Braman BMW West Palm Beach reviews

whoisbigman

Jun 10, 2016

Service department has been unable to diagnose and repair an issue and doesn't communicate with customer as promised.Ongoing issue since 02/22/16 with battery dying overnight and continuously running water pump after key off. Vehicle brought in to Braman BMW West Palm and issue and possible diagnosis described to service adviser. After several days, service adviser stated 9+ hour diagnostics, unable to pinpoint problem. I went over issue and possible diagnosis again with adviser over phone and was later advised that several components had been found to be in need of replacement... wiring, computer, harness', totaling roughly $3300. 4 months later, battery dying again presumably due to new battery that was replaced in February, now unable to keep up with constant discharge and recharge. Bring vehicle back, re-explain problems to new adviser (old adviser gone), service keeps vehicle 2 days, now late Friday, advise me yes, battery dying overnight and need to keep vehicle over weekend and recharge battery, scan and diagnose problem. One week later get call... water pump is issue. charging me again for 3.5 hours diagnostics and water pump that I originally told them was running for hours after car shut down and was obviously doing so. Vehicle is still in service department, work being performed. Wife spoke to service manager on Wednesday to find out what is going on and why they are just now figuring out that problem is what we told them was the problem 4 months and $3300 ago and was promised he would "take care of it".It is now Friday, after hours, neither the service manager or service rep has contacted us to let us know where we are with repair.Car was also presented to wife after initial repair in February, dirty and unwashed after being left outside while in dealership. Poor service and problem still as of yet, unresolved.

acprofessi

Jun 7, 2016

Was contacted by Neil. Gave me an offer that I couldn't refuse. Simple deal. Most important, Neil explained everything to me and gave me a complete rundown of the car. Would positively use him again(which I will in three years).

Elia

Apr 28, 2016

As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple occasions. After one such delay, I went to the dealer to pick up a courtesy vehicle, the staff drove me around the lots for over one hour. Noone could find my car. Last week, I had to replace the oxygen sensor in a car with 21K miles. The mechanic who fixed the car stated the oil and air filter had never been changed. Be wary if you trust your car's maintenance to Braman BMW West Palm.

Terry G

Apr 11, 2016

Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up!

BMWOwner

Apr 9, 2016

Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make the best decision and never rushed us. We also appreciate the follow up Donna provided. We will defiantly be back to make other purchases!!Peter was also great to deal and made us feel welcome and important. It was great to talk and deal with a fellow Midwesterner.Robert provided the ins and outs of the call and was very informative. Robert was not only patient but offered to follow back up with me at a later time to go back over the car.

Jclyne815

Mar 28, 2016

Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal after having such a pleasant experience getting information from him days earlier . I happily ended up with my dream car!

The Rothchilds

Feb 27, 2016

We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in a number of ways. He actually met us at Miami International Airport to deliver one of our cars after hours. He is quite unique.?Neil, thank you for all your service.The Rothchilds

Gloria46

Feb 26, 2016

I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is an honest sales person. I wouldn't go anywhere else to buy a car.

Anna

Feb 1, 2016

My experience and buying a car from Mr. Alichwer definitely exceeded my expectations. Mr. Alichwer greeted me ever so kindly and let me know he was there to be of assistance whenever I needed it. He made me a priority and worked with my husband and I very diligently until we were satisfied upon the purchase of a car. He answered any questions we had, he took us for test drives several times. He definitely made sure I walked away a happy and satisfied customer of BMW. Mr. Alichwer also followed up with the next day in regards to my 320i series and made sure I was completely happy with the operation of my car. He also followed up a month to the day I bought the car to hear how it was going with the car. Also, he called to reassure me if I needed anything he was there to take care of me.I only have the best things to say about Mr. Alichwer! I would highly recommend him to anyone whose interested in purchasing a BMW! He is very professional and courteous. He treats anyone that walks through Braman BMW with the outmost respect. I truly thank him for acknowledging me when I walked through those doors that day I bought my car, when so many other client advisors saw me walking around for several minutes and not saying one word to me. He truly appreciates his clients and his job. He loves what he does and it shows.

HermanLa

Jan 27, 2016

Donna made my experience with BMW a memorable one. Something me and my daughter will never forget. It was so very awesome!!!!! 5 Stars service.

livit customer

Jan 24, 2016

first time experience was terrible, i left your dealership livit. money is the main motivatornot customer satisfactionTotally left their feel demeaned,belittled,profiled and discriminate against

NancyBMWX6

Jan 2, 2016

I keep having the same problem with my SUV since I bought it. The dealership keeps it for extended lengths of time and routinely notes in my service paperwork that a front end alignment fixed the problem. Since when does a new vehicle need repeated front end alignments? In addition, the dealership performed work on my car that was not identified in the paperwork and even left someone's coffee cup in my car. This has been a horrible experience and extremely disappointing. Don't trust them and if you have to use them, get everything in writing or they will take advantage and conveniently not remember of uphold promises they make.

echase

Dec 20, 2015

I had a fast, thorough and courteous experience. Request Willie Orth; he will make sure your purchase is an enjoyable and thoughtful experience. Thank you!

Fitch561

Dec 14, 2015

Neil is great to work with... No nonsense. Straight forward, knowledgable. I got what I wanted and was very comfortable I'm doing it. Let Neil help you.

Robert1

Dec 13, 2015

DON'T EVER buy a car from them. Horrible service center. They always have excuses.i waited with 3 kids and a car seat for over an hour, on the curb, waiting for them to get my car. Which they didn't wash. When I complained they said they would detail it next time. Next time came along and they detailed it. Apparently they used sap to clean it. My car had sap all over it. This is just one of the horrible stories.

Malfetti42

Dec 11, 2015

Smooth easy no hassle transaction . Osiris Cedano makes you at ease and confident with no hagglingHe cares unlike the old guys there who aren't hungry to make your deal a reality

mazdaman1956

Dec 5, 2015

I made the trip from broward county because my previous experience with with Vista motors was less than perfect. I contacted Braman on line and was connected with Doug Lawson.I stopped by and was treated like a valued customer.They cut to the chase and didn't waste my time. They gave me a fair deal on both my new purchase and my trade in.

michael1

Dec 4, 2015

If you are thinking of purchasing a BMW and want a professional, honest, problem free experience contact Doug Lawson at Braman BMW West Palm Beach. I called Doug late one morning, told him exactly what I wanted as far as trade value, vehicle and finance and he had it done by 5 that afternoon. Financing was extremely smooth with Jim Gilarmo. I never had to go to the dealership except to pick up my new car. Absolutely perfect !

Sonbert21

Dec 3, 2015

Everyone I have dealt with at Braman BMW has been very friendly and helpful. Frank Ferraro salesman is not pushy, knows what he is doing and is very friendly.

Bobcat

Dec 1, 2015

Spent several hours at Braman BMW. The visit was efficient and every detail attended to. This is due to the knowledge and patience of Jorge Mundo. He worked closely with my wife and I answering all our questions and concerns. Our buying experience was an excellent one and it was a seem less process thanks to Jorge and others on staff. We would not hesitate to recommend this dealership. Very satisfied with our new BMW 428i convertible.

Sabina C.

Nov 28, 2015

I visited Bramen BMW and after test driving the X3 and X5, ended up leasing a 2015 X5, a former "loaner" vehicle which allowed me to reduce my payment without compromising on "newness". Osiris Cedeno was knowledgeable and incredibly helpful in assisting me in finding the perfect vehicle for my needs and budget. The entire process was painless and not as arduous compared to other dealerships. When it came time to pick up my vehicle, my X5 was in the showroom with a red carpet and presentation stand besides the vehicle, which made for a unique and memorable experience for me. Bramen BMW is a class act. They were professional and efficient in all aspects and I highly recommend them and Osiris.

Deedee

Nov 23, 2015

Came in for service and Donna offered me a great deal on a new car. She was friendly, honest and informative. Helped me make a decision

roxyist

Nov 20, 2015

I drew all my way from Key West to take a look at BMW 328i Convertible. Got there late, maybe 20 min before dealership closes. I was greeted by very friendly and caring staff. Oscar Gutierrez, one of the staff was taking care of me,very professional, friendly and helpful. I even had a chance to test drive the same night after what I fell in love with the car and ended up buying it the next day. The process of buying my new car and trading my old one was so smooth and stress free that I still can't believe it.The first and greatest experience at Braman BMW West Palm Beach!

cdavids449

Nov 18, 2015

Jorge was very friendly and helpful. I liked how efficient the process was. They are a first class dealership with great staff that are more than willing to help

Butchpopeatyahoo.com

Nov 17, 2015

I happened to stop into Braman BMWTo look around. After two hours or so, of going over the vehicles available to meI did lease a vehicle.This store is class a five star all the way.During my visit, everyone including theSales manager, Marc Cohen stopped toIntroduce themselves. I cannot say enough about Ocirio, my sales person. He directed me to a vehicle that made sense for me rather than a more costly vehicle.I have purchased at least 50 new automobiles from Rallye Motors in NYamong others and I don't impress easily. Keep up the top shelf environment Mt. Braman. I know it does not come without large costs.SincerelyLouis Pope Jr.A very happy client

michael529

Nov 12, 2015

Shopping for a convertible for my wife was made easy and painless at Braman BMW. I was introduced to the 228I Convertible by Jamal Alsafeer, which I test drove and fell in love with!! The leasing experience was made very simple, without any pressure. My wife is extremely satisfied with her first BMW; thank you Jamal and Braman BMW

Markmspt

Nov 11, 2015

THERE IS NO BETTER WAY TO PURCHASE A VEHICLE THAN TO STEP INTO A DEALERSHIP FEELING A SENSE OF COMMUNITY! NEIL VOTA PROVIDED EXCELLENT CUSTOMER SERVICE DURING A SEAMLESS PURCHASE FROM SALE TO HOME DELIVERY. YOU CAN BUY CONFIDENCE AT BRAMAN!!

NKJ0177

Nov 3, 2015

The best experience at Braman BMW with Adam Levy. He was honest and NOT pushy. Really a great dealership and great salespeople. Everyone that helped me was a top notch person at Braman

tango

Nov 3, 2015

I went to the dealer, specifically to speak with Michael Scharmer, about the possibility of leasing a 328i. Never did I think I would leave having signed my name on the dotted line. I told Michael what I wanted, he found a car for me and I walked out happy. I will be driving it in a few days. No stress whatsoever! Michael knows his cars and made me feel I was in the right place.

smartrosie1

Oct 23, 2015

Mr Al-Safeer Jamal was the first person I met when I visited the place the first time. He is a very nice guy. He took his time to explain everything. He was very respectful, and took all my thought into consideration. Mr Mario Ceresa also had to bring his part into it too. He was the one available for the test drive and to discuss the deal. They both did their best to make my dream comes true. Thanks to both of them and to the guys at the finance department. I almost forgot the receptionists who always come to offer something to eat or drink. They are all nice people, including Tiffany who took her time to teach me how to use the car when I picked it up.

MSB

Oct 20, 2015

Recently I purchased a vehicle from Braman BMW , MY salesperson was Donna Shankman, Donna is very knowledgeable about all aspects of the cars She is selling. She helped me get the best deal on the car I purchased. She stayed with me through the whole process making it a pleasant experience.I must also mention Frank Ferraro,who was also instrumental in obtaining me the best deal on my trade. He is a man who believes in the lost virtue of truthfulness and service. These individuals are a credit to Bramsn Motors. MSB

Zara821

Oct 20, 2015

Customer service at Braman in West Palm Beach was par excellence. Steven and Nikki were "real people" and not just sales associates. They made certain that we found the right car for our needs, and exceeded our expectations. From finding our vehicle, to financing, every detail was attended to in a timely manner. The entire experience was our best one ever! Thanks to Steven and Nikki we are customers for life.

Rod

Oct 18, 2015

Our overall experience with Sarwat was excellent, he ha the right information on every aspect of the vehicle , great guy. We will definitively recommend him to anyone. Thanks buddy.

ron

Oct 15, 2015

My overall experience at Braman was top notch. Donna Shankman is not your typical "hey buddy" type sales person. Our deal was straight forward and completed in record time. Something that's difficult to find in the auto industry. The downside is how they try to "work you" in the Finance Department. Still plenty of room for improvement in that department.

AnnaX5

Oct 14, 2015

I just had my second experience at Braman in the last 3 years. I came back to Braman again because of salesman Jamal Alsafeer. He was informative, not pushy, and made. me feel at ease. He listened to what I said I wanted and worked hard to make the car I wanted affordable for me. The dealership is very nice and professional. It was a great experience again for me.

Lauriesea

Oct 12, 2015

We just had our 6th car purchase/lease experience with Braman. We had purchased 3 MINI's and leased two Audi's. We just got our first BMW with the help of Nicole Stem. This was by far the best experience yet. Nicole was super efficient and had the majority of the details taken care of before we arrived. I will use Nicole again for our next BMW purchase and have no complaints about all of our experiences with Braman.

Chris

Oct 11, 2015

My experience of Bmw at bramans was extremely good. Doug assisted me with all my needs and requirements.The team are very professional and i would most certainly recommend people buying a car to buy from them.

ns2774

Oct 9, 2015

This is my fourth lease thru Braman - that say it all. The five * rating was earned by outstanding service by Harrt Nurza Vince Cerone and Hat's off to Mike Rotter who is committed to Braman's excellence beyond the norm. Thanks guys !

Big Al

Oct 8, 2015

Never experienced a dealership like yours. My wife and I felt so special. Your training program must be very consumer satisfaction friendly. Thanks for everything. I do believe we maybe lifelong BMW customers.

paulgsmith

Oct 7, 2015

Quick, efficient and hassle-free...all car purchases should go as well. Coming to agreement on price was very quick and professional; paperwork was processed efficiently, and car was promptly cleaned and available for delivery

nnf

Oct 5, 2015

Neil Vota provided outstanding service throughout my purchase experience: fast, efficient and attentive. Neil often went out of his way to keep me informed, including following up with me even on his days off. Great dealership, great staff, great experience!

gcr8ton

Oct 4, 2015

The 2016 X3 is the third BMW car I have purchased from Sarwat. It was because of my positive previous experiences with Sarwat that I chose to return to Braman West Palm Beachrather than go to the BMW dealer in Jupiter which is closer to where I live. Any time that I had need to be in the dealership Sarwat always treated me and my husband like an old friend. Sarwat knows his products and was able to cut to the chase in our recent visit by pointing out how the 2016 X3 is different from my 2013, He remembered what we like and need in our car. My husband is in a wheelchair and throughout any visit to the dealership for any reason Sarwat is always sensitive and helpful to him.

Pookiedogh

Oct 3, 2015

Donna Shankman is the best in the biz!! Tired of the pushy salesperson that does not listen to what you like or even want? Then Donna is the salesperson for you! I would rather go to the dentist than buy a new car. Donna did everything within her power to make this experience less stressful and pleasant. Visit Braman BMW and ask for Donna Shankman and you will not be disappointed. She is there to help you every step of the way before, during and after your purchase.

Robby 45

Oct 3, 2015

This was the best experience at a dealer I have ever had.Everyone I dealt with were just great and eager to help.The dealership is like none I have ever seen.The best part of my whole experience was my sales associate Steven Stejskal was the best .He was on top of everything. Made me feel at home. He did everything he could to make it a day. Thank you Steve your the best.

eagles.1234athotmail.com

Oct 1, 2015

Mark Hull was an outstanding person to work with. He kept me informed about what was going on. Of course this would not have been possible without the best service liason Mr Kerry Crowder. He directed me to Mark. My own personal Genius Robert is the cat's meow, so friendly, helpful and knowledgeable.This is my second BMW from Braman and I look forward to our continued relationship, especially if I win the lottery!

F. Smith

Sep 27, 2015

Osiris Cedeno - Working with him to purchase my new BMW made the experience of purchasing stress free. He is definitely a person to ask for when visiting Braman Motorcars

Carmen33158

Sep 25, 2015

Great experience. Mr Marc Jaffe was a tremendous asset in our decision making for the purchasing of our new X6MMarc was friendly, professional and overall extremely knowledgeable of all aspects of the vehicle.Thank you Marc!

vette

Sep 18, 2015

Great deanship, they where attentive, friendly and great at their job. Jamal Al Safeer was a great salesman, gave u what u where looking for. If u need a car go see Jamal!

Love the sun

Sep 9, 2015

I have been with BMW since 2009 and have been with many different model cars and SUVs. Sarwat is by far one of the most knowledgable and patient salespeople I have ever met. He is sincere in wanting to get you the right vehicle. He does not just leave you once the deal is done--he continues to help with any issues you may have. GREAT sense of humor in a stressful situation. I would highly recommend working with him --he knows his vehicles and cares about his customers' true desires. I will always highly recommend him!Thank you for always caring and being so nice to my whole family --including my children.Debra

ttocs

Sep 9, 2015

Working with Michael Scharmer and Raj Alexander a pleasure.NOT like other dealships.When you walk out after buying or leasing you walk out with a smile on your face.

Braman

Sep 7, 2015

Steve was very helpful and did a great job making Buying my car a good expectancy unlike other dealers. Steve's partner Joe also was very helpful thru the process!I will continue to recommend this dealership

PhyllB

Aug 31, 2015

I hadn't bought a new car in almost nine years and I kept putting it off since my last experience was not fun. When I finally decided to start looking for a new car, the team at Braman BMW made this experience painless. My salesman, Mario Ceresa really worked with us ( a friend was also buying a car) to get the car and the financing that we wanted. I never felt pressured or intimidated like I had in the past. Once we ordered our cars, Mario kept in touch and updated us throughout the process. Thanks Mario for making car buying a stress free experience!

pooklook

Aug 30, 2015

Great service,easy to work with.Steven is the best. Would recommend to anybody. They really work so hard to get the that you wanted.

MikeP

Aug 23, 2015

Gary was very Professional. He spent the time walking us through the options available to us. He explained how the finance worked, the available inventory and did not waste any of our time.

Pilotyf

Aug 15, 2015

My husband and I were referred to Braman BMW in Palm beach by an ecstatic neighbor. We were told to see Joe Mingolla and Steven stejskal specifically. We did and we laughed the whole time! We got so pumped up with their " unique" sales technique that Joe cajoled us into buying 2(!) cars, one for each of us!! All the staff were terrific including Frank Ferraro and gsm Dan Bayard! We even met Mr.Braman. We wholeheartedly recommend this store! Great , great funny time!

Edna

Aug 11, 2015

Our salesman, Michael Belo, made our purchase of a new 750LI the painless process in our history of buying cars. Michael really was very efficient, a true professional and a gentleman. We have had two follow up calls from him to ensure everything was going well with our new car. This speaks well for Michael but also for the management team at Braman BMW, West Palm Beach.

Marcy

Aug 11, 2015

I continue to go back to the same dealership and the same salesperson because I know I'll receive excellent customer service! Thanks Willie Orth!

Mirjana Ramsey

Aug 2, 2015

I recently purchased BMW at Braman dealership in WPB. Jamal Alsafeer was our sale representative and he was extremely helpful and very professional. He went an "extra mile" to accommodate our needs and I will highly recommend him to be your future Braman's BMW rep at WPB. Thank you Jamal.Mirjana and Scott

Stergianikanaris

Jul 31, 2015

I just need to say the staff at Braman bmw were so phenomenal more specifically my sales rep Steven stejskal he was very polite, informative, and made me feel like I was home. I was comfortable the entire day and best of all he made it fun! Please take the time to meet the staff at this location they are most definetly the best in class.

drbrandoff

Jul 28, 2015

Why go anywhere else??? Best price, best customer service and without a doubt, the best experience I have ever had leasing a car. How car leasing is supposed to be!

Amaca1

Jul 27, 2015

Thanks to Joe Mingolla for selling me a great 418i convertible when I wasn't even looking for a new car. Joe convinced me you only live once and the clock is ticking..awesome!!!A sincere compliment to the entire team. Tks to Joe, we met frank Ferraro sales manager. Good guy. Boots on the ground ready to get a deal done. Also very helpful were Steve, Raphael (finance and paper work) and Moises explaining the operation of the car.Also got to meet Buzz Braman and GS Manager Daniel Bayard.Joe, tks again to you and the team. Braman BMW is a great organization and obvious that you all work as a team and show the ability " To Think Customer"Alain Maca

Frank

Jul 24, 2015

Found a car and Neil Vota, Internet Sales Manager, on line. The car was sold before I could get to the dealership to look at it. Neil understood my needs and worked though his inventory to find a vehicle suitable for my purpose. He is a seasoned professional and delivers a top notch buying experience.

Susan G

Jul 23, 2015

I would like to thank Danny Bayrd for his kindness, cooperation and good will he extended to me with tire replacement. He went beyond the call of duty and served up BMW assistance as it should be. BMW Southampton NY should be disassociated from BMW as they give bad service and give BMW a bad name. Braman BMW West Palm Beach is the only place I will ever purchase or service my car.

Dan

Jul 17, 2015

I went to two other South Florida dealers and I was not treated anywhere close to the way Braman West Palm treated me. They went above and beyond to make me feel comfortable and not harass me. Other dealers would not let me even test drive their cars. I want to thank Mario Cerrasa for his excellent service. I will buy a car from them again. I highly recommend them.

Gordon

Jul 13, 2015

Jorge Mundo and the Braman sales, business managers could not have been more professional and attentive to our needs, making the whole process very enjoyable. My wife loves her new car. Happy wife happy life!

Convertible lover

Jul 11, 2015

Always approach car buying with trepidation - thankfully this was a pleasant experience with Steven Stejskal and several of his associates along the way. Very professional - no pressure - what a first class dealership - exactly the car I was looking for and pricing was fair/competitive. When my husband is ready we will go back.

psidave

Jul 7, 2015

My wife and I visited the Braman BMW showroom with the intention of looking at and driving a 328i sedan or convertible. Sarwat and Alex shared insights on each car and walked my wife, for whom the car is for, through the high lights of a BMW. After driving the convertible and spending over 2 hours with Alex looking at most available 328i's my wife chose a car. The decision was not pressured by either Sarwat or Alex and we were happy with all aspects of the leasing experience.

Debsilvermusic

Jul 1, 2015

BUYING my BMW i3 at BRAMAH =HappinessQUESTIONS were all answered thoughtfully and diplomatically (no matter how simple the question) = HappinessSUPERB customer service and exciting place to be, looking forward to my next purchase! = HappinessAND ... The GENIUS is for the deepest detail of all BMW concerns.FREE .. Refills of Electricity i3 is 100% green, TURBO CHARGE for 2.5 hours vs 18 hours elsewhere = happiness.FREE .. Tea, Coffee, variety of edibles THERE''S NO PLACE LIKE BRAMAN! =Home Sweet Home!

Kevin

Jun 25, 2015

Just bought a 650i and had Neil assist myself. He never once pressured me. The customer service was great. Left happy with the deal I got. Will buy again and have already started referring family and friends. -Kevin

Bmwgirl

Jun 22, 2015

From our first purchase to the warrantee service provided, we have been very satisfied and have recommended Braman to all our friends. Every person we have met with at Braman have been 5 Star quality.

Beener07

Jun 20, 2015

3days ago I leased my 3rd BMW from Braman. Nicole Sturm assisted me with the last 2. Nicole made my experience fast, easy and pleasurable. She's knowledgable, prepared and takes the time to know her customer. I am very happy at Braman from sales to service! It's a first class dealership!

cfarevalo

Jun 18, 2015

I leased my firs BMW in Braman BMW West Palm Beach last week, Harry made the process very smooth and he explained everything, very patient and professional.

javier

Jun 12, 2015

We just leased our 5th BMW car from Braman Motorcars in West Palm Beach. Once again Nicole Stem took care of our needs and demands. She really went the extra mile in the process of finding the right car to lease and in receiving the old lease back. The entire experience was really comfortable and fast. Our experience in the service department also has been excellent thanks to our great Service Advisor Joy Rivas. She does a great job maintaining our cars in perfect conditions.

ameliapeta

Jun 10, 2015

i went to Braman BMW to get my car serviced and went to browse around the showroom... thinking about getting a sedan. Joe approached me and i thought... 'oh no, here comes some BS sales talk...' but he was very personable, funny and actually genuine! he didn't talk down to me, was very informative and he made the whole experience very easy for me. i wanted to trade in my 328i conv. for a 335i - and it was thanks to Joe that i eventually decided to go for it. i'm very happy w. my new wheels and the excellent service i received.thanks Joe! and thanks Braman BMW!best, amelia.

Happy with end result

Jun 10, 2015

I went into Braman two weeks ago to buy a BMW. As a four-time BMW owner for the last 20 years, I knew the performance I was missing with my other two cars. I had complicated needs for the car however, that made it difficult to decide which model was the right one. My sales consultant, Joe Mingolla, patiently went for numerous test drives with me and tried mightily to match my needs to the right vehicle. Finally, we settled on a new 228 convertible, and we were able to come to terms on it for a three year lease. I don't know many sales consultants who would have had the patience and determination to not only sell me a car, but find the right car for me. Joe is tops in my book, and my experience with the team at Braman was very positive.

nathanlee

Jun 3, 2015

[Update as of 7/29/2015]:1. It's been more than a month, I don't hold any grudge against this experience anymore. I'm letting it go.2. I haven't got a new front bumper yet.3. I received a sales experience survey. I know it's a way of some dealership to decide wether lose a customer or not by the ratings. I'm having a mixed feeling about this.4. I decided to post this review in the first place because I had a bad experience and didn't feel that the dealership was willing to take care of the problem before the manager gave me a promise to replace the bumper for me.5. I just wish this never happened. I learned a lesson in a hard way. 6. Have a nice day.

New BMW owner from Jupiter, FL

Jun 3, 2015

Nicole Stem did an excellent job reviewing our options on a new BMW and walking us through the process. My wife and I appreciate her straight-forward and friendly style of communication. Nicole's estimate on expected delivery time on a special order was right on target. We love the car. Thanks Nicole.

ted123

Jun 2, 2015

I approched the Braiman BMW dealership with some reservations because I was considering to purchace a car in Nov/Dec for my annual stay in Florida. I met Alex Simpson. the sales representative, who took his time and showed me all the avaiable certified cars that were available and we came upon a beautiful car with only 7,000 miles which looked beautiful and suited my taste, He was very patient and accommoadating and we worked out a price and he explained the details of the certification extremley well. He arranged the return of the rental vehicle I drove in with himself, so I could just drive out with the vehicle. He represented Braiman extemeley well.

Very Happy

May 26, 2015

Easy to deal with, sales personnel were knowledgeable , dealership had a good selection. This was my 6 car utilizing Braman of west palm beach. Very clean facility

Gtrhappiness

May 25, 2015

Jamal Alsafeer made buying our car a pleasurable experience! Super nice guy, knowledgable, and accommodating. Easiest car buying experience to date! We will def be back to get other cars from this dealership. Jim Gilarmo did a great job as well with our financing. So much paperwork and he had us in and out in a jiffy. Great teamwork. Thank you!

robert1234

May 21, 2015

Muy contentos con nuestro vendedor ya que nos explico todo perfectamente de parte de la familia machin

nanz

May 11, 2015

We had a lease turn in and walked in on a busy Saturday, but were promptly greeted and serviced by Mike Belo. Even though they sell the most Rolls Royce in the country (maybe the world), he made us feel our business was valued and greatly appreciated. He walked us over to the cafe inside the dealership while he looked up the vehicles we were interested in. He did all the leg work, while we relaxed. We thought we were going to "shop around" and look at other brands, but after our test drive, I fell in love with my BMW 5 series again. Even though only the color is different, this car is amazing- just like the service at Braman West Palm Beach! A great team!

m 1954

May 8, 2015

I just purchased my 4th (5th??) BMW from Braman, & Marc Jaffe has been my adviser for all. Each experience has been enjoyable & stress-free. His expertise has guided me in the right direction each time.

children4

May 4, 2015

It was a fun experience getting this car. We left the dealership knowing the benefits of it. Mark Hull was excellent. He is very very professional knowledgeable and patient.

Me

May 3, 2015

I have traded BMWs quite often and when I went here to work on trading another car... I just found Sarwat to be a snake and he told us hat he would not run credit and when we got home.....and looked online a credit check had indeed been run!!! They give you this spill about how all of their celebrity clients come and they have bbqs with them! I want to buy a car and not listen to Sarwats BS! He wanted us to pay 10000 down on a 58000 car! Really! They didn't try! Picking up from a different dealer. Do NOT use Abraham EVER!

terriand jeff

May 2, 2015

I recently had someone total my 2008 328I BMW convertible which needless to say was not a fun experience. We had the rental car for a month which is not long to find another car. We had recently purchased a new home so buying a new car right now was not in the plan so getting a great deal was very important. We found Braman on auto trader after two weeks of looking. I was getting very stressed at the thought of 30 a day for my rental so the pressure was on. Once we contacted Mike at Braman the rest was simple. It was a 2.5 hour drive from Ft Myers to Palm Beach. Mike was very so helpful. He even offered to stay for us so we could get this transaction done. He had the car washed and filled was fuel. He was so professional and made the experience speedy without making us feel rushed. We will buy our next car from Braman and MIke in the near future. As we know she is a transition car as I will have my convertible in a couple of years. Thank you Braman and Mike.

CHWilson

Apr 27, 2015

This is the 2nd car that I have leased with Nicole Stem and I highly recommend Nicole. We spoke on the phone as to what I was interested in and then when I went in to the dealership, she had everything ready for me to see and test drive. She kept me up to date with the status of the new car delivery and when the car came in, she had it ready for me with all the paperwork. Nicole made the process so enjoyable and very easy.

Orly2484

Apr 27, 2015

I want to begin by saying, that this was definitely one of my best car buying/lease experiences that I have ever had. I want to say thank you to Jorge Mundo, the internet manager at Braman BMW in West Palm Beach for making our experience very enjoyable and with no drama or hidden agendas. He was professional and concise with the information that he gave us. We literally where in and out of the dealership with our new vehicle within two hours. I thought that was amazing! We even were served lunch, I would definitely recommend this dealership and have already to numerous co workers who asked about my new BMW. To me it was worth the drive from Miami and I want to continue our relationship with your dealership when my current lease runs out.Thank you Again for the Wonderful Experience!!Orlando Saavedra

will357

Apr 20, 2015

Marc makes it very difficult to buy from anyone else! his service and attention to detail is far beyond my expectations! I couldn't be happier with my purchase and the Raj/Marc team is just the icing on the cake! Thank you guys for everything!

tsgriffis

Apr 7, 2015

I had a great experience purchasing/ordering my 2015 X5. Mark Jaffe made the buying process fun and exciting. The dealership really made me feel like a valued customer. I was so undecided on what options I wanted on my X5 and made a few changes in the process of ordering and Mark was very patient with me in changing my options a few times. If you are looking for a BMW, I would recommend only Braman and Mark Jaffe. AWESOME!!!!!

sammie

Apr 5, 2015

Nicole was a pleasure to work with. She was extremely knowledgable and helpful. She guided me through the process and acted as an advocate for me.Nicole was a complete professional she handled and oversaw every aspect of the transaction. She even handled situations that are definitely not in her job description. She went above and beyond.I recommend her highly

Akino

Apr 1, 2015

Helped me purchase my dream car and was able to process my transaction swiftly. Thanks a lot Neil can't wait until we have our next bmw to purchase and will defiantly be back to you.

DGEZE

Mar 21, 2015

It is seemingly unconscionable that a dealer of the magnitude of Braman BMW would agree to a deal including down payment and monthly payments to a long time loyal BMW customer and then reneged on that deal! There was no counter offer and just a long text explaining how sorry....Braman should hold themselves to a higher standard - buyers beware.

malynp

Mar 6, 2015

Mr Belo was very helpful.The buying experience was not stressful,not a lot of questions & paperworks was fast.Im very impressed.I would recommend BMW with friends.

