Community Honda reviews

frc54

Jun 8, 2016

I was contacted by Kathy Cortino, their internet Manager. I discussed with her at length my parameters and obstacles in my search for a 2016 Honda Accord EX. A major obstacle was getting more for my trade in of a 2015 Chrysler 200S. She emphatically told me that this specific model was a "hot" demand, and that her dealership had the ability to offer above market prices for this type vehicle. I drove an hour each way, not including my time at the dealer, predicated on what seemed to be a more promising opportunity. I met with the GM (Tim?), and their Sales guy (Steve), and I'm convinced that Kathy never discussed my issues with them. They offered me the same trade in allowance as a previous dealer, and contradicted the assurance given me by Ms. Cortino. She misrepresented herself, and wasted my time. STAY AWAY!

Bhawks fan

Jun 7, 2016

I had my brakes repaired. The price was fair and the service was fast and friendly.

jbuschmann

Apr 25, 2016

My wife and I bought a 2016 Honda Odyssey from Community Honda in Orland Park. Our salesman, Larry Patient, provided an excellent hassle-free experience. He patiently (no pun intended) answered all of our questions and took us out for two test drives. Before we drove away, he helped us connect our phones to the van's hands free setup. I recommend Larry to anyone looking for a relaxed buying experience in a low pressure environment.

John

Apr 8, 2016

When I was on cars.com looking for a Honda for my sister I came a across 2005 Civic LX for a good price from Community Honda in Orland Park. Some months back I purchased a new CRV from Community Honda and I was extremely pleased with my dealings with them. The salesman, Sean Flatley, was genuine and efficient. Actually it was a pleasant process with this entire transaction (which I used to find quite frustrating). The finance department was a quick process also. Kudos to all of you for this positive experience.

Ripped off

Mar 8, 2016

My girlfriend has had four Hondas in the last 12 years. All of which she had serviced at the dealer. She recently had to leave her vehicle for several days due to a very expensive repair. When we asked about a loaner we were told we could pay for one.Now her car is a 2012 and has almost 100,000 miles, but she has been a loyal customer for many years. She will in the near future be purchasing a new vehicle. Probably not a Honda though. This was all brought to their attention and their response was all the dealers do it that way.That isn't so, I have had Hyundais and never had to pay for a loaner. Toyota and Chevy also don't make you pay for a loaner. This is just bad customer service in my opinion.

RossM

Mar 8, 2016

Wonderful Car buying experience with dealer Larry Patient. I had went to multiple dealers and had a horrible experience, one even held my car keys while saying they were getting my car appraised but pretty much kept me captive not giving my keys trying to get me to buy. With Larry it was straight to the point, he cut all the crap out of back and forth and got me the best deal. The whole process once I decided was very quick. I literally went back to him because he was honest and was a real person instead of a hard sales person. He promised to be there for me when ever I needed him, even when i just come in for general service. I believe him and am happy i purchased from Him. If your thinking of buying a Honda go to community Honda and ask for Larry. RM

Queenv

Mar 2, 2016

Mr. Larry Patient helped me a lot with the process he was honest and reliable. Although I didnt get the car since I was not approve for the finance. I will definitely come back here and recommend it to my friends

Civicboy

Mar 1, 2016

As a first time car buyer, Steve D. was just the salesperson you would hope to get. He was very calm, knew the answer to any question I had, and made sure that the car we had purchased was properly taken care of in a quick manner. We were not going to buy a car today but thanks to Steve D. expertise and outstanding customer service, we left with a pre-owned 2015 civic. Thank you Steve D. for all of your help in this process and making a new car buyer feel prepared and respected!

KO

Mar 1, 2016

We decide to trade in our 2013 CRV for a 2016 CRV and worked with Larry Patient. He was an amazing salesman and we can't imagine buying a car from anyone else. He answered all our questions in a "no pressure" environment, took his time, and made us feel comfortable about our new purchase. When he told us to call him any time with questions or concerns, we knew he really meant it. If you're looking to purchase a vehicle from Community Honda, just ask for Larry Patient as soon as you walk in!

Wally

Mar 1, 2016

Kristy my salesperson was outstanding and her Customer service skills were great! She made several calls to see how my experience at Community Honda was and made me feel appreciated! I highly recommend Kristy and Community Honda!

Lydia

Feb 20, 2016

I recently purchased a new 2016 Honda Civic and I couldn't be happier with my decision. I walked in knowing what I wanted and I got it for an affordable price! No buyers remorse from this girl! Thanks to Sue, Steve, Jake and the rest of the Community Honda team!! Couldn't have picked a better dealership!

Ellen/John R

Jan 31, 2016

My husband and I had a great experience at Community Honda in Orland Park. Our salesperson, Larry Patient, was very kind and knowledgeable. He answered our questions and wasn't pushy like your typical car salesperson.

maxima0525

Jan 20, 2016

I came in the dealer to see what offers they had on the accords. I was greeted by Moe, He helped me find they model I wanted in the right color i liked. He went above and beyond on the sale and I would recommend anyone to go see him. I got the car of my dreams for even cheaper then I though.

OdysseyUser

Jan 15, 2016

I bought 2008 Honda Odyssey from Orland Park Community Honda and I was pleased with there service till couple of months. When I gave my van for oil change, it took 4 hours to complete the oil change. My van making some noise while applying accelerator (occasionally), so the technician told me that one party s not original, so we have to replace it and they give me 10% discount for that. So I replaced and they charged my about $900.00. After the service, the sound remains and the customer service person told me that bring the van & technician examined the van and noise is due to another issue and I need to pay $1000.00 for that repair and it is risky to drive the van without the replacement. I wasted the $900.00 for nothing and I need to pay $1000.00 more (after the 10% discount). So I stopped going to Community Honda for any more.

twicebitten

Nov 18, 2015

I bought a civic hybrid here and then after it crapped out on me (failed battery) I was dumb enough to trade it in (way below value) toward a Honda Civic HF, which I overpaid for. i should have walked out. A few days later when I came back complaining about interior noise (there is a very irritting buzzing noise in the dash and a heater tht sounds like it is on its last leg) I was told that it was normal.

Marian

Oct 21, 2015

I dreaded having to replace a car I'd driven for years but was forced to replace it when I was hit. At a friend's advice, I went to Community Honda, where I met my salesman, Larry Patient. I was dreading the experience and he made it so easy for me. He listened to what I liked about my old car and in no time had found me a perfect car. Funny, I never would have thought of test driving it, but he suggested I give it a try and it was perfect. Everything about the experience was MUCH EASIER and LESS STRESSFUL than I imagined. The salesman's last name, Patient, suits him. I left Community Honda that same day with a new (used) car. Thanks Larry!

squinn1118

Oct 21, 2015

Good experience in selecting car. Sales person was very knowledgeable. Fair number of automobiles to choose from. Only negativity is that the whole process takes too long

huscl3s

Sep 17, 2015

Hello, My name is Terrance and I am looking to buy a car. To cut to the chase, My down payment is $10,000 and I wanted a Honda Accord Coupe EX-L First, I talked to someone named Barbera and was asked to fill out an (secure) online credit application. I received a call shortly after doing so saying, "Come down and pick a car so we can continue." I arrive at Community Honda on 9/16/15 at 4:00 p.m. I was then asked (again) to fill out a credit application by salesman Stephan Ristovski . I questioned, why I needed to fill out a second application and was told because the first application was a pre application. I proceed to sign the second application and was asked to initial a part that had nothing to do with me, apply for joint account and later asked to sign for the car. I said, "Let me think about this and I'll get back to you." I now ask for a copy of the Credit Application I signed, but was told by Susan Jimenez, "Under the law (truth and lending act), I can not give you a copy of what you signed." Now, I don't know what business practices Community Honda uses but this is NOT LEGAL. I ask to see the application and clearly at the bottom of the page it says,"CUSTOMER COPY YELLOW" I then asked them to tear the application up. Once again, I was told, "I can't do that." I'm new to the car buying scene so I asked someone in your store about this, "lending act" and was told, "no you are supposed to get a copy of what you signed." as I already knew. Susan then walked over and handed me the AHFC copy of the application and told me to leave because I was harassing the customers. It's unfortunate that first time buyer's, looking to buy a car have to be treated this way.

Patsy15

Aug 29, 2015

The salesman Larry Patient lived up to his name. He was very accommodating and knew his product very well. He assured us that we would not regret buying this Honda. If ever a problem came up he reassured us the answer was only a phone call away. He answered all of our questions and concerns in detail. I would definitely recommend Larry Patient. Also, Greg in the Service Department was very accommodating.

louise

Aug 6, 2015

The Salesman Larry Patient was great. He was very patient in waiting for me to decide when I would come in to return my leased car and to purchase another. He was honest, friendly, and very accommodating. I was able to get the exact car that I was looking for.This whole process was one of the best car purchasing experiences I have had in the 18 years that I have been leasing cars. I would highly recommend everyone to ask for Larry Patient when they are looking for a car.

PaulBo

Aug 4, 2015

After a long internet negotiation I was told to come in and they would be the best price I had quoted from another dealer, I told them what it was and was assured the Manager had approved it. They were my local dealer so I wanted to give them the business all things being equal. After going in, I was put on another salesman that I had not dealt with at all and was told this was how it was done. We test drove the car and spent some time there then left for lunch. After lunch I returned with my daughter and wife with the intention of completing the deal. They brought the car around front and we sat in it and were ready to sign. I showed them the email from the GM of the other store that layed out the terms they were aware of and they already said they would beat. 5 minutes later the new salesman came back with a price that was significantly higher than the offer they said the would beat. He also accused me in front of my daughter and wife of deleting part of the email and leaving stuff out!! Needless to say I was done with this salesman and went into the GM's office. I went so far as to pull out my phone and show him the string of emails with the other Honda Dealer that showed all the conversations and terms negotiated. This was no surprise price, I told the internet salesperson the price and she assured me they would beat it when I came in. The GM pulled out his 99 cent calculator, pushed some buttons then left for a few minutes. When he returned he gave me another price still higher than the other dealers that they had said they would beat!! Needless to say I was furious and asked my wife and daughter to go sit in the car while I told them what I really thought of the way I was treated. I left the dealership and went to the other dealership which was 30 minutes farther away and got the car the next day for the terms I was quoted. The next day I called the internet salesperson whom I never got to meet to tell her what had happened and she was appalled and embarrassed! Do yourself a favor and shop at a more reputable Honda Dealership that will not do anything to get you in and lie to you and not honor their word!! ZERO STARS!

Thomas Garrity

Jul 31, 2015

I've attempted to purchase a 2015 CR-V at the dealership only to have the original salesman call to a meeting right as we were going to discuss the price of the vehicle, which I found highly unprofessional, considering the original salesperson did all the work. That ended the deal and I purchased the same exact vehicle and another dealership without one problem . Second I brought in my other vehicle recently at 8:30am for maintenance and was told it be ready in 3 to 4hours, then i was told they didn't have the parts and would have to send out for them. Finally I was told my car wouldn't be ready until the next day, but not to worry the mechanic was almost finish and it would be ready first thing in the morning.When I didn't get a call that morning I finally had to call and was told the mechanic hadn't done the work he thought was done, but the car would be ready soon. Finally after a few more calls on my part I FINALLY got my car back at 4pm. Almost 2 days for a few repairs!!! Never again will I bring my car in for service to Community Honda.

JTL87

Jul 24, 2015

I was a little nervous going to Community for service, as I had never been there before, but all went well. I went early on a weekday earlier in July and had no issues whatsoever getting in and out in a reasonable time. They honored my service coupon for an oil and filter special, and all service advisors I dealt with were friendly.

ndurkin

May 28, 2015

I made an appointment on Wednesday afternoon for the next day to view a vehicle, Natalie was very polite and helpful in setting that up. When I got to the dealership I met with the sales manager Dan and he put me in touch with Wayne who was the most laid back person ever. I was in and out in no time with a brand new Pilot off the showroom floor. The staff is beyond professional and friendly and I would highly recommend community to any and everyone. Be sure to ask for Wayne.

Magaly09

May 25, 2015

I had great people helping me. They answered all of my questions. Great attitude thank you for all your help

pete

Apr 10, 2015

I dread shopping for cars but obviously it has to be done.I went to Community Honda and they fulfilled all my needs and I bought from them yesterday. The sales rep...Larry Patient was outstanding and I will be referring any and all people I know.

timcav

Mar 26, 2015

My wife and I generally dread the car buying experience. But this time, we could not have had a better car buying experience thanks to our salesman, Larry Patient. Larry LISTENED to what WE wanted. No high pressure, no slick sales tricks. He's a real person who talked to us like we're real people, too, not just customers. He was extremely knowledgable about the cars, and answered all our questions and concerns. When they start cloning people, I hope they begin with Larry! The Finance man, Bill Conroy, was also a pleasure to work with.

andybid

Mar 17, 2015

I am not much of a website reviewer but I had to tell everyone about the great experience my wife and I had at Community Honda. This is a top notch dealership and I highly recommend them to anyone who is in need of a new Honda or a used car. My wife called in to inquire about a 2012 Honda Odyssey that was posted on their site. She spoke with Barbara who was very open and honest with her about the car, price, etc. So, I went in the next day (3/13/2015) and spoke with Steve Diaz DeLeon (salesman). Steve was great from our first interaction. He was upfront and honest and really made our experience top notch. We went on a test drive and I knew that it was the car for us. I explained to Steve how we were not treated well at Planet Honda so that is what brought us to them today. He assured me that I would be happy with my experience and that I would be treated right at Community Honda. He was right. So, after the test drive, we started the dreaded negotiation process, which I was not looking forward to at all. Steve made it so easy and we were able to agree on a price within 20 min or so. Throughout the process I had some interaction with Ryan (Sales Manager) and he couldn't of been any nicer. We were able to pick up the van later that day since my wife wasn't able to be there in the morning with me. When we were overlooking the van we noticed a little scratch and Steve went right in and ordered us some touch up paint. After we got the van home I noticed that the wireless headphones weren't included. I called Steve and after checking around he called me back to let me know that the headphones were nowhere to be found. So, get this, he is actually personally ordering them for us. What dealer do you know who would personally order 2x of wireless headphones for a customer. I would highly recommend Steve, Ryan and the rest of the Community Honda dealership to anyone who is looking for a new Honda or a used car.

Bobcat

Feb 22, 2015

We were given a great price and a good trade in value for our vehicle. Our salesman, Larry gave us great follow through during and after the sale of our Mini-van.

Hemal

Feb 5, 2015

This is very good dealer in Orland park and all sales men is very respectful and they give a very good deal on car we like Larry patient sales men he is good on sales pls find a larry and he give a best price to buy car we save almost 4500 dollar in Honda car Larry is great sales men

Jerry Haendiges

Feb 1, 2015

I just purchase a 2015 Honda Pilot from Community Honda. The salesman was Dan Castorena. This was absolutely the BEST experience I've ever had in purchasing a car. Even the dreaded "Paperwork Guy" was great. I can't speak for the other salespersons, but I can state emphatically that Dan was Wonderful. He was also very knowledgeable about the Pilot and explained everything to us in great detail. Even after the deal was closed and we had the car, Dan was more than willing spend as much time necessary to teach us anything we needed to know about the car and told us to feel free to come back at any time we had any questions whatsoever. Dan wasn't the only one we dealt with, everyone was very pleasant and couldn't be more helpful ... and there was absolutely no pressure at all. Naturally, I highly recommend this dealer and especially suggest you ask for Dan

tammywyn

Jan 17, 2015

We were looking for a very specific trim level, color and low mileage car. We were happy to find it specifically at this dealership. Though the transactions took almost 5 hours it was worth it. We greatly appreciated the care and conversation we got from Jake in Finance. Sue and Steve were good for booking the appointment and negotiating the sale.

