents purchased a new S4 from him last year and had a terrific experience. Albert was friendly, knowledgeable and no-nonsense; all qualities that my my girlfriend and I greatly appreciated. We discussed both certified pre-owned and a new 2014 A4, and from the initial meeting through the closing it seemed like Albert was there to help us find what we wanted (as opposed to "selling" us a car). We initially did not expect to purchase a new car, but got great deal and even better customer service. We're very happy with the new car and will absolutely come back to see Albert if we decide to get another Audi in the future.

roopchanduy

Sep 5, 2013

I Have visited a few other dealerships in and around Chantilly,Va. The sales man Albert is great assert to the dealership. He has sound knowledge about each and every part of the car. His explanation is clear, and he explained each and every thing.Also the best part is even after 10 -15 after i bought the car, any time i had a doubt regarding anything i used to call him. He is so good at taking the calls and explaining things.ThanksAlbert!!

myfirstaudi2014

Aug 26, 2013

This is my fourth car/suv purchase and my first Audi. I must say by far this is the best car buying experience I had to this date. My situation was little different. I live in Minneapolis area but travel often to multiple locations in the US for business. After doing my research online about the car and buying experience of 2014 Audi Q5, I came across Muhammad Adanan's name. I reached out to Adnan over email with details of my research and specific configuration I was looking for. We spoke on the phone and he quoted me a price that was very aggressive and with-in next hour or so, I have decided to go ahead with the purchase even though I had to travel 1200+ miles from NJ to Minneapolis. Adnan and Shree Jasty (finance) were very professional, courteous and helped me through the entire process. They were accommodative of last minute changes as well in financing the car. It had been a great experience with Bell Audi in buying my first Audi. Adnan was very kind enough to check on me if I reached home safely the next day. I highly recommend them for your next Audi!

Customer that was lied to

Aug 25, 2013

When I asked about a vehicle at the dealership they said they were willing to negotiate and asked me to come to the dealership. I emailed back and said I am from out of town and wouldn't be able to come and offered a price. Robert D`Angelo replied and didn't want to negotiate even after he said he would in the first message. I wouldn't recommend this dealership, I have never had bad customer service like this from a dealership before.

ChristianJohnson

Aug 21, 2013

I purchased my 5th car, a 2010 Audi Q5 from Bell Audi. I was in the area looking at another car at another dealership and happened to pass Bell after leaving the other dealership. I saw the car about 10 mins before close of business day (Saturday, August 10, 2013) and went in to inquire about it. Unfortunately, there was a wait as all of the salesman were busy. Initially, that was off putting, but they took my name and number and called me as soon as a rep was available. In the interim, I went to another car dealer to view other cars. When I came back, after closing, I met with Ryan Schmidt, who showed me the car. We test drove it after business hours, and he told me everything about Audi, the Q5 and the "Prestige" package that came on the car. After the drive we went back inside, worked with the numbers and arrived at a satisfactory deal for both parties. I came back a week later and picked up the car with very little hassle. After the purchase was complete, Ryan gave me a complete tutorial on how to master my new controls. I only have two complaints: (1) I did not like the waiting at the initial point of interest. It was explained to me that Saturday is their busiest day, so the wait time could not be avoided; (2) I never got an opportunity to meet "the big guy in the back room." I felt as if whoever this mystery person was that always seems to be able to make financing magic happen in the back room, should have come out to at least greet me as the paying customer. To some, that may not be a big deal. Otherwise, my purchasing experience at Bell Audi was quite pleasant and I would highly recommend the dealership to anyone looking for a car. In fact, I already have!As an addendum to my inital review, I am including the comment below:I received a call from Jim Todd, the big guy in the back room, apologizing for not being available during my initial visit. That's excellent customer service!

promocheng

Aug 17, 2013

I had a little issue with Bell Audi, but it was swiftly handled. The general manager made me believe that customer satisfaction is indeed number 1.

danlauri

Aug 15, 2013

I went to Audi with the intention of just looking at the cars. Soon Albert Nkansa approached me, he was not pushy, very knowledgeable, and friendly. He kept the buying process simple: You tell him what you want and that's it. He doesn't try to sell you extras if you don't want them. He makes it comfortable, and ultimately makes the buying experience great. If you go Bell Audi ask for Albert, he's great!

KFarrell0422

Aug 14, 2013

I spent a great deal of time considering my purchase. Each time I came back to Bell Audi, Jason was willing to assist. I looked at various models used and new over the span of several weeks! Despite that, Jason always treated me with the utmost professionalism and respect. He understood that this was a big purchase and did not pressure me at all. I ended up leasing a new A4 and couldn't be happier. Jason has come through since then answering questions I had. He is an outstanding professional.

dandm123

Aug 13, 2013

Muhammad Adnan was very professional and very helpful in our car purchase. He was so very knowledgeable and took a lot of time to explain the in and outs of our new car.When it came time to work out the numbers, he was able to help us buy this new car and at a price we werecomfortable with. I tell highly recommend anyone looking to purchase an Audi to go see Muhammad and tell him Den and Michele sent you.

B52banks

Aug 10, 2013

Service has always been great. The personell are courteous and friendly. The service manager is responsive to my requests. Everything about sericing my car has been exemplary. I highly recommend this particular dealership for everything from sales to service.

Qhusain

Aug 8, 2013

Albert was absolutely fantastic. Best salesman I've ever dealt with. He was knowledgeable, friendly, and helpful beyond belief. I will be a repeat customer to Bell Audi because of his service. He made the entire process easy. He drove to me multiple times to facilitate the deal around my busy schedule. I was recommended to this dealership because the impeccable service and will recommend it to all my colleagues. Absolutely wonderful all around.

yutko0443

Aug 8, 2013

Typically we steer clear of dealerships. However, the car we recently found online (Cars.com) brought us to Bell Audi where we were lucky enough to work with V.J. Lund. VJ made our experience delightful and helped navigate the process of negotiating and purchasing an absolute pleasure. He was honest, hard working and definitely wanted this deal to happen for us. In the end, we settled at a price that was fair and felt comfortable with the entire experience thanks to the professionalism and warmth of our sales associate. We would consider another purchase in the future and will definitely tell our friends and family about this positive experience at Bell Audi ... thank you so much VJ! Robert & Patty Y.

4799

Aug 7, 2013

I have bought several new audi's from steve starting with the A4,A5,Q5 the S5 for my wife who was a mercedes girl because steve walked & talked her all the advantages of buying a vehicle from bell audi in dec. of 2012. she was a very tough sell but with his knowledge of audi & the dealership with its excellent service dept. she decided on the S5. I just bought the new 2014 sq5 from steve aug. 5th because he is the most trusted car sales person i have ever known & dealt with. Steve is an asset to the dealership, he makes your visit very comfortable without the stress of buying a vehicle. thanks always steve.

RyanJung

Aug 6, 2013

We leased 2013 A4 from Adnan at Bell Audi. He was exceptional and took his time to explain about different options. I would highly recommend him to my friends. We are definitely going back to him after our new lease ends.

amaterasso

Aug 2, 2013

Zaneta Graf was simply amazing in all aspects of her job. She was knowledgeable, honest, patient, and efficient. She answered all of my questions and kept me informed along every step of the purchase. I highly recommend Zaneta Graf and am appreciative of her for going the extra mile.

gregor828

Aug 1, 2013

Ryan Bonderenko at Bell Audi is one of the best in the business. His excellent customer service, product knowledge, professionalism and attention to detail made for another great car buying experience. I've worked with Ryan for several years on multiple vehicle transactions and it is always a pleasure to do business with him. He's amongst a select few in the car business that does the right thing for his customers and takes a genuine interest in getting you the best deal. I highly recommend working with Ryan and his team at Bell Audi. Thanks again Ryan, I appreciate all your hard work for yet another smooth transaction.Greg S.

elinar

Jul 30, 2013

Mr. Nkansa was very knowledgeable in offering different kind of programs and he accommodate us in every possible way. All the purchase was done by email, and when we came to pick up the car, all the paperwork was ready as well.

RobertHenderson

Jul 30, 2013

My overall experiecne at Bell Audi was fantastic. From the time I walked into the showroom to the time I drove off the lot in my new car I never felt like I was being sold. I had an idea of what I was looking for and Adnan was able to deliver. No smoke and mirrors here. I drove off in the car I wanted at the price I was looking for. Thanks again.

Janellefalcone

Jul 29, 2013

Zaneta is absolutely amazing. Have purchased three cars with her and each time she over exceeds my expectations! She is the reason I drive over 50 miles and pass 3 other Audi dealers to come to Bell Audi.

Jmeschleifer

Jul 29, 2013

AWESOME! Rami welcomed us perfectly and listened to our concerns, requirements, and ideas of what we wanted in a vehicle. He worked out an amazing deal right away and politely helped us with everything even though it was a little late in the evening! The only audi dealership to go to!

KISHOREINAPURI

Jul 23, 2013

Had a very good buying experience with adnan,vinny and sree...Hassle Free purchase and adnan is on point. Adnan was very professional and patient.

Ooopontiooo

Jul 23, 2013

Adnan was very professional to work with and was patient with me w/o being pushy. He was able to hold the car for me when I calked back on a busy weekend. This is my first Audi car, an A6, and was very satisfied thus far with Bell Audi. Best car buying experience for me ! Thanks Bell Audi!

TR3NDSETR

Jul 23, 2013

I thoroughly enjoyed the experience of purchasing my new Audi A5 cab from Ryan Schmidt this month July 2013. If I knew the transaction was going to be so smooth ahead of time, I probably would replaced my '01 Audi A4 a few years back. The thought of feeling pressured to buy options I would never use, and price haggling with a car dealer finance manager delayed my purchase. Ryan was wonderful to work with. I told him at the beginning what I had in mind to pay, and he instantlty agreed, I mean within a couple of seconds. I remember thinking to myself, "What? This cant be real". At the very beginning he also asked me what my needs were, and without any pressure, suggested a suitable package. But I sort of ignored it, because my guard was up, and wanted to make my own decisions regarding options, but after I went away and carefully read up on each of the options, I ended up choosing the exact specs he suggested. The difficult piece for me was choosing color cobination, but once again, Ryan came thru. After giving me space to think, he suggested I make a final visit so he could show me cars with the exact color combination and options I was interested in. He's very knowledgeable about the products, options, and incentitves so if you are considering a new Audi, make sure you ask for Ryan Schmidt at the reception counter, you will be glad you did.

sbhat

Jul 22, 2013

Very comfortable environment, no pressure. Gave enough information about the car and I was able to decide and purchase the Q5 on the spot. Will definitely recommend Bell Audi and Muhammad Adnan to friends.

eriklavoie

Jul 21, 2013

I have been dreaming of getting a TDI A3 for 2 years now. Finally found the perfect one and it was at Bell Audi. Muhammad Adnan helped me get the best possible financing rate and ensured that the car not get sold over a very busy 4th of July sales weekend. I picked up the car the following monday and couldn't be happier with my purchase. Thank you very much Muhammad Adnan and Bell Audi. Erik

jaimjohn

Jul 17, 2013

I recently leased an Audi Q5. The majority of the deal was put together with Jim Todd and then completed with Muhammad Adnan. Both dealers were nothing short of professional and created an extremely pleasant experience for me from start to finish! Would happily work with both again in a heartbeat. Also, LOVE the truck!

bigdog121

Jul 15, 2013

We found Steve Stoop to be very informative, courteous, and conscientious. We greatly appreciate his helpfulness. We highly recommend the Dealership and Steve Stoop to anyone interested in buying a car.

muttal

Jul 15, 2013

My journey in buying an Q5 was nothing but wonderful. Adnan was very courteous and helpful. his approach was very easy with the right attitude tobest fit my requirements. his professionalism was much appreciated.he sure did help me find the car i was looking for. he spent a whole lot of time explaining thecar and with numerous test drives.the actual purchase was easier than i expected. Bell Audi is a very good place for your next Audi. loved it.

ujjwal78

Jul 13, 2013

When we walked into the showroom, we were greeted with a big smile from Albert. He has been very friendly and helped us choose the right car and gave us relevant advise on what factors we need to consider when buying a car.Albert has been of great help to us and he has always been available whenever we have any quesions for him.As for the car, we haven't bought an Audi, we have entered into a new relationship with Audi. I knwo for sure that our next car is also going to be an Audi and we will definitely go to Albert for helping us decide our next car as well.Thank you Albert for everything.Ujjwal

MikeWin

Jul 9, 2013

My wife and I leased 2 Audis from Allen last month and after finishing the transactions I can say It was a great experience and I would not hesitate to recommend Allen and Bell Audi to friends and family for their own purchases.

KylePedrotty

Jul 8, 2013

Ryan was fantastic to work with. The sales service was excellent. It really was no hassle buying and they took care of everything. I would definitely work with Ryan again. He was honest about the car and the process. There was no back and forth on the price. He got right to the point. Ryan and his team took care of the registration, plates, temp plates, temp registration. They offered a fantastic warranty program as well. I would recommend Bell to anyone looking for a great car buying experience.

ncomite

Jul 4, 2013

I really wasnt planning on buying a car that day but my experience with our salesman (Albert Nkansa) was outstanding. He was quite responsive, knowledgeable, answered all my questions and was very flexible in structuring a lease that met my needs. We never left the showroom and ended up buying an A5.

tdesmondmd

Jul 3, 2013

Albert is the most knowledgeable of any of the Bell Audi salespersons with whom I have dealt. He is quick to establish a relationship allowingmore time to explore the car and its special features. He accurately reviewed all the cars features. This allowed me to drive the car withconfidence. He is especially knowledgeable about the technical features of the car. He got the vehicle I wanted in a timely fashion without a hitch. He followed up his original introduction to the car with phone calls. He sought to ensure my satisfaction and offered to answer additional questions. I had occasion to ask additional questions several times and he answered immediately along with offering to setup features on the car in person. He did set up several features over the several weeks since the purchase. I would recommend Albert to anyone purchasing an Audi.

okoyeokafor

Jul 2, 2013

Albert was a very fantastic salesman. Kept his words, and called back when he said he would. Very a nice experience working with him in your dealership.

AshitaPatel

Jul 1, 2013

Allen Sorochiello was my sales rep and he was amazing. Very friendly, and was able to give me exactly what I requested. Great expierence. I reccomend buying an Audi only from here.

