Branhaven Chrysler Jeep Dodge Ram reviews

j

Nov 3, 2016

Came in with pre-approval wouldn't give me a price for actual vehicle. Weirdest thing every I even have a friend's family like here's the price I am financed call it a day. 30 Min sale.

Dumb

Nov 1, 2016

I've been dealing with this dealership for the past few vehicles and each time I've had a great experience from the time I walk in to the time I drive out.

Happy customers

Oct 31, 2016

Brandon was very helpful with our lease of our 2017 Jeep Wrangler, Brandon made the process very smooth and we felt very comfortable with him. Looking forward to doing with him again when our lease is up if not sooner.

Janet

Oct 31, 2016

Very friendly staff, brandon helped with extensive knowalge of jeeps. Easy to work with, stress and worry free. Would refer Branhaven to anyone looking to get a new vehicle!

Michelle Olson- Fairfield

Oct 31, 2016

I cannot say enough outstanding things regarding the experience that I have with Branhaven and especially my salesman, Michael! In the past, aside from getting a root canal, walking into a car dealer was always my least favorite things to do! Take note, I used the word was (as in past tense) because that is NOT the case anymore as long as Branhaven and especially Michael are around! Michael is such a huge attribute to this dealership!Michael is absolutely the most informative, patient, personable, laidback, professional person that I have ever had the pleasure to do business with. Not once did I ever feel like he was in a hurry because he had something else to do or another customer to take care of or that I was taking up too much of his time. I NEVER once felt pressured or had to hear one of those (in the past) silly, tacky, cheesy, car dealer lines. Come on.you all know what I am talking about! On Friday when I picked up my new Jeep Grand Cherokee, Michael walked me through the whole thing from bumper to bumper and even emailed me a link to some very informative videos for me to refer to in the future in case I need a little refresher course.Communication was awesome with Michael from start to finish, whether, text, email or phone call.he was right there every step of the way to answer any question that I had and I know he will be there for any question in the future whether next week, next month or next year! I will refer my extended family, friends and co-workers to ONLY Branhaven from now on and will insist that they ask for Michael if they want a painless, smooth, un-stressful experience! I wish I could select more than 5 stars when asked "How do you rate your experience with Michael".Also want to give a quick shout-out to Nicole! She was always so welcoming and friendly with a great big smile every time I saw her..... she left me with the sense that she really loves her job and thoroughly enjoys the customers that come along with it! Thank you Michael and Branhaven..I LOVE my new Jeep Grand Cherokee!Michelle Olson- Fairfield, CT.

Yellow Ram

Oct 31, 2016

For the first time I went into a car dealership and wasn't stressed out or pressured. Brendon made the car buying experience stress free. Great job!

Ramtruck2500

Oct 27, 2016

Thank you for the hard work Bryce! I'm loving the truck! Would recommend both you and John to anyone looking to buy a vehicle!

Petertaylor1009

Oct 26, 2016

My Wife and I bought a new Dodge Ram 1500. The staff was friendly, helpful and professional. Thank you Bryce, Carlos and John. Loving the truck.

rich123

Oct 25, 2016

Brandon Greenspun was very helpful in taking a no-nonsense approach to sellIng the 2016 Grand Cherokee. The price was negotiated quickly and the terms were quite satisfactory. He had a thorough knowledge of the vehicle and answered all of my questions promptly. You cannot ask for more than that. Would certainly deal with Brandon and this dealership again

Wall-E

Oct 25, 2016

Bryce was very pleasant and happy to show us a several choices of the vehicle we were interested. Her manager quickly offerred a deal that worked for us and our budget.

kristyn anthony

Oct 23, 2016

I was so happy with Branhavens sales approach. I was unhappy with 2 other dodge dealerships (Ellington, CT & Enfield, CT) that I had previously visited due to my location. The drive was WELL worth it for Branhaven! There was no run around for pricing, no twisting my arm to purchase. Brandon was a GREAT salesman. The no hassle, and friendly attitude is what sold me. Allowed me to think things over without interruption of unwanted phone calls and respected my work schedule.

Sajo

Sep 30, 2016

I'm very very pleased very happy very Happy very good Truck. I like it thank you very much so far so good thank you

Gene

Sep 30, 2016

Michael Polvere did a great job finding a truck that worked for me and providing me with the turn key installation of plowing package. I highly a recommend this dealership and this salesman. He knows the product very well and recommend vehicles that are the right fit for the job and do not over sell. I feel like I got great price with some great incentives from Chrysler

Heather

Sep 30, 2016

We have been looking for an SUV and visited several dealers. We were looking for some specific features in a certified Grand Cherokee. Michael was very knowledgable and helpful and worked around our busy work and family schedules to make the whole process easy. Michael and Jonathan were a great team for us. We love the Jeep and would definitely work with them and this dealership again.

Jl0710

Sep 30, 2016

I took my time in searching for a new vehicle. I knew I wanted to be in a jeep and after looking at the Wallingford dealership and the Milford Jeep dealerships I was extremely happy with my decision at Branhaven. The other dealerships seemed to just want to get the sale and move on. Michael Polvere from branhaven really took the time and effort to get me into the exact Jeep I wanted and could afford. He was attentive and answered any questions I had whenever I had one. Would highly recommend this dealership and Michael to anyone looking to purchase a vehicle!

KATELYN MEALEY

Sep 30, 2016

I walked in around 5 pm and was immediately greated. My sales person wad Michael and he went above and beyond to make sure I had an amazing experience. He continued to help MW after I purchased the car when I needed a service and cilajet treatment. He was very straight forward and you could tell he truly just wanted what was best for the customer.

Bob

Sep 29, 2016

I was able to shop online and they had the cars they said they had. Brandon was courteous and professional and able to help me with my first Jeep purchase. Very helpful.

Janele M.

Sep 28, 2016

I had a wonderful experience buying a certified Jeep Cherokee at Branhaven. Mike and Nathan worked with me to get me exactly what I came for, gave me a great deal on my trade, and it was a painless and easy process from start to finish. Mike made sure to check in with me and give me all the information I needed, and has followed up with me after the buying process as well. I was referred here from a friend, and won't hesitate to refer others now that I am a customer. Thank you Mike and Branhaven!

Pfort24

Sep 27, 2016

Brandon pinpointed exactly what I was looking for. He listened, built rapport, and made it happen. I look forward to buying another jeep from him.

Ndemarzo

Sep 24, 2016

The whole staff is super friendly and excellent to work with. Steve was amazing and made the process seamless. The finance portion was quick and easy... Nathan was awesome! We would highly recommend Branhaven!

DBJeep

Sep 22, 2016

I bought a certified pre-owned Jeep Cherokee today from Steve and the experience was great! No pressure, no sales talk, Steve just asked me what I wanted, and how he could help. Steve and Howie worked on giving me the best they could for my trade in and I drove away with my vehicle that day.In all the years and cars that I have bought, this was by far the best experience I've ever had at a dealership. I would definitely recommend them to my friends.

Paige531

Sep 16, 2016

I had a great experience with not only Steve but with Carlos and Nathan as well. It's hard to find a dealership where everyone is on the same page and treats you like a person! They got me into the car I wanted and out the door with no hassle. Thank you branhaven!

Pinot1223

Sep 15, 2016

Brandon was a pleasure to work with. he was very helpful and informative. Everything went super smooth. He even came into work on his day off to complete the final signings. I would absolutely recommend him to friends and family.

Leon S.

Sep 12, 2016

My experience at Branhaven was overall a much better experience than that at any other dealership since I moved to CT. Friendly, helpful and knowledgeable staff. That was the best part, at Branhaven they actually knew what they were talking about and if they didn't know the answer they found someone who did.

Tony Jarrett

Sep 8, 2016

Thank you Brandon and Nathan for keeping a relatively burdensome process quick and simple. I enjoyed working with you both. I appreciated you both taking the time to explain the contracts clearly.

2015buggy

Sep 7, 2016

My husband and I went to Branhaven just see if we would be able to consider buying two vehicles from a dealership instead from someones driveway. Ryan and Nicole worked together asking us a few simple questions and came back with a bunch of keys and brought us out to look at a variety of vehicles. I couldn't believe the year, low mileage and how clean the cars were. We were in our price range and we weren't buying someone else"s headache. We each chose a Jeep Compass. We were able to laugh and joke with Ryan and Nicole through the whole process it was very relaxed situation. Who would think buying two vehicles at the same time could be so easy and not stressful. Thanks to Ryan and Nicole they made it happen.

Harmon Family

Sep 7, 2016

This was the second car I purchased from Ryan at Branhaven, the experience we had purchasing our first brought us back for the second. Ryan took the time to understand what we were looking for and our needs in a vehicle, there was never any sales pressure in the process and as we narrowed down what we were looking for he took care of all the details to make it happen. Truly a painless experience thanks to Ryan's efforts.

Maisonet

Sep 5, 2016

Brandon was incredible in helping us identify our needs and worked hard at meeting them. He listened and addressed every concern we had and explained all the benefits. He stayed late and worked hard at making sure we had what fit our lifestyle. It was more like talking woth a friend and not a pushy salesman.

David Komdat

Sep 1, 2016

Michael Plovere went above and beyond to ensure everything went smoothly before and after the sale. He is very knowledgeable and makes you feel at ease with the whole buying experience.

Abby20

Aug 31, 2016

Brandon was extremely helpful, he knew everything there was to know about the cars and answered every question. He gave me all my options and I ended up leasing my car and I am very happy with my jeep!

amalapit

Aug 31, 2016

I was looking for a sub-compact SUV and decided to go with a Jeep Renegade. I was trying to decide between a Limited and Trailhawk, and went to a few dealerships locally here in NY; I was in the area by Branhaven in CT when I decided to test drive a Trailhawk. Mike Polvere was VERY informative about its features during the test drive, and was honestly the BEST Jeep associate I dealt with during my ENTIRE vehicle search. He was very helpful and was very easy to communicate with and reach out to, both after the test drive while I continued my search, and after the purchase when I eventually decided to go with the Trailhawk I test drove earlier at Branhaven. If an employee is a reflection of the rest of the dealership, then Mike is a GREAT example and wish it would be easier for me to take my Renegade in for any future service at Branhaven, but unfortunately they are about 2 hours away from me. I hope I can find a dealership as easy to deal with nearby, but I wouldn't hesitate in recommending Branhaven, especially because of Mike Polvere.

BlackHat4221atyahoo.com

Aug 31, 2016

Everyone was very friendly and caring. Had free refreshments and everyone was smiling. Had a good experience with Branden, after my test drive i knew this was where i wanted to purchase.

CuryYvie

Aug 31, 2016

It was such a pleasure working with Brandon on my new vehicle lease purchase. What great customer service from the moment that we walked in the door! He was very knowledgeable, honest, and extremely easy to work with. An absolute pleasure, and I thank him very much for his hard work and ability to work with us to get us in the right vehicle at the right price point!

Dave Komdat

Aug 31, 2016

Michael Plovere went above and beyond to ensure that everything went smoothly before and after the sale. He was very knowledgeable and makes you feel at ease with the whole buying experience.

Ebaseball1978

Aug 31, 2016

Brandon and Branhaven were really great. Was so excited! Brandon was very knowledgeable and made things exciting. Usually hate the whole car buying thing but this time was differant! Would recomend Brandon and Branhaven to anyone looking for a new car.

Suzylooloo

Aug 31, 2016

Thank you Branhaven and Eric Ryalls for the BEST buying experience possible! I was in the market for a 2014 Grand Cherokee Limited, but discouraged after a series of negative experiences at other dealerships. Being a Jeep lover (this is my third Jeep purchase), I knew exactly what I was looking for. Half the battle was finding the right vehicle for me and the other half was trusting that the dealer had my best interest in mind. First, I absolutely love the Jeep I purchased. It's perfect! The condition surpassed my expectations and was all and more than I anticipated. Second, I was impressed with our sales person, Eric. I appreciated that he did not use the typical sales pitch, instead he was no pressure, knowledgeable and friendly. Finally, I was equally as impressed with John Sullo, the Used Car Manager. As I am preparing myself for the dreaded negotiation process, he presented me with an offer I couldn't refuse. I received the best price without the haggle! This dealership is truly a class act! I plan to give this dealer my business again in the future. Thank you again Branhaven and Eric!

Wrangler2016!

Aug 31, 2016

I began my search over the phone and from the beginning it was a good experience. Mike Polvere was concerned with what my wife and I were looking for at a great price. Through the entire process Mike was willing to answer any questions and work with us and our budget. I would recommend anyone reaching out to Mike if they are looking for a vehicle.

The Franco's

Aug 30, 2016

Sometimes it's hard to replace a faithful friend but we started looking into getting a new Ram. Ryan was incredible dealing with my bear of a husband - amazing service all the way down the line. Second purchase for us with this dealership and couldn't be happier. Thank You

Sue Sbrolla

Aug 30, 2016

Thank you Branhaven and Eric Ryalls for the BEST buying experience possible! I was in the market for a 2014 Grand Cherokee Limited, but discouraged after a series of negative experiences at other dealerships. Being a Jeep lover (this is my third Jeep purchase), I knew exactly what I was looking for. Half the battle was finding the right vehicle for me and the other half was trusting that the dealer had my best interest in mind. First, I absolutely love the Jeep I purchased. It's perfect! The condition surpassed my expectations and was all and more than I anticipated. Second, I was impressed with our sales person, Eric. I appreciated that he did not use the typical sales pitch, instead he was no pressure, knowledgeable and friendly. Finally, I was equally as impressed with John Sullo, the Used Car Manager. As I am preparing myself for the dreaded negotiation process, he presented me with an offer I couldn't refuse. I received the best price without the haggle! This dealership is truly a class act! I plan to give this dealer my business again in the future. Thank you again Branhaven and Eric!

Festa78

Aug 28, 2016

Recently purchased a new vehicle from Branhaven, Branford. With the help from salesman Brandon Greenspun the process went super quick and flawlessly. I knew what I wanted already and wanted an in and out deal to go through. Brandon was not pushy or haunting in anyway like some other dealerships. Would definitely recommend using his services if going to Branhaven. Thanks Wayne

Shoprite

Aug 28, 2016

Dealership and Brandon were great to work with. Fast and painless experience. Brandon did everything to get us the lowest price possible and worked with us to get the car the next day. Highly reccomend you get in touch with him and work out a deal. Best and easiest experience I have ever had buying a car.

Jeremi Lorenti

Aug 24, 2016

Eric Ryalls was able to help me find exactly what I was looking for in a Dodge Charger. Sunroof, remote start, touch screen, everything I wanted. He and the team at Branhaven worked hard to make sure I got what I was looking for, and fast! Extremely nice, professional, and overall a great guy!I will definitively be buying my future cars from Eric at Branhaven!

Jeremi Lorenti

Aug 24, 2016

Eric Ryalls was able to help me find exactly what I was looking for in a Dodge Charger. Sunroof, remote start, touch screen, everything I wanted. He and the team at Branhaven worked hard to make sure I got what I was looking for, and fast! Extremely nice, professional, and overall a great guy!I will definitively be buying my future cars from Eric at Branhaven!

The Bucky

Aug 23, 2016

Bill is the best sales associate I ever worked with. He took the time to explain every detail of the buying process. I will definately be buying cars from him and Branhaven for life.

Damonp

Aug 23, 2016

I had been to several dealerships looking for a Grand Cherokee Limited. I spent entire weekends wasting my time until Bill Larson called me from Branhaven. He kept me up to date with a quick call once a week with Jeeps that fell into the category I was looking for. I called on a Sunday, went in, saw the car, and bought it all in less than 1 hour. Several other dealers in CT wasted my time and Bill and Branhaven made the best use of my time and made the experience the best car buying experience I ever had. If you need a car then you need to see Bill Larson, you will be happy you did.

JEM1984

Aug 22, 2016

This was the best car buying experience I have ever had. I dealt with Steve and he was patient and very knowledgeable. I never once felt pressured or was made to look at things I was not interested in. He helped me through the entire process. I was very impressed with the service I received and highly recommend Branhaven and Steve!

Jreyn014

Aug 22, 2016

I was in the market for a new Vehicle and I really liked the Jeep Grand Cherokee Limited. I was worrying I wasn't going to be able to afford the one I desired with the specific package I liked. I shopped around at a few dealers as well as online. I ended up at Branhaven Chrysler Jeep Dodge, and that's where the worrying stopped! I work with Steve Lakomski, who not only was respectful and kind, he answered all my questions and concerns.. I had a specific Jeep in mind, and he came up with the exact model for me right down to the colors. The process was quick and painless and he was available the whole step of the way, and responded to all my texts/emails during the process in a timely manor. He didn't pressure, or try to force me in to something that wouldn't make sense.Steve took my budget in to consideration and we came up with a solution that would financially work with my family. I couldn't be more happier with the Jeep, and it wouldn't have gone any better if Steve wasn't my salesman. Please go see him and get yourself in to a new ride!

Roger528

Aug 21, 2016

The staff at branhaven dealership was very professional and detailed oriented in assisting in the purchase of my new vehicle. Would definitely recommend and come back. Awesome experience.Much appreciated Thank you

tinkie

Aug 18, 2016

Pleasant people at Branhaven. very helpful Ryan Hall was great. He was Friendly, knowledgeable and helpful. Our lease experience was easy and quick. This was our best experience leasing a new jeep.

K. Hart

Aug 17, 2016

Buying a new car is a big decision. Ryan Hall was extremely professional, knowledgeable and thorough. I highly recommend that you visit Branhaven and ask for Ryan. Positive experience all around!

Mike Panek

Aug 15, 2016

When it was time to buy my new Chrysler 300.....I enquired about a car on the lot by phone with Jenifer, and by the time I arrived at the dealership one hour later Ryan had the car front and center waiting to be test driven.......her expertise and follow up on the availability of the car I was interested in and his knowledge of the car with all it's bells and whistles was very helpful. The usual car buyer "experience" waiting, back room talks with other employees, waiting to be upsold, and all the other things most people experience, was replaced with quick, bottom line pricing, no haggle extras, and a great buying experience. I will be sure to seek out Ryan for all future car purchases.

Big A

Aug 12, 2016

It was time for a new Jeep Grand Cherokee for my wife (I think this is my wife's tenth [10th] new Jeep) and so I just popped into Branhaven, sat down with Steve, and in less than two (2) hours I was out the door with a shiny brand new Jeep Grand Cherokee!!!

Big A

Aug 12, 2016

It was time for a new Jeep Grand Cherokee for my wife (I think this is my wife's tenth [10th] new Jeep)and so I just popped into Branhaven, sat down with Steve, and in less than two (2) hours I was out the door with a shiny brand new Jeep Grand Cherokee!!!

bukinut

Aug 3, 2016

I have purchased 3 cars in 5 years from Bill. He is the only salesman I will by from. I HATE car salesman. Not Bill though. He shows me what I want to see and then after makes some suggestions on what might be a better deal or a less expensive option for me. He knows Chrysler, Dodge , and Jeep vehicles inside and out. I have even done research on line and tried to get him on some things but he knew everything that I asked and without hesitation. Just an all around good guy and honest. I would send my own kids to Bill to buy a car. Oh, wait a minute. I already did. Go to Bill, he is the best!!

BigTirez86

Aug 1, 2016

Brandon was unusually amazing for a car salesmen. Didnt feel like i was being sold anything just felt like i was hanging out with an old friend. Would refer Brandon and Branhaven to anyone looking for a new vehicle! Thanks Again Brandon!

Fic22

Aug 1, 2016

I had a great experience at Branhaven. Brandon was very helpful and made the car buying process fast and easy! Excellent customer service all around.

SA

Aug 1, 2016

Went to Branhaven as a 'plan B' option as the Infiniti Q60 I waited months for had no specific date as to when it was going to be at the dealerships. I took this as a sign that maybe I should get a Charger ScatPack as I've always been fascinated by this vehicle. Michael was the first sales person I spoke with and explained that I wanted this car. He worked with me and got me a good price and I was able to configure the car as it was going to be a factory order. It was delivered within 5 weeks of ordering and Michael and his manager kept me updated while the car was being built.I was very pleased and blown away when I saw my Bright White Charger ScatPack waiting for me when I arrived at the dealership to take delirvery. I felt even more special to see my name on the window sticker as the car was factory ordered. Thanks once again to Micheal and Mr. Vidal (manager) for your professionalism and accomating assistance.

Chelsea

Jul 31, 2016

From the first day I walked into branhaven to look at cars, Michael has been awesome to work with. I had wanted a wrangler but was open to other options yet was definitely not ready to buy that day. He didn't pressure me to get something that day and he was super nice and easy to talk to. He continued to call and check in on where I was at in my search but never became a bother. He made buying my first car a great experience and I would definitely recommend and/or buy from Michael and branhaven again!

FrankieA

Jul 31, 2016

Brandon was very knowledgeable and made the process very easy and no hassle. I would definitely recommend Branhaven and would welcome working with Brandon again in the future.

leroy9903

Jul 31, 2016

This is the second Jeep I purchased from Branhaven. Stephen Lakomski was my sales guy. He was excellent. He was knowledgeable about all the models of the Jeeps. When I back in to pick up my car he sat with me and explained every feature the car had to offer to make it easier for me. I recommend everyone to buy a Jeep and go to Branhaven. Ask for Stephen!

B. Rhodes

Jul 30, 2016

Smooth and easy, no pressure buying experience. Rich was upfront and honest and had me driving out in my new Jeep an hour after my visit.

Val Porteses

Jul 30, 2016

Over many years I find that Leasing a vehicle fits my needs; I leased a 2016 Patriot from the dealership and from start to finish it was painless. No hard sell, everything explained upfront, the Jeep is pretty much the one I would have purchased and may do so at the end of the lease. Thanks to:Sales Consultant-Stephen LakomskiFinance Mgr.- Nathah Upadhyaya

stacey mills

Jul 27, 2016

Michael Polvere was amazing! He was so patient when it came to financing and worked so hard to get me into the car I wanted for a payment I could afford. Not at all a pushy salesman just a genuine guy. I hope to have my new Jeep forever but if I'm ever in the market he will be the first to know!

Darcyleigh

Jul 27, 2016

Michael and Nathan were awesome. Made me fell right at home, very comfortable and appreciated. The entire process was painless and fast. I would recommend these people to anyone and will be a returning customer if i am ever in need of another cehicle

John Gigola

Jul 26, 2016

Great people! Such good treatment i went back a week later and bought another car. Friendly, fun and professional ladies and gentlemen. I highly reccommend this place!!!

392 scat

Jul 25, 2016

These guys really worked with me and got me in the car I wanted. Really appreciate everything that was done for me! Really great people and lots of nice cars to see! Shout out to Steve. Really great guy!

JD

Jul 13, 2016

Brandon was great and brought me through the purchase the process with ease. He was low pressure, attentive and very knowledgable. I highly recommend Branhaven!

Jeep Val Naz

Jul 8, 2016

I bought my last 3 Jeeps from Bill Larson. He has come through for me each time. I know that I will not leave Branhaven without getting a new Jeep with all the options I want plus more. Bill is the best of the best when it comes to getting the customer what he/she needs and wants. He has never failed me.

Rob

Jul 5, 2016

this is the best dealership ive ever been to in my 40 years of buying cars great sales people made purchasing a vehicle very pleasant and smooth I would recommend this place to everyone

scotte7321

Jul 2, 2016

Just bought my 5th vehicle from Branhaven & they exceeded my expectations again! Although, I do miss seeing Duncan... it's always such a pleasure visiting Branhaven & buying my vehicles there & servicing them there when needed. The staff is topnotch - especially Bill Larson. It's always a pleasure to have Bill sell me my Jeep vehicle. He is incredibly caring & considerate; he goes out of his way & always delivers as promised. Also, Nathan Upadhyaya from Finance does a super-duper job & is a xxxx-of-a nice guy! He made it a pleasurable experience, too.

Stephen Etes

Jul 2, 2016

The people were great to deal with there was no back and forth crap my salesman Bill made it very comfortable and explained everything. Great experience

Corey Knoll

Jul 2, 2016

Went into the dealership just to look, ended up buying my first jeep! Bill was very patient with me. Took his time explaining everything. Made me feel very comfortable.

GinaK15

Jul 2, 2016

My first experience was so great that I insisted on going back the second time around. Bill Larson is one of the best salesman to work with and all the staff is great!

joanne martin

Jul 1, 2016

I would suggest to anyone looking for an honest, reputable Auto dealership to give Branhaven Chrysler-Jeep an opportunity to earn their business. I had a tremendous no hassle, no pressurecar buying experience twice in the past year with Brandon! He has a wealth of automotiveknowledge, and was an extreme pleasure to work with. The entire staff, for that matter, and especiallyJonathan( Finance) and John Sullo, all treated me extremely well; and resulted in my overall car buying experience being a remarkable one! If your looking for a truly 5 Star Auto Dealership - give Branhaven Chrysler Jeep Dodge Ram a try!

Ralph

Jul 1, 2016

Talking to Steve and Howard was very easy and confertable. They showed me exactly what I asked for. Nothing more nothing less. The other dealerships I visited put me in the biggest most expencive truck they had. In the end I decided to look at the ram long horn which is a step up from what I asked to see. I leased it. Thank again guys.

Offroad99

Jun 30, 2016

Brandon did a great job and made everything go very smoothly. Going to tell all future friends and family looking for a Jeep to go see brandon at branhaven.

RCJeep

Jun 30, 2016

This was my first Jeep buying experience and working with Brandon was amazing. He was full of information about the Jeep I was looking for, sweet, and gave my family and I 100% of his attention. Since purchasing my vehicle, I have told family and friends about my wonderful experience at your dealership, and more specifically with Brandon. As the stereotypical car salesman goes, Brandon was a breath of fresh of air; there was no pressure with him and he was straightforward. He's an amazing salesman and a very sweet person, and I couldn't have asked for a better car buying experience.

SRTin203

Jun 30, 2016

Ryan was great to deal with, I have purchased multiple cars from him and intend to do so for any possible future purchases. In love with my 2016 challenger and the experience I had

HMartone

Jun 30, 2016

The experience we had with Brandon was great! We didn't feel pressured at all and he was very knowledgable about the Jeep brand. I'm in love with my new Cherokee!!

Al 2016

Jun 29, 2016

Everyone at Branhaven treats you like family. Ryan Hall helped me get my new Jeep, and worked with me, when I couldn't make up my mind ,as to what color, this is my 4th vehicle from Branhaven. Ryan went out of his way to please me.

Derrrrrr

Jun 27, 2016

As the purchasing agent for my company we buy on average 3to 4 new vehicles a year We have a fleet of over 35 vehicles all of which are Chrysler mini vans I find the service and level of professional help I receive to be outstanding Recently a new account executive Bill Larson took over our fleet account. I was a little nervous at first but Bill has proven to be a great asset to our company and his help and knowledge of the product he sells is outstanding. I was so impressed that I bought a new 2016 Jeep Grand Cherokee for myself.I would highly recommend Bill Larson for whatever Chrysler vehicle you may be interested in buying

JackWrangler

Jun 21, 2016

I've dealt with numerous dealerships in the past, this was my first time with Branhaven and this was by far the easiest, best car buying experience I've had. Ryan Hall was great, answered all my questions, found exactly what I was looking for, was friendly and very easy to deal with. Highly recommend Ryan and Branhaven.

Scott

Jun 20, 2016

Great customer service despite not purchasing a car from them. I recommend seeing Julie in sales if shopping for a car. Couldn't have asked for anything else from her.

Murph10470

Jun 20, 2016

Great people here really work with you to help get the vehicle you want ive already recomended this place to my buddy

Lorraine Conlon

Jun 7, 2016

Experience was excellent from intial contact by Jennifer, the salesman Rich D'Andrea was helpful, very low pressure and pleasant. He asked all the right questions and had all the right answers. Finance Manager,Nathan, was also a pleasure to work with, patient and helpful. Whole experience was best car buying experience I ever had.

MariaandMarcel

Jun 2, 2016

Dealership was awesome. I explained to my salesman Ryan what I was looking for and he gave me several options. There was never any pressure and everyone went out of their way to help. I had never gone to this dealership before but would go back again. Ryan was great to deal with. I recommend him and this dealership.

Loprestok

Jun 2, 2016

The experience we had was great. Rich out salesman was very helpful through the entire process. We told him what we were looking for and he delivered exactly that.

MariaandMarcel

Jun 2, 2016

Dealership was awesome. I explained to my salesman Ryan what I was looking for and he gave me several options. There was never any pressure and everyone went out of their way to help. I had never gone to this dealership before but would go back again. Ryan was great to deal with. I recommend him and this dealership.

Reeproto

Jun 2, 2016

Had an amazing experience working with Eric and the team at Branhaven! Defiantly would recommend them to anyone. Love my new Jeep Compass! Such a friendly environment

jeeppatriot

Jun 1, 2016

Michael Polvere was very informative and patient throughout my whole process. Everyone I worked with was friendly and attentive, especially MICHAEL! I would recommend driving a little farther to try them.

cdolyak123

May 31, 2016

I bought my new Dodge Challenger Shaker from a professional, no pressure, knowledgeable salesman. I am a hard person to impress, and I was more than impressed with Brandon's knowledge, patience, perserverence, and all out professionalism. I have limited time, and Brandon made it so convenient for me to purchase this car. Being almost 1/2 hour away, all that was promised to me was in order when I arrived to sign paperwork. When I called him and if he was not available, he called me right back. Never had to wait for answers, details, or delivery of the car. Branhaven is very LUCKY to have a salesman like Brandon. He is an asset to the company and I would buy a car from him over and over again. THANKS BRANDON. I APPRECIATE EVERYTHING YOU DID TO MAKE IT CONVENIENT AND ENJOYABLE TO BUY A CAR".

Danpags

May 31, 2016

I went to Branhaven after browsing their selection of used vehicles online. Upon arrival, I was matched with Michael Polvere, a jeep expert, and went for a test drive of the vehicle I was interested in. After giving me a pretty comprehensive rundown of the Jeep's capabilities we went inside and talked out a really fair deal that included some help with getting me out of my current lease. Mike was great and everyone at Branhaven was really accommodating.

Ryanc44

May 31, 2016

Branhaven jeep was such a comfortable experience. There was no pressure when making my purchase and they worked with me to find a price that fit my needs great stuff. Great service.

thehulkster55

May 31, 2016

The sales associate was patient to explain in details of the purchase. He answered all my concerns and returned my phone calls promptly. Branhaven Motors is lucky to have Michael as their advocate for truck sales. I will recommend a friend to this experience of car buying.Kelvin WilsonBHHSNE PropertiesRealtor860.638.4267 direct860.685.0138 cell

victoriadacato

May 31, 2016

Ryan and Nathan were great! This is our fourth car (all from Ryan) from Branhaven & we wouldn't go anywhere else. Ryan is so down to earth & helps us through the whole process! My family even came here from & bought a car from our positive experience. We are a Jeep family & this is our #1 dealership! Ryan rocks!

lstailing

May 27, 2016

Thank you Ryan & Jonathan for working with me to see if we could get me into the Jeep I had my eye on. Because of you I'm proud to have my new Jeep!

Mulinski

May 24, 2016

This the second Jeep we have purchased from Bill Larson. Both times the whole process was flawless. Everyone works together as a team. A great dealer dealership!

Adrienne W

May 18, 2016

Ryan and everyone at the dealership including Jonathan in the finance office were wonderful to work with. They answered every question and never tried to over-sell me on anything. It was a no pressure situation and ultimately I am very pleased with our transaction and am looking forward to my new Jeep!

Adrienne W

May 18, 2016

Ryan and everyone at the dealership including Jonathan in the finance office were wonderful to work with. They answered every question and never tried to over-sell me on anything. It was a no pressure situation and ultimately I am very pleased with our transaction and am looking forward to my new Jeep!

Mattk

May 10, 2016

Branhaven was an excellent place to purchase a vehicle! I could not have been more satisfied with the experience. They were professional and courteous. I would recommend anyone to go there to lease or buy a vehicle. Eric Ryalls was my sales person and I could not say enough good things about him and the experience!

Hilary Fitzpatrick

May 6, 2016

I couldn't be happier with the experience I had buying from Rich D'Andrea at Branhaven Jeep. I was able to quickly complete the process to lease the Jeep I wanted at the price I was prepared to pay. Rich was flexible, efficient and wonderful to deal with. No high pressure or "tactics" which was a relief. The dealership as a whole was welcoming with nice perks such as free oil changes the first year, loaner cars and even free car washes. I plan to be a repeat customer and will definitely seek out Rich next time I buy or lease. If you're in the market for a Jeep, definitely check here as I got a better price than 2 other dealers and the process to get to the better price was faster and overall much more pleasant too!

Dave and Donna

May 2, 2016

I recently worked with Ryan Hall on the purchase of a 2016 Ram Laramie. Ryan was very easy to deal with and did everything to satisfy me as a customer without pressure. He made sure all of my expectations were met and I was very satisfied with transaction. Upon delivery, Ryan made sure the truck was fully detailed and thoroughly went over the operation and the options on the vehicle. Ryan has also followed up with me on multiple occasions to see if I had any further questions and that I was satisfied with the truck. I did quite a bit of shopping before purchasing this truck, I searched as far as Rochester NY. Branhaven gave me everything that I wanted, the best deal and a effortless experience. I couldn't have asked for anything more.

Guitar guy 123

May 2, 2016

I must admit that I was not looking forward to purchasing a car! My past car buying experiences have been worse than going to the dentist, however, dealing with the Branhaven sales staff(specifically Michael) was a delight! He was knowledgeable, courteous and never made me feel like running out of the place! His easy-going professional approach made me feel that my concerns about buying a car mattered! He was a good listener and worked with me to get me into a deal that was right for me! I would recommend the Branhaven dealership to all of my friends and associates!

TomD

May 2, 2016

I live in Wolcott, CT so there are at least 3 Jeep dealerships closer to my house than Branhaven. Unfortunately, those dealerships follow the "script" that most dealerships follow, lately, and I hate it. I had never heard of Branhaven and I found them through Truecar. I did my research and found that they are a high volume dealership so I assumed there would be a huge showroom with a lot of people working there. I was pleasantly surprised! I bought our new Grand Cherokee for a great price and the whole experience had the feeling of a mom and pops type dealership. No nonsense, no script, no long hours at the dealership, just a great price without pushy salesmen. Go see Rich and Carlos, you won't be sorry!

Trajcevski

May 2, 2016

Ryan Hall is professional and polite salesperson,all the process of buying a new vehicle was easy and fast and i'm very happy from how everything went.I would recommend him and this dealership to anyone

tom pisani

May 1, 2016

Ryan Hall was one of the most knowledgeable , and patient salesman we have ever dealt with in buying a car. It was a great buying experience and I would recommend him to anyone.

colonese23

May 1, 2016

I was in need of a new car "minivan" with my growing family and shrinking wallet, I was happy to find branhaven and their competitive pricing.

Davenport

Apr 29, 2016

I just drove up from New Jersey to look at a certified pre owned ram 1500 . Definitely worth the trip . I'm very happy with my purchase

franklandino1

Apr 29, 2016

Everyone I dealt with was very patient with my unusual situation. Steve was really great. I would not hesitate to refer friends to your dealership.

Marsha

Apr 29, 2016

All the staff are professional and make you feel good while buying a car. They knew exactly what I wanted and made it happen. The whole process was smooth and effortless. Ryan was especially helpful making sure all my questions were answers and I had an excellent experience

Kayla48

Apr 27, 2016

The process was quick and easy. They worked with my budget and were able to set me up with exactly what I wanted and needed. Steve was a great help and I'm happy to have made this purchase from branhaven.

Kayla48

Apr 27, 2016

The process was quick and easy. They worked with my budget and were able to set me up with exactly what I wanted and needed. Steve was a great help and I'm happy to have made this purchase from branhaven.

SkierG69

Apr 27, 2016

Even though I have a few Jeep dealers closer to my home, Branhaven had the vehicle I was looking for and I'm glad they did. Jennifer Best responded immediately to my internet inquiry to set up an appointment that same day. Steve Lakomski was very nice and made leasing my 2016 Grand Cherokee easy and enjoyable!

John

Apr 24, 2016

My service associate was Eric ryalls he was very professional and timely with his information. He was very informative on my vehicle . And made a point to call me after the sale also to see if i had any questions

Ming

Apr 17, 2016

Recently I purchased a 2015 Dodge minivan and trade in my 98' camry to Branhaven Chrysler Jeep Dodge Ram in Branford. Michael, a professional and kind person helped me to know the van and went through all the process in only few hours. I love this dealer and strongly recommend this dealership to others!

