Colonial Chevrolet reviews

Happy Dad

Oct 17, 2016

Visited Dealership after wasting 3 hours day before at another Dealer. They had car out front, gave me good deal on trade, and set up financing with DCU on the spot.Special thanks to Tania for keeping transaction streamlined. Her dedication and professionalism helped to make purchasing a new vehicle for my Daughter a pleasant experience.

Doctor H

Oct 11, 2016

Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my experience at Colonial service, but I feel that the mechanical work will be properly and reliably accomplished.

nadine evans

Sep 30, 2016

Tania Audet is amazing! She always goes out of her way to help not only I but any friends I send her way. I couldn't be more pleased!!

beyu

Sep 29, 2016

I found my ideal used truck online at the Colonial Chevrolet website. I called, came in to view and test drive the truck. I noticed a vibration at low speeds. The service dept checked it out, confirmed the problem and got it fixed.The negotiation with salesman Joe Pellegrini was straight-forward, pleasant, and friendly. The deal they offered was in line with what I expected from my research in Kelly's Blue Book and Edmonds.What more to say? I bought the truck.

RobR

Sep 26, 2016

I bought my new Chevy Colorado Diesel from Colonial Chevrolet. They were low pressure and straightforward to work with. They were courteous and helpful to work with. They met all their commitments and were very responsive.

Neil Gordon

Sep 22, 2016

Dealership treated me as a valued customer. The service was value added and went above my expectations.

Peter A

Sep 22, 2016

My experience was very good. I contacted Tania via the internet regarding the vehicle of interest. Tania provided an attractive e price for the vehicle. I went to the dealership for a test drive. Joe worked with me from here on. No pressure applied. They gave me time to decide and I went through with purchase of a new Camaro at a very good price. Thank you. Pete A.

SRD

Sep 22, 2016

The service department was outstanding and completed the recalls in a timely manner while I waited. Robert kept me informed during the repairs. Thank You so much !!

gjkokorda

Sep 14, 2016

I am kind of a car guy, and have owned over 30 vehicles in the past 25 years. My recent purchase at Colonial Chevrolet in Acton was by far the smoothest transaction ever! Tania and Jimmy were outstanding at answering all questions. The vehicle was ready to drive upon arrival and paperwork was signed with Shaune shortly thereafter. No Drama, No Pressure, Just fantastic customer service. I would highly recommend this dealership to anyone that is looking for a new Chevy. Thank You to the entire team at Colonial Chevrolet!

sadi

Sep 6, 2016

Jim Keefe is excellent at his job. He was not pushy, did not try to sell us a car we didn't want (has happened at other dealerships), very informative, showed respect and consideration, was relaxed not in a rush, and in general presented himself as a regular real person not some big shot salesman.

Patsfan2016

Aug 31, 2016

Knowledgeable, honest, competent and fair is how I'd describe the sales team I worked with (Jim & George). From my very first test drive to closing the deal, I felt comfortable during the entire process. Jim really exudes a no pressure environment and made my purchase a rewarding experience. I look forward to continuing to work with Colonial of Acton in the future.

Patriots54

Aug 25, 2016

Great dealership. Great service. Convenient location. Quick service. Nice waiting area. Very clean site. Good tech support. Four free oil changes is a nice bonus.

Jimd

Aug 18, 2016

After having a less positive experience at another dealer it was refreshing to deal with Jim at Colonial. He listened to us and worked to make sure we were well taken care of. Good experience!

David Sammuli

Aug 16, 2016

What a great experience. This dealership is top notch. Make sure to ask for Joe in sales, he'll take care of you.

AmberO

Aug 8, 2016

Colonial provided the simplest and most enjoyable car buying experience we have ever had. From initial internet contact to phone and finally in-person interaction, we were treated very well and we had a great time.

Iandolid

Aug 2, 2016

I had an excellent experience working with Joe and Tania to get my new Chevy Traverse. They were patient with me considering it took me a year to commit to the car. They kept an eye out for me to find one that was in my budget and did most of the sale on the phone since I have two toddlers. I couldn't have asked for a better more understanding dealership.

Michael

Aug 1, 2016

Overall my car-buying experience at Colonial Chevy in Acton was very smooth even though the Volt I was interested in was initially located at another Colonial dealership. After browsing the online inventory, I received a very competitive quote after locating a model with the color and options I was interested in. After test-driving another Volt, I decided to move ahead and put a deposit down. My particular car arrived a couple of days later and after confirming the options and condition, I moved to finalize the purchase, and worked with Bob to complete the financing, insurance, registration, and dealer options. Throughout the whole process I never felt pressured, and both Tania and Bob were very good about answering my questions about the car and the purchase process.

Drive a Volt

Jul 31, 2016

Went in to test drive and received prompt and educational experience. Every option and feature was explained to me patiently. I am now a happy Chevy Volt owner. Colonial Chevrolet got me a great deal on 2016 Volt that I could not pass up. Thank you, Joe, Mike and Shaune for a great buying experience.

Skee3540

Jul 23, 2016

Big enough of a dealership to get / take care of anything you need. Small enough where they still care about keeping you happy and coming back. I have been going for 5 years now, purchased 4 vehicles and it's the same guys/ ladies working there which says slot about a good dealership. Sometimes I stop in just to shoot the breeze with my salesman Joe and see how he's doing and what's new on the lot. Love that place!

ROBERT F. SABOURIN

Jul 7, 2016

Everyone I encountered through the dealership from the receptionist the service managers the parts department including the service technician, all the people were very professional courteous and pleasant to work with.

Shelley R-L

Jun 16, 2016

This was the first time visiting the service department for scheduled maintenance. I was impressed that they looked up my car in GM's database and let me know there were two recalls for my car. The only problem I have is not with the dealer, but with GM: I had not been notified of either recall. (Eventually, several days later, I was notified of the second recall, but not the first!)

madton

May 31, 2016

This is the way to do business, located the vehicle I was looking for and I was given a good price after quirk made promises they could not keep. I am thankful for my new Malibu and very happy with the service I received from Colonial Chevrolet. I will send friends and family.

alexluch

May 19, 2016

I purchased a 2017 Volt here and entire experience has been excellent. I got a great internet price quoted which was a about the same as truecar.com average, so I did not feel the need to haggle, the price was fair. Test drive went well, they found me a place with a great financing rate and did all the paperwork for me - getting new places, returning old and getting inspection sticker.I would definitely highly recommend this dealership to anyone looking for an awesome buying experience.

LeahN

May 14, 2016

Great service even after you have purchased your vehicle. The service department is quick, very nice to speak with and they are very accommodating, worth my 25 mile drive to get oil changes when there are so many local places around.

choppergunner

May 13, 2016

I had a great car buying experience. I picked my Equinox out Wednesday afternoon and drove it home Thursday afternoon. Jim McLoughlin processed all the paper work, went to my insurance company and processed my registration through the RMV. Jim also gave me a class on how to operate all the computer controls on my dashboard. I got a great price and made new friends. I plan to return to Colonial Chevrolet for my next auto purchase.

Steve

May 3, 2016

Great service at colonial chevy I would definitely recommend getting your service done there!

Taurus

May 3, 2016

I first contacted this dealership through an online cars.com inquiry on a preowned Ford. Thomas got right back to me and was very helpful on the phone with my questions. Where I live over an hour away from this dealership, we were able to work some preliminary numbers over the phone to determine if I should take the trip up. I went up the next day and was greeted outside on my arrival by Thomas and Miguel. Miguel was great and had the car ready for me to go and test drive. We negotiated over alot of factors but Miguel was great throughout. The sales manager Mike was also very great to work with and we finally were able to come to a great deal on the vehicle. Mike was very patient and very honest with me. When i came back a week later to pick up the car, I was met by Shaun in the finance office and he made the paperwork easy and very quick! I had another salesmen named Joe help me out with the delivery of my car and transferring of my plates and he was very efficient and very helpful with the new car. Most people think of buying a car like getting a root canal but everyone at Colonial Chevy made it very easy with no pressure at all. Even though they are so far away, i would absolutely go back there and recommend family and friends if they were looking for a vehicle.

J.B.

Apr 30, 2016

Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Malibu to be serviced I was able to talk with Jim in sales who took the time to go over the new 2016 Malibu. I am seriously thinking about an upgrade now and will be sure to let you know when it is decision making time.

Leanna

Apr 30, 2016

I needed to buy a car, and a good friend of mine said to go here. I worked with Tania audit, She was such a friendly outgoing and helpful lady who helped me find a car that I love. I highly recommend her to anyone who is buying a car. This place is Awesome!

Tarek Al-Tukhaim

Apr 30, 2016

I really needed a new car since mine was on its way out.. I was encouraged by a friend to check out Colonial Chevrolet. I didn't have the best credit but the team worked together to find me a great deal! The internet sales manager kept in touch with me with any new updates, and was very honest about what would be my best option. Buying a car is a very nerve racking experience but they made me feel like I wasn't alone. After time, we found the perfect vehicle for me! I would suggest going to Colonial Chevrolet to anyone who wants a dedicated, energetic, and motivated sales team!

J.B.

Apr 30, 2016

Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Malibu to be serviced I was able to talk with Jim in sales who took the time to go over the new 2016 Malibu. I am seriously thinking about an upgrade now and will be sure to let you know when it is decision making time.

Silverado

Apr 30, 2016

I really needed a new car since mine was on its way out.. I was encouraged by a friend to check out Colonial Chevrolet. I didn't have the best credit but the team worked together to find me a great deal! The internet sales manager, Tania Audet kept in touch with me with any new updates, and was very honest about what would be my best option. Buying a car is a very nerve racking experience but they made me feel like I wasn't alone. After time, we found the perfect vehicle for me! I would suggest going to Colonial Chevrolet to anyone who wants a dedicated, energetic, and motivated sales team!

Gin Savoie

Apr 26, 2016

Thanks to Joe Pell it was a very memorable experience. I walked into the dealership not knowing what I was looking for and after a few quick questions he was able to determine what I needed. I was driving my brand new Chevy Equinox 24 hours later.

FCoth

Apr 19, 2016

Only dealership in the area doing service on Saturdays

walter

Apr 19, 2016

Everything was straight forward during the buying process and the dealership made sure everything was ready to go with my new pickup - very straight forward to deal with.

silverado2015

Apr 7, 2016

I found that everyone was friendly, helpful, knowledgeable, and easy to work with in my truck buying experience. GM John woodland, Salesman Miguel Delossantos, and both Sean and Mike in the finance department were all outstanding to work with and I would Highly recommend Colonial Chevy to anyone else I knew of looking to buy a vehicle.

Volt Experience

Apr 6, 2016

Easy to do business with your Sales and Service personnel. Everyone takes the time to help out and makes me feel cared for and welcome.

jaynewton25

Mar 28, 2016

I want to commend all of you with running the most professional and courteous Dealership I have ever been to. It was an extremely comfortable environment with absolutely no pressure. Jim Keefe was my salesman and I have to say he is one of the most Professional people I have worked with in a long time. Jim made me and my wife feel at home the moment we arrived and there was no pressure to buy anything it was like we have known him for years and he treated us like family. that is how I would describe my experience with Colonial Chevrolet when you walk in your family and that's the way you get treated there is no pressure from salesman that just want you to buy a new vehicle. you are greeted by a professional that is there to just answer any questions you may have an make you feel at home and that what you get at Colonial. Thank you Jim for all your HelpJason Newton

Eric zediker

Mar 19, 2016

I have going to colonial Chevy for many years. Just recently I had a issue with my current truck and they perform my services on it. They did a great job and always kept me informed. At the end I was really impressed that I traded in the truck for a new truck. Why is this important, it was the detail, experience , the owner ship, and the car buying process that you should always get. Great job colonial in acton and to Luke / Jon / Steve. These are the people that care, help, and have craftsman ship!!!!

joesidelinger

Mar 18, 2016

I went to several other deals in search for the right deal and right car. I had a very difficult situation with my trade beign upside down. They worked with me asked what I needed in all regards and they got it done. Very pleased great efforts by sales and finance. Thank you John, Shaune, Joe, Thomas.

stuff

Mar 18, 2016

Satellite antenna repair after another service facility ripped it from roof. Presented the problem, parts ordered, received early and quickly installed a few days later.

Truckguy1

Mar 17, 2016

Everything was great including the price and the payment but once I took delivery everything went down hill. The car doesn't run well at all. The brakes barely work in the car and when you press the gas pedal the car won't go. Bottom line is I was sold a brand new car that is a lemon. I am very unhappy. I spent a lot of money on this car and I contacted the dealer and they immediately told me to go to service and it would be taken care of and if I was still unsatisfied with the vehicle they told me they would be more then willing to work with me on getting me another vehicle that I would be happy with. Michael Sparks the sales manager at the dealership has gone above and beyond any other car dealership sales person I have ever encountered. He stood by me and helped me with everything and never stopped trying to make me happy customer. He was aware of the problems I have been experiencing and how I don't feel safe with the vehicle and he told me that he would make sure that if after all was said and done he would continue to try and work with his boss to come up with a vehicle that was financially affordable for me that would meet the needs of my lifestyle. Long story short is when I say this sales person went above and beyond he went above and beyond. He never gave up and constantly checked in to make sure everything worked out correctly. As of right now things aren't perfect and I am not happy with the car I am in, but the dealership is doing everything they can to find something that will work for me. If I confused you I am will say it like this, I think this dealership is amazing and great to do business with. I think I possibly got a car that was the bad apple from the tree but I don't blame the dealership or its staff for that because it is not their fault. They know what I have been dealing with and they have gone out of their way to help me and assist me in any way they possibly can and I am very grateful for that. I would also like to thank John Woodland the general sales manager who I have spoken to and worked with a couple times for spending time with me and trying to find the best possible solution that will meet the needs of my lifestyle while staying within my budget. The final person that went out of their way to make sure I was happy and wanted to see if there was anything she could do to help make my situation better was Tanya Audet. Tanya is the business development manager at Colonial Chevy she called me and spoke with me a few times and tried to shed light on my unhappiness with the vehicle and situation I was dealing with and she did a really great job. She assured me that Mike and John would do their best to find a solution that would work for me and that they would find a car that I would be happy with. Tanya did an excellent job I am very happy to have worked with her as well. These people are great to work with and I can honestly say I have never had such a great experience buying a car as I have with Colonial Chevy. All and all I am very glad I went to colonial chevy and gave them my business despite the issues I have had with the vehicle. If you are wondering what issues I have had I will tell you. I bought a 2016 Spark which I have barely had for a couple of days and I have barely driven it at all. Already I am having issues with the brakes which don't work well unless you use both feet and push into the floor very hard in order to get the car to stop. I have also had problems with the onstar services not working correctly and my bluetooth connection doesn't seem to be working. Lastly, I am having issues with gas consumption. I filled up the gas tank and barely went 50 miles and the gas tank said it was already half empty. This car is a tiny 4 cylinder engine it should not be going through this much gas this quickly. In addition to this vehicle I also have a Honda CRV which is a bigger 4 cylinder and I get better gas mileage in that then I do in this small Spark. With that being said, I know there is definitely something wrong with this car. Due to the fact that I just bought this brand new car and I am experiencing all of this problems I am very unhappy with this vehicle. I have not brought the car into service yet but I am fully confident that the service department at Colonial Chevy will take care of the problems and fix the vehicle so it is operating and functioning correctly, as well as finding me a solution that I will be happy with in regards to finding a different vehicle for me. The only person I would not recommend and that I did not enjoy working with was the sales person I had. His name was Miguel. I did not like working with Miguel because he was very unprofessional and unknowledgeable about the car. Miguel did not explain anything or help me at all. He just basically stared at me and smiled the entire time. For example when I was in the office doing some paper work with Mike, Miguel was sitting in the office and he was on his phone and all of a sudden out of no where when Mike and I were in the middle of talking Miguel suddenly just burst out laughing and then Mike and I both looked at each other like what jut happened and Miguel says "oh sorry I just read or saw a picture on my phone that was really funny and inappropriate. This type of behavior is very concerning and unprofessional in the work place and I was very taken back to see someone at this maturity and immature level working in a place with lots of people who were very professional and business like material employees. Bottom line is I wasn't happy working with Miguel and I don't feel he is a good asset to the Colonial dealership because of his personality and his lack of maturity and professional acting personality. He acted very childish and lacked the grown up mentality of someone his age doing the job he was supposed to be doing. He did not appear to have the skills needed to perform the job he was supposed to be doing. Aside from that, I would recommend Colonial Chevy to all of my friends and family! Thank you for everything Mike, John, and Tanya you guys have been a pleasure to work with and I look forward to buying another vehicle from you guys in the near future!

Drew

Mar 9, 2016

Frank Gordon assisted me in the purchase of a used Silverado 1500. The transaction couldn't have gone any smoother. Its nice to know there is a dealer close to me I can count on!

russell930

Mar 9, 2016

Luke Ealey showed me the 2500 HD trucks available within their system and worked with me to reach a price point I was comfortable with. I liked the fact that he didn't pressure me into buying and had my best interests in mind.

jam

Mar 3, 2016

Very easy to make appt. First time using this dealership and I will use them again. I had 2 recalls taken care of and the alignment and tires rotated.

Tim

Mar 2, 2016

Don & Mike at Colonial Chevrolet were a great help in buying my new Silverado. They found the right truck for me at the right price ! Tim

tkb540

Mar 2, 2016

Don Sanborn & Mike Sparks were a great help in finding the right vehicle for me at the right price. The transaction was effortless. I hope to do business in the future when I replace my wife's Tahoe.Tim Soutboro MA

carlton33a

Feb 18, 2016

I wanted a chevy colorado in Sept of 2015, this hot model was hard to get ,they did not even have one to test drive. Tanya and Miguel found a 2016 model for me to test drive,I drove it 6 miles and bought it the next day. Great truck and dealership. They mean bussiness and will always deal to give you a fair price. I mean they gave me a discount on the Colorado even though they could not keep them in stock. They really want to keep there customers, as I had bought a car from them 4 years ago.

GEH & KMH

Feb 18, 2016

Just bought my first car from this dealership and it was a great sales experience. Jim McLaughlin was a pleasure to work with. I did not experience any of the high pressure or tedious back and forth price negotiations you usually experience at most dealerships. Shaune Conway was also great to work with. Thanks to Shaune we experienced the fastest new car and finance paperwork turnaround in almost 50 years of car buying.

tony

Feb 17, 2016

Don was friendly, attentive and responsive. There was no pressure. It was like having a conversation with a friend. I asked several questions and he either answered them or got me an answer with a minute. I have been buying cars for 40 years and this my best experience of all.

Chevy15

Feb 12, 2016

Just bought my first new vehicle and Don was very accomadting, friendly, and knowledgable. He went out of his way to make sure we had a great experience! Don found some rebates for us that we had no idea existed! I couldn't be more pleased.

Jaymee

Feb 2, 2016

Being able to start the process on line before getting to the dealer was great. It saves lots of time. The experience was great . I'm really happy with my new car

satisfiedcustomer

Jan 30, 2016

I have bought many vehicles at Colonial Chevrolet. The last two times Dave Fillmore has been the salesperson and it has been a wonderful experience working with him. There was no high pressure and Dave was willing to spend all the time possible to answer questions and help search for a vehicle. He was knowledgeable of the features of the vehicle (Equinox) and how the options functioned.I will always think of Colonial Chevrolet first whenever I am in the market for a vehicle.

JonW

Jan 29, 2016

Not often do I say i enjoy dealing with salesman. However Joe P. gave me a new prospective. Very professional and not too pushy. For once i felt as thought he was looking out for me, not a commission. Understood what i needed/wanted, and went above and beyond. Im very pleased with my visit to colonial as well as my purchase.

THAMPTON

Jan 28, 2016

The customer service was GREAT! Very Grateful for the staff at Colonial Chevrolet, who were able to help me every step of the way making my car buying process as simple and smooth as possible.

ShawnPhappycamper

Jan 20, 2016

Migel and John was great to work with from the moment I walked thru the doors Migel greeted me with a smile and Handshake. told Migel that I'm looking for a Silverado 2500 hd with a 8 foot plow and told him my budget and he delivered it with a smile. Great kid for being young even called me sir. John was just as nice. Great team. Thanks Migel and John love the new truck. 2015 Silverado 2500 hd best truck I've ever bought. Thanks guys Shawn from Fitchburg

SteveA98

Jan 20, 2016

I had never leased a vehicle before but Colonial seemed to have an offer that I couldn't refuse ! We met Joe Pellegrini who patiently discussed the pro's and con's of leasing versus buying. Joe listened carefully to what we were looking for in a vehicle and brought a couple out front (it was a very cold January day !) for us to test drive and check out. After Joe had nailed the vehicle down we worked on price and a fair trade for my old 5 speed Corolla ! When we picked up the truck the next day, Joe spent a huge amount of time showing us all of the new electronic features that the new Silverado's have and gave us some lessons on using our iPhone with the trucks new MyLink system. This saved me many hours of trying to figure it out on my own !! You won't find a more personable, helpful and knowledgeable sales rep ! No pressure, great experience, thanks Joe ...

CS7

Jan 16, 2016

I've bought a couple vehicles from Colonial, working with Joe Pells, and every time it has gone smoother than I could have imagined. I had some credit issues, so I knew getting a loan might be difficult and Joe has been able to help find me the vehicle to fit my needs and still come within budget, which is more than I hoped for. He is very knowledgeable and thorough, and always has everything ready as promised. I've been very pleased by the experience I've had with Colonial, and will continue to go back and see Joe when it comes time for the next vehicle.

DBristow

Jan 8, 2016

We leased our vehicle from Colonial Chevrolet, at the same time we leased our vehicle because of LUKE EALEY. He was a delight to deal with, handled everything completely and professional. We walked away from the dealership with complete knowledge of how to operate our new vehicle and all the bells and whistles! Luke had all documents ready for us when we got to the dealership and meet with the Finance Director and completed the deal in less than 2 hours! Amazing experience and we will surely purchase again! This is our second vehicle from Colonial Chevrolet from Luke Ealey!!!

m21black

Jan 3, 2016

The deal offered on the internet was what was provided no false advertising. Help me in every step of the process. Thomas and Miguel are both young men who are an asset to Colonial. Pleasure doing business with this dealership,

"

Dec 31, 2015

As usual oil change and four-wheel-drive software upgrade was completed in a timely fashion and dealership fit me in the schedule that day.

Jerry

Dec 31, 2015

I had to replace an expired lease vehicle and I shopped many brands and dealerships and Colonial's deal beat all the others by hundreds of dollars. I live in NH and I initially spoke to Mike Sparks by phone and he answered all my questions about my leasing options, sales tax exemption and delivery procedures. Mike then assigned Sales Associate Jim McLaughlin to finalize the transaction. Jim greeted us at the door when we arrived several days later and finalized the sale. Jim arranged for a 'loaner' vehicle for us to take back to NH until our new vehicle was delivered to our NH town office for registration. The driver who delivered our vehicle was very knowledgeable in the registration process and affixed our new plates for me and answered any remaining questions I had. From my initial call, to finalizing the sale, to vehicle delivery the entire process was handled in a very professional manner. I would not hesitate purchasing another vehicle from this Colonial dealership and would highly recommend it to anyone.

Angela

Dec 29, 2015

I came for a state inspection sticker. I was in and out very quickly. While I waited enjoyed the comfortable chairs and television provided in the waiting area. Very professional dealership.

Hsiao Hua

Dec 29, 2015

It was a very good experience. The only thing we could wish for is shorter wait time. We are satified.

Stephen

Dec 29, 2015

Service is great. Only thing is that the location is not very convenient for me, so tough to always bring the truck there versus a local shop.

Alan

Dec 22, 2015

I have been going to Colonial Chevrolet for the past 15 years and have always had great service. Both with Sales and Service departments.

Marki

Dec 22, 2015

David made the experience personable and relaxing. We would recommend this dealership over any of the bigger dealers for the one on one. Thank you!

Newton

Dec 22, 2015

Had a great experience purchasing our second vehicle at this dealership. Highly recommend. good selection of vehicles. They even opened the doors before the store opened on Sunday.

newtonville

Dec 22, 2015

Great experience from beginning to end. Jim McLoughlin was the best salesman I have had the pleasure of dealing with, he came in on his day off to accommodate my scheduling needs.

Heather

Dec 17, 2015

Everyone was very nice at this location and helped me out a lot. My service with getting an oil change was fast and my wait was what the gentlemen told me. Prior to my oil change I had to stop at the body shop to get an estimate on some repairs for my car to fax over to the insurance company and they were very helpful in there as well. I was in and out with the estimate within 15 minutes. I look forward to seeing you guys soon on the repairs for my car. Everyone at the Chevy dealers are great and really make you feel like family. GO CHEVY!

Mark

Dec 17, 2015

Everyone was extremely polite,curtious, and repairs were completed promptly very helpful and concerned that I was a pleased customer would definitely return

Ross

Dec 17, 2015

The purchase of a new Chevy Volt was very easy. I told about 6 local Chevy dealers I was looking for a 2016 Volt LT in Kinetic Blue. Thomas called and let me know they had one with the exact options I wanted so I put a deposit down on it. I went there the next day and it was out front with a hold tag on it, Miguel and I test drove it and the Volt was exactly what I wanted. So the reason for not five stars was because they did not give me an internet price when I inquired about it on the web nor over the phone. They didn't price match the other internet quotes I got for this car and they said it was because the Volt is in such demand. Still, I bought the car below MSRP with some bartering but paid more than I had hoped. I also got less for my trade than I was expecting. Overall my buying experience was quick and easy. I am happy with the car and the dealership. I would buy from Colonial again.

hkruk08

Dec 17, 2015

Everyone in the service department and body shop department were wonderful and very helpful. I was in and out and they all had great customer service. I would defiantly recommend this location to anyone along with other Chevy location.

terry432

Dec 16, 2015

I had an excellent experience purchasing my 2012 Silverado 1500 from David Fillmore at Colonial Chevrolet. I was told by a trusted local mechanic I have had repairing my vehicles for several years that he had bought two vehicles from Dave and that Dave was a straight shooter who would not mislead me in any way. Happily, I found this to be true.I was impressed by Daves knowledge and willingness to answer all of my many questions in a thorough, easy to understand, direct, friendly, and most importantly, honest manner. I did not feel pressured at any time. Due to his professionalism and excellent customer service, I got the truck I wanted and have recommended Colonial Chevrolet to family and friends, and will make it my first stop when I decide to purchase another vehicle.

