Chevyland reviews

fhorn911

Jun 13, 2015

My 2003 Trailblazer (which I bought in 2002) became undriveable (broken cable in the gear shift) Monday night. Tuesday morning it was towed to Chevyland. Due to the high volume of business that day I was asked if an overnight stay would be ok. It was as I had visiting family in town and was off from work. The next afternoon Dusty with Chevyland told me my vehicle would be ready the next day before noon. I told him I had to work the next 4 days from 6:30 AM to 7:00 PM and my asked about a loaner since family left Wednesday. He called me back and told me no loaners were available and realizing how important it was for me to be able to get to work Chevyland assigned 2 other techs to help get my vehicle ready THAT evening instead. He told me they would stay late if needed to do so in order to have me back on the road that nignt. He gave me an estimated time of 5:30 for my repairs to be done (some other "routine" work needed to be done as well). The techs leave at 5:00 PM. At 5:36 Dust let me know my vehicle was ready! Dust and the service department went above and beyond the minimum for me. They could have told me that there was nothing they could do but they went outside the box to satisfy just ONE person. Many more companies can learn from this. My sales experience was awesome enough but the service I have had over the past 13 years has been awesome. I will never buy a vehicle from anyone but Chevyland for the rest of my life.

GeorgeA

Jun 9, 2015

Excellent place to buy a truck. Completely satisfied with the overall process and my sales lady. Would recommend anyone to visit chevyland .

Judith

May 7, 2015

I brought my Equinox in for an oil/filter change. I had no wait upon arrival as the service department was just opening for the day. A service tech was there to take my information and direct my to the lounge. As I waited for my car, I listend to the program that Chevy Land plays on the TV. I found the news on new products, etc. to be very interesting. Thank you again for all your help!!

Shreveporter

Mar 6, 2015

Excellent sales team. Some service reps good, others not so much.

Cindy

Feb 7, 2015

Great Services. They always go the extra mile. Chevyland makes me feel at home. Their employees greet me with a smile and are very polite. They keep me appraised of what my vehicle needs and when ithey is ready.

Mandy Wright

Sep 19, 2014

You made sure we where getting what we needed and didn't pressure us into anything. Also worked really hard to get the best rate and financing for us. Thanks again for taking time with us and taking care of us all the way out. thanks Heather and Chris for working as a team to help us out.

PaulZ

Sep 12, 2014

Tim Cassario was awesome. I have never had such a hassle free experience. I got a great deal and no stress at all. I felt good about my purchase from beginning to end. Eric Falting was great in finance. It can be stressful and scary to sign paperwork on such a major purchase. Eric explained everything very clearly and made the finance experience very comfortable. Chevyland also had a great atmosphere. It was very clean, modern, and all of the employees I met were very nice and helpful. Layne Huckabay was my salesperson the first day that I came in and it was Tim's day off. Layne was great also. He had a great personality and I could tell immediately that he was a very good salesman. I rarely take the time to fill out surveys like this, but my experience at Chevyland was so good that I "WANTED" to fill out this survey. Tim, Eric, and Layne have earned my repeat business for Chevyland. I will definitely refer anyone I can and I already know where I'm buying my next vehicles... Almost forgot, I LOVE MY NEW TRUCK!

Marlon McDaniel

Aug 29, 2014

This was my first ever vehicle purchase so I didn't know exactly what to expect or not to expect, all I knew is I wanted, needed, and had to get a car. Well I drove out of Chevyland with a brand new 2014 Black Chevy Cruze!!!! Did I mention it was brand new? Chevyland is the best! You know it by the feeling! Thanks Mrs. Collins. Thanks Chevyland.

Marilynn

Aug 12, 2014

Jana was great to work with. She had my car ready and waiting when I arrived at 7 pm after a 2 1/2 hour drive from Ball, LA. I was in and out in under 45 minutes. Everything was quick and the staff was friendly. This is a huge contrast to the last car buying experience I had with another dealership where I was left waiting for 7 hours. I can tell you that I will never go back to the other place, but I would not hesitate to go back to Chevyland!

dpig

Aug 9, 2014

Jerry and Chris Philyaw make a winning team. Great Job.

jane

Jul 25, 2014

I could not say anything bad about chevyland along with anyone I know. chevyland is a1 and their service is impeccable and professional. service manager is very hands on and one of the owners office is in serviced to help when needed! can not get any better than chevyland!!!

concerned customer

Jul 9, 2014

Average turnaround on minor repair of new model Chevrolet Truck 9 Days. Initially brought vehicle in for Steering issue, it took 4 phone calls and a manager on the 7th day to get someone to look at the truck to provide a quote for service. Once Service was quoted, it included multiple items, I consider Generic replacement items, those items that Dealerships always tack on, regardless of wear and tear. The first trip in, cause issue with the truck that resulted in a second trip to the dealership, where they proceeded to charge to fix issue's they caused. Second trip to dealership, to fix previous issues caused, took 9 days to get the service writer to provide a quote, not to mention only because i was calling 4 times a day. Im really not sure how this place stays in business. Very dissatisfied.

Chevy Girl

Jun 23, 2014

Chevyland never disappoints me... They have the BEST customer services and the BEST prices in town! My salesman is Charles Cutright. I've bought 6 cars from him within a 5 year time frame and to be honest he's truly the reason I continue to purchase there.

Crystal

Jun 11, 2014

It was awesome! Mrs Sil Taylor-Collins made the process soo easy. When we reached ioan impassm, the sales manager stepped right in and it was a done deal! Chevyland Shreveport, LA is the best!

Marshall

Jun 10, 2014

just got a oil and filter change and had my tires rotated, great service as always I ask for Mr. Dean as he just gets it done, but everyone there is well mannered and polite. still waiting on my key switch on my recall will be glad when that comes in.

Scotty

Jun 9, 2014

Our salesman, Justin Carroll, was very helpful and never tried to pressure us. We were very specific about the type of truck we were looking for, and he had the keys waiting for us when we arrived. He searched for rebates we qualified for, and tried to expedite the financing process. The finance manager was also very friendly. Justin is an asset to Chevyland, and we would not hesitate to work with him again on a vehicle purchase. Please pass along our thanks to him.

Alfred

Jun 7, 2014

A thank you to the service staff! I use my truck for work and only get 30 minutes for lunch, but you got me in and out. Fortunately my truck did not have the recall part. I really appreciate you working with my schedule.

Dorothy

Jun 7, 2014

Super customer service. Tammy Jean was amazing and so helpful. We have never had such great care at this dealership. Amazing!

Veronica

Jun 7, 2014

Took almost two hours for an oil change. The service department was very friendly however the wait was too long.

Donald

Jun 6, 2014

Greeted promptly but had to wait for service tech to write my ticket. Vehicles were moved from behind mine when I was in front of the line. Oil change and tire rotation took about 2 hours. Generally good service.

Mandy

Jun 4, 2014

buying this new truck was made so easy. I already knew what I was looking for just didn't have time to shop. Heather Runa found out I was looking to buy a new vehicle and took all my info that night and had prices and pics sent to me by the next morning while I was at work. Got me a great deal in my budget and all done by the time I got off work. All I needed to do was drive down, pick a color, and sign papers. Thank you so very much!!! Loving my new chevy truck!!

Terry

Jun 3, 2014

Donielle Young was our sales lady and she was very friendly. She wasn't pushy and made us feel like a valued customer throughout the entire process.

Claudia

Jun 2, 2014

Everyone was so friendly, helping me right away. The communication was good, and the wait was short. The salesman always helps by talking to the service dept. and me, letting me know what is going on.

Edward

May 28, 2014

Would do buy another car from our sales rep Jana again! She very helpful and a gem to work with!

