Bob Bell Chevrolet reviews

Michael Pastore

Nov 20, 2015

I have been dealing with Bob Bell ever since they took over this dealership. I have always had good experiences with your staff as far as handling my needs. I will continue to come back to get my 2007 GMC Acadia serviced at Bob Bell.

Marguerite Lang

Nov 19, 2015

This is the second time I had my car at this dealership very friendly ..Service was very good...

Mary Bell

Nov 19, 2015

My car was ready in a timely fashion. It was easy to make an appointment.

Brittna Thomas

Nov 18, 2015

Everyone at Bob Bell Chevrolet Thank you so very much. Mr Dennis was very helpful, and very friendly, answered all my questions, and was very knowledgeable about the Chevrolet Spark

Kathleen Wingate

Nov 12, 2015

I just purchased a 2015 Chevy Trax AWD from Bob Bell Chevrolet on Oct. 31, 2015. We went in just looking and because of the great Sales Representative, Dennis Parker, who was very friendly, knowledgeable and best of all, listened to what type of vehicle, options and price we wanted, we ended up purchasing our new vehicle. In just a short time he had the Chevy Trax pulled up to the front door and it was perfect, color and all. So we bought it. The only thing missing was heated seats, however, the Sales Manager, Jim Rouchard had them installed at no extra cost. Free oil change for life of vehicle how can you go wrong Bob Bell Chevrolet.

Dorie & David Powers

Nov 9, 2015

This is the second vehicle purchased from Bob Bell, a deer totaled our first one. Sean, our salesman was a rookie, yet very kind, informative & attentive. Salesman Nate was awesome & assisted both Sean & us in every possible aspect. I adore our 2016 Chevy equinox & would not even have considered a new vehicle without the help of these 2 wonderful salesman. Thank you Nate & Sean!!!!

Khawaja Ajmal

Nov 4, 2015

Excellent service, oil change service was done within an hour.

David Files

Nov 1, 2015

Just purchased my 2015 camaro 2 days ago and the experience was awesome everyone at Bob Bell Chevrolet was great very helpful explaining what I didn't fully understand. I recommend everyone that's looking for a New or Use vehicle to go there you will be glad you did.

Paul Mutolo

Oct 29, 2015

Positive experience sales people were not pushy, very friendly and helpful. Would recommend to others.

Rathi Rajan

Oct 29, 2015

Quick and easy, I had a bad experience with another dealership telling me that I needed more repairs than were actually necessary. Bill took care of me, and had my car fixed right up! I'm still monitoring for any trouble, but so far so good. She's purrin' like a kitten again. :) Thank you!!Took a couple minutes for people to actually get to me, but once they did everyone was very friendly.

Louis Ratajczak

Oct 28, 2015

Sale went very Google and fast , people were very kind and helpful .

Sherri Zellers

Oct 27, 2015

I brought my new car in for the first oil change. I called to make an appointment and was given one very easily. I was disappointed to learn that they give everyone the same appointment time (8 am slot) and then you are serviced based on first come first served. This was not mentioned AT ALL during the appointment making. Had I known, I would have scheduled to drop off and have someone pick me up to return later for my car. The service technicians were very good and they got me in as quickly as possible. They were also very kind. I would recommend your answering service/appointment schedulers provide the appropriate information when making appointments. Thank you.

Joseph Dembeck

Oct 24, 2015

I love Bob Bell Chevrolet on Kane Strreet. Everyone there are so nice and friendly. Joe Evans was my salesmen for my Equinox. He got the job done and got me exactly what I wanted. They make you feel like you are a part of their family. Everyone if you want a wonderful experience when buying a car go to Bob Bell Chevrolet on Kane Street.

Joyce Dantoni

Oct 23, 2015

The staff are so pleasant and they can't do enough for you. My salesman Virgal is always there to answer any questions I have or help me with any problems.

Elle

Oct 19, 2015

Customer service at Bob Bell is everything you'd ask for in a local business. Friendly people + professional service make an all-round awesome experience that you never forget.

Tammy Prince

Oct 19, 2015

My daughter and I came to shop for a new vehicle. A few weeks ago. We left very happy with a new Equinox. The workers there were helpful. We new our budget and they helped us meet that amount. with no problems

Peggylee Bremer

Oct 16, 2015

Was able to bring my car in earlier than my appointment, and was given a ride to work. They called when it was finished. Everyone was very pleasant.

Catherine Culver

Oct 15, 2015

I was treated with respect. I did not feel as if I was push into purchasing another part. I love my car and my car love me. I will return for next services.

