Billion Auto - Hyundai of Iowa City reviews

LindaSUV

Oct 8, 2016

My husband & I recently purchased a new Tucson--this is our third Hyundai. You can't beat the quality, warrantied and the price. Jake is very knowledgeable & professional sales rep--as were Ryan, the manager and T J, the finance officer. Everything was explained thoroughly and clearly. Service for our other Hyundais has always been a positive experience. I recommend that you talk to Jake when you decide to look for a vehicle--you could save some time, frustration and $$. I know we'll return.

Chasman

Feb 23, 2015

My experiance with Billion Hyundai in Iowa City was all good. I live 170 miles away,so most of the deal was worked out online. When I arrived,the salesperson was courteous and helpful.And the car was clean and ready for me to drive.I`m glad I made the drive to Billion.I think the price I paid was fair,and they gave me a fair deal on my trade. I give em 2 thumbs up!

Author

Oct 29, 2014

I just bought a new vehicle from Billion and had an excellent experience. I was a bit hesitant and cautious working with them at first, since this site has so many negative reviews for this dealer, but the experience was absolutely top-notch all the way around. I knew exactly what car I wanted, with the exception of the color. We had worked out the financials of the deal over email, as I live approx. 2 hours away from this dealer. Upon arrival, the two cars were up front and ready for me, the salesperson was very courteous and welcoming, I selected the car and had no surprises at all during the purchasing process. They held true to the numbers we had worked out before my arrival, and made the 2 hour drive 100% worth it. I would absolutely work with them again, and in particular, my salesperson (Jeff).

Scot

Jul 4, 2014

Everything about buying my vehicle was made easy. Communication was great, there were no surprises, and my salesman knew every detail about the car. Total time spent at the dealer was probably less than two hours, including the initial test drive and walk around, all the way through finalizing the paperwork.

LesAB

Dec 2, 2013

Everything bad that you have ever heard about buying a car was present here. We were made to wait forever while they checked with their "sales manager" finally left because when it came down to making a deal they threatened to raise the price on the car we were buying if we didn't offer our current vehicle in trade. All around shady. Felt like I needed to take a shower after we left the dealership.

Car Buyer

Aug 27, 2013

They kept lying about the cars to fool me into buying a car. I asked them about the final price, but when I wanted to sign the purchase agreement there was $3000 more for stuff that I didn't ask and they tried to sell them to me. They lied to me about the loan, I knew I could have gotten a lower interest loan but they tried to push me and get the higher interest rate one, which I insisted and got the lower rate and after the seller figured I knew about the loans and stuff made up a stupid lie to cover their tricks! They just pretend to be nice and supportive the buyer by telling them horrible lies and fool the them.

Cole

Apr 24, 2013

Although I already knew which car I wanted, they made the experience enjoyable. We were from out of town, so we had never been there before. I would purchase another car from them.

carbuyer

Apr 1, 2012

Twice in the last year I went to Billion wanting to buy a new car. They *never* call you back when they say they will. I worked with two different salesmen and both seemed bored and unenthusiastic. I didn't want high pressure but I wanted someone that was a little bit interested in selling me a car. I really wanted to buy locally but I ended up buying a new Hyundai in another city and had a great experience.

Unhappy

Dec 22, 2011

The dealership had a vehicle posted online with a feature list that did not fit the vehicle. I interacted with a salesman for 2 weeks via email and voicemail about working out a trade due to living 200 miles away from the dealership. After working out the details, I set up a purchase timeline and traveled to the dealership. Once I started pointing out features that were listed online that were not true to the vehicle, the dealership admitted their mistake, but chalked it up to not being familiar with the make and model of vehicle. The main difference was the vehicle posted was a SLT the actual truck was an ST. There's about $2000 in features that separate the 2. The dealership adjusted the label online, but still has it advertised with the posted feature list that dose not fit the actual truck. No attempt at flexibility on their part in regards to adjusting the price of the vehicle was made, and I refused to settle for paying an original price for a 2010 vehicle missing features like keyless entry that mislead me into traveling to purchase it.