BMW of Bridgeport reviews

John M

Jul 5, 2016

After 40 years of buying cars, this has been a very enjoyable experience, Our salesperson George Scott was the best! an absolute pleasure to work with. Victoria had all the paperwork ready and explained everything I needed to know.Anthony was amazing in his knowledge about every system on the car and explained all of it in a easy to understand manner.My experience with everyone at BMW of Bridgeport was Fantastic, and I have been telling everyone about it.Thank you all.John M

smileyface

May 30, 2016

I just want to say thank you to the wonderful staff of Bridgeport BMW who supported me in the detailing, courtesy, and purchase of my new 2016 x1 Suv. The smiles, and great teamwork was very helpful to drive my new vehicle out of the lot.

Barbara

May 16, 2016

Went to the dealership on an overcast and windy day...I'm guessing it was too much for any of them to come outside and ask if I needed any help. I actually walked around, got into unlocked SUVs,and had my run of the place for more than a half hour. Not a SINGLE dealer came out to me. Guess they don't need the business that badly!

Ben

May 6, 2016

A couple of weeks before the official launch of the 2016 M2, I called in and talked to Chris Pollitt, asking him whether he had an allocation or a launch car. As luck would have it, he did have a launch car in the exact color and configuration I had wanted. He asked Kade Walker to email me the build specs and from there we discussed a number of things including applying discounts, financing, and registration. He was incredibly helpful in answering the questions I had. I was also working with Mike Liberatore on the financing side and he was great as well. He also handled the contact with the Xpel Ultimate film installers which went okay for the most part. There were left over bubbles which didn't disappear and some peeling which allowed dust and rocks to get in under the film but I believe the problems with it was mostly because the job was rushed. I am having the film fixed right now. Anthony Dominicus also helped me with the delivery of the car and he was very knowledgeable and helpful about functions of the car as well.Overall, it was a great experience and I would definitely recommend others to go to BMW of Bridgeport. They were one of the very few dealers out of the 30 or so that I've talked to and were willing to sell the M2 without a markup. This was really great since the supply during the launch date was so low and the demand for the car was so high, causing most dealers to mark up the price of the M2, - some by 5k and even others by 10k. It's incredible how I was able to be one of the first owners of the M2 in the US, thanks to BMW of Bridgeport.

Beauthy1

Apr 20, 2016

I was a client since 2000.Last experience with Jason G was the worst I have over all these years. I planned to replace my olds 540i with second leasing. Unfortunately, his agenda is collecting his commissions. regardless of my request for particular options he tried very hard to show me exactly opposite- cars that are not ready for presentation - dirty and smelly. He shows no integrity as a person of business and no empathy to his clients as a human been.Surprisingly , after I attempted to contact Mr. Green as his manager, I did not see any support. I considered myself as a very loyal client of this dealer shop but after having such an experience I make decision to "slam the door". Fortunately there are plenty other BMW dealer shops in CT.

Onebardo

Apr 9, 2016

I purchased a CPO 2011 Z4 on 3/5/16. Still having problems with the car on 4/7/16. Everyone at the dealership seemed too busy to pay attention, answered all my questions with what they thought I wanted to hear. They consistently deferred all my questions with - don't worry its certified preowned and don't worry it's still under an extended service and maintenance warranty. As it turns out the first two problems I had with the car within weeks of owning it were not covered under any warranty whatsoever. The day after bringing my car home I found a broken/missing hinge in the trunk associated with the automatic hard top. Salesman K. Walker said it was to expensive a part to replace and asked me to come in so their service department can try to repair it with screws or bolts. In my communication with Pre owned manager Bill Green, regarding bent rime (see below) he was only interested in the "possibility" of correcting the rims if "indeed they were bent" and there was no mention by Mr. Green of any other issue I was having with the car. I then developed a stammering/rough idle on a cold start. To correct this problem I went back to Keeler BMW of Latham NY, which is closer to where I live. I paid them $337.50 for a software up date that had been available for at least a year. Apparently Bridgeport didn't want to install it prior to selling this car. I also had Keeler go over the car and they found 1 very bent and two ify bent rims. This was very upsetting to me because I repeatedly expressed my concerns to Kade Walker and then to his supervisor Chris Pollitt of the possibility of this car having bent rims. This came from my very first test drive when I noticed a considerable vibration while breaking. Next came the tires...no one informed me that the tires on this car were NOT run on flat, as they should have been per BMW standards and guidelines for Pre Owned Certification. This is crucial because the Z4 houses no spare tire. To compound this even further Mike Liberatore, Bridgeport's finance man, on the day I purchased this car, tried to sell me a $1489.00 - 5 year extended warranty on the run on flats that this car didn't even have. Of course I left the dealership thinking I had run on flat. I'll close by saying that BMW of Bridgeport CT could not even get the car detailing correct. I detailed the car myself the following day and found 2 pens, 1 doctors appointment reminder card made out to the pervious owner and 1 store receipt, remember this is a two seater so they only had to detail half a car. My entire purchasing experience at BMW of Bridgeport CT was a disaster and I believe they got everything they wanted at my expense. I would not recommend this dealership to anyone for anything and I have filed a formal complaint with BMW of North America.

Happy customer

Apr 5, 2016

My entire experience at BMW of Bridgeport was amazing. From the moment my sales associate, Alexander Jones, greeted me, I could tell he was competent. Mr. Jones exuded confidence in his product, informing me thoroughly about the car. The remainder of the staff clearly went out of their way to make me feel welcome and important. BMW of Bridgeport has me as a customer for life.

RB

Apr 4, 2016

I have purchased several cars over the years and my experience at BMW of Bridgeport was by far the best. They made the process very easy, clear and friendly. Everyone was very helpful from the beginning until delivery. It was a pleasure.

Lucrecia A

Feb 28, 2016

They had the pre owned car I was looking for excellent condition & low mileage sales person was very knowledgeable , helpful , friendly , very personable. I definitely recommend this dealership

jejugirl54

Feb 25, 2016

I bought a new BMW. After being Lexus customer for a long time I needed to get to know all the bells and whistles of BMW. At the closing of the deal, Anthony walked me through all the functions of the car.I was immensely impressed about his knowledge about the car from A to Z. There was absolutely nothing that he did not know. He was not only knowledgeable about the car but also incredibly passionate about his work.I did not drive BMW due to long overseas trip and I needed to have the tutorial again. I called him and he enthusiastically set me up for an appointment.At the second time I visited, I was even more impressed with Anthony. His enthusiasm for his work and concern for customer was exactly the same as the first time to my surprise. He even went further by offering to wash my car. He told me not to hesitate to come back as many times as I need to know about my car. At my age, I can feel what kind of person they are during the conversation about buying a car. I came to believe that it was his true nature that he loves his work and he cares for people. It was such heartwarming experience to know that there are still people who care genuinely, like Anthony.I wish him good health and all the success in life.

pmm

Feb 19, 2016

I've purchased 6 BMW's in my life and this was the best experience I've had to date. I've purchased from Carlos Nieto at Hassel BMW and had a bad experience, and mixed reviews on Hugo Santo at BMW Tenafly.Earnest Ferrari at Bridgeport had me in and out in less than 90 minutes. He had everything prepared and the transaction went perfectly.I would highly recommend.Patrick

Methuen22

Feb 3, 2016

I was in the market for a Used BMW 3 series and I live in MA. I searched for a specific model with a 6 speed, so the availability of this model is rare now-a-days. I found a perfect car at BMW Bridgeport. I called to check the availability of this specific car I found. I was told that I could test drive the car, but being a 3 hr trip I could only do a weekend. I verified the car would be available twice. My wife and 8 week old made the trip to see that car, and we got an early start to make it to CT at a reasonable time. On the drive we called when the dealership opened to again confirm the car was ready that day. It was verified and we continued on the trip vs turning around. Again, My wife, my 8 week child and myself arrived in the afternoon and we test drove the car. I worked with Kade, who on a different note was a GREAT person and salesman, he had no idea what was about to happen. I loved the car and sat down to talk numbers, having every intention of buying the car. He went to verify with financing and returning to tell us the car was sold during the test drive!! How does this happen with so many verification?? I was to say the least, irritated that I drove 6hrs round trip with my family (a 8 week old baby) and was completely let down, a complete failure of management and staff to communication. The bottom-line I would NOT recommend BMW Bridgeport, I WOULD recommend Kade if you have no other choice of dealerships, but OVERALL GO TO BMW Mt. Kisco. I ended up buying a BMW of the same model weeks later at Mt Kisco and they were much easier to deal with. Ralph was friendly and the dealership was much newer and cleaner. BMW Mt. Kisco is about 15-20 mins away, so do yourself a favor and go the right place first. Good luck.

Laurel C

Jan 7, 2016

A great car buying experience all around! Kade, my sales person, was exceptional and took care of everything. I would buy from Kade and this dealership again.

jejugirl54

Dec 23, 2015

I have been Lexus customer for the last 16 years. I was on the way to Lexus to lease the car. However, I wanted to test drive BMW out of curiosity. I live in Greenwich but went to BMW of Bridgeport because it had most number of reviews and best rating. I loved BMW 3 Series. It was small with all the bells and whistles and surprisingly it drove well.My client service guy was Stephen Shapiro. He is young but he knows all about BMW. He was unpretentious, easy-going, funny and very, very friendly. I had anxiety about letting go of my beloved Lexus but Stephen was so wonderful that my anxiety subsided very quickly. I am not sure I would leased BMW had I not met Stephen. Make sure that you insist on having Stephen Shapiro as your client service guy if you are to buy the car from BMW of Bridgeport. He is simply the best.

Prak

Dec 18, 2015

Jason as well as the all the employees at BMW of Bridgeport made my first car buying experience very smooth and easy. The staff is very friendly and helpful while ready to work with you. I would highly recommend this dealership for an enjoyable buying process.

Debarun

Dec 1, 2015

David Baylis is an exceptional sales-advisor. He was incredibly accommodating of my tight timelines and schedule. To speak to his efficiency and effectiveness, I had purchased and drove the car home on the night before Thanksgiving. He was incredibly supportive of the process and took care of all possible logistics in a matter of hours instead of days. I am truly impressed.

Eric D.

Dec 1, 2015

I recently worked with Lisa to lease a BMW328i X Drive, and it was really a seamless, fun, and enjoyable process. Not only was the purchasing process great, but the "client on-boarding" experience was superb. Glen did a great job introducing me to my new car, and they make you feel great about what you are driving away in. The finance team, general staff, and everyone involved in the process was great!

dgupta599

Dec 1, 2015

David Baylis is an exceptional sales-advisor. He was incredibly accommodating of my tight timelines and schedule. To speak to his efficiency and effectiveness, I had purchased and drove the car home on the night before Thanksgiving. He was incredibly supportive of the process and took care of all possible logistics in a matter of hours instead of days. I am truly impressed.

anywhere but bmw of bridgeport

Nov 29, 2015

Adding to the chorus, I have had 5 leases with BMW over the past 15 years.The most recent one is with BMW of Bridgeport. And yes, Jason Gellatily does not know how to return numerous messages notwithstanding my loyalty to BMW.When I called to ask why he had provided such poor customer, his mgr said "he sells over 40 cars a month so no need to pay attention". In point of fact, BMW cars sell themselves. Jason is just a paper pusher.Suggestion??Go anywhere else but BMW Bridgeport as your business is not valued.

Barb

Nov 20, 2015

Fabulous experience start to finish and I love my new BMW 340 and Ernie is the best salesperson.

Kevin

Nov 19, 2015

My thanks to Volkan and the entire Sales Team for their knowledge and professional attitude they brought to my CPO buying experience at Bridgeport BMW. The dealership has a very large inventory of CPO vehicles in excellent condition and sought after features making choice selection an easy and painless process. My 535ix looks and responds as if new. This BMW dealership and staff are one of the best in CT.

Les K

Nov 19, 2015

I've owned nearly 100 cars in 47 years. I've never had a buying experience like this one. Kade was a superb salesperson. He knew the car (BMW 328i) inside and out, was enthusiastic about the product and endlessly patient as I pestered him for three days with questions and requests. The delivery and paperwork process was seamless, and everyone in the store was welcoming, cheerful and polite. Would go back without hesitation!

L2015

Nov 17, 2015

The client advisor mocked the fact that I had researched the current price of my used vehicle through Kelly Blue Book and Edmunds. Granted the dealer is allowed to reject the pricing as in any business transaction, it's really not what you do, but how you do it that make the difference.The client advisor (Volkan), not just rejected the pricing suggestion, but proceeded to ask his colleagues, with a smirk in his face, if they thought KBB or Edmunds was a reliable source...It just didn't sit well with me, and they ended up also losing me as a client, since I current own a BMW and was going in for my second car.I have dealt with the Service area, and have no complaints about it.

Patrick

Oct 12, 2015

F and I individual that handled our acct was rude, condescending and overall a bit full of "herself". I tried to include her name, but it appears she is longer on your website.

ZappaFan

Oct 6, 2015

I leased a new BMW 535i xDrive from Jason Gellatly at BMW of Bridgeport and the service was outstanding. The car was beautifully prepared. Anthony, the BMW Genius walked me through every feature in the car. I've been driving BMW's for 15 years and Anthony taught this old dog some new tricks! I highly recommend Jason and BMW of Bridgeport.

Sully in Ffld

Sep 17, 2015

Great buying experience at BMW Bridgeport with Sales Rep Jason Gellatly. Picked up a Metallic Grey 2015 320i loaner and saved some money. The car is so nice you would never think it had been driven. Only had 5k on the odometer. Drives great and has many features I never had before. Jason was very patient while I looked at another car, but I did choose the right one. Would absolutely go back for our next car coming up soon. Thanks J!

Kevin

Sep 7, 2015

Went to view a used car at BMW of Bridgeport and ended up discussing a lease with Jason on 6/30. To lock in the end of the month price by leaving what we were advised was a fully refundable deposit. We were asked to call the next day to finalize the lease deal or provide update if we were not moving forward after checking insurance costs. After multiple calls including one to management , we were advised our credit card number was "lost" resulting in the delay with the credit. We were advised in mid- July that after providing our credit card number refund would be generated that day. Six weeks later and no refund or response from dealership after multiple inquiries. Disappointed with the experience we had at BMW of Bridgeport and would not recommend going through this dealership.

unhappy

Aug 29, 2015

Bought a CPO with a clean Car Fax. Had the vehicle for a year and went to trade it in at another BMW dealer. That's when I found out the vehicle had over $10k body damage while still in the dealer's possession, hence the clean Car Fax. It's required by law to disclose the damage, so they clearly committed FRAUD.Everyone that I dealt with knew about the damage, its easily recognized in BMW's computer system. Jason Gellaty knew about it, Bill Greene, the CPO manager, knew about it, yet they failed to mention it to me. They are out to make a quick sale and don't care about their legal and ethical obligation of disclosure.

Joshdent

Aug 24, 2015

I bought a 2013 BMW X1 from this dealership. The sales process was wonderful- no pressure, everything explained in detail, very supportive. The service is equally as good if not better. I am constantly impressed with my experiences at BMW of Bridgeport. I was driving to work when I ran over something (THUD!) and got a flat tire. I made it to work to see it was punctured, off the rim slightly, and in bad shape. I called BMW of Bridgeport and John was super accommodating. I told him how I needed the car and couldn't be without it, and that I have a tricky work schedule and it is hard for me to bring in the car "at any time". He worked with me to around my schedule to have the car taken care of that very same day. Despite the appearance of having lots of other service jobs that day, John and Shayne went the extra mile to make sure I was roadworthy that day with my difficult schedule and without making me feel like they were doing me a huge favor. Also, BMW of Bridgeport is the most pleasant dealership if you have to wait while your car is being serviced. This dealership has set the bar super high in customer service. My wife has only one major complaint about BMW of Bridgeport- that they only sell BMWs! If she was interested in another make, she'd have to settle for another dealership and the experience here has been nothing but outstanding!

maritzar

Aug 3, 2015

I purchased my 2015 BMW X1 last week at BMW of Bridgeport. My salesperson was Scott Pechkis and he is awesome! He is polite, courteous, and knowledgeable about the X1. I felt very comfortable dealing with him and never felt any pressure to buy the vehicle. Scott made sure he found the model I wanted with everything that was important to me in this purchase. He followed up, answered all of my questions and accommodated my requests including taking delivery when it fit my busy schedule. I also dealt with Jessica and Victoria during my purchase and they were great too. I have purchased both new and used cars at different dealerships in CT. I have to say this was the best buying experience I have had to date. I would definitely recommend BMW of Bridgeport to friends, family, and anyone looking to purchase a BMW. In CT.

Stephanie Tatum

Jul 2, 2015

This is my 2nd Review, I am adding this one be cause I wanted to make sure I put Scott Pechkis in the title of this one. Great salesman, Friendly, and made me feel so comfortable. The buying experience was so easy.

Charlie N. / Fairfield

Jul 2, 2015

Having owned 328 BMWs since 1998, both the cars, Dealer and Bernard my service rep have never failed to preform, although the cars need periodic maintenance. Because I only purchase CPO BMWs, it may take up to 6 months to find the car I will ultimately buy. Color, options and model in that order.After five months of searching for another 328ix to replace my 2009 BMW with Jason, I had given up hope the day I dropped the car off for service plus 4 new tires.. On the way out I ran into Jason who said he was looking for me and needed to talk. Initially, I told him I was committed to keeping my car thinking whatever he found would not fully meet my criteria.Wrong.! I took a walkabout on the car and knew I had a dilemma. I did the service and kept the 2009 328is and took delivery of Jason's last minute find. Jason made my day ! Another successful experience.Charlie Nolfo

R. Jenkins

Jun 16, 2015

I purchased my first BMW on June 13, 2015 from BMW of Bridgeport and had a wonderful experience. I worked with Jason Gellatly, client advisor, and he was very helpful in narrowing down a car that had all of the bells and whistles and other features that I desire. He was very professional and did a great job explaining the differences among the various vehicle series (3,4,5,6). Neal was also tremendously helpful and accompanied me on my test drives and also gave me more insight about the engine, drive, etc. I had so much fun and was super excited (still am). I was impressed with the friendliness of the showroom staff and that customers were not hanging around not being helped. Victoria was a gem and did a phenomenal job with my deal!! If you are car shopping, I highly recommend visiting BMW of Bridgeport.

Renee J.

Jun 15, 2015

On Saturday, June 13th, 2015, I purchased my first BMW at BMW of Bridgeport. I walked in with no expectations other than to test drive. I had been car shopping for a few months and was undecided about what car was suitable for my daily needs. The moment I walked in, Jason Gellatly greeted me and he was so pleasant to work with. I discussed my "wish list" and he immediately found two cars for me to test drive that addressed my interests (650i and the M5 sedan). But, when I walked into the showroom, I absolutely fell in love with the Alpine White 535i xdrive (WOW!!) Jason came back with the good news that the car was mine and I am over the moon. The entire staff who I worked with at the dealership was so professional and courteous. Neal took me on my test drives, Victoria gave me a FULL explanation of my financing package, etc. and Jason made sure all of my needs were met. I highly recommend this dealership to anyone shopping around for a BMW. My overall experience was excellent.

R. Jenkins

Jun 15, 2015

Wonderful dealership. Jason Gellatly was my client advisor and was overall excellent. He listened to my needs and only showed me cars that met those needs. His energy was fabulous; he was pleasant throughout the entire experience and did not use any tricky sales tactics to sucker me into a bad deal. I was more than pleased with the outcome of my purchase--an alpine white BMW 535i xdrive--rides so beautifully. I was so pleased with the outcome. I also want to mention that Neal was fantastic--he took me on my test drives and was a big help in finalizing details with my deal; as was Victoria. She is just awesome and demonstrated an excellent command of the whole "finance" thing. Thank you BMW of Bridgeport!! Jason G. rocks!!

Mike R

Jun 14, 2015

I drove the car on Saturday at 3PM, one hour before closing. I told the sales guy I will call him first thing Tuesday when the dealership opens. He said all right there is no other customer right now. I sent an email on Monday that I am seriously interested and received an email on Tuesday early morning that the car was sold. I cannot recommend that dealership at all.

Eric B

May 6, 2015

Steve was outstanding in helping me lease my new car. Attentive, helpful, patient and honest. I could not recommend him more highly.

KayR

May 5, 2015

Customer service was excellent. Volkan Gok was excellent not only was he polite but he was very knowledgeable of the car I was interested in. I immediately knew which car was mine and I got it. I love my car.

NBA Basketball Fan

Apr 17, 2015

The BMW Bridgeport team are really great at what they do. I was very happy with the service that i was provided on April 16, 2015. I just want to say that the experience was exceptional! I actually was going to buy my 435xi at BMW of North Haven but i was not satisfied with the service. They made it seem like they wanted me to beg to get service!! and looked at we in a way that says, you can't afford this car anyway. I was referred by a friend of mine to go to BMW of Bridgeport because he purchased a car there as well as his Nephew and was treated with respect along with great customer service. I went to BMW of Bridgeport in January to order my car and i am not regretting my decision one bit. Volken, Jessica, Mike,Glen and the rest of the BMW staff are absolutely WONDERFUL!! Now I will have to convince my friends to come to BMW of Bridgeport and not go anywhere else. :) Thank you so much for the exceptional customer service. Mark Dunn

WARRENT

Apr 10, 2015

I FOUND A VW 2011 GTI ON LINE AND SPOKE TO DAVE BAYLIS AT BRIDGEPORT BMW. HE IS A GENTLEMAN AND A PLEASURE TO DEAL WITH, I CAME FROM LONG ISLAND NY VIA FERRY AND HE WAS KIND ENOUGH TO PICK ME UP. EVERYTHING WAS GREAT FROM OUR PHONE CONVERSATIONS THE DEMO RIDE THROUGHOUT THE BUYING PROCESS, THE CAR WAS EVERYTHING HE SAID AND MORE. I CAN SEE HOW THE DEALERSHIP CONSTANTLY WINS AWARDS. I HOPE ANYONE WHO LIVES IN THE TRISTATE AREA GO SEE DAVE AND YOU WONT BE DISAPPOINTED, WARRENT

Tglide

Apr 8, 2015

Jason turned a bad situation into a great experience, My daughter had called up earlier in the day and found a 2011 BMW which she wanted and I promised her a car for her graduation present from College. Salesman said he would hold it we said we could be there in 30 minutes. We fought through rush hour traffic bur arrived as promised. When we met the salesman who was supposedly holding the car he said someone just bought it and we actually watched the couple and their son leave. my daughter was upset and I could see she was about to cry so I took her away without saying much to the salesperson who i wont mention by name lied to us. When back in my car I called the dealer and asked to talk to the GM. when he arrived on phone i let him know how angry and disappointed I was regarding the salesman and the business practice by his dealership. I told him I would never purchase another BMW again and especially from Bridgeport BMW. The GM paused a moment then said he would see what his senior salesperson Jason Gellatly. Jason looked at a few options that did not meet my daughters needs then said how about a lease of 2015. Never thought possible got better car lower payments and full coverage bumper to bumper. The fiance manager was also pleasant to work with and extremely helpful. Ending the story with the Delivery specialist Glen Ramsteck giving us a thorough lesson on the car options and offered to stop by our home on way home if we needed any further support . Great experience Loved shopping here true professionals

Tglide

Apr 8, 2015

Wonderful experience Jason was a true professional made the car buying experience a pleasure. Would come back again and would recommend to my friends. Graet honest hardworking dealership a blessing. My daughter received this car for her graduation present and she starred out the window all night looking at the car of her dreams that Jason made happen

Dave and Kim

Mar 31, 2015

We had a great experience at Bpt BMW. The staff went out of their way to make sure we got the right car for us. Our sales assoc, Val Mehmeti was a pleasure to deal with and although new to the dealership, he was very knowledgeable and referred us to other co-workers for answers to questions when needed. This is our second BMW and we have also been impressed with the service dept in the past. I would recommend this dealership to anyone looking for a professional car buying experience. Thank you Val!Dave and Kim

ShawnT

Mar 28, 2015

Great experience. Probably the fastest and easiest sale they had all day!

Jay

Mar 27, 2015

Thanks to Kade and Glen this was a great buying experience. They both did a first rate job of identifying our needs and preferences, and we are delighted with the car.

temples

Mar 27, 2015

Fantastic experience. Highly recommend. Great selection and very professional and streamlined process. Jason Gellatly was very easy to work with and Neil answered all my questions, too.

Earrol Jaglal

Mar 25, 2015

I have to write this review based on my experience at this dealership-I must say the sales people I dealt with were fine , not pushy or pressure .But when we decided on a car , I infromed them that I already had fincacing in place with another dealership , I knew my credit score and terms !! So i didnt want to run my credit unless we were sure of a car and payments, that got worked out so I agreed to finace.The finance girl Catherine was , so rude and condenseding , again I just got approved and had a deal in place , so I know my credit score and terms! First off I had to harass her to get an answer and she never got back to me unitl i called several times. Then she explains that she can not get me the terms i was promised , fine what can you offer I said . She said "well Thats what IM trying to tell you if you will listen """ What ??? I couldnt believe this this is BMW ??I then said well I cant do that , she then asked me to go to the other dealer and ask for all the financing paper work and bring it to her ??? Why when you buy a car anywhere they tell your approved and you agree to terms and sign doc's. I said I cant ask for that , she then said then I cant help you ""HONEY"" like I was some kid not understanding . I asked her is this based off my credit score she said ""WELL YEAH""???Im a 40 year Manager with a credit score of 750 - Its sad because if she was nicer and not disrepectful I may of worked with them , but after that I felt they were dishonest and unproffesional ! I went to the other dealership and purchased the car for terems and rate I was promised - So I feel the finance person Catherine is , unproffessional and possibly not telling the truth about the finance. I forgot to mention she also ran my credit again , after I said Im not interested stop the deal !!!!Sorry to the nice sales people , but she killed any future possibilty of sales with me.

JodyK

Mar 22, 2015

Dear Jason, I cannot fully express my JOY! Everyone should have the car buying experience I have had with BMW of Bridgeport! From my first initial contact with Jessica, to my sit down meeting and purchase with you, to my car and instrument introduction with Glen to the final paperwork signing and warranty information with Michael. What a nice, approachable, and informative team. I have already detailed out my experience with a few interested people in my young days of ownership. I am of course, still getting used to the car, and know there is a good team available to me shall I have any questions. Many thanks for your thoughtfulness and professionalism. Best, Jody K

Steve_CT

Mar 14, 2015

I can't say enough about the great service I received at this dealership. My salesman, Ernie Ferrari (that's right his name is Ferrari and he sells BMW's) was a pleasure to deal with, he knows the product and was very courteous and professional. I have owned BMW's in the past and basically knew what car I wanted ( the 2015 435i X-Drive) and Ernie walked me through all the details, gave me a fair price, and kept me updated on the production and delivery schedule. Upon delivery he had Glen Ramsteck sit with me for the better part of an hour explaining every detail of the workings of my new car; Glen was a consumate professional and I left the dealership very happy. I highly recommend BMW of Bridgeport !

Steve_CT

Mar 14, 2015

I can't say enough about the great experience I had at this dealership. My salesman, Ernie Ferrari was a pleasure to deal with; I basically knew what car I was looking for and he made the process easy and knew the product very well. Ernie kept me posted weekly on my car's production status up through delivery; I received a fair price and great service. Upon delivery of my new car, Glen Ramsteck spent upwards of an hour with me in the car explaining every feature of my new 435i X-Drive...I have owned BMW's in the past and dealt with other dealers and I can say hands down that this dealership is great!

Deb B.

Mar 12, 2015

Jason G. is the best sales person I have ever dealt with! Made the whole process easy and stress free. He knew exactly what I wanted!

Holly

Feb 21, 2015

This is a great dealership and our adviser, Steve Marchetti, could not have been more helpful and considerate. He got us exactly the car we wanted and made sure the process was effortless and pleasant. Steve and the staff spent a lot of time after the purchase explaining all of the car's many features. We recommend this dealership and Steve very highly and without reservation! Oh, and the car is great!

lyland

Feb 17, 2015

Recently but the car I really wanted and since the process started I was very pleased. They have great people at this dealer, Jason Merced, our sales advisor did a great job and found us what we were looking for.

DebraDB

Feb 13, 2015

We had a very positive experience with the BMW staff, especially Jason and Anthony. Although we had come to see one car, Jason showed us that and another, which turned out to be the car we bought. He was friendly, knowledgeable, and not pushy! He let us go home and think about things before we bought and held the car for us, following up with a phone call. When we returned to buy the car, Anthony gave us a user-friendly tutorial on how to operate the car, radio, and navigation system that even a techno-phobic like me understood!

jskibum

Feb 5, 2015

I keep coming back to this dealer because I'm treated like one of the family. I get the best deals, the customer service is awesome and my salesman (David Baylis) is the best. He's very knowledgeable and will spend as mush time as needed talking about the various models. Just picked up a 2015 X5 and got an awesome deal. Will always come back to Bridgeport and Dave.

KiKi

Jan 30, 2015

Ok this little 320 blows my old Sabrina away! Went looking for a replacement and took a chance on BMW, not my first choice, but wanted something comparable to what I had. Not only in size and car but in service. Found it in the sales department at Bridgeport BMW and Jason. No hassle no hounding and no haggling. After the test drive in the snow storm my husband said do it.... So we did. after the blizzard and not skipping a beat, KiKi's Xdrive is extraordinary. We love the car and the sales team at Bridgeport. They are all fabulous and do their part. Thank you for a great experience.

bonniea

Jan 25, 2015

I came into BMW of Bridgeport hoping to find the 3 series that would meet my expectations. Thanks to Kade Walker I found it easily. He offered up several options and never left me feeling like I was just another number. Once your heart belongs to BMW its virtually impossible to give it to anyone else ~ this is something Kade understands 100%. I appreciate the time he took and the follow up provided.

Jason

Jan 18, 2015

Had a very good experience here. The price of the vehicle was very competitive to start so I did not feel any need to haggle over the price which takes a lot of drama out of the process. The sales guy was helpful and knowledgeable (Kade Walker) and closing the deal with Catherine was a pleasure. I have absolutely no complaints and would recommend BME of Bridgeport!

yy

Jan 4, 2015

I initially wanted to go to NY to get my BMW as there are many dealerships who offer attractive price. However one of my friends asked me to check out BMW Bridgeport and talk to Kade. And I eventually got my X1 with M sport from him with very competitive price! Kade is a great guy and is very knowledgeable. The service is excellent. Go check it out yourself!

jayg

Jan 3, 2015

Kade Walker is the guy you want to work with on your next BMW. He went out of his way to help us get our deal done without all of the hassles that you typically encounter when shopping for a new car. He listens, helps you align needs around the car you are looking for, and then helps you get it done! He will go the extra mile too. I am very happy with the process, approach and outcome of our experience with Kade and all the folks at BMW of Bridgeport!

Zeldariley

Dec 29, 2014

Super service, awesome dealership, great personnel!

Zeldariley

Dec 26, 2014

Mr. Walker is a gentleman through and through. He was recommended to me by another buyer and now I understand why.His knowledge and demeanor were exemplary from start to finish. He listened to everything my husband and I wanted to say and then answered our questions expertly and with efficiency. Kade never rushed us and was willing to spend as much time as we needed with him. He responded quickly when I contacted him. He was friendly but professional at all times. He followed up with calls and was always willing to help in ay way at any time. He knows his product for sure and he worked with me on everything from finance to what color car I "had to have". I understand why he was recommended to me and I would jump at the chance to do the same for someone else.Cade and colleagues were fabulous.I could not ask for more except for him to marry my daughter.

kostas

Dec 18, 2014

This is my second BMW and I have been very impressed with the customer experience .Jessica, Kade, Michael, and Glen made the whole buying experience very easy and enjoyable, it couldn't be better. Kade, my client advisor, was outstanding, he always followed up with a call or text, even on his day off!. I would recommend BMW of Bridgeport to anyone looking to get into a BMW whether pre-owned or new.

MichaelCapsalis

Dec 18, 2014

BMW of Bridgeport and Kade Walker made this "country boy" BMW owner a true believer. I figured a dealer that close to New York City iwould mean a cesspool of everything wrong with dealerships, especially high end ones. I could not have been more mistaken. Even after a 4 hour drive in some snow, I was greeted, offered coffee, water and just about anything else I wanted. This place was the most efficient and most organized place I have ever been in. I was really taken back by the speed and efficiency of the whole operation. Kade Walker and Bill Greene made me feel welcome and more. I was very happy I made the 10 hour round trip drive from Northern New England. The CPO car I bought was fair and the dealer made a small issue right, before I left with the car. I will for sure consider another purchase at BMW of Bridgeport, and might make a nice mini trip out of it to visit the sights in NYC, I did not realize I was that close to the city. Nice feeling driving back in my new BMW, Thanks all for one of the best buying experiences in my lifetime, which is a long time! You have made me a happy customer.