Jack

May 28, 2014

My 2012 Z71 truck battery died, and when I called the dealer they said to look on the battery for how many years it's good. By doing so it said 6 yrs. Servie/parts said its covered under warinty if the truck is under 2 years, and less then 36,000 miles, which it had, so they replaced the battery, but they told me it was hard for them to do this without the truck being their. I told the service person I was told to bring it in, which I did and HE made it good by replaceing hte battery on the spot. Thanks for your support! JRB

Reginald

May 28, 2014

I called at the last minute before the close of business and as told to come on in! The speed of service was excellent! Before I could walk back from the neighboring shopping stores my vehicle was ready!!!! awesome experience!!!

Barbara

May 26, 2014

This is my first time buy with Chevyland. Mr Eric Falting was very informative, listened to what I was looking for and most of all he himself handled all my paperwork from the beginning to my last signature. Also, their was a young man by the name of Layne Huckabay who was so helpful from picking us up, to taking me and my husband to my new car. Chevyland you are blessed to have such dependable young men employed with you!!! Thank you :-)

Sandra

May 26, 2014

Dustin was very knowledgeable about the vehicle, he was able to answer every question. He was very friendly and patient. While my husband and I discussed the purchase he was very understanding that car buying was a huge decision and dissent pressure us. The management team introduced themselves and were very attentive during the process. Eric was able to get us an amazing rate, over all it was a great experience.

Brooke

May 25, 2014

I enjoyed my experience purchasing my first car! Malon Lee was very helpful and a great salesman. I am very pleased with my purchase and would recommend my family and friends to use Chevyland!

Charles

May 25, 2014

This was the greatest and most satisfying experience I have ever had at any auto dealership. You made this old Veteranand his wife very happy and restored out faith in this great Country. God bless you and all of your employees.

Calvin, LA

May 24, 2014

Everyone was courteous & knowledgeable. Had a great and hassle free experience.

Cindy

May 23, 2014

I was given a time that they would finish and it was only fifteen minutes past that time not an hour later, I consider that to be good business.

Alfred

May 21, 2014

Mr. Layne Huckaby took excellent care of us. We went previously trying to find something for our grandson. Layne helped us tremendously and continued to stay in touch with us throughout our process. He worked with my grandson and took excellent care of him as well. I have found over the times we worked on the deal that he was a "go-getter". Working to make everyone happy. Thank you Chevyland for your excellent service.

Billy

May 20, 2014

It was good good have been a little more organized # they forgot about I needed my TPMS service ! But the service was professionally !

Harriet

May 17, 2014

I had a wonderful salesperson who was very knowledgeable and was outstanding in making sure my every need or request was fulfilled with a friendly and warm personality. It was a pleasure working with him.

Heather

May 17, 2014

My experience at ChevyLand and in particular Dustin Rose was excellent. I never felt pressured by anyone at the dealership and feel that I got a very good deal on my purchase and trade. I will definitely return to ChevyLand for future GM purchases.

Nicholas

May 16, 2014

Very flexible around customer's schedule. Charles Glover delivers excellent customer service and have highly recommended him to other car shoppers!

pinkie

May 15, 2014

Top-notch salesman! Great, attentive service department! Great experience!

Cindy

May 14, 2014

Had oil change and tire rotation. I was in and out within 30 minutes. That is the fastest I have ever received service. Great experience. Keep up the good work Chevyland.

Karen

May 14, 2014

As I was nervous and apprehensive about purchasing a new car. Chris and the crew at Chevyland put me at ease. I was quite impressed how far they were willing to go to help me. Chris was very helpful.

Love My Silverado

May 14, 2014

We have had excellent service with ChevyLand -- from purchase to maintenance - the staff has been very friendly, helpful, and willing to work with our schedules.

Harvey

May 13, 2014

We had a very rewarding expreance with Chevy Land and they took very good care of us and had what we were looking for and our sales person Tammy is an angle she was very helpful with my wife who is handycaped

Larry

May 10, 2014

The managers were very kind and sensitive to the needs of their customers. Service was provided expeditiously. I would recommend this service department and will return for all my auto needs.

Adeania

May 9, 2014

Sil Taylor Collins is the greatest . The receptionist at front entrance wasn't friendly or helpful , but Sil made up for that with her warm personality and kindness and readiness . The general manager and finance manager were knowledgable and very helpful . Overall it was a great experience . I have recommended Chevyland and Sil to friends .

Paul

May 9, 2014

The deal was made within 30 minutes. Good trade in value on my truck. The salesman gave me a good price and I accepted. Very good experience.

Yulonda

May 9, 2014

When I took my car in I was told most of the technicians were in some type of class and the work I wanted done would probably not be done that day. I was told that was fine because I had another vehicle. I was called about my car when it was diagnosed and was given a total that included diagnostic plus work which I felt the diagnostic should have been deducted from the amount since I got the work done.

Timothy

May 8, 2014

I always come here for my car service needs. This past experience was the worst so far. I didn't mind waiting an hour or two for service because i was notified ahead of time that they were backed up. I think that the mechanics are rushing and trying to get quantity over quality. I would rather wait longer and have all aspects of my car's inspection looked at instead of getting in and out but not getting as thorough of an inspection. I had to send my car back after it was brought out to me because of several missed items that would have been caught if a thorough inspection would have been conducted.

Alexis

May 7, 2014

My Saleman Mr. Charles Glover Made My Visit Wonderful He Was Very Friendly,Honestly And Very HelpFul.. Im Very Satified With The Purchased Of My New Car ...

Camille

May 7, 2014

You have an employee there name Mr. Scott Colbert his approach is so claiming he knows how to make you feel like you are the only person there he's very compassionate and caring I am a nurse and he's the kind of person we need in our employment. You have an employee you need to do all you can to keep him

Debra

May 7, 2014

I arrived to get an oil change and tire rotation. After the tech took my information he asked if I needed anything and showed me to the lobby. The service didn't take very long and I was very impressed with the professional individuals I encountered.

Lied to to make a sale

May 7, 2014

Horrible! Horrible experience buy a preowned car. We were sold a used car that had a faulty back up camera. The sales person saw it and noted it when we test drove the car. We made the problem aware to management before we signed any paper work and all parties assured us they would fix the backup camera at no charge to us. All it took for this friendly sales team to change was our signature on the paperwork. We scheduled a time to have the work done on a later date. Once we showed up to get it fixed they tried to charge us $900 for the repair. I talked with our sales person and she informed the maintenance staff and her boss what was happening and of the promises that has already been made on their part to fix the problem. I literally see her walk out of her bosses office, grab her purse, and leave through the back door. We get called called in to the used car sales managers office a man by the name of Gerry Sanders. He informs us that they will not be fixing the problem and that if we had been told otherwise by any of his team that we had been lies to! He admires they had lied to make the sale! I told him if they didn't hold up to their word that we would never be doing business with them again. He literally smirked and told me that with a business their size they didn't need my business and asked me and wife to leave. Unless you just want to be another number on their quotas don't buy your cars from here.

Karen

May 5, 2014

Chris Curley was very helpful and genuine. He made the experience easy and fun. I trusted his knowledge and felt like he was assisting me in big decisions instead of "selling to me ". I would refer anyone to him.

Larry

May 5, 2014

We were "just looking" and now we have a 2014 Silverado in our garage thanks to Jana Herbrough. We are very pleased with the way we were treated by Chevyland. Jana found us in the parking lot looking and the rest is history! Jana was so nice and just a pleasure to deal with! Thank you for everything.

Debbie

May 4, 2014

They made the "car buying" experience very pleasant. I'm a very satisfied customer.

Arnold

May 3, 2014

Well, had an flat that could not be repaired. ONly 6700 miles on tires. Had insurance I bought from u upon vehicle purchase. All costs covered except about $13.00. Discussed with Chris in Service and also an insurance rep. Still confused as to why the entire cost was not covered. It is not the money but the principal.

Robert

May 2, 2014

I always bring my car to Chevyland for service because I know I will always get efficient, professional service done to my satisfaction. The folks in the service department keep me informed of the status of my car and are willing to take the time to answer all of my questions. Excellent service!!

