Copeland Chevrolet reviews

Julie F

Jun 30, 2016

My 2016 Chevy Malibu purchase was great. Everyone was very helpful. Rodrigo was very knowledgeable, easy to talk to and extremely patient answering all of my many questions, even days after my purchase. I did the paperwork with Steve and he made, what I thought would be a difficult process very easy. I would definitely recommend Copeland Chevrolet to everyone I know.

S&JHerron

Jun 29, 2016

After many months of consideration and saving, we were able to buy a new 2016 Silverado. We first started dealing with Ed in January. We picked up our new truck Monday...just two days after starting the process...and it being a weekend! Our sales person, Eduardo was very kind and helpful. But the person who got it all done was Steve Buchanan! Thank you guys, all of you, for helping to make this purchase a reality!! We will continue to refer our family and friends to Copelands dealerships!! And might even drop off some cookies!!!

mg1979

Jun 27, 2016

I recently purchased a 2016 Suburban from Copeland Chevrolet. They were so helpful and helping me pick the right car with the right amenities for my family. They even had the car shipped to Florida where I live. I could not have been happier with the experience.

steve

Jun 19, 2016

We found the service and experience to be efficient and professional. Our quedtions were answered promptly and happily. We highly recommend Copeland Chevrolet for all your sales and service needs.

Patricia

Jun 18, 2016

Copeland will pick up my car at my place of business and service all my needs. No hassle. Very friendly and helpful staff. I would recommend this dealership to my friends. In fact, both my manager and assistant manager service at Copeland as well.

CamaroTurboRS

Jun 17, 2016

I would like to take the time and extend another thank you to Copeland Chevrolet who was able to get me the exact Trim package and color I wanted in the new Chevrolet Camaro. I picked up the vehicle within 24 hours after explaining my exact exterior, interior color choices, and most importantly 6 speed manual gearbox, even though it wasn't on the lot when I stopped by. Mainly I would like to stress if you are planning on shopping multiple locations to find a specific car, save your efforts and go to Copeland they can get you anything you want in a timely manner. Special thank you to Laura in Finance who did my paperwork and Ed who helped get me the car I couldn't wait to drive. -Rory

Janet

May 21, 2016

My husband had his truck towed to copeland, that was our first mistake. He was told that it was his fuel pump and would cost $900, so he authorized the repai, the next day he received a call that the wires were broken and needed repais as well but not to worry it was included, ok the next day he gets a call the module is gone too. He believes it was the module all along since they first Installed the fuel pump and realized it wasn't that. Well $1275 later he took his truck home. My husband called a local gm dealership and was quoted cheaper prices in the parts, once he brought it to the attention of the service advisor he lowered the cost of the parts. We were offered 10% refund after posting a negative review but quite frankly I find that insulting

Maggie B

May 15, 2016

I have never had a better experience than the one I had at Copeland Chevrolet!! From before even walking through the door,my emails back and forth eith Scott, to walking in and having Russel be the most personable and knowledgeable salesman I have ever encountered. Ed and Tom were so helpful and made feel so comfortable. Steven was so patient and worked really hard to get me the best deal. Everyone was so friendly and professional, addressing me by my first name as soon as I walked in the door. They all know the true meaning of customer service!! Thank you All

MamaBear

May 15, 2016

I called at the end of the week and spoke with the manager. I asked if a specific vehicle was in stock, still. He checked and said yes. I told him that I would not be able to make it in for 2 days due to how far away it was to me. I stressed the fact that I am highly interested in this vehicle and that I was almost positive I would be putting in an offer, I just wanted to test drive it. I asked if he would hold it till I came in. He said yes and he couldn't wait to meet me. I set up a time to come in and verified it the night before. Again, making sure they were holding the car for me. The day I went in my name was on the welcome board, I thought that was a nice touch. I went in and said hi, that I had an appointment. They pulled out my paperwork with the car I was looking for and got me a salesman. A minute later our saleman comes back to us and says "I'm sorry, that vehicle was just sold half an hour ago here are other cars that are similar" wait.. What? I got up and left. That is NOT how you do business. I set up an appointment for a specific vehicle, I went to my said appointment on time. I was told by the manager that they were holding it for me. I wasted gas and time driving to them to find out they sold it while I was on my way up there! I will never do business with this company and I will be informing all friends and family to do the same. Very disappointed.