Larry Hicks

Oct 15, 2015

not only did they let me shop around without nagging me but they went over and beyond getting me in a new vehicle. even went as far as helping me find a cheaper car insurance so i can afford the car i wanted.

Richard Suehle

Oct 9, 2015

I ALWAYS RECEIVE EXCELLENT SERVICE BY EXCELLENT TECHNICIANS.

Joseph Rader

Oct 8, 2015

I needed the right hand mirror replaced on my truck. The part was in stock and ED did a nice job replacing it in a very timely manner. As always, very happy with service at Bob Bell Chevy

Richard Koscielski

Oct 3, 2015

my last visit to Bob Bell was a pleasant one as always.

Steven Evans

Oct 3, 2015

The service consultant Bill Cole was very knowledgeable about my Chevrolet Malibu Eco. He was pleasant,friendly,attentive and supportive of my service needs. The part needed was in stock and properly installed. I was quite relieved by the staff's professionalism in addition to the organized work stations. I drove away feeling safe and secure. Many thanks!

Ella Delsignore

Sep 28, 2015

Everyone was so nice. Facility was very clean and bright .

Joseph Hooper

Sep 20, 2015

Second vehicle purchased from Bob Bell Chevrolet and had good experience both times

Louie Bolly

Sep 17, 2015

From the beginning to the end, there was nothing but a very positive attitude from everyone I dealt with at the dealership. The salesman was very helpful in helping me to make my decision, negotiated a fair & reasonable price without haggling, and gave me a very reasonable & acceptable price for my trade in. My experience was great--everyone could not do enough for me & the entire sale was done in a few hours. I had previously spent about 1 week trying to deal with another dealership who treated me like they were doing me a favor to sell me a truck. Since purchasing the truck, the salesman has followed up to make sure I am pleased & comfortable with my purchase. This was really a 10+ experience.

James Fisher

Sep 8, 2015

It is a great company to deal with. I drove from Westminster to get the best deal and I drove away in the Silverado that I wanted.

James Bell

Sep 5, 2015

It was nice to be given a time my vehicle would be ready, and it was on time.. It was also easy to get an appointment.

Melynda Rosenthal

Sep 5, 2015

My dealer was David Stevenson very knowledgeable and made me feel like we were friends rather then doing business. Thumbs up !

Thomas Stoll

Sep 4, 2015

great service,reasonable rates, convenient shuttle

David Crabbe

Aug 15, 2015

Salesman was very knowledgeable about the truck and wasn't pushy. also sales manager answered all questions about financing.

Timothy Knight

Aug 13, 2015

It was a nice experience. All the staff was great and answered any question that I had. The one "hiccup" that I had was the OnStar. It could not be activated. I brought it back in and after the tech completed troubleshooting, it was found that it needed a control module that would require ordering. Therefore, I had to bring it back in again. I was initially told that since it would take half a day to replace the dealer would put me in a loaner. However, when I was notified the part was in and I made an appointment, I was told one could not be provided. I went on and scheduled the appointment but after much thought I called back and asked if I could have it replaced at a local dealer who could provide a courtesy ride home so that I would not have to sit and wait for my truck to be fixed. I was later called by the Service Manager (which I could remember his name at Bob Bell) and he got me into a loaner and was very helpful!! KUDOS to him! All in all though it was a great experience. No pressure and no hassles. I only wish there was a larger selection. I was not being too picky and was looking for a deal. With that said, I was trying to get into a monthly special vehicle and that number was limited. I love my new truck though! Thanks!

Debora Riale

Aug 10, 2015

Well I only have one complaint and that is I made an appointment to get the oil changed in the car for 7 a.m. When I got there at 7 a.m. and there was three cars ahead of me and I was told there was about a two hour wait, so I left and came back the following week without an appointment and was second in line and was out in less than an hour. Now why would they have me make an appointment if they do not go by the appointment schedule?

Brandon

Jul 28, 2015

Great service!! Best buying experience I've ever had

Lionel Vandommelen

Jul 27, 2015

Good Communication. Explained what was done in a way I could understand. Work finished in a timely manner.

Larry Miller

Jul 24, 2015

Never have any issues when I bring my traverse to your location for service thanks so much;)HEATHER MILLER

Lisa Porter

Jul 21, 2015

Fast, friendly service. Easy and convenient. I dropped my truck off before I went to work and they called me when it was completed. I waited inside the customer area for a ride. I enjoyed hot, fresh coffee while waiting in the area. The area was clean and provided services I needed while waiting.

