Classic Honda of Midland reviews

laura01

Oct 31, 2016

No feeling of being "pounced on" at all! Tiffany, my sales lady was very knowledgeable about the vehicle I chose, and was really a "go getter". She was very friendly and willing to help in any way she could. Kathy, the new car manager was also great! Roger, the general manager actually took time to come by and discuss some of my options with me. Finally, Humberto, the finance manager was also very nice to deal with. It was all a great experience! I would recommend all to visit the dealership! You will in no way feel like you are in a "pressure cooker"! They were all very professional people, and made me feel very welcome there.

Pamela Sue C.

Oct 26, 2016

The staff was very helpful and friendly! Arnold was fantastic to work with and went above and beyond. He is very customer service oriented and polite. I am very pleased with the level of customer service here and would highly recommend this dealership! Thank you also to Peter, Kathy, Roger, and Humberto for a great experience!

Happy Customer

Oct 19, 2016

Bryan was great! He explained all they were going to do (2 recalls) and also offered me a deal on the alignment I wanted to get. They had arranged for a loaner vehicle, and even washed my car since they kept it longer than anticipated. I found them to be professional and easy to work with. My only issue is that I got charged $25.00 for them to put in a $2.00 part - but I guess that is pretty standard. I will return to them for servuce. It is refreshing to feel that you can go to a dealer for service and not get ripped off!

Dshea

Oct 17, 2016

They were very friendly and easy to deal with. No pressure, knowledgeable. I have had friends and family in the car business and this was one of the easiest purchases I have had and I have owned 25 plus vehicles in my life. If your looking for a Honda this is the place to go.

Haley Mc.

Oct 17, 2016

Cesar was awesome!! He knew everything about all the cars I looked at. He made the process of buying my first car super easy! I would definitely recommend him and Classical Honda of Midland to anyone who is looking to buy a car!

Kevin N.

Oct 15, 2016

Shopped multiple brands and towns and after seeing vehicles and Q&A with Cesar I made the purchase that day. Very professional and an expert on all aspects of the cars! Will return!!KN

Dendei

Oct 14, 2016

For a 1st time car buyer, my apprehensions we're settled down as they are all very accomodating and helpful in Honda of Midland. The sales person is very knowledgeable about the cars we we're interested in. Highly recommended!

MR

Oct 8, 2016

Very helpful. Bryan and the service team went above and beyond. They made sure my car was looked over completely and fixed right and followed up to see how it was doing a couple weeks later. The customer service was excellent - they were always available to answer my questions.

pamelamcarthur1995

Oct 8, 2016

Stephanie Martin was so great. She knew so much about the car I was interested in. After only a few minutes I knew all about not only the luxuries but about the safety features as well. She helped me with my decision of which car and then pointed me to the right person to help me with financing. This woman really knows her stuff and I highly recommend her !!!

Kim7

Oct 7, 2016

When I met my sales rep she was very informative. She's a very sweet and helpful person. You can tell that she sincerely cares about her guests. She still checks up on me to this day. I liked her so much that I would recommend "Stephanie from Classic Honda of Midland" to anyone.

Pam Mancha

Oct 3, 2016

I have never had such a good car buying experience. It was fabulous! Cesar could not have been nicer or more accommodating. I am so happy with my new Honda!

Sonia Rodriquez

Oct 3, 2016

This was mine and my husbands first time buying a vehicle and Mrs Lisa answered my call when I was in question about a vehicle online and she was soooo sweet and was determined to help my family get the right car at the right price we needed, so much so I stopped looking around when she called me back very excited about a 2007 Hyundai with only 23000 miles on it! It was actually Mr.Sam's car who works at the dealership and wanted to help us out by selling it to us for $8350! Praise Jesus our prayers were answered, we went in the next day and purchased the car and with Mr. Sam doing our deal it was a very pleasant experience. Even signing our paperwork with Mr.Kalyn was enjoyable because he made us feel like family and the crew cleaned up the car inside out so nicely and were very friendly. I cant say enough of how blessed we were to have such a wonderful first car buying experience we are excited to do more business with them in the future and recommend everyone to the Classic Honda of Midland.

love

Sep 30, 2016

Got a oil change at Honda this morning. Red Andress took care of everything and it was great service and also was able to tell me additional work that my car needed. Just want to thank him very much! I will see you in the future.

Aggie

Sep 28, 2016

Worked with Arnie Rodriguez and Sam Price working an Accord. Spouse not willing to trade right now, so we did not reach the sales point. But Arnie and Sam were easy going, not pressuring, and honest. I look forward to possibly doing business with them. I thought all car dealers in Midland were high-cost high-pressure endeavors, but was pleasantly surprised with the initial sales price offer I received on the Accord.

Markparch

Sep 28, 2016

My car buying experience was great. Good quick responses for pricing and great follow up. They worked around my schedule and got me what I wanted.

Michelle E Taylor

Sep 28, 2016

I gave Red an overall rate of 10 being the best because he helped me out with not just my airbag issue. He helped me out with my window being broke too. He got me a better price then what I was getting from Safelite. When we went for my airbag he got me in and out as fast as he could. He also showed me the corrosion on my battery to be aware of it to get it taken care of next time.Thank you

satisfied/vulnerable/singlewoman

Sep 27, 2016

I visited this facility to have my vehicle checked. They were honest. The sales peson explained the sitaution and allowed me to speak to technician. i didn't require reapirs at this time but am aware of what i need soon. It would have been so easy to take advantage of me. I will get my service done at this facility.

Wanda54

Sep 27, 2016

Cesar listened to me and understood my needs. I could not have asked for a better experience. Everyone at the dealership welcomed me and made me fill at home.

Jo

Sep 26, 2016

The best dealer for buy a car. They are very friendly and try you be happy with the options and the purchase. I really recomanded

JUAN FERNANDEZ

Sep 24, 2016

Cesar Gaudin made this buying experience very easy, he was very friendly, clear and explained everything regarding the options to buy or lease, car features, etc., always willing to answer all my questions. All at the dealership were very friendly and helpful. 100% Recommended. Thank you!

Sergey Rostopchin

Sep 24, 2016

Stephanie Martin was sales representative who helped me to select new car. She was friendly and professional. What I like most that she was not trying to load me with with most expensive options or car but only showed and me what I selected and wanted to see! All other sales representative were extremely helpful too. I'll definitely buy again at Classic Honda of Midland and recommend this dealership to my friends.Thanks you!

Satisfied customer

Sep 23, 2016

There have been many changes since my last visit. I was extremely impressed with Red Andress. He was honest, upfront, and attentive. I witnessed this with several other customers as I waited

ISoto

Sep 22, 2016

James was very friendly, professional and knowledgeable! I would definitely go back to Classic Honda and I would recommend him to my friends and family!!

Mikeinwesttx

Sep 22, 2016

I cannot be happier with my car buying experience at this dealership. My salesman was Michael Sierra. He was extremely helpful. I live about an hour and a half from Midland in a small west Texas town so a lot of information was via texting and calling. Michael responded immediately to any questions I had about this deal. I never once felt any high pressure sales technique on his part which was a real difference from most of my experiences from other dealerships I've dealt with over the years. We came to what I know to be a fair deal. I drove away in my Honda Ridgeline knowing the next time I buy will be with this dealer and this sales rep. I went back in to have a clear coat put on and while waiting whatched the service team get people's car problems taken care fast and efficiently. Special thanks to Roger Harris and Red for the great service. This the first time I've ever taken the time to write a review but these folks at this dealership deserves the high praise.

Dmarie13

Sep 21, 2016

Everyone was so kind and friendly definitely going back to get my oil changed here again the wait was not long at all. Keeping them in consideration for a vehicle as well

jasmrand

Sep 21, 2016

Azareia Herrera made it easy for us to find the car we wanted. She was very helpful and went way beyond the call of duty to accommodate our needs.

Holland814

Sep 20, 2016

Felicia Lopez was amazing to work with. She did everything possible to help me get the car I have always wanted. She genuinely cares for her customers needs and desires. I would not only recommend Classic Honda but I would also recommend Felicia.

Colynng03

Sep 19, 2016

I highly recommend classic honda of midland to anyone. They got me in a honda ridgeline and I love it. By far the best dealership if ever experienced. If you want someone who's professional, honest, friendly then classic honda of midland is the choice to make to get you in the right vehicle.

tanelson

Sep 18, 2016

Short and to the point. My experience was the best I've ever had with a dealership. Felicia Lipez you were awesome. You know your stuff!!!

Midlandamador

Sep 17, 2016

Excellent service. Found it strange there were 4 bolts sheared off and had to be replaced. Everyone in service went out of the way to service my vehicle.

DebbyWortham2763

Sep 16, 2016

I had a great experience, Stephanie Martin, my salesrep, made everythinggo fast and smooth.I leased a 2016 Honda Pilot and traded in my 2nd Pilot, a 2007 Pilot. Thanks,Debra Wortham

Satisfied Customer

Sep 16, 2016

It was so refreshing to find a dealership that really understands the definition of excellent customer service. Brian in service went above and beyond what was required to insure that my experience with Classic Honda was more than I expected. I will continue to take my Honda to their shop for all of my maintenance.

controlfreak65

Sep 15, 2016

We found a great deal online for a used Honda van. I sent an inquiry e-mail that was answered by Miss Stephanie Martin. She set up a meeting on the phone and suggested looking into a newer vehicle plus seeing the older model. We met at the dealership and she had the older and newer model van ready for inspection! She showed us every safety feature and we test drove both. She was honest, really nice and very smart! I'm happy that she showed us both options, but the older van fit our budget. As is warranty, but she still checks in with us to see how our van is doing. We still get a free carwash! Kathy worked very hard to find the best financing for us and we were thrilled at the offer we got!! Over all, this was an excellent experience for us. We will recommend others to try this dealership out. We even saw the owner in there talking to customers. Everybody is professional with a relaxed confidence and easy going personality. Happy us!!

Bazinga

Sep 14, 2016

Helpful, friendly, knowledgeable employees! Stephanie was super helpful in the vehicle selection process and still has great customer service even after I've already purchased my vehicle! Pete gave me a fair price on my trade in. Because of them I was able to purchase the vehicle I really wanted & love. I will definitely recommend Classic Honda of Midland to anyone looking to purchase a vehicle.

Bucky

Sep 14, 2016

Although it took a long time for the dealership to receive the parts necessary to complete the safety recall repairs, once they had the parts, they were very quick to notify me, schedule the repairs in a timely manner. Brenda was extremely efficient, friendly and respectful of my time and concerns. The dealership provided a ride home and picked me up as soon as repairs were completed. I never had to waste time waiting or to wrangle with scheduling.

alemendoza

Sep 13, 2016

Great and friendly employees!! Cesar Gaudin, has been by far the best salesman I have ever encountered! He explained everything so well and made sure we knew our new car!

C. Tyerman

Sep 12, 2016

We had a first time salesman however he was far more professional than any others we had fealty with in the past. The trade in went smooth and we had our upgrade in no time. Much needed for our family. Definitely recommend to anyone looking for quality products and professional standards!!

Carguy432

Sep 12, 2016

Very great timely service. Great people. Very helpful in my understanding of what I needed for my vehicle and all service as well. Defiantly will recommend to anyone and will be back in future

maggy1

Sep 6, 2016

Classic Honda is not the typical dealership, and the employees are not the typical car salesmen. Arnold Rodriguez was very friendly, courteous, patient, and helpful. He answered all questions, provided options, and followed up before, during, and after the purchase. No high pressure; just excellent service.

Happy gal42

Sep 2, 2016

Everyone was very curious and professional. I got all of my questions answered, got all the help I needed and it was a stress free experience. Buying a new car has never been so easy! I recommend Mark & Sherrie to anyone looking to buy!

Patsy Culver

Sep 1, 2016

Buying a car has come a long way with the internet. Went armed with info and they handled it well. Will Recommend for good job!

Donna

Aug 31, 2016

MY TAHOE WAS NOT RUNNING PROPERLY AND BY REFERRAL I TOOK IT TO CLASSIC HONDA IN MIDLAND. RED ANDRESS AND WILLIAM THE TECH GOT IT RUNNING IN A TIMELY MANNER. VERY NICE AND PROFESSIONAL SERVICE. I HIGHLY RECOMMEND THEM .

prh

Aug 31, 2016

From the first inquiry online to the sale, I was treated with respect and attention. My being without transportation at the time, the salesperson (Sherie) even came to pick me up, let me drive back to the dealership, and then listened to my needs, budget, and concerns in a relaxed environment. I was introduced to the sales manager, the general manager, the financial manager, and even eventually, the owner of the dealership itself. All of my questions were answered honestly and clearly and even after the longer test drive, I didn't feel pressure to buy. I know I will enjoy doing future business--sales and service--with Classic Honda of Midland. Because it was raining on the day of the final sale, I was even assured that when I brought the car back, once the weather cleared, the car would be detailed as a new car should be. I was given business cards of the salesperson and financial manager in case I had problems, concerns, or questions in the future. From inquiry to the sale, I was treated as a valued potential customer--after the sale, I am sure I will be treated like "one of the family."

LadyBugg

Aug 30, 2016

I went in to see where I was in my trade so I could work to get to where I needed to be to trade it in. Turned out that I was able to trade in!

Olivia1987

Aug 27, 2016

Caesar was very helpful and accommodating. Made me feel comfortable, at home, and understanding to my needs. Would definitely recommend to family and friends. Im so happy with my new car!!!

Audi2010

Aug 20, 2016

I took my 2010 Audi in to get my brake pads put on. I was met by Red the service guy. I explained to him my situation. He was respectful, enthusiastic and ready to get my car taken care of. I was very thankful he told me he would have his master mechanic work on my car. About 10 minutes later he came back to have me go out to my car only to find out that I would need rotors as well. The mechanic explained to me what they should look like and I saw that I was going to need them replaced. Red gave me an awesome deal. I felt relieved at the price he showed me. Since now it would be several hours before my car would be finished they have me on of there cars to drive. When I returned my car was safe to drive again and they washed and detailed it as part of the service. Thank you Red and William for the best customer service I've experienced in along time. When ever I need work on my car I will be bringing it to classic Honda

Don in Odessa

Aug 15, 2016

Most of the communications concerning purchase was via phone and/or text after I picked out my truck. Not a bunch of waiting around at the dealership was terrific. PLUS...got a wonderful deal with the maintenance package! I am very pleased with the sales and service staff so far. They showed me how everything worked...such a breeze!