Peter C

Mar 3, 2015

The Braman BMW in West Palm Beach is absolutely amazing.mr.Vota is honest knowledgable person.We are very excited about our new X5 and Braman motors Mr Athloff Sales manager is outstanding person with one goal 100% customer service. He has always put profit last on his list... we are extremely happy. A+ rated 5 STAR customer service.

halp

Feb 26, 2015

I found the experience very enjoyable and would reccomend Marc and BMW. My wife was so impressed that she is considering a BMW thru Marc

Pete Perales

Feb 23, 2015

Jorge and the team handled the certified car purchase in a transperant and straightforward manned. One we set a price, they even added new tires before I picked up the BMW 750i because they felt the wear was not up to their standards. This exceeded my expecations.Jim in their finance team was quite knowledgable and patience in working with my financials questions on the contract and loan financing terms.The Genius team member was very patient and fantastic at setting up my personal preferences and Iphone capabilities. Excellent service overall.

tory42

Feb 23, 2015

I Love my new BMW- I feel Safe and Sexy! Working with Donna was a dream, she was accessible at all times and helpful with all my questions. I cannot wait to drive my family around this great new car!

lisasynalovski

Feb 14, 2015

Great car buying experience at this dealership. Salesman Adam Levy was very helpful. Informative and not pushy. I came in to see a particular car I found on the internet so I knew what I wanted. Equally as important as the sales department is the finance department. Many a deal has gone sour once you go into the finance department. I can say that Jim Gilarmo was the most helpful and caring finance person. He put in the effort to find just the right program for me and was helpful in guiding me with the upgrades I added to my financing. I am a long time BMW fan and owned my 2005 X3 for 10 1/2 years. Looking forward to another 10+ with my new 2015 X3. Highly recommend this dealership, sales person Adam Levy and Finance Officer Jim Gilarmo.

patrickkillianinc

Feb 11, 2015

If you had ever avoided driving a BMW because you didn't know better (like me), do your self a favor and go see Chris Barulic at Braman BMW - he made all the difference in my decision to purchase from Braman.

ArtBarb

Feb 5, 2015

This is the 3rd Braman BMW product that we have leased in the past 6 years.from Braman BMW, West Palm Beach, Florida.I am not sure, but we may have had Neil Voata take care of my husband when he picked out our second BMW.We found Neil Voata to be patient, fair and accurate on picking out a BMW SUVwith my husband. Also, my husband and Neil worked together on what wasneeded. Even better, we talked to him on his day off because our car had comein early. Neil is a perceptive salesman who we definitely would recommend.

jupiter31

Jan 31, 2015

Thank you for an excellent buying experience. My sales person was Sarwat Farrag and I would definitely recommend him and the Braman BMW Motorcars dealership,

Tony

Jan 29, 2015

I would like to take the time to let you know of the wonderful experience I had at Braman. My wife and I were helped by Mr. Robert Sengelmann and he was excellent. His knowledge and attention was really appreciated. He was so helpful and really took the time to answer all our questions and accommodate us. I would absolutely recommend him to anyone. His service was above and beyond and I couldn't be more pleased with the experience.Thank youTony Vasconcelos

C

Jan 27, 2015

Two important factors to weigh in when I started looking for my vehicle: 1) car shopping/buying is a time-consuming experience; 2) I'm a hard-working single mother with no spare time on my hands. I contacted Braman via phone first in an attempt to save time (both mine and the dealer's). The friendliness, direct-to-the-point approach and attentiveness had me driving over to the dealership immediately. In this successful experience I left behind my used, purchased 2010 vehicle and drove home with my first luxury lease- a gorgeous 2015 model that I originally thought would more than I could afford. Adam Levy went above and beyond what I expected and made a memorable impression on both myself and my small child that I had carried along with me. I now know first-hand the reason for success behind the Braman name and would not hesitate to refer another car buyer there. I am thrilled with my car, grateful for the amazing deal and amazed with how well I was treated!

Greg M

Jan 26, 2015

I had a great buying experience at Braman Motorcars. My sales person was Adam Levy. It was a pleasure to work with him; knowledgable and informative. We was between a few different cars and he worked with us for a few hours to get the right car and best deal possible.

Robert Schettig

Jan 20, 2015

Neil Vota, in the internet sales department, did an excellent sales job. He was very well informed, not too pushy, but still managed to get me to buy a car on the spot. After driving home I found a couple of small "defects" on the car. I called the next morning and he asked me to come right up to the dealership, even though their service department was swamped. Neil managed to fix both "defects" himself, and in addition programmed the bluetooth hook-up for my iphone, which I didn't have time for when I bought the car. That's what I call service!As to the dealership, they had the largest selection of BMW's I have ever seen, and it was easy to find a used BMW on their lot that matched my requirements as to model color, and accessories. All in all it was a very pleasant buying experience.

SRB11

Jan 19, 2015

I bid on a 750i xdrive that was on eBay and it did not meet the reserve. I called Neil and worked out a price. We dealt with a few issues that had to be addressed and had the total price of the sale worked out and I sent a wire transfer. Neil picked us up at the hotel and drove us to the dealership. We thought that we would be able to start our 1700 mile journey right away. I was disappointed that the vehicle was not clean and detailed since it had been paid for a week. The only other issue that I had was the finance employee being rude and asking for more money when all the figures had been agreed to. We resolved that issue and we left the dealership. I think that 3 hours was too long for the purchase of a vehicle that was already paid for. Overall Neil was a polite and nice salesman. All I would recommend is they have the vehicle detailed and paperwork ready so that anyone out of state can get on the road.

Bernie W.

Jan 18, 2015

Jorge Mundo (assisted by Dave Berry) were excellent and quick on following up with us. Jorge listened to what I was looking for and immediately provided solutions to exactly fit our needs.We enjoyed his communication and it was very easy and convenient to deal with him. He is great in presenting things in a simple manner and manages to answer any question in ways that make it easy to understand and follow.Jorge was very polite, friendly, respectful and knowledgeable. We admire his patience, how he really took time and made us feel extremely comfortable during the purchasing process. It seems he understands exactly what his customers want and, with a great but subtle sales approach, leads to closing the deal to everybodys happiness and satisfaction. I had been to countless dealerships during the purchasing process and nothing and nobody compared to the service provided by Jorge and the team at Braman West Palm Beach!We drove up from Miami to find our new car and we did not regret it even a second. The entire purchasing experience and level of service provided completely matches the luxury product being sold.

plushman2000

Jan 14, 2015

Met with Neil Vota and reviewed the car selection based on my specific needs. Determined the car that best suited our needs, test drove it and worked out the details. I was treated with respect and professionalism in a very friendly environment.

ljraso

Jan 12, 2015

This is my 6th car from Bramen and they make the purchase an easy and quick experience. No one wants to spend 6-8 hours in a dealership haggling

Tomrat

Jan 12, 2015

We were just intending on looking at BMW as an option for my Honda lease ending. We were met in the showroom by Oscar Guiterrez as we walked in very friendly, not pushy at ALL! He showed us our New and Demo options. We were very surprised to see that we could walk out of there that evening with a purchase for the same payment as my Honda lease including paying off my last 4 lease payments! We are very happy with our purchase which includes all maintenance for 4 years or 75,000 miles! Oscar Guiterrez was so easy to work with and would definitely recommend him to anyone!, We are looking forward to a continued partnership with Braman BMW and Oscar! Awesome experience!

Mea

Jan 9, 2015

My experience far exceeded my expectation,. This was my second purchase at Braman and my sales person Sarwat Farrag is the best. I would recommend him time and time again. I will be back in 5 years for my third purchase.

Bobsopinion

Jan 6, 2015

Our sales associate Jamal Alsafeer made this a pleasant experience.. We looked at Audi and BMW to replace our current Infinity. Jamal took the time to explain clearly the BMW difference and the added value of the dealership.

lsitterley

Jan 6, 2015

My husband and I each got a BMW 528 and we love them!!! Oscar was very helpful and made the car buying experience a pleasant one. Everyone was very friendly at the dealership and went out of their way to make sure that we were taken care of. We will make sure to visit Oscar again when the time comes for another new car!

LindaA

Dec 19, 2014

I bought a 2011 BMW 3 yrs ago from Braman and went back to find out what options I had since my 2011 was coming out of warranty. I sat down with Chris Barulic and within a few short hours he was helping me transfer all my belongings out of one red BMW into a brand new, 2015 red BMW. Chris introduced me to Fred, who is a sales manager that was able to put a deal together and Devaughn Pickens who took care of the financial paperwork. The Braman staff made me feel very important and I hope to be a long-time customer for many years to come.

Jimulie

Dec 8, 2014

This is our third experience with Braman motor cars and once again they did a great job. Colin Richards was excellent and made the lease return and selection of our new BMW fast and easy.great Cars. Great People

Chegini

Nov 23, 2014

I was contacted by Braman BMW Sales Manager Mr. Peter Althoff and he has listened to all my concerns, at this point I am satisfied with his remedy of working with us to make the new purchasea pleasurable event. I am sure that we will be able to stay happy and have a fantastic experience with BRAMAN BMW as promised..Thank you again, Peter

jckenny

Nov 22, 2014

one of the best dealership I have walked into !!! Jamal Al-Safer and Mo Reza are two of the best people in the business !!! I will buy a car from these people again.

bmwbraman

Nov 12, 2014

We have leased or owned BMWs since 2003. Of the 5 we have had 4 were leased or purchased from Braman Motor Cars. The client adviser has been Marc Jaffe. We are repeat customers because of Marc Jaffe and the dealership. They are straight forward, honest, helpful and courteous. They do not forget you once the deal is done. They are there to help you for the entire time you have the vehicle. Service is great, our service advisor, Andy Baron is very helpful. Obtaining a vehicle at Braman Motors is truly a very nice experience.Patricia & Tony Capuccio

len.battifarano

Nov 3, 2014

Marc was absolutley fantastic in putting together a great deal for me. I traded in my 2011 335i M Sport for the 2015 and the entire process couldn't have gone any better!

oshrit.assor

Nov 3, 2014

Jamal Alsafeer is a highly professional car salesman .. He gave us a VIP treTment from the moment we got to the dealership till we left with a brain new car that we really like:)I hogu recommend him or his stuff for a great service if you wanna get a car from Braman BMW.

zracer196

Nov 3, 2014

I had the pleasure of dealing with Braman BMW for a used car purchase. I specifically dealt the Willie Orth for my transaction.I purchased a lightly used 2007 BMW X5 and was VERY surprised as they treated me as if I purchased a new Bentley! My purchase was probably one of the cheaper, more used vehicles on the lot and yet they delivered a spotless car meeting every promise made. While waiting for the minor "reconditioning" it needed (took a couple of days for the new tires, trailer hitch, etc.) they even loaned me a BMW for my use!!After returning to pick up my X5, I was greeted by Willie and his team to deal with the delivery, financing aspect and the quick overview of how the car "works". The car was in perfect condition (as promised), the other personnel I dealt with were wonderful and the "Genius" (Robert) took care of my quick lesson even throwing in an iPhone specific cable for my audio listening pleasure! Another nice "touch"! My only wish was that they were located close OR even in Orlando where I live as I would be taking it to them for any service needed!!Anyway, while I look forward to enjoying my "new" car...I will for sure be looking to them for my next car purchase new or used!!HIGHLY RECOMMMENT this dealer and Willie!!!!

yosef.etayem

Nov 2, 2014

This if my first deal with Braman BMW, and I would like to say that John Weltzien really help me get the best deal out there. It's my first deal and can't wait for the next delivery. I had a great experience in Europe. Thank you John and supporting staff for the great experience and creating a customer for life!!

Kathy Cooney

Oct 25, 2014

Colin Richards was a professional and totally took care of us from the moment we spoke to the moment we drove off in our new X5. He even called to followup to see if we could get the garage door to work with our new car. Met all of our needs. Colin makes it happen and would definitely recommend him, great advisor without the pressure.

ngoodmanmd

Oct 16, 2014

i have a very good experience with braman BMW in west palm beach. i took a test drive 2 months ago in the 535i BMW which i eventually leased, but was not satisfied with the price offered. mr adam levy, my salesperson, was very nice and understanding, and told me he would contact me, when and if, the price was decreased. when my price parameters became available, he contacted me and i went forward with the deal. there was never any sales pressure which i greatly appreciated. neil goodman md

AGL

Sep 30, 2014

Just signed for my first BMW 435i Convertible. I always prefer a non-salesy experience and got one here. From the first time I dropped in to see the car, and then test drive, it it was an easy experience. After I gave Tom my contact info he did not harass me. He contacted me from time to time to check in. We even talked general contractors since I was doing some work to my PB apt and it made the connection more friendly. In the end I took the car for a second drive with my wife and made my decision that night. Tom and I traded negotiation points for about a half hour and then it was done. NEW BMW! I was very satisfied. Thank you Tom and BMW gang.

jmrotsaert1

Sep 30, 2014

Had a series of exchanges about purchasing an i8 and built a relationship with the manager that made me want to consider a BMW for my son's first car. I was very specific, explained what I wanted and 2 hours later we had a deal done with exactly the car we wanted. Very satisfied customer.

Sueandbrandon

Sep 30, 2014

First I want to say that when I came to Bramen, I wasn't sure that I even wanted a BMW. Mike Belo approached us quickly ( but not aggressively - I hate when a salesman make me feel attacked ) . He asked us what our needs and wants were regarding a car we would be interested in. Between the three of us , we made a few choices and started the test drives. Our decision was made relatively quick , and Mike ran the numbers and various payment options. He was straight with us , didn't try to force me into anything I couldn't afford. I was very appreciative of his approach. It made us feel like we could trust him, especially since we already had rough numbers run before he came back with his. So we finished our financing and paperwork and we took the new car home that night. Since we closed the dealership , Mike offered me to come back the next day I wasn't working , and he would have the car detailed. It's the little things like that, a customer appreciates. I have given Mike's name to three people from my work already. I typically hate the process of buying a car. Mike really made it as easy as possible.

studioman101

Sep 29, 2014

I recently purchased a BMW 650i from Ziad Nadar, and my experience could not have been better. Ziad was professional, responsive, knowledgeable and friendly, which contributed to a fantastic experience at Braman. I highly recommend reaching out to Ziad when you're in the market for your next BMW!

Imogene1223

Sep 21, 2014

Harry Mizra,was very professional to me and my family on our visit to your dealership. He made me feel very comfortable from beginning to end with the transaction.

Petterwb

Sep 17, 2014

I came in to the dealer to look at a certified pre-owned BMW M6. The vehicle was prepared and waiting for my visit. Nicole demonstrated great knowledge about the vehicle and its functions and options. Her friendly and knowledgeable way of driving the sales process made me drive off with my new car.

Mitchgoldin

Sep 13, 2014

Honest, no games, gave me $2500 more for trade then they told me on phone. Didn't play games. Everyone super friendly. See willie orth

Katims

Sep 4, 2014

Jorge Mundo was a very personable client advisor. I felt that he was honest and efficient. I would recommend him highly. We had just come from another large BMW dealership in Coconut Creek and were very unhappy with the experience.

Rawwit

Sep 4, 2014

Thanks to Jorge Mundo our sales associate at Braman BMW for a great experience in the recent purchase of our 7 series. He was fast, efficient, friendly & knowledgeable. It made our 4 hour drive from Tampa worth the time & trouble!

jovesky

Sep 2, 2014

Marc Jaffe at WPB BMW was Professional, knowledgeable, pleasant and extremely helpful. What a nice experience it was purchasing my automobile from Marc Jaffe. Not only did he allow me the pleasure of test driving various vehicle he then delivered it to my place of choice. This was way more than I ever would have expected. He was amazing throughout the entire process and made getting a new car pleasurable. I would highly recommend him for your next car lease/purchase.

nicholekramer

Aug 26, 2014

Best car purchasing process ever. Colin Richards provided expert services, knew the vehicle we purchased inside and out, and ended our evening with an in depth education of our new car. We went in with numbers set in mind and he made the deal happen. Colin and the finance department are a great team. We are very pleased.

MathewBHoffman

Aug 22, 2014

Braman BWM and, in particular, Marc Jaffe were instrumental in making our transition from NY to Florida a smooth and successful one. Braman BMW arranged to have us picked up at the airport and taken directly to Braman BMW. When we arrived at Braman BMW, Marc had our new car waiting for us and everything set up so we could process our purchase in a prompt and professional manner. After signing the necessary documentation, Marc demonstrated all of the features of our new BMW. We couldnt have been any more pleased with the professionalism and courtesy of Marc Jaffe and the rest of the folks at Braman BMW who made a stressful time in our lives a little less stressful. We highly recommend Braman BMW.

berms

Aug 19, 2014

Very smooth process, even when trying to find the car with all of the options, Mike Belo did a great job of searching and getting the car quickly. He answered every question I had and was always keeping me updated on where we were throughout the process. He went above and beyond and even personally picked me up to get my new BMW. I wouldnt go anywhere else.

qchiqchi2

Aug 19, 2014

I've always wanted a BMW and for years I was looking on to get it but it was out of my reach.Mr. Sarwat was incredible and in other words excellent on my request (even thug I want it to pay little less) but the comfort and luxurious of my new BMW it is worth it.Just what I want and the car of my dream..:-)I am very happy and pleased....I'm in love with my new car!!!Thanks Sarwat for the excellent job you provided me, you made it easy for me.

Linda Anselmini

Aug 17, 2014

Smoothest experience we have ever had in getting the exact BMW we wanted. Nicole showed us all our options, was very knowledgeable and friendly. We were in and out quickly with no waiting. She kept us informed every step of the way and we got our car faster than we thought we could. So glad we went to Braman and Nicole Stem.

Christih

Aug 13, 2014

I've always wanted a BMW but thought it was out of my reach. Colin was excellent in ensuring that my dreams of a BMW were fulfilled. He worked on our lease all day to figure a way to get us in our first BMW. We are very pleased with the deal and are loving our new car!

Juan Pablo D'Alessandro

Aug 11, 2014

I was walked through the different options that I had to choose between depending on my budget with very knowledgeable sales people. Everyone at the dealership was very eager to teach me how to work the technology package of the car. It was a pleasure to have bought my car at Braman BMW Palm Beach.

Moniii92

Aug 8, 2014

It was my first time time purchasing a car from a dealership and I went to Braman BMW West Palm Beach, where Mike Scharmer helped me pick the best car for my needs and he made it fit into my budget. He handled everything with diligence and a level of professionalism that I have never experienced before. His friendly demeanor guaranteed him a lifetime customer! I definitely recommend Braman BMW West Palm Beach and Mike Scharmer to anyone who is looking for a positive and easy experience! Thanks, Mike!

Ducati1199

Aug 6, 2014

Robert Sengleman has the best sales tool ever, he loves these cars, knows every detail about the brand. A true professional. I will recommend this dealership to my friends who will want one of these cars when they see mine.

eric.shapiro.9889

Aug 4, 2014

Excellent experience. Jorge Mundo made renting my car easy,affordable, and convenient . He delivered the car to my house and explained everything. The whole experience was enjoyable.

zsoltallaga

Jul 31, 2014

It was a first time to buy a car at Braman BMW West Palm Beach and Colin Richards was a helpful, professional , efficient and friendly. I bought a used Toyota ,but they treated me as a customer who is buying the most expensive car at the dealership. I'm pleased and totally satisfied with the service so far , also I love my new car as well. Thank Braman and Colin for this experience.ZS. A.

luxlef

Jul 29, 2014

As I entered the front door of Braman BMW West Palm Beach last Friday, I was immediately greeted with a happy " Good Morning Mrs. Leffler" ! ." That started my perfect day . Then Donna and I sat down to purchase my 6th BMW from Braman . She is professional and very friendly and caring . Donna explained every single detail of the car and showed me all the features . It was an education very much appreciated. My new car is a pleasure to drive and is everything I hoped for and more . I special ordered it tailor made to my specifications with Donna's help . Braman is very lucky to have Donna there and I will certainly recommend her to my friends . (I also have the best advisor who is always helpful and takes good care of my cars . Edwardo Fuentes .) I thank you very much and also for the good lunch in your new cafe :) Shirley Leffler

NThomas7

Jul 29, 2014

Braman BMW West Palm Beach and Donna Shankman truly delivered on the luxury car buying experience! Donna was patient, knowledgable, friendly, efficient and meticulous, leaving no stone unturned and keeping me right at ease throughout the entire purchasing process. This woman knows her cars. I must commend the finance staff, receptionist/greeter and managers as well for contributing to an all around amazing car buying experience. Such a smooth process. I am thrilled about my new BMW! Thanks Donna.

moshico

Jul 28, 2014

its great that you recive your car in your home and sign there and dont need to go to the dealer and spend your time this is the service that make the diference

JLSenick

Jul 22, 2014

I would like to take a few words to let others know what a wonderful, knowledgeable, and friendly person Tom Rice is!! He made the purchase of my new BMW 328i a most pleasurable experience. He took me through the process of test drive to purchase without a glitch. He was there every step of the way with a professional demeanor. I would recommend Tom to anyone looking to buy a new or used BMW!!!

jaeroltd

Jul 18, 2014

Problem with the tires on our new BMW; Raj Alwxander assured me and BMW North American that he would look into it and get back to me. That was June 7th; today is July 18th. No word no reply. MAN IS ONLY AS GOOD AS HIS WORD. I'll use Vista BMW from now on.

T & B

Jul 18, 2014

We stopped at Braman BMW in WPB to look at the BMW 5-series models. Colin Richards showed us vehicles in the showroom, explained various features, etc. and gave us a tour of the Braman BMW facility. Very up-to-date, modern, clean and spacious. Colin was very knowledgeable about both and answered all our questions. After test driving two different models, we decided on the 2014 BMW 535i. This car has everything in it! (smooth ride, power, luxury, lots of bells & whistles w/premium package, plus free maintenance) It will take my husband and I a while to learn all the new technology in the car, but we feel confident that Colin and our product genius, Rafael Vazquez, will be there for us whenever we have questions. We appreciated the wonderful treatment by everyone and expect to be happy customers of Braman BMW for a long time.From T & B

john p shoosmith md

Jul 17, 2014

This is my third lease with Braman and I have had nothing but a positive experience. Service is always courteous and professional. I would recommend this dealership.

sallycc

Jul 16, 2014

When I turned my Honda Civic over to my daughter, I decided to treat myself to a "luxury" car. I went into Braman BMW in WPB to look at a new 3-series BMW and was teamed with Rob Sadler. After talking with Rob about the BMW 335i and going on a test drive, it was all over. My decision was a foregone conclusion. I never even made it to the Mercedes dealer. Due to the number and type of options I wanted, my car had to be built-to-order, which meant an unavoidable delay in receiving the car. After negotiating a mutually acceptable price, the order was placed and Rob kept me up-to-speed on a weekly basis on my car's production progress. Once my car arrived, we discovered that one of the ordered options had not been included. However, Rob and Phil Roe, the General Manager, bent over backwards to remedy the error and, as a result, I ended up a very happy and satisfied customer thrilled with my new purchase. Since the purchase, Rob has stayed in touch to make sure that all is going well and I look forward to meeting with him shortly to review in-depth some of the amazing technical features of the iDrive system.Because of his technical expertise, Rob is now a BMW "Genius" and is no longer on the sales floor. While I am very happy for him on his new appointment, I regret that others will not be able to have the wonderful experience I did with him as my sales person. I'm lucky though - I know that Rob will always there for me as my Braman BMW go-to person.

colldoll

Jul 14, 2014

We were interested in buying the new 2015 4 series. We live equal distance from 2 dealers and knew there would not be a lot of pricing leeway with a new model, so our decision was heavily biased towards who gave us the best buying experience. My husband made it clear that the buying decision was mine. The other dealer totally ignored me the 2 visits we made to that dealership but when we went to Braman I was treated with abundant respect by Colin. I don't know much about the technical side of cars but Colin made me feel comfortable in asking all my questions. And I love my new car!

BMW-X1

Jul 10, 2014

I just bought a BMW X1 at Braman Motors of Okeechobee Road, West Palm Beach. My client adviser, Colin Richards (as well as the Sales Manager, Mo Reza), was a pleasure to deal with and was straightforward and completely transparent in my estimation...not pushy, good listeners, and enthusiastic. The support staff, including the ladies that brought snacks, treated me like royalty. The showroom is a sight to behold...polished and bright, and stocked with the latest (year 2015) models.

JerryFM3

Jul 9, 2014

I purchased a pre-owned BMW M3 from Braman last year and had a great experience, so when it came time to update one of my other cars I engaged them again and made an easy trade/purchase deal with Peter who absolutely met my expectations and beyond. Neil Vota took over once I arrived and patiently took me through the two vehicles I was considering until I made a decision. Great service from the entire team!

philh

Jul 9, 2014

Just traded our 2005 3 series convertible for a 2011 certified pre-owned convertible. Gorgeous car. Our sales professional Jamal Al-Safeer and his manager Phil Roe could not have been more professional. Our third Braman vehicle.Phil and Marianne H

Vijay Haripal

Jul 6, 2014

Great dealership, first class treatment. Neil Vota was instrumental with helping us find the right car and closing the deal. I would highly recommend Braman BMW WPB.

dfor50

Jun 30, 2014

If you want quality vehicles, excellent sales personnel who are professional, attentive and understanding, then Braman is the place you want to be.. they kill you with kindness, feed you, water you and whatever to make you feel comfortable and at home. Sales Managers are great as are their business managers (finance people). My advise, don't go anywhere else... no one is going to beat their prices and/or service!

lorraineloeb

Jun 15, 2014

From the minute I spoke with Pete Althoff and Marc Jaffe, I knew this dealership was for me. I felt very A-List with the communication and how efficient the process was to purchase a BMWx1. I would highly recommend Braman BMW Palm Beach.

lromanello

Jun 13, 2014

My husband and I have been with Braman West Palm Beach doe 8 years now and have honestly remained with the dealership mainly because of the the great service we receive when we have to bring our cars in for repair or service - Ralph Fonti has serviced our cars for is for the entire 8 year period and never disappoints Our trade in experience with Braman has also been favorable - we have always gotten in and out in a relatively short period of time and the service level of the sales associates - in this case Collin Richards - has always been very professional accommodating and efficient

Lisy26

Jun 10, 2014

A high level of quality and professionalism on this dealership. The client advisor was awsome he worked hard with me for the car i want so i appreciated .it was a great experience Braman BMW and Mr. Zee are the best . I recommend this dealer to everyone

llpelton

Jun 9, 2014

My 6th auto purchased or leased from this dealership. Best sales staff and service staff in the business!!! Marc Jaffee has handled 5 transactions for me over the years. His attention to my needs and his attention to details is a real winner.

jyoshikay

Jun 7, 2014

Moe Nadar (Zee) kindly received me at the door of the dealership. He patiently showed me different models and even drove me to a different lot where they keep more vehicles. We discussed the pros/cons of all the models and then helped me made my decision without being "aggressive" about the process (most car dealerships are very pushy and force you to make a decision).He even suggested that I take my time and test other cars before making my decision which I did, but I returned to this dealership. My decision was not triggered only by the fact that I like the car better, but also because I knew that I will feel very comfortable bringing the car to a dealership where the service simply rocks!After purchasing a car, I received a courteous follow-up call to make sure everything was OK. In other dealerships, people tend to "force" you to give them good reviews but I hate that. With them, I just felt compelled to do this even though I have not been asked to do so. Seriously, it is the best experience purchasing a car for me so far (I have purchased before a Jeep, Toyota, Lexus).I definitely recommend dealing with Zee.

bberm1

May 21, 2014

My wife and I recently received a promotional offer from BMW to trade-in our 535i early. We decided to check out this opportunity, but more from an interest perspective as we didn't think they would be able to make a deal that made financial sense when we still had many months left on the lease. We were wrong. Neil Vota and his manager Brian Wallan were determined to meet our requirements and they did. They were both highly professional and customer focused. I had a number of key requirement and they were able to meet all of them. I had to be a little flexible and they did to. A deal works only if it is good for all parties. The entire acquisition process took about 3 hours and was very easy and painless. We drove in with a 535i and left with an X328i loaded with even more bells and whistles than we expected at a a price that made us comfortable. I would highly recommend Braman BMW and especially Neil and Brian. The Braman Team knows how to get a customer and keep them for the long-term.

RGS1107

May 18, 2014

Mario Ceresa was great to deal with and he was very knowledgeable and professional and the whole process was easy and it did not take very long. This is my sixth BMW from Braman WPB and Matt Seidle in finance was great too!!!

susanharper

May 15, 2014

I truly believe that when one is shopping for products, a sale person's personality can and does affect decision making. When it came time to shop for a new car I made the rounds at several Dealerships before making my decision. I know what type of car I wanted but needed to investigate my options. I had visited Braman's website to see inventory availability. As a walk-in, the Sales Advisor assigned to me was Scott Willey. Immediately I felt comfortable talking and working with him. His demeanor is calm and his no pressure attitude made me feel at ease. I was not an easy close but Scott's attitude and reassurance made the process go smoothly. I will recommend Scott to my friends looking to purchase a new BMW. Thank you Scott for your assistance in getting me into my new car.

jmeyerlaw

May 5, 2014

My wife and I visited the dealership with no intention of purchasing a vehicle yet. We were met at the door by Oscar Gutierrez. He was knowledgeable and helpful in equal parts, without being pushy; at no point in time did we feel like we were being "sold". We knew what we wanted, and at no time did Oscar try to put us into something else. When all was said and done, we wound up buying a new BMW 328d. The dealership closed at 5:00 PM, but the necessary staff stayed until after 7:00 PM completing paperwork and preparing the vehicle for us. I have had the opportunity to buy several vehicles from many dealerships; Braman far surpassed my expectations. It was a great experience.

george3487

May 3, 2014

Service manager Rob Ortega helped me on my first visit for service. He proceeded to look at the paint issue on the front grill. I told him it may be a defect since the paint came off when I waxed it only in that one spot, and you can also see how the paint is foggy and there are lines through it (on a 2014 BMW X1). He then turned to me and with a extreme attitude asked are you a paint expert and then proceeded with its not a defect or BMWs fault. He was very rude and I was shocked that he would have such an attitude with a customer. I seriously felt like I was talking to a bum in the street with the kind of attitude this so called manager had. To have an attitude, and insult a customer is not what I expected of BMW. He did not even care to examine the issue, but only look across the rest of the bumper and hood trying to match up another spot blaming it on a bug. I have owned many cars, and a bug is not going to take off paint. So unless BMW has very crappy paint that a bug on a highway would take off the paint, this guy was seriously mistaken. I repeatedly told him its only that one spot where the paint came off as I waxed the vehicle myself. Again answered back with an attitude like we were in a bar fight. The end result was him saying BMW would fix the issue, but they will not fix it a second time. Although I am happy BMW offered to fix the problem, I would have rathered someone with a less hostile attitude servicing me and NOT fix the issue. Following that he just walked away. In addition to that, not Rob or my advisor Joy mentioned the key beep issue that I explained earlier and they did not seem to care. I emailed the salesman that sold me the vehicle and he contacted me back in about an hour. Just when I thought it couldn't get any worse, this guy did not even once apologize or even seem to care about how disrespectful the service manager was to me. All I got was "Rob is a highly respected manager around here". No apologies for the rudeness or anything. So I guess when you are a manager it gives you the right to treat people like dirt and be an xxxxxxx. Will I go there again and lease/buy a BMW, NO, will I bring my current lease there for service again, certainly not.This was my first BMW service experience, and I have to say it left a very bad taste in mouth. My advice to management there, do not be rude to people especially customers. If you think they are wrong proceed to explain your side of the issue politely and respectfully. It is pretty sad that someone without years of management experience has to educate a Service Advisor Manager how to treat people. We all have our bad days, and Im sure managers at a high end place like Braman deal with a lot of up tight customers. But I was nothing but nice, and did not deserve to be insulted or treated that way.