Jason Meyer

Dec 17, 2014

Was a wonderful buying experience. Jason Gellatly and Mike Liberatore were terrific. They are truely a asset to your dealership. They were able to get me into the vehicle I wanted and the delivery process was excellent. I will be back for my next purchase in the future.

Melissa

Dec 17, 2014

BMW of Bridgeport & Jason Gellatly came highly recommended by a good friend who recently purchased a 4-series from Jason & Isaiah. I was considering trading in my previous BMW and just wanted to take a test drive and have a look around. My prior BMW was purchased from another dealership but was always serviced at BMW of Bridgeport. When I met Jason, he introduced us to Isaiah who took us on our test drives - he was extremely knowledgeable about the ins and outs of each series which helped me feel confident I was choosing the best model based on what I was looking for. Once I chose the series/model - Jason took it from there. Jason was honest, fair and found me the *exact* car I wanted (interior/exterior/options etc). For all these reasons, I felt very comfortable in making my decision that same day to buy my new 2015 528xi. My car was ready the very next morning and I appreciated the one-on-one review of all the features. Jason and Isaiah were so accommodating and made the entire process so easy. Couldn't have been happier with my decision and absolutely love my new car! If you are considering a BMW - Jason & Isaiah will help you find your perfect match.

N8

Dec 17, 2014

Our visit to BMW of Bridgeport was absolutely the best car buying experience ever! They have a complete understanding of their product line and offerings, are very attentive to customer needs, and the exceptional customer service continues even after the sale with the encore offering. We will certainly come back when it is time for our next vehicle!

daesha00

Dec 17, 2014

Jason, Anthony and Isaiah were AWESOME! They worked hard to find the perfect BMW for me and took the time to make sure I was happy with my purchase. I would definitely recommend Bridgeport BMW to anyone looking for a new car.

MR528XI

Dec 17, 2014

BMW of Bridgeport & Jason Gellatly came highly recommended by a good friend who recently purchased a 4-series from Jason & Isaiah. I was considering trading in my previous BMW and just wanted to take a test drive and have a look around. My prior BMW was purchased from another dealership but was always serviced at BMW of Bridgeport. When I met Jason, he introduced us to Isaiah who took us on our test drives - he was extremely knowledgeable about the ins and outs of each series which helped me feel confident I was choosing the best model based on what I was looking for. Once I chose the series/model - Jason took it from there. Jason was honest, fair and found me the *exact* car I wanted (interior/exterior/options etc). For all these reasons, I felt very comfortable in making my decision that same day to buy my new 2015 528xi. My car was ready the very next morning and I appreciated the one-on-one review of all the features. Jason and Isaiah were so accommodating and made the entire process so easy. Couldn't have been happier with my decision and absolutely love my new car! If you are considering a BMW - Jason & Isaiah will help you find your perfect match.

N8

Dec 17, 2014

Our visit to BMW of Bridgeport was absolutely the best car buying experience ever! They have a complete understanding of their product line and offerings, are very attentive to customer needs, and the exceptional customer service continues even after the sale with the encore offering. We will certainly come back when it is time for our next vehicle!

Kostas

Dec 12, 2014

This is my second BMW and I have been very impressed with the customer experience .Jessica, Kade, Michael, and Glen made the whole buying experience very easy and enjoyable, it couldn't be better. I would recommend BMW of Bridgeport to anyone looking to get into a BMW whether pre-owned or new.

aebruno417

Dec 7, 2014

Every since I came to Bridgeport BMW and met Jason G I have never been more pleased with a car dealership. Getting my first car was everything I expected; but within the next year I was already getting into a brand new 2015 320i lease with the help of Jason working closely with my biggest challenge.. My dad. Without him I would not have the beautiful car I have today !!!

"JR"

Dec 5, 2014

The sales person, Kade Walker, made my first purchase of a BMW the ultimate experience. You can feel comfortable asking him questions and he always get back to you with a call or a text. My delivery specialist, Glen Ramsteck, seal the deal with his knowledge of the functionality of my 535i XDrive. The relationship of these guys does not stop when you purchase the vehicle, it continues.

ashley bruno "highly satisfied customer"

Dec 5, 2014

I have never been more satisfied with my experience at a car dealership than I have with jason G from BMW of Bridgeport. Knowing how tough my father is to work with, with numbers and getting the prices he wants for a car; jason has been nothing other than my saint!!! Knowing how important getting this new car was to me Jason has gone above and beyond to make sure that this deal went through. This dealership is amazing and I highly suggest to anyone looking for a new car to head there.

johnhudson7

Dec 5, 2014

The sales person, Kade Walker, made my first purchase of a BMW the ultimate experience. You can feel comfortable asking him questions and he always get back to you with a call or a text. My delivery specialist, Glen Ramsteck, seal the deal with his knowledge of the functionality of my 535i XDrive. The relationship of these guys does not stop when you purchase the vehicle, it continues.

Carlotta Evans

Dec 1, 2014

I would recommend BMW of Bridgeport to anyone looking to get into a BMW whether pre-owned or new. I just recently purchased a new BMW from BMW of Bridgeport and I can honestly say that it was pretty much was the best car buying experience that I had ever endured. Jason and Isaiah were SUPERB!! I could not have asked for a better car buying experience.. From the moment I walked in I experienced such great professionalism which you don't encounter often these days in most dealerships. I am happy with my 2015 BMW purchase... I would most definitely purchase another vehicle from BMW of Bridgeport..

Carlotta2

Dec 1, 2014

Jason G. And Isaiah were the best! Everyone was very professional and most important knowledgeable on BMW. I am very happy with my purchase. Overall the best car buying experience that I have endured. To anyone looking to buy a preowned or new BMW I would totally recommend visiting Jason G at BMW OF BRIDGEPORT you will not be disappointed.

Carlotta2

Dec 1, 2014

Jason G. And Isaiah were excellent!! Everyone that I encountered had a professional demeanor which in my opinion is quite rare in most dealerships that I have encountered. Overall the best car buying experience for me!!! I am happy with my new purchase. I would most definitely return to BMW of Bridgeport to purchase another vehicle by Jason Gellatly (of course)! No complaints here, a very satisfied customer. If anyone is looking to get into a BMW whether pre owned or new go see Jason G. At BMW of Bridgeport. You will not be disappointed..

TIFFANY

Nov 20, 2014

This is my second purchase of a BMW from Jason G. He's absolutely the best and very helpful. I had to return back after having a great experience my first time. I even recommended my aunt to him. I was able to test drive and ask questions on the best car option that complimented my lifestyle. I will be sure to return back to do business again with Jason and the entire Brideport,CT BMW family. Thank you again for such an amazing experience.

GabanaCT

Nov 20, 2014

This is my second purchase of a BMW from Jason G. He's absolutely the best and very helpful. I had to return back after having a great experience my first time. I even recommended my aunt to him. I was able to test drive and ask questions on the best car option that complimented my lifestyle. I will be sure to return back to do business again with Jason and the entire Brideport,CT BMW family. Thank you again for such an amazing experience.

nborino

Nov 19, 2014

This was my first time leasing a car and Jason and his team made it so easy! I was able to find my ideal car with no stress. I highly recommend this dealership!

borinon

Nov 19, 2014

This was my first time leasing a car and Jason and his team made it so easy! I was able to find my ideal car with no stress. I highly recommend this dealership!

Kendall S.

Nov 17, 2014

This was my first time dealing with a luxury brand dealership and I couldnt have had a better experience. From the moment I walked in, I was greeted by Jason Gellaty where he inquired what my needs were and told me to feel free to look around. I found a very nice pre-owned vehicle that piqued my interest and Isaiah took me for a test drive. When I returned, Jason sat me down and was very straightforward, gave me some options for financing and made the process very easy and hassle free. The staff at BMW of Bridgeport are very knowledgeable, hands on, customer oriented and personable. Every staff member went out of their way to make sure that any needs or concerns I had were met. I had been tinkering with the thought of making a purchase for at least two years now and Jason and Isaiah made that choice very easy. I would have no issues purchasing a vehicle if the process was always as simple as they made it. I look forward to doing business with them and BMW of Bridgeport in the future.

Kendall S.

Nov 17, 2014

This was my first time dealing with a luxury brand dealership and I couldnt have had a better experience. From the moment I walked in, I was greeted by Jason Gellaty where he inquired what my needs were and told me to feel free to look around. I found a very nice pre-owned vehicle that piqued my interest and Isaiah took me for a test drive. When I returned, Jason sat me down and was very straightforward, gave me some options for financing and made the process very easy and hassle free. The staff at BMW of Bridgeport are very knowledgeable, hands on, customer oriented and personable. Every staff member went out of their way to make sure that any needs or concerns I had were met. I had been tinkering with the thought of making a purchase for at least two years now and Jason and Isaiah made that choice very easy. I would have no issues purchasing a vehicle if the process was always as simple as they made it. I look forward to doing business with them and BMW of Bridgeport in the future.

Andrew

Nov 14, 2014

I just got my first BMW from Jason Gellatly at Bridgeport BMW and it was great. They had lots of inventory and Jason was available and made it easy to get done from out of state. I got a used X5 with low miles and Jason had all the answers on it and fair pricing. But it only got better from there as I met Isiah and delivery specialist Glen Ramstack. Isiah took me on a test drive and was very knowledgeable about the car. He really has a passion for the cars and is easy to talk to. Gave me some good tips on the ride and then passed me to Glen. As a new BMW owner I was really really impressed with Bridgeport's "delivery" guy Glen. I recently bought a used Mercedes GL for my wife and didn't get anything close to this level of detail on the car. Glen walked through every single thing on the car and explained how things work, what to watch for, how to get the most out of it. Even helped set the car up. I had planned to brush this off and take 20 minutes but he was so good I went through everything. It was especially useful on the iDrive system. Jason and the team made it totally worth driving 170 miles to buy a car. I love it and felt good buying there.

farnamcoach

Nov 14, 2014

This my my second lease from BMW of Bridgeport. I live in New Haven much closer to another dealer but after buying my first car from them then switching toBridgeport I saw a significant difference. I worked with Ernie I had a stress free experience and I feel like I got a fair deal.

Thota

Nov 14, 2014

I been to lot of car dealers these guys are the BEST .........the whole team is very organized they made it very easy for us being a first time customer hats off .....thank you Mike and Jason have a good holiday Padma & Shawn

dgravity

Nov 13, 2014

I had a great experience with this dealership and with Kade as my client advisor. The transaction was smooth and everything was as expected upon delivery. No pressure and and I am happy with the car. No regrets whatsoever.

Frankie Bongiorno

Nov 11, 2014

The whole team at Bridgeport BMW made my transaction fun and easy. Jason and his team were honest, knowledgeable, and very easy to deal with. I would highly recommend this dealership for your next purchase.

Joe

Nov 11, 2014

To summarize a long story my wife and i had just purchased new cars from a different dealership less than a year ago. The dealership was awful to work with, took advantage of us, and would not give us certain things we had paid for. I went to BMW of Bridgeport based on recommendations of my co workers and i could not be happier. From the second we walked in to the facility we felt taken care of. Kade talked with me previously to coming in and we had a plan in place. I had certain requirements that my wife and i needed met and Kade went out of his way to fulfill them and continued to work with us as if we were his only customer. He provided us contact service and contact via email, phone, and text message- we felt we were buying from a friend rather than a stranger. We went in for one car for me and ended up buying two while we were there because we were so comfortable and happy with the service and prices. Kade himself is by long and far the most personable and helpful car salesman i have ever worked with. Glen was also fantastic and helped my wife and I go through all of the technology in the car and provide great recommendations. Its been over a week and the dealership is STILL in contact with us, asking how we like the cars and scheduling a post month later check up to make sure we are happy- i have never seen another car dealer do this. These were our first BMW purchases and I'm confident in saying we are so happy with the cars, and more specifically with Kade himself, that we will be lifelong customers. I'm already planning my next purchase there.

Paul DeJohn Jr

Nov 11, 2014

Jason, Isiah, Jessica, and Catherine all made buying my new BMW a great experience. They were very knowledgeable and helped my fiance and I make the right decision. The professionalism of Jason as well as his firendly outgoing personality made the experience fun. Isiah did a great job of helping us with my trade in as well as the setting up of the vehicle. If you are looking for a new BMW, then BMW of Bridgeport with Jason and Isiah is the only way to go.

Daniel Dwyer

Nov 11, 2014

I came in 3 times looking at Certified BMW cars with my wife. We met a client advisor named David Baylis. He is an absolute gentleman, much different than the "car salesmen" that I had worked with on my other previous car purchases at other dealerships. David is knowledgeable, not pushy and very helpful through the whole process. I feel I received a beautiful car and was treated like a valued customer. I highly recommend Bridgeport BMW and David Baylis.Thanks much, Dan and Michele 11/11/2014

joseph.sacco.10

Nov 11, 2014

To summarize a long story my wife and i had just purchased new cars from a different dealership less than a year ago. The dealership was awful to work with, took advantage of us, and would not give us certain things we had paid for. I went to BMW of Bridgeport based on recommendations of my co workers and i could not be happier. From the second we walked in to the facility we felt taken care of. Kade talked with me previously to coming in and we had a plan in place. I had certain requirements that my wife and i needed met and Kade went out of his way to fulfill them and continued to work with us as if we were his only customer. He provided us contact service and contact via email, phone, and text message- we felt we were buying from a friend rather than a stranger. We went in for one car for me and ended up buying two while we were there because we were so comfortable and happy with the service and prices. Kade himself is by long and far the most personable and helpful car salesman i have ever worked with. Glen was also fantastic and helped my wife and I go through all of the technology in the car and provide great recommendations. Its been over a week and the dealership is STILL in contact with us, asking how we like the cars and scheduling a post month later check up to make sure we are happy- i have never seen another car dealer do this. These were our first BMW purchases and I'm confident in saying we are so happy with the cars, and more specifically with Kade himself, that we will be lifelong customers. I'm already planning my next purchase there.

pdejohnjr

Nov 11, 2014

Jason, Isiah, Jessica, and Catherine all made buying my new BMW a great experience. They were very knowledgeable and helped my fiance and I make the right decision. The professionalism of Jason as well as his firendly outgoing personality made the experience fun. Isiah did a great job of helping us with my trade in as well as the setting up of the vehicle. If you are looking for a new BMW, then BMW of Bridgeport with Jason and Isiah is the only way to go.

Sofia Pires

Nov 9, 2014

Hello,BMW of Bridgeport provides excellent service! They stand behind their products and care about their customers. Jason Gellatly ensures that his customers are well taken care of throughout the process. Chris Pollitt was a pure pleasure to work with and made certain the service experience was superb.Kind regards,Sofia

TomB1313

Nov 7, 2014

My wife and I after being turned down by the north Haven dealership and strung along for over 10 days decided to stop by BMW of Bridgeport . There we met Kade a young bright salesman who treated us with respect and honesty. we bought the perfect convertible and will be back for another car in the future . Everyone was great and we are both blown away by how nice we were treated . 1st class dealer

JenRN85

Nov 4, 2014

I recently purchased a 2014 BMW X3. The staff at BMW of Bridgeport was very friendly and made the experience quick and fun!

Shakhawat Hossain SH

Nov 4, 2014

I was at Bridgeport BMW to buy my first car and found the staff very friendly and helpful. The most import thing is the price negotiation which was great experience for me. I didn't have to negotiate as they have offered me the best price on the market. All the paper work was handled by them. I went and drove back my new car home in less than an hour. I recommend BMW of Bridgeport to everyone. No matter who you are dealing with as all of them are champions.

JenRN85

Nov 3, 2014

Jason was great to work with! He made the entire process fast and easy! And I love my new car! I will definitely recommend Bridgeport BMW.

Daniel Tucker

Nov 3, 2014

It was my first time purchase of a BMW, Jason and Isaiah were knowledgeable and very professional. I am confident that I made a great choice going to BMW of Bridgeport.

jpaoletti

Nov 3, 2014

Jason was great to work with! He made the entire process fast and easy! And I love my new car! I will definitely recommend Bridgeport BMW.

matt.schloemann

Nov 2, 2014

Volkan was great to work with and made the overall experience fast and easy. He took care of all my concerns and needs and would definitely recommend him

budrose

Oct 31, 2014

Kade was outstanding. Very professional and knowledgeable. Excellent presentation from initial meeting to drive away. Test drive was awesome. Bridgeport BMW has a top shelf representative!

Happy Camper

Oct 30, 2014

I purchased a new 5 series from BMW of Bridgeport in 2005...the best vehicle I have ever owned. I just retired and figured 10 years covers a lot of vehicle enhancements. After my experience with the people and service at BMW of Bridgeport, I wanted to look at a certified pre-owned BMW. My long time service associate recommended I talk with Jason Gellatly for sales assistance. A great recommendation! I did some shopping, but came back home to BMW of Bridgeport and purchased a 535Xi and got the enhancements that I was looking for. I also received the same quality service that I received 10 years ago...from research and product information from Jason, to option walk through at delivery with Glen Ramsteck. These people understand the meaning of "value"...from point of sale, support and service. I do not think I could find a stronger organization for sales and service. They get it right! Happy Camper

Jason Gellatly

Oct 30, 2014

I have bought and leased several cars with BMW of Bridgeport. The whole team there is professional and courteous. Jason Gellatly was my client advisor and he really knows his inventory and is able to match your needs with his knowledge. He is not at all pushy. The service department is also excellent. it really works out to be an excellent consumer experience...I can't speak highly enough of the staff.

AK57

Oct 30, 2014

The entire dealership did a great job, I've been buying and leasing my BMW's from them for years. I won't go anywhere else. All the staff are very attentive. My Client advisor for the past few yrs has been Jason Gellatly. He is always attentive and knows the inventory. He is able to match your needs and isn't at all pushy. I reccomend him and all the staff. Service staff, in particualr Bernard are friendly, personable and very professional.

JonS231

Oct 29, 2014

-Finance woman is extremely rude. Of course just like any sleazy dealership they will change all of the numbers (car price, loan term, and percentage) when you go to sign it. Luckily I "had proof" of the agreed upon car price when she called me out on disagreeing with her price. Great way to treat the customer.-I was promised car details and car washes upon completing reviews for this dealership across various sites. I filled everything out the day I left and informed both Jason and Isaiah that I did so. I was given no vouchers or notifications, yet I received 3 phone calls and 2 emails asking if I did the reviews for them (with promises of either a car detail or car wash) despite indicating I did that already I was still never given a voucher for anything. I still am being contacted to leave reviews so here is a follow up.-I was promised a spare key "in a few days" after purchasing my car. 13 weeks later no spare key. I left a voice mail and email for Jason about a month after purchasing the car with no response. I was told today, after calling two more times, that my key was put in the mail. Apparently Jason was busy with his customer from 9:30am when I called on a Monday until now because he still hasn't returned my call and has had Isiah contact me instead. -Worst point. 11 weeks after purchasing what I was promised to be a clean car with no problems that will last forever because they have a brutal inspection process, I now have a $1000 repair bill for shocks. Shocks that were rusted out and leaking oil. Something that any minimal inspection would revel needed replacement. I fell for their trick and trusted that I was being given a solid car due to a loose connection I have with an employee there. I called and asked about it and was told "sorry your car isn't certified so we can't do anything about it"....and then I was asked if I left a review for them on this site.In short: Don't go to this BMW dealership. Go to the Hartford one instead. I sure will not be back.

Long Term Customer

Oct 28, 2014

I purchased my first BMW in January of 2005 from BMW of Bridgeport. Ten years of excellent service in the best vehicle (530i) I have ever owned. When I retired last year I decided 10 years was long enough...and selected a certified pre-owned 535Xi with many advancements including all wheel drive. My long time BMW service rep had recommended that I talk with Jason Gellatly for guidance. Great task) and Glen provided an open invitation for ongoing information and support as needed. After 45 years in the business world, I can recognize a quality organization. Management sets the direction and the policies...and the execution is accomplished by their people. These people certainly get it right!recommendation, and great sales service from a very knowledgeable and supportive sales person. He introduced me to Glen Ramsteck, the Delivery Specialist who walked me through the basic options (no minor A Happy Camper

Trumbull Resident

Oct 28, 2014

I recently visited BMW Bridgeport to buy a new car and I got my deal done in no time. Jason and team did a great job in helping me identify the car that I want to buy, taking me for a test drive, explaining me the different features and also working with the management team to get the price that fit my budget. Great team!!!!

bestcomm

Oct 28, 2014

I purchased my first BMW in January of 2005 from BMW of Bridgeport. Ten years of excellent service in the best vehicle (530i) I have ever owned. When I retired last year I decided 10 years was long enough...and selected a certified pre-owned 535Xi with many advancements including all wheel drive. My long time BMW service rep had recommended that I talk with Jason Gellatly for guidance. Great recommendation, and great sales service from a very knowledgeable and supportive sales person. He introduced me to Glen Ramsteck, the Delivery Specialist who walked me through the basic options (no minor task) and Glen provided an open invitation for ongoing information and support as needed. After 45 years in the business world, I can recognize a quality organization. Management sets the direction and the policies...and the execution is accomplished by their people. These people certainly get it right!A Happy Camper

Ajit Slam

Oct 27, 2014

I recommend Jason and Bridgeport BMW to everyone. I had a great experience starting from chosing the right car and configuration, during my test drive as well as understanding how to use each features.

brandon

Oct 25, 2014

I had a wonderful experience with the bmw dealer. Very comfortable environment, good service and nice people. I appreciate the time and effort they spent and would recommend them anytime.

Chris

Oct 23, 2014

The experience I had with Bridgeport Bmw was nothing less than the best. Excellent and helpful staff, very knowledgable, along with many different options to accommodate your lifestyle. I walked in thinking this would be just another dealership trying to cut corners and make a sale, but Kade and all of the other staff tended to to my needs and helped me choose a car I know ill be more than happy with, without any pressure. I recently leased a 2015 BMW 228i x drive and I couldnt have made a better choice. And with warranties and maintenance programs, you can't go wrong with that. A+

Fred R.

Oct 23, 2014

I went into the dealership not yet set on buying a BMW. Jason was very accommodating and with Isaiah, helped me identify the right car. Jason then worked with me to craft the right deal for me. Very satisfying experience! Fred R. Westport, CT

Ferubin

Oct 23, 2014

I went into the dealership not yet set on buying a BMW. Jason was very accommodating and with Isaiah, helped me identify the right car. Jason then worked with me to craft the right deal for me. Very satisfying experience!Fred R.Westport, CT

AK

Oct 21, 2014

Jason Gellatly is my Client Advisor at BMW of Bridgeport. I've worked with him for a number of years for buying and leasing cars. He is excellent in terms of knownledge and in delivering the right deal. He is not pushy. He works with his assistant Isaiah who is able to resolve any issues that might crop up after the purchase such as fixing up the Satelite radio and answering any other questions. The overall service of the center is excellent and I have referred quite a few of my friends, family and colleagues over the years.

Alan H

Oct 20, 2014

After 4 years in the certified pre-owned 525xi I bought from BMW of Bridgeport in 2010, I went back to trade this car in and I am pleased to relay that the level of service is at or above the extremely high standards I had previously experienced. My very knowledgeable salesman, Jason Gellatly, listened to my wants and needs, took excellent care of me and got me into a spotless, certified pre-owned 2011 328i at a great price I was thrilled with. The deal was smooth and hassle free and I am one very happy customer.

Alan Hamilton

Oct 20, 2014

After 4 years in the certified pre-owned 525xi I bought from BMW of Bridgeport in 2010, I went back to trade this car in and I am pleased to relay that the level of service is at or above the extremely high standards I had previously experienced. My very knowledgeable salesman, Jason Gellatly, listened to my wants and needs, took excellent care of me and got me into a spotless, certified pre-owned 2011 328i which I am thrilled with. The deal was smooth and hassle free and I am one very happy customer.

Alan Hamilton

Oct 20, 2014

After 4 years in the certified pre-owned 525xi I bought from BMW of Bridgeport in 2010, I went back to trade this car in and I am pleased to relay that the level of service is at or above the extremely high standards I had previously experienced. My very knowledgeable salesman, Jason Gellatly, listened to my wants and needs, took excellent care of me and got me into a spotless, certified pre-owned 2011 328i at a great price I was thrilled with. The deal was smooth and hassle free and I am one very happy customer.

BmwGuy27

Oct 19, 2014

I had a wonderful experience with the bmw dealer. Very comfortable environment, good service and nice people. They try to help you find the best car for you

trekfrk

Oct 17, 2014

Isaiah Agosto was my co-pilot for test driving several models of BMW X5's. He was extremely knowledgeable, and allowed me to take all the time I wanted to evaluate the car and feel comfortable. A very pleasurable and unpressured experience!

trekfrk

Oct 17, 2014

Isaiah Agosto was my co-pilot for test driving several models of BMW X5's. He was extremely knowledgeable, and allowed me to take all the time I wanted to evaluate the car and feel comfortable. A very pleasurable and unpressured experience!

Doug

Oct 14, 2014

Jason and his team definitely know how to take it to the next level. From the time I entered the dealership the staff was very helpful in me making the right decision from financing to options. Glenn covered all the features and was very helpful in the new car delivery. Any one who is looking to get a new or pre-owned car Bridgeport BMW is the right choice.

Koye Holness

Oct 13, 2014

Just go there and buy a BMW it is just that simple...Special thanks to Jason G and Isaiah

Leigh Cintron

Oct 13, 2014

this is the ultimate dealership with the ultimate sales team. I didn't even have to test drive any cars before making my decision and Jason delivered a great experience from start to finish. I would highly recommend Jason Gellatly and this dealership for anyone in the market for a BMW.

Koye Holness

Oct 13, 2014

I just wanted to thank Jason for a smooth purchase experience, and the opportunity to drive a BMW for the first time in my life...If i could give 10 stars I would.

Leigh34

Oct 13, 2014

this is the ultimate dealership with the ultimate sales team. I didn't even have to test drive any cars before making my decision and Jason delivered a great experience from start to finish. I would highly recommend Jason Gellatly and this dealership for anyone in the market for a BMW.

Lyndsey

Oct 11, 2014

Absolutely wonderful customer service and a great overall experience. Would highly recommend this dealership to anyone! Everyone is extremely professional and friendly, going above and beyond for the customer!

Larone12

Oct 11, 2014

Absolutely wonderful customer service and a great overall experience. Would highly recommend this dealership to anyone! Everyone is extremely professional and friendly, going above and beyond for the customer!

Dave C

Oct 8, 2014

Given my positive experience having had my car serviced with Tona Zarelli at BMW of Bridgeport for the past 7 years, it seemed only natural to have them help me find my new car. I was introduced to Jason Gallatley who did a great job finding the exact car to meet my needs at the price I was looking to spend. Jason and his knowledgeable/helpful staff (Isaiah, Glenn, Catherine) did a great job making me feel at home and turned the sales process into a pleasant and seamless buying experience. If you are in the market for a BMW, I highly recommend that you work with Jason Gallatley and the rest of the BMW of Bridgeport team.

e.a.

Oct 7, 2014

My experience at BMW of Bridgeport was great. My sales representative Jason Gellatly was very friendly and helpful. I left the dealership without a doubt in my mind that I got the best deal that I could possibly get . Everyone at the dealership was very hospitable and they also gave me a lot of free stuff.

DMCbfd

Oct 7, 2014

Given my positive experience having had my car serviced with Tona Zarelli at BMW of Bridgeport for the past 7 years, it seemed only natural to have them help me find my new car. I was introduced to Jason Gallatley who did a great job finding the exact car to meet my needs at the price I was looking to spend. Jason and his knowledgeable/helpful staff (Isaiah, Glenn, Catherine) did a great job making me feel at home and turned the sales process into a pleasant and seamless buying experience. If you are in the market for a BMW, I highly recommend that you work with Jason Gallatley and the rest of the BMW of Bridgeport team.

eric aloyo

Oct 7, 2014

My experience at BMW of Bridgeport was great. My sales representative Jason Gellatly was very friendly and helpful. I left the dealership without a doubt in my mind that I got the best deal that I could possibly get . Everyone at the dealership was very hospitable and they also gave me a lot of free stuff.

Tammy

Oct 6, 2014

I was in the market for a new car with all wheel drive and my fiance and I decided to take a trip down to BMW of Bridgeport. It was my first time shopping for a car without my parents, so I was a bit nervous. Those nerves immediately went away after meeting Jason Gellatly! Jason took care of us from the moment we walked into the dealership. I told him exactly what I was looking for and the amount I was looking to spend and within minutes he was able to give me details. After 15 minutes in the dealership the deal was done; the process was quick and simple! I highly recommend BMW of Bridgeport because of the wonderful staff (Isaiah, Jason G, Glenn, and Catherine) and the level of professionalism they exhibit! Thank you for getting me into my dream car!

horkman12

Oct 5, 2014

I was in the market for a new car with all wheel drive and my fiance and I decided to take a trip down to BMW of Bridgeport. It was my first time shopping for a car without my parents, so I was a bit nervous. Those nerves immediately went away after meeting Jason Gellatly! Jason took care of us from the moment we walked into the dealership. I told him exactly what I was looking for and the amount I was looking to spend and within minutes he was able to give me details. After 15 minutes in the dealership the deal was done; the process was quick and simple! I highly recommend BMW of Bridgeport because of the wonderful staff (Isaiah, Jason G, Glenn, and Catherine) and the level of professionalism they exhibit! Thank you for getting me into my dream car!

rtdesi

Oct 1, 2014

After having purchased and serviced my 2006 BMW at different BMW locations across CT and MA, BMW of Bridgeport blows the other dealerships out of the water. My journey started with a phone call to BMW of Bridgeport after locating a COP 328i online - Jason Gellatly fielded all of my questions and went the extra mile of texting me follow-up details as I requested them. The personalized service did not stop there...from the moment I walked through the dealership doors I was given professional attendance with a personal touch. Jason and his team ( Isaiah Agosto and Catherine Rogers) ensured the process of selecting, test driving, and financing my COP 328i was smooth and seamless. Bottom line - I was out of the door w/ a new car in less than 3 hours and left with a smile on my face.

Boris K

Sep 30, 2014

Excellent experience during the process of buying my 535I x drive. Jason Gellatly was excellent and very accommodating during the time that I spend buying my car, his knowledge and experience with all BMW car models made my buying experience very easy.

Diana

Sep 30, 2014

My first time getting a BMW and the experience was fantastic! My salesman Jason Gellatly was very knowledgeable and friendly, as well as Isaiah and Catherine. BMW of Bridgeport has the best selection to choose from and the best staff! I highly recommend to anyone looking for new or used BMW! Definitely my car of choice and dealership.

diana.preta.9

Sep 30, 2014

My first time getting a BMW and the experience was fantastic! My salesman Jason Gellatly was very knowledgeable and friendly, as well as Isaiah and Catherine. BMW of Bridgeport has the best selection to choose from and the best staff. I highly recommend to anyone looking for a new or used BMW! Definitely my car of choice and dealership.

rtdesi

Sep 30, 2014

After having purchased and serviced my 2006 BMW at different BMW locations across CT and MA, BMW of Bridgeport blows the other dealerships out of the water. My journey started with a phone call to BMW of Bridgeport after locating a COP 328i online - Jason Gellatly fielded all of my questions and went the extra mile of texting me follow-up details as I requested them. The personalized service did not stop there...from the moment I walked through the dealership doors I was given professional attendance with a personal touch. Jason and his team ( Isaiah Agosto and Catherine Rogers) ensured the process of selecting, test driving, and financing my COP 328i was smooth and seamless. Bottom line - I was out of the door w/ a new car in less than 3 hours and left with a smile on my face.

Joe O

Sep 29, 2014

Great experience overall. Friendly staff made the entire process from start to finish simple, and allowed for me to get what I wanted. Isiah was awesome with everything from introducing me to the car of my dreams, to ensuring I had everything I needed at all times while at BMW of Bridgeport. Jason Gellatly made the sales process quick, simple and was able to meet my needs. I highly recommend this place to anyone who is looking to buy the best cars in the world, from an awesome staff!