Hayden Price

Aug 10, 2016

The trend will soon change in Midland if Classic if Classic continues their ways! I drive a 2015 GMC Duramax. I had some warranty work done at the GMC and they just couldn't seem to get the job finished. After learning that the Honda store employees diesel techs, I stopped by and the experience was second to none. These guys are professional, friendly and know how to handle their business. I recommend anyone that needs work done, to stop by and visit these guys first!!

Jennifer

Aug 8, 2016

Was treated very welcomed! We drove around looking at other vehicles at other dealerships and not one person came to help! As soon as we drove into Classic Honda of Midland Cesar Gaudin was there! He answered all of our questions and if he didn't know he was going to find out! I would have to give this guy 6 stars for his service. You can not find many people that work in sales with a good heart. Thanks Cesar Gaudin I'm happy that Classic Honda of Midland has someone like you working for them!

Helen

Aug 7, 2016

The salesman led me to believe that the extended warranty included routine maintenance-WRONG! He added the routine maintenance on, DOUBLING THE COST OF WARRANTY!!! I waited three hours to go through finance, signed just to buy and go home. When the oil change coupons arrived, I realized what the salesman did and immediately initiated cancellation. Mark Porter in finance didn't process my cancellation for several weeks! By the time he did, I had refinanced to get a better rate (as I had told him in email). Instead of checking, the dealership sent the refund to Ally where my loan had been paid off for a month. After 6 weeks, I'm still waiting for resolution. In 29 years of car-buying, I have never seen such under-handed incompetence.

Amy Dominguez

Aug 1, 2016

We had a great experience going into Classic Honda. The sales ladies were so nice and great. They helped us get into a new car and take it home the same day. They even have called several times since then to make sure everything is running great with the car. This dealership has amazing customer service!

Jeff Coulter

Jul 30, 2016

My salesman was Cesar Gaudin. He was literally waiting outside when I pulled into the dealership and showed me that he was totally committed to putting me in the right car. I had some challenges including a trade-in that did not have a lot of value and that I owed far more on than it was worth.vHis boss, the sales manager Roger Harris (a former Marine and all-around great guy) could not possibly have been more helpful in finding a car that I could afford even though I had negative equity. Mark Porter, the finance director, went out of his way including getting authorization for the dealership to absorb half of my negative equity as well as getting me a far lower interest rate than what my credit would normally allow. Joey Gabarda has built a business that focuses on taking care of employees so they take care of customers and keep them coming back. This is my first Honda, but it definitely won't be my last, and I'll only buy from this dealership as long as I'm in the Permian Basin. God bless, guys!

Awh1979

Jul 28, 2016

Was told by odessa Honda needed new part; that I did not need. Saved hundreds.thanks foe being honest; no problems since visit..great service

Jessica

Jul 27, 2016

It has been more than 10 years since Ive purchased a new car. Car shopping is not a friend of mine until I ended up at Classic Honda. The staff was very friendly and helpful. Stephanie was very knowledgeable about my new Honda CR-V. Roger was friendly and helpful with my trade-in. Sammie had a great welcoming smile. After getting my papers signed, car washed and filled up with gas Stephanie, helped me setup my phone and showed me again all the features on my new car. Thank you guys and gals!! I love my new Honda!!

greyes1000

Jul 23, 2016

great customer service with my oil change! Brenda explain whats going with my car very kind Vicky treated me respect I would recommend anyone to them. Great saleman that help get the car were Kalyn and Mark who help me with my Honda.

jc.yami 2016

Jul 22, 2016

The plan is to just look around to see some model that fits our budget, when we got out, we had our car! Thank you Stephanie, the young, vibrant, aggressive salesperson of Honda Classic of Midland. We are so happy with your service, You are Excellent!!

Kelly Kingston

Jul 18, 2016

Needed a good vehicle, my husband and I went to Classic Honda of Midland. Our salesperson Stephanie was wonderful. There was no pressure sales tactics.

baker, benita811

Jul 12, 2016

I am so glad I stopped at Classic Honda--when I go out car shopping, I'm buying!! Azareia Herrera, was my consultant and she was a good one. I wanted an SUV, that I could afford, I test drove a CRV--wonderful ride--short story, the one I drove was out of my range, did not want a pre-owned, my credit was a little on the short side. Got ready to leave without a car and the business began to help find a car I could purchase from around the area (talking above and beyond) and low and behold they did, my consultant drove to Abilene and picked up my new CRV-LX, she called and I went down and made my purchase called my husband, picked him up went to get dinner and his comment was--this is not the same, after riding in a CRV for a few days the LX was not the car he wanted--7:00 am the next morning I began calling Miss Herrera, she returned my call and I had to let her know my husband did not like the LX I purchased. Immediately she went to work talking business about me getting there before paperwork went out to finalize the deal---Thank God, she called me back and got me in and low and behold I was able to get a different CRV (upgrade) nicely loaded for just a little bit more and my Husband and I have been happy ever after! Everyone from Miss Herrera to the financial manager and even the Owner were wonderful--talk about above and beyond, they all were! I recommend anyone shopping for a new car go there, they all are ABOVE AND BEYOND the call for customer service! Thanks Classic Honda of Midland, Texas and expecially Azareia Herrera!!

KirkSnell

Jun 29, 2016

Great staff with plenty of service beyond the sale. They will do their best to make your car deal one of the best ones yet. I wasn't officially looking for a Honda at the time I was looking for a good preowned and they had many to choose from but instead I came out with a new civic. Which I was very happy with the deal and the interest rate along with the service plan. These folks are honest and hardworking and will work for you and not screw you over like many of the other dealerships in the area. They have all the right answers and know their lot better than any dealership I have ever dealt with.

LC123

Jun 27, 2016

I met with Ashley. She is very professional, knowledgeable and patient. I told her what I was looking for in a vehicle (mandatory features, price, vehicle style, color, etc). She did a great job customizing vehicle options based on my preferences. I enjoyed working with her & recommend her to anyone in the market for a vehicle.

Markatcelmarcounseling

Jun 24, 2016

Andrew was knowledgable, patient with our questions and very down to earth without any high octane sales tactics, great dealership and great guy! We'll be back for sure!

Courtnie

Jun 20, 2016

The staff was helpful and willing to work with me and my needs. Very patient, friendly, and understanding. Ask for Sherri, she made sure I got everything I wanted.

Ray

Jun 20, 2016

My wife and I experienced excellent customer service at Classic Honda of Midland! We ended up driving off in a new Honda Accord Sport. Sherrie Lancaster was our sales person who kindly approached us with a friendly manner and walked with us while we looked at the vehicles. We had several questions and she gladly answered them with no hesitation. It was a hot day to be outside so we were given cold bottles of waters while we browsed the lot. Once we test drove the car we were happy with the whole process afterwards was very simple and understandable. No pressure what so ever and Ms. Lancaster made sure we were satisfied with our decision, which we were. She took the time to walk us to the service department and introduced us to the service team, and also advised us about maintaining our new vehicle. The service team were also friendly and we met the new service manager, Dave I believenot sure, who was also very friendly and kind. Overall, we were very pleased with our experience at Classic Honda of Midland and we cant wait until our first visit back. Highly recommend to friends and family.

Tim

Jun 20, 2016

During a recent visit to Midland, my wife and I decided to stop by Classic Honda to check out the new Honda CR-V; we had been in need of a new vehicle for some time and had been considering a CR-V. The staff was friendly, courteous, and patiently answered our questions. In the end, there was no doubt in our minds that we were going to drive off in a new Honda CR-V (after purchasing it, of course). We plan to be driving our new Honda for a long time, but when the time comes to buy another vehicle, we look forward to doing business with the staff at Classic Honda again.

Lucygut23

Jun 18, 2016

I like to thank Andrew Collins for giving me my dream car!!! Thank you for working with me...you were great to work withAlso a shout out to Kalyn Boudreux Mark Porter y'all were super nice...I will diffinatly send people to yall

tanelson

Jun 18, 2016

I knew what I wanted. They knew what I wanted. I drove off in what I wanted. Finally found my forever dealer ship in Classic Honda of Midland!! Thanks Felicia and Mark! Job well done.

Courtnie1212

Jun 17, 2016

The staff was helpful and willing to work with me and my needs. Very patient, friendly, and understanding. Ask for Sherri, she made sure I got everything I wanted.

rayfuentez

Jun 14, 2016

My wife and I experienced excellent customer service at Classic Honda of Midland! We ended up driving off in a new Honda Accord Sport. Sherrie Lancaster was our sales person who kindly approached us with a friendly manner and walked with us while we looked at the vehicles. We had several questions and she gladly answered them with no hesitation. It was a hot day to be outside so we were given cold bottles of waters while we browsed the lot. Once we test drove the car we were happy with the whole process afterwards was very simple and understandable. No pressure what so ever and Ms. Lancaster made sure we were satisfied with our decision, which we were. She took the time to walk us to the service department and introduced us to the service team, and also advised us about maintaining our new vehicle. The service team were also friendly and we met the new service manager, Dave I believenot sure, who was also very friendly and kind. Overall, we were very pleased with our experience at Classic Honda of Midland and we cant wait until our first visit back. Highly recommend to friends and family.

Tim

Jun 13, 2016

During a recent visit to Midland, my wife and I decided to stop by Classic Honda to check out the new Honda CR-V; we had been in need of a new vehicle for some time and had been considering a CR-V. The staff was friendly, courteous, and patiently answered our questions. In the end, there was no doubt in our minds that we were going to drive off in a new Honda CR-V (after purchasing it, of course). We plan to be driving our new Honda for a long time, but when the time comes to buy another vehicle, we look forward to doing business with the staff at Classic Honda again.

Helen

May 31, 2016

Scott Walter encouraged me to drive a couple of CR-Vs before making my decision. We arrived at a mutually agreeable deal without hassle. Definitely worth the drive from Lubbock!

James Bober

May 31, 2016

KISS-(Keep it Simple Stupid) The staff did just that! Joey talk numbers with me to where it all made sense, and what i needed to do to get where I wanted to be. Sherrie did an excellent with walking me through all the fancy new features, and has called me a couple of times to check if I have anymore questions, and if I do she promptly gets the answers. Mark was awesome! He had all the paperwork ready for me when I went back sign. He didn't have a problem explaining all the different numbers, and what I was getting into. Joey has a great team working for him, and I look forward to seeing their service the next few years.

Jillfoster2010

May 22, 2016

I enjoyed my experience with this dealership as they worked hard to compromise and help our family find the vehicle that suited us best at the price we could afford no matter the time and effort it took. They room their time educating and really getting to know us and what we care about. Couldn't have asked for better:)

KATRINA0

May 12, 2016

Recently purchased a used vehicle from the dealership. Would highly recommend! Joe Ortiz helped me find the perfect vehicle. Awesome salesman! I typically dread the vehicle purchase experience. Thanks for a positive buying experience!

Earl

May 11, 2016

I was very apprehensive to use this dealer for service on my 2009 Acura MDX. I read the positive online reviews and decided to give them a chance at trying to figure out why my air conditioner wasn't working! They did not disappoint! Simple fix (changed filters) and saved me from a potential disaster! AWESOME!

JANCRIMM

May 11, 2016

Kalyn Boudreaux did a great job, I will recommend him to my friends and those not my friends. Mark Porter also did a great job

Bridget C.

May 9, 2016

Everyone I had contact with was very nice. Joe accommodated my schedule and was very pleasant to work with. Mark was very quick

Deana Calderon

May 9, 2016

We went to Robert with little expectation that we were going to be able to get into a vehicle do to our credit and financial situation! Robert was awesome he review all options and did his best and here we are now with a boho le that we love! Thanks for loving your job and going out of your way to help us out.

J. M.

May 9, 2016

Great service! Robert got us in and out with a great deal. Everyone there was nice and answered any questions we had. Great 1st car buying experience.

Joyce

May 9, 2016

I found this dealership on cars.com and found my car- they were one of very few in a 200-mile radius of Lubbock to have the car I wanted. They told me everything I wanted to know plus a few things I didn't :-).

S Solomon

May 9, 2016

The staff was knowledgeable and friendly. Bobby was a great help in identifying vehicles to suit my needs until I decided on one. Financing was quick and affordable and Mark tolerated all my pesky questions with a smile. The team was great when offering solutions and following up on my purchase. I only regret it will be many, many years before I purchase another vehicle, but this dealership will be at the top of my list when I do.

Jm93

May 3, 2016

Great service! Robert got us in and out with a great deal. Everyone there was nice and answered any questions we had. Great 1st car buying experience.

Solossus

May 3, 2016

The staff was knowledgeable and friendly. Bobby was a great help in identifying vehicles to suit my needs until I decided on one. Financing was quick and affordable and Mark tolerated all my pesky questions with a smile. The team was great when offering solutions and following up on my purchase. I only regret it will be many, many years before I purchase another vehicle, but this dealership will be at the top of my list when I do.

DAENACALDERON

Apr 29, 2016

We went to Robert with little expectation that we were going to be able to get into a vehicle do to our credit and financial situation! Robert was awesome he review all options and did his best and here we are now with a boho le that we love! Thanks for loving your job and going out of your way to help us out.

Bridget Cartwright

Apr 28, 2016

Everyone I had contact with was very nice. Joe accommodated my schedule and was very pleasant to work with. Mark was very quick and very informative.

JOYCEK210

Apr 28, 2016

Found the dealership and car through cargurus.com -- one of very few in a 200-mile radius of Lubbock to have the car I wanted. They told me everything I wanted to know plus a few things I didn't :-).

chris.palasota

Apr 27, 2016

I chose Classic Honda of Midland, because it was the first place I saw when my "change oil" light came on. Elmi met me on the drive as soon as I pulled in. He was friendly and professional. I requested an oil change and tire rotation. He immediately offered me a water (greatly appreciated) and took my car back. Ten minutes later he informed me that I was in need of a cabin filter and air filter. He showed me the existing filthy filters. He was right. I was concerned that it would take a long time to get done, because I was in a Toyota at a Honda dealership. I was shocked when my car was ready to go less than an hour later. Elmi and the cashier were very friendly. I recommend everyone take their vehicles to them, for their service, regardless of the make. They will surpass your expectations.

Fredfam

Apr 27, 2016

Yes, we are the proud owners of a new Honda Pilot! Unfortunately, our radio has a glitch, and we never expected to be visiting the service department so soon. Despite being blindsided by the sudden feedback on our radio, Classic Honda handled this with concern and a willingness to track down our problem, as soon as possible. The vehicle was taken to the service department, and they listened to my problem and even brought in a technician to analyze the problem. An appointment was scheduled and a loaner car reserved. They kept the car for just over a day. Classic Honda was courteous and helpful.My one complaint is that my beautiful maroon car was returned with dirt spots all over it. Maybe I misunderstood the free car wash with each service appointment.