A. Shel

Dec 2, 2014

We went to the Community Honda dealership in Orland Park for the "Happy Honda Days" sale. Nobody greeted us as we walked in and we couldn't figure out who worked there because we didn't see anybody with a uniform or nametag on, so we didnt know who to ask for help. Granted they were busy but I would expect at least one person to ask us if we were being helped or not and try to find us somebody who can help us if possible. We were finally approached after about 20 minutes. The salesperson was very nice up until what seemed to be a VIP customer walked in. After that, we were put on hold so that they can go "talk to the manager about getting us a better price for our trade". They finally came back about 30 minutes later with our keys in hand, basically kicking us out without an explanation. It was obvious they wanted to go help that VIP customer and we were a waste of time. Needless to say, we will never be doing business with this dealership.

A. Shel

Dec 2, 2014

We went to the Community Honda dealership in Orland Park for the "Happy Honda Days" sale. Nobody greeted us as we walked in and we couldn't figure out who worked there because we didn't see anybody with a uniform or nametag on, so we didnt know who to ask for help. Granted they were busy but I would expect at least one person to ask us if we were being helped or not and try to find us somebody who can help us if possible. We were finally approached after about 20 minutes. The salesperson was very nice up until what seemed to be a VIP customer walked in. After that, we were put on hold so that they can go "talk to the manager about getting us a better price for our trade". They finally came back about 30 minutes later with our keys in hand, basically kicking us out without an explanation. It was obvious they wanted to go help that VIP customer and we were a waste of time. Needless to say, we will never be doing business with this dealership.

ZandraDJ

Nov 19, 2014

Top notch customer service at Community Honda in Orland Park. If you ever decide to purchase a car there make sure you see Wayne Thompson, Ryan Marlow and Barbara Lloyd - thery're an awesome team. Make you feel like family, I can't wait to make another car purchase.

Kete2001

Nov 17, 2014

Jim Lojas was my salesperson. I cannot say enough good things about Jim, other than I highly recommend you deal with and purchase your new/used car from him. This is my 3rd card from Community Honda and I plan to continue to recommend them to family and friends.

BJ Kiel

Nov 15, 2014

Made appointment to see Kurt late Friday evening. Pointed time Saturday morning after driving more than 30 minutes. Salesman went to get the car and came back with OH gee that car isn't here. Lots of other cars to show you. We had already shopped there are other cars online. The case sleazy salesman who already knew the car was gone and bait and switch. Sales man.

ChfEng9

Nov 11, 2014

Larry was a great help in our first new car purchase in 10 years. He really went the extra mile in making the selection, test drive, price negotiation, and even the financing a smooth, low stress experience. Had a follow up visit to buff out minor defects in the paint and Larry made sure we were fully satisfied with the final result. I have recommended and would recommend community honda and Larry Patient to anyone looking to purchase a new honda.

joseph.addante

Oct 17, 2014

This is my first purchase in nine years. I hate buying cars cause it takes too many hours to close the deal and the paper work. Larry my salesman was very helpful and considerate.

RSE

Oct 16, 2014

Did you find you 2007 Honda CR-V. If not please removed it from your posting at cars.com its still there (8;50pm 101/15/14). Went to this dealership to look for this 2007 Honda CR-V yesterday (10/14/14) around 10:30am after an hour search salesman came back to us saying "sorry the vehicle was detailed" will call you later in the afternoon or as soon as its back. Was wondering if they found it? cause the sales person i talk to got my name and no. still did not call me back.

lil lori

Oct 8, 2014

Found the car on cargurus.com. Drove 2 hrs to get there and it was so worth. Would do it again. The lady on the phone made sure the car was put back for me while I drove there. That alone shows they are not greedy. Salesman was great. And the financial manger was awesome! Was able to take the car back home with me that nite, (wasn't expecting that one!) Awesome team!!! Love my car!!!

NoorQ

Sep 27, 2014

I was able to find a used car quick and easy, with the price that fit my budget. Thank you Larry Patient for making this possible. He was very kind and went above and beyond to getting me the car I want, the price I wanted, and even the color!! Thank you for making my first car choice a great experience.that was hassle free! -Noore

mikeegee

Aug 9, 2014

I taken my car in to purchase a new battery, after almost an hour long wait i was told that my car didn't have a battery terminal bolt which was a lie, and i was being charged 9 to 10 bucks to replace the bolt. at which time i inform the sales associate that he was mistaken i was under my hood adding oil and that i had everything in order, then he came back at then told me his mechanic broke my bolt and i was being charged for the mechanics mistake .I totally refused to pay this added amount for the mechanics blunder. and after waiting an additional 15min .the adjustment to the bill reflected the original amount i paid it and left very angry. and never to ever come back.

Stringbeanjim

Aug 8, 2014

Our salesperson was very helpful, did not pressure us but gave honest answers to our questions. I would highly recommend this dealer to anyone else. The salesperson went over all aspects of our new vehicle, he even set up my wife's smartphone to the Bluetooth system in the car,..Larry Patient made us feel at ease all during the new car buying process.

Psychling Fan

May 17, 2014

Randy Pribyl, Honda service representative courteously and professionally facilitated my request to have my brake lines checked. In addition, he gave good advice regarding his experience with the issue.

Billcollopy

Apr 25, 2014

Bought a Honda Civic for my 16yo daughter. Larry Patient made the experience pleasant. He was respectful to both me and my daughter. We will return to Community Honda in the future.

john1208

Apr 15, 2014

This dealership treated us very well! Larry answered all of our questions and did not pressure us at all. That's why we bought the Honda Civic EX from this store. If u want a great and stress-free experience buying a car, come to Community Honda in Orland Park and see Larry Patient!

Dovis

Apr 1, 2014

We had a very positive experience here. Agata, the salesperson was there with us from the second we walked in, and until we drove off the lot with our new car. We got a good deal, and an excellent customer service as Agata was friendly, helpful and answered our every question with a smile. Cheers ;)

Quantum123

Apr 1, 2014

I was looking for a new Honda civic and I went to this dealership. Wayne helped me pick out a nice model and I was very happy with the price. I also sent a friend of mine for a minivan, and he was well taken care of also. I'll definitely be back.

SCAT1

Apr 1, 2014

I purchased an Accord EX-L from Community Honda because my salesmen, Larry Patient was the best. I first visited Community Honda on Saturday, March 29 in the afternoon. The dealership was overflowing with customers. When Larry walked up to me he impressed me with his knowledge of the Honda line-up. He answered all of mine and my wives questions and put our minds at ease. After working up a price, I told him I would come back on Monday, March 31st. On Monday morning Larry called me as a follow up. After a little more negotiations which redefined my out the door price, I purchased a 2014 Honda Accord EX-L. We are extremely happy with our decision.In closing, I've heard that Community Honda is a great dealership, but this is the first vehicle that I have purchased from them so only time will tell how hard they work to retain customer loyalty. I personally purchased from Community because of Larry Patient's personal attention and staying on top of closing the deal. If he is still working for Community Honda when we are ready to purchase a vehicle for our son, it would be great to work with him again.

Designurself

Mar 31, 2014

My most important concern was safety for my family. I ended up working with Larry, who kept this in mind the entire time, and got me a new CRV. I feel great knowing that my family is safe. Thanks Larry!

infamous88

Mar 31, 2014

I came into Orland park Honda and Larry Patient was so friendly and professional he was able to took the fear of walking into a dealership I would highly recommend him to family and friends!!

JMolsen

Mar 31, 2014

In the past 3 years we have purchased 2 cars from Bob Schmuhl. The first one was a 2011 Accord that my wife fell in love with. I was at work when she had stopped in to Community Honda and met Bob Schmuhl. As she was talking with Bob about cars a new, white Accord was just being delivered to the dealership. She saw and really liked. Bob was able to get her a test drive in that car. She fell in love with it and called me at work to ask me what I thought. The deal sounded good but I was a little leery of the whole thing having never met Bob Schmuhl before and like most people I'm not too quick to trust salesmen. So after I left work I went right over to the dealership where my wife was still talking to Bob and looking at cars. Once I got there and met Bob all my concerns alleviated . What a nice and honest guy and gave us a very fair and good deal on the car. We could not have been happier. Having had such a wonderful experience with my wife's car, when our niece needed a new car we brought her to see Bob right away. We never even considered going anywhere else. And our niece purchased a 2012 Civic from Bob." Roses are Red and Violets are blue, If you need a new car, Go see BOB SCHMUHL ! " " If you need a car and don't want any 'bull', Go to Community Honda and ask for BOB SCHMUHL ! "

zp2fast

Mar 31, 2014

Larry was more than helpful with every question I had about the cars that were available as well as knowledge about cars throughout the industry. He helped me finalize my decisions on what my necessities are upon purchasing a vehicle. I look forward to speaking with him about any vehicle questions I have!

ryno13

Mar 29, 2014

My husband and I bought a new Honda Fit. Its great on gas for my long drive to work. Bob Schmuhl helped us out along the way. He got us a great price and were saving a bunch of money on gas. You can't beat either. Thanks Bob! Thanks Community Honda!

ellemulcahy

Mar 28, 2014

I got a great deal on my honda fit. Wayne was super helpful and I left very happy! Definitely will go there again to get my next honda and I recommend it to anyone looking to buy a honda!

Robertr1

Mar 28, 2014

Helpful in evaluating the vehicle features. Attentive in explaining the vehicle's features and operation. Efficient purchase process. Support and service staff have been attentive and helpful.

mysterri51

Mar 27, 2014

We found the salesperson, Larry Patient, very informative and detailed with product information. Larry took us to test drive a couple of cars, and was helpful and courteous. We would recommend Community Honda of Orland Park, IL. if you are looking to purchase a Honda. We had a pleasant experience with Larry, giving us information on the new Honda. If you decide to look for a Honda, ask for Larry Patient at Community Honda of Orland Park. He gets a 5 star rating from us. Dom and Terrie O.

chakinis

Mar 25, 2014

I recently purchased a Honda Civic from Community Honda in Orland Park, IL. My salesman, Wayne, went above and beyond for me, as well as the finance team. My overall experience was great!! There are many dealerships I could have gone to, but I chose Community Honda. I will be referring all my family and friends to this dealership, for their great customer service. Thanks again Community! Ava C.

ewa52

Mar 24, 2014

I am very satisfied with Agata work.She is very open and friendly , gives excellent advice as well as informational knowledge. Important for me is she speak polish.Thank you very much for help me bay the car .I love my car. Ewa Steczek

PL1861

Mar 24, 2014

Sales Rep. Larry Patient is very competent, low key, made us feel relaxed and thoroughly informed before our purchase. A very good feeling to have when spending thousands. The other ratings for service, etc are at good at this time for the purchase is only days old. Given our experience to date we anticipate high ratings in all the categories.

brucknerchc

Mar 22, 2014

I met Larry Patient when I was having my car maintained at Community Honda. He showed me some of the cars on the sales floor. Later, when I wanted to get a new car, I went to Community Honda. Larry was busy, but I met with Jim Doyle. Jim showed me some of the cars that met my specifications and he took me on a few test drives. Jim was very informative and showed me all the key features of the cars. When I saw a car in the parking lot that I liked, Larry Patient drove the car up while Jim was on a test drive with me. That was the car that I eventually bought. Larry and Jim helped me find a car that I love at a price that I can afford. Both Jim and Larry have been available for any questions that I might have about my vehicle. My experience at Community Honda was good because the sales people made it their mission to help me find the car that I would be the most happy with. They worked well as a team which prevented me from having to wait before I could test drive the cars. I found a car that really suits me !

JDPrebstle

Mar 22, 2014

I just purchased a demo/loaner 2013 Honda Odyssey, and I wanted side moldings installed because I will keep this vehicle for at least 10 years. I kept our last Odyssey for 11 years. The side moldings were ordered and Matt took care of the installation. Everything worked out great. Everyone at dealership was friendly and courteous.

Moranbb

Mar 18, 2014

Excellent service. Very knowledgable. I am looking forward to stopping back to finish my search. This is the best experience I have ever had in buying a car.

ngarcia12345

Mar 17, 2014

We had a great experience with Community Honda. Larry Patient was great and very knowledgeable. We are very happy with our new Honda. Will definitely recommend to our friends and family

elvislvr72

Mar 16, 2014

Larry was very helpful and I would definitely come back and purchase from him. I will make sure that any of my friends or family that are looking to purchase a vehicle will go to Larry Patient.

hb259

Mar 16, 2014

We would like to say thank you for the time Mr. Patient (Larry) spent with us looking at new cars. We appreciated his courtesy and his patience in answering all our questions. We really appreciate the fact he gave us our own time and space in browsing around so we could speak privately and it was great that he did not try to pressure us in a decision when he knew at this point we are in the looking mode Please pass along our thanks.

thoel

Mar 16, 2014

I found Larry to be especially knowledgable and courteous. It was exceptional experience without all the high pressure sales pitches you get most of the time.

Tuffie

Mar 16, 2014

My experience with Larry Patient was very good. Larry was wonderful to work with, answered all my questions and concerns. I would refer my family and friends.

cogs

Mar 15, 2014

I came to Communiity Honda on a friends recommendation. Larry was the first person to greet me. He was so friendly and informative. He took his time and we test drove the CRV and Piliot. Both are great SUV's. Now I have to make a decision to which one I will purchase. I will defiantly buy from Larry and refer him to family and friends.

ruthanne25

Mar 15, 2014

From the beginning, our experience with Community Honda was pleasurable. Larry Patient our salesman did an exceptional job in educating us on the models and prices for all Honda cars. We found ourselves in a Honda Accord that we just love. We have payment that we can manage, and love the feel of this new car. With Larry helping us throughout every step, we made this was an easy decision.

tiarugnu

Mar 14, 2014

I was treat with fairness and dignity, unlike other dealership I have visited in the past. I would recommend this dealership to others looking for a car.

JanetteN

Mar 13, 2014

Just took my new Honda Accord home - the first new car in 12 years. I dreaded the thought of buying a new car because I found it a very stressful experience. That said, my experience at Community Honda in Orland Park was not in the least stressful. I was met by Barbara Lloyd who was friendly and wanted to make my experience pleasant. She introduced me to Wayne Thompson who led me through the purchasing experience. Wayne was friendly, informative and explained the features and benefits of the style of Accord I was interested in. Wayne led me through a top to bottom explanation - twice! The test drive with Wayne was comfortable and relaxed. We completed the purchase the same day - I was that impressed with the Accord and Wayne. when I went back to pick up my Accord, Wayne went through the features again and helped set up the initial computer systems to operate the car including connecting my phone to the wireless system. My experience was great and I would recommend Wayne Thompson at Community Honda to anyone interest in a Honda.

raceway115

Mar 12, 2014

I just bought a new Honda Civic from Community Honda in Orland Park. The salesman, Larry Patient, Did a great joband bent over backword to make sure I was happy. If you need a Honda, Go see Larry Patient. Im glad I did.Andrew BOrland Park

marissapagel

Mar 10, 2014

Just purchased a 2011 Honda Civic LX from this dealership and had a great experience. Wayne was very personable, worked with us, and took great care of us. Will definitely buy here again!

missy0901

Mar 1, 2014

Anthony has been a great help whenever I need to get my car serviced. I would definitely recommend him to anyone looking for great customer service.

tringar05

Feb 21, 2014

I don't have bad experience but I can only say, I'm use to have Jennifer as my service and I don't mind having her in each visit.

shutay

Feb 16, 2014

The service department many times would tell us that we needed work done on our Honda Van that was not needed. They overcharged for any work or service that was performed. They even had us very scared once telling us our Motor mounts were broken and needed to be fixed right away. We took our van right over to another mechanic who told us there was no problem with them. Once we received a notice about a recall with our power steering and when we brought the van in to the dealer they told us that since our vehicle was just over 100,000 miles they would not fix our power steering. The steering wheel was so difficult to turn and it would take me forever to park or pull out of a parking spot. We had several problems with our run-flat tires also. We had to purchase new tires way more often than normal. Once we purchased four new tires for $1200 and 4 months later needed new ones. When we brought the car in for excessive shaking they said we needed new tires. We told them that was impossible since we just bought new tires 4 months ago. They said the tires must have been installed wrong. I told them that they installed them since you can only purchase these ridiculous tires from the dealer. I told them we should not have to pay for the new tires. They finally gave us the tires but did charge us for all the labor. We should not have had to pay anything! This was not our fault. After all the money, frustration and problems at this dealership we decided to buy our next car at Orland Toyota.