Angela Seely

Jul 16, 2015

great service ,friendly people, wonderful deal on my 2015 chevy impala

Carol Abrams

Jul 15, 2015

My salesman, Dennis Parker, was extremely nice, helpful and a perfect gentleman. I have already given his cards to my friends who might be interested in a car. Very good service.

Sherrie Haynes

Jul 14, 2015

Joe Evans was the best... He was patient, knowledgeable and dedicated...I came in just to look around... I left with a brand new car and a great finance rate.... thank you Joe and thank you Bob Bell

Richard Koscielski

Jul 13, 2015

AS ALWAYS WHEN I ENTER THE SERVICE DEPT. AT BOB BELL CHEVROLET,I RECEIVE THE BEST SERVICE EXPERIENCE POSSIBLE.

Jeffrey Paulson

Jul 11, 2015

Car was delivered ahead of time, the work was done professionally, the service writer reviewed the work done on my Equinox and the entire staff were extremely professional and very pleasant to work with.

Richard Nuss

Jul 4, 2015

They had the parts even for the cracked oil filter housing and got everything finished.

Debbie Christopher

Jul 3, 2015

my work was done fast and done right the first time

Sharon Cadden

Jun 30, 2015

Our repaired Trailbazer looked so good your Body Shop is outstanding.

Charles Cole Jr

Jun 27, 2015

We were costumers of Koons Chevrolet for years NOT ANYMORE We are Bob Bell costumers. We came in on Saturday afternoon and meet David Stevenson he was great. We knew what we wanted a new Traverse He took us right to them, then a test drive. I told him we had our daughters soccer game in 2 hours so if it was in the cards for us to buy we would be out by 5pm. They made it happen.. They are some of the greatest people and kid friendly. They answered all my questions my husband's and even my kids. We will be using David Stevenson for future car purchases and let everyone know that this dealership is the place to go.

George Bangert

Jun 23, 2015

every body was very helpful an professional good job

Ronald Dotson

Jun 22, 2015

we saw our vehicle at a different dealer and they actually got it for us and at a better price.I make appointments arrive early and they take me RIGHT in. Only there less than an hour

David Poinsett

Jun 19, 2015

THE WORK WAS DONE FAST AND GREAT. THEY TOOK ME ON TIME OF MY APPOINTMENT THE WAITING AREA WAS CLEAN AND EVERYONE WAS VERY HELPFUL FOR ANY QUESTION I HAD TO ASK

Joan Oppel

Jun 12, 2015

I took my car for an oil change. The mechanic told Bill Cole that everything was fine. When I got home, I checked the 27 point list and found 3 things showing as yellow, including brakes. I emailed the service manager who immediately took action. Bill Cole called me probably 15 minutes later and we made an appointment for me to come back. When I went back to have the brakes rechecked, I could not have been treated better. I was assured my brakes were fine, However, the items marked yellow should not have been so and I lost another day. The person who does the actual checking for the 27 point inspection should be more aware of what he is doing.

Lisa Eder

Jun 11, 2015

Very friendly, helpful and a pleasure to work with. No hard sale pressure where I felt appreciated as a customer. Highly recommend our sales person, Steven Dietrich. He went above and beyond to make sure we were satisfied and happy customers.

Jessica M

Jun 10, 2015

3 months ago no one could find why my tire was leaking air constantly. This visit the tech found a nail. I just feel I should not have had to get it looked at twice for a nail issue. I simply feel my first visit was rushed & not truly investigated, they oil changed me & pushed me out. Thank you to this tech this visit for being more observant & remedying the issue.

Ellen Dolle

Jun 9, 2015

Everyone was polite and very helpful. got waited on as soon as I walked in without an appointment. They were super nice to me since I was feeling very inpatient with myself that day and I apologize for that .Thanks again for bearing with me.

Kelly Eberhart

Jun 5, 2015

This was a pleasant and professional visit. They took my car right away at my appointment time. Found the concern, addressed it and did a free multipoint inspection but found no other concerns. Thanks for the great service.

Candus Lynn

Jun 3, 2015

My vehicle was diagnosed & serviced promptly. The service advisor was professional & friendly. I had my vehicle back by the end of the next business day...thank you Bob Bell!

Merrilee Johnson

Jun 3, 2015

Bob Bell always meets my expectations. From the service writers to the service manager, everyone is professional and courteous.