IAMCYCY

Apr 27, 2016

Will definitely buy another car here. Travis explained everything we needed to know and then some. I don't know why I waited so long. I'll be recommending Classic Honda of Midland to all my friends.

MIRANDA0

Apr 27, 2016

I gave 4 stars because I honestly had a bad experience over the past few months with the service department. However, I know they have recently made some changes and on my last visit this week I'm hopeful that they located the correct problem (finally) and the new Service Advisor I dealt with - Red - was very knowledgeable and professional. He knew right away what the possible issue I was having was after I explained to him what had been happening. I had taken my car in 4 other times and paid money for parts and labor that I probably didn't even need - since they didn't solve the issue - and had told the previous service advisor the same issues. Needless to say I wasn't a happy camper but I'm crossing my fingers that this last trip has taken care of my issue and will restore my confidence in the service department again.

WICKMANKATIE1015

Apr 26, 2016

Very professional and very easy to work with. Tristan was very professional and helpful to work with. George was awesome as well. It's nice to find great service back in Midland

Praise4him

Apr 25, 2016

It's hard to find a professional and honest service facility Thanks for the great service and I will return when my car is due for service.

pgltwo

Apr 22, 2016

They went above and beyond, the owner led by example... The way it is supposed to be.As long as they have the vehicle I want in a couple years will definitely buy from them again.

AGILBERT6

Apr 20, 2016

We have had three cars in for service in the last week. The 96 Honda was bought here and been serviced here, except when it was at college! We have Honda cars because they are great cars. However, the service department has always bee great. They are cordial, helpful and efficient. I would never go elsewhere Thank you for what y'all do

EWORKMAN

Apr 19, 2016

Good people to work with . I feel like we got a good deal on our car and they'll be there for service should we ever need it !

blacknesswirefly

Apr 18, 2016

Dear Honda of Midland-How DARE you put one of your shameless vanity plateholders on my car without asking. You idiots in your eager race toward greed covered up the DISABLED VETERAN U.S. ARMED FORCES notation on our vehicle.Setting aside the shameless audacity of forcing your customers to advertise for you simply by bringing their car to your dealership...which, let's admit is pathetic at best and just downright insulting at worse....Setting that aside, let's discuss how you think your crappy plastic vanity cover is more important than my pride in my husband's service. He earned that plate by being injured for his country and you think advertising for you is more important to me than his Vet tags? Our family gave a lot and those tags are a small reminder to us every time we get in our car that we ALL served in our own ways and now he's home safe and sound.So let's even set THAT aside. And focus on the fact that those DISABLED American Veteran tags also serve as my husband's HANDICAP PLACARD. As in instead of having the traditional wheelchair icon on his plates, that little red text at the bottom is what tells the police "Hey, I'm not an xxxxxxx illegally parked in a handicapped spot. I'm actually handicapped!"Only the police couldn't SEE that notation because Honda of Midland covered it up in a disgusting attempt at free advertising at our expense.Thank you so much for your work. We won't be back.

Luenriquez

Apr 17, 2016

Y'all were fantastic! y'all help me in many ways by bring the car to my job so that I could take a look at it. Y'all even did all the paperwork so I went in on lunch break and just fill out and sign the paperwork. I love it! Benton also transfer all my belongings to new car.I'm so thankful!!!However I think y'all cars brake lights need to be checked before leaving to AVOID getting PULLED OVER! I was not happy to get pulled over because my Left Brake Light was OUT!

TMCGHEE250

Apr 14, 2016

I had a wonderful experience. I had three people who made sure it was awesome. Red, Elmi and Roger. I will definitely come back for any service.

R. Whitzler

Apr 12, 2016

encountered some problems with my Honda Accord and had it towed from Big Spring to Midland. I'm from out of town - actually, I'm from Michigan. They were friendly when I arrived and promised they would do everything they could to get me on the road ASAP. After providing me with a loaner-car for the day, they contacted me and provided me with the diagnosis - I had embarrassingly added too much oil to the engine. Final bill = $15.00. Now, they could have told me anything, and I would have believed it. They could have charged me whatever they wanted, and I would have gleefully paid it - I need my car for work. But they didn't - they diagnosed what was a simple fix and charged me a reasonable fee for that diagnosis and fix. On that basis, how could I not give a full endorsement or recommendation to Classic Honda?! Although I am from out of state, I will be going to them for whatever I need for my Honda for the time I am here in Texas.

DATAENGEL

Apr 12, 2016

I like the delaership they are nice and easy to talk. They fix my car! I had oul change, state inspction and change aircon filter

FREDPOMROY

Apr 11, 2016

I believe the vehicle we purchased had been in a wreck and that was not revealed to me. Also we need a few items repaired on the Tahoe and that was not done!

Goldy

Apr 11, 2016

It was a pleasant experience (and I was dreading it). They worked very hard to find something I could afford and treated me very well.

rwhitzler

Apr 11, 2016

I encountered some problems with my Honda Accord and had it towed from Big Spring to Midland. I'm from out of town - actually, I'm from Michigan. They were friendly when I arrived and promised they would do everything they could to get me on the road ASAP. After providing me with a loaner-car for the day, they contacted me and provided me with the diagnosis - I had embarrassingly added too much oil to the engine. Final bill = $15.00. Now, they could have told me anything, and I would have believed it. They could have charged me whatever they wanted, and I would have gleefully paid it - I need my car for work. But they didn't - they diagnosed what was a simple fix and charged me a reasonable fee for that diagnosis and fix. On that basis, how could I not give a full endorsement or recommendation to Classic Honda?! Although I am from out of state, I will be going to them for whatever I need for my Honda for the time I am here in Texas.

THERESA9MAJORS

Apr 11, 2016

I would have described the service as excellent but for the water left by the driver's door and I almost fell down getting into the car when service finished. No one told me about bolts being ordered and the dirt and mud left in the floor mats. I liked that the man from parts knew the car and that I had paid for the touch-up paint for my car and which car it was I was asking about.

happycustomer

Apr 10, 2016

They were very helpful and were able to identify what was wrong with my vehicle. I plan on using them again if my car needs serviced.

shammons

Apr 8, 2016

Most of my purchase was done over text because I already knew what I wanted and had driven a CR-V in another city. Kalyn was very helpful and attentive. Everyone at the dealership was great and I would definitely recommend Classic Honda of Midland.

Will79701

Apr 8, 2016

I went to have my car service for the first time since moving to midland. Everyone was really helpful, efficient and no bs. Red ,(the guy with red hair at the service desk, I forgot his name) was on top of it and you could tell he took his job seriously. Overall the experience was good and I plan on going back.

ROYCELANE

Apr 6, 2016

Nice, friendly and low pressure. I arrived early and they were willing to process my car. I left the car and they called me in a few hours that it was ready for pickup. I found my car parked out front waiting and I was greeted and signed out , picked up my key and away I went.

rrgutierrez46

Apr 5, 2016

The service was awesome and the staff was very amicable and serviceable. They were eager to help and very hospitable during the Waite. I even got a complimentary car wash.

richard10amp

Apr 4, 2016

I have to say that my experience in buying my new vehicle was the most pleasant I have ever had, the staff was very helpful and honest. I will highly recommend family and friends to buy their next vehicle at Honda of Midland. Thanks again

Nurul S

Apr 1, 2016

I walked in Tuesday afternoon, nervous about surveying new cars since i never established any credit (i am a self employed PR with no credit except my credit card). Travis walked me through the choices they have (I've set my eye on CR-V), and guided me through their financing online. We set an appointment for Friday morning so that i can bring my spouse along. 2 hours later, we walked out with a brand new car. I expected some frustration with the credit issue, but Robert, George and Mark handled it smoothly without me feeling uncomfortable or whatnot. Thank you Honda of Midland for the experience, and for the chance for me to establish credit in USA!

Whitten,Gayle345

Apr 1, 2016

My wife and I were very pleased with how we were treated at Classic Honda in Midland. The business manager was outstanding. He was very knowledgeable. Friendly and enjoyed his job. We are happy with our new Pilot.

JONIPONIES71

Mar 31, 2016

Had the inspection done quickly, Gus is always friendly and courteous. The waiting area was clean and the coffee was great, really glad I came

CARMEN.REZA

Mar 30, 2016

Great service, quality products and awesome environment. Robert and George helped me with everything I wanted and needed. They were really patient and helpful with my requests. I'm really happy with my new purchase!

HARLEYMEEKS312

Mar 28, 2016

The staff was very helpful. They were able to answer all the questions we had. I had a great experience going to Classic Honda of Midland

Snax

Mar 28, 2016

Hands down the least stressful and easiest car buying experience of my life! I would recommend this dealership for any car purchase your are interested in making! You won't regret it!

TXWARTMANS

Mar 28, 2016

Our experience was very good. Kaylen ,the salesman, was very knowledgeable and friendly.He listened and was not pushy.There was no pressure during the entire buying process like you would find at other places.this is what what compelled us to purchase a new Honda Accord. There is a culture of courtesy and helpfulness from everyone we encountered. We will recommend Classic Honda to everyone we know .

PALMA0

Mar 27, 2016

Our business with Classic Honda was a professional, friendly and knowledgable experience. The employees were very helpful and patient with our decision. Thanks again for the opportunity to deal with y'all!!

erodz06

Mar 25, 2016

After shopping for the day we went to the Honda dealership and found the right vehicle. The sales person was great and the manager was very helpful and helped my wife feel comfortable because he spoke spanish and explained everything to us both.

muskoka

Mar 25, 2016

calm atmosphere. My life is hectic enough. Loved the carwash and vacuum. That was what brought me back after my battery had to be changed out. Plus no pressure.

ACKAKRAM

Mar 24, 2016

Both sales and service worked to provide fantastic treatment. Did what they said and made us feel very comfortable. Provided a loaner vehicle while service was being performed. Enjoyed our treatment. Special THANKS to Kal. Appreciate all your help.

Tazman408

Mar 24, 2016

Great service technicians that are fast and knowledgeable about the vehicles they work on. Service writers that are awesome to work with and perform their job as requested by vehicle owners. Gus Junker was awesome to work with.

DKK

Mar 23, 2016

Service was good. They took off my licenses plate border and replaced it with the Honda dealership one. I would like my old one back. It was for Basin Billiards - I would rather be playing pool!

mporter1979

Mar 22, 2016

Excellent experience!! I saw an add that Classic Honda works on all cars so I called to get a price for tires and was connected with Roger. He not only got me a better price than discount tires did but had my car in the following day. When I came to pick up my car he had it washed and sitting on the service drive for me. I will tell everyone to come to Classic Honda of Midland!!

TALLY07

Mar 22, 2016

Custome service was great. Joe definitely went that extra mile to help us out!! He was very nice and helpful. Will recommend to all my friend.

Koledevr

Mar 20, 2016

Went in and had no issues with any of the employees. Was able to get the car I wanted for as close to the price I was hoping for.

jch

Mar 18, 2016

Thought it was mandatory used car selling 101 to inspect the vehicle when it's sold, but after having the vehicle for a month, I get a call that my sticker isn't in the mail. They didn't do the inspection and I can't get my plates until they do. Big problem with that is that I live 100 miles away from Midland, so this isn't a quick trip to fix. Kind of a let down since the buying experience wasn't that bad.

DEBBIE.S.BRANNON

Mar 15, 2016

I received awesome service! They repaired an older vehicle that is having lots of issues. They made sure I had a vehicle to drive while the repairs were being done, and they were very patient with me as I lost my credit card right when I needed to pay for the repairs! I will be also doing my oil changes here as they are cheaper than where I had been having it done. Thank you!

Brandye9

Mar 14, 2016

They worked with us to make us completely happy with our purchase. Robert Prado was excellent & very throughout when explaining all the features on my new Honda. Very satisfied with my purchase & the people there are great! Very happy customer.

HEY32BLU

Mar 12, 2016

Have been dealing with Suds about twenty years. Always upbeat, friendly and goes above and beyond to help. He is #1 in my book; wants everything to bedone correctly. Also son Andrew is following in his dad'sfootsteps. He would be my second choice for service.Leann, I have known and she has helped me with partsand repairs for probbly over 10 years. always friendly and upbeat.Great employee.L MORSE

Joey

Mar 11, 2016

I would thank Felicia Lopez for helping us getting us the car we needed!! Keep up the awesome job you do!! Y'all go see Felicia Lopez she'll get you the car of your dreams!!

Tracey Delgado

Mar 11, 2016

This was the best experience I have ever had with a dealership. They explained everything and made sure I got exactly what I wanted. Felicia Lopez was a joy. I will definitely continuing giving them my company.

classichonda

Mar 11, 2016

I always look forward to seeing Gus Junker in the Service Department. He always does his best to make sure you get the service your vehicle needs. I am always pleased when he gets to write out the service ticket. Today most of the service was done by Jordan Ramos, who came to talk to me about my vehicle, expressing care and concern. I was completely satisfied that he was doing excellent work.