Dave from California

Mar 6, 2016

I live in California and found the car I was looking for at Copeland Chevroletthat is about as far across the US as you go. Ivan and his team made it a smoothtransaction I set up shipping and could not believe how easy it was. Thanks toto Ivan, Steve and their crew I'm enjoying my dream car.Dave

Eric Cruz

Feb 17, 2016

Tony Mendoza was a great help when purchasing our new vehicles. He was very thorough, explaining everything in great detail. He presented himself in professional manner like no other. i have recommended him to all family and friends that are looking to purchase any new or used vehicles. On a scale from 1-10 i rank Tony (on performance, professionalism, and knowledgeable) a perfect 10.

gingerg

Dec 31, 2015

everyone that i dealt with at this dealership was professional and went above and beyond to make this transaction easy and painless. would recommend them to anyone looking to prurchase or lease a vehicle. the sales manager, salesman and the finance officer were especially helpful. don't hesitate to do business with this dealership. aside from everything else the overall cleanliness of the showroom and rest rooms was impressive.

chevyheartburn 2008

Dec 13, 2015

My 2008 silverado with 63,990 miles, check engine light came on so i brought it into Copeland Service Dept. They told me that it was a P0300 code (engine misfire). The service dept. kept me informed of the progress. After several days and $736.00 later i was informed that the engine needed a new camshaft & lifters and that would cost another $4500.00 because G.M. would not cover it. I said no way and picked up the truck. On the way home the check engine light came back on. I took it to another Dealer and they took the fan belts off the truck and the chirping noise coming from the engine did not go away. The other Dealer told me that G.M. sent a tech service bulletin out and they know about the faulty camshaft & lifter problems on the 4.8 & 5.3 liter engines and the Dealerships are aware of it. I feel Copeland took me for a ride in my own truck for $736.00 without any repair to the problem.

John Frye

Dec 12, 2015

I thoroughly enjoyed the interactions that I had with Russell Grant (salesman), Jason Pappas (general manager) and Steve (business manager). I was seriously looking to buy a new car for my wife for Christmas and had actually spent a few days tire kicking at quite a few dealers. I had narrowed our vehicle preferences down to either a Ford Explorer or a Chevrolet Impala, depending on whether my wife preferred an SUV type vehicle (Explorer) or a full size sedan (Impala). I am not the type of person to buy on a first visit. I like to view what's available, visit a lot of dealerships, get a feel for the people at the dealership, etc. I was impressed when Jason came out to speak to me after my first visit and test drive of an Impala at Copeland, but did not put any hard pressure on to make a deal immediately. He made it known that he wanted to sell me a car, but he did it without being too pushy. Copeland Chevrolet was actually one of the last dealerships that I actually visited, but my initial impression was favorable enough that I put them on my short list for round 2 of my vehicle shopping, which was the point at which I had already been approved by my bank for financing at a nice, low rate (3.24 percent) and ready to actually drag my wife around in order for her to test drive the vehicles and make the final decision. Our decision day came (Thursday, December 10th) and my wife and I started hitting the various dealers on my short list. She actually drove the Impala first, was suitably impressed and showed a preference toward the highest trim level (2LTZ). We then headed to the Ford dealership that had an Explorer that was on my short list, went into the showroom for assistance and waited and waited and waited and waited. We couldn't find a soul in sales. Some lady in a second floor office window kept looking at us, but obviously didn't summon anyone to help us. We then went to Copeland Chevrolet and she test drove the vehicle that we ultimately bought, but we didn't buy immediately. We decided to try that Ford dealer one last time, found someone willing to put a dealer plate on the Explorer, she test drove it and.................her personal preference went to the Explorer by a slight margin. Truth be told, she really enjoyed both vehicles. Now came time to chat with the manager at the Ford dealership. The salesman I had dealt with in previous days was supposed to be there from noon time on, but was a no-show. OK, things happen and we are now talking with the manager anyway. He's higher in authority, so I figure this is better. Well, any thoughts of a deal quickly blew up when he openly questioned my veracity when I told him that I had offers from other Ford dealerships on the same vehicle/option package that were clearly $700 to $750 lower than his. Rather than sharpen his pencil and do some extra math, he opts to sit and argue with me on whether or not these other Ford dealerships really offered the prices that I mentioned. It may have been a negotiating tactic on his part, but it just rubbed me the wrong way. My wife and I then started down the road toward Ford dealer #2 with the offer currently sitting at $750 lower than Ford dealer #1. I get five minutes down the road while my wife and I are both flabbergasted at what we perceived as disrespectful conduct by the manager at Ford dealer #1. Already a bit incensed at how we were treated, I then started explaining to my wife that I was also a bit miffed at how Ford treats veterans with incentives. Ford only gives a veteran discount if you are active duty, retired or within a few months of actual discharge date. Chevrolet was not pulling that crap. Their discount worked to the benefit of all veterans, even old goats like me that got discharged over thirty years ago. At that point, my wife says that her preference for the Explorer wasn't that much over the Impala, so let's skip Ford and start negotiations with the Chevrolet dealers. Agreed!! We decided to return to Copeland C