Alcraig23

Apr 15, 2016

I recently purchased a 2015 Jeep Patriot and couldn't be happier with my new purchase. My family has been us ring Branhaven for years and I was glad to give them my business for my new purchase. Mike was very helpful and worked great with me through the whole process. I would highly recommend him and Branhaven for new buyers.

Danny Carreira

Apr 15, 2016

Great experience from start to finish. Found what I was looking for and closed the deal within 1 day! Mike was extremely patient with me, and answered all of my questions. Even after the sale, he continues to provide excellent customer service. Thanks Mike!

Lisa107

Apr 12, 2016

Recently I was in the market to buy another jeep. The grand Cherokee I previously had gave me 11 years and it was time to move on. When I first started looking I had a difficult time locating a dealership that I could trust but ended up finding Branhaven and had the pleasure of dealing with Eric Ryalls whose understanding, kindness and knowledge made my purchase of my new Patriot a pleasant and easy experience. Jonathan in financing sealed the whole experience with his addition to the warm and welcome treatment I received.Overall Branhaven is a dealership I would more than recommend to everyone who is looking to purchase a vehicle especially a Jeep.

Mini Me

Apr 10, 2016

I recently bought a 2015 Dodge Durango at Branhaven. Eric Ryalls made my one stop shop possible. As I told Eric I will be sure to spread the word about your dealership. Thank you Nathan, Eric, and Carlos!!

Wilcat

Apr 8, 2016

Great experience from start to finish. Found what I was looking for and closed the deal within days. Whole team from top to bottom was professional and personable.

Bald18

Apr 7, 2016

This dealership was great. Everyone that I encountered was professional and nice. They made the buying experience easy and extremely enjoyable. Steve was always ready and available for any questions and very prompt in response and made me feel comfortable about my buying decision. He never pushed something on me I did not need or want. He helped me in finding a more financially feasible option to what I was looking for and I couldn't be happier with the outcome. Jonathan was quick with the paperwork and thorough in explaining it all he did not make signing feel like a job.

Cwmiller03

Apr 7, 2016

Nothing more then professional and knowledgeable experience. Steven Lakomski (sales) was so easy to deal with and has extra special attention to detail and just a pleasure to deal with gave me personal cell phone call, was all about helping me find the right vehicle. Took my calls even on his days off!!!! I wanted a v8 5.7 Hemi, Steven found me one first thing next morning! This is now my 10th Jeep and 1st for Branhaven. I look forward to many more to come!!! Thank you to Mike, general sales manager also easy to deal with. Thank you allSide note: dealership is beautiful, has enormous stock of vehicles, on-site car wash, and clean bathrooms! Mopar store! And yes people a snack bar!! Need I say more

KatianneR

Apr 6, 2016

I went to Branhaven Feb 2016 and had a great experience. I have always been nervous when it comes to getting a new car but not here. The minute you walk through the door you are treated like royalty, from the receptionist -salesman- to signing your papers sealing the deal. I was never once pressured into getting a car. They really listened to what my wants and needs were and helped me along into the right choice for me. I highly recommend coming to Branhaven to anyone!

Alex

Apr 2, 2016

I recently purchased a Jeep Grand Cherokee from Eric Ryalls at Branhaven Chrysler Jeep Dodge. Eric was incredibly helpful and responsive--I would highly recommend asking for him if you plan on purchasing a vehicle.

themanfromack

Apr 2, 2016

This car buying experience was smooth and relatively painless. I was looking for a specific Jeep and visited on a Monday afternoon and by Thursday afternoon I was driving my new car. On my delivery day, I was on a time crunch and both Eric and Jonathan were respectful of that and went through the as fast as they could with still making sure my questions were answered and that I understood the new features in the new Jeep. Eric also followed up with me to make sure I was enjoying my new purchase a few days after the sale.

Jamie C.

Mar 31, 2016

Ryan Hall was very easy to deal with and made the whole process go quickly. I came in with limited time and a limited budget. I knew what I wanted and the first car he showed me was the car I wanted within my budget. I definitely recommend Ryan and Branhaven.

Love my 300

Mar 31, 2016

Branhaven Chrysler Jeep Dodge Ram is a first class dealership. I have never purchased a vehicle where I have ever felt so comfortable in all they did for me. Fortunately for me I was lucky enough to have Ryan Hall as my salesman. Ryan took the time to allow me to pick out what I thought I might like. Then we took each vehicle out for a test drive. He did all this with a smile. My husband and I had so much fun with him. Once my decision was made Ryan worked overtime to get the car that I wanted. Ryan took the time to share his knowledge of all the features to me as we sat there going over the car. He said anytime I have a question about anything I was to call him. My husband bought a car at the same time from Ryan and we both will be back to work with him in the future.Ryan is Awesome.

MikeH

Mar 31, 2016

I purchased a 2015 Jeep Grand Cherokee from Branhaven that my wife drives and recently a Ram truck that I drive. Ryan Hall is the Sales Consultant I talked with for both vehicles. He is very knowledgeable and answered all my questions. He also showed me how all the extra "bells and whistles" work. I like the dealership and service department so much that I have referred two of my brother-in-laws there. One leased a Jeep Grand Cherokee and the other purchased a Ram truck from Ryan also. In the future when I get ready to get another vehicle I will go back to Branhaven and see Ryan again.

BSL

Mar 30, 2016

There were no surprises and the whole experience was pleasant. While I did arrive at the dealership on a mission, Bill and the rest of the team at Branhaven Dodge made it happen. Almost everything that I asked for the answer was yes and I believe that I got good value for my money. Even after the sale was done, I asked for some help and the answer was yes and it was done immediately.

michael

Mar 30, 2016

First of all, I liken car shopping with to going to the dentist, so when the time came to shop I reluctantly went to the dealership.This was my second purchase from Branhaven. Previous salesman was no longer with the company, so I went in 'blind' with some reservations about a new saleperson. Ryan was assigned to me, and he was quick, efficient and to the point. Had the car I wanted, didn't waste time on any nonsense and presented a respectable price. I did have a price from a local dealer (which seemed lower) and shared that number with him. Told him I would check with the other dealer and get back to him. He didn't hound me all weekend, just left one voicemail with a new price.The price was acceptable, we made the deal and I picked up the car the next day.All in all, a great experience. Would recommend this dealership to everyone.

SGMBrian

Mar 30, 2016

I knew which car I wanted to buy. Bill Larson made the car buying experience very pleasant and he took the time to explain all the details about the car I'd need to know. Any questions I had, he was always available to answer them. Would buy from this dealership again. Brian

Wisconsin challenger

Mar 29, 2016

From the first moment I walked into Branhaven I knew this was a different car agency. Everyone was super friendly and very helpful. Luckily for my wife and I Ryan Hall was the salesman that was available at the time. He first took the time to listen to what I wanted and then set up a test drive with a Challenger they had on the lot. Ryan went above and beyond looking for the challenger I wanted. He always kept in touch with me to keep me informed on the current status of the search. Ryan Always shared the same excitement I did as the car buying process continued. Ryan is well informed on how your car works and takes the time to make sure you do as well before leaving in your new ride. I will always recommend Branhaven and Ryan Hall to anyone that is looking to buy a new or used vehicle. Thank You again Ryan for all that you did for us.Rick Siede

Brad Chernovetz

Mar 29, 2016

Was very pleased with Bill Larson. He was very helpful and very honest. I was in and out in less than 2 hours and had a brand new car at a good price. Second car that I have bought from this dealership and I would go back again.

Karen Hesse

Mar 29, 2016

This is the second time Ive bought a car from Branhaven and Bill. Both times were great experiences, and I was treated fairly and received great deals.I highly recommend Bill, and Branhaven!!

Sean_in_CT

Mar 28, 2016

Great buying experience with Ryan Hall at Branhaven. He made the whole searching, shopping, & buying process very easy to deal with -- much appreciated. I will readily send anyone to Ryan if they are looking for a vehicle. In fact, when I'm looking for another new Ram in about 12-13 years, I will surely come visit him again! A salesperson with patience, knowledge, and effort, and best of all, he knows how to listen. Highest rating!!

Melissa Yeomans

Mar 28, 2016

I went in with many questions and knowing what I wanted, Brandon answered all my questions and helped me make my decision, I walked away the first day only to come back 2 days later and picked up the car I wanted! They worked with me and I'm so happy with my choice. 2016 Jeep Cherokee Latitude, will be going back for all my vehicle needs.

Sean_in_CT

Mar 28, 2016

Great buying experience with Ryan Hall at Branhaven. He made the whole searching, shopping, & buying process very easy to deal with -- much appreciated. I will readily send anyone to Ryan if they are looking for a vehicle. In fact, when I'm looking for another new Ram in about 12-13 years, I will surely come visit him again! A salesperson with patience, knowledge, and effort, and best of all, he knows how to listen. Highest rating!!

Jb34lac

Mar 26, 2016

Our sales representative, Brandon, was great to work with and he was extremely helpful with no pressure. They have an excellent selection of great used cars priced fairly. The only reason I rated it as a good experience is that their extended service plans are very pricey. The best option would have cost a third of what the actual car price was which I think is too high.

Stacey5

Mar 23, 2016

A good education to a tecent owner of a vehicle ! Most importantly he worked within our budget and provided us with a safe car I would certainly recommend Eric

Jdevlin

Mar 21, 2016

I just purchased a car from them last week and I'm loving it ! Great customer service !! I would definitely recommend this dealership! ... Go to Steve he's the best!!

jmishler

Mar 21, 2016

Upgraded to a 2016 ram 1500 laramie. Traded in my 2010 dodge ram 1500 crew cab. Rich and Carlos took great care of my family and me and providing the best options to get into my new ram. Very happy. Great place to purchase or lease a vehicle.

ITAdmin22

Mar 18, 2016

ERIC RYALLS greeted us fairly and was able to find the vehicle I requested to test drive. He kept asking us what made us drive all the way from where we came from to Branhaven although. It was only a 30 minute drive. He acted as if we drove from Baltimore, Maryland to come check out a vehicle which wasn't the case. Long story shot, Eric stated he was going to call me by the end of the day to give me a quote on the vehicle I was looking to finance and I never got that call. So I emailed him, didn't get a reply back. I called the next day, Sunday and ask to speak to him, the lady at the front desk put me on HOLD for 6 minutes to come back and tell me he is unavailable, but she took down my contact info and supposedly presented Eric with it. Monday-Tuesday came and I still haven't heard from ERIC RYALLS. I decided to check Brandhaven's inventory on the website and noticed the SUV i was looking at was NO LONGER LISTED. But that's okay. My main point is, he stated he was going to call me back at the end of business hours Saturday to specify quotes, but never did. At least have the dignity to call the customer back and state 'your sorry but the vehicle was sold to another buyer, but we can search for another vehicle that meets your criteria'. I feel as if Eric Ryalls used me as leverage to close in on a sale with another buyer. Also, questioning me why I drove all the way to Branhaven is unnecessary. Obvious the near dealerships didn't have what I wanted or the price wasn't adequate.Would I ever recommend someone to this dealership? SADLY, NO!---Horrible experience ever.

FDFrank

Mar 17, 2016

Great experience. I travelled from a distance of 70 miles because though the internet, it seemed like a good price for my 300. I was right. Almost seamless transaction. When finalizing the paperwork, a slight hiccup occurred when coming up with the final number. It was out by about $125. Turned out to be a simple mathematical error, or so I was told. No reason to doubt otherwise. All the people I dealt with were exceptional Steve, Nicole and Carlos - hats off to you - you earned my business

Dave Gallupe

Mar 17, 2016

It was worth the drive from Prospect to get a good price and great service.Steve had to put up with my crazy kids too.

Francsico Londono

Mar 17, 2016

I have medium credit score but still got great service and price, if i could, i would come back and do all over again. My first car and Eric guide me thru it, showing me options and working hard to get what i need for the best price. Jonathan also did his part, he got the best deal getting a fair loan for meThanks again guys

Frank J

Mar 10, 2016

This is the fourth Jeep I have purchased from Duncan Brodie, the General Sales Manager at Branhaven and the experience keeps getting better. Branhaven's inventory selection is exceptional and Duncan and his sales team are pleasant, accommodating and true professionals. Ryan Hall was the salesman I worked with during the transaction and he was fantastic, impressive with his depth of knowledge and took care of every detail. Jonathan Minichino handled the financial part of the deal flawlessly. If you want a honest and fair deal without any high pressure from a first class dealership with exceptional personnel, Branhaven is the place to go.

Tammy

Mar 9, 2016

Buying my new car was a fun and positive experience thanks to an awesome, friendly, professional and knowledgeable staff which included Jennifer Best, Nicole Watrous and Rich D'Andrea. I appreciated their outstanding customer service and genuine care during the negotiating and buying process. I was very pleased not to feel pressured into a purchase. I felt these employees went above and beyond to make sure my needs were met and to ensure my experience at their dealership was exceptional!

AK

Mar 2, 2016

As a college student, I felt as though I was in very good hands being taken care of by Brandon at BranHaven. He was very knowledgable on the car (Jeep Patriot) and made sure to stay within my price range. Unlike other dealerships, Brandon did not push a sale or show me something I could not afford. As a first time car buyer, I would definitely recommend him to my friends and family--and down the road when it comes time for another car, I would not hesitate at all to go back and use Brandon again! Super friendly as well.

Frank v

Mar 2, 2016

Steve made my car buying experience awesome. Went in on a Sunday afternoon picked the car up the next day maybe spent a total of 1 hour in the dealership. Would recommend anybody to this dealership for sure.

Jordan1

Mar 1, 2016

Brandon was knowledgeable and not trying to push a sale at all. He was very approachable and great to work with. Great experience as always

cowboy

Feb 29, 2016

Thanks to Brandon we had a very easy transaction to our newly purchased Jeep Compass. Brandon didn't hesitate to answer all questions and to demonstrate the way many of the electronic items identified on the dashboard worked. Very pleased with the way he handled our purchase of this new Jeep and would highly recommend him as your car salesman. Also we think, based on this experience, that Branhaven is a very good company to do business with. In addition Jonathan Minichino was exceptionally precise with handling the paper work required when purchasing this new vehicle. We were extremely happy with the whole process. Thank you. Vern & Mary Beatrice

Slap shot 03

Feb 25, 2016

I would like to thank everyone involved helping me purchase my 2016 ram 1500 . My salesman Eric Ryalls went Obove and beyond helping me put together my purchase. Carlos was a tremendous help and a key figure in my decision. I can't thank everyone at branhaven enoughJim Gawricki

tigeradam220

Feb 25, 2016

Great experience ask for Bill Larson very knowledgeable and courteous he did everything possible to make the transaction as a smooth as possible BranHaven price their vehicles below market

123

Feb 24, 2016

I was very happy with my experience at Branhaven. Ryan was courtesous and professional and followed up in a timely manner. Nathan was knowledgable and a pleasure to work with for closing our deal. I would go back to Branhaven in the future.

LynnfromLitchfield

Feb 23, 2016

We live in Litchfield county and make the trek to Branford because the prices and selection beat everyone else. This is the second vehicle that we have purchased in one year, my husband purchased a Ram truck last year. My co-worker was shopping around for a new jeep and visited a couple of dealerships in her area and was not pleased with them so I recommended Branhaven and she purchased a new Jeep Compass a couple of weeks ago.Bill Larson .Sales person , is by far the best! He is extremely knowledgable about their vehicles and has a great personality, he works with the customer; Branhaven is lucky to have him.

Breanna6

Feb 22, 2016

Not only did I find exactly what I was looking for, the service was exceptional and so welcoming! Glad I did business here! My car runs like brand new and it has met my expectations thus far!

jcluby

Feb 22, 2016

I had been searching for a Grand Cherokee online and found the exact match at Branhaven. I had previously driven the car and researched pricing so I knew what I wanted and how much I wanted to pay. Contacted Branhaven and was introduced to Michael Polvere over the phone. Michael was very professional and honest with me over the phone and we were able to come to an agreeable price for my vehicle.As I was traveling down from RI to buy the car, I wanted to make sure I had a firm, out the door, price before committing to the purchase. Michael was able to give me that commitment so we completed the deal over the phone and I traveled down to pick up the vehicle. When I arrived, Michael had the car ready for me and gave me a very thorough run down on the vehicle and it's features. About half way through, my slot opened up with the finance guy, Nathan Upadhyaya, so we took a break from the vehicle review to finalize payment. Nathan was also very nice a professional and provided a thorough review of the payment terms.Once the deal was finished, Michael completed the review of the car and even helped by setup the uConnect system. We finished and I was on my way home.Having bought several cars in my lifetime, I must say that this was the most pleasant buying experience I have ever encountered. No haggling back and forth over the price, no pressure, extremely knowledgeable about the vehicle and a great all around experience.I would not hesitate to recommend Michael and Branhaven to anyone in the market for a vehicle.

Shirlins313

Feb 22, 2016

My wife and I are very satisfied with our experience with Branhaven. Steve, our sales consultant, was extremely professional, accommodating, and transparent. We visited multiple dealerships, and Branhaven offered a very competitive deal. But, what impressed us the most was the quality of customer service....we felt very comfortable there. Paperwork went smoothly, and Nathan was great to work with. We both highly recommend Steve and the Branhaven dealership.

yepyep

Feb 22, 2016

Great service, great people, great experience will definitely recommend Bill Larson and this dealership to friends and family. We will be back again for our next vehicle purchase.

2016Ram1500Laramie

Feb 17, 2016

The title says it all. I'm very pleased with my experience at Branhaven Motors, and in working with Mr. Greenspun. I thought I knew what I wanted in my next vehicle, and after Brandon asked a few questions, we determined that based on rebates available and the priorities around my wants vs. needs, a -less- expensive vehicle was going to meet my requirements. From start to finish, we did the deal is less than a week, I got the vehicle I wanted at the terms I could afford. I'm very pleased with this experience, and would recommend Branhaven Motors Inc. to anyone looking for a Dodge, Chrysler, Jeep or Ram.

DRichard369

Feb 16, 2016

I would highly recommend Brandon and the whole Branhaven staff. I recently bought a truck from them and the process could not have gone smoother. I was driving my new truck home within a couple of hours. I suggest other go see Brandon if they're looking for a new vehicle.

Mcaprio

Feb 15, 2016

Brandon was a great sales man who was not pushy and let me take the time I needed to make a decision that was right for me. He was also very helpful when it came to informing about my new Cherokee and was very kind and friendly, I would recommend any one to work with Brandon.

overkill123

Feb 9, 2016

I absolutely love my certified used vehicle from BranHaven but when orginally purchased last year there was a major issue with the vehicle that was missed in the certified inspection and than sold to me. Granted i kept hearing the issue and took it right back and it was found and replaced free of charge because it should of been found and fixed before selling it dealer used certified. I take the vehicle in for routine maintance and the warnings/notifications are not always cleared after work is done and I have to call and drive back in for them to be reset them. The wait time for vehicle service is good but is it faster due to work being forgotten or un-checked I really don't know or can say for fact. I was very disappointed about not being told about or asked if I was interested in the Chrysler life time warranty package and now I'm very close to going over the milage to be able to obtain that Lifetime warranty package which is not a service department issue but finance department seemed more intuned to sell their 100 thousand mile package instead of Chrysler USA's LTW package.

BeefcakeWellington

Feb 6, 2016

This was my first time walking into a dealership and actually feeling comfortable. Bill is a very easy person to approach and talk to. He answers every question to the best of his knowledge.

Laurao514

Feb 5, 2016

My first time looking at Jeeps and it was a great experience. Bill was very informative and helpful in my decision to get a 2016 jeep Cherokee. He did all that he could to make sure that I felt comfortable with the car and prices given. Very thankful to Bill and Branhaven for all of their help. Will definitely use them again in the future!

Tim and Ann

Feb 5, 2016

We have been buying cars at Branhaven since 1983. This is our fourth minivan purchase since 2000. Always a great experience. Quick through the buying and negotiating process. Michael in sales was very knowledgeable about all the appointments and options, a pleasure to work with. Jonathan moved us very efficiently through the buying process.

Annie87

Feb 3, 2016

I just purchased a 2016 Jeep Cherokee and the sales and sales management staff at Branhaven were a delight to deal with. They made my purchase stress free. Ryan Hall made all my options known he was great to deal with, took his time and explained everything in great detail. This was such a positive experience..

maxine63b

Feb 3, 2016

Overall my brand new 2016 Dodge Ram is a gorgeous truck, great features. Bill was very friendly. However we made a deal to add side steps and a back cover and when I got the truck no back cover was added. Something about not getting the entire loan in the last minute so I did not get the cover but I did get the side steps. Overall, when you make a deal, stick to it because your buyer's have too.

Dnorth14

Feb 2, 2016

Branhaven is a great dealership with great staff and a awesome secelction of nice vehicles. Bill Larson is an incredible sales man and went above and beyond to make sure I was going to be driving home the vehicle I truley wanted. In the matter of only a few hours I traded back my old vehicle and left in a brand new 2016 Dodge Ram. I'm looking forward to returning to this dealership for all my futures vehicles and hope to have the pleasure in working with Mr. Larson again!

jplatek

Feb 2, 2016

Staff from the receptionist, to the salesman, to the manager, and finance, all were great to work with and helpful. Price was where I wanted it for the vehicle, they made me want their business. This is my second time purchasing a vehicle from them and I will continue buying from them.

ljamento

Feb 2, 2016

The sales and sales management staff at Branhaven are the best to work with. They made my purchase easy and stress free!! Bill and Carlos totally made all my options known to me with all the facts and figures up front....purchase vs lease. They understood and met my needs and requests. I would say they are truly a great asset to Branhaven. Jonathan in finance was a pleasure to deal with, he made the process easy. Branhaven has a great selection of vehicles, new and used, to choose from. I would recommend anyone interested in one of their vehicles to see Bill Larson, he is extremely knowledgeable and a wonderful sales person. I couldn't be happier!!

Ramdarsh

Feb 2, 2016

I saw a truck in their inventory that looked perfect for what I wanted. I called to make an appointment and they took me in right away. They introduced me to Bill who is a very nice laid back guy and not pushy like you find at other dealers. He answered all of my questions and showed me many things I didn't know about the truck. He did an excellent overall job. I was driving home my new truck the next day

OUR1stJeep

Feb 1, 2016

This was the car buying experience we were searching for. Steve was "Our Guy' right from the start.He was a complete professional and put us at ease throughout our decision process, and purchase.Nathan showed the same level of service in helping us finalize our deal. Thanks to all at Branhaven

Gail & Barry

Feb 1, 2016

Michael Polvere was very friendly and helpful finding the SUV we were looking for. Once we found the SUV he was knowledgeable on all the aspects of the vehicle. He went thru the entire Jeep explaining all the features with us. One of the best experiences we have had at a dealership. I would recommend him to our family and friends in the future!!Gail & Barry

Dodgenewbie

Jan 30, 2016

Sales associate Michael Polvere is A1 Awesome!!.. upon meeting him, I was immediately impressed by his personable nature and his knowledge of the business and products he represents. Michael was very patient and understanding during my lengthy research and decision process - I felt he did everything within his means to make my purchase a pleasant experience. This was my first experience with this dealership and with Michael - it was very pleasurable one. I wouldn't hesitate to recommend this dealership and Michael to anyone interested in FCA products.

Dodgenewbie

Jan 29, 2016

Michael is A1 Awesome!!.. upon meeting him, I was immediately impressed by his personable nature and his knowledge of the business and products he represents. Michael was very patient and understanding during my lengthy research and decision process - I felt he did everything within his means to make my purchase a pleasant experience. This was my first experience with this dealership and with Michael - it was very pleasurable one. I wouldn't hesitate to recommend this dealership and Michael to anyone interested in their products.

apelusoalex

Jan 27, 2016

Everyone was very welcoming and friendly. They didn't rush anything or pressure me into getting something I didn't want. Were very helpful with my purchase.

JeepFamily

Jan 25, 2016

We have been doing business with this dealership with almost twenty years, and have always had a positive experience with their sales staff. We most recently dealt with Steve, who was very personable, knowledgeable, and not pushy at all. He followed through with the delivery timetable, and did everything he could to make our purchase a pleasant experience. I would highly recommend this dealership and Steve, to anyone interested in purchasing a Jeep.

Jeepfamily

Jan 25, 2016

We have been doing business with this dealership with almost twenty years, and have always had a positive experience with their sales staff. We most recently dealt with Steve, who was very personable, knowledgeable, and not pushy at all. He followed through with the delivery timetable, and did everything he could to make our purchase a pleasant experience. I would highly recommend this dealership and Steve, to anyone interested in purchasing a Jeep.

Jtmol21

Jan 21, 2016

Steve was great. Everything went smooth and on schedule. We are very happy and would definitely cone back again. Thank you for a great experience.

rpiscatelli

Jan 20, 2016

Steve was just straight up and easy to work with. Very responsive and accommodating. Even on his day off he kept in touch and made himself available to me.

RobertV3

Jan 19, 2016

Michael Polvere was my dealer, and he answered every question i had about my purchase. H went over every feature in the car. completely stress free experience. i would recommend them to anyone.

ladybug

Jan 18, 2016

My husband and I knew which vehicle we were interested in as we saw it online. Even though the dealership was about 45 minutes away we figured we would try it out. When we got to the dealership, Steve immediately assisted us and was able to get us a test drive. From the moment we met Steve he was very easy to work with and was very laid back. There was no pressure from him or Carlos, the Sales Manager. We felt very comfortable with both of them and they worked with us to get us the best price possible. We decided that day that we wanted the vehicle and everything, including financing, when very smooth. Jonathan, the asst finance manager, was great to work with as well. We will definitely come back when it is time for us to purchase a new vehicle. Thank you, again, to everyone for giving us a great experience.

Jessiejeep2015

Jan 10, 2016

Eric Ryalls was a pleasure to work with and made our transaction at Branhaven stress free. Eric completely explained all of our questions and options with the purchase/ lease of our new jeep. I have purchased many new vehicles at other dealerships throughout the years and this was the best by far. I will recommend Branhaven and Eric Ryalls to anyone looking to purchase or lease a vehicle in the future. Eric will also be our first call when the time comes for another vehicle. Thank you Bob Thompson.

Guatapistusberry

Jan 9, 2016

Outstanding service and professionalism. Eric Ryalls is outstanding. Whatever transaction you need just ask for him, he really is great. What ever it is you need, he will find a way to make it work. doesnt come better than that.

Chrysler2015

Jan 8, 2016

Purchasing a new vehicle always seems intimidating. Branhaven was patient and worked with me through all of my questions without pressuring a purchase from me. Ultimately, they gave me the best offer I didn't want to let up. Thank you Branhaven!

Coz972

Jan 8, 2016

This was my 4th consecutive Jeep from Branhaven which alone should attest to my happiness with the dealership. Even though there's another Jeep dealer located in the town that I live in (North Haven) I keep coming back to the friendly folks at Branhaven. It's been two Jeep Libertys and two Jeep Compasses later and each time they've taken care of me with terrific customer service and have always made the process of buying or leasing a new car a pleasurable experience. Working with sales rep Ryan Hall this time around was no exception. Ryan was on top of everything and made sure I got the specific color and style I was looking for and ensured that once again I left a satisfied customer. I highly recommend to anyone looking for a Jeep to check out Branhaven, you can't go wrong.

mnorko

Jan 7, 2016

Went in on New Years day, not knowing which Jeep I wanted. I just wanted a Jeep. Fell for the Wrangler and Steve helped make it happen. Whole experience was fantastic. Drove home that day in my new Wrangler. Thanks Branhaven

Jessica Bureau

Jan 5, 2016

Just leased a 2016 Jeep Compass and I'm in love with it. Steve was so helpful with the whole process, I started looking on Saturday and drove my car home on Monday. Can't thank him enough!

Tyles

Jan 5, 2016

I went in on a busy Saturday and was taken care of by Bill Larson. Bill was a great guy and willing to show me any vehicle I wanted. When we found the vehicle I was interested in, another Sales person, Duncan came over to present the numbers. We negotiated a little and finally agreed on a price. Throughout the whole process, Bill was helpful and accommodating. I would go back to Branhaven and back to Bill again.

brp2015

Jan 4, 2016

Easily the best experience I have had at a car dealer. From the initial inquiry about a Jeep on through finalizing the deal, every employee was great to work with. Eric Ryalls, Carlos and Nathan Upadhyaya in particular were courteous, helpful and respectful of all of my considerations in purchasing a car. If there were more dealerships like this, car sales will lose its bad-wrap. Branhaven will be the first shop we visit when it is time to replace my wife's car.

Gene58

Jan 4, 2016

I purchased a 2015 Ram 1500 Big Horn from Branhaven and it was a very pleasurable experience. My purchase started with an Internet inquiry thru Jamie Rolan who was very helpful and she scheduled me to meet one of their sales reps, Bill Larson. Bill is extremely knowledgable on the Ram 1500 trucks. Unlike the stereotypical car salesman, Bill was not fixated on making "the sale", rather he was concerned about understanding my needs in a truck and answering any questions concerning the vehicle. After ensuring all my questions were answered, we sat down to discuss a potential deal. Again unlike traditional car salesman, Bill was not pushy, nor did he leave me sitting in his office for a long period with line "let me take this to my sales manager". It was pleasant vehicle purchasing experience unlike anything I had previously encountered. Bill was knowledgeable of his product, friendly and professional in his approach, and genuinely interested in a complete satisfying sales experience. I highly recommend Bill Larson to anyone looking to purchase a new Ram truck

jbranney

Jan 4, 2016

Had been looking from a truck for my company for a few weeks and didn't want to buy new. Found exactly what I was looking from at Branhaven. 2015 4k miles all the option I wanted. Set up an appointment. Got there and was introduced to Ryan Hall. Was a very nice, honest guy. Informed me the truck I was looking for got backed into and was at the body shop and happily took me to see it. Truck was exactly what I was looking for, damaged was fixed like new, no pasting bondo, replaced the whole door skin. He gave me a great deal on a 10 month old truck and even got me a set of running boards for free. Over all great, easy experience. I will be back when I'm looking for my next truck for one of my guys. Thanks!!Jordan Ranney, OwnerMobile Mechanic CT, LLC

Jeeplisa16

Jan 1, 2016

Without a doubt, our overall experience at Branhaven is beyond a 5 star rating!! The staff is super friendly and the sales associates and managers are pleasant and beyond helpful...this is our 9th vehicle that we purchased from Carlos, he's like family!! Steve was awesome as our salesman...he was so patient going above and beyond coming into work on his day off to help us make a decision on the best vehicle for our family!! Looking forward to working with these two guys again!! Dom & Lisa Urbano

Richard

Jan 1, 2016

My experience couldn't have been better. Steve Lakomski was excellent and very low key. The whole process went very smoothly. I would highly recommend Branhaven!

PedalSmasher

Dec 30, 2015

Billys the man! Smoothest car buying experience I have ever had, I will definitely be going back for my future purchases. Thank you Bill Larson and Branhaven!

branhaven1

Dec 29, 2015

Great service and selection. Sales staff was very professional and understanding. I had a great time at the time of my vehicle purchase. Will recommend to my friends and family.

Fishing12

Dec 28, 2015

I recently began to search for a new car and was worried of the horror stories you hear from others while buying a car. I then went to Branhaven Chrysler Jeep and met Steve Lakomski who was working as a sale Representative at the car dealership. My experience with Steve was great, he was very understanding of my needs and answer all my questions. He also was not your typical "Car Sales Man" he would tell me to take my time and make sure I had all my questions answered. If you are interested in buying a car i would definitely go see Steve he is the best!!

PDB

Dec 28, 2015

I went into Branhaven to potentially lease a car. I wasn't sure I was going to go through with it but after meeting Bill Larson and his manager and talking to them about the car I wanted and the price, etc I was sold. He was honest and sincere, not pushy, kind and knowledgeable. I would highly recommend him and will definitely always go back to this dealership. Thank you Bill and Branhaven dealership.

Ryan134

Dec 28, 2015

Dealership worked with me and treated me great! Bill Larson got me in and out as he promised. I would recommend this dealership and Bill Larson.

mikebutkus17

Dec 27, 2015

After my 2001 Saturn finally started acting its age earlier this month, I was in the market for a cheaper 4x4 or AWD for my first big new car purchase. I was somewhat of an easy customer, as I had already narrowed down my options to a Jeep Compass 4x4 by the time I began researching dealers. That being said, what immediately caused me to visit Branhaven over other Jeep dealers in my area is the large, varied inventory they have on their lot. Just by looking online, I was able to find the car I wanted in a number of different trims, including at least 4 or 5 brand new models that fell within my budget. Better and more diverse inventory than Jeep dealers closer to my home is what got me in the door, and the experience got better from there. Ryan Hall did a great job of making me feel welcome, and also making me feel like I was making a truly informed decision. From the complimentary coffee and beverages to his knowledge of the vehicles and friendly, accessible nature, Ryan made the purchase process easier than I thought it would be. This quality customer service continued with his sales manager Carlos Vidal, who was able to help put the finishing touches on a great price for the vehicle, and finance manager Nathan Upadhyaya who went the extra mile to work with me when I had second thoughts about the warranty I purchased a day or two after I took my Jeep home. They even had a cracked pane of glass in front of the instrument panel replaced free of charge after quickly determining it was a factory defect. In short, my mind was already set on the cars Branhaven sold best, but when a dealer carries such great inventory and follows up with engaging customer service, the only result is a great deal you'd be hard-pressed to find anywhere else!

CT Weatherdog

Dec 26, 2015

So our search for our new truck was suppose to be a slow no rush process.... yeah right lol. We did our research and knew we wanted either a Chevy or a Ram. We needed something big enough for for our Camper which is our new family summer fun! We came to Branhaven and we ask the girl who greeted us to please give us a patient non pushy salesman. She said they are all good but I have the guy for you... In step Ryan Hall. Not to go into a long out story... Ryan was exactly what we were looking for. My wife could care less what the truck looked like or did she just wanted to see the numbers and apples for apples for each truck. Ryan walked us through 3-4 trucks and helped us make our decision a very easy one. Communication is key in our eyes and Ryan was awesome in this department. We had questions he had the answers... if not he got the answer we needed and explained everything in detail. The atmosphere of the dealership along with some owner perks for buying from them is totally worth shopping with them first. Thank you Branhaven and thank you Ryan.... Bring him a small ice coffee with cream on one sugar and tell him Tom and Dawn Coon have sent you in!!!

Nmd2277

Dec 25, 2015

Walking into Branhaven, we were treated like family. Rich sat with us on our initial visit and helped explain the model we were interested in and also took us on a test drive. Still unsure about how we wanted to proceed (used or lease) we took a few days to think about it and returned to the dealership where Eric further explained the benefits of leasing-which helped us make our final decision. Nathan was extreme helpful as we were going through the final paperwork, answering any questions that came up along the way. I especially thought that the Branhaven staff was extremely knowledgeable and a pleasure to work with. We love our new Jeep Grand Cherokee Limited!! ??

Henry R.

Dec 24, 2015

Whom ever said all Raider fans are bad never met Steve Lakomski from Branhaven Motors Inc. Steve is a genuine guy that made me feel as though I was purchasing a vehicle from a friend. Definitely a great environment to get a new vehicle as the entire staff leaves you with he impression that they truly care about he customer. By far the smoothest and best car buying experience to date

Bearsfan21

Dec 24, 2015

Whom ever said all Raider fans are bad never met Steve Lakomski from Branhaven Motors Inc. Steve is a genuine guy that made me feel as though I was purchasing a vehicle from a friend. Definitely a great environment to get a new vehicle as the entire staff leaves you with he impression that they truly care about he customer. By far the smoothest and best car buying experience to date.Henry R.

Kevin438

Dec 24, 2015

Seriously, lots of dealerships have the vehicle you want but they just do not have the personnel to address your needs. While purchasing our new Ram 1500 we had a great experience with Bill Larson, probably one of the best car buying experiences I've had in over 40 years. More than that, it was a busy day so I was able to observe many other members of the dealership staff interacting with customers. They all were working hard. They were having fun. They were willing to help each other to make the day go smoother and keep customers happy.I feel we got a good deal and were treated well.Maybe the best way to put it is that at no time did I feel like I was buying a car from a "Car salesman."

Becksaa1

Dec 21, 2015

I had the pleasure of dealing with Eric Ryalls. He was knowledgeable and helpful in answering all of my questions. I bought a 2014 jeep patriot that I love! I would recommend going to Branhaven for their huge selection of cars, as well as their ability to go above and beyond to make sure their customers are happy and leaving with a safe car!

