Coyle Chevrolet Buick GMC reviews

Joseph Leachman

Aug 8, 2016

Wonderful buying experience. Thanks Katie and Chris in sales and the guys in finance who crunched the numbers to get me into the ride of my dreams. Everyone has been super kind and helpful. I would give them 10 thumbs up, but I am only equipped with 2, so a BIG 2 thumbs up. THANK YOU!!!!!!

lmartin0097

Jul 27, 2016

Thanks David McDaniel for going above and beyond in helping me purchase a vehicle in my time of need! The process was smooth and seamless and all the paperwork was ready for me by the time I had gotten off work! All the employees were very friendly. An excellent buying experience! I'd recommend David McDaniel and Coyle to anyone looking for a new/used vehicle, you won't be disappointed! :) Plus they have popcorn, haha!.

g_rove34

Jul 8, 2016

David McDaniel did an fantastic job! He was serious when he said "The best deals are made AT the dealership!" Made sure I understood how a lease works and got me top dollar for my trade! Thanks to the entire staff! Joel was my finance guy and also took extra time to ensure that I knew all the benefits I was getting and how to use them! Thanks Team!

Timmy C

Jun 24, 2016

I received a recall notice from Chevrolet. It advised me to call my dealer for a service appointment. I live about 26 miles from Coyle Chevrolet, so with my work schedule and other things to do, this would not be an easy task. I was in Clarksville on other business, Late in the day, I just happened to stop by to see, if I could get it done, or make an appointment to have the proper repair done. Well the service rep said, pull it in and we'll get it done in about a half hour, to 45 minutes. My wife and I went across the street and ate dinner. We came back in about 45 minutes, service was completed. I trust Coyle and their service department completely to do what they say they are going to do. For a big dealership, they seem to always have their customer service and convenience for their customers as their top priority. They are at the top of most....that's the reason I drive 26 miles (52 round trip) to do business with Coyle Chevrolet. Thanks Guys and Gals.

Stickhig812

Jun 20, 2016

Delt with a lot of pushy sales people in the past but my experience at Coyle was outstanding. David Mcdaniel was excellent to work with as well as every other person. I told them what I wanted and what I wanted to pay and they made it happen! I would recommend them to anybody.

frank johnson

Mar 5, 2016

They put on temp. Tag expires today Coyle don't do there paper work right go get tags waiting on coyle so call them and they said to come up and get a temp tag which is expires too and all they said was sorry have to wait a week before they get to it. Last time I will ever mess with coyle again same old coyle doing things the wrong way.

Dave C

Feb 2, 2016

I was searching GM's on-line inventory for a new 2015 Camaro SS with specific options. A 2015 Camaro was located at Coyle Chevrolet in Clarksville, IN, about 300 miles from my home in western Ohio. I contacted Amanda Marsal - Internet Sales Manager on this Camaro. Amanda was professional and qualified my GM rebates with net price. I drove to Coyle Chevrolet yesterday to inspect this Camaro. Steve Clubb - Sales Consultant showed me the Camaro and demonstrated all the options. Steve owns a 2015 Camaro which contributed to his knowledge of Camaros. I purchased this Camaro on-site and recommend both Amanda & Steve for excellent product knowledge and customer service.

htg1969

Dec 23, 2015

When I was looking for a new truck I shopped around at several local dealerships but wound up at Coyle because they had the best prices and gave me $1000 more for my trade-in than any other dealership was offering. I got a new Silverado at an $8,300 discount. What more could you ask for!

River Explorer

Nov 21, 2015

I sent an online request to them for information on a specific vehicle listed on Cars.com. The response was a barrage of emails from several employees of the dealership with "educational statements" and nothing specific about my request. I answered one of them and started getting even more of these emails about "learning the car buying experience". Then a week later I get an email telling me the specific car I requested information on was sold and they had several others for my consideration. Never once was an email sent about the car I asked about nor were any of my questions even attempted to have been answered. This sure left a bad taste in my mouth about Coyle. I doubt I would ever waste the time to reach out to them again.

RENEE BREWER

Nov 14, 2015

GREAT TEAM WORK, MAKES THE DREAM WORK!! HAVING THE PRIVILEGE WORKING WITH RACHEAL AND TONY GILKEY MADE BUYING A VEHICLE FROM COYLE CHEVROLET THE EASIEST PROCESS EVER. HAVING ALL THE INFORMATION NEEDED FOR A FINANCIAL APPROVAL ONLY TOOK MINUTES. RACHEAL WORKS PATIENTLY WITH YOU ON A PAYMENT PLAN THAT WORKS BEST FOR YOUR FINANCIAL SITUATION. I GIVE A STRONG RECOMMENDATION FOR THIS DUAL!! I WALKED AWAY ON NOVEMBER THE 3RD WITH AN EQUIP 2011 CHEVY EQUINOX LT1. IT WAS AFFORDABLE AND REASONABLE FOR MY BUDGET. THANKS AGAIN FOR GREAT TEAM WORK!!