Andrew

May 1, 2014

Everyone was very courteous to me and made sure I was well taken care of while they were taking care of my vehicle. I'm completely satisfied with the results!

Cynthia

May 1, 2014

We would like to thank Justin Carroll and his coworkers for getting us the best deal and making it so easy for us. It was so nice to have him get everything done while we were at work and all we had to do was come and sign after we got off! We compared cars at Red River Chevy, but Chevyland blew their price and customer service out of the water! Couldn't be happier with our experience!

Danny Ebarb

Apr 30, 2014

Chevyland under promises and over delivers. God Bless jerry Montgomery and the strong team he leads

Bruce

Apr 29, 2014

This is our third time to buy a car here and we love to buy locally. Josh always takes good care of us.

Allen

Apr 27, 2014

I came in with a problem with the right rear door trim being split. Part had to be ordered. Went in about a week later. Part was available, and was changed out within a hour. They did a great job and I am completely satisfied.

Brenda

Apr 25, 2014

Every time I have a problem or concern I can always depend on Dean and the service crew to get me in and take care of my car. I only have the greatest appreciation for them and the Chevyland team.

Nevely

Apr 24, 2014

I would have given an 10 except for the fact that I had to pay for a service that I didn't give authorization for now I thought the customer give the promise should have paid for it. The next time I will sit I guess in the shop to make sure no other person can speak on my behalf, other than that, that all I have to say.

Phillip

Apr 23, 2014

Donielle did an outstanding job in my purchase, she was very informative on the vehicle and worked extremely hard in making my offer for this purchase happen!!!

Richard

Apr 23, 2014

When I had my vehicle towed to Chevyland the representative told me that my extended warranty may cover a rental. The reason was because of the time it was towed in and they didn't have time to check it out. Therefore, the rental would be on me. However, he assured me that they would check it out the next day (Friday) so that I wouldn't be without a vehicle during the weekend. However, that didn't happen and the service Manager told me that I would be responsible for getting the rental (of course I didn't agree with that, but in order to have a vehicle I told him to go ahead and make the reservation). However, when I got to Enterprise they said that Chevyland was covering the cost. I don't understand why I had to go through all of this.

Inez

Apr 22, 2014

I went for an oil change. It was done timely but all the seat plastic, floor appear and the number was left in the car. I had to remove it myself. While I was waiting it was very comfortable and relaxing.

Bridget

Apr 21, 2014

Mr Charles Cutright was our sales representative and he was beyond excellent. Made sure we were told everything we needed to no and made sure we were comfortable during our time there and everything went well, we were very satisfied.

James

Apr 21, 2014

Josh Knowles is my salesman an he is the best.. very helpful... always return my calls... always there to help.. makes my experience GREAT every time. Michael in financing is also the Best.. He explains everything to you that you ask about are need to know. An I also like Anthony... Great person!! He does the most to keep the customers happy!!! Love the Chevy land team!! Great Team!! I will always deal with this dealership!!! An Of course I LOVE MY TWO (2) SILVERADOS!!

Thomas

Apr 20, 2014

This is the third vehicle I have purchased from Chevyland since 1984. The purchases and service experiences have been have been superbly efficient and courteous. Recently, a service procedure required extended time and your customer driver carried us to our next appointment ontime.Mr.Cook's care and performance were above the job requirement.

James

Apr 19, 2014

Couldn't be more pleased about my visit. Everyone is so helpful, and makes you know you made the right decision in bringing your vehicle to Chevyland. I wouldn't take it anywhere else. Thank You! Jim A.

Megan

Apr 19, 2014

Everyone was extremely helpful and knowledgeable. This was my first time financing a vehicle and I was able to have all of my questions answered with no frustration from the staff. Thank you!

Mickey

Apr 19, 2014

I had a great experience at Chevyland. My salesman, Tim, did a great job and so did Jay. All the personnel I dealt with were very knowledgable and helpful. I am loving my new Suburban. It was exactly what I wanted and was available on the lot. Thank you again!!

Mary

Apr 17, 2014

My experience was not a good one. I had to return the next morning because the young man acted as if he didn't want to work that day. Instead of looking into the problem of why the air was leaking out of my tire, he spayed liquid solution on my tire, took it to the back, put in the tire and said he didn't find anything wrong. I had to return the next morning with the same problem. This time the problem was found within 15 minutes and fixed. I wasted time and gas, not mention I was late for work because I had to return for a simple problem of finding a screw in my tire. I was not pleased at all.

Mary

Apr 16, 2014

mrs. Sil Taylor Collins is a wonderful sales women. I received excellent services from her. I definitely will send all my family and friends to Chevyland. I will continue to purchase my vehicles from Chevyland. Thanks to Mrs. Taylor for helping me with purchasing a good vehicle.

Mark

Apr 15, 2014

Customer service was wonderful. The service writer and mechanic were understanding about the job that had to be done and did it in a timely and professional manner.

Eleanor

Apr 14, 2014

The Team at Chevyland was excellent. They were on point and very patient and courteous in their performance in meeting our needs. They get very high marks from me.

Vivian

Apr 13, 2014

as far as I am concerned I will never buy or lease a car from anyone else as long as chevyland is still in business everyone from front to back was wonderful and very helpful

Rebecca

Apr 12, 2014

Justin was very ice and did not push us into buying our new car. Hope he goes far in his career. Big thanks to Anthony Thompson, he made it very easy to purchase our new car!!!

Blaise

Apr 11, 2014

Chevyland has a great staff of people who go the extra mile to make sure the customer is satisfied. I would especially like to thank, Chris Blackwell, Jay Wang, Blake Powell and Mike Demech. These gentlemen are true professionals.

Joshua

Apr 11, 2014

I would like to say that Dean in service is awesome! He has great customer service! One of the reasons I bring my suburban to Chevyland for repairs is because I trust Dean and his advice on what I should do to keep my vehicle in good working condition!

Daniel

Apr 9, 2014

Kept vehicle a little longer than expected but we did have a loaner car. Asked to have tire looked at that has a leak and they said they did but tire is still leaking. Dropping about 10 lbs of pressure every 3 days. Other items were taken care of.

Marty

Apr 9, 2014

Jana Herbrough and Josh Knowles were very nice and helpful. Others were as well and made the car buying experience a pleasant one. I feel I received a good deal and a great car.

Peggy

Apr 7, 2014

We always get excellent service from the Chevyland Service Department. Dean Graham our Service Advisor always takes care of our needs in a friendly, professional manner.

Tina

Apr 6, 2014

The team at Chevyland has always been very helpful and courteous whenever I have had problems with my car. I have had quite a lot of problems with my 2009 Malibu and the team at Chevyland is always helpful. If only, GM cars had the same quality as the people who service them. One of the door locks was replaced under warranty and now that the warranty has expired the other lock has started malfunctioning. I understand wear on things but it seems as if GM parts are not reliable. Thank you for havin such a great team at Chevyland.

John

Apr 5, 2014

Everything was good until I got in my car to leave. They left all the protective plastic and paper floor mats in the car. I am glad they take measures to keep my car clean but I don't feel I need to pick up after them.

Christine

Apr 4, 2014

I was kept up to date on the progress of my vechiles waiting area is comfortable treated like I still matter.

Keith

Apr 4, 2014

Very nice visit and experience with the staff at Chevyland! Our sales Lady- Jessica Lesikar was extremely helpful in the entire process of our purchase. She took us to each department and introduced us to the Staff and Manager of the Service Department. The Manager of the Dealership came over and introduced Himself and made us feel welcome in the Dealership. This was my Daughters first New Car purchase and the Staff went beyond of what was expected to make it special for Her! Right down to letting Her drive Her New Car off the Showroom Floor !! Excellent Touch and great pictures for our Family !! Over all it was a great experience!!

Michael

Apr 3, 2014

I felt like they treated me very well during the car buying process, we was able to keep in touch on a daily basis to keep each other updated. I also thought that it was great that after we thought we found the car we wanted which was the sonic LS, about a couple days later they had a sonic LT ( higher end version ) that was on sale for cheaper than the LS and it was the same color so it worked out great. I thank them for being to helpful, the process was so easy and fast. Next time I am ready to buy a vehicle I will be coming right back. P.S. They even gave me a full tank of gas!