Bokarol

Sep 29, 2014

My buying experience of my 535I x drive was excellent especially because of all the help, advice,knowledge and experience of Jason Gellatly, I highly recommend Jason to anybody that is going to buy a BMW.Boris K

AKooiman

Sep 28, 2014

I had the most amazing experience at BMW of Bridgeport! Especially with Jason Gellatly, who made the process easy, stress free, and simple. I couldn't have asked for a better car. I never once felt pressured or uncomfortable. I LOVE my bmw, and will be continuing to purchase cars at this dealership.Thank you Jason and everyone at BMW!

akooiman

Sep 28, 2014

I had the most amazing experience at BMW of Bridgeport! Especially Jason Gellatly, who made the process easy, stress free, and simple. I couldn't have asked for a better car. I LOVE my bmw, and will be continuing to purchase cars at this dealership. Thank you Jason and everyone at bmw!

Diana

Sep 27, 2014

My first time getting a BMW and the experience Was fantastic! My salesman Jason Gellatly was very knowledgeable and friendly, as well as Isaiah and Catherine. BMW of Bridgeport has the best selection to choose from and the best staff! I highly recommend to anyone looking for a new or used BMW!! Definitely my car of choice and dealership.

MLucas

Sep 24, 2014

Very nice and knowledgeable. Made the process very easy and enjoyable. Even though we bought an Audi from this dealership, we would shop at this dealership again.

Robert Birrell

Sep 24, 2014

Jason and his team were very helpful in what was a difficult transaction. Jason stayed with me through the whole process. I would highly recommend Jason and his team. Financing was equally as impressive and seamless. I would also comment on the service team. They are very efficient especially Bernard Coker. He was the major reason why I purchased my second BMW at Bridgeport.

robert Birrell

Sep 24, 2014

This is my second car purchased at Bridgeport BMW. The experience was seamless from Financing to Jason and his sales team. Customer service is outstanding as well in particular Bernard Coker. I would highly recommend this dealership for anyone looking for a new or used BMW. They always seem to have a great selection.

bibsingram

Sep 23, 2014

Smooth sailing at BMW of Bridgeport! Great team, great experience! The best part was the time Kurt dedicated to us despite a very busy Saturday ( Labor Day weekend).

Jason Gellatly

Sep 19, 2014

Jason Gellatly was an excellent sales representative, very accommodating and easy to work with! Quality across the board.

sunderg

Sep 18, 2014

I turned in my leased car and bought a new/demo car with 6,700 miles on it. The price was great, the experience at the showroom was wonderful. They were the most courteous people you could meet. The surprises started surfacing slowly:Surprise#1: Within a month, I received a bill from BMW financial services for damages on the old leased car, that was turned in. The car was full checked by the dealership before it was turned in. The damages in the picture were new. BMW of Bridgeport alienated itself from the issue and played ignorance. I settled the bill with BMW financial services.Surprise#2: The new car BMW 528i bought from the dealership wobbled slightly at speeds greater than 60mph. When I took the car to the local BMW service center, I was told that I may have hit a pothole while driving and bent the wheels slightly. I took the car to a wheel repair shop, who showed me that the bent wheel had been previously repaired, re-balanced (wheel did not have factory installed weights) and a PLUG was used to seal the damaged Tire. I fail to understand, how could a dealership who do not advocate repairing Run Flats, repair a Run Flat tire and sell it to a customer as a new car.I feel cheated.

Donna Pantano

Sep 16, 2014

I had a wonderful experience buying my car from BMW of Bpt. Jason Gallatly and his team were professional and easy to work with. Wow...what a fabulous dealership...an awesome experience from beginning to end.

Jim and Gabriele

Sep 12, 2014

Great experience. The staff was very helpful and made the transaction very enjoyable. The price for our trade in was good and also the price for the car we purchased was good. It was a very enjoyable experience.

PNC

Sep 12, 2014

This is the third car my family has purchased from BMW of Bridgeport. The staff is very knowledgeable and helpful. The buying process was smooth. I would highly recommend Jason and the BMW of Bridgeport team to anyone looking for a new ride!

Wayne C

Sep 12, 2014

After 7 years with my 1st car I finally decided to go car shopping, BMW of Bridgeport was my first stop and I was lucky enough to have Isaiah A. on duty when I stopped in. The experience was great and was surprisingly easy. I thought the process would have taken longer and my wife was hesitant about buying from the first (and only) dealership I went to but when she went in she realized it wasnt high pressure and they were giving us the best possible deal for our 2013 BMW. We picked up the car on my wifes birthday and Isaiah had balloons and whole works ready for her when we arrived, needless to say happy wife, happy life. Thanks Isiah and BMW of Bridgeport for a great experience!!

Gabyluke

Sep 12, 2014

Jason was a very friendly experienced individual. He made this transaction very enjoyable. We have recommended BMW of Bridgeport to some friends already. Hope they do go and visit he dealership.

WayneC84

Sep 12, 2014

After 7 years with my 1st car I finally decided to go car shopping, The whole team at BMW of Bridgeport Jason, Kathrine Isaiah and Jackie, made my experience so pleasant and hassle-free. The experience was great and was surprisingly easy. I thought the process would have taken longer and my wife was hesitant about buying from the first (and only) dealership I went to but when she went in she realized it wasn't high pressure and they were giving us the best possible deal for our 2013 BMW. We picked up the car on my wifes birthday and Isaiah had balloons and whole works ready for her when we arrived, needless to say happy wife, happy life. Thanks Isiah and BMW of Bridgeport for a great experience!!

Dan

Sep 7, 2014

I had had some issues with BMW of Bridgeport in the past on my first Lease. When it was time to turn that car in I had very little hope of actually getting into another BMW. Ken Thompson then made an effort to change and improve my experience. He was successful in doing this and will be someone I look for in the future. Turn in process was a breeze as well as getting into a new car.

dansuzano

Sep 7, 2014

Ken Thompson, Jessica Cocco and Glen Ramsteck changed my experience with BMW. Jessica worked with me for months getting me ready for a lease turn in. She then introduced me to Ken Thompson, who helped me get a new BMW, but most importantly, change my view of sale advisors. To finalize, Glen Ramsteck impressed with his knowledge of how BMW's work. A true Gentleman.

Erin F

Sep 3, 2014

I just recently purchased a new BMW from the dealership in Bridgeport. I cant not say enough how helpful everyone was from the moment you stepped through the door to the time of purchase. I especially loved working with our very friendly and knowledge sales rep- Ken Thompson! He was the best! He never missed a beat. He was extremely helpful in finding the perfect car for us. He took time to show us our different options, colors, prices etc. He worked well with us to get us to the price that fit our expectations. I would definitely recommend this dealership! Special thanks to Ken for being so wonderful and also Glen for being the best customer support guy on the PLANET!

efaraday

Sep 3, 2014

I just recently purchased a new BMW from the dealership in Bridgeport. I cant not say enough how helpful everyone was from the moment you stepped through the door to the time of purchase.I especially loved working with our very friendly and knowledge sales rep- Ken Thompson! He was the best! He never missed a beat. He was extremely helpful in finding the perfect car for us. He took time to show us our different options, colors, prices etc. He worked well with us to get us to the price that fit our expectations.I would definitely recommend this dealership! Special thanks to Ken for being so wonderful and also Glen for being the best customer support guy on the PLANET!

Jessica C.

Aug 31, 2014

I had such a great experience purchasing my first BMW, thanks to Jason Gellatly, Issiah, Glen Ramsteck & the rest of the staff at Bridgeport BMW. Jason was very courteous, kind, and made sure I purchased the right car for me. He took his time to listen to me and understand exactly what I wanted and made the entire process smooth. After making my purchase the staff continued to follow-up with me to make sure I was enjoying my BMW and that there were no issues. This made me feel special and all the more happy with my purchase.

jessiee24

Aug 31, 2014

I had such a great experience purchasing my first BMW, thanks to Jason Gellatly, Issiah, Glen Ramsteck & the rest of the staff at Bridgeport BMW. Jason was very courteous, kind, and made sure I purchased the right car for me. He took his time to listen to me and understand exactly what I wanted and made the entire process smooth. After making my purchase the staff continued to follow-up with me to make sure I was enjoying my BMW and that there were no issues. This made me feel special and all the more happy with my purchase.

william.denstedt

Aug 29, 2014

I recently leased a 2015 X3 from BMW of Bridgeport. I was fortunate to walk into the dealership on a Friday and found Kade Walker. An engaging, friendly and knowledgeable salesman, Kade made my new car experience the best in years. He went above and beyond to find a 2014 model, and after 2 deals fell through (the other dealers backed out), Kade went to bat to convince his leadership team to honor a similar deal on a 2015 model. He kept me informed every step of the way -- good news along with the bad -- and I felt like I was dealing with a genuine friend rather than someone pushing to move a car. He is a sincere, straight-forward guy who also has an awesome sense of humor. Bottom line -- great guy, exceptional service.

Chris P

Aug 28, 2014

The staff at BMW of Bridgeport, specifically Kade, made my first BMW experience unforgettable. The entire process was easy, smooth, and stress free. I'm now a happy owner of a certified pre-owned BMW 3 Series. If you're in the market for a new car, make it a priority to visit the team at BMW of Bridgeport. A shout-out to Glen as well. He showed me the ins and outs of my 3 series. His knowledge of the ultimate driving machine was very impressive.

Jason S

Aug 28, 2014

The staff at BMW of Bridgeport made my first BMW experience unforgettable. From the test drive to service delivery the entire process went smoothly. The whole staff did everything they could to make you feel at home. I highly recommend visiting the team at Bridgeport BMW if you're in the market for a new car.

Arrohrr

Aug 28, 2014

I came all the way from NY to see Bridgeports Cadillac Escalade. After looking at 3 others that were all in less than impressive condition I was very happy in the quality of their car and the level of service I received when I arrived. Respectful, honest and I couldn't be happier, Thanks to my sales guy Cade and everyone else involved in making this work !!!

cpisarz5853

Aug 28, 2014

The staff at BMW of Bridgeport, specifically Kade, made my first BMW experience unforgettable. The entire process was easy, smooth, and stress free. I'm now a happy owner of a certified pre-owned BMW 3 Series. If you're in the market for a new car, make it a priority to visit the team at BMW of Bridgeport. A shout-out to Glen as well. He showed me the ins and outs of my 3 series. His knowledge of the ultimate driving machine was very impressive.

Sailgirl1

Aug 28, 2014

I've always wanted a BMW and waited till I turned 60 years old to finally reward myself with the perfect one :) I couldn't be happier with the car . Kade was great, Catherine was very nice too. I'm glad to finally have my BMW and would recommend BMW of brideport for anyone looking for a car .

rbaker4757

Aug 27, 2014

After being a Volvo owner for 20 years, I got a flat tire and learned I had no spare in my trunk. A flat bed tow truck would have to rescue me anytime I got a flat. This led me to consider other cars. After one visit to BMW in Bridgeport, my husband and I were convinced that BMW was the answer to our concerns. The client service rep, Kurt Kressu, was knowledgeable without being pushy, and considered our needs before trying to sell us a car. We ended up buying a certified pre-owned BMW that fits our needs and life style perfectly, and I am no longer worried about tires. The financial manager, Catherine Rogers, was also amazingly helpful and supportive.

sherrodjr

Aug 27, 2014

The staff at BMW of Bridgeport made my first BMW experience unforgettable. Jason G is the man. Semper Fi. From the test drive to service delivery the entire process went smoothly. The whole staff does everything they can to make you feel at home. I highly recommend visiting the team at Bridgeport BMW if you're in the market for a new car.

ncpuck

Aug 26, 2014

Just bought a BMW 3 series and had a great experience. Kurt and the dealership made the process very simple and seamless and even delivered the vehicle to my door even living 30+ miles from the dealership. Very easy to communicate with and responses were quick and strait forward. Will definitely come back for next purchase.

BMW5352013

Aug 25, 2014

Jason G and staff are a pleasure to work with. The entire process was easy start to finish. I was very satisfied Great job.I would highly recommend them!

NursingStudent

Aug 22, 2014

I bought a Pre certified 328i X drive from Jason. He had wonderful customer service skills & was very knowledgeable about cars. He is a pretty experienced guy in this business which made the process lot easier for us. Jason was so nice he provided my dad with a gift bag that included a coffee mug, a hat, golf ball with bmw logos on them. My dad was very pleased with it. Our dealership had a lot of choices for cars and the price was reasonable compare to the other places. I found the car of my dreams, although I had to compromise on the interior which is fine. I would definitely recommend this to anybody who wants to buy a nicer car with a reasonable price. Also make sure to do all your research before going there, so you will have a better idea.

bmw125

Aug 22, 2014

Jason as well as Glenn and iseah and the young lady in financial were all extremely helpful and I was very pleased with the way I was handled

plgimenez

Aug 21, 2014

I worked with Jason G and purchased my third vehicle from him (fourth from this dealership). Staff and service is wonderful especially Isaiah who helped make sure my vehicle was perfect when I picked it up. I always have a great experience working with this dealership.

Bimmerclub3

Aug 21, 2014

Friendly staff , was in for service and ended up trading in my old truck for a new X3. My salesman Kade was great and A special thanks to Anthony who talked me into looking at the new car in the first place .Overall a wonderful job by all . I've been a loyal service customer for years and can't say enough great things about service too.

ciampadealer

Aug 21, 2014

You simply don't get this kind of service in NYC. I traveled one hour to buy a car from them and it was worth it. They are really great. Customer service an A+, not to mention a great deal. Go see them!

plgimenez

Aug 21, 2014

I worked with Jason G and purchased my third vehicle from him (fourth from this dealership). Staff and service is wonderful especially Isaiah who helped make sure my vehicle was perfect when I picked it up. I always have a great experience working with this dealership.

Ebrandbmw

Aug 20, 2014

I am officially the happiest man alive! In my experience of buying new vehicles, the typical sales associates would see a young person in the showroom and look away. Kade approached me within minutes of arrival; his friendly, respectful, positive attitude instantly changed my perception of a "typical" car buying experiences. He asked me questions to understand what type of vehicle would best suit my needs. Not once did I feel pressured into making a decision. Kade spent time helping me weight out my options... Budget vs Sport vs Class... I am now a proud owner of a VERRYYYY classy, sporty, budget friendly BMW 3 series with the beautiful estroil blue and M-Sport package!!! Everyone in the dealership had a positive I can help you attitude. During my time at the dealership I was approached by several staff members asking; how I was doing, or if I wanted a bottle of water, I was even offered a complementary car wash on my trade from Anthony while Kade was building and customizing my new car. Every staff member was eager to help. Thank you Kade for making this the best car buying experience. Thank you Anthony, Volkan, Trevor, Catherine and Glenn for making this experience memorable.

KConroy

Aug 19, 2014

I live on Long Island and had been in the market for a pre-owned Chevy Tahoe. My search criteria were very precise (which limited selection) and BMW of Bridgeport happened to have taken a Tahoe as a trade-in at the time that of my search. There were a number of Tahoes in the local Long Island market that had also matched my criteria, but I bought from BMW of Bridgeport after having outstanding interactions with both Jessica Cocco and Catherin Rogers, who were both willing to listen and to represent my objectives with the rest of the sales team. In the end, we were able to settle on a price and all of the paperwork around the purchase was ready when I arrived. I spent about 45 minutes at the facility and drove home in my Tahoe!

kconroy24

Aug 19, 2014

I live on Long Island and had been in the market for a pre-owned Chevy Tahoe.My search criteria were very precise (which limited selection) and BMW of Bridgeport happened to have taken a Tahoe as a trade-in at the time that of my search.There were a number of Tahoes in the local Long Island market that had also matched my criteria, but I bought from BMW of Bridgeport after having outstanding interactions with both Jessica Cocco and Catherin Rogers, who were both willing to listen and to represent my objectives with the rest of the sales team.In the end, we were able to settle on a price and all of the paperwork around the purchase was ready when I arrived. I spent about 405 minutes at the facility and drove home in my Tahoe!

mkjeweler

Aug 18, 2014

I won a BMW 335 convertible for a weekend and let me tell you its tough to go back to any car after driving that. I can absolutely see myself owning this and there is no place I will buy it then at BMW in Bridgeport. The Staff is super nice and the kind of people i like to do business with. Thanks again

tanya.sabbagh

Aug 18, 2014

I had a wonderful experience with buying my new X5 thanks to Jason and Isaiah who was also very knowledgeable and helpful. Jason made the car buying process very smooth and easy, and went above and beyond to make sure we had the car for my birthday which was the best present I ever got. I am very excited to now be part of the BMW family which is how Jason made me and my husband feel. I would recommend BMW of Bridgeport to anyone with Jason's help of course.

Bmw lease

Aug 15, 2014

They are an average dealer with a larger than average attitude. They need to get over themselves, very arrogant.

ErickArmanii

Aug 15, 2014

I am officially the happiest man alive! In my experience of buying new vehicles, the typical sales associates would see a young person in the showroom and look away. Kade approached me within minutes of arrival; his friendly, respectful, positive attitude instantly changed my perception of a "typical" car buying experiences. He asked me questions to understand what type of vehicle would best suit my needs. Not once did I feel pressured into making a decision. Kade spent time helping me weight out my options... Budget vs Sport vs Class... I am now a proud owner of a VERRYYYY classy, sporty, budget friendly BMW 3 series with the beautiful estroil blue and M-Sport package!!! Everyone in the dealership had a positive I can help you attitude. During my time at the dealership I was approached by several staff members asking; how I was doing, or if I wanted a bottle of water, I was even offered a complementary car wash on my trade from Anthony while Kade was building and customizing my new car. Every staff member was eager to help. Thank you Kade for making this the best car buying experience. Thank you Anthony, Volkan, Trevor, Catherine and Glenn for making this experience memorable.

BaneAl

Aug 15, 2014

After searching for over 3 months for the elusive manual transmission in a BMW I finally found the perfect car . From the salesman Kade to glenn and even Catherine in finance the whole sale was easy and I couldn't be happier with the car. I will recommend this dealer to my friends

Erickarmanii

Aug 15, 2014

I am officially the happiest man alive! In my experience of buying new vehicles, the typical sales associates would see a young person in the showroom and look away. Kade approached me within minutes of arrival; his friendly, respectful, positive attitude instantly changed my perception of a "typical" car buying experiences. He asked me questions to understand what type of vehicle would best suit my needs. Not once did I feel pressured into making a decision. Kade spent time helping me weight out my options... Budget vs Sport vs Class... I am now a proud owner of a VERRYYYY classy, sporty, budget friendly BMW 3 series with the beautiful estroil blue and M-Sport package!!! Everyone in the dealership had a positive I can help you attitude. During my time at the dealership I was approached by several staff members asking; how I was doing, or if I wanted a bottle of water, I was even offered a complementary car wash on my trade from Anthony while Kade was building and customizing my new car. Every staff member was eager to help. Thank you Kade for making this the best car buying experience.Thank you Anthony, Volkan, Trevor, Catherine and Glenn for making this experience memorable.

Tommyfyeah

Aug 11, 2014

These guys are awesome...way better than BMW of ridgefield. Jason's awesome and went above and beyond for me and my friends who accompanied me

Gulshan

Aug 7, 2014

Traded in my old vehicle to the dealership. Jay and his team worked very closely with my mother and I on picking the perfect car for her. Process was simple and quick. I'd like to thank Jay and everyone at BMW of Bridgeport for a great experience.

Julian

Aug 7, 2014

i was shopping for a specific model, with certain options. Through on-line research i found three available with identical options but differing mileage within 50 miles of home. BMW of Bridgeport initially provided a modest discount to their asking price, but after reviewing the competing offers, I was able to drive off with their vehicle at a more competitive price that I felt was fair.

BMWFan

Aug 5, 2014

Just purchased a 640x Coupe from Bridgeport BMW. Worked with Kade Walker, who did an excellent job from start to finish. I am extremely pleased with my purchase and would highly recommend both Kade and the Bridgeport BMW Dealership to all of my friends.

klblair

Aug 5, 2014

Just purchased a 640x Coupe from Bridgeport BMW. Worked with Kade Walker, who did an excellent job from start to finish. I am extremely pleased with my purchase and would highly recommend both Kade and the Bridgeport BMW Dealership to all of my friends.

sammyt-0701

Aug 5, 2014

I went into the dealership just to look and after dealing with the Kade I walked out buying 3 cars. I have recommended BMW of Bridgeport to all of my family and friends!!

wayne

Aug 4, 2014

Jason and Isaiah were excellent they made the car buying experience so smooth

alys982

Aug 4, 2014

Had the best car buying experience with Jason Gellatly and my delivery coordinator Anthony. They treated me with respect and took care of everything for me making the process enjoyable and seamless. I would recommend them to anyone in the market for a new pre CPO'd BMW. Thanks Jason G! And happy birthday!

gugliottidavid

Aug 4, 2014

Jason was very helpful (as well as Isaiah), very communicative, and very fun to work with. All questions were answered and I am enjoying my new BMW very much. I will be back in the future!

wpittner

Aug 4, 2014

Jason G and Isaiah were excellent, this was my best car buying experience I would recommend this dealership to everyone. I am sure you will have the same or even better experience.

w p

Aug 1, 2014

Jason G & Isaiah did a wonderful job, I am very happy with the service

Curraghman

Jul 31, 2014

My first BMW and I cant speak highly enough as to how courteous and professional Lisa was! Special mention also must go to Jessica Coco who was instrumental in making me choose their dealership. They were hungry for my business and both ladies listened to and met all my expectations. Very very impressive and BMW of Bridgeport has gained a new and loyal customer. I'll be spreading the word!

Camilla

Jul 30, 2014

I'm extremely happy with the whole process of buying my first BMW. My sales advisor Volkan really made this process an ease. I was able to drive my new X5 in a couple of days. Also Glen my delivery specialist really spent the time to go over and explain all the cool features my car has. I've already recommended to my mother who purchased her new X1 in only 1 day. I'll definitely recommend BMW OF Bridgeport to all friends and family. Ps. Can't forget to say that the whole staff was very friendly and welcoming. Unlike some other dealership in Fairfield County

Pamela990

Jul 30, 2014

Thank you Jason G and Anthony for taking care of everything! You guys are amazing!! I definitely recommend these guys to anyone in the market for a new or used BMW! Isaiah was beyond helpful as well. You rock dude! Thank you again for everything!

Krunal & Tulsi Desai

Jul 29, 2014

Jason G & Isaiah took care of my wife and I when purchasing our new (to) us 328i. There was a little problem with the registration since we were from out of state, but they straightened it all out for us. I would definitely recommend BMW of Bridgeport based on the service received from both of these guys. Very responsive to all of our numerous questions and concerns.

Krunal Patel

Jul 29, 2014

Jason G & Isaiah took care of my wife and I when purchasing our new (to) us 328i. There was a little problem with the registration since we were from out of state, but they straightened it all out for us. I would definitely recommend BMW of Bridgeport based on the service received from both of these guys. Very responsive to all of our numerous questions and concerns.

maxfieldsdad

Jul 26, 2014

Just leased a 2014 BMW X5 from BMW of Bridgeport BMW and worked with Kurt Kressu. Great guy, great communication, easy to work with; made it very easy for me. Would definitely recommend!

pamela990

Jul 22, 2014

Thank you Jason G and Anthony for taking care of everything! You guys are amazing! I definitely recommend these guys to anyone in the market for a new or used bmw!

Tifany

Jul 18, 2014

I had such a wonderful experience at BMW of Bridgeport. Jason Gellatly and the BMW staff made me feel so comfortable. Jason is so warm and inviting. He is a kindhearted and caring person, who truly meets the needs of his customers. If you're looking to shop at BMW of Bridgeport, I highly recommend that you ask for Jason. He will definitely take care of you!

Tcmc832

Jul 18, 2014

I had a awesome experience at BMW of Bridgeport with kade walker he is highly recommended and is a pleasure to work with... Thank you

tifany.davis.7

Jul 18, 2014

I had such a wonderful experience at BMW of Bridgeport. Jason Gellatly and the BMW staff made me feel so comfortable. Jason is so warm and inviting. He is a kindhearted and caring person, who truly meets the needs of his customers. If you're looking to shop at BMW of Bridgeport, I highly recommend that you ask for Jason. He will definitely take care of you!

wboliere70

Jul 16, 2014

Jason Gellatly, Isaiah and Glen Ramsteck are great. They all went above and beyond. Both my wife and I had a good experience while there with everyone being very nice and RESPECTFUL. They made the process of purchasing, test driving, and explaining the vehicle in detail enjoyable and pleasant. My previous BMW was purchased from another BMW dealership in the area and I must say your customer service is by far EXCELLENT. I will definitely highly recommend this dealership.Thanks everyone!

steve gemignani

Jul 16, 2014

I can't say enough about Bridgeport BMW!! Jason Gellatly, Isaiah, and Glen went above and beyond! In fact the entire Staff did. After dealing with other Dealerships in the area at the same level as BMW. It was so nice to be treated the way a customer should! I put my trust in Highly recommending them!

Scagg

Jul 16, 2014

Buying a car can be a daunting experience, particularly when purchasing an off-brand, used car. I found a very hard-to-find Audi TDI (one of only 5 on the Eastern seaboard) at BMW of Bport and took delivery before the car had been fully detailed. Jason, Bill and Isaiah in sales, and Tony in detailing followed up on every item that I requested to be examined and repaired, retroactively, going so far as to offer services beyond what they had originally promised. It's important to know that none of the aforementioned items were in writing; I agreed to buy the car as-is, but they kept their word and corrected each and every item that required their attention. I think that says a lot about this dealership and their people.

Steven G

Jul 16, 2014

I can't say enough about my experience at Bridgeport BMW!! Jason Gellatly,Isaiah,and Glenn where Amazing. I hate to leave anyone out the entire staff is excellent! I have dealt with other Dealerships on the same level as BMW for years never did I receive the Customer Service like BMW of Bridgeport! I would highly recommend them to anyone!!

WB

Jul 16, 2014

Jason Gellatly, Isaiah and Glen Ramsteck are great. They all went above and beyond. Both my wife and I had a good experience while there with everyone being very nice and RESPECTFUL. They made the process of purchasing, test driving, and explaining the vehicle in detail enjoyable and pleasant. My previous BMW was purchased from another BMW dealership in the area and I must say your customer service is by far EXCELLENT. I will definitely highly recommend this dealership. Thanks everyone!

jhon

Jul 15, 2014

Thank you Jason G for finding the ultimate driving machine perfect for me. Had the best experience at bmw of bridgeport everyone is so nice and respectfull

V. Anderson

Jul 15, 2014

I purchased a 2011xi. Jason Gallatly sold me the car! He was very professional. He gave me a lot of options before I purchased my car. He was very patient and gave me ample time to make my decision! I would recommend anyone to Jason because he makes feel comfortable!

jhon88

Jul 15, 2014

Thank you Jason G for finding the ultimate driving machine perfect for me. Had the best experience at bmw of bridgeport everyone is so nice and respectfull

Stephen Caggiano

Jul 14, 2014

Buying a car can be a daunting experience, particularly when purchasing an off-brand, used car. I found a very hard-to-find Audi TDI (one of only 5 on the Eastern seaboard) at BMW of Bport and took delivery before the car had been fully detailed. Jason, Bill and Isaiah in sales, and Tony in detailing followed up on every item that I requested to be examined and repaired, retroactively, going so far as to offer services beyond what they had originally promised. It's important to know that none of the aforementioned items were in writing; I agreed to buy the car as-is, but they kept their word and corrected each and every item that required their attention. I think that says a lot about this dealership and their people.

Paul Zalon

Jul 14, 2014

Friendly, knowledgeable, not heavy handed sales rap. The entire experience was really pleasant. Kade Walker went out of his way to find me the car I wanted and it was delivered even earlier than promised.Great Place, great environment

scott750i

Jul 14, 2014

Picked up a 2012 750i at a great price at BMW of Bridgeport. Jason Gellatly our client advisor was awesome to work with, and his team (Jessica, Isaiah, Anthony and Michael) were amazing as well. The whole process was seamless and actually fun. We traded in an X5 off lease, and everything was smooth and easy. They are a great bunch of folks and we will be back! Thanks guys!

Stephen Caggiano

Jul 14, 2014

Buying a car can be a daunting experience, particularly when purchasing an off-brand, used car. I found a very hard-to-find Audi TDI (one of only 5 on the Eastern seaboard) at BMW of Bport and took delivery before the car had been fully detailed. Jason, Bill and Isaiah in sales, and Tony in detailing followed up on every item that I requested to be examined and repaired, retroactively, going so far as to offer services beyond what they had originally promised. It's important to know that none of the aforementioned items were in writing; I agreed to buy the car as-is, but they kept their word and corrected each and every item that required their attention. I think that says a lot about this dealership and their people.

Scooter

Jul 13, 2014

Picked up a 750i at an outstanding price, and turned in an X5 off lease. Jason Gellatly made the whole process seamless and actually enjoyable. His colleagues Jessica, Isaiah and Anthony were great. Isaiah even gave us a restaurant recommendation for lunch that was fantastic. (Sofita in Fairfied). Could not be happier, we will be back for sure!

shane1022

Jul 12, 2014

Thanks to the entire staff of Bridgeport BMW. We went in for a look and left owners of an incredible 2015 M4. From Kade our Salesman all the way through the process including delivery of our vehicle to us by Glenn everyone was incredible. The staff is cordial, knowledgeable and easy to relate to. We will definitely continue our relationship in the future with Bridgeport BMW. Thanks again Kade!

Lillian

Jul 11, 2014

I have been to so many dealerships in my lifetime. But none like BMW of Bridgeport. Everyone was so kind and attentive. Especially Jason and his assistant Isaiah. They knew exactly what kind of car I needed with the type of lifestyle I have. I am so appreciative of their help and I will be sure to come back!!

Lillian2

Jul 11, 2014

I have been to so many dealerships in my lifetime. But none like BMW of Bridgeport. Everyone was so kind and attentive. Especially Jason and his assistant Isaiah. They knew exactly what kind of car I needed with the type of lifestyle I have. I am so appreciative of their help and I will be sure to come back!!

Grebs281

Jul 10, 2014

Thanks Jason G for finding me the exact BMW I was looking for! I Could not be happier with the way I was treated not only by Jason but the entire staff!

Grebs627

Jul 10, 2014

Thanks Jason G for finding me the exact BMW I was looking for! I Could not be happier with the way I was treated not only by Jason but te entire staff!

Gus199

Jul 10, 2014

BMW of Bridgeport has the best sales team in NE. I can always count on Jason G to make it happen! Thanks again for everything!

EFG

Jul 9, 2014

I contacted Kade one afternoon to ask a few questions about my former BMW. He was very helpful and easy to talk to. When i decided to buy a new BMW, he was the logical person to go to ! Many people equate purchasing a car to having a root canal - Not if Kade is your client advisor. He explained the options, pricing, availability, trade in and provided a knowledgeable overview of the cars many features. When i left BMW of Bridgeport in my new car, i knew i had a resource on site for questions in the future!

Yemen56

Jul 2, 2014

Thanks to Jason G and the of the BMW sales staff for getting me into the exact BMW I was looking for! Go to BMW of Bridgeport and ask for Jason G and you will be taken care of!

charlesrhale

Jul 2, 2014

Kade was by far the friendliest, most patient, and most knowledgeable BMW car salesman I have ever worked with. I have already recommended Bridgeport BMW and Kade to several of my friends and colleagues.

Yemen56

Jul 2, 2014

Thanks to Jason G and the of the BMW sales staff for getting me into the exact BMW I was looking for! Go to BMW of Bridgeport and ask for Jason G and you will be taken care of!

Diesel Fan

Jul 1, 2014

Jason and the entire staff were wonderful to work with and they made the entire shopping experience extremely enjoyable for my family. The staff was extremely efficient and courteous. I would highly recommend this dealership

MHDominguez

Jul 1, 2014

I was in the market for a certified BMW 328i xDrive coupe. I found a few online but went to test drive the one at BMW of Bridgeport. From test drive to purchase, the folks at this dealership were professional, friendly, and fair. I dealt with Jason Gellatly as the main Sales person - he was very nice and knowledgeable. All of the folks involved - Anthony, Isaiah, Glen, Catherine - were a pleasure to deal with.

Paula

Jul 1, 2014

BMW of Bridgeport is now my new home lol! Jason Gellatly and Staff were great, I did not feel pushed or rush into something just because. This is my 3rd car from a dealership and BMW by far was the best experience. I will be back with family members, Paula

Paula Williams

Jul 1, 2014

BMW of Bridgeport is now my new home lol! Jason Gellatly and Staff were great, I did not feel pushed or rush into something just because. This is my 3rd car from a dealership and BMW by far was the best experience. I will be back with family members, Paula

Phil Burnell

Jul 1, 2014

TWICE Made Miracles Happen For Me! These guys bend over backwards to make things work! In 2012 I drove into their lot with a car leaking oil so badly, I couldn't drive it to the train station to drop off my girlfriend. Within 2 hours they had me driving a 2011 3 series to the station! And now in 2014, I was moving to the state of Washington a few months before my lease expired on the 2011 vehicle. They accepted my trade-in early and are in the process of shipping a model 320 across the country to my new home! If you want top customer service and a team (especially Jason Gellatly and Isaiah Agosto) that will do everything to satisfy the customer, this is the dealership to go to!