TaherSaif

Jul 1, 2013

Just bought an Audi A6 from Bell Audi. It easily qualifies as my best car buying experience to date! Adnan, who helped us out through the process was extremely knowledgeable and patient with us. Thanks to him, we were able to get my car on the road with complete satisfaction. Two thumbs up for Adnan!

tikku

Jun 29, 2013

The entire process was professional and straight forward. Steve was easy to deal with, without the stereotypical salesmanship. We discussed my needs and he listened and met them. The entire purchase was done in an hour and he handled all of the paperwork. The financing process was painless and efficient and he had everything resolved and ready for my pick up.

Patel

Jun 29, 2013

0 stars for the dealership,Tons of lies just to make you to go there.First Yes we have the car 10 min later sorry car was sold this morning and of course next question from the salesman I have new one if you want. I left dealership and called from another number and ask about same car do you have the car and of course YES WE HAVE IT. BIG JOKE DEALERSHIP.

flnycus

Jun 28, 2013

Albert was fantastic. Popped in the night before after it was actually closed to scout a pre owned BMW and Audi. Albert was still there and was kind enough to show me both vehicles on the lot. Very personable and definitely knows everything there is to know about Audi! Working with Albert was fantastic and I would definitely work with him again, ive actually given 3 people his number. After the sale was done my CPO needed a few tings done to it Albert made sure everything was done and was in contact with me via his personal cell phone the whole time. Even after the sale he is there to answer any questions. The actually process of signing the papers and doing the financials took way too long but that was just due to the fact that they were extremely busy. Now im just waiting for a second key to be done but im sure Albert will have it sorted - ill update later.Thoroughly recommend getting in contact with him!

Mr.Varnes

Jun 27, 2013

Communicated with Internet sales manager about a purchase and was assured car was in stock.Called to set up an appt.tk come see the car and it was sold.I was then told by the rep on the phone I should if checked the website.Are you serious?Oh yeah the Internet manager is on vacation,smh.Do not do any business with these people.

hpwu88

Jun 26, 2013

Steve Stoop was extremely easy to deal with in ordering a Q5. He is very responsive and accessible and gave a very fair price. I highly recommend him and the dealership.

friendunme1

Jun 25, 2013

I recently purchased an Audi Q5 from Bell Audi and worked with Muhammad Adnan. Adnan was very friendly, helpful, had a great deal of knowledge about the Car and how things worked. Adnan patiently heard all my requirements and made it available for me. He went an extra mile to drive the car from CT and make it available for me on a particular day of the week which was a great day/time for me to buy. Adnan made my dream come true and now i proudly drive the Q5. I used to despise going to dealership hearing various horror stories but coming to Bell Audi and working with Adnan completely changed my perspective. Thank you Adnan! You've been awesome and thank you for been able to meet my price. Will definitely recommend to all my friends and family.

NephVillanueva

Jun 21, 2013

An overall great experience. This was my second used vehicle purchase from Bell Audi. On both occasions my salesperson was Tejas Trivedi (TJ). Tj is friendly, prompt and knowledgeable. He works hard to eliminate the usual stress involved when purchasing a vehicle by being very upfront and honest. I would recommend this dealer and TJ in particular to any prospective car buyer.

Marine Mike

Jun 17, 2013

I sent an email during a Tour of Duty (Marines) in Afganistan and the Audi Sales Rep (Kiki Infante) was VERY HELPFUL! He was able to send me the paperwork over-seas and is even going to drop the vehicle I puchased to my home in Philly (over an hour away from Bell Audi). I would not deal with any other dealership or Sales Specialist. This place is amazing and Kiki was wonderful to work with. I can't wait to come back into the states from my tour of Duty that ends in 3 more months!

steve

Jun 15, 2013

Bought a used pick-up from Bell with the help of Adnan. He provided many pictures and descriptions of this vehicle so I was able to make very informed decision in buying before traveling 300 miles to their location. Adnan was friendly, honest and very respectful through the whole process. My entire experience was smooth and easy. Thanks, Adnan!

travel4ever

Jun 13, 2013

Jonathan was very knowledgeable and good at explaining what was going on with my vehicle. He was also very helpful and courteous. When he said he would call, he did. When he said the car would be ready for pick up, it was. Jonathan, thank you for your outstanding work!Ildiko

Mark

Jun 12, 2013

Do not buy a vehicle from Bell Audi. Even though they perceive that customer service is a priority they sure do not show it after they have the money in their hands! Basically said sorry vehicle sold as is! Worst car buying experience ever. Please buy a vehicle from a dealer that truly cares about their customer!!!!

mscholfield

Jun 11, 2013

I had came across Bell Audi by way of Auto Trader while looking for a decent 2007 Audi RS4 that I could purchase. First thing first, let me say that service and help was outstanding...second to none!! Kiki Infante was there every minute and every step to help my car purchase be as smooth as possible. Kiki was very courteous and professional, he basically did all the paperwork being in the unique situation that I'm currently deployed to Afghanistan and purchasing a car....what can I say, the car is limited production and the price was right! Kiki was patient with me the whole time even though we are literally on opposite ends of the earth, lets just say that the phone connection was not necessarily the best but Kiki worked through it with me.Now I am the proud owner of one of the cars that I thought I'd never have in a lifetime, all thanks to Kiki and Bell Audi! I'm pretty sure that Bell Audi's actual dealership (car store and office) would be just as equally awesome, but just the service being currently where I am and where they are tells you a lot about how far Bell Audi and their staff will go to make sure you get the best service and how they will take care of their customers. My hats off to everyone at Bell Audi especially Kiki Infante, awesome cars, awesome people!!! Thanks again Kiki for everything it was a pleasure and I will definitely let everyone I know where they can get the best service when purchasing a new or used Audi!! Mike S.

Tameka00

Jun 4, 2013

I would like to note that Jonathan was very friendly, knowledgeable and courteous. He explained everything my car needed in terms that I could understand. When I advised that I would not be able to get everything done, due to financial issues, Jonathan explained what should be done and what could wait. I also appreciated that my coupon was accepted, although it had recently expired. To end this great experience Jonathan offered me another coupon to bring my price down even more, that was fantastic. Great experience and would hope to get Jonathan at my next visit.

syscobob1993

Jun 3, 2013

I had the opportunity to work with Allen Sorochiello. I drove down from Albany, NY on Memorial Day as our local dealer did not have selection of cars. Reviewing the website for Bell Audi I noted an amazing selection of cars and decided to make the 170 mile run down. Allen was awesome to deal with and felt great purchasing a vehicle from a military veteran especially on Memorial Day. I was not expecting to purchase a car that day but Allen made the impossible possible and I was able to drive my Audi A5 home the same day. His knowledge and passion for quality cars is impressive and it made for a great buying experience.Three hours in the car each way but well worth the trip based on quality, selection and value. I would highly recommend Bell Audi and especially Allen!!! Thank You!

DonHenry

May 28, 2013

I recently purchased a 2013 Audi Allroad. I worked with Muhammad Adnan, who was very professional and made the experience very satisfying and enjoyable. Through our conversation, Adnan came to understand my strong interest in the Allroad (and my preferred options). Even though I was only intending to test drive the car during my visit, Bell Audi made me a extremely strong offer on the Allroad, before I left the dealership, that by the end of the day I called back to accept. I returned two days later to close the deal and pick up the car. Again, Bell Audi came through and found me an auto loan that was one-half percentage below what I had received from my credit union. I strongly recommend anyone interested in test driving an Audi to go to Bell Audi and work with Adnan.

zhouzh08

May 27, 2013

The place is very easy to find, having a nice amount of inventory. Salesman there are professional and helpful, no extra fees charged for new car purchase.

shenderson22

May 26, 2013

All I can say is Mick has truly made my dreams come true. This man went above and beyond the call of duty. He was very kind & sweet and he took his time with me. When I was being a pain in the butt. Everywhere I go now people stop and stare at my new Audi A7. I have Mick to thank you for that. I am truly blessed & grateful because of the wonderful service I received.

MarcEliottWarner

May 26, 2013

I first worked with Bell Audi when I bought a TT in 2011. I went back last week and traded it in on an A7. I was very happy to have been paired up with Marc Levine. It was undoubtedly one of the most relaxed car buying experiences I've had. He was thoughtful, down to earth, and there was no pressure in our discussion or negotiation. It was a fair and pleasant experience -- well as pleasant as car-buying in general can be. He's clearly a stand-up guy and you'll do no better than to work with him.Ask for Marc by name -- you'll be glad you did. I definitely will when I go back later this year to get my wife in Q5 or Q7.

AnthonyCoppola

May 21, 2013

My experience at Bell Audi was wonderful. I had the pleasure of having Muhammed Adnon helping me find the exact Audi Q5 i wanted. I gave him the color and price i wanted and he delivered. I was extremely happy with Muhammed going the extra mile and explaining all the extra perks the vehicle comes with. Even after the purchase of the vehicle Muhammed has contacted me asking how the car was running and if i was pleased with the purchase and i definitely am. I will definitely be bringing my business back to Bell Audi when i go to purchase my next Audi. Thank you!

rsetnicky

May 20, 2013

Upon entering the dealership Jason approached us asking if we needed help. Which we did. We went in to check out a used S4 that was listed online. He was almost certain it was sold but he went and checked anyways and came back with the keys to it. That was a great start. It was only the beginning of an easy transaction with him. He took us straight to the car and showed us all the features. He then offered us a test drive. It was great. Trading in two vehicles to purchase this seems difficult, it wasn't at all. He got the vehicles appraised at a greater value than several other dealerships. These are just the highlights of a smooth transaction with Jason.

hinna

May 13, 2013

The a5 has been my dream car for the past two years. I went in just to look at it andPossibly test drive but thanks to my sales associate Muhammad I was able to drive away with my dream. He worked hard to make sure I was happy with what I was getting both feature wise and price wise! Thank you!

stevecp

May 10, 2013

I showed up at the dealership with little notice and close to 5 minutes within closing. Despite this, Steve took the time to go through the car with me and see it through to purchase. He also helped arrange transport for the car since I live in another state. The car was lightly used by the dealership and the car was priced competitively...lower than the market I am in.Thanks Steve! The car, A6, is great.

direda300

May 9, 2013

We just recently purchased our first Audi and we love it. The car and service are exceptional. Jonathan helped us with every question and concerns we had. He was very friendly, patient with us and very knowledgeable. We would recommend Bell Audi to everyone the experience was amazing.

SunnyPatel

May 7, 2013

There was a seamless transition from beginning to end. I felt that our sales associate was very cooperative and he took a major chunk of his time to explain the differences is all the cars and eventually close the deal.

SmittyJ

May 2, 2013

My lease was ending on my BMW X6 and I wasn't feeling any of the new BMW styles that were out at the time so my wife had mentioned Audi. Ive never owned anything but BMW for the last 8 yrs. I decided to test drive the a7 & was in love immediately. Smooth ride, well equipped & steering wasn't tight like BMW cars and the price was better than their competitor (650 4-door). Muhammad helped me the whole way & even fit some upgrades in but managed to keep the price the same as if without.

kgerin

May 2, 2013

Awesome service by the best in the business! Employees know how to ensure that you Audi is running at its best. I would not go anywhere else in NJ. Jonathan was very personable and recommended the rights service for my S5.

DoreenWise

Apr 23, 2013

Just purchased an Audi A5 from Bell Audi in Edison and the experience was exceptional. All employees were friendly and could not be any nicer. Muhammad Adnan was very knowledgeable and he really helped us close the deal. Will be back . Thank you for making my experience at your dealership (and with Muhammad) fun, exciting and a awesome trip.

Weeg

Apr 22, 2013

I was shopping around for a new lease and was cross shopping a BMW 328i xdrive with an Audi A4 quattro. I e-mailed several dealers to try and find a fair price. I was well aware what the cars should be leasing for based on their current residual values and was ultimately going to decide on which car was best for me. Late on a Friday afternoon, I e-mailed Bell Audi and received a prompt reply from Rami Ayyash who asked specific questions on which model, trim and options I was looking for. In the end he worked up a lease quote for me and I found the price to be fair and advised him I would come in first thing the following morning to take the vehicle on a test drive. When I arrived at the dealership, the receptionist greeted me and asked if she could help me. She notified Rami that I was here to see him and he quickly came over to introduce himself, remembering immediately who I was from our e-mail exchange the night before. I let him know I was in a bit of a rush since I had plans that day and was hoping I could test drive the A4. He grabbed the keys and we went out for a drive. During the test drive it was clear he was very knowledgeable about the A4 and Audi vehicles in general. I've gone on test drives where I knew far more about the vehicle than the dealer. Rami was very personable and down to earth and naturally that made me feel comfortable. At no point did it feel like I was working with a salesman. He knew I had plans that day and made no such attempt to keep me in the showroom to try and close the sale - instead he gave me his cell number and told me to just keep in touch, whether it be call or text, and let him know what I decided. I thought about the A4 and how well it drove but knew I wanted the sport package. I compared this to the Sport M trim in the 328i and went to see the BMW one more time. I went to BMW right up the road on Route 1 and walked in, received no greeting from the receptionist, walked up to the 328i in Sport M trim and basically took my time with it. I knocked on the plastics in the interior, I got into the back seat, I opened the trunk, making noise the whole time mind you, and not a single salesman approached me. I found this odd but was glad in a way because I knew what I was looking for and knew enough about the vehicle that I was better off on my own. However, if I were reviewing that dealership they would be getting the lowest rating possible. So the weekend passed and I thought about it. On Monday I sent a text to Rami to see if he was working and he said he'll be there in the afternoon. I went and we went over exactly what I wanted in the color combination that I wanted and he said he'll do what he can to find it for me. As far as he could tell, at that moment, there were no A4s matching that configuration. I left a deposit and waited to hear back from him. I sent him a text the following day (annoying him I'm sure) to see if he had any updates; none he said, they're still looking. I gave him a back up color option if it made things easier. Just as I'm leaving work for the day, I see I have a missed call on my phone from Rami, followed by a text saying "call me when you get a chance". I call him up and he tells me he found the car in my original color choice, Ibis White. He would need to swap it with the dealer who has it and planned to make the trip tomorrow (Wednesday). I thanked him and told him I look forward to hearing back from him. The next day, around the same time of day, I received a picture message from Rami, consisting of three photos, one of the front of the car, one of the rear and one of the interior clearly showing it had the three-spoke steering wheel (part of the sport package that I wanted). I was way too excited at this point and called him up asking if it was early enough to have the car prepped for delivery today. He was a bit hesitant, almost off-guard, telling me he still had to have it detailed and get everything ready. I said I understood to which he asked "what time can you get here?". I told him I could get there within one or two hours and sure enough, I was there within an hour. Rami was surprised how fast I had gotten there but wasted no time walking me through the service area to the detailing area to show me my car. Along the way, we spotted three R8s being serviced in the bay, one was a V10 that they apparently just got in and he gravitated to it like a kid in a candy shop. He leaned inside and gushed over the interior and the outside of the car. I felt like I was car shopping with a buddy of mine. It was clear Rami was passionate about the cars he sells. From there we finished up the paperwork and I was finally done and ready to take my new A4 home well after their 8pm closing time. The Finance Manager I dealt with, Shree was very professional and a pleasure to work with. Rami then took me out to show me virtually every feature in the car and set up the bluetooth connection for my phone. We walked around the outside, went over all the details and even said that if I got home and forgot something he showed me, to just call or text him and he'll go out to a similarly equipped A4 and sit in it and walk me through whatever I needed help with. Rami made the whole experience. I've never had an easier experience in leasing a new vehicle and I've leased numerous times. From the no pressure attitude, to the searching and swapping of the exact match I wanted, to the passion he has for the cars he sells, Rami is the guy you go to when you want an Audi. Period. Thanks again Rami, you better be there in three years because I'll be back and my wife will be coming with me for her own Audi.

ecastrom3

Apr 20, 2013

Jason was great to deal with during the purchase experience. He was very helpful during my initial look and test drive of the car I was interested in. He was also extremely responsive when I called afterwards with questions. He was not pushy which made it an easy transaction. Would highly recommend dealing with Jason when buying a car.