Jazmin Butler

Jun 2, 2015

Exceptional service from the time I walked in until the time I left with my brand new vehicle. Everyone was helpful and the salesperson that I worked with left nothing unfinished. I have never had such an awesome vehicle purchasing experience in my life. Both my husband and I will use Bob Bell Chevrolet for every vehicle purchase.

Joy Guthrie

Jun 2, 2015

Virgil was a great salesperson & really cared for his customers!

Richard Koscielski

May 25, 2015

THIS IS THE SECOND TRUCK I PURCHASED FROM BOB BELL AND HAVE BEEN COMPLETELY SATISFIED WITH THE VEHICLES AND THE DEALS I WAS GIVEN.AND WHO CAN POSSIBLY SAY NO TO BOB BELL CARE ? AND THE SERVICE DEPARTMENT IS TOPS.

Angel Mizell

May 22, 2015

Excellent customer service. The shuttle ride and driver was "the icing on the cake". Giving up my old Chevy dealership for Bob Bell.

Marcia Updike

May 21, 2015

Very efficient, very clean waiting room and bathrooms.

Steve Wilson

May 21, 2015

Salesmen were very nice and helpful. They answered any questions I had.

James Steinhice

May 18, 2015

Work was started at the time of my appointment. It did take a little more time than was originally quoted. Seating in the customer waiting area is somewhat crowded, however the area was clean and the free coffee is a nice amenity.

Gregg Gardner

May 12, 2015

Went to get an oil change. Staff was friendly and service was good.

Peggylee Bremer

May 5, 2015

I didn't have to wait at all. When I pulled in, they came right to my car and started the process of getting the recall taken care of. The waiting room is pleasant and clean. As a matter of fact, it took less time than they expected. I was in and out in no time. Everyone there is always pleasant and accommodating.

Nasira Ajmal

May 2, 2015

Very helpful and cooperative, I will definitely recommend Bob Bell to my friends.

Caitlin Carroll

Apr 23, 2015

Service department is nice and friendly. They have a nice service lane set up. Hard to figure out but nice to get out of the weather, hate theres no signs to say pull in, I had to get in and out of my vehicle 3 times, but aside from that just needs better design.

Larry Parks

Apr 14, 2015

Easy to do business with. Helpful, friendly personnel all around. Made for a very good experience.

Tony Chang

Apr 9, 2015

Came in for service without an appointment. Service department very accommodating.

Richard Suehle

Apr 4, 2015

GREAT DEALERSHIP WITH GREAT AND KNOWLEDGEABLE AUTO TECHNICIANS

William Venable

Mar 26, 2015

After a few minor road blocks everything worked out great in the end. I am very pleased with my new Chevrolet Impala. Getting a lot of complements on the very impressive interior (color of the leather).The performance of the car is superb. I love my new car. I am really pleased with my purchase. Thank you Bob Bellfor all of your excellent assistance.

Michael Wieczorkowski

Mar 25, 2015

I brought my car in for a recall. It was done quickly and I even got a ride from my hose to Bob Bell. I'm a very pleased customer

John Ayodele

Mar 24, 2015

I was quite satisfied and can definitely recommend other customers

George Woods

Mar 21, 2015

You were very nice and i would tell family to come to bob bell to buy their next car.

John Wofford

Mar 13, 2015

I stopped in after work for an oil change and tire rotation without an appointment and was in and out in about an hour.

Anna Danna

Mar 12, 2015

first off I missed my 7:00 appointment because I didn't see the email for my approval until that morning, my fault. But I called and talked to Bill and he was so understanding and told me I could still bring my car in. I also had a problem with one of my remotes and they also took care of that. Everyone who waited on me that day was very nice and went out of their way to help me. Very happy customer!!!!Thank you so much, Ms Anna D'Anna,

Lisa Porter

Mar 12, 2015

The team at Bob Bell went above and beyond to try and satisfy my needs. My salesman was Virgil. He was very helpful and friendly. He was knkowledgeable of not only the Silverado,but other vehicles that I had questions with.

Lauren Franciotti

Mar 9, 2015

Great service and wonderfull staff! I was searching for a new Equinox and I loved the one I recently purchased. I was able to find one with all the perks that I wanted. Hank was very nice and assured me I would love my new truck. All the employees were very helpful. David Kirn was able to help finance my car and was very thoughtful and caring.

GZ

Feb 27, 2015

Convenient, friendly and effective! Made a stressful car situation easy.

Frank Kerrigan

Feb 26, 2015

Great experience, great deal. Determined to get the customer what they want.