Robert

Apr 3, 2014

Love my Corvette Stingray, impressive! Sales office called to let me know it was available, within a couple hours I'm on myway. Every one complements the car even people I don't know. It realy draws a croud...Jessica Lesikar, sales rep.for Chevyland has taken excellent care of my needs, as haseverybody else there...

Cody

Apr 2, 2014

We stopped at another Dealer in the area, but just couldn't get close on the deal. My wife suggested we stop at Chevyland, we were greeted by Jessica and she helped us get a better deal than I ever expected!

William

Mar 30, 2014

The staff was helpful and friendly. They made sure I was able to get what I wanted on the vehicle and gave me fair pricing on the truck I bought and my trade. I'm very pleased with all aspects of my purchase.

Kathy

Mar 28, 2014

I have always had excellent service at Chevyland, from the sells personel to the service line. Chevyland has always worked with me to my satisfaction with every purchase with them that I have made. Thanks Chevyland.

Dana

Mar 27, 2014

I was waited on in a timely matter and my car was fixed to my satifation. No problems and everyone was really nice. I usually hesitate going back to dealerships because everything seem over priced, I paid nothing.

Jeffery

Mar 27, 2014

Every person was very and helpful at all times. mr DEAN GRAHM ALWAYS SMILED AND WENT OUT OF HIS WAY TO HELP.I MET A VERY HELPFUL LADY THAT ALSO HELPED ME TO FEEL LIKE I WAS IMPORTANT. MS THERESA NUNN AND MR DEAN GRAHM ARE TWO PEOPLE I WILL LOOK FOR WHEN I GO BACK TO CHEVYLAND ALWAYS IF ONLY TO SAY HELLO.

Thomas

Mar 27, 2014

I brought car in for re-call work, Teresa in the service department checked me in and got everything going. A loaner truck was provided while repairs were being done. Nice experience and personel that I dealt with.

Troy

Mar 27, 2014

SERVICE WAS GREAT..FOUND OUT WHAT WAS WRONG WITH MY CAR..ALTHOUGH IT DID TAKE 1 WEEK. THEY FOUND THE PROBLEM AND TOOK CARE OF IT.

Jim

Mar 26, 2014

Tim Ferrell is my service tech. He always treats me with knowledgeable, friendly, and professional service. I am the current caregiver to an elderly Corvette and I trust Tim's advice and judgement in maintaining this vehicle. I will definitely be coming back.

Kevin

Mar 26, 2014

Brought my Truck because the engine light cam on. It was determined that a sensor needed to be replaced. It was replaced and that fixed the issue and I got my truck back the same day. The issue was resolved.

Trevious

Mar 26, 2014

My experience was great. My sales person, Justin Janik, did an awesome job. He sold me the car i wanted, and seemed to really want to help me to have a great experience.

Marty

Mar 25, 2014

Theresa Neff went out of her way to answer my questions and find out information I needed. She took excellent care of me and the details of getting me a rental car. She made me feel like a valued customer!

Lee

Mar 24, 2014

I would recommend your dealership because it is true your salespeople handle not only the sale, but they are also very helpful after the sale. Charles Cutright and Dean Graham, as always, handled everything for us and we were very pleased.

Marco

Mar 24, 2014

Customer service was prompt and great. Sales person Dustin Rose and sales manager Jay Wang, answered all questions and went out of their way to see that I was satisfied with everything until the very end, I will definitely be back in the future."Lifetime Customer"

Adam

Mar 23, 2014

I had a service guy names Tim! He was excellent and had everything fixed in no time! He was very assuring and made me very aware if at anytime I have anymore problems bring it back up and they will fix it again! Very very proud of the service I recieved

Jaime

Mar 22, 2014

I waited for 2 hrs for a repair that only took 20 mins. When i complained I was told there was still 2 vehicles ahead of me waiting. They said they only had one technician working but would put me ahead of them. This is not the first time.

Abby

Mar 21, 2014

Shane Dixon and Jay Wang always insure that I have exactly what I need and am taken care of in the best way possible. It's a nice relief to be able to go to a car dealership as a single female and not worry about being taken advantage of!

Scott

Mar 21, 2014

Best service I have had in 20 years as a Chevy owner. I was in a bind and they met those needs. Dean graham went above and beyond, thank you!!!

Allen

Mar 19, 2014

I brought my Tahoe in for regular maintenance. Got there a little after 8 am, job was completed by 9:30 am. Very satisfied.

Cindy

Mar 18, 2014

back passenger door wabbled, key would not come out of ignition & cover panels over bed of truck leaked. Mr. Montgomery & the rest of the staff worked very hard & solved all problems within 2 days!! They are the BEST! Thank you, Cindy Greer

Michele

Mar 18, 2014

Friendly service advisor Chris. Although it was a little cold in the area the waiting area was clean and comfortable.

Skye

Mar 18, 2014

This was our second time going back to Chevyland for a new truck. We used the same salesman as before, Kyle Johson. We really felt like we could trust him to get us a good deal and make sure we got what we wanted. The dealership overall is very friendly and helpful!! I would recommend this place to all my friends and family!!

Stephen

Mar 18, 2014

Christopher Curley was my salesman and he did a wonderful job. Everyone else (Erik Falting and Anthony Thompson) were also just as helpful. Thank you guys for a great experience!

Inez

Mar 16, 2014

After being told what the problem was with my car after telling the representative that my problem was the result of a large rock hitting my car underneath. When my insurance adjuster came out, he says that he was told that I did not tell the rep that it was the result of an accident on the street where the city was doing repairs. Therefore it took numerous phone calls to my insurance company to get results. Nevertheless.my overall experience was very good. Chris was very kind and I am satisfied with my service and the way I was treated.

Brittny

Mar 14, 2014

I had a wonderful experience at chevyland and Ms. Sil was the best!!!! God truly showed me favor with this one!!

Douglas

Mar 14, 2014

The sales person and her sales manager Jay and the lady who did the paperwork were all super to deal with.

Alecia

Mar 12, 2014

I love this dealership. The employees are knowledgable about the services offered at Chevyland. I will only buy cars from Chevyland in Shreveport.

Preston

Mar 12, 2014

Told them what I wanted, and they looked for it on the lot, couldn't find it, so we ordered one to my specifications. When it came in, they had the paperwork ready. 1st class service.

Lehman

Mar 11, 2014

I was pleased that the repair was within the estimated time frame I was given. I have been impressed from the first time I walked in the doors of Chevyland from the salesman and until today with the service staff and the quality of work. I will definately make my next purchase from Chevyland!

Lashonda

Mar 9, 2014

He was awesome he actually took time and showed me what was wrong he stayed keeping me notified and my wait wasn't that long I had an great experience there.

Janet

Mar 8, 2014

My car was ready very quickly - hours before I thought it would be! They actually called me when it was ready, and they even offered to take me to work. I have always loved my vehicles; it was the service department (at Dodge and Kia) that drove me away! So glad I bought a Chevy here!!!

Angela

Mar 7, 2014

It was ok. I was told how long service would take. I was also told what could and could not be done to my vehicle.

Angela

Mar 6, 2014

My service advisor is a dream, I adore Mr Dean. He is always professional and courteous.However, the length of time it took to service my car is an issue. I bring my car to Chevyland to receive quality service from a trusted source. I schedule appointments for service to avoid a lengthy visit. My oil change and tire rotation took over 2 hours. That was 2 hours away from work. Customers with an appointment should take priority over walk-ins. If the issue was multiple appointments, then there should be a limit to the number of appointments scheduled. I will return to Chevyland because I appreciate the quality of service and quality matters when you love your vehicle. However, if the length of time continues to be excessive I will consider using a different location to service my vehicle.