Ram1500

Dec 21, 2015

I went to Branhaven on a recommendation and was not dissapointed. Everyone from the salesman, Eric Ryalls, to the sales manager, Duncan, was helpful. Most importantly they were honest and didn't play games. There was no back and forth or trying to sell us on something else. My wife and I explained what we were looking for and Eric made it happen. It was by far the easiest vehicle purchase I have ever done. Even after my purchase Eric helped set up a service appointment for me when he could have easily passed me along to someone in the service department. I'd recommend Eric and Branhaven to anyone.

Tara_B

Dec 14, 2015

I recently bought a brand new Jeep Grand Cherokee from Branhaven. The sales person that I worked with (Bill) was extremely knowledgeable about the vehicle and his enthusiasm for the car really was refreshing! It was so nice to deal with someone who was as excited about my new car as I was. His sales manager was one of the nicest people and was very low pressure. They were genuinely interested in making sure that we were satisfied with our purchase. Carlos and Nathan we both extremely nice and helpful in completing our sale along with Bill. I love my new car and am so happy we purchased it from Branhaven.

Tara_B

Dec 14, 2015

I recently bought a brand new Jeep Grand Cherokee from Branhaven. The sales person that I worked with (Bill) was extremely knowledgeable about the vehicle and his enthusiasm for the car really was refreshing! It was so nice to deal with someone who was as excited about my new car as I was. His sales manager was one of the nicest people and was very low pressure. They were genuinely interested in making sure that we were satisfied with our purchase. Carlos and Nathan we both extremely nice and helpful in completing our sale along with Bill. I love my new car and am so happy we purchased it from Branhaven.

LizRD15

Dec 8, 2015

I walked into the dealership with little knowledge of Jeep and a bad experience at a different dealership. Bill took the time to explain all of my options and helped me get out of my lease from another brand. He made me feel comfortable, answered all of my questions, and did not pressure me for a sale at all. I went in seeking information but walked out with a new Jeep. I dreaded going car shopping until I went here, I would highly recommend Bill and Branhaven for a great experience!

SandyCabrera

Dec 4, 2015

When you walk into Branhaven, it's like walking into someone's comfy living room. Every employee walking by asks if you would like a soda, water, snacks, etc.... Beautiful dealership. I can't say enough about my salesman, Ryan Hall, talk about 1st class. I started working with him on Wednesday, went back on Thursday and made the purchase and left with my Dodge Journey on Frmiday. Knowing I wanted to have the car by the weekend he came in on his day off, Friday, to finish everything off. I can't say enough about him and the entire dealership, including Nathan, the finance manager. Branhaven is a class act. If you are looking for a great deal on a great car, then go to Branhaven and ask for Ryan Hall. Thanks so much guys, and Merry Christmas to me????????????????

Brandon

Nov 29, 2015

Without a doubt, this was the easiest car buying experience I've ever had. I purchased a blacked out Ram 1500 from Steve and never once did he push the truck on me. He explained many of the features in the vehicle and worked with me to figure out a reasonable deal. The sales manager, Carlos, took the time to explain every component of the negation and even went so far as to call me to keep me updated in the days after. Ryan and the finance department also went out of their way to help me get situated with the vehicle and they had nothing to do with the original deal. That just shows the type of commitment Branhaven has with their customers. Having been to other Dodge dealers in the Hartford area, BranHaven exceeded all my expectations and was worth the 30 minute drive. I will not go anywhere else for a Dodge/Chrysler/Jeep/Ram product again without consulting Branhaven first. This dealer is worth every star I can give.

Jsavage

Nov 27, 2015

Dealing will Bill and then Nathan was by far the best car buying experience I have ever had. Bill is genuinely enthusiast about his product line and about pleasing his client. He listened tomy concerns and then delivered exactly what I wanted. Nathan helped educate me on the finances and I felt, in the end, this was so much more than I even expected. Many thanks to Bill, Nathan and the entire staff at Branhaven!Jeremy Savage Fairfield, CT

Jdog420

Nov 23, 2015

Purchased 2014 town and country, the team was professional and worked hard to find what we wanted. The financial dept was thorough and quick. They were professional and friendly, no hassles. I highly recommend their services.

Eric L

Nov 21, 2015

Bill Larson helped me find my first Wrangler (used) and he was just as awesome this time around when I traded it in to get a brand new one. This guy knows his stuff and he'll go that extra mile for his customers, no questions asked. The pricing is fair, honest, and transparent, there's no hidden or inflated fees with these guys and Jonathan Minichino will take the time to show you line by line. Seriously top-notch sales team from the floor to the finance office. Their service department never disappointed with my last Jeep so I'm happy to be coming back again.

Eric L

Nov 21, 2015

Bill Larson helped me find my first Wrangler (used) and he was just as awesome this time around when I traded it in to get a brand new one. This guy knows his stuff and he'll go that extra mile for his customers, no questions asked. The pricing is fair, honest, and transparent, there's no hidden or inflated fees with these guys and Jonathan Minichino will take the time to show you line by line. Seriously top-notch sales team from the floor to the finance office. Their service department never disappointed with my last Jeep so I'm happy to be coming back again.

Rich H

Nov 19, 2015

Ryan helped me find the right truck for my family and I. He answered every single one of my questions and was extremely helpful during my time with him. Ryan worked with me and his team to give me the absolute best price. I was in and out with exactly what I wanted. I love my new Ram 1500 and look forward to working with Ryan in the future. I highly recommend using Ryan Hall as your next salesman.

Cjd5

Nov 10, 2015

Bill Larson made our Renegade purchase a pleasure. Sold us what we wanted at a fair price. All done with a smile. I have already told a number of people about our experience and the great service we received

Jhealy

Nov 8, 2015

Bill was by far the best salesman it felt with, coming from a guy in sales myself. Honest and true to his word, gave me what I needed on trade in, and just overall great car buying experience. Keep up the good work.

PaulS

Nov 4, 2015

Bill Larson is professional, yet at the same time as courteous and friendly as you can want. He made the big decision of purchasing a new car much less stressful. He listens and willing to work with you to meet your needs. As always, will continue to come back in the future. Love my brand new Jeep!

tequi

Nov 3, 2015

I have had nothing but great experiences here. I have bought three cars from Branhaven, and while I have purchased each car from Jonathan, every person who works there is professional, knowledgeable and courteous. Branhaven cares about their customers. Branhaven has always worked with me to get me into a car I like at a price I'm comfortable paying. Branhaven, and Jonathan, have my business for life.

tequi

Nov 3, 2015

I have had nothing but great experiences here. I have bought three cars from Branhaven, and while I have purchased each car from Jonathan, every person who works there is professional, knowledgeable and courteous. Branhaven cares about their customers. Branhaven has always worked with me to get me into a car I like at a price I'm comfortable paying. Branhaven, and Jonathan, have my business for life.

BCDiv

Nov 2, 2015

Had a great second time experience with Brandon and Carlos. Te dealership is always clean and welcoming. They go above and beyond to welcome families and ensure you are satisfied with service. Have sent family an friends in to buy cars and have left very satisfied! Highly recommend!

Branford

Nov 2, 2015

Ryan is an excellent sales rep. Helped process along with professional detail and attention. Dealership is high paced. Some reps looked as they were hurrying the potential buyers through a process. Ryan took the time to hear what options we were exploring and at no time made us feel rushed.

Carguy15

Nov 2, 2015

I'm a car guy. Ryan is a car guy. Branhaven Dodge is full of car guys and gals. They just get it. When I walked in and said, "I want something rear wheel drive with big horsepower and a stick," Ryan just smiled and showed me to my dream car. He and the crew at Branhaven made purchasing my new Challenger quick and easy. From the test drive to the final paperwork, everything went smooth as the leather on my air-cooled/heated leather seats. Ryan is a great salesman and even more so a great person, and that goes a long way with me. If I don't get a "real person" vibe from a salesman, I'm out the door. The 400 horsepower monster resting in my garage is proof that Ryan made an immediate impact on me with his firm handshake, warm smile, and friendly "real" conversations we had. Whether it was while test driving my new vehicle or while signing on the dotted line, Ryan made me feel comfortable and confident I was making the right decision.If you are looking for a new car at a great price, Ryan at Branhaven is your man. Don't wait!!! Act now!!!

CharlieH

Nov 2, 2015

As a former (30 year) client of Branhaven Chrysler, with 7 grandchildren now, we weren't ready to give up on a minivan just yet. When it was time for another one, Branhaven just happened to have the exact model and color we were interested in in stock on the lot. We scheduled an appointment, and met with Bill Larson. Bill not only helped explain all the features of the new model, but actually worked with Finance to get us a loan rate lower than we had already been offered on our own.When we reached our agreement on the terms, he followed through with everyone necessary to ensure we left that same day with our new vehicle. Couldn't have been a more pleasant experience!

Glenn1235

Nov 2, 2015

Great experience with very helpful friendly employees. Quick. Easy. And great service. Had car in half day with no hassle. Would recommend this dealer and love love the jeep

Kkgilman

Nov 1, 2015

Brandon was the best car salesman that I have ever worked with. The process was smooth, quick and painless. I will definitely be returning when it is time for another new jeep!

lorraine1029

Nov 1, 2015

BranHaven's sales staff were very helpful and knowledgeable. My experience at BranHaven was terrific and I would definitely refer BranHaven to a friend. Love my new Jeep.

Troy Powell

Oct 31, 2015

This was my first experience buying a car from a dealership and I couldn't have asked for anything better. My dealer, Brandon Greenspun, was a very personable, knowledgeable, and squared away guy. He worked with me and offered me the best options to help in my benefit. Brandon is definitely a recommendation for anyone looking to buy a new vehicle.

Ethan

Oct 31, 2015

Had a very good experience working with this dealership. Everybody seemed to like working there, and the owner even came out to express his gratitude. They listened to our needs and met them without pushing for anything extra. Would highly recommend them.

Jargal

Oct 31, 2015

As i said my first experience with dealership and it went well, nice and smooth. They totally brought the car i ordered and i'm very satisfied with it.

Longhorn

Oct 31, 2015

Bill Larson is one of the most knowledgeable person I have ever met when buying a new truck or Van .I would recommend him for sales.

Tebberts

Oct 31, 2015

Bill Larsen was very knowledgeable of the Jeep Renegade and made the leasing process very easy. Branhaven Jeep was overall a great dealership and I look forward to giving them my service.

troypow

Oct 31, 2015

This was my first experience buying a car from a dealership and I couldn't have asked for anything better. My dealer, Brandon Greenspun, was a very personable, knowledgeable, and squared away guy. He worked with me and offered me the best options to help in my benefit. Brandon is definitely a recommendation for anyone looking to buy a new vehicle.

Frank the tank

Oct 29, 2015

I had an appointment to pick up a new vehicle in an hour and a half at another place, but was unsettled because I was gonna be paying $80.00 more a month but not getting what I wanted... So I decided to stop at Branhaven Jeep, Dodge (etc.) just to get a comparison/ leverage... The other place was newer, just as clean and had all the amenities (free coffee, chips, etc.) as Branhaven Jeep but the difference was the people!!! The other place just gave me all the options that would benefit them and ignored my wants, needs and requests! Where as Branhaven actually listened to what I wanted, needed and more importantly what I could afford!! They were totally upfront and honest as to what they could and couldn't do!!! From the friendly greeting upon walking in, to the salesman (Eric R.) to the sales manager... (Portuguese guy) to the kind and polite gentleman who walked me through the paper work!! They were all upfront, honest and sincere!!! AND I drove away with a NEW Grand Jeep Cherokee THE SAME DAY and am paying $6 less a month for double the vehicle!!! How you do'n!?!?! Branhaven Jeep, Dodge etc.... You Rock!!!!!!

lzbthf

Oct 28, 2015

We bought our car from Branhaven and purchased a service plan that included oil changes so that's why we have continued to go back again and again. Every time we schedule our service appointment on the day we drop off they never seem to know why we are there nor that we are expected. This last time we asked that along with our oil change to please check and the brakes which Branhaven had suggested needed to be done. Not only did they not call us back to let us know the car was ready, when we showed up they had not even looked at the brakes.We have one oil change left but we won't be back.

MP1

Oct 26, 2015

I recently traded in my old vehicle for a new Jeep. John and Steve were very helpful from start to finish, and made the transition very easy. This is my second purchase from this dealership, and I would definitely recommend if you are in the market for a new vehicle this winter.

Rammed UP

Oct 26, 2015

Ryan Hall made the transition from my used car to a new Ram truck seamlessly. He was very knowledgable of the Ram line of trucks and made me feel comfortable with my purchase. Nat in finance finished off the deal with quick and efficient paperwork. I would definitely reccomend your dealership.

Jeepgurl4life

Oct 24, 2015

The sales, service and business staff at Branhaven consistently exceed my expectations of customer service. I just picked up my most recent Jeep. I have been a Branhaven customer for over 10 years. I ave also brought family members to the dealership to purchase vehicles. The salespeople are very knowledgeable about their vehicles, and the service reps and techs are equally skilled at their jobs. I have always had extremely positive experiences with this dealership. I must, I keep going back there.

Jeremy1119

Oct 22, 2015

My wife and I needed a new vehicle that we felt comfortable with. Eric Ryalls made that very easy for us. He was very understanding of our needs and made it happen. We had asked for a view updates to the vehicle and he made it happen with no hassle.

KennyKas

Oct 21, 2015

Will only buy car from Bill Larson from now on. Friendly, helpful and got me exactly what I needed for the right price. I know exactly where to come when I'm ready for my next truck!

PammyC

Oct 20, 2015

My sales guy Ryan Hall and manager Duncan Brodie were AWESOME throughout the entire process! My car died, and still owed money on it. The repairs were more than value of the car. Without the repairs, my car was worth nothing. I wasn't planning on purchasing a new car any time soon, so I really wasn't putting money aside for a car purchase. I had NO IDEA what to do..was stressing out and freaking out big time. I had a Mazda, so I called a Mazda dealership first for some answers. It was annoying because it took the Mazda dealership 3 calls to get through...and remember, I'm in freak-out mode so I wanted answers stat. I needed to make moves because my car was at some garage it was towed off the highway to, and they needed me to make a decision. When I got the guy on the phone, he did answer my questions, but he kept saying that I just need to come see a salesperson...so that was annoying. A few months back, I rented a Jeep when the Maz was at the shop. I LOVED it, so I knew my next car would be a Jeep...that's why I called Branhaven right after I got off the phone with the Mazda dealership. Ryan Hall picked up, and he spent the time to talk me through options and he gave me rough estimates of what my payments would be. He was cool and patient, so the next day I stopped into Branhaven and asked for him. When I mentioned my budget, and the features I liked, he and manager Duncan knew exactly what Jeep was right for me. They brought it out..and it was the exact one I was looking at on their website. Okay, so my credit is not great...but they worked hard and spent time dealing with other banks to get me approved...and to work out payments. I was pretty surprised. They even went through my credit history with me and explained it. They were all so fun, nice, funny, knowledgable and cool. When it's time to buy a car, you gotta dedicate some major hours there while they work on getting you in a car, so might as well spend your time with fun people. Plus they have lots of snacks which always scored big with me. It's only been a full 24 hours with my new Renegade...and I'm obsessed. You should see my gallery in my phone...I have a picture of every angle of it..plus a billion of me and my dog posing in front of it. Thanks guys--I really appreciate you helping me!

PammyC

Oct 20, 2015

My sales guy Ryan Hall and manager Duncan Brodie were AWESOME throughout the entire process!My car died, and still owed money on it. The repairs were more than value of the car. Without the repairs, my car was worth nothing. I wasn't planning on purchasing a new car any time soon, so I really wasn't putting money aside for a car purchase. I had NO IDEA what to do..was stressing out and freaking out big time. I had a Mazda, so I called a Mazda dealership first for some answers. It was annoying because it took the Mazda dealership 3 calls to get through...and remember, I'm in freak-out mode so I wanted answers stat. I needed to make moves because my car was at some garage it was towed off the highway to, and they needed me to make a decision. When I got the guy on the phone, he did answer my questions, but he kept saying that I just need to come see a salesperson...so that was annoying. A few months back, I rented a Jeep when the Maz was at the shop. I LOVED it, so I knew my next car would be a Jeep...that's why I called Branhaven right after I got off the phone with the Mazda dealership. Ryan Hall picked up, and he spent the time to talk me through options and he gave me rough estimates of what my payments would be. He was cool and patient, so the next day I stopped into Branhaven and asked for him. When I mentioned my budget, and the features I liked, he and manager Duncan knew exactly what Jeep was right for me. They brought it out..and it was the exact one I was looking at on their website. Okay, so my credit is not great...but they worked hard and spent time dealing with other banks to get me approved...and to work out payments. I was pretty surprised. They even went through my credit history with me and explained it. They were all so fun, nice, funny, knowledgable and cool. When it's time to buy a car, you gotta dedicate some major hours there while they work on getting you in a car, so might as well spend your time with fun people. Plus they have lots of snacks which always scored big with me. It's only been a full 24 hours with my new Renegade...and I'm obsessed. You should see my gallery in my phone...I have a picture of every angle of it..plus a billion of me and my dog posing in front of it. Thanks guys--I really appreciate you helping me!

Cruefan71

Oct 18, 2015

Branhaven was amazing my sales rep Michael Michael Anthony Polvere and Sales Manager Duncan were accommodating in every way truly making my experience easy and painless. I highly recommend Branhaven to anyone who is looking to purchase a new vehicle thanks guys!!!!

tlrpaul

Oct 15, 2015

I was in the market for a newer truck. I made an appointment to see a Dodge dealer in NJ. But, was left to wait for thirty minutes with no help. I thought it was a sign not to buy. I had sent an email inquiry, prior to my visit to the NJ dealership, to Branhaven Dodge and got a response back from the dealership a day or two after the let down in NJ. I spoke with Bill over the phone and he reassured me that he would take care of me. True to his word, he was waiting for me and was ready to answer all my questions and we went over all my options. Needless to say, I bought a brand new Ram 1500 that night.Bill was knowledgeable, and a no pressure salesman !!! On delivery day, he went over every single feature and how everything worked. No stone was left unturned. He did a great job !!!Thanks Bill !!!

jeep owner

Oct 13, 2015

While dealing with Branhaven they were dishonest and sneaky. We should have walked away,but needed a vehicle asap. We bought a lemon that Branhaven refused to help us with afterthey got our cash.The owner Robert Lavellee was rude and useless. I got no where for weeks until I wroteto the CEO of Chrylser. I got a response within twenty minutes. I worked with a topexecutive on fixing the cherokee for several weeks (with a different dealer. I refused to go back to Branhaven) to no avail. Therefore, He put me in a new jeep and was a pleasure to work with. Chrylser came through for me Robert Lavelle and Branhaven did not and should not be trusted.

fxdriscoll

Oct 12, 2015

I really enjoyed working with Bill. He was extremely knowledgeable and made me feel confident in the car buying process. I told my friends and one has already purchased a car from Bill as well!!!

orangedude69

Sep 18, 2015

My first encounter with a sales representative from the dealership left a less than desirable impression. I wrote to the dealership to explain my displeasure and received a respond from the used car sales manager John Sullo. Mr. Sullo not only worked to restore the image of the dealership, but he also went above and beyond to ensure all my concerns and needs were met. After addressing my concerns, Mr. Sullo set me up with the sale representative named Bill Larson. Bill was not only knowledgeable, but also professional and willing to address any questions i may have. I would recommend this dealership to any who asked my opinion, as well as, recommend all business be conducted with Mr. Larson or Mr. Sullo. A thank you goes to both gentlemen for their efforts and making my purchase a positive one.

Roxie

Sep 16, 2015

I knew exactly what I wanted and Branhaven was the only dealership in CT to make it happen. I love Roxie- my new jeep- but when my husband gets a new car next year- we will definitely be calling Branhaven!

Pat Jeep

Sep 2, 2015

Had a great experience working with Bill Larson, in buying my 2015 Jeep Patriot. He was knowledgeable, didn't pressure us, and took plenty of time to show us everything we wanted to see. I feel we got a good deal on the Jeep, which has been great to us thus far. Good salesman and good experience all around.

Kbell0902

Sep 1, 2015

It was reassuring to work with Eric, a salesman who was extremely knowledgable about Jeeps, their technology, and the different models. Between him and Duncan, they were able to get me to a price that I was more than comfortable with in the car of my choice, without having to sacrifice anything on my must-have list. Great experience!

maverick1956

Aug 27, 2015

Bill Larson is the most knowledgeable person about cars that I have had the pleasure of meeting and interacting with. He knows all of the little things that people might ask about and is ready with an answer. He's always available for me when I need him even for something simple like a car wash. I highly recommend going to him if you need a new vehicle.

challengersrt09

Aug 26, 2015

It was a pleasure working with a salesman who was so knowledgeable about all the makes and models of the automobiles trucks and jeeps this dealership sells. Living out of State and owning a driver education school in CT if I need any type of service on any of the cars I purchased from Mr. Larson I make one phone call to him and he go's out of his way to take care of my cars for any service they may need I have purchased 2 autos from him and will continue to do business with him. Thanks Bill for the honesty and the continued service after my purchases

Element

Aug 26, 2015

Bill is someone who will go the extra mile, and then some, for a customer. He is reachable and responsive, even on a day off! And his excellent customer service didn't end as soon as I drove off the lot.

Jimsue10

Aug 26, 2015

I have bought multiple vehicles from this dealership, and at least two of them were with Bill.He always goes above and beyond to get the sale made and to accommodate his clients.I never had a problem when I bought vehicles from Bill, and if there was a problem, he would resolve it quickly and efficiently.I would recommend him to anyone that wants to purchase a vehicle at Branhaven.

2015JK

Aug 23, 2015

I had done my research online at just about every dealership in the state of CT. After deciding that I was going to go with a leasing option for a new 2015 Wrangler JK, I picked out a bunch of models at different dealerships. I visited about 3 before ending up at Branhaven. This dealer had, by far, the most options and models to choose from. Other dealerships didn't even want to give me a test drive as it was too much of an inconvenience (lost my business right there). The staff at Branhaven were willing to work with us even if it was a holiday weekend and it was almost time for them to close. Despite that, my saleman Eric was beyond helpful and courteous and willing to work with me. I would definitely recommend this dealership, and Eric, to any friends and family looking to purchase a Jeep/Chrysler/Dodge vehicle.

Clarice Joseph

Aug 22, 2015

Rich was great!!I pretty much told him what I was looking for and he went above and beyond to assist me. This was my third vehicle that I purchased and I'm extremely happy.. The experience was so great that I referred my husband to get a new car at Branhaven as well. I will definitely refer family and friends.

Rich j c

Aug 15, 2015

I called about a dodge truck and discussed the price that was posted on the Internet. The next day I drove an hour to the dealer and test drove the truck and had them look at my trade. All good so far. When I said lets do it - just need the numbers, the sales guy gave me a figure about 4k higher than what I had discussed the day before and what was publicly posted on the Internet. He went to speak to his manager and I was told the price in the net the day before was a mistake. Would I like to buy the car at the higher price? I thought tactics like this went out 20 years ago.

Mr. Dyer

Aug 11, 2015

I gave 5 stars because Mike saw my situation, however complicated it seemed, and rewrote countless amounts of paperwork for me while I was stuck at work, and made sure I got the right deal for the right car, to aquire my family's needs. He treated me like a life long friend. We still keep in touch with any questions I still have.

Renegade

Aug 8, 2015

Our salesperson was knowledgable and very accessible. He helped us choose the model that best fit our needs. He seemed to truly care that we get the car that we wanted.

Margarita

Aug 7, 2015

I've shopped for many cars in the past and it's always a dreaded stressful thing to do but not this time. I had gone in with a friend who was looking for a new car and I saw how honest and attentive Mike Polvere was. So when it came time for me two months later I went to see Mike and I received nothing but the best service from him and the staff at this dealership. Mike answered all my questions and worked really hard to get me into the jeep that met my needs and budget. He has since then followed up and I can see he truly cares and enjoys his job. I will recommend him to anyone who hates car shopping as much as myself as it will be a great stress free experience!

George W

Jul 30, 2015

Brandon Greenspun gave my wife and I a great customer experience. Our transaction went very smooth. He was very knowledgeable, patient and found us a great SUV. We will highly recommend the dealership and Brandon to our friends and family who are interested in purchasing a vehicle. The 2015 Durango is awesome!!!Thanks again for a great Experience Brandon,George & Marisa

Paul & Sharon

Jul 26, 2015

This is our third vehicle purchased from this dealership. Each time we received excellent service! Michael Polvere took the time to listen to our needs and work with us. One night we were there Michael stayed well past closing time to discuss sale. We received a very fair price were quite happy with the entire experience.

Paul & Sharon

Jul 26, 2015

This is our third vehicle purchased from this dealership. Each time we received excellent service! Michael Polvere took the time to listen to our needs and work with us. One night we were there Michael stayed well past closing time to discuss sale. We received a very fair price were quite happy with the entire experience.

Katharine

Jul 22, 2015

When I decided to get my new car I had a few things that I knew I wanted. I went to a dealer (I will not name names) close to where I work and got a complete runaround, was left hanging and felt completely frustrated. Fortunately I decided to go elsewhere. Upon walking in the door at Branhaven I met Eric and he was wonderful from the start. He listened to what I wanted and I left comfortable and informed throughout the entire process (I hesitate to even call it a process as it was so pleasant). I adore my new Jeep and would tell anyone to go see Eric at Branhaven. Everyone person I encountered there was very nice, it was not a high pressure sales experience at all and they had a large selection of vehicles on the lot to choose from, one of which met my desired criteria perfectly. Two Thumbs Up! Katharine

Dave

Jul 20, 2015

I've purchased two Jeeps through these guys now, and both transactions were completed professionally and honestly. Eric Ryalls is the guy to talk to if you want a no-nonsense and direct experience. He knows his stuff and will work with you to get you a fair deal. Even after the sale, Eric makes sure you're happy with your vehicle and reminds you that if you need anything to call him and he'll take care of whatever your issue may be.

Traci

Jul 17, 2015

Everyone was very pleasant. We went around closing time on a Saturday and still was helped and not rushed away by Brandon G. Monday I went back to check more cars. Wednesday I was back again. John S. was very helpful and pleasant as if he knew me for yrs. Then Brandon came in on his day off to also help me out. By Friday am I was cruising in my new truck. Was shown exactly what type of truck we were looking for and were not pressured to look at other vehicles. We wanted a certain color and they had a great selection of cars on the lot. Never was rushed or pushed to make a decision. Brandon G. even pleased my hard to please husband. We traded in a car and literary didnt have to do anything but drive it in. They handled everything for us. They even had free snacks and a comfy tv room to keep you busy while waiting for your car. And the best part for me is the free car washes while u own your car. As I mentioned I visited the shop a couple of times before the purchase and each time was great. All the employees always made me comfortable and greeted us with a smile. Also before we made our decision I called the shop about 15 times with questions or concerns, the receptionist and my salesman Brandon G. was excellent. Always speaking to me as if I only called once.

Ventura613

Jul 12, 2015

My husband and I went in to purchase a new jeep. We ended up leaving with a new jeep and new truck! Our salesman Rich D'Andrea was amazing, helpful, knowledgable, and thorough. We left happy! Unfortunately, after a couple days I realized the jeep I purchased wasn't exactly what I wanted. I went back to tak to rich and that day he traded my new purchase in and got me in the exact truck I wanted. If it wasn't for their amazing customer service on all levels I would have been unhappy (still through no fault of theirs). I would recommend this dealer and Rich to anyone looking for a new vehicle. You won't be disappointed!

Ken J.

Jul 9, 2015

This was my first experience with Branhaven and Jonathan made it a non- stressful car shopping experience. I bought a Ram 2500 heavy duty and Jonathan was extremely knowledgeable about this truck. The best part was that I got the truck 3 day earlier than I was expecting it to be ready. I love my truck. Thanks!! Ken J.

donnaevonne

Jun 30, 2015

I just bought my 3rd jeep from Branhaven Jeep, Need I say more, I have always been treated with the utmost respect.Everyone has always been helpful, what ever I need they have always been there. I want to give a big THANK YOU to Bill Larson once again you have made buying my new jeep such a great experience,everything goes so smoothly. A Happy coustomer Donna Maynard

evw0378

Jun 29, 2015

My wife and I had been looking at SUVs all over the state of CT for over a year experiencing the worst customer service imaginable from a car dealer (fake promotional deals, lowball trade in offers, fast talking sales mangers with nothing but lies, etc). We went to Branhaven Chrysler Jeep Dodge Ram and had the complete opposite experience. The salesperson we dealt with was Michael Polvere. Michael was direct, honest and really helpful. He asked us were we needed to be price wise on the vehicle we were looking and what we were looking for on our trade in. He was able to get us were we needed to be on both (with no haggling)! After the closing of sale he switched our license plates and even showed my wife how to sync the blue tooth to her iPhone (a small extra that really went a long way).The finance person we dealt with (I believe his name was Brandon Campbell) was very friendly and professional. He went over everything with us and took the time to answers all the questions we had. We were in and out of his office (with clear explanations of the both transactions (the sale of our new vehicle and the trade in of our old vehicle) in a half hour.I cannot say enough about the service we received or the way the staff at Branhaven approach the business. I would recommend this car dealership over any and all I have ever experienced. They have gained our repeat business when the time arrives for us to purchase another vehicle. For the record we purchased a Hyundai Tuscan (no option for this make under purchased vehicle selection for this dealership on DealerRater).GIVE THEM A CHANCE TO EARN YOUR BUSINESS AND YOU WILL NOT BE DISAPPOINTED!!!

bmadore01

Jun 21, 2015

Bill was very professional and courteous. Great car buying experience. Every thing went very smooth and I love the new TrailHawk. Would go back to Branhaven again. Thanks again!

BrittenyR

Jun 20, 2015

Everyone there was polite and professional and incredibly helpful. I left with exactly what I wanted for an excellent price. I would highly recommend this dealership and Brandon Greenspun who helped me walk out the same day with the perfect car for me.

smk114

Jun 16, 2015

Ryan was very helpful in our Dodge Caravan purchase. We were looking for a year old, low mileage car and he had exactly what we wanted. Ryan did not pressure us to purchase something we did not want as we had experienced else where. This was a great buying experience.

Bill Heyde

Jun 11, 2015

Ryan Hall was absolutely terrific. I simply abhor over bearing salesman in any line of work, especially when looking for a long term investment like a work vehicle. I came to Ryan through a recommendation and he exceeded my expectations (which were quite high). He listened, he advised, he searched, he found options and he delivered the vehicle I wanted in amazingly quick time.I am completely and totally satisfied with his approach, demeanor and professionalism.I could not recommend Ryan more highly. Also the business manager, Brandon Campbell, did not waste my time with ridiculous add ons and moved me through the loan process quickly and painlessly. I do not have any experience to date with the service department but would be shocked if they too were not terrific.

jdichiara

Jun 11, 2015

Ryan and the entire Branhaven group were excellent to work with. My wife and I went in with a very specific Jeep Wrangler in mind and Ryan was quick to find the Jeep, go for a test drive and review all details. Found my company as a Chrysler affiliate to get best possible pricing. i would recommend everyone that is looking for a Chrysler, Jeep or Dodge to go to Branhaven and work with Ryan!

jfazz

Jun 11, 2015

Bill is a very knowledgeable sales person and works hard to satisfy the customer. Have purchased three Jeeps thru him and results have always been excellent.

jgab55

Jun 11, 2015

Ryan was great to work with. No pressure and got me into the Ram I wanted. Would recommend to anyone. great atmosphere and friendly people.

Jut429

Jun 11, 2015

Very easy going with no pressure invovled Ryan and the rest of the staff at the dealership worked with me To get me into the vehicle I wanted without making it stressful. Very pleasant experience and I look forward to doing all my business with them in the future

kenha1953

Jun 11, 2015

Our experience will Bill Larson and the team at Branhaven Jeep was wonderful....Bill took great care of us and explained everything perfectly so that our buying experience was a pleasure....i would recommend him to anyone looking to purchase a car. we weren't overpowered by a salesman just trying to make a deal but fellt it was someone trying to fit us into the perect car for us which he did.

KimR

Jun 10, 2015

The entire staff at Branhaven -- in particular Bill Larson -- has been fantastic to work with. I've actually leased several Jeep Grand Cherokees from Branhaven over the years, and every time they have been professional, friendly, helpful, and honest. I never would have thought that a car buying or leasing experience would be enjoyable, but the people at Branhaven have made it that way for me. Bill is straightforward and helpful, he follows up and follows through on what he says he will do, and I absolutely recommend him and that entire Branhaven dealership. I will be returning to Branhaven when my lease is up.

bennyz

Jun 10, 2015

Just wanted to thank the entire staff at branhaven for making this deal the vehicle is quite a truck a lot of bells and whistles all of the sales staff went the extra effort to make the transaction as smooth as it can be even when I went to the dealership and they were very busy bill gave me the keys and a loaner agreement while they worked out the numbers the numbers worked out very well and we had a deal

Josh

Jun 10, 2015

I was shopping around for a used car at multiple dealerships in the area, and the way I was treated by Bill Larson and everyone at Branhaven is one of the main reasons I purchased my car from them. Bill went on a test drive with me and then when we got back to the dealership he ran some numbers for me , but I was still looking around at other please, and he understood that and wasn't pushy, like some other dealerships were. After a few days he checked in with me and was able to get the car I wanted into my price range. I highly recommend Branhaven to everyone for a new or used car.

Katier8402

Jun 10, 2015

Branhaven had very friendly staff. The customer service was excellent. Everyone was very professional and courteous. Great car buying experience. Very quick yet very thorough and informative. Also great prices.

Kim R

Jun 10, 2015

The entire staff at Branhaven -- in particular Bill Larson -- has been fantastic to work with. I've actually leased several Jeep Grand Cherokees from Branhaven over the years, and every time they have been professional, friendly, helpful, and honest. I never would have thought that a car buying or leasing experience would be enjoyable, but the people at Branhaven have made it that way for me. Bill is straightforward and helpful, he follows up and follows through on what he says he will do, and I absolutely recommend him and that entire Branhaven dealership. I will be returning to Branhaven when my lease is up.

shawnflanagan10

Jun 10, 2015

I recently leased a Jeep Compass from Branhaven with help from Bill Larson. I can honestly say he is the most helpful and nicest car salesman that my family and I have ever dealt with and I left extremely happy! When I got home my mom was already saying how she will be returning to Branhaven to buy a wrangler from Bill in the future. Branhaven was extremely trust worthy throughout the entire process and got me an amazing deal I know I wouldn't have gotten anywhere else. Bill has a way of making customers feel like they are part of the Jeep Branhaven family and totally confident and comfortable about their new purchase or lease. I just want to say thank you so much for making it such an easy and awesome experience and you can count on my family and I returning in the future!!! You are the best!!!!

Matt. G.

Jun 9, 2015

Was searching to upgrade my father from 20 year old automobiles that just were not worth fixing anymore. Owning two other Dodge cars I knew I really liked just about everything Dodge makes, so I searched the internet for an newer clean, lightly used low-mileage Dodge Avenger. I found Branhaven had a 2014 model for sale with only 36,000 miles on it. So I called them up and talked to Jamie in the internet sales department. She said she would check on the price and give me a call back, which she did promptly. The following day I called back and spoke to Nicole, also in internet sales, and asked for pictures of the vehicle. At this point she informed me the vehicle was just taken in and being cleaned before it was put on the lot and that she would text me pictures as soon as it was done. She texted me detailed pictures later that same day and I made arrangements to see the car in person. That Thursday I paid them a visit, and after a brief wait, we met Brandon in sales. He showed us the vehicle and we took it for a test drive. Subsequently pleased with the drive, the warranties (3 months from them and 7 years or 100,000 miles from the manufacturer) and benefits (oil changes for a time and free car washes for life) offered with the vehicle, as well as the overall condition of the vehicle (clean Carfax, one owner, no accidents or damage) we decided to purchase it. That following Monday evening we made our way once again to Branhaven to pickup our new to us Avenger. The car was cleaned, waxed, and detailed in every respect and also came with a full tank of gas. The service manager also informed us that all the requisite maintenance that needed to be performed was done and the filters/fluids had been changed the day before we drove it, so it was like a brand new car! This was kind of reliability and peace of mind was exactly what we were looking for after so many breakdowns with our older cars. Brandon in finance helped us fill out all the paperwork and Brandon in sales then swapped the plates from one of our old cars for us. Overall the experience was great. Everyone was super friendly and the car was just what we needed. I would recommend this dealer to anyone who is interested in quality at a fair price with no hassles.

maverick1956

Jun 9, 2015

Let me just say the sales people are wonderful. Bill is always a delight to talk to and always has time for us. Your service department on the other hand could use a bit of work. I've never had issues up until the past few weeks with my Jeep. We've bought a total of 7 vehicles from here and would continue to buy them, maybe just not use the service department. Half of them have no idea what they are doing. Joe is always sweet and nice and I appreciate him for that. The other people just want to get you in and out. If I say my car has an issue and multiple people (including someone in your service department) agree then I would like it fixed, not told that it's a normal thing. It's obviously not normal to have a Jeep STALL.