Don ONeil

Dec 7, 2015

Had my first experience with your service department on this vehicle and I have absolutely no complaints because it couldn't have been any easier. Inez was great with her assistance. She had the loaner car ready for me as promised and the fix on my car was done much faster than I had expected since there was a chance that the dash would have to be opened up. No complaints here thanks to the efficiency of your service department.

Jake6140

Nov 24, 2015

I recently drove to Copeland Chevrolet from Norther VT to look at a used Suburban. I texted my contact at eh dealership whenI was a hour out as he had asked. He told me ask for Ed Cushing, the manger upon my arrival. It was a Sunday at 3:00 pm and it was raining out. The dealership was dead, I was the only customer in the place. When I walked into the dealership and asked to speak to Ed, I was pointed in his direction. I should have left then. Ed, the manger on duty, was so busy playing on the computer he could hardly lift his head to speak to me "what do you need" WOW, WOW no is that customer service. I explanined who I was and that I had been told to ask for him....... Yeah, what do need. He assigned me to a saleman. Nice enough guy but teh experince didn't get any better. The games began on my trade that had been worth 21k, but now was down to 18.5K wthout explantion beyond the fact that it was a "SL" not a "platnium" even though they had been told "SL" to begin with. Needless to say, I drove back to VT in the same car I arrived it

Silverado15

Nov 10, 2015

Copeland was able to take me on a very short notice for my 2nd service. They did a great job and the service was done quicker than quoted, which is always nice. I did not buy my vehicle at this dealership, but they still extended every curtesy and treated me as if I had been a longtime customer. Many thanks to Doug in service, great job!

Fred Munson

Oct 8, 2015

Would recommend this dealership to all my friends .Great service and the people are friendly .Car goes in and the car goes out .Very prompt .

Lloyd S

Sep 29, 2015

I don't think I have ever been treated better at any dealership when buying a car. I enjoyed it from beginning to end and the courtesy shown to my wife and me during the entire time was very friendly. I felt like I was dealing with family, not a car dealership. Jason, Lance and Steve were extraordinary to work with.

Maryjane

Sep 18, 2015

I've been bringing my 2014 Chevy Cruz into Colonial South Chevy for routine factory scheduled maintenance and oil changes. The service is always the best and staff exceptionally helpful. I would definitely recommend buying a car from this dealership. Mj McManus

M. Lima, Senior buyer

Sep 13, 2015

Impala 2LT Sales crew was good & helpful. Only negatives: they seemed to try to hurry my decision on which car to buy. Once I bought car, the features were not explained that well. I am still reading the manual to find out how to use features. I would have deliberated a little more on which of the cars I had viewed.

BRobertson

Sep 9, 2015

I purchased a 2015 Spark and I absolutely love it. My experience at Copeland was easy and hassle free. Everyone from the salesman to the finance department was polite and friendly.