Tony and rachel

Nov 4, 2015

I went to coyle Chevy on Nov.2 2015 my sales person was Tony and had to come back today but it was well worth it Tony and Rachel did everything in there power to get me approved and the car I wanted and if you want a new vehicle go see them two they will work as hard as they can til they figure something out I am so thankful that I got to work with them they was the nicest people but I had been following could thus summer and going to there events and I am so happy to now call myself a member of the could family and I look forward to it and anybody that needs or would like to get a vehicle go to them ask for Tony and Rachel tell them Lauren Carroll sent you

Joe S.

Oct 8, 2015

I was looking for a used 2010-2012 Silverado 1500 in the Louisville area and not having much luck. I decided to look at dealers in the southern Indiana area and found a 2010 Silverado on the Coyle web site that appealed to me. I called their dealership and they connected me to Tony Gilkey. What a pleasure it was working out the deal with this young man. Not your typical car/truck sales person! He assured me that we could work out the deal and we did. He seems dedicated to the customer and takes the extra steps to complete the sales process in a timely manner and delivers on the promises he made. Certainly not an experience I have ever had before when purchasing a new or used vehicle. Tony gave me his cell mumber and he responds immediately to questions and/or solutions. Coyle should do everything in their power to keep this guy on their team.

Avid Car Enthusiast !

Sep 25, 2015

I went to the dealership to test drive an SUV. Not looking to make a purchase that same day, I drove away in a sporty, rugged Nissan Pathfinder ! The salesman and manager in attending, were very helpful in getting me a great price for the vehicle I wanted. Great atmosphere and friendly people !

Paul62

Sep 25, 2015

Great experience! Found the Encore we wanted on line,( another dealership was not able to locate what we wanted)called to confirm it was available, drove down and purchased in less that 2 hours. Tony was courteous,efficent and made sure we were got everything we wanted. Everyone we had contact with was friendly and courteous. This dealership had a great selection of vehicles

Tracie

Sep 2, 2015

I love my 2015 Chevy Trax. Thank you so much JP and Rachel for making it all possible.

BILLY S.

Aug 22, 2015

Gary and Rachel were awesome, not only did they make sure that i was happy they made sure my wife was happy as well we went to purchase one car but they performed so well we got two 2015 camaros, they made sure that were happy with the inside and out side of both cars filled both cars up with gas and washed them as well i cant say thank you enough for everything they did for us as we we got done with all the paper work to leave my wife cried joy of happiness.I cant say thank you enough for all the hard work they put in to make us happy they take pride in what the do and it was not just about the money as most dealer ships are. I have told all my family and friends were to go if and when they need a new or used car and to ask for Gary and Rachel because if any one can make it happen it is the team work of Gary and RACHEL, thank you once again Coyle Chevrolet and GARY and RACHEL YOU WERE FANTASTIC!!!!!!!

danie20

Aug 18, 2015

Very determine to get what I wanted. Colin had great salesmanship. The company as a whole made my trip worth wild. Danielle Hamilton recommends everyone to go to coyle Chevrolet

lizzy88

Aug 5, 2015

I went to he dealership to look around and possible purchase if the price was right. I've been to a few dealerships and felt pressured. Then my life changed. Iran into a gentleman named Matt Wells and immediately we hit it off. I remember telling him what I wanted and before I knew it we were in my dream car. Go see MATT Wells at Coyle Chevrolet or you will miss out on the best part of car buying

Buyer99

Jul 21, 2015

Beware of this dealer!!! On 6/26/15 I saw a GT500 on Internet. I contacted a salesperson, and we exchanged pictures. I agreed to drive up and pick up the car. On Saturday I gave a deposit to hold the car on my credit car. I gave the MAXIMUM amount of the range they asked for. On Saturday evening, after I arranged to give employees a couple days off with pay and for a house sitter, I received the following message: "We wanted to get in touch with you to let you know that the 2011 Ford Shelby GT500 has been sold. As it turns out, I have an excellent selection of similar models that I would love to tell you about. I just have a couple of questions in order to narrow down our options to the vehicles that will work best for you." That cost me about $500 in employee wages, and Coyle has KEPT MY DEPOSIT with no attempt to compensate me. THEY SOLD THE CAR I PUT A DEPOSIT ON WITHIN A FEW HOURS OF TAKING MY DEPOSIT, and they have not even refunded my deposit or apologized. To me, this seems like consumer theft. If a company enters a contract, and breaks the contract a few hours later, and then makes no effort to compensate expenses, let alone return the deposit or apologize, they are dishonest. If they do this on a sale that is in the open, imagine what they might do behind closed doors. I have all the documentation to prove this. I guess they think since I am 600 miles away, I don't matter.