His1928

May 2, 2014

Jorge Mundo & team were more than helpful putting together the purchaseing of my 2014 X5. Everyone was helpful, knowledgeable & and a pleasure to work with. The electronics were overwhelming & and they made me feel very comfortable about returning with any questions anytime. Believe me that will happen! I am totally enjoying driving my X5&

aelles

Apr 30, 2014

Donna Shankman of Braman BMW provided excellent service when I was shopping for a new car. She listened carefully to my requests, helped identify a number of possibilities and worked closely with me to determine the right choice. Once I made my decision, she assisted me with everything from securing financing to closing the sale to going through every detail of the vehicle's operation. I would recommend her unhesitatingly to anyone looking to purchase a vehicle.

sewell63

Apr 28, 2014

very helpful and friendly stayed through the hold process, although when me wife became sick i mention that i would take her home and come right back he was surprised to see me back so soon!

terriberri

Apr 24, 2014

My experience with Braman BMW was above expedition. I believe that was do to the Client Advisor, Neil Vota. He was very professional and guided us through the purchasing process. I would recommend Braman BMW and Neil Votal to family and friends when they are looking for an automobile.

antiquerow3636

Apr 22, 2014

Marc Jaffe is always awesome and honest !!! He is always polite and courteous !!! Never ever had a bad experience and I will always recommend him.

debshaffer

Apr 22, 2014

I had a wonderful experience at your BMW dealership in West Palm Beach. Everyone made the buying experience easy and enjoyable. Tom Rice was excellent in his knowledge of the car, patients, salesmanship and is one of the best. I was very lucky to have walked into the dealership and got to work with Tom.. Everyone was very nice and I had a very good experience.

jmallar

Apr 19, 2014

... this is an Ebay Motors Auction item. Not a Buy It Now item that isn't up for 4 days. So inquiring about shipping costs is a legit question. "We are not a a shipping company. I can help you with some shippers that we have been associated with . The bigger picture that we should discuss is the cost of the vehicle. If it costs $100 to ship the vehicle and you are not interested in the price of the vehicle we have just wasted time. You can contact me by phone to discuss the price we have the vehicle advertised for at the dealership which will be the buy it now price."Sincerely, Neil Vota

breuer

Apr 18, 2014

I am very happy to say that Mark Jaffe was an excellent match to my expectations.He was very professional and answered all my questions.He made the selection process much easier for me. I will definitely recommend him and BMW to any of my friends.

JimmyTrammell

Apr 18, 2014

These guys have restored my faith back in dealing with car dealerships. Class A service and easy to negotiate with. Mario Ceresa was the sales person I dealt with and I would recommend him. However, I think the rest of them are very good as well.Needless to say, I'll always be a customer at Braman because of the experience I had in buying my 2014 BMW from them.Well done guy!

lacageauxfolly

Apr 17, 2014

The 2011 G37 with low miles was listed as having Audio activated Navigation. It was Buy It Now priced, but I called to confirm the Nav option. Neil Voto verbally on phone and in writing assured the navigation option was correct. The dealership is also not good at transaction, added an undisclosed "dealership charge" that was removed, but dilatory in processing a $2K deposit and then a wiering of finds from SC to them. Delivery took an addition week, and then title delayed another week. On delivery, the vehicle had no Navigation. Mr Voto acknowledged his mistake. It took time to inquire about Infiniti installed, cost for parts and options. One estimated, Voto and Braman walked away from their misrepresented product, and left us cheated on a luxury auto. This dealer and Mr Voto have no integrity.

iBimmer

Apr 14, 2014

When I came to this dealership I knew exactly what car I was looking for, and in end that car was exactly what I left with. Tom Rice, Ed Allen, and Maria all provided me with great customer service. Thank you.

PatJM

Apr 5, 2014

I purchased a lightly-used Fiat 500 ABARTH from Neil Vota at Braman Motorcars. First time in quite a while I've not purchased from an individual, a little apprehensive of buying from a big dealer (don't love supporting somebody's overhead) but read great reviews of Braman on here and after speaking with Neil I felt comfortable.Forgot to mention - purchased this car sight-unseen. It's my 8th car (yes, I am a car addict.) \Anyway, Neil was patient and worked with me throughout a fairly long process of negotiation and payment. For different reasons, the paperwork had to be redone but Neil was never short or angry about having to spend more time than originally anticipated on the transaction.Communication from him and others at Braman was also top notch. Have not received the car yet, but as long as it arrives as it looked in the photos, Braman gets an A+++ in my book. They were excellent and professional all-around on this purchase.

TVGirl1

Apr 2, 2014

There is a reason why I keep buying cars from here and recommending them to my friends and family. Braman treats customers like family! Every time you walk in the door you are greeted with a welcoming smile and a friendly face. My husband and I have bought several cars from Marc Jaffe and we will continue to do so. He gets me great deals on the perfect vehicle for me, and is always there to assist me with any problem big or small. The relationship with him doesn't end when you leave the dealership as with most salespeople. He has sent help for me when my car was in an accident and even helped me with silly things like programming my radio. A lot of people think buying a car is an unpleasant experience. I guess they haven't been to see Marc Jaffe at Braman!

rhendrix212

Mar 24, 2014

I have purchased four cars through the internet, the first three were all positive transactions. My last purchase was from Braman Motorcars in West Palm Beach Florida. Living in Kansas 1700 miles away you might understand my hesitation on making this deal. I do have to say Neil Vota (the salesman) tried everything in his power to make me feel at ease. So we made the deal and I got on the plane headed for Florida. Neil picked me up at the airport and we headed to the dealership. When he showed me the car I was relieved as it was as nice or even nicer than I expected. I was introduced to several people at the dealership including Mr. Braman. After the paperwork was finished I was headed back to Kansas with a full tank of gas. Everyone at Braman Motorcars made me feel welcome. The deal and experience was spot on. The car was well represented in the description and over the phone. My special thanks goes out to Neil for all his help and service making my fourth internet purchase the best of all.

myx1

Mar 22, 2014

This is my second vehicle purchased at Braman and with Harry as my salesman. Harry is awesome, very professional. I highly recommend Braman as everyone on staff is very courteous!

khodge73

Mar 21, 2014

Oscar was very friendly, and knowledgeable and has a great personality. Everyone was nice from sales and finance. I got a good deal, and the whole experience was great. I am very satisfied.

michij28

Mar 19, 2014

all of the employees at the dealership from the receptionist to the girl in the boutique are very friendly. They take very good care of the people, who are there to either purchase a car or for service, making them feel welcome. You should be very proud of the staff that you have because they represent Braman BMW with the highest standards making you want to come back again. We came from Hollywood and it was worth the drive. Being my first experience with purchasing a new car instead of used I could not ask for anything better. Thank you for maintaining employees with outstanding qualities.

Gkarlson

Mar 15, 2014

Robert was great with the knowledge of the car, getting the deal we were comfortable with, and following up with everything, Definitely will buy with Braman again

rmp511

Mar 12, 2014

Oscar was very personal and not pushy at all. I like his professionalism, fund of knowledge, and willingness to represent us, Extremely helpful even after I bought my car. Would go back to him next time I need another car (BMW). I recommend him wthout any reservation. I've already referred someone to him!!

erodhen

Mar 11, 2014

We arrived at the dealership for our appointment with Neil Vota and were greeted by Janine Bonomo and made to feel comfortable. Neil is a consummate professional who knows his products and patiently answered all our questions, and we had lot of them. He then selected three vehicles for us to drive and helped us to select the perfect vehicle to purchase, which we did. We then work with Matt Seidle to complete the necessary paperwork, again a knowledgeable and patient approach. Then Rafael Vazquez, the product genius, helped us to navigate all the features on our new vehicle, very knowledgeable and patient as well. Our final contact was with Peter Althoff when we returned the next day to make the final payment for the vehicle, he spent time with us to answer additional questions and made our total experience with the dealership a pleasant experience.We went to three other dealerships in our quest for a new vehicle and all three experiences were unpleasant. The team that we worked with at Braman BMW made our experience a pleasure. A friend of ours recommended that we call Neil and we did. We will continue to work with Neil when we have future vehicle needs and will definitely recommend him to our family and friends.

lcpet124

Mar 5, 2014

Thank you so much Braman BMW, especially Mike Belo, for getting me into my new car! Mike was awesome from beginning to end. Everything was easy and stress free. I would recommend this dealer, and Mike to everyone for their car needs. Definitely best experience at a car dealer I have ever had.

Lreyblat

Mar 5, 2014

Amazing experience overall. Mr. Neil Vota was very professional, courteous and efficient. Same goes for the managerial and the financing departments. Great place to do business with.

butlero

Mar 4, 2014

Mr. Sadler, I truly enjoyed the BWM experience with Robert Sadler. He was very knowledgeable, understanding and very pleasant throughout the entire purchase. My husband and I would like to thank him for his honesty with the financial obligations and his sincere cooperation in teaching us the manual operation of the car. Everything went very smoothly and we were very fortunate in having him as our sales representative with this purchase.Olivia J. ButlerRegginald J. Butler

revbilly

Mar 4, 2014

...Came in looking for a new vehicle, or certified used...... Had already looked at Audi and Lexus, but decided upon BMW for the style/performance I was looking for. Initially wanted a convertible, but took another "M-Performance" sedan for a test drive, and changed my mind. However, after doing the deal, I had a case of "buyer's remorse" the following day, and was allowed to "exchange" cars for the one I initially wanted. This is unusual, but in this instance, buyer satisfaction was paramount in the deal as expressed by Marc Jaffee, and a couple of other Bramen people.....Obviously, I am extremely satisfied with the overall experience, and love the new convertible.....

Z4Chris

Mar 1, 2014

This was the least stressful car buying experience we have ever had. From the friendly greeting in the parking lot to the hanging of the license plate on the car three and a half hours later, every person involved in the transaction was a pleasure to deal with.Robert Sadler, our sales rep, was professional, helpful, considerate, and respectful of our needs and wants. He went out of his way to work with us, showing incredible patience and extensive knowledge of the car we were interested in. He made sure every detail was attended to and scheduled an appointment for the next day to finish up as it was already past closing time.We were truly impressed.We would definitely recommend Braman Motors, and Robert Sadler in particular, to anyone looking for a quality, courteous, no-pressure, car buying experience.

lbaluja

Feb 27, 2014

Let me begin with saying that I believe I am a difficult, hard to please customer...a complainer if things are not done right. After having visited over a half dozen dealerships to test-drive a specific pre-owned vehicle, I wish I had started with Braman BMW. It would have saved me alot of time and aggravation. Their customer treatment is stellar, respectful, and professional. I was able to purchase my car at a very fair price and must also admit that it was the cleanest example of the model I was looking for that I had yet seen. It seems that they won't put a pre-owned car on their lot unless it is pristine. Mike Belo and Michael Rotter were a pleasure to do business with. Thank you Braman BMW.

King_RN

Feb 21, 2014

Excellent customer service. Mike Belo was very helpful with choosing my brand new BMW vehicle. I would recommendBraman BMW to anyone. Thank you very much

Meridith

Feb 21, 2014

Donna was extremely professional and knowledgable. She did not rush us even though we were unsure of which style to get. She took her time to get to know me Ana what I would like.

Mdgido

Feb 8, 2014

Very impressed with the service department efficiency and courtesy. New car sales is as good of an experience that I have had. Overall very satisfied.

cashman02

Feb 7, 2014

Sales staff is excellent from management on down. Neil Vota and Willie Orth made the process enjoyable and sales management up to including Mr. Braman made me feel that they appreciated my business! I certainly do not think that I got a bargain, but I do feel that the value was fair. Considering the efforts of the sales staff to fill my needs, I would recommend the dealership.

lisalowi

Feb 7, 2014

I was referred to Tom Rice by Buzz Braman. I called inquiring about a 2013 Acura MDX that I saw while driving past the dealership on Okeechobee Blvd. upon my arrival to the dealership i was greeted very sincerely by Tom. He was not pushy, he was patient and very easy to work with, not your typical car salesman. i didn't feel jerked around. he had the manager come over with the bottom line and a deal was made. i appreciated that. a few items need to be addresed with the vehicle and Tom is handling that as well. the next day i came back and Rafael Vazquez took time to show me how to work some of the features in the vehicle as they were different from the 2009 MDX that i traded in. he too was very pleasant and patient. i think the main manager Raj Alexander should see this note. i am sure he only hears complaints. i am a satisfied customer.thank you

Rodinblue

Feb 3, 2014

I recently purchased the 2014 650i Convertible in Frosted matt white, & was fortunate to have Nicole Stem as the sales associate helping me make my decisions, it was an absolute pleasure to work with her. Her dedication to customer service, attention to detail & BMW knowledge made the whole process an absolute pleasure. Further to that, the 650i is an awesome car and I'm loving every minute of my driving experience! Thank you Nicole !Maria Madric

amyhoney

Feb 1, 2014

OutstandingMike made the process painless and extremely efficient. Luckily a financing fell thru on an X5 that had sold the day before we came to test drive. Mike was "Johnny on the spot" and called us the moment he saw it roll back onto the showroom floorwhich was early evening and he continued to work until approx 9:30 that evening to get a great deal for us. Mike is an asset to Braman and we will do business again with him and will recommend others to him.

patricia0512

Jan 31, 2014

We were very pleased with out visit to BMW. Neil Vota greeted us and took well care of our needs.He met every expectation and went beyond. Very patient and considered everything we wanted and neededin our car to get exactly what we wanted.

paulflannery18

Jan 29, 2014

I called Braman BMW on an advertised car and my call was returned by Buzz Braman personally to make sure my needs were met. When I arrived at the dealership, I was greeted by Mr. Braman and he referred me to Tom Rice. Tom did an excellent job listening to my needs and making sure they were met. We test drove two cars and I selected the second one because of the additional features it had. I negotiated a fair price and at no time felt pressured or hassled.I am in the retail sales business myself and I would happily recommend Tom and the Braman team again because of their knowledge, service and integrity.

tlee1013

Jan 23, 2014

Neal was so helpful & informative! I had a great & easy going experience at purchasing my BMW 4series from these guys. I will recommend this dealership to anybody I know wanting to purchase a car.

1cleans2000

Jan 21, 2014

First off, I would like to recommend Nicole Stem as your go to person when shopping for a new or used vehicle. This was my first time being approached by a female client advisor and i must say it has been the best experience so far. She was able to work with my monthly budget and trade-in value. I drove from Miami, FL to West Palm Beach, FL which is one hour away, and I am definately taking another drive up there for my next car. Thanks again Nicole and staff at Braman BMW! Great cars at affordable prices.-Ron

Salitt0428

Jan 21, 2014

Repeat customer , had a Mini Cooper S , it just cont'd. to have problems. I live 73 miles away (each way) just not practical. so I traded it for the 128I .

waldgold

Jan 18, 2014

We are snowbirds who have only one of our cars down here in Florida. We thought we'd like to have another for occasional use and decided to look into pre-owned BMW convertibles.We were introduced to Ed Alllen, who was wonderful. He treated us with the utmost respect and diligence. He was thorough and knowledgeable throughout our test drive, discussion and decision making. All the other Braman representatives, whether the finance manager or service manager, also treated us with respect. As the car we selected was, we were very impressed with Braman's dealings with us no matter our choice.When it comes time to replace any of our cars, we will expect to be repeat customers.

Nealea

Jan 17, 2014

Colin was a very pleasant, knowledgeable and responsive salesperson and was a primary reason we bought our car at Braman. I would recommend Colon very highly.

Nukesrule

Jan 12, 2014

If I could give them negative numbers for pricing and customer service I would. This is the worst sales department that I have ever had to deal with. High pressure sales and very desperate to make a sale, however, will not give you a good prices. This dealership starts basically at MSRP and after 5 negotiated prices they were finally what ended up being their competition (Coggin and Vista). I don't think the salesman (Colin) ever said one ounce of truth to me. Their sales manager that came out to talk to me was even worse. DON'T buy from Braman, buy from any other dealership. I ended up getting my 328i from Coggin and they were honest from the start. Dealing with them was like night and day to Braman.

MDWeil

Jan 8, 2014

My experience with Ed Allen was excellent. He did everything to make us comfortable and explained what needed to be explained.All others we dealt with were great, I look forward to enjoying my BMW.Regards to all,Mehri Danielpour Weil

marcamdur

Jan 6, 2014

very happy with the purchase of our BMW X5...test drive and purchase with Oscar Gutierrez was a pleasure.looking forward to many happy years with this car....thank you!

osiyemi

Jan 2, 2014

The team was friendly, efficient and responsive to my need. Neil also followed up with an email. Neil also assisted me in setting up the satelite music and gave me a tutorial on the electronics.

lpetroff

Dec 31, 2013

To my surprise, my experience at Braman BMW with Mike Belo was an incredibly positive process, resulting in me driving off the lot with a beautiful new car and a great deal! Having shopped for many cars, I entered the process with low expectations. But as soon as Mike drove up to the curb in the car I had asked to test drive, my expectations began to change. Mike started by introducing himself, offering to show the car, answer questions, do things in any order I wanted to go. Mike was friendly, pleasant, and a real people person. When we went for a test drive, he was honest and gave straight answers. Nothing was off the table. When it was time to negotiate, he actually worked with us, and he and the sales manager were fair and honorable. They did not put pressure on me at all, but took some pressure from me for a real change. And the entire process took less than 2 hours, from the time I arrived until I signed the last of the paperwork. In the meantime, I was called by Buzz Braman before I arrived, met Buzz while I was there, and he called to thank me once I made the deal. The sales manager and finance manager both were exceedingly polite and professional. Thanks to Mike Belo and the others at Braman, I have been left with the impression that this is a first class organization, and already (within 24 hours) have referred a friend.

bob2152

Dec 27, 2013

I leased a new BMW 535i on Dec.21. The sales employee who worked with me ( Mr. Marc Jaffe ) was a pleasure to work with. He is extremely knowledgeable about the product, and took all necessary time to familiarize me with the car I inquired about. He definitely understands the concept of customer service.

christine89

Dec 22, 2013

I got my 2014 X5 there,and he was very nice. I did the test driving when I got there and the car was very good. With his detailed instructions of the vehicle 's functions, I can fully understand what the new 2014 X5 can bring to me and know how to use these new design items. His knowledge on the car is impressive and I really appreciate his job and it is 5- star customer service experience.

Stanleg

Dec 18, 2013

Exceptionally friendly, efficient and informed sales advisor ( Nicole Stem ). Price and professionalism far superior to competition. Purchased car (with trade in) at exceptional price with minimal negotiation. Drove away with completed paperwork in less than two hours.

michaelkylie

Dec 13, 2013

This is the 2nd 7 series we have bought from Neil Vota and Braman BMW. Would highly recommend both. Neil is a fantastic salesman and really knows his cars. We so love our new addition. First Class service all the way!!!

rgfiii

Dec 12, 2013

My wife and I purchased and new 2013 BMW 750Lxi from this dealer. Our sales professional was Colin Richards and he was very friendly, professional and knowledgeable. He let us test drive the car and explained many of the car's features and benefits to us. He was well acquainted with the vehicle and was able to answer all our questions. Colin negotiated a good price for us and did an excellent job of following up with us to make sure all the necessary details and paperwork were handled properly. I would highly recommend this BMW dealership and Colin Richards.

stars1021

Dec 7, 2013

My boyfriend and I walked into the dealership to just test drive a car, really not interested in buying that day. Ed was awesome in helping us out. We loved the car and the experience so much, we went back a few days later to buy. Both Ed and Robert were great to work with.

shifterracer

Dec 6, 2013

Guess this place sells plenty of cars they don't have to worry about making a potential customer 3 hours away happy! Or maybe it's the dealerships down in Florida. This is the second BWM dealership i've tried to work with and it's been a complete waste of time. I should just stick to Ford and Mercedes Dealers as they always welcome my money! Sent in an inquiry about a used car i found on their site. I received the generic response which i responded to asking for additional info. I submitted my request for a trade in value which i was ok with, but this was automatically generated. I have yet to receive a call, or a response to my emails. Moving on!!!

57me4ge6

Dec 1, 2013

I came in to trade my BMW 2012 328i Wagon. My goal was to lower my monthly payment, and I came to West Palm Beach with three printouts from your inventory I was interested in test driving. While I was test driving a loaded X1, my husband called his car financial company for his trade in value on his Toyota 4 Runner. When I got back from the test drive on the X1, my husband decided he was going to trade his Toyota 4 Runner and get a BMW too! We got two new cars. I got a White X1 and he got a Black X1. Neil Vota, our Client Advisor, was very patience while we were making our decision on the cars we wanted to get!

hdaneberg

Nov 26, 2013

This is the second gti we purchased. Our experience with the first car was excellent. Service during our ownership couldn't ahve been better.After the three year lease was up in November, we came back to lease the same model for another three years. The experience at the dealership was excellent at all levels. The final transfer of the car couldn't have been better or easier thanks to all but especially Jorge Mundo

turbo2014

Nov 26, 2013

Mike Belo is a great listener with excellent communication skills. He assisted me throughout the entire process of my purchase from my initial call to the pick up of my car and well beyond! Quality, integrity and honesty are the top three words that come to mind when I reflect upon my workings with Mike and the Braman Motorcar Team. Purchasing a car via the internet has its inherent risks / challenges. However, this purchase was devoid of any of them. Not only did the car meet my expectations - it exceed them! I can't thank Mike and the team at Braman Motors enough for their professionalism and undying commitment to customer satisfaction. I will be recommending them to my network of friends, family and business associates and I will definitely consider them for future purchases. All the best!!!...Steve LaMonica.

cdempsey

Nov 21, 2013

My experience at Braman is always the same, AWESOME!! Michael Scharmer is the easiest salesperson i've ever dealt with and he always makes me feel as though he is managing the team that stands behind my vehicle. I've purchased my last 7-10 cars from Braman and have referred several people to Michael Scharmer and we all have the same experience. He makes it easy to refer people to Braman! Robert Adams always handles my service quickly and without any hassle to me. I send friends to him that didn't purchase their vehicles from Braman and all of them said they would buy their next vehicles from Braman just because of the flawless service he and his team provides! Overall, Michael and Robert make me feel part of the Braman family and that makes me want to purchase all of my future vehicles from Braman West Palm Beach!!

22Golf11

Nov 20, 2013

We found Neil Vota and Sarwat Farrag extremely knowledgable about the cars we looked at and very pleasant to work with. They were both well trained in the BMW systems used to obtain information about the product. The data came up quickly on the screens and was pertinent to our discussion. Everything they said appeared accurate including the delivery date of our car. We would definitely recommend Braman Motors to our friends.Carole & Steve Lawsky

MarcWalther

Nov 20, 2013

My wife and I live in Broward County, FL, but we were more than happy to travel to West Palm Beach to lease our 2014 328 I vehicle. Tom Rice, our Client Advisor, made us feel right at home. He reviewed all the bells and whistles on the car, took us for a test drive, and helped us choose the right BMW. He was very helpful and when we got back to the showroom, he explained the complete transaction so it was an easy decision to lease a beautiful Imperial Blue Metallic sedan, with Venetian Beige upholstery. Thank you Tom, for being so professional and making the process so seamless. Tom called us the next day, after we brought the car home. He asked how the car was running, and if we had any questions, which was a touch of class. Braman Motorcars can be very proud of Tom, as he enjoys working with the public and represents the Company in first rate fashion. It is no wonder that Braman is the best motorcar company in the Southeast. So, you see, with Braman, the customer is paramount at Braman. When you ride away from the showroom, you are not forgotten, but it will be the beginning of a long customer relationship. For those of you reading this ad, do yourself a favor and let Tom show you that this car is truly the Ultimate Driving Machine and it will be really worth you while to come to Braman, where quality and integrity go hand in hand.

msechrist

Nov 14, 2013

Thc salesman made A stressful event stress free and professional. We were treated just like a very important client. The experience became stress free as the time passed.

Arlynn Abramson

Nov 11, 2013

Braman runs a great sales showroom with excellent service staff. Their inventory is huge and they are honest!I was able to test drive multiple cars to make the right choice. I'm driving a hard top convertible... Thanks Braman!

Ferrara86

Oct 21, 2013

I want to start off by saying that the customer service at braman BMW is amazing. From the minute I walked into the dealership I was greeted in a timely manner and I was treated like 5 star customer even though I was there for my first time attempting to purchase my first bmw i felt like I knew everyone there forYears. I came In hoping to trade my 2011car and get bmw and I didn't think it was possible due to the baggage that I was bringing to the table but they made it happen. Nicole stern and finace team made my birthday wish come true. They gave me everything I wanted and for the price I wanted it for. For this I thank you and guarantee my loyalty as braman BMW customer.

esmith1987

Oct 15, 2013

Braman Motorcars ... I've own my 1995 850 GLT Volvo for 18 years and was badly in need of a replacement. I'd looked around on the web and at numerous other local dealerships. I'd been searching for just the right vehicle to fit my budget and circumstances. I didn't feel like being hassled by a pushy salesperson to just buy any car. When the salesperson greeted my niece Adriane and I; I was short on time, patience, and fixed/limited funding. To my surprise, I walked into Braman BMW and was warmly greeted by Jamal Alsafeer wearing a big, bright, and genuine smile; with a heart to match. He wasn't pushy, he inquired about my needs and actually listened to what I was looking for. He took notes and pulled up several options and worked with us with the patience of the Bible character Job.My ultimate goal was to replace my luxury automobile of 18 years with the best luxury automobile I could find ... within my budget. I not only found the car of my dreams; 2014 328i BMW Sedan - mineral white, with sable leather; I had the best automotive buying experience anywhere ... right at Braman Motorcars; then I've had at any dealership. Jamal Alsafeer, Phillip Roe, and Kevin V. Henry made all of my automotive desires come to full fruition and welcome me to the Braman Motorcars Family. Even though they were businessmen; they were intrinsically interested in my circumstances and how they could make everything work out ... mutually beneficial for all. I've never meet such a wonderful group of men who cared so much for their customers and satisfying their every automotive needs!!! They took my "square peg" and fitted it into the "circle of a deal" that I needed to happen.I've never cried so many "tears of joy"! Each time I tell family and friends about my experience at Braman Motorcars; it touches my heart so deeply, that I have a river of "tears of joy" streaming down my fat chubby cheeks. Just when I thought that the kindnesses of others was a "thing of the past" that only I practice; these three men have firmly demonstrated and reaffirmed to me that there's still "ample kindnesses" shown by Christ-Like people in the world today; even in the world of automotive business.As if I haven't cried enough, I'm still crying and filled with gratitude to have had such a beautiful experience at Braman Motorcars and to drive off in my new 2014 328i BMW Sedan!God Bless,Elaine SmithExtremely Satisfied Owner/Customer

spetter

Oct 14, 2013

Such a pleasurable experience. Working with Raj and Donna Shankman made my entire process pleasurable. They were very knowledgeable of the products and gave me a fair price. This is the 2nd BMW my family has purchased and will not be last. These 2 people are incredible assets to the Braman team.

rhonac

Oct 11, 2013

Neal Nazinitsky was our first introduction to Braman and his drive, expertise and knowledge made us come back the next day, making the decision to lease our BMW from Braman. Phillip Roe was our next experience and also was extremely positive and helpful. Our third introduction was with Kevin V. Henry III and his expertise in financing and leasing made the 'paperwork overload' easy.All 3 of the above men were a pleasure to deal with and we would recommend this dealership in the future.Rikki & Chuck Schorr

Hildab

Oct 8, 2013

My experience purchasing the Mini was excellent. I had hoped for a lower price, but overall am pleased with the attention I received and the like-new condition of my car. It is beautiful.

aneal508

Oct 7, 2013

Robert Sadler and Jorge Mundo made our experience at Braman BMW perfect. They were both very friendly, respectful and patient. We went in to buy a car and left with a car. They went above and beyond to help us. I will recommend them and Braman to anyone looking for a new car. They stayed late to make sure we had everything we needed. (it was a good thing football was on in the showrooms) Thank you for everything and I look forward to purchasing all my future BMW's from you.

Retamar

Oct 2, 2013

To whom it may concern:I must say that prior to this experience, I was not a fan of car dealerships and the thought of having to purchase/lease a vehicle, brought great stress to the process moving forward. My experience with Braman BMW started with an upbeat gentleman named Howard who could not do more, trying to assist me with an issue that I was dealing with Manager, Mike Rotter, whom I had spoken with and had personal knowledge of the issue I was seeking to speak about. It delt with a client and needed to be addressed with Mr. Rotter, who was very professional and attentive to the issue at hand, ultimately resolving the matter for the benefit of all. Because, and only because Mr. Rotters professionalism and attentiveness, was that I made the risky move of telling Howard that I was looking to Lease a vehicle for my son. Howard immediately set me up with a "VIP Appointment" with Buzz Braman who he stated would be waiting for me at the door of the Dealership and would have a deal for me that woud match the one presented to my client just two months prior. I contacted my family and asked them to head up to the Dealership from our home in Boca, as I had a warm and fuzzy feeling that we would be taking a vehicle home that evening. When I arrived at the Dealership, sure enough, Buzz Braman was there, waiting for me with open arms and gave me a warm and friendly hug. Right away I felt like I was part of the family. It was the next move that really sealed the deal for me, which was when Mr. Braman introduced me to Nicole Stern. What a change of opinion I had regarding car sales persons. Nicole immediately greeted me and asked me what I was interested in. I gave her a quick summary of my goals and advised her of the deal that we were hoping to accomplish that evening. As my family was driving up, she immediately jumped in and provided me with many options on multiple BMW styles and models. Not once did I feel the pressure that she was "pushing" us into any particular scenario. She just kept on giving multiple choices, simply indicating that in order for her to satisfy my goal, we had to stay within certain parameters. She was attentive, pleasant, funny, and just an all around wonderful person.We went to the satellite lot, to look at the vehicle which we ultimately Leased. We actually had a ton of fun with Nicole, my wife, and my 2 kids (9 and 16) on the ride there. She then got down to the numbers and made it simple and quick for us. We ended closing the deal at 9:30 in the evening and not one time did Nicole ever make us feel rushed or led to believe she needed to get home. Even after we were done, ready to go, she spent an additional 20-30 minutes with our son to make 100% sure that he knew where all the functions were and that he was comfortable with the car. Nicole is one super sales person and the Braman family and the BMW division is very lucky to have such and outstanding person as part of your team. To conclude, we can't forget Steven Rock, in financing, who slammed the "rock" on the deal, by making our paper marathon signing event fun and quick. Even though it was late and the Internet was not being his friend, he nonetheless kept his cool and was very professional through the process. It is easy to complain when things don't go your way, however when things are done the "right" way, and you have a great experience, which now a days is difficult to find, those times should be acknowledged and that is the sole purpose of this letter.Thank you Mr. Braman, Mike Rotter, Howard, Nicole and Steven, for making this event a wonderful experience. We will definitely come back and recommend our friends to any Braman dealership.The Retamars

Conch

Sep 18, 2013

Sarwat was very attentive and patient, never pushy. There was an issue I was not happy about. Raj as director of sales followed up with genuine interest. Unique for a car dealership. Overall they lived up to their mission statement.

Kmarvin

Sep 2, 2013

Everyone went out of their way to make the deal happen and I left with a great car. Appreciate all their effort, courtesy and hard work.

niqqipls

Aug 18, 2013

There was a lot of packages for my car that I wasnt offered by the sales associate. I didnt find out about them until the finance department. I felt that a lot more things such as the warranties were not explained to me until the finance department. The only good thing I felt was that the whole process was quick.