VoltOwner

Sep 1, 2015

I visited Copeland after seeing a listing for a Chevy volt online. The overall experience was great. Everyone I dealt with were really personable with no hard sales tactics. They beat two other dealerships on pricing, and made the process as easy as possible. The only small complaint is that the online ad for the car had a large rebate included that I didn't qualify for, but I found that's typical for most dealerships (at least Copeland doesn't include trade in amounts for their online prices, which a lot of others do!). I'll definitely be calling up Tony at Copeland for my next car.

gary c

Aug 31, 2015

copeland chevy help me same day ,megee chevy told me didnt buy the truck there would have to wait week or two copeland took me right away and fixed the problem

Kathleen

Aug 3, 2015

I was just looking but ending up buying because of the salespeople. They were very knowledgeable, courteous, helpful and considerate. I did not feel pressured to look, buy or test drive. Everything was geared to what I needed and wanted. When I test drove the Malibu I was reminded to drive like I normally do. To hit the gas, stop on a dime so to speak, go to any road and anywhere I wanted to. To actually drive the car. in the process of moving stuff from my old car to this one I forgot a whole section. When I went back for registration I was given a bag full of the stuff I had forgotten. The salespeople couldn't be more considerate of my emotions in helping me to adjust from a car I had had with my husband to one that I will now have by myself. Several days after I had possession of the vehicle I received a call from William asking if I had any questions about anything having to do with the car. Did I have any trouble using any of the features? Did I need instructions on how to use anything? That follow up call meant a whole lot. This dealership and the salespeople get two thumbs up from me. As well as recommendations to friends and family..

Nowen

Jul 29, 2015

I was looking to trade in my 2010 Chevy Malibu but was undecided as to what kind of car I wanted. I saw two 2014 Chevy Impalas that interested me. The first dealership I went to took forever to finally realize the vehicle was not on the lot but if I would come back in 2 days they would have it for me to test drive, needless to say I left with no intentions of returning.....The second impala was at Copeland Chevrolet in Brockton. I was greeted immediately and introduced to my salespeson Eduardo Peralta. Within minutes I was test driving the vehicle. We negotiated for a bit and came to a deal that I was more than satisfied with. I drove my new car home on Saturday and returned on Tuesday for the registration, inspection sticker and a couple of minor items that needed to be addressed on the new vehicle. All in all I am very happy with the my salesman Eduardo, and Steve in the finance office but mostly I LOVE MY NEW IMPALA...Thank you Copeland Chevrolet

#1 Bruins Fan

Jul 22, 2015

My service adviser was very pleasant and helpful to say the least.She was knowledgeable of the services rendered and quoted me a reasonable time period for me to wait and she was spot on.My car was returned to me promptly and enjoyed my visit immensely.

Vanna

Jul 14, 2015

You will love the staff in the service department the minute you arrive at this dealership. They just seem to really care about you and try to make you feel as comfortable as possible when spending money on fixing your car. I also found that their deal on tires was better than anywhere else.

Mike G.

Jul 13, 2015

The service center is great. The guy that met in the drive was so courteous. I was nervous that I was going to go broke fixing my car and he actually advised me of ways to save money. I thought he was very sincere and actually cared. I strongly recommend Copeland Chevrolet.

Bruce

Jul 13, 2015

I bought a new Camaro 1SS on June 27, 2015. Lance Harrison was my sales person. Lance was very knowledgeable, courteous and helpful. During the price negotiations there was no pressure at all. I felt completely at ease. We were able to quickly come to a fair an equitable price for the Camaro and for my trade in. I feel that I received an excellent deal. The next time I need to purchase a new vehicle, Copeland Chevrolet will be at the top of my list of dealers to visit.

Traverse owner

Jul 10, 2015

We have always been treated very well here. The service is excellent and we keep coming back.

Tom O'Brien

Jul 8, 2015

I took my car in to service for brakes. I thought it would cost a lot more than my local mechanic who I normally use. Not only was the price comparable, but the service staff was so friendly and professional. They use factory-covered parts which is important.

Brian Smith

Jul 8, 2015

This service department is great. I feel like they take care of you like your family. I brought my car in for an oil change and brakes. Everyone was extremely polite, professional and most of all trustworthy. I received a lot helpful information. I plan to purchase my next vehicle here. Just havent decided if Im going new or used yet.