Not a happy customer

Jul 15, 2015

I spoke Amanda over the phone about purchasing a used vehicle. I explained my trade and everything about it and we worked out a price out the door. I went to Coyle four days later when we agreed to meet. All of the sudden the vehicle is gone and not there. So they tried to get me to buy a new one. I leave and I get a call the next day trying to sell me the vehicle that was gone again. This time she wants 2,000 more than we agreed on originally. Due not go to Coyle, I was excited about the car and then it was gone, only to find out they still have it. Very disappointed

Thank You

Jul 14, 2015

Just purchased a 2015 Chevrolet Equinox from Chris Copeland at Coyle Chevrolet and had an amazing experience! Chris was extremely professional, enthusiastic and knowledgeable about the vehicle! He went above and beyond to explain all the features and benefits of the vehicle! Also provided a tour of the incredible facilities and services Coyle chevrolet provides! I was introduced to employees from the different departments and was treated as the newest member of the coyle family! Could not ask for better people to do business with and will spread the word to all my friends, family and co workers that Coyle is the only place to purchase a vehicle! Thank you for making me a part of the Coyle family and going above and beyond to earn my business!

carpea

Jul 14, 2015

My wife and I visited the dealership to just "look around" and left with a brand new truck! We found the sales staff to be exceptionally thorough, easy to talk with and good listeners. Our sales person, Tony, immediately gained our trust and didn't try to over-sell. Since we were just "looking around" we had not done our homework on trade-in value etc. Tony treated us with respect and didn't make us feel like idiots. He was an excellent listener, and with the help of his superior, we got a deal that was acceptable to us and we left with the new truck. We would definitely purchase from this dealership again.

Jen

Jun 30, 2015

Steven Clubb was awesome to work with. He worked a deal for us and we walked away with a pretty sweet ride. Family friendly and most of the staff was helpful and kind! They even had a gift for our son! Very happy

Donnie Richie

May 30, 2015

I was on the road going to n c and broke down in Newport tnn and went to a Chevrolet dealer with my Chevrolet after three days in Newport tnn I got my car back 876.00 dollars this got rip me off I was under warrant and he said I was not, so when I got home I went to coyle Clarksville Indiana and david and ed of coyle made a call to gm and they said I was done wrong and approved me a check for not only repairs but my motel also these guys are great thanks to both of you and I got me a good deal on a brand new 2015 Chevrolet my sales person Amanda Jones a very sweet girl and a good person to deal with, very easy going lady thanks Amanda.

randall abney

May 20, 2015

I have been patiently searching for a particular car for some time. In that process I discussed what I wanted with Randy Weber at Coyle Chevrolet. Randy was able to find the car, and meet my stringent requirements. He provided me fast and friendly service. It is because of Randy weber that i will consider Coyle chevrolet for my next purchase. I even sent my daughter to see Randy Weber.

JennyH

May 19, 2015

We had a wonderful experience buying our car from salesman Chris Copeland. He was very knowledgeable about the vehicle we wanted, worked with us to get the price point we wanted, never made us feel pressured into anything, and overall made the experience very enjoyable! We had dealt with another salesmen at a different dealership a few months prior who cared more about selling us a car as fast as he could than actually taking the time to talk to us about what we liked or what we were in the market for. We were even laughed at when we told this previous salesman what we wanted our monthly payments to be for a car we were looking at. Chris, however, worked with us to get us exactly the payments we wanted. He was honest, explained all of our options, and this allowed us to make very well informed decisions about our purchase. Overall, we are very pleased with our experience.

Jennyh

May 19, 2015

We had a wonderful experience buying our car from salesman Chris Copeland. He was very knowledgeable about the vehicle we wanted, worked with us to get the price point we wanted, never made us feel pressured into anything, and overall made the experience very enjoyable! We had dealt with another salesmen at a different dealership a few months prior who cared more about selling us a car as fast as he could than actually taking the time to talk to us about what we liked or what we were in the market for. We were even laughed at when we told this previous salesman what we wanted our monthly payments to be for a car we were looking at. Chris, however, worked with us to get us exactly the payments we wanted. He was honest, explained all of our options, and this allowed us to make very well informed decisions about our purchase. Overall, we are very pleased with our experience.

steve

May 15, 2015

I have had horrible experiences in the past. Not this time. I enjoy our new vehicle, and I will buy another vehicle from them.

slick50

May 15, 2015

I have had horrible experiences in the past. Not this time. I enjoyed my experience and my salesperson. Great patients and humor. Matt Wells made me feel comfortable with the experience and our decision. Thank you, I will gladly do it again.