Maeganlewis

Aug 13, 2013

What a wonderful experience I had this week at Braman. This was my first car buying on my own, separate from my parents and the team at Braman made the experience very enjoyable. Specifically my salesman Tom Rice. We learned a lot about Tom this week, and the thing that stuck out the most that this was his first car sales job! You would never have guessed! Tom was very pleasant, not pushy or pressuring and made me feel very comfortable with my decision. He was very informative about the car I selected and and had an answer for all of my questions plus more! In addition, Mo Reza and Steven Rock have been exceptional as well, I must say it has been a pleasure doing business with all three of these men and plan on doing future business with them.

Ab09h

Aug 12, 2013

Perfection, great experience once again. I highly recommend joe porco and matt in finance. Very respectful and patient. Answers all questions, and follows up promptly.

JohnnyMiami

Aug 7, 2013

Neil, Raj and the team at Braman BMW of West Palm are top notch and simply the best. Everything they do is about providining excellent products and superior service. This is the second pre owned vehicle I have purchased from Braman this year. Although both of my BMW's are pre owned, only my wife and I know this, everyone who sees our Braman cars thinks they are new. After a bad experience with a used vehicle purchased from a BMW dealer in Miami, I learned an expensive lesson that not all BMW dealers are the same....That is why I don't mind to drive 90 miles to the north to get a Braman BMW and would highly recommend Braman of WPB to anyone in the market for a pre owned vehicle of impeccable quality. .

joseatmc

Aug 5, 2013

First Time buying a car online. Niel was very helpful. He picked me up from the airport even gave me a full tank of gas. I would have never thought of purchasing such a lovely vehicle, but the price was perfect and Neil was just so accommodating. Next time I'm in the market for a vehicle I'm going to give Neil a call just on the off chance he has what I'm looking for! Thanks for the great experience!

Lmcmf

Aug 5, 2013

I went to the dealership to look around, and I left in a new vehicle. The gentlemen at Braman made magic happen for me. I actually felt like they cared about me more than the bottom line. I had a truly amazing experience. Thanks to Tom Rice, Mo, Phil, Matt, and Jorge.

gaplam

Aug 1, 2013

Great experience all around!! Nicole Stem was a pleasure to work with..She is very knowledgable and helpful and patient.. We would definately come back!

Lex1016

Aug 1, 2013

Honestly, Braman Motors turned my dream into a reality. They did EVERYTHING possible to make my dream come true, and succeeded. The people there are super friendly, and assist you with everything and anything you need. They have a beautiful selection of cars and I can't thank Braman Motors enough. I would defiantly do business with them again. Thank you once again!!

sunflower121

Aug 1, 2013

Great service. Friendly, helpful individuals. BMW's are great cars and I came in knowing what I wanted. Only negative point was how long the paperwork took!

BMW626

Jul 27, 2013

I had been looking for a BMW for several months. Several people told me to buy from Braman because of their very positive experience. They were correct. I was greeted at the door by Jorge Mundo who proceeded to discuss with me which car I was interested in. Several times during our discussion I inquired as to the different equipment between models. Jorge is very professional and very knowledgeable. Subsequent to a test drive, we successfully closed a deal.Matt Seidel is the finance gentlemen who closed my deal. Matt has an excellent personality ,I enjoyed my time with him. I must say that all options available were clearly explained by Matt and he answered every question that I asked him. Overall, I have had an excellent experience with the personal at Braman BMW and recommend them without reservation.

akramBou

Jul 25, 2013

I am avoiding this dealership for service at all costs, even if I have to drive double the distance. I have only been twice to this dealership, and each time I wait 4 to 5 days before I get my car back. Every time I got the car back, the problem was not fixed and I had to take it again more than once before they fix it right. I am very disappointed in this dealership and in BMW for having such a poorly managed dealership represent the BMW brand.

pedroa11

Jul 25, 2013

Excellent service. The treatment was superb. The prices were reasonable, the attention that I received was great. BMW quality speaks for itself but my salesperson made the difference.

Piverotto

Jul 25, 2013

This is our first BMW. Our experience at Braman was exceptional. Robert was very efficient, professional, knowledgeable and courteous. He answered all our questions. Was thorough during our final review of the vehicle. I have reached out to him in the last few days with questions and he responds quickly. He is friendly and makes you feel at home. I would definitely recommend Braman to others. Thank you!!!

540john

Jul 20, 2013

This is my third car with Braman BMW and Sarwat Farraq. Kevin Henry is the best finance guy I have ever worked with. Brian Wallin was very accommodating and fair to deal with. I will never go anywhere else.

bonujj

Jul 11, 2013

Just great team to deal with Neal Vota ..was so helpful .. that our transaction went very smooth.. very patient .. in explaining everything ..including the functions on the car..thanks Neal....and also thanks to Joel Gomez for working with us and JIm in accounting made it a smooth transaction on our finance side...Neal Vota is very professional and experienced to deal with customers..which is a great Plus..I would not hesitate to send my friends to this Dealership.. at all....The cars are extra clean if you compare with some other places.. and the team just great bunch... again thanks Neal.Joel and JIm for your wonderful help ,,keep up the good job..maybe see you again in the future.. thanks guys.

Glodos

Jul 6, 2013

It was a great pleasure to make business with this dealer. Nicole Stem and Willie Orth were very friendly and helpful. I was able to obtain a great financing plan. Everyone at this dealer worked as a team to help me to obtain my BMW. This is my dream car and they made my dream a reality. Thank you.Gloria

Ramos6410

Jul 2, 2013

Great experience! Willie was great. Would recommend to others. Traveled from Orlando to purchase again as I had great experience purchasing my first vehicle the first time. I will see you in few years!

Shervivor

Jun 27, 2013

I must say Robert Sadler my salesman was great! He went above and beyond to get the price car I needed. The finance manager was okay! , I think they hide 2 extra cost ( destination & protection cost ) from me and jack it up in my total price car price.....Beware of those dealership hidden cost!!!!!!!!

J2013S

Jun 26, 2013

All I can say is WOW. Being the first experience my wife and I have had purchasing a vehicle together, one could only imagine what we might expect. Turns out no matter what we might have dreamt up in our heads, it probably would have been nowhere close to the exceptional service and care we received while at Braman BMW Palm Beach! Karen Bond, the salesperson responsible for us, had the red carpet rolled out from the moment we arrived. The VIP treatment continued during our test drive and throughout the remainder of the negotiating process. She even managed to get us a higher number on our trade-in vehicle!! After she had all of our questions answered in full, we were handed off to Kevin Henry, a finance manager at the dealership. Even though it was well after he should have been home with his wife and kids for the evening, that did not stop him from giving us his undivided attention and basically a "New Car Buying 101" class in his office. Honestly I would have expected any learning to have come after the fact in a situation such as this, most likely in the form of buyers remorse, but again Braman totally flipped the mold. My wife and I not only walked out of there with a great deal on a beautiful car, but also educated to boot!!! So THANK YOU Karen and Kevin, along with the rest of the Braman team, for providing an amazing experience in what normally would be a very stressful and nerve-racking event. They will most definitely be seeing us again the next time we're in the market for a new car!!!

JJG

Jun 25, 2013

Over the past 30 years I have purchased or leased dozens of cars for myself and my family. Bar none, Michael is the most professional, efficient and trustworthy representative I have ever dealt with. Just tell him what you want and within reason he will make it happen without a hitch. The best part is that if you are a busy individual, he'll handle everything with you over the phone. Can't get less painful than that!

capoise1

Jun 19, 2013

My name is Menia, It is indeed a pleasure to recognize Braman BMW as among the best automobile repair facilities in Okeechobee west palm beach fl area. Your facility has met my stringent criteria in all areas; reputation equipment ,facility appearance,good and well done customer services,community reputation, and scope of service. I commended Mr. Kerry Crowder my service advisor for an excellent services you provided on my vehicle and also thank you and your service manager Ron for went out of your way to help me and listen to my concern with the weeks my car was there. KERRY U THE BEST!!!!!! I wanted to let everyone knows how much I appreciate it.:)

Burgjohann

Jun 12, 2013

Alan Jbali was a Great Salesman to work with. He was very knowledgeable about the BMW 328i we purchased. He was also very Professional with his approach to selling your vehicles. Would definitely recommend Alan and your Dealership to any interested parties.

Hmarkoglu

Jun 12, 2013

Jorge Mundo worked with me to get me car I wanted good price and timely response! Kevin Henry gave good advice on lease. Great experience

Doctor Greene

Jun 6, 2013

I was looking for a BMW Z4 when Paul Hausner saw me looking in the lot he came over to help.He answered my questions about the different models and without high pressureI felt more at ease purchasing a car from this dealership. I love my Z4 and Paul made it all happen and very quickly too!Within an hour I was approved . Paul was encouraging and he took care of the autoInsurance policy changes. His patience without high pressure was refreshing. I would recommend this dealership and Paul

Starr hunter

May 29, 2013

Salesman Oscar was great to work with and. Mr Ed. And Jim was great I would refer a BMW purchase. I wanted a car cover thrown into deal though.

54321ddb

May 23, 2013

I was extremely impressed with the level of service I received from Mike. He treated me with respect and consideration to my needs. This car buying experience was the best I've had, and I feel confident in recommending Mike to my friends. Terrific purchasing experience. Well done!

JohnChris

May 23, 2013

I had been looking for a very specific BMW for about four months. During this time I had spoken to a large number of different BMW dealers across the country, taken a number of test drives and made offers on a few vehicles. The level of service and attention I received varied from dealer to dealer. When I called Braman BMW of West Palm Beach regarding a car that I had seen advertised on the BMW USA website that I started to understand what customer service meant. During the first phone conversation I had a fair amount of questions. The salesperson said he would find the answers and call me back in five minutes. I was shocked when he did! Within a span of about 25 minutes, we had 3 or four conversations, agreed on a price and set the financing. Over the next day I had no fewer then three phone calls to follow up with me and make sure I had a pleasant experience.Two days later I flew into the West Palm Beach airport first thing on a Saturday morning and Jamal Alsafeer picked me up in the car I was about to purchase. I have to say based upon the description over the phone the vehicle exceeded my expectations. This was a certified pre-owned vehicle but for all intense purposes it was a new car. Jamal reviewed the car with me and I took it for a test drive. Again the car preformed as new. Upon arriving at the dealership I mentioned to Jamal a slight vibration when I applied the brakes. Within three minutes, a mechanic, a manager and the finance manager all arrived to look over the car and assure me that everything would be taken care of immediately. This was first thing on a Saturday morning. Unheard of where I am from. As it turned out this was a two year old car that only had 2,500 miles on it so it had not been used much and a little rust had built up on the brake rotors. They cleaned off the rotors and the problem went away. We filled out the paper work, all the while being well attended to, and they had me back to the airport in time to catch my return flight. Before I stepped off the plane back home I had a message from Beth at Dealers Choice Transportation that my car had been loaded onto an enclosed trailer and was already in route to my home to be delivered Tuesday morning. I have purchased a number of cars before but I have never had an experience as I have with everyone at Braman Motorcars of Palm Beach.Despite the distance they are now my dealer of choice. I have already recommended Jamal and this dealership to a number of people. Now if I can just get them to open up in the New York Metropolitan Area. Thank you Jamal and everyone at Braman Motorcars of Palm Beach.

garkec

May 21, 2013

our experience in buying our sons first car for him was terrific. mario made the experience what it should be for a 17 year old boy. thanks!

carmenroman213

May 20, 2013

Excellent experienced, sales persons very help-full, I will definitely recommend this dealer to my friends and family. Very straight with the monthly payment and out of pocket amount

samirp1031

May 16, 2013

Wille and Mario were extremely helpful during my experience to purchase a new vehicle. I went in on a Saturday and by Monday morning I was driving off with a new 335i. Originally, I came into trade my car in to purchase a new one. Willie and Mario both helped me get a great deal on my old car and even a better deal on the new car. I went to other dealerships and the price was unbelievable high. When I offered a price I was staying at, Wille and Mario tried their very best to reach a deal with me. They are both helpful and dedicated into providing a way to satisfy their customers. I would recommend going to Braman BMW to anyone who is interested in getting a great deal on a new car.

dea123

May 13, 2013

This was the first time I actually did not hate the car buying experience - in fact it was quite enjoyable. My CA, Dax Olsher, was extremely courteous, knowledgeable and honest. I shopped around first so I knew where I needed to be in terms of price and without even mentioning this to Dax he managed to beat out the competition.My whole transaction, from the time I walked through the door till the time I drove off in a new car, was completed in about an hour. This was the first time I purchased a car without wasting an entire afternoon. Dax is by far the best car salesperson I have ever dealt with and the only salesperson to make me not feel pressured. Two other CAs stood out for their knowledge of my particular vehicle; Mo Reza and Jorge Mundo. These guys were quick to chime in and offer up their expertise. As long as these guys are around Braman will continue to be the best dealership in South Florida.

dealerrater4848

May 12, 2013

My experience at Braman BMW was very pleasant. Sarwat Farrag was extremely helpful in assisting my fiance and myself with finding the perfect car for us. The service we received was certainly a first class experience. Matt in finance was also very helpful to us; he took as much time as we need to go through the details so we felt comfortable and confident with our purchase. I would highly recommend this dealership and look forward to doing more business with them in the future.

2221ps

May 10, 2013

Working with Paul Hauser was a VERY painless experience! Paul totally understood the type of car I was looking for, was very knowledgable, very personable, and totally NOT a high pressure type of salesman. I ended up buying the car I came in to look at and before I left the dealership, Paul made sure I knew the ins and outs of my new purchase. The other personnel at Braman were equally as great to work with....from the sales manager to the "money man"....the experience was REALLY good!

cullerk

May 7, 2013

As a woman, I dont particularly enjoy shopping for a vehicle based on past experiences with pushy salesmen. Paul Hausers respectful approach and customer service made me feel very glad I was purchasing a vehicle from Braman BMW Motorcars, West Palm Beach. He was very knowledgeable and attentive making sure every question was answered. If he didnt know the answer immediately, he found it. I will definitely be contacting Paul for my future purchases. It is my pleasure to recommend Paul to anyone that is looking for a positive buying experience.

hollidayhowe

May 7, 2013

I normally dread when it's time to purchase a new vehicle. Jorge however made the car buying process smooth & painless. I will definitely buy my next car from him.

chefron2

May 1, 2013

Great professional group to work with! They work hard to make the deal work, all aspects handled professionally and with the satisfaction of the customer always put 1st.

Barrylobitz

Apr 30, 2013

This is the second lease Micheal has help me with and the third lease from Braman. Micheal is a pleasure to deal with and made the process effortless, efficient and professional. I would recommend Micheal Scharmer in a heart beat.

twampler

Apr 29, 2013

This was my second purchase with Braman Used Cars. I am thrilled with the quality and customer service. They are also very close to KBB in the pricing therefore I feel like it is a good deal without a lot of hassle. I will be going back to them in the future to meet my car needs and would recommend them to my family and friends.

KellyMcDavitt

Apr 24, 2013

I have been with Braman for about 8 years and have always had amazing customer service. My Client Advisor, Neal Nazinitsky was more than accommodating through my entire lease process this past week. He got everything I needed done quickly and was always concerned most importantly about making me happy with my purchase. Any problems I had he would fix immediately no questions asked. I would highly recommend him if you are interested in purchasing a new BMW!

SamanthaMarulli

Apr 23, 2013

Marc Jaffe is one of the most professional salesman I've met. He has sold about $400,000 in BMW's to my family for over the course of 20 years. Not only does he bleed BMW blue with this incredible talent and drive, but he goes above and beyond to make sure that his clients are well taken care of as far as safety and put at ease. He makes the process in picking out the right car a breeze for his clients which make them want to always come back and renew at the end of a lease or buy another BMW because of his dedication to you as the client.You never feel alone with BMW especially having Marc as your sales representative. He is always a phone call away and what's more important is that he goes out of his way to make sure his clients are safe, happy, and living life in a beautiful luxurious car.The reason in which I rated him with the highest ratings is because of the quality of service, his respectfulness in your time and value as a client, and his overall demeanor in making leasing/buying a car an easy and takes out the stress and anxiety that comes with the whole car process.

chanelpie

Apr 22, 2013

Michael Scharmer is a man of his word. We discussed terms and he stood by everything he promised. Steve Rockwas informative and very pleasant. It was a very positive experience purchasing my third vehicle from Braman.

Jayzzz

Apr 20, 2013

Bill Hootstien was very helpful and kept us informed every step of the way.He made purchasing our new car very enjoyable. Would definitely come back.

dbjorkman

Apr 19, 2013

Very friendly. All employees went out of their way to assure a good experience, even taking the old rusted-on plates off of my trade-in during the pouring rain. Price was fair and transparent. Pressure to purchase extras was obvious, but not extreme. Questions were answered honestly.

Malicea66

Apr 17, 2013

Raj Alexander was outstanding in resolving a slight issue.He is wonderful and I highly recommend This dealership knowing Raj leads the Team.There was a clerical error and it was quickly resolved and I left very satisfied.Thank you.

BrianLevy

Apr 16, 2013

WOW Braman Motorcars was awesome. The entire experience was incredible. I drove up from Miami and it was well worth the drive. Everyone I dealt with was professional, friendly and helpful. If you go, you need to work with Michael Scharmer.

DHEDWARD

Apr 12, 2013

Buying a vehicle can be a very trying experience, and believe me I know because at 54 yrs old I've bought several over the years.I have been looking at vehicles for the past month and I had type and price in mind and it wasn't BMW. So, when I stopped at Bramann and met mr Otero (with that friendly smile) and took me for a test drive I was sold.But that was the easy part,because I knew it would be difficult to get the vehicle and a payment I could afford.But thanks to Mr Otero,sales manager and finance manager I was able to drive off the dealership with a vehicle that i'm totally happy with. I can say that Mr Otero did not forget me after the deal was signed, he drove it to the house for me(he offered).For the days that followed he made sure that i'm understanding everything about my vehicle by conversing with me both on the phone and in person. I could not ask for a better experience. Thank you.

willy221

Apr 9, 2013

Visited this dearlship today for a problem about the dash wood trim color fadingin one section in my 2012 BMW 328i with only 10,500 miles on it.I was left sitting waiting for over 25 mn for an advisor to show up but never did.No advisor was insight - when asked were would they be, I was told they wereeither in meetings or on their lunch break... Finally I had to leave to attend my other business matters...Very lousy service, certainly not to what a BMW service is supposed to be.

GregoryGumberich

Apr 8, 2013

What a nice experiance it was purchasing my automobile from Neil Volta. Not only did he allow me the pleasure of test driving my vehicle he then delivered it to my office. This was way more than I ever would have expected. Thank-you Dr Gumberich

poolboy12345678

Apr 8, 2013

I WOULD LIKE TO SAY IT WAS THE BEST BUYING EXPERIENCE. I THINK THIS IS MY 80TH CAR FROM BRAMAN. THANK YOU FREDDY RHEMREV, RAJ ALEXANDER AND STEVE ROCK FOR MAKING THE BUYING EXPERIENCE ALWAYS MEMORABLE AGAIN AND AGAIN. FREDDY THANK YOU AGAIN FOR TAKING THE TIME FOR EXPLAINING ALL THE DIFFERENT PERFORMANCE CONFIGURATIONS ON MY M3!! RAJ YOU HAVE A GREAT TEAM!!

gbsingh

Apr 4, 2013

Michael Scharmer is very courteous, cooperative and very helpful. Good salesman. Took time to explain the features of the car.Goes out of his way to help and do things for you..

bfalkoff777

Apr 1, 2013

Tom Rice was extremely helpful in assisting me in the purchase of my new vehicle. Though he is new to the business, he knows how to handle clients and is extremely patient and only wants to provide the best experience to his client. I will be sure to recommend him to anyone who is going to BRAMAN BMW to purchase a new car.

SusanSandidge1

Apr 1, 2013

Joe Otero's knowledge and patience was key in finding the perfect car for me!!! Couldn't have done it without him! Thank you Joe for making my experience so wonderful!!! You've got a lifetime customer!!!

tsteinkamp_sr

Mar 27, 2013

We visited the dealer to "just look at the cars" on our way to picking up my car from another local dealer. We looked over the inventory in the showroom and were soon approached by Willie Orth. He makes strong eye contact and has a firm handshake upon introducing himself. We explained why were in the dealership and Willie did an excellent job of explaining the differences and pricing between the various choices BMW offers as compared to my automobile at that time. With a very outgoing personality and easy style Willie helped us look closer at two very good alternatives. After spending time with him we left to pick up my car at the other dealer and said we would return to continue the conversation---which we did. Later that afternoon we returned and concluded the "deal" on a new BMW. I couldn't be more pleased.If anyone wants a GREAT car buying experience you need to spend only a short time with Willie. I think I bought into him first, his knowledge and effusing personality, and then into BMW. If you want a great car, the choice is simple, just talk with Willie.

soreswim

Mar 26, 2013

We returned to Braman BMW to purchase our second car this year and were greeted by Nicole Stem. She was very attentive to our questions and concerns and helped us find exactly what we wanted in our new car. They had to order our car and throughout the process Nicole kept us updated on the progress of our new car build. She helped to make the delivery seamless and even came to our home when we had questions on the operation of the car. We've never had service like this from a dealer before.

Courtenay

Mar 24, 2013

I was greeted warmly within seconds of walking into the dealership and asked if my son and I would like some water. We were introduced to an easy going salesman, Willie Orth. But I realized right away, don't be fooled by his easy going manner, this guy knows his BMW's thoroughly. He made my whole experience a pleasure. I felt like I knew every design feature of the car I was interested in by the time we had finished the test drive. I have had 3 prior BMW's personally and never have I been treated with such respect and courteousness from a dealership. Willie told me to make certain that I had plenty of time to go over the car and nothing was rushed or hurried. My son learned things about his new BMW that he purchased up north that they had not bothered to teach him about. I 100% recommend Braman and Willie Orth and Raj Alexander, the Director of Sales.

laghemo

Mar 22, 2013

The rating given is because of the outstanding customer service I received. Ms. Stem was extremely helpful and her deep knowledege of the vehicle and her positive and friendly disposition made my purchasing experience extraordinay rewarding.

virginiahans

Mar 22, 2013

Donna Shankman was professional, courteous and knowledgeable. Braman Motorcars is to be commended for having such a well-informed female sales advisor; sadly they are scarce in today's automotive market place. Donna's familiarity with the BMW X3, it's design and engineering made the entire experience at Braman a pleasure.In just over two hours, we test drove the model and I had all the my questions and concerns completely answered to my satisfaction. We were able to select the options and price the new vehicle for a three year lease program. Obviously, any one who has owned a BMW knows of the excellent engineering and handling - from a tight turning radius to spunky acceleration to the design and safety features, the X3 offers a unique driving experience at a reasonable cost. My current SUV is a Cadillac SRX and it will be such a joy to be rid of that mammoth slug and once again return to the enjoyable driving experience of a BMW.Donna followed up our initial meeting with both a thank you personal message and the necessary and appropriate information regarding the expected delivery date for my new BMW.I appreciated Donna's attitude, enthusiasm for the product and understanding of the buying/selling process. I have never had a woman sales person open the hood of a new car - I was grateful and impressed . Thank you. Virginia H. Hans

chipmon

Mar 18, 2013

Oscar was very knowledgeable and friendly. We were able to get the car we wanted, and get out of there in under 2 hours. A new record!

Joncito62

Mar 12, 2013

Dear Neil and BRAMAN Motors of WPB,My wife and I have purchased many cars over the years. The models and makes have changed, but the experience in general had always been...less than enjoyable. In the past, we have been "sold" vehicles that didn't really fit what we were looking for. This weekend at BRAMAN, we learned that buying a car can be both fun and enjoyable. We found the car we wanted through the BRAMAN website. When we came to see the car, we expected the vehicle to have "just been sold". To be offered what ever was the slow mover on the lot. Instead you brought the car we came from Miami to see. You brought out what can only be described as the cleanest and most meticulously prepared pre owned vehicle either of us had ever seen. Our test drive was memorable, lol. You answered all of our questions and helped us confirm our decision, explaining why it was a good time to trade our current vehicle, no matter what car we bought. We felt no pressure to buy, but when we did decide to do so, you quickly and thoroughly moved through the paperwork. With no time wasted, we were soon driving this perfect "pre owned" driving machine home.Neil, thank you for kind assistance. It was certainly well worth the drive as for the buying experience, as much for the car . Expect to see my wife and I back in the future for our next BMW. No doubt you will meet many of our friends and colleagues as we recommend for them to meet you before they buy a vehicle from anywhere else.With warm regards,John and Lidia Phillips

Lala1231

Mar 12, 2013

Nicole was actually the best experience I have had at a dealership. She was energetic and fun she also understood that we were open to lots of information and she fed us with that information well. Inspire of a customer almost running her over in the parking lot as she was backing in a car , she brushed it right off and focused on us she came off the lot and shook my hand right away she made me feel welcomed. I have not felt that at Lexus of delay beach or Infiniti of palm beach I did not consider a BMW my husband loves Beemers but after her persistence and tanasity she made me team BMW. Emmanuel and Pierna would like to say thank you to Nicole and thesales manager he was very inviting also and ooh and the lady serving the orderves she was amazing we didnt eat anything all day and she just kept making me feel at ease. Nicole also gets my thanks for calling me back to go over the features of the car and I will do that because I am so confused so I will be back and refer all my husbans cliental from the tax office to you guys thank you for making me team BMW.P.S tell Nicole yes I am super excited to drive my first luxury car :)

ptkall

Mar 8, 2013

The service by Eduardo with one car was great, The purchase of anothewr car was handled very well by Marc The overall experience was outstanding which is the reasonb for repeat business

rseidner

Feb 24, 2013

Marc was very professional, spoke very knowledgely of the car and the changes that took place. Took the time to show us how the new car worked. Answered all of our questions and guided us through the whole process. I would recommended him to all my friends. He treated me with respect.

aschmitt782

Feb 21, 2013

I had a great experience with my recent purchase at Brahman BMW in West Palm Beach. I had two salesman help me througout the process. Mo Reza was highly knowledgable of all BMW products and equipment, as well as clear in explaining price offerings. Joe Otero was also outstanding throughout the process. Joe was honest, knowledgable of BMW products and equipment, and offered me a fair deal for my purchase. I would highly recommend both Mo and Joe if you are interested in a BMW.

clintondflagg

Feb 14, 2013

I've been buying cars for 40 years and Mike Scharmer at Braman is by far the greatest salesman I've ever dealt with. He is friendly, responsive and a real problem solver. Plus, the prices are the best in Florida. I strongly recommend Mike and Braman.

raimondo

Feb 12, 2013

My husband and I had a very positive experience at Bramman Motors. So positive that we leased a car and drove it back to Pennsylvania. Sarwat was very helpful through the whole process, he is quite a salesman. All the people who we dealt with were very helpful, knowledgeable and courteous. Thank you!

donhorrox

Feb 9, 2013

I recently purchased a certified pre-owned BMW from Braman Motorcars, after having seen the vehicle on the BMW factory website. Living 4 1/2 hours away, on the west coast of Florida, I negotiated the purchase over the phone with the sales manager, James Algeciras. After agreeing upon a price, I traveled to West Palm Beach to take delivery of the vehicle. Having never dealt with Braman, I was unsure as to what to expect face-to-face with its staff. Upon arrival, I was greeted by client advisor Jamal Al-Safeer, who I found to be most courteous, friendly, and professional. He dealt exclusively with me for the entire time I was at the dealership, taking his time to show me the features of the vehicle, patiently answering my many questions, and joining me in a test drive to assure my full satisfaction with the vehicle. While I was driving home he called me midway to ask how I was enjoying the vehicle. Moreover, since the purchase, he has been very responsive via telephone calls, texts, and e-mails to inquiries I have had upon becoming acclimated to the new vehicle. Needless to say, I was totally satisfied with my delivery experience with Jamal and would refer others to him for a vehicle purchase. My buying experience experience through Braman Motorcars was great, as reflected in my review. Thanks, Jamal.

matsander

Feb 9, 2013

I looked online for a newer low-milage car as I wanted to trade my 2002 M5 in for a 2011 M3. Since I would be driving three and a half hours to get to the dealership I wanted to make sure the car was still available. The initial response from Braman Motorcar was very friendly and inviting. Vanessa Sotomayor contacted me the day before by phone to assure me that the car was still there and that they were looking forward to my visit. Joe Otero took care of us when we arrived, showed us the car, had a test drive, answered all our questions and if he didn't have the answers right away, he made sure to find an answer. He was very professional in all ways! I feel I got a fair deal and will definitely look at Braman Motorcars next time I'm about to upgrade.

Leekaplan

Feb 4, 2013

Excellent experience. Marc was extremely knowledgable and made the buying experience very easy. I would recommend this dealership and Marc to anyone looking for a BMW.

sharonarn

Jan 31, 2013

Harry and Oscar both worked with my husband and myself, staying after the hours of the dealership to make sure that everything was taken care of. They were both very customer service oriented, never pushy and it was a very comfortable and pleasant experience - not the usual car buying experience that you dread. We would recommend them to others and we would recommend Braman Motors.

Barry Smith

Jan 30, 2013

Oscar was great to work with. He was very courteous, friendly, and helpful throughout the purchase experience. He took the time to point out and explain all the options on the car we purchased, and answered all the questions we had.

david.rivera.12382923

Jan 30, 2013

It was a great experience. I would definitely be a satisfy return customer. I would also recomend your company to anyone searching for a new or used Vehicle. In part was the customers service I got. I and the know how. I felt as if I was Royalty maybe I am or maybe not but it was great. Very profecional. I think they should have gotten a 10 across the board too bad it goes to 5 max. Thank you all for all your help.

MikeClausman

Jan 29, 2013

The best salesman & dealership. This is our 3rd BMW from this dealership. We go here because of our salesman Michael Scharmer. We drive one hour to West Palm Beach from Pembroke Pines, Florida.

dmhannon1988

Jan 28, 2013

Both Gary and Jim were really great to work with. I did not feel presured. I would recommend Braman to friends and family interested in purchasing an auto.

Drtking

Jan 27, 2013

I went to the dealership just to look at a few cars. I didn't think I would walk away leasing one. After I met Mario , he was very informative and we went for a test drive. After the test drive I was convinced the car was for me. Mario made it happen. I had a great experience

GaryWayne

Jan 27, 2013

Great experience. Pleasure working with Braman. Best quality cars at with the best quality manufacturer (BMW). They all were working to make sure my buying experience was straight forward, without pressure. Made me want to come back in the future.