KimM

Jul 7, 2015

I was very impressed with the expertise of Nick Naples. He was fantastic! Overall my experience was superb! Every person I met and spoke with rates at 5 stars! The friendliest dealership I've ever encountered! I highly recommend Copeland Chevrolet to everyone who is car shopping! I love my Sonic!

Ron L.

Jul 4, 2015

The smoothest purchase that I've ever had at a Car Dealership. I didn't have to deal with any high pricing or going back and forth with a Sales Manager. When I replace my 2nd vehicle within a Year, I'll be back to purchase here. I Highly Recommend Copeland Chevy.

Dani1974

Jun 10, 2015

Beware!!!! Service department is rude. I waited almost 1 hour after they looked at my car to check out. Ignore the coupons in the value pack. I called them because of the coupon but the add a bunch of extra limitations on it so that it cannot be used. My truck was in the garage for ten minutes and I was there almost two hours. When I called back to discuss I was spoken to by a very condense ding service rep!!! Not all women are idiots. I was raised by a mechanic ons only go to a dealer when it is my last resort. I will not be returning and will be sure to tell everyone I can.

gina

May 17, 2015

Very friendly service on the phone and in person. I was well informed of what the problem was. Service was done in a timely manner. I will return for service.

Twins2

Apr 24, 2015

Recently had to put a new engine in my 2007 Suburban. These guys were awesome. From the managers Jason Pappas to Rich Grondell, these guys came up with a plan for my truck. Service tech Chris Sylvia did an amazing and professional job on the install. Most importantly, they stuck to the exact quote despite having to replace a few small items that were not on the original quote. Fantastic experience!!!

Allie0406

Apr 6, 2015

I brought my brand new car in for routine service. They left the oil cap off and my check engine light came on. I just drove it out of the parking lot and back again and told them I smell fumes and my check engine light was on. I was told to take it home and bring it back in 2 days? I drove it home and the fumes were awful. My husband drove it right back If I had driven it to work the next 2 days my engine would have been damaged. I'm very disappointed with the service.

mrlh84

Mar 25, 2015

I brought my old Buick into the Service department and was welcomed warmly by Doug and Rich. I went over what i thought were my issues with my old Buick .They got my ride right and and got the job done quickly and right !You can tell when you have a skilled Mechanic work on you Ride.My Rainer feels like new. Thank you Copeland.Lance and Cassandra H

Ashnaude

Mar 21, 2015

We leased a brand new Chevy Equinox for our growing family. Scotty removed all stress and pressure from the experience. We had been to five dealerships where we heard lies, exaggerations, and felt an abundance of pressure to make a decision on the spot. Scotty immediately gave us his personal number and committed to working with us to make the best deal for our family. We sincerely appreciate his commitment to his customers.

dawn pirone

Jan 11, 2015

First off I own a Lincoln, so shouldn't of brought it to a Chevy dealer in first place, but they assured me they had a tech that was 20+ years with ford industry. I was lied to just to gain my business, like if you didn't have a qualified tech and equipment to service my vehicle then why not they me that and let me decide whether I want to continue with the service, isn't it my choice? They lied to me, keep my car for longer than estimated, not like an extra day, try 2 days longer, and my car is still not fixed.. lost out on 700 dollars and all they could say was we give it our best, take it to Lincoln have them diagnose and bring it back for a second try, really?

vsever

Aug 10, 2013

I had a very positive experience acquiring my 2013 Equinox lease. I had shopped around a lot, and feel confident that I got a great deal. Stan was a fabulous salesman that never made me feel pressured to close the deal until I was ready; I visited the dealership and discussed my options with Stan a few times before I finalized my lease without ever feeling sales pressure. The entire staff was actually very helpful and accommodating. In addition, I absolutely love my new Chevy Equinox. I already recommended the dealership to a couple friends.

nunnie25

Jan 1, 2013

We were in the market for a 2013 Chevy Equinox or GMC Terrain. We visited DeSantis because it is close to home. As soon as we walked in the door, Stan was there to help us. We were very impressed by his knowledge for all the questions asked of him, which we didn't find elsewhere no pressure from him, but also very personable and professional. Our experience with Stan and DeSantis Chevrolet was a very pleasant experience and we did purchase our Equinox at a price we could agree upon. I would not hesitate to refer any friend or relative to DeSantis.