P.SANCHEZ

Mar 10, 2016

I purchased my 2014 Honda CRV in June of 2015. Love the car.Gus was normally the Service Representative that assisted me with oil changes, and an issue with the low tire indicator coming on. This time, Gus was unavailable, so Nick assisted me with the tire issue. Persistence was the name of the game this time. After several visits with the same issue, not only did they provide me with a vehicle while the car was in the shop, but went above and beyond the care that has been given me with prior car dealerships.This was an unusual circumstance, and the owner, service manager and Nick went what is my opinion the best care a customer could ever expect. I am so pleased with their care, concern and resolve.Awesome people and care at Classic Honda of Midland. Glad I purchased my vehicle from them, and have all oil changes etc from them

BISCAYNEBEATRICE

Mar 4, 2016

Great. Clean atmosphere at classic Honda Joe Ortiz was great and courteous no hassle clean vehicle and no stress like previous dealership in midland Odessa I had been shopping at thanks Joe ortiz thank you Eddie and Naomi Lujan

Abax08

Mar 3, 2016

Every staff member I came into contact with was very sweet and I never felt under pressure to purchase (which is a HUGE plus!). The car I wanted was not on their lot but they secured the car and it is on it's way right now! There was some waiting around while paperwork was gathered but they were very attentive to me and made sure I was okay while I waited. Overall Classic Honda of Midland made the experience pretty easy and for that I am grateful.

bbp514

Mar 3, 2016

Kudos to everyone at Classic Honda of Midland. Made my experience buying a car OUTSTANDING, to say the least! Never seen so many people work together as a team & go above & beyond to help me get a GREAT car, at an amazing price!!! Thank you again to everyone at Classic Honda of Midland for making me feel welcome. I look forward to doing business in the future.

jaime33rich

Mar 3, 2016

I never had to go to the dealership to get this vehicle. The sales man very friendly, and he and the finance manager both came to my home to take care of all of the details. We never even had to go to the dealership to purchase this vehicle.

maesch

Mar 3, 2016

The service department were so nice and helpful in servicing my car. Performed all warranty recall repairs. My car was washed and so clean when I picked it up, that was so nice!

abax08

Mar 1, 2016

Every staff member I came into contact with was very sweet and I never felt under pressure to purchase (which is a HUGE plus!). The car I wanted was not on their lot but they secured the car and it is on it's way right now! There was some waiting around while paperwork was gathered but they were very attentive to me and made sure I was okay while I waited. Overall Classic Honda of Midland made the experience pretty easy and for that I am grateful.

jamie33rich

Mar 1, 2016

I never had to go to the dealership to get this vehicle. The sales man very friendly, and he and the finance manager both came to my home to take care of all of the details. We never even had to go to the dealership to purchase this vehicle.Thank you Classic Honda of Midland!

bbp514

Feb 29, 2016

Kudos to everyone at Classic Honda of Midland. Made my experience buying a car OUTSTANDING, to say the least! Never seen so many people work together as a team & go above & beyond to help me get a GREAT car, at an amazing price!!! Thank you again to everyone at Classic Honda of Midland for making me feel welcome. I look forward to doing business in the future.

Lisa44

Feb 29, 2016

Robert Prado helped me purchase a car and I felt a feeling of no pressure .. He gave me my options without any pressure and made the whole car buying experience a pleasure one.

Ajvaldez18

Feb 28, 2016

I had a great experience at Classic Honda of Midland. All of the staff was wonderful. Heather was very informative and in no way did I ever feel pressured or uncomfortable. Joey and George were great and were able to get me the best deal possible for my vehicle. I will definitely be purchasing my next vehicle from there as well.

marianos272

Feb 27, 2016

Good service got me in a vehicle when no one else could help me. Treated me and my family with lots of kindness and respect. I would definitely recommend friends and family

MARSHELL05

Feb 27, 2016

Joe Ortiz your salesman was very helpful, patient with me and did not pressure me but let me take my time in deciding. Overall you all were very good to me, this is the best service I have received in a very long time and I have purchased quite a few cars. Thank you so much for all your help and I will definitely recommend Honda of Midland to others. Marcelina Shellenberger,

satisfied customer

Feb 26, 2016

I had to stop at Classic due to electrical sensor issues caused by a flat tire the prior evening. Nick Flores, the service coordinator, immediately accepted the vehicle, confirmed my warranty and also addressed two outstanding recalls. I was in and out quickly and on my way back to Houston with no fuss. Very satisfied customer and would recommend Nick Flores and Classic Honda's Service Center to anyone at any time.

EJWO01

Feb 25, 2016

I was impressed by the friendliness as well as professionalism of the staff starting with Gus Junker at my arrival at 7:30 am . I was back on my way within 2 hrs even though I was told that the job itself would take 30-40 minutes . The dirt was rinsed off my car and I was given a needed and installed front license plate holder( although it had the Classic Honda name as advertisement) . I was pleased by the cleanliness of all the facility I was able to observe and use including the waiting room being so modern and clean and spacious and having bottled water and great coffee available. The website is excellent and easy to use to sched appt and it is great to get the reminder on email and text. I like Joey's TV media presence and professional demeanor. Nick is very good at what he does as well as courteous.

SarahP

Feb 23, 2016

Waited awhile for an oil change. Paid well over for filter change.

dounts

Feb 23, 2016

Their customer service was refreshing. Kudos on that, Nick. You're wonderful.2 stars because they removed my personal license plate cover & replaced it with a dealership one.When I asked about it, they said it was in the backseat. It wasn't. They may have forgotten to put it there. Who knows. The guy at the front desk grabbed it from the back & put it back on using 2 screws rather than the 4 it came in with. I'm a reader of reviews & if I came across this I'd think I was being pretty petty, to be sure.Here's why it bothered me so badly. If these are the kinds of things you're willing to do in plain sight, what corners are you cutting when not in view?Thankfully there is another Honda dealership in the area as I will not be returning to this one.

nofeargrady

Feb 22, 2016

At first I felt like I was kind of on my own, but after using a new, clean loaner vehicle and being pleasantly surprised to get my freshly vacuumed & washed car back all I could do was smile. It was the small things they did, along with the wash my license plate had been bent it had a new plate frame. Proud to have it on my car Midland Honda. I was even given a new screw which had come loose & held my battery to my key holder.Thank you Honda,Judy Grady

FIRSTCONNELL

Feb 20, 2016

They took care of my car and did it in the most professional way while still being very courteous. They were nice and didn't treat me like I didn't know anything. It was great!

SWATERS

Feb 18, 2016

Kalyn Boudreaux was wonderful to work with!! Give him a raise! He was friendly, and he is truly a good person. Importantly, he is very professional and efficient.

RKAY2002

Feb 17, 2016

I took my vehicle to your service department. On Monday the 15th. It took the tech three hours only to tell me it wasn't fixable because they didn't have the parts. I asked for my vehicle to be checked and serviced only to find out the air filter wasn't changed the brake fluid was not topped off. I was told the air bags were replaced due to a recall the next day my air bag light warning light came on. Also a license plate liner was placed on my plate. Your techs took the time to put a plate liner on my tag but couldn't top off my brake fluid? I'm never going back to your service department I'd rather drive to el paso and let them work on my vehicle.

boston

Feb 16, 2016

Ms. Jenny Brown (sales person), and George Rodriquez (Manager) conducted therm selves very professional and friendly. Not aggressive but very informative. I will most certainly return to Classic Honda of Midland, and recommend to family and friends.

Brittni 28

Feb 16, 2016

I quite enjoy how friendly and nice they are. Even when you are not ready to buy yet. Thanks Jenny brown! I went in and everyone was very helpful in showing me to Jenny. Much better then the other dealerships where they pounce on you the moment you walk on lot.

Honda Fan

Feb 16, 2016

After 7 phone calls, three visits and a couple hundred dollars, I still have the wrong key fob replacement.Not stellar performance on the part of Classic Honda.

LIZZRAMIREZ13

Feb 16, 2016

everyone at Honda was so nice and the process was quick and painless. this is my first time buying a car but every one was so nice and helpful.

English teacher

Feb 13, 2016

Gus Junker is my service writer and is very dependable and trustworthy.He listens to me, does not try to oversell services....he is just there to meet my needs.I took my wife's care in for regular scheduled service. Quick and no problems.They advertise that you get a free car wash with service and i didn;t, but thiswas back in December, so this might have been something they startedJan. 1. I own 3 Hondas and I trust them with my service. Classic as a dealership isnot pushy like Lithia was....

Thrilled

Feb 13, 2016

I waste really taken aback by this dealership. I did not feel pressured to buy anything and they provided me with all the information I would need. Jenny Brown, George Rodriguez, and Mr. Porter really looked out for me. They worked very diligently to find me the best car and financial rate possible. They left no stone unturned. On top of that, they were so friendly and made feel at home. Great people! The environment was great and stress free. I will continue to do business with them as long as they are open. If you are reading this, give them a shot they won't disappoint you.

mcasias6187

Feb 11, 2016

Great excellent service went far beyond to assist me in getting a vehicle!! Sweet and kind staff willing to assist with getting a car!!!!L

Anl61796

Feb 10, 2016

Honda was a good dealership they are nice people and keep the cars clean. Jenny was very friendly and knew what she was talking about I liked her.

Jessica

Feb 10, 2016

Thank you George and Andrew for literally spending the whole day with me to get me home in a new car ? Definitely worth the wait.

BEAVEBJ

Feb 9, 2016

Gus in the service department is first rate. Always helpful and professional. A definite asset to your dealership. The courtesy ride driver was also very professional and courteous. I purchased your car wash (not the courtesy one) and was very disappointed. I purchased the lifetime oil change and was disappointed it and my extended warranty transferred with the sale of the dealership. I always have had my car serviced only by Honda and assumed these purchases would provide that service.

FJT

Feb 8, 2016

Joey and his team are working hard to provide Midland with a high quality Honda dealership. I had a great experience working with Kal, Jenny, and Bobby. I recommend giving them a try when you are looking for your next car.

standiaz

Feb 7, 2016

After visiting a few dealerships during the past week, i have to say this dealership has really gone out of its way to give us the best deal there is. We just moved to the US a few weeks ago and as an immigrant with no credit history whatsoever, other dealership agents just wouldnt give us the time of day. I guess what im trying to say is, we just felt like we were looked down upon because of our credit, or lack thereof. So we accompanied a coworker to buy a car at the classic honda midland and they gave us such a good deal and took care of us from start to finish that we went home with a brand new car. We had just officially purchased our first ever family car and I'm glad we bought it from them. Joey (the owner) is very down to earth , talked to us and offered us different options for our current situation. Robert Prado, has assisted us all the way and was really patient with us. There's been some issues with the license and credit and they really did make it work. I will definitely recommend them to all my friends. Thank you guys!

Vetklr1980

Feb 5, 2016

I am glad to say there is a dealership in west Texas that believes in customer service from start to finish and this is it. Had a great experience from start to finish. They made sure I was totally satisfied in every aspect of my buying experience. Will be back when I am in the market again.

BATTJ81

Feb 4, 2016

We purchased our CRV from this dealership in 2009. We have been completely happy with all the work done by the service department. Thank you!

mak_16

Feb 4, 2016

The dealership was so amazing and helped my family surprise me with a dream car! They were very helpful in answering questions and keeping in contact, I am very grateful for their service!

Hern58

Feb 3, 2016

Glad my brother took me to Classic Honda of Midland.. Jenny Brown was great. She was honest & easy to deal with. Jenny you might be the new kid on the block but yor're gonna be the super star soon..??

Hondacivic

Feb 3, 2016

This place has the best customer service a customer wants. They know how to treat people and fix their cars with what ever problem it may have. Very excellent service that exceeds other competition.

Michelle

Feb 3, 2016

Jenny Brown was fast and friendly. She was great to work with. She helped me find the perfect car with the payments right where I needed them to be.

henrypeppentenzza

Feb 1, 2016

Jenny Brown and George Rodriguez very friendly and helpful. George was more than willing to give me a great deal on the Honda cr-v ex. Jenny explained and pointed out new vehicle features. Everywhere else I looked for cars, I had to worry where my kids were, or what they were getting into. But not with Jenny. Jenny kept my kids entertained and kept a good eye on them when I was busy signing papers. She even rode the scooter around the sales floor, when ever my kids would let her. lol

jmcarthur

Feb 1, 2016

Heather Maggi at Classic Honda of Midland was so helpful in helping me figure out my options. She found a great fit for me and was very gracious in the process. I feel confident with my lease. It was a painless experience - I highly recommend them! Many thanks to Joey Gabarda, Heather Maggi and Mark Porter for taking good care of me!

LADYOFTHELAKE

Feb 1, 2016

I enjoyed my car buying experience and you found the perfect vehicle for me. Thank you. I would recommend you to anyone I know that is buying a vehicle to buy from you.

edhigirl

Jan 25, 2016

We were efficiently assisted by Bobby, Andrew, and George. They were accommodating, patiently answered our queries and even provided sufficient information on options of purchasing and leasing.For that, it is a fact that your team has unparalleled and commendable customer service.Kudos everyone!

Hedger1957

Jan 22, 2016

They took very good care of me. I first contacted another dealership, they were very rude and unhelpful. I came in to Honda to see if they could buy the car from that dealer for me. Both Travis and George were very nice, and found me a better vehicle, and shipped it all the way from Illinois. All of Honda was very nice and respectful. Would definitely recommend this dealer to anyone!

MME827

Jan 22, 2016

I dealt with Gus Junker, he has always been professional. He is sincere and goes the extra mile to help. He always keeps me inform as what service is needed in line with my warranty. He always provides me transportation when the repair time will take time. I am very happy with the new change in dealership. Thanks for your good customer service.Mike Medina

DLWILLIS66

Jan 20, 2016

We have purchased several cars in our lifetime. This was so far the smoothest of all. All the staff were very helpful and answered all our concerns.

KM

Jan 14, 2016

We recently bought a used Hyundai Santa Fe Sport from Classic Honda. The employees, especially our salesperson Heather, all worked hard to work out a deal with us and give us a good value on our trade-in. Thanks to each of them and, yes we would return there to purchase a vehicle.

DATAENGEL

Jan 13, 2016

The rep helped me the service is excellent! I just forgot the name of the person who helped.me so i clicked them all but all of then were nice

BOWERY

Jan 12, 2016

Mr. Florez asked me if I had an appointment and I told him I didn't not that I had spoken with Gus the day before and I was informed that I need did not need an appointment Mr. Floris response was will Gus is wrong you do need an appointment and I guess we can work you in there was only one of the car before me at at the time when I arrive for the service. Then he stated that he this is no longer lithium and they do not have to honor my lifetime old changed but he would this time only but he would put notes all over the system that I was not to come back for any lifetime oil change or they would have to charge me. I did not feel comfortable talking to him about further maintenance on my car instead I called today and made arrangements with Gus at so that he could tell me what further service I need it on my car. If you look at my record I have been taking my car every since 2008 to this dealership even though I live in Odessa because of the service I was getting from that company and from Gus. But I think I'll probably be taking my business elsewhere after I get the scheduled maintenance on my car this coming Monday. I was glad to hear that Honda had gotten Suds back as a mechanic now it's going to be sad that I won't be able to utilize him except this one time. Very disappointed.

Rlf7156

Jan 9, 2016

Recently purchased a used car from Classic Honda dealership in Midland Tx. I have bought many cars over the years, but, by far this was the most pleasant experience ever. From sales to finance, I want to thank Cal and Heather for their attention to detail and I felt valued as a customer making the process easy! I will return to buy my next car there and would recommend anyone to visit the Honda dealership in Midland!

Tacoma15

Jan 7, 2016

I found this truck via edmunds and my bank auto program. I called and made an offer and accepted. Only complaint is in paperwork process. I had an appoint,eat and was still there 2.5 after the appt. too long for a closing transaction.

mttmks

Jan 6, 2016

I definitely plan on coming back to get some much needed repairs. They got my heater fixed up, and I no longer have to worry about foggy windshields.