Thomas

Mar 6, 2014

Was a good experience but the service man forgot to have a job done so I had to wait again. I know he was new but should of ask and not assumed. We all know what that does.

Douglas

Mar 5, 2014

David Comer is a great salesman and is committed to make sure you are totally satisfied with your experience with Chevyland.

Ralph

Mar 5, 2014

Didnt like to ask for the sheet the mechanic fills out and leaves in your truck when he is through. like to read it and see what is worn or needs replaced. Looks like chevyland is making a mistake there. Loosing sales when a customer could have seen they needed to replace something. Told me it is getting mailed or something. Bad Idea Chevyland.

Jeffery

Mar 4, 2014

Did a nice job of acknowledging us as a customer, made sure all questions were answered and that we had a clear understanding.

Joshua

Mar 4, 2014

We had a very pleasant experience , and Josh Knowels was more than professional and polite !!I would definitely recommend Josh to anyone looking to purchase a vehicle

Rita

Mar 4, 2014

My husband and I were greeted promptly and Justin Carroll took very good care of us, even with all our questions he never made us feel as if we were a burden, and not once did he act as if he had somewhere else he needed to be. Thank you!

Vernon

Mar 4, 2014

staff were very courteous. answered all of our questions. even completed service in time for us to get to our doctor,s appt on time

Faye

Mar 3, 2014

Tim Cassario, who sold me the Equinox, visited with us while we waited for my car to be serviced and a tire to be plugged. I have high praise for him. All of the service personnel I came in contact with were very nice and helpful.

Nicholas

Mar 3, 2014

The sales and service teams listened to my comments and concerns and helped me get into a new truck as easily and efficiently as possible. Respectful and courteous staffing made the truck buying experience painless.

Danielle

Mar 2, 2014

Stacie Bennette was amazing, she talked with us before we got there had a back and forth conversation and new exactly what we wanted when we got the test drove one car and loved and bought that one, we loved Stacie and will recommend her to anyone we know!

Julie

Mar 2, 2014

Excellent. Tammy Jean was very helpful, extremely courteous, 100% knowledgeable and able to answer all my questions about the vehicle, and work the deal to meet my financial needs. Her service and commitment from start to end was perfect. Eric Falting, financial services was knowledgeable, helpful, provided guidance and advice, and pushed the financial process through quickly. Thank you Chevyland. Oh, the tour and perks that go with the purchase are also outstanding!

Donova

Mar 1, 2014

I have had very few bad experiences in all of the years, since 2004, that I have been going to ChevyLand.

Marshall

Mar 1, 2014

I was extremely impressed with how friendly everyone was and eager to help. You could not have a better class of people there, with that said a special shout out to your service adviser Mr. Dean he really takes the time to explain the problem and solution. very pleased!

Cynthia

Feb 27, 2014

I had to have my car towed on a Saturday. I talked to Dean before he left for the day. He told me that he could get me a rent car so I could get to work and would call me when he new what was wrong. It was the Shift Cable and it was covered under my service agreement. I only had to pay $25.00. That is the least amount I have ever paid for car repairs. Thanks Chevyland-Shreveport, LA

Rachel

Feb 26, 2014

The only recommendation I have is to not have the tv up in all waiting areas. Some like to read while waiting. Otherwise everything was great.

Charlie

Feb 25, 2014

I met Mr. Huchabe who took real good care of me and my wife,had a good experience with him,will go back to see him when we need next car,thanks.

David McKay

Feb 25, 2014

We bought a certified, used 2009 Chevrolet Malibu from here several months ago and we were told that it had the 3.6L V6 engine from the salesman and the listing, but when I was checking the oil before a road trip, I noticed that the car in fact had an the 2.4L inline 4. We were left with 2 explainations for what happened, either gremlins took the v6 in the middle of the night, or we were lied to. We have been getting the run around from the salesman for the 4 months since we noticed it. We have been calling more than once a week to try to find out what happened. It is one thing to make a mistake and another to refuse to acknowledge that a mistake was made. We have bought at least 4 cars from here, but never plan to again.

Vivian

Feb 25, 2014

everyone was extremely friendly. my salesman was very helpful in showing me how to learn the functions of my new car

Jordan

Feb 24, 2014

It was great. Even though I didn't get to take home my chevy Malibu the first day I went up there, I still liked it a lot. Dustin helped me out and tried different possibilities. He related to me and made buying my first car fun.

Vincent

Feb 24, 2014

Donielle Young was my salesperson. She was most professional, helpful and knowledgeable making my purchase an easy experience. She is a great asset to Chevyland.

Conseuela

Feb 21, 2014

I came in at the last minute of the day and still received outstanding customer service. Great job! Chevyland will continue to be the only place that I buy a car. Seen my car salesman Charles Cutright and as usually he was friendly and I always sent my friend to him. She now is driving a new Chevy!! Charles no matter what is always on top of his game and he's the main reason I continue to come back. Nothing like great customer service all around.

Roxie

Feb 20, 2014

I want to say that it took a while did get everything done. I came in on a Saturday and the Sales Manager that had emailed me was off. I talked with a real nice sales person, Justin Janik, and he did everything he could. He kept me informed through emails and text messages and phone calls as to what was going on. I went in on Monday and got a vehicle but that also took a few hours, from 4:30 to about 8 something. Other than the time it took, the visit was good and Justin Janik was a big help.

Edward

Feb 19, 2014

Took a little longer then I would have liked but it was not that bad. I was very pleased with the service other than that.Thanks.

Robert

Feb 18, 2014

The service representative (Chris) was extremely courteous and informative concerning the process and work before and after the 30,000 mile check-up service. All well done!I was delighted that my truck was also washed.

Corry

Feb 17, 2014

I had a great experience, I would recommend Chevyland to all my friends and family, and I look forward to doin business again with y'all in the future

Joseph

Feb 17, 2014

Initially I submitted an application online and requested information on a vehicle. However, no one followed up with me. A couple weeks later, Jessica contacted me via text and completely changed my opinion of Chevyland. I would not have bought a vehicle from Chevyland had it not been for Jessica. She was extremely helpful and was able to address every concern I had. Very satisfied.

Brenda

Feb 16, 2014

Everything was great the only thing I didn't expect was the long wait next time I will drop off my car and come back, other than that the service department was excellent.

Timothy

Feb 8, 2014

The sales lady was great. Her name is Melody Carter. She was enthusiastic and personable. Also feel like I got a great deal, and i love my car,.

Melanie

Feb 6, 2014

I was sitting in the lobby area waiting for my vehicle to be serviced and an employee walked up to me and offered me coffee; I thought this was above and beyond great service!!

Wendy

Feb 6, 2014

The salesman Justin Carrol went above and beyond working with me. He knows your products and should definitely be shown appreciation for that.

Martin

Feb 5, 2014

Tim did an excellent job taking care of my car! He even spent the time to answer some questions for me after he was done.

Jeffrey

Jan 30, 2014

Came in for a 30000 mile check up the made it easy and painless. They even offered me a car to use while my was in the shop.

Bruce

Jan 29, 2014

I HAVE REFERED MANY PEOPLE TO CHEVYLAND ,THE MAIN REASON IS THE SERVICE I AND MY FAMILY GET FROM TIM CASSARIO. TIM IS ALWAYS PLEASANT TO DO BUSINESS WITH,ALL OF MY EXPERIENCES HAVE BEEN POSITIVE BECAUSE TIM DOES HIS BEST TO PLEASE HIS CUSTOMERS.I WILL CONTINUE TO DO BUSINESS WITH CHEVYLAND AS LONG AS I KEEPING THE SERVICE I HAVE RECEIVED IN THE PAST.MY LATEST PURCHASE WAS 2014 CHEVY Z-71 SILVERADO I FEEL THIS IS THE BEST TRUCK I HAVE EVER OWNED.DEAN GRAHAM IN SERVICE IS WHAT A SERVICE ADVISOR SHOULD BE,I CAN ALWAYS COUNT ON HIM!!!!!!!!!!!!!