Joshua minton

May 15, 2015

THIS WAS THE WORST PLACE EVER I BOUGHT 2 CARS FROM HERE THE FIRST CAR WAS HORRIBLE BUT I GAVE THEM THE BENIFIT OF THE DOUGHT BECAUSE I HAVE NEVER EXPERIENCED BUYING A CAR BEFORE SO I WENT TO BUY MY WIFE WAS AND IT WAS EVEN WORSE THAN THE FIRST CAR BUT THE UPSIDE TO ALL THIS IS I KNO NOW WHAT HORRIBLE SERVICE IS AND I WILL GIVE EVERYONE THE BEST ADVICE IN THE WORLD DRIVE ANOTHER 20 MIN UP 65 TO JOHN JONES THEY WHERE AMAZING I PERSONALLY DEALT WITH THE THE PNE IN SALEM AND IT WAS SO AWSOME THEY DONT LIE TO YOU OR MAKE U FEEL PRESSURED TO DO ANYTHING LIKE COYLE PLEASE IF U HAVE ANY SINCE AT ALL GO SOMEWHERE ELSE

steve

Apr 7, 2015

I have bought several vehicles from the Coyle family dating all the way back to New Albany. I will never shop there again. I was in last week and dealt with a girl that had no clue what was going on. I told her the truck I wanted, gave her the number off the windshield. She then asked me for my number and when I could come back and drive it because she was actually leaving for the day. Never again.

huffmanmallory1983

Apr 6, 2015

I had a great experience.I would definitely go back,if I needed another car.Our salesman was Antonio Gilkey.He was stupendous.Best experience ever.

Kristie

Apr 6, 2015

Very patient, did not make me feel rushed at all. Very thorough, and courteous. Answered all my questions with ease. I purchased a 2014 Malibu LTZ and needed a lot of help learning all the special electronics and setting up onstar and Tony helped me with this with no problems. I've also had family members purchase a car here and also had a great experience with Tony and the rest of the crew.

kcox0890

Apr 6, 2015

Very patient, did not make me feel rushed at all. Very thorough, and courteous. Answered all my questions with ease. I purchased a 2014 Malibu LTZ and needed a lot of help learning all the special electronics and setting up onstar and Tony helped me with this with no problems.

bwpb4

Mar 28, 2015

After going to a different un-named deters hip and having a horrible experience I was nervous before I even stepped foot on coyles lot. In less than a minute after arriving a sales associate by the name Matt Wells approached me and asked if he could assist me. Expecting your typical pushy non caring buying experience I followed him out to the lot. It was only five minutes in and I new I had come to the right place. Matt wells was a very patient and helpful associate. He had all the knowledge I required on the vehicles and was extremely personable. I went from being nervous to actually having a good time while car shopping. Not to mention I found a 2010 dodge avenger that I absolutely love. And after I left the lot I had more questions and a minor problem that were addressed immediately. I highly recommend this dealership and especially Matt wells if you are in the market for a vehicle.

Wayne Reed

Mar 25, 2015

Just a note, Thanks for the Great Experience recently at your Superstore! My wife and I had decided it was time for another vehicle, and the offerings on the internet were massive. It was time to get personal, to speak, look, and experience our considerations. We are all busy but as fate has it, we were having, just a large portion of life. We continue to own a Chevrolet Suburban and where seeking another vehicle to address our changing life needs. We had a great experience in Louisville, Bachman Chevrolet with Art Higgs, Sales associate and wanted so much to repeat that closer to our Jeffersonville home. Close friends Bob Bruner, Bobs wife Pam, Lynn and Angie Ackerman spoke well of yall. Well, I drove in, walked up, and the receptionist helped me to a sales associate, Tim Gibson. Tim greeted, and said; how can I help you? The more common response, I spoke of an interest in an Equinox, but just looking. Tim asked would you like a drink, lets have a seat and see what I can do? Reviewing an inventory he asked what I wanted from the vehicle, out of the sale. The single most thing Tim Gibson did was he listened to what I said. I remember very little his offering an option, or an incentive, but fervently seeking what I wanted. Refreshing! Offering to look, drive and experience the Equinox, we did. Similar to years past and the dealer in Louisville we agreed (following executive approval, No Sale Yet! my wife needed to come in) on a vehicle, we liked. Wilma came in and changed the color without a whimper from Tim, again giving us what we want. With things needed to be installed we agreed on a vehicle. Very soon Tim called saying its ready! (Note: the texting was great for busy/inconvenient lives, thanks) Well; a record storm, two eye surgeries, an estate closing, later, we love the Equinox! I may owe someone lot storage fees for the additional time we couldnt come pick it up. Guys I am older now a bit more patient, and I have several stories in my past, (John Jones Scottsburg, associate told me I could not purchase an Equinox similar/same as what yall sold us) but Tim and Coyle will be praised for their efforts. For me it was divine guidance that got me to Coyle, and Tim followed through with the sale.

Caitlin M.