Buyer Beware

Feb 2, 2014

I bought a 2013 Honda Pilot with 3K miles on it from Community Honda. They told me all about their quality inspection and how the vehicle was in great shape. I was a bit more trusting than I should have been and did a quick 30mph test drive before buying it. By the time I left it was dark outside on a Thursday. When I got 2 miles down the road the windshield wiper light went on so I had to stop and buy fluid to fill it up. When I got on the highway the vehicle pulled to the left so the next week I had to have the local dealer do a front end alignment (the local dealer confirmed it was misaligned). I live 170 miles away from Community Honda and I parked the Pilot in my garage when I got home that night. The Pilot stayed in the garage all day on Friday and I went to check the fluids/tire pressure/etc. on Saturday morning before I took the family on a trip to IL. I found one tire was missing the valve stem cap (no big deal) and the rear tire had a huge gash in the sidewall. I called Community Honda to let them know that the gash had to be there when I bought it and their initial response was that it had been 48 hours so they couldn't help (at that point it was maybe 36 hours). The second response from a manager was that I must have hit a pothole on the way home. I did not hit anything on the way home. They finally offered to give me a discount on a new tire, but they insisted that I had to drive 170 miles back to their dealership. They knew I wasn't going to make a trip down there when tolls, gas, etc. would have cost me more than the tire. Although I like the Pilot, I'll never buy another vehicle from them again....nor will I recommend any of my IL friends and family.

pbs154

Jan 22, 2014

I've been having my 3 Honda vehicles serviced there for many years. Jennifer is fast effecient, and keeps me informed as the cars are serviced. Would recommend her and the dealership for any car needs.

mpaniak

Jan 14, 2014

Gary was polite at first and then became a horrible salesman using tactics that have gone by the wayside decades ago. His pricing on new 2013 cars were more than when the 2013 cars were new. He kept trying to run on tangents about depreciation being passed onto the customer, the slowness and high pay of his mechanics and kept challenging me as the customer instead of trying to hear what my needs were. I will forever tell folks about how awful Community Honda is and will take every opportunity to direct business elsewhere.

FranklyOne

Dec 28, 2013

I've purchased (3) new Hondas from Community in three years. Paid a little more at Community than other area Dealers quoted on Internet, but Community was closest to home, and want to buy locally. Also figured that I would let Community do all the service work, who better to take care of your new Honda, wrong, wrong, wrong. These are a few of the mishaps I've experienced from the Community Service Department; After picking up CRV from tire rotation finding missing lug nut on right front wheel, again after another tire rotation missing valve stem cap, tools left under the hood after servicing, overfilled and dirty oil after oil change, under filled transmission fluid (was well below low fluid indicator) after trans fluid change, antifreeze reservoir completely empty after full service ( was full when it went in for service). All I can say is check the work for completion when picking up your car, something is broken in the Community Service Department.

captain54

Dec 23, 2013

Do yourself a favor. Don't buy a used car from this place.. I bought a used Honda Fit and have only had it a couple of months and I can't believe the problems with this car... I have to say the staff was initially helpful when I left my iPass in my old car. the Sales Manager even dropped it off at my house..That's kinda where the fairy tale ends.. I took the car back after 24 hours because the road noise on the tollway was unbearable.. They said the tires were worn on the inside, and they replaced the tires with the crappiest $30 tires you can buy.. one leaked and I had to put air in it every day. On the first day of bad weather I slid onto a curb and went onto the sidewalk and the ABS sent a loud screech and scrape Ive spent $400 on new tires and $300 on brakes and I only had the car two months.. the guy that put the brakes and rotors in said the rotors were completely rusted and seized.. I could have killed myself if I had driven this car and longer like this..The car was scratched up a bit and they slopped on some touch up paint that is coming off, and I had to touch up and wet sand about 10 scratches to make it look decent... the front floor leaks and forms puddles under the mats when it rains.. another leak from a back compartment has the carpeting soaked in the back hatchback area.. the vents are broken on the dash in one spot and don't move back and forth.. the rear passenger cloth liner on the door is peeling off and I had to take an afternoon and repair it myself.. the paint is rubbing off on the trim on the steering wheel.. I called the salesman to complain and it turns out he's not there anymore... The salesmanager is never in when I call, and I always get a promise that someone will call me back the next day and no one has EVER called back... I work a very demanding job and can't afford to be running back and forth to this dealership for every thing so I've had to fix stuff myself.. So far I"ve spent almost $1000 on brakes and new tires, paint, new floor mats that are were ruined and who knows what else... Shame on you Community Honda for selling piles of junk that look nice on the used car lot, and test drive okay around the block.. To sell a car like this means you have no idea and don't car what you are passing off to the consumer..... I would never recommend this place to anyone after this... Lee K

Maggieg

Oct 24, 2013

I usually have a very good experience at Coomunity Honda. This time not so much. Jason left before giving me the conclusion of my service issue. I had to find another service person to give me an update. I brought my CRV in because I still heard rattling after they had replaced the catalytic converter shields. Eventually they said no noise was found yet I still hear it. I still would refer folks to Community Honda for service because it is normally better than this day.

BurkeBill

Oct 17, 2013

Steve was very accomodating when I bought my vehicle in for service. He worked with me to assure all required work was completed on my Accord. I had over 120k miles and was going to drive to Texas to transfer my vehicle to my son and wanted to be sure it was in great condition. Steve made sure the car was in excellent condition and most important that it was safe for the dricve and beyond. Many thanks to Steve and the Honda team!

ptod20234

Sep 11, 2013

Had to have the vehicle towed in for service, and Jennifer from the Service Department called me within a couple hours to let me know that the problem was a bad alternator. The vehicle was ready that evening. Repair was done quickly and the vehicle is now running fine. I have all work done at Community Honda since buying the vehicle there in 2008. The work is always done in a timely manner. I often have Jennifer as my Service Advisor and she is always helpful and keeps me advised as to the progress of the work being done.

suvhonda

Aug 12, 2013

My Dealer experience was great due to the fact that I didn't feel pressured for making any choices on my part and I didn't feel rushed. My saleman worked with me until I found what I was looking for , which made alot of difference. Iam a very happy customer.

southwest16

Jul 29, 2013

Mr. Jackson was very friendly he explained everything thoroughly he was not pushy and very pleasant I really liked his demeaner keep up the good work and god bless you.Thank You Very MuchA Thomas

redrobin220

Jul 19, 2013

I have purchased two Hondas at this dealership and will definitely recommend them. The first time around, I worked with a salesman whom I won't name. He was very helpful and friendly, so I thought I'd go back to him when I was ready again. The second time, I contacted him and inquired about a lease vs. a purchase on a new Honda. He suddenly became somewhat of a swindler, telling me I didn't need a down payment for the low lease payments he was offering, but that he would be offering less on my trade-in. Um, isn't this essentially a down payment? When I called him out on this, he responded in a patronizing way, "well, we need to take money off your trade in for the low payments you want. You do like low payments, don't you?" This was an insult to my intelligence, most likely because I'm a woman. I was disappointed in the way he was speaking with me, so he officially lost this sale, and I ended up going with a Hyundai that time around. Just this past year, I was ready to buy again, so this time I dealt with Dave Osborne. AWESOME experience!! Extremely friendly and helpful. The sales manager gave me the price I wanted for my trade in, as well as a great interest rate and a great deal on the new car! My one complaint this time around: Community Honda payed off my trade in as I still owed some money. I monitored my account online, and three weeks later, no payoff had been received . I called about this, and Nick never returned my calls. Finally, Larry did. He informed me that there was no way they could check on whether or not the check had cleared. I called back and an operator was kind enough to give me the number for accounting. The people in this department were extremely helpful and discovered that the check had been lost in the mail. It was all taken care of then, and they overnight ed the next one. All in all, I'll definitely go back again! For the most part, a great experience.

Wendy

Jul 11, 2013

I had a great experience buying a used 2004 Honda at Community Honda of Orland Park. Both the sales people Anthony and Mark very helpful. I just gave them the information of what I needed. I wanted an economical but reliable car for my son who is in college. I believe I couldn't have gotten a better deal on a car anywhere. These were just really kind and down to earth people-kind of hard to believe from an auto dealer. As a woman, I didn't feel like I was being patronized or talked down to through the whole experience. Some of the dealers that I met on 159th street (the street is packed with them) didn't seem interested in helping us buy what we needed right now which was a more economical car. It will pay off for community honda later when I decide to buy a new car for myself. The other dealers on the street could really learn a lesson from these salespeople.

lyrek

Jul 11, 2013

My husband and I went in looking for a used Honda. We are both in our mid-50's and have had experience buying cars. If you want to experience how used-car buying used to be about 30 years ago - go here. Our salesman was condescending, belligerent and demeaning. We have never been treated with so much disrespect in our lives. After deciding this wasn't what we wanted in a car buying experience, we left the dealership - even though we were interested in the car.The next auto dealer was a pleasant experience which resulted in us purchasing the car we were looking for.

djohnsten

Jun 27, 2013

I just can't say enough about my experience at Community Honda! I made a phone call with questions the night before and talked to Tony Chippas, Sales Manager. He answered all of my initial questions and made me feel very comfortable in coming in by myself the next day. I was greated at the door by Dave Osborn one of the sales consultants and felt as if he was an old friend. I was able to not only get the financing I needed, but was also able to purchase a brand new 2013 CRV! I now look forward to the next several years of driving a wonderful, safe, dependable vehicle. I will absolutely be recommending this dealership and their team to anyone who will listen. Thank you again Tony, I truly don't believe I would have been able to complete the deal if it weren't for your help. I will continue to come back to Community Honda & your team. Thank You! djohnsten

djohnsten

Jun 26, 2013

From the moment I walked into Community Honda, by myself, I had nothing but a wonderful experience. I had called the evening before and spoke to Tony Chippas and immediately felt comfortable. I did not have a problem at all going by myself. I was greated by Dave Osborn and he stayed with me the whole experience. Tony Chippas explained the different types of financing to me. Which to be quite honest, I thought I had to go through my credit union. Tony walked me through the different options and I was able to purchase a brand new 2013 Honda CRV LX!!! With only 2 miles! I can't tell you how awesome he was! I now have no worries of vehicle problems or surprises, I have a new car!!!I will absolutely recommend Community Honda and especially Tony and Dave! As a customer, they truly made it comfortable and pretty easy to purchase. Especially going in by myself. I just can't say enough, but THANK YOU TONY!!! Your are definately recommendable ;-)))Dee JohnstenLockport, IL

lineman10

Jun 20, 2013

We just had my wifes 2003 HONDA Accord serviced at Commmunity Honda,honest dealer with a great Mechanic Jim Maroney . We will be return customers for service and any new car purchase.

AZTECA FRED

Apr 24, 2013

WE BROUGHT OUR CRV IN FOR AN OIL CHANGE AND TO SEE WHAT ELSE NEEDED TO BE DONE. BASED ON MILEAGE, RECOMMENDED THAT WE NOT ROTATE THE TIRES, AND THAT WE CHECK THE AWD FLUID LEVEL. DONE WHEN PROMISED, GIVEN A CAR WASH, AND EVERYTHING WAS VERY SMOOTH EVEN FOR A WEEKEND DAY!

Jim McGann

Apr 20, 2013

I have been taking my Honda Accord coupe to community since I purchased it in 09. Recently, Traci was my service rep. She was extremely helpful, knowledgeable and professional.

Uhllinda

Apr 20, 2013

I Bought a car for approx. $12,000 6 months ago from Community Honda and they sold it to me with two bald tires in the front. I had to purchase two new tires with them last week and had appointment to have them put on and the car aligned. It took 4 hours to complete. They did not charge me for the alignment but they would not give me a receipt of the work that was done and I was not sure what was exactly done. It was a very frustrating experience.

mattgzat

Mar 30, 2013

We experienced a problem that put us in an 'emergency' position. Driving unannounced into the dealership we were immediately met with qualified and friendly staff. No names are included because this is outstanding nature of all the staff we have encountered over years of being their customer - for vehicles and vehicular repairs. The necessary part was ordered. An appointment was set up and we received transportation to and from the dealership. We are overwhelmed by the quality of our Honda and the Community Honda personnel. The 'emergency' involved being recently released from spinal surgery and being incapable of more than sitting in the car and on the way to the surgeon's office. This was an experience that put Community Honda to the test and they passed - with flying colors. If this is news to you, stop by and find out for yourself.

4171mikeb

Mar 28, 2013

My wife and I just recently purchased a new Accord from Tom Maloney. Tom was very easy to work with. He showed us the various Accord models and explained the differences between them. Tom was very upfront about the pricing so there were no surprises. He was not pushy and had time for all of our questions. I would recommend purchasing a car from Community Honda and Tom Maloney.

Tim H.

Mar 25, 2013

Was searching for used mid-sized SUV for some time. Zero'd in on the Hyundai Santa Fe. Community had a 2008 Limited AWD that was super clean. Took it for a couple test drives and worked with salesman Sonny Mondia. Sonny was great and the price was right. It was a high mileage car and had a couple minor issues that concerned me before I made the purchase. Manager Tony Chippas was great and worked with me to make sure the issues were taken care of and that I was happy with my purchase. We will soon be in the market for a new car for my wife and we plan on shopping at Community!

yesck

Mar 20, 2013

I got a phone call from Community Honda of Orland Park today. I guess there is a recall on my Honda Odyssey and they want me to bring it in to be fixed for free. Well, I won't be bringing it in, and here's why: Several years ago I purchased a CERTIFIED USED Odyssey from this location. After a year my husband changed the pollen filter when the maintenance light came on. Since he was under the dash he decided to look at the wiring of the radio because the aftermarket radio (which was installed prior to our purchase) was not working right. Long story short, he discovered we had NO PASSENGER AIRBAG. He called the dealership immediately, and we brought it in the next day. Every time we called in to check on what was going on, we were given the run-around. Finally a day later, a man in the service department called me and told me that it would be approx. $1500 to fix. I then told him I wasn't paying $1500 because they sold the vehicle to me without an airbag. Then a "manager" got on the phone and in a round about way accused my husband of "removing the airbag and selling it on the 'blackmarket'". REALLY?!?! My husband is in no way certified or capable of removing an airbag. There are special technicians for that... There was never an apology, and they stood by their accusations that we had removed it and sold it for money. I was pregnant and 2 days from my due date with our 3rd child, and we needed our van back, so in complete desperation we had them replace it, and were forced to pay for it. But, they gave us a little discount (rolling my eyes), and only had to pay $900. That is all despite the fact that I was pregnant and riding around in the passenger seat all this time!!! I contacted a lawyer and was told that the amount it cost to fix was significantly less than what it would cost to take these bozo's to court. Oh, and the wiring in our van is so messed up, that all our lights on the dash come on, and when we take it in the mechanic cannot figure out what's wrong. His opinion, our van was in an accident where it got pretty messed up, and someone repaired it themselves. Community Honda sold me a Certified Used lemon. In turn causing a constant headache for me and my family of now 6. I can't wait to get rid of our van, but I can promise we won't be getting another from this awful, dishonest, unreliable dealership.

lukacek

Mar 20, 2013

This dealership, and the salespeople that we dealt with went above and beyond all of our expectations. First, they price that they gave us was unbeatable. Secondly, the financing was excellent. Third, we have brought the car back several times for miscellaneous stuff, adding running boards, etc, and each time that we were there we were treated like family. Both Tom Maloney and Tony Chippas treated us like family while we were there, and they definitely change the experience of buying a car to a pleasant one. Not only would I recommend them and the dealership to a fried and family, but also I would buy from them again just because of the experience. Thank you Community Honda for making our decision about where to buy a car a very easy one. Keep up the great work. You have gone above and beyond all of our expectations.Mark L.

willett8117

Mar 6, 2013

We were looking for a new honda. we checked several dealers and Community Honda had what we were looking for. The price and service were excellent. The salesman Jim was very helpful and informative. We had previously bought a 2002 Honda Accord from Community and were very pleased with the years of service. We would recommend this dealership to anyone in the market for a new car. We would especially recommend Jim Lojas to assist you.Sincerely, James and Carolyn Willett.

sdom1

Mar 3, 2013

I was in the market for a compact car, and ended up choosing a Civic. I did a lot of research and came in with a tough price, which they met. The whole process, including financing and paperwork, was quick and easy for a car purchase. I was happy with them overall, they were straightforward and informative without being high pressure. Jim read me well and gave me the sales experience that I wanted. He was helpful and diligent without being a classic pushy salesman. I have already recommended Jim and Community Honda to someone considering a Honda, and I suppose that is the highest (and most lucrative) flattery I can give!