DEBPLACEY

Jul 1, 2014

We bought our 1st BMW with Kurt 8 years ago- and we went right toBridgeport BMW to get another one this month. He was terrific to work with, super professional.. answered all our questions, and we love the new X5. We got exactly what we wanted and more!

mattaltieri

Jul 1, 2014

Jason Gellatly & his partner Isaiah Agosto are awesome to work with. Highly recommend doing business.He talked me into my first BMW (which I've always wanted, I just, well, didn't want to actually buy the thing) -- no regrets!I love the car as I knew I would ... and Jason made the process awesome.

mhdominguez1

Jul 1, 2014

I was in the market for a certified BMW 328i xDrive coupe. I found a few online but went to test drive the one at BMW of Bridgeport. From test drive to purchase, the folks at this dealership were professional, friendly, and fair. I dealt with Jason Gellatly as the main Sales person - he was very nice and knowledgeable. All of the folks involved - Anthony, Isaiah, Glen, Catherine - were a pleaseure to deal with.

Phil_Burnell

Jul 1, 2014

These guys bend over backwards to make things work!In 2012 I drove into their lot with a car leaking oil so badly, I couldn't drive it to the train station to drop off my girlfriend. Within 2 hours they had me driving a 2011 3 series to the station! And now in 2014, I was moving to the state of Washington a few months before my lease expired on the 2011 vehicle. They accepted my trade-in early and are in the process of shipping a model 320 across the country to my new home!If you want top customer service and a team (especially Jason Gellatly and Isaiah Agosto) that will do everything to satisfy the customer, this is the dealership to go to!

Ahmar

Jun 30, 2014

I got my first BMW from the best sales team that is out there (Jason G. & Isaiah A.). They acted very professional and friendly and I would recommend my friends to come and visit BMW of Bridgeport & talk with Jason G.

Amor786786

Jun 30, 2014

I got my first BMW from the best sales team that is out there (Jason G. & Isaiah A.). They acted very professional and friendly and I would recommend my friends to come and visit BMW of Bridgeport & talk with Jason G.

Mtnbkr1

Jun 28, 2014

When deciding to make such a significant purchase it's nice to feel like the salesman takes time to understand your financial position and help you meet the car you want with the money you're spending. Ernie did just that by offering his feedback regarding options and how they would impact the vehicle I'd be leaving the lot with. I would highly recommend both BMW Bridgeport and Ernie Ferrari.

Catkoy

Jun 26, 2014

Bought my 3 series convertible from BMW of Bridgeport. From the test drive to driving the car home was a little over a hour which was amazing . Anthony did an amazing job going over all the features and my salesman Kade was griefs it and very easy to do buisness with. I couldn't be happier and will always recommend this dealer. Thanks !

Branboy

Jun 26, 2014

The way Kurt Kressu handled my families first purchase of a BMW was nothing short of excellent . Items were followed up on ahead of time, and he and the dealership have done the right thing at every turn. So far this has been an excellent experience

Tibibi

Jun 26, 2014

BMW of Bridgeport has been an outstanding dealership for both service and sales. They helped me with various requests on my recent purchase of my 328xi. The buying process was very smooth and Worthed thoroughly went over every detail of my new car. It is well worth the drive over to Bridgeport for the superior service, sales and friendly atmosphere. Without forgetting to mentioned these two guys Jason G. And his buddy helped me a lot, I test drive about eight to nine cars that morning. Before I make up my mind, they gave me a fair deal on my third purchase from them.... Thanks again guys.. Sincerely Billy john

Cdl1223

Jun 25, 2014

My husband and I traveled from NH to purchase a vehicle from Bridgeport BMW, and it was well worth the drive. Jason G. was fantastic, made the sales process easy and enjoyable. The rest of the BMW staff was great as well. They were all friendly, helpful and knowledgable. I couldn't recommend them more, fantastic experience!

Dustin

Jun 24, 2014

Jason and the staff at BMW of Bridgeport made my first car buying experience very enjoyable. From the beginning to the end, I never felt hassled or uncomfortable. The whole staff does everything they can to make you feel at home. I highly recommend visiting this dealership if you're in the market for a BMW. Not only is their selection great, but their service is top notch as well!

Doug

Jun 21, 2014

Best BMW Dealer around! BMW of Bridgeport has been an outstanding dealership for both service and sales. They helped me with various requests on my recent special order 328xi. The delivery process was very smooth and Glen thoroughly went over every detail of my new car. It is well worth the drive over to Bridgeport for the superior service, sales and friendly atmosphere.

DougRaines

Jun 21, 2014

BMW of Bridgeport has been an outstanding dealership for both service and sales. They helped me with various requests on my recent special order 328xi. The delivery process was very smooth and Glen thoroughly went over every detail of my new car. It is well worth the drive over to Bridgeport for the superior service, sales and friendly atmosphere.

somar1991

Jun 21, 2014

I purchased my 2014 BMW 535d from Kade. He is definitely the best car salesman I've ever dealt with. He's very kind and patient, and does anything he can to get you in the car you want for a very good price. The transaction was very smooth. I was in an out of the dealership with my new car in an hour. If you're looking for a new vehicle, I highly recommend you go to BMW of Bridgeport to visit Kade to purchase your new vehicle. He has earned by business for life.

Kabrowning

Jun 19, 2014

Thoroughly enjoyed my time at BMW of Bridgeport. Everyone there was pleasant to work with, and after a long day of test driving cars at multiple dealerships, the car (and Kurt, who was terrific) made the decision to go with BMW was very easy.

Chung Lee

Jun 18, 2014

Found me the car at below book price that i had been looking for. No pressure or hassles.

oneill1227

Jun 18, 2014

i bought a certified 2011 bmw 335i m sport saturday june 14th. i traveled up from philadelphia and i couldn't be more happy with my purchase. if was worth all the traveling to get such a pristine car. i dealt with initially over the phone and email with jessica cocco, she was very friendly and helpful. my salesman was ernie ferrari he was very polite, knowledgable n professional. was a great experience the whole purchasing process. a dealership is only as good as there employees, which bmw of bridgeport obviously has. thanks to all.

Morg03

Jun 16, 2014

I am ecstatic that my husband and I decided to purchase our first BMW from the BMW of Bridgeport. Big thanks to Jason G for making everything so easy for us!!

Brad

Jun 10, 2014

My recent new purchase I can't say enough good things about BMW of Bridgeport. I had a fairly specific car in mind and my saleman (Ernie Ferrari) exercised great patience with me. After finding the car, there was no aggressive upsell. Can you believe I left the dealership with a new car and no one asked me (read - forced on me) to buy car mats?! Love these guys. Everything from the intial walk-in to the final delivery was focused on what I wanted....not on what they wanted to sell me. Thank you!

bjpurcell

Jun 10, 2014

I can't say enough good things about BMW of Bridgeport. I had a fairly specific car in mind and my saleman (Ernie Ferrari) exercised great patience with me. After finding the car, there was no aggressive upsell. Can you believe I left the dealership with a new car and no one asked me (read - forced on me) to buy car mats?!Love these guys. Everything from the intial walk-in to the final delivery was focused on what I wanted....not on what they wanted to sell me.Thank you!

Dannyx0

Jun 7, 2014

I'm really glad that I chose to buy my car from BMW of Bridgeport! It was an easy decision once I sat down with Jason. I'll be sure to recommend him to anyone looking to buy a BMW.

Bbfife

Jun 6, 2014

I recently purchased my new BMW from Kade, he was very patient and friendly and even was willing to get a car from another dealership to get exactly what I want . The entire process was smooth and easy and I couldn't be happier with my new 4 series.

brick77

Jun 6, 2014

Thank you Jason G for helping me find exactly what I was looking for. Thanks again to you and the rest of the BMW of Bridgeport team for everything!

nfbeaver

Jun 6, 2014

Purchasing a vehicle here was as pleasurable as it gets. Ernie knows his business and his vehicles. The dealership is very professionally run. They have a great formula for selling cars.

Bob

Jun 4, 2014

My experience in dealing with BMW of Bridgeport was completely satisfying. Starting with the salesperson, Kade Walker, he was knowledgeable, attentive, and insightful. From a pricing perspective he was my advocate in securing the best deal. When I picked up the car, all the necessary business transactions went smoothly and without incident. Another helpful individual at the dealership was Glen Ramsteck, who went through all of the technical operations of the cabin with knowledge and patience.

mtedesco_ct

Jun 4, 2014

I've been a BMW owner for many years now, my 4th BMW. I have dealt with dealerships in New Jersey, New York, and Connecticut. BMW of Bridgeport has the best sales and service department I've encountered in 15 years of purchasing BMW cars and having them serviced by BMW dealers. They have earned their service awards for good reason. They consistently deliver, and they don't miss a beat. Areas they've helped me with in the past: - Out of warranty repairs done with excellent pricing - Fair and honest trade in values that I could not beat independently - Advance notice of new models I was interested in custom ordering - Timely notifications and updates on my custom order - Fair and honest advice about what accessories were worth purchasing directly from BMW vs buying on the open market - Never any b/s or static. Just service. Even when I found a little ding after purchase. - Fully integrated sales, service, and parts team - I'd talk to one team member and the information would travel across departments. Everyone was informed, no one had to get another person to solve a problem or answer a question. I will continue to use and recommend BMW of Bridgeport in the future, and I specifically recommend that if you want a consummate professional salesperson, Kurt's your man. Mike

mtedesco_ct

Jun 4, 2014

I've been a BMW owner for many years now, my 4th BMW. I have dealt with dealerships in New Jersey, New York, and Connecticut. BMW of Bridgeport has the best sales and service department I've encountered in 15 years of purchasing BMW cars and having them serviced by BMW dealers. They have earned their service awards for good reason. They consistently deliver, and they don't miss a beat. Areas they've helped me with in the past:- Out of warranty repairs done with excellent pricing- Fair and honest trade in values that I could not beat independently- Advance notice of new models I was interested in custom ordering- Timely notifications and updates on my custom order- Fair and honest advice about what accessories were worth purchasing directly from BMW vs buying on the open market- Never any b/s or static. Just service. Even when I found a little ding after purchase.- Fully integrated sales, service, and parts team - I'd talk to one team member and the information would travel across departments. Everyone was informed, no one had to get another person to solve a problem or answer a question.I will continue to use and recommend BMW of Bridgeport in the future, and I specifically recommend that if you want a consummate professional salesperson, Kurt's your man. Mike

Chiha Woo

Jun 3, 2014

This was my 4th BMW car yet I had the best experience with Jason G. He really knows how to make his customers happy. He is so quick! Really know what he is doing! I love that he is so funny and personable. Quality of his service really stands out. Very impressive!

SJ Park

Jun 3, 2014

Mr Jason G he is awesome. You make me to buy BMW.. hhh you are fantastic.

chihawoo

Jun 3, 2014

Jason G is the best BMW sales person I have ever met! He has found me the best deals! His humor and great personality also made everything so much better. Thanks Jason G! You are so awesome.

JessicaLP

May 30, 2014

Jason G is the best! Just got my second bmw with him. Always an amazing experience and I would deff recommend him to anyone looking for a new car.

Itzel's 3 series coupe

May 27, 2014

Had a wonderful experience with our first purchase of a BMW. Jason G. made the process easier with his good sense of humor and pleasant attitude. Me and my husband felt at ease while viewing all the vehicles in the showroom and out doors. However, once we saw the 3series that we ended up purchasing the process went smooth as Jason made us feel welcome and allow us to take our time with out rushing the process. When I went to pick the car, the process continued to be smooth from finalizing all the necessary paperwork to having the tech specialities Glen teaching me all the fun features that this amazing car has. BMW of Bridgeport will be my new car dealership for years to come. I'm hooked and have no intention of going anywhere else for my new BMW car in the future. Totally happy with my car as well as the excellent experience I had at BMW of Bridgeport. I give Jason G. a 10 plus for the awesome job he does.

David

May 22, 2014

Very happy with our new BMW . Great certified car and very easy transaction with our advisor Kade. Easy to deal with and very patient . Great dealership and highly recommended .

Dandw12

May 22, 2014

My wife and I came in to look at a few certified 3 series cars , we found a very nice low mileage car that we were both very happy about. Kade made the process very easy and he was nice and patient throughout . Overall a great experience and highly recommended .

Badx5

May 21, 2014

We were thrilled to buy a beautiful off lease X5, but from the day we bought the car,it had constant issues. We always had it fixed at the dealership and within the last year, the car has died TWICE with my children in the vehicle. Most recently on a bridge! BMW's answer was to offer us another used X5 at a very slightly discounted price. Bill Green and everyone who I spoke to said these service issues were not normal. When they were unwilling to meet our request they said they would fix the car. Upon picking up the car, and heading to another dealership to trade it in, the car broke down again, not 70 miles after picking it up from the last repair. I am utterly disgusted with this dealerships unwillingness to admit that they sold us a bad car. They need to buy the car back and owe us an apology.

LucaDurante

May 21, 2014

This was my first experience at BMW of Bridgeport. I worked with Jason Gellatly, he was very professional and answered every question I had. everyone at the dealership is very friendly and welcoming. I would recommend this dealer to anyone.

Depukat

May 17, 2014

Fantastic experience in leasing new BMW. Smooth and seamless process with courteous staff - another great experience at BMW BRIDGEPORT. Jason Galletly was helpful, resourceful, and professional.

Tcarey00

May 15, 2014

I have had 2 bmws in the past all purchased from a local New York dealer. I was very unhappy with my experience with service which Led me to contact BMW of Bridgeport , my salesman Kade Walker was very friendly and helpful and I never felt pressured into a decision , he went the extra mile to give me a great deal that I knew was fair . I am very happy and the drive from New York was well worth the trip.

TheodoreLanzaro

May 14, 2014

I recently purchased a BMW 428I convertible from BMW of Bridgeport and client representative Kurt Kressu. Kurt was very helpful in showing me the available vehicles and putting together a price that worked for me. In addition, Kurt was not the typical high pressure car salesman, and the entire transaction was very low-key. Kurt was great at delivery guiding me through the process of the purchase along with showing me many of the cars features.

monique2823

May 12, 2014

I returned to BMW of Bridgeport to purchase a second vehicle because I was SO pleased with my first experience. Traveling over 58 miles because I was treated so well. I certainly was not expecting them to top my first experience. Well they did! Above and beyond! If you are are looking for a new or use BMW it's worth the trip!

Victor

May 8, 2014

This was my sixth BMW from this dealership and the experiences keep on getting better with every new vehicle. Besides being a great professional, Kurt has a special way of giving his clients special attention to details. Great experience. Thank you!

frazao

May 8, 2014

This was my sixth BMW from this dealership and the experiences keep on getting better with every new vehicle. Besides being a great professional, Kurt has a special way of giving his clients special attention to details. Great experience. Thank you!

Jjohn1234

May 8, 2014

I had a wonderful time with my salesman jason g ! He was knowledgable and took the time to make sure I got a great deal . Thanks again

John12122

May 8, 2014

My salesman Jason G did a great job getting me the best deal on my new car , if you buy a BMW ask for Jason, you won't be disappointed .

Williams

May 6, 2014

Just bought my bmw 3 series from Kade, he spent a long time with me going through the car and explaining why it was the bed choice without me ever feeling pressured. I love my car and It was the easiest car purchase I've ever made. Everyone in the dealers was smiling and I was comfortable as soon as I walked in. The whole process was easy and pleasant. Thank you!

MR203

May 6, 2014

Great experience at BMW of Bridgeport all thanks to Jason G! He took care of everything and made the entire experience easy for me. If you're looking to buy a new or used BMW, BMW of Bpt is the place and Jason Gellatly is your man!

Runtime

May 6, 2014

Everyone I met at this dealership were very friendly and accommodating. They all went out of their way to ensure I was being helped, but we're not obtrusive or bothersome. I have never had a bad experience here whether shopping for a car or getting services. At a BMW dealership, you expect great service and they do not disappoint.

suepacini

May 3, 2014

David Baylis and the entire team at BMW of Bridgeport is committed with providing the ultimate dealership experience. David has been my client advisor for my last 4 vehicles and he is truly an absolute pleasure......always responsive, professional, and extremely knowledgeable about the brand. David is a passionate BMW enthusiast and his ownership of several different BMW's really adds a whole new perspective to the initial buying process. David's enthusiasm, combined with his sensitivity to the wants and needs of his customers, ensures a pleasant and memorable purchase experience. However, the level of service does not diminish in any way after delivery. David is always willing to go the extra mile to accommodate any questions or requests.......recently I stopped by to ask for his help with something unrelated to my vehicle. Not only did he take the time to listen to me, but he was more than happy to help me with my request and even followed up with an email for an update. Also, as I got closer to the end of my lease agreements, David has reached out to me to ensure I fully understand my lease-end options. For an unpretentious, no-pressure, car buying experience with people who truly care about putting you in a vehicle that best suits your lifestyle, personality, and budget, visit David Baylis and see for yourself how he and BMW of Bridgeport continue to provide the ultimate dealership experience for the ultimate driving machine!

shellbell7

May 2, 2014

I walked in cold on a busy Saturday and Kade took the time for a thorough test drive and mini lesson. He was easy to work with and lead my husband and I through the process with ease. I would highly recommend asking for Kade when shopping for a car. I am enjoying my new X3. I am still learning about some of the more technical features which I may need further help with, and I want to take advantage of these features. I know that Kade or Glen will welcome me back to offer some help.

G.A. Smith

May 1, 2014

This dealership, in particular salesman Jason Gellatly, provided a great overall customer experience. I was very highly satisfied with the depth of knowledge and the efficiency with which the sale proceeded. Highly recommended!

ACruz

Apr 30, 2014

Kade made the buying experience easy, fast, and fun. Thoroughly went over all new technology and aspects of the car. I recommend this dealership to anyone looking for a new or used BMW.

Tiger 449

Apr 30, 2014

Highly Recommend This Dealership We had previously purchased a new 5 series BMW from this dealership in 2011. My wife and I were looking to purchase two new 2014 BMW's. Our first (and last) "stop" was to BMW of Bridgeport. Beginning with our sales associate, Ernie Ferrari, our experience could not have been better. Below please find the business practices that make Ernie and this dealership stand out: - Knowledge of Product(s) / - Listening Skills / - Encourage customers to order if they want a "loaded" vehicle / - friendliness of all support personnel, including the front desk, parts department, service advisors and finance team / - continuous follow-up as the cars were being manufactured. Above all, Ernie takes the time to understand his customers and deals with each in a manner that supports the buyers personality. Both cars arrived around the dates promised, and each was immaculate upon delivery. Finally, with so much technology built into the car, they leave plenty of time to make sure each customer fully understands the car and its capabilities.

18ted47

Apr 30, 2014

We had previously purchased a new 5 series BMW from this dealership in 2011. My wife and I were looking to purchase two new 2014 BMW's. Our first (and last) "stop" was to BMW of Bridgeport. Beginning with our sales associate, Ernie Ferrari, our experience could not have been better.Below please find the business practices that make Ernie and this dealership stand out:- Knowledge of Product(s) / - Listening Skills / - Encourage customers to order if they want a "loaded" vehicle / - friendliness of all support personnel, including the front desk, parts department, service advisors and finance team / - continuous follow-up as the cars were being manufactured. Above all, Ernie takes the time to understand his customers and deals with each in a manner that supports the buyers personality.Both cars arrived around the dates promised, and each was immaculate upon delivery. Finally, with so much technology built into the car, they leave plenty of time to make sure each customer fully understands the car and its capabilities.

badhddct

Apr 30, 2014

Kade made the buying experience easy, fast, and fun. Thoroughly went over all new technology and aspects of the car. I recommend this dealership to anyone looking for a new or used BMW.

Bimmer55

Apr 29, 2014

BMW of Bridgeport is without a doubt the place to go for anyone looking to buy a new or pre-owned BMW! Ask for Jason Gellatly and I promise you will not be disappointed.

LDW

Apr 29, 2014

I wanted to pick up a certified pre owed convertible for summer driving. They had the light metallic blue. W/ tan interior with automatic trans I was looking for. Jason showed it to me and Isaiah test drove it with me. Done and done. A great car and great followup service.

BrianMuldoon

Apr 29, 2014

I have been working with Matt for over 5 years now with nothing but exceptional service. Matt is extremely knowledgeable and does a terrific job of minimizing any inefficiencies in the lease/sale process. Matt is a terrific resource that I would recommend to anybody interested in a quality BMW.

mweason

Apr 29, 2014

We had a wonderful experience at Bridgeport BMW. Our sales advisor, Kurt Kressu went above and beyond what we normally would have expected. We could not be more pleased.

Joan V

Apr 28, 2014

I got my ultimate driving machine at BMW of Bridgeport with the expert advice and expertise of client advisor, Lisa Crawford and financial advisor, Catherine Rogers and technology advisor, Glen Ramsteck. I love my new BMW X1. I previously had the 328xi but the BMW X1 gives us just a touch more room for our family's needs but drives exactly like the 328xi which I loved. Thank you, Lisa Crawford for all your advice and help and your wonderful team at BMW of Bridgeport. My daughter and I had such a wonderful experience and we walked out with smiles on our faces!

Katie

Apr 28, 2014

I couldn't be happier with my experience leasing my first car at BMW of Bridgeport! All thanks to their amazing team! They make the process as easy as 1-2-3. Lisa Crawford is a brilliant Client Advisor! She has such an inspiring wealth of knowledge on all things BMW and took her time sharing it with us. She is patient, kind, and doesn't hesitate to 'go the extra step' to make you comfortable and happy. After touring the inventory and taking a scenic test drive, we found the perfect car for me and I was able to pick it up the next business day! Catherine Rogers helped us with all the financing details and paperwork. She is a genuinely nice person all around and easy to talk to. She really takes the time to make sure you understand everything in detail. For the grand finale, Glen gave us a full and detailed tutorial on how to operate every single bell and whistle the car has to offer! I was able to drive home completely confident! The whole process of leasing my car was fantastic, and I truly appreciate the team at BMW of Bridgeport.

203specs

Apr 28, 2014

Had an awesome experience with everyone at BMW! Special thanks to Jason G. for making it all happen! Definitely the place to go for anyone looking to buy BMWs.

jvaillancourt

Apr 28, 2014

I got my ultimate driving machine at BMW of Bridgeport with the expert advice and expertise of client advisor, Lisa Crawford and financial advisor, Catherine Rogers and technology advisor, Glen Ramsteck. I love my new BMW X1. I previously had the 328xi but the BMW X1 gives us just a touch more room for our family's needs but drives exactly like the 328xi which I loved. Thank you, Lisa Crawford for all your advice and help and your wonderful team at BMW of Bridgeport. My daughter and I had such a wonderful experience and we walked out with smiles on our faces! I have been driving my car for 4 days now and it drives me. Love the X1! Thanks to all at BMW of Bridgeport.

ktval783

Apr 28, 2014

I couldn't be happier with my experience leasing my first car at BMW of Bridgeport! All thanks to their amazing team! They make the process as easy as 1-2-3.Lisa Crawford is a brilliant Client Advisor! She has such an inspiring wealth of knowledge on all things BMW and took her time sharing it with us. She is patient, kind, and doesn't hesitate to 'go the extra step' to make you comfortable and happy. After touring the inventory and taking a scenic test drive, we found the perfect car for me and I was able to pick it up the next business day! Catherine Rogers helped us with all the financing details and paperwork. She is a genuinely nice person all around and easy to talk to. She really takes the time to make sure you understand everything in detail. For the grand finale, Glen gave us a full and detailed tutorial on how to operate every single bell and whistle the car has to offer! I was able to drive home completely confident!The whole process of leasing my car was fantastic, and I truly appreciate the team at BMW of Bridgeport.

Mdeeb23

Apr 28, 2014

Jason was great to work with and really showed us different scenarios to get us in great cars! Awesome dealership with great service! My wife and I couldn't be happier with our cars! Thanks

catbmw

Apr 27, 2014

Awesome experience ! We purchased our new BMW from our salesman Kade. He made the process very easy and was so easy to deal with. We told him about about how much our cats mean to us and he even showed us pictures of his cats on his phone which was awesome. He was so friendly and knew everything about the car. At delivery he gave us a bmw gift bag which he had even went out a bought cat toys to put in the bag with everything else. Even if I hated the car I would of still bought it because of how great Kade was. But we love the car and love Kade! Thanks again!!!!

CATBMW1111

Apr 27, 2014

We purchased our new BMW from our salesman Kade. He made the process very easy and was so easy to deal with. We told him about about how much our cats mean to us and he even showed us pictures of his cats on his phone which was awesome. He was so friendly and knew everything about the car. At delivery he gave us a bmw gift bag which he had even went out a bought cat toys to put in the bag with everything else. Even if I hated the car I would of still bought it because of how great Kade was. But we love the car and love Kade! Thanks again!!!!

mrlajoie

Apr 27, 2014

Matt Towers and the rest of the staff at BMW really know how to treat a person and make the car buying process simple and painless

Eisia6711

Apr 26, 2014

Hands down the best experience ever! Jason G made it so easy for me to buy my new car. I was so hesitant to go car shopping by myself but after meeting and discussing what it was that I wanted with Jason I knew I was in the right place. BMW of Bridgeport is the place to go if you're looking to buy from genuine people who know how to treat their customers! Thanks a bunch guys!

jramos1987

Apr 26, 2014

I was interested in purchasing a safer car for my pregnant wife. Jason was very helpful in helping me make the correct choice that fits our current lifestyle as well as handle the soon to come changes. Professional and just an overall great guy.

Lfromroundhill

Apr 26, 2014

We have bought so many cars from Matt we have lost track of the exact number. It's always a simple, easy, very well explained process. Perfect! Do yourself a favor and buy a car from Matt.

nyfan02

Apr 26, 2014

Thanks again to Jason G for taking care of me and my family in making the experience a great one for all of us I will definitely be doing business with BMW of Bridgeport again!

Vic88

Apr 26, 2014

Jason Gellatly was amazing! He was friendly, personable, accommodating and well informed. It was a pleasure dealing with someone who trulycares about the product they're selling.

FIG

Apr 25, 2014

This is my first experience with BMW of Bridgeport. Purchasing a car has historically not been a pleasant experience for me, but I have changed my mind after purchasing a car at BMW of Bridgeport! Jason Gallatly, Isaiah and the entire staff were professional, genuinely friendly, and truly made buying a car such a streamlined and hassle free process.

PMFig

Apr 25, 2014

This is my first experience with BMW of Bridgeport. Purchasing a car has historically not been a pleasant experience for me, but I have changed my mind after purchasing a car at BMW of Bridgeport! Jason Gallatly, Isaiah and the entire staff were professional, genuinely friendly, and truly made buying a car such a streamlined and hassle free process.

Runtime

Apr 23, 2014

A very customer oriented dealership Everyone I met at this dealership were very friendly and accommodating. They all went out of their way to ensure I was being helped, but we're not obtrusive or bothersome. I have never had a bad experience here whether shopping for a car or getting services. At a BMW dealership, you expect great service and they do not disappoint.

bobl546

Apr 23, 2014

Jason Gellatly is the absolute best to work with! Jason & Isaiah make you feel so comfortable and are VERY helpful!! Loved my experience working with them! I will definitely be back there.

cjclifford

Apr 23, 2014

I would highly recommend this dealership. They truly understand the meaning of customer service and have made my experience with them worth the trip to CT from the Boston area. In an age where many dealerships are more focused on maximizing their profits this dealership understands the value of relationship building. It's a pleasure doing business with them.

marcootero

Apr 23, 2014

We visited this past Saturday the 19th of April. Kurt took care of us. He put us in a great car, although is was more than I wanted to spend (nice sales job Kurt!). We are extremely pleased with our car, the experience, and the service we received. Kurt warmed up to us after a bit, and I will admit we are no easy customers, but a new friend that we'd love to recommend to all future BMW owners. Thanks Kurt! See you soon.

Happycustomer10127

Apr 21, 2014

We have recently purchased a 2014 BMW x5. We worked with Trevor who beyond being pleasant was extremely professional, understanding and offered a very competitive pricing. Not just on the new car but also on our trade in. We got the best value and worked with someone we would work with in the future. Trevor is a wonderful person who is interested in your complete satisfaction beyond the initial purchase. He is kind, patient, friendly and very flexible. Trevor has been very helpful with all of the questions we have had so far; questions beyond the actual purchase. We are very happy with our car and the purchasing experience, which was wonderful thanks to Trevor. We will certainly recommend Trevor and the dealership to our friends. Thanks! ASE

bosox727

Apr 18, 2014

My first time Walking into BMW of Bridgeport I was nervous, because I knew I was making a purchase that day. Jason G helped me and walked me through the process. He's a stand up guy made sure I was happy and comfortable before selling me a car. Right then I knew he wasn't just trying to get another customer in and out. He took his time with me and made sure that I wouldn't just be riding in style but I would be happy with the car. Overall I had a great experience, BMW of Bridgeport has a team full of winners starting with Jason g.. JASON IF YOUR READING THIS THANKS FOR EVERYTHING.

dannyf810

Apr 18, 2014

Absolutely great experience. Jason Gellaty and the entire dealership was a great experience. I got more than I expected for my used car and paid well less than kbb for 2011 328xi. .9 financing and first payment was paid by bmw really could not have asked for more in a certified pre owned bmw still with factory warranty on it. Best part about it I was looking at one 328xi would have bought it but jason put me in another 328xi that was SO much nicer and pretty much the same monthly payment with all the options . He took the time to put me in the car that was right for me he didn't just "make the sale". I was at a "mom and pop" car lot looking at the same car and with no warranties not certified pre owned and that salesman would have just put me in that car to make the sale. When I drove off the lot they would have been done with me , by using jason and bmw of Bridgeport I have a warranty and feel like I was not all alone. This will make me go back for repeat business. Also Jason's assistant Isaiah was excellent. Overall a+ .

Deb0809

Apr 18, 2014

As a first time car buyer I was very satisfied with the way BMW of Bridgeport does business. Go to BMW and ask for Jason G. He will make sure that you're taken care of, you have my word!

Fav1222

Apr 18, 2014

I Would recommend anyone looking for a certified used car or new car to go to BMW of Bridgeport. Jason was very helpful and reliable, he called me right away when a car came in that I told him I was looking for. The whole experience was wonderful & I love the car I choose. Also Isaiah was very helpful, they work great together & I'm 100% happy with my purchase.

sseith1

Apr 18, 2014

This is the 2nd time I have purchased a car from BMW of Bridgeport, the 1st was in 2006. Unlike the 1st time I went, I was unsure of what type of car to buy. The client adviser, Kurt Kressu, was very helpful. He was patient and allowed me the time to consider what was the best option for me. I ended up test driving 2 different models (3-series manual and X5 automatic). I love manual transmission and Kurt did not try to talk me out of a manual. Something many, many dealerships have tried to do.I had a trade-in and the value BMW of Bridgeport gave was better than I expected. I ended up buying the 3-series manual. The entire trade-in was professionally handled by the staff.I really appreciate the ease of buying a car at BMW of Bridgeport. The sales staff was friendly without being "pushy." I really like this dealership!

pattya2874

Apr 17, 2014

I am so thankful that I was able to purchase my second BMW from Jason Gellatly at BMW of Bridgeport. I knew that I could rely on Jason to give me a great deal on wha it was that I was looking for, and he did just that. The buying process was just as painless as it was 2 years ago. Thank you Jason G and the rest of the team at BWW for giving me yet another great experience! I look forward to doing business with you guys in the future!

DSB

Apr 16, 2014

Overall an excellent car buying experience. My sales associate Trevor Johnson was very knowledgeable and took the time to really understand our needs. Plus he was patient- especially as my 1 year old son was around and about the showroom. Pricing was fair and not very pressured. I would happily do business with this group again.

Estoril Blue

Apr 16, 2014

Amazing Experience! I recently purchased a 2014 328 and can honestly say this has been the best experience I have ever had with not only a dealership but with the Sales person. Jason Merced went above and beyond to ensure my complete satisfaction from beginning to end. Because of the color I wanted (Estoril Blue) the car had to be ordered. Although it was a 6 week wait Jason was consistent and informative throughout the process. He kept me posted on changes and the progress of my car. I have kept in touch with Jason after the purchase and can tell you I feel extremely comfortable calling him at any time and asking a question, even if non-sales related. That what I call a true professional. Thank you Jason!