Sah11

Jun 5, 2015

Similar experience as Stephanie (see review below 5/19/15). Horrible communication! They say they will call you back and never do. Plus, I can't even tell you the disaster of a Jeep I purchased and now stuck with. Once the deal is sealed they could care less. By far the worst car buying experience I have ever had.

sm15

Jun 2, 2015

I really had a great experience buying my car here. My sales rep, Rich, was incredibly helpful and patient with me, without being pushy. I never felt rushed into making a decision, especially since I initially had my heart set on a truck and only went to look at Jeeps to "consider my options." Once I fell in love with my Cherokee, Rich and his manager, Duncan, did everything they could to get me a price I was comfortable paying. Everyone from the receptionist to Brandon in finance was incredibly helpful and nice. Overall, I had a wonderful experience buying my car and would definitely recommend Branhaven to anyone in the area!

Stephanie

Jun 2, 2015

I really had a great experience buying my car here. My sales rep, Rich, was incredibly helpful and patient with me, without being pushy. I never felt rushed into making a decision, especially since I initially had my heart set on a truck and only went to look at Jeeps to "consider my options." Once I fell in love with my Cherokee, Rich and his manager, Duncan, did everything they could to get me a price I was comfortable paying. Everyone from the receptionist to Brandon in finance was incredibly helpful and nice. Overall, I had a wonderful experience buying my car and would definitely recommend Branhaven to anyone in the area!

Taisan

May 31, 2015

I purchased a Jeep from Brandon who was an outstanding salesperson looking for just what I needed in a car keeping in mind what I could afford. I then dealt with the financial young man the other Brandon and again was very pleased with the easy dealings.

nh lake side

May 28, 2015

Told Ryan what type of car we were looking for and the budge we had to stick too, Ryan found several cars that fit the bill including one he would have to bring in from elsewhere. Great experience

as0308

May 20, 2015

Eric was such a pleasure to work with. He made my first car buying process easy and painless. I would highly recommend not only Eric, but the whole Branhaven dealership. I could not be happier in my new vehicle!

Cal3393

May 20, 2015

They were hassel free and very knowledgeable about the process... They got me the jeep i was looking for with no hesitation! Great dealership

Getjiggy sheshe123

May 20, 2015

Branhaven Motors was a very pleasant experience. The employees are super friendly and know there job. I absolutely love my Chrysler 300!!!Thanks to everyone there!S. Lucas

Stephanie

May 19, 2015

They are pretty much done with you!!!Here is my review: Steer clear of Branhaven!!!Purchased a car here in 2013 (after already having purchased 2 others 1 year prior), have had constant issues with it and have made 6 visits for the same problem to service. While Sam is the only one at this facility that I can now stomach speaking to because he seems to be the only one that understands my frustration, I have yet to get an actual call from the owner even after MULTIPLE messages left on voice mail, with the receptionist and email. And my car still has its issue. I will never purchase a car from here ever again, and I will be sure all my friends know as well.And this is the email I wrote to the Dealer Principal on May 8th and have yet to get a call, and the response I got was "I'm very concerned about your radio" my radio!! If that's the only thing your concerned with then there is a problemRobert, I have been trying to reach out to you very unsuccessfully since last Thursday. Myself and my husband have had various issues with your dealership that are not very positive. And as of late your staff there have reached an all-time low so much that myself and my husband will absolutely never shop at your facility again. I expressed my frustration to Sam in service and he advised me over a week ago that I would hear from you directly.First, my husband and I in the past 3 years have purchased 3 vehicles from your dealership. We also referred many co-workers to your facility. First problem, my husband leased a new Dodge Ram back I believe in 2012, we put down over $7000 cash on this offer, once his lease was recently up we tried MULTIPLE times to get a hold of your finance department to see what our options were with no callback from Brandon. At one point we were told he is so busy your best bet would to be to just come in yet when we bought all 3 vehicles he was readily available to get all the contracts written up! Jason was finally able to get a hold of him and he came in to trade in the vehicle and was told you have too much negative equity in the truck NEGATIVE EQUITY??? We put 7 THOUSAND dollars CASH DOWN!!! Well little did we know, we went to another dealership and was told that with the leasing option you gave us, if we were to trade the vehicle in that a premium would have to be paid. So we had no other option but to buy the truck outright at the end of lease. Seems like a very sneaky way to get your customers to buy at lease end. Secondly, I leased a jeep back in 2012, decided it might not be the right vehicle for me, so I traded it in for a 2013 Dart turbo. No issues with the trade in, but after a year really wasn't in love and had been having many issues with the radio (which we will get to) so I went down took a peek at a few other vehicles and a few days later was called to come down and see what you all could do for me for a trade in. myself and my husband drive down and Duncan without even looking at the vehicle said, no way, you got a great deal, we cannot get you out of it I said ok and left. About a month later I received another call from a young lady stating I should come down right away because you guys had some amazing sales going on and were willing to get me out of my lease early. I went down, asked for the person who called me and Duncan promptly sent over John to tell me there is no way I can get out of my lease and sorry for the phone calls, but its not possible. So that makes two trips to a dealership that called me to come down! Thirdly, I have been back to service 6 times for the same issue and it hasn't been escalated to management? On multiple occasions the touch screen in my vehicle has gone black, unable to push any buttons and frozen. I've been told that the screen was replaced, the components have been replaced and there is nothing else that could be the problem, however I STILL keep having the same issue. The last time I was in for the same problem was last week, Sam had appreciated my composure and thanked me for being so patient. Well my patience went out the window when I received a call from Sam on Thursday telling me Chrysler was here and there is nothing they can do nothing they can do??? My radio is not functioning as it should. Back a few months ago, the 4th time I was having the issue I was lucky enough to catch a video with my phone of the radio malfunctioning and I came in and showed Sam the video, his response was Steph I believe you. I said well I just wanted to show you so that you people dont think I am crazy. Fast forward to this time, he wants another video and stated unless I can get a video they were not willing to replace anything else. So your service team is suggesting I illegally and unsafely carry my cell phone with me at all times waiting for my radio to malfunction even though I already showed Sam a video?? That is when I asked to speak to Chad. Chad came on the phone explained to me the same things Sam did and I mentioned the suggestion of the illegal and unsafe recording and he backed off and got very defensive telling me he does not suggest that and none of his employees would suggest that. Well, your service rep just did!!! I was very upset and he was doing absolutely nothing but escalating the issue with his extremely unprofessional attitude. I asked to speak with a manager and he stated they were on vacation, I then asked to speak with you and he told me that you were unavailable. He sensed my frustration, but was very sure to tell me to have a fabulous day! making me even more furious!!! I then spoke to the service team over at my company who are very well familiar with your service department and they suggested I call back and gather some info. Well that set Chad off and he was unwilling to assist me. I asked him if the parts that were replaced were ordered or something in stock at your facility. He confirmed they were ordered. I asked him if I could see the recipes of the items ordered for my vehicle and he became extremely defensive and told me absolutely not Mrs. Rispoli! this led me to believe what I was being told just might be correct. customers being told that things are being ordered and completed but that not actually happening. And I suggested that the work may not have been actually completed and from there on he was not willing to speak with me any longer. If the parts were ordered and placed in my car then why the issue of not providing me with proof? I dont see the issue here. Maybe you can give me some insight. And lastly, I was just wondering if you were ever advised that I was actually involved in a motor vehicle accident while at your facility? I was retrieving my vehicle from service (again for a radio issue) and one of your sales people was in a vehicle with a customer and he hit me head on. I never received a call to make sure I was ok either, this to me was another sign of a dealership that really doesn't care once their customers walk out the front door. I will be writing my review online about your dealership and I will be sure everyone at my job knows about all of these issues that keep piling on. Totally not the dealership I thought I was dealing with and certainly will not be returning! If you have any questions please feel free to call myself and my husband.

UltimateMooring

May 11, 2015

Duncan, the Sales Manager, was a pleasure doing business with. Very down to Earth, easy to communicate with, very patient, knowledgable, considerate and most importantly TRUSTWORTHY! I will certainly be back to buy another vehicle from him. Branhaven should be proud to have him! The showroom was nicely decorated, very clean, the staff was very accommodating and attentive. A great over all experience. -Jamie & Jesse

Mike

May 11, 2015

This dealership made buying my new 2015 Jeep Grand Cherokee Fun, quick, easy and fair. It's been a pleasure buying and trading in to the folks over at Branhaven. I walked in on a Tuesday night just looking, and walked out on Wednesday with a car. How about that? Friendly, knowledgeable employees with smiles 24/7. What's better than that? Thank you!

GrandCherokee

May 11, 2015

Buying a car can take time and patients. It can be a big decision, especially when making it on your own. I had an excellent experience at Branhaven during my car buying process. I feel extremely lucky to have had Eric as my salesman. He was not only friendly and patient, but also had excellent background knowledge regarding the Grand Cherokee that I purchased. He really went out of his way to answer every question I had about the vehicle. I truly believe Erics patients, kindness, and knowledge regarding the car made my experience at Branhaven wonderful. Eric was a pleasure to work with, and I am very pleased with my purchase!

Bgorz50

May 8, 2015

I recently purchased a 2014 Cherokee Trailhawk and I haven't stopped smiling from the minute I walked into the dealership to purchase it. Great service, great employees and they really know what they are doing. I will only purchase my vehicles from BranHaven for now on

Ang

May 6, 2015

This was my first time at Branhaven, and I have to say it was the best experience yet when purchasing a new vehicle. Decision making is not one of my favorite things for fear of making the wrong decision. Eric did everything in his power to ease my mind and make this experience an enjoyable one. I felt he was more concerned about my love for the vehicle I chose rather than the sale. That means a lot to me as the customer! It's apparent that customer service is very important to this dealer! I will recommend Branhaven and Eric to everyone I cross paths with that's in need of a new vehicle. Great experience!

Ang

May 5, 2015

This was my first time at Branhaven, and I have to say it was the best experience yet when purchasing a new vehicle. Decision making is not one of my favorite things for fear of making the wrong decision. Eric did everything in his power to ease my mind and make this experience an enjoyable one. I felt he was more concerned about my love for the vehicle I chose rather than the sale. That means a lot to me as the customer! It's apparent that customer service is very important to this dealer!I will recommend Branhaven and Eric to everyone I cross paths with that's in need of a new vehicle. Great experience!

amazzucco4

May 4, 2015

went to Branhaven with questions about a new jeep and fell in love with a jeep compass. Eric answered all the questions that I had about leasing a jeep and was extremely helpful. He was a pleasure to work with, very friendly, helpful, and honest. He helped me get the exact car I wanted within a short period of time and I could not be happier with the decision that he helped me make. I would recommend Branhaven and going to see Eric to get your new jeep anytime.

Dom Torre31

May 4, 2015

What can I say when I went there on Friday I got approved Monday was my car pick up date and they call me on Saturday to come get it I can't think Brandon Greenspun enough for the job he has done to get me in and out to a new car great place to go I recommend seeing Brandon Will go above and beyond to get the job done can't thank him enough

Lesmor

May 4, 2015

First rate service when purchasing a new truck. Sale went easily and we are very pleased with the attention and price of the vehicle. Bill did a great job.

mvillanueva19

May 1, 2015

I went into this dealership not having a clue what I was looking for because there were so many options of beautiful Jeeps. As Eric Ryalls noticed my grandmother, my mother, and I searching around aimlessly trying to figure out what I wanted and what they wanted for me, Eric came to our rescue. He gave us a lot of information about the pro's and con's of every Jeep and it was awesome to get a first-hand opinion on the Grand Cherokee because he owned one so now I was left deciding between the Grand Cherokee and the Cherokee trail hawk. After going to several Jeep dealerships before, I have to say that Eric was the most patient, easy going, very informative, and honest, especially when dealing with three generations of difficult, indecisive women. Being the 'princess' of the family, I told him what I wanted and if he did not have it, I'll just look somewhere else. After saying that, it was nice to hear him say that he could give me whatever I wanted. In the end it was the white Cherokee trail hawk that won my heart and I could not be any happier about it. Thanks to Branhaven, especially Eric, everyone I know is in love/jealous with my car :)

greenen1

Apr 29, 2015

Came into to Branhaven with questions about Jeep Wranglers and ended up falling in love with one and the service. Worked with Eric Ryalls who was a pleasure, easy going, extremely helpful, upfront and honest. Eric and Branhaven came highly recommended from a friend who purchased a Jeep Grand Cherokee a year earlier. I would definitely suggest anyone interested in getting into a Jeep go see Eric.

New Jeep Mom

Apr 29, 2015

I started looking at Wranglers online in CT to find the perfect color & model for myself. I found one about 45 minutes away from home. I contacted the dealer to check it out, which became a complete pain in the xxx.Someone in the owner's family was using it and it became hard to go look at it. When I did make the long drive to test drive it I loved it! I was able to look past the Dunkin Donuts trash & someone's dirty gym bag on the backseat. It was just what I was looking for after a long year of battling breast cancer-FUN! No one was available to get me lease prices that day. Three days later I got a phone call & started talking about maybe them selling me the Jeep Wrangler. The numbers were very vague to me-not sure they wanted to sell it. Well after feeling frustrated that no one really was ready to sell the Red Wrangler, I almost gave up on my Jeep ownership dream. Then my wonderful mother in law took me to meet her guy at Branhaven. Bill Larson was busy when we just popped in on him, but he called me within 2 hours asked what he could help me with. He was amazing to work with. Bill was able to find the Wrangler I wanted in the color I wanted & came back to me with good solid lease numbers that worked for me. Bill knows his cars & is there to sell them! My husband and I really liked working with him, he's a great guy! Everyone we met at Branhaven made the purchase move smoothly-EXCEEDED EXPECTATIONS!!I would recommend this dealership in a second..

lisa329

Apr 27, 2015

Today I bought my first car from Branhaven. I had a very good experience. The dealership was clean and inviting. My salesperson, Jonathon, was friendly, patient, and very knowledgeable. I would definitely recommend Branhaven, and will be back in the future!

Ch10ry

Apr 26, 2015

Great customer service and easy purchase experience which can be otherwise stressful. I would recommend Branhaven, Bill and their team to anyone for a purchase.

julief26

Apr 24, 2015

This month I purchased a Jeep renegade . I worked with Mike Polvere. Mike went above and beyond to help me purchase exactly what I was looking for. He was very patient and kind when I was taking my time deciding what I actually wanted , make , model, color etc . I never felt overwhelmed or being taken advantage of . Mike worked with my mother and I very closely and explained everything perfectly . It was obvious that he wouldn't give up to make me happy . My overall experience was excellent and I would reccomend anyone to work with Mike !

newcarga

Apr 24, 2015

I recently purchased a new vehicle and was very pleased with the overall experience. Being a female entering a dealership can be stressful, however I did my homework and I come from a long line of family and cars so in the end knowing I was not getting taken advantage of was a comforting feeling. Everyone was helpful and friendly. Additionally, not one salesperson was too aggressive which I liked because that too can be a turn off.

VictorR.

Apr 23, 2015

With their prices and inventory compared to other dealership, there was no way I wsn't walking out of there with my LIKE NEW used 2014 Ram! Thanks to Brandon Greenspun for making it happen!Victor

JeepSRT8

Apr 22, 2015

I recently leased a 2015 Jeep Grand Cherokee Overland from Eric Ryalls. Eric was extremely easy to deal with. He had all the necessary qualities a good sales man has. Courteous, respectful, and he knew every last detail about my new Jeep. He was able to manage his and MY time brilliantly getting me in a beautiful car in just a few days. But what stood out the most was how excited he was for me and my new Jeep. I would strongly recommend stopping at Branhaven Jeep in Branford to buy or lease with Eric.

Maria:)

Apr 22, 2015

The service and attention I received from Brandon Greenspun and the crew at Branhaven Jeep was amazing. No pressure and extremely helpful. The best!!! Thank you guys!

Payinattention

Apr 21, 2015

My wife and I went in to look at a 2014 Certified Ram 1500 that was listed at an attractive price when we were introduced to Bill.Although Bill had a very packed schedule during the time we were there, he made sure to make us feel not rushed and that every question or concern we had was answered.Bill was knowledgable and informed in both his presentation and answers to our questions.When we picked up the truck. It was prepped and minted out for us nicely.We are very pleased with Bill and the Branhaven dealership in how our entire trade in and purchase process was.We drove down from New Hartford and feel strong enough to recommend anyone from our area also to call Bill and head down to work with him on a purchase.Thanks Bill!Jim C. New Hartford

gogogadget

Apr 20, 2015

I always say that you purchase things from "People" not places. I have been in sales my whole life and Bill Larson is one of the best I have encountered. The entire experience at Branhaven was excellent and I would recommend Branhaven to everyone! Thanks

Fran S

Apr 17, 2015

I purchased a new vehicle here in March 2014. My salesperson, Bill Lawson was personable, available and knowledgeable. On my one year anniversary Bill contacted me to see if I was happy with my car. I believe I startled him by saying no, the car I purchased I enjoyed, however with the harsh winter I realized I needed a 4-wheel drive. Without hesitation Bill suggested I come in and test drive a Jeep Compass. I found him to be supportive of my needs without being pushy. Bill , Duncan and Brandon were able to offer me an affordable 3 year lease. They made the process seamless. The car was prepped very quickly and was done to perfection. I am proud to be part of the Branhaven family.Fran Sutton

Mongi

Apr 17, 2015

I put a review on when I first purchased my 2014 RAM 1500 Eco Diesel and as I mentioned I usually do not take the time or effort to write reviews. I had a problem with the Catalytic converter and I guess it is not the only one that they have changed with this Eco Diesel motor, The point being is they recognized the problem and were more than understanding that I needed a truck while mine was being repaired. I really wanted a truck with a hitch because I needed to pull a trailer to Florida and back for bike week. That being said I know it was an unreasonable request to ask anyone to allow me to put over 3000 miles on a truck they are allowing me to borrow. They did say if I was staying in state they would get me a truck with a hitch and I thought that was very nice and above and beyond the call of duty. . When this whole thing started Jonathan (my salesman) took me in the back to Sam ( who works in service) who listened to my problem and tried to offer a solution. Even the sales manager (Duncan) was involved and concerned about me. I have worked in sales for 0ver 24 years in a service oriented business and I have never seen any sales rep in the car industry try to help once you purchased a vehicle and drove it off the lot. They always bring you back to service and dump you in their lap. That did not happen her at BRANHAVEN. I will take it a step further. The owner saw me (who I have waived to while passing him in the past) and told me if I need anything please let him know he would do what he could for me. All of the above are the reasons why I recommend BRANHAVEN and would purchase another car here. I will tell you that who ever works in HR and does the hiring is part of the reason this place is successful. It is all about the culture of a company and they certainly understand customers needs. Thank you to all of the staff and anyone that I might have left out because they are part of the culture. Always remember anyone can sell you something but it all comes down to how they handle the problems when they occur that matters.

lmizzone

Apr 16, 2015

Duncan.and his team made my day. They made sure i got a car when i turned my lease in, and the rebates were great!!!!! They were so personal and accomodating to me. They made such excellent suggestions and it all worked to my specific needs! Not to mention beautiful show room and comfort too! Look forward to always doing business at branhavenBestLisa mizzone

Brian

Apr 15, 2015

Last year bought a wrangler from Bill Larson, everything went smoothly and I love my new jeep. Bill is a good guy and I'd recommend him for your purchase.

Cherny

Apr 15, 2015

I traded my old Jeep for a brand-new Jeep. Eric Ryalls made the experience easy and quick, a true professional! He was very friendly, and knowledgeable and true to his word. Even though I live 45 min away I highly recommend the trip for a hassle free opportunity.

cmjones1326

Apr 14, 2015

I had a great experience at Branhaven while buying my Jeep. Bill Larson was exceptionally professional and friendly. He spent a lot of time with me going over everything I needed to know and answering my questions honestly. Also it was very affordable. I would recommend Branhaven to anyone who is looking to buy new or used.

Cmjones1326

Apr 13, 2015

I had a great experience at Branhaven while buying my Jeep. Bill Larson was exceptionally professional and friendly. He spent a lot of time with me going over everything I needed to know and answering my questions honestly. Also it was very affordable. I would recommend Branhaven to anyone who is looking to buy new or used.

karenat9876

Apr 2, 2015

I am totally satisfied with Branhaven. Brandon was very knowledgeable and very pleasant to work with. Brandon called me to see how my new Jeep was, and said if there was anything that I needed to call him and he would help me. I would tell anyone that if they wanted to buy a new vehicle to go to Branhaven and ask for Brandon Greenspun.

rob32545

Mar 29, 2015

Hard to find these days is Great customer service. I went to several dealerships prior to this one. One dealership told me i wasn't ready to buy and the next i made an appointment and when i arrived they told me it would be a half hour before anyone could get to me.Brandon was on his game from the minute i walked in, although i left that day not making a purchase. Brandon called me i believe two days later stating he might have found the perfect truck for me and he did. I had to return of few days later to have the service dept. take care of a few minor things. The first being the drivers side lock wasn't working which they replaced and worked great.The second i had asked them to detail the vehicle do to the fact it seemed the exterior could have had a few scratches buffet out, which came out ok. The paperwork stated that they detailed the interior as well but was never done i still had some stains from when i originally purchased the truck that seemingly could have been easily wiped off as well as some dirt marks along my drivers door just from getting in and out. For the record though i did not ask to have the interior detailed and probably would not even be mentioning it right now if it weren't for the simple fact that it was stated in the paperwork that it was completed. They also were generous enough to give me a loaner car. Still will definitely recommend the company as whole.

Santiab

Mar 28, 2015

I am a repeat customer. I contacted Bill about my purchase needs and he came thru for me. I purchased the new Jeep Renegade and I'm so happy with the attention I received I want the world to know Bill Larson is the MAN! His tireless efforts to satisfy his customer is A #1. Keep up the good work Bill, hard work pays off!

sef

Mar 27, 2015

I had a lot of time to do my research before buying my used 2014 RAM 1500 Big Horn truck. About eight months. Branhaven offered the best price around, so I drove 75 miles from my home, passing about five other RAM dealers on my way. Bill Larson is a great salesman, because he isn't selling anything. He's listening to what you want, and he works to get you into that vehicle and strike a deal that is fair for both you and the dealership. He took the time to walk me around the entire facility, introducing me to the staff in the various departments, including Brandon Campbell that moved us through the necessary paperwork efficiently and professionally.I've never liked dealerships in my life, and I have to say, Branhaven Motors and it's staff changed my mind on that one. I stand corrected. :)

hadleyk

Mar 26, 2015

Everyone we worked with was incredibly friendly and helpful. They helped me find the best car and deal for me without ever making me feel like they were selling me. I would highly recommend this dealer.

rodon2

Mar 22, 2015

Very happy with the new Jeep Wrangler I purchased. The process did not take long at all and the people there are really friendly. Certainly will refer people to this place.

Dave

Mar 21, 2015

This dealership is outstanding. Bill Larson made are visit there very enjoyable.going from leasing a jeep patriot to a jeep Cherokee went very smoothly.

pomdog

Mar 20, 2015

I had a problem with a leasing company charging me a ridiculous amount for excessive wear and tear when I turned in my last truck. I keep the cars in mint condition with minimal miles on return. In all my years leasing from Dodge Ive never had an extra charge. In yrs past a person from the lease company has come to inspect the vehicles like a month before turn in. This way here if there is a problem I can get any issue taken care of and at a lot cheaper cost. This past time they inspected vehicle after I turned it in. Bran haven looked over truck and said it looked fine with no obvious dents or scratches. If there was any issues they would of pointed it out. A month and a half later I get a letter in mail stating the extra charges. The pictures on line showed a dent in the back lower panel that I know that was not there plus they got me for excessive tire wear. There are only 26,000 miles on the truck and it needs new tires?? Yeah Right! So after researching how to approach this Ive heard numerous stories of how the only way to handle this situation was to hire an attorney and take it to court which would of cost more money. Then to find out the leasing company had already sold the truck the first wk it was on the lot. So obviously the dent and tire wear that was apparently on it wasn't a big deal for the new buyer!! So I called BranHaven and spoke to Duncan Brodie and he said he would make a phone call to someone he knew at the leasing company but could not promise anything. After a day, I received a call from Duncan and the charges were dropped about 90% after he explained my situation and that the truck had sold already. I couldn't be more relieved and grateful to the great staff and service at Bran Haven!! This is why I will continue to lease and or buy vehicles for years to come with them Thank you guys again!!!!

Brian77

Mar 18, 2015

Went to trade my wife's Honda Accord in for a 2015 Grand Cherokee and couldn't believe how easy Bill made it for us. I have purchased many vehicle in the past but this was my first time going to Branhaven, and I could honestly say it was the best car buying experience I have ever had. Will definitely be back to see Bill again for our future purchases!! Thanks again!

aharrisyahoo

Mar 11, 2015

This dealership has been OUTSTANDING in every way. I spoke with Brandon Greenspun, let him know the make and model I was interested in, and from that point onward he was 110% committed to make sure Branhaven could meet my needs. Nights, weekends, it didn't matter, Mr. Greenspun was, and has been available via text, voice, email, the entire time. Stand up guy, a great dealership, and an incredible experience purchasing my first "new" vehicle from Branhaven. Thanks Brandon!

Jmcca1

Mar 11, 2015

This was a trade in from one lease to a new lease and it went very smoothly. Eric Ryalls was a good guy who tried to make the deal happen and he did.

Hobbitzis

Mar 7, 2015

Started dealing on the phone with Jamie. She kept in touch and was so very nice. Then when we finally found the car of my dreams she turned me over to Ryan Hall. He is so sweet and nice. He helped me get the car of my dreams. Very helpful and friendly. Also must say I am not the easiest to deal with but he was understanding and worked hard to get me the jeep I really wanted. Can't say enough good about him and Janie. They are both gems. The other dealerships did not think I was worth bothering with and were not very nice but when I found Branhaven needless to say I am a very happy camper.

Lidia de Escobar

Mar 1, 2015

I just want to say that my experience with Branhaven Chrysler Jeep was amazing! And I owe it all to Nicole Watras! I called on a Friday morning, gave her the exact car I was looking for and she and her team got it for me! They were amazing. Her and Rich, salesguy, were so patient with me and willing to go above and beyond for what I was looking for! Thanks again!

Anthony

Feb 23, 2015

This has been the best experience with a new car dealership I have ever in my life the frendly people the whole experience the price the knolage the service thay are number one in my book I would recommend this dealership to anyone and everyone hands down the best

Luisa D

Feb 17, 2015

I was recommended to Bill from Branhaven and was pleasantly surprised with my experience. Bill has excellent customer service skills. I didn't feel pressured by him at all. I wasn't sure if he was going to be able to help me reach my goal. He gave me realistic options. I am very pleased with my experience and woud do it all over again.

FunSyze

Feb 17, 2015

I was recommended to Bill from Branhaven and was pleasantly surprised with my experience. Bill has excellent customer service skills. I didn't feel pressured by him at all. I wasn't sure if he was going to be able to help me reach my goal, but he gave me realistic options. I am very pleased with my experience and woud do it all over again.

jkownacki

Feb 16, 2015

Definitely recommending this dealership to anyone looking for a new car. Everyone was very professional, pleasant, and happy to work a deal. I had a price range in mind and Eric provided me with even lower numbers and the best deal I could find. Couldn't be happier - thanks to Branhaven!

Troy

Feb 13, 2015

I purchased a Dodge Durango Limited 2014. I selected Branhaven due to the value they provided. The Durango was the model I wanted, the price was right and the financing they offered was better than anyone else I got. Mike Polvere was my salesperson. I found him to be helpful, sincere and well organized. I was able to work via F2F, email and texting over a two week period. I am happy with their showroom and how they treated me. I recommend Branhaven to others.

DL

Feb 6, 2015

I'm not your "typical" car buyer.....I'm a single- mother of two and on a tight budget....I'm also quite leery of car dealerships in general....Branhaven Jeep proved beyond my expectations to be "different from the rest" Not only did they put me into the jeep of my dreams but they gave me a lot for my trade-in AND offered excellent financing options so I didn't have to use my credit union!!! From the minute I called and spoke to Nicole to my actual test drive with Rich and final purchase with Brandon- BRANHAVEN is excellent!!!!!! I will tell anyone in the market to check them out......they are a remarkable place that truly has renewed my belief in buying a car from a dealership!!!!

chelsnmiller

Feb 6, 2015

Eric Ryalls at Branhaven gave me a great customer experience this week when I was shopping for a Jeep. He went above and beyond and was friendly and helpful. He was knowledgeable and helped pick the Jeep that was the best fit for me. I couldn't be more excited and thankful for his help during this process. People think buying a car is stressful but he made it a breeze! I will definitely go back to him when I am ready for my next Jeep!Brandon Campbell helped with all the bank financing and paper work. He was just as happy for me as I was getting the Jeep. He worked out the best deal he could for me, and was very thorough explaining all my paperwork so there were no surprises. You can tell he is committed to providing great service to everyone he meets with.There is nothing more refreshing than a company, especially a car dealership, where everyone greets you with a smile and genuinely cares about your car happiness. Thank you Branhaven, Eric, and Brandon!

aboswell

Feb 2, 2015

Marvelous experience. I got a 2015 Jeep Cherokee Latitude. I just love it. Bill provided me with the best experience of purchasing a new car. I highly recommend this dealer and the sales person. I will for sure purchase my next car there and I will look for Bill again. Thank you!!!!

Mike

Jan 29, 2015

I would recommend Branhaven to everyone!. I walked in to the dealership knowing what I wanted for a vehicle and was paired up with Michael Polvere as my salesperson. Right from the start Michael made me feel like a welcome and important customer. He listened to what I was looking for, suggested what he thought might be helpful and then continued to guide me through the whole process. Michael was patient with the whole financing process and stayed in touch every few days, both prior to and after the purchase of the vehicle. I would and intend on purchasing my wife's next vehicle from Branhaven and Michael and plan on referring anyone I know looking for a vehicle to him as well. Thank you Michael and the rest of the Branhaven staff who helped out for such an awesome experience!!. Greatly appreciated.

Mike

Jan 29, 2015

I would recommend Branhaven to everyone!. I walked in to the dealership knowing what I wanted for a vehicle and was paired up with Michael Polvere as my salesperson. Right from the start Michael made me feel like a welcome and important customer. He listened to what I was looking for, suggested what he thought might be helpful and then continued to guide me through the whole process. Michael was patient with the whole financing process and stayed in touch every few days, both prior to and after the purchase of the vehicle. I would and intend on purchasing my wife's next vehicle from Branhaven and Michael and plan on referring anyone I know looking for a vehicle to him as well. Thank you Michael and the rest of the Branhaven staff who helped out for such an awesome experience!!. Greatly appreciated.

Ryan J

Jan 28, 2015

Ryan Hall was super easy to deal with. I drove up and down looking for a specific car. He was able to locate it and also deliver the best price. I would highly recommend working with Ryan.

Portiag

Jan 28, 2015

I loved the experience I had here! They were very knowledgeable of the things I was looking for and accommodated me perfectly on what I expected out of my first vehicle. From price to making sure I was comfortable with the vehicle itself. They were awesome! I would totally recommend them to anyone looking for a reliable vehicle! Thanks Branhaven!!!!!

Mickey

Jan 27, 2015

I want to thank Bill Larson for the exceptional attention to detail in helping me purchase my Jeep. His personal interest and professional knowledge made my decision very easy to want to purchase from Branhaven. I would highly recommend anyone who is in search for a vehicle to go here. I would also like to personally thank Brandon Campbell and Sam Iacono for their very friendly service and assistance as well. You really made this process easy for me from start to finish. I will never go to another dealership other than Branhaven. Great group!!! :)

Vermonthiker

Jan 21, 2015

Ryan Hall went above and beyond to help us pick out the perfect Jeep for us! We needed an automatic to flat tow behind our RV, and it also had to be rugged enough for dirt road trips in the mountains. And it needed lots of cargo space and room for the family dog.. We purchased a Wrangler Unlimited that is perfect for our needs. Everyone at Branhaven was pleasant, efficient, and helpful.

Vermonthiker

Jan 21, 2015

Ryan Hall went above and beyond to help us pick out the perfect Jeep for us! We needed an automatic to flat tow behind our RV, and it also had to be rugged enough for dirt road trips in the mountains. And it needed lots of cargo space and room for the family dog.. We purchased a Wrangler Unlimited that is perfect for our needs. Everyone at Branhaven was pleasant, efficient, and helpful.

Shantavia06517

Jan 18, 2015

Even with not so perfect credit I was able to leave a brand new 2015 Jeep Compass! I would recommend this dealership to everyone regardless of credit history!

Shantavia06517

Jan 18, 2015

Even with not so perfect credit I was able to leave a brand new 2015 Jeep Compass! I would recommend this dealership to everyone regardless of credit history!

Floriana Carbone

Jan 13, 2015

I want to thank Bill Larson for the exceptional attention to detail in helping me purchase my Jeep. His personal interest and professional knowledge made my decision very easy to want to purchase from Branhaven. I would highly recommend anyone who is in search for a vehicle to go here. I would also like to personally thank Brandon Campbell and Sam Iacono for their very friendly service and assistance as well. You really made this process easy for me from start to finish. I will never go to another dealership other than Branhaven. Great group!!! :)

Jeanine V

Jan 7, 2015

My experience looking for a Jeep vehicle to purchase was very satisfying from beginning to end. The internet coordinator Jennifer Best is amazing. The actual salesman Michael was extremely helpful, patient and professional. Even on the final paperwork end the treatment was excellent. I would definitely use Branhaven Jeep Chrysler Dodge dealership again. I'll even recommended them to my family and friends!

jparolise

Dec 27, 2014

thanks Bill for the great service. Every year it gets easier and easier. You made things very quick and simple. See you in another 3 years. Merry Christmas and Happy New Year.

birdman

Dec 23, 2014

Bought all my jeeps here, sales people are the best. Service department always on the money. Just bought the new Cherokee for my daughter and loves it also. When Fiat took over I did get nervous but they have done a great job. The new grand Cherokee's are the best thing going. I'm going to come back. Thanks Bill Larson!!!!!

TJ P

Dec 18, 2014

From the first second we walked in, we were treated with kindness and professionalism. Although we spent the majority of our time shopping for our 2015 Grand Cherokee Limited with Michael Polvere, we wanted to make sure we mentioned Carlos Vidal for his warm and welcoming presence through out the whole process. Right when we were about to close the deal, my boyfriend unfortunately lost his job which caused us to put the purchase of our dream car on hold , Michael was extremely understanding and out of respect for us he waited for us to reach out to him again. We never once felt pressured and ultimately because of that we stayed with Micheal and Branhaven. We are now enjoying our new Jeep. We can't thank Michael, Carlos and Branhaven enough for all that they have done for us and making this possible.

tjtperra

Dec 17, 2014

From the first second we walked in, we were treated with kindness and professionalism. Although we spent the majority of our time shopping for our 2015 Grand Cherokee Limited with Michael Polvere, we wanted to make sure we mentioned Carlos Vidal for his warm and welcoming presence through out the whole process. Right when we were about to close the deal, my boyfriend unfortunately lost his job which caused us to put the purchase of our dream car on hold , Michael was extremely understanding and out of respect for us he waited for us to reach out to him again. We never once felt pressured and ultimately because of that we stayed with Micheal and Branhaven. We are now enjoying our new Jeep. We can't thank Michael, Carlos and Branhaven enough for all that they have done for us and making this possible.

zoomie

Dec 7, 2014

Bill Larson was very knowledgeable about Jeep Rubicons and displayed a genuine enthusiasm for the vehicle. Coupled with his personable nature, it made for a great buying experience. The business manager, Brandon Campbell, streamlined the paperwork process and I was in my new vehicle within minutes. I was thoroughly impressed with the entire operation at Branhaven.

dan a

Dec 6, 2014

Eric Ryalls just sold us a 2014 Patriot. He was helpful, honest, and found just what were asking for. He worked within our budget to make us happy and there was not any point in the process that he tried to push anything on us. We came in on a Saturday just looking, and because he was patient and respectful in that we were just looking, we made sure to give him our business when we decided to go forward and purchase. That is how sales is done right. I'd be happy to recommend this dealership, and in particular Eric, to anyone looking for a vehicle. Keep up the great work!