Glenn Sullivan

Feb 26, 2015

Joe was great. Knew trucks extremely well - a world of difference from the other dealer I went to. Joe even picked me up at the Amtrak station in the truck I was buying and drove me back to the dealership.My one complaint - no window sticker, which makes me suspicious. The printed "window sticker" i got by email was incorrect (no sliding rear window), but Joe explained why, and I believed it was just an oversight. Still, where did the true window sticker go, and why haven't i received a replacement in almost four weeks?

Mohan Sooknanan

Feb 21, 2015

I don't have any problem with my chev Equinox ,it works great , it is only the GPS giving problem , I brought it in at least five times , they even change the radio , and still the problem was not resolved

Michael Stinson

Feb 18, 2015

Awesome group at bobbell service department is the best in the area I have purchase 4 cars from bobbell Never had a bad experience looking forward to buying my next car.

Katrina Brown

Feb 13, 2015

Very happy overall with sales and personnel. Would definitely recommend to others to get a car from this dealership.

teryll myers

Feb 13, 2015

I was referred to Glen at Bob bell on Kane street in dundalk by a good friend of mine. He was very helpful and made sure that I was completely satisfied before leaving the lot! He had great customer service and got me into a car that I love! He was excellent. I would reccomend him to anyone!

Irene York

Feb 6, 2015

Second time getting a car from Bob Bell both times had no problems.

Michael Schwartz

Feb 4, 2015

Steve Dietrich and Dave Kirn were very helpful during the purchase process. I've already began recommending Bob Bell and those 2 professionals to my family and friends.

Thomas Barksdale

Feb 4, 2015

Fast ,getting us in was a breeze, Changed our oil and we were done,It did take a long time to get our Complimentary car wash,But it was a pleasure visiting your facility, Thank you very much Thomas Barksdale.

Teresa Bailey

Feb 3, 2015

Everyone one was friendly and proffersional and I was finished in a timely manner. I love that they have tea and hot chocolate for those who don't drink coffee.

Ryan Kloetzer

Jan 29, 2015

I brought my car in for a winter service special. I was very please when I was able to be taken care of despite my online appointment not going through. Even with a line of people, the oil-change and multi-point inspection was completed in a timely manner. All of the employees that I encountered on this visit were very helpful.

Shirley cole

Jan 24, 2015

I got a Chevy Mailbu and the sevice was good.This was the best purchase I have ever had.

Richard Suehle

Jan 16, 2015

EXCELLENT SERVICE FROM AN OUTSTANDING DEALERSHIP THAT HAS HIGHLY SKILLED TECHNICIANS.

Teresa Marquess

Jan 15, 2015

I was very happy with my experience so far. My salesman, Jared, was very knowledgeable and not pushy like some salesman. He made the purchase very smooth and easy.

Delores Anderson

Jan 8, 2015

I came in to make an appointment to have my car serviced,and end up trading my car in for a 2014 Cruze. I am very glade i made the trade.

Jenelle Dreton

Jan 8, 2015

It was a very good experience I have no complaints.

Cheryl Kawalek

Jan 7, 2015

I received a notification in the mail about a recall affecting my vehicle. There was a little confusion with my appointment. I thought I was making an appointment for the recall repair, but when I arrived at the service department, I discovered that the part needed to be ordered because there were apparently multiple possibilities. Your service representative, D.L. was very helpful in explaining this, and took care of everything. Once they knew which part was needed, D.L. ordered the part. He told me that when I was notified that the part was in, I should call directly to the service department so that they could get me in as soon as possible. I received an email within about a week or so. I called and spoke to D.L. who got me scheduled on New Year's eve in the early afternoon. I brought in my vehicle, took a short walk and came back to the service waiting area. In just a little while, the recall repair was finished and I was on my way home. This was a very pleasant experience for me. I felt that I was given personal service, by friendly,courteous, and efficient people - even on New Year's eve ! Everyone I spoke to in your service department was friendly and warm. I don't think I have ever been treated so well. Thank you.

Christine Telford

Jan 7, 2015

My car salesman David was very helpful. I love my new Chevy sonic.

Eric Wengryn

Jan 7, 2015

No pressure dealership made my experience enjoyable

Paul Spriggs

Jan 7, 2015

Customer service was excellent. Answered all my questionsexcellent customer service.

Bianca Smith

Dec 23, 2014

The service was quick and the staff was friendly. The bathroom was clean and the waiting area was comfortable.