Luis Hernandez

Apr 16, 2014

BMW Of Bridgeport The overall process of buying my BMW from BMW of Bridgeport was fantastic. From the moment we stepped into the showroom Jason Gellatly showed nothing but great customer service.We told him what we were looking for and right away he took us outside and showed us exactly what we asked for. He explained the car very well and when it came down to actually purchasing the vehicle he answered our questions precisely and made the overall buying process very easy. I would definitely recommend him to make your purchasing process a very easy and enjoyable one. The overall service of BMW Of Bridgeport was excellent and i would recommend them to anyone looking to purchase BMW. I am a very satisfied customer and i am enjoying my vehicle

mrosario88

Apr 16, 2014

I recently purchased a 2014 328 and can honestly say this has been the best experience I have ever had with not only a dealership but with the Sales person. Jason Merced went above and beyond to ensure my complete satisfaction from beginning to end. Because of the color I wanted (Estoril Blue) the car had to be ordered. Although it was a 6 week wait Jason was consistent and informative throughout the process. He kept me posted on changes and the progress of my car. I have kept in touch with Jason after the purchase and can tell you I feel extremely comfortable calling him at any time and asking a question, even if non-sales related. That what I call a true professional. Thank you Jason!

MikeHusky1997

Apr 15, 2014

Top-notch Experience I haven't had such an easy dealership experience in quite some time! It was great as I was not overwhelmed the minute I walked in. I met and dealt with Kurt Kressu on the purchase of a pre-certified BMW. Kurt was extremely knowledgeable about the product and could not do enough for me. I would highly recommend both Kurt and the overall services of BMW of Bridgeport. I most definitely plan to become a repeat buyer there!

dsbIV

Apr 15, 2014

Overall an excellent car buying experience. My sales associate Trevor Johnson was very knowledgeable and took the time to really understand our needs. Plus he was patient- especially as my 1 year old son was around and about the showroom. Pricing was fair and not very pressured. I would happily do business with this group again.

Luis1020

Apr 15, 2014

The overall process of buying my BMW from BMW of Bridgeport was fantastic. From the moment we stepped into the showroom Jason Gellatly showed nothing but great customer service.We told him what we were looking for and right away he took us outside and showed us exactly what we asked for. He explained the car very well and when it came down to actually purchasing the vehicle he answered our questions precisely and made the overall buying process very easy. I would definitely recommend him to make your purchasing process a very easy and enjoyable one. The overall service of BMW Of Bridgeport was excellent and i would recommend them to anyone looking to purchase BMW. I am a very satisfied customer and i am enjoying my vehicle.

MichaelWhyte

Apr 15, 2014

I haven't had such an easy dealership experience in quite some time! It was great as I was not overwhelmed the minute I walked in. I met and dealt with Kurt Kressu on the purchase of a pre-certified BMW. Kurt was extremely knowledgeable about the product and could not do enough for me. I would highly recommend both Kurt and the overall services of BMW of Bridgeport. I most definitely plan to become a repeat buyer there!

first bmw

Apr 14, 2014

First BMW Owner We just purchased our first BMW and had the first of a lifetime experience with Kade our client advisor. We have been purchasing cars for over 30 years and no other experience can match what the entire team at this dealership provided. From the second we walked in , the receptionist was very pleasant. Kade our client advisor was absolutely fantastic. He took the time to really show us and explain the car to us. Great experience. Michael made the financial side seamless and Glen our delivery specialist really took the time to explain the car and systems to us in as simple a way as possible. I WILL , be returning to purchase another car from the incredible team.

Tbarry12

Apr 13, 2014

Kade is absolutely awesome!! He worked with me getting into my second BMW and had a car ready to look at within an hour of calling him!! The whole process was see less thanks to him, and I was able to pick up my car in just a couple of days. I will only purchase a car if it is through Kade :)

Ylber Seferi

Apr 12, 2014

I purchased a certified pre owned 2010 BMW 535 xi from Jason Merced and he really took care of me I am very happy with my purchase thank you

Carmen Martell

Apr 12, 2014

I'm extremely pleased with my certified pre-owned BMX X3. Mr. Robert Batman was extremely helpful at BMW of Bridgeport, and he found me a vehicle that had all of the features on my checklist that I wanted in a car. The service at this office is exceptional, and I truly felt like family, which is what I look for when purchasing a vehicle. It has been 2 weeks since I purchased my vehicle, and I love the way it drives. I'm planning trips for the near future. I recommend this car and dealership if you want prompt and friendly service, in a comfortable atmosphere.

jt535

Apr 8, 2014

Jason Merced, has gone above and beyond what I ever expected of a car dealer. His attention to detail, being readily available at all hours to answers any questions or concerns I may have had, and as this was my first car purchase, he lead me through the financing process and really went out of his way to make this a truly exceptional experience. I was so pleased with his customer service, and expertise, I even referred my own mother, who in turn, also purchased a new car from him.

BurtonAnderson

Apr 7, 2014

Went in looking for a great price on a 325 xi wagon. Spoke with Mr. Merced about options, pricing and the best possible deal i could get.He showed me more than enough to help me nail down exactly what i was looking for! Wasn't aggressive nor impatient with me as we test drove 3 of the options he presented! I know i can be overly critical when it comes to a major purchase, and Jason's great service and patience really won me over!I really appreciated his courtesy and knowledge!

Jamie06614

Apr 7, 2014

Great people to work with.Jason Merced is a great sales guy. He is very professional and has lots of knowledge. I would completely recommend Jason to all my friends.

jgrossarth

Apr 7, 2014

Jason Merced provided me excellent service. He is patient and does what he can to meet your needs and understand your goals. I am very pleased with Jason.

lkole

Apr 7, 2014

We have bought a few cars from BMW of Bridgeport because they treat us so well, and make it so easy to keep coming back! Jason is so friendly and accommodating, and is always willing to work with our crazy schedules. He finds out exactly what we're looking for and why and then offers up the best options. And his service doesn't end at the sale; he has even helped me set up service appointments for both my cars to fit in my schedule and let me know my lease is coming up soon and what programs I can take advantage of. BMW of Bridgeport and Jason are the kind of professionals I wish all car dealers were.

LOVEMYBMR

Apr 7, 2014

Jason Merced did an excellent job - he was kind, warm, professional and found me exactly the BMW I wanted! A+. I highly recommend him and Bridgeport BMW. The service department is also excellent. (and for me there is no comparison for sales or customer service compared to the other BMW dealer I used to go to, BMW of Darien)

W. Carrasquillo

Apr 7, 2014

It's always a pleasure doing business with mr Merced. Everything that he mentioned he was going to do, he did. All the folks I recommend to him, also have a pleasant experience, and appreciate the vast knowledge he has of the product he's selling. Great asset to the company!!! 328xi coupe.

Troxbarr

Apr 7, 2014

I am a 2nd time customer at BMW of Bridgeport. Kurt did a great job with finding my 428i xdrive coupe. He is an awesome client advisor! This is a great dealership, friendly atmosphere and great staff.

TMLM

Apr 7, 2014

Almost one year into my third BMW from BMW of Bridgeport and I wanted to acknowledge the professional, knowledgable and friendly advisor, Jason Merced. There are few class acts like him around especially once you have driven off the lot. I strongly recommend asking for his assistance especially to other female drivers because he doesn't talk down to us.

dugt

Apr 6, 2014

Second purchase with Kade and this one was a good as the first! Smooth, easy and no stress. All questions answered promptly and accurately.Thanks Kade!

dugt

Apr 6, 2014

Second purchase with Kade and this one was a good as the first! Smooth, easy and no stress. All questions answered promptly and accurately.Thanks Kade for a great transaction!

Jim A. PGA

Apr 5, 2014

Just bought my third car from BMW of Bridgeport(second one dealing with Batman). Start to finish the easiest transaction yet. Top notch customer service. Honest, friendly and fair. Every detail of the transaction, and of the car upon delivered, explained clearly and fully. Always made to feel like a valued customer. Wouldn't think of going anywhere else for a BMW. Thanks Batman.

Ccortez001

Apr 5, 2014

I was a new graduate looking for my first BMW purchase. BMW of Bridgeport was a very relaxed environment. I was able to find a vehicle to my exact specifications and price. The entire dealership took care of the paper work in a timely manner with hassle free worry. I would absolutely recommend Ernest Ferrari for your car buying purchase as I know I will be purchasing my next one here from him.

jimalex

Apr 5, 2014

Just bought my third car from BMW of Bridgeport(second one dealing with Batman). Start to finish the easiest transaction yet. Top notch customer service. Honest, friendly and fair. Every detail of the transaction, and of the car upon delivered, explained clearly and fully. Always made to feel like a valued customer. Wouldn't think of going anywhere else for a BMW. Thanks Batman.

CD

Apr 4, 2014

Purchased a certified pre-owned 128 BMW. Found the car on Autotrader, inquired with Kade, he sent pictures and was very helpful in closing the deal over the phone. The process of transporting to our state, obtaining Tags and Registration was done by them and coordinated by Kade. Everything went smoothly. The car arrived at our doorstep in very good condition. Very Happy with purchase. Kade was excellent and exceptionally helpful.

Tandara

Apr 4, 2014

The best car buying experience ever with Jason. Thank you Mr. Jason Gellatly !!!

cdavmd2

Apr 4, 2014

Kade was great. Helpful and made the entire transaction as smooth as possible give that the car was purchased and transported to a different state. The automobile arrived as described and we are very happy with the purchase. Kade was in constant communication throughout the entire process to delivery to our door. Recommend without reservation. Thank you Kade!

lanza313

Apr 4, 2014

Kade Walker made my purchase at this dealership flawless. He was highly knowledgable about the brand and focused on what was important to me and my purchase. This is the second car that I have bought from him and certainly will not be the last. If you are going to this dealership, make sure to see him.

JJinCT

Apr 3, 2014

We moved from NYC to CT recently and only had one car, so I was looking for a used vehicle to double as a car my wife could take the train station as well as another car which could cary us and our 2 kids when needed. I found a used Volvo xc60 through BMW of Bridgeport that was in good condition, reasonable mileage, and they were willing to negotiate an excellent price. In addition there were a couple of items they found which needed replacing/repair to get it into fully resalable condition, and they took care of those items quickly and with quality work. I was able to get a loaner vehicle while they did that work, and all the staff i encountered through the process were excellent, led by my salesperson, Trevor Johnson. I have had the car for 2 months and all is well. I certainly would recommend Trevor and this dealership if you are looking to be well treated.

Tom Fitzpatrick

Apr 3, 2014

I have dealt with Trevor over a number of years and have always found him responsive, informed, efficient in going through the purchase process He always makes sure everything goes according to plan and most importantly if there are any "road bumps" along the way he manages them in a very professional way. He is a great person to do business with and I would have no hesitation in recommending him and his colleagues at Bridgeport BMW for anybody looking to but.

rwilliams21

Apr 3, 2014

I had an awesome experience at BMW of Bridgeport. From Kade to Mike to Glen to the reception folks, everyone was conscientious, helpful and extremely professional. The common theme was that they all truly enjoyed their jobs and working at BMW and it showed. And I know this all comes from Mitch!! Im sure we will be doing business again and I have no problem recommending folks to BMW of Bridgeport.

TomFitzpatrick

Apr 3, 2014

I have dealt with Trevor over a number of years and have always found him responsive, informed, efficient in going through the purchase processHe always makes sure everything goes according to plan and most importantly if there are any "road bumps" along the way he manages them in a very professional way.He is a great person to do business with and I would have no hesitation in recommending him and his colleagues at Bridgeport BMW for anybody looking to but.

ErnieKrajcik

Apr 1, 2014

Thank you Lisa Crawford & BMW of Bridgeport for a great car buying experience! Keep up the good work.This is my second BMW purchase & I must say that the idea of diminishing marginal utility (the second BMW purchase not as rewarding as the first), is dispelled.The sales process was smooth, the financing & delivery proceeded without a hitch. I would recommend this dealership to family & friends.

Maggee20

Mar 31, 2014

Service was awesome!!! I am already considering buying my next car from there...

suepacini

Mar 30, 2014

For the past 10 years, I have leased 4 vehicles from BMW of Bpt. I really can't express how impressed I am with this dealership. I just took delivery of a custom built 335i xdrive with manual transmission and M Sport package and once again, BMW of Bpt provided another unforgettable experience with my new ultimate driving machine. David Baylis has been my client advisor for all of my vehicles and he is truly an absolute pleasure to work with......professional, courteous, knowledgable, but most of all, a passionate BMW enthusiast. Mike Liberatore, Finance Manager, was extremely personable and very conscientious/respectful of my time. Between the time I arrived to pick up my vehicle to the time I met with Glen Ramsteck, Delivery Specialist, the staff at BMW of Bpt made me feel like I was the only person in the entire place. Finally, to top off an already incredible experience, I was in awe of Glen's enthusiam and passion for his job as he walked me through the features/functions of my new car, ready for any questions, but also recognizing my enthusiam for the brand as well.BMW of Bpt is the epitome of "The Story of Joy", BMW of North America's most recent brand awareness campaign. "What you make people feel is just as important as what you make." From the moment you walk into this dealership, it's all about creating moments of joy. Their commitment to the highest level of attention and service is felt throughout the entire process, from the initial contact with your client advisor, the thoughtful goody bag when you take delivery, congratulatory email and links to instructional videos, to reminders for scheduled service. It's these little touches that not only ensure an enjoyable ownership experience, but also sets BMW of Bpt apart from any other dealership in CT!!

ojeziorek

Mar 22, 2014

If you are looking for a very patient and committed sales representative and a dealership that is focused on servicing the customer and making the car buying experience a pleasure, do go to BMW of Bridgeport!There are about12 BMW dealerships in a 20 mile radius of where we live. We visited several. Hands down, Jason Gellatly outscored all his colleagues! He very patiently helped me explore the complete BMW fleet, did research to answer specific questions, and was very responsive to inquiries. The team supporting him is equally customer focused and great. Thank you Catherine Rogers and Glen Ramsteck! The whole experience has been a real pleasure!

Terryjac123

Mar 20, 2014

I am very happy with the service and attention to detail I received during my visits at Bridgeport BMW. After listening to what I was looking for, Robert was able to show me several cars that fit my criteria. He was also very knowledgeable about the cars that I looked at. I was able to find just what I was looking for in the price range that I was willing to spend. I had been looking for a while at several different cars over the past few months and none of them compared to the BMW. Bridgeport BMW made the whole process very simple and stress free.

Superfan#99

Mar 13, 2014

From the moment I made contact with the dealership, this was the easiest car process that I have ever gone through. My salesman, Kade Walker, was patient, knowledgable and lead me through the whole process. The massive selection of cars, both new and used made the car buying process enjoyable and ensured that I was able to pick a car that suited my needs and had all the features I was looking for. The atmosphere in the dealership was unlike anything I had ever experienced, smiles on each and every employees face - everyone seemed happy to be there and happy to help you. The used car manager Bill was also excellent and receptive, no traditional car buying politics, he sat right with me and discussed my trade. Once I had made the decision, the finance manager, Mike was all over it. We discussed my down payment and loan structure - and the response was very personal and professional. Mike made the paperwork end of the deal painless and got me into the car I wanted at very favorable terms. Lastly, the delivery process was flawless, Glen, the delivery guy, was extremely knowledgable and ready for any questions I had regarding the vehicle. While all the people through the process were exceptional, Kade Walker really stepped up to make the car buying process fun and painless. If you are buying a BMW in CT or within 250 miles of CT, I would drive here. I drove from over an hur away and will be going back when I am ready for my next BMW. Ask for Kade, you wont be disappointed.

stkbaxmar

Mar 6, 2014

Facilities are great. Staff was nice. My salesman Jason Gellatly was wonderful and have recommended him to others several times.

unixpower

Feb 19, 2014

This was my first time which I bought a car over the Internet. Kurt Kressu sure madeit easy for me. Kurt is very patient and calm even when he hears a not reasonable offer. He makes you feel that you are buying a car from your friend. He is not pushy at all and that is why I like about him most. He is professional. The other people that I meet in the dealership were nice as well. I know if I want to buy a car I will contacthim even that I live 70 miles away.

Maria E. Carrasquillo

Feb 14, 2014

I recently purchased a BMW 328i x drive and I am in love. I was nervous, confused and unsure of what type of car Ito get. Jason Merced took the time to explain everything about BMWs. As he said, "You are not buying a car, you are buying the ultimate driving machine". And boy was he right. I would recommend BMW of Bridgeport to all my family and friends. Jason was friendly, knowledgeable and patient. Jason Merced is an asset to this dealer. I had an overall great experience and would definitely go back.

merod87

Feb 14, 2014

I recently purchased a BMW 328i x drive and I am in love. I was nervous, confused and unsure of what type of car Ito get. Jason Merced took the time to explain everything about BMWs. As he said, "You are not buying a car, you are buying the ultimate driving machine". And boy was he right. I would recommend BMW of Bridgeport to all my family and friends. Jason was friendly, knowledgeable and patient. Jason Merced is an asset to this dealer. I had an overall great experience and would definitely go back.

CS203

Feb 8, 2014

I am a detail oriented person, and I imagine that I probably test the patience of most car salespeople. Our salesman at BMW of Bridgeport, Robert Batman, seriously his name, was so patient, very understanding and made the experience as effortless as possible. We currently have another BMW, and had already ascertained that BMW of Bridgeport was our preferred dealer for service. So the choice of dealer had been made, but we were lucky to find "Batman"! My car is totally awesome too!

GerryCT

Feb 8, 2014

Everyone at BMW of Bridgeport were very friendly, helpful and accommodating. No surprises and was a smooth transaction. Modern facility and is located right off the highway.

JerryC

Feb 8, 2014

I was on the Market looking for my third BMW, as all of you already know it once you sit behind a BMW steering wheel you wont want to drive any other vehicle. To caught the story short I made a stop at the north Ave BMW dealership, and there while walking on the lot Ernest introduced himself and that day we look but could not find anything on the range that I needed, but we kept communication running and a few weeks later Ernie and I were to able to seal the deal on a nice black on black 2008 X5. These guys rocks at 43 North Ave BMW whenever you go there ask for Ernie

Mike A.

Feb 8, 2014

This was my first time to buy a car over the internet. Kurt was wonderful and courteous In fact all the people whom I came in contact with at dealership were nice. I like to thank all of them for leaving me with a good impression.

Olivier

Feb 8, 2014

BMW in Bridgeport is really a amazing place to get a new car, I went there to change my Porsche cayenne to a BMW and they took care of me right away without to wait. Hernest was the person in charge of me and he was great answering to all my question. We jump in the car soon as I got the store for a test drive, so BMW is really a mix of sport, lux and comfort I really love those cars since I'm kid and I wasn't disappointed by this one. After that Krystine took over for all the papers part of the purchase and she was great too. In the future I will buy another BMW there for sure the staff is AAA!!

CS203

Feb 8, 2014

I am a detail oriented person, and I imagine that I probably test the patience of most car salespeople.Our salesman at BMW of Bridgeport, Robert Batman, seriously his name, was so patient, very understanding and made the experience as effortless as possible.We currently have another BMW, and had already ascertained that BMW of Bridgeport was our preferred dealer for service. So the choice of dealer had been made, but we were lucky to find "Batman"!My car is totally awesome too!

GerryCT

Feb 8, 2014

Everyone at BMW of Bridgeport were very friendly, helpful and accommodating. No surprises and was a smooth transaction. Modern facility and is located right off the highway.

jetxland

Feb 8, 2014

I was on the Market looking for my third BMW, as all of you already know it once you sit behind a BMW steering wheel you wont want to drive any other vehicle. To caught the story short I made a stop at the north Ave BMW dealership, and there while walking on the lot Ernest introduced himself and that day we look but could not find anything on the range that I needed, but we kept communication running and a few weeks later Ernie and I were to able to seal the deal on a nice black on black 2008 X5.These guys rocks at 43 North Ave BMW dealership, whenever you go there ask for Ernie

Audi guy

Jan 8, 2014

I finally made the switch to a BMW, after years of driving Audi's. I haven't tried the new 3 series out, until last weeks test drive, and I was thoroughly impressed! The new 3 series is a wonderful car, and I couldn't have bought it at a better dealership. I was referred to Jason Gellatly from a good friend of mine, and I am glad I took his advice. Jason was a very accommodating person, and we were able to settle on a car quickly, and the price was fair. I will certainly be returning again after my lease! Thanks to Jason and BMW of Bridgeport!

arie1951

Dec 12, 2013

I was looking at several different dealerships for a BMW convertible. Alex steered me to a beautiful 2009 335i. There was no pressure involved and he worked with me on what I was looking for in a certified used BMW. I was considering another car at a different dealer and he focused me onto what was important in order for me to be happy with my purchase. In the end he worked with me and helped me get what I wanted and now I am thrilled with my car. The dealership is a good place to do business and their delivery specialist Glen is very helpful too.

Deb1723

Dec 2, 2013

I have been a Mercedes owner for many years and was quite hesitant to make the jump to BMW. However- it ended up being the best thing I ever did! Never mind the quality of the cars - the staff is amazing at BMW of Bridgeport. The showroom is immaculate - our salesperson Volkan listened to exactly what I was looking for and didn't try to upsell me. Glenn the delivery specialist was awesome. He took at least 45 minutes to explain every gadget, button, light, etc. This was about 40 minutes longer than the time Mercedes of Fairfield took to explain my last car. I will never go back to Mercedes and I will probably never buy a BMW anywhere other than BMW of Bridgeport. A++++

2012M6

Nov 21, 2013

My new car purchase experience was a pleasure and the process was simple. Reason being Jason Gellaty! a true knowledgeable professional to deal with . Would i recommend him absolutely.

The Other Great Chef

Nov 14, 2013

Absoulutely Over the Top. They did everything they said they would do. Donny Frost understands exactly whats needed everytime I need a car. he just makes you feel like your the only customer in the showroom, and you feel that way at every step.The process of it all, is so seamless. It allows you to relax and be confident in your decision. The first step- I walk in for my appt. I then take a great test drive up Rt 8 which has no traffic on it. (they are literally 30 seconds off the highway) We come back to the dealership, Donny grabs a couple coffees and where off to his desk.( the musics always perfect). Donny confirms by "asking" me if this that this is the car I like, the color, the size, all that. Donny adds some quick info in his computer and we make the deal. (so easy) When I come to pick up the car, I meet Glenn, hes their delivery specialist. He's awesome. Then I take a few minutes with Catherine in the Business dept. and she reviews everything and makes it so easy-Terrific. Then Im off with my wonderful gift bag, with all kinds of goodies. Then the greatest thing- they actually called to ask if everything was ok.Incredible.

Boysie

Nov 14, 2013

Matt helped me back in July 2013 with my first BMW purchase (2011 328i xdrive) - Very friendly and knowledgeable. I called in the dealership to see if they had the car i was looking for. Matt returned my call and I was on my way to Connecticut from NJ. I came into the dealership with the car that I wanted to look at already waiting for me. We were able to test drive the car around the area local and mainly highway. Matt was very helpful teaching me the basics of the car as well as getting started financing the vehicle. I drove back to NJ, returning to Bridgeport a few days later as i was approved to finance. I took a train from NYC to Bridgeport as Matt was able to pick me up at the train station. Finalization went smooth.They knew i was in a bit of a hurry but were able to get the main points in finalization. They wanted me to stay a little longer so i can learn more about my vehicle. I appreciate that. Overall, I recommend Matt.

Mike

Aug 30, 2013

Just left BMW of Bridgeport in my new 335i! If you plan on getting a BMW go to BMW of Bridgeport and ask for Jason G. Cannot say enough positive things about my experience with BMW of Bridgeport and Jason.

Nicole

Aug 30, 2013

I bought my 328xi from Jason Gellatly last October. Jason made me feel very comfortable, which was a welcoming change after my last car buying experience. I couldn't believe how easy it was! I am thinking of getting an X3 now for the extra space, and as usual Jason has been helpful in my search for another BMW.

Susan

Aug 30, 2013

BMW of Bridgeport truly exceeded my expectations. From the moment I walked into the dealership, I could tell there was one key difference from other car dealers. People here were actually happy to work for BMW of Bridgeport! It makes a huge difference when you are greeted by a happy salesperson. I would highly recommend Jason Gellatly, who I met with after being referred by a friend. Big thumbs up to BMW of Bridgeport!

Soccer Mom

Aug 29, 2013

I recently shopped around for a used X5 that I could use to bring my kids to sporting events. After stopping at a few dealers and getting discouraged by pushy salespeople, I tried BMW of Bridgeport. Jason Gellatly answered the phone before I came in, and had an x5 pulled up, and cooled off waiting for a test drive. I loved the car and ended up buying the same one I came in to look at. Thanks for treating me with respect Jason!

Stamford Guy

Aug 29, 2013

I came in on a Saturday to BMW of Bridgeport and met with Jason Gellatly. I did not have much time, and certainly did not expect to be leaving in my new BMW the same day. Jason helped me pick out a 528xi loaner car that had all the options I was looking for. I was able to drive the car home later that evening after he had the detail crew clean the car up really nicely. Overall I am very impressed with the efficiency of the entire dealership, and Jason Gellatly made it all possible!

M3 Fanatic

Aug 28, 2013

Jason Gellatly was a true professional. He was able to beat all other dealers offers on my trade in, and get me the best deal on my M3. I always recommend Jason to everybody! Anyone can promise a good deal, but Jason really follows through. From start to finish he was able to answer my questions, and recommend a car that suits me the best, all while respecting my time. Jason Gellatly and BMW of Bridgeport will be my only stop for future car purchases!

toddcicc

Jul 12, 2013

Buyers beware. BMW does not thoroughly check their own vehicle history, ie accident history before certifying them. My vehicle history was misrepresented to me. Intentional or not...questionable, they have taken no steps to rectify or assist me in the situation. After a pleasant and professional conversation with Mitch, dealer manager, we were supposed to reconnect. After a dozen plus calls and messages, Mitch does not have the professionalism or courtesy to return phone calls. If you think BMW NA cares, forget that too. They do not oversee or manage the practices of their dealerships. They are independent to do what they want. So i was told. Bottom line... even though I have an Insurance carrier with a damage claim # and date of accident, BMW fails to acknowledge the damages incurred under their ownership or to do anything about. It is amazing to me that BMW all around will not research or care to rectify such an oversight in their certification process.My vehicle will never return to this dealership. I cant trust the unethical practices and poor service to their customers coming from the top.

mike612angela

Jul 8, 2013

Awesome everyone we dealt with were very helpful and did not try to pressure us to buy a car Jason G. got it done without a hitch.From now on whenever we need a car it will be bmw of bridgeport and Jason G. thanks to all for all your help.

MichaelChekalin

Jun 24, 2013

Kurt has been very patient, attentive and open to our needs from the start. After several test drives, we were able to narrow down the perfect model for us and got a great deal to top it off. Will most certainly be coming back for more than just service in the future. Thank you for the wonderful experience!

smithep

Jun 22, 2013

Jason G was our sales guy, a pleasure to deal with. Bought a 2007 335i and drove the car home the same day (today). We were treated very well by everyone in the dealership. Matt D was good at explaining the many technical details.of this car. Highly recommended dealership.

Super Elite

Jun 14, 2013

I came in the dealership having researched which model I was interested in but was teetering with the purchase of a vehicle. I was initially apprehensive of the entire car buying experience (from past experiences) but pleasantly surprised with Kurt's friendliness, knowledge and customer service. Kurt understood and listened to my wants and needs and located a car for me to test drive.He wasn't overbearing or pushy. He also made the paper work painless and easy. Two thumbs up!

uneprincesse

Jun 14, 2013

I came in the dealership having researched which model I was interested in but was teetering with the purchase of a vehicle. I was initially apprehensive of the entire car buying experience (from past experiences) but pleasantly surprised with Kurt's friendliness, knowledge and customer service. Kurt understood and listened to my wants and needs and located a car for me to test drive.He wasn't overbearing or pushy. He also made the paper work painless and easy. Two thumbs up!

fts7492

Jun 11, 2013

Volkan is a great salesperson and very easy to work with. He sincerely takes interest in you and is willing to go the extra mile make sure you are completely satisfied. He is very knowledge on the product, no pressure, and listens. I would consider myself a very particle buyer and Volkan meet all of my expectations. I have been to many dealerships and met many salespeople and must say Volkan and BMW of Bridgeport are by far the BEST! I would highly recommend them and will return in the future .

BR2013

Jun 10, 2013

I have purchased 4 cars in the last 2 years from Bridgeport BMW.. My salesperson for 2 of the purchases was David Baylis.If you would like a very professional purchase experience, of a new or used BMW, you need not test your luck anywhere else..David Baylis and the entire staff at Bridgeport BMW are top-notch. (They know their cars and their customers)I shopped at several dealerships in CT prior to my experience at Bridgeport BMW.. Let's just say it was armature hour compared to Bridgeport BMW..

olarioo

Jun 8, 2013

Even though I live about half an hour away from this dealership I don't mind driving all the way there because of the excellent care they give to customers and the reasonable prices. I went to the bmw dealership in Watertown because its only 5 min away from my house and they told me that an oil change would cost me 173 $ so I didn't leave my car there and scheduled an appointmentet with the one in Bridgeport and I only paid 65 $ These people are amazing, one of the rare places that offers great customer service

katie23

Jun 6, 2013

I worked with Lisa Crawford to purchase a CPO 2011 BMW 328i x-drive. Lisa was incredibly helpful throughout the entire sales process. Not only does Lisa know the product well, but she provides a relaxed and truly enjoyable sales experience for her customers. Lisa was also very accommodating as both times I visited the dealership I was in a bit of a rush. Lisa was conscientious about my schedule and made the transition out of my previous car and into my gorgeous "new" BMW a smooth one. I felt that Lisa negotiated a fair deal, both on the car I was purchasing as well as with regard to the value of my trade. I most definitely recommend Lisa as well as BMW of Bridgeport to others interested in purchasing/leasing a new or certified BMW. Excellence all around!

TMLM

May 30, 2013

I have been a customer of BMW of Bridgeport since 2008 and this past month picked up a 2013 BMW 328xi. I would be remiss if I did not take a moment to acknowledge one of the main reasons I continue with the Bridgeport location, my Sales Advisor, Jason Merced. I believe him to be an exceptional employee. Jason's professionalism, knowledge, efficiency and genuine friendliness does not go unnoticed nor unappreciated. The process of obtaining my new car was seamless -- perfect -- excellent experience!!

TMLM

May 30, 2013

I have been a customer of BMW of Bridgeport since 2008 and this past month picked up a 2013 BMW 328xi. I would be remiss if I did not take a moment to acknowledge one of the main reasons I continue with the Bridgeport location, my Sales Advisor, Jason Merced. I believe him to be an exceptional employee. Jason's professionalism, knowledge, efficiency and genuine friendliness does not go unnoticed nor unappreciated. The process of obtaining my new car was seamless -- perfect -- excellent experience!!

nwatson1029

May 29, 2013

Jason was awesome!! I walked in as a 24 year old who was serious about buying a car and Jason took me seriously. He was upfront and did not seem to try to pull any fast ones like you would see with a used car dealership. We both negotiated to a fair price where both parties were happy. Over all he was outstanding and defintley made it a great experience.

Nadiya Z/Seneco

May 22, 2013

Poor service, very disappointed. Sales Representative Jason Gellatly very unprofessional, does not keep his word. Purchased vehicle online, received vehicle it was damaged(windshield crack, bumper dent) was not mentioned anywhere when I was buying the vehicle. Vehicle did not have floor mats, Jason gave me his word that I will get them even if he had to buy it himself, did not get them. He told me he will send them to me, nothing received and now does not answer his phone. Acting like some cheap dealership NOT BMW!!!

mdevil

May 21, 2013

Staff is really helpful. I always have a great experience buying a car from Jason Merced. He is very knowledgeable about all the BMW products. I have purchased multiple cars from Jason. I will defiantly go back to Jason (BMW of Bridgeport) to buy cars in future. If you want to spend your hard earned money, this is the right place.

devilmfive

May 21, 2013

Staff is really helpful. I always have a great experience buying a car from Jason Merced. He is very knowledgeable about all the BMW products. I have purchased multiple cars from Jason. I will defiantly go back to Jason (BMW of Bridgeport) to buy cars in future. If you want to spend your hard earned money, this is the right place.