"

Dec 15, 2015

Your service team is always very professional and friendly. They always listen and they are honest. I have had my service done at Colonial for many years now and have no complaints.

Phillip

Dec 15, 2015

went in for oil and tire change,great job then they found a broken ac outlet and ordered a new one for me.

James

Dec 11, 2015

Alwasy a good experience at the service center. they were able to find the problem and give me a quote before the work was done. Good to know how much I was getting into. All of the staff if friendly. Now the car runs great again. I always purchase my cars from Colonial Chevrolet in Acton.

James

Dec 4, 2015

A long-time customer (purchased 3 vehicles), I am constantly impressed by the honest and professional advice, repairs and, most importantly, customer service--especially by Steve and Robert.

EmmaleeD22

Dec 3, 2015

Happy I was able to drop my car off the night before. Appreciated the service staff listening to our concerns and issues and finding-fixing the issue in a timely manner while getting my oil changed.

kvnwinata

Dec 1, 2015

I pre-ordered my chevy volt 2016 from Colonial Chevrolet. Everyone was extremely helpful. Luke was awesome and guided me through the entire process. Overall it was a very pleasant and satisfactory experience. I would definitely recommend Colonial Chevrolet for purchasing your new Chevrolet vehicle!

Kiran

Nov 30, 2015

Absolutely amazing, 10/10 would do business here again. I worked with Luke in sales and he was great, and I had gone to 8 different dealerships across Massachusetts. Only Luke cared enough to ask me the questions to uncover hidden needs I did not know I had. Not only will I be coming here for all my car needs, I will refer all my friends and family to Colonial Chevrolet!

Dennis

Nov 29, 2015

My experience at Colonial Chevrolet was great. I did not feel pressured at all,customer service was outstanding. My salesman Joe Pellegrini was great, he was not pushy at all and got me to the price wanted to be without hassle.

ddmj1998

Nov 29, 2015

My salesman Joe Pellegrini was outstanding! He was not at all "pushy", he was very professional and got to the bottom dollar I was looking to spend without hassle. I would definitely recommend purchasing a vehicle at Colonial.

berniejoe

Nov 28, 2015

I had a 10am appointment but was out earlier than expected from an earlier appointment. I called Colonial to ask if I could come early. The service agent said to come on in. I had the normal service work and a recall done in record time. I find these people at Colonial to be very customer oriented and I appreciate that.

Frederick

Nov 25, 2015

Just before coming in something came up requiring that I be at an unexpected meeting soon after my scheduled appointment. You got the job done and had me on my way in plenty of time and sooner than I expected. Great Job - Thanks

Marie

Nov 25, 2015

The service people are very friendly at Acton Chevrolet. Getting my car serviced takes me between 30 and 45 minutes. I highly recommend going there!

Patricia

Nov 18, 2015

The only thing I wish could be better is call backs. If you say somebody will call me in 15 minutes, please make sure that happens. On many service appointments, I have to call you back to get updates or information about my car. Other than that, I appreciate the service I have received and will continue to be a customer.

Brett E

Nov 18, 2015

Came into Colonial Chevrolet to talk to Dave Fillmore based upon a referral from a family friend. After speaking with Dave and the staff at Colonial, I completely understood why they were suggested to me. With several bad experiences with other dealerships in the past, it was refreshing to work and interact with someone who I felt like I could trust and rely on. Dave provided me with excellent service and a great car buying experience.

Thomas

Nov 17, 2015

We were greeted really nice. The CSR listened to what we needed done. He was very helpful and kept us informed.

Tom

Nov 16, 2015

During a recent appointment I was impressed with the efficient, courteous and professional service provided by Colonial Chevrolet Service Dept. The service was performed quickly whuile I waited.

Richard

Nov 13, 2015

Service depth and sales has been 1st class, I've been a customer for last 25 years. The new building was long over due.

Thomas

Nov 13, 2015

Dealt with frank Gordon, the best service rep in the usaService was great and my car runs better than ever

Henry

Nov 12, 2015

Very courteous. I was greeted by the salesman who sold me the truck at the parking lot/entrance. He got me to service and without saying a word, my truck was moving toward the service I had come in for. The dealership was very helpful in scheduling my appointment later in the afternoon to meet my work schedule. For this, I was very impressed.Henry

Joan

Nov 11, 2015

YOU GOT THE CREAM IF THE CROP WITH DAVE FILLMORE HE HAS HELPED ME IN THE PAST AND NOW WITH A NEW CHEVY EQUINOX THERE WAS NO PRESSURE HE GOT ME EXACTLY WHAT I WANTED AND ABOVE ALL HE IS A VETERAN THANK YOU FOR YOUR SERVICE DAVE AND THANK YOU FOR ALL YOUR HELP !

Jessica F

Nov 7, 2015

Usually I dread the whole car buying process, but Luke made the whole thing as quick and easy as possible. He was very friendly and obviously knew his stuff, I would recommend him to anyone!

Elaine

Nov 4, 2015

Jim McLoughhlin was my sales person. He is a kind, soft spoken and easy going man who I felt very comfortable with. It was a great experience and he is not pushy at all. Colonial Chevrolet is lucky to have someone like him!!!!!! He took me out and explained my new car to me which I appreciated very much!!!! A nice touch was when the finance manager came out to shake my hand and wish me the best with my new car. I highly recommend buying from this dealership!!!!!!!!!!!

designer10

Nov 4, 2015

It was a pleasure working with Miguel and Sean. I haven't had to buy a car by myself in almost 30 years and I dreaded it. I had already signed paperwork at another dealership but it didn't feel right. Sean and Miguel put together such a great deal for mee that I pulled out from the other dealership. And of course, this other dealership now was willing to beat the Colonial deal! Nope .... a bit too late for that!

Happy Customer

Nov 3, 2015

I recently purchased a vehicle from Colonial. I can not say enough about staff. They worked hard to give me the best deal. Very relaxed no pressure atmosphere

John

Nov 2, 2015

Pleased with our recent visit to Colonial Chevrolet for service on our 2014 Impala. We do however, have to return in order to correct a problem with the stuck sun shade for the moon roof. We were told that it would require about three hours work to repair the sun shade problem. We will schedule another appointment at a later date when we will have more wait time to spend.Thank you ... John & Lorraine Sullivan (cust. # 38813)

Mark and Lisa Wilder

Nov 1, 2015

My salesman Luke Ealey and business manager Shaune Conway made the purchase of are 2016 Traverse simple and painless ,both were very helpful and knowledgeable .Great guys and dealership !

Ravi

Oct 31, 2015

The Business Development Director and the Salesman Miguael were very good to deal with. They did not put any pressure for the sale and patiently answered all questions. With the help of the manager they also arrange for the best financing that was very competitive. I look forward to future visits to the dealership for scheduled maintenance. I highly recommend this dealership. Nice folks.Oh- They also gave me the best possible deal on the car. Very Happy

Shane

Oct 30, 2015

It was only my first time at Colonial in Acton. I needed a service on my truck since other dealerships were to far away. I chose this one and it was a very good choice. While waiting I got to watch TV and browse the showroom. I like the look of the classic car photos on the walls. Nice touch there. The biggest thing for me is that everyone spoke English.

Happy Traveler in Acton

Oct 29, 2015

Just in for the first oil change.......very impressed as to how the entire process went. Good for me as I have mobility issues.....drove right into the garage. No need to walk on wet or icy surfaces........straight into waiting area. Clean, comfortable and fast. Loved the entire experience....

WILLS

Oct 28, 2015

I RECENTLY PURCHASED A CAR FROM THIS DEALERSHIP.YOU WALK IN THE DOOR AND YOU INSTANTLY FEEL RELAXED.ABSOLUTELY NO PRESSURE FROM THE SALES STAFF WHO TOOK THE TIME TO ANSWER ALL MY QUESTIONS AND LET ME TAKE A HASSLE FREE TEST DRIVE.THANK YOU TO DAVE,TANIA,JOHN,MIKE AND SHAUNE FOR AN OUTSTANDING EXPERIENCE AT THIS LOCATION.YOUR EFFORTS WERE GREATLY APPRECIATED!!!

TJW

Oct 27, 2015

The atmosphere at Colonial Chevy is very relaxed and they are also great to deal with. The best car shopping experience that I've had by far.

Fretwell5

Oct 24, 2015

This is the second truck we have bought from them, they made it go as smoothly as possible . We will definitely be back. They worked hard to get to a price we could work with I am very happy with my experience.

livinlife329

Oct 22, 2015

second brand new truck in 2 yrs.. they couldnt make it more easier. great trade in price...and great price on my new truck...wouldnt have it any other way. many thanks to Joe Pellegrini and Shaune Conway.

Scott

Oct 21, 2015

Colonials customer care was excellent. I am very pleased with my experience at Colonial Chevrolet, from the sales dept. to the service dept.

Klemen

Oct 17, 2015

Had a supercharger replaced on the camaro. No issues after the repair. Car works as before minus the supercharger rattle. Positive experience w Colonial Chevy.

mcclurekev

Oct 17, 2015

thanks to all at Colonial Chevy for the great sales experience. This was my third truck from them.and it's always a pleasure to deal with, thank you Kevin McClure

Bren

Oct 16, 2015

This is my second vehicle from Colonial. Bought a new Silverado dealt with Dave Fillmore. He was a great person knew what I was looking for and helped us out immensely. Thanks Dave!Shaune Conway was great in the Finance department!

MarksLoaf

Oct 16, 2015

Prompt, professional, great overall experience. I requested additional service too and they did what I requested. Very pleased with the service as well as all the help sales provided in getting me to the right people.

Erin

Oct 15, 2015

Dealership performed a couple of recalls, and were right within the time frame they estimated. Also, was able to take a loaner car so I didn't have to bother anyone for rides and still got to work on time!

Gerard

Oct 15, 2015

I though my sales man Miguel was geat and very knowledgeable when it came to the Silverado I work on cars for a living and I could tell he knows what he's talking about

Paul

Oct 15, 2015

As usual the service department was friendly, explained exactly what needed to be done etc. I was called promptly when the service was done. I don't know how it could be better.

KaitlinFiore

Oct 15, 2015

We dealt with Miguel Delossantos! From the moment we started working with him his overall personality made us feel so comfortable. He was very knowledgeable about various cars and was super objective with his opinions. He seemed to keep our best interest in mind while searching through the lot! We finally made a great choice and he worked with the finance person Shaune ensuring the best deal possible. Both Miguel and Shaune are amazing faces for this company and we would HAPPILY do business here again. We've already started telling so many friends and co-workers about our phenomenonal experience!! I wish I could give more more stars!

ryan9590

Oct 14, 2015

After having a less than stellar experience at another dealership we returned to Colonial Chevrolet to purchase our new 2015 Chevy Silverado. We had been searching for just the right truck and price for several months and Joe Pellegrini came through for us. We got a great price without having to go through hoops to complete the deal. If you are in the market for a new truck don't hesitate to give Joe a call.

Amy

Oct 13, 2015

Service received this past weekend was quick and efficient and they had me out of the dealership in no time. We are very satisfied with the service and professionalism of Colonial.

Donald

Oct 12, 2015

I initially came to the dealership to look at a used 2015 Volt premium model, but realized that it wasn't right for me. The salesman put together a very attractive offer for a new 2015 Volt standard model. After test driving that vehicle, I purchased it.

James

Oct 12, 2015

Service appointment on 2 year old Chevrolet in warranty. Greeted professionally and very courteously by Service Manager Steve Carlson - right on time. Work completed early. Excellent service experience.

Don M

Oct 11, 2015

I met with Miguel Delossantos to test drive a used 2015 Volt on the lot. But it was a premium Volt with too many extras for me. Miguel worked fast to make me a very good offer on a new 2015 Volt that evening. I came back and took a test drive in that car a few days later and liked it immediately. Miguel couldn't answer all my questions about the vehicle, but he quickly got the answers from his colleagues. Aside from some pressure to purchase an extended warranty, which I did not want to do, the buying experience was very pleasant and satisfactory.

Ann & Gary C

Oct 10, 2015

We had been looking all around for a Volt and were disappointed by the sales tactics of some of the other dealers. Dan Cluff at Colonial Chevrolet was consistently honest and worked hard to put together a good offer. We went back and forth with many emails until he found what we were looking for and at the price we wanted to pay. We live more than 100 miles from this dealer and Dan arranged for us to meet Tania Audet the next day to complete the sale. When we arrived late in the day, they were prepared and we were greeted by Miguel Delossantos and took a quick test drive in our new car. All the terms agreed upon were honored (thanks Shaune), and the sale was completed in a little over an hour to our great satisfaction. We were driving home in our new Volt before sunset. Everything went very smoothly without a hitch, great folks to deal with and made the car buying experience much more pleasant than many other dealers.

Truck buyer

Oct 10, 2015

My first experience at Colonial was a recent truck purchase and very user friendly. Dan in Internet sales was prompt, Don in sales got me the right vehicle and worked hard to get me a good price. Shaun the mgr. got me processed and out the door quickly. I felt that I was helped in getting a car; not sold.

Jeff_C

Oct 8, 2015

Scheduling was a breeze.(I did it online) got a confirmation email.. took me right away when I got there.. and the job was finished quickly..

Jessica

Oct 7, 2015

Everyone in the service department went above and beyond to be helpful, and you could tell they weren't just doing it because it's their job--they are genuinely kind, competent professionals. I feel like my car (and therefore my family) is in good hands.

Meredith

Oct 7, 2015

Could not have asked for a better experience - Joe Pellegrini went out of his way to make sure we were happy. Absolutely love my truck!

colorado

Oct 6, 2015

Hands down the best experience I've had buying a new car - thank you so much, Joe Pellegrini at Colonial Chevrolet! He got me exactly what I wanted at the price I needed it at - no "BS" involved. He kept me in the loop throughout the entire process, was extremely responsive to all 100 of my emails (ha) and was just as excited about my new truck as I was. Pretty sure we're best friends now - whether he knows it or not :). Thank you, thank you, thank you to all of those that helped get me in my new Colorado at Chevy - I am absolutely obsessed with it!

Susien

Oct 6, 2015

We had a great experience - we first met Luke a few months ago and returned to buy an even bigger car! Luke is highly knowledgeable about the cars and we loved working for him - and he helped us get a fair deal!! Thanks Luke - you are the best!!

carshop2718

Oct 3, 2015

Everyone was very warm, personable, and knowledgable in their area of expertise. I didn't feel like I was buying a car, I was buying an experience. When I walked into the dealership, on a white board, was my name and what I was interested in purchasing. When I drove up to the dealership, I was immediately greeted outside. No matter how questions were asked, and various scenarios for leasing/buying/milage, they were welcomed. I would confidently recommend this dealership to anyone.

Craig tourigny

Oct 3, 2015

Great service and great deal on new Chevy Silverado.couldn't ask for better.they are very professional and curtious and not pushy like a lot of other dealerships

John

Oct 1, 2015

I have bought many cars from Don Sanborn over the years and he always does an excellent job. I would recommend Don and Colonial Chevrolet highly.

James

Sep 30, 2015

Although I am a new customer at Colonial (new purchase 2 years ago), I feel like I am treated as a family member when I go to Colonial for any information or services.

Derek

Sep 29, 2015

The people at Colonial Chevrolet were incredibly helpful and easy to work with. They really seemed like they wanted to find the best car for me.

Darcy1931

Sep 19, 2015

I am 84 years old and very aware of the disrespect that often greets the elderly in today's world. At Colonial I encountered nothing but helpful kindness. I was fully informed of all of my options. Every detail was patiently explained. I would give special thanks to Miguel and Tanyia who actually made the experience of buying a car fun.

Marc

Sep 18, 2015

Service was quick as was the check-in for my appointment. Estimated time was about an hour and I was actually on the road in 50 minutes.

Ashley

Sep 16, 2015

When I called with my car troubles Dan answered my call. He was friendly, patient, and very thorough to ensure he had a full understanding of what the issues were with my car. The day of the appointment everyone in the service department was friendly and more than helpful. My car was fixed and ready in much shorter time than originally estimated which was a pleasant surprise! Such a positive experience for a not so ideal situation to be in. I hope I don't have any car troubles in the near future, but if I do I will go straight to Colonial in Acton!

Christopher

Sep 16, 2015

Since my purchase was of a former RENTAL vehicle I had wanted to view the underside of car. "They Forgot" Will try your Watertown Colonial and see if I can have better luck. Acton is clean and everyone professional but this was not a positive interaction. Wait time for work done was excellent. (Rotate tires and oil change, check for oil leak)

jay's chevy

Sep 15, 2015

Jim McLoughlin has a special way of selling vehicles. He was very patient with my vehicle/price search. After a lengthy period of time between visits, he still remembered my name. The staff works hard at making this a relaxing experience.

Camp Littleton

Sep 10, 2015

I have bought several vehicles from Colonial Chevrolet. I highly recommend the dealership to anyone who wants an honest and easy buying experience. I was looking for a specific model Tahoe with features that were important to me. They did not have it in stock but found it at another dealership. They contacted the other dealer and had the Tahoe delivered to Acton the next day for me to buy. Easy

Camp

Sep 9, 2015

As a long time Chevrolet Tahoe owner, I knew what I was looking for when I started to shop for my 2015 Tahoe. I worked with Frank Gordon to locate the LT I wanted. He was very patient and did a search until we found the right one. The delivery experience was easy and I would recommend the folks at Colonial Chevrolet in Acton for your next vehicle.

lanob

Sep 9, 2015

We came to just look at cars but walked out with a purchase! Dave Fillmore (sales rep) was very courteous, professional and pleasant. Would highly recommend him and Colonial.

Gregory

Sep 3, 2015

Knowledgable staff. Polite, informative and professional. They took the time to answer all of my questions fully and in terms that I understand.

Colleen

Sep 2, 2015

The manager and staff that answer the phone always take care of me even if it is after hours. Wonderful people.

Carol

Aug 31, 2015

it was Saturday late afternoon before closing time. iam sure everyone wanted to go home when i drove in with a flat tire.took care of the problem with a smile.

Paul

Aug 29, 2015

Class operation. Always the same; outstanding. Colonial takes care of it's customers. You always get the feeling they actually care!

JJ Adarme

Aug 28, 2015

I went to Colonial just to test drive the car, but I wasn't ready to buy. After the test drive, I really liked the car and they did everything possible to "make me buy the car". In most situations, this usually means that the sales people will harass/bully you until you either buy the car or leave aggravated, but that's not the case here. Luke and Shaune explained the process clearly and listened to my needs and concerns about the price of the car, financing and how much I wanted for my trade. Overall, it took about an hour and a half to purchase the car, meaning, I was driving back home with my new car in just that little time. It was a real great experience. Thanks so much.

Gary

Aug 24, 2015

My recent visit to Colonial Chevrolet was for service. If this does infact get to General Motors I am unhappy about the general structural integrity of the truck. My truck has been prone to dents, scratches, and plastic breaking off.

Teejusto

Aug 24, 2015

Had the best experience at Colonial Chevrolet I would like to thank Jim McLoughlin and the staff they made sure that I left very happy with the new car that I wanted....Thank You guys

Jeanne

Aug 23, 2015

great experience, was able to easily make my purchase with no games. Jim Keefe is the best and everyone was extremely helpful.

Melyssa

Aug 23, 2015

The experience thAt I had there was great every one was nice and every one was nice they had an ice cream truck there and gave free ice cream.

Melyssa

Aug 23, 2015

The experience thAt I had there was great every one was nice and every one was nice they had an ice cream truck there and gave free ice cream.

Sara W.

Aug 18, 2015

Great employees & dealership. Everybody knows what to suggest & try out, especially for first time buyers! They made what could have been a difficult process much easier!

SarahM16

Aug 17, 2015

My experience at Colonial Chevy was spectacular! Jim was kind and patient with my when figuring out what car would best for me and my price range. Jim and John got me into a brand new fully loaded Cruze in the price range I was looking for! Shaun's in finance was courtesy and also had me laughing while finalizing the process! I love my car and would recommend Colonial Chevy to anyone looking for a great car and the best service around!! THANK YOU JIM AND JOHN!

woodacer

Aug 14, 2015

Jim McLaughlin helped with the purchase of my second work truck from this dealership. Gave a good trade in price and a good price on the new used truck. Glad to work with Colonial again!Foot note: It would have been six stars if the 'normal' 2014 transmission issue Chevy is aware of didn't exist.

Wendy

Aug 11, 2015

I told Joe Pellegrini what I was looking for in a car and a few days later he found the perfect match for me! A day later I was in the office with him getting through the paperwork and getting it done! It could not have gone smoother. He kept in touch with me until the minute the car was delivered (by Mike who was so patient as we were in the middle of a major rain storm and my plates were rusted on!!!) to make sure it all went well. I would definitely recommend Joe and Colonial Chevrolet to anyone looking for a new car. Thanks Joe!!!!!

alchristie

Aug 9, 2015

I had such a wonderful first experience with Colonial Chevrolet! I had the pleasure of dealing with Shaune Conway and Jim McLaughlin. The vehicle I purchased was a Chevy Equinox. I went in to look at a car I walked out the same day with my vehicle registered, insured and good to go. The buying process was very smooth and easy. Mr. McLaughlin went through the vehicle with me and explained each feature. Mr. Conway was professional and explicit with the paper work that needed to be signed. I would definitely recommend this dealership to friends and family.

Phyllis

Aug 6, 2015

I love doing business with everyone at Colonial Chevrolet. They are courteous, kind and professional. I will continue to do business with them and have referred many friends and family members to them.

Bill

Aug 6, 2015

It had been 12 years since I had bought a new vehicle and I wasn't looking forward to it. But, Colonial Chevrolet was recommeded to me. I was told they were good to do business with. So, I stopped by when I decided to purchase a new Silverado. Miguel was my sales person. He was great. The whole buying process was easy and low pressure. I shouldn't have waited so long to get a new truck!

laddie

Aug 6, 2015

This is the fourth vehicle that we have purchased from Colonial Chevrolet. Joe Pellegrini was great. We always depend on Colonial's service. Pricing was very competitive and the negotiations were professional.

Kristy

Aug 5, 2015

Tania Audet was a pleasure to work with and the other staff also worked hard to get us the best deal they could. Love my new Chevy ! It was worth the drive to Acton to work with these folks.

password1

Aug 4, 2015

They have a good selection of cars there and available from alternate dealers. Good location and team that will work with your needs and wants for your next car.

Tjay12

Aug 3, 2015

My family has bought a number of different make and models and going threw Colonial was the best experience! I inquired online and was contact by Dan the next morning. I came in and worked with Jim M and he was extremely helpful. At the end of my deal I went and sign paperwork with Mike the sales manager he was great as well. When I picked up my suv it was clean and Jim took the time to go over everything with me! I and my family wil only buy from these guys! Very pressure free and we got the best price right up front from Dan

Sue

Aug 1, 2015

I inquired about a new car and decided to go to Acton colonial to see what worked well for me. I met with Daniel Cluff, who was nothing short of understanding and helpful. I ended up leasing a 2015 Chevy Cruze, Daniel conveyed professionalism and broadcasted a good comprehension of the vehicles. Great experience and very pleasant environment.

Benpa71

Jul 31, 2015

This is our second purchase within 2 years. Colonial Chevrolet sales team is always attentive and friendly. We will be back for our third vehicle for our family. I love my new Silverado!

Kristin

Jul 28, 2015

I called a few days before to make an appointment and since it was my first time at the dealership, they took my information and booked me an appointment. I pulled right up and after giving him my registration, they took my car right in. I waited approximately 40 minutes and everything was all set! I had a very pleasant experience.

Kmallin

Jul 28, 2015

My husband and I purchased a Chevy Traverse on 7/23 and we could not have been happier with how things went. Our salesman, Miguel, was friendly and professional. His low-pressure approach was refreshing -- not to mention the speed with which he had cars ready for us to test drive. We had our 5 month old baby with us and it was much appreciated that there was basically no waiting around for him to locate and pull around the cars (something that was painfully slow at other dealerships). We made the decision very quickly that a specific Traverse was what we wanted, and he happily negotiated a fantastic price that we simply could not walk away from. We traded in two other Chevys in the deal, and what could have been a very complicated process turned out to be an absolute breeze. We are thrilled with the car and cannot say enough about Colonial Chevrolet, Miguel in particular. It was a great car buying experience!

Brett

Jul 25, 2015

I was in for an inspection on my 2015 Tahoe I purchased from Colonial a year ago. Service got me in and out in short order. I really appreciate the quick turnaround time.

dross1275

Jul 24, 2015

The staff at Colonial Chevrolet provided a professional, courteous experience with my recent purchase of a new vehicle. Everyone that I encountered was a pleasure to work with, and was respectful of my time. Let's face it, buying a new vehicle is often a very stressful experience for most people. Miguel at Colonial did a great job at keeping the entire experience as stress free as possible. I will absolutely look at Colonial Chevrolet the next time I'm in the market for a new vehicle.

Francis

Jul 18, 2015

As always service was performed on my 2014 truck and things were handled quickly. Today we traded in an old vehicle and purchased another vehicle. It was almost painless. (We do have to make the payments.)

