Car City, Inc. reviews
Car City, Inc. of Des Moines offers you the opportunity to find used cars by Car City, Inc.. Car City, Inc. is a trusted dealership serving clients throughout Des Moines, in search of certified used cars. Also, Car City, Inc. is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Car City, Inc. to get the affordable car that is right for you.
Location: 4550 Merle Hay Rd, Des Moines, IA 50310
Phone: (515) 278-4184
Working time: 09:00 - 19:00 Open now
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What’s more, Car City, Inc. of Des Moines has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Car City, Inc.. Check out the listings today to find the right car for yourself. Car City, Inc. is definitely the best place to buy used cars online.
Scott Cumpton
Jul 22, 2021
Great and friendly service! Had the exact car I was looking for! Classic BMW in great condition. This dealer has some of the nicest used cars around. I will definately be back! Thanks again.
Chad M
Aug 23, 2021
Nice guys. They at least acted like they were willing to help.
Kyle Zirbes (kzgarage_)
Aug 2, 2021
Utter disappointment - Drove 8.5 hours to see a car that had “no leaks” & “no mechanical issues” (see attached photo for proof). When we get there, the car is in LIMP MODE. Meaning it cannot accelerate past 2,000 RPM’s. The code reader was showing a cylinder 1 misfire and cylinder 2 misfire. The car was also throwing a code for running extremely rich and was sputtering and barely idling. Upon further inspection the brakes were shot & very mushy, definitely unsafe. We were able to clear the codes and take the vehicle for a test drive, 5 minutes into our test drive the vehicle had sprayed a mist of oil all over the WINDSHIELD…. You can’t make this up. Upon further inspection underneath the vehicle, it was covered almost front to rear in OIL. We found about 3-4 leaks just with our phone flashlights. Oil was pooling up on the header, and oil was burned to the exhaust (seems safe). We could visually see it dripping. The vehicle was a complete disaster, it needed a timing belt, full brake job, needed to be retuned, fix all the oil leaks and more. To top it off they offered to knock $1,000 off the price, Our salesman said their “mechanic” was going to take a look at it, fix it, and call us back. Shocker, they never did. If you have time to waste, come here! You won’t be disappointed 🤣
BG
Aug 20, 2021
I recently purchased 2015 Kia Soul from David. I have purchased several vehicles in my past all the way from Mn, Ia, Ny, Fl and Ga. This purchase with David at Car City Merle Hay Is, was, has been the best most stress free experience purchasing an automobile to date. I highly recommend anyone looking to purchase a new/preowned vehicle to call or stop in Car City Merle Hay and give David a chance at earning your business. Honest dealership with no pressure and great prices! Thank you David Car City for making the process enjoyable.
Daniel Beckman
Aug 4, 2021
Very poor customer service after the sale. Was told existing issues would be taken care of in less than a week when the shop freed up, still haven’t heard anything. Will not be going back.
Tg
May 20, 2014
After finding the car online and contacting the dealership, I was invite to take a test drive. I drove 100 miles to the lot and found the vehicle buried 5 cars deep in a corner. It would have taken 20 minutes to free it. After not getting approached by any one, we went into the dealership. I was handed over to a salesman who called me the wrong name twice and insisted that My son was buying the vehicle. I learned that the vehicle needed serviced and I was quickly led off the lot and encouraged to come back. After repeated emails to learn more about the status, I was constantly given very short answers that it still wasn't available. Absolutely no follow up on the part. I eventually asked who the sales manager was, and I received the response "I am". Needless to say, I finally stopped contacting them...and not surprisly, I've never heard back. This place is very fishy!!!!
BP
Apr 9, 2014
Extremely friendly. Extremely easy buying process. Would highly recommend to anyone looking to purchase a vehicle. Staffc was unreal regarding purchase and trade process. Not sure if I will ever go elsewhere for a vehicle purchase.
KayLea
Mar 31, 2014
I recently stopped in to look at a jeep and they pressured to test drive multiple other cars. I came to like the KIA soul. They kept in touch trying to speed of the process of buying. They did a good job on service.
Chris
Oct 14, 2013
I recently called on a vehicle in their lot. On he first message I recieved I got a vey welcoming message left. But when I called back I got a saleman un-willing to talk about the vehicle. I asked several questions on the vehicle and recieved an answer of "did you see the website". Obviously I have seen the website or I wouldn't have called. I was looking for more detail on the vehicle as I live 400+ miles away. You can not write everything on the website. After about 4 minutes of talking and several more one word answers I was done wasting my time talking with the salesman. I would not recommend this dealer to anyone who is serious about buying a vehicle.
Devin
Oct 24, 2012
After driving all over the city of Des Moines I was ready to drive home and call it quits and keep my original vehicle. My husband convinced me to stop at one final car lot to just take a peek. I was there for seconds before Mr. Ali quickly noticed I was browsing the vehicle selection. Within a hour I was signing papers to a car I fell in love with immediately. Car City's customer service was the best I've ever experienced. Mr. Ali made me feel comfortable in buying my dream car and walked me through every question I had for him. Once I'm ready for another new vehicle I know I will have only one stop in Des Moines and it will be to Car City to see Mr. Ali!
teh_username
Apr 16, 2012
Living 300 miles away, working through email was a very important need for me in shopping for a car and Car City came through with flying colors. Not only did they respond to emails quickly, it always answered every question I had. Once we decided to buy from them, Tony Martinson made sure every single thing was set up and ready for when we arrived. I have never been in and out of a dealership quicker in my life. Everything was as described in the ads, everyone was friendly, and everything was ready to go for us once we showed up. This was the easiest purchase I've ever made. 5 stars for Car City!
Dewmaker
Dec 26, 2011
Found a great car with low miles and we were able to come up with a price that worked for all parties. There were a couple of repairs needed that were both taken care of right away. There was even something fixed that we had not asked for. My wife was very happy.
Gibbytdog
Aug 15, 2011
I never received teh title to my car. No one ever called me and let me know what was going on, 38 days later I had to report them to some governing body over Iowa Dealerships. Finally got the title end result, but didn't need to be that stressful. Up until that point the process was great, got a good deal on a car, and would have had a super experience if their administrative processes were better and they communicated better.
What’s more, Car City, Inc. of Des Moines has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Car City, Inc.. Check out the listings today to find the right car for yourself. Car City, Inc. is definitely the best place to buy used cars online.