SandyD

Jan 6, 2016

Jenny Brown was a very nice lady. We enjoyed her candor and knowledge. She delivered our vehicle and helped with information. Very courteous and respectful. We love our Beetle.

thedmcintyreoneandonly

Jan 6, 2016

I would strongly recommend purchasing a car from Classic Honda of Midland. In addition I would strongly recommend purchasing your car with Andrew Morris. I came to Classic Honda of Midland after my previous car was totaled. Andrew was able to quickly give me the run down on all the models that were available and helped me pick out a car that met all of my specifications. He gave me and honest assessment of the cars on the lot including their histories. Andrew has continued to even check up with me after the purchase to make sure every is still good and that I am still happy with the purchase. I recently took my new car on a cross country road trip and had a blast! Definitely recommended Andrew and Classic Honda of Midland!

Bryan G

Jan 5, 2016

Great service experience from the whole service team. Thanks for everything. They were able to trouble-shoot the problem with my Element, get the parts, fix it, and even wash it all before the New Year's holiday. The repair was also significantly less than initial estimate at a different service department.

English Teacher

Jan 5, 2016

Service was fast and efficient. They performed the service I requested and did not try to push me for additional work. I trust Gus as my service advisor!

Richard Rose

Jan 5, 2016

I received courteous and prompt service. The CR-V brakes were checked by a service technician and then road tested at highway speeds. Also the vehicle was washed and cleaned.

Cowboymark

Jan 5, 2016

"Wow" I went in looking for a type of family car not knowing what Honda had to offer. I've always been a Chevy guy. Well I was met by a female car salesman and came off kinda friendly. Well she had help me narrow down my search and I'm stuck on a silver honda odyssey. I've always know Honda to be a great running car but after "Jenny" gave me information about the saftey features, I'll most definintly want my family in that car. I have yet to make a final decision on a new investment, but all in all Honda was great. I like to see who I can trust with a lifetime commitment.

mporter1979

Jan 5, 2016

Everything was great and I especially love the fact that they hand washed my car even though all I hand the dealership do was just a state inspection

BryanG

Jan 1, 2016

Great service experience from the whole service team. Thanks for everything. They were able to trouble-shoot the problem with my Element, get the parts, fix it, and even wash it all before the New Year's holiday. The repair was also significantly less than initial estimate at a different service department.

English teacher

Dec 31, 2015

Service was fast and efficient. They performed the service I requested and did not try to push me for additional work. I trust Gus as my service advisor!

Undecided_N_Midland

Dec 31, 2015

While out of town for the Holidays I visited so friends and family in Midland. I had been shopping around where I live (Austin). I figured while I was out of town I could check around and see the difference in price, options, etc. I came to Classic Honda of Midland already knowing the make and model of what I was interested in, but decided to play along. I met Jenny and told her I didn't really know what kind of vehicle I wanted, but I wanted to get some info so I could mull it all over. Jenny in no way put pressure on me to make a decision. We chatted briefly and she gave her opinion on a vehicle. I said that it wasn't a bad car, it just didn't feel right for me. Jenny actually took the time to go into more detail with me. She asked about what my expectations were, and what was really important to me. Even though I know Jenny must commission on her sales, she didn't once try to put me into something that I felt like it would benefit her more than me. The car I was sure about in Austin now has competition. I honestly was so blown away by her outstanding customer service that I am now debating between a dealership here and the one in Midland. I would and just might make the trip back. Thank you Jenny and Classic Honda of Midland, your customer service is second to none.

sparkle94

Dec 28, 2015

Met with a smiling face, talked for a while and discussed different options I had buying a Honda Accord.Found the car I wanted had a trade in everything went very smooth probably the first time I have bought a car and it all went so smooth. I would recommend Classic Honda to anyone who is looking for a new or used car. Easy to work with, A special thanks to Kalyn he was great to work with and not pushy at all.Thanks again for great experience,Patsy

teddie56

Dec 28, 2015

we like it we only have 300 mile on this new car this is the best honda civic honda have made and it get 35 mpg in town she love it.thanks you robert.teddie young

BKKLJK

Dec 24, 2015

Great service, got the deal I wanted without any hassle, best car shopping experience ever!! All the staff is so friendly and helpful, great people.

CDL

Dec 21, 2015

I have free oil changes with the dealer in Odessa. After receiving TERRIBLE service 2 times, I decided that it was time to try another dealer. I am extremely happy with my experience at Classic Honda Service Department. Although there is a cost with Classic Honda, it is well worth the $$$$ I spent.

RICHARDOROSE

Dec 17, 2015

I received courteous and prompt service. The CR-V brakes were checked by a service technician and then road tested at highway speeds. Also the vehicle was washed and cleaned.

Bornagain22

Dec 14, 2015

I really enjoyed how Kayln explained each question while providing extra information along the way. He was patient not in a rush and gave his honest opinion on the civic and other competitive cars! I appreciated the service package of free maintenance for the life of my car loan. This allowed me to have a peace of mind and to trust the Honda brand. It was nation wide and not limited so I feel like it was worth the extra investment. I was blessed to know that my payments were just going to be 60 dollars more than my Chevy Cruze. Even though I was upside down, I felt like it was a fair deal considering maintenance is free and my car is warranty. Definitely love the peace of mind I've received sincey purchase. Big thanks to Kayln, George, and Mark.

EVM3

Dec 14, 2015

I was very pleased with Heather & George. I had called and spoken to Heather the day before and told her which vehicle I was looking at purchasing. She had the vehicle waiting under the front carport ready for my inspection. After driving the vehicle her and her manager, George, worked to find me the best deal available. We were in and out in a little less than two hours. I love the fact that the dealership has a play area for the kids equipped with a TV and DVD player. They had coffee & water bottles on hand for refreshments in the showroom. The only opportunity area I can point out based on this visit is the fact that there was a salesman eating his lunch on the showroom floor. Something like this should be done in a break room. It made the entire showroom smell like chicken wings, which smelled GREAT, but I don't think it is the place for an employee to eat their lunch. It was not very professional. I also purchased the extended warranty at the time of purchasing the vehicle. It was not explained that the warranty has a deductible. I understand how these things work but for someone who is ignorant to this type of insurance it may come as a big surprise when they have to use the coverage. All in all, I

edgarn23

Dec 13, 2015

Upon arrival they had vehicle pulled up to the front and ready to test drive, employees were very informative and were very customer oriented. Would consider returning for future vehicle purchases

wwraleigh

Dec 12, 2015

Gus and Doug did a great job of scheduling and communicating. Work done on time and the shuttle service was a great convenience and punctual.

A Nelson

Dec 10, 2015

Only had to wait for the part come in before the repaor could be done. But they called me when it did so i coukd take my van back in. Gave me a rental when fixing something covered by warranty. Didn't even take half the day!

Chad Elliott

Dec 10, 2015

I took my truck in for a routine oil change and new air filter. They got me in quick and had fair pricing. It's nice to have reliable friendly customer service. They have my business.

D.Rupard

Dec 10, 2015

Plan to see you more for service and to buy some assesorries. Wish you were closer to Big Spring. The new girl needs to get business cards pronto so I could remember her name.

ASLINN.NELSON

Dec 10, 2015

Only had to wait for the part come in before the repaor could be done. But they called me when it did so i coukd take my van back in. Gave me a rental when fixing something covered by warranty. Didn't even take half the day!

Happy customer

Dec 9, 2015

I brought my car to the service department for routine maintenance (that was long overdue) and found the service staff to be friendly, helpful and efficient. Even though I did not purchasemy vehicle through this dealer they treated me like I had. They got me in and out quickly and I was pleasantly surprised when I saw that my car had been washed for me! I will be sure to recommend them to my friends and family.

Kevin Young

Dec 9, 2015

My wife and I took both our vehicles in to the service department at Classic Honda of Midland. My wife's CRV was in need of routine maintenance, however I was having issues with the transmission in my Odyssey. The staff was friendly and service was quick. We were very pleased with the timely and professional manner in which they serviced my wife's vehicle. They did have some bad news for me about my transmission in our other vehicle, however the customer service I experienced was great and the staff couldn't have been more helpful. If my friends and family lived in this area I would definitely recommend this service department to them!

GStain

Dec 8, 2015

They are always prompt and friendly and get the job done well. It works well with my schedule to be able to drop off Friday evening and pick up on Saturday.

R. McGuire

Dec 8, 2015

I brought my van in the shop for a oil change and some brake work. It drives so much better! My van was even cleaned after all the work was completed- what a nice surprise- it really needed a cleaning.

DRUPARD

Dec 8, 2015

Plan to see you more for service and to buy some assesorries. Wish you were closer to Big Spring. The new girl needs to get business cards pronto so I could remember her name.

GSTAIN

Dec 8, 2015

They are always prompt and friendly and get the job done well. It works well with my schedule to be able to drop off Friday evening and pick up on Saturday.

Jack Weinzier

Dec 7, 2015

We have been impressed with the level of service and attention to detail at Classic Honda of Midland. I will be making the drive from Dallas for a new 2016 Honda Odyssey for my wife soon. New owners and management... and it shows.

Don & Lynn

Dec 7, 2015

Joey Gabarda and Classic Honda staff,We were very pleased and thankful for the recent time we spent with your sales and support staff at Classic Honda. Compared to past experiences it was actually a pleasurable and productive time. Special thanks go out to Kalyn Boudreaux for his patience and perseverance in leading us to the right vehicle for our needs. Also thanks to the person (don't remember name) who arranged financing and developed all the voluminous paper work required for our purchase. One change to improve the experience would be to reduce the paper work but we realize that most of it is probably beyond your control. Thanks again for the new car which we are enjoying very much and we hope and trust our future contacts for service and support will be as productive.Donald & Lynn McDowell

kittykjc

Dec 6, 2015

My experience at Classic Honda was great! They were very efficient, fast, friendly, and knowledgeable. Andrew Morris picked up quickly on exactly what I was looking for and gave me prompt notice.

R-MCGUIRE

Dec 6, 2015

Van was in shop for oil change and brake work. Van drives so much better! Van was even cleaned after work was completed-what a nice surprise-it really needed a cleaning.

BENDERQUENTIN

Dec 3, 2015

These guys are the best the care about getting you into the best car that fits you not "i need to make this sale and I don't care how much you can afford"

AFVETERAN

Dec 2, 2015

I was in and out and on my way,Very courteous and competent personnelThe staff on duty was responsive to me in every way..

froberson

Nov 30, 2015

Great Service, and I would surely recommend them to my friends, I didn't have to wait to wait to long for them to put my car in shop.

SIERAALPHA1

Nov 30, 2015

Was told two different things by two different people. One guy tells me that my battery was under warranty and sets me up an appointment for 0730 the next day. That next day this guy tells me it'll be after 8 maybe 9! Then proceeds to tell me it'll be $168 to replace my battery that is less than 2 years old and under a3 year warranty! I explained the day before that if it's going to cost me anything that I would buy a better battery for $130 myself. In the end honda of midland refused to help me so I had to do it alone. Honda of midland has lost my business.

OHERRERA

Nov 28, 2015

I have been doing business with Honda for many years and have even purchased my last 2 vehicles from them. I continue to go back because of the great service and attention I receive from the team members! I will continue to go back!

Lost Cajun

Nov 24, 2015

Good experience. They picked-up my car from work to add some accessories I added to the car that were not in stock and change the front grill . But some of the accessories where not there in time, due to some communication/internet that they were having at that time. So I was give a courtesy vehicle to used until the next day. Happy with the accessories/parts and the service.

reed3104

Nov 20, 2015

Took care of my problem and my car which didn't come from their dealership. Treated me like I was their customer from beginning to end. This is not the only Honda I own or get serviced at this dealership and I have been completely satisfied with the care they have given.

CLAY_HAGGARD

Nov 18, 2015

Just moved to Midland and needed my CRV serviced. They had it serviced and washed and ready for me in under an hour. Everyone here is really friendly.Thanks.

cricketsmom

Nov 18, 2015

the job was done very quickly and they washed my Element. they've been taking care of my Elements since I bought them there 12 years ago

KRISTENPHIPPS24

Nov 15, 2015

Even though I was still able to purchase my vehicle through Honda, it was the worst experience of my life. The finance manager was a completely rude to me. The sales people jerked me around and played games. They made me drive back-and-forth about 20 times to complete all of the paperwork. They lost the spare key to my vehicle when I purchased it (I had to wait for them to order a new key to program it). They messed up the first key they ordered & had to keep my vehicle until the next day to order ANOTHER spare key. When I completed signing all of my paperwork to finalize the purchase, no one asked me for the down payment. They realized they forgot to ask me for the down payment, and asked me to drive back AGAIN (for the 21st time) to drop it off. I told them I would drop off the down payment when I came to pick up the spare key. Then they threaten me, saying they would not pay off my trade until I gave them the down payment. (I wasn't trying to withhold the down payment, I was just trying to minimize the back-and-forth). Whenever I called & the front desk answered... She seemed completely clueless, careless & rude. The owner, Joey, promised to would make everything up to me... Not ONCE has he tried to do anything for me. I wish I could give this place zero stars.

alaynarenee5

Nov 12, 2015

It was good but they didn't wash my car. I recommend it but it was kinda price. I Would go back, just wish it wasn't so expensive.

HondaLover123

Nov 12, 2015

I brought my CRV in to the Service Department to be repaired and they were wonderful, rapid service and even washed my vehicle for me! I have known Gus Junker for years and I always ask for him. The gentleman that gave me a ride while my car was being worked on was so very nice and I enjoyed visiting with him. The gentleman that waited on me initially was so courteous as well as the lady at the cashier desk. I have traded with Honda of Midland since 2000 and will definitely continue to do so. Thanks for all the years of wonderful service and wonderful vehicles!

MURPHY9724

Nov 12, 2015

Very happy with the way this dealership has cleaned up the service area! Also,Gus is a real asset to your service team. Always friendly and helpful. Years of experience is important when trying to improve a team.I love my Honda for it's dependability but when it needs work or an oil change this facility is the only place I'll take it! Thank you!