Mar 24, 2015

We had a great experience at Coyle. Our salesman Tony was very helpful and knowledgeable about the vehicles we were looking for. We told him what we we wanted and the 1st car he brought was exactly what we needed. We wound up buying a 2015 Chevy Malibu and couldn't be happier with our purchase and our buying experience with Tony at Coyle.

Bryan Parks

Mar 16, 2015

Tim Gibson and everyone at Coyle Chevrolet were very professional and great to work with. This was the best car buying experience I have ever had. If I ever buy a nother car. Coyle Chevrolet will be the first place I look.

megan683

Feb 1, 2015

Chris Copeland was a joy to work with. He was very friendly when we met him and understanding when we told him we hadn't decided on which vehicle we was going to purchase. He didn't make us feel pressured to purchase the first item we looked at and he was happy to show us several options even though he had to walk back and forth for the keys.He showed us whatever we said we liked without judging if we could afford the auto or not like some dealers do. He is a great man to work with and I would recommend him to anyone looking to purchase their next automobile. :)

Jim Benson

Dec 6, 2014

Eager to sell you a new car but their service department is beyond terrible, they do not even deserve one star. Booked a service appointment on their website this past week and received confirmation. Showed up today for the appointment and was told they could not provide service, they were taking no more customers for the day. Instead of apologizing all I received was I should have been there early this morning to wait in line, wow! Apparently making an appointment means nothing to Coyle Chevrolet. Last service visit I sat for over a hour and a half to get an oil change and tire rotation! I will never let these people service our vehicle ever again - their service is a joke!

Jim

Dec 6, 2014

Eager to sell you a new car but their service department is beyond terrible, they do not even deserve one star. Booked a service appointment on their website this past week and received confirmation. Showed up today for the appointment and was told they could not provide service, they were taking no more customers for the day. Instead of apologizing all I received was I should have been there early this morning to wait in line, wow! Apparently making an appointment means nothing to Coyle Chevrolet. Last service visit I sat for over a hour and a half to get an oil change and tire rotation! I will never let these people service our vehicle ever again - their service is a joke!

Jmack

Nov 14, 2014

although i didnt purchase a vehicle here i did find my experience to be fantastic. once i made initial contact regarding a truck i received several follow up phone calls and emails. the emails of course were just standard auto replies but the phone calls were great with answering my questions. also on e emails came off auto direct my sales person answered any questions i had through email immediately. even negotiated through email but i ended up going with a new vehicle and not a used one.

WEB

Oct 13, 2014

Construction has everything screwed up. A park bench for customers in the garage. No one to answer the phones. On hold for 20 minutes then line went dead. Adequate staff would be a start.

skylineflyer

Sep 3, 2014

I usually dread going to a dealership for a new vehicle. My family was in need of a new vehicle and we were looking at trucks. We needed something that I could use for work and yet still be able to haul the whole family. We used to own a Dodge, so we wanted to try something different. Then we considered Chevrolet, and Ford. The unethical experience at Ford up by LaGrange made me vow to never go back. Then I heard about Coyle Chevrolet. So I checked over their website for a new Crew Cab truck. I found the one that I liked and proceeded to go down to their Dealership. The Salesman Matt Wells was nice and very friendly. And the Finance Manager Joel Putman, was super helpful as he walked me through what was involved in trading in my vehicle and the options we had. He was the one that really made my day. Without him, I'm not sure I would of even been able to get such a beautiful truck at a GREAT interest rate! I don't have any regrets about this experience. Well, maybe just one. That I didn't contact them sooner. Thanks Joel Putman and Coyle Chevrolet for my new 2014 Chevrolet Silverado Crew Cab!

Jon L.

Sep 3, 2014

I usually dread going to a dealership for a new vehicle. My family was in need of a new vehicle and we were looking at trucks. We needed something that I could use for work and yet still be able to haul the whole family. We used to own a Dodge, so we wanted to try something different. Then we considered Chevrolet, and Ford. The unethical experience at Ford up by LaGrange made me vow to never go back. Then I heard about Coyle Chevrolet. So I checked over their website for a new Crew Cab truck. I found the one that I liked and proceeded to go down to their Dealership. The Salesman Matt Wells was nice and very friendly. And the Finance Manager Joel Putman, was super helpful as he walked me through what was involved in trading in my vehicle and the options we had. Joel was the one that really made my day. Without him, I'm not sure I would of even been able to get such a beautiful truck at a GREAT interest rate! I don't have any regrets about this experience. Well, maybe just one. That I didn't contact them sooner. Thanks Joel Putman and Coyle Chevrolet for my new 2014 Chevrolet Silverado Crew Cab!

dhunn

Jul 8, 2014

My husband and I just purchased a 2014 Equinox. Everyone at Coyle was very friendly and courteous.Joel Putman was the best....he was always on top of everything and did everything he could to get us thebest possible price and financing. We will be Coyle customers for life...!! We have dealt with differentdealerships over the past few years and Coyle's has been the best..

