Cumberland Ford Motors, Inc. reviews

Callie Steelman

Dec 31, 2020

Everyone was so nice!! They helped me if needed it and they do the best they can to make sure you get a good deal on all vehicles. Great place to go.

Chris Jones

Mar 8, 2021

My wife and I had made arrangements with a salesman from Cumberland Ford, John Bingham. Mr. Bingham knew Thursday around lunchtime that we would be driving 4.5 hours to test drive a 2017 Ford Edge Titanium on Saturday. At that point, we put a $100 deposit down to have the vehicle held. We drove the 4.5 hours one way and drove the Edge, with a $25,030 cashier's check in my pocket. We loved the car, and the only concern was that the oil was dark and the tires were not safe to go back home. We spoke with John about this, and he said their shop was not open and he would take a look at the records. He looked at the maintenance records and found the last oil change was 2,800 miles ago, and it did not state anything about the rotation of the tires. I asked John if there was any place that I could at least get the tires rotated, and he said no. I went outside and looked at the tires again and determined that there were very near the 3/32 replacement standard set out by the National Highway Safety Office. I express my concern, and John looked at me and said, "You don't have to buy this car, Chris." That's when we decided to leave this dealership. We would have honestly driven this car home if the tires would have made the trip home. The pictures from the website were ancient because the tires did not look that way in the photos. Please do not waste time with this dealership. They are not helpful and only want to get your money and get you out of their sight. Oh, by the way, they kept my $100 deposit.

Melvin Powell

Sep 22, 2020

Absolutely one of the BEST dealerships I've ever been to in my life. Friendly, helpful and great vehicles to choose from. Well worth the drive to Middlesbrough. I would recommend this dealership to all my family and friends.

Kristin Culhane

Mar 24, 2021

Quick and friendly doing my RECALL on a MUSTANG

Ian Simpson (Ianimations)

Oct 8, 2020

The Honda Civic works great. Thanks a bunch for the great deal!