Thomas

Jul 17, 2015

Friendly, honest, and extremely helpful when car shopping in the Maynard Massachusetts area. Can't wait to drive my new silverado

boredom86d

Jul 15, 2015

I arrived on a Sunday 15 minutes before they opened to look at their on lot stock. I was politely asked from a distance whether I needed assistance by Jim who turned out to be a sales professional and the inventory manager. I let him know from the start that I was not interested in typical car sales tactics and he didn't seem to mind. I told him numbers would control so we went inside and he gave me his best offer in writing. I took it to other dealerships, none of which would even give me a solid price verbally and were obviously shady folks. In particular, the sales manager at Imperial Chevy in Mendon was the absolute worst of all - when I asked for a clear bottom line number he started on this ridiculous hypothetical about how "[if I list a house for $475k on the market and someone comes and offers me $550k for it, why would i sell it for $475k?]" ...bottom line: Imperial are clearly not the type of people a buyer wants to be dealing with in the car buying process. I got a great deal at Colonial, the first dealership I stopped at, and would absolutely recommend going to see Jim at Colonial Chevy in Acton if you are considering buying a car/truck. Never once did the numbers change or any other shady tactics - seemingly the most transparent vehicle purchase I have been a part of. Love my new Equinox!

Dan

Jul 10, 2015

Everyone was very nice and helpful. I was told the work would be completed in the afternoon of my call with the technician, however I did not hear back until the following day. I would have expected a call in the evening to let me know they needed to keep the vehicle overnight to continue work the next day. Thanks.

ahmadhayek

Jul 5, 2015

I was greated at the door front in the rain by the sale consultant Miguel with a great smile, he was very inviting and a pleasure to have from the beginning. After an hour or so I bought my new Chevy Tahoe 2015 LTZ.. with some laughs and haggles, the experience was fun and easy we were well please with his service and the price and the manger Mike which I met later on to finalize the deal.In the end Miguel was outstanding salesman with lots of experience, patient and the knowledge which he reflected in operating all the many features and systems in detail in the new vehicle, I was so empresses and please with him.

Emmalee

Jul 1, 2015

I was able to drop my car off the night before so it could get an oil change early in the morning. As soon as it was done (nice and early) I was able take my time picking my car up. Having no exact time I needed to pick up if important since I have 3 children under 5, the youngest being a month old.

Mark D

Jun 30, 2015

I walked into the dealership as I had with many in the past, low expectations and a high likelihood that I'd be walking out within an hour. My salesman Miguel and finance manager Shaune were great to deal with through the whole process. I'm now driving my seventh GM truck, I'm delighted with the purchase I made. Kudos to Miguel and Shaune for going out of their way to provide a great customer experience.

James

Jun 28, 2015

No problem with service, went in for my oil change and tire rotation, friendly and very professional. They got me in and out with ease. Asked me if there were any other problems with my Chevy Cruze. I replied, great car and no problems. Colonial Chevy is the best! Jim Leeber long time customer.

Donald

Jun 27, 2015

It was very down to earth. Didn't feel rushed. Was not pushed into anything. It didn't feel like they were trying to get a bottom line. I felt like they wanted to help me. It was a great experience. The exact opposite of "big dealerships"

Gabriela

Jun 26, 2015

The customer service is excelllent. I was running late to waork and the guys were very fast in helping me out with the shuttle.

Paul

Jun 26, 2015

Service was on time as usual, they called to ask me my preferences as they work on issues and are responsive to my questions. I get calls back when I leave messages and Steve took the time to listen to my specific request and research my question.

JPWorks

Jun 26, 2015

I have owned a Chevy Silverado for 3 years and hadn't planned on trading it in until I saw my new carpenters 2015 Silverado. It had features that were not available when I bought my current truck, most importantly, a back up camera. Colonial Chevy has been sending me emails saying I could get a new truck for lower monthly payments which I have ignored thinking too soon for a new truck. But, since I always buy a new vehicle when the old one is paid for so I always have a monthly payment, I figured why not look into a trade in? I called Joe Pellegrini and said I was interested in a trade in and set up an appointment. Before meeting with Joe, I had my old truck evaluated so when I met with Joe most of the footwork was done. Joe put together pricing on several trucks with the features I wanted and had them ready for testing when I arrived. I found the truck with all the features I wanted and we were able to get the monthly payments slightly below my current payment with the extended warranty and Gap insurance included in the price. Thank you, Joe, and the great staff at Colonial Chevrolet for a great experience!

frank butchy gervais

Jun 25, 2015

nice group.dan culff was very nice and new what he was doing,knows his trade

Matthew

Jun 25, 2015

I went to the dealer to ask about getting new tires. They had the tires I needed in stock and brought my Tahoe in right away and put the new tires on. Great service!

Charlie

Jun 24, 2015

I already wrote a review, but I wanted to thank him for taking the time to remove the dog barrier I had in my used Equinox and put it into my new Equinox. He and another gentleman helped install it. This was in my opinion above and beyond customer service.

keeper of the doors

Jun 24, 2015

Colonial Chevrolet was and is great to work with. This is our second purchase in 2 years for a truck. We needed a 2500 and they found what we were looking for and this time we were looking for a left over 2014 and they had one as well. There was no trying to up sell us to a 2015 or putting any undue stress. Dave Fillmore our sales man made this Father's day of 2015 worth really celebrating. Thank you Colonial Chevrolet.

Helga

Jun 23, 2015

I test drove 2 vehicles and by the 2nd test drive I knew which car I wanted. And even the saleperson Dave Fillmore knew it before we even went out for the test drive.

Jeff

Jun 22, 2015

Very quick. Had me in and out in no time. You guys will have all my business from now on.

BBcar

Jun 22, 2015

I just recently purchased my third vehicle through Colonial Chevy (technicely this time was a lease) and I am once again blown away by the service I received. These guys work hard to get you a good deal and to see the customer happy. I am loving my new 2015 Trax, thanks Joe P. And Shaune C.!!

Britni

Jun 21, 2015

Very happy with the deal I got on a leased 2015 Trax. Joe P. Is the best and actually sold me my 2014 Sonic as well (and some car to my parents too!). I always recommend Colonial Chevy to anyone who is looking to buy a new car because my experiences there have been so awesome. 10/10 would buy from again (and plan to!)

Leah Nowlan

Jun 21, 2015

What can I not say about Colonial Chevrolet in Acton. I purchased a Used SUV back in February of this year. I worked with Joe Pells and Shaune Conway. They were professional, courteous, and extremely helpful, both assured me if I had any problems to contact them at any time.....And contact them I did many times! My problems were always fixed with no hassle and the Service Department was Amazing. Never did I feel like the "Oh God She's Back Lady" In fact, quite the opposite. They were very friendly, sympathetic, and I was well taken care of. This week a phone call to Shaune Conway with yet another issue was an outcome I was not expecting. He said to bring it up and they would take care of it.....and take care of it they did!! Today I picked up my New 2015 Chevrolet Equinox! This time working along side Shaune Conway was John Woodland, and Luke Ealey. John Woodland was the easiest person to talk to, he was sympathetic and did everything he could for me. They got me out of the first SUV no problems and allowed me to get something completely different. Luke Early is a tech genius and was extremely knowledgeable about my new vehicle. He even went over and above his job description and gave me a number to call him at any time should I have any questions. I can't say Thank You enough for the excellent service this team provided. Employees that were not even helping me were friendly and courteous and full of knowledge. Shortly after the purchase of my 1st SUV, I had sent my parents to Colonial Chevrolet in Acton as well. They were greeted by again Shaune C. as well as Mr.David Fillmore. David was a friendly, easy going, personable, and again very knowledgeable employee. My parents who through the years were not "fans" of dealerships, quickly changed their mind! They also drove away that day in a 2015 Chevy Equinox and are extremely happy today. I know for sure had I purchased my 1st SUV from any other dealership that all the little problems would have been "mine to deal with." THANK YOU AGAIN for a great experience. I am not usually a Review type of person, but this time it was necessary. Shaune, Joe, Luke, John, David and The Service Department Thank You soooo Much! I will be sending people your way!!

Paul

Jun 18, 2015

Perfect, as usual. This dealership stands alone with regards to customer service and helpfulness. Been going there for years, and there is very little turnover of help. That says something.

Happy Traveler in Acton

Jun 15, 2015

Our experience with Colonial Chevrolet was a positive one. Jim M. And Shaune C. made the process easy and Hastle free!!The folks are friendly and not high pressure!!! It has been an enjoyable experience all the way around. We would recommend this dealership to anyone.

Stoney27

Jun 15, 2015

I dealt with Jim M. and Shaune C. And couldn't be more pleased. No pressure to by car or warranty packages. Which is usually an issue with most dealerships I've encountered. Happy with the car and was ready to go when Jim M. said it would be. If another Chevy is in my future I will come here 1st.

Michael

Jun 13, 2015

It was just a routine service visit - oil change and otherregular service checks. Because I was working on a last minute basis I feel they went out of there way to get me inand take care of it all -- I do appreciate that effort.

Patricia

Jun 13, 2015

Always satisfied. Very professional employees and staff.I have never had a bad experience with any of the eight cars purchased here.

rmt3b

Jun 13, 2015

It was a pleasure to do business with Jim McLoughlin. He was knowledgeable of his product, and patient with me...a 79-year-old woman!

Maurice

Jun 12, 2015

2 vehicles, 2 oil changes booked for the same time frame. Both vehicle done within 1 hour and both vehicles done within minutes of each other. Great Service

Ronald

Jun 12, 2015

i just wish they could wash your car after service. been to many dealers out of town and do that service

Thomas

Jun 12, 2015

Surprisingly it was actually an enjoyable experience. I appreciated the open and honest discussion with Dave Fillmore about the Colorado.

Hamilton0311

Jun 12, 2015

I was looking for a limited edition Silverado 1500 and Colonial Chevy found the truck for me, and within 2-3 days they had the truck there and ready to go. The salesman I dealt with were very accommodating and easy to work with, made my experience there a worthwhile one. I got my dream truck for a great deal, and they took my trade in for a great price. I would definitely return here for another purchase and recommended friends/family to go here as well.

Mitch K

Jun 12, 2015

We'd been looking for a used Sienna for months, and despite trips to a few other dealerships in the area, hadn't found the right deal. Near the end of May we saw one listed at a great price at Colonial Chevrolet. We met with Joe Pellegrini, and he was just great: friendly, respectful, direct. He even played with our son while we were in the finance office signing the paperwork with Shaune (who was also friendly and not typical of finance people we've worked with in the past).The car had just been traded in, and so needed a little work, including fixing a power sliding door. Colonial took care of all of it before we took delivery, also installing new tires and cleaning it from top to bottom. It's three years old but looks brand-new.After some bad experiences with other dealerships in the past, I wasn't looking forward to getting back into the market, but buying from Colonial was a pleasure. I'd definitely recommend contacting this dealership, and Joe in particular, to anybody shopping for a car.

Louis

Jun 11, 2015

I am a repeat customer. Each member of the Colonial Chevrolet team that I interacted with was professional, pleasant and knowledgeable. They earned my business again.

Patricia

Jun 11, 2015

We brought in our 2002 Chev Cavilier with several lights on and they went above and beyond to figure out what was wrong with the vehicle. They were able to make the repair that was outside of the typical diagnostics.

Andrew

Jun 10, 2015

I thoroughly believe my truck buying experience was the best one I have ever had! All of the representatives at the dealership were knowledgeable and I was treated very well.

Christopher

Jun 10, 2015

Great service - just wish Colonial was closer to Brookline.Fortunately my daughters live in Acton so for me it's more convenient then others I know = OTHERWISE I WOULD HAVE GIVEN Colonial a TEN.

Gerald

Jun 10, 2015

I arrived with no appointment my engine light was on. They took me in fixed the problem in one and a half hours. Great servce, super spotless waiting room.Jerry Wheelen

Susan

Jun 10, 2015

It was a long day, but thankful not charged for the total time car was in garage. At the end, completely satisfied.

TJCyr

Jun 10, 2015

I recently purchased a 2015 Colorado and I could not be happier with the way I was treated at Colonial Chevrolet. I worked with David Fillmore and could not have asked for a more open and honest person to deal with. I also worked with Shaune Conway for the all the paperwork and he was great to deal with as well. I feel that I got a good price on my trade as well as the purchase price on the Colorado. I could not be happier with the dealership (clean, friendly environment), the people that I worked with (Honest, friendly, good sense of humor) and the vehicle (arrest-me-red is awesome, features are great, rides great, overall a great truck), I would recommend this dealership to anyone that wants a friendly car shopping experience.

TJCyr

Jun 10, 2015

I recently purchased a 2015 Colorado and I could not be happier with the way I was treated at Colonial Chevrolet. I worked with David Fillmore and could not have asked for a more open and honest person to deal with. I also worked with Shaune Conway for the all the paperwork and he was great to deal with as well. I feel that I got a good price on my trade as well as the purchase price on the Colorado. I could not be happier with the dealership (clean, friendly environment), the people that I worked with (Honest, friendly, good sense of humor) and the vehicle (arrest-me-red is awesome, features are great, rides great, overall a great truck), I would recommend this dealership to anyone that wants a friendly car shopping experience.

Brogan

Jun 9, 2015

The men in the service department were very helpful. I had to bring it in for air bag trouble and recall problems and they took care of everything right away.

John

Jun 9, 2015

For many years and many Chevrolets bought at Colonial, continue to consider your service as the best in the business.

Silverado Guy

Jun 9, 2015

I visited the dealership for the first time and was treated very well. Jim treated me with respect and asked the right questions and allowed me to ask all the questions I had. I have and will continue to recommend Colonial to my friends and family and when I want to trade my awesome truck for something new I will return. Thank you!!

Mary

Jun 5, 2015

It is always a pleasure to deal with everyone at Colonial Chevrolet. I would like to say thank you to the service manager for taking the time to help me.

Bchappell3

Jun 5, 2015

They made it very easy and not at all a hassle that buying a car sometimes is. Joe worked with me and made sure that I was happy with the car. Shaune made a miracle happen with my credit and everyone was very kind and helpful!! We have bought several cars from there and will continue to go there for any cars in the future.

draygen

Jun 5, 2015

I just purchased a used vehicle from this dealership, and I must say it was a SUPERB experience. Every employee was very kind and helped me with all of my concerns and questions, without being pushy. I worked with a salesman named Jim and he was very , very helpful making sure that I got the best deal and car for what I needed.

Gerald

Jun 2, 2015

Respectful, courteous, knowledgeable, overall EXCELLENT/what else can I say? I will go back if I am in the market for another car. Chevrolet has come a long way!!!

Annette

May 31, 2015

It was OK done on time and complete. Everything OK'ed before the work was done which took several calls which was appreciated.

Gerald

May 30, 2015

We went to look at a Chevy Colorado, and we ended up buying it. Don helped us through the entire process from start to finish. We needed a couple extras put on, and he had it finished before we expected it to be. It was top notch, i don't know anything that could have been better. They knew everything about the truck, and gave us a very good deal on it.

Jillyanne

May 30, 2015

Very happy with colonial chevy. Professional, hassle free experience and I got just about exaclty what I was looking for. I also appreciated not feeling pressured into anything at all. Thanks so much!

Chayna

May 28, 2015

The Team over at the Acton Chevrolet is AMAZING!!!! From my initial experience with purchasing my vehicle with Luke and all subsequent maintenance visits have been exceptional. Dan and Rob in your service department conduct themselves with the epitome of customer service.

zediker

May 26, 2015

You know when you go to a dealer, someone comes over to you and gives you firm hand shake its on the right path for the sale. My sales rep was Luke, he did just that. The experience of buying the new vehicle was smooth and seamless. Luke went in detail about the vehicle and the financing. Between these conversation, we also talked about everyday life. Why is this important, well over at colonial and Luke himself they make you feel right at home and like family. This are rare qualities. Great job .

Eric

May 24, 2015

My sales rep Luke Ealey was great. Explained everything in detail and show workman ship with what he was offering.

James

May 23, 2015

excellent fast service with a smile. Colonial Chevrolet is definitely the best car buying and service experience I have ever had.

Lucille

May 23, 2015

I always have a positive experience at the service center. They're all friendly, efficient and professional. The price they quote you is the price you pay.

Lisa

May 19, 2015

Colonial Chevy has been taking car of my cars for years, and I wouldn't go anywhere else. I needed a new steering gear, and the work was done SOONER and at a much LOWER COST than expected!

Rebecca

May 12, 2015

I also enjoy this dealership. I drive the extra 10 min to come here then any other. People are so friendly and usually quick.

Suzanne

May 11, 2015

Bill was VERY helpful in keeping me updated on the progress of the work being done on my car. He took care of getting me a loaner without any issue. He was terriffic!

Steven

May 10, 2015

Not much to tell, I made an appointment the previous week. When I showed up at the dealership there was no waiting, my car was taken right in and worked on. In a short amount of time, my car was ready and I was out of there.

Bernard

May 9, 2015

Brought in car for scheduled maitainence. Greeted by Robert who promptly filled out paperwork and sent car to the shop. One hour later it was ready.

Antonio

May 5, 2015

This is my second time buying a car at this Dealer. The first time was a great experience and now the second time was even a better experience. The sales team and Mangers are great people. They really know how to speak to people and they don't make u seamed pressured. I will be a life time chevy driver from now on. I will always buy my future vechiles at Colonial Chevy in Acton. Thank you to all that helped me with my purchase. I will be recommending all my friends and family to go to Colonial Chevy in Acton for there next car.

Jonathan

May 5, 2015

As alway, an amazing video. Clean and very friendly staff. I bought my vehicle from Colonial Chevy and will only go there for servicing.

Marianne

May 2, 2015

The service team was friendly helpful and completed my Service on schedule. The way service should be but is hard to find. I appreciate the efforts and the technology to simplify communication with the service center.

Ariel

May 1, 2015

I went in to have recalls done on my Escort as well as an inspection sticker. Everyone was friendly and professional. I was offered a ride home while they worked on my car. All work was done quickly and well.

Peter

May 1, 2015

Colonial and especially Jim Keefe made this experience very pleasurable. Buying a new Colorado because of the availability is difficult but Colonial and Jim Keefe were able to cut through and order the correct vehicle were other dealerships failed. The process from start to delivery was very professional, customer friendly and efficient.

DeborahLeeStewart

Apr 30, 2015

I have been dealing with Colonial Chevrolet for 42 years - always a great experience and a fair deal. I highly recommend working with Joe Pellegrini - great no-pressure salesman, he listens and understands what you are looking for - and he will go the extra mile for you. Be sure to ask for him when you visit. I felt uncomfortably pressured by Shaune to buy the extended warranty after we agreed on a price and payment options. The additional warranty would have increased my monthly payment beyond what I wanted to pay.

jeffray41

Apr 30, 2015

I recently bough a mini van from Colonial. Salesman Mike and Joe were great. They were not to pushy, and were unbelievably honest. This is my first experience with them and it won't be the last.

heavychevyguy

Apr 29, 2015

I have been buying here for three years, and I am not the easiest customer to deal with, high expectations and specific likes. Between myself and my company I bought four cars from Luke in the last month and everyone of them was as smooth as you could hope for. They know that I can not stand the "what can we do to get you in this car today" because my standard response is nothing and I leave. Dealing with the Luke and Shuane team is like dealing with friends, they are incredible personal and know what it takes to get a deal made. I will be back for the next round and will do this all over again without hesitation. Luke looked high and low for a month for me to find everything I was looking for and when something comes up that is my style of truck he contacts me immediately and never wastes my time with something that would not fit the bill.Plus they have popcorn and coffee...

Melyssa

Apr 28, 2015

They went above and beyond to help me get my new phone to work with my car. They didn't have me get anything I didn't need.

firsttimersportscar mark

Apr 28, 2015

I went to Colonial Chevrolet to check out the camaro's , really my first choice was a ford mustage, but the ford dealer in Ayer ma didnt have good customer service and did'nt seem like they really wanted to sell a car ! Don the salesman was very helpful and showed me the car , took his time and was great! I got a wonderful deal and now enjoying a car i have always dreamed of having!! Thanks to all the staff there, they all are very helpful!!!

Robert

Apr 24, 2015

Don Sanborn might just be the best truck salesman I have worked with over many years. Do your homework on the web, know what you want at a fair price and don will make it happen without the "dance". Many thanks don!

Stephen

Apr 24, 2015

I had 4 FOB's that needed to be reprogramed. 2 were new and 2 were the ones I got when I bought the car from Colonial Chevrolet. 2010 Chevy Malibu. Great job and quick service.

truckguy mrk92

Apr 23, 2015

This is my 3rd purchase at Colonial Chevrolet. I wouldn't think of going anywhere else. I have always been treated with the utmost respect. The staff is friendly and helpful. Dave Fillmore sold me both of my previous silverados and this new chevy silverado. Thank you Dave for the help with the new purchase today.

VRE

Apr 22, 2015

I recently purchased a pre-owned Honda CR-V LX. I am extremely pleased with the vehicle and the wonderful customer service I received. I would recommend this dealership and Jim McLoughlin in particular.

Hugh and Andrea

Apr 20, 2015

Buying a car from Don Sanborn at Colonial Chevrolet was the best car-buying experience that my wife and I have ever had. Great explanation of all vehicle features. Attention to detail and wonderful follow-through. Thanks very much Don, you are a true professional. Thanks also to Tanya who was our first contact with the dealer over the internet.

Dwm42a

Apr 18, 2015

Recently I was in the market for a new Chevy Silverado. It was a big purchase for me and I wanted to make sure I got just the right truck with all the options I wanted and the best price possible. I visited several Dealers with little success. I felt most of them wanted to play games and didn't really want to sell me a truck. Then I came across Colonial Chevy and they had the truck I wanted and it turned out they were amazing to deal with. Dan Cluff was super quick to respond to emails and get me pricing on in stock vehicles. This alone got me in the dealership. Dan set me up with Joe Pellegrini as my salesman. Joe had a great way about him that my wife and I really liked. He wasn't high pressure but definitely wanted to sell me a truck. Their price they gave me on the truck was great right from the start! None of the running back and forth to another office that so many dealerships pull. We made the deal quickly and overall I couldn't recommend the dealership and specifically Joe Pellegrini enough. I am going to send all my family and friends to Joe in the future. Joe went over everything on the truck with me and has been there to answer any questions I have had even after the sale of my truck. A+ salesman and dealership!!

maura

Apr 16, 2015

This is my 4th purchase at Colonial Chevrolet. I wouldn't think of going anywhere else. I have always been treated with the utmost respect. The staff is always friendly and helpful. Dave Fillmore sold me both my previous Malibu and this one. He diligently researched every option for discounts to get me a great price. Both before and after delivery he took the time to answer all my questions and provided helpful tips regarding the features on my vehicles. The entire purchase process went so smoothly. He took care of every detail and I was able to take delivery the very same day as my purchase.Shaun Conway got me a great rate and was very informative about the financing process. I usually hate talking with the finance people but Shaun was very easy to deal with. He worked quickly to make sure I could drive home with my new vehicle the same day.How you are treated goes a long way in my opinion and that is one reason I continue to be a loyal Colonial customer.I have to add Kudos to the service department as well. Once again, nothing but friendly, helpful people who get the job done right. They pay attention to my concerns and work hard to make the correct diagnosis so I never spend money for unnecessary work. They have been very accommodating especially at the few times I have had a service emergency.

Paul

Apr 14, 2015

Got a Massachusetts state inspection. It was done quickly and the car was still clean when completed. The waiting area was comfortable.

Helga

Apr 13, 2015

I always get excellent service and if I need additional things works on they will come and discuss it with me

JW

Apr 12, 2015

A family freind recomended John Woodland to me, John put me in contact with Jim Mcloughlin. Jim took great care of my needs got me a fair price on my trade in 2005 Impala with 206,000 miles. I feel I got a great price on my new LTZ and I love the car.Jerry Wheelen

Wolf

Apr 10, 2015

I'm 68 yrs old and have bought a few new cars in my life and have never really been fond of the experience for various reasons. My 2002 Silverado had 316,000 miles on it and because of my work commute, our travels to our retirement home in DownEast Maine and the fact that the truck was getting tired my wife and I felt we had to bite the bullet and purchase a new vehicle. We decided to first visit Colonial Chevy in Acton. Rather than type a small book, in brief I would like to say that we have never had such a pleasant, positive, professional vehicle buying experience in our life as at Colonial!! Our Salesman, Joe Pellegrini, was/is amazing and worked a great deal for us on our beautiful 2015 Silverado. His attention to all the details related to the purchase was beyond our expectations!! Michael Sparks in Management was absolutely great also!! Because of our experiences at Colonial, they now have new customers for life! Please don't hesitate to visit Colonial Chevrolet in Acton, Ma. Ralph & Lynda Poloian

Richard

Apr 9, 2015

After having a unpleasant 2 week experience at another Chevrolet Dealership attempting to have two safety recalls taken care after scheduling an appointment. My daughter waited over 3 1/2 hrs for the car when the recall notices said it would take approx an hour for both to be done. When she came home I saw the second recall had not been preformed, Ii called the dealership and was told "We don't know about the second recall, even though we showed them both recall notices sent from G.M. I was told they'll have to call G.M. we can't just replace parts because you said so. I again explained what the recall notice said and faxed the recall notice to them the next day. 2 days later they told me, We spoke to G.M. and understood what needed to be replaced but, "We don't have the part in stock, we'll call you when they are." Four days later on a Friday afternoon a voice mail, the part were in to bring it in Saturday. When i called to make arrangements to bring it in Saturday I was told I had to leave it for a day, we'll try and squeeze it in." The part was a headlight relay that takes less than 15 minute to replace. I frustration I contacted Colonial Chevrolet Service Dept. late Monday afternoon the next day to discuss the recalls. At 8:00 AM the next morning Colonial Service Dept. called me and verified they had the parts for the recall and asked if I could stop in that day. In less time than it took me to walk around the show room once and admire the new 2015 Camaro and Corvette that my kids won't let me buy ;(, the service writer came and told me the car was ready and I was on my way. I didn't even have time to have my Dunkin Donuts coffee I brought for the wait ! Rather than have to inconvenience someone to follow me to drop-off and p/u my car, getting to work etc. This was an extraordinary. The follow up e-mail and phone call from Allison to make sure I was happy with my service call, showed Colonial cares about customer service. Thank you to Steve Carlson and his people in the Service Dept.