Arobin

Apr 14, 2013

Adnan was very professional and spent a considerable amount of time explaining the car and all of its benefits. He also listened well to exactly what I wanted and showed me the car that fit what I was looking for at a price that was right.

Vhvhvh

Apr 5, 2013

A+I've been searching for a vehicle for over a month now. Specifically a sports-style, stick shift, 2 door car. I live in southern New Jersey, but I did go throughout the state and even contacted dealerships in Pennsylvania. I didn't mind, since my search was so specific and I knew It was going to take time since I also was trying to stay under a certain budget. Well, like I said, I contacted about six different dealerships in the NJ-PA area with these specific requirements including the budget part and not one was willing to work with me, except for BELL AUDI. I can't say this enough, the experience I had in purchasing this vehicle was incredible. The salesman Rami was the most pleasant, friendly salesperson I've ever dealt with, in this my 4th vehicle. I'm very skeptical, I know dealerships are a business and their job is to make money, so I always go in with my defenses up, :-), but from the moment I contacted and spoke with him, To meeting him and working with him, everything was professional. It felt like a friend-friend atmosphere rather than a customer-dealer. He made me feel right at home. Not one second I felt like I was over my head or that they were being dishonest. The experience was incredible. He was able to talk to his superior and lower the price to for my budget (something that other dealerships refused to do even after I'd showed them similar vehicles at a lower price) on a 2011 vehicle that I'm sure would have sold quickly. Anyways, I just want to say thanks to Rami for all the help, the number of days responding my emails and for all the info. In the future whenever we decide to purchase our next car, I will always search Bell Audi first. I also want to give credit to BOB the finance person. Even after the banks had officially closed he worked to find emails and open lines to reach a bank associate to get me a great low percentage rate. Amazing. I had to drive 2 hours each way to purchase a vehicle. But I can honestly say it was well worth it. Thanks BELL AUDI-Victor, South Jersey

davidshin900

Mar 31, 2013

The salesperson that helped me was very easy to work with. He knew how to do his job in a precise manner. I was pleasantly surprised and a happy customer.

tojeremytorres

Mar 30, 2013

Steve Stoop and the rest of the Audi team at Bell Audi exceeded our expectations when purchasing our new Audi. Steve was patient while we deliberated the right vehicle for our lifestyle. We love our second Audi vehicle and look forward to long relationship with Bell Audi. Thanks Steve, you guys made it a wonderful experience.Jeremy & Jobina

Locheung222

Mar 29, 2013

I had been to Bell Audi for warranty work on my 2010 a4.Was always impressed with their customer care and their relatively new facility.When it came time to upgrade I decided to give them a call.Don Rothman was the salesman that I got connected to. I was ready to buy as they had the exact model/color/options I was looking for.Don was able to get me a 2013 S4 for exactly the price I wanted.I drove there to same day to get the deal done.They even let me come back a couple days later to remove some of my mods off the car.Don personally helped wih both my old and new car.I had talked to other dealerships and everyone else wanted me to go back to stock or change this/change that.I would definitely recommend Bell Audi again.And most definitely recommend talking to Don Rothman for your next Audi.

Yvonnempac

Mar 28, 2013

I have purchased 3 vehicles from Steve stoop. He is truly the best. They have beat prices from another dealer when we showed them. The dealership is clean. People are friendly. They have a nice waiting area with coffee. We had issue in service and between Steve stoop and manager they fixed it! We really have no complaints. They are expensive but they sell Audi !!!

Boardchic44

Mar 27, 2013

I WOULD ONLY RECOMMEND THIS DEALERSHIP BECAUSE OF ZANETA.Zaneta was great. She follows up with you in a timely manner and isn't pushy. She gets to the point and is concise. Someone else sold me the car but she took over for him and picked up right where he left off. She worked hard to make me feel comfortable with my purchase and was there to answer any questions I had.I do have a few complaints about the dealership in general though.The finance department was not helpful at all. When I bought the car in November the finance department quoted me a monthly payment based on a certain down payment, credit score, and loan term. When the car came in months later (February), they seemed to have misplaced my paperwork. They couldn't find/recall the monthly payment I was quoted. They couldn't even find the receipt for my deposit amount! It took them DAYS to get back to me. They never even ran a credit check on me until this point. The loan amount / length of my loan is MUCH MORE/LONGER than what I was quoted in November. I wanted the car so I agreed to the new quote despite my frustration. I was very annoyed. My temporary license plates are now expired and I still haven't been notified as to where my permanent plates are. I think that is a bit ridiculous.There is no iPhone 5 adapter for the car (it comes with an iPhone 4 jack).

moldovan110

Mar 26, 2013

Jason and Jonathon were a pleasure to work with. Jason gave me a reasonable amount for my trade-in, comparable to its blue book value, he showed me all the features in my new car, he put on my temp tag for me, he made sure that the car was taken to the body shop and that significant defects were fixed before I picked up the vehicle. He was also very personable and easy to deal with. I will definitely purchase my next Audi from Jason, and continue going through Jonathon for service.

lgelber

Mar 15, 2013

This is my 6th Audi 6, and the 5th purchased at Bell. I followed them from their former Rahway location to their current location in Edison, N.J. I've had all of these vehicles serviced at Bell and am always very satisfied. Again yesterday, the car was picked up on time by valet service, work was performed as requested, called to notify me when work was done without problem and with no unexpected issues. Car was then returned by valet service. From the 1st call to arrange service, thru the return of my car, it worked like a charm. Lawrence gelber

dacunha213

Mar 12, 2013

Had a great experience in 2004 when I purchased my A4 from Bell. So I decided to take my business back to them. Their new facility is one of the nicest I've seen. They were very busy when I went in, as it was a Saturday, so I needed to wait for a salesman. The receptionist took down my cell phone number and called once someone was available. I met with Adnan and he sat me down and reviewed which car I wanted and explained the price differences between leasing/financing. Next, we went for a test-drive and he explained all of the features that makes Audi one of the best luxury sedan's in it's class (if not the best). Once we got back, we began to review numbers and I decided that leasing would make the most sense for me. I traded in my 2004 A4 during this purchase and was out with my new 2013 A4 the same day. The whole process took about 3.5 hours (didn't feel that long). I'd recommend Adnan and Bell Audi to anyone.

Kjd1

Mar 12, 2013

Muhammad Adnan was very helpful and great to work with. I ordered two cars from him and took delivery of the first one yesterday. The car I picked up yesterday was my second Audi from Bell because they accomodate my auto requirements.

rayejeanl

Mar 12, 2013

Purchasing the new car was effortless. Steve Stoop and I spoke over the phone one day for a few minutes, and next I knew I was picking up the car a few days later. It was not a painful process and he delivered on everything we discussed on the phone. Steve followed through with everything and was pleasant to deal with. I would highly recommend working with Steve and I will call him again next time around.

Janibell

Mar 11, 2013

Working with Steve was amazing ! He made the process of purchasing my first car an amazing experience. Due to the fact that it was my first car it was such a big hassle but Steve made sure everything was done smoothly and that I was satisfied . He even worked with me on his time off. Going out of his way to help his customers shows what an amazing sales man he is ! He is great with customer service ; honesty ; helping his customers with anything they need . On top of all that he even made sure that after I purchased my car that everything was still ok . Will definitely go back for another car in the future . Amazing sales man A++++

rparkerjr79

Mar 11, 2013

Overall a pleasant and professional experience. I did not rate him 'Great' simply because he attempted the whole we are the "number 4 dealer in the U.S. etc." As a customer looking for a fair and objective price I do not care where your dealership ranks in sales etc. I care about receiving a fair deal. My opinion in the future is save this line.

Sderm

Mar 11, 2013

I purchased my last Audi at Princeton Audi and although I thought the car was great, my experience with sales, getting my plates and service was quite poor. They rarely get back to you when you called and rarely provided the level of service one would expect with a premium car. My experience at Bell has been very positive so far. Adnan my salesman was thorough and patient, not high pressured. So far, the experience has been very positive.

Shahabjet1

Mar 8, 2013

Very friendly and cooperative employees specially Albert Nkansa which gave me a good tour of the Bell Audi and long test drive of the car I wanted and very helpful on final negotiations. Thanks Albert :)

Clifton Mereday

Mar 7, 2013

Very comfortable environment, no pressure for business. Gave plenty of information about the car I purchased as well as other cars . Will definitely recommend Bell Audi and Albert to friends

Jmotta

Mar 7, 2013

We just purchased a new 2013 A8L and once our experience with the dealership was greatly enhanced by the exemplary professional services of Tejas 'TJ' Trivedi. We had purchased a Q7 in 2011 with TJ and we decided to have TJ assist with ourA8 purchase. The process was very comfortable seamless and very professional. Kudos to Belle Audi for hiring such a professional and friendly sales associate. He really helped cement the deal. Highly recommend jim to prospective buyers of new Audi

Pablo425

Mar 6, 2013

The Bell Audi dealership is an all around top-notch dealership! I was impressed with every aspect of their service. From their receptionist to their sales floor, I was blown away with every aspect of their organization. I was especially impressed with Zaneta Graf, the specialist that took care me. She made sure that I wasn't feeling overwhelmed and was super patient with me. I was happy with the fact that she kept me and my needs first throughout the whole process. She was very personable and professional and I would recommend her to anyone who is looking for a car. Needless to say, I happily give my stamp of approval!

stewtoo

Mar 6, 2013

I was in the market for an Audi A8. Bell had a car returned early from lease after only 10 months and with very low mileage. Jason made the sale easy. The price was right without significant negotiation (I did compare to other cars of similar list price, age and mileage). The car was Certified Pre-Owned, coming with a warranty extended to six years/100,000 miles and with new tires and front brakes as a result of the certification process. The car looked brand new on delivery. I couldn't be more satisfied.

Gordi

Mar 4, 2013

Adnan was a huge help throughout the whole buying process, before and after purchase. Got a great 08 Jetta Wolfsburg Edition for an amazing price, would recommend this dealership.

sahmad3

Feb 28, 2013

I was looking for a pre-owned car for my daughter and I saw few vehicles in the price range I was looking for. I stopped at the dealership during lunch and the sales rep Mr. Adnan showed me few cars, we took them for a test drive and I liked a Mitsubishi SUV, he was honest and courteous and showed me the details of the Car Fax report. I felt comfortable and bought the car hour and a half later; I didnt feel the need to visit another dealership. The SUV was prepped, all the paper work was done including the insurance and I was able to pick up the SUV after work.

rkobus

Feb 23, 2013

Jonathan is a very knowledgeable employee, very friendly and always accomodating. Being helped by Jonathan certainly helps in enhancing the overal experience at Bell audi. Complaints are taken very seriously and addressed immediately. Great job, well done and keep it up!

straum1

Feb 21, 2013

Jonathan was extremely helpful in showing me how to work with the electronics of my Audi that had been puzzling me since I had the car. He made it easy and seemed to truly enjoy teaching me rather than being condescending and getting rid of me. Kudos to him.

vshafiro

Feb 15, 2013

Zaneta Graf was a pleasure to work with from the first moment we stepped into Bell Audi show room. Zaneta helped us with our Audi Q5 finance and our Acura SUV trade in. She is very professional, and is always accessible via email/phone/text. She is also very friendly and pleasant to negotiate with. I definitely would recommend her to anyone that is looking to buy or lease an Audi. I was very satisfied with the transaction.Thank you Zaneta. We will be back !

lisalisa0508

Feb 11, 2013

Best Salesmen I ever had....Went out of his way for us....He made us feel like part of an Audi Family...Bell Audi should have More Allen's....Thank You....

Audi lover

Feb 8, 2013

Walked in and asked to speak to a salesperson. First words out of his mouth were "Whats your price range?" to which i replied "I dont really have one. Just looking for something i find value in". "If you dont tell me your price range, i cant help you" was the response. I said thank you and was more than willing to spend my money else where. Ended up buying a fully loaded Q7 for the wife and an A6 for me from a different dealership. Maybe they thought I was broke because i was young...oh well! Have had all my service done there and its great. I love the service guys. They are fair and knowledgeable and make sensible recommendations.

murrayja

Jan 31, 2013

The Car is in great shape. It was ready for pick up on time and looking nice. Steve was a pleasure to deal with and ensured my experiance with the dealership was very pleasureable. I wish all my used car buying experiances were as good as this.

ademartino

Jan 22, 2013

Leasing my car at Bell Audi was a very enjoyable experience. Working with Allen Sorochiello in particular enhanced the experience even more. Allen was extemely patient with myself and would lend his time to answer any of my questions even after business hours. He got me exactly what I wanted and worked with me until I was completeley satisfied. This did not stop once I signed my lease agreement, as he checked up on me afterwards to see how I was doing with the car. I would only recommend working with Allen for anyone looking to lease or by a new Aud.

hwein1216

Jan 13, 2013

I can always be certain that my car is serviced to perfection and I can be assured that the work they do at Bell Audi is guaranteed. Rich took care of me this last service appointment and made sure that all my requests, no matter how small, were looked at. When I still had a question, Rich had me bring the car back to be looked at again, and didn't charge for the second look and made sure I was satisfied with the work. I'm a satisfied customer and I believe in the service so much, it's why over the years, I keep choosing Audi again and again. I love the cars, but the service keeps me as a happy Audi driver.

nds_955

Jan 9, 2013

Worked with Tejas Trevidi who was very Knowledgeable about the sale. He did post sale courtesy call and kept me abreast of the status of my plates. On service call he was there to follow up service and make my wait a pleasant one.