Daniel Alves

Dec 6, 2014

Eric Ryalls just sold us a 2014 Patriot. He was helpful, honest, and found just what were asking for. He worked within our budget to make us happy and there was not any point in the process that he tried to push anything on us. We came in on a Saturday just looking, and because he was patient and respectful in that we were just looking, we made sure to give him our business when we decided to go forward and purchase. That is how sales is done right.I'd be happy to recommend this dealership, and in particular Eric, to anyone looking for a vehicle. Keep up the great work!

col2408

Dec 5, 2014

Best buying experience I've had in purchasing a car. Bill took care of all my wants, made the numbers fit, and answered all my questions. I didn't feel rushed or pressured. Very responsive to my phone calls. EXTREMELY knowledgeable about the Jeep, knew every button and piece of information, in and out. The entire team worked well to get me through the buying process. Customer service seems unmatched. Even received follow up calls after the sale to make sure I was 100% happy with the vehicle.

carbuyer123

Dec 1, 2014

are only good reviews accepted? I have nothing good to say about my interactions with jonathan at branhaven

Mongi

Nov 26, 2014

I have worked for my company for 23 yrs and I have been in several position with the company. I always go above and beyond for my internal and external customers which separates me from most of my competition. The experience I had after walking into the dealership for the first time last week was excellent. I just happen to meet a customer of Branhaven's I hired several years ago who since retired from our company. He told me that he purchase 3 cars from Johnathan and he is very good.I met Jonathan my salesman last week and I told him I was at least 6 months away from the purchase. He is a very well put together young man with passion for his job and a drive to succeed. Since I am not an impulse buyer I went home and discussed it with my wife and explained how I met a great kid today and he reminded me of myself several years ago. That being said my wife and I went back on Saturday to look at the Truck. Jonathan was not expecting me because I told him I would not make any decisions for six months and he should touch base with me then. He came right over and remembered me and made my wife and I feel very comfortable. Obviously the goal for them is to sell cars but they do not push you into feeling as if you wished you never pulled in the driveway. He took the time to show my wife the truck and took us for a ride. When we got back to the dealership I once again left to gather my thoughts with no pressure but an understanding that there was some interest on both sides. Several hours later I returned back to the dealer and the sales manager came up to me to introduce themselves, invited us in the office and we didn't even converse about the Truck I wanted to purchase. Now I knew why Jonathan was the worker he has become. Duncan and Carlos who are the sales managers (want you to buy a car obviously or they would not keep their jobs) want to make sure you are making the correct decision so you are placed in the correct vehicle. After taking in the whole experience I purchased a Dodge 1500 Limited with the 3.0 Diesel motor, This truck was driven by the sales manager Duncan prior to the purchase. He called me just a few hours later at 9:00pm to ask me how did I enjoy the ride home and was I happy with the vehicle, that said a lot about him. He is a guy that works many hours in a week and probably just got home but took the time to make the call. It is roughly 5 days since I stepped foot in Branhaven for the first time but my experience has been very good. I am not an easy guy to please and this is the first time in my 49 years that I moved forward before the time I allotted in my mind. Obviously it will be important to see how they handle a situation if I even have one down the road. I would tell you that if you are looking for a car you should go to Branhaven you will not be disappointed. I would even say that any dealer should go to Branhaven so they can learn how a customer wants to be handled. Oh yeah, the coffee wasn't bad either!

Mongillo

Nov 25, 2014

I have worked for my company for 23 yrs and I have been in several position with the company. I always go above and beyond for my internal and external customers which separates me from most of my competition. The experience I had after walking into the dealership for the first time last week was excellent. I just happen to meet a customer of Branhaven's I hired several years ago who since retired from our company. He told me that he purchase 3 cars from Johnathan and he is very good.I met Jonathan my salesman last week and I told him I was at least 6 months away from the purchase. He is a very well put together young man with passion for his job and a drive to succeed. Since I am not an impulse buyer I went home and discussed it with my wife and explained how I met a great kid today and he reminded me of myself several years ago.That being said my wife and I went back on Saturday to look at the Truck. Jonathan was not expecting me because I told him I would not make any decisions for six months and he should touch base with me then. He came right over and remembered me and made my wife and I feel very comfortable. Obviously the goal for them is to sell cars but they do not push you into feeling as if you wished you never pulled in the driveway. He took the time to show my wife the truck and took us for a ride. When we got back to the dealership I once again left to gather my thoughts with no pressure but an understanding that there was some interest on both sides. Several hours later I returned back to the dealer and the sales manager came up to me to introduce themselves, invited us in the office and we didn't even converse about the Truck I wanted to purchase. Now I knew why Jonathan was the worker he has become. Duncan and Carlos who are the sales managers (want you to buy a car obviously or they would not keep their jobs) want to make sure you are making the correct decision so you are placed in the correct vehicle.After taking in the whole experience I purchased a Dodge 1500 Limited with the 3.0 Diesel motor, This truck was driven by the sales manager Duncan prior to the purchase. He called me just a few hours later at 9:00pm to ask me how did I enjoy the ride home and was I happy with the vehicle, that said a lot about him. He is a guy that works many hours in a week and probably just got home but took the time to make the call. It is roughly 5 days since I stepped foot in Branhaven for the first time but my experience has been very good. I am not an easy guy to please and this is the first time in my 49 years that I moved forward before the time I allotted in my mind. Obviously it will be important to see how they handle a situation if I even have one down the road. I would tell you that if you are looking for a car you should go to Branhaven you will not be disappointed. I would even say that any dealer should go to Branhaven so they can learn how a customer wants to be handled. Oh yeah, the coffee wasn't bad either!

ajantonino

Nov 21, 2014

TONY TONY Just leased myself a 2014 Dodge Ram 1500 . This is the 2nd time dealing with Branhaven.Eric Ryalls excellent to deal with , very professional and made this pleasurable .The rest of the staff was also a pleasure to deal with. It is easy to see why they are a five star dealership. Thank you again .

Dani E

Nov 20, 2014

Eric Ryalls sold me my Jeep Compass. During the process he was knowledgeable, friendly and attentive. He made the experience of buying a vehicle easy and addressed any concerns I raised...he made the buying process carefree and pleasurable.

dani_e

Nov 20, 2014

Eric Ryalls sold me my Jeep Compass. During the process he was knowledgeable, friendly and attentive. He made the experience of buying a vehicle easy and addressed any concerns I raised...he made the buying process carefree and pleasurable.

edys7

Nov 18, 2014

It was such a pleasure to work with Bill Larson and Brandon Campbell. Thank you for all your help!Im enjoying my new car very much and will highly recommend this dealership to others.Edyta

Maddie1962

Nov 18, 2014

I bought a 2012 wrangler from Eric Ryalls, it was an easy , pleasant experience. Their prices were fair the staff was friendly, overall an excellent experience.

Carol Bonfoey

Nov 7, 2014

I have been a Jeep customer of Branhaven since 2008 and own three Jeeps, all purchased there. I always take my cars back to be serviced. When I bring in my Jeep, my contact person is Sam Iacono. He listens to my concerns and works with the mechanics to help analyze the problem, then relays the information back to me with respect and consideration. I have nothing but praise for Sam and the rest service department. I am always greeted with a smile. When I leave, I have confidence that high quality work was done on my Jeep. I am a very satisfied customer.

Carolbonzi

Nov 7, 2014

I have been a Jeep customer of Branhaven since 2008 and own three Jeeps, all purchased there. I always take my cars back to be serviced. When I bring in my Jeep, my contact person is Sam Iacono. He listens to my concerns and works with the mechanics to help analyze the problem, then relays the information back to me with respect and consideration. I have nothing but praise for Sam and the rest service department. I am always greeted with a smile. When I leave, I have confidence that high quality work was done on my Jeep. I am a very satisfied customer.

mjnm

Nov 5, 2014

Worked with Bill on leasing a 2014 Grand Cherokee from Branhaven. This is the 3rd time I have worked with Bill for a lease. As always Bill was accommodating and informative concerning the new vehicle and worked hard to get a price that was mutually agreeable. The transaction of returning my 2011 Grand Cherokee and picking up the new GC was easy and painless with no surprises. Bill spent a good deal of time with me going over the features in the new Jeep and even synced my cell phone with the Bluetooth.

tq78iw

Nov 5, 2014

Worked with Bill on leasing a 2014 Grand Cherokee from Branhaven. This is the 3rd time I have worked with Bill for a lease. As always Bill was accommodating and informative concerning the new vehicle and worked hard to get a price that was mutually agreeable. The transaction of returning my 2011 Grand Cherokee and picking up the new GC was easy and painless with no surprises. Bill spent a good deal of time with me going over the features in the new Jeep and even synced my cell phone with the Bluetooth.

vkast525

Nov 3, 2014

I bought my 1st Jeep Wrangler in 2010 from Bill Larson. This was after visiting 2 other Jeep Dealerships. He was friendly, helpful and never pressured me. I knew what I wanted and he made sure I got it all at a good price. 2014, time for a new Jeep Wrangler, we went right back to Bill and it was even easier! Duncan is also awesome and helped us a great deal. Will never go anywhere else.

nrt1116

Nov 3, 2014

Was looking to trade my beloved Dodge Challenger and get back into a Jeep Wrangler or Grand Cherokee, had some not so good experiences at some other dealerships. A Grand Cherokee at Branhaven caught my eye so I decided to stop in on a free afternoon. 1st good sign at Branhaven was the ability to walk around the lot without getting harassed, asked for Bill Larson based on a co-worker's recommendation and set an appointment for the following Monday. Bill understood exactly what I was looking for, didn't waste my time with any other vehicles or upsells. Hours later I had the car I was looking for, very smooth transaction. I would highly recommend Bill and Branhaven to anyone looking for a new vehicle and I'll be back to see him in a few years.

anna.pesce.524

Oct 30, 2014

This is my 2nd Jeep Compass lease in 3 years. Dealt with Bill Larson and it was seamless both times. He is friendly, informative, and very pleasant to deal with. Duncan was very helpful with the lease payoff and what that entailed. They made the experience painless! Love my new Jeep!

Loyal customer

Oct 29, 2014

My wife and I bought third vehicle from Branhaven. Second time working with Bill Larson. Bill is the only salesman my wife and myself will only do business with ever again. What ever it takes Bill will always try and get a smile on your face and a new car in your driveway.

Papi2.4

Oct 29, 2014

My wife and I bought third vehicle from Branhaven. Second time working with Bill Larson. Bill is the only salesman my wife and myself will only do business with ever again. What ever it takes Bill will always try and get a smile on your face and a new car in your driveway.

elaggis

Oct 28, 2014

My husband and I knew we wanted a Grand Jeep Cherokee so we went to Branhaven Jeep in Branford, CT. My family had bought many Jeeps at this dealership and they always raved about them. Eric Ryalls worked with us to see exactly what we could afford and showed us the vehicles we loved. We test drove the cars and then he worked with us on numbers. Eric had the financial manager, Brandon Campbell and owner Robert Lavallee work on getting us the best deal. The next day we heard from Robert Lavalee and Eric Ryalls first thing the next morning regarding payments. The next day we bought the Jeep Grand Cherokee we wanted. All three of these employee helped us immensely. Eric Ryalls was a pleasure to work with and is very personable. He knows the inventory extremely well and is very accommodating. We called him a few days after our purchase with random questions and he was very helpful and courteous. All three of these employees created an excellent car buying experience for us. We love our Jeep and will be back. We highly recommend Branhaven Jeep. Best,Nick and Erika Laggis

Carol Bon-Shoke

Oct 23, 2014

My husband and I have purchased a total of three jeeps from Branhaven Chrysler Jeep Dodge Ram Dealership. What continuously brings us back, is the friendly atmosphere, knowing that we are walking into an area where we are greeted with a smile and remembered from past sales. Our most rescent purchase was with a wonderful sales person named Michael Polvere. Mike was professional, courteous, well spoken and very knowledgeable about the car we were inquiring about. He did not hit us with any high pressure sales pitches, he allowed us to take our time, ask any question, and gave us alone time to make sure it was the car that we wanted and to talk about our finances. Mike is the type of sales person that your dealership should be proud of. I can see him making lots of sales for the company. He has great listening skills, and the rapport that he builds with his clients, gives him a special edge. He is a breath of fresh air, compared to the last salesman my husband encountered at this dealership. We are happy to say that that sales person is no longer working there. If I have any friends that are interested in purchasing a new Jeep, I am definitely going to recommend Michael to be their sales person. Thank you Michael you are a fantastic sales person, just being yourself, will get you a long way. You are a natural. Best regards, Carol Bonfoey Shokite

Carolbonzi

Oct 23, 2014

My husband and I have purchased a total of three jeeps from Branhaven Chrysler Jeep Dodge Ram Dealership. What continuously brings us back, is the friendly atmosphere, knowing that we are walking into an area where we are greeted with a smile and remembered from past sales. Our most rescent purchase was with a wonderful sales person named Michael Polvere. Mike was professional, courteous, well spoken and very knowledgeable about the car we were inquiring about. He did not hit us with any high pressure sales pitches, he allowed us to take our time, ask any question, and gave us alone time to make sure it was the car that we wanted and to talk about our finances. Mike is the type of sales person that your dealership should be proud of. I can see him making lots of sales for the company. He has great listening skills, and the rapport that he builds with his clients, gives him a special edge. He is a breath of fresh air, compared to the last salesman my husband encountered at this dealership. We are happy to say that that sales person is no longer working there. If I have any friends that are interested in purchasing a new Jeep, I am definitely going to recommend Michael to be their sales person. Thank you Michael you are a fantastic sales person, just being yourself, will get you a long way. You are a natural. Best regards, Carol Bonfoey Shokite

Jelovelace

Oct 23, 2014

Michael Polvere was very knowledgable and professional! Had a great experience, needed a car quickly and was able to pick up my new car the next day. Overall every aspect of Branhaven was great. I would highly recommend Michael Polvere.

puccij

Oct 22, 2014

Found a great selection of vehicles to choose from and the staff were all very helpful and courteous. Would definitely recommend Branhaven Dodge and would buy from them again. Eric Ryalls was a pleasure to work with. He was very knowledgeable about the car (Dodge Charger R/T) I was interested in and was extremely helpful and friendly throughout the process- a true asset to the Branhaven sales team.

scorp57993

Oct 21, 2014

one of the best experiences i had purchasing a carpainless and stress free i suggest anyone in the market for a new car too see Branhavent and a special thanks to Mike Polvere

Anthony Iovene

Oct 21, 2014

one of the best experiences i had purchasing a car painless and stress free i suggest anyone in the market for a new car too see Branhavent and a special thanks to Mike Polvere

Ashley Burzenski

Oct 11, 2014

Bill Larson made buying my first brand new vehicle exciting and painless. The entire staff at Branhaven has been so helpful and friendly- I would recommend them to everyone!!

Customtvl

Oct 6, 2014

Branhaven has a great Sales Team. Bill Larson and Duncan made the purchase of my 2nd Jeep Wrangler easy. Polite, Fair and great customer service. I highly recommend them. Skip other dealerships and go there first-save yourself time and money. You will be very happy.

heyunk

Oct 1, 2014

Dealing with Eric Ryalls was really a pleasure. He helped guide us through the purchase and the learning process of all the new options on this truck. Eric is a classy young man that is very easy with whom to deal.

lj13090

Sep 21, 2014

Branhaven is by far the best dealership ive been to in a while. They helped me so much to put me in a new 2014 dodge ram 1500. I absolutely love it. I felt comfortable there and not pressured. Id recommend this dealership to anyone looking for a new/pre-owned vehicle. Ask for jon, best sales rep ive talked to yet.

martinol

Sep 14, 2014

Bill Larson made buying our Jeep a positive experience from start to finish. He was a knowledgeable, friendly and efficient salesperson who had our Jeep ready to drive home in less than 24 hours! All of the service staff that we dealt with went out of their way to echo this exceptional service.

rhondalbutler

Sep 14, 2014

MOMRHON Being a returning customer for over a decade I COULD NOT HAVE BEEN more impressed with the expertise of both my sales consultant Ryan Hall nor the business manager Brandon Campbell. They created an affordable lease package in such a friendly and effortless fashion that I was impressed from the time walking into the dealership to then driving away with a vehicle I never believed I would drive in my wildest dreams. Hugest thanks and highest recommendations. The Lavallee family could not have done better putting together this very professional, knowledgeable and dedicated staff! WELL DONE

cjgranata

Sep 8, 2014

I recently purchased a 2014 Jeep Cherokee Latitude from Branhaven. My sales person, Eric Ryalls, was excellent. He worked to get the vehicle I wanted with the options I was looking for. He was professional and respectful at all times, and never put any pressure on me to make my purchase. He provided me with the information I needed, and made himself available for any questions I may have had. I felt he was honest and upfront with me; traits not usually found in the stereotypical car salesman. I would absolutely go back to see Eric when we purchase our next Jeep. We have owned several Jeeps over the years, and have had them all serviced at Branhaven. Their service department is very accommodating, and their service has always been great. Our overall experience with the Branhaven dealership is a good one.

puala818

Sep 2, 2014

Brandhaven is a good dealer, very good service and good interest.I recommend Eric Ryalls . He is very nice and good service. I'm so happy to bought the car from Branhaven.

cheryl b

Aug 9, 2014

brandon greenspun was the salesman who helped us buy our jeep liberty,, what we really liked about him was that he wasnt pushy, he was sincerely trying to help us buy a car that fit what we were looking for and that was within our budget , we saw a jeep liberty we liked and he showed us everything about the truck, took us for a test drive and when we said we were going to think about it he didnt get all salesman pushy, we went back the next day to brandon and bought our beautiful jeep liberty. he handled everything from registration to emissions . i would recommend asking for him and seeing all the great deals they have at branhaven..

Lkillian925

Aug 7, 2014

I had a great experience here. Bill made the process of getting a new car simple and hassle free! I would recommend Branhaven to everyone!

zacrosic

Jul 31, 2014

I'm overall very satisfied with my experience with Branhaven Motors. To be happy with every aspect of my new car, interior, exterior as well as the included package content is priceless. Thanks Banhaven!

robwhite71

Jul 21, 2014

I have been very pleased with Branhaven Chrysler Jeep in Branford, CT. I was looking to trade in my Jeep for a different model. The sales associate was very helpful in providing me the information on a car that was on the lot, even when I was not there. He accommodated my work schedule. I wasn't necessarily planning to purchase a newer vehicle, but after working with Eric Ryalls, he showed me how I could get the car I wanted within the limits of my terms.

Ken 72

Jul 20, 2014

I worked with Jonathan and Brandon on a lease for a new Jeep Compass for my son. I was able to do the entire transaction long distance from California although my son is currently residing in Connecticut. Johnathan and Brandon made this a great experience with friendliness and extra effort to make this the best lease for us. I would highly recommend Branhaven Chrysler Jeep Dodge Ram to anyone looking for a new vehicle.

a.greenberg

Jul 3, 2014

I chose to deal Branhaven Chrysler/Jeep despite the fact that it is located 80 miles away from me. They had a Jeep exactly in the configuration I wanted. They did not take advantage of the fact that I craved that vehicle :-). The sales team, and Ryan Hall in particular, went out of their way to secure the best deal for me. There was no pressure, neither during the hone discussions, nor at the test drive. Very friendly, upfront on all costs and charges, attentive to my needs, I had planned to cross shop elsewhere, just in case, but after very short negotiations and the test drive decided not to bother. The entire process was quick, free of frustration, and very positive all around. I never had it so nicely.

belalbasatna

Jul 1, 2014

I took my 2014 grand Cherokee for an oil change, I waited from 12:20pm to 3:30 pm then they told me the car not going to be done unless if I left my car for the next day, I lost about 3.5 of my time just waiting for my car to be done, and all what I got from this dealership is sorry for wasting your time

westwood7

Jun 19, 2014

I found a used Mini Cooper at Branhaven Motors on Cars.com, The dealership was about 440 miles away . I emailed them to see if the Mini was still for sale, the next day I received a Call from Jamie in sales, she was very friendly and stated that the car was still available and Answered all my questions, I told her I was from Buffalo and was really interested but couldn't Get there to test drive it until Saturday. She suggested that I put a refundable deposit down Over the phone if I was that interested so they could hold the car for me. I agreed and did so. We made our trip to the dealership early Saturday morning. Upon arrival we spoke with John Sullo And Eric in sales as well, we were told that someone else had come in the dealership and wanted the Mini Cooper very badly during the week and was trying to make a deal on it. They told the Individual that we had placed a deposit on it before he saw it and have to honor us as having The first chance to buy the car..... What an honorable dealership, they could have easily have Sold the car out fro under us, but kept their word. We had a perfect experience with Brandon in The Finance department as well, definitely the easiest and best car buying experience I have Ever had. They even had our name on a sign when we walked into the Dealership congratulating us. They also printed out mapquest directions for us to get home a better way and directed us to an awesome pizzeria for lunch. All I can say is Top Notch.... Also I asked the dealership register the vehicle for us, we had the plates and registration in less than a week in the mail. Thank you again, Jamie, John, Eric, Brandon & Paula.

20FSubaru11

Jun 18, 2014

I secured Capital One auto financing prior to seeking a vehicle to purchase. Capital One has a list of authorized dealers for purchases. Branhaven had the vehicle I was seeking to purchase. I looked at the sales team on their website and observed there was only one female sales person. I selected her. I emailed Branhaven via their website to schedule a test drive. By 930 a.m. the next day I had not received a call so I phoned the dealership to secure a time for the test drive with Laura. Approximately fifteen minutes Iater I received a call from a representative to schedule the test drive and I informed the female representative I had already scheduled a time through someone else. Shortly after that call Laura phoned me to ask if I could come in earlier than the time I requested because she had a friend she wanted to visit in the hospital. I agreed. I shortened my day (rearranged some meetings and work assignments) to facilitate getting there approximately 4 p.m. Laura was not familiar with the automobile I was interested in. The vehicle was not certified. Laura quoted me a price of $995 bumper to bumper warranty to certify it. I declined. The vehicle was a 2011 with an existing warranty remaining. So I had the check on my person ready to make the purchase when Brandon and Laura suggested I allow them to do a soft credit check "anyway". I declined. Brandon then made the inappropriate comment, "I don't care about your credit...I can probably get you a better deal." I declined. Brandon informed me he worked with Capital One all of the time. He ran some numbers and told me I had to pay $1217. According to Brandon, that amount was the loan-to-value amount I was required to pay. I was thrown for a loop because I was not informed of the specifics from Capital One, so I told Laura and Brandon I would get back to them once I spoke with a representative from Capital One. Brandon and Laura asked me to leave a deposit of $500 to "hold" the vehicle. I declined and said, "if you sell the vehicle then it was not for me." I left the dealership and was able to contact Capital One. The representative explained the process to my satisfaction. I phoned the dealership to leave Laura a message, but she was still there (630 p.m.); I guess she changed her mind about seeing her friend in the hospital (I originally scheduled the test drive for 6 p.m.). I told her I would bring the check on Thursday and asked for the amount again; Laura asked Brandon and this time the amount was $1222.71.The following day I go to the credit union to obtain the check, but in my haste I left the paper with the amount on my desk. I phoned Brandon from the credit union to obtain the amount for the check (my portion), Brandon says, "Just give me $831." Friday I bring the Capital One blank check and my $831 to Branhaven. Brandon says the bumper to bumper warranty to certify the SUV cost $1595 (not the $995 Laura told me for "bumper to bumper"). Brandon stated the warranty could be incorporated into the Capital One check. Long story short, Capital One rejected the check citing they would not authorize the inclusion of the warranty, also I learned my portion was $557, not $831. I attempted to contact Brandon via voice message at Branhaven about the rejected check due to the wrong amount he wrote on the check. Three days later I receive a call from him to come and sign the corrected check. He did not even acknowledge he had received my message until I asked him at the dealership. I informed him of the correct amount I was to pay and he replied, "So you want a refund?"- that was via telephone, but in person he said, "How about I give you $ 231?" I replied, "When I did the math I came up with a different number- $274". Brandon said, "So you want exact...okay $273.29, but the person who writes the checks has left for the day. I will mail it out to you tomorrow unless you want to come and pick it up?" I agreed the check would be mailed. Let's just say it has since been a week. I live in the next town and I still have not received my refund of $273.29.

Scott Lewandowski

Jun 17, 2014

I found a used Mini Cooper at Branhaven Motors on Cars.com, The dealership was about 440 miles away. I emailed them to see if the Mini was still for sale, the next day I received a Call from Jamie in sales, she was very friendly and stated that the car was still available and Answered all my questions, I told her I was from Buffalo and was really interested but couldn't Get there to test drive it until Saturday. She suggested that I put a refundable deposit down Over the phone if I was that interested so they could hold the car for me. I agreed and did so. We made our trip to the dealership early Saturday morning. Upon arrival we spoke with John Sullo And Eric in sales as well, we were told that someone else had come in the dealership and wanted the Mini Cooper very badly during the week and was trying to make a deal on it. They told the Individual that we had placed a deposit on it before he saw it and have to honor us as having The first chance to buy the car..... What an honorable dealership, they could have easily have Sold the car out fro under us, but kept their word. We had a perfect experience with Brandon in The Finance department as well, definitely the easiest and best car buying experience I have Ever had. They even had our name on a sign when we walked into the Dealership congratulating us. They also printed out mapquest directions for us to get home a better way and directed us to an awesome pizzeria for lunch. All I can say is Top Notch.... Thank you again, Jamie, John, Eric, & Brandon.

rozie1113

Jun 9, 2014

Just when I was about to pass judgment on all car salesmen, Branhaven Chrysler Jeep Dodge Ram completely redeemed the field! The truth is, my experience with Branhaven, and Ryan and Mike specifically, make me not want to go anywhere else for any of my future car sales experiences. I have already told my friends about them, and will certainly be recommended them to anyone looking. They are exactly what car salesmen should be: honest. More than that, they are caring and compassionate people, taking interest in who you are as a person, not just in how much money you are giving them and when! My entire sale was practically made over the phone. I called up, asked if they had a particular car with all it's bells and whistles, and Ryan quickly did a search. He told me it was my lucky day and that they had exactly what I was looking for. I live out of town, and wasn't able to come into the dealership until later in the week. I asked Ryan how I could ensure that nobody else would buy the car first. He had me put a security deposit in, and then he told me that it was actually still in transit. He then went back to his computer to find out when it would arrive, and he told me it would be there within the next two days. At that point, I was honestly thinking that it was all too good to be true, and I was sure that the car would never really show up, but that I would go to the dealership and they would try to sell me something I didn't want. Guess what?! Ryan called exactly when he said, the car did arrive, and he promptly sent me a credit application to fill out and scan back to him. By the time I arrived at the dealership, the car was practically mine to take home. A few hours later and I was on the road, literally. If you are looking for an honest and trustworthy experience, go to Branhaven. I expect that I will continue to be impressed by their professionalism and business.

SandraLee

Jun 5, 2014

I just purchased a Dodge Dart GT which l love! I went because my daughter leased her Jeep there and had great service. We worked with Ryan. He was very helpful with everything and searched until he found just the right car that I wanted. I would definitely recommend asking for him! The process of picking up the car and doing the paperwork went smoothly and quickly also!

Tomb764

May 31, 2014

After receiving correspondence for the need of Dodge Journey's and the possibility of getting a newer vehicle for same price or even lower I wasn't sure if I wanted to do this. After visiting the dealership and working directly with John Minichino, it became very clear that I would be able to upgrade to a 2014 vehicle of my choice and keep the same monthly payment with no money out of my pocket. Branhaven continues to be a top notch dealership to work with.

leezima

May 12, 2014

Because of the professional attitude of the people we dealt with at the dealership, our experience of buying a new car was made quite simple. Laura Schmitt was the sales person we dealt with. She was truly excellent; very friendly, informative and professional. I would recommend that anyone interested in buying a new vehicle get in touch with Laura. She answered all of our questions and helped us in our decision to purchase. Brandon Campbell, the finance person that we saw was also excellent in his ability to deliver exactly what we needed as far as the paperwork was concerned. Duncan Brodie oversaw our transaction and made himself available to us if we had any concerns or questions. Our entire experience of purchasing a vehicle from this dealership was excellent.

eyeball

May 11, 2014

I had a good idea of what I wanted going in. The Branhaven staff made that happen with a minimum of fuss. Eric and Mike were easy to work with, and knew their products.

Challange4life

May 7, 2014

I have to say I haven't purchased a car in years.. and they not only found me a car I LOVE( car name is Tamalee) but they also are pleasant to speak with when I have questions about the car or am not familiar with certain procedures. I am very grateful to the sales managers at BranHaven..I had been to another car dealer and had a horror story.. when I came to BranHaven they said they would take care of me and find me a car that I would love and they did just that. Thanks

challange4life

May 7, 2014

I have to say I haven't purchased a car in years.. and they not only found me a car I LOVE( car name is Tamalee) but they also are pleasant to speak with when I have questions about the car or am not familiar with certain procedures. I am very grateful to the sales managers at BranHaven..I had been to another car dealer and had a horror story.. when I came to BranHaven they said they would take care of me and find me a car that I would love and they did just that. Thanks

Colleen M.

Apr 10, 2014

What a great experience I had at Branhaven. Laura Schmitt and Duncan Brodie were fantastic, accommodating and helped me through the process of purchasing my new Jeep Cherokee. Jennifer Best and the internet sales team at Branhaven responded to my online inquiry within 5 minutes and got me an appointment for the following day! This team went above and beyond to make sure my needs were met and for that, I will not only be a loyal customer of theirs myself, but I will be sure to refer my family and friends to Branhaven. Thanks team!

bmxnick7

Apr 10, 2014

Purchased 3 vehicles from here with 5 referrals. The latest customer service was horrible. I was sworn at and verbally abused. I would not reccomend anyone use this dealership.

very happy customer!

Apr 7, 2014

They made us feel very comfortable from the start. We never felt under pressure to make a discision immediately. The sales person was warm and made us feel very welcome. The showroom was very neat and clean. They had a great selection of cars and we got just what we came in for. I would highly recommend this dealership and I will return for all service appointments. Thank you Branhaven!

mllwild

Apr 3, 2014

This was the best buying experience we have ever encountered in buying a vehicle. Robert Lavallee steered us to Jonathon Minichino, the sales associate, telling us we were in good hands. Boy was he right!!! Jonathan was low-pressure and really cared to make sure we got the vehicle that we wanted. When we picked up our Jeep Grand Cherokee, Jonathan spent over an hour getting us acquainted with our new Jeep. He was both knowledgeable and helpful when answering our questions. Brandon Campbell also was no pressure, and he walked us through the financing, making it easy. All in all, this is the way car buying should be.

Patty

Apr 1, 2014

Jonathan took very good care of us! We left understanding just about everything- even about the electronics! He was very personable with my husband and I , as well as with our chatty teenage son! We have been customers about 20 years and have never been disappointed. Thank you Branhaven- especially Jonathan, Brandon and Sam in service. We will see you again soon!

Wombo99

Apr 1, 2014

Ryan hall is a excellent sales rep. These guys make you feel like your party of the family. Ryan sold my mother a car and I was so impressed with his honestly I went back a week later and just bought myself a jeep. The guys in the office from mike, Duncan to Brandon are awesome. This group of guys makes you feel the family love. I would recommend this dealership. Other dealerships make you feel like just a sale or in other words just a number. When you see the same staff at a location for many years you know it's a good place to buy

suttonft

Mar 27, 2014

After owning foreign cars for the last 15 years I decided to invest in an American Car Company. After research and test driving autos from Ford, Chevy and Chrysler I decided that the Dodge Dart was the right car for me. I was very pleased with my experience at Branhaven. My salesmen was Bill Larson, he greeted me with a smile, he was knowledgeable about the features of the car and was quite patient with all my questions. When I picked up my car he went over all the features that the Dart had to offer. Brandon Campbell was pleasant during signing all the paperwork. My overall experience with Branhaven was excellent. Time to go and enjoy my ride...........................................

ceje

Mar 27, 2014

the dealership was open, friendly and inviting when I walked in. Jonathon greeted me pleasantly and was able to give me a test drive right way. He took a lot of time with the test drive, explaining the Jeep's features and how to use all the gadgets. I told him I was looking to buy in a few months, but ended up calling him 3 days later and requested another test drive with my husband. Once again Jonathon explained all the features, guarantees, and important information during the test drive. Both my husband and I fell in love with the car. We left to drive another make and model but called later the same day to finalize the sale. He always made time for us and made us feel like we were getting what we wanted for the price we could afford. Wonderful experience.

ceje

Mar 27, 2014

the dealership was open, friendly and inviting when I walked in. Jonathon greeted me pleasantly and was able to give me a test drive right way. He took a lot of time with the test drive, explaining the Jeep's features and how to use all the gadgets. I told him I was looking to buy in a few months, but ended up calling him 3 days later and requested another test drive with my husband. Once again Jonathon explained all the features, guarantees, and important information during the test drive. Both my husband and I fell in love with the car. We left to drive another make and model but called later the same day to finalize the sale. He always made time for us and made us feel like we were getting what we wanted for the price we could afford. Wonderful experience.

Brian Mellen

Mar 26, 2014

I love the people I dealt with. They literally bent over backwards to help me/us!! Despite "nearly" overwhelming circumstances, They got it done!!! I will definitely recommend Branhaven again to anyone,(including myself for the future). Thanks again Branhaven!!! - Sincere Regards, Brian & Debra Mellen

drummer8by2

Mar 25, 2014

I love the people I dealt with. They literally bent over backwards to help me/us!! Despite "nearly" overwhelming circumstances, They got it done!!! I will definitely recommend Branhaven again to anyone,(including myslef for the future). Thanks again Branhaven!!! - Sincere Regards, Brian & Debra Mellen

Dl2539

Mar 24, 2014

Extremely satisfied with my recent purchase of a Dodge Charger RT. Sales associate Bill was very helpful ensuring my needs for a new vehicle was met. After over a month with my new vehicle I still received a text to ensure I was satisfied with my purchase.Thanks AgainDana Lewis

elberta9

Mar 24, 2014

I absolutely loved working with this dealership; especially Mr. Larson. I was in need of a car, but wanted a particular model. I had been shopping around for over a month and was at my wits end with dealers pushing cars I didn't want at prices I couldn't afford. Mr. Larson was different! He didn't treat me like a no name customer! He was nice, up front and bargained for the car I wanted at a price I could afford. I absolutely love my car! And everything that came with it! This dealer cares and it shows. Thank you Branhaven & Mr. Larson!

P&M

Mar 17, 2014

We originally had intentions of purchasing a car in New York State. Seeing this is were we live. After choosing a car, getting excited about it, completing all of the paper work, and working out the numbers, we were told the make, model, and options we were looking for could not be found by our dealership in the color we had our hearts set on. We are from CT and knew we were going to be in the area for a weekend visit so on a family members recommendation we contacted Laura at Branhaven Chrysler Jeep Doge and Ram prior to our visit to see if she could get us the car we had wanted, and do most of the deal over the phone. She was more then accommodating. We were able to email her all of the information required to secure our vehicle of choice and within a few days we had the car we wanted for the price and payment that was within the parameters we out lined during our phone conversations. We were able to take delivery during our planned weekend visit to CT, and are thrilled to be driving home in our brand new car. Laura Schmitt was patient, personable, and a great help! Once at the dealership to take delivery we completed all of our finance paper wrk with Mike Ramcke. He was also very personable, and patient, considering he had twice the amount off paper work to draw up and complete since we are from out of state. This was our first new car purchase in a long time and we will definitely be doing business with Branhaven again in the future! Thank you Laura and Mike for making the process simple and seamless.

mtolmei

Mar 17, 2014

We originally had intentions of purchasing a car in New York State. Seeing this is were we live. After choosing a car, getting excited about it, completing all of the paper work, and working out the numbers, we were told the make, model, and options we were looking for could not be found by our dealership in the color we had our hearts set on. We are from CT and knew we were going to be in the area for a weekend visit so on a family members recommendation we contacted Laura at Branhaven Chrysler Jeep Doge and Ram prior to our visit to see if she could get us the car we had wanted, and do most of the deal over the phone. She was more then accommodating. We were able to email her all of the information required to secure our vehicle of choice and within a few days we had the car we wanted for the price and payment that was within the parameters we out lined during our phone conversations. We were able to take delivery during our planned weekend visit to CT, and are thrilled to be driving home in our brand new car. Laura Schmitt was patient, personable, and a great help! Once at the dealership to take delivery we completed all of our finance paper wrk with Mike Ramcke. He was also very personable, and patient, considering he had twice the amount off paper work to draw up and complete since we are from out of state. This was our first new car purchase in a long time and we will definitely be doing business with Branhaven again in the future! Thank you Laura and Mike for making the process simple and seamless.