Raymond

Apr 7, 2015

Every time I visit Colonial, I am treated like family. Not once have I had any issue with personnel or the service received. I bought my current truck there and will buy my next vehicle there!

rdiniz

Apr 6, 2015

This is our 6th vehicle we purchased at Colonial...Luke is the greatest person to deal with when looking for a vehicle...fair, friendly and knowledgeable...we love this place...the service department people are fabulous!!!Shaune in finance is quick and no-nonsence...he gets you in and out quickly...we feel like everyone is an old friend there...Thanks Luke!!!!!!!! thanks everyone!!!!!! we will keep coming back!!!!!! Americo and Rhonda

Randy

Apr 4, 2015

Dave Pilmore was extremely helpful and would send business to him anytime. I have not bought a chevy since my Blazer back in the eighty's. I am oving from ford Expedition to traverse and so far I am feeling out the transition. So far I am very pleased in it's comfort and my experiance with everything

kathrynleeber

Mar 29, 2015

Colonial Chevrolet was great! Very easy process of buying a new car and the price was exactly what I was looking for. Everyone was super friendly and they explained everything to me thoroughly. I had the car the next day thanks to their work and I couldn't be happier!

Michael

Mar 27, 2015

The service agent was courteous and polite. He kept me informed about the progress of my repair and let me know when the car was ready for pick-up.

James

Mar 25, 2015

The best, Dave Filmore sold my Daughter a used car when I was bringing my 2014 Cruze in for a sticker yesterday. He will always find me a car for any price that I can afford. true leader checks in with me to see how the new car is running and encourages me to let him know if I am having any problems or concerns. Best dealership I have ever been to, Colonial is the BEST! Jim Leeber 978 833-6752

Katie R

Mar 25, 2015

This is my second purchase from this dealership and I wouldn't want to go anywhere else. Joe has helped me both times with my purchases and each time he was friendly, caring and did not go out of my price range. This dealer went above expectations by getting me my perfect car next day even though it wasn't in their lot! I would highly recommend this dealer to anyone looking for hassle free car shopping!

charlie

Mar 25, 2015

Jennifer was the best.. She takes her time to show you everything you need to know..You can call or E-mail any time.If she does not have the answer for you she will get it

katierobinson37669528

Mar 25, 2015

This is my second purchase from this dealership and I wouldn't want to go anywhere else. Joe has helped me both times with my purchases and each time he was friendly, caring and did not go out of my price range. This dealer went above expectations by getting me my perfect car next day even though it wasn't in their lot! I would highly recommend this dealer to anyone looking for hassle free car shopping!

Timothy

Mar 24, 2015

Like the fact I could make an appointment on-line and the email follow up was quick. Nice, comfortable waiting area as well.

From a Chevy to a Ford?

Mar 21, 2015

Marty listened to my specific needs and came up with a truck that was more than i expected! The second i test drove it, there was no question in my mind, I was driving it home that day.

Allyson

Mar 19, 2015

Rob is my "go-to" guy whenever I need a service on my trailblazer. He is always very helpful and explains the problems with the car to me clearly in ways that I can understand. On my most recent trip Bill was my technician and took time with me to have me show him exactly where the problem was/the noise my car was making.

Erik Callahan

Mar 18, 2015

Can't thank Joe enough for making this as easy as could be. Got what I needed for a great price. Thanks to Shaune to for his work too!

Steve

Mar 17, 2015

I can say enough about the team over at Colonial Chevy of Action. Just leased a 2015 Chevy Silverado LT Z71 1500 and couldn't be more happy about it! John, Shaune, and Joe are all so knowledgeable about their cars and helped me with every question I had. This is the only dealership my family and I buy our cars at and for a good reason! Thanks again everyone!

Kevin

Mar 16, 2015

The Service representative who 'signed me in' and sorted out my loaner was super efficient and friendly. For a problem with the loaner sorted quickly as well. Very conscious in avoiding inconveniencing me (though I was not concerned it was great to be treated as if my time was perceived as valuable).Based on the entire experience, I am much more likely to consider a Chevy as my next car purchase.

Robert

Mar 16, 2015

I've been a customer at Colonial Chevrolet for 18 years and have bought a lot of cars from them and I always get treated like family. That's the difference.Best Dealer in my book!

sullivan4278

Mar 15, 2015

It was a pleasure working with Luke Ealey, a Salesman with a great personality and excellent customer service skills. It was a tough decision trading in our old reliable Malibu. Luke made us feel right at home, did not apply any pressure and allowed us the time needed to make our final 2014 Impala car purchase decision. We were also very satisfied dealing with Shaune Conway, the Business Manager.John and Lorraine Sullivan

Klemen

Mar 14, 2015

Excellent dealership.I picked up the car today. Joe P. went over all the features, and I was on the way. Simple, fair, and straightforward buying process. Thanks for a great car.

Anthony

Mar 13, 2015

The service dept gets me in and out as quick as possible. I bring my work vehicle there and the sooner i can get back to business the better.

2013tdi

Mar 13, 2015

I just purchased a 2014 SS from Colonial Chevrolet. Stopped by at two other dealerships for the same vehicle. One of them just sold the car, but showed no interest in finding another or sourcing it from another dealership, even though I purchased a car from them before. The second dealership told me they will email me with a quote but never did. The process at Colonial Chevrolet was much simpler. Dan Cluff offered an online quote up front which was better than offers from others. I stopped by the dealership, they had the car, they gave me a good offer, and the deal was done. I worked with Joe Pellegrini in sales. Joe is courteous, knowledgeable about the vehicle, and he understood my needs. The negotiation was straightforward and quick. I also had a great experience with Shaune Conway, the business manager. Paperwork took less time than usual, and again it the process was as painless as possible. Overall I had a great experience and I highly recommend them and Colonial Chevrolet.

Kimberly

Mar 12, 2015

They were super fast and very accommodating to our schedule. I sincerely appreciated how they let us pick up our new charger and return the old one when we had our appointment. They were even willing to come to our house to do the part exchange. This was all very much appreciated as we have a new infant at home.

David

Mar 11, 2015

As usual, the entire service staff was profession. The waiting area was clean and conducive for working while waiting. The service to my car was done promptly and I was on my way with no additional issues.Thank you!

Richard

Mar 10, 2015

once again at the spur of the moment we decided to buy a new vehicle from colonial Chevrolet. we bought a cruze last year and loved it but we needed a new truck so we traded it in and picked out a beautiful new Silverado. from our salesman, jim keefe, to shaune Conway, who did the financing we felt we were treated with the utmost professionalism. we had a question the next day and john woodland sat and explained away all our questions with not only one, but two different senarios to make sure that we understood everything. when we went to pick up the truck we we amazed by how clean our truck was. it was prepped by carlos in new car prep and he had done a wonderful job. then jim took us out and showed us every part of our new vehicle. we cannot thank you all enough for another perfect purchasing experience. rich and ellen zielinski,

jalav

Mar 10, 2015

I just purchased a 2015 Chevy Silverado form Colonial Chevrolet in Acton, MA.. Our salesman was Dave Fillmore who could not possibly be more helpful. He was also very knowledgeable about the product and was able to assist us through the selection process. We got a great deal as Dave researched multiple discounts to which we were entitled. A very professional experience without any pushy sales tactics. The entire sales staff were helpful and friendly. Dave even waited with us for over an hour to insure that the OnStar people got it working right.Anyone looking to buy a new vehicle should visit Colonial Chevrolet in Acton for a very satisfying and pleasant experience. Jacques Lavallee

James

Mar 9, 2015

Brought my vehicle on for a oil change. My car was ready in the time they quoted me. Great service !!

Paul

Mar 5, 2015

Your tech was very helpful, I have a 10 year old Suburban and I wanted what it needed but not just to spend money. He was very friendly and helpful.

Janice

Mar 3, 2015

The dealership is very organized and friendly. They have a nice and comfortable waiting area and TV to watch along with coffee and tea. Even though I live half an hour away from the dealership I don't mind traveling that far since I always have a good experience there.

Cheryl

Mar 1, 2015

they always do a good job.they had a lot of cars to work on the day my car was towed in. they said they may not get to that day,but they did...Thanks

Paul

Feb 27, 2015

Immediate service help, very friendly sign-up and fast service. Dealership is immaculate. Great follow-up on satisfaction of experience.Highly recommend Colonial Chevrolet in Acton.

Steven

Feb 26, 2015

Although the service time was extended by a few days, we were given a loaner car to make up for the inconvenience. Very happy with that attentive level of customer service.

Amanda

Feb 22, 2015

Dan was extremely helpful on this difficult situation I was in. He helped me with the insurance and his team fixed all my problems. This crew did a great job.

John

Feb 20, 2015

Steve, Rob, Bill, and Dan are the best. Top notch service like always, highly recommended. Thanks again for the quick and honest service

Lucy

Feb 20, 2015

Recently I have used Colonial Chevrolet only for service related to recalls, I am treated with the same level of courtesy and respect as a "paying" customer

Heidi

Feb 18, 2015

Very honest and friendly sales staff. I did not feel like I was sitting waiting endlessly for paperwork to be completed. All of my questions were answered! Great car buying experience. This will be the first dealership I call next time I buy!

Richard

Feb 13, 2015

My appt. was scheduled for 9am and as soon as I arrived I was greeted and my truck was taken right in for service. I was then informed of what was needed and the work was done. Quick and easy, friendly service personnel.

mary10mab

Feb 13, 2015

They are awesome here, couldn't have asked for a better first experience in buying my own car. I originally set out for a mid-size SUV, but ended up with the 2014 Chevy Malibu and I love it!! I had asked for them to put snow tires on, and they not only agreed, they gave me the best snow tires around and I am eternally grateful since this winter has been awful. They made the process so simple and easy and I can't thank them enough!

Paul

Feb 13, 2015

Don helped make sure my purchase experience was most positive. After telling him that I had a Chevy Cobalt high on my list but the only issue was it was a 2-door, he promptly told me a 4-door was available, as well. I have to say I felt pretty lucky at this point, as I hadn't seen that on your website. But there it was! I felt comfortable on the test-drive. Talking with Don during the drive, I felt as if I'd known him for years. I'm proud and pleased to have the 4-door Cobalt, and with the mileage on the low side, I hope to have it for years to come. Thank you Don Sanborn and thank you Colonial. I might add, thanks to Dan Cluff and Tania for their cordial e-mails along the purchase process.

Mary

Feb 10, 2015

Once again Steve and Dan in service took care of our car when I drove in on Saturday because of an emergency. So grateful for Colonial Chevrolet!

Susan

Feb 10, 2015

I broke the linkage of my driver side windshield wiper. Rob in the service dept and the mechanics fixed it quickly.

Edward

Feb 5, 2015

I appreciate the quick response and extra efforts shown by Dan and his technicians. Thanks for getting me back to using my truck so quickly.

Betsy

Feb 4, 2015

The service Colonial Chevrolet provided was quick and efficient and came in very close to the cost estimate the service representative had provided in advance.

Emmalee

Feb 3, 2015

came in to get oil changed and everyone was super nice to me and my two little boys, even gave them little gifts and popcorn.

Joseph

Jan 29, 2015

I've been in the service department a few different times and I've always received fast friendly service. I will continue to bring our families vehicles there for knowledgeable and trusted service department.

Michael

Jan 29, 2015

Everything went very smooth from appt. to service. While Iwas there they also took care of a recall issue - all in a timely manner.

James

Jan 27, 2015

I had a problem with my car and the team found the problem and was able to travel that day as planned. Thank you for the excellent service

Terrysbaby

Jan 24, 2015

I couldn't have asked for better service everyone very friendly and helpful. All my questions were answered, and the demo on all the new items in the suburban was excellent. Sales person was very patient. Would recommend him and colonial Chevrolet to anyone who needs a vehicle.

Tanya

Jan 23, 2015

I recently purchased a used vehicle from this dealership. I got the pleasure of working with Luke Ealey. He was an excellent Salesman. He was very knowledgeable about the vehicle and super friendly. Shaune Conway assisted me with the financial part of the purchase and was fantastic to work with. Mr. Gordon has an exceptional group of people at this dealership!!! The entire process was stress free and enjoyable. You guys truly understand the concept behind incredible customer service!!! Thanks again !!! Tanya-

Deborah

Jan 21, 2015

I had a Kia and the lease was up in February. I started the process to replace with Kia and that didnt work so well, apparently my credit score had slip with a recent home mortgage modification. Kia indicated I could not qualify for a lease. I had past history with colonial a number of years ago and with my recent experience with them I shouldnt have ever left. From the start of the process with Colonial everything was positive, I learned its not just your credit score you need to look at the bigger picture and the sales folks did just that. They even took the Kia in trade and that alone covered my last months payment with Kia not to mention that uncomfortable meeting that would have been required on my part in early February when a returned the vehicle. Now I have a new lease on the 2015 Chevrolet Equinox. Special thanks should go to Frank Gordon and Sales Manager Michael Sparks. P.S. I have another Kia thats due in 2016 Ill be back for another Chevrolet. Thanks Again,

Janice

Jan 21, 2015

The atmosphere is great there and they have a comfortable waiting area iand coffee and tea. I can get some of my office work done while waiting for my car or watch TV. Everyone there is polite and curteous. I always have a good experience there.

Richard

Jan 21, 2015

Colonial Chevrolet is where I buy my vehicles and get great service every time. The waiting area is new and clean and the staff are all friendly

Vladimir

Jan 21, 2015

Scheduling was simple and effective. Check in was fast and problem free. Vehicle was not ready on time, though delay was just about 15 minutes

Volt Driver

Jan 18, 2015

Luke Ealey was a wonderful salesman when we bought our Volt. He's "the Volt guy" and he knew all the ins and out of the Volt and had a great passion for selling them. The whole experience was enjoyable and the car has been fantastic. Luke also went above and beyond to help us get our car ASAP stopping by at our home for some exchange of documents when I was taking care of my daughter. We look forward to buying our 2nd Volt from him when the time comes.

Paul

Jan 17, 2015

I had a Kia and the lease was up in February. I started the process to replace with Kia and that didnt work so well, apparently my credit score had slipped with a recent home mortgage modification. Kia indicated I could not qualify for a lease. I had past history with Colonial a number of years ago and with my recent experience with them I shouldnt have ever left. From the start of the process with Colonial everything was positive, I learned its not just your credit score you need to look at the bigger picture and the sales folks did just that. They even took the Kia in trade and that alone covered my last months payment with Kia not to mention that uncomfortable meeting that would have been required on my part in early February when I would have returned the vehicle. Now I have a new lease on the 2015 Chevrolet Equinox. Special thanks should go to Frank Gordon and Sales Manager Michael Sparks. P.S. I have another Kia thats due in Dec 2015 Ill be back for another Chevrolet. Thanks Again, Paul

Helder

Jan 16, 2015

I had a great experience.. Bill who checked my car in did a great job too.. He was very helpful and kept me informed as to the progress on my car. I would recommend your dealership to anyone looking for service, new car or used car.. I would also like to thank the service tech that worked on my vehicle.. Thank you all very much..

Jeff

Jan 15, 2015

Brought car in for a recall and was very pleased with all aspects of my interaction with individuals at Colonial. Also had e-mails to confirm appointment and when car was ready to pick up. Excellent service!

Rachel

Jan 13, 2015

Service department is excellent. Particular praise for Robert Reiszner and Frank Gordon whose advice and assistance has been invaluable over many years.

Robert

Jan 13, 2015

Jim McLoughlin was very friendly and knowledgeable. He patiently took us on three test drives with different vehicles before we made our choice. It took the stress out of finding and purchasing a new vehicle.

Becky

Jan 13, 2015

Awesome dealership! We'll definitely be back for our next vehicle! Truly a great team to work with! Fantastic financing & we LOVE our new truck! Thanks Colonial Chevrolet, you guys ROCK!

Bob

Jan 13, 2015

Our salesman, Jim McLoughlin was the best. He was very friendly and knowledgeable about the cars available for us to see. He patiently took us on three test drives before we made a decision on the new 2014 Chevy Malibu. He worked with us to get us the best price and financing. All round a very good experience. This is not our first car purchase from Colonial. Their service department is friendly, patient and treat people with respect concerning their car issues. That is one of the main reasons that we went back to Colonial to see what cars they had to offer. Definitely an honest dealership.

Matthew

Jan 12, 2015

Luke was a great salesman. He was professional and provided amazing customer service. I was referred here by my girlfriend who had recently purchased her vehicle here. I am glad I took her advice because this was a painless and great experience. I will be recommending this dealership to my friends and family in the future.

m.sawyer1

Jan 12, 2015

Absolute best car buying experience I have had ever, Tania was very professional and enthusiastic and made an awesome first impression of what i was about to deal with. James Keefe was outstanding and provided a friendly no hassle, no pressure experience along with a being very knowledgeable. Shaune was also very friendly and made the paperwork process seamless and easy. I would and will recommend Colonial to everyone I know or anyone that might ask where they should go to get a hassle free and knowledgeable cay buying experience they definitely treat you right!!!!

Robert

Jan 10, 2015

Straightforward, easy to deal with. had a great deal with the Chevrolet 20% Cash back deal.Salesman was very helpful upon delivery of vehicle.

Kimberly

Jan 9, 2015

The person who checked me in was very helpful and friendly and kept me updated on timeframes & progress. The work was completed in a good amount of time. No problems.

Norman

Jan 9, 2015

Very happy! My Chevy Volt wouldn't charge. I stopped by the dealership on my way home from work and was told I could bring it in as early as 7am the next day. When I brought it in, they looked at it immediately, diagnosed it, and fixed it while I waited! I was out the door within 2 hours or so. I was really very surprised and happy that they had parts for my Volt in stock, and were able to fix it so quickly.Thanks very much!Norm

Christopher

Jan 8, 2015

Was a good experience. Didn't have to wait long. and the staff was coureous and respectful. All and all a good experience

James

Jan 8, 2015

I went in for a recall on my car and decided to look at an new auto at the same time. Both the salesman and the service department gave excellent service.

Jennifer

Jan 8, 2015

I have had good experiences but feel there have been numerous recalls on my car which is less than a year old. Also, they needed to inspect the car for the last recall and will need to order a part so I'll have to make another trip there. Shouldn't the parts for a recall be in stock?

Melvin

Jan 8, 2015

Dan did a great job with addressing our car problems. He worked really fast with getting our car back to us.

Steven

Jan 8, 2015

I had the best experience of any other dealership. They worked very hard to have me drive my new car off the lot the same day.Thank you all

Craig

Jan 7, 2015

I've a a customer for years,I wouldn't by a car or truck any where else. I highly recommend any one looking to buy or leas go to Colonial!

Kelly

Jan 7, 2015

I have always found this dealership to be very knowledgeable about the motor vehicles that I have brought in. The staff is also very helpful and explains what is wrong with the vehicle and the best way to fix the problem.

Lawnie

Jan 7, 2015

Very quick and efficient check in and check out. I liked being able to make the appointment online so that it could be done at any time of the day or night.

Andrew

Jan 3, 2015

I had a great experience purchasing my first pickup truck. I was offered the most competitive price. They keep me informed on progress of my order. The truck was delivered in relatively short time. Everyone was friendly and nice to deal with.

Andrew Z

Jan 2, 2015

I had a great experience purchasing my first new pickup truck. They offered the most competitive price and informed me on progress of my order. My truck was delivered in relatively short time. They were friendly and nice to deal with.

rally 2

Jan 1, 2015

For the second time this year my family bought another vehicle from Don Sanborn. Absolute pleasure to work with. No hassle, no pressure, just says it how it is. He and Shaune made the process nice and easy and once again I will recommend them and Colonial to everyone I know!

Angela

Dec 30, 2014

Bill Marucci provided excellent customer service. He told me he'd have me in and out as quickly as possible. The dealership provides a wonderful waiting experience with television and hot beverages. I was out in very good time after state inspection, oil change and tire rotation. I would recommend Colonial to anyone in the area.

Kimberly

Dec 29, 2014

Back in July I purchased a 2013 Chevy Traverseand I am very happy with it. They have no problem getting you right in and taking care of anything, oil change and I just had to have the trunk pistons changed.

Raymond

Dec 29, 2014

This visit was the most pain free service visit I have ever done. Not only was it quick, but there was no pressure to buy anything whatsoever. Very professional!

Nelson

Dec 27, 2014

Excellant seervice and treatment for someone who locked his keys in the vehicle upon arriving. Steve called GM, got the key number for my vehicle and cut another key and had the vehicle open within 10 minutes

Kevin

Dec 24, 2014

This was my second visit to Colonial and I returned because of the great treatment I received on my first visit. The staff, in particular Jim McGlaughlin in Sales, were knowledgable and helped me find the vehicle that was right for me. The best part of the experience, in comparison to other dealerships, is the lack of pressure from the sales team. Thanks again for the great service. I will continue to use Colonial Chevy, and next time I won't waste time shopping around at other dealerships.

Emanuel

Dec 23, 2014

I was afraid that the "no charging" issue with my VOLT would take a long time to diagnose. They quickly dispatched it.

Michael

Dec 23, 2014

The service work I had done was great, the truck went in for one problem and the mechanic found another issue and repaired that at the same time, thank you for that !! My issue was with the shuttle service offered..I didn't realize it could be an hour and half wait..had I been aware of that it would've been more benificial to arrange for my own ride...

GLK27

Dec 23, 2014

This is the second car I bought from Colonial and couldn't be happier. My experience was nothing short of outstanding. Luke Ealey was spot-on when it came to product knowledge and was prompt in his email and phone exchanges with me. Shaune made the paperwork part a breeze - quick and easy as he explained everything step by step. If you've been burned before when dealing with a dealership, try these guys. They'll treat you right.

BAM18

Dec 22, 2014

I have poor credit and was turned down before by many dealerships. Dan chatted with me on the website and said that he could try to get me approved for a car with out me having to drive the half hour distance. He sent me text messages and had me take a picture of my pay stub. That was extremely convenient because I didn't get bothered by a phone call at work and didn't have to risk driving there just for them to tell me they couldn't approve me. At the end of the day, I got a text from him saying that they had got me approved. I was shocked but still a little skeptical since other dealers have said that to me in the past. When I came in a couple days later, I was properly greeted at the front desk and was assisted by Luke. He was very humble and, being a younger lady, he did not make me feel intimidated in any way. In fact, I was at ease throughout the whole process. When all was finalized, I was put in a newer car with an exceptional rate and a monthly payment that I could not refuse. I don't know how they did it, but I can't thank them enough. When it was time to sign my papers I met with Shaune and it was a speedy end to my fantastic day. I will never buy a car from any other place. I told all my friends and family.

Peterpamreed

Dec 20, 2014

Good experience and happy with my new Traverse. Jim McLoughlin was very helpful and attentive. Shaune Conway was easy to deal with and knowledgable on the financing front. Overall great experience with buying a car there. Thanks!

Bernard

Dec 18, 2014

Went in for both cars. One had a door problem and the other was a recall combined with service. Both cars were repaired quickly and ahead of the time expected. Service people at the desk are well-informed and professional.

Linda

Dec 14, 2014

Work was excellent and done in a timely fashion. Staff members could not have been more pleasant. The whole experience was a pleasure. I certainly will recommend it to my friends.

johnsonsueb

Dec 14, 2014

I had an excellent experience with a recent purchase of a used Honda Accord from Colonial Chevrolet. They made sure that the car was in top condition and road-ready, and took care of all transactions quickly and efficiently. They also made sure that they matched a lower price of a similar car found elsewhere. Thank you for making my car purchase pain-free. My salesman was Don Sanborn and his manager was Michael Sparks. Thanks again!

Dick

Dec 13, 2014

Perfect, I came in at the time of my appointment, I was greeted right away, the update was performed in the time expected, people were very polite.

Donny W

Dec 12, 2014

It was a pleasure going to Colonial Chevrolet to purchase a couple of trucks as well as trade a few for my business. During the process I got to know Marty, my sales rep, pretty well. Its nice to be able to take the time to get to know the person that is selling you a vehicle. After all, its a purchase you might make once every 5 to 10 years... I would like to thank the team and Marty for a wonderful truck buying experience and I will definitely be back for my next vehicle purchase.

shortbedkid

Dec 12, 2014

I would recommend these guys to everyone!! Great group of people to do business with!!

Benpa71

Dec 12, 2014

I loved my ride home today! Great find and purchase from Colonial Chevy! Could not ask for an easier negotiation, straight forward and comfortable transaction. I feel I have got the best deal for my money. I knew I had to make a move into a new payment and not loving that thought, however feeling confident about this purchase and the people who helped me through this process. Thank you Shaune, John, Mike and and my patient salesperson Jim and all that helped me get to my payment in a great truck, I am confident I will have for a very long time. ~ Thanks Colonial Chevy

Carl SS Trailblazer

Dec 10, 2014

Service was quick, I was in and out without any questions or problems.

Kaitlin

Dec 10, 2014

Everyone there is always so helpful and kind. I don't know much about cars but they never make me feel like I don't know anything. They are always willing to discuss my car with me so that I definitely understand. Luke Ealey is an amazing sales associate. He definitely made the purchasing process easy. Shawn Conway was also great in the financial aspect of it. And Rob in Service is always kind. Definitely glad I switched to a Chevy.

Karen

Dec 9, 2014

The gentleman that assisted me was both friendly and courteous. I was made comfortable while my vehicle was serviced and it only took 1/2 hour.