Carliss

Jan 29, 2014

Chevyland is always very helpful and friendly. Chris always courtesy and lets me know what they did with the car. Mr. Anthony Thompson also took care of my grandson that just recently bought a certified vehicle there. My other grandson will probably go there when he is 18 to buy a vehicle.

Lutz

Jan 29, 2014

Always take my truck to Chevyland for service, Service department and customer service are always excellent, people make the difference, and Chevyland has the best,

Ronald

Jan 29, 2014

My problem was corrected in only 20 minutes. the service writer was prompt, courteous and highly informative. I will always take my automotive problems to this dealership.

Brandi

Jan 28, 2014

Great buying experience...we have never bought new vehicles and we have bought two over the last few months. Josh Knowles is an excellent salesman that goes above and beyond!

Chad

Jan 28, 2014

Quickest easiest deal I ever made and im very pleased with the vehicle. Its the second one ive bought from this dealer and never had any complaints. Always professional courteous personnel there.

Dennis

Jan 28, 2014

I always enjoy my visit at chevyland and the service advisor that we had was very nice but he is now the Manager and his name is Dick Welch and keep up the good work.

Diane

Jan 28, 2014

Honestly, it was a joyful experience. I believe my salesman, Tim Cassario, was the main reason. He took up so much time with me; answered all my questions; took care of every detail, major and minor; (even skipped lunch for me)! First time I really loved spending that much money! Many thanks!

Marshall

Jan 28, 2014

I WILL BRIEFLY RELAY WHAT I HAVE PUT ON VARIOUS SITES HERE IN TOWN. I WAS EXTREMLY IMPRESSED BY YOUR STAFF AND MORE TO THE POINT YOU SERVEICE ADVISOR MR. DEAN GRAHAM, HE KEPT ME IN THE LOOP ON THE PROGRESS OF MY VEHICLE AND WHAT IT NEEDED. ALREADY RECOMMENDING YOU TO ALL I KNOW. THANKS, MARSHALL PENISTON

Mary

Jan 28, 2014

I had a great experience with working with Mr. Michael Scott. He was top of everything, working to make sure I was more than satisfied. I think he went about and byond to ensure my buying experience would be one that I would come back to Cheveland without a doubt to purchase another vehicle if the need is should arise. I HAVE ABSOLUTELY NO COMPLAINTS!!

Michael

Jan 28, 2014

Blake Powell and Jessica Lesikar were the best sales people I have ever dealt with. Absolutely loved my experience at chevyland would go there again and refer all my friends to go there.

Randy

Jan 28, 2014

My last several vehicles have come from Chevyland. This is due to courtesy, good deals, and the professionalism of the sales force. I know Chevyland sells hundreds of vehicles, but the sales team made me feel special.

Robert

Jan 28, 2014

I did not have to wait long and everybody I seen spoke to me and I got the vehicle I wanted. Perfect place chevy land

Steven

Jan 28, 2014

Problem fixed very quickly and excellent service.Had special orderd a part and called and said it was in.Brought it in the next day and was able to get it back by early afternoon.

Donova

Jan 5, 2014

I referred my daughter to your dealership when she was searching for a new vehicle. She received excellent service and was well pleased with the vehicle that she purchased.

David

Dec 31, 2013

The customer service department was amazing. I worked with Chris Philyaw on my vehicles needs and he did an excellent job. He was knowledgeable about my vehicle and clearly stated what needed to be done and what was covered under my warranty. I will definitely be using him again.

Robert

Dec 31, 2013

Justin was right on the money in what I want as a salesperson. He showed me that he had listening skills which immediately got my respect. Listening to the customer is key and that's why he made the sell.Todd Harrison

Dustin

Dec 30, 2013

My experience was great. The wait time for financing was a little long but my Sales Rep was friendly and took time to talk with me instead of running off to another customer. I will buy another car from this dealership. Thank you.

Eric

Dec 29, 2013

Mr. Cutright did an excellent job helping me purchase my first vehicle. He was there every step of the way and made sure that I knew every available option. I am very pleased with the staff at Chevyland. Everyone there is very professional and very very helpful.

Ralph

Dec 29, 2013

Thank you for being open on Saturday, and the fast oil change service. Just wish you would have one Tech guy on duty for small stuff like reprogram key fobs and little stuff like that.

Kenneth

Dec 27, 2013

The actual purchase process took a long time and we were left alone and unattended. My daughter knew some of your employees and had it not been for conversation with them the experience would have been much worse. During the introduction to the functionality of the car it was obvious they were not well prepared for it. The corvette is a new model for 2014 but that should not excuse poor preparation. The car is exceptional and is placed to compete with Jaguar and Porche and possibly with Italian exotics. The car manages this but the professionalism of your people does not. I own one of each of these cars and deal with the dealerships regularly some I am in a position to judge

Todd

Dec 21, 2013

Charles was very helpful and knowledgable about the truck and selling process. He was able to answer my questions and show me the benefits of driving a Chevy. THANKS Charles!!

James

Dec 20, 2013

Fast and convenient service....nice to have shuttle service so you are not just " stuck " there...friendly and courteous staff experience on everyone I dealt with.

Norman

Dec 20, 2013

On the 2 nd I called about my car and was told by a female it was ready. When I got there from Texas Shane was wondering why I was there and upon explaining he informed me my car was not ready. Shane acted like a professional and took care of the matter and made sure I was taken care of. Shane saved the day and in the future if I use Chevyland I will make sure Shane takes care of me. Everyone I would refer I will also make sure that if Shane is not involved because he cares about your customers.

Timothy

Dec 16, 2013

my car salesman was wonderful he is so nice and helpful he is the only reason I bought a vehicle at Chevyland...great job and love my new truck.....

Linda

Dec 13, 2013

Shane was very informative and helpful with my regular oil change etc. and also about getting me additional information on replacing the driver's side door handle on my HHR. Always get great service and nice people at Chevyland.

Sherita

Dec 11, 2013

I recently purchased a certified used vehicle from Chevyland in Shreveport and I was introduced to Mr. Graham. He was very polite, kind, and professional. The service and the way I was treated was exceptional.

Courtney

Dec 9, 2013

It was an amazing experience. Melody Carter was such an excellent salesperson. She made sure I understood everything that was going on.Thank y'all so much!

Stephanie

Dec 4, 2013

The gentleman that helped me was very nice and knowledgeable. He informed me of the other items that need attention on my truck instead of just rushing me out of there like I have experienced with other places.

Vicki

Dec 4, 2013

very accommodating sales personsvery pleasant and listenedwill recommend to othersonly one thing it was very cold and was not asked if we wanted coffee I love coffee

cindyatsport

Nov 15, 2013

Needed to have my 90000 service exam and Chevyland took care of everything. Feel like I got a new vehicle. I be back for the next 90000 exam.

janet123lee

Oct 21, 2013

I just left my car and keys and instructions and phone number at 5:30 in the morning. They did the rest and had my car ready by 10am!! No hassles.

Lynda H

Oct 17, 2013

The staff at Chevyland was very professional. The salesman, Kyle Johnson, was most helpful in every way. He took the time to help me from the minuted I step on the dealership until I drove off in my new Malibu. He never tried to rush me and put pressure on me to purchase the car. He answer all my question explaining all the new feature of the new Malibu. I am very happy with my purchase and have already recommend Chevyland and Kyle Johnson to my family and friends.

Sandy S

Oct 3, 2013

I have a brand new Camaro. Unfortunately, it picked up a construction screw in one of my tires. While I was waiting for my new tire, Scott Cunningham listened patiently to my questions and was very helpful in guiding me in making decisions with some ideas I have about adding a little "bling" to my new black Camaro. As always, my experience with this Chevyland dealer just gets better and better. Thank you! I also bought this Camaro from this dealer. It was an Awesome experience. Chris Blackwell was my Sales Consultant and Greg Sharp the finance guy. No pressure, showing me and letting me drive vehicles that fit my guidelines of what I wanted, no trying to coerce me to try to buy something more expensive than what I wanted. A truly pleasurable experience.

