Bob Sight Ford reviews

Alyssa123

Mar 1, 2016

My experience at Bob Sight Ford was great they were all very helpful ecspecially my salesman Tyler Gray he was helpful made everything I wanted happen. I highly reccomend if you are looking for a new car give Bob Sight Ford a call and ask for Tyler Gray.

Joseph and Veronica Rice

Feb 14, 2016

Our sales was Matt Forrest (The New Guy) and he was honest about EVERYTHING. He knew what we wanted and got everything asked for done. An SUV for our growing family. Made it happen and he was such a super nice guy, we couldn't thank him enough!! I will definitely recommend Bob Sight Ford to anyone looking to buy new or used. They are all around amazing!!

Curt O.

Dec 31, 2015

Purchased a 2014 Focus from Bob Sight Ford, Tyler Gray the Salesman that helped us out, he was great to work with. He was pretty busy when I should up for my appt, he gave me a quick tour of the car, gave me the keys to let me take it for a test drive. Tyler was very helpful and there was no pressure to buy the car. He is easy to talk to and I would recommend him to anyone in the market for a new or used car. Thanks for a great experience.

Pam O

Dec 7, 2015

Purchased a 2014 Fusion from Bob Sight Ford, Tyler Gray the Salesman that helped us out, he was great to work with. He was pretty busy when I should up for my appt, he gave me a quick tour of the car, gave me the keys to let me take it for a test drive. Tyler was very helpful and there was no pressure to buy the car. He is easy to talk to and I would recommend him to anyone in the market for a new or used car. Thanks for a great experience.

cherokeedad

Dec 4, 2015

Tim Cain and Tim Bailey both worked together to sell us a Explorer Sport we were looking at. After the sale they helped setting up the phones to sync showed us all the options on this model and how to use them. They told us any questions or problems please let them know and it would be taken care of. Great Service Great Dealership!

trucker

Nov 25, 2015

I completed an enjoyable experience selecting and purchasing a 2015 F-150 Lariat with Tyler Gray's good, conscientious help. Tyler is a knowledgeable, service minded professional. I visited two other Ford Dealers in the area and Tyler stood out in my opinion.

LeeR2014

Sep 29, 2015

A friend recommended Bob Sight, and Tim Bailey. I was looking at pick ups, and would trade in my 2014 Ram. Tim was very helpful, after reviewing what equipment I wanted, and price range, he looked up 2 trucks that were in stock. I selected one, Tim brought it around, handed me the keys, and told me to take it for a ride. The truck sold itself. The sale numbers were easy to understand, the price was what I had expected, and we completed the paperwork. Tim was easy to work with, knows the product, and went over all the features. I would definately recommend Tim, and he will be my 1st choice for my next vehicle.

Ruhroh38

Sep 19, 2015

Our Salesman , Tyler Grey, gave us the information, test drives, and time we needed to make our decision to purchase our wonderful Ford Explorer. Eric Zinnert's finance expertise was also very helpful. Bob Sight Ford has some very friendly and knowledgeable staff!

Susan

Sep 14, 2015

I worked with Tim Bailey searching for a good, reliable used SUV. After visiting several other dealerships with no luck, I found that Tim listened to what my needs were and worked to get me just the right vehicle. I could not be happier with my purchase and recommend them highly.

Sedalia, MO

Sep 12, 2015

We bought a 2015 F150 Ford truck from Bob Sight and had a fantastic experience!!!! Our sales person, Tyler Gray, was knowledgeable, friendly, and a pleasure to work with. We received excellent customer service! When we decide to purchase another Ford we will be returning to Bob Sight!

Kurt Whitlow

Jun 22, 2015

Danny Smith was great to work with during the whole process and even followed up afterwards multiple times to see how we were liking the Explorer. If you are looking to buy a car I would say go see Danny.

Bill Moran

May 18, 2015

I bought a 2015 Ford Fusion from Bob Sight Ford. The whole experience was superb. The sales people are friendly, helpful and dedicated to make you happy. My particular Sales professional, Danny Smith, went out of his way to help me and provided a phenomenal level of care, keeping me apprised at every stage of the process. When you shop at Bob Sight Ford in Lee?s Summit, you are not a customer to them, you are family!

Happy Bob Sight Customer

May 11, 2015

We were looking for an Explorer Sport and researching online showed Bob Sight to have the best inventory in the area. We couldn't be more pleased with the experience we had from the test drive to the actual purchase! We have a large dealership in our home town from which we have made past purchases and there is NO comparison. Bob Sight is truly invested in customer satisfaction and we are happy to make the extra drive if needed. Thank you Bob Sight!

Jon

May 9, 2015

Great buying experience, My salesman, Steve Brekeen worked hard to find the Expedition EL we wanted and got it in. Great price and very fair trade in. Bob Sight Ford and Steve deliver a great buying experience

Curt

May 2, 2015

I originally posted a review about the service of my mother-in-laws Ford Escape that was 4 years old but only had 18,000miles on the vehicle. The sun roof motor was bad and I felt there should have been a "Good Faith" warranty of some fashion given at the time of service and there was not. I received a call from the General Manager and he offered a solution to our problem. I am now very satisfied with my dealings with Bob Sight Ford and appreciate their time and effort in dealing with this matter.

Frank Bechel

Apr 8, 2015

We bought a 2014 Focus and Tim Biailey. The experience was wonderful. He listen to everything we said. Since then we have used your service department and have excellent care. Everything about Bob Sighi has been excellent. Thanks and keep up the good service.

Lakewalkers

Mar 25, 2015

Always get great service with quality products at Bob Sight Ford in Lee's Summit. I bought my truck there and have continued to remain loyal. Got 65,000 miles on my original tires and returned to Bob Sight for a new set of the same!

Mel Blunt

Mar 25, 2015

I always receive prompt quality service from Bob Sight Ford. I have bought many new cars in my life and some dealerships are always finding "something wrong" with your car. At Bob Sight, the take care of what you came in for and never pressure or bully you! You can trust them and the work!

Jan's Edge

Feb 5, 2015

The buying process was very easy and quick. They had our car ready to go and all warmed up when we were finished with the details of the purchase. Unfortunately right after I drove away in my brand new car my right rear tire went flat. Not a good start. Took it to a tire shop to get it fixed (tires are not covered under warranty). I told Cris about it a week later when I went in to pick up the final paperwork. He was shocked but what could he do? The car came down from Matt Ford and it must have picked up something on the way down.GRIPE: It bugs me that I bought the car (Gal) and everything comes to my husband (Guy). Like I"m not even part of the equasion. Ford and Bob Sight need to make sure who the real owner is before putting names on mail-outs, bills and internet stuff.

andrewb10161991

Nov 25, 2014

I would like to say a HUGE thanks to Danny, Brad, Brian, and Zachary. They went above and beyond any realistic expectations. I am not an easy customer to please. The communication was great! I sold cars in my past career. I know what is realistic, they surpassed any and all expectations. They know how to keep a customer! I look forward to returning for my next Ford Flex!!! Cheers to the best Ford store in KC!!

ckrogsd

Oct 17, 2014

My husband and I went into the dealership looking to find my him a new truck. When we walked in the door and was greeted up front which was nice but from there it went downhill. We don't the guy what we were looking for an he pulled up several options and then we set what price we were wanted to be in and he said "Okay" and went to pull up some options and he pulled up one car that was WAY out of our price range and it was raining and my husband got in the car and walked around the dealership by himself because the salesman didn't want to get wet then when my husband started negotiating price, the salesman said they don't negotiate. They are set a price kind of dealership and we walked away. Never got a call back or anything! No customer service skills or desire to satisfy a customer.

Judi Jewell, yorkie mom

Sep 14, 2014

I am on my second new car purchase from Bob Sight Ford! I love my Taurus Limited and the color (red) has had more compliments then I can count. I wish I got more gas mileage, but I choose my Taurus. I get around 25 mpg. The service department is always helpful and friendly as well as the front desk. (the lady with the yorkies) I enjoy everytime I go to Bob Sight Ford and I never have to wait very long. Coffee is always on.

Pete

Sep 14, 2014

Top to bottom, Bob Sight Ford was all about customer service. We bought a 2014 Ford F-150 Raptor and the entire buying experience went extremely well. In particular, we really appreciate the helpfulness and low pressure approach by the sales staff. We were able to see ( and drive) Explorers, standard F-150's, FX4's and finally the Raptor caught our intention. My wife and I off-road in our Jeep..... And simply could not resist the lure of this truck. Our sales rep insisted we take it home for the night. Over a 2 and 1/2 day period, we debated and looked at more vehicles, but the sales staff was so patient with us. Negotiations on trade in went as smooth as I have seen, finance was quick and easy..... And we drove out with an incredible truck. Having been a GM and Nissan guy, this was the first Ford purchase since 1973 ( a yellow Maverick) for me..... and I can now say I am back in the Ford family. If interested in a truck, you must look at the F150 and if you want a great buying experience, go to Bob Sight Ford in Lees Summit MO

Janet

Aug 27, 2014

This was only my second "new car". In the past my cars, our second cars, have been used. The buying experience was delightful with no pressure and I was comfortable with the entire process.

Pamo

Jul 24, 2014

Everyone is different...personally I prefer low key no pressure sales people. I got just that with Tim Cain at Bob Sight. A real down to earth, patient and understanding sales person. Made it so much easier for us. And this of course is in comparison to the opposite experience we had at the same time while looking at another Ford dealer in the area. Plus of course, the bottom line. Best I found. !!! Compared to the other dealer, Bob Sight was straight forward... Here's the starting price, here's the discounts and rebates, here's what you will pay. I really felt good when I stepped on the lot, when I talked with Tim, when we finalized and I feel really good about taking it in to Bob Sight's respected service department.

NJBW

Jul 13, 2014

Purchase experience was great. Worked with Lee Swanson for the second vehicle in a row.