Galelevin

Mar 12, 2014

My husband was about to buy a minivan and the price was so good,I decided to get one too!We both got certified pre - owned Town & Country. The experience was made so pleasant, I'd almost call it fun! They were professional, efficient and very reasonable. It's too soon to comment on the service except for saying the cars seem to be in brand new condition. Overall-Very positive experience.

suepopps

Mar 4, 2014

I have been buying vehicles from Branhaven for many, many years. Ryan was delightful to work with. He has excellent knowledge of the Jeep and I learned new things about the vehicle. It is always a pleasure to come to your dealershipSue Popplewell

Bill W.

Feb 26, 2014

I was looking for a new Ram1500 4x4 Regular Cab/Short Bed vehicle.I saw online that Branhaven had a vehicle I was interested in seeing. I dealt with Bill Larson ,he was very helpful and showed the vehicle too me,however that vehicle was already SOLD,but he did find another vehicle similar from another dealer.However we couldn't come together on the price. If we had I would have got the vehicle from Branhaven and the biggest reason would be the Service Dept. and what benefits come with buying a vehicle from Branhaven.Since I live 35 miles away from Branford,dropping off a vehicle for service would be aproblem,but Branhaven offers a loaner vehicle if needed.If you drop off a Truck ,you get a loaner Truck not a little sub-compact.I used to live in Branford and have used Branhaven before for Service needs and found them to be fair in parts pricing and labor cost.

JackieG

Feb 26, 2014

we have bought 6 cars there over the years. We are always treated very well. We've always gotten the best rates and discounts at Branhaven. There's a play area for kids, tv, cooffee and soda station. the bathrooms are always well kept. See Laura.

Earrol Jaglal

Feb 22, 2014

Let me start by saying I purchased a brand new car from here , and the salesman and the manager were nice as pie , the price was ok -After a few months I realized I made the wrong choice for my car , I contacted them and asked if they would be willing to get me into a different car. The manager asked how much I owed and let me add I just bought the car from them 3 months ago. After I told them my balance , they didn't want to know me !!! Can you imagine , I just bought a brand new car from them and even was willing to buy another car from them !! But they basically said I paid too much for the car , which they sold me!!!!I said well could you work with me , they didn't even respond !!! Do your self a favor if they don't care about someone who bought a brand new car from them and even was willing to buy another car from them why would they care about you or your hard earned money, but they didn't care !!No customer service , they overpriced there cars !! Don't buy from them !! No personal skills , once you buy your done!! Its sad , I guess no repeat business is a priority on there list! Don't buy from them !

subcanis

Feb 18, 2014

I stopped into Branhaven last week to inquire about a truck I had seen online. Although that truck had been already been sold, They were able to show me two more certified pre-owned trucks to choose from that fit my needs perfectly. Their pricing is very competitive, and the whole process...including financing was a BREEZE! I highly recommend this dealership. Thanks Ryan and Brandon for making this purchase stress free!

tequi

Feb 18, 2014

Jonathan is very knowledgeable about both the stock of the dealership and the vehicles themselves. He was forthcoming about the entire process and was not pushy. Jonathan made me feel at ease. I cannot express enough how wonderful Jonathan is.The entire experience was great. I am from out of state and was buying out of my lease over a year early, and the dealership eloquently handled the complicated situation. I showed up to pick my car and the entire process was already complete requiring no effort from myself to either get my car registered out of state or to deal with breaking my lease early. I will absolutely be a lifetime customer of Branhaven.

tech12587

Feb 13, 2014

I was specifically there for service but informed the dept that if the estimate was too high I'd go over to sales. That's where I met Laura. Very patient, articulate, and sympathetic to the needs of the customer. I came in with a 2007 Charger. I left with a 2014 Charger. Thank you Laura and Branhaven.

Jimmy C

Feb 13, 2014

I was specifically there for service but informed the dept that if the estimate was too high I'd go over to sales. That's where I met Laura. Very patient, articulate, and sympathetic to the needs of the customer. I came in with a 2007 Charger. I left with a 2014 Charger. Thank you Laura and Branhaven.

DanielGallogly

Feb 12, 2014

The people at Branhaven are great people to work with. I had seen a 2008 Charger online and decided to go down and look at it. I had the pleasure of working with Bill who took me on the test drive and answered any questions that I had. He went over all of the features of the vehicle with me to make sure I understood how they worked. I decided that this was the car for me and continued on with the purchase. Bill was very knowledgeable of the vehicle and was able to help make the purchase decision much easier. Brandon was the one that made all of the paperwork seem easy. He took the time to explain it all and got me a great finance rate for the credit that I have. I used to go to a small used car dealership who recently closed but from will definitely be going to Branhaven in the future for my vehicles. While the car is used it looks and drives like a brand new car! Thanks again for all the help!

stephanavywife

Feb 8, 2014

I had a great experience at Branhaven and will for sure recommend this dealership to all my friends and family. Jonathan was great to work with.

Shirley hally

Feb 3, 2014

It was an awesome experience. They understood my needs for a larger family vehicle for 3 small children & And my price point. Thanks for working so hard to make happy!

LoriAF

Jan 26, 2014

Our salesman was great! I'd recommend him to anyone looking to buy from this dealership! We had a great experience and everyone was friendly!

Anne

Jan 21, 2014

My son made his first "big" purchase of a new car and both of us couldn't have been treated any better. Laura and Duncan were excellent. Very friendly, not pushy car dealers. Just there to assist my son with his first new car purchase. I highly recommend Branhaven Motors.

annecatherine

Jan 21, 2014

My son made his first "big" purchase of a new car and both of us couldn't have been treated any better. Laura and Duncan were excellent. Very friendly, not pushy car dealers. Just there to assist my son with his first new car purchase. I highly recommend Branhaven Motors.

John DeCarlo

Jan 17, 2014

We brought our jeep in for a transmission repair. Service consultant, Sam Iacono walked us through the process in an honest and extremely courteous manner. We have never had a better customer service experience anywhere. Bravo branhaven, bravo Sam! Exemplary service and a hearty job well done! John DeCarlo

lap_13

Jan 15, 2014

Excellent experience all around. Very professional. Love the product. Transaction was smooth and stress free. I would highly recommend the dealership and salesperson to family and friends!

Vanessa

Jan 11, 2014

Very professional, great customer service, and easy to work with! Bill L. was particularly helpful and accommodating in answering all of my questions and going over the car with me. I would highly recommend Branhaven.

Vanessa630

Jan 10, 2014

Very professional, great customer service, and easy to work with! Bill L. was particularly helpful and accommodating in answering all of my questions and going over the car with me. I would highly recommend Branhaven.

timmannle

Jan 6, 2014

My Wife and I just leased a 2014 Dodge Durango from Branhaven. We first sat down with Ryan a few months prior to see what our options were but decided to wait until the purchase of our new home. Ryan was great in checking in with us during that time and I knew regardless of when we would actually buy or lease, it would be at Branhaven because of Ryan's attention and understanding. I'm very grateful for the overall great customer service we received and would highly recommend Branhaven Chrysler Jeep Dodge Ram to anyone.

mikey1948

Jan 5, 2014

This was the seventh vehicle we have bought or leased from Branhaven over the years and we have always had the best service imaginable. Laura Scmitt and Duncan Brodie are like members of the family and we would highly recommend the dealership! This is why we have given them the highest rating possible!

Mike Murphy

Jan 4, 2014

This was the seventh vehicle we have bought or leased from Branhaven over the years and we have always had the best service imaginable. Laura Scmitt and Duncan Brodie are like members of the family and we would highly recommend the dealership! This is why we have given them the highest rating possible!

Robert and Jennifer

Jan 3, 2014

After looking at Jeeps at a nearby dealership with poor service, we decided to give Branhaven a try. The dealership is about 30 minutes from us, but it was well worth the trip! From the minute we signed up for a test drive online, the people at Branhaven were helpful throughout our search and buying process. We looked at several different vehicles, waffled on our decision between new and used, and pretty much dragged them all over the lot looking for the best car for us! And they were helpful and friendly all the way. They found us the Jeep that matched everything on our wish list, and the buying process was a breeze. The entire experience was simple, they weren't pushy, and the entire team worked together to make us happy customers. So much better than how we were treated at the other dealership. We will be back to buy from Branhaven again, and have already referred our friends and family.

gamby21

Jan 3, 2014

After looking at Jeeps at a nearby dealership with poor service, we decided to give Branhaven a try. The dealership is about 30 minutes from us, but it was well worth the trip! From the minute we signed up for a test drive online, the people at Branhaven were helpful throughout our search and buying process. We looked at several different vehicles, waffled on our decision between new and used, and pretty much dragged them all over the lot looking for the best car for us! And they were helpful and friendly all the way. They found us the Jeep that matched everything on our wish list, and the buying process was a breeze. The entire experience was simple, they weren't pushy, and the entire team worked together to make us happy customers. So much better than how we were treated at the other dealership. We will be back to buy from Branhaven again, and have already referred our friends and family.

TMatsikas

Jan 2, 2014

From the moment I walk into Branhaven I felt that they really cared about my needs. I wanted the 2013 Jeep Compass which was priced extremely low for what I was getting. Jonathan helped me understand the ins and outs of the car and giving me the confidence to make a purchase on the vehicle, and Brandon worked his tail off to make sure I got the best finance rate from the bank for a guy who is only 23 years of age buying his first car. They really took care of me from beginning to end and I would highly recommend going to Branhaven for amazing customer service and deals. I am extremely pleased with everything they did for me.

Earrol Jaglal

Dec 30, 2013

Hello, Wanted to express our thanks and overall great experience with our Sales man Bill and Manager Mike, they were nothing but friendly and down to earth. We were promised a great car and they delivered , we had a nice transaction from start to finish , no pressure and fair pricing!Thank you very much for all your help and hope to deal with you again in the future!Sincerely , Earrol

deebunks

Dec 29, 2013

In my mind this is the only dealership to work with. Laura found the car I wanted and got it to me as promised. Mike helped get me the loan I needed to purchase this vehicle and at a rate I could afford. I didn't think that was possible. Their service department took care of an immediate problem that I had in reasonable time and in the mean time a loaner was available. All in all, I wouldn't shop anywhere else!

jimammon

Dec 26, 2013

Experience with service over a 20 year time period has always been excellent. Most of my experience has been with Erick. He has always gone out of his way to be helpful. Ryan Hall was very patient and helpful in selecting the correct new vehicle for our needs. He went out of his way to locate the vehicle we needed.

minottic4

Dec 25, 2013

The appropriate words to describe my visit would include friendly, low-pressure, and extremely knowledgeable. From the moment I walked in, through the test drive, and throughout the sales process I was treated as an equal and a important component to the outcome of the transaction. I was never pressured to purchase anything I did not want, nor was there an attempt at an up-sale to a pricier vehicle. Bill took me through the intricacies of my new vehicle with ease and an obviously strong knowledge base and never made me feel as though I was a sales target. Together we found the right Jeep for me and my budget and I'm happy to say I'm a proud owner of a new car for the first time in my life and couldn't be happier with the experience nor the price. Branhaven is an exceptional dealership and one I would recommend to anyone, including family and close friends.

Ashley1011

Dec 23, 2013

I was very impressed with Duncan's willingness to negotiate what I felt was a fair price on a new Jeep Grand Cherokee Limited. Other dealers told me they could not negotiate a price that would fit my budget for this model and therefore tried to get me to purchase a model I did not want. Duncan worked tirelessly in and out of normal business hours to make the vehical I wanted affordable. Jonathan was very friendly and knowledgable about the products he sells. Neither of these gentlemen were pushy but instead they approached this sale with open ears and actually listened to my wants and needs. They went above and beyond for me and I thank them both for all their assistance.The environment is both physically and philsophically family oriented. My daughter actually enjoyed the process because of the play area, chips and beverages! Everyone was so very nice to all of us and made us feel at home. I would highly recommend this dealership to anyone!

cbcscper

Dec 16, 2013

I received a letter from the dealership in November. I debated with myself until December,finally deciding I would go and talk to see what they would offer me. My wife and I went on Sat Dec.7th. we talked and looked at a couple of cars We had a grandsons birthday party to go to so we set up an appointment for Wed the 11th. We drove the car, finished the paperwork and drove the car home Ryan, the salesperson and Brandon the financial person were very nice and also very knowledgeable. Everything went along speedily and we were out of there in good time. It was a good experience for us.

leomack

Dec 16, 2013

Dealer team was great met the price and delivery. I was very happy with the attention to detail as well as the no pressure attitude.

pwuerth

Dec 16, 2013

We recently purchased a new Dodge Ram truck. The salesman , sales manager and business manager were friendly, professional and customer focused. The salesman asked the appropriate questions about what we were looking for and showed us several vehicles. He was available for multiple test drives, and thoroughly explained the features and options in the vehicle. The purchase price was the best around. The Branhaven Dealership is a dealership that is committed to sales and service, which was emphasized throughout the sales process. We are very satisfied with the ease of purchase and the entire sales process.

Gabbymama

Dec 5, 2013

We were looking to buy a car, saw some we liked online at Branhaven, so we took a ride. Ryan Hall greeted us and we explained what we were looking for and what our budget was. Ryan is a class act. He never once "sold" us a car; I felt like I was at home with him and he worked his best to make sure our needs were met. This was the absolute BEST car buying experience we have ever had. Mike and Brandon also did what needed to be done to ensure 110% customer satisfaction. I will always come to Branhaven for my car needs and would 100% recommend them to all my family and friends who need a car...GOOD JOB Ryan, Mike and Brandon; you guys are the best!!!

jo

Dec 5, 2013

When we went to Branhaven we were not really sure what model we wanted, but fortunately our salesman heard our needs and wants and was able to help us make the best choice. His knowledge of the vehicles along with his love for what he does was obvious. We ended up with a gorgeous 2014 Cherokee which has everything we wanted in it, rides great, and was the right choice for us. Bill Larson made purchasing/leasing our new Cherokee a very pleasant experience from start to finish. In fact, everyone we encountered at the dealership was helpful, friendly, and knowledgable! They give you a g When we went to Branhaven we were not really sure what model we wanted, but fortunately our salesman heard our needs and wants and was able to help us make the best choice. His knowledge of the vehicles along with his love for what he does was obvious. We ended up with a gorgeous 2014 Cherokee which has everything we wanted in it, rides great, and was the right choice for us. Bill Larson made purchasing/leasing our new Cherokee a very pleasant experience from start to finish. In fact, everyone we encountered at the dealership was helpful, friendly, and knowledgable! They give you a good deal and good reason to return!ood deal and good reason to return!

gabbymama

Dec 4, 2013

We were looking to buy a car, saw some we liked online at Branhaven, so we took a ride. Ryan Hall greeted us and we explained what we were looking for and what our budget was. Ryan is a class act. He never once "sold" us a car; I felt like I was at home with him and he worked his best to make sure our needs were met. This was the absolute BEST car buying experience we have ever had. Mike and Brandon also did what needed to be done to ensure 110% customer satisfaction. I will always come to Branhaven for my car needs and would 100% recommend them to all my family and friends who need a car...GOOD JOB Ryan, Mike and Brandon; you guys are the best!!!

Skywink

Dec 3, 2013

Ryan was excellent! He was so professional, patient, and friendly as he worked with us to get the car we wanted! I would definitely buy from Ryan and Branhaven again and refer them to my friends and family! Thank you so much for the excellent customer service!

Skywink

Dec 3, 2013

Ryan was excellent! He was so professional, patient, and friendly as he worked with us to get the car we wanted! I would definitely buy from Ryan and Branhaven again and refer them to my friends and family! Thank you so much for the excellent customer service!

mbeauton

Nov 25, 2013

From the moment we walked in, it was nothing more than friendly, attentive service by everyone except the Receptionist, she barely said 5 words. As a former owner and finance manager of a dealership, the receptionist is the "Greeter" . It was just an observation and had no bearing on buying a car. I will highly recommend anyone there!!!

Mike

Nov 23, 2013

I worked with Jonathan and Mike and they were both always very helpful and friendly. The experience was painless. Jonathan doesn't try to sell you anything you didn't ask for and responds very quickly when I email him with questions. He also doesn't call and bother you like a lot of other sales people I spoke to at other dealers when I was searching for my truck. When it was time to do the paperwork the finance guy was efficient and had everything ready for me before I got there. He didn't try to add anything on other than offering a service plan that I found very reasonable - he put no pressure on me about this plan and I was glad he suggested it. I would recommend this dealership to everyone and would suggest you get in touch with Jonathan and give him a chance to find what you need.

AlexisLiz

Nov 23, 2013

I recently purchased my FIRST car from Branhaven. It's been a week and couple days since I gotten my 2012 Jeep Patriot and I absolutely love it! Johnathan was by far the best sales man I've ever dealt with. I've been to other dealerships where they tell you any and everything to sell a car. Not with Johnathan he was very straight forward, told me all the in's and out's of the vehicle. Told be about things that I didn't even know existed in a car. He took his time and made sure I understood everything. This was by far the best experience ever. I can't leave out Brandon out he also took his time with me and went through all the paperwork and made sure I understood all the warranties. THANKS AGAIN JOHNATHAN & BRANDON!! (:I would highly recommend Johnathan and the WHOLE Branhaven Team to all my family and friends!!

mtlegg

Nov 23, 2013

I worked with Jonathan and Mike and they were both always very helpful and friendly. The experience was painless. Jonathan doesn't try to sell you anything you didn't ask for and responds very quickly when I email him with questions. He also doesn't call and bother you like a lot of other sales people I spoke to at other dealers when I was searching for my truck. When it was time to do the paperwork Brandon was efficient and had everything ready for me before I got there. He didn't try to add anything on other than offering a service plan that I found very reasonable - he put no pressure on me about this plan and I was glad he suggested it. I would recommend this dealership to everyone and would suggest you get in touch with Jonathan and give him a chance to find what you need.

jennifermeggan

Nov 17, 2013

Top quality customer service, seamless experience from start to finish! Attention to detail was beyond expectation, we absolutely love our new Jeep Wrangler. Looking forward to doing business in the future. Thanks Bill & Mike.

DONTGOTOBRANHAVEN

Nov 14, 2013

DONT BUY FROM BRANHAVEN! They sold me a 2008 Subaru STI and put extra thick oil in my motor to prevent the knocking to be heard. Driving home from an oil change my bar broke down. It had spun a bearing and would cost me at least $4000 to fix. When I called Chad Allison was extremely rude. After hearing about what happened he stated "Well sorry if this sounds rude but that has nothing to do with us, theres nothing we can do. Its been less than 7 weeks that I purchased the car and paid $25K for it and theres nothing they can do. Then trying to find someone else to blame they stated it was my fault for changing the oil myself (Subaru oil and filter were used). Chad then called me a LIAR and was aggressive and wouldnt let me speak. I have the recording for every conversation I had with Branshaven and I have reported them to the Better Business Bureau. DO NOT BUY HERE! I dont wish this on my worse enemy! It has now been 7 days that they towed my car after me having to beg them for help and no kind of update has been made. When I call in I get told that no one is in. I now have to take a train and bus to work and I am at risk of losing my job. This has been the worse customer service Ive experienced in my life.

NicFromSA

Nov 10, 2013

Overall my experience at Branhaven was phenomenal! The team there works together like a well oiled machine and the enviroment made me feel right at home. Thank you Branhaven for helping me choose and buy my first new car!!! You guys are awesome!!!

NicDorfling

Nov 10, 2013

Overall my experience at Branhaven was phenomenal! The team there works together like a well oiled machine and the enviroment made me feel right at home. Thank you Branhaven for helping me choose and buy my first new car!!! You guys are awesome!!!

mstmiller

Nov 7, 2013

I BOUGHT A JEEP GRAND CHEROKEE THERE AOUT 3 YEARS AGO AND JUST TRADED MY JEEP FOR A 2013 DODGE DART LIMITED, MY OVERALL EXPERIENCE WITH BILL HAS BEEN GREAT, ANY TIME I HAD A PROBLEM WITH MY JEEP I COULD ALWAYS CALL HIM EITHER AT WORK OR ON HIS CELL, HE MADE ME FEEL VERY COMFORTABLE ABOUT ANY ISSUES I HAD WITH MY JEEP. NOW I HAVE A BRAND NEW CAR (2013 DODGE DART LIMITED) WHICH I BOUGHT AT A GOOD PRICE AND HE EVEN GOT ME A LOWER INTEREST RATE, I AM VERY HAPPY ABOUT THAT. HE REALLY WORKED HARD FOR ME TO GET THE BEST DEAL POSSIBLE. I WOULD DEFINITELY RECOMMEND BRANHAVEN AS MY CAR DEALER OF CHOICE........"THANKS SO MUCH BILL AND BRANDON"

Thart65

Nov 5, 2013

Overall a good experience. Jonathan was able to locate the exact vehicle I was interested in buying and had it delivered to the dealership within days. The negotiation and financing went very smoothly. The only negative in the entire process was some miscommunication on the delivery of the vehicle between myself, sales, and finance. Even so, Jonathan took the initiative to get the car ready so I didnt have to make a return trip to take delivery.

bucketpail

Nov 4, 2013

They were fast and reliable and very good I will have my friends and family recommendedLaura was great and loved her customer service..Thank you from the Foell family

leemazz

Oct 26, 2013

First oil change on my new Jeep Compass - Joe was very professional and friendly. Emilio gave me a ride to my work and back to pick up my Jeep when it was ready. Emilio was very professional and friendly as well. It was very convenient to have a ride provided.thank you

Karen P

Oct 23, 2013

I was looking for an SUV for over 2 months, test driving every SUV on the market. I narrowed my options down to a Jeep Grand Cherokee. I put a deposit down on several cars in LI and was not 100% satisfied. I looked online for Jeep dealers In CT and came across Branhaven I found a car that looked exactly what I was looking for. I worked with Rich, he was very personable and knowledgable. It was the best test drive ever. He made the car buying experience fun. He was very patient when my husband had several questions regarding the vehicle. He tried his best to get me a great deal. He succeeded and we signed the papers. The dealership was very clean and friendly. No high pressure salesman or persistant phone calls. Due to our schedules, we had to close that night. The staff was able to do so and accomodated our schedules. I would highly reccommend Branhaven to my friends and family.

kpanza

Oct 23, 2013

I was looking for an SUV for over 2 months, test driving every SUV on the market. I narrowed my options down to a Jeep Grand Cherokee. I put a deposit down on several cars in LI and was not 100% satisfied. I looked online for Jeep dealers In CT and came across Branhaven I found a car that looked exactly what I was looking for. I worked with Rich, he was very personable and knowledgable. It was the best test drive ever. He made the car buying experience fun. He was very patient when my husband had several questions regarding the vehicle. He tried his best to get me a great deal. He succeeded and we signed the papers. The dealership was very clean and friendly. No high pressure salesman or persistant phone calls. Due to our schedules, we had to close that night. The staff was able to do so and accomodated our schedules. I would highly reccommend Branhaven to my friends and family.

Williams.b

Oct 22, 2013

I couldn't ask for a better group of people! They went above and beyond! I couldn't be happier! Brandon and Richard did everything possible! They kept my kids entertained and happy while we took care of all the paperwork! Thank you so much for going out of your way to make things go as easy as possible!

jwight

Oct 21, 2013

it was a great experience with the staff of Branhaven Chrysler Jeep Dodge Ram. everyone there was friendly and open. they took me threw the steps one by one. I would tell anyone who is looking for a dodge or jeep to come down to branhaven Chrysler jeep dodge ram dealership.

Bob, new Ram truck

Oct 17, 2013

Very friendly, courteous service. Very knowledgeable about truck features. We were greated and treated with respect and feel we were valued as a client. Paperwork handled with speed and accuracy with all details explained to us. This dealership was a pleasant experience! They could answer all our questions and we are glad to refer their services.

msshepard

Oct 17, 2013

Very friendly, courteous service. Very knowledgeable about truck features. We were greated and treated with respect and feel we were valued as a client. Paperwork handled with speed and accuracy with all details explained to us. This dealership was a pleasant experience! They could answer all our questions and we are glad to refer their services.

Mulinski

Oct 16, 2013

Excellent customer service, quick turnaround, great price, convenient location. Employees well trained and know what they are doing. This is seventh purchase from this dealership.

sarahbravar

Oct 11, 2013

This is a credit promotion through Capital One. I love my new car and the service was great. I would defiantly recommend this dealership to friends and family.

czajac

Oct 10, 2013

Great friendly service. Upfront honest pricing went out of their way to find me all rebates possible. Also gave me a good trade-in value for my used car.

KWCarpenter

Oct 4, 2013

We have been buying from Branhaven for the last 7 years - Dodge trucks, Dodge Charger, Jeep Wranglers......We wouldn't go anywhere else.Duncan Brodie is extremely great to work with and he gave me, as always, a great deal on a purchase of a 2014 Jeep Wrangler Unlimited. My lease was up on my current Jeep and today I turned it in and purchased my 2014 model.I cannot say enough about Bill Larson - what a great sales/customer consultant! This guy knows everything about the products he sells and not only is he knowlegable but he's very friendly, professional and takes his time with customers. When he was giving me my tour of my new purchase I had problems with my phone and the voice command system in the car. He was very patient with me as I am not tech saavy. He programmed the phone, got it working and I was using the bluetooth feature in no time. Brandon Campbell is a great business manager - he must eat, sleep & dream numbers. He made our buying process quick, easy and painless. Brandon is very professional and friendly.The Dealership is very nice - a great showroom and lot, every car in perfect condition. You can't go wrong shopping at Branhaven. I won't buy a car from anyone else. Also we have another family member needing a new Jeep, so we will be back again soon!Sincerely, Kim Carpenter

KWCarpenter

Oct 3, 2013

We have been buying from Branhaven for the last 7 years - Dodge trucks, Dodge Charger, Jeep Wranglers......We wouldn't go anywhere else. Duncan Brodie is extremely great to work with and he gave me, as always, a great deal on a purchase of a 2014 Jeep Wrangler Unlimited. My lease was up on my current Jeep and today I turned it in and purchased my 2014 model. I cannot say enough about Bill Larson - what a great sales/customer consultant! This guy knows everything about the products he sells and not only is he knowlegable but he's very friendly, professional and takes his time with customers. When he was giving me my tour of my new purchase I had problems with my phone and the voice command system in the car. He was very patient with me as I am not tech saavy. He programmed the phone, got it working and I was using the bluetooth feature in no time. Brandon Campbell is a great business manager - he must eat, sleep & dream numbers. He made our buying process quick, easy and painless. Brandon is very professional and friendly. The Dealership is very nice - a great showroom and lot, every car in perfect condition. You can't go wrong shopping at Branhaven. I won't buy a car from anyone else. Also we have another family member needing a new Jeep, so we will be back again soon!

KLoheide

Oct 2, 2013

Bill Larson did an excellent job. He was friendly, always smiling, knowledgeable, thorough and utilized good salesmanship. Brandon was great as well. He knows his stuff and takes care of paperwork quickly. The dealership also has impressive policies and unbelievable customer service. Very professional!!!

kostkac1

Sep 26, 2013

I would recommend this dealership to ANYONE without hesitation! The entire team is dedicated to working with their customers, for however long it takes, in order to get them the best deal possible. The amount of "extra" time spent after hours making sure that I was satisfied with the deal was more than I could have asked for. You all are the best & I love my Jeep! THANK YOU!

carogers22

Sep 3, 2013

Every car on the lot had an excellent Carfax at the best price I could find. (Even when compared to other cars with questionable driving histories.) John knew the story behind each car on the lot and does an excellent job of finding the best cars at the best price to offer at the dealership. Laura was a very friendly and helpful salesperson. I am sure we will be returning to her in the future. Brandon got us the best financing rate available and was very organized and efficient, so the paperwork was as painless as possible. Joe made the appointment for our next oil change, and even in just setting the appointment, he was very engaging and helpful.

carogers22

Sep 3, 2013

Every car on the lot had an excellent Carfax at the best price I could find. (Even when compared to other cars with questionable driving histories.) John knew the story behind each car on the lot and does an excellent job of finding the best cars at the best price to offer at the dealership. Laura was a very friendly and helpful salesperson. I am sure we will be returning to her in the future. Brandon got us the best financing rate available and was very organized and efficient, so the paperwork was as painless as possible. Joe made the appointment for our next oil change, and even in just setting the appointment, he was very engaging and helpful.

fairys1

Aug 27, 2013

angelo was honest and helpful. he was very helpful with reviewing the jeep and all the features inside too. i am very pleased with my jeep and dealing with him. thank you, Lena Valentino

SDoutre

Aug 27, 2013

Looking for a day of fun and adventure? Don't waste your money on a few hours of entertainment! Go buy a vehicle from Ryan Hall at Branhaven and I guarantee endless memories and the BEST and most entertaining vehicle purchase of your lifetime! We LOVED the experience so much when we purchased my Jeep Grand Cherokee that we went back a week later for a second-totally unplanned and unexpected but we couldn't resist. Brandon Campbell made all of the paperwork so seamless and entertained our 18 month old so well that we've considered purchasing a third vehicle just for the babysitting. Don't be shy when your there, ask to use the loud speaker and feel free to heckle Mr. "Chicky" Sullo. Amazing group of men and clean family oriented dealership. There is absolutely no reason for you to go anywhere else. Trust me, I'm not easy to please.

hookoffjab

Aug 26, 2013

Very good experience in purchasing this vehicle, a 2013 Dodge Avenger. Straight forward and upfront. Did not try to sell me "extras" that I didn't want, would highly recommend this dealer.

williammccarthy

Aug 23, 2013

MY WIFE AND I WERE LOOKING FOR A NEW CAR AND DECIDED ON THE DART OR CHEVY CRUISE. AFTER SEEING THE COMMERCIALS AND THEN THE CRASH RATINGS ON THE DART WE DECIDED TO LOOK AT THEM AT BRANHAVEN. WE MET RYAN HALL IN THE SHOWROOM AND TOOK US BACK TO LOOK AT THEM. WE TOOK THE BLUE DART FOR A TESTDRIVE AND RYAN EXPLAINED EVERYTHING WE NEEDED TO KNOW ABOUT THE CAR THAT WAS ALL IT TOOK AND WE BOUGHT THE DART. RYANTOOK US BACK IN AND WE FILLED OUT THE PAPER WORK AND WE PICKED IT UP THE NEXT DAY. RYAN AND EVERYONE ELSE WE TALKED TO WERE VERY PLEASENT ,CURTIOUS AND KNOWLEGABLE AND WE WERE PLEASED WITH THE EXPERIENCE.I CAN HONESTLY SAY MY WIFE IS QUITE HAPPY WITH THE CAR AND WE WOULD RECOMMEND THE DEALERSHIP TO OTHER PEOPLE.

ajm80

Aug 11, 2013

I had a great experience at Branhaven. I worked with Jonathan and Mike and they both have great customer service skills and communicate very directly. I was a difficult customer, but they were very patient with me and made sure that I was making the best decision for myself, regardless if it was the most profitable for them. They clearly understand that its in their best interest to keep their customers happy because happy repeat customers are significantly more valuable than one-time dissatisfied customers.

bennyz

Aug 10, 2013

just wanted to thank everbody for making this deal work the entire staff was very helpfull.this is probaly the best dealership i have ever worked with its hassel free .

BradAnderson

Aug 9, 2013

I was in the market for a new Jeep Grand Cherokee Limited and had not purchased from Branhaven before so I decided to give them a chance and was not disappointed. In fact out of the few Jeep dealerships Ive dealt with in the past Branhaven was the best. Jonathan Minichino was the Sales Consultant that provided me with the service that should be expected when purchasing a new/used vehicle. He was very knowledgeable about the Jeep brand and was able to provide alot of information about how the features and systems of the new Jeep brands function and did an excellent job of following through with the sale of the Jeep I purchased in a timely fashion. I highly recommend Branhaven Jeep to anyone looking for a new/used Jeep, Chrysler or Dodge.

AlexMontclair

Aug 8, 2013

Bill is by far the best car sales consultant I have ever met! It was my first stop in what was suppose to be a marathon of car browsing. But, Branhaven had the exact Jeep I wanted in stock and were more than willing to work with me financially! He was not "pushy" and was sincere in all his statements. I hope more sales consultants take after Bill. Mike and Brandon were both excellent as well and absolutely helped seal the deal.

alexmontclair

Aug 7, 2013

Bill is by far the best sales consultant I have ever met! It was my first stop in what was suppose to be a marathon of car browsing. But, Branhaven had the exact Jeep I wanted in stock and were more than willing to work with me financially! He was not "pushy" and was sincere in all his statements. I hope more sales consultants take after Bill. Mike and Brandon were both excellent as well and absolutely helped seal the deal.

Wilson1622

Aug 6, 2013

I was in the market for a new truck in my eyes it had to be a FORD I always like dodges (RAM) anyway went into branhaven and it was the best car buying Experience I ever had. The people that work there make you feel like family I would Highly recommend them again and again I Plan on going back to get my wife a new car and BRANHAVEN now has another lifetime Customer thank you to every one that works there Chris criscuolo

emrae

Aug 4, 2013

Over-all a very pleasant experience. Everyone at this dealership was extremely friendly and very helpful. First greeted by one sales associate and was introduced to the expert in jeeps and jeep technology, Bill Larson. Bill's main goal appeared to be making sure I was 100% satisfied---and I was/am. I would recommend this dealership and particularly Bill Larson to anyone looking for a jeep or any other vehicle they sell.

JP17

Aug 1, 2013

Everyone was very friendly and helpful during the buying process. We came in Saturday morning to get my old Durango apprised, and were told to come back at 4:30pm to finalize the deal. Everything was going smooth and easy, then we waited 2 hours to be helped by Brandon in Financing. My recommendation would be to have more office/finance people available during your busiest days/hours. We were told because it was Saturday they were very busy. Also, because it was Saturday, the insurance would not be changed from our old car to new car until Monday. By Wednesday, when it still wasn't done, we called insurance company ourselves. Asked sales associate Jonathan about some concerns we had with new Durango when we got home and he said he would check with the service people on Monday and today is Thursday and have had no response. It seams that once the vehicle is out the door their work is done!

jpatter17

Aug 1, 2013

Everyone was very friendly and helpful during the buying process. We came in Saturday morning to get my old Durango apprised, and were told to come back at 4:30pm to finalize the deal. Everything was going smooth and easy, then we waited 2 hours to be helped by Brandon in Financing. My recommendation would be to have more office/finance people available during your busiest days/hours. We were told because it was Saturday they were very busy. Also, because it was Saturday, the insurance would not be changed from our old car to new car until Monday. By Wednesday, when it still wasn't done, we called insurance company ourselves. Asked sales associate Jonathan about some concerns we had with new Durango when we got home and he said he would check with the service people on Monday and today is Thursday and have had no response. It seams that once the vehicle is out the door their work is done!

TheBeardedRam

Aug 1, 2013

I strongly wouldnt recommend Bran Haven Jeep Dodge! apparently there was a "miscommunication" between the sales person and a extremely unprofessional and rude sales manager Brandon on the terms of the agreement. He tried to imply it was my fault they messed up, which it absolutely was not. Long story short, At Bran Haven they could careless if your unhappy with something as long as they got the sale! I Would strongly recommend going to a different Dodge Dealer..Wish I had spent my 40k elsewhere!!

oneofus77

Jul 31, 2013

I hate buying cars. And, while we initially had some hiccups in our experience with Branhaven, overall they did a great job. Angelo is one of those guys you feel like you've known a long time and his knowledge of cars is astronomical. He gave me a real education. Even if we had not bought a car, it still would have been a postive experience with everything that I learned. We spent hours with him looking at different cars, and he had a real passion for what he was doing. We had to come back a few days later to sign the final paperwork and brought our two boys along this time who are 1 and 2. The entire dealership pretty much chipped in and helped us keep them occupied while we signed all the paperwork. My least favorite part of buying a car is usually sitting with the finance guy, but Brandon didn't try to sell us all the extra bells and whistles. He mapped everything out for us and told us how much everything was going to cost and left it at that. If we wanted extras, they were there for us with a price next to them. He was not pushy at all. He also did everything quickly as he probably saw our frustration from chasing the kids all over the place. The dealership is just a good group of people. They gave us a good deal on the car we were looking for and treated us with kindness the entire time. Overall we were very pleased.