Happy Chevy owner

Sep 11, 2013

By far the most pleasent truck buying experience I have ever had. Friendly/understanding and hard working staff. Chevyland has me as a customer for life

Susan S

Sep 1, 2013

It was an absolute pleasure doing business with Chevyland. Derrick, Layne, and Erick were extremely professional, knew the cars and were able to help my son and me pick out 2 new vehicles in a short amount of time. I appreciate Jerry Montgomery's sincere friendship and all he did to make this an enjoyable experience. We have already been recommending Chevyland to family and friends and will continue to do so.

Saints fan

Aug 30, 2013

Sales part went good all though Tammy never asked if I wanted any extras. When I picked up my Truck on Saturday and her trying to hurry me through the truck inspection and how to operate everything inside the truck there was no floor mats in it. At first she said she wasn't sure that it came with floor mats then she said that she would go get me some. When she came back she said they were lock up and I would have to come back next week. I told her that that would be a problem. I called the sales manger on duty ( Jerry Sanders ) but he would not return my call after I left several messages. So I called Anthony Thompson on Monday and he had the mats delivered to my house. That is the only reason I gave you 4 stars is on count of Anthony Thompson.

st

Aug 29, 2013

My service technician, Ryan Moore, was excellent. He made every attempt to discover what was wrong with my car-a 2012 Cruze with only 7500 miles . He even called me and asked if he could drive it home that night to try to get it to recreate the problem I was having- my brakes had completely failed with a cold start! Unfortunately, he could not. They put it on the rack, checked every line and conceivable thing. He did discover that a recall is coming out about the brakes in the Cruze - but GM says it is safe to drive until the recall and parts are announced. NOT TRUE!!!!! My brakes FAILED with a cold start- that is NOT SAFE and I think GM is WRONG for saying it is safe to drive until the recall. I have a cold start every morning when I go to work and a cold start every evening when I leave work- that is twice a day every day that my brakes could AGAIN FAIL. The dealership and their people were wonderful, but GM rates a big zero with me!!!! The store manager, Mr. Welch was extremely helpful trying to contact GM about the situation- but for GM to say it was safe to drive is moronic! The temporary solution GM came up with was to replace a vaccuum and to bring the car back in once the recall comes out and they have made all the parts necessary. Hopefully I won't have another situation of failed brakes before then. Thanks GM........

MB6879

Aug 27, 2013

Chevyland gave me the BEST first-time-buyer experience. I am LOVING my new Equinox. Layne Huckabay was a pleasure to work with. He assessed my needs and put me in many vehicles until I found the perfect one. Thank you Layne and Chevyland! Shop at Chevyland, you won't be disappointed!

Elizabeth L

Aug 24, 2013

I am so pleased with the service (and my new Equinox). The people could not have been more thoughtful and courteous.

MichelleS

Aug 21, 2013

I had a great experience at Chevyland. Sil Taylor is an outstanding sales professional and ver knowledgeable. The buying process was stress free. Visit Chevyland for you next car.

frances k

Aug 16, 2013

Lane Huckably is a great salesman and respectful, andknowledge of the vehicles we were interested in purchasing in the 2014 Impala and the 2013 Silverado.

janet123lee

Aug 16, 2013

Fixed my little car and got it back to me before I had to go out of town - no hidden costs, no hassles - even gave me a loner to drive.

"LDUB"

Aug 14, 2013

I could write a book, but will let it suffice to say that all my experiences at Chevyland have been Top Notch!

Emily H.

Aug 12, 2013

Chevyland is the best place to purchase a car. They have the most when it comes to inventory. The customer service is great. Ask to speak with Derrick or Bret, they take care of business.

Aaron Colley

Aug 8, 2013

Joel was extremely helpful in finding us the exact vehicle we were looking for, and Jay was set on getting us the payment we needed. We are very happy with the courteous and quick attention we were given by all involved. We will definitely be looking to Chevyland for our future vehicle purchases.

JHerrera

Aug 5, 2013

my advisor Ryan was awesome, my suv was on the promise time, thank you

sherden24

Jul 31, 2013

Shayne Dixon was our salesman. He was knowledgeable and patient. I have dreaded buying a car because I have had several run-in's with salesmen in the past who I feel wanted to just sell me something. Shayne really made sure that I wanted what I wanted. It was NOT about him making a sale but that we were truly satisfied with what we purchased and would be for years. I would recommend anyone to Shayne and to Chevyland. The whole process from the time that we walked in until the time we drove off was extremely pleasant.

Angie and Matt

Jul 25, 2013

Everyone was very easy to work with. very friendly. We live 2 hours away, so we did most of the deal by phone and email. everything was ready when we arrived at the dealership. Most pleasant experience I have ever had purchasing a new car! Shayne Dixon and Anthony Thompson took great care of us.

Cody

Jul 13, 2013

It was an excellent experience and I will defiantly recommend friends!

Zeke

Jul 4, 2013

Chevyland is the best dealership I have ever visited. The customer service in the service deparment was/is outstanding. Out of all the service advisors, Ryan Moore stood out. He is a focused, driven and straight to the point individual; handles all questions and concerns effectively and efficiently. Not only did Ryan Moore was excellent in answering my questions, our sales professional, Dillon Wilkerson, was also considerate and professional in answering my questions as well. Ryan Moore handles customer service with the utmost integrity and respect as well all service advisors, sales consultants, and financial advisors have done, but Ryan and Dillon both excelled going above and beyond in taking care of my vehicle for this visit and future visits should it need repairs. I hope my vehicle is in great condition for years but just in case it will need service, Chevyland is the go-to place. I would recommend Chevyland the place to buy your new Chevrolet vehicle and to have your Chevrolet vehicle repaired. I can not thank you enough, keep up the outstanding work Chevyland!

Zeke

Jul 2, 2013

Chevyland is an excellent dealership that gives its customers excellent service with the utmost respect and integrity. The dealer, Dillon Wilkerson, was/is excellent in handling our questions and extremely knowledgeable in the area, as well as their team leader, Erick. They are excellent representatives and would recommend them. This dealership is the best in the area, unlike others that were not as excellent as Chevyland. We were in awe in the service we were given. I would, and will, recommend Chevyland to anyone and I myself will return if/when I should require another vehicle. Many thanks, Dillon, Erick, and Chevyland!

Carol

Jul 1, 2013

Chris Blackwell listened to me and my needs and wants,and made it happen! Couldn't be happier with my new Equinox!Thanks!

Deanna

Jun 29, 2013

Dean was extremely helpful. He gave great customer service and made the whole process very pleasant. In the future when we need service we will ask for Dean to assist us

Renita Smith

Jun 28, 2013

I have purchased 3 vehicles from Chevyland and each time I received great customer services. I wouldn't trade my salesman ( Michael Scott ) for anyone. He answered all of my questions and explained everything in detail and ensured me he was just a phone call away. I couldn't have asked for more. Thanks! Chevyland.

JessicaL

Jun 27, 2013

Justin, along with his team was extremely helpful and very mindful of my time. I have bought all my cars from Chevyland and so has my family, and we will continue to refer people there.

Tiffany F

Jun 26, 2013

My fiance and I had a wonderful experience at Chevyland. We were greeted by Mrs. Pamela Hoffman with such a welcoming manner. She was so friendly and answered any questions that we had about the vehicle we were looking to purchase. All the staff at Chevyland was very nice and we definitely felt that all our needs would be completely satisfied. We had a great experience with buying our first new vehicle.

Anthony Q

Jun 24, 2013

Prior experiences has not been that good, however this visit was much better. The service people were all friendly and i was treated with much respect. The service center worked really fast and my vehicle was ready in no time at all. I was very pleased with the service i received. However i was still unable to give a rating higher than a 5 based on my prior bad experience. I am forgiving, but it will take more that one good visit to make me forget about the other ones that wasnt so good. But i feel that the staff is on the way. We will see the next time if all past wrongs will be forgiven.