MJ17

Jan 7, 2013

Best car purchasing experience I can recall. I spoke with Daniella on the phone, told her what I was looking for and explained I'd done my own research and understood the true cost of the car. Without any hesitation she made me an offer that I couldn't refuse - all before we ever met face to face. After agreeing that her offer was solid we met for about an hour to go over all the options and colors. Daniella found the car and it was in my driveway less than a week later.My car buying process started at another dealership whose idea it was that I shop around and then come back to him last to see if he could beat the deal. I found that to be a total waste and lack of regard for my own time. Nowadays just about everything a car buyer needs can be found on the internet anyway.Daniella had respect for my time, was courteous, honest, responsive, and got down to brass tax quickly. I would highly reccommend her to anyone and everyone in the market for a new Audi.

Johnnyboy1978

Jan 4, 2013

Dealing with Daniella and bell Audi on a new audi s5 was probably the best and easiest buying experience to date for me. Can't wait to do it again in a few years!!!

rc27

Jan 4, 2013

I bought an Audi A4 from Daniella at Bell Audi. She was helpful, friendly, knowledgeable, and upfront and I bought the car the same night. The dealership, particularly the Service team also was friendly and helpful.

alferrara

Dec 15, 2012

Ask for Marc by name! I was the #1 New Car Salesman at two dealerships, and I know what it takes to be good at this... Marc is a great salesman... and an honest man! You can't do better if you're in the market for a car.

JJ2626

Dec 11, 2012

Great service from Steve stoop he was very Professional and he give me a good deal .. Thank you for you excellent service Steve stoop. My wife and I are so happy with our new a4 .. I recommend this Audi dealer to get your car

I

Dec 9, 2012

Steve Stoop was a pleasure to work with. We discussed the deal on a new car over the phone during the week. When I came in to sign the paperwork on the weekend, he had everything ready for me with the price we discussed. My new car was standing outside already washed and waxed ready for me to take home. It was a very hassle free experience. I have been with Bell Audi for over 9 years and he was the most professional salesman I have ever worked with there. I love this dealership because of all the amenities they offer and the great attitude of their staff. Will definitely be coming back.-Irene

Amv50

Dec 3, 2012

I drove from upstate NY once I spoke to Steve on the phone. He is a man of his word and he cares about his customers needs. I strongly recommend dealing with Steve Stoop if your looking to buy. I would definitely make the trip again to save money as I did and get A+ service.

digitalfront

Nov 21, 2012

Had my S4 serviced here and could not recommend them more highly. This is my 4th Audi and I have been to a number of dealers, and only had mediocre experiences. Jonathan was extremely helpful and friendly. Pick up and drop off of loaner car could not have been smoother. Thumbs up for Bell Audi!

SahilBhalla

Nov 13, 2012

I bought my first car here and I felt very comfortable dealing with Mick Hadman. He explained me everything about the car in a very detailed and descriptive way. He defiantly had all the answers to my questions and no matter how many times I asked the questions he didn't get frustrated. The finance manager Shree Jasty really worked with me to get my car loan approved and got me an great interest rate. These guys are professionals and I really loved doing business with them. If you are buying an Audi they are the guys you need to see.

shadow

Nov 11, 2012

I would not recommend this dealer to my worst enemy. They lie and deceit you in order for you to purchase a vehicle and get it off the lot so they make their quota. I spoke to about 6 different people including managers regarding my issue that I was having and they all gave me different reasons why I was having the issue. They are all full of crap and seriously dont know how they are still in business. This is by FAR the ABSOLUTE WORST dealer I have ever purchased a vehicle from and do not recommend them to anyone unless they want nothing but aggravation. That is the only reason you would waste your time with these so called Audi Specialists and managers.

jc0415

Nov 5, 2012

I just purchased an A5 last month from Bell and was very impressed with the entire car buying experience. I sent an e-mail for a quote on a Saturday morning and was contacted within 10 minutes by the Daniella Albano, the salesperson. I went to the dealer and Daniella's approach to the sale was a big reason that I bought from Bell that day. It took a few days for Bell to locate my vehicle and Daniella made sure that I was in the loop the entire step of the process. After taking delivery of my vehicle, Daniella was very responsive in answering any questions that I had.

JonathanBoot

Nov 5, 2012

From the second I walked into Bell Audi until after I drove away in my new car, there was a positive feeling. Daniella Albano made my car shopping experience fun!!!

ldysmth

Nov 5, 2012

From my initial phone call to inquire about a car I saw on-line to the day I took delivery it was the best experience ever. Daniella was helpful and informative. She took the time to discuss the features of the car in detail. Although she was relatively new, she didn't hesitate to share her knowledge of Audi. My husband and I were impressed with her enthusiasm and tireless assistance. I highly recommend working with Daniella, she is the best.

vinayhs

Nov 5, 2012

I had the car appointment just a few days after the hurricane Sandy. Surprisingly Bell Audi were open and I took my car for an oil consumption test. From the time i entered the shop Jonathan was very friendly with me and made sure my loaner is ready for me to pick up. As soon as the car was ready for a pickup, he called me and explained everything that was done on the car. When I went for the pickup he explained me again with the questions I had. I would definitely take my car again to Bell Audi.

seaviking16

Nov 4, 2012

If you want a pleasurable hassle free deal on a new Audi, then go to Bell in Edison, NJ. When you arrive, ask to see saleswoman Daniella Albano and I promise you won't be disappointed and will most likely drive off in a new Audi at a great price! Best sales experience I ever had.

renegade6

Nov 4, 2012

A great dealership. The best price I could find in the northeast. Service is unmatched. I searched all throughout the region and nobody came close in price. From the sales to finance experience, it was top notch.

jsnlee102

Oct 27, 2012

I was directed towards Bell Audi through a friend and introduced to Steve Stoop from my contact. Right off the bat, I was offered a pretty good deal. But as any other car buying experience, there are some hassles and haggling required to get the best price possible. Despite a few disagreements and miscommunication, I ended up with a GREAT deal and became a happy new audi owner. Being about an hour away, Steve patiently dealt with me over the phone until it came to the day I went to pick up my car. The price was so good that my local audi dealer sales manager (Mike of Town Audi of Englewood) told me to stop being sarcastic and to come in for a GOOD deal. Who's laughing now? Bell Audi has great service and I got a great price. Thanks again for everything Steve!

sevimcan11

Oct 25, 2012

I was servicing my A7 at Bell Audi when I was browsing around the new cars stock in the showroom. I was approached by TJ asking me if I was interested in any of the cars. Being a long time Audi customer and a big fan of the brand, I've changed cars almost every year for the past 4 years. I had just completed a full year with the A7, which I loved but it cost me a little more than I'd budgeted for. I asked TJ to help me figure out if it would be a good time to change vehicles now, since mine was pretty new to begin with. I really didn't think it was an option yet. TJ immediately offered to do some number crunching and tried to offered me a couple of good possibilities that I haven't actually thought about. I also needed help finding a used first car for my 17 year old son ho just got his license. We were following the stock of used cars on Bell Audi's web page. We found a possible fit and returned to TJ. In one day he not only sold us my son's car, but wowed us with a brand new Q5 that was definitely better suited for our budget and it was a model of the Q5 I haven't seen before. TJ understood our needs and concerns and was able to pull the necessary data, information and impressive car in a day. I was lucky that day. His quick thinking and persuasion, made the deals happen. I am very happy with our cars.It was a pleasure.

lisadieken

Oct 24, 2012

I have been dealing with Bell Audi since we purchased our daughter her first car, a 2007 Audi A4 back in May, 2009. Since the purchase, the vehicle has been back for numerous service issues and I have never been as pleased as I was on my last visit, dealing with Jonathan Kiwacz. Jonathan made the whole process entirely painless and smooth. He went above and beyond to insure that I was 100% satisfied, not only with the repair, but the entire process, from beginning to end. He put me at ease, understood my issues, called me every step along the way and explained the process and repair in language which made it clear to understand. I would recommend Bell Audi service department and I look forward to dealing with Jonathan in the future.

sdopwell178

Oct 22, 2012

I have been taking my car in for service for a number of years at this dealership. Jonathan, was the very first advisor that I dealt with when I took my car there for the first time and I am always happy with the level of customer service he provides. He takes the time to explain in detail, the nature of the work being done or that needs to be done. I always feel I am in good hands when I deal with Jonathan. I have dealt with other advisors, but it's to the point where when I call to make an appointment, I always request Jonathan. Quite frankly he is the reason I keep returning to Bell Audi. I have other friends who own and drive Audi's and I always recommend Bell Audi for their service needs. I have dealt with other Audi Dealers in the Tri-State Area and no one compares to Bell Audi.P.S. - Carl the Service Manager is fantastic - any issues I may have, he makes a non-issue. I have a lot of Confidence in Bell Audi, which is why I remain loyal.

DeeDee

Oct 18, 2012

They're only interested in new Audi customers. Suggestion, if they don't want to sell used, then they should merely send the trades they take to auction. The salesman was condescending, demeaning and couldn't be bothered to read perfectly comprehensible English e-mail. As a consequence, he wasted my time. Don't bother unless you wish to be insulted if you don't rise to their economic standards.

karen5684

Oct 12, 2012

I finally ended my long term love affair with my Saab convertible and ordered a 2013 A5 cabriolet. Jason at Bell Audi was wonderful to work with. He was informative without being pushy. He returned all my calls promptly and stayed late so we could take care of paperwork. The price we settled on was very fair and exactly what I wanted to pay. I visited another Audi dealer in the area who never bothered to return my call. I test drove the BMW convertible and the Volvo and the Audi A5 was the clear winner. I purchased a few accessories from the parts department-they were very helpful. I brought my new Audi A5 convertible home today! Glacier White Metallic, Black Top, Titanium Gray Interior...Gorgeous! Thank you Jason, you did a great job!!

gej732

Oct 1, 2012

My salesman, Albert Nkansa was very attentive, he addressed all of my concerns and provided thoughtful insight to my questions. I definitely would suggest this dealership and especially ask for my salesman.

Alex Torres

Sep 30, 2012

I just recently received my new Audi Q7 that I order a few months back,from the beginning TJ was by far very helpful,he answer the questions I had and gave me the idea of ordering my Q7 just how I wanted it.The first time I went to the dealer it was almost time to close and he was willing to stay helping me even when it was after hours.He is very friendly and goes out of his way to help you in whatever it might be,once the car was ordered he kept in touch with me thro the process giving me updates on the car as it shipped,ETA ect.. overall this has been the best dealer experience I've had in my life,it was done fllawlessly thanks to the help of a very knowledgeable,friendly and always willing to help salesman name Tejas Triveti.With this experience I would make this dealer the only dealer I will go to for maintenance and future car purchasing,keep up the great work! Thank you again...

telichkin

Sep 27, 2012

Jonathan always made us feel at home. He is very friendly very very knowledgeable I tell all my friends that have Audi's only to go to the Bell Audi dealership. He is great!!!!

tioguille

Sep 27, 2012

This is the second time I do a deal with Albert Nkansa. He made things extraordinarily easy for me. The original car I purchased suffered from a technical issue (a seal from the gas tank failed and the interior of the car smelled like gasoline very bad) the guys at the dealer did a good job getting me into a new car. Albert promise me that he was going to help me, and he truly did. I meet with Albert, he noticed I didn't have a lot of time so he proposed that I leave and do the things I needed to take care of, while he make sure my new car was ready, then he personally delivered the car to my office with all the paperwork included. It was already late during the day but he still offered to go over the car and explain some of the new features of the model. To make things even better, few minutes after He left my office, Albert called to my cell to make sure I was comfortable with the car. That is great service and customer attention. My experience with Albert has been nothing but great. He delivered what he promised in a very professional manner.

AudiRs5

Sep 25, 2012

I recently purchased my second vehicle from Bell Audi in Edison. In November of 2009 I purchased my 2010 Ibis white Audi S5 and in September 2012, a Panther black 2013 Rs5 from Albert at Bell Audi. Although there are closer Audi dealerships to where I leave, Ive always been treated with service that exceeds my expectations which keeps me coming back. Everyone from the valet service to the personal service advisors to the general manager have always been courteous and extremely helpful. Albert, who was my salesman, went above and beyond to assist me with any questions that I had and even delivered the vehicle personally to my home. I look forward to working with Bell Audi again when its time to move into the R8 ! !

dmpape00

Sep 25, 2012

I found my vehicle online and Steve reacted quickly to my questions and needs. This was my first time buying a vehicle remotely and both Steve and Finance made the experience easy and not intimidating at all. All of my needs and requests were met and questions were answered even after the vehicle had been purchased. I would recommend both Steve and Bell Audi to anyone and everyone!

Skierboy

Sep 19, 2012

Wonderful experience in purchasing our 'slightly used' A4. Sales team was easy to work with and had great follow up after the sale!

liamschubel

Sep 10, 2012

I saved over two thousand dollars getting my car serviced here. They KNOW what needs to be done and more importantly they know what does NOT need to be done. I went to another Audi dealership in Eatontown first and it was obvious that customer satisfaction nor creating value for their customer was a priority for them. They never responded to me after I took the time to respond to their automated customer service evaluation request expressing my unhappiness with the quality of their service. The folks at Bell Audi know how to do business and maintain a life long customer. I am very happy and the two thousand dollars I saved by NOT servicing my car with Eatontown for things I didn't need was WELL WORTH the extra 10 minutes in distance from my home! Shop around before you choose a dealer and definitely check out Bell Audi. Jonathan Kiwacz was an absolute pleasure to deal with. Kudos to him and Bell Audi. Hope you enjoy your experience as much as I have.

craigcorey

Sep 4, 2012

Jonathan Kiwacz went out of his way to help with a repair on my A8 by looking into records and finding an extended warranty that was on my vehicle from purchase. He worked with us on scheduling the repairs and delivering the car to our home. I would also like to commend Frank the service manager. Thank you Craig and Toni Corey

dxtrslab

Sep 4, 2012

Purchased my 2011 Audi A4 at another Audi dealership. However, I was drawn to this dealer last year mainly due to their Stasis tie up. It was also based on good reviews that I've read online. I've had my 5k and a Stasis ECU upgrade last year and very recently my 15k/1yr service. Jonathan had been my service adviser on my Stasis upgrade and 15k service. He was very professional and provided me with all the details of the services and answers to my questions. He provided me with updates regularly. If they continue their great service, I would definitely continue going to this dealer.

lewismandel

Sep 4, 2012

I brought my car in without an appointment for a leak in a tire. They took me promptly and replaced the tire at no cost, as I had purchased the wheel/tire warentee at the time I bought the car. The service was outstanding in that I was taken immediately and got my car back in about one hour. The staff was very helpful and had a back-up plan in case the replaceemtn tire was not in stock, but we got plan A to work. I highly recommend Bell Audi and for service work, Richard Moretti as an expert service advisor.