Dean

Jul 9, 2014

Quality Service, Respect for Customers, Good Value, Very Friendly. These are only a few of the things I have experienced at Bob Sight Ford in Lee's Summit. Thanks everyone!

mel_blunt

Apr 3, 2014

Matt handled my rebate problem for me. He even resubmitted the form for me! He was extremely kind and helpful! I have always had a great experience at Bob Sight Ford!!

LindaJesse

Aug 9, 2013

The service department is wonderful. Friendly customer service guys and great serviceon my car! I have been very happy with this dealership! I'd recommend them to anyoneinterested in buying a Ford.

mutiger65

May 24, 2013

There were several problems with my used vehicle purchase at Bob Sight Ford. I will begin at the beginning. The salesman was not the major problem but he got me started on the wrong foot. I was in need of a new truck but was going out of town for about 10 days. I was told if I paid a deposit that they would not have any problems holding the truck. I clearly stated what date I would be back in to get the truck. Well, after a few days I received a phone call questioning when I would be back to get the truck and that they had another buyer. Even as a young guy, I still have some old fashion values. I told you when I would be back, paid my deposit and gave you no indication I was going to change my mind. I should have not been questioned or threatened that you had another buyer. I guess I should have let them sell the truck to someone else because it got worse from there. Let me preface by saying that the truck had just over 100,000 miles so of course I was not eligible for an extended warranty. Though I hear from some other people that this may not be true. Never less, I bought the truck so shame on me. The first thing that went wrong even before the truck left the parking lot was a squelching noise that came on when the air conditioner compressor kicked in. They supposedly replaced a tensioner pulley that was supposed to fix that. It didn't. It still makes a noise. The second thing that went wrong was fuel water separator light kept coming on. This actually happened in a test drive. It happened a few times and they sent the truck into the shop. Said there is no problem, only that the sensor was dirty. Well, they cleaned the sensor and a few weeks later it comes on again. I figured I would just go get the fuel filters changed and that would help. I took it to another Ford dealer to have this done because I was already skeptical of Bob Sight. Low and behold, it was the low pressure fuel pump. The other dealer helped me out and now has my business. The third thing was that they sold me vehicle knowing it had problems or they were incompetent on checking out there used vehicles. I do not know which one is worse. A vehicles coolant system is supposed to be pressurized up to a certain PSI. This increases the boiling point of the coolant so that it wont boil your engine before the fan kicks in. I guess I should have done a little more home work. The degas bottle caps on super duty trucks are supposed to hold 16 PSI. Ford actually had to make a different cap for the super duties. The original ones were junk. My truck had the original one still. Had it tested. 0 PSI was the result. Got a new upgraded cap. As soon as I put the new cap on, the system pressurizes correctly. Only now the radiator starts to leak. Did Bob Sight ford know this and keep the bad cap on there so they could sell a truck without the radiator leaking or was there service department completely incompetent in checking out a used vehicle to make sure the coolant system is pressurized. You be the judge. I have other things but am tired of typing. I know this though, Bob Sight Ford will not see any business from me in the future.

terry

Jan 30, 2013

this is a friendly dealership the work is done correct the first time and it was a pleasure to by a new car there

Hulen Jenkins

Jan 22, 2013

These guys are professionals and are always concerned wilth improving service and satisfying customers.

Jack

Jan 19, 2013

Bob Sight Ford Dealership is clean, warm, and friendly. The morning of the service on my Ranger pickup, I was met by a service writer as soon as I turned the key off sitting in the service bay. I instructed the service writer of my needs and quickly was signing the paperwork to have the work completed. I forgot to tell him about the need for new wiper blades and when i returned to the service area, was informed "no problem Mr. Chapman, we will take care of that". Now that is great customer service. The waiting area was clean, well organized and the coffee was awesome. (my personal opinion)The work was performed in a very timely manner and when the service writer came to get me in the waiting room, I didn't have to wonder where to check out, as he accompained me there. He also informed me of what service items would be needed in future service checks. Great peace of mind for me. I am a big believer in service checks and regular maintenance of your vehicle. If you take your vehicle to a reliable dealership, you can rest assured they will keep your vehicle running great and there will never be anyone trying to sell you a bill of goods. Thanks Bob Sight for a job well done. 2000 Ranger Pickup

Roger Lepper

Jan 17, 2013

We always get excellent service at Bob Sights. Our vechile is fixed the first time when it is taken in to Bob Sights Service department.

hamdogg

Dec 26, 2012

Took my F-150 in for service on the Sync system last week. First the technician had to call me to ask where the fuse box was. Um, isn't this a Ford dealership? They don't know where the fuse box on an F-150 is? Then after not hearing back for hours I called about 4:30 for a status. Told the service guy I would be in before 6 to pick it up. When I arrived an hour later at 5:30 it wasn't ready so I was told to wait in the waiting room while they "put it back together." I waited there for an hour, then went to check on the progress and the service center was CLOSED. In fact the entire dealership was closed. I WAS LOCKED IN THE DEALERSHIP, alone. No service guys, no sales guys. Nothing. There was a random rental car guy who happened to be there to tell me how to open the garage door and get my truck out. Which could have been anyone's truck as there was no one there to stop me or verify who I was. Oh and the truck still wasn't fixed.

Gary Willard

Dec 14, 2012

All fives because everything so far has gone great! Brad was a pleasure to deal with. He was professional, straight forward, likeable, honest, and a no pressure kind of guy/sales manager. Chris was very helpful and pleasant, although I didn't deal with him as much as I did Brad. Chris will be my contact for any future needs on my truck and I won't hesitate to call or email him with questions. He has been very helpful and friendly when needed.

Judiloves mustangs

Dec 6, 2012

The friendly staff at Bob Sight Ford will answer your questions, sell you a new car, or new owner car (aka as used) and make you feel at home while you wait for service. This is the second new car I have purchased at Bob Sight Ford and I will return!

proprojects

Nov 30, 2012

Disappointing actually, after working out the loan and agreeing to come in 2 hours later to pick it up and sign, the vehicle was sold to a 2nd walk in customer for $275 more than my offer without an opportunity for me to counter offer. Now I know what my long term value is as a customer, to Zach its less than $275.

eightyschick

Nov 26, 2012

We have purchased 3 cars from Bob Sight Ford. We like that you see the same people working there, you get to know and trust them and they always treat you with respect. We don't consider any other dealer if we are looking to purchase or for service.

mel_blunt

Nov 16, 2012

All of the staff were awesome. Tim is kind, genuine, and very helpful. Bob Sight Ford is the best! The service department is wonderful also. I had all maintenance on my 2010 Fusion done at Bob Sight. They are knowledgable and trustworthy!!

rosemarylytle

Nov 15, 2012

This is our first purchase from Bob Sight and we appreciated all Chrisdid to make it a good experience. We are pleased to find an American car maker that has come out with a product that fits most of our needs. The options exceedanything we could find in the price range with the improved milage.

Just a woman who loves her car

Nov 11, 2012

Quality Service, Respect for Customers, Good Value, Very Friendly. These are only a few of the things I have experienced at Bob Sight Ford in Lee's Summit. Thanks everyone!

retired

Oct 31, 2012

Great experience. My battery was still in warranty and I didn't know it. Service manager checked out the battery on my 2010 Edge. In less than 15 minutes I was back on the road with no cost to me. Friendly people all around

jeff gravette

Oct 23, 2012

Great sales staff and very professional team, they were very patient with me while i was waiting for finance from my credit union, will be buying my next new car or truck from Bob Sight Ford, also i will be telling all my friends and family where to purcase their next vehicle new or used. told a co worker about Bob Sight and he went down and purchased new truck from them also. Great job keep up the great work, and thank you.

Grandpa Bob

Oct 17, 2012

I have bought three new cars from Bob Sight over the last 10 years -- never a lemon! My experience with sales, service and repair at the dealership has always been excellent.

treiser

Oct 11, 2012

Great overall experience - would highly recommend. Knowledgable salesperson, attention to detail, did not force options or add-ons during the process. Efficient and concise financial process in the sale. Low-pressure environment.

johnnie

Sep 27, 2012

the service department employees are always very courteous and they always make sure that the repairs are correct and in the time frame they said the work would be completed

Mu93

Sep 27, 2012

Steve was very responsive and patient. He was not a pushy salesman, so it worked well with my character. Chris Norris referred me to Steve, great job by Steve and Chris. Teamwork most always creates a good experience. Several other salesman were very helpful if Steve was not available on one of many of my pop-in visits. Thanks...

David

Sep 11, 2012

Beautiful dealership, great prices, excellent customer service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they ushered me through the process quickly and efficiently and made it fun as well.

bigdave7331

Sep 11, 2012

Beautiful dealership, great prices, excellent customer service and excellent selection. Bob Sight Ford has a reputation that I trust. I went to Bob Sight Ford for my first vehicle purchase ever and they ushered me through the process quickly and efficiently and made it fun as well.

mpm515

Sep 10, 2012

The salesman, Lee Swanson, was considerate and easy to work with. We were not pressured in any way and I would recommend and return to this dealership to buy another car.

Happy car owner

Sep 3, 2012

All the people helped so much to make my car buying as painless as possible. They all went out of their way to help make the deal. Thanks for such an easy transaction.

tallpaw

Aug 29, 2012

Oil change and fuel filter change was completed quickly.

Brian

Aug 21, 2012

Excellent service department. Quick and very informative.