Jeff P.

Dec 23, 2014

No pressure, answered every question and went at our pace!

Anthony Rainey

Dec 16, 2014

Dennis Parker a great person and salesman . He made things so comfortable . He asked what i wanted and he got in the perfect car . Top notch customer service .

jeff

Dec 14, 2014

a very wonderful experience and we really enjoyed the sales personnel.

Shirley Smith

Dec 10, 2014

Very professional-Sharon is always helpful in the service area and my mechanic ED is the best.

Nancy

Dec 9, 2014

friendly and knowledgeable, free wifi was great. waiting room clean and comfortable. wait time wasnt excessive.

Gary Samuels

Dec 4, 2014

Salesmen were friendly and not pushy. We left the dealership happy with the price and product. Glenn was very knowledgeable of the performance and features of our truck. Would return to this dealer upon our next purchase.

Joseph Webster

Dec 3, 2014

My brand new 2014 Cruze was pretty much hit front and back, like an acordian. I wasn't in the vehicle thank god. But, I took my vehicle to Bob Bell's Body Shop and I'm very satisfied with the outcome. My car is as good as new.

Karen Taylor-pfeifer

Dec 3, 2014

Thanks to all who helped us get an affordable, first car for our daughter.

Angelo Persiani

Dec 2, 2014

Bob Bell is the dealership I bought my Chevy HHR as well as several other vehicles before this. They have serviced my vehicle with whatever has been needed. When you go to Bob Bell for service, you know it will be done right.

Patricia Williams

Nov 25, 2014

I didn't have a wait, they contact me to let me know when my vehicle was ready and what other problems they found.

Mark Diffenbaugh

Nov 23, 2014

My experience was great and Dennis Parker was an awesome salesperson. He did everything to make sure the entire process was above satisfaction and it was. He really did a great job and not only the day of Dennis has sent me thank you notes via mail and email. Dennis truly provided 5 star gold service to me and it made my experience great. I will recommend all of my friends to Bob Bell and Dennis Parker. The other thing I wanted to praise is the service manager. I cannot remember his name but he made me fell very comfortable and also made my experience a memorable one. He even told me to come back for and additional gas fill up for coming back to purchase the camaro. I am very happy with my purchase and I am enjoying my car every day. I love it and thank you Dennis got making everything happen for me.

Ryan Barry

Nov 21, 2014

Bob Bell Chevy is a great service provider. They are friendly and very helpful once on site. Joe Schultz who received me and my vehicle goes above and beyond for the customer. He makes this large chevy dealership feel like a neighborhood garage. I have taken my 2011 Tahoe in multiple times and they have fixed every problem quickly and efficiency providing me with rental vehicles when it would take more then a day. The only reason I gave this shop three stars is they communicate very poorly over the phone. Every time I have called I am transferred to multiple people who end up telling me they will look into it and call me back. This call back rarely happens and it takes requires multiple follow up calls to receive an answer. Service: 4.5 Honesty and Price: 4.5Communication:3

Heather Miller

Nov 12, 2014

Definately would return and give my business to Steve he helped me out ALOT in getting the White Traverse I absolutely wanted!!!! Sincerely,Heather Miller

Lynn Harkless

Nov 11, 2014

waiting time was short and staff was kind and helpful

Nancy Oneil

Nov 11, 2014

I was treated with respect and the employees did a excellent job.

Dawn Wagner

Nov 5, 2014

My appointment was made the same day I came in for someone to look at my car. Pat was very friendly and professional. He kept me updated on my car. When I picked my car up you couldn't even tell there was anything wrong with it. I highly recommend Bob Bell.

Sharon Cadden

Nov 4, 2014

I am happy with the service I got. I will come again and again.

2014 IMPALA OWNER

Oct 23, 2014

BOUGHT A 2014 CHEVY IMPALA AND COULD'NT BE HAPPIER. THE CAR IS WONDERFUL AND THE SALESMAN WAS A VERY NICE GUY. OVERALL PLEASANT EXPERIENCE WITH BOB BELL KANE HWY.

HW

Oct 23, 2014

I purchased my 2014 Malibu from Bob Bell Chevrolet and a during my first free oil change they were able to complete the recalls with little extra time. A few months later I received a nail in the tire that was un-fixable. The Service manager offered to replace the tire for free even though it was not included in my warranty. The staff is very friendly and always available to greet me.