Just a guy looking for a car.

Aug 31, 2012

They advertised on multiple sites a 2008 TT as having a Navigation system, but uploaded no photos online. After a week of emailing requests to the dealership for photos, sales person Steve Stoop emailed me saying they didn't take photos because it was raining. He then sent me 5 photos from his iPhone of the advertized car, yet none of the photos were of the interior center dashboard. I then negotiated an acceptable price, but asked Steve to verify the car had Navigation. With total apathy over this potential sale, Steve confirmed over the phone the car did have this option, and said he would send me the purchase order the next morning. I asked that he send me a photo to prove his statement. The next afternoon, after several unreturned calls to the dealership in the morning, Steve Stoop sent me a one lined email: sorry for the confusion, but the car does not have navigation This was a complete waste of my time. I see the ad still remains as of 8/31/2012 on multiple sites stating this Vehicle has Navigation. VIN# TRUAF38JX81000357

jpo0909

Aug 31, 2012

They advertised on multiple sites a 2008 TT as having a Navigation system, but uploaded no photos online. After a week of emailing requests to the dealership for photos, sales person Steve Stoop emailed me saying they didn't take photos because it was raining. He then sent me 5 photos from his iPhone of the advertized car, yet none of the photos were of the interior center dashboard. I then negotiated an acceptable price, but asked Steve to verify the car had Navigation. With total apathy over this potential sale, Steve confirmed over the phone the car did have this option, and said he would send me the purchase order the next morning. I asked that he send me a photo to prove his statement. The next afternoon, after several unreturned calls to the dealership in the morning, Steve Stoop sent me a one lined email: Im sorry for the confusion, but the car does not have navigation. This was a complete waste of my time. I see the ad still remains as of 8/31/2012 on multiple sites stating this Vehicle has Navigation. VIN# TRUAF38JX81000357

Sandra T

Aug 27, 2012

I am a former BMW driver. After dealing with Tejas Trivedi, I had made the decision to switch. I am the owner of a S5 convertible. Due to the friendly face and knowledge of Tejas, I would go back to Edison Audi. Tejas was on top of everything I needed. Questions were answered quickly and correctly. He is an asset to Edison Audi. He is a statement of how all salesmen should conduct themselves. I'm so pleased to have had the opportunity to work with such a gentleman. Anyone looking for new or used cars and wanting honest answers, go see Tejas.

dran908

Aug 19, 2012

Took my Audi in for a recall to Bell Audi, Jonathan Kiwacz was my service advisor. He was extremely helpful and made my visit quick and easy. He set me up with a beautiful Q5 loaner which was fully loaded and a pleasure to have while my car was being serviced. He followed up with me later that day telling me my car was ready and informed me of any other issues that needed to be addressed with my car. I would highly recommend this dealer for service as I have had much worse experiences at other dealers.

sso

Aug 18, 2012

If you are in the market for a new or used Audi, you MUST go to Bell Audi & ABSOLUTELY have to meet with Albert! Not only is Albert extremely friendsly and personable, he is very knowledgeable about all of the vehicles. What I liked most about Albert is that he is NOT your typical "pushy" car salesperson, but he is acyually caring about your needs, wants and price points. He works diligently and smartly to attempt to get the deal done to make everyone happy and at the end of the process, hopefuuly get you into the car that you wanted at a price point that is fair to both sides. I have now purchased two vehicles from Bell Audi and Albert and both experiences far outweighed my expectations! Lastly, if your concern is communication and reaching Albert, you have no worries. He is not only available on the phone, but also will work with you via text or email if that is more convenient. I will repeat it, if you are looking for an Audi, do not waste your time anywhere else, Bell Audi & Albert is where you need to be!!!!

MCbass

Aug 12, 2012

They do not return phone calls. They do not reply to emails. When I went to the lot, nobody bothered to help me. And the advertised car was not there. Avoid this place.

kaitb4593

Aug 11, 2012

Zaneta was such a great salesperson to work with! I had an awesome experience buying a used car with her help. She made the process so easy and made sure it was in my price range. I would recommend her and the dealership to anyone.

yongchoi

Aug 8, 2012

Steve was a great salesman and was very quick to get us the car that we wanted at a price that worked for us. Thank you, Steve!

jonathongeller

Aug 7, 2012

I was so pleased to feel that my business was finally important to someone. Steve Stoop was very available and responded quickly every time i had to either leave a voice mail or sent an email. I got the car I wanted and the process was too easy to imagine. i wish everyone could have a car buying experience like this. I am already referring my friends to Steve.

poyeew

Aug 7, 2012

Great service and good price. Steve worked very hard to locate the car that has the keyless option and color that we want. We shopped at different locations and Bell Audi provided us the best price.

rajnunna

Aug 7, 2012

Have helped me in dealing with the process of registration since it was an out of state purchase for me. Very friendly and answer or get back to calls timely.

cylinderhead

Aug 6, 2012

The salesman, Marc Levine, is one of the nicest & well informed salesman I have incountered . With a no pressure attitude & he made the experience of buying two Audi one of the best experiences. His professionalism & his courteous manor was excellent,& is an asset to your company .. I wouldnt hesitate in anyway to recommend your dealership ..

jmarjmar

Aug 5, 2012

Marc was courteous, took his time to explain everything and not rush through his responses. He listened well and did his best to accommodate our requests. Since the sale he has still be helpful.

David

Aug 4, 2012

It was an alright experience for me. Once you got the negotiating started than it was alright. But, to speak with a slaesperson is impossible. It took me 2 full days and about 10 times to finally speak to my salesperson. After I got the car, they told me they spent "2 hours" cleaning it. The very first day, my rims began getting brake dust on them and by the third day, they are basically black. Wouldn't refer to a friend.

hanymehanny

Aug 2, 2012

My experience with Bell Audi is great, First thing I notice with this company the understanding of customer satisfaction and reliability I also recommend if you want to deal with Bell Audi log on and ask for steve stoop who is reliable sales man, trustable and keen to finalize deals in a professional win-win atitude

NitRoc7

Aug 2, 2012

My salesman was Jason Skolnick and he made the car buying process easy. The entire experience was simple, honest, and hassle free. I was referred to Bell Audi from my neighbor who also had a similar experience at Bell Audi. I was very particular about the vehicle and option packages I wanted. Jason went out of his way and searched the Audi database until he found an exact match. He never tried to convince me to buy one of the cars off the lot like many others do. I also had one minor glitch with the car after taking delivery. When I contacted Jason, he made sure the car was serviced the very next day and arranged for someone to pick my vehicle up at my house and left me with a loaner vehicle while the car was being serviced. The car was ready the next day and I was back on the road with little inconvenience. I would recommend stopping by Audi if you're looking for a good buying experience and a dealership willing to make things work right. Bottom line, when you're ready to buy a car, I would recommend giving Jason a call if you want a simple and competitive car buying experience.

branca

Aug 1, 2012

I bought a used BMW for my grandson and Marc was a pleasure to deal with. No pressure and very friendly attitude. I have never owned an Audi (have owned many cars) but will be checking them out with Marc soon. He is one of the best car salesmen I have ever dealt with. Paul Branca

rdmuchowski

Jul 31, 2012

My experience at Bell Auid with Kiki infante was phenomenal. He helped determine the best model car for me. located the car which they had in thier inventory, and walked me through the entire process. Finding the car, getting the loan, and recieving the car took a matter of hours and I could not be more pleased with the experience. My next car search with Start at Bell Audi with Kiki. I would reccomend them and him to any of my family or friends.Best Regards,Bobby

njmike611

Jul 29, 2012

I typically dread the process of shopping for a new car, but Albert Nkansa made it a very pleasant experience. From the moment I sent him an email to inquire about looking for a new A4, he was accommodating and friendly. He listened to my needs, took the time to explain all the features of the A4 and most importantly didnt rush or pressure me throughout the entire process. If your looking for someone who is very knowledgeable, listens to your needs and isnt a fast-talking high-pressure salesman, then I would highly recommend Albert. I know the next time Im in the market for a new car I will definitely give him a call.

Antonella1983

Jul 20, 2012

Zaneta was very friendly and made the process of purchasing a new car an easy and delightful experience! Helped me get my dreamvehicle & everything I wanted in it for the price I wanted. Would not hesitate to come back in the future! Definitely recommended! Excellent service & a great Saleswoman!

Melisgal

Jul 20, 2012

Zaneta was a pleasure to work with. She patiently worked with me for over a month through emails, phone calls, and in person until I was sure about my purchase. She was extremelly knowledgeable about the options and took her time explaining all the features to me. I have referred friends to her and their feedback has been the same.

shriramkmurthy

Jul 16, 2012

We were shopping for a used minivan and Tejas Trivedi helped us close on our Honda Odyssey. Tejas was very professional and made sure we were at ease with the buying process. It was a wonderful experience to get all the documentation and delivery done very smoothly. He even arranged for our middle seat to be ordered and installed as part of the sale and followed up to deliver the same. I would highly recommend Bell Audi for a seamless buying experience.

bsbpremier

Jul 3, 2012

I just purchased the car & had a very positive experience with my salesperson. I would reccommend this dealership.They handled the transaction in a very professional manor

jaimansingh

Jun 29, 2012

We recently purchased our first audi (an A4) from Steve Stoop at Bell Audi in Edison. We had a great experience with him. He was very friendly, showed us the car and explained every thing in details. The dealership provided us great service and was pretty efficient with processing our paper work. We are very happy with our Audi and will definitely go back to Bell (and Steve) for our next audi.

carenkoss

Jun 24, 2012

Best Audi dealer we've been to since we bought our Audi . Service is great they go out of their way to make your experience with them very pleasant . The service in our car was done as promise , we got a nice loaner car and they gave us back our car looking and working like new . Great experience and Richard Moretti our service consultant did an outstanding job helping us with the service of our car . we highly recommend "Bell Audi"

prabakar10

Jun 21, 2012

We bought a new 2012 Audi A4. Right from the time of visit, paul was very kind and helpful. We had some issues with getting the finance, but paul and his manager tried their level best and helped us in getting this awesome new car. Overall i am very happy with bell audi.

SarahBibawy

Jun 19, 2012

My family and I just purchased an Audi A4 from Anthony Bruno at Bell Audi in Edison, NJ a few weeks ago. Overall, Im extremely pleased with my decision and Im really enjoying my new car. Anthony was an excellent salesman and was completely upfront and honest from the first moment we met him. He was kind and courteous and really knew how to treat a potential customer with respect. I especially appreciate that he was patient and considerate throughout the whole process, which allowed the transition from test-drive to purchase to flow seamlessly. I highly recommend Anthony Brunos services at Bell Audi. Thank you so much Anthony!

vini55

Jun 17, 2012

I have been a long time Bell Audi customer and intend to remain so. I recently had my Audi in for servicing, as always Jonathan was my service person. He always delivers best in class service from beginning to end. I would expect nothing less from him nor Bell Audi. He is thorough, you know that when you car is with him, it will get serviced right "the first time". Jonathan is to me the face of the service department. Tom, the GM and Carl the Service director are both excellent leader and instill in their teams, customer are number 1. Trust me that message is felt loud and clear. Best dealership bay far in NJ and best service team. Please take you Audi there! Ask for Jonathan!

Craig Kerr

Jun 17, 2012

Kiki Infante, our salesman, was for us the "face" of Bell Audi both before and after the sale. We found him to be kind, straght forward and honest with us. We traveled from Maryland to purchase a 2010 Audi A5 convertable which could have pesented some closing issues, however, he worked on our behalf both before and after the sale, always being available to us.My wife and I consider him an excellent representive of the Bell Audi Dealership and we feel fortunate to have had him as our salesman (Audi Brand Specialist). He was constantly by our side, as needed, to make sure the administrative paperwork (out of state purchase) issues were resolved and always serving as our personal contact person.

ibbykwara

Jun 15, 2012

I would definetlety reccomend going to bell audi for any of your audi needs, the employees their take care of everything for you. no matter what you need you will be taken care of. i recently got my car completey serviced and my service consultant was exceptional. no matter what i needed it was never to much to ask. i hope that everybody would consider bell audi as their number one choice for car service.

bkwon

Jun 14, 2012

TJ was incredible on his follow up. He went the extra mile and made sure the deal was done right from beginning to end. With it being a out of state transaction, i was at first nervous, but TJ did great putting my worries to rest. I love my Audi A5 Convertible! Thanks, TJ

Kylekupscznk

Jun 14, 2012

KiKi has been a great guy and an amazing salesman. He definitely goes the extra mile throughout the entire process of buying a car. Actually, he traveled 100 miles to deliver my sons new car on a Sunday, during a holiday weekend. He was very straight forward and honest during the whole process and made things as quick and painless as he could. Ask for no one else, but KiKi; he's the best!

microtrip

Jun 14, 2012

I went to Bell Audi on a Wednesday looking for something very specific. I was met by Kiki. I told him what I wanted and he looked through his used inventory and told me they didnt have what I wanted in stock. He asked for my name and number and told me if something came in he would call me. I really didnt know what to expect. This interaction was great for two reasons. First, he didnt waste my time and try to sell me something I didnt want. Second, he called me and left a voicemail the following Saturday saying that an exact match of what I had requested had just been turned in that morning. When I called him back he asked if I was interested and I told him I was already half way to the dealership. I have never had a better experience at a dealership. There was no hassle and everything went very smooth. I may never buy another car anywhere else. A week later on Friday I was driving home late at night and got a flat. I called roadside and they were awesome. I was back on the road in less than an hour. The next morning I called service and they told me to come right in. When I came in they told me they didnt have a replacement tire. They said dont worry we will pull a new tire off a new car. I was shocked. Now thats how you take care of a customer! I was back on the road in less than two hours. By the way it didnt cost me a dime because I bought the road hazard insurance. I also recommend buying that. So Bell Audi has just earned a new customer. Oh and I also received my plates and registration in under 2 and weeks. Kiki and the service team and everyone else who helped with my purchase and service thank you very much for treating me like a valued customer.

ggd4926

Jun 12, 2012

I bought my car from Audi Willow Grove, Philadelphia.. But based on comments from my relative decided to drive 1 hours to Bell Audi .. Its fairly big facility compared to Audi Willow grove.. The dealership atmosphere was much welcoming and friendlier.. I called Jonathan to set up an appointment, was very accommodating to my needs.. I requested for a loaner even though i dint purchase the car from there he was ready to meet my needs.. I am completely satisfied with the service I receive from Bell Audi .. Jonathan Kiwacz provided an excellent service.. He was very knowledgeable and answered all my questions.. He walked me through the process and provided an estimate completion time and called me and updated when work will be done so that I can be back in time to pick up the car .. Went over the works done and very satisfied with his service and would drive 1 Hour from Philly again for my car needs and also would recommended others.. Keep up the good work ..

farhanaqui

Jun 11, 2012

Steve was a pleasure to work with, and answered all of my questions and was very attentive to my needs, and what I was looking for in a car. I am very satisfied with my car and the service I received. He was very quick and efficient with getting things done, and got back to me very promptly every time I had a question. I would work with him again and go to Bell Audi for another car. Thank you.

northernivy

Jun 11, 2012

In the last 6 months I have purchased two cars from Steve Stoop at Bell Audi and both experiences were great. This is the 6 or 7th audi that we have purchased from Bell but the first from the new location in Edison.The first car was a 2012 S5 CAB for my wife. Steve was awesome, he provided everything that you would expect when buying a car with the personality of the S5 and at that end of the dollar spectrum service is to be expected. After a few months we went back to Steve and Bell audi for our 2012 A4 Avant. Once again the service was spot on; the process was super simple and we could not be happier with the experience. If you are a looking for a new Audi or a CPO Audi I would not hesitate to contact Steve, as he will provide the service, selection and customer experience that you are looking for at a price that can not be matched!

popinara84

Jun 11, 2012

Albert gave us a great experience. He was approachable and easy to talk to. He made the whole processes of purchasing our Audi as easy as possible and did what he could to give us the deal we wanted. I would recommend him to my family and friends.