Lizzie

Aug 9, 2012

Great customer service. My vehicle is always well maintained by the dealership.

terry

Aug 1, 2012

great low pressure experience in buying fusion and great care in maintance of car

bachmajl

Aug 1, 2012

This is the second car we have purchased with David, he is very caring and helpful. We were not able to co-sign for our son, so David fixed him up with a Credit Union and Alex was able to get the loan. Everyone we have talked to or worked with has alway been very friendly an helpful, you have a great team. Thank you

jenpunkbabe

Jul 31, 2012

I've always used Bob Sight Ford for my service and repairs for my Taurus and have always received good service. They are quick to come over to my car when I pull into the shop and they are quick to get me checked in. And always friendly and thorough.

jfase

Jul 30, 2012

I just love working with Bob Sight Ford! From Brad Frazee to Tim Cain and to Jeff Baltz, he is awesome!!! This is our 3rd car with Bob Sight. Love the crew and the treatment you recieve! Julie Fase

Buyer

Jul 20, 2012

The sales staff and dealership are great! We bought a 2013 Ford Edge and love it. Our sales person Tim Bailey was extremely knowledgeable and very helpful. Everyone at the dealership was friendly and went out of their way to make us feel we were important.

jerry7193

Jul 20, 2012

so far all our experiences with the sales and finance personal have been great.Very friendly and knowledgeable. Havent used the service dept yet but if they are as good as everything else is should be good

trains

Jul 19, 2012

Bob Sights has always been good to us and the problem fixed the first time. The mechanics do an excellent job.

Escape Owner

Jul 15, 2012

My recent visit to the service department came at 5:00 for the Works package. I asked if they had time for an Works package as I knew they closed at 6:00 and they took me right in and had me on my way in 45 minutes. Thank you all

chief

Jul 14, 2012

Very pleased with my experience at Bob Sight Ford,Ive traded cars in Colimbia,Marshall,Warrensburgh and Sedalia here in Missouri, and 3 others in the Kansas city and Blue Springs area also.Bob sight topped them all with the no hassel approach and treating me and my wife to a great experience.WE will always remember our experience with these people.Jeremy in the finance department was really genuine.

Truck Person

Jul 13, 2012

I went in one afternoon, arrived the next morning for the repair. I was on my way by 8:30am, completely satisfied. I have also been shopping for a new and pre-owned car for my daughter and granddaughter. I purchased a F150 from this dealership in 2010.

In Plain SIGHT

Jul 6, 2012

I have purchased two cars from Bob Sight Ford. A 2006 Ford Fusion and a 2011 Ford Fusion. I absolutely love them both. I passed the 2006 down to my son and purchased the newest one for me. Bob Sight is the only dealership for me. They are like family! They take care of me. They service my car with oil changes and tire rotations...and most recently when the 2006 had a censor go out, they were sensitive to my needs as a single mother of two sons. WOW, impressive in this day and age. I'm a dedicated and long term loyal customer!

Happy Lady

Jun 26, 2012

I was greeted by a positive and helpful staff. They really did look out for my best interest. They took the time to look at all options for me including different loan options. I was able to afford a new 2012 Ford Fusion thanks to Ford financing. It a great car and a great deal. I would recommend Bob Sight to anyone looking for a new or used car.

ParticularParticipant

Jun 15, 2012

We where very extensive in resourcing what vehicle we were deciding to purchase, and after 3 trips to Bob Sight Ford, did find the perfect fit. However, the continued service 'after the deal' is the 'clincher' for us. 100% satisfaction for us!! Thanks Bob Sights!

Little Red

Jun 3, 2012

Had a great experience with Bob Sight Ford. They gave me a great deal on a new car. I would recommend them to anyone!

In Focus

Jun 2, 2012

This was the best experience I have ever had in buying a new vehicle. Everyone was very nice, personable, informative, and respectful. My salesman was top-notch and the whole buying experiece from the test drive to the paperwork was easy and stress free.

Ford Fam

May 26, 2012

Always have a great experience at Bob Sight in Lee's Summit and that's why we keep coming back. Have purchased many new vehicles here and have all our services work performed here as well. Friendly, knowledgeable people too.

Ford Lover

May 19, 2012

My husband and I have been purchasing cars for over fory years. This was the best car buying experiance that we have had.

Isaac

May 16, 2012

The service was exelent and prompt, Mr Whittaker was very helpful and everyone else as well..Im very satisfied with everything they did for me .....I will highly recommend Bob Sight to everyone I knoiw..Thanks

dont have one

May 15, 2012

No silly games, just got a great deal and great service and good people.

Ford Guy

May 11, 2012

Bob Sights Ford was just as I described it in the title. I was in and out with a new pickup in less than an hour. Thanks Jim!!!

F150 owner - forever

May 6, 2012

Dave Whittaker has been our salesman for the last 2 vehicles in almost 2 years & of one the main reasons we come back to Bob Sight Ford. He is sincere, patient, knowledgable & friendly. We are completely satisfied with his service. And the other reason is Bob Sight's service department, our experience with their service dept was outstanding! I purchase my F150 new in Ca, Perry Ford of National City and I thought they had an outstanding service dept, excellant service - but Bob Sight has done them one better.

Old Grouch

Apr 27, 2012

New tires and routine service on my Taurus. Troy is my service rep and he did an excellent job getting me in and out as soon as possible for the lowest possible price.

none.

Apr 19, 2012

From the sales department to the shop, Bob Sight Ford has always been pleasant to work with. I highly recommend them to anyone for a trouble-free experience. When I take my vehicles for any work, they get me in and out promptly which I truly appreciate. Their waiting room is such a nice facility with big screen TV's, snack and drink machines and very clean facility.

Super Dave

Apr 11, 2012

Everyone in service that I have dealt with are considerate, listen to your questions, follow up is excellent, honest, knowledgeable, just all around excellent.

Designer

Apr 10, 2012

I would not take my Ford Five Hundred to any other service department. Bob Sight Ford has the absolute BEST technicians and service around.

Luxury vehicles

Mar 26, 2012

This dealership has influenced me with their "customer service" to purchase four new vehicle's within the last ten years. They have real professional staff and I shall continue to suggest to "others" to give them an opportunity to fill their transportation needs.

terry

Mar 17, 2012

the salesman and all the other partys were easy to do business with. they made sure that i found the right car and the right financing plan and had the car ready when promised

Super T

Mar 13, 2012

Bob Site ford is a super hometown dealer who will go the extra mile at any time to take care of my needs. I tell all my friends that they are the BEST option for any purchase or service needs. this is my 4th purchase and i will be back again! Rich Rowland Lees Summit Mo

nocarey

Mar 3, 2012

I've been a Sight customer since 1998. I always get what I want at Bob Sight Ford in Lee's Summit. New cars, used cars, great service and answers to my questions.

Taurus Fan

Feb 16, 2012

Bob Sight is a great place to shop. Friendly staff without pressure. They will share any incentives available and help with financing. This is my second new Taurus and I love it! My salesman (David Whittaker) has sent me post cards for ten years with every sports schedule you can imagine! I have been to other Ford dealers, but Bob Sight is the very best. My family also buys from Bob Sight Ford.

dejasper58

Feb 11, 2012

My wife and I have bought our last four automobiles from Bob Sight Ford and have recommended them in the past and will in the future as we have found all the personnel from the receptionist to the mechanics and all in between to be pleasant, knowledgeable, friendly, timely, and helpful in all of our encounters at the dealership.Dale E. Jasper

Jim Streeby

Feb 7, 2012

The Staff was proffessional an courteous. David's communication and follow-up was appreciated. I would refer friends and family to Bob Sight. I had been using the service department for several years, and was always treated well. This played a huge part in my decision to purchase from this dealership.

karen1351

Feb 6, 2012

Stands behind there committments and feel that he/they care about our business. We have always found them to treat us with respect and honesty.

Gayle

Jan 20, 2012

I never hesitate to drop off my vehicle and am always met promplty with a smile. Always great reliable work I've come to expect

peggy

Jan 13, 2012

Bob Sight is absolutely fantastic everytime I take my car in. I keep coming and coming back fantastic service and dealership

Richard

Jan 9, 2012

Purchased my F150 from Bob Sight in 2006 and have had it serviced there since. Never a bad experience with the Bob Sight team and I've appreciated their personal touch and attention to detail. Way to go guys!!

teamkc

Jan 5, 2012

We just purchased a new Fusion and Brian Lawson the salesman was very easy to deal with. He listened to what I wanted and made it happen. We are very happy with the purchase of our new car. I would HIGHLY recommend Bob Sight Ford for a great car buying experience.

Sherry

Jan 4, 2012

The service team is very knowledgeable and very helpful with all my problems.

Ford Owner

Dec 31, 2011

The service at this dealership is always done on time and the repair cost are reasonable. Work that is recommended on a as needed basis and not just to "upsale". The service advisors are prefessional, personable and know the product. They treat the customer as though they are family and not just another way to make a buck.

Tooter

Dec 13, 2011

Great service on my car! Super nice sales people! Keep up the good work!!

Austin

Dec 2, 2011

Wes is the most professional and very customer oriented!

Love My Truck

Dec 2, 2011

This is the 4th new car we have bought from Dave Whitaker at Bob Sight Ford in the past 20 years. He was very patient with us (again) and allowed us to try different cars/trucks until we knew exactly what we wanted. They didn't have it on their lot, but Dave searched until he found it. Dave and all the people at Bob Sight treated us with kindness and respect in all aspects of our buying experience. We will definitely buy there again in the future.

Susie

Nov 30, 2011

I was very impressed with Bob Sight!!! I had a day off from work and was dreading spending my time off on waiting for my car to be serviced which I have done many times in the past but I was amazed...they had it done in a little over 1 hour and it was very busy that day I was in there so thank you Bob Sight!!!!!!

Sweetpea

Nov 28, 2011

Bob Sight made buying our car easy. The service department has also been very polite and helpful. I will go back when I am ready to buy again.

Quality Control Chet

Nov 27, 2011

I have been to at least three car service dealers for repair or maintenance service that I caught not doing somthing I paid for or checking off an item on the Multi-Point inspection report such as tire pressures that were not set correct. I have confidence in Bob Site Ford that I will get honest service.

dwilliams50

Nov 26, 2011

We recently did a major repair service to the tune of $5600 on our 1997 F150. As painful as the check writing was, the service was above and beyond. Our rep Blake, went out of his way to get us a loaner vehicle to keep us from incurring additional hundreds of dollars in rental expenses. The loaner was a Ford Flex and will be my next new car after the first of the year. Thanks Blake, we not only appreciated the quick repair,the loaner vehicle but you took the stress out of finding my next car. See you next year.