Stan Solis

Nov 10, 2015

I bought my 5th Honda here. Yes, I wrote my fifth Honda. Heather Maggi seemed more excited than I did about looking at the new 2016 Honda Accord Touring. I owned a 2013 Touring so I was eager to see the 2016 version. Heather was exceptionally helpful and worked with me until it was time to sign the papers. I wasn't planning on buying but remote start, parking sensors, and a new robust GPS system could not be passed up. Not to mention the new body style and the rarity of the model at this time. While I was waiting for the paperwork, I met with the new management and they made some great new changes for this dealership. They are too numerous to mention but I can tell you that you will appreciate them if you buy your vehicle here. One neat addition for car enthusiasts, Nitrogen in the tires. Google it.

hondafan12

Oct 30, 2015

THEY HAD MY CAR OVER A WEEK, "MASTER HONDA TECHNICIAN" COULD NOT FIGURE IT OUT, THEY TOLD ME ONE PRICE OVER THE PHONE AND IT WAS 300 HIGHER WHEN I GOT THERE, THEY PUT A LOUSY LICENSE PLATE FRAME ON MY CAR AND STRIPPED OUT THE BOLTS, THEN FORCED BIG BOLTS HALF WAY IN AND THEN LEFT IT JUST HANGING THERE..

Lost Cajun

Oct 29, 2015

I had a okay experience with this dealership. Like someone else said they need to update their communication, and improve their communication. Adjusting to new ownership and a new vision, seems they are experiencing bumps along the way, given time things should improve.

rebra7898

Oct 29, 2015

I had a very good experience with this dealership. I would say they need to update their communication a little but overall good & honest. Very impressed.

MIRANDA0

Oct 28, 2015

I took my Pilot in for recall, strange noise, oil change, tire rotation, new filters and wipers. They completed the services and the oil change and tire rotation price was great! My only complaint is they advertise a free car wash with every service. I left my car for 4 days and they didn't wash it - which is ok - but would have been nice. Staff was friendly and they didn't charge me for any services I didn't need.

Awaywithhonda

Oct 27, 2015

I brought in my vehicle for a simple oil change and tire rotation. Prior to bringing my car to the dealership I marked 2 front tires with a whiteout. Upon receiving my vehicle I check the tires to see if they were rotated, and they weren't rotated. This issue has been communicated to Acura customer service, as well as the Honda. I will do whatever it takes to ensure that this unscrupulous dealership/service department gets dealt by their district service manager.

Pcrosson

Oct 26, 2015

This morning, I took my 2007 CRV to the dealer for a new battery, oil and lube, and inspection. When I went to get the car, they'd also washed and vacuumed it!! I have gone there for years because the service dept is the friendliest, most reliable and honest group I've ever dealt with - and I've dealt with quite a few! Gus Junker is a delightful man who knows his business. And Rodney was very helpful in scheduling and taking my payment. I highly recommend this dealership for their speed, accuracy, friendliness and cost of doing the work!

LUPINA81

Oct 22, 2015

Service took a little longer than expected but free wash & vac more than made up for it.Gus was courteous and kept me inform. Shout out to Suds glad to have you back in midland.

ARTUROPANGANIBAN

Oct 20, 2015

Good people easy to work with and very helful and good service is a good experince buying new Honda are Excelent price, nice good looking car.

KRIS.VAUGHN2010

Oct 19, 2015

They were very professional , and patient. They never tried to push anything on me. And worked with my budget. They gave me advice that helped me get what I wanted. I would recommend them to anyone.

Smith12345

Oct 18, 2015

We were totally pleased with Kalyn and the rest of the staff, very professional and knew everything we asked about, we were not pressured into anything and they told us what they were doing because finalizing anything!!! Very satisfied customer here, thanks classic Honda of midland

wrichardson627

Oct 18, 2015

When I walked into the dealership, I though Iwould have to go through a lot of hassle to get the vehicle I desired. To my surprise it was quick smooth and well organized. The customer service was off the charts. I highly recommend Classic Handa of Midland as anyone choice of selecting their vehicle. Im a happy Customer!!!! :-)

MARCUS.BASCUS

Oct 15, 2015

Long waits on oil change walk-ins. Consistently brings cars to front and customers sit in lobby without notification car is ready for 30-45 mins. Rotated my ties and didn't even tell me. I was just told to pay $60+ dollars for oil change. I said why so much. Was told tires were rotated! If it was due, at least ask. Had no windshield wiper fluid in car, at least could have checked fluids and filled.

sb92

Oct 15, 2015

Honda gave me a fair deal and worked hard to answer truthfully any questions I could ask. Seemed genuine and I am happy with my purchase! Kayln was very nice as well as George and Daniele.

User

Oct 12, 2015

They went the extra mile and even called the owner to help me out with a warranty issue. The service guys, the cashier, and office manager were amazing in the work even though the repair seems to be the same.

MARYJOAN8

Oct 9, 2015

Gus and Nick helped me. While waiting, Mark listened and showed possible cars for me. I shouldn't have purchased the CR-Z. Gus has always earned my trust.

Ramsita15

Oct 9, 2015

Overall experience was great. The moment we entered in the parking lot Mark welcomed us with healthy smile and was with us all the time until the deal finalized and the new van key handed over to us.

POTTERRICK

Oct 7, 2015

I scheduled my oil change and tire rotation late the night before got there at 7:30 AM , they got me in and out and back on the road before 8:30 AM, they are very professional and freindly and make me feel like I am a VIP . I will buy my next new car there I have a Honda Pilot this time and I love it, but I had Honda Accords before because I did alot of driving for my job , never had a problem with either of them. Keep up the good work guys. Gus always makes sure I am taken care of .

cnsh48

Oct 6, 2015

I had a good experience in the purchase of my Honda Pilot. The people I dealt with were friendly and responsive to my needs and requests. I would suggest however that the technical equipment and internet access be improved to streamline the paperwork required.

ASONBATY

Oct 2, 2015

The service center is Very Prodfessional, The employee explained everything to me and listened to all my request, i would definityly recommend that service Place

angela123

Oct 1, 2015

I had a good experience purchasing my new Honda. Everyone, especially Heather, was very helpful and willing to work with me in getting what I wanted. I would certainly recommend Classic Honda of Midland to anyone looking to buy a vehicle. Everyone was friendly and easy to work with. Thank you!

ROLANDRUBALCABA

Oct 1, 2015

We bought a brand new 2016 Honda Accord from Classic Honda of Midland. Even though we had a few issues, the dealership worked really hard to make the situation right. When all was done we ended up with a car we really love.

tanis29ss

Oct 1, 2015

I bought my 5th Honda here. Yes, I wrote my fifth Honda. Heather Maggi seemed more excited than I did about looking at the new 2016 Honda Accord Touring. I owned a 2013 Touring so I was eager to see the 2016 version. Heather was exceptionally helpful and worked with me until it was time to sign the papers. I wasn't planning on buying but remote start, parking sensors, and a new robust GPS system could not be passed up. Not to mention the new body style and the rarity of the model at this time. While I was waiting for the paperwork, I met with the new management and they made some great new changes for this dealership. They are too numerous to mention but I can tell you that you will appreciate them if you buy your vehicle here. One neat addition for car enthusiasts, Nitrogen in the tires. Google it.

west texas

Sep 30, 2015

we had to drive 200 miles to get to the nearest dealership. Classic Honda worked us in, found the problem, and fixed it. Nice waiting area, also they recommended a restaurant so we could get dinner before our drive back. Thanks Gus the steaks were great.

TWEEDY7780

Sep 25, 2015

Very plesant experience. Everyone was friendly and eager to please. I would advise anyone looking for a Honda to go to Classic Honda of Midland.

CASTLE.JOANN

Sep 23, 2015

I called and got an appointment the same day. I was in and out in a couple of hours. Thanks for the prompt service and friendly people.

THOMPSON0878

Sep 23, 2015

My Pilot was parked on a street that flooded over the top of the lug nuts for several hours. I had it towed to Classic Honda of Midland where the service department checked for possible flood damage. It checked out fine with no damage & I paid only $140.00 flat fee. These guys are honest.

Tom Fletcher

Sep 23, 2015

As new Honda customers we were impressed with the whole Honda dealership from Sales to Finance. We will definitely shop here for our next vehicle.

Amanda

Sep 21, 2015

I felt very comfortable buying from this dealer. The staff was very friendly and helpful, I did not feel pressured at all. Would definitely shop with them again!

Dare

Sep 21, 2015

Fast and easy. Employees were a pleasure to deal with. My credit is not the best but they worked with me to get a deal that was fair to all parties.

yvonne

Sep 16, 2015

I have been taking my Honda vehicles to this service center for over 10 years. I always receiveexcellent service and the people there are always friendly and helpful. I will continue to use ClassicHonda of Midland and recommend them to others! Also, I would like to say a big Thank You to GusJunker for taking great care of my vehicles!

SUE.HANNAMAN

Sep 14, 2015

They are always very helpful and friendly. I feel good about the work that they do. My car is in good shape due to taking here for the maintenance. This was the first recall and all was done quickly.

DUSTIN.GRANTHAM

Sep 11, 2015

Great, polite and prompt service. Glad new owner took over the place because it was pretty bad. Service department would not even answer the phone. You would get a answer service that would never call you back. I waited three weeks and finally went somewhere else.

SanAngeloShoppers

Sep 11, 2015

Initially i left a review on DealerRater because our purchase experience went well. That was around July 2nd. I purchased a car for my soon-to-be 16 year old over 2 months before her birthday because she was looking forward to driving to school. After 6 weeks of waiting for the plates to arrive, i contacted Danielle 3 times with no return call. Finally i was told that I'd have to have the vehicle inspected, send the dealership the original, and then wait for weeks before getting the tags. I paid for the inspection, sent it in, heard nothing for days, then called three more times before being told that "unfortunately it takes 4-6 weeks to receive a duplicate title from the state we are requesting it from." My daughter's school won't issue parking tags on temp plates, so despite my planning, the dealership's poor performance will prevent her from driving to school for the first month that she's eligible. May not sound lile a big deal but i wrote a decent sized check to make it happen and now i'm stuck waiting. Still haven't gotten as much as an apology from the dealership.

JCPB

Sep 9, 2015

I love this service department! They have great customer service, and they get my vehicle ready in a timely manner. Most important, they do a great job on my vehicle. Everything gets done right and I get to see Gus, Barrett and Caroline's smiling faces! Thanks Classic Honda of Midland!!!

Hornfan

Sep 6, 2015

I just purchased a 2006 Jeep Wrangler for my son. An ignition issue arose one week after purchase. The service center along with the owner of Classic Honda stood behind this gently used vehicle and took care of ordering a brand new part so that we received our Jeep back in less than a week. They covered all costs associated with the labor and materials it took to get our vehicle back on the road. My next vehicle will be purchased at this same location because of their customer service and loyalty to their customers.

Shopzilla

Sep 6, 2015

Interaction started with an e-mail regarding a used Buick Encore. Kalyn Boudreaux responded and we had several back and forth communications where he provided good information and answered questions I had. After setting up an appointment, I got cold feet regarding the purchase, even though I knew it was a very sound deal. Two days went by and I kept thinking about the car. Decided to go to the dealership and check it out. Figured if it was still there, it must be my car. It was and now it is. Everyone I encountered was friendly, professional and tried very hard to get me the best deal. Jeremy Clark worked with me on the financing and George Rodriguez took me on my test drive and Daniele Owens was just friendly and helpful while I was waiting to see Kalyn. Overall this was a wonderful experience. Customer Service is huge in my book and this team pulls it off seamlessly. I look forward to our dealings in the future, and I've already shared my experience with a few friends and family.

patriotgal

Sep 5, 2015

The service department took care of the low pressure in my nitrogen tires on my 6 month old CR-V with courtesy and no hassles.

Bud

Sep 4, 2015

First car I drove, I ended up buying. Daniele Owens met us at the door and assigned Travis White to assist us.Travis was impressive and a true asset to your company.I was a little disappointed on the time it took to do the paper work. Gary Coleman needs some updated equipment to speed up the process. Even though we were paying cash, it took time in signing the documents.I did the negotiating with George Rodriguez. He was very friendly over the phone but when we were in the dealership, he did not ever acknowledge us. I feel the price was very comparable to Fort Worth pricing.

lumarie27

Sep 1, 2015

Thank You so much for all your help. I went in to ask about trading my vehicle you all went out of your way to assist me in every way. From price range to vehicle excellency!! Extremely pleased in every way!! With my Sales Person Danielle Owens, to Manager & Financial Representative!

valeriep

Sep 1, 2015

The customer service was phenomenal! Andrew helped me get the car I set out for. The process was smoother than I expected. I am a first time buyer and he made the experience worth while. Thank you Classic Honda of Midland!

dariawood

Aug 31, 2015

I was so pleased at the service that I received today at Classic Honda of Midland! They know that I commute via air between Dallas and Midland weekly and really depend on them when my Civic needs service, and that my time schedule is pretty tight. They made time to do an oil change and tire rotation for me today when I came in at about 4:50 PM from the airport, despite having other cars to work on that were left before I arrived. All of the staff are professional and friendly as well. Thank you--you guys are the greatest!

Honda fan

Aug 24, 2015

The service was cheerful, fast, and competent. I always is. I am particularly grateful for the service department's willingness to work me in on short notice. Gus and Don are always courteous and put my convenience first. This is a superb dealership.

dparr3815

Aug 22, 2015

My experience at Honda of Midland was excellent. Everyone there were very helpful and polite. The service department personnel are exceptional. I will highly recommend Honda of Midland to ALL of my friends and family!

BLAHT!

Aug 21, 2015

My experience here was an extremely positive one. I thought I would be bombarded with "vultures" upon entering the dealership but that was not the case. At. All. Dax Riley was my salesperson and I have to admit I was really impressed with his conversational/people skills. The whole process was seamless and hassle free. My wife and I never felt rushed or anything. If you are looking for a vehicle to purchase, I would highly recommend Dax. This "kid" has the world ahead of him, has a good head on his shoulders, and is a ball of potential waiting to happen. A true asset. Art was our finance manager and he too made the experience worth it. Very friendly and insightful. My only beef with this place is that they didnt have floor mats in my used vehicle and my parents had just bought a vehicle through them a week earlier with the same thing... no mats. Its not a deal breaker by any means though. Mats are cheap and the ones I bought are probably better than the ones I would have gotten.

Denise

Aug 21, 2015

I always take my vehicle here. I trust no one else but them. Don is the best and Barrett is always super friendly and helpful

emac0701

Aug 21, 2015

Dropped my CR-V off with Gus to have the headlights restored and when I got it back they looked new. I have dealt with Gus for many years and have always been extremely pleased with his service and expertise. Not only did he do the repairs requested he also had the vehicle washed and vacuumed.