MiniXXX

Jan 24, 2013

I gave this dealer mostly OK because of Ralph the service advisor for Mini. Despite an email and leaving a voice mail message 2x he has not replied. Brought my car in for service, told them DO NOT WASH MY CAR. They did. Also noticed a sudden overspray on the front corner of my car which suggests a repair. I called and emailed Ralph..so far no reply. Why he is so highly ranked, I have NO IDEA. Alas I was warned about the Service at Braman. In terms of Sales, Harry Mirza is FANTASTIC! Can not wait to buy another car from him! He is honest, he listens and is very communicative! Nice find in the slim of car sales reps out there! I want to take him out to lunch one day!

ddenholm

Jan 20, 2013

Donna is a pro in every way. She is respectful, thorough, knowledgeable and insightful. She very quickly assessed what I wanted to know and didnt care to know about the vehicles. Where I wanted information, primarily in areas of safety and performance, her technical expertise was extremely impressive. She presented information in clear ways and did not patronize me. Some male sales people assume I have no knowledge in certain areas, and Donna was insightful enough to figure out where I did and didnt have that knowledge. All the way up to the delivery and beyond, she went out of her way to make sure I understood everything I needed to know, and to make it very clear that she will continue to be there to provide information and assistance any time I wish/need it in the future. She was just great! I would recommend her to men as well, because she would be able to handle anything theyd throw at her as well.

amt459

Jan 17, 2013

I had such a wonderful experience at Braman BMW in West Palm Beach. Jamal was the nicest salesman I have ever worked with anywhere. He took his time with me and made me feel very comfortable. He was able to answer all my questions and helped me get everything programmed and ready to go in my new car. If you go to Braman I highly recommend working with Jamal. You will not be disappointed. I also had the pleasure with working with Phillip Roe the pre-owned sales manager. I was amazed at how helpful he was and what he was able to do for me. He listened to everything I said and structured a deal that was perfect for me. He made the whole buying progress stress-free and enjoyable. Phillip and Jamal are the reason I chose to buy from Braman and I could not be more happy with my car and the whole experience at Braman. Thank you Phillip and Jamal.Anna Tillman

Bhayana

Jan 17, 2013

The best buying experience with Mo Rezo. He was quite thorough on explaining all the features of the car and took us for a long drive. Did not try to oversell.

hal.kamine

Jan 17, 2013

The people at Brahman have been wonderful. They picked up our car and then serviced it and then brought it back! On my wife's new BMW they delivered it to our house which was really a terrific time saver for us. Mo Reza at BMW and Marc Livorio at Porsche have been absolutely great to work with and we recommend them highly and often. Hal Kamine

Raymond A. Pittar

Jan 17, 2013

I came in to buy out the lease of my 2010 528i. Mo took extra time to explain allmy options. I left with a very happy feeling that all of questions and concerns had been addressd and I have a car that will be with me worry free for many years.Mo Reza is a ASSET to Braman Motor Cars. Professionsl in every way.When I have a need for an additional BMW I will return and ask for Mo Reza directly he has earned my return business.Kind regards,Raymond A. Pittar

hevd57

Jan 15, 2013

I found the perfect car for my needs - my fourth purchase from Braman. The primary reason I keep coming back is their people! They truly care that you have a great vehicle and a great experience. What's more, that experience, the facilities,and customer service are second to none. Nicole and Phil, as well as the rest of the team are awesome! I'm a Braman customer for life.

Phhibberd

Jan 11, 2013

Rude Staff. Plenty of other places with pleasant staff we will be servicing at. Particularly rude female greeter who didn't care that she set us up for a roadside accident by her careless driving and then despite horns continued to back up her car in an exit lane, then gave mouth , and attitude suitable for a low class bar slime. Not a credit to this dealership and has turned me off this dealership completely

pauldulin

Jan 7, 2013

Sarwat Farrag was a pleasure to work with. He answered all my questions, was always available when I needed him, and got me a great deal on my 328i. I plan on being a return customer and highly recommend him and Braman.

drlauer

Jan 5, 2013

From the management (Raj Alexander) to the sales experience (Donna Shankman) the entire process was excellent. I would highly recommend the ream to anyone considering a BMW.

steven.reisler.5

Dec 28, 2012

I had a great experience today. My salesman was great, very personable and not pushy. Raj, the manager helped me work a great deal. Thank you Braman for putting me in my first BMW!

ethelyoung

Dec 27, 2012

This is the third BMW I have leased from your dealership since 2007.I have enjoyed your sales and service personnel and, of course, the cars

dspan

Dec 24, 2012

Marc Jaffe my sales representative made my experience nothing less than stellar from the 1st minute to the last. Marc and his team at Braman West Palm Beach made me feel like they understood my needs and addressed all of my questions. This is what buying a luxary car is all about. Well done!! Daniel Spaner (WPB, FL)

jirahar

Dec 20, 2012

Professional and helpful from beginning to end. A pleasure to work with. Would recommend to all friends. The transaction was a pleasureable experience Best JIH

jferna01

Dec 19, 2012

The person that I worked with was great. Went out of his way to show me the entire inventory and took his time to explain the car and all the features. After my visit he kept in touch and ensured that I had all my questions answered.The only downside to my visit was while I was waiting for the sales person that was helping me another sales person asked me if I wanted help I told him that I was being helped by Joe and he mentioned that he was a used car sales guy not a new car sales guy. At the time I was looking at new cars in the BMW section. I did not appreciate the fact that this person was demining my sales person. The sales person I worked with new all the ins and outs of the new BMW I was interested in.

Ron Romear

Dec 19, 2012

This deal was made because of Joe Otero. The last salesman 3years ago had moved and I returned to trade in my car and randomly met Joe. He is knowledgable, sincere and most important he listens to the client before proceeding.

Deegibson

Dec 17, 2012

Purchasing my first BMW at Braman was the most relaxing car buying experience I have had! Jamal Alsafeer was the best, no high pressure sales, attentive and in touch with my needs and what I was looking for. I am thrilled with my new 328i!Deidra/WPB

nicole.h.jackson

Dec 13, 2012

My visit to Braman was a very pleasurable one. Jamal Al-Safeer made every effort to get me in the car I wanted with all the options available to make it best for me. The effort and attention he showed me was remarkable and beyond compare. I am so pleased with the sales and the special attention given me. I am still excited about my experience and would recommend Jamal to any family member of friend looking to purchase a new car. Jamal made me feel like he had my best interest at heart and he stopped at nothing to make it happen! I enjoyed my contact with each associate I had contact with and want to thank Jamal and Phil on making my experience a great one!

dnand

Dec 10, 2012

I purchased a BMW X3 recently from at Braman. west palm beach. The overall experience was great. Especially Joe Otero and Ed Kellner were very helpful. Entire staff was pleasant and provided excellent customer service. I would definitely recommend Braman if you are looking for quality and excellent service

Red_Iron

Dec 8, 2012

Can't say enough about the service and the attention given to us from the minute we stepped tru the door untill we walked out with our 1st BMW !!

stricke

Dec 6, 2012

I purchased a 2009 BMW 335i from Braman with Neil Vota being my sales associate. The experience started off a little rocky but ended perfectly. I say this because my initial contact with Braman was a visit to discuss the deal of the 335i and my trade. Initially we could not come to agreeable terms and i I left. The experience was professional it was just a deal that was not win win. Once we both had time to consider all options we were able to arrive at a very satisfactory deal for both parties. Neil was a great person to deal with and I would recommend him to anyone looking for a BMW.

laghemo

Dec 4, 2012

my overall experience was very good, the sale person was very professional and friendly. I visisted the dealership just to compare prices with no intent of buying a car, however i left the dealership three hours later with a new car, in part due to the good job performed by Nicole.

christopher kaczynski

Dec 1, 2012

The sales team was great. No pressure to buy a car what so ever. Asked what we were looking for and showed us exactly that, NO UPSALE pressure to buy NEW. Everyone we spoke to was plesant and courtious, as it should be. I will recommend them to friends and family.

dmksurgical

Nov 21, 2012

Just purchased a new X5 diesel from Raj and Freddy. What a wonderful experience. This is the third vehicle I have purchased from the dealership and the second from Freddy and Raj. I would not consider doing business anywhere else. Honest, friendly, courteous and exceeded my expectation. Thanks...David Kolker

jamesheld

Nov 20, 2012

Sale process was professional, knowlegeable, efficient and professional. Negogiation straight forward without a great deal of back and forth. Would recommend to others looking to buy an BMW. Thank you.

EricB1

Nov 15, 2012

I came in for service and left with a new X1. While my car was being serviced I visited Mario Ceresa who had sold me my 2009 328i. I was curious about the X1 and asked for a test drive. I liked it so much, between Mario and Michael Rotter, they made me a good deal to trade my '09 towards the new X1. I'm very happy with my new vehicle and Braman. Service is great, loaners always available, service coordinator Joy is great and knowledgeable. Braman has won my continued business.

John Pickett

Nov 11, 2012

Donna Shankman was absolutely tremendous and was a pleasure to work with. She was extremely efficient in getting the work that was need done, was very thorough, and had tremendous product knowledge.

Jim Hertz

Nov 1, 2012

Darren Lazar did and excellent job in representing BMW. His negotiating skill and patience helped close the deal.I would recommend him to my friends, if they were in the market for a new car.

nancynewpark

Oct 27, 2012

Mo and the staff were great. We were looking for a good deal on a lease and we found it. Mo explained everything thoroughly and got us the deal we wanted. Great job!

ajpilecki

Oct 25, 2012

We stopped by to find out and compare the prices of BMW X3. Willie Orth made the experience so easy and painless that we bought the car. He was extremely helpful before and after the purchase.

barrycarreview

Oct 14, 2012

Shopping at Braman and working with Marc Jaffe was a great experience. I am very happy with the car I got and the service I received.

MBAROSY

Oct 8, 2012

Buying a new car, especially a BMW can be a stressful process.Buyers can be left feeling anxious and overwhelmed during the deciding momment. But thanks to the patience ,the professionalism of Darren Lazar I had a great experience.Thank you Darren!

KEITHLEYMILLER

Oct 2, 2012

DONNA WAS EXTREMELY KNOWLEDGEABLE WITH REGARD TO EVERY ASPECT OF THE MODEL I SELECTED, AND KNEW HOW EACH OF THE MODELS DIFFERED. SHE KNEW WHAT I WANTED TO SPEND, AND SEARCHED UNTIL WE FOUND THE CAR THAT SUITED ME BEST. AFTER MY PURCHASE, SHE SPENT A GREAT DEAL OF TIME WITH ME EXPLAINING THE TECH QUALITIES OF THE CAR, AND EVEN GAVE ME HER CELL NUMBER. I CERTAINLY WOULD NOT HAVE PURCHASED THE CAR IF I HAD NOT HAD SUCH A PROFESSIONAL SALESWOMAN.

BAKParent

Oct 1, 2012

We just picked up our customized 2013 528I from Braman that was ordered 6 weeks ago. From our first visit with Marc Jaffe, the sales associate at Braman, thru the final paper signing, we have been provided superb service. Marc was always non pushy, informative, and courteous at all times He was always prompt with production status and very impressive with his knowledge of the intricacies of the technology offered by the new 528I. We are thrilled with the car, and we offer our highest recommendation for Marc and the entire staff at Braman Motors. The best car buying experience we have ever had.

tahiatul

Sep 30, 2012

Donna Shankman was our advisor and was very nice. Everyone else there was nice and helpful also. Would recommend to anyone looking for a new bmw.

Delray Beach

Sep 21, 2012

Donna treated us like she would have liked to been treated...with knowledge, respect and professionalism. We asked for certain things and she exceeded our expectations. It's obvious to us that she loves BMWs (as we do),what she does and most importantly..people.

velasquezmario

Sep 21, 2012

My First BMW what a great experience. On 09/15/2012 Bill(client advisor) show me around the new 3 series, wonderful machine. Bill took care of every single question I had. Finally I decided to lease a Jet Black 328i 2012. When it came to numbers Willie Orth the internet sales manager gave a number which i could not refuse and excellent financing. In conclusion there is no other place like Braman BMW WPB. If you are looking for a dealership with great balance between price and service this is the place to go.

Yolanda Lanz

Sep 21, 2012

The service is perfect and fast every works hard and in very good mod im happy to buy a car bmw because o Love The service and The facility of having a rent car for me

Mojoterp

Sep 18, 2012

Jamal was a pleasure to work with. I had very limited time to expend on completing the transaction. Jamal arranged everything in advance of my arrive to expedite the process.

patrice.quinn.3

Sep 16, 2012

Darren Lazar made my shopping experience at Braman BMW very painless and pleasant. Darren is the most patient and concerned Sales Advisor I have ever come in contact with. He is not pushy and adds no pressure to get the sale completed. Because of the genuine care and concern he displayed toward me and my family I can assure you that I will seek his assistance with any future purchases. I would also like to thank Brian Wallin for being so patient and accommodating during my visit at Braman and Lisa Williams for recommending Darren.

Dave Bloom

Sep 14, 2012

Dear Sales Manager:I want to write this letter with praise and support for your sales representative, Donna Shankman. I had shopped at Braman approximately six months ago, at the time I was interested in a fuel-efficient vehicle in a 5 Series. Although I did not purchase at that time, Donna remembered that this was my desire and when the 5 Series hybrid hit your floor she contacted me immediately and I visited the showroom within a few hours. The next day I was driving home a new beautiful BMW 5 Series. If it was not for Donna recalling my profile, I would not have purchased a vehicle. As luck would have it, I didnt enjoy driving the car. Last Saturday at 8:30 in the morning I texted Donna and let her know that I was unhappy in the car. Within a minute she and I were talking on the phone and she reassured me that my experience with Braman would be a positive one. Within a few hours, I had not only spoken with Donna again but with one of your sales managers. We made an appointment to come back in. Donna reviewed with my wish list and came up with a few cars that fit my profile. To make a long story short, I drove home a 2012 750i Sport which I love. I want to commend your staff and Donna Shankman, in particular, for making me happy, not only once but twice, in the sales experience. I can only hope for your sake that your other salespeople are as responsive to the needs of their clients as Donna was to mine. I want to commend her for her determination and her sensitivity to her clients needs. Yours truly, David Bloom, M.D.

maya.kaminsky2

Sep 7, 2012

When you walk into this dealership, you feel like family. After dealing with bad negotiations at two different dealerships where I felt like I was being scammed, Braman makes purchasing a car a no hassle and fair experience. Harry was a gem to work with. My whole family showed up to the sale and he made sure everyone was taken care of. I trust Braman and Harry is straight forward and extremely helpful. I feel very welcome at Braman and look forward to a long, continued relationship because of the people that make up their team. Not only did they treat me amazing, they also made my beautiful 2009 BMW X5 in white look brand new. I highly recommend BRAMAN!!

dosnaia

Aug 22, 2012

Many unreturned phone calls and excessively long time to process the paperwork for a BMW lease-end buyout. This surprised me as BMW Braman is a dealership I've had a relationship with for 6 years. (Before the BMW, I leased a Mini Cooper). I financed through BMW Financial Services and they were great to deal with. I love the car. However, the dealership was simply awful. Even if they were 'swamped'.. they never returned calls -- a basic courtesy. My own thinking is that once Braman Motorcars realized I was set on financing through BMW Financial -- rather than their own pet financing -- they basically couldn't care less about completing the process in a timely fashion ( or ever returning a call.) I finally had to get BMW Financial Services involved.. to make phone calls ( some of which, also, went unreturned.) Just terrible customer service.. if you're looking to purchase, please 'don't bother -- as that seems to be the motto of the dealership. Also, want to ad, I left 3 separate messages and one e mail for Mr. Raj Alexander, the general manager, during this process.. he never bothered to acknowledge or return a call..not even cursory.

Dr.D.

Aug 13, 2012

In my many years of purchasing cars, Donna Shankman was perhaps the easiest and most professional saleswoman to work with. She is honest, well-informed, and sincere. I will only purchase my future BMW's from this dealership and with Donna.

karenkiss4444

Jul 25, 2012

The sales person was very helpful and a pleasure to deal with.I will definitely buy another vehicle from this dealership. I'm looking forward to dealing with the service department; being that the sales group is so helpful.

hjzz57

Jul 16, 2012

I recently purchased a 2009 BMW 750i from Braman over the phone from out of state. Jamal was a pleasure to work with and made the transaction easy and efficient. I picked the car up from the dealership a week later. The car was exactly as advertised, and Jamal and the Braman team made sure that every detail was perfect prior to delivery. I had an excellent overall experience and would highly recommend Braman to anyone in the market for a BMW.

Lindaandmicky

Jul 15, 2012

This was by far the easiest car buying, leasing experience I have ever had.I will do this with this dealership again. Can't wait to use the service department and see what a unique experience it is as well.

Ramiboca

Jul 7, 2012

Great service after being burnt by Vista. Promises kept, prices honored no last minute surprises.Donna Shankman was the sales rep and she was just great. Highly recommended.

1rn1bone

Jul 4, 2012

Andy was always available to answer all of my questions promptly. He had lots of patience with me as my deal took several hours to complete.He made sure that I had plenty of water to drink and even offered snacks.From beginning to end he made sure that I was very happy with my car buying experience. I will definitely come her again for my next carFor this was the best buying experience I have ever had from any car dealership.

RON0817

Jun 26, 2012

This is by far one of the most professional experiences I have ever had when buying a vehicle. Dax Olsher was extremely friendly, patient , informative and he exceeded my expectations.I plan on seeing Dax next July when my daughter's BMW is coming off lease.I will also recommend Dax and the entire dealership to anyone I know that plans on getting a new or pre owned car.My family and others that I've spoken to experienced the reverse at BMW in Coconut Creek and as such, we will be bringing in the X5 for all maintenance to the Palm Beach dealership ( we have dual residences in Parkland and jupiter).Sincerely, Ron Sorci

Msmith6042

Jun 19, 2012

Donna is great! This is my 4th BMW and is the best client advisor that I have ever worked with. She was very professional, friendly, and had great product knowledge. I would highly reccomend Donna to anyone I know.

Wablu

Jun 16, 2012

I am very pleased at the treatment received concerning the trade in of my former car and the purchase of my new car. Mr. Marc Kellener was expeditious, courteous and very pleasant to deal with. At first we could not agree on the final prices for the trade in and new purchase. However, afterwards Mr. Kellener and his associates at the dealership reevaluated their position and agreed favorably to an acceptable deal for me. I would certainly recommend this dealership to friends and if the opportunity arises in the future I would deal with them again. The new car was delivered in a professional manner. No complaints from me.

masterdopac

Jun 12, 2012

Excellent service! Very friendly and helpful throughout the whole process. Marc was very informative and receptive. I will be returning to the dealership in the future to purchase more vehicles.

kslu1975

Jun 6, 2012

My wife and I were very happy with our sales consultant Jamal. He was able to work with us on a two car deal and get to the payment we wanted. Jamal was fantastic to work with and was determined to help us get into our new cars. Thank you so much!

Zack G.

Jun 6, 2012

Purchased a new 2012 M3 from Sarwat Farrag. He was very good and attentive throughout the whole process and helped me get a great deal!

EVEEDBLACK

Jun 4, 2012

MARC WAS VERY PATIENT WITH US AND THAT RESULTED IN OUR BUYING FROM BRAMAN. I WOULD RECOMMEND BRAMAN (AND ALREADY HAVE) TO FRIENDS/NEIGHBORS.THANKS FOR ALL YOU DID FOR US, MARC!

JBuckland

Jun 3, 2012

I recently leased a 2012 BMW from Braman BMW West Palm Beach and the service was as expected professional, courteous, etc. but my experience ended up being a true testament of the genuine and sincere thoughtfulness of my sales manager Willie Orth. After my deal was all signed and sealed with a great price and the car was detailed and ready to go Willie sensed that I was not thrilled with the interior color of my brand new BMW. I had told him the color didnt matter, but he decided to listen to more than what I was saying. He observed my demeanor and just knew that although I loved my new BMW, I didnt L-O-V-E it. Willie spoke with me and wouldnt except anything but me being 100% satisfied and happy. Willie was great and I ended up picking out a new color, which meant.yes the paperwork had to be re-written and the car detailed but I left 110% satisfied and I L-O-V-E my car!!!

Bonnie Cordo

Jun 1, 2012

My client advisor Donna Shankman provided me qualityservice throughout the process of leasing a car for my son.She is very knowledgeable and honest about the process which I appreciated very much. Even though the car we leased was special ordered,Donna kept in constant contact along the way until the day of delivery.Upon receiving the car for my son, Donna went above and beyond good service by displaying the car In the showroom with a huge red bow and a congratulations sign!Loved that! I was very pleased with my client advisor Donna Shankman all along the process.From,Bonnie Cordo

Joeymia305

Jun 1, 2012

I came into Braman BMW to trade my 2011 BMW X3 for the new 2012 BMW 3 series. My salesperson was Donna Shankman and all I can say is WOW. Mrs. Shankman was so kind, patient and very knowledgeable with the entire BMW product line. I've purchased cars in the past and none of my past car buying experiences come any where close to the experience I had with Donna. In my honest opinion, Donna should be in charge of training all the client advisors for all BMW dealerships in the USA. I've already referred Mrs, Shankman to all my friends and family. Braman BMW of Palm Beach is so blessed to have such a gem on there sales team. I wish her all the best in all her future endeavors. Thank you so much for an outstanding buying experience.Respectfully,Amen Bashir Alayyan, Esq.

kristina33021

May 24, 2012

I would recommend this dealership because all team of Braman BMW are helping their customers to find great car,besides they gave a great deal. I'm 100% satisfied customer.Thank you,Kristina Tkachenko (customer)

soniatracy1

May 23, 2012

Our experience at your dealership was a pleasant one, thanks to Jamal Alsafeer. He was extremely professional, pleasant, knowledgeable, and not a high pressure sales person which my husband and I really appreciated. It was a pleasure working with him, and someone that we would highly recommend to family and friends. A great experience, and we love our car.

alanritz

May 17, 2012

I have to say my experience was superb. When I reached out to Braman Motors and spoke with Willie, he quickly assessed my situation and we came to a mutual agreement. I knew the price that I needed to be at and he executed perfectly, with no going back and forth with a manager. I told him exactly the car my wife wanted and he made a couple of suggestions and we settled on a beautiful black metallic 5 series. I have to say that my dealings with Willie and Braman Motors as one of my best car experiences and would recommend them to anyone.

WARRENTEE55

May 17, 2012

OUR EXPERIENCE AT BRAMAN MOTORS WAS EXTREMELY PLEASANT. ALL OF THE STAFF WELCOMED US AND WILLIE ORTH WAS SO KIND, PATIENT AND KNOWLEDGEABLE. IT WAS A PLEASURE TO BUY OUR NEW BMW AT YOUR DEALERSHIP AND WE WILL ALWAYS SHOP BRAMAN FIRST.

prestigegc

May 16, 2012

Oscar Rodriguez was very helpful in assisting us in our selection.His calm demeanor and no-pressure attitude is a refreshing change from earlier experiences at other dealerships. He was also very knowledgeable about BMW products and options, allowing us to customize the vehicle to our needs.We are very thankful.Miguel and Olga SotoPrestige General Contractors, Inc.

vincent carfora

May 14, 2012

Mario was excellant as a sales person matt and bob c were also a great help,best buying experp. i have had to date . i have owned several bmw's and mercedes purchased from other dealers braman motorcars has a new costomer for life

gsage

Apr 29, 2012

Willie Orth really did a great job leasing me a BMW 750i. Since 2012 is coming to an end and the 2013's will be out soon, BMW has a very good lease program for the last of the 2012's. Willie was really helpful getting me this car for a low monthly payment, and I can walk away at the end of three years without having to negotiate a trade in. He was also very low pressure which my wife and I both appreciated immensly. He also knows absolutely everything about the car, and went through a very involved training session (an hour and a half), which shows he cares. I plan on leasing a second vehicle next may or June with Willie at Braman!

Safae alaoui

Apr 27, 2012

My Husband and I went to just check out some cars ans someone introduced us to Jorge Mundo. It was a busy day at the dealer ship and Jorge took the time to give us a tour and listened to what we had to say and took our information. The next day, he called us first thing in the morning and we made appointment at 2pm. We went back to the dealership he was waiting just for us to go over and to try some cars. I had a trade in 370 Z nissan that was two small for a couple to make their only car. so he showed us some options around our budget but at the end of the day we couldn't finilize the deal. He was still pleasant and asked us to call him and stop by if we changed our mind. I was looking for something in my budget and also very specific about the color of the car inside and out. The next day he called us again with the right car, in our budget and also the color that I wanted. He even sold us some extra waranty and even suggested insurances for us. I would refer all family memebers and friends to Jorge Mundo anytime. He's such a pleasant and very professional person to work with. And We are enjoying out new BMW :))

sphillips1122

Apr 27, 2012

I SERVICED MY BMW 128i AT BRAMAN MOTORCARS AND AM NOT ONLY VERY SATISFIED WITH THE OVERALL WORK AND SERVICE, I'M THANKFUL !! EDUARDO ADVISED ME AS TO WHAT SERVICE WAS DUE WHEN I CALLED, AND GAVE PROFESSIONAL PERSONAL SERVICE, KEEPING ME POSTED DAILEY, START TO FINISH. IT'S GREAT TO KNOW I CAN COUNT ON BRAMAN FOR ALL MY NEEDS, FROM REGULAR MAINTENANCE, TO REPAIRING THE DING IN MY CAR !!

Srcdykes

Apr 26, 2012

This was the first time I have ever had such a great experiance at a car dealership . I couldent be more greatful to have Mo Reza as my sales person he was so helpful and caring about my happiness with my new 328i. Also wanted to include Sean and Fred both mangers ,they both treated me wonderful! All the way down to finance office with Steven Patsatisis he was also very helpful and kind. I must say having these people help take care of me was the best car shopping ever!!! I'm loving my new BMW

Djacobs83

Apr 25, 2012

Awesome job with working with me to get financed and little down payment. Well worth the wait. This is my first BMW and feel like sleeping in it tonight. What an awesome experience. I owe you some tacos!

jaygoldfarb

Apr 18, 2012

I have been a BMW owner for 17 years and this was by far my best new purchase experience. Marc Jaffe was a pleasure to work with. Extremely professional and knowledgeable in the new product line.

BrainConX

Mar 5, 2012

This is the 3rd vehicle I have leased with BMW since 2006 and Sarwat Farrag always does a great job along with raj on saving the deals, for this time I was truly considering to leave for a Mercedes! I sincerely appreciated his professionalism throughout the entire process as well as his patience as we discussed colors and specific options I wanted in the vehicle. In addition, Raj Alexander also always played his role in meeting my needs and assisting in making all 3 of my deals happen.

540john

Jan 7, 2012

My second Excellent New car purchase from Sarwat Farraq at Braman BMW !! Many more to come ! I would refer friends and family members to Sarwat Farraq and Braman BMW

Kjlevy62

Jan 2, 2012

Braman offered a good value and my salesperson, Nicole Stem, was professional and friendly. We were able to facilitate the sale from out of state which was most helpful. Overall, the experience was quite positive.

lwindler

Jan 2, 2012

Kind and freiendly salesman who understood what my needs and wants were. Got the car and deal I wanted. Got me into my car in less that 24 hours and out of my old lease without any problems.

M37209

Dec 22, 2011

I gave this rating because I was very satisfied with my experience at BMW. I am also very impressed with my new car and the service I get with it.

yonie123

Dec 21, 2011

Excellent service! Everyone was very friendly and extremely helpful. I Could not ask for more. Freddy and Raj were fantastic, would recommend them to anyone!

lucky4me13

Dec 20, 2011

This was by far the worst experience at a dealer that I've ever had. Kelly, the salesman, was the pushiest, most quintessential salesman I've ever come across. He didn't listen to a word we said, put us in a car we didn't ask to see, pretty much forced us to take a test drive we didn't ask to take, dragged us into the showroom to negotiate to buy this car we didn't want, and would not listen when we told him at least 5 times we didn't want to buy any car today (that we were just looking), let alone the car he put us in. It was unreal. We felt like we were trapped, and we couldn't leave. He was condescending to me as a woman, calling me "sweetheart" and speaking to me like I was disabled...even though I'm a lawyer. He continually bashed Toyotas and other "lowly" cars, even though he saw us drive up in an Avalon. I mean, he made me never ever want to set foot in a BMW dealership ever again. Stay far away from this dealer (they are also overpriced) and far far away from Kelly.

conzak1975

Dec 5, 2011

I would like to write about my sales experience with Mario Ceresa at Braman BMW in West Palm Beach, FL. When we came to Braman BMW, I was not sure what I really needed to purchase. Mario greeted us as soon as we made eye contact with him. He met us in a courteous and professional manner and continued speaking with us in this fashion for the entirety of our time. Mario showed in-depth product knowledge and was able to answer every question I had. Mario took the time to get to know what I really wanted and recommended the new 2012 528i. Mario showed a willingness to take time and show me how this car would benefit me and how the power/economy ratio was just what would fit me best. I visited many other BMW dealerships and Marios patience; exuberance for servicing us, and product knowledge surpassed our expectations and all other dealerships that we had visited. In contrast to Fields BMW in Orlando, Mario immediately showed that he wanted my business and was willing to work with me. Mario treated us with respect and represented the BMW brand with the upmost excellence. I will recommend to as many associates and friends of mine as I can, to visit Braman and request to do business Mario Ceresa.Best Regards,Konstantin Zakaryan

Lionel Walker

Nov 30, 2011

I was very pleased with the excellent service extended to me in the purchase of my new BMW 328 I Coupe. My client advisor Lisa William was very professional and informative in helping me select the right vehicle for my needs. I was very impressed by her knowledge and expertise in explaining the vehicles features. Miss Williams also work with financial professionals to insure the best buying plan to make my purchase. I remember needing some further explanations on some of my BMW's feature and Miss Williams was excellent in helping me. I highly recommend all the services from both my client advisor and the Braman Motor's support team.Dr. Lionel G. Walker

c.silva.md

Nov 21, 2011

With my personal past experiences, I would say that having been able to rate customer satisfaction surveys is a must nowadays. We as customers, principally when not knowing what we are buying, tend to rely on the sellers/representative's opinions and experiences. So it is very import to mention to everyone new customer out there when we encounter such professionals that not only are there because of their job but also because they care about what their customers get from them. I have had the pleasure to do business with Mr. Mirza and he definitely knows how to make a undecided customer happy with his choice. Grade 10/10 for dealer and their customer service...Carlos Silva MD

randy kahn

Nov 19, 2011

can't heap enough praise on Nick Patel. 4th car bought from him. set a new record i think. had me signed ,sealed and delivered in 45 minutes after giving the ok to proceed 3 days ago,

joshuafriedman16

Nov 17, 2011

I have been leasing cars from Nick for the past 7 years. He is the best!!!! He is extremely responsive, honest, courteous, and always positive. Everyone that I have sent to Nick is extremely satisfied. He knows all the ins and outs and bells and whistles of all the vehicles. Brian helped seal the deal on my most recent convertible. Thanks to Nick and Brian!!!

luisgram

Nov 13, 2011

Joe was extremely attentive, informative, and friendly, and his knowledge of the vehicles was very solid. The rest of the staff, including the Sales Manager and Financial Manager were also very helpful and knowledgeable. We also got a very good price for the vehicle we wanted.

skudum1570

Nov 13, 2011

Dan Doskey is a very professional person. I recently purchased a vehicle 750LI. 2008 from Braman Motors and I am really happy with the way the things are handled by him on this process. I saw the car on online and requested detailed information of the car, he sent me very promptly and patiently. I have purchased many things from online but unlike a BIG-ticket item like BMW, even though I was very comfortable on the process of signing the deal, but somewhere in my mind I was anxious to see the car, and Dan advised me the transporter and it was very well taken care. Finally, when I received the car from transporter a week later in Colorado and I was 100% satisfied.

Demontaillou

Nov 12, 2011

First I whas at the service departement and see joy rivas a wonderful and professional And Classy lady ,after giving me to Mr Lazar for the exploration to buy a new car I like the style of Darren this guy sale luxury car (not rugs)a gentleman.Wonderful experience !!!I whas so comfortable I send him a Freind the sam day .I well recommend Mr Lazar .Best,Jean Doyen de Montaillou

dbag

Nov 7, 2011

Outstanding new car buying experience. Professional Sales Executive Jay McConnell was a pleasure to work with. The dealership is clean, the cars are waxed, and the employees are professionally dressed and manicured. The best new luxury car buying experience I have ever had, and I have had many. Sales Manager Fred Castellano was a pleasure to work with. I was treated fairly and treated with respect! Braman Motorcars appears to truly value your business. The only issue I have is the fact that ALL Braman Motorcars, whether it be a Bently, Rolls Royce, BMW, Audi or Mini Cooper are delivered with a front bumper license plate mounting frame that is screwed in to the front bumper to house a Braman plate. Extremely inconsiderate and selfish of Braman Motorcars to RUIN the impeccable lines of a vehicle by screwing two holes in the front bumper of a luxury vehicle to mount an unneccesary license plate frame to advertise the BRAMAN name. The dealership has since ordered me two "plugs" that will fill the screw holes when i remove the mounting plate.