B&M Bain

Feb 28, 2013

This past weekend we purchased our 3rd car from Community Honda in Orland Park. We had dropped off our car for an oil change, saw a newer model that we loved. We are pleased with the service that we receive. Everyone is courteous and helpful. We had an excellent salesman,Wayne Thompson, who was very good about showing us the features on our new car. Nothing but praise from us. Thank you.

Dennis Hirschboeck

Feb 28, 2013

This was a great experience for my wife and myself. I'd go back and purchase another vehicle from Wayne. Our Pilot is fantastic and look forward to getting a Ridgeline soon. No pressure selling is a great thing. Thank you Wayne and Terry!

8oddesy

Feb 28, 2013

wayne thompson was very professional. i bought two honda vehicles from him. one for me one for my sister.terry the sales manager was very helpful also. i would purchase new or used vehicles from these people in the future.

csresale

Feb 28, 2013

Working with Sonny was a true pleasure not only did he give me a great price he always said hello when I come in. I dont feel like a number

feras12

Feb 28, 2013

Very pleased with this dealership and salesman. Today I leased my second vehicle from community honda in Orland Park, Il. I was in a rush and Wayne Thompson my salesman was very accommodating. I returned my old leased vehicle which they had to inspect, they showed me a new vehicle that I wanted exactly, test drove the vehicle, agreed on a price and went through financing. The whole process took less than an 1 hour from A to Z. The manager Terry was also helpful. I love my new Honda Accord. Thank you guys. I will see you guys in 36 months when my lease is up to lease a new vehicle.

jmiller3541

Feb 28, 2013

I was very happy with Community Honda and the service provided by Sonny Mondia. I had a specific car and payment/ budget I needed to stick to and they got it done. I didn't feel pressured or rushed to make a decision. I am very happy with my Honda Civic and the professionalism they exhibited there. Hats off to you guys.-James

mcruse

Feb 28, 2013

Sonny is great! He is very knowledgable. He took the time to set up my Bluetooth and show me many if the options despite how busy the dealership was that night. I will not take my car there for service. I had an appointment for an oil change and was told it would be an hour and a half wait. Unacceptable!

phyllisgrabowski8

Feb 28, 2013

At the time when I bought my car, my old cell phone could not be set up with the bluetooth feature. Bob had offered to set up my phone when I purchased a new phone. I gave him a call and he told me I could come right in. He received high ratings from me because he is so helpful and friendly. After the phone was set up, he went through it with me explaining how to use the bluetooth features and gave me the opportunity to practice so that I would be comfortable using this feature.

Teddy77

Feb 28, 2013

My wife was looking for a new car about a year ago. She was interested in an Accord. She stopped by your dealership for the first time and talked to Bob Schmuhl. A white Accord was just being delivered from the factory off of a truck. She saw it and fell in love with it. Bob treated her very nice. He wasn't pushy and was very fair. He gave her a good price on the car. She called me at work and I said I would stop by the dealership after work and we could discuss it. When I got there I was really impressed with what a nice guy Bob was and how he dealt very fairly and friendly with us and was not pushy at all. My wife bought that Accord and loves it. Since then she brought her niece to Bob to buy a new car and she bought a new Civic from him. Also, our daughter who lives in Nevada was looking for a minivan because she is expecting triplets. We went over to talk to Bob because we knew he would be fair and honest. We were looking for a 2012 Odyssey to save a little money since the 2013s were out. But unfortunately Bob said they were all gone. We even talked to him about buying a new one from him and shipping it out to Nevada but he said it would cost too much to ship and probably wouldn't be worth it.What an honest guy! I have been in the dealership a couple of times looking at SUVs and the new Accord and each time we would talk to Bob and he is always the same--friendly, honest and not pushy. My wife and I feel very comfortable shopping for and buying new cars at Community Honda because Bob is a great guy to deal with. We will be back. If all car salesmen were like Bob Schmuhl people would really enjoy new car shopping.

TeddyBear77

Feb 28, 2013

My wife was looking for a new car about a year ago. She was interested in an Accord. She stopped by your dealership for the first time and talked to Bob Schmuhl. A white Accord was just being delivered from the factory off of a truck. She saw it and fell in love with it. Bob treated her very nice. He wasn't pushy and was very fair. He gave her a good price on the car. She called me at work and I said I would stop by the dealership after work and we could discuss it. When I got there I was really impressed with what a nice guy Bob was and how he dealt very fairly and friendly with us and was not pushy at all. My wife bought that Accord and loves it. Since then she brought her niece to Bob to buy a new car and she bought a new Civic from him. Also, our daughter who lives in Nevada was looking for a minivan because she is expecting triplets. We went over to talk to Bob because we knew he would be fair and honest. We were looking for a 2012 Odyssey to save a little money since the 2013s were out. But unfortunately Bob said they were all gone. We even talked to him about buying a new one from him and shipping it out to Nevada but he said it would cost too much to ship and probably wouldn't be worth it.What an honest guy! I have been in the dealership a couple of times looking at SUVs and the new Accord and each time we would talk to Bob and he is always the same--friendly, honest and not pushy. My wife and I feel very comfortable shopping for and buying new cars at Community Honda because Bob is a great guy to deal with. We will be back. If all car salesmen were like Bob Schmuhl people would really enjoy new car shopping.

Firsttimebuyer

Feb 27, 2013

Jim made my first time buying experience very enjoyable. I highly recommend him as a car sales specialist. I am very excited about my Chevy Malibu purchase !! Thank You Jim !!

marypogi

Feb 27, 2013

I couldnt have asked for a better exeperience than the one we received when we walked in to purchase a new car. Sonny was not only extremly personable and friendly he was also very knowledgable and listened to our needs! He made us feel like family and that helped us in knowiong we made the right purchase at the right place!! Mary Poglajen

sorgs3511

Feb 27, 2013

I have bought 3 Accords from Wayne at Community Honda over the last 5 years. I can tell you that I am very satisfied with Wayne, he gave me a fantastic trade price towards my purchase, and worked with my financing. After I purchased my Accord and went home, Wayne called me on my cell phone a few hours later and told me he found a better rate for me and to come back to te dealership, to me that is unheard of and I appreciate the honesty and helpfullness.Overall excellent experience, I recommend Wayne and Community Honda to all my family and co workers.Pete SChicago

abovastro

Feb 26, 2013

This was my first purchase from Community Honda. Mike was polite and pleasant. Mike was able to answer all of my questions and was honest when he was unsure about something, but was able to get the information needed. Mike made sure I received a great deal on my used vehicle. I am very pleased with the overall experience and would recommend this dealership to others.

adean31091

Feb 26, 2013

2nd completion for Sonny Mondia as I failed to rate him with the stars the first go time.Again Sonny was very helpful in helping me to find a car that was a great fit for my taste as well as my budget. I would definitely come back when I'm in the market for another Honda.

cori6

Feb 26, 2013

Sonny was very friendly right from the start and got excatly what I as looking for! I had work and had to be in and out in an hour and sonny did it! I recommend this dealership to anyone!

jeffrt

Feb 26, 2013

I recently leased a 2013 Honda Civic from Community Honda. Wayne Thompson was the salesperson who helped me, and he has earned all of my future business. I had been at different dealerships all day, and Wayne was straightforward and didn't try to use any shady sales techniques. Wayne answered all of my questions and explained why a lease would be a good option for me. I had never leased a car, or driven a Honda before, and Wayne thoroughly covered all my questions and concerns. All of my future leases or purchases will be from Wayne.

kevinmolloy13

Feb 26, 2013

Mike was truly outstanding. I would highly recommend Mike to all of my friends and clients who are looking for a car. Mike worked hard with us to get us the best deal possible. We couldn't be happier.Mike spent an hour after the sale teaching us how the various equipment. Outstanding guy.

lorrebel82

Feb 26, 2013

This is our 4th vehicle we purchased from Community Honda. Micky has been excellent at giving us great deals on the cars we have bought. Mike being the salesman we went through, was very professional and organized. He made sure our deal was handled according to what Micky had agreed, including all terms and conditions. They were not forceful or pushy with the purchase in any way. The vehicles we went to look at were both sold and Mike found an alternative in a reasonable price range. Micky makes sure the used vehicles are reliable as best he can and works out a good deal which we all are satisfied on. I would not only go back and purchase another vehicle from them when we are in the market but would also highly recommend for others to check them out first when ready to purchase a vehicle.

Lovecrv6

Feb 26, 2013

Worked with Bob to lease my new Honda. He was so helpful in the whole process. He explained everything in detail from the test drive to all of the paperwork. I felt confident in my purchase and will return again when the 3 year lease has expired. I love my new CRV and will recommend Community Honda, Orland Park and Bob Schmuhl to all of my friends and family!

pattie66

Feb 26, 2013

I have actually recommended Sonny to many family and friends. He was such a great listener on what my wants and needs were. He directed to the perfect match for the vehicle I was looking for. I felt confident I made the right choice and working with Sonny made it easy and FUN! Very pleasant and knowledgable on everything!!! I felt more like a friend or family member than a customer!!Pattie Curtis

evilbalor

Feb 25, 2013

The sales rep was very friendly, and I didn't feel pressured at any moment. He has also made himself very accesible and gave me his number in case I have any questions.

pattyroberts

Feb 22, 2013

This is second car we have bought from Wayne Thompson and he is so helpful and courteous. No pressure to buy. Best sales person we have ever dealt with. He made our car and suv buying experience quite pleasant.

vfurim

Feb 21, 2013

I totaled my G6 a couple weeks ago and needed a car to replace it. My husband and I went to Community Honda to see Bob Schmuhl. Even after my husband explained why the Fit was better to buy than a newer used car, it was Bob's reassurance that me made me feel better. Bob also took us back to service to meet the manager there who explained oil changes and maintenance. Everybody was great! We got a brand new car that's awesome on gas and with gas prices so high you can't beat it. Thank You Community Honda!

cfornero

Feb 18, 2013

Wayne was very helpful and nice to work with. The price of the vehicle that I bought was one of the lowest in the Chicago area for an almost new vehicle in great condition.

ikester

Feb 16, 2013

I have been a previous customer of Community Honda in the past so when I went there I was looking for my former sales man He was no longer there so Mike Naszkiewicz offered to help me. He was very low pressure which I appreciated. I was looking to trade in my 8 month old truck on a Honda fit. I explained that my credit had taken a hit do to some contested workmens comp issues out of my control. He thanked me for being up front and said he would see what he could do to get a low interest rate. After he was abel to return and show me the offer I told him I would like to give it a night to talk it over with my wife. Again he did't try and pressure me and I left; The next day I returned and we sealed the deal. I promised them a down payment and they said I could take the car and bring it {deposit} back the next day, I would also like to include Mike's manager and the gentleman who we signed the papers with as being very professionable. When I brought my first vehicle there [ Honda Element] as soon as it had 3000 mi on it I called service to scheldule a oil change.I'm old school 62 yrs old and even though the service rep said I did't need one I still wanted that oil changed at 3000 miles. He was very patient and explained that I could wait till the icon appeared etc. To make a long story short he could of sold me on a premature oil change BUT he didn't.So that gave me the confidence that in the future I could trust him and the dealership. Since then I have bought other cars from them and I feel you won't be dissapointed with this dealership. I've bought a lot of cars in my life and I've also encountered some rude salesmen along the way; you wont get that at this dealership,

rsepka

Feb 14, 2013

Wayne was very helpful with us choosing the right vehicle for our family. He was friendly, passionate, and knowledgeable. We felt very comfortable and felt no pressure from him. I would recommend him to any one.

Greybeard1947

Feb 13, 2013

Wayne Thompson was very good at helping me select my new Pilot. He was pleasant, good natured and very easy to deal with. Every aspect of my Honda sales experience went well. I am pleased with my deal. Glenn Snyder......now with my third Honda .

mdmarek07

Feb 13, 2013

Community Honda's service department is by far above other dealerships from my own experience when it comes to getting the required work done right the first time. I'm very comfortable knowing that when I drive away, my vehicle is reliable, and will carry me through to the next service visit when required normal maintenance is required. Jason Siler insures that everything is looked at when the vehicle comes in, and notifies the customer as to what the service technician recommends. He gives a good thorough walkthru as to why the recommended work is needed. Community Honda never does work nor charges the customer for unnecessary work. You could not ask for a better place to service your Honda. Kudos to Jason Siler and Community Honda !

ourania81

Feb 12, 2013

I leased my 2012 Honda Accord Crosstour in July 2012. I worked with Sonny Mondia. He was exceptional!!! Everyone at Community Honda Orland Park was fabulous. I was comfortable and no one was pushy what-so-ever! When I returned for a oil change December 2012 I felt at home. I was remembered. It was a great feeling. The employees really take time out of their day to talk to you and engage in great conversation. I was married in October 2012 and that was remembered!! I received much congratulations from the staff....it is so refreshing to know that I am more than a sale to the employees at Community Honda Orland Park, IL. I have and will continue to refer people to Community Honda Orland Park.

Rn1gomez

Feb 12, 2013

We were so pleased with our salesman Wayne Thompson. He was honest,resourceful and NOT pushy. I will recommend community Honda and especially Wayne to any one I come across looking for a new car!

Zeppnnon

Feb 12, 2013

They were great! It was my first car and Sonny made the decision very easy. When he didn't have an answer, he found someone who did VERY quickly. I was introduced to one person from every department. They were wonderful. It was a great experience and I will definitely go back. Sonny in fact called me several times after my purchase to see how I was doing. Highly recommended!

ginasworld57

Feb 11, 2013

Mike treated me with respect and the entire deal was a joy. I unfortunately had a very bad experience with Toyota earlier in the year and am so happy with Mike and Community Honda, I'll not return to Toyota for any reason.