FORD MAN

Nov 24, 2011

I WAS GOING TO THE QUICK-LUBE PLACES. JIFFY-LUBE AS A MATTER OF FACT. I GOT TO WHERE I HAD TO STAND BY THE WINDOW TO MAKE SURE THEY WERE DOING WHAT THEY SAID WOULD BE DONE. I TRUST BOB SIGHT FORD TO SERVICE MY CARS.[TRUST]

formula boats

Nov 24, 2011

The body shop team at Bob Sight did an excellent job repairing my car. The staff there is always great and the repairs were made in a very timely manner. Thanks Bob Sight.

Allan

Nov 23, 2011

Tim helped us buy our new 2012 Focus. He was very kind and helpful. We like our new car and the Sync sytem.

Deano

Nov 23, 2011

My visit to Bob Sight Ford 11-23-11 for service could not have been better. Oil and Filter change, Battery tested, Antifreeze and tires checked MO. State inspection. Service Advisor Wes Myers was great. I recommend Bob Sight Ford to anyone.

Eric loves Mustangs

Nov 23, 2011

I've purchased 2 Fords from Bob Sight and I have all 4 of my current Fords serviced there (2 Mustangs, an F150 and an Explorer). I have never been anything but 100% satisfied!

mhinkle

Nov 23, 2011

I have always had good service on my vehicles - thank you!

pwilliams50

Nov 23, 2011

We recently had a major repair on our 1997 Ford F150. We had to decide if we repaired our vehicle or make a purchase of a new vehicle, which we were not ready to do. Knowing the reliabilty of the of Bob Sight Fords service we opted to do the repairs and extend the life of our vehicle. Our rep was able to give us a lender vehicle. We love that lender vehicle.It will be my next new vehicle which will be in 2012. By going the extra mile with a lender vehicle so that I would not incur rental charges, you have secured a new purchse.

Richard

Nov 23, 2011

Having purchased my F150 from Bob Sight Ford back in 06, I'm happy to say that I've not had one bad experience with this dealership. The new purchase experience was pleasant and the comprehension of minor mechanical issues over the years, cooperation and personal touch I've experienced with the Service Department is exemplary. Thanks folks for the quality touch.

Ruby57

Nov 23, 2011

Just an awesome crew to work with. Bought 2 cars within a year! Sorry to hear Patrick Fase is leaving! #1 best Service Writer in Kansas City area! I will miss seeing his smiling face when we come in for service!

Rusty

Nov 23, 2011

I was out of town on a Saturday and my car had issues and quit running. I was sitting dead in the water next to a Ford dealership in Warrensburg, Mo and had the car brought back to Bob Sight on a roll-top because I trust Bob Sight (the Ford dealership in Warrensburg wouldn't even extend a hand to take a look at my car in the parking lot next to them). I spent a little over $100 to have the car moved to Bob Sight in Lee's Summit. The staff at Bob Sight came out immediately and set up my service even though they were about to close on a Saturday evening. They did not hesitate to jump in and get my car in and ready for service. They set my expectation up front that they might not be able to tell me anything until Monday and were very polite. On Monday Bob Sight called and gave me the information on what it would take to repair my Mustang. They told me clearly what was involved and when they would have the work completed. I came in that afternoon and they immediately pulled the car around and processed my payment information. The entire process was painless (except for the paying part). I would highly reccomend Bob Sight as a great place to purchase a car and an excellent repair and maintenance facility for your Ford products.

Mrs. Moonbeams

Nov 22, 2011

Fantastic Dealership, very friendly, extremely efficient!

Don't understand this

Nov 21, 2011

We purchased a new F-150 pick-up from Bob Sights Ford and had a good experience. The buying experience was fine but we were in a hurry and didn't stay to have different features explained. This was our fault perhaps but the dealership should also make a point to have us return. We had a built in GPS and didn't know it.

Mom of 4 Boys

Nov 21, 2011

We have bought several vehicles from Bob Sight and have continued to return for service on our vehicles. We are pleased with the friendly customer service and high quality service our vehicles receive.

no nickname

Nov 21, 2011

Wonderful expierence having power door locks installed on my vehoicle.

Big Dan

Nov 20, 2011

My 2010 Ford Edge Limited started killing batteries in July this year with only a little over 7000 miles on it. The battery was replaced in July, August and September. In October, it died again but the battery wasn't shorted out. They towed it in and kept for several days trying to figure out what was killing the battery. They replaced a "smart panel" that was acting "DUMB". They ran all kinds of tests against all the electronics and found that after sitting 4 hours, the "smart panel" started discharging the battery. I give Chad, the service manager and David, the shop foreman many kudos for taking the time to repeatedly run these tests and to ensure they had found and remedied the problem. There's a reason people keep coming back to Bob Sight Ford, and I do.

Designer

Nov 20, 2011

Bob Sight Ford has THE most excellent service department and staff! Each time I take my vehicle in for an oil change or any type service, I am treated as their #1 customer. All repairs and maintenance are performed with the utmost attention to detail. I would not take my Ford Five Hundred anywhere else for service when I can take it to the BEST!

Ford Girl

Nov 20, 2011

Bob sight Ford always makes you feel at home. They will try to schedule around you, let you use a car or give you a ride in certain circumstances and just really do all they can to assist you.

High expectations for client service

Nov 20, 2011

From the buying process, getting a tire replaced (my mistake, not the car), to getting it serviced - everyong is super nice and very responsive to questions. Great Team!

JohnM

Nov 20, 2011

My recent trip to the Body Shop was a delightful pleasure. I dropped my car off on Friday morning. Was told it would be ready for pick-up the next day. I received a call around 4PM Friday afternoon, my car was finished and ready to go. Now that's fast service!

New Buyer

Nov 20, 2011

Purchased a new 2011 Escape from Bob Sight Ford. Got a great deal, the staff was friendly, knowledgeable and very helpful. Was in and out in about an hour and 1/2. I would highly recommend Bob Sight Ford in Lee's Summit

NicoleT

Nov 20, 2011

I was told there was a rush and my oil change would take 45 minutes to an hour. I am happy to say I was waiting less than 25 minutes.

curlylocks

Nov 15, 2011

Steve Brackeen made my buying experience great as always. Dealing with him makes up for all the screw ups in the service department I've experienced.

PopPop

Nov 14, 2011

I walked in and a nice young man saw that I needed some direction... He brought my car right in the repair area checked found out that I had a loose tire valve... fixed it, and brought my tires up to spec. Thanks..

Highroller

Nov 13, 2011

I had my seals replaced in my front end of my Ford FX4. Service was great and no issues

Berge

Nov 12, 2011

I have only gone to this dealership for service so far, however everyone I have come acroos has been very curtious and proffesional. They have also been very thorough and complete the work when promised as well.

Great Escape 2011

Nov 12, 2011

We've bought 3 cars from Steve Brackeen at Bob Sight Ford, 2 used for our sons and 1 new one. Due to a Ford recall on my Windstar I had to have a new car fast and Steve listened to what I wanted and really put in an effort to get me just the right car. And gave me a loaner when the new car had to come from somewhere else to get the features I desired. So far I have only had an oil change but even that was great, even thought they were really busy the service person got me in and out in half the time I was quoted.

BSMITH

Nov 11, 2011

I take both my Ford's to this dealership for servicing.

erinmccunniff

Nov 11, 2011

I have previously purchased my vehicle here a few years ago and have continued all of my maintenance here. I recently purchased new tires and battery and have always been impressed with the quality of care my car and myself have received from Bob Sight Ford in Lee's Summit! Thank you!

Jerry

Nov 11, 2011

I had a great experience shopping for a new Edge. The sales person was extremely helpful in searching for the vehicle with the features we wanted. He ended up spending several hours doing the search and we finally decided to order the vehicle as one was not available within 500 miles. Everything was handled very efficiently when the new Edge arrived and we were familiarized with the operation.

Little Bit

Nov 11, 2011

My husband and I were into our first day of car shopping. We had been online researching for months and knew where we needed to start our face to face experience. We drove straight to Bob Sight Ford in Lee's Summit. Immediately, Randy met us on the lot and asked us about our needs. He listened and we test drove 2 vehicles which he thought would meet our approval. We wound up in Randy's office where he ran the figures for both vehicles. He understood that we were not ready to finalize 'the deal', but professionally served us as if we were. Due to our immediate cash situation, we were not in a position to sign papers and drive off the lot with our purchase. We were not pressured or rushed, but instead offered a great deal on the vehicle of our choice which would be held for us until we were able to finalize. Throughout our visit, we felt respected which meant a great deal to us. We will visit again when the time arrives for a new ride.

String King

Nov 11, 2011

I brough my F-150 in for a thorough front-end linkage inspection, aligment and fluid change prior to a long road trip. Techs reported all aspects within Ford spec except for a tie rod end that was worn slightly beyond spec. Rather than just perform the alignment and charge for a service that would have had to be repeated, the service rep recommended delay of the service until the tie rod end could be replaced therby insuring accurate and sustained alignemnt. I have been comning to Bob Sight for over 20 years and have always appreciate the technical proficiency and honestly of the service staff and sales reps. A customer for life.

64mustang

Nov 10, 2011

I have been treated so good I do not even consider going any where else for service or the purchase of another car or truck. Thanks Steve Brackeen.

AMSNDJ

Nov 10, 2011

I HAVE A 2011 F250 DEF PUMP WENT OUT GOT IT REPAIRED HERE DAY AFTER I PICKED UP LIGHT GOES ON I TOOK BACK ITS THE DEF PUMP AGAIN THE TELL ME ITS GOING TO COST ME $2000 FORD WONT COVER AND THEY WONT STAND BEHIND THE REPAIR THEY JUST DID

Big Iron

Nov 10, 2011

I have always been impressed with the courtesy and efficiency of the Bob Sight Ford Service Department. The repairs are handledin a timely fashion and their communication is excellent.

bubba

Nov 10, 2011

I have 2011 f250 that doesnt even have 12000 mi on it and had the DEF pump go out. So I took it in for a warranty repair, they fixed it, I picked it up and the next day the engine light came on so I took it back in. The service man calls; its the DEF pump again and he tells me prices, I asked him why its warranty work and he said that Ford is not covering it and Bob Sight is not going to stand behind their work!!!