John C

Jun 14, 2013

I had an ecellent experience buying my new car. The sales representative was very polite and knowledgeable. And if I ever purchase or know anyone that's thinking of purchasing a new car or truck I will most definitely recommend Chevyland as the dealership of choice because of its excellent service and great staff.

Chevy Family

Jun 7, 2013

I emailed Chevyland and was immediately put in touch with Josh Knowles. We had recently purchased a 2012 Silverado, but wanted an upgrade. When I arrived Josh was ready to show me everything on the lot after I told him what I was looking for. The first truck was the only one I needed to see. Everything went great except waiting on the buying process. It took almost two hours to complete after I was called back to come pick up my vehicle. And everything was not complete until a few days later. Aside from all issues with the deal I will still continue to use Josh Knowles as my salesman.

sjk

Jun 7, 2013

Chevyland has superior customer service. I am treated with respect, and I can count on being treated fairly as well. Excellent communication skills with service people makes this place a great choice for car repairs.

mereberi

Jun 6, 2013

everyone made sure I was taken care of while I was there

bboone

Jun 2, 2013

Drove right up on Saturday afternoon, service writer asked what I needed. I told him I needed an oil change, he wrote it up and told me it would be approx. an hour. After a reasonable wait he came an got me and told me they were finished. Thanks for the promt service.

Sandy Averitt

Jun 2, 2013

I went in looking for a used truck and my saleman,Layne Huckabay, showed me that I was able to buy a new 2013 Silverado for less money.I was able to go home that same day with my new truck and I am loving it. It was great working with Layne Huckabay, he has my business in the future.

catina

May 28, 2013

my experience at cheveyland in shreveport,la was great. Mr Graham was very helpful, professional, friendly and explained everything in detail whereas i could unerstand concerning my service problem

MemphisGuy

May 25, 2013

This was the first time I met Layne Huckabay face to face, although a friend referred me to him several weeks ago. Prior to me meeting him in person, he researched what I wanted and presented me several great options. I was coming in to town to visit family, not really seriously looking for a vehicle to purchase that day but he showed me options I hadn't thought of and helped me find the perfect Tahoe I was looking for. Even though I live in Memphis, I would probably come back and see Chevyland again. I really appreciated Layne's support and proffesionalism.

b24bro

May 23, 2013

Chevyland was able to provide me with a vehicle I needed and at the price I was willing to pay. Derrick Thomas was a great salesman that did not add pressure. That was a major plus. He was able to answer my questions or find out the answer. Great experience all around! Will tell people to go to Chevyland for sure...in fact, I already have.

Rachel

May 16, 2013

Right away my husband and I were greeted by Shayne when we stopped to look at the Rocky Ridge Z71's. Shayne was very knowledgeable of the vehicle and what he wasn't sure of he quickly asked his superiors and got the answer right away. He was very down to earth and straight-forward with us. We never felt pressured or pushed like we've experienced so many times at other dealerships with ridiculous sale tactics. After the test drive, Shayne did everything possible to satisfy and meet our wants or needs with the vehicle. The staff at Chevyland were wonderful. We even got offered fried chicken :) we were informed the GM of Chevyland is a preacher and runs a tight ship and it was apparent. Everyone was professional and courteous to us and were just as excited as we were about our new truck and it didn't seem like the type of excitement like they just made a sale, they seemed genuine about the whole thing. When the sale was finalized Shayne drove back to the dealership with us to fuel up and make the small changes to the vehicle we asked for. The people at the dealership were just as nice as those on the lot at the century-link. We didn't have to ask for a thing and all our wants and needs were met and then some. Shayne was by far one of the best salesmen we've ever worked with. Chevyland has promised to take care of our truck and we feel confident we won't shop anywhere else. Thanks to all at Chevyland, keep up the good work. God Bless You All, Chris and Rachel Walker

Repeat Buyer

May 15, 2013

Layne and Erick are AWESOME!! I went to the car show at the Centurylink Center and was very impressed with these two gentlemen. I purchased another vehicle from them (this makes the 5th vehicle I have purchased from Chevyland).

RBACH

May 1, 2013

Chevyland understands value added service. I have purchased several vehicles from them over the years and they have always provided exceptional service.

StormTrooper

Apr 15, 2013

Love the truck. Love the people. I will always buy my vehicles from Chevyland!

Donna "Saints Fan"

Mar 25, 2013

I love my new Camaro RS! Thank you Chevy Land and Chris Curley for making my car purchase experience enjoyable!

Susan

Mar 20, 2013

I recently drove my 2009 Malibu in for repairs due to a funny noise coming from the front end of my car. I was immediately greeted and asked how I could be helped. I asked for Dick Welch and was immediately shown to his office. Mr. Welch took the time to ask me questions about the problem I was having and placed me with Ryan, Service Advisor. Ryan took care of all paperwork and made arrangements with Al for the repair and asked if I needed a ride somewhere. He called me and told me my car was ready in just a few hours after I left. I am very pleased with my service and will purchase my next Chevy from Chevyland.

Woody

Mar 20, 2013

I went online to look and research possible vehicles on a Friday morning, and after a few minutes I selected to send a notification to Chevyland. Within ten minutes of that notification I received a call from Chevyland accompanied by a voice mail from a Representative. I arrived at Chevyland shortly after and asked for Pam(the rep that had called) and from there Pam and I went to work finding the right vehicle for me. We reviewed several different trucks on the lot and Pam noted the differences between to the trucks. After completing a tour of the lot, we took a similar model truck out for a test drive and she explained the different features of the vehicle, all the while allowing me to be comfortable. After returning from the test drive, we reviewed the on lot stock through the online service and while doing so we were able to narrow down the list of trucks to 4 that had all the features i was seeking. We identified those trucks and the first one we came to was MY new truck. After finishing the "hard part," we submitted the paperwork for review. While the paperwork was being reviewed, Pam took me on a guided tour of the facility and explained the various services they provide for their customers and introduced me to other team members that i will be working with in the future. After my review, it took little time to finish the process and for them to get the vehicle ready. I drove my new vehicle from the lot with no problems at all. It was a very helpful and productive process, and was much easier than i expected it to be.

Inez D. Marshall

Mar 15, 2013

I was greeted by Dick Walsh immediately when I pulled into the bay. He then told me that he had a promotion and would not be my service man anymore. He told me I will get someone to help me. I asked would he be just as concerned about my vehicle as he was and he said yes. He sent Jim Mitchell to talk with me and I am totally satisfied with him. He explained to me everything that he was going to do with my truck and if there was a change in anything he contacted me to let me know. My car simply purrs now!

DebbieW

Mar 5, 2013

2011 Buick LaCrosse had a major breakdown on a Saturday. Service manager had my vehicle towed to their facility and had a courtesy vehicle waiting on me when I got there. Service was completed on my vehicle by Monday afternoon. Would recommend without reservation.

Always in a Chevy

Sep 20, 2012

I found a 2011 Silverado with only 9k miles at Chevyland. It was perfect and exactly what I was looking for. I called Chevyland and spoke to Derrick Thomas. He had my truck cleaned and pulled up ready for me look at when I arrived for my appt. It was easy and fast. Thanks Chevyland I wont buy anywhere else.

SaintsFAN

Sep 20, 2012

I would not dare take my car or buy a car anywhere else. The salespeople and management are so professional!

Tiger bait

Sep 20, 2012

I have purchased three Trucks from Chevyland and they are by far the best in the State. They give you a fair number on trades and they work hard to get you happy with price and payments. Don't waste your time anywhere else! If you drive anything other than a Chevy your missing out! Trade now lol

navy1

Jul 19, 2012

was a great help to me will recommend to any one...

larue

Oct 26, 2011

I purchased a 2008 preowned GMC Yukon from Chevyland today.The entire process could not have been better.Got the price I wanted to pay without a problem.