Grandmaof4

Feb 8, 2013

I dropped a friend off to pick up a car. I was approached by a salesman, Robert Schmuhl. He asked if I needed help. He was very polite and not pushy like I would have excpected. I asked a couple of questions about the cars. He answered me in a very easy going manner, I was quiet impressed. He was not pushy or overbearing as car salespeople usually are. Community Honda I like your salespersons approach. My daughters will be looking for a car soon, I certainly will send them to see Robert Schmuhl. Thank you.

Amkeen

Feb 7, 2013

Sonny and Tony were truly very helpful. They walked me through every step of the way to getting my new 2013 CR-V. Would recommend this dealer to everyone! They are very knowledgeable and Sonny even came in on his day off to help me!

Greg Palluck

Feb 5, 2013

Purchased my vehicle with 5,400 miles, so I consider it new.This is the second new car I purchase from Community. Have always had ny cars serviced at this store. Always satisfied with the people I deal with. Mike N. was the sale person I delt with for my 2012 Accord. I unfortunately did not want tp purchase a vehicle but, I was in an accident and needed to replace my Chevrolet that could not be repaired. So......I was'nt really in a great mood to purchase. Mike was an uplifting personality that made the experience the best it could be. I found Mike to be :professional, courteous, and especially he knows the product he sells. Good man.Greg Palluck

wtracy

Feb 2, 2013

Friendly and helpful service department. Any questions you may have are quickly evaluated and answeredExcellent sales staff. Highly respectful. No pressure approach to sales. And then, after the sale, they call you to make sure you are happy with your purchase and to check to see if you have any other questions that need to be answered.

newwebkid

Jan 29, 2013

Upon entering Community Honda In Orland Park I knew it was going to be a great experience. It was for sure a No Pressure experience. Any questions or concerns were answered in a promp friendly way and they had MY best interest at heart. Everybody treated me like I was part of a big Honda family. They really work hard at what they do and it shows. If you are looking for a great deal on price and selection this is worth the drive. I tried to find a better deal and could not. If you are looking for a used car or new the pricing and the no pressure buying experience and of course the great sales people just won another customer for life. See you guys in 5yrs for my next Honda! Can't wait. Dirk & Auburn TyssenMinooka, IL

Scanmm

Jan 29, 2013

I have been having my car serviced at community honda for years. When I was ready to buy a new car Wayne Thompson and terry Keenan made my buying experience great. They didn't pressure me and gave a very good price for my car as a trade in. They were very friendly and down to earth. Overall a great experience in the service and in sales.

turfman

Jan 27, 2013

Took my 2012 Honda Accord to Community Honda for servicing on Monday Jan. 14, 2013. Onceagain a very exemplary job done by those folks. Car was returned to me in a short periodof time and I received it back cleaner than when I brought it in. Everyone in the servicedepartment is extremely polite knowledgeable and courteous. Keep up the good work. Thanksagain. Kevin lauffer

bumbulus153

Jan 25, 2013

Every one of those gentlemen are courteous, attentive and friendly every time I go there for maintnance on my three Honda's. They never tell you, you need something you do not. They are honest and believe me finding an honest repair service is difficult these days. Always has been. Honest, integrity, and attentivemess is what you get when you go to Community Honda in Orland Park. They are the reasons why I own three Hndas all bought through them. Jennifer Miller is the prime example of what that service department exemplifies when it comes to great customer care and service. I can't say enough about them. I am not a friend of any of the people I have talked about, nor a relative , just a totally happy customer.

Zullhaj

Jan 22, 2013

Had my wallet stolen when my car was in service. I called and sent out emails to the owner and general manager and they have not replied back.

echiles

Jan 21, 2013

Before I reached the door at Community Honda of Orland Park, I was greeted by a friendly face, handshake and warm smile. Bob Mancini introduced himself, asked why I was visiting Community Honda and how he could help me. One step inside the door, Bob asked if I'd like a cup of coffee, water, etc. And all of this happened before I stated the purpose of my visit. I told him the model and features I was interested in and he immediately checked for availability and offered a test drive. Why was this important to me? Because I had just spent two hours at River Oaks Honda where they lied about having the car I wanted, arranged a test drive on a similar model, then told me there were no 2013 Hondas with Nav systems available in a 7-state radius because it was too new. Instead, they tried to pressure me into buying one of their tricked-out floor models and actually offered to mount a gps on the dash for me. No, I am not kidding. I decided to just keep my old car but my daughter talked me into going to Orland Park where I saw Community Honda and went in on a whim. I am so glad that I did. Bob Mancini was professional, knowledgeable, friendly and courteous. There was no pressure, no haggling about price or financing. And I am now the proud owner of a 2013 Honda Civic with Moonroof, Navigation System and in the exact color that I wanted. Thanks Bob!

draedav71

Jan 18, 2013

Traci was very cordial when I entered the office. She asked me why I was there, I told her the seat on the passenger's side was making noise. After, we took a ride in the car she heard the noise and told me she would have a Tech check it out. It was determined the track for the seat on the passenger's side needed to be replaced. She told me she'd call me after she checked whether my certification plan covered this service. She was true to her word, she kept me abreast of the situation she called and gave me the date and time to bring my car in and arranged for someone to pick me up after the car was repaired.

Urbandiva21

Jan 17, 2013

My experience from start to finish was excellent. Randy was professional, friendly and helpful. I was actually late for my original online appointment but he fit me right in and never made me uncomfortable even though they were very busy. The employee who provided the shuttle to take me home was polite also. He was also the same person the sent to pick me up at the promised time. I appreciate this dealership and am very glad to be done with Ed Napleton in Oak Lawn.Mrs. Lorraine Brown

darnoc54

Jan 11, 2013

Unfriendly, poor procedure and area for checking in for service. It's never clear "who is next". Customers standing around looking for where to go and who to talk to. Repairs almost always require coming back again to get it fixed. Things as simple as repairing a flat tire. Brought my van in for a flat. Service called saying everything was fine and could not find a leak. Went to pick up the van and tire was flat in their lot. Really?! Last service writer did not listen to what I was expaining about the problem. They always find something else that needs to be fixed or maintained (replace and flush power steering fluid?!)You think I would learn and go to another dealer but this one is so close to home.

Liposcak

Jan 7, 2013

Wanted to write and update regarding my recent purchase of a used Honda CRV at Community Honda.First, this is my third vehicle purchased at this Dealership and I could write all day about how WELL AND GREAT my Salesman (Gerald Carducci the best salesman at that dealership in my opinion) and the Finance Manager (Pat Kennedy) have treated me the guys who value your trade that is another story but Gerald and Pat are the best!I have also used Community Hondas Service Department to maintain each vehicle I have purchased and while I have had my ups and downs with them they do a great job of providing you with a detailed explanation and price estimate before they begin their work and if there is something found after the work has begun that needs attention they will discuss it with you AND NOT FORCE YOU to have the extra work done I speak from personal experience as well as observing how the other Service employees work with their customers as I wait for my vehicle when it is serviced.I have shopped at Honda on Grand and Honda of Lisle before coming to Community Honda and they are hands down the best group of people to work with.Michael

TracyS17

Jan 2, 2013

I had visited another dealership before going to Community. They treated me horribly and lied to me continuously. The sad part was they they were right down the street from my house.Visiting Community Honda was a night and day difference from the other dealership.1. I was able to meet Barb who deals with internet sales. At the other dealership the woman I was dealing with on the internet and phone wouldn't even come out of her office!2. We were offered beverages repeatedly at Community Honda - the other place NOTHING3. Jim was very knowledgeable about the car I wanted to buy and showed us EVERY feature available even though it was January and it was COLD outside. - the other salesman at the other dealership kept calling the vehicle I wanted to buy a Quest....for those who don't know THOSE are Nissan NOT Honda.(that is poor selling!)4. The other dealership lied to me about pricing and the break down of the sale. - At Community Honda Jim, Barb, and Tony were up front an honest and Tony explained everything straight forward5. There was NO pressure at Community Honda they explained our options and left the decision to us, we even left and called back 2 hours later. The other dealership just wanted us to sign, didn't care about our objections or the questions I kept asking.6. The finance manager was friendly and straight forward and explained our options completely and answered all questions that we had.I was extremely happy with all of the staff and service at Community Honda. If I am ever in the market for another Honda I know where I am going and if I know anyone looking for one I will certainly send them to Community Honda!!

Sully

Dec 30, 2012

I bought a used car from community Honda and had a great experience. My salesman was Wayne Thompson. He was very nice and helpful with finding me a car. My old car died on me and I was in no way ready to go car shopping right then! So when I got there Wayne Thompson showed me a few cars that fit my budget. I went with a civic and love it.!

mrskorbel

Dec 30, 2012

Excellent customer service. Dennis Pieczynski gets 5 stars!! Very patient, very welcoming staff. Will definitely refer to friends and family! You made buying my new vehicle a great experience. Thank you!

stevenkorbel

Dec 30, 2012

Dennis Pieczynski and Communtiy Honda treated me fairly buying a new 2013 Honda CR-V. In fact, I referred my wife for another 2013 Honda CR-V today. Thanks, Dennis!

metaltec

Dec 27, 2012

We had the best car buying experience at Community Honda of orland park.... They have great cars with great prices... Our salesman was Bob Mancini and by far the best salesman we've ever dealt with..... He was very friendly and helpful to my girlfriend and I in both of our vehicle purchase... We really liked that everyone at Community Honda, especially Bob Mancini, was not trying to put the pressure on us to force a sale.... We will definatly be visiting Community Honda for our future vehicle purchases and recommending them to our friends and family... Thanks again Bob!

Janiece Krajewski

Dec 22, 2012

Wayne was an excellent salesperson and a pleasure to work with. He explained the different advantages of the models I was looking at. He was always available to answer my questions and was informative and helpful to me and my son who was assisting me in my purchase. As I took delivery of my new Accord Wayne took a lot of time to explain the features I was not familiar with. And the next day I came in to the dealership and Wayne took time to explain even more of the features of my new car. Working with Wayne was a positive experience.Janiece Krajewski

gericson

Dec 18, 2012

This is the second car I've bought from Frank Cleveland at Community Honda. He is always very honest and knowledgeable about the cars. He got me the car I wanted at a price I could afford, and spent quite a bit of time making sure I knew how to use all the bells and whistles on my gorgeous new 2013 Accord EXL V6! I would definitely recommend Frank and Community Honda to anyone looking for a used or new car. No heavy sales pitches, just good information and great prices. I've used the service department for general maintenance - they are also very easy and pleasant to deal with. They've gone the extra mile for me...putting on new windshield blades, air in the tires and washed my car...all while in for an oil change.Overall, my experiences with Frank and the shop in general were excellent. Smoothest transactions I've ever had buying cars!

mchristel

Dec 12, 2012

I drive 40 miles to have my car serviced at Community. I have bought three Hondas here and would not switch dealers, even one closer to home.

smith17260

Dec 8, 2012

The Service Dept. Staff was friendly and prompt at greeting me when I brought in my vehicle. I asked if I could wait for my vehicle during service: they gave me the wait time and it was completed upon their promise. While I was waiting in the Customer area...one of the staff members offered me a bottle of water. Great Experience!

derekvaupel

Dec 6, 2012

Frank Cleveland was awesome, and the dealership worked to get us the best deal possible! Worth any drive to get there, we travelled for an hour but it was worth it!

sheila.o

Oct 14, 2012

Jennifer Miller worked to find out what the problem was on our Civic. She contacted the California office when the service techs were puzzled by the problem. Jennifer kept us posted about the schedule of repairs along the way.

CLiszka149

Oct 11, 2012

I great a good explaination of the work that has been done.I appreciate the patience that I get from the Service Advisorwhen I ask questions.

levillasenor

Aug 22, 2012

Great service, all of the advisor are knowledgeable & courteous. that is why I always bring my Honda Crv to this dealer.I've been always recommending Community Honda to all my friends & family.

mdf3530

Aug 17, 2012

I purchased a used 2004 Honda Accord from them. The sales staff was very helpful to me. I test drove a Civic and a Toyota Corolla but felt cramped in both. I asked the salesman if they had an Accord or a Camry in stock. They had the Accord, so test drove that and liked it. Haven't had any maintenance other than regular oil changes done there, but they post what their competitors charge for routine maintenance and they're competitively priced.

latobolski

Aug 10, 2012

Just another great experience at Community Honda's service department. Randy was courteous and professional. He answered all my questions and was honest and up front. Thanks Randy!

jenatracy

Aug 7, 2012

I recently purchased a new CRV. I LOVE this car! Everyone at Community Honda was very helpful and friendly. The sales manager, Terry, kept me updated on locating my "dream" car. Frank, the salesman with whom I mostly dealt with, was very nice, cooperative and patient. He was willing to answer any questions I had - not intimidating at all! :) Frank was also extremely knowledge about the CRV - I never realized how many "bells and whistles" the car had until he showed me. My family has been Honda fans for more than 30 years. And we have dealt with Community Honda, in particular, for the friendly staff and the respect they have shown us - the customers. Thank you for such a pleasant car-buying experience! I look forward to driving my new CRV for many years to come!

Hondadad

Aug 5, 2012

From the moment from the first call to the waving them Good bye....they were all very helpful... I made the best purchase ever with the best used Honda odyssey , that my family loves , my kids mostly...with 3 growing boys.... It's the cool van they say... I always loved Honda and with the service that was provided I look forward to my next purchase there. And gratefull that this dealership did everything to make me happy, and my family. Rating this dealer an 11 for staff, product and just being very pleasant. Thank you all at Community Honda.

turfman

Aug 1, 2012

Very friendly and helpful. All items before service work completed and after completed explained thoroughly and in detail. AnyQuestions that I had were answered fully. Received the car back cleaner than when I brought it in. As long as I get this treatment,Community Honda will get my service business and new carpurchase business when i am ready to buy again. Thanks fellas.Kevin Lauffer

Greybeard1947

Jul 25, 2012

Grest Service every time! Ill be here whenever I need service.Everyone is friendly and they earn your trust with their words and actions.Great sales department, too.

viki12102000

Jul 23, 2012

this was the worst experience in my whole live and will never visit Community Honda ever again in my life. And i would not recommend even my enemy to buy a car here. Community Honda cheated me on $1,500 and didn't even say sorry.

G_Dunn

Jul 9, 2012

I never thought buying a used car could be so easy, and hassle free. I called first, and talked to the manager, Tony Chippas. Tony told me all about the car, it's history, and how easy it would be to purchase from Community Honda. Everything Tony said over the phone was true. Tony went above and beyond my expectations to make me happy. I will be telling all of my friends and family about Community Honda. Thanks Again Tony !!!

Danielle329

Jul 4, 2012

I recommend Steve to family and friends who own Hondas and need service on their cars. Steve is always looking out for my best interest when I come to him for service on my Honda. He is friendly, honest, and trustworthy.Steve makes sure that all necessary work is done on my car and recommends service which will help to preserve my vehicle. Furthermore, Steve always explains the work that has been done on the car. Steve makes Community Honda a great place to service vehicles!

richroz

Jun 26, 2012

Friendly and outgoing service. They offered me the rental car for the rest of the weekend if I was not able to pick up the car the same day. I was grateful and appreciative for that offer.

MDSoxFan

Jun 16, 2012

A few years ago, my '97 Pontiac Grand Am died of old age and my late mother's '95 Olds 88 needed a cost-prohibitive repair (brake line rusted out) within a few months of each other. I'd known for some time my next car was going to be from a Japanese maker. My friend's mom had an '86 Corolla from the time they moved on our old block (about fifth grade) until he graduated from college. I did some searching online and found several vehicles at different dealers. My sister and brother-in-law recommended Community Honda because they'd had a good experience there, purchasing her Odyssey minivan. The sales staff could not have been more helpful. After I test drove the Corolla and Civic I'd looked at online, I told them I'd felt cramped and asked if they'd had a Camry or an Accord. They had the Accord (2004), which I test drove and purchased. I haven't had to take it in for any major repairs (knock on wood), but have taken it back to the dealer for a couple of oil changes.