MetalPants

Dec 11, 2012

My husband bought a brand new Trail Blazer several years ago from DeSantis and recently traded it in for a Dodge Challenger. Not only did he get a newer car but he also got a lower monthly payment. From test drive to pick up he had an awesome experience so naturally I was inclined to give them a try.Six months later, I stopped in and test drove an X3, Mercedes C300, and Hyundai Tucson. To my surprise I actually preferred the Tucson over the C300. The X3 was perfect but had high miles. Within a few days I was driving a new car.Not once did I ever feel pressured. I even felt bad for Stan because he stayed late to accommodate all the test drives. I didn't have to haggle with price and I did quite well with my trade in. (Bob was amazing with getting me exactly what I wanted price / loan wise)I am very pleased and would absolutely purchase from them again.

working_class

Nov 26, 2012

My review seems to be only the second negative posting here. Of course, it's easy to post a good review when nothing goes wrong, but a measure of a dealership's integrity (or lack thereof) must include a consideration of what they did or did not do when a problem arose. I found a nice Lincoln sedan on ebay, advertised as a car that "LOOKS, RUNS AND DRIVES LIKE ITS NEW" with "NO RUST, DENTS, SCRATCHES OR BLEMISHES." I was the winning bidder and I contacted Desantis Chevrolet to confirm the condition of the vehicle. John Sharpe told me the car was in top condition. I inquired as to whether the car had any rust, being so close to the ocean, and Mr. Sharpe emphatically stated, "There is no rust!" I had initially made a down payment through PayPal, and after double-checking with Mr. Sharpe that the car had no rust, dents, scratches or blemishes, like the ad said, I made the final payment. Unfortunately, I had a couple of transport companies flake out on me, and by the time I was able to get the vehicle transported the over 1100 miles to my home, the ebay buyer protection period had expired. The vehicle I received had a cheap paint job on it, which looked very nice in the pictures, but was able to hide the considerable amount of rust, along with various scratches and dings, that I was assured were not there. I was also dismayed to find out that the power windows would not work. A far cry from the promise that "THIS CAR IS AS CLOSE TO PERFECT IN EVERY ASPECT AS ONE COULD BE!!" Moreover, the pictures on ebay showed an Alpine stereo installed in the car, and I received a stock stereo with an Alpine manual in the glove-box. Clearly this was part of their bait and switch scam. I sent Danny Desantis a copy of their ad plus the vehicle inspection report and pictures from the transporter when he picked up the car, asking for a partial refund of $1000 to cover the difference in advertised and actual condition, or for the company to take the car back and refund my money, and Danny responded that he didn't believe me. Now that is a snake in the grass. I have your ad, plus close-up pictures and the vehicle inspection report from the transport company that picked up the car listing the defects, and you're still going to lie and say the car is perfect. Wow! Watch out with this company, they will do and say whatever it takes to sell you a vehicle, then refuse to take responsibility when something is wrong. Bunch of con-artists. Be careful or go to a reputable dealership.

Barbara Vail

Oct 15, 2012

I had a very pleasant experience at DeSantis Chevrolet, Brockton, MA. I appreciate all the help I received from Stan Klementowich, Sr. Sales Associate and Gary Lee, Business Manager. I also would like to acknowledge your Automobile Registration Assistant and your Service Department for their expeditious work when I returned for my Transferred Registration and Inspection Sticker. I am very pleased to say I would highly recommend this dealership!