8140

Jul 31, 2013

Bill was great to work with he made me feel like I was his most important customer, though I was buying a used car. It was a goodexperience.

LoriGelsomini

Jul 29, 2013

Would absolutely recommend this dealership to anyone who was willing to listen. Everyone was so helpful and easy to work with! We Will be back!

jfazz

Jul 26, 2013

Bill is a knowlegeble and courteous sales person who helps the buyer get what they want and not what the dealership or brand wants to sell them. A very efficent and stress free transaction.

Marco

Jul 25, 2013

The worst service received at branhaven dealer most like never will buy a car or recommend this dealerSorry Chrysler

srt8

Jul 24, 2013

Bill was very helpful and considerate. He was not pushy and was patient to help deliver the right car for me. He was able to help me find what I was looking for and was willing to go the extra mile.

adigioia

Jul 24, 2013

Bill was very helpful and considerate. He was not pushy and was patient to help deliver the right car for me. He was able to help me find what I was looking for and was willing to go the extra mile.

Customer

Jul 22, 2013

This dealership is very customer oriented. My initial internet search and identification of a potential vehicle prompted me to call. The internet sales rep was very responsive, provided answers to my questions, and provided alternate arrangements for my potential visit times. By providing advance details I was promptly met by a sales rep (Angelo (The Cowboy)) and given good, knowledgeable information on the vehicle I was interested in. I knew the details of the vehicle model and it was refreshing to learn more, but not be given a load of useless car sales talk. I eventually decided to purchase the vehicle, after checking, testing and inquiring about 38 similar vehicles in the greater NY area. Knowing my model, my priorities were price, quality, mileage and condition. These criteria were met and the professionalism of the dealership made me comfortable to agree to purchase. Small repairs/changes were agreed and when I collected the vehicles all had been done to my satisfaction. Even a new, small item, noticed on inspection was agreed to be fixed at the first (included in price) oil change. Payment was easy although it was delayed due to volume of weekend customers. So far I am pleased, and I do not expect any negative issues, certainly none that Branhaven will not step-up and resolve.

AndrewCollingwood

Jul 22, 2013

This dealership is very customer oriented. My initial internet search and identification of a potential vehicle prompted me to call. The internet sales rep was very responsive, provided answers to my questions, and provided alternate arrangements for my potential visit times. By providing advance details I was promptly met by a sales rep (Angelo (The Cowboy)) and given good, knowledgeable information on the vehicle I was interested in. I knew the details of the vehicle model and it was refreshing to learn more, but not be given a load of useless car sales talk. I eventually decided to purchase the vehicle, after checking, testing and inquiring about 38 similar vehicles in the greater NY area. Knowing my model, my priorities were price, quality, mileage and condition. These criteria were met and the professionalism of the dealership made me comfortable to agree to purchase. Small repairs/changes were agreed and when I collected the vehicles all had been done to my satisfaction. Even a new, small item, noticed on inspection was agreed to be fixed at the first (included in price) oil change. Payment was easy although it was delayed due to volume of weekend customers. So far I am pleased, and I do not expect any negative issues, certainly none that Branhaven will not step-up and resolve.

Carolince

Jul 22, 2013

Purchased a preowned certified Chrysler 200 touring. On Monday I found my car on the Internet, gave Jamie,Internet sales, my previous best price and asked if they wanted to match that offer. I had been neogiating with 5 dealerships, within 100 mile radius of my home in NYS. Jamie, ,was extremely conscientious, promptly responding to my offer and answering all my questions/requests over the next three days. Johnathon took over my purchase once Jamie and I agreed we had a deal. Johnathon coordinated all the paperwork and I made an appointment to pick up the car on Saturday. After,just reading other reviews, Saturday pick ups seem to be not the best time to complete a purchase. I too waited longer than I would have liked, the explanation I received was the first appointment of the day,also from NYS, had arrived an hour late and thus everyone after them was late.Once my turn came,Brandon, financial person was very fast, direct and clear with all the necessary forms to be signed. Johnathon,although very busy, made me feel like he had all the time in the world to orient me to my car. Branhaven,even sent a shuttle to New Haven to pick up my son,who had taken a train from NYC to drive my old car home. My "new car" was exactly as described to me on the Internet and over the phone. The whole purchase was easy,clear, and a pleasure. Carol Rockland county, ny

ronmar90

Jul 21, 2013

The experience I had with my salesman Jonathan was great. I was very pleased with the vehicle I purchased. The only comments I have is with the reception area. When my wife and I showed up to pick up our truck we entered the showroom with barely a notice from the receptionist, we were made to wait while our salesman was busy with something else. We should have been offered a seat and asked if we would like any water or coffee maybe a soft drink. After all we did have an appointment and we did show up on time. When going over the features of the truck, Jon seemed to be all over the place when showing the different options, which left us a little confused and rushed. Finally, we were left waiting while our paperwork was being prepared, which we thought should have been ready for us when we showed up. Again we had an appointment so they knew we were coming.

murphyd377

Jul 17, 2013

My husband and I recently purchased a used Jeep Liberty at Branhaven Chrysler Jeep Dodge Ram. The dealership is approximately 70 minutes from our house but we returned there as repeat customers (purchased a used Dodge Ram there three years ago) because it is worth the trip. Concerning the purchase of both used vehicles, when we arrived at the dealership we found the phone information we were given was honest and verbal descriptions accurately represented the condition of the vehicle, which was exceptional in both cases. The pricing is competitive, the staff helpful and friendly. I would not hesitate to return there for future purchases.

jacquieo1

Jul 12, 2013

I am extremely pleased with the service I received while visiting Branhaven in Branford, Ct. The sales rep Debbie took care of my needs from the moment I arrived at the dealership. Debbie followed up with me after leaving and took note of my desires in a vehicle in order to best serve me. Debbie was not only friendly, but professional, polite, and knowledgeable about the information I was interested in. If Debbie did not know the answer to one of my many questions she promptly worked on retrieving the information for me without hesitation so that all of my questions were fully answered in detail. I did not feel rushed at any point.This dealership and its many employees were all courteous to me causing the desire to continue to do business with them. I recently visited a different dealership in the area and was not treated with as much professionalism as I was by Debbie at Branhaven. Also the other dealership could not compete with Branhaven's attempt to work out a deal that was satisfying and fair to the customer. I would and will highly recommend to others to bring their vehicle needs to Branhaven. Anyone would be lucky to be walked through the sometimes stressful car shopping experience by a sales rep like Debbie. Debbie is a wonderful asset to Branhaven's sales team and I look forward to continue to do business with Branhaven dealership in the future. Although searching for a used car, I unexpectedly ended up leaving Branhaven in a BRAND NEW 2013 Dodge Charger, exactly the car and color I wanted because of the effort put forth by Debbie and the rest of the staff! I am an extremely satisfied customer from my experience!

KDEE

Jul 3, 2013

Branhaven was a great place to purchase a car from. I had my eyes set on a Kia there and setting up a test drive was easy and hassle free on the Internet. I met salesman Mark Violano and he was very knowledgable and friendly. I didn't feel pressured or rushed. He did everything he could to satisfy my purchase, even when I complained of a mark on the bumper. They detailed the car beautifully. Brandon made the buying process smooth and stress free by going over different packages and warranties financially and realistically. They are a bunch if great people there, not like what one may think of car salesman. No pitch just honest selling and premium customer service. They've also contacted me after my purchase via email to make sure I was happy with my purchase and how to contact then with questions

LizLipsett

Jun 28, 2013

Very friendly service. They had the exact car I was looking for and were very professional and a pleasure to deal with. I highly recommend Branhaven Jeep and Dodge. Angelo was the best!

matt

Jun 26, 2013

I was a previous customer at this dealership, and because of a good experience I had the first time I came back for a second purchase. My salesman Ryan, along with his sales manager Mike were very easy to work with. I would consider buying there again.

8765436

Jun 25, 2013

I was a previous customer at this dealership, and because of a good experience I had the first time I came back for a second purchase. My salesman Ryan, along with his sales manager Mike were very easy to work with. I would consider buying there again.

kulwindersingh

Jun 25, 2013

I really Enjoyed my Car Search experience at Branhaven, (Branford , CT)Angelo Capodiferro came across as a very Honest Person, who is very knowledgeable about the car I was looking at, he explained everything in great detail about the car. He was not just trying to sell me the car as a salesman but actually wanted to help me find a car that i will be happy with. never pressured me about anything. It's really nice dealership. regardless of me buying a car I will recommend them to all my family and friend.Thank you for your time and effort!Kulwinder Singh (Danny)Branford (203) 703-8383

nickshideaway

Jun 22, 2013

I was at the dealership about 3 months ago inquiring about chryslers 300. Angelo took me around showed me a bunch of cars, and I drove one. He was very helpfull with all my questions.I told him I was not ready to buy, But he did not shove me off because of not being bready. He went the coarse and did not rush me after he knew I wasnt ready.Because of Angelo is the reason I came back to purchase the car from him, also there is a lot of dealers closer to my home where I could buy one, What does that tell you. Angelo is an asset to this dearlership, dont lose him. Nicholas Quattone

John Howard

Jun 20, 2013

This is my 5th Jeep from Branhaven. They are not the closest dealership to where I live, I go back because I have always had a great experience there. I always go there for service, because it's fast and no hassle. Again, there is a dealership much closer to where I live that I could go to, but I choose to go to Branhaven because they have great people working there.I always feel I am getting a fair deal, and being dealt with honestly. Bill Larson is a great guy to deal with, I really enjoyed working with him. I have known Duncan for 5 cars now, however many years that is and I always enjoy seeing him and everyone there. I will keep going back! Oh, and Brandon was also a pleasure to deal with - Nobody looks forward to the paperwork, but he made it quick and got me moving fast. Thanks ! I work in a completely different industry, but I always think I would love to work here !

jhoward1794

Jun 20, 2013

This is my 5th Jeep from Branhaven. They are not the closest dealership to where I live, I go back because I have always had a great experience there. I always go there for service, because it's fast and no hassle. Again, there is a dealership much closer to where I live that I could go to, but I choose to go to Branhaven because they have great people working there.I always feel I am getting a fair deal, and being dealt with honestly.

racingpro70

Jun 20, 2013

All around, no complaints. Friendly, courteous and respectful. Everyone I met was top notch and a pleasure to work with. They assisted me after hours when easily could have left, like another dealership, which that same night told me I had two minutes before being locked in. Completely different experience at Branhaven. Highly suggest dealership.

louiseward

Jun 19, 2013

We have purchased or leased over a dozen cars, vans and now jeeps with Branhaven over the past 20+ years. The sales and service department are exceptional. I have felt very safe driving all my vehicles and know when I have a concern or need it will be attended to promptly. As women (myself and my daughters) purchasing or leasing a new vehicle, we have been treated with respect as we ask questions and make decisions. This was not the case at other dealers. My husbands a totally disabled Air Force veteran from Dessert Storm. He is always addressed respectfully. The sales people have always taken time to explain car features to him and wait patiently for his questions. This past winter we endured tremendous snow storms. My daughter and I are nurses at a nearby hospital. Where other nurses were unable to get out from under the large amount of snow make to work, my Jeep liberty was a smooth ride over drifts and some unplowed areas. I feel very safe in all types of weather driving a jeep. I just picked up my new Patriot and am already pleased with the handling and smoothness of the ride.

Mark D

Jun 10, 2013

My wife and I were out comparing different makes and models and with a limited window of time on the weekend Branhaven had what we were looking for as well as being one of the only dealers open on a Sunday. We met Ryan and he was excellent. He helped us by answering all of our questions, along the way to buying our first new/used car in over 7 years. It was truly a very low stress, non-pushy experience. Thank you Ryan Hall.

rz123

Jun 10, 2013

Bill Larson was very personable, enthusiastic, informative, and helpful. He was a pleasure to deal with because he was honest, and spent a lot of time with us. He works very hard and we were very impressed with his body of work. We definitely recommend seeing Bill! Brandon Campbell was very personable, helpful, and knowledgable. He was also a great person to deal with! He made purchasing a car very easy.

apouyat

Jun 10, 2013

This dealership understands customers needs and wants. They realize what customer satisfaction is all about. The dealership has a friendly atmosphere and know how to make you feel comfortable. There was no pressure or hard sales tactics. I will recommend friends and family to purchase vehicles from them in the future.

MKC4DN

Jun 10, 2013

My wife and I were out comparing different makes and models and with a limited window of time on the weekend Branhaven had what we were looking for as well as being one of the only dealers open on a Sunday. We met Ryan and he was excellent. He helped us by answering all of our questions, along the way to buying our first new/used car in over 7 years. It was truly a very low stress, non-pushy experience. Thank you Ryan Hall.

Ian Ochs

Jun 8, 2013

Back in March my wife and I bought a 2013 Dodge caravan from Ryan Hall. I came in to get the free oil change and a detail. Ryan was off but Jonathan(I had never met him before) took care of everything very quickly. He treated me like I was his customer. I saw the Dart in the show room that got 41 mpg. We just had a baby and we needed a second car. I wasn't planning on getting on that day though. I went back and had Brandon run my information on getting a second loan. In less than 5 minutes he let me know that the SXT's had a good rebate and he gave me an estimate for my payments. A few days later I stopped in to talk to Ryan. After my last experience with him I was actually looking forward to hanging out with him again. We test drove several cars and I finally decided on the Dart Rallye. I love the car. I came back the next day to get the car and the financing with Brandon was very fast and easy as it had been the last time. I have worked in the car business before and none of the dealerships that I worked for were anything like Branhaven. Sales, Finance, and Service all 5 stars. I feel that people are always quick to write a review when they had a bad experience but don't really worry about it then they have a great one. Thanks again guys. It might be a little while until we get another one from you because my oldest is only 7.

IanOchs

Jun 8, 2013

Back in March my wife and I bought a 2013 Dodge caravan from Ryan Hall. I came in to get the free oil change and a detail. Ryan was off but Jonathan(I had never met him before) took care of everything very quickly. He treated me like I was his customer. I saw the Dart in the show room that got 41 mpg. We just had a baby and we needed a second car. I wasn't planning on getting on that day though. I went back and had Brandon run my information on getting a second loan. In less than 5 minutes he let me know that the SXT's had a good rebate and he gave me an estimate for my payments. A few days later I stopped in to talk to Ryan. After my last experience with him I was actually looking forward to hanging out with him again. We test drove several cars and I finally decided on the Dart Rallye. I love the car. I came back the next day to get the car and the financing with Brandon was very fast and easy as it had been the last time. I have worked in the car business before and none of the dealerships that I worked for were anything like Branhaven. Sales, Finance, and Service all 5 stars. I feel that people are always quick to write a review when they had a bad experience but don't really worry about it then they have a great one. Thanks again guys. It might be a little while until we get another one from you because my oldest is only 7.

jitch

Jun 7, 2013

I have used this dealer 3 times now and have been very happy with them. the dealer is located close to my home, the pricing is comparable to other dealers I have visited and prior experience with the service department made the decision easy. several friends also use this dealer with similar results.

carbona

Jun 3, 2013

The dealership was amazing. Everyone was friendly and helpful. They go out of their way to make you feel welcome and comfortable. You do not feel like a customer being taking advantage of. They build your confidence in them and their product. They take the time to answer all of your questions, concerns, etc. They go the extra mile for their customers. I dealth with Bill Larson, who was an excellent salesman. He was there for us every step of the way. He took the time needed to explain our vehicle's accessories, etc. He took us for a tour of the facility, including the service bay areas, car washing service area, detailing area, etc. I would so strongly recommend this dealership and especially recommend Bill Larson.

angcarbone

Jun 3, 2013

The dealership was amazing. Everyone was friendly and helpful. They go out of their way to make you feel welcome and comfortable. You do not feel like a customer being taking advantage of. They build your confidence in them and their product. They take the time to answer all of your questions, concerns, etc. They go the extra mile for their customers. I dealth with Bill Larson, who was an excellent salesman. He was there for us every step of the way. He took the time needed to explain our vehicle's accessories, etc. He took us for a tour of the facility, including the service bay areas, car washing service area, detailing area, etc. I would so strongly recommend this dealership and especially recommend Bill Larson.

Jim P

Jun 2, 2013

I am writing this on behalf of the quality of work and professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has always gone above and beyond my expectations. He always keeps me informed of the status of my vehicle and explains all the services with great knowledge and expertise. It is my pleasure to write this for Joe and I hope he receives the proper recognition he deserves!!!

Jepucci

Jun 1, 2013

I am writing this on behalf of the quality of work and professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has always gone above and beyond my expectations. He always keeps me informed of the status of my vehicle and explains all the services with great knowledge and expertise. It is my pleasure to write this for Joe and I hope he receives the proper recognition he deserves!!! Dr Jim Pucci

jplatek

May 21, 2013

Bill was a great salesman... he listened to what I wanted and kept in touch over several months. In the end I have the truck that I wanted and a price that was great. The overall experience was pretty flawless and painless. I'd recommend Branhaven and specifically Bill Larson to anyone.

Jbjarms

May 19, 2013

This was the 11th new car that I have purchased from dealer. Very satisfied with the card we have bought , and the way my wife and I where treated

Bosko1

May 18, 2013

My husband purchased a new 2013 Jeep Grand Cherokee over the phone. He dealt with Mike Ramcke the sales manager at Branhaven and salesman Angelo Capodiferro (the Cowboy). We knew what we wanted as far as the vehicle and were really interested in purchasing it locally. They had what we wanted on the lot. My husband couldn't say enough about his dealings with these gentlemen...the deal was quick, the price was great and the whole thing was handled clean and fast. We needed to add and install a towing package which was going to have to take place the following week. Instead, the work was pushed through so that it was complete on delivery. Bought the car on Wednesday and it was registered and delivered to my home on Friday!I was the recipient of the car and felt like a truly valued customer. The vehicle was delivered to my driveway by both Mike and Angelo who seemed almost as excited about the delivery of this gem of a ride as I was to get it. They were friendly, informative and professional. I told my husband I have never been treated so well in my life. It was unbelievable to me that Mike, the sales manager of all people, made this delivery to me on his day off! Angelo took the time to give me a detailed tour of the vehicle and both gentlemen invited me to call or stop in with any questions that might arise.I was so highly impressed with the royal service I received. I will never forget this special delivery experience and can't praise Mike and Angelo enough for putting their customer first. Dealing with Mike and Angelo is a must for a purchase experience like no other.

BriGuy0220

May 14, 2013

Overall I was very pleased with the experienced I had at Branhaven. The staff was always very welcoming when I was on site and even over the phone. They were very responsive to my requests throughout the process and always handled themselves professionally. I am very happy with the negotiations which took place to assure me that I received the best price possible on my vehicle. I would recommend anyone interested in a Jeep (or a Chrysler or Dodge) to stop by Branhaven.

Wynniecoop

May 8, 2013

Great experience! Will definitely recommend to friends! Bill and everyone at JEEP did everything possible to help me out and i love my new car! They took me out of my lemon and put me in a great running vehicle.

PRpleasure

May 7, 2013

My experience at Branhaven was very pleasant. Laura and Brandom were very helpful. I'm very satisfied with the purchase of my vehicle.This is the best dealer that I have the pleasure of purchasing a vehicle from. They are friendly, professional and keep their word. Theydeliver what they promised and on time. Thanks Brandom and Laura.Sincerely,Domingo Santiago

rienzoma

May 7, 2013

Overall the experience was a great one. I went to the dealership with the car I wanted in mind and Bill was there to provide all the information I needed. He worked with the sales team to get me a great trade in value for my car, and also worked with the team to get the sale done quickly and allowed me to pick the car up the same day. I would recommend this dealership to anyone I know looking for a Dodge, Jeep, or Chrysler.

GJHile

May 2, 2013

Overall fantastic experience. First time purchasing a car by myself, not once did I feel pressured to look at somthing that was beyond my range. I got a car that was perfect in price, function and has a great warranty. Both Ryan and Brandon excell at finding what works for the customer and are loyal to Branford residents.

Rhonda C.

Apr 30, 2013

This is my second Jeep that I have purchased from Branhaven, because of their knowledge and friendliness and how comfortable and special they make you feel I would not go anywhere else; in fact I brought my daughter there and she bought a car too. Ryan was an exceptional Salesperson, he was full of knowledge and very personable and more than willing to go above and beyond. Brandon was extremely helpful in getting the best rate for our new car; he was very easy to talk to and made it a very smooth process. You should be extremely proud of your employess, they always greet you with a smile and are willing to help in any way they can.

NAYLORRHONDA

Apr 30, 2013

This is my second Jeep that I have purchased from Branhaven, because of their knowledge and friendliness and how comfortable and special they make you feel I would not go anywhere else; in fact I brought my daughter there and she bought a car too.Ryan was an exceptional Salesperson, he was full of knowledge and very personable and more than willing to go above and beyond.Brandon was extremely helpful in getting the best rate for our new car; he was very easy to talk to and made it a very smooth process.You should be extremely proud of your employess, they always greet you with a smile and are willing to help in any way they can.

Hal13

Apr 29, 2013

I purchased a Jeep from the dealership 3 years ago and had an excellent experience then so I returned when I became interested in purchasing a pickup truck. They had the truck I wanted and offered me a great price which could not be beat by any of the other local car dealerships, not Ford or Chevy could compete with the price for anything comparable. Their people all had a great attitude and provided me with a good experience. I would recommend to my friends going to Branhaven for their vehicle needs.

hal1953

Apr 29, 2013

I purchased a Jeep from the dealership 3 years ago and had an excellent experience then so I returned when I became interested in purchasing a pickup truck. They had the truck I wanted and offered me a great price which could not be beat by any of the other local car dealerships, not Ford or Chevy could compete with the price for anything comparable. Their people all had a great attitude and provided me with a good experience. I would recommend to my friends going to Branhaven for their vehicle needs.

Carolyn Dugan

Apr 28, 2013

I picked up my new Honda accord on April 22nd. My experience with the salesman, Bob Karcich was fantastic. He was very knowledgeable about the automobile, the dealership and the service they offered. Bob was not the least bit pushy and made the whole experience of leasing very rewarding. His follow-up was very thorough and he answered all our questions immediately. I would highly recommend purchasing or leasing a car through Bob. A very good experience!! Carolyn Dugan

Jasonjohn77

Apr 26, 2013

Laura was an excellent sales person. Laura was professional, friendly and returned all of our calls in a timely fashion. Laura knowledge of Dodge Ram was outstanding. I wish we would of went directly to her when our truck searched began, it would of saved me time and aggravation. I would definitely informed all of my friend, family and co-workers about her outstanding customer service.

Orthophonista

Apr 22, 2013

My experience at Branhaven Chrysler Jeep Dodge Ram was exceptional. I purchased a new 2013 Dodge Challenger and worked with Laura as well as Mike and Brandon. Laura was my primary Salesperson. Laura listened and answered any questions I had regarding the vehicle. She was knowledgeable and demonstrated a wealth of product information. As my transaction progressed, I also worked with Mike, the Sales Manager for new vehicles. I felt that both Laura and Mike really listened to my concerns as a customer, integrating my input into the transaction. Both were extremely personable, approachable and a pleasure to work with. I also would like to cite Brandon, the Finance Manager. Brandon was of great assistance breaking-down different warranties and financing plans in a very patient manner. The high degree of professionalism and dedication to customer-satisfaction places Branhaven in a league of their own. I would strongly recommend Branhaven to anyone.

SamNac812

Apr 22, 2013

Ryan and Brandon were both very detailed in everything the explained to me. Ryan was very friendly and even went above and beyonde to help me figure out how to setup the radio on my new car. Ryan had great knowledge on all the cars I looked at and my choice easier.

otto440

Apr 21, 2013

WOW! Laura Schmitt, made it EZ. She made buying a pleasure. Sometimes I have more trouble buying Lunch. Everything was explained and made convienent for me. Best of all, I recieved a good deal, and I feel good about it.

AimHi

Apr 20, 2013

This dealership was so easy to work with. Relaxed, friendly and helpful. They found me a BEAUTIFUL Town & Country in my budget. They listened to exactly what I wanted in a car and worked hard to get a price I'd be happy with. After several awful experiences elsewhere, I am confident I got a great car from people I can trust. I wouldn't hesitate to recommend them, and would definitely purchase another vehicle there. Very Happy Customer!!

John T. Pellicani

Apr 19, 2013

I was witing for the Dodge DartG/T to be available but the transmission on my 2002 neon started to fail. After talking with Vanessa ,who had been keeping me updated on the Dart G/T info, she recommended i come down and see Jonathan and they would due everything in there power to help me out. well they did and what an awesome experience it was. i was shown a vehicle set up similar to the way i wanted the G/T. Brandon was able to get me the finances for the vehicle within my budget and agreat rate also. All this was done with great professionalism and i was able to drive my new vehicle home on monday.

jpellicani

Apr 19, 2013

I had been waiting for the Dodge Dart G/T to be released to order. Unfortunately, the transmission on my 2002 Neon started to give me problems. I contacted Vanessa, told her of my situation and she recommended i come down and see Jonathan and thay would due anything in their power to help me out. The experience i had with the personnel there was awesome. Not only did Jonathan put me in a car set up as close as possible as the G/T would have been but Brandon got me the best financing payments possible and i drove the car home on Monday, plates and all. I just want to thank, Vanessa,Jonathan, & Brandon for everything they did and thay are my dealership. i have already told some friends of my great experience there and recommend Branhaven highly to all. John T. Pellicani

Wendy

Apr 17, 2013

My sales representative, Laura Schmidt, was extremely professional, polite and a pleasure to work with. My purchasing experience was great. I have all of my service performed at Branhaven and I am very pleased with this department as well. Thank you, Laura, for making my purchase a wonderful experience.

ginam51

Apr 16, 2013

We were greeted friendly and promptly as soon as we arrived... Mark was very straight forward and was more honest about his opinion than most salesmen are. They did their best to match a price we found out of state on the car and we ended up with the same payments and more car. They also worked with us to complete the deal as promptly as possible as our rental was coming due. This included taking the insurance check and giving us the balance we didn't wish to use on the new car. Mark then took my son for a ride in a Dart and provided him with information even though he knew he wasn't buying now, but because of this he would be our choice when the time comes. 600miles in 3 days and 29mpg we are definately more than satisfied with our purchase.

vern06512

Apr 15, 2013

Mr. Platt was very friendly and courteous,he had supper knowledge of his job and speaks well of his assoiates and the service department.My auto was repaired in a timely manner and the payment was what I expected to pay. I would highly recommend any body to visit this facility.

Diane

Apr 11, 2013

I just wanted to share my experience with others interested in buying a new car. I was very interested in purchasing a dodge charger and with all the different styles available I knew the look that I wanted but was not finding the perfect car for me. I also started shopping around about a year before purchasing. In visiting many different dealerships I was treated a wide variety of ways and had many cars shoved at me but I felt nobody was listening to what I wanted...that is untill i went to Branhaven . They were the only dealership where I did not feel hassled at any time...was totally comfortable stopping in on various occasions to see and sit in several different dodge chargers. I met Laura Schmitt on my first visit there and continued to see her on each occasion. She paid attention to my likes and dislikes and around Easter time called and said she had a charger with a new trim package on the lot and it might be just what I was looking for, Well she was right I purchased my new charger that week and I love it. The day I bought it I was totally comfortable dealing with Laura... I feel like she is my new friend and everyone else at Branhaven made me feel like I joined a new family. Great professional experience and I will recommend them to all friends and family. Thank you for taking the stress out of buying a new car and remembering me so was able to purchase the perfect charger for me.

diane0308

Apr 11, 2013

I just wanted to share my experience with others interested in buying a new car. I was very interested in purchasing a dodge charger and with all the different styles available I knew the look that I wanted but was not finding the perfect car for me. I also started shopping around about a year before purchasing. In visiting many different dealerships I was treated a wide variety of ways and had many cars shoved at me but I felt nobody was listening to what I wanted...that is untill i went to Branhaven . They were the only dealership where I did not feel hassled at any time...was totally comfortable stopping in on various occasions to see and sit in several different dodge chargers. I met Laura Schmitt on my first visit there and continued to see her on each occasion. She paid attention to my likes and dislikes and around Easter time called and said she had a charger with a new trim package on the lot and it might be just what I was looking for, Well she was right I purchased my new charger that week and I love it. The day I bought it I was totally comfortable dealing with Laura... I feel like she is my new friend and everyone else at Branhaven made me feel like I joined a new family. Great professional experience and I will recommend them to all friends and family. Thank you for taking the stress out of buying a new car and remembering me so was able to purchase the perfect charger for me.

CTCapsFan

Apr 8, 2013

Great buying experience. Found the car I wanted online sent an email on the price and was quickly called and set up with an appointment 2 min later. While at Branhaven the my dealer and the rest of the staff was extremely friendly and worked with me to get the as close to the monthly payments I wanted as possible. Got my new car that day.

Susking

Apr 8, 2013

This is the fifth time I have purchased a jeep from Branhaven. I have worked with Laura Schmitt for most of these purchases. Laura exemplifies the Branhaven customer service standards. She is friendly, knowledgeable and works with her customers to ensure complete satisfaction with the car buying experience. With each of my purchases, I have experienced a consistent attention to detail. Each member of the Branhaven family I have had the pleasure of working with have been courteous, helpful and committed to ensuring positive experiences. I WILL be returning to Branhaven for any future vehicle needs. Susan King

Merf

Apr 7, 2013

Overall the experience was excellent. Bill was extremely helpful and knowledgable; as well as personable and friendly. We will definitely use them again when we are purchasing a car. They gave us a fair trade and also worked with us the buying price. Thank you Bill!

Jjmerf

Apr 7, 2013

Overall the experience was excellent. Bill was extremely helpful and knowledgable; as well as personable and friendly.We will definitely use them again when we are purchasing a car.

Tyne01

Apr 3, 2013

We bought a vehicle for my wife in May of 2012 from Branhaven, and the experience was very satisfying. There was no pressure to buy and you felt like you were buying a vehicle from a long time friend. The service my wife has received on her vehicle has always been top shelf.As a result we went back to buy another vehicle just a few days ago and, although we didn't deal with the same salesperson (he retired), we dealt with Laura Schmitt. She treated us like family and there was no pressure to buy right now. We did shop around and Branhaven was able to match and actually beat the price of other dealerships in our area. Just yesterday she followed up the sale with a call to our house to make sure everything was going well with the new car. Those are the things that make a difference. Branhaven should be teaching other dealerships how to sell cars.

walterwilliams

Apr 1, 2013

Bill was a very nice guy and helped us a lot with the purchasing of the car, he was very knowledgeable and friendly which made us want to buy the car even more. Would recommend Bill to anyone! Brandon was also very helpful with the financial aspect of the car!

Walter Williams

Apr 1, 2013

Bill was a very nice guy and helped us a lot with the purchasing of the car, he was very knowledgeable and friendly which made us want to buy the car even more. Would recommend Bill to anyone! Brandon was also very helpful with the financial aspect of the car!

victoriadacato

Mar 30, 2013

Ryan was great with helping us get a good price on our new Grand Cherokee. We are very happy with Branhaven and hope to continue working with them in the future!

dodolovig

Mar 28, 2013

My experience with Branhaven was absolutely incredible! Bill Larson helped me get a beautiful new Jeep Grand Cherokee that I love. He went above and beyond the typical realm of customer service by helping me with my phone. He is a stand out salesman and a genuinely nice guy. David Garretson also delivered a superb customer service experience. This is the type of customer service you don't always get anymore but Branhaven delivered. Thanks so much for a great experience!

scotte7321

Mar 27, 2013

I give Branhaven Chrysler Jeep Dodge Ram 2 thumbs up!!! It's a super fantabulous dealership to do business with. Everyone from sales to service has always exceeded my expectations - providing the most stellar & outstanding customer service. This being my 4th vehicle from Branhaven is a testimony to the exceptional experience they offer their customer from beginning to end.

Mel2323

Mar 25, 2013

It is always a pleasure working with Branhaven!! This is our 3rd jeep from them. They Always find what we want!! I just love the jeep my favorite SUV!!

Fabil

Mar 24, 2013

Buyer beware! "No Refund of Deposit" is their policy and it is strictly enforced. It is written on their purchase order, however they conveniently skip over that part when you sign the document. I gave them a $1,000 cash deposit, decided not to move forward with the purchase, and I have never been refunded. I was also never given a receipt. I had to go to the dealership and argue for that too. I have notified the CT Attorney General of their practices. I will leave you with 2 quotes that sum up my experience:Brandon Campbell: "what part of non-refundable deposit don't you understand?"John Sullo: "Hey, I got your money, and I'm not giving it back"These guys really know how to anger their customers! I realize that the contract says no refund, but any reputable dealership will return your deposit. I feel like I've been robbed! So instead of loosing one sale, I will post this review and hope they miss out on many sales in the future.

cat_hat

Mar 23, 2013

I had a very positive experience dealing my salesman, Ryan Hall. He was very friendly, helpful, and knowledgeable about the different cars on the lot.

Littlemike

Mar 21, 2013

I came here looking for a certified pre-owned truck, having also worked with Enterprise Rent-a-car on some of their used vehicles. I had pretty much decided from my research that Ram 1500 was the brand and model I wanted, and the Quad Cab was the right size. Branhaven had this in stock, and even in the color I wanted. Bill Larson pointed out how much more comprehensive Chrysler's warranty was, and got the job done. I found the professionalism at this store to be high throughout, and I would definitely recommend coming here when in search of a new (or near-new) vehicle. In general, I usually hate the whole process of buying a car, but this was painless and pleasant.

mikebutlermedia

Mar 21, 2013

I came here looking for a certified pre-owned truck, having also worked with Enterprise Rent-a-car on some of their used vehicles. I had pretty much decided from my research that Ram 1500 was the brand and model I wanted, and the Quad Cab was the right size. Branhaven had this in stock, and even in the color I wanted. Bill Larson pointed out how much more comprehensive Chrysler's warranty was, and got the job done. I found the professionalism at this store to be high throughout, and I would definitely recommend coming here when in search of a new (or near-new) vehicle.

KMR

Mar 20, 2013

I walked into Branhaven with the intent on buying a car, I had done my research, knew what I want, and had a plan to drive home in a new car that day. (I'm an easy customer, or so I was that day) When I first walked into the dealership, I was approached by Bill Larson. He wasn't the pushy sales guy, he asked what I was looking for, listened to me, didn't try to sell me anything I didn't want, and just did his best to make sure my every need was met - he even pointed out some things that I DIDN'T need, to save me some money and explained why. I drove into the lot that day by myself, Bill actually followed me to drop my old car at home, and drove me back to the dealership to pick up my new car - That's service! Next time you're in the market for a new card, Go visit Bill Larson. He's a great guy, not a pushy sales guy, and will do everything he possibly can to get you the car you want and the deal you need. He did for me.

kmrnyc

Mar 20, 2013

I walked into Branhaven with the intent on buying a car, I had done my research, knew what I want, and had a plan to drive home in a new car that day. (I'm an easy customer, or so I was that day) When I first walked into the dealership, I was approached by Bill Larson. He wasn't the pushy sales guy, he asked what I was looking for, listened to me, didn't try to sell me anything I didn't want, and just did his best to make sure my every need was met - he even pointed out some things that I DIDN'T need, to save me some money and explained why. I drove into the lot that day by myself, Bill actually followed me to drop my old car at home, and drove me back to the dealership to pick up my new car - That's service! Next time you're in the market for a new card, Go visit Bill Larson. He's a great guy, not a pushy sales guy, and will do everything he possibly can to get you the car you want and the deal you need. He did for me.

rsllc01

Mar 20, 2013

Good experience, very helpfu and a great finance dept.....i would recommend Branhaven to my friends....service dept was also helpful....keep up the good work

StephenCahill

Mar 20, 2013

Overall, I had a comfortable buying experience. Great atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeable, and easy to work with. I honestly believe he prevented me from over spending for a model with options that I didn't need. Not to mention, he is a Wrangler owner himself. Brandon guided me step by step through the financial aspect and set up my warranty and service packages and payments. I definitely look forward to doing business with them in the future.

vdowd

Mar 20, 2013

Overall, I had a comfortable buying experience. Great atmosphere at the dealership and everything you need is right there from service to parts, to the free car wash! Bill was friendly, very knowledgeable, and easy to work with. I honestly believe he prevented me from over spending for a model with options that I didn't need. Not to mention, he is a Wrangler owner himself. I would recommended branhaven to my friends.