Justin

Jul 2, 2014

Just purchased my third vehicle from Coyle with salesman JP Morgan. I have been to many different car dealers in my time, but there is a reason I keep going back to JP and Coyle: The service is top notch, they treat you like a person (not a sale), and they don't play games. There is nothing worse than dealing with the stress of buying a car and having to go through the games that many dealers play; it adds to the frustration. At Coyle, I have never had a bad experience. The sales reps are more like service agents, sure they want to make the sale, but they don't treat you like you're an idiot. Make no mistake, they are out to make a profit, just like any other dealer. Anybody who doesn't think that any dealership is not out to make a profit is out of their minds. However, at Coyle, I am always respected. They understand that I am out to get a deal just as much as they are out to make a profit. We are always able to come to a rational compromise. They work extra hard at getting the financing just right for you. Jole, the numbers guy is a great, experienced resource. Even with less than stellar credit, he was able to make things happen, and find the right finance option for us. I will definitely go back to Coyle when I am looking for another car. They have earned our business for a very long time.

Kyle Schriner

Jun 21, 2014

I was shopping for about 4 months for a new 2014 Chevrolet Silverado 1500 LT. I was very unhappy with the dealership in the Louiville area, being a 23 year old, they treated me as if I wasn't serious about buying a new truck, whether it was the unwillingness to deal, not returning phone calls, or not even sending me quotes for trucks that I stopped by and looked at. I went to Coyle and met Amanda Jones. We went for a test drive and she was going over all the option on the truck. I politely told her I been in a dozen of them and know them inside and out, which she responded "I'll just enjoy the ride then". After arriving back at the dealership, I met Mike the sales manager. After telling him my past experiences, he gave me a offer that was lower that all the other dealership, on a truck that was the same plus bed lights and running boards. I said knock another $100 off (mental victory) and you can get the papers for me to sign. I bought my new truck after being there for 2 hours, and from a middle class 70 work week mans perspective, that best dealership experience I've had so far.

rprince80

Jun 20, 2014

Purchased a Dodge Ram from Coyle in January. My sales person Amanda was very helpful and answered all of my questions. She still calls me every few weeks just to ask how my truck is and if there is anything I need from them. The one issue I did have they offered to take my truck to the Dodge dealer and give me a loaner truck. This was for a recall the Dodge dealer did incorrectly and Coyle had no reason to help other than to provide excellent customer service.

masonsmommy

Jun 20, 2014

The sales team and finance office are awesome there!!! We have bought 3 cars from them and won't go anywhere else! The last vehicle we got we needed a new vehicle for our growing family and they got us in a new one quick and in our price range!

masonsmommy

Jun 20, 2014

The sales team and finance office are awesome there!!! We have bought 3 cars from them and won't go anywhere else! The last vehicle we got we needed a new vehicle for our growing family and they got us in a new one quick and in our price range!

Steven Morgan

Apr 11, 2014

As a business owner and working professional, getting away from the office is sometimes a difficult task. I spent numerous hours sending emails and making phone calls to dealers within a 250 mile radius of Elizabethtown, KY. After I searched Coyledeals.com, I immediately found a vehicle that I was interested in. I called the dealership and spoke with Steve Sellers in the Fleet & Commercial Sales Department. At the time of the call, I explained to him who I was, what we do, and what I was trying to accomplish. With a few emails, I had the price of my trade in, which I was very pleased with, and I had the numbers on the new truck. For the first time, I had a great experience, no hassle, no pressure approach in buying my next vehicle. With no knowledge to Steve, my partner and I had also discussed purchasing a new cargo van for our business. Again, I called Steve and the rest was history. We ended up purchasing 4 vehicles within 90 days, all brand new Chevrolet's. We will be back in the future! I can't thank Steve and the rest of the staff at Coyle for a job well done. Thanks to Joel Putman, the business manager as well! Excellent job! Oct 2013- 2013 Chevrolet Silverado 2500 LTZ Oct 2013- 2013 Chevrolet Express 1500 Cargo Nov 2013- 2014 Chevrolet Traverse LTZ Dec 2013- 2014 Chevrolet Traverse LT Steven Morgan & Tim Greenwell Hometown Beverage, Inc. Elizabethtown, KY