5rices

Jun 11, 2012

I'd like to thank Jennifer in service for her incredible service. Our family was victim of fire damage due to the home next door burning to the ground. Our Odyssey needed an oil change before we left for a family members 90th b-day party in the Detroit area planned before the fire.As we don't know how many more birthday's our Uncle will be able to celebrate we felt the need to still travel. My husband needed to meet with contractors and county surveyors the day of departure. Our van needed an oil change for a safe trip to Detroit with our three young children. She listened to my story and proceeded to put us at the top of the list. My husband was able to get our service done quickly and still meet with the people in charge of getting our house back in livable condition so that we could meet with our extended family to celebrate such an amazing milestone. Thank you Jennifer and Community Honda for employing such a caring and hard working individual. We will recommend this dealership over and over due to not only their fine service but their personal care for their clients.

P M Farmer

Jun 7, 2012

Joe Kalecki was the most unforgetable car salesman I have ever met! I have purchased five cars in my lifetime and in May I purchased my second Honda Accord. Joe Kalecki is a very memorable salesman because I truly felt he "aimed to please and not just make a sale." He connected with my sister and I because he was sincere, personable, knowlegeable,and professional. Joe Kalecki has a natural affability for salesmanship that is a great asset to this dealership and he's new in the business! My sister and I purchased Accords that day because of Joe Kalecki's efficaciousness and integrity.Thanks Joe for your follow-up and continued instruction about our new cars!

Customermay2012

Jun 5, 2012

Bought a 2012 Honda Accord from Joe Kalecki. He was very professional and knowledgeable. He was patient and rsponsive to all my requests about test drive, car type, car colors and questions about GPS and other car features. I feel comfortable about my decision to purchase my second Honda. I would recommend Community Honda and Joe Kalecki for any future car purchases.

jazzngini

Jun 5, 2012

We had some issues with a car we used on Memorial Day weekend, I called the day I bought the car and they were quick to say to bring it in and they scheduled me for an appointment. My appointment was May 31, 2012 came I get there and Randy tells me there is no appointment in the system. I explained to him that I have called the service department 3 different times and they assured me I had an appointment and that I just drove an hour to get there. He says they can still see my car, after an hour of waiting ( I checked in around 4:20p) I ask Randy if he has an update on my car he says that a certified mechanic has to look if there is one available, I then asked for a drive to Culvers since I was still waiting with my son, I think the porters name was Doug he was very nice and friendly, took us. We came back to the service Department at 7:30pm and at this time no had seen my car (no one had called me to tell me this, I could have been sitting in the waiting area til they closed and would not have known what was going on if I didn't ask). Then a Steve( I believe that's his name) he was very apologetic yet annoyed gave me a loaner car and said he would make sure the car was done by Friday and it was. If it wasn't for the porter Doug I would have given them a 2 on friendlyness because it seem that I was more of a bother than anything else that day. I know people have bad days but when you are in the customer service industry you can't be that way. If I lived close I would have my car serviced there because once they do the work they were very good, but the customer service can use some work. Geana

droos2

Jun 1, 2012

We went to Community Honda in Orland Park looking to compare the new Honda CR-V with the 2013 Mazda CX5 and the Kia Sportage. It was Memorial Day and the sales staff was generally busy, but we were greeted quickly and soon introduced to Bob Schmuhl, who was friendly and easy to work with. Bob made the whole process from start to finish very easy, not to mention the CR-V helping to sell itself by exceeding our expectations in most categories. After browsing the selection of vehicles, we test drove the particular CR-V model we were interested, and compared it with the new Honda Crosstour. The dealership was closing early as it was Memorial Day, so Bob assured us that the car we wanted would be ready to drive off the following afternoon. 24 hours later, and my Mom loves her new car, and we wouldn't have changed a thing about the overall experience. Friendly salesman, easygoing staff, and a generally quick and easy turnaround means we will surely be return customers of Bob & Community Honda.

Linda s

May 30, 2012

On Memorial day, I went out, with my son, to test drive cars and hopefully find one that I liked. Even though they were extremely busy, Bob Schmuhl went out of his way to make me feel like I was the only customer. He was very attentive, very knowledgeable about the vehicles at Community Honda and offered any car for me to test drive. He was very patient and I never felt like I was being pressured into purchasing a vehicle. That was the best part for me. I tend to keep my cars for a long time and hope to keep my Honda CRV for more than 123,00 miles like my Ford Explorer. He realized how hard a decision it was for me and I never felt like he was rushing me to get to the next sale. thank you, Bob. I did purchase a Honda CRV which I am extremely happy with and I know I can rely on Bob Schmuhl to be there when I have a question. I received a phone call to make sure that I am satisfied with my purchase and I couldn't be happier. I will definitely be getting my car serviced at the dealership and know that Community Honda and Bob Schmuhl will stand by their products. Very impressed with the whole purchase and absolutely love my new car!

skyebound03

May 24, 2012

I took my Honda to this dealership because of a Honda recall. When I got in my car and drove away a rattling noise started in the steering wheel column and it was non-stop. I took the car back and explained the problem. Two hours later I was told the mechanic did not hear the rattling on the test run but did find a loose screw and tightened it. Tightening the screw fixed the rattling noise. The service department did not take ownership of this mistake nor did they apology for having me return for more service and wait another two hours for my Honda be fixed. BTW the reason the mechanic didn't hear the rattling noise was because he had the air conditioning blasting on the test run.

ljsump1

May 23, 2012

Jennifer was professional, friendly & helpful. She had my car worked on & finished quickly & even a little ahead of schedule. I was extremely pleased with my service experience & she made that happen. Thank you.

lbconway4

May 21, 2012

I couldn't be more pleased with the folks at Community Honda. Dennis did a great job explaining the attributes of the CRV and making the whole experience an enjoyable one. I would highly recommend.

RenaeRandall

May 21, 2012

We were very pleased with the Service Dept. at Community Honda. We brought our 2003 Odyssey in because blower and air conditioning stopped working. Our service advisor Randy Pribyl was able to explain the possible causes of the problem and give us an estimate of the cost to repair. Randy was a former technician, and his diagnostics of problem turned out to be very accurate. We were very pleased with the repair price. Service was friendly and we were kept up to date along the process. Now the air conditioning is working great! Or as Randy told us, "It's blowing out ice cubes!"The Randalls

AZTECA FRED

May 15, 2012

VERY PLEASANT SERVICE EXPERIENCE - JENNIFER MET US, TOOK OUR CAR IN, GAVE US A GOOD ESTIMATE AS TO THE AMOUNT OF TIME IT WOULD TAKE TO DO OUR OIL CHANGE, SAFETY INSPECTION, AND TIRE ROTATION - CAR WAS READY ON TIME AT A DECENT PRICE - WOULD HAVE ALSO RECEIVED A FREE CAR WASH IF IT HAD NOT BEEN RAINING - VERY BUSY DEALERSHIP ON A SATURDAY MID-MORNING - GOOD SIGN AND WELL DONE COMMUNITY HONDA!

chemo

May 15, 2012

got a price and rebates from another dealer jerry the salesman told me a whole different thing so i checked with another dealer guess what jerry is full of bull if you want to get ripped off shop here

ChuckGagnon

May 11, 2012

Emanuel Lakerdas was exceptional in helping my family find the perfect vehicle for both personal and business use. He knew all the details of his product and was very straightforward with his responses to the questions I had for him.

Penny Ewanic

May 6, 2012

I brought my 2005 Honda Civic in for 70,000 miles service Randy Priby took care of me he told me the service would take an hour to an hour and a half. Within the hour my auto was ready. Great service! I would not take my Honda to any other dealer. Penny Ewanic

x3batman3x

May 5, 2012

I went here and found a silver mustang for $5800, i was very interested in it and had a very helpful salesman named joe who was extremely nice. After about a week a saw the price dropped to $5200 so i called joe to make an appointment and see what the best deal he could give me was and he got e out the door for $5600. The mustang is amazing and i love it to death, they had the mustang super clean both inside and out. It's a great dalership

Rich F

Apr 26, 2012

SEE COMMUNITY FOR A SMOOTH TRANSACTION !!! I purchased used 2009 Honda Accord at Community Honda in Orland Park, IL. From the beginning, I dealt with Community Honda's Sales Manager, Tony C. He told me on the phone that they would beat any other dealer, and he was telling the truth! Tony C and Community were more accommodating than any of the other dealers I inquired to. They went out of their way to make me a great deal. (They were at least $500 dollars higher on my trade in than two other places I went to before). Community is the place to buy.

LaVerne Nichols

Apr 26, 2012

I brought my car to the dealership on Friday, April 20, 2012 at &:20 P.M. for a 7:45 P.M. appointment to have tires rotated, oil change and free car wash. I was told it would take approximately 1 1/2 hours. The work was completed at about 10:08 P.M. The wait time was excessive. Customers with no appointments were serviced before those with appointments. What's the point of making appointments? That's why I gave the rating above.LaVerne Nichols

jmmcbride

Apr 25, 2012

Outstanding customer service. Jason Siler kept me informed of the diagnosis and the cost of repairs. All were repairs were done within the stated time-frame.

Patricia Austin

Apr 23, 2012

Steve Surma was a great help to us when my CRV needed repair. He also noticed that I had not had my recall corrected so he made sure that was done also. He let us know what to expect and kept us informed every step of the way. Jeff was very pleasant also and explained what he was going to do and then came out to see us when I came to pick up my vehicle to let me know that everything was taken care of. I could go to Joliet and have my Honda serviced there, which is alot closer, but I have chosen to go to Tinley Park to Community Honda for my last three Hondas mainly because of the mechanics but also because I have had a lot of nice people helping me. You guys do an excellent job of keeping your customers happy. Thanks again, Steve and Jeff! Community Honda should be very proud of your work ethics!Pat Austin

latobolski

Apr 19, 2012

I purchased my '05 CR-V from this dealer and had to go back for an engine repair and they were cheaper than another dealer closer to my house. The people there are always friendly and I had my car back the next day. Thank you Community Honda!

printlady

Apr 16, 2012

Steve Surma is the ONLY service person to deal with. He makes sure everything is properly repaired and will go the extra mile to get repairs covered under warranty...he really cares about the customer! As long as he is working at Community Honda, I will continue to buy and get service at Community Honda.

brbedl1

Apr 14, 2012

my experience since buying my car and every time I go I for oil changes and regular maintenence I am satified. ALMOST everyone smiles at me and says hi.

peezee

Apr 10, 2012

I've been taking my civic to Community Honda for oil changes and service for a couple of years now as I have been working in the same area. I've avoided dealerships because my experience has always been poor and/or expensive. But my experience with Community has always been pleasant and fair, and will continue to go. If you what to keep your Honda running smoothly for years, then go to Community Honda. I wish I bought my car there!

pinstripes

Apr 3, 2012

The price was less than another quote I had from elsewhere. Matt was freindly yet businesslike. My car was completed within the set time frame.

JCad

Mar 13, 2012

The service department at Community Honda is outstanding. The service is done in a timely manner and they are very good about keeping you informed about the status of the repair. The prices are fair, the work is done well and everyone there is very helpful and polite. I have been a customer for years and have always had a very positive experience.

dziedzic

Mar 5, 2012

That you Steve Surma! I appreciate your going the extra mile in servicing my Honda Accord on Saturday.You truly went above and beyond.Looking forward to doing business again with you.Robin :)

Sunnymom9

Mar 5, 2012

con artists. Plain and simple. I called on a vehicle listed online. Asked if it was available, was told it was. According to thier website they have had this vehicle since October of 2011. good price, good looking car on online profile. I have them get vehicle ready, and run my credit to get approval before I even make the 1.5 hour journey there to go see it. I am told just before I leave that everything is great, and they are just waiting on me to come see the car and sign paperwork. I get there and the car is now where to be seen. They proceed to tell me how "sorry" they are but it all of a sudden is showing a check engine light, and come to find out it has a sludged up engine. they cannot sell me the car, then they try to put me in a POS Honda accord that has been put through the wringer with a cracked dashboard, and beat up interior and try to ask me to buy that instead, and ask me for more money on top of it! Insult to injury they keep trying to tell me how "honest" they are being and "had the light come on as I pulled away in the "broken" vehicle that I would have been stuck with a bum car for the next 4-5 yrs.." I think not! And to top it all off, neither one of them could look me in the eye the entire time! Steer clear of this place people! Personally I think They should have offered to pay my $50 in gas I wasted going there, and for my time!

ceejayes

Mar 4, 2012

We have been having our cars serviced at Community Honda for over twenty years and have always been a satisfied customer. Community Honda goes well betond what is expected to take care of their customers. At my last service appointment Jennifer Miller took care of the problem I was having with the transmission on my 2007 Honda Element. She went way beyond what I expected of her to resolve the issue to my complete satisfaction. I know that I can trust and count on the people at Community Honda to do the right thing. After the repairs were done on my Honda the car was like brand new. I have been amd I will continue to recommend Community Honda to my friends and family because of their excellent repair work and customer service. Finally, I have been a Honda vehicle owner (Civic, Accord, Element)for over twenty years and have been completely satisfied with their product and service.

CLiszka149

Mar 1, 2012

I ran over a glass bottle and I needed to have my tires checked to avoid a FlatTire. I am too old (84) to change a tire.She (Advisor) took care of checking my tires and pressure so I can drive withouta problem.I used to have my car serviced at Ed Napleton, Oak Lawn but now I will onlydeal with Community Honda. Great Service and People.Chester Liszka

ColRob

Feb 25, 2012

Bob Mancini was friendly, helpful and non-pushy. He didn't make us feel like we *had* to buy a Honda. He showed us in a respectful way why a Honda is a great deal. Because of his approach, we were more than willing to investigate a Honda and ultimately buy our car! Thanks Bob!

cindybielik

Feb 22, 2012

I had to take my car in for service and this was the first time using this dealership. Steve Surma was my service advisor and I have to say I am so impressed with his service. From the minute I stepped in the door, he was so friendly, super helpful and not pushy at all, even though my car needed additional service. I have been to many dealerships ove the years and I have never had someone this genuine and helpful. I would go out of my way to visit this dealership if I knew Steve would be my advisor.

Gary_Owhere

Feb 19, 2012

Prompt communications and verification when scheduling service appointments. Rapid processing after arriving, and takes time to gather information and ask questions. Accurate and detailed quotes on service and estimate time to complete. Good communications throughout the service experience.

unhappywhonda

Feb 16, 2012

I traded in my Civic Hybrid because of several problems with the battery and engine lights going off. It was only 2 years old. Each time I went in I was kept waiting for several hours. The last time i came in my civic had been in the service area for 2 hours but no one had even looked at it. After I complained the service manager stepped in and took care of it. In the end I bought a new civic and traded in the hybrid. The new civic has problems with a rattle in the dash but Community Honda refused to acknowlege the problem even though it is quite noticeable. The technician said it was normal road noise but there is definitley something rattling. Evetone who rides in my car notices it. For now on I will take the car to Joliet Honda. They have a better service department. I am just disappointed that there was no honeymoon period for my new car. It started rattling after only 25 miles. I also discoverd that I really got soaked on my trade in.