Charlie

Nov 10, 2011

I arrived at Bob Sight ready to purchase a new car. I had already searched inventory on line, obtained pre-approval at Ford Credit and completed a lot of research on makes and models. I called the dealership and made an appointment to look at one particular car in stock. When I arrived for the appointment, the salesman was busy and we just had to stand in the sales floor for 1/2 hour. The salesman failed to remember the appointment, our names or to even have the car ready. In fact, he couldn't even find the car and even tried to have us drive a used car. Finally, he told us the car had some kind of electrical problem and the mechanic had taken it home.

dddecker

Nov 10, 2011

great service nice people!Very professional easy to get in and out

Doc55

Nov 10, 2011

Dealer got my car right in and had it done in 30 miunutes at far lower cost then the oil change firms

DonkeyKong53

Nov 10, 2011

I have always owned a Ford vehicle, but this is the first time I've purchased from Bob Sight. They did everything possible to get me in the vehicle that I was looking for and for a great price. It's also nice that when you've spent so much time and money investing in a new vehicle that the staff remembers you when you go back to the dealership. So far, I've only got that treatment from the staff at Bob Sight. Will be purchasing my next vehicle at Bob Sight.

Focus Owner

Nov 10, 2011

My husband and I have been Bob Sight (previously Summit Ford) customers for more than two decades. Service is the reason we keep coming back, year after year. This time was no exception: Troy took excellent care of me when I brought in my 2010 Focus (purchased here)to fix a malfunctioning sunroof. He was courteous, attentive and quick to help. My car was repaired in record time, at no cost to me. I was also pleased to receive a nice rental car from the onsite Hertz rep. Good service, fast resolution, and a commitment to honoring my service agreement with a smile. Nice job, Guys!

Ford Fan

Nov 10, 2011

I looked at a lot of dealerships, but I should have gone to Bob Sight first! Not only did they have an inventory full of great cars and trucks, but they beat my pre-approved financing by over a point and a half! The salesman was awesome, and willing to put up with my pickiness on a 12 degree winter day to make me happy. Go to Bob Sight Ford first, or go there last, but either way it'll be your last stop!

Ford Pipefitter

Nov 10, 2011

I have bought several new vehicles from Bob Sight - very easy to get along with, and fair on trade-in price. I also have all of my warranty service work done there

Hybrid Owner

Nov 10, 2011

Love the fact that I can come in for an oil change/tire rotation without an appointment and get speedy service.

KCJAG

Nov 10, 2011

I was greeted quickly and the salesman was very knowledgable.

klutz

Nov 10, 2011

I have been buying vehicles from Tom Sight & David Whittaker for 20 years and all of my experience has been exceptional. They represent the best in the business, highest integrity, greatest value and extraordinary service after the sale. I don't buy new or used cars from anyone else.

Loyal Ford Customer

Nov 10, 2011

Test drove & purchased a 2012 Ford Taurus. Drove off the lot within a few hours with a smooth transaction. Great dealership without the high pressure sales!

Maddmax

Nov 10, 2011

Quick and painless oil change early am when you have the time nothing beats this service.

MIGUEL A

Nov 10, 2011

I want to thank Bill Frank and all the service dept for taking care of my car in such a professional manner. When ever I bring my car in I know I will be treated with respect and get my car done in a timely manner. Once a was driven to work in a snowstorm and got a follow up call to see if I needed a ride home. The last time I brought my car in they needed to keep it overnight so I was given a complimentary loaner. At this time this is the only place I will bring my car. Thank you so much.

Old Mama

Nov 10, 2011

the buying process was easy and low maintenance. The salesmen didn't swamp you when you pulled in the lot. In fact, I had to go look for one. He was a great guy - Tim Bailey. A pleasure to work with. They did not play games. It was really quite painless.

pokerdevil

Nov 10, 2011

The best experience I've ever had buying a car!!! I got the exact car I wanted. The salesman,Dave Whittaker was helpful and understood exactly what I had to work with and the car of my dreams is now mine

Truck Nut

Nov 10, 2011

I have purchased my last half a dozen vehicles from Bob Sight. I have dealt with the same sales person each time. He has alwalys worked to get me the best deal possibe. I have also recommended that family and friends buy from Bob Sight. I have also had the opportunity to get major repair work done. They have proven to be very knowledgeable regarding not only Ford products but all products. I went in to get work done on Sirius/Cell Phone. They got me back on the road in less than 10 minutes, "FREE". I will not do business for new or used vehicles with anyone but David Whittaker and Bob Sight Ford.

10cars

Nov 9, 2011

I love the idea when I have to bring in one of my cars to be serviced I am always helped with a smile and the wait time is not very long. The only thing is I always forget my coupons I wish they would just put it on the account .

Blue SCREW ECO 4x4

Nov 9, 2011

I am an educated shopper. I like to do all the research up front. The team at Bob Sight, specifically David W. my sales rep, completely supported my style of shopping. I arrived at the dealership with a 95% idea of what I was looking for. David took the time to look up my wants and see where he could get it. Bob Sight kept me updated multiple times a day while waiting on a Dealer 200 miles away to get back on details on a 6 1/2 foot bed model. I ended up taking a model on the lot that was nearly the same minus the 6 1/2' bed. I was time limited in my ability to stay at the dealership. They worked with us having the next step ready so when I could get in, there wasn't a wait.

bogeyman

Nov 9, 2011

I have been very satisified with the service I receive at Bob Sight.

bschnepf

Nov 9, 2011

I have bought my last 4 new fords from (Gene Hill) at Bob Sight and have had all of them serviced there. My husband and I agree Bob Sight is the best dealer in the whole kansas city area. I totally trust Troy and all the guys in the service department.

Carolyn

Nov 9, 2011

My first experience at Bob Sight Ford was in December 2007 when I test drove and decided to purchase a 2007 F-150, which I still own and love. Came back in 2010 and purchased my 2010 Taurus. What a great car that is. I have looked at other brands and drove those, but always come back to Ford. They just seem to be more solid and I have never had a problem with either of my Bob Sight purchased Fords. All my service needs are also met at their service department where everyone is so helpful and friendly. The waiting area is comfortable and provides reading or TV while you wait. It is just a great dealership where I intend to continue my business.

Cindy

Nov 9, 2011

I did not like the sales tactics. The salesman was trying to throw out numbers and make me feel like I would be spending more than I really was. They offered way less for my trade in than any of the other dealter ships. I did not purchase the vechicle I was looking at and would not return to this dealership. I had a much better experience at other dealerships.

FireCapt

Nov 9, 2011

I have always received excellent and courteous service from the employees of Bob Sight Ford. I have been a loyal Bob Sight customer and have them perform all service to my vehicle.

Fordie

Nov 9, 2011

This is the 2nd car purchase from Bob Sight withen 1 year! The service is awesome! Our sales men are off the charts when it comes to Customer Service and the help from co-workers are fantastic! You feel like family when you are at Bob Sight. The service department is above top notch they are there to answer your questions and they are quick with the answer or solution! We love going to Bob Sight! I am happy to reccomend my friends and family to visit Bob Sight if they want to be treated Great! Julie Fase

julie

Nov 9, 2011

I have purchased my last 8 vehicles from Bob Sight Ford. The salesmen come and go, but the service stays the same. I recommend all of my friends and family to BSF - Service is always great and if there are any problems, they are hopping to take care of you. Really appreciate everyone there.

kysnani

Nov 9, 2011

Our Salesman was Tim Bailey and he did a fantastic job of getting us into the car we desired. He shopped for the best finance company and got us the best rate. Tim went above and beyond with us to get minor imperfections taken care of so our used car looked brand new. Great Job!!

LeeLee

Nov 9, 2011

I always get consistantly great service every time I visit. Thank you for making me feel important!

lennied

Nov 9, 2011

I have used Bob Sight for all the service on my F-150. They have always been open and honest with all repairs and completed them on time.

Living on the Edge

Nov 9, 2011

Bob Site always pinpoint the repairs needed and what is involved to repair.

LMandDM

Nov 9, 2011

This will actually be our second purchase this year from Bob Sight, Lee's Summit - 2011 F150 and a 2012 Expedition. Couldn't speak higher of Brad Frazee & Dave Whitacker they always give personal service with great follow up.

Mercury Cyclone

Nov 9, 2011

Always a great visit at Bob Sight, a very nice customer waiting area, new facilities, and friendly faces. Purchase a new Ranger from this dealership years back and it was a good experience, as well as a great truck. We drove it for almost a 1/4 million miles and finally gave it to a nephew for his birthday.

Mizzou dude

Nov 9, 2011

Great job of email correspondence in answering questions, quoting prices, and keeping me updated.

Mother Trucker

Nov 9, 2011

We had a great experience with the sales team at Bob Sight Ford. They will get our repeat business.

Mustang

Nov 9, 2011

Painted my Screaming Yellow Mustang with Butter Cream Yellow paint. Now my car is two toned Yellow.

newfordowner

Nov 9, 2011

Every one at Bob Sight is amazing! great customer service. Like how they take the time to show you what you need to know about your new car!

Sports Mom

Nov 9, 2011

I went to Bob Sight needing to buy another vehicle and thinking along the used line. After driving and comparing used to new, it ended up being a no brainer which to purchase. The Saleman took the time to answer questions, run numbers, and help us figure out the best scenario to fit our budget and wants. It was a great experience and I have already recommended them to others.