Ronbon2233

Mar 19, 2013

Anyone who is in need of a new car, please visit Branhaven. My sales consultant is Bill Larson, he made this experience a great one. Very knowledgable, answered all my questions and made me feel very comfortible with the purchase of my SRT8 challenger. Thanks Bill, I love my car!

suetex

Mar 19, 2013

Bill Larson was very easy to work with and very easy to get in touch with. He even spoke with me on his days off. Mike was able to locate the car I wanted and had it to the dealorship overnight. Thank you Branhaven for making this a good experience.

Suzanne

Mar 18, 2013

Bill Larson was very easy to work with and very easy to get in touch with. He even spoke with me on his days off. Mike was able to locate the car I wanted and had it to the dealorship overnight. Thank you Branhaven for making this a good experience.

Ian Ochs

Mar 15, 2013

I couldn't be more satisfied with Ryan Hall and the dealership. My wife and I are expecting our 3rd child so needed to get some thing bigger. Both of us as most do, dread going to the dealership. It will take all day. You get pressured to buy now. You feel like you are getting sold a car. Ryan made it feel like we were buying the car and he was just assisting us in our decision. Ryan made our experience both quick and easy. It really didn't feel like we were buying a car at all. It was more like hanging out with an old friend. We were in and out in under 2 hours with our new Grand Caravan. Brandon was also very helpful in getting the financing done and having us on our way. I would highly recommend anyone that needs a new or used car to go visit Ryan.

IanOchs

Mar 15, 2013

I couldn't be more satisfied with Ryan Hall and the dealership. My wife and I are expecting our third child so we needed to get something bigger. Both of us, as most do, dread going to the dealership. It will take all day. You get pressured to buy now. You feel like you are getting sold a car. Ryan made it feel like we were buying the car and he was just assisting us in our decision. Ryan made our experience both quick and easy. It really didn't feel like we were buying a car at all. It was more like we were hanging out with an old friend. We were in and out in under 2 hours with our new Grand Caravan. Brandon was also very helpful in getting the financing done and having us on our way. I would highly recommend anyone that needs a new or used car to go visit Ryan.

Barbara Sandstrom

Mar 10, 2013

The people at this dealership were friendly , transparent in their dealings and excellent turnaround sales. The show room was clean and refreshments readily available. Jonathan was excellent ! I will return to this dealership and recommend it to others.

Kim

Mar 9, 2013

Buying our 2011 Dodge Caliber at Branhaven was the best car buying experience my husband and myself have ever had. We will definitely recommend Branhaven and our sales person Ryan Hall to anyone we know looking to buy a new or used car. It was an overall great experience for us!

sandstromb

Mar 9, 2013

The people at this dealership were friendly , transparent in their dealings and excellent turnaround sales. The show room was clean and refreshments readily available. Jonathan was excellent ! I will return to this dealership and recommend it to others.

kpoirier

Mar 8, 2013

Buying our 2011 Dodge Caliber at Branhaven was the best car buying experience my husband and myself have ever had. We will definitely recommend Branhaven and our sales person Ryan Hall to anyone we know looking to buy a new or used car. It was an overall great experience for us!

toolmanjpa

Mar 6, 2013

I've bought many new and used cars in my life but never have I had such a good experience as with Brandhaven. Bill and Brandon went over and above to get me into the vehicle I wanted and worked with me on finance issues.A total pleasure and feeling of friendship with NO pressure.I would recommend this dealership to a friend or family member in a heartbeat. Jeff

BriSham

Feb 28, 2013

The staff at Branhaven was extremely friendly and accommodating to myself as well as my wife and 2 year old son. Jonathan was very knowledgeable about the vehicle and made sure we were comfortable with all the features and could understand how to use them.I am very happy with my experience at Branhaven and will recommend them to family and friends.

Bob45

Feb 26, 2013

I enjoyed working with Jonathan on my Jeep purchase, he was friendly and honest and identified the car I was looking for immediately. He was very thorough in showing me the features and was extremely accommodating to my needs. He was able to price the car at a value I was looking for. He also went over all of the feature carefully with my wife and helped her in all the aspects of the many electronic features. Brando was efficient and fast in the paperwork aspects and also very helpful and friendly. I have already recommended the dealership to a relative and will recommend to others. I am very pleased with the Jeep, it's style and performance after one day!

melswan

Feb 25, 2013

I had a wonderful car shopping experience with Branhaven Motors and Jonathan Minichino. John was very pleasant and professional. He was honest with me from the moment I walked through the door and I felt that he truly wanted to get me into the car that I loved for the price that I could afford. He worked very hard to accomplish that. We was patient and determined to make sure that I was happy with the car that I chose. Branhaven happily accomodated my two young children which was a huge bonus and the congratulations sign to the Swan family greeting me in the lobby when I picked up my new car was a very special and thoughtful touch. My husband and I both lease and love jeep vehicles and because Jonathan has put the "fun" back into car shopping for us, we will continue to be customers of Branhaven.Thank you and we look forward to continued business with BranhavenThe Swan FamilyMelonie Swan

dibuccp

Feb 24, 2013

By far most pleasant car purchase I have ever made.The entire staff created a comfortable and informative experience.They also did their jobs and catered to customer needs . No pressure and a lot of help along with many good options offered.If their great service continues after this purchase and into the service department then I highly recommend other dealers take note as Branhaven will blow the competition away.Although they happen to be close to home I would travel far and wide for service like theirs.

dhallowell131

Feb 23, 2013

From the very beginning we had a great experience at Branhaven. We had the pleasure of working with Bill Larson when purchasing our 2013 Dodge Ram. This is our 3rd Dodge Ram we have purchased but the first from Branhaven. The purchase process was seamless and Bill was very knowledgeable of the trucks features. My wife and I left the dealer with a smile on our face and thought not only did we get a great truck but we made a new friend. By far this has been the best dealer and salesman with have ever had the pleasure of working with. It proves once again why Bill has achieved some many awards.

Michelle T. 2/21/13

Feb 21, 2013

I am overall happy that I chose to go to Branhaven. Jonathan M. was excellent. He made me feel confident in buying my new car. He was knowledgeable with every aspect of the car. Even the members of the staff were always smiling and greeted me. I would highly recommend this business and will come back when I purchase my next Jeep

leroy9903

Feb 21, 2013

I am overall happy that I chose to go to Branhaven. Jonathan was excellent. He made me feel confident in buying my new car. He was knowledgeable with every aspect of the car. Even the members of the staff were always smiling and greeted me. I would highly recommend this business and will come back when I purchase my next Jeep

tammymaz1277

Feb 19, 2013

We purchased a Dodge Ram at this dealer 2 months ago and had such a wonderful experience we returned last night and purchased a Town and Country Van. The business manager Brandon was very helpful through the process and locked in a great rate for our purchase! Joanthan the salesman was very helpful and kind. I left the dealer lot feeling I knew everything about my new car!!! Highly recommend this dealer!!

jonesrickjones

Feb 18, 2013

My wife, Angela, and I were looking for a Caravan. Having done our homework regarding features, pricing, etc., we selected Branhaven due to their process, professionalism and customer service (Angelo Capodiferro, our sales person and Mike Ramke, the Sales Manager, were extraordinary throughout the process, including a "feature for feature" explanation during the delivery & pickup of the vehicle). We would not hesitate to purchase from Branhaven again. Please, keep up the the good work. You're re-writing the car-buying experience, all for the "GOOD."Richard D. JonesPresident & CEOEckart & Finard Inc.

a_everson

Feb 14, 2013

I went to shop for a car. I was pressured into putting a $500 payment to "hold" the Jeep on a Saturday. On Monday morning, I called to say I could not buy at that time because I found out what it was going to cost to remediate mold I had in my house. The person I talked to, Jonathan, said they would put the money back in my account and no problem since less than 24 hours of business had passed. Branhaven then refused to put the payment back into my account. This is poor way to do business and I would NEVER recommend anyone go there.

wardfamily1131

Feb 12, 2013

This dealership and saleman went above and beyond their duties to get us into a safe suitable car. Because of them me and my family are safe and comfortable on the roads. Angelo was extremely friendly and got to know us on a personal basis which made us feel more welcome.

dpmorton1

Feb 12, 2013

Team was great at Branhaven Jeep . Bill Larson was outstanding to work with . Looking forward to a long relationship with Branhaven .Will shop at Branhaven for life !

TeddyZ

Feb 12, 2013

My family and I had a very good experience at Branhaven. I first visited the dealership and spoke with Laura Schmidt in August of 2012 thinking about a new vehicle yet turned out we fixed our current dodge at the time. Since that experience was pleasant I returned this year and bought a 2012 Jeep which so far we are very happy with. I would recommend Branhaven to others.

wardfamily1131

Feb 12, 2013

This dealership and saleman went above and beyond their duties to get us into a safe suitable car. Because of them me and my family are safe and comfortable on the roads. Angelo was extremely friendly and got to know us on a personal basis which made us feel more welcome.

jpkarpel

Feb 5, 2013

from check in to check out overall experience was A+ joe platt explained causes and how to corrct problem.this is the reason I only have my vehicle serviced at a dealership factory trained mechanics factory parts trained service writers WHY go anywhere else!

mr1494

Feb 2, 2013

I was very pleased with Ralph. He was very friendly and he helped us out alot. I would def. recommend him to others. The dealership had a great atmosphere and everyone that we had met with was very helpful in getting us what we were looking for.

heather.messore

Jan 31, 2013

Joe Platt, Chaz, and the rest of the service team have been really remarkable. I bought this used car through CarMax and that was a mistake. The vehicle has had alot of issues and if I had to guess, it has been taken back for warranty service on 15 different occasions.The issues run the gamut--but suffice it to say I'm extremely happy we purchased the aftermarket warranty/service package. Joe is one xxxx of a nice guy. He is very clear and concise in his communications. He lets a person process the information because he is so succinct and then asks if there are any questions--and then he refers back to what he originally stated. He is one of these "problem solver" types of people where he wraps his head around an issue and takes personal responsibility for the car and it's passengers--in this case--my wife, and two children.I am currently in a 2011 leased jeep patriot from another dealer in Connecticut, (not the Chrysler under extended warranty) and I intend to return to Branhaven to buy my new car--very soon. All because of the integrity and humanity I was shown by Joe Platt and Branhaven. Thanks guys.

remingtons

Jan 29, 2013

Brought a new Jeep and love it!! Everyone was extremely helpful!! Got the best deal and an awesome looking Jeep. Thanks guys for all your help!

coyoterunner

Jan 27, 2013

Purchased a 2012 town & country. Angelo was terrific at demonstration all the features on the vehicle and made a terrific presentation.I Purchased the vehicle and was very happy with the final price etc. Ordered the navigation radio as vehicle did not come with the this option and this was the biggest feature I had wanted in the vehicle. The navigation was installed two weeks after purchase, unfortunately it was the wrong unit. After bringing the issue to the attention of the staff and some discussion in regards to the issue, I was truly happy when Duncan stepped up and said he would get the correct one ordered and installed. They were all very apologetic over the issue and even went so far as to pay for an additional option I was thinking about to make up for the issue. Everyone there truly worked hard to make this right and to make sure that everything was right. Extremely happy with the dealership and with the whole experience. Will be buying my next vehicle from them again. Thanks to everyone involved in this deal

LSCMinCT

Jan 27, 2013

The Jeep Wrangler wouldn't start during this cold spell. Got it to Branhaven who checked it out and replaced it. Everyone I dealt with there was helpful, courteous, and efficient. Joe Platt was just great.

carla1950

Jan 26, 2013

I just purchased our pacifica 2007 and it needed to be checked out since the engine lite went on...called first an talked with Joe Platt...what a pleasure he was so informing and attentive to my questions..we had the car in the next day and the service was top notch...i will continue to use Joe Platt for all my needs...I did stop at the the madison chrysler first...they were the worst to talk too and deal with..so glad I called branhaven and found Joe and all the associates there...I will tell everyone about this dealership.

sharonwalsh

Jan 24, 2013

We enjoyed working with Ralph when purchasing a jeep cherokee limited for our son. Ralph was knowleadable and put us the customer first. He listened to what we needed in a car, what we needed it for, and how much we were willing to spend, etc. He worked the best deal out for us, he made it work. He was not pushy at all but got the job done, he sold us this car. My husband is not a car person, so this sale was a good one. We would highly recommend him to our family and friends.

EFAILEY

Jan 21, 2013

THE SERVICE MAN JOE PLATT WAS VERY PROFESSIONAL AND CURTIOUS DID'NT MIND TAKEING THE TIME TO LISTEN AND AFTER SERVICE TO EXPLAIN WHAT WAS DONE TO ASSURE YOU THAT EVERYTHING WAS TAKEN CARE OF AND IF THER WAS ANY QUESTION

dmt1346

Jan 19, 2013

After "car shopping" for weeks, we went to Branhaven. I had gone online and saw a car that interested us. We went with the intention of just looking around. When we met Jonathan we were so impressed with his knowledge of the car, willingness to work within our budget, and especially his no pressure customer service. We have dealt in the past with that type and went into Branhaven expecting much of the same. Did not happen with Jonathan. He was so helpful and friendly and we went away with the feeling that we weren't just another sale. He was interested in our needs and worked to get us the best deal. I've purchased cars in the past and when I've left the dealership I questioned my decision. When we left that day I was so excited and happy about our choice. The next day we went to pick up the car and he was just as wonderful. It wasn't an OK I got the sale...see you later! He was genuinely happy for us. He turned us over to Brandon Campbell for the paperwork and again it was not a bum's rush to get through it. Brandon was great too. When it came time to get in our new car Jonathan walked us out and even took a picture of us with the car. I am so impressed with this car dealership and will tell all my friends if they are ever looking for a car to go to Branhaven. We love our car! Thanks JonathanDottie Trufan2013 Dodge Journey

Adriana's

Jan 17, 2013

The best people to bay a car from. Angelo was very friendly and helpful. Mike Ramcke was the best . Thank you very much for you service . I just bought three cars from them and I'm very happy

llawhorn

Jan 17, 2013

I was very satisfied with the service I recieved. all my questions were answered in a timely manner. I am in love with my used 2008 Dodge Nitro!!!Thank You very miuch Branhaven Chrysler.

goodbells

Jan 16, 2013

I recently purchased a Dodge Dart at Branhaven Chrysler Jeep Dodge Ram. Customer service was friendly and professional. Angelo Capodiferro was my sales consultant. He is knowledgeable, patient, interesting to talk with, and not at all pushy. I now have 3000 miles on my new Dart and it is running perfectly. Great torque, comfortable ride, has features that make driving extremely safe, great in the snow, great look. Love the car and plan to purchase another from Branhaven for my kids.

Jack2013

Jan 14, 2013

Great experience purchasing my new SRT8 Challenger. Mike made me a great deal, Angelo picked me up at the airport and handled delivery and Brandon got me a smoking finance rate. Thanks Guys..

hnjo

Jan 3, 2013

I had a very positive experience at Branhaven. The dealership was very accomodating and helpful. Everyone worked together to help get me into the best vehicle to meet my needs.

laflamd1

Jan 3, 2013

I highly recommend this dealership. Prior to my purchase from Branhaven Dodge, I visited other dealerships. The dealership is clean, organized and the persons that I met are all true professionals who went the extra mile to make my purchase a great experience with an outstanding price for my used Wrangler. I would definately shop from this dealership.From the start Ralph took me through the process of purchasing a Jeep and treating me like i part of the family and John making sure i walked out with the best price possible.Then Brandon doing all the paperwork at closing.Thank you all for your Best in Class service!!!!!

Jimsue10

Jan 2, 2013

I have always been very satisfied with the service and treatment I receive from Branhaven.This nust be the reason I have purchased my last five vehicles from them.They are always courteous and go the "extra mile" to help you out, even if it is only a question.Bill Larson is one of their best salemen. I would recommend that you contact him for your next vehicle.

nybluefan1013

Dec 31, 2012

I was interested in finding another reliable Jeep! I had been to several dealerships and came onto a good find in Branford. Bill made it worth the trip. He was friendly but not pushy. He knew all about the vehicle and the subtle differences between the models. Since the purchase, I have gone to the sevice department and bought accessories for my truck. They were extremely courteous and friendly. I would recommend this dealership to my colleagues!

WAD13

Dec 31, 2012

I honestly never thought to buy a Jeep. Four years ago we came in to look at the Jeep Wrangler and ended up getting such great customer service from Duncan Brodie and great price on a Jeep Liberty, that we bought it. This time my 12 yr old son & I came back to look at the Wrangler again since that is what my husband wanted. I spoke w/Duncan again (congratulations on promotion!!!) who recommended Angelo Capodiferro to us. Angelo was very informative, patient w/all my son's questions, and worked w/in my budget. This is a very caring & knowledgeable car dealership with the customer's best interest. The service dept has always been top notch also.

attorneyfinney

Dec 12, 2012

This is the second purchase we have made at Branhaven with Laura. The experience was professional, timely and totally satisfactory. I would recommend this dealership to everyone!

moonshari

Dec 10, 2012

I purchased my second Jeep Wrangler from Bill Larson. As always I had an awesome experience. He was very thorough and helpful with guiding me through the whole experience and found the perfect car for me. I will recommend Bill to my family and friends and will definitely purchase another car from him.

Malloz

Dec 7, 2012

Jonathan did a great job for me. He really listened to what I was looking for and was very willing to "make this deal happen". He knew I wanted to make a deal over the phone and did not brush me off as just a "price shopper". Upper management came back with good price discounts and a willingness to close the deal. They knew I was looking into a few different models and not all of them Chrysler. Jonathan also called me up the following day with a courtesy call and I really appreciated that. Go see these guys and as for Jonathan .... you won't be disappointed.Mike Mallozzi(new owner of a 2013 Dodge Charger)

paul keyes

Dec 7, 2012

This is the second straight time I bought a new car from Branhaven. Both times I was very pleased with the way everything was handled. Laura Schmitt took the time to answer all my many questions and never tried to pressure me to make a decision. There service department is also excellent. I highly recommend this dealership.

momoadd

Dec 6, 2012

My overall experience from start to finish was excellent. I was treated well, and they all worked hard to make sure I was completely satisfied and comfortable with my purchase and trade-in. I recommend Branhaven!

tomhowley

Dec 5, 2012

Had no real intentions for purchasing a car at this time, but with the overall experience of this dealership compared to some of the past, definately ranked the highest! Ralph is a very genuine salesman and made for a very pleasurable experience like no other! Thanks again for everything!!!

JE_SRT8

Dec 3, 2012

I have purchased two vehicles from Branhaven thus far and I could not be happier. From sales, to financing, to service, the staff is knowledgeable, helpful, and as friendly as can be. They never put any pressure on me and truly had my best interest in mind at all times. I continue to bring both of my vehicles to their service department for routine maintenance and repairs and can honestly say, theres no one I trust more. They created a wonderful shopping environment and I will continue to go to Branhaven for all of my future auto needs.

MrsPLP

Nov 30, 2012

We had a thoroughly enjoyable visit to Branhaven Chrysler Jeep. Our sales representative Ralph (sorry Ralph, your card is with my husband!) was extremely attentive, knowledgeable and friendly. He was a joy to work with and worked hard to be sure we were comfortable with our vehicle prior to leaving the lot. Ralph coordinated our needs and had our car ready to go when he said he would. It really couldn't have been easier. It was also a nice touch to have our name on the placard as you entered the building, congratulating us on our purchase. From our test drive to our pick up, the staff at Branhaven Chrysler Jeep were courteous and professional. I would recommend this dealership again without hesitation.

Edwinhill01

Nov 29, 2012

I highly recommend this dealership. Prior to my purchase from Branhaven Dodge, I visited 5 other dealerships. The dealership is clean, organized and the persons that I met are all true professionals who went the extra mile to make my purchase a great experience with an outstanding price for new truck. I would definately shop from this dealership again and recommend others to at least drop by and they will not be dissapointed.

heather2419

Nov 22, 2012

As soon as I stepped into this dealership I knew I would be buying a car here. Everyone was so nice, friendly, and not at all overbearing or aggressive with the sales pitch. Prior to finding Branhaven I had been dealing with another dealership in Branford that didn't even come remotely close to the excellent quality of customer service that I received at Branhaven. Bill Larson worked with me crunching numbers and answering all of my questions about the 2012 Jeep Wangler Unlimited that I was interested in. I never felt "pressured" at anytime to commit to the Jeep. I felt that he really wanted me to enjoy the car and the whole car buying experience. I went into the dealership in the late afternoon on the day before Thanksgiving, and even with trying to close early for the holiday, they made it a priority to make sure sure that I could leave with the car that night. Even as the clock was ticking and the banks closing early for the holiday. I can't say enough good things about my experience at Branhaven and will be sure to let my family and friends know that Branhaven is the place to go for a new or used car! Thank you Branhaven, I love my Jeep!!

brianwacha

Nov 21, 2012

Bill Larson (sales person) was very informative with regards to the Jeep Grand Cherokee product and features. He did not pressure me into the sale, however, he made me feel that he was there to help me get the best deal he could offer. Bill earned my trust, during our time together. Lastly this dealership did not play games and as a result the buying process was significantly sped up. I was out the door in an hour in a half vs. prior expirences where it took over 3 hours.

EdLisa

Nov 20, 2012

My Wife and I were conducting a rather exhaustive search for a new vehicle to replace our very dependable 2005 Honda Odyssey minivan when we "happened by" Branhaven. We were out visiting other dealers in the area and had just eaten lunch at Eli's On The Hill with our two young girls. I actually drove right past Branhaven and even had to pull a U-Turn to go back. I figured that we could visit them to perhaps get another quick competitive price as Jeep (Grand Cherokee) was on our short list of vehicles and I had already visited 3 different Jeep dealers (including the one in our hometown). I had been a fan of Jeep ever since we owned a 1997 Grand Cherokee and often recalled of how reliable it had been. This is where we met our Salesman Ralph and the Sales Manager Mike. Though Ralph was relatively new to this particular dealership, he was very knowledgable and had sold other competing brands for several years. Mike and his sales team were there to answer our every question and they were eager to win our business. We were not even planning on purchasing a vehicle that day, we were under no pressure and in no great hurry. We had been searching far and wide for an economical and sensible solution and also the right team to remove all of the roadblocks to purchase the correct vehicle for our family. After much discussion (and two separate test drives), we found just that at Branhaven. They went above and beyond to make sure that we were completely satisfied. In the end, we received a more than fair trade in allowance on our old minivan and a fair & square finance deal on a loaded new Jeep Grand Cherokee. Mike and his team at Branhaven are top shelf and I would recommend anyone to include them in their search plan for a new vehicle.

richard.lynch.334

Nov 20, 2012

I purchased a great car from branhaven. I looked at used, nused, abused, foreign, domestic and believe I got more bang for the buck at Branhaven with my new 300!

TomLang

Nov 20, 2012

Team members Brandon and Jonathan where very helpful and knowledgeable Jonathan was courteaous and knowlegeable about the vehicle i purchased, and Brandon very knowledgeable in the financing end of the business, i came from long island, ny with my vehicle purchased via the internet and phone they where ready for me when i arrived the vehicle was upfront and ready to go and i was happy to be on the road within a 1/2 hour driving my brand new charger

Scott Pepe

Nov 18, 2012

I went into the dealership with low expectations. Laura Schmitt did a wonderful job getting me into a new Ram 1500. When it came to negotiating Duncan Brodie also made it possible for me to get my new Ram. I would absolutly go back when its time for a new Ram. I had a very good experiance at Branhaven.

nonickname

Nov 16, 2012

Dealer strung me along for days not telling me they already had a deposit on the vehicle that I was looking at. The last word I heard from them on a Friday night when I was trying to get more details on the vehicle was 'It's not going anywhere, I'll call you tomorrow". No word the next day.. and I sent several emails with no reply. I finally got in touch directly via phone the next Tuesday and the dealer admitted that they had had a deposit on it for over a week. They didn't think the funding would go through, but it did. What a waste of my time.

kasperez

Nov 15, 2012

Was told by a friend to visit Branhaven ...worth the drive. Bill Larson was pleasant, no sales pitch, helpful, fair & honest. Would recommend this dealership to anyone looking for a new/used car.

Cbunnell

Nov 13, 2012

Bill was very friendly, quite knowledgeable, a great sales person, and helpful in the process of buying a new/used vehicle. I would recommend him to family/friends for future sales and or services.

onehotmama2208

Nov 12, 2012

Mike Ramcke is great and will do anything for anyone. He is friendly,courteous and acommodating. Brandon WILL get you approved!! All around great dealership! I will return in the future.

mscalesse

Nov 10, 2012

Great truck, and the service was top knotch. The transition to the new truck was easy and fast. John took care of everything and was well prepared as well as knowledgeable of the truck. I would recommend his service and will be back next time I need a truck.

N.R. Palladino

Nov 7, 2012

I needede a certified used Jeep for my job. I went to the dealership and spoke to the salesman, Bill Larson. He was very helpfull and showed me several Jeeps. He took the time to explain all of the features and warranties. I took all 3 for a test drive.When I decided on the one I wanted, he worker hard to get me a fair price on my trade in and a great deal on the Jeep. The used car manager, John Sullo, was also very helpfull and fun to work with.The business manager, Brandon Campbell, was also great to work with. He got me a great rate and good deaql on an extended warranty. He did not try to push anything on me that I did not ask for. He was also fun to work with and did not cause any stress at all.There were a few little things that had to be repaired. I spoke to a young lady, Lisa Esposito, from the service dept. Everything was taken care of with no problems at all. The Jeep is a 2011 but looked brand new the next day when I picked it up. Lisa also gave me a Jeep travel mug to go with the Jeep.I would strongly recommend this dealership to anyone looking for a vehicle.

Cleverjoy

Nov 3, 2012

Walked out of Branhaven KNOWING that Jonathan respected my financial limits --and truly wanted me to be in the Jeep I loved!! Extremely impressed by his professionalism, knowledge & candor.

lmizzone

Nov 3, 2012

First off, showroom is beautiful and very inviting. Same also for all employees that greet you when you walk in. Everyone says hello and they smile at you! So you already know that this is the place to do business! Laura is a great sales person to have with you. She custome taylors your needs to your budget and car of your dreams. She is just the person you want to feel the cars out. Brandon made the "paper and money process" painless and fast. He knows how to get things done quick to get you into your car that day. I saved my favorite for last. Mr Brodie. He worked hard with me to make me happy bottom line. He knew what I wanted and he made it all happen. He deligated to who he had to to get me the best car and the best deal. I was also so impressed by how everyone works together too. Great synergie in this dealership. I love my car and will continue to see what this dealership can do for me as a customer. They really care for your needs. Sincerely,Lisa Mizzone

Johnchem

Oct 27, 2012

Inquired about a truck through the Internet on Friday night. Got a response email and a phone call from Justin the next day at 9 am. He answered all of my questions. Customer service called a while later to see if I had any other questions. Drove up from Stratford to take a look at some trucks. Jonathon greeted us right as we walked in. He was very pleasant. He showed us the trucks that we were interested in that met our criteria. We took a few of them for a test drive and had as much time to think over our decision with no hassle/no pressure. We then got our truck signed some papers. Great little snack and coffee station inside, hey every little bit made the experience great. Would definitely recommend this dealership.

fred sacher III

Oct 25, 2012

I was looking for a ram Powerwagon and Branhaven had what I was looking for.From the start when Bill met me outside at the truck he was very informed about the truck.He knew everything about the truck and was very helpful.I think Bill is a very good salesmen who likes his job a lot.I would without question recommend Bill to anyone who was looking for a chrysler product. The price of the truck was very good. I looked on the internet and was unable to find a better price.My experience with branhaven was great and I will be back when I am in the market for another car/truck.

Mel010491

Oct 25, 2012

Amazing experience!! Very helpful and went the extra mile to make things happen for me. Couldn't ask for more from the help that I received :)

skinnyvinny65

Oct 20, 2012

BOUGHT NEW 2013 DODGE CHALLENGER FROM BILL LARSON. HE WAS VERY KNOWLEDGABLE AND FRIENDLY. RETURNED ALL PHONE CALLS AND WAS ALWAYS ACCESSABLE. WOULD GLADLY DO BUSINESS WITH AGAIN. A+++++

EddieWombo

Oct 17, 2012

David Was my car salesmen. Great guy and made the sale a great time. John Sullo came over and made us feel like at home. Brandon was the finance manager and he made it a great time while we were filling out the paperwork. Jamie had contacted me within 12 hours of filling out a online submission. I highly recommend this dealership!

aaperrault

Oct 9, 2012

I bought a Dodge Dakota today and came home and told my husband that it was the most educational, thorough, and pleasant experience I have had when buying a truck. I learned so much about the truck before I bought it, and I learned even more when I returned to pick up the truck. Angelo Capodiferro basically sold me the car with his knowledge of the vehicle. He did not pressure me once and treated me with respect. I will definitely recommend this dealership to my friends, and especially recommend that they ask for Angelo.I have three Dodge dealerships much closer to where I live, but it is worth the drive if you are seriously considering buying a car, new or used.

heatherrrrz

Oct 9, 2012

From the minute you walk into Branhaven, you feel the friendliness in the atmosphere. Everyone involved in the sale of my new 2013 limited dodge dart were very helpful. I wasn't expecting to get as much for my used car that I was trading in but they gave me a fantastic trade in value on that and a fantastic price on my car. Thanks!

chrisjoey

Oct 8, 2012

They were nice and very helpful. Listened to our needs and accommadated. we are very happy with the car. We would recommend this dealership to other people.

Mollymouse

Oct 7, 2012

We love our new Jeep Rubicon. Bill Larson was great. He was one of the main reasons wepurchased our new Jeep from Branhaven. It was a pleasure to deal with someone who knows so much about Jeeps and was willing to spend the time to make sure we got exactly what we wanted.

jtuttle3

Oct 3, 2012

They took good care of me and made the process easy and painless! Laura and Brandon were great thank you

davidtperkins

Oct 3, 2012

Great customer service from the time I walked through the door for the first time, to me driving away in a brand new Wrangler. Bill Larson was very patient with me. He was very thorough going over all of my options and spent a considerable amount of time getting me the best deal. I was originally ineterested in a used 2012 Wrangler on the lot. After Bill had explained how I could just as well own a new 2013 Wrangler, I didnt expect that at all. They gave me a good trade in on my truck which also made this purchase possible. I am thrilled with the treatment I and my wife received and I will gladly be servicing my Wrangler at this location.

charles.weber.104

Oct 2, 2012

Bill was very easy to work with. He has a customer-centric, no-pressure technique that makes buying a new vehicle a pleasant experience. When we are ready to buy my wife's jeep, he's our guy. The dealership had great incentives and financing options to make buying a new Ram affordable. Brandon did a wonderful job explaining our financing options and really worked with us to make getting an extended warranty worth our while.Overall, we found the dealership easy to get to, had a friendly and professional staff, a good selection of vehicles, a clean and inviting showroom and great service after the sale features. Sincerely,Charles and Lauri Weber

lizcasan

Oct 1, 2012

Friendly service really helped us in a need to be fast situation! Very happy with mike, laura, Brandon and everyone here. I will be recommending me friends and family.

laharvey

Sep 27, 2012

The employees are very friendly, super helpful and patient. Our first car buying experience was awesome. I of course will be recommending your dealership it was a wonderful experience all around, great cars and great people

colleende

Sep 25, 2012

The managers and Angelo were enjoyable to work with and made it a special experience. I will be recommending your dealership for the great selection of cars and the great people.

micdel

Sep 21, 2012

Easy to work with everyone was very helpful from start to finish. Jonathan and Brandon were excellent made the whole experience a pleasurable one.

edfunuro

Sep 19, 2012

Five Stars!! Straight forward talk and sales knowledge, great willingness to close the deal at an affordable price, Because of all of this I will absolutely be recommending your dealership to others.

giaroberts

Sep 17, 2012

Jonathan and Brandon were both great to me during this process. They always kept me informed and got me the best deal!! Thanks for everything.

BrunoBz92

Sep 17, 2012

The service department at Branhaven is absolutely fantastic....believe me, after several recent negative experiences with other CT Chrysler dealers (I'm looking at you, Greenwich), I was ready to give up on Chrysler as a brand altogether....and that would have been sad, since my last 3 cars have been 3 PT Cruisers....But a simple visit to Branhaven Service department changed my mind completely....My PT Cruiser just turned 100,000, an I needed a PowerTrain inspection to keep my warranty going...not only the folks at Branhaven were incredibly accommodating when I scheduled and re-scheduled my visit multiple times for work issues, they also showed up early (before 8:00 AM!!!) so that I could make it in time to my office....They completed the job quickly and for free, offered a complimentary vehicle inspection and found 2 small issues that they were able to correct on the fly and for a very reasonable price...after my previous experience with another dealer, I had to pinch myself...Joe Platt was simply great!Finally, they were able to refer me to their associated Auto Body Shop, where Frank was able to give me a quick and reasonable quote for some body work that I had delayed for years.......and with all this, I was at my desk by 9:30 AM...unbelievable.

Frank1500

Sep 14, 2012

This was the best buying experiences I have had buying a new car. Bill was extremely knowledgable about his products and never pushy. The dealer has a great inventory and went out of their way to get the deal together. I would absolutely refer this dealer and Bill Larson to anyone looking to buy a dodge car or truck.

mcmillste

Sep 13, 2012

Five Stars, They got the deal done quickly and easily. I will be telling everyone about my great experience.

blairdon

Sep 11, 2012

I enjoyed everything about it, my salesperson Bill was the best. I would recommend for anyone to come to Branhaven if they are looking for a car and talk to Bill you won be disappointed.

standt

Sep 7, 2012

Five Stars the sales and management staff were very accommodating, friendly and willing to make the experience positive. I will be referring everyone I know to your dealership because you are honest and direct, Thanks

nicoletti

Sep 4, 2012

Five stars to Jonathan he was friendly and made it easy for us to get a new car. We have already started to refer people to your dealership because of your awesome customer service.

doreenbr

Sep 3, 2012

Bill showed us everything the car could do. He was very friendly and personable, Five stars

vernjo

Aug 31, 2012

Laura was very easy to get along with, she is very friendly and worked hard to make the deal happen in a way that was great for us, Thank you for everything!

dmaturo1

Aug 27, 2012

Went in for a routine oil change was greeted promptly and taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our car to be serviced we spoke with Angelo about the new dart. Car was done and cleaned in a timely professional manner.

mike.nunya

Aug 24, 2012

They lied to me and told me the car had one owner and was certified pre owned and CARFAX certified one owner when i looked into it i found that the car had two owners .When I asked my salesman Angelo Capodiferro about it he denied it and started to feed me lies for about a few minutes till he gave up and tried to change the subject . When we could not come to an agreement on that car because the price was to high he then tried to sell me an even more expensive car that he knew was clearly over my budget . By the end of the ordeal he started to get an attitude and even mentioned that im taking money out of his pocket and started making rude comments . I agree that I was being difficult on price but he started to get personal. As i was leaving he made a very out of line comment that i felt was his way of directing his frustrations out on me . His comment was " Don't crash your car on your way home you " or something to that effect. They made my car buying experience was less than enjoyable and turned me off from going to a dealership all together . STAY AWAY FROM BRANHAVEN AND ESPECIALLY THE SALESMAN I DEALT WITH !!!

4johnastarita

Aug 23, 2012

Everyone we dealt with at Branhaven was very friendly, knowledgeable and efficient. Base on our very enjoyable experience we definitely recommend Branhaven to anyone in the market for a great car.

rickbay

Aug 23, 2012

The process was awesome. I inquired online. Got a prompt call back from Justin who followed up with me several times. No other dealer who was given my information followed up like Justin. They gave me Dave Phillips as a sales rep. I found him to be honest and genuine and although new, he went out fo his way to make it comforatable and find answers when I needed them. He returned emails promptly and sometimes after hours. He made the process easy and quick.The no pressure firendly atmosphere that comes from Rob at the top is felt throuhout the dealership.I have bought many cars and this was the best experience I have has,Thanks guys!Rick Bayuk