Jonathan

May 19, 2013

I love my new 328i xdrive!! This car is Fantastic. The Dealership from start to finish by far beats all other dealerships. Everyone was great! in at 10am and left by 12:30 with a brand new car. It was the best experience I have ever gotten at a car dealership before. I will be back in 36 months to upgrade! Thanks Jason!!!!

jrkrenicki

May 19, 2013

I love my new 328i xdrive!! This car is Fantastic. The Dealership from start to finish by far beats all other dealerships. Everyone was great! in at 10am and left by 12:30 with a brand new car. It was the best experience I have ever gotten at a car dealership before. I will be back in 36 months to upgrade! Thanks Jason!!!!

djh421

May 18, 2013

Ernie was a wonderful salesman. He was to-the-point, polite, and worked with me to get the car delivered in 24 hours. I literally called on a Wednesday and by Thursday was driving the new car home. He took time to go get the car from off the lot (Ridgefield), and had it ready for me to look at. I would certainly recommend him.

cc

May 3, 2013

This was our 2nd BMW purchase and first with Bridgeport. Ernie was extremely helpful in guiding us thru the timeline and our options. He was responsive and transparent and I would not hesitate to recommend him to my friends/family. Great dealership and great salesman.

ChadCzapla

May 3, 2013

This was our 2nd BMW purchase and first with Bridgeport. Ernie was extremely helpful in guiding us thru the timeline and our options. He was responsive and transparent and I would not hesitate to recommend him to my friends/family. Great dealership and great salesman.

rgahl1

Apr 30, 2013

Jason Merced is the best salesperson I've ever met. He will make sure that the history of car is according to your standard. As a college student, I dont wanna take home a car which is abused before, Jason makes sure I get the product which is worth my money. He is very friendly and always offers the best possible option to overcome situation that may arise. Highly recommended.

askersaeed

Apr 29, 2013

We just picked up our second pre-owned BMW from BMW of Bridgeport. We worked with David Baylis both times and could not be happier! He is a longtime automobile enthusiast and true professional: honest, knowlegdeable, and committed to putting you into a vehicle that's going to suit your needs now and in the future. He also suggested we consider switching our insurance coverage to a company giving special rates to BMW owners and we ended up lowering our rate enough to insure the latest vehicle for free! David is an absolute pleasure to work with and I would recommend him and the rest of the team at BMW of Bridgeport to anyone looking to get behind the wheel of the Ultimate Driving Machine!

Fairfield Mom

Apr 20, 2013

Having previously received very good service at my old dealership I didnt realize what a step up in service was even possible. The whole experience was incredible, a real class act. The store was clean, spacious, bright. I was there several times during the purchasing process and was always offered something to drink, and always had the full attention of the staff. My salesperson, Mike Liberatore, was patient and knowledgeable -- I felt completely comfortable with him. The other staff (delivery specialist, store manager) were friendly, knowledgeable and ready to help as well. I also appreciate that there was never any sales pressure -- it was really the perfect buying experience. I left in a good mood every visit. Plus these cars are simply the most beautiful and fun to drive -- I was never a car person and now I want to drive any chance I can!

pollyg48

Apr 20, 2013

Kurt was an excellent salesman and went above and beyond to help us get the best deal. He was very helpful and great with communicating back and forth. Everyone at the BMW of Bridgeport did a wonderful job helping us feel welcomed and guiding me through the process of finding the perfect car that I was looking for. I am extremely happy and have already recommended this dealership to a few friends! I will definitely be coming back in the future too.

jrmirq

Apr 12, 2013

As dealership service departments go, Bridgeport BMW has been very good. They are accommodating and willing to be price competitive when routine maintenance is needed. But, as with any organization today, 'Caveat Emptor' and keep an eye on them. BTW, the coffee is pretty good.

rcovino123457777

Apr 10, 2013

I had priced BMWs at several dealerships and approached Bridgeport late in the process. At that stage I knew exactly what I wanted and had thoroughly researched the price. Jason acknowledged this right away and pulled no surpises in delivering the car on time and on the price they had agreed to. Sounds simple, but in negotiating with another dealership at the same time, they did their best to make it murky and unclear. Jason knew the car and features cold and was able to arrange the deal quickly to my specifications. I would also commend Glen Ramsteck who was the one who educated me on the cars features - good first overview and terrific response for any follow up questions along the way.All in all, I was very pleased working with these guys.

verenab8

Apr 9, 2013

This is my second purchase at BMW of Bridgeport. I was pleased with the service. I would buy another car there because they really did a great job.

mtohn

Apr 8, 2013

I bought a Certified Pre-Owned BMW. The verbal price they gave me was not honored when I got there to test drive the car and they would not budge on the price, even though the difference was less than $100. We'd agreed that I'd trade in my old car and drive out with the new one. After I spent time transferring my insurance to a new policy, they decided to do a 3 hour repair for a recall (that they'd told me earlier was not urgent and could be done in the next month). They promised the car would be delivered the following day, but called the next morning to say it wasn't ready. They finally delivered the car 2 days after I had paid for it. And they actually expected my praise since they had driven 40 miles to deliver the car to me. They also charged me more than BMW's MSRP for a 5-year Tire & Wheel Warranty, even after I told them that BMW Corporate had quoted me the rate. Since this car uses Run Flat tires, the Warranty is pretty much required, so I was in a no-win situation. They also gave me 45 minutes to make this decision because the Finance & Warranty salesperson was leaving for the day. They told me that there would not be anyone who could write this Warranty for me the following day. Last, the car's alignment was not right They told me I did not know how to correctly test the alignment, even though the car had clearly pulled to the left 4 times during the test drive. They fixed it, but it still pulls to the left. After all this, two of the employees had the nerve to say, 'we hope that the difference in price isn't going to affect any customer survey you may fill out', and 'please give me a good rating in the customer survey because it affects my job'!Be warned, this dealership may not be a good experience for you.

nwai

Apr 8, 2013

Kurt was very professional and not very pushy as other salesman that I had dealt in the past. Kurt was able to find a car that match almost my exact requirements on the lot and I was able to pick it up a couple hours later the same day after we agreed on a price. I would recommend Kurt to anybody that is looking to purchase a BMW in the future.

5Star

Apr 6, 2013

Talk about a heart for helping people! Ernie was the best!!! We could not have asked for a better experience!! We are sending all of our other team members to see him when they are ready to pick out their BMW's!! Thanks again Ernie, you are a truly amazing guy!!!Jim & Kelly Pasquarella

Smith7264

Apr 2, 2013

Our experience was wonderful Kurt was very friendly knowledgable answered all our questions and we got the x3 we wanted would recommend Kurt and BMW of Bridgeport..

BMW Fan

Apr 1, 2013

We recently bought a used X3 from BMW of Bridgewater, our salesman was Matt Daubney. He is very efficient and pleasant, we had a great buying experience as well as receiving a good price on the car. The dealership itself has a very professional environment and the staff is very helpful. I would not hesitate to recommend BMW of Bridgeport to my family and friends.

ACDC

Apr 1, 2013

We recently bought a used X3 from BMW of Bridgewater, our salesman was Matt Daubney. He is very efficient and pleasant, we had a great buying experience as well as receiving a good price on the car. The dealership itself has a very professional environment and the staff is very helpful. I would not hesitate to recommend BMW of Bridgeport to my family and friends.

Pedro Mata

Mar 25, 2013

My experience at BMW of Bridgeport was excellent from start to finish. Kurt was very a pleasure to work with being very patient with me as I required several test drives with my family. The dealership has been very attentive to me following the purchase when I discovered some minor cosmetic blemishes. Without hesitation they addressed the issue instantly. Highly recommended!

ppgrande

Mar 25, 2013

My experience at BMW of Bridgeport was excellent from start to finish. Kurt was very a pleasure to work with being very patient with me as I required several test drives with my family. The dealership has been very attentive to me following the purchase when I discovered some minor cosmetic blemishes. Without hesitation they addressed the issue instantly. Highly recommended!

Rainer

Mar 25, 2013

It was a pleasure to work with Kurt. His professionalism, knowledge of the cars and financial advise was excellent. I can truly recommend him to any potential buyer.

Discerning Car Buyer

Mar 21, 2013

I can't praise Mike Liberatore and BMW of Bridgeport enough for their outstanding service and relaxed and enjoyable buying experience as it relates to my recent 2013 X5 purchase. Over the past 10 yrs, my wife and I have owned or leased 4 BMW's from 2 different dealerships and too bad we didn't start with BMW of Bridgeport - absolutely, no comparison. This November, the lease on my wife's car is up and we look forward to working with them for her next car. It is obvious why they have been awarded the 2011 and 2012 Center of Excellence Award.

bobsilvers

Mar 21, 2013

I can't praise Mike Liberatore and BMW of Bridgeport enough for their outstanding service and relaxed and enjoyable buying experience as it relates to my recent 2013 X5 purchase. Over the past 10 yrs, my wife and I have owned or leased 4 BMW's from 2 different dealerships and too bad we didn't start with BMW of Bridgeport - absolutely, no comparison. This November, the lease on my wife's car is up and we look forward to working with them for her next car. It is obvious why they have been awarded the 2011 and 2012 Center of Excellence Award.

fpd125

Mar 21, 2013

From the minute I walked in to the dealership and met with David Baylis, I was treated with the utmost courtesy and respect. Mr. Baylis was very professional with the transaction of my preowned vehicle. Due to my hectic work schedule, Mr. Baylis voluntarily came in on his scheduled day off so that I can see and test drive the vehicle. I have purchased a number of vehicles during my lifetime, but never I have been so pleased with how well I was treated as a customer by Mr. Baylis and the rest of the BPT BMW staff. I would absolutely recommend this dealership to others.Mr. Baylis and staff should be commended for their outstanding courtesy, respect and professionalism.

maltieri

Mar 20, 2013

This is my first BMW purchase. Jason was as professional and attentive as could be hoped for. He and the rest of the staff made the buying/delivery experience above and beyond my expectations. The commitment to customer service is extraordinary and i would recommend this dealership to anyone looking to buy a car. It's that good. For these reasons, I have to give BMW of Bridgeport the highest rating. Thank you all.M. S. Altieri

ajznino

Feb 28, 2013

Kurt was awesome! Made everything super easy. Loved the car but was truly impressed by the whole experience at BMW of Bridgeport. Previously leased with another dealership that wasn't even close when it came to customer care. Would recommend Bridgeport to anyone and would definitely return in the future!

er441

Feb 28, 2013

I have purchased BMW's through several different dealerships in Connecticut over the past 15 years. Until now I have only had service done on cars at the Bridgeport dealership. Each time the service, no matter how big or small the job was done right the first time and the staff has always been nothing short of exceptional. Recently, I purchased a CPO at Bridgeport. The experience again was exceptional. The friendly, knowledgeable staff that i have always experienced with the service department was the same quality on the sales floor. Jason Gellatly was professional, efficient and very helpful during the entire process of the sale. With both my past and present experiences with the BMW Bridgeport dealership I would highly recommend them without any reservations.

HolessC21

Feb 20, 2013

Jason gellatly was very attentive to my needs from the time I walk in the door until I lift. He make me feel safe in picking the truck that satisfied my needs. Over all he did a great job working with me.

nym4rv

Feb 18, 2013

I experienced a very professional and hassle free buying process. The sales rep understood exactly what I was looking for. Easily, the best car buying experience I have ever been a part of.

Vincent Barry

Feb 7, 2013

As much as it may be true that an automobile such as the BMW sells itself, I approached my recent purchase with some trepidation. My concerns were practical: cost, new or certified pre-owned, durability and wear and tear on the car given the type of work I do (mainly 30 to 40 city miles per day), etc. Nevertheless, I was referred to BMW of Bridgeport and, specifically, to client advisor Jason Gellatly by two of my colleagues. Now, over a week after purchasing a pre-owned vehicle, I still find myself impressed with the service and efficiency of this dealership. I realize also that I was particularly fortunate to have been referred to Mr. Gellatly whose customer service is exceptional to the point of raising this standard far beyond what I have come to expect of many businesses today. His knowledge of the dealership's inventory made the process of choosing my vehicle quite easy as his honest approach in discussing the specifics of the particular model in which I was interested mitigated any concerns I had regarding the purchase. Ultimately, I was able to purchase a high-quality automobile at a very good price. The friendliness and respect I received from this dealership and Mr.Gellatly far exceeded my expectations. When given the opportunity I fully intend to recommend BMW of Bridgeport and Jason Gellatly to friends and colleagues.

l1812g

Feb 6, 2013

As much as it may be true that an automobile such as the BMW sells itself, I approached my recent purchase with some trepidation. My concerns were practical: cost, new or certified pre-owned, durability and wear and tear on the car given the type of work I do (mainly 30 to 40 city miles per day), etc. Nevertheless, I was referred to BMW of Bridgeport and, specifically, to client advisor Jason Gellatly by two of my colleagues. Now, over a week after purchasing a pre-owned vehicle, I still find myself impressed with the service and efficiency of this dealership. I realize also that I was particularly fortunate to have been referred to Mr. Gellatly whose customer service is exceptional to the point of raising this standard far beyond what I have come to expect of many businesses today. His knowledge of the dealership's inventory made the process of choosing my vehicle quite easy as his honest approach in discussing the specifics of the particular model in which I was interested mitigated any concerns I had regarding the purchase. Ultimately, I was able to purchase a high-quality automobile at a very good price. The friendliness and respect I received from this dealership and Mr.Gellatly far exceeded my expectations. When given the opportunity I fully intend to recommend BMW of Bridgeport and Jason Gellatly to friends and colleagues.

jpellegrini

Jan 29, 2013

Kurt was very professional and friendly , quick to respond to questions in person and through email. He is a knowledgable sale person and knows his way around his cars , I will recommend bmw of Bridgeport and Kurt to friends and family .

Stan Dombroski

Jan 10, 2013

I had an execellent overall experience. Kurt Kressu was extremely helpful and very easy to deal with. The BMW of Bridgeport dealership delivered what it promised.

Maggie

Jan 5, 2013

I had a wonderful experience last week when i traded my audi q5 and leased my 535xi . Everyone was extremely helpful and friendly. I look forward to getting my car serviced.

Maggieparrette9

Jan 4, 2013

I had a wonderful experience last week when i traded my audi q5 and leased my 535xi . Everyone was extremely helpful and friendly. I look forward to getting my car serviced.

Imran

Jan 2, 2013

I was looking for a CPO BMW 535i xDrive. I walked in real late in the evening on a Saturday and met Kurt. The 2 cars i had gone to look at had been sold that very same day. Bad luck for me. But then Kurt found me another car that i immediately fell in love with. Ended up coming back that Monday and signing all the paperwork and driving it home the same day. I had gone to a larger dealership prior but the customer service was just not up what i expect from BMW. Kurt made me feel right at home and was honest with me the whole time. No beating around the bush. And he wasn't very pushy which was very important. I would definitely recommend Kurt to friends and family

imahmed

Jan 2, 2013

I was looking for a CPO BMW 535i xDrive. I walked in real late in the evening on a Saturday and met Kurt. The 2 cars i had gone to look at had been sold that very same day. Bad luck for me. But then Kurt found me another car that i immediately fell in love with. Ended up coming back that Monday and signing all the paperwork and driving it home the same day. I had gone to a larger dealership prior but the customer service was just not up what i expect from BMW. Kurt made me feel right at home and was honest with me the whole time. No beating around the bush. And he wasn't very pushy which was very important. I would definitely recommend Kurt to friends and family

A very satisfied customer

Dec 31, 2012

This is my first time buying a BMW, everyone at the dealership was great. All my questions were answered, the hardest part was deciding which options to get.Jason Gellanty is an excellant sales person, even though he was busy the day I went in he answered all of my questions and made the decision process easy. He gave me a good deal that I felt was very fair. I never felt pressured. Once I decided on the car and options he took care of everything including having me insurance switched over. The purchase process was simple, I just showed up and signed. The Business Manager, Catherine Rogers, explained all the paperwork and options in detail. A technician went over the car and all the options including the navigation system and explained how everything worked. I drove away with a good understanding of the car. I'd highly recommend Jason and the dealership to anyone looking for a BMW.

ranbirst

Dec 31, 2012

Jason Gellatly was great to work with. A very professional and patient salesman who gets you the best value for your money. I will highly recommend to work with him.

TECK9903

Dec 31, 2012

This is my first time buying a BMW, everyone at the dealership was great. All my questions were answered, the hardest part was deciding which options to get.Jason Gellanty is an excellant sales person, even though he was busy the day I went in he answered all of my questions and made the decision process easy. He gave me a good deal that I felt was very fair. I never felt pressured. Once I decided on the car and options he took care of everything including having me insurance switched over. The purchase process was simple, I just showed up and signed. The Business Manager, Catherine Rogers, explained all the paperwork and options in detail. A technician went over the car and all the options including the navigation system and explained how everything worked. I drove away with a good understanding of the car. I'd highly recommend Jason and the dealership to anyone looking for a BMW.

BMW5352013

Dec 27, 2012

Jason Gellatly is an outstanding salesman. This is the second car that I have purchased with Jason's help. He explains everything correctly and gives the correct information on the questions that you may have along with working aggressively to get me the best deal he could. He has taken care of the many phone calls, speaking to insurances and to the DMV on my behalf which helped me tremendously. I recommend that everyone goes to Jason Gellatly when purchasing their next vehicle!!

fasterfaster

Dec 27, 2012

As many of us know, the new car procurement process can be painful. BMW of Bridgeport was recommended by a friend but, admittedly, I called with low expectations having worked with many dealerships already. I was pleasantly surprised working with Jason as he was friendly, knowledgeable and able to get a reasonable deal done quickly. I would recommend him to anyone.

Steve Coca

Dec 17, 2012

I had a great experience getting into my first BMW ever. Kurt was excellent as he laid out my options of lease vs. buy vs. certified pre-owned. He took his time showing me the cars and gave me pros/cons for each option. He kept in contact with me by phone and email throughout the process of finding the car I wanted. The car I ended up choosing wasn't on the lot, but Kurt went out and found my car with the colors and packages I desired, and it was delivered promptly. All in all, it was a pleasure, and I hope to be driving BMWs for years to come. I will certainly work with Bridgeport BMW and Kurt Kressu again.

scoca

Dec 17, 2012

I had a great experience getting into my first BMW ever. Kurt was excellent as he laid out my options of lease vs. buy vs. certified pre-owned. He took his time showing me the cars and gave me pros/cons for each option. He kept in contact with me by phone and email throughout the process of finding the car I wanted. The car I ended up choosing wasn't on the lot, but Kurt went out and found my car with the colors and packages I desired, and it was delivered promptly. All in all, it was a pleasure, and I hope to be driving BMWs for years to come. I will certainly work with Bridgeport BMW and Kurt Kressu again.

JGreg_99

Dec 15, 2012

Where do I even start? I have been going BMW of Bridgeport for the past seven or so, and The entire staff is simply awesome. Jason made purchasing a new car worthwhile and perfect! Jason was very courteous, knowledgeable and very patient. I never felt pressured, and everyone was working to accommodate me and worked their best to make it a great experience. I would absolutely recommend them to everyone who wants the best service! And Jason, you are the Man!!! Thanks a million!Greg

Justin

Dec 11, 2012

I purchased my other vehicles from another BMW dealership in CT. I was coming to the end of my lease and trying to get into a 2013 model and my old dealership was stern on the "negative equity" speech. I took my car to BMW of Bridgeport and not only did they get me out of my lease with a pull ahead program and then some, they also located the exact car I wanted and delivered it at a great price. Mike Liberatore was a pleasure to work with and it was by far the fastest delivery I have ever taken. I would strongly suggest contacting Mike before you make your next BMW purchase. He is knowledgeable, personable and not in the least bit pushy. I have no interest in returning to the other dealership I bought my past cars from.

jrehm119

Dec 11, 2012

I purchased my other vehicles from another BMW dealership in CT. I was coming to the end of my lease and trying to get into a 2013 model and my old dealership was stern on the "negative equity" speech. I took my car to BMW of Bridgeport and not only did they get me out of my lease with a pull ahead program and then some, they also located the exact car I wanted and delivered it at a great price. Mike Liberatore was a pleasure to work with and it was by far the fastest delivery I have ever taken. I would strongly suggest contacting Mike before you make your next BMW purchase. He is knowledgeable, personable and not in the least bit pushy. I have no interest in returning to the other dealership I bought my past cars from.

LGreene

Dec 9, 2012

Wow! What a phenomenal experience we had purchasing my X3 at Bridgeport BMW. And Mike Liberatore, in particular, made our experience so pleasurable. Mike was always authentically personable (no phony "sales personality" here!), efficient and conscientious. His product knowledge is clearly first-rate, but never once did we feel pressured or pushed into making any decisions. And never did we have to wait for a return phone call or e-mail - Mike always responded to us immediately (and, IMHO, this is a rather rare quality in customer service today). In fact, my husband and I agreed that our entire experience at Bridgeport BMW could not have been better. We have dealt with several other BMW dealerships in the past and, although we have no specific complaints about them, neither could we ever give them this type of exceptional review . This dealership - and Mike Liberatore, specifically - has clearly made excellent customer service a priority. We would not consider purchasing future BMWs elsewhere, and hope to always be able to work with Mike as our client advisor. Thank you, one and all - we'll be back :). Sincerely, Linda

LGreene

Dec 9, 2012

Wow! What a phenomenal experience we had purchasing my X3 at Bridgeport BMW. And Mike Liberatore, in particular, made our experience so pleasurable. Mike was always authentically personable (no phony "sales personality" here!), efficient and conscientious. His product knowledge is clearly first-rate, but never once did we feel pressured or pushed into making any decisions. And never did we have to wait for a return phone call or e-mail - Mike always responded to us immediately (and, IMHO, this is a rather rare quality in customer service today). In fact, my husband and I agreed that our entire experience at Bridgeport BMW could not have been better. We have dealt with several other BMW dealerships in the past and, although we have no specific complaints about them, neither could we ever give them this type of exceptional review . This dealership - and Mike Liberatore, specifically - has clearly made excellent customer service a priority. We would not consider purchasing future BMWs elsewhere, and hope to always be able to work with Mike as our client advisor. Thank you, one and all - we'll be back :). Sincerely, Linda & Frank

Darren Bedard

Dec 7, 2012

I'll keep this one short and sweet.......Jason Gellatly is a class act, make sure you ask for him. Today I spoke with the Sales Manager and owner, both gentlemen in their own right!Trust me this is a 1st class dealership, that's why I bought 2 cars!Thanks so much, I'll definitely be back!

coca-cola1886

Dec 6, 2012

Well, I am back! 2 cars in 2 weeks! I had such a great experience with open and honest people like Jason and the entire staff that I came back and bought another car. This time I went with the BMW. I am so happy that I am telling all those I know looking for a car to go and see Jason at Bridgeport BMW. A everyone knows sometimes buying a car is a difficult process.....not here! Trust me go see Jason you won't regret it.Thanks Jason!Spoke to the Sales Manager and owner today too! 1st class people in a 1st class Dealership!

maoqi li

Dec 3, 2012

We saw a used BMW 2010 535i black to black car on the internet. My wife then surfed the dealership internet and found that Mr. Kressu has a high ranking in terms of sales service. So she called Mr. Kressu and found the car was still available. We have been searching for BMW 5 series black to black car for some time and also went to a few other dealerships but the deal was never sealed sometimes it was because the price was not right and some other times the sales person or the manager himself did not let us feel comfortable. But this time when we visited the Bridgeport dealership, we sealed the deal instantly within a few hours time. In the first place the car's condition was really good and secondly the price was right. In addition, Mr. Kressu himself and the manager were very direct and effective. They were also very flexible in the negotiation. That made us feel very good. So we had a very good experience for this transaction.

CKfitgal

Dec 2, 2012

With winter on its way, I knew I was going to need a more reliable car. I contaced Ernest Ferrari of BMW of Bridgeport to see what might be available. I made it clear to Ernie I was looking for dependability, good gas mileage, and low maintenance costs without breaking the bank. I'm not a "car person," so to speak, but from shopping around, I was fairly skeptical that anything meeting those requirements would actually be within my price range. To my surprise (and delight!) Ernie found something that met all of my criteria - a used Honda Civic in pristine condition with low mileage, available at a GREAT price. Ernie contacted me immediately about it. When I arrived at the dealership about an hour later, he showed me the car fax, took me for a test drive, and within a few hours I was behind the wheel of exactly the kind of car I was seeking. He handled everything - plates, registration, insurance - in no time flat. Best of all, I got a great trade in rate for my old car (which was truly on its last legs), and an extremely affordable loan.I can honestly say I've never had a better experience buying a car. Ernie was extremely organized, very knowledgable about the product, and very friendly, WITHOUT the pushy, "hard sell" attitude I've encountered at other dealerships. He was genuinely interested in selling me something that would meet my needs, as opposed to just closing the deal. He listens! Ernie and his colleagues (including the Jeff the manager, Catherine the business manager, and the detail guys who made sure my new used car was clean as a whistle) all worked together to make my experience smooth sailing. I HIGHLY recommend Ernie and BMW of Bridgeport. I will DEFINITELY be buying my next car from them!

rbrown001

Dec 1, 2012

I found Tom Hurley and the entire BMW of Bridgeport team to be both extremely professional and extremely accommodating. They went out of their way to source the car I was looking for and and once they did, priced it out significantly less than other BMW dealers with whom I had spoken. I enthusiastically recommend Tom and BMW of Bridgeport to anyone looking to buy or lease a BMW.

VINTAGEBARBIE

Nov 20, 2012

THIS BMW OF BRIDGEPORT DEALERSHIP WAS RECOMMENDED TO ME BY A CO-WORKER. I WAS LOOKING TO TRADE IN MY LARGE SUV, YUKON DENALI XL, FOR AN EVEN TRADE INTO A SMALLER SUV, LIKE THE X5 OR X6. I ASKED MY SALESPERSON WHAT MY OPTIONS WERE FOR THE TRADE IN PRICE THEY HAD GIVEN TO ME. THE TRADE IN PRICE QUOTE OF MY DENALI WAS SUBSTANTIALLY HIGHER AT BRIDGEPORT BMW THAN ANY OTHER DEALERSHIP I HAD VISITED. THE SALESPERSON, MIKE LIBERATORE, KNEW HIS INVENTORY EXTRMEMLY WELL AND TOOK INTO CONSIDERATION MY BUDGET CONSTRAINTS. I WAS ADAMANT THAT I COULD NOT PUT OUT ANY MONEY TO GET A BMW THAT MET MY NEEDS. AFTER 3 MONTHS OF SCHEDULING TEST DRIVES OF VARIOUS X5'S AND X6'S, I WAS NOT THRILLED WITH THE EXPERIENCE OF THE DRIVES. I HAD DRIVEN INFINITIS, AND LEXUS, AND LIKED THE DRIVE BETTER IN THOSE VEHICLES THAN THE 2009 X5'S AND X6'S THAT I DROVE. MIKE EXPLAINED THAT I MIGHT LIKE THE DRIVE OF A NEWER X3. I WAS HESITANT, BUT TOOK THE TEST DRIVE AND WAS THRILLED!!! I WAS AFRAID I WAS GOING TO BE GETTING LESS OF A CAR WITH THE X3, BUT HE EXPLAINED THE KEY DIFFERENCES AND SAID I WOULD BE VERY THRILLED WITH IT IF PUT UP AGAINST THE OLDER MODEL X5'S. HE WAS RIGHT. HE AND DON FROST WORKED WITH ME ON MY BUDGET, I WAS AFRAID THE 2012 DEMO X3 WOULD BE OUT OF MY REACH FINANCIALLY, BUT THEY FOUND DEALER INCENTIVES AND MADE ROOM FOR THIS CAR IN MY LIFE. OVER THE MONTHS THAT I WAS DEALING WITH MIKE, I MADE MANY APPOINTMENTS WITH HIM TO DRIVE OR VIEW A CAR. I WAS ALMOST ALWAYS LATE OR COULDN'T KEEP THEM. MIKE LIBERATORE NEVER BLINKED, HE WOULD SAY "NO WORRIES, WE WILL GET TO IT ANOTHER DAY". HIS PATIENCE WAS PHENOMENAL AND HIS CALMING, UNFETTERED PERSONALITY PERFECTLY MATCHED MY HECTIC HAPLESS LIFESTYLE. HE WAS SO VERY EFFICIENT!!! ONCE I FINALLY DECIDED ON THE CAR, HE MADE IT HAPPEN WITHIN HOURS!!! HE WANTED TO MAKE SURE THE CAR WAS DETAILED EXTENSIVELY, SO WHEN I WENT TO PICK IT UP, IT WASN'T READY!! I HAD TWO APPOINTMENTS WITH IN THE NEXT HOUR OR TWO, SO HE GAVE ME A LOANER VEHICLE TO GO TO THE APPOINTMENTS AND TO PICK UP MY KIDS, THEN I WENT BACK TO THE DEALERSHIP AND MY CAR WAS READY. HE TOOK SOOO MUCH TIME TO GO OVER THE FUNCTIONS OF THE CAR. HE REALLY KNEW EVERY SINGLE DETAIL ABOUT THE CAR. I WAS VERY VERY IMPRESSED WITH HIS KNOWLEDGE. HE EVEN OFFERED TO SHOW ME HOW I COULD UNTILIZE SOMETHING IN MY OTHER OLDER BMW, THAT I WASN'T AWARE WAS A POSSIBILITY. DON FROST MADE A POINT TO MAKE SURE HE WAS THERE WHEN I PICKED UP THE CAR. I FELT LIKE ROYALTY AT THIS DEALERSHIP!!! I WAS ONLY BUYING A USED CAR, AND THEY MADE ME FEEL LIKE I WAS BUYING A BRAND NEW 7 SERIES VEHICLE!!!!MIKE EVEN REFERRED AN INSURANCE PERSON TO ME WHO WAS ABLE TO SAVE ME 3,400.00 A YEAR IN VEHICLE INSURANCE FOR BOTH OF MY BMW'S. I WISH I COULD DEAL WITH PROFESSIONAL PEOPLE SUCH AS THESE IN ALL ASPECTS OF MY LIFE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE AND EVERYONE.

He's

Oct 27, 2012

This is my second time buying a car from BMW of Bpt. But it's many years. I was pleased with professionalism of Lisa. She had been recommended by a friend. She was not pushy and respected my decisions and the time I took to make my decision. And answered all my questions. The customer service of BMW is great and I for one appreciate it.

reyxlp

Oct 24, 2012

I was looking for a used 2010 Audi A3 TDI with a particular set of options and packages, and BMW of Bridgeport was the closest dealer to me that had one.I decided to drop by and ask for a salesperson. The greeter introduced me to Kurt.Kurt was great. He made me feel comfortable, being attentive and responsive without being pushy. He was knowledgable but when he didn't know something, he offered to find out rather than just making something up.He seemed happy to let me test drive the car and patient but responsive over the next few days while I looked at another couple of cars. I kept him posted and he didn't push me to buy the car, which I appreciated.In my personal opinion, the car was priced a little high. Kurt was willing to work with me to find some flexibility and although I think the dealership still could have come down a little more, we agreed on a price and I appreciated Kurt's willingness to negotiate with me in a very straight forward, polite and hassle free manner.I probably change cars more often than the average person, always buying used or CPO and rarely through dealerships because of the cost and quality of experience -- however -- I cannot recommend Kurt highly enough and I wish all dealership salespeople took his approach. I have given him the highest possible ratings on this site for every category except price (4 out of 5) but that is very subjective and probably the dealership's decision more than the salesperson.Kurt is 110%.

Dougied22

Oct 23, 2012

BMW of Bridgeport is a class organization. They go above and beyond making the customer satisfied. Salesman Kurt Kressu will work with you for the best deal. We highly recommend Kurt! Thank you Kurt for all of your help - D & J.

chriskchris

Oct 21, 2012

Mike took all of the anticipated drama out of the transaction by giving me a great deal not only on the pruchase, but also for my aging trade-in. Having done all of my homework from Consumer Reports, and dreading the pending negotiating, I was quickly amazed that they offered the best possible deal that even exceeded what Consumer Reports recommendation.

lifesaver214

Oct 19, 2012

I lease a car through BMW of Bridgeport and my experience just keeps getting worse. Every time I have an issue they act as if I am bothering them. The staff is always rude and impatient. They talk to me as if I am an idiot and always make things more difficult. I love my car, but dealing with the dealership has made me despise BMW.

mcorraro

Oct 19, 2012

I just switched to BMW BPT from BMW North Haven due to Mike Liberatore working there. I am very pleased with not only Mike but also the dealership. Mike is an awesome employee . He always goes above and beyond to ensure that the customer's needs are met. I know that when working with Mike he will do his best to take care of me even after the deal is done. I will continue to do business with BMW of BPT especially if Mike is there to take care of it.

anthonymoran1

Oct 16, 2012

Every time i went for service, I always took a look at the showroom and Jason Merced was always there with an answer to all my questions. I recently referred my brother in law which purchassed a car from Jason and was very Pleased in every aspect. Now im building my Car with Jason as we speak ...very excited

BCole88

Oct 16, 2012

After a week of looking at different pre-owned 3 series BMWs, I am so glad I took the trip to BMW of Bridgeport, where I purchased a car that exceeded my expectations. As a female in my early 20's, I was apprehensive about car shopping on my own, but Mike made me feel comfortable from the very start of the experience and I felt that I was treated just as any other customer would be, by everyone at the dealership. The experience was a breeze and I never felt uncomfortable or pressured. Mike was knowledgeable and a pleasure to deal with from the time he first showed me the car I chose, until I picked up my beautifully detailed car and he took a lot of time at the end of the day to show me exactly how everything worked with the navigation/computer system. My entire experience with the dealership was pleasant, thanks for the great job!