Minivansarecool 2001

Aug 21, 2015

Our experience at Classic Honda of Midland was fantastic. At the beginning of our search we were undecided on a vehicle and had tons of questions. Our salesman, Kalyn Boudreaux, was patient and went above and beyond to help us find the perfect vehicle for our family of 6.

amanda5612

Aug 20, 2015

Fast, reliable, and quality service. We have used Classic Honda of Midland several times and each time they provide great and fast service to our vehicle as well as wonderful customer service.

mccluskey85

Aug 20, 2015

Went into the dealership for an inspection on my car and l was in and out within 30-45min. The service writers were very customer friendly!

Linda

Aug 19, 2015

I brought my car into the dealership for a problem with the door lock. I made an appointment in advance which was easy to reach service people and schedule. I brought the vehicle in for diagnosis at the appropriate time and was greeted promptly. The service advisors were friendly and attentive. I didn't feel rushed nor like they were not listening. My vehicle went in for diagnosis very quickly and they were fast to determine the issue. They promptly called when it was ready. The part had to be ordered and I was able to make a return appointment on the spot. On my return visit, the part was in and the appointment was prompt. In addition to friendly and prompt service, they even washed my car. I was super impressed and feel this is one of my best service experiences.

pedroza.nicolas1

Aug 18, 2015

Amazing shopping experience! I have been shopping for an SUV for over two weeks without luck and as soon as i walked in the door, Andrew greeted me, listened to my situation, found a solution and worked with me though the whole process. I have nothing but positive feedback for Classic Honda of Midland and I will most definitely consider them on my future vehicle purchases. I would like to thank Andrew and Barrett for helping me every step of the way.

crvowner

Aug 15, 2015

I had gotten in my CRV to run some errands and noticed a light had come on the dash. I pulled over and checked in my owner's manual and it said it indicates low air pressure in a tire. I promptly drove it to the Honda service area to have it checked out. The young man who took over the car came back in a few minutes and told me I had a nail in the tire and they would fix it for me ....of course I agreed. In approximately 20-25 minutes I was told my car was repaired and ready to go....So I paid the fee and was on my way.

kahill98

Aug 11, 2015

Scheduled my appointment for service online, they got me right in , serviced the vehicle and I was back on the road. Spent some time in the showroom , lots of positive upgrades. Owner was on location overseeing improvements. Will defiantly return

Grayson1994

Aug 8, 2015

The whole experience was wonderful. No pressure. Great deal. I would recommend friends and family to visit Classic Honda of Midland. Besides the friendliness I was impressed with the cleanliness of the showroom and car lot

Odyssey15

Aug 6, 2015

Even though the name is different, they still honored the lifetime oil change service. They also gave my car a complimentary cleaning. Definitely recommend them.

Alberto_ochoa

Aug 1, 2015

The people here were super great and helpful! Helped me to do what was best for me and didn't try to push something into me, and we're happy to do it! Really great customer service!

happy customer

Aug 1, 2015

We were very pleased with the experience that we had at Classic Honda of Midland. Daniele Owens did an excellent job in trying to get everything ready for us. She was very busy and had a lot to take care of while we were there, but she did a great job. She made a great effort to get us fuel in the vehicle and explained some features of the vehicle with which we were not familiar. She apologized for not having the vehicle ready for us to see when we got there. It still was covered in plastic inside. We did have an appointment.George Rodriguez was very polite and helpful. We had a good experience as well with Jeremy Clark.We do still need to have an issue taken care of when the service department can get around to repair a bit of damage that apparently was done when the vehicle was unloaded. Overall the experience was much less stressful than when we purchased an Accord in 2009. We were informed about all of the available options but were not pressured to take them. We appreciated that.Barbara N.

Carol O.

Jul 30, 2015

Jeremy Clark worked hard to obtain financing for me to get into a vehicle. Daniele helped me find the perfect vehicle to meet my needs.

JKerrigan56

Jul 29, 2015

I own a 2006 Honda, Element. It has 72,000 miles on it. The vehicle was running great but I was over for me 60,000 mile scheduled maintenance. I took the vehicle in. Everyone was friendly. No problems there. As I was leaving the shop, I thought I heard a noise from another vehicle out in the street. It wasn't, it was mine. It was (what I thought) to be idling way fast from what it was. I drove home. In my garage, I was sure it was idling too fast. Of course it was too late to go back to the dealer. My wife and I went for about a 20 minute ride. She noticed it was idling fast as well. We drove down a street that the speed limit was 40mph. Without my foot on the gas, the vehicle kept going at just over 35mph. This was not the case when I brought the vehicle in for service. As I slowed down to every red light I hit, the vehicle would "lurch" at 20mph and 5mph. It didn't do that prior to the service. The service cost me $564.72, which I thought was steep but I enjoy the vehicle and plan on keeping it for a while. This is completely ridiculous to pay that money for a vehicle that is working fine, take it to a shop, and now it runs worse. We have bought several vehicles from this dealership and I'm not happy with them to say the least. I would be there first thing in the morning to return it but I work.

DLake

Jul 28, 2015

I recently purchased the CR-V EX-L AWD, and I couldnt be happier! I was extremely pleased with quality and professionalism of the entire staff, especially Heather Maggi. Very courteous and professional, and I will be recommending Classic Honda of Midland to my friends, family, and employees. Customer Service is important in any business - and Classic Honda has my vote as a leader in delivering excellent Customer Service!

09 Ridgeline

Jul 24, 2015

This rating is for the service department and Gus Junker, Great job to everyone involved in the AC repair on my 2009 Honda Ridgeline. Gus is the main reason I purchased this truck here when it was Honda Of Midland .

Satisfied Customer

Jul 20, 2015

Our circumstances led us to use a broker to find our requested car. Classic Honda of Midland was the only dealer in Texas that had the car we wanted. Our broker worked with Jeremy and we were delighted with the deal they worked out. Working with Jeremy on the financing and delivery was a pleasure. It was no problem to arrange delivery of the car to Dallas with a very short turn around time between finalizing the financing and the delivery date we required. He certainly went above and beyond to meet our needs.I would highly recommend Classic Honda of Midland!

Out of Town Buyer

Jul 16, 2015

I am an out of town potential buyer trying to get the best on the hot new 16 Pilot. Classic Honda was very up front and honest in their negotiations and provided me the best price out of all dealerships contacted - on the first request. I have no problem recommending them as the dealership to buy from.

Car shopper55

Jul 15, 2015

I received excellent customer service! Kalyn Boudreaux went above and beyond to help make sure that I was confident in purchasing a pre-owned Honda Accord. He was very patient, honest and thorough. Kalyn is definitely an asset to this dealership. Thanks so much for making my car shopping a pleasant experience!

Loves Ms Kitty

Jul 12, 2015

This Dealership takes you to a whole level of experience with Car Dealerships! I hate going to buy a new car because all of the car salesman are so pushy! You never get to talk with the Car Salesman Manager because it's so 'secretive' when they are discussing you and your credit! That's where they 'wheel and deal' you and your credit. I found this is different place. They are so friendly, so warm and inviting. I didn't know what type of car I wanted. I did have another dealership I was going to. I didn't event expect to get this used new honda....to me it was new. I got into a 2013 Honda Civic. It's so nice and only 20,000 mi. I recommend it to anyone to visit and try the staff! They make you feel like part of their own family! God Bless them!

busy driver

Jul 8, 2015

I knew the car I wanted and came by to see if see if this dealership had one. I was helped by Heather Maggi, and she was consistently helpful throughout my search for a car. I was able to find the car I wanted and purchase it without spending hours at the dealership. It was a very pleasant experience with every person I dealt with. Thanks again to Heather for being very helpful and professional!!

dlerma

Jul 6, 2015

Absolutely the best Honda Dealership we have dealt with! You will not waste your time going to Classic Honda of Midland first. They are honest and friendly and absolutely the best salesman is Kalyn Boudreaux!

SanAngeloShoppers

Jul 3, 2015

I purchased a used vehicle and the overall experience was outstanding. Daniele answered all of my questions very thoroughly and went above and beyond to ensure I was satisfied with the purchase. The entire process was quick and easy and I will definitely return the next time I'm in the market for a vehicle.

LovingtheClassics

Jun 28, 2015

I called on a Tuesday and showed up to the dealership after 6pm . Rikki Davis went above and beyond to make sure that I was fully informed and comfortable with the shopping portion of my visit. She and finance manager Art were incredibly helpful and did not rush the process at all. She and Art did not pressure me into a purchase, instead they listened to my request and concerned and got me into the perfect vehicle. I actually ended up buying the vehicle the following Saturday. Throughout the week they were so kind and professional. The entire process was very smooth and painless. Everyone did a great job and I looooove my new car!!!!!!. Ms. Rikki Davis was superb! She brought a car to my job so that I could look it over and help make my final decision. They staff did everything that they said they would AND they never beat around the bush. The honesty and respect that they have for the customer has truly impressed me. I highly recommend Classic Honda of Midland.

jimlord

Jun 25, 2015

Our first car in US since we are new here. We are grateful to Ms Daniele who was very accommodating and very knowledgeable. Purchasing a car is not that complicated if you are surrounded with staff like her and the rest..

David086

Jun 24, 2015

Everyone I spoke to was friendly and was willing to help anyway they could. Heather was a great sales associate who was very knowledgable about the cars. She helped me get into a car I wanted and at an affordable price. I highly recommend anyone who visits this Honda speak with her. You will not be disappointed!

wynntx

Jun 23, 2015

We recently bought a 2015 Odyssey Touring Elite from Classic Honda of Midland. Other than a computer glitch that held up our paperwork for a few days, everything was easy and quick. We had our price agreed upon before we arrived so all we had to do was the financing which was simple. It will be a few years before we need another vehicle, but we would definitely buy from them again.

Honda Fit Owner

Jun 22, 2015

I really enjoyed my experience with Classic Honda. I really was not looking to buy, but absolutly fell in love with a silver Honda Fit. Daniele and Jeremy were awesome, and were able to get me a great deal!

Tammy

Jun 20, 2015

I purchased a new civic received excellent service and professionalism and absolutely love my new car! I traded in my 1999 crv, which was part of my family for 15 yrs and was afraid they would not treat my trade with respect because of the age and milage but that was not the case, I got a fair trade and didnt feel like it wasn't valued. They worked with my not so great credit too. I will buy my next Honda from Classic Honda in Midland!!

LKR

Jun 17, 2015

This dealership is being revamped and in a really positive way. More relaxed, hard working and willing to earn your business. It was late, we were all tired but yet they took the time to give me the professional service a customer deserves. I like the more laid back dress. Its a more casual atmosphere, but still professional. This dealership is about to explode with business!

Silver Honda / Happy Mom

Jun 16, 2015

If you're looking for a new car, go see Heather. My 9 year old thinks she is super cool and loves our new SUV. She made it so fun and exciting that I felt llike a teen looking for a car for the first time. Not only was she super friendly and knowledgeable, but she found us exactly what we were looking for in a family car, from exterior to interior, great on gas and great safety features, and ALL for a great price. Thanks Heather, for making this a fun and memorable experience. My family, friends, and coworkers will definitely hear about you and Classic Honda of Midland.

dlbaker

Jun 15, 2015

Although limited by software problems, computers and phone problems. I was able to get service completed with a very friendly atmosphere. I am sure once computer programs and the cloud is worked out, things will run faster.

jay,enforcer07

Jun 15, 2015

I had awesome service when I went to them. I was able to tell them what I was working with and what I wanted and they met every request.

Val

Jun 14, 2015

Heather Maggi was very helpful when I came in to look at a car I found online. She listened well to my concerns and respected my price range. I had my 2 year old with me, and they have a great little playroom and also didn't mind him walking around curiously exploring a little bit. They even asked if I needed help installing his car seat for the test drive.

Denisestar

Jun 13, 2015

Gus is very helpful and explains in detail what my car needs. Don the manager is great very nice gentlemen wouldn't take my Honda elsewhere. The lady in parts is also the coolest !!!

KBPenrose

Jun 13, 2015

I had a great experience! I didn't dive away in a new car today, but I didn't exactly need one and they were okay with that. My salesman was very thorough and honest upfront, and throughout the entire process. I would definitely return should I need or want a new car in the future!

OldSoldierSix

Jun 12, 2015

I had done my homework and already decided on purchasing a 2015 Honda CR-V, so Daniele Owens didn't have to "sell" me on the vehicle. Regardless, she made sure I was fully informed on all the features and advantages. She worked with me to take care of as many questions and "prep" as much of the paperwork process as possible before I actually came in to the dealership. There were some negotiations involved, which involved the finance manager Jeremy too. Both he and Daniele were very straightforward and forthcoming on every detail. Beginning to end and driving away in a new 2015 CR-V Touring model at a very nice price took four hours. In my experience, that's excellent for an A to Z visit.Another note: Heather Maggi, another sales associate at Classic Honda, has great knowledge of some of the high-tech features on the CR-V, and though it was not her sale, she jumped right in at my invitation and provided excellent additional information. I'm an old guy and I've spent far too much time and had too many poor experiences in auto dealerships. This experience was altogether positive. They earned my recommendation.

nolen84

Jun 11, 2015

We had an amazing experience at Classic Honda of Midland. Kalyn was excellent and extremely knowledgable about all the products that we were interested in and he and the staff worked with us to get us the best deal in town! I was really impressed with how hard they all worked to gain our business; not just for the day but as a life-long customer. There was a strong team-atmosphere which was really refreshing to as well. I was extremely impressed by the friendliness and honesty of all the staff. Everyone was very respectful and treated our family well while we there. We really enjoyed our experience and would absolutely reccomend to others!

Bmanky78

May 13, 2015

I naively let them add fees to the agreed upon sale price basically taking the price back to where it started. I have since learned I didn't need to pay these fees, but it was late at night, I was in a new city, with a new job, and I needed reliable transportation. Then the finance manager lied about the lifetime oil change package she sold me. She said it provided full synthetic oil, was transferrable to the next owner, and was good at any Honda dealership. All lies, it provides the cheaper synthetic blend, isn't transferrable, and is only good at that dealership, and of course if the dealership changes names or owners next year, the plan is worthless.

kcarroll86

Feb 17, 2015

I bought what I thought was a "certified" used vehicle (BMW) from Honda of Midland. Within 6 months of owning the vehicle it spent at least 2 months (if not more) in the shop. The vehicle has extensive FLOOD damage when sold to me, which none of this was disclosed. I have sent the car in for service 4 times, and often left with more issues than I had before I took it in. Honda of Midland is an unethical company, who does not back up their motto. I am stuck with a vehicle that I can not trade in, and can not sell to another person due to the flood damage. I continue to struggle with this company and get no where. I do not recommend doing business with this local dealer. Since the time of purchase, the dealership has gone through several leadership changes, and each new person guaranteed the issues would be fixed. Here we are 8 months later, with no help and I am stuck in the same situation I was in before.

lee1225

Dec 9, 2014

The manager & staff at the Service Department were very nice & helpful. I was also glad that the service was fast. It did not take long for them to fix my C-RV. Thanks!