Susan

Nov 9, 2011

I can't say enough how great the experience was in buying my 2010 Escape from Bob Sight in May of 2010. Mike Houle, my salesman, was easy to work with, polite and informative. Will definitely make my next purchase from Bob Sight and have already given several recommendations to friends to go there for their own purchase.

Tammy

Nov 9, 2011

We only went to put my husbands car in the shop. I saw a MKX I decided to test drive it and so they had me take it home for the weekend and the rest is history. I love how they worked everything out so it was in the budget I needed.

wagon

Nov 9, 2011

I recently had a service concern and it was dealt with promptly, and as always at this dealership, with great satisfaction. I have always been pleased with this dealership, and in particular with the owner and service manager, and have recommended them to my ffriends.

PrimRose

Nov 1, 2011

Whenever I go to Bob Sight for service, I am treated as if I am their only customer. The service is the BEST, and I would not take my Ford anywhere else!

mark95

Oct 19, 2011

I went to Bob Sight to look for a new Ford Taurus. They only had a few on the lot and I didn't see color or options I was wanting. I went inside and finally approached by an older male salesman. After explaining what I was looking for he said, "we don't have one." That was the end of our conversation as he turned to help another customer. No other sales associated bothered to talk with me. I left VERY disappointed. I went about 10 miles down the highway to another Ford and found the car I wanted, which I bought that day. My excellent rating for that dealership is on their page. Bob Sight didn't seem to want my business was won't get it in the future.

dfdietz

Oct 7, 2011

The battery on my 2010 Edge died. I called Bob Sight Ford and then called the emergency roadside service and they toed it in. Bill got right on my problem and in about an hour they had determined that I had a bad battery, replaced it, washed my car and I was on my way. Great job, good people!

Richard and Jan

Sep 9, 2011

Bob Sight Ford has been excellent to us with Customer Service, friendliness,quality of services, and their prices for all our 5-cars we have either purchasedor have bought from this same dealer and Sales Consultant, Gene Hill.

Gertie

Aug 31, 2011

I was very pleased with the service! I will recommend to everyone I know! There is no other place I will deal with from now on! Bob Sight has me hooked!

schandler16

Aug 20, 2011

Lee Swanson was great to work with and Brian Sight helped to make us feel welcome and special. The entire process was very enjoyable. Thank you

mblairhut7

Aug 6, 2011

The service team, including the techinician, are always professional. They explain things so you can undertand them. They aboslutly can be TRUSTED. That is HUGE!

jeanneadamscall

Aug 2, 2011

We found Tim to be extremely helpful and responsive to our requests. He was very thorough in his explanation of the vehicle at the time of delivery. The delivery of the vehicle and extra work required to get it ready in a short period of time is very much appreciated. I firmly believe in doing business in the community I live in but will only do so when the customer service is acceptable. The employees of Bob Sight Ford Sales and Service are the reason I keep coming back. Bob Sight Ford is able to maintain their Sales and Service work force like no others. I always recommend this dealership when asked for a referral. Thank you for all you do.

saunders4

Aug 2, 2011

Located just what we were looking for in an Escape and there was very little pressure in the buying decision. Would buy again from this dealer.

DonkeyKong53

Aug 1, 2011

The buying experience was great. There was no pressure from Steve to buy something that I wasn't interested in. Steve answered all the questions that I had and if he didn't know the answer (which was rarely) he knew where to go. We ordered me a truck which never got built because of some scarce parts that were not available. We searched local dealerships and didn't find anything. Then they got a truck in that I wanted and have been happy with it since I got it. Also, I was in the financing office for only 15 minutes. All in all, great buying experience. Will go back to Steve next time.

streu77

Jul 27, 2011

Great overall experience! Best Ford dealer I've been to! Our sales man mike schwally was very friendly and had are best interest first! When we are ready to get another car we will return. Thank you for an Awsome car!

mickmavis

Jul 19, 2011

I brought the windstar in for repair to correct a recall problem. The service prople were professional and courteous, and work was completed ina timely manner.

kim1970

Jul 16, 2011

Had a very positive and easy experience in purchasing a new 2011 Ford Escape. Everyone was friendly and helpful. Would highly recommend Bob Sight Ford.

walterterry

Jul 16, 2011

Bob Sight Ford truly cares about its' customers. We have faith that no matter what our automotive need, Bob Sight Ford will try its' best. What more can one ask?Walter & Angela Terry

dansr.dietz

Jul 15, 2011

I have purchased 4 vehicles from Bob Sight Ford since 1998. I have never been treated as well, much less better, at any other dealer, regardless of brand. The people I've dealt with always remember me and always take the time to speak and shake my hand. I feel very comfortable there and hope to be doing business with them for many years.

Return Customer

Jun 23, 2011

We recently had our vehicle serviced for a break problem. The service department was great, they managed to get the vehicle in on an emergency basis and worked until the last minute to get it repaired and back the same day. They kept us informed during the repairs concerning their findings and did not over promise. The service department a Bob Sight Ford is why we drive Fords and Lincolns.

FredD

Jun 14, 2011

We have been dealing with Bob Sight Ford for several years now and they are always professional, courteous and willing to go the extra mile to insure customer satisfaction. Never any high pressure sales tactics and always a great price! When you're a customer at Bob Sight you feel like family.

Explorer Family

Jun 8, 2011

The service and sales staff at Bob Sight have always been great. We trust the service staff to always do a great job on servicing our Explorer.

Rusty

Jun 7, 2011

I took my car in to have the charging system checked out and to verify the cooling system was not leaking. The staff at Bob Sight were excellent. I was in and out very quickly. They are excellent at using information already provided during previous visits and verifying that the method of contacting me when the work is complete is correct. I have always been very impressed with their ability to stay in touch with me without feeling like they were trying to get me to buy more service or addtional cars. I would definitely reccomend Bob Sight to anyone wanting to start up a good honest relationship with a dealership or repair shop. They are all about service and pleasing their customer which is a rarity. Even more rare is finding a dealership like Bob Sight that is concerned about their integrity with their customer.

King R.

Jun 4, 2011

Really great service department! I have purchased 4 vehicles from Bob Sight & will not go anywhere else in KC!!

Tribute fan

Jun 1, 2011

Bob Sight Ford always does an amazing job with getting our vehicle fixed in a timely manner with no problems following. We appreciate their high level of customer service.

Caroline

May 28, 2011

For a 60 year old woman, buying a new car on my very own for the first time, I could not have asked for a better experience. I was treated with such professional courtesy, from the very nice salesman to each associate I dealt with, all made this a very memorable and comfortable experience. I also appreciated the fact that they all listened to me and treated me like I was their only customer. I would recommend these people and this dealership to anyone. Thanks again.

swollenb

May 24, 2011

I had the privilege of working with David Whittaker. The service that I received from him and the dealership was first rate. The quality of assistance was superior to the other dealerships that I have worked with in the past. Any questions that I had were answered promptly. I would definately refer my family and friends. First rate customer service.

walterterryrv

May 14, 2011

Very pleased with every phase of this dealership. Honesty and ability are top notch!

Keith Klass

May 14, 2011

I have used the service department more than once for oil changes and repairs to my truck and car. I appreciate the inspection sheet that is done at each service to be sure the rest of the vehicle is in good condition. I can depend on the time line that is given at the start of the service, which allows me to schedule the rest of my day.I have also used the body repair shop in the past, but not recently. I have recommended the repair shop to others and would use them again when necessary.

jzelk1

May 11, 2011

I like the clean building and the friendly people to work with.The waiting room is very comfortable and gave me the oppertunity to get some work done while I waited. The amount of time I waited was very close to the time I was told by the service representative I worked with.I like having everything explained to me befor I am asked to pay a bill.John

boxster986

May 9, 2011

Overall my experience with Bob Sight Ford was great. My friend told me about Steve Brakeen and everything he told me was true. Super easy to work with and I felt like he really had my best interest in mind while working this deal out. I would recommend this dealer ship to all of my friends.LarryLees Summit, MO

Lowing2

May 8, 2011

Mike Houle was so helpful as we went thrugh the process of selecting a new vehicle.We made several trips to Bob Sight Ford over several months. Each time we were greated and make to feel at home. Mike was very patient with us and let us test drive at least 6 different vehicles. Finally we decided on a new F150 Supercrew.The entire staff at Bob Sight Ford worked to make the purchase process simple. We are glad to recommend Bob Sight Ford for sales and honest service.

Allen7172

May 6, 2011

We have been buying FORD vehicles since 1994 and from Bob Sight Ford since 2005. We have experienced other good dealers but Bob Sight Ford has been the best. Their sales and service staff are friendly and also very knowledgeable. I wouldn'd go anywhere else.

harley2005

May 6, 2011

I checked with other dealers in metro area and some were very pushy and one dealerin east lee's summit did not even approach me. A toyota dealer in kansas city wasso proud of his vehicles he would not drop his price more than fifty dollars.The last dealership which is bob sight ford was very friendly and cared. I did purchase a new ford fusion, and like it very much.

ibabc89

May 6, 2011

"I would like to say that I was treated professionally from my very first conversation on the phone with Paul in parts and Patrick in service. It can be very intimidating as a woman to get auto service and I felt like they were giving me the advice they would have given their own wives. Bob Sight Ford also matched the cheaper price on tires that I found online without a hitch. When I showed up for my scheduled appt time, they were able to drive me to a nearby shopping area to get some errands done. They finished my care 1 hour early and came back to pick me up!!! What a fantastic service dept. I can't forget to say that they washed and wiped down my car!!! With such excellent service, I will be going back for life!!!"

joshhar

May 6, 2011

Excellent and fast service, service department estimated time to be finished and was done sooner. I received a friendly phone call that my vehicle was completed. I was greeted by the staff of the service and auto sales by very friendly people, that were eager to help.

mkc1sle

May 6, 2011

We purchase all of our vehicles from Bob Sight Ford. We would not go anywhere else. They have the best sales people my favorite is Dave Whittaker, the best prices, and the best follow up. We recommend Bob Sight Ford to everyone we know. Thanks of all that you guys do.

smithron

May 6, 2011

I have never had any unresolved problems with this dealership. Everything has always been taken care of in a timely manner. When the vehicle has had to be left for an extended period of time, a loaner automobile was furnished. I am very pleased with the overall performance of this dealership and would recommend them to anyone who asks.

walterterry

May 6, 2011

We have purchased three Fords from Bob Sight Ford. Buying a new vehicle can be stressful but we found our experiences from sales to service have been excellent. The sales expert Lee Swanson is knowledgable, friendly and HONEST. What a great combination.