marc.mcmorrow

Oct 12, 2012

After coming to the realization that I would need a new car, I started my car shopping experience elsewhere to get an idea of what I would be in for. The first few dealerships I went to were pushy, unkowledgeable and were trying to do everything to get me into a car even when I was unsure if what they were presenting was right for me.I was reffered to Desantis by my father who in turn was reffered there by a family friend in the business. I decided to go to this dealership which was well out of my way, but every bit worth it. I was immediately greeted by Stan who knew a lot about the type of car I was interested in. They had a large stock of that particular model (Impala) with varying years, colors and mileage. Stan took the time to show me just about every Impala they had available as well as some other options I might have been interested in as well. After a test drive I decided which car I wanted and Stan guided me through the process. In short time he was able to provide me with a finance option, switch my insurance and registration/plates to the new vehicle. The whole transaction was done the same day and I drove my Impala right off the lot.The man who sold my father his car (Gary) came into the office at one point. Even though I only met him for a brief amount of time when dropping off my dad's trade-in he still remembered me and made sure the transaction was going well with Stan, which it was.The car I ended up getting was a newer model with less mileage and a lower price than the other dealers. I am very happy with my purchase today.Desantis offers a no BS approach to car sales. They will not push you into a new car, but will work with you on a personal level to make sure that you get what you want. I cannot stress how happy I am with this dealership. If you are in the market for a new/used Chevrolet, do yourself a favor and check out Desantis.

muffie.aunt

Sep 25, 2012

I was a victim of being way overcharge for a vehicle that was a repo with 85,000 miles on it from another car dealership. To make a long story short I made a call to Desantis Chevelet and met my first guardian angel and then when I came into Desantis I made my second guarduian angel. I am just sorry I had not met them before I ended up in trouble with crooks.My guardian angels took very good care of me. They rewrote the wrong that had been done to me and put me in the best possible shape I could be in.Thank you again, Gary Keith and Gary LeeStaffon Brooks

spidermom65

Jul 22, 2012

I would recomended people to stop by and buy car at DeSantis Chevrolet at Brockton, I just bought a brandnew Chevy equinox 2012 and I love my new car. Stan Klementowich is an excelent salesman, he is very helpful, friendly, and informative.. Gary Lee the finance manager is very helfull too..

MelDonahue

Jun 7, 2012

What a fantastic experience! We viewed a used Tahoe on the website and decided to look at it in person. We met with a sales person, Stan K. As we were short for time on a Sunday afternoon, we explained to Stan that we were "no nonsense buyers" and did not want to play games expecially when it came to vehicle pricing & trade in. What a pleasant surprise to get a salesman that didn't play games! Our sale was very straight forward and we think all involved came out happy. We got a great vehicle at a fair price and we think DeSantis got a decent vehicle in trade and also made enough profit to make the sale good all around. Stan was sure that the minor repairs that needed to be made to the vehicle were taken care of and Gary was great finalizing the financing paperwork. Service was very accomodating when providing the parts repair and sticker. Over the past 2 years my family has purchased 5 cars, all at different dealerships and this last purchase made at DeSantis was the easiest of all. Communication was great, things were done when they were supposed to be done, and best of all we love the Tahoe. Thanks to all involved!!

george 1955

Jun 3, 2012

I was treated very good. I felt no pressure from anyone and Manny Furtado went above and beyond to help me out. When it is time for another truck, I will definitely go back to Desantis Chevrolet.

sep512

May 23, 2012

Paul was very helpful and thorough. I felt like I was being talked to and not at He made us feel very comfortable with him. He described what I was getting so there were no questions when I drove off the lot. I will highly recommend people I know to go talk to him in the future.

msgpollard

May 17, 2012

At an oil change, Bryan informed me of a transmissions fluid leak and offered to show me the areas. The technician Chuck also explained why and were it was happening. Bryan obtained all the information and gave me a quote before my Trailblazer oil change was done. I returned a few days later and, because Bryan was with another customer, Mike stepped right up and assisted me promptly. I left my vehicle at the dealership and Mike called a few hours later to let me know how things where progressing and that he would call when the repair was completed. As he said, Mike called when it was completed. When I arrived Mike explained the repair and that the final cost was less than the quote. I paid my bill and while doing so found that Mike had gone to get my vehicle and brought it to the door for me. Thank you Bryan, Mike and Chuck you are the best compared to other Raynham dealer I had been to previously.You can be assured I will be back with my families other 3 vehicles.

amyandmikesma

May 17, 2012

After visiting another dealer in the area and coming away VERY disappointed, it was great to walk into DeSantis Chevrolet and receive the BEST service we've ever experienced at a car dealership. It was low-key, friendly and altogether a very pleasant car-buying experience. We would recommend DeSantis to all our family & friends.