Vatsan

Jun 11, 2012

It was a great experience shopping at Bell Audi...Friendly people...My sales guy Albert was very knowledgeable and went out of his way to help me including driving with me to my house to set up my garage opener.

JrestQ5

Jun 9, 2012

I recently purchased an Audi Q5 by working with Steve Stoop at Bell. His support was exceptional from the first moment we met. I felt he was extremely knowledgeable about the Q5, particularly in comparison to the other makes and models I was considering. My husband and I didn't have much time to spend with Steve Onthefirst visit (the babysitter was on the clock) and so he used the time effectively to help us understand our options and the benefits of an Audi in a precise manner. After I decided to move forward with the Audi (literarily within moments of taking a test drive!), Steve worked hand in hand with me on an expedited timeline to finalize the sale (to accommodate my travel schedule). I would not hesitate to work with Steve or Bell in the future to buy my next Audi and would definitely recommend him to anyone considering an Audi for their next vehicle.

Myxa

Jun 9, 2012

I recently purchased a 535i from Bell Audi. It was a great experiance. I've never enjoyed the car buying routine even though I endure the process every three years or so due to the amont of miles I accumulate on a vehicle. A colleague of mine had purchased a vehicle from Bell Audi and was pleased with his experience so I asked him who he dealt with on the sales force and he pointed me towards Steve Stoop. Steve did a superb job and made the dreaded car buying experience a positive one. He is courteous, knowledgeable and goes out of his way to make you feel confident in knowing you are getting a good deal and that Bell Audi store will provide great service. I've purchased many vehivles over the years and Steve was the most outstanding sales rep I have encountered. I will buy from him again in the future and will recommend him to friends and associates who are in the market for used cars.

dnochlin

Jun 8, 2012

Mr. Bondarenko has been very helpful from the moment I stepped in the dealership to make arrangement to buy the car. I selected the model from the Audi website and he contacted me to make an appointment to go over different models and assisted me to make sure that the model I selected was what I expected and had everything I needed. He periodically keeps in touch to check if I need assistance, to ask whether there were any problems or simply, to ask how I am doing. When I was ready to drive my new car out of the dealership for the first time he introduced me to the various car features, paired my cell phone and introduced me to my first use of a satellite radio, I am partial to soccer and like to listen to it when I drive to and from work.

edstening

Jun 7, 2012

We visited 3 other Audi dealers in the local area and the first engagement with Bell Audi was a breath of fresh air. Albert was absolutely fantastic, he had such a deep knowledge of the cars and was wonderful to work with. He was consistent and followed through on all elements making the process much much smoother. Not only did we get a great car we got a great dealer experience.

bizQ7

Jun 4, 2012

Both Ryan Schmidt and Tom Paulin were great to work with. They are the reason that we just bought a Q7 and leased a Q4. I highly recommend reaching out to them for a great experience when buying / leasing your next Audi.

sjrobe

Jun 4, 2012

Great experience; Ryan Schmidt was the salesman and he was very professional, friendly and prepared. I would recommend Ryan to anyone looking to purchase or lease a car.

someone1234

Jun 4, 2012

Albert is THE MAN! He understood what we needed and found us the perfect car! He was very knowledgable, kind, professional, and made the entire process painless and enjoyable. Thanks to him, I'm loving my new A4! Every time I come in to service it or have something looked at, Albert helps make any/all arrangements to have a loaner car drop me off at home or schedule my service to fit my schedule. The entire Bell Audi experience was amazing because of how awesome Albert was! We've already bought 4 cars from him and we'll be coming back for more!

supercrewser13

Jun 1, 2012

On my visit to bell audi i had the pleasure of dealing with Albert Nkansa. I actually was there a few months before looking at another used car that i ended up deciding not to get. Still in the car search due to his friendlyness i sought him out when i returned to the dealer to look at another used vehicle. Albert once again was very kind and great to deal with and will definently reccomend as well use him again if in the market again.

crgianetti

May 29, 2012

Ramzi and the whole team at Bell Audi were a pleasure to do business with. Each step of the process was smooth and easy. We will definitely reccomend Bell Audi and Ramzi to all of our friends!

frankie61528

May 29, 2012

it's was a great Buy for us and your people where just great to work with very helpful and they were like family would go back again

djjsilvester

May 28, 2012

Zaneta Graf was very professional and answered all my questions. We went on a test drive to see if I liked the A7. During the process she showed me all the interesting options I had to choose from and gave me an excellent tutorial on how each option worked. Zeneta helped me set up my new car with my phone and internet service. She was a pleasure to deal with. When I went in for my 5,000 mile checkup, she was there again to answer additional questions I had. I would recommend working with her if you are interested in buying or just have questions on the Audi lineup.

arjudge02

May 27, 2012

This was the first dealership I have been to in a while when you first walk through the door you are treated with great respect. It was an easy transition due the the salesmen actually listening to want I wanted and the payment I wanted. Albert worked to the point of how business deals are to be completed and due to that I can see myself buying Audi for years to come with this type is service they provided.

jetsetter

May 26, 2012

My wife and I decided to try Bell Audi after many years with another dealership. I wanted to purchase a new convertible and so we took a ride to Bell Audi to "test the waters". From the very start, our experience was all positive. We were introduced to Marc Levine, and he immediately struck us as down to earth and friendly, patient, and very witty. We took the only available A5 Cabriolet for a test drive, and it was one of the best test drives ever! We felt as if we knew Marc all our lives, and the conversation and the car were perfect. I decided to just leave my car and purchase this one. The whole procedure was organized and courteous...from beginning to end, and we are optimistic that the choice we made yesterday was a good one. Thank you Marc, and thank you also Peter Costigan for being so organized and making this such a fantastic experience. We would definitely recommend this dealership to others, and would name Marc as the salesman of choice!

pbexiga

May 25, 2012

Bell Audi is a wonderful dealership! they worked with me on my trade-ins and did a wonderful job. thank you for the wonderful service.

asdef

May 24, 2012

All of the representatives at Bell Audi are kind professionals. Their willingness to work after hours after a long day while still smiling and joking with the customer is surely appreciated.

kimleholloway

May 24, 2012

Great experience with Ramzi. I came in to turn in my leased car, and ended up coming home with a new vehicle and a deal I couldn't say no to. Love the vehicle and so far everything is great.thanks again!

aanandani

May 21, 2012

It was a great exprience for me and my husband to work with Ramzi. I went there to lease Audit A4 for our 17 year old daughter. it was funny, when he said he is getting us purple audi with pink interior for our daughter. Worked every step with us from beginning to end of the deal. gave us all the information about the car features. he made our deal possible. Thanks Ramzi. Excellent job. Keep it up.

amante

May 16, 2012

Bell Audi is by far the best Audi dealership around. This is the second Audi I purchased through them and I received a fantastic deal with incredible service. Ramzi Amawi is a great person to deal with. He has great patience and is willing to work with you. He helped me receive a great deal and became a nice friend. I give this organization a great review because of the friendly and willing to work with atmosphere, as well as the ability to focus on customer satisfaction.

mguardino1

May 16, 2012

I have been driving Audi for 24 years,either a lease or purchase. This was my second time leasing at Bell. My service was always good,but this time Ramzi past with flying colors.As I was waiting for my new car, It was amazing to watch his energy as he helped all his clients with sincere efficiency and concern. I felt I got a great deal and that he was honest.People always suspect car salesmen.I recommend Ramzi him highly.My service manager Rich Moretti was another great asset in helping to make my new purchase an easy and pleasurable experience. Bell Audi has come a long way in their customer service.Keep it going Bell Audi!! Mary Guardino

Nikkicdm1

May 15, 2012

Both Albert and Ramzi were extremely helpful. Both were a pleasure to work with. True gentlemen with class!I would highly recommend them to my friends and family.

Rsanchez72

May 14, 2012

Ramzi was very helpful and I'm glad he was the one to assist me with the purchase. I also work in sales and understand how difficult the job can be but he handled it flawlessly. Thanks Audi and Thanks again to Ramzi for the great service!

SSmith1169

May 14, 2012

After Googling Bell Audi and reading all the great reviews about Ramzi Amawi I knew that Bell Audi was the place to go and that Ramzi was the salesperson to deal with. I had a great experience with Ramzi and would definitely recommend him and work with him again for my next Audi. Thank you for Ramzi Amawi for a great experience and I love my new car!

Raghu77

May 12, 2012

Came in to look at an Audi A4 and took one home mainly due to Ramzi. He was friendly and took great care in explaining all the features, options and also what suits the best finance or lease. The whole experience was a pleasure.We could see Ramzi was really working hard for us to get the best deal possible and was very honest and straight right from the get go.If you want to enjoy a car buying experience i would denitely recommend buying from Ramzi at bell audi.

Morgan.montano

May 11, 2012

I came into Bell Audi knowing exactly what I wanted, but fully prepared to walk away if the dealership could not acommodate me. I did not expect to walk out with a vehicle, especially one with the amazing price Ramzi gave me! Ramzi made me feel comfortable immediately, and did not try to push me into anything extra. He was honest and unbelievably helpful. This was the first car I've purchased myself, but even my parents who own other luxury make vehicles, said that this was the best and easiest car buying experience they've ever had. Thank you Ramzi and Bell Audi!

Scavetta7

May 5, 2012

Ramzi was helpful and friendly from the start. I liked that he contacted me with a phone call rather than email. I can honestly say this was the best experience I've had purchasing a vehicle.

kwame2002

May 3, 2012

Ramzi was very helpful and polite to me when I came to the dealership to purchase a nissan maxima.He acted as a true professional in anwering all the questions I had about the car.

sso

May 2, 2012

I was in the market for a new Audi A4, rwached out to the dealership and began conversations with Albert Nkansa. Albert immediately understood EXACTLY what I wanted and together we wroked expeditiously to make a deal happen. Albert knew what was needed in the vehicle, what was needed for my terms and was able to determine a price point that was fair to both parties to secure my business. I have purchased many vehicles over the years and I can honestly say that this one one of the most pleasurable, if not the most pleasurable experience that I have ever had. Kudos to Albert and Bell Audi on an awesome experience and job well done!

Robert Calik

May 1, 2012

Quick, painless, and very professional. Ramzi was amazing to work with amd helped me a lot with my purchase of an Audi Q5. Made buying a car quick and easy, thanks a lot Ramzi!

Gabbymandreucci

Apr 30, 2012

My experience at Bell Audi was wonderful, but it wouldn't have been as great without Ramzi Amawi being our salesman. He was friendly and helpful every step of the way while buying out new Audi A4. We have never left a dealership being so happy with everything. He truly worked to his best ability to meet all of our needs and preferences, and couldn't have succeeded anymore.

Jzparker

Apr 27, 2012

My family's experience at Bell Audi was one of the best that we have had when purchasing a vehicle. Our salesman, Ramzi Amawi, was extremely helpful and always stayed in contact with us during the purchase process. He completed the wonderful experience and I would not hesitate sending my friends and family to Ramzi because I know he will be upfront and honest with them during the entire process. Bell Audi is a great place to buy a car.

Ken0588

Apr 24, 2012

If you have ever visited a car dealership, you know that salesmen can be pushy, obnoxious, mischievous and down right demanding almost tricking you into doing something you will regret 6 months to a year later when your payments don't fit your budget. But none of this was the case with my salesmen Ramzi Amawi. From the time my wife and I walked in to the time of delivery of the 2012 A5 Ramzi was a true pleasure to work with. He took his time to detail all the bells and whistles of the vehicle asking what we were looking for and if the car satisfied our needs. After agreeing to getting the car, the only issue we had was Audi Bell didn't have the particular color we wanted. Instead of Ramzi saying "Hey we have a black or blue one you can take today" Ramzi sprung into action and made some phone calls and said a white one would be in, in about a week. Too our surprise Ramzi would randomly call and text us just saying hello and updating us on the status of the transport of our vehicle. When it finally reached the showroom, Ramzi called me and told me the car was ready and even sent someone from the dealership to pick me up from my house to get the car. To my surprise when I got there, the car was beautiful and even had a couple of extra perks that Ramzi threw in with no additional charge. Ramzi is a real stand up guy. Very professional and very downtown Earth. This was the best new car buying experience that I have ever had. Thank you, Ramzi!

gsimerjit

Apr 23, 2012

we highly recommend this dealership because they are so helpful and we had a great experience overall. Our salesman Ramzi Amawi was the best, he was very helpful, answered all our queries, and did his best to get us the best deal. This was the second car he sold to us and he provided the same service as he did when he sold us the first one. His service was excellent we strongly suggest him as your salesman.

fdefreest

Apr 12, 2012

Buying for a car is stressful, but Ramzi Amawi made it feel close to comfortable. Everyone I met seemed friendly and helpful. I'm sure to be a repeat customer and I will suggest to anyone that they should go to Bell' Audi.

vito84

Apr 11, 2012

I give this dealership an excellent rate because they are so helpful and I had a great experience overall. My salesman Ramzi Amawi was the best, he was so helpful, answered all my questions, and did everything possible to get me a great deal. His service was excellent I strongly suggest him as your salesman because you wont get any better then him.

darsup1

Apr 6, 2012

My Name is Dave Reece and in September of 2011 I had some business to conduct near Edison NJ. After completing that business I drove by Bell Audi to take a look at their inventory of new A6's. Soon after my quick review of the lot I went to get back in my beat up work pick-up and out came Albert Nkansa to ask me what I was interested in. I told him I had been waiting for the new A6 and had been to other dealers closer to my house to grab a look at the Audi's. After a friendly conversation, he asked of my time frame for purchase and of the different options I might want, asked for my number and email and let me go on my way. A couple of weeks before my anticipated time of purchase, which was 5 months later, I received an email from Albert, inviting me for a test drive and a more in depth review of the A6. I thought to myself what a great salesperson. No hounding during the 5 months just a note when I was ready. When I returned to Bell Audi for a test drive I experienced something I rarely do in auto sales. My salesperson new more about the car than I did. I mean everything. There was no function on the car Albert did not know about in detail. It was quite impressive. I returned 2 days later to place a down payment on my order and everything was ready to go. I bypassed no less than 5 Audi dealerships closer to my home because of that salesmanship. I picked up my car this week and found that all of the staff I had to deal with were essentially the same way. What a pleasant experience. Thanks Albert and Bell Audi.