Kevin Gross

Oct 14, 2014

Was met by Dennis. Told him what I wanted and Jim the sale manager was able to get me a deal of a lifetime

Carol from Colgate

Oct 12, 2014

I purchased a pre-owned Chevy Sonic (9/20/14) and I am very happy with it, but I just have to say that the service I received that day was totally great! My salesman Joe Evans, went above and beyond the call of duty to make me feel comfortable and make a selection to meet my needs.I had an absolutely wonderful experience at Bob Bell, and I will definitely recommend them.

Richard Suehle

Oct 1, 2014

GREAT SERVICE AND EXTREMELY HELPFUL AND COURTIOUS - I WOULD RECOMMEND BOB BELL TO EVERYONE BECAUSE OF THEIR SERVICE.

Wendy Piniecki

Sep 30, 2014

"Hank" is awesome. I think the online scheduling system needs to be reviewed. I requested an 8am appointment for service on my vehicle. I received an email confirmation. But, then someone called my home number and requested for us to bring the vehicle in at a different time. To me, this was confusing. Besides that, the service team and sales team are awesome, like I said...especially "Hank". Sorry, I don't know his legal name off the top of my head.

Shirley Smith

Sep 23, 2014

I came in for an oil change and was greeted very professional. Service Engineer Ed was in the customer sign in area and greeted me (hi Ms. Smith). Wow! I had not had my car serviced in months. He remembered that I had traded my Camaro in. (coming in for an oil change for the Tahoe?) How are you enjoying it? With that being said I opted to wait for Ed to service my car as he had in the past. Great customer service. Just want give cuddles to the team. So many times you always hear the negative and not enough positive.Thank youShirley M. Smith

Malibu owner

Aug 7, 2014

Nice experience. Salesman and sale manager very helpful in making me happy.

Equinox-Driver

Jul 25, 2014

I cannot say enough great things about Hank, Dave and the rest of the staff at Bob Bell. I'm in love with my Equinox that they found special for me. I felt famous because they showered me with so much attention.

RonDundalk

Jun 26, 2014

To buy a new car for the first time their sales consultants are very helpful and friendly and make buying a new care as easy as it can get. They help you from start to finish giving you the best service one can give and I will definitely be buying my next car there.

Brenda O.

Jun 24, 2014

My tire pressure monitor system was indicating a low pressure reading in my back tire, so I kept putting air in, but the sensor wouldn't reset. I brought the car into the dealership and they checked all of my tires for the correct pressure and made the necessary adjustments without any problem.

Doc115

Jun 24, 2014

Listened to my concerns and made me feel important. Repaired the problem quickly. Told me what I didn't need --- which saved a lot of money. Great service.

Jennifer JC Girl

Jun 23, 2014

I have recently purchased two vehicles from Bob Bell within the last six months. The reason I went back was for my salesman Joe Evans. He was very helpful and so was the new car sales manager. I hope this helps.

Army Pilot

May 26, 2014

Bought 2 new cars from Bob Bell in 2013 and we are completely satisfied with the entire process. From Hank our salesman to all the great folks in the maintenance department, it is a quality first dealership and they continue to follow up with you about your cars for as long as you own them. They provide continued servicing of your car for life, not something you get from all dealerships; FREE vehicle inspections, tire rotation, engine oil changes... I will drive back to Baltimore for any future purchases from Chevy, Bob Bell is that good!

Tamurra Green

May 13, 2014

I have had my vehicle serviced there for several years and on my last visit on 05/01/2014 I was asked if my vehicle had been in an accident. I told the service consultant that the only accident I had been in was three years ago. I was then told the service complaint I had for my vehicle was because of a defect/ malfunction of a seal that was replaced from my accident. My accident was in 2011 and I have had my vehicle serviced many times since then and no one found the problem until now. That is unacceptable!!! This seal could have damaged my transmission!! My mother and I will not have our vehicle's serviced at this location any more!!!!

author

Apr 22, 2014

I called a few days in advance inquiring about the vehicle i was interested in purchasing. Sales associate seemed to know little about the vehicle and it's features despite having two days to research and access to google. The process took way too long. I came with check in hand and there was only one person in the entire establishment who could process it and of course his time was in high demand. I was told by a manager that "he has three things in front of him" and no time to assist me. Customer service was the worst. If I were not in such a time crunch I would have gone somewhere else. Like me vehicle, though.