BettyT79705

Nov 13, 2014

The most valuable employee by far is Mr. Gus in the Service Department. He always greets me with a smile and has always taken care of my vehicle. He is a real gem and you are lucky to have a wonderful person like him on your staff.Thanks Gus for always being there for me and my vehicle.Betty Thibeau

mces1948

Nov 8, 2014

I have taken my care in twice in the last 5 months and Gus has been a lifesaver on explaining to me what I needed done and the problem I was having. His friendliness and telephone calls to keep me informed was so appreciated.

wurth5

Oct 4, 2014

I came in knowing I was going to buy a Honda. I just didn't know what model, so I drove the CRV the Accord and the Civic, but ended up with the Civic because it fit more the price I was willing to pay. I am very happy with my purchase. Kalyn. my sales rep. was patient and helpful.

jason2014

Dec 6, 2013

went to buy a new car with an internet quote. they sold me for the price i needed but added few extra stuffs to make the money indirectly..still didn't gave me enough information even i asked the sales person. they said they were gonna make up for that deal.. never heard a single call back again. had to visit myself but was refused. they only called me as long as i didn't buy the car..after never saw anything like customer service. had a very bad experience. will never ever recommend anyone to this dealership. they were never clear wat other stuffs they were goin to add on top of sale price ...terrible expereince..

terri432

Sep 26, 2013

I would like to thank Scott Cherry and his sales team for going above and beyond their duties as a team to get me the car i wanted and the payments that I needed,I would recommend this dealership to all my friends due to the professionalism I received.

mceleste

Sep 12, 2013

Our experience at this dealership was a very great one. Me and my friend were just looking around at their lot very early in the morning and suddenly this lovely lady Kissey approach us with a very warm greeting and a smile. She took us inside and answered our questions and was very quick in getting our information and what we we were looking for. Her approach to us was not "pure business" but the relationship was like in a personal basis or as friends. She wrote down what we want and negotiated with the price that is under our budget. We didn't take long in that process not like at other dealership where you have to wait for several hours to get what you want or even end up not getting what you want. Overall the experience was great and the place was clean and neat where you can see every person working there and not "hiding". I thank Kissey and Amy for making it a good one and we were very happy with the deal.

Ghertrud

Sep 5, 2013

I have purchased several cars from Honda of Midland in the past and so, naturally, I went back for another purchase. I did not realize that their 'big sale' was actually being conducted by outside sales people brought in specifically to sell the used cars. I will not ever buy from a 'traveling sales team' again. When I went in originally, I purchased a CRV and initially loved it, but the 'traveling' salesperson promised to install an integrated Bluetooth, which, incidentally, cannot be installed on the steering wheel as promised. Needless to say, I was not pleased and I was stuck with a car that made me angry every time I looked at it....and then along comes Tony Oliver, a salesman at Honda of Midland. Tony did not sell me the CRV. Tony had made NO money from working with me, but he truly cared that I was unhappy with my purchase. Tony checked on me and kept me updated on the integrated Bluetooth install, which took forever because this is not a normal add-on. At about the 3 month mark, I finally told Tony that I was DONE with the CRV and just wanted out. (Keep in mind that I had not put any money down on the CRV and had rolled the taxes, etc. into the finance as well.) But somehow, Tony and his manager, Scott, were able to help me trade in the CRV and purchase an Accord, which I love! They made the Accord purchase so easy and stress-free! That is how a car purchase should be!The staff at Honda of Midland truly cared if I was happy with my purchase and when they found out I was not, they did everything they could to make it right. Tony has earned a customer for life! Thanks guys!

byrdfish

Aug 20, 2013

Johathan and Tony are great at what they do- I will be sure to send anyone looking for a car to Honda of Midland. The whole atmospher at the dealership was easy going and they made me feel welcome.

tanis29ss

Aug 15, 2013

I had been looking at the Honda Accord Touring for some time and I visit the dealership frequently as I am an avid Honda fan. I had visited with Tony on several other occasions. I stopped by the dealership because of a sales event. We looked at and test drove the car model I was interested in. Tony and Jonathan sat with me to discuss the purchase price. We were able to agree on the price and I finally got the car I wanted. There is always a friendly environment when I visit the dealership. This is my fourth car from Honda of Midland.

ChelseaG

Jul 11, 2013

Tony was extremely helpful, stayed late to get us in the perfect car for us. Very happy with our experience and would highly recommend Honda of midland. I couldn't be happier!

trodgers30

Jul 11, 2013

Great service, went to 15 other car lots but this one was fast and easy and i had bad credit ....this salesman was very efficient so was the finance managers ...the whole staff made me very happy with little wait time love em!!!!!

lupina78

Jun 22, 2013

I received a call from Tony Oliver on Friday giving me information about the offers Honda of Midland had and that they were interested in taking my 2011 Honda Civic for trade. Months before we had received letters about that same information and we were not interested. When he said "No pressure, if you would like just stop by say hi see if I can help you with anything nothing to lose." My husband came home maybe an hour I said " A gentleman from Honda called about wanting our car to trade in would you like to go?" He said yes!! When we arrived at Honda a young lady by the name of Myrna greeted us very nicely and we told her we were looking for Tony Oliver she didnt hesitate and called him. Tony was awesome, my husband is a difficult man but they hit it off and my husband has no patience and he let Tony know. Tony smiled and showed us a couple of cars explained the differences asked what our needs were. I picked the car I liked and then we started to talk numbers..Tony figured my husband didnt want to stick around for long and he was back and forth but at the end my husband said thank you but not today, we left. When we got home we thought about it called Tony on his cell Tony had left the building and said he would get with us the next morning. Sure enough next morning Tony and my husband talked and that Sat afternoon we were back at Honda Tony went through all the paperwork explained answered all questions and signing finacial papers was smooth this was a great experience thanks to Tonys patience with us!!!

CelinaManuel

May 29, 2013

Couldn't have asked for a better salesperon. Jonathan was great to work with very friendly, helpful and honest. I truly believe that he went above and beyond to get us exactly what we wanted at the price we could afford. Made us feel completely comfortable fom beginning and answered all our questions. Overall outstaning experience !!!!!

Dannyboy3320

May 29, 2013

I did not want to step foot in the show room floor, but after the politeness and no pressure tactics of the two sales associates and finance manager, I choose along with my wife, to enter the show room. Now, I am on the verge of buying a vehicle when I was initially against any purchase . This is the best car buying experience I have ever encountered. Kissey Mitchell and Richard Lawler are the best and I would recommend them to anyone wishing to purchase a vehicle. I feel the owner needs to reward them above the norm because of their positiveness and outstanding attitudes.

babychilanga

May 25, 2013

because this lady was nice she had her maners and she was respectfull. and we recomend her to more people . And for everyone to buy at Honda

Kyousuke

May 24, 2013

Richard, Scott and Amy were all very helpful and knowledgeable throughout the entire process of purchasing the honda civic. Everything I needed to know was thoroughly explained to me and my questions were answered expertly and accurately. My needs were well taken care of and thanks to their effort the time I spent at the dealership was minimized and I was driving the car in no time. They made the experience of buying a car a pleasant one and the process was smooth and stress free. Kudos to these three for making it possible. I will definitely recommend Honda of midland to others and when the time comes, I will gladly purchase another Honda myself. Thanks for everything.

egarza

May 13, 2013

Kissy, was the salesperson. She was really patient and not pushy with us. Her customer service was great! I left feeling like a gained a friend during the process.

dlcfam

Apr 29, 2013

We were impressed with the promptness of the whole transaction process. We walked in about 3pm and were done by 6pm that is the fastest time I have ever been in and out of a dealership. Dont get me wrong we got exactly what we asked for. They listened to what we wanted as far as price and were very negotiable. I will definitely recommend this dealership to everyone. The salesperson Kissy Mitchell was great and so was Amy Willingham of the finance dept. They were a true delight. Thanks again. Will definitely buy again from this dealer.

jenniferguerrero99

Apr 12, 2013

This is the second vehicle I've bought at this dealership. I am very pleased with the selection of cars, and customer service I have received.

kyleecarroll

Apr 8, 2013

Bought a 2013 Honda CR-V. Could not have had a better experience. Tony Oliver was an old pro who guided me very quickly and efficiently through the sales process. He explained every step of the sales process and gave me a great explanation of where we were in the buying process. The sales manager, Phillip, was very professional and gave me a very fair price on my trade, and a super competitive price on the car. Kissey Mitchell was very knowledgeable about the cars in inventory and fully demonstrated all the features of the vehicle. Overall, one of the more enjoyable experiences I have had buying a car. Would definitely purchase another car from Tony Oliver and Kissey Mitchell. Would heartily recommend you give them a shot.

crisscross70

Apr 5, 2013

Tony and the staff at Honda were very pleasant to work with. We purchased a vehicle before seeing it based on specs that we read on the vehicle online. The vehicle didn't have 4WD, which was what we were expecting and they were able to locate and get another vehicle for us. Tony has made follow up calls to see how everything is with the vehicle. I would reccommend Tony and Honda to anyone I know looking to purchase a vehicle.

Nateson87

Feb 25, 2013

I was looking for a new vehicle and Tony was very helpful and made sure my experience was pleasant. He made sure that I was taken care of and got me the deal I wanted. I would recommend them to my friends

bb14honda

Feb 18, 2013

TONY OLIVER WAS A VERY PROFESSIONAL AND EDUCATED SALES REP. HE WAS VERY KNOWLEDGLEABLE IN THE VEHICLES HE SALES. WE ENJOYED OUR VISIT AND CUSTOMER SERVICE HE GAVE US. HE WALKED US THROUGH THE ENTIRED PROCEDURE VERY THOROUGHLY BUT PLEASED US WITH SWIFTNESS IN HELPING US COME TO A COMFORTABLE PAYMENT AND VEHICLE. I WILL RECOMMEND MANY OTHERS TO GO SEE TONY WHEN THEY ARE READY TO PURCHASE A NEW OR USED VEHICLE. WE HAVE BECOME FRIENDS OUTSIDE WORK. HE HAS GIVEN ME FOLLOWUP CALLS TO MAKE SURE ALL IS WELL. THANK YOU SO VERY MUCH FOR THE EXPERIENCE.

llewis56

Jan 27, 2013

This was my second purchase with Jonathan. He made the whole process seamless and worrisome free. He worked with Daniel,his Sales Manager and they got me an interest rate that was unbelieveable!

callmerae

Jan 14, 2013

As many people do, I dread purchasing a car. I do not like the haggling at all. This experience has been a great on and I attribute it to Johnathan. He was friendly and not at all pushy. I would purchase another car from him, although I don't usually buy a car but every 6+ years. I've had my CRV about a week and 1/2 and am very pleased with it. I'm still learning how to operate some of the things, but Johnathan made sure I knew the basics so I'd not be having problems. Overall, my car exceeds my expectations.

jesssanchez627

Jan 14, 2013

I had such a great experience with the dealership and Jonathan definitely did everything he could to get me the best deal and made me feel comfortable...can't wait to go back!

Sarahlyn1988

Jan 14, 2013

Jonathan had such enthusiasm and you could tell he was having a good time trying to get us the best deal possible. He was able to work with us to get a new vehicle payment that was workable. He went above and beyond to make sure we were completely satisfied with our vehicle and the sale itself. I was having trouble getting the radio to work properly with a code so I called him and he asked us to stop by. 10 minutes later he had everything working and I was ecstatic. He didn't have to take the time to help us but he did. We have now bought 3 vehicles from this Honda dealership and will continue to work with them as they have been so helpful and generous to us. Not once did any of the salesmen/saleswomen try to sell us. They simply asked what we wanted and made sure we made an informed decision. I can't say how much that means to us. I do research before I step foot in a lot and have been extremely pleased with our dealings at Lithia Honda of Midland.

adnerb63

Jan 8, 2013

My daughter Courtney went into Honda of Midland to shop for a new car for her birthday. She had never had a NEW car and was very excited! The weather was cold and threating rain, but the team at Honda of Midland quickly made us feel welcome. From our helpful salesman, Carmelo, to the sales manager to the business manager, everyone we came in contact with was friendly and knew their products very well. Even though the monthly payment my daughter had budgeted for was rather low, the team was able to meet her needs. We had not intended to get any of the extended warranty items, however, the business manager explained to my daughter how she could add on the oil changes for the life of the car and only add a few dollars per month to her payment. This decision will save her a lot of money on her oil changes in the years to come. We appreciate his letting us know how that add-on could really be a help budget-wise. Sometimes women shopping for cars on their own could be taken advantage of, but I can assure you my husband was very pleased that we were so well taken care of at Honda of Midland. We are a Honda family, my husband currently drives a CRV and we have had 4 other Hondas in the past. Because of the great experience we had today at Honda of Midland we will continue to be a Honda family!!

rmedina21410

Jan 7, 2013

I liked how he had a great personality through the whole process of us buying a car and through the whole experience had us laughing will recommend him to a friend.

hagardner

Jan 3, 2013

I HAVE PURCHASED TWO CARS IN THE LAST TWO YEARS FROM JONATHAN LEMONS. ASIDE FROM HIM BEING FRIENDLY AND HONEST, BOTH TIMES I RECEIVED BETTER TRADE-IN OFFERS FOR MY VEHICLES THAN I EXPECTED, ALONG WITH A GREAT PRICE FOR THE VEHICLES I PURCHASED. THE DEALS WERE HASSLE FREE AS I STARTED WITH WHAT I DESIRED AND BOTH TIMES MY REQUIREMENTS WERE EXCEEDED. ON THE LAST PURCHASE, JONATHAN AND DANIEL (HIS SALES MANAGER) WORKED TOGETHER TO GET ME AN A.P.R. THAT I STILL CAN NOT BELIEVE. I HIGHLY RECOMMEND JONATHAN, DANIEL, AND HONDA OF MIDLAND FOR YOUR NEXT VEHICLE PURCHASE.

Nicole Flores

Jan 3, 2013

Jonathan was great to work with very friendly, helpful, honest, and patient. Yes, I recommend this dealership to my friends and family.Once again thanks for all your help it was greatly appreciated.

mike4262

Apr 21, 2012

Took my 2007 Honda Accord in for problems with smoke & rough runningI was told I needed a complete valve job that would cost upwards of $3,500I then went to a locally owned service facility Lone Star Automotive they got the running fine for only $350