Forrest gump

Feb 3, 2012

They are not interested in making a fair deal but taking advantage of customers

sheila.o

Feb 3, 2012

I recently purchased a 2012 Honda Civic from Frank Cleveland at Community Honda in Orland Park, IL. Frank was very knowledgeable about Civics and really listened to all my questions about the car. The negotiation process with Frank and the General Manager, Joe Vanerio, was quick and an excellent experience. Community Honda ordered the exact car I wanted and received it about a month earlier than originally expected! Frank took the time explain all the functions of the car and even showed me how to set up the Blue Tooth phone a week after I purchased my Civic. I would absolutely recommend buying a car from Community Honda and from Frank Cleveland.

Dana Romito

Feb 2, 2012

I stopped in at Community Honda this morning for an oil change and tire rotation. I did NOT have an appointment, but needed to get this service done quickly as I was on my way to my office for a meeting. Randy Pribyl (Service Advisor) was EXTREMELY nice accomodating and was able to get my vehicle serviced (an me back on the road) in under an hour!! Needless to say, I was VERY pleased!

mwalsh

Jan 24, 2012

The service department is great here! I am not "sold" things I do not need or want! Employees are AWLAYS friendly and helpful. Service is performed in a timely manner.

beamblack50

Jan 8, 2012

Community Honda exceded my overall expetations. Frank Cleveland was very friendly and knew everything about the car I was interested in. I would recommend Community Honda to anyone looking for a used or new Honda. Their customer service is outstanding.

mdmarek07

Jan 8, 2012

I currently own a 2003 Honda Accord that was purchased from Community Honda, and I am currently the first owner. I was in the market for a 2012 Honda Pilot EX-L, and had emailed the internet manager ( Ron Prochut ) on the current pricing, incentives, and financing that was available. I received a prompt response within 30 minutes, as to the required information I was requesting. I met with Ron Prochut, and Frank Cleveland upon my arrival at the dealership. We looked at and test drove the Honda Pilot. Knowing the reliability of Honda, and my current experience, we preceded with the writup of the vehicle for take home delivery. The paperwork was processed promptly, and the vehicle was prepped during that time. Frank Cleveland covered all options on the vehicle, and was not satisfied until ( I ), the consumer was comfortable with all the features that the Pilot had to offer. Frank did a thorough job in insuring that everything meet my satisfaction prior to departure. Frank followed up with a few phone call afterwards to insure if I had any questions that he would be able to answer. This dealership applied NO Pressure to my buying and insured that I was satisfied with my needs. The staff at Community Honda is BEST in CLASS. This is why I went back to them after 8 years to purchase another Honda. Their service staff for maintenance is TOP Notch, and they are honest and loyal in the work that is required for your vehicle. Kudos goes to Ron Prochut and Frank Cleveland...!

iwv06

Jan 4, 2012

I arrived at Honda between 7:30 and 7:40 am on Tuesday January 2. for a lube job.I finally left at 9:20 AM. Over 1 1/2 hours. This has happened a few times in the past. This is the first time I am writing about it. Why am I waiting 1 1/2 for a lube job that cost me 35.00. My time has value. I could go to any lube place and maybe pay the same but get out in 10-15 minutes.I also own a Dodge Caravan. The Dodge dealer charges me 39.00 for three lube jobs...and I am in and out in less than 1/2 hour.I left Honda very upset....why am i going to Honda for a lube job?

New Honda Buyer

Dec 29, 2011

I needed a new vehicle and was very hesitant to work with a dealership as I have two small children, not a lot of time to waste haggling over price and didn't want to be taken advantage of. I was more than pleased with the process of working with Community Honda in Orlandpark. Throughout the entire process I think I was genuinely treated fairly. Having done my research beforehand (3 months of searching), I identified the vehicle at Community Honda as being the best relative value comparatively to the other offerings available, both by dealerships and private party. They {Eddie] honored the initial sale price quoted me without having to haggle or jerk me around or "needing to check with their manager." They gave me a fair value for my trade in as well. In total, the process took 90 minutes from the time I arrived until I left with keys in hand...including a meltdown from my 2 year old. The next time I'm in the market for another vehicle, I'll strongly consider Community Honda first.

patdaun

Dec 28, 2011

I have been coming to Community Honda since 1992, specifically for their Service Department and having the pleasure of dealing with Jennifer Miller. I bought my first Honda in 1978, consequently dealt with three dealerships, and never had experienced the level of quality service provided by Jennifer. We currently own four Hondas ranging from a 1992 Accord to a 2007 Pilot. Jennifer is incredibly flexible with accomodating our schedules when bringing in our vehicles for service. My 22 year old daughter brings the '92 in for service and is very diligent with this process. Neither she nor I have any hesitiation with sending her in with the vehicle as Jennifer is always very friendly and patient, continually sitting with her and explaining in detail the service needs of the vehicle. Jennifer is always available to us by phone and has always contacted us to explain in detail any needed repairs, safety concerns, and cost involved before servicing any of our vehicles. I am constantly impressed with the quality and high level of communication which Jennifer maintains with the Service Technicians. She is very knowledgable, yet questions and ensures the necessity of any repairs. The quality of work has always been exemplary, and we have never had issues after repairs have been made to any of our vehicles. Jennifer is also very conscientious with cost. She independently investigates alternatives, shares options with us, and is always honest with her assessments and with the facts. Jennifer always makes an attempt to share coupons with us that we may not have immediate access to at the time of payment. Her estimates have always been either accurate or higher than the actual final cost. Furthermore, service to our vehicles has always been completed in a timely manner, usually being completed earlier than expected or on time as promised. Jennifer Miller has always gone above and beyond with her customer service. She is friendly, courteous, knowledgable, easily contacted and concerned about her customers. Based on my personal experience, Jennifer Miller has been the best representative of Honda that I have ever encountered in my 33 years of dealings with Honda, and that I've had the pleasure of knowing. Jennifer Miller is a true asset to Community Honda!

rbdommer50

Dec 28, 2011

Excellant service department! Took the time to find out exactly what was wrong and then proceeded to repair it.The on-line scheduling is a no-brainer and the car was washed for free.

obill

Dec 22, 2011

Service Representative Jennifer Miller really knows the meaning of service. My wife and I have dealt with her for years, and have found her to be very trustworthy and communcative, and she seems to put the customer first. When my wife brings our van in for service, I know Jennifer will treat her well and honestly. The few times over the years in which my sife wasn't sure about somthing, she had Jennifer call me and provide me with explanations, whcih were always clear and reasonable. The service we received was performed promptly and professionally.

Edglogowski

Dec 15, 2011

The work was complete on time. Jennifer gave me a good explanation of what was done. I have never had a problem at Community Honda which is why I travel from Homewood IL to have work completed.

Joe Lezon

Dec 7, 2011

Jennifer Miller is the reason why I take my 5 Hondas ( 2009 Pilot, 2-2007 Pilots, 2008 CRV, and 2007 Odyssey )to Community Honda for service as Jennifer has consistently insured that all details are attended to. Her sincere and attentive approach makes me feel at ease that all service will be done correctly on time. Also, the Service Department overall is very responsive and reasonable.

Lorrainepaglini

Dec 2, 2011

I have been purchasing my own vehicles for over 20 years having owned several makes and models of cars, and have found a gem of a salesman in Frank Cleveland. I and my family have been dealing with Frank for almost 6 years and have purchased 5 vehicles from him. I have complete trust in Frank to give me the best car for my needs. We have purchased new and used vehicles from Frank Cleveland and his concern does not stop when I sign on the dotted line. He always asks how the car is performing and is interested in the reason I am servicing my vehicle. He even helps out with my interactions with the service department to make each visit go as smooth as possible. I recently have moved out of the area, and Frank has helped me in making important connections to the honda dealership near my new home. But, of course when I am ready for a different honda----I will treck on down and SEE FRANK---and so should you.

CLiszka149

Nov 28, 2011

This was my second Service visit to Community Honda, and both times I wasvery satisfied. My Honda gives me reliability and reasonal maintenance.I will be returning for Service as instructed.

soldonhonda

Nov 26, 2011

Excellent Customer Service experience every time we visit. Tom Maloney is quite possibly the best auto dealer representative one could ask for. Over all the dealership is very easy to work with this is something you must experience for your self.

Robinnilsen

Nov 23, 2011

We were Happy with how respectful Dave & everyone was. We don't often feel this way about car dealers. We worked out an except able price without making us mad. He was very curtious when showing us how to use the van. Robin Nilsen

MacND85

Nov 18, 2011

I had a great experience purchasing a new Accord from Community Honda. Dave Thompson was great to wrok with it and Ed Bilo the Manager made the deal work. I traded in two cars and the guys were able to make the financing work. The entire process was fast and without surprises.

turfman

Oct 10, 2011

In my 30 years of purchasing both new and used cars, I have never experienced amore enjoyable car purchasing experience thanat Community Honda in Orland Park, Il. Frank Cleveland was great!! Not only did he treat me as a customer with honesty andintegrity, he was extremely knowledgeable and thorough about all aspects of the vehicle, with explaining the standard and optionalequipment on the vehicle as well as the maintenance minder system. Frank went above and beyond assisting with my new car needs. He is a true professional from the word go! When I am ready to make my next new car purchase Community Honda andFrank Cleveland will be first on my list. Thank you Frank for being you! Kevin Lauffer

NatalieCRV

Sep 30, 2011

This was a great place to buy a car from. I wasn't looking forward to car shopping but mine old one had recently blown up! Thus, I had no choice... lucky for me I went to Community Honda and they sent Frank Cleveland to me. He's a wonderful sales person, friendly, listen to what you want and makes sure that you are happy with your purchase. He isn't overtly pushy and addresses all your concerns. If you need a new car- go see Frank, you'll be glad you did!

bruceklier

Aug 15, 2011

Appointment time was 12:30. Vehicle sat in an outdoor holding area for more than a hour after the appointment time. Once the vehicle entered the shop, it sat apparently unattended (hood up, work light in engine compartment but no activity) for a long time. It appeared from observation as if the mechanic actually had 2 vehicles in his care at the same time. About 3:00, I asked the consultant for an update and was told that the hood cable was "probably" stretched and the hood latch was rusted (with all that grease on it? I don't think so!) and needed replacing. I opted to replace the hood cable and clean and adjust the latch (it looks shiny and new). The "book rate" for these 2 jobs is exhorbitant!I have been considering moving my maintenance and repair business from Napleton due to convenience. After an 11 year relationship with Napleton (vehicle is a 2003 bought from them and service frequency will only increase), they still very actively pursue my business through reminders and service coupons. Community does not seem to do this. I think I my well reconsider making that move.

AnitaArndt

Jul 10, 2011

Had appointment for 8:45a.m. Given eta of 1-2 p.m. By 1:00 car not even looked at. What are appointments for????? Not done until 4:30p.m. No offer of loaner car or a ride home!! I just wish they would have told me they were running behind at some point. Then I would have made other arrangements, but I thought my car would be done by 1 or 2:00 pm. I will never take my car there again for service nor would I buy another car from them.

darryljake

Jul 9, 2011

Good service,very professional,explain what needs to be done and the cost of service.I have my car service here since 1996.I bought my honda from them.

karenmaren

Jun 20, 2011

It was my first time going to Community Honda for any type of service. I bought my Honda used from a private party owner. I took my 2008 Honda Civic in for an oil change. And the nice young service advisor greeted me right away inside the service garage. He walked around the vehicle with me and found a few scratches and paint chips on the rear bumper. He advised me that community honda offers free body repair estimates. I didnt know that any dealership did that ! So i got a free estimate on damage to my vehicle i didnt even know about!! And then Matt said he would get me in for an oil change and reccomended to change out the transmission fluid and rotate the tires. He explained the benefits to me of doing these services. And he also answered all of my questions. He got me out of the service department earlier than the time he promised! Thats 5 stars in my book! Overall it was a pleasant expierence having my vehicle serviced at Community Honda. The young service advisor made it a pleasant comfortable expierence ! This dealership also offers free car washes and has a pleasant waiting room! The cashier was very courteous ! I will definitely return for service and i'll make sure I see Matt Krugman!

bkmemon

Jun 3, 2011

Went to get oil change and automatic lock fixed. The dealer informed me that it would be $100 to diagnose the problem, but that $100 can be applied to repair costs. At the end, they charged me $250 for about 1 hour of labor plus costs. Service manager did not want to tell me how long it actually took to repair the car.Plus, they charge 5% of labor for "service fees" which I was not informed of upfront. I wish my business could add 5% to the cost of everything for service at the end. All the employees had the attitude as if they were doing me a huge favor by repairing my car. Jason Glenn, the service advisor, is particularly greedy.

blackkat42

Apr 1, 2011

Sales associate, Frank was extremely helpful. He offered options and ideas. I was very comfortable making my purchase. This was my third purchase from Frank. I would not want to work with anyone else. Finance dept was helpful as well. I was grateful to receive all the promotions available!!!Great purchase!

Julie2011

Mar 2, 2011

Community Honda of Orland Park is truly a step above the rest! Eddie Bilo offered excellent customer service and follow-up via phone, email and in-person without any high pressure sales tactics. Eddie's attention to detail and patience with all of my questions was much appreciated. He honestly worked with me for over 3 months, beginning with an email inquiry I sent online, follow-up calls and emails and 2 visits to the dealership! Needing to trade in my old Accord sooner than later, I researched all of my options carefully, debating whether to buy new or used and if I should buy another Honda. Eddie presented different vehicles and options for me to consider, while being mindful of my credit, low down payment, lower trade-in value for my 2000 Accord LX (250,000+ miles), my need to buy an affordable car at a lower % rate that would fit my kids comfortably AND my need for great gas mileage and lower monthly payments. I was very impressed! When I brought the kids and Grandma in on a Saturday morning, Eddie and Wayne Neven worked timely and expertly as a great team. They made me and my family feel right at home for the test drive, to complete the paperwork and to review of all my car's features before I drove it off the lot! We really love our 2010 Civic LX and I couldn't be happier! Most importantly, I love that what began as a very stressful experience for me, became a memorable one. As a loyal Honda customer, I know I made the right decision. I received nothing but excellent customer service at Community Honda from start to finish and I'm still smiling. Thanks Eddie (and Wayne)!

turtlehead

Jan 29, 2011

My family and myself have been using to Community Honda for years, we have bought many cars and will only take them to this dealership, they have always been honest, upfront and never pushy. I know when going there I can get in and out with no pressure and in minimal time. The free car washes are great and the friendly staff treats you like family. Thanks and we will continue to recommend Community to everyone we know.