bevguy1

Apr 10, 2014

As a business owner and working professional, getting away from the office is sometimes a difficult task. I spent numerous hours sending emails and making phone calls to dealers within a 250 mile radius of Elizabethtown, KY. After I searched Coyledeals.com, I immediately found a vehicle that I was interested in. I called the dealership and spoke with Steve Sellers in the Fleet & Commercial Sales Department. At the time of the call, I explained to him who I was, what we do, and what I was trying to accomplish. With a few emails, I had the price of my trade in, which I was very pleased with, and I had the numbers on the new truck. For the first time, I had a great experience, no hassle, no pressure approach in buying my next vehicle. With no knowledge to Steve, my partner and I had also discussed purchasing a new cargo van for our business. Again, I called Steve and the rest was history. We ended up purchasing 4 vehicles within 90 days, all brand new Chevrolet's. We will be back in the future! I can't thank Steve and the rest of the staff at Coyle for a job well done. Thanks to Joel Putman, the business manager as well! Excellent job!Oct 2013- 2013 Chevrolet Silverado 2500 LTZOct 2013- 2013 Chevrolet Express 1500 CargoNov 2013- 2014 Chevrolet Traverse LTZDec 2013- 2014 Chevrolet Traverse LTSteven Morgan & Tim GreenwellHometown Beverage, Inc.Elizabethtown, KY

tincup9538

Apr 7, 2014

Amanda and Kenny made me feel like family while purchasing my new car! quick and easy!! they actually listened to what i wanted versus other places that tried to sell me something i didnt want!! no pressure and i felt like i was treated with respect!! i have told all my friends and family and co-workers about Coyle !!! thank you

cardsfan01

Apr 7, 2014

best purchase i have ever made! Kenny and Amanda made it great!! that is a great tag team of managers!! thank you all for making it easy to feel welcome and easy to buy a car from COYLE !!!

kanofski

Apr 3, 2014

I just wamted to put in a good word for Tony Gilkey and those he works with. My wife and I came into look at 2009 Lexus, which is not a car that they typically carry at their lot. Without going into a lot of detail, I found them to be very straight forward and easy to work with. If we were ever in the market for a chevrolet we would not hesitate to go over the river and visit Coyles in Indiana. I think it was maybe ten minutes out of the way to get to their dealership? No big deal. The price was excellent for us and pretty much did everything that we asked of them. Just an over all A+ experience.

Theresa

Jan 21, 2014

Came in for a quick oil change and tire rotation before a weekend trip north. Found a leak in one of my tires. They repaired the tire and changed my oil within a hour. Staff was courteous and helpful. Will definitely be back.

AJ

Jan 8, 2014

I was sold this certifed GM vehicle and I actually have got to drive it 32 days out of 90 days. The sales manager refused to give me my money back before 30 days were up. It was broke down 17 days out of the first 30 days I owned it. So they might sell you a vehicle just be careful because they buy from auctions not knowing what is wrong with the vehicle, most people send them to auction because of problems. Coyle is Not being a good neighbor for me , the customer

Anthony

Dec 28, 2013

Your team was very informational and great to working with,we are looking forward to buying our next vehicle from you guys when time allows. We are GM people

darlmilam

Nov 18, 2013

I have a 2011 Chevy Equinox which is still under warranty. I've had it in for service several times. I've been treated well each time I've been to this service center. The employees are always nice and helpful. They get me right in and out. I was told about some preventative maintenance that is due at 30,000 when I had it in for an oil change recently. I thought the prices they wanted were really too high, so I passed on them at this time. I'm sure it's the same price as other dealers though.

mike531

Nov 17, 2013

went to coyle to trade in my 2004 yukon on a new 2014 silverado,was immediately greeted with a smile and a hand shake.while working with chris copeland to get the pricing i was trying to achieve i was surprised how hard he worked on it.forgot a few items in my trade and went back the next day to find they had held on to them for me.was an easy shopping experience and a friendly staff.

lorilynncastle

Oct 23, 2013

This is the friendliest car dealership I have ever visited in my 27 + years of car purchasing. Everyone on staff greated me in passing and made sure I was being helped, etc while there trying to find a vehicle. My salesman Chris Copeland went above and beyond my expectations in assisting me. He stayed in constant contact with me (per my request) about new arrivals. He then kept me informed of the status of my financing, etc until we came to a closure. He offered rides to me as I was without a vehicle at the time. He also offered to bring a vehicle to me to look at. Joel in finance did everything to help me get approved. He was very kind, persistent and quick. The Coyle group also shows a great deal of team effort, when Chris was busy as I once showed up unannounced, Gary R. stepped in to help me with equally friendly help and assistance. Sales manager Kenny also called to check on me and to answer a few questions for me as it took me over a week to come to closure on this.I recommend this place to ANYONE shopping for a vehicle. If you're shopping around, check this place out, trust me you'll notice a difference. I've been other places in town. One word to sum this up is that I felt like I was a sister to a staff member as I felt like I was treated with extra care. Instead I was just an average person shopping for a vehicle, but by the way they treated me you'd never know that they viewed me as anything other than a family member. I will NEVER shop anywhere else again.

Mike

Oct 17, 2013

Thank's for all you help in making my purchase as seamless as possible ..