Michael

Dec 9, 2014

I had 6 month service on my 2014 chevy equinox- called the day before and went in next day. Oil changed, tires rotated and multi point diagnostic and service performed superbly- thanks so much colonial

Phillo

Dec 5, 2014

I was thoroughly impressed with Colonial Chevrolet during my recent experience of buying a new Impala from them. I answered an instant chat message on the Colonial website on a Saturday morning, and the sales manager Michael Sparks answered immediately and set up an appointment for me that afternoon. A salesperson, Marty Henn, at the front desk was expecting me, and he explained that Michael had asked him to meet with me. Marty listened carefully to what I was looking for and found three cars in stock that met my criteria. We took all three for test drives and narrowed in on one. Marty was personable and knowledgeable. I was pleasantly surprised by how transparent the pricing was. I had done some research about what would be a fair and reasonable price, and Marty and Michael openly discussed all of the figures, and we ended up with prices for the Impala and two trade-in vehicles that were more than reasonable. Everyone I met at the dealership was courteous and professional. I would highly recommend the Colonial over other local dealers I visited recently.

David

Dec 2, 2014

The best experience that I have ever had at a car dealership. Jim and the rest of the staff were straight forward, honest, not pushy, and very helpful. I cannot imagine ever buying a car at another dealership. I left feeling that I had gotten a great deal along with a great truck.

James

Dec 1, 2014

The part I needed to fix my wipers was not in stock. Colonial went out of the way to find the part locally and my car was fixed earlier then I expected.

Mair

Nov 29, 2014

I've been dealing with Robert in your service department for years, he's the reason I keep coming back! Great service always.

larry.melander.5

Nov 25, 2014

We bought two new cars in a three week period. We hated to say goodbye to two wonderful but discontinued and aging GM cars but our new Traverse and Impala are real gems and we look forward to years of great riding! The folks at Colonial were welcoming and made the whole experience easy. Thanks to Dave, who made us comfortable throughout the process. We'll see you again as we return for the included maintenance program.

The Shaughnessy's

Nov 24, 2014

We recently purchased a 'new to us' Silverado P/U from Colonial...after randomly searching on-line here and there and there and here, we saw a truck that really interested us. I called Colonial right up inquiring a bit further about it, liked what we heard, went down to meet the gentlemen I spoke to on the phone...the rest is history! With a couple of pebbles in the road with some paperwork at the end, no fault of their own, it was resolved with the team and off we go! Love the truck! Our thanks to Dave Fillmore for his great service seeing this through from the beginning to end! Great guy & .....lookin' good in the Colonial video!!! Also thanks to Mike Sparks...the man with the pen!

James

Nov 19, 2014

Steve Carlson is always pleasant, courteous and professional. I fully trust his ability to service and repair my vehicles. He is an outstanding example of a manager truly representing the "best" of Colonial and the Chevrolet brand. A pleasure to work with.

cindy.hyden.9

Nov 18, 2014

My mother-in law recommended Colonial Chevrolet and we were not dissappointed in any way. Her salesman wasn't available upon my calling but I was referred to Marty and he listened to what I wanted and called back within 10 minutes having found a car that fit my needs. Marty even came in of his day off for us to do our test drive. We will definately go back for more cars as we have two children getting their driver licenses right now.

Joshua

Nov 15, 2014

I called to schedule service for a recalled part. I was treated well at all points of the transaction from the service manager to the mechanic to the team whom I picked up my car from. Positive experience all around! Thank you,

Rosemarie

Nov 15, 2014

Everyone is pleasant and courteous. So far...the repair work has gone well. I appreciate the opportunity to have a loaner car while in Acton. Thanks!!

William

Nov 13, 2014

I had a problem with my wipers,called in the AM, dropped it off at 2pm expecting it to be fixed the following day,but I was called within 2hrs of drop off time that the truck was ready! Very happy with the service :)))

Anthony

Nov 11, 2014

The service and professionalism I have experianced at your dealership has changed my point of view towards auto dealerships. Which I would say was not good before. When and if I buy a new vehicle, your's will be my first choice of dealerships. Thank you.

m_bogan

Nov 11, 2014

This is my first but definitely not my last purchase from Colonial Chevrolet in Acton. Incredible price and service making this purchase a very quick and easy purchase. The price was right, and I got a great deal for my trade in. I was impressed with the variety, and for someone who does not make decisions quickly, I am more than happy with purchasing this car the day I test drove. Great service, great deal, and very satisfied

Sam

Nov 10, 2014

Great job... solved a problem that two other garages, including another dealership, had been unable to help me with. Quick and friendly service!

mdgendron

Nov 9, 2014

This is my 3rd purchase with Joe P and Colonial in Acton MA. He is just one of the reasons we return to Colonial. Joe has always helped us find the cars or trucks for our needs. We get the right deals (I've compared), and he remembers my family every time we meet. It truly feels like we're working with a friend. Joe, the excellent service group, and first class dealership bring me back again and again.

Corinne

Nov 7, 2014

I had my recalls done and they were amazing even let me know if service I was going to need before inspection

Ronald

Nov 6, 2014

New facility was bright and clean. Staff was friendly and informative, kept me in the loop as to what was going on with my vehicle and how long it would take.

vance.anderson.92

Nov 4, 2014

Great customer service, for my silverado purchase. Very satisfied. Will buy again. Thanks very much. Myself and my Girlfriend will enjoy our new Chevys, from Colonial Chevrolet.

Gayle

Nov 3, 2014

First I called the parts department, the gentleman I spoke to was friendly & knowledgeable. He checked with the service manager, they fit me it and fixed my tailgate quickly and for a reasonable price

Rodney

Nov 2, 2014

Excellent. Came in without an appointment and was taken care of quickly and with courtesy. This has always been my experience at Colonial.

Marla

Nov 1, 2014

Bill is the best service guy I've ever dealt with. I felt he really cared about making sure I was taken are of. This is why I've bought a car from this dealership and always have my cars serviced here. I'm never taking my car any where else for service.

David

Oct 31, 2014

We began our service call on 8-20-14 with Colonial Chevrolet West for recall issues with our HHR, which we found out later, the parts never got ordered. Last week Steve Carlson of Colonial Chevrolet Acton, not only ordered the parts for the recall, but also had the service department replace headlights, checked the brakes and did an overall check of the vehicle. In short, we will NEVER call Colonial Chevrolet West and will continue to do business with ONLY Colonial Chevrolet Acton. A great BIG Thank You to Steve Carlson of Colonial Chevrolet Acton. He is a great example of great customer service !!!

James

Oct 31, 2014

Steve Carlson - Service Manager has been extremely professional during any warranty, recall or service visits. He represents Colonial Chevrolet very well and I feel he always advocates for the customer. You are fortunate to have such an outstanding manager!

William

Oct 31, 2014

Check engine light on. Schedule appointment with dealership.Repair was under warranty and resolved in a timely manner.Service advisor Bill Marucci most helpful in repair of vehicle.

Laurie

Oct 30, 2014

I had an excelllent and professional experience at Colonial Chevrolet. The Service man that helped me with getting my keys fixed due to the recent recall was very helpful and explained everything that needed to be done.

Jaymeleem

Oct 30, 2014

A HUGE thank you to jim keefe and mike sparks! I am a super picky person and not the easiest to deal with as I was hesitant to buy a new car. They did everything they could and got me the white car I've always wanted. And to make matters even better I was expecting a 2012, and when I went to sign paperwork they had found me a 2014 for only $8 more!! I am SO satisfied with the effort they both put into finding me the car I wanted. I can't thank them both enough for all the work they both did!!!! Jaymelee Touchette

John

Oct 28, 2014

I was happy with the service provided but was extremely unhappy with the recall action that was taken at the request of GM regarding what used to be my switchblade key. Now I have to deal with a pendulum on my key ring that now gives me an opportunity to add other items to the new key ring. Before this change I didn't require a key ring. Had I known in advance that GM was going to bastardize my key in this manner I would not have brought it in for service.

Alfred

Oct 26, 2014

Colonial has always gave our family great service. Bill in costumer service is always very helpful. He does everything to make our visit a quick and painless process! Thank you!

Julie

Oct 24, 2014

I just purchased a pre-owned Traverse here and everyone we spoke with was extremely friendly and pleasant. Don is very knowledgeable and new right away how to match me with the right vehicle based on my needs and budget. Overall, it was a very pleasant and easy car-buying experience for me (something I did not expect). A kid-friendly play space helped to keep the children occupied while we managed paperwork and such. I definitely recommend shopping here.

Kerrie

Oct 20, 2014

I came in for recall work on my Chevrolet Malibu. I dealt with Jim and he was friendly and knowledgeable. The repair didn't take much time and I sat comfortably in the customer lounge. I'll be back to Colonial for sure!

Joseph

Oct 17, 2014

As usual everyone I dealt with was curtious and knowledgable. I have been dealing with the service department for nine years and that has always been the case.

William

Oct 16, 2014

I was well treated by the Service Department. Like everyone else at Colonial Chevrolet, they are nice people doing a good job.

Jennifer

Oct 14, 2014

When I came in the service was excellent. He went above and beyond by recommending I come in before 24000 miles as I was entitled to one more free service. He also told me about a recall that he would take care of on the same day!

Joyce

Oct 14, 2014

This was for a recall and I was impressed at how short a time it took for the work to be done.

James

Oct 11, 2014

Fast and efficiant. Completed the recall and the problem with the vcr in the amount of time that was estimated for the price that was also.

Luke, Shaune

Oct 10, 2014

Luke was an excellent salesman, very professional but also very personal and friendly. Shaune was quick and efficient when it came time to work out the financing. I would certainly do business with them again!

Tlively4

Oct 10, 2014

The car buying process can be very stressful. This was the case for myself, prior to going to colonial Chevrolet in acton. They had a large stock of new and used cars. I test drove a few different models in various years. After I knew the car I wanted, they helped me to get the car within my price range and with the features. Jim keefe was the salesman I dealt with and he couldn't have been more helpful. I didn't feel pressured at any time and he was incredible helpful. He also taught me how to use all of the features in my car the next day after my purchase was made and he has made his money. Shaune Conway was the business manager that I dealt with. He went through all of te paperwork very quickly and informative. He explained everything I didn't understand but did so in a timely manor. I financed my car loan through a credit agency and they were able to process everything through the Bank and it saved me a stressful step. I would highly recommend this dealership and more specifically jim keefe and shaune Conway.

Elizabeth

Oct 8, 2014

The ignition repair was done quickly and graciously. GM, not the dealership, however, made me wait almost four months for the part needed for the repair. GM needs more safety measures for drivers of their cars.

John

Oct 7, 2014

I worked with Bill in service for some problems with my Corvette. I am very fussey about anything done to my Corvette but have complete confidence in whatever Bill tells me the car needs. Hence I just tell Bill to fix it right and no need to call about what he recommends for my car just go ahead and repair. When it comes to Corvettes this guy is a real asset to your business. I have been a customer for either cars or service from you for thirty fives years. Regards John Doyle

Norris

Oct 7, 2014

Always great service by reliable staff. I have been doing business with Colonial Acton for about 20 years and have never had a reason to complain.

James

Oct 5, 2014

Verry pleased, sales staff was professional and straight forward throughout purchase. I would definitely recommend colonial Chevrolet to anyone looking to purchase a new vehicle. Thank you. James Reilly.

sarahj42

Oct 5, 2014

This was the first car that I bought from Colonial Chevrolet, everyone was very nice and helpful, and Jim was great and made the whole process very easy. He was there for any question that I had and worked around my schedule to make sure it was convenient for me. The service was great, and I look forward to working with them in the future.

Classof99

Oct 4, 2014

Excellent customer service - super knowledgeable and willing to do what it takes to make your experience comfortable and easy - without being pushy!!! Highly recommend heading over and checking out Colonial Chevrolet in Acton.

Renee

Oct 2, 2014

My husband and I have had a great buying experience at Colonial Chevrolet, so much so we've purchased three vehicles from them in the past year. Joe, our sales rep is great!

M

Oct 1, 2014

always a pleasure to deal with Robert at the service desk and your mechanic Bob Francis and we cant forget Don Sanborn in sales keep up the excellent work

Thomas

Sep 30, 2014

Mike was personable, professional, courteous, and helpful. He listened to our needs and responded with professional responses, assistance, and an overall pleasant experience. I would say that Mike is in the top tier of people I have ever bought/leased a car through.

Tom and Patty G.

Sep 30, 2014

My wife and I had the recent opportunity to lease a new Chevrolet Malibu from Colonial Chevrolet of Acton Massachusetts. We had a very pleasant experience as the salesperson, Mike, greeted us with smiles - listened and spent time with us regarding our needs - and ultimately worked with us to secure a nice lease on a beautiful new butte red 2015 Malibu! Mike was extremely professional and helpful throughout the process, from beginning to end, and we trust in him and this dealership. I would strongly recommend them to people seeking a quality buying experience in addition to a quality vehicle. Best, Tom and Patty G.

Kryssy27

Sep 28, 2014

I inquired online about an SUV and I was contacted immediately by Dan! Very speedy service! We touched base and I came in and ended up purchasing a 2014 traverse. Dan was great and Shaun did a great job at explaining the finances. My questions were answered and my comments were heard.

George

Sep 26, 2014

As usual customer service and the parts department are excellent at answering questions and advising what service is needed. Always a pleasure doing business with all the team members at Colonial of Acton.

FunPower

Sep 25, 2014

Very, very happy with my new 2015 Volt!!Tania was our Internet connection and very helpful and patient!!And Luke was our Volt expert when we came in for a test drive!!Luke was extremely knowledgeable and guided us through the electric vehicle learning curve!!Thrilled to be driving my Volt!!

tb10

Sep 24, 2014

After our home town Chevy dealer closed my wife and I were looking for a new dealership.Our Daughter bought a car from Colonial and recommended we check them out and see Joe Pellegrini. My wife bought a Sonic RS and was thrilled with her experience and her new vehicle so I decided to give them a try. I stopped by another dealer to look at a Chevy Cruze and see what they had to offer and after my visit I drove over to Colonial to see if they would offer a better deal. I was offered more for my trade then the other dealer and Joe didn't play games in fact there was no need to haggle at all. I've had long drawn out battles in past car purchases fighting over the trade in value and interest rates in fact one dealer was changing my plates before I signed the paperwork. You wont find any thing like that at Colonial Chevrolet Just a smooth and relaxing buying process. If your looking to buy a new Chevrolet look no further than Colonial.

Ronald

Sep 19, 2014

we were very happy with our sales staff, luke early and mike sparks treated me and my wife very good and my wife does not like car shopping, they did a great job. ron and marg lajoie

Bostenr

Sep 18, 2014

I wrote the dealership an email in the morning. Dan responded shortly after they opened. Istopped by after work and walked out with exactly what I was looking for, at an honest, fair price- with NO pressure. Joe Pellegrini ensured I was informed throughout the entire process. I'll definitely recommend this dealership and will buy from them again!

Andrew

Sep 16, 2014

Joe Pells, John Woodland, and Michael Sparks are great!!! Joe took great care of me, from start to finish - he is extremely knowledgeable, pleasant, ave easy to work with. John and Michael were more than happy to work with me and my financial means to put something together that was affordable and still everything I needed/wanted. Couldn't have asked for a better experience, will definitely recommend and be back.

Virginia

Sep 11, 2014

The service department was very helpful and friendly. They were able to help me with taking care of the GMC recall issues and said they will keep me informed when the other parts come in.

Michael

Sep 10, 2014

We took the Traverse in for brakes squeaking and engine noise. Luckily we had an extended warranty that covered the cost. It took a week to fix, but we were given a rental car which really helped.

Slkboston

Sep 10, 2014

I went elsewhere first and it was a stereotypical bad experience. I went to colonial and it was the experience you always hope for. The staff is understanding and listens to your needs, goes out of their way to meet them, and works with you each step if the way to ensure you are happy. I am definitely a customer for life and recommend anyone who is even considering a new vehicle to see them first. Mike and Jim are extremely professional and attentive, and go through all of the steps from trade in to warranty to where the special features of the car can be found, with extreme thoroughness. They also answered every question I had promptly, and there were several. I highly recommend this dealership.

John

Sep 7, 2014

I had a great experience at Colonial. All of the employees were very friendly and respectful and the service was top notch.

Chrisntony

Sep 4, 2014

Service was quick and waiting area was comfortable. We purchased a used car in 2011 and other than routine maintenance we have had no major expenditures until we needed new brakes this year! We would definitely recommend Colonial Chevrolet to anyone looking to buy a car.

Birdwaman

Sep 3, 2014

From my salesman Don Sanborn to the service dept. everyone is always very pleasant and a pleasure to work with.

09z71

Sep 3, 2014

Luke went above and beyond with this sale especially because I'm in the military and was leaving soon. Great experience! Will definitely be back again and recommend others! Thanks again luke! See you for the next one!

tutuca67

Sep 2, 2014

The sale man Joe Pellegrini was so helpful . They got me into a great car for what I can afford. Very courteous, and not pushy. They listened to what I needed and delivered. Thanks.

Rachel Tutts

Aug 29, 2014

Walking into a car dealership for the first time can be scary for a first time car buyer. Luckily, my sales person- Joe Pellegrini- and the rest of the staff, made me feel right at ease. I was not sure what kind of car to get or what I could afford and he was very patient, explaining everything from details of buying new vs used, financing questions and features of different vehicles. Ultimately, I chose to by a new Chevy Sonic and it was the best decision I have ever made. Joe was great and helped me consider the facts that I hadn't thought of. He was really listening to my needs and guided me towards making the best decision for ME, not just trying to make a buck. Thank you to Colonial Chevy for getting me out of my rundown car and into something to be proud of!!

Sabbath

Aug 27, 2014

Sales Person was Don Sanborn and he was very knowledgeable and proficient throughout the entire purchase process. All the paperwork was ready, which was great because my time was used efficiently. If you are looking to purchase new or used, I highly recommend talking to Don. He knows cars and products as he has been selling cars for years and is not hard sell at all...which is a great thing to know when looking to buy a car.

Jiffy Read

Aug 22, 2014

I bought a Tahoe from Mike DiGiovanni at Colonial Chevy. He and Mike, the business manager, were both courteous and professional, and were straightforward when it came to negotiating the price. This is the third car I've bought from Colonial Chevrolet. They'll be the first place I go if I buy a Chevy again in the future.

laura.strassman

Aug 21, 2014

My third truck purchase here. They definitely try hard to get you into what you want/need. This time around I was going to wait but they found me a last years model that I could buy for less with more options. Tania is very helpful the sales guys are all nice- the process is still totally arcane and almost as bad as buying a house. Not this dealer's fault, banks fault and regulators fault.But they prep everything for you and it's relatively painless.Service here is excellent

PaulActon

Aug 20, 2014

took my Volt in for 15,000 mile service, service was done as promised, when promised. Service advisor was helpful and responsive.

minutem21

Jul 29, 2014

Went to the hotshots at Quirk first. Live and learn. Not all they are hyped up to be. Tania at Colonial is however all that and more. In my opinion, car salesmen tend to be phony and out for one thing. Tania was extremely genuine and fought hard to get me what I wanted. My experience with her was probably the best I've had with any car salesman in my 16 years of buying and selling cars. Thank you!!!!Mike in sales and Mike in management were also really good, genuine people. I didn't spend a whole lot of time with them but they along with the rest of the dealership were friendly and professional.

higroove

Jul 20, 2014

EXCELLENT OVERALL EXPERIENCE. A DEALERSHIP THAT TRULY DOES MAKE THE BUYING PROCESS EASY. STAFF IS WILLING TO GO THE EXTRA MILE AND WILLING TO DO SO HAPPILY. STAFF ADVOCATES FOR THE CUSTOMER , AND WILL FIND ALL EXTRA INCENTIVES. DEAL WAS BEST I FOUND AFTER OVER A YEAR OF ONLINE MONITORING AND RESEARCH. WOULD HIGHLY RECOMMEND THIS DEALERSHIP. DAVE FILLMORE AND TANIA ARE TRUE PROFESSIONALS.

Happy Buyer

Jul 6, 2014

By far the best dealership I have purchased from. So professional from salesman to General sales manager, and lets not forget the business manager. I appreciate good honest people and good sense of humor and I definitely got it hear. I promise you I will never go anywhere else again. Thanks Colonial

Lawnie

Jul 1, 2014

Our salesman was a very good listener with immediate follow through. After deciding on the model, options and color at 4pm on Saturday afternoon, they found that exact car and had it at the dealership within hours. I was able to test drive it on Sunday afternoon and make my final decision to buy.

JerilynHartman

Jun 25, 2014

Don Sanborn was a pleasure to work with. I had my mind set on a particular vehicle with specific options and he found it for me! He was friendly, accommodating and great to work with! I would definitely recommend him to anyone looking for a car! I also worked with Shaune Conway who was also great to work with. He got me into the car I wanted even though my credit is not perfect. I will definitely be back to Colonial Chevrolet in the future!

Keith

Jun 23, 2014

Luke Ealey was very nice and spent the time to show me the various options and I purchased a new 2015 2500HD truck. He also spent the time to go to bat for me on the payments and was attentive without being overbearing like many car salespeople. I would definitely Luke and Colonial Chevrolet to anyone looking for a new car or truck.

tomm1950

Jun 16, 2014

Last week I purchased a used pick up truck from Colonial Chevrolet. The entire experience was a real joy, the purchase price and trade in value made this purchase extremely inviting. The entire organization is always helpful no matter the issue. Again thank you from a very satisfied customer.

Casey060

Jun 12, 2014

Great customer service, very friendly staff, this is the second car I bought from them and I would go back again and recommend it to others.

Josephine

Jun 11, 2014

The people we delt with were knowledgable and very nice. We bought our car at Colonial and have all our work done there. We would recommend it

akmendes

Jun 11, 2014

I went to Colonial Chevy with my mom looking to buy a Sonic Sedan LTZ. The sales associate Joe immediately greeted us and helped us out throughout the entire process of purchasing a car. The dealership in Acton did not have the car I was looking for, but the other dealership did so Joe quickly arranged for the car to be brought up to Acton for my mom and I to look at it. They worked really hard to get an affordable price for me and my parents, which we all very much appreciated. Joe was really great at communicating with my parents and I through out the entire process. They were also really quick to get my car registered and ready for me to pick up since I mentioned that I had to go back to college very soon, which was also really appreciated. I was actually pleasantly surprised with how soon they got my car ready for me! Joe also took the time to sit in my car with me and show me how everything worked. This is my first car but Colonial Chevy definitely made it a really easy, great experience. My mom was not a fan of Chevy's but she was also very pleased with how everyone treated us and we would love to do business here again!

brollen1324

Jun 10, 2014

We were looking for a used car for our teenagers and found one at Colonial Chevrolet in Acton. I was bracing myself for a difficult process but with the help of a fabulous sales person, Luke Ealey - it was painless and actually enjoyable. The process was very smooth, he was very educated on the used car we were looking at and you could tell he really enjoyed his job and the company. The business took care of all my requests and I felt like I got a fair deal. But really....it's so much about the people and the relationship and the bond that is built in the first few minutes of the meeting and Luke was able to successfully do that.

Paul

Jun 9, 2014

Dealer service people answered my question about my volt charge cord and replaced it under warranty even though it was working fine. quick and painless...

Sandra

Jun 6, 2014

I have been doing business with Colonial Chevrolet for 40 years. WOW!!! I got my first brand new Rally Sport Camaro when I was a senior in High School. Crazy when you add up all the years of great service and many many purchases. Thank you Colonial!!!

Elizabeth

Jun 5, 2014

The needed repairs were completed and the unnecessary but nice to have repairs were passed on. The staff - Bill especially,was great. Bill kept me informed and was honest and straightforward about what the costs would be and which repairs could be sidelined for a later day. He even set me up with a loaner car which made the whole experience a lot easier since I live alone and the repairs spanned 2 days.Thanks Colonial Chevrolet for your excellent and efficient repair department and keeping me and my Chevy happy :)

Brett

Jun 3, 2014

My wife and I enjoyed the experience of buying our new Tahoe this past weekend. We test drove a number of vehicles before settling on the Tahoe. Everyone we dealt with worked to make sure we had driven the vehicles we needed to make an informed decision. Working with Luke Ealey and Tania Audet was a pleasure.

Electrovert Convert

Jun 2, 2014

From the web page searches to the request for a test drive and the subsequent purchase and financing the experience was outstanding. The experienced staff treated us with respect and patience through the review and selection process, even when we may have been hesitant to commit to some component of the packages being offered. In the end, we have a top notch "hot ride" vehicle that is truly a beautiful technical and esthetically pleasing to the eye . With current federal and state incentives, this was the time to execute the flip my ride to the practical and forward thinking package that is the 2014 model Volt.

Happy Cruze LTZ Owner

Jun 2, 2014

A great bunch of people at Colonial. Luke sold me my Cruze LTZ and was perfect - great product knowledge, no pressure, and great follow through. Colonial was the exception - NOT what you think you're getting into when you walk into a car dealership. No pressure and very friendly. Go there first - you won't go anywhere else.

lagboston

Jun 2, 2014

From the moment we walked in we felt like we were dealing with friends or family rather than a business. Tania was very open, friendly and honest. There was no sales pressure or awkwardness in the negotiation phase. Tania took the time to learn about us and why we were looking for a specific vehicle. She did not try to oversell us a vehicle or push us to something we weren't looking for. We never felt like our time was being wasted. Shaune, the business manager, made all the paperwork easy to understand. Again, there was no overselling of extended warranties. He helped us choose what would be beneficial to us based on questions about our past vehicles. Almost every other dealer we have ever been to, has always pushed the most expensive plans and warranties even if they weren't necessary. Luke was also very friendly and highly knowledgeable about every aspect of the Tahoe we selected. He answered any questions we had at time of delivery of our Tahoe and we even learned some pretty interesting things we didn't know. We have never been repeat business for any particular dealership. We go where there is the best deal. I can honestly say we will certainly come back to Colonial Chevy in Acton for another vehicle or for service. We also would recommend them to our friends and family. Thanks for such an easygoing, honest and fun car buying experience.

Richard

May 31, 2014

Car was brought in for ignition recall. We left three keys - on picking up the car we only received two back, with the explanation that if and when GM supplied more chips for the keys that we would get the third key back. All we have is a verbal assurances that the matter will be dealt with, nothing in writing or on the service report.