RPB51

Nov 7, 2011

Willie Orth did an outstanding job! He listened carefully to what I wanted and then delivered the right car for me. Willie bent over backwards to make sure I got the best deal possible. He is a true profesional and a delight to work with. If you ever plan on buying a BMW from Braman BMW - Palm Beach, Willie Orth is the guy to see!

shcolbert

Oct 31, 2011

Fred and Joe Ferguson worked very hard at coming up with an acceptable price on my new X-3. They explained BMW Select very well and took my 21/2 year old BMW 3 coupe and paid it off.

scobrien

Oct 27, 2011

Mo Raza was a pleasure to work with and went above and beyond. We are very happy with our new car and highly recommend him.

roygonzales

Oct 26, 2011

my car is being repaired, for over a month , and they failed to deliver it on time, no courtesy car even offered. no update. If i dont call and check no one calls me and give me an update of the status of the car. After a month I was told that I can pick up the care that monday, Monday morning comes, I called, and i was told that the car is not going to be ready for another 2 weeks, because some bracket is need and only can be delivered from Germany. I was given an attitude of " oh well there is nothing we can do about it but to wait" this is not acceptable, because I am paying the lease of my care and I cannot use it. This is the worst costumer service I ever gotten from a body shop and from a body shop that works with BMW.

schaus

Oct 24, 2011

Nicole was extremely friendly and responsive to all inquiries. The dealer has a great reputation and I would go back there again. Thanks very much.

valany

Oct 14, 2011

It was a pleasure to work with Nick - a true professional and very knowledgeable concerning the BMW's we were interested in purchasing. Nick enjoyed his job and we enjoyed working with him.

Jeff Lee

Oct 6, 2011

Kalon Stoakley is the best Service Advisor ever! Always friendly, knowledgable, and helpful. Nothing is too much trouble for him and he has excellent follow through - he is the consumate professional. He is a "diamond" in the Braman crown, which says a lot because the entire service and sales staff consistently make me feel like a valued customer each and every time I have the opportunity to visit the dealership. I will definitely buy another BMW from Braman Motor Cars in West Palm Beach. Many thanks Kalon from Pamela E.

charese77

Oct 1, 2011

I recently purchased my very 1st BMW at Braman BMW in Palm Beach Fl. Im so happy. My sale person Lisa Malmgren-Williams made me feel at home she made my overall experience wonderful for me she wasnt pushy like other dealers/dealership. She was very educated about the BMW she blew my mind. I will and have continue to tell people to go and see Lisa and by a BMW because the customer service she gave was outstanding. As long as she at Braman I will continue to come back. Thank you "Lisa" once again. Overall Braman is wonderful the customer service is #1. I was ver please. I look forward to seeing Lisa in about 2 years when I upgrade. Lisa you "rock". I give you 200% out of 100%. Thank you..-Charese Kirkwood-Houston-.

kamos

Sep 26, 2011

Mo was wonderful and extremely knowledgeable. I enjoyed the experience and would come again and purchase another car from Mo. As a seasoned sales professional I respect another professional and would highly recommend Mo Reza and Bramen Motor Cars.

Acm07

Sep 22, 2011

Nick was very helpful and easy to work with. He always got back to me quickly and had a great answer for all my questions. Would defiantly work with him again.

golsamodami

Sep 22, 2011

Nick Patel is professional and attentive sales exec. Nick is quick to explain and answer any questions. I look forward to working with Nick Patel again.with Nick everything is possible he doesn't want to give up, he looks for your best interest and helps you to gain it, during the whole time his positive attitude made me feel everything is working out smoothly and honestly i don't think it was going as smooth as he made it seemed like, even when i felt there is no way to close this deal he turn my negative statement to the positive one and made it so simple. for him nothing is impossible and he wants the best for his customers. what amazed me the most not like many other sales reps in any business he started asking me questions about what features i like to have in my car, what is my driving style, what space i need in the car and too many other questions and then he suggested base on my needs, and no sales rep would do this unless they truly want their customers to be happy.Nick thank you so much for your great service, you are an asset to your company and any company would be thankful to have an employee like you.The finance dept.(John) was also wonderful. Fast, accurate and very considerate.

hmitchel

Sep 20, 2011

Hakim approached us right away when we entered the dealership parking lot, he introduced himself asked us if we were looking for new or used car. Although we stated that we were looking for something new, he asked if we mind looking at some of the used BMW's and we said yes. He took us to several cars and I liked the 2011 BMW, even though it was used it was in my price range. He was courteous, friendly and patient with us through out the entire experience. After the deal was done he made sure we were satisfied with the experience before we left. There was a scratch on the vehicle and Hakim told me to bring it in when it was convient for me and they would take care of it.When I brought my car in the next day to get the scratch fixed I did not want to use my credit card to get a loaner Hakim drove me back to work and before 5pm he was outside waiting to pick me up and take me back to the dealership to wait for my car. My entire experience was not only great but excellent and I would definitely send others to purchase a vehicle through Hakim. Thanks to the entire BMW staff for such a great experience.

Godouse

Sep 19, 2011

I normally do not like to buy cars; however I bought my last new car from Braham a BMW and decided to buy another but a pre-owned.I will tell you that Ms. Stem is an excellant sales person, she was not pushy, but knew the product, very pleasant and for sure when I get the next BMW I will purchase it from her.Most sincerelyShirley Godouse

JOH A LAURICELLA

Sep 19, 2011

IT IS THE FIRST EXPERIENCE I HAVE HAD IN ACQUIRING AN AUTO FROM THIS DEALERSHIP,IN FACT,SOUTH FLORIDA.MY EXPERIENCE WAS VERY PLEASENT.HE WAS VERY COURTEOUS AND PROFESSIONAL.IN ALL A VERY GOOD EXPERIENCE.JOHN A LAURICELLA

mevitrano

Sep 19, 2011

I would like to thank Mike Rotter for his perseverance in consummating this deal. I appreciate his recommendation of Marc Jaffe as the salesman to work with me. Marc Jaffe is a true professional. He is knowledgeable about every facet of the business and BMW in particular. He explained the special tires and servicing. He was accommodating every step along the way, from finding the car I wanted, to pricing and to the trade in, and was always very polite. He even suggested a contact in Morristown, NJ to my daughter who had a problem with the 2004 BMW I had given to her.I will be happy to recommend these men to ladies in Palm Beach.I love my new BMW.Thank you for a pleasant experience.Mary Ellen Vitrano

recommend

Sep 19, 2011

This is the second car I got from Nick and just like the first time, Nick really consulted me on the best car for my lifestyle. Nick stayed in touch with me during the term of my last lease and went out of his way to deliver my new car. I am always confident in Nick because he has knowledge of all BMW's and is so passionate about the BMW options he makes it interesting to learn about everything in the car.I recommended that my husband by his next BMW from Nick and am fairly certain he will.

dcmalasky

Sep 12, 2011

It was an overall wonderful experience and Mr. Jaffe was exceptional to work with. My new car is exactly what I was looking for. Thank you!

Mchade

Sep 11, 2011

It was fast and he met my conditions and the car I wanted.It was a pleasure dealing with him, no hassle, no pression, it was straight forward.

bonnieabrown

Sep 9, 2011

I worked with Nick Patel six years ago when I leased my BMW 528. He was an excellent salesman to work with. I returned to BMW this year when my existing lease expired. I was thrilled to see that Nick was still employed at Braman Motor Cars. He once again assisted me with my purchase. He is extremely knowledgeable about all BMW vehicles. Nick is also personable, accomodating, and he makes the vehicle purcahse experience an easier event to handle. Braman is fortunate to have him on their team.Bonnie A. BrownStuart, Florida

jonpharm

Sep 9, 2011

This is the 4th BMW I have purchased from Braman.Nick Patel is one of the brightest stars at Braman.He has thorough knowledge of the entire operating systems in thismost technologically sophisticated automobile....and has the patienceof a saint.I HIGHLY recommend Nick for his outstanding dedication and focus on the customer.When it came time to finance, Steven Rock was just that....a ROCK.There's a lot of paperwork involved with a new car purchase.Steve took the time to explain everything to me page after page and got me a great rate and wonderful terms for my lease.His gentle manner and thorough knowledge was easy to understand.....and above all..there were no "hidden charges'...that sometimes come with financing.I HIGHLY recommend both Nick and Steve at Braman BMW.There are three reasons why I've purchased 4 BMW's from Braman.1. The dealership is outstanding...Sales AND Service2. Nick Patel3. Steve Rock.Enough said

jsotos

Sep 9, 2011

I was very impressed with Dan Doskey during the process-he was very patient and understanding while i was trying to make a decision. I was so impressed I also recommended him to one of my best clients who is looking to purchase a Porche GTR2.. I would definitely buy again from Dan. Highly impressed....

kjackstraw

Sep 7, 2011

My experience with Braman BMW and Dan Dosky was excellent all around. Dan is so nice and patient and incredibly knowledgeable about his products. Every person with whom I spoke at the dealership was exceptionally polite and accomodating. I was offered food and drink by Dan and several other sales people who happened to walk by. Steve (I'm sorry I don't remember his last name) in the financial department made signing all the paperwork quick and, most importantly, understandable. This was the second BMW that I bought from Braman, and after my first experience in 2003, I did not even consider going to a different dealership. I was so pleased with the service at Braman BMW, that when I bought a Honda for my daughter, I chose to go to Braman Honda.

manny216

Sep 7, 2011

I just recently bought a 2011 5 Series at Braman Motors (BMW)and had the best experience ever. I have bought several vehicles through out the years from different dealerships all around the State of Florida and I can tell you this, My salesman Dan Doskey is the Best sales guy I have ever encountered. He was very courteous, willing, knowledgeable and took the time to know and identify my needs and wants. The thing I liked the most about him, was that he was not pushy, he did not pressure me or try to mislead me, he was very considerate of my time and valued me whether or not I was buying a car from him today or never. I rate his professionalism an A+ he gets a 110 percent on my books. I will continue to do business with Braman and Mr. Dan Doskey for years to come and will refer to him to as many friends and family as possible.Thank you Dan !!Manny Diaz

mpoirier1220

Sep 7, 2011

My experience at Braman Motorcars with Mario was excellent. Mario was EXTREMELY patient as I oscillated back and forth between models, taking a lot of time in explaining all the pros and cons of each... Left very satisfied with my new 328I convertible... He even arranged for a sunny day so I could leave with the top down! :) EXCELLENT!

oniasd

Sep 6, 2011

From the moment I walked into the dealer, I was pleased with the service. I was able to work with Nicole to purchase my new BMW and she was nice and friendly. She definitely knew what she was telling me and taught me everything about my new purchase. Overall, I love this experience!

chi akosu

Sep 4, 2011

This was a dream come through with a wonderful team of dedicated and experienced employees particularly Mr. Hakim.I look forward doing more business with you; I will not also hesitate referring other family members and friends to you. My car is doing great. Thanks chi Akosu

JOGLADS

Sep 3, 2011

Braman really cares about customers and strives to provide the best possible service.I worked with Darren and Joe...they make a great team. Not only does BMW make a great car ....they have a winning sales team to back it up. I've been leasing BMW for over 4 years, have NEVER HAD ANY PROBLEMS WITH THE VEHICHLE....BMW IS TRULY THE BEST DRIVING MACHINE....

doctennis1

Aug 29, 2011

I started my search for a new M3 Convertible on the internet at a variety of dealers. I met Alan Melnick during that search. He was excellent to deal with and made sure to find out exactly what my needs were. He was knowledgable on the cars and able to help me negotiate an excellent deal. I would not hesitate to recommend him to others. When I took delivery of my vehicle, he took great care to make sure I was shown how to use most of the options the car had to offer. Braman BMW was excellent to deal with and made the buying experience pleasant. Brian Willis the sales manager kept in contact for whatever I needed.

perez9420

Aug 26, 2011

I want to thank Lee Ross for the outstanding help which he has provided me through out my purchase of my first BMW.He was always polite and helpful, he always had answers and was very knowledgeable about the sales process. Lee Ross made sure that prior to me picking up the vehicle everything was in order and the vehicle was ready to go. I would definitely recommend anybody who is in the search of a BMW to approach Lee because if he gave me 100% I know for a fact that he will do the same to you or anybody else.Thank You Lee and i'll see you for my next purchase!

traceyforbes1

Aug 26, 2011

FIRST OF ALL I ONLY VISITED THE DEALERSHIP TO JUST LOOK AROUND AND TO MY SUPRISE I WAS NOT APPROACHED AT ALL AS I WALKED AROUND OUTSIDE THE LOT. THAT'S THE WAY I LIKE IT! I WAS ABLE TO TAKE MY TIME AND LOOK CAREFULLY UNTIL I WAS READY TO GO INSIDE TO TALK TO A SALESMAN. MARIO WAS VERY HELPFUL AND DID EVERYTHING POSSIBLE TO GET MET IN THE CAR I WAS INTERESTED IN. HONESTLY, I DIDN'T THINK I WOULD BE GOING HOME WITH A NEW BMW BUT HE MADE IT HAPPEN. THANKS FOR EVERYTHING!

JPG348

Aug 22, 2011

Dan Doskey was a pleasure to work with - a true professional and very knowledgeable concerning the BMW's we were interested in purchasing. Dan took his time and explained everything to us and did not hesitate when asked to provide information on other vehicles we were interested in. We never felt any pressure from him (as was the case with other dealerships). Dan enjoyed his job and we enjoyed working with him.We cannot say enough good things about him and will recommend Dan to all our friends and relatives. Jim Kuglar was also very professional and carefully explained the pricing structure of the vehicle we were interested in. We believe he was fair and enjoyed his friendly demeanor.Steve Rock was polite and knew the financing end of the business from top to bottom. He explained every detail of all the required documents we signed and never hesitated to answer any of our questions. Although we had driven to West Palm Beach from Ft. Lauderdale to make our car purchase - we feel it was well worth the ride based on the treatment we received from Dan, Jim and Steve.

diablotoona

Aug 16, 2011

Pleasant experience, extremely nice facility and a good selection of vehicles.Staff was very friendly and courteous.I am a prior customer hence my return visit.

biraguzzi

Aug 15, 2011

interested in listen to my problem/doubts which were many. came up with solutions to all of them. brought to me the emotion to make possible to have e superb BMW convertible within a reasonable price. well done, bira

lsk

Aug 14, 2011

I was very impressed that I was treated as a BMW customer as soon as I walked in the door. Darren showed all the features of the car I was interested in before discussing the financials. Since I took possession of the car, the follow up has been terrific. I am now a commited BMW customer and will buy all of my future cars from Braman.

Slondono

Aug 14, 2011

I recommend bramann BMW, because they treat people with respect and they are really professional on what they do, everything was perfect from the moment you walk inside to the moment you leave with your new vehicle!

Pamela Filjones

Aug 8, 2011

I was immediately impressed with Mario's knowledge and professionalism. He made me feel very comfortable and decreased the normal anxiety level that most people experience when buying a car. He was very friendly and informative and it was obvious he had advanced experience. I did not feel pressured or rushed at any time to make a quick decision. He answered any questions I had and made sure I was comfortable with my choice. He reviewed the details and operation of the car very clearly. He has also been helpful with questions and concerns I have had after the initial purchase. He is a definite asset to Braman Motor Cars. I will refer freinds and family to Mario and Braman.

ranasona

Aug 8, 2011

Excellent...Excellent...Excellent Service!!!Willie Orth was very helpful, knowledgeable about the car. The test drive was one of the best test drives I have ever had not just because of the car itself but the fact that Willie was so detailed in explaining all the features and specs of the Car. He worked with me on what I needed in my car. Everyone one at the dealership that assisted from the receptionist to the Sales Manager and the Finance Mgr were absolutely great, professional and accomodating.

shawnaernst

Aug 5, 2011

Joe Serrano was hands down the nicest and most knowledgable sales associate I came into contact with while searching for the a vehicle. Everyone I spoke to at Braman treated me like they were happy I was there and wanted to do everything possible to make my experience the best.

jpabhunter

Jul 29, 2011

The staff was very helpful and professional. I traded in a 9 year old BMW station wagon for a new sedan. The sales staff, manager and financial guy were all very helpful.

Elaine Ciccarone

Jul 27, 2011

Willie Orth is excellent. He made purchasing my BMW a great experieince. He was always available, returned phone calls promptly and answered all qestions. I would recommend Bramen and Willie to my friends.

rsimmonscompass07

Jul 27, 2011

Mr. Fred King was very knowledgeable about the BMW which was purchased. I felt very calm, relaxed the atmosphere was very professional which made me feel I was in the right place at the right time.Everyone was very nice.

Shanique21

Jul 27, 2011

My saleman was unprofessional and after I was concerned about items on my contract. He started out okay, however ended up very unpleasant. I have been a BMW loyal customer and after that experience, I have a different mindset.

marshakb

Jul 23, 2011

Have been doing business with Braman for years and always have been more than satisfied. In the past few years, mostly have dealt with Raj Alexander and Freddy Rhemrev, who have been more like friends than anything. They have made us so comfortable about our cars and have taken so much extra care with us. They are an asset to Braman Motor Cars. WE LOVE OUR NEW 750I individual!!! As an aside, my wife usually takes our car into the new Jupiter location, as she has dealt with Sean Kotolnik for many years. He is an exceptional employee and manager of your Service Department. We are more than happy to take your surveys and relay our satisfaction with your fine company.Sincerely,Rick Marshak

okarabbie

Jul 21, 2011

I am giving this high rating because I have always had a good experience with Braman and in particular Joe Serrano. Joe is professional, has excellent product knowledge, and is truthful and able to handle all my questions and concerns. Joe makes himself available at all times even coming in on his day off. My experience is always pleasant and I recommend Joe and Braman to potential customers. I always feel I have received the best treatment and deal. Thank You Joe.Sincerely Paul Pennampede

pchander

Jul 19, 2011

I recently moved to the area and was told very good things about this dealership by my co-workers. Still I was skeptical walking into the dealership given my prior (not so good) experience with car salesmen in multiple states across the country. Braman BMW turned out to be different. Very professional and forthcoming, they made sure that my shopping experience was a joyful one than a stressful one. I highly recommend Braman BMW.

pnoud62

Jul 10, 2011

This is now the fourth vehicle I have leased from Braman of West Palm Beach. Darren Lazar has been the agent on all the purchases. He has been top notch every time. He was able to make arrangements to get us out of an X5 lease early and into a beautiful 528 sedan. My wife is thrilled!

JJSFlorida

Jul 9, 2011

My experience in purchasing my BMW at Braman recently was extremely positive, in large part thanks to Darren Lazar, my client advisor. He demonstrated great patience in showing me many models before I made selection, and then in working through the calculations resulting in a terrific final deal. I highly recommend both him and the dealership, including the service department, for their fine work and friendly attitude.

Peggy Cook

Jul 9, 2011

First of all Mr. Wallin informed me that the automobile that I was seeking was not on the lot, but that he would locate one for me. Then Mr. Lazar informed me about the all of the items in the 528i. He was very patience and answered all of my questions. They did locate the auto that I wanted in the exact exterior and interior colors, plus all of the options that I wanted. The business person completed all of my paper work in a timely fashion and finally Mr. Lazar explained everything to me about the working and driving of the 582i. I am vey pleased with the group.

andrburns

Jun 27, 2011

The staff at Braman was very friendly and courteous, and was very accomodating. Hakim was also answered every question without hesitation. The 27 month lease was exactly what I was looking for

greatwok88

Jun 23, 2011

I really appreciated Darren Lazar's customer service from the begin to the end because he served us the same no matter we are going to buy the car or not.

legacy600

Jun 22, 2011

Willie Orth was an absolute pleasure to deal with, he was very professional and worked hard at getting me thebest deal and the right car for me. It was because of Wiilie's great attitude and his persistence I chose to buy the carfrom him. I look forward to doing business with him again and sending my friends and colleagues to him.

sblanchetjones

Jun 21, 2011

Joe Perez was a dream to deal with. He realized that my husband wanted the car BUT ultimately it was my decision if we were going to buy the car. This was not a vehicle we needed at the present time. He talked to me in a professional manner. He didn't do the typical guy talking to female talk down attitude. (Which I have to say happened on two different occassions at Braman BMW and Porsche WPB locations. Joes knows the stories.) He realized I was extremely knowledgeable about the product we were looking at and that ultimately the only major hurdle for him to overcome was negotiating the deal. He was great to deal with. The sales manager on the other hand when he spoke to me must have said 4 times do you know what kind of car you are buying. HELLO don't you think I know and negotiation is part of buying a car. He almost had me walking out the door but Joe handled how the sales manager spoke to me by realizing he had to pull me back in to a positive space. I would highly recommend Joe to any future customers because he does the key item any "professional" sales associate should do.....LISTEN!!! Stop telling the customer all the features and find out what the customer knows or would like to know! I hate to say that some consumer training is needed by the male sales associates. They are so used to men buying the car that when a woman does it they think they have to educate the female. They need to realize in this day and age women are sometimes more educated than the men when going in to buy a car. And all of the above Joe is excellent at and that why I will say Joe Perez is an asset to your company. He could teach a few people some tips!

yahi1983

Jun 21, 2011

Dealer's customer service is excellent. We were quickly greeted by our sales man Harry Mirza within one minute of arrival.Sales staff, among all other employees were very friendly, very clean atmosphere.Vehicle's price was negotiated with no hassle, trade in value was just right, Certified pre-owned vehicle's price was very competitive.Overall experience was great, would recommend the dealer to anyone.

uhymarl

Jun 13, 2011

Willie was a great help to me when I came in to purchase my newest 5 series. He knew everything that was important to me and made sure that he helped me accomplish all of my goals. Willie explained everything clearly and delivered my car with the utmost professionalism. I really appreciate his patience and guidance and would absolutely refer him to a friend or family member! Thanks WIllie!!

wilsongonzalez

Jun 6, 2011

I had a very good experience with my salesperson Hakin Hashimi, not only because he was very polite and friendly, also he knows very well his job and explain everything with all the details, he answered all my questions and he was very helpful. Thank you again for your colaboration.

janpalero

Jun 2, 2011

worked very hard to please the client (s) went in looking for 1 and ended up with 2between Hakim and Steve they worked very hard to achieve what they wanted. I even spoke to my employer and he said he was going to go and check them out as he thought priorly that they were too high price for what you get.

Drose204

May 31, 2011

I take a great deal of pride in my research and negotiation skills. I am one of the few people who actually enjoys buying a car. I can honestly say that this is the first time, maybe to my detriment, that I did not need to negotiate. I knew what I wanted to spend and for me to feel like I got a good deal, it didn't matter how much the dealership made. The gentlemen that I worked with were a pleasure to do business with. From the salesman to the manager to the finance manager, all 1st class. The only downside is the a la carte menu of extras that are offered when you go to meet with the finance manager. Come on, it is bmw...throw some of this stuff in!I can see myself purchasing another bmw but the service is what frightens me. From my understanding, by the time these cars get serviced, it costs more than the vehicle itself.Let's see some service coupons!!!Thank youDave

bellorin

May 29, 2011

Ordered the truck online and was an excellent experience. Sales person was on top of the order and kept me posted during the process.Will highly recommend doing business with Braman Motorcars of Palm Beach, they took care of me and the oveall personel is very friendly.

goldmanda

May 26, 2011

I feel that I have a personal relationship with Mr. Colon.He's become a integral part of my overall BMW experience.First I had a 3 series. Now a 7.He always takes great care of me and my vehicles.The loaners provided by the dealership are also a big plus.

tendrich

May 24, 2011

All great news... Braman is lucky to have both Kalon Stoakley and David Sidlower. I have been bringing in my car since it was purchase over three years ago and i feel that my team is getting better and better. I enoy and trust my relation with both gentlemen that I am dealing with. Infact when they called me about my rear tires have a wear issue I appoved the replacment before they finsihed telling me. In short, I have that much trust with both men when it comes to my car and protecting my family.Chad Tendrich

adoner

May 23, 2011

The promptness of the appointment desk was excellent.The service person handling my loaner car was very professional and quick in putting me into a nice Dodge Charger.Brian my service advisor did a great job in acknowledging all the services that needed to be performed and promised he would have the vehicle back to me that day.He delivered what he promised.Overall a wonderful service experience and hopefully my law firm can be as well run as your service dept.

aelles

May 23, 2011

I received excellent service from Braman for my BMW X3. Xandree Anastasio, the representative who assisted me, provided excellent advice and was extremely helpful at every step of the process. I'd highly recommend Braman not only for sales but also for the servicing of quality cars.

jgorring

May 22, 2011

Routine service was performed on the vehicle and was covered under warranty. The customer service and quality of work is above expectations. Staff is always professional, efficient very accommodating. Time is valuable and their prompt service is exceptionable. I will remain a loyal customer forever. THANK YOU BRAMAN BMW!!!!

denisemaz

May 21, 2011

For the first time, my husband and I truly enjoyed the car-buying process. Working with Joe Perez at Braman BMW was a great experience from start to finish. We never felt pressured into a sale, as Joe provided just the right amount of customer service during the process, reaching out every so often to let us know if we had any questions he was there to answer them. When we did have questions,he was quick to answer and he took the time to go over all of the car features with much patience. We would highly recommend Joe to our friends and family should they be looking for a new car. Our overall experience working with Joe was an A+.

twong017

May 21, 2011

Dan was very helpful in assisting me with finding a car. During my visit, we went through 2 CPO cars as well as a new car lease/finance. Dan was very knowledgeable with his BMW. In addition to his expertise, he was very friendly. In fact, everyone was very friendly, such as Dan's manager as well as the finance person, Steve.

BEAM08

May 20, 2011

From the moment I arrived at the service department to returning to pick up my car I was greeted by very polite and professional associates. My appointment was on time and handled by Mr. Damian Colon who was also very polite.When I picked up my car it was nice and clean and the service was performed to my satisfaction. This was my second trip to the service department since I've owned my BMW and once again, another great experience.Thank you very much,Valerie N. Moore

budruk

May 19, 2011

My wife and I are longtime customers of Braman. When I bought a new Z4 in late October, 2009, the car stalled repeatedly in Sport drive. After several futile attempts by Service to fix it, I was given a replacement that turned out to have the very same problem. Braman Sales was no help at all (even suggesting that I would be "happier" in a 1- or 3-series). It was not until Chris Huffman got into it directly that things started to change for the better. It turned out that this was a "known issue" with 2009 Z4's driving in Sport mode. Chris had Braman pay my lease until BMW came up with a fix, during which time I could not drive the car in Sport. The problem was found to be a computer issue, it was satisfactorily resolved and my experience with BMW service, thanks to Chris and Eduardo Fuentes, has been exemplary. I would hesitate, however, to walk onto the Sales floor again and may make other plans when my lease expires.

Cal6861

May 19, 2011

:) I was pleased with the overall experience at Braman BMW. The staff was friendly and the service was superior. The loaner car we received was excellent and our service advisor made sure that we were pleased with our loaner before we checked out. We will certainly return for future repairs.

NOTBRAMAN

May 19, 2011

I purchased my BMW 335CI, in 2009, new from Braman West Palm Beach, FL. It has turned-out to be one of the worst decisions I have ever made, truly.It was my first purchase. The add on, in house insurance policies that were added to the purchase agreement increased the price of the vehicle dramatically, which I didn't realize at the time. I put a substantial amount of money down on the car ($18,000) and financed the remaining balance through BMW financial. Now two years later I went to trade the car in, at Braman, with 48,000 miles (it was driven a lot but, well cared for). I was shocked to see that the cars value was nearly $20,000. less than the amount of money that I owe on the vehicle. When I inquired how I became so upside down in the loan-car, I was told it was because I purchased so many additional insurance policies (low-jack, tire car, key car, gap, paint etc) and after market packages (I wasn't even aware that after market items were added to the vehicle prior to my purchase). I accepted the above information and moved forward, with the decision to keep the car.The irony of the situation was just recently realized. My chief problem/challenge with the vehicle is that it's "run-flat" tires continuously go flat. Each tire costs somewhere in the neighborhood of $500. About every two months I have a flat tire. Despite having asked NUMEROUS times for the tire replacement to be covered by my above named "tire insurance" policy, there is always a reason that the replacement is excluded from coverage. Apparently the tire coverage only covers "road hazards". My tires are supposedly always damaged because the car is out of alignment. Recently I encountered yet another flat tire. I brought the car immediately to Braman and asked for a loaner vehicle. My service advisor (who was actually very good), was let go some time before this incident. So, I was assigned to "Brian", when I expressed to him that I was exhausted with the situation and simply couldn't afford to continue doing the same thing, he suggested I "get a car that's more affordable". He was so difficult and un accommodating to work with that I placed a call to the service department manager and had the car towed to Appex Auto, to have all new tires put on the vehicle (less expensive, non run-flats). Only then was I informed that the 19" wheels, were not factory but, an add on from Braman. They also told me that two of the wheels were "out of round", that's why I was continuously getting flat tires. Something Braman neglected to ever fix or inform me about. Just two weeks after this entire ordeal I actually lost THE KEY to the vehicle. When I purchased the vehicle I only received a single key from the dealer and remember, I bought "Key Insurance". I called BMW to ask that they order another key. I was told that I needed to come in, in-person, with my drivers license and registration. I was told by Joy that the key would be order (Thursday) and would be available for pick-up around Tuesday. When Tuesday came I received a call that they had not ordered the key as I have a co-signer on the loan and that person too would need to present their ID in-person, in order to order the key. I found this absolutely ridiculous as the co-signer is not the owner or responsible party, simply a co-signer for the loan. I own the vehicle and it's titled in my name. I called BMW corporate to inform them of the situation. They tried to work with Braman to No Avail. Finally I HAD TO HAVE AN ATTORNEY call them to basically force them to order the key. It took 3 weeks to get a key to the car. The service at Braman was so unfair that it literally made me ill. I have spent SO MUCH time arguing with their staff and being treated like a second class citizen.

rwmcdonough29

May 19, 2011

I made an appointment for 9:30 to drop my car off for it's 14,000 mile service. I arrived at 9:20 and they greeted me professionally and courteously and took my car right away. I was advised that my service rep would be right with me and within 10 minutes I was paged to his desk. The paperwork was filled out ahead of time and after he inspected the car he brought me right over to the loaner desk and within 10 more minutes I was out the door in a BMW loaner. Kalon could not have been more proficient in getting me in and out the door in the shortest possible time. Thanks

zcherry

May 19, 2011

Kerry was extremely personable and knowledgeable about my upcoming service and went our of his way to answer questions and even to make sure all the thing I needed taken care of with the service had been addressed. I of course will continue to use braman for all my services and look forward to buying my next car there as well...

zorro2002

May 19, 2011

I was well listened to and all my requests were well noted.the contact with the servicerep was very polite and understanding.I was in a complete climate of confidence.The repairs were done efficiently and were complete and perfect. The bill was well explained to me.I am totally satisfied.