Mary Fleischman

Apr 5, 2012

Working with Zaneta was a wonderful experience. She was very patient, and determined that I make a choice that was right for me. She took the time to discuss what I wanted and needed in a car, and did not pressure in any way. I had worked with her briefly last year but had to suspend my plan at the time to purchase a new car. She made an impression, and I'm so glad that she was still there when the time was right for me. I feel as if I made a new friend. Also want to thank Jack Russell, Business Manager. He was very helpful, with a great personality. He made the process painless. Loving the car and very glad I chose Audi.

restless

Apr 5, 2012

It was a pleasure dealing with Zaneta. She was very professional and there were no games. She was very clear about wanting my business and was responsive in every respect. She was thorough in explaining how everything works during delivery. Bell also delivered my special order car within the period promised.

johnytea

Apr 4, 2012

Ramzi Amawi delivered what was probably one of the best experiences I've ever had when shopping for cars. He was part of a very attentive staff, always willing to help out.

kandriad

Apr 4, 2012

We worked witth Tejas Trivedi (TJ) to make this deal online. We began the process in China and from the moment we located the vehicle online until the point of delivery in Chicago, TJ was extremely helpful and professional. He located a transporter, helped to connect us with a creditor who provided a better rate than our local bank, he explained the process in detail. Above all TJ was very accessible for questions as they came up. In this day where customer service is no longer a focus or priority in many establishments, we were very pleased with the level of service that Bell Audi provided, and extremely impressed with TJ's ability to provide excellent customer service. Although this purchase was done via long distance, TJ made us feel as if we had walked through the doors of Bell Audi and that our business was very much appreciated. We can't thank him enough, all we can say is TJ made this transaction so comfortable and effortlessly that we would be foolish to do business elsewhere. Definitely looking forward to doing business with TJ in the future.

Tpetitto

Apr 4, 2012

I traveled all the way from Brooklyn, New York after speaking to Ramzi Amawi to Purchase my new 2012 Audi A4! I visited Audi dealers in my local area and still was not satisfied with what I was hearing. I looked into Bell Audi and was directed to Ramzi and after speaking with him I took the trip to Bell to get my vehicle. Ramzi is the ONLY salesmen I have met that is loyal and honest to his customer. Everything he explained to me over the phone he followed through with and kept his word. I highly recommend anybody that is looking into purchasing an Audi to go to Bell Audi and ask for Ramzi. He helped me with my trade in and worked with me so I would be comfortable walking out of the dealership knowing I got an excellent deal! Bell Audi and Ramzi Amawi have earned my business and future business, but most of all my RESPECT!

Norman787878

Apr 3, 2012

I came down from New Haven Ct to purhase a 2008 A6 that seemed in excellent condition from their internet site.My salesmen (Ramzi Amawi)tole me he test drove the car and that it was in excellent shape and drove like a brand new car.When I got to the dealership I saw the car and it was in mint condition.When I took it for a test ride it drove like a dream.The finance manager Jack Russell was excellent as well.He took his time going over all the documentation and never made you feel rushed.My experience with this dealer was outstanding!Norman G

drib72

Mar 31, 2012

We picked up our new a4 last night. Our salesman mark levine was fantastic. He made our experience so wonderful. He took his time and explained everything to us. He really gave us an awesome deal.I reccomend that you stop by bell and ask for mark. He is very knowledgeable about the entire line of cars. He never tried to pressure which wasimportant to us.over the experience. With mark was a 10. The advance key option by the way is great.

anniedentist

Mar 22, 2012

I was looking for a 2012 Avant A4. First time I went to Bell, they didn't have one, but Albert said that he would find me one. He said to call him in three weeks, that the avants should be coming in by then. I did and he got back to me the day that the car came in. I went to Bell two days later and since Albert had done all of the preliminary work at the prior visit, my time at the dealership to pick up the car was fast. He stuck to the price he quoted me at the 1st visit and didn't try to negotiate a higher price. Albert made the "buying a car experience," very pleasant. He is an extremely nice guy and is very good at pointing out the features of the car and showing you how to use them. He has a lot of patience. I was in a hurry and he is very good under pressure. Albert is exceptional at customer service. I would defintely by another car from Albert at Bell Audi. I trust him. Anne

Saqui

Mar 19, 2012

Found a BMW 325I and had a pleasant experience. The salesperson was really good and not pushy. He was honest and understood what I wanted and what I was looking for. Would not have a problem dealing with this dealer again.

tjpanico

Mar 19, 2012

Hi, my name is William Campagnolo,and I would like to share my car buying experience at Bell Audi with you.I have a great passion for cars and in the past years I have enjoyed owning and driving a great deal of different vehicles and when it comes to purchasing I must say I am not easy to sell as I do my homework and shop the best price as Im sure most people do.In all my years of shopping for a car I must say it was the worst experience I have ever encountered until I drove 30 miles and arrived at Bell Audi and met Marc Levine.Boy, I can't even begin to tell you what a pleasant experience this was especially after dealing with the arrogance and lies of previous sales people as well as sales managers at another Audi dealership only 3 miles from where I live.As I stated previously I have been to many dealerships in my day and dealt with many sales people and have never experienced such professionalism and patience as I did with Marc Levine. He is a true salesman and a caring gentleman and an asset to his company. His knowledge on the products he sells is second to none. I can see why Bell Audi is so successful. If you are in the market for purchasing a vehicle of this type I would highly recommend taking a ride to Bell Audi and asking for Marc Levine.William Campagnolo, Eatontown, NJ.

Lentonc

Mar 17, 2012

Zaneta was very friendly, efficient and helpful. She came in on her day off to accommodate my busy work/ travel schedule and even completed the sale with me via email while I was on an airplane from Philly to Tampa.

Rguez14

Mar 9, 2012

I ordered my new Q5 with Zaneta at Bell Audi. Everything went nice and smooth. The transaction was pleasant. I would buy again at Bell Audi and highly recommend working with Zaneta for a great deal.

maipatel

Mar 8, 2012

I recently purchased a new Audi from this dealership. From the first day I walked in till the time I made the purchase, I dealt with Zaneta in person, via phone and via numerous emails to get the car I wanted. She is professional and more importantly, extremely knowledgeable on the Audi vehicles. There was no pressure or rush to make me buy the car. She helped find the right vehicle with the options that I wanted which was difficult to find in the tri-state area. Thanks for making this purchase easy and fun.

foxfornews

Mar 4, 2012

As a first time Audi customer, it was a pleasure (and my good fortune) to have Ryan Schmidt as my sales representative. Besides being knowledgeable and informative of the Audi brand, Ryan always responded to my e-mail questions, inquiries and concerns in a timely manner. Further, he was always punctual at our designated appointment meetings (I never had to wait). This, of course, shows respect and concern for the prospective car buyer. Unlike the stereotypical car salesman, Ryan is intelligent, straightforward, honest and confident. In short, he is a class act. I compliment Bell Audi for having such an outstanding individual in their employ. I strongly recommmend Ryan Schmidt to anyone interested in purchasing an automobile from Bell Audi.

pobox54

Mar 4, 2012

It was really one of best expierences ever , shopping and buying new car .mostly thanks to your employee,Ms.Zaneta Graf,Thanks to her enthusiasm,friendlines and hard work,I never could expect shopping or car could be so pleasant and relaxing.I am very impresse by your dealership and your staffWaiting to visit Bell audi and Ms.Zaneta Graf at first service of my wonderfull A8stan Zagorski

bhaveshadani

Mar 1, 2012

Ryan Schmidt was great to work with. He was honest, upfront and provide pre and post sale help. I highly recommend Bell Audi and working with Ryan Schmidt.

Elaine brown

Mar 1, 2012

I stopped into bell Audi to inquire about the 2012 Q5. I approached Albert for assistance. I was very impressed with the professionalism, the knowledge and the ease of dealing with him. Of all the dealerships I have visited in my search for my next vehicle Albert at bell Audi get an A++.

enoughandstop

Mar 1, 2012

The salesman was very friendly and made me feel comfortable. He wasnt to pushy which is important to me. He took his time and never made me feel like I was being rushed. I am very happy with the car a chose.

Maxine Beasley

Mar 1, 2012

I was referred to Albert through one of my co-workers and what a wonderful experience it was. Truthfully, I was not ready to make a purchase on that day but before I knew it, I was signing papers for my new 2007 Civic Hybrid. He was professional, courteous and not pushy as most of the other car salesman that I have dealt with in the past. Albert made the car buying process an enjoyable one. Albert is really a credit to Bell Audi.

ebert6

Feb 27, 2012

I had been looking for a pre-owned Q-7's at other dealerships closer to my house. Found one I was interested at Bell, called and spoke to Ramzi.I had asked him to be honest in the condition of the car because I was driving 1 1/2hours away. When we saw the car we were pleasantly surprised. It's was EACTLY what he had said. Ramzi was great to work with, very attentive to details. Thank you for a smooth sale.......highly recommend Ramzi !

justo1

Feb 25, 2012

I am from out of state and did not want to go have my car fixed, but I had too. Frank took all my worries away that I had being a out of state person, I guess all I could say is I felt great about the experience.

bonniesicora

Feb 22, 2012

I went into the dealershp for a problem with my oil, an ongoing issue, and I left with a new car. Working with Ramzi Amawi was very easy and enjoyable. He made is easy for me to lease my car and leave my old one at the door. He was to the point and got me to a number that i felt comfortable with. I would have like to see the audi care included but i instead had to pay fro it, which i did not have to do with my old lease, other than that everything was very smooth. I rated a 3 on the price b/c in putting 5000.00 down and having to pay for audi care i feel i should have gottena slightly lower monthly payment but that was the best offering. I lked working with Ramzi bc it was too the point, in speaking with him, he got me what i wanted, granted i would have liked another color onthe exterior, but at the time it was all they had so i took it. I am though extremely happy with it. My experience with him was more thorough then with my last sales man and he also made it clear that in the future i can call him directly to set up anything i need with the car service, I felt comfortable wtih his words and I will absolutley take him up on that offer. I also had the pleasre of doing my paperwork wtih Jack Russell, who was outstanding. He made me feel comfortable, and went through the paperwork in detail, but did not take up too much time. He was an absolute pleaseure to work with.Overall my experience wa great, as long as I stay with Audi i will contiune to go to Ramzi, and refer anyone in the market to him.

egp

Feb 21, 2012

Allen was a wonderful person to deal with. He was attentive, cared about what I wanted and went out of his way to provide me with the exact car I wanted at the price I wanted to pay. I have worked with other dealers in the past, and this was, by far, the best car buying experience I have ever had.

Deer Hunter A5

Feb 18, 2012

These two individuals went above and beyond to assist me with the purchase of my sons first car. I had gone to other dealers looking to buy a pre-owned Audi A4 which is my sons dream car. I got nothing but the run around from the other dealers that I went to. The other dealerships advertised phantom cars and when you get to the showroom the try to push something else off on you. KiKI and Peter were true gentlemen and found me a great car in my price range. I will recommend all of my friends and anyone who will listen to this dealership for their new or pre-owned vehicle.

seanhoff12

Feb 17, 2012

Great staff at Bell Audi. I normally take my car to flemington audi but bell audi blows their customer service out of the water. I will never go to flemington audi now that I have an amazing dealership that takes care of me.