Norman Taylor

May 5, 2011

My experiences with the people in this dealership have always been comfortable, whether during a service visit, a warranty issue, or buying a new or used vehicle. This feeling has been there for the more than eight years I have dealt with them on new cars (1), used cars (3), and the repeated service visits. Jeff Sight, Larry Baker, and Troy have always greeted me by name, asked for my business, and saw to it that problems were eliminated and issues resolved.

rrbass

May 5, 2011

Bill, after the vehicle was reviewed, went over all the priority items that required to be corrected, and explained very carefully the other items, and what the result would be if I decided to let them go until another time; He actually showed me on paper that correcting everthing at this moment would save me money, and extend the life of the car also; So my thanks to Bob Sight Ford, who helped make this a win-win experience.

Lyrnic

May 4, 2011

Steve was very accomodating and helpful concerning all of my questions and needs. I did a great deal of research prior to arriving at Bob Sight Ford and I thought I knew what car I wanted, but Steve and Nate helped me decide what car was a better fit for my travels. I was very pleased with the hospitality, service and vehicle that I purchased.

danetengr57

May 3, 2011

Dealing with Troy and his vast experience and knowledge are invaluable when it comes to service and decisions to be made. Anyone who inquires on who to see in service department I always refer them to him. Troy not only treats you like your his only customer, but his honest upfront dealings keep you in the loop on the progress of your vehicle. Whenever an issue arises he will make contact and inquire as to not only choices but recommendations to proceed, always letting you drive whatever is done to your vehicle.Troy is my main reason for staying with Bob Sight service and remaining a loyal customer to them.

Bill Brown

May 2, 2011

The staff is friendly and the servicing is always discussed in detail so that I know what work is needed and how much it will cost me. It is easy to schedule visits and the scheduling is usually quite flexible. The work that I have done seems to be done well and the price seems to be relative; I've had work done at other garages for less and the quality seems as good. My only complaint is that I had an extended warranty with my F 150 and had work done that was covered and it cost me the full replacement cost when the sevice department should have pulled up my VIN number and correllated it to the extended warranty and the work to be done; thus costing me only the deductable and not the full amount.

DMoore43

May 2, 2011

I left my 250 diesel with the service department while out of town to have service done and body shop to inspect truck for possible hail damage from a recent storm service kept in touch with me letting me know what truck need and extent of hail damage. When I picked the truck up I there was no surprises I already knew what service was done and pricing, plus a written estimate for hail damage. Everything was done as expected.

agnewjedward

May 1, 2011

As usual, my service experience at Bob Site Ford was excellent. The documenting of the work to be done was done in a professional and efficient manner, and I was in and out in no time at all. I would certainly recommend this shop to my family and friends.

emmymullins

Apr 30, 2011

I found the staff to be courteous and very friendly. Although I had a bit of a wait, the waiting room was clean and pleasant. When my car was ready I received an apology for the delay and they even washed my car! I will continue to use this dealership for service and highkly recommend it to my friends.

KR Pearce

Apr 30, 2011

New tires for Ford-500-service department let me know about rebate offered on the tires helping me lower my service bill. Included lifetime rotation at no extra charge.Tires were installed on time with very little wait. The waiting room was comfortable and the staff was friendly and professional.

nocareyc

Apr 30, 2011

Over the past 10 years I've purchased several different Ford vehicles and serviced them at Bob Sight in Lee's Summit. From the Sales staff to the Service Department you are always met with a smile and great customer service. I highly recommend their dealership for helping maintain your vehicles.

areawoman

Apr 29, 2011

I have purchased 3 cars at this dealership from Steve Brackeen and get my regular maintenance work done here. All of the staff are friendly and helpful. When I was buying a car, the emphasis was on finding the car with the features I wanted, not on selling me on one that was on the lot. The facility is great - it's easy to drop your car off for service.

dbellch

Apr 29, 2011

The service (everyone) is courteous, knowledgeable, follow up on your cars situation is outstanding, they do what they promise, and I also feel they are telling you the truth. All I want is my Ford to continue performing like I am used to, and this organization accomplishes that!! Great cars great dealership experiences.

dfdietz

Apr 29, 2011

I had a problem with my Freestar Air Conditioner - no cooling on driver side, too much on passenger side - uncontrollable. They replaced the compressor and some other parts and got it working in 3 days (Had to wait one day for a new compressor and a servo for a door). The first servo was bad so had to wait another day for a replacement. Two days later I had to go back because the same problem was back. They reset the system and it has performed flawlessly for almost a year. During the entire time, I was kept informed of progress; I had my car to use while waiting on parts and I received a free car wash. I have been buying my cars and having them serviced at Bob Sight Ford since 1998 and I refuse to go anywhere else.

DLBruner

Apr 29, 2011

I had to have a new car immediately and needed specific features, Steve listened to my needs and found several options, called me with pricing and financing details before I ever set foot in the dealership. He went over details with me and was so patient with all my questions. Now I couldn't be happier with my beautiful new car or his salesmanship and service.

hulenj

Apr 29, 2011

Bob Sight Ford is a consistantly reliable and friendly place to do business. Their convenient location is near US highway 50 and Chipman Road in Lee's Summit and is easy to access and egress. I think they truly place service on a high priority and make me believe I and my business is important to them. They carry on a long Sight tradition of the importance of service to the customer. The do an excellent job and stand behind their work.

jzelk1

Apr 29, 2011

I have purchased a car and a truck from Steve. Both times I was treated like his only customer that day, no rush or pressure. I have my cars serviced here and am very pleased with the employees I deal with. Blake has always answered all of my questions so I can understand what needs to be done now or later. Two of my sons also drive cars from Sight. We all are pleased and will return in the future when the time comes for another car.

smokeufools

Apr 29, 2011

Steve is always the friendliest salesperson I have ever dealt with. I met him back in 2002, and would not ever go to another Ford dealer again after my initial experience. After many welcoming experiences at Bob Sight, I refer EVERYONE I know to go there if they are in the market for a Ford.

taurus197

Apr 29, 2011

The staff at Bob Sight Ford is always courteous and professional. They got the process right from the purchase of my vehicle to the servicing, always available to answer any questions that may arise. The younger generation of the Sight family has exceeded my expectations and has a very bright future. The Ford Motor Company should be thankful for such an outstanding dealership. I have refered people that have purchased new vehicles and will continue to do so.Sincerely,Scott Hunter

bdyer

Apr 28, 2011

Ive been in the service industry all my life so i know how important customer service is. With that being said as soon as I arrived, via a tow truck, i was greeted by Richard my service writer. He approached with a smile and a hand shake. After giving him the details of my issues he immediatley started his process. I asked for a "ball park" quote before I left and he said he might have it out by the end of the day. Being from out of state I thought of sure it was going to be more than the quote he gave me so when i got his call I braced for impact. To my surprise it was several hundred dollars cheaper and ready the same day. BAM Now thats service. On Time And Under Budget. Thanks I'll see ya'll again.Thats why I'll ONLY use Bob Sight Ford for all my auto needs.. Thanks again guysBrian

bkarnaze

Apr 28, 2011

It's immediately obvious that this dealership puts customer satisfaction at the top of its priority list. I received friendly, courteous customer service. My car was ready on time and the work was done was excellent. I have had previous dealings with Bob Sight in years past, and they were also excellent.

bsdavis

Apr 28, 2011

I've been using Bob Sight for service on vehicles for over 20 years and have always been satisfied with the results. We have used the body shop on numerous occasions and have been very satisfied with the work and the employees. We have recommended Bob Sight to others!

bunndee

Apr 28, 2011

I have been purchased my past 3 vehicles from Bob Sight Ford...each time I have felt welcome and given customer service beyond any purchasing experience I have ever had, car or otherwise...I have purchased new and used vehicles...I also appreciate the GREAT customer service I have received in the body shop and also SERVICE!

bw112471

Apr 28, 2011

THe last two vehicles that I purchased, were from Bob Sight Ford. I always go back to the dealership for all of my service and repair work. By doing so, I feel confident that my vehicles are operating at optimal performance and any issues are identified before they become a problem. The staff has always been very helpful and friendly.

cabin01

Apr 28, 2011

I have had a good experience about every time I have visited this dealership...the servce reps and cashiers are very friendly, if I do have a problem they try to correct is as soon as possible...I will buy my next new car from this dealership, that is if the price is right..but i will start with bob sight ford

cbuehler

Apr 28, 2011

I was very impressed with the way my wife and I were treated upon our arrival at the dealership.The sale person (Tim)was not high pressure like a lot of salemen are,he let us take our time looking and answered all of our question we had.When our car was delivery he was very helpful explaining how the GPS worked and other features of the vehicle.To sum it all up this was one of the most joyful experience we have had purchasing a vehicle.I would recommend Bob Sight as a dealer and employees who really care about making sure the comsumer is taken care of.Also our saleman (Tim) was great as well.Charlie Buehler

cgussman

Apr 28, 2011

The service writer was friendly and knowledgeable. Work started swiftly and I was advised of it's progress several times. When unexpected problems were discovered, I was notified immediately and an accurate estimate was provided. I was offered several repair options and each was explained to me. I was pleased to notice that no pressure was applied suggesting that I accept the most expensive option. Once I decided, the work was completed on time. During the repair process,I asked them to install an accessory and they convinced me that I didn't need it. I was impressed by their professionalism. I will return to them for any of my Ford service needs (I own several Ford trucks)

Chat1250

Apr 28, 2011

I was ver impressed with how I was greated. The car I had called about was sitting in front for us to take a test drive. It was very easy to fill out the paperwork. The staff was very efficient with getting the paperwork cleared. The salesman was extemely pleasant to work with and he made sure we knew all the features and how to use them before we left the dealership. I have recommended several family and friends.

ckohler

Apr 28, 2011

I've never had a bad experience at Bob Sight Ford In Lee's Summit Mo. The people are all friendly willing to answer any questions. When they find something wrong they tell me what, why and the cost of the repair. The waiting area and restroom is always clean.