Uneedhelp

Oct 10, 2013

This use to be a wonderful place to shop for new/used vehicles. Now no one cares at Coyle any more, what a sad shame. My whole family has purchased many vehicles from Coyle, but never again. I'm sure they will make it, but sad to see they don't care if personal run off customers.

laura

Sep 4, 2013

This is my second car I have bought with Coyle. They are always helpful and go out of their way to help you get the car you want. I never feel pressured or rushed when I am looking for my future car! All my questions are always answered, if they don't know the answer, then they find it for me! Keep up the great work! The service department is great as well!!! I live in another state and drive across the bridge just to get my oil changed with them!! They take good care of their customers!

Tara

Jul 3, 2013

Always fast and friendly! Very professional people! The great thing about Coyle's Service Dept. is you don't have to call to make an appointment you can just show up and they will take your car in. I would recommend them to anyone!!

Jason

Jun 25, 2013

They got us right in, and offered a ride to nearby shopping.

Gary C

May 2, 2013

I worked with Herb Davis at Coyle Chevrolet to purchase a new Equinox. Everyone at Coyle that I worked with on this vehicle made it a great experience. I have purchased my cars from Coyle Chevrolet for many years. And have appreciated their patience and effort to make sure that I always get everything I need. GREAT TEAM!!! Gary

bakermomma

Feb 8, 2013

I was very pleased with the purchase process at Coyle Chevrolet. We purchased a used Trailblazer from them. The sales and finance staff were very friendly, and not pushy like at the other dealers.

999999999

Nov 26, 2012

The staff is friendly, and they help me land a used 2006Sportage with my financial status, BUT if you decide to buy a used vehicle please note: 1) Make sure the keyless entry device is working. Mine works poorly. I have to be 10-15 feet, sometimes less footage than this, to open the doors. 2) My salesman, Taylor Adams, told be to provide him a receipt for the battery for the keyless entry device...thinking the battery was low (still not working right...the keyless entry device is not the original one, so this could be the problem). It's been 3 weeks and no reimbursement for the $7 I had purchased for the battery. 3) Full tank of gas, sign papers, and then Mr. Adams tells me he could only provide 1/2 tank of gas on used vehicles. BE sure to have them list on what owed to you that you are promised a full tank of gas, otherwise, you are screwed. 4) Eight days of driving the vehicle and the engine light goes on. Take it to their service department and was told, "you gotta take this to a Kia service dept to have it diagnose, we can't do that here"nd he was smiling like I was an idiot for taking it there.. No one told me this when I purchased it. Got a 35K warranty on the vehicle and can't use it here?!?!

Amit S

Oct 30, 2012

I bought my first car from Coyle five years before and now I went to purchase another one because they had a Honda Odyssey minivan which was just perfect for my family. The experience was great. Unlike another car dealer these guys are not pushy. They are very understanding. They respected my time and cleared all the issues that I might have. The salesman came to my house to see if the car fits my need and garage. He did the running for title and car exchange. It was a no hassle buy. I really hope the minivan goes for a long time now. Overall, I liked them and would buy with them again if needed.

Wayne M

Sep 18, 2012

When looking for another sportscar, I found an '08 Crossfire with 10,000 miles at Coyle. After e-mailing the dealership, I quickly had a call from Jeff with all the background information about the car. Since I probably couldn't get to the dealership until the weekend, he offerred to drive the car to my workplace in Louisville. I made arrangements with him to visit me on the following day so I would have my Thunderbird trade-in available for him to see. He was great to work with and after several discussions, we reached a deal with my trade-in. The dealership had my car ready for pick-up and the closing/signing was among the most painless I've experienced in buying a car. No pressure from anyone and great sales staff to work with, especially Jeff D.

ls1gto

Jun 7, 2012

Would not honor GM Extended powertrain warranty for girlfriend's Cobalt. My girlfriend did everything right and within the guidelines of getting her car fixed but they would not honor it. We even talked to GM and they said that we should have gotten our car fixed but they wouldn't help us - they said that it was up to the dealer. BS. I bought my Hemi Ram and my ex wife's Stratus from Coyle Dodge when it was still there and had similar problems with their crappy service. My truck had problems from the start and they wouldn't honor factory warranty on my leaky catalytic converters. I wish Coyle will go out of business and suffer the fate that they deserve.

CollegeGIRL

Oct 19, 2011

I purchased a 2009 Chevy HHR 2LT from Coyle Chevrolet and got the best deal ever!!! I paid just under 15G and it has under 50k miles great color, and chrome detail. I call it my alabaster carriage ;)

rusty

May 1, 2011

Jim Overpeck was the most honest sales person that I have dealt with when purchasing a vehicle.

mikeboy

Apr 30, 2011

Coyle Chevrolet made my visit very easy. The Internet manager did all the leg work! Thank You Chris Geswein!