Susan Buhse

Feb 16, 2012

Buying a car from Bell Audi was a pleasureful experience. We had done our homework walking into the dealership so we were ready to purchase. We were appoached by Ramzi Amawi in the lot before we even got our hands on the doorknob of the dealership. Ramzi made the process smooth & painless. He was a knowledgable salesman that gave us many options. He was honest and efficient to negotiate with. He was helpful with introductions to the service department and with the dealings of the finance department. He made himself available with we need to go to Bell & even offered to come in on his day off. He has continued to keep in touch and offered his cell phone for us to call if we needed anything or just couldn't figure out how to use one of the many features of the car. We would definitely come back to Bell & Ramzi for our future needs.

vdevulapalli

Feb 13, 2012

We had a great experience working with Mr. Ramzi Amawi and with Bell Audi in buying Audi SUV. We bought a Q5 3.2 after a waiting period of 4 to 6 weeks but it was worth waiting for. Though the reason for the wait was non availability of Q5, we decided to wait and give this opportunity to Mr. Ramzi for all his efforts, his ability to convince us, his knowledge on the product that he was selling, the competitive price he offered and his consistent communication on emails and phone calls. Out of my last 4 car purchase deals, I found this was the best experience I ever had, and the entire credit goes to the great person none other than Mr. Ramzi Amawi. He is a wonderful person to work with.ThanksRamana Reddy

figlou

Feb 13, 2012

I purchased a pre-owned Toyota Sequoia from Ramzi. I got a great price, and he was very friendly, always returned my calls. I had a great experience purchasing my truck from him.

maudiga4p

Feb 13, 2012

My name is Mousa Ghannam, Im super excited and very happy with my choice, and it wouldnt have been the same without sharing the experience with RamZi Awami. He makes everything easier and offers the best service anyone can ask for. I had leased an Audi A4 2011 from Ramzi which i decided to trade in for a 2012 S4. And it was the best decision i could have ever made. Ramzi always treats me like a friend when im there, so does the management. They have One great Bell Audi team all together there., Thanks to them i have my dream car and i wouldnt have wanted it any other way or from any other place, more then satisfied!

jason.benson10

Feb 11, 2012

Ramzi was a very personable sales specialist. He was willing to work with the price range I was set on spending. Not only was he incredibly knowledgeable about every single used car I inquired about, but he was mindful of my personal preferences and needs in a vehicle. I didn't feel rushed at all during the negotiation process.He gave me time to think about everything before I signed any papers. He was extremely helpful, respectful, and honest -- which are qualities you normally don't find in a used car sales specialist. I'm very happy with my purchase, and am 100% satisfied with the service I received from Ramzi at Bell Audi.I'd recommend him to any first-time car buyer.

tioguille

Feb 10, 2012

I have past experience buying new cars from different dealers and even from other Audi dealers around the area. Buying a car from Albert was the best so far. He made the process smooth, he proved to be reliable and delivered things as promised, and more important he was able to hear my needs without being pushy. Something new for me from a car seller. When I was going to do the car pick-up I got trapped on some work related issues and got to the dealer late. While still on my way Albert called me to see if everything was ok and if I needed to reschedule. I got to the dealer and my car was parked at the front of the dealer waiting for me. He went over all the features of the car very thoroughly and answered all my questions. Even the paperwork part was nice and smooth, when I left the dealer I was comparing this experience with Princeton BMW and was night and day difference. Excellent service!!! I am supper satisfied with Bell Audi and Albert

teb299

Feb 9, 2012

Purchasing my new Audi A7 from Bell was a pleasant experience. My sales person, Jason Skolnick, was both courteous and knowledgeable of the vehicles. Jason was more than patient as he explained all the many features, options and prices of the cars during my many visits before I decided which model was best for me. After we agreed upon a price and the car was ordered, Jason kept me informed of the progress. When the car was finally delivered it was perfect. Everyone at Bell treated me well as you would expect when purchasing a quality product like Audi.

Bedminster Mom

Feb 9, 2012

Zaneta was patient with me as it was my first time buying a car. She didn't try to sell me something I didn't want, but made sure I kept important considerations in mind during the process. She didn't rush me or pressure me in any way. I am delighted with my car and look forward to working with Zaneta and all the folks at Bell Audi in the future.

hw4592

Feb 9, 2012

My son was in the market for his first vehicle and chose an Audi A4. We met with Marc Levine at Bell Audi and he assisted us with the purchase of a 2005 A4. Our experience at Bell Audi was outstanding due to Marc's friendliness and knowledge. He took his time with us and treated us respectfully, even though we were in the market for a used vehicle. I would, without a doubt, seek out Marc for another purchase in the future. Marc is a credit to the profession.

aaltersohn

Feb 8, 2012

I was very happy with all the advice, assistance and service I got...plus they found the exact car I was looking for, which was not easy...thanks!

jphlkh

Feb 8, 2012

Ramzi Amawi was a pleasure to work with, and when I purchase my next car, I shall return to Bell and plan on dealing with Ramzi. He made buying a car an enjoyable experience.

dionross

Feb 6, 2012

DR - Best Car Shopping Experience!!!I would like to thank Ramzi Amawi for making my car buying experience a pleasurable experience. Ramzi Amawi is a dedicated, courteous, knowledgeable and respectful. Looking back...thinking as I walked in Bell Audi, I feel fortunate that I was greeted by Ramzi. He was extremely professional and very polite. He didn't pressure me like most car salesman and he only provided me with what I was looking for and importantly in my budget. He took his time explaining the details of the car in lateman's terms so the average person could understand the benefits of the Audi technology. He even picked me up from my house the day of purchase because I had no way of getting to dealership. I am very pleased with the purchase of my Audi A6, but just as pleased as with the experience with all the professionals I met at Bell Audi. I am probably going to be an Audi customer for life now!!!! I have already began boosting to my friends about my car buying experience at Bell vs Other Dealerships. I would highly recommend that if you are considering shopping for an Audi, you go see Ramzi at Bell Audi in Edison, NJ. Thanks Ramzi & Bell Audi.Dion Ross 12/29/11

flamik

Feb 6, 2012

We had a great experience purchasing our Q7 TDI from Bell Audi and Kiki Infante. We got there on what seemed to be the busiest day ever but weren't rushed at all. Kiki was wonderful, helped us out through the process and got us a fair trade-in price. There was one part missing that we noticed later on at home and Kiki went out of his way and personally delivered it although we live 50+ miles from the dealership. Yes, I will be going back for my next Audi there but will be sure to talk to the financing department about those few thousand in fees they charge just for putting your signature on the document... guess that's the only way to keep those banks going nowadays.

georgeaoram

Feb 6, 2012

Mark was very helpful in assisting us in purchasing our used Cabriolet. He took care of the details very efficiently and was courteous and professional throughout the process.

coolieman1220

Feb 3, 2012

Came back for the second time. Had a 2009 and wanted to upgrade to a 2012. Dealership allowed me to get into a 2012 while taking my 2009 at a great price. Took great care of us. Good loyalty.

louisg4

Feb 3, 2012

Marc provided exceptional service. He stayed past closing time to get a deal done. Furthermore, he also put the plates on my car himself! This dealership also has a great selection of New and Pre-Owned vehicles.

jaimjohn

Feb 2, 2012

A pleasure to deal with. Answered all my questions and had an extremely smooth experience. Kiki, our salesman was knowledgeable and courteous. Would recommend them anytime.

sjaustin

Feb 2, 2012

Great car buying experience. Albert Nkansa at Bell Audi was a pleasure to work with. Albert's passion for Audi is clear from the moment you meet him. He knows intricate details of every Audi model, past, present and future. He made the experience fun. Would highly recommend.

Slyvester

Feb 1, 2012

I purchased a certified pre-owned Audi A4 from the bell audi dealership, and was opportune to work with Ms. Graf. Zaneta was phenomenal in helping select the most ideal vehicle, based on my requirements, budget, and other determining factors. She has a very detailed understanding of the specifications,and other relevant information pertaining to audi as a whole, and this quality of hers was detrimental in my car selection decision. She was a pleasure to work with, and i will recommend her to any prospective audi buyers.

edit

Feb 1, 2012

Zaneta Graf was knowledgeable and took time to make sure we were comfortable with our decision. She stayed in touch with us every step of the way while we were waiting for our vehicle, and when we came to pick it up, she was extremely thorough in going over its various features. We would certainly recommend her to friends, and hopefully, will be back to see her when our lease it up.

Goldee141

Jan 31, 2012

Albert was extremely knowledgable and great to work with. This was the second car we purchased with him as our salesperson and would definately go back to him again. We will also recommend him to our friends.

matchesk

Jan 31, 2012

I had done research on the internet for a CPO Audi A4 as I was in need of replacing my A4 and did not want to buy the latest model design. Bell Audi had several CPO cars that were fit the type car I wanted & I made my appt online while on vacation. My experience with Albert's expertise in what I wanted was exceptional and we found my car within a short time of my coming to the showroom We completed the sale that afternoon and I drove home with the car. The car is outstanding in design and handles beautifully. I am very happy with the Bell Audi employees - and since I am in walking distance of my local Audi, that is saying something! Bell is about a 30 minute drive. I would highly recommend a visit to Bell Audi in Edison before purchasing your next car. I see Audis alot on the road so I'm guessing there are a lot of happy Audi owners in my area.

mynewbmw

Jan 29, 2012

He is by far the best salesman I ever had the pleasure of dealing with! He moved several cars and cleared off snow and ice while he had me inside the store drinking a nice cup of hot chocolate. he took us on a very long test ride and never made me feel rushed.He honored my promised discount without any hassle. I will definitively be back for my next car and I suggest you look no farther for your car!

sgosala

Jan 23, 2012

As we all know, buying a car and that too a used car is such a hassle, but my experience at Bell Audi and Ms. Graf was wonderful. The customer service is excellent and I was so impressed with them that I have referred couple of my friends to them already.

blessme419

Jan 19, 2012

Awesome service! Steve Stoop is amazing! I recently purchased my first Audi- 2012 A4-fully loaded! I have the pleasure of having Steve Stoop as my salesperson. He was very helpful and caring in helping me purchase my vehicle. Even when I came to the dealership three times to test drive the car, he was very patient and sincere in answering all of my questions. He gave us a great deal and added in some extras! He really helped me and my fiance pick the right car for our future. He definitely takes care of all my needs with the vehicle and helped me through the whole process step by step-- paperwork, installation of the rearview camera, adjusting to all the features, trading in my old vehicle, complimentary carwashes, etc. He is available through text, email or phone with any question I throw at him. The staff in Edison makes you feel very comfortable. Steve is very courteous, professional and friendly. He really pays special attention to you and takes the time to care-- He is the best! I shopped around to other dealers before choosing Edison Bell Audi--and I'm glad I made the best choice! I would like to continue to make my future purchases at Audi because of the great experience I had. I highly recommend Steve Stoop at Bell Audi in Edison, NJ!

bigdog121

Jan 17, 2012

Steve was a pleasure to business with, i didnt feel like i was trying to be hustled into buying a car. you dont get that kind of service anymore. i will recommend him to anyone when buying a car conversation when buying a car comes up

morant

Jan 17, 2012

I would recommend Steve Stoop at Bell Audi to anyone looking to purchase a new or used car. I have never received such great service at a car dealership before. My credit situation wasn't the best and I had limited funds to work with when I was in need of a new car. Steve spent a great deal of time trying to find me the best financing and the most affordable car to fit my personal situation. I absolutley LOVE my new Altima and even with my credit I got a good pretty good deal on the financing end. The facility was great, the service was great, I was very impressed. Thank you Steve for all of your hard work! I will definitley be back when I purchase my next car!

leonl

Jan 14, 2012

I met Zaneta Graf first through the internet and then, in person. Zaneta is very knowledgeable of her products and patiently helped me decide on a vehicle and desired options. I have since recommended Zaneta to several friends who are equally as happy as I am with their experience.

monbio98

Jan 11, 2012

This dealership bent over backwards to get me the car I wanted. I got a special order on a model Audi was no longer willing to import.

joann garber

Jan 10, 2012

I have bought 4 cars from this dealership. I've sent family to Bell and they also had positive experience. The most recent purchase of a Q5 was handled mainly by Zaneta Graf. She was patient, knowledgable and kept me up to date as to the progess of my order.

rishiamitpatel

Dec 30, 2011

I purchased a certified 2010 A4 from Bell Audi. Ms. Graf, a Sales woman, I dealt with was excellent. She was extremely friendly and professional. I did my home work prior to coming at Audi. Ms. Graf knows what type Audi I was looking for. She showed me few 2009 Audi with the very law mileages; however, I was not happy. Then she searched another inventory and she showed me the A4 which I selected from the internet. She hold A4 for me prior to test drive. I got a good deal on a great car. I had a five star experience and would definitely do business with Bell Audi. The business manager Jack Russell had a thorough knowledge in financial aspect. Mr. Russell gave me the best advise that I and my sons needed. My older son promised him a purchase of the Audi S4 that he is looking for in coming next year with Bell Audi. Thanks again.

JustSomeCarGuy

Dec 29, 2011

Jason's communication was fantastic both with emails and phone. Because I live in Queens, NY a lot of our negotiating and talks had to be done over the phone before I committed to a 2 hour drive to Jersey. Bell Audi matched and beat the price of another Audi dealer on an A6 lease and they also offered me a proper trade-in value on my 2005 Audi. They also had the car I wanted in stock and ready to go. I secured it with a deposit, and a day later I was driving it home. Highly recommended.

chipicau

Dec 7, 2011

My wife was looking to trade in her car so we went to bell and the quality of service was unbelievable everyone was very friendly and professional spoke to kiki and he just made the whole process very smooth .Never had bought a new car and had it go so smooth in the past. would recommend this dealer to anyone looking for a new Audi

sankar.ravuri

Dec 3, 2011

Bell Audi, Really a nice dealer and the customer service is too good. Their customer treat ment is really very nice. I will recommend this dealer and Employee (Kiki Infante) to my friends. they give good deals in the car.. I like it very much

egp111

Nov 29, 2011

Just bought a new Audi A5 Cabriolet from Bell Audi and it was a perfect experience from start to finish. My salesman, Allen Sorochiello was wonderful, got me a great deal and made sure that the car was delivered on time. He kept me informed, stayed in touch and delivered personal service above and beyond any other dealer I dealt with. Peter also was great in finalizing the money part of the deal and explaining what extras I might and might not be interested in. I would definitely recommend Bell Audi and definitely recommend Allen (and Peter) as the best in the area to buy an Audi.

tenor13

Nov 14, 2011

My wife and I were looking for a new car and were leaning toward an Audi. We had an excellent experience at Bell Audi and everyone there was friendly and went out of their way to make us leave with the car we wanted at a resonable price. Excellent service without all the pressure.

sofijafetic

Oct 17, 2011

Like most people I do not like having to deal with salespeople. Ramzi Amawi was amazing in every which way. He was very helpful, trustworthy, friendly, and informative. I am very happy with my Audi that I just purchased thanks to Ramzi. I highly recommend him as your salesman if you want someone to truly be informative and helpful with your next car.

jordancohen

Sep 4, 2011

I have been searching for a CPO Audi A8L for the past couple years. I have had an A4 (1.8T) & an A6 (4.2L). After searching regularly, I finally found the CPO A8L that I was searching for at Bell Audi in Edison, NJ. I reside in Massachusetts; however, an A8L w/ all the options, color combination, wheels, etc. w/ ONLY 15K is RARE to say the least. I handled all of the details over the phone & on email and within 4 days had worked out a deal on my trade (2000 A6, 4.2L) + the purchase of the 2007 A8L. Jack Russell went above & beyond what any "Business Manager" at any dealership ever has! Jim Todd was very accomodating & extremely customer service oriented. Albert Nkansa knows his Audis! Albert set up my blackberry on bluetooth wireless & explained very single option that this car had to offer; all while being pressed for time as my schedule was very tight; he works great under pressure. Follow up questions I had weeks later were met w/ contunied excellent customer service from Jack, Albert & Jim.I never knew anything of "Bell Audi" previously (I wish they were in MA, as they would be stiff competition for the local Audi Dealerships); however, after my first hand excellent experience, I have now recommended Bell Audi to my many friends & business colleagues in New Jersey.