Satisfied 2014 Silverado Owner

Apr 14, 2014

I recently purchased a 2014 Silverado from Bob Bell and the experience could not have been any better. My salesman Glenn was very professional, friendly and knowledgeable. He was very patient with me even after I changed my mind multiple times on what vehicle I wanted to purchase. Once I finally made my decision he explained every option on the truck and how to properly use all the extra options. The paperwork took less than an hour to complete and the salesman even followed me to my house to drop off my current vehicle and drove me back to the dealership to pick up my new Silverado. This is the second Vehicle I purchased from Bob Bell in the last 3 years and each time it was a 5 star experience!

Erik

Feb 12, 2014

We had dealt with many of other dealers to find the right deal for us over a 2 week period. Every night we went ready to purchase an impala at these dealers. None of the other dealers were able to match the deal that we received at Bob Bell Chevrolet. Wish I would have went there first. Also, customer service was better than the rest. A few minutes after we were sitting down with the salesman (Dennis Parker, who was great) the manager came over and greeted us which may be a small thing to do but stands out over the rest.

Jim

Feb 9, 2014

I would buy another vehicle at this dealership. The dealership was clean, they had a huge inventory to choose from and everybody was friendly and knowlegeable of there products.

CorvetteCustomer

Nov 13, 2012

I recently purchased a 2013 Corvette at this dealership. They were easy to deal with, positive, professional and I walked away a very pleased customer. I would highly recommend this dealer to others. See Bryan Davidson in sales...

Happy Customer

Nov 11, 2012

After searching for a car and acceptable trade-in for multiple months, I heard a tv ad and went on this dealer's website. I contacted the dealership and heard back from Andrew, the internet salesperson. He provided superb customer service. He had the car waiting outside of the dealership's front doors when we arrived, clean! He also connected us with an excellent salesperson, Bryan Davidson. We had a wonderful experience with both men. We then had to deal with David Kirn, the Business/Finance Manager. Although he was courteous and professional, he tried to play a few games with us; although he somewhat redeemed himself near the end of the transaction, he was the only negative experience at this dealership. The sales manager, George, was professional, courteous and respectful as well. It was a relatively easy transaction and I would recommend this dealership to others.

Lucky

Nov 11, 2012

I purchased a new (2013) car recently at this dealership. The internet salesperson, Andrew, was responsive and had great follow-through. He met us in front of the dealership, and the car that we were interested in was in front of the dealership waiting for us (and it was clean)! Andrew connected us with a fantastic salesperson, Bryan Davidson. The deal went relatively easy; we got want we wanted for our trade and they worked with us to make the deal happen between pricing and trade-in. However, the Business/Finance manager, David Kirn, tried playing a few games with us; he was the only one that I came across in the dealership that reflected somewhat negatively on the experience. In the end, the sales manager, George Cuff, corrected the situation and was personable and professional; he ensured that we were happy, pleased customers.

Thyatt

Sep 22, 2012

I had a great experience buying a used car from this dealership. Like buying any used car you need to work at getting a good price but the sales people were honest and straightforward and in the end I got the deal I was looking for.

none yet

Jun 4, 2012

I visited Bob Bell last week to purchase a used vehicle. I received a call from the salesman Saturday morning informing me that he would lower the price if I was still interested. I cancelled my appointment to visit the dealer again. After expressing interest in buying the vehicle I was asked to speak to the manager. I was quoted a price much more that the day before. I was trying to get the vehicle for my sons birthday.

TheLangz

May 30, 2012

I would recommend this dealership to anyone looking for a new car. I had a wonderful experience last week while searching for two new vehicles. From my initial contact with Andrew over the internet, to our salesman, Gaurav who spent half an afternoon getting us the best deal, to George who finalized the deal, it was a pleasure spending our holiday weekend shopping for two new vehicles for my husband and I. Thanks again for all your help

Grocery Getter

May 14, 2012

I am writing in about an experience this past week I had with a gentleman that is starting out at a dealership that has not even worked a day there. We got chatting at the local grocery store about vehicles and such and he had informed me about a dealership he was going to be starting at here in Baltimore. After speaking to this gentleman named Andrew, I was definitely impressed. He had told me about how he was transfering from an import car company to a Chevrolet company and what to expect in the way of service, facility and quality. He stated the expectation of service needed to earn my business. This individual was 100% sold on his level of service and his dealerships. I had stated that I would be in the market for a new vehicle in the next few months and he sat down and discussed my needs and expectations. After leaving the store, he also contacted me via email. I was impressed with his level of dedication and desire to earn my business. I will definitely say when the time is right for my wife and I to purchase a new vehicle in the next month or so, my first stop with be Bob Bell to speak with Andrew.