Bernie26

May 16, 2011

We would like to take this opportunity to thank Hakim and Philiip for an exceptional customer servive and unforgettable eperience my husband and I encountered at your dealership.If there was a rating above "GREAT", they certainly are desirous of it. Hakim and Phillip made us feel valued, put us at ease and above all made us feel they want our business. We would definitely recommend BRAMAN MOTORS to family,friends etc.Thanks again for your GREAT service.Bernie and Marcia Radcliffe

dr a

May 13, 2011

Willi did a great job along with raj on saving the deal as I was goin to leave BMW!As I have had Six BMW to dateNow taking delivery of threeIncluding my new 740li Details are simply to long to discuss...what aggravation ensued to notYour average customer...Anyway I think Willi is great. Dr A

pscandreva

May 12, 2011

Nick Patel was just a joy to work with. He is a professional, personable, and attentive sales exec. Nick is very well versed in the BMW product, and is quick to explain and answer any questions. I look forward to working with Nick Patel again.The finance dept. was also wonderful. Fast, accurate and very considerate. Everyone is very friendly and knowledgable. We got a great car at a great price.Peggy Candreva

mav941

May 11, 2011

I WENT TO BRAMAN MOTORS - TO DROP OFF MY BMW X3 ...TO GET THE REAR PASSENGER WINDOW FIXED (STUCK IN THE DOWN POSITION) ...MR HAKIM WENT OUT OF HIS WAY TO HELP ME ---IDEA WAS TO LEAVE THE CAR OVERNIGHT TO BE SERVICED ON MONDAY - SERVICE DEPT BEING CLOSED ON SUNDAYS .....I HAD NO INTENTION OF BUYING A CAR ...>LAST THING ON MY MIND ..JUST UPSET THAT MY CAR WAS STARTING TO NEED FIXING ....TO MAKE A LONG STORY SHORT ..MR HAKIM HELP ME THRU THE PROCESS OF BUYING ONE OF THEIR "PER-OWNED MERCEDS-BENZ ML 350 THAT WAS IN STOCK ... HIS ADVICE HELP ME PARTED WITH MY OLD CAR ...TAKING IN CONSIDERATION MY NEEDS AND NOT JUST TRYING TO SELL ME A CAR ME - THIS WAS A REAL DEPARTURE FROM THE USUAL CAR SALEMEN OF THE PAST. HE MADE THE EXPERIENCE VERY PLEASANT ....STILL CAN'T BELIEVE I LEFT THE DEALERSHIP DRIVING A NEWER CAR . KUDOS TO MR HAKIM ... I MUST SAY I'M ENJOYING MY NEW CAR

Dino1011

May 10, 2011

We drove 3 hours from the other coast of Florida to purchase at Bramen ... They had the best price and their customer service won us over! They were consistent all the way through the transaction, the whole experience at Bramen was worth the drive and the time it took

nadiapj

May 10, 2011

Service at BRAMAN Motorcars BMW was excellent!!! I will recommend Braman to anyone looking to purchase a vehicle......I have been treated with great respect and always felt a warm welcome when visiting the dealership........I look forward to my next purchase.....Keep up the GOOD WORK !!!!!!!

Javierrampolla

May 7, 2011

The process was very smooth, the time spent at the dealer was only 2 hours, the service was quick and accurate. I got the negotiation I was looking for. The interaction with the salesperson Dan Doskey prior to arrive at the dealer was crucial to the deal. Dan found the car at another braman dealer and coordinated the transportation so the car was at the dealer the moment I arrived.

ggilbert899

May 6, 2011

My wife and I just traded in our 2006 BMW x3 for a 2010 Lexus RX 450h with only 3,500.00 miles on it. I have purchased many new and used cars over the years and I must say that the experience I had with Braman Motor Cars was the best. We live in Atlanta, Georgia and Braman is out of West Palm Beach, Florida. We first worked online with Phillip Roe via e-mails and phone calls to negotiate the deal and then we worked with Stephen Patsatisis to finalize all of the financing, trade in details, and registration. Dan Doskey was our client advisor and he was great. After driving 10 hours from Atlanta to Palm Beach, Dan and Steve welcomed us and our dog with open arms. Our new car was detailed and ready for us when we arrived. Dan walked us through all of the options and even helped move our daughters car seat to our new Lexus. Speaking of the Lexus, we love it and we are averaging 31.8 miles per gallon !!!Dan, Steven, Phillip, and of course Braman Motorcars are simply the best and I would highly recommend them to anyone.Regards,Geoff Gilbert

ozcanus

May 2, 2011

Mr Hashimi is extremely knowledgeable about the BMW X5 and presented the vehicle very well. His sense of humor was an asset in making the sale. His offer for us to contact him anytime after the sale was very welcome and shows his level of professionalism.

sandydigangi

May 2, 2011

Mike sold my son a vehicle one week before I purchased my leased vehicle. He was very professional and informative. We are both very happy with our recent purchases and are enjoying our vehicles. By the way, Mike should receive the "GQ" at Braman Motor Cars!

Jack Lipsey

Apr 29, 2011

Darren Lazar is an outstanding young man. It was a pleasure for me to work with him when I went to get a new car. He came to my house 2 days later to see how I liked the car. There is no doubt I will recommend Braman Motors and Darren to friends of mine!

alfab1411

Apr 28, 2011

Dealing with Willie Orth was a real pleasure.As previous BMW drivers we knew what to expect with the car, however Willie made our total experience in getting a new BMW far better than we've experienced in the past.I would highly recommend him to our friends.Ellen & Alan Fabricant

mosaicjt

Apr 28, 2011

I have been impressed by the service Dept. since relocating to FL 5 years ago. Having just purchased my first ' Braman BMW " I have to say that the Sales Dept. is also outstanding. Willie Orth knows his product and knows how to deal with people. I will buy my next BMW from Willie!

pattons561

Apr 23, 2011

Sometimes the most dreaded thing to do is shop for a new vehicle, however we have had the BEST experience ever at Braman BMW of Palm Beach. Everyone was great, friendly, honest, and very informative. We will be sure to tell all of our family and friends. Thank you for such a great experience. We are so happy to be apart of the Braman family. Sincerely,The Patton's

marshall712

Apr 21, 2011

I have taken my car to Braman several times for service and was never given the wonderful service or treatment as I was given today by Charles Simmons. I finally feel comfortable that my car will be properly taken care of and the service that I brought it in for completed with Charles Simmons as my new Service Advisor

ShellySmith

Apr 21, 2011

We have continued to come to this dealership because of John. I always have tons of questions on options, looks, etc. He is always very patient with me. All the processes of buying or leasing the car is explained in great detail to me to make sure all is understood. He makes all the steps to choosing a car really easy.

Sarahforavon

Apr 14, 2011

Dan Doskey was pleasant and knowledgable of the product. Trying to decide between 2 types of vehicles, he helped me realize what was the best choice for my lifestyle. He made the process of buying a car stress-free. I was introduced to the service department and also given a detailed instuction of use on the vehicle. I was so impressed I have referred him and Braman to several friends. He handled himself with great professionalism. He is a asset to your company and thank him again for his service.Sarah Begin

steve warshaw

Apr 13, 2011

Nick is very intelligent,professional and polished and made the usual streesful buying experience easy and pleasurable.He provided me with multiple options and carefuly tailored my needs to available options.I will recommend him to others.He's the best!

epucci123

Apr 7, 2011

I am very happy with my new car from Braman BMW, my salesman Darren was very helpful and the whole process was quick and easy, not alot of haggaling, we got to the bottom line and through financing quickly which the way I like to buy a car. I love my new car and recieved a great price too, this is the second car I have bought from Dareen and Braman, I would recommend them to anyone who is looking for great service.

bmckee

Apr 6, 2011

If your looking for a BMW, Braman is the place to go, and Steven Lee is the sales person you want to use. He goes out of his way to make sure your getting what your looking for, and Marlin Randle makes the paper work quick and easy. Bruce McKee

dndaviso

Apr 4, 2011

I had a great experience! Fred was very thorough. He was able to get me into something which I thought I had no chance too. He was patient, and understanding. If car buying was this simple, I might have come in sooner.. Thank you Fred for everything!!

jntabako

Mar 29, 2011

I appreciate the fact that Raj Alexander and Mo Reza went out of their way to helpme make my decision in purchasing my BMW. I can honestly say that Mo Reza has the right personality and the right attitude in what he does best, selling cars. Mo was very helpful and informitive.

tomo2000

Mar 23, 2011

Nick originally contacted us as the end of our old lease was approaching. We went to the dealership simply to see what our options were at lease-end, but after talking to Nick and examining the deals that were available, we settled on a new car purchase that very afternoon. Nick was cordial, helpful, and worked with us to ensure we got a decent deal. It was a pleasure working with him then, and he also followed up with us explaining all the "ins and outs" of our 650, as well as ensuring that a few "defects" got fixed. Overall, this was one of the best new car experiences we've had.

awieland01

Mar 14, 2011

My experience with the service group especially Eduardo Fuentes has always been fantastic. Braman BMW understands the customer and deliver a personal relationship that makes me feel welcome every time. The service is always on time and if not everything is communicated accordingly. I would recommend Braman BMW to my family, friends and co-workers, they provide a very professional experience. Thank you,Allan Wieland2007 BMW 335i Coupe

cdipietropolo

Mar 10, 2011

Jose Ortega has been my service provider for many years and he has continuously gone above and beyond the call of duty to assist my husband and I with our BMW X3. My husband purchased a Lexus IS 350 3 years ago and was so impressed by the quality service we received from both Jose and BMW that he decided it was time to return to BMW. We immediately contacted Jose to start the process.Jose connected us with Raj Alexander, the General Sales Manager of Braman Palm Beach who was extremely professional and showed a genuine concern for not only getting us into the vehicle of our choice, but also by providing us with a Client Advisor that we were comfortable with. My husband and I had dealt with Joe Porco 3 years ago and requested to be connected with him.It was a pleasure working with Joe Porco on the purchase of our 2011 BMW 535i. We really appreciated his professionalism throughout the entire process as well as his patience as we discussed colors and specific options we wanted in our vehicle. In addition, Raj Alexander also played a role in meeting our needs and assisting in making the deal happen.By far this has been the most pleasant car buying experience we have had in many years. Brahman BMW has always exceeded our expectations and we are glad to be back with the BMW family.Anyone can sell you a car, but the true value of Braman BMW is their commitment to their customers and providing the highest level of quality service. If you are thinking about purchasing a car, you need to visit Brahman BMW. We guarantee you won't regret it.Cristina & Tim DiPietropolo

robertcasanova

Mar 10, 2011

Jose is a great service department represented. Any problem I have had so far he has taken care of with the utmost professionalism. I have been going to Jose for almost 3 years and he has yet to dissappoint me. This recent visit Jose exceeded all of my expectations. He was very helpful in having my repairs done in a reasonable time frame and price. I am very grateful for that.

Adrian perez

Mar 3, 2011

I'm very happy with the service I have received at the west palm beach BMW dealer ! All the employs were very attentive of me and my needs . Thay tock the time to explain to me all the services done to my car. At the end I was very content with with the dealer the staff and professionalism of the mechanics . I would especially like to give thanks to Charles simmons and Rod Ortega thay really Mack going to the BMW dealer an amassing experience ....!!!

lzmd2002

Mar 2, 2011

Rodney took my car in for electronic problems (2009 X5), got me a rental, and kept me posted on the progress of the repairs. The mechanics found the malfunctioning parts, fixed it -- good as new, and now I'm off and running again. I love not having to worry about repair costs for 5 years with a BMW, and at the WPB location everyone is so friendly and helpful. I am extremely grateful for how Rodney recorded every one of my electronic complaints (and there were several), and made sure every one of my issues were completely resolved prior to having me pick up the car. I can tell he valued my time and wanted me to have the best experience. He is a real asset to the BMW company and I hope all of their agents are as helpful and thorough as him.

melkid

Feb 27, 2011

I always get the best service with Jose. He treats me like family, I in joy coming to service my car. My car is better than When I take it to him, he takes his time to ask me about my family. I recommend Jose to all my friends. He delivers on his promises. Thank You Jose

suren13

Feb 26, 2011

I have been working with Joy Rivas for approximately 5 months as my service advisor.She has been an absolute "joy" to work with. Anytime I take my car in shes very professional and courteous no matter how busy may be. My car has visited the service department quite often over the months, and as frustrating as it can be sometimes- anytime I go in, I feel at ease because I am very confident in her ability to ensure my car will be taken care off. In my opinion, she is the best service advisor at Braman BMW of west palm. I refuse to allow any other advisor at braman to touch my car. Thats not to say that the others arent good in their own right-- I just feel the most confident with Joy. The management staff should be proud and happy to have an employee such as Joy. I have stopped going to my original dealer due to the fact that I have always been treated so well.Ive worked in sales and customer service management for many years and I could say without a doubt, that she exemplifies what a great employee should embody.Any questions, please contact me at 561-596-4571.Suren.

Sonjaholbrook

Feb 24, 2011

I had a great experience working with Charles Simmons.He truly went above and beyond.Specifically, he assisted me with a ride back to my work place, so that I would not have to wait for a shuttle. I was stranded without a car, since work needed to be done on my vehicle.Charles provided a car for me to drive until my vehicle was available.Top rate service.Thank you!!

Kjanisbrown

Feb 23, 2011

I would recommend Nick Patel to anyone and everyone. He is a true gem. I lok forward to continuing to do business with Nick in the near future. There is not enough room to type all of the wonderful attributes that Nick has to offer to your company. You are lucky to have him!

jayjupiter

Feb 21, 2011

My wife and I have purchased several cars from Nick Patel and can't say good enough things about him. He is enthusiastic, detail oriented, knowledgable, and a pleasure to work with. We will continue to be customers with Nick, and recommend him to anyone interested in a pleasurable car experience!Jason & Jennifer Shah

ebordin

Feb 17, 2011

Both my wife and I have purchsed new vehicles from many, many dealers in many locations over the years, and Freddy Rhemrev is head and shoulders the best vehicle salesperson we have ever dealt with. He is knowledgeable, informative, accessable and extremely patient. We would not hesitate in purchasing another vehicle from Freddy in the future.Sandra and Ed BordinPalm Beach Gardens

mmor1986

Feb 17, 2011

I first purchased a new BMW from Braman in 1999 and another in 2007. My father was in the automobile business in California a million years ago and I feel I have just a little insight into what makes a successful dealership. You want your personnel to be knowledgable, friendly, courteous, efficient, service orientated and always ready to go the extra mile. Braman have managed this in all areas. Freddy Rhemrev is an excellent example of all the above. Freddy guided me through my purchase of my 07 335. No pressure, Freddy was there to help and that he did. Freddy and all the staff I come into contact with are great. I can't imagine buying a car any where else.Sincerely, Michael J Moran

adamsbmw2011

Feb 16, 2011

I have trusted Willie with two of my purchases since switching to BMW/Mini and will soon make it three. He is as honorable a salesman as i imagined one could be. Willie gets me, but I think it's because he understands people and what we want. If you are buying a pre-owned, be honest about what your ceiling is and he will not break it. He knows the inventory and makes the steps you expect from a professional to make you an owner without reservations and second guessing yourself the next day.

Danny Watkins

Feb 16, 2011

We have been working with Nick Patel for several years and will continue to work with him on purchasing vehicles. He is detailed oriented, extremely patient and always willing to answer a question, research a vehicle for us and go out of his way to make us happy and satisfied. We have recommended him to interested individuals who would like to purchase a vehicle and they too have become lifelong customers of his.

dfreeman5335

Feb 15, 2011

Nick has helped my wife, Debbie, and I with a number of BMW vehicles, and is one of the most professional, ethical, and honest business people I have dealt with in any buying situation....not just related to the Automoibile business.Nick's timely follow-up and attention to detail are excellent, and Braman should be pleaseed to have such an accomplished Sales Representative on their Staff.

DrG1

Feb 15, 2011

Over the years now I have leased BMW's and the only person I would consider dealing with is Nick Patel. Over the years he has gone out of his way to help me when ever I needed it, he went above and beyond what was expected of him. An example, I recently returned and end of lease BMW and Nick had held in his desk,for three years,an extra electronic key to the vehicle just in case I ever needed it. I never asked him to do it and I can't believe that not only did he do it, but that he remembered he still had it, I had certainly forgotten about it. Another time I brought a vehicle in for routine maintenance, they were extremely busy that day and I had to get to work, Nick let me use his personal vehicle for the day. You just don't ever forget things like that.

jetrun1

Feb 15, 2011

really wanted a 2010 5 series wagonended up with a 2010 5 series GTjust felt pressured into buyingdont get me wrong i do like the new carits just i am a huge wagon fanand feel i should held out for onealso should have dealt with Freddieafterall he sold me my last two BMWsi am a very loyal BMW customer this is my fifth oneim not really blaming WillieI just felt pressured

llberrio

Feb 15, 2011

Nick's professionalism and attention to detail made buying my new BMW a pleasure. From the test drive to the financing and finally to signing on the dotted line, Nick made the process simple. I would not hesitate to recommend Nick to my friends and clients.

rpate0013

Feb 15, 2011

the whole staff at braman are class acts..they can't do enough for you...i highly recommend all of them'''also no stress dealing with them...thanks..to all ...the professionalism that they show is fantastic....i will highly recommend braman to all my friends

andrewscott

Feb 14, 2011

nick is totally dedicated to his customers and does everything he can to make sure the service and support is first rate, a true bmw professional,,,,knows the details and get the deal done.....the sales department is so far superior to the department at Vista in coconut creek. as a 4 time bmw customer, since 2008, i have leased two cars at braman and purchased one cpo and also purchased one car at Vista and services at both.every time i try to work a deal at vista, i have a new salesperson to deal with, very high turn over, i always Have to negotiate back and forth with salesman that have no authority to do a deal and every service the car come back filthy,,,,the is without exception. The pick up and drop off times at vista are always wayy too long often 30 minutes to drop off and get a car....vista also will not have a car waiting for pick up even if i call....a total hassle and waste of time in sales and service there...braman deals like professionals, none of the sales bull straight up fair deals and they honer appointments, when i drop off a car for service and pick up -no wait and the car comes clean in and out...how can vista always deliver dirty cars, always dirtier than when i bring in...i have had water spots, and brid shit on the car almost every time and always get excuses...never at braman..the last lease deal braman was $100/month less...that means vista wanted to steal from me $3600 on the same car/deal etc...so much for dealer loyalty, they are the losers here, that i why my last tow leases were from braman,,,in fact on my same street i live, three other nigherbors, all bmw owners all have switched to braman, and braman is much further from our house.nick is a better salesperson than everyone i dealt with at vista.

as427t

Feb 14, 2011

Nick Patel has always been an awesome sales person. This is not the only car I have bought from him,the reason i like him is cuz he knows the product and how to treat people really well. Been to many dealership in the past but his professionalism is best and the comfort level is even better. Keep up the good work. And the dealership is fantastic in every essence of the word. I have bought my last 5 cars there and the service has been the best not second to none just the bestMr.Vala

Bactor

Feb 14, 2011

Nick was very outgoing, polite and knowlegeable. He was willing totake me on a test drive to see features of the car an how the car handled. He showed me how features workedin the car, and helped me how to utilize all the features. I appreciated his taking the time to do so.

Bebe51281

Feb 14, 2011

Niraj is a great guy. He helps my family & I all the time in buying our cars. We would not go to anyone else. He understands our needs and is able to show us cars accordingly. He also is always available when we have any questions about the car. He is very courteous & polite. And extremely knowledgable about the cars

dianeturton

Feb 14, 2011

We were extremely pleased with the service and professinalism with Nick Patel. He was very knowledgeable and we would highly recommend our freinds and family for future buying. Again, we want to thank the Braman Team for a wonderful experience and look forward to working with Mr. Patel for our next Car.

Ilana

Feb 14, 2011

Nick Patel is by far the PERFECT 10 BMW salesman! Nick brings an EXTRAORDINARY level of knowledge of his product(s) to his consumer - from the motor under the hood to the latest in technology, and his delivery is impeccable on EVERY LEVEL! I cannot say enough about Nick Patel and his professionalism and friendly manner...I am on my 4th BMW at Braman West Palm Beach BECAUSE of Nick Patel and his persistence in delivery of excellence in product and services. Nick truly stands behind the product he is selling and makes the art of the sale a fun experience. For this, Nick should be commended as well as elevated to Management status as he has a particular ability to LISTEN and UNDERSTAND the needs and requests of all of his clientele!

kristinnance

Feb 14, 2011

Almost 5 years ago I wanted to purchase a BMW from my local BMW dealership, I had a horrible experience and almost changed my mind totally about buying a BMW until a customer of mine mentioned Bramen & how her experience was amazing, so I called Bramen on a saturday afternoon and spoke with Nick Patel. I explained everything that had happend & he assured me that he could help me find the Dream Car that i was dying for. So I drove an hour south on a sunday morning to meet nick... He was a ball of knowledge & actually convinced me to buy the Brand New 06 model that had just hit the dealership. I still have my car & I love it. He has seen me threw 3 sets of tires, an extended warrenty, an extended maintance warrenty, new brakes,& who knows how many regular services. I know I can always count on him & his team. Being a business owner I see many clients a day & i recommend bramen a 100%.

nilkic

Feb 14, 2011

nick does a great job. he is always very helpful. he is always willing to take the time to explain any questions i might have. i hope that i will be able to work with him in the future. i will be in the market in the next few months, and nick will be the first person i call.

Patedude

Feb 14, 2011

I have bought 5 cars from nick. My dad has 3 cars from nick. Love the service. My sister gets the car serviced here as well. When we have issues with anything car related he is ready to help. I have sent my friend to him as well and they all love him.

scottjays

Feb 14, 2011

Nick was great to work with. He worked very hard to get my vehicle at the price I wanted. I would def recommend Nick to anyone looking to purchase a vehicle at Braman. I will continue to use Braman for all my families vehicle purchases. Nick is very knowledgeable about his product.

AnthonyK

Feb 13, 2011

Nick Patel is always a pleasure to work with. I chose to go to Braman BMW and work with Nick rather than Vista BMW (which is only 1 mile from where I live) because of the great customer service Nick always provides me. In October I plan to lease my 3rd BMW and look forward to working with Nick.

bethblechman

Feb 13, 2011

Mr. Orth was extremely knowledgable about the Mini (having one himself) and answered all of my queries regarding the vehicle. The test drive of the car, with his instructions made the sale of the car. He went above and beyond after I needed to bring the car back for some minor touch up service by arranging for me to have a borrowed vehicle during this time so I could go about my business. I would refer anyone interested in a BMW or Mini to Mr. Orth.

gldnkngt

Feb 13, 2011

Freddy was exceptional in his approach and efforts to make sure I got my wife the car she needed. There are salespeople who are nice because they are salespeople, and there are genuinely nice people. Freddy is the latter. As long as he is in the car business in Palm Beach County, I will seek him out for my next cars as well. Hopefully, it will be at Braman, as Jose Ortega in the servive department has been terrific as well, as well as others I have come in contact with there. I only wish I could do something to repay Freddy for the help he's given me.Thanks again, and I will look forward to the next car purchase.

gregorybmw

Feb 13, 2011

I will never go to another dealer other than Braman Motors. Freddy and the West Palm Beach Braman BMW staff always go above and beyond to make getting a new car quick and painless. Every person that I encountered was friendly, helpful and made me feel special as a customer. Freddy went above and beyond to make sure I got the car I wanted at the price I needed. In today's internet savvy world, it's easy enough to find out what one should be paying for a car. Braman Motors ensures that everybody wins in the car buying or leasing transaction. My family has purchased over 8 vehicles from Braman BMW and I refer people to them all of the time. Being in sales myself, I have no tolerance for other people trying to sell me something that I don't want. I never feel that way at Braman.

jklorfein

Feb 13, 2011

This is the third care we've dealt with Freddy (2 leases 1 bought) and Freddy is a huge reason why we keep coming back to your dealership. We like his style. He informs without being "pushy". He even brought out a Mercedes we were very much considering from their used car department rather than the BMW X3. He allowed us to compare it side by side, while taking test drives in both. It allowed us to be confident in deciding to go with the BMW instead. Openness like that goes a long way with my wife and I when committing to a dealership.

medwork

Feb 13, 2011

Freddy is an excellent, professional salesperson. Easy to communicate with and always helpful. I have bought/leased over 5 cars in ten years and the professionalism is unmatched anywhere else. Braman provides a personal touch to the process.Keep up the great work!

nairon3605

Feb 13, 2011

Upon arrival at braman BMW , the front desk person showed me to sales person Willie Orth,he was very frendly.He showed me the car I want and explain the whole process of buying a vehicle,he took me for a test drive,it was great experience.The price of the vehicle was in my comfort zone.I would recommend my friends and family to visit Braman and see Willie Orth.

Thira

Feb 13, 2011

Recently purchased two vehicles with Mo and Nick. Respectful, courteous, and got the deals done. Followup questions and items taken care of expeditiously. Pleasant and would seek the individual again. Struck me as on the ball and quite knowledgeable about the product.

zorro2001

Feb 13, 2011

Mr Rhemrev was extremely attentive to my needs.After understanding precisely what I (and my wife) wanted,he gave us his advice.He was totally available for the car tests of the two models I was interested in.His degree of understanding the functions and mechanics of the cars (BMW) was clearly outstanding and far above any dealer I have ever seen.His experience in car racing must help him a lot.He was never pushy and was very professionnal.I had the occasion to see him at the car dealership for a recall on the model(minor).He was as polite as before.I really intend to have him as a dealer for my next BMW.

JKirst

Feb 12, 2011

I met Darren in July of 2010 when I purchased a 2011 BMW - 528I. I found him to be very knowledgeable, articulate, responsive to questions I had, a good listener, and a friendly person to deal with. I would like to commend Darren for his outstanding on-job work performance. I think he is a tremendous asset to Braman Motorcars BMW, and represents your company exceptionally well. He has kept in contact with me since my purchase, which is appreciated. John W. Kirst

shamwow

Feb 12, 2011

You know you have the best salesperson when there are literally 4 other customers patiently waiting for his service. Darren Lazar represents the understated style and class you would expect from someone selling the most beautiful cars on the road. You will not find a more educated individual on the range of vehicles BMW offers, nor will you find a more stress free sales experience. Mr. Lazar's reputation and established book of clients further let me know we were in the company of someone special. I was pleased that he spent so long after the sale explaining the features of my beautiful new 7series. I felt that I was treated very well and the showroom was modern but not cold and the selection of vehicles was excellent.

biskit

Feb 11, 2011

My visit to Braman was very nice. The dealership was very clean and i appreciated the coffee and goodies. The salesman i worked with was very courteous, knowledgable and professional. I would definately recommend Braman/Nick Patel to my family and friends. Thank you.

julieann22

Feb 11, 2011

Nick Patel was not only a great salesman when I purchased my BMW, but since my purchase has always remained available to answer any questions I had or to direct me to someone at BMW who could help me, which I believe is an even more critical element to making the overall experience of purchasing an automobile a pleasurable one.I would also like to comment that the service department at my BMW dealership has also been extraordinary, making what would normally be an unpleasant experience an easy and pleasant one. I always remark to my husband that it operates like a well-oiled machine.I can truly say that my experience with my BMW dealer has been like no other in my lifetime, and my husband and I have purchased many new automobiles. It is truly a pleasure to deal in every way with this dealership, and I will more than likely purchase my next automobile from BMW and will definitely look for Nick Patel as my salesman.A happy customer.

Kdyudragon

Feb 11, 2011

Nick has been awesome through the purchasing process the fact that we are coming all the way from Virginia is because of Nicks excellent service . I would definitely recommend Nick and the dealership to my friends and families. Thankyou for everything Nick

Kintu

Feb 11, 2011

I came in clueless looking for a car for my husband & Nick demonstrated great salesmanship by explaining every aspect of the car, discussed all options for different cars & also leasing versus financing options. He was able to answer all my questions with full confidence & knowledge. He seems extremely knowledgable & Braman is lucky him as a great employee. I would definitely refer him to my friends.

las

Feb 11, 2011

My salesman Nick Patel is very very knowledgeable about BMW's, the gadgets, and most important to me,the BlueTooth. I have bothered Nick on numerous occasions and he has always been friendly, helpful and patient. I emphasize friendly and helpful because he always takes my calls or calls me back the same day, unheard of! Who does that??? And he is ready at all times to assist me. I have shared Nick's name and number with others and would continue to do so -- he is a definite assest to Braman! Promote him! But make sure he is the only one who continues to deal with me...!!! He is a perfect representative for this dealership.

marameng

Feb 11, 2011

We purchased our new BMW on February 11, 2O11. Having purchased many vehicles over the last 35 years we have some experience in the process. Willie Orth and the staff are professional, knowledgeable, courteous and helpful.No question was left unanswered. From our first phone call to Braman to the final purchase, everything was handled in a professional and knowledgeable manner down to the smallest detail. We are extremely happy with our new vehicle and our entire experience at Braman Motocars.Margarita

Martystefanelli

Feb 11, 2011

Rodney is the only reason I still use this dealership for service. He understands what service is all about and treats you with respect. Lose him and I my need to look elsewhere for service.Price was rated poor because $600 for a new battery is too steep.

Patela2oh

Feb 11, 2011

I have bought several cars from Braman, all from the same salesperson and all 4 vehicles are handled by my same service manager. The knowledge and expertise of the sales person makes the process effortless and you always feel as though you recieve the best value for your money... Nick is always well informed and speaks to my concerns and needs with each vehicle. I would highly recommend both he and Braman, in fact I have sent several of my friends and family to him to buy thier vehicles aswell..

schillin

Feb 11, 2011

When we first bought our 2007 335i Convertible, BMW had problems with the new idrive system. Nick Patel was able to help us navigate the system when it was finally fixed. He also helped us solve some other issues caused by our original salesperson. He always made himself available to us whenever we had any questions or problems with the car, even when he wasn't working. Nick stepped in for our original salesperson who left Braman and treated us as if he had sold us the car. We live part-time in NY and have a choice to buy a new BMW from any local dealership, Hassel, Rallye or Braman, but we are determined to stay loyal to Nick, because we know we will get the best service and attention from him. It is always a pleasure to deal with Nick, who is intelligent, amiable and respectful.

Sharc240

Feb 11, 2011

Nick was most sincerely interested in making sure that I received the Exact BMW that I desired and worked hard FOR me to get the very best price!Since then, Nick has kept in touch with me on birthday, Christmas and sometime just to make sure all was well. When the time comes, I will always buy from Nick!My 2008 328i is super perfect! Service has been exceptional and easy to get in at the Jupiter dealership.Thank you very much for my sweet dream car!Sharon Adams

geisner

Feb 10, 2011

They were able to find the color and options that I wanted in my new car. They tracked the right car that was in transit. I was kept informed of the arrival date. The car arrived at the Braman dealership on the date that it was expected. The salesperson, Willie Orth was helpful with instructions on driving and car features. Very happy with the serice that I received.