Thomas

May 31, 2014

Frank Gordon at Colonial Chevrolet is the best employee you have..He deserves a pay raise. I buy all my cars at Colonial Chevrolet and always from Frank Gordon..

Craig

May 28, 2014

I have known Frank and Larry Gordon for 40 years,I've bought 20 cars or trucks from them.Great guy's,go way out of there way to help.Ibought a new Equinox from Jim Keefe who's been there for many years,no pressure just a nice bunch of people from the owner,sales.service etc.Can't go wrong at Colonial Chevrolet

katie

May 28, 2014

I went to colonial Chevy in acton looking to purchase a new 2014 car. The sales associate Joe took very good care of me even though I was pretty indecisive on what I wanted. I was surprised that when I came back the day next how friendly everyone else at the dealership was. Everyone there called me by first name which was nice to know that they remembered who I was. I am a pretty young buyer and instead of taking advantage of that, Joe explained everything to me in detail. Even went out of his way to listen to my situation and help decide if leasing was a good option. I did end up leasing a 2014 Chevy cruze LT. They also paid off the loan I owed on my previous car even though I don't think it was worth much. They took care of registering it, talking with my insurance company, turning in my old plates and putting a sticker on the new car for me. The process of getting a car was painless. The manager I believe his name was Mike, was nothing but friendly and not intimidating at all like I expected. The whole process was actually fun for me. I would and I will highly recommend this dealer to anyone looking to get a car. Thank you for putting me in a new car!

katierobinson37669528

May 28, 2014

I went to colonial Chevy in acton looking to purchase a new 2014 car. The sales associate Joe took very good care of me even though I was pretty indecisive on what I wanted. I was surprised that when I came back the day next how friendly everyone else at the dealership was. Everyone there called me by first name which was nice to know that they remembered who I was. I am a pretty young buyer and instead of taking advantage of that, Joe explained everything to me in detail. Even went out of his way to listen to my situation and help decide if leasing was a good option. I did end up leasing a 2014 Chevy cruze LT. They also paid off the loan I owed on my previous car even though I don't think it was worth much. They took care of registering it, talking with my insurance company, turning in my old plates and putting a sticker on the new car for me. The process of getting a car was painless. The manager I believe his name was Mike, was nothing but friendly and not intimidating at all like I expected. The whole process was actually fun for me. I would and I will highly recommend this dealer to anyone looking to get a car. Thank you for putting me in a new car

Kaitlyn

May 24, 2014

We were helped by Don in the sales department. He is a class act and went out of his way to help me and my Fiance out buying a new truck. He was personable and genuine. I've had experiences at other dealerships I would rather forget but Colonial Chevrolet treated us great, and I would definitely recommend their service to others. I know I will be using them when the time comes to get another truck; hopefully I can deal with Don again!

Louis

May 24, 2014

Bob did a fine job in explaining the variations in the models we looked at. He was forthright in discussing the process. We were quite comfortable with him as your sales representative.

Now I'm Jeepin'

May 24, 2014

Colonial Chevrolet could not have been more helpful hooking me up with my 2012 Jeep Wrangler Sport. The buying process took an hour and I'll have my car in two days. They were willing to give me a more than fair price and helped me get my dream car at the age of 21. Thank you so much! I would recommend them to anyone

Connorclancy123

May 24, 2014

I went in on a rainy Wednesday afternoon to look at a 2012 Jeep Wrangler. Bob Lane was the first person i saw, he came up to me, asked me how he could help, and within 5 minutes I was driving the car. I absolutely loved this wrangler but it was about $3,000 out of my price range. The next day Bob called me and asked if i was still interested and I told him how much i loved the car but it was a little pricey. He told me to hold on a second so he could talk to his manager. When he got back on he informed me that the dealership could meet me much closer to my price range and that we could make this work.Its saturday today and I am picking up the Jeep on Tuesday. I could not be happier with the friendliness, professionalism, and fairness of Colonial Chevrolet and their employees. I spent a total of 2 hours in the dealership and now own this Wrangler. I would highly suggest Colonial Chevrolet to anyone looking for a new or used car. My experience could not have been better and I am now driving my dream car at the age of 21Thank you so much to Bob Lane and Shaune Conway for all your help!

Virginia

May 23, 2014

Despite an unexpected timeframe available to have my car serviced, Steve, the Service Manager, made sure everything was done and the car was done when I needed it to be. He is a great Service Manager ... wonderful to do business with and a great example of the kind of customer service Colonial has shown me since purchasing my car there.

DWG

May 22, 2014

Dave Fillmore was the best! He treated us with respect and followed through on all his promises. An excellent experience overall at Colonial.

Emily

May 22, 2014

I brought my car in on Friday the 16th and wasn't expecting a call back until at least Monday. Friday afternoon Steve called me and said that they are pretty sure they found the problem and had ordered the parts needed. He said I would get my car on Tuesday, but that Monday, he called me to let me know that the parts came in early and that my car was ready to be picked up.

George

May 20, 2014

I always recieve prompt and reliable service. My Chevy truck has over a quarter of a million miles on it, and thanks to the good care provided by this, and other Chevy dealership service garages, it is running strong. My truck is an '04 2500hd 4x4 Silverado, and has had over two thousand pounds of tools and gear in it sence the day I bought it. It will still pass anything but a gas station... : ) The care I get from your mechanics gives me the confidence to work from coast to coast, with my truck. Thank you, George Gusler.

justinmercier28

May 20, 2014

I just wanted to thank Bod Lane for helping purchase my new Malibu. He is a great sales rep. I'll definitely do business with thus dealer in the future. Thanks Bod.

Joyce

May 17, 2014

The service manager is so friendly and always willing to go out of his way to make me happy with my experience.

Robert

May 17, 2014

The service team at Colonial Chevrolet are always professional and understand the importance of making sure I understand what service work will be done and how soon the vehicle will be ready. I wouldn't trust my car to any other dealership.

Kristen

May 9, 2014

I am a repeat customer and was extremely pleased with my service. I was provided a car temporarily while my car was being repaired and received professional service with a smile.

eks582014

May 8, 2014

I saw the truck I wanted at Colonial Chevrolet of Acton on their web page. I fell in love! I made a call that morning to Dave Filmore, who I have delt with on my previous vehicles purchased. I went down that afternoon check out the truck. Took it for a test drive, came back to do the paperwork and OMG......I drove my new truck home. I would never go anywhere else. I have delt with this dealer for a long time and have always had great service. I would HIGHLY recommend them to anyone.Dave, you are awesome. Thank you for everything. And...thank you to all the other staff at Colonial Chevrolet of Acton.

Mary

May 7, 2014

Rob at the service desk at Acton MA Chevrolet was attentive and kind. He answered every question I had about my vehicle throughout the day. I am truly grateful!

livinlife329

May 7, 2014

I bought a new silvarado, was very pleased with my whole experience at Colonial Chevy, everyone made my whole experience very easy, and not time consuming.

Mike4Barbi

May 4, 2014

The staff at Colonial Chevrolet of Acton are awesome. I never once felt pressured or forced to make a unwanted decision. Don Sandborn was very helpful in making sure I was happy and comfortable with the decision of my purchase. It felt more as if I brought him to help look out for my best interest.. Thank you Tania Audet for finding the exact color and options on the car that was a gift for my wife. It was exactly what my wife had on her wish list and wanted and you helped make her feel special and valued.Shaune Conway was also very helpful and informative in the protection plans we purchased for the car. His service is professional and friendly.I highly recommend Colonial Chevrolet of Acton and its staff. I will most certainly be returning when its time for me to upgrade my car.Thank you Colonial Chevrolet,Michael

Edward

May 1, 2014

My earlier experience was very unsatisfying. I felt the technician had written off my issues and did not fix them. This time the management sat down in the car, understood my concerns, and after, showed me the answers to my questions. If this was how I had been treated the previous time my feelings would be much more positive. I am prepared to move forward anew and appreciate their efforts to satisfy my issues. I have to say that while they had a chance to give up they redoubled their efforts to address my concerns. I wish to tell them thank you.

Nicole Bordenca

May 1, 2014

Sales Crew is Great. This is my second car I have purchased from colonial and I wouldn't go anywhere else! Mark Therriault was our sales man and helped us every step of the way. We never felt like we were being pushed to do something we didn't want to. He listened and made us feel comfortable every step of the way. Joe Pellegrini was also there to help us out, he helped me with my first car, and I wouldn't have been back if it wasn't for him! Thanks Guys! Love my new Equinox!

nbordenca312

May 1, 2014

Sales Crew is Great. This is my second car I have purchased from colonial and I wouldn't go anywhere else! Mark Therriault was our sales man and helped us every step of the way. We never felt like we were being pushed to do something we didn't want to. He listened and made us feel comfortable every step of the way. Joe Pellegrini was also there to help us out, he helped me with my first car, and I wouldn't have been back if it wasn't for him! Thanks Guys! Love my new Equinox!

Deborah

Apr 30, 2014

The service personnel have always been knowledgeable, pleasant and informative with the me, and the needed work is performed in a reasonable amount of time.

John

Apr 30, 2014

All of the people I dealt with at Colonial were terrific. I actually enjoyed the process and would recommend this dealership without hesitation.

dtblasko

Apr 29, 2014

Joe made our experience very pleasant. He was professional yet down to earth. There was no pressure, no price bickering etc.. It was a very nice, comfortable smooth transaction. Due to that reason we are more than happy to give Joe more business in the future.

JSLUD53

Apr 29, 2014

I recently purchase a new pickup truck at Colonial. All of the people that I dealt with there were polite, professional, and patient. The process was much simpler and more pleasant than I anticipated. It makes a big difference when you work with professionals like the folks at Colonial.ThanksJohn L.

Nicole

Apr 28, 2014

Mark was great; very friendly and understanding of our situation. the renovation looks great, but due to all the windows the place was like a furnace! not great on temperature control, might want to get a better air control. It was very uncomfortable to sit there for almost 4 hours.

Richard

Apr 28, 2014

The service was well done although a little more costly than I had hoped. But it was performed in a timely manor.

Jim a car guy

Apr 26, 2014

It was a smooth transaction. joe handled the sale with class and was very helpful in describing the function of each thing inside the car

Amy

Apr 25, 2014

Joe P. is great, he took extra time to explain options and help us find what we needed with some wants in our budget!

Thomas

Apr 25, 2014

I was very happy with the customer service I received from my salesperson, Mark Therriault. He was very easy to deal with and not pushy at all. He help me thru the Insurance and registration process (I didnt have to do a thing). Also the financing rates were very good (Comparable with my own research) and I didnt have to do anything other than sign some forms. All in all, very easy to deal with. I would recommend this place

Axhandles2

Apr 25, 2014

I went to this dealer cause a great friend recommened them to me. Joe was very polite and helpful in the decision to buy the car. He gave me a good price and found the particular color I wanted at another location and said he could get it by the following Wednesday which he did. I would recommend this dealership

jpolidori

Apr 24, 2014

Jim Keefe is a top of the line salesman. Jim's experience and knowledge of vehicles is second to none. The buying process is always hassle free. Colonial Chevy is a great dealer to work with.

George

Apr 22, 2014

Very helpful, did not have an appointment and they took my car right in and handled my problem quickly, and had me on my way with the issue 100% resolved. I'm very happy with the new facility and the staff! Thanks

Keith

Apr 19, 2014

We had an excellent experience. Don was very helpful in our purchase. We are quite happy with our choice of our new Chevrolet.

Laura

Apr 16, 2014

Mark made the whole "buying a car experience" very easy and was helpful with answering any questions I had. To have an asset like him on your sales team is great for business!

Jason

Apr 15, 2014

I recently bought my 2014 Chevrolet 3500 from Colonial Chevrolet. Great staff at this dealership. I dealt with Tania in the internet department , Bob Lane was my Salesman , John the General Manager and at the end me and the business manager Shawn Conway were laughing it up. I could not have asked for a better car buying experience. This is my new Chevrolet Dealership of choice.

Jason P

Apr 15, 2014

I recently bought my 2014 Chevrolet 3500 from Colonial Chevrolet. Great staff at this dealership. I dealt with Tania in the internet department , Bob Lane was my Salesman , John the General Manager and at the end me and the business manager Shawn Conway were laughing it up. I could not have asked for a better car buying experience. This is my new Chevrolet Dealership of choice.

BRob1975

Apr 14, 2014

I had been wanting to purchase a Camaro convertible for some time, but I was very particular about what I wanted. For me it made the most sense to order the vehicle. Luke Ealey was able to walk me through the process and even went as far as to entertain my young son as me and my wife test drove the car. Figuring out the price for exactly what I was looking for was an easy, no-pressure process and I think Luke was as excited to custom order the car as I was. Shaune was able to figure out financing and the payments with me over the phone and when my car arrived all the paper work was ready to be signed so I could sign and go. It was a very smooth process and I would recommend Lukeand Colonial Chevrolet to anyone looking for a new Chevy.

Jasonplouff1

Apr 14, 2014

I recently bought my 2014 Chevrolet 3500 from Colonial Chevrolet. Great staff at this dealership. I dealt with Tania in the internet department , Bob Lane was my Salesman , John the General Manager and at the end me and the business manager Shawn Conway were laughing it up. I could not have asked for a better car buying experience. This is my new Chevrolet Dealership of choice.

kareen

Apr 12, 2014

We recently purchased a new Chevrolet Cruze at Colonial Chevrolet in Acton. We worked with Don Sanborn to make the sale complete. His customer service skills are exemplary. He is friendly, knowledgeable and flexible in his negotiations. The overall experience was excellent. We would recommend Don Sanborn to anyone who wants to buy a Chevrolet. Nice job, Don! And thanks!

John

Apr 10, 2014

I have an old 1999 Buick Riviera. You had the battery, and you gave the car a brief checkup (tires, oil, etc. - small oil leak found) unrequested and appreciated. Also you analyzed the dings in the Buick and gave me some touch up paint to repair scratches. Appreciated!

GabeLebel

Apr 7, 2014

The people I talked with were a nice mix of professional and friendly. Everything went smoothly starting from contacting me when I inquired about a vehicle and all the way through until I drove it off the lot.

John

Apr 2, 2014

This was my first experience with the service department at Colonial Chevrolet in Acton. Based on that experience I will definitely return for any other service needed on my GMC truck. This experience also makes me more likely to purchase a vehicle from the dealership because of the customer service experience.

Paul

Mar 28, 2014

I had the car in for a schedule maintenance (7500 miles) I would like to get a printed checklist (custom for the vehicle model and year) for each of these services when they are done rather than a simple "performed service" note...

Jennifer

Mar 27, 2014

I felt welcomed but not attacked when I walked in to the dealership for the first time. My husband had recently bought a chevy truck and loves it so I thought I'd give Chevy a try. I was very happy with my experience.

gcamp2014123450

Mar 25, 2014

Great service in and out fast service was very friendly and professional . They explain everything to me in simple to understand terms and made my experience and great one thanks guys

George

Mar 23, 2014

I arrived with great concern about my truck. I was greeted in a profesional and friendly manner, my needs were assesed, and my truck went directly to the shop. I have always had reliable and timely repair service from your dealership. It costs more to come to the dealer, but I always get what I pay for. Chevrolet quality for my Chevy truck. It is proven by the 272,000 miles on the odometer. I have a 2004 Silverado 2500HD 4x4 with a towing package. I have the vortex 6000 engine. My truck will pass anything but a gas station with over a ton of tools in it daily. thank you for your continued great care. George Gusler.

Susan

Mar 23, 2014

The reps. that I dealt with were very helpful in ordering mirror I needed and with any questions I had; service was prompt and work done very well.

Emily

Mar 18, 2014

I have been to other Chevy dealerships and always left unhappy. As soon as I walked in, I was greeted and they knew who I was. It was very quick and I was very satisfied.

mblountxx1

Mar 14, 2014

My experience buying a new car went very smooth. First I was greeted by the person who worked with me and took me on a test drive. He knew about the product that was important to me. We went over what I wanted and Bob made sure I got it. While I waited for him to give numbers on what I was buying I sat in a comfy chair with hot chocolate. I was very comfortable. It didn't take him long to work out a deal that I was satisfied with. I would recommend any of my family members or friends to visit those guys. Everyone seemed nice and friendly. I am a happy customer!

Richard

Mar 13, 2014

I feel the new waiting room and the addition of two new service writers added a nice touch to your dealership.

KevinRooney

Mar 13, 2014

This is the third vehicle I have bought from Colonial Chevrolet and the service I received during each purchase was exceptional. The staff listened to my needs and found a vehicle that I was looking for and was in my price range. In the past I have also had to have work done on my vehicle and the service staff was excellent to work with. I would recommend this dealer to other people when shopping for a vehicle.

Judith

Mar 12, 2014

My experience was great. I do, however have one question. I was in for an oil change and I don't know when I should schedule my next oil change for.

Robert

Mar 12, 2014

Greeted in a friendly manner; timely service performed; very satisfied. I have been using Colonial for several years and have always be extremely satisfied.

Bella's Mother

Mar 10, 2014

Sales ( J. Pellegrini ) a professional with remarkable follow up and true concern for Customer. After my Daughter's purchase of a used 2010 Tahoe we had a difference of opinion with regard to the condition of equipment. After a return visit to Dealers site and a meeting with Sales and Service ( S. Carlson Ser Mgr. ) a plan was put in place to mitigate our concerns. Corrections were made much to our satisfaction. The manner in which this issue was handled is a true reflection of the high standards of total SERVICE which Colonial Chevrolet aspires to, in initial and follow up dealings with Customers.

Susan

Mar 9, 2014

This is my third Chevy Suburban or Tahoe from this dealership. The reason we keep coming back is simple - Steve Carlson! He and his service team are incredibly talented and we wouldn't bring our vehicles anywhere else for service.

Kathryn

Mar 7, 2014

I cannot thank the service staff enough for getting my car in on such short notice and for arranging a repair so quickly.

James

Mar 5, 2014

Steve, the service manager, is one of the nicest and most genuine service professionals I have ever met. This makes working with Colonial, and their service staff, one of the best dealership experiences that I have ever had. We have had numerous car issue over the past few months. Each time we have an issue, Steve makes sure to offer us a loaner so that our one-car family can get our children to school and we can get to work. Steve also makes sure that all deadlines are adhered to and that he offers us cost saving options, whenever he can. I would highly recommend Steve and his service staff at Colonial Chevrolet.

Cathrine

Mar 4, 2014

Colonial Chevrolet of Acton gets an A++, their friendliness , devotion to getting us the best deal not only with our car purchase but also with financing, and the extensive knowledge of their sales staff is above anything I have experienced with any other car dealer. We were extremely comfortable with our sales associate Joe Pellegrini who went out of his way for us and made this car purchase the easiest I have ever had. All of my friends and family will know how happy we are!!

Joseph

Mar 4, 2014

I went into the dealership thinking I had a loose connection on my headlights, they took my truck in & within 15 minutes the service advisor which have always been helpful & pleasant came to get me telling me it was just a light out & that I'm all set.

Keith

Mar 4, 2014

I had an issue where my car was reporting - AC Off due to high engine temp. It took the dealership a few tries to fix the issue, but each time they explained what they did and why. The issue is now resolved and I am happy with the service my car received.

Kevin

Mar 4, 2014

I had a great experience with Colonial Chevrolet. My last experience was with quirk and I will never purchase a car from them again.

cats1966

Mar 4, 2014

Colonial Chevrolet of Acton and Joe Pellegrini went above and beyond in helping me drive away in my new Chevy Sonic. Joe brought the car to my husband and I in Leominster for us to view and test drive, because we couldn't make it to the dealership that day, and would have lost a $500.00 rebate if we had waited until the next day to go see him. His friendly and knowledgeable assistance sealed the deal for me. This car purchase was the most pleasurable I have ever had! I will be recommending Colonial Chevrolet of Acton too all of our friends. CathyS

Nicholas

Feb 28, 2014

When I first pulled in to the dealership Don came out, introduced himself and once I shook his hand I knew I had met someone I could trust. He made me feel comfortable and was concerned about what I wanted in a truck. After a little haggling we had a deal. I am glad I met Don and would recommend him and Colonial Chevy of Acton to anyone looking to buy a car or truck. Don exceeded my expectations and I know I will purchase another vehicle in the future. Sincerely, Nick Naples

Elizabeth

Feb 27, 2014

Great service and customer support. The facility is welcoming, clean and all communications are served with a sense of humor :)

Deborah

Feb 26, 2014

I bought a car from Colonial. I used the sales rep my husband used when he purchased a truck a few months before my purchase. The sales rep was nice during the selling process, but not afterwards when I had a minor service issue. The service department is excellent. They work as a group. They understand a customers concerns, problems and makes you feel very comfortable as a woman explaining mechanical problems. They go out of their way to make it right. So far my experiences have been excellent with service.

Terence

Feb 26, 2014

I made an appointment online and did not get an email confirmation; but when I called, the appointment had been arranged. Colonial provided a short drive to my workplace, and the service department kept me informed about what they found. The car was ready when they promised. At the local Honda dealership, they push service that is not needed, so I don't trust them. I find the Colonial Chevrolet service department to be far more trustworthy and helpful.

Amy

Feb 25, 2014

Everyone was super friendly and helpful! My sales rep, Luke was actually fun to talk to, knowledgeable and I felt no sales pressure from him. It allowed for a very low-stress and productive experience.

Karen

Feb 22, 2014

Everyone was very helpful and I had a very pleasant experience. I would tell my friend to come here for service without a hesitation!

Kelleyann

Feb 22, 2014

Worked with Joe Pellegrini throughout the whole process and he did a great job getting me into the car I wanted to buy. The whole staff at the dealership were very friendly and made the whole experience pleasant.

Rosemarie

Feb 21, 2014

No delay in setting appointments; staff is very courteous; and I truly appreciate having a loaner car to do errands in Acton. Oh, and also lunch at the Atlantic Seafood Grille! Thanks!!

Susan

Feb 20, 2014

Kind, efficient and friendly. First time someone brought the part that needed replacing to me, appreciate that so much. Also I asked for a sticker to removed from windshield and was done without question. Thank you.

Gary

Feb 19, 2014

It was good. Tania Audet was such a tremendous help. She was so warm and friendly. She was always looking to make sure I was happy. She made a long process that much better. The only issue I had that was out of her control was getting our inspection sticker. Both Acton and Fitchburg locations were down. Once again Tania was there to help and called on Monday to let us know things were back to normal and get it done.

DawnaDowning

Feb 17, 2014

I had been searching online for several months trying to find the Tahoe model I wanted with low miles and a reasonable price. After finding the LTZ I was looking for on Autotrader I immediately starting emailing with Tania, she was a great help. I finally called the dealership and spoke with Luke, who again was fabulous. I made the 45 minute drive out to the dealership where I met Joe Pellegrini. He immediately made me feel comfortable about the whole process, answered all questions I had and showed me every option my new vehicle had. He helped me get the best price for my trade-in, thanks Joe! A couple of hours later I was sitting with the very personable Shaune Conway and all the paperwork was printed and signed. I drove to the dealership in my older model Avalanche and hours later drove off the lot with my new Tahoe. Amazing service from start to finish. Thank you everyone!!

Jeffrey

Feb 15, 2014

As always a pleasurable experience. I saved money with coupons "oil filter change....free tire rotations and one free wiper...and obtained a free coffee mug with Christmas certificate.I enjoyed reviewing the 1500 mountaineer ...great new features.Regards,Jeff Bradbury 2012 2500 HD

Virginia

Feb 12, 2014

The Service Department at Colonial is excellent to do business with. They are always friendly and accommodating and do what they say they are going to do in a timely manner. My visit this time was ahead of my scheduled visit for the following morning but I found myself in the area earlier than I thought. They took me in for my service on short notice and I was not delayed as a result of that. Excellent service and work!!

Very happy customer

Feb 8, 2014

I will recommend colonial chevrolet to all my family and friends. They beat the other two local chevrolet dealers price and could answer all my question. These guys are professional and really treat you like they want to help you. Do yourself a favor and buy you next vehicle from colonial.

Brandon

Feb 4, 2014

After having a bad experience at another dealership we came to Colonial Chevrolet and worked with Joe Pellegrini. He was great! Everyone was very professional, easy to work with and helpful and we left as very happy customers. We will be back when it is time to replace our second car and look forward to working with you again in the future.

Patricio Cabrera

Feb 3, 2014

That was great to buy a car,at Colonial Chevrolet in Acton ma,Joe Pellegrini was very professional and treat me excelent with no hassel ,he help me to purchase a Toyota Prius at fear price from beginning to the end of prosses,i'm very happy with my new vehicle,of course i recomend any body that wants to buy a new car at Colonial Chevrolet,that was a wonderfull experience...... Patricio Cabrera, Worcester,Ma

Richard

Feb 3, 2014

I've had a few issues with my 2013 impala which I bought somewhere else. The service dept has done a great job trouble shooting the issues and rectifying the problems.

Farrokh

Jan 31, 2014

The intake was quick and easy. The person at the desk was welcoming and courteous and explained the service to me thoroughly. There were a couple of extras added and the staff person came out to the waiting room and explained it to me and the cost. It is always a pleasant experience to go there.

Carl

Jan 30, 2014

I showed up early, no problem.They told me what they'd do, they did it. They told me what they'd done. It was clear.All under warranty, it did not take long.I'm happy.

Scott

Jan 30, 2014

Making and changing my appointment was a quick and easy. All customer service was friendly and no-nonsense. The new facility is very clean and comfortable, and made waiting for my car to be serviced enjoyable and productive.

jordan

Jan 26, 2014

I had a great experience, Luke Ealey and Shaune Conway were both great to work with, (friendly from the start). They found the car I wanted and worked with me to get the price I wanted. Overall, great experience..

Kaltobelli

Jan 24, 2014

Just bought my second car here today. Sales and finance was awesome. Answered all my questions, we're honest, fast and efficient. Wanted to ask service a few questions about vehicle history and again they answered all my questions and we're really nice. I've worked in the car industry for almost 10 years so I always know when things are shady or I'm being taken advantage of being a female - and you get none of that here. Awesome dealership. (I couldn't get the customer service line to work- but that was excellent too!!!!)