alfredo cantero

Mar 21, 2012

He was very helpful with the service i needed for my automobile.He was also very nice and curtious with a great smile and attitude

peberardi

Sep 30, 2011

my experiences at desantis has always been positive and the time they take to meet with customer satisfaction is outstanding. they helped me understand my needs for a vehicle and actually helped make up my mind if I really needed another truck or not. I bought a car because that was my need, not necessarily what I want these days, it's what I need to be economical.

tpartridge

Sep 27, 2011

we were looking for a car for my wife that was reliable and good looking and adealership that would stand behind it afterwoods, we were very happy with our salesman and the car and the followup ofthe dealership

nmcmorrow1

Sep 8, 2011

I recently bought an automobile from DeSantis Chevrolet,my experience was absolutley wonderful and painless. I have been to many dealers and never had such a pleasant experience. The salesman was very helpful and not to overbearing. Paula from the internet sales is the whole reason I came into your dealership..she was efficient,friendly and really knew her stuff! Thank you so much and when Im in the market again for a new car I will be back and I will be sure to tell my friends!

maryokeefe

Aug 30, 2011

As always eveyone I delt with at DeSantis was very friendly when i went in for service, especially Shannon. :) i have purchased 2 trucks from Desantis, one used and one brand new and i recommend this dealership to everyone.

alcarm

Aug 27, 2011

Anytime I have work done on my Cadillac or Colorado the people are very frienly and obliging. The work is quickly and the prices are good. I have nothing but praise for the people and Desantis Chevrolet.

g.perreault

Aug 26, 2011

My experience here is a always a good one. I have bought all my vehicles here from 1981 to present (last purchase was 2009, a certified 2006 Monte Carlo SS)and during those years I have purchased new everything from a 81 chevette to a 86 corvette including several pick-up trucks. I recommend DeSantis to my friends, co-workers and family; as a result my wife has bought atDeSantis and one co-worker has bought there. Both were extremely satisfied.

anjin

Oct 17, 2010

the original visit was a factory recall for Chevy, Cobalt which ended up being acomplete trade-in and purchase of another Chevrolet product, namely Chevy, Impala,used -- the dealer who sold the Cobalt caused a desire to remove the bad taste andstart fresh with a new, to us, vehicle. The sales person, Matt Skinner was readyand willing to assist in the correction of our problem and the Finance/BusinessManager, Gary was also prepared and did so with speed and professionalism fromthe word go. Even though the other dealers' name will not be mentioned in thisreview, the staff at DeSantis Chevrolet saw and recognized the cause of the badtaste so to speak, there will never be a hesitation to recommend to or revisitDeSantis Chevrolet. Keep up the good work.

joseph miro

Dec 22, 2006

i purchased an 2006 uplander in which i had some trouble with noises and rattles, being a certified tech before changing careers i examined the vehicle myself and determined that the vehicle had front strut issues and a bad wheel being. i informed desantis service dept. of it. well when my wife went to drop the vehicle off they told my wife she will need a alignment without even seeing the vehicle, mind you the vehicle is brand new. when the vehicle was ready to be picked up they told me it needed stablizer links and the noise that was coming from tires that were "scallopped" and that they needed to be rotated, mind you they already had the tires off and could of done so, by the way the tires are under warranty, also brake pulsation was evident meaning that they should of been replaced under the warranty(instead the rotors resurface and the old pads reused, a no no). well my vehicle left still making noise and my family aloud to operated a defected vehicle. 4 days later i took it to a diffent dealer the wheel bearing replaced and problems solved. they tried to ignore the problem in hopes that i would go over my warranty and that they would not have to cover it. in rectrospect they lost a customer and any future vehicle replacement will be done elsewhere. they tried to take advantage of a woman and her lack of knowledge in automotive, and then tried to brush me off when i contested their conclusion of my vehicle. be warned stay far away from de santis chevrolet in brockton ma.

Duke

Oct 28, 2006

I came to the dealership looking for a Ford van. They had one on the lot, and with Dennis Rogers I took a test drive. He promply answered my telephone calls. He didn't have all the answers to my questions, but he called me back after finding the answers. I eventually ended up not buying the van because of research I did on-line about the van's engine. I decided not to buy that van because of the engine in the van. Dennis Rogerstook good care of me as a prospective customer though. I wouldrecommend him.