Candicebaird

Oct 12, 2012

We were in the market for a used diesel BMW X5 or Mercedes-Benz ML350 Bluetec and after searching online came across BMW of Bridgeport. We headed down without an appointment to see what was on the lot and was immediately greeted by Jason Gellatly who from the start was very courteous, polite, and informative. In short, we were able to test drive and get all the facts about both models of interest. In the end, we were able to make a deal on a CPO BMW X5 that was about $5,000 cheaper than similarly equipped models, for which we were extremely excited and actually purchased the vehicle. Overall, the dealership was very professional and courteous. Service department seemed to do things in a timely manner, and fixed what we asked and didn't charge us for extra services. The only problem we've had is that we've had to ask the sales rep for several items that were promised to us at least 5 times now. Things have since been sorted, but we still shouldn't have had to repeatedly ask for things we were promised.

cbrox

Oct 6, 2012

This is the third car I have gotten at BMW of Bridgeport and the second time I have worked with Kurt Kressu. Kurt has always treated me in a friendly and professional way. He is honest and forthright in his manner and I appreciate that tremendously. In addition to Kurt, the overall experience I have had with this dealership, from sales to service and every individual has been great. This is the reason I keep coming back to them.

explitz

Oct 6, 2012

When I called Bmw of Bridgeport regarding a BMW X5 3.5i I ended up speaking to Kurt. Kurt answered all my questions and was very helpful. Any information that I requested he sent it to be as soon as possible. He gave me a great price and we finalized the deal within 2 hours. I didn't even need to negotiate with Kurt and he didn't give me any pressure putting down a deposit. I'm very confident that he will take me when the car arrives. I would definitely recommend him to all my friends.

joe.woehrle.96

Oct 4, 2012

Kurt Kressu was great to work with. I had a very good experience and would purchase the next vehicle with this dealer again in the future.

aida.l.lopez.1

Oct 2, 2012

If this would have a 10 button I would press it. It was a great experience and great service.I got exactly what I wanted and more.

Nicandramarie

Sep 26, 2012

Our experience purchasing our first car from Mike was fantastic. He was friendly, helpful and never pressured us in any way. Mike is extremely knowledgeable on all aspects of cars enabling us to have high confidence and trust in him. I will be referring all my friends and family to him. Thanks for all your help Mike. We are very happy with our purchase.

jim.ferrante.75

Sep 24, 2012

Tom is very knowledgable and has the right balance of following up to maintain interest and momentum. A pleasure to deal with, as was the entire dealership.

EndlessX1

Sep 20, 2012

My 09 335xi MSport coupe was coming to the end of the lease term and I took a trip to BMW of Bridgeport to speak with Mike about purchasing a new vehicle. Needing more room, Mike pointed me towards the new 2013 X1 MSport. As I am very particular, Mike was very patient with me and answered all my questions to help me build the new vehicle I was looking for. Once the vehicle came in I fell in love with it and would Highly recommend BMW Bridgeport and Mike Liberatore to anyone looking for a BMW! I have had a great experience dealing with the rest of the staff as well regarding finance and lease end return. 10/10 in my book!

ken.lapre

Sep 16, 2012

This dealership is one of the worst I have had the misfortune to do business with. I purchased a "Certified Pre-owned" automobile from them. I live in RI and specifically chose this dealership because they had the car I wanted and they seemed like a large, reputable dealer. Wow! Was I mistaken! I was working with Jason Gellatly who was very nice during the sales process and we quickly agreed on a price. He even offered to have the car registered in RI. I mentioned that was necessary as I felt we could handle it and it was an unnecessary imposition on the dealer. However, Jason convinced me that this is something they do every day and it would be much easier if they did it for me so I agreed. (Mistake #1).When I returned several days later to sign the final papers and pick up the car, I was told I had to pay an additional $300 for the registration process. I tried to cancel them completing the registration and do it myself but the paper work was complete and there was no one who could redo the papers and I didn't want to return another time so I agreed to the additional $300. (Mistake #2).I drove the car home with a dealer's plate and waited for the registration. After a couple of weeks I called the salesman - Jason - to ask him what the delay was. He never returned any of my calls so I called the Certified Pre-Owned Manager - Bill Greene. He never returned my call but his secretary did and said she would check on it. Bottom Line: I received the registration almost a month after I purchased the car.Now I wanted to be reimbursed for the addition charge of $300 less the cost of registration - $65. I made several more calls to Mr. Greene with little luck. While this was going on, I took the car to be inspected for the RI required inspection sticker. Imagine my shock when I was told the car needed new struts and mounts in the front-end and the car would not pass inspection without them. Total cost of this repair - $750.Bottom Line - I made numerous calls to Mr. Greene and eventually received a check for a little over $900. They still owe me $36.43 and I still have the dealer plate I used to originally drive the car home. That plate is going to cost them $36.43 to get me to return it to them.Also, when Mr. Greene agreed to pay to replace the struts, he told me that they would not honor the warrantee any further regardless of any more problems I had with the car. I have now had the car for three months and the brakes need to be replaced.So when this dealership offers a warrantee on a vehicle, it is worthless. Avoid this dealership at all costs!

Bump Williams

Sep 15, 2012

In December 2009, I signed a 3 year lease for a 3 Series BMW that is coming to an end. Lauren from the business office reached out to me via e-mail and set up an appointment to discuss options for us to consider at the conclusion of the lease. We were greeted promptly by Lauren and she introduced us to Michael Liberatore as our service representative. Michael asked a lot of questions about our satisfaction with BMW, what we were looking for in terms of a new style and then took us out and showed us new models, BMW enhancements and matched us up with 3 cars that fit our lifestyle. Michael was just terrific and we ended up with a new BMW X-3 which we are just ecstatic about.

Lynchjk

Sep 14, 2012

Worth the extra drive for excellent customer service! Very prompt in getting answers to questions, findi g what car you are looking for and willing to work with you to get a reasonable deal.

Beegson54

Sep 13, 2012

There was no pressure. Kurt was extremely knowledgeable and friendly and so was Cathy (who handled the finance end). Also, the facility itself is very user friendly, clean and well-organized. There was a great vehicle selection and I found the car I was looking for. I'm very happy I went to Bridgeport BMW!

lfjii

Sep 5, 2012

I've been loyal to BMW in part because the purchase experience is typically very positive -- and my recent purchase experience at BMW of Bridgeport was no exception. Kurt Kressu had a low-pressure approach, and he was genuinely interested in ensuring I got the car I was looking for at the best price. I was pleased with the trade-in offer BMW of Bridgeport made for my old BMW as well.

X5X6

Aug 14, 2012

A few years back, had an appalling experience with BMW of Bridgeport and the sales person we worked with after telling the guy we were interested in purchasing two cars. We bought the two cars elsewhere, since it literally seemed like he had no desire to sell us a car. The guy was rude, unpleasant, and dismissive.Ready to replace those two cars this year and being that BMW of Bridgeport is very close to our home--and after reading some recent reviews online--we decided to give this dealership another chance.Made contact, relayed our bad experience story and that we really would like to do business with them but want to ensure no repeat of that experience. I'm not sure if it's a whole new team there from end-to-end or we just got the bad seed back then, but working with everyone here, especially Kurt Kressu, was a night and day difference.Reason for "great" review...* Straightforward and easy to work with and deal with* Very simple negotiation (over the phone) with more of a win-win attitude than a see-what-you-can-squeeze-from-each-other approach* Fair* Helpful* Informative (One car was custom ordered, and got status updates along the way without the need to ask)* Not your typical high-pressure, impersonal experienceThanks Kurt and BMW of Bridgeport for "winning" our business through a great experience.

HeidiHum

Aug 2, 2012

I've dealt with BMW of Bridgeport twice. Once for a lease and most recently for a used car purchase. Both experiences were great. John Rossetti was very friendly. His low-key, no-pressure, relaxed approach was the perfect match for me. I purchased a non-BMW product and John was more than willing to do the research it took to answer any questions that I had regarding my specific car, it's make and model. Catherine Rogers, Business Manager, was also both friendly and knowledgeable. Thank you BMW of Bridgeport for a comfortable and enjoyable car purchasing experience.

em60

Jul 20, 2012

Most unprofessional staff in my many years of BMW purchasing experience. Don't bother wasting your time or money, especially you brothers and sisters. I thought being a resident of Bridgeport, they could have been nicer and respectful of this community.

kevin keady

Jul 8, 2012

Kurt was knowledgable, perceptive and very straight forward. He answered our questions, understood our budget and made the delivery process simple and easy. Thank you.

amykarp

Jun 30, 2012

Jason Gellatly understood exactly what I wanted in trading in my current Certified Pre-Owned 535xi and finding a much newer 535xi. I had requested this a few months ago and Jason continued to contact me to let me know he was looking for what I wanted. As soon as an appropriate car became available he called me and I came into the dealership. He was proactive in providing me with different examples of financing and what my trade was worth. Everyone at BMW or Bridgeport that worked with me on this deal, including Katherine or Catherine in the F/A department was exceptional and I could not rate their performance as anything less than "great."

wasque

Jun 27, 2012

I had a wonderful experience at BMW of Bridgeport. I worked with Dave Baylis and Lisa Crawford, as well as Catherine the credit & financial services handler. They made my first time car buying experience memorable and simple. I consider myself lucky to have found the perfect car at the best dealership around. I got a great price, excellent sales help, a worthwhile trade-in value, and an awesome interest rate. The client advisors do not make constant attempts at reaching you, and they do not send multiple annoying emails a day, like other dealerships I have visited. I would highly recommend doing business with Dave, Lisa, and Catherine. I will most definitely visit BMW of Bridgeport for my next car purchase.

devilmfive

Jun 7, 2012

I had a great buying experience at this dealership. Salesperson (Jason Merced) had a great knowledge about the car and gave all the necessary informartion. I would recommend anyone to buy your next car from Jason Merced at BMW of Bridgeport.

MysticMary39

Jun 4, 2012

This dealership had the best price on the East Coast, and they made everything happen in less than two hours. My husband walked out happy and impressed. This dealership is not pushy at all, and they made the experience of buying another BMW all more enjoyable, we will definitely go here again!

tennispro

May 21, 2012

Thank you Kurt for a great experience buying my first BMW! Flexible, friendly, and a hard worker. Always willing to help & answer my questions! Great job!

dale091460

May 9, 2012

This is my 2nd new BMW !! Leased my first 3 series from BMW of Chattanooga in 2009, and now, this latest one, from BMW of Bridgeport. Had the good fortune of dealing directly with Tim Coughlin, Gen Mgr. Tim laid out the figures and I bought the car right over the phone !! Tim was an hour and a half away, and there is a BMW dealer much closer, but Tim's honesty, his integrity and his desire to earn my business was apparent from the very beginning. Tim then introduced me to Kurt Kressu, who finalized the deal and made the delivery just as pleasant. Take my advice, I've dealt with BMW dealers in Tenn, Fla, and Ct... Tim Coughlin and Kurt Kressu have earned my loyalty. I will send everyone I know to see Tim and Kurt, and know when its time for my next "Bimmer"....well, just knowing I can reach out and be treated with honesty and respect......know I'll be back......need I say more ??

npichotta

May 3, 2012

Tom Hurley was very helpful and informative. Made the buying process enjoyable. I would highly recommend him to anyone interested in buying a BMW. The dealership is modern and very inviting. Great service department. I switched from Darien BMW for the superior service.

Arsenal10023

May 2, 2012

Tom Hurley is a professional - he listened and worked with me to get the car that best fit my needs. I would use him again in the future. Things were a little hectic at month-end so I felt a tad hurried.Catherine was a fast talker - felt like I was being "processed". I would suggest she tone down her pitch (or perhaps drink less coffee). A bit too much of a hard sell on the add ons being offered.Overall a quality experience.

Tilak

Apr 29, 2012

Tom was one of the best dealers I've had in my 30 years of buying cars. He is very knowledgeable about the ActiveE that I leased and was very quick in getting information he didn't immediately have. Tom is also a very nice person. I would highly recommend both Tom Hurley and BMW of Bridgeport to my friends.

TerriG

Apr 27, 2012

Best experience I've ever had buying a car. This followed a visit to other BMW dealers that preferred to use the salesman as a gate,experience during the sales process. At Bridgeport, you speak to everyone the person who appraises your trade, the manager, the owner if you want. We were so impressed - we went in for a used car and came out with both a used car and a brand new one! Ernie was awesome - even called within days to make sure everything was fine - which of course it was!

Jpfautz

Apr 17, 2012

A very professional, friendly and efficient transaction. Tom took care of everythingthat needed to be done. A very enjoyable experience. Caroline was also very professional.

Mrbgibson

Apr 17, 2012

Me and my grandmother had a excellent experience with Kurt and purchased a 2009 BMW 3 series the same day,Thank You KurtBrandon GibsonAlbany NY

Jwheeler11268

Apr 1, 2012

This is the 5th BMW I have bought from BMW of Bridgeport and David Bayliss. David is an absolute pleasure to work with...knowledgeable courteous and best of all...NO pressure! I have recommended several friends to David as well and each have thanked me saying its refreshing to work with a car salesman that doesn't pressure you. I HIGHLY recommend!!

CrystalRod

Mar 26, 2012

I wanted to say thank you to BMW of Bridgeport an Kurt an everyone willing to help with the satisfaction of my experience. Kurt seem a little unfriendly at first but once you get to know him he's wounderful an hard working! Thanks again Kurt an to BMW of bridgeport for all there help! I'll never go to any other dealer!! Thanks again from Crystal R.

stkbaxmar

Mar 21, 2012

LOVE my 528xi. Jason was very patient with me while I test drove lots of vehicles. He was on the spot with his choice for me. He was a pleasure to work with and I have already recommended him to others.

frazao

Mar 12, 2012

This was our 4th new vehicle from BMW of Bridgeport. It is a wonderful feeling when the staff remembers your Kids since their first visit to the dealership, many years ago...Of course we have always been pleased, otherwise we wouldnt return, but this time it was a very extra special experience we thank you for your help and we send a very special thank you to Kurt.Great Job!The Frazao's

loribubby

Mar 10, 2012

I had a great experience buying my 1st BMW from Kurt Kressu of BMW of Bridgeport. Kurt was a pleasure to work with. He took the time on multiple days to accommodate our busy schedules and never made us feel rushed or pressured. He worked with us to make a deal that we would be comfortable with and was very patient with all my questions. Couldn't be happier!

davidr218

Mar 9, 2012

I searched high and low in New York where I live to find my specific 335i Convertible. I found a few in NY but the service at those dealers was so bad I started looking outside of NY and found my vehicle at Bridgeport. The Service was EXCELLENT and Tom answered every quesiton I had, before during and even after!! Fantastic Dealer!!!

jap621

Mar 8, 2012

I was surprised how easy it was dealing with everyone. They met my price on the buy as well as my trade. I felt that I was treated with respect and fairly. I will buy my next car from them.

tallbee

Mar 7, 2012

Tom Hurley did a fantastic job of working the best deal possible for me, trading my high mileage lease for a newer, low mileage certified vehicle. Additionally, I have serviced my car at this dealer for the last three years, and the quality, communication, and process has been nothing but smooth and easy. I would highly recommend this dealer.

dsapp000

Mar 5, 2012

I had a very good experience at BMW of Bridgeport in my new car purchase. Tom Hurley and the rest of his colleagues were as excited about my purchase as I was, communicated professionally with me in person, and by email and phone. There was no pressure to add on "extras." I would be happy to recommend this dealership to family and friends. A+

richard.honorowski

Mar 3, 2012

my wife and i were interested in either purchasing a pre-certified vehicle or leasing a new one. dealing with kurt was a pleasure. he took the time to find out what we were looking for in a vehicle and about how many miles we expected to put on the vehicle per year. kurt was very helpful in showing us how the finances would work in either the purchase of the pre-certified vehicle or the lease. our decision was made easier because of his knowledge of the vehicles and the various purchasing or leasing options. we decided on leasing a 2011 328xi. the vehicle is great. kurt was professional and a pleasure to work with.

914devin

Feb 25, 2012

Kurt was a great help and a true sales professional. He was very easy to work with and got straight to the point. He was upfront with my questions and got down to business to make a deal that worked within my budget. He was available when I needed his assistance and followed up in a timely manner. I will certainly be going back to Kurt for my next BMW.

FranklinPowell

Feb 8, 2012

He was professional, quick and to the point. He did not try to oversell and gave us time/space to think about our decision without having to ask.

mrscelo

Feb 6, 2012

My old car was totaled and I needed to replace it quickly. My salesman, Jason, was knowledgeable, friendly, patient and very supportive. He was always available and answered my questions no matter how trivial. I was having a hard time deciding which car to purchase, and he helped me look through the entire inventory until I was sure of what I wanted. He made me feel as if I was his only customer and he had all the time in the world for me. It was a very positive experience, and I would definitely buy another car at BMW of Bridgeport.

peter choi

Feb 5, 2012

overall great experience from start to finish. didn't think america was about service anymore; always about efficiency and the bottom line. we stumbled across kurt by pure chance and i consider us to be lucky we did.their quality product (great car) and spectacular service makes me realize why bmw has become such a market leader in the luxury car segment.i will definitely go back when i'm eady to buy another car and would without question recomend to a friend.

erikakmura

Feb 2, 2012

Kurt was great. I had dealt with another dealership and felt like they did not care about whether I leased or not. They were not returning call about buying my car coming off lease as well as they would not work with me at all on price. Kurt spent time with me and emailed me updates and in fact the car came in 4 weeks earlier then expected. I was very pleased. Completely different experience.

Ivanset

Feb 2, 2012

This is one of the best dealers that I have deal with , the service was great , and service advisor ; Walter modeen was so good and I will officially call hem , best manager!!! Thank u for all ur service walter!!!!

bpct

Feb 1, 2012

Kurt was incredibly professional and honest from the very beginning. He knows his product very well and has a commanding understanding of the business. He came in with a very fair price and a reasonable trade offer for my existing car without any haggling. He was very transparent with the various pricing methods and factors which allowed me to easily decide which was right for me. Kurt and his Sales Manager stepped up and were able to get very close to the price that I was looking for. If you're looking for a transparent process with an honest sales person (with no high pressure tactics) I would highly recommend working with Kurt and BMW of Bridgeport.

mikelkenney

Feb 1, 2012

This dealership knows how to run a business. Everyone was friendly and knowledgeable, particularly client advisor, Jason Gellatly. Jason took me on my test drive of a new 2011 BMW X3 and was able to meet all of my questions and concerns with honesty and thoroughness. Jason worked hard to meet my expectation on sales price and trade in and I purchased the day of my first visit. He helped me find cheaper financing outside of BMW as well, and even helped with my insurance company They processed the sale faster than any other dealer I've worked with and I wa able to drive home with the vehicle about an hour after makin the deal. I would highly recommend others to do business with this dealership! Thank you!!!!!!!

wkh

Jan 31, 2012

This was the second car I purchased from BMW of Bridgeport, both times working with David Baylis. As with the first time, the overall experience was excellent; David was extremely friendly, knowledgeable, thorough, professional and perhaps most importantly, honest. I am usually very cautious when buying cars but David was able to make me feel comfortable and answer all questions, concerns and offer insights into what may be the best model for my needs, at no point ever trying to force me into a decision or steer me to a car that didn't make sense for what I required. I would highly recommend David and BMW of Bridgeport to anyone I know, it is refreshing to have someone you can trust while making such a big purchase. Thank you and keep up the good work!

1st1

Jan 30, 2012

I bought my BMW! The staff was great I would buy again from them and refer. Go see Jason G! I didnt think i would get approved for the special financing but they worked it out for me AND with NO MONEY DOWN! that might have been the best part!

jklugmn

Jan 23, 2012

i researched my vehicle thoroughly before going to a dealer, and then i researched dealers. i chose bmw of bridgeport because it had several x3's in inventory, and a bigger inventory in general, compared to another dealer which was a bit closer. i wanted to check out the rear seating for space. i also wanted to compare the sport seats with the regular seats [liked the sport seats], and see if i wanted the heads up display [no]. i later learned that the fact that bmw of bridgeport is a high volume, center-of-excellence dealer probably got me an earlier production slot than i might have received elsewhere. the fact that the dealer was rated very highly on this website also contributed to my decision to go there.i looked over the reviews of their salespeople, and saw that they were all positive. the fact that kurt kressu had by far the most reviews led me to conclude that he sold a lot of vehicles and thus knew how to get a deal done.i emailed kurt and arranged a time to come in. i spent a little time checking out the rear seat, the various front seat choices and the heads up display and then sat down to negotiate a price. he sat at his computer and i had my laptop open in front of me with all the info i had on pricing, and a lease calculator. we went through the options i had chosen, agreed on what the msrp was and then i asked kurt to give me a price. he offered a price within $100 of the lowest price i could get through truecar at a dealer several hundred miles away. i thought that was reasonable and agreed. we were done in very little time.but wait, there's more... i wanted to do a performance center delivery. [pcd, highly recommended, a lot of fun and a unique experience that really teaches you what you're paying for. i took my son along and it was a blast.] kurt handled the arrangements very efficiently, and communicated promptly with me via email. on the whole, kurt made it a very easy transaction, and was very helpful in setting up the pcd. so far my experience with bmw of bridgeport, and with kurt kressu, has been a pleasure.

tdiecidue

Jan 21, 2012

I called and wlaked in and talked to Tom Hurley who was great. No pressure, very reasonable person, easy to work and trustworthy.Overall very good experience and will recommend dealership to others even though I live in the Hartford area.Regards,Tom Diecidue.

Nicholas T

Jan 20, 2012

I dealt with Kurt Kressu on the purchase of a pre-owned BMW and I could not be more happy with the experience. Kurt is knowledgeable, informative and low pressure. We were able to come to terms in a short time and there were no surprises along the way. Kurt took care of everything and made the process an enjoyable one. 5 star and 1st class experience.

ctbmw5xx

Jan 19, 2012

In 20 years of driving and having the regular repairs and occaisional body shop work, I've never had a more disappointing dealership experience than I've had in the last 18 months with BMW of Bridgeport.The front desk clerks are about as accomodating as IRS front office folks (no offense to the IRS). The work often requires 2x trips to fix, and in our case there are things they simply haven't fixed. Arrogant is the best single word to describe them.I'm now so put off that I'm thinking that buying expensive cars is simply not worth it when the service is so lacking.

rgj710

Jan 18, 2012

Since the moment we stepped into the dealership we were treated like royalty.I came in looking for a used 335i and left with the car and much more. Jason Mercedhelped us not only with the sale but with some very usefulinsurance information that actually has helped my wife and i save money. We were never pressured and were treated in an honest manner. I would not only do business with BMW of Bridgeport but would recommend my friends too.

Michelle.Ross

Jan 14, 2012

Kurt was nothing but helpful. He tok the time to meet with us on multiple days and explained everything. When we took delivery of our car he even called Sirius for us to set up the free trial. Kurt is a pleasant sales person who doesn't pressure you to do anything you don't want to do.

treyrob

Jan 10, 2012

This is the second car we purchased from Jason & definatly not the last. He makes the whole sales process PAINLESS. From the moment we walked through the door, he was courteous, professional and informative. The entire transaction was a success and a pleasure as always. I would definately recommend him, and your dealership to friends and family. I think that about says it all!Sincerely,D. Drysdale

dvoccola

Jan 9, 2012

My experience with Tom was so positive back in April (when I leased my wife an X5) that I returned to Tom when my 2009 BMW 335i lease was expiring this winter. Once again, I didn't make it easy on Tom. The current generation 3-series is set to be replaced in February 2012, yet I wanted one of the last "E90" models. And I wanted it custom ordered with very specific options and color combinations. Tom was more than accommodating and put together my eclectic order for a Space Grey Metallic 335i sedan w/ manual transmission, Chestnut Brown (red) interior, the M Sport Package and virtually every other option.To my surprise, Tim (Sales Manager) came out and said he wouldn't accept my order until I had driven a 3-series with xDrive! I figured this was just a ploy to get me to upgrade to the more expensive AWD model, but Tim told me he'd give it to me for the same price as the RWD model. "This is the only RWD purchase order I've seen all year. With our winters, you owe it to yourself to try the xDrive." Next thing I knew, I was parking my current BMW in the gated parking area and taking home a new 335i xDrive for a weekend-long test drive.I came back on Monday and ordered the xDrive :-) Since, the car was one of the very last of the E90 sedans to roll off the assembly line, it arrived (earlier than expected) with different wheels than I was expecting. (They had run out of the M Sport package wheels and had substituted the regular Sport package wheels.) Tom could see I was disappointed, so he threw in one of the very nice iPhone snap in adapters to go with my new 4S.The 335 has been in my driveway for about a month now, and it's a fantastic car. And thanks to the better residual values on the xDrive models, Tim even saved me a few bucks per-month on my payments!Thanks, Tom and Tim!

RKenyonCPA

Nov 28, 2011

I just purchased my first NEW car in over 25 years and my first Beamer. Kurt Kressu and Jeff Pearce were outstanding !!! Professional in every sense of the word.

zadforp

Nov 23, 2011

I have given the ratings I did because they are accurate! It is because of the expertise of my salesperson Jason Gellatly and the welcoming treatment I received from BMW of Bridgeport that I feel comfortable with my ratings. I previously purchased two other automobiles from Jason and when I went to purchase a car this summer and found out that he was at BMW of Bridgeport, I immediately went there and purchased from him a 2011 X3 (I love it!). I trusted Jason, he is a knowledgeable salesperson, and he made the purchase process a smooth one. I am so happy to be an owner of a new BMW and am thankful to Jason for helping to make it happen!The dealership was also responsive to my needs. I felt welcomed and the actual purchase transaction, facilitated by Jeff Pearce, went smoothly. I was guided through the process and had everything thoroughly explained to me.I would recommend BMW of Bridgeport (and I have).I would recommend purchasing a BMW from Jason Gellatly (and I have).

Kanthas

Nov 15, 2011

from the day one we had good communication via email and phone smooth transsationlot of help getting document to the custom broker to transport the vechile in to Canada excellent job my next car I will be buying from John.Thank you

krstetson

Nov 10, 2011

I purchased a 2007 Certified Pre-owned BMW328xi in September 2010 and had a completely positive experience with Client Advisor and Business Manager. Subsequent service visit to top off coolant without appointment, no charge, and oil change covered under extended service after one year were both handled professionally and promptly.

RiveraJS

Nov 9, 2011

Everyone was Great, Ernie showed us what we were looking for, immediately knew what we wanted. Tim was very detailed on the financial aspect, Jeff was very nice and a prankster very good sense of humor...and last Joe showed my husband and I how to play and understand our new BMW! We are very happy we stopped in that Saturday morning.Keep up the great job!!!!The Riveras

jmorgan911

Oct 31, 2011

On our 4th BMW and glad to say this was by far the easiest purchase decision I've had so far. Ernie and Jeff made it a wonderful experience. They took care of everything, even solving the problems being an out-of-state customer. They offered a fair amount for my trade-in, which made the whole process simpler. Can't wait to buy another car from BMW Bridgeport!

kjsperry

Oct 24, 2011

Picking out my new car at BMW of Bridgeport was made to be an extra-special day for me. I had been looking for "just the right vehicle" for over a year now. This was my first visit to this Dealership, and I had gone there on the suggestion of other Colleagues and Friends; now I can see why. The Staff at BMW of Bridgeport are wonderful, caring people with whom I was very fortunate to have had the pleasure of meeting. On the day of my first visit, I spent at least 5 hours there; and every single minute these people were taking very good care of me---from explaining every, single detail and feature about the car down to the financing and how we could get me into this vehicle. This was a Saturday, and the place was absolutely packed with potential Clients ! Yet, I was still made to feel very important in that the attention was being given to me and a lot of time was definitely being spent with me; even though I may or may not have purchased a vehicle from them at the end of the day.The real selling point for me, on this Dealership, is the Family of people who work there and the pride they show in their Dealership, in what they do and how they care for their Clients !

rupes4

Oct 23, 2011

We are so please and thrilled that we went to BMW of Bridgeport to purchase our new car. After dealing with BMW of Darien, it was like a breath of fresh air to speak with Ernie and Tim, and they made my husband and I feel like they really cared about customer service. They went above and beyond what we expected. We never experienced this kind of integrity at BMW of Darien and were so pleasantly surprised how wonderful our experience was at BMW of Bridgeport. I would definitely recommend anyone who is interested in purchasing a BMW to go to BMW of Bridgeport.

eellsweig

Sep 29, 2011

My search for a new BMW 5 series began on the internet. I communicated with many BMW dealerships.....and was subjected to a lot of game playing. BMW of Bridgeport got right down to business, and with a few emails and one phone call we had a deal. I traveled a pretty significant distance to pick up the car. Both Mitch and Kurt were very helpful. The service from the dealership was incredible. Joe helped me learn the features of the car, and I called him with questions from the road. I received three emails from the dealership to make sure I was happy with the car within the first 24 hours.My experience with this dealership truly was a Ritz Carlton experience. I plan to buy more cars from them, and refer friends and clients.

p911wb

Sep 28, 2011

I in all honesty never write reviews just for the fact that I never have time to, but I thought I should make time to share my experience I had when shopping for a used BMW.I looked all over the internet and narrowed down my search to a handful of cars and of course all at different dealers. I started at 1 in Mt Kisco, the people were nice but they really wouldnt help me to get to the monthly payments I was looking for so I had to turn away. Then I went to Darien, this was a mistake! I had to walk around INSIDE for about 30 minutes until anyone paid me any attention. If I knew it was going to get worse I would not have stayed any longer, but once I finally got someones attention. Note it was not busy and all the salesman were just sitting down at their desk starring at their monitors. I dont know if they ignored me because I am young, but who cares, their f***ing loss (done with my rant). So once I started talking to someone and told them the car I was looking at, they went to get the car from the back and they lost the car. Yes they couldnt find it! Then once they finally found it, another 20 mins later, it was dirty so they had to hose it down. It was dirty on the inside too, I just had to walk away.Now my experience at Bridgeport was the complete opposite. As soon I walked in Jason assisted me right away, even though he was in the middle of helping a customer! Here it was busy but I still got attention right away! Jason worked with his other customer as quickly as possible as he saw I had my 6week old baby with me. He got straight to the point and we finally came to a deal on exactly what I wanted. Jason is a family man, tries to do his best to make all parties happy!Additionally even after I bought the car and drove off with it, he called me the next day to let me know I left CDs in the dash of my trade in and he was willing to mail them to my house so it wasnt inconvenient for me to pick them up as I live about 40 mins away.All in all I kept Jasons information so when I upgrade I will definitely reach out to Jason.Note: Quality of Work is N/A as I have yet to get serviced from them

KRBUNKER

Sep 23, 2011

I rarely write reviews and never thought 'd be motivated to write one on behalf of a BMW dealership. That being said I highly recommend Bridgeport BMW after my recent CPO 4.8i X5 purchase there. My client advisor (salesman in non BMW speak) was John Rossetti who went above and beyond what could have expected at every opportunity even after the purchase. Furthermore, he had a great low key, no pressure approach, allowed me to take my time and gave me a great price on my trade-in and on my new mint cpo X5. I looked around for several weeks and contacted 5 other BMW dealerships including 3 in CT, 1 in NY and 1 in PA and Bridgeport BMW had both the best deal and the most straightforward, hassle free approach.I financed through the dealership and completing all aspects of the sale and loan with the business manager Jeff Pearce was also very comfortable, easy and straightforward. He explained everything clearly, gave me a great interest rate and there were no last minute, hidden charges. Most importantly when I returned 2 weeks later AFTER the sale both John Rossetti and Jeff Pearce went out of their way to help me when it was no longer even their job (everything was fine just had a screw in my tire). I got there late on a friday at the last minute and even the service department stayed late to replace my tire...amazing!Bottom line: there clearly seems to be a culture of fairness and customer service at Bridgeport BMW that is rare in business today and even rarer at car dealerships. It seems to me that they have made a conscious decision to cultivate a long term relationship with their customers by treating them very well instead of the approach I've encountered elsewhere of trying to milk every last dime out of the transaction and disregarding whether the customer is satisfied. You would do yourself a disservice if you didn't go in and see John and give yourself a chance to have a similar experience to mine.PS I also met one of the owners several times while I was there and he too was exceedingly personable and concerned with my satisfaction.

johnnymi

Sep 14, 2011

Great salesperson, very easy to work with. Gave me a great price and trade in price for my car.We are enjoying our new car and we are very satisified.

customer71

Sep 11, 2011

Hard not to be apprehensive about going to any car dealership, what with all the usual hard sells and shenanigans. I did have a rather specific request, namely a BMW web offer for a somewhat unusual model. The agent I worked with, David Baylis, was a good salesman - he ultimately did BMW well, as I got the car - but through the process he remained courteous, helpful, and thoroughly professional. Overall, I would highly recommend him and by extension this dealership. After completing the paperwork with the manager Jeff (quite a decent chap), a young gentleman named Joe went over all the functionalities of the vehicle with me. Spent close to an hour doing so - was extraordinarily useful.