Danfulk

Apr 28, 2011

I have purchases two new trucks from this dealer. Both times I was treated great! Everything went smoothly and when we're ready for our next new vehicle, we are coming back! My salesman (Tim Bailey) was honest and friendly. I couldn't ask for anything more! Customer satisfaction seemed to be their top priority.

dennis.hahn

Apr 28, 2011

Car was brought in to address a warranty issue.I was treated great by the people in the Service Department.A rental car was provided to me while the situation was corrected.Everything went very smoothly.Compliments to the great Service Department.dehahn68atyahoo.com

dmpro

Apr 28, 2011

I recently purchased a new F150 from the dealership, and found the staff to be friendly, courteous, and attentive. I have been very happy since the sale when working with the service department, as well. Overall, my experience with Bob Sight Ford has been positive and I would heartily recommend them.

DOCDON

Apr 28, 2011

I have bought and/or serviced three vehicles with Bob Sight and have been fully satisfied with each encounter. I have recommended others and they have been eqaully happy. Most of my service needs were warranty covered and if there was any decision necessary to benefit the customer, the decision was in my favor.

dshep2

Apr 28, 2011

All the staff of Bob Sight have been friendly and helpful, from the salesman to the service department and body repair shop. I have been purchasing vehicles from Bob Sight in Lees Summit since 1993 and have also been pleased with the service. Vehicles have been worked on and delivered as promised and with no surprises at the repair bill.

huffmane

Apr 28, 2011

I was hooked to this dealership since 2005. I have bought a 2006 GT new from them and then a lady decided to total it for me. I quickly called Gene and he found a 2007 fully loaded GT for a great price and had it shipped from out of town for me. I then bought an F150 from Gene in 2009 and I'm ready again to buy yet another from this dealership. We have been treated very well even when our credit wasn't that good back in 2005. I have my eyes set on the Raptor so be Ready Gene I want a black one!!! :D Thanks, Eric/Terra Huffman

jamesw0519

Apr 28, 2011

service department did not complete all required service after two trips. Wanted me to come back for third time. My time is valuble to me .Have bought12 cars from dealer, will not buy again. I requested some one to call me and request never happen.Would like some one to call me.

jklapp2006

Apr 28, 2011

Friendly and helpful staff. I was greeted by one of the Sights(Brian) and he immediately knew what vehicle I was interested in test driving. I had purchased a 2009 Fusion from Bob Sight Ford in February 2009. Larry Baker was my salesman then and he was my salesman on this recent purchase. Larry is knowledgeable about the product, helful with all the details of a purchase from the test drive to helping me to use Microsoft Sync. I have nothing but good things to say about my purchase experience at Bob Sight Ford.John Klapp

jplaas2

Apr 28, 2011

Great help in resolving tailgate closing issue on our 2008 Expedition.The gate wants to close on its own, unexpectedly, when opened. Troy helped me to arrange to have Ford replace the struts a second time at no charge to me. I can't believe I am the only Ford customer to ever experience this problem.

jrk38jek

Apr 28, 2011

They have always provided excellent service at a reasonable price and within a reasonable time frame. All the employes that we have dealt with over the years have been courtesy and friendly and have always went above and beyond what I think an employe should do to keep me, the customer happy.

jsdean

Apr 28, 2011

We have been happy with the service we have received from Bob Sight Ford since we purchased our car in 2010. We were treated fairly when we purchased our new Fusion and have been happy with their customer service and knowledge during the oil changes and maintenance that has been performed since then. I would highly recommend this dealership to anyone.

jsford3

Apr 28, 2011

I only go to Bob Sight Ford for all my car service needs. They are friendly, responsive to my questions & helpful with scheduling. I feel they treat me fairly and are straight with me about what my car needs to be safe. I have purchased my last two vehicles there and will be buying there again when the time comes.

kara_leann81

Apr 28, 2011

Our family has been working with Bob Sight Ford for years now and they have continued to provide us with great service and customer care. These are people we can trust to take care of our needs who value relationship with their customers. Each team member, new or old, has reflected the character, integrity, and quality service that the Bob Sight family has displayed for years. Each member of this great team goes out of their way to make sure we are driving away in a vehicle that is safe, functional, and affordable. I've lived across the state for almost 10 years now, and I still come back for all my oil changes and service needs. Every vehicle I've owned after my first car has been from Bob Sight. My family and I have highly recommend Bob Sight for our friends and family for years and will continue to do so as they provide us with the service they have for so long. Thank you guys for everything!~Kara Patterson, St. Louis, MO

lerick

Apr 28, 2011

I have used the service department several times for oil changes, maintenance and new tires. The staff is very friendly and efficient. The prices are reasonable, and I was given an unexpected rebate on my most recent visit. I highly recommend the service department staff, and also Steve Brackeen in new car sales.

mbwalker

Apr 28, 2011

I recommend anyone I can to you guys. My process was efficient, honest, and very high in quality. Even when someone in the financing office forget to give me the proper paperwork I was awarded a free tank of gas for my time. Great team and great product.

mlwilkinson

Apr 28, 2011

We had a great new car buying experience. Our salesperson, Gene Hill, searched for days to find just the right car to meet the requests and price that we were looking for. At one point, I thought we might not find one anywhere near, but Gene persevered and found one that fit the criteria perfectly. He had it waiting right in front when we arrived and took us through everything step by step making sure we were familiar with all the features on our new Fusion. Then, he introduced us to the service department manaager and told us how that departnent was available for future needs. He followed up with us after the purchase to be sure that the car was everything we wanted and it definitely is. We are very happy with our purchase and the experience. We feel we also made a friend in Gene Hill.

Nard

Apr 28, 2011

Used the online reservation process, it was very convenient.I called the service department to check to see if the parts for the recall were in and they were not.Within an hour, I received a phone call that told me a delivery truck had just delivered some parts, so I was able to take in my truck after all that same day.I was impressed with the drive in drop off inside the garage.I was also impressed with the FREE multipoint inspection that was performed while they fixed the recalled item.

pcarroll

Apr 28, 2011

The staff is very friendly and helpful. I wouldn't go anywhere else to buy a Ford and that's all that we will ever drive. This is the seventh vehicle we either leased or purchased from Bob Sight Ford and we've always experienced the same friendly service.

peggyokc

Apr 28, 2011

We only buy our cars and trucks from Bob Sight and only place to have them serviced. We have been going to Bob Sight for at least 20 years. The service, people, and quality of work is fantastic. The new facility is great too. Love that I can drop it off anytime without an appointment and just pick it up at my convenience. GREAT

proprojects

Apr 28, 2011

I had a very simple and quick experience with Bob Sight Ford, I was looking for a low mileage truck for under $10,000 and they had one. It was a well taken care of 1998 f150 with only 72,000 miles on it at a great price and it has been great for me over the last year.

renee73074

Apr 28, 2011

I had been looking at Ford Escapes for some time but hadn't pulled the trigger yet to purchase one. I lost the transmission in my Trailblazer and pulled into the Bob Sight parking lot feeling very desperate. Steve was very helpful and very understanding with my situation. He could have taken advantage but didn't. He listened to my "want" and "need" list in a new vehicle and spent time searching for my perfect car. He was very patient as we found several that were close to what I wanted but after many searches he found MY Escape. He also did what he could to get me the most out of my trade in given the unfortunate shape it was in. I was referred to Bob Sight Ford as well as referred to Steve specifically and I am VERY thankful I was. It was a pleasant, easy, comfortable experience. When I am ready to trade I will definitely go back. In the meantime I have referred folks not only to the dealership but to Steve Brackeen. Thanks Steve!

suehowell

Apr 28, 2011

I have always had a great experience with the Bob Sight. I have always been treated well and never over charged. I have taken other vehicles there because I was pleased with the work they do. I always know they are honest when they say something needs to be fixed.

tallpaw

Apr 28, 2011

I took my 2008 F350 Diesel to Bob Sight Ford for a factory recall and a leaking radiator. Service Advisor Patrick Fase was very professional and kept me advised throughout the process. As it turned out, they had to replace the radiator. They had the new radiator in stock and installed it the same day. I had my truck back by the end of the day and the factory recall was also performed. I was truly impressed with the one day service for what I consider a major repair. I would recommend Patrick Fase and their mechanics to anyone.

Terry King

Apr 28, 2011

I have had great service when I purchased my truck and any time I used the service department. The salesmen and service folks were all very professional and courteous. I've always had great service from this dealership. They notifiy me when I need oil changes or any upgrades.

zeroaces

Apr 28, 2011

All of the service personnel are very friendly and knowledgeable. Even though I was only in for a regularly scheduled oil change, the service representative (I don't remember his name) was very friendly and told me he would notify me if anything else on my car needed attention.The waiting area is a very nice and enjoyable place to sit and have a cup of coffee while waiting for the service to be completed. As soon as the work was completed, the service rep came and got me, and I was able to continue my day. The price for the oil change was very competitive with any other service department, maybe even a little bit more inexpensive.My overall experience is always a good one when I bring my car in for service.

Fusion lover

Apr 21, 2011

We have been lifetime Ford owners and we have had a lot of experience with Ford dealerships. Bob Sight dealership is by far the best dealership we have had the pleasure to doing business with. We recomend Bob Sight to everyone. Love this dealership. Lowell and Barbara