Joyce

Jan 23, 2014

It was great - they went out of their way to get me approved quickly and presented lots of options on different vehicles for my approval,

Marie

Jan 23, 2014

I had front brakes pads replaced and the rotors resurfaced, which took two visits for a special order of parts. I was surprised that the $49.00 to diagnose (day 1) was not applied to the brake job, I went in with squeaking brakes that I already new would need replacing. If I went to a brake shop like Midas or Meineke I believe that diagnosis fee would have been applied to the replacement job.

KristenA

Jan 23, 2014

Just bought my second car here today. Sales and finance was awesome. Answered all my questions, we're honest, fast and efficient. Wanted to ask service a few questions about vehicle history and again they answered all my questions and we're really nice. I've worked in the car industry for almost 10 years so I always know when things are shady or I'm being taken advantage of being a female - and you get none of that here. Awesome dealership.

Mark

Jan 22, 2014

All work was performed as requested and Bob Reiszner was very professional and thorough. I continued to be very satisfied with Colonial Chevrolet and recommend their sales and service!

johnjohn9561

Jan 17, 2014

I purchased a vehicle at Colonial Chevrolet and without a doubt recommend that anyone looking for a new vehicle should check them out.David Filmore was my sales Representative and was a pleasure to work with. Everyone throughout the process was curtious and 100% professional.

Lou_Mik

Jan 16, 2014

David Fillmore and the team at Colonial Chevy in Acton provided me with an excellent purchasing experience for a 2014 Silverado. David is very professional, experienced and knowledgeable. Colonial earned my business with their customer approach, product selection and pricing. I look forward to a post-sale experience that also exceeds my expectations.

fsuszynski

Jan 14, 2014

I was impressed with the professional and friendly employees who work at the service and sales department. I also enjoyed the newly renovated waiting and service area. The experience was very positive and I would recommend this dealership to my family and friends.

NancyCornelius

Jan 10, 2014

Luke was very friendly and easy to work with. He was very knowledgeable about the Chevy Volt and did a good job of explaining all of the buttons and controls.

Tim

Jan 7, 2014

Joe was straight forward with me and the deal went very quickly. During the final process my son was getting bored and they made sure he was happy also.

Leo

Jan 5, 2014

I had a 7 AM appointment and they took me in right away. They took care of the problem I was having with my new car and I was on my way home by 8 AM. Couldn't have worked out better. Great dealership.

stephpeters15

Jan 3, 2014

Great place to work with. Dealership is clean, salesmen are friendly and the service was excellent. I would recommend if you are looking to purchase a new or used vehicle this is the place.

gcamp2014

Dec 30, 2013

From the moment I walked into the dealership I was treated with respect and kindness Joe was a friendly and committed salesman and Jim was very professional and generally cared about my purchase I can honestly say the group at Colonial Chevrolet not only earned my business they have also earned a customer for life and I would recommend them to everyone looking for a new car thanks to the team for restoring my faith in car dealerships. You guys are awesome thanks again for making my experience a great one Sincerely, Glenn Campbell

Jean

Dec 28, 2013

It was Christmas eve and the service manager went out of his way to get me a new tire when his dealership had none. Very pleased with service effort. Unfortunately, when I got home, I found a part of the tire jack resting on the rear bumper. It did not get put back into the rear compartment of the car. I was lucky it did not get lost on the drive home. A careless mistake that could have happened to anyone, but it could have meant that the jack was not useable if the piece had been lost.

Steven

Dec 28, 2013

Experience was good. They told me it would be 1.5 hours to perform an oil change and do recall service and they were within 7 minutes of that time frame.

Danielle

Dec 27, 2013

I was going on a trip for the holidays to upstate NY which gets a lot of snow and I needed a car that day. Bob not only helped me but made sure that I drove off the lot with a car in time for my holiday travels! Great customer service!

Eileen

Dec 27, 2013

The customer service technician's were good listeners when I described my Trail Blazer's difficulty. Their understanding of the difficulty resulted in a knowledgable hand-off to the service technician and a rapid diagnosis/fix.

brigby

Dec 27, 2013

We had a very friendly, low pressure experience. We went in thinking about purchasing a new Chevy Sonic, but in the process got interested in and purchased a slightly used Subaru Forester instead (we were replacing/trading an older Forester). Jim Keefe was very easy to talk to and work with, and very helpful. Both he and Shaune Conway (working with the loan) were extremely efficient and friendly. We never felt pressured, and this was a very painless experience compared to many car purchase transactions we have had over the years.

lyngriffinsharpe

Dec 26, 2013

I had the absolute best experience with Colonial in Acton. Their sales people couldn't have been nicer and the process was smooth and easy. I have already let everyone in my family know how great you guys were.

Jaileen1014

Dec 23, 2013

I was very pleased with my visit at colonial they made one of my many goals come true... Thank you to everyone who helped and thank you too Mark Therriault

Cassandra

Dec 21, 2013

My only complaint was that I was misquoted the time the work would take. I was quoted 1 1/2 hours and I sat there for just about 4 hours! However Bill was great and made up for the inconvenience with not charging for the oil change. It was still great service and I will continue to come here for all my needs.

Gary

Dec 18, 2013

My Chevy Tahoe has been in 3 times for no or intermittent head on driver side. to date the control panel was replaced, the driver and passenger door actuators have been replaced and cable harness connections were cleaned. Car was in for third repair on December 17 with no driver side heat on drive to dealership. Heat was working when car was brought into the shop. Car again had no heat on driver side on morning of December 18. I do understand that intermittents are hard to resolve. just wondering if there are any other next steps or do I live with the chance every time I start the car of no heat for the rest of the winter? there is usually heat on passenger side and back of the car so passengers are usually ok.

scott1767

Dec 16, 2013

Outstanding service!!! Bob made my wife and I very comfortable and did not try to upsale us!!! He saw what our needs were and put us in the right vehicle for the right price. I was very comfortable with Bob and would recommend him to our friends. All the staff at Colonial was outstanding. My wife said "This was the first time buying a car was easy and fun"Thank you againScott Hurley

Kevtang

Dec 13, 2013

I contacted several dealerships to order a cargo van for my business. My first impression of Colonial Chevrolet was a pleasant one. I spoke with Tania Audet who immediately put me at ease. Tania is very good at what she does and is genuine and sincere. Colonial stood out from the other dealerships because of Tania. Dave Fillmore, who helped me build my van to my specifications was equally outstanding. Dave is a true professional and very knowledgeable.I realized that all the preparation I did to educate myself so I would be prepared to negotiate a fair price was not necessary at Colonial Chevrolet. No hassle, no pressure, and I got the best price from this dealership. I certainly would recommend them.

AndyJ

Dec 11, 2013

The driver's side window was stuck in the down position. They diagnosed the problem, gave me an estimate, and the final cost was less than the estimate. Thank you!!

aantosh

Dec 2, 2013

This is my third Chevy purchase from Colonial Chevrolet of Acton. I sent several emails to Tania regarding pricing and in stock vehicles. Her response was very timely and always answered my questions which I can't say about other online inquiries I made to other dealers. My request for a Equinox was in the hands of the manager when I arrived and Jim Keefe helped me find financing. I walked out in just a few hours with a fabulous 2014 Chevy Equinox. Colonial Chevrolet of Acton is where my family and I shop, good pricing and excellent staff.

Coralee2001

Nov 29, 2013

No screwing around ! Joe put it right out there, sold me a truck I didn't think was in my reach right now ! Lack of stupid rhetoric caught me off guard ! Sean was a pleasure in the dreaded "business meeting", and my whole experience was simple, fast, and to the point !! Colonial will be where I go first and last for future business !

ATBob

Nov 27, 2013

Fast service, did what I asked. Apparently the 27 point inspection is an add-on. Had they done that, there would be more $s in your till today. As it is, I will be searching for new wiper blades on Friday.

Rich

Nov 17, 2013

Service is always a pleasure! Every repair is explained in detail.

tmac2775

Nov 13, 2013

Great overall experience. The whole staff was very friendly and they are all pros. I came all the way from CT and I'm glad I did. I think I found my new Chevy dealership for my family. Go see them you won't be disappointed.

ronandkl

Nov 12, 2013

I had spoken to John Woodland about the Chevy Malibu. I was looking to buy a low mileage vehicle and had recently driven a used Malibu from another dealer.John introduced my wife and me to Bob Lane who courteously showed us the used Malibus that were on the lot, including a new 2012 with only 100 miles on it. We bought it! Bob did not try to steer us into any one vehicle, which we appreciated. I want to buy the car I want and not have a salesman try to sell us a car. When we asked to test drive the 2012, Bob arranged that within a few mintes. During the test drive, John crunched the numbers and gave us a very good deal.Bob was with another customer when I went back to pick up the vehicle, so John asked Jim Keefe to review the features of the car with me. He did so professionally and patiently. He even asked the OnStar rep, who was talking very quickly, to slow down. That saved me from having to ask him myself.Everyone I dealt with at Colonial was very friendly and professional and I will definitely recommend them to others.

sksmartin

Nov 11, 2013

I was looking to purchase a 2013 pick up truck. The sales team worked with me to find a suitable truck and make sure that i qualified for all the discounts. After the purchase they picked me up at the train station so that I could pick up the truck. They also quickly repaired a minor problem I noticed in the truck after delivery - no questions.

robh841107

Nov 9, 2013

I purchased a GMC Envoy with the help of Joe Pellegrini. Joe helped me buy my first car. He is a great salesman. Joe is very knowledgeable, professional, and sincere. John Woodland helped me through all the paper work. John is also very professional, polite, and made things go very smoothly.I look forward to working again with Joe Pellegrini and the team at Colonial Chevrolet.

bearings111

Nov 7, 2013

My husband, Steve, called your firm in reference to 2013 Chev Silverado C/K 1500. He talked to Joe Pellegrini who was very knowledgeable about this truck. He wasn't pushy but sincere and professional which made a good relationship that my husband purchased the said vehicle over the telephone. The next day we drove up their from Quincy, all paperwork was ready and we drove the Silverado back to our office.We also dealt with John, the sales manager in regards to finances and he too was very professional.

donnag1

Nov 1, 2013

I was very pleased with the level of professionalism by the sales person who catered to our needs. The whole staff team are very friendly and eager to please. It was a positive experience and we will absolutely do business with Colonial Chevrolet in the future.

ginamarie13

Nov 1, 2013

So yesterday I officially bought my first brand new car from Colonial Chevrolet, a 2013 PINK Chevy Spark! My salesman was Luke Ealey and I couldn't be happier with my overall experience. He was so kind and he wasn't pushy, he made it so comfortable and easy to buy a new car. Right when I walked in the door every person was happy to help me with whatever I needed. It was such a relaxing atmosphere surrounded by very nice people. I never thought that at 20 years old I would be walking out of that dealership with a brand new car, my dream car at that! I am a college student so I couldn't afford a big monthly payment and I don't have complete credit but they still made it work. Luke Ealey, the sales managers, and the finance department all tried their hardest to make this possible and it couldn't have gone any better! I ABSOLUTLEY recommend this dealership, especially Luke. They work wonders and I would never ever go to any other car dealership to buy a car! I recommend everyone go to Colonial Chevrolet and ask for Luke Ealey! Best overall experience ever FIVE STARS ?????

Mark H.

Oct 29, 2013

Just purchased a Chevy Silverado 1500 and the experience was great. Luke Ealey was awesome throughout the process and was extremely helpful. He anticipated my questions and provided loads of information that I will use. I highly recommend going to Colonial Chevy and asking for Luke. Great experience.

dzwier

Oct 29, 2013

I'm 54 years old and have bought several new cars in my lifetime. This is by far, the best buying experience I have had. Don did an awesome job and I thoroughly enjoyed working with him. Two hours after I bought my car, I had already told several people about how great Don was and how I will buy any future cars from Colonial Chevrolet.

mper7124

Oct 17, 2013

I had the pleasure of dealing with Tania Audet at Colonial Chevrolet. While we were not able to compete a deal this time, I found her to be responsive, professional and extremely competent. The are not common atributes amoung car salespeople and I feel confident in recommending Ms. Audet to anyone involved in the search for a new automobile. You will be pleasantly surprised.

vic99

Oct 17, 2013

I purchased a 2014 Chevy Volt from Jim Keefe at Colonial Chevrolet in Acton. All of my negotiation was done online and over the phone. I merely had to come in and fill out all the paperwork. There were no hidden fees. Jim was forthcoming and courteous through the entire process. Their price and finance rate was competitive with another dealer in the area and Colonial was ahead of three others in price.

hdellert

Oct 1, 2013

We had a great experience; we will definitely purchase from Joe again. They found us what we were looking for and were very family friendly. Made the process efficient and easy...

rich z.

Sep 28, 2013

we are on our third car/truck from colonial and would highly recommend (and have already) this dealership to anyone we know. we had an absolutely "no pressure" sale. the paperwork was completed, including credit, in just a few hours and our salesman jim keefe and shaun conway were a pleasure to work with. we didn't even have many questions because we were told about all car features and how to work them. we have had all our vehicles serviced by colonial and have always been totally satisfied. rich z.

ChristinaBaran

Sep 20, 2013

The entire experience was fantastic! I inquired with several dealerships on a Sunday night and Colonial was the only one to contact me right away-Monday morning. Nothing overbearing just a friendly hello and an offer to answer any questions or schedule a test drive. I drove the hour to drive the vehicle that evening and ended up signing the paperwork that night. There was no pressure, The deal felt right so I did it!!! . It was a happy, friendly atmosphere. I'm thrilled with my 2013 Equinox, thrilled with the deal I got (they got me out of my lease early) and extremely thrilled with the customer service from Luke, Tania and Shaune.

BrenK

Aug 27, 2013

This was my first visit to Colonial Chevrolet and I met and dealt with Chris Keating as my salesman. He was very low pressure and easy to work with making the whole car buying process comfortable. He was very patient and got me the deal I was looking for. I would recommend seeing Chris if in the market for a car.

debbie1369

Aug 23, 2013

We came in to buy a new car and Joe Pellegrini was very helpful. He fit us with a lease of a chevy maliu. he walked us thru the dealership and was very considerate of our needs. He is the best salesmanWhen we picked up our vehicle, joe showed us everything

ILOVEBURBS

Aug 23, 2013

Our salesperson, Luke Ealey, was really great. No pressure, friendly and honest. He found me the car I wanted and arranged for it to be delivered very quickly. Everyone at the dealership was on time with deliverables and it was an enjoyable experience.

HaroldG2

Aug 18, 2013

I worked with Chris to buy my first new car in over 10 years... He help me find exactly what i was looking for. He was great and everyone at the dealership was friendly. I would definitely recommend them.

BY BRIAN STEWART

Aug 17, 2013

I PURCHASED THE 2014 CHEVY IMPALA AND I AM MORE THAN HAPPY WITH THIS CAR.PERFECT!!ALSO THE SERVICE WAS EXCELLENT.THANK YOU TO GUYS AT COLONIAL,LUKE EALEY,JOHN,SHAUN,AND STAFF!

Vhjmpru

Aug 15, 2013

Jim was a great salesman. He treated. Us fairly and answered all our questions. He went over the operation of the truck and even synced our phones for us.

John Harvey

Aug 11, 2013

Best service in business. Highest standards. A customer can have total trust in Colonial. When they do anything, it is fast, complete, efficient, honest, and the car comes out in optimum condition according to my experience.

twikdonovan

Aug 7, 2013

Great experience working with Luke. Very friendly and knowledgeable and not a pressure type guy. I would by fro these guys again if the right vehicle was present. Cheers.

Patti

Aug 6, 2013

The fact that this is the fourth car I have purchased from Colonial Chevrotet speaks for itself. I have had nothing but positive experiences with both the sales and the service. Go see Jim; I bought my new car and my last car from him.

Michelle & Ryan

Jul 27, 2013

From start to finish the process of buying our new car took 6 days. We are extremely happy and would like to thank a gentleman named Luke. We drove out to Acton in hopes they had what we were looking for. Well it was our lucky day, they had just received the exact car we wanted 2 days prior and hadn't even listed it yet. We were there before it even opened. When it opened Luke walked out and greeted us with a smile. He was friendly, knowledgable and honest with us every step of the way. We are very happy we took that ride and look forward to doing business with Luke again in the future.

Rmoisan2

Jul 22, 2013

Straight forward and friendly went above and beyond expectations. I highly recommend the dealership to anyone looking for a vehicle they are honest and easy to work with

Skee3540

Jul 21, 2013

I came into Colonial looking for a new work truck. I met with sales professional Joe Pellegrini and right away he put all his attention and focus on getting me into the vehicle I needed at the price I was comfortable with. I was also trading in two vehicles and he also worked with me on getting a fair trade in price. He was very good with getting into contact with me prior to my visit to the dealership which is sometimes hard to come by at other dealers. His personality and people skills made my purchase a very comfortable one and he made it seem like I was buying a vehicle from a friend rather than the overbearing stereotypical sales person. I was happy with my experience at Colonial, everyone was personable, the dealership was clean and updated which means they care about their appearance and business. I will go back there for any future Chevy purchases and will be happy to work with Joe Pellegrini again.

rcapachione

Jul 13, 2013

Came in with specific requirements. They met all of them and they were great to work with. I would definitely go back and would recommend this dealership. Thank you!

GinnieT

Jul 2, 2013

The service department's responsiveness is way above what I have experienced at other dealerships. Thank you for the quality customer service you provide.

GTT anf KT

Jul 2, 2013

My husband and I were very happy with the the overall experience we had at this dealship!

gtt123

Jul 2, 2013

My husband and I were very satisfied with the overall experience we had with this dealership. We inquired with questions on the internet and received immediate feed back within 30 minutes. due to their promptness and follow through we decided to purchase our truck through them.

ALash

Jun 30, 2013

Luke Ealey went out of his way to obtain a monthly payment that was within our budget. He was very personable and made the buying process easy and enjoyable. He also let us know that if we have any problems to contact directly and he would help get us in right away. If I have any problems or know of anyone looking for a new/used car I will recommend Luke and Colonial Chevrolet.

JimWallace

Jun 21, 2013

Purchased a 2012 Chevy Cruze Salesman Joe Pellegrini was extremely helpful friendly and up front and honest. No haggle pressure and the whole process was stress free. Joe walked me through all the features of the Cruze and even synced up my Bluetooth phone for me. When problems arose with my credit union Sean Conway stepped up to correct the issue and made sure I walked out with my car. Can't say enough about how helpful they were to ensure I was satisfied. I would highly recommend this dealership. I gave them 5 stars across the board.

C.M.R.

Jun 20, 2013

Don Sanborn was excellent, a real gentlemen, he was efficient and professional. He's sold two trucks to me so far and both experiences were great. Tania and Shaun were very helpful as well.

Mike

Jun 18, 2013

These guys took great care of me on the purchase of my new truck. I went to four different Chevrolet dealers and got my best deal at colonial. My salesman was honest and very knowledgeable, unlike some other dealers I won't mention, and the boss , John W, made the pricing easy and straight forward. If you are looking for a great deal with no games go see these guys

baracuda6454

Jun 10, 2013

I bought a 2013 Silverado 1500 from Colonial during the Memorial Day sale. Aside from the great discount I got, the service Colonial provided was exceptional. I live in Maryland so I was unable to be present to sign any of the paperwork. Joe Pells did a great job finding the exact truck I wanted and then overnighting the package for me to sign. Once I picked the truck up he walked through all the features with me and even synced my bluetooth. I wouldn't buy another Chevy anywhere else.

BlackVelvet59

Jun 9, 2013

I have nothing but great things to say about Colonial, Luke Ealey and John Wane. My salesman Luke was knowledgable and friendly. We were shopping for two months, looking for a quality car and a great deal. We got just that! Thank you Colonial and Staff!

KateV

Jun 5, 2013

After a week of daily car shopping, I was pretty spent and done with the whole process - another car salesman was the last thing I wanted to do. We had already looked at an Equinox at another dealer elsewhere, but Colonial Chevy is in our town so we stopped in to see their pricing. I had a very tight budget to work with and Dave was AMAZING at getting me exactly what we were hoping and looking for - he actually beat it! He beat the price given to us elsewhere! This was the easiest and most organized car buying process I've ever had! Everyone who works there is super friendly and non-aggressive! They want to work WITH you - which is such a breath of fresh air!! Never felt pressured into buying or making a decision on the spot either! We love our new Equinox and we love Dave!!

LarryT

Jun 5, 2013

I was very happy with the visit. The car was done earlier than I expected at lower cost than I expected. The service department also took the time to explain to me in detail what the issues were and how to avoid any similar problems in the future.

nbron21

Jun 3, 2013

My visit to Colonial Chevrolet was my first time buying a used vehicle from any dealership before. The experience was outstanding and more than I could have imagined from a car dealership. Especially my salesman, Luke Ealey. He was so knowledgeable about every question I asked and never hesitated to find me the best deal out there. It is evident that he loves his job because his positive attitude towards everything is what gave me the initiative to make my first deal. I felt comfortable and confident that the sales department would make everything work out and they did more than that! Luke didn't just help me to find a car that I love and one that fits my budget, he went above and beyond that to figure out the best possible outcome for me in the long run. He topped any expectations I had set for this experience by a lot. I would 100% recommend this dealership to anyone looking to have the best experience in buying a vehicle!

Jason N

May 31, 2013

I went to Colonial Chevrolet on Memorial Day with a very open mind of what I wanted, just looking to get a great deal. Luke Ealey helped me do just that. He was super friendly and let me test drive multiple cars and suvs to find exactly what I liked. With the usual back and forth of trade-in dealing, he got me almost exactly what I wanted to get out of my trade-in even though it wasn't in the greatest condition. Thank you Luke! You made my Memorial Day and birthday great times, I am loving the Chevy Cruze!

Chris C

May 30, 2013

I traded in my 2011 Silverado I bought there about two years ago on a used 2012 Traverse and Luke was excellent. Everything was smooth, he answered all my questions and the transaction went through without any major issues, the minor ones he took care of personally. Luke takes care of his customers and goes well above and beyond and that is what I have grown accustomed to at Colonial. Thanks guys!

Sid

May 30, 2013

We came in to look at 2013 Chevy Cruze in exchange for our used car. The sales person we dealt with was Joe Pellegrini. Joe was extremely patient trying to understand our requirements.Once we were done he showed us exactly what we wanted. After a long test drive and plenty of questions from us, Joe was warm and kind all the way, picking up on our view and matching it with suitable options. We were extremely impressed with his knowledge and the way he explained all the features of the car.Joe was not a typical salesman forcing us to do business but was keen on getting us the car we wanted and at the price we wanted. He also made the entire process and the paper work extremely simple which made things easier for us. We had been to another dealer(not Chevy) earlier that day and could visibly see the difference in attitude between the sales person there and Joe. The previous sales person tried to explain everything that was wrong with our car and why he couldn't give us a good deal on it. The experience was however very positive and friendly with Colonial. People at Colonial respected our car, our requirements and our budget(thankfully) and we walked away with a car we loved and a deal we could both agree on! Thanks to Joe and Colonial Chevrolet !! I would highly recommend Joe and Colonial to my family and friends.

Kbeaulac

May 30, 2013

Besides being extremely helpful, Joe was friendly and comforting! He did everything in his power to get me into a reasonable priced car that I loved, that day! I am very happy and will definitely recommend Joe and the dealership to anyone I know looking for a vehicle!!!

KristenA

May 29, 2013

They made the purchase of my vehicle easy, fun, and worry-free!I will purchase again here for sure, as well as recommend others to do their business here.

Sidosid

May 29, 2013

We came in to look at 2013 Chevy Cruze in exchange for our used car.Our first interaction was with Joe, a sales professional. He was extremely patient trying to understand our requirements.Once we were done he showed us exactly what we wanted. After a long test drive and plenty of questions from us, Joe was warm and kind all the way, picking up on our view and matching it with suitable options.We had been to another dealer(not Chevy) earlier that day and could visibly see the difference in attitude between the sales person there and Joe. The previous sales person tried to explain everything that was wrong with our car and why he couldn't give us a good deal on it. The experience was however very positive and friendly with Colonial. People at Colonial respected our car, our requirements and our budget(thankfully) and we walked away with a car we loved and a deal we could both agree on! Thanks to Joe and Colonial Chevrolet !!

Chris

May 25, 2013

Great experience from beginning to end. Luke , our salesman and the rest of the staff made it easy, even the signing of the paperwork. Highly recommend Colonial Chevrolet.

Mike Shine

May 24, 2013

First time buying a new car for myself. Dave, my salesman, was outstanding. He answered every question (I had a lot) that I threw at him. He was very patient as we went on 3 test drives. Then after the sale, walked me out to the car and went over every option on it and gave me some good advice on a couple of things. I would recommend Colonial Chevy as a great dealership.

John G

May 21, 2013

We bought two pickup trucks from Don Sanborn at Colonial Chevy. Ask for him he's the best. Sean took good care of us in the finance office as well.

duckman

May 14, 2013

After having gone to a number of dealers, I stopped at Colonial Chevrolet to look at a vehicle I had seen from the internet. They were to be just a another stop along the way to other dealers. I went in with a price in mind that I thought was fair and reasonable and Colonial came close to what I wanted and a deal was made. Although the sales facilities are being reconstructed, the atmosphere was pleasant and comfortable. There was never any pressure on buying by the salesman nor the manager. The entire transaction from finding the vehicle to picking up the newly purchased vehicle was smooth and painless.

bfarmer35

May 11, 2013

Having had good experiences with their service department, we decided to turn to them first when we wanted to upsize from our 08 Rav4 to a truck. I had done research beforehand and we had decided on an 07 Silverado, so we went to look at it. Our salesman, Luke Ealey, was very courteous and knowledgeable with the workings of the truck and did not pressure us into anything. We wound up trading in the Rav and getting the Silverado all in one day after very painless negotiation. A huge thank you to Luke and the entire sales team at Colonial Chevrolet for everything. I strongly recommend Colonial for anyone looking for a new or used Chevy vehicle.