Tnolanx5

Sep 1, 2011

I would rate this dealer as excellent. I leased a 535Xi from a dealer in upstate new York back in 2008. BMW of Bridgeport handled all my service requirements very professionally. The facility was clean at all times and the people were excellent to deal with. I realize it is part of the BMW service program but they were very accommodating for the last 39 months. I just leased an X5 thru Kurt and he was excellent. Tona and Steve in the service department were friendly and well trained. They know what they are doing. I am happy to continue my relationship with BMW of Brideport for the next 3 years. You should try them. You won't be disappointed.

rp.car09

Aug 10, 2011

Jason and Tim (the General Sales Manager) were absolutely fantastic to work with. The patience they had while I was trying to choose the "right" car was remarkable (took about a month).In addition, Walt Modeen in the Service department was a great help in advising what types of things to be thinking about from a cost of maintenance/service perspective on a couple of different cars I was looking at.Finally, Jeff in Finance was able to secure a great finance rate and made the paperwork process completely painless. Though he offered a variety of add-on plans, he approached it in a friendly informative way, and was not at all pushy. This was very refreshing.All in all, everyone I worked with at the dealership was always very professional and friendly and helped to make the buying experience comfortable. I would strongly endorse this dealership for anyone considering purchasing a BMW or requiring service.

lee0929

Aug 9, 2011

jason was great to deal with and so was everyone at the dealership. it was the best experience i have ever had in a dealership.

Abeadofroses

Aug 4, 2011

Had a good experience buying my first BMW. Traded in a Saab, got a good trade in value, the service was very friendly and prompt. They made it happen even with a credit score that got bruised for the past 3 years with opening up two businesses during a recession.

ladams0153

Jul 31, 2011

Traded in a Volvo and purchased a 2010 535 Xdrive from the dealership. Found them easy to deal with especially our client advisor David Baylis. David was knowledgeable, not pushy and did everything to see that the deal went through without any difficulty. We went there with a financing rate of 2.99% in our pocket and were pleasantly surprised when David located financing at 2.59%, not a huge difference but a savings none the less. The dealership is clean and everyone there was friendly. Although this dealership is located in Bridgeport it was well worth the drive especially when the local BMW dealership in New London receives such low ratings...

LovemyBeamer2011

Jul 18, 2011

If you're in the market to buy a new BMW I'd STRONGLY recommend you go see BMW of Bridgpeport. My Client Advisor - Kurt Kressu - was just simply awesome. Being that this was my first BMW purchase you can imagine the range of emotions I was experiencing - excitement, nervousness, uncertainty - but Kurt made the whole process super comfortable to me. He was very responsive, made himself readily available to me, and was dedicated to ensuring that I was getting the BMW of my dreams...which I did :). I got my car at the end of June, and to this day he/BMW of Bridgeport are still working to make sure I get what they believe is owed to me...and that's without me even pushing for it.Go see these guys! You won't be disappointed. Any questions? I'd be more than happy to answer them.

keifer22

Jul 5, 2011

Very nice experience. Everthing as promised and above board. Also, got the best price for a certified BMW of any dealership in Ct including non BMW dealerships as well. The overall experience was great, everybody very helpful and professional and I could not be more pleased. Jason was the best and delivered on everything. Highly recommend Jason Merced and BMW of Bridgeport.

bmwgirl89

Jun 27, 2011

Jason Merced was incredible as was the entire dealership! He was knowledgeable, friendly & never pushy. What was truly appreciated was that he was honest with us. After visiting a few local other BMW dealerships, Bridgeport doesn't compare to the others. They are clean, up to date, willing to help & you never feel like you are rushed, which is truly appreciated. We would recommend him & this dealership to anyone interested in a BMW.

jacksongeorge

Jun 24, 2011

Kurt Kressu (kkressuatbmwofbridgeport.com) was our salesperson warm welcomed at "BMW of Bridgeport- CT" (we drew over 300 miles) and he was very easy going, very informative, helpful, honest, made us feel comfortable and was extremely patient with all kind of our questions. On our first visit itself, we bought a 535Xi; Kurt Kressu and the rest of their team (Tim, Jeff, service dept etc ) immediately completed all the required things & paper works to meet our requirements (including an out-of-state registration). The rest of the staff was also helpful and friendly. We would highly recommend BMW of Bridgeport-CT to anyone as it is the best dealership provided a great buying experience, the best for customer service, price and the quality, we have ever experienced and of-course you are looking for. Absolutely the best dealership we experienced in the US! Thank you Kurt, once again for your extended honest help we have received at "BMW of Bridgeport- CT". Jackson & Diana

leomueller

Jun 19, 2011

I initially met with Jason last week and he was friendly, knowledgeable and was not pushy. This is my first BMW and I had a lot of questions. Jason helped me (versus "sold" me) on getting into a BMW for the first time and was very patient with all of my questions. I never felt rushed or pressured. After a week of pondering my options, BMW was the best choice for me and Jason made all the difference. The rest of the staff was also helpful and friendly and I would highly recommend this dealership to anyone interested in not just a great driving experience, but a great buying experience as well.

jamiem4

Jun 17, 2011

Absolutely the best dealership in the US! Just came back from Munich (and we also lived in Germany)...Tim, Jason and the entire team are helpful, knowledgeable, and assisted us with buying a 2012 750LXi. This is the second new car we bought from Bridgeport BMW and we wouldn't think of going anywhere else. From the BMW capital of the world to the US, Bridgeport BMW is the best for customer service, quality, and price. To be honest - no-one should be going anywhere else. Dave & Jamie

DRCCCDMD

May 31, 2011

Recently bought my third BMW (second from this dealer). Over the years I've bought many cars and this latest transaction was the best experience I've ever had. The professionalism shown by my sales advisor, Tom and the way I was treated by the sales manager, Tim was exemplary. All my needs were met, the deal I got was amazing and I couldn't have been more pleased with anything. P.S. - On top of all that the car is spectular!

Emilie Miller

May 28, 2011

In the past, I have felt condesended to or almost rude behavior from dealerships inspite of the fact that I was willing and able to buy a new BMW. Idid not feel anything of the sort from Bridgeport. Futher, they were better stocked with second-hand cars than any other car dealer in Connecticut. The salesman, Kurt, was helpfuland willing to spend as much time as I needed and explain any thing I was confusedabout. I am very pleasd with my car and would return to Bridgeport for any futherpurchase.Sincerely,Emilie Miller

KMoy2004

May 21, 2011

Kurt was great! Great experience. I found the vehicle online and Kurt called me right away. He help me on price before I got there and took me through the various finance options. The business manager help close the deal and was timely. All around great experience.

tjones138

May 21, 2011

I recently purchase a vehicle from this dealership, I was blown away with great customer service! When I got there, I was greated with a warm welcoming smile. Mr Ballou (my sales client advisor)made me feel at ease with NO pressure. He showed me a variety of cars, the only stress I had was choosing. Jeff Pearce (business manager)was awesome as well once I chose my vehicle my finance transaction went smooth. Everyone at this dealership is great and eager to assist you from sales to service. I would definatly would buy another BMW because I love mine! :)

jaulenti

May 11, 2011

I've been buying cars for 40 years. This dealer, and Lisa in particular, made this my best buying experience. No hard selling, just loads of information and a desire to see that we found a car that fit our needs and wants.We explored the BMW 5 series and quickly focused in on the 535 xi. Lisa was very helpful in evaluating this vehicle, advising on options and ultimately finding teh model we wanted at a NJ dealer.Excellent experience.

barhurd

May 4, 2011

Kurt was our salesperson and he was very easy going, very informative and made me feel comfortable. He kept me up to date on the status of the beautiful 550i I ordered. When I picked up my car, Kurt took his time explaining how all the technical features of the vehicle worked. He then suggested that I call him anytime if I had any questions, as did Tim Coughlin, Gen. Sales Mgr. and Jeff Pearce, Bus. Mgr. I would highly recommend BMW of Bridgeport to anyone as it is the best dealership I have ever experienced.

faider

May 4, 2011

I was trading in a 2007 that I was having some trouble with from Tona in servcice, through to Kurt and Jeff in sales the experience was simple and just about hassle free! Kurt contacted over the phone and told me about a couple of options that fit my request, I went and looked that evening and picked the new car up the next day. Everyone took the time to explain each part of the process and answered any questions that I had.

Shawnwilliam

Apr 20, 2011

Picked up a sweet CPO 535i xDrive with 8000 on it, black on black. Kurt Kressu took care of everything.Highly recommend Kurt as your client advisor when you buy there.Will be back for my next purchase.Thanks BMW of Bridgeport, and big thanks to Kurt.

drew11m

Apr 14, 2011

Picked up a 2008 CPO through a BMW USA CPO search link. Worked with Kurt Kressu to walk through the car and deal points, he met up with my dad to have him inspect the vehicle, flew to Connecticut and we got the deal done. There were some things I wanted addressed on the car before signing and Kurt got them taken care of quickly and efficiently and we were done by lunchtime.Kurt is a very easy going, friendly guy, who is there to help you make a good decision for your life. He won't hard-sell you or try to pressure you into buying a car you dont want. He knows you came to BMW for a reason and he wants to help you out with that. Jeff in F&I was professional and made the paperwork process smooth and quick, with no hard sell pressure. All in all, BMW of Bridgeport took care of me and made this process a fairly easy one, a plus considering I was coming from out of state. I would recommend this dealer.. (and they have good coffee)(no knowledge of the service folks)

bigcountry1974

Apr 13, 2011

Initially came in for a regular service for a 325, but had an open mind towards purchasing an X5 in the near future. The car service was excellent and they referred me to Tom Ballou who was very informative, friendly, and above all extremely professional. Based on this experience, I brought my wife in the next week as it was her wish to purchase another car. Tom was not in but Kurt Kressu gladly helped us make a decision. Needless to say, Kurt and Tom's understanding of our needs and preferences helped us make a decision that day. Kurt helped guide us through the morass of DMV across the street and patiently waited for us while we dealt with the DMV chaos.We love the car. Tom, Kurt and Bridgeport BMW come highly recommended and we will continue to deal with them. E & A

shelley0718

Apr 13, 2011

Tom Ballou was extremely helpful, friendly and professional. He took the time to understand my needs and what I was looking for in my car. He always kept me informed every step of the way. He also took the time to follow-up with me several times after picking up my car to see how I was doing and if I needed anything. Jeff Pearce was also very professional and efficient with handling the finance paperwork. I would highly recommend BMW of Bridgeport, Tom Ballou and Jeff Pearce.

LORI56

Apr 11, 2011

I had been searching for a used BMW all over CT and NY. I finally found exactly what I was looking for, and Tom Ballou from Bridgeport BMW made it happen. He was very professional and helpfull. He granted all of my requests, and it was a great experience.

dsf33jack

Apr 7, 2011

From the moment I walked in the parking lot of the dealership, I was greeted with nothing but kindness and professionalism. Tom Ballou has been fantastic from the onset of our meeting. As has everyone else involved in my transaction. I am nothing but completely overly satisfied and want everyone to buy a BMW now just because of my experiences to date. Thank you!!

jpg328

Mar 31, 2011

They take care of you at BMW of Bridgeport. Kurt was very helpful in the process of me getting a BMW,i told him what i was looking for and he showed me every car that matched what I was looking for. I never once felt like i was being forced to make any decision which is always nice when going to a dealership. when i picked up the car they made sure to take care of the little things that would make me buy another car there if i ever needed one and have already mentioned they to people. Highly recommended!

cgrutkowski

Mar 29, 2011

Kurt is very good to work with and easy going. I appreciated the fact he didn't engage in the hard sell schtick I encountered at two other BMW dealerships in Connecticut. My new car was delivered on time and was built according to the specifications of the deal. Two weeks after receiving my car Kurt followed up with a courtesy call making sure all was well. Overall I am very satisfied with my BMW of Bridgeport experience and will recommend the dealership in the future.

pverderosa

Mar 22, 2011

Kurt Kressu our (sales) person was extremely knowledgeable about the BMW product line. He also took time to review the detailed information about the car and financing of the car. His follow up email and the service he provide when the car we just purchase required on of the head lights to be replaced. The service was wonderful.I would always feel comfortable purchasing a car from Kurt and the Bridgeport BMW.

HazenG

Mar 21, 2011

I purchased a ne car, ordered what I wanted. It came through as ordered, was readyfor me when the dealer said it would be. He explained the operations of the car and has called me to see if I have any new questions and reminded me that he was there for any help that I might need. I am a happy customer.

delasosg

Mar 17, 2011

I'm a first time BMW buyer. The staff at BMW of Bridgeport couldn't have been more welcoming and courteous. Kurt Kressu was terrific to work with. He answered all questions, was patient during my decision process, and was great with following up with me after purchase. The certified pre-owned that I purchased needed some paint touch ups, as well as, buffing out some scratches. When I picked up the car, it looked like new. I also got a fair price on my trade-in, in addition to the terrific price on the car. After that experience, I would definitely purchase again from this dealer.

etrobarr

Mar 16, 2011

My experience with BMW of Bridgeport was great!!! Kurt Kressu was a wealth of knowledge from start to end. He paid great attention to detail and had much patience with helping me find the exact vehicle I wanted!! In addition, Tim Coughlin was instumental in getting me a great car for a great price!! He went above and beyond to help me purchase my 2011 335ix - right off the showroom floor!!! Hats off to Jeff Pearce as well, who was very informative during the finacial process. I have never been to a car dealership with such friendly, outgoing and knowledgeable individuals. I've gotton a lot of compliments on my new vehicle already. Anyone I know in the market for a new or used BMW, I will certainly send them to BMW of Bridgeport to check out Kurt, Tim and Jeff!!! Way to go BMW of Bridgeport!! Erica

ldonofrio

Mar 16, 2011

My wife and I worked with Tom Ballou. He was fantastic and actually made the experience enjoyable. He put us at ease; gave us what I consider to be a good deal; made candid, money-saving recommendations; and even walked our dog while we worked out the financing with Jeff. Jeff was also a delight to work with. In Tom 's absence, John R. gave us the final walk-through of the car. He was also patient and helpful. I would have given everyone and every thing a perfect rating, but when we picked up the car, a few touch up paint items were not done and certain areas of the interior of the car had not been adequately detailed. But, these were minor in comparison. I would recommend Tom to anyone and would definitely use him and BMW of Bridgeport again. - L. Donofrio

lsand007

Feb 20, 2011

I worked mainly with John on my M6 Convertible. It was a very good experience. I had no issues or problems with the transaction. They were reasonable on the pricing. I did a bit of price negoatiating and they were fair with the process; not at all advesarial or tough. I felt treated very fairly and got what I consider to be a great deal.There we a few items I wanted done before delivery and these were handled exactly as they said; no hassels. Communication was excellent. John took some vacation during the sales process, but he still answered his e-mails and voice mails promptly. They always got back within 1 business day, or less. Jeff of the Finance Dept was prompt and informative as well.They shipped the car out to Dallas and this too went well.A friendly, professional dealer and I would use this dealer again and had absolutley no problems, or issues. They made buying a BMW very easy and pleasant, which is not always the case with BMW dealers around the country.

mbfweston

Feb 1, 2011

I recently leased a new BMW from BMW of Bridgeport and this was a really great experience. The sales staff were all friendly but especially my sales associate, Tom Ballou, who worked so hard to help me to order the car of my dreams! He had melook at, and sit in another sales assoc. new 128i that was brand new, to help me seewhat all the latest options looked like and how they would work for me. This personalized service, along with a friendly staff made my decision to lease/purchase from this dealership so easy. They are all very professional and knowledgable about their products, they strive to make the purchase fun and easy. You can go online and actually see your car beingmade at the factory in Germany. The transition from the trade in of my old car to purchasing my new car was seamless and very easy. I got a fair deal on my trade in and I am THRILLED with my new car!!!The BMW 128i with the M package is just an incredible car---very fast, handles like a dream, shifts like a race car. You feel like you are in a high tech/high powered machine---SO FUN!

PaulRKessler

Jan 7, 2011

This was my first time purchasing a BMW, and I was anxious, not knowing the process and how it would work. Kurt Kressu was understanding, patient and explained every detail (sometime more than once). He worked hard to understand my needs and matched them perfectly. He found the exact car I wanted--with all the features, even the right color--at a great price. He paid attention to the details and therefore my experience was simply exceptional. I'll certainly be back for my next car.

AmyRupp

Jan 1, 2011

After 6 months of car shopping more than 18 dealerships within a radius of 40 miles of our home, we were very grateful to have found Bridgeport BMW. Leo Caputo was knowledgeable, friendly, honest, efficient, responsive and kept us informed. Jeff Pearce did an outstanding job explaining our loan, other options, and answering our questions. Bob and I were also impressed with customer feedback we found online, especially your response to unfounded criticism! My dad owned a Buick dealership in Queens and volunteered all five kids to work in sales, service and the back office while we were growing up. He impressed upon each of us honesty and customer service. I know it when I see it, and look forward to a long relationship and referring our friends!

Steve K

Dec 19, 2010

Kurt Kressu was great. He took his time with us to make sure we made the right decision from car selection to financing options. There was no pressure and the delivery process went off without a hitch. If your going to buy a BMW, buy it from Kurt.

SDragice

Dec 18, 2010

The purchase process at BMW of Bridgeport was smooth from start to finish. Kurt was helpful and responsive and never too pushy. We completed the sale amicably and I was impressed with the entire operation. I look forward to servicing my car at BMW of Bridgeport and I would recommend them to a friend.

garymshelton

Dec 17, 2010

I spent 2 years with a recurring problem that BMW of Watertown never seemed to fix. Decided to change dealers for service and went to BMW of Darien. That experience wasn't the best and the customer service lacked so I went back to BMW of Watertown. They again did not fix the same problem and charged me 2 hours of labor to tell me I had too much alcohol in my gas and BMW wouldn't warranty that. I walked in to BMW of Bridgeport and asked to just speak with someone in service. I was introduced to Bernard and explained my troubles to him. He was friendly, knowledgeable and extremely professional. Explaining the recurring problem he seemed to know exactly what it was. They took the car in and did many tests and now 2 years later the problem was finally diagnosed and fixed. I am a big proponent of the BMW brand and will recommend...and already have...BMW of Bridgeport and namely Bernard Croker to everyone.A family of 3 BMW's, we were getting very discouraged with BMW having recently traded the 3 convertible for a Mini...okay still family and was thinking of getting rid of the X5. Happy to say we will now keep it around for a while...at least until I can justify an X5 diesel!!

jjmilano

Nov 21, 2010

It's our first pre-owned BMW purchase, and couldn't be happier! The service at BMW of Bridgeport was excellent. Kurt was an amazing sales representative. He didn't pressure us at all, and went out of his way to get us into a car that we love! Very helpful, and even came in on his day off to deliver us the car. Kurt also worked on the pricing to make our purchase more affordable. The entire process was quick and stress free from the moment I walked into the showroom. From this point forward, we will not look any further than BMW of Bridgeport! Thank you Kurt for getting us into the reliable car we've been dreaming of! Jamie and Jimmy

susan marcus

Nov 10, 2010

We purchased a used BMW convertible and were treated so well, it was as if we had purchased the most expensive car in the showroom. At no time did we feel pressured or ignored. This was an unexpectedly positive experience. I would highly recommend Frank Montoni.

defenderyou

Nov 2, 2010

Kurt Kressu was very pro-active with us. We were originally working with BMW Darien but he called and offered us a better discount on a new 535XI 2011 model. Darien could not touch the discount. The car arrived quickly at the beginning of the month - Nov 2011 in the shortest period of time from order. All is very well. Kressu did his job explaining all the features. We will also use BMW Bridgeport for service since they offered to bring the loaner car to us and take ours, as Bridegport is a bit far away from where we live. Highly recommend anyone in the Fairfield County CT area contact BMW of Bridgeport for a new car, and ask for Kurt!!

matt.gombos

Oct 27, 2010

This is the second CPO 3-series I have purchased from the Bridgeport dealership. Both experiences have made the car buying process stress free and very pleasant. Jason Merced assisted me with my most recent purchase. He was very friendly, took the time to answer all my questions (which were numerous), and made sure I was comfortable with my decision. If he didn't know an answer, he found the answer for me. I did not feel pressured into making a purchase. This mentality helped ease buyer's remorse, which is inevitable on such large purchases. This dealership has earned my trust and I can confidently say I will only buy from them, regardless of the stock of other dealers in the area. I highly recommend the Bridgeport BMW dealership.

Jenna Maria

Oct 25, 2010

This is my second car from BMW Bridgeport, and they are hands down the best BMW dealership I have dealt with. I purchased my previous BMW from them and was given 5 star treatment whenever my car was in for service, they were accomodating and always were able to provide a loaner when needed. When it came time to get ready to purchase another one there was no question that I would be heading back to BMW of Bridgeport. I had the pleasure of having Jason Merced as my sales advisor and I can't say enough good things about him. Jason was extremely friendly, knowledgeable and did not put any uncomfortable heavy sales pressure on me. I highly reccomend this dealership and Jason, I am getting the car of my dreams and at a great price. Couldn't be happier!!!!

dohakhoury

Oct 24, 2010

This was my first BMW purchase. I was impressed with the service, especially that provided by my client advisor David Baylis. He was professional, knowledgeable, thorough, and a pleasure to do business with. I was also pleased with Jeff Pearce, who made the financial details easy to understand .

noelle24

Oct 24, 2010

Salesman was very helpful and professional. There was no sales pressure at all. We test drove one car and took it home that same day. Dealership was prestine and conveniently located. Issues I had with the car were immediately taken care of. I would definitely recommend this dealership and salesman, Kurt.

jared d

Oct 11, 2010

Well this dealer is good if you want to lied to and taken for a ride. They sure sound like you are the customer they need, till they find out they can take advantage of you.If you spend all your cash on their dinan line and you come in with aftermarket parts be sure they will VOID your warranty.I have been to this dealer twice and own two bmw's(03 m3, 05 x5), they have left such a foul taste in my mouth that i am planning on selling the two and never coming back to bmw, which i have been a loyal customer of since 1996.JaredPS. across the bmw forums this is rated as a very poor dealer and should be avoided.

gblasko

Oct 7, 2010

My first pre-owned BMW purchase, and the experience at BMW of Brideport was great. Jason Merced was very friendly, and very attentive to my questions. He was extremely responsive via Email and telephone. We ended up with the car we wanted at a very fair price. I was able to submit most of the paperwork via Fax and Email, and taking delivery was quick and painless. The facility is beautiful and plan to have services performed there despite there being other delaerships that are more convenient. Highly recommended.

BWDBMW

Oct 4, 2010

Gary was an amazing salesman to work with. He took the time to truly listen to what I wanted out of a car and went above and beyond to find me the ideal vehicle. On a car where the was very little wiggle room, not only based on the dealerships pricing but based on information I had from a contact in the industry, he was able to get me to the price I wanted to be at for the vehicle I wanted to be in. Gary was not only incredibly friendly and helpful but put in that extra effort which set him apart from any other salesman I met with at multiple dealerships. This is the reason I purchased my car from him now and will do so again in the future.

mafroehle

Oct 4, 2010

I went into the dealership to testdrive the new 128i convertible and was greeted warmly by Gary Tiger, a new client advisor to BMW of Bridgeport. He was very helpful, friendly, and easygoing. Not only was he easy to talk to, but very knowledgeable about the car and never made me feel pressured to make the sale. After falling in love with the vehicle on first test drive, I decided to lease the 2011 128i convertible and I have not regretted it one bit. Gary made the whole transaction seemless and very pleasant. In fact, I drove my car home the very next day! It has now been just over a month since the new addition to my driveway and I could not be happier. The car rides very smoothly and I take the top down every day it's not raining (even if I have to have the heated seats on with the heater). Love, Love, Love it!

DanyaDanya

Oct 1, 2010

I was in the market to lease an entry-level luxury sedan. I headed over to BMW of Bridgeport because of its many consistently positive reviews. Based on these reviews, I actually drove 30 minutes to the East, bypassing the BMW dealership in Darien. I did not regret my decision. Ended up leasing a 2011 BMW 328xi (which I am in love with by the way....) Gary Tiger and Tim Coughlin went out of their way for me, even providing me a free-of-charge loaner for a 500-mile roadtrip that I needed to make while I was waiting (3 days) for my car to arrive from another dealership(!) Gary Tiger, a new employee here, is a genuinely nice man (coaches sports at his local high school) and very easy to work with. He is knowledgeable and service oriented. Tim Coughlin, the owner/GM, put together the deal I was looking for without a lot of hassle. We'll see how these guys come through on the service end, but so far I have been very impressed. After I got home, I checked the TMV of the exact vehicle I'm leasing and realized that the base vehicle price they had used to calculate the lease was right at invoice. Overall, I tend to be very suspicious of car dealers, and walk into the situation with a bit of a chip on my shoulder. But I have to say, these guys get an A+ in my book.

DavefromNH

Sep 24, 2010

This is my third used car purchase from BMW of Bridgeport. I have called or visited every BMW dealer in the state, and always come back to Bridgeport. Kurt is a professional, no pressure sales representative who knows that treating the customer with respect and paying attention to details will get him the sale every time. Tona has managed the care of all four BMWs I have owned, even the one I bought elsewhere. She treats me like aa valued customer, even if I have opted to have routuine maintenence done closer to home, and haven't brought my car in to Bridgeport for service in several months.

atositwall

Sep 21, 2010

So, I went on the internet and sent my request to 4 BMW dealerships of what I wanted, and who could offer the best price. I got 2 quotes from 2 dealers and no meaningful response from North Haven or Watertown. I heard from Bridgeport almost immediately. Kurt, the salesman, and I went back and forth a few times. He gave me what I wanted at the price I wanted. No nonsense, no hassle. I went to pick up the car, signed the papers, and drove away in a 2011 318xI. It was clearly the easiest and most relaxing way to get a car. This is my 6th new car, and the least painful of all my experiences. Thank you Kurt, and Bridgeport BMW. You get 5 stars from us. Tony and Alison.

ejv6

Aug 24, 2010

Lisa Crawford provided a professionsl, comfortable and relaxing atmosphere during the entire purchasing process, as did the entire staff during the entire shopping and purchasing process. I have already recommended Lisa (and BMW of Bridgeport) to personal friends and will continue to do so.

liquidsilvr

Jul 30, 2010

The service was great. Kurt was extremely patient and knowledgeable in helping me find a car. It was my first time buying a BMW and he helped to make it a positive experience. He also helped to ensure that any issues/questions I had about the car were quickly resolved.

kruszyna001

Jul 27, 2010

When you go there for the service please check all your paperwork and condition of your own car and the loaner VERY carefully. You may be really badly surprised when it comes to the services and friendliness of the people that you once thought were honest and nice.Today was the last time I was dealing with that dealer. When you go to buy a car they are all nice and friendly until they got you. Don't believe in certified pre-owned also - the cars they sell are not in the condition they want you to believe they are. Untill the factory pays them for everything they do to your car they'll help you - then you on your own. If they see that you don't have money and lawyers behind you their honesty is simply gone.

ml56

Jun 17, 2010

A very nice and wonderful experience doing business, with kurt,bill,and jeff we were treated very, very good I was very impress, and I am looking forward to doing business again in the future, thank you for very thing, Miguel Angel Morales... At the moment we are very happy with the car .

carahotchkiss

Jun 5, 2010

I just purchased my 3rd car from BMW of Bridgeport and again had the most outstanding experience! Car salesmen get a bad reputation but David Baylis could not have been more helpful, knowledgeable, and friendly. He was a dream to work with and made the whole buying experience incredibly pleasant. Not only is he amazingly knowledgeable about the cars but excellent at helping you figure out what the right car is for you without ever being pushy. I have never worked with a car salesman like him before! The whole process could not have been easier and BMW of Bridgeport is the best BMW dealership I have ever been to. The layout is great, the staff is friendly and they have a great collection of cars. It is so nice to walk away knowing that you got the best service, the best salesperson at the right price...no buyer's remorse here!!

kleinre44

Jun 4, 2010

Kurt was very pleasant to work with in spite he was a clean-aholic :-) LOL.We'll be back in about three years to see Kurt and upgrade to a newer BMW model.Never drove a car with such a ride (tight and responsive). The car doesn't hold a candle to other models we've tried (including the Toyota Camry, VW Jetta, Chevy).Thanks to all.The Kleinmans

elaineg

May 29, 2010

I went in for a test drive of the 2010 X5, but was told that there were no more 2010's so I drove a 2011 X5 and fell in love with it! David was charming, low-keyed, and was full of facts and information about the car, and, most important, not pushy. I put a deposit down on the car immediately!I was recommended to BMW of Bridgeport by a friend who just leased a car (not sure of the model) and she was very happy with the dealer and the price. So I was sold!Everyone there was helpful. I needed to come back to get some fingerprints out of the door mouldings and the service was quick, successful and he told me to come back anytime if the same problem happens.My total experience was great!Elaine Goldberg

mtalbot08

May 27, 2010

We called for some info on a car we saw on line. We were directed to Kurt.Right from the first phone conversation we noticed his mannors and good demenor. He was helpful and a straight shooter. We went in to the dealership the next day and he was very helpful and easy to work with. Her showed us what we wanted and was not pushy in any way. He helped us get our dream car. One we have always wanted. Thanks KURT!!!!!

Baron2010

May 18, 2010

I would just like to thank you again Kurt for the professionalism, courtesy , and promptness of my purchase of the 328xi BMW last week. This was the Best by far automobil experience I have had in the past twenty five years. I guess you guy's really stay behind your logo with the Ultimate Driving Matchine! Because you are also the Ultimate Sales Person along with Jeff's finalization. Thank's again guy's YOUR THE BEST!! See you on my next RIDE !!! Keith Goldstein 5/17/2010

kmccormack

May 12, 2010

For starters, like many, I hate shopping for cars....The hassle, the haggle.....Just not that much fun.I was looking for a pre-owned BMW and had actually located one at a different dealership when I took one last look at the inventory that BMW of Bridgeport had to offer. Literally on the eve of my purchase of another car (same model, same color, same mileage +/-), I checked out the cars available through the Bridgeport location and lo and behold the car that I was looking for was available there.I made an appointment on Tuesday morning for Tuesday evening. Test drove the car, ran some numbers and cut a deal for the vehicle that night.There were a few minor snafus in setting up the paperwork etc, but to Kurt's credit and to the credit of the staff at BMW of Bridgeport, they have gone out of their way to make things right.I picked up the car last Thursday. I am very happy so far. I hope to be driving my gently used BMW for the next few years.I would like to note that Kurt Kressu was very easy to work with and was not the typical "car salesman". He truly helped make the experience pleasurable.

jlinsdell

Apr 25, 2010

I called from cars.com ad for Bill and he was readily available, efficient, informative, polite. I came from MA to see 2 cars and Kurt took care of me from then on. They even picked me up at the train x 2. I bought a car in 1.5 hours. Came back a week later and picked it up, after Kurt cut all the red tape. What a professional group! Not pushy, took the time to answer questions efficiently without opinions. They all smiled and were easy to work with. Jeff the Bus Mgr was thorough and efficient as well. I will likely go out of my way to have the car serviced there as well.