Holhus

Feb 10, 2011

I was really impressed with Nick Patel's world class customer service. He was very knowledgeable about the BMW I was interested in and secured for me the vehicle customized with all the options I wanted. I waited a long time for delivery maybe 5 or 6 weeks. I otherwise would not wait that long for delivery of a vehicle but Nick was the consumate professional, confident and persuasive. He does an outstanding job selling his product(s)and is successful at it. I would purchase another vehicle from him.

kobren

Feb 10, 2011

This has been the best overall experience I have had with a car dealership from purchaase through today's date, including any and all maintenance and repair issues. Any issues that have come up have been addressed both promptly and efficiently. I would recommend this dealership to anyone looking for a BMW.

leffty

Feb 10, 2011

I have bought several cars from Nick Patel. For me, he is the dealership. Nick is the consummate car sales person. Very professional. Very helpful. I f he left you, so would I. Your dealership has to be more realistic about what it pays for trade ins. I feel I am being raped for a trade in every time I do a deal with you. Steve Leff

nikki wolpe

Feb 10, 2011

My husband and I would absolutely recommend Braman Motorcars Palm Beach to all our friends and to virtually anyone looking for a quality dealership. Nick Patel went out of his way to accommodate us and to make buying a new BMW a positive experience. His knowledge of the 335i was exceptional, and he took as much time as was necessary to explain the various features of the car to me. We live in Miami and had several other dealerships to choose from that would have been more accessible, but the drive toWest Palm Beach was well worth our time. In addition to Nick Patel, John Jenkins (the finance person), and manager Fred Castellanos really made us feel welcome. John took the time to answer our many questions about our loan, and Fred made sure that representations made by a former employee of the dealership who had since left were honored. Congratulations to this very special team....we'll be back for our next car!!!

riehlworld

Feb 10, 2011

Nick Patel in sales knows the BMW products and always recommends the right car for me.Keeps me updated on new models in the pipelineJose Ortega arranges for timely and reliable service. I have never been disappointed. Gets me a loaner when I need it.

thedekas

Feb 10, 2011

The reason is Nick Patel. I actually had a quote from another dealer that I came close to giving a deposit to. Nobody can beat his professionalism and committment to who and what BMW stands for. He continues to support me as I learn the car!Karyn

Jeff Lee

Feb 9, 2011

Willie Orth and Braman Motorcars earned an excellent rating from me because I have received excellent service on every level from them. I leased my 2011 328i convertible in December 2010. I could not be any more satisfied with the car itself or the customer service. During the purchase/leasing process, every question was answered professionally and every courtesy the dealership could extend to me, it did, making me feel like a long-time valued customer. Thanks Willie!

seth405

Feb 9, 2011

I purchased my previous 3 BMW's at this dealer(and one Mini Cooper), but wanted to "shop around" as they say, so I went to 3 other dealerships before coming back to Braman BMW, and boy am I glad I did. After the horrid experience's at Dealers in Miami (felt like I was at a used car dealer) and Pompano Beach (was talked down to about what car I "needed" for two hours), it was a relief to be treated with the professionalism you would expect of a BMW dealer.Excellent sales experience all the way around.Ask for Client Advisor - Nick Patel A+!My only complaint and I think this come's from the top and isn't really something the sales staff has a decision over:PLEASE STOP PUTTING FRONT LICENSE PLATES ON THE CAR'S!!! THIS IS FLORIDA, WE DON'T USE THEM HERE!!!

bocaotr

Feb 8, 2011

Willie Orth has been most accommodating and helpful to me since I first leased my car over a year ago. He has promptly responded to my calls and found resolution to my concerns. I will not hesitate to work with him when my lease comes due in the next year and a half. He is a credit to your organization!

horseregi

Feb 8, 2011

Willi made buying a car fun. I must say that is the first time I have ever said that and I have bought at least 25 cars. Thanks Willi for making my car buying experice fun. I really enjoy my car and I will be back to buy another car. Regi Baker-Higley.

jmmelhorn

Feb 8, 2011

Nick was incredible helpful. He is also knows exactly what he is talking about. I had some minor cosmetic problems with the car after purchase that Nick went out of his way to have fixed. He is also always available by phone to take any questions I have about the vehicle or anything else for that matter.

donnam561

Feb 7, 2011

I have been dealing with Braman BMW since 2001. I have had the same service manager for all of my 6 BMWs. 2 I still own. If ever there was a problem with the car, I was able to reach Eduardo Fuentes by phone, even on a Sunday evening. It was nice to know when the BMW sos people have to tow the car into the dealer, I have someone who is already aware of the problem I was having. He always went out of his way to make sure I had a BMW loaner.....very important when you own them. Always made sure all repairs were done in a timely manner. If they had to order parts and the car would take a little longer, he would inform me right away to make sure I wasn't going to be inconvenienced. If I was going on a long trip through the states, he always checked and or topped up the fluids, air pressure in the tires and wipers. If he ever leaves Braman for another dealer..I may have to follow him.I would also like to add that Vince Cerone, was accessable and listened to a problem I had with one of my cars nine years ago. He dealt with the situation in a way that made me come back and purchase other BMW's.Thank you for allowing me to voice my opinion. Donna McDonald

LARRICCIO

Feb 7, 2011

I HAVE BEEN DEALING WITH BRAMAN FOR AT LEAST 4 YEARS AND JOSE GOES ABOVE AND BEYOND TO CORRECT ANY PROBLEMS I MAY HAVE. HE IS ALWAYS AVAILABLE BY PHONE AND RETURNS YOUR PHONE CALLS IN A TIMELY WAY. BRAMAN IS FORTUNATE TO HAVE JOSE AS A REPRESENTATIVE FOR YOUR COMPANY.

luvphins

Feb 7, 2011

Working with Mr. Nick Patel was delightful. From the time you shake his hand to the moment he hands you the keys to your new BMW is a wonderful experience. Mr. Patel makes you feel special and he strives for 100% customer satisfaction. His knowledge and enthusiasm for BMW's is one of the reasons we bought our new BMW the same day! He has continued to follow-up with us to be sure we are 100% happy. We will continue to buy from Mr. Patel for all our BMW needs.

penty03

Feb 7, 2011

Nick Patel was outstanding.... he did not try to get me to buy anything that I had not specified. Normally I hate buying a car and going to a dealership.... however, Nick made the experience very pleasant and easy. I also dealt with a gentleman in financing... I do not recall his name... he, also was terrific..... he was polite, courteous and made a mountain of paperwork very easy to deal. It was a very good experience. Obviously, Braman trains their people very well... it is also impressive, as there is no real competition for purchasing a BMW in the area... the fact that they are still very professional and not overbearing, is a credit to Braman Motorcars.

ramuart

Feb 7, 2011

The feel of the dealership was friendly and professional. I did not have the feeling of being circled by vultures that I have had at other dealers. Mr. Orth was a pleasure to work with. He was patient answering all my questions and never made me feel like he was steering me toward a particular deal. He presented options to me that I had not even though of. I would buy a car from him in the future.

rlaphen

Feb 7, 2011

We saw an ad for a Lease on a BMW. We called Braman and spoke with Nick Patel. He answered all our questions and encouraged us to stop in. We did that very day and left the showroom with our new car. Nick was honest, efficient, and cheerful. I would recommend him to anyone considering a car from Braman.

Robert Feld

Feb 7, 2011

From the moment I step in to the Braman showroom I was treated with courteousness, respect and professionalism. Nick Patel's knowledge of the product, his understated friendly approach and professionalism were greatly appreciated. Nick worked to make very sure that my wife and I got the car and options we desired, no more no less. Our car was 'preped' and delivered when promised. Nick took as much time as we needed to explain ALL of the various devices and equipment, showing great patience when it came to instructing us on the use of the satellite radio and GPS. I have thanked Nick before and this is just another opportunity for me the thank him again and the rest of the staff at Braman for making the purchase of my BMW a real pleasure.Bob & Linda Feld

RTX52011

Feb 7, 2011

Nick is a solid guy - I trust him and that's put him in an elite league. He is always eager to help with any and all questions and goes out of his way to always go the extra mile. You are lucky to have him as a member of your team.All the best,Richard Todd

ksayler

Feb 5, 2011

This was one of the easiest, smoothest and most transparent new car negotiations I have ever experienced. Willie was extremely professional, thorough and knowledgeable. Braman had a huge selection of vehicles including almost any variation of colors and options.

cmpaharik

Feb 3, 2011

John is there when I need him.Very knowledgable about the new car I bought.I will recommend John to my friends.I look forward to seeing him and discussing the new car.I am very happy with the new car I bought and expect to buy my next car at BRAMAN MOTORS.

Dr2kds

Feb 3, 2011

My experience at Braman BMW was extremely positive. Having had multiple negative interactions in the past while trying to buy a vehicle, I was pleasantly surprised by the level of care I received throughout my buying experience. My sales coordinator John Weltzien was respectful, knowledgeable, and organized. Throught my entire experience, he went out of his way to answer my questions, work around my schedule and coordinate all aspects of the sale. Additionally, John and the Braman team facilitated a wonderful price on my new BMW. I look forward to continuing my interactions with this attentive team. Thanks!!

josycue

Feb 2, 2011

Mr. Orth was very personable and professional. You always want to return to a place (whether its a restaurant or a retail store) where the people are friendly and make you feel welcomed. I have recommended numerous friends to visit your West Palm Beach location. Although I live in Jupiter, FL (and you recently opened a BMW location there), I enjoy visiting and doing business with the WPB, FL dealership. Thank you.

shearj

Feb 2, 2011

110%+ helpful. Arranged BMW bike rack and hitch orders and installations and Black out windows for driver and front passenger. A seamless experience with no hassles and all details taken care of in a highly professional manner!!! Would highly recommend Willie Orr

Michele Duffy

Feb 1, 2011

Prior to coming to Braman we had visited another BMW dealership and the experience could not have been more different. My experience at Braman was outstanding from the moment we entered the door. The receptionist greeted us immediately and directed us to our sales representative John Weltzien. John was very pleasant and knowledgeable in all aspects of my car buying experience from different models, options, insurance requirements and a true accurate time line to deliver the car. John made us feel comfortable and not rushed as the other dealership did. John ordered the car for us and stayed in touch every step of the way from the ordering of the car to the day I took delivery. John is a very sincere and honest person which contributed to my level of comfort with this whole experience. John provided me with excellent customer service and showed a tremendous attention to detail which I certainly appreciated. The day I picked up the car John again demonstrated exceptional customer service with the amount of time he took to go over the options on the car and how to work everything. Buying a car can be stressful and overwhelming and I just wanted to express my true thanks to John for all of his help in making this an enjoyable experience and I look forward to getting my next BMW with John.

Rental

Jan 31, 2011

Our salesman, Willie was exceptional. He really knew everything about the car. His knowledge and the service he provided exceede our expectations even long after the sale. We have never experienced this level of service at any other dealership in the area.

gymgarcia

Jan 29, 2011

Simply it was an excellent service and we got the vehicle we needed. Willie showed us every sngle feature available on the X5. This gentleman is extremely knowlegable with evry aspect ad features on the X5.Afte the test drve he showed us and toured us through the service department. This is smething no other person ha dne for us.

patrickgagliardi

Jan 28, 2011

Beautiful showroom and excellent service reputation Very friendly sales staff and personable managerFinance department extremely helpfulSalesperson Willie went out of his way to accomodate our needssecond car purchased at this dealership and would not buy anywhere else

bobdut

Jan 27, 2011

I have bought several BMW's from Braman and specifically, from Nick Patel. Although I live and work in Tampa, I still buy my new BMWs from Nick. The level of service before and after the sale I get from Nick makes it worth the complexity of buying from a dealer that's not in my area. I'd like to commend and thank Nick for his superior service. I strongly recommend Nick and Braman every chance I get.

cakdavis

Jan 27, 2011

Braman made everything easy. I showed up one morning asking for information about an X5 and Willie Orth spent his entire day with me. We talked about my needs/wants and then test drove multiple vehicles before deciding. Then Willie went on the hunt to find EXACTLY what I was looking for. The sales manager was reasonalbe and the finance department made it all happen. I would recommed Willie and Braman without hesitation.

wpbgators

Jan 26, 2011

Willie is a nice and good salesman. He was fine to work with however his follow up is poor. We bought my wifes car and there was a scratch in the rocker panel, during delivery Willie and the GM said "make an appointment, take it to service, we will get it fixed while you wait." A week goes by and I take it to service and they said they needed to keep the car and we would have to make another appointement to come back. I made an appointment to do so and Missy gets a call from serivce the day before the appointemtn who said it needed to be arranged as a sales concession and she would have to call Willie to work it out (why cant you work that out amounst yourselves and not involve your cusotmer?). Missy talks to Willie everything is supposedly fine, she comes in and they had to give her a rental, becuase it is not warranty serice it is a sales concession, sales later does not give a PO to enterprise who charges us for the rental, it was later refunded but required repeated follow up from us to do so, I felt like there was little follow through and it was aggrivating. Then we come back a month later to buy ANOTHER car from Willie on January 8th. It had to be ordred and Willie said it would be 6-8 weeks, at the time of purchase he said he would call me with a production number so we could track it's progress. Today (1-25) I get an email from Willie who sends me the production number and said the delivery will be March 31 (12 weeks from order). It is what it is and I am willing to wait, but given his track record for follow up, I am curious if the order was entered in a timely manner. Perhaps its the end of the month and he needed to turn the order in for his commission.

jpriest2

Jan 25, 2011

Very helpful and knowledgeable staff. They took time with me and I never felt rushed. They taught me the features of the car and made sure I was comfortable with them. They offered for me to come back for more instuctions as I gained more confidence. Mr. Orth was a pleasure to work with.

josephlorenzo

Jan 21, 2011

I went to this dealership solely to learn about thew BMW car lineup and was immediately greeted by Willie Orth who proceeded to explain the various models, their specifications and their price points. After ascertaining my desire for a 7 series he immediately put me in a 750 Li for a test drive explaining during the ride the features of this model, the various offered specifications and the functioning of the navigation system. After the test drive, I decided to purchase this car if the price was reasonable knowing full well that the model that I had chosen was expensive to begin with. Our negotiations on price at purchase were fair, in my opinion. After purchase, I also was able to test the service dept.I was greeted very courteously with an appointment that was on time and work performed was excellent. Because of my experience, I would not hesitate to recommend this dealership and Willie Orth for a BMW purchase.

rmann67

Jan 21, 2011

Over the many years I have been purchasing vehicles, I have met very few dealerships and salespeople that will be upfront and to the point in a timely manner. As an informed consumer, I usually know what I want before approaching the dealer. In theory, this should allow for a quick and easy transaction minimizing my time and the dealerships time. That had been in theory however as most dealers still seem setup for delay tactics - multiple hour visits, approvals from higher end managers that "can't be located...". Even after many hours, many will pressure you with the "stacking approach" of calling in multiple salespeople, floor manager, finance manager, etc. and having them stand around you until a deal is signed. Braman BMW and John Weltzien were such an exception to these findings. John recognized that I was informed and knew which BMW model I wanted, the options it needed to have, and the lease terms I was looking to negotiate. The process of buying a car has never been simpler or quicker. In just a short time, John arranged to have my M3 convertible built the way I wanted it, a date in a few weeks to take delivery and tour the BMW factory in Germany, and John even arranged (at my request) to have the M3 arrive at the BMW Performance Center in South Carolina! Now my 14 year old son can join in the fun of watching our new M3 join the family! I could not be happier with the treatment that Braman and John Weltzien gave me. He is knowledgeable, upfront, to the point, and values my time. I can't imagine ever going anywhere else for the next one.

dimples6925

Jan 20, 2011

We have been in business with Braman Motorcars for years. We have purchased at least 26 cars for both personally and show. The service has been outstanding since day 1. Freddy has always gone above and beyond for our company, and the owner. Braman has also had us at the Racewat events at the Palm Beach Raceway which have been awesome! We will always send customers to you for vehicles and great customer service!

5thAveTommy

Jan 19, 2011

I was greeted upon my arrival by Mo, and he made me feel very comfortable. I had called ahead and made a appointment. He new I was interested in a new lease, and that I liked the 128i coupe. He told me all the features and benefits and was very thorough, and new his inventory. We went for a test ride and I was sure that this was the car for me. With the help of the manager Raj, he was able to provide me with everything I had requested. I obtained the exact monthly figure that I had requested, and they even made the first payment for me. I am extremely satisfied with the level of service and attention that I have recieved from Mo. This has been the best experience I have ever had from a dealership, and I'm 60 years young.I would and will recommend Mo, and Braman Motor Cars. I look forward to doing it again in 36 months.

cdempsey

Jan 19, 2011

Nick Patel is one of the most patient and knowledgeable people in the car industry. I have worked with Nick on my last 5 cars and have sent several people to buy cars with him. Everyone i know, from knowledgeable buyers to un-experienced shoppers, have thanked me for sending them to Nick. Raj Alexander in finance and Chris Huffman in service have also made my experience at Braman Motorcars an absolutely positive one and combined, these three gentlemen are what will keep me buying cars from Braman.

cfesta

Jan 19, 2011

When I first began working with Braman, Freddy anew Danny were fantastic by all accounts. Freddy made made my sales experience very quick and easy. Freddy's knowledge of the product and friendly attitude made my car buying experience unmatched. Danny was also fantastic with making me feel welcome and introducing me to Freddy. Thanks to those two men, I will be a Braman customer for life.

cjanney

Jan 19, 2011

Braman & Mo were great from the start. They were very helpful in the selection process and were able to answer any of my questions. Mo knew the cars very well. Mo handled my order (and subsequent changes) with great accuracy. I did all the price negotiations over the phone. I had my best price in hand and told Mo he had to beat it by $100 to get the order. The whole process took two calls and less than 5 minutes. I picked up the car at the Performance Delivery Center in SC, which I highly recommend to anyone who can spare the time. I would not hesitate to buy my next BMW from Mo and the fine folks at Braman. First class job all the way!

gvita

Jan 19, 2011

Excellent service. Tried to accomodate my needs and my objections. Dealership was comfortable and no pressure sales approach was appreciated. Also good follow up on questions and issues not immediately solvable. Ended up getting two vehicles from the dealer.

johnwigzell

Jan 19, 2011

Very friendly and knowledgeable employee. Willing to pick me up at my home - 30+ miles away although this was eventually not necessary. Good follow up. Financing options fully explained. Re: price - I would have liked to see a detailed bill of sale/specification showing the base price plus the many options and their individual cost rather than just one total. We did go through it at the time but I did not get a screen print. Otherwise a first class experience.

Pamela Eidelberg

Jan 19, 2011

Although I have always thought that buying a new car should be fun even exhilarating more often than not that joy is somewhat diminished by the car buying experience itself which can range from the general high pressure sales tactics, to the waiting in small cubicles, getting overwhelmed by the fine print, and wading through the double-talk after the proverbial hand-shake is over. Not every time of course, but often enough. Not so at Braman Motor Cars BMW! And certainly not so when you have the good luck to purchase a luxury car from salesman, Willie Orth, whose personal integrity has single handily changed my view of car salesmen forever more. Mr.Orth is truly the consummate professional knowledgeable, friendly, patient and honest. And most impressive of all, he follows up on every question, keeps every promise, and makes you feel like no detail is too small for him to deal with as part of the service he provides to his customers.

pbaron88

Jan 19, 2011

Freddy Remrev was awesome. A nice, easy to work with guy. No sleezy used car sales feeling. it was a nice relaxed environment. My credit was a little sketchy & he went to town for me.. I recommended him to a few friends that also purchased cars from Freddy and had the same experience.

rappaportd

Jan 19, 2011

Willie is always very helpful and works very well with us. He explains the car thoroughly and is always available if help is needed. Always willing to deliver the car and treat you like a king. He helped with BMW Assist in setup and taught us how everything worked.

raptorman

Jan 19, 2011

I think this is the best run dealership in North America! THe staff is incredibaly polite and efficient and when you walk in they make you feel special. In fact I wnet back 3 weeks later and purchased another car from Braman. I would highly recommend them to anyone considering a car purchase

smill118

Jan 19, 2011

I had wanted to purchase a BMW for years but I hate the back and forth haggling and aggrevation with getting a car. I called and spoke with MO and he was fabulous. I drove 2 hours to Braman and Mo sold me the exact car at the exact price I wanted to spend. I would definitly recommend Mo to my freinds and family and anyone looking for an honest car salesman. (they do exist!)

speedlogix

Jan 19, 2011

Willie greeted my husband and I in the showroom, showed us the X5 in there and then helped us look at the ones on the lot as well. He was very informative and took me on a test drive while my husband waited in the showroom with our baby and then took the time to take my husband out on the test drive as well. We had planned to order the exact vehicle we wanted and Willie was helpful in making sure we did so before the rebate expired so we got the best price. The dealer got one in very close to what we wanted that night so we purchased it the next day and saved even more off the price. Financing was a breeze and the most enjoyable experience I have had buying a car. My next vehicle will be a BMW from Braman and I'm encouraging my friends and family to do the same!!

Zlatarus

Jan 19, 2011

This experience has been a wonderful one!!!!!! Everyone in Braman was wonderful!! Very intelligent, made sure I knew everything about my new car!!! Very Friendly!!!! Nick has been amazing, he has helped me out with everything! He has gone through every little detail of the car information, and made me feel very comfortable!!!! The buying process was very fast and easy, they cared about my needs and wants.Thank you once again!!!!

paulappolonia

Jan 18, 2011

Since 1997 I have purchased a total of 6 BMWs from John Weltzien. I have had nothing but positive experiences with each vehicle and in my dealings with John. I have reached the point where my level of trust and respect for John is so high that I simply call him when I am ready for my next purchase; tell him the vehicle that I want; and I know I will get the best price without having to visit the dealership or waste time squabling with other dealers (I live in Ft Myers which is a 2.5 hour drive from John in West Palm Beach). The vehicle is ready on the date and time promised with minimal time required to complete the necessary paperwork. John is honest, dependable, and delivers on his promises - plus is just a nice guy! The best testimony I can give is that as long as I am fortunate and able to purchase vehicles of the quality and luxury level of BMW, I will always do so from John. Paul Appolonia

gr8one88

Sep 10, 2010

by far the service of braman bmw is the worst of any PLACE i have ever experienced in my life. the entire service staff is stuck up brats. words cannot describe how dumb they are. they are unbelievably dumb they are incapable of following simple directions and do not listen to anything from anyone. this goes from the bottom to the top. every last one of them NEEDS to be fired. in complete contrast in service bmw of fort myers is the best service of any dealership. braman bmw service does not even listen to the north american headquarters when they correct them. please someone in power please do something about this. i am ashamed to live in west palm and own a bmw because of the disrespect the service shows. they are not helpful or kind in anyway.

wgerold3

Sep 2, 2010

I bought a brand new, expensive car at Braman, WPB. I had none stop problems with this car since the purchase. Once the car was delivered, I was treated like dirt every time the car ended up at their lot yet with another problem. (I was made to feel as if I was the real problem instead of the car)!I've owned many high end cars and never got this kind of treatment in anywhere!Do yourself a favor and stay away from this dealership!!!

johnrusso

Jun 23, 2010

purchased vehicle now four weeks later have not received title every time i can different reason way i have not got it yet

CU2MRO

Feb 28, 2010

It has been a pleasure driving my X-5 these past 3 years. The battery failed one time around the 15th month and they charged it and they gave me (without charge) a brand new trickle charger should the battery lose a charge again. About a year later, the battery needed charging and I had plenty of time as I was warned via the on screen window about low battery charge. I charged the battery via the trickle charger and called Service; Eduardo got me into service the next day and they replaced my battery, washed and cleaned my vehicle. I should mention that I only have 10,500 miles on my vehicle after 3+ years of ownership and perhaps driving more often might have extended the battery life.

JSGELLER

Feb 28, 2010

I HAVE NEVER HAD AS AWEFUL AN EXPERIENCE IN TRYING TO PURCHASE A NEW CAR AS I DID WITH WILLIE ORTH AT BRAMAN BMW IN WEST PALM BEACH. IF YOU HAVE THE UNFORTUNATE EXPERIENCE OF MEETING WITH HIM WHEN YOU GO TO BUY A CAR -- RUN AND RUN FAST!!!!AT FIRST, WILLIE WAS A TYPICAL CAR SALESMAN -- SLIGHTLY AGGRESSIVE - BUT HELPFUL IN REVIEWING THE AVAILABLE OPTIONS AND TEST DRIVING THE CAR. WHEN IT CAME TO ACTUALLY CUTTING A DEAL, HOWEVER, HE BECAME A WHOLE OTHER MONSTER.I MADE THE MISTAKE -- AT LEAST ACCORDING TO WILLIE (I WOULD, HOWEVER, SUGGEST THIS TO ANYONE TRYING TO BUY A NEW CAR, EXCEPT MAY IF YOU'RE DEALING WITH WILLIE)-- OF SHOPPING AROUND TO GET THE BEST PRICE. AT FIRST, WILLIE TRIED TO CONVINCE ME THAT BRAMAN BMW WAS THE ONLY "HONEST" (HA!) DEALER SELLING BMW'S, AND THAT ANYONE ELSE THAT I SPOKE WITH WOULD LIE TO ME JUST TO GET ME IN THE DOOR, AND THEN WOULDN'T DELIVER. WHEN I ACTUALLY DIDN'T LISTEN TO HIM AND SPOKE TO SOMEONE ELSE, AT FIRST HE CHALLENGED ME TO GO VISIT THEM (AND WHEN I SAID I HAD NO INTERESTED IN DOING THAT), HE INSISTED THAT I GET THE OTHER DEALER'S OFFER "IN WRITING" BECAUSE OTHERWISE HE WOULDN'T TALK TO ME ABOUT THEIR PRICES. BELIEVE IT OR NOT, IT ONLY GETS WORSE.....I NEGOTIATED BACK AND FORTH BETWEEN THE TWO DEALERSHIPS, WITH WILLIE CONTINUALLY TRYING TO CONVINCE ME THAT I COULDN'T RELY UPON WHAT THE OTHER DEALER WAS OFFERING. FINALLY, I APPARENTLY GOT TO A PRICE THAT WILLIE WOULD NOT MEET -- BUT HE WASN'T MAN ENOUGH TO SAY SO. RATHER, WILLIE OFFERED ME A PRICE THAT HE HAD NO INTENTION OF HONORING, JUST TO GET ME TO GO BACK TO THE OTHER DEALER AND EITHER SCREW-UP MY OFFER OR SCREW-OVER THE DEALER. WHEN I CALLED WILLIE AND TOLD HIM THAT I WOULD TAKE HIS OFFER, HE TOLD ME "NO -- I CAN'T SELL YOU THE CAR AT THAT PRICE. I JUST QUOTED THE PRICE TO YOU TO SCREW OVER THE OTHER DEALER" (NOT TO MENTION POSSIBLY ME)! AS A RESULT OF THIS DISCUSSION, MY CONVERSATIONS WITH WILLIE AND BRAMAN BMW CAME TO A CLOSE.FYI -- THE OTHER DEALER, COGGIN BMW OF FORT PIERCE, FL, NOT ONLY DELIVERED ON THE DEAL THAT THEY OFFERED, BUT THREW IN A BUNCH OF OTHER SERVICES AND ADDITIONAL OPTIONS THAT BRAMAN WOULDN'T OFFER REGARDLESS OF PRICE -- INCLUDING "VALET SERVICE" FOR ALL FUTURE SERVICE ON MY CAR. MOREOVER, THE SALESMAN FROM WHO I EVENTUALLY PURCHASED THE CAR AT COGGIN BMW -- RONNIE MCFARLAND -- WENT ABOVE AND BEYOND, AND MADE THE PROCESS EASY AND ENJOYABLE. I MANAGED TO BUY MY NEW CAR OVER THE PHONE/INTERNET, MAKING MY ONLY TRIP TO FORT PIERCE TO ACTUALLY PICK UP THE CAR. I WOULDN'T GO BACK TO BRAMAN BMW -- OR WILLIE ORTH -- IF HE WAS THE ONLY CAR DEALER ON THE FACE OF THE EARTH -- I THINK I WOULD RATHER WALK!JEFFREY S. GELLER

pissedatbraman

Nov 28, 2009

Our overall buying experience was completely soured by TJ Grabell who clearly took advantage of us as it pertains to the financing of the car.Specifically, TJ first told us that based on our credit, he could secure financing at a rate of 4.9%. We thought that was great as we had already obtained quotes outside of Braman for the same amount and we can wrap things up same day rather than have to come back. He then told us that he can get us a better rate, however we have to build into the price of the car the purchase of nitrogen for the tires and dent protection - a total of $599 - and that despite the increased cost, the reduction in rate would leave the payments the SAME! That was a lie. We took his word for it at the time, however, we should have realized something didn't smell right when with over a 700 credit score, we can only get more attractive financing subject to purchasing an unneeded service, the benefit of which we may never realize. Shame on us for believing an auto finance manager. After going home and having the opportunity to recalulate the difference between what the payments would have been at the higher rate without the addtional charges versus the lower rate with the charges, the difference amounts to $565 over the life of the loan to the dealer's benefit. Again, shame on us. Price without Nitro/Dent Protection: $20,633.53. Interest rate 4.9%. Payments over 60 months - $388.44Price WITH Nitro/Dent Protection: $21,266.41. Interest rate 4.56% . Payments over 60 months - $397.85 Frankly, it's less about the $9.41 per month additional we have to pay than it is the principal of the situation. We didn't need Braman to arrange the financing. We had alternate financing at comparable rates arranged outside of Braman and TJ knew that. I'm still not fully convinced that the lower interest rate of 4.56% wasn't available to us even if we didn't "buy the extras", which would then have been a savings of over $750 over the life of the loan. Further, if we absolutely had to, we could have easily paid cash, IN FULL, for the car. It comes down to one word - respect. What we don't appreciate is being lied to, being sold things we don't need, nor want, being told "it's free" and that it doesn't cost us anything, when in fact it does and the dealer profits not once by selling the car to us, not twice by arranging the financing, but THREE TIMES for selling us something that we are told won't cost us anything extra when clearly it does.

justnavigate

May 12, 2009

In the last 3 months I have visited the dealership three times to look at a 3 series. I walked around the lot for 10 or 15 minutes, went inside and was never confronted by a salesmen even though they were just standing around talking or sitting at a desk. I made eye contact with several of them and no one decided to talk to me. I was with two other friends of mine and all of us had the same experience. I am younger and feel as though they don't see me as a serious buyer. What they fail to realize is that someone such as myself who goes to a very wealthy school has a large influence on people and their impression of Braman. I have actually never heard anything good about Braman from a younger person. (19 - 22 years old) I think they should rethink how they treat their younger audience, being in West Palm Beach, there are a large number of serious buyers that are young. When I buy my BMW I will go to another dealership.

steeda0011

May 1, 2009

Mrs. Desmond was extremely friendly, understanding and knowledgeable about the cars we were interested in leasing. She made us feel at home and were the only thing important to her. She also explained the functions of each car we reviewed.Mr Steve Grossman was also extremely friendly, professional and did everything to make the BMW priced so we could take it home. We will always shop at Braman. Carly Conte

mill

Nov 22, 2008

ralph fonti is assit to your company. i was in for service on nov.13 th and was taken care of in a very professional manner. my answer to your survey in all category's is number 5. thank you millard kram 561-602-8281

repstein

Dec 24, 2007

Liars, cheaters, scammers.

Backdoctor

Jul 4, 2007

I have had terrible service there. Often it takes two to three visits to address a problem. Communication to owner is poor.

princer

Oct 10, 2003

I had no idea that so many people have felt the same things I have in my shopping for a BMW. I live in south Florida. And all the dealers in Broward county, and Miami area are the absolute worst.<br><br>Yet I'm on my 12th BMW....I buy one every year and every year I hate the dealer and the sales person. but they happened to have what i wanted.<br><br>So this time I took a long shot, I called BRAMAN MOTORCARS in west palm beach....Their Braman MIAMI has the worst rep of all dealers........ BUT THE WEST PALM IS TOTALLY DIFFERENT IN MANAGMENT ATTITUDE AND REPUTATION.<br><br>I SPOKE WITH RAJ H. HE GOT ME THE CAR I WANTED WITHOUT PAYING EXTRA FOR TRUCKING AND TREATED ME LIKE THE MOST IMPORTANT PERSON IN THE WORLD. <br><br>I have refered 5 sales to him since and they all agree with me. <br>If you are local in florida and are fedup of it all like I was call my sales guy RAJ HARJANI he is a diamond in the RUFF and at the age of 23 he is one of thier top salesperson and I AM SURE HE WILL MANAGE THE DEALERSHIP ONE DAY.<br><br>He always picks up my car and all my friends cars and services them and drops them off. I know I payed too much but for the service he provides and just dealing with him; I feel that I should have payed him even more......RAJ and Braman West Palm are worth every penny.