Damian1

Dec 17, 2010

Purchased a 2011 Honda Pilot Touring. Great vehicle this is my 7th Honda. They only get better every model update. This is the 6th Honda I have purchased from Community Honda of Orland Park. Mark Stadtman was my salesman, he made the buying experience quick and painless. Price negotiation was a 5 minute process, in and out of finance in 15 minutes. The whole process took 45 minutes in and out the door.Terry Keenan, the general sales manager was very helpful moving the process along.Community Honda is a top rate Honda dealer, from sales to service and parts these people are professionals. Make your life easy, buy your Honda at Community Honda, stress free, no pressure sales, quality service, great service hours for maintenance and repairs.

kathystreblo

Dec 17, 2010

My husband and I were shopping for a good used car for are 17 year old daughter. We stopped at Community Honda, Frank immediately approached us on the lot and helped us find exactly what we were looking for. He was very personable and was easy to work with. We bought a 2009 Pontiac Vibe for our daughter and she loves it. The sales manager Mickey was also very helpful and worked at making us happy. We had a great experience and I will tell my friends and family to go there. Thank-you, Frank and Mickey Kathy and Wes Streblo

mickeynorm

Dec 16, 2010

We bought our Honda mini van and truck brand new from this dealership. Our sales guy was nice (although I heard he is gone now) and the price was ok on both vehicles. The part that is HORRIBLE IS THE SERVICE DEPARTMENT. My van only has 45k miles on it but I have had to bring it in several times for weird things. Each time, they told me there was nothing wrong with it and to take it home. I brought it in for tire rotation and it took 3.5 hours, when they originally said it would take 45 mins. One time I brought my van in and told them that I thought one of the tires was leaking. After 30 mins they told me nothing was wrong and to take it home. On the way home, one of the tires died on me...nail in the tire. Also, we use to have run flat tires on our van and have done everything by the book service wise. When I brought it there, they were basically yelling at me because I didn't rotate my tires (they were the ones that supposedly rotated them). Turns out, Honda run flats are now being sued because the tires are BAD. Shouldn't they know that?So, I finally brought my vehicle to another dealership and they fixed everything I had originally said was wrong in one day! They told me they are unsure why Community Honda couldn't have fixed these issues and even called over to get my service record. DO NOT GO TO COMMUNITY HONDA -- EVER!

haitip

Dec 7, 2010

Everyone that we dealt with at Community Honda was very friendly and helpful. There was no pressure and no tension that you sometimes feel if you talk with more then one sales person. They were very willing to give a great price. I would definitely recommend them and also I will use them again myself.

chillyost

Nov 29, 2010

Friendly Staff, and the work was done in a timely fashion. I came in for tires and they check out the car and found out the battery need to be replaced. I had them both replaced in time for winter. My family has purchased 4 cars from them already and when I need another I will return again. Thanks you.

purplemav

Nov 20, 2010

everyone there is quite pleasant and helpful. they listened to my needs and filled them. i would definately buy another car there and continue to go there for service. i have bought 2 cars there and am quite pleased. since my review is too short i have to say something else........i would recommend community honda to my frineds.....

rosenbaum

Nov 18, 2010

I have bought 3 cars from Community and have always received fantastic service from everyone there. Would never go anywhere else to buy a new car or get a car serviced!! If you need any service you can be guaranteed to not be sold anything you do not really need.

Bobberbob

Nov 17, 2010

I just want to say that from the moment I arrived at the service department till the moment I left, I felt as if I was was the only customer, I was treated in such a manner that it made those dreaded days going to get your car serviced, long waits and unfriendly help a thing of the past....I again just want to say THANK you and I look foward to my next oil change and service visit. I will tell all my friends and family about this dealership, so look to see some new customers.

rxguy

Nov 17, 2010

I bought my 2000 honda from Wayne Neven over 5 years ago and every time I come in to get my car service he always stops by and asks me about my family and school. He really makes me feel welcome every time I come back to Community Honda. I have recommended him to my friends and family who have since then bought cars from him. Kurt

tjo474747

Nov 16, 2010

I bought a 2011 Pilot and it was the best experience I have ever had with buying a car. My salesman was Thomas Maloney and every question I had he answered. He made the process very pleasant and quick. They were also very fair with the trade-in. When it is time to buy again it will be with community honda and Tom Maloney.

fphanson66

Nov 15, 2010

The few times I've had to bring my 1997 CRV with 250,000 miles in for service, I have had a great experience with Community Honda. Employees are very friendly, helpful and know what they are doing. I have received a loaner car when a part was being shipped and I have received a ride to the mall while my repairs were being done. This is going beyond great service in my opinion. I will always bring my Honda here for service!

happyinahonda

Nov 14, 2010

I had a great experience purchasing a new car at Community Honda! Jerry Leveque was a pleasure to work with! Not once did I feel pressured or uncomfortable. Jerry was very knowledgeable and informative, and he seemed genuinely concerned with helping me choose the right car for me on my budget. I received a very good value for my trade-in, and we reached an agreement on the price of my new car without any hassle. I was also very impressed with how smoothly and quickly the financing and paperwork was taken care of. Thanks again, Jerry and everyone at Community Honda!

chrisbech

Nov 13, 2010

The service department was very friendly and professional. The service needed was explained to me before any work was done. My car was ready as promised and the price was as quoted. The waiting area was very clean. Overall, my experience with Community Honda has been exceptional.

MWitter

Nov 12, 2010

My son and I worked with Frank Cleveland at Community Honda to lease a new Honda Civic and found the experience to be extremely positive. Frank was very friendly and knowledgeable. My son asked me if buying/leasing a vehicle is always as positive as it was with Frank. He can't wait to come back in three years to purchase or lease his third Honda.Thanks Frank!

ucarzy

Nov 11, 2010

I could of bought somewhere else but ,the internet Maneger was very helpful and easy to work with . They worked me and did not try to push into a car I did not want .And they made sure that me and my wife understood all the devices on the car .Befor we drove out door .

dbruce

Nov 9, 2010

I walked into Community Honda with my friend for the first time and there is where I met Frank Cleveland who sold me my 2010 Honda CR-V that evening on 10/28/10. If it wasn't for the wonder Mr. Cleveland I would not of bought the wonderful CR-V that I currently have and never been so happy with. I love my new car. He has been checking up on me to make sure everything is going well for me as well as for the vehicle. He also convinced me in purchasing the package deal to protect my car which I agreed as I plan on keeping my new car forever. I just love it. I also got the automatic start; also another wonderful feature. I think Frank Cleveland needs a raise because he clearly doesn't make enough money as he's just too good of a salesman. Debbie

hairyhusky

Oct 29, 2010

I have been purchasing my own vehicles for over 20 years,having owned several different makes and models of cars, and I have found a gem of a dealership with Community Honda. I bought my 1st odyssey in 2006 and was introduced to and served by Frank Cleveland, my salesman. The dealership is very consumer friendly and always has a large inventory to choose from. All of the employees, including the service department, are very helpful. I have complete confidence in their service department and always go to Community Honda to get my cars serviced. The sales staff are friendly, but one individual salesman,Frank Cleveland, outshines them all, in my humble opinion. I have purchased 4 cars,2 odysseys, and 2 civics from Frank, and for every single purchase he has gone out of his way in making each purchase a very pleasant experience. But his interest in my cars does not stop after I drive away. He always asks how the car is performing and is interested in the reason I am servicing my vehicle. I could go to a dealership closer to my house, but I feel that because of Frank's attention to details and his honest concern for my satisfaction, I will continue to patronize Community Honda. As a matter of fact, I am anticipating another pleasurable experience as I purchase my 3rd odyssey today. How many times can other buyers say that? I wouldn't hesitate in recommending Community Honda for anyone in the market for new hondas or any used cars - and SEE FRANK!

daemicke

Oct 23, 2010

Paul Murawski was extremely well versed on Honda features, was enthusiastic about the cars and was always very professional. At no time did we ever feel uncomforatable or pressured to buy. We did buy a CRV from Paul and would highly recommend him to friends and family.

cikaga

Oct 20, 2010

Jerry Leveque is very patient and knowledgeable. I had very good deal from that dealer and I am very happy. Everything from first minute till last minute - they explane me step by step. And they gave me good deal for my old car. Good luck them! Arvydas

kerriewalsh

Oct 14, 2010

I am a Honda loyal customer. I had spent some time at two other dealerships in my area and had horrible experiences. I went to Community Honda (where I had purchased the car prior to the one I traded in) and boy, what a world of difference! Community Honda actually cares about its customers. In fact, Community Honda made my whole experience 100% remarkable.Special Kudos to Terry Keenan and Mark Stadtman as well as Richard Head and Jennifer Miller.

Charles and Sally Hostert

Oct 7, 2010

My wife Sally and I decided that we needed a vehicle that was a little smaller than the Van that we were driving so started looking around and a daughter recommended that we look at a Honda CRV AS another daughter had one and liked it. we happened to see one at a gas station and asked the owner if she liked it and she was very pleased with it and she gave me the sales man's card that she had with her so we visited him at Community Honda of Orland Park,IL. His name was Jerry Leveque so we called him to take a look and he was very nice on the phone so we decided to take a look. he was there ready to show us a new 2011 SRV and explained all of the features and we even took a test drive. we liked it. he was very thorough and made us very comfortable so we said that we would be back.the next day we were and started talking price and he further explaind all of the features in detail and we were impressed the ammout of time Jerry was willing to spend with us to explain all the features. he worked hard to come up with a deal that we were happy with and we decided to buy. all went well and Jerry followed thru and arranged for us to bring the vehicle back for installation of a couple of dealer options that we selected,loaner vehicle and all. Community Honda is a well run dealership.we are a very senior couple that have purchased quite a few new vehicles and this was our nicest experience. Jerry Leveque was great!

rylib27

Sep 27, 2010

Great Price and Great service. I have bought 4 cars from this dealership and never had a problem once. They always return phone calls and thats even after the sale. I believe that anyone should feel comfortable working with them on car. I even driver 40 miles to get there instead of other dealerships

yoksas

Sep 26, 2010

I've just had the most pleasant experience for a leasing a new vehicle from Community Honda of Orland Park. I was on a time sensitive schedule as my current lease from another car manufacturer was expiring on Saturday. I contacted Community on a Wednesday morning and spoke with Eddie Bilo. I gave him my requirements and he got back to me within an hour with confirmation that he had a vehicle that met my needs and pricing parameters. I met with Eddie and Wayne Neven that evening to view the vehilce and go over the pricing. Both Eddie and Wayne were courteous and very professional and were able to answer all of my questions. On Thursday I test drove the Honda Pilot that I have now leased. Wayne took the time to explain all of the features on the Pilot and how to use them. I was able to pick my Pilot up on Friday afternoon and Wayne again went through the Pilots features in more depth to make sure that I knew how to opeate them. I will certainly be looking to Community Honda of Orland Park for my future car needs.

blmaciu

Sep 24, 2010

My experience at Community Honda in Orland Park, IL was great! My salesman was very friendly and really listened to what I wanted out of a car. This was my first time buying a car so at first I was nervous, but they made me feel at ease and I know I made the right decision to go with a Honda Fit! The process was much more simple and fast then I expected. Great dealership and great cars!

1sharpie2

Sep 22, 2010

The sales people were very professional and nice and not pushy. Service people were also the same and nice. This dealership is very convienent in its hours of being open and offers nice amnenities in the waiting room. The dealership is always clean inside and out.

gailcooks

Sep 21, 2010

I found Community Honda of Orland Park very reliable and extremely fair in price and service. They are very friendly and courteous. They are one standup Dealership! I would highly recommend them. I have had my car serviced there and they have done a terrific job and are willing to work with you. Thank you again Community Honda

kevinmullin

Sep 18, 2010

The negotiation of price was quick and not dragged on, we got to a price that was agreeable to both parites quicker than in my past car purchases in 2007, 2003, 2000 etc.Both Eddie and Paul were fair and pleasant to work with. Also very personable. RegardsKevin MullinThe negotiation of price was quick and not dragged on, we got to a price that was agreeable to both parites quicker than in my past car purchases in 2007, 2003, 2000 etc.Both Eddie and Paul were fair and pleasant to work with. Also very personable. RegardsKevin Mullin

burtseva

Sep 15, 2010

Very good experience. Jerry Leveque is very patient and knowledgeable. We spent a few hours and test a few cars before made our choice and everything was very friendly. The process of signing all necessary papers was also quick. I will recommend this dealership to any one.

aridekel

Sep 14, 2010

Very positive experience. Jerry was courteous, patient and knowledgeable. We spent a few hours at the dealership and were treated in a formal yet friendly manner. The process of signing the lease was also quick & efficient. I will recommend this dealership to any one.

jchorba

Sep 14, 2010

I had a very good experience at Community Honda of Orland Park. I didn't feel that high pressure sales or that I needed to haggle over $50. Very friendly and nice. I would recommend this dealer along with my sales representative for future business.

mnd0711

Sep 9, 2010

We didn't have to haggle on a price! They gave us a good price right from the start.Very friendly! I would highly recomend them. We will be using them for service, but I can't comment on that dept. as of yet. No dissappointments!!! We used Honda website to contact 4 dealers for price. They were one of two to contact us within 24hrs. All prices from each dealer were within $100.00. However, since we had previous contact via internet, they gave us great price after we came in for a test drive. I did my research before we shopped. The final price was way under what i was expecting to pay, so we purchased the extended warranty.

Art Tuscher

Sep 5, 2010

The salesman, service manager, and general sales manager were all proffesional and cordial . All of my questions were answered concisely and honestly . There was no haggling with anyone involved in the sale. I would recommend this dealership to family and fiends.

jperfect

Sep 4, 2010

I had a fantastic experience with Community Honda and Mark Stadtman. I had an idea of what I wanted going in and had researched dealerships in my area, finding Community Honda as highly recommended. Mark took the time to go over leasing versus buying and helped me figure out what was best for my situation. It turned out leasing was best for me and Mark worked with me to get the best deal. I never felt rushed or pressured in any way. I would highly recommend Community Honda to anyone and would also highly recommend working with Mark.

happywithit

Aug 26, 2010

I am internet savy and searched for a long time----I could not be happier with my experience. The price was excellent for my Honda Insigt Lx 2010. I would highly suggest you take a peek at the folks at Community Honda I worked with Dennis and Ed.Take a look at them you'll be happy with your experience.

copskid

Feb 2, 2010

Our buyng experience was the best in 38 years of buying a new car! From start to finish it was super! Kudos to Gerald Leveque and all we came in touch with! Mr. Leveque was a true Professional. He was knowledgable, polite, and extremely pleasant. We feel like we have made a new friend in him. We know we can call on him for anything we need. He is an asset to your company! Sincerely, Maureen D. Moore P.S. I LOVE MY NEW HONDA!!!!!!!!!!!!!!!!

FunnyGal

Dec 29, 2009

I had a great experience at this dealer and they wanted to make sure I made the right decision on my purchase. Friendly staff, no gimmicks. You can't beat free car washes especially in the winter. I'm really happy to have my new car, quite pleased I got it at Community Honda!

Lindaangel542002

Dec 23, 2009

Overall I feel the service was good. I do feel finance made some errors that should not have transpired and I am not happy about. Jim Lojas provided excellent customer service and the original and last finance manager I spoke with corrected the problem. I am not happy with the finance rate I received. I really felt welcome at the dealership and I am greatful for that. Sincerely, Linda E. Bennett

happy63

Dec 5, 2009

This was my first Honda purchase. Wayne helped me find the right Civic to buy after I told him what I wanted in a car. The price fit what I wanted to spend. There was no pressure to buy or to upgrade. I was able to learn about Honda and the service that is available to me.

Larry Stone

Oct 11, 2009

I was just well taken care of ,they were efficient, patient,very easy to talk with.Wayne explained everything in detail and the overall experience was rewarding. We were able to find a common ground, and work from there to make a deal that was benefit for both parties. Thank you very much, I'm glad I'm still a honda Customer.

021945

Sep 29, 2009

We made our second purchase last year at Community Honda. We have an '03 Odyssey which is still great (100,000 miles now) and purchased a Fit last year. I went to a couple other dealers and received the best and most friendly service from Community. One other dealer, not having a Fit with manual transmission, or not able to find one since the 2010s would be coming out soon, was very pushy trying to sell me a Civic, which I didn't want. Community found the Fit I wanted and the price was very fair. No sales pressure, no pushing the warranty, their financing or options. Everyone was very friendly, the whole process was quick and painless, and I got exactly the Fit I wanted. We take both our Hondas there for servicing (so far just routine maintenance, we haven't had any serious problems)and service is very good. Only complaints are that sometimes service takes a little longer than they estimate and they have a very poor choice of reading material. I have learned to bring a book.

mainebaby

Sep 29, 2009

We are supremely happy with our Honda Pilot and our buying experience was the least stressful of any car purchase ever. Our salesman Jim Lojas was very knowledgeable and pleasant to deal with - we never felt "pushed" into making a purchase. When we're ready for a new car in the future, we will definitely go back to Jim and purchase a Honda.