2013Cruze

May 6, 2013

Dave did a great job walking me through my first new car purchase. He was very friendly, took the time to sit down and explore the car further before I drove it off of the lot. Dave did a great job answering my questions and making sure I satisfied with my purchase. The Cruze is great and I couldn't be happier.

Kevin

May 4, 2013

Great buying experience. From the sales staff to the management. These guys made it easy. I will recommend colonial Chevrolet to anyone I know looking to buy a car

dennisbetsy

May 4, 2013

My wife and I have been doing business with Colonial Chevy since 1984 and have not only purchased 7 vehicles from them but also have all of our service work performed there. Don Sanborn in sales always goes the extra distance to make sure your happy with your purchase and the whole crew from service to finance are a pleasure to deal with.

Dave from Concord

May 1, 2013

This dealership gives you honest answers. Other dealerships were not truthful and said anything just to get me to buy. I like their no pressure sales team. A great place to buy a car.

Dan

Apr 30, 2013

Finally after all these years I'm the proud owner of a Chevy Red Corvette conver. On April 7 my dreams came true and I drove away with a great buy. Don really knows his cars and was super helpful. I will definately keep going back to Colonial and if your looking for amprofessional sales person ask for Don Sanborn. Really a nice guy. Car was ready for me as promised.

Doris

Apr 30, 2013

Looking for a used car and we came across a 2005 Jeep Wrangler. It was in great condition and low mileage. We loved it and Don Sanborn made the transaction go along just as we had hoped. I will refer my friends to Don as he was easy going and very professional.

Mr. Smith

Apr 30, 2013

Best purchase I have ever made! Don Sanborn is a great sales person! I will deal directly with him when I make my next purchase. He was so professional and very knowledgable about the Cruze. He explained the rebate, plus I was trading a vehicle. He was very relaxed and didn't try to rush me into making a quick decision. I highly recommend Colonial Cheverolet of Acton and definately dealing with Don Sanborn.

Patrick

Apr 30, 2013

I purchased a 2013 Chevrolet pick-up/black. It was a great buying experience. Don Sanborn thoroughly explained all of the paperwork, rebates and went over all the options. He deffinately knows his product and a pleasure to do business with.

Scott

Apr 30, 2013

I'm so happy with my recent purchase from Don Sanborn. He was very professional and knowledgable of the product I was buying. I will definately refer friends and recommend Don. He was so easy to speak with and went over all the paperwork so I understood my options. Thanks Don!

Steve

Apr 30, 2013

Best car buying experience! If anyone is looking for a new or used car than you have to stop in at Colonial Cheverolet in Acton Ma and ask for Don Sanborn. He's a super guy and very professional. He won't steer you wrong.

Phantomvoltage

Apr 26, 2013

This was the most pleasant car buying experience I have ever had. I went up to look at a Chevy Captiva 2012 after seeing the listing on their website. I dealt I dealt directly Luke Ealey and was very informative and very laid back no pressure on buying the vehicle. I went for a test drive and Luke explained some key features on the vehicle. The Captiva was missing a cargo net and Luke made sure that i got one. Luke gave me a decent amount for my trade in and gave me a good deal on the Captiva.The whole financing part was fairly easy, John Woodland found me a better rate then my bank and found the best warranty for my needs. I was able to get my vehicle registered and get my state Inspection sticker all on site. It was a pleasure to work with a sales guy like Luke who's knowledgeable and willingness to help the best fit for the customer. I would highly recommend Luke and Colonial to all my family and friends. Thank you to Luke Ealey and Colonial

bdiluca

Apr 22, 2013

I took a chance to make the hour trip to Acton, MA from my home in Uxbridge, MA to look at a 2012 Chevrolet Suburban that appeared to be half decent from the listing that I found on AutoTrader. Right from the phone call to inquire about the vehicle, I dealt directy with Joe Pellegrini. Joe was very professional and there was absolutely no presure at any time to make a decision. Joe allowed my wife and I plenty of time to decide if this was the vehicle we wanted to purchase. During the time that we viewed and test drove the vehicle, Joe was very helpful in explaining the features of the vehicle and answering our questions. Joe's knowledge of the Chevrolet Suburban helped make our decision to purchase the vehicle from Colonial an easy one. Not only was I impressed with the vehicle, I was also impressed in how Joe handled the final sale to help us close the deal. And it didn't stop there. When I arrived to pick up my new vehicle, I was very impressed in how Joe was well prepared in advance with the paperwork. I was in and out in no time, which was fine by me. It was a pleasure to work with a sales guy like Joe who's knowledge of the Chevrolet product line and loyality to Colonial played an important part to make the purchase. It was a good feeling to have someone like Joe to work with. I would highly recommend Joe and Colonial to my family and friends. It was well worh the trip. Also, I have to give credit to your staff of buyers' that have a good eye in picking a clean low mileage used Chevrolet.Thanks for making my buying experience an easy one,Bill from Uxbridge, MA

Winston Grey

Apr 17, 2013

Both John Woodland and Dave Fillmore worked with me and the bank to make sure I was happy and got the right vehicle to meet my needs. I would definitely tell other people about Colonial Chevrolet in Acton. Thanks

Maureen O

Apr 12, 2013

I was in the market for a new vehicle, but typically do not like dealing with pushy sales people. Luke Ealey at Colonial Chevy changed that for me. I actually enjoyed shopping for a vehicle with him. He was very knowledgeable and just a pleasure to do business with. Thumbs up to the entire team at Colonial Chevy. I will definitely buy a vehicle from them again and not hesitate to send my friends their way. Great experience!!

Satisfied customer

Apr 11, 2013

Colonial eceeded my expectations. We bought a car and got the deal we were looking for with no hassle. The salesmen, Joe Pelligrini and Luke Ealey were knowledgable and helpful. I highly recommend Colonioal Chevrolet.

thundermustard

Apr 11, 2013

This was the most pleasant car buying experience I have ever had. Bar none. I purchased a 2013 Volt via a price request on their web page. Jim Keefe dealt with me via email and gave me what I consider a great price right off the bat. I had a few dealers that quoted me the full MSRP minus the $7500 federal tax credit. Very misleading and dishonest. Jim gave me my price, showed me all the rebates available and quoted me a bottom line price with the rebates and special financing included. I did have one dealer beat them by $54, but by the time I had spent getting jerked around by the other dealer I was more than happy to give Colonial the extra $54. In fact, at the last minute the other dealer dangled another $300 in my face but life is short, I am not going to reward bad behavior, instead I am going to reward an honest, straight forward dealership. The other dealer told me they hated losing a deal to Colonial and that Colonial was going to hard sell me and push extras on me to pad the deal. Nothing could be further from the truth. In fact, I never set foot in Colonial. That's right, Mr. Keefe brought the car to my house. After spending an hour signing on the dotted line and going over the feature of our new car, we headed down to our Town Hall where Jim helped us with the paperwork and put our new plates on the car. Shop around but I bet you will find you can get the same deal or close at Colonial, and you will save aggravation and have fun buying a car. Thanks Colonial

SherylinNH

Apr 11, 2013

Inquired about a late model minivan that Colonial Chevrolet was offering. Went to see the vehicle and worked with Dave Fillmore in Sales. Dave was extremely pleasant and not high pressure at all. He was quite fair as far as the trade value of my current vehicle and it didn't take us long to find a price on the minivan that worked for both of us. Can't ask for more than that.

thundermustard

Apr 11, 2013

This was the most pleasant car buying experience I have ever had. Bar none.I purchased a 2013 Volt via a price request on their web page. Jim Keefe dealt with me via email and gave me what I consider a great price right off the bat.I had a few dealers that quoted me the full MSRP minus the $7500 federal tax credit. Very misleading and dishonest.Jim gave me my price, showed me all the rebates available and quoted me a bottom line price with the rebates and special financing included.I did have one dealer beat them by $54, but by the time I had spent getting jerked around by the other dealer I was more than happy to give Colonial the extra $54. In fact, at the last minute the other dealer dangled another $300 in my face but life is short, I am not going to reward bad behavior, instead I am going to reward an honest, straight forward dealership.The other dealer told me they hated losing a deal to Colonial and that Colonial was going to hard sell me and push extras on me to pad the deal. Nothing could be further from the truth. In fact, I never set foot in Colonial. That's right, Mr. Keefe brought the car to my house. After spending an hour signing on the dotted line and going over the feature of our new car, we headed down to our Town Hall where Jim helped us with the paperwork and put our new plates on the car.Shop around but I bet you will find you can get the same deal or close at Colonial, and you will save aggravation and have fun buying a car.Thanks Colonial

AMLANE

Apr 4, 2013

Recently bought a truck from Colonial Chevrolet of Acton. Joe Pellegrini went above and beyond any previous customer service experience I've ever had at any other dealership. Highly recommended. Keep it up Colonial Chevy team!

Alex m lane

Apr 4, 2013

Worked with me the entire process. Joe Pellegrini was awesome every step of the way. I would recommend colonial Chevy of Acton to all prospective buyers and anyone needing service to their vehicle. Five stars, keep it up team colonial.

oakey75

Apr 4, 2013

i was told by a friend to check colonial chevrolet out so i did and lined what i saw. took a ride down saw truck i liked and purchased. sales people were very friendly and didn't push you to purchase a vehicle.

Rich

Apr 3, 2013

After the problem was diagnosed the service writer came to me with the cost quote. They repaired my truck and had me back on the road within two hours. The service department is excellent and I would recommend them to anyone.

FanK

Apr 1, 2013

My wife and I recently purchased a car from Colonial Chevrolet, we are very pleased with our sales person Luke Ealey, the experience was swift and pleasant.

Spechtrr

Apr 1, 2013

Joe Pellegrini was extremely helpful and informative. He had me behind the wheel of a new car the same day. No hassla, No BS. Thank you, Joe

bethrubio

Mar 29, 2013

I recently had the opportunity to work with Luke on a used car purchase. My family had been very attached to our prior vehicle (mini van) and it took several weeks for us to decide to trade it in for an eight passenger Honda Pilot. Luke was very patient and respectful of the my busy schedule and went out of his way to accommodate my needs while I sorted through this decision. I had been to several dealers in search of, not only the right vehicle, but the right person to work with on the process. Luke was able to recognize my familys needs in a vehicle, and in the end, we were provided with some added amenities that have made our road trips much more enjoyable. Luke is NOT a used car salesman He is determined to help his customers find what works for them, in the time span, and budget they can manage!

M Stewart

Mar 20, 2013

After the recommendations of others and my continuous search, I found the perfect dealership and Suburban for me...at Colonial Chevrolet. Don was courteous, knowledgeable and very helpful throughout the process. I would recommend them without reservation.

Brenda

Mar 9, 2013

I had been looking for a used car for my daughter in college thru the internet. When I saw one at Colonial in my price range I called and Don answered the phone. He went out of his way to answer all my questions about the car, unlike other dealers I had spoke with, and made me feel comfortable that I was buying a safe and realiable car for my daughter.Don has many years of experience and I will be calling him for our next car purchase.

RodS

Mar 9, 2013

I've been dealing with Colonial for over thirty years, both sales and service. They've earned my trust and kept it all those years. Just bought my third car from them knowing I'm getting a good deal on a good car and that when I bring it back for service, the work will be done right the first time. I worked in NJ for a while during the week. Still brought the car back to Colonial for service. While I was working in NJ, it was time to replace my car, bought from Colonial, and I went back to Colonial to get the new car.

jackiekratovil

Mar 8, 2013

We could NOT be more pleased with the purchase of our 2008 Volvo XC70 !! We found Colonial Chevrolet of Acton on Cars.com and from our very first contact with them they were very helpful, friendly and professional. We are super fussy buyers , we have always bought used cars in mint condition with low miles, pretty much a needle in a haystack that requires much time and effort to locate. We had been to many other dealers that said they had the "cream puff car" that we were looking for only to be disappointed when we arrived. My husband left his office in Springfield and took the 2 hour ride to Acton and it was well worth the trip! The Volvo was just as described, it was raining and dark so he couldn't inspect the paint so they brought the car inside and they wiped it down with chamois , who does that?? Nobody except Colonial! The negotiation was smooth and fair (not like the games we have encountered at other dealerships) and we feel we got a great value for our $$. Like I said we are very fussy buyers and Colonial truly exceeded our expectations, Mike Grattaroti our Sales Consultant and his Sales Manager John were a pleasure to deal with and I feel they went above and beyond to make sure we were happy with our purchase. We love, love, love our new car !! Thank you Colonial Chevrolet!!Gary & Jackie KratovilMonson, MA

Kkel24

Feb 26, 2013

My wife and I came to Colonial with little expectation of buying a vehicle that day. We were just browsing and pricing out both new and used Traverses for our next growing family vehicle. We dealt with Jim Keefe who put us into a used Traverse with low miles that met just about all of our family needs. Jim and the staff were great to work with and we felt very little pressure of buying a vehicle from them. Colonial was extremely flexible and willing to do what it took to meet our wishes of financing the vehicle under the terms we hoped for. We could not be happier with Jim or the staff at Colonial for such a great buying experience. We will definitely recommend Colonial to friends/family and go back for future purchases.

Satisfied Customer from Chelmsford

Feb 21, 2013

I trust the service providers at Colonial Chevrolet which is why I drive from Chelmsford to Acton, even on a work day to get my Impala serviced at this dealership. The area where you wait for service to be completed isn't very comfortable, but that is due to the construction that is currently going on. Once it is completed, I am sure the waiting area will be more comfortable. Staff is very friendly,

Kevy

Feb 21, 2013

My initial call was answered by Joe. He located a truck of my description within minutes. It was not on their lot, but another dealer. (My call to Ford and Toyota was not as productive. They were interested selling only what was on their lot.)Upon arrival the next day, Dave Fillmore took over. This may be, because he sold me my last truck 10 years ago. Nice to see a familiar face. Dave is very nice to work with. No pressure, very patient, answered all my questions and made sure I understood all terms and prices. Being a Commercial truck, he related to me the incentive items available.Everything went well. Thorough. I have already recommended Colonial and Dave to another person.

ryanmachain

Feb 19, 2013

All aspects of Colonial Chevy were great. The large selection of vehicles on the lot, the friendly, low-pressure salesmen, and the fast service department made my experience one of the best I have had. My Silverado was ready to be picked up (had a plow installed at time of purchase) two days ahead of schedule which was a nice surprise. Great overall experience - highly reccomend!

D Wood

Feb 18, 2013

As always the staff at Colonial performed wonderfully. Even in the midst of a major remodel, the staff makes you comfortable and confident that you are getting the best! I have bought in excess of twenty vehicles at Colonial and Colonial West for business and personal use. The ownership and general managers are the best. What a car/light truck dealership should be.

Lold1500

Feb 16, 2013

Luke Ealey, after visiting 10 dealerships, was a welcomed surprise. Above everyone I've met over the last 2 weeks Luke was by far the most friendly engaging enthusiastic person one could imagine. If I needed an employee for my business Luke would be my first choice. He was the only salesman who seemed real. He has the gift of loving what he does. You can feel his genuineness. In my opinion Luke should be the model employee for any business. I had spoken to Luke on the phone 3 or 4 times and just met him in person to complete my purchase but I felt this gentleman could be a close friend in a very short time. I highly recommend Mr. Ealey if you are considering buying a Chevrolet from Colonial Motors in Acton.

DS_Hamilton

Feb 15, 2013

I initially visited Colonial Chevrolet to have an oil change on my Suburban. However after getting to know the sales staff I decided to start working with Tom to get a better secondary family vehichle. Tom and the rest of the staff really listened to what my family needed and went out of their way to get the vehicle that worked best for my family and budget. If you are considering getting a new or used Chevrolet I would certainly vist Colonial Chevrolet and ask for Tom.

AnthonyMcGeorge

Feb 13, 2013

I bought a brand new Chevy 2500 from Luke. He was knowledgable and friendly. Luke Ealey was a Star Wars Salesman use the force Luke.

Noyes1

Feb 4, 2013

I run a business and my time is limited and valuable. Dave was great to work with ,informative and committed to making a deal work for the two of us.i would certainly come back in the future and would recommend colonial and Dave to friends and family with no reservations.

michael.logan.5496

Feb 2, 2013

Don Sanborn was a very friendly and experienced salesman and did an excellent job in sellling me the car that I wanted. I want to commend Don and Colonial Chevrolet in providing me with a very professional and rewarding experience in buying a car.

DH

Jan 29, 2013

My husband and I walked in to Colonial Chevrolet with a car in mind that we had seen on Cars.com. To my surprise and appreciation, the salesman did not try to upsell us to a higher trim level, we purchased the car we came to see. This is the second time we've purchased from Colonial, the salesmen are great, very accommodating. David made the whole process quick and easy, much quicker than other dealers we've purchased from who keep you waiting hours to make a deal, not here. The only reason I gave facilities just four stars is because the salesmen are in a trailer while their facility gets a face lift, a little too cozy for comfort. One of the salesmen was dropping F bombs while talking on the phone, on a personal call, and sorry, but it made e feel uncomfortable.

mdgendron

Jan 29, 2013

This is 2nd time I purchased froom this dealer. Service work has always been excellent and on time. We traded in wifes car for a new one. Joe P was excellent pointing out options we had to make the deal on the car we wanted. We'll be a repeat customer again. Thanks...

rdiniz

Jan 26, 2013

This is our 4th vehicle that we purchased at Colonial Chevrolet...the reason is simple...highest standards for quality and service...best staff ever!!!!Luke Ealey was our salesperson...friendly, knowledgable and he works very hard for the customer...Luke, you are incredible!!!thanks to all at this dealership...great place to do business!!!!

Charlie B

Jan 13, 2013

My first visit to Colonial Chevrolet Where Luke was very helpful in my search for a used truck. Luke was was knowledgeable and lead me to a 2010 Chevrolet Silverado AWD that filled my needs and was able to help negotiate a fair price. I had a trade which didn't bring as much as hoped for but in the long run we were able to work the deal. Luke was able to do the running and paperwork for a purchase and transfer and get me on my way.

Lein Ngaw

Jan 3, 2013

First time I have ever been this dealer. Sale department was excellent. I bought new Malibu from Luke & Jim. Both were outstanding, professional & well taking care of customer.

Kara L

Dec 21, 2012

I bought the first car I looked at. Brian was a great person to deal with and made the experience very easy! If you're looking for a car at a great price and value I'd recommend giving Brian a call! I checked out a few other dealerships and was turned off by the sales agents pushyness towards more expensive and newer models. Brian listened to what I was looking for and my budget and did everything he could to get me the best price fast. Also, they did all the paperwork for me as well as helped me get financing.

leo d

Nov 8, 2012

Buying a car here was not stressful in any way. Joe was a great salesman and very knowledgeable about the cars he sells. They took care of all the details in a fast and efficient manner.It was a pleasure doing business with them.

cwclemons

Nov 6, 2012

...I have EVER been to. The service department has taken care of me for years, no matter where I purchased my vehicle, so this time I bought my new 2011 Silverado from their sales people (specifically Brian) and he was OUTSTANDING! He goes the extra distance for the customer and that is very rare these days. I continue to get my new truck serviced from Steve and Rob and even though its only maintenance and warranty work for now I am sure when its no longer covered or if its something big they will take care of me the best they can without me even asking.

Holly Haase

Oct 31, 2012

This is the fourth vehicle I have purchased at Colonial Chevrolet in Acton, MA. I came back because I've had good luck with each vehicle I've purchased here. This time Luke Ealey was the salesperson who helped me. Luke greeted me, asked what I was looking for and worked with me to find a good car within my price range. He showed me a few vehicles and we took two for test rides. I was impressed by his friendliness, knowledge and willingness to help me find the right car within my price range.My dealings in every aspect of this sale can only be described with the word "excellent." Thank-you.

ldouglass

Aug 10, 2012

I went in to Colonial to test drive a GMC Acadia and fell in love with it. Joe came in on Thursday, his day off, to make sure I would go home with my new car. I left Colonial on Thursday with my car, transferred insurance, inspection sticker, and a complete lesson on how to work everything in my car. Everyone at Colonial, especially Joe and Tony, were extremely helpful and accomodating. I am recommending this dealership to everyone i know. Joe has also already emailed and called me to see if I need anything. That is service!Lucy Douglass

Zagami

Jul 6, 2012

Last week I took delivery of a new Equinox from the Colonial Group and specifically Colonial Chevrolet and Jim Keefe, our long-term professional sales representative. I think this is the fifteenth vehicle we have brought from Larry Gordon and his team since the mid 90 when I met him in the local coffee shop in Stow. They are the only dealership we do business with now, and they have earned it, through years of outstanding customer service and support and a great service staff that keeps our vehicles and business trucks operating flawlessly. It is not unusual for me to get over 200,000 miles per vehicle. This is a company, and dealerships, that truly understand the value of a ustomer for lifeand work very hard to get and keep their customers. Could I buy my cars cheaper someplace else? Sure I can, but I wouldn get the service and support provided by Colonial Chevrolet that provides me the value for the money I spend with them every year. Exceptional service and support and great professional relationships through almost twenty years, are only built when both the buyer and the seller feel good about the transaction and subsequent service fter the sale.

zagami

Jul 5, 2012

Last week I took delivery of a new Equinox from the Colonial Group and specifically Colonial Chevrolet and Jim Keefe, our long-term professional sales representative. I think this is the fifteenth vehicle we have brought from Larry Gordon and his team since the mid 90s when I met him in the local coffee shop in Stow. They are the only dealership we do business with now, and they have earned it, through years of outstanding customer service and support and a great service staff that keeps our vehicles and business trucks operating flawlessly. It is not unusual for me to get over 200,000 miles per vehicle. This is a company, and dealerships, that truly understand the value of a customer for life and work very hard to get and keep their customers. Could I buy my cars cheaper someplace else? Sure I can, but I wouldnt get the service and support provided by Colonial Chevrolet that provides me the value for the money I spend with them every year. Exceptional service and support and great professional relationships through almost twenty years, are only built when both the buyer and the seller feel good about the transaction and subsequent service after the sale.

Sit10

Jun 3, 2012

I have been a loyal Chevy driver since 1983, and with Colonial since about 2004. They have serviced my vehicle since then, so when it came time to buy new in 2009, it never entered my mind to choose another dealership. Recently, when my 2009 vehicle was totaled in an accident, Colonial Chevrolet was notified immediately after my insurance company. Yes, I can do all the legwork (or web searching) and nickel-and-dime my way to the absolute lowest value I can. Or I can work with a dealer I trust, with a salesman who listens, respects my requirements, and enjoys his work. Joe will spend as much time with me as I need, drive along with me, talk through my options -- work with me in that way all sales reps say...but not all do.From the collision shop, to the front office team, to the service bay, to the sales floor, I have partners at Colonial. Give them a call.

carr21

Apr 23, 2012

We were very pleased with the service we received from John Lane as we purchased a vehicle. He was very personable. We did not feel like we were being pressured at all. He was very knowledgeable and informative. We feel we made a great decision with our purchase and his guidance helped us. WE will definitely purchase another vehicle from John again.

ldmcclellan20

Apr 23, 2012

When I arrived at the dealership, I was concerned about being pounced on or having a pushy salesman encourage me to spend beyond my budget but that is the opposite of what happened. Joe and the sales manager, John were very pleasant and worked with me to choose the best car for me at a price I could afford. I would definitely recommend Colonial of Acton to friends and family.

Laurie

Mar 28, 2012

Awesome experience! It was my birthday and the salesman had a cake and balloons for me when I arrived to purchase and pickup me new car. Brian was easy to deal with and made our new purchase a pleasure. I love my new car and I am thrilled with my purchase. I highly recommend this dealership and will go there again when it comes time to buy another car.

Skirack

Feb 29, 2012

Awsome place to buy a car. Everyone is friendly and the process was fast and easy.

Trucks

Feb 24, 2012

Just purchased my third new vehicle from them, from Jim! No hassle, great price, great trade-in. Been going there for service for 15 years, and don't go anywhere else.

Barbara

Feb 23, 2012

Don Sanborn was an excellent salesman. He related well to us on a personal as well as professional level. We trusted his judgement in buying our new car and felt that he was straight forward in his dealings

Johnny5

Feb 13, 2012

Just got a Silverado from Colonial Chevrolet in Acton. I worked with Joe, and he was very helpful, friendly, and not pushy. It was an easy transaction. I got the money I wanted for my trade and a great price on the truck. I will be doing business there again!

zeus58

Feb 12, 2012

I have a 2002 Chevrolet Trailblazer which broke down while driving. They took me in without an appointment. They keep me informed with what was needed after the diagnostics were performed and I was back on the road again. Thanks Colonial Chevrolet for keeping my Trailblazer in tip top condition.Ellen

Camp

Nov 15, 2010

We have bought several trucks for our business over the years. Based on the level of personalized service and support we will never buy anywhere other than Colonial Chevrolet in Acton- This is a great family business that cares about the customer. When we visited the dealer they either had the vehicle we wanted or they would get it for us. The price was as good if not better than the mega dealers without the sales pressure on the floor. Because they sell so many trucks they always have the answers to our questions. I feel comfortable recommending these guys. They are not a big flashy dealership which may be why they can be so competitive.

SPARKY

Sep 19, 2007

I bought a car here some time ago. The price was good on the car that I was buying. I was trading in a car, that was in primo condition and low mileage. I had to haggle with them for a long time to give me a decent price for my trade. The night before I'm going to pick up my new car, they called me and asked me to come in. They said that their wholesaler couldn't give them a good price for my car so they were offering now much less. They did offer to give me my check back. At this point I had the bank check in hand and just wanted to get the deal over with. They wouldn't come up on their offer. So I bought it, but it was a lousy way to do business. I had the trade in price in writing on the contract, then they changed thier mind. I wouldn't go there ever again.